2010 DODGE Journey Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1078
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
366 complaints
vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside I am aware of existing recall RO3 for the ignition switch wind module on this model year my vehicle either was not repaired or still exhibiting the same defect after prior service. This is a safety issue because it leaves driver stranded unexpectedly and may also cause the ignition to shut off while driving I request an HSTSA investigate further or ensure the manufacturer repair repairs this issue under recall.
Oct 22, 2025
Since buying my car, it has completely shut off while driving down the street 3 times with the key still in the run/on position. When it has done this I've lost power steering, power braking and complete power loss. The 3rd time this happened while I was taking my children to school and almost caused us to crash so I called a local locksmith, because I thought it was my key because the remote functions (lock, unlock, panic, and remote start) had stopped working also, paid for a new key and programming, only to find out it wasn't just the key, it was also the wireless ignition node module was defective too so I had to have it replaced and programmed as well. The locksmith asked my permission to disassemble the WIN module to inspect it for the cause of the problem and he said that there was a bad contact point inside that was breaking connection and causing the shutdown. I had to pay $1000.00 for these parts and service and I no longer have access to the module that was originally in my car since he took it apart. Thank God I managed to avoid any accidents when these incidents happened. The first time was in March of 2025
May 31, 2025
The contact owns a 2010 Dodge Journey. The contact stated that while the vehicle was parked, the horn inadvertently honked. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Aug 05, 2024
horn goes off periodically, even after changing the fuels.
Feb 05, 2024
The vehicle is available for inspection upon request. I (and several other owners of a Dodge Journey vehicle) have noticed the horn sounding randomly. Myself and others with the same complaint believe it to be a faulty/failing Horn Contact Switch, located in the steering wheel. (I believe it is MOPAR part # 5189428AC ) The safety concern is that horn sounds randomly. When this happens while stopped at red lights, motorists in front of me tend to rapidly accelerate into cross traffic. I believe the safety concern is self explanatory. As it is a random occurrence, it has not been confirmed by a dealership. (Though there are countless videos posted to YouTube as well as complaints posted to message boards.) There are no warning lamps or indications that a connection is faulty/failing. According to my research, this has been an ongoing issue for Dodge Journey owners for several years.
Dec 15, 2023
+ 361 more complaints for this component
SERVICE BRAKES
60 complaints
The contact owns a 2010 Dodge Journey. The contact sated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact made a left turn and the brakes seized. The contact stated that the ECS, engine check, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to several independent mechanics where it was determined that the brake hose was leaking, and an unknown hose had detached. The vehicle was repaired for the most recent failure. The remained at the residence and had not been driven since. The manufacturer was made aware of the failure. The failure mileage was unknown.
Jan 10, 2025
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SOON AFTER REPLACING THE BRAKES AND HER ROTORS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THEY WERE ALL UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO A STOP AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED AFTER BEING RESTARTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Jun 01, 2020
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE BRAKES FAILED. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL THE BRAKES FAILED TO OPERATE SMOOTHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED FIVE TIMES IN LESS THAN TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Feb 03, 2020
I HAVE A 2010 DODGE JOURNEY THAT WE HAVE REPLACED THE BRAKE PADS AT LEAST 3 TIMES SINCE DECEMBER WE HAVE REPLACED THE MASTER CYLINDER AND CALIPERS. THE BRAKE CONTINUE TO HEAT UP AND CAUSE ISSUES. WE HAVE ALSO REPLACED BOTH THE DRIVER AND PASSENGER SIDE BRAKE HOSES.
Jun 17, 2019
I BOUGHT THIS VEHICLE BRAND NEW SINCE I PUT AT LEAST 3-4 SETS OF BRAKES ON THIS CAR AND 2 SETS OF ROTORS A YEAR SINCE OWNING IT. I HAVE 56000 MILES ON MY CAR I KNOW THAT BRAKES AND ROTORS ARE NOT COVERED UNDER WARRANTY IT'S REGULAR MAINTENANCE ON A VEHICLE. BUT THIS IS OVER KILL. MY CAR IS CURRENTLY IN THE SHOP I BELIEVE THAT MY ANTI LOCK BRAKE PUMP ASSEMBLY IS OUT. I'VE REPLACE THE MASTER CYLINDER AND 2 BRAKE LINES I STILL HAVE NO PEDAL TO SPEAK OF. THE FIRST MONTH I OWNED THIS CAR THE BRAKES AND ROTORS WERE REPLACED BY BARRETH IN WASHINGTON, MO
May 20, 2019
+ 55 more complaints for this component
UNKNOWN OR OTHER
55 complaints
1. Driver headrest was broken while car was in driveway. I found the headrest broken and then reported to nhtsa. org after reading some Dodge forums
Jul 17, 2024
Park / Natural switch, from my understanding there is no recall, but I have had some close encounter driving and my car just shuts off, I was told its the park/neutral switch., have to throw it in park foot on the brake try to put it in neutral and throw it back into park and start he engine. ugh.
Feb 05, 2024
I bought this used from Rainbow Motor Sales. Ever since I have had trouble with the heating system. I have replaced the heater core. I have had this flushed also. Last winter only the driver side had heat. So far this fall it will blow nothing but cold air.
Oct 20, 2023
Headrest busted open and hit my passenger
Jul 22, 2023
Follow-up with the article in regards to a possible electrical problems in older Dodge Journey after a woman was trapped and died when her SUV caught fire in December. Issues reported warning lights started flashing, windshield wipers came on, the horn started honking, windows wouldn't go down and the doors wouldn't unlock. Those are of the TIPM that have been reported for years and nothing has been done. I have personal experienced everything that others witnessed with 2009 except for I have not had a fire yet, I have been stuck in my vehicle for times due to window won't go down and doors will not unlock. Horn , lights, wipers, continue to go off I have to pull fuses out all the time just so not to disturb the neighbors as it happens at all hours not just when driving it. It caused a brand new battery to swell up that was caught by a mechanic, the TIPM has been changed 2 times now and still have issues along with the battery was replaced 3 times so far and maybe this is why I have not had a fire because I continue to get a new one. This has been happening for
May 05, 2023
+ 50 more complaints for this component
ENGINE
54 complaints
Unknown. This vehicle is great if it would stay running. I drive it about 15 min than it just shuts off and won't restart until it cools down . I've had it checked and replaced camshaft and crankshaft and the throttle potionsensor and it continues to shut off while driving. It's very irritating it could cause a accident and also leave someone stranded. No codes pop up anymore but it still has that problem
Feb 10, 2024
The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. Additionally, the contact stated that while at a stop light, the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact stated that the failures had been intermittent for the past two years. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Jan 22, 2024
The contact owns a 2010 Dodge Journey. The contact stated that when he started the vehicle, the speed odometer was flickering. The contact stated that the interior of the vehicle had an unusual burning odor. The contact stated that he drove the vehicle to a safe spot and opened the hood of the vehicle. The contact stated that when he opened the hood some parts in the engine were melted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Oct 05, 2023
While driving my engine caught on fire. My safety was put at risk because I had to pull over and get out the car. Flames started coming from the hood of the car. I just dropped my newborn baby off 10 minutes prior and was around the corner from picking up my other child. I had to call 911 and wait for the fire department to come. I tried to put it out myself but the fire was too great and I was afraid it would explode. My check engine light was on but I was told it was for an old misfire. I haven’t not had any issues with my vehicle, I drive it to work everyday. Vehicle has not been inspected by insurance as I do not currently have active insurance on vehicle. Chrysler customer service states because vehicle is 13 years old they are not liable. No dodge dealership will look at vehicle because it will be difficult to find issue alas the vehicle is totaled. There is a recall R32 starting in 2011 for this model. My engine although made in 2010 is the same engine in the recall. 2.4 liter 4 cylinder.
May 01, 2023
THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, (205)759-4421) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 249,712.
May 14, 2021
+ 49 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS
54 complaints
Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead every day, replaced battery twice & crack shaft sensor, still having issues. There is a ticking noise and sounds like my truck is trying to turn itself on without the key in the ignition. Airbag light will not go off. This vehicle is 13 years old and Dodge needs to do a recall for all the issues people are reporting.
Dec 10, 2023
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to turn off even after removing the ignition key. There was no warning light illuminated. The contact stated that occasionally the vehicle would shut off while driving at various speeds without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was 193,410.
May 27, 2022
UNKNOWN but airbag light will not go off and everything possible has been looked at and was told that with the light on on the dash, the airbag will not deploy.
Jan 26, 2022
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING, THE HORN RANDOMLY STARTED HONKING INDEPENDENTLY. THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Sep 17, 2020
THE HORN KEEPS GOING OFF ON ITS OWN AND I'VE TAKEN IT TO THE DEALERSHIP MANY TIMES AND THEY STILL HAVEN'T FIXED IT AND I'VE DONE RESEARCH AND IT ALSO HAS SOMETHING TO DO WITH THE AIRBAG DETERIORATING.
Aug 14, 2020
+ 49 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
41 complaints
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STEERED THE VEHICLE OFF THE MAIN ROAD AND SHIFTED THE GEAR SHIFTER INTO PARK TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO ATLANTIC DODGE CHRYSLER JEEP (2330 US 1 SAINT AUGUSTINE, FL 32086, (904)797-4383) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Mar 16, 2021
ON 06/05 CAR WOULD NOT START AT BIG LOTS STORE THOUGHT BATTERY HAD DIED AND STARTED IMMEDIATELY AFTER GETTING JUMPED WHICH HAPPENS OFTEN IF LEAVING A LIGHT ON OR DOOR SLIGHTLY AJAR SO WENT TO WALMART NEXT AND LEFT CAR RUNNING TO MAKE SURE WOULD NOT NEED TO GET JUMPED AFTERWARDS AND WHEN I CAME OUT OF STORE CAR WAS NO LONGER RUNNING. A WALMART ASSOCIATE CAME OUT TO JUMP CAR FOR ME AND AFTER CAR STARTED IT WENT DEAD AGAIN AFTER A FEW SECONDS OF STARTED. I WENT INSIDE AND BOUGHT A BATTERY IN CASE I NEEDED A NEW BATTERY HOWEVER IT TURNED OUT TO NOT BE THE CASE AFTER BEING AT WALMART FOR 3 HOURS TRYING TO GET CAR TO STAY ON LONG ENOUGH TO GET OUT OF PARKING LOT I WAS ABLE TO GET IT HOME FOR IT TO SHUT OFF AGAIN. I TESTED IT OUT THE FOLLOWING DAY AND ONLY MADE IT TO THE END IF THE BLOCK AND IT SHUT OFF ON ME AGAIN. I STAYED AT THE END OF THE STREET FOR AN HOUR UNTIL MY HUSBAND WAS ABLE TO GET IT GOING LONG ENOUGH TO GET IT BACK HOME AND HAS REMAINED THERE UNTIL I GET THIS ISSUE SOLVED. MY HUSBAND HAS LEARNED ONLINE THAT LOTS OF OTHER PEOPLE WITH THE SAME VEHICLE HAVE THIS SAME ISSUE WITH THIS VEHICLE WHERE ONE DAY THEY CAN DRIVE AROUND FINE AND THE NEXT THE VEHICLE SHUTS OFF AS IF THE BATTERY IS DEAD. *TR
Jun 15, 2020
THE VEHICLE TURNS OFF WHILE DRIVING EVEN ON THE HIGHWAY. VERY DANGEROUS OTHER VEHICLES HAVE A RECALL ON THIS ISSUE JUST NOT MY VIN. THE ENGINE HAS HAD A KNOCK ON IT EVEN AFTER BEING SERVICED.
Oct 10, 2019
THE 2010 DODGE JOURNEY WILL RANDOMLY START HONKING, EVEN WHEN DRIVING OR SITTING IN TRAFFIC. IT MAY BE A LONG HONK OR SEVERAL SHORT BEEPS. AFTER PARKING IT WILL NOT START, THERE IS POWER GOING TO THE VEHICLE, IT JUST WON'T START. HAVE HAD BATTERY CHANGED, STARTER CHECKED AND ALTERNATOR CHECKED...ALL IN GOOD CONDITION. IT SEEMS TO HAVE THE MECHANICS STUMPED AS TO WHAT TO DO IN ORDER TO CORRECT THESE PROBLEMS. IT HAS BEEN ONGOING FOR SOME TIME NOW, AND AFTER RESEARCHING OTHER 2010 DODGE JOURNEY PROBLEMS, IT SEEMS THAT THIS ISSUE WITH HONKING AND NOT STARTING IS A HUGE ISSUE. THERE ARE VIDEOS ALL OVER YOUTUBE AND COMMENTS IN CAR FORUMS TALKING ABOUT THE SAME PROBLEMS AND DODGE MECHANICS HAVE NO CLUE AS TO WHAT TO DO, WHILE THE DODGE COMPANY SIMPLY DOES NOT CARE THAT THESE CARS NOT AS RELIABLE AS THEY SHOULD BE.
Sep 23, 2019
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. IN ADDITION, TWO WEEKS PRIOR TO THE FAILURE, THE HORN WAS BEEPING INDEPENDENTLY WHILE THE VEHICLE WAS PARKED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS OVERHEATING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Aug 08, 2019
+ 36 more complaints for this component
STEERING
34 complaints
I went to go start my vehicle to commute home from work and had no power steering. I did some research and saw that my vehicle model from 2007-2016 was recalled for this issue
Dec 20, 2024
Powering steering went out again for the 4th time. Had to have car towed to repair shop again 1/21/22. Will upload 4th receipt when repair is done.
Jan 22, 2022
STARTED THE CAR TO GO TO WORK AND HAD NO POWER STEERING. TOOK THE CAR TO THE MECHANIC AND HAD SOME BROKEN LINES REPLACED. TWO DAYS LATER WHILE DRIVING ON A CITY STREET THE POWER STEERING WENT OUT AGAIN. I LOST CONTROL AND ALMOST LANDED IN A DITCH. TOOK BACK TO THE MECHANIC AND THE SAME LINES BUT AGAIN.
Feb 14, 2021
THIS IS THE SECOND YEAR IN A ROW WE HAVE TO REPLACE THE POWER STEERING LINES. LAST YEAR THE RETURN LINE BURST WHILE DRIVING. NOW JUST YESTERDAY ( 02/09/2021) A LINE BURST AGAIN WHILE DRIVING.THE VEHICLE ONLY HAS THIS ISSUE IN THE WINTER. IT STARTED TO BE ALMOST IMPOSSIBLE TO STEER. IT FELT LIKE THE POWER STEERING PUMP WAS LOCKING UP.
Feb 10, 2021
THIS IS THE SECOND TIME WITHIN THREE MONTHS THIS HAS HAPPENED. FIRST TIME I WAS DRIVING AT 30 MPH AND WAS ABLE TO SAFELY PULL OVER. SECOND TIME. DRIVING AND ALL THE SUDDEN LOSE POWER STEERING. A HOSE UNDER CAR KEEPS BURSTING AT THE PINCH CLAMP AND LOSING ALL POWER STEERING FLUID. THIS HAS HAPPENED TWICE THIS WINTER. LAST NIGHT AT START UP WITH BELOW FREEZING TEMPS. CAR STARTED HEARD A NOISE LIKE I RAN OVER SOMETHING ( CAR WAS IN PARK) AND LOST ALL POWER STEERING FLUID.
Feb 27, 2020
+ 29 more complaints for this component
SERVICE BRAKES, HYDRAULIC
30 complaints
WHILE DRIVING VEHICLE AT HIGHWAY SPEEDS RIGHT REAR WHEEL LOCKED UP DUE TO REAR CALIPER FAILING TO RELEASE . CAUSED LARGE AMOUNT OF SMOKE TO POUR FROM REAR TIRE . BRAKES WERE CHECKED NUMEROUS TIMES FOR NOISE UNDER WARRANTY . NO FAULTS WERE FOUND ACCORDING TO THE SERVICE DEPARTMENT . PREVIOUSLY VEHICLE HAS HAD TWO SETS OF FRONT ROTORS,THREE SETS OF FRONT PADS .REAR PADS REPLACED AT JUST OVER 31K MILES . NOW AT 39K REAR CALIPERS ARE SEIZED WHICH CAUSED DAMAGE TO THE REAR ROTORS AND PADS . DEALERSHIP PAID FOR THE REAR CALIPERS . CHRYSLER REFUSES TO ANSWER MY CONCERNS .JUST HAD TO SHELL OUT $416.00 FOR REAR PADS AND ROTORS. SHOULD HAVE BEEN TAKEN CARE OF WHILE UNDER WARRANTY WHEN IT WAS FIRST NOTED . CLEARLY THIS IS A SAFETY ISSUE WHICH SHOULD BE INVESTIGATED . *TT
Aug 28, 2013
WE HAD TO CHANGE THE BRAKE PADS AND/OR ROTORS THREE TIMES IN 70,000 MILES. THE LAST BRAKE JOB REQUIRED REPLACING THE REAR CALIPER, ALONG WITH THE ROTORS AND PADS - WHICH WAS VERY COSTLY. THE MECHANIC TOLD US THIS WAS FAIRLY COMMON, WITH THIS CAR. MY ONLY COMPLAINT WITH THIS VEHICLE, IS THE BRAKES. THEY ARE SIMPLY TERRIBLE. DODGE REALLY NEEDS TO FIX THIS MISTAKE. *TR
Apr 26, 2012
WE HAVE HAD TO REPLACE FRONT BRAKE PADS AND ROTORS APPROXIMATELY EVERY 12,000 MILES ON THIS CAR. WE BOUGHT THE CAR USED WITH ONLY APPROXIMATELY 18,000 MILES ON IT AND AT APPROXIMATELY 19,000 MILES THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED FOR WORN OUT PADS AND WARPED ROTORS. TOOK IT TO A DODGE DEALER TO SEE WHY THE BRAKES WORE OUT SO EARLY AND THEY SAID IT HAD NON-MOPAR BRAKE PADS ON IT SO IT VOIDED THE WARRANTY AND THERE WAS NOTHING THEY COULD DO FOR US. IT HAS APPROXIMATELY 58,000 MILES ON IT NOW AND WE HAVE HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS 3 TIMES FOR WORN OUT PADS AND WARPED ROTORS AND THE REAR BRAKE PADS AND ROTORS ONCE AT 40,000 MILES FOR THE SAME. I HAVE NEVER HAD A VEHICLE GO THRU BRAKES LIKE THIS ONE. THE BRAKES ARE UNDERSIZED FOR THE WEIGHT OF THE VEHICLE AND DODGE KNOWS IT BUT REFUSES TO DO ANYTHING ABOUT IT, THAT IS NOT RIGHT! WHEN THE BRAKES WEAR OUT THIS QUICKLY WITH NORMAL DRIVING CONDITIONS THERE IS A PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED OR KILLED DUE TO THIS POORLY DESIGNED BRAKE SYSTEM. *TR
Apr 13, 2012
I EXPERIENCED SHAKING/PULSATIONS ON THE BRAKE PEDAL WHEN SLOWING DOWN FOR A STOP (THE FASTER I WAS GOING BEFORE DECLINE IN SPEED, THE LARGER THE SHAKING/PULSATION WOULD BE). I TOOK THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CALIPERS ON THE FRONT WHEELS WERE STICKING AND THAT THE PISTONS WERE GETTING HOT AND WOULD EVENTUALLY CRACK. HE ALSO INFORMED ME THAT THIS IS NOT NORMAL FOR A VEHICLE THAT IS LESS THAN 2 YEARS OLD WITH ONLY 15K MILES ON IT. *TR
Apr 12, 2012
WE HAVE HAD OUR CAR FOR 15 MONTHS NOW, BRAKE PADS AND ROTORS NEED TO BE REPLACED EVERY 3-5 MONTHS! CALIPER ON FRONT END WAS SO DAMAGED FROM BRAKE SYSTEM THE MECHANIC ALMOST WOULDN'T LET US DRIVE HOME. THIS IS OUR ONLY CAR WE HAVE 2 KIDS AND ONE INCOME, WE CAN'T AFFORD TO RISK OUR CHILDREN'S LIVES, AND WE CAN'T AFFORD TO KEEP MAKING PAYMENTS ON A DEATH TRAP ON TOP OF ALL THE REPAIRS. *KB
Mar 20, 2012
+ 25 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
25 complaints
WE PURCHASED OUR 2010 DODGE JOURNEY FROM AN AUCTION. RIGHT AWAY THERE WERE ALL SORTS OF ELECTRONIC ISSUES WITH VARIOUS BELLS & WHISTLES. MOST OF THESE WERE SOLVED ONCE WE PURCHASED A NEW FOB & HAD IT PROGRAMMED. HOWEVER, MOST IMPORTANTLY, THE HORN WILL BLOW WITHOUT TOUCHING THE STEERING WHEEL. IT WILL BLOW WHILE THE VEHICLE IS RUNNING AND WHEN THE VEHICLE IS OFF, DOES NOT MATTER. MY HUSBAND HAD TO DISCONNECT THE HORN UNDER THE HOOD IN ORDER TO GET IT TO STOP. WE HAVE TAKEN IT TO AN INDEPENDENT SERVICE CENTER AND THE MECHANIC COULD NOT FIND WHY THE HORN WILL NOT STOP BLOWING. I DISCUSSED THIS ISSUE WITH THE DEALERSHIP AND THEY INDICATED THE VEHICLE NEEDS AN UPDATE, HOWEVER, AFTER MUCH RESEARCHING ON THE WEB MANY MANY PEOPLE HAVE HAD THE UPDATE COMPLETED AT THE DEALERSHIP AND THE HORN ISSUES STARTED AGAIN 2 WEEKS LATER, MANY MUCH SOONER. OUR VEHICLE HAS NOT BEEN INSPECTED BY ANYONE ELSE. ALSO, THERE ARE NO WARNING LAMPS IN REGARDS TO THE HORN THAT HAVE COME ON. WE ARE LOOKING INTO HAVING A SEPARATE HORN INSTALLED ON THE VEHICLE, DUE TO THE SAFETY ISSUE. DODGE NEEDS TO HAVE A RECALL IN REGARDS TO THIS HORN ISSUE THAT COULD COST SOMEONE THEIR LIFE, IT'S QUITE UNBELIEVABLE THEY HAVE NOT DONE SO. (SEE BELOW- "Approximate date this incident occurred", OUR ISSUE IS ONGOING, WE BOUGHT THE VEHICLE ON 08-14-2021.)
Nov 06, 2021
THE HORN IS BEEPING WHEN NOT IN VEHICLE. ALSO WHEN DRIVING IT RANDOMLY BEEPS.
Apr 12, 2021
THE HORN BEGINS TO SOUND ON ITS OWN AND AT SHORT AND/OR LONG BURTS AND A COMBINATION OF BOTH WHILE DRIVING OR PARKED ALL HOURS OF THE DAY. THERE IS NO WAY TO STOP THIS. THIS CAN CAUSE SEVERE ACCIDENTS!
Sep 06, 2020
FOR A A FEW YEARS NOW I HAVE DEALING WITH HORN HONKING ON ITS OWN. IN THE MIDDLE OF THE NIGHT, WHILE DRIVING, WHILE PARKED RANDOMLY. I'VE BEEN TRYING TO SOLVE THE ISSUE AND NOTHING WORKS. I READ LOTS OF COMPLAINT WITH THE SAME ISSUE ON DODGEFORUM.COM BUT AGAIN NO SOLUTION. ON 2/17/20 I NEARLY HAD A BAD ACCIDENT BECAUSE I DONT HAVE A HORN, I'VE BEEN TAKING OUT THE FUSE BECAUSE OF THE RANDOM HONKING WHILE DRIVING. THIS HAS HAPPENED TO ME MORE THAN ONCE ALMOST GETTING INTO ACCIDENTS BECAUSE IF HORN ISSUE. I COMMUTE 2 HOURS A DAY FOR WORK SOMETIMES MORE AND DO NOT FEEL SAFE USING CAR BUT HAVE NO CHOICE. FOR SO MANY YEARS NO SOLUTION TO PROBLEM BY DODGE.
Feb 21, 2020
WHEN U TURN KEY IN IGNITION IT DOESN'T ALWAYS START YOU HAVE TO KEEP TRYING,,, WINDOWS COME DOWN BY THEMSELVES WHEN VEHICLE NOT RUNNING WHEN U GO TO PUT IT IN DRIVE IT WON'T MOVE OUT OF PARK UNLESS YOU TURN OFF ENGINE AND RESTART VEHICLE HORN GOES OFF WHENEVER IT WANTS TOO CAR DOESN'T ALWAYS UNLOCK WHEN YOU USE REMOTE OR RELOCK ITSELF ALL THESE THINGS HAPPEN WHEN NOT IN MOTION THIS ALL HAPPENS AT DIFFERENT TIMES IN THE LAST FEW MONTHS WE HAVE PAID TO GET IT REPROGRAMMED.
Sep 17, 2019
+ 20 more complaints for this component
SEATS
17 complaints
My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researched) and they did extend the warranty for ten years; however, my vehicle is a 2010 so past that extended warranty. This is an expensive fix. I am a senior on a fixed income and wonder if there is any way to remedy this problem?
Oct 22, 2024
My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was driving! This could have caused an accident.
Aug 07, 2022
THE HEADRESTS DEPLOYED DRIVING DOWN THE ROAD
Mar 31, 2021
HEAD-REST ON DRIVER'S SIDE SEAT DEPLOYED FOR NO REASON. I WENT OUT TO MY PARKED CAR ONE MORNING AND IT WAS DEPLOYED. I COULD HAVE BEEN HURT OR CAUSED AN ACCIDENT IF I HAD BEEN DRIVING!
Feb 07, 2021
2010 JOURNEY SXT FOUND WITH ACTIVE HEADREST DEPLOYED ON THE FRONT DRIVER'S SEAT PARKED IN THE DRIVEWAY. NO ACCIDENTS - NO BUMPING. THE STEEL PIN WAS STILL IN THE CATCH AND PLASTIC CASING THAT IS SUPPOSED TO HOLD THE STEEL PIN BROKE AWAY.
Nov 21, 2020
+ 12 more complaints for this component
ENGINE AND ENGINE COOLING
16 complaints
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A CHIME ACTIVATED AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. IN ADDITION, SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Dec 03, 2014
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PARKING IN A RESIDENTIAL DRIVEWAY WHEN HE NOTICED A FIRE HAD ERUPTED FROM UNDER THE HOOD. HE WAS ABLE TO REMOVE THE VEHICLE FROM THE DRIVEWAY AND CONTACTED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY AND WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 15,300. THE VIN WAS NOT AVAILABLE.
Jun 13, 2012
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE HOWEVER, THE RPMS WOULD RISE WHEN THE ACCELERATION PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO DIFFERENT OCCASIONS WERE THE OXYGEN SENSOR AND THE CATALYTIC CONVERTER WAS REPLACED. HOWEVER THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS 93,000 AND THE FAILURE MILEAGE WAS 91,000.
Mar 12, 2012
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT HAD THE VEHICLE TAKEN TO THE DEALER BUT NO FAILURES WERE DISCOVERED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND EACH TIME THE DEALER STATED THAT THE VEHICLE STARTED WITHOUT ANY PROBLEMS AND THERE WERE NO FAILURE CODES PRODUCED THROUGH DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 21,697.
Oct 31, 2011
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 6 MPH ATTEMPTING A TURN WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE AND WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 6,551. UPDATED 09/29/2011 *LN *TR
Aug 24, 2011
+ 11 more complaints for this component
POWER TRAIN
14 complaints
AUTOMATIC GEAR FAILS CAUSING DELAYS ON SHIFTING AND UNINTENDED ACCELERATION.
Sep 11, 2020
THE VEHICLE WILL ONLY START WHILE PUT INTO NEUTRAL, WHEN IT DESIRES, THIS DOES NOT WORK ALL THE TIME. HAVE BEEN TOLD BY SEVERAL MECHANICS AND THE DEALER THAT IT IS A ONGOING PROBLEM WITH THE NEUTRAL SAFETY SWITCH IN 2009 AND 2010 DODGE JOURNEYS, BECAUSE THE SWITCH BECOMES LOOSE AND NEEDS ADJUSTMENTS EVERY FEW MONTHS. THIS HAS RESULTED IN MYSELF BEING STRANDED SEVERAL MILES FROM HOME IN A HEAT ADVISORY, THAT RESULTED IN HEAT STROKE, FROM NOT BEING ABLE TO GET ACCESS TO A COOL PLACE WITH FLUIDS AS THE VEHICLE LEFT ME STRANDED FOR SEVERAL HOURS AWAITING HELP. TOW TRUCK DRIVER TOOK NOTE OF THE VEHICLE MAKE AND MODEL AN KNEW EXACTLY WHAT THE PROBLEM WAS AN PLACED IT IN NEUTRAL AND IT STARTED RIGHT UP, WAS ADVISED TO CONTACT AND REPORT A SAFETY ISSUE WITH THE VEHICLE.
Aug 28, 2020
AUTOMATIC TRANSMISSION GEAR SHIFT BECAME PROGRESSIVELY HARD TO SHIFT INTO GEAR. IT THEN LOCKED INTO PARK AND I HAD TO OPEN THE ACCESS AREA TO RELEASE THE LOCKING MECHANISM. I TOOK IT TO MY INDEPENDENT CAR REPAIR EXPERT AND HAD TO REPLACE THE CABLE TO THE GEAR BOX. THERE IS A LOT OF LABOR INVOLVED IN REPLACEMENT AND WAS A $484.70 REPAIR. WHEN I CALLED THE DODGE DEALER THEY TOLD ME IT WOULD BE BETWEEN $600-$700 TO REPLACE THE CABLE BECAUSE OF THE AMOUNT OF LABOR, SO I HAD MY INDEPENDENT REPAIR SHOP REPLACE IT. IT IS NOW IN PERFECT WORKING ORDER. MY REPAIR SHOP SAID THIS ISSUE SHOULD NEVER HAVE HAPPENED, AND THAT THE ISSUE IS CAUSED BY WHERE THE CABLE IS PLACED AND NOT PROTECTED WELL.
Aug 24, 2019
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SHUT DOWN AND WAS RESTARTED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AL SERRA CHRYSLER DODGE JEEP RAM AT 810-202-0890 (LOCATED AT 6185 S SAGINAW ST, GRAND BLANC, MI 48439) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Apr 15, 2019
TRANSMISSION SHIFTING IS ROUGH AND IT SCARES MY WIFE TO DRIVE THE CAR. IT HAS 68,000 MILES AND IS MAINTAINED REGULARLY. WE JUST PAID IT OFF AND NOW I FEAR SOMETHING MAJOR IS GOING TO FAIL. I READ AN ARTICLE THAT THERE IS A REPROGRAM OF THE POWERTRAIN CONTROL MODULE THAT FIXES THIS, BUT CANNOT FIND A TSB TO TAKE TO THE DEALER.
Apr 26, 2016
+ 9 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
13 complaints
WHILE DRIVING MY SON TO SCHOOL EVERYTHING SHUTS OFF IN CAR WHILE DRIVING FROM THE LIGHTS INTERIOR AND EXTERIOR, WIPERS, WINDOWS CAN NOT GO UP OR DOWN, UNABLE TO ALERT ANYONE IN TRAFFIC THAT I WAS COMING TO A STOP. THIS OCCURRED WHILE IT WAS STILL DARK OUTSIDE. HAS HAPPENED MULTIPLE TIMES NOW NO ONE KNOWS WHAT IS GOING ON AFTER TAKING INTO SHOP I WAS GIVEN THIS SITE TO REPORT IT DUE TO SEVERAL OTHERS CLAIMING SAME ISSUE.
Nov 02, 2017
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING AND INSTRUMENT PANEL ILLUMINATED, AND THE HORN AND HEADLIGHTS SPONTANEOUSLY SOUNDED AND ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Apr 06, 2017
THE ALARM SYSTEM GOES OFF BY ITSELF. THE LIGHTS FLASH AND THE HORN BLOWS WHILE THE CAR IS OFF. IT CAN BE AT DIFFERENT TIMES OF THE DAY.
Feb 06, 2017
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE HEAD LAMPS FLICKERED AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Oct 28, 2016
HEADLIGHT ON PASSENGER SIDE DOES NOT WORK ON HIGH OR LOW BEAMS. IT STARTED NOT COMING ON THE NEXT MORNING AFTER THEY WHERE WORKING FINE 6 HOURS EARLIER AND I'VE HAD EVERYTHING CHECKED AND CAN'T SEEM TO FIND NOTHING WRONG EXCEPT THEM NOT WORKING. I EVEN REPLACE THE BULBS AND THEY STILL DIDN'T WORK AND NOTHING WAS WRONG WITH THE OLD BULBS THOUGH THE MECHANIC DID NOT FIND NOTHING WRONG I THINK IT'S THE PLUG-IN THAT YOU PLUG THE LIGHT INTO.
Jun 18, 2016
+ 8 more complaints for this component
AIR BAGS
12 complaints
Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.
Sep 17, 2025
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE CONTACT CALLED TAYLOR CHRYSLER DODGE JEEP AT 573-364-1233 (LOCATED AT 705 S BISHOP AVE, ROLLA, MO 65401) TO INQUIRE ABOUT THE COST OF THE REPLACEMENT CLOCKSPRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.
May 20, 2019
RECALL - #R03 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.
Apr 02, 2019
EN EL TABLERO SE ENCIENDE LA LUZ DE BOLSA DE AIRE DURANTE LA CONDUCCIN DEL VEHCULO
Jul 08, 2018
I BOUGHT THIS VEHICLE FROM SOMEONE AND THEN I SEEN THERE WAS RECALL ON SOME OF THESE MODELS I DID REALIZE THAT MY PASSENGER AIR BAG DOESN'T SEEM TO WORK WHEN SOMEONE IS IN PASSENGER SEAT IT DOES NOT REGISTER SOMEONE IS SITTING THERE AND IT DOES NOT DING FOR THEM TO PUT ON SEAT BELT I AM CONCERNED MY AIR BAG MAY NOT WORK PROPERLY. I PUT THE DATE FOR AROUND WHEN VEHICLE WAS PURCHASED
May 02, 2018
+ 7 more complaints for this component
VEHICLE SPEED CONTROL
12 complaints
2010 DODGE JOURNEY - ON JULY 8, 2019 MY WIFE STOPPED AT A LOCAL STATION FOR GAS BUT WHEN SHE PULLED OUT OF THE STATION SHE LOST ALL DASHBOARD LIGHTS. THE RADIO WAS PLAYING BUT THE CONTROLS WERE NOT WORKING TO TURN THE RADIO DOWN OR OFF. SHE DECIDED THAT SINCE THE VEHICLE SEEMED TO BE RUNNING OKAY SHE WOULD CONTINUE TO HER NEXT STOP. WHEN SHE ARRIVED AT HER NEXT STOP SHE PULLED INTO A PARKING SPOT. ALL DASH LIGHTS ETC WERE STILL OFF. WHILE DEPRESSING THE BRAKE AND ATTEMPTING TO PLACE THE CAR IN PARK THE RPM'S INCREASED DRAMATICALLY AND SHE LUNGED FORWARD AND CRASHED INTO THE BUILDING. THE AIR BAG DID NOT DEPLOY AND THE HEADLIGHTS WERE NOT DAMAGED. HOWEVER GIVE THE DAMAGED CASED BY THE FALLEN DEBRIS AND SOME UNDER CARRIAGE DAMAGE THE CAR WAS DETERMINED A TOTAL LOSS. SINCE THERE WERE NO RECALLS FOR THE SUDDEN ACCELERATION PROBLEM THERE SEEM TO BE NO INTEREST ON THE PART OF THE CHRYSLER DEALER OR MY INSURANCE AGENT TO INVESTIGATE THE CRASH ANY FURTHER.
Aug 02, 2019
I HAVE A 2010 DODGE JOURNEY AND THE TRANSMISSION HAS BEEN SLIPPING OUT OF GEAR SINCE I HAVE HAD THE CAR THE CAR HAS BEEN IN AND OUT OF THE SHOP SINCE I'VE HAD THE VEHICLE AND NOW I'M SITTING ON THE SIDE OF A ROAD CAUSE THE TRANSMISSION WENT OUT EVEN THOUGH I HAVE SERVICED THE TRANSMISSION AND EVERYTHING TO THIS CAR
May 19, 2018
OUR ACCELERATOR PEDAL SNAPPED OFF WHILE ACCELERATING. THIS WAS DURING RUSH HOUR TRAFFIC ON I-55 IN ILLINOIS BY MILE MARKER 261. THE VEHICLE WAS IN MOTION ALREADY, THE BROKEN GAS PEDAL HAPPENED WHEN I WENT TO ACCELERATE FURTHER. I WAS DRIVING STRAIGHT. THERE WAS NO SHOULDER ON THE LEFT WHERE I WAS TRAVELING AND I HAD TO CROSS MULTIPLE LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER. IF I HAD TO STOP, I WOULD NOT HAVE BEEN ABLE TO GET OUT OF DRIVING LANES AS THE PEDAL SNAPPED ALL THE WAY UP WHERE THE SHAFT MEETS THE FIREWALL. ILLINOIS STATE POLICE CAME TO ASSIST AFTER DODGE REFUSED TO SEND A TOW TRUCK BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, WHEN I COMMUNICATED THAT THIS WAS FAR MORE THAN A WARRANTY ISSUE, THEY RESPONDED BY STATING THAT THE SUPERVISOR WAS "TOO BUSY" TO SPEAK WITH ME DESPITE OUR CHILDREN AND US BEING STRANDED ON THE SIDE OF I-55 DURING RUSH HOUR. THE PEDAL IS MADE OUT OF A PLASTIC AND THIS PLASTIC SNAPPED EASILY UNDER NORMAL DRIVING CONDITIONS. THERE ARE APPROXIMATELY 97,000-98,000 MILES ON OUR VEHICLE.
Sep 20, 2017
WHILE DRIVING HOME FROM WORK AT APPROX. 4:15PM, I WAS CROSSING THE SAN FRANCISCO BAY BRIDGE WITH THE FLOW OF TRAFFIC GOING ABOUT 60MPH. ALL OF A SUDDEN THE RPM'S GAUGE WENT TO ALMOST 5. THE ENGINE WAS LOUD AND THE CAR LOST POWER AND BEGAN TO DECREASE TO ABOUT 40MPH. I QUICKLY TURNED ON MY HAZARD LIGHTS AND BASICALLY COASTED UNTIL I COULD EXIT THE BRIDGE. I SAW AN OIL CHANGE SHOP AND ASKED THEM TO LOOK AT IT. THEY TOLD ME I HAD A SEALED TRANSMISSION AND NEEDED TO SEEK A TRANNY SPECIALIST. THE CHECK ENGINE LIGHT ICAME ON AND I HAVE HAD THE CAR LOOKED AT TWICE TO NO AVAIL. NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM. I AM GETTING ERROR CODES P0792, P0734, AND NOW AS OF 11/1/2014 P0733. THIS CARE IS VERY UNSAFE. SOME DAYS IT DRIVES PERFECTLY OTHER DAYS YOU CAN'T GO PAST 35MPH, STAYING IN 1ST AND 2ND GEAR. AVOID ALL FREEWAYS AT ALL TIMES!! IT'S A DEATH TRAP!! *TR
Nov 04, 2014
TRIED TO ACCELERATE OUT OF A TURN, PRESSED ACCELERATOR PEDAL, ACCELERATOR PEDAL MATERIAL BROKE AT ATTACHMENT POINT. *JS
Sep 01, 2013
+ 7 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
9 complaints
COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). Vehicle Manufacturer: admits known risk and problem w/ the Abs control module and traction control system and is researching problem-matic modules, but will they not issue a recall. part is not available . Warning lamps were after the first event (3-13-24): ESP and Traction control. videos are difficult to catch do to the random nature of the problem.
Apr 22, 2024
Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Christmas tree. Had several inspections for code errors. Replace entire system in January of 2023. $1,800. Less than 500 miles later, another caliper sticks, then snaps causing entire break assembly to move, damaging yet another wheel rim. I love this vehicle. The room, style. But it's not safe. I've almost caused an accident on the road 3 times due to this useless brake system. This last incident put me in a ditch. It's still in the mechanics shoo. Severe wheel damage this time.
May 10, 2023
WE PURCHASED OUR 2010 DODGE JOURNEY SXT BRAND NEW IN OCTOBER 2010 FOR 30K (A RIP OF FOR SURE) - BEING YOUNG, NAIVE AND OUR FIRST BRAND NEW VEHICLE PURCHASE. WITHIN 3000 MILES, WE HAD TO HAVE ALL OF THE ROTORS RESURFACED. THE BRAKES HAVE BEEN REPLACED TWICE. A FULL SET OF TIRES TWICE. THE CAR SHUT OFF WHILE RUNNING THREE TIMES, ALMOST RESULTING IN HORRIBLE ACCIDENTS (THIS WAS DUE TO THE IGNITION ISSUE THAT *EVENTUALLY* RECALLED). THE ALARM WOULD GO OFF RANDOMLY AND OFTEN WITHOUT REASON. THE DEALER OF COURSE, WAS UNABLE TO REPLICATE THE ERROR. SO WE WERE LEFT WITH NO OTHER RECOURSE THAN THE REMOVE THE FUSE, WHICH IS TOTALLY UNSAFE BUT WAS THE ONLY OPTION WE HAD. NOW, WITHIN THE PAST 8 MONTHS OR SO, THE BATTERY HAS BEEN GOING DEAD AFTER BEING LEFT WITHOUT RUNNING FOR AT LEAST TWO DAYS. THE BATTERY HAS BEEN COMPLETELY REPLACED WITH A BRAND NEW BATTERY TWICE, AND A FULL DIAGNOSTIC SCAN WAS RAN ON DECEMBER 22ND WHEN THE LATEST NEW BATTERY WAS INSTALLED. THEY FOUND ABSOLUTELY NOTHING WRONG AS TO WHY THE BATTERY WAS DRAINING. NOW, TODAY, ITS DEAD AGAIN AFTER TWO DAYS BEING LEFT SITTING - ANOTHER FULL SET OF BRAKES WAS REPLACED A MONTH AGO - AND YET ANOTHER ROTOR NEEDS TO BE REPLACED, AS THERE IS NO SALVAGING THIS ONE. THIS CAR ONLY HAS 60K MILES ON IT. WE HAVE ABSOLUTELY ZERO CHANCE WITH THE VIRGINIA (WHERE WE PURCHASED THE VEHICLE) 'LEMON LAW', AS ANY ISSUES NEED TO BE REPORTED WITHIN 18 MONTHS OF THE DELIVERY OF THE VEHICLE. THIS VEHICLE NEEDS TO BE COMPLETELY RECALLED AND ALL THE ISSUES NEED TO BE FIXED BY DODGE. WE'RE UNDERWATER FOR SURE ON OUR LOAN AND AT BEST, WE'LL ONLY BE ABLE TO GET 3K FOR A TRADE IN. ITS A RUNNING WHEN IT WANTS TO DEATH TRAP AND DODGE NEEDS TO MAKE THIS RIGHT WITH THEIR CUSTOMERS. WE LOVED IT WHEN WE FIRST PURCHASED IT, BUT NOW WE'RE APPREHENSIVE ABOUT WHAT ELSE WE'RE GOING TO HAVE GO WRONG WITH IT.
Jan 07, 2017
THE BRAKING SYSTEM HAS BEEN A SERIOUS PROBLEM FROM THE FIRST MONTH OF MY PURCHASE.CAR WAS PURCHASED IN 2011, ROTORS & PADS FRONT REPLACED. EVERY YEAR I REPLACE ROTORS, PADS CALIPERS, EVEN THE MASTER CYLANDER. RECENTLY AN ENTIRE TEAM OF MACHANICS WORKED SEVERAL HOURS ON THE CAR, ALL WERE FRUSTRATED THAT THEY COULD NOT CORRECT THE BRAKE PROBLEMS. SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN THEIR EXPERIENCE. COST ME $1000.00! ANOTHER PROBLEM SHOWING UP IS THE CAR JUST SHUTS OFF WHILE DRIVING. THIS , AFTER THE KEY WAS RECALLED AND REPLACED. THIS HAS JUST HAPPENED TWICE.
Nov 25, 2016
I WENT TO THE STORE GOT WHAT I NEEDED CAME OUT AND THE JOURNEY WOULD NOT START. I HAD IT TOWED TO THE DODGE DEALERSHIP AND THEY TOLD ME THE TIPM WAS BAD.THEY REPLACED IT AND HAS BEEN WORKING SO FAR. IT COST 900.00 DOLLARS TO FIX WITH ONLY 37424 MILES ON IT.THE OTHER PROBLEM WAS THE BRAKES ALL HAD TO BE REPLACED WITH JUST OVER 20000 MILES ON THE CAR. THE DEALERSHIP COVERED THE FRONT BRAKES BUT WITH A DEDUCTIBLE OF 100.00 DOLLARS BUT I HAD TO PAY FOR THE BACK BRAKES. *TR
Mar 11, 2015
+ 4 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
9 complaints
Drove to the park, parked the car. Went for a walk, came back 20 minutes later, car would not start. Turn the key, no sound, all dash light come one, car will not crank, no sound at all. towed the car to my house, and charged battery for a full day. Car same issue, will not crank, no noise. I turn the key to on, press on the brake and move to neutral, and car still no start. I use the remote starter, and car just clicks a few times and does not start. Basically turning the key to start, lights come on as usual, then no noise no crank no start. this is third day of trying to start this car, never had issues with it for over a year, and never with starting car. No warnings at all, no lights on to show anything bad before this, and no warning after it happened, scanner show no faulty codes detected. From the park waited to be towed and got home after 10 PM, safety, it got dark, it rained and unreliable to just not start.
Aug 24, 2021
CAR RANDOMLY WILL NOT CRANK WAIT A WHILE THEN FINALLY STARTS SEEMS TO HAPPEN MORE IF THE CAR HAS BEEN OFF FOR A SHORT PERIOD VS A LONGER PERIOD. I HAVE REPLACED NEUTRAL SAFETY SWITCH, GROUND CABLE, TIPM, ECM, KEY FOB STILL NO CRANK RANDOMLY
Dec 10, 2019
CAR WILL NOT TURN ON. ONE DAY IT URNS ON FINE NEXT DAY WONT TURN ON.
Mar 20, 2019
1ST THING WAS THE HORN, RANDOMLY HONKING AT ALL HOURS OF THE DAY OF NIGHT. IT HAD STOPPED.... FOR NOW.... BUT NOW MY CAR IS NOT STARTING. FOR SOME REASON IT WON'T TURN OVER, I CAN TURN KEY TO LET IT DO IT'S EMISSION TEST BEFORE STARTING THEN TURNING KEY TO START, IT JUST CLICKS AND DOESN'T START. CAR HAS DONE IT AT GROCERY STORE, DAYCARE, WORK, EVEN SHUT OFF BY ITSELF WHILE STOPPED AT A RED LIGHT.
Jun 11, 2018
REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF.
Aug 28, 2017
+ 4 more complaints for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
7 complaints
THE ELECTRICAL SYSTEM WILL SHUT COMPLETELY DOWN WHILE DRIVING THE CAR. THE WIND SHIELD WIPERS WILL COME ON BY ITSELF, YOU WILL NOT BE ABLE TO TURN THEM OFF. THE COOLING AND HEATING SYSTEM WILL SHUT DOWN. DURING THIS TIME, YOU CANNOT USE YOUR POWER WINDOWS. EVERY WARNING WILL COME ON. THIS CAR IS A NIGHTMARE.
Jul 15, 2019
CAR HAS AN INTERMITTENT START. WOULD SHUT OFF AS DRIVING AT TIMES AND WOULD NOT START UNTIL NEXT DAY.
Mar 10, 2019
THE TIPM IS STARTING TO FAIL (WHICH APPARENTLY DODGE KNEW ABOUT BUT WILL NOT FIX DUE TO LACK OF REPORTS) FUSES AND RELAYS ARE STARTING TO BLOW CAUSING ALL KINDS OF ELECTRICAL ISSUES. THE TIPM FOR THE CAR IS TYPICALLY 500-1000 DOLLARS WHICH IS A LOT TO SPEND TO FIX ON A CAR THAT THE MANUFACTURER KNEW WOULD EVENTUALLY HAPPEN. DO NOT EVER BUY THIS VEHICLE. WORST CAR TO OWN!! EVER!!
Nov 28, 2018
THE CAR WILL NOT START HALF THE TIME I'VE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIND THE PROBLEM I GO TO THE STORE AND GET IN MY CAR AND THE ANTI THEFT LIGHT WILL BE ON AND IT WILL NOT CRANK THE INTERNET IS FLOODED WITH THE SAME PROBLEM FROM THOUSANDS OF OWNERS AND IT'S STILL NOT FIXED I'M TIRED OF BEING STRANDED WHEN I STILL OWE 8000 ON MY CAR
Nov 26, 2018
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE HORN INADVERTENTLY HONKED. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135 (734) 421-5700 WHERE THE HORN WAS DISCONNECTED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY WAS STUCK IN THE IGNITION AND HAD TO BE FORCEFULLY REMOVED. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO OPERATE AND DRAINED THE BATTERY. THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 51,284.
Jan 09, 2018
+ 2 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
6 complaints
I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of today I can't start my car. All the interior lights come on and radio but won't turn over. I tried to get a jump 3 times but still nothing. I am disabled and can't get on public transportation or barely walk up stairs. I'm at zero income and awaiting approval from SSI. So I need someone to assist with this nightmare please. I honestly don't know what else to do
Jul 12, 2024
THE CAR ENGINE STALLS WITHOUT WARNING, POWER STEERING LOCKS UP AND BRAKES LOCK UP CAUSING ALL PASSENGERS TO BECOME A "SITTING DUCK" PRONE TO INCOMING IMPACTS!
Apr 27, 2020
MY WIFE WAS DRIVING THE CAR AND IT SHUT OFF WHILE DRIVING. THE ENGINE AND ELECTRIC SYSTEM SHUT OFF AND SHE COULD NOT USE THE BRAKES. SHE HAD TO COAST TO A PARKING LOT AND THEN IT STARTED UP AGAIN. WE HAVE TAKEN IT INTO A MECHANIC AND THERE IS NO INFORMATION ON THE COMPUTER REGARDING WHAT HAPPENED. HE CANNOT DIAGNOSE THE PROBLEM.
Feb 12, 2020
MY CAR IS AT 71000 MILES IT WILL NOT SWITCH INTO GEARS MEANING I HAVE TO PULL OVER TURN CAR OFF AND BACK ON IN HOPE THAT IT WILL SWITCH GEARS. MANY TIMES THAT DOESN'T WORK. MY BRAKE CALIBER HAS BEEN REPLACED AND IT STILL IS MESSED UP AGAIN. YESTERDAY I WAS RIDING DOWN ROAD AND CAR JUST POWERED OFF ON ME FOR NO REASON. I COULD NOT START IT BACK UP AFTER HOUR IT RESTARTED.WE CHECKED ENGINE FLUID ETC EVERYTHING WAS GOOD. I WAITED UNTIL END OF MY SHIFT WENT AND GOT CAR TO TAKE HOME. AS I BEGAN TRAVELING HOME A POWER LIGHTING BOLT CAME ON IN MY DASH. CAR SHUT OFF AGAIN WOULD NOT START UNFORTUNATELY I WAS UNABLE TO BARE OFF THE ROAD BECAUSE EVERYTHING LOCKED UP IN CAR. I WISH I NEVER PURCHASED THIS CAR.
Jan 23, 2018
FIRST OUR BRAKES WERE GRINDING AND HAD TO REPLACE ROTORS AND BRAKES, NEXT THE OIL PAN LEAKED, NEXT FULL BATTERY REPLACEMENT AND NOW OVERRATED ENGINE AND COOLANT POURING OUT THE BOTTOM!!! NO ONE WILL HELP US THIS CAR IS A LEMON AND THEY SHOULD BE RECALLED. I HAVE TO SMALL CHILDREN THAT DEPEND ON ME HAVING A CAR. DODGE SHOULD BE ASHAMED!!! *TR
Oct 28, 2014
+ 1 more complaint for this component
STEERING,ELECTRICAL SYSTEM
6 complaints
WHEN TURNING ONE DAY MY HORN HONKED BY ITSELF. I THOUGHT MY HAND SLIPPED AND ACCIDENTALLY HONKED THE HORN THEN A FEW DAYS LATER WHILE DRIVING STRAIGHT I HEARD IT AGAIN. IT HONKED TWICE BY ITSELF, CAUSING THE PERSON IN FRONT OF ME TO SLAM ON THEIR BRAKES AND ALMOST CAUSED A CRASH. THAT SAME DAY I HEARD IT WHILE THE VEHICLE WAS OFF. I WAS I SIDE AND MY HORN HONKED AT LEAST 15 TIMES BY ITSELF. I KNEW IT WASN'T MY KEYS BECAUSE MY KEY FOB HAD BEEN DISCONNECTED FROM MY CAR.
Feb 18, 2020
CARS HORN STARTS BEEPING WHENEVER IT WANTS. TRACTION CONTROL GOES OFF WHENEVER IT WANTS KEEPING US FROM GETTING CAR IN DRIVE. LOST POWER TO EVERYTHING WHEN DRIVING DOWN HIGHWAY. RETURN LINE OF POWER STEERING PUMP HAS RUPTURED 6 TIMES IN THE LAST YEAR. IT JUST DID IT AGAIN 1-20-2019. THE LAST RUPTURE WASTED THE PUMP.
Jan 21, 2019
CAR CONTINUOUSLY HONKS ON ITS OWN. WHILE DRIVING AND WHILE OFF
Jun 14, 2018
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.
Mar 02, 2016
3 DAYS AGO WITH THE CAR ALARM SOUNDING IN EARLY MORNING. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND THERE WAS NOTHING THERE TO BE CONCERNED ABOUT. THEN A FEW MINUTES LATER THE CAR JUST STATED RANDOMLY HONKING IT HORN ON ITS OWN! NOW THIS IS ALL HAPPENING WHILE CAR WAS PARKED IN DRIVEWAY. I THOUGHT THAT MAYBE MAYBE IT WAS PART OF THE SECURITY ON THE CAR AND THEN IT STOPPED ABOUT 5 MINS LATER. WHILE STILL PARKED. LATER ON IN THE DAY I TOOK THE CAR OUT TO DO SOME THINGS WHEN IT STARTED RANDOMLY HONKING IT OWN HORN. THIS WAS ALL HAPPENING WHILE I WAS ON A MAJOR ROAD. THIS THEN CREATED A VERY DANGEROUS MOMENT BECAUSE I GOT DISTRACTED BECAUSE I COULDN'T FIGURE OUT WHY THE HELL MY CAR JUST STARTED RANDOMLY HONKING IT HORN AND IT WOULDN'T STOP FOR ABOUT 5 MINUTES. MULTIPLE PEOPLE STOPPED BECAUSE THEY THOUGHT I WAS HONKING AT THEM WHICH CAUSED THINGS TO GET VERY CRAZY. SO NOW I KNOW SOMETHING ISN'T RIGHT, SO I DECIDED TO TAKE THE CAR BACK HOME FOR EVERYONE'S SAFETY AND WELL BEING.SO NOW THE CAR IS BACK HOME AND THE RANDOM HONKING HAS STOPPED. WE ALL WENT TO BED, AND AT 12:00 PM THURSDAY NIGHT. IT HAPPENED AGAIN WHILE PARKED IN DRIVEWAY,IT WOULD BEEP AND BEEP AND THEN STOP AND BEEP AGAIN AND THEN IT WOULDN'T STOP BEEPING AND THEN IT WOULDN'T STOP. NOW I THEN GOT REALLY NERVOUS BECAUSE THIS JUST ISN'T SAFE AND IS ANNOYING FOR THE POOR NEIGHBORS TRYING TO SLEEP. SO LUCKILY ABOUT 10 MINS LATER THE HONKING HAD STOPPED. I WENT BACK TO SLEEP HOPING IT WOULDN'T CONTINUE TO HAPPEN. NOW ITS FRIDAY THERE HASN'T BEEN ANY HONKING FOR THE LAST FEW HOURS WHILE ITS BEEN PARKED IN DRIVEWAY ALL NIGHT. NOW THROUGH THE WHOLE FRIDAY NOTHING SEEMED TO HAPPEN UNTIL ABOUT 7:00 PM, IT HAPPENED AGAIN THE CAR STARTED BEEPING ITS HORN AND THIS TIME FOR ABOUT 10 MINS RANDOMLY DURING THAT TIME WHILE IT WAS PARKED. KNOWING THAT THIS WASN'T GOING TO STOP I TOOK OUT HORN FUSES FOR NOW,BUT NOW I HAVE NO HORN!
Dec 18, 2015
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
6 complaints
HORN BLEW INTERMITTENTLY AT FIRST WHEN SHUTTING DOORS, AND OCCASIONALLY FOR NO REASON. WINDOWS WOULD GO DOWN PART WAY WHEN DOORS WERE SHUT. IGNITION WOULD SOMETIMES JUST CLICK CLICK WHEN KEY IS TURNED, WIPERS WOULD MOVE WHEN NOT ENGAGED TO BE ON. BATTERY WOULD GO COMPLEXLY DEAD FOR NO REASON AND THEN BE OK FOR A MONTH OR TWO AND THEN DO IT AGAIN. HAD TO DISCONNECT THE HORN A FEW YEARS AGO AS IT WOULD NOT STOP GOING OFF. HAS BEEN IN TO KAYER CHRYSLER, DODGE SERVICE SEVERAL TIMES AND THEY COULD NOT FIND ISSUE. THEY JUST CALLED AND SAID THEY FOUNSD. SHORT IN THE MAIN ELECTRICAL COMPONENT AND IT WILL COST $1100PLUS FOR PART AND UP TO $200 TO INSTALL. WE HAVE HAD THESE ISSUES SINCE WE BOUGHT IT. OH YEH HEAT AND AIR ON PASSENGER SIDE QUIT WORKING A FEW WINTERS AGO, AND THE DOORS FILL WITH WATER IN EVERY RAIN STORM. PARK ON A HILL AFTER A RAIN AND DOORS WILL DRAIN FOR HOURS. WE HAVE FRIENDS THAT HAVE BOUGHT JOURNEYS AND SAY THEY HAVE NO PROBLEMS REALLY. CAN'T BELIEVE THERE S NOT A RECALL FOR SUCH A MESS. OH YES AND OCCASIONALLY IT WILL NOT SHIFT ALL GEARS AND I NEED TO PULL VER ON HIGHWAY, TURN OFF IGNITION AND RESTART AND IT USUALLY WORKS. WISH I WEREN'T RETIRED ON LIMITED INCOME, I WOULD GET RID OF IT BEFORE I GET KILLED. IYT ONLY HAS 1000,000 MILES. HOPEFULLY IT MATURES SOON,1
Dec 31, 2019
THIS VEHICLE HAS HAD MULTIPLE ISSUES. STARTER SOUNDS LIKE IT'S STICKING AT START OF ENGINE THIS HAS ALWAYS BEEN A PROBLEM SINCE WE GOT THE VEHICLE. IN 2018 I HAD TO REPLACE THE BATTERY AND THE ALTERNATOR BECAUSE THE CAR WOULD SHUT OFF WHILE DRIVING, AT ONE POINT WITH MY 5YR OLD DAUGHTER EXITING THE FREEWAY(A VERY SCARY AND EXTREMELY UNSAFE EXPERIENCE) REPLACED WATER PUMP AND TOP FRONT HOSE AFTER I FOUND PUDDLE OF FLUID FROM COOLANT TANK. OTHER WORK DONE ,REPLACED CV JOINTS, LOUD CLICKING WHEN SHARP TURNS WERE MADE AND SHOCKS AND STRUTS REPLACED. THEN ALL OF A SUDDEN THE CAR SHUTS OFF WHILE DRIVING AS IT DID BEFORE ALTERNATOR WAS FIXED. NOW I'M EXPERIENCING MORE ELECTRICAL ISSUES LIGHTS TURNING ON AND OFF ON THEIR OWN, AC WILL BLOW AIR SOME TIMES AND OTHER TIMES NO AIR AT ALL. THE TRACTION LIGHT COMES ON AND CAR WILL NOT GO OVER 20-30 MPH. GAS WILL NOT REV UP. GOING TO GET CAR TOWED TO THE MECHANIC TODAY TO DIAGNOSE . SEEMS TO BE A LOT OF PEOPLE EXPERIENCING SIMILAR ISSUES WITH THIS VEHICLE MODEL. SOMETHING NEEDS TO BE DONE, WILL BE CALLING CHRYSLER AND DODGE DEALERSHIP.
Apr 18, 2019
'TAKATA RECALL' WHEN DRIVING THIS 2010 DODGE JOURNEY I HONESTLY DO NOT FEEL SAFE NOR I THINK IT'S SAFE FOR MY KIDS . HAVING THE CAR JUST DIE OUT OF NO WHERE, AND THEN SOME MORNINGS IT WON'T START UP FOR NO REASON , IS REALLY DISAPPOINTING. WHEN YOUR A SINGLE MOM AND YOU WORK DAY AND AND NIGHT , TO BUY A NEW CAR , YOU WOULD THINK IT WOULD BENEFIT THE FAMILY. SADLY IT JUST BRINGS MORE PROBLEMS THAT I CAN'T AFFORD TO FIX.
Dec 07, 2018
I HAVE A 2010 DODGE JOURNEY BOUGHT IT A WEEK AGO WITH 108K MILES AFTER I BROUGHT IT HOME HORN WOULD GO OFF BY ITSELF HAD TO PULL THE FUSES OUT TO GET IT TO STOP AND NOW RECENTLY WHEN TRYING TO ACCELERATE THE RPM WILL GO TO 5000 AT A SPEED OF 40 MPH AND WON'T SHIFT AND IT WILL COST ME A FORTUNE TO GET IT DIAGNOSED AND REPAIRED
Mar 04, 2018
I BOUGHT MY CAR DECEMBER OF 2010 AND SINCE OWNING IT HAS BEEN NOTHING BUT ISSUES. I DID HAVE SOME THINGS FIXED RIGHT AFTER PURCHASE AND OTHERS THEY SAID THEY SAW NO ISSUE. MY VEHICLE KEEPS LOOSING COOLANT AND WAS OVERHEATING WHICH NOT BURNT MY RESERVOIR, MY CAR DOESN'T ALWAYS START WHICH HAS HAPPENED SINCE I PURCHASED, DOOR LOCK DOESN'T WORK ON DRIVER DOOR, AND HORN WAS SOUNDING WHILE DRIVING AND ALARM WAS CONSTANTLY GOING OFF UNTIL I REMOVED FUSE, AND FUSE BOX ALWAYS HAS A CLICKING NOISE. I AM NOT THE ONLY ONE WITH ISSUES WITH THIS VEHICLE I HAVE SEEN MANAU WITH SIMILAR ISSUES AND THEY ARE ALL EXTREMELY DANGEROUS ESPECIALLY WITH CHILDREN IN THE CAR. ALSO MY CAR MADE A TERRIBLE GROWLING NOISE AND I HAD TRANSMISSION REPLACED. PLEASE HELP GET THESE INVESTIGATED IT'S TERRIBLE. NEVER AGAIN WILL I PURCHASE A DODGE OR ADVISE ANYONE TO DO SO. WOULD BE A GREAT CAR IF IT DIDN'T ALWAYS HAVE THESE ISSUES. JUST WANT PROBLEMS ADDRESSED FOR ALL OWNERS SO THEY CAN ENJOY A CAR THEY BOUGHT WITH THEIR FAMILIES. *TR
May 02, 2015
+ 1 more complaint for this component
TIRES
6 complaints
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE LOW TIRE SENSOR LIGHT ILLUMINATED. THE CONTACT HEARD AN ABNORMAL SOUND FROM THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE METAL VALVE STEM NEEDED TO BE REPLACED BECAUSE IT WAS CRACKED CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,716. UPDATED *CN THE CONSUMER STATED THE VALVE NUT CAME OFF AND THE VALVE STEM AND SENSOR WERE SUCKED INSIDE THE TIRE, WHICH CAUSED THE TIRE TO GO FLAT. UPDATED 09/08/15*JB
Jun 11, 2015
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE ISSUES. *SMD THE CONSUMER STATED HE HIT A POTHOLE, AND A SHORT DISTANCE LATER, A MESSAGE ON THE DASHBOARD, READ THE TIRE WAS UNDER INFLATED. WITHIN MINUTES, HE HAD TO PULL OVER, BECAUSE THE PASSENGER REAR TIRE WAS FLAT. THE CONSUMER DISCOVERED NOT ONLY DID HE HIT A POTHOLE, BUT THERE WAS PIECE OF METAL THAT MADE IT IMPOSSIBLE TO PLUG THE TIRE. *JB
Nov 13, 2014
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STEMS BLEW OFF. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE STEMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Aug 18, 2014
TL * THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE PRESSURE WARNING LAMP ILLUMINATED AND THE REAR DRIVER SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED AS A RESULT OF A CRACKED TIRE PRESSURE SENSOR AND HE ADVISED THE CONTACT THAT ALL FOUR SENSORS NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THAT THE SENSORS MOUNTED ON THE VEHICLE ON THE VALVE STEMS ARE CRACKING CAUSING THE BLOW OUT. UPDATED 09/16/2014 *JS
Jun 17, 2014
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY EQUIPPED WITH KUMHO TIRES, SIZE 225/55/R19. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS A WEAR AND TEAR ISSUE. THE VEHICLE WAS NOT REPAIRED. THE DOT WAS UNAVAILABLE. THE MANNUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 40,000. THE VEHICLE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Nov 26, 2012
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the throttle warning light would flash on the instrument panel as the vehicle would either stall or go into limp mode. The contact also stated that the vehicle would fail to start up after multiple attempts without warning. The contact had taken the vehicle to an independent mechanic where the ECU, suspension, and several various electrical components were replaced; however, the failure persisted. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
Nov 08, 2021
KEY CAN BE TURNED OFF, AND OUT, BUT WILL NOT KILL THE ENGINE, OR LIGHTS. IGNITION SWITCH MODULE REPLACEMENT THROUGH DEALER, AND REPROGRAMMING IS THE ONLY WAY TO FIX IT. SEEN A RECALL FOR THIS PROBLEM BUT DEALER TELLS ME MY CAR IS NOT ON THE LIST. I TURN MY CAR OFF PULL THE KEY OUT, AND I AM STILL ABLE TO DRIVE MY CAR AS IF THE KEY WAS IN IT.
Oct 15, 2018
TAKATA RECALL CAR SHUTS DOWN WHEN JARRED OR QUICK STOP. ALSO GAS PEDAL SOMETIMES LAGS FOR POWER.
Dec 18, 2017
I FIRST BOUGHT THE DODGE JOURNEY IN MARCH 2015 USED FROM A DEALERSHIP. 2 MONTHS LATER I START SEEING PROBLEMS: -WHEN I LOCK THE VEHICLE, OCCASIONALLY AFTER SITTING FOR A LONG TIME I WILL COME OUT AND THE WINDOWS WILL ALL BE DOWN AND THE VEHICLE UNLOCKED -I HAVE HAD MANY OCCASIONS WHERE I TRY TO START THE VEHICLE AND IT JUST CLICKS. I HAVE TO MOVE THE SHIFTER FROM PARK TO NEUTRAL (SOMETIMES SEVERAL TIMES FOR SEVERAL MINUTES) TO GET THE VEHICLE TO START. I DO NOT WANT TO GET STRANDED WITH THIS VEHICLE!! -PASSENGER WINDOW WILL SOMETIMES NOT ROLL DOWN USING THE PASSENGER SIDE WINDOW BUTTON BUT OPERATES NORMALLY USING DRIVER SIDE CONTROLS THERE SEEMS TO BE MANY ELECTRICAL PROBLEMS WITH THIS VEHICLE AND I FEAR THAT WE WILL END UP IN A CRASH RELATED TO ELECTRICAL FAILURE.
Jul 27, 2015
CAR WAS PARKED AND I THOUGHT A NEIGHBOR WAS HONKING THEIR HORN FOR QUITE AWHILE, IT STOPPED, BUT A LITTLE WHILE AFTER THAT I WAS WALKING BY THE CAR AND IT JUST STARTED BEEPING. NOT SOLID BEEPING BUT LIKE IT WAS TRYING TO GET MY ATTENTION. ALSO THE CAR IS SLOW TO START (LIKE A DEAD BATTERY) BUT I JUST INSTALLED A NEW BATTERY AND THE TRANSMISSION HAS BEEN BANGING HARD SINCE THE FIRST DAY I GOT IT. I HAD IT IN A NUMBER OF TIMES FOR THE PROBLEM, BUT IT WOULD NOT DO IT WITH THEM IN THE CAR. *TR
Sep 07, 2014
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
I WAS DRIVING DOWN THE HIGHWAY AND MY CAR STALLED COMPLETELY. I HAD TO COAST TO THE SIDE OF THE HIGHWAY AND TRY TO RESTART MY CAR. ALSO, HAVE ISSUES WITH BATTERY BEING DRAINED OF ALL POWER, HAD TO REPLACE BATTERY. MY HORN RANDOMLY BEEPS WHETHER DRIVING OR NOT. ALARM SYSTEM WILL SOUND ALL HOURS OF NIGHT, HAD TO PULL FUSE. SINCE THEN THE HAZARD LIGHTS RANDOMLY BLINK OFF AND ON. THE DAY AFTER THE ENGINE STALLED ON ME, NOW HAVE A CHECK ENGINE LIGHT ON AND CODE IS THROWING OUT ITS THE ERG VALVE SYSTEM AND GASKET... THESE ARE BIG ISSUES AND NEED TO BE REPAIRED. I'M NOT HAPPY WITH THESE ISSUES AND DODGE NEEDS TO DO SOMETHING ABOUT IT. *TR
May 07, 2020
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. IN 2015, WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO PULL INTO A FUEL STATION WHERE THE VEHICLE RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED AN UNKNOWN DEALER IN SAN JUAN CAPISTRANO, CA AND WAS INFORMED THAT THERE WAS NO RECALL. THE FAILURE RECURRED IN 2016 AND THE VEHICLE SHUT OFF WHILE PULLING INTO THE DRIVEWAY. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. IN 2017, THE VEHICLE TOOK SEVERAL ATTEMPTS TO START. THE FAILURE RECURRED IN 2018 AND THE REMOTE START KEY DID NOT WORK. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN TUCSON, ARIZONA WHERE THE REMOTE START KEY WAS REPLACED. MOST RECENTLY, AFTER PUMPING FUEL AT THE FUEL STATION, THE VEHICLE DID NOT START. THE CONTACT WAITED A FEW MINUTES AND THE VEHICLE RESTARTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Oct 15, 2019
WHEN DRIVING WILL HIT ANY KIND OF BUMP & ENGINE SHUTS OFF.. THIS STARTED OUT HAPPENING OCCASSIONALLY, NOW HAPPENS NEARLY EVERY TIME YOU DRIVE IT. ALSO WHEN RESTART IT REVS LIKE HOLDING FOOT DOWN ON ACCELERATOR EVEN THOUGH FOOT NOT TOUCHING ACCELERATOR.
Aug 28, 2017
CAR STALLS WHILE DRIVING AND SOMETIMES WILL NOT START AT ALL. THERE IS A RECALL, BUT THE PART HAS BEEN ON BACK ORDER FOR OVER 6 MONTHS.
Nov 05, 2015
I PURCHASED A USED JOURNEY FROM NISSAN MORROW GA, A WEEK OR TWO I BEGAN HAVING PROBLEMS, FIRST TIME I WAS LEAVING AND THE CAR DID NOT START SO THEY TOWED THE RESULT I NEEDED A BATTERY SO I CHANGED IT LWHEN LEAVING WORK AT NIGHT I GET A BLOCK OR TWO AWAY AND THE CAR STALLS AT LEAST TWICE A MONTH AND TONIGHT TAKING MY CO-WORKER TO THE TRAIN IT CUT OFF. *TR
Oct 03, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
5 complaints
FRONT WIPERS WON'T TURN OFF AND NO TURN SIGNALS HEAD LIGHTS WON'T TURN OFF AND HIGH BEAMS DON'T WORK . ALARM GOES OFF RANDOMLY AND HORN GOES OFF RANDOMLY
Nov 28, 2017
CAR "FROZE"WHILE DRIVING. ALARM STARTED GOING OFF. WINDSHIELD WIPERS AND WASHER FLUID AND ALARM KEPT GOING THOUGH I PULLED OVER AND SHUT OFF CARD. SUDDENLY IT STOPPED. TURNED CAR BACK ON, CHECK ENGINE LIGHT WAS ON THEN TURNED OFF. NOW DOOR LOCKS DON'T WORK, BACK HATCH WON'T OPEN. WASHER FLUID IS LOW. KEY FOB DOES NOT WORK.
Mar 11, 2017
INTERMITTENT NON-FUNCTION OF POWER WINDOWS, INTERIOR DOME LIGHTS AND DASH LIGHTS CANNOT BE ACTIVATED OR CONTROLLED WITH STEERING COLUMN CONTROLS, REAR WIPER WASHER MOTOR ACTIVATES WHEN REAR WIPER IS TURNED ON, BUT TURNS OFF WHEN THE CONTROLS ARE ADVANCED TO THE SPRAY FUNCTION. KEYLESS UNLOCK INTERMITTENTLY NON-FUNCTIONAL. TOOK VEHICLE TO DEALERSHIP AND WAS DIAGNOSED AS A FAULTY TOTALLY INTEGRATED POWER MODULE (TIMP). UNFORTUNATELY THE JOURNEY WAS OMITTED FROM THE TIMP RECALL CAMPAIGN LEAVING THE CUSTOMER ON THE HOOK FOR THE REPAIRS. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST AS IT POSES A SAFETY RISK OF LACK OF WIPERS AND OTHER POSSIBLE SAFETY ISSUES WHILE DRIVING.
Nov 22, 2016
HIGH SPEED ON BLOWER DOES NOT WORK ANYMORE. THIS CAN AFFECT VISIBILITY IF DEFOGGER CAN'T KEEP UP ON LOWER SETTINGS. ISSUE TRACED TO MELTED CONTROL BOARD, SUGGESTING THE POSSIBILITY OF A THERMAL EVENT. *TR
Apr 24, 2015
I AM THE SECOND OWNER OF A 2010 DODGE JOURNEY (BOUGHT IN 2011). THE ORIGINAL OWNERS TRADED IT IN AFTER NOT OWNING IT A YEAR. I WAS NOT TOLD THAT IT WAS ALREADY HAVING PROBLEMS UNTIL I MET ONE OF THE MECHANICS AT THE DODGE DEALERSHIP WHEN I BROUGHT IT IN FOR IGNITION PROBLEMS. HE TOLD ME THAT HE KNEW I WOULD BE BACK. THE IGNITION RECALL HAS BEEN COMPLETED TWICE ON MY VEHICLE. I STILL HAVE THE NOT STARTING ISSUE THAT I HAVE SEEN IN OTHER COMPLAINTS. I AM ALSO EXPERIENCING THE ELECTRICAL PROBLEMS THAT I AM READING ABOUT HERE. NO POWER TO THE DASH, WINDSHIELD WIPERS, OR WINDOWS. THIS JUST ISN'T A SAFE SITUATION. I HAVE HAD A COMPUTER MODULE REPLACED, BUT THAT DIDN'T CORRECT THE PROBLEM. THE DEALERSHIP CAN NEVER FIND THE PROBLEM. NOW I AM OUT OF WARRANTY (80,000) AND THE PROBLEM IS STILL HAPPENING AND GETTING WORSE. MY CAR HAS STOPPED WHILE GOING DOWN THE ROAD TWICE. LUCKILY I WAS ABLE TO PULL OFF AND RESTART. SOMETHING NEEDS TO BE DONE ABOUT THESE PROBLEMS. I HAVE NOT NOTIFIED DODGE DIRECTLY, BUT HAVE BEEN TO MY DODGE DEALERSHIP SEVERAL TIMES WITH THE SAME COMPLAINTS. NOTHING SEEMS TO GET FIXED. *TR
Jul 14, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
4 complaints
There is a lighting bolt that repeatedly pops up on dashboard and the car cuts off immediately in mid drive !! I have been to the dealership spent $3200 plus and it just keeps coming back on . Also all the lights flicker on and off while driving or when you hit the turning signals this is ridiculous!! It’s 2022, these issues should had been recalled !!! This is horrible and unsafe especially when driving with children!
Apr 08, 2022
Vehicle loses power while driving. Sometimes it will not start being stranded with kids as this vehicle was produced as a family car. Had battery, alternator, starter replaced. Have read numerous reports from google about vehicle not starting due to safety security features, problems with the fuse box, needing a yellow wire grounded that is located under the hood, and so on. If this is a know issue with these vehicles for over 10yrs why has it not been recalled to be fixed. As I drive the vehicle on the freeway with MY KIDS in it endaragering our lives and the many others who are on the road with me and the countless other dodge journey drivers. FIX THIS ISSUE. MAKE DODGE ACCOUNTABLE FOR THEIR MISTAKE AS THEY KNOW WHAT THEY DID.
Jun 20, 2021
ME ENTERE DE LA RETIRADA EN SEPTIEMBRE DEL 2020 Y PROGRAME UNA CITA EN AUTO GRUPO 65 DE SANJUAN PUERTO RICO EN OCTUBRE 2020 CON EL SEOR LUIS BERMUDEZ QUEDARON EN LLAMAR CUANDO LAS PIESAS LLEGARAN ME COMUNIQUE MAS DE 30 OCASIONES Y HASTA HOY NUNCA LLAMARON LA GUAGUA DAO EL MODULO DE ENCENDIDO Y LA LLAVE NO TUVE MAS OPCION DE COMPRAR LAS PIEZAS YO YA QUE ESTABA APIE Y LA NECESITAVA DESEO UN REEMBOLSO POR LAS PIESAZ Y MANO DE OBRA EL RETIRO ES R03
Apr 28, 2021
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. AFTER STARTING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO LIVONIA CHRYSLER JEEP (30777 PLYMOUTH RD, LIVONIA, MI) WHERE IT WAS DIAGNOSED THAT THE INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE BEING OPERATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE SAME DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000. *TT*JB
Dec 10, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
4 complaints
VEHICLE KEEPS RANDOMLY STALLING WHILE DRIVING. VEHICLE WILL SHUT OFF AND I HAVE TO TURN THE IGNITION OFF COMPLETELY THEN LET IT SIT TO RESTART. SOMETIMES I HAVE TO PUT VEHICLE IN NEUTRAL TO GET IT TO START. HAD BATTERY, FUEL, SPARK PLUGS, ALTERNATOR CHECKED AND THEY ARE WORKING FINE. RANDOM LIGHTS KEEP FLICKERING ON THE DASH. THIS MUST BE AN ELECTRICAL ISSUE. PLEASE ISSUE A RECALL!!!! SEVERAL OTHER OWNERS WITH THE SAME MAKE AND MODEL HAVE COMPLAINED ABOUT THE EXACT SAME ISSUE. *TR
Jun 26, 2020
'TAKATA RECALL' WHEN I PUT MY KEY IN AND TRY TO TURN OVER MY VEHICLE IT WILL NOT START. IT APPEARS THAT THE IGNITION SWITCH IS MALFUNCTIONING . AND I'VE BEEN STUCK ON THE SIDE OF THE ROAD WITH TWO KIDS AND IT'S BEEN HAPPENING FOR MONTHS AND NOW I'M STUCK ON THE SIDE OF THE ROAD, BECAUSE NORMALLY IT WOULD TURN OVER AFTER A FEW TRIES BUT NOW IT WON'T TURN AT ALL
Sep 04, 2018
1ST COMPLAINT : WHEN STARTING THE CAR , WIPERS GO ON AND WONT SHUT OFF ,AND SIGNALS STOP WORKING, 2ND COMPLAINT: DRIVING HOME FROM WORK CAR, STARTS TO SHUTTER WHEN APROACHING STOP SIGN THEN CAR COMPLETELY SHUT OFF ON ITS OWN, TOOK ME 20 MINUTES TO GET IT STARTED AGAIN
Jun 09, 2016
TIPM WAS DIAGNOSED AS THE PROBLEM AT DEALERSHIP. CAR WOULD NOT START INTERMITTENTLY. RECALL NOTICE INFORMS A BAD TIPM COULD CAUSE MANY SAFETY PROBLEMS. THE VEHICLE IS UNSAFE TO DRIVE. IT HAS BEEN AT THE DEALERSHIP OVER A MONTH. WE USED THE VEHICLE FOR EVERY DAY TRANSPORTATION FAMILY OF 6. ULTIMATELY I HAD TO BUY ANOTHER CAR FOR TRANSPORTATION. NO LOANER FROM DEALERSHIP . I LOST USE OF THE VEHICLE NO END IN SIGHT. THEY TELL ME EVERY DAY THEY ARE WAITING ON THE PART.
Oct 22, 2015
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
4 complaints
I WAS AT A STOPLIGHT WAITING FOR MY RIGHT OF WAY THE LIGHT TURNS GREEN I PUSH ON THE GAS AND IT GOES TO THE CENTER OF THE LIGHTS AND LOSES POWER THEN SHUTS OFF. I TRY TO START BUT IT JUST STARTS CLICKING WITH A RED LIGHTNING BOLT ON THE DASH I TR TO MOVE IN N AND IT WOULDN'T LET ME TILL AFTER LIKE 5 TIMES... FINALLY AFTER ALMOST BEING HIT FROM BEHIND THE OPPOSITE SIDE TURNS GREEN AND IM HAVING TO PUSH THE CAR BY MYSELF WITH 4 KIDS UNDER 4. TILL THIS DAY ITS UNKNOWN SITTING IN MY DRIVE WAY, AND EVER SINCE IT HAS HAPPEN IT WON'T START ANYMORE. NEVER HAD ANY PROBLEMS TILL THAT DAY ALWAYS BEEN WELL MAINTAINED. AND IT SEEMS LIKE I DRAINS EVERY BATTERY.ALSO A FAMILY MEMBER HAS THE SAME CAR AND THE SAME PROBLEM HAS HAPPEN TO THEM ALSO.
Apr 14, 2020
ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY WHILE KEY IS STILL ON,CANNOT TURN STEERING WHEEL TO GET OFF ON SIDE OF HIGHWAY VEHICLE STOP AND I GOT TO TURN KEY OFF AND BACK ON TO START CAR AGAIN AND IT STALLS DURING ALL THIS IN MIST OF TRAFFIC. THIS HAPPEN WITH NO WARNING, I NEVER KNOW WHEN THIS VEHICLE WILL DO THIS, I HAVE REPORTED TO SEVERAL DEAL SHIPS( ALLEN SAMUEL ALLIANCE TEXAS) IS WERE I PURCHASED THIS VEHICLE IN 2012, AND I BROUGHT IT BACK TO THEM MANY TIMES IN 2013-2014 TO GET IT CORRECTED BUT NOTHING WAS DONE BECAUSE THEY SAID VEHICLE DIDN'T SHUT DOWN WITH THEM, REFUSE TO GET ME OUT OF VEHICLE.THEY SAID IGNITION STICKING AND STALLS WAS FIXED BUT YET IT CONTINUES TO STICK AND STALLS WHEN STARTING CAR. REASONLY, IN 2015 I TOOK VEHICLE IN FOR IGNITION RECALL BUT VEHICLE IGNITION STILL IS STICKING AND STALLING. I DRIVE MY 3 GRANDCHILDREN IN THIS UNSAFE VEHICLE ALL THE TIME TO SCHOOL AND EVERY , BECAUSE THIS ALL THE TRANSPORTATION I HAVE. THE LAST TIMES THIS HAPPEN WAS IN OCTOBER AND NOVEMBER 2015, TWO TIMES EACH TIME I WAS DRIVING DOWN THE HIGHWAY IN TRAFFIC AS MANAGE TO QIUCKLY SHIFT TO NEUTRAL TO GET CAR RUNNING AS CARS WAS COMING UP BEHIND ME AND WENT AROUND ON SHOULDER OF ROAD, IT WAS SO VERY,VERY SCARY VEHICLE IS UNSAFE TO DRIVE. PLEASE HELP ME GET OUT OF THIS UNSAFE VEHICLE BEFORE A BAD "DASTER" HAPPEN TO ME AND MY GRANDCHILDREN. PHONE # 985 335 3544. THANKS.
Nov 16, 2015
ESP BAS ENGINE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY. STOPPED, TURNED CAR OFF AND WAITED 5 MINUTES. NO LIGHTS CAME BACK ON, CAR RAN FINE.
Jun 15, 2015
DRIVING ON THE I95 SOUTH GOING 55 MPH A RED LIGHT CAME ON AND THEN CAR STARTING DOWN. THE ELECTRICAL LIGHTS ON THE DASH BOARD CAME ON AND THE CAR STARTED MOVING OVER TO THE SIDE AND I FINALLY STOPPED THE CAR AT THE BEGINNING OF THE OFF RAMP AT EXIT 15. *TR
Oct 20, 2014
AIR BAGS,UNKNOWN OR OTHER
4 complaints
I WALKED OUTSIDE TO MY JOURNEY AND THE PASSENGER SIDE FRONT HEADREST WAS DEPLOYED WITH NO OCCUPANCY AT THE TIME. THE LITTLE BLACK CLIPS ARE BROKEN AND I CANNOT PULL IT BACK DOWN TO DISENGAGE.
Feb 23, 2020
MY BROTHER WAS DRIVING MY DODGE JOURNEY I WAS THE FRONT PASSENGER AND MY COUSIN WAS IN THE BACK WE WERE HIT FROM THE REAR AND WE RODE OVER TWO AND A HALF TIME AIRBAGS DID NOT DEPLOY ON EITHER SIDE AND WE ALSO SUBSTANED INJURIES I MYSELF WAS IN THE HOSPITAL FOUR DAYS AND I AM STILL OUT OF WORK TO THIS DAY
Jan 29, 2020
AIRBAG LIGHT ON WITHOUT A CRASH AND WHILE DRIVING MY CAR HORN GOES OF WITHOUT NOTICE
Nov 16, 2017
WITHOUT WARNING, THE HORN STARTS BLARING, WHETHER WE ARE IN THE CAR OR NOT. THIS HAPPENS DAILY! HAD TO TAKE THE FUSE OUT THAT CONTROLS THE HORN! THE ALARM WOULD START BLARING AT NIGHT AND WILL NOT GO OFF, WEARING THE BATTERY DOWN IF WE DO NOT HEAR IT IN THE GARAGE, WHICH IS NOT ATTACHED TO THE HOUSE. I HAVE READ COUNTLESS OTHER PEOPLE WITH THE SAME PROBLEM! NOT HAVING A HORN IS DANGEROUS, AND I'M NOT SURE IF THE AIR BAG IS AFFECTED! DODGE WANTS $105 TO CHECK THE PROBLEMS, AND APPROXIMATELY $400 TO REPAIR, PER THE SERVICE MANAGER AT THE DEALERSHIP. NO HELP FROM MANUFACTURER!
Aug 15, 2017
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
CAR WILL NOT START AT TIMES. CANT PUT IT IN GEAR AT TIMES. EAP LIGHT COMES ON WITHOUT ANY ISSUES. SEEMS ALL ELECTRICALLY ISSUES MUST REPAIR BRAKE AND TURN SIGNAL LIGHTS EVERY OTHER MONTH
Sep 02, 2019
UNCONTROLLABLE CONSTANT HORN HONKING WHILE THE VEHICLE IS DRIVING, WHILE ON OR OFF, ALSO KEY FOB DOES NOT START OR STOP THE NOISE. BEEN TO THE DEALERSHIP NON STOP SINCE GETTING THE VEHICLE AS WELL AS A FEW OTHER SHOPS AND NO ONE HAS BEEN ABLE TO COMPLETELY FIX THE ISSUE IT HAS CONTINUED TO RETURN. EVERY TRIP TO THE DEALER THEY HAVE TOLD ME THE VEHICLE IS FINE, ERASE ANY SENSORS THAT APPEAR ON THE DASH, AND SEND ME HOME UNTIL THE PROBLEMS CONTINUE TO HAPPEN. REMOVED THE FUSE TO SILENCE THE HORN NOISE BUT HAS CONTINUED TO DRAIN THE NEW BATTERY. HAVE HAD NO LUCK WITH THE VEHICLE AND NOW I CANNOT DRIVE IT BECAUSE IT KEEPS DYING. THERE IS A LOT WRONG WITH THIS VEHICLE.
Aug 06, 2019
CAR TURNS OFF WHILE DRIVING AND TRACTION CONTROL LIGHT GOES ON. STEERING AND BREAKS DO NOT WORK WHEN THIS HAPPENS CREATING AN EMERGENCY SITUATION FOR DRIVER AND PASSENGERS AS WELL AS THE PUBLIC AS CRASH IS VERY POSSIBLE. CAR WILL NOT START IMMEDIATELY UPON ATTEMPTING TO RESTART. IF IT DOES START, WITHIN 5 MINUTES THE CAR WILL SHUT DOWN AGAIN MID DRIVE. CAR FAILS TO ACCELERATE ABOVE 1500 RPMS RIGHT BEFORE CAR SHUTS OFF. .
Dec 10, 2018
TAKATA RECALL WHEN SLOWING DOWN TO A STOP LIGHT THE CAR LOCKED THE STEERING AND BREAKS. THE TRACTION CONTROL LIGHT CAME ON. I WAS UNABLE TO COME TO A COMPLETE STOP AND ENDED UP GOING HALFWAY THROUGH THE LIGHT. I TURNED THE CAR OFF THEN BACK ON. IT WAS FINE. ABOUT A MONTH LATER THE SAME THING HAPPENED AS WE WERE DRIVING ON THE HIGHWAY. WE HAD NO CONTROL OVER THE STEERING OR BREAKS. I CONTACTED THE DEALER AND THEY SAID THERE WAS NO OPEN RECALL SO THEY WOULD NOT FIX IT FOR FREE. I JUST BOUGHT THE CAR TWO MONTHS AGO.
Apr 28, 2016
EXTERIOR LIGHTING
4 complaints
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO FUNCTION AS WELL AS THE HIGH BEAMS. THE CONTACT HAD TO APPLY THE RUNNING LIGHTS DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Jan 18, 2018
DAY TIME RUNNING LIGHTS. THE JOURNEY HAS DAYTIME RUNNING LIGHTS INSTALLED BUT NOT ACTIVATED. I CONTACTED MY LOCAL DEALER AND WAS TOLD THEY ARE ONLY ACTIVATED IF THE CAR WAS SOLD NEW IN A STATE THAT REQUIRED THEM. THE DEALER SAID THEY CAN ACTIVATE BY HOOKING UP THEIR FACTORY SCANNER BUT IT WOULD COST ME SEVERAL HUNDRED DOLLARS. I DON'T UNDERSTAND WHY I NEED TO PAY TO HAVE A SAFETY FEATURE THAT WAS INSTALLED AT THE FACTORY ACTIVATED. THERE IS RESEARCH THAT SHOWS DAYTIME RUNNING LIGHTS SAVE LIVES AND SOME OF THE STATES I TRAVEL TO REQUIRE THAT I TURN ON MY HEADLIGHTS IF I DON'T HAVE DAYTIME RUNNING LIGHTS. I DISCOVERED THIS RIGHT AFTER WE BOUGHT THE VEHICLE USED.
Sep 27, 2017
ROUGHLY 3 WEEKS AGO, I WAS DRIVING HOME FROM WORK AND MY HEADLIGHTS WOULD NOT COME ON. WHEN I MADE IT HOME, I TRIED TURNING THE LIGHTS OFF AND ON. THEY WOULD POP ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OUT. AFTER A DAY OR TWO, ,Y SON CAME OVER AND CHANGED THE BULBS FOR THE HEADLIGHTS. THEY WORKED FOR ABOUT 3 WEEKS. LAST NIGHT THE SAME THING HAPPENED AGAIN. NO HEAD LIGHTS. IF YOU LEAVE THE LIGHTS IN THE ON POSITION, THEY WILL FLASH ON AND OFF AT VARIOUS TIMES. *TR
Dec 22, 2016
DRIVING ON HIGHWAY AT 5:30 AM WITH HEADLIGHTS ON. BRIGHT LIGHTS (HIGH BEAMS) CAME ON BY THEMSELVES. WOULD NOT TURN OFF. THEN WOULD FLICKER OFF AND ON. HEAD LIGHTS STAY ON. THIS HAS HAPPENED NUMEROUS TIMES SINCE, PERFORMANCE DODGE (DEALERSHIP WHERE PURCHASED BRAND NEW) SAID THEY HAD NEVER HEARD OF THAT. CHECKED FOR CODES, FOUND NONE. BRIGHT BEAMS HAVE COME ON IN DAYLIGHT WITH NO HEADLIGHTS ON. THIS IS THE SAME CAR I COMPLAINED ABOUT NOT STARTING. STILL HAVE THAT ISSUE, LAST TIME WAS IN FEB 2015. PERFORMANCE DODGE ( WHERE I PURCHASED CAR BRAND NEW) TOLD ME TO CALL A TOW TRUCK FOR A JUMP START. I TOLD THEM THIS WAS THE SAME PROBLEM OVER AND OVER AND THEY WERE AWARE OF IT, IT WASN'T A POWER ISSUE. THIS LAST TIME IN FEB. 2015, THE TOW DRIVER SAID THAT IT WASN'T A POWER ISSUE. HE HAD HIS PARTNER TURN THE IGNITION WHILE HE BARELY TOUCHED A WIRE BUNDLE UNDER THE HOOD. CAR STARTED RIGHT UP. DODGE STILL SAID NO CODES.
Jun 15, 2015
STEERING,SERVICE BRAKES,ENGINE
4 complaints
WHEN DRIVING, BOTH AT LOW NEIGHBORHOOD SPEED AND AT HIGHWAY SPEED, THE ENGINE STALLS, LIGHTS AND RADIO STAY ON, STEERING WHEEL LOCKS AND BRAKES LOCK. IT HAS HAPPENED SEVERAL TIMES INTERMITTENTLY AND UNPREDICTABLY. I DIDN'T BECOME SCARED UNTIL IT HAPPENED WHEN I WAS ON A HIGHWAY GOING 60MPH AND ALMOST WRECKED TRYING TO SAFELY EXIT (DATE INDICATED BELOW). THE CAR IS NOW IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. A MECHANIC SAID IT WAS RELATED TO A PREVIOUSLY-ISSUED SAFETY RECALL BUT WHEN I CALLED A DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR, I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, DESPITE THE GLARING SIMILARITY. I HAVE NOT RECEIVED A RECALL NOTICE AND, AS STATED, DEALERSHIPS WILL NOT REPAIR MY VEHICLE FOR FREE.
Aug 24, 2017
THIS IS REGARDS TO RECALL R03 ON A 2010 DODGE JOURNEY. I HAVE BEEN A A RECALL LIST FOR MANY MONTHS. MY VEHICLE TWICE NOW HAS SHUT OFF WHILE DRIVING FOR NO REASON. AFTER HAVING THE CAR LOOKED AT AND SPENDING MONEY I DON'T HAVE, IT WAS DETERMINED IT WAS DUE TO THIS RECALL. I HAVE MADE CALLS TO THE DEALER AND TO CHRYSLER. ALL I AM TOLD IS THESE PARTS ARE ON RESTRICTION AND THEY ARE SORRY BUT THEY CAN NOT HELP ME TO GET THIS TAKEN CARE OF AT THIS TIME. WHY IS CHRYSLER NOT CONCERNED ABOUT THE SAFETY OF IT'S DRIVERS. IF THIS HAD HAPPENED WHILE MY SON WAS DRIVING HE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. WHAT WILL IT TAKE FOR THEM TO GET THIS TAKEN CARE OF? WHEN I AM ABLE TO AFFORD ANOTHER CAR IT WILL NOT BE A CHRYSLER PRODUCT OF ANY KIND.
Nov 20, 2015
I WAS TRAVELING 70 MPH AND ENGINE JUST STOPPED RUNNING NO POWER STEERING BRAKES I WAS ABLE TO GET TO SIDE OF HIGHWAY WITHOUT ACCIDENT. CAR WOULD NOT START AGAIN UNTIL 20MINUTES LATER THEN CAR HAS RUN FINE *TR
Jul 14, 2014
SINCE WE PURCHASED OUR DODGE JOURNEY IT'S BEEN NOTHING BUT PROBLEMS WE OWN A 2010 JOURNEY. WE'VE HAD TO REPLACE BRAKES AND ROTORS, STEERING MAKES A VERY LOUD NOISE WHEN TURNING ALMOST SOUNDS LIKE ELECTRICITY AND MY VEHICLE IS NOT THE ONLY ONE I WITNESS THE SAME PROBLEM WITH ANOTHER PERSONS CAR SAME DODGE JOURNEY WE ALWAYS GET OUR CAR THE NECESSARY OIL CHANGES AND MY ENGINE MAKES A VERY FUNNY NOISE EVEN OUR MECHANIC WAS WORRIED HE TOLD US THAT OUR CAR IS STILL NEW THAT MY ENGINE HAS TO BE LEAKING BECAUSE EVERYTIME WE GET OUR ROUTINE OIL CHANGES IT SEEMS LIKE THE CAR IS LOW ON OIL. ALSO WHEN I START DRIVING AWAY IT LOSES SPEED AND MAKE A VERY UGLY SOUND. THIS IS BY FAR THE WORST INVESTMENT EVER DO NOT THROW YOUR MONEY AWAY ON ANYTHING DODGE OR CHRYSLER GARBAGE EXPENSIVE GARBAGE THEN WHEN YOU CALL THEM UP THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I THINK THE GOVERNMENT SHOULD BE MORE STRICT ON THESE KIND OF THINGS THIS IS OUR MONEY HERE WE PAY TAXES ON THESE CAR MORE SHOULD BE DONE TO PROTECT THE CONSUMER. *TR
Aug 25, 2013
STEERING,SERVICE BRAKES
4 complaints
THIS CAR IS SIX YEARS OLD AND I HAVE NOW HAD TO REPLACE BRAKE PADS AND ROTORS THREE TIMES. EACH TIME THE TECHNICIAN INDICATES THAT THERE IS MINIMAL BRAKE PAD LEFT AND THE ROTORS ARE RUSTED, PITTED AND OVERHEATED. THEY RECOMMEND IN EACH CASE THAT THE THE REPAIR IS A SAFETY CONCERN. WHAT I HAVE READ ONLINE FROM OTHER JOURNEY OWNERS IS THAT THE BRAKES ARE WOEFULLY INADEQUATE FOR THE VEHICLE SIZE AND WEIGHT. IT IS TIME THAT CHRYSLER REPAIR THIS ONCE AND FOR ALL.
Aug 11, 2017
MY STEERING STARTED TO VIBRATE EXCESSIVELY AND THEN THE BRAKES STARTED TO GET HOT, IT SOUNDED AS IF I WAS RUNNING OVER THE BUMPS ON THE SIDE OF THE ROAD THAT WARN DRIVERS THEY ARE ABOUT TO LEAVE THE ROAD; HOWEVER, I WAS NO WHERE CLOSE TO THEM. THEY EVENTUALLY STUCK AND BEGAN TO SMOKE. I STOPPED THE CAR AND LEFT IT IN A PARKING LOT SO THAT IT WOULD NOT BURN TO THE GROUND IF I DECIDED TO DRIVE IT. BOTH DRIVER AND PASSENGER SIDE ROTOR AND CALIBER WERE CHANGED AND I AM STILL HAVING PROBLEMS WITH THE BRAKES STICKING. *TR
Mar 26, 2015
ROTORS ARE WARPED CAUSING A SHAKING, WOBBLING STEERING WHEEL WHEN APPLYING BRAKES. SO FAR, 3 SETS OF ROTORS HAVE BEEN PUT ON THIS VEHICLE (1 FROM FACTORY AND 2 FOLLOW ON SETS BY DEALER DUE TO CONTINUAL FAILURE OF ROTORS...) THERE ARE ONLY 21000 MILES ON THIS JOURNEY AND IT WILL SOON NEED A 4TH SET OF ROTORS. THE PERSISTENCE OF ROTOR FAILURE MAKES IT HARD TO STEER THE CAR SAFELY AS THE STEERING WHEEL SHIMMIES VIOLENTLY WHEN APPLYING THE BRAKES. THE ROTOR FAILURES ARE ALSO CAUSING UNSAFE, PREMATURE AND UNEVEN WEAR ON THE TIRES. IN ALL, THE 2010 JOURNEY IS UNSAFE TO DRIVE BECAUSE OF THE CONSISTENT ROTOR FAILURES. I DO NOT KNOW WHAT DO DO.
Sep 22, 2013
PURCHASED DODGE JOURNEY IN DECEMBER OF 2011. HAVE ONLY DRIVEN 11,300 MILES. BOUGHT 4 NEW TIRES TWO MONTHS AGO. HAVE BEEN KEEPING UP WITH ALL REGULAR MAINTENANCE TO THE VEHICLE. WHEEL SHAKES TREMENDOUSLY WHEN APPLYING THE BRAKES. ALSO, CAR DRAGS WHEN RELEASING THE THROTTLE. A CAR CUT ME OFF AND I HAD TO BRAKE FAST. BRAKES DIDN'T FEEL LIKE THEY WERE WORKING PROPERLY. *TR
Sep 21, 2012
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
3 complaints
It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road . Even when the car was in park and key out of the ignition the lights on dashboard would light up , like the car never totally shut off?Replaced ecm afterwards thinking that was the problem but wasn’t the case (I still have the original ecm unit ) and still there was a battery drain , driving it and the lights lit up the dashboard and stalled out . You can here a buzzing sound after the car if off and key is removed ?
Jun 24, 2025
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED! *TR
Oct 23, 2014
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDENCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARLY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED! *TR
Oct 23, 2014
AIR BAGS,SEATS,UNKNOWN OR OTHER
3 complaints
I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.
Oct 25, 2021
PASSENGER SIDE HEAD REST DEPLOYED FOR UNKNOWN REASON. NOT IN ACCIDENT.VEHICLE WAS PARKED.
Mar 03, 2021
THE HEADREST ON OUR 2010 DODGE JOURNEY POPPED OPEN AS WE WERE DRIVING DOWN I-20. NO ACCIDENT, NO BUMP IN THE ROAD, NO SUDDEN STOP... IT JUST SPRUNG OPEN AND SMACKED MY HUSBAND IN THE BACK OF THE HEAD.
Feb 18, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
3 complaints
ON OUR WAY TO THE COAST MY HEADLIGHT WENT OUT COMPLETELY AND HAD TO USE ONLY TO DAY LIGHTS AND FOG LIGHT NO HEADLIGHT WOULD COME ON THEY WOULD ONLY FLICKER. I WAS STILL A HOUR FROM THE COAST AND 3 HOURS FROM HOME IN THE MIDDLE OF THE NIGHT. THE HORN GOES OFF RANDOMLY AND IS ANNOYING SAME WITH THE WIND SHIELD WIPERS. THEY GO AT RANDOM AND ARE NOT NEEDED.THE HORN IS WHEN I AM STATIONARY. THE WIPERS GO AT ANYTIME MOVING OR STOPPED. THE CAR ACTS POSSESSED. I AM SCARED TO DRIVE AT NIGHT DUE TO THE HEADLIGHTS FUNCTIONALITY I HAD MY NEPHEW WITH ME WHEN I HAD THE HEADLIGHTS STOP WORKING AND I WILL NOT PUT HIM IN DANGER AGAIN. THIS NEEDS FIXED.
Apr 17, 2021
MY HUSBAND AND I PURCHASED A 2010 DODGE JOURNEY SE VIN#[XXX] IN YEAR 2010 IN CANADA, IN 2013 WE IMPORTED IT INTO US AND WE ARE LIVING IN MICHIGAN. DURING THE FIVE-YEAR OWNERSHIP, THIS VEHICLE HAS BEEN CAUSING SAFETY PROBLEM MANY TIMES, THE ISSUE IS SUDDEN LOST OF ELECTRIC POWER FOR TURNING SIGNAL, WIPER MOTOR POWER, RADIO AND ALL DASHBOARD LIGHT, EXCEPT THE ENGINE RUNNING. THE FIRST TIME OF SUCH INCIDENT HAPPENED WITHIN 1 YEAR OF OWNERSHIP WHILE WE WERE AT TURNING SIGNAL, THE VEHICLE LOST TURNING SIGNAL CAUSED CONFUSION TO THE VEHICLE BEHIND AND ALMOST CAUSED AN ACCIDENT, AND SINCE THEN EVERY FEW MONTHS OR SO THIS INCIDENT HAPPENS, THE DEALER DID MULTIPLE REPAIR TO IT, BUT NEVER REALLY SOLVED THE PROBLEM. MANY TIMES THE DEALERS COULD NOT REPLICATE THE ISSUE WE REPORT. I RECENTLY EXPERIENCED TWICE OF SUCH INCIDENTS, ONE WAS DURING RAINING DAY AND THE WIPER LOST POWER I COULD NOT SEE AHEAD AND HAD TO STOP ON ROAD, THE MOST RESENT WAS YESTERDAY I LOST VENTILATION TO THE WINDOW AND COULD NOT SEE THROUGH THE WINDOW DUE TO MOISTURE ON WINDOW. I VIDEO TAPED THESE TWO INCIDENTS AND WOULD LIKE TO FORWARD TO YOU IF I CAN FIND A WAY TO ATTACH TO THIS COMPLAIN LETTER. THIS IS VERY SERIOUS SAFETY ISSUE CAN CAUSE FATAL ACCIDENTS, WE NEED YOUR HELP TO FORCE MANUFACTURE TO ADMIT THE ISSUE AND ADDRESS THE ISSUE IMMEDIATELY BEFORE FATAL ACCIDENT HAPPENS. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 27, 2014
WHILE DRIVING I RANDOMLY LOSE ALL INTERIOR POWER - WINDOWS, WIPERS, RADIO, AC, SIGNALS. ENGINE CONTINUES TO RUN AND STEER FINE. SHUTTING OFF IGNITION AND RESTARTING CORRECTS PROBLEM. IT HAPPENS WITH NO WARNING AND NO APPARENT CAUSE. AC BLOWER BURNED OUT ABOUT A YEAR AGO; DEALER SAID IT WAS DUE TO A SHORT AND THEY FIXED THE SHORT FOR FREE, BUT THAT DIDN'T SOLVE THE POWER LOSS PROBLEM. I'VE FOUND THAT PUSHING THE IGNITION FOB SLIGHTLY IN - OR PULLING SLIGHTLY OUT - WHEN IT HAPPENS CAN RESOLVE THE PROBLEM WITHOUT HAVING TO RESTART THE VEHICLE BUT I WORRY THAT THIS PROBLEM WILL BURN OUT THE AC BLOWER AGAIN. THIS LOSS OF INTERIOR POWER HAPPENS ON AVERAGE ONCE EVERY 4 TO 6 WEEKS; IT'S A SAFETY ISSUE SINCE I THE WIPERS OR DEFOG MAY STOP WORKING WHEN IT'S RAINING. I DON'T KNOW IF IT AFFECTS AIRBAG PERFORMANCE AND I'D RATHER NOT FIND OUT THAT HARD WAY. *TR
Aug 23, 2014
POWER TRAIN,ENGINE
3 complaints
HOT OIL LIGHT CAR WAS MOVING THE HOT OIL LIGHT CAME ON CAR WOULD START FOR TWO HOURS IN PARKING LOT POWER TRAIN MODULE HAD TO BE REPLACE. *TR
May 28, 2020
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE PULLED AND CAUSED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE GEARS HESITATED TO SHIFT. THE CONTACT SMELLED BURNING WIRES EMITTING FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THREE WEEKS AND THEN DIMMED. RECENTLY, THE CHECK OIL AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER PROVIDED CASE NUMBER: 31647063. THE APPROXIMATE FAILURE MILEAGE WAS 128,400.
May 17, 2017
HAVE A COMPLAINT ABOUT MY 2010 DODGE JOURNEY SE. FOR THE LAST TWO MONTHS IT HAS BEEN AN ONGOING ISSUE. I HAD THE STARTER REPLACED, THE WIN MODULE REPLACED. PROBLEM WENT AWAY FOR A FEW WEEKS. THEN CAME BACK. IT HAS BEEN NO STARTING ON AND OFF THE LAST TWO WEEKS. EVERYTHING ELSE WORKS WHEN I TURN THE IGNITION. BUT NOTHING HAPPENS WITH THE ENGINE. AUGUST 26TH, 2014 I WENT TO PICK MY SON UP FROM DAYCARE. MY CAR WOULDN'T START. IT WOULDN'T START ALL EVENING. THEN THE FOLLOWING DAY IT STARTED AND I HAD MY FIANCE TAKE IT BECAUSE I AM NERVOUS AND UNCOMFORTABLE DRIVING MY CAR. AFTER MY FIANCE GOT OUT OF WORK THE CAR WOULDN'T START AND HE HAD TO LEAVE IT AT WORK. IT IS EFFECTING MY WORK AND MY PERSONAL LIFE. IT WAS SMOLDERING HOT OUT AND I WAS WITH MY SON. I CAN'T KEEP DOING THIS WITH MY CAR. I DON'T KNOW IF IT'S A TIPM ISSUE, BUT I ALSO HAVE THE SUGGESTION THAT IT'S A FAULTY TRANSMISSION RANGE SENSOR AS WELL. PLEASE HELP ME. MY LOAN IS WORTH MORE THAN THE ACTUAL CAR. AND MY LAST OPTION IS TO TAKE IT TO A DEALERSHIP IN INWOOD, NY THAT HAS A BAD REPUTATION FOR FIXING THINGS THAT DON'T NEED TO BE FIXED. *TR
Aug 28, 2014
ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
I WAS DRIVING AND THE CAR CUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO CRANK BUT WOULD NOT FULLY TURN OVER. HAD A MECHANIC PULL UP TO SEE WHAT THE ISSUE WAS AND HE SAID IT COULD BE THE CRANKSHAFT. REMOVED IT, NOW I CANNOT FIND THE PART BECAUSE THEY ALL LOOK LIKE THE CAMSHAFT AND MY PART IS STRAIGHT VS THE L SHAPE.
Feb 05, 2020
STEERING COLUMN CONTROL MODULE HAS GONE BAD. DRIVING DOWN RODE AND STARTS SHAKING UNCONTROLLABLE WHILE HARD TO STOP. LOOKED UP RECALL AND SEE IT WAS RECALLED ON 2009 BUT NOT 2010 YET.
May 29, 2019
ON MY WAY HOME FROM WORK, TRAVELING 55 MPH, AND I PUT MY RIGHT TURN SIGNAL ON, AND HIT THE BRAKES TO SLOW DOWN. I TAPPED THEM AS I WAS QUITE A DISTANCE BEFORE MY TURN AND IT WAS DARK. I DID NOT "SLAM ON THE BRAKES", I JUST PRESSED THEM. MY DASH LIGHTS LIT UP WITH ESP/BAS. I SPOKE WITH FRIENDS WHO SAID IT WAS A TRACTION CONTROL PROBLEM. I DID TURN THE CAR OFF, ONCE I WAS HOME, AND TURN IT BACK ON - ON THE OFF CHANCE THE LIGHT WOULD SHUT OFF, BUT IT DIDN'T. IN READING ON LINE, IN DODGE FORUMS, THIS SEEMS LIKE A FAIRLY COMMON PROBLEM ONCE THE 2010 JOURNEY HITS ON OR ABOUT 50K MILES. I'M CONCERNED. *TR
Dec 17, 2014
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
3 complaints
24/7 CONSTANT HORN AND ANTI THEFT ALARM GOES OFF. AIR BAG LIGHT FLASHES WHILE DRIVING AN HORN/ALARM BLARE. DRIVING ON THE I10 HIGHWAY IN ARIZONA WEST BOUND HORN BEGAN GOING OFF AT TWO SEMI TRUCK DRIVERS WHO HIT THEIR BREAKS TO AVOID A WARNING HONK. HAD TO PULL OVER WITH POLICE OFFICERS TO REMOVE HORN FUSES TO STOP. DRIVING ON STREETS, SITTING AT A RED LIGHT GOES OFF. SITTING AT A STOP SIGN TURNED ON, TURNED OFF. CAR ARMED FOR SECURITY AN NO ONE AROUND. VEHICLE NOT LOCKED DOORS SHUT ALARM AN HORN GO OFF LIGHTS FLASHING. DIRT ROAD, APPROXIMATELY 8:47PM SEPT 2018 HORN BLARES OFF CAUSING CYCLIST TO VERGE OFF PATH AN DIRECTLY ONTO ROAD CAR STRUCK BICYCLE TRAPPING IT UNDER VEHICLE AN DRAGGING IT 14FEET BICYCLIST WAS ABLE TO JUMP OFF IN TIME. POLICE REPORT WAS GIVEN INSURANCE WAS NOTIFIED. JOB ONSITE SECURITY NUMEROUS TIMES IN THE PAST 11MONTHS HAS NOTIFIED MYSELF OF THE CONSTANT BLARING.
Aug 03, 2019
AIR BAG LIGHT GOES ON AT CERTAIN TIMES, AND THE HORN GOES ON ALL BY IT'S SELF WHILE THE VEHICLE IS SITTING WITH OUT RUNNING, AND WHILE DRIVING, I HAD TO REMOVE THE FUSE TO STOP THE HORN FROM GOING OFF ON IT'S OWN, BUT NOW I HAVE NO HORN AND THAT IS A SAFETY ISSUE
Dec 06, 2017
TAMARA RECALL... SINCE I GOT THE CAR I HAVE BEEN HAVING ISSUES, FIRST AIR BAGS, REACTIONS AND FUEL SYSTEM AND TODAY AUGUST 18, 2017 AT 4:38AM MY CAR SHUT OFF WHILE IN THE HIGH WAY.
Aug 18, 2017
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
3 complaints
AIR BAG LIGHT IS ON CAR ELECTRICAL SYSTEM MALFUNCTIONS ENGINE STARTS WHEN IT WANTS TO. I'VE ALREADY REPLACED THE BATTERY AND STARTER
May 15, 2019
THE HORN BLOWS BY ITSELF, WHILE DRIVING AND WHILE SITTING IN THE GARAGE UNOCCUPIED. IT HAS SHUT OFF WHILE DRIVING IN HEAVY TRAFFIC AND I HAD TO PUT IT IN NEUTRAL TO RESTART IT. THE AUR BAG LIGHT HAS COME ON AND APPARENTLY IN THE WORDS OF MY MECHANIC "I CAN'T FIND ANYTHING WRONG WITH IT". THE AIR AND HEAT STOPPED WORKING IN THE BACK OF THE VEHICLE LAST YEAR. THE CHECK ENGINE LIGHT GOES ON AND OFF. I'VE HAD IT TOWED TO THE SHOP TWICE BECAUSE IT WOULD NOT START, JUST TO BE TOLD IT CRANKED RIGHT UP ONCE AT THE SHOP AND AGAIN "I CAN'T FIND ANYTHING WRONG WITH IT". IT DOESN'T ACCELERATE LIKE IT'S SUPPOSED TO WHEN TAKING OFF, JERKS AND LAGS, AND ONCE ACCELERATED IT CONTINUES TO JERK AND LAG.
Jun 26, 2018
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ABS, CHECK ENGINE, AND AIR BAG WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART AFTER IT WAS PARKED FOR AWHILE. THE VEHICLE WAS TAKEN TO THE DEALER (BILL LUKE, LOCATED AT 2425 W CAMELBACK RD, PHOENIX, ARIZONA 85015), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE DEALER MENTIONED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND SUGGESTED THAT THE TIPM BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
May 24, 2017
STEERING,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST STEERING ABILITY. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, AND THEN DROVE TO HER DESTINATION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AGAIN ON OCTOBER 18, 2018. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Oct 18, 2018
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. THE VEHICLE WAS TAKEN TO UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR., PEKIN, IL 61554, 309-382-1000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COOLANT NEEDED TO BE ORDERED AND REPLACED. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Jun 15, 2018
CAR ENGINE STALLS WHEN BRAKING, SLOWING DOWN AND ALSO STOPPING AT STOP SIGNS. RANDOMLY OCCURS OFTEN
Dec 15, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
3 complaints
IT STARTED WITH A WINDOW NOT GOING UP, THEN THE ELECTRICAL WIRES TO THE FRONT LEFT HEADLIGGT BURNED OUT AND MELTED THE BULB CONNECTOR. BULB CONNECTOR WAS REPLACED AND IT HAPPENED AGAIN. KEYLESS ENTRY FOBS STOPPED WORKING, BATTERIES WERE CHANGED AND FOBS WERE TESTED BUT THEY STILL DON'T WORK. ALARM GOES OFF AT RANDOM TIMES AND TAKES US STARTING AND MOVING THE CAR 50 FEET TO TURN IT OFF. THE OTHER NIGHT THE CAR HORN WENT OFF IN THE MIDDLE OF THE NIGHT RANDOMLY, ABOUT 12 TIMES. NOW THE HORNNIS GOING OFF AS WE DRIVE FOR NO REASON. THIS CAR CKEARLY HAS ELECTRICAL ISSUES. ELECTRICAL PARTS KEEP BURNING OUT CAUSING ME TO CHANGE THEM FOR REINSPECTION TIME BY THE STATE.
Sep 30, 2018
IT'S NOT YOUR STARTER OR ALTERNATOR IT'S YOUR NEUTRAL CUT OUT (SAFETY SWITCH). HAVE TO PUT IT IN NEUTRAL TO START. OWN A 2010 AND HAVE CALLED AND COMPLAINED ABOUT IT AS IT IS A SAFETY PROBLEM. IF YOU DON'T GET ANY SATISFACTION FROM YOUR DEALER OR DODGE FILE A DEFECT COMPLAINT FORM AND GET THEM TO INVESTIGATE A RECALL. SAVE YOUR RECEIPTS FOR ALL EXPENSES INCURRED FOR THIS ISSUE AND THEY WILL REIMBURSE YOU. IT'S BEEN HAPPENING MORE OFTEN IT IS SPORADIC, LOOKING UP THIS INFO. I SEE IT IS A PROBLEM WITH THESE VEHICLES I NEED IT FIXED I CAN NOT AFFORD TO GET STUCK I AM A SINGLE MOM.
Jun 05, 2017
MADE A LEFT HAND TURN AND SUDDENLY THE AIR CONDITIONER, RADIO, LIGHTS, WINDOWS STOPPED WORKING. DROVE TO A LOT AND PULLED OVER AND EVERYTHING CAME BACK ON. THEN MOVE THE STEERING WHEEL AND EVERYTHING SHUT OFF AGAIN. TURNED THE CAR OFF AND EVERYTHING CAME BACK AND HAS WORKED FINE SO FAR. HOWEVER, THE CAR WOULDN'T START EARLIER WHEN TURNED ON. HAD TO START THE CAR 3 TIMES BEFORE IT CAME ON.
Jul 31, 2015
WHEELS
3 complaints
OEM TPMS SENSOR VALVE STEM CRACKED AND BROKE, INSTANTLY DEFLATING TIRE. MATERIAL APPEARS TO BE MANUFACTURED FROM ALUMINUM AND SHOWS SIGNS OF CORROSION APPROX 1/4" BELOW TOP OF FILL HEAD. IF VEHICLE WAS IN HIGH SPEED MOTION AT TIME OF FAILURE, THEN INSTANT TIRE DEFLATION WOULD HAVE OCCURRED AND LEAD TO A POSSIBLE LOSS OF CONTROL AND TIRE DAMAGE. A WEB SEARCH FOR SIMILAR ISSUE YIELDS A FEW LEGAL SITES THAT ARE INVESTIGATING ISSUE FOR THE 2009-2010 MODEL YEARS AS LATER MODELS WERE INSTALLED WITH RUBBER STEM.
Oct 17, 2016
I WENT TO HAVE THE TIRES ROTATED BECAUSE I WAS HAVING A PERSON REPLACE THE BRAKES AND HE COULDN'T GET THE TIRES OFF. THEY WERE CEMENTED TO THE WHEEL WELL. WHICH IN ITSELF IS A SAFETY ISSUE. IF I WOULD HAVE HAD A FLAT TIRE ON THE ROAD, I WOULD NOT HAVE BEEN ABLE TO CHANGE THE TIRE AND BEEN STUCK ON THE SIDE OF THE ROAD. TOOK THE VEHICLE TO HAVE THE TIRES ROTATED, THEY BROKE OFF ONE OF THE STUDS THAT HOLD ON THE LUG NUTS. IN REPLACING THE BRAKES AND ROTORS AT 28000 MILES, WHICH IS TOTALLY STUPID, BUT ON THE DODGE JOURNEY, A NECESSITY I GUESS, ON REPLACING ONE OF THE WHEELS AFTER NEW BRAKES AND ROTORS WERE INSTALLED, ANOTHER OF THE LUG NUT STUDS BROKE OFF. THERE WAS NOT EXCESSIVE PRESSURE BEING APPLIED TO IT. I BELIEVE THIS IS A SAFETY ISSUE. WHO'S TO SAY YOU WOULDN'T BE DRIVING DOWN THE ROAD AND HAVE ANOTHER ONE BREAK OFF. OF COURSE, IN MY CASE, I GUESS THE TIRE WOULD HAVE STAYED ON SINCE IT WAS CEMENTED TO THE WHEEL. I BELIEVE THERE IS AN ISSUE WITH THE BRAKES AND STUDS AND TIRES ON THE ALUMINUM WHEELS. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Oct 01, 2014
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE TIRE BEGAN TO LOSE AIR RAPIDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE TIRE PRESSURE SENSOR VALVE WAS FRACTURED. THE MECHANIC PLACED A TEMPORARY RUBBER VALVE STEM TO THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD NOT ASSIST WITH THE REPLACEMENT OF THE VALVE STEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Jul 19, 2012
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
DRIVER SIDE FRONT WINDOW/LOCKS/MIRROR CONTROLS DON'T WORK. REAR WINDOW CONTROLS DO WORK ON DRIVER SIDE. LOCKS AND PASSENGER WINDOW CONTROLS WORK ON PASSENGER SIDE. ALL IS EXACTLY AS IN SAFETY RECALL K07-FRONT DOOR WIRING HARNESS (STOPPED WITH MODEL YEAR 2009) SO WHY IS MY EXACT PROBLEM (2010) SHARED BY SO MANY OTHER 2010S ON THE INTERNET, TOO? I AM FRUSTRATED. MECHANIC CANNOT FIND PROBLEM. CONSIDERING BUYING A NEW MASTER SWITCH FOR DRIVER DOOR-OTHERS SAY REPLACING IT DIDN'T WORK! IT'S A KNOWN PROBLEM-SYMPTOMS EXACT AND TO THE "T"...RECALL WINDOW CUTOFF TOO SOON!!! WAS NOTIFIED OF IGNITION/KEY FOBICK RECALL, THANKFULLY! CAR OCCASIONALLY ALMOST DIES, CHUGS, AND KEEPS RUNNING. CAR STARTS AND RUNS GREAT-INTERMITTENT ALMOST DYING THING ALWAYS OUT OF THE BLUE! NOT NOTIFIED ABOUT HIGH PRESSURE POWER STEERING HOSE LEAKING PROBLEM-JUST PAID TO HAVE THAT REPLACED. POWER STEERING MAKES TERRIBLE NOISE WHEN TURNED TO RIGHT. SUSPENSION RATTLES LIKE A BOX OF BONES! WHAT NEXT? I'M GETTING THE SENSE THAT THIS VEHICLE ISN'T SAFE TO DRIVE (ESP. W/MY SON IN THE CAR)! DIAGNOSTICS AND REPAIR BILLS AND QUOTES REALLY STARTING TO STACK UP-THE MORE I LOOK INTO THIS 2010 DODGE JOURNEY REGARDING MY PROBLEMS, SEEING SO MANY OTHERS WITH SAME EXACT PROBLEMS-REALLY SURPRISED THAT THE RECALL LIST ISN'T MORE THAN IT IS! HOW MANY PEOPLE HAVE TO LIVE THROUGH THE SAME POOR QUALITY ISSUES BEFORE THE MANUFACTURER TAKES CARE OF THESE SOMETIMES SEEMINGLY PANDEMIC PROBLEMS??? STARTED BEFORE 116,000 MILES - NOW 120,115 MILES.
Mar 16, 2016
ENGINE STALLED WHILE DRIVING CAUSING LOSS OF POWER STEERING & POWER BRAKES. DIAGNOSIS REVEALED THAT ENGINE WOULD STALL IF KEY WAS MOVED SLIGHTLY. COULD HAVE CAUSED A SERIOUS ACCIDENT. SUPERSTITION SPRINGS CHRYSLER REPLACED THE WIN MODULE AT A COST OF $492.46. HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE MANUFACTURER ACCEPTS RESPONSIBILITY, INITIATES A RECALL AND TAKES CARE OF THE PROBLEM AT NO COST TO THE VEHICLE OWNER?? I BELIEVE THAT CHRYSLER CORP SHOULD REIMBURSE ME FOR THE COST OF THIS REPAIR. *TR
Mar 10, 2015
JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE FIXED. I LOVED MY CAR FOR THE FIRST COUPLE YEARS I OWNED IT, BUT LATELY IT IS NOT UP TO PAR AND WORRIES ME TO DRIVE WITH MY 2 KIDS IN FEAR OF THE UNPREDICTABLE STEERING ISSUE OR BEING STRANDED IF IT DECIDES TO NOT START AT ALL. *TR
Aug 26, 2014
TIRES,WHEELS
3 complaints
ROTTED VALVE STEMS, CAUSING TIRE BLOWOUT WHILE VEHICLE STOPPED. *TR
Feb 10, 2015
I AM CURRENTLY THE CO-OWNER ALONG WITH MY WIFE OF 2010 DODGE JOURNEY AWD . WE LIVE IN NORTHWESTERN ERIE COUNTY, PENNSYLVANIA. THIS AREA TRADITIONALLY RECEIVES 86 PLUS INCHES OF SNOW, AND SNOW COVERED ICY ROADS ARE THE NORM DURING THE SNOW SEASON. ON 5 MARCH 2014, MY WIFE NOTICED THAT THE LOW TIRE PRESSURE DASHBOARD WARNING LIGHT WAS ACTIVATED. I ATTRIBUTED THE SIGNAL TO THE LOW AIR TEMPERATURE WHICH WAS BELOW 0 DEGREE F. ON 6 MARCH 2014 AFTER I DROVE THE CAR IN 20+ DEGREES F. THE WARNING LIGHT REMAINED ACTIVATED. I TOOK THE VEHICLE TO MY LOCAL TIRE SHOP TO HAVE THE TIRE PRESSURE CHECKED BY THE PROFESSIONAL. THE OWNER/TECHNICIAN CHECKED THE AIR PRESSURE IN ALL TIRES. WHILE CHECKING TIRE PRESSURE, ONE RETAINING NUT (LOCATED ON THE OUTSIDE TIRE RIM) WHICH HOLDS THE TIRE SENSOR MONITOR (LOCATED INSIDE THE TIRE) SPLIT, AND ONE HALF OF THE NUT FELL ONTO THE FLOOR. UPON FURTHER INSPECTION THE REMAINING RETAINING NUTS WERE FOUND TO BE CORRODED, BUT NOT CRACKED. THE TECHNICIAN/OWNER EXPLAINED TO ME WHAT THE PROBLEM WAS, AND WHAT THE RESULTS COULD BE IF THE SENSOR MONITOR WAS NOT IMMEDIATELY REPLACE. HE ALSO GAVE ME EXAMPLES OF OTHER CUSTOMERS TO WHOM THE SAME THING HAD HAPPENED. THE BIGGEST DANGER ACCORDING TO HIM WAS A SUDDEN LOSS OF TIRE AIR PRESSURE WHICH COULD CAUSE AN ACCIDENT. HE STATED HE FINDS THE RETAINING NUT PROBLEM ONLY ON CHRYSLER/FIAT VEHICLES. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE AT MY EXPENSE THE TIRE PRESSURE SENSOR MONITOR WAS REPLACED. THE DEALERSHIP ALSO STATED THAT THEY COULD NOT UNDER FEDERAL LAW REPLACE THE SENSOR MONITOR WITH A STANDARD TIRE VALVE. I FEEL THAT THESE MONITORS NEED TO BE CONSIDER FOR A SAFETY RECALL. PLEASE ADVISE ME AND OTHER OWNERS (ESPECIALLY THOSE WHO RESIDE IN COLD, SNOWY CLIMATES) OF CHRYSLER/FIAT PRODUCTS AS TO REMEDIES TO THIS POTENTIALLY SERIOUS SAFETY CONCERN AND FINANCIAL BURDEN. *TR
Mar 06, 2014
I WAS DRIVING AND MY TIRE BLEW OUT, I WAS TOLD THAT IT WAS BECAUSE THE TIRE PRESSURE MONITORING SYSTEM WAS CORRODED, CRACKED AND SPLIT IN HALF. UPON CHECKING OF ALL MY TIRES, ALL OF THEM ARE CRACKED AND CORRODED. ON THE TIRE THAT BLEW THE STEM WAS TOTALLY SPLIT IN HALF. THIS IS A HUGE SAFETY ISSUE, THEY CHANGED TO PLASTIC IN THE 2011 JOURNEY'S. WE BOUGHT THE CAR 1 1/2 MONTHS AGO AS A CERTIFIED USED CAR. *TR
Aug 06, 2012
ELECTRICAL SYSTEM,VISIBILITY
3 complaints
MY HUSBAND STOPPED BY THE HOUSE DURING HIS BREAK, AT THIS TIME THE CAR WAS FINE. WHEN HE WENT TO GO BACK TO WORK THE WINDOWS WERE ALL DOWN AND THE DOORS WERE UNLOCKED. THIS HAPPENED LAST WEEK AS WELL. ON FIVE DIFFERENT OCCASIONS WHILE DRIVING THE CAR WOULD SHUT OFF. THE FIRST TIME THIS HAPPENED I ALMOST RAN INTO THE SIGN AND POSTAL BOX ON THE SIDE WALK. TWO TIMES IT WAS AT A STOP LIGHT. THE OTHER TWO TIMES IT WAS WHILE DRIVING, DURING THESE TWO TIMES WE WERE ABLE TO GET THE CAR IN THE TURNING LANE. WHEN WE TOOK THE CAR IN THE MECHANICS TOLD US THAT THE CHIP IN THE KEY WAS BAD AND THAT IS WHY THE CAR STOPPED. BUT RECENTLY AFTER TAKING IT TO A DIFFERENT MECHANIC WE LEARNED ABOUT THE RECALLS. TO BE HONEST I AM VERY SCARED TO DRIVE THIS VEHICLE ESPECIALLY WITH MY KIDS. IS THERE A PROGRAM FOR THESE VEHICLES TO BE PURCHASED BACK SO THAT I CAN GET A SAFER CAR? *TR
Aug 11, 2014
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE CONTACT NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AND THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND REPAIRS, BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS THAT WERE PERFORMED BY THE TECHNICIAN. THE FAILURE PERSISTED AFTER THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Mar 09, 2012
WINDOWS GO UP AND DOWN AUTOMATICALLY AT WILL. DRIVERS SIDE GETS STUCK IN EITHER POSITION AND THEN GOES UP OR DOWN AT WILL. THIS OCCURS WHEN VEHICLE IS EITHER STANDING STILL OR IN MOTION. *TR
Dec 16, 2011
AIR BAGS,SEATS
2 complaints
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.
Aug 30, 2025
BOTH AIR BAGS ON MY HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN A ACCIDENTS
Mar 18, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
2 complaints
I HAVE BEEN HAVING PROBLEMS WITH THE HORN SOUNDING OFF ON ITS OWN. WINDSHIELD WIPERS RUNNING BY THEM SELVES. HEADLIGHTS FLASHING AND PROBLEMS WITH PICKING UP SPEED. I HAVE CHECKED ALL GROUND WIRES AND FUSES AND EVERYTHING IS IN TACK
Apr 07, 2021
DRIVING DOWN THE INTERSTATE, ALL OF A SUDDEN MY HEATING/COOLING WOULD SHUT OFF ALONG WITH MY RADIO. THEN IT WOULD COME ON. IT DID THIS SEVERAL TIMES. SHORTLY AFTER THAT, MY TURN SIGNALS NO LONGER WORKED AND IT CAUSED ME TO ALMOST GET IN AN ACCIDENT. I WAS DRIVING APPROXIMATELY 65-70 MPH. IT CONTINUED TO DO THIS EVEN AFTER STOPPING. A WEEK LATER, AS I GOT UP TO GO TO WORK IN THE MORNING, IT WOULDN'T START. IT WOULD JUST CLICK WHEN ATTEMPTING. IT WASN'T SENDING THE SIGNAL TO THE STARTER TO GET IT GOING. I WAS STRANDED. I FEEL LIKE MY VEHICLE IS POSSESSED AND IT'S REALLY SCARY. *TR
Oct 18, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
2 complaints
THE CAR WILL NOT START ....I CAN JUMP IT ...GET IT RUNNING BUT THEN WITHIN 2 HOURS IT IS COMPLETELY DEAD I HAVE REPLACED EVERYTHING AND NOTHING IS WORKING FROM WHAT I HAVE READ THIS IS AN ONGOING ISSUE WITH THE DODGE JOURNEY AND THIS NEEDS TO BE FIXED BY DODGE ....THIS IS VERY VERY DANGEROUS BECAUSE IT ALSO WILL STALL OUT WHILE DRIVING IN THE MIDDLE OF THE ROAD....PLEASE PLEASE RESEARCH THIS AND MAKE DODGE DO SOMETHING...I HAVE HAD IT AT THE DEALER AND THEY SAY EVERYTHING TESTS OUT FINE WITH IT ....MY 16 YEAR OLD SON DRIVES THIS VEHICLE AND IF SOMETHING HAPPENS TO HIM BECAUSE OF THE CAR MALFUNCTION I WILL SUE THE [XXX]OFF DODGE !!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Aug 22, 2020
WHILE DRIVING, ALL ELECTRICAL GOES OUT OR FLICKERS. THE CAR WILL SOMETIMES LOSE POWER ON ACCELERATION ABOVE 20MPH REGARDLESS IF TURNING, ON HIGHWAY OR NEIGHBORHOOD ROADS. THIS HAS HAPPEN A FEW TIMES SINCE LAST MONTH AND THOUGHT IT WAS MY BATTERY. I EXCHANGED THE BATTERY AND THE ISSUE WASNT RESOLVED.
Nov 09, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
HEADLIGHTS STOPPED WORKING ON AND OFF WHILE DRIVING. HAD TO REPLACE $1000 ELECTRICAL PANEL. AIRBAG LIGHT WILL NOT GO OFF. IGNITION SWITCH, ACCELERATION SWITCH, BRAKE SWITCH, AND CRUISE CONTROL SWITCH ALL NEEDING REPLACED AFTER THIS WAS DONE. EGR VALVE PROBLEMS. MY CAR JUMPS, ACCELERATION PROBLEMS WHILE DRIVING, BRAKES LESS SENSITIVE AND HAVING TO STOP FROM A DISTANCE, CRUISE CONTROL WORKS THEN STOPS WORKING WHILE DRIVING. WINDOW SWITCH,MOTOR AND WIRING REPLACED ON DRIVERS SIDE AND WORKS SOMETIMES BUT MOSTLY DOESN'T WORK. *TR
May 21, 2020
HORN RANDOMLY HONKS (WHILE IN MOTION AND WHILE PARKED TURNED OFF), DOORS LOCK/UNLOCK RANDOMLY (WHILE PARKED) AND THE HEADLIGHTS AND FLASHERS GO ON AND OFF (WHILE PARKED). I PULLED THE FUSE FROM THE HORN SO THAT IT DOESN'T HONK WHILE DRIVING DOWN THE ROAD OR BEING PARKED IN MY GARAGE OVERNIGHT. RECENTLY I HAVE REPLACED THE ALTERNATOR AND BATTERY AND THE VEHICLE WILL NOT START IN THE MORNING AFTER SITTING ALL NIGHT LONG. I DRIVE THE VEHICLE TO WORK PARK IT AND WHEN I GET READY TO LEAVE THE OFFICE FOR THE DAY THE VEHICLE IS DEAD ONCE AGAIN. SOMETHING IS DRAINING THE BATTERY...WE HAVE NOTHING PLUGGED INTO ANY OUTLETS OR CIGARETTE LIGHTERS INSIDE THE VEHICLE. EVEN DOUBLE CHECKED THAT ALL INTERIOR LIGHTS ARE OFF.
Jun 14, 2018
SUSPENSION,ELECTRICAL SYSTEM
2 complaints
I HAVE TAKEN IT GOTTEN IT FIX SO MANY TIMES THE LIGHT WILL STAY OFF FOR A WEEK THEN THE CHECK ENGINE LIGHTS KEEP COMING ON SAYING THE SAME THING OVER AND OVER. THEN IT WILL ADD MORE THINGS THAT IS WRONG. IT WILL CUT OFF WHILE DRIVING ALL THE LIGHTS COME ON. I WON'T GET ON FREEWAY SCARED IT WILL JUST CUT OFF
Jan 29, 2020
MY CAR ALMOST CAUGHT A FIRE FROM THE CIGERATTI LIGHTER WHEN I WAS CHARGING MY CELL PHONE AND ALSO MY HORN GO OFF ON ITS ON FOR A CERTAIN AMOUNT OF TIME AND THE LIGHTS AS WELL
Feb 14, 2018
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
2 complaints
FIRST MAJOR PROBLEM IS CAR STARTS WHEN IT FEELS LIKE IT, HAD TO REPLACE STARTER ($520) IN THE FIRST WEEK THAT I OWNED THE VEHICLE AFTER GETTING A JUMP SEVERAL TIMES I PURCHASED I JUMP KIT ($125)IN CASE IT WOULDNT START AND THERE WERE NO OTHER CARS AROUND THEN THE JUMP KIT WOULDNT EVEN WORK. SO I HAD TO HAVE THE CAR TOWED ($130) AND THE STARTER REPLACED. IF I SHUT THE CAR OFF AND TRY TO START IT AGAIN 10 MINS LATER IT WONT START BUT IF YOU WAIT ABOUT AN HOUR, IT WILL START. THIS STILL HAPPENS AFTER HAVING THE STARTER REPLACED SO I HAVE TO KEEP THE CAR RUNNING OR RISK BEING STRANDED FOR AN HOUR OR SO. SECOND PROBLEM, ABOUT A MONTH AFTER BUYING THE VEHICLE I WAS ON THE HIGHWAY AND WAS USING THE CRUISE CONTROL, WAS GOING DOWN A HILL AND THE RPMS WENT ALL THE WAY UP INTO THE RED AND HIGH AS IT COULD THEN WENT DOWN TO ZERO AND THE ENGINE COMPLETLY STALLED WHILE ON THE HIGHWAY. SINCE THEN I HAVEN'T USED THE CRUISE CONTROL. THIRDLY, THE PASSANGER SIDE HAS ZERO HEAT. THE DEFROSTER, THE HEAT VENTS ON THE DASH AND THE HEAT VENTS AT THE FEET ALL BLOW OUT COLD AIR. FOURTH PROBLEM, THE HORN WOULD HONK RANDOMLY, WHILE DRIVING OR PARKED. 5TH PROBLEM THE KEY FOB DOES WHAT IT WANTS WHEN IT WANTS. CAME OUT OF THE MALL AND MY ALARM WAS GOING OFF (JUST THE LIGHTS I HAD TO REMOVE THE HORN FUSES BECAUSE OF THE HONKING ISSUE) AND COULD NOT TURN THE ALARM OFF OR UNLOCK THE DOORS WITH THE FOB, HAD TO USE THE ACTUAL KEY FROM INSIDE THE FOB TO GET IN THE CAR AND THEN START IT, SHUT IF OFF THEN I WAS ABLE TO SHUT OFF THE ALARM. 6TH PROBLEM THE CAR WILL RANDOMLY UNLOCK WHEN I'M NOT EVEN HOLDING THE KEY FOB AND THE FRONT WINDOWS WILL ROLL DOWN HALF WAY. THIS CAR HAS BEEN NOTHING BUT ISSUES SINCE I BOUGHT IT DODGE NEEDS TO HAVE A RECALL FOR THIS VEHICLE THERE ARE SO MANY SAFETY ISSUES! BOUGHT THIS CAR BECAUSE I WANTED A SAFE VEHICLE FOR MY FAMILY AND THIS CAR HAD BEEN ANYTHING BUT!
Dec 20, 2019
THE KEY FOB WAS THE FIRST THING I NOTICED,IT WOULDN'T LOCK/UNLOCK THE CAR, HANGED THE BATTERY,NOTHING CHANGED. MONTHS LATER I CANNOT LOCK/UNLOCK WITH THE KEY FOB OR ON THE DOOR PANEL.THE CAR STAYS UNLOCKED ALL THE TIME (NOT GOOD) ALSO THE BACK WIPER NO LONGER WORKS..NOW, THE HORN...THE HORN DOES NOT STOP HONKING!!! DOESN'T MATTER IF YOU'RE DRIVING OR THE CAR IS OFF AN PARKED..... ALSO UNSAFE. I HAD TO DISCONNECT IT AND BEEN WITHOUT FOR OVER A YR. I'VE CONTACTED DODGE..SEEMS TO BE THE SAME STORY I SEE ONLINE,THEY ARE SURPRISED AND NEVER HEARD OF ANYONE HAVING AN ISSUE🤔🤔 SEEMS FISHY. AND LET'S NOT FORGET THE ENGINE,IT SOMETIMES STARTS ..SOMETIMES I HAVE TO WAIT FOR IT TO KICK IN. I USED TO NOT EVEN BE ABLE TO TURN IT ON AT ALL AND HAVE TO SHIFT IT IN DIFF. GEARS TO GET IT TO GO. I AM HOPING SOMEONE CAN HELP.IM FED UP WITH DODGE.
Apr 05, 2018
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
AS I WAS DRIVING I TIRED TO TURN THE WHEEL TO GO AROUND A SMALL CURVE ON A CITY STREET AND IT WOULDN'T TURN. I COULD FEEL THE CAR STARING TO DIE. AS I PUT THE CAR IN PARK TO TURN THE IGNITION OFF THE BREAK PEDAL WOULD NOT WORK. I WAS ABLE TO TURN THE CAR OFF AND RESTART WITHOUT ANY ISSUES. LATER MY HORN STARTED HONKING ON ITS OWN. AND CONTINUES TO HONK RANDOMLY. ALSO THE ALARM RANDOMLY WENT OFF ONCE YESTERDAY. TODAY IT HAS RANDOMLY HONKED ALL AFTERNOON.
Sep 03, 2019
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL STARTED TO SHAKE EXCESSIVELY. THE CONTACT MENTIONED THAT THE ESC AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Apr 01, 2015
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
2 complaints
THE VEHICLE CONTINUOUSLY STALLS WHILE I'M DRIVING. I HAVE NOT DRIVEN ON THE HIGHWAY BECAUSE IT'S A MAJOR SAFETY ISSUE. THE HORN GOES OFF CRAZILY SOMETIMES WHILE PARKED. AND, RECENTLY WHILE DRIVING LOCALLY IN MY NEIGHBORHOOD THE CAR OVER HEATED. THE ENGINE LIGHT COMES ON OFF , AND SOMETIMES I HAVE TO WAIT A WHILE BEFORE I CAN GET THE CAR TO START. I HAVE BROUGHT IT TO A PRIVATE MECHANIC ON NUMEROUS OCCASIONS AND HE'S UNSURE OF WHAT'S GOING ON AND QUESTIONS RECALL. I HAVE SPENT THOUSANDS OF DOLLARS AND IT'S BEEN A FRUSTRATING JOURNEY WITH THIS JOURNEY.
Aug 27, 2019
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED NORMALLY. ON NUMEROUS OCCASIONS WHEN PARKED, THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE DRIVING OVER 50 MPH, THE VEHICLE WOULD VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE BATTERY AND STARTER WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE TECHNICIAN ALSO INFORMED THAT THERE WAS A SUSPENSION FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Sep 24, 2015
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
THE VEHICLES BATTERY DRAINS OVERNIGHT WITH NOTHING LEFT ON. THE HORN GOES OFF ON ITS OWN WEATHER THE VEHICLES IS IN MOTION OR PARKED. THE VEHICLES CUT OFF IN THE MIDDLE OF THE FREEWAY AND MECHANIC GUY CAN NOT FIND ANYTHING WRONG. I HAVE SEEN MANY COMPLAINTS FROM CUSTOMERS WITH SAME PROBLEM ON OTHER PLATFORMS ONLINE.
Mar 03, 2019
I HAVE NOT KEPT TRACK OF SPECIFIC DATES, HOWEVER I NOW PLAN ON DOING SO. SINCE I'VE PURCHASED THIS CAR I'VE HAD ISSUES WITH IT STARTING. OF COURSE I TAKE IT BACK TO THE DEALER WHERE I'M TOLD THEY CAN'T FIND ANYTHIGNG WRONG WITH IT, THE SECOND TIME I'M TOLD IT JUST NEEDED A SOFTWARE UPDATE, AND THE THIRD I DECIDED TO TAKE IT SOMEWHERE ELSE. I KNOW IT'S NOT THE STARTED, BATTERY, ALTERNATOR, OR FUEL PUMP. I'VE BEEN TOLD IT HAS TO BE ELECTRICAL OR A SOFTWARE ISSUES. BASICALLY EITHER DODGE KNOWS WHAT THE ISSUE IS AND IS LYING OR THEY REALLY HAVE NO IDEA. EITHER WAY I PAY A LOT TO HAVE A REALIABLE CAR AND IT'S REALLY FRUSTRATING TO GO INTO THE GROCERY STORE COME OUT AND MY CAR DOESN'T WANT TO START, OR HAVE TO LEAVE FOR WORK AND END UP BEING LATE BECAUSE AGAIN MY CAR DECIDES IT DOESN'T WANT TO START. EACH TIME THE DEALERSHIP HASN'T CHARGED ME ANYTHING. I'VE BEEN DRIVING MY CAR AND THE ENGINE HAS JUST CUT OFF. I'VE HAD MY WINDOWS ROLL DOWN ON THERE OWN. BECAUSE THIS SEEMS TO BE A TRENDING ISSUE I WILL NOW TRACK THINGS MORE CAREFULLY. I DO HAVE A VIDEO AVALIABLE OF THE MOST RECENT ISSUE: HTTPS://YOUTU.BE/GC7XCX263RY
Dec 08, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE WINDOWS INDEPENDENTLY ROLLED UP AND DOWN, THE HORN ACTIVATED INDEPENDENTLY, AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED TWICE; HOWEVER, THE FAILURE WAS ONGOING. JT'S DODGELAND AND FIAT OF COLUMBIA (190 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 832-1255) WAS CONTACTED, BUT THE CONTACT DECIDED NOT TO HAVE THE VEHICLE DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,999.
Sep 18, 2018
AFTER GETTING OFF FROM A LONG DAY AT WORK. LEAVING THE PARKING LOT ON THE SECOND FLOOR FROM WORK I WAS COMING DOWN THE RAMP WHEN I LOST COMPLETE CONTROL OF THE VEHICLE. THE VEHICLE COMPLETELY SHUT DOWN ON ME LEAVING ME TO FLOOR THE BREAK TO STOP THE VEHICLE ALMOST CAUSING ME TO CRASH INTO THE CURB. ALL SERVICE LIGHTS COME UP ON DASH BOARD WINDSHIELD WIPERS STARTED GOING ON AND THE CAR COMPLETELY SHUT OFF WORST THING IS AFTER DOING RESEARCH ABOUT MY VEHICLE IS THAT IT'S BEEN A COMMON PROBLEM WITH ALL CHRYSLER,JEEP,DODGE VEHICLES. REPAIRS FOR THIS IS ABOUT 1,200$ SOMETHING CUSTOMERS ARE SUBJECT TO PAY DUE TO NOT BEING COVERED UNDER WARRANTY. CHRYSLER NEEDS TO ADDRESS THIS ISSUE FOR THEIR CUSTOMERS SAFETY!!!! *TR
Jan 02, 2015
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
I HAVE A 2010 DODGE JOURNEY 81,000 MILES & HAD IT ABOUT 1 YEAR. OVER THE PAST 6 MONTHS I HAVE BOUGHT 6 BATTERIES BECAUSE MY CAR WOULD FAIL TO START. MY FRONT WIPERS WOULD RANDOMLY MOVE WHEN THE CARE WAS PARKED AND NO ONE IN IT THEN MY BACK WIPERS WOULD DO THE SAME. THE DODGE RAM LIGHT ON MY DASHBOARD WOULD COME ON RANDOMLY WHEN THE CARE WAS PARKED AND KEY WAS NOT IN THE IGNITION. FINALLY TOOK IT TO THE DODGE DEALERSHIP IN FEB, THEY REPLACED THE BATTERY, KEPT THE CARE FOR OVER A WEEK, CALLED ME AND STATED THAT THE CAR HAD A BATTERY DRAINAGE PROBLEM BUT WHEN ON THE DIAGNOSTIC TEST, THE PROBLEM WOULDN'T SHOW ITS FACE LONG ENOUGH FOR THE MECHANIC TO TRACK DOWN THE PROBLEM. THEY ALSO STATED THE REASON MY HORN DIDN'T WORK WAS BECAUSE SOMEONE TOOK OUT THE FUSE. WHEN THEY PUT THE FUSE BACK IN, MY HORN WOULD RANDOMLY GO OFF NO MATTER IF IT WAS PARKED OR IF I WAS DRIVING IT. I TOOK THE CAR BACK HOME AND SURE ENOUGH, LESS THAN A WEEK LATER, SAME ISSUE. THEY KEPT THE CAR FOR ANOTHER 2 WEEKS, SAME OUTCOME! COULD NOT TRACK DOWN THE ISSUE. A WEEK AFTER I GOT THE CAR BACK, I WAS DRIVING AND AS I PRESSED THE GAS, MY CAR WOULDN'T ACCELERATE!! I WAS IN 5PM TRAFFIC WITH 2 KIDS, ALMOST CAUSED A WRECK TRYING TO GET OVER TO A PARKING LOT. MY STEERING WHEEL WOULD HARDLY MOVE! HAD TO HAVE THE CAR TOWED AGAIN TO THE DODGE DEALERSHIP. I HAVE ASKED AGAIN AND AGAIN IF IT WAS THE TIPM BUT I GET NOWHERE!!!! THIS CAR IS POSSESSED AND DODGE SEEMS TO NOT CARE ENOUGH TO FIX THE PROBLEM OR FIND IT FOR THAT MATTER. I DONT FEEL SAFE DRIVING IT (I CANT AT THE MOMENT BECAUSE THEY HAVE TO FIX THE FUEL PUMP WHICH IS RAN BY WHAT....YOU GUESSED IT THE TIPM)! I NEVER KNOW IF THE CAR IS GOING TO START FROM MOMENT TO MOMENT NOR DO I KNOW IF IM GOING TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY CHILDREN.AGAIN! A CAR SHOULD NOT HAVE THIS MAY ISSUES AND THE DEALERSHIP NOT KNOWING OR ACKNOWLEDGING THE PROBLEM!
Apr 13, 2018
MY VEHICLE FAILED TO START. AFTER RESEARCH AND FINDING INFORMATION THAT THERE IS AN ISSUE WITH TIPM AND THE FUEL PUMP RELAY THAT IS BUILT INTO THE CIRCUIT CARD FAILS AND CUTS OUT THE FUEL PUMP AND SHUTS OFF THE ENGINE. LUCKILY THAT THIS VEHICLE WAS NOT ON THE ROAD WHEN IT FAILED AND CAUSE A SERIOUS ACCIDENT. MY UNDERSTANDING THAT THERE IS A LEGAL LAW SUIT FOR SAME ISSUES BUT FOR NEWER MODELS. 2012 JEEP AND CARAVANS ECT... I HAVE CHECKED FOR POWER FOR THE FUSE BOX AND NO POWER COMING FROM AND 2 POINTS FOR FUSE. I HAVE CALLED DODGE RECALL LIST AND UNDER MY VIN THERE IS NO RECALL FOR THIS ISSUE. *TR
Feb 14, 2015
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
PURCHASED MY 2010 JOURNEY MARCH 2017. A WEEK AFTER PURCHASE CONSTANT SHAKE IN STEERING WHEEL, BRAKES AND ROTORS CHANGED ALREADY, CONSTANT BATTLE WITH GETTING IT STARTED, WILL CLICK AND RADIO, LIGHTS , AND ALL WORK. SOMETIMES 5 MINUTES SOMETIMES AN HOUR BEFORE IT WILL START. BATTERY TESTER, ALT, AND STARTER CHECKED. ALL CLEAR, THEN TO ADD TO ASK IF THAT IT ALL OF THE SUDDEN STARTS OVER HEATING ABOUT 10 MINUTES UP THE ROAD. REPLACE THE THERMOSTAT, FLUSH THE LINES AND IT STOP OVER HEATS. I CAN NOT AFFORD TO FIX ANY OF THIS AT THE SAME TIME! I HAVE 4 KIDS I NEED MY VEHICLE FIXED AND SAFE FOR THE ROAD ASAP.
Jul 31, 2017
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THEN IT WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Aug 11, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
2 complaints
I WAS OUT OF TOWN PARKED AT A STORE WOULD NOT START. AS I WAS WAITING ON SOMEONE TO COME HELP ME THEN 30 MINS OR SO LATER MY CAR STARTED UP. MY BOYS AND I CUT OUR VACATION SHORT BECAUSE ITS VERY UNSAFE HAVING YOUR CAR NOT START IN A PLACE YOU KNOW NO ONE. WE'VE CHANGED THE BATTERY. THE NEXT MONTH I WAS GETTING GAS AND IT WOULDN'T START AGAIN. I HAD A PERSON JUMP ME AND TOOK IT TO GET CHECKED OUT AND THEY FOUND NOTHING WRONG WITH THE CAR. SO A MONTH AND A HALF THE CAR DID IT AGAIN I WAS AT THE MALL AND IT WOULDN'T START. THIS IS A HORRIBLE FEELING NOT KNOWING WHEN OR IF YOUR CAR IS GOING TO START OR NOT. WE CAN'T DRIVE OUT OF TOWN IN IT BECAUSE THE UNCERTAINTY IF IT'S GOING TO START OR NOT. WHICH IT IS UNFAIR TO MY BOYS WHEN WE AT LEAST DO SOMETHING ON SUMMER BREAK OR FALL BREAK OR EVEN WINTER BREAK AND WE CAN'T EVEN GO OUTSIDE OF OUR CITY. *TR
Jan 02, 2017
I WAS DRIVING ON HIGHWAY 29 GOING TO COLUMBIA MD IN A HEAVY RAINSTORM AND MY ELECTRIC SYSTEM IN MY TRUCK SHUT OFF, I COULD SEE BECAUSE THE EVERYTHING THAT NEEDED POWER JUST STOPPED WORKING IN THE MIDDLE OF THE HIGHWAY. THE CAR WAS STILL RUNNING BUT THE COMPUTER SYSTEM HAD SHUT OFF AND I HAD A CAR FULL OF KIDS. THIS SCARED US SO BAD , LUCKILY I WAS ABLE TO EASE TO THE SIDE OF THE ROAD WHERE I TURNED THAT CAR OFF AND BACK ON TO CHECK IF THE ELECTRIC SYSTEM WOULD COME ON. IT DID BUT AS WE GOT OFF THE EXIT IT CUT OFF AGAIN.
May 31, 2016
WHEELS,SERVICE BRAKES
2 complaints
DODGE JOURNEY BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE SIZE AND WEIGHT. BRAKE PADS AND ROTORS ARE NEEDING FULL CHANGEOUT AFTER APPROX 25K MILES. VEHICLE HAS LESS THAN 60K MILES ON ODOMETER, AND BRAKE SYSTEM AGAIN MUST BE REPAIRED PREMATURELY. I BELIEVE THIS IS THE REASON DODGE INCREASED THE ROTOR SIZE ON 2011 MODELS.
Oct 17, 2016
THE PROBLEM I ENCOUNTERED WAS THAT THE STEERING WHEEL SHAKES VIOLENTLY IF BRAKES ARE PRESSED AT 60 MPH. THE MECHANICS AT CARMAX, MACHINED THE ROTORS AND REPLACED THE BRAKE PADS WHICH SEEMED TO FIX THE PROBLEM. ROUGHLY 3.5 TO 4 MONTHS LATER, I HAD THE SAME PROBLEM. THIS TIME, THE MECHANICS AT CARMAX REPLACED THE ROTORS AND THE FRONT BRAKES. THE VEHICLE WAS ONCE AGAIN PLACED INTO SERVICE LAST WEDNESDAY ON DECEMBER 18, 2013. ONCE AGAIN, THE ROTORS WERE MACHINED AND THE BRAKES REPLACED. I PURCHASED THE VEHICLE O JANUARY 17, 2013 WITH THE STARTING MILEAGE OF 34,904. I HAVE PUT ROUGHLY 10,000 MILES ON THE VEHICLE. WHEN I TOOK THE VEHICLE IN FOR THE THIRD TIME, I DECIDED TO LOOK ON THE INTERNET HOPING THAT MIGHT HELP. HOWEVER, I FOUND HUNDREDS OF PEOPLE WITH THE SAME VEHICLE THAT WERE HAVING THE SAME PROBLEM AS I WAS. I CONTACTED DODGE BUT THEY SAY THAT THIS IS A MAINTENANCE ISSUE. I BELIEVE THAT THIS IS A SAFETY ISSUE. I HAVE 4 CHILDREN AND GOD FORBID THAT THE BRAKE SYSTEM SUDDENLY DECIDED THAT IT DOESN'T WANT TO WORK! APPARENTLY, THERE IS A FLAW IN EITHER PARTS OR DESIGN THAT NEEDS TO BE ACKNOWLEDGED AND CORRECTED BY DODGE. *TR
Dec 23, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
2 complaints
WE CANNOT SHIFT OUR CAR OUT OF "PARK" WHILE THE CAR IS ON. INSTEAD WE HAVE TO TAKE THESE STEPS: INSERT KEYS INTO IGNITION, THEN SLIGHTLY TURN TO THE RIGHT (BUT NOT TURNING THE CAR ON) AS THE ELECTRIC SYSTEM TURNS ON, THEN SHIFT OUT OF "PARK" AND INTO "NEUTRAL," AND THEN WHILE IN "NEUTRAL" TURN THE CAR TO THE RIGHT UNTIL IT TURNS ON AND IS READY FOR DRIVING, THEN SHIFT INTO "DRIVE," ALL OF THIS WHILE MY FOOT IS ON THE "BRAKE." OUR ESP & BAS LIGHTS ARE ON EVERY MINUTE THE CAR IS ON, AND ABOVE THESE IS A LIT UP PICTURE OF A CAR W/ SQUIGGLY LINES BELOW IT. WE HAVE TAKEN THE CAR TO AUTOZONE, O'REILLY'S AUTO PARTS, INTERSTATE ALL BATTERY CENTER, AND WAL-MART, AND HAD THE CAR HOOKED UP TO THEIR SYSTEM THAT READY CODES/ERRORS AND DETERMINES WHAT IS WRONG WITH THE CAR. EVERY SINGLE PLACE COULD NOT GET A READING THAT INDICATED ANY REASON FOR THE LIGHTS BEING ON. IN FACT, ALL RESULTS KEPT COMING BACK AS, "NO ERRORS FOUND." WHEN WE CALLED TO EXPLAIN THIS TO THE CHRYSLER JEEP DODGE RAM DEALERSHIP, THEY COULD NOT TELL US ANY REASON AS TO WHY THESE LIGHT WOULD BE ON, AND ADVISED THAT IT WOULD COST $100 TO HOOK UP TO THEIR ERROR-READING SYSTEM. I DO NOT WANT TO DO THIS BECAUSE I HAVE ALREADY TRIED AT SEVERAL PLACES. THIS IS ANOTHER WAY FOR THE DEALERSHIP TO REEL ME IN AND TRY TO SCAM MONEY OUT OF ME AND THEN WHEN I DON'T HAVE THOUSANDS TO CONSTANTLY DROP ON THIS PIECE OF CRAP, THEY CHARGE ME THE DIAGNOSTIC FEE AND I LEAVE WITH MORE PROBLEMS THAN I CAME WITH. THESE DEALERSHIPS ARE A SCAM, AND BECAUSE I'M FEMALE, THEY TRY TO GET ME TO PAY FOR EVERY REPAIR POSSIBLE, CLAIMING THEY ARE CRITICAL REPAIRS. WE JUST BOUGHT THIS CAR LAST YEAR, & WE WERE NOT OFFERED AN EXTENDED WARRANTY. I KNOW WHY NOW. 1 MONTH AFTER DRIVING IT OFF THE LOT, PROBLEMS BEGAN & THOUSANDS OF DOLLARS LATER, WE STILL HAVE NON-STOP PROBLEMS. OUR CAR IS WORTH HALF OF WHAT WE PAID FOR IT 1 YR AGO. NOW THERE'S THIS!
Jan 20, 2016
THE 2010 DODGE JOURNEY WE OWN HAS JUST BEEN ONE PROBLEM AFTER ANOTHER. WE DID NOT PURCHASE IT NEW, WE PURCHASED IT PRE-OWNED FROM THE DODGE DEALERSHIP. BUT WE HAVE PAID TO KEEP IT UP AND STAY AHEAD OF MOST PROBLEMS BUT THERE ARE SEVERAL THAT ARE REOCCURING AND NOTHING SEEMS TO MAKE THEM ANY BETTER. THE LIGHTS ON THE DASHBOARD WILL LIGHT UP AND WHEN YOU TAKE IT IN TO BE LOOKED AT THERE IS NOTHING THAT CAN BE FOUND WRONG WITH IT. THE BRAKES SEEM TO GO BAD PRETTY FREQUENTLY. WE ARE CONSTANTLY GETTING THE LIGHT THAT TELLS US THAT THE ESC IS DISABLED AND WHEN YOU TAKE IT TO GET SOMEONE TO LOOK AT IT THEY CANNOT FIND WHAT IS CAUSING THIS. IT JUST SEEMS LIKE WE ARE PUTTING MORE AND MORE MONEY INTO THE 2010 DODGE JOURNEY WE OWN. CONSTANTLY PAYING A MECHANIC TO LOOK AT IT AND FIX THE MOST RECENT ISSUE THAT ARISES FROM THE WARNING LIGHTS ON THE DASH. WE CANNOT TRADE IT IN BECAUSE WE STILL OWE ON THE VEHICLE AND WE CANNOT AFFORD AN INCREASE IN THE PAYMENT. DODGE DOES NOT ADMIT THAT IT IS A DEFECTIVE MODEL OR THAT THERE IS ANYTHING THAT IS CAUSING THIS. I AM HOPING THAT SOMEONE WILL LOOK INTO THE 2010 DODGE JOURNEY AND ALL IT'S PROBLEMS AND GIVE SOME SORT OF RELIEF TO THOSE OF US WHO PURCHACED ONE OF THESE PROBLEM CARS WITHOUT KNOWING THAT THE BRAKES WOULD CONSTANTLY GO BAD AND THERE WILL BE A LITTLE "DEMON" IN THE CAR THAT FLIPS THE LIGHTS ON AND OFF ON THE DASHBOARD WHENEVER HE FEELS LIKE IT. I KNOW I CANNOT BE THE ONLY PERSON THAT HAS HAD NOTHING BUT TROUBLE WITH A 2010 DODGE JOURNEY. BUT MAYBE DODGE CAN TAKE THIS DEMON INFESTED CAR BACK AND GIVE MY FAMILY SOMETHING THAT WE FEEL A LITTLE BIT MORE SAFE IN. *TR
Nov 04, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
I HAVE BEEN HAVING TROUBLE WITH MY BRAKES WHICH HAS BEEN REPLACED BUT STILL GRINDING NOISE AND SQUEAKY AND ROTORS HAS BEEN TURNED. THE VEHICLE HAS CUT OFF MANY TIMES, SITTING AT THE TRAFFIC LIGHT AND AS GETTING READY TO GO AND AS COMING TO A STOP. IT HAS ALSO CUT OFF AS TURNING AND ONCE I REALIZED IT I HAD TO TRY TO RESTART IT. IT HAS AT TIMES DOOR NOT UNLOCK AND NOT LOCK. AS PUTTING ON BRAKE TO COME TO A STOP IT SHAKES. THE LIGHTS ARE GETTING WORSE THEY ARE FLICKERING ON AND OFF. OUTSIDE LIGHT GOES OUT AND WHOLE DASH GOES OFF WHILE DRIVING. I HAVE TO KEEP FLICKING THE LIGHTS AS I'M DRIVING SO THEY CAN COME BACK ON. THE VEHICLE HAS MANY TIMES NOT START UP AND JUST CLICK WHEN TRYING TO START IT.
Nov 17, 2015
THE INTERIOR LIGHTS STAYS ON FOR A LONG PERIOD OF TIME WHEN I START AND AFTER SHUTTING DOWN THE SUV. THE INTERIOR LIGHTS GO OUT ABOUT 15 MINUTES OR SO AFTER TURNING THE SUV OFF. ONCE I START THE SUV AND DRIVE, THE INTERIOR LIGHT REMAINS ON IN THE FRONT & UPPER REAR OVERHEAD. THE ELECTRONIC KEY IS NOW LOCKING MY DOORS JUST FROM TOUCHING THE TOP OF THE KEY. THERE ARE TIMES, I'M NOT HITTING THE BUTTON TO LOCK, BUT JUST FROM TOUCHING THE TOP OF THE KEY WITH MY FINGER, THE DOORS WILL AUTOMATICALLY LOCK.SCARY!!! THE STEERING WHEEL SHAKES VISIBLY WHEN BRAKING. UPDATED 8/28/15*CN UPDATED 10/26/2017*CN
Jun 24, 2015
STEERING,WHEELS,SERVICE BRAKES
2 complaints
WHILE DRIVING MY VEHICLE ON A LONG DISTANCE ROAD TRIP, WHICH I DO QUITE OFTEN, THE STEERING WHEEL BEGAN TO VIBRATE AS I WAS DECREASING THE SPEED FROM 65 MILES PER HOUR. I HAVE SINCE HAD MY TIRES REPLACED AND THE TPMS ON ONE OF MY WHEELS BECAME CORRODED. THE PROBLEM STILL PERSISTED. I HAD MY BACK BRAKES REPLACED, THE PROBLEM STILL PERSISTED. I HAD MY WHEELS ALIGNED, THE PROBLEM STILL PERSISTED. MY MECHANIC IS CURRENTLY REPLACING THE AXLE ALONG WITH MY FRONT BRAKES. HOPEFULLY, THIS FIXES THE PROBLEM. MY DAUGHTER IS IN COLLEGE AND MY FAMILY AND I WILL BE MAKING 8 HOUR ROAD TRIPS OFTEN. I AM FINANCIALLY OBLIGATED TO THIS VEHICLE AND NEED IT TO SERVICE MY FAMILIES NEEDS. DODGE NEEDS TO ENSURE THAT THEIR VEHICLES ARE SAFE AND RELIABLE.
Aug 16, 2015
I DO NOT FOR THE LIFE OF ME UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THE 2010 DODGE JOURNEY FOR THE BRAKE, TIRE, AND ROTOR ISSUE! I HAVE HAD TO REPLACE THE TIRES WHICH WERE AN ARM AND A LEG BECAUSE THEY ARE NOT A COMMON TIRE/SIZE , THEY WANTED ME TO SWITCH TO A DIFFERENT TIRE SIZE WHICH THEN WOULD AFFECT THE SPEEDOMETER.. NO WAY.. I HAVE HAD TO PUT 3 SETS OF ROTORS ON THE CAR AND 2 SETS OF BRAKES, AND GOING ON 2ND SET OF TIRES.. YOU CAN'T TELL ME THERE ISN'T AN ISSUE.. IF I COULD GET RID OF THE LEMON I WOULD BUT FINANCIALLY I AM NOT IN A POSITION TO. I HAVE A FRIEND WITH AN IDENTICAL CAR/COLOR AND WE HAVE THE SAME STORY.. RIDICULOUS! PLEASE HELP THE OWNERS OF THIS LEMON! *TR
Jul 01, 2014
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
2 complaints
IN JUNE OF 2013 MY CAR ALARM STARTED TO COME ON RANDOMLY. FIRST WHILE CAR WAS IN PARKED POSITION. DAYS AFTER IT THEN STARTED SOUNDING WHILE DRIVING, LEAVING MY THEN 6 YEAR OLDS HYSTERICAL. IT WAS HAPPENING SO MUCH THAT WE TOOK OUT THE FUSES. IN NOV 2014, WHILE ENTERING THE INTERSTATE EXIT MY CAR SHUT OFF GOING 35MPH AROUND A DEEP CURVE. I LOST ALL CONTROL OF STEERING AND ACCELERATION, BRAKES LOCKED UP. I WAS ABLE TO FORCE STEER TO SHOULDER AND TURN CAR OFF AND BACK ON. IT RAN OK UNTIL A COUPLE WEEKS LATER IT DID IT AGAIN. COMING HOME OFF INTERSTATE W/ KIDS IN CAR, CAR SHUT OFF WHILE GOING 40 MPH IN MID CURVE! NOW BEGINNING FEB 2015, MY BATTERY GOES DEAD REPEATEDLY. I'VE HAD TO HAVE IT JUMPED OFF ALMOST EVERY MORNING FOR LAST MONTH. I TOOK IT TO AUTO STORE AND BATTERY TESTED GOOD. MARCH 2015, BATTERY GOING DEAD AGAIN. I'VE HAD ACCREDITED MECHANIC LOOK AT IT WHO TESTED EVERYTHING ALONG W/ RELAYS. HE STATED BATTERY WAS GOOD BUT BASICALLY ALARM, ALTHOUGH IT'S NOT HEARD, ITS STILL WAKING UP AND DRAIN BATTERY. HE COULDN'T GO BEYOND THIS POINT TO FIX BECAUSE HE BELIEVED IT'S SOMETHING IN COMPUTER SYSTEM? I TOOK TO DEALER AND AFTER I EXPLAINED EVERYTHING TO THEM & BEEN WITHOUT A CAR FOR WEEK, THEY INSISTED IT BATTERY WAS BAD. SO WE HAVE REPLACED BATTERY, YET THEY DID NOT ADDRESS RANDOM ALARM/HORN. SO I TOOK BACK SAME DAY TO ADDRESS THIS ISSUE B/C IT WILL CONTINUE. THEY NOW ARE SUGGESTING TO REPLACE HORN SWITCH OF WHICH AFTER LOOKING AT OTHER CONSUMERS I DON'T THINK WILL FIX THE PROBLEM. THERE IS SOMETHING IN THE CARS COMPUTER TRIGGERING THE ALARM BUT FOR SOME REASON THEY REFUSE TO CHECK THAT. I'M NOT SURE IF IT'S JUST BECAUSE THEY CAN'T GET AS MUCH MONEY FROM RESETTING COMPUTER OR NOT. I KNOW I DON'T HAVE MONEY TO THROW AWAY ON TRAIL & ERROR. WITH ALL THE COMPLAINTS ON THIS I CAN'T FIGURE OUT HOW THE DEALERS/COMPANY CHRYSLER DODGE JEEP DOESN'T HAVE A SOLUTION. *TR
Mar 19, 2015
THE CAR ALARM WILL GO OFF SPORADICALLY, NOT HONKING CONSISTENTLY. IT HAS GONE OFF WHILE DRIVING THE CAR AS WELL! THE KEY FOB WON'T TURN IT OFF SO I WOULD GO PULL OUT THE HORN FUSES UNDER THE HOOD. THE ALARM WILL STILL GO OFF WITHOUT THE HORN FUSES. IT IS OBVIOUS BECAUSE THE LIGHTS WILL FLICKER, AS IF THE ALARM IS GOING OFF, AND A CLICKING NOISE OF THE ALARM BEING ACTIVATED IS HEARD. DON'T KNOW WHAT TO DO AND IT IS ANNOYING HAVING TO DRIVE AROUND WITHOUT MY HORN WORKING! WHEN THE ALARM GOES OFF, WE ARE NOT ACCIDENTALLY PRESSING THE KEY FOB BUTTONS. AGAIN, WHEN THE HORN HONKS DURING ALARM ACTIVATION, IT IS A SPORADIC HONKING LIKES THE CAR IS POSSESSED, RATHER THAN A CONSISTENT HONK. PLEASE HELP! *TR
Mar 26, 2014
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
VEHICLE WAS RUNNING AND SUDDENLY LOST ALL ELECTRICAL POWER. CAR WAS MOVED TO SHOULDER OF ROADWAY AND I TURNED THE ENGINE OFF. THE ENGINE DIDN'T WANT TO RESTART. WHEN ENGINE DID RESTART CAR RAN NORMAL FOR ABOUT 1 MONTH. THIS HAS HAPPENED ABOUT 5 TIMES FROM 6/13 TO 10/14. DEALER CAN NOT FIND THE PROBLEM. IGNITION IS NOT ON RECALL LIST FOR THIS PARTICULAR VIN. I HAD DEALER REPLACE IGNITION ON 10/14 AND HAD TO PURCHASE TWO ADDITIONAL KEYS BECAUSE THE OLD KEYS COULD NOT BE PROGRAMMED TO THE NEW IGNITION SWITCH. *TR
Oct 27, 2014
EVERYTHING FIRST STARTED ABOUT 4 MONTHS AFTER PURCHASE WITH THE SENSOR LIGHTS RANDOMLY COMING ON WHILE I WAS DRIVING. I HAVE REPLACED BRAKES AND ROTORS 4 TIMES. BUT THE PROBLEMS WITHIN THE LAST 4 MONTHS HAVE BEEN THE WORST. MY CAR WILL NOT START ALL THE TIME VERY UNRELIABLE. I HAVE HAD TO REPLACE THE STARTER TWICE THE BATTERY TWO STARTER MODULES AND THE IGNITION AND STILL DOESN'T WORK. AS SOON AS IT'S POSSIBLE I WILL GET RID OF THIS CAR AND NEVER AGAIN AS LONG AS I LIVE WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT. THEY ARE JUNK!!!! *TR
Aug 18, 2013
SERVICE BRAKES, AIR
2 complaints
BRAKES HAVE WORN TO THE POINT OF NEAR FAILURE AT ONLY 17,300 MILES. *JS
Apr 16, 2012
I AM EXPERIENCING PREMATURE BRAKE WEAR WITH MY 2010 DODGE JOURNEY THAT WAS PURCHASED BRAND NEW. THIS WILL BE THE SECOND TIME I HAVE HAD TO HAVE THE BREAKS REPLACED DUE TO FAULTY BREAK REPLACEMENT, HOWEVER, THEY ARE WANTING ME TO PAY A DEDUCTIBLE WHICH I SHOULD NOT HAVE TO PAY FOR FAULTY BRAKE WORK. *TR
Jul 06, 2011
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
MY DODGE WAS PURCHASED AND ORIGINALLY HAD A RADIO CONNECTION PROBLEM. WHERE IT PLAYED STATIC WHILE PLAYING A CD AS WELL AS THE SPEAKERS SOUNDED BLOWN OUT. SINCE HE RADIO HAS BEEN REPLACED 3 TIMES AND STILL SEEMS TO REMAIN THE SAME. I HAVE HAD THE ALIGNMENT DONE 4 TIMES SINCE MAY 2011 AND THE PROBLEM REMAINS.THE AC HAS A DELAY WHEN TURNED ON. BUT MY BIGGER PROBLEM IS WHEN I FELT MY CAR SHUDDER WHILE PULLING AWAY FROM THE CURB. IT SERIOUSLY FELT AS THOUGH THE WHEELS WERE GOING TO FALL RIGHT OFF AND OUT FROM UNDER THE CAR. I TOOK IT IN TO THE DEALERSHIP AND THEY REPORTED NO PROBLEM ALTHOUGH WHEN WE TEST DROVE THE CAR THE ! LIGHT IN THE DASH CAME ON. SO THEY HAD ME WAIT ABOUT 20 ADDITIONAL MINUTES TO FIX THE ISSUE. SINCE I HAVE GOTTEN MY CAR BACK IT NOW SHUTS COMPLETELY OFF WHEN I COME TO A STOP. I AM FREAKED OUT AND DEVASTATED BY MY OVERWHELMING CONCERN FOR MY 5YR SON AND MYSELF. I JUST AM CURRENTLY NOT FEELING THE "DEPENDABLE DODGE" STATEMENT. HOPEFULLY DODGE RECOGNIZES THAT THIS IS HAPPENING OFTEN AND FIXES IT BEFORE A DEATH OCCURS. SIMPLY IS IT A DANGER TO OUR SELF AND THE COMMUNITY TO DRIVE AROUND IN CARS THAT COMPLETELY SHUT DOWN UNEXPECTEDLY. *TR
Oct 17, 2011
ENGINE STALLS ON 2010 DODGE JOURNEY..WHILE DRIVING TO WORK ENGINE AND CAR STARTED SHAKING AND WOULD NOT ACCELERATE. FUEL INJECTOR FIXED. THREE MONTHS LATER SAME PROBLEM TECH'S SAY COMPUTER CAN'T FIND CODES. THIS IS THE THIRD TIME WITH SAME ISSUE NOT RECEIVING ANY HELP FROM DEALERSHIP. MY FAMILY SAFETY IS IMPORTANT TO ME. THE DEALERSHIP STILL HAS MY CAR AFTER 5 DAYS ISSUE NOT RESOLVED. *TR
Apr 11, 2011
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Fuse box is going bad. Rear windows, front mirrors don’t let up or down. 12V doesn’t work. Horn went out. Automatic key lock doesn’t work. Fuse will completely go out soon.
May 09, 2024
SUSPENSION,AIR BAGS
1 complaint
The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the car has been serviced at regular intervals.
Apr 07, 2023
FORWARD COLLISION AVOIDANCE
1 complaint
The contact owns a 2010 Dodge Journey. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently accelerated. The contact attempted to deactivate the cruise control feature however, the vehicle failed to respond. The contact depressed the brake pedal and the vehicle slowed down and the contact was able to pull over to the side of the roadway and turned off the vehicle. The vehicle was restarted and operated as designed. The vehicle was taken to the dealer and the dealer stated that no failure was found. The vehicle was also taken to an independent mechanic however, the independent mechanic found no failure. The manufacturer was not contacted. The failure mileage was 10,000.
Feb 28, 2023
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
No heat in the front but somewhat heat in the rear back seats have change a lot of things to try to fix but still no heat for the front or second row only the 3rd row
Oct 28, 2022
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE BEFORE EVENTUALLY STALLING. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS NORMAL HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,700.
Feb 25, 2021
ELECTRICAL SYSTEM,SEATS,ENGINE
1 complaint
WHILE DRIVING CAR JUST TURNS OFF FOR NO REASON. WHEN PUSHING THE REMOTE START BUTTON WINDOW ROLL DOWN. HEATED SEATS WILL NOT COME ON BUT FOR A SECOND OR TWO. THIS HAS HAPPENED SEVERAL TIMES.
Jan 12, 2021
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WAS DRIVING AT APPROXIMATELY 30 MILES AN HOUR ON A TURNING ROAD ONTO A HIGHWAY AND VEHICLE SHUT OFF. LOST ALL POWER STEERING AND BRAKES WERE HARD. HAD TO IMMEDIATELY GET OVER TO THE SIDE OF THE ROAD TO AVOID TRAFFIC COMING FROM THE REAR AS I LOST LIGHTS AS WELL AND MAY NOT HAVE BEEN SEEN AS IT WAS DARK AND THE VEHICLE IS BLACK. WHEN PULLED OVER I PUT THE VEHICLE IN PARK AND ATTEMPTED TO RESTART. AFTER THE 2ND TIME TURNING THE KEY IT STARTED. NO CHECK ENGINE LIGHTS ARE PRESENT ON THE CAR OTHER THAN A TPMS SENSOR.
Dec 06, 2020
STEERING,AIR BAGS
1 complaint
POWER STEERING RETURN HOSE BROKE OFF CAUSING NO STEERING. CLOCK SPRING IN STEERING WHEEL BROKE CAUSING HORN TO GO OFF BY ITSELF AND AIR BAG WARNING LIGHT TO STAY ON.
Apr 04, 2020
STEERING,POWER TRAIN
1 complaint
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS
Feb 04, 2020
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
VEHICLE RANDOMLY SHUTS OFF WHEN DRIVING IT TRANSMISSION SEEMS TO HAVE WIRING SENSOR ISSUE JERKS RANDOMLY CAR REPEATEDLY SAYS NEEDS OIL CHANGE WHEN IT DOESN'T AND THERE ARE NO LEAKS
Jan 23, 2020
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.
Nov 29, 2019
STRUCTURE
1 complaint
WATER GETS IN THE REAR DOORS DURING RAIN STORMS WHEN OPENING AND CLOSING BOTH BACK DOORS YOU CAN HEAR WATER BETWEEN THE DOOR AND THE DOOR PANEL ONLY THE REAR DOORS ARE AFFECTED
Sep 04, 2019
SEAT BELTS
1 complaint
FRONT SEAT BELT BUCKLE SOMETIMES DOES NOT LOCK SECURE IN PLACE SEATBELT WILL POP OUT AND NEED TO RE INSERT THE SEAT BELT INTO THE BUCKLE DRIVER SIDE
Sep 04, 2019
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
AT TIMES MY VEHICLE WILL NOT ACCELERATE BEYOND 35-40 MPH. ONCE IT REACHED THIS SPEED THE VEHICLE SHAKES UNCONTROLLABLY. THIS HAS HAPPENED ON BOTH CITY STREETS AND THE HIGHWAY. I HAD TO IMMEDIATELY GET OFF OF THE HIGHWAY. IT IS VERY UNSAFE WITH A CHILD IN THE CAR AND I AM AFRAID TO DRIVE THE VEHICLE.
Aug 19, 2019
ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
1ST FOR NO REASON THE HORN GOES OFF, I HAD TO PULL THE FUSEES SO I CAN KEEP MY NEIGHBORS I'M DRIVING AROUND WITH NO HORN AT THIS TIME. 2ND HEATER CORE WAS ONLY HEATING ONE SIDE OF THE CAR, 3RD PASSENGER SEAT BELT LOCKS UP THE MOMENT CAR STARTS.
May 20, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE REPLACED THE ALTERNATOR TWICE SINCE WE BOUGHT IT. BUT THE ENGINE LIGHT COMES ON , THE AND LIGHT COMES ON AND THE TRACTION LIGHT COMES ON. SOMETIMES THE JUST FLASH OFF AND ON. THEN THE NEXT TWO TO THREE DAYS THESE LIGHTS ARE PERSISTENTLY ON AND THE CAR DOES NOT WANT TO GO OVER 20 TO 30 MILES PER HOUR. TWO OF THE FOUR CYLINDERS SEEMS TO BE "MISFIRING" OR NOT FIRING AT ALL. ALL THESE THINGS ARE OBVIOUSLY HAPPENING WHEN YOU ARE DRIVING THE VEHICLE. AND SOMETIMES WHEN YOU ARE COMING TO A STOP SIGN OF TRAFFIC LIGHT, THE VEHICLE WILL JUST SHUTDOWN. THEN YOU HAVE TO TRY AND JUMP IT OFF FOR IT TO CRANK AGAIN....IF IT WILL CRANK AT ALL. HAD TO TOW IT TO A GARAGE FOR REPAIR ON MARCH 24, 2019. REPLACED THE BATTERY, ALTERNATOR(FOR THE SECOND TIME), AND SPARK PLUGS.
Apr 06, 2019
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
DRIVING ALONG AND CUT OFF. NO BREAKS AND NO STEERING WITH MY CHILDREN IN THE VEHICLE ON THE INTERSTATE. THIS ISSUE HAPPENED ON MORE THAN TWO OCCASIONS.
Mar 30, 2019
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
THE HEAT DOES NOT GET HOT ON THE PASSENGER SIDE WHEN DRIVING ANYWHERE OR WHEN PARKED. THE HORN RANDOMLY GOES OFF WHEN I'M DRIVING ON THE STREET EXPRESSWAY AND ALSO WHEN THE CAR IS PARKED AND SHUTOFF. THE AIRBAG INDICATOR LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED OR WHILE DRIVING ON ALL ROADS. THE AIRBAG INDICATOR SOUND CHIMES CONTINUOUSLY WHILE I'M DRIVING ON ANY ROAD. I WENT TO DRIVE MY CAR LAST WEEK IN THE EXTREMELY COLD TEMPERATURE AND DISCOVERED I HAD NO POWER STEERING. I GOT OUT THE CAR AND ALSO DISCOVERED HUGE AMOUNTS OF POWER STEERING FLUID IN THE SNOW WHERE I WAS PARKED. IT WAS EVIDENT SOMETHING RUPTURED CAUSING THE MY VEHICLE TO LOSE ALL OF IT'S POWER STEERING FLUID. I'VE BEEN TOLD BY CHRYSLER JEEP DODGE THAT THESE RECALLS DO NOT EXIST FOR MY VEHICLE. I WANT SOMETHING TO BE DONE ABOUT THESE ISSUES ON MY VEHICLE. IT'S CLEAR THAT THE DODGE JOURNEY HAS DEFAULTS. THE OWNER OF THE VEHICLE SHOULD NOT BE RESPONSIBLE FOR THESE ISSUES. PLEASE ASSIST WITH THESE ISSUES. THANK YOU.
Feb 04, 2019
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
CAR OCCASIONALLY DOESN'T STAY IN HIGH GEAR AT HIGHWAY SPEEDS. NEED TO PULL OVER AND TURN CAR OFF TO GET IT TO SHIFT TO HIGH GEAR AGAIN. THE AUTOMATIC TRANSMISSION ALSO DOESN'T HOLD ITSELF ON HILLS AT A LIGHT. IT ROLLS BACKWARD UNLESS I HOLD THE BREAK. AIR DIVERTER BOX BEHIND GLOVE BOX BANGS EVEN WHEN THE CAR IS OFF.
Jan 14, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
PASSENGER SIDE HEAT DOES NOT WORK. ONLY BLOWS OUT COLD AIR IN ALL VENTS, DEFROST, FRONT AND FEET. CAUSES WINDOWS TO FOG UP AND BAD VISIBILITY AND ALSO DOES NOT KEEP YOU WARM. ALSO AT TIMES IT WILL NOT ALLOW YOU TO CHANGE THE HEAT CONTROLS SUCH AS FROM DEFROST TO FRONT OR FEET. HAPPENS NO MATTER IF CAR IS PARKED OR DRIVING. THE COLDER OUT IS IS THE WORSE THE PROBLEM. HUGE SAFETY ISSUE LIVING IN MINNESOTA. ALSO SERCHED GOOGLE AND THERE WERE 100'S OF THE SAME COMPLAINTS IN DODGE JOURNEYS ALL DIFFERENT YEARS.
Jan 05, 2019
AIR BAGS,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN RANDOMLY SOUNDED. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS SHUT OFF AND THE KEY WAS REMOVED FROM THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DUNES AUTO, 2502 LOCUST STREET, STERLING, IL) WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Oct 11, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY CAR WON'T START INTERMITTENTLY AND OFTEN DIES AND OFTEN IN A DANGEROUS INTERSECTION. I HAVE MY GRANDCHILDREN WITH ME AND IT IS VERY DANGEROUS WHEN THE CARE SUDDENLY DIES WITH NO WARNING IN THE MIDDLE OF AN INTERSECTION. ALSO, I CAN TURN THE CAR OFF AND IT MAY OR MAY NOT START, THEN SUDDENNESS FOR NO REASON STARTS. THIS CONCERNS ME AS I LIVE IN AUSTIN TEXAS AND I AM CONCERNED ABOUT BEING ON A TOLL OR FREEWAY AND HAVING AN ACCIDENT BECAUSE THE CARE SUDDENLY DIES. WE HAVE CHECKED EVERYTHING AND ACCORDING TO THE HUNDREDS OF FORUMS THE TIPM IS THE PROBLEM, BUT DODGE REFUSES TO FIX OR RECALL THIS PROBLEM EVEN THOUGH IT IS HAPPENING TO SO MANY FOLKS. THESE CARS ARE OFTEN USED TO HAUL CHILDREN AROUND AND MY CONCERN IS THAT ONE DAY SOON SOMEONE IS GOING TO BE KILLED DUE TO THIS PROBLEM.
Sep 18, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
DEFECTIVE TIPM MANY VEHICLES DODGE/CHRYSLER HAVE BEEN RECALLED, THE MAJORITY FROM 2007-2015. JOURNEYS WERE NOT INCLUDED, BUT ACCORDING TO THE INCREDIBLE NUMBER OF COMPLAINTS I FEEL THEY SHOULD HAVE BEEN. THIS EFFECTS EVERYTHING AND MY CAR LOSES POWER WHILE DRIVING DOWN THE ROAD. IT WILL BE MUCH CHEAPER FOR DODGE TO FIX IT THEN TO GET THE LAWSUIT WHEN MY AIRBAG DOESN'T DEPLOY OR I AM IN AN ACCIDENT.
Aug 17, 2018
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
ON HOT DAYS CAR BEGAN LEAKING AUTOMATIC TRANSMISSION FLUID FROM ASSUMED VENT ON TOP OF CABLE SHIFTER LINKAGE. CAR WAS SITTING AND NOT DRIVEN IN A APPROXIMATELY 3 DAYS AND WAS POSITIONED IN A FORWARD INCLINE. DIP STICK SHOWED HIGH ON THE FILL TUBE ABOVE HASH MARKS. ALSO HORN BLARING WITHOUT TOUCHING. REGARDLESS IF SOMEONE IS IN THE CAR OR NOT. THE HORN WILL GO OFF ALL TIMES OF DAY OR NIGHT. IT IS A HONK. HONK....HOOOOOONK.....HOOOOOOOONK. BEST WAY TO DESCRIBE IT IS SOMEONE IS ANGRY OR AN EMERGENCY IS TAKING PLACE AND OTHER DRIVERS NEED TO MOVE. IT IS RANDOM ON WHEN THIS WILL HAPPEN
Jul 08, 2018
SUSPENSION,SERVICE BRAKES
1 complaint
THE REAR ARMS ON THE TIRE WHEELS BENT IN CAUSING THE TIRES TO GO COMPLETELY WORE DOWN ON THE INSIDES. IT WAS HARD TO SEE BECAUSE THE MIDDLE AND OUTSIDE WERE FINE. IT COST $457.00 TO REPAIR THE GARAGE SAID THIS WAS COMMON. I HAVE THEREPAIR RECORDS I DON'T KNOW HOE TO SEND ONLINE . IF THE TIRES HAD BLOWN IT COULD HAVE BEEN REALLY BAD AS I DRIVE 80 MILES ROUND TRIP A DAY TO WORK. HAVE'NT FIXED BRAKES YET BUT THE ROTORS ARE SHAKING WHEN I HIT THE BRAKES
Jun 23, 2018
STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
POWER STEERING MAKES A WHINNING SOUND WHEN STARTING THE SUV. THE AIRBAG LIGHT WILL NOT TURN OFF AND THE ENGINE LIGHT IS ON DUE TO ELECTRICAL ISSUES. MY IGNITION ALSO SLIPS WHILE DRIVING.
Apr 18, 2018
STEERING,UNKNOWN OR OTHER
1 complaint
MY 2010 DODGE JOURNEY IS LEAKING POWER STEERING FLUID, WILL NOT HOLD POWER STEERING FLUID, MAKING LOUD GRINDING NOISES WEN I TURN, ACCELERATE ETC. THIS IS A RECALL AND THIS VIN SHOULD BE INCLUDED IN THAT RECALL. I AM SO DISAPPOINTED WITH CHRYSLER DODGE BECAUSE THIS IS A COMMON ISSUE. IF NEED BE I WILL FILE ANY KIND OF SUIT NECESSARY! THERE ARE MANY OTHERS WITH THE EXACT PROBLEM EXACT MODEL AND YEAR, IT'S NOT A COINCIDENCE
Mar 07, 2018
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
JUST PURCHASED 2010 JOURNEY WITH 102,000 MILES. 3RD DAY OF OWNERSHIP, VEHICLE STALLED 6 TIMES IN A 15 MINUTE DRIVE. STALLED WHILE SLOWING TO STOP AND WHILE ACCELERATING. NO WARNING LIGUYS, JUST LOST POWER STEERING AND REALIZED IT STALLED. 6 TIMES IN 15 MINUTES. ENGINE CODE SAYS O2 SENSOR FAILURE
Jan 26, 2018
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I JUST HAD TO REPLACE THE IGNITION SWITCH, KNOWING OTHER DODGE JOURNEYS HAD A RECALL, BUT OF COURSE NOT MINE, YET THERE ARE SO MANY COMPLAINTS ABOUT ELECTRICAL ISSUES WITH MY SPECIFIC MODEL I HAVE NO CLUE WHY THEY WERE NOT RECALLED! TO ADD INSULT TO INJURY THIS MAY OR MAY NOT FIX THE ISSUES I'M HAVING. MY AIRBAG LIGHT GOES ON AND OFF RANDOMLY AND OFTEN LEAVING MY CAR AND FAMILY VULNERABLE. MY ETC AND TRACTION CONTROL LIGHTS ALONG WITH MY ENGINE LIGHT COME ON RANDOMLY AND THROW MY CAR INTO LIMP MODE WHILE IM ON THE HIGHWAY WITH KIDS IN THE CAR. THE LIGHTS CLEAR THEMSELVES OUT WHEN I TURN THE CAR OFF THEN ON... SO IT HAS BEEN IMPOSSIBLE TO DIAGNOSE BUT HAS MADE ME SUSCEPTIBLE TO BREAK DOWNS AND NEAR DEATH EXPERIENCES. THE ELECTRICAL ISSUES IN THIS CAR HAVE BEEN MANY AND QUITE EXPENSIVE...THE LATEST BILL WAS $750 & MOST LIKELY DID NOT FIX THE PROBLEM. I WILL NEVER BUY ANOTHER DODGE PRODUCT. THOS IS AN UNRELIABLE VEHICLE THAT IS QUITE DANGEROUS TO DRIVE!
Dec 29, 2017
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
I'VE HAD ELECTRICAL PROBLEM EVER SINCE I BOUGHT THIS CAR THE HORN GOES OFF RANDOMLY THE FOB DOESN'T WORK ANY OF THE LOCKS AND SOMETIMES WON'T START MY CAR TRANSMISSION JUMPS GEARS HEATER VENT MAKES WEIRD NOISE BASICALLY THIS CAR HAS SO MANY ELECTRICAL PROBLEMS IT DRAINS MY BATTERY EVERY OTHER DAY I REALLY CAN'T PIN POINT BECAUSE IT HAS DIFFERENT ISSUES I'M AFRAID TO GO ANYWHERE BECAUSE I NEVER KNOW IF IT WILL START BACK UP THAT'S ANOTHER THING IT SHUTS OFF AS IF I TURNED THE KEY OFF AS I'M DRIVING OR COME TO A STOP TOOK IT IN SPENT
Aug 22, 2017
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE BRAKING SYSTEM MAKES A LOUD CRUNCHING NOISE AND GETS MUSHY WHEN YOU'RE ON A SLIPPERY SURFACE MAKING IT HARD TO STOP.
May 08, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
ESP, BAS, & TRACTION LIGHTS ON CAN'T TAKE OUT OF PARK. DEALERSHIP REPLACED TIPM ($1200) NEXT MORNING LIGHTS COME BACK ON & ONCE STOPPED, CAN'T TAKE OUT OF PARK. WHEN STARTING VEHICLE, I HAVE TO HURRY & PUT IN REVERSE BEFORE ALL DIALS ARE REGISTERING & SAFE TO DRIVE, OTHERWISE ESP, BAS. & TRACTION LIGHTS WILL BE ON & I'M NOT ABLE TO TAKE OUT OF PARK.
May 08, 2017
WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE ONLY HAD MY CAR TWO AND HALF YEARS AND ITS BEEN NONE STOP ISSUES STARTED WITH CAR ONLY WANTING TO START WHEN IT FELT LIKE IT AND IMY TURN SIGNALS AND HEAD LIGHT FLASHING WHEN THEY WANTED THEN MY INTERERIOR LIGHTS ALSO ALL WHEN CAR WAS OFF AND LOCKED THEN THE DOORS AND WINDOWS STARTING ROLLING UP AND DOWN ON THEIR OWN AND THE DOORS UNLOCKING AND LOCKING BACK ON THEIR OWN AND NOW LAST BUT NOT LEAST MY HORN WONT STOP HONKING ITS A PHYSICAL DRAIN IT INTERFERS WITH WORK , SLEEP IT WAKES UP THE NEIGHBOR HOOD ALL HOUR OF THE NITE WILL BE AT WORK AND HAVE TO EXCUSE MYSELF TO GO OUTSIDE AND PRAY I CAN GET IT TO STOP! CAUSING ME BATTERY DAMAGE MORE THEN AT 285 DOLLARS A POP FOR BATTERY AND INSTALLATION NO EXPECTS WHEN THEY PAY OVER THIRTY THOUSAND FOR A CAR IT IS GONNA BE POSSESSED! BECAUSE OF THIS CAR IT HAS RAINED AND SNOWED IN MY VEHICLE IN THE MIDDLE OF THE NIGHT WHEN WINDOWS WANNA ROLL DOWN ON THEIR OWN I HAVE REPLACED WIDOW SWITCHES AND SENSORS ALSO AND STILL HAVING ALL THESE ISSUES I CAN NOT AFFORD TO MAY TO FIX THESE COSTLY REACCURING ISSUES DUE TO THE MANUFACTOR MADE HUGE MISTAKES WHILE MAKING THIS CAR OBVIOUSLY SOMETHING NEEDS TO BE DONE I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE LIKE MINE THERE DEFINITELY SHOULD BE A RECALL BEFORE SOMEONE SERIOUSLY GETS HURT AND THEY GET SUED ... THANK YOU
Apr 06, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
HORN ACTIVATES ON ITS OWN AND INTERMITTENTLY. THIS OCCURS WHILE DRIVING AND WHILE STATIONARY AND OFF. TURN SIGNAL - WHEN RIGHT SIGNAL IS ENGAGED THE INTERIOR DOME LIGHT TURNS ON. THIS OCCURS ONLY WHILE DRIVING. AIR BAG DASH WARNING LIGHT STAYS LIT ON DASH AND MAKES A "BING" SOUND THIS OCCURS ONLY WHILE DRIVING. IT TURNS ON AND OFF ONLY WHILE DRIVING. WINDOW SWITCH - DRIVER SIDE WINDOW SWITCH FUNCTIONS INTERMITTENTLY. THIS OCCURS WHILE IN MOTION AND STATIONARY.
Mar 14, 2017
AIR BAGS,ENGINE
1 complaint
MY AIRBAG LIGHT IS ON AND DOESN'T GO AWAY. THE ENGINE LIGHT COMES OFF AND ON
Feb 02, 2017
EXTERIOR LIGHTING,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL HIT THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE HEADLIGHTS INTERMITTENTLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 02/16/17*LJ *CN
Dec 27, 2016
ENGINE,VISIBILITY/WIPER
1 complaint
NO HEAT FROM PASSENGER SIDE VENTS ON ANY SETTING, WHETHER DRIVING OR STATIONARY. AS A RESULT, DEFROST PERFORMANCE DOES NOT MEET FMVSS 103. FLUSHED HEATER CORE AND A LOT OF DEBRIS CAME OUT AND HEAT WORKED ON BOTH SIDES. NUMEROUS SIMILAR CASES HAVE BEEN REPORTED ONLINE. ATTACHED IMAGE IS OF SEDIMENT THAT CAME OUT DURING FLUSH. *TR
Dec 05, 2016
SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
IN JUNE 2016 I TOOK MY CAR TO BETTEHAUSEN DODGE IN TINLEY PARK, IL. THEY DID SOME REPAIRS AND SINCE THEN THE HORN GOES OFF BY ITSELF. THE CAR CAN BE PARKED WITH THE MOTOR OFF OR YOU COULD BE DRIVING IN TRAFFIC AND THE HORN WILL BLOW. I TOOK THE CAR BACK TO BETTENHAUSEN IN AUGUST 2016 THEY DID ANOTHER COMPUTER UPDATE AND THE HORN IS STILL GOING OFF BY ITSELF. THE HORN WAS FIND UNTIL I TOOK IT TO BETTENHAUSEN IN JUNE. ONCE THEY FINISHED WORKING ON IT THEY HORN BLOWS SPORADICALLY. AGAIN IN AUGUST 2016 I HAD MY CAR TOWED TO BETTENHAUSEN BECAUSE THE CAR BROKE DOWN. UPON BETTENHAUSEN REVIEWING MY CAR THEY STATED IT WAS THE HEATER HOSE, A GASKET AND THE ANTI FREEZE BOTTLE HAD A HOLE IN IT. IT COST ME $582.00 FOR THAT REPAIR. THE SERVICE DEPARTMENT ALSO INFORMED ME THAT I NEEDED FRONT AND REAR MOTOR MOUNTS BROKEN, FRONT AND REAR STRUTS BLOWN OUT, FRONT AND REAR BRAKE PADS AND ROTORS WARPED AND WORN, RIGHT REAR WHEELING BEARING EXCESSIVE NOISE. THESE ARE MAJOR REPAIRS AND WILL COST MAJOR MONEY. WHY DIDN'T BETTENHAUSEN INSPECT MY CAR THOROUGHLY IN JUNE WHEN IT WAS TOWED IN? I THINK THESE THINGS WERE WRONG WITH THE CAR IN JUNE BUT IT WAS INSPECTED BY THE SERVICE DEPARTMENT. SO I DROVE AROUND FOR MONTHS WITH ALL THIS WRONG WITH MY VEHICLE. WHAT IF I COULDN'T STOP, OR A WHEEL FELL OFF WHILE I WAS DRIVING THE EXPRESSWAY? IT WAS UNDER WARRANTY IN JUNE AND NOW IT IS NOT AND THESE ARE MAJOR SAFETY HAZZARDS.
Aug 30, 2016
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
HORN KEEPS GOING OFF FOR NO APPARENT REASON INCLUDING WHILE DRIVING DEALER UNABLE TO FIX WHICH CAUSE A SAFETY CONCERNS FOR OTHERS AROUND ME WHY THIS IS NOT CONSIDERED A SAFETY CONCERN AND A RECALL IS NEEDED BEYOND COMPREHENSION. AGGRAVATION BEHIND THE WHEEL IS NOT GOOD.
Aug 26, 2016
SUSPENSION,SERVICE BRAKES,ENGINE
1 complaint
BREAKS HAVE TO BE REPLACED AT LEAST EVERY 2 MONTHS. MY CAR CONTINUES TO OVERHEAT AND WE HAVE THE THERMOSTAT 5 DIFFERENT TIMES. WE HAVE TO KEEP TURNING THE KEY OFF AND ON TIL THE CAR DECIDES TO START. I HAVE CONTACTED THE PEOPLE ABOUT THIS AND THEY KEEP TELLING ME THAT THERE IS NO RECALL FOR MY VIN NUMBER. IT NEEDS TO BE ADDED BECAUSE IT IS OBVIOUSLY AN ISSUE WITH MORE THAN JUST MY CAR. I WILL CONTACT AN ATTORNEY BECAUSE NOW THAT IT IS OUT OF WARRANTY THEY TELL ME I WILL HAVE TO PAY TO HAVE THE ISSUES RESOLVED THE START ISSUE IS OF COURSE STATIONARY THE BREAK PROBLEM IS WHILE DRIVING AND SO IS THE OVER HEATING ISSUE WAS DRIVING DOWN THE ROAD HEARD A SCRAPING NOISE AND THE FRONT BUMPER WAS TALKING OFF AND THE BUMPER BAR WAS LOOSE. THESE ARE APPARENTLY VERY DANGEROUS CARS AND ALL SHOULD BE RECALLED
Jul 28, 2016
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
MY LIGHTS ARE VERY DIM ON THE INSIDE OF THE CAR AND MY FOB JUST STOP WORKING I HAVE WENT TO THE DEALERSHIP TO REPLACE THE BATTERIES HOWEVER IT STILL DOES NOT WORK. MY DRIVER SIDE PASSENGER DOOR IS NO LONGER HOOKED UP TO THE FOB OR THE DOOR UNLOCK/LOCK BUTTON) YOU DO IT MANUALLY
Apr 27, 2016
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
WE PURCHASED OUR JOURNEY IN 2010, AS ORIGINAL OWNERS. AT ABOUT 10K MILES WE EXPERIENCED SLIGHT SHAKING WHILE APPLYING BREAKS ON THE HIGHWAY. WE TOOK OUR VEHICLE TO DODGE SERVICE AND THEY HAD TO REPLACE THE ROTORS. WE DRIVE OUR CAR VERY CONSERVATIVELY AND NOW IN 2016 WE HAVE 36K MILES. OUR CAR STARTED EXPERIENCING THE SAME SYMPTOMS. WE TOOK THE CAR TO DODGE SERVICE, WHICH CONFIRMED EXTREME ROTOR WEAR AND EVEN COMMENTED THAT IT WAS PREMATURE WEAR. I CONTACTED DODGE AND THEY REFUSED TO REPLACE ANY PARTS. IN ADDITION, WE RECENTLY (2016) ARE EXPERIENCING RANDOM HORN HONKING. THIS IS INDEED A SAFETY ISSUE AS PROPER HORN FUNCTION IS A REQUIREMENT FOR VEHICLE REGISTRATION.
Apr 26, 2016
EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TURN SIGNALS FAILED TO OPERATE AS INTENDED. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS REMAINED ON CONTINUOUSLY AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE DEALER RESET THE TOTALLY INTEGRATED POWER MODULE, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mar 04, 2016
ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES
1 complaint
DOES NOT START ALL THE TIME THEY REPLACED STARTER SHOWS LOW TIRES , ON ICE . TAILGATE OPEN DOOR OPEN 3 SETS OF TIRES AND BRAKES UNDER 100,00 MILES THEY CAN NEVER FIND ANYTHING WRONG THEY PARTS AT IT I'M PAYING THE $100. EVERY TIME . DODGE KEEPS SAYING THEY WILL HELP , TALK IS CHEAP !! YOU THINK THEY WOULD TRY TO FIND OUT WHATS WRONG INSTEAD OF THROWING PARTS AT IT !HAVE THE JOURNEY AT LEASE 50 TIMES IT NEVER HAS BEEN FIXED . I HAVE THE LEMON OF LEMONS , AT THE POINT NEVER TO BUY A DODGE , JEEP OR CHYSLER EVER AGAIN !!!!
Jan 27, 2016
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
CAR IS SHUTTING OFF WHILE I AM DRIVING WITH NO WARNING
Oct 22, 2015
UNKNOWN OR OTHER,ENGINE
1 complaint
I HAVE BEEN EXPERIENCING FRQUENT SHUT OFFS AND NOT CRANKING. AFTER NUMEROUS VISIT TO DEALER NONONE COULD FIND THE CAUSE. IN JUNE 2015 I RECEIVED A RECALL LETTER. THE DODGE DEALER PUT ME ON A WAITING LIST AND AS OF TOFAY THEY STILL HAVE TROUBLE GETTING THE PART. THE PROBLEM IS GETTING MORE FREQUENT AND I AM AT MY WITS END. PLEASE HELP
Oct 14, 2015
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN OF THE VEHICLE ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT ALSO MENTIONED THAT THE KEY FOB FAILED TO LOCK ALL FOUR DOORS INTERMITTENTLY BUT NEVER LOCKED THE FRONT DRIVER SIDE DOOR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Aug 05, 2015
WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
BRAKES HAVE BEEN A MAJOR ISSUE ON THIS VEHICLE. WE HAVE HAD TO REPLACE BRAKES, ROTORS AND CALIPERS MULTIPLE TIMES SINCE THE VEHICLE WAS PURCHASED NOT TO MENTION THE TIRES ALSO. THE FIRST TIME THEY WERE REPLACED, THE CAR HAD LESS THAN 36,000 MILES. SINCE THAT TIME THEY HAVE BEEN REPLACED MULTIPLE TIMES, WITH THE LAST TIME BEING IN THE LAST 30 DAYS. IT IS LIKE THERE IS SOME TYPE OF DESIGN FLAW IN THE BRAKING SYSTEM, THAT CAUSES THE BRAKES AND TIRES TO BOTH WEAR OUT QUICKLY. LAST NIGHT THE BRAKING SYSTEM CAUGHT FIRE ON THIS VEHICLE, LUCKY I HAD JUST PULLED IN MY PARKING SPOT WHEN THEY STARTED BURNING AND DIDN'T HAVE MY CHILDREN WITH ME. FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE WAS PUT OUT BY THEM. I HAVE NOTICED THAT I AM NOT THE ONLY PERSON WITH THE JOURNEY THAT HAS HAD BRAKE AND TIRE ISSUES. NOW I AM STUCK WITHOUT ANY MEANS OF TRANSPORTATION THANKS TO THE BRAKES CATCHING FIRE (WARPING RIMS AND MELTED TIRES FROM IT). THANKFULLY NO ONE WAS INJURED.
Jul 30, 2015
AIR BAGS,STRUCTURE,SERVICE BRAKES
1 complaint
I WAS DRIVING AT THE SPEED LIMIT ON INTERSTATE 5, (CALIFORNIA) WHEN A VEHICLE IN FRONT OF ME SWERVED PARTIALLY INTO MY LANE. IN ORDER TO AVOID HITTING SAID VEHICLE, I SWERVED TO THE RIGHT SLIGHTLY, AT THAT TIME I BELIEVE ENGINE DIED, AS I HAD NO CONTROL OVER SAID VEHICLE I COULD NOT STEER OR MANEUVER MY VEHICLE AT ALL. THUS IT WAS CONTINUING ON THE PATH OF THE SWERVE AND HIT THE WALL ON THE PASSENGER SIDE OF THE HIGHWAY. I AT NO TIME HAD ANY CONTROL OVER THE VEHICLE, THE CAR STARTED SPINNING FROM THE IMPACT OF THE WALL AND SENT ME ACROSS 3 LANES OF TRAFFIC AND I WAS HIT BY 2 CARS. THE ONLY AIRBAG THAT DEPLOYED WAS THE FRONT PASSENGER SIDE AIRBAG. (THERE WAS NO PASSENGER IN THAT POSITION.) I WAS IN THE DRIVER SEAT, AND MY SON (WAS 9 YEARS OF AGE AT THE TIME OF THE INCIDENT) WAS SITTING DIRECTLY BEHIND ME. WHEN THE CAR STOPPED, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION, IT WAS LOCKED IN PLACE. ORIGINALLY, I BELIEVED THAT THERE WERE NO MAJOR INJURIES, ONLY BUMPS, BRUISES AND THE LIKE. HOWEVER IN THE MONTHS SINCE THE INCIDENT, IT HAS COME TO LIGHT THAT I HAVE TORN MUSCLES IN 1, MAYBE BOTH ELBOWS. I AM CURRENTLY UNDER A DOCTORS CARE, AND WILL BE REQUIRING SURGERY TO RECONSTRUCT THE MUSCLES AND TENDONS.
Jun 17, 2015
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
WHILE DRIVING INTO WORK THIS MORNING MY HORN BEGAN TO GO OFF ON ITS ON AND RANDOMLY. NOTHING I DID WOULD STOP THE HORN FROM GOING OFF. I CALLED BOTH MY DEALER AND CHRYSLER DIRECTLY NEITHER SAID THEY HAVE HEARD OF ANY ISSUES REGARDING THIS. SOME OF THE WARNING LIGHTS ON MY DASH ALSO CAME UP AND THEN WENT OFF. THIS SEEMS TO BE A SAFETY ISSUE AND I AM CONCERNED. *TR
Mar 10, 2015
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TAKING CAR TO LOOK AT, CK ENGINE LIGHT ON. HAD PROBLEMS WITH IT CUTTING OFF ON E'WAY RAMP. TOOK OFF ALL KEYS. MECHANIC TOLD ME CAR WAS BUILT WITH A DEFECT MOTOR. NOTHING HE COULD DO. TAKING TO ANOTHER MECHANIC AND ESP BAS LIGHT AND TRACTION LIGHT COMES ON. *TR
Feb 28, 2015
TRACTION CONTROL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL INDEPENDENTLY ACTIVATED AND DEACTIVATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Oct 27, 2014
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE LOSS POWER AND STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE BRAKES AND ROTORS REQUIRED REPLACEMENT APPROXIMATELY EVERY TWO MONTHS. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES OR MORE PER WEEK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 16, 2014
AIR BAGS,STRUCTURE,ENGINE
1 complaint
I WAS SITTING AT THE APPROACH TO OUR DRIVEWAY WITH MY FOOT ON THE BRAKE, WAITING TO ENSURE MY GRANDCHILDREN HAD SAFELY CLEARED THE DRIVEWAY AREA. WITHOUT WARNING, THERE WAS A SOUND LIKE THE CAR ENGINE REVVING UP, THE CAR STARTING MOVING/LUNGING FORWARD ON ITS OWN AND ALL ATTEMPTS TO APPLY THE BRAKES TO STOP THE CAR FAILED. I QUICKLY STEERED TOWARD A TREE IN MY FRONT YARD WHERE I CHOSE TO CRASH MY CAR IN ORDER TO STOP ITS CONTINUED ACCELERATION. THE CAUSE OF THE ACCELERATION IS UNKNOWN. IF I HAD NOT CHOSEN TO HIT THE TREE, THE CAR WAS HEADED FOR MY FRONT PORCH/HOUSE WHERE MY GRANDCHILDREN HAD GONE TO CLEAR THE DRIVEWAY AREA. A CONTRACTOR WORKING ON MY NEIGHBOR'S PROPERTY CAME TO ASSIST ME AND TURNED OFF THE CAR ENGINE. THERE WAS A STRONG BURNING ODOR/CHEMICAL SMELL PERMEATING MY CAR AFTER THE CRASH. IN SPITE OF THE IMPACT, MY AIR BAG DID NOT DEPLOY. WE CALLED 911, THE INSURANCE COMPANY AND HE CAR WAS TOWED TO A COLLISION SHOP. REGISTERED A FORMAL COMPLAINT TO CHRYSLER CORPORATION THE NIGHT OF THE CRASH. *TR
Aug 03, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I PURCHASED A NEW DODGE JOURNEY IN APRIL 2010. I HAVE HAD THE ROTORS REPLACED IN MAY 2010, APRIL 2011, JUNE 2012, JULY 2013, AND THE ROTORS NEED REPLACE ONCE AGAIN. THIS IS FIVE TIMES IN FOUR YEARS! THE CAR HAS ABOUT 43,000. I PAID LAST APRIL 2014 TO HAVE THE REAR BRAKES REPLACED AND THE BACK ROTORS RE-SURFACED. PLUS I REPLACED THE TIRES WHICH WERE $1200.00. THE WORST PROBLEM THAT I AM HAVING IS THE TOTAL LOSS OF ELECTRONICS WHEN WE HIT A BUMP. THE LIGHTS, HEAT/AIR, ALL ELECTRONICS GO OUT. MY FEAR IS THAT WHEN THIS HAPPENS THE AIR BAGS DON'T WORK EITHER. THERE IS SOMETHING WRONG WITH HOW THE KEY FOB FITS INTO THE DASH BOARD. I'M NOT ABLE TO TRADE VEHICLES AT THIS POINT. I FEEL LIKE THIS CAR IS GOING TO MAKE ME GO BANKRUPT. I FEAR THAT THE BRAKES/ROTORS WILL FAIL OR THE ELECTRONIC ISSUE WILL CAUSE ME TO WRECK WITH MY LITTLE GIRL IN THE CAR. WHAT CAN I DO? *TR
Jul 03, 2014
SUSPENSION,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOBBLED AND VIBRATED VIOLENTLY. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 97,000.
May 01, 2014
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR BECAME LOCKED CLOSED AND THE CONTACT HAD TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 62,000.
Mar 27, 2014
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I AM CURRENTLY THE OWNER 2010 DODGE JOURNEY AWD. I HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS NUMEROUS TIMES; NOISE FROM DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION,CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE KEY FOB OUT, TURN IT AROUND, AND INSERT IT AGAIN. IT SHUT OFF ON ME AS I WAS DRIVING 65MPH ON A MAIN HIGHWAY.. ALMOST CAUSING A CRASH. RAN A DIAGNOSTIC AND IT CAME BACK THAT MY MODULE WAS BAD, I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. A RECALL NEEDS TO BE DONE ON THIS PART AS WELL WITH ALL OF THE 2010 DODGE JOURNEY'S NOT JUST THE ONES FROM A CERTAIN PLANT. ONCE I TURN OFF THE CAR, YOU CAN HEAR THE COMPUTER SHUTTING ITSELF DOWN AND MAKING ALL KINDS OF NOISE, THEN IT APPEARS TO REBOOT, THE RADIO WILL TURN ON AND STAYS ON FOR FIVE MIN. THE AUTOMATIC STARTER STARTS ON IT'S OWN ONCE YOU SHAKE THE KEY FOB.. NO NEED TO PRESS THE BUTTON ANYMORE?! KUHMO TIRES ON THIS VEHICLE HAVE BEEN REPLACED TWICE IN ONE YEAR. *TR
Mar 14, 2014
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
PURCHASED VEHICLE NEW FROM DEALER. THE AIRBAG LIGHT STAYS ON WHEN OUTSIDE TEMP GETS BELOW 40 DEGREES. AFTER OWNING THE JOURNEY FOR A YEAR, WE HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS AFTER ONLY 10,000 MILES; REPLACE A FAULTY BATTERY AND COMPLAINED TO DEALER ABOUT THE AIR NOISE AT DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION ALL WITHIN THE ODOMETER READING 15,000 MILES. *TR
Feb 03, 2014
EXTERIOR LIGHTING,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT DISABLED THE FUSE IN ORDER FOR THE WIPERS TO BECOME INOPERATIVE. IN ADDITION, BOTH TURN SIGNALS AND HIGH BEAM HEADLIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,528. UPDATED 01/11/2017*CT *TR
Jan 28, 2014
VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATER WAS BLOWING OUT COLD AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE HEATER COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Jan 28, 2014
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,VISIBILITY/WIPER
1 complaint
I HAVE ALSO BEEN DEALING WITH THIS SAME ISSUE FOR THE PAST 6-8 MONTHS AND BASED ON OTHER COMPLAINTS I HAVE READ I AM NOT THE ONLY ONE.. THE ELECTRICAL RANDOMLY GOES OUT WHILE DRIVING. SOMETIMES IT WILL COME BACK ON ITS OWN BUT MOST OF THE TIME I HAVE TO PULL OVER TO TURN CAR OFF AND RESTART. WINDOWS, BLINKERS, AC, RADIO, WIPERS, HAZARDS, AND EXTERIOR BRAKE LIGHTS, ETC GO OUT. (I DO NOT LOSE CONTROL OF DRIVING BUT FEAR THAT IS WHAT IS NEXT, BASED ON OTHER PEOPLE'S COMPLAINTS OF SIMILAR ISSUES). THE DEALERSHIP CANT FIND THE PROBLEM, COULDN'T REPLICATE ISSUE (HAD TURNED OFF CAR DESPITE MY TELLING THEM IT WORKS AFTER RESTARTED), AND TOLD ME TO BRING IT BACK NEXT TIME HAPPENS SO THEY CAN SEE (AS IF THEY DIDN'T BELIEVE ME)..I HAVE BOUGHT BACK AGAIN. ONLY HAVE APPROXIMATELY 3,000 MILES LEFT ON THE EXTENDED WARRANTY- SEEMS THEY ARE WAITING WARRANTY OUT. THIS IS A POSSIBLE DANGEROUS SITUATION THAT CAN CLAIM LIVES, IF SOMEONE DOESN'T SEE ME BRAKING, TRYING TO TURN, WIPERS WOULDN'T WORK DURING A RAIN DOWNPOUR ONCE.. DODGE NEEDS TO ADDRESS THIS AS A WHOLE!! *TR
Jan 16, 2014
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
I WAS STRUCK ON THE LEFT FRONT BY A 1997 DODGE STRATUS OCCUPIED BY 5 TEENAGE BOYS. THE DAMAGE WAS BUMPER AND LEFT FENDER (INSURANCE ESTIMATE ABOUT $3,000. BUT THE BATTERY WAS PLACED ON TOP OF THE ENGINE BY THE MANUFACTURER. THE BATTERY WAS THE ORIGINAL BATTERY INSTALLED ON CAR. NO ENGINE REPAIR HAD BEEN DONE ON THE VEHICLE. THE BATTERY EXPLODED AND THE ENGINE WAS COVERED BY BATTERY ACID WHICH DESTROYED ALL THE WIRING IN THE ENGINE. BATTERY ACID ALSO WENT DOWN THE DRIVER'S SIDE OF THE CAR DESTROYING PAINT AND EATING INTO METAL. TWO ADJUSTERS EXAMINED THE CAR AS THE INSURANCE WAS AMAZED AT AMOUNT OF DESTRUCTION. THEY EACH STOPPED AT $11,000 DAMAGE AND TOTALED THE CAR. I WAS TOLD THAT HAD ANY GLASS BEEN BROKEN AND I GOT BATTERY ACID ON MY BODY, THE DAMAGE WOULD HAVE BEEN SEVERE. A MECHANIC AT THE SCENE SAID THE BATTERY PLACEMENT WAS VERY DANGEROUS AS WAS SAID BY INSURANCE ADJUSTERS AND REPAIR SERVICE WHERE THE CAR WAS TOWED. I CALLED THE DEALERSHIP AND DODGE ITSELF AND REPORTED THE PROBLEM. THEY BOTH SAID THEY NEVER HAD HEARD OF ANY PROBLEM. I WALKED AWAY UNHURT BUT COULD HAVE DRIVEN THE CAR FOR THE REST OF MY LIFE (I'M 73) HAD THE BATTERY BEEN PLACED IN A DIFFERENT SPOT IN THE ENGINE. I BELIEVE THIS BATTERY PLACEMENT TO BE VERY DANGEROUS AND AM CONCERNED FOR OTHERS WHO MIGHT HAVE AN ACCIDENT IN A CAR LIKE MINE. *TR
Dec 04, 2013
STRUCTURE,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE NOTICED A LOUD SQUEAKING NOISE WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FRONT AND REAR ROTORS, AND THE BRAKE PADS WERE REPLACED BUT THE FAILURE CONTINUED. ADDITIONALLY, THE CONTACT STATED THAT WATER WAS LEAKING FROM THE OVERHEAD VENT AND ONTO THE REAR SEATS. THE FRONT DRIVER'S SIDE DOOR ALSO COULD NOT BE LOCKED WITH THE KEY FOB, ONLY MANUALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,240. *JS
Sep 24, 2013
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BURST INTO FLAMES WHILE DRIVING AND CONSUMER SEEKS FINANCIAL COMPENSATION. *SMD THE CONSUMER STATED NO ONE HAS BEEN ABLE TO DETERMINE, THE CAUSE OF THE FIRE.
Sep 11, 2013
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
I HAVE HAD MY TIRES REPLACE ABOUT EVERY 25,000 MILES THE ARE WEARING REALLY BAD ON THE INSIDE I HAVE HAD ALIGNMENTS DONE AND THERE IS NO ISSUE WITH THE ALIGNMENT I HAVE SPENT OVER $1000 ON TIRES NOT SURE IF IT IS CAUSED BY THE BRAKES AND ROTORS BEING BAD. I'VE HAD THEM REPLACED TWICE ALSO. *TR
Jul 17, 2013
VEHICLE SPEED CONTROL,TIRES,WHEELS,SERVICE BRAKES
1 complaint
PURCHASED NEW DODGE JOURNEY 2010 IN APRIL 2011. BASIC TYPE TIRES NEEDED TO BE REPLACED BY SEPTEMBER 2011 DUE TO WEAR. ATTEMPTED TO REPLACE WITH SNOW TIRES, NEEDED FOR SAFE WINTER DRIVING IN RURAL AREA WITH HEAVY SNOWFALL. ONLY TIRES THAT FIT WHEELS WERE ON NATIONAL BACK ORDER. USED SIZE/BRAND RECOMMENDED BY DEALERSHIP THAT ALMOST FIT IN OCTOBER 2011. SINCE THEN, I HAVE HAD TO HAVE ALL FOUR BRAKE ROTORS MACHINED, FRONT BRAKE PADS REPLACED FOR THIRD TIME NOW, NOT COVERED BY WARRANTY. CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. PULSATION/VIBRATION DOES NOT COMPLETELY GO AWAY EVEN IMMEDIATELY AFTER BRAKES WORKED ON/PADS REPLACED. I HAVE THE TIRES ROTATED EVERY 6 MONTHS, THIS DOES NOT HELP DECREASE PULSATION. AS OF JULY 2013, NO WINTER TIRES CAN BE FOUND THAT FIT THE CAR EXACTLY PER THE DEALERSHIP. CAR SLOWS DOWN TOO MUCH WHEN COASTING. GAS MILEAGE AVERAGES 17 MPG, CURRENT MILEAGE IS APPROX 43000. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, WHICH IS FROM OCTOBER TO MAY. CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. CAR ALARM DOES NOT WORK CONSISTENTLY. IF CAR IS LOCKED WITH THE FOB, THE CAR DOES NOT ALWAYS LOCK BUT IS SOMETIMES "ARMED" AND THE ALARM FREQUENTLY GOES OFF WHEN THE DOOR IS OPENED. MUST PLACE KEY FOB IN IGNITION AND TURN CAR ON TO STOP ALARM. DRIVER SIDE DOOR FREQUENTLY WOULD NOT UNLOCK DURING WINTER, LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. DOOR HAD TO BE UNLOCKED FROM INSIDE AFTER ENTERING CAR THROUGH OTHER DOORS. DEALERSHIP STATED THEY COULD NOT GET PROBLEMS TO REPLICATE (WITH LOCKS, ALARM). *TR
Jul 16, 2013
STEERING,ENGINE AND ENGINE COOLING,SERVICE BRAKES
1 complaint
WENT TO HAVE MY BRAKES INSPECTED DUE TO A SCREECHING SOUND. THE SOUND AT 1ST LASTED ABOUT 2 WEEKS. BY THE TIME I MADE IT TO THE BRAKE SHOP IT OF COURSE STOPPED. UPON INSPECTION OF THE BRAKING SYSTEM WE WERE TOLD THAT IN 3 MORE DAYS THE BRAKES WOULD HAVE WENT OUT. WE DO NOT DRIVE HARD OR EVER HAVE TO STOP FAST. MY HUSBAND & I LEARNED THAT THE BRAKE SYSTEM HAS AN KNOWN ISSUE WITH THE BRAKE SHOP.. WE WERE TOLD THE BRAKES WILL SCREECH & THEN STOP WORKING IF NOT FIXED RIGHT AWAY! THAT'S VERY SCARY AS WE DON NOT WANT TO CRASH & KILL SOMEONE OR OUR SELVES. THE BRAKE SYSTEM FAILED STARTING WITH THE CALIPERS & WAS RUBBING IN THE PAD CAUSING EXTREME WEAR & IS WAS SAID THE MANUFACTURED BRAKE ARE NOT MADE TO STOP A VEHICLE SO HEAVY AS OURS. AND FOR THAT REASON WE WERE TOLD TO FILE A COMPLAINT. I CALLED DODGE & WAS TOLD THE WARRANTY HAS EXPIRED & WE WOULD HAD TO PAY FOR IT ON OUR OWN. ALSO WHEN WE BOUGHT THE DODGE IN 2010 BRAND NEW THE ALIGNMENT WAS OFF & WAS PULLING TO THE RIGHT. AFTER HAVING THE ALIGNMENT & BRAKES REPAIRED FOR A SECOND TIME IN UNDER 2YEARS IT IS CLEARLY AN ISSUE WITH THE BRAKE SYSTEM. THIS TIME IT WILL COST US $575.00 TO REPAIR JUST THE BRAKE SYSTEM.. THIS NEEDS TO BE RECALLED ASAP! BEFORE SOMEONE IS HURT OR KILLED!! AND DODGE SHOULD OWN UP TO THIS ISSUE! IN ADDITION THE A/C HAS A LOOSE CONNECTION & WILL STOP BLOWING FOR NO REASON. AND OTHER ISSUE TO DEAL WITH IN HOT WEATHER! *TR
Jun 12, 2013
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
OWN A 2010 DODGE JOURNEY, FRONT BRAKES SHIMMYED AT 20,000 MILES, CALLED DEALER NOT A COVERED PART. OWNER REPLACED FRONT BRAKES AND ROTORS, NO FURTHER PROBLEM THERE. ON FUEL MILEAGE HAS REDUCED FROM APPROX. 22 MILES TO GALLON TO 17 MILES TO GALLON. ALSO VEHICLE SLOWS DOWN TOO FAST UPON COASTING, FEELS LIKE DRAGGING. TIRES FROM KUMHO ARE GARBAGE, REPLACED ALL WITH DIFFERENT BRAND, WAS TOLD NO RECALL ON THOSE EITHER. TIRES WORE OUT AT 20,000 MILES, WAS TOLD BY TIRE DEALER THAT THOSE TIRES ARE FAULTY DUE TO WEAR OUT AT 15 TO 25,000 MILES. SAYS CHLYSLER KNOS ABOUT KUMHO BUT WONT RECALL THEM. OVERALL GETTING DISCOURAGED WITH CHYSLER PRODUCT, AND GETTING NO HELP ON PROBLEMS. DURING WINTER MONTH VEHICLE WENT INTO AWD DUE TO TIRES SLIPPING, MADE UGLY GRINDING NOISES AND SHAKE WHEN ACTIVATED, ALSO STUCK IN AWD. HAD TO BACK UP 500 OR MORE FEET TO GET IT TO UNLOCK OR DEACTIVATE. HAS NOT BEEN RIGHT SINCE, AND AGAIN TOLD NOT A COVERED PROBLEM. EVERYTIME I CALL ABOUT THESE PROBLEMS THEY SAY BRING IT IN BUT WARRENTY WILL NOT COVER, IM DISABILED AND I CANT AFFORD TO BRING IN AND PAY SHOP RATES JUST TO SAY ON PAPER NOT A WARRENTY PROBLEM, I HAVE TO PAY FOR REPAIRS. *TR
Jun 05, 2013
VISIBILITY,LATCHES/LOCKS/LINKAGES,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN I LOCK AUTO SITS FOR AWHILE THEN UNLOCKS THE TWO FRONT DOORS AND DROPS WINDOWS HALF WAY BY ITSELF? *TR
Jun 02, 2013
ELECTRICAL SYSTEM,TIRES,WHEELS
1 complaint
LOW AIR CAME ON THEN FOUND OUT THE TIRE PRESSURE MONITORING SYSTEM SENSOR NUT WAS CRACKED ON RIGHT REAR WHEEL AND THE VALVE STEM CRACKED ON LEFT REAR WHEEL. CALLED TWO DODGE DEALERS AND I WAS TOLD I WOULD HAVE REPLACE THE ENTIRE SENSOR AT A COST OF $130 EACH, AND THEY ARE REPLACING THEM WITH A NEW SENSOR WITH A RUBBER VALVE FOR THE SAME REASON I'M HAVING. THEY TOLD ME THE ALUMINUM PARTS(STEM AND NUT) ARE CORRODING FAST CAUSING BREAKAGE OR CRACKS. MY VEHICLE IS OUT OF WARRANTY WITH JUST OVER 33K MILES BUT MORE THAN 36 MONTHS. THE CAR WAS DRIVEN AT A LOW SPEED WHEN THE LIGHT CAME ON AND I THINK IT WOULD BE VERY DANGEROUS TO DRIVE THE CAR, ESPECIALLY IF AT HIGHWAY SPEED, AND THOSE PARTS FAIL WHICH WOULD CAUSE THE SENSOR TO POSSIBLY COME OFF AND THEN CAUSE A BLOW OUT TO THE POINT THE CAR MAY LOOSE CONTROL. THIS IS A FAMILY CAR AND IT IS RISKY TO HAVE THIS PROBLEM. THIS PROBLEM SHOULD BE A RECALL. SCHRADER, THE SENSOR MANUFACTURER, DOES HAVE REPLACEMENT SENSORS WITH RUBBER VALVES AT LESS THAN $50 RETAIL. *TR
May 13, 2013
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
THE DODGE JOURNEY HAS A HISTORY OF TRANSMISSION FAULTS, LOUD AND NOISY AND ROUGH TRANSMISSION SHIFTS. WHILE SHIFTING INTO A GREAT IT WILL MAKE A LOUD THUD AND THE CAR WILL JERK. WE STARTED TO GET USED TO THIS AS IT HAS HAPPENED SINCE DAY 1. WE LET CHRYSLER KNOW ABOUT THIS AND APPARENTLY THIS IS "NORMAL." I HAVE NEVER HAD A SIMILAR ISSUE WITH ANY OTHER CAR SO TO ME IT IS NOT NORMAL. SO FAST FORWARD TO THIS PAST WEEKEND. WE WERE GOING TO TOW A FEW ITEMS AND DROP THEM OFF. SO EVERYTHING IS LOADED AND READY TO TOW, WE ARE ON A FLAT SURFACE WITH NO INCLINE AT ALL, START THE CAR UP AND PUT IT INTO DRIVE AND BAM! A LOUD NOISE WHILE WE TRIED TO PUT IT INTO GEAR. THE CAR WAS STILL RUNNING WHILE THIS HAPPENED AND WE STARTED TO ROLL BACKWARDS, WHILE IN DRIVE. I TRIED TO HIT THE GAS BUT IT JUST REVVED A FEW THOUSAND RPMS. I HIT THE BRAKES AND PUT IT INTO PARK AND THEN DRIVE AGAIN, BUT THE TRANSMISSION WAS STILL NOT ENGAGING. SOMETHING HAPPENED CAUSING THE LOUD BANG AND NO THROTTLE RESPONSE TO THE DRIVETRAIN. AFTER I PUT IT IN PARK, WALKED AROUND AND THEN GOT BACK IN STARTING THE CAR UP AGAIN; THE CAR ENGAGED GEAR THIS TIME. EVERYTHING RAN PERFECT AND THEN I TOOK IT TO THE CHRYSLER DEALERSHIP, THEY SAID THEY COULD FIND NO EVIDENCE WHAT HAPPENED OR WHAT WAS WRONG, BUT REASSURED ME AGAIN THAT THE LOUD TRANSMISSION SHIFTS ARE NORMAL. SO THIS COULD BE POTENTIALLY DANGEROUS IF THIS WAS TO HAPPEN WHILE ON THE ROAD OR AT A STOP SOMEWHERE. *TR
Apr 26, 2013
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TWICE TODAY, MY 2010 DODGE JOURNEY SHUT OFF AFTER MAKING A RIGHT HAND TURN. THE VEHICLE STOPPED ACCELERATING AND BECAME DIFFICULT TO TURN. LUCKILY, I WASN'T IN BUSY TRAFFIC AND NO ONE WAS TURNING BEHIND ME. OTHERWISE, MY KIDS AND MYSELF COULD HAVE BEEN SERIOUSLY INJURED FROM AN ACCIDENT. I CHECKED ON-LINE TO SEE IF ANYONE ELSE EXPERIENCED THE SAME PROBLEM AND FOUND NUMEROUS COMPLAINTS ABOUT SIMILAR ISSUES. I CALLED CHRYSLER AND THEY TOLD ME THAT MY VEHICLE DIDN'T QUALIFY FOR ANY RECALLS OF THAT NATURE. WHAT IF I WAS TRAVELING ON THE HIGHWAY WITH A SEMI-TRUCK BEHIND ME? *TR
Feb 20, 2013
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
THE TRANSMISSION WILL SHIFT FROM PARK INTO DRIVE WITH A LOUD CLANG AND JERK. THIS OCCURS WHEN YOU PULL UP AND STOP, TURN MOTOR OFF, RESTART AND PUT INTO DRIVE. THEN AT OTHER TIMES HESITATES TO SHIFT. BRAKES WILL PUSH THEMSELVES DOWN WITH NO PRESSURE GIVEN BY DRIVER. FRONT END ON UNEVEN PATCHES OF ROADWAY WILL THUMP AS THOUGHT IT IS LOOSE AND WOBBLE. *TR
Dec 25, 2012
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE CHECK ENGINE KEEPS ON COMING ON AND STAYING ON. I HAVE NOTICED PROBLEMS WITH THE CAR LOSING POWER WHILE I AM DRIVING OR ACCELERATING; THIS HAS HAPPENED SEVERAL TIME. I RECENTLY HAD TO REPLACE THE BRAKES AND ROTORS; IT DRIVES HORRIBLY EVERY TIME I TRIED TO STOP THE CAR WOULD TREMBLE. I EXPECTED THE CAR TO NOT HAVE THESE PROBLEMS AS IT IS FAIRLY NEW AND I DO NOT CONSIDER IT TO HAVE ALOT OF MILEAGE. I AM REALLY CONCERNED ABOUT THESE PROBLEMS AS I DRIVE MY CAR WITH THREE SMALL CHILDREN. I DON'T HAVE THE MONEY TO KEEP TAKING IT FOR A DIAGNOSTIC EACH TIME THE LIGHT COMES ON; IF THE COMPANY IS AWARE OF THIS PROBLEM; THEY SHOULDN'T CHARGE PEOPLE SO MUCH TO CHECK THE CODES OR THEY SHOULD HAVE A RECALL TO FIX THE ONGOING PROBLEMS. *TR
Aug 21, 2012
SERVICE BRAKES,ENGINE
1 complaint
WE RECEIVED NOTICE THAT THERE WAS A VOLUNTARY BRAKE RECALL FROM DODGE JAN OR FEB 2012. AT THE TIME MY WIFE WAS EXPERIENCING JERKING AND PULLING TO THE STEERING WHEEL WHEN BRAKING. WE TOOK THE VEHICLE TO THE DEALERSHIP AND WE WERE ADVISED THAT THE FRONT PADS AND ROTORS WOULD HAVE TO BE REPLACED AND DODGE WOULD COVER THE COST. THIS WAS AROUND FEB/MAR 2012 WITH APPROXIMATELY 17K ON THE VEHICLE. ON 4 AUG WE TOOK THE VEHICLE BACK TO DODGE DUE TO THE SAME BRAKING PROBLEMS AND A CHECK ENGINE LIGHT. WE WERE ADVISED THAT THE CHECK ENGINE LIGHT WAS CAUSED BY A CRACK PISTON HEAD AND DODGE STATED THAT THE PISTON WOULD BE REPLACED UNDER WARRANTY. HOWEVER, WE WERE THEN ADVISED THAT THE JERKING AND PULLING IN THE STEERING WAS CAUSED BY THE REAR BRAKES AND WE WOULD HAVE TO PAID $534.00 TO HAVE THE REAR ROTORS AND PADS REPLACED. THIS DIDN'T SOUND RIGHT TO ME SO I CHECKED FOR ANY TSB/RECALLS, THE CAS WEBSITE, AND NHTSA WEBSITE I FOUND OUT THAT THE BRAKE PROBLEMS (BOTH FRONT AND REAR) HAVE BEEN A SERIOUS ISSUE WITH DODGE AND REPAIRS AND COSTS HAVE BEEN ALL OVER THE BOARD WITH DODGE EXCEPTING NO REAL FIX EXCEPT CHARGING CAR OWNERS ON REPEATED REPAIRS THAT ONLY FIX THE PROBLEM FOR 3-9K. IF THIS IS THE CASE NHTSA SHOULD MANDATE DODGE TO PROPERLY FIX THIS PROBLEM WITH CORRECT PARTS OR FULLY RECALL ALL OF THESE VEHICLES. DODGE IS PUTTING MY WIFE AND SON IN DANGER EVERYTIME THEY SET FOOT IN THE VEHICLE, AND THAT IS SOMETHING THE AGENCY FOR HIGHWAY SAFETY SHOULD NOT ALLOW TO CONTINUE. WE CONSUMERS NEED A REAL FIX AND NOT A BANDAIDE ON A DEFECTIVE PRODUCT AND YOUR AGENCY SHOULD NOT ALLOW DODGE TO CONTINUE TO IGNORE THIS PROBLEM. NHTSA SHOULD NOT HAVE TO WAIT FOR SOMEONE TO LOSE THEIR LIFE BEFORE TAKING ACTION AGAINST DODGE. WE ARE NOT BEANS TO COUNT, WE ARE PEOPLE! *TR
Aug 08, 2012
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE VIBRATION IN THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE ROTORS WERE FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000. UPDATED 08-09-12 *BF THE STATED THE BRAKE PADS WERE NOT WORN NOR WAS IT NECESSARY TO REPLACE THEM. THE VEHICLE HAS POOR FUEL MILEAGE AND LOSS OF POWER. THE VEHICLE DRAGGED INSTEAD OF COASTING WHEN RELEASING THE THROTTLE. THE VEHICLE OPERATES CORRECTLY IN NEUTRAL AND WITHOUT USING ALL WHEEL DRIVE. FUEL MILEAGE ALSO INCREASED. UPDATED 08/13/2012 *JS *TR
Jul 13, 2012
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
BRAKES WERE VIBRATING AND DIDN'T SOUND RIGHT DEALER REPLACED DUE TO RECALL BUT HAD TO STILL PAY 100 DOLLARS. ALSO ON 9/11/11 REPLACE TURN SIGNAL ON DRIVERS SIDE WHEN WENT OUT IT TOOK OUT BRAKE LIGHTS TOO THEY REPAIRED THAT AND NOW ONLY 6MONTHS LATER PASSENGER SIDE TURN SIGNAL DOING SAME THING THEY REPLACED LIGHT BULB DROVE IT HOME WAS FINE AN HOUR LATER STARTED HAPPENING AGAIN TAKES OUT BRAKE LIGHTS. ALSO WHEN TOOK IN FOR TURN SIGNAL HAD TO HAVE BACK BRAKES REPAIRED FELT SAME VIBRATION AND NOISE. ALSO HAD TO PAY 100 DOLLARS OUT OF POCKET AND CAR ONLY HAS 21,000 MILES. *TR
Feb 13, 2012
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
THE BRAKES SHAKE BAD WHEN SLOWING FROM 40 MPH OR HIGHER NOTE FRONT ROTORS AND PADS WERE REPLACED AT 21956 MILES AFTER TWO TIMES IN THE SHOP AT A COST OF 50.00 BUT I AM HAVING THE SAME PROBLEM WITH THE REAR BRAKES WHEN THE CAR IS STOPPED FAST REAR BRAKES SHAKE CHRYSLER WILL NOT WARRANTY. THE TRANSMISSION HITS VERY HARD ABOUT 50% OF THE TIME WHEN SHIFTING INTO DRIVE FROM ANY OTHER STICK POSITION THIS IS CAUSING TRANSMISSION DAMAGE CHRYSLER IS AWARE OF THE PROBLEM THE DEALER SHOP MARK DODGE SHOWED ME AN EMAIL THEY GOT BACK FROM CHRYSLER AFTER THE SHOP FOREMAN NOTED THIS DEFECT WAS HAPPENING AND CONTACTED CHRYSLER ABOUT WHAT TO DO. THE RESPONSE FROM CHRYSLER WAS " [XXX] THIS HAS BEEN NOTED IN SEVERAL PRIOR CASES . AT THIS TIME IT IS CONSIDERED CHARACTERISTIC- [XXX] " SO A TRANSMISSION BANGING INTO GEAR IS CHARACTERISTIC. THIS IS THE FIRST TIME I HAVE HAD A VEHICLE DO THIS IN 40YRS OF DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 14, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
1) I HAD THE FRONT BRAKES REPLACES AFTER OWNING THE CARE 7 DAYS. THE DEALER REPLACED THE FRONT RODARS AND BRAKE PADS. SIX WEEKS LATER I COMPLAINED OF THE METAL TO METAL SOUND FROM THE REAR BRAKES, BUT THE DEALER TOLD ME, "YOU CAN KEEP DRIVING THE CAR, IT'S OK FOR NOW". NOW THE BRAKES ARE TOTALLY GONE AND THE FRONT BRAKES ARE CAUSING THE CAR TO SHAKE WHEN YOU SLOW DOWN...AGAIN!! 2) THE CAR DOESN'T ALWAYS START. YOU HAVE TO CRANK THE KEY 4-5 TIMES BEFORE IT WILL START. THIS SEEMS TO BE IN INTERMITTENT PROBLEM. 3) THE TRANSMISSION JERKS INTO GEAR. 4) THE PLASTIC IN THE WHEEL WELL COMING OFF. *TR
Nov 06, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT IT WAS DIFFICULT TO START THE VEHICLE USING THE KEY. THE CONTACT HAD TO TURN THE KEY IN THE ON AND OFF POSITION NUMEROUS TIMES BEFORE THE VEHICLE WOULD START. THE DEALER ATTEMPTED TO DIAGNOSE THE FAILURE, BUT WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOTIFIED AND WAS IN THE PROCESS OF ASSISTING THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 23,000. UPDATED 11/221/11*LJ THE CONSUMER STATED HE HAD TO TURN THE KEY NUMEROUS TIMES, TO GET THE VEHICLE TO START.
Oct 18, 2011
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN DRIVING AT HIGHWAY SPEEDS 65-75 MPH AND HAVING TO BRAKE HARD THE STEERING WHEEL AND BRAKE PEDALS BEGIN TO VIBRATE VIOLENTLY AND THE BRAKES FEEL AS THOUGH THEY ARE NOT WORKING CORRECTLY? 2010 DODGE JOURNEY SXT WITH CURRENTLY 24K MILES. *TR
Aug 23, 2011
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
2010 DODGE JOURNEY SXT BRAKE FAILURE. ROTORS REPLACED BY CARMAX AND SERVICED BY LANDMARK DODGE. EXTREME SHAKING IN FRONT WHEEL AND PREMATURE REAR BRAKE FAILURE. *KB
Aug 17, 2011
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
2010 DODGE JOURNEY. 19600 KM (12179 MILES)WHEN WORK DONE BY DEALER. BRAKE SHUDDER AND STEERING WHEEL SHAKE. DEALER REPLACED WARPED FRONT ROTORS UNDER WARRANTY. NO FURTHER SHUDDER OR SHAKING TO DATE. *TR
Aug 13, 2011
TIRES,EQUIPMENT
1 complaint
THIS COMPLAINT PERTAINS TO A LIMITED SUPPLY CHAIN PROBLEM WITH THE 2010 DODGE JOURNEY TIRE AND WHEEL COMBINATION WHICH MAY LEAD TO ACCIDENTS. MY 2010 JOURNEY HAS A CUSTOM TIRE SIZE OF 225/55/19, WHICH IS HOW DODGE DESIGNED IT. KUHMO IS THE ONLY TIRE MFG THAT SUPPLIES THIS TIRE SIZE. IN MAY OF 2011 I HAD ONE TIRE FAILURE AND IT TOOK APPROX. 12 DAYS TO LOCATE A TIRE DUE TO A NATIONAL BACK ORDER. THAT RESULTED IN ME RIDING ON MY SMALLER SPARE TIRE DURING THAT TIME. ON JULY 4TH 2011 WE HAD ANOTHER TIRE FAIL AND AGAIN THERE IS NO REPLACEMENT AVAILABLE DUE TO THE CUSTOM TIRE SIZE AND KUHMO'S NATIONAL TIRE SHORTAGE. I AM NOW RIDING ON MY SPARE AGAIN WHILE MY MECHANIC SEARCHES NATIONALLY FOR A TIRE. MY RECOMMENDATION IS THAT YOU ALERT DODGE/CHRYSLER OF THIS ISSUE AND HAVE THEM FIND AN ALTERNATE SUPPLIER OF THIS CUSTOM TIRE SIZE. *TR
Jul 07, 2011
SUSPENSION
1 complaint
TL * THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 25 MPH, THE VEHICLE JERKED AND MADE A POPPING NOISE, AND THE DRIVER'S FRONT WHEEL SEPARATED FROM THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE STEERING WHEEL AND TO CRASH INTO A VEHICLE IN THE LEFT LANE, DAMAGING THE PASSENGER SIDE FRONT BUMPER. THE CITY OF COLUMBUS POLICE DEPARTMENT REPORT NUMBER WAS C-278012. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS A BROKEN DRIVERS SIDE FRONT AXLE WHICH CAUSED THE WHEEL TO SEPARATE. THE MANUFACTURER ENGINEER INVESTIGATION CONCLUDED THAT THE FAILURE WAS NOT A DEFECT, BUT IT WAS CAUSED BY DRIVER IMPACT. THERE WAS NO MENTION OF INJURIES.THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE 40,000.
Jun 30, 2011
FUEL SYSTEM, OTHER
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE ENGINE STALLED AND RESTARTED INDEPENDENTLY. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL SYSTEM E.S.I.M. WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Jun 16, 2011
STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
STARTED WITH A FLASHING CHECK ENGINE LIGHT AFTER AWHILE WILL STAY ON & ONLY FLASH INTERMITTENTLY. DEALER FOUND CODE FOR #1 CYLINDER MISFIRE & A TSB TO UPDATE THE SOFTWARE. 2 WEEKS LATER IT RETURNED, WHEN THE LIGHT FLASHES THE STEERING WHEEL & FRONT END SHAKES. NO CODES, NO TSBS. IT RETURNED WITHIN 80 MILES OF LAST TRIP TO DEALER, THEY PERFORMED TSB 18-024-10 CRANK SENSOR SHIM, LIGHT RETURNED ALONG WITH THE SHAKING WITHIN DAYS. DEALER REPLACED FLEXPLATE. AGAIN THE LIGHT RETURNED WITHIN DAYS. NEXT THEY DID SOME FORM OF ENGINE CLEANING, LIGHT RETURNED WITHIN 500 MILES OF LAST ATTEMPT TO FIX. CODES ARE ALWAYS#1 CYLINDER MISFIRE & RANDOM CYLINDER MISFIRE. ON MAY 16TH THE DEALER LOOKED AT IT, DID A COMPRESSION CHECK OF THE CYLINDERS, ALL GOOD. CHRYSLER SUPPORT TOLD THEM TO CHANGE THE PCM. AS OF MAY 19TH IT WAS 7TH NATION WIDE ON BACK ORDER WHILE I CONTINUE TO DRIVE THE VEHICLE WITH THE LIGHT ON & INTERMITTENT SHAKING HOPING IT DOESN'T LEAVE ME STRANDED BETWEEN NOW & WHEN THE PART COMES IN AS THEY DON'T HAVE AN EXACT DATE. DEALER CLAIMS NO OTHER REPORTED JOURNEYS HAVING THIS PROBLEM.
May 20, 2011
STEERING,ENGINE AND ENGINE COOLING
1 complaint
I HAD A 2010 DODGE JOURNEY THAT CAUGHT FIRE WHILE I WAS DRIVING AND PROCEEDED TO BURN TO THE GROUND. I WAS TURNING TO PARK IN FRONT OF MY FRIEND'S HOME, WHEN THE FIRE BURST OUT OF THE ENGINE, NEAR THE WINDSHIELD. THIS, ON ITS OWN, MAY NOT BE OVERLY MONUMENTAL, BUT THERE ARE MANY FACTORS INVOLVED THAT I BELIEVE NEED TO BE BROUGHT TO PUBLIC ATTENTION. FIRST, THE CAR WAS PURCHASED BRAND NEW OFF THE LOT 2 MONTHS PRIOR TO THE MARCH 11 INCIDENT. THE INSPECTION SHOWED THAT THE ISSUE THAT CAUSED THE FIRE WAS A DEFECT INVOLVING THE STEERING FLUID LINE....AN ISSUE THAT HAS OCCURRED MANY TIMES IN THIS VEHICLE!! THERE WAS A RECALL FOR THE 2009 JOURNEY, BUT NOTHING FOR THE 2010. SEEMS TO ME THAT WHATEVER THE TOLUCA MEXICO ASSEMBLY PLANT HAS BEEN DOING WRONG, HASN'T BEEN RECTIFIED!!! CHRYSLER NEEDS TO RECALL THIS VEHICLE AGAIN!!! CHRYSLER LEGAL, TOLD ME IT WASN'T GOING TO HAPPEN! SECOND, CHRYSLER LEGAL DEPARTMENT IS BEING EXTREMELY CURT, AND UNHELPFUL IN RESOLVING THINGS FOR US. THEY ARE 'ALLOWING' US TO KEEP OUR CURRENT LOAN IN PLACE (FOR THE CAR THAT EXPLODED) AND 'GIVING' US THE CURRENT MSRP ON THAT CAR (A 2010) TO FIND ANOTHER NEW CHRYSLER VEHICLE. THEN, THEY SAID THAT THEY MIGHT REIMBURSE A PERCENTAGE OF THE MANY THINGS THAT WERE IN THE CAR....LIKE MY 2 BRITAX CAR SEATS! AT THIS POINT, I'M INCREDIBLY FRUSTRATED, AND DESPERATE FOR THE MESSAGE TO GET OUT ABOUT HOW CORRUPT CHRYSLER IS, AND HOW DANGEROUS THIS VEHICLE IS. I WOULD BE COMPLETELY DEVASTATED TO FIND THAT THIS ISSUE TOOK SOMEONE'S LIFE, AND I HADN'T TRIED TO DO SOMETHING ABOUT IT!!! THANK YOU *TR
Apr 21, 2011
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
ON MARCH 18, 2007 WHILE BEING DRIVEN ON A SECONDARY ROAD, OUR 2010 DODGE JOURNEY, CLASS 1B3H80100, BEGAN HAVING SOME SORT OF ELECTRICAL PROBLEM, DASHBOARD WARNING LIGHTS CAME ON, INTERIOR LIGHT STARTED GOING OFF AND ON, AND THEN THE VEHICLE CUT OFF ENTIRELY. IN ADDITION, THE BRAKES DON'T SEEM TO BE FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WITH 3 SEPARATE RECALL/WARRANTY NOTICES FOUND WHICH APPEAR TO COVER BRAKES, DASHBOARD LIGHTS AND MOST IMPORTANTLY, THE STARTER ISSUE. THE DEALER STATED THEY WERE AWARE OF ONLY 1 RECALL. THEY INDICATED THAT SINCE IT WAS NEAR CLOSING TIME, THEY COULD NOT ADDRESS THE ISSUES UNTIL MONDAY. MY DAUGHTER AND HER 2 INFANTS USE THIS CAR. WHEN I PURCHASED IT, THE DEALER MENTIONED IT HAD BEEN 'RETURNED' AND HAD VERY LOW MILEAGE. WHEN ASKED WHY IT WAS RETURNED, THEY STATED THAT THE PREVIOUS OWNER BOUGHT MANY VEHICLES FROM THEM, AND JUST NEEDED SOMETHING DIFFERENT. THE POTENTIAL DANGER OF AN ACCIDENT RESULTING FROM THE VEHICLE SHUTTING OFF WHILE IN MOTION NEEDS TO BE ADDRESSED SO THAT NO ONE IS SERIOUSLY INJURED. THANK YOU. *TR
Mar 19, 2011
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
2010 DODGE JOURNEY STALLS OUT WHILE DRIVING IT DEALER SAYS HE HAS VIEW IT WHEN IT HAPPEN.....I SEE THAT THERE ARE MANY COMPLAINTS FOR THIS CONDITION AND DODGE IS DOING NOTHING TO FIX IT #2 THIS CAR HAS FOUR COMPLETE BRAKE JOBS ON IT IN ITS FIRST 10,000 MILES BRAKE PADS AND ROTORS AND CALIPERS I FEEL THE CAR SHAKE WHEN YOU APPLY THE BRAKES. I HAVE NEVER HEARD OF A CAR NEEDING THIS DONE IN IT 1ST 10,000 MILES ONCE AGAIN I SEE MANY COMPLAINTS OUT THERE. *TR
Feb 21, 2011
STRUCTURE,SEATS
1 complaint
2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB
Feb 15, 2011
SUSPENSION,POWER TRAIN,TIRES
1 complaint
2010 DODGE JOURNEY. CONSUMER WRITES REGARDING DEFECTIVE TIRES AND REQUEST REIMBURSEMENT *TGW THE CONSUMER STATED HIS DAUGHTER AND SON-IN-LAW HAD TO PURCHASE FOUR NEW TIRES, BECAUSE TWO OF THEM WENT FLAT. THE CONSUMER STATED THE TIRES WERE INFERIOR (KUMHO TIRES). *JB THE CONSUMER STATED THE ENTIRE REAR END HAD TO BE REPLACED, BECAUSE OIL WAS LEAKING FROM THE VEHICLE. UPDATED 05/17/11
Feb 10, 2011
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,INTERIOR LIGHTING
1 complaint
DEC. 29TH 2010. I HAVE A 2010 DODGE JOURNEY R/T. IT IS NOT EVEN A YEAR OLD. IT HAS TAKEN ME SEVERAL TIMES TO TURN THE CAR ON EACH TIME I GET IN THE CAR. IT STALLS WHILE I AM DRIVING. THE LIGHTS ON THE DASH AND NAV FLASH ON AND OFF FOR SOME CRAZY REASON. THE ALIGNMENT IS AND HAS ALWAYS BEEN OFF. THE CAR MOVES TOWARD THE RIGHT. THE STEERING WHEEL SHAKES WHEN I SLOW DOWN. NOW THE BRAKES ARE MAKING NOISES. I HAVE TAKEN IT TO TWO DEALERSHIPS TO BE SERVICED NUMEROUS TIMES AND THEY CAN NOT FIND ANYTHING WRONG. THE DEALERSHIP WHERE I BOUGHT IT HAS LEFT MY CAR ON EMPTY(THE GAS) AFTER IT HAS BEEN SERVICED. THE DEALERSHIP CONTACTED DODGE(THAT IS WHAT THE SERVICE MANAGER SAID) OVER A MONTH AGO, AND STATED THAT THEY WERE WAITING ON A PART TO PUT A DEVICE ON MY CAR TO FIGURE OUT WHAT IS WRONG. I HAVE CALLED TWICE AND THE SERVICE DEPARTMENT & THEY WILL NOT CALL ME BACK. SO I GUESS I HAVE TO DRIVE AROUND A CAR THAT IS DANGEROUS AND DODGE IS DOING NOTHING. I DO NOT ACCEPT THIS!!!! SOMETHING NEEDS TO BE DONE. IF THE SERVICE DEPT. WON'T CALL ME WHAT AM I TO DO. AND THE WARNING SCREEN FOR THE NAV. DOESN'T COME UP WHEN I TURN THE CAR ON. SO I GUESS DODGE CAN RISK THAT LIABILITY TOO. I GUESS IT WILL TAKE SOMEONE BEING INJURED TO GET THEIR ATTENTION. *TR
Dec 30, 2010
STEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,EQUIPMENT,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK IN THE SHOP AND I AM AFRAID THE AIRBAGS ARE NOT GOING TO WORK. I AM AFRAID THAT I WILL BE HIT AND INJURED. I HAVE 4 YEAR OLD TWIN BOYS. DODGE/CHRYSLER IS NOT HELPFUL AT ALL. I AM AFRAID TO DRIVE THE CAR. IT IS BACK IN THE SHOP AND FOR A CAR LESS THAN A YEAR OLD, I FEEL IT SHOULD WORK. I DON'T KNOW WHAT TO DO. *TR
Nov 30, 2010
BACK OVER PREVENTION
1 complaint
BACK UP CAMERA DOES NOT WORK IN COLD WEATHER. *TR
Nov 08, 2010
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
2010 DODGE JOURNEY LEFT ME AND MY 3YR OLD DAUGHTER STRANDED ON THE SIDE OF THE RD. AFTER ONLY HAVING THE CAR FOR 3 WEEKS, LOST CONTROL OF STEERING WHEEL, GAS AND BRAKES! THE TRACTION CONTROL LIGHT CAME ON BEFORE THE CAR STALLED! SOMETHING IS GOING ON WITH THE JOURNEYS CAUSE MY FRIEND HAS HAD SIMILAR PROBLEMS WITH HER 2009~. *TR
Oct 14, 2010
POWER TRAIN,EQUIPMENT
1 complaint
DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT TO DISLODGE POSSIBLE STICKING CABLE. ENGINE RETURNED TO NORMAL. AFTER SEVERAL SECONDS. CRUISE DISENGAGED AUTOMATICALLY AFTER BRAKE PEDAL WAS PUSHED. DEALER WAS CONTACTED AND WILL REVIEW VEHICLE NEXT WEEK. VEHICLE WAS PURCHASED LAST WEEK. THIS IS THE FIRST INCIDENT. *TR
Sep 18, 2010
Frequently Asked Questions
How many problems does the 2010 DODGE Journey have?
The 2010 DODGE Journey currently has 1078 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 DODGE Journey?
The most common problems reported for the 2010 DODGE Journey are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 DODGE Journey problem data come from?
All problem and complaint data for the 2010 DODGE Journey comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Journey
2025 Problems
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2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
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2013 Problems
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2011 Problems
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2008 Problems
2007 Problems
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2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other DODGE Models
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