How many problems does the 2015 DODGE Grand Caravan have?

The 2015 DODGE Grand Caravan currently has 268 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 DODGE Grand Caravan?

The most common problems reported for the 2015 DODGE Grand Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 DODGE Grand Caravan problem data come from?

All problem and complaint data for the 2015 DODGE Grand Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2015 DODGE Grand Caravan Problems

POWER TRAIN

62 complaints

Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 seconds then jumps into gear and stays stuck in first...look up the problem see there was a recall for the Transmission on the year and model but only some of them.

Dec 10, 2025

Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand caravan however it seems a very widespread problem that they are not including ALL the vehicles that have the issues. My issue is exact to what the recall was for and I am not sure how my vehicle does not qualify.

Oct 14, 2025

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to change gear, the transmission started slipping. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, where it was determined that the transmission solenoid might be defective. The transmission solenoid was replaced; however, the failure persisted. The contact stated that while driving approximately 65 MPH, the contact decelerated and then accelerated, and the transmission slipped and made an abnormal winding sound. Additionally, while the vehicle was idling and the brake pedal was depressed, the vehicle slightly jerked for several minutes. The contact stated that the failure occurred intermittently. The contact was able to drive to the residence. The vehicle towed to an independent mechanic, where the contact was informed that the transmission pump displayed low pressure; however, the cause of the failure could not be determined. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), and the mechanic referred the contact to the dealer for assistance. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The contact called the manufacturer but was unable to speak to a live representative. The failure mileage was approximately 92,000.

Aug 01, 2025

I purchased a CPO 2015 Dodge Grand Caravan in February 2020 at around 18,000 miles (CPO warranty up 3-11-22). 18 months later I had to have transmission work done because it was having major issues (they repaired adapter housing and trans cooler line/hoses). 3 months after that I had more transmission work done because the same problems reappeared (they worked on trans pan leak and trans filter change). At this appointment, we asked the dealer that if anything else happens to the transmission around the date of the CPO warranty would a new trans be covered and they said of course. Well 8 days after the warranty expired (3-19-22), the car had to be towed Fieldhouse CDJR because the transmission was shot. A new transmission was put after sitting at the dealership for three months and they said that the trans wasn't under warranty and was $4500. I had to open a case with fca (82695547) in order for them to even start work on the van because they didn't touch it until I got in touch with fca. I was told I would pay $1800 and you would pay $2700. Well the dealership charged me $2700 also so they got $5600 total for that $4500 job. I received a check of the difference from fca and that issue was solved. However, the transmission AGAIN failed 4 months later in October 2022. I took it back to the same dealership because I thought that's where I had to take it because they just did the install. It sat there for 5 months (2-17-2023) until I opened ANOTHER case with fca (85204403) and they replaced the transmission again. It was warrantied until February 17, 2025. The transmission was fine until march 10 2025. Less than three weeks after this warranty expired I lost my transmission AGAIN. Fca says I have to now pay for diagnosis and purchase extended warranty to get any discounted work even though I’ve had 3 faulty transmissions and now have to purchase a 4th that will also probably only make it to JUST past the parts warranty.

May 25, 2025

Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can provide further information at that point.

May 12, 2025

+ 57 more complaints for this component

SEATS

43 complaints

The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 mph and there was no sudden impacts or movement that would have caused the AHR to deploy. It is available for inspection upon request. The safety of the passenger was put at risk by the potential impact of the headrest unexpectedly hitting their head that could cause physical harm. The deployment also caused a loud noise that acted as a distraction to the driver. The problem has not been reproduced as far as I know. I have seen others on multiple websites reporting the same failure of the AHR. The headrest has not been inspected as of the day of this incident report. There were no warnings or symptoms that would have led me to believe something was potentially wrong with the headrest.

Aug 20, 2025

The passenger headrest deployed when traveling down the road without being in a collision. The passenger has hit in the back on head with headrest going down the road. I took the vehicle to my closest dealership and they advise me to call stellantis customer care and report it. I has informed that the X87 warranty extension recently expired. I was told it would have to be an out of pocket expense even though it is a safety risk.

Aug 06, 2025

The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy. He advised to call the dealer for repair. The incident has been reported to the dealer and I am waiting for a return call. There were no warnings for seat malfunction or symptoms prior to deployment. Headrest is available for inspection. This defect puts the driver at risk for concussion, head and neck injuries that could affect the ability to control the vehicle.

Dec 31, 2024

The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.

Dec 15, 2023

Injuries: 1

The active head restraint deployed on it's own. I was stopped at a light and the headrest slammed into the back of my head. I was alone in the vehicle, and nothing struck the seat or my vehicle. Upon inspection, the plastic clips that hold the metal bar in place have broken. It caused a headache and neck pain, as it jarred me unexpectedly. This affected my safety, and had I been moving at the time it could have caused an accident, putting others at risk as well. I called the dealer I purchased the vehicle from and was quoted over $600 for the part (replacement headrest) and labor, but have not taken it in for them to inspect it. There were no claims filed, so no inspections have occurred. There were no warnings, neither lights or messages, or any other problems with any part of the driver's seat. It just exploded.

Jul 15, 2023

Injuries: 1

+ 38 more complaints for this component

UNKNOWN OR OTHER

26 complaints

My back passenger sliding door buzzes loudly when it unlocks or locks. It just started 3 days ago and I've had the van since early this year. Normal usage, never misused. I take good care of the van.

Aug 20, 2024

The lock on the right side sliding door panel does not latch. The door Manually closes but will not lock when pressing the automated lock/unlock buttons from both the driver and passenger sides and the car remote.

Jun 26, 2024

I am a paraplegic. I drive an adapted van with hand controls that include a Sure-Grip A600 spinner knob. This is equipment purchased from and installed by my mobility vehicle dealer, and is intended to allow operating the steering wheel with one hand so that the other can operate the throttle and brake, as well as other controls. Today while driving and making a hard turn, the plastic knob pulled off the shaft of the mount, causing me to lose control of the van and have a serious accident. This appears to be a clear case of defective product design as the plastic knob was merely pressed onto the shaft. The shaft and mount for it did not shift or move, but the knob pulled off. There were no features on the shaft to aid in retaining the knob beyond a friction fit.

Feb 18, 2024

Crash: 1

I was driving in normal conditions , the drivers headrest deployed with no collision , the headrest hit me in the back of my head

Aug 29, 2023

Injuries: 1

The driver’s side rear sliding door does not work properly. There is a loud buzzing noise when the car is in motion and the door does not open all of the time. Now, passengers are forced to get out of the vehicle on the passenger side.

Jul 13, 2023

+ 21 more complaints for this component

ELECTRICAL SYSTEM

20 complaints

Went to roll down the window on the drivers side panel and it started to smoke and short circuit. We removed the panel because we believed of could have caught fire. Problem has not been replicated due to dealership service department being closed. There were no warning lamps or messages and had occured randomly when using the panel.

Dec 15, 2024

The driver side passenger sliding door lock actuator is frozen, keeping the door perpetually locked. The passenger sliding door actuator will not lock at all, so the passenger sliding door is perpetually unlocked. I've been told by an auto mechanic that the passenger side sliding door is in danger of permanently locking as well. If that's the case, passengers will have to enter by the front doors (or the back hatch, which is too inconvenient). In the case of an accident, I'm concerned that exiting the vehicle will be dangerous for backseat passengers. I understand that there's an extended warranty for the 2015 Dodge Grand Caravan lock actuators, but the extended warranty only includes those manufactured after May 1, 2015. My 2015 Dodge Grand Caravan was manufactured February 2015. My family budget is really tight, and the prospect of putting $1500 to $2000 down for repairs to these doors is cost prohibitive. The doors are available for inspection. The vehicle has been inspected by a local auto service center mechanic and the actuators were confirmed as the problem by the service center. There was no warning of failure of the actuators beforehand.

Dec 12, 2022

The car was Driving and the blind spot module on the driver's side in the rear bumper started to smoked, because of a short in the electrical from water damage

Aug 16, 2022

I am inquiring about the failure of my 2015 Dodge Grand Caravan Sliding Door Power Lock Actuator. My Drivers Side passenger sliding door recently became stuck, and could not be opened from the outside or inside. This is a massive safety hazard, and could possible result in death or injury. What if there was a fire or an accident and we had to get out. There is a service bulletin 23-036.21 that covers replacing the actuators for this very reason, but my vehicle is not listed. This is a problem. Now with the door in lock position, everytime the automatic or power door lock is used, there is a really loud buzzing sound. My worry is that the door will actually come unlocked, and open on its own as i am driving down the highway, so it is a little unnerving. I want to get this fixed for our safety, but i want to know if this will be covered under the service bulletin 23-036.21, per the NHTSA this seems to be affecting more than just the 2016 RT models, and while i love our vehicle, I am now worried for my families safety.

Jul 08, 2022

Passenger sliding door faulty actuator. Five months after purchasing the car the door started buzzing every time it is unlocked.

Dec 08, 2021

+ 15 more complaints for this component

ENGINE

18 complaints

Check Engine Light put out a code for Catalytic Converter failure and Emissions status is Red. The catalytic converter is responsible for converting harmful exhaust gases into less harmful ones, and a failing converter can lead to a check engine light.

Jun 07, 2025

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated while stopped at a stop light, the vehicle intermittently stalled. The vehicle was able to be restarted. The contact made the dealer aware of the failure; however, the vehicle was not diagnosed. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 80,000.

Jun 10, 2024

The transmission on this van and pretty much after replacing it the hydraulic lifters are going out. I started to hear a noise and when the guy did my brakes and rotors he left me know that this is a very common issues with the Dodge vans and I feel like Dodge is making these vehicles unsafe as it can cause the engine to just stop and you can be on the highway and as I have kids in the car sometimes. Hydraulic lifters in all years of the dodge caravan causes major issues please have them fix this and they should have to do a recall on these and fix the lifters because they definitely are doing it on these vans. If people are driving and they don’t hear the noise it can be so unsafe.

May 26, 2024

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to an independent mechanic, who replaced the thermostat and spark plugs; however, the check engine warning light illuminated. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.

Sep 05, 2023

Misfire cylinder 2

Apr 12, 2023

+ 13 more complaints for this component

STRUCTURE

15 complaints

Middle electronic sliding doors will not open electronically and there is no way to open these doors during an emergency - trapping the middle occupants inside without a way to escape.

Sep 20, 2023

Interior driver's side door latch cable frayed causing a malfunction to not allow the door to properly close. Had to replace the door latch cable.

Apr 13, 2023

Both rear passenger doors will not unlock or open.

Jul 21, 2022

The doors make an extremely startling noise everytime we exit the car or open the door

Nov 05, 2021

The lock on the passenger sliding door has stopped locking the door. When all the other doors are locked the door will still open. The lock also cannot be engaged manually the lock is stuck in the unlocked position. The driver side sliding door has started to make a buzzing sound when the locks are engaged. I think this indicates that the actuator on the driver side door may also be starting to fail.

Sep 16, 2021

+ 10 more complaints for this component

AIR BAGS

9 complaints

While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there was no way to stop so my front end hit the back end of their vehicle totalling my van.

Nov 04, 2025

The contact owns a 2015 Dodge Grand Caravan. While the contact's husband was driving 15 MPH, the front passenger's side headrest detached from the base and struck the contact in the back of the head extremely hard. The air bag had not deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a detached headrest air bag. The contact was advised to take the vehicle to the dealer for assistance. The contact sustained a neck injury; however, no medical attention was needed. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000.

Jul 09, 2025

Injuries: 1

The driver side automatic headrest randomly deployed while we were driving down the highway. Thankfully the driver was leaning forward and did not receive the full force of the blow. It appears the plastic brackets inside are shattered. I called our dealer, their response was basically tough luck. I am trying to find a non-AHD replacement headrest as our teenage son drives this van and unexpected deployment can lead to concussion, cause accidents, etc. If Dodge is aware of the issue, why has no recall been issued?

Jul 03, 2023

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the passenger's side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,164.

Mar 13, 2023

The front head rests contain a safety device that extends the head rest to support the head during a crash. We were unaware of this feature until the passenger head rest burst over a year ago. That was reported in a seperate incident report. We are still waiting for Dodge to repair the passenger head rest. Within the past couple weeks, the driver head rest burst open, while we were not in the vehicle. We did not notice the head rest was burst until my wife saw it from the side when I was driving it. She normally drives the vehicle.

Aug 30, 2021

+ 4 more complaints for this component

AIR BAGS,SEATS

8 complaints

FRONT PASSENGER ACTIVE HEADREST SYSTEM DEPLOYED WITH NO EXPLANATION. THE VEHICLE WAS BEING DRIVEN NORMALLY IN A PARKING LOT AND THE HEADREST JUST WENT OFF.

Apr 26, 2021

FRONT SEAT ACTIVE HEAD RESTRAINT DEPLOYED ON ITS OWN. VEHICLE WAS PARKED WITH NOBODY INSIDE WHEN IT HAPPENED. I DID RECEIVE A LETTER IN MAIL THAT IT IS AN ISSUE AND LETTER HAD BEEN SUBMITTED WITH THIS.

Jan 19, 2021

WHILE MY HUSBAND WAS DRIVING THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON! I HAPPENED TO BE SITTING IN THE SEAT AT THE TIME AND THANKFULLY IT DIDN'T HURT ME BUT IT SCARED THE CRUD OUT OF ME!! WE WERE ACTUALLY ONLY GOING ABOUT 5MPH AS WE WERE COMING OUT OF THE PARKING LOT OF A CHIC-FIL-A.

Sep 27, 2020

THE HEADREST DEPLOYED WHILE DRIVING DOWN A RESIDENTIAL STREET. *TR

May 22, 2020

THE DRIVER'S SIDE HEADREST DEPLOYED UNEXPECTEDLY. MY VEHICLE WAS PARKED IN MY GARAGE. THE CAR WAS STATIONARY, NOT RUNNING AND HAD NOT BEEN IN ANY KIND OF COLLISION. WHEN I INSPECTED THE INSIDE OF THE HEADREST, THE PLASTIC BRACKETS THAT HOLD THE METAL PIN WERE COMPROMISED. THE METAL PIN IS STILL IN PLACE, BUT THE PLASTIC PRONGS THAT WERE SUPPOSED TO HOLD ONTO THE PIN TO KEEP THE HEADREST IN PLACE BOTH FAILED. ONE CRACKED AND IS PARTIALLY ATTACHED. THE OTHER PRONG CAME OFF COMPLETELY. I BELIEVE THE PLASTIC BROKE FROM BEING UNDER PROLONGED TENSION. WHY WOULD SOMETHING THAT IS DESIGNED TO BE A SAFETY FEATURE BE MADE OUT OF SOMETHING AS FLIMSY AS PLASTIC? I'M SO THANKFUL THAT I WASN'T DRIVING WHEN THIS INCIDENT OCCURRED BECAUSE IT COULD HAVE CAUSED SERIOUS INJURIES. THERE ARE MANY OTHER REPORTS OF DODGE CUSTOMERS HAVING THIS SAME ISSUE. THE ACTIVE HEAD RESTRAINT (AHR) SYSTEM SHOULD BE RECALLED DUE TO SAFETY CONCERNS. THE HEADREST SHOULD NOT DEPLOY BY ITSELF. UNFORTUNATELY, FROM WHAT I HAVE READ, DODGE IS CLAIMING NO RESPONSIBILITY AND THE ISSUE IS NOT COVERED UNDER WARRANTY. THE REPAIR IS AROUND $900, BUT MOST PEOPLE CAN'T AFFORD THAT AND DON'T WANT TO PAY IT ANYWAY BECAUSE THE PROBLEM COULD HAPPEN AGAIN. DODGE SHOULD BE REPAIRING THESE HEADRESTS AT NO COST TO THE CUSTOMERS.

Dec 09, 2019

+ 3 more complaints for this component

SERVICE BRAKES

6 complaints

I heard the sound of metal scraping on metal when I applied the brakes. I took it to Boubin Auto Repair and they said they replaced the rear calipers, rotors and pads. They failed to connect the parking brake cable on the right side. The parking brake cable broke later and I took it to Hubbell's Auto Repair and they replaced the parking brake cables. Years later, I once again heard the scraping sound of metal on metal when applying the brakes. This was about 2.5 years after it first happened. The vehicle has about 67,000 miles on it now. I bought it new in 2015. I took it to Hubbell's Auto Repair again and they said the right rear brakes had a piston blown out of the caliper and no pad left on one side. They replaced the rear calipers with non-Mopar (aftermarket) calipers, replaced the rotors and pads. That cost $863.23. Uneven and inefficient braking resulting from failed rear brakes could result in an accident.

Jun 17, 2024

BRAKE LIGHTS COME ON AND OFF BY THEM SELVES MECHANIC SWITCHED THE BRAKE LIGHT SWITCH AND STILL HAVE ISSUES.

Dec 09, 2020

REAR BRAKE CONDITION, 2015 DODGE GRAND CARAVAN SE (DUAL FRONT PISTON BRAKE VERSION): A TIRE CHANGE AT 85752 MILES AND SLIGHTLY MORE THAN FOUR YEARS OF ROAD USE REVEALED NORMAL FRONT ROTORS WITH 8MM OF BRAKE PAD MATERIAL REMAINING ON THE FRONT PADS BUT AS LITTLE AS LESS THAN 1MM ON THE REARS WITH BOTH REAR ROTORS HEAVILY CORRODED ON THEIR FACE AS WELL AS HAVING SIGNIFICANT AREAS OF MISSING MATERIAL ON THE FACE DUE TO CORROSION AS LARGE AS 1.5' X 1' AND AS DEEP AS 1MM. (THIS CONDITION IS ADDITIONALLY UNUSUAL AS IT IS COMMON FOR THE FRONT BRAKES TO WEAR BEFORE THE REAR BRAKES DUE TO WEIGHT SHIFT UNDER BRAKING REQUIRING THAT THE FRONT BRAKES ENDURE THE BULK OF THE BURDEN OF SLOWING ANY VEHICLE, AS WELL AS BY DESIGN WHERE BRAKE BIAS IS SHIFTED TO THE FRONT TO PREVENT THE REARS FROM LOCKING UNDER BRAKING VIA THE USE OF A PROPORTIONING VALVE; THE CORROSION ON THE ROTOR FACE SEEMS TO BE INDICATIVE OF A LACK OF ADEQUATE REAR PAD CONTACT.) THE LARGE AREA OF MISSING ROTOR MATERIAL CORRESPONDED WITH THE MOST-WORN PAD, PROBABLY DUE TO THE SHARP EDGES OF THE DEPRESSION ACTING TO SLICE, RATHER THAN ABRADE, THE ASSOCIATED PAD. ANECDOTALLY, MECHANICS SPOKEN WITH INDICATED THEY HAVE FREQUENTLY SEEN THIS GENERATION OF DODGE GRAND CARAVANS WITH SIMILAR REAR ROTORS AND PADS. THIS CONDITION IS UNSAFE DUE TO THE APPARENT LACK OF APPLICATION OF THE REAR BRAKES DURING THE BRAKING PROCESS, AS WELL AS BEING POSSIBLY INDICATIVE OF A DEFECT DUE TO PREMATURE AND ABNORMAL WEAR OF A BRAKE COMPONENT, ALONG WITH THE POSSIBILITY OF THERE BEING AN ERROR IN THE BASIC VEHICLE BRAKE DESIGN/ENGINEERING AS THIS CONDITION MAY BE DUE TO AN IMPROPERLY SPECIFIED OR INCORRECTLY FUNCTIONING BRAKE PROPORTIONING VALVE. DUE TO THE SAFETY CRITICAL NATURE OF THIS DISCOVERY, IT MAY BE OF VALUE TO HAVE THE REAR BRAKES OF ALL 2008-2020 DODGE GRAND CARAVANS INSPECTED.

Oct 02, 2020

THE VAN WAS PULLED IN TO A DRIVEWAY WITH A SLIGHT TILT, PUT IN PARK, WITH THE KEY REMOVED FROM THE IGNITION, IN PARK. THE PRIMARY DRIVER ALMOST ALWAYS USES THE PARKING BRAKE, AND BELIEVES IT WAS ON AT THIS TIME. THE SLIDING DOOR BEHIND THE DRIVERS SIDE DOOR WAS OPENED, SOMETHING TAKEN OUT, AND CLOSED. AT THAT POINT IN TIME, THE VAN STARTED ROLLING BACKWARD, TO THE POINT WHERE IT ACTUALLY IMPACTED THE HOUSE ON THE OTHER SIDE OF THE STREET. PROBLEM HAS NOT BEEN REPRODUCIBLE. TAKEN TO THE DEALERSHIP, THEY PERFORMED BASIC TESTING, COULD NOT REPRODUCE THE PROBLEM, BUT WILL NOT STATE THAT THE CAR IS SAFE AT THIS POINT IN TIME.

Jan 24, 2019

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY FIRM. INITIALLY, THE FAILURE ONLY OCCURRED WHILE THE VEHICLE WAS IN THE REVERSE GEAR. RECENTLY, THE FAILURE OCCURRED WITH THE VEHICLE IN DRIVE. ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ON, WHICH SEEMED TO REMEDY THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE REAR BRAKES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HOLDEN DODGE CHRYSLER JEEP RAM (640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Dec 08, 2017

+ 1 more complaint for this component

VEHICLE SPEED CONTROL

4 complaints

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 5 MPH, the vehicle experienced unintended acceleration. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Dec 14, 2022

THIS VAN HAS BEEN TO THE DEALERSHIP AT LEST 8 TIMES SINCE NEW. THE THROTTLE RESPONSE IS REALLY BAD. FROM STOP LIGHTS AND IN SLOW MOVING AREAS DRIVING LESS THEN 10MPH IT WILL LOSE ALMOST ALL THROTTLE CONTROL. IT WILL EITHER BE FULL THROTTLE OR NONE. WHEN PASSING SOMETIMES NOTHING WILL HAPPEN WHEN YOU PRESS ON THE GAS. I'VE HAD TIMES IN TOWN THAT IT WILL JUST STICK ON FULL THROTTLE AS WELL. ALSO HAVE A PROBLEM WITH IT ROLLING BACKWARDS OUT OF CONTROL WHEN IN DRIVE WE HAVE TO ALL WAYS HAVE OUR FOOT ON THE BREAKS. THE VAN ONCE ROLLED BACKWARDS DOWN A HILL WITH MY WIFE AND KIDS IN IT. MY INSURANCE PAID FOR THE DAMAGE. MY WIFE HAD IT IN DRIVE AND PRESS THE GAS TO GO UP THE HILL AND THE VAN WOULD NOT ACCELERATE IT JUST ROLLED BACKWARDS AND DAMAGED THE VAN. SHE HAD THE GAS PEDAL TO THE FLOOR AND IT DID NOTHING. I GOT THE VAN BRAND NEW FROM THE DEALERSHIP. THEY TELL ME IT'S NORMAL AND NOT TO WORRY ABOUT IT. IT STILL A PROBLEM AND I'M STUCK WITH IT.

Aug 27, 2018

Crash: 1

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE IGNITION KEY WAS TURNED TO THE OFF POSITION IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

Dec 08, 2015

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,000.

Nov 06, 2015

FUEL/PROPULSION SYSTEM

3 complaints

My Van would start shift in to hear but not go forward (or backwards), there is a high pitched whine not normal for the car. There are recalls on other 2015 vans for the transmission oil pump. Which is exactly what’s wrong with my van.

Oct 22, 2023

While driving down the highway, my vehicle suddenly went to full throttle. Shocked me so that I held the brake pedal down as hard as I could to keep from rear ending the car ahead of me. After several hundred yards, my van dropped back to idle. Checked and found out this had been a problem with Chrysler vehicles in the 2015 -2016 models. My vehicle has 50,000 + miles on it. Checked with Davis-Moore, my dealer, and they know nothing.

Apr 14, 2023

I have been tracking an evap leak with a fuel smell at the rear of my vehicle. I found a burn hole in the top of my fuel pump. This is the original fuel pump. I feel that this could have caused an explosion.

Nov 06, 2022

ELECTRICAL SYSTEM,STRUCTURE

3 complaints

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR WAS CEASED IN THE LOCKED POSITION AND WOULD NOT UNLOCK MANUALLY. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.*DT*JB

Mar 26, 2021

NEED A RECALL ISSUED! 2015 DODGE GRAND CARAVAN WITH SLIDING DOOR ISSUES. LOCK MAKES LOUD NOISE WHEN TRYING TO UNLOCK. SOMETIMES IT WILL NOT UNLOCK OR LOCK, CAUSING THE DOOR TO WORK INCORRECTLY. THIS IS A SAFETY ISSUE THAT MULTIPLE PEOPLE HAVE ENCOUNTERED. THERE IS SHOULD BE A RECALL ON THIS LOCKING MECHANISM.

Sep 17, 2019

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR DID NOT OPEN MANUALLY OR ELECTRONICALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CLEAR LAKE CHRYSLER JEEP DODGE AT 281-481-1000 (15711 GULF HWY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE ACTUATOR MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,500.

Mar 16, 2018

POWER TRAIN,ENGINE

3 complaints

CAR PURCHASED BRAND NEW MARCH 2015. FEBRUARY 2021 AT APPROXIMATELY 93,000 MILES EXTENSIVE OIL LEAKING DAMAGE. CAR IS LEAKING OIL FROM THE OIL FILTER HOUSING UNIT INCLUDING THE GASKETS AROUND. AT THIS POINT, THE CORRECT PART IS ON BACK ORDER FROM CHRYSLER, PER THE DEALER WHERE PURCHASED THE CAR, I AM NUMBER 28,000 PLUS IN THE LINE TO RECEIVE THIS PART. THERE IS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. THE VAN LEAKS WHEN PARKED AND IN DRIVE. I GOT AN OIL CHANGE END OF DECEMBER 2020 AND WAS DOWN TO TWO QUARTS OF OIL IN A MONTH TIME AND 1000 MILES SINCE OIL CHANGE. THE CAR IS NOW UN DRIVEABLE AND CHRYSLER IS DOING NOTHING TO ASSIST WITH GETTING A LOANER VEHICLE.

Feb 18, 2021

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF VIRGINIA BEACH LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 AND WAS DIAGNOSED THAT THE TORQUE CONVERTER AND ENGINE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Nov 06, 2020

VEHICLE PURCHASED IN 2015. MARCH OF 2016, 28648 MILES, VEHICLE BEGAN MAKING VIBRATION/SQUEALING TYPE NOISES UNDER THE HOOD. NOISE ONLY OCCUREED DURING IDLING/IN PARK. FLEXPLATE WAS REPLACED. DECEMBER 2016 UPON STARTING VEHICLE MADE A LOUD SQUEAL/GRINDING SOUND. VEHICLE WAS PUT IN PARK AND TURNED OFF. CONTACTED DODGE AND WAS TOLD TO RESTART. THE VEHICLE WOULD NOT COME OUT OF PARK. CAR TOWED AND STARTED ASSEMBLY REPLACED. AUGUST 8,2018, FLEXPLATE IS GOING TO HAVE TO BE REPLACED YET AGAIN AT 107000 MILES. NOISE IS VERY LOUD. HAPPENED WHILE IDLING AT RED LIGHT, AND CONTINUES ANYTIME IDLING/IN PARK. GOES AWAY DURING ACCELERATION.

Aug 08, 2018

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

I drove over a pot whole that hit the transmission. The transmission was replaced but 3 different times each one contuines to fail. Before the transmission incident. My car would lose power while driving. There was knocking noise from the engine. The transmission shifted slow before as well. But after the transmission being changed out there's been leakes power lost again and more knocking. The car been through insurance already.

Jan 29, 2024

The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.

Dec 29, 2021

UNKNOWN OR OTHER,ENGINE

2 complaints

Suden oil filter housing leak which lead to oil light eliminating within 8000 miles. Oil pools in engine crevice, hiding leak. Repair shop stated it’s a known Dodge issue seen monthly.

Jan 24, 2024

AUTOMATIC TRANSMISSION ISSUE NEEDS REPLACED VEHICLE 4 YEARS OLD AND CYLINDER 2 ENGINE MISFIRE

Dec 05, 2019

LATCHES/LOCKS/LINKAGES

2 complaints

The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger’s side rear sliding door latch seized in the unlock position. The contact stated that the door latch was inoperable and failed to lock as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 85,000.

Jan 12, 2024

The contact owns a 2015 Dodge Grand Caravan. The contact stated that the rear passenger’s side sliding door would not unlock when the contact attempted to unlock and open the door. The vehicle also made an abnormal sound while the contact attempted to lock or unlock the doors. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 126,447.

Jul 14, 2021

POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

While driving the van, the van started making a whining noise. Then it would hesitated to shift gears. Upon accelerating in traffic, the engine would rev up, then the transmission would grab gear sharply. At every stop light the van does not shift forward. It sits there and the engine revs up, but does not shift gears. The van has to be turned off then restarted in order to drive out of first gear. Warning light came on eventually. After scanning at a local auto parts store, the code was P083B. P083B Code: Transmission Fluid Pressure Sensor / Switch “G” Circuit Range / Performance. My family's safety and the safety of others put at risk because we were in traffic at a stop light where we were not able to accelerate and leave the intersection and were in danger of getting rear ended by traffic coming at us once the light was green.

Nov 11, 2022

WITHIN THE FIRST FEW WEEKS OF DRIVING THIS LEASED VEHICLE, I REPORTED THIS TO THE DEALER. THE PROBLEM WAS THAT THE CRUISE CONTROL WAS POPPING OUT OF CRUISE WITHOUT ANY INTERACTION FROM ME. I'VE REPORTED THIS EVERY TIME I WENT IN FOR A OIL CHANGE. I HAVE 55,000 MILES ON THIS VAN. SO, THIS HAS BEEN REPORTED AT LEAST 13 TIMES! THERE WAS A CHANGE IN CRUISE CONTROLS AFTER THE FIRST REPORT. THE SECOND WAS A REPROGRAM. THE THIRD WAS A REPROGRAM. I HAVE A LEMON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS YEAR THEY MADE ME PAY A $90.00 FEE FOR SERVICING THIS. I WAS REIMBURSED BECAUSE I CALLED THE SERVICE MANAGER AND COMPLAINED. BUT HE TOLD ME THAT NO WORK WAS PERFORMED FOR THE PROBLEM. DRIVING HIGHWAY OR SIDE STREETS AT DIFFERENT SPEEDS THIS WILL HAPPEN 10+ TIMES A DAY. NOW, MY TRANSMISSION HAS BUCKED AND SLIPPED A FEW TIMES DURING THE EPISODES. THE CRUISE CONTROL DELAYS (AND NOT STOPS) BUT NOW ENOUGH TO FINALLY GO INTO A GEAR THAT IS IN BETWEEN AND THIS CLUNKS INTO A GEAR. NOT GOOD! I INITIALLY WANTED TO BUY THIS VEHICLE AFTER MY LEASE RAN OUT. I EVEN PLACED DECALS ALL OVER THE VAN ADVERTISING HURST FRESH. I NEED THIS DEALER THAT IS REPRESENTING THE DODGE TO STOP GIVING ME THE LOOK THAT I'M WRONG IN WHAT I'M EXPERIENCING. I HEARD THAT OTHER RECALLS FROM THIS MANUFACTURER FOR THIS CRUISE CONTROL IS BEING TAKEN CARE OF. AS FOR THE TRANSMISSION, THIS IS A TRUE EXPERIENCE. PLEASE HELP ME AS I AM GOING TO GET A LAWYER IF THIS DOESN'T GET A RECALL. I'LL NEVER LEASE ANOTHER VEHICLE FROM BOTH THE DEALER AND MAKER OF THIS VEHICLE. THANK YOU FOR YOUR SERVICE! *TR

Jul 03, 2018

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

WHILE DRIVING THE VEHICLE WITH NO WARNING THE ENGINE LIGHT CAME ON AND STARTED TO BLINK THEN THE VEHICLE STARTED TO JERK AND IT WAS LOOSING POWER AND WOULD NOT GO OVER 20 ON THE CITY STREET.

Nov 02, 2020

BLEW HEAD GASKET IN MOTION - CHECK ENGINE LIGHT CODE PO302 FAULTY VALVE CYLINDER #2

Aug 21, 2020

VEHICLE SPEED CONTROL,ENGINE

2 complaints

I WAS INFORMED THIS VEHICLE HAS BEEN RECALLED FOR A TRANSMISSION (RECALL REFERENCE S44) ON 06/24/2016 AND IT HAS REQUIRED A TRANSMISSION REPLACEMENT, COSTING $4K IN JULY 19, 2019. ON JUNE 20, 2020, WHILE DRIVING ON A HIGHWAY, THE VEHICLE SUDDENLY MADE A LOUD REVVING SOUND, RPM INCREASED NEARLY TO MAX, ACCELERATION BECAME INOPERABLE, AND CAUSED ACTIVE TRAFFIC DELAYS - SIMILAR TO WHAT HAD OCCURRED A YEAR BEFORE WHEN THE TRANSMISSION WAS REPLACED.

Jun 30, 2020

ETM WAS STUCK MERGING ONTO A HIGHWAY WHILE ACCELERATING. VEHICLE ACCELERATED ITSELF. HAD TO PULL OVER AND TURN THE CAR OFF TO GET IT TO RESET. VEHICLE WOULD WOULD REDLINE RPM'S WHILE BRAKING. HAPPENED APPROX. NOVEMBER 2015. HASN'T HAPPENED AGAIN. THEN A COUPLE MONTHS LATER THE CLOCKSPRING BEHIND THE STEERING WHEEL WENT OUT RENDERING THE HORN AND ALL STEERING CONTROLS (VOLUME, CRUISE CONTROL, ETC.) USELESS. IT ALSO CAUSED THE DRIVER SIDE AIRBAG LIGHT TO REMAIN CONSTANTLY ON.

Dec 13, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

2 complaints

VEHICLE, STATIONARY, CAR DOES NOT START ON THE FIRST TRY IF IT SITS FOR OVER 4 HOURS. CRANKS THEN STALLS, OR CRANKS OVER AND OVER UNTIL EVENTUALLY CATCHING. NEW: CAR BATTERY, BATTERY TENDER/CHARGER, NEW/UPGRADED SPARK PLUGS, NEW/UPGRADED IGNITION COILS. APPEARS TO BE TIPM FAILING. HAS BEEN GETTING PROGRESSIVELY WORSE OVER THE PAST FEW WEEKS.

Mar 06, 2020

MY CAR IS REGULARLY MAINTENANCED BY YOUR DEALERSHIP I ALSO HAVE A MAINTENANCE PLAN THAT I PURCHASED THAT YOUR DEALER REFUSED TO HONOR. I PURCHASED MY CAR FROM DODGE DEALERSHIP ON REISTERSTOWN ROAD IN OWINGS MILLS MD 21117 IN MARCH 2015 APPROXIMATELY LESS THAN 24 MONTHS I BEGAN HAVING TROUBLE WITH MY TIRES AND WAS INFORMED BY DODGE THAT MY VEHICLE WAS USED AND NOT BRAND NEW AS I WAS EXPECTING WHEN I PURCHASED IT FOR 30,0000. LESS THAN 48 YEARS MY ENGINE GAVE UP AND HAS TO BE BUILT FROM SCRATCH PUTTING MY CAR VALUE DOWN AND LEAVING ME AND MY KIDS STRANDED FOR THE HOLIDAYS AND MY GPS STOPPED WORKING COMPLETELY AND NOW I NEED 4 NEW TIRES AGAIN. YOUR DEALERSHIP SOLD ME USED TIRES AND I CONTACTED TIRE MANUFACTURER AND THEY SAID YOU NEED TO REPLACE TIRES THROUGH WARRANTY BUT YOU REFUSE TO DO IT. ALL YOU HAVE TO DO IS FILE A CLAIM BECAUSE YOKOHAMA TIRE MANUFACTURER SAID TIRES SHOULD LAST 50-60K MILES MINE ONLY LAST 30K I PURCHASED NEW BUT YOU GAVE ME USED HOW DOES THIS HAPPEN ON A BRAND NEW CAR? I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THIS PROBLEM SUBSTANTIALLY IMPAIRS BOTH THE USE AND VALUE OF MY CAR. THEREFORE, IF YOU AND/OR YOUR DEALER ARE UNABLE TO CORRECT THIS PROBLEM IN A "REASONABLE NUMBER OF ATTEMPTS" AS THAT PHRASE IS DEFINED IN MARYLAND'S AUTOMOTIVE WARRANTY ENFORCEMENT ACT (MD. CODE ANN., COM. LAW II, 14-1502 (D) ), I WILL EXPECT YOU TO [REPURCHASE OR REPLACE] THE VEHICLE PURSUANT TO 14-1502(C) OF THE ACT. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE MY CAR REPLACED BY A BRAND NEW VEHICLE COMPARABLE TO THE ONE I HAVE NOW OR THE DEALERSHIP TO REPURCHASE MY CAR. THIS CAR HAS BEEN UNRELIABLE AND UNSAFE FOR ME AND MY 4 KIDS. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM

Jan 04, 2020

ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER

1 complaint

Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and driver sides stop lifting the glasses up and down, passenger side plastic window part (vertically snapped on the upper part of passenger door) fell off, engine light sometimes on and off with unknown detected problems.

Dec 18, 2024

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2015 Dodge Grand Caravan. The contact stated that whenever the passenger’s side sliding door was opened by the fob or from inside the vehicle, there was an abnormally loud clicking sound heard. The contact stated that while inspecting the door, the contact became aware that the door had failed to close securely. The contact released the child safety lock on the door enabling the door to be locked securely; however, the clicking sound remained. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure, and confirmed that the VIN was not under recall or Warranty. The failure mileage was 149,992.

Jul 02, 2024

SUSPENSION,POWER TRAIN

1 complaint

I drove like regular the transmission was starting to delay in response but nothing to this extreme. I parked it after an evening of m working; Once parked the vehicle will shift through all gears but only Park is engaged and stays engaged even while shifting to R, N, D it only stays parked. This is a safety issue as I can not even get it in neutral to tow and get it looked at or anything. I was not expecting it to not engage ever again so my vehicle is on an angle parked and I cannot gear shit it to N to get it moved and out of the road. Also the sway bar seems to be faulty as well. I think that’s suspension but it rocks back and forth really badly actually while taking on bumps or cracks it’s caused concerns enough that I stopped having my 3 children in it now while driving until an investigation is completed.

Jun 04, 2024

AIR BAGS,SUSPENSION

1 complaint

The contact owns a 2015 Dodge Grand Caravan mobility vehicle. The contact stated that while driving at an undisclosed speed, the driver's side rear wheel air bag was deployed. The vehicle was driven to the contact's residence. The contact stated that the vehicle had been converted into a mobility vehicle by Compacity Trucks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and unofficially agreed to cover the cost of the repair. The failure mileage was approximately 95,000.

Mar 20, 2024

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

There are multiple whirring and clicking noises in the walls of the cargo area, mostly in passenger side. This happens when I lock/unlock the auto, and close the doors. I also hear what sounds like a moan coming from the dash, at least 2-3 times after I've closed and locked it, from the inside. I just purchased it used, with around 98k miles on it.

May 05, 2023

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

I was driving on the highway and the car just turned off. this happened a few times.

Nov 13, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Buzzing in side door when unlocking

Jun 21, 2022

POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

transmission went totally out, sliding door makes loud buzzing noise when unlocking and locking air bag light on dash wont go off

Mar 29, 2022

SEATS,UNKNOWN OR OTHER

1 complaint

My van was parked in my driveway overnight and both of the headrests deployed. I am grateful I was not driving it. I couldn’t get them to close they are stuck open. When called dealer was told was not covered even though I have Mopar coverage. Since it’s so much to fix it out of pocket the safety feature is virtually useless because I can’t have it fixed.

Feb 22, 2022

ELECTRICAL SYSTEM,ENGINE

1 complaint

When drive over 60mph I smell burn from front hood. I took to Dodge dealership. They said oil leaking so paid $950 , 3 weeks later car broke down like can't go over 30mph, Aqcell won't go up , I took to dealership again , he said transmission I paid $4600( October) it used transmission. After change transmission drive was uncomfortable, not smoothly like before. I took dealership he said It because differen transmission, so need takes a while to get use to it. (Idk it true or not) And engine light on over 7 times and still burning smell if drive over 60mph. Dealership kepts 3 days but they said car is fine. Im like how heck fine? If I drive 60mph now I can smell burn . Feel very uncomfortable to drive i have 3 kids always with me but can't sell car with this conditions . Any advice appreciate

Jan 31, 2022

Fire: 1

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

1 complaint

I JUST MADE THIS SAME REPORT BUT WITH MY SON'S DODGE 06 VIN NUMBER. IGNORE THAT REPORT!! FOR MY DODGE 2015 DODGE GRAND CARAVAN HERE IS MY REPORT: PASSENGER SIDE AIR BAG EXPLODED. LUCKILY NO INJURY. VEHICLE WAS NOT MOVING. I DIDN'T EVEN KNOW IT COULD DO THAT! I'D LIKE THIS FIXED. ALSO, TWO LEAKS IN ENGINE. OIL LEAK/TRANSMISSION LEAK. IS THIS NORMAL? LEAKS ARE ONGOING. ANOTHER THING: NOTICING HEADLIGHTS GETTING SLIGHTLY DIMMER, THEN BRIGHTER, AT NIGHT AS IF SOME SORT OF ELECTRICAL PROBLEM? THIS HAPPENS DURING DRIVING AND NOT DRIVING.

May 15, 2021

SEATS,FUEL/PROPULSION SYSTEM

1 complaint

DRIVERS SIDE HEADREST POPPED OUT. SEPARATELY, VAN STARTED SHAKING AT 1500 RPMS. NEEDED $550 WORTH OF REPAIRS TO THE #3 FUEL INJECTOR

May 13, 2021

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

(AUTOMATIC) HIGHWAY, LOCAL ROADS, UPHILL OR STRAIGHTAWAY. CAR HAS DIFFICULTY ACCELERATING PAST START UP SPEED. WHEN STARTING FROM A RED LIGHT INTO 2ND GEAR THE CAR WILL QUICKLY SLOW THEN GO FROM 1ST GEAR TO 3RD. SPUTTERING, HESITATION. AFTER I'VE ALREADY REACHED SPEED LIMIT. THIS HAS CAUSED MANY ISSUES WITH CLOSE 'REAR ENDING ' ISSUES. PEOPLE REAR ENDING ME OR MY REAR ENDING THEM BECAUSE OF THE QUICK/HARD SHIFTING. CAR HAS BEEN SEEN 2X SINCE FEB. 2020 GOING ON 3X. SAME COMPLAINTS. EXHAUST HAS THICK WHITE SMOKE, SMELLS SLIGHTLY OF GAS. ENGINE CHECK LIGHT DIAGNOSTIC: 2ND CYLINDER MISFIRE. 1ST SERVICE FIX FOCUSED ON THERMOSTAT AND REPAIRED IT. 2ND SERVICE DIAGNOSTIC SHOWED CYLINDER 2MISFIRE AGAIN. REPAIRS FOCUSED ON CHANGING SPARK PLUGS AND FUEL INJECTION DECARBONIZER. LAST SEEN 8/2020 TODAY IS NOV 1ST. I HAVE ANOTHER CHECK ENGINE LIGHT WITH SAME ISSUES. 2ND CYLINDER MISFIRE. I FEEL AS MANY UNSAFE ISSUES THIS CAR HAS I'M AFRAID TO DRIVE IT. SO IT IS SITTING IN MY DRIVE WAY. I'VE READ IT COULD BE THE TRANSMISSION OR IT COULD BE A COIL. I'VE HEARD THE REPAIRS COULD COST UPWARD OF $2500 AND THAT THIS IS A COMMON ISSUE WITH THIS TYPE OF ENGINE.

Nov 02, 2020

STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE SLIDING POWER DOOR MAKE LAUD NOISE WHEN CLOSING AND OPENS ITSELF , I CHECK THE PROBLEM ONLINE AND I NOTICED IT IS COMMON PROBLEM , I WONDER IF THERE WAS A RECALL ?

Aug 08, 2020

VISIBILITY,UNKNOWN OR OTHER

1 complaint

THE A/C IS BLOWING HOT AIR ON THE PASSENGER SIDE AND IN THE REAR OF THE VAN.

Jul 07, 2020

STRUCTURE,UNKNOWN OR OTHER

1 complaint

THE ACTUATOR ON THE PASSENGER SLIDING DOOR WAS MAKING A BUZZING NOISE FOR A FEW WEEKS AND THEN THE DOOR JUST FROZE SHUT. AFTER GOOGLING SOME THINGS, THIS IS A COMMON PROBLEM ON THESE VEHICLES AND IT SHOULD BE A RECALL!!! I AM LETTING THE SEVERAL OTHERS KNOW TO FILE A COMPLAINT AS WELL. *TR

Jun 04, 2020

ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE ELECTRIC CONTROLS ARE GOING HAYWIRE WHEN VAN IS TURNED ON NOTHING WILL FUNCTION THAN THE REAR DEFROSTER COMES ON NOTHING ELSE WORKS THEN THE AIR COMES ON AND COOL AIR ON DRIVERS SIDE HEAT ON PASSENGER SIDE THEN SOME COOL THEN HEAT AND I HAVE A LIGHTING BOLT SIMBLE ON THE DASH AND VAN WAS HIT HEAD ON WHILE PARK AND THE AIR BAGS DID NOT DEPLOY

May 25, 2020

Crash: 1

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

I CHANGED MY BATTERY IN MY VAN AND NOW THE AC DOESN'T WORK AND IT SEEMS LIKE I SMELL COOLANT BURNING AND WHEN I'M DRIVING BETWEEN 40 TO 50 IT'S VERY SLUGGISH. AND I HAD TO HAVE AN AUTO SHOP CHECK MY TRANSMISSION FLUID CUZ IT FELT LIKE MY TRANSMISSION WAS SLIPPING. AND WHEN THEY CHECKED IT THEY SAID I WAS REALLY LOW ON TRANSMISSION FLUID BUT THEY DON'T KNOW WHERE THE TRANSMISSION FLUID GOING.

Mar 15, 2020

AIR BAGS,SEAT BELTS

1 complaint

I HAD A MINOR COLLISION WHERE A CAR BACKED INTO ME AS I WAS DRIVING FORWARD AT A SLOW RATE OF SPEED. MINOR BODY DAMAGE TO BOTH CARS. HOWEVER, ALL OF MY FRONT AIR BAGS DEPLOYED. INSURANCE, THE ESTIMATOR, EVERYONE, IS SHOCKED THEY ALL DEPLOYED, OR THAT ANY DEPLOYED CONSIDERING HOW MINOR THE COLLISION WAS. MY VAN, UNBEKNOWNST TO ME, HAD A KNEE AIRBAG. THE KNEE AIR BAG EXPLODED AGAINST MY SHINS, CAUSING EXTENSIVE BRUISING, CUTS, AND GOUGES WHERE THE COVER AND CASING SHOT OUT ONTO MY LEGS LIKE SHRAPNEL. IT FELT LIKE A BOMB OF SHARP GLASS WENT OFF AGAINST MY SHINS AND KNEES, THERE WAS BLOOD ALL OVER THE PLACE. I HAD TO GO TO THE ER TO GET THE WOUNDS CLEANED UP AND THEY'RE STILL TRYING TO HEAL WEEKS LATER. *DT CONSUMER STATED CAR IS AT INSURANCE AUTO AUCTIONS. *JB *DT PHOTOS ATTACHED.*JB *DT *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB *DT *TR *DT*DT*JB

Aug 09, 2019

Crash: 1

Injuries: 1

AIR BAGS,SEATS,UNKNOWN OR OTHER

1 complaint

ON THIS 2015, FLORIDA BASED, DODGE GRAND CARAVAN WITH 58,640 MILES, THE PASSENGER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WITH THE CAR PARKED IN THE DRIVEWAY AND NO ONE IN IT. IT COULD NOT BE RESET AS THE THIN PLASTIC BRACKET THAT HELD A METAL RESTRAINING BAR IN PLACE DISINTEGRATED UNDER THE PRESSURE OF THE DEPLOYMENT SPRING AND RELEASED. IN FACT IT APPEARED THAT MULTIPLE PLASTIC PARTS HAD BROKEN. CHECKING THE INTERNET, THIS APPEARS TO HAVE HAPPENED IN HUNDREDS OF OTHER VEHICLES IN MULTIPLE MODELS AND MODEL YEARS AND DODGE/CHRYSLER HAS MADE NO ATTEMPT TO FIX THE PROBLEM OR WARN THE OWNERS. THERE ARE ALSO AT LEAST TWO SEPARATE LAW FIRMS PURSUING CLASS ACTION LAWSUITS REGARDING THIS. THERE ALSO APPEAR TO BE HUNDREDS OF COMPLAINTS ON THIS SITE. IF THIS HAPPENED ON THE DRIVER'S SIDE WHILE THE CAR WAS IN MOTION, AN ACCIDENT COULD HAVE RESULTED. THE DODGE DEALER SAID THEY HAVE NO OBLIGATION TO FIX THIS AND THAT REPLACING EACH HEAD RESTRAINT WOULD COST CLOSE TO $900. THEY ALSO COULD NOT SAY THE DRIVER'S SIDE HEAD RESTRAINT WOULDN'T ALSO DEPLOY UNEXPECTEDLY. ONE WONDERS IF THERE HAVEN'T ALREADY BEEN SIGNIFICANT OR EVEN FATAL ACCIDENTS RELATED TO THIS. GETTING HIT BY THE HEADREST WOULD CAUSE INJURY ALONE THIS APPEARS POORLY DESIGNED. THE IDEA OF PUTTING A THIN PLASTIC BRACKET UNDER CONSTANT STRONG SPRING PRESSURE FOR YEARS IS JUST ASKING FOR TROUBLE, ESPECIALLY FOR VEHICLES IN FLORIDA WHERE TEMPERATURES IN PARKED VEHICLES CAN REMAIN WELL OVER 120 ALL DAY. HOW CAN THIN PLASTIC BE EXPECTED TO TAKE THIS FOR THE LIFE OF THE VEHICLE? THESE PARTS SHOULD BE METAL. I PUSHED THE DEPLOYED HEADREST BACK TOGETHER AND SECURED IT WITH TWO CABLE ZIP TIES. AS DODGE CAN'T TELL ME IF THE OTHER HEADREST WON'T ALSO DEPLOY, I HAVE ALSO SECURED IT WITH CABLE ZIP TIES TO GUARD AGAINST ITS UNEXPECTED DEPLOYMENT. WHERE IS THE NHTSA IN ALL THIS? AT LEAST CHANGE THE DESIGN.

Jul 03, 2019

AIR BAGS,UNKNOWN OR OTHER

1 complaint

THE PASSENGER SEAT HEADREST DEPLOYED WHILE THE CAR WAS SITTING IN MY DRIVEWAY SOMETIME BETWEEN SUNDAY EVENING (5/26) AND TUESDAY AFTERNOON (5/28). THE CAR HAD NOT BEEN INVOLVED IN ANY ACCIDENTS PRIOR TO OR DURING THIS TIME FRAME. MY HUSBAND AND I HAD DRIVEN OUR 2015 DODGE CARAVAN ON SUNDAY. I WAS IN THE PASSENGER SEAT. I AM 8 MONTHS PREGNANT. ON MONDAY, WE DID NOT DRIVE THE VAN. ON TUESDAY AROUND 12 NOON, WITH THE CAR STILL IN THE DRIVEWAY, I NOTICED THAT THE PASSENGER SIDE HEADREST HAD BASICALLY EXPLODED. I CALLED THE DEALERSHIP WHERE I HAD BOUGHT THE VAN (A CHEVY DEALERSHIP THAT HAD RECEIVED IT IN A TRADE-IN). THEY HAD NEVER HEARD OF SUCH A THING AND TOLD ME TO BRING IN THE VAN IMMEDIATELY. THAT AFTERNOON, I (RELUCTANTLY) DROVE THE VAN THE 25 MILES TO THE DEALERSHIP, LEANING FORWARD AS FAR AS I COULD IN THE DRIVER'S SEAT IN CASE IT WERE TO DEPLOY. THE DEALERSHIP CALLED ME TODAY, WEDNESDAY 5/29, TO INFORM ME THAT CHRYSLER REFUSES TO ACCEPT ANY RESPONSIBILITY FOR THE DEFECT, AND WOULD CHARGE NEARLY $900 TO COVER THE NEW HEADREST. CHEVY GENEROUSLY OFFERED TO COVER HALF THE COST SINCE I AM A REPEAT CUSTOMER, AND THEY SAW THIS AS A SEVERE SAFETY ISSUE. I DECLINED, NOT WANTING TO SPEND OVER $400 TO REPLACE A DEFECTIVE PART WITH ANOTHER PART, ESPECIALLY SINCE THIS WOULD NOT EASE MY WORRIES ABOUT THE SAFETY OF THE DRIVER'S SIDE. I PLAN TO ZIP TIE THE HEADRESTS WITH MULTIPLE ZIP TIES. THERE'S NO OTHER SOLUTION AT THIS TIME. EVEN IF I WERE TO PAY TO REPLACE THE BROKEN PASSENGER HEADREST, THERE IS NO GUARANTEE AT THIS POINT THAT EITHER HEADREST IS SAFE AND WILL FUNCTION AS INTENDED. I WOULD NOT FEEL SAFE DRIVING WITH ONE OF THESE HEADRESTS EVER AGAIN. I WOULD TRADE IN THE VEHICLE, BUT I AM WORRIED THIS WILL CAUSE SIGNIFICANT FINANCIAL HARM SINCE I ONLY JUST ACQUIRED THE VEHICLE IN OCTOBER 2018. ALSO, I WILL BE HAVING A BABY IN 1 MONTH AND HAVE NO MONEY TO SPARE.

May 30, 2019

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

LEFT SLIDING DOOR IS STUCK. IT WONT UNLOCK FROM INSIDE OR OUTSIDE TRYED TO DO IT MANUALLY AND STI DOES NOT WORK. HAVE TRYED EVERYTHING. THIS IS A VERY CONCERNING ISSUE CAUSE IN CASE OF ACCIDENT OR FIRE WE WILL BE STUCK INSIDE VAN AND WONT BE ABLE TO GET OUT. I HAVE READ ONLINE AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. DEALER WANTS TO CHARGE $1000 FOR A PROBLEM THAT IS A SAFETY AND DANGEROUS ISSUE AND IT SHOULD. E RECALLED CAUSE IS HAPPENING TO EVERYBODY. HOW CAN I GET HELP ??

May 20, 2019

ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ON 9-22-2018. MY 2015 DODGE GRAND CARAVAN DRIVERS REAR SLIDING DOOR CLOSED LIKE NORMAL. THEN WHEN I TRYED UNLOCKING AND OPENING THE DOOR WOULD DO ANYTHING THE LOCK MECHANISM ON IT DOESN'T DO ANYTHING TRYED MANUALLY UNLOCKING IT WOULDN'T UNLOCK. THE DOOR JUST WILL NOT OPEN...IT WAS STATIONARY IN PARK.

Apr 11, 2019

TIRES,WHEELS

1 complaint

KUMHO SOLUS KH16 TIRES CAME ON MY NEW 2015 DODGE CARAVAN. ONLY 21000 MILES LATER, 3 OF THE 4 TIRES HAD PIECES OF TREAD CHUCKING OFF. TWO OF THE TIRES APPEAR TO HAVE SPLITTING IN THE RIM AREA AS IF THE CASING IS SEPARATING. I WAS 220 MILES FROM HOME ON CHRISTMAS VACATION WHEN I HAD ALL FOUR TIRES REPLACED. MY EXTENDED FAMILY HAS 2 CARAVANS WITH THE SAME KUMHO TIRES AND ALL SHOW THE SAME ISSUES. THE TIRE DEALER NOTED THE TIRES WERE MANUFACTURED IN 2014 (P225/65 R17 H100, CAB502C, 0261971, 011341SW). AFTER READING OTHER TIRE REVIEWS IT APPEARS THERE ARE MANY SAFETY AND WEAR ISSUES WITH THIS TIRE BRAND. I COULD NOT LOCATE AN AUTHORIZED KUMHO DEALER IN THE AMELIA ISLAND AREA THE DAY AFTER CHRISTMAS BUT DID NOT CARE AS I WOULD NEVER HAVE THIS BRAND ON ANY CAR I OWNED AFTER THIS EXPERIENCE. REALLY, HOW CAN THIS TIRE BE SOLD AT ALL?

Jan 02, 2019

ELECTRONIC STABILITY CONTROL (ESC),ENGINE,VISIBILITY/WIPER

1 complaint

WHEN STEPPING ON THE BRAKE. IT GRINDS AND GOES FORWARD. THE LIGHTS ON THE DASHBOAED COMES ON AND OFF . ON MORE THAN OFF

Dec 24, 2018

SEAT BELTS

1 complaint

VEHICLE WITH 72,000 MILES. A WEEK PRIOR, THE DRIVER SEAT BELT ALERT LIGHT AND BEEP STARTED TO ALERT. VEHICLE TAKEN TO A LOCAL DODGE DEALER AND WE WERE TOLD THAT VEHICLE NEEDED A NEW SEAT BELT SYSTEM AND THE TOTAL COST WAS $759.00 I ASKED IF THAT FAULTY SEAT BELT SYSTEM WAS TO BE REPLACED UNDER THE WARRANTY SINCE VEHICLE WAS NOT EVEN FIVE YEARS OLD NOR MORE THAN 100K MILES. DEALER EXPLAINED THAT ONLY WARRANTY FOR SEAT BELT MALFUNCTION WAS UNTIL 36K MILES. I SHOULD NOT PAID FOR A FAULTY SEAT BELT AND DODGE SHOULD HAVE COVERED OR CHECK IF A RECALL NEEDS TO BE DONE.

Sep 17, 2018

VISIBILITY,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, HOT AIR WAS FELT COMING FROM THE PASSENGER SIDE VENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,196.

May 07, 2018

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

DOOR BLEND ACTUATOR IS BROKEN. PASSENGER SIDE ONLY BLOWS HEATED AIR. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL.

Mar 21, 2018

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE HEATER AND DEFROSTER ON THE DRIVER'S SIDE OF THE VEHICLE FAILED. LAKESHORE CHRYSLER PLYMOUTH DODGE IN MONTAGUE, MICHIGAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT SUGGESTED THAT TSB: R62 REGARDING THE ACTUATOR COULD BE A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *LN UPDATED 8/30/18*JB

Oct 16, 2017

Injuries: 2

STEERING,SERVICE BRAKES

1 complaint

APPROACHING A T INTERESECTION ON A REIDENTIAL STREET AT ABOUT 15 MPH, I TURNED RIGHT AND THE VEHICLE STEERING WAS HARD AND I HELD ON TO THE STEERING WHEEL TO DIRECT THE VEHICLE TO THE STREET ON THE RIGHT. I STEPPED ON THE BRAKES IT DID NOT RESPOND. I STEPPED ON THE PARKING BRAKE FOOT PEDAL AND THE BRAKE DASHBOARD LITE TURNED ON BUT VEHICLE KEPT GOING..I PANICKED AND SOMEHOW I MANAGED TO SLOW DOWN AND SHIFT THE VEHICLE TO P THE TO D THEN TO P AND TURNED OFF THE IGNITION. I CHECKED THE ENGINE, BRAKE FLUID AND POWER STEERING FLUID..EVERYTHING WAS OK.

Mar 28, 2017

VISIBILITY/WIPER

1 complaint

MY WINDSHIELD KEEPS CRACKING IN THE SAME SPOT. HAVE HAD TO HAVE IT REPLACED TWICE IN LESS THAN A YEAR. NO ROCKS.....

Oct 19, 2016

WHEELS

1 complaint

IN THE ACT OF TURNING INTO A PARKING LOT, I HIT THE CURB ON THE FRONT PASSENGER SIDE AND HEARD A LOUD BANG. AS I CONTINUED, I KNEW IMMEDIATELY THAT I HAD A FLAT AND PULLED INTO A PARKING SPOT. THERE WAS A SIDE WALL BLOW OUT VERY LARGE ON THAT FRONT TIRE. HAD TO REPLACE THE TIRE ON A CAR THAT WE HAVE OWNED NEW FOR ONLY 6 MONTHS AND ONLY HAD 6,000 MILES ON. I WAS GOING VERY SLOW AS I TURNED AND WHEN I WENT BACK TO LOOK AT THE CURB IT WAS ROUNDED AND NOT SHARP. TOOK A PHOTO OF IT BECAUSE IT SHOCKED ME. AAA CAME AND TOWED THE CAR TO A DEALER AND AFTER READING SOME SHOCKING REPORTS ABOUT THE TAKAHOMA TIRES THAT WE HAVE ON OUR CAR DECIDED TO REPLACE IT WITH ANOTHER BRAND. MY CONCERN IS THE SAFETY OF THE OTHER 3 TIRES AS WE CONTINUE DRIVING THIS CAR.

Mar 24, 2016

VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE PASSENGER HAD THEIR ARM ON THE REAR SEAT WINDOW. WHEN THE CONTACT ROLLED THE WINDOW DOWN, THE PASSENGER'S SKIN WAS ROLLED INTO THE WINDOW AND INJURED. THE CONTACT HAD TO ROLL THE WINDOW UP TO RELEASE THE PERSON'S SKIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Jun 10, 2015

Injuries: 1

STRUCTURE,WHEELS

1 complaint

MY VEHICLE WAS STRUCK IN THE DRIVERS SIDE DOOR BY ANOTHER VEHICLE. THE ENTIRE SIDE OF THE VAN WAS AFFECTED, FROM THE WHEELS TO THE BUMPERS. I FEEL THE VEHICLE THAT STRUCK MY VAN WAS DOING AT LEAST 20 MPH AT THE TIME OF IMPACT AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. IN MY RESEARCH I HAVE FOUND THAT IMPACTS FROM 8 TO 18 MPH SHOULD CAUSE THESE SIDE AIR BAGS TO DEPLOY. THIS IS VERY CONCERNING FOR MYSELF AND THE SAFETY OF OTHERS WITH THESE TYPES OF VEHICLES. CHRYSLER HAD AN "INDEPENDENT" INVESTIGATOR INSPECT THE VAN BEFORE ANY REPAIRS WERE COMPLETED. I WAS NOT ASKED TO BE PRESENT AT THE TIME OF THE INSPECTION OR GIVEN A COPY OF THE REPORT. I WILL BE ATTEMPTING TO CONTACT THE "INDEPENDENT" INVESTIGATOR FOR A COPY OF THE REPORT BUT DON'T FEEL THAT I WILL HAVE MUCH LUCK. THERE WERE FOUR CHILDREN IN THE VAN ALONG WITH MY SPOUSE WHEN THE ACCIDENT HAPPENED AND THANKFULLY NO CRITICAL INJURIES WERE SUSTAINED. I WOULD LIKE TO KNOW IF THE AIR BAGS WERE SUPPOSED TO WORK. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE DEALERSHIP I PURCHASED IT AT.

May 18, 2015

Crash: 1

2015 DODGE Grand Caravan Problems & Complaints

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