2013 DODGE Grand Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
463
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
159 complaints
The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while attempting to start the vehicle, the vehicle did not start as intended. The contact stated that on several occasions while driving at various speeds, and the vehicle vibrated abnormally and then stalled. The vehicle was able to restart after several attempts. The contact stated that electrical tape was placed on the tip of the key fob to allow the extra space where the key fob and key fob ignition were not touching. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Feb 12, 2025
Don't work the wireless switch starin and the key
Oct 07, 2024
While driving our key in the ignition will loosen to the left and completely shut off all electrical for the car. The first time this occurred we were driving 55mph on the highway and had to safely steer off of three lanes of traffic with our kids in the backseat, at the time we thought it was a fluke. Now this is happening more frequently. It is the exact same issue listed under recall L25 “the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.”
Oct 01, 2024
Ignition shuts off to accessory mode while driving at highway speeds causing an extreme safety hazard. Vehicle also is reluctant to start. Dealer has diagnosed a faulty Ignition module which is a known issue amongst Dodge grand caravans but the recall does extend beyond 2010 models.
Jun 06, 2023
The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while driving at various speeds, a lanyard and other objects struck the key and the ABS and check engine warning lights briefly illuminated and the vehicle lost motive power. The contact pulled over, turn off and restarted the vehicle. The vehicle was taken to an independent mechanic twice; however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was then taken back to the independent mechanic, where it was diagnosed that the wireless ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 167,000.
May 19, 2023
+ 154 more complaints for this component
SEATS
34 complaints
2013 Dodge Grand Caravan. Driver active headrest deployed without warning while sitting in garage and unoccupied. The loud noise and force of the defect could easily harm a passenger or cause a wreck. There are thousands of complaints on-line or through class action suits. I contacted the Chrysler Care group by phone on 10/22/2025. Their rep acknowledged, after asking if anyone was hurt, that this is a "known problem and a safety issue". After dealer inspection, Chrysler would provide a replacement even though it was after the extended warranty. The dealer performed the inspection on 10/24/2025. I notified the care group at this time. Weeks later the company has reneged on this commitment, refused to provide a replacement, and closed the case.
Dec 05, 2025
While in a Parked Gear, my 2013 Dodge Grand Caravan Front Passenger Headrest Deployed/Exploded. There wasn't a collision nor accident
Oct 08, 2025
Passenger front seat headrest deployed while vehicle was parked. The plastic housing supporting a small metal bar broke causing it to open. I had no idea this could happen when I bought the car. I have kept this van longer than any I have owned as my Chrysler dealer closed and the van is no longer made! A new one form Chrysler is about $6-800! I was able to find a lightly used replacement headrest on Ebay and using a youtube video swapped it out myself. I have since learned Chrysler extended the warrantee 10 years, but my car is older than that. It only has about 65,500 miles on it. I am going to try and zip-tie the driver's side headrest so I do not get it in the back of the head when driving!! I presume the passenger side will remain intact for a while.
Jul 03, 2025
On July 28, 2024 I was getting ready to go to work. I got into my driver seat and sat down and the headrest deployed. Hitting me quite hard in the back of the head there was no accident or bumping of the vehicle, which would cause this. I had to go to work, but had a headache the entire evening due to this and woke up the next day being today still with a headache from the injury caused by the van headrest exploding
Jul 29, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 MPH, the passenger's side active head restraint deployed independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. The contact was informed that the headrest needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Jun 10, 2024
+ 29 more complaints for this component
UNKNOWN OR OTHER
33 complaints
1 is the Tipm stopped working and dodge says the recall isn't for my VN# doesn't match recall , was lucky it didn't fail in traffic. 2. No recall on failed brake booster which could cause brake failure.
Oct 23, 2025
Driving down the road and my van cuts off. After leaving about 15 minutes it starts back up. I can go around 500 miles between cut offs. Had to 2 different garages with no solution. Replaced fuel pump, did not help. This is very dangerous especially on major highways.
Jun 07, 2025
Doors make loud buzzing sound every time opened
Aug 04, 2024
Driver's-side, rear-passenger sliding door in stuck in locked position. It is available for inspection. Without the use of this door passengers can be trapped in the van during an emergency. There are many others with this problem a simple search online can confirm it.(this page alone is evidence this is and has been a persistent issue: [XXX] ) No it has not been inspected by manufacturer, police, insurance representatives or others. There were no warning signs when this issue appeared. It first appeared November of 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 19, 2024
Front seat passenger headrest has deployed. Vehicle was not in an accident. Don’t know when it happened. I noticed it when a friend was getting in the car. Who is responsible for this one? And I am afraid the driver headrest will deploy when I am driving.
Apr 17, 2024
+ 28 more complaints for this component
ENGINE
22 complaints
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at a slow speed, the vehicle stalled. The contact was uncertain if there were any warning lights illuminated. The vehicle was restarted soon after the failure. The vehicle was initially taken to an independent mechanic however, the mechanic was unable to repair the vehicle. The vehicle was then taken to a dealer and an estimate was provided for the repair. The manufacturer was notified of the failure and informed the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 80,000.
Jun 07, 2023
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at 60-65 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15,000.
May 26, 2023
The contact owns a 2013 Dodge Grand Caravan. The contact stated while exiting a parking lot the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle and the vehicle was able to operate normally. The vehicle was taken to an independent mechanic and the spark plugs were replaced. On another occasion the failure reoccurred, and the check engine warning light illuminated. The vehicle was taken to the independent mechanic again and the mechanic stated that the transmission needed to be replaced. The manufacturer was contacted and stated that the VIN was not under recall. The failure mileage was 125,000.
Dec 28, 2022
Engine misfire, check engine light P0306, P0304, P0302 due to left side head needing replacement.
May 24, 2022
ENGINE BUCKS AND SKIPS. CODE P0302, P0304, P0306,P0863, P0152, P0175, B193. LAST EVENT OCCURRED IN DRIVEWAY AND RAN FINE AFTER DRIVING ABOUT A HALF MILE. OTHER EVENTS SIMILAR.
May 07, 2021
+ 17 more complaints for this component
AIR BAGS
17 complaints
Active front seat headrests deployed without an accident for the second time. Had them replaced and paid for myself the first time years ago. Was compensated by FCA as part of special coverage after the fact. When they deployed again I brought it in and had it diagnosed at Hopkins dodge, it was covered under the special policy. They ordered parts. It took forever for the parts to come off back order. They just arrived in August 2024, I verified with their parts department. I am now told that I am out of the special coverage window and they won’t cover unless I pay the dealership over $200 to diagnose the same problem again. It has not changed. They already said it was covered and now they are trying to back out because it took forever for them to supply the required parts. I need this repaired like they said they would two years ago when I got it first diagnosed and the parts ordered.
Sep 27, 2024
My passenger headrest deployed at night. There was a recall but I did not get the notice. The recall is expired.
Oct 18, 2023
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, another vehicle crashed into the rear driver’s side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.
Dec 20, 2022
On 12/10/22 the passenger side curtain and squib airbags deployed with no collision of any kind. I was picking up my disabled partner, who is under 5' and under 90 lb. I believe she would have been at significant risk of harm were she already in the van. On 12/12/22, I took the van to where we purchased it. The van is BraunAbility modified with an accessible ramp, the back seats removed, and it sits much lower to the ground than the unmodified van. First, I was told that they found evidence of a collision. I had long known of that damage: I had ran over a curb several years before, and, because of the modifications, the van tends to scrape on acute inclines, a problem they said at the time of purchase would sounds scary but was harmless. I was told that the tiny hole in the metal frame under the van "exposed the sensor" and that deployed the airbags. I knew this false, but since that indicates a defect, I wanted it explicitly on their report. Instead, a manager came out and said she had completely misunderstood what the BraunAbility rep had said. He calmed that riding up a curb was sufficient to deploy the curtain and thorax airbags, but conceded that they couldn't say when the rusted-over damage occurred. Still, I did not run over a curb: I was in the left lane of a two-lane, one-way road and the old damage was on the passenger's side. They suggested filing an insurance claim, but that would put others at risk if the defect isn't limited to our van. There were no warning lights, messages, discernible symptom before the failure. I'm uncertain how to proceed. Should I go to a Chrysler dealership?
Dec 13, 2022
THE FOLLOWING HAS HAPPENED TO MY CAR. THE AHR HEADREST WENT OFF, AND I WASN'T IN AN ACCIDENT. HOWEVER, DODGE CHRYSLER IS NOT WANTING TO ISSUE A RECALL SINCE A PERSON IS NOT AT RISK FOR INJURY. HOWEVER, COST TO FIX THIS HEADREST RUNS IN THE $500-$900 CATEGORY. AND IT'S A KNOWN ISSUE. SO WHY ISN'T DODGE CHRYSLER ACKNOWLEDGING IT? THE 'ACTIVE HEAD RESTRAINT' (AHR) HEADRESTS FOUND IN CERTAIN CHRYSLER VEHICLES AND MANUFACTURED BY GRAMMER AG SUFFER FROM A DEFECT. THE 65-PAGE LAWSUIT OUT OF FLORIDA ALLEGES THAT ALTHOUGH FCA US AND GRAMMER AG'S ACTIVE HEAD RESTRAINT IS MEANT TO SPRING FORWARD IN THE EVENT OF A REAR-END COLLISION TO CATCH A VEHICLE OCCUPANT'S HEAD TO PREVENT WHIPLASH, THE FEATURE CAN 'DEPLOY WITHOUT WARNING OR EXTERNAL FORCE FROM A COLLISION, AND FORCEFULLY STRIKE THE BACK' OF A DRIVER OR PASSENGER'S HEAD. DESCRIBING THE APPARENT DEFECT AS COMMON AND UNIFORM, THE CASE CLAIMS THE FORCE OF THE IMPACT TO THE BACK OF A VEHICLE OCCUPANT'S HEAD AND NECK CAN CAUSE SERIOUS INJURY AND CREATES AN ADDITIONAL ACCIDENT RISK SHOULD THE DEFECT MANIFEST SUDDENLY WHILE A VEHICLE IS IN OPERATION. ACCORDING TO THE LAWSUIT, THE CAUSE OF THE DEFECT IS THE FAILURE OF A 'CHEAP PLASTIC COMPONENT' INSIDE THE DEFENDANTS' AHR. SPECIFICALLY, THE FEATURE CONTAINS A PLASTIC BRACKET THAT ACTS AS THE TRIGGERING MECHANISM AND HOLDS THE FEATURE'S SPRING-LOADED RELEASE IN PLACE UNTIL A SENSOR SIGNALS THAT THE VEHICLE HAS BEEN HIT IN ITS REAR, THE CASE EXPLAINS. AS A 'COST-SAVING MEASURE,' THE PLAINTIFFS SAY, CHRYSLER AND GRAMMER AG DESIGNED THE AHR BRACKET WITH 'AN INFERIOR AND INEXPENSIVE FORM OF PLASTIC' THAT CAN CRACK AND BREAK DOWN PREMATURELY DUE TO THE 75 POUNDS OF CONSTANT PRESSURE APPLIED BY THE AHR'S SPRINGS ONTO THE BRACKET.
Aug 17, 2020
+ 12 more complaints for this component
STRUCTURE
17 complaints
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was stationary, the driver’s side sliding door independently opened without warning. The failure continued after the contact manually closed the sliding door. As the failure persisted, the door eventually failed to open electronically or manually. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.
Jun 16, 2022
POWER SLIDING DOOR FROZEN IN LOCKED POSITION. WILL NOT OPEN USING INSIDE OR OUTSIDE DOOR HANDLE, KEY FOB, CENTER CONTROL CONSLE SWITCH OR SIDE PILLAR SWITCH. MANUAL DOOR LOCK SLIDE IN INSIDE HANDLE NOT MOVING. COMPLETELY UNABLE TO USE DOOR TO ENTER OR EXIT VEHICLE. POTENTIAL FOR TRAPPING REAR PASSENGERS INSIDE VEHICLE IN CASE OF CRASH OR FIRE. GAS TANK COVER DOOR CLOSED SO IT IS NOT KEEPING THE LEFT SIDE DOOR FROM OPENING. CAR WAS PARKED WHEN PROBLEM APPEARED. NO PHYSICAL DAMAGE TO DOOR EITHER INTERIOR OR EXTERIOR.
Apr 11, 2021
THE SLIDING DOOR SUDDENLY QUIT WORKING. IT IS LOCKED BUT WILL NOT UNLOCK ELECTRONICALLY OR MANUALLY. THE DOOR CANNOT BE OPENED AT ALL. WORKED FINE WHEN ENTERING THE VEHICLE BUT WOULDN'T OPEN WHEN TRYING TO EXIT.
Mar 12, 2021
DRIVER'S SIDE REAR PASSENGER AUTOMATIC DOOR WILL NOT OPEN. THE LOCKING MECHANISM SEEMS TO BE FROZEN AND I CANNOT OPEN IT USING THE KEY FOB, MANUALLY, OR WITH THE BUTTON IN THE DRIVER'S AREA. I CANNOT ACCESS MY CHILDREN FROM THE EXTERIOR OF THE CAR UNLESS I USE THE OTHER SIDE DOOR. THIS IS A SERIOUS SAFETY HAZARD, ESPECIALLY IF WE WERE IN A VEHICLE ACCIDENT ANY REAR PASSENGER COULD GET TRAPPED INSIDE. THIS IS APPARENTLY A KNOWN COMMON PROBLEM AND SHOULD BE ADDRESSED WITH A SAFETY RECALL.
Dec 08, 2020
THE DRIVER'S SIDE PASSENGER SLIDING DOOR IS STUCK CLOSED AND IN THE LOCKED POSITION. I CANNOT UNLOCK THE DOOR IN ANYWAY POSSIBLE NOT THE REMOTE, OVER HEAD BUTTON, DRIVER'S DOOR BUTTON OR MANUALLY WITH MY FINGER. I HAVE FIVE CHILDREN AND I FEEL THIS IS A COMPLETE SAFETY HAZZARD I HAVE SEARCHED THE WEB FOR DIY INFO AND FOUND AT LEAST 60 OTHER PEOPLE WITH THE EXACT SAME PROBLEM. I FEEL WITH THE RISK OF CHILDREN BEING STUCK IN THE VEHICLE THIS SHOULD BE A SAFETY RECALL. THE LOCKING MECHANISM IS FAULTY
Oct 12, 2020
+ 12 more complaints for this component
POWER TRAIN
15 complaints
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over and was able to restart the vehicle and the vehicle started to operate normally. The failure recurred several times. The vehicle was taken to an independent mechanic however, no cause of the failure was found. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 70,000.
Dec 06, 2022
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the transmission would not go into gear and the engine would continue to rev. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. After replacing the transmission, the failure recurred approximately 60 thousand miles later. The transmission was replaced a second time and approximately 500 miles later the transmission seized in 1st gear. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced a third time. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000
Sep 14, 2021
HAVING TRANSMISSION PROBLEM. TOOK IT TO A TRANNY SHOP THEY SAID I NEED A NEW TIPM. I CALLED LOCAL DODGE STORE AND THEY SAID IT COST $965 NEW AND IT IS BACK ORDERED. DODGE HAS HAD THIS PROBLEM FOR YEARS WITH THEIR TIPM'S AND THIS SHOULD OF BEEN RECALLED A LONG TIME AGO. VEHICLE STALLS AT ALL SPEEDS AND COULD CAUSE A PROBLEM OR DEATH. *TR
Jul 02, 2020
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE THE RPM REVVED UP AND THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE WAS TOWED TO JT JEEP DODGE LOCATED AT 4838 SUNSET BLVD, LEXINGTON, SC 29072, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL SHAVINGS FOUND IN THE TRANSMISSION AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 220,000. THE VIN WAS NOT INCLUDED.
Jun 12, 2020
HI, I WAS TRAVELING ON HIGHWAY AND AT ABOUT 45 MPH THE RPM'S RAMPED UP TO 5+ AND VAN HAD NO ADDITIONAL POWER AND I COASTED OFF THE HIGHWAY. I WAS RECENTLY INFORMED I NEED TO HAVE MY TRANSMISSION REPLACED AT A COST OF $4,286.70 AND WAS REACHING OUT TO YOU FOR CONSIDERATION OF ANY WARRANTY EXTENSION AS I ONLY HAVE 110K MILES ON OUR FAMILY VAN. THIS ESTIMATE IS PROBABLY HIGHER THAN WHAT ONE OF YOUR DEALERSHIPS CAN OFFER. WHILE THESE ARE VERY CHALLENGING TIMES FOR MANY I WAS HOPING DODGE CAN OFFER BRAND LOYALTY COVERAGE (3RD DODGE PRODUCT WE'VE PURCHASED) AS YOU WERE KIND ENOUGH TO DO LAST YEAR WITH A PROBLEM WE HAD. ANY FINANCIAL ASSISTANCE WOULD BE GREATLY APPRECIATED. I WILL BE SENDING AN EMAIL TO THE CORPORATE OFFICE AND LOOK FORWARD TO A RESPONSE. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 15, 2020
+ 10 more complaints for this component
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
11 complaints
The engine stops at any time. It may restart quickly or it may take a couple of hours to start. i had my fuel pump relay replaced, but it continues to stop when ever it wants. the fuel pump stops and then i run out of gas. I have read online of a problem with the TIPM fuel relay going bad. there was a recall in the jeep grand Cherokee and other jeeps, for this same exact occurrence. so, why not for the dodge grand caravan van? i called dodge in LaPorte IN, with this problem and was told that if the TIPM is bad, i will have to pay for it being replaced. If this is a nationwide problem, it needs to be addressed, i was driving thru the city and country when it quits. very little control of brakes and steering. So what is the next step?
Mar 08, 2023
VAN CRANKS BUT WILL NOT TURN OVER / START. STATIONARY
Apr 25, 2021
SINCE I BOUGHT THE VEHICLE FROM A PREVIOUS OWNER, THE CAR ALL OF A SUDDEN STALLS ON THE HIGHWAY, A TOTAL SHUT DOWN OCCURS WHILE DRIVING ON HIGHWAY OR LOCAL ROADS. IT IS REALLY A SCARY SITUATION. WHEN I LOOKED INTO PRODUCT RECALL ON THIS VEHICLE, NOTHING SHOWS UP, EXCEPT SEVERAL COMPLAINTS OF THE SAME MATTER. I FOUND OUT FROM THE WEB IT IS A FAILURE OF TOTALLY INTEGRATED FUEL SYSTEM FAILURE AND ALSO RELATED TO A FUEL PUMP RELAY FAILURE. SO FAR, NO RECALLS FROM CHRYSLER/DODGE MANUFACTURERS.NO GOVERNMENT ACTIONS EITHER.
Feb 18, 2021
A FEW WEEKS AGO MY 2013 DODGE GRAND CARAVAN WOULD HAVE A HARD TIME STARTING UP. A FEW DAYS AFTER THIS HAPPENED THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING AND I TOOK IT IN AND HAD THE BATTERY REPLACED. THIS PAST WEEK THE SAME ISSUE STARTED HAPPENING. IT WOULD CRANK UP, BUT NOT TURN OVER. THIS HAPPENED 3 TIMES BEFORE THE CAR ACTUALLY STARTED. I ALSO NOTICED THAT THE PASSENGER SIDE DOOR WOULD LOCK AND UNLOCK WHEN IT FELT LIKE IT (WHEN THE CAR WAS ON) AND THE ALARM LIGHTS WOULD WORK INTERMITTENTLY (WHEN TRYING TO ARM THE CAR). YESTERDAY IT CRANKED UP AND IT TOOK 3 TIMES TO TURN OVER. WHEN I GOT OUT OF WORK IT WOULD CRANK, BUT DIDN'T TURN OVER AT ALL. I HAD TO GET A JUMP AND WAS ABLE TO DRIVE IT TO AN AUTO SHOP. THEY KEPT IT OVERNIGHT, CALLED, AND SAID I HAD TO TAKE IT TO THE DEALER BECAUSE THEY CONCLUDED IT WAS A BAD TIPM MODULE.
Nov 13, 2020
WITHIN 500 MILES OF OWNING THIS BRAND NEW, IT STARTED HAVING TROUBLE STARTING. LONG STORY SHORT, WE WERE TOLD IT WAS A DEFECTIVE FUEL PUMP. FAST FORWARD TO APPROXIMATELY 105,000 MILES IT'S HAVING THE SAME SYMPTOMS BUT WON'T START AT ALL NOW. CHRYSLER HAS ISSUED RECALL V62 FOR DURANGO'S AND CHEROKEE'S WITH THE SAME TIPM AND ENGINE AS A GRAND CARAVAN BUT DIDN'T INCLUDE IT IN THE RECALL. APPROXIMATE COST OF REPAIR IS $1350 AND THE PART IS ON BACK ORDER FOR AT LEAST 3 WEEKS. LEADING ME TO BELIEVE THERE IS A SERIOUS PROBLEM WITH THE PART!!!
Sep 22, 2020
+ 6 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
10 complaints
Driving down the road at aproximately 40 mph and van shuts down. I turned on the hazard lights, coasted to the side of the road, put the van in park, turned the key to the off position waited about 30 seconds then turned key to on and the van starts up and seems to run fine. This is the second time in two days this has happened. No warning, no check engine lights. Very dangerous when driving at any speed when suddenly your vehicle turns itself off. Will contact my mechanic today to see if he has info on this problem. While doing research I have found that this is a problem that has been reported for many years and has been investigated. Wondering why they have not issued a recall for this????
Jun 06, 2024
While driving on expressways vehicle will suddenly lose all power. making it difficult to get to vehicle off the road. this has occurred 5 times in the past year, most recently 09/192023, all times with adults and children in car. One of the incidents, I was unable to get off road as was in a construction zone with no shoulder, so had to sit in lane with oncoming traffic and was very fortunate not to have been rear ended and hit. This is a major safety issue. No warning lights, no symptoms prior to each occurrence, vehicle just dies. Once completely stopped, try to start vehicle and it just rumbles and then dies. Wait 30 minutes, then vehicle will start up and run normally until next incident. Have taken vehicle to 2 different mechanics with no solution and no diagnosis as there are no engine error codes reported.
Sep 19, 2023
The ignition switch is faulty same as the recall for previous years models. Starting the car happens sometimes doesn't will suddenly stall while driving. This has happened many times over the last six months.
Jun 28, 2023
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the lost motive power and stalled. The failure had occurred on several occasions. The contact indicated that during the failure, the RPM’s would suddenly increase as the vehicle lost motive power and decelerated. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 141,700
Mar 07, 2022
THE VEHICLE HAS BEEN REGULARLY MAINTAINED. THERE'S A HUGE ELECTRICAL ISSUE, HAS BEEN EVER SENSE I'VE OWNED IT. THE TRANSMISSION IS GOING ON IT, AND I'M JUST OVER 100K MILES.
Feb 20, 2021
+ 5 more complaints for this component
FUEL/PROPULSION SYSTEM
10 complaints
The fuel pump relay isn’t working. But replaced the fuel pump module.
Mar 15, 2022
While driving down the highway the engine shut off. The electrical continued but all power was lost. I had to pull off on the left side of the road to avoid being hit by vehicles who immediately began passing me on the right. After stopping and putting my emergency lights on the vehicle struggled to restart. after a minute it started up and I was able to continue down the road. No check engine light came on. The van simply just shut the engine off while driving.
Jan 23, 2022
FUEL PUMP REMAINS ON EVEN WHEN THE IGNITION IS OFF, THIS HAS HAPPENED 4 TIMES, AND IS CONTINUING MORE FREQUENTLY.
Feb 01, 2021
VEHICLE STARTED HAVE HESITATION WITH STARTING. ONCE STARTED AFTER MANY ATTEMPTS, DURING ACCELERATION THE VEHICLE STILL CAN BE HESITATE IN MOVING. I RECENTLY REPLACED BATTERY WHEREAS THE ISSUE IS THE EXTERNAL FUEL PUMP RELAY WITH THE VEHICLE NOT RECEIVING PROPER AMOUNT OF VOLTAGE WHICH CURRENTLY IS 1. YOUR OTHER VEHICLES SUCH AS JEEPS WERE RECALLED BUT NOT THE DODGE VANS ESPECIALLY THIS PARTICULAR YEAR WHICH IS 201 WHEN IT SHOULD HAVE. CURRENTLY MY VEHICLE HAD TO BE TOWED TO A DEALERSHIP FOR ME TO INCUR COST OF THE RELAY PACKAGE WHICH SHOULD HAVE BEEN UNDER SAFETY RECALL P54. PART #CBP4P541AN. UNFORTUNATELY, I CAN NOT WAIT DUE TO FAMILY NEEDS THE VAN DONE IMMEDIATELY BUT REIMBURSEMENT WILL BE NECESSARY. MANY OF YOUR VEHICLES HAVE THIS SAME PART AND ALL SHOULD HAVE BEEN RECALLED ESPECIALLY WITH MANY MOTHERS WITH THEIR FAMILIES UTILIZING YOUR VEHICLES SO HEAVY.
Nov 25, 2020
THE TIPM HAS GONE BAD IN THIS VAN. THE VAN WILL STALL WHILE DRIVING AND THE FUEL PUMP WILL STAY RUNNING IF YOU DON'T PULL THE FUSE. THIS IS A RECALL ON ONLY CERTAIN MODELS MADE BY DODGE BUT THEY ARE CLAIMING IT IS NOT A PROBLEM WITH THIS VAN EVEN THOUGH THEY ARE THE SAME COMPONENTS. I NOW HAVE TO PUT OUT $1600 TO REPAIR SOMETHING CHRYSLER WILL NOT ACCEPT RESPONSIBILITY. THIS VEHICLE IS UNSAFE WITHOUT THE REPAIR AND CHRYSLER SHOULD DO BETTER.
Jun 10, 2019
+ 5 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
8 complaints
In August 2022, my 2013 Dodge Grand Caravan began having a hard time starting; the engine would not turn over. It took 2-4 times of inserting the key fob and trying to start the van. I took it to O'Rielly's where they checked the battery. It was bad, so I had it replaced. Sunday, Sept. 18, 2022, my van began having the same issue. At lunch today, I tried to start the van. It turned over, but immediately died. I took out the key fob and attempted to start the van again. It turned over. Leaving work this afternoon, I had to try 2 times to get the engine to turn over, but it immediately died. The third time it would not turn over. The fourth time, it turned over, so I pressed the gas pedal to keep it from dieing. This evening after the van had cooled down I went out to see if it would start. I tried 6 times and the engine never would turn over. There have also been multiple occasions where the van will idle low while waiting at a stoplight or for a train. I researched recalls and found that there is a P54 recall for the fuel pump relay for 2013 Dodge Grand Caravans, however my VIN is not part of the recall.
Sep 20, 2022
The car completely shuts off and leaves me stranded in the middle of the street.
Feb 28, 2022
My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
Jul 24, 2021
MY DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCKED MANUALLY OR WITH THE KEY FOB OR WITH THE UNLOCK BUTTON IN THE VAN. SO THIS DOOR WILL NOT OPEN AT ALL. IT'S STUCK SHUT. ALSO WHEN I PRESS THE UNLOCK BUTTON INSIDE THE VAN AND ON THE FOB IT MAKES A LOUD BUZZING NOISE. THIS HAPPENED LAST EVENING AFTER I HAD LOADED MY KIDS IN THE CAR TO GO HOME AND PARKED IN THE DRIVEWAY. I WAS UNABLE TO GET MY 1 YEAR OLD OUT OF HER CAR SEAT FROM THE REAR DRIVERS SIDE SLIDING DOOR. THIS IS DEFINITELY A SAFETY HAZZARD. WHAT IF THAT WAS THE ONLY WAY OUT OF THE VEHICLE DUE TO AN ACCIDENT. WE WOULD BE TRAPPED.
Mar 24, 2021
THE VEHICLE WILL STOP WHILE DRIVING. IT CUTS OFF AFTER STARTING AND SOMETIMES TAKES UP TO 10 MINUTES JUST TO START IT. THE BATTERY IS DYING DAILY AND HAS TO BE JUMPED OR DISCONNECTED JUST TO START IN THE MORNING. HAVE READ SEVERAL COMPLAINTS AND ALL END UP HAVING TO BYPASS OR CHANGE THE TIPM FUSE BOX. IT WAS DEFECTIVE ON 2011 AND 2012 MODELS. THE ISSUE STILL EXISTS ON THE 2013 MODEL.
Feb 20, 2020
+ 3 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS
7 complaints
The contact owns a 2013 Dodge Grand Caravan. The contact’s son stated while driving at an undisclosed speed, the driver's head restraint became inoperable. There was no warning light illuminated. The contact’s son stated that the head restraint inadvertently imploded. No injuries were sustained, and no medical attention was needed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags) The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 121,887.
Nov 25, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving approximately 65 MPH, the ignition turned off and the vehicle coasted. The contact stated that power steering and the brakes failed to function. The contact coasted to a parking lot and was able to restart the vehicle after several attempts. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The failure mileage was approximately 160,000.
Aug 29, 2023
VIE OWNED THE VAN FOR A YEAR NOW . AND THEN WITHOUT BEING INVOLVED IN ANY KIND OF A BUMP OR ACCIDENT. NO DAMAGE SHOWN ON THE OF ANY .THE AIR BAG LIGHT STATED BLARING ON THE DASH .IM VERY CONCERNED THAT IF I WAS INVOLVED IN A FUTURE ACCIDENT. THEY WOULD FAIL.
Sep 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V283000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mar 03, 2016
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V283000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 18, 2015
+ 2 more complaints for this component
SERVICE BRAKES
7 complaints
Brake lights turns off when parked and engine off. But even with the engine off and nobody in the car the brake lights turn on. A mechanic replaced brake light switch. Engine off and brake lights off. Later the brake lights turns on when engine off and nobody in the car. Replaced brake pedal assembly and still same problem. Is this a common problem with Dodge Grand Caravans? Mine is 2013 model.
Jan 01, 2024
The brake pedal when pressed does not reach the bottom, returns the foot. and does not stop I have to pump so that it brakes and does not turn on the brake light on the dashboard. It was checked by a private mechanic and he told me that it is very risky to drive the vehicle since in an emergency it will not stop. Even when I'm parking and I move the car it doesn't stop in a very short distance. It's like the brakes run out of air.
Dec 05, 2022
I HAD MY BRAKES CHANGED IN JANUARY WITH 49,000 MILES AND BY JUNE I HAD TO TAKE MY VAN BACK IN AND PADS WERE COMPLETELY GONE. SO IN 10,000 MILES I WENT THROUGH BRAKE PADS THAT SHOULD OF LASTED 50,000+ MILES. I HAD ALL ROTORS AND FRONT PADS CHANGED SINCE THE BACK WERE STILL GOOD FROM JANUARY AND ITS BEEN 2 WEEKS NOW AND MY BRAKES ARE SQUEALING ALMOST CONSTANTLY WHEN I AM BRAKING...NOT GRINDING YET BUT I AM SURE THATS COMING SOON!
Jul 25, 2016
LEFT YEAR BRAKE CALIPER SEIZED, CAUSING THE WHEEL TO OVERHEAT. OCCURRED AT 34,000 MILES. REPAIR COSTS WERE $600. WITHIN TWO WEEKS IT HAPPENED AGAIN, SAME WHEEL. NORMAL DRIVING CONDITIONS.
Jul 02, 2016
THE DODGE GRAND CARAVAN IS MADE WITH BRAKES THAT ARE TOO SMALL FOR A LARGE VEHICLE. THIS CAUSES THE BRAKES TO WEAR OUT MORE QUICKLY THAN THEY WOULD WEAR OUT IF THE VAN WAS EQUIPPED WITH PROPER SIZE BRAKES FOR ITS WEIGHT. THE DODGE MINI VAN USES BRAKES THAT CARS 1/2 THE WEIGHT OF THE VAN USE. I BELIEVE THIS IS DONE INTENTIONALLY BY THE MANUFACTURER SO THE BRAKES WEAR OUT QUICKLY AND NEED REPLACEMENT MORE OFTEN THAN THEY SHOULD BE REPLACED IF THE VEHICLE WAS EQUIPPED PROPERLY.
Sep 24, 2015
+ 2 more complaints for this component
ELECTRICAL SYSTEM,VISIBILITY
7 complaints
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEATING SYSTEM FAILED AND THE DRIVER'S SIDE VENTS PRODUCED COLD AIR. THE VEHICLE WAS TAKEN TO GANDRUD DODGE CHRYSLER JEEP (2300 AUTO PLAZA WAY, GREEN BAY, WISCONSIN 54302, 920-468-1212) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR PASSENGER ACTUATORS FAILED. THE FRONT ACTUATOR WAS REPLACED, BUT THE REAR ACTUATOR WAS NOT. THE MANUFACTURER STATED THAT THE 2013 DODGE GRAND CARAVAN WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED ACTUATOR REPLACEMENT. THE REPAIR WAS ONLY EXTENDED TO THE 2014 AND 2015 DODGE GRAND CARAVANS. THE CONTACT WANTED TO PROVIDE THE FAILED ACTUATOR HEATER (PART NUMBER: 68299450AA). THE FAILURE MILEAGE WAS 70,787.
Feb 22, 2018
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BECAME EXTREMELY HOT AND THE WINDOW FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REAR WINDOW SWITCHES ON BOTH SIDES WERE REMOVED. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Apr 07, 2015
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR WINDOW SWITCH OVERHEATED AND STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE REAR WINDOW SWITCH WAS REMOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Jan 21, 2015
MY REAR QUARTER VENT WINDOWS WERE ON A RECALL AND I TOOK IT TO THE DODGE DEALERSHIP (MAY 2014) WHERE THEY DISCONNECTED THE AUTOMATIC SWITCH TO THE WINDOWS. IT HAS NOW BEEN NON-OPERATIONAL SINCE THEN. I HAVE CONTACTED DODGE CORPORATE OFFICES AND THE DEALERSHIP ON A ROUTINE BASIS TO BE CONSTANTLY TOLD THEY HAVE NO IDEA WHEN THIS WILL BE REPAIRED. THIS IS BEYOND A REASONABLE TIME TO FIX SOMETHING LIKE THIS. PLEASE HELP ME AS I WOULD LIKE TO HAVE MY WINDOWS OPERATIONAL. DODGE SIMPLY DOES NOT SEEM TO CARE AND HAVE NO INTEREST OR PRIORITY IN REPAIRING THIS DEFECT. THANKS *TR
Dec 27, 2014
RECALL P25 FOR REAR VENT WINDOW SWITCH HAS BEEN OUT FOR SIX MONTHS. I CONTACTED THE DEALER AND THERE IS STILL NO REPLACEMENT PART. I CONTACTED THE CHRYSLER RECALL NUMBER FOR "MORE INFORMATION"...THEY HAD NONE. SIX MONTHS IS AN UNREASONABLE AMOUNT OF TIME. WHY IS THERE NO REPLACEMENT PART? WHEN WILL THERE BE A REPLACEMENT PART? THESE ARE SIMPLE QUESTIONS THAT THE DEALER AND THE MANUFACTURER CANNOT OR WILL NOT ANSWER. I WOULD THINK THAT GIVEN SIX MONTHS THERE WOULD BE SOME EFFORT TO FIX MY CAR OR AT LEAST EXPLAIN WHY THE DELAY AND GIVE AN ESTIMATE OF TIME WHEN THEY INTEND TO FIX IT. SIX MONTHS IS UNREASONABLE. *TR
Nov 10, 2014
+ 2 more complaints for this component
POWER TRAIN,ENGINE
5 complaints
driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. Major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in October of 2023, took to authorized Dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. Had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.
May 13, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at slow speeds, the vehicle was violently shaking. The check engine warning light was illuminated. The contact was able to drive to her destination. The contact also stated while driving 70 MPH with the cruise control activated, the vehicle started to stall while depressing the accelerator pedal. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the highway and then had the vehicle towed to a dealer. The vehicle was diagnosed with transmission failure. The transmission was repaired by an independent mechanic. The contact wrote a letter to the manufacturer but had not received a response. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Dec 28, 2022
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THERE WAS ABNORMAL GRINDING NOISE DETECTED AND VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000.
Jan 24, 2020
CATALYTIC CONVERTER WENT OUT LESS THAN A MONTH AFTER I BROUGHT THIS VEHICLE AT ONLY 98K MILES. CHECK ENGINE LIGHT ON COULDN'T GET VAN INSPECTED. NOW THE FLYWHEEL IS CRACKED AND THAT'S GOING TO COST ME ANOTHER $530.00. I CAN'T FIND ANY RECALLS BUT SEEMS LIKE A LOT IS WRONG WITH THIS VAN AND EVERYTHING IS SO [XXX] EXPENSIVE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 04, 2019
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE ABOVE 25 MPH ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO EGOLF FORD OF BREVARD (1235 ASHEVILLE HWY, BREVARD, NC 28712, (828) 884-4151), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER DID NOT TEST DRIVE THE VEHICLE AFTER IT WAS SERVICED MORE THAN FOUR TIMES. THE CONTACT STATED THAT DIAGNOSTIC TESTING FOUND 10 FAILURE CODES WHICH HAD NOT BEEN REMEDIED. IN ADDITION, THE CHECK ENGINE INDICATOR INTERMITTENTLY FLASHED. THE VEHICLE WAS TOWED TO SKYLAND AUTO GROUP (255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806, 828-667-5213) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS ASSOCIATED WITH A FACTORY FAILURE ON SOME VEHICLES IN WHICH THE BOLTS HAD NOT BEEN TORQUED PROPERLY. THE CONTACT STATED THAT DIAGNOSTIC TESTING FOUND TEN FAILURE CODES, WHICH HAD NOT BEEN REMEDIED. THE MANUFACTURER ISSUED BULLETIN NUMBER: S1618000050 ON NOVEMBER 15, 2016. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 89,215. THE VIN WAS NOT AVAILABLE.
Jun 21, 2018
AIR BAGS,SEATS
5 complaints
While I was driving, the passenger seat headrest exploded forward. Chrysler calls this the "Front Seat Active Head Restraint." This is a safety mechanism supposed to be triggered in a crash, but the plastic holding back the force of the strong springs gave out and the plastic broke. This is a known issue that has caused others concussions, neck injuries, etc. As of yet the person who was sitting in the seat has not shown adverse symptoms, but his safety was put at risk. Chrysler is aware of this issue and had sent out a letter extending the warranty to 10 years, but this vehicle is just past the 10-year mark. No dealer, police, or insurance representatives have inspected this specific incident. There were no warning lamps, messages, or other symptoms of the problem prior to failure.
Apr 01, 2024
2013 DODGE CARAVAN DRIVER SIDE HEAD TEST DEPLOYED FOR NO REASON WHILE STOPPED AT A RED LIGHT ON THE MORNING OF SEPTEMBER 8TH, 2019. MY VEHICLE WAS STATIONARY. NO ACCIDENT OR REAR COLLISION OCCURRED. PHOTOS OF FRONT AND BACK OF VEHICLE WILL PROVE NO DAMAGE. IT APPEARS THE PLASTIC RETAINER WHICH HOLDS THE COMPONENT TOGETHER FAILED AND SNAPPED ON ITS OWN ACCORD. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY DODGE/CHRYSLER.
Sep 17, 2019
DRIVING ON HIGHWAY CAR IN MOTION WHEN PASSENGER HEADREST DEPLOYED HITTING PASSENGERS HEAD PUSHING THEM INTO DASHBOARD. TAKEN TO ADDYS DODGE AND WAS TOLD IT WAS BROKE AND NEEDED A NEW HEADREST FOR $790.00 THAT HEADREST WAS NOT UNDER WARRANTY AND ASKED FOR $ 98.00 FOR THERE INSPECTION
Oct 19, 2017
ON 7/31/2016 MY VEHICLE WAS PARKED IN A DRIVEWAY. I ENTERED THE VEHICLE, STARTED THE ENGINE AND THE DRIVER SIDE ACTIVE HEADREST DEPLOYED. ATTEMPTS TO RESET HEADREST PER THE OPERATORS MANUAL FAILED. ON 8/4/2016 I TOOK THE VEHICLE TO THE DEALERSHIP WHO INFORMED ME THAT THEY COULD NOT RESET HEADREST AND IT HAD TO BE REPLACED (COST APPROX $900). I CONTACTED DODGE CUSTOMER SERVICE WHO HAS ASSIGNED AN INVESTIGATOR TO LOOK INTO THE ISSUE. CASE # 29846962 AS OF THIS DATE, 8/5, THE REPLACEMENT HEADREST IS ON ORDER AND I AM WAITING TO BE CONTACTED BY THE INVESTIGATOR TO LOOK AT THE VEHICLE. PRIOR TO THE INCIDENT, THE VEHICLE HAD BEEN DRIVEN IN EXCESS OF 500 MILES (NORTHERN VA TO TN) AND HAD BEEN PARKED AND SECURED IN THE DRIVEWAY FOR APPROX. 1 HOUR. THE VEHICLE WAS NOT, AND HAS NEVER BEEN, IN AN ACCIDENT.
Aug 05, 2016
AIR BAG LIGHT GOES ON AND OFF LIKE THER IS SOMEONE IN PASSENGER SEAT WHEN EMPTY,CAR TURNS AIR BAG ON AND OFF BY WEIGHT.DOESNT WORK PROPERLY. IN 2011 RECALL ON SAME VEHICLE FOR BAD HAVAC CAUSING LEAK. THIS STOPS HEATING SYSTOM FROM WORKING PROPERLY AND AIR BAG NOT TO WORK . MY 2013 DOING SAME BUT KNOW RECALL.DOES ALL THE TIME.
Jun 29, 2016
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
2013 Dodge Grand Caravan SE vehicle shuts of with out any warning this has been an ongoing problem for over a year now and there are a lot of other dodge caravan owners who are also having the same issue Recently the vehicle shut of on Oct 21,2021 after making a right turn and again on Nov 17,2021 while traveling on a highway at highway speed without any warning the vehicle just shut off fortunately my wife was able to get the vehicle to the side of the road This is the first time this has happened while traveling on a highway and this is becoming extremely dangerous and it is time for Dodge to fix this problem they know about and have been sued in the past for the same issue I have had this vehicle into the dodge dealership and they claim they can not determine the problem although it is a continuing problem documented on several vehicle complaint websites I reported this before on another complaint 11322557 nhtsa investigation #DP140-04 Go to carproblemzoo.com and you will find complaints for this issue as well if you type the problem in a search engine you will see other websites reporting this issue as well I am very concerned about this happening and resulting in a serious accident
Nov 17, 2021
Placed vehicle in park and the transmission showed it was in reverse. Tried shifting to another gear and vehicle remained in reverse. Placed in park vehicle started revving up. Turned off vehicle. Vehicle started once after three hours and you could drive it, but as soon as you placed it in park the vehicle revved up to 1500 RPMS. Had to turn off and could never start vehicle again. Two weeks and certified dealers can't find problems. Escalated to FCA for assistance.
Aug 01, 2021
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START WITHOUT WARNING. AFTER MULTIPLE INCORRECT DIAGNOSTICS, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A FAULTY TOTALLY INTEGRATED POWER MODULE AND ESTIMATED THE REPAIR TO COST $1,500. THE CONTACT SPOKE WITH HONDA OF THE AVENUES (11333 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 370-1300) AND WAS REFERRED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782). THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Dec 09, 2019
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD DOWNSHIFT OR SHIFT INTO NEUTRAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A CODE RED INDICATED A FAILURE WITH THE WINDSHIELD WIPER AND THE FUEL PUMP. THE CONTACT CALLED GREENVILLE CHRYSLER JEEP DODGE AT (903) 454-0283 (LOCATED AT 5401 INTERSTATE HWY 30, GREENVILLE, TX 75402) AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Mar 06, 2019
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. ALSO, THE VEHICLE WAS LEAKING TRANSMISSION FLUID. *JB
Sep 30, 2015
STEERING,ELECTRICAL SYSTEM,ENGINE
5 complaints
THIS VEHICLE HAS THE SAME PROBLEM REGARDING THE WIRELESS IGNITION MODULE (WIM) PROBLEMS AS THE 2008 - 2012 OF SAME MODELS. MY WIFE WAS DRIVING THIS CAR WITH ALL FOUR OF OUR CHILDREN WHILE WE ARE HERE IN GERMANY (ACTIVE DUTY US AIR FORCE) 2017 AND THE ENGINE DIED WITH NO WARNING/INDICATORS. I WAS NOT IN THE VEHICLE SO I THOUGH MAYBE SHE HIT THE IGNITION AND IT CUT OUT. AT THAT POINT WE SWAPPED VEHICLES AND I HAVE BEEN USING THIS CAR AS MY PRIMARY VEHICLE FOR DRIVING BACK AND FORTH TO WORK 2017 - 2021. I AM A AIRCRAFT MECHANIC WITH OVER 23 YEARS OF MAINTENANCE EXPERIENCE ON MULTIPLE DIFFERENT AIRFRAMES. I HAVE PERSONALLY WITNESSED THE ENGINE CUTTING OUT WHILE DRIVING NO LESS THAN 20 TIMES SINCE (4/25/2021). I HAVE BEEN ABLE TO PUT THE VAN IN NEUTRAL AND IMMEDIATELY RESTART THE ENGINE (WHILE I AM DRIVING AND THIS HAPPENS). THIS HAPPENS AT SLOW SPEEDS (RESIDENTIAL AREA WITH CHILDREN PLAYING IN STREETS, HIGH SPEEDS (WHILE ON THE AUTOBAHN), DURING TURNS (DRIVING ON HILLY CURVED ROADS LUCKILY I HAVEN'T EXITED THE ROADWAY YET!), BRAKING (AT STOP LIGHTS), WHILE PARALLEL PARKING; POWER BRAKES STOP OPERATING, POWER STEERING STOPS OPERATING, GAS PEDAL STOPS RESPONDING TO INPUT - ALL DUE TO THE ENGINE THAT STOPS OPERATING. WHAT I BELIEVE NOW DUE TO THE WIRELESS IGNITION MODULE GOING FROM ON POSITION TO ACCY A MALFUNCTION WITH IN THE WIM. IT'S LIKE SOMEONE JUST KILLED THE ENGINE, BUT ALL LIGHTS, RADIO, EVERYTHING ELSE ELECTRICAL STILL OPERATES PERFECTLY. MILEAGE 135,000 MILES THERE ARE NO INDICATORS THAT THE ENGINE HAS CEASED TO OPERATE EXCEPT THAT THE RPMS ARE AT 0 (EVEN AT IDLE RPMS SHOULD BE AROUND 1,000 RPMS). NO OTHER INDICATOR LIGHT ILLUMINATES. CONNECTED OBD2, NO CODES, I EVEN DRIVE WITH A BLUE DRIVER ATTACHED AND WHEN IT HAS HAPPENED THERE ARE NO CODES RECORDED. THESE CARS ARE HAZARDS ON THE ROADS AND IT IS SHAMEFUL DODGE WILL NOT ADMIT THEIR MISTAKE!
Apr 25, 2021
I CAN BE DRIVING AT 40- 50 MILES AN HOUR AND IT JUST SHUTS DOWN. THE POWER STEERING GOES OUT AND BRAKE LIGHT SOMETIMES COMES ON. I CAN'T STEER IT. ONCE I WAS IN A CURVE ON A NARROW ROAD WHEN THIS HAPPENED AND I ALMOST RAN OFF THE ROAD. AT TIMES WHEN I'M GOING ABOUT 30 MILES AN HOUR AND IT JUST STOPS ON ME. IT WILL START RIGHT BACK UP. IT HAS HAPPENED AT LEAST 3 TIMES. SOMETIMES IT WILL START UP AND IMMEDIATELY DIE. AT OTHER TIMES IT WILL START AND RUN FINE.
Jan 12, 2021
OUR 2013 DODGE GRAND CARAVAN WOULD START FINE AND IDLE FINE. ONCE ON THE ROAD DRIVING AROUND LOCALLY NOTHING MORE THAN 10 -15 MILES FROM THE HOUSE WITH AVERAGE SPEED OF 35-45 MPH THE ENGINE WOULD JUST DIE! NO WARNING LIGHTS OR SOUNDS IT WOULD JUST DIE. YOU WOULD HAVE TO PULL TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. YOU THEN WOULD CONTINUE ON WITH YOUR DRIVE AND AT THE NEXT STOP SIGN OR TRAFFIC LIGHT IT WOULD DO IT AGAIN, THE ENGINE WOULD JUST DIE. YOU WOULD HAVE TO REPEAT THE STEPS ALL OVER AGAIN AND RESTART THE ENGINE. ANOTHER TIME MY WIFE (LUCKILY NONE OF MY 3 CHILDREN IN THE VAN AT THE TIME) TOOK A LEFT HAND TURN AND MIDWAY THROUGH THE TURN THE ENGINE DIED AND LOST ALL CONTROL OF THE VAN! NO STEERING OR BRAKES! ALMOST SENT THE VAN OFF INTO THE DITCH AND ALMOST ROLLED OVER. NOW THE ENGINE WILL JUST DIE EVEN WHEN IDLING IN THE DRIVEWAY. ONCE AGAIN NO WARNING. NO MIL IDENTIFICATION LIGHT COMES ON AND NO CODES THROWN. VAN HAS IN THE PAST 6 MONTHS HAD THE BATTERY, FUEL PUMP, INJECTORS AND COIL PACKS REPLACE. NONE OF WHICH SOLVED THE PROBLEM. DODGE HAS NO RECALLS FOR THIS VIN IN REGARDS TO RANDOM ENGINE DYING EVEN THOUGH HUNDREDS AND HUNDREDS OF CONSUMERS HAVE EXPRESSED THEIR CONCERNS OF THE SAME ISSUES. THIS VAN IS VERY UNSAFE AND DOES NOT BELONG ON THE ROADS LET ALONE HAVING A FAMILY OF 5 TRAVEL IN IT. WE FEEL DODGE IS LITERALLY DODGING THE ISSUE AND THIS IS UNSAFE CONSUMER PRACTICE.
Nov 30, 2020
FOR THE LAST FEW YEARS THE VAN JUST TURNS OFF WHILE WE ARE DRIVING IT. COMPLETELY TURNS OFF- WE COULD BE DRIVING ON A SIDE STREET OR GOING 75 MPH ON A HIGHWAY. IT'S TERRIFYING. WE'VE TRIED TO HAVE IT CHECKED AND FIXED BUT IT DOESN'T SHOW UP IN THE CODES WHEN THE MECHANIC CHECKS IT. THIS IS A TERRIBLE SAFETY HAZARD.
Jun 21, 2020
CAR STALLS UNEXPECTEDLY WHILE DRIVING. THE ENGINE STOPS AND THERE IS A COMPLETE LOSS OF POWER. POWER STEERING FAILS AND IT IS DIFFICULT TO MANOUVER VEHICLE. I CAN SUCCESSFULLY RESTART THE VEHICLE BY EITHER STOPPING THE CAR, SHIFTING INTO PARK, AND RESTARTING BY TURNING THE KEY, OR SHIFTING INTO NEUTRAL WHILE THE CAR IS STILL IN MOTION, THEN TURNING THE KEY TO RESTART, AND THEN SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED AT LEAST 10 TIMES ON THE FREEWAY GOING AT FREEWAY SPEEDS OVER THE PAST YEAR, AND DMORE THAN 50 TIMES ON SURFACE STREETS. OFTEN THIS HAPPENS WHEN HITTING A BUMP IN THE ROAD, BUT SOMETIMES THERE ISN'T AN OBVIOUS CAUSE. ONCE WHILE DRIVING ON A BUMPY DIRT ROAD IT REPEATEDLY STALLED, BUT WHEN I HELD THE KEY IN PLACE, IT STOPPED STALLING. WE HAD THE DEALER LOOK AT IT AND THEY COULDN'T FIND ANY PROBLEMS. WE REPLACED THE KEY THINKING THAT MIGHT HELP, AND IT SEEMED TO FOR A FEW MONTHS, BUT NOW THE PROBLEM IS WORSE THAN EVER, STALLING AT LEAST SEVERAL TIMES A WEEK. IN THE PAST SEVERAL MONTHS THE CAR ALMOST ALWAYS WON'T START ON THE INITIAL KEY TURN. I HAVE TO HOLD IT IN START POSITION FOR SEVERAL SECONDS LONGER THAN NORMAL, AND I HAVE TO GIVE IT SOME GAS AND REV THE ENGINE FOR IT TO START. HAVING THE CAR STALL AT ANY POINT WHILE DRIVING IS FRIGHTENING, BUT WHEN THIS HAS HAPPENED ON THE HIGHWAY, IT IS TERRIFYING AND HORRIBLY DANGEROUS FOR ME, MY FAMILY, AND OTHER VEHICLES AROUND ME.
Feb 11, 2018
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicle is in the same year as the other vans covered under the recall. This is a very dangerous condition that keeps happening even after leaving the van with the Chrysler dealer for a week to diagnose and they say they don't have a definitive fix for it but offered to replace the entire TIPM for $1700 without a guarantee that the problem will be permanently fixed! The faulty fuel pump relay is well known and has been addressed with an external fuel pump relay kit covered by this recall. Please help us get our vehicle covered under this recall as we are retirees on a fixed income and have already spent too much money (close to $1000) trying to fix this known problem. Already replaced the ignition module which was another known possible cause but the problem still remains.
Sep 24, 2025
When driving the vehicle at random times the vehicle will shut off without warning. This becomes very unsafe as you lose all power to everything. Steering, breaks, etc. Took the vehicle to a dealership to have this issue fixed. Parts and labor cost 1500 dollars and did not solve the problem.
Mar 30, 2022
THE VEHICLE INTERMITTENTLY EXPERIENCES INTERRUPTION TO FUEL DELIVERY (?) ON THE STREET, HIGHWAY, AND FREEWAY AT VARIOUS SPEEDS. THIS TYPICALLY HAPPENS WHEN ACCELERATING. THE VAN WILL BE ACCELERATING SMOOTHLY AND THEN, SUDDENLY, LOSE POWER AND ACT LIKE IT IS GOING TO STALL COMPLETELY. IT WILL COUGH AND LURCH AND THEN RESUME ACCELERATING. ON THREE OCCASIONS IT HAS STOPPED ACCELERATING ENTIRELY, FORCING MY SON AND I TO COAST TO THE SIDE OF THE ROAD, DURING RUSH HOUR TRAFFIC, WITHOUT POWER STEERING OR BRAKES, AND WAIT UNTIL IT IS READY TO RESUME ACCELERATION. THE FUEL PUMP WAS TESTED AND IS FULLY FUNCTIONAL, AND THE TRANSMISSION WAS REPLACED A YEAR AGO. ADDITIONALLY, DURING THE TIME PERIODS WHEN IT IS EXHIBITING THIS BEHAVIOR, IT ALSO FAILS TO START ON THE FIRST ATTEMPT. THE IGNITION WILL CRANK CONTINUOUSLY, THE BATTERY HAS POWER, BUT THE ENGINE WILL NOT ENGAGE. THIS HAS BEEN A TEMPORARY/INTERMITTENT ISSUE THAT WOULD 'VANISH' ON REPEATED ATTEMPTS. TODAY IT WILL NOT START AT ALL, LEAVING US STRANDED ONCE AGAIN. THE LAST TIME IT REFUSED TO START ENTIRELY WE WERE AT A REST AREA IN NORTHERN ARIZONA IN 124 DEGREE HEAT FOR HOURS. THIS IS INCREDIBLY DANGEROUS AND MECHANICS HAVE TOLD ME THAT IT IS KNOWN TO BE THE TIPM, WHICH IS FAULTY. IF THIS PART IS KNOWN TO BE FAULTY, WHY IS IT NOT RECALLED?
Jun 30, 2018
THE CAR ENGINE STOPPED WORKING WHILE I WAS DRIVING IN THE ROAD. THEN IT WOULD START AFTER I CRANK THE KEY. I ALSO NOTED THAT SOME DAYS IT WOULD NOT START WHEN COLD. CONTACTED DEALER AND THEY SAID IF THE ENGINE LIGHT IS NOT ONE THEY CAN'T DIAGNOSE THE PROBLEM. AFTER SEARCHING THE INTERNET IT LOOKS LIKE MY CAR HAS A FUEL PUMP RELAY ISSUE/TIMP. WE DON'T FEEL SAFE DRIVING THE CAR AS IT WAS VERY SCARY TO STOP WITHOUT WARNING IN THE ROAD OR HWY. THIS ISSUE HAPPENED BEFORE ABOUT 6 MONTH AGO AND THE DEALER CHANGED THE TRANSMISSION TORQUE. THE LATEST HAPPENED LAST WEEK
Apr 05, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
4 complaints
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
Feb 20, 2025
this is the third time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 16 times. The latest time with my grandchild in the car, the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent over $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. will never buy another dodge/chrysler again, and have told family and friends the same potential hazard of this brand.
Jul 17, 2024
It is unknown at this time what is wrong with the vehicle. The problem started two weeks ago. Initially after driving sustained highway speeds, the van will hesitate to brake when driving through town. When approaching a stop it would stutter to a stop and then stutter to drive again when pressing the gas, the delay was about 2-3 seconds. In two weeks time with approximately 200 miles driven, it started stalling at stops. Once at a traffic light and also at a stop sign. These incidents happened in the same day and since then, it had not been driven due to it being a major safety concern. It has been taken to an auto shop that has run the full diagnostics on it and the computer system is not catching any issues, there are no lights are on the dash. After the engine stalls, it runs if it is turned off and back on again. The brakes, rotors, and tires were replaced when I started noticing that there was an issue with stopping, I figured the problem was that they needed replaced since I have owned the vehicle 2 years and it hadn’t been done since I purchased the van. March 17 was the date it stalled twice and it was the only time the engine stalled in the past two weeks.
Mar 20, 2024
AT JUST OVER 36000 MY ENGINE LIGHT CAME ON, I WAS TOLD THAT THE CAR NEEDED TO HAVE CYLINDER HEADS AND ANOTHER ENGINE PART REPLACED. WHEN I WENT TO PICK THE VAN UP THE CHECK ENGINE LIGHT WAS ON- I WAS TOLD THE PCM (POWER CONTROL MODULE) WAS BAD. AFTER APPROX. 10000 MORE MILES, WHILE DRIVING ON A LOCAL ROAD, ALL OF MY LIGHTS APPEARED ON MY DASH BOARD- THE VEHICLE WENT INTO SOME MODE AND I COULDN'T DRIVE OVER 25 MPH. I STOPPED AT A LOCAL AUTO PARTS STORE AND WAS TOLD THAT MY BATTERY NOW HAD A BAD CELL, THE ALTERNATOR WAS BAD- I TOOK IT TO THE DEALERSHIP AND I WAS AGAIN TOLD THE PCM WAS BAD. WHY IS THE PCM FAILING? AN ALTERNATOR AND BATTERY BEING BAD AT GOING AT 46000 MILES, JUST OVER 2 YEARS OLD. I SEE MANY OF THE CHRYSLER PRODUCTS HAD RECALLED ALTERNATORS- WHAT ABOUT THIS PCM? WHY IS CONTINUING TO FAIL?
Oct 01, 2015
ELECTRICAL SYSTEM,STRUCTURE
4 complaints
THE DRIVER SIDE REAR SLIDING DOOR CANNOT BE OPENED MANUALLY OR ELECTRICALLY. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY, SO THE INTERIOR AND EXTERIOR OPENING HANDLES CANNOT BE OPERATED. USING THE KEY FOB OR INTERIOR BUTTONS TO OPEN THE DOOR CAUSE A MESSAGE TO DISPLAY ON THE DASH INFORMATION AREA SAYING "UNLOCK DOOR TO OPERATE." THIS POSES A RISK IF THERE IS AN ACCIDENT AND MY CHILDREN NEED TO EXIT OR BE REMOVED FROM THE VEHICLE, ESPECIALLY IF OTHER DOORS ARE BLOCKED OR DAMAGED DUE TO AN ACCIDENT. THE VEHICLE HAS BEEN STATIONARY. I HAVE NOT TRIED TO OPEN THE DOOR WHILE IN MOTION.
Mar 25, 2020
THE PASSENGER SIDE SLIDING DOOR DOES NOT OPEN. I HAVE FOUR SMALL CHILDREN AND I AM CONCERN THAT IF THEIR AN ACCIDENT I WILL NOT BE ABLE TO GET THEM OUT OF THE AUTOMOBILE. *DT *TR
Feb 15, 2019
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR POWER SLIDING DOORS WERE OPENED BUT THE DOORS INDEPENDENTLY CLOSED. THE CONTACT WAS IN BETWEEN THE SLIDING DOOR WITHOUT THE LOCK BUTTON BEING ACTIVATED AT THE TIME OF THE FAILURE. AS A RESULT, THE CONTACT SUSTAINED A BRUISE ON THE ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT HEARD A NOISE WHEN THE DOORS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/19/15*CN UPDATED 10/17/2017*CN
May 28, 2015
2011 DODGE GRAND CARAVAN PASSENGER SLIDING DOORS WILL RANDOMLY SHUT AFTER BEING OPENED AND REACHING THE FULL OPEN POSITION. VIDEO DEMONSTRATION WILL BE POSTED SOON ON YOUTUBE WITH THE PREVIOUS SENTENCE AS SEARCH TITLE. OCCURS WHEN ANY BUTTON IN THE CAR, REMOTE, OR MANUAL HANDLE IS USED TO ACTIVATE AUTOMATIC OPENING OF THE DOOR. SYMPTOMS HAVE OCCURRED IN MANY LOCATIONS AND AT ALL CAR GROUND SLOPE ANGLES. PROBLEM BEGAN AFTER THE RECALL POWERTRAIN SOFTWARE UPDATE. CAR HAS BEEN TO DEALER MANY TIMES AND SYMPTOMS HAVE BEEN REPRODUCED AT DEALERSHIP. RE-TRAINING AN AFFECTED DOOR MAY REDUCE SYMPTOMS. A DOOR MODULE WAS REPLACED BUT DID NOT REPAIR PROBLEMS. BECAUSE IT IS RANDOM PASSENGERS ARE UNSUSPECTING. MULTIPLE INCIDENTS HAVE OCCURRED WITH DOORS CLOSING ON PASSENGERS WHO ENTER BEFORE THE DOOR HAS FINISHED OPENING. MULTIPLE INCIDENTS HAVE OCCURRED OF UNBALANCED ADULTS PLACING BABIES INTO CHILD SEATS WHO HAVE LESS THEN ONE INCH CLEARANCE TO THEIR ARM WITH THE DOOR IN THE FULL OPEN POSITION AND HAVE NO TIME TO REACT. WHEN THIS OCCURS THE ADULT MAY LOSE HOLD OF THE BABY. A PARENT PLACING A CHILD IN A CARSEAT MAY HAVE THE DOOR SHUT ON THEIR TORSO. CHILDREN OR FRAIL ADULTS ENTERING OR EXITING THE VEHICLE MAY BE EJECTING INTO OR OUT OF THE CAR AND MAY BE SERIOUSLY INJURED DURING THE FALL. CHILDREN OR ADULTS ENTERING OR EXITING THE VEHICLE MAY HAVE A BODY PART TRAPPED IN THE DOOR AND SERIOUSLY INJURED. *TR
Nov 05, 2013
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
3 complaints
this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. case manager from 2023 told me to take to dodge dealer, spent additional $800, but they had no root cause. happened again. case manager told me to take to a different dodge dealer for second opinion. No codes, no root cause, but charged $400 diagnostic fee. When is Dodge going to do something about this? How many complaints are needed? does someone have to get injured? just tell me how to fix it, that is what i and thousands of others this happens to need to know before someone gets killed.
Aug 29, 2025
Loss of propulsion power while driving. Sounds like the fuel pump is running even after car is turned off. Battery will drain after a couple hours.
Mar 21, 2022
WHILE DRIVING ON THE INTERSTATE WITH CRUISE CONTROL ON, THE CAR SHUT OFF ENTIRELY AFTER HITTING A BUMP. THE RPM WENT DOWN TO 0 AND THE GAS PEDAL DID NOT WORK. EVERYTHING SEEMED FINE AS WE WERE DRIVING. WE DID NOT HAVE ANY WARNING LIGHTS OR CHECK ENGINE LIGHTS. THE CAR SIMPLY SHUT OFF AT 80 MPH. ATTEMPTS TO TURN THE CAR BACK ON DID NOT WORK. THIS HAS NOW HAPPENED ON TWO SEPARATE OCCASIONS. THANKFULLY WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY EACH TIME. WE AREN'T SURE IF THIS IS AN ELECTRICAL PROBLEM, SINCE CRUISE CONTROL WAS ON WHEN THE CAR SHUT OFF.
Jan 19, 2020
STEERING,SERVICE BRAKES,ENGINE
3 complaints
While driving at any speed there is a loss of power, and steering and brakes lock up.
Oct 01, 2022
THE ENGINE IN THE VAN STALLED (SIMPLY SHUT OFF - DID NOT SPUTTER) WHILE DRIVING AT A STEADY SPEED IN TRAFFIC. CONSEQUENTLY THE POWER ASSIST FOR THE STEERING AND BRAKES FAILED. IN THAT SITUATION MY PHYSICALLY CHALLANGED WIFE WAS COMPLETELY UNABLE TO CONTROL THE VAN. THANKFULLY THE VAN ROLLED TO A STOP WITHOUT HITTING ANYONE OR ANYTHING, OR GETTING HIT FROM BEHIND. AFTER PUTTING THE GEAR SELECTOR INTO "PARK" IT RESTARTED NORMALLY. THIS HAPPENED TWICE WITHIN 15 MINUTES DURING THE SAME SHORT TRIP HOME. THERE WAS NO WARNING SIGNS WHATSOVER BEFORE THIS HAPPENED. (NO CHECK ENGINE LIGHT, ETC.) AN INTERNET SEARCH OF ABUNDANT IDENTICAL DODGE GRAND CARAVAN STALLING ISSUES INDICATES A VERY SERIOUS SAFETY ISSUE THAT THE MANUFACTURER IS CURRENTLY TRYING TO EVADE - FOR FAR TOO MANY YEARS, TO THE DETRIMENT OF PUBLIC SAFETY.
Jul 07, 2021
PULLING ONTO THE FREEWAY THE ENGINE SHUT OFF AND EVEN WITH THE KEY IN THE ON POSITION THE POWER STEERING AND BRAKES WERE NOT AVAILABLE. I REACHED ABOUT 5000 RPMS WHEN THE ENGINE SHUT OFF AND THERE IS NO CHECK ENGINE LIGHT. THE VAN WILL TRY TO TURN OVER FOR ABOUT 5 SECONDS AFTEE I STOP TRYING TO GET IT TO START.
Dec 07, 2020
SUSPENSION
3 complaints
WHEELCHAIR-ACCESSIBLE CONVERSION BY FR CONVERSIONS INCLUDES A REPOSITIONED REAR SUSPENSION PANHARD ROD, THE SOLE LATERAL STABILITY LINK FOR THE AXLE. THE REPOSITIONED CHASSIS MOUNTING BRACKET FOR THE PANHARD ROD SEPARATED FROM THE VAN IN A STRAIGHT-ROAD SINGLE VEHICLE HIGHWAY ROLLOVER CRASH. EVIDENCE CURRENTLY SUPPORTS THAT THIS BRACKET MOUNTING (WELDED TO THE CONVERSION'S SHEET METAL) MAY HAVE PARTIALLY FAILED PRIOR TO THE ROLLOVER CRASH. THE LOSS OF FUNCTION OF A PANHARD ROD REDUCES VEHICLE CONTROLLABILITY. THIS COMPLAINT SUBMITTED BY A THIRD PARTY NOT INVOLVED WITH THE INCIDENT.
Jan 20, 2021
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V264000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/01/16*LJ UPDATED 11/28/2017*CN
Jul 16, 2015
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,911.
Feb 03, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
Unknown what causes the issue. I've read it could be the tpim. I was driving down the highway when the insturment cluster stopped working, no speedometer, no gear indicator, gas gauge not working, no dash lights. the wipers turned on and would not turn off lose of both turn signals (I pulled over and checked) thankfully there was not traffic behind me when I was making a turn. Speedometer stopped working. No warning lights, insturments cluster was black. Not sure if my Brake lights were functional I couldn't check as I by myself. This has happened 3 times in the last month and a half. Not sure if the airbags are still functional. This is a major electrical issue.There are numerous forums of this same issue affecting different year/ models of Dodge and Chrysler vehicles.
Mar 11, 2025
THE TRAILER LIGHTING MODULE FAILED TWICE. THERE HAVE ALSO BEEN INTERMITTENT LIGHTS AND ALARMS THAT ACTIVATE IN THE DASH PANEL. I'VE BEEN TOLD THAT THE TOTAL INTEGRATED POWER MODULE (TIPM) CAUSES THESE ACTIONS, INCLUDING THE FAILURE OF THE TOWING LIGHT MODULE. THE LIGHTING FAILED HAS CAUSED ME TO HAVE TO TOW A TRAILER WITH DEFECTIVE LIGHTS UNTIL I COULD REACH A SAFE PLACE TO DROP THE TRAILER.
Jun 13, 2016
SEATS,UNKNOWN OR OTHER
2 complaints
This morning the headrest on the passenger side was deployed the van was parked in driveway overnight. Not sure how this happened. I feel this is a safety issue. If I was driving and someone was sitting in that sit that could have hurt them. This is a default on your vehicle .Please contact me.
Aug 12, 2024
THE PASSENGER SEAT HEADREST DEPLOYED, THE PASSENGER WAS ADJUSTING THE SEAT TO MOVE BACK AND ADJUSTING THE ANGLE OF THE SEAT. THERE WAS NO CAR ACCIDENT TO ACTIVATE THIS ACTION. IT WAS STARTLING TO HEAR THIS AND SEE THIS. IT IS HIGHLY DEFECTIVE IN IT'S ACTIVISION MECHANISM. THE DEALER WANTS TO CHARGE TO FIX THIS IN THE $1000. I SEE NO LOGICAL REASON FOR THE HEAD REST AND NOW I CAN SEE IF IT DEPLOYED ON THE DRIVER'S SEAT, CAUSING AN ACCIDENT.*DT CONSUMER STATED HEAD REST HAS NOT BEEN REPAIRED.*JB
Dec 30, 2019
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
Electrical system-intermittent failure. While driving or idling, the vehicle will randomly shut off. The vehicle has turned off randomly while being driven down the road with little to no warning, even while operating at high speed. When this happens, you are also left without power steering, ABS brakes, fuel pump, and literally anything that operates electrically. Sometimes it will turn right back on without the operator taking any action, but this is not always the case. There have also been times when it is not able to be turned back on for 20+ minutes. When it shuts down, power doors and windows are also inoperable and the side doors and back hatch cannot be opened either by pushbutton or manually, which compounds the risk of a serious collision with that of entrapment. This is especially dangerous given that they are a popular choice for families with children-like mine. My mechanic cited the problem as being the TIPM and said that this problem is endemic with these vans. A cursory internet search confirmed his claims. There are far too many anecdotes of people driving 80mph down the highway and all of a sudden having their vehicle stop operating completely while they are traveling at high speeds. This is a fatal accident (and huge products liability lawsuit) waiting to happen. A recall is absolutely imperative. My vehicle is available for assessment.
Apr 12, 2023
I WAS DRIVING ON CITY STREET AT APPROXIMATELY 40 MPH. THE ENGINE UNEXPECTEDLY SHUT DOWN AND I LOST POWER STEERING AND POWER BRAKES, NEARLY LOSING CONTROL OF THE VEHICLE. THE ROAD WAS FLAT AND STRAIGHT, CLEAR WEATHER CONDITIONS. I AM CONCERNED THAT THIS IS RELATED TO THE RECALL R03 (FORMERLY L25): IGNITION SWITCH MAY TURN OFF SAFETY PROBLEM ON OTHER CHRYSLER/DODGE MODELS. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
Jul 03, 2020
FUEL SYSTEM, GASOLINE
2 complaints
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle failed to start-up after multiple attempts. The contact had the battery replaced; however, the failure continued. The contact then took the vehicle to an independent mechanic where the alternator and fuel pump were replaced. The contact was then alerted by her grandchildren that an abnormal fuel odor was coming from the back seat of vehicle. The vehicle was taken to another independent mechanic who referred her to a dealer for assistance. An appointment was made for the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 112,000. The VIN was not available.
Sep 12, 2022
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER APPROXIMATELY 15 MINUTES, AND OPERATED AS INTENDED. THE CONTACT HOWEVER DECIDED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. ANTWERPEN DODGE RAM (5717 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 106,000.
Sep 21, 2020
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
2 complaints
Over the time we have owned this vehicle the sliding side doors have stopped working & then started. Recently both doors lost power completely . I have read that this is a very common problem with these Vans but the doors when power is lost can not be opened at all from the inside making the passengers crawl out the windows, front doors, or back hatch. If this were a fire, wreck, or emergency this would be a death trap. When calling dealerships to attempt to find a fix or help we have been told time and time again that this is a common problem in these vans.
Jul 27, 2022
RECALL #P25 WAS ISSUED 06/011/2014, OVER 14 MONTHS LATER NOTHING HAS BEEN DONE & I SEE NO PROGRESS TOWARDS BEING DONE. CAN ANYONE GET CHRYSLER TO MAKE & SHIP PARTS REQUIRED TO GUARANTEE THAT THERE WILL BE NO FIRE IN DRIVERS DOOR? I HAVE CONTACTED CHRYSLER & MY DEALER NUMERUS TIMES AND ALL I GET IS "WAIT".
Aug 18, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
2 complaints
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. 2ND TIME OCTOBER 2020 PULLED VAN OUT OF GARAGE TO DRIVEWAY, TURNED IT OFF TO LOAD AND PUT GRANDCHILDREN IN CAR SEATS. VAN WOULD NOT RESTART, TOWED, REPLACED BATTERY. 3RD TIME 11/7/2020 WHILE DRIVING ON SUBURBAN BUSY ROAD AT NIGHT, SUDDENLY VARIOUS WARNING LIGHTS CAME ON AND OFF AND ON, WIPERS TURNED ON BY THEMSELVES, THEN ALL ELECTRICAL POWER WENT OUT. I GUIDED VAN INTO THE NEAREST PARKING LOT AS THE ENGINE DIED AND WOULD NOT RESTART. AAA CAME AGAIN, JUMPED THE CAR, AND WHILE WE DISCUSSED WHAT TO DO, THE CAR SHUT ITSELF OFF AGAIN. TOWED, MECHANIC REPLACED ALTERNATOR. I HAVE BEEN VERY LUCKY NOT TO BE HIT BY ANOTHER VEHICLE IN TWO OF THESE THREE INSTANCES. CURRENT MILEAGE: 102,201 I CAN PROVIDE REPAIR SHOP BILLS AND PROOF OF THE 3 TIMES VEHICLE WAS TOWED IN LAST 6 MONTHS!
Nov 13, 2020
1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. COULD NOT DRIVE THE VEHICLE AT A HIGHWAY SPEED ONCE THIS STARTED HAPPENING, IT WOULD NOT ACCELERATE OR SWITCH GEARS, TOP SPEED WAS 35 MPH. NOT SURE OF PRECISE DATE OFF THE TOP OF MY HEAD, BUT IT WAS JULY 2020. EXACT DATE CAN BE VERIFIED FROM MECHANIC AND AAA TOWING INFO.
Nov 13, 2020
STEERING,VEHICLE SPEED CONTROL,ENGINE
2 complaints
VAN HAS DIED TWICE WHILE DRIVING IT, EVERYTHING SHUTS DOWN. IT ACTS LIKE IT WANTS TO CRANK BUT IT WON'T HAVE TO HARD RESET IT TO GET IT TO CRANK.
Sep 06, 2019
THE VAN RANDOMLY AND WITH NO WARNING LOSES POWER STEERING AND LOCKS THE GAS PEDAL SO IT CANNOT BE PRESSED WHILE DRIVING AROUND 25-35 MPH. PUTTING THE VAN IN PARK AND RESTARTING THE CAR FIXES THE PROBLEM. THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST 4 MONTHS. MECHANIC HAS TRIED TO FIX THE PROBLEM AND THE PROBLEM CONTINUES TO BE AN ISSUE. IT SEEMS TO HAPPEN NEAR STOPLIGHTS WHILE THE CAR IS IN MOTION. IT ALSO SEEMS TO OCCUR WITHIN 10-20 MINUTES OF STARTING THE VEHICLE. ON ONE OCCASION THE BRAKES LOCKED UP WITH THE STEERING. NO ENGINE LIGHTS TURN ON WHEN IT HAPPENS, AND IT IS IMPOSSIBLE TO REPLICATE THE PROBLEM ON DEMAND. THROUGH SOCIAL NETWORKING AND RESEARCHING THE PROBLEM ONLINE MANY OTHER DODGE CARAVANS AND CHRYSLER VANS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTION.
Jan 15, 2018
LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED EITHER MANUALLY OR BY USING THE FOB. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR SEIZED IN THE LOCK POSITION AND WAS UNABLE TO BE UNLOCKED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Mar 20, 2019
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Oct 27, 2014
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BECAUSE IT DRASTICALLY REDUCED SPEED WITHOUT WARNING. THE RPMS INCREASED AT A HIGH RATE OF SPEED. THE DEALER REPLACED THE TORQUE CONVERTER ON THE FIRST VISIT. DURING THE SECOND VISIT, THE DEALER REPLACED THE BEARING ALONG WITH THE TRANSMISSION ASSEMBLY. THE CONTACT NOTICED THAT A NOISE PROGRESSED SHORTLY AFTER THE REPAIR AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REPAIR SOLUTION TO THE DEALER TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Oct 20, 2016
THE DAY I PICKED UP THIS NEW 2013 DODGE GRAND CARAVAN SE/AVP (6-8-13) I NOTICED A NOISE UPON DECELERATION, JUST BEFORE STOPPING; AND ALSO WHEN ON A NEIGHBORHOOD STREET AND GOING 15 TO 20 MPH. AS BEST I CAN DESCRIBE IT, IT SOUNDS LIKE A TURKEY CALL COMING FROM THE AREA IN FRONT OF THE DRIVER. IF CAR IS SHIFTED INTO NEUTRAL THE NOISE STOPS. DROVE CAR FOR 500 MILES HOPING NOISE WOULD STOP, THEN BROUGHT IT TO DEALER. DEALER CALLS IT A "FLUTTER" CALL IT WHAT YOU WANT, THEY CHECKED EVERYTHING OVER UNDER THE HOOD AND COULD NOT FIND ANYTHING. THEY SAID THEY WOULD REFER IT TO CHRYSLER. I FILED A COMPLAINT WITH CHRYSLER. SINCE THE FIRST TIME, CAR HAS BEEN BACK TO DEALER TWO MORE TIMES. LAST TIME CHRYSLER TOLD THEM TO REPLACE THE THROTTLE BODY. THIS DID NOT WORK. SO NOW THEY ARE JUST GUESSING. I ASKED CHRYSLER TO SEND A FACTORY MAN TO CHECK IT OUT, THEY SAID THEY CAN'T DO THAT, THEY HAVE TO WORK WITH THE DEALER. I'VE ASKED THEM FOR A "LONER" CAR BUT THEY REFUSED SAYING MY CAR IS STILL DRIVABLE. DEALER SAYS THEY CAN DO NOTHING MORE UNTIL THEY HEAR FROM CHRYSLER. I BOUGHT THIS VAN TO TAKE THINGS TO VIRGINIA THIS SUMMER AND TO FLORIDA THIS WINTER. I HAVE NO CONFIDENCE IN IT FOR A LONG TRIP. I CANCELLED MY VIRGINIA TRIP AND LOST A NIGHT'S DEPOSIT ON A HOTEL ROOM. I ASKED THEM TO TAKE THE CAR BACK AND GIVE ME ANOTHER ONE, AND OF COURSE THEY SAID NO. THIS IS PROBABLY GOING TO END UP VIA THE LEMON LAW IN COURT. *TR
Aug 17, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
TO WHOM IT MAY CONCERN; TIPM (TOTALLY INTEGRATED POWER MODULE) PROBLEM, FAULTY FUEL PUMP RELATED, PUMPING AFTER TURNING THE VEHICLE OFF AND DRAINING BATTERY AND STARTING PROBLEMS RELATED FAULTY FUEL PUMP AND STALL VEHICLE. I FOUND CHRYSLER CORP HAS RECALL AND CLASS ACTION FOR FAULTY FUEL PUMP AND TIPM PROBLEM COVERED BY EXT WARRANTY ( 5YEAR UPTO 70,000 MILE) ONLY FOR UPTO 2012 DODGE GRAND CARAVAN NOT FOR 2013 MODEL, I HAVE BEEN CONTACT TO THE DODGE/CHRYSLER DEALER IN HONOLULU, HI, SAID IT'S NOT COVER. ONLY UP TO 36,000 MILE BASIC WARRANTY. SO I HAVE TO PAY $1,200 PART PLUS LABOR. THEY RECALL OVER 500,000 VEHICLES JEEP, DURANGO AND CARAVAN PLEASE VERIFY AND CONFIRM FOR THAT'S NOT COVER FOR 2013 VEHICLE. I HAD A PROBLEM WHEN 49,600 MILE MY VEHICLE MILEAGE IS 50,300 NOW I HAVE BEEN RESEARCHED INTERNET AND NOW I AM USING BYPASS CABLE (HTTP://WWW.VERTICALVISIONS.COM/TIPM_SOLUTIONS.PHP) NOW HAVE NO PROBLEM WITH USING TEMPORARY WITH BYPASS CABLE BUT DUE TO THE SAFETY MECHANISMS I HAVE TO FIX TIPM. PLEASE HELP THIS PROBLEM WITH MANUFACTURE CHRYSLER/DODGE. THANK YOU. *TR
Sep 15, 2016
ON SEPTEMBER 25, 2015, THE BATTERY LIGHT CAME ON WHILE TRAVELLING FROM CANADA TO USA AT NIGHT TIME WITH MY WIFE AND TWO YOUNG CHILDREN. BECAUSE I CARRY A VEHICLE SCANNER WITH ME, I PULLED OVER AT A REST STOP AND CHECKED THE VOLTAGE SENSE PID. IT SHOWED 12.5V. THOUGHT THAT WAS ACCEPTABLE AND CONTINUED DRIVING. APROXIMATELY 400 MILES LATER, VEHICLE EXHIBITED SUDDEN LOSS OF MOMENTUM WHILE IN CRUISE CONTROL AT 72MPH, AS I PRESSED ON THE ACCELARATOR, VEHICLE DOWNSHIFTED AND RPMS ROSE TO 4500, HOWEVER VEHICLE SLOWED EVEN MORE AND I HAD TO TAKE EVASIVE ACTION TO GET TO RIGHT SHOULDER. VEHICLE WENT FROM APPROX 72MPH IN CRUISE CONTROL TO 40MPH IN A MATTER OF FEW SECONDS WHILE I WAS TRYING TO ACCELARATE TO SAFELY GET VEHICLE FROM LEFT LANE ON I-495 S TO RIGHT SHOULDER. I AGAIN PLUGGED IN MY SCANNER AND HAD CODE P0622 SHOW UP. AT THIS TIME, CONTROL MODULE VOLTAGE SENSE WAS READING 11V. AFTER ERASING THE CODE AND MULTIPLE IGNITION KEY CYCLING ATTEMPTS, THE VEHICLE STARTED UP, AND EVERYTHING SEEMED FINE, BATTERY LIGHT WENT OUT AND VOLTAGE WAS AGAIN AT 12.5 V, AND CLIMBING. WE MADE IT TO OUR DESTINATION (TAUNTON, MA) AND EVERYTHING SEEMED NORMAL OVER THE COURSE OF THE WEEKEND. ON SEPTEMBER 28, WHILE WE WERE TRAVELLING BACK TO CANADA, WITHIN 40 MILES OF LEAVING TAUNTON, THE BATTERY LIGHT CAME ON AGAIN, BUT VERY SHORTLY AFTER THE VEHICLE LOST POWER AGAIN, AND HAD TO SCRAMBLE TO GET VEHICLE PULLED OVER TO THE SHOULDER OF THE HIGHWAY (I-495 N). AND IS UNABLE TO RESTART. I CALLED FCA ROAD SIDE ASSISTANCE, AND THEY SENT A TOW TRUCK. THE VEHICLE IS CURRENTLY AT DAN'S DODGE CHRYSLER JEEP IN WESTBORO, MA, USA AWAITING DIAGNOSTIC.
Sep 29, 2015
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DOOR LOCK ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,600.
Apr 04, 2016
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DOOR LOCK ACTUATOR FAILED ON THE PASSENGER SIDE SLIDING DOOR. *SMD THE CONSUMER STATED THE DOOR ACTUATOR FAILURE, CAUSED THE BATTERY TO DRAIN AND WAS DAMAGED TO THE POINT, WHERE IT HAD TO BE REPLACED. *JB
Sep 21, 2015
VISIBILITY
2 complaints
ACCORDING TO MY SAFETY RECALL... IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY GO TO HTTP://WWW.SAFERCAR.GOV... SO I AM DOING SO BECAUSE I FEEL IT IS NOT BEING DONE WITHIN A REASONABLE TIME. WE CONTACTED OUR DEALER AND WE WERE NOT ON THE LIST IN FEBRUARY SO THEY ADDED US AND LAST WEEK I CALLED BACK AND THEY SAID THEY HAVEN'T ACQUIRED ANY PARTS TO MAKE ANY FIXES YET. THE UNFORTUNATE PART IS WE SPECIFICALLY PURCHASED OUR VEHICLE WITH THE INTENT TO GO ON A FAMILY VACATION AND IT SURE WOULD BE NICE TO BE ABLE TO CRACK THE REAR WINDOWS WHEN YOU ARE GOING TO BE IN FLORIDA IN JULY. I BELIEVE IT IS UNREASONABLE THAT AT THIS TIME A YEAR THE PROBLEM WAS DISCOVERED IN 2014 AND THEY STILL DON'T HAVE ANY PARTS. THE PARTS DEPARTMENT SAID THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. SO TO SUM IT UP MY COMPLAINT IS THEY AREN'T HANDLING THE MATTER IN A REASONABLE AMOUNT OF TIME. *TR
May 07, 2015
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS TURNED ON, THE HEATER WOULD NOT OPERATE AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED, IMPAIRING THE VISIBILITY OF THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Jan 02, 2015
VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS AS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES AND THEY WERE UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 12,900.
May 15, 2014
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS TOO MUCH SPACE BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL, CAUSING HIS FOOT TO CONTINUOUSLY BECOME TRAPPED BETWEEN BOTH PEDALS WHEN CHANGING FROM ONE TO THE OTHER. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL WERE WITHIN SPECIFICATIONS AND CONFORMED TO THE NHTSA REGULATIONS. THE CONTACT STATED THAT HE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 204....UPDATED 01/23/13 *BF UPDATED 2/4/2013 *JS
Dec 05, 2012
TIRES,SEATS,ENGINE
1 complaint
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and TPMS warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Jun 17, 2024
UNKNOWN OR OTHER,ENGINE
1 complaint
Ignition problems the vehicle would not start I had to have roadside come jump my vehicle off. After letting the vehicle run for about 30 minutes I shut it off and waited a minute and it started up fine. After about 3 hours of sitting I went out to the vehicle and it wouldn't start. I had to put It in neutral and it tried starting until it ran out. After turning the wheel and playing with the key it finally cranked over. I know there have been recalls regarding the tpim. It is available for inspection upon request.
Sep 04, 2023
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
The TIPM fuse box under the hood has a malfunction which causes certain components to randomly start and stop working. This has caused the engine to stay running while the ignition is off, has caused the fuel pump to start and stop, has caused the ABS brake system to fail, and causes major component issues with lights and other electrical parts. This has been reported several times to Chrysler and Dodge for this year, but there is no recall or fix available.
Mar 05, 2023
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
The van just stopped like it ran out of gas. It did not restart until the next day. I can drive for days, then without warning it will die. I changed the Drummond fuel vapor leak detection pump and the fuel pump relay. it stopped again a few days later. same thing, it acted like it ran out of gas. It will restart a few hours later or the next day. It has happened 4 times so far.
Feb 20, 2023
AIR BAGS,SEAT BELTS,SEATS
1 complaint
The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 MPH with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that the body of the vehicle shifted 5 inches away from the frame. The air bags were deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The contact also noticed that the driver's seatbelt had snapped. The contact was able to exit the vehicle with the assistance of emergency units and the fire department. The contact was transported to the hospital by the emergency unit. The contact sustained consistent middle back pain that would sometimes cause him to crawl instead of walking, numbness in both legs, consistent headaches, and Impaired vision. The other passenger sustained a seatbelt mark and trauma. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The contact referenced NHTSA Campaign Number: 13V291000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 69,000.
Jan 04, 2023
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Superior Protection Plan Information for 2013 Dodge Grand Caravan Service Echelon Automotive [XXX] Wed, Nov 2, 2022 at 8:34 AM To: [XXX] Cc: [XXX],[XXX] [XXX], Here are some photos of the rear driver side brake system where it is locking up on you. I want to express my disappointment in whoever sold you this vehicle and not only sold it to you in this condition but if I heard you correctly, they said it was inspected? If it was inspected and this condition got through I would not be trusting the repair facility that “inspected” this vehicle for the “seller” of this car. Can you ask for the inspection report findings? Ma’am, we cannot even diagnose further issues until the brakes on this vehicle are brought up to a safe standard so it can be test driven properly. I reviewed your vehicle service contract through Superior Protection Plan and I found the mileage logged on the form dated 10/06/2022 (Thursday) as 87,158 miles when sold to you. Your current reading on your mileage on vehicle is 87,934 miles. That is about a 776 miles added to this vehicle from that purchase day to the date we received your vehicle during the week of October 24th through the 28th and it was left on our lot. This being said, I find it very difficult to believe you actually drove 776 miles from the 10/06/2022 purchase to this point with the vehicle in this very unsafe condition. If you did drive that much in this vehicle like it is you are much braver than I. As the pictures show this issue didn’t happen while this vehicle was in your possession, this was years of sitting and rusting on these parts and it was sold to you in this condition. Worries me very much. Your vehicle has been in a local repair facility several times already and another facility further north from here and again this issue was not spotted. So, I’m not sure what you want to do here on this issue. I’ll help as INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Nov 02, 2022
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
As of March 2022, the van has shut down while driving on the interstate. The steering wheel, brakes and vehicle become hard to use. The van will slow quickly and has come close to causing an accident on multiple occasions. When along the side of the road, its then a challenge to get the van to start. It will crank with no fire. This has occured over 10x and is occurring more frequently with time. Along with the shut down I have had issues with the vehicle not starting. It will crank with no fire. Several mechanics have replaced and wormed on the vehicle with no luck to the conclusion. Things changed: TIPM, engine computer, fuel pump, starter. I purchased this vehicle jan 2 2022.
Sep 17, 2022
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
The ignition is not responding as it should. I have to turn it more and more often when I should only turn it once. My grave concern is that of my wife and grandkids. When she is driving them to and fro, the car will hesitate to start and the real problem will be when it turns off. If they are all in the car and on the highway it could be a disaster. I had new key pods made and the vendor told me that Jeep uses the same ignition and they have a recall. Please help.
Jun 21, 2022
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Van will shut off without warning while driving on the freeway. Loss of power steering and brakes is a major safety issue! My wife had this happen twice now, both times in a near-miss accident on the freeway. There are no codes.
Apr 24, 2022
AIR BAGS,FORWARD COLLISION AVOIDANCE
1 complaint
WELL I WAS DRIVING THE AIRBAG LIGHT CAME ON AND KEEPS GIVING ME A WARNING SIGNAL. CRUISE CONTROL WON'T WORK
Nov 17, 2020
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIRBAGS LIGHTS KEEP GOING ON AND OFF. THE VEHICLE STALLED OUT DURING MOVING AND THE STEERING LOCKED UP.
Oct 28, 2020
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
VEHICLE SEIZED UP AND STALLED DURING DRIVING. PREVIOUS CRANKS BUT WON'T START 1 YEAR MANY TIMES. DID A RELAY BYPASS WIRE TO START VEHICLE. TRANSMISSION PROBLEMS AND NOT ACCELERATION.
Mar 21, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
BAD TIPM MODULE, HAD MY FUEL PUMP REPLACED AND THE BATTERY AND NOW THE REPAIR SHOP SAYS THE MODULE IS BAD AND IT KEEPS TURNING THE NEW FUEL PUMP ON AND OFF AND IT WILL RUIN BOTH OF THOSE NEW PARTS IF IT IS NOT FIXED. ALL THE CHRYSLER AND DODGE TRUCKS HAVE HAD A RECALL ON THIS, WHY NOT THE DODGE VANS. THIS IS VERY UNSAFE.
Jan 14, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN SE VEHICLE STALLED THE VEHICLE DID NOT START AGAIN TIPM RELAY (ACCORDING TO CONTACT, NOT DIAGNOSED BYT DEALER) THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT DIAGNOSED AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Sep 20, 2019
POWER TRAIN,STRUCTURE
1 complaint
THIS VEHICLE HAS 61000 MILES AND CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER AND TORQUE CONVERTER LOCK UP IS OUT ON THE VEHICLE. ALSO ON FRON TO HOOD THERE IS RUST DEPOSIT UNDER PAINT. I HAVE SEEN THIS ON SEVERAL DODGE GRAND CARAVANS IN SAME PLACE.
Aug 07, 2019
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
THIS IS THE 6TH TIME MY VAN HAS DIED ON ME WHILE DRIVING IT. I WILL BE DRIVING AT ANY RATE OF SPEED AND MY VAN WILL JUST SHUT OFF. IF I LEAVE IT SIT FOR 45MINITES IT WILL START BACK UP. TODAY IT DIED ON ME IN THE MIDDLE OF AN INTERSECTION WITH THREE KIDS IN THE CAR. WE HAVE TAKEN IT SEVERAL PLACES AND NO ONE SEEMS TO BE ABLE TO HELP US. WE HAVE REPLACED THE TIPM. NO CHECK ENGINE LIGHT IS EVER ON WHEN IT HAPPENS
May 16, 2019
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
LEFT SIDE REAR PASSENGER DOOR STUCK IN THE LOCK POSITION, UNABLE TO OPEN IT NEITHER ELECTRIC OR MANUAL, NEITHER FROM OUTSIDE OR INSIDE. THE ENGINE JUST TURNED ITSELF OFF IN FOUR SEPARATE OCCASIONS, TWICE WHILE CROSSING THE INTERSECTION. GASKETS (Y CONECTOR BETWEEN HOSES) OF THE COOLING SYSTEM BLOWN OFF WHILE DRIVING ON THE HIGHWAY , TOXIC ANTIFREEZE SPILLED OUT OF THE SYSTEM, DANGEROUS FOR PASSENGERS AND ENVIRONMENT. REAR CALIPERS JAMED BECAUSE OF EXCESSIVE AND UNUSUAL RUST. STEERING WHEEL JAMED FEW TIMES WHILE DRIVING, BEING NECESSARY TO STOP THE CAR, TURNING THE ENGINE OFF AND ON TO BE ABLE TO CONTINUE DRIVING(THIS HAPPENED ON THE HIGHWAY, AND IN THE CITY, EXTREMELY DANGEROUS). TRANSMISSION SHATTERS IN DIFFERENT STAGES OF DRIVING, BEFORE STOPPING,AFTER STOPPING, WHILE REDUCING THE SPEED OR ACCELERATING.
Apr 04, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE WOULD NOT START, TOOK TO GARAGE THEY SAID FUEL PUMP, STILL WOULD NOT WORK, TOOK BACK THEY SAID TIPM, HAD IT CHANGED, GOT VAN BACK NOW THE SIGNAL LIGHTS DON'T WORK TOOK BACK THEY TEST IT AND GUESS WHAT TIPM AGAIN, SO NOW AFTER NEARLY 3000 IN REPAIRS AND 800 IN RENTALS I AM WAITING ANOTHER WEEK FOR ANOTHER TIPM NOT IMPRESSED AT ALL. AFTER RESEARCHING THIS ISSUE IT IS FAR TO COMMON AND SHOULD BE MADE A FULL RECALL, I KNOW OF FOUR FAILURES IN THE LAST WEEK IN MY LITTLE AREA ALONE. SOMETHING NEEDS TO BE DONE, THIS PROBLEM CAN AFFECT ANY COMPONENT OF THE VEHICLE FROM BRAKES TO AIR BAGS TO ANYTHING THAT IS RUN BY A FUSE WHICH IS PRETTY MUCH EVERYTHING, SOMEONE IS GOING TO BE SERIOUSLY INJURED BECAUSE OF THIS IF THERE HASN'T BEEN ALREADY.
Dec 29, 2017
AIR BAGS,WHEELS
1 complaint
I DO NOT HAVE A TAKATA BUT MY VEHICLE HAS THE TAKATA RECALL ISSUE PLUS I ONLY HAD MY VEHICLE FOR ALMOST 2YRS BUT I HAVE 5 KIDS AND IT WORRIES ME TO DRIVE WITH THAT LIGHT ON AND SOME WEIRD NOISE THAT JUST STARTED IN MY DRIVER BACK TIRE BUT THIS AIRBAG LIGHT THATS ON WORRIES ME IM SCARED TO DRIVE AND MY KIDS HAVE TO GET BACK AND FOURTH TO SCHOOL, WHAT AM I SUPPOSE TO DO. OH MY CAR HAS NOT BEEN IN ANY ACCIDENT
Oct 16, 2017
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
TIPM NEEDED TO BE REPLACED AT MY COST EVEN THOUGH THIS IS BEEN A PROBLEM IN OTHER DODGE VEHICLES. THE FUEL PUMP RELAY WAS NOT WORKING THE HORN STARTED GOING OFF FOR NO REASON AND THERE WERE STARTING ISSUES, WITH CAR EVENTUALLY STALLING WHILE MOVING. IT WAS OVER $1200 TO FIX. THEN, SIX MONTHS LATER THE CAR IS STILL NOT STARTING ACCURATELY AND WAS FIXED AT MY COST. A GROUND WIRE WAS PUT IN FROM THE BATTERY TO THE TRANSMISSION. I WASTOLD THIS WAS NOT PART OF THE TIPM ISSUE BUT THEY DID NOT KNOW WHAT WAS CAUSING IT. DODGES PROBLEM-SOLVING DATABASE SHOWED THAT THIS PROBLEM WAS FIXED IN OTHER DODGES WITH GROUND WIRE. THIS REPAIR WAS AT MY COST. LASTLY, THE VALVES AND GASKETS AS PART OF THE POWERTRAIN SYSTEM HAVE BEEN REPLACED TWICE IN LESS THAN TWO YEARS. THEY ARE UNDER WARRANTY AND THE REPAIR WAS NO COST TO ME, BUT THEY'VE HAD TO BE REPLACED TWICE.
Oct 05, 2017
STEERING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND BEFORE THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS BACK TO NORMAL. THE VEHICLE WAS TAKEN TO THE NIELSEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 175 NJ-10, EAST HANOVER, NJ 07936; (973) 884-2100 WHERE THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN THE DRIVE GEAR AT THE CONTACT'S DRIVE WAY THE ENGINE STALLED. ALL THE WARNING LIGHTS ILLUMINATED FOR A SECOND PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. A CASE NUMBER 32337129 WAS PROVIDED. THE VEHICLE WAS TOWED TO THE DEALER PRECISION CHRYSLER JEEP DODGE RAM LOCATED AT 1341 NJ-23, BUTLER, NJ 07405; (973) 838-6808 WHERE THE VEHICLE WAS TESTED AND THE FAILURE DID NOT RECUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
Sep 14, 2017
SERVICE BRAKES, HYDRAULIC
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, ONE OF THE BRAKE PADS FRACTURED AND CAUSED THE REAR DRIVER SIDE TIRE TO LOCK UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REMOVED THE WHEEL IN ORDER TO RELEASE THE TIRE AND NOTICED THAT THE BRAKE PAD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND ROTORS. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED AND PROTECTED BY A CALIPER ADAPTER TO AVOID UNEVEN WEARING OF THE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. ...UPDATED 01/23/17 *BF
Oct 24, 2016
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
FRONT BRAKES ARE WEARING OUT UNUSUALLY FAST,(NOT LASTING A YEAR), ELECTRICAL OUTLETS STOPPED WORKING BRIEFLY, DRIVER'S SIDE ELECTRIC WINDOW DOES NOT WORK CONSISTENTLY
Oct 12, 2016
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
THERE IS NOT ENOUGH ROOM, TOP TO BOTTOM, TO SAFELY ACCEPT A MEN'S US SIZE 11.5 SHOE. WITH MY HEEL PLANTED ON THE FLOOR, I AM UNABLE TO FREELY PIVOT MY FOOT FROM THE THE GAS PEDAL TO THE BRAKE AND BACK AGAIN. THE TOP OF MY SHOE GETS FIRMLY STUCK TRYING TO MOVE BETWEEN THE TWO PEDALS. IF NOT COMPLETELY STUCK, MY FOOT MOTION IS IMPEDED AND SLOWED DOWN IN MANY OTHER WAYS. ONLY, WITH A LOT OF THOUGHT AND ADJUSTMENT OF MY FOOT AND HEEL POSITION AM I ABLE TO OPERATE THE BRAKE AND ACCELERATOR AT ALL. THIS LOW FOOT CLEARANCE SIGNIFICANTLY LOWERS MY RESPONSE TIME WHEN I NEED TO HIT THE BRAKE IN AN EMERGENCY. IT REQUIRES A LOT OF EXTRA THOUGHT UNDER NORMAL DRIVING CONDITIONS AS WELL, TAKING ATTENTION AWAY FROM THE ROAD. THIS HAS NEVER BEEN AN ISSUE (OR EVEN A THOUGHT) IN MANY YEARS OF DRIVING SEVERAL OTHER MAKES AND MODELS OF VEHICLES. I OWN A 1999 GRAND CARAVAN THAT HAS PLENTY OF FOOT ROOM IN IT. NOBODY SHOULD HAVE TO THINK ABOUT HOW THEY NEED TO SPECIALLY POSITRON THEIR FOOT TO OPERATE THE BRAKE OR ACCELERATOR. FOR SAFE DRIVING, REACTION TIME IS EVERYTHING. DODGE HAS DESIGNED THIS VEHICLE WITH CRAMPED FOOT-ROOM THAT CAN DRASTICALLY REDUCE THE TIME IT TAKES TO ACTIVATE THE BRAKE AND COULD CAUSE AN ACCIDENT THAT A FREELY AVAILABLE BRAKE PEDAL MAY HAVE AVOIDED. I HAD THE IDENTICAL PROBLEMS TESTING A NEWER DODGE CHARGER AND A CHRYSLER TOWN AND COUNTRY. I AM MAKING THE ASSUMPTION THAT THIS CRAMPED AND UNSAFE DESIGN IS A STANDARD THAT COVERS MANY CHRYSLER MAKES AND MODELS. THIS ISSUE AFFECTS ALL DRIVING CONDITIONS ESPECIALLY STARTING AND STOPPING THE VEHICLE. SEE 5 PICTURES WITH A SIZE 11.5 SHOE SHOWN. PICS 1-3 SHOW THE BRAKE POSITION AND HOW THE VEHICLE DOES NOT ALLOW ME TO PIVOT BACK ANY FARTHER FROM TO BRAKE. THE GAS POSITION SHOWS A NATURAL PIVOT POSITION WHEN GOING FROM THE GAS TO THE BRAKE. THE FOOT IS STUCK THERE. THIS IS VERY DANGEROUS.
Apr 03, 2016
ENGINE AND ENGINE COOLING
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Jan 27, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 72 MPH, THERE WAS A WARNING CHIME AND THE VEHICLE INDEPENDENTLY DECELERATED TO APPROXIMATELY 40 MPH WITHOUT WARNING. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AS THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 02/12/16*LJ THE CONSUMER STATED SOFTWARE UPDATE WAS PERFORMED. *TR
Dec 21, 2015
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPERS FAILED TO PULL ENOUGH AM BREACH FROM THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,362.
Nov 13, 2015
TIRES,WHEELS
1 complaint
2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. THE CONSUMER STATED HE AND HIS WIFE WERE SOLD A DEFECTIVE VEHICLE. THEY WERE NOT INFORMED OF THE EXTENT OF THE PROBLEM, INCLUDING THE TRIES BEING IN VERY POOR CONDITION, THAT REQUIRED REPLACEMENT HALF WAY THROUGH THEIR EXPECTED LIFE. BECAUSE OF THE POOR TIRE CONDITIONS, COUPLED WITH DEFECTIVE LUG NUTS, WHICH COULD HAVE CAUSED AN ACCIDENT. *JB *CN
Sep 21, 2015
POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE RADIO OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.
Jun 02, 2015
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
BOUGHT CAR 2013 MAY, TOOK BACK TWICE TO DEALER DUE TO VAN STUTTERING, CAR STAYING ON SAME SPEED,( I'M NOT PRESSING THE PEDAL) CAR TURNING OFF WHEN I USE AUTOMATIC STARTER AND PLACE THE KEY IN THE IGNITION. DEALER FOUND NOTHING WRONG WITH IT AND TOLD ME IT MUST HAVE BEEN A FLUKE. A WHILE LATER WE MOVE TO CALIFORNIA TOOK CAR FOR TIRE ROTATION EXPLAIN TO DEALER RADIO WAS SHUTTING OFF AND POPPING NOISE COMING FROM IT HOT TO TOUCH, AGAIN TILL DEALER ABOUT THE GEAR STICKING WHEN I'M DRIVING IN THE VAN RUNNING HARD DO YOU HAVE FOUND NOTHING. TOOK ANOTHER TWO TIMES TO THE DEALER AFTER WORDS WITH THE SAME ISSUES TILL FINALLY DEALER PHONE NUMBER FOR UCONNECT HELPLINE THEY REQUESTED DEALER TO KEEP THE CAR FOR THE 4TH TIME OF THE MONTH OF MAY THIS YEAR PROVIDE A RENTAL CAR. THEY CONTINUES TO BE IN THE DEALERSHIP NOW FOR 2 WEEKS. THEY FINALLY FOUND THE PROBLEM WITH THE RADIO(2 YEARS IT TOOK. RADIO OVER HEATING) AND REPLACING IT AND CONTINUE TRYING TO FIGURE OUT WHAT IS WRONG WITH THE GEARS,WHY VAN RUN. VAN HAS ANOTHER FRINT WHEEL PROBLEM TOO. MY ISSUE HAS BEEN SENT OUT TO THE RESOLUTION CENTER FOR CHRYSLER DODGE. MY CASE MANAGER ADVISED ME TO TRADE IN MY VAN. I THOUGHT THAT WAS AN ACCEPTABLE RESOLUTION FOR ME. THE VAN CONTINUES TO BE AT DEALER THEY ARE TRYING TO FIX IT THEY DON'T KNOW WHAT'S WRONG WITH IT.Y THE VAN IS UNSAFE TO DRIVE IT STAYS ON THE SAME SPEED NO MATTER WHAT YOU DO AFTER A LONG DRIVE YOU PUSH THE ACCELERATOR YOU LET GO OF THE ACCELERATOR AND IT STAYS ON 55 OR HIGHT SPEED NO MATTER WHAT. BEEN COMPLAINING ABOUT THIS ISSUE FOR 2 YEARS. RESOLUTION FOUND A MANAGER STATED TO ME THAT THE VAN IS UNDER WARRANTY AND THEY WILL TRY TO CONTINUE TO FIX IT. I STATED TO KNOWN THAT THE VANS AND LEMON AND UNSAFE TO DRIVE IT THEY DO NOT SEE IT THAT WAY
May 30, 2015
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
WAS DRIVING DOWN BUSY CITY EXPRESSWAY FRONTAGE ROAD AT APPROX 40 MPH. ACCELERATED AND PASSED THE SLOWER-MOVING VEHICLE AHEAD OF ME....UPON CLEARING THE VEHICLE I WAS PASSING, RELEASED MY FOOT FROM ACCELERATOR, BUT VEHICLE FAILED TO RETURN TO PRIOR PASS SPEED AND INSTEAD CONTINUED TO ACCELERATE FASTER. ATTEMPTED TO BRAKE....PUMPED THE BRAKE HARD WHEN THAT DIDN'T WORK BUT NO LUCK. HELD THE BRAKE PEDAL IN TO THE FLOOR AS FAR AS IT WOULD GO TO COUNTER THE ENGINE AUDIBLY REVING TO GAIN MORE SPEED (HOPING TO SLOW THE ACCELERATE PROCESS AS MUCH AS POSSIBLE AND MAYBE HOLD IT AT ITS CURRENT RATE DESPITE THE ENGINE STILL TRYING TO GO FASTER). I RODE OUT THE UNCONTROLLED ACCELERATION ISSUE UNTIL COMING TO A LONG TURN LANE WHERE I VEERED OFF TO GET AWAY FROM OTHER CARS. WTH A BUSY INTERSECTION APPROACHING QUICKLY AHEAD OF ME AND THE BRAKING NOT RESOLVING THE ISSUE, I THREW THE VEHICLE INTO PARK AND AFTER A BRIEF TIME IT FINALLY SLOWED TO A STOP. THIS IS THE ONLY THING THAT WORKED...I EVEN CHECKED TO SEE IF GAS PEDAL WAS PHYSICALLY STUCK SOMEHOW ON THE FLOOR MAT (IT WAS NOT), AND LIFTED UP FROM UNDERNEATH IT WITH MY FOOT TO VERIFY THIS, DURING THIS ATTEMPT TO REGAIN SPEED CONTROL..I BELIEVE IT WAS THIS IN ADDITION TO PUTTING VEHICLE IN "PARK" THAT ACTUALLY STOPPED THE ENGINE ACCELERATION/REV SO THE VEHICLE COULD PHYSICALLY STOP... II IS VALID TO NOTE THAT I PREVIOUSLY TOOK THIS VEHICLE INTO THE DEALERSHIP (AROUND 36000 MILES) FOR EVALUATION WITH PRIOR CONCERNS OVER THE ENGINE/TRANSMISSION NOT SEEMING TO FUNCTION RIGHT/SMOOTHLY....THE DEALERSHIP REPORTED THAT "THEY COULD FIND NOTHING WRONG WITH IT." & IT WAS RETURNED TO ME WITH NO ADJUSTMENT/REPAIR. THIS VEHICLE HAS SEVERAL OF THEORY SAME COMPLAINTS ON THE WEB (ACCELERATION STICK/ENGINE/TRANSMISSION) OVER A SPAN OF SEVERAL YEAR MODELS & NOTHING IS BEING DONE ABOUT IT OR EVEN ACKNOWLEDGING IT...HUGE SAFETY ISSUES HERE.
May 14, 2015
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,ENGINE
1 complaint
AT TIMES WHEN YOU TURN THE AIR ON HOT AIR COMES OUT OR WHEN YOU TURN THE HEAT ON COLD AIR WILL COME ON EVEN AFTER TURN IT OFF AND BACK ON OR SHUTTING THE VEHICLE OFF.THE SUSPENSION RATTLES A LOT WHEN GOING OVER BUMPS.THE ENGINE RUNS ROUGH AND IDLES ROUGH USUALLY WHEN IT IS COLD OUT OR RAINY BUT NOT ALWAYS. STALLS AT RED LIGHTS AND THE CHECK ENGINE LIGHT COMES ON UNTIL IT RUNS BETTER. *TR
Apr 23, 2015
STEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
AFTER FUELING VAN COMPLETELY THE ENGINE STALLS NUMEROUS TIME UNTIL THE FUEL GAUGE DROPS DOWN ABOUT 1/8TH BELOW THE FULL MARK. THIS HAS ACTUALLY HAPPENED MANY TIMES IN THE LAST SIX TO EIGHT MONTHS AND IT ALWAYS HAPPENS RIGHT AFTER FUELING TO COMPLETELY FULL. THIS HAPPENED MOST RECENTLY IN A BUSY INTERSECTION WITH AN ELDERLY LADY IN THE BACK. *TR
Apr 16, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
WHEN I BOUGHT MY VEHICLE IT WAS OKAY THEN WHEN I STARTED DRIVING IT MORE AND MORE I DECIDED THAT I WANTED TO STOP I FELT LIKE IT WAS GOING TO ACCELERATE AND STOP ON ITS OWN AND IT FELL AS IF IT WAS DRIVING BY ITSELF I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID THERE'S NO PROBLEM WITH IT THAT'S THE WAY THE VEHICLE WAS MANUFACTURED BUT IT FELT AS IF IT WAS CHANGING GEARS ON ITS OWN AND IT IS A MINIVAN WITH NO STICK SO I WAS FIGURING THAT THERE IS SOMETHING REALLY WRONG WITH IT AFTER READINGTHE REVIEWS I COME TO THE CONFIGURATION THAT I AM NOT THE ONLY ONE DEALING WITH THE SAME PROBLEM I'VE HAD THE VEHICLE NOW FOR OVER A YEAR AND FEEL THE SAME ISSUE AND THE VEHICLE I STARTED TO MAKE WEIRD NOISES UNDERNEATH THE HOOD AND I'M NOT SURE WHAT IT IS IT IS STILL COVERED UNDER MANUFACTURER WARRANTY BUT I'M NOT TOO SURE FOR HOW MUCH LONGER OR IF I COULD EVEN PICK UP THE COST IF IT WAS TO BREAK DOWN I AM TERRIBLY DISAPPOINTED IN MY PURCHASE AND WILL NOT BUYA DODGE AGAIN TOTALLY DISAPPOINTED. *TR
Aug 20, 2014
SUSPENSION,STRUCTURE
1 complaint
I WAS AT A STOP SIGN ON THE CORNER OF FERRY AND EIGHTH IN NILES, MI GETTING READY TO TURN NORTHBOUND; A TRUCK WAS GOING SOUTHBOUND AND IT WAS BLIZZARD AND ICY CONDITIONS OUT, HE WAS GOING TO FAST AND WHEN I TURNED RIGHT, HE HIT ME ON THE DRIVERS SIDE SPUN MY VEHICLE AROUND TWICE AND ENDED UP HITTING BOTH SIDES OF THE VEHICLE IN THE FRONT OF THE VAN TAKING THE WHOLE FRONT END OFF. NEITHER AIR BAGS WENT OFF AND MY GRANDDAUGHTER WAS ALSO IN THE FRONT PASSENGER SEAT. HE WAS GOING FAST ENOUGH THAT I ENDED UP NORTHBOUND KITTY CORNER ACROSS THE ROAD AND HE ENDED UP IN A TELEPHONE POLE. BOTH OF HIS AIRBAGS WENT OFF IN HIS TRUCK UPON IMPACT. THE BUMPER, HEADLIGHTS, FRAME WAS BENT, THE HOOD, THE WHOLE FRONT END WAS SMASHED, (OVER $8000 OF DAMAGE), BUT NO AIRBAGS. I COULD FEEL THE IMPACT FROM THE CRASH AND ENDED UP HAVING TO HAVE PHYSICAL THERAPY AND MY GRANDDAUGHTER HAD TO GO TO THE ER.. BOTH VEHICLES HAD TO BE TOWED. I HAD THE VAN FIXED AT A LICENSED SHOP, WHEN I CALLED AND ASKED DODGE WHY NEITHER AIRBAG DEPLOYED, BECAUSE THEY STATED THAT THEIR ARE SENSORS THAT GO OFF ON IMPACT AND MY BUMPER HAD TO BE REPLACED, THEY STATED, NO REPLY, BECAUSE I HAD NOT HAD IT DONE AT A DODGE DEALERSHIP. I AM STILL HAVING THERAPY FOR HIP AND BACK FROM IMPACT AND SETTLED WITH INSURANCE. I'M JUST WONDERING WHY THE AIRBAGS DID NOT GO OFF ON IMPACT, OTHER VEHICLE WAS GOING FASTER THAN WHAT HE SHOULD HAVE FOR CONDITIONS AND MORE THAN 25. *TR
Apr 02, 2014
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
MY WIFE WAS DRIVING EARLY MORNING, WHILE ENTERING THE FREEWAY, SHE ACCELERATED AND CROSSED LANES. WHEN SHE REMOVED HER FOOT FROM THE ACCELERATOR, THE VAN KEPT ACCELERATING. SHE WAS BETWEEN TWO SEMI TRUCKS SO SHE TAPPED THE BRAKES AND STARTED HITTING THE CRUISE CONTROL BUTTONS. THE VAN KEPT ACCELERATING. SHE WAS ABLE TO CHANGE LANES TOWARDS THE BERM AND STARTED TO APPLY THE BRAKES. SHE REACHED A SPEED OF ABOUT 85 MPH. AS SHE WAS BRAKING, THE ENGINE WAS STILL TRYING TO ACCELERATE. SHE WAS ABLE TO PULL THE VAN OFF THE ROAD AND EVENTUALLY WAS ABLE TO STOP THE VEHICLE AND TURNED THE IGNITION OFF. THERE WAS SMOKE COMING FROM THE BRAKES FROM THE FORCED STOP. RESTARTING THE VAN AFTER A FEW MINUTES, SHE PROCEEDED SAFELY TO WORK. AFTER RETHINKING THE SITUATION, SHE CONTACTED DODGE AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. THEY TESTED THE VAN AND FOUND NO CODES IN THE COMPUTER. THE FOLLOWING WEEK, A TECHNICIAN TEST DROVE THE VAN AND IT ACCELERATED UNCONTROLLABLY ALSO. HE WROTE THAT THE PEDAL WAS NOT STUCK. HE PUT THE VAN IN NEUTRAL TWICE AND TURNED THE KEY OFF, AND RESTARTED THE VAN AND THE RPM'S WERE AT 4,000. HE THEN PULLED OFF THE ROAD. HE WAITED A WHILE AND THEN RESTARTED THE VAN AND IT RAN NORMAL. THE TECHNICIAN DID STATE THAT THERE WERE SOME CODES (C212A, B192D, & B18A8) THE DEALER CONTACTED CHRYSLER CORP. AND THEY SENT A TECHNICIANS OUT TO INVESTIGATE. *TR
Mar 04, 2014
SEAT BELTS,STRUCTURE
1 complaint
THE DRIVERS SEAT BELT DOES NOT RETRACT AND HANGS LIMP TODAY. THE PROBLEM HAPPEND A COUPLE TIMES, BUT SEATBELT RETRACTED AND THEN I NOTIFIED DEALER IN LATE DECEMBER AFTER ANOTHER OCCURRANCE IN WHICH THAY DETERMINED THE SEATBELT WAS DEFECTIVE.BY NOT RETRACTING AND THEY ORDERED A REPLACEMENT SEAT BELT. THE SEAT BELT IS IN AND IT IS JUST A MATTER OF GETTING TO SERVICE, BUT IN THE MEANTIME, I EXPERIENCED A REAR COLLISION WHEN PARKED WITH DEFECTIVE SEAT BELT ON AND WISH I HAD A NON-DEFECTIVE SEAT BELT ON. I WILL ASK FOR THE SEAT BELT PART BACK IF YOU WOULD LIKE TO EXAMINE IT. I NEED A BUMPER TOO BUT THEY CAN KEEP THAT! *TR
Jan 15, 2014
AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO HIS REAR, CAUSING HIM TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE AIR BAGS ALSO FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Oct 08, 2013
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WOULD NOT ILLUMINATE WHEN AN OCCUPANT WAS PRESENT IN THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE SENOR WOULD NOT FUNCTION UNLESS THE OCCUPANT WAS POSITIONED CORRECTLY IN THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,600.
Sep 19, 2013
Frequently Asked Questions
How many problems does the 2013 DODGE Grand Caravan have?
The 2013 DODGE Grand Caravan currently has 463 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 DODGE Grand Caravan?
The most common problems reported for the 2013 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 DODGE Grand Caravan problem data come from?
All problem and complaint data for the 2013 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Grand Caravan
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1999 Problems
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