2003 DODGE Grand Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
219
Complaints Reported
Complaints by Component
STEERING
37 complaints
The contact owns a 2003 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal growling sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering fluid was leaking. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the vehicle had been repaired under NHTSA Campaign Number: 04V386000 (Steering) in 2004. The failure mileage was approximately 329,281.
Jan 10, 2024
I AM THE VICTIM OF A FRAUDULENT CLOSE OUT OF A FACTORY RECALL. I HAVE BEEN TRYING TO GET CHRYSLER TO FIX ONE OF THEIR OWN RECALLS ON A 2003 DODGE GRAND CARAVAN. I TOOK THE CAR TO THREE DEALERSHIPS TO TRY TO GET SATISFACTION. TWO OF THOSE HAVE SINCE GONE OUT OF BUSINESS. THE THIRD REFUSES TO HELP IN ANY WAY. MY COMPLAINT IS THAT SOME DEALERSHIP HAS ALREADY CLOSED OUT THE TICKET FOR FIXING THE POWER STEERING RETURN HOSE ON MY 2003 DODGE GRAND CARAVAN. THE CAR WAS NEVER FIXED: IT STILL HAS THE FACTORY HOSE. FINALLY I TOOK THE CAR TO AN INDEPENDENT GARAGE WHERE A FORMER CHRYSLER TECHNICIAN WORKED WHO WAS FAMILIAR WITH THE PROBLEM.. HE SAID THAT NOT ONLY HAD THE RECALL NEVER BEEN DONE, BUT THE DESIGN WAS FAULTY. THE POWER STEERING RETURN HOSE IS SO SHORT THAT THE SYNTHETIC ATF THAT IS USED AS POWER STEERING FLUID FOAMS UP CAUSING PROBLEMS WITH BELCHING OUT FLUID, POWER STEERING FAILURE, PUMP FAILURE AND EVENTUALLY RACK AND PINION FAILURE. I TOLD HIM NOT TO TOUCH THE POWER STEERING BECAUSE THE RECALL WAS NEVER PERFORMED. HE AGREED THAT THE REPAIR HAD NEVER BEEN DONE AND ESTIMATED THE REPAIR COST AT $800.00 TO PUT A NEW RACK AND PINION AND TO REPAIR THE FAULTY DESIGN PER THE CHRYSLER TECHNICAL SERVICE BULLETIN. MY PROBLEM NOW IS THE PUMP HAS GONE BAD TOO WHICH WILL ADD ANOTHER $500.00 TO THE PRICE. MY DODGE GRAND CARAVAN VIN IS [XXX]. CAN YOU PLEASE HELP ME? MY PHONE NUMBER IS [XXX]. THE PHONE AT THE DEALERSHIP THAT REFUSES TO HELP IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 16, 2010
POWER STEERING IN 2003 DODGE GRAND CARAVAN IS FAILING FOR THE THIRD YEAR IN A ROW. I HAVE TWICE REPLACED THE POWER STEERING PUMP. IT FAILS DURING WINTER MONTHS. *TW
Feb 07, 2010
THIS MODEL HAS STEERING ISSUES. WITH ONLY 60K MILES I HAVE HAD TO REPLACE THE RACK AND PINION 2 SEPARATE TIMES ALREADY AND NOW THE POWER STEERING PUMP IS GOING OUT. *TR
Jan 19, 2010
I OWN A 2003 GRAND CARAVAN CURRENTLY WITH 43,000 MILES ON IT. AT A LITTLE LESS THAN 40,000 MILES THE POWER STEERING PUMP STARTING MAKING A HORRIBLE NOISE, DIDN'T MATTER IF YOU WERE TURNING THE WHEEL OR NOT; MORE OFTEN ON A RAINY OR COLD MORNING, NOW ITS ALL THE TIME. I CONTACTED DODGE SINCE I HAVE AN EXTENDED SERVICE PLAN, TO NO AVAIL. I HAVE NO COVERAGE ON THE POWER STEERING PUMP OR RACK AND PINION, BUT IM COVERED ON THINGS THAT MY HUSBAND COULD DO IN THE BACKYARD. WHAT A STORY I WAS FED, WHEN I BOUGHT THIS $900 COVERAGE. I WAS TOLD TO GO TO A CERTIFIED SERVICE CENTER AND PAY $65 FOR A DIAGNOSTIC TEST, UMMM IT DOESN'T REQUIRE A DIAGNOSTIC TEST, IT REQUIRES 30 SECONDS OF LISTENING. THEN AND ONLY THEN WOULD THEY CONSIDER POSSIBLY HELPING ME WITH THIS REPAIR. WHEN I BOUGHT THE SERVICE PLAN, I WAS TOLD $100 DEDUCTIBLE FOR ALL REPAIRS, END OF STORY. I CANNOT BELIEVE THAT A VEHICLE WITH MILEAGE COULD HAVE AN ISSUE LIKE THIS ALREADY. DODGE DOES NOT WANT TO HELP!!!! *TR
Jan 15, 2010
+ 32 more complaints for this component
POWER TRAIN
17 complaints
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TRANSMISSION CONTROL MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 4/22/14*CN UPDATED 04/28/2014 *JS
Feb 12, 2014
LEFT DRIVE SHAFT BROKE PULLING OUT OF PARKING SPACE. RIGHT DRIVE SHAFT BECAME VERY NOISY WHEN DRIVING. *TR
Dec 03, 2008
SUMMARY - ROUGH SHIFT OR SLIP AT 1500-2000 RPM BEGAN AROUND 30,000 MILES. DODGE VISITS- 10/26/05 - 32,088 MILES - CLUTCH REPLACED. 11/30/05 - 33,179 MILES - "SPECIAL ORDER PART". 12/14/05 - 33,803 MILES - VALVE BODY. 12/20/05 - 33,920 MILES - TANS-AXLE REPLACEMENT. 03/31/06 - 36,709 MILES - QUICK LEARN RESET. 05/04/06 - 38,214 MILES - DODGE WOULD NOT EVALUATE UNLESS I PAID THE EXTENDED WARRANTY DEDUCTIBLE OF $100. REFUSED TO PROVIDE ME PAPERWORK FOR THIS ATTEMPT AT REPAIR. I FEEL PROBLEM EXISTED AND WAS NOT FIXED SO SHOULD NOT HAVE TO PAY $100 FOR FURTHER ATTEMPTS.
May 24, 2007
DT*: THE CONTACT STATED WHEN THE VEHICLE WAS INITIALLY PLACED IN DRIVE, THERE WAS A CLUNKING SOUND COMING FROM THE ENGINE IN THE AREA OF THE TRANSMISSION. THE SAME CLUNKING NOISE WAS HEARD EVERY TIME THE VEHICLE AUTOMATICALLY DOWNSHIFTED AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THERE WAS INTERNAL PROBLEM WITH THE TRANSMISSION; HOWEVER NO FURTHER DIAGNOSTIC TESTING OR REPAIRS WERE COMPLETED.
May 09, 2006
AT 9,000 MILES, TOOK VAN TO DEALER COMPLAINING OF THE TRANSMISSION SLAMMING INTO GEAR. DEALER PERFORMED A "QUICK LEARN" ON THE TRANS. AND IT WAS FINE. AT ABOUT 27,000, PROBLEM STARTED AGAIN BUT THIS TIME THEY REPLACED THE FRONT PUMP. AT 30000, SAME PROBLEM AGAIN, REPLACED TRANSMISSION PUMP A SECOND TIME AND ALSO REPLACED SEALS AND GASKETS. BACK IN DEALER NOW FOR SAME PROBLEM BUT DELAER IS CLAIMING THAT CANNOT DUPLICATE THE PROBLEM.
Jul 18, 2005
+ 12 more complaints for this component
AIR BAGS
15 complaints
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING PIN WAS FRACTURED AND CAUSED THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 367,000.
Jun 24, 2019
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Aug 11, 2015
AIRBAG WARNING LIGHT ILLUMINATES ON STARTUP, REMAINS ON, THEN TURNS OFF. WILL COME BACK ON AFTER A FEW MINUTES, THEN CYCLE ON-OFF DURING NORMAL DRIVING. LIGHT REMAINS ON MORE THAN OFF DURING DRIVING. THIS LOOKS LIKE CLOCKSPRING RECALL THAT EFFECTED 98-99 CARAVANS, BUT NO RECALL ISSUED FOR THIS SAFETY ISSUE?? *TR
Jun 10, 2013
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IMMEDIATELY AFTER PARKING THE VEHICLE IN A RESIDENTIAL GARAGE, THE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 210,000.
Jan 17, 2013
PROBLEM BEGAN WITH AIRBAG LIGHT ILLUMINATING INTERMITTENTLY WHEN TURNING LEFT AND STEERING COLUMN NOISE OCCURRED AT THE SAME TIME. CURRENTLY AIRBAG LIGHT STAYS ILLUMINATED, WITH PERIODIC STEERING COLUMN NOISE. THIS APPEARS TO BE THE SAME SYMPTOMS THAT RESULTED IN A CLOCKSPRING RECALL ON MINIVANS AGED 1998-2000. CALLED DEALER AND WAS QUOTED $250-300 TO REPAIR. SEEMS THIS IS A SAFETY ISSUE STILL AND SHOULD BE COVERED AT NO CHARGE. HAVE ALSO SUBMITTED COMPLAINT TO DAIMLER/CHRYSLER AS WELL. *TR
Jan 07, 2012
+ 10 more complaints for this component
ELECTRICAL SYSTEM
15 complaints
TAKATA RECALL, MY CAN HAS HAD SOME SERIOUS SAFETY ELECTRICAL ISSUES FOR QUITE SOME TIME NOW.I'VE HAD MANY DANGEROUS SITUATIONS. WITH THIS CAN ONE THING AFTER THE NEXT. I'M NOT SURE EXACTLY THE PROBLEM BUT SOMETHING THE POWER CONTROL MODUAL OR WIRING HARNESS IS NOT OK. THE RADIATOR FANS DIDN'T WORK AS WELL AS THE POWER CONTROLS WINDOWS,HEAT,AC,RADIO, AND THE WIPERS ECT.THERE IS SPARKING COMING FROM THE CAR. WIRES HAD STARTED TO CATCH FIRE. AS WELL AS THE CAR OVERHEATING.
Apr 25, 2016
VEHICLE WAS BEING DRIVEN ON ROAD TOTALLY CUT OUT, WOULD NOT RE START, AFTER SOME 20 MINUTES RESTARTED, DECIDED TO DRIVE ON THRUWAY BACK TO MECHANIC, WOULD RUN FOR A SHORT TIME THEN CUT OUT AGAIN. GIVEN TO CHRYSLER DODGE DEALER, UNABLE TO LOCATE PROBLEM, COULD NOT FIX.. REPLACED ECM MODULE REPLACE OEM MODULE NO BETTER. OWN MECHANIC REPLACED A WIRE, AT LEAST IT RUN BUT NOW CUTS OUT IN CAR WASH, PUDDLES, SLUSH. CHRYSLER STILL HAVE NO IDEA, EXCEPT THAT THEY HAVE SEVERAL INSTANCES OF THE SAME PROBLEM. ALSO IGNITION KEY WORKS ONLY WHEN TAPPED WITH A HAMMER AND TURN, APPARENTLY THIS IS ALSO A COMMON FAULT. *TR
Mar 05, 2014
WE WERE DRIVING DOWN THE FREEWAY GOING 75MPH AND EVERYTHING DIED. NO POWER STEERING, NO POWER BRAKES! LUCKILY WE WERE IN THE FAR RIGHT LANE AND WERE ABLE TO BARLEY ABLE TO MAKE IT OF THE SIDE OF THE ROAD WITHOUT BEING HIT OR HITTING ANYONE. IN 110 DEGREE WEATHER, WE SAT WITH OUR 4 SMALL CHILDREN WAITING FOR A TOW TRUCK. AND THEN FOR SOMEONE TO PICK US UP. WE DON'T' EVEN KNOW HOW THE TOW TRUCK WAS ABLE TO GET THE VEHICLE WITHOUT GETTING HIT, IT WAS THAT CLOSE TO THE SIDE OF THE ROAD. NOTHING STARTED AND AFTER 3 SHOPS, FINALLY FOUND IT WAS THE COMPUTER, TOOK THE PART OUT AND ITS MESSED UP AND WE WERE TOLD NOT ONLY BY ALL 3 SHOPS, BUT BY ALL THE PARTS PLACES THAT ITS COMMON IN THIS MAKE AND MODEL. THAT IS UNACCEPTABLE! MY KIDS NOT ONLY ARE AFRAID TO GET IN THE CAR, BUT I HAVE HAD TO START TAKING SOMETHING FOR ANXIETY, I AM SO AFRAID TO DRIVE ANY CAR NOW, AFRAID OF THAT HAPPENING AGAIN. IT WAS TERRIFYING GOING THAT SPEED AND LOSING ALL POWER AND CONTROL OVER THE VEHICLE. IT SHOULD NOT HAVE HAPPENED. *TR
Aug 21, 2012
2003 DODGE GRAND CARAVAN SPORT, THE HEAD LIGHTS AND DASH WILL DIM FOR A QUICK SECOND. THIS HAPPENS WHEN ITS COLD OUT SIDE AND WHEN THE TRANSMISSION IS DOWN SHIFTING WHEN BRAKING. I HAVE HAD THE BATTER AND ALTERNATOR TEST AND RECEIVED PASSING RESULTS. ONCE THE ENGINE AND TRANNY IS WARMED UP THERE IS NOT PROBLEM. HAVE DONE A INTERNET SEARCH THAT REVEALED SEVERAL ISSUES WITH THIS ON THE 02 MODELS BUT DID NOT FIND ANYTHING ON GETTING IT REPAIRED. *TR
Jan 20, 2011
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL AND HESITATE WHEN DRIVING 25 MPH AND UP. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTARILY BEFORE THE FAILURE WOULD REPEAT ITSELF. THE DEALER DISCOVERED THAT THE INSULATION ON THE WIRING HARNESS HAD SHORTENED AND BURNED OUT. THE DEALER REPLACED THE WIRING HARNESS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000. UPDATED 12/21/10*BF THE ENGINE LIGHT ILLUMIATED AS WELL. UPDATED 12/29/10
Sep 13, 2010
+ 10 more complaints for this component
SEAT BELTS
12 complaints
THE PASSENGER SIDE SEAT BELT WARNING LIGHT TURNS ON EVEN WHEN THERE IS NO ONE IN THAT SEAT AND THE PASSENGER SIDE SEAT BELT RELEASES WHEN THERE IS SOMEONE IN THE SEAT! ADULTS AND OLDER CHILDREN HAVE PUT THE SEAT BELT IN PLACE BUT THE WARNING LIGHT STAYS ON. WHILE DRIVING OR SITTING STILL, THE SEAT BELT WILL RELEASE AT RANDOM, CAUSING THE PASSENGER TO HAVE TO CLICK IT INTO PLACE AGAIN. WHEN THE PASSENGER CLICKS THE SEAT BELT IN PLACE AND PULLS ON IT, IT EITHER STAYS IN POSITION OR RELEASES. IF IT STAYS IN POSITION, THEN WHILE DRIVING AND OR PARKED, THE SEAT BELT WILL SUDDENLY RELEASE. WHEN THE DRIVER HAD TO STEP HARDER ON THE BRAKE TO AVOID A DRIVER WHO STOPPED SUDDENLY, THE SEAT BELT RELEASED YET AT OTHER TIMES, THE SEAT BELT REMAINS IN PLACE. IT DOESN'T MATTER WHETHER OR NOT THE VAN IS IN GEAR OR PARKED, OR IF WE'RE STOPPED, MOVING, HIGHWAY DRIVING OR CITY DRIVING, THE SEAT BELT WILL RELEASE AT RANDOM TIMES. THIS HAD HAPPENED MULTIPLE TIMES SINCE WE BOUGHT THE VEHICLE, SOMETIMES MULTIPLE TIMES IN ONE TRIP. OTHER TIMES IT DOESN'T HAPPEN AT ALL. THE DATE GIVEN IS THE MOST RECENT TIME THAT IT RELEASED ON ITS OWN. I HAD BEEN PARKED AND THEN WAS BACKING OUT OF A PARKING SPACE WHEN MY DAUGHTER'S SEAT BELT (PASSENGER SIDE) RELEASED ON ITS OWN. I STOPPED AND PUT THE VAN IN PARK THEN HAD HER CLICK IN PLACE AGAIN. WE BOTH PULLED ON IT AND SINCE IT DIDN'T RELEASE, WE CONTINUED OUR TRIP, PRAYING THAT IT WOULDN'T DISCONNECT AGAIN WHILE WE WERE DRIVING.
Nov 30, 2017
DRIVER SIDE SEAT BELT TONGUE COULD NOT BE INSERTED INTO LATCH. THE LATCH COULD NOT BE OPENED, NO MATTER HOW MANIPULATED. THIS IS SAFETY HAZARD AS THE DRIVER CANNOT LATCH SEAT BELT. *TR
Nov 09, 2013
2003 DODGE GRAND CARAVAN WITH SEAT BELTS CONCERNS **NAR**CC THE CONSUMER STATED THAT SEAT BELTS HAVE A SAFETY DEFECT. *TR
Jul 24, 2007
DAIMLERCHRYSLER GEN3 SEATBELT BUCKLE - PRONE TO FAILURE. *AK
Jul 09, 2007
I PURCHASED MY 2003 DODGE GRAND CARAVAN AND TOOK IT INTO HALL DODGE DEALERSHIP IN VIRGINIA BEACH VA FOR ROUTINE MAINTENANCE AND INFORMED THEM THAT MY PASSENGER SEAT BELT CONTINUOUSLY UNLOCKS ITSELF AND HAS TO BE CHECKED REGULARLY FOR SECURITY WHILE DRIVING. I TOOK THE VEHICLE IN ONCE AGAIN FOR A SECOND TIME AND REITERATED THAT THE SEAT BELT WAS DOING THE SAME THING. THEY TOLD ME THE VEHICLE WAS JUST OVER THE WARRANTY AND WOULD COST ALMOST $300 TO REPAIR THE SEAT BELT. I TOLD THEM IT WAS A SAFETY ITEM AND TO CHECK FOR RECALLS. THE SERVICE GUY TOLD ME THAT THE BOTTOM LOCKING DEVISE ON THE SEAT BELT WAS INOPERABLE AND NEEDED TO BE REPLACED. PLEASE LOOK INTO THIS MATTER AS THE SEAT BELT IS VERY UNSAFE. *JB
Apr 20, 2007
+ 7 more complaints for this component
EXTERIOR LIGHTING
10 complaints
HEADLIGHTS ON 2003 DODGE GR CARAVAN WILL TURN OFF (AND OCCASIONALLY ON) WHILE DRIVING. THE PROBLEM IS INTERMITTENT, BUT APPEARS MORE FREQUENTLY IN COLD WEATHER. *TR
Dec 19, 2009
THE HEADLIGHTS JUST TURN OFF BY THEMSELVES. NO WARNING. EXTREMELY DANGEROUS AT NIGHT. THIS HAS OCCURRED ABOUT 7 TIMES. VERY INTERMITTENT, BUT NEARLY RAN OFF THE ROAD ON ONE OCCASION. THE CAR WAS COMPLETELY BLACK AND I COULDN'T FIND THE SWITCH TO TOGGLE IT BACK AND FORTH. THEY HAVE ALWAYS COME BACK ON AFTER TURNING THE SWITCH OFF THEN BACK ON A COUPLE OF TIMES. *TR
Aug 29, 2008
CAR STARTED. HEADLIGHTS SWITCHED ON, BUT HEADLIGHTS DID NOT ILLUMINATE, OTHERS LIGHTS DID. SWITCH WAS NOT THE PROBLEM. TURNED CAR OFF, TURNED ON HEADLIGHTS, WHICH NOW WORKED, AND STARTED CAR. IT WAS PURCHASED NEW AND HEADLIGHT SWITCH WAS REPLACED ABOUT TWO YEARS AGO DUE TO HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT.*AK
May 19, 2007
DT*: THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE ONLY WORKED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.
Jul 26, 2006
HEADLIGHTS AND INTERIOR LIGHTS FLICKER 2 1/2 YEAR OLD VEHICLE CURRENTLY HAS 49,00 MILES HEADLIGHTS HAVE ALWAYS SEEMED TO FLICKER. OCCASIONALLY INTERIOR LIGHTS DO THE SAME. DEALER SUGGESTS REPLACING SEVERAL MODULES AT SIGNIFICANT COST. I SEE FROM NHTSA WEB SITE THAT A RECALL IS/WAS TO BE ISSUED FOR 2000-2002. BASED ON NUMBER OF COMPLAINTS IN SYSTEMS SEEMS IT SHOULD BE EXTENDED TO 2003. *NM
Mar 13, 2006
+ 5 more complaints for this component
LATCHES/LOCKS/LINKAGES
8 complaints
I PURCHASED THE VEHICLE IN SEPTEMBER OF 2004. THE POWER DOOR LOCK FAILURE OCCURRED FOR THE 1ST TIME 3 WEEKS AGO. THROUGH TRITHE INTERNET, I DISCOVERED THAT THE REMOVAL AND REPLACEMENT OF THE 20AMP FUSE IN THE IOD SLOT CORRECTED THE PROBLEM, BUT ONLY ONE TIME. I DISCUSSED THIS AT THE DEALER'S SERVICE DEPARTMENT AND THEY ARE NOT AWARE OF ANY SUCH PROBLEM WITH THE 2003 GRAND CARAVAN. I CERTAINLY FIND THAT DIFFICULT TO BELIEVE. I WILL BE APPROACHING THE DEALERSHIP AGAIN CONCERNING THE DOOR LOCKS VERY SOON. MAYBE THEY WILL RESOLVE THIS PROBLEM WITHOUT CHARGE SINCE IT IS AN INHERENT TROUBLE WITH THEIR AUTOMOBILE. *TR
Aug 14, 2010
THE SENSOR HAS STOPPED WORKING IN MY 2003 DODGE GRAND CARAVAN DRIVER'S SIDE BACK DOOR. THIS SENSOR ALLOWS FOR THE DOOR TO STOP IF ANYTHING GETS IN THE WAY OF THE DOOR. ONE DAY I WAS CARRYING IN MY 1 YEAR OLD SON AND ALL HIS THINGS. I WENT TO SHUT THE DOOR, THINKING THAT EVERYTHING WAS REMOVED OUT OF THE WAY. I HADN'T PULLED HIS WALK-BEHIND TOY COMPLETELY OUT OF THE WAY. THE DOOR BROKE THE TOY. THE NEXT DAY MY OLDER SON WAS GETTING SOMETHING OUT OF THE CAR. HE HAD ACCIDENTALLY HIT THE BUTTON TO CLOSE THE DOOR. IT DIDN'T STOP AGAIN. I PULLED HIM OUT OF THE WAY BEFORE IT CRUSHED HIS HAND. THE DOOR MISSED HIM BY A COUPLE INCHES. I HAVE TALKED TO MY WARRANTY COMPANY AND ALSO CUSTOMER SERVICE THROUGH DODGE AND THEY ARE BOTH SAYING THEY CAN'T FIX THIS ISSUE. I DON'T WANT IT TO GET TO THE POINT WHERE ONE OF MY CHILDREN IS INJURED BY A FAULTY POINT. THIS IS A HUGE SAFETY ISSUE. THE VAN WAS PURCHASED USED IN 2008. *TR
Jan 05, 2009
REAR HATCH DOOR NOT OPENING/CLOSING/LOCKING CORRECTLY. THIS IS A DAILY PROBLEM. *JB
Dec 28, 2004
ERRATICALLY, THE REAR TAILGATE DOES NOT LOCK PROPERLY AND OPENS WHILE DRIVING. NO AJAR WARNING LIGHT SHOWN ON THE DASH EITHER BEFORE OR AFTER THE INCIDENTS. THE MECHANISM SOUNDS LIKE IT HAS CLOSED BUT IT IS NOT BECAUSE THE LOCK IN THE TAILGATE HAS ALREADY CLOSED BEFORE IT HAS REACHED THE LATCH, THEREFORE PREVENTING PROPER CLOSURE. I HAVE DUPLICATED THIS ISSUE ON SEVERAL OCCASIONS WITH BOTH KEYLESS ENTRY REMOTE AND ROOF CONSOLE CONTROL. DEALER REPEATEDLY REPORTS THAT THEY CANNOT DUPLICATE ISSUE, DENIES REPAIR/REPLACEMENT EVEN THOUGH THE TAILGATE HAS BEEN PREVIOUSLY REPLACED BECAUSE OF DAMAGE INCURRED BY THE TAILGATE POPPING OPEN WHILE DRIVING.*AK
Mar 03, 2004
WHEN USING THE KEYLESS ENTRY TO OPEN THE REAR TAILGATE, THE GATE LOCKS SOMETIMES WHILE IT IS OPENED. WHEN YOU THEN CLOSE IT USING THE KEYPAD, THE DOOR LOWERS AND THE INSTRUMENT PANEL WARNING LIGHT SAYS DOOR IS CLOSED, BUT IT IS NOT REALLY LOCKED AND CAN OPEN WHOLE DRIVING. ALSO HAPPENS WHEN USING OVERHEAD CONSOLE SWITCH. DODGE WAS NOT CONCERNED WHEN I BROUGHT IT FOR WARRANTY AND JUST PUT ON REPAIR ORDER THAT THEY COULD NOT DUPLICATE IT ALTHOUGH I SHOWED THEM THE SAME FAILURE AFTER OPENING AND CLOSING 3 TIMES. *LA
Nov 20, 2003
+ 3 more complaints for this component
STRUCTURE
8 complaints
2003 DODGE GRAND CARAVAN SPORT. UNDERCARRIAGE AND ROCKER PANELS ARE SEVERELY CORRODED AND HOLES FORMING THROUGHOUT THE BOTTOM OF VAN. THIS VAN IS TOO NEW TO HAVE THIS SEVERE OF CORROSION. COULD EXHAUST BE LEAKING IN VAN AND POSE HAZARD WHILE WE DRIVE ALSO, VAN WILL NOT PASS MASSACHUSETTS SAFETY INSPECTION SO EITHER IT HAS TO BE REPAIRED OR SCRAPED. *TR
Jul 17, 2009
UNDERCARRIAGE AND ROCKER PANELS OF OUR 2003 DODGE CARAVAN SPORT ARE SO SEVERELY CORRODED, THIS VEHICLE WILL NOT PASS INSPECTION. WE FEEL THIS IS PREMATURE CORROSION FOR SUCH A NEW VEHICLE. CHRYSLER CORP. IS GOING BY WHAT THE DEALERSHIP ALLEN MELLO CHRYSLER/DODGE IN NASHUA,NEW HAMPSHIRE IS ADVISING THEM. WE FEEL CHRYSLER SHOULD HONOR THE REPAIR OR AT LEAST PARTIAL MONEY FOR THE REPAIR. THE VEHICLE IS MECHANICALLY SOUND AND WE WOULD LIKE TO KEEP IT. *TR
Jul 15, 2009
ABOUT THE BEGINNING OF OCTOBER WE NOTICED THE PASSENGER FLOOR AREA BEGAN TO HAVE WHITE SPOTS. I TRIED VACUUMING THE AREA BUT THE SPOTS QUILKY REAPPEARED AND GREW LARGER. THEN I REALIZED THE SPOTS WERE MOLD. YESTERDAY, I PULLED BACK THE CARPET. TO MY HORROR, THE UNDERSIDE OF THE CARPET WAS ENGULFED IN A WHITE FUZZY MOLD. THE MOLD WAS GROWING IN THE CARPET, THE UNDERLAYMENT AND UP THE UNDERSIDE OF THE DASH TO A ROUND PLASTIC AREA. I BELIEVE THIS IS EITHER FOR THE AC OR HEATER OR BOTH. I'M SURE THIS IS FROM SOME TYPE OF WATER LEAK AS FROM TIME TO TIME PASSENGERS WOULD SAY THE FLOOR AREA WAS WET. FOR SOME TIME, MY FAMILY HAS BEEN COMPLAINING ABOUT GETTING SICK EVERY TIME THEY RIDE IN THE VAN. I BELIEVE THE MOLD IS THE CULPRIT. *TR
Oct 28, 2007
DT*: THE CONTACT STATED THERE WAS CRACKING ON THE ROOF WHERE THE FRONT DOORS MET THE ROOF AND BODY. THE FRONT DOORS WERE OFF ALIGNMENT AND IT LOOKED AS THOUGH THE ROOF WAS PULLING UP. THE DEALERSHIP DETERMINED THE SERVICE REPRESENTATIVE NEEDED TO INSPECT THE VEHICLE.
Nov 08, 2006
AS REPORTED BY THE 3 OTHER COMPLAINTS REGARDING THE SEAM TEAR/SEPARATION LOCATED ON TOP OF THE ROOF WITHIN THE WATER CHANNEL AND STRIPPING. THERE ARE TOTAL OF 4 DEFECTS EACH RANGING FROM 1 TO 3 INCHES IN LENGTH AND 1/8 IN WIDTH. 3 OF THE 4 DEFECTS SIT JUST OUTSIDE AND PARALLEL TO THE WEATHER STRIPPING. THE DEFECTS ARE NOT PROTECTED AT ALL FROM THE ELEMENTS AND WILL RESULT IN DAMAGE OR FAILURE TO THE INTERIOR AND ELECTRICAL COMPONENTS OVER TIME. A CLOSER LOOK AT THE TEAR REVEALED JAGGERED EDGES (TEAR) SUGGESTING SOME SORT OF STRESS IS OCCURRING, WHETHER FROM THE SLIDING DOOR OR EVERYDAY USE. I WILL LEAVE THAT UP TO THE ENGINEERS TO CONDUCT AN INVESTIGATION OF THE DEFECT, AND SINCE THE DEFECT IS REPEATABLE (ALL FOUR AREAS) AN INVESTIGATION IS WARRANTED. THE DEFECT ITSELF IS LOCATED IN AN OBSCURED LOCATION ON THE VAN, WERE MOST CUSTOMERS WOULD NEVER KNOW TO LOOK UNTIL IT IS TOO LATE AND OUT OF WARRANTY, WHICH RESULTS IN ADDITIONAL COST TO THE CUSTOMER. *JB
Oct 17, 2004
+ 3 more complaints for this component
SERVICE BRAKES, HYDRAULIC
8 complaints
DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE BRAKE ROTORS FAILED AND THE PADS WERE COMPLETELY WORN OUT. THE SERVICE DEALER REPLACED BOTH SETS OF PADS AND ROTORS ON THE FRONT WHEELS. UPDTATED 11/03/06. 8JB
Oct 17, 2006
DT*: THE CONTACT STATED WHILE DRIVING IN WET CONDITIONS THE ABS LIGHT ILLUMINATED. AFTERWARDS, WHEN THE ROADS DRIED OFF THE LIGHT WENT OFF. THE DEALERSHIP WAS ALERTED AND STATED THIS OCCURRED BECAUSE THE SENSOR WAS WET. THE CONTACT FEELS THAT IF THE LIGHT ILLUMINATES THE ABS IS NOT WORKING PROPERLY.
Apr 25, 2006
THE BRAKE FAULT LIGHT INT HE CONSUEMR'S 2003 GRAND CARAVAN ILLUMINATED. CONSUMER HAD TEH FRONT BRAKES REPLACED BUT THAT DID NOTRESOLVE THE BROBLEM. THE LIGHT CONTINUES TO ILLUMINATE. *TS *NM***NO ANSWER REQUIRED***
Feb 24, 2006
PREMATURE FRONT BRAKE WEAR,FIRST SET OF BRAKES FAILED AT 12,046 MILES. THE LOW BRAKE SQUEELERS NEVER MADE NOISE AND THE BRAKES WORE METAL TO METAL INTO THE ROTORS. I REPLACED BOTH BRAKES AND ROTORS MY SELF AS THEY FAILED ON A FRIDAY NIGHT JUST BEFORE A 150 MILE DRIVE.I NOW HAVE 33,450 MILES AND THIS IS THE THIRD SET OF BRAKES AND ROTORS.I AM AN ASE CERTIFIED TECH. THIS TIME I INVESTIGATED THE SYSTEM AND FOUND THAT THE SQUEELER TABS HAD BROKEN OFF FROM OVERHEATING.FURTHER THE LOWERCALIPER BOLTS ON BOTH SIDES SHOWED SIGNS OF HEAT DISCOLORATION. IN LOOKING FOR THE CAUSE I BELIEVE IT IS CAUSED BY LACK OF AIR FLOW TO THE LOWER PORTION OF THE CALIPER AND BRAKES. LOOKING AT THE AIR FLOW SYSTEM TO THE BRAKES THE AIR IS TUNNELED VIA CUTS IN THE BOTTOM OF THE FRONT SKIRT AND TRAVELS BETWEEN THE WHEEL AND THE INNER PLASTIC WHEEL WELL.THERE IS AN ANGLED PROTRUSION IN THE INNER WHEEL WELL THAT DIVERTS THE AIR TOWARDS THE REAR OF THE WHEEL. IT APPEARS THE THIS PROTRUSION IS TO FAR BACK AND THE AIR IS NOT FLOWING OVER THE BRAKES AND CALIPER. AS A NOTE THE REAR BRAKES WERE ADJUSTED AND THE SELF ADJUSTERS ARE FUNCTIONING PROPERLY.PLESE CONTACT ME FOR FURTHER INFORMATION. I HAVE SEARCHED TSB'S,IATN (SPONSORING MENBER),RECALLS AND COMPLAINTS. IN TALKING TO CHRYSLER TECH'S THEY SAID THIS IS COMMON AND THE BRAKES AVERAGE 10 TO 12 THOUSAND MILES.THE PROBLEM CAN BE DUPLICATED EVEN AFTER NEW BRAKES AND ROTORS INSTALLED AND TRAVELING DOWN AN EXTENDED STEEP ROAD WITH BRAKING. THE BRAKES EMIT AN OBVIOUS ODOR OF OVER HEATING AND THE BRAKE PEDAL FADES.
Aug 23, 2005
I PURCHASED 2002 GRND CARAVAN IN FEBRUARY 2003 FROM DODGE DEALER HAD 20K. THE BRAKE PADS AND ROTORS WERE SHOT BY DEC 2003 W/32K. I TOOK TO DEALER I PURCHSED IT FROM THEY SAID IT WAS MY PROBLEM AND OFFERED TO REPAIR AT MY COST. I REPLACED W/ NEW BRAKE PADS AND ROTORS AND OCT 2004 W/ 48K THE BRAKE PADS AND ROTORS WERE SHOT AGAIN. I REPLCED FOR A 2ND TIME. OLD ROTORS & PADS WERE THROWN AWAY.*AK
Feb 23, 2005
+ 3 more complaints for this component
VISIBILITY
7 complaints
MY DRIVER SIDE WINDOW WORKS INTERMITTENTLY. IT WILL POWER DOWN BUT NOT BACK UP. IT IS MORE SEVERE IN COLD WEATHER. IF YOU SLAM THE DOOR IT WILL SOMETIMES RE-ENGAGE THE WINDOW TO WORK.. WHEN INVESTIGATING THE PROBLEM , MANY OWNERS STATED THE SAME PROBLEM. IT SEEMS TO BE THE WIRE HARNESS IS BEING CRUSHED. IF YOU PUT A BLOCK OF WOOD BETWEEN DOORFRAME AND MOTOR THE WINDOW SEEMS TO WORK. *TR
Mar 06, 2011
BOTH POWER WINDOWS CEASED OPERATION AROUND 40K MILES. *TR
Feb 26, 2008
PASSENGER SLIDING DOOR WINDOW - WINDOW SHATTERED WHILE DRIVING DOWN THE HIGHWAY - THE WINDOW WAS NOT HIT BY ANYTHING THE MOLDING IS MISSING FROM THE SIDES OF THE WIDOW - IT SEEMS AS THOU THE GLUE AND MOLDING CAME APART FROM THE BODY OF THE CAR - LOOKS LIKE MOLDING HOLDS THE GLASS - *TR
May 31, 2007
DT*: THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW WOULD NOT ROLL DOWN. THE VEHICLE WAS PARKED WHEN THE INCIDENT OCCURRED. THE DEALER WAS CALLED ON 07/07/06 AND AGREED TO REPAIR THE WINDOW FOR A CHARGE. THE MANUFACTURER WAS ALSO CALLED ON 07/07/06 WHO OFFERED NO RESOLUTION.
Jul 07, 2006
PURCHASED NEW 2003 DODGE GRAND CARAVAN 1-14-2003. ON 12-8-2003 AND 24638 MILES DRIVER'S SIDE POWER WINDOW REGULATOR AND MOTOR ASSEMBLY REPAIRED UNDER WARRANTY. POWER WINDOW FAILED AGAIN AROUND 4-1-2006 AND 54400 MILES, WHICH IS ABOUT 30000 MILES LATER. WIFE BEING HANDICAPPED PERSON NEEDS THE WINDOW TO WORK AND EXPERIENCE MASSIVE BRUISING ON LEFT ARM DUE WHEN GOING THROUGH DRIVE THROUGH AT BANK AND POST OFFICE DUE TO TROUBLE REACHING AROUND DOOR TO DROP OFF AND DEPOSIT BOXES. THIS IS ALSO A SAFETY ISSUE, SINCE RHUEMATOID ARTHRITIS AFFECTS HER HANDS, WRISTS AND ARMS. SHE WOULD NOT BE ABLE TO BREAK OPEN A WINDOW IN AN EMERGENCY. *NM
Apr 17, 2006
+ 2 more complaints for this component
TIRES
5 complaints
MY FAMILY AND I WERE DRIVING DOWN THE ROAD ON US 30 BETWEEN AMES, IA AND BOONE, IA. THERE ARE GETTING READY TO DO CONSTRUCTIONS, SO THERE IS A LOT OF BUMPS FROM THE FROST AGAIN THIS YEAR. WE HAVE GOOD YEAR TIRES ON OUR VAN, AND THE BACK REAR TIRE TREAD CAME OFF AND WAS STARTING TO FRAY. THE TIRE DIDN'T BLOW THANK GOODNESS SINCE I NOTICED THIS ISSUE IN A PARKING LOT IN AMES, I RAN OVER AND BOUGHT A NEW TIRE. THESE TIRES HAD LESS THAN 10 THOUSAND MILES ON THEM, THE OTHER 3 LOOK NEW, BUT DUE TO A MANUFACTURE ERROR, THIS COULD HAVE CAUSED A DEADLY CRASH. WE HAVE A GOOD YEAR INTREAGE TIRES ON. *TR
Jan 17, 2011
I PURCHASED 4 NEW BRIDGESTONE INSIGNIA SE200 BL 15/65R16 98T 65,000 MILE TIRES ON 11/30/09 AND ON THE WAY HOME FROM OKLAHOMA CITY THE FRONT LEFT TIRE SEPARATED. THE TREAD COMPLETELY CAME LOOSE FROM THE TIRE AND RUBBER WENT FLYING ALL OVER THE PLACE. THIS TIRE ONLY HAD APPROX 24,000 MILES ON IT AND IT COULD HAVE CAUSED A FATALITY HAD I NOT BEEN ABLE TO EASE OFF THE ROAD. *TR
Oct 25, 2010
DRIVING ON A MOUNTAIN HIGHWAY AT ABOUT 50 MPH. TEMPERATURE OUTSIDE WAS AROUND 10 DEGREES FAHRENHEIT. REAR DRIVER SIDE TIRE BLEW OUT (360 DEGREE RIP IN SIDEWALL). THERE WAS ABOUT 25,000 MILES ON THE TIRE AND THE TREAD WAS IN GOOD CONDITION. I MEASURED THE REMAINING TIRE PRESSURES AT ABOUT 36 PSI. FORTUNATELY, THE ROAD AT THAT POINT WAS STRAIGHT AND THERE WAS NO SNOW ON THE ROAD. WE WERE ABLE TO SAFELY PULL OVER. THE ONLY CORRECTION THAT HAS BEEN DONE, IS THE BRIDGESTONE TIRES WERE ALL REPLACED WITH GOODYEAR TIRES (EVEN THOUGH ALL THE TREADS WERE STILL IN GOOD CONDITION). NOTE: THE ENTRY FORM DIDN'T ALLOW ME TO SPECIFY EXACTLY WHAT SIZE MY TIRES WERE. THEY WERE 215/65R16! *NM
Jan 24, 2005
TIRE BLOW OUT OCCURRED WHILE TRAVELING AT 75 MPH.*MR *PH *JB
Aug 22, 2003
WHILE DRIVING THE DRIVERS SIDE REAR TIRE EXPLODED UNEXPECTEDLY (GOODYEAR INTEGRITY 215/70R15). *AK *CB *NLM
Jul 11, 2003
FUEL SYSTEM, GASOLINE
5 complaints
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED WHEN ADDING GASOLINE TO THE FUEL TANK, THE VEHICLE WOULD STALL WHILE TRAVELING AT VARIOUS SPEEDS. WHENEVER THE CONTACT ADDED LESS THAN A FILL UP, THE FAILURE WOULD NOT OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY 10-12 TIMES TO CORRECT THE FAILURE. THE DEALER REPLACED THE FUEL CANISTER, FUEL PUMP AND THE GAS TANK IN AN ATTEMPT TO CORRECT THE FAILURE TO NO AVAIL. THE FAILURE PERSISTED AND THE WARRANTY WAS NO LONGER VALID. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 7/16/10 *CN
May 12, 2010
MY WIFE WAS DRIVING OUR 2003 DODGE GRAND CARAVAN TO WORK WHEN IT SEEMED TO NOT BE GETTING ANY FUEL AT ALL. THE VAN THEN STALLED IN TRAFFIC AND WOULD NOT START. IT WAS TOWED TO THE LOCAL DODGE DEALER TO FIND OUT THAT THE FUEL PUMP HAD FAILED. REPLACED FUEL PUMP AND FUEL FILTER. VAN HAS LESS THAN 50,000 MILES ON IT. *NM
Dec 12, 2006
WHILE FILLING UP THE FUEL TANK VALVE JOINT SEPARATED FROM GAS TANK, CAUSING GASOLINE TO POUR OUT. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC RECOMMENDED THAT THE FUEL BE REPLACED DUE TO A CRACK.*AK
Sep 09, 2004
WHEN DRIVING OVER SOME DEBRIS IN THE ROAD, THE FUEL TANK RUPTURED. *AK *SC *JB
Jul 30, 2004
2003 DODGE GRAND CARAVAN SE SUDDENLY STOPPED DUE TO A MECHANICAL PROBLEM REGARDING THE FUEL PUMP AND FUEL SENSOR. (NAR) *PH *CB
Apr 07, 2004
ENGINE
4 complaints
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 238,000.
Mar 26, 2019
THIS PROBLEM HAS BEEN HAPPENING FOR AROUND 2 YEARS NOW AND IT OCCURS WHEN THE VAN IS NEAR EMPTY AND I FILL IT WITH GAS. WHEN I START TO DRIVE AWAY AND PULL ONTO THE STREET, THE ENGINE CHUGS AND JERKS AND ACTS LIKE IT WILL COMPLETELY STOP. THERE IS NO POWER TO ACCELERATE, AND IT IS A TERRIFYING AND DANGEROUS SITUATION WHICH WILL LIKELY RESULT IN ACCIDENT. IF I LET OFF THE GAS AND GO SLOW, IT EVENTUALLY STOPS CHUGGING AND JERKING. THIS DOES NOT HAPPEN EVERY TIME, BUT WHEN IT DOES, IT IS A FRIGHTENING AND EXTREMELY DANGEROUS SITUATION. UNLESS A SOLUTION IS FOUND, I EXPECT THAT IT WILL RESULT IN AN ACCIDENT. *TR
Sep 11, 2014
TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE COMPUTER MODULE WAS REPLACED HOWEVER, THE FAILURE WAS NOT RECTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 116,000.
May 22, 2014
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST ONTO THE EMERGENCY LANE WHERE THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR FURTHER INSPECTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000. THE CURRENT MILEAGE WAS 98,000. *TR
Mar 12, 2014
UNKNOWN OR OTHER
3 complaints
DURING A MARCH 2016 ROAD TRIP TO ATLANTA, GA, FROM MICHIGAN, WHILE TRAVELING ABOUT 65 MPH ON I-75, TEMPERATURE GAUGE NEEDLE BEGAN TO CLIMB TOWARD THE RED ZONE ON THE INSTRUMENT DIAL. WITHIN MINUTES I PULLED OFF ONTO A HIGHWAY CONSTRUCTION SITE WHERE I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION SWITCH. OPENING THE HOOD, I BEGAN TO INVESTIGATE THE PROBLEM(S). COOL UPPER RADIATOR HOSE. COOL RADIATOR CAP. TURNED CAP OFF AND DISCOVERED NO COOLANT IN RADIATOR. NO APPARENT SOURCE OF LEAKING. ADDED ICE WATER FROM ICE CHEST TO RADIATOR HOPING TO LOCATE SOURCE OF LEAK. TURNED ENGINE ON AND LOCATED LEAK BENEATH PASSENGER SIDE OF VEHICLE: TWO SMALL HOLES IN CORRODED EXPOSED STEEL TUBING ROUTING COOLANT TO REAR HEATER ASSEMBLY IN REAR OF VAN. THE NEXT DAY DISCOVERED THAT CHRYSLER HAD CHANGED THE PART FROM STEEL TO ALUMINUM IN LATE 2000'S TO HELP PREVENT THE CORROSIVE ACTION OF ROAD SALT IN THE NORTHERN CLIMATES THAT HAD AFFECTED MANY SIMILAR VEHICLES DURING THE MID-2000'S. HOWEVER, DAIMLER CHRYSLER CHOSE NOT TO INSTITUTE A RECALL OF THE FAULTY DESIGNED PART FULLY EXPOSED BENEATH THE VEHICLE. THE COST OF REPLACING THE PART AT THE DEALERSHIP IN STONE MOUNTAIN, GA, WAS AROUND $650.00 USD, NOT A HUGE SUM, BUT OBVIOUSLY NOT COST-EFFICIENT FOR THE AUTOMAKER AND ITS SHAREHOLDERS. THIS PROBLEM COULD BE LIFE-THREATENING IF THE DRIVER AND PASSENGERS WERE STRANDED DURING THE WINTER MONTHS IN NORTHERN U.S. OR CANADA, WHEN LOSS OF ALL COOLANT OCCURRED. OPERATING VEHICLE WITH NO COOLANT COULD RESULT IN THE ENGINE SEIZING UP WHILE TRAVELING AT HIGHWAY SPEEDS, CAUSING INJURY TO DRIVER AND PASSENGERS AND POSSIBLY OTHER MOTORISTS. A DANGEROUS SITUATION THAT CHRYSLER HAS CORRECTED ON ITS LATER MODEL VEHICLES SINCE 2010 OR 2011.
Jul 14, 2016
GRAND CARAVAN SPORTS ARE EXTREMELY EASY TO BREAK INTO AND EVEN EASIER TO STEAL. A 13-YEAR-OLD WITH A STANDARD SIZED SCREWDRIVER IS ALL IT TAKES TO GAIN ACCESS AND DRIVE OFF WITH YOUR VEHICLE <1 MINUTE. ANY ACCOMPLICES ARE WELL-HIDDEN BY THE PRIVACY GLASS. THERE ARE NO "CARS OF CHOICES" FOR AUTO THIEVES, IT'S WHATEVER IS QUICK AND EASY. THIS ACCESSIBILITY ISSUE IS COMMON TO ALL DAIMLER-CHRYSLER VEHICLES, NOT JUST THE CARAVAN FLEET. D.C. VEHICLES ARE QUICKLY GAINING STATUS AS "EASY TO STEAL, QUICK TO STASH, NOT TO MENTION AN ABUNDANT POOL OF POSSIBILITIES"...EXPECT TO PAY NEARLY $3000.00 (LOW END) FOR SOMEONE ELSE'S JOY RIDE AND WAIT APPROXIMATELY THREE TO FOUR WEEKS WHILE REPAIRS ARE MADE. *JB
Feb 05, 2004
NO DEFECT/INSUFFICIENT INFO-SCC
Jan 23, 2003
VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
May 29, 2015
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE ENGINE REVVED WITHOUT WARNING. THE RPMS ROSE TO 4500, AND DROPPED BACK DOWN TO 2000. THE VEHICLE WAS SHUT OFF AND RESTARTED, BUT THE PROBLEM RECURRED IMMEDIATELY. THE VEHICLE WAS NOT SEEN BY A DEALER.
Nov 06, 2006
DT: PULLED INTO PARKING SPACE AT LOW SPEED WITH FOOT ON THE BRAKE AND EXPERIENCED UNCONTROLLED ACCELERATION. THE CAR JUMPED THE CONCRETE BARRIER AND HIT 2 POLES THAT WERE IN THE PARKING STALLS IN FRONT OF IT AND ONE ON THE RIGHT. TOWED TO A DODGE DEALER, AND IMMEDIATELY CONTACTED CHRYSLER, WHO SENT OUT AN INSPECTOR. CONSUMER ALONG WITH THE INSURANCE AGENCY AWAITED THE INSPECTOR'S REPORT WHICH INDICATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. NO REPAIRS WERE MADE EXCEPT THE REPAIRS FOR THE BODY DAMAGE. NO EXPLANATION AS TO WHY THIS INCIDENT OCCURRED. NO POLICE REPORT TAKEN DUE TO THE FACT THAT THE ONLY DAMAGE OCCURRED WAS ON THE VEHICLE.*AK *NM
Oct 18, 2005
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TESTED AND REPLACED THE BATTERY, BUT THE VEHICLE FAILED TO SUCCESSFULLY RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE MECHANIC STATED THAT THE PC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE HORN WOULD CONTINUOUSLY ACTIVATE. THE MECHANIC DISABLED THE HORN AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Nov 18, 2014
MY AIR BAG LIGHT CAME ON AND HORN STOPPED WORKING WAS TOLD BY DEALER IT WAS THE CLOCK SPRINGS BUT ITS NOT INCLUDED IN THE RECALL.
Sep 03, 2013
2003 DODGE GRAND CARAVAN ENGINE DIED WHILE DRIVING FOR NO APPARENT REASON CAUSING A MAJOR ACCIDENT AND INJURY TO MY WIFE. POWER STEERING AND BRAKES BECAME INOPERABLE AND AIRBAG DID NOT DEPLOY. *TR
Nov 02, 2010
ENGINE AND ENGINE COOLING
3 complaints
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 25 MPH. THE VEHICLE WOULD NOT RESTART UNTIL THE CONTACT ADDED A SMALL AMOUNT OF FUEL. THE VEHICLE SUCCESSFULLY RESTARTED AND WAS DRIVEN HOME WHERE THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SPEED CIRCUIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
Nov 02, 2011
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. DURING ACCELERATION, THE VEHICLE JUMPS. THE FAILURE SUBSIDES AFTER THE VEHICLE HAS BEEN DRIVEN FOR A PERIOD OF TIME. DURING THE SECOND OCCURRENCE, THE VEHICLE SHUT OFF DURING ACCELERATION. DURING THE THIRD FAILURE, THE VEHICLE SHUT OFF WHILE DRIVING IN REVERSE. THE CONTACT SHIFTED INTO PARK AND RESTARTED THE VEHICLE. THE JUMPING STILL OCCURRED UNTIL THE VEHICLE WARMED UP. THE FAILURE IS INTERMITTENT. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 77,863.
Jun 27, 2008
CONSUMER STATES SERPENTINE BELT MAKES ONGOING NOISE. DEALER HAD REPLACED A COUPLE OF TIMES THE SERPENTINE BELT; BUT, PROBLEM STILL RECURRING.*AK
Jul 07, 2003
SEATS
2 complaints
I PURCHASED A DODGE GRAND CARAVAN IN 2012, AND IT CAME WITH THE BUILT IN CAR SEAT. AFTER USING THIS CAR SEAT FOR MY YOUNGEST SON, WE CAME TO REALIZE THAT THE SEAT IS BROKEN. THE ONE PLACE THAT IT CLIPS TO WAS BROKEN. THIS WAS NOT SAFE FOR MY SON, AND NOW THE SEAT WILL NOT EVEN FOLD DOWN TO GET TO THE BACK. ALL DODGE COULD SAY TO ME WAS THEY WERE SORRY BUT BASICALLY WAS NOT THEIR PROBLEM. *TR
Feb 07, 2013
MY WIFE AND 3 CHILDREN, IN A 2003 DODGE GRAND CARAVAN WERE HIT IN THE REAR WHILE STOPPED AT A RED LIGHT. THE DRIVER SEAT BROKE, AND COLLAPSED TO THE FULL RECLINE POSITION DURING THE WRECK. THIS HAS CAUSED MY WIFE TO HAVE BACK, NECK, HEAD, AND A LEFT KNEE INJURY. I TOLD DODGE ABOUT THIS SEAT, SO THEY SENT AN INVESTIGATOR OUT, THEN WROTE ME BACK SAYING THE SEAT WAS NOT BROKE BUT BENT, AND THAT I HAD NO CLAIM. WHEN I WENT TO PICK THE CAR UP FROM THE BODY SHOP, THE OWNER SHOWED ME THE SEAT, PULLED THE COVER DOWN TO SEE THAT THE METAL TUBE WAS SPLIT IN TWO. I TOOK THE SEAT TO THE LOCAL DODGE DEALERSHIP, AND THEY TOO AGREED THE SEAT BROKE. NOW, I HAVE THE SEAT AND PICTURES. THE ONLY WAY TO ACTUALLY SEE THE SEAT BACK IS BROKEN, IS TO PULL THE CLOTH MATERIAL AWAY TO SEE IT. THE BODY SHOP OWNER SAID THE DODGE INVESTIGATOR NEVER LOOKED INSIDE THE SEAT. ALTHOUGH, I COULD TELL IT WAS BROKEN WHEN I ARRIVED AT THE ACCIDENT, BY THE WAY THE SEAT BACK WAS KIND OF TWISTED, AND TWEAKED OVER TO ONE SIDE. THERE HAVE BEEN LAWSUITS IN THE PAST ON CHRYSLER/DODGE BECAUSE THESE SEAT HAVE KILLED BABIES IN A BABY CARRIER BEHIND THE DRIVER SEAT BECAUSE OF THESE SEAT RECLINING BACK, AND YET DODGE IS IN DENIAL. *JB
Mar 07, 2006
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
WHILE DRIVING, THE LEFT HEADLAMP STOPPED WORKING. IT STARTED WORKING AGAIN A FEW MINUTES LATER, AND HAS CONTINUED TO TURN ON AND OFF FOR NO APPARENT REASON. HIGH BEAMS WORK OK. THE SAME PROBLEM OCCURRED WITH TWO DIFFERENT BULBS. WHEN THE IGNITION IS OFF, I CAN TURN ON THE HEADLIGHTS, BUT THE LEFT LIGHT HAS A SLIGHT DELAY TURNING ON. WHEN I TURN THE IGNITION ON, THE LEFT HEADLIGHT GOES OUT. I CANNOT FIND ANY RELAYS OR FUSES FOR THE HEADLIGHTS. TWO MECHANICS HAVE LOOKED AT THE PROBLEM, AND HAVE NOT BEEN ABLE TO FIX IT. THIS SEEMS TO BE A COMMON PROBLEM ON THE WEB, BUT I CAN'T FIND ANY SOLUTIONS. *TR
Jan 28, 2012
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLES EXTERIOR LIGHTING SYSTEM FAILED WHICH ALSO DECREASED THE VISIBILITY. WHILE DRIVING 65 MPH AT NIGHT, THE WINDSHIELD WIPERS CAME ON, WHEN THE CONTACT TRIED TO TURN ON THE LOW BEAMS. THE WEATHER WAS NOT A FACTOR. THE CONTACT STATED THAT WHEN THE RIGHT TURN SIGNAL WAS ACTIVATED THE LEFT TURN SIGNAL CAME ON INSTEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REPLACED THE ELECTRICAL UNIT HIMSELF, AND FOUND THAT THERE WAS OIL IN THE ELECTRICAL UNIT. THE CONTACT RETAINED THE ELECTRICAL UNIT FOR EXAMINATION. THE CONTACT ALSO STATED THAT THE VEHICLE FUNCTIONED PROPERLY AFTER THE ELECTRICAL UNIT WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. THE CURRENT MILEAGE WAS APPROXIMATELY 119,000.
Mar 04, 2010
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
2 complaints
2003 DODGE GRAND CARAVAN FRONT BRAKE ROTORS HAVE BEEN REPLACED TWICE. I REPLACED THE OEM SET WITH A NEW AFTERMARKET SET. I ALSO REPLACED THE AFTERMARKET SET WITH ANOTHER SET OF AFTERMARKET ROTORS. *TR
Apr 20, 2010
I'VE HAD THREE BRAKE LINE FAILURES IN 2 YEARS (THE FIRST INCIDENT WAS ON 3/31/2006; THIS WAS THE BRAKE LINE THAT WAS ORIGINALLY ON THE VEHICLE WHEN I PURCHASED THE CAR, THE SECOND WAS ON 11/22/2006; THIS WAS A REPLACEMENT PART WHICH I ORDERED FROM THE DEALERSHIP). THE BRAKE LINE ASSEMBLY ON THE LEFT REAR WHEEL BREAKS AND LEAKS FLUID WHICH CAUSES THE BRAKES TO FAIL WHEN PRESSURE IS APPLIED TO THE BRAKE PEDAL. I HAVE HAD THE BRAKE ASSEMBLY REPLACED WITH A NEW ONE AT EACH OCCURRENCE. NOW, I HAVE HAD ANOTHER BRAKE ASSEMBLY FAILURE. IT WILL TAKE 5 BUSINESS DAYS FOR THE NEW ONE TO ARRIVE. I WILL KEEP THE OLD ONE WHEN THE CAR IS REPAIRED. *TR
Nov 09, 2008
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
2 complaints
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE HORN AND VEHICLE SPEED CONTROL STOPPED WORKING. THE DEALER STATED THAT THE CLOCKSPRING WAS THE CAUSE OF THE FAILURE. THE REPAIR WOULD COST $300. THE FAILURE MILEAGE WAS 92,000.
Dec 29, 2008
THE AIRBAG LIGHT REMAINS ON CONTINUOUS, THE HORN IS NOT WORKING, THE CRUISE CONTROL ISN'T WORKING, AND DRIVERS SIDE POWER WINDOW MAKES A SQUEALING NOISE. I CALLED AN AUTOMOBILE REPAIR SERVICE AND WAS TOLD THAT IT WAS THE CLOCK SPRING ON THE STEERING WHEEL. I CALLED A DODGE DEALER AND WAS TOLD THAT THERE WAS NO RECALL ON THE PART. *AK
Jul 08, 2003
STEERING,EQUIPMENT
2 complaints
THE RACK AND PINION STEERING IS LEAKING ON MY 2003 DODGE GRAND CARAVAN. THIS ISSUE COULD CAUSE THE SEALS TO BLOW OUT AND LOSE POWER STEERING CAUSING AN ACCIDENT. THIS WILL BE THE SECOND RACK I HAVE HAD TO REPLACE ONE AT 58,000 AND NOW AT 91,000. *TR
Mar 13, 2008
THE POWER STEERING HOSE FAILED. THE POWER STEERING LEAKED AND REPLACED UNDER RECALL 037. *BF THE VEHICLE BEGAN SMOKING AND HAD NO POWER STEERING. THE POWER STEERING HOSE BLEW OFF THE RACK CLAMP WAS NOT INSTALLED PROPERLY. SHORTLY THEREAFTER, THE GARAGE WAS SMOKE-FILLED AND A POOL OF FLUID WAS ON THE FLOOR. THE REMOTE WAS INOPERATIVE. *SC
Nov 22, 2004
WHEELS
2 complaints
CROME RIMS ON 2003 GRAND CARAVAN RUSTED ON INSIDE OF RIM AND TIRES WILL NOT HOLD AIR. WAS TOLD THAT DODGE RIMS WERE KNOWN TO RUST ON THE INSIDE AND AROUND THE BEAD, AND HAVE TO BUY FOUR NEW ONES OR KEEP PUTTING AIR IN TIRES EVERY DAY. I WORRY IT WILL FAIL WHILE DRIVING WITH WIFE AND KIDS. REPAIR DEALER GRINDED RIM , BUT STILL LEAKING. *AK
Jun 14, 2007
DT*: THE CONTACT STATED THE TIRES LEAKED AIR AND NEEDED TO BE FILLED EVERY DAY. THE DEALERSHIP REPLACED THE VALVE STEM, BUT THE PROBLEM PERSISTED. THE ALLOY WHEELS WERE PITTING WHICH CAUSED THE AIR TO LEAK.
Aug 03, 2006
SUSPENSION
2 complaints
BALL JOINTS HAVE FAILED SEVERAL TIMES. SHOULD BE A RECALL AS THE FAILURE OF THE JOINTS PREVENTS A VEHICLE FROM PASSING INSPECTION AS IT IS AN IMPORTANT SAFETY ISSUE. *NM
Nov 09, 2006
WHILE DRIVING AT ANY SPEED THE CONSUMER HEARD A RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE SWAY BAR LINK BROKE. *AK THE CONSUMER BELIEVES THIS IS A PREMATURE FAILURE AND THAT THE PART SHOULD BE RECALLED. *NM
Aug 20, 2004
CHILD SEAT
2 complaints
DT*: THE CONTACT STATED WHILE MAKING A TURN TRAVELING 25 MPH, THE CHILD SAFETY SEAT UNLATCHED FROM THE BASE AND FLIPPED OVER. NOW THE SEAT MUST BE PUSHED IN MULTIPLE TIMES TO ENSURE IT IS LATCHED TO THE BASE. THIS IS A COSCO 22-630 MRC MANUFACTURED JULY 26, 2005.
Jul 31, 2006
EVENFLO TRIUMPH MODEL # 359128P1, DOM 10/21/2003. THE CHILD WAS CHOKING OFF THE MATERIAL FROM BOTH SIDES OF ARM REST. CHILD WAS ABLE TO PULL UNDERNEATH THE CAR SEAT AND PLACE THE MATERIAL INSIDE OF HIS MOUTH. *AK
Oct 06, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
DT: WHILE THE VEHICLE WAS IN DRIVE AND THE CONSUMER HAD FOOT ON THE BRAKE PEDAL THE VEHICLE WENT FORWARD. THE CONSUMER STOPPED AT A STOP LIGHT ON SEPTEMBER 14, 2005 AND IT VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONSUMER HAS BEEN HAVING PROBLEMS WITH THE TRANSMISSION SLIPPING. THE VEHICLE IS CURRENTLY AT A DEALERSHIP. NO POLICE REPORT WAS TAKEN. THERE WAS ONLY DAMAGE TO THE CONSUMER'S VEHICLE. *AK
Sep 14, 2005
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE ENGINE. AT 200 MILES DEALER REPLACED BRAKES AND DIFFERENTIAL. AT 900 MILES DEALER REPLACED THE AUTOMATIC TRANSMISSION. *AK
Nov 19, 2003
SEAT BELTS,CHILD SEAT
2 complaints
DT: THERE IS AN INTEGRATED CHILD SEAT MADE INTO THE VEHICLE. IF THE SEAT IS NOT CLICKED IN PROPERLY IT WILL ALLOW THE ENTIRE SEAT TO TILT FORWARD. CONSUMER'S CHILD WAS INJURED WHILE THEY WERE DRIVING AT 15 KM. HOSPITAL REPORTS WERE AVAILABLE. THE CONSUMER FELT THAT THERE SHOULD BE SOME TYPE OF RESTRAINT TO KEEP THE SEAT FROM MOVING FORWARD OR IF THERE COULD BE SOME TYPE OF WARNING SYSTEM ON THE DASH FOR EXAMPLE A CHECK CHILD SEAT LIGHT. SHE CONTACTED THE MANUFACTURER, AND THEY TOLD HER THAT THEY WERE INDUSTRY STANDARDS. THE CONSUMER WAS LOCATED IN ONTARIO, CANDA. THE CHILD SEAT IS A DODGE.
Aug 18, 2005
I HAVE A 2003 DODGE GRAND CARAVAN SE WITH THE MIDDLE CHILD BENCH SEATS. MY 4 YEAR OLD SON PUT HIS JUICE CUP DOWN BETWEEN HIM AND THE INFANT SEAT BUCKLED NEXT TO HIM. THE JUICE CUP HIT THE SEAT BELT RELEASE FOR THE INFANT SEAT AND RELEASED IT. THIS IS VERY DISTURBING THAT THIS CAN HAPPEN. IF I HADN'T HEARD THE CLICK OF THE RELEASE , I WOULD NOT HAVE KNOWN MY 4 MONTH OLD DAUGHTER WAS UNPROTECTED. *NLM
May 14, 2003
STEERING,ELECTRICAL SYSTEM
1 complaint
THERE ARE TWO PROBLEMS THAT ARE VERY SERIOUS. FIRST, IN 2017 AS I WAS EXITING THE INTERSTATE, I DROVE THROUGH A PUDDLE. AS I ATTEMPTED TO TURN LEFT ONTO THE ROAD, MY STEERING WHEEL LOCKED AND IT WAS ONLY WITH EXTREME FORCE AND SLAMMING ON THE BRAKES THAT I KEPT FROM RUNNING THROUGH THE GUARDRAIL, AND DROPPING DOWN TO THE INTERSTATE BELOW. I WAS UNABLE TO MAKE THE TURN AND STOPPED ON THE OVERPASS UNTIL MY STEERING WHEEL UNLOCKED. YES, MY ENGINEER HUSBAND KEEPS UP WITH ALL OF OUR REGULAR MAINTENANCE, INCLUDING THE BELTS. NEXT, WITH AN UNUSUALLY HEAVY RAIN THIS PAST WEEK, MY BATTERY LIGHT CAME ON. AFTER PARKING FOR AN HOUR, MY STEERING WHEEL WOULD NOT TURN WHEN I ATTEMPTED GO AGAIN. I RESTARTED THE CAR FIVE TIMES BEFORE THE STEERING UNLOCKED. ALL WEEK, DURING THAT HEAVY RAIN, THE STEERING LOCKED REGULARLY. THESE PROBLEMS ARE ALL OVER THE WEB. WOMEN AND CHILDREN EVERYWHERE ARE IN DANGER OF DYING FROM SOMETHING THAT SHOULD HAVE BEEN RECALLED YEARS AGO. WHY IS THERE NO RECALL FOR THIS PROBLEM? IF YOU ARE REFUSING TO DO ANYTHING ABOUT THIS, THEN YOU ARE ELIGIBLE FOR BEING SUED ALONG WITH CHRYSLER, FOR ALLOWING THIS TO CONTINUE UNCORRECTED.
Nov 18, 2018
VISIBILITY,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING WHILE THE COVER WAS CLOSED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385) WAS CALLED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 08, 2017
STRUCTURE,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING FROM THE GAS STATION AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON HIGHWAY 52 IN FLORIDA WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HELD THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Aug 09, 2017
POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TRANSMISSION
May 02, 2016
STRUCTURE,ENGINE
1 complaint
I WAS DRIVING DOWN THE ROAD SLEES LIMIT WAS 45 I WAS DOING 50 MD A DEER CAME OUT IN FRONT OF ME AND I HIT IT HEAD ON THW WHOLE FRONT ENDS OF MY CAR IS AT MY WINDSHIELD. IT WAS A VERY HARD IMPACT THAT BROUGHT ME TO A COMPLETE STOP M Y AIR BAGS DIS NOT DEPLOY AS THEY SHOULD HAVE WITH A IMPACT LIKE THAT
Aug 21, 2015
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT SHIFTED INTO NEUTRAL AND MANEUVERED INTO THE EMERGENCY LANE, WHERE THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTICED FLAMES EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT AND PASSENGERS EXITED THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BURNS AND ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE WAS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER: 02V274000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Aug 14, 2015
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
UPON REFUELING THE VEHICLE, VEHICLE STALLS FOR A FEW SECONDS UPON FIRST ACCELERATION. THIS HAS HAPPENED SEVERAL TIMES (ABOUT 1 OUT OF EVERY 4 REFUELS). SEVERAL TIMES, THE VEHICLE HAS STALLED WHILE PULLING INTO TRAFFIC. UPON DOING RESEARCH, WE HAVE LEARNED OF MANY COMPLAINTS ALREADY VOICED ABOUT A FAULTY VALVE. FOR REFERENCE: HTTP://WWW.AUTOBLOG.COM/2014/09/10/DODGE-GRAND-CARAVAN-CHRYSLER-TOWN-AND-COUNTRY-STALLING-NHTSA/ HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM HTTP://RICKSFREEAUTOREPAIRADVICE.COM/ENGINE-STALLS-AFTER-FILLING-TANK-CHRYSLER-MINIVAN/. *TR
Mar 14, 2015
AIR BAGS,SEAT BELTS
1 complaint
I PURCHASED MY DODGE GRAND CARAVAN SPORT 2003 BRAND NEW OFF THE LOT IN NOV. 2002. I KEPT IT IN MINT CONDITION WITH ALL MAINTENANCE LOGS FILLED OUT. AT THE TIME OF INCIDENT THERE WERE ONLY 95,000 MILES ON THE VAN. IT HAD NEVER BEEN IN A WRECK BEFORE. ON JAN 18 2015 WHILE DRIVING IN THE MOUNTAINS I HIT BLACK ICE AND LOST CONTROL OF THE VEHICLE. IT FLIPPED FRONT TO BACK, DID A 180 MID AIR, LANDED ON WHEELS THEN ROLLED AT LEAST ONCE TO THE LEFT, LANDING ON THE WHEELS AGAIN. THE AIRBAGS NEVER DEPLOYED. MY PASSENGER AND I BOTH HAD OUR SEATBELTS ON HOWEVER I STILL LIFTED UP AND HIT MY HEAD ON THE ROOF AND THE WINDSHIELD. WE ARE STILL ASSESSING OUR INJURIES. I AM EXTREMELY CONCERNED AS TO HOW I LIFTED OUT OF MY SEAT, BASICALLY THE SEATBELT DID NOT TIGHTEN TO ME. ALSO WHY DIDN'T THE AIRBAGS DEPLOY? HAS THERE BEEN A RECALL CONCERNING THE AIRBAGS OR SEAT BELTS OR OTHER THAT I WAS NEVER INFORMED OF? *TR
Jan 21, 2015
ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER
1 complaint
DRIVING TO MEET MY HUSBAND. I WAS ON A HIGHWAY I GOT UP TO 60 MPH. MY VAN STARTED LOSING THE INSTRUMENT PANEL. AT FIRST ONLY A LITTLE BUMP (DING) THEN AS I CONTINUE DRIVING I LOST THE WHOLE INSTRUMENT PANEL INTERMITTENTLY AND THE WIND SHIELD WIPERS CAME ON AND SPRAYED WIPER FLUID AND ALL LIGHTS WOULD NOT WORK. WHEN I GOT THE PANEL BACK IT WOULD LEAVE THE AIR BAG LIGHT ON. IT HAD NO EFFECT ON THE REST OF THE ENGINE. I HAD SOMETHING SIMILAR HAPPEN BEFORE AND IT WAS A DEAD BATTERY. I WENT AND HAD BOTH BATTERY AND ALTERNATOR TESTED THEY ARE FINE. IT HAS NOT HAPPENED AGAIN BUT IT HAD HAPPENED AT LEAST EVERY 2 WEEKS FOR 6 MONTHS WITH NO ANSWERS. THIS IS THE FIRST TIME IT COMPLETELY LOST THE INSTRUMENT PANEL BUT NOT THE FIRST TIME IT WOULD LOSE 5 MPH OR SO ON THE INSTRUMENT PANEL AND NOTHING TO THE ENGINE. I AM GOING CRAZY THINKING MY CAR IS POSSESSED! WENT TO A NON DEALERSHIP REPAIR SHOP AND WAS TOLD THAT SINCE IT WAS NOT DOING IT RIGHT NOW THEY CAN'T TELL ANYTHING. *TR
Sep 15, 2014
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I HAVE HAD SO MANY MAJOR PROBLEMS WITH MY 2003 DODGE GRAND CARAVAN! I BOUGHT IT USED IN 2008 W/ 68K MILES. AT THAT TIME THE TRANSMISSION HAD ALREADY BEEN REPLACED. I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM ($2000), AUTO WINDOW REGULATOR, AC BLOWER, TIRES, ALTERNATOR BELT, WATER PUMP, ETC.THE ENGINE LIGHT HAS BEEN ON FOR SOME TIME NOW AND MECHANIC SAYS MISFIRING SPARK PLUGS. WHEN SERVICED FOR PROBLEM(@ 170K MILES) DISCOVERED ORIGINAL FACTORY SP STILL IN. HORRIBLE CORROSION/BUILD UP, HAD 2 FUEL SYSTEM FLUSHES. LIGHT ON AGAIN. NEWEST & MOST DANGEROUS PROBLEMS,ON MULTIPLE OCCASIONS NOW, VAN HAS COMPLETELY TURNED OFF WHILE DRIVING, IDLING, AND PARKED. IT HAPPENS RANDOMLY AND UNEXPECTEDLY. MORE FREQUENTLY WHILE AT LOWER SPEEDS OR PARKED BUT ONCE WHILE I WAS ACTUALLY DRIVING. WHEN IT CUTS OFF THE OIL LIGHT REMAINS ILLUMINATED. THE CAR TURNS RIGHT BACK ON. 5 TIMES WHILE DRIVING 25-50MPH HAS GONE INTO CRUISE CONTROL BY ITSELF, AND I LOOSE CONTROL UNTIL IT DECIDES TO GIVE IT BACK! TODAY, FOR THE FIRST TIME, AFTER PARKING AND TURNING CAR OFF MYSELF, IT WOULD NOT RESTART. IGNITION NOT RESPONDING, NO NOISE, NOTHING. TRIED TO JUMP IT AND NOTHING, NOTICES THAT LIGHTS AND OTHER ELECTRICAL COMPONENTS NOT EFFECTED. FORTUNATELY AN OBSERVER ALSO HAPPENED TO BE A MECHANIC, HE TOOK OUT THE STARTER FUSE AND STUCK SOME WIRES IN THE SOCKET AND HAD ME TURN THE KEY, IT STARTED!!! HE SAID THAT IT SEEMS THERE IS AN IGNITION COMMUNICATION PROBLEM, A.K.A. COMPUTER PROBLEM. I HAVE 4 KIDS THAT ARE ALWAYS WITH ME AND THIS IS OUR ONLY VEHICLE. IF THE VEHICLE IS DEPENDENT ON THE COMPUTER TO FUNCTION, THEN I HAVE ZERO ROOM FOR COMMUNICATION PROBLEMS. I HAVE REVIEWED ALL OF THE COMPLAINTS FOR THIS MAKE/MODEL/YEAR, THERE ARE MULTIPLE COMPLAINTS THAT ARE SIMILAR IF NOT IDENTICAL TO MINE. I WONDER HOW MANY COMPLAINTS HAVE TO BE FILED BEFORE ACTION IS TAKEN? DOES SOMEONE HAVE TO DIE FIRST? *TR
Sep 11, 2012
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND ATTEMPTING TO AVOID A CRASH WITH ANOTHER VEHICLE, THE CONTACT CRASHED INTO A CONCRETE WALL. THE CONTACT HAD APPLIED THE BRAKES BUT STATED THAT THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER ADVISED THAT THEY NEEDED TO REPLACE THE REAR WHEEL CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 100,000 AND THE CURRENT MILEAGE WAS 106,071.
Jul 26, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
TUBES CARRYING COOLANT TO THE REAR HEATER RUSTED THROUGH, CAUSING COOLANT TO LEAK OUT OF THE SYSTEM. REPAIR WAS NOT COVERED BY EXTENDED WARRANTY. HAVE SPOKEN WITH OTHER CARAVAN OWNERS THAT HAVE HAD THE SAME FAILURE. SOME WERE COVERED UNDER WARRANTY. HAVE READ ON NUMEROUS FORUMS 1) ABOUT THIS SAME FAILURE ON MULTIPLE MODEL YEARS (1999 - 2005) 2) HOW THE BRACKET MATERIAL IS DIFFERENT THAN THE TUBE, THEREBY CAUSING GALVANIC CORROSION 3) HOW CHRYSLER HAS SINCE CHANGED THE MATERIAL OF THE TUBES TO REDUCE THE POSSIBILITY OF GALVANIC CORROSION. THE REPAIR (TUBE REPLACEMENT) IS RELATIVELY EXPENSIVE, BUT POTENTIALLY MORE SO IF THERE IS COMPLETE DRAINAGE OF COOLANT, CAUSING ENGINE/TRANSMISSION FAILURE. *KB
Dec 30, 2011
VISIBILITY,STRUCTURE
1 complaint
2003 DODGE GRAND CARAVAN ES: FEBRUARY 2010. DURING A RECENT SNOWSTORM, AFTER USING THE REAR DEFROSTER AND FRONT WINDSHIELD DEFROSTER AND SITTING IN THE VAN FOR ABOUT 1/2 AN HOUR TO DE-ICE THE WINDOWS AND WARM UP THE VEHICLE, I PRESSED THE REAR WINDOW WIPER BUTTON. THE REAR WIPER STARTED ITS NORMAL MOTION AND THEN STOPS ABRUPTLY AS IT BROKE THROUGH THE REAR WINDOW WHICH SHATTERED INTO MANY SMALL EGGSHELL LIKE PIECES. THERE WAS GLASS ALMOST ALL THE WAY UP TO THE DRIVER'S FRONT SEAT. HALF THE REAR WINDOW WAS COMPLETELY SHATTERED AND GONE WHILE THE REMAINDER OF THE REAR WINDOW GLASS WAS STILL ATTACHED BUT SHATTERED INTO MANY SMALL CRACKED EGGSHELL LIKE PIECES. IT WAS FORTUNATE THIS HAPPENED WITH THE VEHICLE PARKED. *TR
Mar 03, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WIFE WENT TO START CAR IN MORNING. LOUD EXPLOSION FOLLOWED BY SMOKE FROM ENGINE COMPARTMENT. SHE LEFT VEHICLE. SHE SMELLED BURNT PLASTIC SMELL. I CHECKED LATER AND SAW EXPLODED INTAKE MANIFOLD AND HOSE ON TOP OF ENGINE. OBVIOUS EXPLOSION IN ENGINE INTAKE AREA WITH ENOUGH FORCE TO BLOW MANIFOLD INTO PIECES. CAR IS AT DEALER. THEY ARE WAITING FOR NEW INTAKE MANIFOLD TO REPAIR VEHICLE. UNCONCERNED ABOUT POTENTIAL HARM TO DRIVER/PASSENGERS OF VEHICLE. THIS HAS POTENTIAL FOR FIRE IN ENGINE COMPARTMENT AND VEHICLE AND COULD BE VERY DANGEROUS SITUATION. *TR
Mar 27, 2009
EXTERIOR LIGHTING,INTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
ALL OF MY VEHICLE LIGHTS CONTINUOUSLY FLICKER. A VERY NOTICEABLE CHANGE IN THE INTENSITY OF THE HEADLIGHTS, MARKER LIGHTS, TAIL LIGHTS, INTERIOR LIGHTS AND INSTRUMENT LIGHTS OCCURS WHENEVER THE ENGINE IS RUNNING.*AK
Mar 20, 2007
STEERING,POWER TRAIN,TIRES
1 complaint
TL *- THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN SPORT. THE CONTACT'S VEHICLE VIBRATED, BUT DID NOT STALL WHEN MAKING A LEFT OR RIGHT TURNS. THIS INCIDENT OCCURRED SINCE JUNE 2006. THE MECHANIC REPLACED THE POWER STEERING PUMP AND SERVICED THE TRANSMISSION. WHILE SERVICING THE TRANSMISSION THE MECHANIC OBSERVED THAT THE OIL PAN AND DIP STICK HAD GREY DEBRIS IN IT, AND THE MAGNET WAS NOT IN THE RIGHT LOCATION. THE CONTACT STATED THAT THE POWER STEERING RETURNS COOLER SHOULD BE REPLACED. THE CONTACT ALSO OBSERVED A BURNING SMELL UNDER THE HOOD ,AND WAS CONCERNED ABOUT AN UNDER HOOD FIRE. THE DEALER DID NOT CONFIRM IF THERE COULD BE A FAILURE IF SHE DIDN'T REPLACE THE POWER STEERING RETURN COOLER. HOWEVER, HE ADVISED HER THAT THE NEW PART WILL ELIMINATE THE VIBRATION IN THE STEERING WHEEL. EACH VISIT TO THE DEALER/REPAIR SHOP THE CONTACT EXPERIENCED A NEW FAILURE INCLUDING THE ORIGINAL CONCERN. THE DEALER STATED THE CONTACT SHOULD ALSO REPLACE THE POWER STEERING RETURN COOLER. . THE CONTACT ALSO REPLACED THE RIGHT FRONT TIRES ON TWO OCCASIONS SINCE 2004 DUE TO UNEVEN WEAR. THEY MECHANIC STATED THAT A CARRIAGE BOLT WILL CORRECT THE TIRE FAILURE. *AK
Jan 26, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
POWER CABLE FOR RADIATOR FAN WAS RUBBING AGAINST AC TUBING. CABLE WORE THROUGH CAUSING A SHORT CIRCUIT, FAILURE OF RADIATOR COOLING FAN RESULTING IN OVERHEATING OF ENGINE. WIRE CABLE BUNDLE WILL HAVE TO BE REPLACED AND REROUTED TO PREVENT FUTURE VIBRATION EROSION OF CABLE BUNDLE.*JB
Dec 11, 2006
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
MY PASSENGER AND DRIVER POWER WINDOWS STOP WORKING, SOMETIMES FOR LONG PERIODS OF TIME. IN ADDITION, THE IGNITION KEY WILL NOT TURN FROM IT'S LOCKED POSITION (STEERING WHEEL IS "NOT" LOCKED) *JB
Nov 26, 2006
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
BOUGHT VAN USED ABOUT A YR AGO - IS A 2003 DODGE GRAND CARAVAN- ISSUES SINCE PURCHASE NOT SATIFYINGLY DEALT WITH ARE ( BETWEEN END DEC 05 TO MID NOV 06- NOTICED BRAKES NOISES SINCE BOUGHT IT - SEVERAL CALLS AND A CHECK THEY SAID THERE WAS DUST MAKING THE NOISE - LESS THAN 9 MO LATER NEEDED TO REPLACE THE PADS AND ROTARS - THEY MADE EXCUSES THEY WEAR OUT - HAD THEY INFORMED ME THEY WERE WEARING OUT WHEN THEY FOUND DUST ID HAVE HAD THEM IN LONG BEFORE NEEDING ROTARS FIXED - SINCE NEW BRAKES AND ROTARS IN OCTOBER HEAR SAME NOISE AND THEY DISMISS IT. ALSO - HAVE TROUBLE WITH LIGHTS AND HEAT AND ELECTRICAL COMPONENTS DIMMING AND SEEMING TO DIE OUT WHEN DECELERATING A LOT SINCE I BOUGHT IT - HAD IT IN AD CALLED SEVERAL TIMES - THEY SAY THEY CANT SEE ANYTHING WRONG ADN THAT DODGE WAS MADE TO DO THAT ? . NOT HAPPY WITH MY PURCHASE AND FEEL I AM OUT NEAR 20,000 - ALSO ABS LIGHT CAME ON SHORTLY AFTER BRAKES REPAIRED THIS MONTH- COVERED ITEM BUT LESS THAN DEDUCTIBLE SO STUCK WITH NEAR 85 DOLLAR BILL - THEY SAID AGAIN THIS JUST HAPPENS - SEEMS THAT IS STANDARD ANSWER TO TROUBLE IT JUST HAPPENS - I DONT FEEL THE BRAKES JUST HAPPENED AND I AM SURE THE LIGHT TROUBLE COULD BE A HAZARD IF IT STALLED COMPLETELY ON A BUSY ROAD. DODGE SHOULD LOOK CLOSER AT THIER VEHICLES. AM ALSO GONNA CHECK OUT VEHICLE FOR THE OTHER TROUBLE STATED HERE IN REGARDS TO SEATBELTS AND CRACKS - HAVE CHILDREN AND THAT IS MAJOR SAFETY ISSUE - IF IT HAPPENS AND ANYONE IS HURT YOU CAN BET ILL BE RUNNING TO A LAWYER - SAME WITH THE DOWN IDLE WITH BRRAKEING AND ABS GOING OUT - JUST PRAYING FOR NO INJURIES - NOTE THAT PRINTOUT I RECIEVED TODAY HAS OLD OWNERS STUFF ON IT AND NOTICED THAT THE NOISE FROM TIRES AND FRONT IS NOT A NEW PROBLEM THAY HAD IT IN SEVERAL TIMES ALSO FOR IT. OH - AND GUESS WHAT THEY CHARGE FOR A 2 INCH TRAILER HITCH BALL - 89.00!!! HAD I KNOWN THAT ID HAVE GONE TO WALMART AND PAID WAYYYY LESS. ALL FOR THE CASHOLA AN NOT THE GOOD OF TH CUSTOMER I SUPPOSE HUH? *NM
Oct 27, 2006
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED THE VEHICLE STALLED FOUR TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO WAS UNABLE TO DUPLICATE THE PROBLEM. FINALLY THE DEALERSHIP DETERMINED THE BLACK BOX NEEDED TO BE REPLACED. WHILE DRIVING THE VEHICLE 25 MPH, THERE WAS A VERY LOUD NOISE. THE VEHICLE WOULD NOT GO INTO GEAR. THE VEHICLE BEGAN TO ROLL WHEN PLACED IN PARK. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE WHICH WAS LATER TOWED TO A DEALERSHIP FOR INSPECTION.
Aug 14, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
OWN A 2003 DODGE GRAND CARAVAN SPORT . CAR WAS TOWED TO DODGE DEALER ON FRIDAY JULY 20,2006 , DUE TO ROUGH ENGINE IDLING. WAS TOLD THAT IT WAS A PCM , WOULD TAKE UNTIL THE FOLLOWING WEDNESDAY TO HAVE TO PART SHIPPED IN ( I LIVE IN THE CHICAGO AREA ). ON THURSDAY DODGE CALLED TO SAY THAT THE ROCKER ARM IN THE # 5 PISTON NEEDED TO BE REPLACED, THIS WOULD TAKE ADDITIONAL TIME. THE ROCKER ARM WAS REPLACED AND AGAIN DODGE CALLED TO ADVISE ME THAT NOW THERE WAS A SHORT IN THE ELECTRICAL HARNESS AND THEY WOULD NEED TO TRACE TO LOCATE THE SHORT. CAR WAS FINALLY RETURNED TO ME ON AUGUST 9,2006 . MY WIFE USED IT TO GO TO THE STORE , SHE CALLED ME AND SAID THE CAR HAD DIED WHILE STOPPING AT A RED LIGHT .THIS WAS JUST 4 HOURS AFTER PICKING THE CAR UP FROM THE DEALER. CAR WAS AGAIN TOWED TO DODGE DEALER. TOTAL TIME DODGE HAS HAD MY CAR IS NOW 21 DAYS AND COUNTING . I'VE HAD TO RENT 3 DIFFERENT CARS DURING THIS TIME ALL ON MY OWN EXPENSE . *JB
Aug 10, 2006
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
MY 2003 NEW DODGE CARAVAN HAD THE TRANSMISSION REPLACED X3, AIR CONDITIONER REPLACED X1 THEN REPAIRED AGAIN X 2, REPLACED STARTER, WHEEL BEARING, TIE ROD & CONTINUES TO HAVE PROBLEMS. THESE MAJOR PROBLEMS STARTED WHEN THE CAR HAD ONLY 30, 000 MILES AND IS ONLY AT 60, 000 MILES. THE DEALER NOR CHRYSLER CORPORATION WILL REPLACE OR REFUND THIS CAR STATED IT DOES NOT FALL UNDER LEMON LAW. MULTIPLE TIME LOST FROM TAKING IN THIS CAR TO BE FIXED ALONG WITH EXTRA MONEY SPENT TO GET RENTALS WHILE THIS CAR WAS IN THE SHOP. *JB
Jul 17, 2006
STEERING,TIRES
1 complaint
DT: THE CONTACE OWNS A 2003 DODGE GRAND CARAVAN SPORT. THE THERE ARE APPROXIMATELY 20,000 MILES ON THE TIRES. THE SERVICE DEALER STATES THAT ONE OF THE TIRES HAS LESS THAN TREAD, THE OTHER THREE HAVE APPROXIMATELY TREAD. THE TIRES ARE UNSAFE IN THE SNOW AND RAIN. VIBRATION IN THE VEHICLE WHILE IN REVERSE OR WHEN SLOWLING. HE HAS NOTICED THE SOUNDS BECAUSE OF THE VIBRATION. THE DEALER SUGGESTED THE CONSUMER MAY HAVE TOWED SOMETHING TO CAUSE THE TIRES TO WEAR, BUT THE CONTACT SAID THE VEHICLE WAS ONLY USED UNDER NORMAL CIRCUMSTANCES. THE CONTACT FELT IT MAY BE FROM THE FRONT END BEING OUT OF ALIGNMENT FROM THE MANUFACTURER. THE CONTACT STATED RACK AND PINION STEERING WASA REPLACED. THE DEALER WILL EXTEND THE WARRANTY ON THE TIRES, BUT WILL NOT REPLACE THE TIRES. *AK
Aug 24, 2005
STEERING,SUSPENSION,POWER TRAIN
1 complaint
DT: BEGINNING LAST YEAR OWNER WAS HAVING REPEATED PROBLEMS WITH VEHICLE. ABOUT TWO WEEKS AGO, THERE WAS A NOISE COMING FROM FRONT END, TWO OR THREE PEOPLE LOOKED AT IT AND COULDN'T FIND A PROBLEM. THEN ANOTHER DEALERSHIP FOUND THE PROBLEM WHICH WAS THE BUSHINGS HAD NOT BEEN GREASED, AND ALL FRONT END SUSPENSION BOLTS WERE LOOSE. NO RECALLS ON THE VEHICLE AS FAR AS OWNER KNOWS. AS OWNER WAS DRIVING THE VEHICLE FOR THE LAST FEW MONTHS, THERE HAS BEEN A CRACKING NOISE AND A SNAPPING NOISE THAT SEEMED TO COME FROM THE FRONT SUSPENSION. THIS PROBLEM HAPPENED EVERYTIME THE VEHICLE WAS DRIVEN. THERE ARE NO OTHER PROBLEMS, PROBLEM WITH FRONT END SEEMS TO BE FIXED. VEHICLE HAS BEEN REPAIRED 15 TIMES IN THE LAST YEAR. THESE REPAIRS HAVE HAD TO DO WITH STEERING AND SUSPENSION NOISE. THERE HAVE BEEN BUSHINGS REPLACED, STEERING FLUID REPLACED, AND THE TRANSMISSION HAD TO BE REPLACED AT 15,000 MILES.*AK
Jul 07, 2005
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE SHE CONTINUALLY HAD FRONT END PROBLEMS. DEALER STATED THAT THERE WAS TOO MUCH AIR IN THE TIRES. CONSUMER SMELLED FUEL ODOR. THERE WERE TWO RECALLS REGARDING FUEL. CONSUMER TOOK THE VEHICLE TO DEALER THREE TIMES BEFORE THEY COULD TELL HER WHAT WAS WRONG. THEY FOUND THAT BRAKES, AND ROTORS WERE COMPLETELY WORN OUT. *AK
Mar 23, 2005
FUEL SYSTEM, OTHER
1 complaint
I JUST PURCHASED 2003 DODGE GRAND CARAVAN I WAS IN THE EXPRESSWAY AND JUST SUDDENLY THE VEHICLE STARTED SHAKING AND THE ENGINE WANTED TO DIE OUT. I WAS IN THE MIDDLE LANE OF THE EXPRESSWAY THERE WERE SOME TRAFFIC. THEN FINALLY I GOT IT UP TO THE EMERGENCY LANE. THE FUEL GAUGE WAS SHOWING MORE THAN HALF TANK OF GAS. TOOK IT IN TO THE DODGE DEALER IT TURNED OUT TO BE A FAULTY FUEL SENDING UNIT THAT NEEDS TO BE REPLACED. THE DEALER REPLACED AND SOLVED THE PROBLEM. *AK
Dec 04, 2004
VISIBILITY,STRUCTURE,UNKNOWN OR OTHER
1 complaint
INCIDENT #1: 1. WE WERE RETURNING HOME FROM A WEEKEND VISIT TO IOWA. WE HAD BEEN TRAVELING ABOUT 5 HOURS. WE WERE SLOWING DOWN TO EXIT OFF HIGHWAY 212 NEAR GLENCOE, MN. 2. THE PASSENGER SIDE WINDOW EXPLODED AT ABOUT 4:00 PM AS WE WERE SLOWING DOWN TO MAKE OUR TURN. GLASS WAS SPREAD THROUGHOUT THE INSIDE OF THE VEHICLE (2003 DODGE GRAND CARAVAN) AND CHIPPED THE PAINT ALONG THE SIDE OF THE VAN. 3. THE WINDOW WAS REPLACE BY OUR INSURANCE COMPANY (PROGRESSIVE) AND THE VAN WAS REPAINTED AND DETAILED (VACUUMED) TO REMOVE THE GLASS INSIDE THE VAN. INCIDENT #2: 1. ON THE SAME VEHICLE (2003 GRAND CARAVAN) A SECOND WINDOW EXPLODED ON OCTOBER 7, 2004. THIS TIME IT WAS THE PASSENGER SIDE SLIDING DOOR WINDOW. I WAS ACCELERATING INTO A PASSING LANE EAST OF COKATO, MN. 2. THE WINDOW EXPLODED AT 6:45 AM. GLASS CHIPPED THE PAINT ON THE SIDE OF THE VAN AND WAS SPREAD THROUGHOUT THE INSIDE OF THE VAN - AGAIN. 3. THE SIDE WINDOW ON THE SLIDING DOOR WAS REPLACE BY OUR INSURANCE COMPANY (PROGRESSIVE) AND THE VAN WILL BE PAINTED AGAIN SOON. *AK *SC
Nov 30, 2004
AIR BAGS,EQUIPMENT
1 complaint
I HAD THE CLOCKSPRING IN MY 2003 DODGE GRAND CARAVAN REPLACED (AFTER THE WARRANTY EXPIRED) SOMEWHERE AROUND 40,000 MILES. THE CLOCKSPRING CAUSED MY STEERING WHEEL TO LOCK UP WHEN TURNING A CORNER. THE DEALER REPAIRED THE CLOCKSPRING ALONG WITH A RELATED AIRBAG COMPONENT THEY SAID WAS ALSO NEEDED. THIS REPAIR WORK WAS DONE AT THE DEALERSHIP IN JULY OF 2004. ON SEPTEMBER 29TH,2004 I WAS INVOLVED IN A COLLISION WITH A WOMAN WHO RAN A RED LIGHT. I WAS IN MY DODGE GRAND CARAVAN WITH MY 4 CHILDREN (14,10,6,AND 5). THERE WAS EXTENSIVE FRONTAL DAMAGE TO MY CAR AND MY CAR WENT THROUGH A CHAIN LINK FENCE FOLLOWING THE IMPACT. MYSELF AND MY CHILDREN WERE INJURED IN THE ACCIDENT AND I AM CURIOUS AS TO WHY THIS AIRBAG (THAT I JUST HAD REPLACED) DID NOT GO OFF DURING THE IMPACT.
Oct 21, 2004
LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
AUTOMATIC DOOR LOCKS STOPPED WORKING. THE INTERIOR LIGHTS WORKED INTERMITTENTLY WHEN DOOR OPENED. CONSUMER TOOK VEHICLE TO THE DEALER FOR REPAIRS, BUT THE PROBLEM RECURRED. *AK
Aug 18, 2004
SERVICE BRAKES, AIR
1 complaint
I PURCHASED MY DODGE GRAND CARAVAN IN NOVEMBER 2002 AND SINCE THEN I HAVE HAD TO HAVE THE ABS SENSOR REPLACED ON THE RIGHT REAR WHEEL SIX TIMES. DESPITE THE CONTINUOUS PROBLEM THE DEALERSHIP SERVICE DEPARTMENT HAS STATED THAT THERE CAN BE NO UNDERLYING CAUSE FOR THIS FAILURE. *AK
May 17, 2004
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
WHEN DRIVING WITH THE HEADLIGHTS ON LIGHTS DIMMED, AND THE HEAT FROM THE AIR VENTS TEMPERATURE DECREASED. THIS OCCURRED WHEN COMING TO A COMPLETE STOP, OR IF CONSUMER REMOVED FOOT FROM THE ACCELERATOR PEDAL. DEALERSHIP REPLACED THE MODULE/ALTERNATOR, TRANSMISSION CONTROL MODULE, AND THE MAIN COMPUTER, BUT THE PROBLEM STILL OCCURRED. *AK
Mar 12, 2004
SEATS,CHILD SEAT
1 complaint
WHILE STRAPPED INTO A 2003 DODGE CARAVAN'S MIDDLE CAPTIANS SEAT,MY SON WAS IN HIS CAR SEAT THAT WAS USING THE LATCH SYSTEM. THE MIDDLE SEAT OF THE VAN PIVOT TO GIVE ACCES TO THE REAR SEATS. IN DUING SO THE MIDDLE SEAT COULD SIT BACK IN THE PROPER POSITION WITHOUT LOCKING DOWN INTO THE FLOOR. IT WILL LOOK LIKE IT IS LOCKED BUT COULD NOT BE. SINCE THE ANCOR AND TETHER FOR THE LATCH CARSEAT ARE ATTACHED TO THE SEAT AND NOT TO THE FLOOR OR ROOF OR CAR. WHEN THE MIDDLE SEAT PIVOTS THE CARSEAT GO WITH IT. SO WHEN MY SON WAS STRAPPED INTO HIS CAR SEAT AND THE MIDDLE SEAT POVITTED DURING A STOP. MY SON WAS THRUSTED INTO THE BACK OF THE DRIVERS SEAT. HIS FACE WAS CUT AND BADLY BRUISED DUE TO THE DRIVERS SEAT'S HARD PLASTIC BACK. MY COMPLAINT IS WHY DONT THEY HAVE THE LATCH SYSTEM ATTACHED TO THE CAR AND NOT THE SEAT AND WHY DOES THE MIDDLE SEATS SIT LIKE THEY ARE LOCKED DOWN EVEN THOUGH THEY MIGHT NOT BE. I DID CONTACT DODGE THEY WERE NOT INTERESTED IN THE PROBLEM.*AK
Mar 11, 2004
STEERING,ENGINE AND ENGINE COOLING
1 complaint
I HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE, AND AFTER SEVERAL ATTEMPTS TO FIX THE STEERING, AND THEN HAVING THE TIMING CHAIN REPLACED, THE WHEEL BEARING REPLACED AND NUMEROUS OTHER COMPLAINTS, I DON'T FEEL THE DEALER OR THE MANUFACTURER ARE LISTENING TO MY CONCERNS. I HAVE CONTACTED THE BETTER BUSINESS BUREAU AND A LEMON LAW ATTORNEY, AND HAVE BEEN TOLD THAT CHRYSLER HAS IT'S OWN MEDIATION AND ARBITRATION. I DON'T THINK THAT THIS IS FAIR, SINCE IN THE LAST 7 MONTHS, MY VEHICLE HAS BEEN OUT OF SERVICE 15 DAYS.
Jan 15, 2004
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
ON A 2003, GRAND, CARAVAN JUST ABOVE BOTH SLIDING DOORS ON THE DRIP RAIL SHEET METAL WAS RAISED ,AND THE CHALKING WAS CRACKED WHICH PERMITTED WATER TO ENTER THE INTERIOR SHEET METAL. THIS CAUSED CORROSION. DODGE CORPORATION STATED THEY WOULD ONLY CHALK IT AGAIN, AND WOULD GIVE NO FURTHER WARRANTY FOR CORROSION OTHER THEN WHAT WAS OFFERED. THESE WERE OBVIOUS STRESS POINTS. ALSO, RIGHT SIDE DOOR DID NOT AUTOMATICALLY CLOSE ALL THE TIME. IT CYCLED 3/4 OF THE WAY AND OPENED AGAIN. DRIVER'S DOOR IF CLOSED AFTER USING THE AUTOMATIC LOCK BUTTON WOULD UNLOCK WHEN CLOSED.*AK
Oct 14, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
VEHICLE STALLED, SEVERAL TIMES, WHILE IN GEAR AT STOP LIGHT. IT WOULD IMMEDIATELY START UP, BUT WOULD STALL AT THE NEXT LIGHT. ALSO, STALLED ONCE WHILE IN "PARK". DEALERSHIP RETRIEVED VEHICLE AND CLAIMED IT WAS THE CRANK SENSOR AND REPLACED IT. THE SAME EVENING, AFTER DRIVING THE VEHICLE OVER A HUNDRED MILES OUT OF TOWN, THE VEHICLE STALLED AGAIN, BUT IMMEDIATELY RESTARTED. THE NEXT DAY, THE VEHICLE STALLED AGAIN, SEVERAL TIMES, AND RESTARTED. HOWEVER, IT DID FINALLY STALL AND WOULD NOT RESTART. VEHICLE WAS TOWED TO CLOSEST DEALERSHIP.*AK
Jul 13, 2003
INTERIOR LIGHTING
1 complaint
NO LIGHT IN THE LEFT SIDE OF THE INSTRUMENTAL PANEL MAKE SIT DIFFICULT TO SEE AT NIGHT TIME. DEALER HAS INSPECTED VEHICLE, AND COUDL NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Jun 09, 2003
Frequently Asked Questions
How many problems does the 2003 DODGE Grand Caravan have?
The 2003 DODGE Grand Caravan currently has 219 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 DODGE Grand Caravan?
The most common problems reported for the 2003 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 DODGE Grand Caravan problem data come from?
All problem and complaint data for the 2003 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Grand Caravan
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2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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