514
Complaints Reported

Complaints by Component

POWER TRAIN
59 complaints
4 YEAR OLD CHILD IN CAR RAN TO GET KEYS DIDN'T KNOW WAS IN SWITCH. CHILD TURNED KEY ON DID NOT START. BUMPED SHIFTER RAN OVER BANK IN TO HIGHWAY OVER ANOTHER BANK. CHILD WAS VERY LUCKY HAD MASHED THUMB. CAR WAS NOT FIXABLE. OWNER MANUAL STATES YOU MOST APPLY BRAKE BEFORE PUTTING IN GEAR. THIS NEEDS FIX BEFORE MORE HAPPEN THIS IS VERY DANGEROUS. *TR
Sep 07, 2010
Crash: 1
VEHICLE ENGINE WAS RUNNING AND TRANSMISSION WAS IN PARK, WHEN IT SUDDENLY CHANGED TO REVERSE, KNOCKING DOWN AND RUNNING OVER THE DRIVER. *TR
Jan 31, 2009
MY 10 YEAR OLD DAUGHTER ACCIDENTALLY KNOCKED THE SHIFTING LEVER OUT OF PARK WITH OUT HER FOOT ON THE BRAKE. THE VAN WENT IN TO NEUTRAL AND CAME DOWN OUR DRIVE WAY AND HIT A SNOWBANK COMING CLOSE TO A FOOT FROM HITTING MY HOME. THE DOOR HIT MY HUSBAND'S TRUCK AND CRUSHED THE DRIVERS SIDE DOOR ON THE VAN INTO THE FENDER. THE LIFT GATE ON THE BACK CAVED IN. LUCKILY MY DAUGHTER WAS ABLE TO GET OUT FROM BETWEEN THE DOOR AND THE VAN BEFORE IT ROLLED. IT NEVER SHOULD HAVE SHIFTED WITH OUT THE BRAKE BEING PRESSED. *TR
Apr 04, 2008
Crash: 1
FIRST THE CAR WOULD DIE OUT AT ANY GIVEN TIME. WOULD BE DRIVING AROUND WITH CHILDREN AND WIFE ON FREEWAY OR BUSY STREET AND ALL POWER WOULD JUST GO OUT. WHEN THE VEHICLE WOULD TURN OFF THE ODOMETER WOULD SAY NO BUS AND CHECKED ENGINE LIGHT WOULD COME ON. TOOK DODGE DURAGO TO LOCAL DEALER SHIP TO GET CHECKED OUT AND THEY COULDN'T FIND THE PROBLEM WOULDN'T SHOW UP ON THERE COMPUTERS. ITS CONSEQUENCES COULD BE THAT A LADY OR ELDER PERSON COULD BE DRIVING A DODGE DURANGO AND THIS HAPPENS TO THEM WELL YOU LOSE ALL POWER OF THE VEHICLE AND POWER STEERING AND BRAKES. WHAT IF THEY CANT CONTROL THIS THEY COULD GET INTO A WRECK AND DIE OR HURT OTHER PEOPLE.WHEN THIS HAPPEND TO MY WIFE SHE WAS ON THE FREEWAY WITH MY 2 CHILDREN IN THE CAR.I HAVE READ MULTIPLE FORUMS WITH THIS SAME COMPLAINT WITH THE 99 DODGE DURANGO AND DODGE ACTS LIKE NOTHING IS WRONG I GUESS ITS GOING TO TAKE A MAJOR LAWSUIT FOR THEM TO OPEN THERE EYES. (3)WELL I PURCHASED A REBUILT POWER CONTROL MODULE (PCM)OR(ECM)AND FIXED THE PROBLEM RIGHT AWAY.YOU JUST GOT TO FIND A BUISNESS TO REBUILD IT FOR YOU AND THEN HAVE IT FLASHED.IT IS SOMETHING THAT IS VERY EASILY TO BE REPLACED AND COULD SAVE A BUNCH OF LIVES.THANK YOU
Jul 16, 2007
1999 DODGE DURANGO SHUTS OFF WHILE DRIVING. CANNOT DUPLICATE PROBLEM AT DEALERSHIP, REPLACED NON-DEFECTIVE PARTS, NOW ABOUT TO REPLACE THE PCM TO SEE IF THAT IS THE PROBLEM. BECAUSE OF THIS DEFECT IN THIS CAR, I HAVE ALMOST BEEN HIT BY A SEMI AS WELL AS ANOTHER CAR BECAUSE IT STOPS IN MID-TRAFFIC AND CAUSES NEAR-MISSES. I HAVE SPENT QUITE A BIT OF TIME ONLINE AND SEE THAT NUMEROUS PEOPLE HAVE HAD THE SAME EXACT ISSUE AND DODGE HAS DONE NOTHING TO RECALL. I AM LOOKING INTO STARTING A CLASS ACTION LAWSUIT AGAINST DODGE HERE OUT OF DENVER. MY LIFE IS TOO IMPORTANT, AND AS MANY COMPLAINTS AS THERE HAVE BEEN, THIS SHOULD HAVE BEEN TAKEN CARE OF A LONG TIME AGO! THE CAR SEEMS TO STALL WHEN IT IS HOT OUT, I JUST REPLACED THE CRANKSHAFT SENSOR...DON'T BOTHER...IT DIDN'T WORK! LAST BREAK DOWN WAS YESTERDAY. CALLED DODGE AND THEY CAN'T HELP ME UNLESS THEY HAVE DODGE PEOPLE DIAGNOSE THE PROBLEM...PROBLEM IS YOU CAN'T DUPLICATE IT IN THE SHOP!*AK
Mar 21, 2007
+ 54 more complaints for this component
ENGINE AND ENGINE COOLING
58 complaints
AFTER HITTING APPROXIMATELY 3 INCHES OF SNOW/SLUSH IN THE ROAD THE SERPENTINE BELT SLID OFF CAUSING LOSS OF POWER STEERING. DRIVER WAS ABLE TO AVOID ACCIDENT AND PULL TO SIDE OF ROAD. THIS IS THE 5TH SUCH INCIDENT SINCE THE VEHICLE WAS NEW. *TR
Jan 11, 2011
THE SERPENTINE BELT FELL OF DURING WET ROAD CONDITIONS. I DRIVE A 3.3L DODGE GRAND CARAVAN. I HAD NO IDEA HOW POPULAR THIS PROBLEM IS. CHRYSLER COULD FIX IT WITH A TENSIONER WITH A SIDEWALL OR A RIBBED TENSIONER. *TR
Mar 04, 2009
SERPENTINE BELT FALLS OFF TENSIONER REPEATEDLY AND HAVE REPLACED SEVERAL TENSIONER PULLEYS AND SERPENTINE BELTS WITHOUT ANY REMEDY TO THE PROBLEM. *TR
Mar 09, 2008
DRIVING HOME IN ICE STORM OUR 1999 DODGE CARAVAN LOST POWER STEERING, LIGHTS DIMMED, OVERHEATED. APPARENTLY THIS IS A RECURRING PROBLEM WITH THE CARAVANS AND THE SERPENTINE BELT AND TENSIONER. *TR
Feb 22, 2008
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH IN THE RAIN, THE SERPENTINE BELT DETACHES. THE MECHANIC REPLACED THE BELT EIGHT TIMES; HOWEVER, THE FAILURE RECURRED ON JANUARY 25, 2008. THE MECHANIC ADVISED THAT THE DEALER SHOULD PERFORM A DIAGNOSTIC. THE DEALER REPLACED THE PULLEY BRACKET, THE BOLTS, AND THE SERPENTINE BELT ACCORDING TO THE MANUFACTURER'S TECHNICAL SERVICE BULLETIN. THE FAILURE RECURRED ON JANUARY 27, 2008. THE CURRENT MILEAGE IS 160,669 AND FAILURE MILEAGE WAS 605. UPDATED 02/14/08. *LJ UPDATED
Jan 29, 2008
+ 53 more complaints for this component
AIR BAGS
55 complaints
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH AND MAKING A TURN, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Oct 23, 2018
CONSUMER COMPLAINT CONCERNING RECALL. THE VEHICLES CLOCKSPRING FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER PAID CASH FOR THE REPAIR AND REQUEST REIMBURSEMENT. *TS *NM
Oct 30, 2006
DT*: THE CONTACT STATED THE MANUFACTURER DENIED REIMBURSEMENT FOR RECALL # 04V480000 REGARDING AIRBAGS. THE RECALL NOTICE WAS SENT, THEN THE HORN FAILED TO OPERATE 2 DAYS LATER. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC DETERMINED THAT THE AIR BAG, THE HORN, AND THE CRUISE CONTROL HAD ALL FAILED. THE CLOCKSPRING ASSEMBLY WAS REPLACED, WHICH CORRECTED THE PROBLEM. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS. FIRST, THE CONTACT WAS TOLD THE REASON FOR DENIAL OF REIMBURSEMENT WAS BECAUSE THE VEHICLE WAS NOT UNDER THE SAME OWNERSHIP ANYMORE. THE SECOND TIME, THE GIVEN REASON FOR DENIAL WAS THAT THE RECALL NOTICE WAS SENT OUT IN 2004, BUT THE RECALL REPAIR WORK WAS PERFORMED IN 2006. THE THIRD AND FINAL TIME, THE REASON FOR DENIAL WAS THAT THE CONTACT HAD TAKEN THE VEHICLE TO A PRIVATE REPAIR SHOP TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THE REASON THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP AS OPPOSED TO A DEALER, WAS THAT THE AIR BAG LIGHT NEVER ILLUMINATED. UPDATED 11/14/06. *JB
Sep 29, 2006
1999 CARAVAN AIR BAGS DEPLOYED WHEN THE CONSUMER WAS REAR ENDED. *TS THE AIR BAGS SHOULD ONLY HAVE DEPLOYED DURING A FRONTAL COLLISION, HOWEVER THE MANUFACTURER WROTE THE CONSUMER EXPLAINING, THAT BASED ON THEIR INSPECTION, IT WAS REVEALED THE VEHICLE HAD SEVERE DAMAGE TO THE UNDERCARRIAGE THAT WOULD CAUSE THE AIR BAG TO DEPLOY. *JB
Feb 14, 2006
Crash: 1
MY 1999 DODGE GRAND CARAVAN WARNING LIGHT CAME FOR THE AIRBAG. I ALSO LOST THE CRUISE CONTROL AND THE HORN. THIS ALL HAPPENED ON 11/4/05. I STARTED UP THE CAR AND THEN ALL THE WARNING LIGHTS CAME ON. I CONTACTED THE LOCAL DODGE DEALER BECAUSE THIS ALSO HAPPENED TO MY FRIENDS DODGE. THE DEALER STATED THIS HAPPENS A LOT ON THIS MODEL AND THE REPAIR IS AROUND 150 DOLLARS. I WAS WONDERING IF YOU HAD A RECALL OR RECEIVED ANY OTHER COMPLAINT ON THIS MATTER. THANK YOU IN ADVANCED. *JB
Nov 14, 2005
+ 50 more complaints for this component
SUSPENSION
49 complaints
DRIVER STRUT TOWER GAVE AWAY DO TO RUST. I NEED HELP PAYING FOR THE VAN TO GET FIXED. THIS IS THE ONLY CAR I HAVE FOR MY FAMILY AND WE CAN NOT AFFORD AN OTHER CAR RIGHT NOW. PLEAS LET ME KNOW WHAT I CAN DO ABOUT THIS.
Dec 03, 2015
DRIVER SIDE FRONT STRUT MOUNT DANGEROUSLY RUSTED, COULD CAUSE FATEL ACCIDENT. *TR
Jul 30, 2013
STRUT BROKE ,STARTED TO RUB ON TIRE ,MADE IT TO REPAIR SHOP ONLY TO BE TOLD THAT THE STRUT HOUSING IS ALL RUSTED OUT. *TR
Apr 08, 2013
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 2/13/2013 FAILED. *KB
Jan 18, 2013
I HAVE 1999 DODGE GRAND CARAVAN AND NOTICED RUST BUBBLES AT THE TOP OF THE STRUT TOWER MOUNTS WITH A ROUTINE INSPECTION. THE DRIVER'S SIDE IS SIGNIFICANTLY WORSE THAN THE PASSENGER SIDE. I KNOCKED ON THE AREA WITH MY HAND AND ABOUT HALF OF THE STRUT TOWER METAL SUPPORT FELL APART! THE STRUT SUPPORT IS NOW JUST BEING HELD IN PLACE WITH ONE NUT AND MINIMAL METAL. I WENT ONLINE AND NOTICED THAT THIS IS A COMMON PROBLEM WITH CHRYSLER MINIVANS AND THAT CHRYSLER HAVE BEEN AWARE OF THE PROBLEM FOR YEARS AND HAD ISSUED A TECHNICAL SALES BULLETIN BACK IN 2002 ON THIS STRUT TOWER RUST PROBLEM. THIS SHOULD BE A WARRANTY ISSUE AND CHRYSLER SHOULD HAVE ISSUED A RECALL YEARS AGO. CONSIDERING THAT THESE MINIVANS ARE USED PRIMARILY AS A FAMILY TRANSPORT VEHICLE, THIS RUST PROBLEM IS VERY DANGEROUS AND THERE SHOULD BE A RECALLED ASAP! THIS IS THE FIRST I HAVE EVER SEEN ANYTHING LIKE THIS AND HAVE OWNED NUMEROUS VEHICLES INCLUDING AN OLDER CAR DRIVING IN THE SAME ENVIRONMENT. *TR
Oct 10, 2010
+ 44 more complaints for this component
SERVICE BRAKES, HYDRAULIC
49 complaints
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THAT IT DROPPED TO THE FLOOR BOARD; HOWEVER, THE CONTACT WAS ABLE TO STOP THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THE BRAKE LINE FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Sep 27, 2011
1999 AWD ABS GRAND CARAVAN, PERSONAL USE ONLY , NO TOWING, MILD NJ WINTER CONDITIONS. CAR PARKED FOR THREE DAYS AFTER EXTENDED TRIP (2,880 MILES OVER 3WEEKS)AT HIGHWAY SPEEDS WITH NO PROBLEMS.ON SECOND LEG OF K-TURN WHILE ATTEMPTING TO REPOSITION CAR IN DRIVEWAY (SPEED LESS THAN 5MILES/ HR) BRAKE PEDAL SUDDENLY DEPRRESSED ALL THE WAY TO THE FLOOR. INSPECTING BELOW THE VAN SHOWED BRAKE FLUID LEAK FROM A RUPTURED REAR BRAKE LINE CLOSE TO BRAIDED FLEX LINE CLOSE TO ABS MODULE. ALL STEEL LINES FOUND TO BE EXTENSIVELY CORRODED /RUSTED UP TO AND INVOLVING FIXTURES AT ATTACHMENT TO INNER BRAKE HOSES AT THE REAR, UP TO THE MASTER CYLINDER AND THE FRONT WHEEL LINES AT THE ATTACHMENT TO FRONT HOSES. DODGE DEALERSHIP (AUTOLAND) TOTALLY HANDS-OFF IN TRYING TO ADDRESS THIS GLARING SAFETY ISSUE - "NO RECALLS, NO MECHANISMS TO REPORT THIS ISSUE TO CHRYSLER", MORE INFURIATING IS THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR THESE DEFECTIVE PARTS, THEY HAVE ALL BEEN DISCONTINUED....RIGHT AT THE TIME THAT MOST OF THESE CARS WILL BE NEEDING THE BRAKING PLUMBING CHANGED!!! MEANWHILE THERE ALL THESE TICKING TIME BOMBS OF CARAVANS OUT THERE WITH TENUOUS BRAKING ABILITY ONCE THESE DEFECTIVE LINES RUPTURE. PLEASE RECALL THESE BEFORE SOMEONE DIES, BEFORE SOMEBODY'S FAMILY CRIES!!! I SHUDDER TO THINK THIS COULD HAVE OCCURRED DURING MY LONG ROAD TRIP. *TR
Sep 07, 2011
AS MY FRIEND WHO BORROWED MY VEHICLE APPROACHED AN INTERSECTION IN ANN ARBOR, MICHIGAN, THE BRAKES COMPLETELY FAILED, CAUSING HER TO COLLIDE INTO A VEHICLE WHICH CONSEQUENTLY HIT ANOTHER VEHICLE. THE POLICE REPORT CORRECTLY INDICATES NO OPERATOR FAULT, BUT RATHER A FAULTY BRAKE LINE WHICH BURST, LEAVING A POOL OF BRAKE FLUID ON THE GROUND AT THE SCENE OF THE ACCIDENT. MOST VEHICLES HAVE A BRAKING SYSTEM THAT MAKES IT IMPOSSIBLE FOR BOTH FRONT AND REAR BRAKES TO FAIL SIMULTANEOUSLY. UNFORTUNATELY THE 1999 DODGE GRAND CARAVAN DOES NOT HAVE SUCH A SYSTEM. ALL BRAKES WERE LOST, MY VEHICLE COLLIDED WITH ANOTHER VEHICLE (WHICH WAS TOTALED AND RESULTED IN AN INJURED DRIVER) WHICH SUBSEQUENTLY HIT THE VEHICLE IN FRONT OF IT. THE BRAKES THEMSELVES WERE INSPECTED WEEKS PRIOR TO THE ACCIDENT BUT THE BRAKE LINE RUSTED AND CREATED THE INCIDENT.
Mar 28, 2011
Crash: 1
Injuries: 1
LOSS OF BRAKES DUE TO REAR BRAKE LINE RUSTING OUT NEAR ABS CONTROL AT THE STAINLESS STEEL LINE CONNECTIONS.. *TR
Jul 03, 2010
TOTAL BRAKE FAILURE ON 1999 DODGE GRAND CARAVAN. REAR BRAKE LINE RUPTURED WERE SOLID LINE MEETS BRAIDED LINE UNDER DRIVER SIDE OF CAR AND NEAR ANTI LOCK BRAKE MODULE. LOSS OF BRAKING FORCED ME TO DRIVE VEHICLE ONTO SOMEONE'S LAWN TO AVOID A REAR END IMPACT OF A CAR MAKING A LEFT TURN ON A SINGLE LANE ROAD. EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. FAILURE WAS ABRUPT WITH NO PRIOR VISUAL EVIDENCE OF LEAKING ON MY DRIVEWAY OR IN THE PARKING SPOT OF MY WORKPLACE. RED BRAKE LIGHT CAME ON AFTER IT WAS TOO LATE. REAR BRAKE LINES WERE REPLACED WITH SOLID LINES AT A COST OF $290.00. REPAIR WAS COMPLETED ON 06/21/10. *TR
Jun 22, 2010
+ 44 more complaints for this component
ELECTRICAL SYSTEM
38 complaints
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT PANEL MALFUNCTIONED AND ALL OF THE INSTRUMENT PANEL FUNCTIONS STOPPED WORKING. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES OPERATED INTERMITTENTLY, SUCH AS THE FUEL GAUGE AND THE ODOMETER. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Sep 21, 2017
WHILE DRIVING, THE INSTRUMENT CLUSTER WILL GO BLANK. INSTRUMENTS: GAS GAUGE, TEMPERATURE, AND SPEEDOMETER NEEDLES WILL GO TO ZERO. DIGITAL READOUTS GO BLANK. NORMAL FUNCTION RETURNS USUALLY IN MINUTES AND SOMETIMES FASTER IF I HIT THE DASHBOARD WITH MY HAND. MY RESEARCH INDICATES THIS TO BE A SIGNIFICANT PROBLEM WITH NUMEROUS YEAR MODELS OF DODGE MINIVANS. THIS ISSUE IS DESCRIBED AS A COMPUTER COMMUNICATION PROBLEM CAUSED BY FAULTY CONNECTIONS IN THE INSTRUMENT CLUSTER THAT INTERRUPT THE CONNECTIONS BETWEEN THE THREE ONBOARD COMPUTERS. WHEN THE POWER GOES OUT TO THE DASH, INDICATING A CONNECTION PROBLEM, WILL MY AIRBAGS STILL WORK? THE ERROR CODE FOR THIS MALFUNCTION IS: P1698. *TR
Jul 01, 2014
DRIVING DOWN ROAD AS USUAL AND ALL THE DASH COMPONENTS WENT DOWN I HIT A BUMP AND THEY CAME BACK UP OR IF I SLAP THE TOP OF IT THEY WILL COME BACK ON. I LIKE KNOWING HOW MUCH GAS I HAVE,HOW FAST I'M GOING OR EVEN IF I'M OVERHEATING. AND I DO CARRY A DISABLED PERSON PLUS MY SELF SO WE DEPEND ON THIS EVERYDAY. *TR
Jun 21, 2014
BOTH ORIGINAL KEYS AND SPARES CAN BE REMOVED WHILE THE ENGINE IS RUNNING AND IN ANY GEAR. THE VAN ALSO HAS A FAILURE TO START THAT RESEMBLES A DEAD BATTERY. I REPLACED THE BATTERY AND THE PROBLEM STILL EXISTS AND IS COMPLETELY RELATED TO THE IGNITION SWITCH. *TR
Apr 20, 2014
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE HAD PREVIOUSLY BEEN SERVICED FOR RECALL 04V480000 (AIR BAGS). A MONTH AFTER BEING REPAIRED, THE VEHICLE DISPLAYED THE SAME FAILURE WHICH WAS THAT THE CRUISE CONTROL, WINDOWS, RADIO, WINDSHIELD WIPERS, HORN, LIGHTS, DOOR LOCKS AND RADIO DID NOT FUNCTION ON AN INTERMITTENT BASIS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE CURRENT MILEAGE WAS APPROXIMATELY 178,000.
May 04, 2010
+ 33 more complaints for this component
SEAT BELTS
18 complaints
I WAS TRYING TO INSTALL MY CARSEAT WHEN I NOTICED THAT THE REAR THREE POINT SEATBELTS DON'T FUNCTION PROPERLY. YES, YOU CAN BUCKLE UP AND FEEL SECURE BUT WHEN I TESTED THEM I NOTICED THE DON'T LOCK IN PLACE IF JERKED ON OR WHEN PULLED ALL THE WAY OUT. THAT MAKES THEM USELESS TO ME BECAUSE YOU CAN'T USE THEM TO TIGHTEN DOWN A CARSEAT AND THEY WON'T KEEP YOU FROM GOING OUT THE WINDOW IN AN ACCIDENT. I FIND IT HARD TO BELIEVE THAT SOMEONE WOULD PUT INADEQUATE AND NON-FUNCTIONING SEATBELT IN A FAMILY VEHICLE, BUT I GUESS THAT IS WHAT HAPPENS WHEN YOU LET ROBOTS BUILD YOUR CARS. PLEASE CONTACT ME WITH ANY RECALL INFO OR ADVICE. *TR
May 12, 2008
SEAT BELTS IN MIDDLE ROW NO LONGER LATCH. TONGUE INSERTS BUT DOES NOT CATCH. RIGHT REAR SEAT BELT OFTEN FAILS TO FEED ENOUGH BELT OUT TO PERMIT BUCKLING. *TR
Mar 04, 2008
THE SEAT BELTS IN MY 1999 DODGE GRAND CARAVAN KEEP SEIZING. IT IS VERY DIFFICULT TO BUCKLE THE BELTS AND THEN ONCE THEY ARE BUCKLED IT IS EVEN MORE DIFFICULT TO UNBUCKLE THE BELTS. *JB
Jan 31, 2004
I WOULD LIKE TO COMPLAIN THAT DAIMLER CHRYSLER IS STILL INSTALLING SEATBELTS (GEN3) IN THEIR VEHICLES AND HAS NOT ISSUED A RECALL ON PREVIOUS YEAR MODELS TO REPLACE THE FAULTY SEATBELTS. THIS IS EXTREMELY IMPORTANT TO ENSURE THE SAFETY OF PASSENGERS AS WELL AS DRIVERS OF THESE VEHICLES. I WOULD LIKE TO BE ABLE TO GET FREE REPLACEMENT OF MY BUCKLES OF MY MINIVAN AND SEE THAT THIS SORT OF NONSENSE REGARDING THE SAFETY OF PASSENGERS IN VEHICLES IS STOPPED NOW, BEFORE OTHERS ARE SERIOUSLY INJURED OR KILLED AS A RESULT. THIS SORT OF INFORMATION REGARDING FAULTY BUCKLES IS EXTREMELY DISTURBING AND SOMETHING NEEDS TO BE DONE.*AK
Jan 09, 2004
MY SEAT BELTS KEEP COMING UNLATCHED. I HAVE GENERATION 3 SEAT BELTS. MY DAUGHTER'S CAR SEAT HAS COME UNDONE OVER 5 TIMES IN THE LAST TWO YEARS OF OWNERSHIP OF THIS CAR. MY TWO CLIENTS, WHO ARE SEMI-OVER WEIGHT, WHEN THEY SHIFT THEIR BODIES AROUND, THEIR BELTS COME UNDONE. IT IS BECOMING AN ISSUE WITH MY CLIENTS AND I FEAR THAT ONE DAY I MAY NOT NOTICE THEY ARE UNDONE. THE LAST TIME A SEAT BELT CAME UNDONE WAS YESTERDAY WHILE I WAS DRIVING. BUT IT HAS BEEN HAPPENING OVER THE PAST TWO YEARS, SINCE I HAVE OWNED THIS CAR. *LA
Oct 21, 2003
+ 13 more complaints for this component
STEERING
15 complaints
ON GOING PROBLEM, WITH MYSELF AND PREVIOUS OWNERS. NEVER ADDRESSED BY CHRYSLER AND NO RECALL EVER DONE. WHEN DRIVING ON WET ROADS THE SERPENTINE BELT COMES OFF LEAVING YOU WITH NO POWER STEERING AND LOSS OF CONTROL IF GOING AT NORMAL SPEEDS AND ON A CURVE. IT IS A WELL KNOW PROBLEM AND HAS NOT BEEN ADDRESSED BY CHRYSLER. THEY JUST SAY THERE HAS NEVER BEEN A RECALL AND REFUSE TO FIX THE PROBLEM. THE PROBLEM IS SO PREVALENT THAT GATES HAS MADE A REPLACEMENT PULLEY AND BELT TO FIX IT, BUT IT COSTS ABOUT $120.00 AND CHRYSLER SHOULD PAY FOR THE FIX AND INSTALLATION. WHY HAS THIS NOT BEEN TAKEN CARE OF? *TR
Aug 16, 2013
Crash: 1
THE SERPENTINE BELT ON THE PULLEY SYSTEM CAME OFF ON SEVERAL OCCASIONS, THEN ON 6-8-07 THE BELT NOT ONLY CAME OFF AGAIN, BUT THE P/S WHEEL {NOT SURE IF THAT'S THE CORRECT NAME FOR IT} OR PULLEY METAL BRACKET, BROKE COMPLETELY OFF. SO NOW I CAN'T EVEN REPLACE THE BELT THIS TIME, AS THEIR IS NOTHING THERE FOR THE BELT TO MELD/ADHERE TO. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT OR PROBLEM, MANY CONSUMERS ARE COMPLAINING OF THE SAME TYPES OF PROBLEMS WITH THE BELTS COMING OFF. BEFORE I INVEST ANYMORE MONEY WITH BELTS AND KITS AND SUCH, I NEED TO KNOW IF THERE IS ANY RECALLS REGARDING THE "TENSIONER PULLEY SYSTEM." PLEASE EMAIL ME REGARDING THE ABOVE MENTIONED. THANKS, R.JONAK [email protected]
Jun 10, 2007
Injuries: 1
I HAVE A 1999 DODGE GRAND CARAVAN WITH 57000 AT PRESENT. WHEN WE HAD 47000 MILES ON THE VEHICLE, WE WERE HAVING PROBLEMS WITH THE STEERING. UPON TAKING THE VAN TO THE DEALER WE WERE TOLD WE WOULD NEED TO REPLACE THE RACK AND PINION TO THE TUNE OF $1350.00 DOLLARS WITH OUT ASSISTANCE FROM CHRYSLER. AT PRESENT WE ARE STILL EXPERIENCING PROBLEM SUCH AS THE VAN WONDERS AND HARD TO STEER. IN ADDITION TO THIS PROBLEM ANOTHER PROBLEM IS THE SERPENTINE BELT HAS COME OFF AND HAD TO BE REPLACE 5 TIMES AFTER OR DURING A RAIN STORM SINCE PURCHASING THIS VEHICLE. IT APPEARS A LARGE NUMBER OF PEOPLE ARE EXPERIENCING THESE PROBLEMS, AND ALTHOUGH MY VAN IS A 1999 MODEL I SHOULD NOT BE EXPERIENCING ALL OF THESE PROBLEMS WITH ONLY 57000 MILES, AND CHRYSLER SHOULD CONDUCT A MASSIVE RECALL TO REPAIR AND CORRECT THESE PROBLEMS. *NM
Jan 23, 2007
I HAVE A 1999 DODGE GRAND CARAVAN, AT 48,000 MILES I HAD TO HAVE THE RACK & PINION REPLACED IN THE VEHICLE AT THE COST OF $1300.00 DOLLARS. CHRYSLER WOULD NOT STAND BEHIND THE PRODUCT. I HAVE HEARD OF ANOTHER CASE IN POINT WITH THE SAME PROBLEM. IT IS HARD TO BELIEVE I SHOULD HAVE BEEN RESPONSIBLE FOR REPLACING THIS IN SUCH A SHORT AMOUNT OF MILES SINCE THE VEHICLE IS DRIVEN BY MY WIFE TO AND FROM WORK ONLY ON STREET SURFACE. I THINK THIS SHOULD BE CHECKED TO SEE HOW MANY OTHERS HAVE HAD THE SAME PROBLEM AND REQUIRE CHRYSLER TO ADDRESS THE ISSUE. *JB
Nov 15, 2005
I HAVE A 1999 DODGE GRAND CARAVAN. A BOLT THAT IS IN THE RACK AND PINION STEERING BAR CAME OUT WHILE DRIVING ON THE HIGHWAY. WE STOPPED AT A GAS STATION DRIVING SOUTH ON 95. WHEN WE STARTED DRIVING ON THE HIGHWAY AGAIN, I NOTICED THAT THE STEERING WHEEL WAS NOT IN ITS NORMAL POSITION WHEN DRIVING STRAIGHT DOWN THE ROAD. I WAS DRIVING STRAIGHT, BUT THE STEERING WHEEL, WHICH NORMALLY HAS THE REMOTE CONTROLS DIRECTLY IN FRONT OF THE DRIVER (CONTROLS ARE TO BE AT 3:00 ON THE RIGHT AND 9:00 ON THE LEFT), HAD SHIFTED TO ABOUT ALMOST 6:00 FOR THE RIGHT AND 12:00 FOR THE LEFT. I COULD STILL CONTROL THE VAN, SO I PULLED OFF ON THE NEXT EXIT. THE GARAGE MECHANIC CHECKED AND REALIZED THE BOLT UNDERNEATH HAD COME OFF. HE FOUND ANOTHER BOLT THE SAME SIZE AND PUT IT BACK IN. I ARRIVED AT MY DESTINATION IN FLORIDA THE NEXT DAY AND TOOK THE VAN TO A NTB STORE. THEY CHECKED OUT THE NEW BOLT AND THE ALIGNMENT OF THE VAN AND SAID EVERYTHING LOOKED OKAY. *AK
Jan 11, 2005
+ 10 more complaints for this component
TIRES
13 complaints
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN WITH GOODYEAR ALLEGRA TIRES, LINE SIZE P205 75/R14 DOT PJKC. THE CONTACT STATED THAT THREE OF THE TIRES FAILED BETWEEN 12,000 AND 26,000 MILES. THE CONTACT OBSERVED SEVERAL SMALL CRACKS ON THE TIRES PRIOR TO THE THEM FAILING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE TIRE DISTRIBUTOR PRIOR TO THE FAILURE AND HE WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE TIRES. THE DISTRIBUTOR ALSO ADVISED THAT THE TIRES WERE NO LONGER BEING MANUFACTURED AND THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 129,499 AND THE CURRENT MILEAGE WAS 159,819.
Feb 03, 2011
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE VEHICLE HAS KELLY SPRINGFIELD TIRES, SIZE P21570R15. WHILE DRIVING 70 MPH, THE CONTACT HEARD THE TREAD SEPARATING AND STRIKING THE WHEEL WELL. HE PULLED OVER AND NOTICED THAT THE PASSENGER SIDE REAR TIRE HAD PARTIALLY SEPARATED. HE PLACED THE SPARE TIRE ON THE VEHICLE. THE DRIVER SIDE REAR TIRE ALSO SEPARATED IN THE SAME MANNER. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Aug 20, 2007
I PURCHASED 2 BRAND NEW FURTURA 2000 LTE FROM PEPBOYS DROVE THE CAR MAYBE 5 MILES. THEN SAT IN MY DRIVEWAY FOR THE REST OF THE DAY. THE NEXT MORNING I HAD 2 FRONT FLAT- BOTH TIRES WERE LEAKING FROM THE SIDEWALL MEETS THE TREAT. *JB
Nov 22, 2006
ON DEC 30, 2004 I PURCHASED 4 NEW COOPER TIRES LABELED SIGMA REGENT (SG00721655). ON JUNE 13, 2006 I REPLACED ONE OF THESE TIRES DUE TO TREAD SEPARATION (23,924 MILES). ON OCT 12, 2006 I REPLACED TWO MORE OF THE ORIGINAL FOUR TIRES DUE TO TREAD SEPARATION (28,405 MILES). THAT IS THREE OUT OF FOUR TIRES THAT DEVELOPED TREAD SEPARATION. FORTUNATELY, I NOTICED EACH EVENT BEFORE AN ACCIDENT OCCURRED. NONETHELESS, I THINK YOU NEED TO KNOW ABOUT THE EXCESSIVE TREAD SEPARATION PROBLEMS WE'VE HAD WITH COOPER TIRES. P.S. YOUR FORM DID ALLOW FOR THE ACTUAL TIRE SIZE I PURCHASED. THE TIRES I PURCHASED ARE: 215/65SR15, 9M65. *NM
Oct 13, 2006
TIRE TREAD SEPARATION. *AK (TIRESIZE: P215/65R15)( DOT NUMBER: TIRE SIZE: P215/65R15 )
Jan 02, 2001
+ 8 more complaints for this component
STRUCTURE
13 complaints
THE LEFT FRONT SPRING TOWER RUSTED THROUGH CAUSING THE BODY TO DROP ON THE WHEEL. *TR
Aug 26, 2010
MY 1999 CARAVAN HAS THE LEFT DRIVER'S SIDE SHOCK TOWER RUSTED OUT. THE IS A COMMON FLAW AND A SIGNIFICANT SAFETY ISSUE. THIS SHOULD BE RECALLED BY THE DEALER AND REPAIRED. THEY'VE HAD SO MANY VANS DO THIS, THEY CREATED A REPAIR PART KIT. IF THE SHOCK BREAKS THROUGH WHILE DRIVING, SEVERE INJURIES DUE TO LOSS OF VEHICLE CONTROL WILL LIKELY OCCUR. *TR
Jun 18, 2010
WHILE REPAIRING A FAULTY STRUT IN THE FRONT END I DISCOVERED A RUSTED THROUGH TOWER ON THE DRIVER'S SIDE. THE HOLE IS ABOUT ONE-THIRD THE CIRCUMFERENCE OF THE TOP OF THE TOWER. THE TOP IS ALSO PARTIALLY BENT UPWARDS FROM THE FORCE OF THE STRUT PUSHING UP. IF THIS BREAKS THROUGH THE DRIVER SIDE FRONT SUSPENSION WILL COLLAPSE AND CAUSE AN ACCIDENT. DODGE ISSUED TSB 23-044-02 TO REPAIR THE PROBLEM, THE DEALER I TALKED TO, HERB CHAMBERS IN DANVERS MASS., SAID THE RIGHT WAY TO FIX IT IS TO REMOVE THE MOTOR AND WELD IN A NEW TOWER. THIS IS VERY COSTLY, PROBABLY MORE THAN THE VALUE OF THE VAN. THIS IS A SAFETY ISSUE THAT DODGE SHOULD RECALL AND PAY FOR! *TR
Nov 03, 2009
WE BOUGHT OUR DODGE GRAND CARAVAN NEW IN 1999. TODAY (MAY 13,2009) I WENT TO A LOCAL REPAIR SHOP FOR ROUTINE MAINTENANCE. MECHANIC SHOWED ME THE STRUT MOUNT ON THE DRIVER'S SIDE WAS RUSTING AWAY. ONE-QUARTER TO ONE-THIRD OF THE METAL SUPPORTING THE STRUT MOUNT WAS COMPLETELY RUSTED OUT. IT WAS LARGE ENOUGH THAT YOU COULD HAVE STUCK YOUR HAND THROUGH IT. I THEN TOOK IT TO A LOCAL BODY SHOP THEY THEN CALLED THE LOCAL DODGE DEALERSHIP REGARDING ANY HISTORY OF THIS TYPE OF PROBLEM. DEALERSHIP ACKNOWLEDGED A HISTORY OF THIS TYPE OF PROBLEM AND SAID A "KIT" WAS AVAILABLE TO FIX IT. THE BODY SHOP SAID IF THERE WAS A REPAIR KIT FOR THIS THEN THAT MEANS THAT THIS WAS BY NO MEANS AN ISOLATED PROBLEM. HE ALSO SAID HE WAS SHOCKED THAT THERE HAS BEEN NO RECALL OR INVESTIGATION INTO THIS BECAUSE THIS IS A MAJOR SAFETY ISSUE. *TR
May 13, 2009
MY 99 DODGE GRAND CARAVAN HAS THE STRUT TOWERS RUSTING AWAY,CREAKING AND POPPING NOISES CONTINUE,NO REPAIR DONE YET,CAN'T IMAGINE WHAT IS GOING TO HAPPEN WHEN THEY FAIL TO SUPPORT THE WEIGHT OF THE VEHICLE WHEN IT'S DRIVEN DOWN THE ROAD. *TR
Dec 17, 2008
+ 8 more complaints for this component
SEATS
11 complaints
THA PASSENGER SEAT ADJUSTMENT BAR IS BROKEN AND THE SEAT WILL NOT STAY IN ONE POSITION... NO ONE CAN USE THE SEAT BECAUSE IT MOVES ALL THE TIME. *TR THE DRIVER SEAT HAS THE SAME PROBLEM, BUT IT DOES NOT MOVE, I JUST CAN NOT ADJUST THE SEAT AT ALL.
Aug 19, 2007
MY CAR WAS REAR ENDED BY A LARGE PICKUP ON THE FREEWAY. IMMEDIATELY ON IMPACT THE DRIVER'S SIDE SEAT BACK WENT INTO A RECLINED POSITION. THEREFORE, THE ONLY SAFETY DEVICE OPERATIONAL WAS THE LAP BELT AS THE SHOULDER BELT AND HEAD REST DEPEND ON THE SEAT BACK TO BE OF ANY USE AND THE AIRBAG ONLY DEPLOYS IN A FRONT END CRASH. THIS LED TO MY UPPER BODY BEING JERKED ALL OVER THE FRONT OF THE CAR. DODGE'S RESPONSE IS THAT THE SEAT BACK IS SUPPOSED TO DO THIS IN A REAR END CRASH. I FIND THIS RATHER INCREDIBLE AS THAT LEAVES ONLY THE LAP BELT FUNCTIONAL. *JB
Jul 04, 2006
Crash: 1
Injuries: 1
VEHICLE WAS STOPPED IN TRAFFIC AND STRUCK FROM BEHIND. BOTH FRONT SEAT BACKS BROKE REARWARD INTO A FULLY RECLINED POSITION. THE DRIVERS SEAT STRUCK A 4 YEAR OLD CHILD WHO WAS SEATED IN THE SECOND ROW AND RESTRAINED WITH THE LAP-SHOULDER BELT. THE CHILD SUFFERED HEAD INJURIES.
Feb 14, 2004
Crash: 1
Injuries: 1
ON AUGUST 22 OUR 1999 DODGE GRAND CARAVAN WAS REAR-ENDED. IN THE COLLISION, THE SEAT BACK ON 3 OF THE 4 BUCKET SEATS WAS BROKEN. BECAUSE OF THIS FAILURE, THE HEADREST OFFERED NO PROTECTION AGAINST WHIPLASH.
Aug 28, 2003
Crash: 1
Injuries: 1
DRIVERS SEAT-BACK RECLINING LEVER BROKE AWAY FROM THE SEAT FRAME CAUSING SEAT TO REMAIN IN AN UPRIGHT POSITION.*JB
Apr 15, 2003
+ 6 more complaints for this component
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
11 complaints
WHEN TURNING A CORNER AIR BAG LIGHT WENT ON AND OFF. THEN, HORN WENT OUT, AND CRUISE CONTROL FAILED. RECALL 02V293000 WAS ISSUED FOR 1996 AND 1998, BUT NONE FOR THIS VEHICLE. *AK *SC
Nov 03, 2004
I HAVE A PROBLEM WITH MY 1999 GRAND CARAVAN, THE AIR BAG LIGHT IS ON AND THE HORN WILL NOT BLOW, AND THE CRUISE WON'T WORK. I GOT IN CONTACT WITH CHRYSLER AND THEY TOLD ME THEY DON'T KNOW OF A RECALL. IT IS DANGEROUS TO DRIVE A CAR WITH NO HORN, AND WHAT IF THE AIRBAG COMES OUT AND CAUSE AN ACCIDENT. *AK
Aug 04, 2004
AIRBAG LIGHT CAME ON, HORN DOESN'T WORK, CRUISE CONTROL DOESN'T WORK. TOOK IT TO THE DEALER SAID THAT THERE HAD BEEN SOME RECALLS ON IT BUT NOT ON MY MODEL...DID SOME RESEARCH AND FOUND THAT THIS IS A CONSISTANT PROBLEM ON THE CARAVANS INCLUDING MY MODEL.*AK
Jun 30, 2004
NO EVENTS LEAD TO THE FAILURE, JUST AN IMMEDIATE FAILURE OF MY HORN, CRUISE CONTROL AND AIR BAG SIMULTANEOUSLY. I HAD THE CLOCKSPRING REPLACED.*AK
Jun 11, 2004
WHILE DRIVING/IDLING THE HORN/CRUISE CONTROL FAILED TO WORK. AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Jun 08, 2004
+ 6 more complaints for this component
FUEL SYSTEM, GASOLINE
9 complaints
TWO WEEKS AGO MY 1999 DODGE GRAND CARAVAN DEVELOPED A STRONG SMELL OF GASOLINE INSIDE AND OUT OF THE VEHICLE. IT HAS GOTTEN PROGRESSIVELY STRONGER. IT USUALLY HAPPENS WHEN THE BRAKES ARE APPLIED AND /OR STOPPING SUDDENLY, AND STOPPING /PARKING IN THE GARAGE. *TR
Jan 22, 2014
!999 DODGE GRAND CARAVAN. ONE GAS TANK SUPPORT STRAP FELL OFF DRIVING ON SMOOTH PAVEMENT, 2ND STRAP DISINTEGRATED WITH SLIGHT MANUAL TWIST, GOT IT BACK ONTO DRIVEWAY & SUPPORTED TANK BEFORE REPLACING BOTH. HAVE BOTH PARTS SAME AS REPORTED; FORD PICKUPS RECALL. *KB
Aug 03, 2011
FUEL LEAK ON IMS [INDEPENDENT MOBILITY SYSTEMS, INC] DODGE RAMPVAN. FUEL LINE WAS MODIFIED [EXTENDED] AS PART OF CONVERSION. WRONG TYPE OF HOSE WAS USED. PER DEALER/MECHANIC IMS USED REGULAR CARBURETOR HOSE INSTEAD OF FUEL INJECTION HIGH PRESSURE HOSE. THIS RESULTED IN CRACKS IN LINE AND GAS LEAKAGE. POTENTIAL FOR FIRE, CATASTROPHIC LOSS EXISTED. *JB
Jan 27, 2004
THE FUEL LINE IS LEAKING. VEHICLE WAS TAKEN TO THE DEALER, WHO ATTEMPTED TO FIX THE PROBLEM TWICE ON 6/5/2003 & 6/11/2003, BUT THE PROBLEM STILL EXISTS. *AK
Jul 09, 2003
AFTER INSPECTION OF VEHICLE, CONSUMER WAS INFORMED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED, FUEL WAS LEAKING AT THE RUBBER O-RINGS AND THE FUEL INJECTION RAIL, AS CITED IN RECALL 00V2688, CONSUMER IS UPSET THAT CHRYSLER SAYS THERE IS NOT A RECALL, BUT YET NHTSA STATES THAT THERE IS. *JG
May 02, 2001
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
8 complaints
EVERYTIME I AM GOING DOWNHILL OR STEEP ROADS, I HAVE NO CONTROL OF MY CARS DECELERATION EXCEPT BY USING MY BRAKES. I HAVE NO MANUAL OVERRIDE FOR DOWNSHIFTING OR ENGINE BRAKING. THIS CAUSES MY BRAKES TO OVERHEAT AND FADE. MY CAR IS EQUIPPED WITH AN AUTOSTICK (MANUAL ELECTRONIC SHIFT), WHICH THE CONTROLS FOR ARE ON THE SHIFTER HANDLE ON THE COLUMN. THE WIRE INSIDE THE SHIFTER HANDLE LOSES ITS CONNECTION OR GETS CUT AT THE PIVOT POINT, MAKING IT NON-OPERATIONAL. I'VE CALLED MY LOCAL DEALER FOR THE PARTS NEEDED (AUTOSTICK SHIFTER LEVER) AND THEY SAID, THAT PART HAS BEEN ON BACKORDER NATIONWIDE. I'VE ALSO WENT ONLINE AND TALKED TO A FEW OWNERS OF THE SAME TYPE VEHICLE AND THEY HAD EXACTLY THE SAME SAFETY ISSUE. THERE IS NO WAY TO FIX THE CUT WIRE BECAUSE THE SHIFTER HANDLE IS A SEALED UNIT. *TR
Feb 04, 2010
ON MY 1999 DODGE GRAND CARAVAN AWD 3.8 LITER 4 SPEED AUTOMATIC THE TRANSMISSION WENT INTO LIMP MODE,SPEEDOMETER,ODOMETER QUIT WORKING AND THE GAS GAUGE IS WACKY. HAD THE CODES READ AND THEY CAME BACK AS SPEED SENSOR MALFUNCTION AND TCM NOT COMMUNICATING WITH PCM. I CHANGE THE SPEED SENSORS AND THE TCM AND PAID A DEALER TO DO A "QUICK LEARN PROCEDURE"AND DEALER TELLS ME THAT THE PROCEDURE WON'T WORK BECAUSE ONE OF THE COMPONENTS WON'T COMMUNICATE. THIS PROBLEM OCCURED WHILE TRAVELING THROUGH A CANYON IN UTAH ON HIGHWAY 6 KNOWN AS "ONE OF THE MOST DANGEROUS HIGHWAYS IN UTAH"WHILE MY 4 CHILDREN AND WIFE WERE IN THE VEHICLE.IT HAS STILL NOT BEEN FIXED AND I CAN'T AFFORD TO PAY THE DEALER AND I HAVE NO WARRANTY. I FEEL THAT THIS SHOULD BE A RECALL AS THIS SEEMS TO BE A VERY COMMON PROBLEM. I WOULD BE MORE THAN HAPPY TO FIX MYSELF IF SOMEONE AT CHRYSLER WOULD AT LEAST TELL ME WHAT TO FIX! THIS IS A VERY DANGEROUS SITUATION WITH THE SPEEDO GOING OUT AND THE TRANNY NOT SHIFTING!!! THIS HAPPENED AT NORMAL DRIVING SPEEDS WITHOUT ANY WARNING AND THE SERVICE ENGINE LIGHT DIDN'T COME ON UNTIL AFTER IT WENT INTO LIMP MODE. *NM
Feb 22, 2006
DT: WHILE DRIVING ON I-95 CONSUMER NOTICED THE VEHICLE WAS GOING FAST, SHE TOOK FOOT OFF THE ACCELERATOR AND THE VEHICLE DIDN'T SLOW DOWN, SHE THEN TAPPED THE ACCELERATOR TO TRY AND SLOW THE VEHICLE DOWN THIS ONLY MADE THE VEHICLE ACCELERATE FASTER. CONSUMER THEN GOT INTO THE BREAK DOWN LANE AND PUT BOTH FEET ON THE BRAKES AND THE VEHICLE SLOWED TO 65 MPH. CONSUMER FINALLY TURNED THE IGNITION OFF TO STOP THE VEHICLE. CONSUMER CALLED CONCORD STATE POLICE TO ASSIST. THE CONSUMER HAD THE VEHICLE TOWED, AND THE REPAIR MAN STATED THAT THE THROTTLE CABLE WAS FRAYED AND GOT STUCK IN THE HOUSING, AND COULDN'T COME OUT OF HOUSING. THE CONSUMER ACTUALLY STILL HAS THE CABLE.*AK THROTTLE CABLE REPLACED. *TT
Jun 28, 2005
THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR OWN ITS OWN, WHICH INCREASED SPEED, THE CONSUMER HAD TO PUT THE GEAR INTO NEUTRAL TO STOP THE VEHICLE. *JB
Apr 16, 2003
WHEN ACCELERATING OR LETTING OFF ACCELERATOR PEDAL. THERES SOME JERKING IN VEHICLE. TOOK TO A MECHANIC AND THEY STATED TRANSMISSION NEEDS REBUILDING. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Dec 02, 2002
+ 3 more complaints for this component
EXTERIOR LIGHTING
8 complaints
1999 DODGE GRAND CARAVAN HEADLIGHTS TURN ON AT OFF RANDOMLY. NO ONE SEEMS TO KNOW THE FIX, OR THE CAUSE. *TR
Oct 07, 2008
I HAVE A 1999 DODGE GRAND CARAVAN WITH 70K MILES. OVER THE LAST YEAR OR SO, THE TURN SIGNALS HAVE INTERMITTENTLY FAILED, USUALLY THE LEFT SIGNAL. SOMETIMES THE SIGNALS WON'T WORK WHEN FIRST APPLIED, BUT THEN SUDDENLY START WORKING AGAIN. I FINALLY TRACED THE PROBLEM TO THE "TURN SIGNAL/EMERGENCY FLASHER" MODULE, CHRYSLER PART # 4686190. THE MODULE ITSELF IS FINE, BUT THROUGH ROAD VIBRATION THE MODULE LOSES FULL CONTACT WITH ITS RECEPTACLE. BECAUSE THE MODULE IS PLUGGED INTO A FUSE BLOCK SIDEWAYS, THE PART IS FAIRLY LARGE, AND NOT BALANCED, THE DESIGN CONTRIBUTES TO THE MODULE BREAKING CONTACT WITH ITS RECEPTACLE. I HAVE HEARD OF OTHER CHRYSLER OWNERS EXPERIENCING THE SAME PROBLEM. *TR
Jun 05, 2008
HEADLIGHT LENSES HAVE BECOME CLOUDED AND MAKE IT HARD TO SEE AT NIGHT ON UNLIGHTED ROADS. *JB
Apr 24, 2005
A WHITE FOGGY SUBSTANCE WOULD ACCUMULATE INSIDE THE FRONT HEADLIGHT LENS. THE CONSUMER WAS UNABLE TO SEE THE ROAD. *JB
Oct 14, 2004
HEADLIGHTS HAVE BECOME CLOUDY AND LIGHT TRANSMISSION HAS DIMINISHED GREATLY. LIGHT IS VERY DIM DUE TO THE CLOUDINESS. IF THIS CONTINUES WILL BE UNABLE TO DRIVE AT NIGHT. THIS WAS BROUGHT TO THE ATTENTION OF DODGE SERVICE MANAGER WHO SAID THERE WAS NOTHING HE COULD DO ABOUT IT. *JB
Aug 29, 2004
+ 3 more complaints for this component
STEERING,ENGINE AND ENGINE COOLING
7 complaints
MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD IMAGINE WHEN YOU SUDDENLY DON'T HAVE STEERING ON WET AND/OR ICY ROADS IT BECOMES VERY DANGEROUS, ESPECIALLY IN A FAMILY VAN. EVEN AFTER I GET THE VEHICLE TO THE SIDE OF THE ROAD I HAVE TO GET THE BELT BACK ON. ROAD SIDE REPAIRS ARE NEVER SAFE OR EASY BUT THEY ARE MADE EVEN MORE SO WHEN DONE IN THE RAIN OR IN A BLIZZARD WHEN IT'S 60 BELOW WIND CHILL. THIS NEEDS TO BE ADDRESSED AND FIXED!!!!! *TR
May 28, 2014
SERPENTINE BELT CAME OFF PULLEYS WHILE DRIVING IN HEAVY RAIN. LOST ABILITY TO STEER VAN. HEADED DIRECTLY FOR ANOTHER CAR AND COLLISION NARROWLY AVOIDED. BELT COMING OFF WHEN WET APPEARS TO BE A COMMON PROBLEM WITH THIS SERIES VAN, AND WOULD SEEM TO BE A VERY SERIOUS HAZARD. IT IS BEYOND ME WHY DODGE IS NOT REQUIRED TO RETROFIT A BETTER BELT/PULLEY SYSTEM (WHICH DOES EXIST AND IS ON THE MARKET). *TR
Mar 25, 2011
1999 DODGE GRAND CARAVAN 3.3L. SERPENTINE BELT SLIPS OFF PULLEYS WHEN DRIVING IN WET CONDITIONS, EVEN SLIGHTLY. THIS PRODUCES AN IMMEDIATE LOSS OF POWER STEERING, WATER PUMP, ETC., AND WITHIN 15-20 SECONDS THE VEHICLE OVERHEATS. THIS CREATES SEVERE SAFETY HAZARD WITH IMPAIRED STEERING ABILITY ALONG WITH ATTEMPTS TO REMOVE VEHICLE FROM TRAFFIC BEFORE IT OVERHEATS, STALLS, OR ENGINE CATCHES FIRE. THIS SLIPPAGE OCCURS CONSISTENTLY TO THE POINT WE MUST AVOID DRIVING WHEN RAINING (EVEN DRIZZLING) OR EVEN IF ROADS ARE STILL MOIST AFTER A RAIN. WE FOUND HUNDREDS OF THE SAME COMPLAINT AFFECTING NUMEROUS MODEL YEAR DODGE CARAVANS, AS WELL AS CHRYSLER TOWN & COUNTRY VAN. TWO INDEPENDENT MECHANICS STATED THE CAUSE IS POOR DESIGN OF THE PULLEY SYSTEM. TWO OF THE PULLEYS ARE SMOOTH-SURFACED AND ONE SIDE OF THE SERPENTINE BELT IS SMOOTH. WHEN A LIQUID (RAIN/SNOW/LUBRICANT, ETC.) IS INTRODUCED TO THE PULLEY SYSTEM, THESE SMOOTH SURFACES ALLOW THE BELT TO EASILY SLIP OFF. DODGE OFFERS TO REPLACE THE TWO SMOOTH PULLEYS WITH GROOVED PULLEYS, AS WELL AS PROVIDE A SERPENTINE BELT WITH DUAL SIDED GROOVES FOR AROUND $400. THIS IS NOT A MATTER OF NORMAL WEAR AND TEAR, BUT RATHER A POOR DESIGN THAT HAS CONTINUED FOR OVER A DECADE DESPITE EARLY COMPLAINTS. CONSUMERS HAVE SPENT HUNDREDS IF NOT THOUSANDS IN TOWING AND REPAIRS FOR THIS PROBLEM. CONSUMERS SHOULD NOT BE REQUIRED TO PAY TO FIX THE MANUFACTURERS' SAFETY DEFECTS AND ADD TO THEIR PROFITS IN DOING SO. WAS IT AN INTENTIONAL DEFECT TO BOOST SERVICE DEPT PROFITS? THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY AND SHOULD WARRANT A RECALL TO REPLACE THE TWO PULLEYS AND SERPENTINE BELT. *TR
Jul 08, 2010
THE SERPENTINE BELT CAME OFF SEVERAL TIMES IN THE RAIN , ON OUR 1999 DODGE GRAND CARAVAN, RESULTING IN LOSS OF POWER STEERING. I HAD GONE THROUGH A PUDDLE AND AS I TURNED A CORNER I LOST POWER STEERING. I MADE IT ONTO THE SIDE GRASS AS I WAS UNABLE TO COMPLETE THE TURN. I WAS ONLY A COUPLE FEET AWAY FROM HITTING A BRICK BUILDING. THIS WAS A VERY UNSETTLING EXPERIENCE. I SHOULD NOT HAVE TO BE TERRIFIED TO DRIVE IN THE RAIN. *TR
Jul 09, 2009
1- NOISE SERPENTINE BELT. 2- SUDDEN TEMPORARY LOSS OF POWER STEERING WHILE DRIVING IN RAIN. OCCURS EVERYTIME IT RAINS. RESULTING IN TEMPORARY EXTREMELY DANGEROUS SITUATION AS I AM UNABLE TO STEER EVEN THOUGH I AM A STRONG 350LBS. 3- HAVE CHANGED SERPENTINE BELT SEVERAL TIMES BUT PROBLEM PERSISTS. *TR
Jul 31, 2008
+ 2 more complaints for this component
VISIBILITY
5 complaints
WIPERS NOT WORKING ON 1999 DODGE CARAVAN. SURFING THE WEB AND SAW MANY RELATED ISSUES TO THIS PROBLEM. IT APPEARS THERE WERE ENOUGH REPORTS TO REQUEST A RECALL. I CONSIDER THIS SERIOUS ISSUE DUE TO ROAD CONDITION WHEN THE WIPERS ARE NEEDED AND THE VISION IMPACT ALSO. IT ALSO APPEARS THAT CHRYSLER/DODGE IS AWARE OF A PROBLEM. *JB
Dec 27, 2006
MOTOR FOR THE PASSENGER'S SIDE WINDOW DOOR WAS DEFECTIVE. DEALER DONE A THOROUGH PROCESS TO ISOLATE THE PROBLEM, AND WILL REPLACE THE MOTOR. MANUFACTURER DID NOT COOPERATE.*AK
Sep 13, 2004
WIPERS NOT WORKING ON 1999 DODGE CARAVAN. SURFING THE WEB AND SAW MANY RELATED ISSUES TO THIS PROBLEM. IT APPEARS THERE WERE ENOUGH REPORTS TO REQUEST A RECALL. I CONSIDER THIS SERIOUS ISSUE DUE TO ROAD CONDITION WHEN THE WIPERS ARE NEEDED AND THE VISION IMPACT ALSO. IT ALSO APPEARS THAT CHRYSLER/DODGE IS AWARE OF A PROBLEM. *NLM
May 14, 2003
I THINK THAT THE WINDSHIELSTHAT DODGE IS USEING ARE OF A POOR STANDARD. I WANTED TO MAKE THIS COMPLAINT TO SEE IF OTHER CUSTOMER WERE HAVING THIS PROBLEM. I DO NOT FEEL SOMEONE SHOULD HAVE TO PAY NEAR 18000 DALLORS FOR A CAR AND ITS WINDSHEILD NOT BE ABLE TO STAND UP TO A SMALL IMPACT. PAT AT THE DEALERSHIP SAID THAT THE PIN DOT NICK IN THE WINDOW CAUSE THE CRACK. I EXPLAIN TO HIM THAT IT MOST BE POORLY MADE FOR IT TO CRACK THAT MUCH IN ONLY 450 MILE OF DRIVING. THE NICK IN THE WINDOW WAS VERY SMALL AND HAD TO BE POINTED OUT TO ME . I DID NOT SEE IT UNTELL HE POINTED IT OUT.I CANT SEE HAVING TO PAY $472.00 TO GET THE WINDOW FIX. I THINK THAT THE DEALERSHIP SHOULD HAVE TO FIX OR BE WILLING TO HELP. I ALSO WOULD LIKE TO KNOW OF OTHER COMPLAITS OF THIS TYPE.*AK
Jun 11, 2001
WHILE TRAVELING WITH WINDSHIELD WIPERS RUNNING, PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING, CAUSING DRIVER'S SIDE TO RUN ALONE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Dec 18, 2000
POWER TRAIN,VEHICLE SPEED CONTROL
5 complaints
WITHOUT WARNING VEHICLE "LUNGED FORWARD" AND LOST SPEED AND SPEEDOMETER WENT TO "0MPH". VEH WOULD NOT SHIFT OUT OF 1ST OR 2D GEAR. WE ARE MILITARY STATIONED IN GERMANY AND THIS IS OUR OWN VEH. VEH TAKEN TO A LOCAL SHOP THAT HONORS U.S. WARRANTY AND WE WERE TOLD THAT 27 OTHER VANS HAD THE SAME PROBLEM AT THIS TIME AND WERE ALSO WAITING FOR A NEW TRANSMISSION. IT TOOK 6 WEEKS FOR A TRANSMISSION TO BECOME AVAILABLE...OBVIOUSLY A PROBLEM IF THAT MANY OTHER VEHICLES HAD THE SAME PROBLEM AND TOOK THAT LONG TO GET A TRANMISSION. *AK
Jul 20, 2003
SPEED SENSOR MALFUNCTIONED, AND TRANSMISSION NOT ABLE TO SHIFT GEARS, WAS TOLD TO DRIVE TO SHOP FOR REPAIRS. VERY LOW MILES FOR A TRANSMISSION TO START FAILING. *AK
Jul 30, 2001
SPEED CONTROL MODULE FAILED, TRANSMISSION STUCK IN 2ND GEAR, DEALER REPLACED, BRAKES GRIDDED WHEN STOPPING, TWO DIFFERENT DEALERS UNABLE TO CORRECT PROBLEM,
May 31, 2000
WHILE MAKING A STOP VEHICLE SURGED FORWARD BECAUSE THE TRANSMISSION CASE BLEW OUT. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Apr 12, 2000
WHEN THE TRANSMISSION IS IN OVERDRIVE, THERE IS A WHISTLE SOUND WHEN THE TROTTLE IS PRESSED. RELEASING THE TROTTLE STOPS THE WHISTLE. THIS HAPPENS WHEN CRUISE CONTROL IS ON AS WELL AS WITH OUT, CAN BE REPRODUCED VERY EASILY AT VARIOUS SPEEDS. AT HIGHER SPEEDS IT IS LOUDER, I.E. IT IS LOUDER ON THE HIGHWAY THAN ON SURFACE STREETS.
Mar 20, 2000
EQUIPMENT
4 complaints
DT*: THE CONTACT STATED A DING DING SOUND WAS HEARD EVERYTIME THE VEHICLE MADE A RIGHT TURN WHILE TRAVELING 25 MPH. THE CONTACT WAS UNSURE WHERE THE SOUND CAME FROM BUT EXPRESSED THAT NOISE SOUNDED LIKE AN ALARM. THE MANUFACTURER AND DEALER WERE NOT CONTACTED.
Aug 25, 2006
CUSTOMER SERVICE WOULD NOT ADDRESS OUR FAMILIES CONCERNS, SUGGESTED IF I COMPLAINED FURTHER THEY WOULD PRESS HARRASMENT CHARGES. NO SAFETY DEFECT STATED. *AK
Sep 18, 2002
THE A/C SYSTEM IS INOPERATIVE. NLM
Feb 12, 2002
EVERYTIME MY WIFE AND MY SON (7YRS OLD) RIDE ON THIS VEHICLE WHEN A/C IS ON, THEY COMPLAINT DISCOMFORT, NAUSEA, HEADACHES, DIZZINESS, AND SON VOMITED. THIS INCIDENT WAS REPORTED TO POWAY DODGE STARTED ON AUGUST 1999. BUT, WE WE ADVISED THAT BECAUSE ITS NEW AND THE ODOR WILL VANISH SOMEHOW. ON OCTOBER 26, 1999, THE ODOR BECAME STRONGER AND DECIDE TO TAKE IT TO DEALER AND WE WERE ADVISED THAT THE MILDEW BUILD UP INSIDE THE CONDENSATION BOX, THE DEALER MECHANIC JUST APPLIED A LYSOL SPRAY TO COUNTER THE ODOR. ON 11/30/99, MY WIFE AND SON GOT SICK AND BROUGHT BACK TO DEALER'S ATTENTION, AGAIN THEY APPLIED LYSOL SPRAY TO COUNTER THE ODOR. ON 12/16/99 AND 12/20/99, WAS RETURNED TO POWAY DODGE DUE TO CAUSING HEADACHES AND DIZZINESS TO SOME PASSENGERS. ON 3/27/00, MY SON GOT SICK AND VOMITED INSIDE THE VAN, WE BROUGHT THIS INCIDENT TO DEALER'S ATTENTION AGAIN AND THEY APPLIED THE SAME SOLUTION. ON 7/23/00, WHILE DRIVING ON THE ROAD WHILE AC IS ON, MY WIFE AND SON COMPLAINT ABOUT THE ODOR AND MY SON INSIST TO OPEN THE WINDOWS, FEW SECONDS LATER, HE FUKE. AGAIN, WE REPORTED THIS INCIDENT TO POWAY DODGE AND WE WERE TOLD TO APPLY LYSOL SPRAY. THIS INCIDENT HAS BEEN OCCURRING AGAIN AND AGAIN. MAY I PLEASE REQUEST TO INVESTIGATE THIS PROBLEM. I WILL MAKE MYSELF AND THE VEHICLE AVAILABLE AT ANY TIME FOR INSPECTION TO FIX THIS UNSAFE AND UNHEALTH ISSUES. *AK
Jul 26, 2000
AIR BAGS,ELECTRICAL SYSTEM
4 complaints
AIR BAG SENSOR LIGHT STAYED ON. AS A RESULT, THE HORN FAILED. *AK
Jul 27, 2004
CLOCK SPRING MALFUNCTIONED. AS A RESULT, THE AIRBAG SENSOR LIGHT STAYED ON, AND HORN BECOME INOPERATIVE. *AK
Mar 23, 2004
AIR BAG LIGHT ON AT ALL TIMES. HORN AND CRUISE CONTROLS ON THE AIR BAG ASSEMBLY DO NOT WORK.
Nov 11, 2002
THE HORN IS CURRENTLY NOT WORKING AND AFTER READING A NEWS RELEASE I AM CONCERNED THAT MY DRIVERS SIDE AIRBAG MAY NOT BE WORKING. I INTEND TO CONTACT A DODGE SERVICE DEPARTMENT TO HAVE THE HORN REPAIRED AND THE AIR BAG INSPECTED BUT WANTED TO REPORT OUR CONCERN AS THE NEWS RELEASE INDICATED THAT AN INVESTIGATION IS CURRENTLY UNDERWAY.*AK
Mar 24, 2001
AIR BAGS,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
Jul 06, 2015
WE BOUGHT THIS VAN FOR MY WIFE'S MOM. DAYS AFTER WE BOUGHT IT, THE AIR BAG WARNING LIGHT CAME ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE AND THE RADIO CHANGES STATION WHEN I TURN THE STEERING WHEEL. WE TOOK IT TO A REPAIR SHOP THAT TOLD US THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CLOCK SPRING WAS REPLACED BY CHRYSLER SHORTLY AFTER THE RECALL WAS ISSUED. WHAT CAN WE DO? IS THIS SOMETHING CHRYSLER WILL COVER AGAIN? *TR
May 29, 2014
I HAVE A 1999 DODGE GRAND CARAVAN, WITH A FAILED CLOCKSPRING. I FOUND RECALLS FOR THIS , BUT MY DEALER SAYS THAT MY VIN. # ISNT COVERED. I DONT UNDERSTAND HOW OTHER MODELS ARE COVERED AND MINE IS NOT.*AK
Feb 13, 2004
UNKNOWN OR OTHER
3 complaints
WAS DRIVING ON A BUSY STATE HIGHWAY IN THE RAIN AND DROVE THROUGH A PUDDLE. THE SERPENTINE BELT SLIPPED OFF AND I LOST THE POWER STEERING, AIR CONDITIONING, WATER PUMP. I WAS ABLE TO GET THE CAR IN A PARKING LOT WITHOUT INCIDENT, BUT THE OTHER DRIVER WOULD HAVE COMPLETELY LOST CONTROL OF THE VEHICLE.
Apr 25, 2011
THE ON-THE COLUMN GEAR SHIFT LEVER MAY BE PLACED IN PARK AND NOT LOCK IN THE RECESSED PARK POSITION SO THAT THE LEVER AND TRANSMISSION MAY DROPPED INTO REVERSE SPONTANEOUSLY OR WITH VERY LITTLE PRESSURE. MY INSURANCE ADJUSTER PUT THE VEHICLE IN GEAR BY PUSH IT WITH A TOOTH PICK. HE HAS A SIGNED AFFIDAVIT. THERE ARE IN ESSENCE 2 PARK POSITIONS THAT THE LEVER WILL REGISTER "PARK" ON THE LED INDICATOR ON THE DASH. ONE OF THEM IS THE "TRUE" PARK WHERE THE SHIFT LEVER ACTUALLY SITS BACK AND MUST BE PULLED TOWARD THE DRIVER BEFORE BEING ALLOWED TO BE POSITIONED DOWN INTO ANY GEAR. THE OTHER POSITION ALLOWS THE GEAR SHIFT LEVER TO REGISTER "PARK" ON THE LED AND THE TRANSMISSION IS IN PARK WHILE SITTING THERE BUT ANY VIBRATION COULD CAUSE IT TO SPONTANEOUSLY ENGAGE INTO REVERSE. IN THIS VERSION OF "PARK" THE SHIFT LEVER IS NOT POSITIONED BACK INTO THE LOCKED RECESS. THE FACT THAT THE DODGE GRAND CARAVAN IS WANTONLY BEING MANUFACTURED WITHOUT AN INTERLOCK MECHANISM, WHICH REQUIRES THE BRAKE TO BE DEPRESSED PRIOR TO SHIFTING, HAS EXACERBATED THE PROBLEM. HAD IT (AN INTERLOCK MECHANISM) HAVE BEEN ON THE VEHICLE MY WIFE WOULDN'T HAVE GOTTEN HER ANKLE CRUSHED, BEEN IN THE HOSPITAL FOR THREE DAYS, BE FACING FURTHER SURGERY AND SKIN GRAFTING AS WELL AS PERMANENT DISFIGUREMENT. THERE IS AR TWO DEFECTS HERE. A DESIGN DEFECT BY NOT HAVING AN INTERLOCK MECHANISM INSTALLED AS WELL AS A MANUFACTURING DEFECT IN THAT THE COLUMN REGISTERS 2 PARKING POSITIONS WHEN ONLY ONE SHOULD EXIST SAFELY. *AK
Feb 03, 2000
Crash: 1
Injuries: 1
NO SUMMARY
Nov 04, 1999
STEERING,SUSPENSION
3 complaints
FRONT END PROBLEMS: TIE RODS AND BALL JOINTS FAILED. *AK
Apr 17, 2007
HAD TO REPLACE UPPER AND LOWER BALL JOINTS AS WELL AS RIGHT SIDE INNER TIE ROD. *AK
Feb 10, 2005
A ROUTINE TRIP TO HAVE NEW TIRES PUT ON MY 1999 DURANGO LEAD TO MAJOR REPAIRS TO THE VEHICLE. THEY COULD NOT DO THE ALIGNMENT DUE TO BAD UPPER AND LOWER BALL JOINTS. WHEN TAKING IT IN FOR FURTHER INSPECTION ANDSERVICE, THEY HAD TO REPLACE "SLOPPY" UPPER AND LOWER BALL JOINTS AS WELL AS ADJUST THE LOOSE STEERING GEAR. (THE STEERING HAS ALWAYS BEEN LOSE BUT THEY'VE NEVER DONE ANYTHING ABOUT IT UNTIL NOW). THE ITEMIZED WORK SHEET DOES NOT INDICATE UPPER BALL JOINTS WERE REPLACED, YET STATED THEY WERE. AND BAD UPPER AND LOWER BALL JOINTS WAS NOT THE FULL EXTENT OF WHAT WAS WRONG. WE ALSO HAD TO REPLACE THE TIE RODS AND SWAY BUSHINGS. ON A VEHICLE THAT IS 5 YEARS OLD, HAD 55K MILES AND DRIVEN CONSERVATIVELY, THESE MAJOR REPAIRS SHOULD NOT BE NEEDED. THANKFULLY THERE WERE NO ACCIDENTS BECAUSE OF THIS.*AK
Dec 21, 2004
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##
Aug 18, 2020
INTERMITTENT LOSS OF ALL DASHBOARD INDICATOR LIGHTS AND GAUGES. ELECTRIC DOOR LOCKS WILL NOT WORK. SOMETIMES ALL MALFUNCTIONS WILL CLEAR THEMSELVES, SOMETIMES I MUST SLAP THE TOP OF THE DASHBOARD WITH MY HAND SEVERAL TIMES TO CLEAR THE MALFUNCTION. I HAVE ONLY SEEN THIS WITH VEHICLE IN MOTION AND ON ALL ROADS.
Nov 16, 2015
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOWS, WINDSHIELD WIPERS, AND CRUISE CONTROL WOULD FAIL SPORADICALLY. THE EMERGENCY BRAKE WARNING LIGHT WOULD ALSO ILLUMINATE INTERMITTENTLY. THE RADIO HAD ALSO FAILED IN ADDITION TO THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE CONTACT TOOK THE VEHICLE IN FOR RECALL REPAIRS IN 2008 UNDER NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) WHERE THE CLOCK SPRING WAS REPLACED. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. IN ADDITION, THE CONTACT STATED THAT THE DRIVE BELT WAS DEFECTIVE AND WAS REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS 180,000.
Aug 25, 2010
PROBLEMS WITH VEHICLE'S INSTRUMENT PANEL, AIR BAG SENSORS AND ASSOCIATED PRINTED CIRCUIT BOARD MODULES. *MR THERE WERE PROBLEMS WITH THE PCM, THE SENSOR FAILED, THE ENGINE STALLED, THE CHECK ENGINE LIGHT HAD COME ON ALONG WITH THE MALFUNCTIONING INDICATOR LIGHT, THE SHIFT INDICATOR LIGHT HAD GONE OUT, THE DASH LIGHTS HAD GONE OUT, AND THE ODOMETER MALFUNCTIONED. THE CIRCUIT BOARD HAD TO BE REPLACED TWICE AND THE AIR BAG AND AIR BAG LIGHT RETURNED. THE CLOCK SPRING AND AIR BAG CONTROL MODULE WAS REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Sep 14, 2004
LATCHES/LOCKS/LINKAGES
2 complaints
POWER DOOR LOCK ON DRIVER'S SIDE FRONT DOOR WILL NOT WORK. I HAVE TO OPEN THE REAR SLIDING DOOR ON MY VAN AND REACH AROUND TO UNLOCK MANUALLY. IT DOESN'T LOCK AFTER BEGINNING TO MOVE EITHER. I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. *TR
Aug 10, 2010
PASSENGER SIDE SLIDING DOOR OPENS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM.*AK
May 05, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC
2 complaints
WHEEL BEARINGS WEARING OUT, ABS BRAKE LIGHT STAYING ON, BRAKE PADS BEING REPLACED ALOT, WEARING OUT TIRES ON THE FRONT (NEW TIRES) IN LESS THAN 6 MONTHS, BRAKE CALIPER NEEDING TO BE REPLACED REPEATEDLY, BALL JOINTS WEARING OUT, UNSAFE TO DRIVE VEHICLE BECAUSE OF FAILURES, LOSS OF USE OF VEHICLE DUE TO THAT FACT. *TR
Nov 25, 2007
EXCESSIVE WEAR AND TEAR ON THE PADS AT 13,000 MILES. THE SERVICE DEPT FAILED TO INSPECT WHEELS AND BRAKES. THEN AT 28,000 MILES A TOTAL BRAKE FAILURE OCCURRED. ADDITIONALLY, A STRUT IS DEFECTIVE.*AK
Jan 23, 2001
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
I HAVE A 1999 DODGE DURANGO THAT HAS JUST DEVELOPED A PROBLEM. FOR SOME REASON THE VEHICLE SHUTS DOWN WITHOUT ANY WARNING WHILE DRIVING. IT CAN BE ON A SIDE STREET DOWN A NARROW CANYON WHICH JUST HAPPENED TO MY WIFE (THIS WAS A VERY DANGEROUS SITUATION FOR THE FACT SHE LOST POWER STEERING AND HAD VERY LITTLE CHOICE FOR PULLING OVER). IT HAS ALSO HAPPENED ON THE FREEWAY ANOTHER VERY DANGEROUS SITUATION FOR REASONS I DON'T HAVE TO EXPLAIN. ONCE I PULL THE VEHICLE OVER AND LET IT SIT FOR 5 TO 10 MINUTES IT STARTS BACK UP AND I AM ON MY WAY. I HAVE CONTACTED THE DODGE SERVICE DEPARTMENT AND THEY ARE QUITE PUZZLED ABOUT THE PROBLEM. I HAVE AN APPOINTMENT FOR A DIAGNOSTIC TEST 7-18-06. *JB
Jul 13, 2006
DRIVING DOWN THE HIGHWAY, WHEN ALL OF A SUDDEN THE CAR JOLTED, THE ENGINE LIGHT CAME ON AND THE CAR CAME TO A HALT. THERE WAS NEVER ANY WARNING THAT THERE WAS A PROBLEM. ONCE TOWED, WE WERE TOLD THAT THE ENGINE HAD FAILED AND WOULD NEED A NEW ONE. THIS CAR HAS BEEN WELL MAINTAINED ON A REGULAR BASIS. THIS HAPPENED IN FLORIDA, SO THE CAR NEEDED TO BE TOWED BACK TO OUR HOME IN SOUTH CAROLINA TO THE TUNE OF $1000.00. WE THEN HAD THE MECHANIC THAT WORKS ON THE CAR SEARCH FOR A SALVAGED ENGINE. AFTER ABOUT A WEEK, HE WAS ABLE TO LOCATE ONE AND PUT THAT IN THE CAR. THAT COST WAS ALMOST $3000.00. WE THEN STARTED EXPERIENCING ALL TYPES OF PROBLEMS...THE WINDOWS WOULDN'T WORK, THE ALTERNATOR WENT, THE BATTERY CONTINUED TO BE DRAINED. AFTER ALL THIS WORK HAS BEEN COMPLETED, WE ARE OUT ALMOST $5500.00. THIS HAS INVOLVED A LOT OF TIME AND INCONVENIENCE TO OUR FAMILY SINCE THIS CAR IS THE PRIMARY TRANSPORTATION FOR OUR SON AT COLLEGE. HE HAS HAD TO TAKE ONE OF OUR CARS TO SCHOOL WHILE WE HAVE SPENT 3 MONTHS TRYING TO CORRECT ALL OF THESE ITEMS DUE TO ENGINE FAILURE. IN TALKING WITH THE CHRYSLER HEADQUARTERS, THEY HAVE HEARD ABOUT THE ENGINE FAILURE SITUATION AND APPARENT "SLUG" IN THE LINES, HOWEVER, THEY HAVE NOT HEARD IT ENOUGH TO WARRANT A RECALL OR RE-IMBURSE THOSE OF US THAT HAVE SPENT THOUSANDS TO CORRECT THEIR PROBLEM. OUR BIGGEST CONCERN IS THAT THIS CAR HAS ALL THESE NEW PARTS AND SHOULD LAST OUR SON THROUGH THE NEXT 4 YEARS OF COLLEGE, HOWEVER, WHAT'S NOT TO SAY THIS COULDN'T HAPPEN AGAIN WITH THE SALVAGED ENGINE? WE WOULD APPRECIATE ANY AND ALL ASSISTANCE.*JB
Oct 27, 2005
SUSPENSION,POWER TRAIN
2 complaints
1999 DODGE GRAND CARAVAN HAS EXCESSIVE RUST EATING AWAY AT THE INNER STRUT PLATE ON THE DRIVER'S SIDE OF THE VEHICLE.*MR THE DEALER'S TECHNICIAN WAS REPLACING THE TRANSMISSION CONTROL MODULE WHEN HE NOTICED THAT THERE WAS EXCESSIVE RUST ON STRUT PLATE. *BF *NM
May 20, 2005
WHILE DRIVING 25 MPH A LOUD NOISE CAME FROM UNDERNEATH VEHICLE, AND THEN VEHICLE STOPPED MOVING WHILE ENGINE WAS STILL RUNNING. DEALER WAS NOTIFIED. *AK DEALER FOUND BROKEN PIN POSSIBLY WITH THE TRANSMISSION.*TT
Mar 08, 2002
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
CAR REPAIRED NUMEROUS TIMES ON BRAKES, TRANSFER CASE AND MOSTLY TRANSMISSION. KEEP FIXING SEAL LEAKS BUT REFUSE TO SEARCH FOR SOURCE OF PROBLEM. NUMEROUS TRANSMISSION LEAKS, TRANSFER CASE LEAKS AND BRAKES SQUEAL EVEN AFTER REPAIR. BEEN IN SHOP 10 TIMES FOR REASONS ABOVE. SUPPOSEDLY DEALER STATES REPAIRED CORRECTLY EACH TIME. MY CAR IS NOW OUT OF WARRANTY AND STILL CONFLICTING WITH DEALER ABOUT IT. ALSO CONTACTED CHRYSLER WITH NO RESOLUTION.*AK
Dec 10, 2004
SINCE PURCHASE OF VEHICLE WE HAVE HAD AN ONGOING NOISE FROM THE REAR AXLES OF THE VAN. WE HAVE REPORTED THIS AT EVERY SERVICE AND THE VEHICLE HAS HAD ONE OF THE REAR AXLES REPLACED. DEALER STATES THIS IS A COMMON PROBLEM WITH 4 WHEEL DRIVE MINI-VANS AND THAT REDUCED MILAGE ON REAR BRAKES IS COMMON. WE HAD LESS THAN 30K MILES ON A SET OF REAR DISC BRAKES AND PAD FAILURE RESULTED IN DAMAGE TO ONE ROTOR. WE HAVE OWNED MANY DIFFERENT VEHICLES AND HAVE NEVER HAD SUCH POOR PERFORMANCE OF REAR BRAKES.*AK
Oct 17, 2001
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
WELL A FEW MONTHS AGO WE HAD ELECTRICAL PROBLEMS WITH OUR 1999 GRAND CARAVAN. THE MILEAGE, GAS GAUGE, ODOMETER, SPEEDOMETER STOPPED WORKING WHILE I WAS IN THE VAN WITH IT RUNNING IN PARK . IT TURNED OUT BY A CERTIFIED TECH TO BE A MANUFACTURER'S DEFECT BECAUSE IT WAS A WIRE WAS RUBBING ON A MANUFACTURER'S WELD LOCATED IN THE OVERHEAD COMPARTMENT AREA. SO WE PAID FOR IT TO BE FIXED $500 AND NO PROBLEM SINCE. SO CURRENTLY WE HAD OUR AIRBAG LIGHT COME ON ALONG WITH NO HORN OR CRUISE CONTROL. SO I CONTACTED DODGE LIKE SOME OF THESE SITES I READ SAID TO DO BECAUSE SOME OTHER PEOPLE HAD THEIRS WORKED ON FOR FREE AND I GOT A EMAIL WHICH STATES THEY WILL NOT WORK ON EITHER REIMBURSEMENT FOR THE ONE AND NOT EVEN FOR THE AIRBAG LIGHT. I AM CURRENTLY NOT DRIVING THE VAN BECAUSE I WAITED FOR MY RESPONSE FROM DODGE. OUR VAN ONLY HAS AROUND 67,000 MILES ON IT. I HAVE THE EMAIL FROM DODGE IF YOU ARE INTERESTED IN SHOWING HOW THEY RESPOND. *JB
Jul 06, 2004
MY "CLOCKSPRING" WIRING HARNESS THAT CONTROLS POWER TO THE DRIVER-SDIE AIRBAG, HORN, AND CRUISE CONTROL HAS FAILED ON MY 1999 DODGE GRAND CAVAN (~45,000 MILES) VIN [XXX]. THIS IS A SAFETY ISSUE AND A CLEARLY DEFECTIVE PART THAT IS INVOLVED IN OTHER RECALLS, YET CHRYSLER WILL NOT REPLACE THE PART FOR FREE.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 01, 2004
EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY
2 complaints
I HAD AHNAFIELD CORP. INSTALL ON MY 1999 DODGE MINI VAN ZERO EFFORT STEERING, A PAC UNIT ( POWER ASSIST HAND CONTROL) ALONG WITH THIS THERE WERE REMOTE SWITCHES INSTALLED FOR THE LIGHTS, WIPERS/WASHERS & HORN. SINCE DRIVING IT AWAY FROM THEIR BUSINESS ON 10-16-02 THE BRAKES HAVE CONSTANTLY GRABBED AND THE STEERING WILL CATCH AS YOU APPLY THE BRAKES. THIS HAPPENS WHEN COMING TO A STOP LIGHT AND TRYING TO SLOW DOWN WHILE TURNING THE CORNER, OR IN A PARKING LOT WHEN TRYIN TO PARKL THERE HAVE BEEN TIMES WHEN GOING DOWN HILL AND A CHILD WOULD RUN OUT IN FRONT OF ME AND THE ENTIRE SYSTEM WOULD LOCK UP, (I COULD NOT TURN THE STEERING WHEEL WHILE BRAKING AND TRYING TO TURN THE STEERING WHEEL TO MISS THE CHILD.)THEY SAY THIS IS A NORMAL PHENOMENON. I SAY IT IS A DANGEROUS THING AND SHOULD NOT BE ALLOWED, I AM ASKING FOR YOUR HELP IN STOPPING THIS PRODUCT FROM BEING PUT ON THE MARKET. I HAVE NOT HAD AN ACCIDENT BUT, ONLY BY THE GRACE OF GOD. I HAVE HAD THE VAN SETTING RUNNING AT AN IDLE SPEED WITHOUT BEING IN GEAR LOCK UP THE STEERING AND THE BRAKES. I COULD NOT TURN THE STEERING WHEEL NOR COULD ANYONE ELSE.*JB
Feb 25, 2003
I HAD THE AHNAFIELD CORP. 3219 W. WASHINGTON ST., INDIANAPOLIS, IN 46222 (317-636-8061) MODIFIY MY 1999 DODGE MINI VAN WITH ZERO EFFORT STEERING & A PAC UNIT (POWER ASSIST HAND CONTROL). ALONG WITH THIS THERE WERE REMOTE SWITCHES INSTALLED FOR THE LIGHTS.WASHER, WIPER, & HORN. SINCE DRIVING IT AWAY FROM THEIR BUSINESS 10-16-02 THE BRAKES HAVE CONSTANTLY GRABBED AND THE STEERING WILL CATCH AS YOU APPLY THE BRAKES. THIS HAPPENS WHEN COMING TO A STOP LIGHT AND TRYING TO SLOW DOWN TURNING THE CORNER, OR IN A PARKING LOT WHEN TRYING TO PARK. THERE HAVE BEEN TIMES WHEN GOING DOWN HILL AND A CHILD WOULD RUN OUT IN FRONT OF ME THAT THE ENTIRE SYSTEM WOULD LOCK UP, (YOU COULD NOT TURN THE STEERING WHEEL WHILE SWERVING TO MISS THE CHILD WHILE APPLYING THE BRAKES). THEY SAY THIS IS A NORMAL PHENOMENON. I SAY IT IS A DANGEROUS THING & SHOULD NOT BE ALOUD, AND AM ASKING FOR YOUR HELP IN STOPPING THIS PRODUCT FROM BEING PUT ON THE MARKET. I HAVE NOT HAD AN ACCIDENT BUT, ONLY BY THE GRACE OF GOD. I HAVE HAD THE VAN SETTING RUNNING AT AN IDLE SPEED WITHOUT BEING IN GEAR LOCK UP THE STEERING AND THE BRAKES. I HAD A BIG MAN WITH ME (OVER SIX FEET TALL) HE GOT OUT AND LOOKED & THE WHEELS WERE STRAIGHT (NOT TURNED ALL THE WAY EITHER WAY). HE WAS UNABLE TO TURN THE STEERING WHEEL EITHER.*JB
Feb 25, 2003
STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
CONSUMER WAS TRAVELING ABOUT 45MPH ON HIGHWAY WHEN POWER STEERING/COOLANT SYSTEM MALFUNCTIONED AND BATTERY LIGHT CAME ON. VEHICLE HAD TO BE TOWED TO DEALERSHIP, SERPENTINE BELT CAME OFF.*AK SERPENTINE HAS FALLEN OFF TWICE. *SLC
Nov 21, 2000
I AM VERY CONCERNED ABOUT THE SAFETY OF MY 1999 DODGE GRAND CARAVAN IN RAIN STORMS. TWICE NOW THE SERPENTINE BELT CAME OFF WHEN WATER IN THE ROAD SPRAYED ONTO THE BELT. WHEN THIS HAPPENS, THE POWER STEERING, ALTERNATOR, WATER PUMP, AND ALL OTHER COMPONENTS POWERED BY THE BELT STOP FUNCTIONING. THE LOSS OF POWER STEERING IS VERY DANGEROUS BECAUSE IT CAN HAPPEN AT HIGH SPEEDS. SERVICE BULLETIN 07-02-99, "SERPENTINE BELT SLIPS OFF IDLER PULLEY" INSTALLS A BRACKET TO PREVENT THIS. MY CONCERN IS THAT NO ONE KNOWS ABOUT THIS SERVICE BULLETIN UNTIL THE BELT COMES OFF. THERE IS UNDUE RISK TO OWNERS OF THESE VANS. THIS NEEDS TO BE A VEHICLE RECALL NOT A SERVICE BULLETIN. I HAVE CONTACTED CHRYSLER VIA THE INTERNET (REFERENCE NUMBER: 7904321) AND WRITTEN TO JAMES HOLDEN'S OFFICE, CHRYSLER PRESIDENT . I WAS INFORMED TO CONTACT NHTSA AS THE INFORMATION WAS PROPRIETARY. I HAVE FRIENDS WITH THE SAME VAN THAT HAVE HAD THE SAME PROBLEM IN RAIN STORMS. IT IS VERY DANGEROUS TO ALLOW THIS TO CONTINUE. DO PEOPLE HAVE TO BE KILLED BEFORE CHRYSLER TAKES A PROACTIVE APPROACH TO SOLVING THIS ON ALL VEHICLES EFFECTED? A VEHICLE RECALL IS NEEDED IMMEDIATELY TO PREVENT INJURIES. I AM VERY DISSAPPOINTED IN CHRYSLER FOR ALLOWING ME AND MY FAMILY TO BE EXPOSED TO THIS DESIGN FLAW FOR THE PAST COUPLE OF YEARS. JUST TODAY A FRIEND HAS HAD THE SAME PROBLEM WITH HER CHRYSLER MINI VAN.
Nov 19, 2000
POWER TRAIN,TIRES
2 complaints
TIRE PROBLEM STARTED UPON RECEIVING NEW VEHICLE AND I FIRST REPORTED AT MILEAGE1,898 AND FOUND THERE WAS A TECHINICAL SERVICE BULLITEN FOR THE LOW SPEED TIRE WOBBLE (NUMBER 22-02-99 DATED 04-16-1999) AND HAD THE DEALERSHIP REPLACE THE TIRES AT MILEAGE 21,522. THE TRANSMISSION SHIFTED FROM OVER DRIVE TO SECOND GEAR WHILE CRUSING AT 55 MPH AND HAD TO HAVE THE VEHICLE TOWED BECAUSE THE TRAN WAS STUCK IN SECOND GEAR. THE INPUT SPEED SENSOR WAS REPLACED BUT HAS NOT CORRECTED THE IRRATIC SHIFTING THAT I HAVE BROUGHT THE VEHICLE BACK AND COMPLAINED ABOUT.( DOT NUMBER: TIRE SIZE: 215/65R16 )
Sep 09, 2000
TIRE PROBLEM STARTED UPON RECEIVING NEW VEHICLE AND I FIRST REPORTED AT MILEAGE1,898 AND FOUND THERE WAS A TECHINICAL SERVICE BULLITEN FOR THE LOW SPEED TIRE WOBBLE (NUMBER 22-02-99 DATED 04-16-1999) AND HAD THE DEALERSHIP REPLACE THE TIRES AT MILEAGE 21,522. THE TRANSMISSION SHIFTED FROM OVER DRIVE TO SECOND GEAR WHILE CRUSING AT 55 MPH AND HAD TO HAVE THE VEHICLE TOWED BECAUSE THE TRAN WAS STUCK IN SECOND GEAR. THE INPUT SPEED SENSOR WAS REPLACED BUT HAS NOT CORRECTED THE IRRATIC SHIFTING THAT I HAVE BROUGHT THE VEHICLE BACK AND COMPLAINED ABOUT.( DOT NUMBER: TIRE SIZE: 215/65R16 )
Sep 09, 2000
ELECTRICAL SYSTEM,ENGINE
1 complaint
MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.
Jul 21, 2017
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
Feb 07, 2017
Fire: 1
ENGINE
1 complaint
SERPENTINE BELT REPEATEDLY COMES OFF DURING RAIN, CAR WASH, ETC. POWER STEERING GOES OUT, WATER PUMP QUITS WORKING, ALTERNATOR STOPS WORKING. THIS CREATES SERIOUS SAFETY HAZARD, ESPECIALLY IN TRAFFIC AND/OR AT HIGHWAY SPEEDS. THERE ARE LITERALLY HUNDREDS, IF NOT THOUSANDS, OF PEOPLE WITH THIS COMPLAINT. CHRYSLER/DODGE TURNS A DEAF EAR TO THE REQUEST FOR A FIX, ALWAYS POINTING TO OTHER POSSIBLE ISSUES (WHICH AT TIMES ARE LEGITIMATE), WHILE IGNORING THE DESIGN DEFECT IN THEIR VANS (WHICH IS ALWAYS PRESENT). THIS IS A MULTI-YEAR PROBLEM INVOLVING SEVERAL DODGE VANS AND THERE IS STILL NO RECALL ISSUED BY THE GOVERNMENT. WHERE IS THE PROTECTION NHTSA STATES IS THEIR MISSION? THERE IS A SIMPLE, EFFECTIVE FIX FOR THIS PROBLEM: GATES 38379K ENHANCEMENT COMPONENT KIT PRICE: $125.74 FOUND ON EBAY. PLEASE ISSUE A RECALL! *TR
Dec 25, 2016
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
Nov 02, 2016
Fire: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
Aug 27, 2016
TRAILER HITCHES
1 complaint
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE UTILITY TRAILER SAFETY. *SMD THE DRIVER OF A MINIVAN ALONG WITH SIX OTHER PEOPLE WERE KILLED IN A HEAD-ON COLLISION ON A RURAL ROAD, WHEN IT WAS STRUCK BY A TRAILER LOADED WITH CRUSHED VEHICLES, THAT HAD BROKEN LOOSE FROM A TRACTOR TRAILER HEADING IN THE OPPOSITE DIRECTION.
Jun 04, 2013
Crash: 1
Injuries: 1
SERVICE BRAKES
1 complaint
I WAS COMING AROUND A TURN AND SAW A CAR MAKING A LEFT TURN IN FRONT OF ME. I TRIED TO SLOW DOWN BY BRAKING AND THE VAN APPEARED TO ACCELERATE. I BARELY AVOIDED RUNNING INTO THE TURNING CAR BY SWERVING AROUND IT. I THEN FOUND THAT ONLY MY EMERGENCY BRAKE WAS WORKING. I GOT HOME AND MY NEIGHBOR HELPED LOCATE THE PROBLEM. THE BRAKE FLUID HAD LEAKED OUT THROUGH THE BRAKE LINE. THERE ARE 6 CONNECTIONS TO THE CAB. TWO ARE FOR LINES RUNNING TO THE REAR OF THE VAN. THEY HAVE 6 INCH SECTIONS OF FLEX TUBING BETWEEN THE SOLID TUBING. THE LEAK IS AT THE REARWARD CONNECTIONS BETWEEN THE SOLID AND FLEX TUBING. BOTH REARWARD CONNECTIONS HAVE THE CORRODED SOLID METAL FOR THE FIRST FEW INCHES AFTER THE FLEX TUBING. I NOTED THAT THERE ARE A NUMBER OF COMPLAINTS ABOUT BRAKE FAILURE DUE TO CORROSION OF BRAKE LINES ON THE 1999 DODGE GRAND CARAVAN AND CARAVAN ON THE INTERNET. *JS
Jun 20, 2012
STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THREE TIMES IN SIX WEEKS, THE SERPENTINE BELT (WHICH POWERS THE POWER STEERING, ALTERNATOR AND WATER PUMP) HAS SLIPPED OFF THE PULLEYS. IN ONE OF THE THREE INSTANCES, THE DRIVE BELT WAS SHREDDED. AFTER A QUICK SEARCH OF THE INTERNET, LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS WERE FOUND. FORTUNATELY, IN OUR CASE, THERE HAS NOT BEEN AN INJURY TO DATE, HOWEVER A LOSS OF POWER STEERING AT THE WRONG MOMENT COULD EASILY CAUSE AN ACCIDENT. LIKEWISE, LOSS OF ACCESSORIES SUCH AS THE ALTERNATOR AND WATER PUMP COULD LEAVE SOMEONE STRANDED. ON THIS VEHICLE, THE BELT TENSIONER HAS BEEN REPLACED AND THE BELT HAS BEEN REPLACED THREE TIMES IN LESS THAN 1,000 MILES. *TR
Dec 25, 2008
EXTERIOR LIGHTING,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. EVER SINCE THE VEHICLE WAS PURCHASED NEW IN 1999, THE CONTACT NOTICED THAT THE HEADLAMPS WERE DIM. WHEN SHE TOOK THE VEHICLE TO THE DEALER, THEY LAUGHED AT HER. THE FAILURE PROGRESSIVELY WORSENED. SHE HAD THE BULBS REPLACED AND RECENTLY HAD THE HEADLAMPS POLISHED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND IS THE CONTACT'S PROBLEM. THE FAILURE MILEAGE WAS 230,000 AND CURRENT MILEAGE WAS 280,000. UPDATED 09/10/08. *LJ THE TAILGATE WAS REPLACED 3 TIMES. THE SLIDING DOORS WOULD NOT OPEN. THE CONSUMER STATED THE HEADLIGHTS HAVE CRYSTALLIZED TO THE POINT IT CREATES SHADOWS ON THE ROAD. UPDATED 09/012/08. *JB
Jun 25, 2008
ENGINE AND ENGINE COOLING,VISIBILITY,AIR BAGS
1 complaint
THE SERPENTINE BELT ON OUR 1999 DODGE GRAND CARAVAN HAS SLIPPED OFF SEVERAL TIMES. VISIT CARSURVEY.ORG AND YOU'LL SEE THAT MANY OTHER DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM REGULARLY. SOME ARE GETTING STUCK IN THE FREEZING SNOW AS A RESULT. WE'VE HAD OTHER PROBLEMS, SUCH AS A BURNED OUT COMPUTER BOARD OWED TO A SHORT IN THE DRIVER'S SIDE SEAT. AND THE DRIVER'S SIDE POWER WINDOW WILL NOT FUNCTION. WE WILL NOT BUY ANOTHER CHRYSLER VEHICLE. FURTHERMORE, AS A JOURNALIST, IT'S INTERESTING TO NOTE THAT DODGE HAS NOT TAKEN RESPONSIBILITY FOR ALL THE GLITCHES IN THE CARAVAN AND ISSUED ADDITIONAL RECALLS. I'D HAVE MUCH MORE RESPECT FOR THE COMPANY IF THEY DID. WE'VE ONLY HAD ONE RECALL, AND THAT WAS FOR A CLOCK SPRING IN THE STEERING WHEEL. *TR
Jan 20, 2008
SUSPENSION,STRUCTURE
1 complaint
FRONT STRUT TOWERS OF 1999 DODGE GRAND CARAVAN ARE RUSTING THROUGH CAUSING POTENTIAL FAILURE OF FRONT SUSPENSION. CHRYSLER HAS ISSUED A TECHNICAL SERVICE BULLETIN: SUSPENSION/BODY - STRUT TOWER CORROSION. NUMBER: 23-044-02 GROUP: BODY DATE: OCT. 14, 2002 SUBJECT: NS STRUT TOWER CORROSION THEY ARE CONSIDERING IT A COSMETIC ISSUE. HOWEVER, IT SHOULD BE A SAFETY RECALL. CHRYSLER HAS PRODUCED A REMEDY WITH A CAP KIT, AT THE OWNERS EXPENSE. NO NOTIFICATION TO PRESENT OWNERS TO INSPECT THIS SAFETY ITEM HAS BEEN PRODUCED. *TR
Nov 21, 2007
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
THE FUEL LINE IS NOT SECURED TO THE UNDERCARRIAGE. IT CAME OUT OF ITS OPEN U SHAPED HANGER AND FELL AGAINST THE DRIVELINE. THE DRIVE LINE THEN WORE A HOLE IN THE GAS LINE SHUTTING DOWN THE VEHICLE AND SPEWING FUEL ALL OVER. STRANDING EVERYONE. LUCKILY IT DID NOT START A FIRE FROM THE MUFFLER. IT HAS BEEN REPAIRED AND TIED TO THE HANGER SO THAT IT WILL NOT COME OUT AGAIN.*AK
Jul 05, 2007
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
I BOUGHT A USED 1999 DURANGO IN 2004 WITH ONLY 37,000 MILES ON IT. AFTER REACHING 51,000 MILES THE WATER PUMP WENT OUT AND TOOK SEVERAL OTHER COMPONENTS WITH IT COSTING $900 IN REPAIRS. NOW AT 67,000 MILES, I NEED TO REPLACE TIRES AGAIN AND REPLACE BALL JOINTS FOR ANOTHER $800. NO CRASHES OR INJURIES, JUST FRUSTRATION AT A POORLY BUILT PRODUCT WHICH NO ONE SEEMS WILLING TO STAND BEHIND. *TR
Jun 11, 2007
STEERING,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
1999 GRAND CARAVAN - SERPENTINE BELT COMES OFF WHEN IT RAINS OR VEHICLE IS DRIVEN THROUGH WATER, EVEN MINOR AMOUNTS. CAUSES SUDDEN LOSS OF STEERING ABILITY, ESPECIALLY IF IT OCCURS WITHOUT WARNING DURING A TURN. I HAVE OWNED THIS VEHICLE FOR 6 YEARS AND 125,000+ MILES WITHOUT INCIDENT. DURING THE LAST 25,000 MILES BELT HAS COME OFF UNPREDICTABLY 6-8 TIMES IN WET WEATHER. OCCURRENCES STARTED FOLLOWING REPLACEMENT OF FRONT TIRES AND A WHEEL ALIGNMENT. DEALERS AND SERVICE STATIONS HAVE BLAMED THE TENSIONEER, A PULLEY, THE BELT ITSELF, AND WATER. REPLACEMENT OF THESE PARTS DOES NOTHING TO RESOLVE THE PROBLEM WHICH OCCURS AGAIN WITH THE NEXT RAIN STORM. SOMETHING CHANGED AT 125,000 MILES THAT CAUSES THE BELT TO DISENGAGE THE PULLEYS AND /OR TENSIONER WHEN WATER IS SPRAYED UP BY THE TIRES IN WET WEATHER. I CHANGED TIRES TO A DIFFERENT TREAD DESIGN AND THIS HELPED FOR A TIME, BUT WITH WEAR THE PROBLEM RECURRED. *JB
Mar 05, 2007
VISIBILITY,AIR BAGS
1 complaint
DT: CONSUMER TOOK VEHICLE TO JACK ELLIS DODGE IN GLENDALE, CALIFORNIA FOR RECALL REPAIR OF THE CLOCK SPRING, D17. CONSUMER HAD BEEN HAVING PROBLEM WITH PASSENGER FRONT WINDOW NOT ROLLING DOWN OR UP SOMETIMES. CONSUMER HAD THIS PROBLEM 3 MONTHS PRIOR TO RECALL REPAIR. CONSUMER ASKED DEALER IF THIS MAY BE RELATED TO RECALL REPAIR, AND DEALER CHECKED IT AND SAID HE WAS NOT SURE IF IT WAS RELATED. MANUFACTURER SAID IT COULD BE A PART OF THE CLOCK SPRING PROBLEM. CONSUMER SAYS THAT WHEN AIR CONDITIONER WAS ON POWER WINDOW WORKED, BUT WHEN IT WAS OFF WINDOW WILL NOT WORK. DEALER TOLD CONSUMER THAT MOTOR FOR WINDOW WAS ON ITS WAY OUT, AND REPAIR WOULD COST $500. CONSUMER BELIEVED THAT PROBLEM WAS RELATED TO CLOCK SPRING. CONSUMER MARKED DOOR PANEL TO SEE IF DEALER WOULD TAKE PANEL OFF TO CHECK MOTOR, AND SAID THAT DOOR PANEL WAS NOT REMOVED TO CHECK MOTOR.*AK *NM
Oct 06, 2005
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER
1 complaint
DT: THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. HE STATES THAT FOR THE LAST TWO YEARS ALL THE GAUGES WILL GO OUT WHILE DRIVING. THE CHECK ENGINE LIGHT CAME ON WHILE THE CAR WAS RUNNING. ALSO, WHILE THIS PROBLEM WAS HAPPENING ABS BRAKES FAILED. DEALER SAID THAT THE PROBLEM COULD HAVE BEEN THE BODY CONTROL MODULE. THEY COULD REPROGRAM OR REBUILD IT. THE VEHICLE WILL NOT TABULATE MILES. HE HAS KNOWN 1994'S TO DO THE SAME THING . THEY REPLACED THE BCM, AND A COUPLE OF YEARS LATER IT WENT OUT AGAIN. IF CONSUMER TAKES Y FIST AND HITS THE DASH THE LIGHTS WILL COME BACK ON. THIS WORKED FOR A WHILE BUT SINCE THE PROBLEM WAS HAPPENING MORE OFTEN THIS DIDN'T FIX THE PROBLEM ANYMORE. HE CHECKED THE NHTSA WEBSITE FOR THIS PROBLEM AND HAS SEEN OTHER COMPLAINTS LISTED BUT UNDER DIFFERENT COMPONENTS. THE CAR WAS ACTUALLY FALSIFYING MILEAGE BECAUSE IT WILL NOT TABULATE THE MILES CORRECTLY. HE HAD THE NAME AND ADDRESS OF THE 1994 DODGE OWNER.*AK
May 31, 2005
SUSPENSION,EQUIPMENT
1 complaint
L999 DODGE DURANGO UPPER AND OR LOWER BALL JOINT FAILURES ON FOUR DIFFERENT OCCASIONS OVER A FOUR YEAR PERIOD. UPPER AND LOWER BALL JOINTS USED AS ORIGINAL MANUFACTURER INSTALLED AND REPLACEMENT PARTS ARE KNOWN TO BE DEFICIENT ACCORDING TO NHTSA, AND ACCIDENTS AS WELL AS EXPENSIVE REPLACEMENT COSTS HAVE OCCURED. I AM NOW IN MY FOURTH REPLACEMENT CYCLE, WITH UPPER BALL JOINTS HAVING BEEN REPLACED THREE TIMES AND THE LOWERS NOW IN THEIR SECOND TIME. NHTSA HAS FAILED TO INCLUDE L998 AND L999 MODEL YEARS, ALLOWING DAIMLER CHRYSLER TO SLIP THE NOOSE REGARDING RESPONSIBILITY FOR THE SAME DEFECTIVE PARTS USED IN 2000-2004 MY VEHICLES. NHTSA SHOULD REQUIRE DODGE TO INCLUDE L998, L999 MODEL YEARS IN ITS RECALL INVESTIGATION. DODGE CUSTOMER SERVICE REJECTED MY TWO SEPARATE APPEALS FOR REPLACEMENT OR REIMBURSEMENT, ONE IN 2003 AND THE OTHER IN 2004 PARTS FAILURE DATES WERE 12/27/01, 12/27/03, APRIL '04 AND ON 12/L8/04.*AK
Dec 20, 2004
Crash: 1
Fire: 1
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
ANNUAL MA STATE INSPECTION REVEALED RIGHT UPPER BALL JOINT AND BOTH LOWER BALL JOINTS WERE LOOSE SO ALL WERE REPLACED ON 12/3/04 ALONG WITH LEFT FRONT HUB BEARING...ADDITIONAL PROBLEMS PRIOR TO THIS INCLUDE REPLACEMENT OF SERPENTINE BELT 11/17/03...REPLACEMENT OF COOLANT TEMP SENSOR, THERMOSTAT AND THERMOSTAT GASKET, AND BELT TENSIONER 2/23/04...REPLACEMENT OF RIGHT FRONT HUB BEARING 5/04...REPLACEMENT OF FRONT ROTORS, LEFT FRONT CV AXLE, LEFT INNER TIE ROD, REAR SHOCKS, OUTPUT SPEED SENSOR, AND NEW TIRE DUE TO GOUGING OF INNER TIRE WALL BY FRONT END PARTS 8/17/04. CONSUMER HAS PAID FOR ALL REPAIRS DONE BY AN INDEPENDENT MECHANIC. CONSUMER WANTS PROBLEMS DOCUMENTED GIVEN RECENT MEDIA REPORTS ASSOCIATED WITH THIS VEHICLE. CONSUMER WANTS TO SEE RECALL ISSUED FOR SEVERAL OF THESE SAFETY FAILURES AND WANTS REIMBURSEMENT FROM MANUFACTURER FOR EXPENSES INCURRED. *JB
Dec 11, 2004
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
THE PLANETARY SET FROM THE AUTOMATIC TRANSMISSION WAS DISCOVERED BROKEN BY THE DEALER AFTER THE VEHICLE WOULD NOT START. *AK HEADLIGHTS WERE TO DIM ON THE VEHICLE. *TC
Dec 09, 2004
POWER TRAIN,AIR BAGS
1 complaint
WHILE DRIVING 25 MPH THE VEHICLE WENT OVER A POT HOLE AND BOTH FRONT AIR BAGS DEPLOYED. THE FRONT PASSENGER'S SIDE AXLE ALSO BROKE. *NLM *SC
Feb 24, 2004
Injuries: 2
SERVICE BRAKES, HYDRAULIC,VISIBILITY,VEHICLE SPEED CONTROL,WHEELS
1 complaint
I HAVE A 1999 GRAND CARAVAN, I HAVE NOT RECEIVED ANY RECALL NOTICES AT ALL. I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE. WHY HAVEN'T I BEEN NOTIFIED OF ANY OF THESE CONCERNS. I HAVE PROBLEMS WITH WINDSHIELD WIPERS JUST QUITTING. DOME LIGHTS FADING IN AN OUT. NOW THAT MY WARRENTY IS UP, THEY SAY I'LL NEED A NEW TRANSMISSION. THE BACK GATE WON'T UNLOCK WITH A KEY, THE WINDOWS LEAK, THE SLIDING DOORS DON'T SEAL, THEY RATTLE GOING DOWN THE ROAD. MY RPM DIAL SHOOTS UP AND DOWN, NOT ONLY THAT, MY PAINT HAS STARTED PEELING OVER THE BACK LEFT WHEEL. THEY SAY IT'S NOT THEIR PROBLEM. JUST STARTED BUBBLING AND RUSTING. I'VE HAD TO HAVE A GAS LINE UNDERNEATH FIXED DUE TO KNOCKING IT WASN'T FIXED PROPERLY. I HAVE A LEMON IS WHAT I HAVE AND NOW THAT I HAVE NO WARRENTY THEY JUST KEEP PUTTING THEIR HANDS OUT. I HAVE PUT THREE SETS OF BRAKES IN LESS THAN 4 YEARS AND NOW THEY SAY I NEED ROTORS. I LIVE 3 MILES FROM WORK. WHAT'S UP WITH THAT. HELP!!!!!!!!!!!!!NOW MY BLOWER IS GOING OUT OF MY HEATER, I'VE HAD TO REPLACE TWO HUB CAPS, $150 EACH FOR THE FRAGILE PLASTIC.*AK
Feb 04, 2004
STEERING,POWER TRAIN
1 complaint
WHILE DRIVING AT 45 MPH AND WITHOUT ANY WARNING AUTOMATIC TRANSMISSION FAILED. TOWED VEHICLE TO THE DEALER, TECHNICIAN INDICATED THE NEED FOR A NEW TRANSMISSION, ALSO TIE ROD AND STEERING WHEEL PROBLEMS. *AK
Jan 12, 2004
SERVICE BRAKES, HYDRAULIC,WHEELS,SEATS
1 complaint
WE BOUGHT OUR DODGE GRAND CARAVAN ON MARCH 11TH 2000, WITHIN THE FOLLOWING MONTH WE TOOK THE VAN BACK TO THE LEITH DEALER SHIP THAT WE BOUGHT IT FROM TO COMPLAIN ABOUT A VERY LOUD POPPING NOISE THAT WAS COMMING FROM THE FRONT RIGHT WHEEL WELL AND WE WERE TOLD AND I QUOITE " THAT IS A NOISE THAT IS VERY COMMON TO DODGE VEHICLES" AND BASICLLY TOLD WE WOULD HAVE TO LIVE WITH IT. IT GOT WORSE SO WE TOOK IT BACK AGAIN TO THE SAME DEALERSHIP AND TOLD THEM THAT THE PROBLEM WAS DEFFIANTLY WORSE AND WOULD YOU PLEASE LOOK AT IT, AGAIN WE WERE TOLD THE SAME THING. ALL IN ALL WE TOOK IT BACK TO THE DEALERSHIP AT LEAST 3 OR 4 DIFFERENT TIMES AND EVERYTIME THE ANSWER WAS THE SAME. IN MARCH OF THIS YEAR (2003) WE TOOK OUR VAN IN TO A LOCAL FIRESTONE TO HAVE NEW TIRES BUT ON THE VAN AND I ASKED ONCE AGAIN IF THEY WOULD CHECK AND SEE IF THEY COULD FIND THE SOURCE TO THE NOISE, AND THEY DID. FOR 3 YEARS WE DROVE AROUND WITH THE WHEEL HUB COMMING OFF, IT TURNED OUT THE THE WHEEL HUB ASEMBLEY WAS LOOSE AND COMING OFF YOU COULD PULL THE WHEEL IN ALL DIFFERENT DIRECTIONS WITH IT TIGHTLY BOLTED TO THE VAN ITSELF, THE GAS STRUTS HAD TO BE REPLACED AND THE SWAY BAR LINK KIT HAD TO REPLACED ON IT ALSO. ALL IN ALL THE TOTAL BILL ENDED UP AS $800.09 TO GET THE VAN FIXED. WE HAVE ALSO HAD TO HAVE THE CALIPERS REPLACED TWICE ON THE VAN AND WE HAVE BEEN TOLD ONCE AGAIN THAT THIS IS ALSO COMMON TO DODGE VEHICLES. WE WOULD LOVE TO BE REIMBERSED FOR THIS BECAUSE THE DEALERSHIP SOLD US THIS VEHICLE IN THIS SHAPE AND KNEW IT AND THEN LIED ABOUT IT NOT ONCE BUT SEVERAL TIMES BUT THE DEALERSHIP IS NO LONGER IN BUSINESS.*AK
Dec 08, 2003
STEERING,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
I OWN A 1999 DODGE GRAND CARAVAN, SPORT EDITION. YESTERDAY WHILE MY WIFE WAS MAKING A RIGHT TURN ON THE STREET, THE STEERING FROZE AND THE BRAKES FAILED. SHE WENT STRAIGHT ON THE OTHER SIDE OF THE CROSS STREET AND THE VAN WENT DEAD. UPON STARTING THE VAN AGAIN, THE "SERVICE ENGINE SOON" LIGHT CAME UP. THE SPEEDOMETER WAS UNRESPONSIVE AND SOMEHOW WE BROUGHT THE VAN HOME. THIS IS PROBABLY THE SPEED SENSOR THAT HAS GONE BAD AGAIN. THREE MONTHS AGO WHEN I WAS DRIVING THE VAN ON THE FREEWAY, THE VAN WENT UNRESPONSIVE AND I HAD TO PULLOVER. UPON STARTING THE VAN, IT SHOWED THE SERVICE ENGINE SOON LIGHT AND WOULD NOT CATCH UP HIGHWAY SPEED. I HAD TO DRIVE AT 35 MPH SPEED ON FREEWAY AT VERY HIGH ENGINE REVOLUTIONS AND COME HOME. THE DEALER REPLACED THE SPEED SENSOR TO FIX THE PROBLEM. THE SERIOUS THING OF THE PROBLEM IN THIS VAN IS THAT THE PROBLEM OCCURS SUDDENLY WHILE THE VAN IS IN MOTION. YESTERDAY AND THREE MONTHS AGO IT COULD HAVE RESULTED IN A FATAL ACCIDENT. *LA
Oct 25, 2003
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
RE: 1999 DODGE GRAND CARAVAN HAD INTERMITTENT AND THEN CONSTANT AIR BAG LIGHT FOLLOWED SHORTLY THEREAFTER BY SIMULTANEOUS LOSS OF CRUISE CONTROL & HORN. *LA
Oct 14, 2003
AIR BAGS,SEAT BELTS
1 complaint
WHILE DRIVING AT 45 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE AIR BAGS DID NOT DEPLOY NOR DID THE SEAT BELTS PROPERLY RESTRAIN THE DRIVER. AS A RESULT THE DRIVER SUSTAINED SERIOUS INJURIES. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM
Sep 17, 2003
STEERING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
ELECTRICAL FIRE UNDER THE STEERING COLUMN, WIRING HARNESS REPLACED, AND PROBLEMS WITH THE STEERING WHEEL.*MR THE VEHICLE IS EQUIPPED WITH EMC DS2000 ADAPTIVE STEERING AND EMC EGB. WHILE DRIVING THE VEHICLE'S FAILURE ALARMS CONSTANTLY SOUNDED. ON ONE OCCASION THE SYSTEM MALFUNCTION AND CAUSED AN ACCIDENT. ON ANOTHER OCCASION THE VEHICLE CAUGHT ON FIRE UNDER THE STEERING COLUMN. ON BOTH OCCASIONS THE DEALER REPLACED THE WIRING HARNESS. THE DRIVER CONTINUED TO HAVE PROBLEMS WITH THE STEERING WHEEL. THE DEALER DETERMINED THAT THE GEAR TRAIN OF THE ENCODERS WERE DAMAGED. BOTH ENCODER GEARS AS WELL AS THE ENCODER ASSEMBLY WERE REPLACED. *NM
Jun 29, 2003
Crash: 1
Fire: 1
INTERIOR LIGHTING
1 complaint
INTERIOR LIGHTING PROBLEM. *AK
Feb 03, 2003
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
TO: WHOM IT MAY CONCERNS: I AM WRITING TO YOU AS A DISSATISFIED DODGE CARAVAN OWNER. I PURCHASED MY VAN BRAND NEW ON MARCH 1999. I HAVE HAD CONSISTENT PROBLEMS WITH THE CAR, SINCE THE DAY I PURCHASED IT: A) ON JANUARY 24, 2000 WE REPLACED THE , SENSOR, TRANSAX LE, TURBIN INPUT IN THE TRANSMISSION. B) FEBRUARY 17, 2000 WE REPLACED THE BATTERY. C) FEBRUARY 20, 2001. WE REPLACED THE EVAPORETOR, SUCTION LINE, LIQUID LINE AND THE COIL IN THE AIR CONDITION UNIT. D) REPLACED THE WINDOW LIFT MOTOR. E) JANUARY 8,2002 REPLACED SOP BELT TENSIONER COIL . F) JANUARY 4,2002 REPLACE THE BATTERY. G) MARCH 2, 2002 REPLACED WINDSHIELD WASHER PUMP. H) JUNE 2, 2002 REPLACED FUEL SEAL. I) NOVEMBER 13, 2002 REPLACED THE HIGH PRESSURE VALVE OF THE A/C NOW THEY ARE ASKING US TO REPLACE THE EVAPORETOR AND THE COMPRESSOR WHICH WAS REPLACED BY MAROONE DODGE ON FEBRUARY 2001!!! ALL REPAIRS WERE DONE AT AUTHORIZE DODGE DEALER: MAROONE DODGE LOCATED: 21151 N.W 2ND AVE MIAMI, FL 33169 TEL: 305-653-6343. WE FEEL THAT FOR 44,000 MILES CAR WE SHOULD NOT EXPERIENCED SO MUCH PROBLEM ESPECIALLY WITH THE A/C WHICH WAS FIXED IN 2001. WE HOPE YOU WILL CORRECT THE WRONG AND REPAIRED THE CAR WITH NO COST TO US.SINCERELY DAVID AND HONEY BOUGANIM 239 ATLANTIC ISLE SUNNY ISLES, FL 33160 TEL: 305-945-5354
Dec 19, 2002
VISIBILITY,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
WINDSHIELD WIPERS/ HORN, AND CRUISE CONTROL ARE INOPERATIVE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Aug 07, 2002
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
WE WERE ON THE WAY TO OUR VACATION DESTINATION ON 7/30/02 AND PULLED OFF THE FREEWAY FOR GAS. THE "SERVICE ENGINE SOON" LIGHT CAME ON AS SOON AS WE PULLED INTO THE GAS STATION. ONCE WE WERE ON THE ROAD AGAIN, THE VAN WOULD NOT COME OUT OF SECOND GEAR. WE WERE THEN FORCED TO STOP IN A PARKING LOT AND GOT DIRECTIONS TO THE CLOSEST FULL SERVICE REPAIR SHOP. (THIS ALL TOOK PLACE AT 8:15PM IN BARSTOW, CA) THE MECHANIC RAN DIAGNOSTICS ON THE VAN AND THOUGHT IT MIGHT BE THE SENSOR BUT WOULD HAVE TO RUN MORE TESTS THE FOLLOWING MORNING. WE WERE, AT THAT POINT FORCED TO STAY IN BARSTOW FOR THE NIGHT. WE CALLED THE MECHANIC IN THE MORNING AND GOT THE UNBELIEVABLE NEWS. AFTER RUNNING MORE DIAGNOSTICS HE FOUND TWO ADDITIONAL ERRORS IN THE TRANSMISSION RELATED TO A PRESSURE PROBLEM AND INFORMED US OUR TRANSMISSION WAS THE PROBLEM AND NEEDED TO BE REPLACED. THE MECHANIC WAS ABLE TO ORDER A FACTORY REBUILT TRANSMISSION AND WE WERE CHARGED A MERE $2,750.00 FOR PARTS AND LABOR. IN THE MEAN TIME WE HAD TO RENT 2 CARS TO GET TO OUR DESTINATION (NO VEHICLES WERE AVAILABLE TO FIT 6 PEOPLE). WE HAD TO STAY AN ADDITIONAL NIGHT IN A HOTEL, AS OUR VAN WOULD NOT BE READY UNTIL FRIDAY NIGHT. OUR VAN HAS LESS THAN 43,000 MILES ON IT AND SHOULD HAVE BEEN MORE RELIABLE THAN WHAT IT WAS. WE NOW HAVE THE FACTORY REBUILT TRANSMISSION, PROBABLY FROM SOMEONE ELSE VAN AND THEREFORE CANNOT BE TRUSTED. WE DO NOT FEEL THE REBUILT TRANSMISSION IS RELIABLE AND NOW WILL NOT DRIVE THIS VEHICLE UNLESS ABSOLUTELY NECESSARY. IT IS UNSAFE!! WE FEEL FORTUNATE THAT WE HAD EXITED THE FREEWAY AT APPARENTLY THE RIGHT TIME, WHO KNOWS WHAT WOULD HAVE HAPPENED HAD THE VAN SHIFTED IN TO SECOND GEAR AT 70MPH. THE STORY WOULD HAVE BEEN MUCH DIFFERENT.*AK
Aug 04, 2002
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
WHILE IN TRAFFIC TRAVELING APROX.35MPH VEHICLE SUDDENLY DROPPED TO LOWEST GEAR,RPMS SHOT UP,SPEEDOMETER FAILED,SERVICE ENGINE LIGHT CAME ON.TO SHOP IMMEDIATELY WHERE MECHANIC SAID HE HAS SEEN MANY DODGE CARVAN TRANSMISSION FAILURES AND TO TAKE IT BACK TO THE DEALER.I AM THE 2ND OWNER AND DON'T KNOW IF THE ORIGINAL OWNER HAD THIS PROBLEM AND PERHAPS THATS WHY HE TRADED IT WITH ONLY ABOUT 40K MILES ON IT?DEALER SAYS PROBABLY A SENSOR,CAN'T FIX TODAY - COME BACK MONDAY.
Jul 27, 2002
SEAT BELTS,CHILD SEAT
1 complaint
WHILE PLACING A PURSE ON THE FLOOR NEXT TO THE DRIVER'S SEAT, THE DRIVER'S SEAT BELT BUCKLE INADVERTANTLY RELEASED. ALSO, WHILE A PASEENGER IN THE CENTER BENCH SEAT WAS BUCKLING THEIR SEATBELT, THE SEATBELT ON THE CHILD'S BOOSTER SEAT NEXT TO IT RELEASED.
Apr 04, 2002
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
CLOCK SPRING ASSEMBLY WAS REPLACED IN JULY 2000, AT THIS TIME, AIRBAG LIGHT IS ON .*AK DEALER REPLACED CLOCK SPRING ASSEMBLY AGAIN ON 14-AUG-2001 WITH 80533 MILES. SERPENTINE BELT AND TENSIONER REPLACED, IT WAS CAUSING NOISE. *SLC
Aug 28, 2001
VEHICLE SPEED CONTROL,TIRES
1 complaint
CRIUSE CONTROL DOES NOT MAINTIAN SPEED ON UPHILL ROADS - DEALERSHIP REPLACED - PROBLEM CORRECTED, TIRES WEAR OUT AT 25000+ MILES. AREA IS OUTSIDE EDGE ON BOTHS SIDES OF TIRES BALD. FRONT END CHECK OUT OK, REPLACED TIRES WITH REAR TIRES, BUT STILL EXPERIENCING SAME PROBLEM. *AK (TIRESIZE: 215/60-17)
Jul 10, 2001
STEERING,AIR BAGS
1 complaint
EA01007-CONSUMER TOOK VEHICLE TO DEALER FOR A SOUND IN STEERING COLUMN. DEALER HAS REPLACED STEERING COLUMN TWICE, AND CLOCK SPRING TWICE BUT DEFECT STILL OCCURS. *AK
Apr 06, 2001
POWER TRAIN,VISIBILITY
1 complaint
IN LIGHT SNOW PLASTIC GEAR THAT CONTROLS WINDSHIELD WIPER ARM HAS STRIPPED OFF, CAUSING IT TO BECOME INOPERATIVE. 2. ALSO THERE IS NO SAFETY LOCK FOR GEAR SHIFT THAT PREVENTS VEHICLE FROM ROLLING IN CASE SOMEONE MOVES GEAR SHIFT WITHOUT APPLYING BRAKES.*AK *SLC
Mar 26, 2001
POWER TRAIN,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
WE HAVE BEEN COMPLAINING THAT THERE IS SOMETHING WRONG WITH THE TRANSMISSON SINCE SEPTEMBER 1999. THE DEALER SAID THAT THE COMPUTER SHOWS IN SPEC. THE SPEED SENSOR WENT AND THE VAN COULD NOT SHIFT GEARS. REPLACED AND FAILED AGAIN TAKING OUT THE SPEEDOMETER. TOLD IT WAS JUST A LOSE WIRE THIS TIME. THE DEALER TOLD ME THAT ALL 1998-99 VEHICLES HAVE THE SAME REV OF SENSOR AND CHRYSLER WILL NOT REPLACE THEM UNTIL THE FAIL. AT THE SAME TIME THE AIRCONDITIONER FAILED -TOLD THAT THE CONDENSER FAILED DUE TO LEAVES ROTTING THE SYSTEM. A VACUUM HOSE FAILED AND ANOTHER ONE CAME LOSE. NOW THE TRANS SHUDDERS WHEN SHIFTING. TOLD THAT THE TRAN IS BUILT LIKE THIS AND MOST PEOPLE DON'T NOTICE IT. CHRYSLER IS AWARE OF THE PROBLEM BUT WON'T FIX IT. DEALER SUGGESTED THAT I NOT KEEP THIS VEHICLE PAST WARRANTY AS IT WILL CONTINUE TO FAIL AND BECOME COSTLY TO ME. THEY ALSO TOLD ME MY EXPECTATIONS WERE TOO HIGH AND I SHOULD HAVE PURCHASED A FOREIGN VEHICLE IF I WANTED RELIABILITY. I CONTACTED CHRYSLER. THEIR CUST SERVICE SAID THAT THEY ARE ONLY CONCERNED WITH FIXING THE VEHICLE AND NOT BUILDING CUSTOMER RELATIONS. I WAS TOLD THAT MANAGERS WILL NOT SPEAK TO CUSTOMERS. MY WIFE WAS ALMOST REAR ENDED WHEN THE TRANSMISSION FAILED AND IS AFRAID TO DRIVE THE VEHICLE.
Aug 27, 2000
PARKING BRAKE
1 complaint
PARKING BRAKE FAILED. YH
Apr 04, 2000
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
APPROXIMATEL;Y AN HOUR AFTER MVA (DAMAGE TO FRONT DRIVERS SIDE), I LEFT TO ACCIDENT SCENE. TRANSMISSION WOULD NOT SHIFT, SO PULLED OVER AT FIRST AVALIABLE AREA. THE ENGINE CAUGHT ON FIRE. INSURANCE ESTIMATES IN EXCESS OF $6000 OF STRUCTURAL DAMAGE FORM ACCIDENT IN ADDITION TO FIRE. VEHICLE IS TOTAL LOSS. I DON'T BELIEVE THE CRUMBLE ZONES PROPERLY PROTECTED TO FRAME. I DON'T THINK THE VEHICLE SHOULD HAVE CAUGHT ON FIRE. INVESTIGATION OF NHTSA WEB SITE PRODUCED NHTSA ACTION NUMBER EA99013 WHICH PROMPTED CONTACT. *AK
Mar 11, 2000
Crash: 1
Fire: 1
SERVICE BRAKES, AIR
1 complaint
UPON SLOWING DOWN TO STOP AT A STOP SIGN ABS PUMP STARTED RUNNING AND BRAKE PEDEL WENT TO FLOOR CAR FAILED TO STOP AT STOP SIGN AND PROCEEDED INTO THE INTERSECTION ABS LIGHT CAME ON
Oct 05, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
OUR 1999 DODGE GRAND CARAVAN WAS MODIFIED FOR MY WIFE WHO IS DISABLED AND CONFINED TO A WHEELCHAIR. THE MINI VAN WAS CONVERTED BY VANTAGE MOBILITY INTERNATIONAL (VMI) IN PHOENIX AZ. DURING THE MODIFIACATION, THE EXHAUST SYSTEM WAS RE-ROUTED AND DURING NORMAL DRIVING CONDITIONS, CAUSED THE MUFFLER TO MOVE AND SEVER THE RIGHT REAR BRAKE FLUID LINE AS WELL AS THE ABS ELECTRICAL CONTROLLER LINE. THE MOVEMENT OF THE EXHAUST SYSTEM ALSO PUNCTURED A HOLE IN THE REAR OF THE MUFFLER THAT WOULD HAVE ALSO PRESENTED A CARBON MONOXIDE SITUATION. IF I HAD NOT HAD MY LOCAL DODGE DEALER LOOK AT MY VAN ON THIS PARTICULAR DAY, MY FAMILY WOULD HAVE BEEN IN AN ACCIDENT. THIS COMPANY PROVIDES THESE VEHICLES NATIONWIDE AND THIS SITUATION COULD CONTINUE TO PRESENT A SAFETY HAZARD TO OTHER OWNERS AND SHOULD BE INVESTIGATED. THANK YOU. *AK
Jul 06, 1999
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
DEALER CLAIMS GASKET WAS NOT INSTALLED IN FUEL LINE. GASKET IS NOT AVAILABLE SEPARATELY, SO ENTIRE TANK ASSEMBLY MUST BE REPLACED. DEALER OPTED TO SQUIRT SEALER INTO LINE FOR REPAIR. DRIVER'S SIDE SLIDING DOOR RATTLES BADLY. DEALER ADJUSTED STRIKER, DOOR GOT WORSE. TECHNICIAN CLAIMS RATTLE IS NORMAL.
Mar 17, 1999
PARKING BRAKE,FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
EMERGENCY BRAKE DID NOT RELEASE RIGHT REAR WHEEL AFTER USE. WHEEL SKIDDED ABOUT 3 FEET WHEN DRIVER DECIDED TO BACK-UP TO ATTEMPT RELEASE. WHEEL RELEASED WITH A LOUD BANG. OWNER'S MANUAL DOES NOT LIST CAPACITIES FOR OIL, COOLANT ETC... CALLED CHRYSLER, THEY CLAIM CAPACITIES ARE ON BACK COVER OF MANUAL. CHRYSLER VERIFIED MANUAL REAR COVER IS BLANK. CHRYSLER TO COPY 1998 MANUAL BACK AND SEND TO CUSTOMER. CHRYSLER CLAIMS 1998 CAPACITIES ARE UNCHANGED FOR 1999.
Mar 17, 1999
4.6/5.0
81 reviews

Frequently Asked Questions

How many problems does the 1999 DODGE Grand Caravan have?

The 1999 DODGE Grand Caravan currently has 514 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 1999 DODGE Grand Caravan?

The most common problems reported for the 1999 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 1999 DODGE Grand Caravan problem data come from?

All problem and complaint data for the 1999 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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