2011 DODGE Grand Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
529
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
178 complaints
Odometer Fraud. The contact stated that while considering purchasing a 2011 Dodge Grand Caravan, the odometer mileage was 101,000 but the registration information indicated that in 2022 the odometer mileage was 125,000. The vehicle was a private sale.
Oct 10, 2025
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle suddenly stalled. There were no warning lights illuminated. The vehicle was repaired; however, the failure reoccurred. Additionally, the contact stated that the instrumental panel became inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Jun 26, 2024
My van caught fire. Randomly after not being driven for more than 15 hours. The investigator says it is believed to be the inverter in the back drivers side panel under the cup holders which short circuited and caught fire which engulfed my entire vehicle in a mater if 40 minutes while waiting for the fire department to arrive. The van is obviously a goner. Burnt to a crisp along with all of our DeWalt power tools batteries fishing poles tackle chainsaw and 4 brand new car seats that were just purchased with the last 2 months. Along with cracking all the windows on that side of my home due to the heat from the blaze...
Jun 16, 2023
The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving 45 MPH, the battery warning light illuminated. The contact was able to continue driving to his residence. The contact inspected the vehicle and noticed that the alternator was burned and needed to be replaced. The contact towed the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 99,938.
May 10, 2023
Hi. The heater turn on and off without me touching the button to turn it on this problem is very annoying I almost had a accident due to this annoying problem. I drive a 2011 dodge grand caravan crew. This problem started 2 months believe me is very annoying problem. Need to recall this problem fix it asap. Thanks.
Mar 08, 2023
+ 173 more complaints for this component
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
43 complaints
Car starts intermittently especially when In colder conditions takes 3 to 4 starts , hard to start , put in neutral and starts right away ,car feels like it’s going to stall out when accelerating at times
Feb 12, 2022
Vehicle shakes, dash lights flash on an off, doesn't want to accelerate, check engine light flashes occasionally. Mechanic has run diagnostic tests, the only code the vehicle is showing is oil pressure.
Jul 19, 2021
IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST THOUGHT IT MAY BE THE FUEL PUMP. HAVING THIS REPLACED. THE VAN HAS COMPLETED WENT DEAD WHILE DRIVING IN TRAFFIC AND HAD KIDS IN CAR WITH ME. TRIES TO GO DEAD WHILE SITTING IDLE AT REDLIGHTS AND WILL SHAKE DURING ACCELARATION AND TRIES TO QUIT. READING ALOT ON THIS AND OTHERS HAVING THE SAME ISSUES. OTHER VEHICLES HAVE BEEN RECALLED FOR SAME ISSUES ALSO. THIS NEEDS TO BE RECALLED AND ADDRESS ASAP BEFORE SOMEONE IS INJURIED OR KILLED DUE TO THE VEHICLE GOING DEAD WHILE DRIVING IN TRAFFIC. PLEASE HELP ON GETTING THIS RECALL GOING. THIS IS NOT SAFE AT ALL!!!
Oct 28, 2020
VEHICLE WILL TURN OVER BUT NOT START AND OTHER TIMES IT WILL FINALLY START BUT THEN WILL DIE RIGHT AWAY. WE HAVE TRIED EVERYTHING UNDER THE STARS TO FIX IT AND ITS GETTING TO THE POINT THAT WE DON'T KNOW WHAT TO DO. OUR BATTERY AND ALTERNATOR ARE GOOD EVERYTHING ELSE WORKS JUST FINE. THE VEHICLE IS ALWAYS PARKED ON FLAT SURFACE.
Oct 15, 2020
WHEN YOU PUT THE KEY IN IT IT JUST CRANKS AND CRANKS AND CRANKS BUT NEVER STARTS. WHEN IT FIRST STARTED IT WAS JUST OCCASIONALLY BUT NOW IT WONT START AT ALL SO IT JUST SITS IN THE DRIVEWAY. I'M A GRANDMOTHER RAISING HER GRANDCHILDREN BE NICE TO HAVE A VEHICLE TO TAKE THE BABIES TO THEIR APPTS. BUT OBVIOUSLY DODGE DOESN'T CARE BECAUSE THEY ARE AWARE OF THIS PROBLEM AND DONT WANT TO MAKE THE PART AVAILABLE TO US TO FIX IT SO WE SPEND THE MONEY FOR THESE VEHICLE TO SET IN OUR DRIVEWAYS. I PURCHASED THE VAN ON A FRIDAY AND WITHIN A WEEK IT STARTED HIT AND MISS STARTING AND BY THE SECOND WEEK IN IS NOW PARKED IN MY DRIVEWAY. THIS IS CRAZY DODGE YOU NEED TO MAKE THIS RIGHT OR AT LEAST MAKE THE PART AVAILABLE FOR US TO PURCHASE SO WE CAN FIX OUR VEHICLES
Feb 29, 2020
+ 38 more complaints for this component
FUEL/PROPULSION SYSTEM
37 complaints
The tipm fuel pump relay is stuck causing the fuel pump to stay on even when the vehicle is turned off and the key is not in the ignition switch. This problem is, its dangerous if I was ever to be in an accident and fuel pump will stay on according to the mechanic. Also my car battery is drained after an hour making it undrivable until I call a tow or get a jump start. It was inspected by a mechanic and the vehicle is available for inspection. No warning lamps were on or previous symptoms before 4/30/21. Only the sound of a running fuel pump when the car is completely off. Mechanic states car is known to have this issue. Recalls were made for other dodge vehicles with same part number but they failed to include the this model.
May 03, 2022
The fuel pump relay failed. This is a very common problem with Caravans, and is very expensive to fix. The Grand Cherokee and Durango have the same design, and there is a recall on those models. The Caravan should have a recall declared as well. Thank you.
Jul 17, 2021
THE GAS PUMP STAYS ACTIVATED AFTER THE CAR IS TURNED OFF; AS A CONSEQUENCE IT HAS DRAINED THE CAR BATTERY TWICE.
Jan 10, 2021
RELAY FUEL PUMP IS NOT FUNCTIONING
Nov 03, 2020
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WITH THE VEHICLE TURNED OFF AND THE KEY OUT THE IGNITION, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 5711 E STATE ST, ROCKFORD, IL 61108) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,774.
Feb 14, 2020
+ 32 more complaints for this component
UNKNOWN OR OTHER
19 complaints
My Chrysler Van first started to experience strange electrical issues. Key FOB would not open doors, driver seat could not be adjusted without blowing a fuse, and finally it started to get almost impossible to start when the engine was cold in the morning. I took it to my trusted mechanic, and after running a diagnostic, he said they got over 300 message errors. However, since they were not a dealership, they were unable to repair my van. They said they had seen this issue before, and I needed to take it to a Chrysler dealership for repair. I took it to Chrysler, with the note from my mechanic about the 300 errors, and they said this was a WELL KNOW issue. They commented that I was lucky to be able to drive the van to their dealership, because most vans with this problem had to be towed in. They said my entire fuse box needed to be replaced, and the cost of the job would be over $1,100.00 dollars, BUT THE REAL ISSUE WOULD BE GETTING THE BOX IN THE FIRST PLACE! The service department mgr. said it took 1 customer over 9 months to have his van repaired because the part was unavailable. I placed my order on 3/28/23. As of today June 5, the part is not scheduled until June 23. In the meantime, along with the $1,100 repair, I am paying $160/month to rent a vehicle from my brother. Since this is a known issue, I believe Chrysler should have to pay: 1) $791.06 for the fuse box. 2) Half the labor costs for installation and programming - About $150. 3) Reimburse me for at least 3/4 of the cost of renting my brothers car. Having to wait MONTHS for a part that has been a problem for years is unacceptable for a major car manufacturer.
Jun 04, 2023
Driving home from work and my 2011 Dodge Grand Caravan just turned off on me while I was at a red light. It took sometime for my vehicle to turn back on. Since then I’ve had this problem now for 3 days. I’ve taken it in to my local machine and was told I only needed a new gas cap. Well that didn’t work and I found myself again stuck at a red light. After doing some investigation on Dodge Grand Caravans I saw other people had issues with a ignition switch. Different years same brand and if this is a cause dodge needs to look into this. I’ll be going to a actual dealership to see if they can diagnose the problem. Only scared I’ll be stuck on the highway.
Jun 11, 2021
TIPM - TOTAL INTEGRATED POWER MODULE FAILURE. CAR INTERMITTENTLY WON'T START, KEEPS THE FUEL PUMP ON DRAINING THE BATTERY, RADIO WON'T WORK, AIR CONDITIONING. I REPLACED THE BATTERY THE FIRST TIME IT DRAINED IT THINKING THE BATTERY WENT BAD. COST ME 3 TIMES IN TOWING CHARGES. FELT LIKE IT WAS STALLING WHILE DRIVING A FEW TIMES. CAN ONLY BE REPAIRED AT THE DEALER'S AND THEY SAY IT IS OVER $1,500 TO REPAIR.
Jan 13, 2021
INTERMITTENT NO START ISSUE. ONLY HAPPENS WHEN THE VEHICLE IS WARM, I STOP FOR A QUICK STOP, AND ATTEMPT TO RESTART VEHICLE; NO START - NO CRANK, NO CLICK, NO HUM, NO HISS, NOTHING. AFTER 30 MINUTES TO AN HOUR THE VEHICLE WILL START WITH NO ISSUES. HAVE HAD VEHICLE TO DEALERSHIP TWO DIFFERENT OCCASIONS YET UNABLE TO RECREATE THE NO START ISSUE. STARTER IS GOOD, ALTERNATOR IS GOOD. HAS HAPPENED IN WARM WEATHER AND IN COLD WEATHER AND HAS HAPPENED A DOZEN TIMES OR MORE SINCE DECEMBER 16, 2019.
Jan 17, 2020
WHILE I WAS SLIGHTLY ACCELERATING FROM A STOP LIGHT AND TURNING AROUND A CORNER GOING 5-10 MPH MY DRIVERS SIDE QUARTER WINDOW EXPLODED AND THE DRIVERS SIDE NEAR PASSENGER WINDOW SHATTERED. I WAITED FOR LAW ENFORCEMENT TO ACCESS THE SCENE TO SEE IF SOMETHING HIT MY CAR AND THEY CONCLUDED THAT NOTHING ENTERED OR EXITED MY VEHICLE. THEY ADVISED ME TO CONTACT DODGE ABOUT DEFECTIVE WINDOWS BECAUSE THERE WAS NOTHING ELSE THAT CAUSED THIS AND NO DAMAGE TO THE VAN OTHER THAN THE WINDOWS. DODGE IS NOT ASSUMING ANY RESPONSIBILITY AND IS DENYING REIMBURSEMENT. THIS SHOULD NOT BE ABLE TO HAPPEN. UPON RESEARCHING IF THIS HAS HAPPENED TO ANYONE ELSE IT APPEARED TO HAPPENED TO SEVERAL OTHER PEOPLE. THIS IS A HUGE SAFETY CONCERN. MY CHILDREN WERE IN THE BACK SEAT. MY DAUGHTER HAD SHATTERED GLASS ALL OVER HER WITH GLASS DOWN HER SHIRT AND SHE WAS SCREAMING. MY VEHICLE IS OLDER BUT CLEARLY IF THIS IS A 'NORMAL' THING TO HAPPEN FOR A VEHICLE THIS AGE THEN ALL DODGE VEHICLES SHOULD BE TAKEN OFF THE ROAD AT A CERTAIN AGE/MILEAGE. I WAS MORE THAN WILLING TO DO ANYTHING NECESSARY FOR DODGE TO INSPECT THE VEHICLE BUT KEPT GETTING TOLD THAT THEY WERE PROCESSING THE CLAIM AND THAT THERE WAS NOTHING MORE THEY NEEDED FROM ME. WHEN THEY CALLED TO TELL ME THEY DENIED MY CLAIM THEY ACTED LIKE THEY DID NOT HAVE ENOUGH EVIDENCE TO SHOW THAT THEY WERE AT FAULT BECAUSE AN INSPECTION WAS NOT DONE.
Oct 30, 2019
+ 14 more complaints for this component
ENGINE
19 complaints
I was driving on the highway and about to increase speed from 60mph to 65mph then the vehicle shut off. I lost power steering and ability to brake I was near an exit and was able to roll into a safe spot. Vehicle would crank but not start. I contacted AAA for tow service. When AAA arrived the vehicle started. I had it towed anyway. Since the incident the vehicle starts. I am afraid to drive. I had passengers with me that night and this vehicle (engine) failure could have resulted in multiple injuries or fatalities. I purchased this vehicle from a used car dealership in October of 2020. Within a week the vehicle broke down. It would crank but not start. The used dealership had the battery replaced then the TIPM and finally a bypass was performed on the fuel pump relay switch in December of 2020. I've had no issues of this nature since those repairs. Now I have another serious safety hazard issue.
Jul 27, 2021
The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.
Jun 24, 2021
WHILE ON THE HIGHWAY THE ENGINE BEGAN TO LOSE POWER/SPEED. THE DEALER STATED THAT THE ENGINE WAS LOSING COMPRESSION IN THE CYLINDER DUE TO A DEFECTIVE LIFTER THAT CAUSES DAMAGE TO THE CAM
Jul 12, 2020
THESE VEHICLES HAVE AN ONGOING ISSUE OF HAVING THE CYLINDER 4 MISFIRE. YOU CAN HAVE THE SPARK PLUG, SPARK PLUG WIRE, THE COIL PACK, CYLINDER HEAD VALVE, FUEL INJECTOR, VACUUM, SHAFTS AND EVERYTHING ELSE REPLACED AND THE CHECK ENGINE LIGHT WILL STILL COME ON SAYING THAT THIS CYLINDER IS MISFIRING. I HAVE HEARD AND READ MANY ARTICLES THAT SAY THIS IS A COMMON ISSUE WITH THESE VEHICLES AND EVERYONE IS SURPRISED THAT THERE HAS NOT BEEN A RECALL TO REPAIR THIS ISSUE. AT THIS POINT, YOUR ONLY OPTION TO HAVE A RE-MANUFACTURED ENGINE INSTALLED WHICH CAN END UP COSTING MORE THAN YOU OWE ON THE CAR WHICH MANY PEOPLE CANNOT AFFORD. HOW CAN YOU ALLOW A VEHICLE TO HAVE THIS ISSUE AND NOT HAVE A SOLUTION TO FIX IT? THIS CODE APPEARED ON MARCH 2019 AFTER A WEEK OF PURCHASING THIS VEHICLE. I HAVE REPLACED EVERY PART THAT WOULD CAUSE THIS ERROR CODE AND THE ONLY OPTION IT TO REPLACE THE ENGINE. THIS IS JUST NOT FEASIBLE AS THIS IS A COMMON ISSUE WITH THIS CAR AND SHOULD BE REPLACED. *TR
Jun 29, 2020
FOUND A PUDDLE OF OIL IN MY DRIVEWAY, TOOK TO MECHANIC, INFORMED ME THE ENGINE OIL FILTER HOUSING WAS BROKEN, AND HE HAD 10 OF THESE RECENTLY. ALSO TOLD ME WHEN HE CONTACTED DEALER FOR PARTS, THEY SAID THIS IS A COMMON OCCURRENCE, THATS WHY THEY KEEP A LOT IN STOCK.
Jan 29, 2020
+ 14 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
18 complaints
V51 recall cause problems with power control module. Poor fuel economy Trouble starting/ restarting Engine not receiving power
Jun 28, 2024
Dealership still cannot pinpoint exactly what is wrong but the car does not start. One time it’ll start and the next it won’t. It’s actually left me stranded in the cold because that seems to be the only time it won’t start. It’s happened to many other grand caravan owners too. No mechanic I’ve taken it to can solve the problem I’ve spent so much money replacing parts on this car.
Apr 16, 2024
This vehicle always fails to start in the colder weather. After a review of this condition. It has been found that the fuel pump relay does not send proper signal. This relay is a part of the Totally Integrated Power Module (TIPM). When it fails to operate, the vehicle will experience long crank times. With its ignition switch style, as soon as you turn the key, the vehicle will continue to crank UNLESS you manually turn the switch all the way back to the off position. This condition will cause the starter motor to overheat or burn up. Eventually the vehicle may start then die. Fuel delivery is too inconsistent when colder weather arises. You can't just replace a plug-in-style replacement fuel pump relay since it is a part of the whole TIPM. This vehicle has not yet died in traffic or on the highway thank God. There is never any CEL illumination or any stored fault codes. It started doing this the first winter I bought it. This is my second year and it's only just Fall and it is acting up again. This is a KNOWN issue among these TIPMs that are on more than just this vehicle but many other Dodge/Chryslers with this same TIPM. Someone needs to take accountability for a faulty product that needs redesigned before these issues continue to affect the consumers that trust in their product. I hope that this issue is addressed and resolved before others continue to complain about vehicle faults, or even worse experience any catastrophic conditions resulting in death of consumers based on this faulty TIPM, that controls most aspects of the whole vehicle.
Oct 29, 2022
purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die
Jun 26, 2021
TAKATA RECALL. 2011 DODGE GRAND CARAVAN. WE BOUGHT IT IN JUNE 2018 ..PROBLEMS BEGAN IN JILY 2018. IT BEGAN WITH TIRE SENSOR LIGHT COMING ON AND STAYING ON BUT NO ISSUES....THEN ADVANCED TO NOT STARTING AT ALL..EVALUATION RESULTING IN SEVERAL TOWING BILLS EVEN AFTER 2 NEW FUEL PUMPS PUT IN..THEN A FUEL PUMP RELAY. RAN FOR A WHILE AND CONTINUED TO SHUT POWER OFF WHILE DRIVING ON HIGHWAYS, BACK RDS. NO WARNING LIGHTS JUST SHUT OFF. MORE TOWING COSTS. VERY DANGEROUS SITUATIONS DUE TO NO WARNING AND WHILE DRIVING WHEN VEHICLE JUST OFF. NOW U UNDERSTANDING NUMEROUS DODGE GRAND CARAVANS DEALING W SAME ISSUES AND REFUSING RECALL...PUTTING LIVES AT HIGH RISK ESPECIALLY W A SPECIAL NEEDS IN VEHICLE, MY LITTLE KIDS AND KIDS SCOUT FRIENDS. ITS CURRENTLY UNABLE TO SAFELY DRIVE DUE TO ITS UNEXPECTED SHUT OFF WHILE DRIVING
Apr 17, 2019
+ 13 more complaints for this component
POWER TRAIN
15 complaints
CHECK ENGINE LIGHT IS NOT RESETTING DUE TO P0740 CODE EVEN AFTER CHANGING VALVE BODY AND RELATED SOLENOIDS ON TRANSMISSION. VAN DOES NOT HAVE ANY ISSUES WHILE DRIVING. NO GAS MILEAGE ISSUES. CURRENTLY IT IS ~93K. DEALER IS ALSO NOT SURE. HE SAYS NEED TO OVERHAUL THE TORQUE CONVERTER (COST $1100) THEN HE WILL KNOW IF ANYTHING ELSE IS DAMAGED. IN THAT CASE HE HAS TO REBUILD THE TRANSMISSION (COST $2800). 2ND OPTION TO PUT A REMANUFACTURED TRANSMISSION (COST $3100). I HAVE READ ONLINE THERE IS A ONGOING ISSUE WITH DODGE TRANSMISSIONS (2011 TO 2014 MODELS) WHICH IS NOT BEING RECALLED. MANY A TIMES CHANGING TRANSMISSION DID NOT SOLVE THE ISSUE. MY PERSONAL MECHANIC ALSO SAID HE GOT THIS ISSUE IN MANY OF THE DODGE VANS. WOULD REQUEST NHTSA TO SERIOUSLY CONSIDER THIS INVESTIGATION.
Dec 13, 2018
TAMARA ARE ALL I WAS DRIVING HOME FROM THE HOSPITAL AND ALL OF A SUDDEN THE VAN WOULD NOT GO OVER 20 MPH. WE WERE ON THE HIGHWAY. AND IT WAS WITHOUT WARNING. I HAD TO PULL OVER AT A SERVICE STATION AND WAIT 45 MINS FOR SOMEONE TO COME. I HAD IT TOWED TO MY HOUSE THE NEXT DAY WHICH COST 150 DOLLARS. THEN I TRIED TO TAKE IT TO A SHOP TO BE FIXED BUT AFTER 1.5 WEEKS THEY SAY IT WOULD BE 2500 TO FIX. WE DIDN'T HAVE THAT BECAUSE MY HUSBAND WAS IN THE HOSPITAL FOR HEART FAILURE. SO I HAD TO GO GET ANOTHER CAR AND AM WAITING FOR THE VAN TO BE FIXED. I AM PREGNANT AND HAD MY DAUGHTER WITH ME ON THE SIDE OF THE ROAD IN A GAS STATION. WHICH WAS TERRIBLE.
Oct 18, 2018
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEED DROPPED TO 40 MPH AND SHE WAS UNABLE TO ACCELERATE ANY FURTHER. THE VEHICLE WAS TAKEN TO FREEDOM DODGE CHRYSLER JEEP (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 (972) 572-2277) WHERE IT WAS DIAGNOSED WITH A FAILED TRANSMISSION THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Oct 17, 2017
I HAD COMPLAINTS OF TRANSMISSION PROBLEMS SINCE I BOUGHT THE VAN. IT HAS NO POWER GOING IN REVERSE, AND IT WOULD HARD SHIFT FROM A STOP. I TOOK IT IN TWICE BEFORE THE CLUTCH BROKE. I HAD TO HAVE THE TRANSMISSION REBUILT BECAUSE THAT IS WHAT THEY SUGGESTED. YOU NEED TO LOOK INTO TRANSMISSION PROBLEMS IN THIS VAN.
Jan 19, 2017
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,867.
Jul 15, 2015
+ 10 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
11 complaints
Battery light turned on and vehicle immediately shut off. Got car jump to make it home and all electrical components went hay wire - all dash lights blinking - transmission wouldn’t not shit and accelerated by itself, headlights wouldn’t go on, windows wouldn’t go down. Dodge recalled every other car model in their line for a bad ALTERNATOR rapid failure, except Caravan, which should absolutely be included. It’s a know issue - car shouldn’t be dying while driving with under 100k miles.
Sep 06, 2021
FUEL PUMP RELAY WENT BAD. ALSO FOUND BROKEN OIL FILTER VALVE, BROKEN FLEX PIPE TO EXHAUST AND LEAKY TRANSMISSION LINES.
Nov 27, 2020
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRONIC LOCKS WERE LOCKING AND UNLOCKING AUTOMATICALLY REGARDLESS IF THE VEHICLE WAS ON OR OFF. THE HORN WOULD ALSO RANDOMLY SOUND WHEN THE ENGINE WAS RUNNING AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. DODGE OF BURNSVILLE (12101 HIGHWAY 35W SOUTH, BURNSVILLE, MN 55337, (952) 894-9000) STATED THAT THE TIPM NEEDED TO BE REPLACED AT THE COST OF $1,000. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE VEHICLE WAS REPAIRED IN 2015 FOR THE POWER MODULE BY THE SAME DEALER. THE FAILURE MILEAGE WAS 67,500.
Jan 02, 2020
WIRELESS IGNITION NODE (WIN) MODULE POSITION FAILS COMPROMISING THE ABILITY TO START THE ENGINE WITH KEY FOB. THIS WAS REPAIRED ONCE FOR 122 DOLLARS. THREE MONTHS LATER, DEALERSHIP WANTS 1200 TO FIX IT. VEHICLE WAS STATIONARY AND TOW TRUCK WAS REQUIRED.
Dec 16, 2019
CAR WILL BE IN MOTION AND LOSES ALL POWER WITHOUT WARNING. PER FORUMS I HAVE SEEN THIS IS A WELL KNOWN PROBLEM BUT THERE IS NO RECALL.
Jan 29, 2019
+ 6 more complaints for this component
SERVICE BRAKES
11 complaints
VAN LOSES BRAKES WHEN APPLIED OVER A POTHOLE OR OTHER ROUGH ROAD. IT TRAVELS FOR ABOUT 15 FEET THEN STOPS (REGARDLESS OF PUMPING THE BRAKE). IT BUILDS UP AFTER THE VAN STOPS. THIS IS VERY DANGEROUS, OBVIOUSLY. PERHAPS THERE SHOULD BE A RECALL BECAUSE MANY OTHER PEOPLE HAVE REPORTED THIS PROBLEM. THIS HAS HAPPENED TWICE IN A MONTH (9/16/2020 WAS THE LAST TIME). ALSO, DEALERSHIPS APPEAR TO GUESS WHEN REPAIRING THE PROBLEM, COSTING CONSUMERS IN THE THOUSANDS OF DOLLARS.
Oct 05, 2020
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DID NOT RESPOND APPROPRIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE STILL FAILED TO RESPOND. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SORE ANKLE, WHICH WAS EXAMINED BY A MEDIC, BUT THERE WERE NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE SUSTAINED FRONT END DAMAGE, BUT WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Sep 12, 2019
AFTER A RECALL ON THE STEERING WHEEL HARNESS REPAIR, THE DEALER BUD CLARY IN AUBURN, WASHINGTON (253-833- 2485. THE TRACTION CONTROL LIGHT ON THE VAN FLASHED ON THE WAY HOME AND ONE OF THE BRAKES ACTIVATED. THIS NEVER HAPPENED PRIOR TO THE REPAIR. THIS HAD CONTINUED AND HAS GOTTEN WORSE TO WHERE THE CAR ATTEMPTS TO STOP ON THE FREEWAY GOING 60 - 70 MPH (DEPENDING ON THE SPEED ZONE) THAT COULD CAUSE A LOCK UP OR WORSE. THERE ARE NO CODES GIVEN TO INDICATE WHY THIS IS HAPPENING.
Sep 17, 2018
2011 DODGE GRAND CARAVAN, APPROXIMATELY 119K MILES. INTERMITTENT PROBLEM OF THE ELECTRONIC STABILITY LIGHT (ESC) COMING ON WHILE APPLYING LIGHT PRESSURE TO THE BREAKS. IT CAN HAPPEN DRIVING SLOW (THROUGH TOWN) OR ON THE FREEWAY. ONCE THE LIGHT COMES ON, NO NOTICEABLE DIFFERENCE IS SEEN WHILE DRIVING OTHER THAN CRUISE CONTROL IS TURNED OFF IF IT WAS ENGAGED BEFORE THE LIGHT COMES ON. ONCE THE VEHICLE IS STOPPED AND PUT IN PARK, IT WILL NOT COME OUT OF PARK (SUCH AS PUT IN REVERSE OR DRIVE), THE KEY MUST BE CYCLED. ONCE THE KEY IS CYCLED, EVERYTHING RETURNS TO NORMAL (ESC LIGHT IS OFF, AND THE SHIFTER CAN BE ENGAGED TO NEUTRAL, DRIVE, REVERSE ETC. SEVERAL MECHANICS CANNOT EITHER REPRODUCE THE PROBLEM, OR FIGURE OUT WHAT THE PROBLEM IS. WHILE THE PROBLEM SEEMS TO BE RANDOM, MY WIFE AND I CAN BOTH REPRODUCE THE PROBLEM EITHER WHILE IN PARK (TAPPING ON THE BREAK) OR WHILE DRIVING.
Nov 21, 2017
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED VIOLENTLY. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Jun 04, 2015
+ 6 more complaints for this component
STRUCTURE
10 complaints
BOTH SLIDING DOORS WERE WORKING FINE, THEN ONE DAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH.
Jun 29, 2020
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Dec 27, 2019
FIRST THING I NOTICED WAS THE TIRE PRESSURE GAUGES COME OFF AND ON RANDOMLY EVEN THOUGH THE PRESSURE IS CORRECT. SOMETIMES, MY VANS SLIDING DOORS WHEN THEY SHOULD BE OPENING, START CLOSING BEFORE THE DOOR IS EVEN OPEN COMPLETELY AND WITHOUT ANYONE HITTING THE BUTTON TO CLOSE (MY 3 YEAR OLD FINGERS WERE SMASHED IN THE DOOR DUE TO THIS. LUCKILY, XRAYS REVEALED NONE WERE BROKEN, BUT I AM LEFT WITH AN EXPENSIVE HOSPITAL BILL)). WHEN I GO FROM REVERSE TO DRIVE, SOMETIMES IT FEELS AS THOUGH I'M BEING JERKED FORWARD BECAUSE THE SHIFT IS SO HARD. LASTLY, MY VAN STARTED NOT WANTING TO START IN THE MORNINGS. AFTER TESTING BATTERY AND REPLACING SPARK PLUGS, THE PROBLEM CONTINUED TO GET WORSE. IT'S LIKE IT WANTS TO START BUT CAN'T GET GAS SO IT DIES. REPEATEDLY TRYING GOT IT TO START, BUT THEN IT QUIT. I WAS ABLE TO GET IT TO START ONE MORE TIME AND DROVE TO MECHANIC. THEY INFORMED ME IT'S A FAULTY TIPM MODULE, AND IT NOW WON'T EVEN CONTINUE TO RUN ONCE IT'S STARTED. SO THEY INFORMED ME THEY CANNOT FIX IT BECAUSE ONLY A DEALERSHIP CAN REPROGRAM IT, AND THAT BECAUSE IT'S THE MODULE IT'S NOT SAFE TO DRIVE EVEN IF I COULD GET IT TO START TO TAKE IT TO THE DEALERSHIP BECAUSE IT CAN DIE IN THE MIDDLE OF DRIVING IT LEADING TO DANGEROUS SITUATIONS. SO NOW I'LL HAVE TO PAY TO TOW IT. I JUST PURCHASED THE VAN 3 MONTHS AGO BECAUSE I NEEDED ROOM FOR MY 4TH CHILD AND WANTED A SAFE, RELIABLE VEHICLE. NOW I HAVE A CAR PAYMENT AND A VEHICLE WITH ONLY A LITTLE OVER 80,000 MILES THAT ISN'T RELIABLE AND IS SITTING BECAUSE I DON'T HAVE THE MONEY TO REPAIR WHAT SHOULD HAVE NEVER BEEN PLACED IN THE VEHICLE TO BEGIN WITH GIVEN IT WAS DEFECTIVE BEFORE INSTALLATION. PLEASE HELP PEOPLE LIKE ME BY HOLDING THE MANUFACTURER ACCOUNTABLE FOR FALSELY REPORTING A SAFE VEHICLE WHEN THEY KNEW IT HAD A DEFECTIVE PART THAT CAN ONLY BE FIXED BY A DEALERSHIP SINCE IT HAS TO BE PROGRAMMED.
Jan 01, 2019
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC SLIDING DOOR ISSUES. *SMD THE CONSUMER STATED THE AUTOMATIC DOORS WOULD CONTINUALLY CLOSE AFTER PARTIALLY OPENING. THE DOOR WOULD JUST RANDOMLY CLOSE, CAUSING INJURIES TO THE PASSENGERS. THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE.
Nov 06, 2013
ON APRIL 10, 13 WE CAME HOME FROM THE GROCERY STORE. I GOT OUT OF THE VAN AND WENT AROUND TO THE LEFT SIDE TO UNBUCKLE MY 3YR OLD SON. I THEN WENT BACK TO THE BACK OF THE VAN TO GET THE GROCERY'S OUT. I HEARD THE SIDE DOOR CLOSING. THEN A YELL. WHEN MY SON GOT OUT OF THE VAN HE PUSHED THE BUTTON LIKE HE HAS MANY OF TIMES. HE MUST OF NOTICED SOMETHING IN THE VAN HE FORGOT AND WENT TO GRAB IT. THE DOOR SHUT COMPLETELY ON HIS RIGHT HAND. HE BROKE THE BONES IN HIS HAND AND NOW IS IN A CAST. THE BIG SELLER POINT FROM THE CAR DEALERS WERE ABOUT THE SENSOR AND SEE THIS AND SEE HOW IT STOPS. WELL IT DID NOT AND MY 3YR OLD NOW HAS A BROKEN HAND. *TR
Apr 29, 2013
+ 5 more complaints for this component
AIR BAGS
10 complaints
2011 DODGE GRAND CARAVAN WAS BEING DRIVEN FROM LAS VEGAS TO LOMA LINDA CALIFORNIA DOWN SOUTH I-15 NEAR BARSTOW CALIFORNIA AT 70 MILES PER HOUR AROUND 2:30PM ON A MONDAY AFTERNOON APRIL 15,2019. HE WAS HIT IN THE REAR PASSENGER SIDE OF THE VEHICLE. SENT VEHICLE ROLLING DOWN THE HIGHWAY AND OFF THE HIGHWAY DOWN AN EMBANKMENT INTO A FENCE. THE VEHICLE CAME TO REST ON THE DRIVERS SIDE. NONE OF THE AIRBAGS DEPLOYED! MANY OF THE WINDOWS WERE BROKEN OUT. WITH THE FORCE OF THE ROLLOVER CRASH THE FRONT WINDSHIELD WAS SMASHED IN. NONE OF THE AIRBAGS DEPLOYED ANYWHERE IN THE VEHICLE. THE FRONT DRIVERS DOOR WAS ALSO BROKEN AT THE DOOR FRAME. MY CONCERN IS THAT THE AIRBAGS SHOULD HAVE DEPLOYED DUE TO THE FORCE OF THE ROLL OVER SEVERAL TIME AND DOWN AN EMBANKMENT.
Apr 29, 2019
THE AIRBAG LIGHT CAME ON. I RESEARCHED IF THERE WERE ANY RECALLS ON AIRBAGS FOR MY VEHICLE AND IT WAS FOUND THERE IS. WHAT CAN I DO ABOUT THIS?
Jan 17, 2019
WHILE DRIVING THROUGH A ROUNDABOUT AT APPROXIMATELY 25 MPH, THE VEHICLE WAS HIT ON THE RIGHT SIDE REAR SLIDING DOOR BY ANOTHER VEHICLE. TWO OF MY CHILDREN WERE IN THE SECOND ROW SEATS. THE RIGHT SIDE DOOR WAS CRUSHED AND THE GLASS WAS SHATTERED AND PROJECTED THROUGH THE VAN TO THE LEFT SIDE. THE SIDE CURTAIN AIR BAGS NEVER DEPLOYED. THE AIR BAG LIGHT WAS NOT ON, SO THERE WAS NO INDICATION OF A FAULT. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE ADDRESSED.
Dec 23, 2018
THE VAN WAS PARKED IN THE DRIVEWAY OF OUR HOME. IT WAS RUNNING, AS MY WIFE WAS WARMING IT UP IN PREPARATION FOR TAKING OUR CHILDREN TO SCHOOL. MY ELDEST SON, AGE 7, WAS SITTING IN THE THIRD ROW SEAT CLOSEST TO THE PASSENGER SIDE WINDOW. WHEN MY WIFE CLOSED THE PASSENGER FRONT DOOR, THE SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN ANY COLLISION, AS IT WAS STATIONARY AT THE TIME OF THE DEPLOYMENT. AND WHILE MY SON DID NOT RECEIVE ANY PHYSICAL INJURIES, HE CONTINUES TO STRUGGLE WITH THE FEAR AND STRESS CAUSED BY THE INCIDENT. THE VEHICLE WAS TOWED TO TRANSITOWNE DODGE AND INSPECTED BY BOTH THE DEALER AND BY A CHRYSLER INSPECTOR. VIA LETTER, I WAS INFORMED THAT THE COMPANY HAD NO INTENTIONS OF COVERING THE COSTS OF REPAIR TO THE VAN, WHICH ARE UPWARDS OF $6000. I HAVE REACHED OUT TO FCA GROUP REPEATEDLY BY HAVE BEEN MET WITH DEAD ENDS AND NON-STARTERS. I AM FILING THIS REPORT TO HOPEFULLY PREVENT OTHERS FROM A SIMILAR EXPERIENCE AND THE POSSIBLY OF MORE SEVERE INJURIES.
Nov 15, 2017
CAR WAS PARKED IN DRIVEWAY, ENGINE WAS RUNNING AND THE FRONT PASSENGER DOOR WAS SLAMMED AND SIDE/CURTAIN AIRBAGS WERE DEPLOYED.
Oct 18, 2017
+ 5 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
6 complaints
BOTH REAR AUTO DOORS AUTOMATICALLY SHUT AS SOON AS THEY OPEN. THEY DO NOT STAY OPEN LONG ENOUGH TO SAFELY REMOVE MY DISABLED CHILD FROM THE REAR SEATING. IT HAS BECOME A SAFETY HAZARD. IF I TURN AUTOMATIC FEATURE OFF, IT DOES THE SAME THING STILL. AS SOON AS THE DOOR OPENS ALL THE WAY, IT AUTOMATIC SHUTS ITSELF. THIS HAS BEEN AN ISSUE FOR A FEW WEEKS NOW.
Apr 11, 2019
VAN WAS IN MOTION ON CITY STREET (TAKING DAUGHTER TO SCHOOL) WHEN IT STARTED SHAKING AND THEN THERE WAS A BURNING SMELL. AUTO SHOP SAID IT'S ELECTRICAL BUT HAS REFERRED US TO DEALERSHIP FOR FURTHER AUTO SERVICE BECAUSE WHATEVER CAUSED BURNING SMELL "SHORTED OUT THE RADIO / INFORMATION CONTROL UNIT" THE VAN IS NOT SAFE TO DRIVE WITH THIS ISSUE OR IT COULD CATCH FIRE.
Mar 07, 2019
TIPM FAILING. WE BEGAN HAVING ISSUES WITH WHAT WAS THOUGHT TO BE FUEL PUMP AND HAVE HAD THE CAR IN THE SHOP TO REPLACE THE FUEL PUMP WITHOUT RESOLUTION. I WAS RECENTLY DRIVING AND HAD THE CAR SHUT OFF ON A 55MPH ZONE OF A HIGHWAY WITH 3 KIDS PLUS MYSELF AND HUSBAND IN THE CAR FOR 45 MINUTES BLOCKING A LANE OF TRAFFIC WHILE WAITING TO BE TOWED. WE HAVE HAD THE CAR STRAND US IN VARIOUS LOCATIONS 5 TIMES SINCE WE BOUGHT THE CAR 08/17. WE HAVE BEEN RESEARCHING THAT IT LOOKS TO BE THE TIPM THAT IS MALFUNCTIONING AND CAUSING THE FUEL PUMP TO RUN RANDOMLY, SOMETIMES CONTINUOUSLY FOR HOURS DRAINING THE BATTERY, OR STOP RUNNING CAUSING THE CAR TO DIE DUE TO LACK OF FUEL WHILE HAVING ALL HEADLIGHTS, WIPES AND INTERIOR LIGHTS FUNCTIONING. THE TIPM HAS CAUSED ME TO BLOCK LANES OF TRAFFIC ON HIGHWAYS, BUSINESS DRIVEWAYS AND BE STUCK IN PARKING LOTS 60+ MILES FROM MY HOME DUE TO THE FUEL PUMP NOT SHUTTING OFF WHEN THE CAR IS TURNED OFF.
Mar 21, 2018
THE CAR HAS BEEN SHUTTING OFF WHILE MY WIFE IS DRIVING WITH MY KIDS IN THE CAR. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE NOW FOR THE SAME PROBLEM. I JUST GOT MY CAR BACK YESTERDAY 6/28/16 AFTER THE DEALERSHIP HAD BEEN WORKING ON IT FOR A MONTH AND HALF. WHILE MY WIFE WAS DRIVING TODAY 6/29/16 THE SAME THING HAPPENED AGAIN. IT HAPPENS SUDDENLY WITHOUT ANY WARNING SO THERE IS NO WAY FOR HER TO PULL OVER, SHE HAS TO REMOVE THE IGNITION KEY RIGHT WHERE SHE IS AT AND THEN TURN THE CAR BACK ON. THIS IS VERY CONCERNING BECAUSE IT CAN CAUSE AN ACCIDENT SINCE THERE IS NO WAY OF TELLING WHEN THE CAR WILL SHUT OFF. I HAVE READ MANY COMPLAINTS ABOUT THE SAME THING HAPPENING TO OTHER PEOPLE WITH SAME PROBLEM. I DO NOT UNDERSTAND WHY THIS VEHICLE HAS NOT BEEN RECALLED.
Jun 29, 2016
IN JUNE 2013 WE HAD TO REPLACE THE BATTERY AND ALTERNATOR. NOW IN JAN 2016 WE HAD TO REPLACE THE BATTERY AGAIN AND AFTER RUNNING DIAGNOSTIC WE FOUND OUT THE THE TIPM NEEDS TO BE REPLACED. THE VEHICLE WILL TRY TO CRANK HOWEVER IT WILL NOT ALWAYS TURN OVER.
Jan 27, 2016
+ 1 more complaint for this component
ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
VAN DOESNT ALWAYS START, TAKING MANY TRIES TO TURN OVER. HAS BEEN TO DODGE AND OTHER MECHANIC SEVERAL TIMES. BEEN TOLD THAT THE TIPM/ FUEL PUMP RELAY IS THE ISSUE. VAN HAS SHUT OFF INTERMITTENTLY ON THE HIGHWAY ON TWO OCCASIONS.
Jan 10, 2020
OVER THE LAST 6 MONTHS WE HAVE ENCOUNTERED THE FOLLOWING ISSUES: ALL HAVE BEEN A STOPPED POSITION. 3 TIMES THE VAN WOULD NOT START. IT WOULD NOT TURN OVER. THE VAN HAS STARTED TO STALL ON REGULAR BASIS. THE VAN TAKES 2 TO 4 ATTEMPTS TO START. ON OCTOBER 17, 2018, THE VAN WOULD NOT START AT ALL. WE HAD THE VAN TOWED. THEY STATED THERE WAS NO PRESSURE TO THE FUEL PUMP. $900 DOLLARS LATER, THEY STATE THE VAN IS READY. WE GO TO PICK IT UP. THE VAN WOULD NOT START FOR 3 ATTEMPTS. THEN THE VAN STARTED WITH A DIFFERENT KEY. DROVE IT FOR 4 MINUTES AND THEN PARK AND TURNED OFF THE CAR. WENT TO START IT AGAIN, IT KEPT STALLING. IT STALLED ABOUT 5 TIMES. WE SWITCHED BACK TO THE FIRST KEY THAT WOULD NOT START THE CAR. IT ACTUALLY STARTED TWICE. WE LEFT THE VAN WITH THE AUTO REPAIR PLACE. THEY STATED THERE WERE NO ISSUES WITH THE VAN. WE GOT IT BACK ON OCTOBER 18TH. IT HAS ONLY STARTED ONE TIME SINCE THEN THE FIRST TRY. IT HAS STALLED OCCASIONALLY SINCE THEN. ONCE ON OCT 21ST, THE BRAKING SYSTEM DID NOT ENGAGE WHILE THE VAN WAS BEING BACK OUT. ONCE BEFORE THE ISSUES STARTED TO HAPPEN, THE GAS PUMP DID NOT STOP AND THE FUEL OVER FLOWED.
Oct 22, 2018
I HAVE BEEN HAVING PROBLEMS WITH STARTING MY VEHICLE. IT WANTS TO START BUT WILL NOT KICK OVER. I HAVE TO CALL A TOW TRUCK AND THEY BRING IT TO DODGE AND THEY CONTINUE TO TELL ME THERE IS NOTHING WRONG. IT STARTS AGAIN. THIS HAS BEEN GOING ON FOR MONTHS AN FINALY DODGE SAID IT WAS MY ALTERNATOR. IT WAS REPLACED AND AFTER A WEEK THE SAME THING HAS HAPPENED. IT HAS DONE IT A FEW OTHER TIMES BUT WILL START AFTER A FEW TIMES. THE VEHICLE IS PARKED.
Jun 22, 2018
THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD AS I WAS DRIVING, THE VEHICLE TOOK A WHILE TO START AT TIMES. THE VEHICLE WOULD NOT START
Oct 21, 2017
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. ONCE STARTED, THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE WAS FAULTY AND CAUSED THE FUEL PUMP TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED BECAUSE THE NECESSARY PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Aug 05, 2014
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD SHUT OFF INTERMITTENTLY. THE CONTACT ALSO STATED THAT MULTIPLE ELECTRICAL FAILURES OCCURRED, INCLUDING THE SPEEDOMETER BECOMING DEFECTIVE WHILE TRAVELING VARIOUS SPEEDS, MULTIPLE WARNING INDICATORS FLASHING OR REMAINING ILLUMINATED, AND THE HEADLIGHTS WOULD FADE OR FLICKER WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014) ON MULTIPLE OCCASIONS TO BE SERVICED; HOWEVER, THE FAILURES CONTINUED. THE CONTACT ALSO HAD THE VEHICLE TOWED TO AN UNKNOWN DEALER IN MICHIGAN WHERE THE ALTERNATOR WAS REPLACE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Jan 02, 2020
ANYBODY OUT THERE WITH A HUMAN SENSE , LISTEN UP I WAS STRANDED ON THE ROAD MILES AWAY FROM ANY SORT OF AID THIS VAN JUST DIE , I TRY TO STARTED MULTIPLE TIMES BUT IT DIDN'T WORK FINALLY I HAD A TOW TRUCK PICK UP THE VEHICLE , WHICH WAS VERY EXPENSIVE. JUST TO TELL ME THAT THERE IS A FACTORY MALFUNCTION IN THE ELECTRICALL SYSTEM EVER SINCE HAS BEEN DYING AND SOMETIMES TURNING ON EVENTUALLY, THIS IS NOT A RELIABLE CAR FOR A FAMILY , THERE HAS TO BE A RECALLL IT'S NOT RIGHTTT THIS BIG MANUFACTURING DO A BAD JOB AND WE PAY FOR IT BIG TIME I HAVE CHILDREN LITTLE BABIES .
Oct 29, 2019
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY AND BRAKE INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE ALTERNATOR ASSEMBLY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER (GANLEY CHRYSLER OF AURORA, 161 W GARFIELD RD, AURORA, OH 44202, (330) 562-2600) INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE AND THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.
Oct 19, 2018
DODGE CARAVAN 2011, A FEW TIMES OUT OF A WEEK AND MONTH ONCE I USE THE CAR AND THEN TURN IT OFF ONCE I WANT TO TURN IT ON AGAIN IT WON'T START. AND IT WILL START ABOUT 2 HOURS OR MORE LATER. I OWNED IT FOR A YEAR ALREADY AND I'VE BEEN DEALING WITH THIS FOR A WHOLE YEAR, I AM DESPERATE
Aug 02, 2018
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. UPON STARTING THE VEHICLE, THERE WAS A LOUD SOUND. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE BATTERY EXPLODED. THE VEHICLE OWNER REPLACED THE BATTERY, BUT AN ABNORMAL NOISE RECURRED A FEW DAYS LATER. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Aug 03, 2016
POWER TRAIN,ENGINE
5 complaints
I HAVE HAD MY VAN NOW FOR ABOUT 700 MILES, WE BOUGHT IT USED FROM A LOCAL DEALERSHIP. I RAN THE VAN THROUGH AN AUTOMATIC CAR WASH, AND WHEN I PUT THE VAN BACK INTO GEAR AND BEGAN TO MOVE THE CHECK ENGINE LIGHT CAME ON. SO I TURNED OFF THE VAN HOPING TO RESET THE CHECK ENGINE LIGHT AND THE VAN DID NOT WANT TO START BACK UP. (AT THIS POINT I AM IN A ALLEY WITH ONE WAY TRAFFIC) FINALLY I GOT THE VAN TO START BUT THE CHECK ENGINE LIGHT WAS STILL ON WHEN I PUT IT INTO GEAR IT SPUTTERED AND THEN STOPPED IT GAVE A RED LIGHT WITH A BOLT THROUGH IT AND ALSO THE OIL LIGHT CAME ONE. AGAIN I TRIED SEVERAL TIMES TO START THE VEHICLE AND FINALLY GOT IT TO GO AGAIN. THEN WHILE DRIVING DOWN THE ROAD IT BEGAN SHIFTING ON ITS OWN, IT IS AN AUTOMATIC BUT THE 1, 2, 4, 3 , 2 , 1 GEARS BEGAN SHOWING AN FINALLY IT STALLED, LUCKY I WAS ABLE TO COAST INTO A PARKING LOT. THIS VEHICLE IS NOT TRUST WORTHY. PLEASE INVESTIGATE THIS ISSUE. I DO HAVE SOME VIDEO OF THESE THINGS HAPPENING.
Sep 30, 2019
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. AN INDEPENDENT MECHANIC REPAIRED THE CAMSHAFT AND FUEL PUMP, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Apr 30, 2019
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED EVERY ONCE AND A WHILE. ON OCCASION, THE VEHICLE WOULD SLOW DOWN WHILE DRIVING AND THE ENGINE WOULD SHUT OFF. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRIEGER'S CHRYSLER DODGE JEEP RAM (219-462-4117, 1756 W US HWY 30, VALPARAISO, IN 46385), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Aug 30, 2018
TAKATA RECALL : WHILE DRIVING, VAN WOULD NOT GO INTO GEAR AND SENT SUPER HIGH RPMS AND WOULD NOT COME DOWN WHILE BRAKING. HAVE READ ABOUT SEVERAL OF THESE ISSUES WITH THIS STYLE OF VEHICLE. DANGEROUS WHILE HAVING KIDS IN THE VEHICLE ON THE ROAD.
Oct 23, 2017
WHEN VEHICLE IS STARTED, ENGINE RPMS SURGE UP AND DOWN, WILL NOT SETTLE FOR ABOUT 1-2 MINUTES. SOMETIMES IT WILL CAUSE CAR TO LAUNCH FORWARD AND CONTINUE TO KICK FORWARD UNINTENDED ONCE SHIFTED INTO "D" I HAVE TAKEN VEHICLE TO SEVERAL DEALERS, ON MULTIPLE OCCASIONS. THEY HAVE DONE NUMEROUS REPAIRS, BUT UNABLE TO FIND A FIX. PROBLEM HAS PROGRESSED TO MISFIRE AT HIGHWAY SPEEDS WHICH CAUSES A VIOLENT SHAKE UNTIL I MANUALLY DOWNSHIFT (WITH ELECTRIC SHIFTER) I HAVE MADE FORMAL COMPLAINTS TO CHRYSLER, BUT NO CALL BACKS. DEALER HAS FOUND CODES P0300, AND P0301 PENDING, STORED, AND ACTIVE ON VARIOUS TIMES. ACCORDING TO CHRYSLER MASTER TECH, CHRYSLER KNOWS OF DEFECT AND EFFECTS EARLY 3.6 PENTASTAR ENGINE, BUT HASN'T FOUND A FIX. WHAT MAKES THIS A SAFETY CONCERN, IS THAT I TO MERGE ON THE HIGHWAY, OR PASS A VEHICLE, I HAVE TO RACE THE ENGINE, AND HOPE THE ENGINE DOESN'T FAIL OR SHUT OFF. CURRENTLY, IM AWAITING ANOTHER APPOINTMENT WITH CHRYSLER, BUT KNOWING THERE ISN'T A FORMAL SOLUTION HAS ME CONCERN FOR THE SAFETY OF MY CHILDREN AS I DRIVE THEM AROUND. *JS
Jun 20, 2012
VEHICLE SPEED CONTROL
4 complaints
Motor problems and transmission problems, so can’t use the cruise control.
Oct 01, 2025
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING HIGH SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Feb 05, 2019
LETTER FROM SENATOR ON BEHALF OF CONSTITUENT RE 2011 GRAND DODGE GRAND CARAVAN. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED, WHEN SHE APPLIED THE BRAKE, AT 15 MPH. SHE CRASHED INTO HER NEIGHBOR'S GARAGE. *JB
Oct 06, 2014
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN TRAVELING WITH THE CRUISE CONTROL SET AT ANY SPEED, THE VEHICLE WOULD ACCELERATE BEYOND THE SET SPEED LIMIT. THE FAILURE WAS MOST PROMINENT WHEN TRAVELING DOWNHILL AND THE VEHICLE WOULD CONTINUE TO ACCELERATE UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT ALTHOUGH THE FAILURE WAS COMMON, THERE WAS NOT A REMEDY AVAILABLE TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 34,000. *TR
Jul 22, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
4 complaints
OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN INTO A BARRIER IN ORDER TO STOP. I WAS LUCKY THERE WERE NO PEOPLE OR OTHER CARS IN MY PATH OF TRAVEL WHEN I ENTERED AS I WAS UNABLE TO STOP. I CALLED MY INSURER, GEICI, AND ARRANGED FOR THE VEHICLE TO BE TOWED. TOWING WAS PERFORMED BY ENGELS TOWING , PUYALLUP, WA (253) 845-0034. CHECKING ONLINE I DISCOVERED THAT THIS IS A KNOWN PROBLEM WITH THE FUEL PUMP AND NO RECALL HAS BEEN ISSUED. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE. I, MY FAMILY, OR OTHERS COULD HAVE BEEN SERIOULY INJURED OR KILLED.
Oct 09, 2020
VAN WOULD TURN OVER BUT NOT START. THIS CONTINUES TO HAPPEN OVER AND OVER. THE DEALERSHIP TOLD ME I NEEDED A NEW TIPM AND FUEL PUMP. BUT FOUND OUT THIS IS A VERY COMMON PROBLEM, AND THEY ISSUED A RECALL FOR OTHER VEHICLES WITH THIS SAME PART. IT IS THE FUEL RELAY SWITCH INSIDE OF TIPM THAT GOES BAD. IT SEEMS THE FUEL PUMP IS FINE. I CAN BUY A REPAIR PART VERY CHEAP. THIS IS PLASTERED ALL OVER ONLINE AND I THINK THIS IS A KNOWN PROBLEM AND SHOULD BE A RECALL!
Jun 25, 2019
CAR INCIDENTALLY DOES T START !!!! DELAY FUEL PUMP TIPM DOESN'T WORK PROPERLY !
Feb 06, 2019
FEBRUARY 2,2018 DODGE GRAND CARAVAN TURNED OFF AND PARKED IN DRIVE WAY MY DAUGHTER COMES IN AND SAID THE VAN SOUNDS LIKE IT'S STILL RUNNING WENT OUT AND HEARD WHAT SHE HEARD ALSO CHECK ON THIS THREE TIMES BEFORE GOING TO BED( THIS NOISE CAME FROM THE GAS TANK). THE NEXT DAY 02/03/2018 NOISE WAS NOT THERE ANYMORE. I HAD SCHEDULE RECALL WORK TO BE PERFORM ON 02/05/2018 BUT RE-SCHEDULE WITH SERVICE ADVISOR FOR 02/06/2018 CAR WOULD NOT START KEY STUCK IN IGNITION SWITCH. TOW TRUCK PICKED UP 02/07/2018 TOOK TO DEALERSHIP EXPLAIN WHAT HAPPEN I WAS TOLD BY THE SERVICE ADVISOR TO EXPECT A CALL ON FRIDAY 02/09/2018 CALL CAME DEAD BATTERY(NEW BATTERY 01/24/2018) AND THE TIPM KIT WAS NEEDED. THIS VEHICLE 2011 DODGE GRAND CARAVAN TIPM SHOULD BE LISTED AS A RECALL. I STARTED LAST YEAR HAVING STARTING CONCERNS WITH THIS VAN NOT WANTING TO START.
Feb 12, 2018
ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SHOULDER. THE ELECTRONIC STABILITY CONTROL AND THE SECURITY INDICATOR WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Feb 03, 2020
TIPM IS BAD ON VEHICLE, CONFIRMED BY RICK KEFFER DODGE CHRYSLER JEEP RAM DEALERSHIP IN YULEE, FL TWO YEARS AGO. VEHICLE STALLED ON HIGHWAY AND THEN LATER WOULD NOT START. PURCHASED A BYPASS CABLE IN ORDER TO KEEP USING THE VEHICLE AND WHILE DRIVING WE GET INDICATOR LIGHTS FLASHING ON DASHBOARD SUCH AS BRAKE ON WHEN IT'S NOT, SEATBELT LIGHT ON WHEN SEATBELTS ARE BUCKLED, LIGHTS FLASHING OR STAYING ON WHEN TURNED OFF. THIS IS A MAJOR SAFETY ISSUE !!! I HAVE THREE KIDS, AGES 13, 12, AND 10 AND THIS IS OUR PRIMARY FAMILY VEHICLE. THE TIPM HAS ALREADY BEEN RECALLED FOR OTHER MAKE AND MODELS WITH CHRYSLER DODGE JEEP FOR 2011-2014 BUT NOT THE GRAND CARAVANS.
Apr 14, 2018
I HAVE COMPLAINT REGARDING TIPM BUT NOW MY BATTERY IS DRAINED AND CAR WON'T TURN ON. WHEN IS DODGE GOING TO STEP IN AND HELP THOUSANDS OF PEOPLE WITH SAME PROBLEM BEFORE SOMEONE DIES BC VAN TURN OFF WHILE DRIVING AND FAMILY SUES? WHY IT HAS TO TAKE A TRAGIC ACCIDENT BEFORE DODGE STEPS IN? I'M SURE AM NOT THE ONLY ONE WITH CHILDREN DRIVING AND STILL PAYING FOR THIS GARBAGE VAN. I WILL NEVER BUY DODGE AGAIN. GETTING A LAWYER.
Nov 20, 2017
FUEL PUMP RELAY WHICH I THINK ITS THE FUSE BOX. MY VECHILE WONT START AND WHEN IT DOES , THE WINDSHIELD WIPERS TURN ON AND ITS GAVE US A MALFUNCTION SENSOR
Oct 05, 2017
STEERING,ELECTRICAL SYSTEM,ENGINE
4 complaints
SEVERE ELECTRICAL ISSUE WITH ENGINE SHUTDOWN WHILE DRIVING ON HIGHWAY, STALLS AT INTERSECTIONS AFTER DASH LIGHTS "GO CRAZY," NO-START, ALL DASH LIGHTS ON/OFF, WIPERS RANDOMLY GOING ON, DOORS AND WINDOWS INOPERABLE, KILLING NEW BATTERIES, BRAKE LIGHT SPORADICALLY FUNCTIONAL, AND A/C IN REAR RANDOMLY CHANGES SETTINGS. THESE INCIDENTS OCCUR AT RANDOM PERIODS WITH NO SPECIFIC CAUSATION.
Sep 03, 2018
THE VEHICLE STOPS RUNNING WITHOUT WARNING. IT HAS OCCURRED ON THREE OCCASIONS: ONCE AT A SLOW SPEED (25 MPH) ON FLAT TERRAIN, GOING UPHILL AT 57 MPH, GOING DOWN HILL AT 45 MPH, ALL IN GOOD WEATHER CONDITIONS AND TRAVELING IN A STRAIGHT LINE. THE CAR CANNOT BE IMMEDIATELY RESTARTED, BUT AFTER A PERIOD OF MINUTES WILL RESTART. THE ENGINE SEEMS TO BE IN GOOD CONDITION AND HAS PLENTY OF POWER. THERE APPEARS TO BE NO ENGINE/MECHANICAL REASON FOR THESE EVENTS. THE EVENTS LEAVE NO TRACE OR ERROR MESSAGE THAT CAN BE OBTAINED BY OUR MECHANIC. IF THIS POWER OUTAGE OCCURRED WHEN IN THE PASSING LANE, CROSSING A RODE AT AN UNPROTECTED INTERSECTION OR OTHER CONDITION WHERE STALLING OUT RANDOMLY WOULD LEAVE US OR OTHERS IN A LIFE THREATENING SITUATION IT WOULD BE TERRIBLE. WE HAVE BEEN FORCED TO STOP DRIVING THE VEHICLE FOR FEAR OF INJURY OR WORSE.
Oct 08, 2017
I WAS DRIVING APPROXIMATELY 30 MPH AND THE VEHICLE JUST SHUT DOWN, THE POWERING STEERING WENT OUT AND THE ENGINE STALLED WHICH WE LATER FOUND OUT WAS DUE TO THE FAULTY TIPM. WE HAD ALSO BEEN HAVING A FEW ISSUES WITH THE FUEL PUMP.....THE FUEL PUMP WAS NOT SHUTTING OFF AND ALL LEAD TO PROBLEMS WITH BEING ABLE TO START THE VEHICLE SOMETIMES IT TOOK SEVERAL ATTEMPTS TO EVEN GET VEHICLE STARTED.
May 14, 2015
VEHICLE STALLED 6 TIMES WHILE TRAVELING ON EXPRESSWAY 70-75 MPH ,LIGHTS GOING ON AND OFF...LOSS OF POWER STEERING AND BRAKES WHEN STALLED. TOOK VEHICLE TO DEALERSHIP WHO COULD NOT DUPLICATE. THEY HAD BEEN CONFERRING WITH DODGE REPRESENTATIVE WHO AFTER 1 WEEK STATED TO GIVE VEHICLE BACK TO CUSTOMER. AFTER EXTENSIVE RESEARCH I FEEL IT IS A FAULTY TIPM, HOWEVER DODGE APPARENTLY DOES NOT THINK SO. SO I HAVE A VEHICLE THAT CAN STALL AT ANY TIME...DODGE KNOWS THERE IS A PROBLEM AND THEY JUST DON'T CARE. I WILL SAY THE DEALERSHIP WAS GREAT, FREE LOANER CAR, NO CHARGE FOR DIAGNOSTIC AND THEY GENUINELY FELT BAD TO HAND THE CAR BACK OVER...I DID NOT BUY MY VEHICLE FROM THIS DEALERSHIP, HOWEVER THEY TREATED ME AS IF I WAS A CUSTOMER OF THEIRS. *TR
Jan 27, 2015
FUEL SYSTEM, GASOLINE
3 complaints
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact stated that the battery was replaced; however, the failure recurred. The vehicle was diagnosed by an independent mechanic as battery failure due to extended use of the fuel pump. The contact stated that the fuse had to be unplugged for the fuel pump to shut off. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 300,000.
Apr 23, 2024
BOUGHT THIS USED VAN IN NOVEMBER AND HAD PROBLEMS WITH IT FROM THE TIME WE BOUGHT IT. THOUGHT IT WAS A TCIM FAILURE DODGE REPAIR SHOP SAID, NO, THE VIN NUMBER WAS NOT ONE THAT WAS AFFECTED BY TCIM FAILURE. HAD THE FUEL PUMP REPLACED BY ANOTHER SHOP. TOOK IT HOME AND WOULD NOT START AGAIN THE NEXT DAY. THE SHOP TOWED IT BACK AND FOUND THAT IT IS THE TCIM CAUSING THE FUEL PUMP FAILURE. WAITING TO SEE WHAT WILL BE THE ADDITIONAL COST, BESIDES THE $600 + TO CHANGE THE FUEL PUMP.
Jan 14, 2015
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT HAD TO MAKE REPEATED ATTEMPTS TO START THE VEHICLE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FAILURE COULD POSSIBLY BE CONTRIBUTED TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Aug 13, 2014
FUEL SYSTEM, GASOLINE,ENGINE
3 complaints
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at 35 MPH, the vehicle stalled inadvertently. There were several unknown warning lights illuminated on the instrument panel. The contact was able to veer to the side of the road, where he successfully restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that after the vehicle had been repaired, the vehicle would fail to start intermittently, and would only start after several attempts. An unknown dealer was notified of the failure and informed the contact that there were no open recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE INGNITION SWITCH. THE CONSUMER DISCOVERED AN IGNITION SWITCH RECALL THAT THE VEHICLE WAS NOT INCLUDED IN DUE TO THE MODEL YEAR. THE CONSUMER REQUESTED THAT THE VEHICLE BE INCLUDED IN THE RECALL, AS IT DISPLAYED THE SAME FAILURE DETAILED IN THE RECALL NOTICE.
Apr 14, 2022
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE ENGINE WAS TURNED OFF, THE FUEL PUMP CONTINUED TO OPERATE. AS A RESULT, THE BATTERY DIED. THE CONTACT STATED THAT THE TRACTION, ABS, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER A FEW OCCURRENCES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO FRANK FLETCHER DODGE JEEP CHRYSLER (3314 STADIUM BLVD, JONESBORO, AR 72404, (870) 277-2011) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Jan 15, 2019
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS TURNED OFF AFTER DRIVING, THE FUEL PUMP CONTINUED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jan 15, 2019
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
3 complaints
I THINK THE 2011 DODGE GRAND CARAVAN MAINSTREET SHOULD BE RECALLED. THE CARS ELECTRICAL SYSTEM IS ALWAYS FALLING LIGHTS COME ON WHILE IM DRIVING AND WON'T TURN OFF FOR A HALF HOUR LAYER NO MATTER WHAT I DO. THE AIR BAG LIGHTS ARE ALWAYS COMING ON AND THE TRANSMISSION IS FAILING WHEN YOU SHIFT INTO GEAR THERE'S ALWAYS A BIG GUMPING SOUND AND THE SHIFT GETS STUCK IN PARKED GEAR FOR MINUTES BEFORE IT WANTS TO SHIFT INTO GEAR. I'VE READ A LOT OF THE SAME PROBLEMS WITH THIS MAKE AND MODEL CAR THEY SHOULD BE RECALLED ITS DANGEROUS
Feb 23, 2020
THE VAN'S ENGINE SHUTDOWN WHILE MY WIFE WAS DRIVING THE VAN AT NIGHT AND BARELY HAD ENOUGH TIME TO PULL TO THE SIDE OF THE ROAD BEFORE LOSING CONTROL OF STEERING. SHE HAD JUST MADE A RIGHT TURN ONTO THE HIGHWAY. TOWED THE VAN TO A LOCAL DEALER AND FOUND THE ISSUE TO BE THE DIODE ON THE ALTERNATOR FAILING CAUSING ELECTRICAL FEEDBACK TO THE POWERTRAIN CONTROL MODULE (PCM). SO HAD TO SPEND A LOT OF MONEY TO HAVE THE ALTERNATOR AND PCM REPLACED. I AM AWARE OTHER VEHICLE LINES OF 2011 HAVE A RECALL FOR THIS SPECIFIC ISSUE AND AM UNSURE WHY THE DODGE GRAND CARAVAN IS NOT ON THE LIST. THERE NEEDS TO BE AN INVESTIGATION AND HAVE THIS VEHICLE ADDED TO THE RECALL.
Jun 27, 2018
DON'T BUY DODGE GRAND CARAVAN 2011 TO 2015 THEY HAVE MAJOR PROBLEM WITH ENGINE AND TRANSMISSION ENGINE 3.6L MAKING TICKING SOUND FIX IT ON WARRANTY AND AFTER 40,000 MILES I HAVE SAME PROBLEM TICKING FROM ENGINE AND THE TRANSMISSION IN TRAFIC JERKING ENGINE HAD RECALL ON HEADS STILL HAS PROBLEMS
Mar 06, 2016
SEAT BELTS
3 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SEAT BELT IN THE CENTER ROW OF THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509, (814) 868-3635) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,794.
Nov 07, 2019
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH THE THIRD ROW REAR DRIVER'S SIDE PASSENGER ATTEMPTED TO ADJUST THE SEAT BELT. THE SEAT BELT BEGAN TO RETRACT AND FAILED TO UNBUCKLE. THE SEAT BELT HAD TO BE FRACTURED IN ORDER TO RELEASE THE PASSENGER. THE PASSENGER SUSTAINED MINOR BRUISES ON THE ABDOMEN THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIAL INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 71,000.
May 01, 2015
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEEL CABLE ATTACHED TO THE FRONT DRIVER SIDE SEAT BELT FRACTURED. AS A RESULT, THE SEAT BELT COULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Jun 27, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
3 complaints
WHEN THE KEY FOB IS PLACED IN THE IGNITION AND TURNED TO ACCESSORY NO GAUGES WORK AND THE WINDSHIELD WIPERS COME ON AND WILL NOT SHUT OFF. THE VEHICLE WILL START BUT THE TACH, SPEEDOMETER, GAS GAUGE AND TEMPERATURE GAUGE DOES NOT WORK. THE WINDSHIELD WIPERS CONTINUE TURN RUN EVEN THOUGH THE SWITCH IS IN THE OFF POSITION.
Aug 06, 2018
THE PROBLEMS BEGAN WITH THE VEHICLE NOT STARTING ON THE FIRST ATTEMPT. SOMETIMES IT TAKES SEVERAL ATTEMPTS TO TURN OVER. THE WINDSHIELD WIPERS COME ON FOR NO REASON AND WON'T SHUT OFF FOR A WHILE. SOMETIMES THE FUEL PUMP CONTINUES TO RUN EVEN WHEN THE CAR IS TURNED OFF. THE BATTERY HAD BEEN DRAINED COMPLETELY AND NEEDED REPLACEMENT SHORTLY AFTER PURCHASE. *TR
Mar 02, 2015
THE CONTACT HAS NOTICED THAT THE DISPLAY ON THE BACKUP DISPLAY IS VERY DARK DURING THE DAY MAKING IT VERY HARD TO SEE ANYTHING, SOMETIMES NOTHING AT ALL. ALSO THE CONTACT HAS HAD PROBLEMS WITH THE PASSENGER SIDE WINDOW SWITCH NOT FUNCTIONING CORRECTLY, SOMETIMES IT WORKS SOMETIMES IT DOES NOT. ALSO THERE IS A PROBLEM WITH THE DISPLAY FOR HEATING/COOLING SYSTEM, IT WILL ADJUST ITSELF WITH THE TEMPERATURE AND FAN, IT WILL BE ON FRONT AND BACK THEN GO TO JUST THE FRONT WITH A DIFFERENT TEMPERATURE AND FAN SETTING, IT WILL ALSO CHANGE SETTINGS GOING OVER BUMPS IN THE ROAD. IT DOES THIS WHEN THERE IS EXTREME TEMPERATURE CHANGES OR WHEN THERE IS ANY TYPE OF MOISTURE IN THE AIR, IT WILL BE FLICKER BACK AND FORTH CONSTANTLY NOT ALLOWING FOR MANUAL CHANGES OF TEMPERATURE OR FAN. *TR
May 29, 2014
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. OCCASIONALLY, AFTER INSERTING THE KEY FOB IN THE IGNITION, THE VEHICLE WOULD NOT START DUE TO A LOOSE PART INSIDE THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER IN JACKSONVILLE, FLORIDA WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT ALSO INDICATED THAT BOTH SLIDING BACK DOORS RANDOMLY OPENED AND THE FRONT WINDOWS WOULD SOMETIMES FAIL TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.
Dec 28, 2017
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SIDE DOOR PANEL AND PASSENGER SIDE DOOR PANEL OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Jan 15, 2015
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT THE HATCH BACK DOOR OPENED INDEPENDENTLY WITHOUT ENGAGING THE KEY LESS ENTRY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATELY MILEAGE AT TIME OF FAILURE WAS 53,000.
Jun 12, 2014
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
MY AIRBAG LIGHT WOULD COME ON AND GO OFF RANDOMLY. I TOOK IT BACK TO MY DEALER AND IT WAS STATED THAT IT WAS AN ISSUE WITH IN THE WIRING BUT NOT AN ISSUE WITH THE AIRBAG. NOW MY AIRBAG LIGHT HAS BEEN ON FOR OVER A MONTH. I CHECKED RECALLS AND SEE THERE IS A RECALL ON 2011-2012 DODGE GRAND CARAVANS FOR THE DRIVER SIDE AIRBAG RANDOMLY DEPLOYING YET NOTHING FOR MY VIN. I DRIVE MY CHILDREN AROUND IN THIS VEHICLE AND IF THE DRIVER SIDE OR EITHER SIDE WAS TO RANDOMLY DEPLOY....THIS IS A CATASTROPHE WAITING TO HAPPEN!!!
Aug 03, 2017
CAR WAS NOT ABLE TO START WITH CLICKING NOISE. ALSO FUEL PUMP WAS STILL RUNNING LONG AFTER CAR WAS TURNED OFF AND EXITED. PROBLEM WAS THE TIPM. THIS IS A RECALL FOR OTHER DODGE MODELS THAT ARE 2011 YET IT IS NOT FOR MY VAN. THIS IS OVER A $1000 PROBLEM TO HAVE DEALERSHIP CHANGE THE TIPM. NOW MY AIRBAG LIGHT IS ON. I'M FINDING MASS OF PEOPLE HAD THIS PROBLEM BECAUSE OF WATER INTRUSION IN CONNECTION IN ENGINE COMPARTMENT. HOW IS THIS NOT A RECALL? THAT SHOULD BE A WATER SEALED CONNECTION TO PREVENT AIRBAG SYSTEM SHUTTING OFF. WE WERE STATIONARY, CAR RUNNING, LIGHT CAME ON.
Jul 15, 2017
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 07, 2015
ELECTRICAL SYSTEM,VISIBILITY
3 complaints
TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS INSPECTED. THE INSPECTOR DID NOT FIND A DEFECT WITH THE VEHICLE. THE VEHICLE WAS ALSO INSPECTED BY THE FIRE DEPARTMENT WERE IT WAS DETERMINED THAT THE CAUSE WAS A DEFECT IN THE REAR PASSENGER WINDOW. THE FAILURE MILEAGE WAS UNKNOWN.
Mar 08, 2017
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE WINDOW SWITCH CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIRE INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 107,000.
Jun 04, 2015
REAR QUARTER VENT WINDOW, SWITCH WAS RECALLED I TOOK IT TO MY DODGE DEALER THEY DISCONNECTED THE SWITCH AND SAID THEY WOULD REPLACE IT . I HAVE CALLED FOUR TIMES NOW AND EVERY TIME I TOLD THEY HAVE NO PARTS TO REPLACE IT . I ASKED HOW LONG IT WOULD BE THEY DON'T KNOW COULD BE 6 MORE MONTHS. *TR
Jan 08, 2015
TIRES
3 complaints
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE TIRES. *SMD THE CONSUMER STATED HIS WIFE NOTICED THE LEFT FRONT TIRE WAS FLAT. THE TOW TRUCK DRIVER REMOVED THE TIRE, AND REPLACED IT WITH THE SPARE. AN INSPECTION OF THE TIRE, REVEALED HEAVY DETERIORATION INSIDE AND OUTSIDE THE RUBBER AND A SEPARATION OF THE RUBBER EXPOSING THE INNER METALS. THE DEALER AGREED TO REPLACE THE FAULTY THE TIRE. ALSO, THE TIRES ON THE REAR, WERE SHOWING THE SAME SIGNS, AS THE FRONT.
Sep 17, 2013
AT 42,039 MILES ON A 2011 DODGE GRAND CARAVAN MY WIFE EXPERIENCED A SUSPICIOUS BLOWOUT ON A 225/65X17 MICHELIN ENERGY SAVER A/S TIRE WITH A 100T RATING. THE DOT # IS: M33T 00KX 1711. THIS IS A 65,000 MILE TIRE. NO FOREIGN OBJECTS WERE STRUCK. THE AIR PRESSURE, TIRE ROTATIONS, AND ALIGNMENTS WERE DONE IN A TIMELY FASHION. I NO LONGER FELT SAFE ON THESE TIRES AND REPLACED ALL 4 WITH ANOTHER BRAND. THIS WAS CLEARLY A MANUFACTURERS DEFECT. *JB
Sep 04, 2013
TIRE VALVE STEM BROKE, RESULTING IN AN IMMEDIATE FLAT TIRE. THIS IS THE SECOND FAILURE ON THIS VEHICLE. I HAVE HAD THIS HAPPEN ON MORE THAN ONE OF THE SAME MAKE & MODEL OF VEHICLES. *TR
Apr 13, 2011
STEERING,ENGINE
2 complaints
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while starting the vehicle, there was an abnormal whining sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several months later, while driving 65 MPH, the steering wheel seized without warning. The contact used excessive force to steer the vehicle to an independent mechanic, where a power steering flush was performed; however, the failure persisted. The mechanic replaced the steering pump, which seemed to correct the failure. The contact then stated that the whining sound returned without warning. The vehicle was taken back to an independent mechanic, where the contact was informed that the valves inside the engine connected to the fuel injector were defective and needed to be replaced. The contact stated that after the diagnostic tests, the vehicle failed to start up after several attempts. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 130,000.
May 23, 2025
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AND HAD TO BE JUMPSTARTED TO DRIVE. ALSO, THE VEHICLE WOULD FAIL TO START WHEN THE CONTACT ATTEMPTED TO DRIVE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (LOCATED AT 1525 N UNIVERSITY PKWY, PROVO, UT 84604, (801) 734-9791) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS AN OPEN UNKNOWN RECALL REGARDING THE STEERING COLUMN. THE STEERING COLUMN WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Nov 20, 2018
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
2 complaints
Vehicle randomly dies completely like no battery connected either while parked or in motion. Then after a few moments vehicle starts like nothing is wrong. No codes no warning.
Sep 02, 2023
My car was fine until one day in rain the whole dash and radio shut off and came back on repeatedly, spedometer bouncing each time. Took it to dealer/JDByrider and "they dont know prob/happens all the time" w a very "oh well" attitude. They did nothing. I called again when car ALSO started shutting completely off at long red lights. I was told next appt available would be 23 days! Thats still 4 days away. NOW in addition to dash/radio/spedometer problem the van doesnt just die at LONG lights, it dies if I have to stop for drive thrus, stop signs, short lights. The headlights have also started flickering very very badly. Im upset that repairs are supposed to be covered by JDByrider and theyve had me driving this dangerous car for almost a month before trying to fix it. Im not allowed to get work done on it elsewhere or else it makes future repairs on parts not covered by JDByrider. I have 4 kids and this car is not safe on road and Im literally not allowed to get someone else to fix it if I want it to continue to be covered by JDB. JDB blames Dodge. My car purchase was supposed to cover repairs and instead Im being forced to drive 4 kids around in car dealer cant fix and they claim Dodge dont know how to either. I should have never been expected to wait almost a month for this to be addressed.
Nov 19, 2021
SEATS
2 complaints
While driving my vehicle at highway speed (75mph), the driver's seat headrest, for lack of a more descriptive term, exploded and struck me in the back of my head. After the incident I stopped the vehicle and looked at the headrest. It appears to be spring loaded and something in the headrest failed causing it to spring forward for no reason. The headrest is now compressed and held in place with zip ties until I can find a replacement. I feel this is a safety issue due to the disorientation and headache that immediately followed the incident.
Aug 17, 2022
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER SUDDENLY STOPPED THE VEHICLE AND A PASSENGERS HEAD STRUCK A HEAD REST, CAUSING HEADACHES. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Jul 18, 2011
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE FUEL PUMP RELAY FAILED AND THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE FAILED TO START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.
Feb 25, 2021
I WAS DRIVING TO GO PICK UP MY WIFE AND I WAS ON A BACK TWO LANE ROAD WHEN MY VAN JUST SHUT OFF. I PUT IT IN NEUTRAL AND IT TOOK A COUPLE OF TIMES TO RESTART BUT EVENTUALLY DID. SINCE THEN MY VEHICLE HAS HAD A FEW ISSUES WITH STARTING. I HAVE HAD A MECHANIC LOOK AT IT BUT HE SEES NOTHING WRONG. IT ALSO HAPPENED TO MY WIFE WHILE TRAVELING DOWN THE ROAD. SHE WAS AT A TRAFFIC LIGHT WHEN IT JUST TURNED GREEN. SHE PUT HER FOOT ON THE ACCELERATOR AND IT STOPPED IN HEAVY TRAFFIC. SHE WAS WITH MY YOUNGEST SON AND HE WAS SCARED TO DEATH. WE KEEP HAVING TO HAVE ROAD SIDE ASSISTANCE TO COME JUMP START IT. TODAY JANUARY 17, 2015 THE MAN COME OUT TO JUMP START IT AND IT IS COMPLETELY DEAD. WE USED TO HEAR THIS SOUND LIKE AIR COMING FROM THE REAR DRIVER SIDE TIRE BUT NOTHING NOW. HE SAID TO ME IT MAY BE A FUEL PUMP. *TR
Jan 17, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
2 complaints
ABOUT 11/30 I WENT TO START THE CAR IN THE MORNING., THE FRONT WINDSHIELD WIPERS WERE ON WHEN I TURNED THE KEY, AND WOULD NOT CHANGE SPEED OR TURN OFF AS MUCH AS I TRIED THE BACK AND THEY WOULD NOT TURN ON. THE RADIO/ CLOCK DID WORK BUT NO LIGHTED INFORMATION AND SAME WITH THE SPEEDOMETER, THE GAS TANK, TEMPERATURE WARNING AND TACHOMETER LIGHTING. THE CAR STARTED, AND RESTARTED SEVERAL TIME WELL ENOUGH BUT THE DASHBOARD LIGHTS AND THE WIPERS DID NOT CHANGE. I TRIED TURNING THE KEY ON AND OFF WITHOUT STARTING THE CAR A NUMBER OF TIMES WITH DIFFERENT NUMBER OF TRIES BEFORE RESTARTING AS A POSSIBLE RESETTING WITH NO CHANGE. EVENTHOUGH IT HAD NO WORKING SPEEDOMATER I DROVE THE CAR FIRST AROUND THE BLOCK SEVERAL TIMES AND THEN TO MY LOCAL MECHANEC. I TALKED TO HIM HE DID NOT HAVE THE CORRECT EQUIPMENT FOR TESTING REQUIRED TO FIND THE PROBLEM. HE SUGGESTED I GO TO THE DEALER AND 1) SEE IF THEY HAD ANY RECALL OR UNPUBLISHED ISSUED REPAIR NOTICES ETC 2) GET AN ESTIMATE OF THE POSSIBLE COSTS AND TIMES FOR REPAIR. I THANKED HIM AND WAS IN MY CAR AGAIN WITHIN 15 MINUTES AND THE TOTAL PROBLEMS WENT AWAY, FRONT WIPERS OFF AND ALL THE DASHBOARD LIGHTS WORKED. THE CAR WORKED FOR 4 MORE TRIPS OVER THE NEXT FEW DAYS. ON DEC 3RD 2020, I STARTED THE CAR JUST FINE WENT ON THE EXPRESS WAY FOR THE FIRST TIME FOR A ABOUT 35 MINUTES TRIP. ABOUT 8 MINUTES INTO THE EXPRESSWAY DRIVE THE DASHBOARD LIGHTS WENT OUT AND THE WIPER WENT ON FOR ABOUT 1.5 MINUTES, BUT BEFORE I COULD EXIT THE EXPRESSWAY THEY WENT BACK ON AND I COULD TURN OFF THE WIPERS, A FEW MINUTES THEY WENT OUT AGAIN AND JUST AS SUDDENLY IN 2 MINUTES THEY WERE WORKING AGAIN. THERE WAS A THIRD TIME BEFORE MY EXIT THAT LASTED ONLY ABOUT 1 MINUTE. WHEN I GOT OFF AT THE USUAL EXIT I PARKED & TRIED TO SEE THE PROBLEM AGAIN FOR NEARLY 20 MINUTES WITH NO LUCK, I CONTINUED THE TRIP AND IT WAS UNEVENTFUL AS DRIVE BACK & SINCE NO PROBLEM.
Dec 08, 2020
STARTED VAN ONE MORNING AND LEFT RUNNING TO WARM UP, CAME BACK OUTSIDE AND IT HAD DIED. THE WIPERS WERE MID-WINDSHIELD. TURNED THE KEY AND DASH LIGHTS ILLUMINATED. THE VAN WOULD NOT START BUT MADE A TICKING NOISE UPON TURNING THE KEY. 2 DAYS LATER I STOPPED TO GET FUEL IN THE VAN. IT HESITATED TO START, BUT DID START. HEADLIGHTS WERE VERY DIM AND FADED IN AND OUT. PUT A CODE READER ON THE COMPUTER AND IT THREW A LOW BATTERY VOLTAGE CODE. PUT A VOLTMETER ON THE BATTERY AND IT READ ABOUT 10 VOLTS WHILE THE VAN WAS NOT RUNNING. WHILE THE VAN WAS RUNNING THE VOLTMETER READ ABOUT 14 VOLTS SO IT IS CHARGING. HAVE HAD SEVERAL INSTANCES WHERE POWER WINDOWS WOULD NOT WORK OR POWER DOORS WOULD NOT OPEN AND HAD TO BE MANUALLY OPENED.
Feb 20, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR. THIS PREVENTS PASSENGERS IN REAR (USUALLY CHILDREN) FROM BEING ABLE TO EXIT THE VEHICLE, WHICH COULD BE PARTICULARLY DANGEROUS IN THE EVENT OF A CRASH.
Mar 10, 2020
BOUGHT VEHICLE 10 MTHS AGO. HAVE HAD TROUBLE WITH IT STARTING. ANTI THEFT SYSTEM CAME ON, BATTERY DRAINED AND KEY LOCKED IN IGNITION. COULD NOT GET IT OUT WITHOUT CHARGING BATTERY. VEHICLE IS NOW NOT WANTING TO START EVERY TIME. TOOK TO DEALER, FOUND OUT HAS FAULTY TIPM. PARTS ON BACK ORDER AND WILL END UP COSTING ALMOST $1200 TO REPAIR. STILL OWE $14000 FOR VEHICLE AND HAVE TO GET REPAIRS. THIS VEHICLE WAS PURCHASED FOR MY 89 YEAR OLD MOTHER SO THAT SHE WOULD BE ABLE TO PUT HER ELECTRIC SCOOTER IN THE BACK OF IT FOR TRAVEL. COMPANY THIS WAS PURCHASED AT, I AM SURE KNEW OF THE ISSUE, JUST AS I AM SURE THEY KNEW OF RECALL ON A WINDOW SWITCH THAT WASN'T REPAIRED. IF THIS PART IS NOT REPAIRS, STEERING CAN GO OUT WHILE DRIVING, AMONGST OTHER FATAL THINGS, SUCH AS BRAKES GOING OUT OR STALLING MIDDLE OF DRIVING. DEALER TRYING TO BLAME OTHER COMPANY FOR INSTALLING FAULTY TIPM, WHEN IT IS THE COMPANY'S FAULTY PART.
Jan 06, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
2 complaints
MY CAR KEPT STALLING AND CUTTING OFF. IT WOULD CUT OFF AT TIMES WHILE DRIVING ON BUSY CITY STREETS, JUST BEFORE TOTALLY SHUTTING DOWN.THOUGHT IT WAS THE BATTERY AND HAD THAT REPLACED. NOTHING ELSE WAS READING AS AN ISSUE THAT WOULD CAUSE THIS PROBLEM. I KNEW IT WAS LARGER PROBLEM WHEN I WAS UNABLE TO JUMP START MY VEHICLE OR FEED IT GAS USING THE PEDAL. CAR NO LONGER STARTS. APPARENTLY I NO LONGER HAVE POWER TO MY FUEL PUMP, AND THE RELAY IS INTEGRATED INTO THE FUSE BOX. UPON DOING SOME RESEARCH THIS IS A COMMON ISSUE THAT CAUSES THE VEHICLE TO RANDOMLY SHUT OFF. DEALERSHIPS WANT $1200 TO FIX.
Sep 25, 2019
SEVERAL THINGS HAS BEEN HAPPENING. VAN WOULD SPEED UP FOR NO APPARENT REASON, IT HAS STALLED WHILE DRIVING, TWO FRONT WINDOWS WENT DOWN BY THEMSELVES, I'VE HAD TO TRY SEVERAL TIMES TO START THE VAN, ITS GOTTEN A LOT WORSE! TOOK IT TO CR DODGE DEALER IN ADRIAN MI HAD TO PAY $60.00 TO DIAGNOSE IT. THEY CAME UP WITH THERMOSTAT AND CRANKSHAFT POSITION SENSOR LABOR $297.05 PARTS $76.20 TOOK IT HOME A COUPLE DAYS SAME CRAP. PUT 02 OXYGEN SENSOR BECAUSE IT WAS ALSO RUNNING REALLY BAD AT TIMES. A COUPLE DAYS LATER SAME CRAP. TOOK IT BACK AGAIN SAID IT NEEDS A NEW FUEL PUMP MODULE. HAD TO TAKE IT TO A DIFFERENT MECHANIC BECAUSE IT WOULD TAKE THEM AT LEAST 2 WEEKS TO GET ONE IN.SO AROUND $500.00 FOR THE PUMP. A FEW DAYS LATER AGAIN HARD TO START, IT SEEMS LIKE IF THERE WERE A LOT OF MOISTURE IN THE AIR OR RAIN IT WAS WORSE. SO YESTERDAY WENT OUT AND WAS COMPLETELY DEAD! GOT A JUMP IT FINALLY STARTED. TURNED IT OFF TRIED TO START IT WITH THE AFTERMARKET REMOTE STARTER WOULDN'T START AGAIN AT ALL AFTER THAT JUST CRANKS AND I DON'T HEAR THE FUEL PUMP COMING ON. I TOLD THE "DODGE" SERVICE MAN THAT I READ ABOUT THE TIPM AND I THOUGHT IT WAS THAT. HE SAID NO, HE SAID IT DEPENDS WHEN AND WHERE THE VAN WAS MADE???? DODGE DOES NOT CARE ABOUT THEIR CUSTOMERS!!!! I AM SOOOOOOO AGGRAVATED!!!! *TR
Dec 01, 2016
POWER TRAIN,SERVICE BRAKES,ENGINE
2 complaints
DODGE HAS KNOWN ABOUT ISSUES WITH TRANSMISSIONS FOR YEARS 2011 GRAND CARAVAN MODELS AND HAS PUT OUT SEVERAL TECHNICAL SERVICE BULLETINS REGARDING THESE ISSUES AND ISSUES WITH OXYGEN SENSORS AS WELL. NOW, MY VEHICLE IS AT A DEALERSHIP WITH A TRANSMISSION THAT NEEDS TO BE REPLACED AND FAULTY O2 SENSORS THAT TOTAL BETWEEN $6,000 AND $7,000 WORTH OF WORK. DODGE ALSO KNOWS ABOUT BRAKE ISSUES THAT AFFECT THE SAFE OPERATION AND STOPPING OF THESE MODELS AND HAS YET TO REPAIR ANY OF THESE ISSUES.
Jul 21, 2019
2011 DODGE CARAVAN PURCHASED 3/2017. MOTOR HAD A SLIGHT KNOCKING SOUND TOOK IT BACK TO DEALER THEY SENT ME TO THEIR MECHANIC. I WAS ASSURED THAT IT WAS FINE. THEN BRAKES WENT REALLY LOW AND DID NOT STOP RIGHT. TOLD IT WAS A MASTER CYLINDER.INSTALLED THAT THEN IT HAPPENED AGAIN SO WAS TOLD THAT IT WAS A BAD MASTER CYLINDER. INSTALLED ANOTHER ONE. DID NOT FIX THE PROBLEM AFTER A FEW DAYS.????? THEN I WAS TOLD WE NEEDED A BRAKE BOOSTER. INSTALLED THAT AND IT DID SEEM LIKE THAT WAS IT FIXED, THEN THE BRAKE LIGHT CAME ON AND BRAKE PEDAL WENT LOW. NOW IT HAS A VERY HORRIBLE SOUND AND THE TRANY AT TIMES DOES NOT WANT TO SHIFT AND THE RPM'S GO UP AND I HAVE TO PULL OVER AND SHUT OFF THE VEHICLE AND TURN IT BACK ON AND IT WILL SHIFT.???? ELECTRONICAL.??? I HAVE READ COMPLAINTS ON NHTSA AND I FEEL LIKE DODGE SHOULD REPAIR THE BRAKES AND THE TRANY PROBLEM. FROM WHAT I CAN READ IT IS A DEFECTIVE PART OF THE PROGRAMMING. THE HORRIBLE NOSIE WHEN YOU PULL OFF, I DONT KNOW WHAT IT IS BUT SOUNDS BAD.. I CALLED DODGE DEALERSHIP RIGHT AFTER I BOUGHT THE VAN AND THEY WERE VERY RUDE AND SAID THERE WERE NOT ANY RECALLS FOR THIS 2011 VAN AND I SEE THAT THERE IS AND SOME SAYS COMPLETE. WELL IF THEY ARE COMPLETE SEEMS TO ME LIKE IT NEEDS TO BE REPAIRED AGAIN BECAUSE IT IS DOING WHAT I SEE THAT PEOPLE ARE COMPLAINING ABOUT. I OWE NEARLY 14,000 ON THIS VAN. . DOGE/CHRYSLER SHOULD MAKE IT GOOD. THE COMPLETE ON THE RECALLS LIKE I SAID IS NOT COMPLETE. PLEASE HELP ME IF YOU CAN. I DONT HAVE MUCH FAITH AFTER THE PERSON AT THE DODGE DEALERSHIP WAS SO RUDE TO ME, BUT MAYBE YOU ALL THERE CAN HELP ME GET IT REPAIRED. THIS IS A SAFETY ISSUE.THE WINDOWS SOMETIMES DONT WANT TO COME DOWN AND YALL HAVE SOMETHING ABOUT IT MIGHT CATCH ON FIRE.THE KEYBOB WILL NOT OPEN THE SIDE DOORS.
Mar 21, 2018
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
WOULD NOT START . DEALER SAID WAS TIPM. OTHER PEOPLE WITH VEHICLE LIKE MINE SAID THEIRS DID SAME THING THEN STALLED ON ROAD AND GOT REAR ENDED THANK GOD THAT PART DIDN'T HAPPEN TO ME BUT IT COULD HAVE. SAFETY ISSUE ???? I HAD TROUBLE GETTING IT TO START THEN I COULD HERE SOMETHING RUNNING IN THE BACK BY GAS CAP DIDN'T KNOW WHAT IT WAS. THE NEXT MORNING I WENT OUT TO TRY TO START IT AND THE BATTERY WAS DEAD. THE PUMP IN THE GAS TANK WAS WHAT WAS RUNNING AND DRAINED THE BATTERY. GOT A JUMP FROM REPAIR PLACE IN TOWN. DROVE IT WHEN I GOT HOME AND THEN HAVE TO LEAVE IN MORNING IT WOULD NOT START LIKE IT WASN'T GETTING ANY GAS. TURNED OVER JUST WOULD NOT FIRE. HAD TO HAVE IT TOWED TO DEALER. ONLY HAD 86000 MILES ON IT.
Feb 01, 2019
CAR HAS A HARD TIME STARTING OR WILL CUT OF WHILE DRIVING. ALMOST GOT IN ACCIDENT WHILE SLOWING DOWN FOR RED LIGHT.
Nov 17, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
THE TIPM MODULE COMPLETELY FAILED CAUSING DAMAGE TO THE FUEL PUMP. FROM PRELIMINARY RESEARCH THIS IS A KNOWN ISSUE THAT DODGE HAS FAILED TO ADDRESS WITH THIS MODEL. VEHICLE WILL NOT START. HAVE HAD INTERMITTENT PROPULSION ISSUE WHICH CAUSES THE VEHICLE TO BE SLUGGISH THUS CAUSING A DANGER TO DRIVER AND OCCUPANTS IN TRAFFIC SITUATIONS
Dec 06, 2018
*THE FUEL PUMP DOES NOT TURN OFF *TROUBLE STARTING CAR AND SOME DAYS JUST WILL NOT START AT ALL *THE ENGINE STALLS WHILE DRIVING; TWICE ON THE FREEWAY LUCKILY NO ACCIDENT. *THE HORN RANDOMLY WILL GO OFF. * SAID THE KEY WAS IN THE IGNITION WHEN IT WASN'T
Oct 22, 2015
SERVICE BRAKES, HYDRAULIC
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ODOR AND THE BRAKES SEIZED WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE PASSENGER SIDE BRAKE CALIPER WAS SMOKING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND THE CALIPERS WERE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,703. THE VIN WAS NOT AVAILABLE.
Jun 22, 2018
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PADS AND ROTOR PROBLEMS. *SMD THE CONSUMER STATED THE BRAKES NEEDED TO BE REPLACED PREMATURELY. THE RIGHT REAR BRAKE PADS BECAME METAL-TO-METAL WITH THE BRAKE ROTOR. THE CONSUMERS MECHANIC STATED THE BRAKE PADS WERE FROZEN ON THE CALIPER SLIDES, AND THE REAR BRAKES WERE THE SAME.
Dec 23, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
I HAVE POSTED COMPLAINTS FOR 2 YEARS WITH SAME PROBLEM REGARDING THE TIPM HOWEVER I WAS READING THE REASON OF NOT BEING RECALLED IS BECAUSE ALL THE TIPM SYSTEMS WILL MALFUNCTION REGARDLESS HOW MANY TIMES IT'S CHANGE. IF THIS IS SO WHY THEY DON'T RECALL ALL THIS VEHICLES.? I'VE BEEN STUCK NUMEROUS OF TIMES, REPLACED (2) $200 BATTERIES BC THE TIPM EATS THE BATTERY. I HAVE CHILDREN AND IT IS NOT FAIR TO BE STUCK IN THE MIDDLE OF NO WHERE WHEN CAR DECIDERS NOT TO TURN ON.. MAKE IT A RECALL FOR EVEN EXCHANGED FOR ANOTHER VEHICLE WHERE WIE WILL BE SAFE.
Nov 14, 2017
THE TOTAL INTEGRATED POWER MODULE NEEDED TO BE REPLACED, MY WINDOWS WEREN'T WORKING, THE TIRE PRESSURE LIGHT WOULD NOT TURN OFF. MY CAR STALLS EACH MORNING 4X'S BEFORE IT CAN BE TURNED ON. I WORK WITH DOGS, AND WHEN I HAVE PARKED WITH A CAR FULL OF DOGS, I HAVE WAITED UP TO 45 MINUTES TO UNTIL MY CAR HAD BEEN ABLE TO FINALLY START AND DRIVE OFF WHICH IS DANGEROUS FOR THE LIVELIHOOD OF THE ANIMALS! I TOOK MY CAR TO THE DEALER, AND HAVE TO PAY ALMOST 2,000 DOLLARS TO GET THIS FIXED. THIS IS NOT A WARE AND TEAR ISSUE, THIS IS A FAULTY DODGE PART!!!
Sep 30, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
I HAVE REPORTED THIS PROBLEM A YEAR AGO AFTER SEEING THE LAWSUIT ON JEEP CHEROKEE AND DODGE DURANGOS. HAVING TO REPLACE THE TPIM MODULE. I'VE SEEN SEVERAL COMPLAINT ABOUT HAVING TO CHANGE THE BATTERY THEN THE ALTENATOR THEN THE TPIM. I DID ALL THAT AND MY VEHICLES ELECTRICAL SYSTEM STILL IS GIVING ME PROBLEMS. THE DOORS WILL NOT SIDE OPEN THE AIR BLOWS HEAT AUTOMATICALLY WHEN NOT EVEN ON AND NOW WON'T EVEN START. PROBLEM AFTER PROBLEM AND STILL NO RECALL. THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT FAULTY TIPM'S AND EVEN A LAWSUIT. THE DEALERSHIP SAY'S THEY DON'T KNOW WHAT THE PROBLEM IS BUT EACH PERSON I'VE SEEN COMPLAIN SHARES THE SAME PROBLEM. FIRST TOLD IT'S THE BATTERY THEN THE ALTENATOR THEN THE TPIM. WHY HAS THIS NOT BEEN RECALLED. DODGE KNOWS THIS IS A PROBLEM OR THEY WOULDN'T HAVE SETTLED A LAWSUIT ABOUT THE CHEROKEE AND THE DURANGO. THIS IS NOT RIGHT AT ALL AND WE NEED HELP FIXING THIS ISSUE ASAP.
May 09, 2017
MY VEHICLE HAD A DEFECTIVE TIPM MODULE IN IT. I FIRST HAD TO REPLACE THE BATTERY THEN THE ALTENATOR THEN THE KEY FOB AND FINALLY THE TIPM MODULE. LOOKING BACK THAT ALL OF THE FIRST REPAIRS TURNED OUT NOT TO BE THE PROBLEM. WE HAD ALWAYS NOTICED THAT AT TIMES THE WINDOWS WOULD AUTOMATICALLY ROLL DOWN AND THAT THE ELECTRIC DOORS WOULD SUDDENLY OPEN UP. WE NEVER QUITE KNEW WHAT IT WAS UNTIL NOW. WE REPLACED THE TIPM AND IT WORKED FINE. AFTER SPENDING 800 DOLLARS THAT I DIDN'T REAL NEED TO THE TIPM WAS ANOTHER 1000 DOLLARS. I'VE SEEN THE LAWSUIT THAT IS ON GOING RELATED TO THE VERY SAME PROBLEM I HAD IN THE GRAND CHEROKEES AND THE DODGE DURANGOS. MY VEHICLE IS LIST IN THE ADDENDUM TO THE LAWSUIT. I'M VERY FRUSTRATED I HAD TO SPEND FIRST 800 DOLLARS THAT DIDN'T FIX THE PROBLEM THEN THE1000 DOLLARS KNOWING THEY HAVEN'T HAD A RECALL YET AFTER SO MANY COMPLAINTS REGARDING THE SAME ISSUES.
Nov 20, 2015
LATCHES/LOCKS/LINKAGES,VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DRIVER AND PASSENGER WINDOWS WOULD INDEPENDENTLY ROLL DOWN AND THE DOORS WOULD UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Nov 25, 2016
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ALL OF THE DOOR LOCKS ACTIVATED AND DISENGAGED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE MASTER SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.
May 03, 2013
SUSPENSION
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR OF THE VEHICLE STARTED TO WIGGLE BACK AND FORTH. THE CONTACT PULLED OVER AND NOTICED THAT THE PASSENGER SIDE SUSPENSION FRACTURED INTO TWO PIECES. THE FAILURE CAUSED THE TIRES TO WOBBLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DOCUMENTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,400. UPDATED 11/07/16*LJ *TR
Sep 14, 2016
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL VIBRATION COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Sep 02, 2016
VISIBILITY
2 complaints
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE ATTEMPTED TO ACTIVATE THE HEAT IN THE VEHICLE BUT IT ONLY EMITTED COOL AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
Jan 09, 2014
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REARVIEW BACKUP CAMERA WOULD NOT DISPLAY A BRIGHT ILLUMINATION ON THE NAVIGATIONAL SCREEN DURING THE DAY AND NIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17.
May 12, 2011
Other/I am not sure
1 complaint
The manufacture date is after the expiration date for example the manufacturer date is 2024/07/15 The expiration date is 2024/07/12 Both car seats that I have are this way along with the bases.
Feb 08, 2025
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the engine turned over, but the vehicle failed to start. The contact became aware that the jumper ends were burned. There was no fuel entering the engine. The contact stated that the silicon on the relays needed to be replaced and the fuel pump had failed. Additionally, the driver's side window became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
Jun 18, 2024
POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
While the Emergency Parking Brake was activated and vehicle in Park in the driveway that is on a hill, the car began rolling down the driveway at a fast rate of speed with no one in drivers seat. 3 young kids were in car seats in the van with it running while we were outside of the vehicle speaking. All doors locked and it flew down the driveway almost flipping over at the bottom. We took the vehicle to the dealership we purchased it from on June 29, 2023 and they could not recreate the issue. No warning lights were on prior to this incident and when citizens that stopped when this happened, got in the vehicle to dislodge it from the dirt that thankfully stopped it from flipping, they verified that it still showed the E Brake as being engaged it was still in park. No police or insurance was called because there was no damage to the vehicle or children but the dealership was called. I do have video of this event but your website does not accept videos
Sep 05, 2023
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
The TIPM failed which caused a loss of power to the vehicle and power to the fuel pump. I was driving at approximately 60 MPH when the vehicle lost all power and the steering wheel felt locked. I was unable to turn the steering wheel as the Dodge Grand Caravan came to a quick stop as if it was out of gas. Luckily I reacted quickly and was able to avoid an accident. After approximately 10 minutes of trying to restart the vehicle and drive to a safe location the vehicle restarted. This happened again when I was driving and came to a red light at a major intersection and the vehicle stalled out as if out of gas and the steering locked. I again tried to restart the vehicle intermittently for 15 minutes; after which it finally restarted, and I was able to drive and get out of the intersection without an accident. I was lucky that this didn't cause an accident. The other times the defective TIPM and power to the fuel pump caused the vehicle to fail to start and left me stranded. I have had the vehicle diagnosed and the TIPM repair price is quite expensive. The vehicle did not have any check engine or warning lights before this occurred. I have read many similar complaints of this occurring with others driving Dodge/Chrysler vehicles. I feel that there is evidence that the TIPM and the fuel pump on the 2011 Dodge Caravan are safety concerns. Every experienced mechanic I have spoken with is aware of the common issue with the TIPM, and power to the fuel pump and vehicle. Although I avoided an accident there is a concern for everyone's safety.
Jun 06, 2023
ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode, with several unknown warning lights illuminated. The contact stated that she was able to maneuver the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the ECM needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that an unknown recall repair was previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 151,000.
Dec 14, 2022
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
The accelerator pedal sticks in full throttle and forces the car to speed forward. Brakes barely overcome the acceleration and the engine will accelerate from a complete stop. Super dangerous and there are a number of threads on vehicle forums that describe the situation
Jan 13, 2022
STEERING,ELECTRICAL SYSTEM
1 complaint
DRIVING AT ABOUT15 M.P.H. I HAD TROUBLE STEERING AND NOISE WAS COMING FOR UNDER THE HOOD, I PULLED OVER AND I LOOK UNDER THE CAR IT WAS LEAKING LOTS OF OIL. I HAD IT TOWED TO THE DEALER,THE PROBLEM WAS A HOLE IN THE TUBING ON THE RACKEN PINEN STEERING .IF IT WAS ON A HIGHWAY OR ON A FASTER ROAD IT WOULD HAVE BEEN A VERY BAD ACCIDENT WITH OIL LEAKING AND COULD NOT STEER THE VAN. I WAS VERY VERY LUCKY.THERE WAS NO WARNING LIGHT. I HAVE A PICTURE OF THE HOLE. I REPORTED TO CHRYSLER. Consumer stated metal that was replaced rusted.
Sep 14, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I WAS DRIVING ON THE ROAD AT ABOUT 30 MPH GOING STRAIGHT (WITH MY WIFE/KIDS) AND THE CAR JUST TURNED OFF COMPLETELY. THERE WAS NO ELECTRICAL, NO PROPULSION, POWER STEERING WENT OUT. THE ELECTRICAL BLINKED ON AND OFF A COUPLE TIMES LIKE IT WAS TRYING TO COME BACK ON BUT I HAD TO PULL OVER (LUCKILY WE WERE ON A RURAL ROAD) AND TURN THE CAR OFF AND BACK ON.
May 01, 2021
VEHICLE SPEED CONTROL,ENGINE
1 complaint
ENGINE LIGHT HAS BEEN ON FOR QUITE SOME TIME. DEALERS UNABLE TO LOCATE PROBLEM. THOUGHT IT WAS CAMSHAFT SENSOR, REPLACED AND SAME ISSUES. CHECK ENGINE LIGHT IS NOT ALWAYS ON, SEEMS TO COME ON AFTER EXTENDED DRIVING. ON HIGHWAY, WITH ENGINE LIGHT ON TRACTION LIGHT WILL COME ON AND THE I WILL NOT BE ABLE TO ACCELERATE PAST ABOUT 60 MPH EVEN WHEN PRESSING GAS TO FLOOR. ON HIGHWAY THIS IS VERY SCARY AND DANGEROUS. I SEE SIMILAR COMPLAINTS AND I AM FRUSTRATED THAT NO ONE CAN FIGURE OUT THE PROBLEM WITH MY VEHICLE. BEEN DEALING WITH THIS FOR ALMOST TWO YEARS.
Apr 25, 2021
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VAN WILL BOG DOWN AND THEN JUST SHUT OFF. WILL ALSO TAKE 5-6 TIMES BEFORE IT WILL RESTART. THE ELECTRICAL GOES HAYWIRE RANDOMLY. FOUND OUT THE TIPM IS BAD AND THERE WAS A RECALL ON OTHER VEHICLES DOING THE SAME EXACT THING DURING THE SAME YEARS.
Sep 11, 2020
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
AT 46,000 MILES TIPM HAD TO BE REPROGRAMMED AFTER FUEL PUMP FAILURE DUE TO RELAY. REPAIR COST WAS OVER $2300.00. NOW AT 62,900 MILE THE ALTERNATOR BURNED OUT AND PCM HAS TO BE REPLACED AND REPROGRAMMED.
Aug 21, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
DRIVING VAN IN TOWN 35 MPH WIPERS CAME ON BY THEMSELVES AND STAYED ON SWITCH IN THE OFF POSITION INFORMATION PANEL GOES OUT ALONG WITH SPEEDOMETER, TACH, AND GAGES VAN RUNS LIKE NORMAL. CHANGED TIPM NO CORRECTION FAILURE HAPPENED AT 156000 THOUSAND MILES
Aug 17, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
IT STARTED WITH MY VEHICLE NOT STARTING INTERMITTENTLY. AS THE PROBLEM GOT WORSE AT FIRST WE THOUGHT IT MAY BE THE FUEL PUMP. AFTER EXTENSIVE SEARCHING IT WAS REVEALED TO BE A FAULTY TIPM MODULE THAT CAUSES ISSUES WITH THE FUEL SYSTEM. I CONTACTED DODGE AND THEY VALIDATED THAT THEY ARE AWARE OF THE PROBLEM. THERE HAS BEEN RECALLS LISTED FOR MOST VEHICLES WITH THIS SAME MODULE, HOWEVER NOT FOR THE DODGE GRAND CARAVAN, I DO NOT UNDERSTAND WHY. THE ISSUE HAS NOW ESCALATED. WHILE DRIVING IN THE PITCH DARK TO WORK THE VEHICLE STARTED ACTING FUNNY, THEN ALL POWER SHUT OFF, STEERING LOCKED, FOB LOCKED IN IGNITION, NO LIGHTS, NO BLINKERS, RIGHT IN THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD JUST DROPPED OFF MY SON SO GLAD HE WASN'T WITH ME. IT SEEMS THE PROBLEM ALL GOES BACK TO THE TIPM WHICH HAS BEEN DRAINING MY BATTERY AND CAUSING OTHER ELECTRICAL ISSUES. THIS IS A SAFETY HAZARD. I CONTACTED DODGE AND THEY REFUSE TO DO ANYTHING TO HELP BECAUSE MY VEHICLE IS "OUTSIDE THE WARRANTY". I EXPLAINED HOW THIS PROBLEM DOESN'T EVEN START UNTIL APPROX. 70,000 MILES(I'M CURRENTLY AT 60,000). BEYOND THAT THE WARRANT Y WAS EXPIRED WHEN I PURCHASED IT USED FROM THE DODGE DEALER 3 YEARS AGO. I'VE CONTACTED DODGE NUMEROUS TIMES AND NO ONE OF ANY STATURE WILL EVEN TALK TO ME SINCE THE CASEWORKER CALLED THE CASE "CLOSED" BASED ON THE WARRANTY. I THINK THIS IS IMMORAL ON THE PART OF DODGE BEING THAT THIS HAS BEEN A PERSISTENT PROBLEM WITH THESES MODULES THAT GOES AS FAR BACK AS 2010, YET THEY CONTINUED TO USE IT. I PURCHASED THIS VEHICLE SO MY WIFE CAN MOVE MY CHILD AROUND SAFELY, AND AM SCARED TO EVEN LET HER DRIVE IT. AT THE MOMENT NO ONE IS DRIVING IT BECAUSE IT DIED ON THE ROAD AND SMELLS LIKE THE ELECTRICAL SYSTEM WAS BURNING. I AM CURRENTLY LOOKING FOR A WAY TO FIX THIS ISSUE. THE ESTIMATED COST OF REPAIR IS AROUND $2,000.00.
Nov 15, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
MY WIFE WAS DRIVING WITH MY 4 KIDS AGED 13, 11, 8 AND 3 WHEN THE CARAVAN STALLED WHILE IN MOTION AT THE RED LIGHT NEAR A MAJOR INTERSECTION WITHOUT PRIOR WARNING. WITH NO POWER STEERING OR BREAKS, THE VAN STOPPED IN THE MIDDLE OF THE INTERSECTION AND ON COMING TRAFFIC HAD TO BREAK HARD TO PREVENT A COLLISION. BOULEVARD DODGE CHRYSLER DIAGNOSED THE ISSUE AS FAULTY ELECTRICAL ISSUE WITH THE FUEL PUMP. THE REPAIR COST ME $478 (DEC. 3 2018). ON TUESDAY JAN 15 2019 THE CAR STARTED DIFFERENT ELECTRICAL PROBLEMS. WHEN I TOOK THE CAR BACK TO THE SAME DEALER THEY TOLD ME THE CAUSE IS THE TIPM WHICH WOULD COST ABOUT $2000. WHEN I STARTED MY RESEARCH I REALIZED THAT BOTH ISSUE ARE RELATED AND CAUSED BY THE TIPM. THIS IS AN ONGOING ISSUE WITH MANY MODELS OF FCA WHICH SOME VEHICLES HAD RECALLS FROM FCA. I AM NOT THE ONLY ONE WHO HAS EXPERIENCES STALLING DUE TO TIPM ISSUE ON CARAVAN. THIS IS A SERIOUS ISSUE AND NHTSA AS WELL AS TRANSPORT CANADA HAS TO PROTECT THE PUBLIC BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS. ON FEB 14 I HAD MORE ELECTRICAL PROBLEMS THIS TIME WITH AN IGNITION COIL DEFAULT DUE TO THE TIPM. REPAIR COST $ 265.90. ON AUGUST 29 THE CAR STALLED AGAIN IN MOTION WHILE DRIVING ON THE SERVICE ROAD OF A MAJOR HIGHWAY. THEREFORE NO POWER BRAKES OR STEERING. THAT IS BESIDE THE FACT THAT THE CAR WON'T START OR HAS DIFFERENT FLASHING LIGHTS ON THE DASH BOARD.
Aug 30, 2019
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THERE IS A FAULTY TIPM IN MY 2011 DODGE GRAND CARAVAN. THIS CAUSES MY VEHICLE TO STALL IN THE MIDDLE OF THE ROAD OR NOT START WHEN I AM AWAY FROM HOME. WE HAVE BEEN STUCK BLOCKING TRAFFIC ON THE MIDDLE OF A BUSY HIGHWAY MULTIPLE TIMES DUE TO A FUEL PUMP RELAY THAT STOPS WORKING AND DISRUPTS GAS FLOW TO THE ENGINE. CURRENTLY MY CAR IS DISABLED DUE TO THIS TIPM. DIESEL DODGE VEHICLES ARE UNSAFE DUE TO THE DISRUPTION IN THE POWER MODULE THAT SUPPLIES EVERY SYSTEM IN THE CAR WITH POWER TO KEEP THE VEHICLE RUNNING. AS I WAS DRIVING TODAY, MY AIR CONDITIONER STOPPED, ALL LIGHTS ON THE DASHBOARD LIT UP AND I'LL TRY AM IS IN THE CAR WE'RE ARRANGING THIS CAUSED ME TO TURN AND GO HOME IMMEDIATELY SO I WOULD NOT GET STUCK IN THE MIDDLE OF THE HIGHWAY. ONCE I GOT HOME I WAS ON ABLE TO START MY VEHICLE AND IT CURRENTLY HAS NO POWER AT ALL
Aug 05, 2019
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
MY VEHICLE WAS AT JEFF WYLER CHRYSLER, DODGE AND JEEP IN BATAVIA, OHIO FOR A WEEK PLUS A FEW DAYS. IN ALL OF THAT TIME THAT THIS VEHICLE WAS HAVING ITS TRANSMISSION ISSUES DIAGNOSED AND INSPECTED, THE SERVICE DEPARTMENT FAILED TO ADDRESS THE OPEN RECALL OF NHTSA RECALL #17V-376, FCA RECALL #T33 FOR THE STEERING WHEEL WIRING. THE DEALERSHIP KNOWS ABOUT OPEN RECALLS AND, YET FAILED TO PERFORM THE REPAIRS ON THIS VEHICLE. INSTEAD, IT ALLOWED MY VEHICLE TO BE TOWED FROM ITS LOT BACK TO MY HOME ADDRESS, DESPITE KNOWING THAT IT FAILED TO ADDRESS THE RECALL. DODGE CUSTOMER CARE REPRESENTATIVES INFORMED ME OF THIS RECALL WHILE I WAS ON THE PHONE WITH THEM AND STILL THE DEALERSHIP DID NOT EVEN MAKE MENTION OF THIS. THEY FAILED TO REPAIR THE POTENTIALLY DANGEROUS OR FATAL ISSUES WITH THE VEHICLE AND DODGE FAILED TO ENSURE THAT THE VEHICLE RECALL WAS COMPLETED DURING ALL OF MY CONVERSATIONS WITH DODGE AND DODGE EXECUTIVE OFFICE PERSONNEL.
Jul 25, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
2011 DODGE GRAND CARAVAN HAD A FAULTY TIPM AND IS A KNOWN PROBLEM COSTING WELL OVER $1500.00 AT DODGE TO GET A NEW TIPM. THIS EFFECTS THE STABILITY CONTROL MODULE, THE TRANSMISSION ELECTRONIC SHIFTING, THE BRAKE LIGHTS AND THE AIR CONDITIONING JUST TO NAME A FEW ISSUES. WE HAVE REACHED OUT TO DODGE AND THEY WILL NOT COVER IT.
Jul 07, 2019
AIR BAGS,SERVICE BRAKES
1 complaint
THIS VEHICLE HAS HAD MULTIPLE ISSUES WITH PREMATURE BRAKE PAD WEAR. IN FACT, IN OCTOBER 2017, THE VEHICLE HAD THE FOLLOWING COMPONENTS REPLACED: CALIPERS (BOTH FRONT AND BOTH REAR), ROTORS (BOTH FRONT AND BOTH REAR), BRAKE PADS (BOTH FRONT AND BOTH REAR) REPLACED BY PEP BOYS IN EASTGATE, OHIO. IT HAS ONLY BEEN JUST OVER 6 MONTHS AND BOTH FRONT SIDE BRAKE PADS HAVE TO BE REPLACED, YET AGAIN! THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINEERING OF THIS VEHICLE BRAKING SYSTEM AND IT HAS BEEN REPORTED ON MANY CONSUMER COMPLAINT SITES AND FILED WITH DODGE/CHRSYLER AND THEY REFUSE TO ACKNOWLEDGE AND REPAIR THE VEHICLES. THE BRAKE PADS ARE WEARING PREMATURELY UNDER NORMAL DRIVING CONDITIONS, NO MATTER WHAT TYPE OF WEATHER IS PRESENT. THE BRAKE PADS WILL FAIL AND RESULT IN SERIOUS OR FATAL ACCIDENTS, IF THEY HAVE NOT ALREADY.
Apr 08, 2019
STEERING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, BOTH OF THE SLIDING DOORS ON THE DRIVER AND PASSENGER SIDE OPENED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Jan 09, 2019
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
APPARENTLY THIS IS A WIDELY KNOWN PROBLEMS WITH DODGE AND RELATED CHRYSLER VEHICLES ACCORDING TO OUR MECHANIC. BASICALLY THE TIPM--TOTALLY INTEGRATED POWER MODULE IS BAD AND THIS CAUSES AMONG OTHER SYMPTOMS: VEHICLE NOT STARTING, ISSUES WITH ELECTRIC CONTROLS(LIGHTING), ISSUES WITH FUEL SYSTEM(FUEL PUMP OR RELAY) OUR VEHICLE HAD ISSUES STARTING. ESPECIALLY DURING WINTERTIME THIS HAPPENED. AND HAVING REPLACED THE BATTERY NEW AND ALSO HAVING ENSURED SPARKPLUGS ARE NEW, THOSE ISSUES WERE RULED OUT. STARTER ISSUE ALSO WERE RULED OUT BOTH BY OBVSERVATION AND MECHANIC. THE VEHICLE CONTINUED TO HAVE DIFFICULTY AND INTERMITTENT SUCCESSES IN STARTING, UP TO THE POINT THAT IT DIDN'T START ANYMORE ON 12/10/2018. THE STARTER IS TURNING BUT ENGINE DOESN'T START. SO TOOK IT TO THE MECHANIC AND LEARNED THAT THE TIPM IS THE ISSUE. PRIOR TO IT TOTALLY FAILING TO START., IN THE PAST 4 MONTHS, THE VEHICLE HAD STALLED 4 TO 5 TIMES WHILE DRIVING IT ON THE THREAD GOING ABOUT 30 TO 40 MILES AN HOUR WITH TRAFFIC. I REALIZED THAT THIS IS A SAFETY ISSUE BECAUSE BASICALLY THE CAR STOPS ALL OF A SUDDEN WHILE DRIVING ON THE ROAD--WITH TRAFFIC. WHEN THIS FAILURE HAPPENS, APPARENTLY NO FUEL GOES INTO THE ENGINE THAT THE VEHICLE COMES TO A HALT. THERE IS NO POWER STEERING AND RADIO OR OTHER--AS IF THE POWER WAS JUST TOTALLY DISCONNECTED. LUCKILY WE WERE ABLE TO STEER THE VEHICLE TO THE SIDE OFF THE ROAD, USING ITS MOMENTUM. AND AFTER A COUPLE TIMES TURNING ABLE TO RESTART THE VEHICLE. AGAIN THE SUDDEN ENGINE STOPPAGE OCCURRED AROUND 5 TIMES AND I WAS ABLE TO RESTART IT AFTER A COUPLE OF TRIES. UNTIL THE VEHICLE WOULD NO LONGER START AT ALL FROM A PARKING LOT. THE REPAIRS COS $1300+ FOR THE TIPM WHICH HAD TO BE DEALER ORDERED AND REPROGRAMMED.
Dec 12, 2018
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55 MPH BATTERY LIGHT CAME ON THEN ALL LIGHTS ON THE PANEL LIT UP. CAR RAPIDLY ACCELERATED WAS ABLE TO GET CAR OFF THE ROAD AND STOPPED SHUT OFF CAR DUE TO IT RANDOMLY ACCELERATING THEN THE KEY WAS LOCKED IN THE IGNITION. DOORS WILL NOT WORK AND CAR WILL NOT START NOW
Nov 18, 2018
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
I BOUGHT MY 2011 DODGE GRAND CARAVAN CREW IN FEB 2018. IN MARCH MY TIRE SENSORS STARTING GOING OFF, WE REPLACED ALL OF THEM WITH NO LUCK, THE GAUGES WOULD STILL READ THEY WERE OUT. IN APRIL, THE CAMSHAFT SENSOR WENT OUT WHILE WE WERE ON VACATION, AND WE REPLACED IT, IN FLORIDA. IN MAY THE CAMSHAFT SENSOR WENT OUT AGAIN, SHORTLY AFTER HAVING IT REPLACED FOR THE SECOND TIME, BUT GUESS WHAT? IT HAPPENED A 3RD TIME! ONLY A WEEK LATER!!!! SO YET AGAIN, IT WAS REPLACED. OUR VAN WOULD START ACTING POSSESSED. WIPERS WOULD GO OFF WHILE DRIVING DOWN THE ROAD & WHILE THEY WERE IN THE OFF POSITION. THE LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, SEEMED LIKE EVERY TIME IT RAINED OUT WINDOWS WOULD ROLL DOWN BY THEMSELVES OVER NIGHT OR WHILE WE WERE IN A STORE WHILE THE VAN WAS SHUT OFF. IN JUNE THE VAN STARTED STALLING WHILE WE WOULD DRIVE IT. IT WOULD RANDOMLY DIE WHILE IDLING. IN JULY/AUG I HAD MY OIL CHANGED, THE FOLLOWING DAY MY VAN WOULDN'T START. WHILE IN THE MOMENT I THOUGHT THE SHOP HAD DONE SOMETHING TO IT, SINCE I HAD GOTTEN FRUSTRATED WITH THEM THERE, (POOR FELLAS) THAT CLEARLY WAS NOT THE CASE. I WAS UNDER THE IMPRESSION MY FUEL PUMP HAD WENT OUT, SO I PAID TO HAVE THAT REPLACED. AROUND SEPT THE VAN WOULDN'T START. IT WOULD CRANK BUT NOT START. MY FUEL PUMP WOULD TURN ON, AFTER TURNING THE KEY ON AND OFF SEVERAL TIMES. IN OCT THE FUEL PUMP WOULD RUN WHILE THE VAN WAS OFF, WE HAD TO DISCONNECT THE POSITIVE ON THE BATTERY SO IT WOULDN'T BURN UP. AT THIS POINT, MY VAN WOULDN'T START AT ALL, AND THE VAN ACTED LIKE IT WAS DEAD. I WENT AND BOUGHT A NEW BATTERY, DAY AFTER I REPLACED THAT, MY VAN NEEDED TO BE JUMPED EACH TIME I WANTED TO START IT. TODAY ON OCT 22- IS MY LAST STRAW. THANKS FCA, A MOTHER AND HER TWO YOUNG CHILDREN HAD TO FIND A RIDE HOME BECAUSE IT STALLED AND SHUT DOWN WHILE SITTING IN A DRIVE THRU.
Oct 23, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
MY VAN HAS HAD ELECTRICAL TYPE ISSUES SINCE WE PURCHASED IT, BUT IN THE LAST COUPLE YEARS THEY HAVE IMAGNIFIED. EVERY ISSUE STARTS WITH THE CAR SMOKING AND SOME SORT OF LIGHT COMING ON (ENGINE, BATTERY ETC..) MANY TIMES I TAKE IT IN AND THE DASH LIGHT IS NO LONGER ILLUMINATED OR THEY CAN NOT FIND ANYTHING WRONG WITH IT AND RESET THE ELECTRICAL PANEL. I HAVE REPLACED THE BATTERY NUMEROUS TIMES, ALTERNATOR THREE TIMES (LAST TIME IT WAS COMPLETELY BURNT OUT AND THE TIME BEFORE IT WAS COMPLETELY MELTED). TRANSMISSION LINES AND COOLANT LINES. THE LAST TIME MY HEADLIGHTS WERE REPLACED THE WIRES WERE CHARRED AND FRAYED. LAST NIGHT MY SON WAS PULLED OVER BY THE POLICE BECAUSE THE OFFICER NOTICED THE CAR WAS SMOKING. HE POPPED THE HOOD TO LET THE SMOKE CLEAR (MY SON SAID THE SMOKE HAD A COPERY TASTE). AFTER IT CLEARED THE VAN STARTED AND DROVE FINE. THIS IS AFTER HAVING THE ALTERNATOR REPLACED (FOR THE THIRD TIME) JUST LAST WEEK. THE TECHNICIANS AT THE SHOP HAVE NEVER SEEN THESE KINDS OF PROBLEMS BEFORE AND THE GUY AT INTERSTATE BATTERY SAID HE HAS NEVER SEEN A CAR DEPLETE A BATTERY LIKE MINE DOES. WITH ALL THESE ISSUE BEING ASSOCIATED WITH THE WORDS MELTING, CHARRING, SMOKING, IT REALLY CONCERNS ME THAT ONE DAY MY VAN IS GOING TO CATCH ON FIRE OR BLOW UP AND THIS IS NOT NORMAL FOR ANY VEHICLE, BUT ESPECIALLY ONE THAT HAS BEEN TAKEN CARE OF AND MAINTAINED. I HAVE FRIENDS WITH THE SAME VAN AND SIMILAR MILEAGE (155,000) AND THEY HAVE NOT HAD ANY OF THESE ISSUES. I CONTACTED DODGE WHO REFERRED ME TO THE NHTSA AND THE LOCAL DEALERSHIP. PLEASE HELP!!!
Jun 02, 2018
TIRES,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) INDICATOR SPONTANEOUSLY ILLUMINATED. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT WAS UNABLE TO DETERMINE IF THERE WAS A FAILURE WITH THE TIRES SINCE THE TPMS INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FERRARIO CHRYSLER TOWANDA (168 GOLDEN MILE RD, TOWANDA, PA 18848, (570) 485-0072) WHERE IT WAS DIAGNOSED THAT THE CODES NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 33719903. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 50,000.
May 22, 2018
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
AL ENCENDERLO AVECES NO ARRANCA TENGO ESTE PROBLEMA COMO 7 MESES Y A LA SEGUNDO INTENTO PRENDE O AVECES UNE TERCERA VEZ MEDICEN QUE ES EL SWITCH
Feb 03, 2018
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
DRIVING DOWN THE ROAD AT 55 MPH VAN STARTED MAKING WEIRD CLUNKING SOUNDS LIGHTS BEGAN TO DIM LOST ACCELERATOR CONTROL, BRAKES PULLED TO SIDE OF ROAD MANAGE TO COME TO A STOP VEHICLE STILL WAS MAKING SOUNDS AND LIGHTS WERE FLASHING I PUT IT IN PARK VEHICLE STALLED OUT I TRIED TO RESTART AND NOTHING WOULDN'T EVEN TURN OVER JUST CLICKED. HAD IT TOWED ONLY CAME BACK AS LOW VOLTAGE THEY REPLACED BATTERY TRIED TO RESTART ENGINE STILL MADE CLUNKING NOISE VAN STILL WOULDN'T START, OIL PAN WAS DROPPED AND HAD CHUNKS OF METAL IN IT. FINAL CONCLUSION ENGINE BLOWN I HAVE SEEN SOME RECALLS ON THIS ENGINE 3.6 VVT ALSO PREVIOUSLY HAD A PROBLEM WITH TIPM I ALSO SEE HAS AN ONGOING. POSSIBLE RECALL AND IS RECALLED IN OTHER VEHICLES THAT USE SAME PART. WOULD REALLY LOVE MY VAN FIXED AS THIS ENGINE IS KNOWN TO HAVE PROBLEMS
Jan 27, 2018
SUSPENSION,WHEELS,SERVICE BRAKES
1 complaint
[XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] [XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 20, 2018
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
AIRBAG LIGHT IS ON CONSTANTLY - NEVER TURNS OFF. SEAT BELT LIGHT WILL SOMETIMES COME ON EVEN WHEN SEAT BELT IS SECURE. FUEL PUMP DOESN'T STOP RUNNING AFTER ENGINE IS SHUT OFF. WHILE DRIVING, ALL LIGHTS WILL COME ON ON DASH AND GAUGES/HEADLIGHTS WILL FLICKER THEN CAR WILL DIE. HAS HAPPENED MORE THAN THREE(!) TIMES AT NIGHT ON BUSY HIGHWAY WITH 2 TODDLERS IN CAR!!! HAD TO PULL OFF ROAD IN COMPLETE DARKNESS. I AM FEARFUL OF DRIVING THIS CAR. I WILL NOT DRIVE AT NIGHT ANYMORE.
Oct 25, 2017
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
A LOS POCOS DAS DE COMPRAR LA GUAGUA EN UN DEALER, CUANDO ESTABA DANDO REVERSA SENT QUE DA UNOS BRINCOS Y TIEMBLA. TARDA UN POCO EN MOVERSE. FUIMOS EL DA 2 DE MARZO Y NOS DIJERON QUE ERA NORMAL, AL COMPARARLA CON OTRA PARECIDA, SEGN NOS DIJERON, AN CONTINA HACINDOLO. NO LE HICIERON NADA A LA GUAGUA. AL MES SALIMOS A UNA CITA MDICA Y NO COGI FRENO, BAJAMOS UNA CUESTA Y NO QUERA PARAR, PARAMOS CON LA EMERGENCIA FRENTE A UNA CASA,CUANDO LA CHEQUEARON NO TENA PATTS EN NINGUNA GOMA. LOS COMPRAMOS Y CUANDO LE RECLAM AL DEALER SOLO NOS DIJERON QUE TENAMOS QUE LLEVRSELO DAADO QUE AHORA NO PODAN HACER NADA, MI ESPOSO EST ENFERMO Y NO NOS HAN AYUDADO. TAMBIN TIENE PROBLEMAS CON LOS SEGUROS YA HEMOS COMPRADO 3 BATERAS Y SE AGOTA MUY RPIDO,(DEL CONTROL).'
Jun 08, 2017
VISIBILITY/WIPER
1 complaint
I PARKED MY VAN IN THE DRIVEWAY AT 10:30 A.M. LEFT TO GO PICK UP KIDS AT 2:20 AND THE LEFT REAR WINDOW WAS ALL SHATTERED ON THE GROUND AND INSIDE. I SAW NOTHING OF FOUL PLAY. NO ROCKS, BB'S OR ANY OTHER OBJECTS. IT JUST EXPLODED. NO ONE WAS AROUND BECAUSE THE NEIGHBORS DOGS WOULD HAVE BEEN GOING WILD. THE WEATHER WAS RAINY AND ABOUT 55 DEGREES SO IT WASN'T THE HEAT.
May 15, 2017
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
I PURCHASED MY 2011 GRAND CARAVAN IN JULY 2012 AN HAVE HAD SEVERAL PROBLEMS WITH IT EVER SINCE. THERE HAVE BEEN MULTIPLE INSTANCES OF THE ENGINE STALLING WHILE DRIVING AND/OR MY VEHICLE NOT STARTING. I HAVE SINCE TROUBLESHOT THIS DOWN TO THE FUEL PUMP RELAY BEING FAULTY IN THE TIPM. I HAVE ALSO HAD ISSUES OF UN-COMMANDED OPENING AND CLOSING OF THE REAR SLIDING DOORS WHILE PARKED. I ALSO GET AN RANDOM FLICKER OF THE AIRBAG LIGHT ON DASH WITH AUDIO TONE. THESE ISSUES WERE DISCUSSED WITH A MECHANIC AT THE LOCAL DODGE DEALERSHIP WHEN HAVING A RECALL PERFORMED ON THE "MISFIRE" ISSUE. I WAS TOLD THAT THE SOFTWARE WAS UPDATED AND I SHOULD NOT HAVE ANY MORE ISSUES. THAT HAS DEFINITELY NOT BEEN THE CASE. ONE OF THE ABOVE MENTIONED ISSUES OCCURS ON A WEEKLY IF NOT DAILY BASIS. I DO NOT FEEL SAFE PUTTING MY FAMILY IN THIS VEHICLE!
Apr 24, 2017
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
VAN WILL SHUT OFF WHILE DRIVING AT SLOW SPEED, NORMALLY WHEN SLOWING DOWN TO TURN, WHICH IS VERY DANGEROUS AS YOU HAVE TO COAST ACROSS THE ROAD WITH NO POWER. NO CHECK ENGINE LIGHTS OR ERROR CODES OF ANY KIND. THIS HAS HAPPENED SEVERAL TIMES ALMOST CAUSING ACCIDENTS. THE ENGINE DOES RUN ABNORMALLY AND PERFORMS WELL AT HIGHWAY SPEEDS. WHEN THE PROBLEM HAPPENS IT IS JUST AS IF YOU TURNED OFF THE IGNITION, BUT THE RADIO AND DASH LIGHTS STILL WORK. THE VAN WILL RESTART NORMALLY AND DRIVE. HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE FOR A MECHANIC TO SEE THE ISSUE IT SEEMS TO BE RANDOM.
Apr 11, 2017
STRUCTURE,WHEELS
1 complaint
DRIVING AT ABOUT 70 MPH, WHEN THE L/R TIRE TREAD SEPARATED FROM THE TIRE. *TR
Jan 27, 2017
STEERING,ELECTRICAL SYSTEM,TIRES,SERVICE BRAKES
1 complaint
DRIVING STRAIGHT, APPROX 35 MPH ON 2-LANE STATE HIGHWAY PASSING THROUGH SMALL TOWN WITH RUSH HOUR TRAFFIC ON BOTH LANES AND NO SHOULDER. WITH NO PRIOR WARNING, ALL RED INSTRUMENT WARNING LIGHTS WENT ON AT ONCE, INCLUDING FUEL PUMP/THROTTLE, BRAKES AND OTHERS. CAR STALLED DEAD AND INSTANTANEOUSLY LOST POWER TO STEERING AND BRAKES, WAS IMPOSSIBLE TO CONTROL. WOULD NOT RESTART. FORTUNATELY DRIVER WAS ABLE TO STEER VEHICLE PARTLY OFF ROAD INTO A DRIVEWAY OF BUSY STORE, BLOCKING DRIVEWAY TO CUSTOMERS. STATE POLICE WERE UNABLE TO GET CAR IN NEUTRAL TO PUSH TO SAFE LOCATION. POLICE ORDERED CAR TOWED AND IT IS CURRENTLY AWAITING DIAGNOSIS FOR TOTALLY INTEGRATED POWER MODULE("TIPM") FAILURE AT DODGE DEALERSHIP. THIS WAS A LIFE-THREATENING FAILURE AND IF IT HAD HAPPENED AT NEARLY ANY OTHER LOCATION OR IN ADVERSE WEATHER THERE WOULD HAVE BEEN INJURY OR DEATH TO DRIVER AND PASSENGERS. WE HAVE TOW RECEIPT. WE DON'T KNOW WHETHER STATE POLICE FILED INCIDENT REPORT. MANY SIMILAR TIPM FAILURES OF DODGE AND CHRYSLER VEHICLES HAVE BEEN REPORTED TO NHTSA AND YOU HAVE RECENTLY REJECTED A CENTER FOR AUTO SAFETY PETITION FOR NHTSA INTERVENTION REGARDING THIS DEFECT. CHRYSLER/DODGE IS WELL AWARE OF THE PROBLEMS WITH THE TIPM BECAUSE 80,894 JEEP WRANGLERS AND DODGE NITRO VEHICLES WERE RECALLED IN 2007 FOR THE SAME PROBLEMS. IN THAT RECALL, DEFECTIVE TIPMS HAD A SOFTWARE PROBLEM THAT COULD CAUSE THE ENGINE TO STALL. NHTSA SHOULD REQUIRE DODGE TO RECALL EVERY MODEL THAT HAS THIS SAME TIPM INSTALLED AND TO IMMEDIATELY WARN THE PUBLIC THAT THEIR LIVES ARE IN DANGER EVERY TIME THEY DRIVE THEIR DODGE/CHRYSLER VEHICLE. IT IS UNCONSCIONABLE THAT THE MANUFACTURER AND NHTSA HAVE PREVIOUSLY BEEN INFORMED OF THIS DANGEROUS DEFECT AND FAILED TO PROTECT THE AMERICAN PUBLIC.
Dec 23, 2016
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BATTERY FAILED WITHOUT WARNING. IN ADDITION, THE WINDOWS ROLLED DOWN AND THE LOCKS LOCKED AND UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Dec 02, 2016
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TIPM NEEDING TO BE REPLACED DUE TO ALL WARNING LIGHT AND WIPERS CUTTING ON, DOORS NOT FUNCTIONING, ALL ELECTRICAL MALFUNCTIONING. MOTOR CUTTING OFF LOW SPEED. 20 CODES LISTED. DODGE IS WILLING TO REPLACE FOR AROUND $1000 MY COST.
Nov 01, 2016
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
BEGAN WITH AIRBAG LIGHT ON PANEL COMING ON AND RANDOM LOCKING AND UNLOCKING OF DOORS AND DYING WHILE TRAVELING AT VARIOUS SPEEDS. ALL THESE HAPPEN WETHER THE VEHICLE IS IN MOTION OR NOT. THEN IT WOULD ONLY START USING THE REMOTE STARTER AND NOW IT ONLY STARTS WHEN JUMPED BY ANOTHER RUNNING VEHICLE, EVEN WHEN THE BATTERY IS FULLY CHARGED(TESTED). IT WILL SIMPLY CRANK AND CRANK TILL BATTERY IS DEAD(ABOUT 10 MINUTES) UNLESS IT IS CONNECTED TO ANOTHER RUNNING VEHICLE. IT WILL START EVEN IF BATTERY IS CLOSE TO DEAD THEN.
Oct 21, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
MY VAN DOES NOT ALWAYS START.--WHEN PARKED IN DRIVEWAY OR PARKING LOT; NO DIFFERENCE IF FLAT OR HILL OR ANYTHING. SOME DAYS IT STARTS WITH OUT ANY PROBLEMS, OTHER DAYS IT WILL NOT START EVER--IT MIGHT START AT 8AM, NOT AT 11AM, BUT WORK FOR A WEEK...NO PATTERN. I HAVE HAD IT TO THE SHOW 3 TIMES IN THE LAST 3 MONTHS--EACH TIME IT STAYED FOR MORE THAN 3 DAYS. THEY THOUGHT BATTERY; BOUGHT A NEW BATTERY. NEXT DAY, NO START. ONLY WARNING LIGHT WAS KEY BATTERY LOW--SO THEY CHANGED THAT (EVEN THOUGH I HAD ALREADY DONE THAT). NEXT DAY, NO START AND SAME LOW KEY BAT WARNING. THEN IT WOULD BE FINE FOR A FEW DAYS... AND AGAIN RANDOM START OR NO STARTS. THE LAST TIME THE RED "ELECTRONIC THROTTLE CONTROL" LIGHT WAS ON--IT SHUTS OFF AFTER A FEW SECONDS. SOMETIMES, WHEN IT DOESN'T WANT TO, BUT THEN DOES START, IT ACTS LIKE IT WANTS TO SHUT DOWN WHILE I AM DRIVING. IT WILL SPUTTER AND SEEM LIKE IT WANTS TO SHUT OFF. THE FOLKS AT THE GARAGE ARE COMPLETELY PERPLEXED BY THIS AND HAVE OFFERED TO COME TO MY HOUSE/WORK THE NEXT TIME TO SEE IT BC IT DOESN'T ALWAYS DO IT FOR THEM--WE THINK BECAUSE IF I JUMP IT, IT DOES A TEMPORARY FIX. BUT, THEY ALSO WARN BASED ON OVER CHARGING/SHOCKING A GOOD BATTERY. ANYTHING WE GOOGLE SAYS TO BE CAREFUL DRIVING AND GET TO SHOP... WELL SHOP CAN'T FIGURE IT OUT. I HAVE HEARD ABOUT A FEW RECALLS FOR IGNITION AND KEYS, AND I HAVE A CALL IN TO THE DEALERSHIP ABOUT THIS. I AM WORRIED THAT I WILL BE STUCK OUT WITH MY KIDS; END UP CRASHING WITH MY KIDS; OR WITH THE BAD WEATHER COMING, WE WILL HAVE EITHER OF THEM HAPPEN AND BE STUCK IN THE SNOW. *TR
Oct 19, 2016
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WELL FROM THE TIME I PURCHASED THE CAR I TOLD THE DEALER ABOUT THE IGNITION. THE CAR SPEEDING OFF WHILE I'M DRIVING IN A REGULAR STREET OR HIGHWAY. THE WARNING LIGHTS DOESN'T WARN . ENOUGH IS ENOUGH. RIDING IN THE CAR IN STREET YESTERDAY ONCE AGAIN THE STEERING WHEEL LOCKED IN ME IN TRAFFIC AND IT SHUT DOWN. NO WARNING. SO DANGEROUS. THERE IS NO WAY THERE SHOULD BE SO MANY COMPLAINTS ABOUT THE SAME ISSUES AND THEY NOT HAVE A RECALL AND REPAIRS .MY ALTERNATOR ACTUALLY FRIED AND WE COULD HAVE BEEN KILLED ALONG WITH MY CHILDREN!!!! I'M SCARED. IM PAYING $500.00 DOLLARS A MONTH FOR A VEHICLE THAT IS SITTING AND I CAN'T DRIVE. PLEASE GIVE HELLO ME TO GET JUSTICE.
Jun 18, 2016
SERVICE BRAKES,ENGINE
1 complaint
SEVERAL TIMES THIS WINTER MY WIFE HAS WENT TO START OUR VEHICLE AND IT WOULD NOT START. THIS HAS RESULTED IN MISSED TIME AT WORK AND KIDS MISSING SCHOOL AS WELL AS 1 OCCURRENCE OF BEING STRAINED WHILE OUT SHOPPING. IT SEEMS TO EFFECT IT MOSTLY WHEN REALLY COLD OUTSIDE 30 OR BELOW. WE HAVE ALSO HAD SEVERE ISSUES WITH THE BRAKES. I HAVE HAD ALL FOUR BRAKES REPLACED TWICE AND BOTH FRONT ROTORS AS WELL AS CALIPERS REPLACED. THE PROBLEM IS THAT AFTER A FEW MINUTES OF DRIVING (20-30 MINS) THE FRONT PASSENGER SIDE BRAKE DRAGS CAUSING A VERY STRONG METALLIC SMELL TO ENTER THROUGH THE AIR VENTS INSIDE THE VAN. MY WORRY IS THAT ONE DAY IT WILL CATCH ON FIRE AND MY VEHICLE WILL BE LOST IN THE FIRE.
Apr 04, 2016
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOORS AUTOMATICALLY OPENED AND CLOSED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.
Feb 05, 2016
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE DOES NOT START EASILY AND AT TIMES EXPERIENCES TOTAL POWER LOSS I'VE CHANGED EVERY FUSE AND RELAY AS WELL AS FUEL PUMP AND ANY OTHER MODULE OR RELAY THAT CAN BE REPLACED AND MUCH TO MY DISPARE THE PROBLEMS ARE STILL THERE TO THE POINT I DON'T FEEL SAFE DRIVING WITH OR WITHOUT MY WHOLE FAMILY WHEN IT FINALLY DOES DECIDE TO START IT RUNS GREAT BUT THEN YOU HAVE TO WORRY ABOUT THE COMPLETE POWER LOSS ISSUE WHICH RENDERS MY BRAKES POWER STEERING AND STABILITY CONTROL COMPLETELY USELESS! I DON'T KNOW WHAT ELSE TO DO I'M STUCK PAYING MY FINANCE COMPANY FOR A VEHICLE I CAN'T DRIVE AND BASICALLY SERVES AS LITTLE MORE THAN A PRETTY YARD ORNAMENT WE JUST GOT THIS VEHICLE IN NOVEMBER 2015 THE FIRST SIGN OF AN ISSUE WAS LESS THAN A WEEK AFTER PURCHASE AFTER LITTLE MORE THAN A MONTH AFTER DRIVING OFF THE LOT AND THE THIRD TIME LOSING POWER WHILE DRIVING THE FINAL TIME BEING ON 275 IN CINCINNATI 1/5/16 I DECIDED THAT IT'S PROBABLY BEST TO PARK THE VEHICLE AND NOT PUT OUR FAMILY IN JEOPARDY ESPECIALLY DURING THE COLD CINCINNATI WINTER UNTIL WE CAN FIGURE IT OUT OR AFFORD BOTH THE CAR PAYMENT AND THE TRIP TO THE RIDICULOUSLY EXPENSIVE DODGE DEALERSHIP TO PAY FOR THEIR TECHNICIANS FIGURE IT OUT AND THEN PAY AGAIN TO HAVE IT REPAIRED
Jan 11, 2016
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
THE VEHICLE WAS HARD TO START AND OFTEN WOULD NOT START, FAULTY TIPM.
Dec 05, 2015
UNKNOWN OR OTHER,ENGINE
1 complaint
I HAVE BEEN HAVING PROBLEMS WITH MY VAN CRANKING. SO I TOOK IT TO MY DEALER.THEY CHANGED THE FUEL PUMP AND IT CONTINUED TO DO THE SAME THING. SO THEY REPLACED RELAYS. THEY KEPT MY VAN FOR OVER THREE WEEKS, BUT CLAIMED THEY NEVER COULD GET IT TO DO ANYTHING. BUT EVERY TIME I GET IN IT IN THE MORNING IT STILL DOES THE SAME THING. WHEN YOU TURN THE KEY TO CRANK IT, IT CONTINUES TO TRY TO CRANK. BUT IF YOU TURN THE KEY OFF THEN TO RIGHT BEFORE IT CRANKS, DO THIS A COUPLE OF TIMES THEN IT WILL CRANK. I ASKED IF ANYONE EVER DROVE IT TO SEE IF IT DID THE SAME THING WITH THEM AND THEY SAID NO. NEEDLESS TO SAY IT IS STILL DOING THE SAME THING AND NO ONE HAS BOTHER TO CONTACT ME TO FIX THE PROBLEM. AND MY VAN HAS ALWAYS HAD SERVICE AT THE DEALERSHIP. I WANT MY VAN BACK THE WAY IT WAS!!!!!!!!!!
Nov 10, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
FIRST I WAS TOLD IT WAS THE BATTERY THEN IT WAS THE ALTERNATOR THEN IT WAS THE KEY FOB. AFTER ALL THESE REPAIRS THE DODGE DEALERSHIP SAYS NOW IT'S THE TIMP MODULE. THIS VAN ONLY HAS 65000 MILES. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THE VERY SAME ISSUES FOR CUSTOMERS WITH THE SAME TYPE VEHICLES. I HAVE ALSO SEEN THE LAWSUIT AND RECALL FOR DEFECTIVE TIMP FROM 2013 AND 2014. MY VEHICLE IS ONE THAT WAS LISTED AS AN ADDENDUM LAWSUIT THAT MAY BE AFFECTED BY THIS MODULE. THIS VEHICLE WAS PURCHASED IN FLORIDA IN 2012.
Nov 07, 2015
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
THE VEHICLE OF RECORD HAS BEEN SPONTANEOUSLY SHUTTING OFF ALL DAY, IT SHUT OFF 15 TIMES IN 1 PARKING LOT, BUT THE MOST DANGEROUS ASPECT WAS WHEN IT SHUT OFF WHILE I WAS DOING THE SPEED LIMIT IN A 50 AND A 55 MPH ZONE. IT WILL GENERALLY SHUT OFF RANDOMLY, BUT PRIMARILY AT STOP SIGNS OR BACKING OUT OF PARKING SPACES, BUT THERE HAVE BEEN 3 INSTANCES WHERE IT SHUT OFF AT 40 MPH OR HIGHER IN THE LAST 8 HOURS, WHEN THESE SHUT OFFS HAPPEN IT TAKES 5-10 ATTEMPTS TO RESTART THE CAR. WHEN THESE INSTANCES HAPPEN THE BRAKES AND STEERING WHEEL LOCK UP MAKING IT VERY DIFFICULT TO STOP AND/OR TURN.
Oct 21, 2015
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
WHEN DRIVING AT 30MPH MY VAN ACCELERATED ON ITS ON WITHOUT THE GAS PEDAL BEING TOUCHED. I HAD TO PUSH MY BRAKES, I THEN PULLED OVER. WHEN ATTEMPTING TO DRIVE MY VAN AGAIN IT DID THE SAME THING AGAIN. MY MALFUNCTION INDICATOR LIGHT CAME ON THE DASH AFTER THE SECOND ACCELERATION. I THEN HAD MY CAR TOWED.
Aug 02, 2015
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
ON 7/03/2015 MY 2011 DODGE GRAND CARAVAN WITH 46000 MILES WAS HAVING STARTING, STALLING AND IDLE ISSUES. THROTTLE BODY WAS REPAIRED BY SHOP AND REFUNDED MONEY BECAUSE CAR STILL HAD SAME ISSUES. THE MECHANIC SAID TAKE IT TO THE DEALERSHIP BECAUSE IT WAS NOT KICKING OUT ANY CODES I CONTACTED THE DEALERSHIP AND HAD TO WAIT FOR AN APPT UNTIL AUG 4TH. THE CAR WAS ACTING UP SO I WENT IN WITHOUT AN APPOINTMENT ON 07/21/15 THEY SAID BECAUSE THE ISSUE WAS SO INTERMITTENT THAT I WOULD HAVE TO LEAVE THE CAR FOR A FEW DAYS. ON 07/22/15 THE DEALERSHIP CALLED AND SAID THEY FOUND TWO ISSUES WITH THE VAN 1ST IT NEEDED THE LEFT CYLINDER HEAD REPLACED AND 2ND THE TIPM UNIT WAS BAD. THE GOOD NEWS WAS THE CYLINDER HEAD WHICH WOULD HAVE COST $2000 WAS COVERED UNDER WARRANTY. THE BAD NEWS WAS THE TIPM ( TOTALLY INTEGRATED POWER MODULE) WAS GOING TO COST $1100 TO FIX. THE WHOLE POINT OF BUYING A NEWER CAR WAS TO NOT HAVE THESE HUGE REPAIR BILLS. BUT IN ONE SHOT THIS VAN JUST COST $3600 IN REPAIRS THAT IS JUST INSANE, WHO HAS THIS KIND OF MONEY LAYING AROUND. THE SECOND THIS TIPM UNIT IS A SAFETY ISSUE AFTER DOING SOME RESEARCH A LOT OF OTHER CARS MANUFACTURED BY CHRYSLER ARE HAVING THIS SAME ISSUE. I COULD NOT IMAGINE BEING STRANDED SOMEWHERE WITH MY FIVE CHILDREN OR GOD FORBID STALLING OUT WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT. THIS TIPM SHOULD BE RECALLED NOT HAPPY WITH OUR CHOICE IN THIS VEHICLE ON TOP OF EVERYTHING ELSE WRONG WITH THIS CAR I HAVE A HEAD AND TAIL LIGHT THAT ARE GETTING WATER INTO THEM. I SAY ONCE AGAIN THIS CAR IS 4 YEARS OLD AND HAS A WHOLE HECK OF A LOT OF PROBLEMS. UPDATED 09/09/15*LJ UPDATED 12/05/2017*CN
Jul 22, 2015
ELECTRICAL SYSTEM,SEATS,FUEL/PROPULSION SYSTEM
1 complaint
THE TIPM (TOTALLY INTEGRATED POWER CONTROL MODULE) HAS CAUSED FUEL PUMP PROBLEMS SO DEALER OVERLAYED THE FUEL PUMP COSTING 400 DOLLARS. IT HAS CAUSED MY BLINKER TO INTERMENT STOP WORKING. IT HAS CAUSED BATTERY FAILURE SO WE HAVE TO REPLACE THE BATTERY 150 DOLLARS. NOW THE DRIVER SEAT WILL NOT MOVE IT'S A POWER SEAT AND UNLESS WE REPLACE THE TIPM WE WILL HAVE TO SPEND MONEY TO OVERLAY THE SEAT. AND SOMETIMES IT DON'T WANT TO START WE HAVE NO WAY OF PAYING FOR THE TIPM AND WE WERE TOLD IT'S NOT A PART THAT HAS BEEN UPDATED TO REPLACE IT WITH A FAULTY PART IS LUDACRIS. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED BEFORE SOMEONE IS HURT
Jul 07, 2015
TIRES,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL PUMP FAILED TO SHUT OFF AFTER REMOVING THE KEY FROM THE IGNITION. AS A RESULT, THE BATTERY WAS DRAINED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Dec 29, 2014
AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY VAN SHUT OFF IN THE MIDDLE OF TRAFFIC ON NORTH ROXBORO ROAD ON THE WAY TO NORTHERN HIGH SCHOOL. I WAS PROTECTED UNTIL AAA CAME AND TOWED MY CAR TO THE DEALER. I RENTED A CAR AND I PAID FOR THE 1ST WEEK OF THE RENTAL AND THE OTHER WEEK WAS CARED FOR BY THE DEALER. IT IS UNKNOWN WHAT WAS WRONG WITH THE VEHICLE AT THIS POINT IN TIME. ONCE THIS HAPPENED, A FEW MONTHS LATER THE CAR BEGAN TO CUT OFF AT THE GAS STATION THE DAY BEFORE MY FAMILY WAS ABOUT TO TRAVEL OUT OF TOWN. ONCE IT CUT OFF WE HAD TO DRIVE ANOTHER CAR THAT WAS NOT WORKING WELL TO OUR DESTINATION. AAA JUMP STARTED MY VAN IN ORDER FOR ME TO GET BACK TO THE DEALERSHIP. THE ADVISED ME THAT I NEEDED A NEW BATTERY, HOWEVER THE DEALERSHIP I WAS TOLD THAT IF THE BATTERY WAS LOW AND I RECEIVED A JUMP START I SHOULD DRIVE THE CAR. I TRIED AND TURNED AROUND ONCE AGAIN TO THE DEALERSHIP. I WAITED 30 MINUTES BEFORE SOMEONE WAS ABLE TO PUSH MY VAN INTO THE LOT. MY CAR WAS HELD MOST OF THE DAY AND AT THE END OF THE DAY THEY TOLD ME I NEEDED A BATTERY. I CALLED MY HUSBAND TO DISCUSS THE MATTER, HE WANTED TO DISCUSS THE INFORMATION WITH THEM AND THEY WERE ASKING FOR A LARGE AMOUNT OF MONEY TO FIX NOT ONLY THE BATTERY, BUT THE ALTERNATOR AS WELL. THE ALTERNATOR WAS NOT THE PROBLEM I WAS TOLD ORIGINALLY. I HAD ONLY BROUGHT THE CAR TO THEIR LOCATION. THEY WANTED ALMOST A $1000.00 TO FIX MY VAN. I HAD AAA TOW MY VAN AWAY, AAA BROUGHT ME A NEW BATTERY AND THEY TESTED AND FOUND THAT THE ALTERNATOR WAS THE MAIN SOURCE OF MY PROBLEMS. THE LAST TIME MY VAN SHUT OFF IT HAD ALL OF THE LIGHTS ON. THE VOLTAGE LIGHT, THE ABS BRAKE LIGHTS, THE OIL LIGHTS, THE AIR BAG LIGHTS AND THE BATTERY LIGHT. IT HAS BEEN IN AND OUT OF COMMISSION. I HAD AT LEAST 3 INCIDENCES THAT INVOLVED MY CHILDREN AND FEEL THAT OUR LIVES WERE AT STAKE. I NEED TO HAVE A RESOLUTION IN THIS MATTER WITHOUT BEING REQUIRED TO BUY A NEW PLAN. I FEEL CHEATED. *TR
Oct 21, 2014
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT THE DRIVER SIDE DOOR INTERIOR PANEL CAUGHT FIRE. THE DEALER REPLACED THE DOOR AND PANEL WIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE INITIAL FAILURE. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE ELECTRICAL FAILURES WITH THE REAR DOOR MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Sep 26, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
I WOULD OCCASIONALLY SMELL SMOKE WHILE DRIVING THE FIRST FEW TIMES IT HAPPENED I PULLED OVER BUT NOTICED NO OBVIOUS SMOKE COMING FROM ANYWHERE, THIS WAS NEVER A CONSISTENT ONGOING PROBLEM MEANING I DON'T SMELL IT DAILY. SOMETIMES WHILE DRIVING AT MAYBE 40 MPH IF I GIVE IT A LITTLE MORE GAS TO SPEED UP A LITTLE IT WOULD SPEED UP MORE THAN I THOUGHT IT SHOULD. WHEN UNPLUGGING THE USB CORD INTO THE BOARD FOR MUSIC I CAN HEAR A LOUD NOISE THAT TYPICALLY IS ASSOCIATED WITH ELECTRICAL PROBLEMS. MOST RECENTLY MY A/C HAS BEGAN COMING ON AUTOMATICALLY, THIS BEGAN LAST WEEK AND HAS HAPPENED AT LEAST 5 TIMES SO FAR. SINCE THE A/C ISSUE I GOT ONLINE TO GOGGLE AD SEARCH FOR POSSIBLE RECALLS. I PLACED A CALL WITH A LOCAL DODGE DEALER TO EXPLAIN THE ISSUES I'M HAVING AND ASK ABOUT A RECALL, I WAS TOLD SOMEONE WOULD RETURN MY CALL BUT HAS NOT. THIS VAN HAS A RAMP INSTALLED IN IT AND IS USED TO TRANSPORT MY DAUGHTER WHO HAS SPECIAL NEEDS. I NEED THIS RESOLVED ASAP. *TR
Jun 03, 2014
STEERING,SERVICE BRAKES
1 complaint
WHEN TRYING TO STOP OR SLOW DOWN, STEERING WHEEL VIBRATES SO MUCH IT FEELS LIKE I WON'T BE ABLE TO HOLD ONTO IT. MY SON REPLACED THE ROTOR AND PADS ON FRONT BRAKES AS THEY SEEMED WORN. THEN IN APRIL 2014 WE TOOK THE CAR BACK TO THE DEALER BECAUSE BRAKES WERE GRINDING. THEY REPLACED ROTOR AND PADS AND THINGS SEEMED OK UNTIL MAY, WHEN BRAKES STARTED SQUEALING AND STEERING WHEEL VIBRATING AGAIN WHILE BRAKING.. TOOK CAR BACK TO DEALER ON MAY 21, AND ASKED THEM TO CHECK BRAKES, ROTATE TIRES, AND CHANGE OIL. THEY SAID BRAKES WERE IN THE "GREEN". STILL HAVING VIBRATION OF STEERING WHEEL WHILE BRAKING, SO I ASKED TO BRING IT IN FOR ANOTHER CHECK, AND NOW THEY SAY THE NEW ROTORS, (ABOUT 2 MONTHS OLD) SHOW SIGNS OF SIGNIFICANT WEAR. THEY ASKED ME IF I DROVE WITH BOTH FEET, AND I DO NOT. THEY VERIFIED MY COMPLAINT OF VIBRATION IN THE STEERING WHEEL, AND ASKED ME TO BRING THE CAR BACK IN ON THIS COMING FRIDAY. THE BRAKES SHOULD NOT BE WEARING OUT THIS QUICKLY... *TR
Jun 02, 2014
POWER TRAIN,VISIBILITY,STRUCTURE,TIRES,WHEELS
1 complaint
CONTINUED ISSUES REGARDING VEHICLE PERFORMANCE INCLUDING FRONT TIRES, TRANSMISSION, WINDOW SWITCH, SLIDING PASS. DOORS. FINANCED A 2011 DODGE GRAND CARAVAN ON JAN 25 2013, VIN # [XXX]. UPON DELIVERY I HAD ISSUES WITH CAR AND RETURNED TO DEALERSHIP THE NEX DAY. ISSUES INCLUDED HARD SHIFTING, CAR VEERING OFF THE ROAD AND SOME NOISES AND NO MANUALS OR PAPERWORK FOR WARRANTY. NUMEROUS REPAIRS WERE MADE ON CAR THROUGHOUT PAST 6 MONTHS SOME OF WHICH MADE ON CAR, SOME OF WHICH CAUSED OTHER ISSUES TO COME UP WITH REPAIRS INCLUDING FAILURE TO PROPERLY REPAIR THE CAR, BRAKE ISSUES, ALIGNMENT AND STEERING WHEEL, FRONT TIRES, SLIDING DOOR SCRAPING, TRANSMISSION ISSUES AND MORE. NUMEROUS UNSUCCESSFUL REPAIRS AND OTHER PROBLEMS NOT ADDRESSED OR UNWILLING. FRONT TIRES/ REAR NEVER MATCHED AND WERE SUPPOSE TO BE REPLACE PER SALES AND NEVER HAPPEN CAUSING TREADS TO SHOW AND STILL DOES, TRANSMISSION JERKS AND HESITATES, DOORS RIP PAINT OFF SIDE OF CAR AND SCRAPE. OTHER ISSUES INCLUDE PASSENGER DOOR WINDOW SWITCH AND PICKUP. ** 2 CHRYSLER CASES CREATED AGAINST DEALER TO FIX ISSUES. CASE # [XXX] CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 03, 2013
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AS THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT HE HAD TO SLOW THE VEHICLE DOWN IN ORDER TO REGAIN CONTROL. THE CONTACT ALSO STATED THAT A FEW WEEKS LATER, THE BRAKES FAILED AS HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS NOTHING WRONG WITH VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,903.
Jul 30, 2013
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
WHILE OPENING THE BACK DOOR OF THE MINIVAN, I NOTICED A HISSING SOUND COMING FROM THE SIDE OF THE VEHICLE. MY WIFE AND SON BOTH NOTICED IT A FEW MINUTES PRIOR TO ME OPENING THE DOOR. ABOUT 15 SECONDS AFTER I HAD OPENED IT, I HEARD A LOUD BANG AND THE ENTIRE GAS STRUT EXPLODED AT THE BASE AND SENT BROKEN PIECES FLYING ABOUT 15 FT INTO THE DRIVEWAY. I WAS HOLDING THE DOOR AT THE TIME AND THE FULL WEIGHT OBVIOUSLY WAS THEN UPON ME. UPON RESEARCHING THIS A BIT I NOTICED THAT SEVERAL MAJOR CAR MANUFACTURERS HAD ISSUED RECALLS BUT APPARENTLY DODGE HAS NOT YET. WELL I'M REPORTING THAT OUR 2011 DODGE GRAND CARAVAN HAS THE SAME ISSUE AND HAS THE STABILUS GAS STRUTS. I HONESTLY HOPE NO ONE GETS INJURED AND THANKFUL THAT WE WERE LUCKY IN THIS INSTANCE. HAD IT BEEN MY WIFE NOT HOLDING THE DOOR AND MY SON STANDING RIGHT THERE, THINGS COULD HAVE GONE DOWN QUITE DIFFERENTLY. *TR
Jun 24, 2013
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,200 AND THE CURRENT MILEAGE WAS 37,800. ....UPDATED 10/11/12 *BF THE CONSUMER STATED ROYAL CHRYSLER DIAGNOSED THE FAILURE TO BE BECAUSE OF THE HANDICAPPED EQUIPMENT INSTALLED BY ACCESS UNLIMITED. UPDATED 10/17/2012 *JS
Sep 20, 2012
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
START ENGINE, PUT INTO REVERSE, THE CHECK ENGINE LIGHT AND ESC LIGHT COMES ON. ONLY SEEMS TO EFFECT VEHICLE OPERATION WHEN DRIVING DOWN ROAD AND SLOWING DOWN TO MAKE TURN OR STOP. THEN IT SORT OF JERKS OR DOWNSHIFTS ROUGHLY. BOUGHT THIS VEHICLE USED ON JULY 13, 2012. THIS HAS HAPPENED 4 TIMES ALREADY. WHEN I TOOK IT BACK FOR THEM TO CHECK IT FOR CODES, THEY SAID NOTHING SHOWED UP AND JUST RESET IT. IT HAPPENED AGAIN BEFORE I GOT HOME. *TR
Aug 03, 2012
ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN STARTING, THE ENGINE OCCASIONALLY MAKES A RATTLING NOISE AND CHECK ENGINE LIGHT COMES ON. I TOOK IT TO THE DEALER AND AFTER STATING THAT NO CODES WERE CAPTURED, THEY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON AGAIN SO I TOOK IT BACK AND THEY REPLACED THE CAM POSITION SENSOR, WHICH THEY SAID WOULD FIX IT. IT DIDN'T AND THE CHECK ENGINE LIGHT CONTINUES TO COME ON WITH A RATTLING AT THE START WHICH NOW OCCURS MORE FREQUENTLY. NOW THE TRACTION CONTROL LIGHT COMES ON AT THE START AND OCCASIONALLY WHEN DRIVING AT ROAD SPEEDS AND DRY CONDITIONS. THE VAN LOSES POWER AND IS SLOW TO ACCELERATE. I HAVE TO PULL OVER WHEN DRIVING, OR IF IT OCCURS AT STARTING, I HAVE TO SHUT THE VAN DOWN AND RESTART THE VAN AND THIS CORRECTS THE PROBLEM. THE NEXT TIME IT OCCURS, I WILL JUST DRIVE IT TO THE DEALER AND SHOW THEM BECAUSE THEY DON'T SEEM TO BELIEVE ME OR THEY TELL ME THERE IS NOTHING THEY CAN DO. I SEE THAT I AM NOW NOT THE ONLY ONE THAT THIS IS HAPPENING TOO. *TR
Mar 02, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
CHECK ENGINE LIGHT CAME ON IN EARLY DECEMBER. DEALER RESET THE ERROR CODE AND SAID IT WAS PROBABLY NOTHING. LIGHT CAME BACK ON A FEW DAYS LATER SO WE BROUGHT BACK TO THE DEALER - THE CONSULTED WITH CHRYSLER AND REPLACED THE CAM PHASERS AND SAID THAT SHOULD FIX THE PROBLEM. WITHIN A COUPLE OF DAYS THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT BOTH CAME ON AND THE CAR LOST ALL ABILITY TO ACCELERATE. DRIVING ON HIGHWAY AT 70MPH, GAS PEDAL TO THE GROUND DID NOTHING AND CAR COASTED TO 50MPH BEFORE IT WOULD LURCH FORWARD AND COAST BACK DOWN AND EVENTUALLY CORRECTED ITSELF BUT LIGHTS REMAINED ON. DEALER CONSULTED WITH CHRYSLER AGAIN AND THEY REPLACED THE CAM PHASER SENSORS AND SAID THAT SHOULD FIX IT. WITHIN A FEW DAYS SAME THING HAPPENED, DRIVING ON HIGHWAY, CHECK ENGINE AND TRACTION CONTROL LIGHT TURNED ON AND CAR LOST ALL ACCELERATION AND COASTED DOWN TO 50MPH AND WOULD LURCH FORWARD AND THEN COST DOWN - RPMS WOULDN'T GO ABOVE 1300RPM AND COULDN'T GET ACCELERATION BACK. TOOK CAR BACK TO DEALER (FORTUNATELY WAS ONLY A FEW MILES FROM THE DEALER) AND THEY HAD IT FOR 2 WEEKS AND CHRYSLER RECOMMENDED REPLACING BOTH WIRING HARNESSES AND THAT SHOULD FIX THE PROBLEM. WITHIN A WEEK, SAME PROBLEM, DRIVING ON HIGHWAY AT 70MPH - CHECK ENGINE AND TRACTION CONTROL LIGHT COMES ON, NO ABILITY TO ACCELERATE OR MAINTAIN SPEED, CAR COASTED DOWN TO 50MPH AND WOULD LURCH FORWARD AND COST BACK DOWN. RETURNING CAR TO DEALER AGAIN (MID FEBRUARY). QUITE DANGEROUS TO (REPEATEDLY) LOOSE ACCELERATION AND WITH NO ABILITY TO MAINTAIN SPEED WHEN DRIVING AT 70MPH ON A HIGHWAY. *TR
Feb 20, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THERE WAS AN ELECTRICAL ISSUE AND THEY RESET THE SYSTEM. LATER, WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE SUDDENLY DECELERATED BEFORE STALLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN BACK TO THE DEALER WHERE SHE WAS ADVISED THAT THE CAM SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE DRIVER SIDE REAR THIRD ROW SEAT BELT SUDDENLY LOCKED WITH A PASSENGER IN THE SEAT. WHILE TRYING TO LOOSEN THE SEATBELT, IT ONLY CONTINUED TO TIGHTEN AROUND THE PASSENGER. THE SEAT BELT WAS EVENTUALLY CUT AND THE PASSENGER RECEIVED MINOR BRUISES TO THE ABDOMEN AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THEY REPLACED THE SEAT BELT. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 4,200.
Jul 22, 2011
Frequently Asked Questions
How many problems does the 2011 DODGE Grand Caravan have?
The 2011 DODGE Grand Caravan currently has 529 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2011 DODGE Grand Caravan?
The most common problems reported for the 2011 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2011 DODGE Grand Caravan problem data come from?
All problem and complaint data for the 2011 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Grand Caravan
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
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2004 Problems
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2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other DODGE Models
400
480 Series
580 Series
600
ARIES
Avenger
Caliber
Caravan
Caravan/Grand Caravan
Challenger
Charger
Chassis with Powertrain
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