2012 DODGE Grand Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
581
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
208 complaints
My van tipm went out..it would cut off going down the road the safety door locks was not working the fuel pump was running all the time with switch off
Nov 26, 2025
CAR STALLS UNEXPECTEDLY WITH NO WARNING OR CHECK ENGINE LIGHT ON. INTERMITTENT OCCURRENCES. SOMETIMES INTERIOR LIGHTS STAY ON, SOMETIMES NOT. CAN USUALLY GET CAR RESTARTED RIGHT AWAY BUT NOT ALWAYS. HAS BEEN DOING THIS FOR AWHILE. NEVER KNOW WHEN IT WILL DO IT. HAS DONE IT AT ALL SPEEDS, WHILE PARKED AND WHILE IDLING. HAVE HAD BATTERY REPLACED AS WELL AS STARTER. SUSPECT WIN MODULE. SEE BELOW - APPROXIMATE DATE IS UNKNOWN. HAS BEEN DOING IT FOR SO LONG WE DON'T REMEMBER.
Mar 27, 2025
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while the vehicle was parked, unoccupied, and turned off at the residence, she noticed that sparks and flames were coming from the overhead console. The flames then spread to the front driver's and passenger's side seats. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. The fire department filed a report, which determined that the fire was caused by an electrical wiring failure. The vehicle remained at the residence. The insurance company was not made aware of the fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.
Mar 17, 2025
Van shuts off completely when driving., all lights go off… rolling the car when possible I shift to neutral then I start the ignition and works fine. But lately is more often. My wife picks grand kids from school ., she is afraid an accident may happen. I see this problem on the internet specially at the caravan club. Why this problem is not tackled? Thanks. Also yesterday it shuts down at idle.
May 09, 2024
While driving on freeway or highway, electrical system fails, causing engine shutdown, and power steering and braking system fails to respond without excessive effort and delayed response. ALSO have had intermittent electrical failure while maneuvering vehicle at moderate to slow speeds or while steering around corners or turning into driveways. Touching or inadvertent bumping against ignition switch or rattling of keys on key ring can also cause electrical and dashboard electrical intermittent off/on/off in rapid succession. While driving in heavy traffic on freeway, almost wrecked car when electrical failure occurs during high speed travel and extreme effort to maneuver vehicle safely in heavy freeway traffic making effort to pull over safely a high-risk task. Tendency of driver to over-react or over-steer and under-steer and control car safely to side of road during heavy traffic, WITH NO FUNCTIONING SIGNAL LIGHTS, makes lane changing at high risk of major accident. According to similar reports found on Internet for same model year vehicle, others have reported similar cases of defective ignition switch in steering column, and is a safety hazard and should be recalled and replaced, and should include 2012 year models. While I was able to barely avoid an accident, only means that I was an exception to the rule.
Jan 18, 2024
+ 203 more complaints for this component
ENGINE
45 complaints
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving 70 MPH on the highway, the vehicle inadvertently shut off. The contact stated that the steering wheel became inoperable. The contact was able to pull over safely and restated the vehicle. The contact stated that the failure progressed over time and the vehicle failed to start. The contact stated that several unknown warning lights were flashing on and off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.
May 19, 2025
Smoke comes out from the corner of the hood by the antenna and fumes come from the vents it makes my eyes burn and my throat sore. I'm afraid it might catch on fire. I have had the oil changed the power steering fluid changed I had the radiator changed. I don't know where it's coming from but I do know it is not safe.
Jan 17, 2025
Van stalls while driving it has happened serval times and getting worse. I have had it to mechanic they can not figure out what's wrong. Two of these incidents of this van stalling while driving almost caused me to get hit. Am scared now to even drive it I have my grandbabies with me quit a bit and refuse to take chances with them. Something needs to be done. Dodge needs to FIX this issue.
Aug 10, 2024
Engine stalls soon after I start driving. Lights are still on on the dashboard. I put the car in Park, turn the key to the off position, and turn the key to ignition. Engine starts without issue. This problem happens irregularly. Sometimes happens after a few months, sometimes after a few weeks.
Dec 10, 2023
Engine cooling system has failed multiple times causing the engine to overheat, it has been reproduced by an independent service provider and is available for inspection upon request. To attempt to remedy the issue, the following have been replaced or inspected: thermostat, thermostat housing, radiator, hoses, water pump, oil filter adaptor/coolant bypass, fan, wiring and other associated electrical components. There were no warning lamps or other symptoms of the problem prior to the system failure. Vehicle has not been inspected by manufacturer, police, or insurance representatives. I have attempted contacting Chrysler several times and have been given the run-around regarding a safety recall that matches the symptoms, year, make, and model of my vehicle and have been told that my vehicle's VIN is not part of the recall and that there is no way to get it evaluated and added to the recall. I am unable to upload the repair invoices I have amassed so far with this issue at this time, but can furnish them at a later date if required.
Jun 15, 2023
+ 40 more complaints for this component
UNKNOWN OR OTHER
33 complaints
While driving around 30mph, the van completely shut down. With nowhere to pull over on the right, and to avoid an accident, I turned left onto a side road. I quickly realized I had no power steering or brakes. I had 2 children in the vehicle and school had just let out. Luckily there was no accident. With no brakes, I just coasted until I came to a stop on the side of the road. I wasn’t able to move the shifter into park. After a few minutes, everything came back to life. I was able to shift to park, start it up and drive away. No warning lights came on. No check engine light. This situation could have become really bad, really quick.
Oct 26, 2024
The key fob is loose in the ignition and the car stalls out when I'm driving even on the freeway cause it losses conection and it happens every time I drive it
Apr 24, 2024
The driver and passenger side slide door when turn the child safety lock on the door can still be opened by children by the door button beside the door.
Apr 15, 2023
Can just does every month or so. Starts again in about 30 minutes
Mar 12, 2023
The driver's side sliding door Left Door Actuator/Left Door Latch failed and the door wouldn't close causing a major safety hazard.
Jan 28, 2023
+ 28 more complaints for this component
SERVICE BRAKES
27 complaints
Replacing brakes ever y 18,000 miles normal is every 40,000-60,000 miles
Feb 18, 2023
ALL BRAKE CALIPERS ARE DEFECTIVE THE PISTON SEIZES UP CAUSING THE BRAKES TO WEAR THE PADS OFF IN A SHORT TIME , OVERHEATING AND SEIZING UP THE WHEEL. THE MOST RECENT REPAIR ONLY HAD ABOUT 20,000 MILES ON THE BRAKES I HAVE REPLACED EVERY CALIPER, ROTOR, AND PADS ON ALL FOUR WHEELS THE MOST RECENT ONE WAS JUST TWO MONTHS AGO, NOW I AM BACK TO THE FIRST WHEEL AGAIN. I HAVE NEVER HAD A CAR WEAR BRAKES LIKE THIS SEVERAL DIFFERENT MECHANICS AT DIFFERENT GARAGES. THIS IS A DEFINITE DESIGN FLAW AND SIGNIFICANT SAFETY HAZARD. THE ONGOING REPAIRS ARE COSTING ME APPROXIMATELY 500. PER WHEEL EVERY OTHER YEAR OR SO AND PRECLUDES ME FROM USING THE VEHICLE TO TOW, WHICH IS WHY I BOUGHT IT. I AM AFRAID TO DRIVE AT HIGHWAY SPEEDS AFTER A FEW MONTHS OF BRAKE REPLACEMENT. THE VEHICLE IS ALWAYS GARAGED IN WINTER.
Jul 29, 2019
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT HIGH SPEEDS, THE BRAKE PEDAL PULSATED AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT INSPECTED THE BRAKES AND FOUND THEM TO BE HOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 28,800.
Mar 07, 2019
CALIPERS SEIZED UP GOING DOWN THE HIGHWAY HAD TO STOP BACK RIGHT TIRE WAS SMOKING VAN IS IN THE SHOP BEING REPAIRED
Apr 27, 2018
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND ONCE THE BRAKE PEDAL WAS RELEASED AFTER A STOP, SMOKE WAS NOTICED FROM THE FRONT OF THE VEHICLE BY THE DRIVER AND PASSENGER SIDE TIRES. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON THE DAY THE VEHICLE WAS PURCHASED, THE VEHICLE MOVED SLUGGISHLY AS IF THE EMERGENCY BRAKE WERE ENGAGED, BUT IT WAS NOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122 (678) 534-7470), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE LOCAL FIRESTONE DEALER WHERE IT WAS DIAGNOSED WITH STICKING CALIPERS. TWO INDEPENDENT MECHANICS TEST DROVE THE VEHICLE AND DIAGNOSED THAT THE CALIPERS WERE NOT RELEASING WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT THE FRONT BRAKE PADS WERE REPLACED FOUR TIMES, THE FRONT ROTORS WERE REPLACED THREE TIMES, AND THE FRONT CALIPERS WERE REPLACED ONCE; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000.
Sep 19, 2017
+ 22 more complaints for this component
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
20 complaints
While driving engine was cutting out, stalling, hard to restart. Found the reason was thr TIPM. Found there was a safety recall R09 / NHTSA 15V-115 fuel pump Relay, however this was for other Fiat Chrysler models and not the Dodge Grand Caravan, please help me understand why? The TIPM within this caravan is the same TIPM installed is other Fiat Chrysler models and clearly the same danger concerns. I don't believe I need to tell the NHTSA how scary it was to be driving 65 on a freeway when this occurred putting my life and others around me in danger of possibly losing control of a vehicle. Then learn this same TIPM was part of a large recall, but only on some models and not all. Makes absolutely no sense. I would ask that this prior recall be extended to all models with this TIPM installed as I can only imagine how many others have experienced this; God forbid and accidents were caused. Thank you for your time.
Jan 14, 2025
MY VAN CRANKS, BUT WON'T START, IT HAPPENS ON AND OFF... IT SEEMS TO BE THE FUEL PUMP RELAY EVERYONE'S TALKING ABOUT
Sep 03, 2022
The TIPM unit is causing issues for my wife and kids there is a recall on other models with the same part that is causing issues why wouldn’t it be a safety issue for this model as well if it can cause the same safety concern
Jan 30, 2022
I was driving and the vehicle stalled out. Could have been hit if someone was right behind me. At first the car would keep turning over trying to start and it would after awhile, then lead to going out to the car and the battery completely drained. I had to replace a whole battery and alternator and it is still draining the battery (fuel pump rely). I don't see why there hasn't been a recall to fix this with as many complaints as there are online.
Jul 27, 2021
WHEN TURNING THE KEY OVER TO START THE VEHICLE IT WILL KEEP TURNING OVER BUT NOT CRANK AND IT WILL NOT STOP TURNING OVER UNTIL YOU SWITCH THE KEY IN OFF POSITION. ALSO, AT TIMES THE VAN WILL STALL WHILE RUNING AND SHUT OFF. SO FAR IN PARKED POSITION BUT I AM AFRAID IT COULD HAPPEN WHILE DRIVING. THE FUEL PUMP WILL KEEP RUNING AFTER THE IGNITION HAS BEEN SHUT OFF AND THE KEY TAKEN OUT. THIS RUNS THE BATTERY DEAD AND WILL LEAVE YOU SITTING.
May 08, 2021
+ 15 more complaints for this component
POWER TRAIN
20 complaints
Vehicle started having rough shifting., code for shift relay (P0760) . Relay was replaced .sometimes drives ok other times just goes into neutral when driving, even the shifter in on D position.
Oct 21, 2023
THIS IS THE FIRST IN A LONG LINE OF DODGE VANS THAT HAVE HAD TRANSMISSION ISSUES. SO FAR THERE ARE A TOTAL OF 12 OF THESE VANS THAT HAVE HAD THE TRANSMISSIONS REPLACED & THERE IS ANOTHER ONE HAVING ISSUES NOW.
Mar 04, 2020
TL* THE CONTACT OWNS A 2012 DOGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND/OR OVER BUMPS IN THE ROAD, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT SPOKE WITH TWIN CITY DODGE CHRYSLER JEEP RAM (650 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-3191) AND WAS INFORMED THAT THE VEHICLE NEEDED TO BROUGHT IN FOR DIAGNOSTIC TESTING. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $800 AFTER DIAGNOSTIC TESTING. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE. NO FURTHER ASSISTANCE WAS PROVIDED DUE TO THE MILEAGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Oct 22, 2019
NOTICE A NOISE THAT WAS SORT OF LIKE A GRINDING/GROANING NOISE WHEN IDLING AND IT WOULD GET WORSE IF I TURNED ON THE AC. THE SOUND WAS ALSO PRESENT AT LOWER RPMS BUT WOULD DISAPPEAR AFTER THE VEHICLE GOT UP TO SPEED. TURNS OUT THE FLEX PLATE IS BROKEN. THE NOISE HAS BEEN GETTING WORSE OVER THE PAST MONTH AND AFTER VISITING MULTIPLE SHOPS TO BE TOLD, IT WAS A ROCK IN THE BRAKES, TO MAYBE TRANSMISSION WE FOUND A SHOP THAT IDENTIFIED THE ACTUAL ISSUE.
Oct 16, 2019
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY AND THE GEAR LEVER WOULD NOT SHIFT INTO THE PROPER GEAR. WHENEVER THE TRANSMISSION WAS PROPERLY IN GEAR, THE TRANSMISSION MADE AN ABNORMAL TREMBLING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED JEEP DODGE AUTO ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS INVALID.
Feb 15, 2019
+ 15 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
17 complaints
The van shut down from the sudden. No steering or power. Did it twice on a parking lot and big street
Jan 11, 2024
MY VAN WILL COMPLETELY TURN OFF WHILE DRIVING. THERE ARE NO KNOW REASONS, I HAVE HAD IT SERVICED AND THE MECHANIC CANNOT FIGURE WHAT'S WRONG. THERE ARE NO SPECIFIC FACTORS OF WHEN AND WHY IT CUTS OFF WHILE DRIVING.
Jan 11, 2021
WE BOUGHT THIS VAN USED ABOUT A YEAR AGO. IT DIES SUDDENLY WITHOUT ANY WARNING IN THE MIDDLE OF THE ROAD REGARDLESS OF ANY CERTAIN FACTORS. I HAVE RESEARCHED THIS SEVERAL TIMES WITH MANY OTHER COMPLAINTS SIMILAR TO THIS ONE. THIS IS VERY DANGEROUS FOR MY FAMILY AND I CANNOT BELIEVE THERE IS NO RECALL. I AM A MOTHER OF 3 AND CANNOT AFFORD TO PAY UPWARDS OF 10,000$ TO REPLACE AN IGNITION IF THIS IS THE ISSUE, I AM NOT IN ANY WAY A MECHANIC BUT I HAVE READ/HEARD THAT IS MOST LIKELY THE PROBLEM. DODGE, PLEASE DO WHAT IS RIGHT FOR THE PEOPLE WHO PUT THEIR FAITH IN YOUR COMPANY EVERY TIME THEY PUT THEIR FAMILIES IN YOUR VEHICLES AND RECALL THIS IMMEDIATELY!
Dec 18, 2020
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE INTERIOR AND EXTERIOR LIGHTS WERE FLICKERING. THE CONTACT DISCONNECTED THE BATTERY CABLES AND UPON RECONNECTING THE CABLES, THE VEHICLE OPERATED WITHOUT FURTHER ISSUES. THE CONTACT LEFT A VOICEMAIL WITH WALDORF DODGE RAM (2294 CRAIN HWY, WALDORF, MD 20601 (301) 638-9400) HOWEVER, THE DEALER HAD NOT RESPONDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Dec 09, 2020
THE ENGINE SHUTS DOWN WHILE I AM DRIVING. I HAVE TO PUT THE GEAR SHIFT IN N AND RESTART. ALSO, THE CAR DOES NOT START EVERY TIME
Jul 21, 2020
+ 12 more complaints for this component
FUEL/PROPULSION SYSTEM
15 complaints
The TIPM has failed. It causes the fuel pump to randomly engage and drain the battery. It drained so low the key fob would not work and I needed a locksmith to get inside the vehicle to pop the hood. Our van has been at Lynwood Dodge since February 2022. it took over a month to diagnose and now they can not get the part. The estimate they have given me is around $2,300. That does not count two tows, a locksmith and replacing the fuel pump and a fuel related module around a month prior. The inspection was by the Dodge dealership. To my knowledge no manufacturer representative has checked this vehicle.
Apr 25, 2022
After many tries, the van wouldn't start. Finally started. Brought it to the mechanic. They said the pressure in the fuel pump would drop 15-20 psi and then raise back to spec. They replaced the fuel pump. Van still wouldn't start. Mechanic tested and found the fuel pump was not getting power from the TIPM control module, due to a faulty fuel pump relay. Mechanic said Dodge had issued an external fuel pump relay part due to the issue occurring in many vehicles, however a safety recall had not been issued. Mechanic installed the part and the van starts now. Seems like the fuel pump issue was known by Dodge and should be covered in a safety recall as the TIPM control module used is faulty. Instead of a safety recall, Dodge issued an external relay part to fix the faulty part, but then didn't cover the cost of it for its customers.
Nov 16, 2021
VEHICLE WOULD START AND RUN THEN COUPLE MINUTES LATER IT WOULD JUST CRANK AND CRANK WITH A NO START. THE AFTER A FEW MINUTES IT WILL, WITH A LONG CRANK, IT WILL START.. ONCE VEHICLE IS RUNNING, IT RUNS GOOD UNTIL YOU SHUT OFF THE VEHICLE. THEN IT JUST CRANKS AND CRANKS. SOMETIME BATTERY WOULD DIE FROM ALL THE CRANKING.. LET IT SET THEN CRANK AND IT STARTS AGAIN. SOMETIMES IT WON'T START FOR A DAY OR TWO. ALL TIME IT IS PARKED.
Sep 23, 2020
I WAS DRIVING FINE WITH THE KIDS AND ALL OF THE SUDDEN I FEEL LIKE MY VAN WANTS TO SHUT DOWN ON ME WHILE DRIVING. WENT TO THE PARK ONE DAY AND WHEN CAME BACK WITH THE KIDS THE CAR WOULD NOT START... I FINALLY( AFTER SEVERAL TRIES) GET IT TO START AND GOT HOME SAFE, THANKFULLY. THE NEXT DAY I GO GROCERY SHOPPING AND CAME BACK, THE VAN WOULD NOT START! NOW, I'M FRUSTRATED WITH THE KIDS AND GROCERIES OUT IN THE HOT WEATHER. FINALLY GET IT TO START AND DROVE HOME HOPING TO GET THERE SAFE. FRUSTRATED THINKING CANNOT AFFORD A MECHANIC AT THIS TIME AS I RECENTLY REPLACED THE WATER PUMP AND THAT WASN'T CHEAP. GOT HOME! AND THE NEXT DAY IT WOULD NOT START CALLED ASSISTANCE TO FIGURE OUT WHAT'S WRONG AND EXPLAINED THAT IT WASN'T THE BATTERY NOR THE ALTERNATOR, THERE'S NO CODE AND THAT IT WAS POSSIBLY THE TIPM AND THAT WAS GOING TO BE ABOUT A $1,200 IF NOT MORE TO REPLACE. EXPLAINED THAT GRAND CHEROKEE AND OTHER DODGE CAR HAD RECALLED IT BUT NOT THE DODGE GRAN CARAVAN
Aug 12, 2020
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE. THERE WERE ALSO BURN MARKS AROUND THE FUEL PUMP RELAY. DICK HANNAH JEEP LOCATED AT (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 342-9650) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED THE COST OF $1273 FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,660.*DT *TP*DT CONSUMER STATED VEHICLE STALLED ONE MORE TIME AFTER TAKING IT TO THE DEALERSHIP.*JB
Mar 04, 2020
+ 10 more complaints for this component
STRUCTURE
12 complaints
DRIVER SIDE REAR SLIDING DOOR STUCK IN LOCKED POSITION. MECHANISM HAS FAILED AND MANUAL UNLOCK DOES NOT WORK. DOOR CANNOT BE OPENED.
Mar 12, 2021
LEFT SIDE PASSENGER DOOR STUCK CLOSED. DOOR WON'T UNLOCK OR OPEN, NEITHER AUTOMATICALLY NOR MANUALLY. THIS IS A HUGE SAFETY RISK.
Nov 14, 2020
HAVE HANDICAPPED VAN, A VMI NORTHSTAR CONVERSION .IMMEDIATELY VAN WOULD SHUT OFF WHILE STILL MOVING. BATTERY WAS DEAD IN AM 16HRS AFTER FULLY CHARGED BATTERY.3 BATTERY ALL DIE-BATTERY DISCONNECT USED STOP ABNORMALLY HIGH DRAINAGE . MANY BIZARRE ELECTRICAL MALFUNCTIONS, BATTERY DRAIN NEVER FOUND AFTER TRUELY ADMIRABLE EFFORT. RUST RUST RUST -SAND BLAST ANTIRUST-MORE RUST RUST RUST TO FRAME-TOLD BATTERY AND MALFUNCTIONS DUE TO A SHORT SOMEWHERE. ANYWAY RUST RUST SOME MORE.VMI ADMITS RUST VERY UNUSUAL SO MUCH SO QUICKLY.BUT SAYS NO LONGER RESPONSIBLE DUE TO SETTLEMENT BEFORE FOR RUST RUST AND MALFUNCTIONS.THOUGHT REPLACMENT VEHICLE WAS OUTCOME ,NOT 11K FOR ELECTRICAL MALFUNCTIONS AND RUST-TOLD NO MORE ABNORMAL RUST ANYMORE BUT MORE RUST ANYWAY. GOOGLED "CONSTANT ELECTRICAL DISCHARGE" AND "RUST" AND GALVANIC CORRUSION MAIN RESULTS. NO LOCAL COLISION PLACE WILL "FIX IT" DUE TO LIABILITY WHEN BRAND NEW STEEL IS NO MORE RUST PROOF THAN MANUFACTUERS. ONLY VEHICLE USE POWERCHAIR SAYS RUSTED FRAME MAY DROP ME. DISTRICT MANAGER SAID RUSTS SHOULD NOT HAPPEN BUT I SIGNED RELEASE AFTER RUST TREATMENT-SORRY HE REALLY WAS BUT NO MORE LIABILITY FOR ABNORMAL RUST ADVISED NOT TO USE VEHICLE .SO THIS IS FOR OTHERS-THE VMI CONVERSION NICE IF FUNCTIONAL, MAYBE RUST FROM VMI CONVERSION PROCESS AS VEHICLE ENTIRE FRAME IS REPLACED BY VMI. HOPEFULLY JUST A LEMON BUT ITS VERY SERIOUS LIFETHREATENING AND VERY REAL, THE RUST MAKES SOLID STEEL SEAPARATE LIKE CHEESE SLICES. ELECTRICAL DRAIN CAUSE AND RUST CAUSE UNKNOWN DESPITE OVER 100 HRS OF WORK BY VMI ENGINEERS AND LOCAL VMI DEALER. WOULD BUY A HONDA OR TOYODA AND VERY BASIC MANUAL CONVERSION. IF ABLE GET SEAT COMES OUT AND JUST STRUGGLE TO GET IN. THE FANCY CONVERSION NOT WORTTH IT BETWEEN SO MANY UNKNOWNS. I COULDN'T CARE LESS ABOUT PRIVACY .ITS SAFETY FOR OTHERS .
Oct 16, 2020
BOTH REAR PASSENGER SLIDING DOORS WILL NOT OPEN. THEY ARE UNLOCKED (USING BOTH THE FOB AND THE INTERIOR MANUAL LOCK/UNLOCK). THE VAN IS ALWAYS IN AN OFF/NOT RUNNING OR PARKED STATE WHEN ATTEMPTING TO OPEN DOORS. WHETHER USING THE FOB OR MANUAL DOOR HANDLE, THE DOORS MAKE A CLICKING SOUND AND ATTEMPT TO OPEN (JERKS AND MOVES A NEGLIGIBLE AMOUNT) BUT DOES NOT OPEN. THE DOORS CANNOT BE OPENED MANUALLY. I CARRY 2 SMALL CHILDREN AND ONLY 1 HAS THE ABILITY TO RELEASE HIMSELF FROM HIS CAR SEAT AND FIND A FRONT DOOR TO EXIT OUT OF. IN AN EMERGENCY THE 2 CHILDREN WOULD BE DIFFICULT TO EXTRICATE WITHOUT CLIMBING THROUGH AN OPEN BACK HATCH (IF ACCESSIBLE) OR OVER THE FRONT SEATS. THIS IS A KNOWN ISSUE. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499 HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41909_DS650359
Nov 12, 2019
DRIVER SIDE BACK DOOR QUIT WORKING AND CANNOT BE MANUALLY OVERRIDDEN. WE CANNOT OPEN IT AT ALL. HUGE SAFETY ISSUE IF WE ARE IN A WRECK AND THE PERSON IN THE BACK SEAT CANNOT EXIT THE VEHICLE. THIS IS A PROBLEM WITH MANY OF THESE VANS I HAVE NOTICED. THERE SHOULD BE A RECALL BEFORE SOMEONE DIES AS A RESULT!
Apr 12, 2019
+ 7 more complaints for this component
AIR BAGS
11 complaints
The driver's seat active headrest spontaneously deployed while my wife was operating the van. Luckily this did not cause an accident, but being hit in the back of the head by the headrest certainly can cause an accident in the future. Inspection shows the internal plastic latch mechanism broken, thus the spontaneous, unintentional deployment of the active headrest.
Jul 03, 2025
Greenway CDJR in Florence Alabama did the T33 airbag recall on my Grand Caravan. I recently found out while investigating another issue that they had taken a shortcut and the work wasn't properly or thoroughly done. The recall was to correct an issue with exposed wiring and the remedy was to install a protective sleeve. Rather than remove the retaining clip to install the whole length of sleeve they cut the sleeve to fit up to the clip leaving wiring unprotected. Greenway is under new ownership as Singing River CDJR. I contacted the general manager and sent pics and informed him I couldn't put the air bag assembly back in until the work was done. On October 31st this year he said he would have an advisor contact me to schedule an appointment. I haven't been scheduled nor heard back. I fear this has happened to more vehicles than just my own. In addition to not having a driver side airbag now I also don't have a horn as it is part of the assembly. The sleeve is supposed to be 6mm. It was cut short.
Nov 20, 2024
2012 DODGE GRAND CARAVAN FRONT PASSENGER HEADREST DEPLOYMENT 4 MONTHS AGO. VEHICLE UNOCCUPIED, IN DRIVEWAY. NO REAR-END IMPACT [OR ANY OTHER] IMPACT OF ANY KIND. DEALERSHIP QUOTES $822 TO REPLACE THE HEADREST, EST. $129 LABOR. I SEE CLASS ACTION LAWSUITS VS. CHRYSLER ALLEGING DEFECTIVE DESIGN OR MATERIALS. NHTSA SHOULD INVESTIGATE THIS SHODDY WORKMANSHIP AND CAVALIER ATTITUDE.
Oct 13, 2020
THE AIR BAG LIGHT WOULD GO ON AND OFF AS I TURNED THE WHEEL STARTED IN 2016 AND NOW DEC 2019 ITS ON ALL THE TIME AND MY HORN DOESN'T WORK AND THERES A CRACK IN THE INTERIOR WHERE THE HORN IS.MY FEAR IS WHAT COULD HAPPEN NEXT COULD THE AIRBAG GO OFF WHILE IM DRIVING ALSO I NEED MY HORN WHERE I WAS OUT DRIVING 35 MINS AGO IN MY CITY A CAR ALMOST SIDE SWEEP ME I TRIED TO HONK THE HORN AND NOTICE I HAD NO HORN I HAD TO THINK FAST AND WENT HALF WAYS INTO THE ON COMING TRAFIC LANE THANKFULY THE LANE WAS EMPTY I DONT BELIEVE THAT THIS SHOULDNT HAVE BROKEN
Dec 27, 2019
EVERY TIME WE START TO VEHICLE AND DRIVE IT FOR A LITTLE BIT THE AIRBAG LIGHT COMES ON DINGS MUST BE A MALFUNCTION USUALLY COMES ON LOW SPEED SOON AFTER WE START
Oct 08, 2019
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
11 complaints
WHILE PULLING INTO A PARKING SPACE WITH MY FOOT SLIGHTLY ON THE BRAKE PEDAL, THE ENGINE SURGED WITH AN AUDIBLE REVVING, AND THE VEHICLE ACCELERATED RESULTING IN A COLLISION. IDLING OR NEAR IDLING IN COLD WEATHER SEEMS TO BE A FREQUENT ISSUE, BUT THIS IS THE ONLY TIME IT HAS NOT BEEN OVERRIDDEN BY APPLYING THE BRAKE.
Jan 23, 2021
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND WITHOUT WARNING INDEPENDENTLY ACCELERATED WHILE IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT THEN DEPRESSED THE BRAKE PEDAL AND SHIFT THE GEAR TO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. AS A RESULT THE VEHICLE HIT ANOTHER VEHICLE. . A TOTALED OF 5 VEHICLES WERE INVOLVED IN THE CRASH. THE VEHICLE WAS THEN TURNED OFF. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FAILED. THE CONTACT STATED THAT ONE OF THE VEHICLE WAS OCCUPIED HOWEVER NO INJURIES WERE SUSTAINED BY THE VEHICLE OCCUPANT. THE CONTACT SUSTAINED WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Mar 11, 2020
WHILE DRIVING DOWN THE ROAD AFTER COMING TO A STOP SIGN AFTER RELEASING THE BRAKE PEDAL THE CAR SUDDENLY ACCELERATED UNCONTROLLABLY THEN AFTER PRESSING THE GAS PEDAL IT STOPPED. THE NEXT LIGHT I CAME TO SAME THING HAPPENED THE CAR ACCELERATED AFTER TOUCHING THE BRAKES AND I ALMOST WENT THROUGH A LIGHT CAUSING AN ACCIDENT. TOOK IT TO THE DEALER THEY CHECKED IT OUT AND SAID NOTHING IS WRONG VERY SCARED TO DRIVE THIS CAR WITH THIS ISSUE
Oct 26, 2017
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL WITHOUT HIS FOOT ON THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO INCREASE RPMS INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED. AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE ACCELERATION RECURRED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED IT OFF FOR TEN MINUTES. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. FOUR MONTHS LATER, THE FAILURE RECURRED WITHOUT THE CRUISE CONTROL BEING OPERATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Aug 16, 2017
WHILE ACCELERATING TO 65 MPH ON AN INTERSTATE MY GAS PEDAL BECAME STUCK AND BEGAN TO ACCELERATE MY VAN TO A HIGHER SPEED, I ATTEMPTED TO RESOLVE THIS ISSUE BY TAPPING THE BRAKE HOPING THE SYSTEM WOULD RESET OR DISENGAGE BUT IT DID NOT. I ALSO CHECKED MY FLOOR MAT TO ENSURE IT WAS NOT INTERFERING BUT IT MOVED EASILY. TO STOP THE ACCELERATION, I HAD TO PHYSICALLY PULL ON THE GAS PEDAL IN WHICH IT FINALLY RELEASED FROM BEING STUCK AND ALLOWED ME TO DRIVE AT A NORMAL RATE OF SPEED. *TR
Apr 19, 2015
+ 6 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
10 complaints
While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in the road occurs. The loss of power to the vehicle is obviously a significant safety issue. We have been able to restart it when switching to neutral and turning the key; however, this obviously isn't a safe solution while traveling down the highway with no power to the vehicle. This has occurred multiple times at varying speeds (30-70 mph) over the last few years - I am reporting it now as I was assuming/anticipating there would be a recall on this safety issue.
Nov 16, 2025
The car SHUTS OFF while DRIVING NO MATTER THE SPEED!!! The vehicle also pops out of gear when it shuts off. You have to use the emergency release button to change the gear to put it in park to try to start it again, which usually takes a little while to get it started. The safety hazard could be FATAL to the driver and whomever may rear-end the vehicle due it shutting off and loosing power steering and the brakes. This vehicle is currently at the dealership for the second time. They say that they cannot find the problem. I looked online for fixes and found HUNDREDS of complaints of the same issue for this same vehicle with no fix due to everyone being told they cannot find the problem. This could be FATAL!
Jul 18, 2023
Engine shuts off while driving down expressway and randomly just shuts off. Very dangerous and someone is going to get killed. Dodge/Chrysler needs to do sometime about this.
Mar 16, 2022
It refuses to start. Light comes on the dash for the throttle body and when fuses were tested it was found that the TIPMs power cuts out. Which led to a research and found online that a recall on that exact issue/part was for certain 2011-2012 models. I called my local dodge dealership and was told that my van didn't fall under that recall because it was VIN specific. If my 2012 Dodge grand caravan is having those issues, why is it not under the recall. This car is my main transportation for myself and my family. I have 5 school aged kids that rely on this vehicle for transportation everyday. I NEED this to be taken care of as soon as possible, please.
Sep 17, 2021
MY VAN CUT OFF IN THE DRIVEWAY, THANKFULLY I WAS PARKED AND WILL NOT TURN OVER OR CRANK BACK UP. WE HAD JUST GOTTEN HOME,, WE COULD HAVE BEEN ON THE INTERSTATE!!! THERE IS A RED LIGHT BLINKING LIGHT UNDER THE NEUTRAL. I AM READING HUNDREDS OF COMPLAINTS OF THE SAME PROBLEM AND THIS SHOULD BE RECALLED. MY VAN IS A HANDICAP ACCESSIBLE VAN FOR MY DAUGHTER AND THANKFULLY WE WERE NOT DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED. WE HAD JUST GOTTEN HOME FROM CELEBRATING HER BIRTHDAY AND HAD HER, MY 82 YEAR OLD GRANNY, MY WIFE AND MYSELF. WE COULD HAVE BEEN KILLED. THIS IS DANGEROUS. I HAD IT LOOKED AT AND IT IS GIVING A CODE U1197 THAT'S A SECURITY CODE. THIS NEEDS TO BE RECALLED IMMEDIATELY!!! THERE ARE TOO MANY COMPLAINTS
Apr 09, 2021
+ 5 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
9 complaints
The TIPM has a built in fuel relay switch which fails sometimes won't allow vehicle to start other times it and stall while driving twice in one trip my vehicle stalled on the highway loss of all power and engine completely shuts off with no power steering or brake assist very scary and wreckless was very fortunate to have avoid multiple accidents the is already a recall associated with this issue on the Dodge Durango and Jeep Cherokee but for some reason the Doge Grand Caravan was left off and it posses a huge safety risk for the people and families that are driving them!
Jul 16, 2022
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED. THE VEHICLE OPERATED AS INTENDED AFTER IT WAS RESTARTED. THE CONTACT ALSO STATED THAT ON OCCASIONS WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO BE STARTED WHICH CAUSED THE BATTERY TO DRAIN. ADDITIONALLY, THE FUEL PUMP REMAINED IN OPERATION EVEN AFTER THE IGNITION WAS TURNED OFF. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER MIKE ANDERSON CHRYSLER (417 S. 3RD ST. LOGANSPORT, IN.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
Feb 07, 2020
OVER THE LAST 6 WEEKS, ON OCCASION WHEN ATTEMPTING TO START THE VEHICLE- IT WILL CRANK WITHOUT TURNING OVER AND RUNNING. THIS REQUIRES MULTIPLE ATTEMPTS BEFORE THE VEHICLE WOULD RUN. IT HAS BECOME A MORE FREQUENT EVENT TO INCLUDE BRIEFLY RUNNING THEN SHUTTING DOWN. WTHIN THE LAST WEEK, THE BATTERY HAS DRAINED WITHOUT CASUE- REQUIREING CHARGING. AS OF TODAY, THE FAILURE TO START ISSUE PERSISTS REQUIREING MULTIPLE ATTEMPTS. THIS HAPPENS ON A COLD START AS WELL AS WHEN THE VEHICLE HAS BEEN RUNNING/IS WARMED UP. DDIAGNOSTICS LEAD TO A FAILURE OF THE FUEL PUMP RELAY IN THE TIPM. THIS IS A WELL DOCUMENTED ISSUE FOR THIS ENGINE/TIPM HOWEVER THE CARAVAN HAS NOT BEEN INCLUDED IN THE RECALL AS THE DRUANGO AND JEEP VEHICLES HAVE BEEN. THE FAILURE OF THIS TIPM HAS BEEN DOCUMENTED TO INCLUDE SUDDEN ENGINE SHUTDOWN WHILE IN OPERATION REPRESENTING A SIGNIFICANT DANGER TO THE PUBLIC. BASED ON REVIEWS OF OTHER COMPLAINTS, AN ORDINARY REASONABLE PRUDENT PERSON WOULD BELIEVE THAT THIS TIPM FAILURE IS A IMINENT THREAT TO SAFETY. THE MANUFACTURER SHOULD BE REQUIRED TO EXPAND THE RECALL AND REPAIR TO ALL VEHICLES EQUIPPED WITH THE SUSPECT TIPM. CURRENTLY, A NON RECALLED VEHICLE WOULD HAVE THE TIPM MODULE REPLCED AT A SIGNIFICANT COST TO THE OWNER OR, A NON DEALERSHIP INSTALLED "RECALL" REPAIR (NEW RELAY) INSTALLED THAT WOULD NEGATE ANY FURTHER/FUTURE RESPONSIBILITY OF THE MANUFACTURER. AUTHORIZED SERVICE CENTERS SHOULD BE REQUIRED TO PROVIDE THE OPTION OF PAYING FOR THE "RECALL" REPAIR WHEN SERVICING A VEHICLE NOT ON THE RECALL LIST. KNOWING THIS TIPM FAILURES POTENTIAL, I WOULD SUGGEST THAT, REGARDLESS OF ANY CLASS ACTIN SETTLEMENT- THE MANUFACTURER BE REQUIRED TO MITIGATE THIS ISSUE AT THE LEAST POSSIBLE EXPENSE TO THE VEHICLE OWNER.
Jan 13, 2020
MY FUEL PUMP KEPT RUNNING WHEN THE CAR WAS OFF AND THE KEY WAS OUT IT WAS THE TIPM COMPUTER THAT WAS BAD I BYPASSED THE TIPM WHEN THIS WAS FIXED AT DODGE NOW MY BATTERY LIGHT IS COMING ON ITS A BRAND NEW BATTERY AND ALTERNATOR AND IM BEING TOLD ITS THE TIPM. IT ALSO WAS EFFECTING ACCELERATION IT WOULD RAMP UP RPM BUT SPEED WOULD NOT CHANGE THIS ISSUE OCCURED WHILE IN MOTION DRIVING ON A FREEWAY
Apr 23, 2019
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249, (513) 683-3000) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THERE WAS A CONSTANT LOSS OF POWER AND REDUCTION IN SPEED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). IN ADDITION, PERTAINING TO THE NHTSA INVESTIGATION, THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE TIPM, FUEL SYSTEM, AND/OR ENGINE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Jan 04, 2019
+ 4 more complaints for this component
SEATS
8 complaints
Passenger side active head rest deployed while the car was parked without a rear end collision. No SRS light or anything. Unable to reset the headrest and no active recalls for the car even though there is an active lawsuit out of Florida about the same issue. See https://www.classaction.org/news/class-action-hundreds-of-thousands-of-dodge-jeep-chrysler-vehicles-equipped-with-defective-active-head-restraints#embedded-document We will be contacting the dealer in the morning to see if we can get the headrest replaced free of charge but unless there is a investigation and force recall by you i am afraid the dealer will not provide us with a fix without charging us an arm and a leg. I am afraid to drive the car now under the suspicion that the driver side headrest may blow at any point leaving me with either a crash or injury to my head.
Jul 22, 2021
THE FRONT PASSENGER ACTIVE HEAD RESTRAINT (HEADREST) DEPLOYED WHILE THE VAN WAS JUST SITTING STATIONARY IN THE GARAGE, NOT FROM BEING REAR-ENDED LIKE IT'S DESIGNED.
Sep 24, 2020
OUR HEADREST DEPLOYED WHILE GOING DOWN THE ROAD. IT HIT MY HUSBAND IN BACK OF HEAD BUT NO REAL DAMAGE, HE JUST HAS SMALL BUMP. THE NOISE STARTLED ME BUT I WAS ABLE TO STAY ON ROAD.
Aug 13, 2020
HEAD READ SPONTANEOUSLY EJECTED OR POPPED WHILE PARKED. ALMOST LIKE A AIRBAG WOULD.
Mar 08, 2020
WAS ADJUSTING HEADREST DOWN AND IT POPPED OUT CANT GET IT TO GO BACK. VEHICLE WAS STATIONARY AS I WAS CLEANING
Oct 05, 2019
+ 3 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
6 complaints
Rear door won't engage or open seems to be electrical, then once figured out. The vehicle wldnt run, had a new battery put in, then it acted like the fuel pump, but the fuel pump kicks in the alternator was replaced as the fuel pump a year ago. Then we bypassed the regulator and now thr is nothing in the entire van works intact when u try put the charger on it, which the battery indicator says fully charged the whole fuel box vibrates and shakes. But thr is absolutely no power inside the vehicle thr is definitely without a doughty something wrong with the vehicles entire fusebox. This is very odd and not normal The entire brain of this vehicle is a problem. I have had a problem with this lemon since I bought it I have had it sitting more then driving spent more money on it then I. Able to use it something is definitely wrong with this vehicle.
Dec 30, 2022
I was driving on a side street fortunately instead of the interstate each of the times that the car died! All of the dash lights came on and it just stopped running. I called for service and the tow driver checked the battery and it was fine, but but would not start or jump. Had it towed to the mechanic. A new battery was put on and it ran for a couple of days then died again. It would not jump so towed back to mechanic. Mechanic said they charged the battery, got it started said they ran diagnostics finding no issues. the next day it died again and would not jump. It is back at the mechanic's with them trying to figure this out. In my own research, I found this site and the repeated problems just like this. If I had been on the interstate, any kind of busy traffic it could have been tragic! I don't know why this persistent Dodge problem has not been recalled and fixed! I'm concerned that when we get the part replaced it will have the same problem. I don't want anyone to have a dangerous car. I'm stuck with this vehicle that is not safe even when fixed or don't fix it and trash it. Either way I have to buy another car. The sad thing is that until this repeated problem, I loved the car.
Aug 06, 2022
My Dodge Grand caravan is having ignition issues and will randomly die while driving or just sitting. It has happened on the highway going 70mph. It is very dangerous as I lose all power until I would flip the ignition off and then back on. I have looked and found the recall on other vans but it is not listed under my VIN. What do I do to get this fixed before I am in am accident.
Jun 15, 2022
VEHICLE WILL EITHER NOT START OR TAKES 6-12 TIMES TO START, NOT A BATTERY ISSUE. ALSO POWER DOOR WILL RANDOMLY NOT OPEN. TRUNK WILL NO LONGER OPEN WITH THE PRESS OF THE BUTTON ON THE KEY. I'VE SEEN THE NOT STARTING AS AN ISSUE WITH MANY OTHER PEOPLE
Jan 19, 2020
IGNITION SWITCH THE VAN TURN OFF IF YOU HIT A BUMP AN HIGHWAY
Oct 19, 2017
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
6 complaints
2012 caravan staling/dyng while driving, at take off from stops n issues starting with it just dying time after time over n over. Getting codes for low input power for the system n tcm plus misfire codes n O2 sensor code. Had new battery n both battery n alternator check out perfect. All new fuses n relays n CB1. Changed Oil, filter n housing n spark plugs twice, all new O2 sensors n new ignition coils. New starter. Got new key fob n ignition key as well. Still same issues with no starts, difficult starts, stalling n dying while driving months later
Jun 03, 2022
While driving 55 MPH on the highway all the lights on the dashboard began flashing and the vehicle lost ALL power - No power steering, no brakes, no engine, nothing. Luckily I was going uphill in the mountains without any traffic and was able to eventually stop. Had there been a vehicle behind me, the results could have been fatal. The vehicle was towed to a nearby trusted shop. They are saying it needs a whole new engine. The problem is, even with a replacement engine, this could happen again with a new/rebuilt Chrysler/Dodge engine. Keep reading please. In researching, I found that this is a known issue with this and other Chrysler/Dodge models. There was a previous Class Action Suit in California settled regarding this issue that required all plaintiffs to file before December 2018. Sadly, I did not purchase the vehicle until 2019 and this issue did not occur until 2021. I'm hoping there is some way to make Chrysler/Dodge accept responsibility for this through a recall or another class action suit as I have read many complaints online regarding this issue. How many people have to die before somebody does something about this?
Dec 02, 2021
TOOK MY 2012 DODGE GRAND CARAVAN TO THE TEMPE DEALERSHIP TO HAVE THE RECALLS FIXED. SOON AFTER THEY DID THE RECALLS MY CAR WOULD NOT DRIVE OFF THE LOT THEY TOLD ME THAT THE FUEL PUMP WAS BAD AND IT WOULD COST $806 TO FIX IT. SO I TOLD THEM LETS DO IT. I GET A CALL AN THE SAID ITS THE TIPM ! $1400 DOLLARS LATER MY CAR IS STILL RUNNING PRETTY ROUGH AND NOT GETTING POWER AND COMPLETELY SHUT DOWN WHILE DRIVING. SO I CALL THE DEALER AND THEY TOW IT IN TO TELL ME IT IS MY FUEL PUMP. SO $800 THEY SAID ITS FIXED AND I SHOULD HAVE NOTHING GOING WRONG. 3 DAYS LATER MY CHECK ENGINE LIGHT COMES ON AND A CODE P0456 EVAC LEAK! SO I CALL THE DEALER AND LET THEM KNOW . I THEN PURCHASED A GAS CAP JUST TO MAKE SURE THAT WAS NOT THE PROBLEM. LIGHT STAYED ON. SO I GET THE VAN TO THE DEALER AND THEY HAD MY VAN ALLDAY TO SAY ITS MY GAS CAP . LET ME REMIND YOU I JUST PURCHASED ONE. SO THEY GET THE CHECK ENGINE LIGHT TO GO OFF AND NOW EVERYTIME I FILL THE TANK UP GAS FUMES ARE SOO STRONG IN THE VEHICLE AND IS RUNNING VERY POORLY. HONESTLY IM SCARED TO HAVE THEM LOOK AT IT . I JUST WANT MY VAN SAFE I HAVE KIDS . ITS MY ONLY VEHICLE.
Jul 27, 2020
THE TIPM ON SOME MODEL VEHICLES HAS A RECALL BUT THEY ALL USE THE SAME TIPM. IT WAS SHUTTING DOWN ON THE ROADWAY DUE TO BAD FLUID PUMP RELAY
Jun 30, 2020
I WAS DRIVING VAN TRYING TO MERGE ONTO HIGHWAY WITH MY FAMILY WHEN CHECK ENGINE CAME ON AND VAN JUST WENT LIMP AS I MERGED WE ALMOST GOT HIT FROM BEHIND THANKFULLY WE DIDN'T! THIS IS A KNOWN PROBLEM WITH CHRYSLER AND DODGE 3.6 ENGINES I RECENTLY PURCHASED A USED 2012 DODGE CARAVAN RT I SHOULD HAVE DONE RESEARCH ON IT, ALSO I TRIED TO GET EMISSIONS TO PASS INSPECTION AND I FAILED, THERE IS THIS P06DD CODE THAT IS AFFECTING THE VAN, I BRAND VAN TO MECHANIC AND OVER A WEEK LATER NEW OIL PUMP NEW OIL FILTER HOUSING ADAPTER AND OVER 1K IN PARTS AND LABOR AND THE PROBLEM STILL EXIST PERTAINING TO THAT P06DD CHECK ENGINE CODE! THAT CODE PUTS ENGINE IN LIMP MODE OR SAFE MODE, IT MAKE VAN VERY SLOW WITH OUT ANY POWER WHICH IS VERY DANGEROUS TRYING TO GET ONTO HIGHWAYS WHEN YOU VAN WILL NOT ACCELERATE BECAUSE OF CODE! MECHANIC TRIED EVERYTHING EVEN WITH HELP FROM A CHRYSLER TECHNICIAN, ANDY THEY CAN'T GET RID OF THAT CODE P06DD LIKE I SAID OIL PUMP REPLACED OIL FILTER HOUSING REPLACED OIL PRESSURE SWITCHED REPLACED WIRES HARNESS COMPUTER REFLASHED, I DID RESEARCH AND I SEE PLENTY OF DODGE JEEP AND CHRYSLER WITH 3.6 HAS THIS ISSUE EVEN VEHICLES THAT COME OUT OF THE DEALERSHIP BRAND NEW HAS THIS ISSUE! IN MY CASE I'M 7GRAND INTO THIS USED VEHICLE AND I CAN'T EVEN REGISTER IT BECAUSE OF THIS ISSUE! I CAN'T EVEN SELL IT TRADE VEHICLE BECAUSE I CAN'T GET IT PASSED INSPECTION NOR DRIVE THE VEHICLE BECAUSE IT'S JUST FLAT OUT DANGEROUS, I DON'T WANNA INVEST IN NEW ENGINE BECAUSE I HEARD OF NIGHTMARES WHERE DODGE REPLACED ENGINE AND EVEN WITH NEW ENGINE THIS CODE P06DD CHECK ENGINE LIGHT STILL EXIST? PLEASE HELP I HAVE A FAMILY OF 5 I CAN'T AFFORD OF JUST LOOSING 7K I PAID 5500 FOR VAN AND ABOUT 1500 IN REPAIRS SO FAR AND VAN IS STILL NOT WORKING PLEASE CAN ANYONE HELP WITH THIS AND INVESTIGATE? THANKS JASON
Jul 08, 2019
+ 1 more complaint for this component
ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
The vehicle engine has stopped running while driving at highway speeds (50-70 mph). I have been able to roll off of the travel portion of the highway, but there was concern with vehicles behind me possibly hitting me. All electrical components continued to operate when this happens, including the radio, lights and AC/Heat blowers. It has happened in December 2020, May 2021 (2 times within about 1 hour), July 2021 (2 times within 2 days), December 2021, and April 2022. In all instances the vehicle has restarted in about 30 minutes. An independent repair shop investigated the issue in July 2021 and was not able to find any codes or to reproduce the engine stopping. Several years prior to these instances the vehicle began to "not start" immediately when the key-fob was turned; it starts after tuning the key on and off several times. The vehicle was inspected by a Chrysler dealer and the dealer could find no codes or reproduce the instance.
May 03, 2022
ENGINE STALLED IN THE MIDDLE OF DRIVING DOWN THE FREEWAY. THIS IS HAPPENING ALMOST DAILY NOW, USUALLY WHEN THE CAR IS FIRST STARTED. WAS ACCELERATING INTO A TURN NEAR ONCOMING TRAFFIC AT 20MPH WHEN THIS MOST RECENT EVENT HAPPENED. THIS IS LIFE ENDANGERMENT.
Jan 26, 2021
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE PULLING INTO A HANDICAP PARKING SPACE. THE CONTACT NOTICED FUEL LEAKING FROM UNDERNEATH THE VEHICLE IN LARGE QUANTITIES AND THE FIRE DEPARTMENT WAS CONTACTED TO PUSH THE VEHICLE INTO THE PARKING SPACE. IN ADDITION, THE CONTACT STATED THAT A FUEL ODOR ENTERED THE CABIN OF THE VEHICLE DIRECTLY AFTER THE FUEL TANK WAS FILLED. THE CONTACT SUFFERED FROM CHEMICAL SENSITIVITY AND WAS ILL DUE TO THE STRONG ODOR OF FUEL. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT STATED THAT A VEHICLE MODIFICATION COMPANY MODIFIED THE VEHICLE PRIOR TO THE FAILURE. THE CONTACT STATED THAT A MOBILITY CENTER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,500. THE VIN WAS NOT AVAILABLE.
Oct 26, 2018
MY 2012 DODGE GRAND CARAVAN SHOWED A CHECK ENGINE LIGHT AT 67,000. I CHECKED THE CODE TO FND OUT P0303 IS A ENGINE MISFIRE. COULD BE IGNITION, PLUG, OR VALVE-CYLINDER COMPRESSION. I HAD THE ENGINE SERVICED AND THE LIGHT GOES OUT. THE NEXT DAY THE LIGHT COMES BACK ON. I RETURN THE VEHICLE FOR SERVICE TO INVESTIGATE THE CHECK ENGINE LIGHT. FURTHER INVESTIGATION REVEALS THERE IS A BAD COMPRESSION ON CYLINDER 03. I TAKE THE VEHICLE TO DODGE AND THEY COULD HAVE TOLD ME UP FRONT THAT THE RIGHT CYLINDER HEAD IS NOT COVERED UNDER THE EXTENDED WARRANTY FROM CHRYSLER. THEY TAKE MY CAR INTO SERVICE AND FIND A LEAK ON CYLINDER 04 ALSO. THEY GONG TO REPLACE THE LEFT CYLINDER HEAD BUT NOT THE RIGHT CYLINDER HEAD WITH THE SAME IDENTICAL PROBLEM. I AM LOOKING AT $3500.00 IF I CHOOSE TO REPLACE THE RIGHT CYLINDER HEAD. THIS EXTENDED WARRANTY SHOULD COVER THE DEFECT NO MATTER WHICH CYLINDER HEAD IS DEFECTED. MY WIFE LOVES THE CAR. SHE WANTS ANOTHER ONE. I TOLD HER THAT BECAUSE OF THIS ISSUE WE WOULD BE RIGHT BACK HERE IN 4 YEARS WITH ANOTHER 3.6L V6 PENTASTAR ENGINE. I AM TORN. DO I TRADE THE ISSUE BACK TO DODGE AND GET A 4.0L V6 PENTSTAR. I HAVE ALMOST PAID IT OFF. THIS SUX GREAT TIMES FLUSHED DOWN THE DRAIN BECAUSE OF A ENGINE DEFECT. I LOVE IT BUT I HAVE LEAVE IT. TOYOTA HERE I COME.
Jan 03, 2017
AFTER HAVING TROUBLE USING THE KEY TO START THE VEHICLE FOR A COUPLE DAYS MY CAR JUST TURNED OFF WHILE TRAVELING AT 70 MILES PER HOUR. DEFINITELY AN ELECTRICAL PROBLEM. THE CAR JUST SHUT OFF AS IF I TURNED IT OFF WITH THE KEY.[NO DASH LIGHTS OR RADIO] I WAS ABLE TO COAST AND MOVE THE SHIFT LEVER TO THE NEUTRAL POSITION AND RESTART THE CAR AND PROCEED. THIS IS A DANGEROUS PROBLEM. THE DEALER COULD NOT HELP ME BECAUSE NOTHING WAS STORED IN THE COMPUTER ABOUT THE INCIDENT. REALLY? THE NEXT DAY I WAS DRIVING AND TAPPED THE KEY AND THE CAR SHUT DOWN AGAIN. SAME IGNITION SWITCH RECALLED BE GM? SOMEBODY BETTER FIGURE THIS OUT. THE DEALER DID NOT AGREE OR DISAGREE WITH MY BELIEF THAT THE IGNITION SWITCH WAS THE CULPRIT. I AM AFRAID OF MY WIFE DRIVING THIS CAR. IF THIS WERE TO HAPPEN TO AN UNEXPERIENCED DRIVER NOT REALIZING THAT STEERING WILL BE DIFFICULT AND ONLY A COUPLE MORE PUMPS LEFT FOR THE POWER BRAKES, IT WOULD BE CATASTROPHIC. AGAIN, SOMEBODY HAS TO TAKE OWNERSHIP OF THIS PROBLEM AND FIX IT BEFORE SOMEONE IS INJURED.
Feb 25, 2015
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
COLD START ENGINE RATTLE FOR A FEW SECONDS.WHILE DRIVING VIBRATION IS FELT AT 1200 TO 1500 RPM
Jan 13, 2021
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AFTER THE LATEST FAILURE. THE CONTACT ALSO STATED THAT THE KEY FOB DID NOT COOPERATE WITH THE TRANSMITTER AND FAILED TO OPERATE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 450,000.
Dec 30, 2019
WHILE DRIVING 55MPH ON THE FREEWAY MY VAN SHIFT DOWN. ALL ELECTRONICS TURNED OFF, AND THE STEERING LOCKED. IT HAS HAPPENED THREE MORE TIMES SINCE APRIL 2019. *TR
Sep 24, 2019
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE SPONTANEOUSLY DOWNSHIFTED AND STALLED. ALSO, THE ALTERNATOR WARNING INDICATOR ILLUMINATED. A TOWING COMPANY JUMPSTARTED THE BATTERY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Jan 22, 2018
VEHICLE SHUTS OFF DURING DRIVING. DODGE DID I NEED A WHOLE NEW IGNITION SETUP. OTHER 2012 DODGE CARAVANS HAVE THIS AS A RECALL. VEHICLE ALSO WON'T SWITCH GEARS AND RPMS GO UP TO 6000 AT TIMES. *TR
Jan 26, 2017
TIRES
5 complaints
IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT SHIFT. ONE TIRE BLEW OUT ON A TRIP TO TEXAS, I DO NOT HAVE IT, BUT THE TOW TRUCK DRIVER SAID IT HAD A "BULGE" AND FAILED. UNDER STRESSFUL CONDITIONS ON A HIGHWAY I DID NOT TAKE A PICTURE. THE SECOND TIRE FAILED LOCALLY AND I HAVE KEPT THE TIRE AND CAN SEND A PIC AND ALSO HAVE A STATEMENT ON THE RECEIPT FROM WHERE I PURCHASED THE VEHICLE THAT HAD PUT THE TIRES ON SAYING IT WAS A "BELT SHIFT" THERE IS A PROMINENT "BULGE" IN THE TIRE. I HAD ORIGINALLY CONTACTED COOPER TIRES JULIE CALL REF # 23-167554 ON 9/23/20 11:02 AM, REGARDING THE DEFECTIVE TIRES AND THEY DENIED KNOWLEDGE OR RESPONSIBILITY AND TOLD ME TO TAKE THE VEHICLE BACK TO WHERE I BOUGHT IT WHICH WAS NISSAN AUTO NATION BECAUSE THEY WERE UNDER WARRANTY. AUTO NATION PAMELA CARTER SAID ON 9/24/20 THEY THAT THEY WILL NOT HONOR THE WARRANTY DUE TO THE FACT THEY PURCHASED THE TIRES AND I PURCHASED THE VEHICLE AFTER THE TIRES WERE INSTALLED SO I WAS NOT THE PURCHASER. THEY DO ADMIT THE TIRE WAS DEFECTIVE, WHICH I HAVE IN WRITING ON INVOICE 1236567. I LOOKED ONLINE FOR THE DOT NUMBER FOR RECALL AND IT IS LISTED ONLINE BUT THE MANUFACTURER AS BRIDGESTONE, WHICH IS POSSIBLY A TYPOGRAPHICAL ERROR. HERE IS THE INFO: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING
Oct 06, 2020
IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT. ON 8/4/19 I WAS ON MY WAY TO FT. WORTH TEXAS WHEN I THE FRONT LEFT TIRE ON THE DRIVER'S SIDE STARTED THUMPING. I WAS ON HWY 10 IN EAST TEXAS NEAR CANTON AND IN A CONSTRUCTION ZONE THERE WAS NO WHERE TO PULL OVER SO I CONTINUED DRIVING SLOWLY WHICH WAS VERY STRESSFUL. THE TIRE DID BLOW BUT I WAS ABLE TO GET OFF AT A REST AREA (THANK YOU JESUS). I CALLED AAA AND THEY SENT A FAMILY OWNED TOW TRUCK SERVICE OUT. THE MAN SAID I HAD A BULGE IN THE WHAT REMAINED AND TOWED MY VAN TO A WALMART 13 MILES AWAY IN CANTON, I OWED HIM AT THAT POINT $27 OUT OF POCKET FOR THE TOW. HE THEN DROVE ME TO A PET FRIENDLY BEST WESTERN BECAUSE I HAD MY DOG WITH ME. I SPENT APPOX. $120 FOR THE ROOM, PLUS MEAL OF APPROX. $21. THE NEXT DAY I GOT A RIDE FROM AN EMPLOYEE AT THE HOTEL TO WALMART, PAID $128.66 FOR A NEW TIRE, THEN LATER THAT WEEK BALANCING OF $40 AT DISCOUNT TIRE IN DALLAS, TX. BECAUSE WALMART COULD NOT BALANCE THE NEW TIRE DUE TO EQUIPMENT BEING BROKEN. I HAD ANOTHER TIRE GO BAD, WITH TREAD SHIFT A YEAR LATER IN ANOTHER CLAIM FILED WITH YOU. THE REMAINING TWO TIRES I LEFT AT WALMART, AFTER PURCHASING FOUR NEW MATCHING GOODYEAR I SPENT $312.66 ON 9/26/20. AFTER THE SECOND TIRE WENT BAD I CONTACTED JULIE AT COOPER CALL REF# 23-167554 AND WAS TOLD THE TIRES WERE UNDER WARRANTY AND TO RETURN THEM TO WHERE I BOUGHT THE VEHICLE WITH THE NEW COOPER'S ON IT WHICH WAS IN 2018. I DID AND WAS TOLD BY PAMELA CARTER THAT THEY WOULD NOT HONOR THE WARRANTY BECAUSE AUTO NATION ORIGINALLY BOUGHT THE TIRES, BUT DID ADMIT THAT THE TIRE WAS DEFECTIVE. ALL FILED ON A SEPARATE INCIDENT REPORT WITH NHTSA #11362968. IN CONCLUSION, TTWO BAD COOPER TIRES, THE REMAINING TWO I GAVE TO WALMART AS I AM CONCERNED THAT THEY WILL ALSO BLOW OUT. IT IS MY HOPE THAT YOU WILL RECALL THESE TIRES BEFORE SOMEONE IS INJURED OR DIES: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING
Oct 06, 2020
4 HIGH QUALITY TIRES FROM GOODYEAR: 2 SOLD IN 2016 AND 2 SOLD IN 2017 FOR THE SAME VEHICLE FOUND TO HAVE THE RUBBER COMPOUND CRACKING AND SHOWING PREMATURE AGEING. ALL 4 TITRES SOLD, BALANCED AND INSTALLED BY GOODYEAR OUTLETS. TIRE 1) PURCHASED 03/12/2016 DOT#DAVRCUER PRODUCTION DATE 0515 (WEEK 5 OF 2015) TIRE 2) PURCHASED 03/12/2016 DOT# DAVRCUER PRODUCTION DATE 4314 (WEEK 43 OF 2014) TIRE 3) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 1715 !WEEK 17 OF 2015 TIRE 4) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 3814 (WEEK 38 OF 2014 THE TIRE MODEL IS 99H SL EAGLE LS2 VSB AND WERE MOUNTED ON A DODGE GRAND CARAVAN FOR FAMILY USE. WE WENT BACK TO THE ORIGINAL GOODYEAR DEALER CONCERNING THIS PROBLEM AND WERE TOLD THAT THE TIRES WERE SUFFERING FROM PREMATURE WEAR AND SHOULD BE CHANGED.THE RECOMMENDATION FROM THEM WAS TO CHANGE THE TIRE AFTER 4 YEARS. THE ISSUE IS THAT THE THE TIRES WERE ALREADY 2 YEARS OLD AT THE TIME OF BEING PURCHASED AS PREMIUM NEW TIRES AT A TOTAL COST OF $667.45. SO AFTER JUST 2 YEARS OF USE WE ARE FACED WITH THE CRACKING AND PREMATURE WEAR OF THE RUBBER COMPOUND CAUSING THE TIRE TO BECOME UNRELIABLE AND SUBJECT TO A PREMATURE FAILURE. WE ARE NOW REQUIRED FOR OUR OWN SAFETY AND THAT OF OTHER ROAD USERS TO PURCHASE 4 REPLACEMENT TIRES AT A COST OF $640.00 WHY ARE MAJOR TIRE MANUFACTURERS AND THEIR RETAILERS ALLOWED TO SELL TO THE PUBLIC OLD TIRES AS "NEW" ?.
Mar 19, 2018
PURCHASED YOKOHAMA AVID ASCEND TIRE IN APRIL 2013 BASED ON 80000 MILE TREAD WARRANTY. I NOTICED WHAT LOOKED LIKE DRY ROT CRACKING AND TIRES VIBRATED AT HIGHWAY SPEED. BROUGHT TO TIRE DEALER. THEY REBALANCED TIRES AND SAID TO COME BACK IF CONDITION GOT WORSE. DROVE ABOUT 400 MILES TO BEACH AND BACK. ON WAY BACK HOME VIBRATION CAME BACK. NOTICED AN ACTUAL SPLIT ABOUT 1/8 INCH WHERE TREAD MEETS THE SIDEWALL. TIRE DEALER REPLACED TWO TIRES ON A PRORATED BASIS ACCORDING TO YOKOHAMA. FRONT TIRES ALSO EXHIBITED FAR MORE PRONOUNCED WEAR THAN REARS DESPITE PROPER INFLATION. NOT HAPPY THAT I HAD TO PAY ANYTHING DUE TO MANUFACTURING DEFECT BUT I WAS NOT GOING TO RISK AN ACTUAL BLOWOUT. *TR
Aug 27, 2014
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN EQUIPPED WITH KUMHO KH25 TIRES, SIZE 235/60R/16. THE CONTACT STATED THAT THE DRIVER FRONT AND REAR TIRES FLATTENED WITHIN A WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE TIRES AND STATED THAT AIR WAS ESCAPING FROM THE SEAMS ON THE SIDES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER RETURN THE TIRES IN ORDER TO RECEIVE A CREDIT. THE TIRES WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 39,000. THE DOT WAS NOT AVAILABLE.
Jan 22, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
5 complaints
1ST PROBLEM ERRATIC IGNITION STALLING WHILE IN PARK. BATTERY WAS REPLACED AND TAKEN TO SHOP, THE AUTO TECHNICIAN ASSUMED BASED ON P0128 P0520 P0441 IT WAS GAS FUEL CAP, SWITCH OIL PRESSURE, HOUSING THERMOSTAT, GASKET INTAKE MANIFOLD THEY REPLACED O2 SENSORS VACUUM LINE READ A SENSOR WITH EVAPO SYSTEM CAUSING CHECK ENGINE LIGHT CAME ON AND A HOST OF OTHER ITEMS CHECKED GAS CAP TOTALED ME $779. CAR REFUSE TO STARTED NEXT MORNINGS FOR PASS TWO WEEKS EVERY MORNING SEVERAL ATTEMPTS TO START CAR AFTER PARKED OVERNIGHT NO START ONLY STALLING FIRST. THEN WAITED AN HOUR PUT CAR IN NEUTRAL SEE IF CAR STARTS IT DID. AFTER DRIVING THAT DAY WHILE DRIVING CAR ACCELERATION BEGAN TO GO FAST BY ITSELF ON A HIGHWAY THEN JERK RPM DROPPED DOWN WHILE DRIVING MY CHILDREN IN THE CAR. I THOUGHT MAYBE GEAR WAS OUT OF PLACE SO I LOOKED TO SEE IF IT WAS IN DRIVE, IT WAS IN DRIVE. WENT BACK TO AUTO SHOP THEY SAID SINCE CAR IS WORKING NOW CAN'T HOOK UP SYSTEM TO CHECK P CODES BECAUSE IT WON'T SHOW UP IF IT'S WORKING.TOLD ME DRIVE 60 MILES TO SEE PROB CONTINUE. NEXT MORNING CAR DIDN'T START, NO FUSE SIGNAL SHOWS. THEN CAR WAS DEAD ONE CLICK SOUND ,NO STALL. CALLED ROADSIDE ASSIST AND TRIED TO JUMP BATTERY. GUY SAID IT'S NOT BATTERY HE SAID IT'S THE FUEL PUMP. CONTACTED THE AUTO MECHANIC SPOKE WITH MGR OF SHOP AND SAID IT CAN BE A TIPM AND COST $1200. THIS IS A VERY UNSTABLE AND UNSAFE ISSUE MY FAMILY AND I DRIVE IN THIS VAN DON'T FEEL SAFE 2ND ISSUE CAR HESITATED TO STOP TWO MONTHS AGO WHEN I PRESSED THE BRAKES TO STOP CAR WHILE DRIVING ON ROAD TO STOP AT RED LIGHT, NO STOP I HAD TO PUMP BRAKES AND I THOUGHT IT WAS BRAKES I PAID FOR REPLACEMENT OF BRAKES AND PADS AS WELL. THIS ELECTRICAL MODULE HAS BEEN THE CAUSE OF KNOWN INCIDENTS. IT CAN CAUSE ACCIDENTS. THE VAN IS DANGEROUS SAFETY HAZARD. TIPM AND ELECTRICAL SYSTEM IS CREATING UNSAFE BRAKING AND IGNITION FUEL CONDITIONS CAUSING MALFUNCTION
Jul 30, 2020
I HAVE PREVIOUSLY REPORTED AN ISSUE WITH MY VEHICLE. THE PROBLEM HAS PERSISTED. THE ISSUE AT HAND IS THE VEHICLE LOSES POWER WITHOUT WARNING WHILE DRIVING. IT HAS HAPPENED AT LOW SPEEDS (25 MPH), MIDDLE SPEEDS (45 MPH) AND HIGH SPEEDS (65-70 MPH). ALL WARNING LIGHTS ARE DISABLED WHEN THE EVENTS OCCUR, SO THERE IS NO WAY TO WARN OTHER VEHICLES OF THE ISSUES AT HAND, INCREASING THE PROBABILITY OF A CRASH. I HAVE TAKEN MY VEHICLE TO CUTTER DODGE IN HONOLULU ONLY TO HAVE BEEN TOLD THAT THE BATTERY CABLES WERE LOOSE ($150 SERVICE FEE) AND THAT THE PRIMER THAT IS INCLUDED WITH NEW BATTERIES TO APPLY ON THE BATTERY POSTS WAS SOMETHING THAT THEY'D NEVER SEEN BEFORE. THE PROBLEM HAS PERSISTED. I CURRENTLY HAVE MY VEHICLE AT A REPAIR SHOP WITH A BATTERY THAT WON'T HOLD A CHARGE BECAUSE THE INTERGRATED POWER MODULE IS MALFUNCTIONING. AS SEEN IS PREVIOUS COMPLAINTS, THIS ISSUE IS ONGOING WITH 2012 DODGE GRAND CARAVANS. THIS ISSUE PRESENTS A SIGNIFICANT SAFETY HAZARD AND SHOULD BE RECALLED. I WILL REPEAT THAT THE DRIVER HAS NO WARNING THAT THIS ISSUE WILL OCCUR AND IT PUTS LIVES IN DANGER. MY VEHICLE HAS LESS THAN 110,000 MILES AND IT BEGAN BEFORE REACHING 100,000 MILES. RECALL THIS PART BEFORE LIVES ARE LOST OR MAIMED.
Dec 28, 2019
FUEL RELAY SWITCH CONTINUOUSLY RUNS AFTER THE VEHICLE IS SHUT OFF WHICH DRAINS THE BATTERY AND PREVENTS IT FROM STARTING. THE VEHICLE THEN NEEDS TO BE JUMP STARTED BY ANOTHER VEHICLE AND ONCE THE ORIGINAL VEHICLE IS RUNNING AND PUT INTO DRIVE TO BE MOVED IT SHUTS ITSELF OFF BECAUSE THE BATTERY IS NOT FULLY CHARGED.
Nov 20, 2019
THE TOTALLY INTEGRATED POWER MODULE (TIPM) ON MY DODGE CARAVAN VEHICLE CONTAINS AN INTERNAL FUEL PUMP RELAY THAT OPERATES INTERMITTENTLY AND FAILS WITHOUT WARNING CAUSED AND STILL CAUSES THE ENGINE TO STALL WHILE DRIVING WHICH COULD CAUSE A CRASH. THERE IS NO WARNING WHEN THE FUEL PUMP IS GOING TO FAIL. THIS IS A KNOWN ISSUE ON THE 2012 DODGE CARAVAN, BUT NO RECALL TO DATE.
Jul 23, 2019
THE TIPM IS JUST SHOT AND I'VE HAD THE ALTNATOR REPLACED THE STARTER AND IT'S DEFINITELY TIPM RELATED. I DON'T UNDERSTAND WHY THE RECALL ON THIS EXCLUDED MY VAN, IT'S BEEN DOING THIS FOR SEVERAL MONTHS AND IT'S MAKING THE VEHICLE UNSAFE. PLEASE INVESTIGATE THIS SITUATION. (I HAVE 4 KIDS AND TWO OF THEM HAVE SPECIAL NEEDS AND I NEED MY VEHICLE TO BE SAFE FOR MY KIDS, AND RIGHT NOW IT'S JUST A JOKE AND I'M TELLING YOU THIS VAN IS POSSESSED) IT'S COMPLETELY UNREASONABLE FOR THE MY DODGE TO KEEP BURNING THROUGH EVERYTHING I'VE PUT IT IN IT. PLEASE INVESTIGATE THIS, THE ISSUE ISN'T GONNA GO AWAY AND I CAN'T KEEP BURNING THROUGH PARTS AND FURTHER DESTROYING THE VEHICLE. THE RECALL THAT WAS ISSUED EXCLUDED MY VAN BUT EVERYTHING FROM THAT RECALL IS HAPPENING TO MY VAN AND HAS BEEN FOR SEVERAL MONTHS AND DODGE KEEPS GIVING ME THE RUN AROUND. I'VE BEEN A DODGE OWNER MY WHOLE LIFE. BUT DODGE IS ABOUT TO LOSE A [XXX] GOOD LOYAL CUSTOMER BECAUSE THIS IS BEYOND RIDICULOUS. IVE BEEN GETTING THE RUN AROUND FROM DODGE SINCE THE BEGINNING OF NOVEMBER OF 2018. PLEASE INVESTIGATE THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 06, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
5 complaints
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE INTERMITTENTLY FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER JEEP DODGE RAM (LOCATED AT 400 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 520-1550) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Nov 27, 2018
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE MAKING EITHER A RIGHT OR LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AFTER THE VEHICLE GEAR SHIFT WAS SHIFTED INTO PARK. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO INFORMED THE CONTACT, THAT THERE WAS NO OPEN RECALL FOR THE FAILURE EXPERIENCED, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Oct 03, 2017
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE'S RPM READING LEVEL INCREASED AND THE VEHICLE BEGAN TO SLOW DOWN WHILE THE BATTERY WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Jul 02, 2015
WHILE DRIVING MY 2012 3.6L DODGE GRAND CARAVAN WITH A 160 AMP ALTERNATOR THE BATTERY LIGHT CAME ON, WITHIN 5 MILES THE TRANSMISSION CONTROL SYSTEM STOPPED WORKING. FURTHER ALL OF THE SYSTEM LIGHTS ON THE DASH CAME ON AND THE RADIO AND HVAC SYSTEM STOPPED FUNCTIONING. THE CAUSE OF THESE SYSTEM CONDITIONS WAS THE DENSO TN421000-0770 ALTERNATOR FAILING. I BELIEVE THAT THIS IS THE SAME ALTERNATOR THAT IS USED ON VEHICLES THAT ARE INCLUDED IN NHTSA RECALL NO. : 14V-634. CHRYSLER CLAIMS THAT THE ALTERNATOR FAILS ONLY ON CARS THAT ARE EQUIPPED WITH EHPS. I BELIEVE THAT MY ALTERNATOR FAILED IN A SIMILAR FASHION TO THIS RECALL. THE DODGE AND CHRYSLER MINIVANS THAT ARE EQUIPPED WITH A 3.6L ENGINE AND THE DENSO 160 AMP ALTERNATOR SHOULD BE RECALLED. IN THE END MY CAR STALLED IN THE MIDDLE OF THE ROAD WHICH COULD HAVE RESULTED IN A TERRIBLE ACCIDENT HAD I BEEN ON THE HIGHWAY. *TR
Jan 30, 2015
NO ACCELERATION WHEN GAS PEDAL PUSHED, RPMS RACED BUT NOT ABLE TO PROCEED. WARNING LIGHT INDICATING ELECTRONIC THROTTLE PROBLEM. PULLED OFF THE HIGHWAY, TURNED OFF THE IGNITION, SAT FOR 5 MINUTES. RESTARTED THE VEHICLE AND DROVE IMMEDIATELY TO THE DEALERSHIP. TOLD THEM TO CALL ME WHEN IT WAS CORRECTED. FORTUNATELY, I HAD PURCHASED THE EXTENDED WARRANTY ON THIS MINIVAN DUE TO HAVING HUGE TRANSMISSION PROBLEMS WITH A 2002 HONDA ODYSSEY. THE SERVICE MANAGER SAID THE TECHNICIAN WHO TORE THE ELECTRONIC THROTTLE APART FOUND FIBER IN IT. THE RADIO WAS ALSO NOT WORKING BUT THEY SAID THAT THERE WAS A WIRE THAT CAME LOOSE. RADIO NOW WORKING AS WELL AS THE ELECTRONIC THROTTLE. NO CHARGE BECAUSE I PURCHASED THE EXTENDED WARRANTY. UPON READING OTHER ELECTRONIC THROTTLE PROBLEMS AT THIS SITE I FELT COMPELLED TO JOT DOWN MY EXPERIENCE. *TR
Apr 20, 2014
VISIBILITY
5 complaints
OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY? *TR
Apr 05, 2015
I RECEIVED A SAFETY RECALL LETTER FOR REAR QUARTER VENT WINDOW SWITCH, MAY GET OVERHEATED AND HAVE FIRE SO TOOK IT TO THE SHERMAN DODGE THEY DISCONNECTED THE SWITCH AND TOLD THEY LET ME KNOW WHEN THE PARTS ARRIVE, ITS BEEN ALMOST 5 MONTHS THEY HAVE NOT CALLED AND WHEN I CALL THEY SAY THE PARTS ARE NOT THERE. *TR
Jan 03, 2015
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY). THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Nov 17, 2014
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Oct 10, 2014
MY VEHICLE WAS PARKED IN MY DRIVEWAY ABOUT 50 FEET AWAY FROM THE ROAD AT APPRX 11:00 AM 5/3/2014 WHEN ME AND MY HUSBAND HEARD A POP LOOKED OUTSIDE TO SEE THAT MY REAR WINDSHIELD EXPLODED. MY SIDE VENTS WHERE BOTH OPEN ON THE VEHICLE AND IT WAS NOT DRIVEN SINCE 5/2/2014 AT 12:30 PM. THEN WAS PARKED FROM THERE ON. POLICE CAME BY AND SAW NO FOUL PLAY. *TR
May 03, 2014
ELECTRICAL SYSTEM,AIR BAGS
4 complaints
THE AIR BAG ON THE RIGHT FRONT HAS CAME OUT AND THE FUEL PUMP RELAY IN THE FUSE BOX NEED TO BE UNDER WARRANTY FOR THE DEALER MAKING IT LIKE THAT
Dec 30, 2020
TL* THE CONTACT STATED THEIR DAUGHTER OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS WHEN THE VEHICLE'S IGNITION INDEPENDENTLY SHIFTED TO THE OFF POSITION WHICH CAUSED THE VEHICLE TO TURN OFF. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO REPLACED THE ALTERNATOR, STARTER, SENSOR REGULATING SYSTEM, AND BATTERY. THE FAILURE PERSISTED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIRBAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
Jan 10, 2020
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. MA 9/25
Aug 18, 2015
THIS MORNING THE FIRST THING I NOTICED WAS THAT THE CRUISE CONTROL WOULD NOT WORK. THIS AFTERNOON, I WENT TO A LOCAL HARDWARE STORE, PURCHASED SOME ITEMS THEN WENT TO MY VAN. WHEN OPENING THE DRIVER DOOR, THE DRIVER SIDE AIR BAG DEPLOYED FROM THE STEERING WHEEL. THERE IS NO SIGN OF ANY DAMAGE TO THE OUTSIDE OF THE CAR. I DID NOTICE THAT WHEN I STARTED THE VAN THE WINDSHIELD WIPERS BEGAN BUT I COULD NOT STOP THEM. WHEN THE WRECKER CAME AND THE CAR WAS STARTED, THE WIPERS DID NOT COME ON BY THEM SELVES AGAIN GLAD THAT THIS DID NOT HAPPEN WHEN THE CAR WAS MOVING.. *JS
Jul 29, 2014
VISIBILITY/WIPER
4 complaints
THE DRIVERS SIDE WINDOW WON'T GO UP!! THE VAN WAS IN MOTION ON A STREET. I DON'T FEEL SAFE IN SOUTH FLORIDA WITH MY WINDOW DOWN.
Apr 02, 2020
THE REAR WIPER OF MY 2012 DODGE GRAND CARAVAN RANDOMALLY STOPPED WORKING. AFTER BEING CHARGED $140 LABOR FEE TO TRACK DOWN THE ISSUE, THE DEALERSHIP TOLD ME THE TIPM IS DEFECTIVE AND NOT POWERING THE WIPER. IT WILL CODE $1300 TO REPLACE THIS UNIT, WHICH IS CONVENIENTLY NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY.
May 03, 2017
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE FRONT DRIVER'S AND PASSENGER'S SIDE WINDOW GLASSES OPENED AUTOMATICALLY WITHOUT WARNING. THE WINDOWS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/01/17*LJ THE CONTACT IS QORRIED ABOUT THIS FAILURE DUE TO SMALL CHILDREN AND WHEN THE CAR IS IN MOTION.*AS
Apr 21, 2017
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT ATTEMPTED TO RELEASE THE FRONT DRIVER SIDE POWER WINDOW IN AN UPWARD POSITION; HOWEVER, THE GLASS RELEASED DOWNWARD INSIDE THE DOOR PANEL AND MADE A LOUD POP SOUND. A PLASTIC COVERING WAS PLACED OVER THE WINDOW FRAME FOR PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Mar 08, 2016
POWER TRAIN,ENGINE
4 complaints
THIS CAR HAVE 131000 MILES ON IT AND GIVES CODE P0304 WHICH SAYS CYLINDER 4 MISFIRE AND P0729 GEAR 6 INCORRECT RATIO WHICH LEADS TO 2 OR 3 GEAR DOWN SHIFT FROM 6 GEAR AT HWY SPEED AROUND OVER 50 MPH
Oct 01, 2019
WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPS RUNNING. THE POWER STEERING SEIZES UP & I HAVE TO MANUALLY STEER TO THE SIDE OF THE ROAD.THE CHECK ENGINE LIGHT COMES ON, WHEN I RESTART THE CAR. EACH TIME IT HAS HAPPENED, FORTUNATELY NO ONE HAS BEEN BEHIND ME. THE DEALERSHIP THAT WE PURCHASED IT FROM SAID THAT IT WAS A CAM SHAFT PROBLEM. AFTER PAYING $1000+ IN REPAIRS TO FIX THIS PROBLEM, IT STILL CONTINUES TO HAPPEN.WE HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I NEEDED AN OIL CHANGE. I BROUGHT IT IN FOR AN OIL CHANGE & IT CONTINUES TO SHUT DOWN WHILE DRIVING. THE DEALER THEN TOLD ME THAT IT IS ANOTHER CAM SHAFT & THEY HAVE NO WAY OF KNOWING WHICH ONE. THE CHECK ENGINE LIGHT NO LONGER GOES ON & IT DOES NOT STORE CODES WHEN THIS HAPPENS. SEVERAL TIMES WE HAVE CONTACTED "CHRYSLER CUSTOMER CARES" & THEY JUST TAKE DOWN OUR CONTACT INFO, REGISTER OUR PROBLEM & DO NOT FOLLOW UP. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 92K+ MILES. WE HAVE NOT RECEIVED A RECALL NOTICE REGARDING THIS PROBLEM.
Oct 05, 2018
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD RESTART HOWEVER; IT FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BROWN-DAUB INC, 3903 HECKTOWN RD, EASTON, PA, 18045) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 32110215 AND DUE TO THE VEHICLE BEING OVER 100,000 MILES IT NO LONGER WAS COVERED BY THE WARRANTY AS A RESULT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES DUE TO THE CONTACT EXPERIENCING DIFFICULTIES IN SHIFTING GEARS. THE FAILURE WAS UNABLE TO BE DUPLICATED. IN ADDITION, THE CONTACT MENTIONED IN OCTOBER OF 2015 THE ENGINE HAD TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.
Aug 11, 2017
MY 2012 DODGE GRAND CARAVAN BEEN IN THE SHOP 3 TIMES FOR TRANSMISSION PROBLEMS IT'S NO GOOD. I DON'T KNOW WHAT TO DO ABOUT THIS BUT, I DON'T WANT TO KEEP ON PAYING A CAR NOTE FOR A CAR THAT IS GOING TO GIVE OUT AND ANY GIVING TIME. IT'S NOT GOING TO LAST LONG. I WANT A NEW CAR FREE OF CHARGE. *TR
Dec 30, 2013
ELECTRICAL SYSTEM,STRUCTURE
4 complaints
REAR EVAPORATOR LEAKING FIRST REPORTED SOME ISSUE WITH AC @ 1285 MILES WHEN I HAD NO AC IN 2012 AND AGAIN IN 2015 SO THEY RECHARGED THE SYSTEM AND IT LASTED UNTIL 2016. I WENT ON VACATION THE NEXT WEEK AND THE EVAPORATED WAS MAKING LOUD NOISES. THE DEALER ASSURED ME I WOULD NOT END UP STRANDED IN FLORIDA AND THE WOULD REPAIR IT AGAIN UPON MY RETURN FROM VACATION WHICH THE DID ALL TOLD I STILL HAD TO PAY A 100 DOLLAR DEDUCTIBLE. ALSO HAD TO HAVE THE WEATHER STRIP REPLACED ON REAR DOOR AND SIDE SLIDING DOOR.
Jan 29, 2017
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE DOOR CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE DRIVER'S SIDE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.
Oct 19, 2016
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE, THE DOOR PANEL STARTED MELTING AND SMOKE FILLED THE VEHICLE. THE VEHICLE WAS PULLED OVER, TURNED OFF, AND THE FUSE WAS DISCONNECTED. THE SMOKE DISSIPATED AND THERE WERE NO FLAMES. THE CONTACT RESEARCHED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR OF THE DRIVER DOOR WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 110,000.
Jun 16, 2016
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS CLOSED INDEPENDENTLY AND STRUCK A PASSENGER. THE CONTACT WAS CONCERNED THAT A PASSENGER MIGHT SUSTAIN INJURIES DUE TO THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 3/13/15*CN THE CONSUMER STATED THE LIFT GATE CAME DOWN WHILE SHE WAS STANDING UNDER IT. UPDATED 03/26/15*JB
Dec 30, 2014
FUEL SYSTEM, GASOLINE
3 complaints
The contact owns a 2012 Dodge Grand Caravan. The contact stated he was unable to start the vehicle. The vehicle was not diagnosed or repaired. A dealer was not contacted. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
Mar 08, 2023
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle intermittently stalled with the check engine warning light illuminated. The contact self-diagnosed the vehicle with a faulty fuel pump relay for the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 120,000.
Oct 21, 2022
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE WAS UNABLE TO START. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Oct 31, 2018
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
3 complaints
I guess started with noticing oil being used at a faster pace then normal then a decent tick began along with AbS light which prevented cruise control from working. At this point We seemed Professional advice from a licensed Mechanic who then preformed a small job of dropping transmission pan to clean metal shavings out! And replacing tires and brake pads assured us routers were fine. He was concerned with the fact that the abs light continued to be on so we the paid to get wiring for abs redone (not sure what was called). After this the cruise control worked abs went off but we noticed the brake pads went quick! Then the insane knock out of nowhere began loud metal on metal had harmonic balancer pulley replaced didn’t do it any good. The. Was told cracked fly wheel was most likely the problem I continued to drive for about a month when the brake fluid light came on. I added fluid but every 3-4 days it came on again and of course brake pads again but this time the extremely loud knock went away and all was left was a quiet tick. That lasted couple months the out of no where wiring started shorting in dash and radio display. This lead to battery issues then out of no where motor is stuck in first gear and will not shift up but will shift between drive neutral and reverse. Idles extremely rough when in drive lights do not dim I had alternator checked. Now my family of six is with out a vehicle thank you for hearing my concerns
Oct 29, 2022
VAN HAS FAILED TO TURN ON MULTIPLE TIMES, PARK TURN OFF VEHICLE AND IN AS LITTLE AS 10 MINUTES LATER IT WOULD NOT START. I REPLACED ALTERNATOR AND BATTERY APPARENTLY AFTER GOING TO MULTIPLE MECHANICS THAT DIDN'T FIND THE PROBLEM WITH DIAGNOSTICS I FOUND OUT IT WAS NEITHER IT WAS A FAULTY TIPM. 6-8 MONTHS LATER STARTED HAVING ISSUES WITH THE CAR STALLING OUT AND HAVING AN ISSUE TURNING BACK ON. I HAVE STALLED ON MULTIPLE OCCASIONS ON THE FREEWAY I HAVE CONTACTED DODGE AND THE RECALL IS NOT FOR MY YEAR OF VEHICLE. PARTS FOR THIS ARE EXPENSIVE ALONG WITH LABOR. DODGE NEEDS TO RECALL THIS ISSUE BECAUSE THE LAST TIME THIS HAPPENED TO ME I WAS DRIVING 60 MPH ON THE FREEWAY CAR BEHIND ME WAS CLOSE AND MY VAN STALLED COULD OF GOT HURT OR KILLED AND SO COULD THE OTHER DRIVER. BRAKES NEED TO BE CHANGED OFTEN AS WELL MORE THAN I'VE EVER HAD TO CHANGE THEM FOR ANY OTHER VEHICLE.
Feb 06, 2021
WHEN WE FIST GOT THE VAN WE EXPERIENCED SOME ISSUES WITH THE BRAKES. THE DEALERSHIP WAS SUPPOSED TO TAKE CARE OF IT BUT THE PROBLEM PERSISTED AND WE WENT TO A RECOMMENDED MECHANIC. THEN THE FOLLOWING MONTHS WE HAD SOME ISSUES WITH THE MOTOR MOUNTS. ONCE AGAIN WE HAD TO REPLACE THEM AND THEN WE HAD SOME PROBLEMS WITH THE ELECTRONIC COMPUTER AND WE HAD TO RE-LEARN SOME OF THE ALREADY INSTALLED PROGRAMS. I WOULD LIKE FOR WHOEVER APPROVES THE RECALLS TO GO AHEAD AND APPROVE THE OTHER ISSUES BECAUSE FOR IT BEING A SIX YEAR OLD CAR IT DEFINITELY HAS MORE ISSUES THAN IT SHOULD.
Nov 08, 2017
EXTERIOR LIGHTING
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HI-BEAM HEADLIGHTS WERE ACTIVATED AND THE INTERIOR LIGHTING BECAME INOPERABLE BUT INDEPENDENTLY FLASHED ON. THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED HARPER JEEP RAM CHRYSLER DODGE (3033 ALCOA HWY, ALCOA, TN 37701, (865) 970-7423) WHERE THE FAILURE WAS ACKNOWLEDGED HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE CONTACT WAS QUOTED AN ESTIMATE OF $1,250 FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Nov 05, 2020
MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO ODI 11218741 *DSY
Jun 09, 2019
MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SEE ALSO 112108740 *DSY
Jun 09, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
3 complaints
2012 DODGE CARAVAN LOSES POWER WHILE DRIVING WITHOUT WARNING! NO CHECK ENGINE LIGHT. NO CODES. SHUTS OFF IN ANY CONDITION. VERY DANGEROUS! HAVE LOOKED UP THE ISSUE IN DODGE FORUMS AND IT'S A KNOWN ISSUE THAT COULD POSSIBLY HAVE SOMETHING TO DO WITH THE TIPM ON MANY DODGE, CHRYSLER, JEEP VEHICLES. IT'S AN INTERMITTENT ISSUE. HAD DROPPED OFF MY KIDS AT SCHOOL AND WENT TO PUT VAN INTO PARK AND VAN DIED BUT ON ITS OWN CAME BACK ON. LOSES POWER INTERMITTENTLY WHILE DRIVING ON FREEWAY. CAN EVEN HEAR LOSS OF POWER THROUGH THE HEATER/AC UNIT. PLEASE FIX THIS ISSUE BEFORE SOMEONE IS KILLED! ONLY WAY TO PROVE IS TO LET A MECHANIC/ DODGE DRIVE IT AROUND AND LET THEM FIND OUT THE HARD WAY. ISSUE OCCURS WHEN GOING O OR ANY SPEED.
Jan 29, 2020
VEHICLE ELECTRICAL AND ENGINE SHUTDOWN SUDDENLY WHILE DRIVING 30MPH ON THE ROAD. NO POWER STEERING OR BRAKES, HAD TO PULL OVER TO THE SHOULDER. WAS ABLE TO RESTART THE CAR AND DRIVE NORMALLY AFTER A FEW MINUTES. BROUGHT TO DEALER BUT NO ENGINE CODES WERE DISCOVERED. HAS RECURRED MORE THAN ONCE IN A 2YR PERIOD. RELATED TO THIS ELECTRICAL (TIPM) PROBLEM, CAR OFTEN REQUIRES 3 OR 4 ATTEMPTS TO START. WILL SOMETIMES START ON ITS OWN SEVERAL SECONDS AFTER KEY STOPPED TURNING.
Dec 06, 2019
MY VAN IS ONLY 3 YEARS OLD AND HAVE HAD TO REPLACE THE BATTERY IN SEPT 2015. IT'S MID NOVEMBER AND NOW I'M HAVING TROUBLE WITH THE BATTERY DYING FREQUENTLY. I WENT TO WHERE I PURCHASED THE BATTERY FROM AND THEY CHECKED THE BATTERY AND SAID IT'S FINE. THE MOTOR RANKS WITHOUT STARTING 2-3 TIMES BEFORE FINALLY STARTING. I BELIEVE THIS IS BECAUSE OF THE FUEL PUMP OR FUEL PUMP RELAY. THE RELAYS CHATTER A LOT AND THE FUEL PUMP SOUNDS MUCH DIFFERENT NOW THAN IT DID WHEN I PURCHASED THE VEHICLE. IT'S AS IF THE BATTERY IS BEING G DRAINED SLOWLY BECAUSE OF EITHER THE FUEL PUMP OR FUEL PUMP RELAY OR BOTH. I AM A CERTIFIED AIRCRAFT AND AUTO MECHANIC WITH ELECTRICAL TROUBLESHOOTING CAPABILITIES. I HAVE YET TO APPROACH THE DODGE DEALER WITH THIS BECAUSE IT HAS ONLY HAPPENED TWICE SO FAR WITH ME BEING AT WORK WHILE MY WIFE HAS HAD TO DEAL WITH THIS ISSUE BOTH TIMES SO FAR.
Nov 15, 2015
WHEELS
3 complaints
WHILE ON SHORT 125 MI TRIP, STARTED VIBRATING BADLY, GOT SLOWED TO ABOUT 40, LF WHEEL CAME OFF. DEALER REPLACED HUB & WHEEL.
Nov 10, 2019
4 NEW TIRES INSTALLED AFTER 39,852 MILES IS UNACCEPTABLE
Jan 29, 2017
HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BOTH REAR WHEEL BEARINGS NEED TO BE REPLACED. I HAVE NEVER HAD TO REPLACE WHEEL BEARING ON A CAR MUCH LESS AFTER ONLY 43,500 MILES. *TR
May 12, 2014
ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
MY VAN DRAWS DOWN THE BATTERY, FOUND THE FUEL PUMP WAS NOT SHUTTING OFF. THE TIPM IS BAD AND I CONTINUE TO WRESTLE WITH THE PROBLEM. WHEN I FIRST COMPLAINED TO THE DEALER, THEY TOLD ME I HAD A DEAD CELL IN MY BATTERY. THEY SAID TO REPLACE THE BATTERY. I ALLOWED THEM TO REPLACE IT. ABOUT 2 WEEKS LATER , THE CAR WOULD NOT START. SAME PROBLEM, OVER AND OVER. THE FUEL PUMP WILL CONTINUE TO RUN, NOW I HAVE TO PULL THE FUSE SO AS TO NOT DRAIN MY BATTERY AND HOPE AND PRAY THE VAN WILL START. ONCE IT STARTS, I TEND NOT TO SHUT IT OFF BUT THIS WEEK IT HAS BEEN STALLING ON ME AND I AM SCARED TO DRIVE IT OUT OF MY DRIVE WAY. IT STALLED ON ST RD 74, WHICH IS A 4 LANE HIGH WAY THAT IS HEAVILY TRAVELED THRU MY TOWN. IS THERE ANY CLASS ACTION SUITS GOING ON FOR THIS SAME PROBLEM? I SAW ONE RAN BACK IN 2013, I THINK IT WAS WITH THE CHRYSLER CORP. NEED HELP TO REPAIR THE VEHICLE ONCE AND FOR ALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Jun 11, 2019
AIR BAG WARNING LIGHT TURNS ON RANDOMLY
Apr 10, 2016
ENTIRE ELECTRICAL SYSTEM WENT OUT WHILE TURNING A CORNER. ALL DASH LIGHT CAME ON AND CAR STOPPED RUNNING.
Oct 05, 2015
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
2017 I purchased my car. I had several problems with the key lock and car starting. Immediately tried to return the car but dealer wouldn’t allow it. I have now found out there were 2 recalls in 2017 I was not aware of this until now. Even though dodge has stated to me they were fixed as a consumer if my car was presenting issues so early on after these recalls I should have had a grace period to give the vehicle back if other issues were presented. Currently car is smoking on the drivers side with a heavy burning smell. Car is over heating as well as the car would not stop while I was driving it on8/23/22 in a mall. Car was shutting off a lot. I was under warantiy and took it to AAmco and found out there were transmission issues. My warranty company at the time let my car sitting at AAmco despite the major issue and refused to fix it as well as let my warranty expire. Now I am scared to drive this car concerned the vehicle won’t stop.
Sep 09, 2022
DRIVER REAR BRAKES LOCKED UP ON ME TODAY. HAD FUEL RELAY SWITCH GO OUT BUT HAD IT REPLACED, FUEL PUMP WENT OUT HAD IT REPLACED. SOMEONE TOLD ME THE BRAKES SYSTEM IS UNDER RECALL.
Dec 27, 2017
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2012 Dodge Grand Caravan. The contact stated while the vehicle was parked at his residence, he lifted the hood and notice that the oil filter housing was cracked and there was a puddle of oil on the transmission casing. There was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 231,000.
May 16, 2022
The contact owns a 2012 Dodge Caravan. The contact stated that while driving 65 mph, the air conditioning independently turned off with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle started to lose motive power as he began to pull off to the shoulder of the highway. The contact stated that another unknown warning light illuminated and the vehicle shut-off. The contact pulled over and saw black smoke coming from the engine. After opening the hood, there was more smoke coming from the engine. The contact had the vehicle towed to an independent mechanic who stated that the engine had caught fire due to a defective oil pump. The manufacturer was notified of the failure and the contact was informed that an inspector would be sent out to perform an investigation. The vehicle remained in the possession of the mechanic. The vehicle was not yet repaired. The failure mileage was approximately 108,000.
Jun 14, 2021
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
My wife and I have a 2012 Dodge Grand Caravan, my wife drives the car on a daily basis school runs, etc with our 4 kids. While driving the kids to school and stopped at a red light the vehicle suddenly with no warning lost all power and shutdown. My wife said she was able to restart it again right away, then just before she got home the car suddenly and again no warning shut down everything no power whatsoever she was unable to remove the key from the ignition. After attaching a battery pack we were able to get it restarted and drive home Thankfully no one was behind her at the time as it would most definetly have resulted in a crash. Since then this has occured several more times sometimes it will be a day or couple days but it will always just die with no warning, My wife refuses to drive the car now as both she and I are afraid for the kids and her safety. I have checked and fixed various items including a new battery,alternator and ASD relay all of which did not fix the issue. I see dodge has issued recalls for the ignition switch on previous years. I believe Dodge needs to look at the 2012 and fix whatever this issue is as I have saw numerous people experiencing the same issue. I am a father supporting my wife and 4 kids and cannot afford a bottomless pit of maybe its this/that. Dodge needs to step up it could be the difference of saving someones life.
Jul 20, 2021
MORE THEN A DOZEN TIMES OUR VEHICLE HAS COMPLETELY SHUT OFF WHILE IN MOTION GOING STRAIGHT AT VARIOUS SPEEDS CAUSING LOSS OF POWER STEERING AND PUTTING US IN UNSAFE CONDITIONS. THE A/C WILL BLOW HOT AIR IN HALF THE VEHICLE AND THE RADIO HAS TURNED UP THE VOLUME TO FULL AND THE CONTROLS ARE INOPERATIVE TO TURN IT DOWN. I FEEL THE DEALER INTENTIONALLY DID NOT TELL US ABOUT THE KNOWN TIPM ISSUE AND TOLD US WE HAD TO REPLACE THE ALTERNATOR WHICH WE DID WITH NO HELP IN CORRECTING THE ISSUE. THIS HAS BEEN ONGOING FOR A FEW MONTHS. I DONT HAVE THE VEHICLE WITH ME AND AM GUESSING ON THE MILEAGE ALSO THIS HAPPENED ON MULTIPLE DATES SO I ENTERED ONE OF THE RANDOM DATED BELOW.
May 18, 2018
STEERING,SERVICE BRAKES,ENGINE
2 complaints
WHILE DRIVING, THE VEHICLE SHUTS OFF RANDOMLY. AT THAT TIME WE LOSE POWER BREAKS AND POWER STEERING. MY WIFE AND CHILDREN WERE ALMOST IN A COLLISION DUE TO THIS. IT HAS HAPPENED 2 TIMES NOW AND HAS NO PROBLEM RESTARTING AFTER COMING TO A STOP AND PUTTING THE VEHICLE BACK INTO PARK.
Apr 16, 2021
I WAS DRIVING STRAIGHT ON A HIGHWAY IN TEXAS IN MY GRAND CARAVAN AND MY ENGINE STALLED AND LOST POWER AND STEERING AND BRAKES, IT WAS VERY DIFFICULT TO STEER AND I WAS DRIVING AT 70 MPH AND THE WAS A SMALL SHOULDER ON THE SIDE AND MY FAMILY COULD HAVE GOTTEN HURT, IF I HAD GONE INTO A DEEP DITCH, IT WAS SCARY AND DANGEROUS!
Mar 13, 2020
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
WHILE DRIVING MY VAN, I ATTEMPTED TO TURN LEFT ON A CITY STREET, WHEN EVERYTHING SHUT DOWN ON ME. ALL OF MY DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I HAD NO STEERING, NO BRAKES, IT WAS FRIGHTENING! I DID HAVE HEADLIGHTS, FLASHERS, I COULDN'T ACCESS THE SIDE DOORS TO GE MY CANE OUT. MY BACK GATE WOULDN'T OPEN EITHER SO I COULD GET MY ROLLERATOR AND WALK TO THE BUSINESS I WAS ATTEMPTING TO GET TO. I HAD TO HAVE MY VAN TOWED AND WAS TOLD IT'S MY ELECTRICAL SYSTEM AND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I WOULD LIKE TO BRING MY AWARENESS TO THIS ISSUE, FOR IF I WAS ON 95, MY MAIN HIGHWAY AND THIS HAPPENED, I WOULD BE DEAD ALONG WITH MY SON. ATTACHED IS THE DASHBOARD, BUT THE CENTER BOTTOM RED LIGHT WAS FLASHING ON AND OFF. I'M TOLD IT'S MY SECURITY SYSTEM LIGHT
Mar 19, 2021
I WENT TO UNLOCK MY VEHICLE TO GET SOMETHING FROM INSIDE. I NOTICED THAT THE LIGHTS WERE VERY DIM AND AFTER PLACING THE KEY FOB INTO THE IGNITION, THE FOB WAS LOCKED IN PLACE. AFTER ABOUT 15 MINUTES, I WAS ABLE TO RELEASE IT FROM THE IGNITION. I HAVE TRIED RESETTING THE BATTERY AMONG OTHER THINGS AND NOTHING HAS HELPED.
Aug 30, 2020
SEAT BELTS
2 complaints
WHILE MY HUSBAND DRIVING LAST WEEK, OCTOBER 4TH 2019 TO BE EXACT, THE DRIVERS SEATBELT CAME UNLATCHED WHILE THE VEHICLE WAS IN MOTION, WE WERE ON A STRAIGHT ROAD WITH MINIMAL BUMPS OR HOLES. SINCE THIS OCCURRENCE I HAVE HAD MULTIPLE ISSUES WITH THE SEATBELT COMING UNLATCHED OR NOT LATCHING AT ALL, WHILE IN MOTION, GOING AROUND CURVES, AND WHILE STATIONARY. I HAVE HAD THIS VEHICLE 3 MONTHS AND THIS IS THE FIRST TIME I HAVE HAD THIS ONGOING ISSUE.
Oct 11, 2019
I BOUGHT THIS USED AND THERE ARE ONLY SHOULDER SEATBELTS IN THE DRIVER AND PASSENGER FRONT. ALL THE OTHER SEATS HAVE ONLY LAP BELTS. I CANNOT SAFELY STRAP IN MY DAUGHTER IN HER BOOSTER SEAT. I ASKED DODGE AND THEY CAN'T TELL IF IT WAS SUPPOSED TO COME WITH HARNESS BELTS. THE USED CAR DEALERSHIP DOESN'T EITHER. I THOUGHT IT WAS MANDATORY SO I DIDN'T CHECK THIS WHEN I BOUGHT IT.
Feb 27, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
LOUD CLICKING NOISE IN DASHBOARD AS WELL AS LACK OF FUNCTION INVOLVING THE A/C CONTROL PANEL. REAR DEFROSTER LIGHT BLINKS.
Jul 01, 2019
MY 2012 DODGE GRAND CARAVAN, WITH APPROX. 62,000 MILES, KEEP CUTTING WHEN I TRY TO START IT. THE DEALER SAYS IT THE TIPM, WHICH COSTS $1,638. THE VAN WILL START THEN CUT OFF. I HAD TO HAVE THE BATTERY CHARGED TWICE BEFORE I TOOK IT TO THE DEALER FOR DIAGNOSTIC.
Oct 08, 2018
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
After talking to others and researching and reading reports this seems to be another ghost problem: Driving around town this issue doesn't usually occur but, on a long drive and coming to a stop or near stop such as a traffic light and/or in traffic my van starts to die. Depending on how long I am going to be stopped or slowed down to a crawl I either have to keep one foot on the brake while accelerating or switch to neutral. When switched to neutral I have to keep a foot on the accelerator while switching back into drive. Sometimes turning the ignition off and back on helps, usually not. The danger is the risk of being rear ended or stalling when pulling into traffic.
Nov 21, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
On my Grand Caravan the engine randomly dies when my headlights are on bright. I haven't been able to find the problem. I have read where others are having the same problem but not sure they have associated the problem to the high beam lights. Last year when the dealership supposedly did the T33 recall it stopped doing it for two months then started happening again. It only happens with my high beams. The dangers are that, unable to use my high beams, I may not see wildlife running out into the road on dark highways until it is too late. Also, if this happens in traffic, especially in turns or curves, there is temporary loss in propulsion, power steering, power brakes, etc. I believe this to be a widespread problem that most haven't associated with the headlights. When it happens all of the dash lights come on as if the ignition was just turned on. I guess one more danger is that a driver, unaware of what is happening, may try accelerating when the engine has died which could cause sudden acceleration when the engine power restores.
Nov 20, 2024
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
I bought the car 2 weeks ago with 105k miles on it. The car has died approximately 20 times in the last 2 weeks while I am driving it. It is so insanely dangerous, you will be going down a busy street and the car completely dies without warning. There is no dash lights on, no warning. The power steering goes. It's an accident waiting to happen, it’s unacceptable. After spending 2k at the mechanic and still the same problem. They have now told me I need the TIPM replaced at the dealership. Which also affects the lights, which are erratic, they come on or come off when they want, along with the horn. It’s also pushes the motors into limp mode so it runs really hard over 20 miles an hour even while idle. The car will also die while in idle/park or when you shift gears. The car is basically an all day event to start and if you get it to stay on, if you are able to get it, don’t touch the key or it will automatically the car off. The TIPM system will also stay on, even while car is off causing your battery to drain.
Jul 14, 2024
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
When driving the car will randomly shut off losing power. When trying to start it randomly it will turn on then shut back off. When it turns off as I’m driving it’s always under 50MPH but I lose steering. Very scary.
Jan 20, 2023
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
Sounds like a machine gun when trying to start. Have to turn key completely off to get the sound to stop. Not starting sometimes and cutting off when driving. Lost all power on a main highway including my brakes and power steering. Completely shut off. Also the back air AC doesn't work at times. Seems to not have enough power to roll down windows at times and you can only use one window at a time. Battery, alternator, and starter test fine. Replaced relays and still same problem. Throwing code for not reaching coolant temp. Replaced thermostat gasket still throwing code. No other codes or lights showing up. Heard of an ignition switch and power train recall but when I put my vin in it says there are none.
Sep 21, 2022
FUEL SYSTEM, OTHER
1 complaint
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence. The contact related the failure to a faulty Totally Integrated Power Module (TIPM). The dealer was made aware of the failure but declined to sell a fuel pump relay. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
May 09, 2022
FUEL SYSTEM, DIESEL
1 complaint
The contact owns a 2012 Dodge Grand Caravan. The contact stated that he was a mechanic, calling on the behalf of the customer. The contact stated that the customer informed him that there were issues starting the vehicle in which on some occasions the vehicle would not start without warning. The contact diagnosed the vehicle and determined that the fuel pump integrated into the TIPM and the contacts on the fuel pump are not making good contact. As a result, the fuel pump fails intermittently, and the engine could stall. The contact referenced NHTSA Campaign Number: 15V115000 (electrical system) as the same TIPM system installed in the customer's vehicle however the vehicle information was not a part of this recall. The contact stated that he contacted the manufacturer and was advised that the vehicle was not in any recalls. The failure mileage was 107,920.
Dec 28, 2021
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
THE TIPM FAILED, THIS HAS BEEN CONFIRMED WITH A MECHANIC. IT IS AVAILABLE FOR INSPECTION. THE CAR'S FUEL PUMP KEEPS RUNNING EVEN WHEN THE CAR IS TURNED OFF WHICH DRAINS THE BATTERY. I AM CONCERNED THAT IT MAY CAUSE A FIRE AND BURN MY HOUSE DOWN. THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND CERTAIN VIN NUMBERS ARE RECALLED. I WAS TOLD MY VIN NUMBER IS NOT ON RECALL. WITH THIS BEING A KNOW PROBLEM, ALL VIN'S SHOULD BE ON RECALL. THIS MAKES YOUR CAR UNUSABLE AND IF THE CAR CUTS OFF IN TRAFFIC, A REAL SAFETY CONCERN.
Oct 19, 2021
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
MY DOORS ARE UNLOCKING BY THEMSELVES AFTER I LOCKED THEM. SEAT BELT WARNING GOING OFF WHEN SEAT BELT IS ENGAGED.VEHICLE IS STATIONARY WITH DOOR LOCKS AND IN MMOTION FOR SEAT BELT WARNING GOING OFF.
May 04, 2021
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
SEAT BELT WARNING CHIME IS PERIODICAL ACTIVATED WHILE VEHICLE IS IN MOTION AND SEAT BUCKLE IS ENGAGED.
Mar 29, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
VAN WON'T START. NO NOISE AT ALL WHEN I TURN THE KEY. THE SYMPTOM IS JUST LIKE TRYING TO START A CAR WITH AN AUTOMATIC TRANSMISSION WHILE THE CAR IS IN DRIVE, OR THERE'S NO SOUND AT ALL (THE VAN HAS ALWAYS BEEN Q ININ PARK). EVERYTHING ELSE POWERS UP, RADIO, WIPERS, LIGHTS ETC. THE BATTERY IS NEW AND THE ALTERNATOR IS GOOD. DEALERSHIP INSTALLED A NEW TIPM AND THE CAR STARTED FOR 1 WEEK AND DIED AGAIN. I'LL NEVER BUY AN AMERICAN MADE VEHICLE AGAIN. OWNED THE VAN FOR 1 MONTH AND PROBLEM HAS HAPPENED 5 OR 6 TIMES PREVIOUS TO THE LAST TWO TIMES WHEN THE VAN WOULDN'T START AT ALL.
Jan 14, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
FAULTY TIMP CAUSING ISSUE WITH FUEL PUMP MODULE/RELAY. FAULTY START AND UNABLE TO TURN ON VEHICLE. THIS HAPPENED APPROXIMATELY 4 TIMES IN A PARKED POSITION WITHIN A 24 HOUR PERIOD BEFORE VEHICLE WAS NO LONGER DRIVABLE. INTERMITTENT CHECK ENGINE LIGHT WITHIN THE PREVIOUS 3 WEEKS PRIOR. VEHICLE WAS INSPECTED BY A CERTIFIED DEALERSHIP TO DIAGNOSE THE ISSUE.
Dec 01, 2020
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING THE VEHICLE AT RANDOM SPEEDS. MY DODGE CARAVAN WILL JUST SHUT DOWN. I HAVE NOTICED ON A COUPLE OCCASIONS ALL OF THE DASH LIGHTS WILL COME AND THEN ENGINE WILL SHUT DOWN. LOSE OF STEERING AND BRAKES. I HAVE MANAGED A FEW TIMES SHIFTING TO NEUTRAL AND QUICKLY RESTARTING. AN THE FEW TIMES IT WOULD NOT START IVE MANAGED TO GET OFF THE ROAD WITH STEERING WHEEL LOCKED AND BRAKE PEDAL THAT WONT DEPRESS. SIT FOR A MINUTE PUT IN PARK AN RESTART. THIS HAS HAPPEN OVER 18 TIMES OF OWNING THE VEHICLE FOR A YEAR
Aug 15, 2020
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING ON THE HIGHWAY MY VAN LOST ALL POWER AND SHUT OFF. NO STEERING, NOTHING. WE PULLED OVER ON A RAMP PUTTING OUR CHILDREN'S LIVES AND OUR OWN IN DANGER, TO WALK HOME. THE TIPM SEEMS TO BE THE PROBLEM. THE VAN WILL NOT RESTART, WILL NOT CRANK, AND IS CURRENTLY SITTING WHILE I SEE ALL OF THE RECALL ATTEMPTS FOR TIPMS.
Jul 27, 2020
STRUCTURE,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
DRIVERSIDE SLIDING DOOR WILL NOT OPEN ELECTRICALLY. DOOR WILL NOT UNLOCK MANUALLY. DOOR WILL NOT OPEN MANUALLY. PEOPLE COULD BE TRAPPED IN THE VEHICLE BY DRIVERSIDE SLIDING DOOR NOT OPENING. *TR
Jun 02, 2020
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
WE WERE DRIVING DOWN A CROWDED HIGHWAY WHEN EVERYTHING ON THE VEHICLE SHUT DOWN. ALL THE LIGHTS SHUT OFF AND WE LOST POWER STEERING. I HAD TO FIGHT MY WAY OVER THREE LANES OF TRAFFIC WITH NO TURN SIGNALS AND HAD NO POWER STEERING. WHEN THIS HAPPENED WE WERE GOING UPHILL AND AN 18 WHEELER WAS BEHIND US. WE WERE RAPIDLY SLOWING DOWN AND COULD HAVE BEEN HIT BY ANOTHER VEHICLE. WE CAME TO A STOP AND PUT THE VEHICLE IN PARK AND IT STARTED RIGHT BACK UP. A FEW DAYS LATER MY WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING ON A DARK ROADWAY. SHE WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THERE WERE NO OTHER CARS AROUND HER AT THAT TIME. R03/NHTSA 14V-373. RECALLS GRAND CARAVAN YEARS 2008 TO 2010. MY PROBLEMS SOUND AND LOOK EXACTLY LIKE THIS AND SEEING COMPLAINTS AROUND THE INTERNET IT LOOKS LIKE MANY OTHERS WITH MY YEAR MODEL ARE HAVING THE SAME ISSUES. I THINK THAT RECALL NEEDS TO BE EXTENDED TO INCLUDE THE 2012 MODEL YEAR AS WELL.
Mar 01, 2020
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
ON 1/6/2020 I STARTED MY VAN AND NOTICED IT SPUTTERED A LITTLE DURING STARTUP. ON MY WAY HOME, I STOPPED AT A STORE TO PICKUP A FEW THINGS. WHEN I TRIED TO START THE VAN AGAIN IT WOULD NOT START. I KNEW IT WASN'T THE BATTERY BECAUSE THE LIGHTS AND RADIO STILL WORKED. WHILE WAITING FOR A FRIEND TO PICK ME UP, I TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. DROVE IT ACROSS THE STREET TO O'REILLYS TO HAVE BATTERY TESTED, JUST IN CASE. HAD TO START IT AGAIN. WOULDN'T START AGAIN. WAITED A MINUTE. TRIED AGAIN, IT SPUTTERED, I GAVE IT SOME GAS AND IT STARTED. EMPLOYEE WHO WAS ASSISTING HEARD A WHISTLING NOISE. SUGGESTING A VACUUM LEAK. CALLED MY MECHANIC. SCHEDULED APPT FOR 1/8/2020. TRIED TO START IT THE MORNING ON 1/8/2020. WOULD NOT START. MECHANIC HAD IT TOWED TO SHOP. HIS DIAGNOSIS SHOWED TPIM MODULE HAD FAILED. HE SAID HE SPOKE TO PARTS REP AT THE LITHIA DODGE AND THEY SAID THEY HAVE 14 VANS WITH SAME ISSUE WAITING FOR TPIM MODULES AND THE PART IS BACKORDERED FOR AT LEAST A MONTH. DODGE HAS NOT ISSUED A RECALL YET. I HAVE FOUND BLOG POSTS DATING BACK TO 2014 WITH CONSUMERS HAVING THE SAME ISSUE AND DODGE IS NOT ACCOMMODATING OWNERS WITH ANYTHING. COST OF TPIM MODULE IS $994. LABOR IS $360. I ALSO HAD TO HAVE MY FLEX PLATE REPLACED THE WEEK PRIOR BECAUSE IT CRACKED. MY MECHANIC SAID IT WAS DUE TO WEAK STEAL. SERVICE GUY AT DEALERSHIP, JASON SAID (ON 1/9/2020) SAID THIS WAS NOT UNCOMMON FOR THIS PART TO HAVE TO BE REPLACED ON THIS PARTICULAR VEHICLE. THIS REPAIR COST ME $789.95. I HAVE INCLUDED PHOTOS OF THE FLEX PLATE. I FEEL LIKE DODGE IS SIMPLY NOT TAKING RESPONSIBILITY FOR THIS PARTICULAR VEHICLE MODELS FAILURES BECAUSE THEY MASS PRODUCED IT AND IF THEY HAD TO ISSUE RECALLS FOR THE FLEX PLATE AND TPIM MODULE, IT WOULD COST THE COMPANY HUNDREDS OF THOUSANDS, IF NOT MILLIONS OF DOLLARS. BUT THESE VANS CARRY PRECIOUS CARGO, OUR CHILDREN!!!
Jan 09, 2020
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE STARTED WHEN THE IGNITION WAS IN THE OFF POSITION AND DRAINED THE BATTERY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP RELAY AND THE TOTALLY INTEGRATED FUEL MODULE NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 185,000.
Sep 10, 2019
STEERING,ELECTRICAL SYSTEM
1 complaint
VEHICLE WOULD RANDOMLY SHUT OFF WHILING DRIVING. IGNITION SWITCH WOULD CHANGE POSITIONS IF BUMPED OR WHILE DRIVING OVER ROUGH TERRAIN. THUS CAUSING THE VEHICLE TO SHUT OFF UNEXPECTEDLY. 2008-2011 MODEL YEARS HAVE ALREADY BEEN RECALLED. I GUESS SOMEONE HAS TO DIE FOR THE 2012 MODEL YEAR, WHICH USES THE SAME PART, TO BE RECALLED AS WELL.
Jun 17, 2019
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY CAR WAS IN FOR A RECALL 2 YEARS AGO WHERE MY CAR WOULD NOT SWITCH GEARS WHEN DRIVING. PRIOR I COMPLAINED SEVERAL TIMES BEFORE TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG UNTIL I FOUND THE RECALL OR CONCERN ON LINE. MY CAR IS NOW SHOWING THE SAME SIGNS AS BEFORE ALONG WITH STALLING WHEN I HIT THE BREAK AND MAKING A TICKING NOISE. HOW DO I GET THIS RESOLVED SINCE OBVIOUSLY IT IS A MANUFACTURER ISSUE WITH THE CAR. THIS HAPPENS ON HIGHWAYS, CITY STREETS WHEN THE CAR IS IN MOTION.
Apr 23, 2019
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING TODAY ON A BUSY STREET AT 40 MPH CAR JUST SHUT OFF. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. NO POWER STEERING, GAS, ETC. JUST STOPPED WORKING. WAS ABLE TO PULL OVER AND TURN KEY OFF. CAR TURNED BACK ON AFTER. I BELIEVE THE CAUSE OF THIS IS A BAD TIPM. THIS IS OUR FAMILY'S PRIMARY VEHICLE AND I AM LUCKY THAT NOTHING HAPPENED AND MY KIDS WERE NOT IN THE CAR WITH ME TODAY HAD PREVIOUS PROBLEM WITH CAR NOT STARTING WHEN KEY TURNED. THIS IS STILL AN INTERMITTENT PROBLEM. DEALER SAID MOST LIKELY THE TIPM, BUT DIDNT WANT TO REPLACE WITHOUT KNOWING FOR SURE BECAUSE PART IS SO EXPENSIVE.
Feb 21, 2019
SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ODOR OF BURNING RUBBER WAS NOTICED AND SMOKE EMERGED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BY THE SAME MECHANIC FOR THE SAME FAILURE THREE MONTHS EARLIER. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *JS
Dec 19, 2018
UNKNOWN OR OTHER,ENGINE
1 complaint
ENGINE REQUIRES KEY WIGGLING TO START 9 TIMES OUT OF 10 NO MATTER WHERE OR HOW ITS PARKED, RANDOMLY WON'T START OR STARTS AND SHUTS BACK OFF ALSO WITH NO POSITIONAL CORRELATION, AND RANDOMLY SHUTS OFF WHILE DRIVING WITHOUT WARNING OR CHECK ENGINE LIGHTS, USUALLY AT LOWER RATES OF SPEED. BATTERY DRAINS AND HAVE HAD TO REPLACE IT 3 TIMES IN AS MANY YEARS.
Dec 07, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
MY VAN WILL DIE AT TIMES GOING DOWN ROAD OR JUST NOT START, AFTER PARKING IT. THEN THE CHECK ENGINE AND STABILITY CONTROL FLASHES ON DASH. WILL NOT COME OUT OF PARK. THEN IT MAY START RANDOMLY AND RUN FOR A FEW WEEKS OR COUPLE OF MONTHS AND DO SAME THING AGAIN. WE HAVE PUT NEW BRAKES, BATTERY, CHECKED FUEL PUMP, AND PUT NEW TIRES AND HAD CENSORS ON WHEELS CHECKED. STILL DOES NOT START. T
Sep 28, 2018
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
FAULTY TIPM , CAUSING ALL ELECTRICAL DEVICES TO QUIT WORKING OR OPERATE INTERMITTENTLY ON THERE OWN . DOOR SAFETY LOCKS TO NOT OPEN AND TRAP OCCUPANTS INSIDE OR NOT LOCK WHEN VEHICAL REACHES SPEED. VEHICLE NO START AND LEAVE STRANDED AND WRECKER CHARGES!
Feb 28, 2018
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
I HAD TO CHANGE THE TRANSMISSION AFTER 60 K MILES ALTHOUGH I TOOK VERY GOOD CARE OF THE CAR.THE MECHANIC AND OTHER CUSTOMERS WERE REPORTING THE SAME ISSUE WITH SAME MODEL! GEAR DOESN'T SHIFT FROM FIRST TO SECOND GEAR. WHILE DRIVING ON NORMAL ROAD AND NORMAL SPEED. THIS CAR MAINLY USED TO COMMUTE TO SCHOOL NEARBY. NEVER OFF-ROAD AND NEVER MISSED A MAINTENANCE REQUIRED.NO CUSHION LIGHT BUT THERE IS A CODE AND A REPLACEMENT OR TRANSMISSION REBUILT IS REQUIRED, MY POOR FAMILY LOST THOUSANDS OF DOLLARS ON THIS JOB. THE MECHANIC ENCOURAGED ME TO REPORT THIS VEHICLE DUE TO MANY SMELLER CARS FROM THE SAME TYPE AND MODEL WITH EXACT SAME TRANSMISSION PROBLEMS. HE TOOK CARE OF MY CAR AND IT SHOULDN'T HAVE ANY ISSUES. PLEASE INVESTIGATE AND ADVISE.
Feb 10, 2018
STEERING,AIR BAGS,ENGINE
1 complaint
I SEND MY VEHICLE TO FREEHOLD DODGE DEALER AFTER MANY DAYS THE DEALER DIDN'T DO ANYTHING BECAUSE MY VEHICLE UNDER WARRANTY AND THE CORPORATE DOESN'T PAY WELL TO THE DEALER I DON'T KNOW WHERE I CAN FILE COMPLAIN
Oct 07, 2017
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
VEHICLE HAS EXTREME VIBRATION PROBLEM OCCURRING AT APPROXIMATELY 40 AND 80MPH THIS EVENTUALLY CAUSED IT TO STOP RUNNING. VEHICLE WAS TOWED TO A SERVICE CENTER WHERE NO PROBLEM COULD BE FOUND. HOWEVER, TRANSMISSION FLUID WAS ADDED AND TRANSAXLE OIL FILTER WAS CHANGED. PROBLEM NOT RESOLVED. EIGHT MONTHS LATER ENGINE MOUNTS NEEDED REPLACED DUE TO SHIFT IN ENGINE/TRANSMISSION BY 6 IN. PROBLEM NOT RESOLVED. TWO WEEKS LATER TRANSMISSION FILTER CHANGED, FLUID AND DR TRANNY ADDED. PROBLEM NOT RESOLVED. VIBRATION STOPS WHEN GAS IS NO LONGER APPLIED HOWEVER RETURNS AT APPROXIMATELY 30-45MPH. PROBLEM HAS BEEN NOTICEABLE FOR OVER 2 YEARS.
Feb 23, 2017
STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I HAVE CONTINUOUS PROBLEMS OUT OF THIS VEHICLE, SENSORS, AND THE VEHICLE DOWN SHIFTS REGULAR ON A STRAIT WAY, AND UP SLIGHT HILLS, LOSES SPEED ,EXTREME LOSS OF FUEL MILEAGE
Dec 22, 2016
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
STARTING SEPTEMBER 2016 WE NOTICED OUR LIGHTS WOULD GO ON FOR NO REASON AND OUR DOORS WOULD OPEN ON ITS OWN. WE INITIALLY CHALKED IT UP TO OUR KEY BEING FAULTY AND REPLACED THE BATTERIES, BUT EVERY SO OFTEN IT KEPT HAPPENING. IN OCTOBER OUR BATTERY DIED, WE FIGURED THE LAST TIME WE CHANGED IT WAS WHEN WE ORIGINALLY GOT THE VAN SO MAYBE IT WAS JUST TIME AND REPLACED IT. THEN IN NOVEMBER OUR CAR WOULD NOT START RIGHT AWAY. IT STARTED WITH HAVE TO CRANK ABOUT 2 TIMES. ESPECIALLY IN THE MORNING AFTER IT SAT UNUSED FOR A COUPLE HOURS, BUT THEN THROUGHOUT THE DAY IT WAS FINE. SOON THOUGH IT TOOK 5 TIMES BEFORE IT WOULD START SO WE TOOK IT INTO TO OUR MECHANIC TO SEE IF THERE WAS AN ISSUE. NOTHING REGISTERED ON THE COMPUTER, WE FIGURED MAYBE OUR FUEL LINES WERE CLOGGED AND WE DID A FLUSH. IT FIXED THE STARTING PROBLEM FOR ABOUT A WEEK AND THEN IT HAPPENED AGAIN. WE COULD HEAR OUR CAR CRANKING, BUT IT WOULD NOT START AND WE WOULD HAVE TO CRANK IT A COUPLE TIMES. THEN WHILE DRIVING OUR CAR JUST STOPPED. EVERYTHING SHUT DOWN, MIND YOU WHILE DRIVING DOWNHILL AT ABOUT 45 MPH. THE WHEEL LOCKED AND LUCKILY MY HUSBAND WAS DRIVING, HE WAS ABLE TO GET TO THE SIDE. WE TOWED OUR CAR TO THE MECHANIC WHO SAID NOW THE COMPUTER IS SAYING THE FUEL PUMP IS BAD. SO WE CHANGED THAT. OUR VAN WORKED PERFECTLY...FOR ONE DAY. THE NEXT MORNING IT WOULD CRANK, BUT NOT START. AFTER TOWING TO THE DEALERSHIP THEY STATED THE NEXT APPOINTMENT WAS IN JANUARY 2017 AND OUR VAN WOULD BE ON STANDBY. WE ARE FORTUNATE WE DID NOT HAVE TO WAIT THAT LONG TO HAVE THEM LOOK AT IT, BUT NOW THEY STATED WE NEEDED TO REPLACE THE BATTERY...AGAIN! THE PROBLEM WAS OUR TIPM. IT BASICALLY FRIED OUR BRAND NEW BATTERY. TOTAL COST FOR REPLACING JUST THE TIPM $1200!!!! THAT IS NOT INCLUDING $140 FOR DIAGNOSTICS AND $140 FOR A NEW BATTERY. HOW CAN THIS HAPPEN TO A CAR THAT IS ONLY 4 YEARS OLD? *TR
Dec 13, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE ATTEMPTING TO TURN LEFT ONTO TWO LANE HIGHWAY, VAN SURGED, ALL DASHBOARD LIGHTS CAME ON AND THEN HAD ALMOST NO ACCELERATION. HAD TO MANEUVER INTO CENTER TURNING LANE AND THEN WAS ABLE TO GET VAN INTO PARKING LOT OF STORE. ENGINE WAS REVVING BUT VAN WOULD NOT GO ABOVE 10MPH. VAN WAS TOWED TO LOCAL DEALERSHIP TONIGHT. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE LATE DECEMBER OF 2015. MAIN COMPUTER (TIPM) HAS BEEN REPLACED TWICE ALREADY BY DEALERSHIP. DODGE DID HELP COVER PART OF REPAIR COST FIRST TIME, NEVER HEARD BACK FROM THEM WHEN IT HAPPENED AGAIN IN THE END OF FEBRUARY AND JUST FILED THIRD CLAIM / COMPLAINT TONIGHT. JUST WONDERING IF THEY ARE WAITING FOR SOMEONE IN MY FAMILY TO BE SERIOUSLY INJURED OR KILLED WHEN THE VEHICLE DOES THIS BEFORE ACKNOWLEDGING THAT THERE IS AN INHERENT ISSUE WITH THIS VAN OR THE PARTS THEY ARE REPAIRING IT WITH.
Jul 01, 2016
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED, WHICH MADE THE REAR WINDOWS INOPERABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mar 07, 2016
ELECTRICAL SYSTEM,WHEELS,SEATS
1 complaint
PURCHASED THIS VEHICLE IN SEPT 2013, IMMEDIATELY THE SECOND ROW, PASSENGER-SIDE SEATBEALT DOES NOT PROPEL BACK. THE SELLER OF THE VEHICLE, DIRECTED ME TO A MECHANIC TO REPAIR IT BUT SHORTLY AFTER IT OCCURED AGAIN. LESS THAN A YEAR AFTER PURCHASE, THE FUSE/MOTOR ON THE DRIVER'S SEAT JUST STOPPED AND THE SEAT IS UNABLE TO BE ADJUSTED. LAST WEEK, WENT FOR REPAIRS TO FRONT WHEEL BEARING (TIRE POPPED DIRECTLY OFF) AND WAS ADVISED THE REAR WHEEL BEARING WILL ALSO NEED TO BE REPLACED. CANNOT TELL IF ANY OF THESE ARE NORMAL WEAR AND TEAR OR MALFUNCTIONS WITH THE VEHICLE, ESPECIALLY SINCE I HAVE ONLY HAD IT FOR 2 YEARS.
Nov 17, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TRIED TO LEAVE BABYSITTER AFTER 5 MINUTE PICKUP AND VAN WOULDN'T START. NO POWER FOR ANYTHING LIKE BATTERY. CHARGE DID NOT HELP. SLIGHT CLICK WHEN YOU TURN OVER KEY SIMILAR TO STARTER BUT NOT AS LOUD. READ ALL REVIEWS FOR OTHERS AND WITH TIPM FAILURE AND THEIR COMBINED ISSUES SOUNDS LIKE TIPM. NO POWER, WON'T START, SHIFTS ROUGH.
Oct 14, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I WAS ENTERING ON A BUSY INTERSTATE WHEN MY 2012 DODGE GRAND CARAVAN R/T GOT TO ABOUT 50+ MPH THE GAS PEDAL KEPT ACCELERATING AND WOULD NOT STOP THE RPM GAGE HIT 6 THE ONLY WAY I GOT IT TO STOP WAS TO PUT THE VEHICLE IN NEUTRAL AND PULL OF THE ROAD THE RMP'S KEPT GOING AS DID THE ENGINE I TURNED THE VAN OFF IN NEUTRAL AND PUT IT IN PARK. WHEN I STARTED THE VAN BACK UP IT INSTANTLY STARTED DOING THE SAME THING IN PARK. I TURNED THE VAN BACK OFF AND WAITED ABOUT 5 MINUTES AND WHEN I RESTARTED THE VAN IT SEEMED NORMAL. TOOK IT TO THE DEALERSHIP THAT DAY ON A SATURDAY THEY CALLED ME MONDAY AND SAID IT HAPPENED WITH THEIR TECHNICIANS DRIVING AND HE REMOVED THE FLOOR MAT THAT HAD BEEN IN THERE FOR 2 AND A HALF YEARS AND IT WAS FINE THEY TOLD ME THE FLOOR MAT GOT STUCK UNDER THE PEDAL! COMMON SENSE SAYS IT WOULD STOP THE PEDAL FROM BEING PUSHED DOWN NOT PULL THE PEDAL TO THE FLOOR. BUT WHAT DO I KNOW RIGHT!?!?!?! I AM JUST A FEMALE AND MOTHER TO 2 SMALL CHILDREN WHO WERE WITH ME WHEN IT HAPPENED. IT DID THIS AGAIN WITH MY HUSBAND DRIVING ON A 6 LANE ROAD WHEN HE PULLED OUT FROM A STOP. THIS TIME THE FLOOR MAT HAD NOT BEEN THERE. CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS MATTER BEFORE A RUN AWAY VEHICLE KILLS SOMEONE! THEY KEEP TELLING ME THEY HAVE NO IDEA WHAT THE PROBLEM IS CAUSED FROM BECAUSE NO CODES COME UP ON DIAGNOSTICS. HOWEVER IF YOU SEARCH THE ISSUE ONLINE IT POINTS TO THE TIPM AND THE FUEL PUMP NOT SHUTTING OFF. THE SAFETY ISSUE OF THIS IS PRETTY SEVERE IF YOU ASK ME. A VEHICLE THAT ACCELERATES ON ITS OWN IS PRETTY SERIOUS AND DANGEROUS NOT ONLY FOR MY FAMILY BUT TO THE GENERAL PUBLIC AS WELL! I DO NOT WANT TO JUST GET RID OF THE VEHICLE IT IS THE FIRST BRAND NEW VEHICLE MY FAMILY HAS OWNED AND EVEN PURCHASED THE EXTENDED WARRANTY WITH THE HOPES OF KEEPING THE VEHICLE FOR AT LEAST 6 YEARS AND NOW THIS IS NOT A SAFE FAMILY VEHICLE! PLEASE HELP WITH THIS ISSUE!
Jun 26, 2015
VEHICLE SPEED CONTROL,ENGINE
1 complaint
ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NOT SLAM INTO THE BUILDING WALL JUST PAST THE SIDEWALK, THE VAN STOPPED ON TOP OF THE SIDEWALK AFTER HITTING THE CAR PARKED NEXT TO MY VAN (AS MY WHEELS WERE STILL TURNED FROM TURNING INTO THE PARKING SPACE. THE DAMAGE TO MY VAN AND THE CAR HIT BY MY VAN TOTALED OVER $10,000. IF A PEDESTRIAN HAD BEEN ON THE SIDEWALK IN FRONT OF MY VAN, THEY WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. BOTH TIMES THE ENGINE UNEXPECTEDLY SURGED, MY FOOT WAS ON THE BRAKE, AND THE VAN WAS TRAVELING LESS THAN 2 TO 3 MILES PER HOUR. WHEN THE ACCELERATION SURGED THE VAN FORWARD, IT WAS EXTREMELY HARD AND FAST AS IF THE ACCELERATOR HAD BEEN POUNDED TO THE FLOORBOARD. I HAVE CHECKED WITH MY LOCAL DODGE DEALER, WHO STATES THERE IS NO PROBLEM WITH THIS VAN AND THEY HAVE HAD ABSOLUTELY NO COMPLAINTS ABOUT UNEXPECTED AND POWERFUL ACCELERATION ON THE DODGE GRAND CARAVAN. I FIND THIS HARD TO BELIEVE AS THERE ARE MANY OTHER REPORTS ON DODGE FORUM BOARDS STATING THIS EXACT UNEXPECTED AND DANGEROUS ACCELERATION. I AM AFRAID TO DRIVE MY 2012 DODGE GRAND CARAVAN. *TR
Feb 12, 2015
STEERING,POWER TRAIN,ENGINE
1 complaint
1. VEHICLE DRAGS TO THE RIGHT. 2. ENGINE LOSES POWER AT TIMES 45MPH AND OR 60 MPH 3. IT SEEMS THERE IS GEAR SHIFT PROBLEM BASED ON ITEM 2. STEVENS CREEK CHRYSLER JEEP DODGE, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129 I HAVE TAKEN IT TO DEALERSHIP SEVERAL TIMES AND LATEST BEING: 8/20/2014 INVOICE #184949 MILEAGE :6669 THEY DID FIND THE PROBLEM AND DID SUSPENSION REPAIRS. THEY SAY THEY WERE UNABLE DUPLICATE PROBLEM OF LOSING POWER - IT SEEMS THEY DID NOT DO TEST DRIVE AT ALL OBVIOUSLY FROM MILEAGE RECORD! I TOOK IT AGAIN WITH SAME COMPLAINT ON 11/12/2014 AND THEY SAY EVERYTHING LOOKS OKAY IT IS JUST ROAD CROWNING ON THE RIGHT LANE CAUSES IT. AGAIN THEY COULD NOT FIND OR DUPLICATE LOSS OF POWER AND SHIFTING. I AM TERRIBLY AFRAID OF DRIVING THIS VEHICLE WITH FAMILY AND FRIENDS EVEN THOUGH MILEAGE IS LESS THAN 9000 MILES IN 3 YEARS. WARRANTY EXPIRES ON 7/21/2015. PLEASE HELP ME TO RESOLVE THESE ISSUES AND SAFETY OF DRIVER AND PASSENGERS. *TR
Nov 26, 2014
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
DOCUMENTED SEVERAL TIMES SINCE 2013, THIS VAN HAS HAD PROBLEMS WITH THE FOLLOWING: SPEEDOMETER DOES NOT READ, GAUGES DO NOT READ, WINDSHIELD WIPERS TURN ON, ALL WARNING LIGHTS READ, HEADLIGHTS DO NOT WORK, A/C DOES NOT WORK; THEN ALL TURN OFF RANDOMLY AND INTERMITTENTLY TURN BACK ON AND OFF AGAIN. IN MAY 2014, THE VAN HAD TRANSMISSION ISSUES WHERE IT WOULD NOT SHIFT OUT OF LOW GEAR AND DRIVER HAD TO TWICE SHIFT INTO NEUTRAL AND BACK INTO DRIVE TO SHIFT PROPERLY. 6 REPAIR ATTEMPTS WERE MADE ON THE VAN BEGINNING IN MAY 2013 AND ENDING IN JULY 2013 WITH NO SUCCESS ON REPAIRS. THE VAN WAS STILL UNDER WARRANTY SO REPAIR WAS FREE OF CHARGE. REPLACEMENT OF THE TIPM WAS TWICE ATTEMPTED BUT FAILED BECAUSE OF THE FAULTY 2012 TIPMS. THIS VAN IS USED BY RSVP, A FEDERALLY FUNDED NATIONWIDE NON-PROFIT, TO TRANSPORT SENIOR VOLUNTEERS TO THEIR WORK SITES. THIS VAN HAS THE POTENTIAL TO PUT PEOPLE INTO A DANGEROUS CRASH AND NEEDS CHRYSLER TO REPAIR THE TIPMS IMMEDIATELY. *TR
Nov 20, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
AROUND 37,000 MILES, CHECK ENGINE LIGHT CAME ON, SHORTLY AFTER PURCHASED, LIGHT WOULD GO OFF AND ON PERIODICALLY. AFTER A SEVERAL WEEKS LIGHT STAYED ON AND STARTED BLINKING, AT THIS TIME VAN WAS VIBRATING AND SOUNDED LIKE IT WOULD CUT OFF. DEALERSHIP ENDED UP REPLACING ENGINE HEAD UNDER WARRANTY. A FEW MONTHS LATER LIGHT CAME ON AGAIN, VAN DID NOT WANT TO ACCELERATE, DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH VAN. AT TIMES VAN DOES NOT WANT TO ACCELERATE AS IT SHOULD. AFTER A DELAY, IT WILL ACCELERATE, BUT NOT LIKE IT SHOULD. AROUND 60,000 MILES, ABS LIGHT AND TRACTION LIGHT HAVE COME ON AND CRUISE CONTROL WILL NO LONGER WORK. BACK HATCH DOOR OF VAN LOCKED WHILE OPEN AND WOULD NOT SHUT. THE DOOR HAD TO BE TIED DOWN FROM THE INSIDE IN ORDER TO DRIVE IT TO THE DEALERSHIP. DEALERSHIP SAYS HINGES HAVE BEEN BENT. HINGES HAVE NO MARKS OF ANY KIND, AND THERE HAS BEEN NO DAMAGE TO THE VEHICLE. THERE'S A WHOLE LOT GOING WRONG FOR A 2012 VEHICLE. *TR
Nov 12, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
WHILE DRIVING ALONG THE HIGHWAY AT NIGHT, I TURNED OFF THE HIGH BEAMS BECAUSE OF AN APPROACHING CAR. THE MULTIFUNCTION SWITCH INSTANTLY FAILED; I WAS UNABLE TO ACTIVATE THE HIGH BEAMS AGAIN, MY DIRECTIONAL SIGNALS DID NOT WORK AND THE WINDSHIELD WIPERS BEGAN TO WIPE INCESSANTLY. I CONSIDER THIS TO BE A SAFETY-RELATED DEFECT, BECAUSE I COULD NOT SIGNAL MY INTENTIONS TO OTHER DRIVERS, NOR COULD I USE THE HIGH BEAMS TO IMPROVE VISIBILITY. ON A TWO-YEAR-OLD VAN WITH ONLY 89,000 MILES, THIS FAILURE SEEMS PREMATURE. *TR
Nov 08, 2014
STEERING,SERVICE BRAKES
1 complaint
VEHICLE HAS ROUGHLY 36000 MILES, WHEN BRAKING THE STEERING SHAKES HARD, VIBRATING. WORRIED ONE DAY ONE OF MY TIRES IS GOING TO FALL OFF OR THE STEERING STOP WORKING AND LOOSE CONTROL OF THE VEHICLE. EVEN DODGE HAS ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS EXACT PROBLEM, THE DEALERSHIP WON'T DO ANYTHING ABOUT IT BECAUSE THEY SAY IT IS NOT COVERED UNDER WARRANTY BUT ADMITS THAT IT IS A DESIGN FLAW WITH THE VEHICLE BEING BUILT WITH SUBSTANDARD PARTS. *TR
Jun 25, 2014
EQUIPMENT
1 complaint
CPCS: I1440342A. CAR CHARGER. CONSUMER STATED SHE HAD THE CHARGER PLUGGED INTO THE OUTLET IN HER 2012 DODGE GRAND CARAVAN, AN IT STARTED SMOKING WITH NO DEVICE PLUGGED INTO IT. *LN
May 13, 2014
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
ENGINE RUNS VERY ROUGH, IDLES LOW ALMOST DIES AT INTERSECTIONS. DOES NOT HAVE POWER WHEN GAS PEDAL IS PUSHED DOWN, LOOSES POWER WHILE DRIVING AS WELL. THESE VANS HAVE SOMETHING MAJORLY WRONG WITH THE ENGINES AND TRANSMISSIONS. DODGE NEEDS TO INVESTIGATE AND RECALL/REPAIR THESE VANS. THEY ARE HAZARDOUS. I CANNOT WAIT TO BE RID OF MINE BEFORE SOMETHING HAPPENS TO ME AND MY FOUR CHILDREN. DOESN'T SOUND LIKE I'M THE ONLY ONE WITH THE PROBLEMS EITHER. MAYBE DODGE/CHRYSLER IS GOING TO BE LIKE GM AND LET PEOPLE DIE BEFORE REPAIR A MINOR PART. VERY DISAPPOINTED IN THIS VEHICLE. IT WILL BE MY LAST DODGE PURCHASE. *JS
Apr 28, 2014
SUSPENSION,SERVICE BRAKES
1 complaint
THE BRAKES CALIPERS/BRAKES ARE SEIZING UP, AFTER COMPLETE REPLACEMENT OF ALL BRAKE COMPONENTS, THIS PROBLEM RECURRED IN LESS THAN 5000 MILES, AT THE SAME TIME, THE AXLE BOLTS WERE LOOSE AND THE CAR BECAME VERY UNSTABLE. *TR
Apr 05, 2014
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
PASSENGER SIDE SLIDING DOOR RATTLES AS IF OPEN DEALER REPLACE DOOR PANEL DID NOT FIX SAID LEFT SIDE TAILLIGHT WAS CAUSE REPLACE IT DID NOT FIX SAID MANUFACTURER LEFT BRAKE CLIPS OFF BRAKE PADS REPLACE STILL RATTLES TOLD KNOW ITS MY IMAGINATION ALSO TRANSMISSION PROBLEMS MASH GAS EASY TO MAINTAIN SPEED HAVE TO KEEP MASHING ALMOST TO FLOOR BEFORE ANY THING HAPPENS THEN IT DROPS DOWN INTO PASSING GEAR ALMOST MAKING YOU REAR END VEHICLE AHEAD OF YOU SOMETIMES ON TAKE OFF WILL START GOING THEN HESITATE CAUSING A POSSIBLE CRASH SITUATION DEALER SAID TRANSMISSION NEEDED COMPUTER UPDATE THIS MADE IT WORST PUT TWO MORE UPDATE STILL NOT SHIFTING RIGHT HAVE MADE MANUFACTURER AWARE HAVE OPEN STAR CASE WITH THEM STILL CAN NOT GET PROBLEMS RESOLVE HAVE PARKED VAN AT 15685 MILES I FEEL THAT ITS UNSAFE FOR MY WIFE AN GRAND KIDS TO BE IN ! I HAVE SEVERAL MECH DRIVE IT THEY SAY SOMETHING WRONG ALSO. *TR
Jul 10, 2013
Frequently Asked Questions
How many problems does the 2012 DODGE Grand Caravan have?
The 2012 DODGE Grand Caravan currently has 581 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 DODGE Grand Caravan?
The most common problems reported for the 2012 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 DODGE Grand Caravan problem data come from?
All problem and complaint data for the 2012 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Grand Caravan
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1999 Problems
1998 Problems
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