1997 DODGE Grand Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
666
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
96 complaints
WHEN DRIVING IN THE RAIN WE HIT WATER ON THE ROAD AND THE SERPENTINE BELT COMES OFF, YOU LOSE POWER STEERING AT THE TIME IF IT HAPPENS IN HEAVY TRAFFIC YOU COULD HAVE A CRASH. WHEN LOOKING FOR A SOLUTION FOR THE PROBLEM I FOUND IT HAPPENS TO A LOT OF PEOPLE. GATES MAKES AN AFTER MARKET FIX PART# 38379K. DODGE WILL NOT FIX IT.
Mar 02, 2011
THE BELT TENSIONER ON MY 1997 DODGE GRAND CARAVAN SE 3.3L ENGINE IS A SAFETY HAZARD. IT HAS A DESIGN FLAW, THE BELT COMES OFF WHEN THE VAN IS DRIVEN THROUGH PUDDLES. I HAVE OWNED MY VAN FOR 2 YEARS AND I HAVE HAD TO REPLACE THE BELT AND COORDINATING PARTS ABOUT 7 TIMES. I AM AT THE POINT WHERE I DO NOT FEEL SAFE DRIVING MY CHILDREN AROUND DURING WET WEATHER CONDITIONS NOR DO I FEEL COMFORTABLE SELLING THIS VEHICLE TO ANOTHER FAMILY AND PASSING THIS SEVERE PROBLEM ON TO THEM. PLEASE COME UP WITH A SOLUTION TO THIS DESIGN DEFECT AND DO A RECALL!!!!! *TR
Jul 07, 2010
THE PROBLEM IS WITH A 1997 DODGE GRAND CARAVAN, THE ACCESSORY BELT KEEP COMING OFF IF YOU DRIVE THE VEHICLE THROUGH WATER. IT HAS HAPPEN A LEAST 20 TIME IN THE LAST YEAR WHICH LEAD TO POWER STEERING FAILURE AND OVER HEATING AND BATTERY FAILURE. I TRIED TO FIX THE PROBLEM BY CHANGING THE TENSIONER THE BELT ALSO THE IDLER PULLER ALL ABOUT TWICE WHICH DID NOT SOLVE THE PROBLEM. *TR
Aug 15, 2008
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED THAT THE SERPENTINE BELT WAS DISCONNECTED. THE VEHICLE HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 85,000.
Apr 08, 2008
THIS IS THE FOURTH TIME IN THE LAST SEVERAL MONTHS THAT MY SERPENTINE BELT FELL OFF WHILE TURNING A CORNER. I HAVE A 97 DODGE GRAND CARAVAN SPORT SE (3.3). THE FIRST TWO TIMES IT WAS RAINING AND THE SECOND TWO TIMES WERE IN GOOD WEATHER. EACH TIME IT WAS QUITE A JERK WHEN THE POWER STEERING WENT OUT ON THE TURN. WHAT IF THIS HAD HAPPENED ON THE HIGHWAY WHEN I WOULDN'T HAVE BEEN ABLE TO CONTROL THE VEHICLE??? OBVIOUSLY, THIS IS QUITE A HASSLE HAVING TO GET THE CAR TOWED EACH TIME AND HAVING THE MECHANIC PUT THE BELT BACK ON AND LOOK FOR THE PROBLEM, AND NOT BEING ABLE TO TRUST MY VEHICLE ANYMORE. MY MECHANIC REPLACED THE TENSIONER,BELT, AND PULLEYS WITH THE GATES MV CONVERSION KIT. HE WAS AWARE OF THIS BEING A COMMON PROBLEM. I ALSO READ ONLINE ABOUT ALL THE OTHER PEOPLE WITH THE SAME PROBLEM AND HOW THIS SEEMED TO BE THE ONLY FIX THAT WORKED. THE DODGE DEALERSHIP HERE SAID THEY WERE NOT AWARE OF THIS PROBLEM! THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE CORRECTED BY CHRYSLER. DO PEOPLE HAVE TO DIE BEFORE CHRYSLER WILL TAKE RESPONSIBILITY FOR THIS DESIGN FLAW AND PROVIDE THIS FIX FOR EVERYONE? *TR
Jul 19, 2007
+ 91 more complaints for this component
POWER TRAIN
68 complaints
WAS DRIVING THE VAN ABOUT APPROX 35 MPH IN A SNOW STORM WHEN IT STARTED TO SLIDE, I ACCELERATED TO KEEP FROM SPINNING OUT AND THE TRANSMISSION LET GO..TOOK IT TO THE TRANSMISSION SHOP THAT PUT IT IN AND THEY SAID THE SPIDER GEARS WERE "WELDED" TO THE SHAFT AND IT CAUSED THE SHAFT TO BREAK..THIS IS THE SECOND TRANNY WE PUT IN THIS VAN FOR THE SAME THING. MANUFACTURE DEFECT..THEY SHOULD PAY FOR THE NEW TRANNY.. IT COST ME OVER $1950 TO PUT THIS TRANNY IN AND IT IS A REBUILD FROM ADVANCED AUTO..THEY SAID ITS A MANUFACTURE REBUILD..ALSO, THE SWITCH FOR THE HEADLIGHTS IS VERY LOOSE AND YOU HAVE TO PLAY WITH IT AND GET IT IN A CERTAIN POSITION TO GET THE LIGHTS TO STAY ON. YOU HAVE TO TURN THEM ALL THE WAY TO THE RIGHT THEN PULL IT OUT A LITTLE THEN IT WILL STAY ON.. *TR
Jan 28, 2013
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT WAS CHANGING THE TIRE WHEN HE NOTICED THAT THE REAR AXLE WAS FRACTURED AND EXHIBITED SIGNS OF RUST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REPLACEMENT PARTS WERE UNATTAINABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 107,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Aug 31, 2010
TWICE IN THE LAST 6 YEARS THE TRANSMISSION HAS HAD TO BE COMPLETELY REBUILT IN OUR 1997 DODGE GRAND CARAVAN DUE TO FAILURE. THE FIRST TIME, IN 2002, OCCURRED AS THE TRANSMISSION PERMANENTLY SLIPPED OUT OF GEAR. THE SECOND TIME, MARCH 2008, THE TRANSMISSION WOULD DOWN-SHIFT INTO FIRST GEAR - AT ANY SPEED AND AT ANY TIME. MORE OFTEN THAN NOT THE TRANSMISSION WOULD SHIFT OUT OF GEAR BEFORE DOWN-SHIFTING CAUSING THE ENGINE TO RACE HIGH. THE VAN IS NOT USED FOR ANYTHING BUT PASSENGER TRAVEL NOR IS IT USED FOR TOWING. *TR
Mar 11, 2008
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT BEGAN TO ROLL FORWARD. SHE MANAGED TO GET INSIDE THE VEHICLE AND DEPRESS THE BRAKE PEDAL BEFORE A CRASH OCCURRED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Jan 22, 2008
TOOK OFF FROM STOP LIGHT TRANSMISSION FAILED HAD BEEN SLIPPING FOR A WHILE BEFORE. ALSO SHIFTED HARD INTO GEAR. ALREADY HAD THE COOLING SYSTEM REPLACE DUE TO OVERHEATING PROBLEMS AT THE COST OF $1,000.00 NO THEY SAY THE TRANSMISSION WILL COST ABOUT $2,000.00 TO REPLACE. *NM
Oct 18, 2006
+ 63 more complaints for this component
AIR BAGS
54 complaints
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE STOPPED AND PREPARING TO PULL INTO A DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE, DESTROYING THE FRONT OF THE VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER SIDE AIR BAG DID DEPLOY. THE DRIVER OF THE VEHICLE WAS KILLED. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000. UPDATED 03/23/11 *BF
Feb 14, 2011
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE AIR BAGS WERE INOPERATIVE. HE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 02V293000 (AIR BAGS:FRONTAL) AND WAS ADVISED THAT THE PARTS FOR THE REPAIR WERE ON BACK ORDER. THE VEHICLE HAS NOT YET BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 69,500. UPDATED 05/27/09. *LJ UPDATED 05/28/09. *JB
Apr 29, 2009
CONSUMER WAS DRIVING AT APPROXIMATELY 10 TO 15 MPH ,AND WHILE CROSSING THE RAILROAD TRACKS, BOTH FRONT AIR BAGS DEPLOYED. VEHICLE DID NOT HIT ANYTHING. WHEN THE AIRBAGS DEPLOYED IT CRACKED THE FRONT WINDSHIELD. *AK
Dec 27, 2004
THE AIR BAG SENSOR LIGHT STAYS ON. CONSUMER IS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK
Nov 08, 2004
AFTER BEING INVOLVED IN A HEAD ON COLLISION THE AIR BAGS DID NOT DEPLOY. *JB *TC
Sep 16, 2004
+ 49 more complaints for this component
VISIBILITY
53 complaints
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN LE/ES. THE CONTACT STATED WHILE ATTEMPTING A RIGHT TURN AT SPEEDS OF 45 MPH, THE SUN VISOR FELL FROM OVER THE CONTACTS HEAD ONTO THE STEERING WHEEL. THE CONTACT STATED THE STEERING WHEEL LOCKED AND SHE WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO AN EMBANKMENT AND HAD TO BE TOWED OUT. THE CONTACT WAS NOT INJURED. SHE ADVISED THE SUN VISOR WAS DESIGNED TO SIT TOO CLOSE TO THE STEERING WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
Apr 15, 2010
MY 1997 DODGE CARAVAN HAS THE HABIT OF TURNING THE WINDSHIELD WIPERS ON BY THEMSELVES ABOUT TWICE A MONTH. WHILE THEY HAVE NEVER FAILED TO WORK WHEN I NEEDED THEM, I'VE RECENTLY DISCOVERED THAT OTHER CARAVAN OWNERS ARE EXPERIENCING THE SAME THING WITH MUCH EXPENSE TAKEN TO FIX AT NO AVAIL. I CERTAINLY WOULD NOT WANT A FAULTY WIPER SYSTEM AND WOULD LIKE TO SEE THE MFG. TAKE SOME RESPONSIBILITY IF THIS IS INDEED AS RAMPANT A COMPLAINT AS IT SEEMS TO BE. *JB
Nov 28, 2006
WHILE DRIVING WINDSHIELD WIPERS STOPPED WORKING. VEHICLE WAS ON RECALL FOR THIS PROBLEM. HOWEVER, PROBLEM RECURRED.*AK
Sep 24, 2004
WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF INTERMITTENTLY. THE MECHANIC INFORMED THE DRIVER THAT THIS VEHICLE WAS NOT ON RECALL. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Sep 07, 2004
WHILE DRIVING FRONT WINDSHIELD WIPERS CAME ON WITHOUT WARNING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Apr 21, 2004
+ 48 more complaints for this component
ELECTRICAL SYSTEM
52 complaints
AT RANDOM GAUGES WILL STOP WORKING ON THE DASHBOARD AND THE ABS LIGHT WILL TURN ON. *TR
Nov 11, 2014
THIS IS ACTUALLY MY MOTHER'S VAN AND A VAN THAT I HAD PREVIOUSLY OWNED. IT SEEMS THAT THESE VEHICLES SEEM TO HAVE A PROBLEM WITH THE SECURITY SYSTEM NOT DISARMING AS YOU TRY TO ENTER THE VEHICLE. YOU CAN UNLOCK THE DOORS FROM THE OUTSIDE, BUT AS SOON AS YOU GET IN THE VEHICLE AND TRY TO START IT, IT IMMEDIATELY SHUTS BACK DOWN AS A SECURITY PRECAUTION. A SIMPLE SMACK ON THE DASH CURES IT RIGHT UP, BUT BEING AS HOW IT'S MY MOTHER'S VAN NOW; SHE DOESN'T HAVE THE STRENGTH TO SIMPLY "SMACK" THE DASH AND GET EVERYTHING WORKING AGAIN. IT SEEMS AS THOUGH, THIS IS NOT THE ONLY KNOWN ISSUE. I HAVE READ ABOUT IT THROUGH SEVERAL DIFFERENT PEOPLE AND HAVE EXPERIENCED IT MYSELF ON TWO SEPARATE VANS. I HONESTLY BELIEVE THAT DAIMLER/CHRYSLER SHOULD ADDRESS THIS ISSUE AND NOT HAVE THE CONSUMER FIX IT, SEEING AS HOW IT IS AND ISSUE THAT'S BURIED IN THE DASHBOARD AND NOT OUT IN PLAIN SIGHT, LIKE SOME MECHANICAL ISSUES. THEY FIXED THE PROBLEM WITH THE CLOCK SPRING IN THE STEERING WHEEL, BECAUSE IT COULD SET OFF THE AIRBAG AT ANY GIVEN MOMENT. WELL, WITH ME HAVING TO SMACK THE DASH SEVERAL DIFFERENT TIMES, HER SPEEDOMETER IS OFF BY 50 MPH NOW. I AM HOPING FOR A RECALL NOTICE ON THIS ISSUE, DUE TO THE FACT THAT ONE MORE GOOD WHACK COULD SET OFF THE AIRBAG AND REALLY INJURY SOMEBODY. THANK YOU. *TR
Oct 23, 2014
MY VAN WILL SHUT OFF AND COME BACK ON WITHOUT WARNING SO LONG AS YOUR FOOT IS ON THE GAS. IF YOU ARE COMING TO A STOP IT WILL SHUT DOWN COMPLETELY BUT WILL RESTART. THE CHECK ENGINE LIGHT WILL COME ON AND IMMEDIATELY GO BACK OUT WITH NO CODES STORED. THE CRANK AND CAM SENSOR HAVE BOTH BEEN REPLACE BY THE DEALER BUT DIDN'T SOLVE THE PROBLEM. THIS IS DANGEROUS WHEN GOING INTO A CORNER OR THROUGH AN INTERSECTION WHEN IT COMPLETELY SHUTS DOWN. THIS STARTED IN 2006 AND IS STILL GOING ON. *TR
Sep 15, 2009
1997 GRAND CARAVAN SE - REPEATED INTERMITTENT FAILURE OF DASH GAUGES. WHEN THIS OCCURS, NO FEEDBACK FROM CAR ON SPEED OR GAS LEVEL. THIS IS A DANGEROUS CONDITION. ADDITIONALLY, THERE IS OCCASIONAL STALLING. MULTIPLE OTHER CONSUMERS APPEAR TO HAVE SAME PROBLEMS. SEE HTTP://WWW.AUTOMOTIVEFORUMS.COM/T220421.HTML FOR POSTINGS. THE MECHANIC DID NOT FIX, WOULD APPARENTLY HAVE TO THROW PARTS AT IT (LIKE MANY OF THE CONSUMERS DESCRIBED IN THE ABOVE POSTING WITHOUT SUCCESS). THANK YOU. *TR
Jul 20, 2008
I OWN A 1997 DODGE GRAND CARAVAN SE ALL WHEEL DRIVE. MY VAN HAS 185,000 MILES ON IT APROX. AND HAD 149,000 WHEN PURCHASED IN 2004. I AM HAVING SEVERAL ELECTRICAL ISSUES WITH THE VAN FROM THE GET GO TO CURRENT. MY FRONT WIPERS WILL COME ON BY THEM SELF AT ANY GIVEN TIME AND THEY REFUSE TO SHUT OFF. I HAVE TO PULL MY CAR OVER AND SHUT IT DOWN AND HOPE WHEN I START IT NEXT THAT THE WIPERS WILL STAY OFF. JUST RECENTLY MY CHECK ENGINE LIGHT KEEPS POPPING OFF AND THEN BACK ON AND CONTINUES TO DO SO. MY REAR A/C AND HEATER BLOWER WORKS INTERMITTENTLY. I GO THROUGH HEADLIGHTS LIKE IM DRINKING WATER AND MOST RECENTLY MY CIGARETTE LIGHTER NO LONGER HAS POWER TO IT. I WOULD LIKE TO BE ABLE TO CHARGE MY CELL PHONE IN THE VAN. I HAVE TAKEN THE VAN TO MY MECHANIC AND HAVE HAD REPAIRS DONE TO CORRECT THE ISSUES BUT THEY SEEM TO BE UNREPAIRABLE. I ALSO OWN A 1996 PLYMOUTH VOYAGER THAT HAS THE SAME VERY WIPER ISSUE. I HAVE FILED A COMPLAINT WITH CHRYSLER. *TR
Jul 14, 2008
+ 47 more complaints for this component
SERVICE BRAKES, HYDRAULIC
43 complaints
BRAKE LINE FAILURE - BRAKE FLUID LEAKED OUT DUE TO CORROSION. *TT
Jul 22, 2011
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT APPLIED THE BRAKES BUT THE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT SOME OF THE BRAKE LINES WERE SEVERELY CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 128,000. UPDATED 06/16/11*LJ UPDATED 06/23/11
May 05, 2011
COMPLETE BRAKE FAILURE DUE TO RUSTED BRAKE LINES AND SUDDEN LOSS OF ALL BRAKE FLUID NO STOPPING ABILITY EXCEPT EMERGENCY BRAKE (ONLY EFFECTIVE AT LOW SPEED). *TR
Jun 13, 2010
SUDDEN BRAKE FAILURE WHEN DEPARTING MY HOME. PEDAL WENT FULLY TO THE FLOOR. LATER INSPECTION REVEALED HEAVY CORROSION AT THE BRAKE LINE JOINTS WITH THE SHORT SECTION OF FLEXIBLE BRAKE LINE JUST REAR OF THE ABS BOX. NO SIGNIFICANT CORROSION ASIDE FROM THE VICINITY OF THE FLEX LINE. ONE OF THE CORRODED BRAKE LINES HAD A PINHOLE LEAK THAT TRIGGERED THE BRAKE FAILURE. *TR
Mar 07, 2009
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE BACKING OUT OF THE GARAGE, THE CONTACT NOTICED A PUDDLE OF FLUID ON THE GROUND. HE EXITED THE VEHICLE, INSPECTED THE FLUID, AND DISCOVERED THE PUDDLE WAS BRAKE FLUID. HE PULLED THE VEHICLE BACK INTO THE GARAGE AND CRAWLED UNDERNEATH TO DISCOVER THAT THE REAR BRAKE LINE WAS CORRODED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 168,680.
Jul 09, 2008
+ 38 more complaints for this component
STEERING
27 complaints
POWER STEERING RACK OPERATES POORLY. WHEN THIS OCCURS THERE IS NO POWER STEERING WHEN TURNING RIGHT. THE STERING FLUID LEAKS OUT. DEALERSHIP REPLACED THE STEERING RACK, BUT THE FAILURE RECCURED WITHIN 38,000 MILES. *AK
Apr 01, 2004
WHEN EVEN THE SMALLEST AMOUNT OF STREET WATER, I.E. WATER-FILLED POTHOLE, CURB WATER DRAINAGE, ETC GETS SPLASHED UP ONTO THE VEHICLE UNDERSIDE THE POWER STERRING ASSIST DISAPPEARS FOR A SHORT INTERVAL, 10 TO 20 SECONDS. DURING THAT PERIOD I, A 200 LB MAN WITH REASONABLE BODY STRENGTH, CAN BARELY CONTINUE TURNING THE STEERING WHEEL. THIS HAS HAPPENED ON SEVERAL OCCASSIONS DURING THE PAST THREE YEARS. I HAVE ALMOST CRASHED INTO THE CURB THREE TIMES ALREADY. I AM ARETIRED MECHANICAL ENGINEER WITH EXTENSIVE "DO IT YOURSELF" EXPERIENCE AND I PERCEIVE THAT WATER IS SPLASHING UP ON THE SERPANTINE BELT AND THE BELT FRICTION IS CHANGED ENORMOUSLY WHEN WATER GETS SPLASHED ON THAT BELT. AS FAR AS I KNOW THERE IS NO SPLASH GUARD OR DEFLECTOR TO PROTECT THE BELT FROM WATER BEING SPLASHED UP BY THE RIGHT FRONT TIRE. MY ENGINE IS THE LARGEST DISPLACEMENT V6. I HAVE HAD MY BELT TENSIONER CHECKED AND IT IS PERFORMING PROPERLY.*AK
Sep 08, 2003
WHILE DRIVING THROUGH WATER THE VEHICLE WILL LOST STEERING ABILITY. *NLM
May 23, 2003
VEHICLE HAS HAD MOMENTARILY LOST POWER ASSIST NUMEROUS TIMES, THERE IS A TSB OUT ON THIS PROBLEM. DEALER HAS NOT REPAIRED VEHICLE WHILE UNDER WARRANTY.*AK
Aug 05, 2002
THERE IS A MOANING SOUND, MOSTLY WHEN MAKING TURNS. DEALER SAID POWER STEERING LINES ARE VIBRATING.*AK
Jul 26, 2002
+ 22 more complaints for this component
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
27 complaints
HORN AND CRUISE CONTROL SUDDENLY QUIT WORKING AND AIRBAG LIGHT IS ON. *AK
Feb 03, 2004
AIRBAG LIGHT APPEARS ON DASHBOARD, AND HORN / CRUISE CONTROL OPERATE POORLY. DEALERSHIP IS AWARE OF PROBLEM.*AK
Sep 11, 2002
WHILE DRIVING AIRBAG LIGHT CAME ON AND OFF. ALSO, CRUISE CONTROL AND HORN DIDN'T WORK. DEALER HAS BEEN NOTIFIED. *AK
Sep 06, 2002
CLOCKSPRING "SPRUNG" 3 YEARS AFTER MANUFACTURE BUT WAS OUT OF WARRANTY DUE TO MILEAGE HORN DIDN'T WORK, AIRBAG DIDN'T WORK, CRUISE CONTROL DIDN'T WORK. OTHER INCIDENT IS ROUGH ENGINE DURING IDLE AND POWER SURGE IF GOING UP HILL*AK
Sep 01, 2002
CLOCKSPRING UNIT FAILS TO PROVIDE POWER TO AIRBAG, HORN AND CRUISE CONTROL SWITCHES IN STEERING WHEEL. THIS UNIT CAN FAIL IN AN ACCIDENT AND PREVENT AIRBAG FROM BEING DEPLOYED. DC HAS SOLD OVER 150,000 REPLACEMENT CLOCKSPRINGS AT OVER $250 A PIECE. THIS IS AN OBVIOUS MANUFACTURES DEFECT. I WAS UNABLE TO BLOW MY HORN AT ANOTHER DRIVER TO GET HIS ATTENTION. LUCKILY NO ACCIDENT OCCURRED. HOWEVER UNIT HAS TO BE REPLACED AS I AM WITH NO HORN, NO CRUISE CONTROL CONTROLS, AND AN AIRBAG MALFUNCTION LIGHT.*AK
Aug 13, 2002
+ 22 more complaints for this component
FUEL SYSTEM, GASOLINE
24 complaints
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A FUEL SMELL. THE CONTACT PARKED THE VEHICLE AND AFTER INSPECTING IT, HE NOTICED FUEL LEAKING FROM THE FUEL RAIL. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) AND WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 7/11/12 *CN UPDATED 07/17/12
Jun 20, 2012
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT SMELLED A STRONG ODOR OF FUMES. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROADWAY. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED A FUEL LEAKAGE COMING FROM THE FUEL RAIL ASSEMBLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A TEMPORARY REPAIR WAS PERFORMED ON THE FUEL RAIL. THERE WAS A PRIOR RECALL REPAIR PERFORMED ON THE VEHICLE APPROXIMATELY FIVE YEARS AGO UNDER THE NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE CONTACT STATED THE REMEDY DID NOT CORRECT THE PROBLEM AND THE REPAIR PART WAS DEFECTIVE. ALSO, THE HIGH FUEL PRESSURE LINE SEPARATED FROM THE ENGINE DUE TO MASSIVE CORROSION AND THE FUEL PUMP LINE EXHIBITED A CRACK. THE REPAIRS WERE PERFORMED AT AN INDEPENDENT MECHANIC WITH REPLACEMENT OF THE FUEL PUMP. THE FAILURE MILEAGE WAS 108,000. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE REPLACEMENT FUEL SENDING UNIT THAT WAS REPLACED UNDER RECALL IN 2004 CRACKED. UPDATD 10/25/10
Aug 04, 2010
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH, THERE WAS A STRONG SMELL OF GAS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THERE WAS FUEL LEAKING FROM THE INJECTION RAIL AND THE O RINGS. THERE WAS A NHTSA RECALL # 98V184000, WHICH PERTAINS TO THE FUEL INJECTION SYSTEM. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Oct 10, 2006
IN DRIVING MY 1997 DODGE GRAND CARAVAN, I HAVE HAD SEVERAL EPISODES WHERE IT STALLS WITH NO WARNING. THE FIRST TIME IT STALLED WAS AFTER STOPPING AT A TOLL BOOTH AND IN PULLING OUT FROM THE BOOTH IT JUST DIED. LUCKILY THERE WAS NOT A LOT OF TRAFFIC AS MY HUSBAND AND THREE SMALL CHILDREN WERE IN THE VAN WITH ME AT THE TIME. HAD IT BEEN DURING RUSH HOUR OR THERE WAS SOMEONE WHO WAS JUST IN A HURRY, THIS INCIDENT HAD THE POTENTIAL TO BE QUITE TRAGIC. MY VAN HAS ALSO STALLED SITTING AT A TRAFFIC LIGHTS AND SEVERAL TIMES DRIVING DOWN RESIDENTIAL STREETS. WE CAN NOT SEEM TO FIGURE OUT WHAT IS GOING ON. I HAVE BEEN TOLD THAT EVERYTHING LOOKS O.K. AFTER SEEING A NEWSCAST TONIGHT THAT SPOKE OF THE SAME STALLING WITHOUT WARNING ISSUES IN OTHER VANS I AM HAVING MY FUEL PUMP REPLACED. THIS NEWSCAST SAID THE ISSUE WAS WITH ONLY 1991 - 1995 CHRYSLER/DODGE MODEL VANS. I WANTED TO MAKE YOU AWARE THAT IT COULD BE RELATED TO NEWER MODELS AS WELL. *NM
Mar 01, 2006
HEAVY FUEL VAPORS IN PASSENGER COMPARTMENT, AND UNDER HOOD. OCCURRED DURING NORMAL DRIVING. HAS OCCURRED IN THE PAST BUT THEN WENT AWAY THE NEXT DAY. ALL OCCURRENCES WERE DURING COLD WEATHER (20-30F). DRIVER AND PASSENGERS EXPERIENCED NAUSEA. MECHANIC SAID THAT THE FUEL TANK ROLLOVER VALVE IS MALFUNCTIONING ALLOWING FUEL INTO THE VAPOR CANISTER. THIS SOUNDS ALOT LIKE THE RECALL FOR 1996 MODELS OF THIS VAN. *NM
Jan 19, 2005
+ 19 more complaints for this component
EXTERIOR LIGHTING
20 complaints
TURNING OUT PARKING LOT AND DID NOT SEE POLE. DAMAGED MY LEFT FRONT HEADLIGHT AND MY FENDER. *TR
Apr 29, 2010
TURNING OUT PARKING LOT AND DID NOT SEE POLE. DAMAGED MY LEFT FRONT HEADLIGHT AND MY FENDER. *TR
Apr 29, 2010
MY HEADLIGHTS SEEM TO NOT BE BRIGHT ENOUGH. THERE SEEMS TO BE SOME KIND OF FILMS BLOCKING THE LIGHT. *TR
Apr 29, 2010
THE ORIGINAL HEAD LIGHTS ARE WARN, DETERIORATED, AND DON'T LAMINATE DRIVING AT NIGHT, HIGH BEAMS ARE EQUAL TO ALL OTHER CARS LOW BEAMS. THE LUMIUNS DON'T GET OUT, BECAUSE OF THE DEFECTIVE LENS COVER. I WAS TOLD THAT ALL CARAVANS AROUND THE DATE OF 1997 HAVE THIS PROBLEM. I WAS TOLD THAT YOU HAVE TO REPLACE THEM AT A COST OF AROUND $200.00 EACH. THEY ARE A SAFETY ISSUE AT NIGHT, A REAL HAZARD, AND THEY ARE A MANUFACTURING DEFECT. SHOULD BE REPLACED BY CORP/ DEALER. *TR
Sep 26, 2007
BOTH OF THE HEADLIGHT COVERS ON THE 1997 GRAND CARAVAN WERE FROSTED FROM THE INSIDE AND THE LIGHTS DID NOT SHOWING UP AS BRIGHT. THEY APPEARED LOW LIT ALL THE TIME AS IF THE LIGHT COULD NOT FILTER THROUGH BECAUSE OF THE FROSTED LOOK ALL THE TIME. THIS WAS A HAZARD. I WOULD LIKE TO KNOW WHY THE HEADLIGHT COVERS LOOKED LIKE THEY DID. THIS WAS A REAL PROBLEM. THEY LOOKED HORRIBLE. *AK
May 14, 2007
+ 15 more complaints for this component
TIRES
14 complaints
1997 DODGE GRAND CARAVAN, TRAVELING WESTBOUND WHEN HIS RIGHT TIRE BLEW OUT. UNIT 1 SPUN OFF THE LEFT SIDE OF THE ROADWAY AND CAME TO REST IN THE MEDIAN. *BF THE RIGHT REAR FENDER HAD MINOR CONTACT DAMAGE FROM THE TIRE. (OHIO TRAFFIC CRASH REPORT # 10-0236-89) *JB UPDATED 08/06/10 *BF
Jul 26, 2010
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE VEHICLE HAS TOYO TIRES, SIZE 215/70/R15. THE CONTACT CLOSELY INSPECTED THE REAR DRIVER'S SIDE TIRE AND NOTICED A BULGE. THE TIRE PRESSURE WAS NORMAL. HE TOOK THE TIRE TO A TIRE DEALER AND THEY STATED THAT THE TIRES WERE NO LONGER MANUFACTURED. THE CONTACT STILL HAS POSSESSION OF THE TIRE. HE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/6/08 *CN UPDATED 11/10/08. *JB
Oct 23, 2008
TIRES WORE OUT WITHIN 40,000 MILES AND THEY WERE SUPPOSED TO BE AN 80,000 MILE TIRE. I KEPT THE TIRES ROTATED EVERY 5,000 MILES, WAL-MART WOULD NOT HONOR THE 80,000 TREAD WEAROUT WARRANTY. *TR
Jun 03, 2007
THERE WAS A PROBLEM WITH THE ENGINE AND TRANSFER CASE. WHILE DRIVING THE CONSUMER NOTICED A FLAT TIRE. THE SPARE TIRE WAS PLACED ON THE VEHICLE AND THE CONSUMER STARTED TO DRIVE FOR 10 MILES WHEN SUDDENLY THE VEHICLE STARTED SMOKING. THE VEHICLE WAS TAKEN THE REPAIR SHOP AND THE CONSUMER WAS TOLD THAT TRANSFER CASE HAD BURNED OUT DUE TO THE SPARE TIRE NOT BEING THE SAME SIZE AS THE REGULAR TIRE. THE TRANSFER CASE BURNED OUT BECAUSE THE VEHICLE WAS ON ALL WHEEL DRIVE. (AS STATED IN THE TSB 21 05 00, BUT CONSUMER'S WARRANTY EXPIRED) THE CONSUMER REQUESTED A FULL REIMBURSEMENT OF THE MONIES SPENT ON REPAIR(S). *AK *SCC *JB
Nov 04, 2003
WE KEEP THE TIRES AT THE VEHICLE MANUFACTURER'S RECOMMENDED 35 PSI. THE AMBIENT TEMPERATURE WAS BETWEEN 75 AND 80 DEG. WE WERE TRAVELING ABOUT 30 MPH AND THE VEHICLE WAS NOT HEAVILY LOADED. WE DID NOT HIT ANY OBJECT IN THE ROAD NOR ANY POTHOLE. THERE WAS NO WARNING SUCH AS VIBRATION IN THE REAR OR BOUNCING OF THE WHEEL. THE SIDEWALL OF THE TIRE RUPTURED SUDDENLY WITH A RIP IN THE SIDEWALL ALMOST FROM WHERE IT MEETS THE RIM, STRAIGHT ACROSS THE SIDEWALL RADIALLY AND SLIGHTLY INTO THE TREAD. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS INSTEAD OF IN A 30 MPH ZONE, THIS INCIDENT COULD HAVE CAUSED A SERIOUS ACCIDENT BECAUSE OF THE SUDDENNESS OF THE TIRE FAILURE.*AK
Aug 01, 2002
+ 9 more complaints for this component
SUSPENSION
13 complaints
UPON TURNING LEFT, THE LEFT FRONT STRUT SHEARED FROM LOWER CONTROL ARM. (BALL JOINT FAILURE) THE WHEEL ASSEMBLY REMAINED ATTACHED AT THE UPPER MOUNT OF THE STRUT, BUT TURNED AND PUSHED SIDEWAYS AGAINST THE BODYWORK, PULLING THE AXLE OUT OF THE TRANS AND DESTROYING THE CV JOINT. THE CAR SKIDDED TO A STOP WITH NO STEERING CONTROL. THERE WERE NO INJURIES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS INCIDENT OCCURRED TWO YEARS EARLIER (ABOUT 20K MILES AGO). THE UPPER PORTION OF THE STRUT HAD A FAILURE UNDER SIMILAR CONDITIONS WITH SIMILAR RESULTS. THE STRUT WAS REPLACED, BUT THE LOWER CONTROL ARM MAY NOT HAVE BEEN. *TR
Aug 16, 2009
THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS 99,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEARCHING THIS PROBLEM I DISCOVERED THAT THIS WAS A COMMON PROBLEM. DODGE ADMITTED TO A DESIGN FLAW FOR THE PREMATURE RUSTING STRUT TOWERS. A TECH SERVICE BULLETIN FROM CHRYSLER DATED OCTOBER '02 EXPLICITLY STATED THAT ALL '1996 TO 19'99 CHRYSLER VANS PLYMOUTH, DODGE, AND CHRYSLER, HAD THE PROBLEM WITH THE STRUT TOWERS. ALL OF THEM WILL EVENTUALLY RUST FROM THE BOTTOM UP. AS I STATED, THE STRUT TOWERS WERE DEFECTIVE IN THERE DESIGN. CLEARLY, WHEN THE RUSTED STRUT TOWER GIVES, THE STRUT WILL COME UP THROUGH THE HOOD. AT THAT POINT, LIVES WILL BE IN DANGER, AS THE PROBABILITY OF LOSING CONTROL OF THE VEHICLE IS INEVITABLE. PLEASE CONSIDER THIS MY FORMAL COMPLAINT. WILL CHRYSLER LIVE UP TO THE RESPONSIBILITY AND REPAIR THIS KNOW DEFECT FOR THOSE OF US OUT OF THE WARRANTY TIMELINE. *TR
Sep 24, 2008
MAKE : DODGE MODEL : CARAVAN YEAR : 1998 MANUFACTURER : DAIMLER CHRYSLER CORPORATION SERVICE BULLETIN NUM : 2304402 DATE OF BULLETIN: OCT 14, 2002 NHTSA ITEM NUMBER: 10000317 COMPONENT: STRUCTURE:BODY SUMMARY: COSMETIC CORROSION OR PERFORATION AT UPPER STRUT TOWER/S USUALLY BETWEEN THE STRUT AND UPPER LOAD PATH BEAM INNER PANEL (INNER FENDER). *TT *NM
Oct 13, 2006
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE AUTO SHOP FOR TIRE REPLACEMENT AND A WHEEL ALIGNMENT. THE MECHANIC ALERTED THE OWNER OF THE VEHICLE ABOUT A POSSIBILITY OF A LEFT SPRING SUPPORT MAY BECOME FRACTURED DUE TO HEAVY CORROSION. THE MECHANIC STATED TO THE OWNER THAT MANY OF THESE VEHICLES HAVE THE SAME PROBLEM AND THERE HAS NOT BEEN A RECALL FOR THIS ISSUE.
Feb 24, 2006
DT*: THE CONTACT STATED THE VEHICLE FAILED THE ANNUAL INSPECTION. BOTH FRONT STRUT TOWERS WERE RUSTED AND WORN. NO REPAIRS HAVE BEEN MADE. *AK
Jan 10, 2006
+ 8 more complaints for this component
LATCHES/LOCKS/LINKAGES
13 complaints
DT*: THE CONTACT STATED WHILE TAKING ITEMS OUT OF THE REAR OF THE VEHICLE, THE DRIVER SIDE HYDRAULIC LIFT SNAPPED. THE REAR HATCH DOOR CAME DOWN AND HIT THE CONTACT, CAUSING MINOR INJURIES. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC, BUT THE MANUFACTURER WAS ALERTED.
Feb 16, 2006
THIS IS ON A '97 DODGE GRAND CARAVAN, 3.8 LITER. 1) ORIGINALLY THE BRAKES WERE TERRIBLE, (HARD FOOT PRESSURE WAS NEEDED TO STOP THE VEHICLE.). AFTER 30KMILES, I TOOK IT IN TO A MECHANIC. IN HIS EXPERIENCE, THE DEALER EQUIPPED FRONT DISC "PISTONS MADE OF PHEOLIC MATERIAL" WOULD OFTEN 'STICK'.. AFTER REPLACING W/ "STEEL" PISTONS THIS PROBLEM WAS REPAIRED. 2) THE PROBLEMATIC 'CLOCK-SPRING' FAILED RIGHT BEFORE I RECEIVED A RECALL NOTICE! BUT, AFTER 30K MORE MILES, IT FAILED AGAIN... THIS TIME THE DEALER REFUSED TO REPAIR IT FREE. OF COURSE THE "LEGALLY REQUIRED HORN" IS ALSO NO-FUNCTIONING. 3) THE POWER LOCKS FIGHT ME WHEN OPENING WITH A KEY. ON REMOVING SAID KEY, THEY THEN 'RELOCK' BEFORE I CAN OPEN THE DOOR. I MUST OPEN THE DOOR WITH KEY TURNED IN THE LOOK. (SAFETY, NO, INCONVENIENT YES.) HOWEVER, NOW THE POWER LOCKS "SOMETIMES UNLOCK THEMSELVES" WHEN LEFT IN A LOCKED POSITION, OR WHEN DRIVING. 4) THE ELECTRIC COOLING FAN, THOUGH IT COMES ON WHEN THE NEEDED, "SHUTS OFF" WHEN THE IGNITION IS TURNED OFF. SHOULDN'T' IT "STAY ON" TILL THE RADIATOR COOLS A BIT?? 5) THE "ENGINE STALLED" AND HESITATED/MISFIRED?. NUMEROUS TIMES THE DEALER COULD NOT FIND THE PROBLEM.. FINALLY AN INDEPENDENT "REPLACED CAM SENSOR". THANK YOU IN ADVANCE FOR YOUR "IMPORTANT SERVICES". SINCERELY, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 17, 2005
THE POWER LOCKS ON THE PASSENGER SIDE SLIDING DOOR BECAME INTERMITTENTLY INOPERATIVE, HAD LOCK ASSEMBLY REPLACED. *JG
Feb 15, 2002
THE LIFT GATE BOLT BROKE OFF ON THE RIGHT HAND SIDE. THE GATE CRASHED DOWN ON THE BACK OF MY NECK AND BACK. THIS COULD HAVE SERIOUSLY INJURED MY FIVE YEAR OLD IF HE WERE THERE. IT COULD HAVE SERIOUSLY INJURED ANYONE FOR THAT MATTER. PLEASE CHECK INTO THIS MATTER. TWO OTHER PEOPLE I SPOKE WITH HAVE HAD THE SAME PROBLEM. I TOLD THEM TO PLEASE REPORT IT. I THINK THE 91-93 MODELS HAD THE SAME PROBLEM. THE OTHER PROBLEMS ARE NOT AS SERIOUS AS THIS. I HOPE NO ONE HAS TO GET SERIOUSLY HURT BY THIS BEFORE SOMETHING IS DONE. THE GATE IS SO HEAVY. I CAN NOT LIFT IT TO USE IT. THE BOLT IS STILL BROKE OFF INSIDE THE PANEL. THE DEALER SAID THE LABOR WOULD BE AROUND $175.00, AS THE PANEL MUST BE REMOVED. THE PART IS A REMAN PART. COST $21.00 #G0004532.I AM VERY UPSET THAT A FAMILY VEHICLE IS THIS UNSAFE, AND THE COMPANY ISN'T DOING ANYTHING ABOUT IT. I DON'T CARE IF THERE WERE ONLY THREE REPORTED CASES. THAT'S THREE TOO MANY.
Nov 09, 2001
LOCKS ON THE DOOR WILL NOT UNLOCK.THE KEY CONSTANTLY TURNED, AROUND AND THE DOORS COULD NOT BE UNLOCKED MANUALLY EITHER. *AK
Sep 10, 1999
+ 8 more complaints for this component
STRUCTURE
12 complaints
EVENTS INCLUDE NORMAL USE OF VEHICLE. THE FAILURE IS THE STRUT TOWERS ON A 1997 DODGE GRAND CARAVAN HAVE RUST THROUGH CAUSING A SAFETY ISSUE, STRUT COULD BREAK THROUGH THE HOUSING. DODGE HAS DONE NOTHING TO CORRECT THE ISSUE. *TR
Dec 02, 2009
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HATCHBACK LIFTGATE ON THE PASSENGER SIDE OF THE VEHICLE FELL APART. THE HATCHBACK PUSHED A PORTION OF THE SUPPORT BRACKET INTO THE VEHICLE AND CAUSED INTERIOR DAMAGE. THE ARM OF THE LIFTGATE SNAPPED AND FELL ON THE CONTACT'S HEAD. SHE CHECKED THE MANUFACTURER'S WEBSITE TO FIND OUT IF HER VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V079000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE). SHE DISCOVERED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 218,523 AND FAILURE MILEAGE WAS APPROXIMATELY 217,000.
May 14, 2008
THE STRUT TOWER THAT HOLDS THE UPPER PART OF BOTH FRONT STRUTS WAS RUST OUT. IF I HADN'T HAD THIS REPAIRED, THE FRONT STRUT COULD HAVE BROKEN THROUGH THE STRUT TOWER. CHANCES ARE THIS WOULD HAVE BROKEN THROUGH WHILE GOING DOWN THE HIGHWAY (BECAUSE THE FORCES ON THE STRUT TOWERS WOULD HAVE BEEN THE GREATEST THEN). THIS COULD VERY PROBABLY HAVE CAUSED A FATAL ACCIDENT. I FEAR THAT MOST CARAVAN OWNERS ARE NOT AWARE OF THIS PROBLEM AND WILL EVENTUALLY BE INVOLVED IN A POTENTIALLY VERY SERIOUS ACCIDENT. I HAD THIS REPAIRED AT MY EXPENSE IN NOVEMBER 2004.*AK
Jan 27, 2005
WHILE TRAVELING ABOUT 65 MPH ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE HOOD BECAME ATTACH FROM THE PANEL. AND FLEW IN THE WINDOW THE DEALERSHIP IS AWARE OF THE PROBLEM. MR
Oct 15, 2002
WHEN IT RAINS IT LEAKS INSIDE OF VEHICLE. HAD TO REMOVE CARPET BECAUSE OF ODOR. TOOK VEHICLE TO DEALER, AND DEALER REPAIRED VEHICLE, BUT PROBLEM STILL EXISTS. *AK
Mar 11, 2002
+ 7 more complaints for this component
AIR BAGS,ELECTRICAL SYSTEM
10 complaints
NO AIRBAG, NO HORN. *NM
Nov 21, 2005
SAFETY HAZARD IN THAT AIRBAGS WILL NOT DEPLOY IN ACCIDENT AND HORN FAILS AT ALL TIMES. *AK
Jun 06, 2002
HORN DOESN'T WORK. CLOCKSPRING WAS BAD.*AK
Aug 10, 2001
HORN DOESN'T WORK. CLOCKSPRING WAS BAD.*AK
Aug 10, 2001
THE AIRBAG LIGHT IS ON AND THE HORN DOES NOT WORK. *AK
Jul 25, 2001
+ 5 more complaints for this component
CHILD SEAT
9 complaints
CONSUMER HAS NO DEFECT/ REQUEST TO BE ADDED TO MAILING LIST FOR GRACO A8462HAV CARSEAT. *MR *SC
Jan 14, 2004
THE SEAT BELT ON BOTH INTEGATED CHILD SEATS FAILED WITHIN A MONTH OF EACH OTHER. ONE FAILED WHILE VAN WAS IN MOTION WITH CHILD IN SEAT. THE LATCH SYSTEM THAT LOCKS THE SHOULDER BELTS BROKE. THIS FAILURE PREVENTS THE SHOULDER BELTS FROM SAFELY RESTRAINING A CHILD IN THE SEAT. THE DEALER WAS CONTACTED. FAILURE WAS DETERMINED TO BE SOMETHING IN THE CABLE ASSEMBLY THAT LOCKS SHOULDER BELTS AFTER BUCKLE IS LATCHED. I WAS TOLD REPAIR WAS NOT POSSIBLE AND COMPLETE SEAT REPLACEMENT WAS MY ONLY OPTION. MY CONCERN IS THAT THIS FAILURE COULD PUT A CHILD IN SEVERE RISK IF IT HAPPEN DURING AN ACCIDENT. DT
Oct 29, 2002
MR
Oct 15, 2002
NHTSA RECALLS 97I001000 & 98V185000 INTEGRATED SEAT; OWNER HAS A PROBLEM DUE TO DEALERSHIP REPLACING REGULAR BENCH SEAT WITH AN INTEGRATED CHILD SAFETY SEAT BENCH. OWNER IS AWARE OF RECALLS FOR INTEGRATED CHILD SAFETY SEAT BENCH, BUT MANUFACTURER DECLINES DUE TO VIN. BUT WHAT ABOUT SEAT WHICH WAS REPLACED BY DEALERSHIP? NO FURTHER ASSISTANCE GIVEN BY MANUFACTURER OR DEALERSHIP. PLEASE DESCRIBE DETAILS. *AK
Sep 18, 2002
WITH THE CAR PARKED AND ENGINE TURNED OFF, I WAS UNABLE TO REMOVE MY CHILD FROM THE INTEGRATED CHILD SAFETY SEAT OF MY DODGE GRAND CARAVAN. THE STRAPS ARE SUPPOSED TO PULL FORWARD FREELY, WHICH THEN LOOSENS THEM ENABLING THE STRAPS TO SLIP OVER THE CHILDS HEAD. AFTER SEVERAL TRIES, I WAS UNABLE TO PULL THE STRAPS FORWARD AT ALL. I THEN MANAGED TO UNCLIP THE CLIPS WHICH ARE LOCATED ON THE BOTTOM SIDES OF THE SEAT AND THEN JUST BARELY SLIP THE STRAP AND YOKE OVER HER HEAD TO FREE HER FROM THE SEAT. I CONTACTED THE LOCAL DEALERSHIP AND THE CHRYSLER CORPORATION ABOUT THIS MATTER. I WAS TOLD BY BOTH PARTIES THAT SINCE MY VEHICLE WAS OVER THE 3 YR./36,000 MILE WARRANTY THAT NEITHER WOULD HELP TO ASSIST IN THE REPAIR. I WAS ALSO TOLD THAT IT WOULD COST SOMEWHERE AROUND $700.00 MAKING IT A VERY COSTLY REPAIR!!! I HATE TO THINK OF WHAT MIGHT HAPPEN IF I WERE REALLY IN A CAR ACCIDENT AND HAD TO GET MY CHILD OUT OF THE SEAT QUICKLY, ONLY TO FIND OUT THAT THE BELT SEIZED OR FROZE UP LIKE IT DID UNABLING ME TO GET MY CHILD OUT OF THE VEHICLE!!*AK
Aug 03, 2001
+ 4 more complaints for this component
SEAT BELTS
8 complaints
DT: THE CALLER'S VEHICLE WAS INVOLVED IN AN ACCIDENT AT 25 MPH AND THE REAR DRIVER'S SIDE SEAT BELT DID NOT HOLD HER CHILD. SHE TOOK VEHICLE TO DEALER, AND THEY SAID IT WILL NOT CATCH. MANUFACTURER SAID THEY WERE GOING TO LOOK INTO IT. THE DAUGHTER CHIPPED A TOOTH AND WHERE IT HIT HER HEAD, THERE WAS A BRUISE. *AK
Sep 12, 2005
I AM DEEPLY CONCERNED THAT MY CHILDREN ARE NOT SAFE RIDING IN OUR MINI VAN. I HAVE THREE CHILDREN AND THE GEN3 BELTS ARE IN MY VAN. I WOULD LIKE TO SEE ALL VEHICLES WITH THESE SPECIFIC BELTS BE RECALLED AND SAFE VERSIONS INSTALLED. *CB
Jan 15, 2004
PLEASE INVESTIGATE THE GEN-3 SEATBELT BUCKLES AND ESTABLISH THE 40MM OR MORE STRINGENT 30MM BALL TEST AS A STANDARD FOR BUCKLE SAFETY. ALSO, I THINK THAT CHRYSLER SHOULD RECALL ALL OF THE VEHICLES THAT THEY PUT THESE IN. THE GOVERNMENT NEEDS TO TAKE ACTION ON THIS, BECAUSE THERE IS NO TELLING HOW MANY HAVE FAILED SINCE THERE IS NO EVIDENCE AFTER A CRASH, EXCEPT FOR THE FACT THAT THEY CAN EASILY BE BUMPED IN A COLLISION AND RELEASE. THE GEN-3 SEATBELT CANNOT PASS THE 30 OR 40MM BALL TEST AND CHRYSLER KNEW ABOUT THIS SINCE 1996. THE MOST IMPORTANT PIECE OF SAFETY EQUIPMENT IN A CAR IS THE SEATBELT. IF IT ISN'T THEN WHY ARE THERE SEATBELT LAWS? IF IT RELEASES DURING A COLLISION, THEN I MIGHT AS WELL NOT HAVE IT ON TO START WITH. PLEASE TAKE ACTION ON THIS!!!!*AK
Mar 08, 2002
THE GEN3 SEATBELTS THAT ARE IN QUITE A FEW FAMILY VEHICLES ARE KILLING PEOPLE! THEY ARE REELEASE WITH TOO LITTLE PRESURE. HOW ARE THESE BELTS SUPPOSE TO KEEP OUR CHILD SEATS SAFELY SECURE? WE NEED TO GET THE MESSAGE OUT TO ALL AND WE NEED TO GET THESE FIXED! I USE THESE BELTS EVERYDAY FOR MY TWO LITTLE GIRLS, WHO ARE MY WORLD! THEIR SAFETY MEANS THE WORLD TO ME, AND I WILL NOT REST UNTIL THE MESSAGE IS OUT TO ALL THAT THESE SEATBELTS ARE DANGEROUS AND NEED TO BE RECALLED IMEDIATELY! PLEASE HELP ME!*AK
Mar 07, 2002
WHILE TIGHTENING A CAR SEAT IN REAR OF A BENT SEAT DRIVER'S SIDE RESTRAINT BELT SLIPPED DOWN BETWEEN SEAT. DEALER WAS NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS CONCERNING THIS MATTER.*AK
Dec 12, 2001
+ 3 more complaints for this component
PARKING BRAKE
8 complaints
EMERGENCY BRAKE FAILS TO FUNCTION WHEN TEMPERATURE IS BELOW FREEZINGG; DEALER UNABLE TO REPAIR DESPITE MULTIPLE ATTEMPT; BRAKE FREEZES IN LOCKED AND UNLOCK POSITION CAUSEING DAMAGE TO BRAKE DRUMS (LOCKED) AND LOSS EMERGENCY BRAKE (OPEN). *AK
Jan 06, 2005
PARKING BRAKE REPEATEDLY FAILS TO HOLD, DESPITE MULTIPLE ATTEMPTS TO REPAIR, SOMETIMES FAILS IN ON POSITION CAUSING EXTENSIVE DAMAGE TO PARKING AND MAIN REAR BRAKE. CHYRSLER UNWILLING TO ADDRESS PROBLEM. *AK
Dec 15, 2003
CONSUMER STATES THAT THE PARKING BRAKE DOES NOT STAY ENGAGED. *AK
Jun 23, 2003
CONSUMER STATES VEHICLE HAS AN EMERGENCY BRAKE PROBLEM, WHEN ONE THINKS THE EMERGENCY BRAKES ARE HOLDING THEY ARE REALLY WEARING AWAY THE SHOES, AND THERE IS SUDDEN AND UNWANTED JAMMING OF THE BRAKE LINKAGE, CONSUMER STATED A SERVICE BULLETIN WAS ISSUED, HOWEVER THERE NEEDS TO BE A RECALL.*JB
Jul 24, 2002
EMERGENCY BRAKE INTERMITTENTLY DISENGAGES. THE VAN ALMOST RAN ME OVER WHEN THE BRAKE DISENGAGED WHILE I WAS WINCHING THE BOAT ON THE TRAILER, VERY DANGEROUS DESIGN!!!*AK
Jul 23, 2002
+ 3 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
AUGUST 12, 2004 RE: DANGEROUS RUNAWAY-VEHICLE 1997 DODGE GRAND CARAVAN VIN [XXX] THIS IS TO DOCUMENT A VERY DANGEROUS SITUATION THAT OCCURRED ON JULY 22, 2004 WITH THE ABOVE VEHICLE. THE MINIVAN HAS BEEN VERY WELL MAINTAINED AND AT THE TIME OF THE INCIDENT HAD ABOUT 124,800 MILES ON IT. MY WIFE, [XXX], WAS DRIVING THE VEHICLE IN A NORTHWEST DIRECTION ON I-40 FROM WILMINGTON TO CHAPEL HILL . SHE WAS USING THE CRUISE CONTROL AND IS NOT CLEAR EXACTLY WHAT THE SITUATION WAS PRIOR TO THE INCIDENT ALTHOUGH IT IS LIKELY THAT SHE HAD ACCELERATED TO PASS ANOTHER VEHICLE. SUDDENLY THE CAR WAS GOING OVER 90 MPH AND WOULDNT STOP ALTHOUGH SHE USED THE BRAKES WITH ALL HER FORCE. SHE TURNED OFF THE IGNITION AND BRAKED TO A STOP ON THE SHOULDER, WITH THE BRAKES SMOKING AND IN FLAME. IN TRYING TO RESTART THE CAR, THE ENGINE SPEED TOOK OFF AND SHE SHUT IT DOWN AND CALLED AAA FOR A TOW. THE AAA SERVICE STATION MECHANIC DISCONNECTED THE CRUISE CONTROL CABLE FROM THE THROTTLE. THE CABLE WAS STUCK FAST AND HAD KEPT THE THROTTLE OPEN. WE WERE VERY FORTUNATE THAT MY WIFE HAD BEEN ABLE TO CONTROL THE VAN WITHOUT COLLIDING WITH ANOTHER VEHICLE OR RUNNING OFF THE ROAD BEFORE BRINGING IT TO A HALT. THE CABLE APPEARED TO HAVE A BROKEN STRAND THAT STUCK INTO THE OUTER SHEATH. IT IS ONLY ABOUT 20 INCHES LONG AND MAKES A 180 DEGREE U-TURN BETWEEN THE CRUISE CONTROL VACUUM SERVO AND THE THROTTLE. THAT DESIGN PLACES MORE STRESS ON THE CABLE THAN IF IT WERE A STRAIGHT RUN. THE DEFECTIVE CABLE IS AVAILABLE FOR EXAMINATION. I AM AN MIT GRADUATE MECHANICAL ENGINEER AND FORMER ASSISTANT DIRECTOR OF TECHNICAL OPERATIONS FOR CONSUMERS UNION AND I BELIEVE ACTION SHOULD BE TAKEN BY NHTSA TO ADDRESS THIS PROBLEM. CHRYSLER CORPORATION AND THE LOCAL DODGE DEALER DID NOT OFFER ME ANY REMEDY EXCEPT REPAIR AT MY OWN EXPENSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 12, 2004
SUDDEN ACCELERATION. *JB
Apr 05, 2004
WHILE VEHICLE IS AT IDLE, THE RPMS SHOW ANYWHERE FROM 1000 TO 3000 AND THE SPEEDOMETER READS 30 TO 40 MPH, VEHICLE WAS LURCHING BACK AND FORTH AND THE ENGINE LIGHT ILLUMINATED, THE DEALER STATED THAT A NEW UPSTREAM OXYGEN SENSOR NEEDED TO BE INSTALLED, AFTER REPAIRS THE VEHICLE IS STILL LURCHING, ESPECIALLY WHILE TRAVELLING UPHILL. *SLC
Apr 08, 2002
WHEN APPLYING GAS PEDAL AT AN INTERSECTION, VEHICLE WILL DRIFT INTO THE INTERSECTION AND ENGINE WILL NOT TAKE OFF. DEALER HAS SEEN VEHICLE THREE TIMES, AND CANT DUPLICATE THE PROBLEM. *AK
Jun 29, 1999
WHILE THE CRUISE CONTROL IS ACTIVATED AND THE VEHICLE HAS BEEN DRIVEN FOR LONG HOURS, THE VEHICLE WILL DECELERATE TO 0 MPH AND BOUNCE BACK UP TO 60 MPH, WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. CAUSE UNKNOWN. *AK
Oct 15, 1998
+ 2 more complaints for this component
SEATS
7 complaints
DRIVER SEATBACK FAILURE. WHILE THE VEHICLE WAS STATIONARY IN A PARKING LOT, THE DRIVER CLIMBED INTO THE DRIVER SEAT, AND THE SEAT BACK SPONTANEOUSLY FAILED. THE SEAT BACK COLLAPSED ONTO THE CHILD PASSENGER SEATED BEHIND THE DRIVER, CAUSING SLIGHT SUPERFICIAL INJURY. EXAMINATION SHOWED THAT THE SEAT BACK SUFFERED METAL SHEER AND SPOT WELD FAILURE. VEHICLE WAS STATIONARY AT THE TIME OF THE SEAT BACK FAILURE, AND HAD NOT BEEN IN ANY PREVIOUS ACCIDENT, NOR HAD THE SEAT EVER BEEN REPLACED. THIS WAS THE ORIGINAL MANUFACTURER'S SEAT.*AK
Mar 30, 2004
WAS HIT FROM BEHIND IN 1997 DODGE CARAVAN AND PUSHED INTO VEHICLE IN FRONT, AIRBAGS DEPLOYED, FRONT SEAT RECLINER ASSEMBLY WENT BACK, THROWING DRIVER TO BACK, CAUSING HEAD, NECK AND BACK INJURY.*AK
Mar 12, 2004
WHILE DRIVING 40 MPH AND SLOWING DOWN, CONSUMER WAS REARENDED BY ANOTHER VEHICLE, CAUSING A CHAIN REACTION. HINGE ON DRIVER SEAT BROKE, CAUSING SEAT TO COLLAPSE AND INJURY TO TO DRIVER. REAR AND FRONTAL IMPACT. *AK *YD
Mar 18, 2002
THIS IS THE DESCRIPTION TO THE BEST OF MY ABILITY (WITHOUT PICTURES) TO EXPLAIN THE PROBLEM. I AM FORWARDING A COPY OF THE COMPLAINT I ENLISTED WITH CENTURY/GRACO CHILDRENS PRODUCTS. THIS IS A VERY SERIOUS CONCERN IN THAT THERE IS NO WAY POSSIBLE THAT ANY OF THE CAR SEATS IN THIS CATAGORY COULD BE ANY MORE FUNCTIONAL OR LESS DANGEROUS THAN THE ONE I HAVE. THE REASON IS THAT ALL THE CAR SEATS HAVE THE SAME PLASTIC USED FOR THE BASES. HERE IS THE ATTACHED MEMO: I HAVE A VERY SERIOUS CONCERN WHICH WAS RECENTLY BROUGHT TO MY ATTENTION. THE CAR SEAT BASE IN REFERENCE TO THE CAR SEAT MODEL STATED ABOVE HAS A SERIOUS STRUCTURAL DEFECT. WHEN OUR LOCAL DODGE DEALERSHIP WAS INSTALLING OUR CAR SEAT IN OUR NEW VEHICLE THE BASE WOULD NOT ANGLE PROPERLY. WHEN THE BASE WAS EXAMINED BY THE INSPECTOR, SHE DISCOVERED THE PLASTIC ON THE BASE WAS SEVERLY BENT IN TWO PLACES COMPRIMISING ITS SAFETY AS WELL AS ITS COMFORT FOR THE CHILD. THE AREA IN QUESTION IS THE PIECE THAT ELEVATES THE FRONT OF THE CAR SEAT (IN THIS CASE THE PIECE IN QUESTION IS DARK BLUE). IN ADDITION TO THIS PIECE, THE WHITE PLASTIC PIECES WHICH STAND OUT FROM THE SIDE IN THE AREA OR CHANNEL IN WHICH THE "BLUE" PIECE SLIDES IN AND OUT OF IS BENT ON EACH SIDE. THIS IS A HUGE CONCERN IN THAT THIS CANNOT BE THE ONLY ONE OUT THERE THAT IS THIS WAY. HOW MANY PEOPLE DO YOU KNOW THAT WOULD PERIODICALLY LOOK AT THE BOTTOM OF THERE BASE TO CHECK THIS OUT? THIS IS A MAJOR AND VERY SERIOUS CONCERN. PLEASE ADVISE AS TO REPLACING MY BASE FOR ME. I HAVE THE ABILITY, IF YOU NEED ME TOO TO SEND DIGITAL PHOTOS OF THE AREA IN QUESTION. PLEASE PROVIDE ME AN EMAIL ADDRESS AND I WILL BE MORE THAN HAPPY TO DO THIS.*AK
Feb 07, 2002
MY VEHICLE WAS STRUCK FROM BEHIND WHILE STOPPED. THREE SEATS TWISTED FROM THE FORCE. THE DRIVER'S SEAT BACK(MY SEAT) SNAPPED BACKWARDS CAUSING MY 5 YR. OLD DAUGHTER (WHO WAS SITTING BEHIND ME) TO STRIKE HER FACE, HEAD AND JAW CAUSING INJURY. THE SEAT IS A POWER SEAT AND ALLTHOUGH IT SNAPPED BACKWARDS AND BENT, IT COULD STILL BE OPERATED TO MOVE IT BACK UP INTO DRIVING POSITION. MY DAUGHTER COULD HAVE SUFFERED A FATAL HEAD INJURY FROM THE IMPACT BECAUSE OF THE FRONT SEAT BACK FAILURE. PLEASE LOOK INTO THIS MATTER.
Aug 18, 2000
+ 2 more complaints for this component
AIR BAGS,VEHICLE SPEED CONTROL
6 complaints
AIRBAG LIGHT STAYED ON AND CRUISE CONTROL STOPPED FUNCTION. DEALER REPLACED "CLOCK SPRING" ASSEMBLY TO REPAIR PROBLEM. AIRBAGS NOT WORKING IS A BIG SAFETY ISSUE.*AK
May 03, 2002
AIRBAG LIGHT STAYS ILLUMINATED, CRUISE CONTROL OPERATES INTERMITTENTLY. *AK
Mar 25, 2002
CLOCK SPRING ASSY. FAILED DUE TO MANUFACTURER DEFECT. IT CAUSES AIR BAG LIGHT TO COME ON DISABLING AIR BAG, CRUISE. *AK
Feb 04, 2002
AIRBAG LIGHT INTERMITTENTLY COMES ON AND OFF. CRUISE CONTROL OFF SWITCH DOESN'T DISENGAGE VEHICLE, ONLY IF BRAKES ARE APPLIED CRUISE CONTROL SHUTS OFF. STEERING WHEEL MAKES A SQUEAKY NOISE, BUT DOESN'T SEEM TO AFFECT CONSUMER'S STEERING ABILITY. DEALER ADVISED CONSUMER TO BRING VEHICLE IN TO BE INSPECTED.*AK
Aug 13, 2001
AIR BAG LIGHT WOULD COME ON/OFF WHILE CRUISE CONTROL FAILED TO OPERATE PROPERLY. DEALERSHIP EXAMINED VEHICLE AND DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK *SLC
Aug 06, 2001
+ 1 more complaint for this component
EQUIPMENT
6 complaints
CONSUMER STATED THE AIR CONDITONING SYSTEM COMPRESSOR CLUTCH EXPERIENCED A FAILURE. *JG
Feb 15, 2002
OEM PART WORN WHILE IN CONTACT WITH COMPRESSOR; CREATING LEAK OF REFRIGERANT. COST OF PART 75$ PLUS NEW REFRIGERANT AND LABOR (ROUGHLY 300$). REPLACEMENT PART FROM OEM MANUFACTURER HAS BEEN REDESIGNED TO PREVENT RUBBING AGAINST COMPRESSOR. DODGE (DAIMLER-CHRYSLER) HAS BEEN AWARE OF THE PROBLEM (AS EVIDENCED BY THE REDESIGNED PART), BUT HAS NOT PUBLISHED ANY TECHNICAL BULLETINS OR GENERAL RECALLS FOR THIS PART. THE FAILURE OF THIS PART IS A GUARANTEED LOSS OF AIR CONDITIONING REFRIGERANT (R-134 ON NEWER MODELS, R-12 ON THE OLDER MODELS). THIS IS AN EXPENSIVE REPAIR FOR MOST DRIVERS, AND IS EASILY RECTIFIED WITH THE REDESIGNED PART, WITHOUT LOSS OF ENVIRONMENTALLY DAMAGING REFRIGERANTS. OBVIOUSLY, I WOULD LIKE TO BE REIMBURSED FOR COST OF THE REPAIRS I PAID OUT OF POCKET, BUT IT WOULD BE NICE IF THIS WAS ADDRESSED FOR MILLIONS OF CHRYSLER/DODGE/PLYMOUTH MINI-VAN OWNERS. SINCERELY, MICHAEL M. MILLAR
Sep 08, 2000
OEM PART WORN WHILE IN CONTACT WITH COMPRESSOR; CREATING LEAK OF REFRIGERANT. COST OF PART 75$ PLUS NEW REFRIGERANT AND LABOR (ROUGHLY 300$). REPLACEMENT PART FROM OEM MANUFACTURER HAS BEEN REDESIGNED TO PREVENT RUBBING AGAINST COMPRESSOR. DODGE (DAIMLER-CHRYSLER) HAS BEEN AWARE OF THE PROBLEM (AS EVIDENCED BY THE REDESIGNED PART), BUT HAS NOT PUBLISHED ANY TECHNICAL BULLETINS OR GENERAL RECALLS FOR THIS PART. THE FAILURE OF THIS PART IS A GUARANTEED LOSS OF AIR CONDITIONING REFRIGERANT (R-134 ON NEWER MODELS, R-12 ON THE OLDER MODELS). THIS IS AN EXPENSIVE REPAIR FOR MOST DRIVERS, AND IS EASILY RECTIFIED WITH THE REDESIGNED PART, WITHOUT LOSS OF ENVIRONMENTALLY DAMAGING REFRIGERANTS. OBVIOUSLY, I WOULD LIKE TO BE REIMBURSED FOR COST OF THE REPAIRS I PAID OUT OF POCKET, BUT IT WOULD BE NICE IF THIS WAS ADDRESSED FOR MILLIONS OF CHRYSLER/DODGE/PLYMOUTH MINI-VAN OWNERS. SINCERELY, MICHAEL M. MILLAR
Sep 08, 2000
WHILE TRYING TO CHANGE A FLAT TIRE BOTH SIDES OF THE SCISSORS JACK BACKLED UNDER THE LOAD AND COLLAPSED, JACK NOT STRONG ENOUGH TO SUPPORT THE WEIGHT OF THE VAN.
Feb 11, 1999
CD AND RADIO REPLACED SEVERAL TIMES. YH
Feb 01, 1999
+ 1 more complaint for this component
STEERING,ENGINE AND ENGINE COOLING
5 complaints
SERPENTINE BELT COMES OFF WHILE DRIVING IN SNOW CAUSING LOSS OF POWER STEERING ON SLIPPERY ROAD SURFACES. LOSS OF VEHICLE CONTROL AND ABILITY TO REGAIN VEHICLE CONTROL WAS COMPROMISED BY LACK OF STEERING ASSIST CAUSING THE VEHICLE TO LEAVE THE ROADWAY. I CONTACTED CHRYSLER AND THEY SAID THERE IS NO RECALL FOR MY VEHICLE.THIS WAS A VERY DANGEROUS SITUATION AS A SCHOOL BUS WAS NEAR MY VEHICLE WHEN THIS INCIDENT HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL SHOULD BE MANDATED. *TR
Dec 15, 2016
I HAVE A 1997 DODGE GRAND CARAVAN LAST YEAR ON DECEMBER 2007 MY SERPENTINE BELT CAME OFF WHILE I WAS MAKING A RIGHT ON ONE STREET UNDER THE RAIN, I ALMOST LOST CONTROL OFF MY CAR BUT I WAS FORTUNATE THAT NO CARS WERE AROUND. IT WAS HARD FOR ME TO DRIVE MY CAR BUT I CALLED THE MECHANIC AND HE TOLD ME NOT WORRY THAT I WOULD BE ABLE TO GET SAFE TO THE SHOP. THAT INCIDENT BROKE MY WINDSHIELD HOSE WATER, MY AIR CONDITIONER AND MY STEERING WHEEL HOSE AND HEAT IT UP THE CAR SO I HAD TO STOP SEVERAL TIMES BEFORE I GOT TO THE MECHANIC SHOP. I WAS SO AFRAID BUT I GOT SAFE. THEN IT HAPPEN AGAIN A WEEK LATER, I WAS SO ANGRY WITH THE MECHANIC BECAUSE I THOUGHT THAT HE DIDN'T DO NOTHING TO MY CAR AND THAT HE WAS TAKING MY MONEY ONLY, SINCE I WAS AROUND THE CORNER I WAS ABLE TO GO BACK TO HIM. WITHIN THE LAS 7 MONTHS, MY SERPENTINE BELT CAME OFF AROUND 5 TIMES AND EVERY TIME THAT IT CAME OFF IT BROKE SOMETHING, SO I HAD TO PAY THE MECHANIC MORE MONEY. I WOULD REALLY LIKE FOR SOMEONE TO TRY TO CONTACT CHRYSLER AND TRY TO SEE WHAT THEY CAN DO, UNLESS THEY ARE EXPENTING FOR SOMEONE TO GET KILL BECAUSE THEY CAN'T MANEUVER THE WHEEL. THANKS FOR YOUR TIME MONICA HUAMAN *TR
Jul 20, 2008
HEARD A NOISE WHILE DRIVING ABOUT 5 MPH. THEN, POWER STEERING WENT OUT. PULLED OVER, AND HAD VEHICLE TOWED TO DEALER. SERPENTINE BELT HAD TOO MUCH TENSION AND BROKE. *AK
Apr 04, 2001
WHILE DRIVING THE POWER STEERING WENT OUT, CONSUMER PULLED OVER AND SMOKE STARTED COMING OUT, CLAIM 25-5411-610. *SLC
Jul 07, 2000
WHILE DRIVING THE POWER STEERING WENT OUT, CONSUMER PULLED OVER AND SMOKE STARTED COMING OUT, CLAIM 25-5411-610. *SLC
Jul 07, 2000
FUEL SYSTEM, OTHER
4 complaints
ON MARCH 3RD, OF 2005, WHILE RETURNING HOME FROM AN OUTING WITH MY FOUR CHILDREN, I NOTICED THAT THE POWER STEERING WENT OUT IN OUR 1997 DODGE GRAND CARAVAN AS I WAS PULLING INTO MY DRIVEWAY. WITHIN MOMENTS AFTER GETTING THE KIDS OUT OF THE VEHICLE, THE FRONT OF OUR MINIVAN WAS FULLY ENGULFED IN FLAMES. BEFORE THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT, THE ENTIRE ENGINE COMPARTMENT, ALONG WITH THE WINDSHIELD AND HOOD WAS DESTROYED AND THE VEHICLE IS NOW A COMPLETE LOSS. SINCE WE DID NOT CARRY COMPREHENSIVE INSURANCE ON THIS VEHICLE DUE TO ITS AGE, I CONTACTED DAIMLER-CHRYSLER TO MAKE A CLAIM FOR DAMAGES, WHICH CAME TO JUST AROUND $5,300. DAIMLER-CHRYSLER SENT AN INDEPENDENT INSPECTOR TO OUR RESIDENCE TO INVESTIGATE THE INCIDENT. THE RESULTS WERE TURNED OVER TO THEIR CLAIM BOARD AND WE WERE ADVISED ON 3-18-05 THAT THEIR COMPANY REFUSED TO ACCEPT RESPONSIBILITY FOR THE FIRE THAT NOT ONLY DESTROYED OUR VEHICLE BUT COULD HAVE EASILY CAUSED INJURY OR DEATH TO MYSELF OR OUR FOUR CHILDREN. IT IS MY UNDERSTANDING FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE THAT THERE HAS BEEN NUMEROUS FIRE-RELATED RECALLS ON THE 1997 DODGE MINIVANS. SPECIFICALLY, AN ARTICLE SHOWED THAT A RECALL EXISTED ON THIS TYPE OF VEHICLE AFTER SEVERAL DEATHS WERE REPORTED AS A RESULT OF FUEL RAIL AND O-RING DEFECTS (DAIMLER CHRYSLER RECALL #895). AT NO TIME SINCE OUR PURCHASE OF THIS VEHICLE, WAS THERE ANY NOTIFICATION CONCERNING SAFETY RECALLS AND AFTER SPECIFICALLY ASKING A DODGE DEALERSHIP, I WAS TOLD THAT THERE WAS NOT. AFTER RECEIVING THE DENIAL LETTER FROM DAIMLER-CHRYSLER, I SPOKE WITH A REPRESENTATIVE FROM THEIR CLAIMS RESOLUTION GROUP, WHO WOULD NOT GIVE ME A REASON WHY THE CLAIM WAS DENIED AND REFUSED TO SEND ME A COPY OF THEIR INVESTIGATOR'S REPORT.
Jun 05, 2005
THE FUEL GAUGE WAVERS AFTER FILLING UP. WHEN THERE IS LESS THAN HALF A TANK OF GAS IN CAR, THE GAUGE READS CORRECTLY. BUT WHEN FULL, THE GAUGE GOES FROM EMPTY TO FULL CONSTANTLY AND THE BELL "DINGS" WHEN THE NEEDLE GETS TO EMPTY. *JB
May 19, 2003
CONSUMER STATES HE RECIEVED A RECALL FOR THE FUEL LINE # 895. CONTACTED DEALER AND THEY STATED NO PARTS WERE AVAILABLE. NLM
Apr 17, 2002
QUICK CONNECT FITTING WAS NOT COMPLETED, WHICH CAUSED FUEL TO LEAK OUT OF VEHICLE.
Aug 26, 1997
UNKNOWN OR OTHER
4 complaints
FUEL GAUGE READING EMPTY WHEN VEHICLE IS ACTUALLY FULL OF FUEL. *MR
Oct 04, 2002
ENGINE CHECK LIGHT HAS COME ON,.VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK
Jul 18, 2002
RICON FLEET DEFECT. NO SAFETY DEFECT LISTED. AK SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS******741473
Feb 24, 2001
UNSPECIFIED.
Feb 12, 1998
SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
3 complaints
PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE PROBLEMS COULD HAVE EASILY AND SHOULD HAVE BEEN CORRECTED WHEN FIRST REALIZED MANY YEARS AGO, INSTEAD THEY KEPT RIGHT ON MANUFACTURING VEHICLES THE SAME WAY WITH THE SAME IMPERFECTIONS AND IF YOU GO TO A DEALER TODAY WITH EITHER OF THESE PROBLEMS THEY WILL SAY IT IS THE FIRST TIME THEY HAVE HERD OF IT, IT OUT OF WARRANTY, ETC. AND WILL NOT EVEN THINK ABOUT FIXING IT UNLESS WE PAY
Jul 21, 2015
PART 1 1/2 THE GAS LINE DECAYING AND THE SUSPENSION STRUT MOUNTS RUSTING AWAY, BOTH OF THESE ARE DEADLY, A RUSTY/CORRODED BREAK LINE WILL JUST LEAK A DROP AT THE TIME, MOST PEOPLE JUST REFILL THE FLUID RESERVOIR AND NEVER THINK ABOUT AGAIN, EVENTUALLY THE BREAK LINE FAILS ALL AT ONCE, THIS IS BECAUSE YOU ACTUALLY PUT MORE PRESSURE ON THE LINES THAN USUAL AND THE WEAK SPOT RUPTURES LIKE A WEAK SPOT IN A BALLOON WOULD. THAT MEANS THAT YOU WERE IN A BAD SITUATION ALREADY AND NOW YOU DON'T HAVE ANY BREAKING POWER AT ALL. WHAT DO YOU THINK HAPPENS NEXT??? ALL BREAK LINES ARE STAINLESS STEAL SO AS TO RESIST RUST AND CORROSION, THE ONLY REASON A BREAK LINE FAILS IN THIS LITTLE AMOUNT OF TIME IS BECAUSE THE MANUFACTURE IS PRODUCING AN INFERIOR PRODUCT AND SHOULD HAVE ALREADY BEEN MADE TO CORRECT THE PROBLEM. NOW,, THE STRUT MOUNTS, AS SOON AS THE COMPANY FOUND OUT THAT THEY HAD A PROBLEM WITH THE MOUNTS RUSTING THEY SHOULD HAVE RECALLED THE VEHICLES AND SPRAYED $10 WORTH OF UNDERCOATING OVER THE PARTS AFTER REMOVING THE RUST TO STOP ANY MORE RUST FROM FORMING. IF THE STRUT MOUNT IS RUSTED ENOUGH, IT CAN FAIL AT ANY TIME "USUALLY WHEN AT HIGHER SPEEDS AND YOU HIT A BUMP IN THE ROAD,, THAT SENDS AN EXTRA AMOUNT OF FORCE TO THE SUSPENSION. THE STRUT COMES UP THROUGH THE HOOD AND THE WHEEL MAY GO ANY WAY AND HIT ANY PART OF THE WHEEL WELL AND SUSPENSION THE AXLE MAY COME OUT OF THE WHEEL OR TRANSMISSION , ALL OF THAT MEANS YOU MAY HAVE TOTAL LOSE OF BREAKS AND OR STEERING. ALL 3 OF THESE PROBLEMS COULD HAVE EASILY AND SHOULD HAVE BEEN CORRECTED WHEN FIRST REALIZED MANY YEARS AGO, INSTEAD THEY KEPT RIGHT ON MANUFACTURING VEHICLES THE SAME WAY WITH THE SAME IMPERFECTIONS AND IF YOU GO TO A DEALER TODAY WITH EITHER OF THESE PROBLEMS THEY WILL SAY IT IS THE FIRST TIME THEY HAVE HERD OF IT, IT OUT OF WARRANTY, ETC. AND WILL NOT EVEN THINK ABOUT FIXING IT UNLESS WE PAY
Jul 21, 2015
PART 1.... I USED TO BE A MECHANIC AND TOW TRUCK OPERATOR. MY MINI VAN "LIKE MOST OTHERS" IS USUALLY DRIVEN BY A FEMALE & WITH A LOAD OF CHILDREN. IF DRIVING IN RAIN OR THROUGH A WATER PUDDLE THE BELT JUMPS OFF CAUSING LOSS OF POWER STEERING OVERHEATING BATTERY DRAIN ETC, IS A DANGEROUS EVEN DEADLY PROBLEM, IF A TURN IS NEEDED AT THE TIME THIS BELT JUMPS OFF, EVEN A STRONG HEALTHY MAN CAN LEAVE THE LINE OF INTENDED TRAVEL AND HIT WHAT EVER IS IN THE WAY, A CURB, A PEDESTRIAN OR EVEN CAUSE A HEAD ON COLLISION. THIS MOSTLY HAPPENS DURING RAINY/NASTY DAYS & BECAUSE OF THE COMPLEXITY OF REPLACING THE BELT, AND THE DAMAGE THAT IS CAUSED WHEN IT COMES OFF, THE VEHICLE USUALLY REQUIRES A TOW 4 REPAIR. IT IS STATED THAT, WHEN A CONSUMER MAKES A COMPLAINT & IF THE SAME COMPLAINT IS REPEATED AN INVESTIGATION WILL BE STARTED. THIS IS AN OLD PROBLEM WITH MANY, MANY, MANY COMPLAINTS YET, I SEE "NO ACTION, NOT EVEN AN INVESTIGATION INTO THIS PROBLEM", WHY?? CONSUMERS ARE DEPENDING ON YOU "SAFECAR.GOV, NHTSA" ETC. WHAT WILL IT TAKE, "A DEATH" TO START AN INVESTIGATION? OR, SHOULD I SAY, HOW MANY??? I KNOW THERE HAS BEEN ACCIDENTS BECAUSE OF THIS, AND A LOT OF DAMAGE JUST FROM THE BELT AS IT JUMPS OFF AND GOES FLOPPING AROUND, NOT TO MENTION THE PEOPLE THAT BURNED UP THEIR MOTOR EVEN STARTED A FIRE TRYING TO GET HOME, TO A SHOP ETC. THIS PROBLEM HAS BEEN A PLAGUE SINCE DAY ONE AND SHOULD HAVE BEEN AT LEAST FIXED ON THE NEXT YEARS MODEL BUT CHRYSLER JUST IGNORED IT. THEIR HAVE BEEN MANY VEHICLES WITH THESE SERPENTINE BELTS,, CHRYSLER VANS IS THE ONLY ONES THAT I KNOW OF WITH THIS PARTICULAR PROBLEM. THIS IS A DEADLY PROBLEM THAT SHOULD BE REPAIRED BY THE CHRYSLER CORPORATION SINCE THEY KNEW ABOUT THE PROBLEM FROM THE START AND JUST FLAT OUT IGNORED IT. THE GAS LINE DECAYING AND SUSPENSION STRUT MOUNTS RUSTING AWAY ON THESE SAME MODELS WILL BE MY NEXT POST
Jul 21, 2015
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
3 complaints
CAR HAS FAULTY GAS GAUGE AND DESPITE HOW MUCH GAS I PUT IN, WILL TOGGLE BETWEEN HAVING GAS TO EMPTY AND SITS ON EMPTY, HAS RUN OUT OF GAS AS A RESULT, HARD TO START AND NOW WILL NOT START. ALSO HAS MANY ELECTRICAL QUIRKS, TURN HEADLIGHTS ON INBOARD DASH LIGHT GOES OFF AND VICE VERSA. HAD SOMEONE FIX FAN TO GO ON WHEN PLUGGED INTO BATTERY SINCE CANNOT GET INTO COMPUTER DASHBOARD AND INTERNAL HEAT FAN STOPPED WORKING, ALSO INDICATORS WORK SPORADICALLY (SO EVIDENTLY AN ELECTRICAL COMMUNICATIONS ISSUE). I'VE READ THAT THIS YEAR HAS HAD RECALLS DUE TO FAULTY FUEL HOSES/LINES AND WHEN USING AFTER MARKET FUEL FILTERS EVEN FROM NAPA WHICH WILL CAUSE FUEL LINES TO BECOME FAULTY. MY VAN FALLS WITHIN THIS YEAR, BUT I WAS TOLD MY SPECIFIC VIN # DIDN'T APPLY. VAN IS 3.3 LITER ENGINE, V6. *TR
Jun 29, 2014
CONSUMER RECEIVED NHTSA RECALL 00V268000 CONCERNING FUEL LEAKAGE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE CHECK UP, AND THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL REPAIRS WERE DONE PROPERLY. ON MA 3, 2004 WHILE DRIVING, THE CONSUMER NOTICED THAT SMOKE WAS COMING FROM THE HOOD. SUDDENLY THE VEHICLE CAUGHT ON FIRE. CONSUMER EXTINGUISHED THE FIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK WHILE BACKING OUT OF THE DRIVEWAY THE VEHICLE HESITATED AND WAS TURNED OFF. THE CONSUMER THEN TURNED ON THE VEHICLE BACK ON AGAIN RETURN BACK INTO THE DRIVEWAY WHEN THE SMOKE STARTED TO COME OUT OF THE ENGINE COMPARTMENT. THE MECHANICS IDENTIFIED THAT THE RUBBER BUSHINGS ON THE ORIGINAL FUEL RAIL. THE GAS LEAK WAS STILL PRESENT AND COMING FROM THE BUSHINGS. *SC THE VEHICLE WAS ORIGINALLY TAKEN TO THE DEALERSHIP FOR A ALTERNATOR PROBLEM. *JB
Jun 22, 2004
VHEICLE WAS JUST PARKED WHEN CONSUMER RETURNED TO FIND SMOKE COMING FROM UNDERNEATH THE HOOD. VEHICLE WAS TOTALED CONSUMER WAS TREATED FOR SMOKE INHALATION. CONSUMER DIDN'T HAVE ANY WARNING WHILE DRIVING JUST BEFORE PARKING. DEALER WAS NOT NOTIFIED.*AK CONSUMER STATES THAT VEHICLE WAS EXPERIENCING FUEL FILTER AND FUEL PUMPS PROBLEMS AND HAD BEEN REPLACED SEVERAL TIMES BEFORE THE INCIDENT.*YD
Mar 25, 2002
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT THE SPEEDS OF 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL AUTOMOTIVE STORE, WHERE IT WAS DIAGNOSED THAT THE COIL PACK MALFUNCTIONED. THE DEALER WAS NOTIFIED AND THEY COULD NOT ASSIST THE CONTACT WITH THE FAILURE OF THE COIL PACK. THE VEHICLE EXPERIENCED THIS FAILURE A TOTAL OF SIX TIMES AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 03/05/12*LJ UPDATED 03/08/12
Feb 01, 2012
FAN BELT KEPT SLIDING OFF GOT BROKEN. *PH THIS PROBLEM WOULD OCCUR WHEN IT WOULD RAIN OR SNOW. THE PART WAS REPLACED FOUR TIMES. THE CRUISE CONTROL HAD BECOME INOPERATIVE AND THE AIR BAG LIGHT HAD COME ON. *SC
Jan 20, 2004
VEHICLE HAS EXPERIENCED MULTIPLE ELECTRICAL PROBLEMS SINCE IT WAS PURCHASED THREE YEARS AGO: WINDSHIELD WIPERS COME ON BY THEMSELVES FOR NO REASON, CD PLAYER WORKS INTERMITTENTLY, INSTRUMENT PANEL GOES HAYWIRE AND WE LOSE THE GAUGES AND MILEAGE, POWER DOOR LOCKS WORK INTERMITTENTLY, KEYLESS ENTRY WORKS INTERMITTENTLY, AIR CONDITIONER ODOR AND FAN PROBLEMS, SOMETIMES COOL AIR SOMETIMES NOT AND THE LIST GOES ON. *LA
Nov 19, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
3 complaints
TERRIBLE SQUEALING NOISE IN BELT AREA. DEALER CHARGED ~$250 FOR BELT AND TENSIONER REPLACEMENT AND NOISE WAS GREATLY REDUCED. SEVERAL YEARS LATER THE NOISE RETURNED AND GREW EVEN WORSE. REPLACED THE WORN BELT AND NOISE WAS GREATLY REDUCED FOR ABOUT TWO WEEKS. AFTER THE NOISE RETURNED, REMOVED THE BELT AND CHECKED ALL PULLEYS - FOUND NO PROBLEMS. REPLACED TENSIONER AND IDLER PULLEYS ANYWAY (~$20 EACH FROM DEALER) AND REINSTALLED BELT. NOISE WAS REDUCED FOR ABOUT TWO DAYS. TOOK VAN TO DEALER WHO SAID THAT IT WAS THE TENSIONER AND WERE SURPISED THAT IT HAD LASTED AS LONG AS IT DID. I PURCHASED AND INSTALLED A NEW ALTERNATOR, POWER STEERING PUMP AND TENSIONER. THE NOISE WAS GREATLY REDUCED, BUT RETURNED FULL FORCE WITHIN A COUPLE OF DAYS. IN DESPERATION I TURNED TO BELT DRESSING AS A POSSIBLE SOLUTION SINCE I HAD CLEANED ALL OF THE PULLEYS PRIOR TO BELT REINSTALLATION. WHEN THE BELT DRESSING WAS SPRAYED ON THE TENSIONER PULLEY THE SOUND DISAPPEARED FOR A FEW SECONDS, THEN RETURNED. BELT DRESSING HAD SMALL OR NO EFFECT WHEN SPRAYED AT OTHER LOCATIONS ALONG THE SERPENTINE BELT.
Jun 26, 2005
1997 DODGE GRAND CARAVAN CAR SERPENTINE BELT WAS MAKING NOISE. WAS TOLD IT WAS WORN AND NEEDED TO BE REPLACED. REPLACED SERPENTINE BELT. DROVE CAR IN HEAVY RAIN, SERPENTINE BELT FELL OFF. TOWED CAR TO DEALER REPLACED BELT AND SENT ME ON MY WAY. SAME DAY DROVE CAR IN HEAVY RAIN, SERPENTINE BELT FELL OFF. TOWED CAR TO DEALER. DEALER CHECKED WITH CHRYSLER ON FIXES. INSTALLED A CLIP. THIS WAS SUPPOSE TO SOLVE MY PROBLEMS. NO HEAVY RAIN FOR A WHILE. THEN, DROVE MY CAR IN HEAVY RAIN, SERPENTINE BELT FELL OFF AGAIN. TOWED CAR TO DEALER. WAS TOLD THEY WERE GOING TO REPLACE THE TENSIONER AND THAT WAS PRETTY MUCH ALL THEY COULD DO. THEY SUGGESTED THAT I DON'T DRIVE THE CAR INTO PUDDLES. WE ALL KNOW THAT THIS IS IMPOSSIBLE. STATED TO THE DEALER, THAT I DROVE THROUGH PUDDLES WITH NO PROBLEMS BEFORE THEY REPLACED THE SERPENTINE BELT. I'VE ONLY HAD THIS PROBLEM SINCE IT WAS REPLACED. THEY DID NOT HAVE A ANSWER FOR ME, AGAIN THEY SAID "YOU SHOULDN'T BE DRIVING IN PUDDLES". I ASKED IF I CANNOT DRIVE IN PUDDLES WHAT AM I SUPPOSED TO DO. THEY SAID TURN AROUND AND FIND A DIFFERENT ROUTE. I FIND THIS HARD TO BELIEVE. WHAT IF I'M ON A HIGHWAY? SHOULD I TURN AROUND? I'VE DONE SOME SEARCHING ON THE WEB AND HAVE FOUND THAT I AM NOT THE ONLY PERSON WHO OWNS A CARAVAN THAT IS HAVING THIS PROBLEM. *LA
Oct 30, 2003
I HAVE HAD THE BELT TENSIONER REPLACED 3 TIMES SINCE I OWEND THE VEHICLE BECAUSE OF WARPPING.THE THIRD TIME I WROTE TO CUSTOMER SERVICE THAY TOLD US THAT THE PART HAS MEET DODGES WARRENTY REQUIREMENTS.THAY WAS SORRY BUT NOTHING THAY COULD DO.I THANK THE IS A SERIOUS SAFTEY PROBLEM BECAUSE WHEN THE BELT COMES OFF YOU LOSE YOUR POWER STEERING.WHICH COULD CAUSE A ACCIDENT. PLUS THE WIPPERS COME ON BY THEM SELF OR WHEN YOU PUT ON THE TURNLIGHT ON.THIS HAS BE GOING ON SINCE THE VEHICLE HAS BEEN NEW.
Jan 21, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS
3 complaints
VEHICLE IS BEING RECALLED FOR A CLOCK SPRING FAILURE. HOWEVER, PARTS ARE CURRENTLY NOT AVAILABLE. *AK THE CRUISE WAS INOPERATIVE, THE AIR BAG LIGHT AND BRAKE LIGHT STAYED ON. RECALL#02V293000 AND RECALL#96V215000. *SC *JB
Jun 04, 2004
WHILE DRIVING AT 65 MPH, THE CONSUMER NOTICED THAT THE AIR BAG LIGHT CAME ON. THE CONSUMER ATTEMPTED TO SLOW THE VEHICLE, BUT DISCOVERED THE BRAKES WERE NOT WORKING PROPERLY. AFTER DEPRESSING THE BRAKES, IT TOOK THE VEHICLE OVER 100 YARDS TO STOP. *AK THE BRAKE MASTER CYLINDER WAS REPLACED, BUT THE PROBLEM CONTINUED. *JB
Feb 19, 2004
PREMATURE WEAR OF REAR BRAKE SHOES, NEEDED REPLACEMENT. ALSO, CLOCK SPRING FAILED WHICH CAUSED HORN TO BE INOPERATIVE.*AK *JB
Mar 06, 2003
POWER TRAIN,UNKNOWN OR OTHER
3 complaints
WHILE TRAVELING UP THE INTERSTATE EXPERIENCED SUDDEN TRANSMISION SLIPPAGE,AND ENGINE CHECK LIGHT CAME ON.AFTER MANUEVERING TO THE SHOULDER OF THE ROAD I CHECKED THE TRANSMISION FLUID LEVEL WHICH WAS GOOD AND ALSO CHECKED THE DIAGNOSTIC TROUBLE CODE(MIL CODE 45).TRIED TO START OFF AND THE TRANSISSION SLIPPED VERY BAD BUT FINALLY STAYED IN SECOND GEAR ALLOWING ME TO RETURN HOME.I UNDERSTAND THAT THIS IS NOT AN ISOLATED ISSUE,THERE HAVE BEEN MANY DODGE CARAVAN OWNERS WHO HAVE EXPERIENCED SIMILAR TRANSMISSION PROBLEMS. I AM CURRENTLY TRYING TO SEE IF THIS IS A CURRENT RECALL ISSUE OR IF THERE ARE ANY PARTICULAR STEPS THAT I COULD TAKE TO TRY TO HELP IT BECOME A RECALL ISSUE. *AK
Jun 17, 2000
UNSPECIFIED.
Sep 13, 1998
AUTOMATIC TRANSMISSION SHIFTING PROBLEMS.
Sep 13, 1998
SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ALL OF THE BRAKE FLUID DRAINED FROM THE BRAKE LINES AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Oct 09, 2014
WHILE DRIVING RUSTED BRAKELINE RUPTURED AND LOST FLUID. *TR
Nov 28, 2012
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
I PURCHASED MY 1997 DODGE GRAND CARAVAN FROM A PRIVATE PARTY IN 2009, AND SHORTLY AFTER THE GAUGE CLUSTER STOPPED FUNCTIONING WHILE I WAS DRIVING. CHECK ENGINE AND ABS LIGHTS CAME ON WHICH ON CHECKING WITH MY MECHANIC SAID MY ABS SYSTEM IS NON-FUNCTIONAL AS IS ALL OTHER INSTRUMENT RELATED READINGS. A SHORT TIME LATER, THE PANEL CAME BACK ON AND WORKED FOR AWHILE THAN SHUT OFF AGAIN. SOMEONE SAID HIT THE PANEL FACE AND THE GAUGES SHOULD COME BACK ON. I DID AND IT DID. FOR AWHILE. OVER TIME THE GAUGE FAILURE INTERVAL GREW SHORTER AND SHORTER, AND HITTING THE PANEL FINALLY FAILED TO RETURN THE USE OF THE GAUGES. TO REPLACE THIS GAUGE CLUSTER IS AN $800.00 PLUS REPAIR IN A SHOP WITH A REBUILD PANEL COSTING OVER $200.00 BY ITSELF. I DON'T WANT TO KNOW WHAT A DEALER WILL CHARGE. UPON FURTHER INVESTIGATION, I HAVE LEARNED THE GAUGE FAILURE CULPRIT IS COLD SOLDER JOINTS ON THE BACK SIDE OF THE CIRCUIT BOARD OF THE GAUGE CLUSTER AND IS AN ALL TOO COMMON PROBLEM WITH THIS CLASS OF VEHICLE. THIS DEFICIENCY CAN EASILY BE AVOIDED BY BETTER QUALITY CONTROL FROM THE MANUFACTURER. *TR
Jul 21, 2014
ELECTRICAL CONNECTION, CLOCKSPRING, FOR THE AIR BAG FAILED. AIRBAG, HORN, AND CRUISE CONTROL INOP.
Feb 10, 2002
ENGINE
2 complaints
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE CURRENT MILEAGE WAS 114,000.
Jun 16, 2014
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE HIT A SMALL POTHOLE AND THE CONTACT LOST POWER STEERING. ALSO, THE VEHICLE OVERHEATED AND THE ALTERNATOR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE FAILURE BUT DECIDED TO REPLACED THE SERPENTINE BELT AS A SAFETY PRECAUTION. THE FAILURE RECURRED SEVERAL TIMES MOSTLY WHEN IT RAINED OR HIT A POTHOLE. THE CONTACT STATED THAT THE SERPENTINE BELT CAME OFF SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 143,000.
Sep 06, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
THE VEHICLE'S ABS AND CHECK ENGINE LIGHT HAVE BEEN GOING ON AND OFF FOR ABOUT 6 MONTHS. WE HAD A MECHANIC LOOK INTO IT AND REPLACED A RELAY OR SWITCH THAT BELONGED TO THE BLOWER MOTORS (FANS BY RADIATOR). THE LIGHTS SEEMED TO GO AWAY UNTIL A COUPLE OF WEEKS AGO, THE ABS LIGHT RETURNED AND THE BRAKES ACT AS THOUGH THEY ARE GOING TO GIVE OUT AT ANY TIME. THEY HAVE TO BE DEPRESSED FOR QUITE A LENGTH OF TIME BEFORE THE VEHICLE COMES TO A COMPLETE STOP. THERE IS ALSO A WEIRD SOUND OF AIR OR AS IF AIR WHERE COMING OUT WHEN THE BRAKES GET DEPRESSED. I HAVE HAD TO ADD FLUID ONCE OR TWICE A WEEK AND HAVE BEEN TOLD BY A MECHANIC BUDDY THAT THERE IS VERY GOOD CHANCE ITS THE BRAKE BOOSTER DUE TO THE SOUND OF AIR. I WENT ONLINE AND NOTICED THERE WERE RECALLS FOR THIS IN A COUPLE OF GRAND CARAVANS BUT MY VIN # DOESN'T FALL INTO THE SUGGESTED VIN RANGE. *NM
Dec 15, 2005
ENGINE STARTED TO HAVE A LOUD SQUEEKING SOUND ON START-UP & SQUEEK CONTINUED AFTER BUT NOT AS LOUD. BRAKES NOTED TO HAVE A LONGER BRAKING TIME WHEN TRAVELLING AT 50 MPH. *AK
Aug 31, 2001
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
2 complaints
CRUISE CONTROL IN-OP. CLOCKSPRING WAS BAD. *AK
Aug 10, 2001
CRUISE CONTROL IN-OP. CLOCKSPRING WAS BAD. *AK
Aug 10, 2001
SUSPENSION,POWER TRAIN
2 complaints
THERE IS A GRINDING NOISE ON THE RIGHT SIDE OF THE VEHICLES WHEN YOU ARE DRIVING IN TOWN AND ON THE HIGHWAY. DODGE FIXED THE VEHICLE ONCE AND HAD TO REPLACE THE DIFFERENTIAL ASSY. THEY SAID IT WAS AN INTERNAL PROBLEM AND DID REPAIRS ON THE REAR AXLE, ASSY. AND BEARING, TRANSMISSION AND OTHER MAJOR PARTS. *AK
Jul 17, 2000
DEFECTIVE TRANSMISSION, CAUSING DIFFICULTY IN REVERSE POSITION AND SURGEING WHILE DRIVING. ALSO VIBRATION AND THE VEHICLE PULLS TO THE RIGHT BADLY WHICH MAY CAUSE AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM, BUT IS GOING TO REPLACE THE TIRES. MICHELIN STATED THAT IT NOT THE TIRES, BUT THE VEHICLE ITSELF. *AK PLEASE PROVIDE FURTHER INFORMATION.
Jan 06, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
TRANSMISSION WILL NOT SHIFT OUT OF SECOND GEAR UNDER LOAD CONDITIONS GOING UPHILL. WHEN WEATHER IS HOT, THE DRIVETRAIN AND ENGINE OVERHEAT, CAN NOT MAINTAIN SPEED WHILE ATTEMPTING TO MAINTIN SPEED OF GREATER THAN 45 GOING UPHILL. WHEN PULLING OUT ONTO A HIGHWAY GOING UPHILL WITH THE SPEED LIMIT 45 OR MORE, YOU CAN NOT ACCELERATE TO THE SPEED WITHOUT THE ENGINE RACING AT OVER 6,000 RPM AND THE TRANSMISSION WILL NOT SHIFT OUT OF SECOND GEAR WHILE IT IS IN A LOAD SITUATION. DAIMLERCHRYSLER HAS STATING IN WRITING THAT IT IS A DESIGN FUALT ISSUE AND THEY HAVE NO INTENTIONS OF RESOLVING THE BAD DESIGN. THIS CONDITION HAS CAUSE NUMEROUS CLOSE CALLS CONCERNING ACCIDENTS. *AK
Feb 13, 2000
ENGINE SLIPPAGE JAN. 1999. TO DEALER WHO DIAGNOSED AND CONCLUDED NEEDED TRANSMISSION FLUID. TRANSMISSION REBUILT AUG. 1999. OCT. 1999, CAR OVERHEATED, TOWED. HEADGASKET REPLACEMENT WITH ENGINE REBUILT. TOTAL COST - $4,000.00
Oct 30, 1999
VISIBILITY,SEATS
2 complaints
WINDSHIELD WIPER COMES ON WHEN THE SWITCH IS OFF.
Aug 02, 1997
MIDDLE RIGHT BUCKET SEAT LIFT HANDLE IS TOO SMALL AND THE SPRING IS TOO HEAVY FOR AN ADULT TO OPERATE.
Aug 02, 1997
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
MY VAN WAS PARKED OUT SIDE LUCKYS ON MITALDA NEAR W MAUDE AVENUE IN SUNNYVALE CA 94086 I WAS USING THE WATER REFILLING STATION AND STARTED TO SMELL SMOKE WHEN I TURNED AROUND I IMIDEATLLY NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS ON FIRE. NOT HAVING A FIRE EXTINGUISHER I TOOK THE BOTTLE OF WATER I HAD IN MY HANDS AND STARTED TO THROW WATER ON IT UNTIL THE FLAMES WENT OUT. WHAT IN THE HELL WOULD MAKE THAT HAPPEN? IS MY VAN UP FOR RECALL? I JUST PURCHASED THE VAN JUST A WEEK AGO. IT HAS BEEN A NIGHT MARE FOR ME NOT TO MENTION EXTREMELY COSTLY REPLACING EVERYTHING'S THAT'S BEEN GOING OUT. THE A/C CLUSTER THE DASH CLUSTER THE POWER WINDOW MOTOR. THE REAR VENT MOTOR. COUNTLESS BULBS AND FUSES.
Jul 22, 2020
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
CAR SUDDENLY LOST POWER WHILE DRIVING ON THE FREEWAY AT 60MPH; ENGINE REMAINED ON. I PULLED OVER, TURNED OFF THE CAR, AND IT STARTED BACK UP AGAIN AND DROVE FINE FOR ABOUT 2 MILES. 'SERVICE ENGINE SOON' LIGHT CAME ON. WHEN IT LOST POWER AGAIN, I SLOWED AND THEN TRIED TO REACCELERATE, AND IT DROVE FINE FOR ABOUT 5 MILES, ENOUGH TO GET ME OFF THE FREEWAY AND TO A SAFE LOCATION. I CHECKED THE OIL AND TRANSMISSION LEVELS, WHICH WERE OK, AND THERE WAS NOTHING LEAKING UNDER THE CAR. WENT TO AN APPOINTMENT, AND CAME BACK TO THE CAR, WHICH STARTED UP AND DROVE OK FOR ABOUT A HALF MILE, THEN IT SHUT DOWN COMPLETELY AT A TRAFFIC LIGHT. THIS TIME IT WOULDN'T START BACK UP AGAIN, SO I PUSHED IT ONTO A SIDE STREET, WHERE IT STARTED UP FINE AND DROVE TO THE NEAREST GAS/REPAIR STATION. NOW, THE VAN WON'T START AGAIN. VAN WAS PROCEEDING STRAIGHT IN ALL SITUATIONS.
Nov 26, 2019
STEERING,SERVICE BRAKES
1 complaint
PART 2 I'VE READ ON HERE THAT GATES HAS A BELT/PULLEY FIX FOR THIS PROBLEM. IF THEY HAVE ONE, CHRYSLER CAN MAKE ONE. THIS IS A DANGEROUS PROBLEM THAT CAN HAPPEN ANY TIME TO MANY DODGE VANS, IT RESULTS IN OTHER DAMAGES, SUDDEN LOSS OF POWER STEERING CONTROL, POSSIBLE INJURY EVEN DEATH TO MANY PEOPLE AT ONE TIME. MANY OTHER VEHICLES HAVE SERPENTINE BELTS WITHOUT THIS PROBLEM SO IT CAN BE FIXED. IT'S A REPEATED DESIGN FLAW & SHOULD BE CORRECTED IMMEDIATELY. A NTSB RULE GOES SOMETHING LIKE THIS "A COMPANY IS RESPONSIBLE FOR ANY FORESEEABLE PROBLEMS IN THEIR PRODUCT" THE SAME GOES FOR THE BRAKE LINES CORRODING ENOUGH FOR FAILURE TO OCCUR IN JUST A FEW YEARS, THIS IS ALSO UNACCEPTABLE. THIS IS A $29,850 VEHICLE NOT A $2,000 1967 VOLKSWAGEN BEETLE, MY BEETLE HAS THE ORIGINAL BREAK LINES. AND IN GOOD SHAPE. ALL BREAK LINES ARE TO BE STAINLESS STEEL TO RESIST RUST AND CORROSION. THIS IS PURELY LACK OF QUALITY IN MATERIALS USED TO MAKE THESE LINES AND THE COMPANY ALSO SHOULD BE MADE TO CORRECT THE PROBLEM BY WARNING ALL OWNERS ABOUT THE PROBLEM AND REPLACING ALL DEFECTABLE LINES WITH GOOD QUALITY LINES.
Jul 21, 2015
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING AT 62 MPH, THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER AND THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Jul 09, 2015
SERVICE BRAKES, ELECTRIC
1 complaint
WHILE DRIVING OUR 97 DODGE GRAND CARAVAN LE TO DROP OFF A VISITOR, HALFWAY THROUGH THE TRIP, I HAD TO STOP AT A LIGHT AND ALL OF A SUDDEN THE BRAKE PEDAL JUST WENT ALL THE WAY TO FIREWALL. SINCE CARAVAN HAS A FOOT BRAKE, I MANAGED TO DRIVE VEHICLE WITH HAZARD LIGHTS ON USING THE FOOT BRAKE. THERE WAS A SMELL OF BRAKE FLUID THAT INSTANT SO I FIGURED A LEAK HAD OCCURRED SOMEWHERE. AFTER GETTING HOME, I CHECKED AREA WHERE LEAK WAS COMING FROM AND SAW IT ON THE STAINLESS STEEL BRAID CONNECTION UNDERNEATH DRIVER SEAT NEAR THE ABS MODULE. *TR
Jun 04, 2011
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. WHENEVER THE CONTACT SHIFTS, THE VEHICLE MAKES AN UNFAMILIAR NOISE. WHEN THE VEHICLE IS PARKED, IT OPERATES NORMALLY. THE TRANSMISSION STALLS AND WILL START BACK UP, BUT IT IS UNRELIABLE. THE VEHICLE WOULD REV AND HAVE TO BE RESTARTED IN ORDER FOR THE REVVING TO STOP. IF THERE IS A POWER FLUCTUATION, THE REAR WIPERS WILL TURN ON AND OFF AT RANDOM. THE HIGH BEAMS ON THE HEADLIGHTS DO NOT WORK, BUT THE FAILURE WAS REPAIRED. THE PARKING LIGHT ON THE FRONT DRIVER'S SIDE FAILED. HE REPLACED THE BULB, BUT IT STILL DOES NOT WORK. THE CONTACT STATED THAT HE IS CONSTANTLY REPLACING THE LOW BEAM LIGHTS. THE SERPENTINE BELT SLIPS OFF; HOWEVER, IT HAS BEEN REPAIRED. THE CHECK ENGINE LIGHT FLASHES ON AND OFF AND THERE IS A BURNING ELECTRICAL SMELL COMING FROM THE VEHICLE. THE FRONT STRUT ASSEMBLY IS RUSTING AND ROTTING. THE ROCKER PANEL ON THE DRIVER'S SIDE IS RUSTED COMPLETELY. THE CURRENT MILEAGE WAS 186,000 AND FAILURE MILEAGE WAS 149,766. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB
Aug 07, 2008
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
TL*THE CONTACT'S SPOUSE OWNS A 1997 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND AIR BAG LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CONTACT RECEIVED A RECALL NOTICE FOR THE CLOCK SPRING, BUT HE DID NOT HAVE THE VEHICLE SERVICED BECAUSE THE DODGE DEALER STATED THAT THERE WAS NO NEED TO SERVICE THE VEHICLE SINCE THE AIR BAG LIGHT WAS NOT ILLUMINATED AT THE TIME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 80,000.
May 13, 2008
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE RPMS DROPPED TO ZERO, THE VEHICLE JERKED, AND THE ENGINE STALLED COMPLETELY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, AND WAS ABLE TO RESTART THE VEHICLE AFTER 10 MINUTES. THE VEHICLE HAS NOT BEEN TAKEN IN FOR INSPECTION. THE CONSUMER STATED SEVERAL ATTEMPTS HAVE BEEN MADE TO FIX THE VEHICLE. THE OIL PAN WAS LEAKING OIL. THE VALVE COVER GASKETS WERE REPLACED. THE TRANSMISSION WAS HEAVILY DAMAGED AND HAD TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED. THE FRONT END OF THE VEHICLE PULLED TO THE LEFT. UPDATED 08/15/06. *JB
Jul 21, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
THE BATTERY LIGHT CAME ON IN MY 1997 GRAND CARAVAN AND A COUPLE OF MINUTES LATER THE ABS LIGHT CAME ON. WHEN I GOT TO WORK I CUT THE CAR OFF AND TRIED TO RESTART IT. IT DID START BUT THE CUT OFF. THEN IT WOULD NOT START AT ALL. NO DASH LIGHTS ANYTHING. I WAITED ABOUT 3 HOURS AND TRIED TO START IT AGAIN AND NOTHING HAPPENED. WHEN THE TOW TRUCK CAME AND THE DRIVER GOT IN AND TRIED TO START IT, AGAIN IT WAS TOTALLY DEAD. HE LEFT THE KEY IN THE ON POSITION WHILE WE TALKED AND THEN ABOUT A MINUTE LATER THE DASH LIGHT CAME ON AND HE STARTED IT. THE DEALER COULD NOT FIND ANYTHING WRONG WITH IT. THIS HAPPENED ONCE BEFORE ABOUT A YEAR AGO. ON THE WAY TO WORK ALL THE LIGHTS CAME ON IN THE DASH AND I PULLED OVER AND CUT THE CAR OFF. AFTER ABOUT 10 MINUTES I TRIED IT AGAIN AND IT STARTED WITH NO PROBLEM. I AM CONCERNED THAT IT IS A PROBLEM WITH THE COMPUTER. HAVE YOU HEARD OF THIS PROBLEM BEFORE? *NM
Jul 11, 2006
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
1. WIPERS TURNS ON AUTOMATICALLY - USUALLY WHEN A TURN SIGNAL IS ON. 2. SERVICE ENGINE LIGHT TURNS ON FREQUENTLY WITH P1698 CODE AND NO OTHER PENDING CODE. PRESENT INTERVAL AT AN AVERAGE OF A WEEK. DEALER CANNOT FIND THE ROOT OF THE PROBLEM. FOUND OUT THIS INCIDENT IS VERY COMMON AS DISCUSSED IN SEVERAL CHATROOMS. INCIDENT USUALLY STARTS WITH ABS LIGHT ON THEN INSTRUMENT CLUSTER DIES, FOLLOWED BY AIRBAG LIGHT THEN THE SERVICE ENGINE LIGHT. AT INCIDENT, POWER DOOR LOCKS DOES NOT WORK. AT INCIDENT, SOMETIMES ABS AND AIRBAG LIGHT WILL TURN OFF AFTER S SHORT DRIVE THEN THE INSTRUMENT PANEL WILL WORK. 3.REAR INTERIOR LIGHTS REMAIN LIT EVEN WHEN DASH SWITCH IS OFF AND NO DOOR AJAR. SOMETIMES A SINGLE INTERIOR LIGHT TURNS ON WHEN STARTING ENGINE AND REMAIN LIT. *JB
Apr 23, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
I PURCHASED THE 1997 GRAND CARAVAN IN JANUARY 1998 AT THE MARLOW HEIGHTS DEALERSHIP IN MARLOW HEIGHTS, MARYLAND. THE FIRST TIME I STARTED EXPERIENCING ISSUE WITH THE VEHICLE WAS 5/1999 AT 24,006 MILES VEHICLE HAD LITTLE POWER WHEN ACCELERATING, TRANSMISSION NOT ENGAGING, TRANSMISSION HAD TO BE RECONDITIONED. IN 12/1999, THERE WAS TRANSMISSION FLUID LEAKING INSIDE OF THE VEHICLE ON THE DRIVER'S SIDE CAUSING A VERY STRONG NASTY ODOR. CARPET HAD TO BE REPLACED. THIS CAUSED A HAZARDOUS CONDITION TO MY FAMILY ESPECIALLY MY KIDS HAVING TO BREATH IN THIS FLUID. 3 /2000 SAME FLUID LEAKED AGAIN IN AUTO BECAUSE OF DEFECTIVE HEATING COIL. THEN AGAIN IN 8/2001 THE LEAK HAPPENED AGAIN. THIS TIME I CONTACTED DAIMLER CHRYSLER IN NORTH CAROLINA AND COMPLAINED DAIMLER CHRYSLER AGREED TO REPAIR THE VEHICLE UNDER WHAT THEY CALLED ONE CONSUMER REPAIR PER CUSTOMER PER VEHICLE. IN 11/2001, THE CHECK ENGINE LIGHT CAME ON 3 TIMES. AT THIS POINT, THE VEHICLE WAS ALSO DUE FOR EMISSIONS TESTING AND DID NOT PASS THE TEST BECAUSE OF A CYLINDER MISFIRE CODE. ONCE I WAS ABLE TO OBTAIN THE FUNDS FOR REPAIR, IN 5/2004 @ 118,668 MILES, I DECIDED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP FOR THE REPAIRS. I WAS TOLD THAT I NEEDED TO HAVE THE SPARK PLUGS REPLACED AND THAT WOULD SOLVE THE ISSUE. SO I PAID $114.24 TO REPLACE THE 6 .SPARK PLUGS, PROBLEM NOT SOLVED I ENDED UP PAYING $3,758.82 IN 7/2005 TO REPLACE CYLINDER HEADS, TIMING BELT, AND WATER PUMP . THIS WAS THE SECOND TIME I HAD THE TIMING BELT REPLACED. RECENTLY, IN 3/2006, OIL LIGHT CAME ON. HAD TO REPLACE BOTH VC GASKETS, CAM PLUGS, BOTH FT CAM SEALS AND REAR CAM SEALS AND TIMING BELT ONCE AGAIN FOR THIRD TIME. THIS COST TO ME WAS $2,677.50. NOW THE OIL LIGHT IS BACK ON AGAIN. *NM
Mar 19, 2006
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
DT: 1997 DODGE GRAND CARAVAN. VEHICLE WAS MANUFACTURED IN 1996. THE ABS LIGHT CAME ON AND WILL NOT GO OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO FIXED THE MASTER CYLINDER BECAUSE THE LIGHT TO AIRBAGS STAYED ON. THE INSTRUMENTAL PANEL LIGHTS BLINKED OFF AND ON OCCASIONALLY. WHEN SEEING THE LIGHTS ON THE DASHBOARD THE CONSUMER COULD LOOK AT THIS AS A WARNING, BECAUSE I COULD NOT SEE HOW FAST SHE WAS GOING OR HOW MUCH GAS THERE WAS IN THE GAS TANK. THIS HAS BEEN A PROBLEM FOR ABOUT A YEAR. THERE WERE NO ACCIDENTS. I THE CONSUMER TOOK VEHICLE TO DEALERSHIP IN 2003, AND THEY CHANGED THE CLOCK SPRING. ALSO, THE DEALER SAID THERE WAS NOTHING ELSE THEY COULD DO. FIRST, THE ABS LIGHT WOULD COME ON AND GO OFF, NOW ALL THE LIGHTS CAME ON, BUT NOTHING WAS WORKING ON DASHBOARD. *AK
Oct 19, 2005
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
DT: DT: THE CONSUMER PURCHASED THE VEHICLE FROM AN INDIVIDUAL. THE VEHICLE CAUGHT ON FIRE AND WAS DEEMED TOTALED. AFTER THE ACCIDENT THE CONSUMER LEARNED OF TWO RECALLS ON THE VEHICLE, ONE FOR THE FUEL RAIL AND ONE FOR THE AIR BAGS. THE AIR BAG DID NOT DEPLOY DURING THE ACCIDENT. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THERE WAS CONFLICTING INFORMATION ON THE LETTER SENT TO CONSUMER. THIS HAPPENED ON JANUARY 17, 2005 . *AK *NM
Jul 28, 2005
SUSPENSION,SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,POWER TRAIN,VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
THE 1997 DODGE GRAND CARAVAN FRONT AND REAR BRAKE PADS AND ROTORS WEAR OUT NEARLY EVERY MONTH. THE VEHICLE BEGINS TO SWAY WHILE DRIVING 55MPH ON FREEWAY OR WHEN CHANGING LANES. THE EMERGENCY BRAKE LIGHT IS ON DUE TO A LEAKAGE IN THE BRAKES. THE EGR VALVE KEEPS GOING OUT AND THE SERVICE ENGINE LIGHT IS ON.
Jul 14, 2005
AIR BAGS,SEATS
1 complaint
DODGE CARAVAN 97 MODEL VIN#[XXX]. STAT FARM INSURANCE # [XXX]. THE ABOVE DODGE CARAVAN WAS HIT FROM BEHIND BY A SCHOOL BUS ON TUE. 16TH NOV 04 ON ROUTE 516 OLD BRIDGE, NJ 08857. THE VEHICLE WAS PUSHED TO THE UTILITY POLE. *AK THE AIR BAGS FAILED TO WORK. THE DRIVER SEAT AND PASSENGER SEAT COLLAPSED BACKWARD INSTEAD OF PROTECTING US FROM NECK AND BODY INJURY. THE VEHICLE IS WITH STATEFARM INSURANCE. THEY MAY REMOVE IT FROM ITS TEMPORARY STORAGE IN COUPLE OF DAYS. YOU MAY CONTACT THEM OR THE OLD BRIDGE POLICE IN CASE YOU WANT TO INSPECT THE FAILED SAFETY SYSTEMS. UPDATED 08/03/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 19, 2004
TIRES,EQUIPMENT
1 complaint
I OWN 8 MX4 MICHELIN TIRES I ROTATE AND USE 4 IN THE WINTER AND FOUR IN THE SUMMER. WHILE DRIVING AT 70 MPH I EXPERIENCED A CATASTROPHIC BLOW-OUT ON MY FRONT PASSENGER SIDE TIRE IM A PROFESSIONAL DRIVER AND HAVE LOGGED OVER 1.5 MILLION MILES IN COMMERCIAL AND PERSONAL VEHICLES AND I UTILIZE THE SMITH SYSTEM .THE ROAD WAS CLEAR WITH LITTLE TRAFFIC AND NO ROAD HAZARDS PRESENT. TWO WEEKS LATER ON THE HIGHWAY AT 55 MPH. ANOTHER MASSIVE BLOW-OUT LEFT REAR BOTH TIMES LARGE HOLES IN THE SIDEWALLS ONE TIER MANUFACTURED IN 2000 THE OTHER IN 1999 MILES ON BOTH TIRES 17K TIERS INSPECTED AND CONFIRMED BLOWOUT ORIGINATED FROM THE INSIDE .SIMILAR OCCURRENCES HAVE BEEN REPORTED. MY REMAINING SIX TIRES HAVE BEEN INSPECTED FOR SIDE WALL DAMAGE OR UNUSUAL WEAR AND NONE FOUND VEHICLE HAS BEEN SERVICED AND NO DEFECTS FOUND.*AK
Nov 17, 2004
VISIBILITY,STRUCTURE
1 complaint
MY 1997 DODGE GRAND CARAVAN HAS BEEN A HEADACHE SINCE I GOT IT. RIGHT AFTER I GOT IT I HAD TO PAY $600 TO GET MY DASHBOARD FIXED BECAUSE ALL MY GAUGES QUIT COMPLETELY. NOW MY WINDSHIELD WIPERS WILL GO OFF BY THEMSELVES EVEN WHEN THEY ARE OFF. THIS HAPPENS WHEN I HIT THE BRAKES OR UNLOCK THE DOORS OR OPEN THE DRIVER SIDE DOOR. MY CHECK ENGINE LIGHT STAYS ON ALL THE TIME. WE HAVE IT PUT ON A TESTER AND THEY CANT FIND WHY ITS ON. THE REAR END RATTLES PRETTY BAD ALSO AND SOMETIMES THERE IS NO PICK UP AND GO.*AK
Jun 22, 2004
STEERING,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
RECALL PROBLEMS WITH EXHAUST AND AIR BAGS. *MR THERE WAS NO BACK UP LIGHTS, HORN, OR CLOCKSPRING. *SC
Jun 02, 2004
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
REPORTED PROBLEM TO DODGE CORP. SEVERAL YEARS AGO ABOUT WIPERS COMING ON BY THEMSELVES. WAS ADVISED THAT SINCE NO RECALL, NO REMEDY. ON THIS ISSUE, MY RESEARCH SHOWS THAT THERE HAVE BEEN ENOUGH COMPLAINTS AND THIS ISSUE SHOULD BE HANDLED BY A RECALL. SECONDLY, AND MOST RECENTLY. BOTH DRIVER AND PASSENGER WINDOWS FAILED. DODGE REPRESENTS THAT TIME/MILEAGE PRECLUDES REPAIR AT THEIR COST. REAR WING VENT WINDOW QUIT WORKING APPROX. A WEEK AGO (MAR. 2004). VEHICLE SEEMS TO BE FALLING APART ELECTRONICALLY. MILEAGE/WARRANTY SHOULD NOT BE AN ISSUE. DEFECTS ARE DEFECTS. RECALL REQUESTED. *JB *NM
Apr 12, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
THE TRANSMISSION DOES NOT SHIFT GEARS IF THE AIR CONDITIONER IS ON. THE AIR CONDITIONER TURNED ALL THE WAY UP WILL BLOW OUT AIR AS IF IT WAS ON MID WAY. THE WIND SHIELD WIPERS COME ON WHEN THE TURN SIGNAL IS ACTIVATED, WHICH CAUSES ME TO BUY BLADES MORE OFTEN. THE BRAKES SEEM TO LOCK UP WHEN THE GROUND IS WET. YOU CAN HEAR METAL HITTING TOGETHER, AND THE CAR CONTINUES TO ROLL. MY SISTER-IN-LAW, AND ONE OF MY DAYCARE MOMS HAD THE SAME PROBLEM, BUT THEY WERE NOT AS LUCKY AS I WAS IT CAUSED THEM TO REAR END ANOTHER VEHICLE.
Jan 15, 2004
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AT LOW SPEEDS, THE VAN LUNGED FORWARD. THE ACTUAL CAUSE WAS UNDETERMINED, BUT THE DEALER STATED THE ENGINE'S FRONT CYLINDER MALFUNCTIONED. *AK THIS CONDITION WAS CONSIDERED A DEFECT PER MECHANIC(S). THIS PROBLEM EXISTED IN THIS MAKE/MODEL FOR SOME TIME AND HAD MANY COMPLAINTS AND REPAIRS. THERE WAS NO HELP GIVEN BY THE DEALER. *SCC *JB
Nov 12, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
THE FRONT BRAKES WERE WORN, AIR BAG LIGHT ILLUMINATED, TENSIONER ASSEMBLY FAILED, HORN WAS INOPERABLE, AND THE WATER PUMP LEAKED. AS CORRECTIONS, ALL DEFECTIVE COMPONETS WERE REPLACED. *PH *JB
Jul 11, 2003
INTERIOR LIGHTING
1 complaint
THE DASH LIGHTS FAILED MAKING IT DIFFICULT TO SEE THE INSTRUMENT PANEL. *AK *NLM
Mar 04, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
CAR HAD SERIOUS DAMAGE WHOSES SOURCE CANNOT BE DETERMINED BY DEALER AND MANUFACTURE WILL NOT INVESTIGATE.
Dec 26, 2002
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
THE POWER STEERING/POWER BRAKES HAVE BEEN LOCKING/FAILING INTERMITTENTLY FOR THE PAST YEAR. TOOK THE CAR TO THE SHOP IN JULY OF 2001 AND WAS TOLD THE STEERING WHEEL PROBLEM WAS DUE TO HUMIDITY AND LOOSE BELTS AND THE WEATHER WOULD IMPROVE THE PERFORMANCE. NOTICED THAT WHEN THE STEERING LOCKED, I WAS DRIVING THE CAR BETWEEN 5 AND 10 MILES PER HOUR. ALSO, WHEN STEERING WHEEL LOCKED, POWER BRAKES WOULD FAIL. HAD TO LITERALLY STAND ON BRAKE PEDAL OR TURN OFF CAR IGNITION TO STOP CAR. THREW CAR IN PARK AND TURNED THE IGNITION IMMEDIATELY TO REGAIN STEERING AND BRAKES. HAD NO STEERING CAPABILITY AT ALL. THIS PROBLEM HAS HAPPENED ABOUT ONCE EVERY 2 MONTHS BUT SEEMS TO BE GETTING MORE FREQUENT WITH 3 FAILURES IN THE PAST 2 MONTHS. TOOK CAR INTO DEALER ON 6/24/02 AND THEY WORKED ON IT FOR A COUPLE OF DAYS BEFORE DECIDING THE PROBLEM WAS SOME PART OF THE STEERING COLUMN. THEY COULD REPLICATE THE PROBLEM WITH THE STEERING BUT NOT WITH THE BRAKES. THEY REPLACED SOME COMPONENT OF THE POWER STEERING AND RELEASED THE CAR 6/26/02. PICKED UP THE CAR ON 6/27/02. THE NEXT DAY, 6/28/02, BOTH STEERING LOCKED AND BRAKES FAILED. WILL HAVE CAR TOWED TO SHOP TODAY. BOTH SON AND HUSBAND HAVE ALSO EXPERIENCED THIS PROBLEM WHILE DRIVING. SON NEARLY HIT A TREE WHEN STEERING LOCKED. SAID "CHECK OIL LIGHT " CAME ON DASH. SAID THE ONLY WAY HE COULD STOP THE CAR WAS THE TURN THE IGNITION OFF WHILE IN DRIVE. WE HAD NOTICED THE PROBLEM MORE WHEN MAKING A TURN. HUSBAND SAID THE PROBLEM HAPPENED TO HIM THIS PAST FRIDAY (6/28/02) AND HE WASN'T TURNING AT ALL. WE DO NOT SEE "CHECK ENGINE" LIGHT FLASHING ON WHEN THIS PROBLEM OCCURS. WE ARE ALL SCARED TO DRIVE THE CAR BECAUSE WE ARE AFRAID IT WILL STALL OR THE STEERING WHEEL AND POWER BRAKES WILL FAIL TO WORK AT HIGH SPEED.*AK
Jul 01, 2002
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING CLOCK SPRING BECAME INOPERABLE, FORCING AIR BAG TO DISENGAGE, AND HORN TO BECOME INOPERABLE ALONG WITH CRUISE CONTROL. ALSO WINDSHIELD WIPERS WHEN USED AT HIGH SPEED COMPLETELY SHUTDOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Jan 29, 2002
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
THE WINDSHIELD WIPERS TURN ON WHEN NOT SELECTED, AND IS VERY DISTRACTING, AND HAS ALMOST RESULTED IN SEVERAL ACCIDENTS. SOME OF MY FRIENDS WHICH ALSO OWN CARAVAN/VOYAGER HAVE HAS THE SAME PROBLEM AND HAVE HAD THE SWITCH REPLACED NUMEROUS TIMES TO NO AVAIL. I THINK DODGE NEEDS TO REDISGN THE SWITCH, AND RECALL ALL THE EFFECTED VEHICLES AND HAVE IT CORRECTED IMMEDIATELY. ALSO AS FAR AS THE FRONT BRAKES, I HAVE HAD THE FRONT BRAKE SHOES REPLACED AT LEAST 7 TIMES IN THE TIME I HAVE OWNED THE CAR. I HAVEN'T REPLACED THAT MANY BRAKES TOGETHER ON ALL THE OTHER CARS I HAVE OWNED. I THINK THE FRONT DISC BRAKES ARE UNDERSIZED AND CANNOT MEET THE WEIGHT OF THE VAN. DODGE ALSO NEEDS TO REDISN THE FRONT BRAKE SYS AND MAKE MODIFICATIONS TO THE AFFECTED VEHICLES.*AK
Jan 26, 2002
VISIBILITY,AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
THE AIRBAG WARNING LIGHT ON THE DASH HAS BEEN ACTIVATED. THE HORN AND SPEED CONTROL ARE ALSO INOPERABLE WHICH OCCURRED ABOUT THE SAME TIME THE AIRBAG LIGHT WENT ON. ALSO, THE WINDSHIELD WIPERS ACTIVATE OCCASIONALLY EVEN THOUGH THE SWITCH IS IN THE OFF POSITION. THE OUTSIDE MIRRORS ALSO MOVE WHEN THE AUTOMATIC DOOR LOCKS ARE ACTIVATED. IT IS MY UNDERSTANDING THAT THE AIR BAG, HORN AND SPEED CONTROL PROBLEMS ARE CURRENTLY BEING INVESTIGATED BY NHTSA. A FAULTY CLOCKSPRING ASSEMBLY IS THE POSSIBLE CULPRIT.*AK
Dec 03, 2001
POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
WHILE TRAVELING NOTICED AIR BAG INDIACTOR LIGHT WAS ON INTERMITTENTLY SOON AFTER, RADIO CAME ON AND BEEN REPLACED. ALSO, SPEEDODOMETER GAVE WRONG READING. DEALER HAS BEEN CONTACTED, AND REPLACED BATTERY. HAS BEEN REPLACE 6 TIMES. DEALER COULD NOT DUPLICATE PROBLEM. *AK
Oct 15, 2001
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE IN DRIVEWAY VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED TO 30-40 MPH IN A SHORT DISTANCE WITH FOOT STILL ON BRAKE, CAUSING VEHICLE TO CRASH INTO A TREE. PRIOR TO INCIDENT CONSUMER SMELLED WIRES BURNING. *AK
Aug 02, 2001
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
WHILE PUMPING FUEL INTO VEHICLE SLIDING DOOR HAS CAME BACK AND BROKE FUEL COVER DOOR,KNOCKING HANDLE OUT OF TANK, AND OUT OF CONSUMER'S HAND. SOME OF THE FUEL SPILLED ONTO CONSUMER. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST. PROVIDE ANY FURTHER INFORMATION. *AK
Jun 26, 2001
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL,SEATS,ELECTRICAL SYSTEM
1 complaint
WHILE STOPPING ANOTHER VEHICLE HIT CONSUMER FROM BEHIND, CAUSING CONSUMER TO RUN INTO VEHICLE IN FRONT. THEN, CONSUMER RAN INTO A FENCE. PASSENGER'S SIDE AIR BAG DEPLOYED, BUT DRIVER'S SIDE AIR BAG DID NOT DEPLOY.*AK DRIVER'S SIDE SEAT BELT CAME LOOSE AND HUNG DRIVER BY LEFT ARM. DRIVER'S SEAT BROKE, FELL BACK, AND HIT CHILD IN CAR SEAT IN THE HEAD, THE MIDDLE SEAT WHERE TWO TODDLERS WERE, ALSO BROKE AND FLIPPED BACKWARD, CONSUMER WAS INJURED, ALSO STATED HORN AND CRUISE CONTROL DID NOT WORK, POSSIBLE CLOCKSPRING FAILURE. *SLC
May 15, 2001
STEERING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
STEERING WHEEL DOES NOT LOCK WHEN MOTOR IS SHUT OFF AND IN PARK. ON SEVERAL OCCASIONS, WHEN TRYING TO START THE ENGINE, I TURN THE KEY AND NOTHING HAPPENS. THE LIGHTS AND RADIO DO NOT WORK. EVENTUALLY, IT WILL START AND THE CLOCK HAS RESET TO 12:00 AND RADIO POWER IS OFF. THIS HAS HAPPENED ON AT LEAST 10 OCCASIONS. PLEASE LET ME KNOW IF YOU NEED MORE DETAILS. THANK YOU! *AK
Mar 26, 2001
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Nov 27, 2000
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIR BAG LIGHT IS ILLUMINATING ON THE DASH. ALSO, THE HORN IS INOPERABLE AND CRUISE CONTROL FAILED TO WORK, DUE TO A MALFUNCTION IN A CLOCK SPRING IN THE INSTRUMENT PANEL. CONSUMER HAS YET TO CONTACT THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Oct 24, 2000
POWER TRAIN,EQUIPMENT
1 complaint
TRANSMISSION IS LOCKED UP. VEHICLE WOULD NOT EVEN ROLL WHEN PLACED INTO NEUTRAL. VEHICLE TOWED TO DEALER. SERVICE DEPARTMENT STATED THE TRANSMISSION DIFFERENTIAL CAME APART CAUSING THE TRANY TO BECOME LOCKED UP. TRANSMISSION WOULDN'T MOVE IN ANY GEAR AND IT WOULD MAKE A GRINDING NOISE WHEN THE VEHICLE WAS STARTED UP AN PUT INTO A GEAR. REPLACED THE TRANSMISSION AND FLUSHED THE COOLER. SERVICE DEPARTMENT STATED WITH A 3 SPEED TRANSMISSION THERE IS NO TRANSMISSION COMPUTER TO RUN DIAGNOSTICS ON IT - THIS WAS A MECHANICAL FAILURE. COST TO REPLACE TRANSMISSION WITH A FACTORY REMANUFACTURED TRANSMISSION $1600.54. AIR CONDITIONING UNIT FAILED. SERVICE DEPARTMENT STATED THE EVAPORATOR HAD CORRODED AND COST TO REPLACE APPROX. $740.00. HAVE NOT REPLACED THE EVAPORATOR YET (GOING INTO COOLER WEATHER).
Oct 15, 2000
PARKING BRAKE,VISIBILITY
1 complaint
EMERGENCY BRAKE UNEXPECTEDLY RELEASES / WINDSHIELD WIPERS UNEXPECTEDLY CYCLE ONCE
Dec 05, 1999
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
FUEL PUMP BROKE WHILE IN MOTION. HAD NO CONTROL OF VEHICLE. ALSO, BELT TENSIONER BROKE WHILE DRIVING APPROXIMATELY 40MPH/COMPUTER CHIP HAD FAILED & THIS CAUSED THE VEHICLE TO STOP FUNCTIONING AT 65MPH, AND BATTERY WENT DEAD & CAN NOT BE RECHARGED. *AK
Aug 16, 1999
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
BRAKES FAILED @ 35 MPH; REGAINED BRAKES THEREAFTER; EMERGENCY BRAKE STUCK (DEALER CLAIMS NOTHING WRONG).
Jan 01, 1999
STRUCTURE,INTERIOR LIGHTING
1 complaint
AUTOMATIC DOOR LOCKS AND INTERIOR LIGHT SYSTEM FAIL WHEN BRAKES ARE APPLIED WHEN IN EXCESS OF 40 MPH.
Sep 03, 1998
STEERING,SERVICE BRAKES, HYDRAULIC,SEAT BELTS,STRUCTURE,EQUIPMENT
1 complaint
NUMEROUS TIMES OVER THE LAST (3) OR (4) MONTHS THE HARNESS ON THE INTEGRATED CHILD SEAT BECAME SO TIGHT AROUND CHILD THAT OWNER HAD TO USE THE AUXILIARY RELEASE. *AK AIR CONDITIONER HAS GIVEN CONSUMER PROBLEMS ON 4 DIFFERENT OCCASIONS. ABS LIGHT ILLUMINATED, BRAKES WERE NOISY AND WERE REPLACED. POWER LOCK FAILURE. POWER STEERING PROBLEM, CONSUMER DID NOT SPECIFY. *SLC
Aug 25, 1997
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
FUEL TANK: FUEL TANK LEAKS WHEN IT IS FULL, IT DOES NOT LEAK WHEN IT IS NOT COMPLETELY FULL. CHECK ENGINE LIGHT COMES ON AND STAYS. DEALER HAS REPLACED FUEL PUMP ON GAS TANK, AND THE THEY ALSO REPLACED THE FUEL INJECTOR PUMP ON THE ENGINE . THE PROBLEM IS STILL THERE.THE ARE GOING TO REPLACE THE ENTIRE TANK ASSEMBLY. *AK
Jul 25, 1997
Frequently Asked Questions
How many problems does the 1997 DODGE Grand Caravan have?
The 1997 DODGE Grand Caravan currently has 666 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1997 DODGE Grand Caravan?
The most common problems reported for the 1997 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1997 DODGE Grand Caravan problem data come from?
All problem and complaint data for the 1997 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Grand Caravan
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