116
Complaints Reported

Complaints by Component

FUEL/PROPULSION SYSTEM
21 complaints
HAIRLINE CRACKS IN FUEL PUMP OUTLET JUST BEFORE CONNECTING TO FUEL LINE LEADS TO STRONG FUEL SMELL AND FUEL VAPORS ALL AROUND VEHICLE. FUEL PUMP NEEDS REPLACEMENT TO REPAIR THIS DANGEROUS CONDITION. HIGHLY SUGGEST DIFFERENT FUEL PUMP DESIGN THAT IS NOT PRONE TO HAIRLINE CRACKS AND POTENTIAL FIRE HAZARD AS FUEL LEAK IS ABOUT ONE FOOT AWAY FROM A HOT MUFFLER AND A TOSSED CIGARETTE OR OTHER SPARK COULD CAUSE A FIRE OR EXPLOSION.
Sep 04, 2019
AFTER FILLING THE GAS TANK, WITHIN A FEW MILES THE VEHICLE WILL STALL. DODGE ALREADY HAS EXTENDED THE WARRANTY ON THE FUEL TANK OF VEHICLE BUILT AFTER SEPTEMBER 2003 BUT MINE WAS BUILT AUGUST 5 2003 SO IT IS OUTSIDE THEIR WINDOW. THIS IS A VERY DANGEROUS ISSUE BECAUSE IT HAS HAPPENED TO ME ON THE HIGHWAY AT 55 MILES AN HOUR AND I THEN HAVE NO POWER AND NEED TO GET OUT OF THE WAY OF TRAFFIC THAT IS GOING TO RUN ME OVER.
Nov 04, 2016
EVERY TIME WE FILL THE FUEL TANK THE CARAVAN CUTS OFF AND RIDES VERY ROUGH. THE RECALL ON THE DODGE CARAVAN WAS ON VANS BUILD STARTING ON 09/01/2003 MY CARAVAN WAS BUILT ON 09/29/2013.
Feb 08, 2016
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Feb 01, 2016
ENGINE STALLS OUT 10 OR 15 SECONDS AFTER FILLING THE GAS TANK. USUALLY ON THE HIGHWAY YOU ARE TURNING ON TO. ITS BEEN DOING THIS FOR A COUPLE OF YEARS.
Jan 12, 2016
+ 16 more complaints for this component
SERVICE BRAKES, HYDRAULIC
12 complaints
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR BRAKES SEIZED WHEN TRYING TO SHIFT FROM PARK TO DRIVE. THE CONTACT WOULD HAVE TO ALLOW THE VEHICLE TO SIT FOR A FEW MINUTES WHEN THE ENGINE WAS TURNED ON AND WHEN RELEASING FROM PARK. IN ADDITION, THERE WAS A LOUD CLUNKING NOISE HEARD FROM THE VEHICLE BEFORE THE BRAKE WOULD RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY HAD TO SPECIAL ORDER THE PARTS FOR REPAIRS BUT AT THE EXPENSE OF THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.
Nov 07, 2011
THE ABS UNIT IN MY DODGE GRAND CARAVAN AWD HAS AIR GOING INTO IT, CAUSING MY BRAKES TO HAVE NO PRESSURE. MY FOOT GOES ALL THE WAY TO THE FLOOR TO STOP MY VEHICLE!!!! THIS IS NO GOOD I CARRY THREE CHILDREN IN MY CAR. I HAVE HEARD FROM MANY MECHANICS THAT THIS IS A VERY COMMON PROBLEM IN THIS VEHICLE AND THERE HASN'T BEEN A RECALL ON THIS. THIS IS VERY SERIOUS. I DON'T KNOW WHERE I'M GOING TO COME UP WITH THE MONEY TO FIX THIS. I'M BASICALLY RIDING IN A DEATH MOBILE. MY HUSBAND HAS NEVER SCENE SOOOO MUCH AIR COME OUT WHEN HE BLEEDS THE BRAKES. DODGE SHOULD FIX THIS PROBLEM IMMEDIATELY!!!! *TR
Mar 16, 2010
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURES AND THE BRAKE INDICATOR WOULD ILLUMINATE SPORADICALLY WITHOUT WARNING. WHILE DRIVING 30 MPH, THE BRAKE LIGHT ILLUMINATED AND THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR END OF THE PRECEDING VEHICLE. THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE HAD TO BE TOWED TO HIS RESIDENCE. THE INSURANCE COMPANY WILL SEND SOMEONE TO INSPECT THE VEHICLE. THE CONTACT RECEIVED A TICKET FOR "FAILURE TO KEEP A VEHICLE IN CONTROL". HE WILL CALLTHE MANUFACTURER BECAUSE THE BRAKES HAD TO BE REPAIRED AT LEAST FOUR TIMES WITHIN THE LAST TWO YEARS. THE FAILURE MILEAGE WAS 85,000.
Oct 23, 2008
Crash: 1
MASTER CYLINDER FAILED IN REAR BRAKE SYSTEM CAUSING BRAKES TO FAIL. BRAKE FAILURE WAS SOLE REASON FOR REAR END ACCIDENT CAUSING DAMAGE TO TWO VEHICLES. *TR
Jul 31, 2008
Crash: 1
TOOK VEHICLE FOR STATE INSPECTION-SUDDEN NEED FOR NEW BRAKES PER DEALERSHIP-SAID BRING IT IN WITH IN 300-500 MILES FOR BRAKE JOB. *TR
Feb 11, 2008
+ 7 more complaints for this component
FUEL SYSTEM, GASOLINE
10 complaints
EVERY TIME I FILL UP THE VAN, AS SOON AS I PULL OUT OF THE GAS STATION IT WILL IDLE ROUGH, HESITATE, OR DIE ALL TOGETHER. I COULD HAVE 1/2 TANK AND ADD MAYBE 5 GAL OF GAS AND IT WILL DO THE SAME THING. I SAW ONLINE THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE. IT RANGES FOR DIFFERENT YEARS AND COME TO FIND OUR IT HAS TO DO WITH A VALVE ABOVE THE TANK AND CANT BE REPLACED SINGLY BUT THE WHOLE TANK FOR $1600 PLUS LABOR. THIS IS A SAFETY ISSUE BECAUSE THIS THING HAS HAPPEN IN THE MIDDLE OF AN INTERSECTION WHILE TURNING. I CALLED MELLOY DODGE HERE IN ALBUQUERQUE NM AND THEY RIGHT SHOT ME DOWN ABOUT AS QUICK IT TOOK TO DIAL THE PHONE NUMBER. *TR
Dec 23, 2014
NOTICED FUEL SMELL AND VEHICLE STALLING OR HESITATING AFTER FUELING, FOUND FUEL LEAK COMING FROM VERY SMALL CRACKS ON FUEL PUMP HOUSING TOP LOCATED ON THE PASSENGER SIDE OF THE VAN CLOSE TO THE EXHAUST SYSTEM. *TR
May 25, 2014
THE 3.8L ENGINE STALLS AFTER ALMOST EVERY FUEL FILL-UP AND BEGAN IN EARLY 2010. WITHIN 1-2 MILES AFTER A FUEL UP, THE VEHICLE WILL BUCK AND SPUTTER AND OFTEN TURN OFF COMPLETELY. IT GETS BETTER AFTER 3-5 MILES. IT APPARENTLY IS A KNOWN ISSUE WITH MANY DODGE OWNERS, NOT JUST MINIVANS. I HAD TWO 2006 DODGE CHARGERS (R/T AND SRT8) THAT BOTH DID THE SAME THING. I NO LONGER OWN THE CHARGERS BUT STILL HAVE THE 2004 CARAVAN. THIS A DANGEROUS AND UNPREDICTABLE ISSUE THAT HAS SOMETHING TO DO WITH THE TANK MOUNTED VAPOR SEPARATION VALVE AND THE VAPOR RETURN SYSTEM. THE VEHICLE IS NOT "TOPPED OFF" WHEN FUELING WHICH HAS BEEN KNOWN TO CREATE THE ISSUE. THANKS. *TR
May 22, 2013
OUR 2004 DODGE GRAND CARAVAN WILL STALL OUT DRIVING DOWN THE ROAD IF YOU FILL THE GAS TANK UNTIL THE GAS PUMP NOZZLES STOPS AUTOMATICALLY. THE ONLY WAY TO STOP THIS IS TO REPLACE THE GAS TANK BECAUSE OF A BAD VALVE IN THE TOP OF THE TANK IN THE EMISSIONS SYSTEM. I FOUND THIS INFORMATION ON LINE. IT HAS DONE IT SEVERAL TIMES AND WE NOW UNDER FILL THE TANK WHICH IS NOT EASY TO DO. *TR
Apr 03, 2011
2004 DODGE GRAND CARAVAN STALLS AFTER FILLING UP WITH FUEL, HARD TO START BACK UP, DEALER DID NOT HAVE ANSWER, ALREADY CHANGED GAS CAP AND CAR STILL STALLS ABOUT 80% OF THE TIME AFTER FILLING UP.. *TR
Aug 16, 2010
+ 5 more complaints for this component
ENGINE AND ENGINE COOLING
9 complaints
IN JANUARY 2011, I HAD TO REPLACE THE CATALYTIC CONVERTER IN MY VEHICLE AND IT HAS BEEN RUNNING FINE UNTIL NOW. LAST WEEK, MY CHECK ENGINE LIGHT CAME ON AND I MADE A SERVICE APPT. WITH MCKINNEY DODGE IN EASLEY SC TO GET IT CHECKED OUT. I WAS CALLED TODAY (04/02/2013) AND WAS ADVISED THE SAME PART NEEDED TO BE REPLACED AGAIN. THE SERVICE DEPARTMENT ADVISED THE PART ONLY HAD A 12 MONTH WARRANTY. I TOLD HIM THIS WAS UNACCEPTABLE FOR A PART THAT WAS VERY EXPENSIVE TO ONLY HAVE A 12 MONTH WARRANTY. HE PROVIDED THE CHRYSLER CUSTOMER SERVICE # (1-800-992-1997). I CALLED THEM AND THE LADY REVIEWED THE RECORD, AND RESTATED THEY COULD NOT ASSIST, AS IT ONLY HAD A 12 MONTH WARRANTY. THE VEHICLE MILEAGE IS NOW A LITTLE OVER 156,000. I HAVE PUT AROUND 45,000 MILES ON THE CAR SINCE JANUARY 2011. I HAVE HAD THIS VAN FOR YEARS, AND HOW COULD THE ORIGINAL PART ON THE VEHICLE LAST FOR MANY YEARS, AND THEN A REPLACEMENT PART ONLY LAST A LITTLE OVER 2 YEARS. I ASKED HAD THE QUALITY OF THEIR VEHICLE PARTS GONE DOWN FROM WHEN THE ORIGINAL VEHICLE WAS MADE. SHE HAD NO RESPONSE, BUT PROVIDED YOUR WEBSITE AND TO FIND OUT IF THERE WERE ANY SIMILAR COMPLAINTS ON THE CATALYTIC CONVERTERS ON OTHER CHRYSLER OR DODGE VEHICLES. I TOLD THEM I WOULD NOT BE PURCHASING ANOTHER CHRYSLER OR DODGE PRODUCT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 02, 2013
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE VEHICLE WOULD IMMEDIATELY RESTART AND THE CONTACT STATED THAT THE FAILURE ONLY SEEMED TO OCCUR WHEN THE FUEL TANK WAS FULL. THE CONTACT PLANNED TO HAVE THE VEHICLE INSPECTED OR REPAIRED, IF NEEDED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 72,000.
Aug 12, 2011
1. METAL COOLANT LINES GOING TO REAR HEATER FAILED ,MASSIVE CORROSION WHERE THE HEATER HOSE ATTACHES TO THE PIPE COMPLETELY ROTTED/RUSTED OUT, THE VEHICLE HAD 75K MILES ON IT. 2. IF THE COOLANT LEVEL GETS TOO LOW OF COURSE MY ENGINE WILL OVERHEAT AND SEIZE. 3. THE STEEL PIPES NEED TO BE REPLACED FOR ALUMINUM PIPES OR CORROSION PROTECTION FROM THE FACTORY THAT'S NEEDED TO WITHSTAND HARSH CLIMES, ESPECIALLY ONES WHERE SALT IS USED TO DEICE ROADWAYS. *TR
Mar 10, 2010
WE HAVE HAD OUR VAN IN FOR SERVICE AND OIL CHANGES IN THE PAST. THE ENGINE HAD LESS THAN 40,000 MILES AND WAS USING ALMOST 4 QUARTS OF OIL IN LESS THAN THREE MONTHS. THE LAST TIME IT WAS SERVICED, THE DEALER COULD NOT FIND ANY REASON WHY IT WAS USING OIL. THEY SAID TO KEEP AN EYE ON IT BY CHECKING IT FREQUENTLY, AND THEY COULD TRY TO MONITOR IT TO SEE WHY WE WERE LOOSING OIL. WE COULD ALWAYS FIND SMALL SPOTS OF OIL IN OUR DRIVEWAY AND ON PARKING AREAS/GARAGE FLOOR. THE DEALER DID CHECK THE VEHICLE AND SAID THEY COULD NOT FIND ANY OIL LEAKS. THEY DID HOWEVER FIND A LEAK IN THE TRANSMISSION LINE, WHICH DID NOT EXPLAIN WHY WE WERE HAVING TO REPLACE OIL ON A REGULAR BASIS. WE HAD JUST PLACED 4 QUARTS OF OIL IN THE VAN TWO DAYS PRIOR TO THE SERVICE APPOINTMENT. THE VAN WAS TOTALED IN AN AUTOMOBILE ACCIDENT THE NEXT MONTH, SO WE WERE NOT ABLE TO FOLLOW UP ON THE OIL LEAK PROBLEM BUT FELT THAT WE SHOULD REPORT THIS PROBLEM SINCE OTHER DODGE CARAVAN OWNERS HAVE HAD THE SAME PROBLEM WHERE THEY HAVE LOW MILEAGE ON THEIR VEHICLE, AND OIL LOSS FOR NO KNOWN REASON. *TR
Nov 26, 2007
I HAD CONTINUALLY ADDED OIL EVERY MONTH STARTING AFTER ABOUT 10,000 MILES. I CHANGED OIL EVERY 3-5,000 MILES. DRIVING BACK FROM UP NORTH AND I HEARD A TICKING NOISE. I HAD CHECKED THE OIL LEVEL BEFORE OUR TRIP ON 8-3-07 AND ADDED 2 QUARTS OF OIL TO BRING IT UP TO FULL. AS WE HAD THE WINDOWS CLOSED AS THE TEMP HAD FALLEN TO CHILLY, I COULD NO LONGER HEAR THE NOISE UNTIL WE WERE WITHIN MILE OF OUR HOME. IT BECAME LOUDER AND AS WE PULLED INTO THE DRIVEWAY, IT WAS VERY LOUD. I WAS GOING TO BRING IT TO A DEALERSHIP TO GET IT CHECKED OUT THE NEXT DAY, BUT THE VAN WOULD NOT START. I HAD IT TOWED TO THE CLOSEST DEALER AND THEY LOOKED AT IT THE NEXT DAY AND TOLD ME THAT THE ENGINE HAD BLOWN. THEY TOLD ME TO CONTACT CHRYSLER AS THEY WOULD TOO. I DID AND THEY TOLD ME IT WAS NOT GOING TO BE COVERED DUE TO LACK OF MAINTENANCE. THEY WANTED OIL CHANGE RECORDS AND I DID SOME MYSELF BUT HAD 3 FROM A LOCAL REPAIR SHOP. THEY WANTED 2 MORE AND I COULD NOT SUPPLY THESE AS I HAD DONE THEM MYSELF. I DID HAVE A RECEIPT FOR THE OIL I ADDED IN LAST JULY, BUT THAT WAS IT. I HAVE ABOUT 37,000-38,000 MILES ON THE VAN. THE DEALERSHIP WANTS ME TO PAY FOR THE TEAR DOWN OF THE ENGINE EVEN THOUGH I WAS TOLD THE FIRST WEEK THAT CHRYSLER HAD OK'D THE TEAR DOWN TO FIND THE PROBLEM. NOW THE DEALERSHIP CALLED ME AND WANTS ME TO PAY FOR A TEAR DOWN SO THEY CAN LOOK INTO WHY IT BROKE. I TOLD THEM , YOU ALREADY TOLD ME THAT YOU HAD THE OK TO DO THIS AND IT SHOULD BE ALREADY DONE. I WENT TO THE DEALERSHIP AND THE VAN WAS ON THE HOIST AND WAS PARTICULARLY DISASSEMBLED. THE DEALERSHIP WANTS ME TO PAY FOR THE TEAR DOWN AND A NEW ENGINE THAT WILL COST ALMOST $5,000. I HAVE IT DOCUMENTED ON AT LEAST ONE OIL CHANGE THAT IT HAD USED 2 QUARTS OF OIL BETWEEN CHANGES. I HAD NO LEAKS BELOW MY VAN SO I WAS UNAWARE THAT THIS ENGINE WAS EATING OIL. OTHER THAN HAVING TO ADD SOME EVERY MONTH. MORE IF YOU NEED IT. *JB
Sep 24, 2007
+ 4 more complaints for this component
STEERING
9 complaints
2004 DODGE CARAVAN WITH 3.3 ENGINE. RACK AND PINION BINDING IN TURNS. CORRECTIVE ACTION HAD TO REPLACE RACK AND PINION. 83000 MILES ON VAN. STARTED OUT AS A POPPING NOISE AND GOT PROGRESSIVE WORST. *TR
Sep 13, 2010
UNUSUAL GRINDING NOISE WHEN BRAKING AND TURNING AT THE SAME TIME. *TR
Apr 17, 2009
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH ON A COLD DAY, THE POWER STEERING LOCKED UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE FAILED AND WAS PREVIOUSLY REPLACED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V38600 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE SECOND REPLACEMENT WOULD COST $400. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO ASSIST WITH THE REPAIR. THE CONTACT WILL HAVE THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 104,355.
Mar 17, 2009
EVERY MORNING THE STEERING GROWLS AND MAKES NOISE UNTIL THE VAN WARMS UP. THE DEALER THAT HAS DONE ALL REPAIRS ON THE VAN SAYS THE RACK IS GOING OUT. I HAVE WATCHED THE FLUID, AND SEE NO LEAKS, NOR HAVE I HAD TO ADD ANY TO IT. IT SEEMS THERE ARE HUNDREDS OF GRAND CARAVAN OWNERS WITH THIS SAME PROBLEM. MY VAN, THAT I LOVE, IS A 2004 WITH 110,000 MILES. I AM GOING TO CHANGE THE RESERVOIR TO SEE IF THIS FIXES THE PROBLEM. BUT I THINK DODGE SHOULD PAY FOR REPAIRS WHEN LOTS OF THEIR VANS HAVE THE SAME PROBLEM, IT IS CALLED DEFECTIVE MATERIAL. *TR
Dec 05, 2008
VEHICLE HAS 55,000 MILES ON IT AND RACK AND PINION ASSEMBLY IS LEAKING. BASED ON RESEARCH OF OTHER COMPLAINTS, IT IS APPARENT THAT THE RACK AND PINION ASSEMBLY IS DEFECTIVE AND SHOULD BE RECALLED. OBVIOUSLY THIS IS A SAFETY ISSUE AS IT AFFECTS STEERING. THE POWER STEERING DOESN'T FAIL, BUT IT WILL DETERIORATE UNTIL ALL OF THE FLUID LEAKS OUT AND THEN POSSIBLY DAMAGES THE POWER STEERING PUMP. THIS ULTIMATELY COULD CAUSE THE PUMP TO LOCK UP OR IN SOME CASES, LEAK FLUID ON TO THE EXHAUST PIPE AND CAUSE A FIRE. THE REPAIR COST FOR THIS ISSUE IS ~$800-900. MY ESTIMATE WAS FOR $820 (EXCLUDING A NEW ALIGNMENT). *TR
Jul 25, 2008
+ 4 more complaints for this component
ELECTRICAL SYSTEM
6 complaints
POWER WINDOWS AND DOORS FAIL TO WORK. *JS
Apr 21, 2012
3 MONTHS AFTER BUYING MY VAN THE DRIVERS DOOR IS GIVING A HEAVY SHOCK. THIS LED UP TO THE REPLACEMENT OF THE BODY CONTROL MOD (BCM). MY CAR WAS REPAIRED BUT AFTER 11 MONTHS THE SAME PROBLEM HAPPENED AND DODGE WILL NOT COVER IT. THE SYMPTOMS ARE AS FOLLOWS THE DRIVERS DOOR LOCK SWITCH DOES NOT LOCK BUT WILL UNLOCK ALL THE OTHER SWITCHES ARE FINE . *NM
Apr 01, 2006
WE HAVE 2004 GRAND CARAVAN. WE HAVE AN ELECTRICAL ISSUE WHERE THE GAUGES ALL GO OUT, THE DOORS LOCKS OR DON'T WORK AND THE LIGHTS STAY ON WHEN DRIVING, WHENEVER IT FEELS LIKE IT. *NM WE HAVE HAD IT SERVICED FIVE TIMES FOR THIS ISSUE, CHANGING THE CONTROL MODULE AS WELL AS CODES AND OTHER ITEMS AND IT IS NOT FIXED AND NOW CONSIDERED AS A "LEMON". THE DEALERSHIP WHICH IS DOING THE SERVICING IS OFFERING US A NEW VEHICLE WITH A STANDARD TRADE IN VALUE. WE FIND THIS UNACCEPTABLE AND KNOW OUR STATES LEMON LAWS AS WELL AS I AM IN THE MILITARY AND FIND THIS A SAFETY ISSUE FOR MY FAMILY.
Oct 18, 2005
DT: ON JULY 14, 2005 THE VEHICLE QUIT IN THE MIDDLE OF HIGHWAY. WAS ABLE TO GET IT RESTARTED, AND WA STAKEN TO THE DEALER, WHO INDICATED IT WAS A COMPUTER PROBLEM. THE COMPUTER CONTROLLE DTHE ELECTRONIC FUNCTION OF THE VEHICLE. BEFORE IT HAD SLIPPED INTO NEUTRAL ONCE IN JULY OF 2003. ALSO, ONCE BEFORE ICAME OUT TO START IT AND IT WOULD NOT START. IT DID NOT TURN OVER OR MAKE ANY TYPE OF NOISE . THIS WAS IN DECEMBER OF 2004.*AK
Jul 15, 2005
THE HEADLIGHT SWITCH AND MIRROR ADJUSTMENT SWITCH ON OUR 2004 DODGE GRAND CARAVAN HAS PROVISIONS FOR LIGHTING - BUT THEY DO NOT LIGHT UP WHEN YOU SWITCH ON THE LIGHTS. IN MY OPINION THIS IS A SAFETY ISSUE - IF YOU NEED TO ADJUST THE MIRRORS AT NIGHT YOU HAVE TO FUMBLE FOR THE SWITCH. SAME ISSUE WITH THE LIGHTING SWITCH. EARLIER MODELS HAD LIGHTING AVAILABLE FOR THESE TWO SWITCHES. I THINK DODGE (DAIMLER-CHRYSLER) HAS A SAFETY ISSUE HERE. WHEN I E-MAILED THE DODGE CUSTOMER SERVICE I WAS TOLD THERE ARE PROPRIETARY REASONS FOR THE LACK OF LIGHTING. I THINK THIS IS A SAFETY ISSUE - ANYTHING YOU CAN DO? *JB
Jan 01, 2005
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
6 complaints
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOOR LOCKS FAILED AND THE VEHICLE COULD ONLY BE LOCKED MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 76,339.
Jul 08, 2011
2004 DODGE CARAVAN ELECTRIC DOOR ON PASSENGER SIDE FAILS TO CLOSE MIDWAY. OUR CONCERN IS THAT IF ON A DOWNWARD HILL, IF PASSENGER USES BUTTON TO CLOSE DOOR AND IT DISENGAGES, MY PASSENGER COULD GET SERIOUSLY HURT. *TR
Oct 04, 2009
2004 DODGE CARAVAN LOCKS WON'T STAY LOCKED WHILE DRIVING. *TR
Jan 30, 2009
BOTH OF THE SLIDER DOORS ARE IMPOSSIBLE TO OPEN FROM THE INSIDE THE VEHICLE. I HAVE TO PHYSICALLY GET OUT OF THE VEHICLE AND OPEN THEM FROM THE OUTSIDE. IT SEEMS THAT THIS HAPPENS AFTER THE CAR HAS BEEN SITTING IN THE SUN ALL DAY. I BROUGHT IT TO MY DEALERS ATTENTION, BUT ALL THAT COULD BE EXPLAINED IS THE LATCH INSIDE MUST HAVE SWELLED. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM, BECAUSE IN THE EVENT OF AN ACCIDENT HOW ARE PEOPLE SUPPOSED TO OPEN THE DOORS, IF NEEDED. SINCE I HAVE MOVED FROM MICHIGAN TO FLORIDA IT IS WORSE THAN BEFORE BEFORE, AND SOME OF MY FRIENDS HAVE REFUSED TO DRIVE IN THE VEHICLE FOR THAT REASON. I HAVE LOOKED AT BOTH OF THE DOORS, BUT I CAN'T TELL HOW THE LOCK MECHANISM WORKS. *JB
Mar 02, 2007
THE SLIDING DOOR OPENED WITHOUT WARNING WHILE DRIVING . THE CONSUMER HAD TO MANUALLY CLOSE THE DOOR. PLEASE PROVIDE MORE INFORMATION. *JB THE CONSUMER STATED THE THE RIGHT SLIDING DOOR HAS OPENED SEVERAL TIMES AND TRIED TO CLOSE ON ITS OWN WHILE DRIVING AS WELL AS STANDING STILL. THE MOTOR AND THE LATCH HAVE BEEN REPLACED BUT THE PROBLEM STILL EXISTS. AFTER THE REPAIR THE DOOR NO LONGER CLOSES ELECTRONCALLY WHEN ACTIVATED BY BUTTON. *TC
Jan 14, 2005
+ 1 more complaint for this component
AIR BAGS
5 complaints
The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
Nov 22, 2021
Crash: 1
Injuries: 1
I WAS DRIVING AND THE PASSENGER SIDE AIRBAG DEPLOYED. THERE WAS NO ONE IN THE PASSENGER SEAT AND NO ACCIDENT TO CAUSE THE AIRBAG TO BLOW. *TR
Dec 19, 2014
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED A HEAD CONCUSSION, LEFT KNEE INJURY AND SUFFERED BODY PAIN. THE DRIVER SIDE SEAT BELT WEBBING WOULD NOT SECURE TIGHTLY AND CAUSED THE DRIVER TO STRIKE THE STEERING WHEEL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED FOR THE BODY DAMAGES. IN ADDITION, THE POWER TRAIN CONTROL MODULE, SENOR AND COILS WERE IN THE PROCESS OF BEING REPLACED BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.
Sep 01, 2010
Crash: 1
Injuries: 1
MY AIRBAG LIGHT IS CONSTANTLY ON AND I SUSPECT SOMETHING IS WRONG WITH DRIVER'S SIDE AIR BAG IN THE STEERING AS I FEEL THAT SOMETHING MAY BE WRONG WITH THE STEERING AS WELL AS I HEAR NOISES WHILE TURNING. THIS IS FOR MY 2004 DODGE GRAND CARAVAN. *TR
Jan 25, 2010
AIR BAG LIGHT COMES ON INTERMITTENTLY AND GOES OFF WITHIN 5 SECONDS. HAPPENS MOSTLY WHEN I TURN. *TR
Aug 04, 2009
ENGINE
3 complaints
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT STATED AS PRECAUTION THE VEHICLE WAS STOPPED TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR WAS THE MANUFACTURED NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 213,000.*DT CONSUMER STATED AFTER CHANGING THE THERMOSTAT PIECES OF PLASTIC CAME OUT OF THE MOTOR. PROBLEM WITH OVERHEATING HAS OCCURED FOR 4 YEARS. *JB*DT*JB
Mar 26, 2020
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. AFTER REFUELING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 16, 2014
SINCE THIS DATE, AFTER EVERY FILL UP, THE CAR WILL HESITATE, BACKFIRE, AND IN MANY CASES DIE. THE CAR CAN BE RESTARTED, AND THEN WILL OPERATE WITH NO DIFFICULTY. ON ONE OCCURRANCE THE BACKFIRE WAS SO PRONOUNCED THAT IT BLEW THE AIR CLEANER OFF, BREAKING ALL OF THE MOUNTING CLIPS. THE CAR MUST BE DRIVEN VERY CAREFULLY AFTER A FILL UP DUE TO THIS CONDITION. YOU CANNOT RELY ON GETTING INTO HEAVY TRAFFIC DUE TO THE HESITATION AND FREQUENCY OF THE ENGINE DIE OUT. I HAVE TAKEN THIS CAR IN TO THE DODGE DEALER ON MORE THAN ONE OCCASSION AND THEY CLAIM NO KNOWKLEDGE OF THE ISSUE. I WRITE THIS BECAUSE THERE WAS AN ARTICLE IN THE KENOSHA NEWS, DATED WEDNESDAY MAY 15TH, 2013 WHICH DETAILED 3 CHRYSLER, DODGE BRAND CARS PROBED FOR THIS SAME ISSUE. THEY MENTIONED ONLY V8 ENGINES, BUT I WANT TO LET SOMEONE KNOW THAT THIS ISSUE INCLUDES OTHERS SUCH AS MY 3.3L V6. I AM SURE THAT I AM NOT THE ONLY ONE TO EXPERINECE THIS PROBLEM. *TR
May 18, 2013
TIRES
3 complaints
FIRESTONE TIRES SPLIT ON THE SIDE WITH LESS THAN AVERAGE MILEAGE. I PURCHASED 4 TIRES APPROXIMATELY 03/10 16 MONTHS ONE TIRE HAD 2-3 SPLITS ON THE SIDE WALL. SEARS WAS UNWILLING TO REPAIR OR REPLACE THE TIRE. ON 03/12 I HAS A SECOND TIRE WITH SIMILAR SPLITS AND SEARS REPLACED THE TIRE BECAUSE IT WAS DEEMED FAULTY. THEY DID NOT REPLACE THE OTHER THREE TIRES. THIS TIRE MODEL SEEMS FAULTY AND I AM MAKING A REQUEST THAT THE MANUFACTURE REPLACE/RECALL THE TIRE FOR SAFETY REASONS. *JS
Apr 21, 2012
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE VEHICLE HAS GOOD RIDE TIRES, SIZE 225/60R/16 (NA). WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VERY BADLY. THE CONTACT HAD TO SLOW DOWN AND PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE MECHANIC STATED THAT THE PASSENGER SIDE REAR TIRES HAD A ROUND IN THEM AND COULD NOT BE REPAIRED. THE CURRENT MILEAGE WAS 34,500 AND FAILURE MILEAGE WAS 34,300.
Aug 08, 2007
2004 DODGE GRAND CARAVAN...14500 MILES ON VEHICLE ALL TIRES ROTATED ACCORDINGLY. THE SIDEWALL ON ALL FOUR GOOD YEAR TIRES HAVE GIVEN WAY. THE MECHANIC SAID ALL THE TIRES MUST BE REPLACED, AS IT WOULD BE VERY DANGEROUS TO DIVE THIS VEHICLE. *NM
Sep 19, 2005
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
AFTER TAKING ON GAS, ENGINE WILL SOMETIMES STUMBLE AND MOST OF THE TIME QUIT RUNNING. TRIED NOT OVER FILLING IT AND IT STILL WILL JUST DIE SOMETIME AFTER TAKING ON GAS. ON TWO OCCASIONS, IT DID THIS AFTER HITTING HIGHWAY SPEEDS. IT WOULD SUDDENLY LOSE POWER AND YOU HAD TO PULL OFF THE ROAD. IT WOULD NORMALLY START BACK UP AND HAVE NO MORE PROBLEMS UNTIL NEXT FILL UP. BECAUSE OF THIS, WE DON'T FILL UP AND HIT THE ROAD. WE DRIVE AROUND BEFORE DRIVING AT HIGHWAY SPEEDS. ONCE, IT DIED IN FRONT OF SEVERAL CARS AND A BIG TRUCK HAD TO BRAKE HARD AND SWERVE OFF THE ROAD. SO FAR, THERE HAS NOT BEEN ANY KNOWN ACCIDENTS BUT FEEL IT IS A MATTER OF TIME BEFORE SOMEONE GETS HURT. THE MECHANIC SAID IT WAS SOMETHING WRONG WITH A VALVE IN GAS TANK AND THAT YOU CAN'T BUY THE PART. WE DON'T LOAN OUR VAN TO THE KIDS ANYMORE SINCE MY OLDEST DAUGHTER ALMOST CAUSED A WRECK AND ALMOST GOT HIT WHEN THE VAN LOST POWER. *TR
Sep 23, 2014
FOR THE PAST FOUR YEARS OR SO, ALMOST EVERY TIME AFTER FILLING UP THE GAS TANK, THE 2004 DODGE GRAND CARAVAN ANNIVERSARY EDITION STALLS. I CAN BE JUST PULLING AWAY FROM THE PUMP WHEN IT HAPPENS, OR STOPPED AT A STOP LIGHT WITHIN A FEW MINUTES FROM LEAVING THE GAS STATION. YOU CAN FEEL THE CAR 'JUMP' LIKE SOMEONE IS PRESSING THE GAS PEDAL QUICKLY AND IT JERKS THE VAN A BIT FORWARD. THEN IT STALLS. IT TAKES A FEW TURNS OF THE KEY AND PRESSING THE GAS PEDAL VERY QUICKLY AND FORCEFULLY TO GET IT STARTED AGAIN. I HAVE GOTTEN INTO THE HABIT OF DRIVING THE VAN AROUND A PARKING LOT FOR A FEW MINUTES UNTIL IT FEELS BACK TO NORMAL BEFORE PULLING OUT INTO TRAFFIC, AS I'M CONCERNED IT WILL STALL OUT IN THE MIDDLE OF TRAFFIC. THIS ONLY HAPPENS RIGHT AFTER FILLING UP THE GAS TANK. IT CONCERNS ME NOW MORE THAN EVER SINCE MY SON IS LEARNING HOW TO DRIVE AND I WANT HIM TO BE SAFE. *TR
Sep 19, 2014
SEATS
2 complaints
I WAS SITTING IN FRONT DRIVER SEAT TURNED TO PLACE AN ITEM INTO PASSENGER SEAT AND WHERE THE LOWER SPRINGS ATTACH TO SEAT BACK REST OF THE DRIVER SEAT THE SEAT FRAME SNAPPED IN HALF AND THE LOWER SUPPORT ARM THAT CONNECTS THE TWO LOWER PARTS OF THE BACK REST TOGETHER SPLIT. *TR
Aug 25, 2014
CONSUMER STATES THAT FRONT HEAD RESTS ARE IN THE WAY WHEN VIEWING THROUGH THE REAR WINDOW. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Jun 28, 2004
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
VEHICLES HEADLIGHTS INTERMITTENTLY WILL NOT TURN ON. THERE HAVE BEEN MULTIPLE TIMES WHEN THE LIGHTS WORKED FINE WHEN LEAVING THE HOUSE AND THEN WOULD NOT TURN ON WHEN LEAVING TO RETURN HOME. THIS HAS CAUSED US TO DRIVE HOME ON MULTIPLE OCCASION WITH NO HEADLIGHTS, OBVIOUSLY A VERY DANGEROUS SITUATION. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND HAVE NOT HAD ANYONE FIND A PROBLEM, THEY ALWAYS SEEM TO WORK WHEN WE TAKE IT IN. WE REPLACED THE SWITCH TO NO AVAIL. WE SIMPLY DO NOT DRIVE IT WHEN WE THINK WE WILL BE OUT AFTER DARK. THERE SEEMS TO BE A LOT OF OTHER PEOPLE WITH THIS SAME PROBLEM ONLINE, PLEASE MAKE DODGE FIND AND FIX THIS PROBLEM. *TR
Mar 09, 2012
I HAVE AN 04 DODGE GRAND CARAVAN. HAVING PROBLEM WITH THE HEADLIGHT MODULE. NOW THIS PROBLEM HAS BEEN GOING ON SCENTS THE 2000 CARAVANS. WHEN IS THIS GOING TO BE RECALLED AND FIXED BY DODGE???? DO WE HAVE TO WAIT WHEN SOMEONE IS HURT OR KILLED IN A CAR ACCIDENT????? DODGE CLAMS THEY HAVE THE BEST VEHICLES ON THE ROAD???? WELL PROVE IT. THIS IS OWNER 5TH DODGE MINI VAN AND I THINK ITS ARE LAST DODGE EVER. THIS HAS TO BE ADDRESSED AND FIXED ASAP!!! PLEASE RECALL THE HEAD LIGHT MODULE ON ALL DODGE CARAVANS. CANADA AND US. *TR
Nov 30, 2010
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
WE HAVE A DODGE GRAND CARAVAN WITH ELECTRIC SIDE DOORS. THE MOTORS MECHANISM HAS STOPPED THE ABILITY FOR MY DAUGHTERS TO BE ABLE TO OPEN THEM MANUALLY. IF WE WERE IN AN ACCIDENT I AM AFRAID THAT THEY WOULD NOT BE ABLE TO OPEN THEM TO GET OUT. WHEN THE VAN WAS UNDER WARRANTY DODGE REPLACED ONE THAT WAS NOT AS BAD AS THEY BOTH ARE NOW. *TR
Apr 03, 2011
POWER LOCKS STOPED WORKING. *TR
Apr 02, 2011
POWER TRAIN
2 complaints
THE TRANSMISSION HAS FAILED THREE TIMES. *TR
Oct 30, 2009
2004 DODGE GRAND CARAVAN SXT V6-3.8L WITH APPX 24,000 MILES ROUGH IDLE CONDITION WHILE STOPPED WHEN TRANSMISSION IS IN DRIVE THAT MULTIPLE DEALERS CANNOT DUPLICATE WITH COMPUTERS, BUT CAN DUPLICATE WHEN SITTING IN THE AUTOMOBILE. ONE SERVICE MANAGER STATED THAT THE PROBLEM EXISTS ON ALL 2004 GRAND CARAVANS WITH THE 3.8L ENGINE. SPARK PLUGS AND WIRES HAVE BEEN REPLACED, AND PCM HAS BEEN FLASHED TO NO AVAILABLE. IF THE PROBLEM IS SO COMMON, THEN WHY ISN'T THEIR A RECALL ON THIS?*JB
Jul 08, 2006
STRUCTURE
2 complaints
REAR POWER LIFTGATE ON 2004 DODGE GRAND CARAVAN FREEZING IN OPEN POSITION. 1ST HAPPENED WHEN VEHICLE WAS 6 MO. OLD. DODGE REPLACED LATCH AND RESET DOOR MOTOR. 2 1/2 YRS LATER SAME PROBLEM AND SAME RESOLUTION. *NM
Feb 09, 2007
DT*: THE CONTACT STATED AFTER DEPRESSING THE POWER SLIDING DOOR BUTTON OR USING THE POWER KEY FOB, THE RIGHT SLIDING DOOR CLOSED, BUT LATER BECAME AJAR WITHOUT WARNING. THIS FAILURE DID NOT OCCUR WHEN THE DOOR WAS MANUALLY SHUT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DUPLICATED THE PROBLEM, BUT WAS UNABLE TO DETERMINE WHAT COMPONENT OF THE SLIDING DOOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED.
Sep 19, 2006
STEERING,EQUIPMENT
2 complaints
TIE RODS ARE WEARING OUT VERY RAPIDLY. AT 25500 MILES, THE DEALER IS REPLACING TIE RODS FOR THE SECOND TIME. THEY ADMIT THERE HAS BEEN A BIT OF A PROBLEM WITH THEM. THEIR OWN COURTESY VAN HAD NEW TIE RODS AND BALL JOINTS BEFORE 25000 MILES. *JB
Mar 01, 2006
THE DAY AFTER I BOUGHT MY 2004 DODGE GRAND CARAVAN/SE IT STARTED MAKING FUNNY NOISES AND THE STEERING FELT FUNNY. I TOOK IT TO THE DEALER AND THEY REPLACED THE RACK AND PINION SYSTEM. SINCE THEN THE VEHICLE CONTINUES TO PULL TO THE RIGHT AND THE FRONT TIRES ARE WEARING FAST. I TOOK IT BACK AND THEY DID A FRONT END ALIGNMENT. IT IS STILL PULLING AND I TOOK IT SOMEWHERE ELSE AND THEY CHECKED THE ALIGNMENT AND SAID IT WAS OFF. I TOOK IT BACK TO THE DEALER AND TOLD THEM AND THEY SAID IT WAS NOT AND THEY DID NOTHING. MEANWHILE MY FRONT TIRES CONTINUE TO WEAR FAST. I HAVE A WARRANTY ON THE TIRES BUT GOODYEAR SAYS IT IS A FACTORY/DEALER PROBLEM CAUSING IT. (IGNORE EQUIPMENT SECTION ON THIS COMPLAINT, IT WAS DONE IN ERROR AND I CAN'T GET RID OF IT). *AK
Aug 26, 2004
UNKNOWN OR OTHER
1 complaint
SLIDING DOOR LOCKING ACTIVATOR FAILURE PREVENTS TO DOOR FROM BEING UNLOCKED MANUALLY WHICH IS A BIG SAFETY ISSUE BECAUSE REAR PASSENGERS CANNOT EXIT THEM DOORS AND THEREFORE HAVE TO CLIMB OVER THE CONSOLE AND FRONT SEATS TO EXIT .. THIS IS A BIG PROBLEM AFFECTING ALL GRAND CARAVAN AND CARAVANS WITH POWER LOCK AND SLIDING DOORS. I WILL REPEAT THIS YOU CANNOT UNLOCK THE DOOR MANUALLY IF THE ACTUATOR FAILS WHICH PREVENTS PASSENGERS FROM EXITING THE VEHICLE IN THE CASE OF AN EMERGENCY AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM SO THE LOCKS CAN BE UNLOCK UNDER ALL CIRCUMSTANCES FROM THE INSIDE
Mar 19, 2021
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Jun 30, 2015
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
ENGINE STARTED MISSING, VIBRATIONS FROM ENGINE. DIAGNOSIS ELECTRICAL FAULT. WIRING HARNESS BRITTLE FORM HARNESS BEING PLACED ON, OVER AND NEXT, SNAKED AROUND EXHAUST MANIFOLD, CAUSING PREMATURE WIRING FAILURE. FUEL INJECTOR WIRING HARNESS UNSHIELDED IN SIDE OF INTAKE MANIFOLD / PLENUM. WIRING HARNESS POORLY SHIELDED. THIS IS A DELIBERATE, INTENTIONAL DESIGN / ENGINEERING TO SNAKE WIRING HARNESS AROUND EXHAUST MANIFOLD. CAUSING WIRING HARNESS FAILURE. USING SUB-STANDARD WIRING COMPONENTS AND NOT USING SHIELDING TO CAUSE PRE-MATURE FAILURE. INSTALLING PCM (COMPUTER) IN WHEEL WELL FOR PRE-MATURE FAILURE EXPOSED TO SALT, ROAD DEBRIS, WATER, ETC. PCM INSTALLED IN OPEN AREA OF VEHICLE PRONE TO FAILURE. CONSEQUENTIAL SAFETY ISSUES. *TR
Sep 15, 2014
SERVICE BRAKES
1 complaint
MY FRONT BRAKES HAVE TO BE CHANGED EVERY THREE MONTHS , MY VAN WILL STALL OR ACT LIKE ITS GOING TO STALL I HAVE TO GIVE IT GAS AND AFTER I MOVE FOR A FEW IT STOPS, MY VAN IS CONSTANTLY OUT OF LINE WHICH WEARS ON THE TIRES ,THE METAL COOLANT LINES THAT GO FOR THE REAR HEAT WAS RUSTED AND CORRODED BADLY CAUSING A HUGE LEAK , ALSO THE TRANSMISSION COOLER BRACKET LOCATES IN FRONT OF RADIATOR BROKE CAUSING A HOLE IN THE RADIATOR, THIS HAS NOT ONLY HAPPENED IN MY 2004 GRAND CARAVAN BUT ALSO IN MY ELDERLY PARENTS 2004 CARAVAN. AFTER READING THROUGH ALL THE COMPLAINTS I DO UNDERSTAND THAT THINGS WILL HAPPEN AND GO WRONG AND HAVE TO BE FIXED BUT WHEN THE DEALERSHIP OR THE MANUFACTURER DOESN'T SHOW ANY INTEREST IN WANTING TO HELP THE CONSUMER THERE'S NOT MUCH A PERSON CAN DO THAT IS UNTIL SOMEONE GETS HURT AND I CAN GUARANTEE IF IT HAPPENS TO BE MY FAMILY THERE WILL BE AN ENORMOUS LAW SUIT WITH A LOT OF PUBLICITY LETS SEE HOW SALES DO AFTER I GET DONE. *TR
Aug 07, 2014
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
PERIODICALLY, THE ENGINE OF OUR 2004 GRAND CARAVAN SPUTTERS AND DIES WITHOUT WARNING. TYPICALLY THIS HAPPENS RIGHT AFTER FILLING THE GAS TANK. UPON LEAVING THE GAS STATION, THE VAN RUNS NORMALLY FOR A MINUTE OR TWO, THEN CUTS OUT ALL TOGETHER. USUALLY THIS HAPPENS JUST AS WE ARE PULLING OUT OF THE STATION INTO TRAFFIC. ONCE THE VAN IS RE-STARTED, IT RUNS ROUGHLY FOR A MINUTE, THEN QUITE NORMALLY. THIS FIRST OCCURRED IN LATE 2009 AND HAPPENED INFREQUENTLY FOR A TIME. THE OLDER THE VAN BECOMES, THE MORE FREQUENTLY IT HAPPENS - NOW ON ALMOST EVERY FILL-UP. RELATED TO THIS ISSUE, PERIODICALLY AFTER STARTING THE VAN AT HOME, WITH A NEARLY FULL TANK OF GAS, IT RUNS FINE FOR A MINUTE OR TWO, THEN THE ENGINE SEEMS TO GO INTO IDLE AND COMPLETELY FAILS TO RESPOND TO THE GAS PEDAL. TYPICALLY THIS HAPPENS AFTER STOPPING AT A STOP SIGN NEAR HOME. THE ENGINE RUNS, BUT THERE IS NO ACCELERATION. WE DRIFT TO THE SIDE OF THE ROAD, BRAKE TO A STOP, WAIT A MINUTE (SOMETIMES SHIFT TO PARK), THEN TRY THE GAS PEDAL AGAIN. THE VAN WILL RESPOND NORMALLY AT THAT POINT AND RUN FOR THE REST OF THE DAY WITHOUT FURTHER TROUBLE. (THIS SEEMS TO HAPPEN MORE OFTEN WHEN OUTSIDE TEMPERATURES ARE BETWEEN 50 AND 65 DEGREES.) WE HAVE HAD THE VEHICLE EXAMINED A NUMBER OF TIMES BY SEVERAL VERY REPUTABLE AUTO SERVICES AND NONE HAVE BEEN ABLE TO IDENTIFY OR CORRECT THE PROBLEM.
Mar 04, 2014
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
DASH LIGHTS AND BACK UP LIGHTS STOPPED WORKING COMPLETELY AIRBAG ERROR LIGHT SOMETIMES ITS ON , SOMETIMES NOT. ATTEMPTED TO PURCHASE REBUILT BODY CONTROL MODULE, BUT WAS INFORMED IT IS ILLEGAL TO SELL ONE. WHEN YOU CANNOT REPAIR OR REPLACE A PART, IT SEEMS LIKE THE MANUFACTURER SHOULD BE OBLIGATED TO RECALL AND REPLACE THIS PART WHEN DEFECTIVE, WHICH, INVESTIGATION SHOWS TO BE COMMON PROBLEM. I CANNOT PASS INSPECTION WITH INOPERABLE BACK UP LIGHTS AND IF AIRBAG LIGHT IS ON, BUT CANNOT BUY REPLACEMENT PART. IT SUCKS TO OWN A DISPOSABLE VEHICLE. *TR
Jan 28, 2014
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
THIS INCIDENT OCCURS EVERY TIME I FILL UP WITH FUEL. IT BEGAN AT APPROXIMATELY 35,000 MILES AND CONTINUES UNTIL THIS DAY AT ABOUT 116,000 MILES. INCIDENT DESCRIPTION: I ENTER THE GAS STATION. I FILL UP WITH FUEL UNTIL THE PUMP STOPS, NOT A "TOP-OFF". I START THE IGNITION AND BEGIN TO DRIVE AWAY. THE ENGINE STUTTERS AND SOMETIMES STALLS COMPLETELY. AFTER A SHORT DISTANCE, 3 MILES OR SO, IT RUNS NORMALLY. RECENTLY AFTER MY KNEE SURGERY, MY WIFE WAS DRIVING AND PULLED OUT INTO TRAFFIC, LEFT HAND TURN, AFTER A REFUEL. WE WERE TRYING HIGH-TEST ETHANOL FREE GASOLINE. WELL SHE MADE IT INTO THE CENTER TURNING LANE AND WAITED HER TURN. WHEN AN OPENING ARRIVED SHE PRESSED THE ACCELERATOR AND THE VAN STARTED AND FAILED COMPLETELY, LEAVING US HALF-WAY IN THE LANE FOR ONCOMING TRAFFIC. THANKFULLY THE ONCOMING TRAFFIC SLOWED AS THEY BLEW THEIR HORNS AND SHE WAS ABLE TO RESTART THE VAN AND BEGIN TO DRIVE. THIS WAS A MOST MISERABLE EXPERIENCE ESPECIALLY SINCE WE HAD ALL THREE OF OUR SMALL CHILDREN IN THE VAN WITH US. SOMETHING REALLY NEEDS TO BE DONE TO CORRECT THIS ONGOING AND DANGEROUS ISSUE. *TR
Jun 18, 2013
STEERING,ENGINE AND ENGINE COOLING
1 complaint
AFTER GOING THROUGH WATER PUDDLES, THE CAR BECAME DIFFICULT TO STEER. THE WHEEL TURNED BUT AS IF THE ENGINE WAS OFF. THE CAR ALSO HESITATES AS IF THE ENGINE WILL STALL. *JS
Apr 21, 2012
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 15 MPH WHEN THE SMELL OF BURNED RUBBER EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM UNDER THE HOOD. IN ADDITION, THE HEAD LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS DESTROYED AND THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 121,000.
Jan 20, 2012
Fire: 1
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
PASSENGER SIDE, POWER SLIDING DOOR CLOSED HALF WAY. NOW IT DOESN'T POWER CLOSE AT ALL. DOOR DOESN'T OPEN MANUALLY FROM THE INSIDE. WHILE DRIVING, DOOR WASN'T CLOSED ALL THE WAY AND THE DOOR AJAR LIGHT/ALARM IN THE DASH FAILED TO WARN ME. *TR
Jun 08, 2010
EXTERIOR LIGHTING
1 complaint
RIGHT REAR TAIL LIGHT LENS (COVER) HAVE A TENDENCY TO COME APART. IT HAPPEN TO MY SISTER IN LAW 2004 DODGE GRAND CARAVAN, TWICE. FIRST IT WAS UNDER WARRANTY, SECOND, WE SAW IT BEFORE IT'S CAME APART. I HAVE SEEN SAME MODEL THAT DON'T HAVE LENS COVER . *TR
Jul 23, 2008
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
PARK THE VAN,GO OUT AND VAN WILL NOT START-NO RADIO OR LIGHTS LEFT ON. DEALERSHIP HAS CHECKED THE BATTERY SEVERAL TIMES AND SAID IT WAS NOT THE BATTERY YET IT STILL DOES IT AND THIS IS GOING ON TO TWO YEARS NOW. *TR
Feb 11, 2008
VISIBILITY,EQUIPMENT
1 complaint
FOR THE SECOND TIME THIS YEAR A WINDOW HAS EXPLODED ON MY 2004 DODGE GRAND CARAVAN. I WAS DRIVING DOWN THE ROAD AT POSTED SPEED, LIGHT TRAFFIC, SUNNY DAY, WINDOWS DOWN, AND POP, THE PASSENGER SLIDER WINDOW SHATTERED. IT LOOKED LIKE IT POPPED FROM THE INSIDE OF THE VAN. I WAS FORTUNATE ENOUGH TO PULL OVER AND WAS ABLE TO STOP SAFELY. ONCE I STOPPED THE WINDOW JUST FELL OUT. I CALLED CHRYSLER CUSTOMER SERVICE LINE AND WAS ADVISED BY MS. J TO PROCEED TO THE DEALER THAT I HAD PURCHASED THE CAR FROM TO HAVE THE VEHICLE INSPECTED. I WENT TO THE DEALER THE FOLLOWING MORNING, AND THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE WINDOW. I EXPLAINED THAT THIS WAS THE SECOND INCIDENT THIS YEAR WHERE A WINDOW HAS EXPLODED, AND HE TOLD ME SINCE HE DIDN'T SEE THE FIRST ONE THERE WAS NOTHING HE COULD DO. NO DOCUMENTATION, NOT EVEN A DRIVE IN THE CAR. NOW IN ADDITION TO THE PROBLEM WITH THE WINDOWS, THE VAN HAS A FRONT END PROBLEM, A REAR END PROBLEM, AND A TRANSMISSION PROBLEM. THE FRONT TIRES FEEL LIKE THEY ARE FALLING OFF THE VAN WHILE DRIVING, WHEN TURNING RIGHT THE REAR END FEELS LIKE IT IS TILTING AND THE LEFT TIRE SQUEALS, AND THE CAR SHIFTS IMPROPERLY, OR HESITATES IN TRAFFIC. *TR
Oct 26, 2007
STEERING,SUSPENSION
1 complaint
DT: THE CONTACT STATED THAT THE FRONT SWAY BAR VIBRATED T CAUSING AN OVERALL ROUGHNESS WHILE DRIVING. THE CONTACT TOOK VEHICLE TO A DEALER, WHO REPLACED THE SWAY BARS. ALSO, THE DEALER REPLACED THE STEERING RACK AND UPPER STRUT BEARING. NO FURTHER PROBLEMS SINCE THIS REPAIR WAS PERFORMED. *AK
Oct 27, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
WE HAVE HAD NUMEROUS AND REPEAT PROBLEMS WITH OUR 2004 DODGE GRAND CARAVAN AND WE GET NO HELP FROM THE DEALER OR THE MANUFACTURER. THE MAIN COMPLAINT THAT IS MOST CONCERNING IS OUR BRAKES AS WE HAVE HAD TO REPLACE THEM 3 TIMES IN LESS THAN A YEAR. WE HAVE TERRIBLE SHAKING, VIBRATION AND GRINDING. THE VEHICLE HAS PULLED TO THE RIGHT FROM THE MOMENT WE PURCHASED IT, I THOUGHT IT WAS OUT OF ALIGNMENT BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH IT HAS BEEN IN SEVERAL TIMES. COINCIDENTALLY IT IS THE RIGHT SIDE THAT WEARS MORE THAN THEN LEFT. UPON TAKING IT TO AN AAA APPROVED AUTO CENTER AND ASE IT WAS FOUND THAT THE CALIPERS HAVE BEEN BINDING AND THE ROTORS WERE TOO THIN TO MACHINE. WE HAVE KEPT THE PARTS THAT THE REPAIR SHOP REMOVED SO THAT THE CONDITION AND WEAR CAN BE DOCUMENTED PHYSICALLY SHOULD A REPRESENTATIVE OF DODGE WISH TO SEE THE ACTUAL PARTS. WE PAID OVER 32,000 FOR THIS VEHICLE 18 MONTHS AGO AND IT CONSISTENTLY UNDER PERFORMS AND AS MENTIONED ABOVE HAS HAD SEVERAL MECHANICAL PROBLEMS BUT THE RELIABILITY OF THE BRAKING SYSTEM IS MORE THAN INCONVENIENT AND EXPENSIVE, IT IS A SAFETY CONCERN. I DO NOT TRUST THE DEALERSHIP TO CORRECTLY DIAGNOSE AND THE DEALERSHIP AND MANUFACTURER MAINTAIN THAT THIS IS VEHICLE IS PERFORMING AS INTENDED. THEREFORE WE MUST CONCLUDE THAT THE 2004 DODGE GRAND CARAVAN IS DESIGNED TO PERFORM POORLY AND BE IN THE SHOP REGULARLY. *NM UPDATED 11/4/2005 - THE REAR WINDSHIELD WIPES HAVE BEEN REPAIRED ON TWO SEPARATE OCCASION BUT THEY STILL DON'T WORK. THE SES LIGHT ILLUMINATED AND THE VEHICLEWAS TAKEN TOT HE DEALER. THEY DIAGNOSED THE PROBLEM AND FOUND FAULT CODES FOR CYLINDER #3 MISFIRE AND MULTIPLE CYLINDER MISFIRE. THE DEALER INSTALLED SPARK PLUGS, REPLACED PLUF WIRES AND FLASHED THE PCM. *NM
Oct 24, 2005
SEAT BELTS
1 complaint
2004 DODGE GRAND CARAVAN SE DEVELOPED PROBLEMS WITH THE SEAT BELT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. ***NO ANSWER REQUIRED***. *MR THE SEAT BELT COULD NOT BE PULLED OUT OF IT'S HOUSING. THE CONSUMER TRIED SEVERAL TIME BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO A DODGE DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. SINCE THE DEALER COULDN'T DUPLICATE THE PROBLEM THEY REFUSED TO REPLACE THE SEAT BELT FREE OF CHARGE. THE CONSUMER PAID OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED. *NM
Sep 06, 2005
VISIBILITY
1 complaint
MY CONCERN IS WITH MY SUN-VISORS ON MY VEHICLE,,THEY WILL NOT STAY UP AGAINST WINDSHIELD ,THEY STAY ABOUT THE 5 O'CLOCK POSITION,,DEALER SAYS ALL GRAND CARAVANS ARE LIKE THIS,,NOW WITH THIS SUN-VISOR AT THE 5O'CLOCK POSITION AND YOU ARE A TALL PERSON , IT PARTIALLY BLOCKS YOUR VIEW OF THE ROAD AHEAD OF YOU , SO YOU CHOICE IS TO NOT USE THE SUN-VISORS OR PEAK UNDERNEATH THEM WHILE YOU ARE DRIVING...OF COURSE IF YOU ARE 5' TALL THIS WOULD NOT EFFECT YOU BUT IF YOU ARE SAY OVER 5'10" COULD/WOULD BE A PROBLEM...THANKS FOR YOUR TIME,,,LARRY MILLOY
Jul 17, 2005
SUSPENSION
1 complaint
CONSUMER STATED THAT HE PURCHASED A 2004 GRAND DODGE CARAVAN AND IT VIBRATED WHILE DRIVING. HE STATED IT VIBRATED AS IF THE TIRES WERE UNBALANCED. THE CONSUMER STATED THE DEALER HAD REMOVED ALL THE TIRES AND HAD REBALANCED THEM, BUT IT DID NOT HELP. HE ALSO STATED THAT A CHRYSLER ENGINEER WAS CALLED IN AND HE WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. HE ALSO STATED HE CALLED THE CHRYSLER MANUFACTURER AND THEY TOLD HIM THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER BELIEVED THERE WAS A PROBLEM, BECAUSE NO VEHICLE SHOULD VIBRATE WHILE DRIVING. *JB
Dec 16, 2003
4.6/5.0
65 reviews

Frequently Asked Questions

How many problems does the 2004 DODGE Grand Caravan have?

The 2004 DODGE Grand Caravan currently has 116 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2004 DODGE Grand Caravan?

The most common problems reported for the 2004 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2004 DODGE Grand Caravan problem data come from?

All problem and complaint data for the 2004 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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