2000 DODGE Grand Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
472
Complaints Reported
Complaints by Component
POWER TRAIN
83 complaints
I PICKED UP ON A MATTER OF SAFETY WITH MY 2000 DODGE GRAND CARAVAN SE, WHEN THE VEHICLE IS TURNED ON, AND RUNNING THE VEHICLE CAN BE SHIFTED FROM PARK TO OTHER GEARS WITHOUT THE BREAK PEDAL BEING DEPRESSED. THIS ISSUES CONTINUES TO HAPPEN. I SPOKE WITH THE DEALER ABOUT THE ISSUE, AND WAS TOLD THAT IN THE 2000 MODEL IT WASN'T REQUIRED TO PRESS THE BRAKE PEDAL TO SHIFT THE VEHICLE. I AS THE CONSUMER DO NOT THINK THIS THE CASE. I CAN MAKE IT HAPPEN TIME AFTER TIME, AND CAN SHOW YOU IT HAPPENING. COULD RESULT IN PROPERTY DAMAGE, AND OR CRASH. *TR
Jul 30, 2008
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE CHECKING THE TRANSMISSION UNDER THE HOOD WITH THE ENGINE RUNNING, THE CONTACT'S GRANDDAUGHTER WAS ABLE TO SHIFT FROM NEUTRAL TO DRIVE. THE ENGINE REVVED AND THE VEHICLE MOVED FORWARD, KNOCKING THE CONTACT UNDERNEATH THE VEHICLE. WHEN THE VEHICLE SUDDENLY STOPPED, SHE MANAGED TO GET UP FROM UNDER THE VEHICLE AND TURN OFF THE ENGINE. THE CONTACT WAS THE ONLY ONE INJURED. THE PARAMEDICS HAD BEEN CALLED AND THE FIRE DEPARTMENT FILED A REPORT. SHE WAS THEN TRANSPORTED TO THE HOSPITAL. CHRYSLER STATED THAT IT WAS IMPOSSIBLE FOR THE GEAR TO BE MOVED OUT OF POSITION WITHOUT DEPRESSING THE BRAKE PEDAL. THEY OFFERED NO ASSISTANCE AND THE CONTACT IS CONCERNED THAT THE FAILURE MAY RECUR. THE FAILURE MILEAGE WAS 124,000 AND CURRENT MILEAGE WAS 124,784.UPDATED 05/13/08. *LJ
Mar 26, 2008
LUCKILY WE WERE SLOWING TO A STOP AT THE TIME OF THIS INCIDENT. THE CENTER PIN THAT HOLDS THE GEARS IN THE DIFFERENTIAL CAME LOOSE AND LOCKED THE FRONT WHEELS UP SO VIOLENTLY THAT IT KILLED THE ENGINE. IF THIS HAPPENED AT HIGHWAY SPEED THIS COULD HAVE BEEN DEADLY. THERE WAS NO WARNING NO NOISE AT ALL. WHEN THIS HAPPENED IT BUSTED THREE HOLES IN THE DIFFERENTIAL CASE OF THE TRANSMISSION AND ONE HOLE IN THE FLYWHEEL HOUSING. I BELIEVE THERE ARE SOM SERIOUS ENGINEERING ISSUES THAT CHRYSLER NEEDS TO ADDRESS BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. LUCKILY ALL I AM OUT IS THE MONY TOBUY ANOTHER TRANSMISSION AND PAY THE CORE CHARGE SINCE MY CASE IS NOT REBUILDABLE.
Mar 19, 2007
WHILE DRIVING ON A MAJOR INTERSTATE THE TRANSMISSION IN MY 2000 DODGE GRAND CARAVAN LOCKED UP WITH ONLY 87403 MILES REGISTERED. AFTER HAVING IT TOWED TO A REPUTABLE TRANSMISSION COMPANY I FOUND THAT THE ENTIRE TRANSMISSION WAS DAMAGED FOR NO APPARENT REASON AND HAD TO BE REPLACED. WHILE REPAIRS WERE BEING MADE I INVESTIGATED TO SEE IF THERE WAS A RECALL FOR THIS VEHICLE FOR TRANSMISSION PROBLEMS AND FOUND THAT MANY INDIVIDUALS HAVE HAD PROBLEMS WITH THIS PARTICULAR VEHICLE BUT THERE HAVE BEEN NO RECALLS TO THIS DATE. ALL PARTS INCLUDING GEARS WERE REPLACED AT MY EXPENSE OF $2221.58. IT IS MY UNDERSTANDING THAT THE TRANSMISSIONS IN THIS VEHICLE SHOULD NOT HAVE PROBLEMS AND ESPECIALLY SHOULD NOT HAVE TO BE REPLACED UNTIL AT LEAST OVER 100,000 MILES. *JB
Jan 30, 2007
DT*: THE CONTACT STATED WHILE DRIVING 50MPH, A LOUD NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DRIVEN TO ITS DESTINATION AND WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AGAIN, IT WOULD NOT GO INTO GEAR. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DETERMINED THE DIFFERENTIAL CROSS PIN CAME LOOSE, LOGGED INTO THE SIDE OF THE TRANSMISSION CASE AND RESULTED IN A COMPLETE LOSS OF TRANSMISSION FLUID. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED.
Mar 24, 2006
+ 78 more complaints for this component
ENGINE AND ENGINE COOLING
69 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH WITH A FULL TANK OF FUEL, THE FUEL GAUGE DISPLAYED AS EMPTY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DEPRESSED THE RESET BUTTON SINCE THE VEHICLE HAD JUST BEEN FUELED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY, BUT THE FAILURE RECURRED APPROXIMATELY EIGHT OTHER TIMES IN A FOUR MONTH PERIOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE RADIATOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Nov 28, 2018
THE SERPENTINE BELT COMES OFF WHENEVER IT RAINS. I HAVE HAD THE BELT, HARMONIC BALANCER AND THE TENSIONER ARM (2 X'S) REPLACED BUT IT STILL COMES OFF IN THE RAIN. I HAVE SINCE FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THIS CAR. THIS IS DANGEROUS. I LOST CONTROL OF THE CAR MOMENTARILY EACH TIME AND HAD NEAR ACCIDENTS. LUCKILY I WAS STRONG ENOUGH TO STEER THE CAR OFF THE ROAD. BUT A SMALL WOMAN WOULD PROBABLY NOT BE ABLE TO. THIS SHOULD BE A RECALL NOT SOMETHING THE OWNER SHOULD HAVE TO PAY FOR. *TR
Oct 10, 2012
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE SERPENTINE BELT FAILED. THE SERPENTINE BELT DETACHED EACH TIME A WATER PUDDLE WAS DRIVEN OVER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT A SHIELD BE PLACED OVER THE SERPENTINE BELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED THE SHIELD COVER OVER THE SERPENTINE BELT. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.
Feb 27, 2012
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH IN WET WEATHER SHE SUDDENLY LOSS POWER STEERING, AND HEAT MALFUNCTIONED. THE MECHANIC WAS CONTACTED, DIAGNOSED THE FAILURE AT THE SCENE AND ADVISED HER THAT THE SERPENTINE BELT CAME OFF AND NEEDED TO BE REPLACED. THE SERPENTINE BELT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Jan 05, 2012
WHILE DRIVING ON A SLUSHY CITY STREET THE SERPENTINE BELT CAME OFF AND I WAS UNABLE TO STEER THE CAR. I WAS STRANDED AND BLOCKING TRAFFIC. I HAD IT TOWED AND THEY PUT THE BELT BACK ON. THE SECOND TIME IT HAPPENED WAS DURING A SEVERE THUNDERSTORM WHEN I DROVE THROUGH A PUDDLE OF WATER THE SERPENTINE BELT AGAIN CAME OFF. THIS HAPPENED JUST AS I WAS PULLING ON TO THE HIGHWAY AND I WAS BARELY ABLE TO TURN THE STEERING WHEEL TO PULL CAR OVER ON TO SHOULDER. THANKFULLY, THERE WASN'T A SEMI COMING OR IT COULD HAVE BEEN DEADLY. I WAS JUST INFORMED THERE IS A FIX BY GATES FOR THIS AND WILL BE HAVING IT INSTALLED. *TR *KB
Sep 14, 2011
+ 64 more complaints for this component
SUSPENSION
36 complaints
STRUT TOWERS ON MY 2000 DODGE GRAND CARAVAN HAVE RUSTED THROUGH. VISIBLE, SIGNIFICANT RUST HAS BEEN PRESENT FOR AT LEAST 7 YEARS, HOWEVER, IT IS NOW NOT DRIVEABLE. I DID NOT REALIZE THIS IS SUCH A BROADSCALE, SIGNIFICANT PROBLEM TO MOST OWNERS OF 1996-2000 VANS. PLEASE RECALL THIS MESS! STRUT TOWERS ARE NOT COSMETIC!
Dec 18, 2017
STRUT TOWERS HAVE COMPLETELY RUSTED THROUGH TO THE POINT WHERE I CAN SEE THE GROUND BY LOOKING THROUGH THE STRUT TOWERS FROM THE INSIDE OF THE ENGINE COMPARTMENT. THERE IS VERY LITTLE STRUCTURAL SUPPORT LEFT IN THE STRUT TOWERS. *TR
Jan 19, 2014
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE REPAIRED, IT WAS FOUND THAT THE STRUT TOWERS NEEDED TO BE REPLACED. THE STRUT TOWERS WERE UNABLE TO BE REPAIRED DUE TO EXCESSIVE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Aug 26, 2013
DRIVER SIDE STRUT MOUNT DANGEROUSLY RUSTED AND COULD GIVE WAY. *TR
Jul 30, 2013
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC, THE MECHANIC STATED THE DRIVER'S SIDE STRUT TOWER WAS SEVERELY RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 136,900.
Mar 19, 2013
+ 31 more complaints for this component
SERVICE BRAKES, HYDRAULIC
34 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAN CARAVAN SPORT. THE CONTACT WAS BRAKING FROM APPROXIMATELY 35 MPH WHEN THE VEHICLE BECAME ABNORMALLY DIFFICULT TO STOP. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT, AS A CERTIFIED MECHANIC, REPLACED THE MASTER CYLINDER AND BRAKE POWER BOOSTER YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS THE EXACT SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 06E022000 (SERVICE BRAKES, HYDRAULIC) ON THE 2000 DODGE CARAVAN BUT NOT FOR THE GRAND CARAVAN. THE APPROXIMATE FAILURE MILEAGE WAS 106,242.
Jan 14, 2011
ANTI LOCK BRAKES WOULDN'T TURN ON, AS A RESULT I GOT INTO A FENDER BENDER. *TR
Jul 28, 2010
FAILURE OF MY BRAKE LINES. THIS IS THE TWO BRAKE LINES LEADING TO THE REAR BRAKES AS THEY LEAVE THE "DISTRIBUTION BLOCK". THE CORROSION WAS NEAR THE JUNCTION AT THE HARD TUBING AND FLEXIBLE TUBING. THE PLASTIC CLAMP ACCUMULATES DIRT AND SALT AND CORRODED THE LINES. REMAINDER OF THE TUBING LOOKS OK. POOR ENGINEERING, A DEFINITE DESIGN FLAW. WERE IS THE RECALL? FAILED WITHOUT WARNING. TOTAL LOSS OF BRAKING. MANY COMPLAINTS OF THIS USING A SIMPLE GOOGLE SEARCH. *TR
Feb 21, 2010
2000 DODGE GRAND CARAVAN - NEED BRAKES FOR THE THIRD TIME - JUST LOST JOB OF 27 YEARS, CANNOT AFFORD. IS THERE A LITIGATION GOING ON? *TR
Sep 17, 2007
LOST BRAKES ON 2000 DODGE CARAVAN WITH 58K MILES. ALL THE BRAKE LINES WERE BADLY CORRODED AT THE JUNCTURE OF THE FLEX TUBING AND THE SOLID TUBING. IT LOOKS LIKE DISSIMILAR METAL TO ME. THE BRAKE LINES SHOULD NOT RUST OUT IN THAT SHORT OF A TIME AND LOW MILEAGE ALL LINES WERE REPLACED. NOT BY A DODGE DEALER. *JB
Nov 10, 2006
+ 29 more complaints for this component
ELECTRICAL SYSTEM
23 complaints
THE CHECK ENGINE LIGHT AND ABS LIGHT KEEP COMING ON AND THE LIGHT KEEP GOING OFF ON THE DASH BOARD FOR I BOUGHT THE VEHICLE WHILE DRIVING
Jun 26, 2019
HI I OWN A 2000 DODGE GRAND CARAVAN.HAVE BEEN HAVING PROBLEMS FOR ABOUT A YR. TRIED CONTACTING DODGE THEY SAID THEY COULDN'T HELP ME OR GIVE ME ANY SUGGESTIONS. THEY SAID BECAUSE THE VAN HAS A LOT OF MILES. I WENT ONLINE TO RESEARCH THE PROBLEM. APPARENTLY A LOT OF PEOPLE ARE HAVING THE SAME ISSUES AS ME.I DID HAVE MY MECHANIC CHK IT OUT. HE COULD NOT RESOLVE THE ISSUE AFTER 1WK. IT STARTED WITH A DEAD BATTERY,THE GAUGES ON THE DASHBOARD SOMETIMES NOT WORKING,THE AC IS BLOWING HOT AIR OR NOT WORKING AT ALL AND THE DRIVERS SIDE WINDOW NOT GOING DOWN.NOW NONE OF THE GAUGES WORK INCLUDING MY GAS GAUGES, SPEEDOMETER,AIR,WINDOW,CAR TEMP AND THE LIGHTS STAY ON WHEN I TURN THE CAR ON. I AM A SINGLE MOM I CANNOT PAY RIDICULOUS AMOUNTS OF MONEY FOR THEM TO FIGURE IT OUT. THERE ARE A LOT OF PEOPLE ON THE INTERNET THAT HAVE THE SAME ISSUES BUT HAVE NOT ADDRESSED THE ISSUE WITH DODGE. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS ISSUE. THIS IS VERY DANGEROUS I HAVE RUN OUT OF GAS ON THE HIGHWAY AND ON A ROAD WHERE GAS IS NOT OFF THE EXIT. I AM A MOTHER OF TWO AND THAT'S NOT SAFE. PLEASE SEE IF YOU COULD HELP ME. THANK YOU *TR
Feb 29, 2012
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS PARKED AND OFF WHEN IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED AND THE FIRE DEPARTMENT CONFIRMED THAT THE FIRE ORIGINATED FROM THE FUSE BOX. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Sep 27, 2011
REPEATEDLY THE ENTIRE INSTRUMENT PANEL GOES DEAD-NO SPEEDOMETER, ODOMETER, OR OTHER GAUGES VISIBLE, ALSO THE GEARSHIFT INDICATOR LIGHTS GO DEAD. HAVE REPLACED ENTIRE COMPUTER AT HIGH EXPENSE, THEN HAD RECURRENCE OF PROBLEM. HAVE TAKEN VAN TO DODGE DEALER BUT WERE UNABLE TO ISOLATE PROBLEM. ON DODGE FORUM THIS IS A RECURRENT DEFECT IN THESE CARS-SEE LINK HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-CARAVAN/T4AJES74F3AC3VOAB. *TR
Oct 26, 2010
REGARDING THE IGNITION PROBLEM WITH THE PROPER KEY BEING INSERTED AND NOT TURNING..I HAD THE SAME PROBLEM SEVERAL TIMES AND WAS ALSO STRANDED. I LEARNED IF YOU PUT THE KEY IN AND TAP THE END OF THE KEY (AS IF YOU'RE TRYING TO TAP IT FURTHER INTO THE IGNITION) WITH A RUBBER HANDLED SCREWDRIVER A COUPLE TIMES IT WILL THEN TURN AND START RIGHT UP. *TR
Jul 16, 2008
+ 18 more complaints for this component
AIR BAGS
21 complaints
AIRBAG WARNING LIGHT STAYS ON WHEN ENGINE STARTS.
Nov 07, 2020
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 238,000.
Feb 11, 2016
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL A NOISE BEING EMITTED FROM THE STEERING COLUMN AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.
Nov 07, 2012
CAMPAIGN I 04V480000, ACTION NUMBER EA04013. I CURRENTLY HAVE A NON FUNCTION AIRBAG AND HORN IN MY 2000 GRAND CARAVAN. I HAVE CALLED TWO LOCAL DEALERS THAT HAVE BOTH SAID I AM COVERED UNDER THE ABOVE RECALL, HOWEVER, THE REQUIRED PART HAS NO DATE FOR RE-STOCK. INTERESTINGLY, I CAN FIND THE PART WIDELY AVAILABLE ON THE INTERNET. SO I AM DRIVING A VEHICLE WITH A NON-FUNCTIONING AIR BAG, THAT WILL NOT PASS INSPECTION. SO I SEE IT AS CHRYSLER HAS FOUND A SIMPLE WAY TO AVOID CORRECTING A MANDATED RECALL SIMPLY BY NOT HAVING THE PART AVAILABLE TO THEIR DEALERS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS? *TR
Jul 15, 2009
DEAR SIR'S, I MADE AN APPOINTMENT AND WENT TO THE DODGE DEALERSHIP TO HAVE A RECALL DEFECTIVE MAINTENANCE PERFORMED ON THE CLOCK SPRING IN MY 2000 DODGE GRAND CARAVAN, WHICH HAS MADE MY DRIVER SIDE AIRBAG INOPERABLE. THEY ADVISED ME THAT THE PART IS NOT IN STOCK AND THAT THERE ARE OVER 6,000 ON BACK ORDER. THEY GAVE ME A PHONE NUMBER TO CALL SO THAT COULD GET A REFERENCE AND OR CASE NUMBER. I WAS ADVISED THAT BY DOING THIS I WOULD BE COVERED. IS THERE FURTHER NEED FOR ANY OTHER ACTIONS ON MY PART? *TR
Jul 09, 2009
+ 16 more complaints for this component
STEERING
17 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE IN A NEARBY PARKING LOT. WHEN THE IGNITION WAS STARTED, THE TEMPERATURE GAUGE INCREASED. THE CONTACT TURNED OFF THE IGNITION AND ALLOWED THE VEHICLE TO COOL DOWN FOR AWHILE. AFTERWARDS, THE VEHICLE WAS RESTARTED AND THE CONTACT CONTINUED DRIVING 15 MPH TO HIS RESIDENCE. THE CONTACT NOTICED THAT THE STEERING WHEEL BELT WAS LOOSE. THE CONTACT CALLED LITHIA CHRYSLER JEEP OF RENO (LOCATED AT 1050 E PLUMB LN #100, RENO, NV 89502, (775) 501-8593) AND INFORMED THEM OF THE FAILURE. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Dec 02, 2019
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN RAINY WEATHER, THE POWER STEERING FAILED AND THE TEMPERATURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAD A DIFFICULT TIME STEERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.
Oct 11, 2012
STEERING BELT COMES OFF EVERY TIME IT RAINS. WE HAVE REPLACED BELT, TENSIONER TWO TIMES, AND HAD IT PUT BACK ON CAR AT LEAST 10 - 12 TIMES. WHY ISN'T THIS A RECALL AS THERE ARE MANY PEOPLE REPORTING THE SAME CIRCUMSTANCES. *TR
Mar 10, 2011
POWER STEERING FAILED, THEN BRAKES. SERPENTINE BELT WET FROM RAIN CAUSED POWER STEERING & BRAKES TO FAIL RESULTING IN VEHICLE FLIPPING ON ITS SIDE ON I-75. SERVICE DEPT SAID THAT THE POWER STEERING, ETC WAS DESIGNED TO SHUT DOWN WHEN BELT GOT WET. THIS WAS A NORMAL RAIN. VEHICLE WAS NOT IN HIGH WATER. VEHICLE WAS ULTIMATELY TOTALED. *TR
Oct 15, 2008
I BOUGHT A 2000 GRAND CARAVAN USED FROM CARMAX WITH 64,000 MILES. I HAVE HAD 3 INCIDENCES WHERE THE POWER STEERING BELT COMES OFF IN THE RAIN AND I AM UNABLE TO STEER THE CAR. MY MECHANIC HAS SAID THAT HE HAS SEEN THIS DEFECT WITH 1999 AND 2000 MODELS. I HAVE 2 YOUNG CHILDREN AND THIS IS AN EXTREMELY DANGEROUS SITUATION! YOU NEED TO RECALL IMMEDIATELY. I AM EXTREMELY SCARED EVERY TIME IT RAINS AND AFRAID THAT I WILL HAVE AN ACCIDENT OR WORSE. PLEASE HELP IMMEDIATELY! *TR
Sep 07, 2007
+ 12 more complaints for this component
SUSPENSION,STRUCTURE
16 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SHOCK SUPPORT AND THE FRAMING NEAR THE FRONT OF THE VEHICLE WAS RUSTED TO THE POINT OF CORROSION. THE CONTACT MENTIONED THAT THE SPRINGS WERE FAULTY AND DETERIORATED NEAR THE SHOCK SUPPORT AND THE FRAMING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUPPORT SYSTEM ON THE DRIVER SIDE FAILED AND THE SUPPORT BRACKETS NEEDED TO BE REPLACED IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE CONTACT WAS NOT NOTIFIED OF THE SAFETY RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Apr 14, 2015
I BOUGHT A 2000 DODGE GRAND CARAVAN NEW IN NOVEMBER OF 2000. IT NOW HAS 244,000 MILES AND STILL RUNS VERY GOOD. I TAKE CARE OF IT AND DO MOST NEEDED REPAIRS MYSELF. I NOTICED A FEW YEARS AGO, SOME RUST FORMING AT THE TOP OF THE STRUT TOWERS NEVER KNOWING OF THE SERVICE BULLETIN ISSUED BY CHRYSLER/DODGE ON OCTOBER 14, 2002 - BULLETIN # 23-044-02. I WOULD HAVE PAID MORE ATTENTION TO THIS ISSUE IF I WOULD HAVE KNOWN ABOUT THE BULLETIN AT THE TIME IT WAS ISSUED. LAST FRIDAY JUNE 20TH, I WAS PULLING INTO THE PARKING LOT AT MY OFFICE AND THE STRUT TOWER ACTUALLY SNAPPED IN HALF, NOT AT THE TOP WHERE THE RUST WAS! I'VE NEVER SEEN THIS HAPPEN ON ANY VEHICLE BEFORE. THANK GOODNESS I WAS ONLY TRAVELING ABOUT 10 MPH WHEN IT HAPPENED. THE BOTTOM LINE IS THAT I SHOULD HAVE BEEN MADE AWARE OF THIS VERY SERIOUS SAFETY ISSUE 12 YEARS AGO AND THIS SHOULD HAVE BEEN A RECALL, NOT A SERVICE BULLETIN. *TR
Jun 23, 2014
THE DRIVERS SIDE STRUT TOWER STARTING SHOWING SIGNS OF RUST. INSTALLED THE STRUT TOWER REPAIR KIT. NOW, THE DRIVERS SIDE STRUT TOWER IS COMPLETELY RUSTED THROUGH. *TR
Apr 21, 2014
STRUT TOWER ON THIS VAN IS ALMOST COMPLETELY RUSTED. TO CONTINUE DRIVING IT PRESENTS A SERIOUS ROAD HAZARD FOR I AND MY FAMILY! *TR
Nov 16, 2011
THE DRIVERS SIDE SHOCK TOWER HAS COMPLETELY RUSTED OUT. I HAD A 1996 CARAVAN THAT DID THE SAME THING. THERE ARE MANY REPAIR CAPS THAT WILL HELP STRUCTURAL SUPPORT IF THE RUST HAS NOT SPREAD TOO FAR. UNFORTUNATELY, THIS WILL NOT HELP ME. THE RUST WAS HIDDEN UNDER THE PAINT AND EXTENDS 4-5 INCHES DOWN THE STRUT TOWER. WITH THE VEHICLE UNDER WEIGHT AND FROM DRIVING IT, THERE IS NOW A TEAR IN THE METAL ON THE SIDE IF THE STRUT TOWER FROM FRONT TO BACK AT A DOWNWARD ANGLE. THIS MAKES THE VEHICLE UNDRIVEABLE AND A MAJOR SAFETY ISSUE. *TR
Feb 16, 2011
+ 11 more complaints for this component
FUEL SYSTEM, GASOLINE
16 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER TURNING THE IGNITION OFF, AN EXTREMELY STRONG ODOR OF FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS FUEL LEAKAGE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE RECURRED AND THE MUFFLER WAS REPLACED. THE PROBLEM CONTINUED TO OCCUR. THERE WERE TWO DIFFERENT RECALLS RELATED TO THE SIMILAR FAILURE UNDER NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE) 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE VIN WAS NOT INCLUDED IN THE RECALLS AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Oct 26, 2011
MY GAS TANK DROPPED ON THE GROUND BECAUSE BOTH BRACKETS HOLDING THE GAS TANK TO THE VEHICLE HAD RUSTED THROUGH. THIS COULD HAVE BEEN A VERY BAD INCIDENT IF I HAD BEEN TRAVELING FASTER ON A ROAD WITH HEAVY TRAFFIC. *TT
Oct 25, 2011
AFTER FILLING MY 2000 DODGE GRAND CARAVAN WITH GASOLINE LAST NIGHT, I HEARD SOMETHING GIVE WAY UNDER THE CAR AS I WAS DRIVING HOME. I DISCOVERED THE BRACKET HOLDING THE GAS TANK UP HAD COME APART. BY THE NEXT MORNING, THE GASOLINE TANK HAD COLLAPSED ONTO THE ROAD. WHEN THE TOW TRUCK CAME TO HAUL IT TO THE REPAIR SHOP, THE FUEL PUMP PULLED AWAY FROM THE TANK AND DUMPED THE LOAD OF GASOLINE ONTO THE ROAD - A VERY DANGEROUS SITUATION. *TR
Jan 21, 2011
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT START WHEN THE CONTACT ATTEMPTED TO RESTART. THE DEALER WAS CONTACTED AND ADVISED THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS ABLE TO LOCATE A RECALL THAT POTENTIALLY COULD HAVE CAUSED THE FAILURE BUT HER VIN WAS NOT INCLUDED (NHTSA CAMPAIGN ID NUMBER 06E091000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
May 21, 2010
2000 DODGE GRAND CARAVAN SE. TODAY, 13 SEP 09, WHILE I WAS DRIVING HOME FROM WORK ON MY NORMAL ROUTE, I SUDDENLY LOST POWER AND HAD TO PULL OVER. THERE WAS SMOKE COMING OUT OF THE BACK OF THE VAN AND UNDERNEATH, AND A VERY STRONG SMELL OF GASOLINE. I PUT MY FLASHERS ON AND CAME TO A STOP OFF THE SIDE OF THE ROAD. I LOOKED IN THE SIDE VIEW MIRROR AND THERE WAS SMOKE AND FLAMES COMING FROM UNDERNEATH THE VAN. I IMMEDIATELY GOT OUT AND CALLED 911. A MAN WHO PULLED OVER TO HELP ME TRIED TO PUT OUT THE FLAMES, BUT HE SAID THERE WAS A FLAMING PUDDLE UNDER THE VAN AND A LINE OF FIRE COMING DOWN FROM THE UNDERCARRIAGE AND HE SAID IT WAS A BROKEN FUEL LINE. THE VAN IS A TOTAL AND COMPLETE LOSS AND IS NOW A BURNED OUT SHELL. HAD I NOT BEEN ABLE TO GET OUT AND AWAY FROM THE VEHICLE IN TIME, I COULD HAVE BEEN KILLED. THIS IS NOT THE FIRST TIME I HAVE SEEN A DODGE VEHICLE CATCH FIRE AND BURN TO THE GROUND FROM A FUEL LINE FAILURE. *TR
Sep 13, 2009
+ 11 more complaints for this component
SEAT BELTS
15 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE SEAT BELT BUCKLE WAS SLIGHTLY TOUCHED, THE SEAT BELT WOULD ERRONEOUSLY RELEASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE SEAT BELT BUCKLE WAS FUNCTIONING AS DESIGNED HOWEVER, THE DEALER OFFERED TO REPLACED THE SEAT BELT BUCKLE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WAS DISPLEASED WITH THE PLACEMENT OF THE SEAT BELT RELEASE BUCKLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/31/14*LJ.....UPDATED12/07/15*BF
Feb 27, 2014
I OWN A 2000 DODGE GRAND CARAVAN AND I WANT THE GEN 3 SEAT BELTS RECALLED. I HAVE 2 CHILD RESTRAINTS INSTALLED ON THE SAME ROW NEXT TO EACH OTHER AND WORRY THAT IN AN ACCIDENT THE SEATS MAY POSSIBLY UNBUCKLE EACH OTHER DUE TO THE GEN 3 BELTS. MY SEATS ARE INSTALLED WITH ZERO MOVEMENT AT THE BELT PATH, BUT AS WELL ALL KNOW SEAT BELTS DO STRETCH IN AN ACCIDENT AND WHO IS TO SAY THAT THEY WON'T HIT THE BUCKLE RELEASE MECHANISM? *TR
Sep 18, 2007
2000 DODGE GRAND CARAVAN - THE FRONT DRIVER SIDE SEAT BELT WILL PERIODICALLY AND SPONTANEOUSLY UN-LATCHED. IT JUST COMES UN-LATCHED ON ITS OWN - WITHOUT MOVING IT OR TOUCHING IT. VERY DANGEROUS!!!! IF I GET IN AN AUTO ACCIDENT, AND THE SEAT BELT BECOMES UN-LATCHED, NOT ONLY WILL I PROBABLY GET KILLED, BUT IT WILL LOOK LIKE I WASN'T WEARING MY SEAT BELT. PLEASE HAVE CHRYSLER RECALL THE MODELS PRONE TO THIS!!! *JB
Jun 15, 2006
WE HAVE A DODGE GRAND CARAVAN WITH GEN3 SEAT BELTS AND HAVE HAD THEM COME UNBUCKLED SEVERAL TIMES WHEN USING A CHILD SAFETY SEAT. *NLM
May 20, 2003
I OWN A 2000 DODGE GRAND CARAVAN AND I WANT THE GEN 3 SEAT BELTS RECALLED. I ALWAYS MAKE SURE EVERYONE BUCKLES UP BEFORE I EVEN PUT THE VAN IN DRIVE, BUT WHAT GOOD WILL THAT DO IF THE SEAT BELT COMES UNDONE? *NLM
May 02, 2003
+ 10 more complaints for this component
STRUCTURE
12 complaints
At 65+ the back door alarm sounds and keeps sounding when doing freeway speeds.
May 09, 2023
I PURCHASED A USED 2000 DODGE GRAND CARAVAN IN 2005. AT TIME OF PURCHASE THE LEFT FRONT STRUT TOWER HAD NO VISIBLE SIGNS OF DECAY. AS TIME WENT ON, THE STRUT TOWER HAS BEGAN TO RUST COMPLETELY THROUGH WHILE THE RIGHT TOWER IS PERFECTLY FINE. I HAVE FOUND THIS IS A COMMON PROBLEM WITH DODGE CARAVANS OF THIS MODEL YEAR AND IF THE TOWER FAILS, THE STRUT CAN PUNCH THROUGH CAUSING CATASTROPHIC LOSS OF CONTROL. I HAVE A FAMILY OF 5 AND I AM VERY CONCERNED FOR THEIR WELL-BEING. THERE IS NOTHING WRONG THIS VEHICLE OTHER THAN THE DESCRIBED ISSUE I HAVE MENTIONED HERE. FOR ME PERSONALLY, THIS A HUGE LAWSUIT IN THE MAKING, ESPECIALLY IF ANY MEMBER OF MY FAMILY IS ENDANGERED. I AM THE SECOND OWNER OF THIS VEHICLE. REGARDLESS, IF SOMETHING HAPPENS TO ANY MEMBER OF MY FAMILY DUE TO THIS KNOWN DEFECT WHICH I JUST FOUND OUT ABOUT, I CAN GUARANTEE YOU WITH 100% PERCENT CERTAINTY THAT I WILL FIGHT THIS IN COURT. I WOULD LIKE TO BE CONTACTED REGARDING THIS ISSUE AS SOON AS POSSIBLE. I AM VERY CONCERNED OVER THIS, AND MY DECISION TO TAKE LEGAL ACTION AND WHETHER OR NOT I EVER PURCHASE ANOTHER DODGE PRODUCT AGAIN HINGES ON ANY ASSISTANCE THAT I MAY OR MAY NOT RECEIVE. I WILL PROVIDE VIN # AND ANY OTHER INFORMATION NEEDED ONCE I AM CONTACTED. *TR
Dec 18, 2010
WHILE CHANGING THE FRONT STRUTS OF MY 2000 DODGE GRAND CARAVAN, I FOUND THE FRONT LEFT STRUT TOWER TO BE EXTREMELY RUSTED. IT HASN'T RUSTED THROUGH YET, BUT LOOKS LIKE IT WILL ONLY BE A MATTER OF WEEKS. I CALLED MY LOCAL DODGE DEALER AND THEY SAID A RECALL HAD NOT BEEN ISSUED, BUT A TSB HAD BEEN. THIS MEANS I HAVE TO PAY FOR IT, EVEN THEY KNOW IT'S A PROBLEM. BAD CUSTOMER SERVICE ON CHRYSLER'S PART. I WILL NOT BUY ANOTHER PRODUCT FROM THEM, AS THEY DON'T STAND BEHIND THEIR PRODUCTS. *TR
Jan 13, 2010
CORROSION OF STRUT TOWERS, THIS HAS BEEN ONGOING SINCE THE VAN WAS NEW. WE IT IS COSMETIC AND IS NOT COVERED BY THE WARRANTY. FOR THE WARRANTY TO COVER IT, IT WILL NEED TO FAIL WITHIN 5 YEARS OR 100,000 MILES. WELL WE ARE PAST THAT NOW AND IT HAS FAILED. WHAT TO DO? THE DEALER CAN FIX IT BUT IT COSTS ME $1200 TO $1400. FOR AN ONGOING PROBLEM THIS IS NOT FAIR AND REASONABLE. NOT TO MENTION, MORE THAN HALF OF THE COMPLAINTS ON THIS SITE ARE OF THIS EXACT ISSUE. AND IT RUNS THROUGH MANY YEARS. DO WE NEED TO WAIT UNTIL SOMEONE IS INJURED BEFORE THIS IS CORRECTED. DODGE IS AWARE THEY HAVE EVEN MADE UP A KIT TO ASSIST WITH THIS ISSUE. IS THERE A CLASS ACTION? THIS VAN WAS $33,000. NEW IN 2000 WHEN WE PURCHASED IT. THIS IS NOT FAIR OR REASONABLE. WHO NEEDS TO BE TALKED TO GET THIS FIXED? IS THE SCOPE SO LARGE THAT THEY CAN NOT ALL BE FIXED? DO I NEED TO JUNK THE VAN BECAUSE THE REPAIR IS MORE THAN IT'S STREET VALUE? *TR
Nov 21, 2008
WATER LEAKS ONTO THE PASSENGER SIDE FLOOR FROM THE HVAC DURING AC USE AND IN HEAVY RAIN. *NM
Nov 27, 2006
+ 7 more complaints for this component
EXTERIOR LIGHTING
9 complaints
SHOULD A VEHICLE OWNER CONTINUE TO KEEP THEIR OLDER VEHICLES THE HEADLAMPS ON MANY VEHICLES HAVE PLASTIC FACES THAT BECOME ETCHED OVER TIME MAKING IT IMPOSSIBLE TO DRIVE THE VEHICLE AT NIGHT WITHOUT PUTTING ON THE HIGH BEAMS. HENCE NIGHT DRIVING HAS BECOME HAZARDOUS FOR THESE VEHICLES AND TO OTHERS. THE KITS TO CLEAN THEM DO NOT WORK. THE ENTIRE HEADLAMP ON THE VEHICLES NEED TO BE REPLACED TO CORRECT THIS PROBLEM AND THAT COSTS HUNDREDS OF DOLLARS. IT IS NOT SO SIMPLE AS TO JUST REPLACE A PLASTIC COVER. THE VEHICLE MANUFACTURERS SHOULD REPLACE THEM FREE OF CHARGE. PLASTIC DOESN'T REMAIN CLEAR AND VISIBLE SPECIFICALLY IN THE NORTHEAST WHERE SALT AND SAND ARE APPLIED TO THE ROADS FOR WINTER DRIVING. HIGHWAY DRIVING IS HAVEC ON PLASTIC ALSO. ARE THE STATS UP FOR NIGHT DRIVING ACCIDENTS??? *TR
Sep 06, 2012
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT CONDENSATION WAS BUILDING UP IN THE HEADLIGHTS, CAUSING DIFFICULTY IN SEEING THE ROADWAY WHEN DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THERE WAS NOTHING THEY COULD DO TO REPAIR THE FAILURE. THE CONTACT STATED THE CONDENSATION ON THE HEADLIGHTS WOULD NOT ALLOW THE VEHICLE TO PASS THE STATE SAFETY INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. UPDATED 12/16/11*LJ THE CONSUMER STATED THE HEAD LIGHTS LOOKED AS THOUGH THEY WERE SANDBLASTED. UPDATED 01/19/12
Nov 14, 2011
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT WAS REVERSING LESS THAN 5 MPH INTO A RESIDENTIAL DRIVEWAY WHEN THE CONTACT NOTICED THAT THE TAILLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE BACK UP SWITCH HAD FAILED. THE MECHANIC ADVISED THAT THE SWITCH WAS LOCATED WITHIN THE TRANSMISSION AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REMOVED TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 129.989. UPDATED 02/01/11*LJ THE CONSUMER STATED CHRYSLER PAID FOR 1/2 OF THE REPAIRS. UPDATED 03/23/11
Dec 07, 2010
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT CLEAR AND LOOKED LIKE THE HAD BEEN SAND BLASTED. THE CONTACT STATED IT AFFECTS HIS VISION WHILE DRIVING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER WHEN AND WAS CONCERNED THAT THE FAILURE WAS NOT A RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000.
Jul 21, 2010
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS. THE LENS COVERS ON THE HEADLIGHTS FOG UP AND LOOKS LIKE THEERE IS CONDENSATION IN THE HEADLIGHTS. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL TAKE NOTE OF IT AND CALL HER BACK. THEY ALSO RECOMMENDED THAT SHE HAVE THEM COMPOUNDED. THE HEADLIGHTS HAVE BEEN REPLACED WITH NEW ONES . THE FAILURE MILEAGE WAS 100000 AND CURRENT MILEAGE WAS 205000.
Jun 29, 2010
+ 4 more complaints for this component
SEATS
9 complaints
FRONT DRIVER AND PASSENGER SEAT LEVER SNAPPED OFF. SEATS CAN NOT BE LOWERED OR RAISED AS FAR AS RECLINING OR SITTING UPRIGHT. THE DRIVER SEAT BROKE 6 MONTHS AGO AND NOW THE PASSENGER LEVER BROKE THIS WEEK. THE BAR THAT THE LEVER IS CONNECTED TO SNAPPED IN EXACTLY THE SAME LOCATION ON EACH SEAT. *TR
Mar 15, 2008
THE BACK OF THE DRIVER'S SEAT SNAPPED OFF THE SEAT BASE WHILE I WAS DRIVING. 2000 DODGE GRAND CARAVAN, THE WELD ATTACHING THE BACK TO THE SEAT BASE FAILED AND THE SEAT COLLAPSED INTO THE SECOND SEAT. *TR
Jun 22, 2007
I WAS IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. I WAS STOPPED. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
May 28, 2007
I WAS STOPPED IN THE CAR LINE AT MY DAUGHTER'S SCHOOL. A CAR REAR ENDED HIT MY 2000 DODGE GRAND CARAVAN GOING 15-30 MPH. MY DAUGHTER'S SEAT (PASSENGER CAPTAINS CHAIR-2ND ROW) WAS LAID COMPLETELY BACK UPON IMPACT. SHE WAS UPRIGHT PRIOR TO THE CRASH. IF SOMEONE HAD BEEN SITTING BEHIND HER THEN THEY COULD HAVE BEEN INJURED OR KILLED. ALSO, THE DRIVER'S SEAT LEVER TO ADJUST THE ANGLE OF THE SEAT BROKE AS WELL. AFTER RESEARCHING ON THE INTERNET THERE HAVE BEEN SERIOUS DEATH AND INJURY IN DODGE GRAND CARAVAN AS A RESULT OF SEATS BREAKING DURING REAR END COLLISIONS. *TR
May 28, 2007
THE DURANGO DRIVER' S SEAT RAISER ARM BROKE AND REQUIRED REPLACEMENT. VIN [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 03, 2005
+ 4 more complaints for this component
ENGINE
8 complaints
I was driving at 75 MPH on an Interstate Highway. The 3.3 liter V6 engine, with 120,800 miles on it, threw a rod and cracked a 3 to 4" diameter hole in the block. I have cared for this car religiously for 14 years. It had full oil level. It is available for the next couple of weeks for examination if desired. I was able to get off the highway onto the shoulder safely.
Jun 10, 2021
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND THE REVOLUTIONS PER MINUTE DECREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Sep 13, 2018
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING 5 MPH IN THE RAIN, THE BELT ON THE ENGINE OF THE VEHICLE DISENGAGED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME IT RAINED OR WHEN THE VEHICLE WAS DRIVEN THROUGH WATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Aug 28, 2015
I HAVE A 2000 DODGE GRAND CARAVAN SPORT, THE SERPENTINE BELT HAS FALLEN OFF 4 TIMES SINCE I HAVE HAD THE VEHICLE. THE FIRST TIME IT CAME OFF I WAS GOING 35 MPH IN A RESIDENTIAL AREA, A FRIEND HELPED MY DAD PUT THE BELT BACK ON, THEN A FEW DAYS LATER IT CAME OFF AGAIN GOING 55/60 MPH, TOOK IT TO A LOCAL MECHANIC AND HAD THE WATER PUMP, SERPENTINE BELT AND TENSIONER PULLEY REPLACED. ABOUT ONE TO TWO WEEK(S) LATER THE BELT FALLS OFF AGAIN DURING EXCELLERATION TO GET ONTO AN EXPRESS WAY, THIS TIME TOOK IT BACK IN AND THEY REPLACED THE TENSIONER ITSELF. I THOUGHT THE PROBLEM WAS FIXED, BUT IT HAPPENED AGAIN ON AUGUST 12, 2014, IT WAS RAINING AND I WAS ONLY GOING 25 MPH AS I TURNED ONTO MY STREET, LUCKILY I WAS ABLE TO PULL INTO THE DRIVE WAY BEFORE MY VAN STARTED TO OVERHEAT. *TR
Aug 12, 2014
WHENEVER IT RAINS, AND WATER IS SPRAYED UNDER THE VEHICLE, THE SERPENTINE BELT IS KNOCKED OFF. VEHICLE LOOSES POWER STEERING AND ENGINE TEMPERATURE GETS VERY HOT. *TR
Jan 19, 2014
+ 3 more complaints for this component
TIRES
8 complaints
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN EQUIPPED WITH BRIDGESTONE INSIGNIA SE200 15/65/R16 DOT 5056VE203709. THE TIRES WERE GUARANTEED FOR 65,000 MILES BUT THE FRONT DRIVER SIDE TREAD SEPARATED WHILE THE CONTACT WAS DRIVING 75 MPH WITH 24,000 MILES ON THEM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Oct 25, 2010
I OWN A 2000 DODGE CARAVAN GRAND SPORT. I HAVE FOUR (4) WINTERFORCE M&S TIRES. I'M NOT SURE BUT THIS MAY BE THE THIRD OR FOURTH WINTER THEY HAVE BEEN ON THE CAR. WHILE COMING HOME SATURDAY EVENING AT ABOUT 6:00PM WITH MY WIFE AND CHILD, I TURNED LEFT INTO MY ROAD, CIDER MIL RD, FROM ROUTE 316, TRAVELING ABOUT 15 - 20 MPH, WHEN MY RIGHT FRONT TIRE "BLEW OUT" WITH A LARGE NOISE AND IMMEDIATELY WENT FLAT. IT TOTALLY COMPROMISED MY STEERING. I MANAGED TO LIMP IT INTO CIDER MILL RD. WHEN I REMOVED THE TIRE I FOUND A COMPLETE TEAR FROM THE BEAD TO THE TOP OF THE TREAD ON THE INSIDE OF THE TIRE. THE TIRE INFORMATION IS; WINTERFORCE M&S, DOT VN6V, W63, 1403, A03D, 215/65R/16, 358036XBM29362-2, MADE IN CANADA.THEIR WAS NO DEBRIS IN THE ROAD AND IT WAS A CLEAR EVENING. THERE ARE NO OBVIOUS MARKINGS/DEFECTS SHOWING ON THE TIRE. THE INFLATION ON THE OTHER TIRES IS OK. I HAVE NOT HAD A PROBLEM WITH THIS TIRE.
Mar 29, 2010
RIGHT REAR TIRE BLOW-OUT. CAP SEPARATION FROM CARCUS. SIDEWALL SHREDDED. SPEED 65 / INTERSTATE TRAVEL / VEHICLE FISHTAILED BUT TO CONTROL / STOP. NO VEHICLES ALONG SIDE AT TIME OF INCIDENT *AK
May 13, 2004
FIRST THE 2000 PICKUPS WERE SUPPOSE TO COME WITH TIRE SIZE P225R75-16 BUT THEY CAME WITH SIZE P245R75-16. AT ABOUT MILAGE 15,663. I NOTICED THE THE LEFT FRONT TIRE WAS RUBBING WHEN MAKING A SHARP LEFT TURN SO I TOOK IT IN TO THE DODGE DEALER HERE IN PLAIN VIEW. THEY FIRST TOLD ME THAT I HAD PUT OVERSIZE TIRES ON MY PICK UP AND THAT IS WHY IT WAS RUBBING. AFTER A LOT OF TALKING AND CHECKING IS WHEN I FOUND OUT THE THEY HAD PUT OVERSIZE TIRES ON THE 2000 MODEL 1/2 TON PICKUPS. THEY SENT THE PICKUP TO AN SHOP AND THE PICK UP STARTED PULL AT THAT TIME. IT HAS BEEN TO TWO OTHER ALINEMENT SHOPS AND THEY ALL SAY THAT IT IS WITHIN SPECS BUT PULLS HARD TO THE RIGHT. ALSO THE OVERSIZE TIRES DO AFFECT THE SPEED-OMETER BY REGISTERING LESS MILES PER HOUR THAN YOU ARE GOING. DT
Nov 18, 2002
NOTICED TREAD HAD STARTED TO SEPARATE FROM RIGHT AND LEFT FRONT TIRES ON MY 2000 DODGE GRAND CARAVAN, STEEL BELTS SHOWING AT EDGES. TIRE SHOWS EXCESSIVE WEAR AT EDGES (HOWEVER AIR PRESSURE CHECKED OK RECENTLY). REAR TIRES SHOW LITTLE WEAR. RECENT FRONT ALIGNMENT CHECK (8/21/2001) WITHIN SPECS. LOCAL AUTHORIZED GOODYEAR DEALER REFUSED TO HONOR WARANTY FOR REPLACEMENT TIRES. LEFT TIRE DOT M6VFHKDR449, RIGHT TIRE DOT M6VFHKDR449. *AK (DOT NUMBER: M6VFHKDR44 TIRESIZE: P215/65R15)
Aug 22, 2001
+ 3 more complaints for this component
VISIBILITY
6 complaints
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS HAVE FAILED INTERMITTENTLY FOR THREE MONTHS. VISIBILITY IS IMPAIRED DURING RAINY CONDITIONS. THE CONTACT STATED THAT THE HEADLIGHTS HAVE FAILED SINCE THE VEHICLE WAS PURCHASED. HE STATED THAT THE PLASTIC LENS IS FROSTING AND TURNING YELLOW FROM OXIDIZING, CAUSING POOR ILLUMINATION AT NIGHT. THE CURRENT MILEAGE IS 81,000 AND FAILURE MILEAGE WAS 79,780.
May 09, 2007
WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN INTERMITTENTLY. DEALER WAS AWARE OF THE PROBLEM. *AK
Aug 04, 2004
WINDSHIELD WIPERS DO NOT TURN OFF WHEN THE SWITCH IS TURNED OFF. THE WIPERS SWIPE AN ADDITIONAL 2 - 8 TIMES AFTER THEY ARE TURNED OFF, EVEN IF THE ENGINE IS OFF. THE DEALER TELLS ME THEY WILL NEVER FAIL TO COME ON, THEY ONLY FAIL TO GO OFF, AND THAT CHANGING THE SWITCH MAY NOT ELIMINATE THE PROBLEM. I AM CONCERNED THAT ONE DAY THE SWITCH WILL NOT RESPOND WHEN THE WIPERS ARE NEEDED AND VISIBILITY WILL BE COMPROMISED. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE I HAVE HAD THE VAN.
Jan 13, 2004
WATER KEPT ENTERING PASSENGER CABIN WHENEVER IT RAINED DUE TO OPEN SEAM ON WINDSHIELD BENEATH THE WINDSHIELD WIPERS.*MR CONSUMER PAID $27063 FOR THE REPAIR. AFTER NOTIFYING DODGE, THEY REIMBURSED HER HALF OF THE EXPENSE EVEN THOUGH IT WAS OVER THE MILEAGE AND YEAR OF THE WARRANTY. *PH
Nov 14, 2003
WATER WAS LEAKING THROUGH THE WINDSHIELD ON PASSENGER'S SIDE. DEALER WON'T ADMIT IT WAS A DEFECTIVE WINDSHIELD. *AK
Oct 15, 2003
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
6 complaints
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY ACCELERATED TO 95 MPH. AFTER BEING TAKEN TO THE SERVICE DEALER, IT WAS DETERMINED THAT THE CRUISE CONTROL CABLE BENT, AND CAUSED THE SUDDEN ACCELERATION. THE CONSUMER TRIED USING THE BRAKES WITH NO SUCCESS, THE CONSUMER FINALLY TURNED THE IGNITION OFF AND WAS ABLE TO COAST TO THE EMERGENCY LANE. THE CONSUMER USED THE EMERGENCY BRAKE TO STOP THE VEHICLE AND SHIFTING THE TRANSMISSIONS IN TO LOW. UPDATED 12/28/06. *JB
Nov 28, 2006
WHILE DRIVING WITH THE CRUISE CONTROL SET ON 72 MPH VEHICLE ACCELERATED UP TO 94 MPH. CONSUMER DISENGAGED THE CRUISE CONTROL. HOWEVER, VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, CONSUMER TURNED THE VEHICLE OFF, AND TOOK THE KEY OUT OF THE IGNITION. THE VEHICLE FINALLY STOPPED. NO IMPACT REPORTED. *AK
Sep 10, 2004
AS THE CONSUMER TURNED THE KEY IN THE IGNITION, NOT EVEN HAVING TIME TO PLACE THE GEAR INTO DRIVE, THE VEHICLE TOOK OFF WITH A POWER SURGE IN REVERSE.*YHCONSUMER WAS PARKED IN THE DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE VEHICLE TOOK OFF IN REVERSE DOWN THE DRIVEWAY, ACROSS THE ALLEY, AND LANDED IN THE NEIGHBORS POOL. *JG
Jun 05, 2002
AS THE CONSUMER TURNED THE KEY IN THE IGNITION, NOT EVEN HAVING TIME TO PLACE THE GEAR INTO DRIVE, THE VEHICLE TOOK OFF WITH A POWER SURGE IN REVERSE.*YH CONSUMER WAS PARKED IN DRIVEWAY IN THE PARK POSITION, WHILE TURNING THE IGNITION, STILL IN PARK, THE CAR TOOK OFF IN REVERSE DOWN THE DRIVEWAY ACROSS THE ALLEY AND LANDED IN THE NEIGHBORS POOL. *JG
Jun 05, 2002
UPON STARTING IGNITION VEHICLE ACCELLARATED INTO REVERSE, CAUSING AN ACCIDENT. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER AND ALSO ANY FURTHER INFORMATION.*AK
Nov 27, 2001
+ 1 more complaint for this component
STEERING,ENGINE AND ENGINE COOLING
5 complaints
SIGNIFICANT RISK ? COMPLETE LOSS OF CONTROL DUE TO POOR DESIGN (UNRESOLVED MANUFACTURER KNOWN ISSUE): DURING A MODERATE RAIN STORM, THE SERPENTINE BELT ONCE AGAIN SLIPPED OFF THE PULLEYS, WHICH DISABLED POWER STEERING, CAUSING A COMPLETE LOSS OF CONTROL OF THE VEHICLE AS IT WAS ACCELERATING FROM A STOP (MY WIFE WAS UNABLE TO FIGHT THE WEIGHT OF THE VEHICLE). LUCKILY, THE VEHICLE HAD JUST LEFT A STOPLIGHT AND HAD ONLY ATTAINED ABOUT 20 - 25 MPH. THE VEHICLE WAS STOPPED BEFORE HITTING ANYONE OR ANYTHING IN A VERY CROWDED PEDESTRIAN AREA OF DOWNTOWN SAN DIEGO'S HISTORIC GASLAMP QUARTER. GIVEN THE REDUCED VISIBILITY FROM THE RAIN AND NIGHTTIME CITY ILLUMINATION, IT?S AMAZING THIS DID NOT RESULT IN PEDESTRIAN INJURIES OR EVEN DEATHS OR DAMAGE TO WAITING TAXIS OR PARKED CARS. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE IN THE RAIN, BUT THE FIRST IN WHICH TOTAL LOSS OF CONTROL OCCURRED. THE FIRST INSTANCE ALSO OCCURRED AT NIGHT, IN THE RAIN, WHILE WAITING IN HEAVY AIRPORT TERMINAL TRAFFIC. NUMEROUS REPORTS OF DODGE GRAND CARAVAN SERPENTINE BELTS SLIPPING OFF IN THE RAIN CAN BE FOUND ONLINE IN DODGE FORUMS. A TECHNICAL BULLETIN WAS ISSUED FOR PRIOR MODEL YEARS BUT DOES NOT INCLUDE THE 2000 MODEL YEAR. ALSO OF NOTE, AFTER THE VEHICLE STOPPED IT BEGAN TO OVERHEAT AS THE WATER PUMP WAS ALSO DISABLED BY THE LOSS OF THE SERPENTINE BELT. *TR
Mar 03, 2014
DRIVING ON A RAINY DAY. WENT THROUGH A PUDDLE AND IMMEDIATELY LOST MY POWER STEERING. MANAGED TO GET VAN INTO NEARBY PARKING LOT TO FIND MY SERPENTINE BELT HANGING FROM UNDERNEATH THE ENGINE. HAD VEHICLE TOWED AND BELT REPLACED. *TR
Feb 19, 2010
MY 2000 DODGE GRAND CARAVAN'S SERPENTINE BELT COMES OFF THE PULLEYS EVERY TIME I DRIVE THE VEHICLE IN THE RAIN. WE HAVE REPLACED THE TENSIONER, TENSIONER PULLEY AND THE BELT AND STILL HAVE THE SAME PROBLEM. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL OTHER DODGE OWNERS WITH THE SAME PROBLEM. THERE HAS BEEN A AFTER MARKET KIT MADE TO RESOLVE THE PROBLEM WITH THE PULLEY, BUT THIS IS AT THE OWNERS EXPENSE. I FEEL DODGE NEEDS TO TAKE FULL RESPONSIBILITY FOR THIS MALFUNCTION. I HAVE FILED A COMPLAINT WITH DODGE REGARDING THIS MATTER. THIS IS VERY DANGEROUS, I LOOSE POWER STEERING AND ELECTRICAL FUNCTIONS ON THE VEHICLE WHEN THIS HAPPENS. *TR
Jan 25, 2010
WE PURCHASED NEW A 2000 DODGE GRAND CARAVAN. WITHIN 2 YEARS WHILE I WAS DRIVING NOT KNOWING WHAT WAS GOING ON THE STEERING ON THE CAR WENT OUT WITH NO WARNING AND I ALMOST HIT A TREE. I FOUND THAT IT WAS THE SERPENTINE BELT. FROM THAT POINT ON I HAVE ALMOST HAD 2 ADDITIONAL ACCIDENTS BECAUSE THE BELT EITHER WAS CHEWED UP OR CAME OFF. MY HUSBAND FELT THE EXPERIENCE YESTERDAY WHEN THE STEERING WENT OUT. THIS WILL BE THE 6TH BELT PROBLEM THAT WE HAVE HAD WITH THIS VEHICLE. I HAVE CONTACTED DODGE BUT TO NO AVAIL. WHAT HAPPENS WHEN THE BELT GOES AND YOU ARE TRAVELING 60-70MPH AND YOU HAVE NO CONTROL OF THIS CAR. IS THERE ANYTHING THAT WE CAN DO? I HAVE NOT COMPLAINED BECAUSE DODGE SAYS THAT THERE IS NOTHING THEY CAN DO. THEY HAVE ADMITTED TI ME THAT THERE ARE PROBLEMS WITH THE SERPENTINE BELTS. I DID NOT EVEN KNOW YOU EXISTED OTHERWISE YOU WOULD HAVE HEARD FROM ME LONG AGO AND WE MAY HAVE SAVED A LOT OF MONEY TIME AND LUCKILY NO LIVES HAVE BEEN LOST TO THIS POINT. THANK YOU. *TR
Aug 28, 2007
SERPENTINE BELT SLIPPED OFF OF IDLER PULLEY. BELT WRAPPED AROUND CRANKSHAFT PULLEY, WHICH MADE THE TIMING BELT SLIP. POWER STEERING FAILED, CAUSING MY 18 YEAR OLD SON TO FIND A PLACE TO PULL OVER. ENGINE FAILED DUE TO TIMING OUT OF SEQUENCE.*AK COST TO REPAIR: $460 FOR TIMING BELT REPLACEMENT. BELT FAILED A SECOND TIME. IDLER PULLEY WAS REPLACED FOR $260.
Jul 25, 2003
WHEELS
4 complaints
1. HAD A FLAT AND TRIED TO LOWER THE SPARE TIRE WHICH IS HELD UP BY A WINCH UNDERNEATH THE VEHICLE. 2. FOLLOWED THE INSTRUCTIONS IN THE VEHICLE TO LOWER THE SPARE TIRE USING THE SUPPLIED WRENCH; HOWEVER, THE TIRE WOULD ONLY LOWER ABOUT TWO INCHES AND NOT LOWER FAR ENOUGH FOR THE SPARE TO BE REMOVED FROM THE 'T' THAT HOLDS IT IN PLACE WHEN THE WHEEL IS SECURED. 3. THE SPARE WOULD NOT COME DOWN SO I HAD TO REMOVE THE FLAT TIRE FROM THE VEHICLE AND GET A RIDE TO GET THE WHEEL FIXED THEN GET A RIDE BACK TO THE VEHICLE TO RE-INSTALL THE TIRE. AFTER SEVERAL ATTEMPTS AT LOWERING THE SPARE, I STILL COULD NOT GET IT TO COME DOWN SO I TOOK THE VEHICLE TO AND AUTO REPAIR SHOP. THE REPAIR SHOP WAS NOT ABLE TO GET THE WHEEL TO COME DOWN EITHER AND HAD TO CUT THE "T" TO REMOVE THE WHEEL. *TR
Jun 25, 2008
WE HIT A POT HOLE IN THE ROAD GOING ABOUT 40MPH, THE RIGHT FRONT ALLOY WHEEL ON OUR DODGE GRAND CARAVAN ACTUALLY SPIT IN HALF. THIS COULD HAVE CAUSE SERIOUS ACCIDENT, THANKFULLY IT DIDN'T. CHRYSLER SHOULD HAVE TO DO SOMETHING ABOUT THIS AS THIS SHOULD NEVER HAPPEN TO A WHEEL LIKE THIS.*CN
Jan 04, 2008
CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB
Aug 19, 2004
VEHICLE HAS 16 INCH WHEELS AND FULL WHEEL COVERS (HUB CAPS). I REMOVED THE WHEEL COVERS AT ABOUT 56000 MILES TO ROTATE THE TIRES. THIS IS THE FIRST TIME THAT I HAD REMOVED THE COVERS. WHEN I REMOVED THE COVERS THREE OR FOUR OF THE MOLDED PLASTIC CLIPS BROKE OFF ALL FOUR COVERS. I CONTACTED THE DEALER WHO CONTACTED CHRYSLER REP GREG JANKOWSKI WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I CONTACTED CHRYSLER CUSTOMER RELATIONS REP MARTIN SHAGER WHO REFUSED ANY ASSISTANCE DUE TO MILEAGE. I HAVE LOST ONE COVER ON THE ROAD. WHEN WHEEL COVERS COME OFF AT ROAD SPEEDS, I SEE THAT AS A SAFETY PROBLEM. I DO NOT SEE MILEAGE AS AN ISSUE. IF THE PLASTIC RETAINING CLIPS BREAK OFF IN TWO YEARS, I SEE THAT AS A STRUCTURE OR MATERIAL PROBLEM.*AK
Apr 30, 2002
SERVICE BRAKES, AIR
4 complaints
I HAVE HAD MY FRONT BRAKES REPAIRED 3 TIMES IN THE LAST 6 MONTHS AND THE ARE OUT AGAIN MY GRAND CARAVAN ONLY HAS 67,000 MILES AND IS A 2000 I ALSO HAVE TO REPAIR MY INGNITION ON SOME THING BECAUSE IT DOES NOT KICK OVER AND I REPLACED THE RELAY FUSE AND THATS NOT THE PROBLEM. I SHOULD NOT BE HAVING THESE PROBLEMS OUT OF SUCH A NEW CAR THATS NOT DROVEN THAT MUCH. I ALSO HAVE TO GET THE REAR BRAKES DONE BECAUSE THERE GOING OUT TO. PLEASE HELP. THANK YOU MS UDARBE
Jul 07, 2005
MY 7 YEAR-OLD SON WAS KILLED ON 12/21/02 BECAUSE MY 2000 DODGE GRAND CARAVAN WENT INTO GEAR WITH OUT STEPPING ON THE BREAK. THE VAN ROLLED DOWN A DRIVEWAY AND MY SON HAD HIS HEAD OUT THE WINDOW AND HE HIT A TREE AND WAS KILLED. GRANTED I AM PARTIALLY AT FAULT FOR LEAVING CHILDREN UNATTENDED FOR LESS THAN 2 MINUTES BUT THE VAN SHOULD HAVE NEVER BEEN ABLE TO GO OUT OF GEAR WITH OUT STEPPING ON THE BREAK. THIS IS NOT A FAMILY SAFE VEHICLE. I KNOW FOR A FACT I AM NOT THE ONLY PERSON THAT HAS RAN INSIDE BECAUSE THEY FORGOT SOMETHING AND THE CHILDREN WERE LEFT IN THE VEHICLE. I JUST WANT DODGE TO BE MADE TO PUT THE SAFETY DEVICE ON THEIR VEHICLES SO NO OTHER CHILDREN ARE NOT HURT OR KILLED. THE 2003 DODGE NEON ARE ALSO THE SAME WAY. INSERT THE KEY ONLY AND THE CAR WILL SHIFT THRU ALL THE GEARS THANKS JILL
Dec 30, 2002
THE ABS INDICATOR LIGHT ON THE DASHBOARD INSTRUMENT CONTROL PANEL INTERMITTENTLY COMES ON. DURING THE TIME OF THE LIGHT BEING ON WE EXPERIENCE A GRINDING/RUBBING WHEN APPLYING THE BRAKES. SOMETIMES THE BRAKES WILL RUB AND GRIND AND THEN THE ABS LIGHT WILL COME ON. WE HAVE HAD THE R/F WHEEL SPEED SENSOR AND WIRING REPLACED TWICE, WE'VE ALSO HAD THE MASTER CYLINDER REPLACED ALSO. THERE ARE ALSO ASSOCIATED PROBLEMS THAT FAIL TO GET FIXED OR THEY GET FIXED AND THEN REOCCUR LIKE. THE SPEAKERS IN THE FRONT BUZZ LOUDLY THE LIGHTS INSIDE THE CAR WHEN IT IS DARK OUTSIDE SOMETIMES DIM AND FLICKER. JUST RECENTLY THE IGNITION SWITCH WENT DEFECTIVE FOR NO APPARENT REASON WE'VE HAVE HAD THIS VEHICLE IN THE SHOP OVER 6 TIMES AND IT IS GETTING OLD. I AM CONCERN ABOUT MY VEHICLES SAFETY NOW MORE THAN EVER BECAUSE IT TRANSPORTS MY WIFE, SON AND MY SOON TO BE BORN CHILD. I DON'T WANT TO BE CALLED IN THE MIDDLE OF THE NIGHT TO FIND OUT MY FAMILY WAS IN A ACCIDENT OR MAYBE WORSE. I JUST WANT MY VEHICLE FIXED RIGHT ESPECIALLY THE AMOUNT OF MONEY THEY CHARGED ME FOR THIS VEHICLE OR A VEHICLE THAT IS SAFER THAN MY CURRENT. I DON'T MIND PAYING A LOT FOR SAFETY BUT WHEN I PAY ALOT AND DON'T KNOW WHETHER I HAVE IT OR NOT IT ANGERS TO NO END. DT
Nov 24, 2002
WHILE VEHICLE WAS AT DEALER FOR TIRE REPLACEMENT, MECHANIC NOTICED THE FRONT ROTORS WERE RUSTING FROM THE INSIDE OUT. FRONT ROTORS HAD TO BE REPLACED. TS
Oct 29, 2002
SERVICE BRAKES
3 complaints
REAR BRAKE LINES HAVE RUSTED AND FAILED. THEY HAVE RUSTED AND FAILED IN THE AREA JUST BEHIND THE ABS MODULE WHERE THE BRAIDED LINES ARE CONNECTED TO THE RIGID LINES. THE REST OF THE BRAKE LINES ARE IN FINE SHAPE. THE ONLY AREAS WHERE THEY ARE BAD IS WHERE THE BRAIDED SECTIONS CONNECT TO THE RIGID SECTIONS. *TR
Jan 19, 2014
MILEAGE AT TIME OF INCIDENT: 123860 MILES. WHILE DRIVING THIS LOANER VEHICLE OF A FRIEND. I ENCOUNTERED A SUDDEN AND UNEXPECTED HYDRAULIC BRAKE FAILURE WHILE STOPPING. LOSS OF BRAKE FLUID. MECHANICAL BRAKING WAS AVAILABLE. ASSESSMENT OF SYSTEM SHOWED NO LEAKS ON OR AROUND BOOSTER, MASTER CYLINDER OR ABS DISTRIBUTION MODULE. APPROXIMATELY 50MM OF SEVERE CORROSION OF THE TWO, RIGID STEEL BRAKE TUBING SECTIONS, ORIGINATING FROM THE SECOND JUNCTIONS OF THE FLEXIBLE HOSES TO THE RESPECTIVE RIGID STEEL BRAKE TUBING, THAT RUN ALONG THE DRIVER SIDE FRAME. WHEN THE BRAKING SYSTEM WAS USED TO STOP, THE SUDDEN INCREASE OF HYDRAULIC PRESSURE CAUSED A STRUCTURAL FAILURE OF THE DEGRADED TUBING. THIS FAILURE CAUSED THE CATASTROPHIC LOSS OF HYDRAULIC BRAKE FLUID AND LOSS OF THE HYDRAULIC BRAKING SYSTEM. THIS FAILURE RESULTED IN A NEAR COLLISION WITH ANOTHER VEHICLE. PHOTOGRAPHS WERE TAKEN OF THE BRAKE LINE TUBING AND JUNCTION AND SHOW THE SEVERITY OF THE CORROSION. THIS COMPLAINT IS CONSISTENT WITH OTHER SIMILAR COMPLAINTS FOR THIS MODEL AND VEHICLE AND MODEL YEAR AS POSTED ON THE NHTSA.GOV WEBSITE. *TR
Jul 24, 2013
WHILE DRIVING @ 35 MPH I TRIED TO APPLY MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROADWAY. WHEN I LOOKED UNDER MY VAN I HAD LOST ALL BRAKE FLUID. I WAS TOWED TO A REPAIR SHOP AND INFORMED THE BRAKE LINES BURST. THIS VAN HAS BEEN IN THE FAMILY SINCE 2003. EVERY YEAR THE BRAKE LINES MUST BE REPLACED. THIS SHOULD NOT BE. THANKS TO MY EXPERTISE I WAS ABLE TO PREVENT AN ACCIDENT TODAY. WAS I LUCKY??? *TR
Jul 25, 2012
STEERING,SUSPENSION
3 complaints
LEFT STRUT TOWER COMPLETELY RUSTED OUT. MAJOR SAFETY PROBLEM THAT CHRYSLER KNOWS ABOUT AND SHOULD B RECALLED. *TR
Aug 15, 2013
DRIVERS-SIDE FRONT STRUT CAP RUSTED. THE RUST IS AT THE TOP OF THE STRUT CAP HOUSING AND HAS NOT BROKEN THROUGH YET. I WENT ON-LINE TO RESEARCH THIS ISSUE AND SEE THAT THERE ARE MANY OWNERS OF THE SAME 2000 CARAVAN WITH THE VERY SAME ISSUE. SOME WITH EXTREME RUST. IF THIS FAILS DURING DRIVING, THERE IS A EXTREME HIGH CHANCE OF AN ACCIDENT. I AM SURPRISED THAT THERE IS NO RECALL ON THIS ISSUE. I AM NOT A STRUCTURAL ENGINEER BUT BY ALL ACCOUNTS, THIS IS A SAFETY ISSUE THAT SHOULD BE A RECALL ISSUE. DOES IT TAKE ONE OR MORE ACCIDENTS BEFORE THIS BECOMES A RECALL ISSUE? *JB
Jun 16, 2012
VEHICLE WOULD START TO PULL TO LEFT WHEN CONSUMER WAS DRIVING. CONTACTED DEALER, AND DEALER HAD REPLACED BRAKES AND TIRES, THINKING THAT WAS THE PROBLEM, BUT THE PROBLEM STILL EXISTED. *AK. A BAD TIE ROD FAILURE CAUSED THE VEHICLE PULL TO THE LEFT. *YH
Mar 20, 2002
LATCHES/LOCKS/LINKAGES
3 complaints
DODGE CARAVANS DOOR SENSORS- I HAVE A 2000 DODGE GRAND CARAVAN, I PURCHASED THE VEHICLE USED ABOUT 3 YEARS AGO. DURING THE FIRST WINTER THE "DOOR OPEN" LIGHT WOULD FLASH AND DING AND THE DOORS WOULD UNLOCK AND RELOCK, OVER TIME IT HAS BECOME WORSE ESPECIALLY DURING COLDER SEASONS. I HAVE LOOKED INTO THIS MATTER AND HAVE READ COMPLAINTS THAT THIS HAS HAPPENED TO PEOPLE THAT JUST PURCHASED THEIR CARS BRAND NEW AND MANY MORE COMPLAINTS ALL OVER THE INTERNET. I DON'T UNDERSTAND WHY THIS IS NOT A RECALL AND BEING TAKEN CARE OF, I HAVE READ WHERE PEOPLE HAVE BEEN LOCKED OUT OF THERE CARS BECAUSE IT WOULD HAPPEN WHEN THEY STEPPED OUT OF THE CAR AND LEFT IT RUNNING. I HAVE 2 TODDLERS AND THE THOUGHT OF THAT SCARES ME, FOR EXAMPLE IF I TURN ON THE CAR TO WARM UP AND PUT THE KIDS IN THE CAR AND GO TO PUT GROCERIES IN THE BACK, AND THE CAR LOCKS UP. BESIDES THE THREAT OF GETTING LOCKED OUT, IT IS ABSOLUTELY ANNOYING TO BE DRIVING DOWN THE STREET AND TO HAVE THE DOOR ALARM CONSTANTLY GOING OFF AND THE DOORS LOCKING AND UNLOCKING. I HAVE LOOKED INTO GETTING THIS FIXED AND I WAS TOLD IT COULD BE AROUND $600 TO GET THE SENSORS REPLACED.....THAT IS JUST RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!! *TR
Aug 19, 2008
SENT THE FOLLOWING COMPLAINT TO DAIMLERCHRYSLER: POWER LOCK FAILURE ON DRIVER AND PASSENGER DOORS, KNOW OF SAME EXACT ISSUE WITH ANOTHER 2000 DODGE DURANGO OWNER. DC RESPONSE: I REGRET YOUR DISSATISFACTION AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. UNFORTUNATELY, WE ARE UNABLE TO OFFER ASSISTANCE IN THIS MATTER AS THE VEHICLE HAS EXCEEDED THE TIME AND MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. I ALSO SEE THAT YOU DO NOT HAVE A SERVICE CONTRACT FOR COVERAGE. MY RESPONSE: IN REGARD TO YOUR REPLY, THIS DOES NOT SATISFY ME. IT SOUNDS AS THOUGH YOU REALLY DON'T CARE.... YOU DID STATE: "IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS..." WELL, THIS IS SOMETHING I WANT IMPROVED ON THE VEHICLE THAT I NOW HAVE. IS THERE ANY WAY TO APPEAL THIS? WHAT IS THE PROCESS I NEED TO GO THROUGH TO GET THIS TAKEN CARE OF? PLEASE DO NOT REITERATE THE LACK OF WARRANTY. DC REPLY: I RECEIVED YOUR EMAIL. I REGRET THAT YOU WERE NOT SATISFIED BY MY PRIOR EMAIL AND HAVE DOCUMENTED YOUR FEEDBACK. UNFORTUNATELY, YOUR EMAIL DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. THEREFORE, YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. WE ALSO DO NOT HAVE AN APPEAL PROCESS AND THIS IS THE FINAL DECISION OF DAIMLERCHRYSLER. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. IF AT SOME FUTURE DATE WE CAN BE OF ASSISTANCE TO YOU, IN SOME OTHER AREA, PLEASE LET US KNOW.
May 04, 2005
MY 2000 DODGE GRAND CARAVAN HAS ON THREE OCCASIONS LOCKED ITSELF AFTER I CLOSED THE DRIVER DOOR. THE LOCKSMITH WHO CAME OUT AND THE REP I TALKED TO FROM CHRYSLER BOTH SAID THIS IS COMMON WITH THIS MODEL. IF THIS IS A COMMON PROBLEM, THERE SHOULD BE A RECALL. *JB
Mar 20, 2003
UNKNOWN OR OTHER
3 complaints
I WAS TOLD BY DODGE THAT WE HAVE ONLY HAD ONE RECALL ON OUR VEHICLE. YOUR RECORDS SHOW 6 AND WE HAVE NEVER GOTTEN ANYTHING. *TR
Aug 28, 2007
AIR CONDITIONING SYSTEM HAD TO BE FIXED WITHIN 3 YEARS OF HAVING THE CAR- WHICH WAS BOUGHT BRAND NEW IN 2000. WE SPENT OVER 2K DOLLARS TO FIX A HUGE LEAK AND REPAIR THE TWO SYSTEMS IN THE CAR. I (SINCE 2005) AM NOW SEEING THAT THE AIR STOPS COOLING IF I IDLE OR WE DRIVE FOR TOO LONG, IT WILL NO LONGER BLOW OUT THE FRONT NOR BE COOL...IT BLOWS OUT THE TOP (LIKE THE DEFROSTER) AND IS NOT COOLED.
Jul 21, 2006
1. NOTHING 2. THE FAN BELT ON OUR 2000 GRAND CARAVAN HAS NEEDED TO BE REPLACED MINIMUM OF SEVEN TIMES IN THE PAST TWO AND HALF YEARS 3. OUR MECHANIC HAS FIXED THE PROBLEM, WITHOUT CHARGING FOR HIS LABOUR, ALL SEVEN TIMES. HE HAS BEEN IN CONTACT WITH CHRYSLER. AFTER THE FIRST COUPLE OF FAN BELT PROBLEMS, THEY SENT HIM A KIT THAT REPAIRS FAN BELTS. WE STILL HAVE THE PROBLEM. CHRYSLER DENIES ANY FAULTY MECHANICS ON THEIR PART. WE HAVE THE PAST THREE FAULTY FAN BELTS.
Jun 27, 2005
EQUIPMENT
3 complaints
AIR CONDITIONER HAS LEAKS IN SEVERAL LOCATIONS THAT RESULTED IN THE FAILURE OF THE COMPRESSOR AND DRYER. IT IS UNACCEPTABLE FOR A CLOSED SYSTEM LIKE THIS TO DEVELOP LEAKS . *AK
Apr 19, 2005
MY INFINITY RADIO SYSTEM STARTED LOSING ITS TIME AND WHEN I SHUT THE CAR OFF IT SHUT THE RADIO AND THE NEXT THING I KNEW THE RADIO/CD/CASSETTE PLAYER WAS DEAD WITH A CD STILL IN IT. I BROUGHT IT TO MY MECHANIC WHO SAID WITH THIS MAKE/MODEL AND YEAR VAN THIS WAS VERY COMMON FOR THE RADIO TO DIE. HE SAID THEY HAD NUMOROUS PEOPLE COMPLAIN AND HAVE TO BUY NEW RADIOS. THIS IS A 3 YR OLD VAN I SHOULD NOT HAVE TO BE REPLACING THE RADIO IN IT. OF COURSE I CANNOT EVEN GET A COMPARABLE SYSTEM WITHOUT SPENDING AT LEAST $350.00 I THINK IF THIS IS HAPPENING TO DODGE GRAND CARAVANS A LOT THEN THERE SHOULD BE A RECALL AND THE MANUFACTURER SHOULD REPLACE THE SYSTEM.*AK
Aug 25, 2003
WHEN DRIVING AIR CONDITIONER OPERATES POORLY. *AK
Oct 09, 2001
SUSPENSION,POWER TRAIN
3 complaints
MAKE : DODGE MODEL : GRAND CARAVAN YEAR : 2000 MANUFACTURER : DAIMLERCHRYSLER CORPORATION CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10100418 DATE OF FAILURE: NOVEMBER 20, 2004. *JB VIN : NOT AVAILABLE COMPONENT: CV JOINT.AXLE PROBLEM SUMMARY: I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING- WHICH BY THE WAY THE AIRBAG REALLY STAYS ON NOW, WHERE IT DID NOT BEFORE THE DEALER REPLACED/REPAIRED THE CLOCKSPRING) AND PLUS THE DEALER CALLED ME TO TELL ME THAT HAD FOUND A LEAK IN THE MASTER CYLINDER WHICH THEY WANTED TO FIX. I SAID YES (NOW I SEE THERE ARE SEVERAL COMPLAINTS ABOUT MASTER CYLINDER LEAKS) I PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETELY ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY CV JOINT/AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? MY KIDS AND I WERE LUCKY THAT I WAS NOT GOING FAST OR DRIVING DOWN A FREEWAY. NOW I SEE ON THE NEWS THIS MORNING THAT THERE IS A RECALL FOR DAKOTA TRUCKS AND DURANGOS, BUT NOT CARAVANS. WHAT'S UP WITH THAT? *JB
Dec 11, 2004
OUR VEHICLE IS ON TRANSMISSION #3 AND IT IS LESS THAN 7 MONTHS OLD. IT ALSO HAS A FRONT END SUSPENSION PROBLEM THEY HAVEN'T BEEN ABLE TO FIX. IT HAS BEEN IN THE SHOP A TOTAL OF ALMOST 30 DAYS AND OUT OF COMMISSION FOR ABOUT 37.
Jan 26, 2001
THE AUTOMATIC TRANSMISSION SHUDDERS BETWEEN 45-52 (MOST PRONOUNCED AROUND 48) AND DID SO WHEN I DROVE THE CAR OFF THE LOT NEW ON 1/14/00. WHEN I TOOK THE CAR TO THE DEALER FOR SERVICE I WAS FIRST TOLD IT WAS TIRE BALANCE AND THAT THEY FIXED IT. IT DIDN'T AND I BROUGHT IT BACK. THE SERVICE MAN SAID IT SOUNDED LIKE THE TORQUE CONVERTER. IT WAS COMPUTER TESTED OK AND THEIR MECHANIC ADDED SOME LIQUID TO THE TRANSMISSION. I'VE DRIVEN IT TO FL AND BACK TO TN AND THE PROBLEM STILL EXISTS. THE OTHER COMPLAINT/DEFECT CONCERNS RUSTED FRONT END COMPONENTS. UPPER AND LOWER CONTROL ARMS LEFT & RIGHT, TORSION BAR AND OTHER PARTS IN THAT AREA ARE VERY RUSTY. I NOTICE IT WHEN I CHANGED OIL. I WENT TO ANOTHER DEALER AND LOOKED UNDER THOSE VANS AND FOUND THOSE PARTS ALSO RUSTY ALSO ON NEW VANS. IT SEEMS THERE IS NO COATING OR ANODIZING ON THESE PARTS AND THEY ARE RUSTING VERY RAPIDLY. I ALSO NOTICED RUST ON THE MAIN CRANK PULLEY OF THIS NEW CAR. *AK
May 16, 2000
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
TRANSMISSION LINES LEAKED AND WERE TIGHTENED UNDER WARRANTY. TRANSMISSION LINES STARTED LEAKING AGAIN BUT THIS TIME I HAD TO PAY BECAUSE ALL OF A SUDDEN THE LINE WAS FRACTURED DUE TO SOME EXTERNAL CAUSE. TRANSMISSION STUTTERS AND SHIFTS HARD ESPECIALLY BETWEEN 25 AND 35 MPH. STARTED COMPLAINING TO DEALER AROUND 30,000 MILES, OF COURSE WHEN I RETURNED FOR THE 3RD TIME TO COMPLAIN AT JUST OVER 37,000 MILES THEY HAD NO PREVIOUS RECORD IN THEIR COMPUTER SO I HAD TO PAY TO HAVE IT LOOKED AT. THEY STILL INSIST NOTHING IS WRONG AND THE PROBLEM IS GETTING WORSE. THE COOLANT RESERVOIR IS ALWAYS ALMOST EMPTY NO MATTER HOW MUCH I POUR IN. DEALER INSISTS THIS IS NORMAL AND PRESSURE TESTS INDICATE NOTHING IS WRONG.. IF THE SYSTEM IS SEALED WHERE IS ALL OF THE COOLANT GOING?*AK
Aug 19, 2004
SPEEDOMETER ERRATIC WHILDE DRIVING FREEWAY SPEEDS. THE SPEEDOMETER WILL JUMP TO 120 CAUSING THE ENGINE TO STALL IF THE NEED IS NOT RELEASED. THIS HAPPEN ON THE FREEWAY AND HAD TO COAST OVER TO THE EMERGANCY LANE "IMEDIATLY" . THE CAUSE WAS THE RSS SPEED SENSOR (203 C 4800879 AND THE OUTPU RSS SPEED SENSOR 204 C) THIS IS A MAJOR SAFTY ISSUE WHEN IT STALL ON THE FREEWAY WITH MY FAMILY IN THE MINIVAN. THIS SHOULD NOT HAVE BEEN A REPAIR PAYED FOR BY THE CONSUMER FOR FAULTY DESIGN! *AK
Feb 11, 2002
TRANSMISSION OIL WAS LEAKING FROM WHERE THE SOLENOID PACK HAD TO BE REPLACED, ALSO, ENGINE OIL GASKET PAN HAD TO BE REPLACED. *AK *SLC
Feb 21, 2001
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT 50 MPH, THE HORN AND CRUISE CONTROL FAILED TO FUNCTION AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
May 15, 2015
I HAVE A 2000 DODGE GRAND CARAVAN. I AM QUITE CERTAIN MY CLOCKSPRING HAS BROKEN AND MY AIRBAG LIGHT STAYS LIT ALL THE TIME, AND MY HORN AND CRUISE CONTROL DOES NOT WORK.*AK I BELIEVE CHRYSLER HAS NOT ISSUED A RECALL FOR THE 2000 MODEL, BUT ONLY FOR THE 1996-1998 MODELS. YET SEARCHING THE WEB REVEALS MANY, MANY PROBLEMS WITH THE 2000 MODELS AS WELL. THIS IS A SAFEY ISSUE CAUSES BY CHRYSLER'S EQUIPPMENT AND SHOULD BE A PROVIDED FREE REPAIR. CHRYSLER DOES NOT OFFER TO REPAIR IT FOR FREE. I AM CURRENTLY OUT OF MY PRINTING CAREER AND AM HAVING DIFFICULTY FINDING WORK AGAIN, SO THE $250 PLUS TO HAVE THIS REPAIRED IS A HEAVY LOAD AT THIS TIME. CHRYSLER SHOULD TAKE CARE OF THIS FOR ALL THE 1999 AND 2000 MODELS AS WELL. I KNOW THE NHTSA IS INVESTIGATING THIS, BUT WITH HUNDREDS OF COMPLAINS ALREADY FILED, HOW MUCH MORE INFORMATION DOES IT NEED TO ACT? I DONT KNOW THE PROCESS, BUT WHAT SHOULD I DO NOW? THIS IS A SAFTEY ISSUE, AND THIS IS OUR FAMILIY VEHICLE. PLUS, THE ANNUAL INSPECTION IS COMING UP IN LESS THAN 4 MONTHS, AND IT WILL NOT PASS WITHOUT THE HORN AND CRUISE AND AIRBAG BROKEN. THANK YOU FOR ANY INFORMATION AND ADVICE YOU CAN GIVE ME. THANKS AGAIN! JOHN CALOGRIDES
May 04, 2004
PARKING BRAKE
2 complaints
PARK BRAKE ASSY SLIPS ON ACTIVATION AND WILL NOT HOLD 9 OUT OF 10 TIMES WHEN APPLIED LEAVING POOR PARK BRAKE HOLDING POWER. *NM
Apr 17, 2006
THE EMERGENCY BRAKE CABLE GETS DISCONNECTED CAUSING THE EMERGENCY BRAKE TO ENGAGE ON MY 2000 DODGE GRAND CARAVAN SPORT. *AK
Jul 30, 2003
INTERIOR LIGHTING
2 complaints
FRONT DOME LIGHTS ON EITHER SIDE OF THE ON BOARD COMPUTER ARE FLASHING ON AND OFF DURING DOOR OPEN CONDITION. WHEN EITHER LAMP IS PRESSED INTO ITS ON POSITION IT STAYS ON. *LA
May 30, 2004
INTERIOR LIGHTS WILL FLASH ON AND REMAIN ON WHILE VEHICLE IS IN OPERATION. CONSUMER HAS NOT TAKEN TVEHICLE TO A DEALERSHIP TO DETERMINE CAUSE OF DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Apr 24, 2001
EQUIPMENT ADAPTIVE/MOBILITY
2 complaints
THE CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED. THE CONSUMER STATED THE HAND BRAKE LEVER FAILED TO STOP THE VEHICLE WHEN APPLIED. PLEASE PROVIDE FURTHER DETAILS.*AK *PH *JB
Sep 12, 2003
CONSUMER WAS INVOLVED IN A COLLISION WHILE OPERATING A MODIFIED VEHICLE FOR THE DISABLED, THE ACCELERATOR HAND LEVER BECAME STUCK.*AK.*JB
Jan 11, 2002
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
The contact owns a 2000 Dodge Grand Caravan. The contact stated that while driving at 55 MPH, there was an abnormal noise and noticed that the vehicle's windshield wiper and blinkers had become inoperable. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty wiper transmission linkage, a relay, and a switch. The relay and switch were replaced however, the wiper transmission linkage was not repaired due to parts not being available. The manufacturer was made aware of the failure and determined that parts were not available. The failure mileage was approximately 110.000
Oct 18, 2023
FUEL/PROPULSION SYSTEM
1 complaint
Fuel leak under vehicle. Possible fire. There are several recalls on 2000 dodge caravan, but none supposedly associated with this VIN. The van only has 45,000 miles on it.
Aug 07, 2023
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
FUEL GAGE DON'T WORK AFTER FUEL PUMP REPLACEMENT,,,,GASOLINE SPILLED ALL OVER ROAD
Sep 03, 2017
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE SERPENTINE BELT ON 96-2000 CHRYSLER MINIVANS SLIPPING OFF IS A KNOWN ISSUE AND HAS BEEN FOR YEARS. TIME AND TIME AGAIN CHRYSLER HAS REFUSED TO ISSUE A RECALL FOR IT. IT IS DUE TO A MANUFACTURING DEFECT IN ONE OF THE ENGINE MOUNTS CAUSING A PULLEY MISALIGNMENT. THE BELT SLIPPING OFF CAUSES LOSS OF POWER STEERING, WATER PUMP, AND ALTERNATOR. THE POWER STEERING LOSS CAN CAUSE A DRIVER TO NOT BE ABLE TO CORRECT IN TIME AND CAUSE AN ACCIDENT. THE LOSS OF THE WATER PUMP CAN CAUSE OVERHEATING RESULTING IN ENGINE DAMAGE. THE LOSS OF THE ALTERNATOR CAN CAUSE THE CAR TO EVENTUALLY STOP RUNNING WHEN THE BATTERY IS DRAINED, CAUSING MOTORISTS TO BE STRANDED. I LIVE IN ALASKA AND I'M NOT ALWAYS IN CELLULAR SIGNAL WHEN DRIVING AND TEMPERATURES IN THE WINTER GET DOWN TO -30 F AT TIMES. I CAN'T WAIT SOMETIMES SEVERAL HOURS FOR A TOW TRUCK TO GET TO ME WITHOUT RISKING HYPOTHERMIA AT THOSE TEMPERATURES. THIS NEEDS TO BE MADE INTO A RECALL SO IT CAN GET FIXED.
Feb 28, 2017
STEERING,ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS, THE SERPENTINE BELT DETACHED FROM THE DRIVE PULLEY. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO PLACE THE SERPENTINE BELT BACK ON THE DRIVE PULLEY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES ONLY WHILE IT WAS RAINING. THE CONTACT ALSO STATED THAT THE CLOCK SPRING IN THE STEERING WHEEL FAILED, WHICH CAUSED THE HORN TO FAIL AND THE FRONT DRIVER'S AIR BAG TO BECOME INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,425.
Jul 06, 2016
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE A DODGE RICON ACTIVAN WHEELCHAIR VAN. IT IS A 2000 MODEL. I PURCHASED IT WITH ONLY 29000 MILES. AFTER DRIVING THE VAN FOR 60 MILES IT WILL START STALLING, LOOSES POWER AND DIE. THIS HAS HAPPENED TO ME 3 TIMES. THE FIRST TIME IT HAPPENED I HAD MY SON WITH ME (HE HAS SPASTIC QUAD CEREBRAL PALSY) WE BROKE DOWN NEXT TO A DODGE DEALERSHIP. GETTING MY SON HOME WAS A NIGHTMARE. THE DODGE DEALERSHIP WORKED ON THE VAN. YET,THE PROBLEM IS STILL THERE. AFTER 60 MILES IT STALLS AND DIES. ON SATURDAY I WAS BROKEN DOWN WITH MY CHILD ON THE INTERSTATE.IT WAS 92 DEGREES OUT SIDE, HOW HORRIFIC. I CAN SEE IF THE VAN HAD 100,000 MILES TO HAVE ISSUES. I WAS FORTUNATE TO GET THE VAN PULLED TO THE SIDE OF THE ROAD, IF NOT WE WOULD HAVE BEEN HIT AND KILLED.THIS IS A ISSUE THAT NEEDS RECALLED. THIS IS A SAFETY ISSUE.
Sep 07, 2015
AIR BAGS,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AND THE AIRBAG LIGHT ILLUMINATED SPORADICALLY. ALSO, THE CRUISE CONTROL FEATURE WAS DISABLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,721.
Dec 08, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
WHEN DRIVING (USUALLY ACCELERATING) THE ENGINE WILL STOP RUNNING CAUSING DIFFICULT BREAKING AND STEERING. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND GETTING WORSE!!!!! THE STEERING WHEEL MUST BE TILTED UP BEFORE IT WILL RESTART. *TR
Mar 20, 2014
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE SMELLED A STRONG ODOR OF GASOLINE COMING FROM THE VEHICLE. THE CONTACT LATER NOTICED GASOLINE LEAKING ONTO THE FUEL RAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 205,000. *TR
Jun 26, 2013
STEERING,SUSPENSION,STRUCTURE
1 complaint
STRUT TOWERS ROTTED OUT AT 90000 MILES, REPLACEMENT CAPS WERE PURCHASED FROM DODGE DEALER AND INSTALLED AS PER FACTORY TSB .... STRUT TOWERS ARE ROTTED BELOW REPAIR CAPS AGAIN.... APPROX. 150000 MILES NOW ON VAN, STRUTS ARE ALSO IN NEED OF REPLACEMENT HOWEVER THIS CAN NOT BE DONE DUE TO SEVERITY OF RUST DAMAGE....THIS IS OBVIOUSLY A FACTORY DEFECT... RESULTING IN AN UNSAFE CONDITION... CHRYSLER IS WELL AWARE OF THIS ISSUE AND SHOULD BE HELD RESPONSIBLE ... THIS IS A SERIOUS SAFETY ISSUE AFFECTING TENS OF THOUSANDS OF VEHICLES...NOT JUST A FEW HERE OR THERE - THE QUESTION SHOULD BE HOW MANY ARE NOT AFFECTED??? I'M ACTUALLY CONSIDERING SEARCHING FOR A LAWYER TO START A CLASS ACTION LAWSUIT AGAINST CHRYSLER ...SOMETHING NEEDS TO BE DONE! *TR
Dec 20, 2012
STEERING,ENGINE
1 complaint
THE SERPENTINE BELT ON MY 2000 DODGE GRAND CARAVAN COMES OFF EVERYTIME THAT IT RAINS. I LOSE POWER STEERING WHICH MAKES IT NEARLY IMPOSSIBLE TO DRIVE AND THE TEMP GAUGE JUMPS ALL THE WAY UP. *TR
Dec 07, 2012
STEERING,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING ON A WET ROAD THE SERPENTINE BELT FLEW OFF THE PULLEYS. THIS MADE THE POWER STEERING PUMP, ALTERNATOR, WATER PUMP AND THE AIR CONDITIONING SYSTEM TO ALL BECOME UNABLE TO WORK IN AN IMMEDIATE FASHION. THIS PROBLEM APPEARS TO HAPPEN OFTEN; MEANING SEVERAL TIMES A YEAR TO MANY CARAVAN OWNERS. MY MECHANIC SAID HIS BEST ADVICE WAS TO NOT DRIVE IN WET OR SNOWY CONDITIONS. THIS IS A MANUFACTURERS DEFECT THAT CHRYSLER SHOULD MAKE RIGHT BY INSTALLING A BELT GUARD TO HOLD THE BELT IN PLACE.
Dec 01, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY
1 complaint
VAN STOPS FOR NO APPARENT REASON. JUST STARTED IN SUMMER HEAT. TRANSMISSION ACTED UP, HAD IT SERVICED---NOW TRANSMISSION MADE HUGE NOISE, NO REVERSE, LOUD WHINING, ALL GOING OUT. LOUD SQUEAKS IN SUPPORTS, BRAKES REPLACED BUT STILL SQUEALING EVEN WHEN PEDAL NOT PUSHED. HORRIBLE FOGGING PROBLEMS, HAVE HAD TO PULL OVER AND WIPE WINDOWS INSIDE AND OUT WHEN RAINING. ALMOST WRECKED WHEN VEHICLE STOPPED IN TRAFFIC. CAN'T SEE DUE TO FOGGING WHEN RAINING. JUST AN ACCIDENT WAITING TO HAPPEN---GOING TO THE JUNK YARD. MANUFACTURER NEEDS TO OWN UP TO PROBLEMS. WON'T OWN ANOTHER. *TR
Mar 03, 2009
VISIBILITY,AIR BAGS
1 complaint
2000 GRAND CARAVAN RECALL FOR CLOCKSPRING. CONSUMER STATES THAT HE MAILED TWO DIFFERENT LETTERS WITH A COPY OF THE INVOICE FOR REIMBURSEMENT BUT NEVER RECEIVED A REPLY. *NJ THE CONSUMER STATED WHEN THE AIR BAG LIGHT STAYED ON, THE HORN, THE CHIMES FOR THE LIGHTS AND THE IGNITION DID NOT WORK. THE FRONT PASSENGER WINDOW REGULATOR WAS REPLACED. *JB
Jan 29, 2009
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
CAR JUST SHUT DOWN ON INTERSTATE WHILE I WAS DRIVING 65 MPH. AFTER BEING TOWED TO AUTO REPAIR SHOP. THE CAR STARTED BACK UP WITH NO PROBLEM FOR AWHILE, NOW THE CAR IS MAKING NOISE. FOR YEARS PRIOR TO THIS THE CAR DOES NOT STOP OCCASIONALLY WHEN BRAKES ARE APPLIED. *TR
Dec 28, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
MY 2000 GRAND CARAVAN (87000), HAS THE DASH BOARD CRACK ON THE DRIVERS SIDE, FROM THE WINDSHIELD TO THE SPEAKER GRILLE, (AND TRAVELING). THIS IS A COMMON PROBLEM WITH CHRYSLER VEHICLES DUE TO NEWS REPORTS RECENTLY. CHRYSLER SHOULD ADDRESS THIS PROBLEM BEFORE PEOPLE GET HURT ECT.. I HAVE REPLACED THE EVAPORATER, A/C COMPRESSOR, & BELT $2300.00. THE TRANSMISSION IS SHIFTING BADLY AND TODAY CHECK ENGINE LIGHT CAME ON. THIS IS MY 7TH CHRYSLER VEHICLE IN THE PAST 30 YEARS, AND WILL BE THE LAST IF CHRYSLER DOESN'T STEP UP, ON THIS DASH PROBLEM THIS TIME. *TR
Aug 24, 2007
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
AIR BAGS AND CRUISE CONTROL FAILED ON 2000 DODGE GRAND CARAVAN. *JB
May 17, 2006
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,TIRES,SEATS
1 complaint
DT: THE CONTACT STATED THERE HAVE BEEN NUMEROUS ELECTRICAL PROBLEMS WHICH RESULTED IN THE DASHBOARD PANEL LIGHTS FLASHING ON AND OFF WHILE DRIVING. SHE TOOK THE VEHICLE TO A DEALER FOR MULTIPLE ATTEMPTS TO CORRECT THIS PROBLEM. ALSO, THERE WAS A LEAK WITHIN THE ROOF, RESULTING IN DAMAGE TO THE CARPETING. THERE IS A SLASHING SOUND WITHIN THE ROOF COMPARTMENT AFTER A HEAVY RAIN. THE CARPET HAS BEEN REPLACED FIVE TIMES, AND THE TELEVISION WAS REPLACED ONCE AS A RESULT OF THE LEAK. *AK. UPDATED 11/30/2005 - GLAZED SERPENTINE BELT CAUSED GRINDING NOISE WHEN TURNING. THE LEFT MIDDLE SEAT HEAD REST CAME LOOSE FROM THE GUIDE ROD. THE DOOR STICKS AND THE SIDING DOOR MAKES NOISE WHEN OPENING. THE REAR WINDOW RATTLES WHEN OPENED. THE FOG LIHJT ARE IONPERTIVE. THE HORN SPUNDED WEAK BECAUSE THE KEYLESS ENTRY REMOTE NEEDED TO BE REPROGRAMMED. THE TAIL LIGHT HAD MOISTURE IN IT. THE LOCKING GAS CAP WAS HARD TO OPEN. THE REAR TIRE HAD A SLOW LEAK. *NM
Nov 01, 2005
STRUCTURE,WHEELS
1 complaint
2000 GRAND CARAVAN HAS MULTIPLE RUST POINTS. THE MOST DANGEROUS OF WHICH IS THE RUSTING AND DETERIORATION OF THE FRONT LEFT STRUT. THE TOP PORTION OF THE STRUT COVER IS RUSTED AND FALLING APART, WITH A CRACK IN IT. OTHER PARTS OF THE CAR THAT ARE SHOWING MANY RUST AREAS INCLUDE: PASSENGER DOOR (CAN PUT FINGER THROUGH RUST), HOOD (BUBBLING PAINT AND CRACKING), PAINT PEELING FROM ANTENNA HOUSING, REAR HATCH RUST, LEFT REAR WHEEL BASIN. MY LARGEST CONCERN IS THE STRUT RUST FOR SAFETY ISSUES, BUT THIS VEHICLE SHOULD NOT BE RUSTING SO POORLY BEING ONLY 5 YEARS OLD! *NM
Oct 07, 2005
SUSPENSION,EQUIPMENT
1 complaint
I RECENTLY RECEIVED A RECALL NOTICE FROM DAIMLERCHRYSLER FOR THE UPPER BALL JOINTS IN MY 2000 DODGE DURANGO. I CONTACTED THE COMPANY TO FIND OUT HOW TO HAVE MY CAR FIXED AS THERE IS NO DEALERSHIP WHERE I LIVE. I LET THEM KNOW I LIVED IN KETCHIKAN, ALASKA. THE WOMAN I SPOKE WITH TOLD ME TO CONTACT THE JUNEAU DEALERSHIP AS IT WAS THE CLOSEST TO ME. I CONTACTED THE JUNEAU DEALERSHIP WHO TOLD ME THAT HE COULD SEND ME THE PARTS FROM JUNEAU AND I COULD HAVE THE LABOR DONE IN KETCHIKAN, SENDING HIM THE BILL FOR THE LABOR, WHICH I WOULD BE REIMBURSED FOR AN ALLOTTED AMOUNT OF MONEY. I AGREED, BUT HE NEEDED TO FIND OUT IF HE COULD SEND ME BOTH BALL JOINTS, AS I HAD ONE BALL JOINT REPLACED IN AUGUST OF 2004, WITHOUT BEING REIMBURSED BY DAIMLERCHRYSLER. TODAY, AUGUST 1, 2005, THE GENTLEMAN FROM THE JUNEAU DEALERSHIP CALLED TO TELL ME THAT I SHOULD HAVE BOTH BALL JOINTS REPLACED, BUT THAT HE COULD NO LONGER SEND ME THE PARTS BECAUSE DAIMLERCHRYSLER HAD CONTACTED HIM AND NOW PROHIBITED HIM FROM DOING RECALLS IN THIS FASHION AS IT WAS DEEMED FRAUDULENT. I DIRECTLY CONTACTED DAIMLERCHRYSLER AND SPOKE WITH THE SUPERVISOR "KATHERINE" WHO STATED THAT I HAD TO TAKE MY CAR TO SEATTLE OR JUNEAU TO A DEALERSHIP FOR THE RECALL OR THEY WOULD NOT PAY TO FIX IT. I TOLD HER I LIVED ON AN ISLAND AND COULD NOT AFFORD TO PAY THE FERRY FEE TO DO THAT OR GO WITHOUT ANY TRANSPORTATION FOR AN EXTENDED PERIOD OF TIME. SHE SAID THEY COULD NOT COMPENSATE ME FOR TRANSPORTATION AS IT WAS NOT PART OF THE RECALL AND THAT THEY WERE NOT RESPONSIBLE FOR MY LIVING ON AN ISLAND, BUT THAT I HAD TO HAVE THE RECALL DONE BECAUSE IT WAS A SAFETY ISSUE. I TOLD HER I DIDN'T WANT THEM TO PAY FOR MY VEHICLE BEING TRANSPORTED, I JUST WANTED THEM TO SEND THE PARTS AS I HAD BEEN TOLD WOULD HAPPEN SO I COULD HAVE IT FIXED. SHE STATED THAT SHE HAD NO AUTHORITY TO OVERRIDE THE DECISION ABOUT THE JUNEAU DEALERSHIP. *NM
Aug 01, 2005
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
Dec 27, 2004
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.
Dec 14, 2004
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
THE SWITCH THAT CONTROLS THE LIGHTING ON THE INSTRUMENT PANEL AND THE DOME LIGHTS WOULD INTERMITTENTLY MAKE A BUZZING NOISE, AND CAUSES THE PANEL LIGHTS TO FLICKER WHILE DRIVING AT NIGHT DURING VARIOUS SPEEDS OF 0-60 MPH. DEALER WAS NOTIFIED.*AK
Oct 28, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
PROBLEMS WITH VEHICLE'S ALTERNATOR, BATTERY, BRAKES AND ELECTRICAL SYSTEM.*MR THE CONSUMER FEELS THAT THE ELECTRICAL PROBLEM CAUSED THEM THE REPLACE THE BATTERY THREE TIMES AND THE ALTERNATOR TWICE IN FOUR YEARS. THE SERPENTINE BELT BROKE AND LEFT THE DRIVER STRANDED IN RUSH HOUR TRAFFIC. THE BRAKES FAILED WHICH RESULTED IN AN ACCIDENTS. MULTIPLE BRAKE COMPONENTS HAD BEEN REPLACED PRIOR TO THIS ACCIDENT. THE CONSUMER BELIEVES THE VEHICLE IS UNSAFE AND REQUEST REIMBURSEMENT. *NM
Aug 20, 2004
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
TENSIONER ASSEMBLY REPLACED 4 TIMES WITHIN 12 MONTH PERIOD. 3 OF WITHIN 60 DAYS. AS A RESULT THE SHAFT AND PULLEY ON THE POWER STEERING WAS BENT REQUIRING REPLACEMENT. DODGE IS AWARE OF THE ISSUE AND PROVIDED A PART TO HOLD THE BELT ONTO THE TENSIONER. IT DID NOT WORK. THE BELT HAS BEEN REPLACED 6 TIMES UNDER 70K MILES. MOPAR PART WARRANTIES HAVE BEEN USED, HOWEVER, $100 DEDUCTIBLES FOR AN EXTENDED WARRANTY HAS BEEN COLLECTED 3 SEPARATE TIMES. FORTUNEATLY, TO DATE, NO INJURIES HAVE OCCURRED.
Aug 15, 2004
STEERING,AIR BAGS
1 complaint
THE CLOCKSPRING AND STEERING COLUMN IN OUR 200 DODGE GRAND CARAVAN HAS BEEN REPLACED SEVERAL TIMES, INCLUDING SEVERAL TIMES UNDER WARRANTY, YET STILL RATTLES AND MAKES NOISES. I HAVE BEEN ADVISED BY THE ZONE OFFICE THAT IT IS INDEED A SAFETY PROBLEM (RELATING TO THE AIRBAG) AND THEY RECOMMEND I CONTINUE TO GET IT FIXED EACH TIME IT BREAKS. *AK
Aug 02, 2004
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
I HAD THE BRAKES ON MY VEHICLE REPAIRED TWICE. THE FIRST TIME MY CAR HAD APPROX 40,000 MILES AND I WAS TOLD IT WAS DUE TO THE WAY I DRIVE THE CAR. NOT MORE THAN 6 MONTHS LATER THE BRAKES STARTING VIBRATING AGAIN AND I TOOK IT BACK TO BURLINGTON DODGE - WERE THEY TOLD ME, ONCE AGAIN, IT WAS DUE TO THE WAY I DROVE THE CAR AND THERE WAS NOTHING THEY COULD EXCEPT REPLACE THEM AGAIN. MY MOST RECENT PROBLEM WAS THE AIR CONDITIONING TOTALLY MALFUNCTIONED. I SAW SMOKE COME OUT OF THE DASH AND WHEN I TOOK THE CAR IN FOR REPAIR THEY TOLD ME THE ENTIRE SYSTEM HAD COMPLETELY FAILED AND I HAD TO PUT IN A NEW A/C. *JB
Apr 05, 2004
AIR BAGS,EQUIPMENT
1 complaint
MY WIFE WAS INVOLVED IN AN ACCIDENT ON A 4 LANE ROAD AND WAS GOING APPROXIMATELY 40-45 MPH WHEN SHE HIT ANOTHER VEHICLE WITH ALMOST NO BRAKING INVOLVED. NEITHER THE DRIVE OR PASSENGER AIRBAG DEPLOYED. THIS WAS A MAJOR SELLING POINT WHEN WE PURCHASED THIS VEHICLE SINCE WE WOULD BE USING IT TO TRANSPORT OUR FAMILY. IF THESE DO NOT WORK THEN THE CHRYSLER CORPORATION SHOULD DO EVERYTHING TO THE BEST OF IT'S ABILITY TO ENSURE THAT ANYONE THAT BUYS THEIR PRODUCTS SHOULD GET WHAT THEY HAVE PAID FOR. *JB
Mar 16, 2004
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
I RECENTLY PURCHASED MY VAN USED, AND HAVE HAD THE FOLLOWING PROBLEMS WITH IT..THE AUTOMATIC DOOR LOOKS WORK WHEN THEY WANT TO. I HAVE HAD MY CHILDS CARE SEAT COME UNBUCKLED FROM THE MIDDLE BENCH SEAT BEFORE. MY BRAKE LIGHTS COME ON WHEN THEY WANT TO AND STAY ON, IN THE MIDDLE OF THE NIGHT YOU WILL GET UP AND FIND THE BRAKE LIGHTS HAVE COME ON FOR NO REASON. THE LASTEST PROBLEM IS WHEN YOU OPEN A DOOR ON THE VAN, THE OPEN DOOR LIGHT COMES ON AND MY LOW GAS LIGHT COMES ON AND MAKES ITS WARNING TONE AND MY FUEL GAUGE GOES TO EMPTY. WHEN YOU CLOSE THE DOOR AND THE WARNING LIGHTS GO OFF AND MY FUEL GAUGE RETURNS TO FULL.*AK
Feb 24, 2004
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
AC FAILED COOLING. UNIT HAS LOST ITS FREON CHARGE. UNIT WAS RECHARDEG AND DYE INSTALLED TO LOCATE LEAK. LEAK WAS FOUNG IN FRONT EVAPORATOR. WAS ADVISED CORE LEAK, NOT A COPPER TO ALUM JOINT, BUT THROUGH ALUMINUM PART OF CORE. APPEARED TO BE DETERIORATED BY ACID. OTHER INVOLVES THREE FAILURES ON BATTERY ON THIS VEHICLE. THE ORIGINAL, A REPLACEMENT INSTALLED IN OCT 2001 AND THAT FAILED THIS JULY 2003.
Jan 15, 2004
AIR BAGS,ELECTRICAL SYSTEM
1 complaint
I LIKE TO FILE A COMPLAINT REGARDING 2000 DODGE GRAND CARAVAN. THIS VEHICLE HAS EXPERIENCED THE SAME PROBLEM OTHER OWNERS HAVE COMPLAINED ABOUT REGARDING THE HORN AND AIR BAG NOT FUNCTIONING DUE TO A DEFECTIVE CLOCKSPRING HARNESS. CHRYSLER HAS REFUSED TO RECALL THIS COMPONENT OR ACKNOWLEDGE THIS AS A SAFETY ISSUE OTHER THAN SAYING IT SHOULD BE FIXED. MOST MINI-VAN OWNERS TRANSPORT FAMILIES IN THESE VEHICLES AND IT IS A SHAME THAT CHRYSLER WON'T DO ANYTHING ABOUT IT. *LA
Jan 04, 2004
POWER TRAIN,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
LAST NIGHT MY TRANSMISSION BLEW UP FOR THE 2ND TIME. THE FIRST TIME THE VAN WAS A YEAR OLD. THIS TIME I AM PAST MY WARRANTY, BUT THE BRAKES LOCKED UP ON ME & 2 OF MY CHILDREN ALMOST ENDED UP IN THE POMPTON WATER FALLS. THE DEALERSHIP AND MANUFACTURER BASICALLY TOLD ME "OH WELL--YOUR ON YOUR OWN." THIS SHOULD NOT HAVE HAPPENED TWICE IN THREE YEARS.. THIS IS A DANGEROUS SITUATION AND I HOPE YOU CAN HELP PREVENT THIS FROM HAPPENING TO OTHERS... MY VAN WAS METICULOUSLY CARED FOR... THIS SHOULD NOT HAVE HAPPENED!! THANK YOU FOR ANY HELP YOU CAN GIVE ME.. *LA
Oct 17, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
1 complaint
I JUST FOUND THIS WEB SITE. AND NEVER REALIZED HOW MANY PEOPLE HAVE HAD THE SAME PROBLEMS. MY FIRST PROBLEM WAS WHEN MY 3 YEAR OLD DAUGHTER DROVE MY CAR ON THE NEIGHBORS LAWN BECAUSE YOU DO NOT NEED TO STEP ON THE BRAKE TO PULL IT OUT OF GEAR. I THEN LOOKED IN THE OWNER MANUAL WHICH STATED IT WAS EQUIPPED WITH THAT FEATURE. I HAVE CONTACTED EVERYONE I COULD AND NO ONE IS WILLING TO HELP OR SOLVE THIS PROBLEM. MY NEXT INCIDENT WAS WHEN MY SERPENTINE BELT BROKE WHICH CAUSED MY POWER STEERING PUMP AND PULLEY TO BREAK AND HAD PARTS DANGLING. THANK GOODNESS I WAS IN MY DRIVEWAY. I HAVE HAD MY BRAKES DONE 3 TIMES, AND MY LATEST PROBLEM WAS MY HEATER CORE AND THERE WAS WATER LEAKING INSIDE MY CAR. I WISH SOMEONE COULD HELP I PAID A LOT OF MONEY FOR THIS CAR! *NLM
Aug 26, 2003
POWER TRAIN,EQUIPMENT
1 complaint
I HAVE BEEN HAVING A PROBLEM WITH MY TRANSMISSION LEAKING FROM THE TRANSMISSION COOLANT HOSE. VEHICLE WAS STILL UNDER WARRANTY, TOOK TO DODGE DEALER AND THEY REPLACED HOSES AND CLAMPS, 1 MONTH LATER LEAKING AGAIN AND THEY STATED THAT IT WAS PROBABLY A BAD PART. THEY REPLACED THEM AGAIN. 1 YEAR LATER PROBLEM RETURNS AND NOW THEY WANT TO CHARGE ME TO REPLACE THE HOSES, THE REASON THIS HAPPENED ACCORDING TO THEM WAS THE HOSE CLAMPS THEY USED. NOW THEY HAVE CHANGED THE CLAMPS, THIS SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR SINCE THEY ARE CHANGING A MANUFACTURER'S PART. THIS SHOULD BE A RECALL. *JB
Mar 14, 2003
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,EQUIPMENT
1 complaint
BRAKES ON OUR 2000 GRAND CARAVAN GO OUT ON US ABOUT ONCE EVERY 3-6 MONTHS SINCE WE PURCHASED IT BRAND NEW IN JULY 2000. MASTER CYLINDER HAS BEEN REPLACED MORE THAN ONCE, BRAKES HAVE BEEN BLED, ABS PUMP HAS BEEN REPLACED, AND WE ARE NOW LEAKING FLUID AND READY TO HAVE IT SERVICED AGAIN. THIS IS A FAMILY VEHICLE THAT I DON'T ALWAYS FEEL SAFE DRIVING MY TWO SMALL CHILDREN IN. WE ONLY HAVE 17,800 MILES ON THE VAN, I WONDER IF WE DROVE IT MORE OFTEN IF WE WOULD BE IN THE SHOP EVEN MORE FREQUENTLY.THREE TIMES I HAVE GONE TO PULL OUT OF MY DRIVEWAY AND HAVE ALMOST ENDED UP IN THE NEIGHBOR ACROSS THE STREETS YARD. THE DEALERSHIP WHERE THE VAN WAS PURCHASED HAS NOT DONE ANYTHING TO ACCOMODATE US AND WON'T EVEN GIVE US A GOOD DEAL ON A TRADE-IN SO THAT WE CAN GET RID OF IT.
Jan 25, 2003
CHILD SEAT
1 complaint
THE CONSUMERS CHILD DOES NOT FIT PROPERLY INTO THE INTEGRATED CHILD SAFETY SEAT WHICH SAY IT HOLDS CHILDREN 22 LBS. AND OVER, THE STRAPS ARE VERY LOOSE EVEN AT THE TIGHTEST POSITION. NLM
Jul 23, 2002
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THERE IS A NOISE IN STEERING WHEEL, VEHICLE VIBRATES WHEN CHANGING FROM DRIVE TO REVERSE GEAR. CONTACTED DEALER. ELECTRICAL SYSTEM PROBLEM *AK
Jul 22, 2002
STRUCTURE,EQUIPMENT
1 complaint
CONSUMER HAS WIND TURBULANT NOISE INSIDE OF VEHICLE WHEN WINDOWS ARE UP. TURBULANCE IS SO HIGH WHERE PASSENGERS HAVE TO TALK LOUD, AND RADIO HAS TO HAVE A HIGH VOLUME TO HEAR. VEHICLE IS IN ARBITRATION.*AK CONSUMER STATES THE NOISE IS ALSO HEARD IN THE REAR, DEALER STATES THEY WILL TRY TO REMEDY THE PROBLEM BY ADJUSTING THE LUGGAGE BARS ON LUGGAGE RACK. *SLC
Aug 13, 2001
SUSPENSION,TIRES
1 complaint
VEHICLE CONSTANTLY VIBRATES. FASTER VEHICLE GOES, THE FASTER IT VIBRATES. DEALER HAS REPLACED FRONT AND REAR BEARINGS/ PUT A 2ND SET OF TIRES/ CHANGED STRUTS, AND REALIGNED THE VEHICLE TO RECTIFY PROBLEM, NOTHING WORKS. *AK *SLC
May 30, 2001
POWER TRAIN,SEATS
1 complaint
MY GRAND CARAVAN WAS HIT FROM BEHIND WITH SUCH FORCE THE REAR OF THE VAN LIFTED OFF THE GROUND. AT IMPACT MY DRIVERS SEAT BROKE, RECLINING ME, MAKING IT IMPOSSIBLE FOR ME TO REACH THE BRAKES TO STOP MY VAN. I HIT THE CENTER MEDIAN (FAST LANE) WITH THE LEFT FRONT FENDER, BLOWING THE TIRE AND BREAKING AXLE THE VAN THEN BOUNCED ACROSS LANES HITTING BRIDGE RAILING AND CEMENT WALL WITH RIGHT FRONT FENDER BLOWING THAT TIRE AND THEN BACK TO THE MEDIAN (FAST LANE), AND CAME TO A STOP AGAINST THE MEDIAN. I WAS TOLD BY THE INSURANCE INVESTAGATOR MY CARAVAN WAS BEYOND REPAIR DUE TO THE AMOUNT OF DAMAGE.*AK
May 09, 2001
STRUCTURE,INTERIOR LIGHTING
1 complaint
DASHBOARD LIGHTS GO OUT CONSTANTLY. ALSO, DOOR LOCKS DON'T WORK INTERMITTENTLY. TOOK VEHICLE TO DEALER 5 TIMES, CANNOT REMEDY PROBLEM. DASHLIGHTS LIGHTS WENT OUT 18 TIMES WITHIN 10 DAYS.*AK
Apr 17, 2001
STEERING,FUEL SYSTEM, GASOLINE,VISIBILITY
1 complaint
I HAVE REPEATEDLY TAKEN THE VAN IN FOR REPAIRS FOR FUEL MILEAGE AND PINGING UNDER ACCELERATION AS WELL AS RATTLING IN THE STEERING COLUMN, INTERMITANT WIPERS WILL STOP WORKING INTERMITANTLY. THE MOST RESENT PROBLEM IS THE VENTS ON THE DRIVERS SIDE OF THE DASH BOARD CANNOT BE SHUT OFF WHILE THE HEATER IS ON, THIS CAUSES MY HEAD TO GET VERY WARM WHILE MY FEET ARE COLD. THE WIPER SWITCH, BODY COMPUTER AND MOTOR HAVE BEEN CHANGED AT 4 SEPERATE TRIPS TO THE DEALER AND THIS HAS NOT REPAIRED THE PROBLEM. ALL OF THESE COMPLAINTS HAVE CAUSED THE VAN TO BE OUT OF SERVICE FOR 14 DAYS AT THE DEALER, NONE OF THE PROBLEMS HAVE BEEN RESOLVED.
Mar 30, 2001
Frequently Asked Questions
How many problems does the 2000 DODGE Grand Caravan have?
The 2000 DODGE Grand Caravan currently has 472 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 DODGE Grand Caravan?
The most common problems reported for the 2000 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 DODGE Grand Caravan problem data come from?
All problem and complaint data for the 2000 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Grand Caravan
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other DODGE Models
400
480 Series
580 Series
600
ARIES
Avenger
Caliber
Caravan
Caravan/Grand Caravan
Challenger
Charger
Chassis with Powertrain
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