How many problems does the 2010 DODGE Grand Caravan have?

The 2010 DODGE Grand Caravan currently has 1037 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 DODGE Grand Caravan?

The most common problems reported for the 2010 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 DODGE Grand Caravan problem data come from?

All problem and complaint data for the 2010 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 DODGE Grand Caravan Problems

ELECTRICAL SYSTEM

328 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle with the key fob, the vehicle failed to start. The contact stated that the failure was a persistent failure. The vehicle was towed to the dealer, where it was diagnosed with a failed WIN switch module. The contact was informed that the WIN switch module needed to be replaced. The vehicle was not repaired. The dealer referenced an unknown recall with a similar failure; however, the VIN was not associated with a recall for the failure. The contact was informed that the VIN was not included in the recall. In addition, the contact stated that the vehicle was taken to an independent mechanic, and the key fob was replaced three times. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Oct 08, 2025

The ignition lock cylinder is giving out and has on numerous occasions left me my wife and my [XXX] and [XXX] stranded in random places in the cold. When I did the research I found that 2010 dodge grand caravans has a recall for this part do to a faulty node. How I know it’s the ignition lock cylinder is the key gets stuck in the ignition and won’t start the car or any electrical stuff like the odometer to light up or any other electronic stuff. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 17, 2025

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while the vehicle was parked, while attempting to roll down the window down the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the wiring harness and window switch had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V234000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed contact that the vehicle was repaired under the recall in 2016. The failure mileage was 145,000.

Nov 22, 2024

The win modules failed, engine shut off while driving. Yes. Not been inspected. No warnings

Oct 12, 2024

The contact owns a 2010 Dodge Grand Caravan. The contact stated that after turning off the vehicle, the ignition key was stuck in the ignition switch. The contact stated that the failure recurred intermittently. The contact stated that the failure was draining the battery and causing the rearview camera to become inoperable. The contact related the failure to NHTSA Campaign Numbers: 11V139000 (Electrical System) and 14V373000 (Electrical System, Air Bags). An unknown dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall repair had already been performed on the vehicle. The failure mileage was approximately 71,000.

Mar 14, 2024

+ 323 more complaints for this component

ELECTRICAL SYSTEM,AIR BAGS

127 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated no warning light was illuminated. The contact was able to pull over and restart the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

Aug 24, 2021

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, ALL THE WARNING INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S WORKPLACE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRELESS IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT SPOKE TO A DEALER AND INFORMED THE CONTACT THAT THERE WAS NO RECALL AND DECLINED TO SERVICE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

May 01, 2017

ALL OF MY PROBLEMS STARTED ABOUT 30-45 DAYS AGO. I WAS DRIVIN ALONG AT 65 MPH AND LIGHTS STARTED LIGHTING UP ON MY DAS AND THEN STARTED FLICKERING. NOT LONG AFTER THAT THE DASH WOULD LIGHT UP AND THE ALL OF A SUDDEN DIE AND HAVE NO POWER AT ALL. EVERYTHING STOPPED WORKING, RADIO, CLOCK, SPPEDOMETER, ETC. SINCE THEN THE VAN HAS BEEN BACK TO THE DEALERSHIP. THE FIRST DIAGNOSIS WAS A BRAKE SWITH RELAY AND THEY SAID THAT SHOULD FIX IT. WELL THE SAME PROBLEMS OCCURED A FEW MORE TIMES WITH NO COMMON DENOMINATOR AS TO WHY IT WAS NOT RUNNING. I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY UNPLUGGED THE TIPM (TOTAL INTEGRATED POWER MODULE). THEY SAID THAT CLEARED ALL CODES AND A RESET FIXES THE PROBLEM SOME TIMES. I PICKED IT UP THE NEXT AND EVERYTHING WAS FOR MY TRIP TO ST. LOUIS AND BACK. I GOT IN THE VAN LATER THAT EVENING AND WHILE DRIVING DOWN THE DRIVEWAY THE ENGINE SHUT OFF AND THE VAN LOST ALL POWER. I ALMOST TOO OUT MY FENCE WHEN THIS HAPPENED. I PUT IT IN PARK AND THE KEY WOULDN'T COME OUT. AFTER A LITTLE WHILE THE KEY CAME OUT ANBD THE VAN FINALLY STARTED. I CALLED THE TOW TRUCK AND HAD IT HAULED DIRECTLY TO THE DEALER. AFTER A FEW DAYS THE DETERMINED IT WAS HE TIPM AND THE BILL WAS APP. $1000.00. I HAVE A CASE OPENED WITH CHRYSLER (CASE #: 31057897) WITH THERESA. AFTER GOOGLING THE TIPM I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH CARAVANS, TOWN & COUNTRY'S, DODGE RAMS, DURANGOS AND SOME JEEP MODELS. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO RECTIFIED BY CHRSLER.ALL OF THESE INCIDENTS HAVE OCCURED IN VARIOUS LOCATION (PAKKING LOTS, DRIVEWAY, RURAL HIGHWAYS WITH NO SHOULDER, STOP LIGHTS AND STOP SIGNS.)

Feb 22, 2017

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 07, 2016

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 02, 2016

+ 122 more complaints for this component

ENGINE

46 complaints

WHILE DRIVING CAR IT SHUTS OFF. IT HAS HAPPENED NUMEROUS TIMES UP TO 3 TIMES A DAY. I LOSE ALL POWER STEERING, BRAKES ECT.

Jan 23, 2021

CYLINDER HEAD FAILURE GASKET

Jan 04, 2021

AT 35,000 KM WITH IN WARRANTY PERIOD CHECK ENGINE LIGHT CAME UP. WENT TO DEALER, THEY FOUND CYLINDER # 5 MISFIRED. ACCORDINGLY TO DEALER THIS WAS REPAIRED BY CERTIFIED TECH AND VAN WAS IN GARAGE FOR 1 WEEK. THEN THIS VAN STARTED STALLING ENGINE AT 99,000 KM APPROX. THE ENGINE STALLS AND NO CODE IS REGISTERED AT LOW SPEEDS AND TURNS. FINALLY ONE DAY CHECK ENGINE LIGHT CAME UP 0406 CODE CAME IN WHILE CHECKING. MY MECHANIC CLEANED EGR VALVE CHANGED GASKETS. IT RUN FINE BUR STILL AFTER COUPLE OF MONTHS THE ENGINE STARED STALLING OCCASIONALLY. LEAVING STEERING WHEEL HARD TO CONTROL AND NO BREAKS. AT 135,00 THE ENGINE STOPPED RUNNING. TOOK TO GARAGE 2 CYLINDERS WERE DEAD, HAVE TO SPEND $ 4,000 TO GET A USED MOTOR IN THIS TO BRING IT BACK TO ROAD. CHANGED TIMING BELT, WATERPUMP AND EXTENDED WARRANTY IT DID RUN FINE FOR 6-7 MONTHS. IT AGAIN STARTED STALLING AT VARIOUS SPEEDS WHILE DRIVING, I SEARCHED, THERE ARE OVER 100 COMPLAINTS AND NO SOLUTION. WENT TO MECHANIC MANY TIMES BUT NO CODE IS STORED BUT STILL VAN ENGINE STALL. IT STALLS EVEN AT 60 KM/HR SPEED MAKING IT DANGEROUS TO OPERATE ON ROAD. I CAN REAR END OR CAN GET REAR ENDED AS IT STALLED. MOST DANGEROUS HAPPENED WHEN IT STALLED WHILE MAKING A LEFT TURN AND LUCKILY THE ON COMING TRAFFIC WAS BIT FAR AWAY AND PERSON WAS ALERT TO STOP SAFETY WITHOUT HITTING. I AM AFRAID IF THIS HAPPENS AGAIN AND A TRUCK IS COMING STRAIGHT. DODGE IS NOT TAKING ANY RESPONSIBILITY OR INVESTIGATION FOR THIS ISSUE. I WILL LIKE SAFTEY AUTHORITIES TO TAKE ACTION AND SAVE LIVES. IT IS NOT SAFE TO KEEP DRIVING THIS VAN BUT HAVE NO CHOICE AS THERE IS NO SOLUTION PROVIDED BY MANUFACTURER AND HAVE NOT MUCH MONEY IN HAND TO BUY ANOTHER. ENGINE ISSUE, FRONT BREAK ISSUE ARE THE MAIN ISSUES IN THIS. MOST IMPORTANTLY THE SUDDEN ENGINE STALING AT ANY SPEED IS A DANGEROUS ISSUE TO HAVE

Sep 29, 2020

VAN EITHER EXHIBITS A SLOW TO NONE START AS WELL AS STALLING WHILE DRIVING, USUALLY IN 1ST 10 MINUTES OF DRIVING

Jul 02, 2020

WHILE DRIVING, THE ENGINE SUDDENLY SHUTS OFF. THIS HAPPENS AT VARIOUS DIFFERENT SPEEDS AND OCCURS MULTIPLE TIMES PER DAY.

May 31, 2020

+ 41 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

44 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated that after starting the vehicle, the vehicle almost stalled. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that several attempts were needed to start the vehicle. There was no warning light illuminated. The contact had taken not the vehicle to a local dealer. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

Feb 15, 2023

The engine shut off while driving. This has happened with my wife and myself over 20 times. I can shift it into neutral and restart the car. Sometimes it takes 2-3 times to start the car (again). One time I was going down a hill on a curve about 30mph and it shut down. I could barely turn the steering wheel manually to prevent me crossing the double yellow lines into another car. This could be very dangerous! I have not gotten around to taking it to a dealer 60 miles away. My car has not been inspected by anyone yet. There were no warning lights or messages or any other symptoms of the problem prior to the failures.

Apr 30, 2022

Engine has shut off while driving, van 2010 dodge purchased used from dealership @ 98,000 miles less then a yr ago. While driving dinging noise can be heard all gages go crazy and all lights come on from dashboard. This has occurred many times, my biggest fear is causing an accident while my children are with me. Van was taken in for service at local dealership, after a week I was told that there was no issue with the van. The frustrating part is this problem is not constant, and I can go weeks without any problems. Two days after pick from dealership problems started up again. Maybe a second trip to the dealership will give me some answers. I shouldn't be afraid to drive my van, but every time I get behind the wheel that is what if feel. This single mom can't afford to replace the van

Mar 28, 2022

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Apr 16, 2021

TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING AND BRAKING FUNCTIONALITY. THE CONTACT STATED THAT HE MANEUVERED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. ADDITIONALLY, THE VEHICLE FAILED TO START WHILE USING THE REMOTE START FEATURE. THE CONTACT ALSO STATED THAT HIS WIFE WAS NOT ABLE TO ENTER THE VEHICLE USING THE KEYFOB. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE (959 HIAWATHA BLVD W, SYRACUSE, NY 13204) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED WAS TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE IGNITION SWITCH WAS PREVIOUSLY REPLACED UNDER RECALL. THE CONTACT WAS REFERRED TO A DEALER FOR ASSISTANCE. THE CONTACT MENTIONED THAT HE HAD REPLACED THE DRIVEBELT AND THE TENSIONER PULLEY DUE TO THE DRIVEBELT SLIPPING. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Jan 11, 2021

+ 39 more complaints for this component

SERVICE BRAKES

44 complaints

REAR BRAKES WEAR OUT INCREDIBLY FAST. THERE IS A PROBLEM WITH THE BRAKE CALIPER NOT RELEASING, WHICH SEEMS TO BE CAUSING THE REAR BRAKE WEAR.

Aug 01, 2019

REAR CALIPERS CONTINUE TO SEIZE EVEN AFTER REPAIR AND REPLACEMENT. THIS CAUSES THE REAR BRAKES TO GRIND DOWN THE PADS AND ROTORS. A QUICK ONLINE SEARCH REVEALED OVER 200 CONSUMERS WITH THE SAME COMPLAINT. SOME OF THE EXAMPLES WERE BEFORE THE VEHICLE EVEN HAD 50K ORIGINAL MILES. THIS DOES NOT SEEM TO BE A RANDOM ISSUE BUT RATHER A DESIGN FLAW THAT THE CONSUMER SHOULD NOT BE LIABLE FOR .

Jul 19, 2018

I HAVE OWNED MY DODGE CARAVAN SINCE APRIL 2016 AND HAVE NEEDED 3 EXTENSIVE BRAKE JOBS TOTALING OVER $3,000 WHICH INCLUDED NEW PADS, ROTORS AND CALIPERS. I HAVE READ ON OTHER SIGHTS I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM WITH THE SAME VEHICLE. I AM ABOUT TO TAKE MY VEHICLE IN FOR THE FORTH TIME AND AM VERY FRUSTRATED WITH THIS PROBLEM. I DRIVE MY FOUR CHILDREN AROUND IN THIS VEHICLE AND NEED IT TO BE SAFE. THAT IS WHY I ORIGINALLY BOUGHT THIS VEHICLE. NO BRAKES ARE NOT SAFE.

Jan 26, 2018

VAN REAR BRAKES WILL INTERMITTENTLY STICK AND NOT RESPOND (RELEASE) TO OPERATOR CONTROL. VEHICLE DOES NOT GIVE WARNING OF MALFUNCTION, AND ONLY INDICATION OF THE MALFUNCTION IS THAT THE VEHICLE WILL LOSE SPEED VERY QUICKLY WHEN NOT UNDER POWER VIA GAS PETAL. WHEN ACCELERATION IS APPLIED, INDICATION OF MALFUNCTION MAY BE OBSERVED IN REDUCED FUEL EFFICIENCY. IF TRAVEL PERSISTS UNDER A MALFUNCTION CONDITION, BRAKE WILL EXCESSIVELY HEAT AND BEGIN SMOKING. MALFUNCTION CONDITION WILL HAPPEN REGARDLESS OF SPEED, OUTDOOR TEMPERATURE, AND ROAD CONDITIONS. OCCURRENCE OF MALFUNCTION IS APPX ONCE OR TWICE A SEASON.

Jan 12, 2017

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WITHIN SHORT INTERVALS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

Aug 17, 2016

+ 39 more complaints for this component

UNKNOWN OR OTHER

36 complaints

the driver side window components made lots of noise then the window fell down into the door causing me to need a motel and find a window repair shop as I was traveling from NY to Georgia when this happened, the resulting bills were close to $1000. yes it is available for inspection I am [XXX] was [XXX] and this $ issue is very simply a terrible burden to my life, luckily I had a credit card with me that I could use but paying that balance will be a time consuming endeavor on the little I live on financially. the component was inspected by the glass repair shop as it was being torn apart to be fixed. no warnings were provided only horrible noise from the door just before the window dropped the next time I went to use it. The last Dodge Grand caravan I owned was a 2005 and I had it 6 years with minimal expense so when I found this one, a 2010 with no power doors it was ideal for me financially or so I thought, has caused considerable problems in my financial life and now I am too scared to go back to NY with it for fear of the other windows breaking. I got a motel room because a storm was impending, called window repair shops in Chambersburg va, the second one I called said bring it over, it was the weekend before July 4th of 2025 and I was very lucky to get the help as the shop owner was leaving for a week vacay soon, they ordered the part from the nearby dealership, but it cost me $583. for the part plus repair, truly devastating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 07, 2025

When you are driving all of a sudden it just won't go forward and it has slipped into neutral. You have to find a place to coast so you can shut it off and restart it then it will go again. You never know when it's going to do it so it's very dangerous because there is not always a place to pull over. I have to put my flashers on and hope everyone goes around. I took it to repair place and they were unfamiliar with this happening. It does this from 1 to 4 times a day.

Jul 26, 2024

Drivers side sliding door locked closed cannot open.

Sep 12, 2023

There was no warning. The vehicle just shut off. I replaced the battery and had alternator checked it is fine. If I drive on a side road or hit a bump in the road, the van shuts off. I have no brakes or steering. I called the recall number and they said it is not on the recall list. My van was made in 09/2009. Maybe there are others not on list. I just bought the vehicle, maybe that is why they sold it. Please help me.

Jan 28, 2022

The engine stops running while driving, leaving you in the middle of driving, unable to turn or drive safely. You have to put it into drive and restart the car. It happens without notice while driving, and you must restart multiple times during a trip to work or wherever you're going.

Jul 12, 2021

+ 31 more complaints for this component

ENGINE AND ENGINE COOLING

26 complaints

AT 30,015 MILES MY AIR CONDITIONER STOPPED WORKING AND BLOWING HOT AIR. I HAVE TAKE IT TO THE DEALERSHIP, WHERE I HAD BOUGHT IT BRAND NEW AND WAS TOLD SINCE IT WAS OVER 30,000 MILES IT WAS NOT COVERED BY WARRANTY. ONLY 15 MILES OVER. I AM A 70 YEAR OLD WOMAN ON A FIXED IN COME. YOU PURCHASE A NEW VEHICLE AND EXPECT THINGS TO WORK OR LAST PAST 30,000 MILES. SHAME ON DODGE AND CHRYSLER FOR NOT BACKING THERE PRODUCTS. *TR

Jun 19, 2014

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHEN DRIVING AT VARIOUS SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED SEVERAL FAILURE CODES. THE DEALER RESET THE VEHICLE KEY CODES. THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO VIBRATE WHILE DRIVING AT ANY SPEED. THE FAILURE AND THE CURRENT MILEAGE WAS 33,148.

Mar 01, 2012

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR WHEN THE VEHICLE WAS IN MOTION SPORADICALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 42,500 AND THE CURRENT MILEAGE WAS 44,290.

Jan 19, 2012

TOOK MY VAN INTO COLORADO CHRYSLER JEEP ON JULY 19, 2011 FOR RECALL #L25, THEY HAVE NOT DONE THE WORK AS OF 10-31-2011. THEY ARE TELLING ME THAT THE PART IS ON BACK ORDER, IT HAS BEEN OVER 3 MONTHS?????? WHAT'S WRONG WITH THIS? *TR

Oct 30, 2011

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARED AND THE GEAR WAS SHIFTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL WINDING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE DURING DIAGNOSTIC TESTING. THE DEALER THEN ADVISED THAT THE VEHICLE WAS OPERATING ACCORDING TO THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 640 AND THE CURRENT MILEAGE WAS 10,800. UPDATED 10/21/11 *BF UPDATED 3/30/12 *CN

Oct 07, 2011

+ 21 more complaints for this component

EXTERIOR LIGHTING

23 complaints

2010 GRAND CARAVAN SE, BOUGHT 100000 MILES THE FIRST WEEK OF DRIVING HEADLIGHTS WOULD GO OFF WHILE DRIVING WORKED THEW SWITCH AND CAME BACK ON GOT ME HOME NOW NOT WORKING AT ALL. I HAVE READ MANY MANY COMPLAINTS OF THIS ON GOING PROBLEM BOTH ON THIS WEBSITE AND IN OTHER FORUMS. IM STUNNED THAT NTHSA WILL RECALL A VEHICLE FOR AN EMBLEM COMIONG LOOSE ON AN AIRBAG COVER BUT WITH A SERIOUS SAFTEY ISSUE, LIFE OR DEATH AT NIGHT ON A DARK ROAD THERE IS NO RECALL.

Feb 15, 2021

HEADLIGHTS FAILED AFTER DRIVING APPROXIMATELY 30 MINUTES. WHEN TURNED OFF AND BACK ON, THEY WOULD BLINK FOR TWO OR THREE TIMES THE REMAIN OFF. AFTER ABOUT 30 MINUTES I RETURNED TO THE CAR AND THEY TURNED ON NORMALLY AND WORKED FOR ABOUT 9 MILES BEFORE FAILING AGAIN. AFTER ABOUT 5 MINUTES OF RESTARTING AND RETRYING THE LIGHTS THEY WORKED AGAIN FOR ANOTHER 8 MILES THEN FAILED AGAIN. REPEATED PROCESS AND WAS ABLE TO DRIVE ABOUT 20 MILES HOME WITH NO MORE FAILURES. SAME FAILURE OCCURRED AGAIN YESTERDAY (ABOUT 4 DAYS AFTER FIRST INCIDENT). THIS TIME THERE WERE MULTIPLE FAILURES IN 12 MILES. ALL FAILURES OCCURRED WHILE THE VEHICLE WAS IN MOTION.

Dec 03, 2018

HEADLIGHTS GO OUT UNEXPECTEDLY, IT HAS HAPPENED WHILE DRIVING AND WHILE STANDING STILL. FOG LIGHTS AND RUNNING LIGHTS WORK BUT HEADLIGHTS DO NOT. IF THEY ARE WORKING AND YOU TURN ON THE BRIGHTS THEY GO OUT AND THEY GO ON AND OFF BY THEMSELVES.

Oct 31, 2018

AFTER STARTING MY VAN, I WILL TURN ON MY HEADLIGHTS AND THEY WILL FLICKER ON AND THEN OFF REALLY QUICK. THIS HAPPENS RANDOMLY. I WILL WAIT A FEW MINUTES AND TRY AGAIN AND THE SAME THING WILL HAPPEN. I CAN FLIP THE HIGH BEAMS ON AND THEY WILL FLICKER ON AND THEN RIGHT OFF. HOWEVER, THE FOG LIGHTS WILL COME ON. I CAN USUALLY SIT AND WAIT ABOUT 10 TO 15 MINUTES AND THE LIGHTS WILL USUALLY COME ON.

Jul 30, 2017

I WAS DRIVING THROUGH A DARK COUNTRY ROAD AND MY HEADLIGHTS WENT COMPLETELY OFF. I REACHED FOR THE CONTROL, TURNED IT OFF THEN ON, THE LIGHTS BLINKED THEN WENT OFF. I WAS ABLE TO GET THE FOG LIGHTS ON. THE NEXT DAY THEY NECT DAY THEY WORKED. A FEW WEEKS LATER, THE LIGTS WENT OUT AGAIN WHILE DRIVING DOWN AN INTERSTATE HIGWAY @70MPH. IT HAS RECOVERED MULTIPLE TIMES.

Jun 30, 2017

+ 18 more complaints for this component

POWER TRAIN

19 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 40 MPH, unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to pull over to the side of the roadway. The contact waited for the engine to cool down and then restarted the vehicle. The vehicle then started operating normally. The vehicle was taken to the dealer however, the contact was unsure what was replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted and stated that the vehicle needed to be diagnosed at the dealer. The failure mileage was 140,000.

Feb 14, 2023

'TAKATA RECALL' WHEN DRIVING AT SPEEDS OF 55-60 . THEN APPLYING THE BRAKE QUICKLY TO STOP THE TRANSMISSION JUMPS FORWARD AT TIMES. ALSO ON OCCASIONS THE WHEN DRIVING THE VEHICLE FOR A HOUR OR SO , IF YOU APPLY THE BRAKE WHEN AT A LIGHT OR STOP SIGN THE VEHICLES R.P.M WILL IDLE AT 2-2.5 AS OPPOSED TO 1-1.5 . FEELING AS THOUGH IT'S LUNGIN YOU FORWARD.. I HAVE A WARRANTY ON THIS VEHICLE WHICH IS UP ON 2-26-18 . THIS VEHICLE ONLY HAS 83,000 MILES ON IT . HOPEFULLY THIS TIME THEY FIX THE ISSUE. I HAVE OWNED TWO OTHER DODGE VANS AND THEY ALL HAVE HAD THE SAME ISSUE. BUT DUE TO THE FACT , THERE ARE NO CHECK ENGINE LIGHTS ON THEY NEVER CATCH THE ISSUE. SO IT'S NOT UNTIL MY WARRANTY RUNS OUT AND I HAVE TO PAY OUT OF POCKET THAT THEY FIND THE ISSUE. IM FRUSTRATED DUE TO THE FACT , AFTER YOU AD THE COST OF OWNERSHIP AND THE PLACE THAT SOLD YOU THE CAR , SAYS THEY CAN'T DUPLICATE PROBLEM. SOUNDS LIKE THEY DON'T WANT TO EAT THE COST OF THE REPAIR. ALSO SOUNDS LIKE ONCE YOU SIGN ON THE DOTTED LINE , THEY COULD CARE LESS WHAT HAPPENS!JUST VENTING ....

Feb 20, 2018

I BOUGHT A 2010 DODGE GRAND CARAVAN ABOUT 3 YEARS AGO AND WITHIN THE LAST 4 MONTHS THE VAN HAS BEEN MAKING A LOUD HIGH PITCHED SQUEAL WHEN SWITCHING FROM 1ST TO 2ND GEAR. THE VAN HAS UNDER 70,000 MILES AND 3 DIFFERENT REPAIR SHOPS SAID IT WAS THE TRANSMISSION. ANYWHERE FROM 2500-3000 TO FIX. THEY ALSO SAID IT WAS NOT WORTH FIXING BECAUSE IT'S JUST GOING TO CONTINUE TO HAVE TRANSMISSION ISSUES. I STILL OWE OVER 7,000 ON IT. IT'S COMPLETELY UNFAIR THAT THE TRANSMISSIONS ARE NOT BEING COVERED BY THE DEALERSHIPS. SO NOW I HAVE TO GET ANOTHER VEHICLE AND START ALL OVER AGAIN.

Jul 06, 2016

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE VEHICLE WOULD HESITATE TO ACCELERATE. AFTER APPROXIMATELY FIFTEEN MINUTES OF DRIVING, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

Sep 16, 2015

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WHEN THE VEHICLE WAS TURNED ON OR OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,800.

Jul 08, 2015

+ 14 more complaints for this component

SERVICE BRAKES, HYDRAULIC

19 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE REVERSING AT APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A GRINDING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR BRAKE PADS, ROTORS, AND CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE FRONT BRAKES WERE PREVIOUSLY REPLACED APPROXIMATELY TEN MONTHS PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Sep 23, 2014

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING 10 MPH WHEN THE BRAKES WERE DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 26,000.

Jan 20, 2012

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING 5 MPH WHEN THE BRAKES WERE DEPRESSED ABNORMALLY INTO THE FLOORBOARD BEFORE THE VEHICLE WOULD STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 26,000.

Jan 18, 2012

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AT 50 MPH, THE BRAKE PEDAL WOULD PULSATE ABNORMALLY WITH THE ILLUMINATION OF THE ABS WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE REAR BRAKES SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE BRAKE SENSOR, AND LATER REPAIRED FOR THE REAR BRAKE PADS AND CALIPERS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,562. UPDATED 04/19/12*LJ

Jan 11, 2012

EARLY WEAR ON BRAKES AND ROTORS. I EXPERIENCED POOR BRAKING, PROPULSION, SCREECHING. TOOK SIX MONTHS FOR THE DODGE DEALERSHIP TO ACKNOWLEDGE THERE WAS A BRAKE PROBLEM. VEHICLE HAD BAD ROTORS WHICH CAUSED BAD BRAKE PADS. *TR

Dec 24, 2011

+ 14 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

16 complaints

WHILE DRIVING AT NIGHT ON A BACK ROAD THE HEADLIGHTS SUDDENLY SHUT OFF EVER THING ELSE WAS FINE LUCKLY I HAD MY FOG LIGHTS ON BECAUSE IT WAS A DARK ROAD . I COULD NOT GET THE HIGH OR LOW BEAMS TO WORK SO DROVE HOME WITH JUST THE FOG LIGHTS .

Sep 03, 2018

BOUGHT VEHICLE USED FROM KIA DEALERSHIP AUGUST 2016. MARCH 2017 I STARTED EXPERIENCING PROBLEMS WITH HEADLIGHTS INTERMITTENTLY SHUTTING OFF EITHER BEFORE STARTUP (WHILE PARKED AND IGNITION OFF) OR DURING OPERATION (WHILE DRIVING). ALL OTHER ELECTRICAL SYSTEMS SEEMED FINE INCLUDING AMBER RUNNING LIGHTS, TAIL-LIGHTS, TURN SIGNALS, AND BRAKE LIGHTS. TOOK VEHICLE TO MECHANIC JULY 2017, NO ISSUES WERE FOUND. NO PROBLEMS FOR 2 WEEKS, THEN STARTED EXPERIENCING SAME PROBLEM. NO RECALLS OR SOLUTIONS FOUND AT THIS TIME.

Aug 16, 2017

THE HEADLIGHTS WILL COME ON AND BLINK A FEW TIMES AND THEN GO OUT AND NOT COME BACK ON (SIM AND BRIGHTS). TOOK TO THE DEALER AND THEY SAID THEY COULD NOT RECREATE THE ISSUE SO NOTHING WAS WRONG WITH IT. CAN CANNOT BE DRIVEN AT NIGHT OR INCLEMENT WEATHER. IT HAS HAPPENED WHEN STATIONARY, DRIVING THROUGH A NEIGHBORHOOD SLOWLY, AND WHEN GOING DOWN AN INTERSTATE AT 70 MPH. WHEN THAT HAPPENED OTHER CARS COULD NOT SEE ME AND I COULDN'T TELL WHERE THE SIDE OF THE ROAD WAS TO GET OFF SAFELY. WHEN I MADE IT TO THE SHOULDER I HAD TO SWERVE BACK INTO TRAFFIC BECAUSE LUCKILY MY EYES ADJUSTED SOME AND WAS ABLE TO SEE A BRIDGE RAILING COMING UP. IF NOT WE WOULD HAVE HIT IT AT ABOUT 60 MILES PER HOUR. I HAVE READ ENDLESS REPORTS ABOUT THIS HAPPENING THE SAME WAY AND MANY BELIEVE IT TO BE THE TIPM BUT NO DEALER OR MECHANIC COULD GIVE A DEFINITIVE ANSWER OF WHAT WAS ACTUALLY CAUSING IT. FIRST HAPPENED ON JULY 1ST 2016 AND HAS HAPPENED OFF AND ON SINCE THEN. *TR

Oct 23, 2016

SUDDENLY THE HEADLIGHTS STOPPED WORKING ON BOTH HIGH AND LOW. WE LIVE IN A RURAL AREA, SO THIS IS SERIOUS. WHEN WE NOTICED THE PROBLEM WE WERE ON A HIGHWAY, MOVING. DEALSHIP CONFIRMS NEEDS NEW TIPM AT $1354.

Oct 08, 2016

THE HEADLIGHTS JUST STOP WORKING AND THEN HOURS OR DAYS LATER THEY WORK AGAIN AND THEN IN A FEW DAYS THE HEADLIGHTS STOP WORKING. THE VAN CAN BE MOVING OR STATIONARY.

Oct 03, 2016

+ 11 more complaints for this component

TIRES

14 complaints

See attached document for complaint.

Jun 26, 2025

Crash: 1

At approximately 70 MPH on the highway, a loud thumping noise was heard near the passenger rear area. Vehicle was rocking back and forth and became very unstable to drive safely. Tire pressure was checked and confirmed to be at 38 PSI. However, upon observation, the tire was shaped into a oval with a marked bulge in the tread on one side of the tire. 225/65 R16 SL

Aug 07, 2023

A LOW TIRE INDICATOR APPEARED ON THE DASHBOARD. PROCEEDED TO CHECK TIRE PRESSURE. WHILE UNSCREWING VALVE CAP FROM THE TIRE VALVE STEM THE VALVE STEM BROKE LEAVING ALL AIR OUT OF THE TIRE. NEVER HAVE EXPERIENCED ANYTHING LIKE THIS BEFORE. I TOOK THE TIRE OFF THE VEHICLE AND WENT TO THE LOCAL TIRE STORE. THE SERVICE PERSON TOLD ME THIS IS A VERY COMMON PROBLEM WITH CHRYSLER VALVE STEMS THAT HAVE THE AIR PRESSURE SENSORS. HE SAID MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND THAT I WAS FORTUNATE THAT IT HAPPENED AT HOME IN MY DRIVEWAY AND NOT IN THE CAR WASH OR ON THE ROAD WHERE ANY SEVERE IMPACT COULD BREAK THE STEM AND CAUSE A RAPID LOSS OF TIRE PRESSURE. I CALLED THE DODGE DEALER WONDERING IF THERE HAD BEEN A RECALL ON THESE VALVE STEMS. THERE HASN'T BEEN. THIS SHOULDN'T HAPPEN AND IS IN MY OPINION A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED EITHER THROUGH CANCELLATION OF THIS MANDATE ON TIRE PRESSURE SENSORS OR ENSURING THAT THESE VALVE STEMS WILL NOT DETERIORATE TO THE POINT THAT PERSONS DRIVING THESE VEHICLES ARE PUT IN DANGER. *TR

Aug 27, 2014

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TIRE SENSOR UNIT INDICATED THAT ONE OF THE TIRES WAS LOW ON PRESSURE AND THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE CONTACT MENTIONED THAT THE TIRE VALVE HAD FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 09-26-13 *BF ON AUGUST 6, 2013, WHILE CHECKING THE AIR PRESSURE IN THE TIRES, THE CONSUMER WAS UNABLE TO REMOVE THE TIRE VALVE FROM ONE OF THE TIRES, DUE TO CORROSION. WHEN HE TRIED TO REMOVE THE TIRE VALVE BY HAND, ON THE RIGHT FRONT TIRE, IT BROKE OFF.

Aug 09, 2013

AFTER GETTING A FLAT TIRE, TOOK CAR TO A TIRE SHOP. FOUND NO PROBLEM WITH THE TIRE. THE SHOP SHOWED ME THE WHEEL SENSOR TRANSMITTER THAT WAS COMPLETELY CORRODED. THE NUT HOLDING IT IN PLACE HAD DISINTEGRATED, CAUSING THE TIRE TO ABRUPTLY LOSE ALL AIR. CAR HAS ONLY 23,500 MILES ON IT AND HAS BEEN IN USE FOR 2 YEARS AND 4 MONTHS. I ALSO BELIEVE SOMETHING SIMILAR HAPPENED TO ONE OF THE FRONT TIRES AT 17,000 MILES, DUE TO CONSTANT LOW TIRE PRESSURE, EVEN AFTER REPLACING THE TIRES. BUT THAT WAS HANDLED AT THE DEALERSHIP AND I WAS NOT GIVEN THE PART. *TR

May 11, 2012

+ 9 more complaints for this component

AIR BAGS

14 complaints

Was hit in the side and in my Dodge minivan the side curtain airbags never deployed. The van was a total loss so was the car that hit me and his airbag did deploy. I did injure my lower back and shoulder.

Oct 19, 2023

Crash: 1

Injuries: 2

I NEED THE STEERING WHEEL AIR BAG REPLACED DUE TO DODGE EMBLEM

Aug 21, 2020

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, A DEER JUMPED IN THE MIDDLE OF THE ROAD CAUSING A CRASH. THE FRONT DRIVER'S SIDE AIR BAG AND DRIVER'S SIDE CURTAIN AIR BAGS DID NOT DEPLOY. THE CONTACT INDICATED THAT THE PASSENGER SIDE CURTAIN AIR BAG PARTIALLY DEPLOYED DUE TO IT BEING PUNCTURED BY AN UNKNOWN COMPONENT OF THE VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE FENDER WAS DAMAGED AND THE BRACKET WAS BENT DURING THE IMPACT. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. POLICE REPORT NUMBER: 19-2687 WAS FILED. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 217,000.

Dec 05, 2019

Crash: 1

THE AIR BAG SENSOR COMES ON AND GOES BACK OFF .SOME TIMES WHEN TURNING ON THE VEHICLE AND DRIVING . I NOTICED IT WHEN I FIRST BOUGHT IT TOOK IT BACK THE SALES MAN SAID THERE WAS NO WAY OF CHECKING IT

Jul 08, 2016

MILEAGE, 78,000 , AIR BAG LIGHT ON DASH CAME ON, TAKEN TO DEALERSHIP, THEY DIAGNOSED AS THE OCR MODULE, NOTICED RECALLS FOR SAME MODEL BUT SLIGHTLY EARLIER PRODUCTION DATES, WHY WASNT THERE BLANKET RECALL FOR THIS ISSUE OF ALL 2010 MODELS?? I WAS TOLD BY DEALERSHIP THIS LIGHT BEING ON MIGHT NOT DEPLOY THE AIRBAGS IN A COLLISION. NEAR $600 TO REPLACE OCR, NOT INCLUDING LABOR.

May 14, 2016

+ 9 more complaints for this component

WHEELS

13 complaints

We've had two separate incidents a few months apart where a tire suddenly feel off the vehicle. In both instances, the studs had been sheared off. Then, last week, a 2009 Chrysler Town and Country lost a wheel that hit my house. I checked the vehicle, and the studs were sheared off that one as well. Google turns up a studs recall for the 2012-2021, but that recall doesn't go far enough back.

Oct 11, 2024

Was going to pick a friend up from the airport, stopped at the gas station because the van suddenly started handling funny, and noticed 4 wheel studs were sheared off. Had to tow the vehicle to the shop.

Oct 11, 2024

I took my vehicle in for a alignment today at Mavis Tire and was told as follows. The real axel is at .35 and it is supposed to be at .05. The mechanic said this is the reason that my tires keep wearing out on the back end of my vehicle. He also stated that he tried to fix the problem but was unable to. He stated that he was unsure why it is like that because it is not supposed to be.

Jun 06, 2023

I HAD A TIRE BLOW ON THE HIGHWAY WHEN THE TPMS CAME LOOSE BECAUSE OF CORROSION.

Sep 17, 2018

THANKS TO BAD ENGINEERING...I HAD A TIRE PRESSURE SENSOR BREAK APART FROM MY WHEEL AND CAUSED A BRAND NEW TIRE TO BLOW ON THE HIGHWAY. THE THREADS ON THE PRESSURE SENSOR ARE MADE OF ALUMINUM AND THE WHEEL IS A STEEL ONE. SO, IN ESSENCE, A PART MADE FOR MY SAFETY CAUSED AN ACCIDENT. YIKES!!! THIS IS NOT RIGHT.

Sep 17, 2018

+ 8 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM

12 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE KEY FOB COULD NOT BE PULLED OUT. ALSO, THE SHIFTER DID NOT CLICK AND CAUSED THE VEHICLE TO ROLL FORWARD. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE MORLAN CHRYSLER DEALER (573- 388-3331, 374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,999.

Oct 29, 2018

THIS PROBLEM HAS HAPPENED NUMEROUS TIMES AND CONTINUES TO DO SO. WHEN THE VAN IS RUNNING AND IN PARK IT WILL NOT SHIFT OUT OF PARK UNLESS I PLAY WITH THE KEY (JOSTLE IT AROUND) THE SHIFT LEVER THEN IS VERY HARD TO SHIFT (AS IF IT IS HALF ENGAGED). WHEN THE VAN IS OFF I TRY TO START THE CAR BUT IT DOESN'T START UNLESS I REMOVE THE KEY AND PUT IT BACK IN NUMEROUS TIMES. THE KEY HAS COME OUT WHILE IT WAS RUNNING AND I COULD NOT TURN THE CAR OFF UNTIL I PUT IT BACK IN THE IGNITION AND PLAYED WITH IT FOR A FEW MINUTES. FROM THE FORUMS I HAVE READ THIS SOUNDS EXACTLY LIKE WHAT IS HAPPENING WITH THE RECALLED IGNITION PARTS BUT MY VIN NUMBER DOESN'T SEEM TO BE ON THAT RECALL LIST? THERE IS NO KEY-CHAIN ON THE KEYS AND NEVER HAD ANY.

Feb 24, 2016

THE VEHICLE HAS UNEXPECTEDLY SHUT OFF (I.E. GONE DEAD) 30-40 TIMES IN THE PAST 9 MONTHS. I PREVIOUSLY TOOK THE VEHICLE TO DODGE DEALERSHIP AND THEY DID NOT FIND ANY PROBLEM WITH THE IGNITION. THERE WERE NO ERROR CODES IN THE VEHICLE COMPUTER. DEARLERSHIP SUGGESTED REMOVING ALL EXTRA KEYS/KEY RINGS...SO DID SO. WHEN IT SHUTS OFF, THE ENGINE STOPS RUNNING, LOSS OF POWER STEERING, LOSS OF POWER BRAKES, AND IM GUESSING THE AIR BAGS. ALTHOUGH THE VAN PREDOMINANTLY SHUTS OFF AT LOW SPEEDS (10-15 MPH) SHORTLY AFTER STARTING THE CAR, IT NOW OCCURS MORE FREQUENTLY AT HIGHWAY SPEEDS (60 MPH) AND AFTER THE CAR HAS BEEN RUNNING FOR 2 HOURS. THE SHUT DOWN HAS GOT TO BE ELECTRONIC AS THE ENGINE DOES NOT SPUTTER (THE ENGINE AND ALL ELECTRONICS GO DEAD). ALSO WE USE ONLY THE KEY IN THE IGNITION (NO KEY RING OR EXTRA KEY WEIGHT) AND THE KEY DOES NOT MOVE OUT OF THE ON POSITION. THIS ROLLING DEATH TRAP NEEDS TO BE RECALLED AND REPAIRED IMMEDIATELY.

Nov 16, 2015

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH, UNKNOWN WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFT WOULD NOT MOVE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

Jun 26, 2015

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 09, 2015

+ 7 more complaints for this component

VEHICLE SPEED CONTROL

12 complaints

ON JANUARY 7, 2017, I TRIED TO START MY 2010 CARAVAN. IT WOULDN'T START. THE LIGHT WAS ON FOR THE ELECTRONIC THROTTLE CONTROL, AS WAS THE CHECK ENGINE LIGHT. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED SINCE MID-DECEMBER. THE OTHER TWO TIMES AFTER WAITING FOR UP TO A WEEK, IT HAS STARTED. AFTER CHECKING AROUND, I HAVE FOUND THAT THIS IS HAPPENING QUITE A BIT TO OTHERS AS WELL. APPARENTLY, DEALERSHIPS HAVE NO CLUE EITHER, AS TO WHAT IS CAUSING THIS ISSUE. IT COULD BE THE THROTTLE CONTROL, IT COULD BE THE MAIN ELECTRICAL MODULE, NO ONE SEEMS TO KNOW FOR SURE. I'M PRETTY MUCH STUCK, AS I DON'T WANT TO BE OUT ON THE ROAD AND HAVE MY VAN STOP, CAUSING AN ACCIDENT.

Jan 10, 2017

I HAD TURNED ONTO A HIGHWAY AND WAS ACCELERATING AND WHEN I GOT UP TO SPEED, 65 MPH, I LET OFF THE GAS BUT THE VAN KEPT ACCELERATING. I HIT THE BRAKES AND IT KEPT TRYING TO ACCELERATE WHILE I WAS HITTING THE BRAKES. I CHECKED TO MAKE SURE THERE WAS NOTHING ON THE GAS PEDAL AND THERE WAS NOTHING. I WAS TRYING NOT TO HIT OTHER CARS AND SLOW DOWN SO I COULD PULL OVER. I DIDN'T THINK TO PUT IT IN NEUTRAL BUT STOMPED ON THE EMERGENCY BRAKE WITH THE REGULAR BRAKES AND IT FINALLY SLOWED DOWN ENOUGH I COULD PULL OVER BUT IT STILL KEPT TRYING TO ACCELERATE. WHEN I GOT TO THE SIDE OF THE ROAD IT WAS STILL KIND OF LURCHING FORWARD TRYING TO ACCELERATE WHILE I WAS STILL STANDING ON THE BRAKES. I TURNED THE KEY OFF AND IT FINALLY STOPPED. THROUGH THIS WHOLE ORDEAL IT FELT LIKE SOMEONE WAS PRESSING ON THE GAS AT THE SAME TIME THAT I WAS HITTING THE BRAKES AND IT DIDN'T STOP UNTIL I TURNED THE VAN OFF.

Aug 01, 2016

AFTER JIM RIEHL'S FRIENDLY CHRYSLER IN WARREN MICHIGAN REPLACED MY TIPM MODULE FOR A FAULTY LIGHT PROBLEM MY VAN WOULD NOT DECELERATE WHEN I TOOK MY FOOT OFF THE ACCELERATOR PEDAL.THANK GOD IT SLOWED DOWN WHEN I APPLIED THE BRAKES. THERE ARE OTHER FAULT LIGHTS ON THE INSTRUMENT CLUSTER AND I AM GOING BACK TO THE DEALER TO SEEK A RESOLUTION. IT WAS 3AM AND RAINING TO MAKE MATTERS WORSE. WHAT WERE THEY THINKING RELEASING A DEFECTIVE VAN BACK ON THE ROADS?

Jun 16, 2015

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE DID NOT ACCELERATE OVER 20 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE ELECTRONIC THROTTLE CONTROL WAS RESET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 26,116 AND THE CURRENT MILEAGE WAS 26,121. UPDATED 09/05/14*LJ

Jul 09, 2014

MY PARENTS BOUGHT A 2010 DODGE CARAVAN NEW, AND WE WERE ON A FAMILY ROAD TRIP IN CALIFORNIA THIS MONTH. MILEAGE WAS ONLY AT 3500 (M/L) WHEN WE LEFT WASHINGTON. IT HAD JUST BEEN SERVICED AT THE DEALERSHIP BEFORE WE LEFT. USED CRUISE CONTROL ON I-5 SOUTH THROUGH WASHINGTON, OREGON, AND CALIFORNIA. THE CRUISE CONTROL WAS FUSSY AND INCONSISTENT, BUT FUNCTIONAL MORE OR LESS. AFTER ARRIVING AT FAMILY MEMBER'S HOUSE IN CA., NEVER USED CRUISE CONTROL WHILE DRIVING BECAUSE OF WINDY ROADS. ON TUESDAY, JUNE 17TH, 2014 (DURING OUR TRIP) , I WAS HEADING EAST ON HWY. 12, WEST OF LODI, CA. THERE WAS A LONG MERGE LANE, AND I WAS ACCELERATING IN TO TRAFFIC. I WAS NOT USING CRUISE CONTROL. AS I PULLED ON TO THE HIGHWAY, THE ACCELERATOR PEDAL WENT OUT FROM UNDER MY FOOT AND STUCK TO THE FLOOR. I PUT BOTH FEET ON THE BRAKE, AND THE ENGINE WAS ROARING, RED-LINED. I REMEMBERED HEARING ON THE NEWS TO PUT THE VEHICLE IN NEUTRAL, WHICH I DID. THE BRAKES WORKED, AND I PULLED OVER ON THE SHOULDER OF THE HIGHWAY. THE MOTOR WAS STILL REVVING, SO I THEN TURNED OFF THE ENGINE. AFTER SEVERAL MINUTES OF CONVERSATION WITH FAMILY (AND PRAYERS OF THANKS!!!), WE CONTINUED ON OUR WAY. ON THURSDAY, JUNE 19TH, I TOOK THE VAN TO A DODGE DEALER IN FOLSOM, CA. TO HAVE THE VEHICLE DIAGNOSED. MILEAGE WAS AT 4308 IN FOLSOM, SO VEHICLE WAS BASICALLY NEW, BUT OFF WARRANTY. THE ONLY THING THEY FOUND WAS A TRANSMISSION CODE FOR OVERHEATING 6 STARTS AGO. THEY SAID EVERYTHING CHECKED OUT FINE. I HAVE CHECKED A FEW WEBSITES, AND WE ARE NOT THE FIRST PEOPLE TO EXPERIENCE THIS ACCELERATOR PROBLEM. I AM SO THANKFUL THAT MY 80 YEAR OLD MOM WAS NOT DRIVING THE VEHICLE WHEN THIS HAPPENED, OR THERE COULD HAVE BEEN CATASTROPHIC RESULTS. I REALLY HOPE CHRYSLER TAKES THIS SERIOUSLY AND FINDS A SOLUTION FOR THIS, BEFORE PEOPLE DIE FROM THIS KIND OF INCIDENT.SCARY. *TR

Jun 24, 2014

+ 7 more complaints for this component

STRUCTURE

11 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated the tv installed in the middle of the ceiling failed to stay up as needed. The contact's grandson was cut on his head due to the failure. No medical attention was needed. The contact inquired about the failure with the dealer, who confirmed there was no recall regarding the failure. The contact was unsure of a diagnostic result for the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 187,000.

Dec 16, 2022

Passenger side rear sliding door lock actuator makes a grinding or buzzing noise when unlocking and does not lock, when door lock is pressed.

Oct 20, 2021

Left passenger door can't be locked. Car was burgled.

Jun 29, 2021

DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT COME UNSTUCK. THE KEY FOB WILL NOT OPEN/UNLOCK THE DOOR. YOU CANNOT MANUALLY OPEN/UNLOCK THE DOOR

Mar 09, 2020

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR MALFUNCTIONED AND COULD NOT BE OPENED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB MARIANO DODGE, 146 MANCHESTER ST, CONCORD, NH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.

Jan 11, 2019

+ 6 more complaints for this component

TIRES,WHEELS

11 complaints

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 70 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE DROVE ABNORMALLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY. WHEN THE CONTACT EXITED THE VEHICLE, SHE OBSERVED THAT THE FRONT PASSENGER TIRE FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE SENSOR, WHICH WAS CONNECTED TO THE STEM FRACTURED, AND CAUSED A FAST FLAT. THE TIRE WAS REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 45,400. *LN CONSUMER STATED 2 TIRES HAVE LOST THE COLLARS AROUND THE VALVE STEM DUE TO CORROSION. ONE TIRE HAS COLLAR ON VALVE STEM (IT IS CRACKED) UPDATED*JB *TR

Oct 03, 2017

2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE DEFLATED SUDDENLY WHILE DRIVING AND WITHOUT WARNING. *SMD THE MECHANIC WAS UNABLE TO FIND ANY PUNCTURES, GASHES OR OTHER REASONS WHY THE TIRE WOULD HAVE DEFLATED SUDDENLY. HE CONCLUDED THAT THE NUT ON THE VALVE STEM HAD CORRODED, CRACKED OFF AND THE SEAL BETWEEN THE STEM AND THE TIRE BECAME UN-SEATED CAUSING THE MASSIVE LOSS IN AIR PRESSURE. UPON FURTHER INSPECTION, IT APPEARED THAT THE OTHER TIRES HAD CRACKED OR WERE MISSING NUTS ON THEIR VALVE STEMS AND WERE IN DANGED OF THE SAME CATASTROPHIC FAILURE. *JB

Jul 22, 2015

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE TIRE DEFLATED AND THE LOW TIRE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS WHERE A DIFFERENT TIRE DEFLATED EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/09/14*LJ

Jul 22, 2014

DRIVING ON LOCAL ROAD, IN CHICAGO WHEN I DISCOVER A TIRE IS FLAT. I NOTICE THAT THE VALVE IS BADLY CORRODED AND THAT THE NUT THAT SHOULD BE HOLDING IT IN PLACE IS MISSING. WHILE CHANGING THE TIRE THE VALVE STEM (TPMS UNIT) FALLS INTO TIRE. THE SUDDEN FLAT WAS CAUSED BY CORROSION OF THE TPMS UNIT WHICH CAUSED IT TO BE LOOSE AND TIRE PRESSURE TO DROP. RESEARCH HAS SHOWN THIS TO BE A COMMON PROBLEM, EXISTING FOR MANY YEARS, THAT BOTH DODGE AND ITS ASSISTANT, THE NHTSA, ARE IGNORING. *TR

May 27, 2014

WHILE DRIVING ON I-90 TPMS INDICATOR CAME ON. WITHIN SECONDS RIGHT REAR TIRE WAS FLAT, WHEN I LOOKED AT THE WHEEL I SAW THE VALVE STEM WAS GONE. THERE WAS NO OTHER DAMAGE TO TIRE. *TR

May 15, 2014

+ 6 more complaints for this component

STEERING,SERVICE BRAKES,ENGINE

10 complaints

SUDDEN LOSS OF ENGINE, POWER STEERING AND BRAKES WHILE VEHICLE IS IN MOTION. HAPPENS AT LOW AND HIGH SPEEDS, DRIVING STRAIGHT AND WHEN TURNING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL. DEALER UNABLE TO DUPLICATE.

Apr 23, 2017

WHILE DRIVING AT LOW SPEEDS (35MPH OR SLOWER) THE VEHICLE ENGINE HAS STALLED 5 TIMES SINCE JULY OF 2016. THE STALLING ISSUE HAPPENS DURING THE FIRST DRIVE OF THE DAY. HAPPENS WITHIN THE FIRST 3-4 MILES OF THE DRIVE BEEN TO THE FCA DEALERSHIP TWICE UNABLE TO FIX THE PROBLEM. THE POWER BRAKES AND STEERING GO OUT DUE TO THE ENGINE STALL. IT HAS HAPPENED ON STRAIGHT ROADS AND DURING CURVED ROADS. I'M ABLE TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THERE IS NO WARNING OR INDICATOR OF THE STALL, ONLY THE INCREASED EFFORT TO TURN OR STOP THE VEHICLE. DATES OF OCCURRENCE: 7/16, 8/7, 8/20, 9/3 & 9/17.

Sep 26, 2016

WE HAVE A 2010 DODGE CARAVAN THAT WAS BUILT IN JUNE OF 2010. IT HAS 39,711 MILES ON IT AND THREE TIMES THIS WEEK, 02/03&04/2016, THE ENGINE SHUT OFF INADVERTENTLY WHILE MY WIFE WAS DRIVING IT AT SPEEDS UP TO 40 MPH. THE POWER STEERING AND POWER BRAKES DID NOT WORK AND SHE LET IT COAST TOP A STOP, WHILE BREAKING, PULLING OVER TO THE SIDE OF THE ROAD. THIS WAS ON A STATE ROUTE SHE PUT IT IN PARK AND THE CAR STARTED ALL THREE TIMES. TWO OF THESE INCIDENTS HAPPENED WHILE OUR 2 MIDDLE SCHOOL CHILDREN WERE IN THE CAR. I CALLED THE CHRYSLER COMPLAINT BUREAU AND THEY CHECKED MY VIN NUMBER AND TOLD ME MY VEHICLE WAS NOT INCLUDED IN THEIR RECENT RECALL INVOLVING THEIR WIN IGNITION KEY FOB PROBLEMS EVEN THOUGH OUR VEHICLE IS EXPERIENCING THE SAME ENGINE SHUT DOWN AS IN THEIR RECALL. I HAD THE CAR CHECKED WITH A COMPUTER AND THERE ARE NO CODE PROBLEMS WITH THE VEHICLE. THE DEALER I WENT TO TOLD ME OUR VEHICLE WAS MANUFACTURED 6 DAYS OUT OF THE JUNE 17TH. 2010 RECALL DATE. ON CHECKING MY STICKER ON THE DRIVER DOOR, IT ONLY GIVES 06/2010 AS A MFG DATE. IN THE INTEREST OF SAFETY FOR MY WIFE AND CHILDREN IT WILL BE COSTING ME JUST OVER $600.00 TO HAVE THIS FIXED WITH THE SAME PARTS AS IN THE RECALL. ITS HARD FOR ME TO BELIEVE THAT BACK IN 2010 AS CHRYSLER WAS USING THESE DEFECTIVE PARTS THAT AFTER JUNE THEY QUIT USING THEM SINCE THE RECALL DIDN'T TAKE EFFECT TILL JUNE 26, 2014.

Feb 05, 2016

MY 2010 DODGE GRAND CARAVAN STALLS WITHOUT WARNING WHILE DRIVING. THE STALLING HAS OCCURRED FOUR TIMES AND EACH TIME I WAS ALMOST REAR ENDED. THE LAST TIME IT STALLED WAS OCTOBER 6, 2015 AND THE FIRST TIME SPRING 2011. THE STALLING HAS OCCURRED TWO TIMES ON A CITY STREET, ONCE ON THE HIGHWAY AND ONCE ON A HIGHWAY OFF RAMP. IT OCCURS AT ANY SPEED. WHEN THE ENGINE STALLS, THE VAN LOSES THE POWER STEERING AND BRAKES. ONCE I CAN STOP THE VAN AND PUT IT IN PARK OR NEUTRAL, IT HAS RESTARTED. WHEN I TOOK THE VAN TO THE DEALER NO CODES COULD BE READ. THE ENGINE STALLING HAS OCCURRED PRIOR TO AND AFTER THE REPLACEMENT IGNITION PARTS WERE INSTALLED FROM THE MARCH 1, 2011 (NHTSA REFERENCE #11V139000) RECALL AND THE JUNE 26, 2014 (#14V373000) RECALL. THE ENGINE STALLING IS A VERY DANGEROUS SITUATION BECAUSE IT OCCURS WITHOUT WARNING. AFTER READING ONLINE THERE ARE MANY PEOPLE HAVING THIS SAME PROBLEM, SO PLEASE INVESTIGATE.

Oct 11, 2015

IN THE FIRST DRIVE OF THE DAY (NO MATTER WHAT TIME OF THE DAY) WITHIN 4 BLOCKS OF MY HOME, THE VEHICLE STALLS WHILE DRIVING. THIS HAS SO FAR HAPPENED 8 TIMES OVER THE LAST 9 MONTHS. THIS INCIDENT HAS OCCURRED WITH 3 DIFFERENT DRIVERS AND IN THE SAME EXACT LOCATION 7 OUT OF THE 8 TIMES. VEHICLE IS ALWAYS COASTING (NOT ACCELERATING) AROUND 20 MILES PER HOUR. WHEN THIS INCIDENT OCCURS, THE ENGINE TURNS OFF, WHICH DISABLES THE STEERING, BRAKES, AND ACCELERATION. THIS LEAVES THE DRIVER AND ITS PASSENGERS IN SERIOUS, POTENTIALLY LETHAL, DANGER. WE HAVE TAKEN THIS VEHICLE MULTIPLE TIMES TO THE DEALERSHIP, AND THEY CLAIM THAT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. THEY STATE THAT THERE ARE NO ERROR CODES. *TR

Mar 28, 2015

+ 5 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

9 complaints

While driving, rear driver side sliding door opened and continues to do so.

Jul 03, 2024

PASSENGER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. STUCK IN LOCKED POSITION. FAULTY DOOR ACTUATOR

Aug 14, 2020

SINCE GETTING THE VEHICLE IN OCT. 2018, ITS BEEN IN THE SHOP FOR STARTER ISSUES. WE HAVE REPLACED THE STARTER 4 TIMES AND STILL DOESN'T WANT TO START. THE NEXT THING WE DID WAS REPLACE THE TIPM MODULE AND 2 DAYS LATER STILL HAVING A PROBLEM WITH IT STARTING. AT TIMES IT TAKES 1-5 MINUTES TO START AND AT TIMES IT DOESN'T WANT TO START AT ALL. NOT SURE WHAT IS WRONG WITH IT. NEEDLESS TO SAY WE HAVE PAID CLOSE TO $1600 ON THE VEHICLE AND IT STILL ISN'T FIXED.

Mar 26, 2019

FEW JUST A FEW OF ORIGINAL PURCHASE THE ENGINE STARTED TO KILL FOR NO APPARENT REASON. IT WAS TAKEN TO THE DEALER MANY TIMES, THEY SAY THEY COULD NOT FIND A PROBLEM. FINALLY THERE WERE A FEW RECALLS. PROBLEM OF ENGINE KILLING WAS SOLVED, BUT THEN ALL ELECTRICAL COMPONENTS WOULD KILL, TOOK TO DEALER SEVERAL TIMES, AGAIN THEY NO INDICATION OF AN EVENT. NOT TILL AFTER IT WAS OUT OF WARRANTY AND THE EXIST PROBLEMS CONTINUED DIDTHEY SAY THEY FOUND THE PROBLEM, THEY SAID IT WAS THE TIMP. REPLACED FOR $1200.00, W 24 MONTH WARRANTY ON NEW TIMP. NO THAT NEW TIMP IS ACTING UP. KILLS ALL ELECTRICAL AND ENGINE, WHEN TAKEN TO DEALER, NATURALLY NO RECORD OF EVENTS IN STORAGE UNIT. THIS HAPPENING RANDOM FOR NO APPARENT REASON.SERIOUS SAFETY PROBLEM.

May 10, 2018

UNEXPECTED SHUT DOWN WHILE DRIVING ON A HIGHWAY,TAKE FOOT OFF GAS PEDAL VEHICLE STALLS OUT,LOSE STEERING CONTROL AND BRAKES,IT WOULD HAPPEN AT LEAST 10 TIMES IN A 10 MILE STRETCH,TOOK VEHICLE TO DODGE DEALER NO CODES TO LOCATE PROBLEM ASK ABOUT IGNITION MODULE REPLACEMENT IT WAS TOLD ALREADY REPLACED,THEY ARE MASKING A HAZARD FOR THAT VEHICLE,PLEASE DO SOMETHING FOR THAT VEHICLE BEFORE SOME DIES OR ARE SERIOUS INJURED,THAT PROBLEM HAS HAPPEN SEVERAL TIMES IN A WEEK,TOOK VEHICLE OFF THE ROAD FOR WINTER DRIVING. *TR

Dec 22, 2016

+ 4 more complaints for this component

STEERING

8 complaints

DRIVING AND IGNITION SHUT OFF.

Jul 11, 2019

AS I WAS PULLING INTO A PARKING SPACE, THE POWER STEERING STOPPED WORKING. I COULD NOT STEER THE VEHICLE AND IT WAS DIFFICULT TO BRAKE. I TURNED THE CAR OFF AND RESTARTED IT TWICE, WITH NO EFFECT. I WAS ABLE TO MUSCLE IT INTO THE PARKING SPACE. I SHUT THE CAR OFF AND RAN AN ERRAND. WHEN I RETURNED AND RESTARTED THE VEHICLE, THE POWER STEERING HAD STARTED WORKING AGAIN. I CHECKED THE POWER STEERING FLUID LEVEL, WHICH IS FINE. THE PROBLEM SEEMED ELECTRICAL. I HAVE NOT YET HAD A REOCCURENCE OF THIS PROBLEM. I AM WORRIED ABOUT THE IMPACT THIS WOULD HAVE IF IT OCCURRED WHEN TRAVELING AT HIGHER SPEEDS.

May 30, 2017

POWER STEERING FAILED WHILE DRIVING AT HIGHWAY SPEED. WHILE DRIVING IN TOWN NOTICED A HYDRAULIC NOISE AS IF POWER STEERING WAS LABORING EVEN WHEN NOT TURNING THE WHEEL. STOPPED TO CHECK FLUID RESERVOIR AND NOTICED IT WAS UNDER PRESSURE WHEN OPENED BUT FLUID LEVEL WAS FINE BUT BUBBLY. PROCEEDED TO DRIVE ON FREEWAY AT 65 MPH AND HEARD LOUD NOISE FROM UNDER HOOD. STOPPED AT NEXT EXIT AND FLUID WAS ALL OVER ENGINE COMPARTMENT. TOWED TO DEALER THEY REPLACED PUMP BUT INITIAL NOISE WAS EVIDENT AFTER REPAIR AND STEERING STILL NOT NORMAL. THEY ARE NOW REPLACING STEERING GEAR WITH AFTERMARKET PART BECAUSE MANUFACTURER PART ON BACK ORDER. IF MANUFACTURER IS OUT OF PARTS THIS LEADS ME TO CONCLUSION THAT IT IS DEFECTIVE FROM ORIGIN I WILL SEND INVOICES WHEN I HAVE RECEIVED THEM, VAN IS STILL IN SHOP. I WAS NOT TURNING JUST TRAVELING 65 MPH WHEN P/S PUMP BLEW. *TR

Jan 26, 2017

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. WHILE STEERING TO THE LEFT, THE NOISE DECREASED AND, WHILE STEERING TO THE RIGHT, THE NOISE INCREASED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE NOISE STOPPED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Nov 23, 2015

STEERING WHEEL BECAME EXTREMELY HARD TO TURN WHEN TRYING TO PARK MY CAR. IT FELT LIKE THE STEERING WHEEL WAS ABOUT TO LOCK ITSELF.

Jul 25, 2015

+ 3 more complaints for this component

STEERING,ELECTRICAL SYSTEM,ENGINE

7 complaints

Without warning the car completely shuts off. This is very dangerous because it happened on the freeway (luckily the cars slowed down behind me). It is intermittent and two different mechanics have not been able to detect the problem. Was there a recall on this issue? What can be done to make this vehicle safer to operate. This has been going on for about 2 years.

Apr 22, 2024

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 30 mph, the vehicle loss power steering functionality and ceased. The contact stated there was no warning light illuminated. The contact restarted the vehicle and continued driving to her destination. The failure recurred several times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another local dealer Fred Martin Superstore (3195 Barber Rd, Barberton, OH 44203, (330) 753-4444) and the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.

Jun 30, 2021

DRIVING DOWN THE ROAD VEHICLE DOES AND LOSE STEERING,BRAKES HIGHWAY ,TURNING,IN MOTION

Dec 29, 2020

IGNITION SHUTS OFF RANDOMLY WHEN DRIVING OR IN REVERSE WHILE BACKING UP. HAS HAPPENED OVER 30 TIMES IN THE LAST 2-3 YRS. I WAS CROSSING A BUSY ROAD & IT SHUT OFF. DRIVING UP MY DRIVE WAY & IT SHUTS OFF. BACKING OUT OF MY DRIVEWAY & IT SHUTS OFF. THE LAST TIME IT HAPPENED WAS 5/5/2020. *TR

May 21, 2020

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN THE STEERING CEASED, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. A COUPLE DAYS LATER THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TEST DRIVEN AND A SECONDARY DIAGNOSIS WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Mar 03, 2020

+ 2 more complaints for this component

UNKNOWN OR OTHER,ENGINE

7 complaints

The engine on my 2010 DODGE GRAND CARAVAN SXT turned off while driving down the road. This has happened over 5 times in the past 2 weeks. In these several incidents, the vehicle was warmed up and was travelling anywhere between 20 mph and 45 mph when the engine just completely shut off, which forced me to coast to a stop, sometimes in traffic. The engine could then be restarted with no issues. This vehicle has been serviced for Recall 14V-373 (regarding a faulty electronic ignition switch that could cause the vehicle to shut off without warning), but the problem described in Recall 14V-373 seems to be recurring.

Jul 14, 2021

WHILE DRIVING MY VAN JUST SHUTS OFF I HAVE NO STEERING IT JUST STOPS. IT IS CURRENTLY AT A DEALERSHIP IN INDIANA PENNSYLVANIA CALLED TRI STAR. I SAW THERE WAS A RECALL FOR THIS AND THEY ARE STATING I HAD IT FIXED IN 2016. IT IS HAPPENING AGAIN. SHOULD THIS NOT BE YOUR RESPONSIBILITY TO FIX. I HAVE TWO SMALL CHILDREN WITH ME. 18 MONTHS AND 4 MONTHS I WANT PEACE OF MIND THEY WILL BE SAFE.

Dec 05, 2019

VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE DID NOT WARM UP THE ENGINE ENOUGH IN WINTER BUT NOW IT HAPPENS IS WARMER WEATHER AS WELL. THE ENGINE JUST SHUTS OFF USUALLY WITHIN .25-2 MILES FROM THE START OF THE TRIP. THERE IS NO ENGINE CHECK LIGHT, AND NO ERROR IN LOG. THE CAR HAS ALREADY UNDERGONE THE IGNITION KEY RECALL REPAIR AND A 3 DAY DIAGNOSTIC AT A LOCAL DODGE DEALER IN SCHAUMBURG IL, WITHOUT THEM FINDING ANYTHING WRONG. THIS IS VERY DANGEROUS AS THE DRIVER LOOSES POWER STEERING, 2 TIMES WE ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR STALLED MID TURN. IT WILL STALL WHILE DRIVING STRAIGHT OR TURNING. USUALLY OF WE LET THE CAR SIT AND WARMING UP FOR 15-20 MINUTES THE PROBLEM WILL NOT SHOW UP, BUT IF WE START THE CAR AND PUT IT IN DRIVE WITHIN 1 MINUTE IT WILL MOST LIKELY STALL DURING THE DRIVE. WHILE THE CAR IS STILL ROLLING STRAIGHT THE WE CAN PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE AND CONTINUE DRIVING BUT USUALLY WE HAVE TO MAKE A FULL STOP IN THE MIDDLE OF THE TRAFFIC LANE BECAUSE THE WHEEL IS TOO HARD TO TURN TO PULL OVER. THERE IS MANY INSTANCES OF OTHER DODGE GRAND CARAVANS DOING THIS.

May 23, 2019

I HAVE HAD TO REPLACE THE CATALYTIC CONVERTER 3 TIMES ALREADY. I WENT THIS MONTH TO GET A SAFETY INSPECTION AND WAS TOLD IT IS THE CATALYTIC CONVERTER AGAIN. DO YOU HAVE A RECALL ON CATALYTIC CONVERTER FOR THIS VEHICLE?

Jun 25, 2018

I WAS WALKING BACK TO MY RUNNING, SET IN PARK VAN, AS I WALKED THROUGH THE FRONT OF MY VAN, AND BACK OF ANOTHER VEHICLE, I TOUCHED MY VAN HOOD, AND MY CAR WENT FORWARD BY ITSELF PINNING ME BETWEEN BOTH CARS CRUSHING MY KNEES! IT WENT UPHILL SET IN PARK WHILE RUNNING IN A DRIVEWAY.

Oct 19, 2016

Injuries: 1

+ 2 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

6 complaints

Interior panel lights will dim and flicker, headlights dim, radio will lose power, cabin fans for air conditioning will slow then the engine dies. This can happen while idling or driving at highway speeds without warning. When the engine dies all power steering is lost and braking and control is extremely difficult. After stopping the gear shift will not move into park and the key will not move to the off position for several minutes. Diagnosis narrowed this down to the TIPM. It was replaced and the issue stopped for 6 months then reoccurred. TIPM replacement again fixed the issue. Obviously the TIPM's have a defect and has been widely reported. Major issue is that only remanufactured TIPMS are available from the same defective build. Dealer charges over $1000 for the part and more to install it. There should be a class action lawsuit on this obvious dangerous defect that has not been addressed by Dodge.

Jan 04, 2023

WHILE DRIVING IN THE CITY OR IN A HIGHWAY ALL LIGHTS AND ENGINE STOPS ALSO THE STEERING WHEEL AND THE BREAKS HARDING YOU HARDLY STEER IT TO THE SIDE ROAD TO STOP THE VEHICLE AFTER FEW YARDS DEPENDS ON THE VEHICLE SPEED. WE ERE LUCKY NO BODY WAS BEHIND US IN MANY OCCASIONS, I HAD THIS ISSUE A MONTH AFTER I BOUGHT IT USED FROM A DEALER AND THEY TOLD IT IS FIXED, AND NOW IT IS BACK, I COINSIDER IT DANGER TO ME AND TO OTHER DRIVERS ON THE ROAD.

Feb 26, 2021

I RECENTLY PURCHASED A 2010 DODGE GRAND CARAVAN. THE CAR SHUTS OFF ON ME WHILE DRIVING . IT WILL START BACK UP AFTER YOU PUT IT IN PARK AND TURN IT BACK ON BUT IT JUST SHUTS OFF . IT SHUT OFF ON ME TWICE ON THE HIGHWAY WITH MY KIDS IN THE CAR AND FOUR TIMES WHILE DRIVING IN THE CITY.IT MAKES THIS WEIRD NOISE WHEN TURNING LEFT AND THE LIGHTS ARE FLICKERING ON AND OFF. IF THAT'S NOT ENOUGH THE DOORS SEEM TO JUST OPEN AND CLOSE ON THERE OWN THE TRUNK SHUT ON ME WHILE I WAS GETTING GROCERIES OUT. I BROUGHT THE CAR INTO THE SHOP AND THEY SAID THEY CAN'T DUPLICATE THE SHUTTING OFF AND CLAIMED THEY FIXED THE DOOR OPENING IN IT'S OWN PROBLEM .WELL THE DOORS CONTINUE TO OPEN AND NOW THEY ARE HARD TO OPEN WITH THE KEY AND YOU HAVE TO MANUALLY OPEN THEM . THIS IS A SAFETY CONCERN AND THE DEALER IS CLAIMING THERE IS NOTHING WRONG PLEASE HELP ME.

Nov 04, 2019

BEGINNING SEPTEMBER 2017 TO DECEMBER 2017 (PRESENT): MULTIPLE ISSUES RELATED TO ELECTRICAL: (1) ENGINE STALLED WHILE DRIVING AT 30 MPH (CITY STREET, DRIVING STRAIGHT), AND LOST POWER STEERING AND BRAKES; (2) ELECTRICAL SYSTEM WARNING LIGHT HAS BEEN COMING ON FROM SEPTEMBER 2017 TO DECEMBER 2017 (PRESENT). LIGHT OFTEN COMES ON WHEN POWER WINDOW BUTTONS ARE PRESSED; BATTERY HAS BEEN CHECKED; ALTERNATOR HAS BEEN REPLACED TWICE (!) IN DECEMBER 2017 AND WARNING LIGHT STILL COMES ON; (3) WINDOWS ROLL THEMSELVES DOWN WHEN VEHICLE IS NOT RUNNING; THIS HAPPENED MULTIPLE TIMES IN WINTER AND COLD WEATHER, THERE IS NO CHANCE THE WINDOW WAS LEFT DOWN BY THE DRIVER; (4) HEAD AND TAIL LIGHTS BLINK WHEN VEHICLE IS NOT RUNNING; (5) REAR SEAT POWER OUTLET NOT WORKING; (6) REAR DEFROSTER NOT WORKING; (7) SIDE MIRROR DEFROSTERS NOT WORKING. RESEARCH INTO OTHERS WITH SIMILAR PROBLEMS SUGGEST DEFECTIVE TIPM.

Dec 27, 2017

THE VEHICLE JUST QUITE--IT DIED IN THE MIDDLE OF THE ROAD... THERE WAS A RECALL ON THIS VEHICLE FROM CHRYSLER BUT THEY STOPPED 2 MONTHS BEFORE THIS ONE.. CALLED THE DEALER AND THEY SAID SORRY... IT HAPPENED NUMEROUS TIMES... THE RECALL WAS ON THE IGNITION MODULE WHICH WAS WHAT THEY CHANGED ON MY VAN..$850.00 DOLLARS WORTH. *TR

May 06, 2015

+ 1 more complaint for this component

STEERING,ENGINE

6 complaints

VAN STALLS WHILE DRIVING- NO STEERING, ETC

Dec 01, 2018

WHILE DRIVING THE VAN, THE VEHICLE CUTS OFF, STEERING BECOMES DIFFICULT AND THE TRACTION CONTROL LIGHT COMES ON. I HAVE TO RESTART THE CAR IN ORDER TO DRIVE. THIS IS VERY DANGEROUS TO HAVE A CAR TO JUST "SHUT-OFF" WHILE DRIVING. THIS HAS OCCURRED AT LEAST 5 TIMES WITHIN THE LAST WEEK. I HAVE BEEN DRIVING ON DIFFERENT CITIES STREET AND ONCE WHILE TURNING INTO MAJOR TRAFFIC. I CONTACTED A CHRYSLER DEALERSHIP SERVICE DEPARTMENT AND WAS TOLD THIS PARTICULAR CAR WAS NOT IN A RECALL BUT THIS HAS BEEN AN ISSUE FOR DODGE CARAVANS FOR MANY YEARS FROM MY RESEARCH. *TR

Oct 24, 2016

THE VANS ENGINE SHUTS OFF WHENEVER IT WANTS. DRIVING DOWN THE ROAD IT JUST SHUTS DOWN, ALL ACCESSORIES CONTINUE TO WORK SUCH AS FANS RADIO ETC. THE STEERING LOCKS UP BECAUSE THE ENGINE SHUTS DOWN. AS SOON AS I CAN STOP I PUT IT IN PARK AND TURN THE KEY. THE CAR IMMEDIATELY STARTS AND I CONTINUE TO DRIVE. THERE ARE NO WARNING LIGHTS ON AND NOTHING FLASHES ON THE DASH WHEN IT STALLS. IT JUST TURNS OFF AS IF I HAVEN'T TURNED THE KEY ALL THE WAY TO RUN.

Jan 08, 2016

WHILE DRIVING MY 2010 DODGE GRAND CARAVAN, ON NUMEROUS OCCASIONS, I HAVE LOST ALL POWER LEADING TO THE INABILITY TO STEER. LAST EVENT, I WAS IN A ROUND ABOUT AND, SWITCHING INTO NEUTRAL, WAS BARELY ABLE TO PREVENT A CRASH. I HAVE NOTHING ATTACHED TO MY KEY FOB. THIS IS THE KNOWN IGNITION PROBLEM AND I FIND IT UNACCEPTABLE THAT CHRYSLER THINKS IT IS OK TO WAIT UNTIL AUGUST TO FIX THIS. THIS IS EXTREMELY DANGEROUS. I DO NOT HAVE THE MEANS TO GET A NEW VEHICLE AND WITH 2 YOUNG CHILDREN, THIS IS EXTREMELY DANGEROUS. PLEASE FORCE THEM TO MOVE FASTER TO CORRECT THIS PROBLEM!!

May 11, 2015

ENGINE SHUT OFF. *TR

Dec 23, 2014

+ 1 more complaint for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

5 complaints

FOR THE PAST COUPLE YEARS MY VAN JUST TURNS OFF WHEN I'M DRIVING. NOBODY CAN FIGURE IT OUT. THEN MY DOORS RANDOMLY OPEN. THIS HAPPENS ANYWHERE. INTERSTATE OR IN TOWN. STEERING WHEEL LOCKS UP AND I HAVE TO PUT IN NUMERAL AND START. THIS HAPPENS DAILY. *TR

May 20, 2020

DURING COLD WEATHER VEHICLE WILL SHUT OFF WHILE DRIVING, USUALLY HAPPENS WITHIN FIRST 5-15 MINUTES AT LOW SPEED WITH COLD OR COOL ENGINE. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. THERE IS NO WARNING, NO SHUDDER, AND NO ENGINE ERROR LIGHT. IMMEDIATE LOSS OF POWER STEERING AND POWER BREAKS. MANY REPORTS ONLINE FROM OTHER OWNERS. NO ISSUES IN WARMER WEATHER. LOCAL DEALER COULD NOT REPLICATE ISSUE AFTER HOLDING VEHICLE FOR 3 CONSECUTIVE DAYS.

May 02, 2018

WE HAVE A 2010 DODGE GRAND CARAVAN SXT WITH 133,000 MILES AND SINCE THE DAY WE GOT IT BACK IN JULY ALL IT HAS DONE WHILE DRIVING IS SHUT DOWN/SHUT ITSELF OFF. LIGHTS ON DASHBOARD WILL COME ON, FLASH AND VAN WILL JUST SHUT DOWN. KEY REFUSES TO COME OUT AT TIMES, HAVE NO HAZARD LIGHTS WHEN THIS HAPPENS, AND IT CAN TAKE ANYWHERE FROM 5-30 MINUTES FOR THE VAN TO EVEN START AGAIN. THIS HAPPENS ON THE INTERSTATE AND IN THE CITY, DOESNT MATTER REALLY WHERE WE ARE, EVEN AT STOP LIGHTS/STOP SIGNS

Aug 17, 2017

MY 2010 DODGE GRAND CARAVAN BEGAN HAVING ISSUES ABOUT 6 MONTHS AGO. THE ABS LIGHT WOULD LIGHT UP AND BEEP ON AND OFF AND WAS TAKEN TO THE DEALERSHIP AND THEY STATED THEY COULD NOT DETERMINE THE PROBLEM WITHOUT IT OCCURING AT THAT TIME. AS MONTHS WENT ON THE PROBLEM BECAME WORSE. ALL THE DASHBOARD LIGHTS BEGAN TURNING ON AND OFF HEADLIGHTS WOULD DIMMER, CLOCK AND RADIO WOULD SHUT OFF. TOOK TO A FEW MECHANICS AND NONE COULD DETERMINE THE PROBLEM. THE PROBLEM GOT WORSE BATTERY LIGHT BEGAN STAYING LIT. WE THEN REPLACED THE BATTERY AND THE BATTERY CABLES. THE PROBLEMS PERSISTED, WE TOOK TO ANOTHER MECHANIC WHO STATED THE ALTERNATOR NEEDED TO BE REPLACED. WE REPLACED THE ALTERNATOR AND THE VEHICLE WAS FINE FOR THREE WEEKS, THEN THE PROBLEM STARTED AGAIN ALL THE LIGHTS LIT UP, THE AIR WENT IN AND OUT, THE RADIO SHUT OFF AND OUT OF NOWHERE THE CAR SHUT OFF WHILE ABOUT TO TURN AT AN INTERSECTION WITH MY CHILDREN IN THE VAN. WE HAVE TAKEN THE VEHICLE TO MANY DIFFERENT MECHANICS EVEN THE DEALERSHIP AND NONE OF THEM CAN DETERMINE WHAT IS CAUSING THIS ISSUE. THROUGH THE INTERNET I SEE THAT WE ARE NOT ALONE WITH THIS PROBLEM. I DON'T KNOW WHAT TO DO BESIDES ATTEMPT TO GET RID OF THE VEHICLE. THIS IS THE VEHICLE I BOUGHT TO TRANSPORT MY CHILDREN; I'VE BEEN PAYING FOR RENTAL CARS BECAUSE I'M SCARED TO DRIVE IT. WITH AS MANY COMPLAINTS AS I'VE SEEN FOR THIS ISSUE YOU WOULD THINK THERE SHOULD BE A RECALL. SOMEONE IS GOING TO BE SERIOUSLY HURT OR DEAD IF THEY DON'T DO SOMETHING ABOUT THIS.

Jun 08, 2017

THE IGNITION KEY WAS DISPLACED FROM THE RUN TO THE ACCESSORY POSITION WHILE DRIVING, CAUSING THE ENGINE TO SHUT OFF. I CALLED DODGE AND THEY STATED THIS CAR WAS ALREADY RECALLED FOR THIS PROBLEM IN 2011 AND ACCORDING TO THEM WAS FIXED AT THAT TIME. I BOUGHT THE CAR IN 2012 USED AND THIS PROBLEM REAPPEARED. *TR

Aug 30, 2014

STEERING,SERVICE BRAKES

5 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE CONTACT HAD DIFFICULTY TURNING THE STEERING WHEEL AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE ENGINE TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE SAME FAILURE RECURRED WITHOUT WARNING WHEN THE CONTACT'S HUSBAND WAS DRIVING. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,567. *JS

Oct 18, 2019

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ALSO, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE VEHICLE DID NOT RESPOND. AFTER TURNING OFF AND RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION; HOWEVER, THE ELECTRIC STEERING CONTROL INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 87,500.

Jul 08, 2019

TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE INCIDENT OCCURRED.

Dec 11, 2017

AS I BEGAN TO SLOW TO TURN/COME TO A STOP/VEER INTO TURNING LANE I LOST THE ABILITY TO ACCELERATE AND WAS UNABLE TO STEER MY VEHICLE. I HAD TO PUT IT IN PARK TURN IT OFF AND START IT AGAIN TO REGAIN STEERING AND ACCELERATION ABILITIES. IT HAS HAPPENED 5 TIMES SINCE LAST FALL BUT I DON'T HAVE THE DATE OR MILEAGE FROM WHEN THE FIRST 3 TIMES OCCURRED SO I STARTED KEEPING UP WITH MILEAGE AND DATE OF HAPPENINGS SINCE I LOOKED UP RECALLS TO FIGURE OUT WHAT WAS GOING ON. AT LEAST 1 OF MY 4 PRECIOUS CHILDREN HAVE BEEN IN THE VEHICLE WITH ME EACH AND EVERY TIME THE PROBLEM HAS OCCURRED. THE DESCRIPTION OF THE RECALL FOR MINI VANS IN MY MAKE MODEL AND YEAR FOR THE IGNITION SWITCHING OFF MATCHES THESE INCIDENTS 100% BUT MINE DOESN'T HAVE THAT RECALL ON IT. I WOULD LIKE TO KNOW WHY. IF SOMETHING HAPPENS TO ANY OF MY CHILDREN SOMEONE WILL BE PAYING BECAUSE OF A LAWSUIT. I'VE BEEN LUCKY EVERY TIME THE INCIDENTS HAVE OCCURRED BECAUSE I HAVE BEEN SLOWING DOWN. THE ONLY THING ON THE IGNITION HAS BEEN MY SINGLE KEY NOTHING HANGING FROM IT AND NO BUMPS WERE HIT. "NHTSA FURTHER EXPLAINED THAT "IF THE IGNITION KEY INADVERTENTLY MOVES INTO THE 'OFF' OR 'ACCESSORY' POSITION, THE ENGINE WILL TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS, INCLUDING, BUT NOT LIMITED TO AIRBAGS, POWER STEERING AND POWER BRAKING. LOSS OF FUNCTIONALITY OF THESE SYSTEMS MAY INCREASE THE RISK OF CRASH AND/OR INCREASE THE RISK OF INJURY IN THE EVENT OF A CRASH.""

May 27, 2015

THE BRAKE ROTORS WARP EVERY 20,000 MILES OR SO, SO BAD THAT THE STEERING WHEEL SHAKES. THIS HAS HAPPENED ON BOTH MY 2008 AND MY 2010 CARAVAN. DODGE HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAS REFUSED TO ADDRESS IT OTHER THAN TO GIVE A DISCOUNT ONLY IF YOU ASK FOR IT. GETTING THEM FIXED AT THE DEALER IS A PAIN CAUSE THEY TAKE THE VAN FOR AT LEAST A DAY SOME TIMES TWO. ALSO THE WHEEL BEARINGS ON THE 2008 DID NOT LAST VERY LONG AT ALL FIRST SET WAS REPLACED UNDER WARRANTY(37,000 MILES) SECOND SET(68,000MILES) WAS NOT. I HAVE NOT HAD THE WHEEL BEARING ISSUE ON THE 2010. THE WHEEL BEARINGS ARE SEALED SO IT HAS NOTHING TO DO WITH THE WARPED ROTOR ISSUE. *TR

May 24, 2013

SEATS

4 complaints

Front passenger seat headrest deployed for no apparent reason at all . This is a severe safety hazard that can result in severe injury or death as there are sharp parts that could pierce into the passengers head . I have had no help from Chrysler Dodge . I have emailed 3 times with no response and also called several times and they say there is no recall for my vin and warranty is expired . This not a warranty issue , this is a safety concern that could cause severe injury or death and needs to be corrected immediately. I have not had any warnings it just popped off for no apparent reason . No police or insurance representative were necessary there was no accident at the time of this incident .

Feb 17, 2025

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR SEAT MOVED CONTINUOUSLY AND INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE RECLINING MECHANISM WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 5/24/13 *CN

Apr 18, 2013

VEHICLE HAS AN ELDORADO AMERIVAN 14" LOWERED FLOOR CONVERSION. THE FRONT DRIVER AND PASSENGER SEATS INCLUDING LOWERED FLOOR SEAT BASES WOULD NOT STAY LOCKED TO THE FLOOR SECUREMENT SYSTEM. SLIGHT PRESSURE APPLIED TO BOTH WOULD CAUSE THEM TO BECOME UNLOCKED FROM THE VEHICLE FLOOR. FAMILY DROVE AROUND WITH THIS DEFICIENCY IN THE DRIVER SEAT FOR APPROXIMATELY ONE MONTH BEFORE NOTICING. FRONT PASSENGER SEAT HAD BEEN REMOVED TO ALLOW FOR AN OCCUPIED WHEELCHAIR POSITION. *TR

May 25, 2012

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN XLT. THE CONTACT STATED THAT THE BABY TREND, MODEL#CS31029 SAFETY SEAT WOULD NOT FIT PROPERLY IN THE VEHICLE DUE TO THE DESIGN OF THE SEATS. THE VEHICLE WAS INSPECTED BY AN INSPECTION STATION TECHNICIAN WHO ADVISED HER THAT THE DESIGN OF THE SEATS WERE AT AN ANGLE MAKING IT IMPOSSIBLE FOR THE SAFETY SEAT TO FIT PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.

Aug 03, 2011

ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

THE VAN WILL SHUT OFF AT RANDOM TIMES WHILE DRIVING AT SLOWER SPEEDS, ESPECIALLY WHEN YOU'RE SITTING AND ABOUT TO TURN. AT RANDOM TIMES WHEN YOU PUT IN REVERSE, VAN SHUTS OFF. TAKES 8-10 TIMES TO GET IT TO STAY CRANKED. WARNING LIGHTS KEPT BLINKING ABOUT 4 YEARS AGO ON LONG TRIP, SO STOPPED IN PADUCAH, KY AND DODGE DEALERSHIP CHANGED CRANK SENSOR. WAS OK FOR ABOUT 200 MILES ON WAY HOME, BUT STILL SHUTS OFF. WITH MECHANIC AS WE SPEAK AND CHANGED EGR VALVE AND DIDN'T WORK, STILL SHUTS OFF. MECHANIC STILL HAS IT AND TRYING OTHER THINGS. DODGE KNOWS IT'S A PROBLEM, SO WHY WON'T THEY FIX IT. IT'S SO DANGEROUS TO DRIVE, SO I'M THE ONLY ONE IN THE FAMILY WHO DRIVES IT. WON'T SHUT OFF AT HIGH SPEEDS ON HWY, BUT ON A LONG TRIP, LAST SUMMER, IT DID LOSE POWER AND WENT FROM 70 MPH TO ABOUT 40 MPH...DANGEROUS!!

Apr 26, 2020

I WENT TO START MY VAN AND IT WOULDN'T START. THE DASH SAID "BAD KEY". APPARENTLY THE KEY UNPROGRAMMED SOME HOW OUT OF NOWHERE. I DIDN'T DO ANY5TO MY KEY AND IT JUST QUIT WORKING.

Feb 06, 2020

THE KEY WILL RANDOMLY SWITCH FROM START TO THE OFF POSITION WHILE DRIVING DOWN THE ROAD. IT WILL DO IT AT ANY RATE OF SPEED AND ON BACK ROADS OR THE HIGHWAY. IT IS A HUGE SAFETY ISSUE!!!THIS MODEL VAN SHOULD HAVE BEEN INCLUDED IN THE RECALL #14V373000. BUT I WAS INFORMED DUE TO IT'S "MANUFACTURE DATE" THE VEHICLE IS FINE. I CAN TELL YOU, IT IS NOT FINE.

Jul 30, 2017

WHILE DRIVING ON A FLAT ROAD, THE ESC/SLIPPER ROAD SIGN COMES ON, CAR LOSES POWER, IS UNSTEERABLE AND STOPS IN THE MIDDLE OF THE ROAD. THIS HAS HAPPENED 5 TIMES NOW. *TR

Sep 17, 2013

FUEL/PROPULSION SYSTEM

4 complaints

I WAS DRIVING ON A 2 LANE STATE ROUTE LAST NIGHT AROUND 55 MILES PER HOUR. I WAS BEHIND 4 VEHICLES. MY 2010 DODGE GRAND CARAVAN HAS 113,982 MILES ON IT SUDDENLY WENT WILD OPEN, I PASSED 2 OF THE CARS AND THANK GOD THERE WAS NO ONE COMING THE OTHER WAY. I WAS ON THE BRAKES AS HARD AS I COULD PUSH. I PULLED IN BETWEEN THE 2 MIDDLE CARS AND HAD TO TURN THE ENGINE OFF AND GET TO THE SIDE OF THE ROAD. WHAT CAN BE DONE ABOUT THIS? THANKS, WOULD APPRECIATE ANY HELP I CAN GET.

Sep 26, 2019

MY CAR ENGINE WOULD TURN BUT NOT START INTERMITTENTLY OR STALL. CHECKING THE INTERNET, I DISCOVERED IT IS A CHRONIC PROBLEM WITH THESE VEHICLES, WHERE THE FUEL PUMP RELAY GOES BAD. I MADE A TEST CABLE W/LED TO MONITOR MY FUEL PUMP RELAY AND IT CONFIRMED THAT THIS IS THE ISSUE. I SEE THAT LATER MODELS HAVE KITS AVAILABLE TO ADDRESS THE IDENTICAL ISSUE, BUT FOR SOME REASON DO NOT APPLY TO MY MODEL/YEAR,

Oct 12, 2018

VEHICLE HESITATED WHILE ACCELERATING, JERKING FEELING IN THE VEHICLE WHILE DRIVING, CRUISE CONTROL WOULD NOT ALWAYS ENGAGE, FLASHING IF CHECK ENGINE LIGHT. NOW, CAR WON'T START AT ALL.

Feb 26, 2018

GAS CAP OFTEN FAILS TO CLOSE COMPLETELY. EVEN AFTER CAREFULLY CLOSING IT, YOU OFTEN FIND IT OPENED BY ITSELF. *TR

Dec 08, 2014

SUSPENSION

4 complaints

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.

Aug 13, 2019

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR TORSION BAR ON THE REAR PASSENGER SIDE FRACTURED WITHOUT WARNING . THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32536002. THE MANUFACTURER ADVISED THE CONTACT TO PROVIDE HIS FAILURE AND REPAIR DOCUMENTATION. THE FAILURE MILEAGE WAS 31,241.

Oct 03, 2017

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT HEARD A LOUD HUMMING NOISE IN THE FRONT END WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHO STATED THE FRONT WHEEL BEARINGS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE WHEEL BEARING EXTENDED WARRANTY REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 52,976.

Nov 01, 2013

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING REPAIRS UNDER A VOLUNTARY RECALL ON THE FRONT WHEEL BEARINGS, SHE WAS NOTIFIED BY THE DEALER THAT THE FAILURE WAS ON THE REAR OF THE VEHICLE AND NOT IN THE FRONT. AS A RESULT, THE REAR WHEEL BEARING, BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000.

Nov 28, 2011

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

4 complaints

THE 2010 DODGE GRAND CARAVAN LEFT HAND SIDE WIRING LOOM WEARS ON AN ALUMINUM OBTRUSION BENEATH WHERE IT LIES. THIS CAUSES THE WIRE'S SHIELDING TO BE WORN OFF AND CAUSES SHORTING. THE ENGINE WILL DIE WHEN THE WIRE CONTACTS METAL OR EACH OTHER DURING TRAVEL. THIS PROBLEM WILL CAUSE THE ENGINE TO DIE AT ROAD SPEEDS LEAVING THE VEHICLE WITHOUT STEERING, BRAKES, AND OTHER SAFETY RELATED EQUIPMENT. I BELIEVE THIS TO BE COMMON AND UNDETECTED BECAUSE THE WEAR POINT IS ON THE UNDERSIDE OF THE WIRING LOOM NEAR THE ENGINE. THE HARNESS IS HARD TO LIFT AND INSPECT BECAUSE OF THE LOCATION AND LACK OF SLACK AT THE POINT OF THE OBTRUSION. VIBRATION CAUSES THE SHORT, THE VEHICLE WILL NORMALLY START AFTER COMING TO A STOP WHEN THERE IS NO FRICTION BETWEEN THE WORN WIRES. I BELIEVE THIS SHOULD BE REVIEWED AND ANALYZED FOR A RECALL BECAUSE OF THE SAFETY ISSUE INVOLVED AS OTHERS HAVE STATED BUT ARE UNAWARE OF THE CAUSE. I HAVE ADDED ADDITIONAL WRAPPING TO LIMP MY VEHICLE HOME DURING A THREE HOUR TRIP. ADDITIONALLY, THIS FORM WOULD NOT LET ME SELECT STEERING, BRAKES, OR OTHER SAFETY FEATURES WHEN I SELECTED ELECTRICAL, WHICH IS SPECIFICALLY WHAT CAUSES THE SAFETY ISSUES. *JS

May 25, 2019

CAR DIES WHILE DRIVING WILL NOT START SOME TIMES

Mar 20, 2019

VEHICLE DIES WHEN GOING DOWN ROAD OTHER SOURCES SHOW A RECALL FOR THE 2010 CARAVAN

Aug 15, 2018

WHILE DRIVING THE VEHICLE JUST STALLS OUT OF NO WHERE AND IS VERY DANGEROUS. ALMOST WRECKED 3 TIMES DURING THE STALL PERIOD BECAUSE POWER STEERING AND ENGINE DID NOT RESPOND.

May 07, 2016

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

4 complaints

2010 DODGE GRAND CARAVAN. CAR SHUTS DOWN WHILE DRIVE. CAUSES TO HAVE NO STEERING OR BRAKES. NO WARNING BEFORE IT HAPPENS. ON STREET MOVING. UNKNOWN OF WHAT IS ACTUALLY HAPPENING OR WHY IT IS DOING THIS. *TT *TR

Jul 25, 2018

WHEN DRIVING DOWN THE ROAD AT ANY SPEED VEHICLE WILL SHUT OFF RANDOMLY WITH LOSING POWER STEERING AND BRAKES. HAVE TO PULL OVER AND RESTART IT AND IS FINE. HAD THE R03 RECALL DONE BEFORE. SAFETY ISSUE IS IT'S HARD TO CONTROL AND BRAKE WITHOUT CRASHING.. IT'S HAPPEBING MORE AND MORE. STARTED OUT JUST MAYBE ONCE OR TWICE NOW IT CAN HAPPEN 3-4X IN ONE TRIP OF 20 MIN DRIVE

Jun 26, 2018

DRIVING THE VEHICLE IT ALL OF A SUDDEN LOST POWER, STEERING AND BRAKING CAPABILITY. AFTER RESEARCH, I FIND THAT DODGE HAS HAD A RECALL FOR WIRELESS IGNITION NODE WHICH SOUNDS LIKE THE PROBLEM I AM HAVING HOWEVER MY VEHICLE ISN'T IN THE RECALL. *TR

Jan 18, 2017

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE VEHICLE WAS SHIFTED IN NEUTRAL AND THEN RESTARTED FOR THE VEHICLE TO FUNCTION HOWEVER, IT WAS EXTREMELY DIFFICULT TO DEPRESS ON THE BRAKE PEDAL AND USE THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Jun 27, 2016

ELECTRICAL SYSTEM,STRUCTURE

3 complaints

TL* THE CONTACT'S DAUGHTER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR OPERATE AS NEEDED, WITHOUT WARNING. THE CONTACT CALLED FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE HE WAS PROVIDED A DIAGNOSTIC FEE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 18, 2021

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). WHILE DRIVING AT UNKNOWN SPEEDS IN THE RAIN, WATER ENTERED THE VEHICLE AND THE DRIVER'S SIDE DOOR AND VENT SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,367.

Jan 08, 2019

Fire: 1

THERE IS A RECALL ON THE REAR QUARTER WINDOW SWITCH THAT MAY OVERHEAT . I RECEIVED THE LETTER ON THURSDAY AND BY SUNDAY MY DOOR CAUGHT ON FIRE, NOW NOT ONLY THE SWITCH MUST BE REPLACED AND I SUPPOSE ALL WIRING AND REST OF THE SWITCHES AND THE DOOR INTERIOR PANEL SHOULD BE CHANGE BECAUSE OF DAMAGE. I CALLED THE RECALL CENTER AND AFTER TWO DAYS I'M STILL WAITING FOR A CALL WITH INSTRUCTIONS AS TO WHAT TO DO NOT TO MENTION THE SCARE ME AND MY WIFE GOT AND THE EXPENSES IT WILL COST ME BECAUSE I NEED TO RENT A CAR UNTIL THE ISSUE IS RESOLVED. *TR

Jan 20, 2015

Fire: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

3 complaints

FOR THE PASS YEAR BEEN HAVING PROBLEMS WITH THE TRACTION, BAS, BRAKE AND ESP LIGHTS COMING ON AND SOMETIMES LOSING TEMPORARILY POWER. SOMETIMES IT DIES AND 90% OF TIME HAVE TO RESET THE CLOCK. IF IT DOESN'T DIE AND I PULL OVER AND KILL IT AND CRANK IT BACK AND THE DASH LIGHTS GO OFF BUT MOST OF TIME HAVE TO RESET CLOCK. SOMETIMES DRIVING DOWN HIGHWAY, AND IN PARKING LOTS AND SOMETIMES BACKING OUT OF MY CARPORT..MY FOOT USUALLY ON BRAKE BUT A FEW TIMES IT WASNT.THIS IS THE SHORT VERSION ON MY 2010 DODGE GRAND CARAVAN THAT HAS 180,000 MILES

Jul 13, 2020

WHEN DRIVING DOWN THE ROAD IT WILL WITHOUT WARNING LOSE POWER AND SHUT OFF. IT HAS EVEN HAD A PROBLEM WHERE ALL THE WARNING LIGHTS FLASH AND THE WINDSHIELD WIPERS START, WHILE THE CONTROL IS OFF. *TR

May 05, 2020

MY CAR HAS BEEN HAVING INTERMITTENT STALLING/ NO STARTING ISSUES SINCE 9/16/14. I HAVE REPLACED THE BATTERY, SPARK PLUGS, CRANK SHAFT SENSOR, WYN MODULE. I HAVE HAD MY MECHANIC LOOK IT + I HAVE TAKEN IT INTO THE DODGE DEALER 2 TIMES AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHY IT KEEPS STALLING/ NOT STARTING. I HAVE TRIED CONTACTING THE DODGE CORPORATE OFFICE TO SEE IF THEY COULD HELP BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. MY CAR HAS STOPPED COMPLETELY (LOSING STEERING/POWER) A LOT OF TIMES, OF WHICH 2 TIMES WERE ON THE FREEWAY GOING 50 + MILES W/ KIDS IN MY CAR. THIS IS A HUGE SAFETY ISSUE!!!! LUCKILY I WAS ABLE TO PULL OFF THE ROAD AND RESTART MY CAR BEFORE MY KIDS AND I WERE HIT. 9/16/14- SERVICED CAR FOR INTERMITTENT NO START 6/22/15 DID NOT START FOR SEVERAL TIMES 7/9/15 SERVICED CAR FOR INTERMITTENT NO START 8/19/15 SERVICED CAR FOR INTERMITTENT NO START- REPLACED BATTERY XX- GOING INTO PARKING LOT 20 MPH CAR CUT OFF. XX- COMING OUT OF CHURCH PARKING LOT 10 MPH CAR CUT OFF. XX- COMING OUT OF BRENTWOOD GOLF COURSE 20 MPH CAR CUT OFF. (NO CODES) 1/22/16 SERVICED CAR FOR INTERMITTENT NO START/STALLING 2/4 REPLACED SPARK PLUGS $343 3/16 ON HWY 680 GOING 50 MPH W/2 KIDS IN THE CAR. CAR CUT OFF , LOST STEERING/POWER. GOT INTO EMERGENCY LANE TURNED IT OFF / ON. 3/22 SERVICED CAR FOR INTERMITTENT NO START/STALL. REPLACED CRANK SHAFT $157 3/23 HWY 4 BY CEMETERY GOING ABOUT 55 MPH. CAR CUT OUT, LOST STEERING/POWER 3/24 PULLING INTO DRIVEWAY CAR SHUT OFF. CALLED DODGE DEALER SPOKE TO CHRIS WOODSON 9257566381 3/29 DODGE DEALER REPLACED WYN MODULE $799 4/23 3 X TO START SATURDAY AM BEFORE FINE ARTS 5/18- CAR DIDN'T START @7:10 HAD TO GET NEIGHBOR'S CAR TO TAKE CHILD TO SCHOOL.7:30 CAR STARTED UP 7:50 CAR DIDN'T START 2:45 PM CAR STARTED 5/25 DODGE COULDN'T FIGURE OUT WHY NO START VIDEO ALSO AVAIL.

Jun 06, 2016

STEERING,POWER TRAIN,SERVICE BRAKES

3 complaints

WHILE DRIVING AT 35-40MPH ON A RURAL ZONE THE STEERING WHEEL SUDDENLY FELT 'LOCKED' AND WAS EXTREMELY DIFFICULT TO STEER. AT THE SAME TIME THE BRAKES WERE HARD TO PRESS AND THE TRACTION CONTROL DASH LIGHT CAME ON. MY WIFE WAS DRIVING AND FRIGHTENED HER VERY MUCH. THE ROAD HAS A SLIGHT CURVE IN IT AND HAS ONCOMING TRAFFIC IN THE OPPOSITE LANE. SHE HAD TO FORCIBLY STEER THE VAN AS BEST SHE COULD AGAINST THE SIDEWALK CURB TO HELP SLOW DOWN THE VAN. IF SHE HAD MADE IT TO THE FREEWAY WHEN THIS HAPPENED I DON'T THINK THE RESULTS WOULD BE THE SAME AS FAR AS HER SAFETY. I LOOKED UP THE SYMPTOMS AND FOUND IT TO BE A COMMON PROBLEM AND THAT EVEN A RECALL MIGHT BE IN PLACE FOR THIS ISSUE. PLEASE FORWARD ME ANY INFO THAT WILL HELP ME CORRECT THIS PROBLEM.

Jul 12, 2019

I WAS DRIVING SLOWLY, MAKING A TURN, AND THE POWER STEERING STOPPED WORKING, THEN THE BRAKING STOPPED, AND THE CAR HAD NO POWER. THE STABILITY CONTROL LIGHT CAME ON. THIS HAS HAPPENED INTERMITTENTLY MULTIPLE TIMES, AND THE DEALERSHIP CANNOT GET THE CAR TO REPEAT THE ERROR. IT DID HAVE ONE KEY FOB ERROR ON THE CODES, BUT THAT WAS MANY STARTS IN THE PAST. OTHER VIN'S IN THIS MODEL/YEAR HAVE BEEN RECALLED DUE TO ELECTRICAL/IGNITION PROBLEMS. THIS IS PROBABLY WHAT IS WRONG WITH THIS CAR, BUT IT IS NOT UNDER RECALL, AND THE DEALERSHIP CANNOT FIGURE OUT HOW TO FIX IT. *TR

Apr 13, 2015

I BOUGHT MY GRAND CARAVAN BRAND NEW. IT IS A 2010, I BOUGHT IN 2011. I HAVE HAD MULTIPLE ISSUES WITH IT. OVER THE WEEKEND, THE TRACTION CONTROL CAME ON (PERFECTLY DRY ROADS), THE CAR STALLED, I LOST POWER STEERING, AND IT WOULDN'T MOVE UNTIL I STOPPED, PUT THE CAR IN PARK, AND RESTARTED IT. THIS HAS HAPPENED FOUR TIMES NOW. I TOOK IT IN FOR SERVICE THIS MORNING. I WAS TOLD THEY WOULD RUN DIAGNOSTICS. IF THE DIAGNOSTICS SHOWED IT TO BE A POWERTRAIN ISSUE, IT WOULD BE COVERED. IF NOT, I WOULD HAVE TO PAY FOR DIAGNOSTICS. AFTER THEY RAN DIAGNOSTICS, THEY THINK IT IS THE PCM. HOWEVER, THEY WON'T FIX IT BECAUSE THEY CAN'T PROVE IT IS NOTHING ELSE OR DUPLICATE THE PROBLEM. THEY ALSO STILL CHARGED ME FOR THE DIAGNOSTICS BECAUSE THEY CAN'T SAY FOR 100% IT IS THE PCM. THEY TOLD ME I WOULD HAVE TO CONTINUE TO DRIVE THE CAR UNTIL IT HAPPENED REGULARLY AND I WOULD PROBABLY WRECK THE CAR IN THE PROCESS. I TOLD THEM TO EXPECT A LAWSUIT IF THAT HAPPENS. *TR

Oct 03, 2012

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

3 complaints

WHILE DRIVING ON A DRY ROAD, THE LIGHT ON THE DASH BOARD WENT ON TO INDICATE THE CAR WAS SLIDING... THE STEERING WHEEL LOCKED UP, I HAD NO BRAKES, I HAD TO GLIDE TO A STOP. THIS HAPPENED 4 TIMES IN ONE DAY. I WAS ABLE TO GLIDE TO A STOP, SHUT THE VAN OFF, RESTART IT ONLY FOR IT TO HAPPEN AGAIN. I TOOK IT TO MY MECHANIC WHO STATED IT WAS A COMPUTER CHIP ISSUE AND THAT I WOULD HAVE TO GO TO A DEALER TO GET IT FIXED FOR APPROX $1,800.00. I COULD'VE SERIOUSLY INJURED AND/OR KILLED MYSELF AND THOSE AROUND ME.

Apr 24, 2018

WHEN DRIVING THE 2010 DODGE GRAND CARAVAN THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING ON THE HIGHWAY THE FIRST TIME, AND REGULAR STREET ROADS THE OTHER TIMES AND THE VEHICLE STALLS AND THE BRAKE, STEERING WHEEL AND GAS PEDAL LOCK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE.

Jun 21, 2016

WHILE DRIVING APPROXIMATELY 40 MPH UNDER NORMAL CONDITIONS (50 DEGREES F, NO RAIN/SNOW), THE OPERATOR NOTICED A SUDDEN AND UNEXPECTED LOSS OF POWER STEERING. UPON SCANNING THE DASH, THE EPS (STABILITY CONTROL) LIGHTS WAS ILLUMINATED. A FEW SECONDS (MAYBE 5 - 15) LATER, THE POWER BREAKING APPEARED TO BE LOST. OPERATOR IS UNSURE IF THESE FUNCTIONS WERE "SIMPLY" LOST, OR IF THE VEHICLE WAS ACTUALLY POWERED DOWN. STEERING AND BREAKING WAS EXTREMELY DIFFICULT TO THE EXTENT THAT IT WAS VERY DIFFICULT TO PHYSICALLY CONTROL THE VEHICLE ENOUGH TO MOVE TO THE SIDE OF THE ROAD WITHOUT HITTING ANY OBJECTS. EVEN BRAKING WAS EXTREMELY DIFFICULT TO DO WITH SIGNIFICANT FORCE. AFTER GETTING SAFELY ON THE SIDE OF THE ROAD, THE ENGINE WAS IMMEDIATELY TURNED OFF. A FEW MINUTES LATER, THE CAR WAS RE-STARTED AND APPEARED TO BE FUNCTIONING NORMALLY, ALTHOUGH OPERATOR WAS UNWILLING TO RISK PUTTING CAR INTO "DRIVE". CAR WAS TOWED TO DEALER FOR ANALYSIS. IF THIS HAD HAPPENED AT HIGHER SPEED, OR WHEN A QUICK STOP WAS NECESSARY, A SEVERE CRASH LIKELY WOULD HAVE OCCURRED. *TR

Jan 22, 2015

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

SOMETIMES THE CAR WON'T START UNLESS YOU TURN THE KEY IN TWICE

Dec 18, 2017

MY VAN JUST SHUT OFF WHILE DOING 55 MPH ON A HIGHWAY. NO WARNING SIGNS OR CHECK ENGINE LIGHTS CAME ON. I HAD NO STEERING, GAS, OR BREAKS WHEN IT SHUT OFF. THE A FEW DAYS LATER ALL THE LIGHTS ON THE DASH CAME ON THEN WENT OFF BUT NEVER SHUT OFF UNTIL A FEW BLOCKS LATER WHEN IT TURNED OFF WHILE DRIVING ON A STREET. AND EVERYTIME IT SHUTS OFF I PUT IT IN PARK TAKE THE KEYS OUT AND THEN RESTART THE VAN AND IT ACTS LIKE NOTHING EVER HAPPENED. *TR

Jan 06, 2017

WHILE DRIVING MY VAN THE IGNITION SHUT OFF. THIS HAS HAPPENED MULTPLE TIME NOVEMBER 17, 2009, DECEMBER 24, 2009, NOVEMBER 19, 2010, THEY PUT A DATA RECORDER IN EACH TIME.SEPTEMBER 20, 2012 ANOATHER DATA RECORDER WAS INSTALLED IN MY VAN. APRIL 9, 2012 THEY INSTALLED ANOTHER DATA RECORDER IN MY VAN. I HAVE MULTIPLE CLAIMS WITH DODGE/CHRYSLER. BROWNING DODGE IN CORONA, CA CORRECTED THE PROBLEM EACH TIME STATING IT WAS THE WIND MODULE.THEY SAID THE PROBLEM WAS CAUSED BY THE ADFTER MARKET ALARM SYSTEM THAT WAS INSTALLED IN MY VEHICLE BY THE DEALER. THEY REMOVED THE ALARM, AND REIMBURSED MY FOR IT AS WE WERE UNAWARE THAT THE ALARM WAS AND AFTER MARKET ALARM. ON AUGUST 22, 2013 DCH DODGE IN TEMECULA, CA FINALLY FOUND THE PROBLEM THEY REMOVED THE ALARM SYSTEM AND SAID THAT NOT ALL OF THE WIRES WERE CONNECTED. ON APRIL 22, 2014 MY TRANSMISSION STARTED LEAKING THEY ADDED DYE TO FIND THE LEAK REPLACED RIGHT AND LEFT AXLE SEALS.OIL PAN GASKET WAS ALSO REPLACED. ON DECEMBER 13, 2013 THE PRESSURE LINE WAS LEAKING, DCH CHRYSLER REPACED THE PRESSURE LINE. I HAVE CASE NUMBERS FROM DODGE/CHRYSLER TO BACK UP ALL OF THESE PROBLEMS I HAVE HAD.

May 29, 2015

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTION AND AIR INTAKE NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE EXPERIENCED THE FAILURE AFTER THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Mar 07, 2017

ORIGINAL OWNER OF THE VEHICLE. THIS IS ACTUALLY A REPORT OF 5-6 SEPARATE INCIDENTS OF THE SAME ISSUE WITHIN A WEEK'S SPAN. THE ENGINE OF THE VEHICLE SUDDENLY SHUTS OFF WHILE DRIVING. IT IS INSTANT AND SILENT, WITH NO PRE-WARNING. DRIVER LOSES ALL POWER STEERING / BRAKES DURING THE OCCURRENCE. LAST INCIDENT ALMOST CAUSED AN ACCIDENT WHEN THE VEHICLE'S ENGINE STALLED AND A FOLLOWING VEHICLE HAD TO TAKE ACTION TO AVOID A COLLISION. MY WIFE AND KIDS WERE IN THE VAN AT THE TIME OF THE INCIDENT. WHEN IT HAPPENS, THE VAN ALWAYS STARTS BACK UP, BUT IT HAS TO BE STATIONARY AND IN-PARK. VEHICLE WAS TAKEN TO THE DEALERSHIP ON 01/23/15 FOR REPAIR. DEALERSHIP INDICATED THE EGR VALVE AND TEMPERATURE SENSOR WAS FAULTY AND HAS BEEN A COMMON PROBLEM FOR DECADES. THIS IS THE SECOND TEMPERATURE SENSOR THAT HAS BEEN REPLACED BY THE DEALER. INTERNET SEARCH CONFIRMS MANY ISSUES SUCH AS THIS ARE EVIDENT ON THE ROAD. REPAIR MADE 01/23/15 AT A CONSUMER COST OF $513.41. OUR PURCHASED EXTENDED WARRANTY COVERED ALL OF IT, BUT $150.00. I CONSIDER THE ISSUE, IN REGARD TO A DFMEA FORMAT TO BE, LOSS OF FUNCTION WHICH SHALL BE A SEVERITY OF 10 AND AN INVERTED DELTA BY THE MANUFACTURER. I ASK THAT NHTSA INVESTIGATE THIS ISSUE AS MY FAMILIES WELL BEING WAS AT STAKE THIS MORNING WHICH DOES NOT SIT LIGHTLY WITH ME AS A HUSBAND / FATHER. *TR

Jan 23, 2015

FIVE SEPARATE TIMES WHILE DRIVING THIS VAN THE ENGINE JUST SHUTS DOWN AND WE COAST TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS, THE LAST EVENT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AT AN APROX. SPEED OF 55-60 MPH. SPEED OF THE VAN DOES NOT SEEM TO MATTER AS WE HAVE HAD THIS OCCUR AT SPEEDS RANGING FROM 15-60 MPH. WEATHER ALSO DOES NOT SEEM TO MATTER AS THE EVENTS HAPPENED IN WINTER AND SUMMER. WE HAVE REPORTED THIS PROBLEM TO THE DODGE DEALERSHIP. THEY KEPT OUR VAN FOR A WEEK ATTEMPTING TO HAVE THE PROBLEM OCCUR FOR THEM WITHOUT SUCCESS. WE ARE FEARFUL EVERY TIME WE DRIVE THIS VAN BECAUSE WHEN THE ENGINE SHUTS OFF WE LOSE POWER TO THE STEERING AND BRAKES. THIS IS DANGEROUS! CHRYSLER DOES NOT SEEM TO HAVE A SOLUTION TO THIS PROBLEM. HELP! *TR

Jun 18, 2014

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

3 complaints

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTDOWN WHILE DRIVING. *SMD SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE WOULD FULLY SHUTDOWN; ENGINE OFF, RADIO OFF, POWER LOCKS DISABLED, WINDSHIELD WIPES OFF ETC. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, ONLY TO GET THE VEHICLE BACK, WITH THE PROBLEM STILL PRESENT. *JB

Nov 19, 2012

WHILE TRAVELING SOUTHBOUND ON I-75 AT MILEPOST 263.3 A FAINT ALARM OF SOME KIND CAME ON. THEN THE ENGINE BEGAN MAKING A NOISE AND QUIT. WHEN I PULLED OVER TO THE SIDE OF THE HIGHWAY THE ENGINE COMPARTMENT SHOT FLAMES AND SMOKE FROM UNDER THE HOOD. I WAS ATTEMPTING TO RELEASE THE HOOD LATCH WHEN FLAMES BURST IN THROUGH THE FIREWALL UNDER THE DASH. WE THEN ABANDONED THE VEHICLE AND CALLED 911. BY THE TIME A FIRE TRUCK ARRIVED THE VAN WAS TOTALLY BURNED. I HAVE THE VEHICLE SERVICED REGULARLY AND HAD JUST REPLACED THE TIRES AND BRAKES. I HAVE NO IDEA WHAT THE CAUSE MIGHT HAVE BEEN BUT IT BEARS LOOKING INTO. *KB

Nov 30, 2011

Fire: 1

I WAS DRIVING AT ABOUT 30 MPH WHEN I NOTICED THE AIR CONDITIONER STOP WORKING. I BEGAN SLOWING DOWN FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN I WENT TO GO AND REALIZED THAT THE ENGINE HAD STOPPED AS WELL. I LOST ALL POWER AND ENGINE FUNCTION WHILE DRIVING. I WAS ABLE TO PLACE THE VEHICLE IN PARK AND RESTART IT.

May 06, 2011

STEERING,ELECTRICAL SYSTEM,AIR BAGS

2 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.

Jan 30, 2025

The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

Jan 30, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

2 complaints

When I’m driving my blinkers and windshield wipers turn on and off randomly and the stereo shuts off ac quits working and the windows lock and can’t be rolled down and when I’m at idle it has very loud ticking noise coming from dash board I think it’s the middle area behind stereo this happens multiple times a day and some days it doesn’t stop till vehicle is turned off and I’ve also noticed that hitting bump in road seem to make the issues worse all of the above mentioned happens together at same time

May 31, 2024

WHEN THIS INCIDENT OCCURRED, I WAS DRIVING 20 MPH IN A SCHOOL ZONE AND MY DAUGHTER WAS IN THE VAN WITH ME. ALL THE ELECTRICAL INSTRUMENTATION SUDDENLY TURNED OFF. THE VAN CONTINUED TO MOVE FORWARD, BUT THE TURN SIGNALS, DASH INSTRUMENT PANEL, WINDOWS, LOCKS, ETC. ALL FAILED TO WORK. I THOUGHT A FUSE HAD BLOWN OR SOMETHING. I PULLED OFF THE ROAD AND PARKED, BUT THE VAN WOULD ONLY TURN PART WAY OFF. THE MOTOR STOPPED RUNNING, BUT THE KEY INDICATED THAT THE MOTOR WAS STILL ON. THE KEY WOULD NOT TURN COUNTER CLOCKWISE, OR "OFF" PAST THE "ON" DESIGNATION MARKED ON THE IGNITION. THE KEY WOULD NOT RELEASE/COME OUT OF THE IGNITION. SINCE I COULD NOT GET THE KEY OUT OF THE IGNITION, I TRIED TO START THE VAN. IT WOULD NOT START. MY HUSBAND CAME OUT AND TRIED TO JUMP START IT, THINKING IT MIGHT BE A PROBLEM WITH THE BATTERY. THIS WAS UNSUCCESSFUL. I HAD CALLED A LOCAL MECHANIC FROM THE CAR, AND WITH HIS HELP MY HUSBAND WAS ABLE TO GET THE VAN STARTED. HE DROVE IT TO THE MECHANIC'S SHOP. THE MECHANIC LOOKED AT THE "CODES" AND SAID IT LOOKED LIKE IT WAS UNDER RECALL. HE WAS ABLE TO GET THE KEY TO RELEASE AND MY HUSBAND DROVE THE VAN TO THE LOCAL DODGE DEALERSHIP. THE DEALERSHIP TOLD HIM THAT OUR VAN WAS PART OF AN IGNITION RECALL AND THAT DODGE WOULD HAVE THE PARTS REPLACED. WE HAVE BEEN WAITING MORE THAN TWO WEEKS NOW, AND STILL THE DEALER SAYS THE PARTS ARE NOT AVAILABLE. I AM AFRAID TO DRIVE THE VAN. I TRANSPORT MY CHILDREN AND CHILDREN IN A CARPOOL. I CANNOT RISK THEIR SAFETY, AND I HAVE NO CAR TO DRIVE TO WORK. THE FIRST WEEK WITHOUT THE VAN, I BORROWED A CAR. I WAS ON VACATION FOR THE NEXT WEEK. I BELIEVED DODGE WOULD HAVE THE PARTS TO FIX MY VAN IN THOSE TWO WEEKS. DODGE HAS STILL NOT FIXED MY VAN. IF THESE PROBLEMS CAUSE A WRECK, WILL THE AIRBAGS EVEN DEPLOY? IT IS APPALLING THAT DODGE EXPECTS ME TO DRIVE MY FAMILY AROUND IN AN UNSAFE VEHICLE. *TR

Apr 06, 2015

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

2 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle was losing motive power intermittently. The contact stated shifted to park(P) and turning off and restarted the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel lines, spark plugs, and throttle body needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a local dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The contact was made aware of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable. The consumer stated that they paid out of pocket for repairs according to the recall.

May 02, 2023

When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or death. The dealership is aware of this problem now and confirms this is a significant safety issue, but that their hands are tied unless Crystler helps. L25 is the known safety recall for the 2010 Dodge Grand Caravans- build dates 3months less than ours- July 2010 verses Oct. 2010. With our Dodge experiencing the same issue and safety concerns as the recalled ones, we then called Crystler at (800) 853-1403 to report the issue and advocate for the repair and/or extension of the recall. An employee named Myah said "there's nothing we can do b/c recall is VIN specific and doesn't show yours as being recalled for this issue". I asked to speak with a supervisor to further discuss how to get the recall extended to our VIN, as the same safety issue is occuring, and the rep was very dismissive and told me "they were sorry they could not help and "no one is available at this time". I told her I didn't mind waiting on hold so the issue could be properly reported and addressed with a supervisor. She put me on hold again and then said "a supervisor can call you when they are available", but then she did not even ask for my phone number. I do not trust that she was acting in our best interest and feel she was being negligant. No one has called back. Please help. We are writing to #1) inform you of this safety issue #2) inform you of the known recall to address this safety issue- does not currently extend to our manufacture month #3) report Crystlers negligence in responding to this safety issue #4) to respectfully request a safety investigation should our VIN not be added to this

Aug 28, 2022

STEERING,AIR BAGS

2 complaints

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 20, 2021

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V396000 (AIR BAGS, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312) AND TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THEY BOTH INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL DECEMBER 1, 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 11, 2020

VISIBILITY/WIPER

2 complaints

WAS DRIVING WIPERS STARTED GOING REAL FAST , AN ONCE I SHUT MY CAR OFF THEY WONT TURN ON AT ALL NOW

Feb 27, 2021

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HE SMELLED A BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE REAR WINDOW POWER SWITCH. THERE WERE NO VISIBLE FLAMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE REAR WINDOW POWER SWITCH WOULD NEED TO BE REPLACED. THE MECHANIC DISABLED AND REMOVED THE POWER WINDOW SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,795.

May 23, 2013

Fire: 1

STEERING,UNKNOWN OR OTHER,ENGINE

2 complaints

ENGINE STALLS, STEERING WHEEL/BRAKES/GAS PEDAL ALL LOCK UP AND BECOME INOPERABLE WHILE DRIVING/IN MOTION. I COULD BE GOING 10 MPH OR 50MPH. HAS HAPPENED ON WINDY ROADS NEAR MY HOME AS WELL AS HIGH TRAFFIC ROADS NEAR WORK AS WELL AS ON/OFF HIGHWAY RAMPS. I'VE READ HUNDREDS OF REPORTS OF THIS HAPPENING TO MY YEAR MAKE AND MODEL YET MY VIN NUMBER HAS NOT BEEN RECALLED? I ONLY USE MY KEY FOB (NO OTHERS KEYS OR KEY CHAINS ADDED). PURCHASED THE VEHICLE USED 3 YEARS AGO, HAS SINCE HAD NEW TRANSMISSION, NEW STARTER, AND NEW BATTERY TRYING TO RECTIFY THIS ISSUE.

Jan 06, 2021

ENGINE STALLS WHILE DRIVING IN MOTION-SO FAR HAS ONLY OCCURRED WHILE DRIVING ON CITY STREETS BUT IS BECOMING MORE FREQUENT.ORIGINALLY SEEMED TO OCCUR ONLY WHEN NOT FULLY WARMED UP BUT NOW IS HAPPENING AT REGULAR OPERATING TEMPERATURES ALSO.IT HAS HAPPENED BOTH WHILE MAKING TURNS AND WHILE TRAVELING IN A STRAIGHT LINE. I OFTEN DON'T NOTICE IT HAS OCCURRED UNTIL I TRY TO ACCELERATE OR TURN AND DISCOVER THE LOSS OF POWER STEERING AND THAT THE TACHOMETER IS ON "O" RPMS. IT HAS BECOME A REGULARLY RE-OCCURRING ANNOYANCE AND HAS OBVIOUS DANGER POTENTIAL. I TOOK THE CAR TO A DEALERSHIP FOR THE RECALL ON THE WIN MODULE AND WAS TOLD THAT THE BRAND OF MODULE THAT THIS VEHICLE CONTAINED WAS NOT THE ONE THEY WERE HAVING PROBLEMS WITH AND WOULD THEREFORE NOT REPLACE IT. THEY ALSO CLAIMED THAT THE PROBLEM WE WERE HAVING WAS NOT RELATED TO THAT PART. CHECKING ONLINE I FIND THAT I AM FAR FROM THE FIRST OWNER OF THESE VEHICLES EXPERIENCING THIS PROBLEM AND THAT CHRYSLER CORP. SEEMS TO BE IN DENIAL OF A PROBLEM AND IS AT A LOSS AS TO CORRECTION OF THE PROBLEM. PLEASE ADD MY COMPLAINT TO THE GROWING LIST OF UNRESOLVED COMPLAINTS RELATING TO THIS VEHICLE.

Mar 10, 2016

STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

JUST MORE AND MORE PROBLEMS WITH THIS VAN. EVERY PERSON WHO PURCHASED THIS VAN DESERVE THEIR MONEY BACK! I AM SO SICK OF WASTING MY MONEY ON THIS VAN. THE BRAKING SYSTEM IS HORRIBLE, TRANSMISSION SLIPS, STALLS WHEN IT WANTS, OR JUST DOESNT START. AND WHAT IS GOING ON WITH THE SENORS?? LIKE COME ON YOU GUYS KNOW THIS "FAMILY" VAN IS NOT SAFE!!!!!! RECALL THE WHOLE [XXX] VAN ALL THIS HAS HAPPENED OVER THE YEARS OF ME HAVING THIS VAN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Aug 09, 2020

WHILE DRIVING AT 55 MPH, MY VAN ALL OF A SUDDEN TURNED OFF. I LOST ALL POWER STEERING AND STRUGGLED TO GET THE VAN OFF THE ROAD. ONCE I GOT IT OFF THE ROAD, I WAS ABLE TO START THE VEHICLE AND DROVE ABOUT 2 MILES. THE VEHICLE DIED A SECOND TIME AS I WAS GETTING READY TO TURN ONTO THE STREET IN WHICH I LIVE. MY SPEED AT THAT TIME WAS AROUND 20 MPH. I PULLED INTO THE CARWASH, WHERE I WAS ABLE TO START THE VEHICLE AGAIN, AND THEN DROVE HOME. I WENT APROX. 1 MILE THAT TIME. WE PARKED THE VAN AND AS MY HUSBAND WAS GETTING OUT OF THE DRIVER SIDE, HE STRONGLY SMELLED SOMETHING ELECTRICAL BURNING. I WENT OVER TO THE DRIVER SIDE AND SMELLED THE SAME SMELL. THE VERY NEXT DAY I LEFT IN MY VAN AROUND NOON AND WITHIN A QUARTER OF MILE MY VAN DIED FOUR TIMES. I TURNED AROUND AND DROVE A QUARTER OF A MILE BACK, WITH THE VAN DYING THREE MORE TIMES. I FINALLY MADE IT HOME AND INFORMED THE DEALERSHIP OF THE PROBLEM. WITHIN 2 HOURS THEY BROUGHT ME A RENTAL. IT HAS BEEN EXACTLY TWO WEEKS THAT I HAVE BEEN WITHOUT MY VAN AND THEY ARE UNABLE TO FIX IT AS OF NOW. I CAN'T HELP BUT BELIEVE THAT MY VAN IS HAVING THE EXACT SAME ISSUES AS THE OTHER RECALLED 2010 DODGE CARAVANS. I HAVE THE EXACT SAME TESTIMONIES AS SOME OF THE OTHER PEOPLE THAT ACTUALLY HAVE A RECALL ON THEIR DODGE CARAVAN. PLEASE HELP! THIS VEHICLE WAS JUST BOUGHT ON 11-17-2014 THANKS IN ADVANCE. *TR

Dec 07, 2014

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

DRIVING ON HIGHWAY AT 70MPH. THE CAR TURNED OFF AND THE "TRACTION CONTROL" IDIOT LIGHT TURNED ON. I MANAGED TO STRUGGLE TO GET IT OVER TO THE SIDE OF THE HIGHWAY (I-294 IN CHICAGO IS NOT EASY!) AND PUT THE CAR IN PARK. WITH THE CAR IN PARK, I WAS ABLE TO RESTART THE CAR AND CONTINUE ON OUR TRIP. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE NOVEMBER 2019.

Mar 03, 2020

I WAS DRIVING AT APPROXIMATELY 45-50 MPH AND ALL THE WARNING LIGHTS CAME ON AND IN THE NEXT SECOND THE CAR JUST LOST ALL POWER. NOTHING! I PULLED OVER AND IT STARTED ABOUT 5 MINUTES LATER. HAVING TO DRIVE AN HOUR BACK HOME ON THE HIGHWAY WAS SCARED AND MY FATHER BEING A DISABLED VET - THIS IS THE VEHICLE THAT IS USED.

Dec 27, 2018

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

THE CHECK ENGINE LIGHT CAME ON, VEHICLE STARTED SHAKING WHEN RUNNING. CODES SHOWED IT WAS THE CRANKSHAFT POSITION SENSOR AND THE CAMSHAFT SENSOR. BOTH WERE REPLACED SEVERALL TIMES MY A MECHANIC. DEALERSHIP HAD VEHICLE FOR 2 WEEKS COULD NOT FIGURE OUT WHAT WAS WRONG. REPLACED THE FLEXPLATE. IT NOW MAKES A GRINDING NOISE AND CHECK ENGINE LIGHT IS BACK ON. NOW IT IS STALLING SEVERAL TIMES WHILE DRIVING AT ANY SPEED. IT PUTS MY FAMILY AT RISK AND NOW I CANNOT LEAVE THE NEIGHBORHOOD IN FEAR THAT IT WILL STALL WHILE DRIVING. IF WE GET INTO AN ACCIDENT WITH THE VEHICLE STALLED NO AIRBAGS WILL BE REPLOYED. SOMETIMES IT HAD DIFFICULTY STARTING.

Jan 13, 2020

MY 2010 DODGE GRAND CARAVAN STALLS 5 TO 10 TIMES PER WEEK. IT STALLS AT ANY SPEED AND AT ANY TIME (WARM OR COLD). SINCE THE DODGE DEALERSHIP COULD NOT FIND THE ISSUE (HATS OFF TO THEIR INEPTITUDE), AFTER FURTHER RESEARCH, I LEARNED THE ISSUE IS DUE TO FAILURE OF THE TOTALLY INTEGRATED POWER MODULE (TIPM) AND AFFECTS OTHER DODGE/CHRYSLER PRODUCTS . SEE NHTSA ACTION NUMBER: DP14004. HOWEVER, NHTSA STANCE ON THIS IS 'EXCEPT INSOFAR AS THE PETITIONER'S CONTENTIONS RELATE TO THE DEFECT CONDITION ADDRESSED BY THE CHRYSLER RECALLS, THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED. IN OUR VIEW, ADDITIONAL INVESTIGATION IS UNLIKELY TO RESULT IN A FINDING THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS OR A NHTSA ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT AS ALLEGED BY THE PETITIONER AT THE CONCLUSION OF THE REQUESTED INVESTIGATION. THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED'. THIS WILL ONLY BE RESOLVED WHEN SOMEONE DIES OR THE NHTSA TAKES OUR 'CONTENTIONS' SERIOUSLY.

Feb 16, 2016

POWER TRAIN,SERVICE BRAKES

2 complaints

THERE HAVE BEEN SEVERAL ISSUES WITH THIS VEHICLE ALL HAPPENING WITHIN SEVERAL MONTHS. WE FIRST HAD ISSUES WITH THE TIRE TREAD, THEN A HOLE IN THE WATER HOSE AND RADIATOR, A HOLE IN THE EXHAUST MANIFOLD. THEN IT WAS BROKEN PIECES IN THE CATALYTIC CONVERTER. NOW THE CURRENT ISSUE IS EITHER THE BRAKES SEIZED UP OR THE THE CALIBER IS STUCK AND WE ARE CURRENTLY UNABLE TO DRIVE THE VEHICLE.

Dec 05, 2019

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 20-60 MPH, THE VEHICLE SHUT DOWN, AND LOST POWER STEERING AND POWER BRAKING ABILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER AND RESTARTED. THE VEHICLE WAS TAKEN TO DON MILLER DODGE CHRYSLER JEEP (5802 ODANA RD, MADISON, WI 53719-1212, 608-270-5000) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED TEN TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. CONSUMER TOOK VEHICLE TO A LOCAL AUTOZONE FOR A COMPUTER CHECK. CONSUMER WAS TOLD THAT THE PROBLEM WOULD NOT SHOW UP BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON. CONSUMER SAYS THAT ISSUE IS SIMILAR TO MANUFACTURER RECALL LO2 (WIN MODULE). *DL

Nov 27, 2019

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

OFTEN AFTER STARTING THE VEHICLE AND IN DRIVE IT WILL AUTOMATICALLY SHUT OFF. I HAVE TO PUT IN NEUTRAL AND TURN IGNITION OVER AGAIN TO MAKE IT DRIVE AGAIN. THIS HAPPENS AT STOP LIGHTS, CITY STREETS AND EXPRESSWAYS. THE RADIO AND AIR WILL STILL WORK BUT I'M JUST COASTING WITH NO POWER STEERING.

Aug 28, 2019

THE DISTANCE WAS ABOUT 35 MILES FROM OUR HOME, BOUT 45 MINUTES DRIVE. DRIVER DIDN'T NOTICE ANYTHING WRONG WITH THE ENGINE OR SEE ANY WARNING LIGHTS. THE CAR WAS SWAYING LIKE ON A WINDY DAY, ANOTHER CAR HONKED AT US, THEN WE HEARD LOUD ROAD NOISE. WE PULLED OVER AND TURNED OFF THE ENGINE. SAW THE REAR PASSENGER TIRE WAS FLAT TO THE RIM. NOTICED A SMOKY SMELL. SAW LITTLE PUFFS OF WHITE SMOKE COMING FROM UNDER THE HOOD. TO BE SAFE WE REMOVED CHILDREN FROM THE CAR; TWO 4 YR OLD CHILDREN WERE IN THE BACKSEAT BUCKLED IN THEIR CAR-SEATS. INFANT WAS IN THE MIDDLE DRIVERS SIDE SEAT BUCKLED IN HIS CAR SEAT. DRIVER AND CAR OWNER WERE IN THE FRONT. KEYS WERE REMOVED FROM THE IGNITION. WE WALKED AWAY FROM THE VEHICLE, WAITED AT THE FENCE-LINE AWAY FROM THE VEHICLE WHILE CALLING FOR A TOW. SMOKE APPEARED TO HAVE STOPPED FOR ABOUT 5 MINUTES. SUDDENLY BLACK SMOKE STARTED POURING OUT OF THE ENGINE, EMBERS DROPPING TO THE ROAD FROM UNDER THE FRONT OF THE CAR. WE MOVED THE CHILDREN FURTHER AWAY FROM THE VEHICLE. SEVERAL TRUCKERS PULLED OVER AND BROUGHT FIRE EXTINGUISHERS. ONE OPENED THE HOOD FLAMES FLARED UP THE FIRE TRUCK ARRIVED AFTER THE FIRE HAD BEEN EXTINGUISHED. ONE SAID THE FIRE APPEARED TO HAVE STARTED IN THE FAN. THE CHP OFFICER SAID THE FIREFIGHTERS WOULD DISCONNECT THE BATTERY. WHEN WE LOOKED AT THE INSIDE OF THE FRONT OF THE CAR EVERYTHING WAS BURNT AND MELTED, THE HOOD WAS BUCKLED, FRONT GRILL MELTED. THE FIRE WAS EXTINGUISHED BEFORE THE REST OF THE CAR WAS DAMAGED. *TR

May 12, 2013

Fire: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

"TAKATA RECALL" 2010 DODGE GRAND CARAVAN 4.0 SXT . POWER SHUTTING DOWN WHILE DRIVING ON A CITY STREET . LIGHTS FLASHING ON AND OFF IN THE DASH. NO CHECK ENGINE LIGHTS COMING ON. NO CODES SHOWING WHEN DIAGNOSED. HAS HAPPENED 3 TIMES IN THE LAST WEEK

Sep 28, 2018

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE ELECTRONIC CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY, BRAKING, AND ACCELERATION SEIZED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO NICHOLS DODGE IN BURLINGTON, NORTH CAROLINA IN OCTOBER OF 2017 FOR A TIPM ISSUE. THE DEALER KEPT THE VEHICLE FOR APPROXIMATELY 30 DAYS, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,700.

Jan 26, 2018

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

2 complaints

THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS EITHER DEFECTIVE, OR DAMAGED FROM WEATHER EXPOSURE. SPARATIC POWER ISSUES ARE PRESENT CAUSING ODD THINGS TO GO WRONG, FROM THE BATTERY BEING DRAINED, TO BACKLIGHT FLICKERING ON THE DASH, TO UPON EXITING THE VEHICLE ATTEMPTING TO LOCK VEHICLE TO ONLY HAVE IT UNLOCK AGAIN, TO ALSO UPON LOCKING, HAVING THE FRONT WINDOWS RANDOMLY GO DOWN.

Nov 09, 2017

I HAVE HAD MY 2010 DODGE GRAND CARAVAN FOR 1 YEAR. FIRST THE ALTERNATOR WENT OUT THEN THE KEY MODULE THEN THE TRANSMISSION THEN THE SHIFTING HARNESSES CABLE AND NOW THE LIGHTS KEEP BLINKING ON AND OFF AND THE VAN FEELS LIKE IT HAS NO POWER THE BATTERY WAS JUST CHANGED A MONTH AGO. THIS HAS BEEN THE WORST VEHICLE EVER AND WE ARE SCARED THAT IT IS GOING TO CAUSE A DEADLY ACCIDENT. THE VEHICLE GETS STUCK IN GEARS. AND AND NOW KEEPS SHUTTING OFF AND THE HEADLIGHTS KEEP BLINKING ON AND OFF AS WELL AS ALL THE LIGHTS IN THE VAN. IF THESE ARE KNOW ISSUES WHY HAS THERE NOT BEEN A TOTAL RECALL ON ALL THESE VEHICLES BEFORE A DEADLY ACCIDENT DOES HAPPEN. OR IS IT GOING TO TAKE SOMEONE TO ACTUALLY DIE BEFORE SOMETHING IS DONE ABOUT ALL THE KNOWN ISSUES THE MAKERS OF THESE VEHICLES ARE AWARE OF.

Dec 27, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

SIMILAR TO OTHER REPORTS; VEHICLE WILL RANDOMLY LOSE POWER AND/OR STALL. IT HAS HAPPENED AT SLOW SPEEDS, STOPPED AT A LIGHT, AND EVEN ON THE HIGHWAY GOING 70MPH. HAVE TO TAKE KEY OUT OF IGNITION, WAIT A FEW SECONDS AND TURN BACK ON AND CAR STARTS UP. ALSO NOW HAVING ISSUES TO TURN ON. LIGHTS ON DASH WILL BLINK AND DIM; RADIO SHUTS OFF; EBS, ANTI LOCK BRAKE, ENGINE LIGHT ALL BEGIN TO BLINK. IDLE NEEDLES GETS LOW. POWER BRAKES LOSE FUNCTION. WE HAVE OWNED THE CAR SINCE MARCH 2016, CAR HAS 56000 MILES. TAKEN TO DEALER A FEW TIMES WHERE THE PCM WAS CHANGED AND ISSUED NOT RESOLVED. CHANGED FAULTY PULLEY ON BELT SYSTEM AND ISSUE NOT RESOLVED. COMPUTER DOES NOT COME BACK WITH ANY CODES. LOCAL MECHANIC CHECKED FOR STARTER, ALTERNATOR, IGNITION SWITCH ISSUES AND ALL SHOWING GOOD. VEHICLE IS NOT PART OF DODGE RECALL OF OTHER 2010 THAT ARE HAVING EXACT SAME ISSUE.

May 10, 2016

I WAS DRIVING HOME FROM WORK AT 10PM ON THE FREEWAY AND MY HEADLIGHTS WENT OFF THEN THEY FLASHED 3 TIMES TRIED USING MY BRIGHTS AND ALL MY LIGHTS SHUT OFF.THE ONLY LIGHTS THAT GOT ME HOME SAFE WAS MY PARK LIGHTS.I CHANGED MY BULBS STILL NOT THE PROBLEM. *TR

Aug 03, 2014

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

2 complaints

ALL THE WARNING LIGHTS ON THE DASH LIGHT UP, THE WIPERS START AND CAN'T BE STOPPED, ALL THE WINDOWS WON'T GO UP OR DOWN, THE DOOR LOCKS WON'T WORK AND WORST OF ALL THE GAS GAUGE, SPEEDOMETER, AND OTHER DASH INDICATORS GO DEAD SHOWING NO ACTION. THIS ALL HAPPENS UNANNOUNCED AT ANY TIME DRIVING OR STILL. IT CAN HAPPEN WITH JUST TURNING THE KEY ON TO START THE CAR.THE MOST RECENT TIME, 2/10/16 THE DEALER REPAIR SAID THERE WERE A TOTAL OF 24 DIFFERENT CODES SAVED THAT DID CONFLICT WITH EACH OTHER.

Feb 13, 2016

I WAS PULLING UP TO AN INTERSECTION, ABOUT TO MAKE A LEFT TURN WHEN THE VEHICLE SHUT OFF AND I WASN'T ABLE TO STEER THE VEHICLE. I PUT IT IN PARK, TURNED THE VEHICLE OFF AND THEN RESTARTED IT AND IT WAS FINE. IT NEVER DID THAT AGAIN, THEN A LITTLE OVER A MONTH LATER WHILE I WAS DRIVING IT OUT OF STATE ALL THE WARNING LIGHTS KEPT COMING ON AND OFF. WHEN I TOOK IT TO THE DEALERSHIP THEY REPLACED THE IGNITIONS SWITCH WHICH WAS A RECALLED PART THAT WE WERE WAITING TO COME IN. THEY SAID THEY DIDN'T SEE ANY OF THE ISSUES I WAS EXPERIENCING WHEN THEY TEST DROVE THE VAN. AS I WAS LEAVING THE DEALERSHIP ALL THE WARNING LIGHTS STARTED FLASHING AND THE WINDSHIELD WIPERS WOULDN'T WORK. I RETURNED THE VAN TO THE DEALERSHIP AND NOW THEY STATED THE PROBLEM IS THE TIPM.

Jul 27, 2015

ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,700.

Feb 05, 2016

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL SENSOR LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS) WAS PERFORMED TO REPLACE THE IGNITION SWITCH. AFTER REPLACING THE SWITCH, SEVERAL ELECTRICAL SYSTEMS IN THE VEHICLE SUDDENLY SHUT OFF, INCLUDING THE DOOR LOCKS, POWER WINDOWS, POWER BRAKES, AND POWER STEERING. WHILE EXAMINING THE VEHICLE, IT WAS DETERMINED THAT THE ELECTRICAL SYSTEMS WOULD SHUT OFF BUT THE ENGINE WOULD CONTINUE TO OPERATE IF THE IGNITION KEY WAS ROTATED SLIGHTLY TOO FAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,501.

Jul 16, 2015

LATCHES/LOCKS/LINKAGES

2 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE REAR PASSENGER AND DRIVER SIDE DOOR LATCHES FAILED TO LOCK PROPERLY. THE CONTACT STATED THAT THE DOORS WERE REPAIRED IN A RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Jan 19, 2016

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE POWER LOCK SYSTEM MALFUNCTIONED ON THE REAR DRIVER'S SIDE SLIDING DOOR. AS A RESULT, THE DOOR WOULD NOT LOCK WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR USING THE KEY FOB. THE CONTACT STATED THAT THE DOOR WOULD UNLOCK, BUT IT WOULD NOT LOCK. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS STATED THAT THERE WAS A DEFECT IN THE SOFTWARE AND THE SOFTWARE NEEDED TO BE UPGRADED. THE FAILURE MILEAGE WAS 56,000.

Mar 16, 2012

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

CAR STALLS WHILE I AM DRIVING IT. TOOK IT TO CAR DEALER AND IT DOESN'T POP UP WITH CODES, SO THEY SAY THEY CAN'T FIGURE OUT WHAT IS WRONG. HEAD OVER MECHANICS DROVE IT AND HE WAS DRIVING IT AT 30 MILES AN HOUR AND IT TURNED OFF AND HE SAID HE ALMOST WRECKED MY CAR. MECHANIC ALSO DUPLICATED IT, BUT NO CODES, SO THEY ARE SAYING THEY DON'T KNOW WHAT TO FIX. IT IS THE ONLY TRANSPORTATION I HAVE, BUT IS VERY DANGEROUS TO DRIVE AS WHEN IT STALLS I HAVE NO POWER STEERING OR BRAKES. I AM AT MY WITS END, BECAUSE I HAVE TRIED TO REACH CHRYSLER ITSELF AND ALL I GET IS CUSTOMER SERVICE AND THEY HAVE A CASE OPEN, BUT GETTING NO RESULTS. I ALSO HAVE CLUNKING IN MY TRANSMISSION, BUT AGAIN NO CODES. I AM AT MY WITS END AND DON'T KNOW WHERE TO GO FROM HERE. I CAN'T AFFORD TO KEEP PUTTING MONEY IN THIS CAR AND IT NOT GET FIXED. I STILL OWE 5 YEARS ON THIS CAR ALSO. I HAVE HAD PEOPLE RIDING IN THE CAR WITH ME WHEN IT HAS HAPPENED. I AM GOING TO PUT A DATE AT THIS END HERE, BUT NOT SURE OF WHEN IT FIRST STARTED HAPPENING, BUT KNOW THAT THE TRANSMISSION STARTED HAPPENING LAST YEAR AND TOLD THEM ABOUT IT AND THEY SAID THAT WAS NATURAL FOR THAT TYPE OF ENGINE, BUT THEY HADN'T EVEN DROVE IT.

Oct 10, 2015

THE CAR STARTED SHUTTING OFF IN THE MIDDLE OF AN OFF RAMP OR JUST GOING DOWN A STREET OR COMING TO A STOP. LEFT ME WITHOUT POWER STEERING OR BRAKES. VERY SCARY. I HAVE TAKEN IT INTO THE DEALER AND AT FIRST THEY SAID IT WAS A GUNKY THROTTLE, BUT PAID FOR IT, BROUGHT IT HOME AND IT DIED AGAIN THAT SAME DAY. MECHANIC TOOK IT OUT AND HE SAID HE WAS GOING 30 MILES AN HOUR AND IT DIED ON HIM AND HE ALMOST WRECKED MY CAR. NO CODES ARE SHOWING OR NO CHECK ENGINE LIGHT, SO THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS GOING ON WITH IT. PLUS THE TRANSMISSION SLAMS INTO MY FRONT END IF I AM GOING NORMAL SPEED AND COME TO A STOP AT THE BOTTOM OF MY HILL AND TOLD THEM ABOUT THIS LAST YEAR AND WAS TOLD THAT WAS NORMAL FOR THAT CAR(I DON'T THINK SO). I AM AT A LOSS AND ON A FIXED INCOME. WHERE DO I GO FROM HERE?

Sep 25, 2015

VISIBILITY

2 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ANTIFREEZE LEAKED ALL OVER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER HOSE ASSEMBLY NEEDED TO BE REPLACED. THE HOSE WAS REPLACED BY THE CONTACT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

Feb 04, 2015

MY FACTORY INSTALLED SUNROOF HAS LEAKED SEVERAL TIMES FLOODING THE INSIDE OF THE VAN WITH AS MUCH AS 1 1/2" OF WATER COLLECTING IN THE CONSOLE. WATER POURS OUT OF THE ELECTRICAL CONSOLE ON THE CEILING OF THE VAN AND MORE SERIOUSLY THE BUTTON ON THE DOOR JAMS FROM WHERE THE SIDE CURTAIN AIRBAGS DEPLOY. ALSO ON TO THE DASH SEEPING IN TO ELECTRONIC STUFF INSIDE THE DASH. MY MAJOR SAFETY CONCERN IS FOR ELECTRIC FIRES AND MORE IMPORTANT FOR THE AIRBAGS(HAVE THEY GOTTEN WET? HAS THE ELECTRICS INVOLVED GOTTEN WET? WHAT MIGHT THAT CAUSE?) WHICH I FEEL MAY BE COMPROMISED CAUSING THEM TO MALFUNCTION WHEN NEEDED. *TR

Dec 20, 2011

AIR BAGS,SEAT BELTS

2 complaints

MY HUSBAND WAS DRIVING OUR FAMILY HOME AND SOME ONE LOST CONTROL OF THEIR VEHICLE AND OUR CARAVAN HIT THEM HEAD ON. THE WHOLE FRONT OF VAN WAS AFFECTED AND IT WAS DEEMED A TOTAL LOSS. NONE OF AIRBAGS DEPLOYED AND THE PASSENGER REAR BUCKET SEAT BELT FAILED AND MY 5 YEAR-OLD'S CARSEAT FLEW INTO THE PASSENGER SEAT AND CONSOLE. HIS NECK AND LEG WERE INJURED AND HE WAS TAKEN TO LOCAL ER BY AMBULANCE. I WAS THE PASSENGER AND MY NECK HAS BEEN SEVERELY INJURED. I FEEL IF THE AIRBAGS DEPLOYED MY NECK MAY NOT BE AS BAD. I WAS HORRIFIED WHEN I SAW MY SONS CARSEAT NOT IN THE SEAT. THIS VAN OBVIOUSLY HAS SAFETY ISSUES. *TR

May 07, 2014

Crash: 1

Injuries: 2

ON 3/29/2013 MY DAUGHTER AND HER FIANCE WERE USING MY VAN, FIANCE WAS THE DRIVER. HE HIT A 200+LB ROCK THAT WAS PARTIALLY IN THE ROAD. THIS SENT HIM OFF THE ROAD WHERE HE HIT A PARTIALLY BURIED ROCK WALL FROM THE 1600'S, THIS SENT THEM AIRBORNE SCRAPING SOME TREES ALONG THE WAY. THEY LANDED ABOUT 20 FEET AWAY, NOSE DOWN INTO ANOTHER SECTION OF ROCK WALL, ALSO BURIED. THIS LAUNCHED THEM FURTHER UP THE EMBANKMENT CAUSING IT TO BE LODGED ON A STUMP. THERE WAS OVER 8,000 IN DAMAGE, THE FRONT BUMPER WAS ALL MESSED UP. THE AIRBAGS DID NOT DEPLOY. ONLY ONE SEATBELT LOCKED CAUSING INJURY TO MY DAUGHTER WHEN HER FACE SLAMMED OFF OF THE TOP GLOVE BOX, NOT ONCE, BUT TWICE. I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THE VEHICLE. I HAVE SMALL GRANDCHILDREN THAT RIDE IN MY VAN ON A REGULAR BASIS. I HAVE VOICED MY CONCERNS TO MY INSURANCE CLAIM REP, THE ADJUSTER, THE BODY SHOP, MY DEALERSHIP AND DODGE ITSELF. ALL I'M LOOKING FOR IS A STRAIGHT ANSWER ON WHY THIS HAPPENED. IF THE AIRBAGS SHOULDN'T HAVE DEPLOYED BECAUSE OF THE TYPE OF ACCIDENT, OK, TELL ME WHY, BUT THAT SEATBELT FAILURE, THAT'S A MAJOR DEAL. I CANNOT ACCEPT IT'S A FLUKE, OR COULD BE, OR I DON'T KNOW. THIS IS MY FAMILY. I LOVE MY VAN BUT WITH NO ONE WILLING TO HELP ME GET ANSWERS I JUST DON'T WANT IT. *TR

Apr 25, 2013

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,VISIBILITY

2 complaints

WHILE DRIVING IN SNOW IN ST LOUIS MO THERE WAS SMOKE STARTED TO COME FROM THE WINDOW SWITCH FOR THE REAR WINDOWS WE HAVE 4 OF THE 2010 DODGE CARAVAN IN OUR FLEET AND 2 OF THEM HAVE NOW HAVE SMOKED OR GOT ON FIRE DUE TO THE SWITCH FOR THE WINDOW I HAVE LOOKED AT THE SWITCH AND THE SWITCH IS MELTED AND THE WIRES ARE MELTED SMOKE PORE OUT FROM ALL POINTS ON THE DOOR ON ONE VAN AND THE OR THE VAN THAT WAS FIXED A FEW MONTHS AGO DID IT AGAIN AND THIS TIME FIRE BROKE OUT ON THE DOOR. *TR

Feb 23, 2013

Fire: 1

SINCE WE HAD THE ELECTRICAL RECALL 11V139000. WE HAVE 3 PROBLEMS SINCE THE RECALL. . FIRST. THE RADIO WOULD NOT WORK AND NOT TURN OFF. IT WAS JUST STUCK ON THE "ACCEPT DISPLAY. THE DEALER FIXED THAT AND SAID THAT IT WAS RELATED TO THE RECALL. THIS PAST WEEK WE HAD TWO FAILURES. THE FIRST FAILURE, THE WIPERS WOULD NOT TURN OFF, HEATED SEATS DID NOT WORK, TURN SIGNALS DIDN'T WORK AND THE STEERING WHEEL CONTROLS DIDN'T RESPOND. THE DEALER FIXED THAT AND SAID THAT THERE WAS MOISTURE IN THE HEATED SEATS ELEMENT. LAST NIGHT, THE RADIO AND THE STEERING WHEEL CONTROLS STOPPED RESPONDING WE HAVE TO BRING THE VAN IN AGAIN TODAY. TWO MALFUNCTIONS IN LESS THAN A WEEK NOT GOOD. *TR

Feb 16, 2012

FUEL SYSTEM, GASOLINE

2 complaints

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5-30 MPH, THE VEHICLE WOULD STALL AND THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING. THE CONTACT WOULD RESTART THE VEHICLE WITHOUT ANY ISSUES. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS LATER TAKEN TO A DEALER FOR DIAGNOSIS. AFTER TEST DRIVING THE VEHICLE, THE CONTACT WAS ADVISED THAT THE FUEL INJECTION SYSTEM COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED BY CLEANING THE FUEL INJECTORS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,500. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. UPDATED 12/14/12 *BF THE CONSUMER STATED WHEN THE ENGINE DIED, THE STEERING AND BRAKES WOULD DIE AS WELL. THE ENGINE HAD WHILE HALF THROUGH MAKING A LEFT TURN, TWICE BACKING OUT OF THE DRIVEWAY, AND TWICE GOING OVER A SPEED BUMP AT 12-15 MPH. UPDATED 12/19/2012 *JS

Nov 15, 2012

BOUGHT BRAND NEW DODGE CARAVAN MAR 23 2010 AND JUNE IT KILLED WHILE DRIVING 40-45 MPH AND TOOK 45 MINUTES TO START AGAIN. BROUGHT IT TO BENSON IN GREER SC WHERE WE BOUGHT THE CAR AND BECAUSE THE COMPUTER DID NOT SHOW ANYTHING THEY DID NOTHING. KILLED AGAIN AND BROUGHT TO DEALERSHIP. SAID THEY WOULD HOOK IT TO COMPUTER BUT COULD ONLY FIX IT IF IT SHOWED SOMETHING. LUCKILY IT KILLED ON THEM AND THEY HAD TO PUSH IT INTO SHOP. THE CAR KILLED AGAIN FOR THE THIRD TIME OF US, AND BARELY MISSED HAVING AN ACCIDENT. THEY TOLD US THAT IT WAS ONE OF TWO PARTS AND THEY HAD ONLY REPLACED ONE PREVIOUSLY. WHEN ASKED WHY THEY TOLD US THEY WOULD HAVE TO PAY FOR PARTS IF TURNED THEM INTO GMAC AND THEY WERE GOOD. THEY OBVIOUSLY HAD NO CONCERN FOR OUR SAFETY OR OTHERS ON THE ROAD WHEN THE VEHICLE JUST SUDDENLY STOPS WHEN DRIVING ACCELERATED SPEED. IT WAS CONSIDERED A LEMON BY THERE ARBITRATION BOARD HOWEVER, THEY JUST TELL US TO DRIVE IT TILL IT KILLS AGAIN OR KILLS US OR SOMEONE ELSE. BENSON DEALERSHIP, GREER SC

Oct 24, 2010

PARKING BRAKE

2 complaints

ON APRIL 30, 2010 MY 2010 DODGE CARAVAN EMERGENCY BRAKE WAS BROKEN, AND REPLACED BY DEALERSHIP. ON NOVEMBER 24, 2010, OUR EMERGENCY BRAKE HAS GONE OUT YET AGAIN, AND WILL NEED TO BE REPLACED. ALONG WITH OUR EMERGENCY BRAKE GOING OUT, I HAVE NOTICED THE OIL CHANGE LIGHT CONTINUOUSLY STAYS ON, EVEN AFTER EACH OIL CHANGE COMPLETED AND LIGHT RESET HAS BEEN COMPLETED, WITHIN1-3 DAYS THE LIGHT COMES BACK ON. *TR

Nov 29, 2010

2010 DODGE GRAND CARAVAN - EMERGENCY BRAKE WENT OUT. DURING A TYPICAL PARKING OF THE VEHICLE, THE EMERGENCY BRAKE WAS APPLIED, AND WENT STRAIGHT TO THE FLOOR. THE RELEASE NO LONGER WORKED. EMERGENCY BRAKE HAD TO BE MANUALLY PULLED UP BY HAND TO TAKE VEHICLE OFF OF EMERGENCY BRAKE POSITION. *TR

May 05, 2010

AIR BAGS,SERVICE BRAKES

1 complaint

The contact owned a 2010 Dodge Grand Caravan. The contact stated while driving 45 MPH, the brake pedal was depressed however, the brakes failed to operate causing the vehicle to rear-end another vehicle. There was no warning light illuminated. The passenger-side airbag deployed upon impact; however, the driver’s side air bag failed to deploy causing the contact to impact the steering wheel. The contact was taken from the scene to a hospital and was treated for bruising to both knees and head. No other injuries were reported from the accident. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. A VIN search showed there were two open recalls on the vehicle; NHTSA Campaign Number: 14V234000 (Electrical System) and 20V396000 (Air Bags, Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 220,000.

Dec 14, 2021

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

Vehicle accelerated rapidly, from around 20 mph to excess of 70mph. When brakes were applied no effect was noticed. Pumped brakes and became to stiff to push down, speed continued to climb. Rpms at max. Tried to put in neutral but panicked and put in reverse. Causing a slamming halt and loud noise. Engine became so loud I thought it might explode. Tried to put in neutral and symptoms continued. Shut off engine, restarted, symptoms continued. Less than 1000 ft from home a s was hoping to to get in driveway, put and drive and it peeled out, engine still revving, brakes still stiff. Shut off and wait several minutes. Restart and symptoms gone. Happened to wife about one week later on ramp merging to interstate. Having been forewarned, she was able to slip into neutral, kept foot on brake, no pumping and coast to stop. After leaving off for several minutes was able to restart and make it home without issue. Took it to nearby mechanic, which looked at the throttle body, but they did believe it to have resolved issue, did not charge me and recommended to go to dealer. Did not drive most of the year due to covid19. Eventually took to dealership for recall and to specifically diagnose acc. issue so we could meet some family out of state. They fixed a few non related issues and recall. Did not fix acc. issue, or even put on receipt that they looked at it. When asked to print me new receipt so I could have proof that it was at least brought in for that issue, clerk told me it would mess up receipt in their filing so instead wrote it in with initials. Called dodge customer support because tr. fluid leaking after dealer worked on it. He told me that it was impossible to leak since it was a closed system and asked if he could help me with anything else. I mentioned the acceleration, he cut me off and started to talk about tr. fluid again and transfer call to a local shop. Asked again if there was anything else. I said the acceleration and then he abruptly transferred call.

Sep 24, 2021

STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

WHEN I AM DRIVING THE CAR STRAIGHT DOWN THE ROAD, THE CAR ENGINE CUTS OFF AND THE STEERING GOES RIGID AND DIFFICULT TO STEER A I GLIDE AND PULL THE CAR TO THE SIDE OF THE ROAD. THIS HAS HAPPENED PROBABLY 30 TIMES OVER THE PAST 3 YEARS. TWICE (WHEN THE CAR WAS ONLY A YEAR OR SO OLD) THE SHIFTING HAS JUST SLID OUT OF PLACE INTO ANOTHER GEAR BY ITSELF. THIS IS SO SO SO DANGEROUS. I HAVE TAKEN MY CAR IN TO A MECHANIC SEVERAL TIMES. THEY HAVE "FIXED"ISSUES TRYING TO FIX THE PROBLEM, BUT I SPEND MONEY ON"FIXES" THAT DO NOT RESOLVE THIS TERRIBLY FRIGHTENING PROBLEM.

Mar 14, 2021

STEERING,UNKNOWN OR OTHER

1 complaint

TRACK LIGHT COMES ON AND THE STEERIMG WHEEL. TIGHTENS UP. AND YOUR HAVE TO SHUT THE VAN OFF AND RESTART IT MY VAN CAN DO THIS 2-4 IN A DAY OR NOT AT ALL . JUST BOUGHT THE VAN ON 11/10/2020

Nov 25, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

EVERYTHING TO DO WITH THE BRAKING SYSTEM NEEDS TO BE RECALLED INCLUDING THE SENSORS. 2018,2019,2020 I HAD TO REPLACE BRAKES, CALIPERS, ROTORS, AND HUB ASSEMBLY MULTIPLE TIMES. THIS IS NOT NORMAL TO KEEP REPLACES THESE PARTS. MANY PEOPLE EXPERIENCED THIS PROBLEM AND I SURE MANY OTHERS WILL. THERE NEEDS TO BE A RECALL ON THIS.

Jul 28, 2020

SERVICE BRAKES, AIR

1 complaint

ANTILOCK BRAKE SYSTEM WENT OUT AT 50,000. THIS SHOWS UP AS WHEEL SENSOR. THIS IS A MAJOR SAFETY ISSUE. PLUS YOU CAN NOT FIND PART HARDLY.

Jul 27, 2020

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

TWO THINGS HAPPENING OCCASIONALLY...1ST IS THAT SOMETIMES I ATTEMPT TO START THE VAN AND WHEN I TURN THE KEY NOTHING HAPPENS AS IF I DIDN'T EVEN TRY TO TURN THE KEY. ONE TIME JUST BEFORE THIS HAPPENED I COULD NOT USE THE KEY FAB TO UNLOCK THE DOOR TO THE VAN, ALMOST LIKE THE BATTERY TO THE VAN OR FAB WAS DEAD, HOWEVER BOTH WERE NEW OR FINE. AFTER PULLING FAB OUT OF IGNITION AND TRYING A SECOND TIME VAN HAS ALWAYS STARTED WITHOUT INCIDENT. 2ND ISSUE IS THAT ON A FEW SPREAD OUT OCCASIONS THE VAN WILL QUIT SHIFTING GEARS WHILE EXCELLERATING CAUSING THE RPM'S TO REV DANGEROUSLY. SO FAR AFTER GETTING TO A SAFE PLACE AND TURNING THE VAN OFF AND RESTARTING HAS CLEARED THE ISSUE...HOWEVER IS UNCLEAR WHAT IS CAUSING AND IS VERY DANGEROUS WHEN YOU ARE ON THE HIGHWAY BEFORE YOU REALIZE WHATS HAPPENING.

Feb 27, 2020

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHILE DRIVING THE CAR SUDDENLY SHUTS OFF AND LOSES ALL POWER. AFTER TWO OR THREE MINUTES IT WILL RESTART.

Jan 16, 2020

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

FEBRUARY MY HUSBAND AND I FINANCED THIS CAR AND WITHIN LESS THAN ONE MONTH WE BEEN EXPERIENCING ONE ISSUE AFTER ANOTHER. FIRST, THE HEATER HOSE HAD A HOLE IN IT THEN AFTER THAT WAS THE RADIATOR THEN AFTER WE REPLACED THOSE TWO NOW WE HAVE A ISSUE WITH THE EXHAUST MODIFIER AS WELL A ISSUE WITH THE BRAKES TODAY THE TIRES LOCKED UP ON US. COULD BE RELATED TO THE ISSUES THATS BEEN REPORTED ON THE NEWER DODGE GRAND CARAVANS.

Dec 05, 2019

Fire: 1

STEERING,ENGINE,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CLOCKSPRING MAY HAVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,483.

Oct 04, 2019

AIR BAGS,STRUCTURE

1 complaint

GOING ROUGHLY 55/60 MPH A DEER HIT MY DRIVERS SIDE OF THE VAN, TOTALLY MY VAN. AIR BAGS DID NOT DEPLOY AND WHEN LOOKING AT THE DAMAGE TO MY VAN I WAS TOLD THAT MY AIR BAGS SHOULD OF DEPLOYED. THE DAMAGE TO MY VAN WAS CONSIDERED A "TOTAL LOSS" AS WELL AS I WENT THROUGH MASSAGE THERAPY AND CHIROPRACTIC CARE.

Jul 23, 2019

Crash: 1

Injuries: 1

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHEN PULLING OUT ONTO THE MAIN ROAD FROM THE NEIGHBORHOOD, STEERING FAILED (STIFF AS IF NO POWER STEERING AND VEHICLE PROPULSION FAILED (FOOT ON THE GAS PRODUCED NO FORWARD MOTION). VEHICLE WAS QUIET. ALMOST LIKE A STALL OR AS IF THE VEHICLE WAS IN NEUTRAL, BUT THERE WAS NO INDICATION THAT THE VEHICLE HAD STALLED. DRIVER TURNED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO RESUME NORMAL DRIVING. THIS IS THE THIRD OR FOURTH INCIDENT.

Jun 22, 2019

STEERING,ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT EXPERIENCED DIFFICULTY DEPRESSING THE BRAKE PEDAL, WHICH HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT TURNED OFF THE IGNITION IN THE MIDDLE OF THE STREET AND ACTIVATED THE HAZARD LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE CONTACT CALLED FURY CHRYSLER JEEP DODGE RAM SAINT PAUL (LOCATED AT 1000 CONCORD ST S, SOUTH ST PAUL, MN 55075, (651) 451-1313), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

Jun 11, 2019

STEERING,POWER TRAIN,ENGINE

1 complaint

BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE ANOTHER RENTAL VAN AFTER GETTING IT BACK ON FRIDAY MAY 10, 2019 AFTER IT'S 3RD TRANSMISSION BEING INSTALLED AND TRIED TO DRIVE IT DOWN 95 NORTH ON MAY 11,2019 AND I GOT TO 6TH GEAR AND IT WENT STRAIGHT INTO LIMP MODE AND HAD TO TAKE IT BACK TO THOMPSON'S TO FIX IT!

May 13, 2019

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

I BOUGHT MY 2010 VAN IN 2017. MARCH 1ST 2019 MY COMPLETE AND BRAKE CONTROL MODULE HAS COMPLETELY FAILED. MY BRAKE, ABS, ESP BAD AND TRACTION SENSOR LIGHTS REMAIN ON MY DASH BOARD, AND I HAVE NO EMERGENCY BRAKING AT ALL. I HAVE NO IDEA HOW A COMPLETE ABS BRAKING SYSTEM COMPUTER CAN JUST FAIL. THE LIGHT CAME ON WHILE I WAS DRIVING IN TRAFFIC.

Mar 06, 2019

STEERING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

CAN SHUT OFF WHEN DRIVING I HAVE TO COME TO A FULL STOP PUT IN PARK AND TURN IT BACK ON. WHILE THIS HAPPENS YOU LOSE ALL-POWERFUL NO BRAKES NO STARTING NO GAS. VERY SCARY I WAS TRAVELING AROUND 45MPH WHEN IT SHUT OFF THIS TIME I WAS COMPLETELY IN HEAD ON LANE WHEN I WAS ABLE TO STEER IT BACK. *TR

Feb 13, 2019

STEERING,SUSPENSION,WHEELS

1 complaint

BAD STRUTS BAD BRAKES

Feb 11, 2019

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

1 PUSH CRUISE CONTROL BUTTON 6-12 TIMES TO GET IT ON.WHEN CAR ON HIGHWAY 2 AUTO DOOR SENIOR IS HITTING RUBBER RAIL GUIDE AN STOPS DOOR FROM SHUTTING . SOMETIMES DRIVER SIDE SIDE DOOR HANGS UP WON'T OPEN MOST TIME WHEN ITS COLD OUT. HAPPENS IN PARKING LOT . BEEN GOING OFF AND ON SINCE 06 23 2016

Dec 19, 2018

CHILD SEAT

1 complaint

GOT DIONO RADIAN RXT BACK IN SPRING OF 2018. THE STRAPS COME LOOSE EASILY FROM 3 YEAR OLD PUSHING ON THEM. HAVE TRIED CONTACTING COMPANY FOR A WEEK ON EMAIL, FACEBOOK AND PHONE. I DON'T HEAR BACK ANYTHING FROM THEM TO REMEDY THIS,.

Nov 18, 2018

SERVICE BRAKES,ENGINE

1 complaint

CAR STALLS OUT OF NOWHERE AND I LOSE POWER STEERING AND BRAKES. THE TRACTION CONTROL LIGHT COMES ON AFTER IT'S STALLED. I HAVE NEARLY GOTTEN INTO AN ACCIDENT TWICE BUT IT HAS STALLED MORE THAN THAT. IT WAS IN MOTION FROM SPEEDS OF 25-40 MPH ON CITY STREETS. TWICE ON A TURN AND 6 TIMES GOING STRAIGHT.

Nov 17, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE IS STALLING OUT WITHOUT WARNING. I HAVE NOTICED IT IS A COMMON PROBLEM WITH THE VANS FROM DODGE AND CHRYSLER. IT IS DANGEROUS TO DRIVE, IT STALLS IN TRAFFIC AT IDLE OR WHEN PULLING INTO TRAFFIC. WHEN IT STALLS SOMETIMES IT WILL ACTIVATEE THE ESP LIGHT AND SET OFF MULTIPLE OBD2 CODES, ORBIT WILL STALL AND NOT SET OFF ANY LIGHTS.

Sep 28, 2017

SUSPENSION,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THE REAR AXLE PREMATURELY CRACKED ON BOTH SIDES IN THE REAR. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER AND AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ...UPDATED 10/23/17 *BF THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO IT HAVING OVER 100,000 MILES. UPDATED 10/27/2017 *JS

Aug 29, 2017

STEERING,ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION SWITCH TURNED OFF WITHOUT WARNING. THE CONTACT LOST POWER TO THE BRAKES AND STEERING WHEEL AND HAD TO SHIFT INTO NEUTRAL TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL DIFFERENT OCCASIONS OVER THE YEARS. THE CONTACT TOOK THE VEHICLE SEVERAL TIMES TO BUTLER CHRYSLER DODGE JEEP (1555 SALEM RD, BEAUFORT, SC 29902 (843) 474-0026), BUT THE FAILURES COULD NOT BE DUPLICATED OR DIAGNOSED. RECENTLY, THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WOULD NEED TO KEEP THE VEHICLE OVERNIGHT TO COMPLETE DIAGNOSTIC TESTING AND ATTEMPT TO DUPLICATE THE FAILURE. PRIOR TO THIS, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BUTLER CHRYSLER DODGE JEEP, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT'S INSURANCE COMPANY INFORMED HER ABOUT NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE VIN WAS EXCLUDED. THE CONTACT TRIED CONTACTING THE MANUFACTURER FOUR TIMES BY LEAVING VOICE MESSAGES, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Jul 25, 2017

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT

1 complaint

TL* THE CONTACT'S MOTHER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE FRONT AND REAR DRIVERS SIDE, AND THE FRONT AND REAR PASSENGER SIDE WINDOWS BECAME INOPERABLE. ALL MENTIONED WINDOWS WOULD INDEPENDENTLY OPEN AND CLOSE. THE CONTACT ALSO STATED THAT ALL OF THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE A.C. UNIT FAILED. THE VEHICLE WAS TAKEN TO ALL STAR DODGE CHRYSLER JEEP RAM AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050 WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,393. UPDATED 09/01/17*LJ THE CONSUMER STATED THE BACK WINDOWS WOULD ROLL DOWN AND THE SLIDING SIDE DOOR WOULD OPEN AND CLOSE, EVEN AFTER THE ALARM WAS SET. *JS

Jul 20, 2017

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOW MASTER SWITCH DID NOT FUNCTION. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE MASTER SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Jan 13, 2017

Fire: 1

SEAT BELTS

1 complaint

THE THIRD ROW IS UN-USEABLE TO ANY PASSENGER THAT IS NOT IN A HIGH BACK BOOSTER, REARFACING RESTRAINT OR IS IN A FORWARD FACING RESTRAINT SYSTEM. A NORMAL ADULT WILL HAVE 2 OR SO INCHES OF A GAP FROM THE SEAT BELT TO THEIR SHOULDER/ COLLARBONE AND FEET WILL MOST LIKELY DANGLE. A PASSENGER WITH A NO HIGH BACK BOOSTER (MINE IS 7YR, 42 IN, AND 42LBS) WILL HAVE ANYWHERE FROM 3.5 INCHES FROM COLLARBONE TO SEAT BELT, WITH SEATBELT AT AN ANGLE DOWN TO THE BUCKLE. THE GAP GOES FROM 3.5 TO BEING SIDEWAYS ON THE BODY. IT WILL NOT LAY FLESH WITH THE BODY ALL THE WAY DOWN TO THE BUCKLE. THIS CAN CAUSE EJECTION FROM THE CAR UPON IMPACT, STRANGULATION IS CHILD TRIES PLAYING WITH IT OR IN ACCIDENT. THIS CAN ALSO CAUSE SEVER HEAD WHIPLASH, NECK WHIPLASH, CUTTING OF THE STOMACH OR OTHER AREA FRO A LOCKED SEATBELT THAT IS NOT LAYING FLAT. UPON, ANY OF SEVERE INJURIES. I HAVE CONTACTED DODGE ABOUT THIS AND WAS TOLD TO GO TO A DEALERSHIP. THE DEALERSHIP WILL NOT HELP ME AND WILL TELL ME TO BUY A NEW VEHICLE PUTTING THIS VAN ON THE MARKET FOR THE NEXT BUYER WHO MAY NO BE EDUCATED IN VEHICLE SAFETY. THIS VEHICLE WAS STATIONARY WHEN THIS DEFECT WAS FOUND.

Sep 01, 2016

ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

AIR BAG INDICATOR ILLUMINATED, CRUISE CONTROL DID NOT FUNCTION. MANUAL & DEALERSHIP CONFIRMED CRUISE WOULD NOT WORK IF AIR BAG INDICATOR IS LIT. VEHICLE RAN HOT DURING SLOW SPEEDS IN HOT WEATHER. DEALERSHIP FIRST SAID DRIVER'S AIRBAG SENSOR & TIPM WERE BAD, & BAD TIPM AFFECTS ALL ELECTRONIC COMPONENTS FROM AIRBAGS, LIGHTS, BRAKES, WIPERS, HORN, WINDOWS, TEMP CONTROL, & MORE. LEARNED THAT DODGE HAS HAD WIDESPREAD PROBLEMS WITH THE TIPM, AND DID NOT WANT TO CHANCE THE AIRBAGS NOT WORKING, SO WE HAD TO REPLACE IT EVEN THOUGH IT WAS NOT UNDER RECALL. WE ARE REPORTING THE PROBLEM EVEN THOUGH IT DID NOT CAUSE A SAFETY INCIDENT - WE CAN NOT WAIT UNTIL *AFTER* A POTENTIAL SAFETY INCIDENT THAT INVOLVED MALFUNCTIONING AIRBAGS... THE VEHICLE HAS SPENT 3 WKS + AT THE DEALERSHIP, AND WE DON'T HAVE THE DOCS VERIFYING THE WORK THEY HAVE COMPLETED YET. WE WILL GLADLY PROVIDE THE PAPERWORK AFTER THE WORK IS FINISHED.

Jul 21, 2016

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

ON APRIL 17, DRIVING AT HIGHWAY SPEEDS THE CRUISE CONTROL FAILED TO CANCEL TWO SEPARATE TIMES. APPLYING BRAKES ALSO DID NOT CANCEL THE CRUISE CONTROL. THEN, ENGINE STALLED AT HIGHWAY SPEEDS ON SAME TRIP TWO TIMES. SEVERAL DAYS LATER, ENGINE FAILED TO START. AFTER SEVERAL ATTEMPTS THE ENGINE STARTED. SUSPECT TIPM FAILURE.

Apr 25, 2016

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

THE VEHICLE STALL WHILE DRIVING FORWARD ON THE STREETS, IN MOTION, IT SHUTS OFF COMPLETELY DISABLING POWER STEERING, BRAKES, ETC.

Jan 29, 2016

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

THE SWITCH WAS FIXED AND KEYS REPLACED BUT AFTER THAT THE CAR STALLED THREE TIMES(11/27/2015,1/6/16 AND 1/7/16) AND STOPPED COMPLETELY AND LOST POWER AND STEERING ABILITY. THE CAR STARTED TO SLOW DOWN FIRST AND NOT BEING ABLE TO ACCELERATE UNTIL EVERYTHING WAS DEAD DURING WHICH THE ELECTRONIC STABILITY PROGRAM INDICATOR FLASHED.THE ROAD WAS DRY (NO SNOW OR ICE). THE SPEED WAS 25-30 MPH IN TWO OCCASIONS AND 40 MPH LAST TIME.

Jan 29, 2016

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.

Jan 22, 2016

STRUCTURE,WHEELS

1 complaint

WHILE MY WIFE WAS TRAVELING IN A HIGHWAY AT APPROXIMATELY 50 MPH THE SPARE WHEEL SUSPENDER CABLE BROKE. THAT CAUSED A LOUD NOISE AND A VERY ROUGH RIDE BECAUSE THE SPARE WHEEL WAS STUCK UNDER THE MINIVAN. AFTER DRAGGING THE SPARE WHEEL AND THE STEEL TRAY THAT SUPPORT IT UNDER THE MINIVAN FOR APPROXIMATELY 200 METERS, THE WHEEL AND TRAY EVENTUALLY GOT LOOSE AND ENDED UP IN THE MIDDLE OF THE HIGHWAY. INCREDIBLY AS IT MAY SOUND THERE WERE NO OTHER VEHICLES IN THE HIGHWAY IN SAME DIRECTION AS MY WIFE AT THAT TIME AND SHE WAS ABLE TO BACK UP THE MINIVAN TO A SAFE PLACE, WALK TO THE MIDDLE OF THE HIGHWAY PICK UP THE WHEEL AND SAVE IT INSIDE THE MINIVAN. AFTERWARDS MY WIVES CONTINUED TO HER DESTINATION WERE SHE PARKED ON A VERY UNEVEN STREET. AT THAT MOMENT A PLASTIC PROTECTIVE COVER FELL OFF FROM WHERE THE SPARE TIRE USED TO BE UNDER THE MINIVAN. WHEN I INSPECTED THE MINIVAN I COULD NOT FIND ANY TRACE OF THE STEEL CABLE THAT SUSPENDS THE WHEEL UNDER THE MINIVAN. UPON TURNING BOLT THAT IS USED TO LOWER THE SPARE TIRE THE BROKEN CABLE SHOWED UP UNDER THE MINIVAN. I WOULD SUSPECT THAT THE STEEL CABLE BROKE AT THE END TERMINAL BECAUSE THAT EXACT FAILURE MODE HAD ALREADY OCCURRED WITH THE PARKING BRAKE STEEL CABLE AND I HAD TO REPLACE IT. THE PLASTIC COVER THAT HAD FALLEN WAS PART OF THE ASSEMBLY WERE THE SPARE TIRE IS SANDWICHED BETWEEN THAT COVER AND A METAL TRAY. THE SPARE TIRE WAS IN THE STEEL CARRIER AND NEVER GOT LOOSE EVEN WHEN IT WAS STUCK UNDER THE MINIVAN.

Oct 12, 2015

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO TURNED CAR OFF. CAME BACK AFTER TWO HOURS AND CAR FUNCTIONED NORMALLY. TOOK CAR TO DODGE SERVICE REPAIR, SHOWED A CODE P2299, BRAKE PEDAL POSITION-ACCELERATOR POSITION, AND CODE C0021 BRAKE BOOSTER PERFORMANCE. MECHANIC CLEARED CODES, STATED THAT HANDICAPPED HAND CONTROLS WERE ENGINEERED IMPROPERLY AND ALLOWED BOTH BRAKES AND ACCELERATOR TO BE USED AT SAME TIME. SERVICE MANAGER STATED THEY HAD NEVER HEARD OF A WIRELESS THROTTLE BODY CONTROL PROBLEM AND THAT I WAS THE FIRST TO COMPLAIN. LATER STATED THAT SEVERAL OTHER HAND CONTROL UNITS THEY HAD WORKED ON FUNCTIONED IMPROPERLY. IT WAS EXTREMELY EVIDENT THEY WERE COVERING A STUCK THROTTLE BODY PROBLEM THAT HAS BEEN SEEN BY A NUMBER OF NON-DODGE AUTHORIZED MECHANICS.

Oct 11, 2015

POWER TRAIN,ENGINE

1 complaint

TRANSMISSION FEELS LIKE IT IS GOING TO COME OUT OF THE FRONT END OF MY CAR. IT MAKES THE CAR MOVE FORWARD WHEN IT DOES IT. NOTIFIED DEALER AND THEY TRIED IT, IT DID NOT DO IT FOR THEM, SO THEY SAY THEY CAN NOT FIX IT. TRIED IT ONCE. UNDER WARRANTY, BUT NO CODES AGAIN.

Oct 05, 2015

ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER

1 complaint

ON SEPTEMBER 8, 2015, WE WERE TRAVELLING TO OUR LOCAL BEACH AND I NOTICED A LOW TIRE PRESSURE INDICATOR ON THE VANS DASHBOARD. I WAS LUCKY TO KNOW THIS PARTICULAR PART OF THE BRONX, SO WE IMMEDIATELY GOT OFF OF THE HIGHWAY AND STOPPED AT A LOCAL GARAGE. THINKING THAT IT WAS JUST A SLOW LEAK, WE PULLED OVER TO THE PAY-FOR-AIR KIOSK AND I WENT TO FILL THE FRONT, PASSENGERS SIDE TIRE, WHICH APPEARED LOW. THE TIRE WAS NOT FLAT, JUST LOW. TO MAY COMPLETE AMAZEMENT, WHEN I APPLIED THE REQUIRED PRESSURE ONTO THE VALVE STEM WITH THE TIRE INFLATOR, THE VALVE STEM DISAPPEARED INTO THE RIM! THIS IMMEDIATELY DEFLATED THE TIRE. THE KIDS IMMEDIATELY STARTED COMPLAINING THAT THIS WAS GOING TO RUIN THE BEACH TRIP, BUT I ASSURED THEM THAT SINCE THE GAS STATION WE WERE LUCKILY DISABLED IN FRONT OF WOULD BE OF IMMEDIATE ASSISTANCE. I ENTERED THE GARAGE AND FOUND THE SOLE MECHANIC TURNED WITH HIS BACK TO ME, WORKING ON A VEHICLE. HE DIDNT SEE US COME IN AND DIDNT KNOW I WAS THERE UNTIL I EXCUSED MYSELF AND TOLD HIM ABOUT THIS CRAZY THING THAT HAD JUST HAPPENED TO ME. LET ME GUESS, ITS A CHRYSLER, RIGHT? TO MAKE A LONG STORY SHORT, HE TOLD ME THAT THE THREADS ON THE CHRYSLER/DODGE VALVE STEMS ARE MADE OF SUCH SHODDY MATERIALS THAT THEY, IN HIS WORDS, TURN TO DUST. WHEN HE FINALLY GOT THE VALVE STEM OUT OF MY TIRE, IT WAS INDEED NEARLY COMPLETELY OXIDIZED. THE NEXT DAY, I BROUGHT THE VAN TO OUR LOCAL TIRE REPAIR SHOP TO HAVE ALL OF THE VALVES REPLACED WITH GOOD, OLD FASHIONED RUBBER ONES. THE REMAINING WERE ALL IN SIMILAR, TERRIBLE CONDITION. WITH THE EXCEPTION OF THE AFTERMARKET SENSOR WE HAD PURCHASED LAST YEAR. THE TIRE SHOP SAID THAT IT WAS A COMMON OCCURRENCE AMONG DODGE AND CHRYSLER VEHICLES. I FEEL THIS SAME CONDITION CAUSED THE BLOWOUT WE HAD EXPERIENCED THE YEAR BEFORE AS WELL.

Sep 17, 2015

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS TURNED ON, HOT AIR BLEW OUT. THE CONTACT OBSERVED THAT THE VEHICLE NEEDED FREON. THE CONTACT ADDED FREON TO THE VEHICLE AND THE AIR CONDITIONER STARTED WORKING PROPERLY. THE NEXT DAY THE AIR CONDITIONER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Jul 23, 2015

EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER

1 complaint

WHILE DRIVING IN RAIN STORM WITH CRUISE CONTROL,WIPERS,LIGHTS,AND RADIO ON POWER TO CONTROLS WOULD TURN OFF. ENGINE WAS STILL RUNNING AND SYSTEMS CAME BACK ON AFTER TURNING OFF RADIO, LIGHTS FOR AWHILE.

Jul 13, 2015

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. UPON ENGAGING AND DISENGAGING THE CRUISE CONTROL, THE BRAKE WARNING LAMP ILLUMINATED SEVERAL TIMES. THE CONTACT SLOWED DOWN AND APPLIED THE BRAKES, AND THE BRAKE WARNING LAMP WENT OFF. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CONTINUED TO RANDOMLY EXPERIENCE A MALFUNCTION WITH THE CRUISE CONTROL FEATURE AND THE BRAKE LIGHT WARNING LAMP FLASHING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Jun 03, 2015

STEERING,AIR BAGS,SERVICE BRAKES

1 complaint

THE MINI VAN ENGINE UNEXPECTEDLY SHUT OFF WHILE DRIVING AT A STEADY SPEED OF 45 MPH. I PULLED OVER AND RESTARTED THE ENGINE AND CONTINUED ON NORMALLY. THIS WAS A DANGEROUS CONDITION SINCE I LOST BRAKE AND STEERING ASSIST. I WAS ALMOST REAR ENDED BY TRAFFIC BEHIND ME. THERE IS A 2010 DODGE IGNITION RECALL THAT EXACTLY DESCRIBES MY INCIDENT. HOWEVER THE RECALL ONLY COVERS MINIVANS BUILT BEFORE JUNE 17, 2010. MY VEHICLE WAS BUILT ON NOVEMBER 8, 2010. I BELIEVE THIS RECALL SHOULD BE EXPANDED TO ALL GRAND CARAVANS BUILT IN 2010.

May 10, 2015

VISIBILITY,AIR BAGS

1 complaint

AIRBAGS: I'VE NEVER RECEIVED A RECALL NOTICE ON THE AIRBAGS. SHOULD I HAVE? REAR QUARTER VENT WINDOW SWITCH: I HAVE TAKEN MY VAN TO 1ST COCHRAN AUTOMOTIVE IN NATRONA HEIGHTS, PA. THEY DID NOT HAVE THE PART TO REPLACE THE FAULTY ONE, SO THEY DISCONNECTED THE REAR WINDOW SWITCH. I HAVE RECEIVED SEVERAL RECALL NOTICES ON THIS PART SINCE, BUT 1ST COCHRAN NEVER HAS THE PART NEEDED IN STOCK. I WOULD LIKE TO HAVE THIS FIXED. THEY CANNOT TELL ME WHEN THE PART WILL COME IN, AND THEY WILL NOT CALL ME WHEN IT COMES IN, CAN YOU HELP ME? I WOULD LIKE TO GO ON RECORD THAT DODGE IS NOT PROVIDING ITS DEALERS ENOUGH PARTS TO FIX THE RECALL PROBLEM, AND THERE SEEMS TO BE NOTHING WE CAN DO TO CORRECT THIS. *TR

May 04, 2015

WHEELS,SERVICE BRAKES

1 complaint

WHILE DRIVING ONE DAY, OUT OF THE BLUE MY CAN WOULD NOT GO OVER 25 TO 30 MPH. IT WOULD SHAKE VIOLENTLY IF WE WENT FASTER. WE GOT IT TO THE MECHANIC AND THE BRAKES HAD ALMOST CAUGHT ON FIRE. IT RUINED ONE TIRE AND THE BRAKES AND CALIPERS. THE MECHANIC SAID THAT THIS SHOULD HAVE NEVER HAPPENED. IT WAS EXTREMELY DANGEROUS. I REPORTED IT TO DODGE. THEY SAID IT HAD NEVER HAPPENED. I WANT TO MAKE SURE THAT IT DOES GET REPORTED. I FEEL LIKE I SHOULD BE COMPENSATED FOR THIS. THEY SAID THAT THERE WAS NOTHING THEY COULD DO SINCE IT NEVER ACTUALLY CAUGHT ON FIRE. REALLY? *TR

Mar 16, 2015

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I LIVE IN TROY MICHIGAN AND ON A TRIP TO GO PICK UP MY TEENAGE DAUGHTER DRIVING.ON M-59 MY CAR STARTED EXPELLING COOLANT IN THE FORM.OF STEAM FROM UNDERNEATH THE HOOD AND INSIDE THE VEHICLE. I IMMEDIATE STOPPED AT THE CLOSEST AUTOMOTIVE STORE.LESS.THAN A MILE FROM WHERE IT STARTED THE INCIDENT. IT WAS DISCOVERED BY THE MECHANIC AT BELL TIRE THAT THE STEEL INTERCOOLER LINES THAT RUN TO THE INTERIOR HEATER HAD RUPTURED. I CONTACTED CHRYSLER AS STEEL TUBE SHOULD NOT FAIL UNLESS SOME MANUFACTURE ISSUE WAS OVERLOOKED. AS A SENIOR SYSTEMS ENGINEER MEAN TIME BEFORE FAILURE ON A COMPONENT LIKE THIS SHOULD HAVE NEVER HAPPENED AT THE LOW MILEAGE ON THE VEHICLE. I FOLLOWED UP TO FIND.OUT COST TO REPAIR AND THE SALES REP ALSO LET ME KNOW THAT A SECOND GRAND CARAVAN 2008 MODEL HAD JUST COME.IN WITH THE SAME FAILURE. THIS IS ABSOLUTELY CHRYSLER FAILURE TO ENGINEER THIS CORRECTLY AND I WOULD.LILE TO SEE THIS RESOLVED BEFORE GREATER DAMAGE IS DONE. *JS

Jul 07, 2014

EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TURN SIGNALS AND WINDSHIELD WIPERS WOULD SUDDENLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

May 06, 2014

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

BOUGHT VEHICLE USED FROM A DODGE DEALERSHIP IN 2012, AFTER SEVERAL MONTHS ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY AND THEN SPONTANEOUSLY RESTARTED. THIS HAPPENED MAYBE ONCE A MONTH BUT THEN BECAME MORE FREQUENT UNTIL IT IS NOW ALMOST A DAILY OCCURRENCE. WHEN THIS OCCURS SOMETIMES CAR WILL RESTART IF YOU SLIGHTLY TURN THE KEY TOWARDS START QUICK ENOUGH, OTHERWISE YOU HAVE TO SHIFT INTO NEUTRAL TO HAVE SOME CONTROL AND THEN TURN THE KEY TO RESTART (NOT FUN OR SAFE IN TRAFFIC AT HIGHWAY SPEEDS). THIS CAN HAPPEN WHILE SITTING IN THE DRIVEWAY BEFORE MOVING OR AT ANY SPEED, BUMPY ROADS ESPECIALLY BAD. ONCE WE REALIZED WHAT THE PROBLEM WAS WITH THE IGNITION SWITCH/KEY I DID SOME RESEARCH AND FOUND THE RECALL 11V-139 AND DETERMINED THAT OUR VAN WAS BUILT DURING THE RECALL MANUFACTURE DATES. CALLED DODGE 3 TIMES, FIRST TWO CALLS WAS TOLD RECALL DID NOT EXIST. ON THE 3RD CALL WAS TOLD IT DID EXIST BUT MY VIN WAS NOT INCLUDED IN RECALL. I ASKED TO AT LEAST HAVE THE IGNITION SCANNED WITH THE WITECH SCAN TOOL (AS DESCRIBED IN THE INSTRUCTIONS IN THE L25 RECALL NOTICE SENT TO DEALERS) DEALER TO DETERMINE IF IT WAS A MARQUARDT, SIEMENS OR CONTINENTAL WIN MODULE. I WAS TOLD I COULD DO THIS AT MY EXPENSE BUT EVEN IF THE RESULTS SHOWED IT WAS A RECALLED IGNITION IT WOULD NOT BE COVERED SINCE MY VIN WAS NOT IN THE RECALL. THIS SITUATION IS EXTREMELY DANGEROUS AND IF IT HAS NOT CAUSED ANY DEATHS YET AS WITH THE CURRENT GM IGNITION PROBLEM IT WILL. SOMETHING NEEDS TO BE DONE. P.S. VEHICLE ALSO HAS THE TRANSMISSION BEARING NOISE PROBLEM AND THE LEAKY/NOISY POWER STEERING PROBLEMS THAT DODGE HAS DESCRIBED IN SERVICE BULLETINS BUT HAS ALSO NOT RECALLED. *TR

Mar 18, 2014

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,INTERIOR LIGHTING

1 complaint

UPON STARTING THE DODGE CARAVAN SE 2010 I CLOSED BOTH POWER PASSENGER DOORS WITH MY CHILDREN IN SAFETY BELTS, UPON ENTERING THE DRIVERS SIDE MY CHILD ASKED ME TO TURN ON THE OVERHEAD LIGHTS SO THAT SHE COULD FIND SOMETHING THAT DROPPED ON THE FLOOR WITH THE DRIVERS DOOR OPENED, AND THE VEHICLE RUNNING I TURNED ON THE OVERHEAD LIGHTS ONLY TO HAVE BOTH POWER PASSENGER DOORS OPEN ON THEIR OWN. I WAS ABLE TO REPLICATE THIS ERROR A NUMBER OF TIMES UNDER SIMILAR CONDITIONS, AND AM UNABLE TO PIN POINT A CAUSE. THIS COULD BE A LARGE SAFETY DEFECT. WHAT IF THIS WAS TO HAPPEN WHILE TRAVELING AT HIGHWAY SPEEDS ? THIS ISSUE COULD CAUSE A MINOR PASSENGER TO BE EJECTED FROM THE VEHICLE. I ASK FOR A RECALL / INVESTIGATION. *TR

Feb 10, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

THE WIN MODULE HAS BEEN REPLACED ON FOUR DIFFERENT OCCASIONS. MY VEHICLE STALLED WITHOUT WARNING EACH TIME. IN ONE INSTANCE I WAS IN THE FAST LANE ON THE FREEWAY! I RECEIVED A RECALL NOTICE AFTER THE SECOND INCIDENT. ON SEVEN (7), OCCASIONS I HAVE HAD TO REPLACE THE BRAKES AND/OR ROTORS. THESE ARE VERY SERIOUS ISSUES. UPDATED 11/04/13 THE CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR REPAIRS TO THE TRANSMISSION, AND THE ENGINE LIGHT ILLUMINATING. UPDATED 06/29/15.*JB

Oct 15, 2013

STEERING,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

WAS ENTERING A PARKING PLACE. RIGHT FOOT ON TOP OF BRAKE. WHILE MY CAR WAS MOVING AT IDOL SPEED-THE ENGINE RPM'S SPEED SURGES CAUSING NO CONTROL IN STEERING, BRAKE . THE SURGEING OVER RIDES THE BRAKE. STEERING, EVERYTHING.. HIT PARKED CAR. YOU HAVE NO CONTROL IN SITUATION. HAD ANOTHER "2010" VAN & SAME THING HAPPENED GOING THRU GARAGE DOOR -2ND TIME ALMOST HIT BUILDING AT MY DENTIST BUILDING. DEALERSHIP MADE DEAL & SWITCHED TO PRESENT VAN. NOW THIS ONE HAS DONE IT. CHRYSLER HAS INSPECTED VAN FOR TWO WEEKS. THEY FOUND NOTHING WRONG . CASE NUMBER AT CHRYSLER IS #23859956. CAN'T DRIVE THIS VAN AGAIN. NEXT TIME MAY INJURE OR KILL SOMEONE. FOUND MANY WITH SAME TROUBLE ON INTERNET. HOW DO WE GET CHRYSLER TO NOTICE BEFORE SOMEONE IS BADLY HURT. THEY ARE WAITING FOR ME TO PICK UP MY VAN?????. DON'T KNOW IF I CAN DO IT. ALSO HAVE TO FIX BUMPER FOR $800.00 . *TR

Sep 09, 2013

Crash: 1

STEERING,SUSPENSION,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TIRES WOULD BECOME BALD PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED AN ALIGNMENT. ADDITIONALLY, THE MOTOR MOUNT AND THE LOWER INTAKE GASKET WAS FRACTURED, CAUSING AN OIL FILTER HOUSING LEAK IN THE LOWER INTAKE GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. *TR

Jul 02, 2013

STEERING,SUSPENSION,AIR BAGS

1 complaint

2010 DODGE GRAND CARAVAN WITH ONE PASSENGER (DRIVER) WAS HIT BY A DRIVER RUNNING A RED LIGHT AT ~ 50MPH. THE COLLISION OCCURED AT THE FRONT RIGHT (PASSENGER) SIDE OF THE GRAND CARAVAN. THE COLLISION WAS SEVERE AND THE VAN WAS TOTALED OUT AS A RESULT OF THIS ACCIDENT. ALTHOUGH THE ACCIDENT WAS A SIDE IMPACT NONE OF THE SIDE AIRBAGS DEPLOYED, ONLY THE FRONT AIR BAGS DEPLOYED. THE DRIVER OF THE VAN SUFFERED HEAD INJURIES DUE TO CONTACT WITH THE SIDE WINDOW OF THE VAN DURING THE CRASH. *TR

Jun 06, 2013

Crash: 1

Injuries: 1

STRUCTURE,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

I WAS PULLING INTO A PARKING SPOT AT SAM'S CLUB IN WOODBURY, MN. AS I WAS PULLING IN, MY VAN RAPIDLY ACCELERATED AND HIT THE CAR PARKED ACROSS FROM ME HEAD ON. IT FELT AS IF I WAS RIDING A BUMPER CAR AND I WAS WHIPPED AROUND A CORNER. MY VEHICLE SUFFERED DAMAGES AT APPROXIMATELY $2600--SO IT WASN'T JUST A SIMPLE BUMP. I AM REASONABLY CERTAIN THAT THIS WAS NOT USER ERROR ON MY PART. THE BRAKES WERE REPAIRED APPROXIMATELY 2 WEEKS BEFORE THE ACCIDENT. *TR

May 22, 2013

Crash: 1

STEERING,ELECTRICAL SYSTEM,VISIBILITY,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

VEHICLE WAS SOLD TO CUSTOMER WITHOUT RECALL NHTSA 11V-139 BEING INSTALLED IN NOV 2011. CUSTOMER NEVER NOTIFIED; HOWEVER, THE VEHICLE HAD A WINDOW SWITCH FAILURE IN FEB 2012 AT ABOUT 60K MILES AT WHICH TIME THE DEALER USED L25 INSTEAD OF A COMPLETE WIN MODULE REPLACEMENT. CUSTUMER WAS NOT TOLD OF THE REPLACEMENT AND IT WAS NOT REPORTED TO CARFAX OR OTHER ENTITIES. MAY 13, 2013 AFTER A DISTANCE TRIP, CUSTUMER PARKED THE VEHICLE FOR 2 MINUTES. WHEN ATTEMPTING RESTART THE VEHICLE HAD POWER BUT WOULD NOT START AND SHIFTER WAS LOCKED. DIAGNOSIS SHOWS FULL FAILURE OF THE WIN MODULE. THE L25 RECOMMENDED PARTIAL REPLACEMENT DID NOT PREVENT FAILURE. EVEN THOUGH NO ACCIDENT OCCURRED, CUSTOMER WAS TRAVELLING FROM MD TO VA AND SHUTDOWN COULD HAVE OCCURRED ON HIGHWAY 301 OR I95. UPON CONFRONTING THE DEALER, DEALER STATED THAT THEY DO NOT HAVE TO DISCLOSE THE RECALL OR HAVE TO PERFORM THE WORK EVEN THOUGH THE DEALER SERVICE INSTRUCTIONS ON JULY 2011 STATED THAT THE DEALER MUST COMPLETE THE RECALL BEFORE RETAIL DELIVERY. CONSEQUENTLY, THIS VEHICLE WAS ONE OF THE ONES THAT NEEDED A FULL REPLACEMENT AND NOT A PARTIAL. *TR

May 21, 2013

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

LAST YEAR WHILE DRIVING MY VAN, IT STALLED OR TURNED OFF COMPLETELY WHILE DRIVING. MY POWER STEERING EVERYTHING WENT DEAD. I WAS ABLE TO PULL INTO THE NEAREST GAS STATION AND PLACE IN PARK AND RESTART THE ENGINE. SINCE THAT INITIAL INCIDENT LAST YEAR, IT CONTINUES TO HAPPEN. THE MOST RECENT I WAS DRIVING IN THE BALTIMORE INNER HARBOR TUNNEL WHEN IT SHUT DOWN. ON A FEW OCCASIONS I WAS ALMOST REAR ENDED. IT DOESN'T MATTER WHAT SPEED, THE VEHICLE JUST TURNS OFF IN THE MIDDLE OF DRIVING. THE DEALER KEEPS TELLING ME THEY CAN'T FIND A PROBLEM. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND ALSO NUMEROUS ACCIDENTS REPORTED DUE TO THIS. IT SADDENS ME THAT MY SELF AND MY CHILDREN COULD DIE IN AN ACCIDENT DUE TO DODGE NEGLECTING TO RECALL THESE VEHICLES. *TR

May 16, 2013

STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE REFUELING, A PASSENGER OPENED THE REAR DRIVER'S SIDE DOOR AND IT STRUCK THE CONTACT'S HAND, CAUSING HIM TO RELEASE THE FUEL NOZZLE. THE CONTACT FELT IT WAS A MOST DISASTROUS DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000.

Apr 09, 2013

STRUCTURE,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS OF WHEN ATTEMPTING A TURN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER CLEANED THE FUEL RAIL SYSTEM AS A PRECAUTION HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,694 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 01/29/13*LJ THE CONSUMER ALSO STATED THE PASSENGER REAR DOOR WAS REPAIRED FOUR TIMES. UPDATED 01/30/13

Dec 17, 2012

STEERING,TRACTION CONTROL SYSTEM,ENGINE

1 complaint

WHILE DRIVING AT 50MPH THE TRACTION LIGHT CAME ON AND THE VAN BECAME UNRESPONSIVE TO THE ACCELERATOR. WHILE THE VAN BEGAN TO SLOW THE POWER STEERING STOPPED WORKING MAKING IT HARD TO MANEUVER OFF THE ROAD, GOOD THING I WAS ON A RURAL ROAD. THIS IS EXTREMELY DANGEROUS!!! *TR

Dec 16, 2012

SUSPENSION,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT BRAKE PADS HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO VIBRATE ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL WHERE THE FRONT AND REAR ROTORS, AND BRAKE PADS WERE REPLACED. THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AS THE CD JOINT SEAL, WHICH FAILED AND CAUSED THE LUBRICANT TO COVER THE FRONT SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22 AND THE CURRENT MILEAGE WAS 24,165.

Nov 16, 2012

ENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE,TIRES

1 complaint

I WAS DRIVING ON THE HIGHWAY AT 60 MPH, HIT A LARGE (APPROX 6 FEET X 4 FEET X 4 FEET) WOODEN SHIPPING CRATE. THE CRATE EXPLODED, AND A BOARD BECAME LODGED IN THE TIRE WELL AND ENGINE COMPARTMENT. I ALSO LOST POWER THE VEHICLE - THE WRECKER DRIVER ADVISED THAT THE BOARD APPEARED TO HAVE DISCONNECTED THE COMPUTER WIRES. THE CRATE HIT ON THE FRONT DRIVER FENDER. THE AIRBAGS DID NOT DEPLOY. I WOULD THINK HITTING SOMETHING THE SIZE OF THE FRONT END OF A CAR AT 60 MPH SHOULD SET OFF THE AIR BAGS. *TR

Sep 11, 2012

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

I HAVE A 2010 DODGE CARAVAN THE FIRST ISSUE WAS THE TRANSMISSIONS TOOK IT TO A DEALER WHO CHECKED IT AND SAID THE PROBLEM WAS IN THE COMPUTER DID AN UPGRADE CORRECTED SOME OF THE PROBLEM STILL HAVING PROBLEMS WITH IT SHIFTING THE SECOND ISSUE WAS THE IGNITION SWITCH WHICH I TOOK IT IN DUE TO A RECALL I RECEIVED BOUGHT THE VEHICLE USED SO THE RECALL HAD NO BEEN DONE AFTER RECALL WAS COMPLETED NOW HAVING TROUBLE WITH HEAD LIGHTS NEVER HAD A PROBLEM UNTIL SWITCH WAS CHANGED WHEN WE GOT IT BACK NOTICED THAT WHEN KEY WAS IN HEAD LIGHTS CAME ON THIS VEHICLE DOES NOT HAVE DRIVING ON AUTO HEAD LIGHTS ACCORDING TO PAPERWORK I HAVE SHORTLY THERE AFTER WHEN TURNING ON THE HEADLIGHTS THEY FLASH A COUPLE TIMES AND GO OFF UNABLE TO GET THEM TO COME BACK ON NOW THE LIGHTS COME ON WHEN EVER AND GO BACK OFF WILL NOT DO ANYTHING UNLESS A KEN IS IN THE IGNITION AND THEN JUST FLASH ONCE AND GO BACK OFF TOOK IT TO THE DEALER WHO IN THEIR WORDS AFTER CHECKING THOUGHT THE TIP WAS BAD AND WANTED $900.00 WITH NO GUARANTEE THAT WOULD FIX IT I SEE A LOT OF COMPLAINTS FROM OWNERS WHILE DOING RESEARCH TO TRY AND FIX MY PROBLEM ABOUT OTHER VEHICLES WITH SAME FROM 1999 TO PRESENT IT APPEARS TO ME DODGE HAS A PROBLEM THEY ARE NOT FIXING MAYBE THEY NEED MORE BAIL OUT MONEY. *TR

Sep 09, 2012

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,WHEELS,SERVICE BRAKES

1 complaint

REAR PASSENGER WHEEL GETS EXTREMELY HOT WHILE DRIVING. IT APPEARS THAT THE CALIPER MAY BE LOCKING UP. THE REAR WHEEL ON THE DRIVER SIDE ALSO MAKES A HIGH PITCHED WHINE, WHICH IS INTERMITTENT AND USUALLY GOES AWAY BY TAPPING THE BRAKE PEDAL. WE TOOK IT TO THE DEALER AND THEY SAID WE NEEDED A REAR BRAKE JOB. HOWEVER, I BELIEVE THIS IS DUE TO DEFECTIVE CALIPERS WHICH ARE NOT RELEASING THE PADS FROM THE ROTORS. THE REAR BRAKES ON EVERY CAR I HAVE OWNED ALWAYS LAST SIGNIFICANTLY LONGER THAN THE FRONT. THE FACT THAT THE REAR PADS ARE WORN EXCESSIVELY WHILE FRONT ARE NOT INDICATES A DEFECT IN THE REAR BRAKE ASSEMBLY. THE IGNITION WAS REPAIRED AS PART OF A RECALL. HOWEVER, AFTER STARTING THE CAR, THE KEY DOES NOT RETURN TO THE "ON" POSITION. THIS ALLOWS THE CAR TO RUN AND BE DRIVEN, HOWEVER NONE OF MY LIGHTS OR DIRECTIONALS WORK. I CAN WIGGLE THE KEY TO GET IT INTO THE CORRECT POSITION, BUT SOMETIMES IT IS NOT OBVIOUS THAT THE KEY IS IN THE WRONG POSITION. THIS RESULTS IN ME DRIVING WITHOUT HEADLIGHTS IN THE RAIN AND THINKING THAT I AM SIGNALING PROPERLY IN TURNS WHEN IN FACT EVERYTHING IS OFF. *JS

Jun 07, 2012

SERVICE BRAKES, HYDRAULIC,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 TO 35 MPH, THE BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRUCK HEAD ON. THE FRONT DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK AND BACK DURING THE CRASH. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE ABSORBED THE IMPACT OF THE CRASH. IT WAS ALSO DETERMINED THAT THE AIR BAG FAILURE WAS NOT DUE TO ANY KNOWN ISSUES. THE FAILURE AND THE CURRENT MILEAGES WERE 56,000. UPDATED 05/01/12*LJ UPDATED 06/14/2012 *JS

Feb 07, 2012

Crash: 1

Injuries: 1

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

ELECTRONIC THROTTLE CONTROL LIGHT COMES ON PERIODICALLY, CAUSING INCONSISTENT, POOR OR NON-EXISTENT THROTTLE RESPONSE. TRACTION CONTROL LIGHT MAY ALSO LIGHT UP. RESTARTING THE VEHICLE USUALLY MAKES THE PROBLEM GO AWAY, BUT THIS IS NOT AN ACCEPTABLE SOLUTION. OCCASIONALLY, WITH THE ETC LIGHT ON, THROTTLE RESPONSE DOES NOT OCCUR AT ALL, WHICH IS HAZARDOUS IN TRAFFIC. *TR

Feb 06, 2012

SERVICE BRAKES, HYDRAULIC,WHEELS

1 complaint

WHEN THE VEHICLE HAD ONLY 12000 MILES MY FRONT TIRES WERE COMPLETELY BARE (LIKE RACING SLICKS). WAS TAKEN TO 2 DEALERSHIPS AND THEY LOOKED AT THE VAN AND FOUND NOTHING WRONG THAT WOULD CAUSE THE TIRE WEAR (ALIGNMENT WAS FINE). I FOUGHT AND FOUGHT WITH CHRYSLER TO PAY FOR THEM, WHICH THEY FINALLY DID ABOUT 3 WEEKS AFTER THE PROBLEM WAS ADDRESSED. NOW MY VEHICLE HAS 15000 MILES AND WHILE DRIVING ALL YOU CAN HEAR IS NOISES (ALMOST LIKE ROAD NOISE BUT ITS FROM THE FRONT END). MOST LIKELY, WHEEL BEARINGS, BALL JOINT, TIE RODS ETC. ON 10/21/11, WHILE PULLING OUT OF MY DRIVEWAY LOW AND BEHOLD WHAT DO YOU HERE, NOTHING BUT THE SOUND OF GRINDING BRAKES. NO SIGN OF BRAKE HAVING A ISSUES THE DAY BEFORE WHEN DRIVEN. THIS PARTICULAR VAN THAT I PURCHASED BRAND NEW (WITH 2 MILES ON IT) CLEARLY IS A LEMON AND HAS FAULTY PARTS OR SOMETHING MAJORLY WRONG WITH IT. NONE OF THESE PARTS OF THE VEHICLE SHOULD BE GOING AT THIS AMOUNT OF MILES. AS ALWAYS, CHRYSLER AND ITS' DEALERS SAY THERE IS NOTHING WRONG WITH THE IT. *TR

Oct 21, 2011

SERVICE BRAKES, ELECTRIC

1 complaint

I HAVE 2010 DODGE GRAND CARAVAN, THE BRAKES ARE SHOT AT 18,000 MILES. I HAVE NEVER OWED A NEW VEHICLE WHERE THE BRAKES FAILED LIKE THIS. BRAKES SHOULD LAST WAY LONGER THAN THIS. OF COURSE THEY SAY THE WARRANTY IS ONLY TO 12,000 MILES FOR BRAKES, I HAVE NO CHOICE BUT TO PAY, I HAVE TO HAVE BRAKES! WHEN WE GO PICK IT UP I KNOW MY HUSBAND IS GOING TO CUSS THEM OUT, I SHOULD NOT HAVE TO PAY 300.00 FOR BRAKES ON A CAR JUST OVER 1 YEAR OLD. *TR

Aug 25, 2011

STEERING,SERVICE BRAKES, HYDRAULIC

1 complaint

VEHICLE EXHIBITS WANDERING AND EXCESSIVE VIBRATION WHILE BRAKING AND HAS DONE SO SINCE NEW. *TR

Aug 09, 2011

FUEL SYSTEM, GASOLINE,EQUIPMENT

1 complaint

FUEL SENSOR IS NOT WORKING. WE DO NOT KNOW WHEN THE GAS TANK IS EMPTY OR IF IT IS FULL. ONE WEEK IT TAKES 11 GALLONS TO FILL THE TANK AND THE NEXT WEEK 14. SO THE DEALERSHIP REPLACED THE FUEL SENSOR LAST WEEK. WE HAVE HAD GAS FUMES IN THE VAN SINCE THEN. ALSO WHEN WE TRIED TO FILL THE TANK IT HAD A VAPOR LOCK AND NO GAS WOULD GO IN THE TANK. WENT BACK TO DEALERSHIP AND WAS TOLD THERE MAY BE A WIRE LOOSE ON SENSOR AND NO WAY TO TELL. I WAS GIVEN THE VAN BACK AND NOTHING WAS DONE TO REPAIR THE PROBLEM. WE DO NOT FEEL SAFE DRIVING A VAN WITH GAS FUMES AND A POSSIBLE LOOSE WIRE. I TRIED TO GET CHRYSLER CASE MANAGER [XXX] ON THE PHONE. AFTER 1 HOUR ON HOLD I WAS DISCONNECTED AND WHEN I CALLED BACK [XXX] WOULD NOT HELP ME EXCEPT TO SAY SOMEONE WOULD CALL ME TUESDAY. THIS IS VERY UNSAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 25, 2011

SEATS,UNKNOWN OR OTHER

1 complaint

DRIVER ARM REST DOES NOT SUPPORT WEIGHT AND WILL FALL DOWN CAUSING DRIVER TO BRIEFLY LOSE CONTROL OF CAR. WE TOOK THE CAR TO THE DEALERSHIP TODAY AND WAS TOLD THIS IS A DESIGN FLAW AND THERE IS NOTHING THEY CAN DO TO CORRECT THIS PROBLEM. SO I HAVE A 2010 DODGE GRAND CARAVAN SE THAT HAS ALL KINDS OF PROBLEMS LIKE ONLY GETTING 19 MILES TO A GALLON WHEN ADVERTISED AS 25 AND NOW THE ARM REST BASICALLY COLLAPSES ANY TIME WEIGHT IS PUT ON IT ON THE DRIVER'S SEAT. ALL THE OTHER ARM RESTS ARE SUPPORTIVE EXCEPT THE ONE YOU NEED MOST. THE SERVICE DEPARTMENT TOLD ME OTHER CUSTOMERS HAVE VOICED THE SAME COMPLAINT AND HE COULD TAKE ME TO THE NEW VANS ON THE LOT AND SHOW ME THE SAME PROBLEM WITH CARS NEVER DRIVEN SO I KNOW THIS IS A DEFECTIVE ARM REST JUST BY WHAT HE HAS TOLD ME. *LN

Jan 08, 2011

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

2010 DODGE GRAND CARAVAN SHUTS OFF WHEN TURNED ON AND PUT INTO REVERSE OR DRIVE DOES NOT HAPPEN ALL THE TIME ALSO HAS DONE IT WHILE AT LOW SPEED PULLING INTO PARKING SPACE. *TR

Jun 08, 2010

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

WHEN SPEED CONTROL IS ON AND ACTIVE AT HIGHWAY SPEED, WHEN GOING DOWN A HILL THE TRANSMISSION WILL DOWNSHIFT 3RD GEAR LEVEL VERY HARD AND THE ENGINE WILL GO INTO A HIGH RPM REV. TURNED OFF SPEED CONTROL OR STEPPING ON THE BRAKES THIS CONDITION CONTINUED FOR 30 SECONDS. TOOK CAR TO DEALERSHIP, THERE WAS NO CHECK ENGINE LIGHT OR ERROR CODES IN THE COMPUTER OR ANY FACTORY RECALL ON THIS CONDITION. THIS PROBLEM HAPPENED MULTIPLE TIMES. DEALERSHIP HAS TO GET IN TOUCH WITH FACTORY TO GET HELP WITH THIS PROBLEM. CAN'T USE SPEED CONTROL WHERE HILLS ARE INVOLVED, OR NOT AT ALL. THIS OPTION OR FUNCTION IS BAD! THE CONSUMER WAS TOLD NOT TO USE THE SPEED CONTROL AND TO SHUT IT OFF WHEN TRAVELING DOWN HILL. BUT, IT WAS OK TO USE UP HILLS OR ON LEVEL ROADS. THE VEHICLE COULD SHUT OFF WHEN THE ENGINE REVVING IS TOO HIGH, BUT IT WAS NOT A SAFETY ISSUE. HAVING NO POWER BRAKES OR STEERING WAS DEFINITELY A SAFETY ISSUE. CHRYSLER INFORMED THE CONSUMER THEY WERE GOING TO LOOK INTO POSSIBLE SOFTWARE UPDATES OR A MECHANICAL FIX TO CORRECT THE PROBLEM. THEY DID NOT FEEL IT WOULD BE A QUICK FIX, SO THE CONSUMER WOULD HAVE TO LIVE WITH THE DEFECT. UPDATED 07/13/10 *TR

Jun 05, 2010

2010 DODGE Grand Caravan Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2010 DODGE Grand Caravan have?

What are the most common problems with 2010 DODGE Grand Caravan?

Where does this 2010 DODGE Grand Caravan problem data come from?

Other Years - DODGE Grand Caravan

Other DODGE Models

Similar Brands