2002 DODGE Grand Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
300
Complaints Reported
Complaints by Component
AIR BAGS
41 complaints
AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE RECORDS VERIFYING MY CLAIM.
Jun 13, 2019
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Oct 06, 2015
I ROLLED INTO THE WOMAN IN FRONT OF ME AND MY AIRBAGS DEPLOYED. THERE WAS NO DAMAGE TO EITHER CAR EXCEPT FOR THE AIRBAGS. THE DRIVER AIRBAG SMACKED ME IN THE FACE AND CHEST AND THUMB. I WAS ONLY GOING ABOUT 3 MPH BECAUSE I HAD STOPPED AND THE WOMAN IN FRONT OF ME HAD STOPPED AND WE WERE BOTH GOING FORWARD TO MERGE INTO TRAFFIC AT A REALLY SLOW SPEED. I ROLLED INTO HER AND A SECOND OR TWO LATER THE AIRBAG DEPLOYED. UPDATED 12/03/15*LJ *CN
Aug 05, 2015
ON 12/24/1, ON A SMOOTH ROAD, A WARNING BELL SOUNDED AND THE AIRBAG WARNING LIGHT CAME ON. THE WARNING LIGHT STAYED ON FOR THE NEXT COUPLE OF HOURS. THEN, THE LIGHT WENT OFF AND STAYED OFF. THE NEXT TIME THE VEHICLE WAS DRIVEN, THE SAME THING HAPPENED, ONLY THIS TIME THE AIRBAG WARNING LIGHT CAME ON AND OFF INTERMITTENTLY WITH NO RELATION TO SPEED, TURNING, BREAKING, BUMPY ROAD, ETC. *TR
Dec 27, 2012
TL* THE CONTACT OWNS A 2002 CHRYSLER GRAND CARAVAN. WHILE THE VEHICLE WAS IDLING WHEN THE DRIVER GOT INTO THE VEHICLE, THE PASSENGER AIRBAG DEPLOYED HITTING THE PASSENGER IN THE FACE. THE PASSENGER WAS ELDERLY AND HAD A MENTAL DISABILITY AND SUFFERED GREAT EMOTIONAL TRAUMA, HOWEVER HE DID NOT SUSTAIN ANY INJURIES. THE DEALER WAS INFORMED AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO AND THERE WAS NO ONE THEY COULD CALL AND FILE COMPLAINT. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 80000. THE CONSUMER STATED THE INDICATOR LIGHT NEVER ILLUMINATED TO INDICATE THERE WAS A PROBLEM. UPDATED 07/08/10. *JB
Mar 19, 2010
+ 36 more complaints for this component
STEERING
35 complaints
WHENEVER IT RAINS, IN PORTLAND OREGON, THAT IS ALL THE TIME, THE POWER STEERING GOES OUT. YOU CAN HEAR THE BELT SLIPPING AND ALL THE ELECTRICAL WARNINGS GO ON. THIS IS AN ACCIDENT WAITING TO HAPPEN. DUE TO THE DANGERS OF THIS PROBLEM, WE WILL NOT DRIVE THIS VEHICLE WHEN IT IS OR HAS BEEN RAINING. *TR
Mar 19, 2014
THE POWER STEERING HAS GONE ON MY 2002 DODGE CARAVAN SPORT AND AN ESTIMATED 500 DOLLARS IS NEEDED TO FIX IT. IT HAS UNDER 99,000 MILES. *TR
Dec 05, 2010
THE POWER STEERING ON OUR 2002 DODGE GRAND CARAVAN HAS FAILED DURING OPERATION ON 3 OCCASIONS. THE FIRST TIME WAS ON A TRIP TO PROVIDENCE RI WHERE THE RESERVOIR FAILED ON THE HIGHWAY. WE REACHED OUR DESTINATION WITH GREAT DIFFICULTY, AS STEERING WAS VIRTUALLY IMPOSSIBLE -- MY WIFE WOULD NOT HAVE BEEN ABLE TO TURN THE WHEEL. THE PUMP HAD BEEN REPAIRED IN 2007. ON THIS OCCASION, THE SEALS AND RACK WERE REPLACED FOR $800. SINCE THAT TIME, THE POWER STEERING HAS DRAINED COMPLETELY AS A RESULT OF A BROKEN HOSE AND BROKEN SEALS. THIS HAPPENED IN NOVEMBER 2009 AND JANUARY 2010. THE HOSE WAS FIXED IN NOVEMBER FOR 150. THE BROKEN SEALS/HOSE ARE CURRENTLY UNDER REPAIR. I UNDERSTAND FROM OUR MECHANIC THAT THIS IS A COMMON PROBLEM FOR THIS AUTOMOBILE DUE TO POOR DESIGN. *TR
Jan 16, 2010
TWICE EARLIER THIS YEAR I HAD TWO POWER STEERING HOSES BLOW OUT ON ME WHILE DRIVING. HAD TO MAKE AN EMERGENCY PULL-OVER AND HAVE VEHICLE TOWED. *TR
Oct 06, 2008
POWER STEERING FAILED WHILE I WAS IN THE MIDDLE OF A TURN, PULLING ME INTO A PICKUP TRUCK AND "TOTALING" MY 2002 DODGE GRANDCARAVAN BEYOND INSURED RECOVERY. NOTE: I HAD POWER STEERING COOLING HOSE REPLACED AS INSTRUCTED IN 2004 RECALL. *TR
Jul 07, 2008
+ 30 more complaints for this component
POWER TRAIN
24 complaints
THE CHECK ENGINE LIGHT CAME ON AND WE HAD THE VEHICLE CHECKED. WE WERE TOLD THAT IT WAS DEALING WITH THE TRANSMISSION AND TO GO TO A TRANSMISSION SPECIALIST. A DAY LATER, THE TIRES WERE LOCKED AND THE VAN DID NOT RESPOND TO ANY GEAR. HAD THE VAN TOWED TO TRANSMISSION SHOP. THEY SAID THAT THE TORQUE CONVERTER FAILED AND IN TURN THE OIL PUMP WAS NOT CIRCULATING OIL TO THE TRANSMISSION. THE TRANSMISSION WAS COMPLETELY WELDED TOGETHER. WE HAD TO PURCHASE AN ENTIRE NEW TRANSMISSION COSTING OVER $2,600.00. THE VEHICLE HAD ONLY 48,000 MILES. I READ ONLINE WHERE OTHER INDIVIDUALS HAD SAME PROBLEM AT 37,000 MILES AND 40,000 MILES. *TR
Jan 14, 2008
ON SATURDAY 12/29/07 AS I WAS RETURNING FROM MY MOTHER'S HOME WITH MY 2 YOUNG CHILDREN OUR TRANSMISSION FAILED. I WAS DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY WHEN, WITH ABSOLUTELY NO PREVIOUS WARNINGS OR PROBLEMS OR EVEN AN INDICATOR LIGHT, MY 2002 DODGE GRAND CARAVAN SPORT WITH 128K MILES MADE A SUDDEN LOUD THUMP NOISE (ACCORDING TO MY 6 YEAR OLD SON IN THE BACK SEAT IT SOUNDED LIKE WE RAN OVER SOMETHING) AND THE VEHICLE PROCEEDED TO DOWN SHIFT DRAMATICALLY. I WAS ABLE TO PULL ONTO THE SHOULDER BUT WAS UNABLE TO CONTINUE. I HAD TO HAVE MY WIFE DRIVE, WITH OUR YOUNGEST CHILD, BACK TO RESCUE US FROM THE SIDE OF THE ROAD. THE CAR HAD TO BE TOWED AS IT WOULD NOT MOVE AFTER THAT. WE ARE STILL WAITING FOR REPAIRS. I DON'T THINK THIS SHOULD HAVE HAPPENED AND CERTAINLY NOT WITHOUT ANY WARNING OR PROBLEMS PREVIOUSLY.*CN
Jan 02, 2008
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR. AFTER THE REPAIR WAS MADE, THE MECHANIC STATED THAT THE PCM ELECTRICAL BOARD WAS FAILING, WHICH COULD CAUSE THE VEHICLE TO FAIL AT ANYTIME. THE CONTACT CALLED DODGE CUSTOMER SERVICE AND WAS GIVEN THE RUN AROUND. THREE WEEKS AFTER THE REPAIR WAS PERFORMED, WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY LOST POWER AND WAS TOWED TO HIS RESIDENCE. HE JUMPED THE BATTERY AND WAS ABLE TO RESTART THE VEHICLE. HE WAS INFORMED THAT THE ONLY WAY TO CORRECT THE FAILURE WOULD BE TO REPLACE THE ENTIRE ELECTRICAL BOARD. THE VEHICLE IS CURRENTLY STILL AT HIS HOME. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,200 AND FAILURE MILEAGE WAS 97,000.
Sep 27, 2007
WHILE VACATIONING IN ATLANTA, GA. WE WERE BACKING OUT OF A PARKING SPACE AND EXPERIENCED A LOUD THUD. WE HAD DIFFICULTY IN GETTING OUR CAR TO GO FORWARD OR REVERSE. WE DROVE IMMEDIATELY TO A DODGE DEALERSHIP ABOUT 1 1/2 MILES DOWN THE ROAD. THEY CONFIRMED THAT IT WAS OUR TRANSMISSION. NO PRIOR PROBLEMS HAD BEEN EXPERIENCED WITH THE TRANSMISSION. WE HAD 64,000 MILES ON THE VAN, AND ALL WORK HAD BEEN KEPT UP ON THE VEHICLE. THE WARRANTY HAD EXPIRED. THE DEALERSHIP ESTIMATED THAT THE WORK WOULD COST BETWEEN $2900.00 TO REPAIR THE TRANSMISSION, OR $3500.00 TO REPLACE IT. THEY WOULD DETERMINE WHAT NEEDED TO BE DONE WHEN THEY PULLED THE TRANSMISSION. WE DECIDED TO GO DOWN THE STREET ANOTHER 2 MILES TO AN AAMCO TRANSMISSION SHOP. THEY ESTIMATED THE REPAIR TO BE $1400.00 TO REPAIR THE TRANSMISSION, OR $2900.00 TO REPLACE THE TRANSMISSION. WE DECIDED TO HAVE THEM DO THE JOB SINCE THE ESTIMATES WERE CONSIDERABLY DIFFERENT. FOUR DAYS LATER THE JOB WAS DONE, AND THE FINAL COST WAS $3000.00! THEY PUT A REBUILT TRANSMISSION IN. WE HAVE APPROACHED DODGE FOR A REIMBURSEMENT. THEY WILL NOT GIVE US A PENNY TOWARDS THE JOB. THEY CLAIM THAT HAD WE STAYED AT THE DODGE DEALERSHIP, A PARTIAL CONSIDERATION COULD HAVE BEEN WORKED OUT. SINCE WE DO NOT HAVE THE OLD TRANSMISSION, THEY SAY THAT WE CANNOT PROVE WHY THE TRANSMISSION FAILED. THIS VAN ONLY HAD 64,000 MILES ON IT......THIS SHOULD HAVE NEVER HAPPENED. AND WHY DID THE DEALERSHIP THAT WE TOOK IT TO, NOT TELL US THAT SOMETHING MIGHT HAVE BEEN ABLE TO BE WORKED OUT WITH DODGE.*JB
May 18, 2006
DRIVING ON THE FREEWAY GOING 65 MPH THE VAN DOWN SHIFTED TO A LOWER GEAR WITH A JOLT. FOLLOWING THE OWNERS MANUAL I PULLED TO THE SIDE OF THE ROAD AND PUT THE MINI VAN IN PARK. RESTARTED THE VAN PUT IT IN GEAR AND STARTED TO MOVE AND HEARD AND FELT THE TRANSMISSION GRINDING. CALLED A TOW TRUCK. *NM
Feb 02, 2006
+ 19 more complaints for this component
SERVICE BRAKES, HYDRAULIC
19 complaints
TRAVELING AT APPROXIMATELY 40 MPH BRAKES WERE APPLIED AND QUICKLY FAILED. RESULTED IN ACCIDENT. NOTICED FLUID LEAK IN THE ROAD WHERE BRAKES WERE APPLIED. *TR
Feb 05, 2009
INCIDENT OCCURRED AUG 2008. THE OWNERS MANUAL AND DEALER SERVICE MANAGER REPORT BRAKES REVERT BACK TO STANDARD BRAKES AND VEHICLE CAN BE DRIVEN. THIS IS NOT SO!!! IN MY FOLLOWING EXPERIENCE, WHEN ABS LIGHT COMES ON, VEHICLE SHOULD NOT BE DRIVEN. I HAD FRONT DISK PADS REPLACED BY AN INDEPENDENT MECHANIC. AFTER 2 DAYS, THE ABS LIGHT CAME ON. OWNERS MANUAL, CONFIRMED BY SERVICE MANAGER REPORTS BRAKES DEFAULT BACK TO STANDARD BRAKES. NOT TRUE. BRAKES WERE SLIGHTLY ENGAGED AND OVERHEATING. I WAS TOLD IT MAY TAKE UP TO 5000 MILES FOR NEW BRAKE PADS TO "BREAK IN" AND NOT TO WORRY. APPLYING MY BRAKES RESULTED IN PEDAL GOING TO FLOOR AND A GRINDING NOISE COMING FROM UNDER THE HOOD. THIS WAS LATER DETERMINED TO BE THE MASTER ABS MODULE. DEALER INSPECTION RESULTED IN A DEFECTIVE ABS SIGNAL SENSOR TO THE REAR LEFT BRAKE. REPLACEMENT CURED ALL OF THE ABOVE PROBLEMS. THIS VEHICLE AND PERHAPS ALL OTHERS OF THIS TYPE SHOULD NOT BE DRIVEN WHEN THE ABS LIGHT COMES ON. *TR
Jan 26, 2009
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER THE VEHICLE IS PARKED IN COLD WEATHER OR GETS WET, THE BRAKE SYSTEM LOCKS AND THE VEHICLE IS UNABLE TO MOVE. HE HAD TO REMOVE THE REAR BRAKE DRUM IN ORDER TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN (NUMBER 10019632) AFFECTING THE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM AND INFORMED THE CONTACT THAT HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. HE HAS NOT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE IS 72,000. UPDATED 01/29/08 *BF
Dec 26, 2007
2002 DODGE GRAND CARAVAN WITH DEFECTIVE BRAKES. CONSUMER STATES THAT THE FRONT BRAKE PADS, ROTORS, AND REAR DRUM BRAKES HAVE BEEN REPLACED OR FIXED 5 TIMES. *KB
Dec 17, 2007
2002 GRAND CARAVAN BRAKES FAILED. *TS THE CONSUMER IS SEEKING MONETARY COMPENSATION FOR THE FLAWED BRAKING SYSTEM. THE CONSUMER STATED HE WAS NEVER NOTIFIED OF THE PROBLEM AND ONLY BECAME AWARE OF THE PROBLEM AFTER THE DAMAGE HAD ALREADY OCCURRED. THE IMPROPERLY DESIGNED BACKING PLATE ALLOWED WATER AND SNOW TO ENTER THE BRAKE DRUM ENCLOSURE AND WHEN THE TEMPERATURE DROPPED TO FREEZING THE BRAKE SHOES FROZE TO THE DRUM. THE SITUATION MOST LIKELY OCCURRED WHEN THE EMERGENCY BRAKE WAS APPLIED. *JB
Nov 02, 2006
+ 14 more complaints for this component
EXTERIOR LIGHTING
16 complaints
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.
Dec 05, 2011
WHEN THE LOW BEAMS ARE ON ONE HEADLIGHT IS OUT AND WHEN THE HIGH BEAMS ARE ON THE OTHER HEADLIGHT IS OUT. I HAD IT FIXED TWICE BY TWO DIFFERENT SHOPS UNTIL I FOUND THAT THE PROBLEM IS THE FRONT COMPUTER MODULE. THE FIX IS A NEW FRONT MODULE WHICH IS AROUND $550.00 (PART IS 450/LABOR 100). MY COMPLAINT IS THAT IT IS A SAFETY ISSUE AND VERY EXPENSIVE TO FIX, ALSO IT TOOK QUITE SOME TIME TO FIGURE OUT EXACTLY WHAT NEEDED TO BE FIXED, DURING THAT TIME I DIDN'T FEEL SAFE IN THE VEHICLE DRIVING AT NIGHT. I BELIEVE THERE SHOULD BE A RECALL ON THIS MODULE AS I HAVE SEEN MANY OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *TR
Oct 13, 2011
MY VAN IS A 2002 AND IT HAS THE DRIVERS SIDE LIGHT OUT WHILE THE PASSENGER STAYS ON. WHEN I PULL THE HIGH BEAM SWITCH THE PASSENGER SIDE GOES OUT AND THE DRIVERS SIDE COMES ON. MY BAD LIGHT CHANGES SIDES AS I CLICK THE DIMMER SWITCH. I HAVE REPLACED THE DIMMER SWITCH, AND BOTH HEADLIGHTS AND THAT DID NOT FIX THE ISSUE. IF YOU HOLD IN THE DIMMER SWITCH WHEN THE LIGHTS ARE ON BRIGHT, BOTH THE BRIGHT LIGHT ON ONE SIDE AND THE DIM LIGHT ON THE OTHER SIDE ARE ON. *TR
Apr 11, 2011
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE LOW-BEAM AND PASSENGER SIDE HIGH BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT REPLACED THE HEADLIGHT BULBS AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MULTI-FUNCTION SWITCH WAS REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E039000 (EXTERIOR LIGHTING: HEADLIGHTS). THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE DEALER TO VERIFY WHETHER THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.
Nov 12, 2010
WHEN THE IGNITION IS FIRST TURNED ON, THE DAYLIGHT LIGHTS COME ON THE DRIVER SIDE ONLY, THE PASSENGER LIGHT IS OFF. WHEN THE HEADLIGHTS ARE TURNED ON THE PASSENGER SIDE TURNS ON ONLY, THE DRIVER SIDE IS OFF. WHEN HIGH BEAMS ARE TURNED ON THE DRIVER SIDE COMES ON ONLY, AND THE PASSENGER SIDE IS OFF. VERIFIED THE BULBS THEY'RE ALL OK.? *TR
Nov 18, 2009
+ 11 more complaints for this component
ELECTRICAL SYSTEM
15 complaints
Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal
May 06, 2022
The contact owns a 2002 Dodge Grand Caravan. The contact stated that the heater blower had become inoperable and upon inspection, it was discovered that the heater blower wiring harness was burnt and the wires were melted together. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 185,000.
Feb 07, 2022
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 10, 2015
THE DATE AND MILEAGE ARE APPROXIMATE, BUT THIS HAS BEEN HAPPENING SINCE LAST FALL (2014). WHEN PLACING THE KEY IN THE ACC POSITION EVERYTHING WORKS. AFTER STARTING THE MOTOR, MANY TIMES THE WIPERS, RADIO, POWER WINDOWS AND INTERNAL FAN WILL NOT COME ON FOR AS LITTLE AS A FEW SECONDS OR AS LONG AS AN HOUR. IT DOES NOT TO ALWAYS HAPPEN, BUT VERY FREQUENTLY IT DOES. IT SOMETIMES SEEMS TO BE WEATHER RELATED... HEAT, COLD, RAINING OR SNOWING WHEN THIS HAPPENS. THE DANGER IS SHUTTING THE VEHICLE OFF ESPECIALLY ON A RAINY/SNOWY DAY, BEING AWAY FROM HOME AND THE WIPERS WILL NOT WORK WHEN RE-STARTING THE VEHICLE. I HAVE HAD THE FUSE AND COMPUTER UNITS CHANGED (TOTAL FUSE POWER BOX REPLACED NEW ABOUT 1-1/2 YEARS AGO WHICH I WAS TOLD WAS AN UPGRADED BETTER SEALED UNIT AND THE COMPUTER ATTACHED IN FRONT OF IT REPLACED WITH A USED ONE ABOUT 1 MONTH AGO) BUT THE PROBLEM STILL EXISTS. IT IS MY OPINION THIS IS A DANGEROUS SAFETY ISSUE SINCE IT CONCERNS THE WIPERS NOT ABLE TO WORK. I KNOW WHICH FUSE OPERATES THEM AND HAVE TRIED REPLACING IT, BUT THIS IS NOT THE PROBLEM. THE PROBLEM IS, IT WILL NOT CLICK ON UNTIL WHAT EVER IS CAUSING IT NOT TO DECIDES TO LET IT COME ON. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED BY DODGE AND NOT BE AN EXPENSE TO MYSELF OR ANY OTHER OWNER WHO HAS THIS PROBLEM. THANK YOU FOR HEARING MY GRIEVANCE. *TR
Jun 25, 2015
I HAVE HAD MANY ELECTRICAL PROBLEMS OVER THE YEARS. MY DRIVER'S SIDE AIRBAG LIGHT IS ON. I'VE HAD PROBLEMS IN THE ENGINE AND DASHBOARD AREAS. I'VE HAD PROBLEMS WITH THE PASSENGER SIDE POWER WINDOW. NOW, SINCE EARLIER THIS YEAR, MY FRONT AIR FANS AND MY REAR BRAKE LIGHTS DO NOT WORK. NOTE, MY REAR RUNNING LIGHTS WORK, BUT THE BRAKE LIGHTS DO NOT WORK. I BELIEVE THE PROBLEM IS THE CIRCUIT BOARD. I WAS LOOKING ON-LINE AT VARIOUS SEARCH SITES AND SEE NUMEROUS ISSUES WITH THE CIRCUIT BOARDS GOING BAD AND CAUSING MANY ISSUES. WITH THE BRAKE LIGHTS GOING OUT (I HAD NO IDEA THAT THEY WERE NOT WORKING UNTIL SOMEONE CAME UP TO ME AND TOLD ME SO), I COULD BE REAR-ENDED AT ANYTIME BECAUSE OTHER VEHICLES DO NOT KNOW I AM BRAKING. I SAW MANY OTHER SAFETY ISSUES THAT ARE AFFECTING OTHER DODGE CARAVAN & CHRYSLER TOWN&COUNTRY VEHICLES THAT SOUND LIKE THE CIRCUIT BOARD. THIS IS A SAFETY ISSUE. WE HAVE NOTICED THIS FOR MANY YEARS AND HAVE BEEN TOLD THERE ARE OTHER ISSUES. BUT THE OTHER ISSUES, WHEN RESOLVED, NEVER TAKE CARE OF THIS MAIN ISSUE. ON YOUR REQUEST FOR INCIDENT DATE, I AM JUST GOING TO PUT DOWN THE MOST RECENT ISSUE DATE. *TR
Sep 16, 2010
+ 10 more complaints for this component
SEAT BELTS
11 complaints
WE'VE EXPERIENCED PROBLEMS WITH THE MIDDLE ROW INTEGRATED CHILD SAFETY SEATS. SEVERAL TIMES, THE TENSIONER ON THE SEAT WOULD NOT WORK, AND I HAD TO POP THE END OF THE SEAT BACK COVER OFF TO ACCESS THE MECHANISM TO FREE WHAT THE BELT WAS CAUGHT ON. I DIDN'T COMPLETELY REMOVE THE COVER SO I COULD SEE EXACTLY WHAT WAS HAPPENING. ALSO, SOMETIMES THE BUCKLE WILL NOT SECURE THE BELT PLATE. IT WILL SECURE AFTER SEVERAL ATTEMPTS, AND WE'VE RECENTLY NOTICED THAT IT WORKS BETTER IF WE LATCH A PARTICULAR SIDE FIRST, THEN THE OTHER SIDE (5 POINT HARNESS). I DON'T KNOW IF THE MECHANISM STICKS OR IF FOOD OR SOMETHING GOT FORCED INSIDE. THESE HAVE BOTH BEEN RECURRING PROBLEMS SINCE WE PURCHASED THE VEHICLE.*JB
Aug 29, 2005
THE MIDDLE ROW SEAT BELT AND ALL THE THIRD ROW SEAT BELTS WOULD COME UNDONE WHILE DRIVING OR NOT DRIVING. THE RELEASE BUTTON STICK TOO HIGH UP, ANY PRESSURE CAUSES THE BUTTON TO RELEASE THE CLAPS. THE DEALER WAS NOTIFIED. *AK
Nov 24, 2004
I AM CONCERNED AS TO THE SAFETY OF THE GEN3 SEATBELTS IN MY DODGE GRAND CARAVAN. I BELIEVE THEY SHOULD BE REPLACED AS UNSAFE BUT AM FORCED TO PAY MY DEALER TO DO IT.*AK
Jan 10, 2004
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. ON 2/21/03 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON AGAIN! THIS WAS THE THIRD TIME SINCE I PURCHASED THE VEHICLE THAT THE AIRBAG LIGHT HAD COME ON. THIS TIME THE DEALER SAID THE LEFT FRONT SEATBELT TENSIONER SHORTED AND HAD TO BE REPLACED.*AK
Aug 23, 2003
I HAVE A 2002 DODGE GRAND CARAVAN WITH UNSAFE SEAT BELTS IN THE REAR. I WANT DAIMLER-CHRYSLER TO REPLACE THEM AT THEIR EXPENSE ASAP!*AK
Jul 11, 2003
+ 6 more complaints for this component
STRUCTURE
9 complaints
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DOOR HANDLE HAD MELTED DUE TO EXPOSURE TO THE SUN AND THE DOOR WAS UNABLE TO BE OPENED. ALSO, THE DRIVERS SIDE OF THE DASHBOARD HAD ALSO MELTED AND CRACKED DUE TO EXPOSURE TO THE SUN CAUSING DEBRIS TO SEPARATE FROM THE DASHBOARD MAKING CONTACT WITH THE DRIVER WHILE DRIVING WITH THE WINDOWS OPENED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER JACKSONVILLE DODGE (11101 NURSERYFIELD DR. JACKSONVILLE FL) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Jul 29, 2019
VAN WAS SITTING IN THE DRIVEWAY WHEN I TRIED TO OPEN THE PASSENGER SIDE SLIDING DOOR. DOOR WILL NOT UNLOCK BY PULLING UP ON THE ACTUAL LOCK OR VIA THE POWER DOOR SWITCH. IT'S NOT A POWER SLIDING DOOR. THOUGHT THIS WAS AN ISOLATED INCIDENT WHEN I LOOKED ONLINE AND SAW MANY, MANY OTHER FOLKS HAVE THE SAME PROBLEM. *TR
Sep 03, 2011
MY DODGE 2002 GRAND CARAVAN SLIDING DOOR LOCK HAS SEIZED IN LOCK POSITION. THIS FIRST OCCURRED EARLY IN 2010 WITH THE LOCK STICKING IN THE UNLOCK POSITION. AFTER TALKING TO SEVERAL MECHANICS I LEARNED THAT THIS IS A COMMON PROBLEM ON DODGE VANS. A COUPLE OF MONTHS LATER THE LOCK SUDDENLY UNLOCKED AND THE SLIDING DOOR STARTING WORKING AGAIN. NOW RECENTLY THE LOCK HAS SEIZED ONLY NOW IN THE LOCKED POSITION SO MY CHILDREN HAVE TO EXIT MY VEHICLE ON THE DRIVERS SIDE WHICH USUALLY IS FACING THE STREET. THIS IS DANGEROUS!!!! I WENT ONLINE AND GOOGLED PROBLEMS WITH DODGE VANS AND FOUND SO MANY REPORTS OF THE SAME THING. PLEASE HOLD DODGE ACCOUNTABLE FOR ITS ACTIONS BEFORE ( GOD FORBID) SOMEBODY'S CHILD GETS HURT OR WORSE. *TR
Jul 29, 2010
DT*: THE CONTACT STATED WHILE PARKED DOWN HILL THE MANUAL SLIDING DOORS SLAMMED SHUT. THE DOOR GOES INTO THE LOCK POSITION BUT, THE PLASTIC MECHANISM THAT HOLDS THE DOOR LOCKED HAS A CRACK WHICH CAUSES THE DOOR TO SLAM SHUT. THE DEALERSHIP HAS BEEN ALERTED.
Mar 17, 2006
VEHICLE WAS MOVING AT APPROXIMATELY 5 MPH AND HIT A POLE. THE IMPACT FROM THE POLE DAMAGED THE FRAME OF THE VEHICLE. CONSUMER HAS A CONVERSION VAN TO ACCOMODATE A WHEEL CHAIR PASSENGER. BOTH THE DRIVER AND THE PASSENGER WERE INJURED. CONSUMER TOOK THE VAN TO THE DEALER WHEN THE CONSUMER WAS INFORMED THAST THERE WAS COSMETIC DAMAGE TO THE VAN. *AK
Aug 31, 2004
+ 4 more complaints for this component
SUSPENSION
9 complaints
DODGE GRAND CARAVAN SPORT. HAS REAR AXEL CRAKED. THIS PROBLEM CAN PUT THE VEHICLE USAFE ON THE ROAD, AND ALSO CAUSE DEATH OR INJURY.
Nov 13, 2016
SWAY BARS & BUSHINGS NEEDED REPLACEMENT AND I HAVE HAD THEM RELACED EVERY 2 YEARS SINCE THEN. *TR
Jul 09, 2009
DODGE GRAND CARAVAN SPORT 2002 SWAY BAR BUSHING MOUNT WEARS OUT PREMATURELY AND CAUSES EXTREME DEGRADING IN VEHICLE HANDLING. *TR
Apr 03, 2008
BALL JOINTS ARE BAD LEADING TO A VERY ROUGH RIDE. *NM
Jan 15, 2007
I BOUGHT A 2002 DODGE GRAND CARAVAN AT AROUND 87K IN 2004. AT THE TIME I WAS AWARE THAT THERE'S A KNOCKING NOISE UNDER THE HOOD. I THOUGHT MAYBE DUE TO THE HIGH MILEAGE. I'VE BEEN A LOCAL DEALER FOR REGULAR SERVICES SINCE THEN AND NO ONE EVER TOLD ME THERE'S A PROBLEM WITH THIS. UNTIL AROUND SEPTEMBER I WENT TO THE DEAL HAD TRANSMISSION FLUID CHANGED AND A PERSON FROM THE SERVICE DEPARTMENT WANTED ME TO REPLACE SWAY BAR LINKS AND BUSHINGS FOR MY VEHICLE. I DIDN'T KNOW WHAT WAS THIS ALL ABOUT SO I ASKED A LIST OF PARTS THAT HE REQUIRED ME FOR REPLACING. I WENT HOME AND DID SOME RESEARCH ON THESE PARTS AND FOUND MANY OWNER OF THIS CARS COMPLAINT ABOUT A KNOCKING NOISE FROM THIS MODEL. AN OWNER WAS TOLD TO REPLACE HIS SWAY BAR LINKS AND BUSHINGS AND HE DID WHAT WAS TOLD BUT THE NOISE IS COMING BACK AFTER 6 MONTHS. MY CO-WORKER BOUGHT HIS CHRYSLER TOWN & COUNTRY (2002 MODEL), WHICH IS THE SAME MODEL AS DODGE GRAND CARAVAN AROUND THE SAME TIME (2004) I BOUGHT MINE. IT'S MILEAGE IS AROUND 30K. HE GAVE ME A RIDE JUST 2 WEEKS AGO AND I FOUND THAT IT HAS THE KNOCKING NOISE TOO. MY WORRY IS WILL THIS A SAFETY ISSUE OR NOT? I'M SURE THIS IS A MANUFACTURED DEFECT FROM DAIMLER CHRYSLER AND JUST WONDERING WHY DC ISN'T RECALL THIS MODEL FOR HAVING THE PROBLEM FIXED? * THIS SHOULD BE A ALL YEAR ROUND INCIDENT EXCEPTS SUMMER (WHY?). *JB
Dec 17, 2006
+ 4 more complaints for this component
FUEL SYSTEM, GASOLINE
9 complaints
2002 DODGE GRAND CARAVAN SOMETIMES THE FUEL GAUGE WILL GO TO EMPTY SUDDENLY, AND A LITTLE LATER, IT WILL GO BACK TO THE ACTUAL READING. IT HAPPENS SPORADICALLY. *TR
Oct 22, 2008
2002 DODGE GRAND CARAVAN SOMETIMES THE FUEL GAUGE WILL GO TO EMPTY SUDDENLY, AND A LITTLE LATER, IT WILL GO BACK TO THE ACTUAL READING. IT HAPPENS SPORADICALLY, BUT I DID NOT KNOW THAT IT COULD BE REPORTED. THANK YOU *TR
Oct 14, 2008
ON JULY 4, 2002 MY 2002 DODGE GRAND CARAVAN WAS INVOLVED IN A LOW SPEED ROLLOVER IN WHICH THE VEHICLE CAME TO REST UPSIDE DOWN. IN THE MINUTES FOLLOWING THE ROLLOVER THE VEHICLE CAUGHT ON FIRE AND BURNED COMPLETELY UP. MY WIFE AND 3 CHILDREN WERE TRAVELING IN THE VEHICLE WHEN THIS HAPPENED AND ALL 3 BY THE GRACE OF GOD WERE PULLED TO SAFETY BY PERSONS NEAR THE ACCIDENT. TWO MONTHS LATER I RECEIVED A RECALL ON THE VAN FROM THE DEALER INDICATING THERE WAS A RECALL ON THE FUEL SYSTEM TO REPLACE A PART THAT MAY CAUSE A FIRE IN THE EVENT OF A ROLLOVER. *NM
May 31, 2006
GAS PUMP MALFUNCTIONED, CAUSING OVERFILL OF GAS TANK. GAS TANK SYSTEM ALLOWS FOR CAPTURE AND EVAPORATION OF OVERFILL. VENTS FOR AIR FLOW IN VEHICLE ALLOW GASOLINE FUMES/VAPORS INTO PASSENGER COMPARTMENT OF VEHICLE. THIS CREATES A PROBLEM IF YOU HAVE PASSENGERS OR NEED TO USE THE VEHICLE. ALL OCCUPANTS ARE FORCED TO SIT INSIDE OF AN ENCLOSED VEHICLE WITH GASOLINE VAPORS. BROUGHT CONCERN TO DEALER AND DEALER SAID VEHICLE WAS OPERATING WITHIN DESIGN PARAMETERS AND ADVISED NOT TO OVERFILL TANK. OVERFILL WAS NOT INTENTIONAL AND DEALER ADVISE DOES NOT CORRECT PROBLEM. DEALER STATED THAT THE EVAPORATIVE SYSTEM WAS MANDATED BY FEDERAL GOVERNMENT REGULATIONS. DEALER ALSO STATED THAT ALL NEW CARS HAVE SIMILAR SYSTEMS AND IF THEY ARE OVERFILLED FUMES/VAPORS WILL BE PRESENT IN PASSENGER COMPARTMENT AS WELL. I BELIEVE THAT THIS IS A DESIGN/MANUFACTURE PROBLEM THAT NEEDS TO BE CORRECTED. DEALER WILL NOT WORK WITH ME BUT ONLY STATES THAT THE SYSTEM IS WORKING THE WAY IT WAS DESIGNED. I AM NOT COMFORTABLE PUTTING MY FAMILY/CHILDREN INTO THE VEHICLE AND DRIVING IT WHILE IT IS FULL OF GASOLINE FUMES/VAPORS. AS A CAREER FIREFIGHTER I RECOGNIZE THAT GASOLINE IS MOST VOLITILE IN THE VAPOR STATE. I HAVE BROUGHT THIS INFORMATION TO THE MANUFACTURERS/DEALERS ATTENTION AND HAVE BEEN TOLD THAT THERE IS NOTHING THAT THEY CAN/WILL DO.*AK
Nov 17, 2004
WHILE DRIVING 70 MPH ENGINE SHUT OFF. DEALER STATED THAT FUEL PUMP MALFUNCTIONED WHICH ENABLED FUEL TO REACH THE ENGINE.*AK
Aug 17, 2004
+ 4 more complaints for this component
VISIBILITY
6 complaints
WE OWN A 2002 DODGE GRAND CARAVAN. AFTER DRIVING FOR ABOUT 20 MINUTES, WE WERE SITTING AT A TRAFFIC LIGHT. THE REAR WINDOW BLEW OUT A HOLE ABOUT 10X12 INCHES AND SHATTERED THE ENTIRE REST OF THE WINDOW. *TR
Dec 09, 2008
WINDSHIELD WIPERS CAME ON WITHOUT CAUSE OR WARNING AND WILL NOT TURN OFF EVEN WITH IGNITION OFF AND KEY REMOVED. HAD TO REMOVE FUSE AND DISABLE WIPERS TO DRIVE CAR AND KEEP BATTERY FROM DISCHARGING. *TR
Dec 01, 2007
POWER WINDOWS ON DRIVER AND PASSENGER SIDE INTERMITTENTLY STOP WORKING. PROBLEM HAS BEEN PRESENTED TO AUTHORIZED DEALER WITHOUT REPAIR DUE TO PROBLEM NOT BEING PRESENT WHEN BROUGHT IN. *NM
Aug 06, 2006
DT: CALLER STATED A METAL STRAP RUSTED AND CAUSED THE HEATER HOSE RUST. CALLER SAID HE NOTICED A LEAK AND FOUND THE RUSTED HOSE AND STRAP. CALLER HAD IT REPAIRED UNTIL HE COULD GET HOME TO LET DEALER SEE IT. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. *AK *JB
Aug 30, 2005
DURING THE THREE MONTH PERIOD IMMEDIATELY FOLLOWING THE PURCHASE OF THE VEHICLE, CONSUMER EXPERIENCED MULTIPLE PROBLEMS WITH THE ELECTRONIC SYSTEM THAT CONTROLS THE BILATERAL SLIDING POWER DOORS. THE DOORS OPEN OR CLOSE WITHOUT ANY EFFORT BY ANYONE ACTIVATING THE MECHANISM THAT CONTROLS THE DOOR. ON OCCASION, THE RIGHT DOOR WILL NOT OPEN OR CLOSE WHEN THE MECHANISM IS DEPRESSED. WHEN THE POWER DOOR IS OPEN IT CANNOT BE CLOSED WITHOUT MULTIPLE ATTEMPTS TO DEPRESS THE ELECTRONIC BUTTONS. *NLM
Sep 12, 2002
+ 1 more complaint for this component
TIRES
6 complaints
I BOUGHT 4 NEW PIRELLI P400 TOURING TIRES AT A DISCOUNT TIRE STORE IN VENTURA COUNTY CALIF ABOUT 3 OR 4 YEARS AGO. ABOUT 1 YEAR AGO ONE OF THE TIRES HAD A TREAD SEPARATION. I JUST GOT BACK FROM THE TIRE DEALER AND ONE MORE OF THE 4 TIRES HAS A TREAD SEPARATION. I HAVE BEEN DRIVING 35 YEARS AND HAVE NEVER HAD A SINGLE ONE BEFORE. IS THIS BAD LUCK OR ARE THESE BAD TIRES. *AK
Jul 18, 2007
WHILE DRIVING STEERING WHEEL VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT DRIVER'S SIDE REAR GOODYEAR, WRANGLE TIRE TREAD SEPARATED FROM THE WHEEL. ALL FOUR TIRES HAD CRACKS AROUND THE SIDEWALLS. *AK
Sep 10, 2004
2003 DODGE GRAND CARAVAN ES WITH MICHELIN MX4 P215/60R17 96S TIRES (DOT B9KX DVMX 1102). TWO TIRE HAVE HAD DAMAGED SIDEWALLS. ONE TIRE ON THE PASSENGER REAR RESULTED IN A SLOW LEAK. THE OTHER, ON THE PASSENGER FRONT, HAS A BULGE AFTER CONTACT WITH THE CURB. THE SENCOND TIRE WAS FINE FOR ONLY MINUTES EARLIER DURING AN OIL CHANGE AND RECALL WORK AT THE DEALERSHIP. NO ABNORMAL CONTACT WITH A ROAD HAZARD OCCURRED DURING THE TWO MILE DRIVE FROM THE DEALER TO HOME. *AK
Jul 11, 2003
NAR 05/21/2003 *MR MICHELIN MX4 P215/60R17 TIRES. 3 TIRE FAILURES WITHIN 12 MONTHS DUE TO ROAD HAZARDS. *CB
May 21, 2003
THREE TIRE FAILURES WITHIN 12 MONTHS DUE TO "ROAD HAZARDS". THE TIRES ARE MICHELIN 215/60R17. ONE WAS A SLOW LEAK THE DISCOUNT TIRE REP SAID WAS DUE TO ROAD DAMAGE, THE SECOND WAS A HOLE IN THE SIDE WALL AFTER HITTING A CURB WHILE PARKING, AND THE THIRD WAS A SIDEWALL BUBBLE DISCOVERED WHEN THE SECOND TIRE WAS REPLACED DURING A COURTESY TIRE ROTATION. *NLM
Apr 22, 2003
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
5 complaints
THE POWER DOOR LOCKS ON MY 2002 DODGE GRAND CARAVAN HAVE STOPPED FUNCTIONING. THERE WERE NO EVENTS LEADING TO THIS FAILURE, JUST WORKING ONE DAY AND NOT THE NEXT. THIS SEEMS TO ME TO BE A SAFETY HAZARD AND I CANNOT BELIEVE THAT SOMETHING HASN'T BEEN DONE TO CORRECT IT. IF THE VEHICLE WERE TO CATCH FIRE HOW WOULD ANYONE BE ABLE TO GET OUT. *TR
Jun 23, 2009
THE DOOR LATCH ON THE 2002 DODGE GRAND CARAVAN REQUIRED REPLACEMENT TWICE IN A 15 MONTH SPAN. THISWAS FOR THE POWER SLIDING DOOR. IT WAS REPLACED ON 12/29/2005, AND REQUIRED REPLACEMENT AGAIN ON 4/5/07. I HAVE BEEN FORTUNATE THE FAILURE HAS NOT OCCURRED WHILE THE VEHICLE HAS BEEN IN MOTION, BUT AM CONCERNED ABOUT THE FREQUENT FAILURES. THE DOORWAS NOT SUBJECTED TO ABUSE, AND HAS NOT BEEN MODIFIED IN ANY WAY FROM FACTORY SPECS.*AK
Apr 05, 2007
WE OWN A 2002 DODGE CARAVAN WITH A PASSENGER SIDE POWER SLIDING DOOR. IN COLD TEMPERATURES (BELOW 40 DEGREES) THE MOTOR FAILS TO OPERATE THE DOOR AND THE DOOR MUST BE OPENED AND CLOSED MANUALLY. DUE TO ITS WEIGHT AND DESIGN THE DOOR IS QUITE DIFFICULT FOR A SCHOOL AGED CHILD TO OPEN. IN AN ATTEMPT TO GET LEVERAGE, OUR SON HAS HAD HIS HEAD BETWEEN THE DOOR AND THE FRAME AS HE ATTEMPTS TO SLIDE THE DOOR CLOSED. THANKFULLY NO ACCIDENTS HAVE YET RESULTED. HOWEVER, I DO SEE A POTENTIALLY HAZARDOUS SITUATION SHOULD A CHILD'S HEAD GET CAUGHT AS THEY PULL THE DOOR SHUT. THERE IS A SENSOR THAT PREVENTS THE DOOR FROM CLOSING ALL THE WAY WHEN THE POWER FEATURE IS USED TO CLOSE THE DOOR BUT I DON'T THINK IT OPERATES WHEN THE DOOR MUST BE SHUT MANUALLY.*AK
Jan 11, 2005
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 5/8/02 THE VEHICLE WAS IN THE DEALERSHIP FOR MALFUNCTIONING AUTOMATIC REAR LIFTGATE AND RIGHT SIDE DOOR. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM AND DID NOT DO ANYTHING.*AK
Aug 23, 2003
I PURCHASED A NEW DODGE GRAND CARAVAN ON 4/17/02. ON 11/20/02 (FOR THE SECOND TIME SINCE PURCHASE - FIRST TIME WAS 5/08/02), I HAD TO TAKE THE VAN TO THE DEALERSHIP BECAUSE THE AUTOMATIC TAILGATE AND SLIDING DOORS WERE MALFUNCTIONING. ACCORDING TO THE DEALERSHIP, IT WAS REPROGRAMMED PLM AS PER BULL.*AK
Aug 23, 2003
ENGINE AND ENGINE COOLING
5 complaints
2002 DODGE DURANGO. ALL OF A SUDDEN LOST OIL PRESSURE, AND THEN THE SERVICE ENGINE LIGHTS STARTED COMING ON. I DISCOVERED IT WAS THE OIL PUMP, AND A FRIEND THAT WORKED FOR A DODGE DEALERSHIP, SAID THEY GET THIS COMPLAINT ALL THE TIME. I DROVE THE VEHICLE TO THE DEALERSHIP, WHERE I PURCHASED THE $2000.00 EXTENDED WARRANTY, AND FOUND OUT THAT IT WILL NOT BE COVERED BECAUSE I DID NOT MAINTAIN THE OIL CHANGES, AND THE ENGINE HAD SLUDGE. I TOLD THE CAR REPAIR PEOPLE THEY WERE INSANE TO THINK THAT I WOULD PURCHASE AN EXTENDED WARRANTY AND A $28,000 CAR AND NOT SPEND $30-$40 BUCKS ON AN OIL CHANGES. HOW OUTRAGEOUS AND INSULTING!! THEY WILL NOT DO ANYTHING UNTIL I COME UP WITH THE COST TO REPLACE THE ENGINE, $5400. PAYING A $500 CAR PAYMENT EACH MONTH FOR SOMETHING THAT HAS NO USE TO ME UNTIL I COME UP WITH $5400 TO REPLACE THE ENGINE. I AM BESIDE MYSELF AND THEY ARE RUINING ME.*AK
Jan 25, 2006
JUST DRIVING ON THE INTERSTATE AND CHECK GAUGES COME ON AND I PULLED OVER IMMEDIATELY AND WAS TOWED TO A MECHANIC AND THE ENGINE WILL NEED TO BE REPLACED. I OWNED THE VEHICLE FOR 4 MONTHS.*AK
Mar 02, 2005
WHILE DRIVING AT 5-10 MPH VEHICLE STALLED AND THEN COMPLETELY LOCKED UP COMING OFF OF A RAMP. UPON STARTING AGAIN IT STARTED TO JERK. TOOK VEHICLE TO THE DEALER. THE PROBLEM STILL EXISTS. *AK
Jul 07, 2003
RECALL REPLACEMENT OF GAS TANK THAT MIGHT HAS SOMETHING TO DO WITH MY ENGINE LIGHT TURNING ON NOW I FOUND OUT THAT THE PROBLEM IS COMING THROUGH THE EMISSION CONTROL SYSTEM PURGE (GROSS) LEAK ENGINE CODE P0455 GIVEN TO ME BY THE CAR ITSELF, MY CAR WILL BE TAKEN TO DEALER ON THIS CONDITION MONDAY JUNE 16,2003 AND I THINK THIS HAS SOMETHING TO DO WITH THE REPAIR OF THE RECALL. MY MAIN COMPLAINT IS THAT I'VE BIN AT THIS DEALER THREE TIMES WITH REPAIR DONE OR CHECK DONE ON PROBLEMS TO MY VEHICLE AND THREE TIMES I GET NO PROOF THAT THE VEHICLE WAS SERVICE THERE EVEN WHEN THE RECALL WAS DONE ALL I HAVE IS THE TAG # WHICH IS ONLY FOR THERE PURPOSE. I DO ASK FOR IT EVEN THOUGH I THINK I SHOULDN'T AND THEY STATE THAT JOB IS DONE AND I DON'T NEED ANYTHING CAUSE IT WAS DONE. *NLM
Jun 15, 2003
WHILE DRIVING AT 35 MPH, VEHICLE COMPLETELY SHUTS DOWN WITHOUT WARNING. DEALER HAS BEEN NOTIFIED. *AK *SLC
Jun 06, 2002
FUEL/PROPULSION SYSTEM
4 complaints
I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until the Arizona fire dept & Arizona highway patrol came. All my information was taken by the Arizona highway patrol. I was told that my van will be at J&S Towing & that my friends & i can leave the scene.
Sep 19, 2023
STRONG FUEL SMELL ENTERING THE CABIN AT LOW SPEED OR IDLE COMING FROM VEHICLE WHEN RUNNING.
Jun 29, 2018
WE HAVE BEEN SMELLING THE SMELL OF GAS FOR AWHILE, TODAY IT GOT ALOT STRONGER,WE HAD JUST PUT GAS IN THE VAN AND WE THOUGHT MAY SOME HAD GOTTEN SPILLED ON THE OUTSIDE. WHEN WE STOPPED TO WASH IT I LOOKED UNDERNEATH AND SAW A HUGE PUDDLE OF GAS FORMING ON THE GROUND. COME TO FIND OUT THERE HAD BEEN A RECALL IN OCTOBER 2002. LOOKED ON MY CARFAX AND IT DOESNT LIST THAT AS BEING REPAIRED. WE COULD HAVE BEEN KILLED. *TR
Nov 26, 2014
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC DETECTED A LEAK IN THE FUEL SYSTEM. THE MECHANIC STATED THE FUEL TANK WAS COLLAPSING AND EXPANDING. THE MECHANIC REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A MANUFACTURER'S RECALL IN EFFECT, BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO NOTICED THE SPEEDOMETER WAS NOT PROVIDING A READING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Jun 14, 2012
AIR BAGS,SEAT BELTS
4 complaints
ON 12/25/2010 MY FAMILY AND I WAS DRIVING IN OUR 2002 DODGE GRAND CARAVAN SPORT, VIN # [XXX]. WE SLIDE ON ICE AND SNOW GOING DOWN A HILL AND AT ABOUT 35-40 MPH WE SMASHED INTO A TREE HEAD ON. BOTH AIRBAGS FAILED TO DEPLOY AND BOTH FRONT SEAT BELTS DID NOT LOCK. LUCKY NO BIG INJURIES. THE WHOLE FRONT END, METAL BAR, RADIATOR, HOOD AND FRAME WERE ALL DAMAGED. IF THE TREE WOULD HAVE BEEN ANY LARGER, WE WOULD HAVE HAD SERIOUS INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 27, 2010
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN ES. ON MAY 13, 2007, THE CONTACT'S VEHICLE WAS REAR ENDED, FORCING HER TO CRASH INTO ANOTHER VEHICLE AT 45 MPH. THE FRONT PASSENGER SIDE WAS SHOVED INTO THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. BOTH THE PASSENGER SIDE SEAT BELT AND AIR BAG FAILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
May 21, 2007
ACCIDENT, GRAND CARAVAN WAS TOTALED. VAN FLIPPED, EXTENSIVE FRONT END, FRAME, SIDE, ROOF, ETC, DAMAGE. NEITHER OF THE FRONT AIR BAGS DEPLOYED, NOR DID THE SIDE AIR BAGS. PRELIMINARY ASSESSMENTS, INCLUDING QUALIFIED INDIVIDUALS, INDICATE THAT THE AIR BAGS SHOULD HAVE DEPLOYED GIVEN THE EXTENT OF THE DAMAGE. ADDITIONALLY, THE DRIVERS SEAT BELT BECAME DISENGAGED DURING THE ACCIDENT (AT THE CONNECTION BETWEEN BELT TANG AND ANCHORAGE BUCKLE).*JB
Feb 25, 2006
I PURCHASED A NEW 2002 DODGE CARAVAN ON 4/17/02. ON 5/27/02 THE VAN WAS IN THE DEALERSHIP WITH THE AIRBAG LIGHT ON (THIS WAS THE SECOND TIME IT WAS IN THE SHOP FOR THIS SAME PROBLEM - PREVIOUSLY IN ON 4/25/02). ACCORDING TO THE DEALER, THE SEAT BELT TENSIONER CIRCUIT WAS OPENED, WIRES TRACED BACK FROM ACM TO TENSIONER, NO CRIMPS FOUND, MODULE NEEDED TO BE REPLACED. THE AIRBAG CONTROL MODULE WAS THEN REPLACED.*AK
Aug 23, 2003
ELECTRICAL SYSTEM,AIR BAGS
4 complaints
THE AIR BAG LIGHT CAME ON AND STAYED ON AND THE HORN QUIT WORKING. I HAD TO HAVE CLOCKSPRING AND PASSENGER AIRBAG JUMPER WIRING REPLACED COSTING $524.00. THESE ARE PARTS PREVIOUSLY RECALLED ON EARLIER MODELS, SHOULD NOT BE CONSIDERED AS "WEARABLE" PARTS, AND INVOLVE THE SAFETY OF THE VEHICLE AND THEREFORE SHOULD ALSO BE CONSIDERED FOR RECALL FOR THIS YEAR. *TR
Jun 09, 2008
DT: CONTACT STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE CLOCK SPRING ASSEMBLY. THIS APPEARED TO HAVE FIXED THE PROBLEM. THERE WAS NHTSA RECALL 02V293000 FOR THIS MAKE AND MODEL, BUT NOT FOR THE MODEL YEAR. *AK UPDATED 11/16/2005 - THE HEADLAMPS CUT OFF WHILE THE VEHICLE WAS BEING DRIVEN. THE FCM WAS REPLACED BUT NOW THE PROBLEM IS MORE CONSISTENT WITH FLICKERING. *NM
Nov 01, 2005
THE PASSENGER AIR BAG DEACTIVATED AND CANNOT BE REACTIVATED DUE TO INSTALLATION OF A HANDICAPPED POWER CHAIR. *NM THE PASSENGER AIR BAG LIGHT STAYED OFF MAJORITY OF THE TIME. THE SERVICE DEPT INFORMED THE CONSUMER THAT THERE WAS NO WAY TO ACTIVATE THE AIR BAG IF THE PASSENGER SEAT WAS REMOVED. THE COMPANY WHO INSTALLED THE SEAT STATED THAT THEY FAILED TO HOOK UP A WIRE. *SC *JB
Jun 20, 2005
I OWN A 2002 DODGE GRAND CARAVAN WITH APPROXIMATELY 11,000 MILES. THE AIR BAG LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY WHILE DRIVING. THE CAR IS CURRENTLY AT THE DEALER FOR SERVICE AND THEY INDICATED IT WOULD TAKE SEVERAL DAYS TO CHECK OUT THE WIRING. AS AN ELECTRONIC ENGINEER I FIND THIS TO BE BIZARRE. THE CAR HAS LOW MILEAGE AND THE IMPLICATION OF THE DAYS TO CHECK RESPONSE IS THAT THERE IS A FRAYED WIRE SOMEWHERE AS THE CONNECTOR HAS CHECKED OUT ALL RIGHT. IF THE CAUSE IS A CHAFED WIRE THEN THERE IS A SERIOUS DESIGN FLAW COMPROMISING THE AIRBAG SAFETY FEATURE. *AK
Aug 04, 2003
SEATS
3 complaints
THIS COMPLAINT WAS IN REGARD TO THE DRIVER'S FRAME SEAT BREAKING ON A 2002 DODGE CARAVAN WHILE THE VEHICLE WAS IN OPERATION. TO ME THIS WAS A SERIOUS SAFETY ISSUE. A CALL TO CHRYSLER CORPORATION WAS UNSUCCESSFULLY AS THE COMPANY WILL NOT COVER THIS LOSS DUE TO MILEAGE, WHICH SHOULD NOT BE A FACTOR IN THE DRIVER'S SEAT COMING APART. *AK
Jul 17, 2007
CONSUMER'S VEHICLE WAS STRUCK FROM THE REAR BY A SCHOOL BUS AND DRIVER'S SEAT DID NOT HOLD. THE RECLINING BACK BROKE.*AK
Nov 12, 2004
CAR & DRIVER WERE HIT FROM BEHIND WHILE STOPPED AT STOP LIGHT. DRIVERS SEAT BROKE AND NOW RESTS AT 60 DEGREE ANGLE TOWARDS THE REAR OF THE VEHICLE. IS THIS COMMON OR IS THIS A SEAT DEFECT?*AK
Apr 29, 2002
ENGINE
2 complaints
CLOGGED CATALYTIC CONVERTER CAUSING POWER LOSS WHILE DRIVING ON HIGHWAY
Nov 25, 2018
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING ASSIST, FOLLOWED BY THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE CONTACT DROVE OVER A PUDDLE OF WATER DURING RAINY WEATHER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE SERPENTINE BELT DETACHED FROM THE ALTERNATOR AND THE COOLING SYSTEM FAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Nov 21, 2012
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
WHILE GOING TO PICK MY CHILDREN UP FROM SCHOOL, THE WINDSHIELD WIPERS STARTED GOING OFF BY THEMSELVES AND THE RADIO STARTED CHANGING CHANNELS. THE VAN QUIT AND SMOKE BEGAN TO COME FROM OUT FROM UNDER THE HOOD. UPON OPENING THE HOOD, NOTICED A FIRE ON WIRES BELOW. FIRE WAS PUT OUT BUT CHILDREN WERE IN THE VAN. *TR
May 11, 2010
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHEN THE AIR CONDITIONER IS ACTIVATED, THE PASSENGER SIDE FLOOR BECOMES DAMP. ALSO, THE LCD SCREEN ON THE RADIO NO LONGER OPERATES. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE CONTACT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 96,000.
Jun 29, 2007
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
I OWN A 2002 DODGE GRAND CARAVAN. THE DRIVERS SIDE SLIDING DOOR WILL NOT CLOSE. THIS HAS BEEN HAPPENING FOR SOME TIME BUT AFTER FOOLING AROUND WITH IT MANUALLY AND WITH REMOTE, I COULD SOMEHOW GET THE PROBLEM FIXED. NOT THIS TIME. I WENT ONLINE AND FOUND THAT MANY OTHERS HAVE SAME PROBLEM. I FEEL THIS IS A RECALL ISSUE NOT JUST A REPAIR. IT IS A DEFECT BY DODGE/CHRYSLER. MY CAR IS TOTALLY UNDRIVEABLE BECAUSE THE BACK DOOR WILL NOT ENGAGE. *TR
Feb 17, 2010
2002 DODGE GRAND CARAVAN SLIDING DOOR LOCKS AND CAN'T BE OPENED MANUALLY OR REMOTELY. PASSENGERS MUST EXIT OPPOSITE SIDE OF CAR. STARTED 3 DAYS AGO, HAVEN'T HAD TIME TO BRING TO DEALER YET. THIS COMPLAINT IS COMMON ON SITE: HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK. *TR
Mar 28, 2009
VEHICLE SPEED CONTROL
2 complaints
I OWN A 2002 DODGE GRAND CARAVAN, WHICH HAS CRUISE CONTROL INSTALLED. THERE ARE TWO BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL, ENGAGE/DISENGAGE WHICH ENGAGES THE SYSTEM, AND SET, WHICH SETS THE SYSTEM ON THE SPEED SELECTED. THERE ARE THREE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL, ACCEL/RESUME, CANCEL WHICH CANCELS THE LAST SETTING SET, AND DECEL. ABOUT 50% OF THE TIME WHEN I 'CANCEL' THE LAST SETTING ENGAGED, AFTER 1 TO 3 SECONDS THE SYSTEM WILL RE-ENGAGE AND ACCELERATE TOWARD THE SPEED PREVIOUSLY SELECTED. IT WILL NOT RE-ENGAGE IF THE SYSTEM IS DE-ACTIVATED BY EITHER THE BRAKE APPLICATION OR BY PRESSING THE DISENGAGE BUTTON. *TR
Mar 02, 2008
WHEN ACCELERATING FROM A FULL STOP THE CAR WILL EITHER SPUTTER AND ALMOST STALL OR IT WILL IN FACT STALL. THIS HAS HAPPENED AS CLOSE AS THE END OF OUR BLOCK TO 15 MINUTES INTO A TRIP. IT HAS USUALLY OCCURED IN THE FIRST DRIVE OF THE DAY, BUT LATELY IT HAS BEEN HAPPENENING AT ANY POINT OF THE DAY.*AK
Aug 11, 2002
STEERING,EQUIPMENT
2 complaints
WE HAVE CHASED POWER STEERING ISSUES THROUGHOUT THE LIFESPAN OF MY 2002 GRAND CARAVAN SPORT. NOISE , SHAKING AND VIBRATING. LOCAL DODGE DEALER REPLACED EVERYTHING - PUMP, RESERVOIR , LINES , SERVICE BULLETINS AND RECALLS. EVEN REPLACED THE RACK AND PINION AT 70,000 BY THE 6TH TRIP IN , THEY REPLACED THE RESERVOIR SCREEN . FIXED ALL NOISE AND ISSUES . NOW , AT 110,00 MILES ,THE RACK AND PINION IS LEAKING LIKE A SIEVE AND NO ONE WILL ADDRESS THE ISSUE THAT THIS PART ONLY HAS 35,00 MILES ON IT AND IT WAS NOT THE BROKEN PART IN THE FIRST PLACE . *AK
Apr 08, 2007
2002 DODGE GRAND CARAVAN SPORT WITH 35,000 MILES. RECALLED TWICE FOR STEERING FLUID HOSE REPLACEMENTS IN 2004. AFTER FIRST HOSE WAS REPLACED, MINIVAN STARTED LEAKING POWER STEERING FLUID. RECEIVED ANOTHER RECALL NOTICE FOR ANOTHER STEERING HOSE REPLACEMENT. TOOK IT IN TO HAVE THAT REPLACED, TOLD THEM TO LOOK INTO THE POWER STEERING FLUID LEAK, THEY SAID THEY WOULD. THEY FIXED THE RECALL HOSE, MADE NOT MENTION OF LEAKING FLUID. FLUID DID NOT LEAK FOR SEVERAL WEEKS, THEN STARTED LEAKING AGAIN. TOOK IT BACK IN FOR 3RD RECALL (RADIO VENT SLOTS), AS WELL AS SMOKING ENGINE AND AGAIN MENTIONED LEAKING POWER STEERING FLUID. DEALERSHIP SAID THEY'D LOOK INTO IT. DEALERSHIP CONDUCTED 27 POINT INSPECTION ON OWN WILL, DID NOT FIND LEAKING POWER STEERING FLUID (AUG. 2005). FLUID HAS BEEN LEAKING SINCE THEN. NOISE IN POWER STEERING CONSISTENTLY AUDIBLE, AND INCREASINGLY LOUDER AT ALL TIMES. NOW, DEALERSHIP SAYS THE RACK AND PINION ARE CRACKED AND NEED REPLACING. DEALERSHIP SAYS THIS IS IN NO WAY RELATED TO POWER STEERING HOSE RECALLS OR NEGLECT TO ADDRESS POWER STEERING FLUID LEAKAGE. AM TAKING MINIVAN TO INDEPENDENT TECHNICIAN FOR REVIEW OF RACK AND PINION AND OPINION ON NEXT STEP. *JB
Mar 28, 2006
EQUIPMENT
2 complaints
CONSUMER REPLACED RADIO DUE TO MOISTURE DAMAGE WHICH CAUSED THE RADIO TO BURNOUT. *TS THE CONSUMER RECEIVED A RECALL NOTICE (04V531000) AFTER THE RADIO WAS REPLACED AND SENT THE ORIGINAL BILL TO THE MANUFACTURER FOR REIMBURSEMENT. THE CONSUMER CLAIM WAS DENIED BECAUSE THE RADIO WAS REPLACED WITH AN AFTERMARKET ONE. *NM
Jun 01, 2006
THE AIR CONDITIONER FUNCTIONS INTERMITTENTLY. ALL OF THE USUAL ITEMS WERE CHECKED, I.E. COMPRESSOR AND LINES CHECKED FOR LEAKS, SYSTEM CHARGED. THE DEALER HAS TOLD ME THAT THE PART THAT THEY NEED TO FIX THE PROBLEM IS, IN HIS WORDS, "ON DOUBLE SECRET BACK ORDER". HE SAID THAT THE STAR MASTER TECHS AT DAIMLER-CHRYSLER WILL NOT RELEASE THE PART YET BECAUSE THEY ARE NOT DONE CHECKING IT OUT TO SEE IF THERE ARE ANY OTHER ISSUES WITH THEM. HE ALSO STATED THAT HE HAS A STACK OF WORK ORDERS WITH A SIMILAR PROBLEM, ALL WAITING FOR THE A/C CONTROL MODULE (WHICH IS THE PART NEEDED APPARENTLY). NORMALLY IT WOULD NOT BE A PROBLEM, BUT MY WIFE DRIVES THE GRAND CARAVAN AND NORMALLY HAS OUR SONS IN THE CAR AND THE TEMPERATURES LATELY HAVE BEEN VERY HIGH CAUSING UNDUE STRESS ON HER AND THE CHILDREN.
Jul 15, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
03/1205 DRIVING ON PALMDALE ROAD MY CAR STOPPED I WAS UNABLE TO GET IT STARTED - HAD IT TOWED TO THE DODGE DEALERSHIP ON 03/14/05. THEY REPLACED THE ENGINE AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS. I GOT MY CAR BACK IN MAY. ON MAY 09 I RETURNED MY CAR BACK TO THE DEALERSHIP DUE TO THE CHECK ENGINE LIGHT BEING ON. THEY CHECK THE VEHICLE AND SAID THEY FIXED THE PROBLEM. ON MAY 13 2005 I DROVE MY CAR DOWN TO LA AND THE LIGHT CAME BACK ON I CONTACTED THE SERVICE DEPT AT DODGE THEY TOLD ME TO BRING THE VEHICLE BACK IN. I RETURNED THE VEHICLE ON MAY 15, 2005. THEY THEN INSTALLED REMANVALVE BODY AS PER PPC CLEAR CODES. ON JULY 21, 2005 I WAS LEAVING THE OFFICE WHEN MY CHECK ENGINE LIGHT CAME BACK ON AND MY CAR WOULD NOT CHANGE GEARS. I WENT INTO AUTO ZONE AND THEY CHECKED THE CODE THAT CAME UP WHICH WAS P0700 - TRANSMISSION CODE. WE CHECKED THE FLUID IT WAS FINE. I PROCEEDED TO DRIVE HOME - APPROXIMATELY 8 - 10 MILES MY CAR OVER HEATED. I IMMEDIATELY PULLED THE CAR OVER TURNED OFF THE CAR AND PLACED THE EMERGENCY FLASHERS ON. I CONTACTED MY SON. HE CAME OUT AND BROUGHT WITH HIM SOME ANTIFREEZE AND WATER. HE CHECKED THE VEHICLE OUT AND PLACED IN THE ANTIFREEZE AND WATER - THE VEHICLE STARTED - THERE WERE NO NOISES. WE DROVE IT THE 2 MILES HOME. BY THE TIME I GOT HOME IT WAS OVER HEATING AGAIN. HE OPENED THE ENGINE AND HE COULD HEAR A NOISE COMING FROM THE BACK OF THE ENGINE - HE TOLD ME THAT MY HEAD GASKETS WERE MOST LIKELY BLOWN. I CONTACTED THE DEALERSHIP. THEY BLAMES THE WARRANTY COMPANY SAYING THAT IT WAS ''THEIR ENGINE AND THEY WOULD NOT PERMIT THEM TO REBUILD THE TRANSMISSION AS THEY REQUESTED''. I CONTACTED MY INSURANCE COMPANY THIS MORNING AND ADVISED THEM WHAT HAPPENED. THEY TOLD ME TO TAKE IT BACK TO THE DEALERSHIP. I ADVISED LAZERO AT THE WARRANTY COMPANY I HAD DONE SOME RESEARCH AND I HAD FOUND OUT LAST NIGHT THAT CHRYSLER HAS HAD A LOT OF PROBLEMS WITH MY ENGINE.
Jul 21, 2005
AS MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH SHE HEARD A LOUD NOISE THEN THE VEHICLE CAME TO A STOP. ONCE I ARRIVED AT THE VEHICLE, I NOTICED A TRAIL OF OIL LEADING TO THE VEHICLE. I LOOKED UNDER TO FIND THO PUSH ROD HANGING THROUGH THE OIL PAN. THE VEHICLE WAS TOWED TO THE SHOP WITH THE MOTOR REPLACED. WHEN THE TEST DRIVE WAS TAKING PLACE, THE MECHANIC DISCOVERED THAT THE COMPUTOR CHIP CAUSED THE TRANSMISSION TO DROP DOWN TO LOW GEAR IN WHICH RAN THE RPM'S INTO THE DANGER ZONE WHICH RESULTED IN THE ENGINE COMING APART. THE VEHICLE HAD ONLY 59,000 MILES ON IT. I MADE ATTEMPT AFTER ATTEMPT TO SPEAK WITH SOMEONE AT CHRYSLER AND COULD NOT EVEN GET A RETURN CALL FROM ANYONE OTHER THAN A DEALER. I JUST RECEIVED A RECALL NOTICE ABOUT A MOISTER LEAK FROM THE AIR CONDITIONER WHICH MAY LEAD INTO A SHORT THAT COULD CAUSE A FIRE. I CALLED THE NUMBER GIVEN ON THE RECALL AND ASKED IF I COULD SPEAK TO SOMEONE AT CHRYSLER, AND WAS TOLD THAT THEY DO NOT HAVE ANY PHONE #'S. THAT'S WHEN I DECIDED TO CONTACT THIS DEPARTMENT. I TRULY BELIEVE THAT THIS ISSUE IS CERTAINLY A RISK AND SHOULD BE INVESTIGATED, AS WELL AS EXPENSES REIMBURESED BY CHRYSLER.
Jun 22, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
VEHICLE WILL NOT GO INTO GEAR SMOOTHLY. PRIOR TO THIS INCIDENT CONSUMER WAS ABLE TO MAKE A SMOOTH TRANSITIONS AFTER A COUPLE OF ATTEMPTS. VEHICLE HAD TO BE TOWED DEALER, WHERE THEY DISCOVERED THE REAR BRAKES RUSTED .*AK
Mar 31, 2005
WHEN THE BRAKES ARE APPLIED THERE WAS A NOISE COMING THROUGHOUT THE DRIVER AND PASSENGER SIDES. DEALERSHIP INSPECTED SEVERAL TIMES, REPLACED DISC, PADS, AND SENSORS, AT LEAST THREE TIMES. HOWEVER, THE PROBLEM STILL RECURRED. ALSO, AUTOMATIC TRANSMISSION PROBLEM. *AK
Apr 12, 2004
STEERING,POWER TRAIN
2 complaints
POWER STEERING PUMP, RACK AND PINION SEALS, TRANSMISSION SOLENIOD PACK. ON DEC 16, 2003 I TOOK VAN IN FOR BRAKE PROBLEMS. THE DEALER DID A RECALL JOB ON THE POWER STEERING COOLER HOSE. 1 WEEK LATER THE POWER STEERING STARTED GROWLING. I CHECKED FLUID AND NOTICED THE PUMP WAS DRY. APPARENTLY THE DEALER DIDN'T TOP OFF THE FLUID. I FILLED RESEVIOR AND DROVE BUT IT STILL HAD A LITTLE GROWL IN THE POWER STEERING. I TOOK THE VEHICLE BACK INTO THE SAME DEALER ON NOV 19, 2004 FOR AN OIL CHANGE AND ANOTHER POWER STEERING HOSE RECALL AND TOLD THEM THE STORY AND TO CHECK OUT PUMP. THEY SAID THE PUMP CHECKED OUT OK BUT THERE WAS A LITTLE NOISE WHEN MAKING SHARP TURNS BUT THEY WEREN'T GOING TO REPLACE THE PUMP. I TOLD THEM I WOULD BRING BACK IN COLDER WEATHER BECAUSE IT WAS STIFF TO STEER. I RETURNED ON 2/22/2005 BECAUSE THE PUMP WAS REALLY GROWLING AND IT WAS HARD TO STEER. THE DEALER CHECKED THE PUMP SAID IT WAS LOW BUT THEY DID NOTICE LEAKS FROM THE RACK N PINION AND TRANSMISSION SOLENIOD PACK. I ASKED THEM IF THIS WAS DUE TO THE POWER STEERING PUMP AND THEY SAID NO. I EXPLAIND I PURCHSED THE VEHICLE FROM THEM EXACTLY 2 YEARS AGO AND IT WAS LESS THAN A YEAR OLD AND ONLY HAD 20K ON IT. THEY SAID THEY CAN'T WARRANTY IT BUT WOULD FIX IT FOR $1600. I DECLINED AT THIS POINT.*AK
Feb 23, 2005
IN 2002 I PURCHASED A NEW DODGE GRAND CARAVAN SPORT. THE VEHICLE HAS BEEN IN MY POSSESSION JUST UNDER A YEAR AND HAS APPROX. 20,800 MILES ON IT.THIS VEHICLE HAS ALREADY HAD 2 MAJOR REPAIRS TO SYSTEMS THAT AFFECT THE SAFETY OF THE VEHICLE. *AK 1. POWER STEERING HOSE RECALL 2. TRANSMISSION PUMP FAILURE. IN ADDITION TO THESE REPAIRS THERE WAS ALSO AN EXTENDED WARRANTY PLACED ON THE A/C UNIT BECAUSE IT IS EXPECTED TO FAIL, REPLACEMENT OF THE STEREO AND REPEATED REPAIRS TO THE FRONT CARPET PULLING OUT AT THE CORNERS. THE CARPET HAS BEEN "FIXED" HOWEVER NOW THE EMERGENCY BRAKE ASSEMBLY IS PROTRUDING ON THE DRIVER FLOORBOARD.
Aug 13, 2003
AIR BAGS,SEAT BELTS,LATCHES/LOCKS/LINKAGES
2 complaints
PROBLEMS WITH SEAT TENSIONER AND AUTOMATICS DOORS MALFUNCTIONING.*MR AIR BAG LIGHT REMAINS ON, AS A RESULT CONSUMER HAS HAD THE SEATBELT TENSIONER AND AIRBAG MODULE REPLACED. AUTOMATIC DOORS HAVE ALSO MALFUNCTIONED AND HAS BEEN REPROGRAMED. *TS
Sep 11, 2003
I PURCHASED A NEW 2002 DODGE GRAND CARAVAN ON 4/17/02. SINCE THEN, THIS VEHICLE HAS BEEN IN THE SHOP FOR MULTIPLE PROBLEMS WITH THE AIRBAG LIGHT/SEATBELT TENSIONERS AND MALFUNCTIONING AUTOMATIC DOORS. THIS TIME THE VAN WAS IN THE DEALERSHIP FOR THE AIRBAG LIGHT AGAIN. PER THE DEALERSHIP THE AIRBAG MODULE WAS REPLACED AGAIN AND TENSIONER OVERLAY HARNESS COMPLETED AS PER STAR. THE REAR AUTOMATIC DOOR WOULDN'T OPEN AGAIN, HAD ALREADY BEEN REPROGRAMMED AND THIS TIME THE LIFTGATE LATCH WAS REPLACED. THIS VEHICLE IS A SAFETY HAZARD!!!!*AK
Aug 23, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC
2 complaints
CONSUMER STATES THAT REAR-END FELT AS IF DRAGGING WHILE DRIVING. DEALER DIAGNOSED THAT PLATE, WHICH COVERS THE BRAKE SYSTEM, IS DEFECTIVE CAUSING WATER TO LEAK INTO THE SYSTEM, RESULTING IN RUSTING. THIS CONDITION CAUSES COMPLETE BRAKE FAILURE. *AK
Jul 15, 2003
I RECENTLY PURCHASED A 2002 DODGE GRAND CARAVAN SPORT 3.3 LITER,18,000 MILES ON ODOMETER WHEN PURCHASED,VEHICLE WANTS TO PULL TO RIGHT, AND BRAKES PULSATE WHEN APPLIED. NOTIFIED DODGE DEALERSHIP WHERE PURCHASED, (LEE DODGE,WEST BROOK,MAINE) BROUGHT VEHICLE BACK FOR SERVICE AND WAS TOLD "THEY" COULD NOT DUPLICATE PROBLEM????? I TOLD THEM I FELT VEHICLE WAS OUT OF ALIGNMENT,THEY SUPPOSEDLY DID THE ALIGNMENT,AND VEHICLE STILL PULLS TO RIGHT! AT THIS POINT THEY HAD A TECH. GO WITH ME,THE TECH EXPLAINED THAT HE FELT IT WAS THE CROWN OF THE ROAD, I HAVE DRIVEN PLENTY OF VEHICLES OVER THE COURSE OF MY LIFE AND I AM AWARE OF A ROAD CROWN, BUT THIS IS COMPLETELY UNACCEPTABLE, SOMETHING IS WRONG WITH THIS MINI VAN, AND ALL THE DEALERSHIP WANTS TO DO IS PATRONIZE ME!!! I HAVE MADE ANOTHER CALL TO LEE DODGE AND TOLD THEM THAT I WILL BE BRINGING THIS BACK TO THEM AND THEY HAD BETTER GET IT RIGHT THIS TIME! PS AND SINCE MY PREVIOUS VISIT I NOW HAVE A VIBRATION IN MY STEERING WHEEL UPON SLOW MOVING TURNING,THEY SAY THEY WILL ALSO LOOK INTO THIS.....................IS ANY ONE ELSE EXPERIENCING THESE TYPES OF PROBLEMS??? PLEASE HELP, I JUST BOUGHT THIS VEHICLE FOR MY WIFE AND 3 KIDS, AND I SURE DO WANT TO BE CERTAIN ITS A SAFE VEHICLE! I HAVE ONLY HAD THIS VEHICLE 10 DAYS!! PURCHASED ON 5-28-03 DEALER WAS NOTIFIED 1 AND A HALF DAYS LATER OF THESE PROBLEMS..............*JB
Jun 07, 2003
POWER TRAIN,ENGINE
1 complaint
MY VAN,2002 DODGE GRAND CARAVAN, RANDOMLY STALLS WHILE DRIVING DOWN THE STREET/ROAD WHETHER ON STRAIGHT ROAD OR A CURVE, OR WITH A FULL TANK OF GAS OR LESS,GAS SEEMS TO BE IRRELEVANT . AFTER STALLING WILL NOT RESTART. I HAVE REPLACED ALL MINI-FUSES,BATTERY, STARTER,AND STILL WILL STALL. SOMETIMES WHILE DRIVING ABOVE 25 MPH WHILE STILL MOVING IT WILL RESTART ON ITS OWN. THIS IS A HUGE SAFETY ISSUE.
Oct 22, 2019
AIR BAGS,SERVICE BRAKES
1 complaint
THE AIRBAG LIGHT COMES ON EACH TIME I START THE ENGINE AND STAYS ON .
Dec 13, 2017
WHEELS,UNKNOWN OR OTHER
1 complaint
REAL AXLE RUSTED OUT ON RIGHT SIDE CAUSING THE WHEEL BRAKE LOOSE IN MY DRIVEWAY AS I PULLED IN AFTER GOING OVER A BUMP IN MY DRIVEWAY AS I CAME TO A STOP I HAD IT REPAIRED AT A COST NEAR $800 I CAN NOT ACCESS RECORDS AT THIS BUT COULD IF NECESSARY
Nov 28, 2017
UNKNOWN OR OTHER,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING IN RAIN OR SNOW BETWEEN APPROXIMATELY 20 TO 70 MILES PER HOUR, THE SERPENTINE BELT SLIPPED OFF THE PULLEY AND THE POWER STEERING ABILITY WAS REDUCED. ALSO, THE BATTERY INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE DESIGN OF THE VEHICLE, AND THERE WAS NO REMEDY. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Nov 27, 2017
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
LEAKING FUEL RAIL CAP 2002 DODGE CARAVAN IS LEAKING GAS ALL OVER THE SPARK PLUGS ENGINE AND ELECTRICAL PARTS WHEN 1ST TURNING THE VEHICLE ON IN THE MORNING.
Apr 07, 2017
STEERING,UNKNOWN OR OTHER
1 complaint
MY STEERING WHEEL ACTS UP WHEN IT RAINS OUTSIDE MAKES IT HARD TO STEER MY LEFT SIDE SPEAKERS WENT OUT THE TAPE DECKS NEVER WORKED ON MY VAN MY DRIVER SIDE WINDOW GOES DOWN BUT SEEMS TO HAVE DIFFICULT GOING UP MY SLIDING DOORS SEEM TO HAVE DIFFICULTIES AT TIMES THE RIGHT SIDE NEVER OPENS
Mar 28, 2017
POWER TRAIN,STRUCTURE,SERVICE BRAKES
1 complaint
I PARKED MY MINI VAN @ 3:00 PM STAURDAY-22-2015 ON 115 STREET BEFORE MYRTLE AV RICHMOND HILL QUEENS NEW YORK, SUNDAY 6:00 AM I CAME HOME AND DECIDED TO CHECK ON MY CAR IF SOMEBODY HAD BROKEN-IN/STEEL MY 3 PEACE TOOL BOX BUT MY CAR HAD DISSAPEARED, I SAW BROKEN DRIVER SIDE GLASS ON THE GOUND AND CALL COPS RIGHT AWAY.
Sep 10, 2015
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I WAS DRIVING WHEN MY CAR JUST TURN OFF,I TURN BACK ON WHIT NO PROBLEM AND TIME LATER PASSES AGAIN,SOMETIMES TURN OFF 2 OR 3 TIMES A DAY AND SOMETIMES WORK FINE, THE COMPUTER SHOWS NO CODE, AND I CHANGE MANY THING TRYING TO FIX IT, SPARK PLUGS, RELAY FUEL PUMP, SPARK PLUG WIRES, RELAY STARTER. I WENT WHIT THE MECHANIC FOR CHECK THE FUEL PUMP AND IS GOOD. DON'T KNOW WHAT ELSE TO DO. I HOPE YOU CAN HELP ME. THANKS. *TR
Apr 08, 2015
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE CRUISE CONTROL MALFUNCTIONED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Nov 17, 2014
VISIBILITY,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SMOKE APPEARED FROM THE SIDE MIRROR POWER SWITCH. THE PANEL MELTED ALTHOUGH NO FLAMES WERE PRESENT. IN ADDITION, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE CONTACT REPLACED THE POWER SWITCH, BUT THE HORN WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,700.
Aug 14, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
AIR BAG LIGHT STAYS ON, WHEN I USE TURN SIGNAL TO TURN LEFT THE RIGHT ONE COMES ON AND VICE VERSA, ONE HEAD LIGHT WILL COME ON AND AFTER A WHILE THE OTHER ONE WILL TURN ITSELF ON, WENT OUT ONE NIGHT TO EAT AND WHEN ENTERING THE VAN WITH THE AUTOMATIC UNLOCK KEY THE SECURITY ALARM WENT OFF NOTHING WORKED WHAT WE DID SO WE HAD TO UNHOOK THE BATTERY FOR 20 MINS. I WAS TOLD THAT WEIRD THINGS HAPPEN WHEN THE CLOCK SPRING GOES BAD. I WAS TOLD THAT ALL 2002 DODGE GRAND CARAVAN'S HAD RECALLS ON THE CLOCK SPRING AND WHEN I CALLED THE DODGE DEALER CLOSE TO ME I WAS TOLD MY VIN WASN'T IN THE SYSTEM AND THEY REFUSED TO REPAIR THE PROBLEM. *TR
Dec 10, 2012
SUSPENSION,STRUCTURE
1 complaint
VEHICLE IS RUSTING UNDER THE PAINT AS WELL AS RUSTING QUITE QUICKLY ON THE LEAF SPRING MOUNTS AS WELL AS MOST METAL PARTS UNDER THE VEHICLE. *TR
Sep 05, 2012
SUSPENSION,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR
Mar 14, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
OUR 2002 DODGE GRAND CARAVAN WITH A 3.8 AWD BEGAN CUTTING OUT ON ACCELERATION AND AT INTERSECTIONS RECENTLY. CURRENTLY IT WILL DIE 3 OR 4 TIMES IN A HALF A MILE WHEN IT IS COLD. THIS CONDITION HAS NEARLY CAUSED AN ACCIDENT ON MULTIPLE OCCASIONS AS THE CAR WILL STOP IN THE MIDDLE OF AN INTERSECTION WITH OUT WARNING. NO CEL IS PRESENT ALL MAINTENANCE IS UP TO SCHEDULE. FUEL FILTER,SPARK PLUGS, WIRES,AIR FILTER,CLEANED THROTTLE BODY. DEALER HAS NO IDEA WHAT IT CAN BE. THIS IS NOT A SAFE CAR AND SHOULD BE RECALLED DUE TO THIS DANGEROUS FLAW. *TR
Feb 07, 2012
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE
1 complaint
I ENTERED COOLING SYSTEM PROBLEMS, ABS BRAKING, STEERING, WINDOW MOTORS AND ENTIRE RUSTING UNDER CARRAIGE. *TR
Jan 01, 2012
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I HAVE A 2002 DODGE GRAND CARAVAN ON ABOUT 8/11 THE CHECK ENGINE LIGHT CAM ON AND SMOKE AND RAW FUEL WERE COMING OUT OF THE EXHAUST. I IMMEDIATELY SHUT DOWN AND BEGAN TO DIAGNOSE THE PROBLEM. I FOUND THE WIRING HARNESS ON THE INJECTOR FUEL RAIL TO BE FAULTY. THE HARNESS IS ROUTED AROUND THE IGNITION COIL DIRECTLY OVER THE EXHAUST PIPE. THE INSULATION HAD BROKE DOWN OVER TIME FROM HEAT AND BARE WIRES WERE TOUCHING EACH OTHER. THE RESULT IS A POTENTIAL FIRE HAZARD. THE END RESULT WAS ALSO A RUINED PCM. THE INJECTOR WIRING HARNESS HAS NO ADDITIONAL HEAT SHIELDING ON IT, BUT WHERE IT PLUGS INTO THE MAIN WIRING HARNESS THE MAIN WIRING HARNESS HAS HEAT SHIELDING MATERIAL. *KB
Aug 18, 2011
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES, HYDRAULIC
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE DOORS COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DOORS HAD TO BE TAKEN APART IN ORDER TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILES WERE 77,000. UPDATED 07/27/11*LJ THE CONSUMER STATED THE RADIATOR COOLING FAN BROKE, THE STEERING WHEEL COLUMN CAME OFF WHILE DRIVING AND WAS INCORRECTLY FIXED AT THE DEALER. THE ELECTRIC TAIL GATE DOESN'T WORK. ONE OF THE TAIL LIGHTS CAME OFF WHILE THE VEHICLE WAS IN MOTION ON THE INTERSTATE, THE HEADLIGHTS HAD TO BE REPLACED THE LEFT ND RIGHT WINDOW REGULATORS BROKE, THE FUEL PUMP BROKE OFF AND THE ABS SENSOR WAS FAULTY AND HAD TO BE REPLACED. UPDATED 08/01/11
Jun 01, 2011
EXTERIOR LIGHTING,STRUCTURE
1 complaint
I HAVE A 2002 DODGE GRAND CARAVAN THAT HAS HAD HEADLIGHT TROUBLES FOR NEARLY TWO YEARS. WHEN YOU TURN THE VAN ON, ONLY THE RIGHT HEADLIGHT TURNS ON. WHEN YOU TURN THE HEADLIGHTS ON, ONLY THE LEFT HEADLIGHT TURNS ON. WHEN YOU TURN THE BRIGHTS ON, ONLY THE RIGHT HEADLIGHT TURNS ON. ALWAYS, ONLY ONE LIGHT AT A TIME. WE HAVE REPLACED ABOUT THREE DIFFERENT SWITCHES AND WE STILL CAN'T SEEM TO FIND THE TROUBLE.(NO, IT ISN'T THE BULB). THIS HAS GONE ON LONG ENOUGH. EVEN THE DEALER CAN'T SEEM TO FIND THE TROUBLE AND IT NEEDS TO BE RECALLED FOR THIS PROBLEM. *TR
Mar 08, 2010
STRUCTURE,EQUIPMENT
1 complaint
WHEN A/C IS ON PASSENGER FLOOR GETS SOAKED. ROTTING OUT THE CARPET AND FLOOR MAT. AS WELL THE RADIO STOPS WORKING FOR PERIODS OF TIME. *TR
Aug 13, 2008
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING I SMELLED SMOKE. I COULDN'T SEE WHERE IT WAS COMING FROM SO I CONTINUED DRIVING. THEN I SAW SMOKE COMING OUT FROM BEHIND THE PANEL ON THE PASSENGER SIDE REAR SLIDING DOOR. I THEN PULLED OVER TO SEE WHAT WAS GOING ON. I COULDN'T SEE A FIRE FROM INSIDE AND THE DOOR DIDN'T FEEL HOT. I WALKED AROUND TO THE OUTSIDE AND TOUCHED THE DOOR, WHICH WAS HOT. I THEN NOTICED BURN MARKS THROUGH THE PAINT. I WENT BACK INTO THE VAN AND PULLED PART OF THE PANEL AWAY AND SAW FLAMES INSIDE THE DOOR. I THEN TOOK A FIRE EXTINGUISHER AND PUT OUT THE FIRE. I CALLED 911 AND ASKED FOR THE FIRE DEPARTMENT. *TR
Mar 25, 2008
ENGINE AND ENGINE COOLING,CHILD SEAT
1 complaint
ON NOVEMBER 28, 2007 MY 2 YEAR OLD SON, DYLAN FISHER DEPETRO LOST HIS LIFE, ALONG WITH 9 MONTH OLD AMELIA DEMEUSE, TO A MINIVAN FIRE THAT ALSO SERIOUSLY INJURED TWO OTHERS IN THE TOWN OF LUXEMBURG, WI. OUR SON'S SITTER RAN SOME ERRANDS FOR ANOTHER LITTLE GIRL'S 1ST BIRTHDAY. WHILE SHE WAS IN A HARDWARE STORE, PURCHASING DECORATIONS, THE MINIVAN, HOLDING FIVE CHILDREN (ALONG WITH MY SON) CAUGHT FIRE. THE CAUSE REMAINS UNDER INVESTIGATION. I HOLD NO ANGER TOWARDS SUE LALUZERNE, THE SITTER. SHE LOVED MY SON AND MY SON LOVED HER. HOWEVER, I KNOW THAT MY SON'S DEATH WAS NOT IN VAIN. HE WAS CALLED HOME TO JESUS FOR A REASON AND I FEEL IT'S MY CALLING TO ENSURE THAT SOMETHING LIKE THIS NEVER HAPPENS AGAIN. THE MINIVAN WAS DESTROYED BY FIRE IN LESS THAN 5 MINUTES. MY SON WAS PRONOUNCED DEAD AT THE SCENE FROM SMOKE INHALATION AND SOOT. HE PROBABLY ONLY TOOK TWO BREATHS BEFORE BECOMING UNCONSCIOUS. ALTHOUGH THE CAUSE HAS NOT BEEN DETERMINED, I FIRMLY BELIEVE THAT THERE IS NO EXCUSE FOR A VEHICLE BECOMING CONSUMED IN FLAMES IN SUCH A SHORT TIME. MY SON WAS IN A CAR SEAT THAT WAS BUILT INTO THE MINIVAN; A SEAT THAT CONTAINED HIGHLY FLAMMABLE, TOXIC MATERIALS. WE ARE WORKING WITH GIL ROSS, A LAWYER OUT OF CHICAGO, TO HELP US DURING THIS TIME. THERE IS NO AMOUNT OF MONEY THAT COULD EVER EASE THE PAIN OF LOSING MY CHILD. WHAT I REALLY WANT TO HAPPEN OUT OF ALL OF THIS IS FOR THE AUTO INDUSTRY TO STOP USING FLAMMABLE MATERIALS IN THEIR SEATS, ESPECIALLY IF CAR SEATS ARE BUILT IN. I WANT PEOPLE TO BE TRAINED IN THE USE OF CAR SEATS IN CPR CLASSES ACROSS THE NATION AND A MECHANISM FOR QUICK RELEASE OF A CAR SEAT IN THE EVENT OF AN ACCIDENT OR FIRE. I ASK FOR YOUR HELP IN MAKING THE WORLD AWARE OF THIS SAFETY ISSUE AND HELPING US TO CHANGE THE SAFETY STANDARDS. MY SON DESERVES THIS. THANK YOU. *TR
Feb 08, 2008
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
HEAD LIGHTS, RUNNING LIGHTS WILL ONLY WORK ONE AT A TIME. ONE SIDE ON HIGH THE OTHER ON LOW. HAVE READ MANY REPORTS OF THE SAME PROBLEM FOR SEVERAL YEARS OF THIS DODGE CARAVAN. TRIED CHANGING BULBS, DISCONNECTED PLUG AT MODULE WORKED ONE TIME . FIND THIS VERY FRUSTRATING BECAUSE IT IS NOT A NEW PROBLEM WITH CHRYSLER IT HAS BEEN GOING ON FOR SEVERAL YEARS. THIS IS A 02 . *TR
Nov 28, 2007
STEERING,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. WHILE DRIVING BETWEEN 10-20 MPH, THE BRAKES SQUEALED AND MADE A GRINDING NOISE WHEN APPLIED. HOWEVER, THE VEHICLE STILL STOPPED NORMALLY. A POLICE REPORT WAS FILED. THE FRONT BRAKES WERE REPLACED, THE FRONT ROTORS WERE CUT, AND THE REAR DRUMS WERE CUT AND ADJUSTED AT 9,000, 22,000, 33,000, 45,000, AND 61,000 MILES. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE BRAKES HAVING A LOT OF WEIGHT ON THE FRONT END. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 67,000. THE DEALER STATED POWER STEERING NOISE, VEHICLE REVVING ON HILLS. UPDATED 11/14/07 *TR
Oct 15, 2007
SERVICE BRAKES, AIR,POWER TRAIN
1 complaint
AT 62,000 MILES THE CAR WOULD NOT SHIFT INTO GEAR. AFTER MOVING THE GEAR SHIFT ALL THE WAY UP AND DOWN IT ENGAGED, BUT BEGAN DOWNSHIFTING VERY HARD FROM 4TH TO 3RD. DEALER PERFORMED MAINTENANCE AND REPROGRAMMED THE MODULE WHICH RESOLVED THE PROBLEM FOR ABOUT 8,000 MILES. AGAIN, SAME THING HAPPENED THIS TIME DEALER JUST REPROGRAMMED MODULE. THE PROBLEM WAS RESOLVED FOR ABOUT 9,000 MILES AND AGAIN THE TRANSMISSION HAS BEGUN DOWN SHIFTING VERY HARD. WHEN DECELERATING THE CAR CLUNKS AND CATCHES.
Aug 30, 2007
FUEL SYSTEM, OTHER
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE'S FUEL TANK CONTROL VALVE WELD JOINT HAS BEEN LEAKING FOR THREE WEEKS. THE MECHANIC FOUND THE LEAK AFTER THE VEHICLE WAS TAKEN IN BECAUSE THE CHECK ENGINE LIGHT KEPT ILLUMINATING. THE CONTACT STATED THAT THERE IS A SAFETY RECALL THAT DOES NOT APPLY TO HIS VIN. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE.
May 14, 2007
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,AIR BAGS,EQUIPMENT
1 complaint
AIR BAG LIGHT COMES ON RANDOMLY.AIRBAG FAULTY . DEALER REPLACED THEM AT COST $338.00. SHOULD HAVE BEEN COVERED WITH ONLY 44450 MILES ON 2002 DODGE GRAND CARAVAN. VERY DISSAPPOINTED WITH THIS VEHICLE,ALWAYS IN SHOP. ENGINE 4 TIMES,TIE ROD ENDS, BRAKE CALIPERS ,AIR CONDITION COMPRESSOR LOCKED UP. ETC. *AK
Mar 20, 2007
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
I OWN A 2002 DODGE INTREPID, FIRST OFF I HAVE ALWAYS KEPT UP ON MAINTENANCE. I FINANCED THE CAR ABOUT 2 YEARS AGO. ALL OF A SUDDEN ABOUT 3 MONTHS AGO I NOTICED THE OIL LIGHT ON, ME THINKING I MAY BE LOW ON OIL I SIMPLY TOOK IT TO GET SERVICED JUST BECAUSE OF THE OIL LIGHT. THAT DIDN'T HELP THE CAR OIL LIGHT REMAINED. ABOUT A WEEK AFTER THAT I HEARD A STRANGE KNOCKING NOISE AND THEN BOOM IN THE MIDDLE OF A INTERSECTION AS I WAS ABOUT TO TURN LEFT IT DIED ! TOOK IT TO A DODGE DEALER IN MY AREA TO MAKE A LONG STORY SHORT I ENDED UP PAYING OVER $1500 AND HAD THE CAR STALL ON ME VARIOUS TIMES AFTER IT WAS SUPPOSEDLY FIXED! FINALLY TOOK IT TO A MECHANIC FOR A THIRD OPINION, BY THEN THE CAR WAS NOT RUNNING. I WAS TOLD THE ENGINE WAS BAD. THE DODGE DEALERSHIP SHOULD HAVE BEEN HONEST AND TOLD ME THE CAR WAS NOT OPERABLE. PLEASE HELP .....*JB
Mar 13, 2007
STEERING,SUSPENSION,EQUIPMENT
1 complaint
REPLACEMENT OF BOTH LINK SWAY ELIMINATORS AND BUSHINGS AND NUTS ALL WERE LOOSE AND WORN, THIS IS THE THIRD TIME REPLACED. *NM
Jan 28, 2007
POWER TRAIN,STRUCTURE,EQUIPMENT
1 complaint
I OWN A 2002 DODGE GRAND CARAVAN (WE HAVE HAD THE VAN FOR 3 MONTHS, THE PREVIOUS OWNER WAS AN 81 YEAR OLD LADY). OUT OF NOWHERE MY RADIO STARTED HAVING A MAJOR MALFUNCTION. WHEN I TURN ON THE VEHICLE THE RADIO IS AT FULL BLAST IF YOU TOUCH THE VOLUME KNOB IT GOES OFF BUT WHEN YOU TOUCH IT AGAIN I GOES BACK TO FULL BLAST. THERE IS NOTHING ABNORMAL THAT I HAVE DONE OTHER THAN USE IT LIKE EVERY ONE ELSE. I ALSO DISCOVERED A MYSTERIOUS PUDDLE ON THE PASSENGER FLOOR BOARD WHICH WHEN IT DRIED IT TURNED WHITE. THE FIRST THING I DID WAS TAKE IT TO THE DODGE DEALER AND TOLD THEM THE PROBLEM. THE FIRST THING THEY ASKED ME WAS IF I HAD A WARRANTY, I SAID NO. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO. THEY SAID " WE DON'T HAVE ANYONE HERE THAT CAN LOOK AT IT AND IF WE DID WE COULDN'T FIX IT ANYWAY". THEY SAID " ALL WE CAN DO IS SELL YOU A NEW RADIO FOR $300". SO THEN I CALLED DAIMLER CHRYSLER, AND THEY SAID THE SAME THING AS THE DEALER. ABOUT A MONTH LATER I WAS GIVEN A RECALL NOTICE FROM AUTOSITE .COM, IT SAID THERE WAS A RECALL FOR MY YEAR AND MODEL VAN. (CAMPAIGN # 04V531000) I CALLED DAIMLER CHRYSLER BACK AND ASKED ABOUT RECALL AND REMINDED THEM OF MY PROBLEM. THEY SAID " YOUR SPECIFIC VEHICLE WAS NOT INCLUDED IT THAT RECALL AND THERE IS STILL NOTHING THAT WE WILL DO". I HAVE THREE CHILDREN ONE OF WHICH IS A FOUR MONTH OLD BABY THAT RIDE IN THIS VAN. I WOULD HATE TO THINK OF THE POSSIBLE HEARING DAMAGE THAT COULD CAUSE. I HAVE MANY FRIENDS WHO ARE LOOKING AT PURCHASING A NEW VAN AND WE HAVE TOLD THEM NOT TO BUY A DODGE BECAUSE OF THE CUSTOMER SERVICE THAT WE HAVE RECEIVED AND THE LACK OF HELP THAT DODGE HAS GIVEN TO US. WE ALSO JUST HAD TO REPLACE OUR TRANSMISSION THAT COST $1500 WITH ONLY 60,000 MILES. WE WOULD LIKE TO KNOW IF THERE IS ANYTHING THAT YOU CAN DO TO HELP US. *NM
Jun 01, 2006
STEERING,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED WHILE PARKED AT A STOP LIGHT WHITE SMOKE CAME FROM THE HEATING VENT ON THE PASSENGER SIDE OF THE DASH BOARD. THE SMOKE BEGAN TO TURN BLACK AND FLAMES ERUPTED FROM THE DASHBOARD VENT. THE CONTACT PULLED OFF OF THE ROAD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE HOWEVER, THEY COULD NOT DETERMINE THE SOURCE OF THE FIRE. PRIOR TO THE INCIDENT, THE CONTACT SMELLED SOMETHING SIMILAR TO PLASTIC BURNING. THE CONTACT REPORTED THE SAME SMELL INTERMITTENTLY THREE TO FOUR MONTHS PRIOR TO THIS INCIDENT. THE DEALERSHIP DETERMINED THERE WAS A HOSE LEAKING FLUID AND IT WAS REPLACED. THE CONTACT DOES NOT RECALL THE TYPE OF FLUID LEAKING OR THE TYPE OF HOSE THAT WAS REPLACED. THE SMELL CONTINUED HOWEVER, THE DEALERSHIP COULD NOT DETERMINE THE SOURCE OF THE SMELL. UPDATED ON 05/30/2006. *AK
May 15, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTURE
1 complaint
WHILE DRIVING CONSUMER DODGE GRAND CARAVAN WILL GO INTO NEUTRAL. *TS THE CONSUMER STATED ON ONE OCCASION, THE VEHICLE WAS IN DRIVE, BUT IT WOULD NOT MOVE. THE CONSUMER HAD TO MOVE THE LEVER A FEW TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONSUMER WAS TOLD THE PROBLEM SHE WAS EXPERIENCING COULD NOT BE DUPLICATED IN THE 2 WEEKS THE MECHANIC HAD THE VEHICLE. THE STEERING WHEEL PULLED TO ONE SIDE AND VIBRATED WHEN SLOWING DOWN. THE ROTORS NEEDED TO BE RESURFACED. THE EMISSION HOSE AND GAS CAP WERE REPLACED. THE PASSENGER SIDE DOOR HAS TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE STAYING SHUT. THE OIL PAN GASKET AND AXLE SEAL WERE LEAKING. *JB
Nov 29, 2005
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
AIR BAG SENSOR LIGHT CONTINUED TO STAY ON. AS A RESULT HORN AND CRUISE CONTROL BECOME INOPERABLE. A RECALL FOR THE CLOCK SPRING WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *TC
Jan 26, 2005
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
I OWN A 2002 DODGE GRAND CARAVAN. THE CAR STALLS WHILE DRIVING. IF IT STARTS AGAIN, IT STALLS WITHIN 1/4 MILE. YOU CAN DO THIS ONLY FOR 3 TIMES BEFORE IT FINALLY CAN NOT BE STARTED. BROUGHT THE CAR TO THE DEALERSHIP TO INVESTIGATE. FIRST TIME THEY REPLACED THE COMPUTER PROGRAM MODULE. THE CAR WORKED FOR 100 MILES, THEN DIED AGAIN WHILE I WAS DRIVING. THE DEALERSHIP STARTED THE CAR AND RAN A DIAGNOSTIC BUT FAILED TO LOCATE ANY FAULTY CODES. I ASKED THEM TO TAKE IT FOR A TEST RIDE AND SEE WHAT HAPPENS. THEY DID, AND IT DIED ON THEM. THEY RAN A DIAGNOSTIC TEST AND SAID THE CRANKSHAFT SENSOR FAILED. THEY REPLACED THE CRANKSHAFT SENSOR. AGAIN, LESS THAN 100 MILES LATER, THE CAR DIED. THE DODGE DEALER SEEMS TO BE AT A LOSS AS TO WHY IT IS FAILING AND NOT STARTING. I HAVE OWNED THE CAR FOR 3 YEARS AND HAVE NEVER HAD A PROBLEM WITH IT. THIS SEEMS TO HAVE THEM STYMIED. I AM REPORTING THIS BECAUSE THERE ARE NOT INDICATIONS PRIOR TO FAILURE. YOU LOSE ALL POWER TO THE CAR. *JB
Dec 28, 2004
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
AFTER OVERFILLING THE FUEL TANK GAS FUME WERE COMING INTO THE VEHICLE WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSES. ALSO, IGNITION SWITCH FAILED TO OPERATE INTERMITTENTLY WHEN STARTING. *AK
Nov 17, 2004
STEERING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
I HAVE A DODGE GRAND CARAVAN 2003. IT DID OK FOR ABOUT SIX MONTHS AFTER THAT IT HAS BEEN ONE PROBLEM AFTER ANOTHER. WHEN I'M WAITING TO GO ON A ROAD IF I TAKE MY FOOT OFF BRAKE IT STARTS ROLLING BACKWARD FAST. YOU HAVE TO HOLD THE BRAKE WHILE PUSHING THE GAS TO KEEP IT FROM ROLLING BACK. IT'S STEERING HAS GIVEN ME TROUBLE, THE GAS GAUGE HAS CAUSED PROBLEMS, ETC.... I HAVE CONTACTED DODGE SEVERAL TIMES, BUT HAVE GOTTEN NO HELP FROM THEM. *JB
Nov 12, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS,STRUCTURE
1 complaint
AIR BAG CLOCKSPRING HAS BEEN REPLACED 6 TIMES. *MR THERE WAS A LEAK INSIDE THE VEHICLE ON THE PASSENGER'S SIDE, A BROKEN CHAIN ON THE DRIVER'S SLIDER DOOR, A HESITATION UPON ACCELERATION AND A STALLING PROBLEM (POSSIBLE FUEL FILTER PROBLEM), AND A GRINDING NOISE DUE TO THE IDLER PULLEY BEING FAULTY. THE CONSUMER REQUEST COMPENSATION. *SC *JB
Jul 23, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
WHILE STARTING UP THE VEHICLE, THE ABS WARNING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED, WHICH HAD ALREADY BEEN REPLACED THREE TIMES. *AK THE ABS LIGHT HAD COME ON AFTER THE REAR DRIVERS SIDE TIRE BLEW OUT. THE DEALER STATED THAT THE ABS LIGHT HAD COME ON DUE TO IT BEING BURNT OUT. *SC *JB
Jun 24, 2004
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
AT 7,600 MILES IN NOVEMBER OF 2002 THE AUTOMATIC TRANSMISSION FAILED. DEALER REPLACED THE TRANSMISSION WITH A REBUILT ONE. SINCE THEN THE SPEEDOMETER READS INCORRECTLY. AT LOWER SPEEDS IT READS UNDER BY 4 TO 7 MPH, AT HIGHER SPEEDS -- 60 MPH IT READS 15 - 20 MPH UNDER. I DISCOVERED THIS WHEN ON A ROAD TRIP I WAS STOPPED FOR GOING 85 WHEN I THOUGHT I WAS GOING 68 IN A 70MPH ZONE. I THOUGHT THE POLICE OFFICER WAS CRAZY -- EVEN PROTESTED AND HAD HIM VERIFY THE CALLIBRATION OF HIS RADAR. HIS READING WAS CONFIRMED WHEN I PASSED A ROADSIDE SPEED INDICATOR, AND WAS STOPPED AGAIN. SPEEDOMETER WAS REPROGRAMMED AT A DEALER IN MICHIGAN AFTER WHICH IT READ 4 MPH UNDER FOR THE MOST PART. HAD IT LOOKED AT BY DEALER IN FLORIDA AGAIN IN APRIL 2004, THEY REPLACED A SENSOR. SINCE, IT AGAIN READS 4 TO 10 MILES UNDER AT LOWER SPEEDS -- E.G. WHEN I THINK I'M GOING 35, I'M REALLY GOING 42 OR 43, AT 65 MPH ACTUAL SPEED IS 76MPH. DEALER SAYS ITS "THE WAY YOU'RE DRIVING" -- A POOR EXCUSE FOR SHIFTING THE BLAME AND NOT MAKING THE REPAIR CORRECTLY THE FIRST TIME WHEN THE TRANSMISSION WAS REPLACED. THIS IS A REAL HAZARD AND SAFETY ISSUE NOT JUST FOR MYSELF BUT FOR OTHER FAMILY MEMBERS WHO DRIVE THE VAN AND PEOPLE ON THE ROAD. *AK
Jun 13, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
ON 6/11/03 VEHICLE WAS MAKING POWER STEERING NOISES & AUTO DR LOCKS WOULDN'T LOCK AT 15 MPH. REPLACED POWER HOSE, HOSE CLAMP & OIL TRANS. INFORMED I NEEDED NEW BRAKES (22, 153 MILES & DIDN'T REQ THAT THEY DO THIS WHEN I ARRIVED AT SHOP). 7/2/03 TOOK VAN IN 'CAUSE LEFT REAR (DRIVER SIDE) SPEAKER CAUGHT ON FIRE WHILE AT A GAS PUMP. WHILE AT GAS PUMP W/2 OF OUR 4 KIDS IN THE CAR. BRAKES THAT WERE JUST REPLACED PREV MONTH WERE SQUEAKING AS WELL AS THE STEERING AGAIN. (DEALER-BRAKES SQUEAK 'CAUSE THEY ARE METAL & THERE IS AIR IN THE STEERING LINE). 9/23/03 VAN BATTERY BLEW UP WHEN STARTED. REPLACED BATTERY. 12/3/03 STEERING MAKING NOISE DURING TURNS. REPLACED BOTH SWAY BARS LINKS. 12/29/03 STEERING IS VERY TIGHT & SHUDDERING AGAIN & AUTO LOCK BUTTON ON KEY CHAIN WON'T WORK. ORDERED NEW POWER STEERING RACK & RESEVOIR. THEN ON 1/6/04 TACH SPIKED AT 4K, VEHICLE LOST POWER & ENGINE LIGHT CAME ON WHILE ON EXPRESSWAY W/MY BABY IN THE CAR. DETERMINATION WAS THE TRANSMISSION SOLENOID ASSY FAILURE & REPLACED THE SAME. THIS COST ME $107 (WOULD HAVE COST MORE IF I WASN'T GIVEN AN EXTENDED WARRANTY FOR FIRE I HAD). 1/19/04 VAN WAS GIVING A BURN SMELL FROM UNDER THE HOOD ALONG WITH SMOKE. THEY FOUND A/C COMPRESSOR CLUTCH SHORTING IN COIL. A/C COMPRESSOR REPLACED & RECHARGED. 2/5/04 VEHICLE TAKEN FOR THE LAST TIME FOR LOUD POPPING SOUND UNDER THE DR'S FT AREA WHEN TURNING LEFT. ALL SUSPENSION PARTS TIGHTENED. NEXT VISIT IS REQ'D BY THE FL LEMON LAW TO GIVE THEM 1 MORE CHANCE BEFORE PAPERWORK CAN BE FILED. DONE ON 3/8/04 FOR STEERING NOISE WHEN STOPPED & JUST TURNING WHEEL. REPLACED PT THAT WAS REPLACED BEFORE: POWER STEERING PUMP RESEVOIR. PAPERWORK FILED FOR FLORIDA LEMON LAW ON 4/5/04,UNSAVE VEHICLE & FEAR FOR SAFETY OF FAMILY. *JB
Apr 05, 2004
SERVICE BRAKES, AIR
1 complaint
WE PURCHASED A 2002 GRAND CARAVAN SPORT USED. WHEN I PICKED UP THE VAN AFTER GETTING SOME RECALL WORK DONE AT THE DEALER, I TURNED ON THE AIR CONDIONER AND THE MOTOR DIED DURING RUSH HOUR TRAFFIC. THEY HAD EXTENDED THE WARRANTY TO 70,000 MILES BECAUSE THE DRYER IN THOSE VANS IS KNOWN TO FAIL AND LOCK UP THE A/C COMPRESSOR. I BELIEVE THIS IS MORE THAT A PARTS ISSUE SINCE THE LOCKED COMPRESSOR KILLS THE MOTOR WHICH KILLS THE POWER BRAKES AND POWER STEERING. DURING STOPPING OR IN AN INTERSECTION, THIS COULD BE QUITE HAZARDOUS. ALL THESE DRYERS AND POSSIBLY COMPRESSORS SHOULD BE REPLACED BEFORE SOMEONE IS IN A MAJOR ACCIDENT.
Mar 08, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
1 complaint
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. SHE TOOK VEHICLE TO REPAIR SHOP ABOUT 20 TIMES BECAUSE IT WAS MAKING NOISES AND SQUEAKING WHILE DRIVING. MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER REPLACED MANY COMPONENTS RELATED TO THE FRONT END NOISE. THE AIR BAG LIGHT WAS ILLUMINATED. THE TECHNICIAN DETERMINED THAT THERE WAS AN OPEN CIRCUIT. THE TECHNICIAN REPLACED THE PASSENGER SIDE AIR BAG. THE DRIVER'S SEAT BELT HAD INTERNAL DAMAGE WHICH MADE IT DIFFICULT TO BUCKLE AND UNBUCKLE THE SEAT BELT. THE CONSUMER STATED THAT THERE WAS A NOISE COMING FROM THE LEFT FRONT WHEEL. THE TECHNICIAN DETERMINED THAT THE FRONT PADS WERE WORN AND THE ROTOR WERE GROOVED. THE TECHNICIAN REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE INNER TIE ROD WAS LOOSE AND CAUSED THE STEERING TO MAKE NOISE. THE TECHNICIAN REPLACED THE GEAR ASSEMBLY. *NM
Feb 12, 2004
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I HAVE HAD NUMEROUS PROBLEMS WITH THE VEH SINCE IT WAS PURCHASED NEW , MAY 2002. VEH HAS A ROUGH IDLE WHILE STOPPED IN GEAR, DEALER STATES THEY ARE WAITING FOR A COMPUTER UPDATE. TO DATE STILL HAVE PROBLEM. PROBLEM WITH STARTER , SAME GRINDS ON FIRST START IN EXTREME COLD WEATHER. DEALER REPLACED 2 STARTERS AND FLYWHEEL. PROBLEM WITH TRANS, HARD BANG FELT WHEN SLOWING UP BETWEEN 8-5 MPH. SAID PROBLEM IS INTERMITTENT AND DEALER HAS NOT DRIVEN VEH LONG ENOUGH TO GET CONDITION. DEALER HAS REPLACED NUMEROUS PARTS OF TRANS, PROBLEM STILL EXIST. CAR HAS BEEN IN SEVERAL TIMES FOR POWER STEERING LEAK AND VIBRATION. NUMEROUS PARTS REPLACED. I HAVE CONTACTED CHRYSLER AND SPOKE WITH THE DISTRICT MANAGER AND ADVISED HIM OF ALL THE COMPLAINTS WITH VEH AND PROBLEMS THAT STILL EXIST. I TOLD HIM I DID NOT WANT THE VEH . HE ADVISED ME HE WOULD LOOK INTO MY FILE AND CALL ME BACK.ITS BEEN TWO MONTHS AND I HAVE LEFT HIM SEVERAL MESSAGES AND HE STILL HAS NOT RETURNED MY CALLS. HIS NAME IS [XXX]. CHRYSLER HAS LEFT ME NO CHOICE BUT TO FILE THE LEMON LAW. AS OF TODAY I AM WAITING FOR A HEARING DATE TOO BE SET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 15, 2004
UNKNOWN OR OTHER
1 complaint
THE PROBLEM I AM HAVING IS THAT THE GAS MILEAGE IS WAY OFF. I AM ONLY 12 MILES TO A GALLON AND SHOULD GET ALEAST 18. I HAVE HAD IN FOR REPAIRS NUMEROUS TIMES AND ON SOME OCCASSIONS THEY WILL REPLACE A SENSOR OR A HOSE.WITHIN A COUPLE OF WEEKS IT IS BACK TO THE SAME OLD PROBLEM AGAIN. SOMETIMES THEY SAY THEY CAN FIND NO PROBLEM. WHAT DO I DO?
Jan 15, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
WHERE TO START, SINCE THE DAU WE BOUGHT IT IN 7/02, WE HAVE BROUGHT IT IN 3 TIMES FOR FAULTY WINDSHIELD WIPER PROBLEMS, WE LOST POWERING STEERING (THANK GOD MY WIFE WAS NOT DRIVING IT WITH OUR TWO SMALL KIDS), THE REAR HATCH DIDN'T WORK AND IT TOOK 3 MONTHS FOR US TO FINALLY GET IT FIXED, WE HAVE TO REPLACE THE BRAKE PADS AT 14,000 MILES, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. NOW THERE IS A PROBLEM WITH THE BRAKES THEY MAKE A HORRIBLE SOUND WHEN PRESSING ON THEM AND IS GOING INTO THE DEALER AGAIN NEXT WEEK. MY WIPER REFUSES TO DRIVE THE CARAVAN THAT WE BOUGHT SO IT WOULD BE EASIER FOR HER WITH THE KIDS, BUT SHE FEELS THAT SOMETHING ELSE IS GONNA GO WRONG. WE WROTE A LETTER TO CHRYSLER AND THEY RESPONDED "WE'RE SORRY FOR THE INCONVENIENCE". (THE DATE OF THE FIRST INCIDENT LISTED BELOW MAY NOT BE EXACTLY WHEN IT HAPPENED, THE PAPERWORK IS AT HOME.) *LA
Jan 08, 2004
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
LODGED A COMPLAINT WITH GOVERNMENT IMMEDIATELY AT WWW.NHTSA.DOT.GOV/HOTLINE -----ORIGINAL MESSAGE----- FROM: [XXX] ON BEHALF OF CND EVENING NEWS SENT: FRIDAY, DECEMBER 19, 2003 4:10 PM TO: [XXX] SUBJECT: FW: DODGE PROBLEM -----ORIGINAL MESSAGE----- FROM: [XXX] [MAILTO:[XXX]] SENT: THURSDAY, DECEMBER 18, 2003 7:36 PM TO: CND EVENING NEWS SUBJECT: DODGE PROBLEM HELLO MY NAME IS [XXX], I AM FROM BROOKLYN, NEW YORK. WHAT YOU'VE HAVE JUST REPORTED, ALSO HAPPEN TO HUSBAND [XXX] VEHICLE. THE ONLY THING IS THAT IT IS A 2002 CARAVAN. RIGHT NOW BROOKLYN DODGE SERVICE CENTER HAS OUR VEHICLE SINCE MONDAY 15 2003. WE'VE BEEN HAVING THESE PROBLEM SINCE MARCH 2002 TWO WEEKS AFTER WE BOUGHT THE VEHICLE. WE HAVE TRIED EVERYTHING TO RESOLVE THIS PROBLEM WITH DAIMLER-CHRYSLER. WE TOO ARE SEEKING THE HELP FROM A LAWYER THIS COMING MONDAY. PLEASE SEE THAT THE RIGHT PEOPLE GET THIS INFORMATION THAT THE GRAND CARAVAN HAS THESE PROBLEM AND MORE TOO. I WOULD LIKE THE NUMBER OR WEBSITE FOR THE NATIONAL HIGHWAY TRAFFIC AND SAFETY PLEASE. I AM [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 20, 2003
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
5-8-02 WIRING HARNESS FALLS INTO SERPENTINE BELT. HARNESS NOT REPLACED, REPAIRED ALSO REPLACED CAM SENSOR. I WAS TOLD THE BELT WASN'T PUT IN PROPERLY AT THE AT THE DODGE PLANT. VAN HAS INTERMITTENT POWER SURGES. DEALER CANT FIND ANYTHING. DODGE GAVE ME AN EXTENDED WARRANTY BECAUSE OF THIS PROBLEM. I THINK THEY KNEW SOMETHING.-27-03 REPLACED TRANSMISSION SOLENOID PACK. *AK 2-25-03 VAN MAKING HUMMING NOISE, COULD NOT FIND PROBLEM 8-22-03 AIR BAG LIGHT IS ON.REPLACED PASSANGER SIDE AIRBAG. 8-22-03 SPEEDOMETOR OUT OF CALIBRATION, INSTRMENTS FLIPPED AROUND BACKWARDS 9-30-03 LEFT FRONT STABOLIZER BAR MAKING NOISE. REPARED 9-30-03 CAR SHAKING DURING A TURN, REPAIRED 9-29-03 POWER SURGE AGAIN, CAN'T FIND THE PROBLEM 10-22-03 AIR BAG LIGHT ON AGAIN, REPLACED CLOCK SPRING. I'M CONSULTING AN ATTORNEY, I FEEL THIS VAN IS NOT SAFE. I WANT DODGE TO REPLACE THE VEHICLE, IT'S A LEMON AND A DANGER ON THE ROAD! WHO'S TO SAY IF THE AIR BAG WON'T GO OFF AS I'M DRIVING...OR MAYBE NOT, WHEN I NEED IT. THIS VEHICLE CLEARLY HAS AN ELECTRICAL PROBLEM THAT WILL NEVER BE FOUND. VOSS DODGE HAS BEEN VERY UNDERSTANDING ABOUT THIS PROBLEM. UNFORTUNATELY THEY CAN'T FIGURE IT OUT EITHER.*AK
Oct 27, 2003
SEAT BELTS,LATCHES/LOCKS/LINKAGES
1 complaint
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THIS VEHICLE HAD BEEN IN THE SHOP SEVERAL TIMES SINCE THE TIME OF PURCHASE. THIS TIME IT WAS THE AIRBAG LIGHT AGAIN. ACCORDING TO THE DEALERSHIP, AIRBAG DIAGNOSTIC TESTS WERE PERFORMED AND THE LEFT FRONT SEATBELT TENSIONER CIRCUIT WAS REPROGRAMMED. I INFORMED THE MECHANIC THAT THE SECOND ROW SEATBELTS WOULD NOT "LOCK" WHEN YOU JERKED ON THEM, BUT ACCORDING TO THE MECHANIC THEY WERE "OPERATING NORMALLY AT THIS TIME". I ALSO HAD TO HAVE THEM LOOK AT THE REAR LIFTGATE AGAIN. PER THE DEALERSHIP, THE CODES WERE REPROGRAMMED AGAIN. *AK
Aug 23, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
ON 4/17/02 I PURCHASED A NEW 2002 DODGE GRAND CARAVAN. THE SALESMAN SOLD THE VEHICLE TO ME WITH THE AIRBAG LIGHT ON, INFORMING ME THAT IT WAS SUPPOSED TO BE THAT WAY. IMMEDIATELY AFTER READING MY OWNERS MANUAL, I DISCOVERED THAT IT WAS NOT SUPPOSED TO BE THAT WAY. I MADE ARRANGEMENTS TO HAVE THE VAN CHECKED OUT AND SINCE THEN I HAVE HAD NOTHING BUT TROUBLE WITH THE AIRBAG LIGHT/SEAT BELTS/AUTOMATIC DOORS, ETC. THIS VAN HAS BEEN IN THE SHOP EIGHT TIMES FOR THE ABOVE REASONS. ON 7/24/03 THE ABS LIGHT ALONG WITH THE HYDRAULIC BRAKE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP AND IT IS STILL THERE AS OF TODAY'S DATE - 8/23/03. I CONTACTED CHRYSLER DIRECTLY ON 8/22/03 AND INFORMED THEM OF THE HAZARDOUS HISTORY OF THIS VEHICLE - THE AIRBAG MODULE HAS BEEN REPLACED SEVERAL TIMES, THE SEATBELT TENSIONERS REPLACED SEVERAL TIMES, AUTOMATIC DOORS REPROGRAMMED, ETC. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE, ARLENE, THAT I WAS AFRAID OF THE VEHICLE AND DID NOT WANT IT BACK. I WAS INFORMED BY "ARLENE" THAT THE VEHICLE PARTS HAD BEEN DELIVERED TO THE DEALERSHIP AND THAT THE VAN WOULD BE FIXED. I DON'T WANT THE VAN "FIXED". IT DOESN'T STAY "FIXED"!! IT IS A SAFETY HAZARD AND I DO NOT WANT TO BASE MY CHILDREN'S SAFETY ON THEIR IDEA OF A SITUATION BEING "FIXED" WHEN THEIR TRACK RECORD OBVIOUSLY STINKS. AM I GOING TO HAVE TO WAIT UNTIL AN ACCIDENT AND EITHER MYSELF OR, LORD FORBID, ONE OF MY CHILDREN ARE SENT AIRBORNE THROUGH THE WINDSHIELD? I WAS INFORMED BY "ARLENE" THAT SINCE THE VAN WAS NOT IN THE SHOP FOR THE "EXACT DEFECT" EVERY SINGLE TIME, THAT I WAS NOT ELIGIBLE FOR A NEW VAN. I WOULD THINK THAT THE FACT THAT THE AIRBAG SYSTEM HAS SHOWN IT HAS CONSISTENT PROBLEMS, THE SEATBELTS OBVIOUSLY HAVE CONSISTENT PROBLEMS AND NOW THE AIRBAG SYSTEM AND HYDRAULIC BRAKE SYSTEM LIGHTS ARE ON - ISN'T THAT ENOUGH???? OR DO I HAVE TO DIE IN AN ACCIDENT FOR MY FAMILY TO GET A SAFE VEHICLE?. *AK
Aug 23, 2003
SEAT BELTS,CHILD SEAT
1 complaint
THE REAR SEATBELTS ON THE REAR BENCH OF OUR 2002 DODGE GRAND CARAVAN DO NOT STAY LATCHED ON OUR CARSEATS. IN JUNE OF 2003 I NOTIFIED DODGE AND THEY STATED THEY HAD NOT RECEIVED ANY COMPLAINTS REGARDING THIS ISSUE. THEY NOW HAVE MY COMPLAINT - REFERRAL #11380233. THE REAR BENCH IS ALSO NOT LATCH EQUIPPED BUT DOES HAVE ONE REAR TOP TETHER ANCHOR PLACED IN THE MIDDLE. I HAVE 3 (SOON TO BE 4) CHILDREN IN CARSEATS. I WAS UNDER THE IMPRESSION THAT ALL SEATS WERE TO BE LATCH COMPATIBLE IN ALL POSITIONS. AS FOR THE SEATBELT ISSUE, THE DEALER CLAIMED IGNORANCE TO THE INTERNET SO I HAVE PRINTED OFF THE STORIES ON UNSAFEBELTS.COM TO TAKE TO THEM TODAY WHEN I GO TO PICK IT UP. THEY CLAIM THEY HAVE NOT BEEN ABLE TO TRIGGER THE RESPONSE - BUT THEN THEY DIDN'T TRY TO BUCKLE IN ONE OF MY MANY CARSEATS EITHER SO THEY WILL BE DOING THAT TODAY.*AK
Jul 30, 2003
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
MY VAN WAS BOUGHT NEW AND IS JUST ABOUT 1 YEAR OLD. I HAVE BEEN HAVING MANY PROBLEMS WITH THIS VEHICLE. THE VEHICLE WOULD GO 30 MPH BY ITSELF ALTHOUGH I WAS PRESSING THE BRAKE. THIS EVEN HAPPENED WHILE I WAS DRIVING ON AN ICY ROAD. THE DEALER SAID THAT THIS IS NORMAL. ALL THE VEHICLE'S LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES, SOMETIMES LOCKING MY KEYS IN IT BEFORE I CAN GET THEM OUT. THREE MONTHS AFTER THE VEHICLE WAS PURCHASED IT WAS RETURNED TO THE DEALER BECAUSE THE HEATER AND AIR DID NOT WORK PROPERLY. A FIRE BURNED THE DRIVER'S DOOR, SEAT, FLOOR RUGS AND WINDOW. THE FIREMAN SAID IT WAS AN ELECTRICAL FIRE, WHICH STARTED IN THE DRIVER'S DOOR BY THE WIRES. THE FIRE HAPPENED ON THE WEEKEND THEREFORE THE DEALER IS NOT AWARE OF THE FIRE YET. I PLAN TO GO TO THE DEALER ON MONDAY TO SEE WHAT CAN BE DONE. THE VEHICLE CANNOT BE DRIVEN AND THE SMELL INSIDE THE VEHICLE IS OVERWHELMING. EVERYTHING ON DRIVERS SIDE IS BURNED. I WILL ASK FOR A NEW REPLACEMENT VEHICLE. *NM
Jun 22, 2003
STEERING,VEHICLE SPEED CONTROL
1 complaint
AFTER MAKING A LEFT OR RIGHT TURN THE VEHICLES STEERING WHEEL DID NOT RETURN TO CENTER AND AS A RESULT THE VEHICLE HIT A CURVE. WHILE THE DRIVER DEPRESSED THE GAS PEDAL THERE WAS A DELAY IN ACCELERATION. ONCE GAS PEDAL CAUGHT THE VEHICLE JUMPED FORWARD. *NLM
Mar 04, 2003
STEERING,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN IN THE FALL AND IT STARTED LEAKING AGAIN. SEEMS WHEN THE TEMP DROPS BELOW 21 DEGREES, IT LEAKS. CHRYSLER SENT A FACTORY ENGINEER TO THE DEALERSHIP TO INVESTIGATE WHY IT COULDN'T BE FIXED. HE STATED THAT CHRYSLER IS HAVING EXTREME DIFFICULTY WITH THE POWER STEERING COOLERS AND HOSES LEAKING IN THE NORTHERN PART OF THE COUNTRY (COLDER CLIMATES.) HE ALSO STATED THAT IT CAN NOT BE FIXED. THIS IS A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE IF I LOSE CONTROL OF MY VEHICLE BECAUSE OF LOSS OF FLUID IN THE POWER STEERING SYSTEM, I COULD END UP IN ON-COMING TRAFFIC AND CAUSE A HORRIFIC ACCIDENT POSSSIBLY RESULTING IN DEATH. AFTER MONTHS OF THEM TRYING TO FIX IT, I FINALLY SAID ENOUGH. I CALLED THE FACTORY AFTER TRYING TO TALK TO THE GENERAL MANAGER OF THE DEALERSHIP, WHO WOULD NOT COOPERATE, AND ASK THEM TO BUY IT BACK. I WAS OFFERED A NEW ONE BUT REFUSED BECAUSE THEY SAID THEY ARE HAVING TROUBLE WITH ALL OF THEM. AND I DON'T WANT TO MOVE SOUTH TO SOLVE THIS PROBLEM. I THINK THERE NEEDS TO BE A RECALL ON THESE VEHICLES BECAUSE OF THE SAFETY ISSUE. CURRENTLY, WE ARE IN THE BUY BACK MODE AND HOPE THAT SOMEONE ELSE DOESN'T END UP WITH THIS VAN BECAUSE THE STATE OF WYOMING REFUSES TO BRAND THE TITLE WITH A REMARK THAT IT HAS BEEN A LEMON BUY BACK. THE TRANSMISSION COOLER LINES ON THE RADIATOR ALSO LEAKED DUE TO COLD WEATHER. THE TAIL LIGHTS WERE FALLING OFF AND A PART WAS MISSING FROM ASSEMBLY AT THE FACTORY.
Feb 21, 2003
AIR BAGS,UNKNOWN OR OTHER
1 complaint
FIRST INCIDENT WAS THE AIRBAG LIGHT CAME ON INTERMITTENTLY. THE DEALER REPAIRED IT LAST WEEK. TODAY, THE ENTIRE INSTRUMENT PANEL FUNCTIONED INTERMITTENTLY. DEALER WAS CALLED AND ANOTHER REPAIR DATE WAS SET.*AK
Jul 08, 2002
Frequently Asked Questions
How many problems does the 2002 DODGE Grand Caravan have?
The 2002 DODGE Grand Caravan currently has 300 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 DODGE Grand Caravan?
The most common problems reported for the 2002 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 DODGE Grand Caravan problem data come from?
All problem and complaint data for the 2002 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Grand Caravan
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other DODGE Models
400
480 Series
580 Series
600
ARIES
Avenger
Caliber
Caravan
Caravan/Grand Caravan
Challenger
Charger
Chassis with Powertrain
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models