2012 DODGE Journey Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
368
Complaints Reported
Complaints by Component
SERVICE BRAKES
43 complaints
My cars ABS, traction control, emergency break lights came on and I went to look up what was wrong and other 2012 dodge journeys have a recall on the problem that is wrong with my car (R61). I only have 1 recall on my specific car. So now I have to pay to replace the part.
Jun 16, 2024
The ABS module has failed and no replacement parts are available. The vehicle cannot get passed inspection from the state of Texas because this module failure. No service facility can't get them part needed to repair brakes.
Apr 18, 2024
The ABS light was on in the car. Took to a repair shop and they replaced the ABS Module. Said it fell under R61. But then my re-imbursment was declined because they said my vin did not have the problem. But putting in a new ABS module and reprogramming fixed the issue. How do I get refunded for the failure of a break system that should never have happened? Please call me 979.216.8043
Apr 27, 2023
This complaint concerns the failure of the front rubber brake lines on my 2012 Dodge Journey. I discovered that, during manufacture, the original brake lines were severely crushed while the retaining brackets were attached to them. This reduced the I.D. of the hoses to about 20% of their intended size. Over time, with normal hose deterioration, this restricted back flow of brake fluid to the master cylinder. As a result the brakes calipers did not retract completely which caused excessive overheating of the front brakes. This could have caused a fire or the vehicle to swerve into other traffic. My concern is other vehicles of similar age could begin experiencing the same issue. Please note the front left brake was malfunction before and after new rotors, pads and calipers were installed.
Mar 21, 2022
The contact owns a 2012 Dodge Journey. The contact stated while driving 20 MPH, the brakes locked up. The brakes, traction control, and ABS warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The contact was informed that the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 107,000.
Aug 30, 2021
+ 38 more complaints for this component
ELECTRICAL SYSTEM
39 complaints
March 10th 2023 . Driver side door panel Caught on fire. The panel has was replaced by National Auto Sales 3 times. It renders me (the owner) of 2012 dodge journey not to able to open the driver side door & all the windows. I think this is very dangerous & a safety issue.
Feb 02, 2024
Battery drain when car turned off
Jan 24, 2023
Anti lock system engage comes on while driving , causing vehicle to shut down was informed by dealership ( where diagnostic was done )to take vehicle to manufacturer this has been ongoing issue for months. I have paid money on serveral tow bills (stuck on roads )and numerous out of pocket expenses. I am paying car notes but “ walk “ or pay for alternative transportation for safety for “ myself “ and children
Sep 22, 2022
Total loss of power while driving. Clock resets to noon. Gas Guage shows over filled once vehicle gets put in park and gets turned back on. No codes on the dash. Touchscreen normally red. Turns to blue for duration of vehicle trip. Then back to red next trips. Can't be duplicated by mechanic. Wierd fuel odor coming from vehicle. Steering locks up after total loss of power. No problems with not starting so far. But driving with 3 yr old on busy streets is dangerous now
Jul 06, 2022
THE RADIO/THERMOSTAT WINDOW POWER LOCKS AND USB SLOWLY STARTED TO MALFUNCTION. NOW THE SCREEN TO THE RADIO AND THERMOSTAT DOES NOT WORK AT ALL. THE WIRING HARNESSES LOCATED AT THE REAR HATCH WHICH HAS NO VISIBLE OUTSIDE DAMAGE, YES ALL THE WIRING INSIDE IS PINCHED AND EXPOSED. THE ONLY WAY WE DISCOVERED IT WAS BECAUSE THE BACK WIPER BLADE WENT OUT.
Feb 19, 2021
+ 34 more complaints for this component
ENGINE
36 complaints
On vehicles with the 3.6l Pentastar engine, the oil pump fails before 150,000 miles causing DTC P06DD to trip which instantly puts the vehicle into "Limp Mode". This immediately cuts down the power to the engine which slows everything down potentially causing you to be hit by other traffic. It also causes a hefty repair bill. This is a very common issue known to the repair shops and dealers. My family has a 2012 Dodge Journey with this engine. A local and well known mechanic shop performed extensive diagnostics and confirmed this issue. The repair took hours to complete. The repair shop did replace other parts that could potentially cause this problem, however, it did not resolve the issue. There were/are no warning signs; simply the engine light comes on and the vehicle goes straight into limp mode with immediate decline in power.
Sep 24, 2023
Oil filter housing broken internally
Jun 11, 2023
Engine shut off and wouldn’t start up again
Apr 17, 2023
Vehicle stalls intermittently, when coming to a stop at a light or Stop Sign.This has occurred on multiple occasions and could result in serious injury or Death. The latest date was yesterday May 31,2021.
Jun 01, 2021
PASSENGER SIDE OF VEHICLE HAD NO HEAT JUST COOL AIR COMING OUT OF VENTS. DRIVERS SIDE HAD HEAT COMING OUT OF VENTS. VEHICLE WAS TAKEN TO AN INDEPENDENT FACILITY TO HAVE COOLING SYSTEM AND HEATER CORE FLUSHED. WAS TOLD BY INDEPENDENT SHOP IF PROBLEM COMES BACK TO TAKE VEHICLE TO DEALER AND HAVE HEATER CORE REPLACED. AFTER ABOUT 2 MONTHS PROBLEM CAME BACK. TOOK TO DEALER AND FOUND SAME PROBLEM, A CLOGGED HEATER CORE. THEY REACED HEATER CORE IN DECEMBER OF 2018, ALL WAS GOOD TILL NOVEMBER OF 2019. NO HEAT ON PASSENGER SIDE OF VEHICLE. TOOK BACK TO DEALER AND THEY FLUSHED HEATER CORE. DECEMBER OF 2019 ONCE AGAIN NO HEAT ON PASSENGER SIDE OF VEHICLE. THEY REFLUSHED HEATER CORE AND TOLD US IF PROBLEM COMES BACK TO HAVE RADIATOR REPLACED AND COOLING SYSTEM FLUSHED. THIS IS TURNING INTO A MAJOR SAFETY PROBLEM DUE TO THE WINDOW KEEP FOGGING UP IN MY WIFES CAR MAKING IT IMPOSSIBLE FOR HER TO SEE CLEARLY AND SAFELY WHILE DRIVING. WE HAVE SPENT MORE THAN $2000.00 IN REPAIRS AND NOW THEY WANT $700.00+ AND SAID THERE IS NO GUARANTEE IT WILL WORK.
Dec 30, 2019
+ 31 more complaints for this component
UNKNOWN OR OTHER
18 complaints
Moisture in ABS module causing warning lights. My vehicle vin was not included in the 2012 dodge journey recall but I am having the same issue
Jan 29, 2025
Over the last 2 years I have been to the dealership and numerous other mechanics in an attempt to diagnose the problem. Here is the problem..... if the vehicle is not started daily the battery is drained and the vehicle does not start. I have had an occurrence of the vehicle not starting after a few hours. I have replaced the battery 3 times in the past 2 years and had the dealership tell me they could not find a problem. There are plenty of complaints online about this same issue and after calling dodge itself have received no valid info other than to report here. Here is one website with a lot of complaints just to start. https://www.cargurus.com/Cars/Discussion-t36017_ds846706 This issue should have been recalled and fixed a long time ago evidently. There are currently under 150000 miles on my vehicle. One of the people reported that the dealership told them to use a trickle charger on a new car..... this is a unacceptable resolution. I will be posting this website for others to contact you in hopes that it is realized this is a true recall issue.
Mar 15, 2022
Rear camera image is turned upside down. Concerned about backing up and hitting someone.
Dec 05, 2021
DRIVING DOWN THE HIGHWAY OR STREET, CAR COMPLETELY SHUTS OFF, CAUSING LOSS OF BRAKES AND POWER STEERING. WILL RESTART AFTER SEVERAL ATTEMPTS BUT IS DANGEROUS ON THE INTERSTATE OR WHILE PASSING OR DRIVING DOWN THE HIGHWAY. HAS HAPPENED ON SEVERAL OCCASIONS. MECHANIC CODE PULLS DEAD BATTERY BUT BATTERY CHANGED AND STILL SHUTS OFF.
Oct 24, 2020
THE ENGINE HA A CLICKING NOISE
Sep 22, 2020
+ 13 more complaints for this component
AIR BAGS
13 complaints
ON THE FREEWAY, CAR HYDROPLANED AND HIT CONCRETE TEMPORARY DIVIDER TWICE. ONCE IN THE BACK AND THEN THE FRONT AND SIDE OF THE CAR. CAR CROSSED THREE LANES AND FORCIBLY LANDED ON EDGE OF FREEWAY.
Jan 29, 2021
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED JOHNSON DODGE CHRYSLER JEEP RAM (LOCATED AT 1210 HIGHWAY 39 N, MERIDIAN, MS 39301, 601-693-6343) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN AIR BAG RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNKNOWN.
Oct 29, 2019
AIR BAG LIGHT COMES ON WHEN STARTING, GOES OUT THEN COMES BACK ON AND STAYS ON.
May 30, 2019
MY CAR WAS IN AN ACCIDENT ON THE HIGHWAY GOING 60MPH REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY.
Dec 08, 2018
6 WEEKS AGO THE AIRBAG SENSOR LIGHT APPEARED IN MY CAR. I CALLED THE LOCAL DEALERSHIP (LAFONTAINE IN LANSING, MI) AND THEY TOOK A LOOK AT IT. THEY DISCOVERED THE WIRING BETWEEN THE SENSOR AND THE AIRBAG HAD CORRODED. IN SEPTEMBER 26, 2017, OUR CAR'S HEATER CORE EXPLODED ON US AFTER BEING INSTALLED IMPROPERLY EARLIER IN 2017 BY WYSUP CHRYSLER IN PULLMAN, WASHINGTON. IT POURED BOILING HOT WATER AND ANTIFREEZE ON MY HUSBAND WHILE HE WAS DRIVING THE CAR. WE BELIEVE THAT THIS WAS THE CAUSE OF THE CORRODED WIRING, BUT DODGE REFUSES TO FIX IT. WE HAVE BEEN WITHOUT A CAR FOR OVER A MONTH NOW AS WE SIT AND WAIT TO SEE IF DODGE CORPORATE, THE BBB, OR THE ATTORNEY GENERAL'S OFFICE OF WASHINGTON STATE WILL HELP US. THE COST TO FIX OUR AIRBAG SENSOR IS $1500.
Nov 26, 2018
+ 8 more complaints for this component
POWER TRAIN
11 complaints
The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.
Oct 10, 2024
Rear differential viscous coupler. The internal drum to hold the clutch packs together cracked and separated could have caused the rear differential to lock up and is a known issue with these vehicles and there is no parts available to repair other than to replace whole unit from dodge
Feb 02, 2022
I WAS DRIVING ON THE HIGHWAY WHEN MY HUSBAND AND I SMELT A BURNING OIL LIKE SMELL WHICH WE THOUGHT WAS THE CAR IN FRONT OF US. NOTHING ON THE DASH INDICATED ANY ISSUES. WE ARRIVED HOME AND NOTICED IT WAS OUR CAR THAT THE SMELL WAS COMING FROM. I PARKED THE CAR AND CAME OUT THE NEXT MORNING AND NOTICED A SMALL WET SPOT UNDER MY CAR, THOUGHT NOTHING OF IT AND LEFT FOR WORK. AFTER WORKING ALL DAY I CAME OUT TO FIND ANOTHER SMALL WET SPOT AND ON THE DRIVE HOME THE SAME SMELL. MENTIONED IT TO MY HUSBAND WHO GLANCED UNDERNEATH BUT COULDN'T SEE WHERE THE MOISTURE WAS COMING FROM. DROVE MY CAR TO WORK THE NEXT DAY AND IT STARTED MAKING A LOW GROWLING NOISE. ARRIVED AT WORK AND HAD A MOBIL MECHANIC STOP AND INSPECT THE CAR WHERE IT WAS DETERMINED I HAD A CRACK IN THE TRANSFER CASE. PARKED THE CAR FOR ALMOST A YEAR WHILE I SAVED THE MONEY FOR THE NEW TRANSMISSION I WAS TOLD I NEEDED. GOT THE NEW TRANSMISSION INSTALLED ONLY TO DRIVE IT HOME AND HAVE IT START MAKING A CLICKING SOUND! HAD IT TOWED BACK TO THE TRANSMISSION PLACE WHERE THEY INFORMED ME THAT THE DRIVESHAFT IS BROKEN! DROPPED OFF ANOTHER DRIVE SHAFT TO HAVE INSTALLED AND IT IS ALSO NOW BROKEN. I HAVE A RECALL ON MY CAR FOR THE AIRBAG BUT I CAN'T EVEN GET IT TO THE DEALER TO BE FIXED BECAUSE OF THE TRANSMISSION / DRIVESHAFT ISSUES.
May 30, 2019
CRANKSHAFT POSITION SENSOR (CKP) YESTERDAY I WAS DRIVING DOWN TRAFFIC FILLED PLEASANT HILL RD. IN DULUTH, GA AND THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS I LOST POWER, I COULD NOT USE MY BRAKES AND STEERING. I ALMOST REAR-ENDED SOMEONE. I PUSHED THE START BUTTON AND THE CAR HESITATED. I TRIED ONCE MORE AND IT BEGAN TO START. I MADE IT TO ADVANCED AUTO AND THEY CODED IT ( P0335) HOME AND HAVE NOT DRIVEN THE VEHICLE SINCE.
Sep 09, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 30 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED RESTARTING THE VEHICLE, BUT THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO THE DEALER (MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT, LOCATED AT 5340 HWY 70 W, MOREHEAD CITY, NC 28557; (252) 247-2003) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,465.
Sep 01, 2017
+ 6 more complaints for this component
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
9 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE, JERKED, BUCKED, AND THE ELECTRONIC STABILITY AND TRACTION CONTROL INDICATORS ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION OF SPEED TO THE POINT THAT THE VEHICLE WOULD STALL AT ANY GIVEN MOMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND NOTICED MOISTURE, AND THAT THE ABS MODULE NEEDED TO BE REPLACED. THE DEALER (MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE, 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, (315) 487-6211) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
May 07, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 65 MPH IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE BRAKES FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Mar 04, 2019
ABS AND TRACTION CONTROL LIGHTS ILLUMINATED. DIAGNOSED BY THE DEALERSHIP THAT THE ABS MODULE NEEDED TO BE REPLACED. BRAKES CONTINUED TO WORK AND AT FIRST THE ABS AND TRACTION CONTROL WENT ON AND OFF INTERMITTENTLY.
Dec 26, 2018
FAULTY ABS MODULE DUE TO WATER LEAK, RECALLED ON VERY MANY 2012 DODGE JOURNEYS. FOR SOME REASON, NOT RECALLED ON MINE. NOTICED BRAKE LIGHT, ABS LIGHT, AND TRACTION LIGHT CAME ON, I HAD A DIAGNOSTIC DONE BY MY OWN MECHANIC AND CONFIRMED OVER THE PHONE WITH THE DODGE DEALERSHIP THAT I WAS COVERED UNDER THE RECALL. AFTER DROPPING MY CAR OFF AND THE MECHANICS THERE NOT FIXING THE ISSUE, I WAS TOLD THAT MY VIN ACTUALLY WAS NOT COVERED UNDER THAT RECALL. SO MY ABS MODULE IS FAULTY FOR NO OBVIOUS OR APPARENT REASON. I RARELY DRIVE ON HIGHWAYS, I NEVER GOT INTO ANY ACCIDENTS, THE 3 NOTIFICATION LIGHTS AS NOTED ABOVE JUST CAME ON ONE DAY WHEN I TURNED THE CAR ON.
Jul 19, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jun 20, 2016
+ 4 more complaints for this component
SEATS
8 complaints
Headrest popped open and can't be closed. Unable to remove headrest to try and fix it
Aug 12, 2025
The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
Jan 07, 2025
Headrest on drivers and passenger seats came apart when seat was layed forward to clean the floors.
Jan 10, 2024
Without warning or physical contact, front passenger headrest deployed. Had someone been in the seat at the time, an injury would have occurred as parts came flying out of it when it deployed.
Dec 18, 2023
MY DRIVER SIDE FRONT HEAD REST POPPED OUT FOR NO REASON WHILE I WAS SITTING IN MY CAR AT .MY WORK.
Sep 11, 2020
+ 3 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
7 complaints
Abs light and show it and I have proof cost back up cam don't work and going cost me more 1500.00 on the repair check and recall
May 01, 2023
The battery and traction control lights went on. A smell like nail polish remover followed by white smoke came from under the hood. After pulling over, the hood was opened and white smoke came from the passenger side, not the drivers side where the batter is located. After cooling down for about 45 minutes, the car had now power. The fob, power locks, lights, everything was dead. Unknown cause, need to have the car towed for an estimate and cause.
Oct 29, 2022
I HAVE HAD TROUBLE WITH HEAT EVERY WINTER FOR THE PAST FOUR YEARS. I HAVE PAID THOUSANDS OF DOLLARS ON THIS EVERY WINTER AND WILL WORK FOR THAT SEASON ONLY.
Feb 04, 2021
I WAS DRIVING MY SUV AND WHILE DRIVING MY TRUCK STALLED AND I COULD NOT TURN IT OFF FOR SEVERAL MEANS. THE STEERING WHEEL LOCKED UP AND MY PUSH START BUTTON WOULD NOT LET ME TURN IT OFF TO RESTART. AFTER 10 MINS IT LET ME RESTART. I HAD IT TOWED TO A CAR REPAIR SHOP AND THEY CAN NOT FIND ANYTHING WRONG . THE FIRST SHOP TOLD ME THAT MY OIL WAS MIXING WITH MY COOLANT AND VISA VERSA . I THEN TOOK IT TO THE MAIN SHOP TO HAVE IT LOOKED AT AND THEY SAY IT'S NOTHING WRONG. I JUST DROP MY KIDS OFF MOMS BEFORE THIS HAPPEN AND I JUST GOT OFF THE INTERSTATE, THE POSSIBILITY OF IT CUTTING OFF WHILE MY KIDS ARE IN THE VEHICLE IS DANGEROUS.
Feb 09, 2017
SINCE I PURCHASE MY CAR, THE RADIO HAS GONE OUT OF CONTO ANDCONSTINLEY KEEP CHANGING THE CHANNELS AND WON'T STOP. WHILE DRIVING MY RADIO AND HVAC TURNED OFF AND INTERIOR LIGHT CAME ON. NOW MY GEARS HESITATING TO SHIFT (STICKING) WHEN TURNING MAKING A LOUD THUMP. THIS ALL HAPPENS WHILE DRIVING ON A HIGHWAY, STREET. IF I HIT A BUMP, MY RADIO WOULD CHANGE CHANNELS
Oct 30, 2015
+ 2 more complaints for this component
STEERING
7 complaints
IT'S BEEN A FEW WEEKS NOW THAT MY STEERING WHEEL STARTED TURNING HARD.. WHEN IT GOT REALLY HARD TO TURN WAS WHEN I TOOK IT SERIOUS THAT SOMETHING MAY BE WRONG.. ABOUT THREE WEEK AGO , BEING AT THE END OF JUNE I CHECKED MY POWER STEERING OIL I NOTICED I HAD MAJOR OIL LOSS.. I HAD IT SERVICED AS A LOCAL GARAGE THINKING IT MAY HAVE BEEN THE RACK AND PINIONS. WHEN THEY SERVICED IT WAS SERVICED WITH A NEW POWER STEERING COOLER AND PUMP..COSTING ME OVER $1000 IN REPAIRS.THE PROBLEM WASN'T FIXED BECAUSE THE WHEEL WAS STILL HARD TO TURN. THE NEXT DAY I TOOK IT TO GOOD YEAR, THEY CLEAN THE RACK AND PINION WITH DEGREASER FROM ALL THE OIL LEAKING.. THE TOLD ME TO DRIVE IT FOR A COUPLE DAY AND SEE WHAT HAPPENS.. IT DROVE NORMAL FOR A WEEK, JULY 4 2020 WHILE OUT IN ABOUT, IT STARTED SMOKING AND SQUEAKING.. I PULLED OVER AND HAS IT TOLD TO A GARAGE.. I'M THINKING IT MAY BE THE SERPENTINE BELT.
Jul 05, 2020
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND IN THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. UPON INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) WITH THE FAILURE. THE VEHICLE HAD NOT BEEN TAKEN TO BE SERVICED BY A DEALER OR A MECHANIC. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Feb 18, 2020
POWER STEERING RETURN LINE BURST ON A COLD START 01/17/18 IN MOORHEAD MN AT ABOUT 0 DEGREES F. HE IS A NEW DRIVER AS OF 09/13/17 AND WAS SCARED AT AN INTERSECTION WHEN TURNING LEFT WITH ONCOMING TRAFFIC THAT THE VEHICLE WAS VERY HARD TO STEER. HE AVOIDED AN ACCIDENT NARROWLY. DESPITE MANY MANY MODELS OF THE DODGE JOURNEY VEHICLE BEING COVERED UNDER NHTSA CAMPAIGN #16V273000, HIS VEHICLE ISN'T. THIS TYPE OF MFR DEFECT SHOULD NOT BE PRESENTED LIVE IN TRAFFIC TO AN INEXPERIENCED DRIVER. HIS EXACT VEHICLE MODEL AND ENGINE ARE COVERED UNDER THE CAMPAIGN IF IT HAD A BLOCK HEATER? THE LACK OF BLOCK HEATER HAD NOTHING TO DO WITH THIS FAILURE AND OWNERS OF THIS VEHICLE SHOULD HAVE BEEN NOTIFIED.
Jan 22, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT 30 MPH, THE POWER STEERING WAS DIFFICULT TO TURN LEFT OR RIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. A POLICE REPORT WAS FILED OF THE INCIDENT HOWEVER, THERE WAS NO CRASH. THE VEHICLE WAS TOWED AND TAKEN TO LARRY ROESCH CHRYSLER JEEP DODGE RAM (200 W GRAND AVE, ELMHURST, IL 60126, (630) 333-9121). THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Jan 11, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER (GANLEY CHRYSLER DODGE JEEP RAM ON 310 BROADWAY AVE, BEDFORD, OH 877-639-6813) WHO REFUSED TO REMEDY THE RECALL REPAIR BASED UPON WHERE THE VEHICLE WAS MANUFACTURED. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER COULD REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jun 19, 2017
+ 2 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
7 complaints
IN THE MIDDLE OF THE WINTER 2015-2016 I HAD TO REPLACE MY RADIATOR DUE TO A SMALL CRACK THAT DEVELOPED. MY HEAT STARTED TO MALFUNCTION THE FOLLOWING WINTER 2016-2017 IT ONLY WORKED PART OF THE TIME. STARTING IN THE FALL OF 2017 MY HEAT WENT OUT COMPLETELY. WE TOOK IT IN TO HAVE THEM CHECK THE HEATER CORE, COME TO FIND OUT THAT SINCE THE HEATER CORE IS INSTALLED AT AN ANGLE IT DOESN'T DRAIN THE SLUDGE PROPERLY. I HAVE ALSO NOTICED THAT MY AIR CONDITIONING WILL TURN ON AT RANDOM. I DON'T KNOW EXACTLY WHEN THIS STARTED, BUT IT WILL TURN ON BY ITSELF. JUST THIS MORNING 8/13/18 MY AIR TURNED ON 15 TIMES, AFTER BEING SHUT OFF EVERY TIME. I'M WONDERING IF THIS IS SOMETHING WRONG ELECTRONICALLY. THANK YOU FOR YOUR TIME AND CONSIDERATION ON MY 2012 DODGE JOURNEY.
Aug 13, 2018
LAST WEEK I WAS DRIVING MY CAR AND IT FELT LIKE IT WAS GOING TO STALL AT A STOP SIGN. THEN THE ENGINE LIGHT CAME ON WHEN I STARTED DRIVING AGAIN. WHILE DRIVING ON A BUSY HIGHWAY MY CAR JUST SHUT OFF. NO BRAKES, OR STEERING. I HAD 3 KIDS IN THE CAR 2 BEING TODDLERS. I WAS ABLE TO PUT IT INTO PARK AND START IT AGAIN TO GET IT OFF THE ROAD. THIS IS THE FIRST TIME THIS HAPPENED TO ME AND NOW I AM SCARED TO DRIVE IT. AS FOR ELECTRICAL MY CAR RANDOMLY SOMETIMES JUST CHANGES RADIO STATIONS, U CONNECT DOESN'T WORK. WHEN DISCONNECTING THE BATTERY IT WORKS FOR ABOUT A MONTH AND YOU CAN NOT USE IT ANYMORE.
Jun 19, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE WAS INTERMITTENT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED TWO DAYS AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Dec 07, 2016
ON NOVEMBER 11,2015, WE WERE TRAVELING FROM HOME TO A DOCTOR'S APPOINTMENT FOR A SURGICAL PROCEDURE. WE WERE TRAVELING ON INTERSTATE 65, IN HEAVY TRAFFIC, GOING AROUND 70 MPH WHEN VEHICLE SUDDENLY STALLED, ENGINE MALFUNCTION LIGHT CAME ON, AND VEHICLE LOST ALL POWER. WE WERE IN THE RIGHT LANE AND ABLE TO COAST OFF THE HIGHWAY AND AVOID BEING HIT. VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO DEALERSHIP THAT SOLD IT. THEY WERE ABLE TO CRANK THE VEHICLE AND SAID THERE WAS NOTHING WRONG. BECAUSE OF SAFETY CONCERNS WE PUSHED THEM TO CHECK FURTHER AND THEY THEN SAID THERE WERE A COUPLE OF SENSORS THAT NEEDED TO BE REPLACED (CAMSHAFT POSITION SENSOR & CRANKSHAFT POSITION SENSOR). WE'RE IN THE PROCESS OF REPLACING THOSE. THE VEHICLE IS A FAMILY VEHICLE THAT IS USED REGULARLY TO TRANSPORT CHILDREN AND OTHER FAMILY MEMBERS. THERE IS A DEFINITE SAFETY CONCERN WITH A VEHICLE THAT WOULD SUDDENLY LOSE POWER, WITH NO WARNING, AND COULD LEAD TO A SERIOUS ACCIDENT. DODGE SHOULD RECALL UNTIL IT IS REPAIRED.
Nov 19, 2015
DRIVING TYPICALLY LESS THAN 25 MPH AND CAR SHUTS DOWN. WHICH MAKES ME HAVE TO BRAKE, PLACE CAR IN NEUTRAL AND START AGAIN THEN SWITCH TO DRIVE. I TOOK CAR TO DEALERSHIP AND BECAUSE IT DIDN'T SHOW ON THE ELECTRICAL TESTER THEY SAID NOTHING WAS WRONG. BUT THE VEHICLE CONTINUES SHUTTING OFF WHILE I AM DRIVING WITH MY CHILDREN IN THE CAR.
May 28, 2015
+ 2 more complaints for this component
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
6 complaints
The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.
Jul 29, 2025
The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.
Nov 13, 2024
The contact owns a 2012 Dodge Journey. The contact stated that after it rained, the ABS warning light illuminated, and the speedometer gauge dropped to "0 MPH”. The contact stated that the warning lights illuminated after it rained; additionally, the Electronic Throttle Control (ETC) warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that water was entering the ABS module and the ABS module needed to be replaced. The mechanic notified the contact of NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Oct 02, 2024
The contact owns a 2012 Dodge Journey. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was soft, and the vehicle made an abnormal grinding sound. The vehicle was taken to an independent mechanic, where it was determined that the failure might be related to the ABS module. The vehicle was then taken to the dealer, where the contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and that additional repairs would be at the owners expense. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
Jul 10, 2024
The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to lose motive power. The contact stated that numerous warning lights were illuminated. The vehicle stalled and the contact was unable to restart the vehicle. The contact stated that she had experienced the failure with unknown warning lights illuminated prior to the failure however, the contact was able to restart the vehicle. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the failure and found that water had entered the ABS module and caused the failure. The mechanic had advised that the failure was related to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000.
Mar 23, 2023
+ 1 more complaint for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
5 complaints
Abs, brake, and traction light coming on coded c2200-49 told there was a recall and when I called the dealership they said it wasn't for my vehicle but they couldn't even order the part because they're having to replace them on so many and they are not in stock anywhere until after April 15th. If this has been an issue with other vehicles and is currently an issue with mine why is it not under the recall??? 2012 Dodge Journey sxt
Mar 09, 2024
MY FAMILY AND I ,WAS GOING THROUGH ANINTERSECTION WHEN SOMEONE RAN RED LIGTH WE PERFORMED AN EMERGENCY STOP APPLYING BRAKE PEDAL WHERE ABS KICKED IN ,NO COLLISON ACCURED BUT THE ABS AND BRAKE PEDAL SYSTEM "DID NOT'' RECOVER WITH THE PEDAL CONTINUE TO FADE TO FLOOR AFTERWARDS ..... THERE ARE NO CURRENTLY NO VISIABLE LEAKS ON BRAKING SYSTEM AND BRAKE PADS BOTH FRONT AND REAR ARE 8-10 MM IN THICKNESS
Apr 27, 2023
As I was braking to enter the on-ramp of Hwy 1923 from Asheville, I noticed for the second time, my brakes were not slowing me down as usual, instead, they acted as if they were slowly grabbing. As I speed up to the correct speed limit, It seemed as though my brakes started to grab again without me depressing the brake pedal. The vehicle made a throbbing, and vibrating sound. All this after just having taken the vehicle to my mechanic for the same problem two days prior. The back brakes were replaced, the front brakes looked fine, and everything was checked out. Two days later brakes started acting up again, not working normally and acting as if thay are grabbing and vibrating the vehicle! No warning lights were shown. Next step is the Dodge Dealer. Another very aggravating glitch that the Dodge Dealer said that didn see, is the fact that every time I park the vehicle, I have to turn the sterring wheel a certain way before the battery will shut off, if not the battery will be drained!
Feb 20, 2023
Electrical - the vehicle while driving just shut off. No power, no lights, the engine died. The vehicle was brought to a stop, placed in park and then restarted without issue. The ABS system - the brakes failed to work. While at a stop light, brakes depressed, the vehicle began rolling backwards.
Sep 06, 2022
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. ON ONE OCCASION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THEN RESET; HOWEVER, THE TWO INITIAL WARNING INDICATORS REMAINED LIT. THE CONTACT TOOK THE VEHICLE TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545) WHERE IT WAS REPAIRED PER TWO UNKNOWN RECALLS; HOWEVER, THE ABS DEFECT WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 07, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
5 complaints
So I the wiring harness in the hatch needed replaced. So we replaced it and a year later the interior light would come on randomly, then my rear wiper stopped working, all my rear light are messed up sometimes they work sometimes they don't. And not the computer says don't ajar so I can't lock my 2012 journey and the alarm goes of randomly... I'm afraid it's gonna catch fire like I have been reading online.
Jun 03, 2023
I WAS DRIVING DOWN THE HIGHWAY WITH MY TWO KIDS WHEN I HAD TURNED MY BRIGHT LIGHTS ON THEN OFF AGAIN AS CARS WERE COMING WHEN THE WINDSHIELD WIPERS TURNED ON. THEY WILL NOT TURN OFF, THE HIGH BEAMS WON'T TURN ON AND MY BLINKERS DO NOT WORK AS WELL. EVERYTIME I START THE VEHICLE THE WINDSHIELD WIPERS TURN ON AND CANNOT BE TURNED OFF AGAIN. EVERYTHING IN THE SWITCH THAT CONTROLS ALL OF THESE FEATURES IS USELESS AND A HUGE SAFETY ISSUE. LUCKILY WE WERE NOT HIT TURNING OFF THE HIGHWAY HEADED HOME.
Jun 14, 2020
THIS ISSUE OCCURRED REGARDLESS IF THE CAR WAS IN MOTION OR STATIONARY. IT ALSO OCCURRED IF THE MOTOR WAS TURNED ON OR NOT. THE LICENSE PLATE LIGHT WAS OUT, BUT IT WAS NOT A BULB ISSUE. THE CENTER REAR BRAKE LIGHT (ON THE TAILGATE) WAS OUT, BUT IT WAS NOT A BULB ISSUE. THIS IS A SAFETY ISSUE. THE TAILGATE WIPER WOULD NOT RETURN TO THE HOME POSITION WHEN TURNED OFF. IT WOULD REMAIN WHEREVER IT WAS WHEN THE SWITCH WAS TURNED OFF. THIS WAS A VISIBILITY ISSUE. THE KEY-LESS ENTRY FOB WOULD NOT UNLOCK THE CAR DOORS. THIS WAS NOT A FOB BATTERY ISSUE. THIS WAS VERY PROBLEMATIC FOR PASSENGER DOORS WHICH COULD NOT BE UNLOCKED FROM INSIDE OR OUTSIDE THE CAR. THIS WAS BROUGHT TO A DEALER FOR REPAIR. THEY DIAGNOSED THE CAR WITH HAVING SPLIT WIRES IN THE LIFT GATE. I AM CONCERNED THAT SPLIT WIRES COULD HAVE CAUSED A SHORT AND EVENTUALLY A FIRE. ADDITIONALLY, A SHORT COULD HAVE CAUSED OTHER ELECTRICAL SYSTEMS OF THE CAR TO FAIL WHILE IN MOTION.
Mar 31, 2019
WHEN OPENING THE BACK HATCH, ALL THE DOORS WILL RANDOMLY LOCK OR UNLOCK. THE HATCH LIGHT DOES NOT WORK. THE REAR WINDOW, BACK HATCH, WIPER CLEANER WILL NOT WORK. ATTACHED IS A PICTURE OF THE WIRING HARNESS FOR THE BACK HATCH. ALL THE WIRES HAVE BEEN CUT JUST FROM REGULAR OPENING AND CLOSING OF THE HATCH DUE TO THE FACT WHERE IT IS LOCATED AND THAT WHEN THE HATCH IS CLOSED IT BENDS ALL THAT WIRING IN HALF. AS YOU CAN SEE FROM THE PICTURE AT LEAST 5 ARE COMPLETELY BROKEN AND MANY MORE ARE ALMOST COMPLETELY CUT.
Feb 04, 2019
MY 2012 DODGE JOURNEY REAR WINDSHIELD WIPER IS ACTING UP. IT WON'T START UNLESS THE WIPER SWITCH IS OFF AND THE CAR IS IN REVERSE. IT WILL NOT WORK IF I HAVE THE SWITCH ON. ALSO, I HAVE ONE TAIL LIGHT THAT'S BOTHERSOME. IF I OPEN ANY OF MY DOORS, ALL OF THE TAIL LIGHTS WORK. WHEN I TURN MY LIGHTS ON, ONE OF MY TAIL LIGHTS APPEARS TO BE OUT ALONG WITH MY LICENSE PLATE LIGHTS. I'M NOT SURE WHAT COULD BE CAUSING THESE PROBLEMS. *TR
Jul 15, 2014
UNKNOWN OR OTHER,ENGINE
5 complaints
VEHICLE TURNS OFF WHILE DRIVING WITHOUT WARNING, EVEN AT FULL SPEED. THIS HAPPENS WHILE I AM DRVING ANYWHERE INCLUDING THE HIGHWAY
Apr 20, 2021
THE PASSENGER SIDE HEAT STOPPED BLOWING WARM AND BECAME ONLY COLD AIR. FOUND OUT BY HAVING HEATER CORE REPLACED THAT ITS BECAUSE OF CASTING SAND LEFT OVER ON ENGINE BLOCK AND THE ANGLE OF HEATER CORE CAUSES IT TO BUILDUP AND PREVENT THE HEAT FROM THE CORE INTO THE PASSENGER SIDE. NEW HEATER CORE ALREADY CLOGGED NO HEAT ON EITHER SIDE. WHEN THEY REPLACED IT WAS DODGE DEALER AND THEY FLUSHED EVERYTHING THEY SAID.
Jul 25, 2020
COOLANT WAS LOW SO IT WAS FILLED WITH COOLANT. THE RESERVOIR WAS LOW AGAIN THE VERY SAME DAY AND THE CAR WAS OVERHEATING (AS WELL AS THE AC NOT WORKING PROPERLY AND BLEW HOT AIR EVEN WHEN USING COLD) ON THE HIGHWAY, BARELY MAKING IT TO DESTINATION. THE FIRST DIAGNOSIS WAS AN AIR VACUUM CAUSED A LEAK. THE PROBLEM KEEPS REOCCURRING AFTER THE SUPPOSED FIX.
Jan 13, 2020
I'M EXPERIENCING AN ODOR THAT IS COMING THROUGH MY VENTS, IT SMELLS LIKE ANTIFREEZE BUT THEN THE ODOR CHANGED AND IT SMELLED LIKE ANESTHESIA AND HAD AN EFFECT LIKE IT AS WELL. I WAS DRIVING ON MY WAY HOME FROM WORK AND HAD THE AIR-CONDITIONER RUNNING (SUMMER 2016) MY EYES STARTED TO GET BLURRY AND THE SMELL WAS TAKING OVER ME, I SAID TO MYSELF I THINK I'M ABOUT TO PASS OUT ( IT WAS A FEELING LIKE I WAS GOING UNDER TO PREPARE FOR SURGERY) I QUICKLY LET THE WINDOWS DOWN TO AIR OUT THE CAR. AND THEN I WAS FINE. I DID NOT RUN THE AIR THE REST OF THE SUMMER. NOW THAT IT IS WINTER I WAS RUNNING MY DEFROST AND THE SAME SMELL WAS THERE SO I QUICKLY DEFROST AND AIRED OUT THE CAR. ALSO WITH IT BEING COLD AND TURNING ON THE HEAT I STILL GET THAT ANTI-FREEZE SMELL. SOMETIMES WHEN I AM NOT RUNNING ANYTHING THROUGH THE VENTS A WHIFF OF THE SMELL COMES THROUGH. I HAD MY CAR SERVICED AND LOOKED AT BUT THEY COULD NOT FIND ANYTHING WRONG AND COULD NOT DETECT THE FOUL SMELL. EACH TIME I AND THESE ENCOUNTERS I WAS DRIVING BOTH IN THE CITY AND ON THE HIGHWAY. THIS STARTED IN THE SUMMER OF 2016 AND IT IS STILL HAPPENING AS OF 3/17/17
Mar 17, 2017
CRANKSHAFT SENSOR AND 2 CAMSHAFT SENSORS HAD TO BE REPLACED. GOING UPHILL ON A BRIDGE THAT I TRAVEL 2X A DAY FOR 365/YEAR, IT DECIDED TO CUT OFF WHILE GOING UP THE BRIDGE, I WENT FROM 52 MPH TO 0 MPH AND COASTED TO THE FOOT OF THE BRIDGE, IT WOULD SPUTTER WHEN TRYING TO TURN ON AND THEN AFTER 20 - 30 MINS, IT TURNED ON AS IF NOTHING HAPPENED AND I DROVE HOME. THE NEXT DAY TRIED TO DRIVE OVER THE BRIDGE AND IT DID THE SAME THING GOING UP HILL. IT JUST STOPPED. MECHANIC SAYS I HAD 2 BAD CAMSHAFT SENSORS AND 1 BAD CRANKSHAFT SENSOR. THE CAR STILL HICCUPS AND SHUTTERS AND ACTS LIKE IT IS GOING TO CUT OFF AGAIN AS I GO UPHILL WITH THE AIR CONDITIONER ON. I REALLY BELIEVE IN MY HEART THE AIR CONDITIONING IS DRAINING THE POWER AND SOMEHOW CAUSING ADVERSE AFFECTS ELSEWHERE, I JUST DONT KNOW HOW I CAN PROVE THE CORRELATION. I DON'T FEEL LIKE REPLACING THOSE SENSORS IS THE END ALL TO THE STORY. I JUST DON'T KNOW WHAT ELSE TO DO.
Aug 22, 2016
SEAT BELTS
4 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 10 MPH, OR WHILE STOPPED, THE SEAT BELT FAILED TO RETRACT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Mar 05, 2020
WHILE DRIVER THE AIRBAG LIGHT CAME ON IN MY VEHICLE. I TOOK IT TO THE DEALER AND THEY SAID IT WAS BECAUSE OF THE SEATBELT HARNESS AND SENSOR.
Jun 25, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND MIDDLE SEAT BELTS FAILED TO UNLOCK AND RELEASE. THE SEAT BELTS HAD TO BE CUT TO RELEASE THE OCCUPANTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409, (253) 475-7300) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN DODGE CHRYSLER JEEP RAM (950 HARTER PKWY, YUBA CITY, CA 95993, (530) 742-6406), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE CONTACT WAS REFERRED TO A LOCAL DEALER. ADDITIONALLY, A SPECIALIST WOULD BE SENT TO REVIEW THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Apr 05, 2019
REAR, PASSENGER SIDE SEAT BELT IS FRAYING IN SEVERAL EQUALLY SPACED PLACES AND HAS A WHOLE IN IT AS A RESULT OF THE RETRACTION SYSTEM.
Jun 24, 2013
STRUCTURE
4 complaints
IN COLD WEATHER (30 DEGREE AND LOWER) THE REAR DRIVER SIDE DOOR WILL NOT LATCH CLOSED AFTER BEING OPENED. THIS HAS HAPPENED FOR THE PAST 2 YEARS. I FOUND A YOUTUBE FIX BY PULLING THE CAR HANDLE UP AND USING A SCREWDRIVER TO PUSH THE LATCH EITHER UP OR DOWN THEN CLOSING THE DOOR. HOWEVER TODAY IT HAPPENED SEVERAL TIMES IN ONE DAY THEN THE DOOR OPENED (UNLATCHED) WHILE I WAS DRIVING AT A SLOW SPEED WHILE THE DOOR WAS UNLOCKED.
Nov 12, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS FILLED WITH WATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,527.
Jul 22, 2016
I WAS USING THE SCISSOR JACK PROVIDED WITH THE VEHICLE TO REMOVE A FLAT LEFT FRONT TIRE WHILE PARKED IN MY GARAGE. THE FLOOR WAS FLAT AND COMPLETELY DRY AND FREE OF ANY OILY CONDITIONS. THE SHIFT LEVER WAS IN PARK, THE BRAKE SET.I POSITIONED THE JACK AS OUTLINED IN THE OWNERS MANUAL. I THEN BROKE THE 5 LUG NUTS LOOSE PRIOR TO RAISING THE VEHICLE. IT WAS VERY DIFFICULT USING THE JACK AS IT SEEMED TO BE STRAINING TO RAISE THE SUV. I FINALLY GOT IT RAISED TO A LEVEL TO CLEAR THE TIRE FROM THE FLOOR SURFACE. I REMOVED THE TIRE AND JUST AS I DID THIS THE JACK COLLAPSED AND THE VEHICLE DROPPED. THE FENDER WELL JUST BARELY MISSED CRUSHING MY HAND. I TOOK PHOTOS OF THE CONDITION AFTER IT FELL. I REMOVED THE JACK AND THE FRAME WAS TWISTED AND THE LIFTING SCREW WAS BENT. THE JACK DOES NOT HAVE ANY LOAD RATING OR CERTIFICATION MARKINGS. ALL IT SAYS IS 'MADE IN MEXICO' THE FOOT PRINT PAD IT SETS ON LOOKS TOO SMALL TO PROVIDE ADEQUATE SUPPORT. I BROUGHT THE INCIDENT UP TO CHRYSLER REPRESENTATIVES AND THEY JUST MADE WHAT SEEMED TO BE ARBITRARY REMARKS THE ' I MUST HAVE DONE SOME THING WRONG' IN THE PROCESS.MY VEHICLE IS STILL UNDER THE ORIGINAL FACTORY WARRANTY BUT THEY SAID I WILL HAVE TO PAY A $500.00 DEDUCTIBLE. IF THIS JACK FAILED ON A FLAT CONCRETE FLOOR IMAGINE TRYING TO USE THIS DEVICE AND A ANGULAR, GRAVELED ROAD SHOULDER. THIS COULD LEAD TO SOMEONE BEING SERIOUSLY INJURED IN THE FUTURE.
Sep 02, 2015
THE DASH IS STARTING TO WARP. *TR
Jun 04, 2014
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
4 complaints
DRIVING ON HIGHWAY HAD TO PULL OVER. PUT HAZARD LIGHTS ON GRASS WAS WET. WHEN DONE WE GOT STUCK SO I OUT THE ABS BUTTON ON AND THE TRACTION AND ABS LIGHTS STAYED ON THE DASH FOR 20 MILES, THEN THEY TURNED OFF FOR A BRIEF MOMENT AND THEY'VE BEEN ON EVER SINCE. COMPUTER MODULE AT OUR LOCAL STORE IS NOT GIVING A PROBLEM WHEN PLUGGED INTO THE FUSE BOX WITH THEIR HANDHELD COMPUTER.
Jan 05, 2019
THEY'RE ARE RECALLS FOR ALL THE ISSUES I'M HAVING WITH MY VEHICLE BUT WHEN I PUT THE VIN IN IT DOESN'T FALL UNDER THE RECALL LIST. I DON'T SEE HOW THEY CAN CHOOSE WHAT CARS TO FIX IF THE SAME PROBLEMS AND PARTS ARE ON ALL THEM. SO I GUESS DODGE IS DEFINITELY NOT THE VEHICLE TO BUY SINCE THEY DON'T STAND BEHIND THEY'RE WORK. I WAS DRIVING AND THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING. AND FROM WHAT I'VE BEEN TOLD IT'S THE BRAKE SENSOR AND THAT'S ONE OF THE RECALLS MY VEHICLE VIN DOESN'T FALL UNDER.
May 28, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STOPPED MOVING AND THE STABILITY AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO 5 CORNERS DODGE CHRYSLER JEEP RAM (1292 WASHINGTON AVE, CEDARBURG, WI 53012, (262-375-3900), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AT LEAST THREE DIFFERENT TIMES. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), BUT THE VIN WAS NOT INCLUDED BECAUSE THE VEHICLE WAS MANUFACTURED IN FEBRUARY OF 2012 VERSUS APRIL 12, 2012 TO APRIL 14, 2015, AS THE RECALL STATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Jan 30, 2018
MY CAR IS EXHIBITING ALL OF THE PROBLEMS THAT OTHER 2012 DODGE JOURNEYS ARE UNDER A RECALL FOR, REGARDING THE ABS, AND TRACTION CONTROL, BUT I'M BEING TOLD BY THE DEALER THAT MY CAR ISN'T COVERED UNDER THIS RECALL. I HAVE RESURCHED AND QUITE A FEW PEOPLE ARE HAVING THIS SAME ISSUE, AND BEING DENIED THE RECALL. THE RECALL NEEDS TO BE EXPANDED. MY CAR HAS 110000 MILES ON IT. I HAD THE BRAKES CHANGED LAST YEAR BY THE DEALERSHIP, AND THEY HAVE CONTINUED TO MAKE NOISES LIKE A SPINNING RUSTY WHEEL, AND NOW I HAVE LOST MY ABS, AND TRACTION CONTROL, WHICH THEN TAKES MY CRUISE CONTROL. CARS SHOULD NOT COME APART JUST BECAUSE THEY REACH THE 100000 MILE MARK. I CAN CLEARLY SEE I'M NOT THE ONLY PERSON DEALING WITH THIS SAME ISSUE, SO THEY NEED TO LOOK INTO THIS!
Aug 08, 2017
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
3 complaints
Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized in other model years. How My Safety & Others’ Safety Was Put at Risk 1. Transmission Failure & Unsafe Driving Conditions My transmission failed completely, causing high RPM revving, and loss of acceleration. My vehicle essentially stalled out on the highway. Now, the transmission requires a full rebuild costing over $5,238.64. Dodge has issued recalls for transmission defects in other Journey model years, but mine is excluded despite experiencing identical failures. 2. Engine Repairs & Performance Failures My vehicle has required major engine repairs, including: Camshaft and rocker arm replacements Ignition coil replacements Thermostat and cooling system repairs Dodge has issued engine-related recalls for other Journey models, including crankshaft/camshaft sensor failures, engine stalling, and overheating risks. My vehicle suffers from the same defects but has not been recalled. These engine issues pose a major safety hazard by increasing the risk of engine stalling, loss of power, and
Mar 13, 2025
NHTSA ID NUMBER:11258769 ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE — THAT IS, YOUR CAR’S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. “OBVIOUSLY THE CATALYTIC CONVERTER, THAT’S THE BIGGEST PART OF THIS,” CHERNOBY SAID. THE REPLACEMENT CONVERTER HAS A “DIFFERENT MIXTURE OF PRECIOUS METALS … TO BE LESS SUSCEPTIBLE TO SULFUR IN THE FUEL,” HE ADDED. DUE TO THE NUMBER OF REPLACEMENT CATALYTIC CONVERTERS NEEDED, THE AUTOMAKER IS RECALLING CARS IN WAVES. MODEL-YEAR 2011 CARS: FIRST QUARTER OF 2019 MODEL-YEAR 2012 CARS: SECOND QUARTER OF 2019 MODEL-YEAR 2013-14 CARS: THIRD QUARTER OF 2019 MODEL-YEAR 2015-16 CARS: FOURTH QUARTER OF 2019
Nov 05, 2020
YESTERDAY, WHILE WAITING AT A STOP SIGN MY 2012 JOURNEY SHUT OFF. I HAD NO IDEA IT HAD EVEN SHUT OFF! I PRESSED THE GAS TO GO AND THE CAR WOULDN'T MOVE. I WAS A LITTLE BAFFLED BECAUSE THE RADIO WAS STILL PLAYING. I PUT THE CAR IN PARK AND PRESSED THE IGNITION AND THE CAR STARTED AGAIN. THIS IS LATEST AND MOST UNSAFE ISSUE THAT I HAVE EXPERIENCED WITH THIS CAR. THE RADIO RANDOMLY CHANGES STATIONS AND IT DOESN'T SHUT OFF WHEN THE CAR IS SHUT OFF. I HAVE TO TURN THE RADIO OFF BEFORE I TURN THE CAR OFF BECAUSE IT WILL CONTINUE TO PLAY. THIS STARTED ABOUT 8 MONTHS AGO. THE CAR WAS TURNED OFF AND THE DRIVERS DOOR WAS OPENED, BUT THE RADIO KEPT PLAYING. IF I FORGET TO TURN IT OFF BEFORE THE IGNITION, I HAVE TO RESTART THE CAR AND LET THE RADIO PLAY FOR A MIN OR SO BEFORE I CAN TURN IT OFF. ALSO, THE REAR AIR SUDDENLY COMES ON. WHEN I TURN IT OFF IT COMES BACK ON. IF IT'S SYNCED WITH THE FRONT AIR, IT WILL RANDOMLY GO TO THE HIGH SETTING. THE JOURNEY ALSO DOES A JERKING MOTION WHILE DRIVING. THIS HAPPENS ON THE HIGHWAY OR NEIGHBORHOOD ROADS TOO. WE THOUGHT THAT MAYBE IT WAS THE TRANSMISSION, BUT WE HAD IT CHECKED AND IT'S FINE! AFTER YESTERDAY'S SUDDEN SHUTOFF, I'M WONDERING IF ALL THAT JERKING WAS A SIGN OF WHAT WAS TO COME. THE BRAKE LIGHT HAS BEEN COMING ON FOR A FEW WEEKS AS WELL. I COULD BE DRIVING ON A CITY STREET OR HIGHWAY AND THE BREAK LIGHT COMES ON. IT USUALLY HAPPENS WHILE DRIVING STRAIGHT, ACCELERATION OR DRIVING AT A CONSTANT SPEED. IT HAPPENS SO FREQUENTLY THAT MY KIDS ARE LIKE, HERE WE GO AGAIN BECAUSE WE, OUR BODIES, START JERKING WITH THE CAR. WE BOUGHT THIS CAR BRAND NEW AT THE END OF 2011. I LOVED IT AT FIRST, BUT NOW I'M AFRAID TO PUT MY KIDS IN IT SOMETHING NEEDS TO BE DONE. THERE ARE ISSUES WITH DIFF. MODEL YEARS, SO IF THE PROBLEMS ARE BEING FIXED ON SOME, IT SHOULD BE FIXED ON ALL. AFTER ALL, THE COMPANY MADE $ ON ALL OF THEM & OUR LIVES ARE VALUABLE
Jun 14, 2019
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
The clvehicke will stall at slow motion and on highway dash lights will flicker and eventually shut off … only thing that helps is to wiggle the wiring harness until dash comes back on
Nov 14, 2022
WHILE DRIVING THE VEHICLE ON A 4 LANE HIGHWAY THE CAR STOPPED IN THE MIDDLE OF TRAFFIC WHILE ACCELERATING. THE VEHICLE HAD NO INDICATION/WARNING OF ITS SHUT OFF. I HAD MY CHILD IN THE VEHICLE AND COULD HAVE BEEN IN A SERIOUS ACCIDENT. I TRIED STARTING THE VEHICLE AGAIN AND IT WOULD NOT TURN OVER. VEHICLE HAS HAD ALL REQUIRED/RECOMMENDED MAINTENANCE. VEHICLE HAS 140000 MILES. UNKNOWN OF THE CAUSE OF THE SHUT OFF.
Oct 24, 2017
THE 2012 JOURNEY WAS BEING USED TO JUMPSTART A 1997 F 350 FORD TRUCK. THE F 350 WAS NOT RUNNING WHILE THE JOURNEY WAS. JUMPER CABLES WERE ATTACHED CORRECTLY. THE WOMEN JUMPING THE CAR WENT INTO THE HOUSE FOR A MOMENT WHEN SHE HEARD AN EXPLOSION AND THE ROAR OF THE FIRE. THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES. THE WINDSHIELD WAS BLOW OUT AND FLAMES REACHED 12 FEET INTO THE AIR. AFTER THE FIRE TRUCK PUT OUT THE BLAZE, THE HOOD HAD VAPORIZED . THE CAR WAS REPORTED AS A TOTAL LOSS BY THE INSURANCE COMPANY. THE HEAT FROM THE FIRE WAS SO INTENSE IT IGNITED THE F 350. IT TOO WAS DECLARED A TOTAL LOSS. I DO NOT KNOW THE CAUSE OF THE EXPLOSION IN THE JOURNEY. THE FIRE CAPTAINS REPORT STATES THE ORIGIN OF THE FIRE WAS THE 2012 DODGE JOURNEY. I BELIEVE THAT THIS HAS HAPPENED BEFORE. I ALSO BELIEVE THAT SERIOUS INJURY OR DEATH WOULD OCCUR IF A PERSON IS NEARBY OR SITTING IN THE VEHICLE. *TR
Nov 18, 2014
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
Having to jump vehicle every morning something draining battery Ive replaced battery 3 times
Jul 21, 2022
WHILE IN MOTION ON 7/25/18 THE VEHICLE STOPPED RUNNING, BATTERY LIGHT CAME ON, RADIO TURNED OFF, WIPERS STARTED GOING ON, AND LIGHTS DIMMED. TRIED TO RESTART AND WOULDN'T SHOWING BATTERY LIGHT, ABS LIGHT, SYMBOL WITH LIGHTNING BOLT, AND SAID IT COULD NOT DETECT KEY. VEHICLE WAS TOWED AND DIAGNOSED WITH CODE P0622, AND WAS TOLD I NEEDED AN ALTERNATOR. REPLACED THE ALTERNATOR ON 7/28/18. ON 7/29/18, THE CAR WAS RUNNING GOOD, AFTER ABOUT A HALF HOUR THE BATTERY LIGHT CAME ON AND THE CAR SLOWLY STARTED TO SHUT DOWN WHILE IN MOTION WITH MY WIFE AND CHILDREN IN THE CAR. I THEN REPLACED THE BATTERY. AFTER DRIVING 2 MILES THE BATTERY LIGHT CAME ON, THE ENGINE STARTED TO REV HIGH AND GO LOW, OTHER DASH LIGHTS CAME ON, THE A/C TURNED HOT AND THE CAR STARTED TO COME TO A CRAWL.
Jul 29, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE KEY WAS IN THE VEHICLE, THE SENSOR ILLUMINATED AND INDICATED THAT THE KEY HAD LEFT THE VEHICLE. THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT UP OR DOWN FROM FOURTH GEAR. EVEN WHEN TURNING THE VEHICLE OFF AND RESTARTING, THE VEHICLE REMAINED IN FOURTH GEAR. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
May 19, 2016
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE WINDSHIELD WIPERS WERE ACTIVATED, THE TURN SIGNALS WOULD LOSE FUNCTIONALITY. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAGS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MAX CHRYSLER DODGE JEEP RAM BELTON (7820 E. 171ST ST, BELTON, MO 64012, (816)331-4300) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLOCKSPRING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
Apr 14, 2021
TAMARA RECALL- MY VEHICLE ISN'T LISTED ON THE RECALL, HOWEVER, MY AIRBAG LIGHT COMES ON AND DINGS CONSTANTLY. IT IS WHEN NO ONE IS IN THE FRONT PASSENGER SEAT AND WHEN THERE IS A PASSENGER IN THE SEAT. IT SEEMS TO HAPPEN MORE OFTEN WHEN TURNING CORNERS OR WHEN BACKING UP. ALSO, MY ELECTRICAL SYSTEM IS MESSED UP AS WELL. SOMETIMES MY CHARGING OUTLETS WORK AND SOMETIMES THEY DON'T. THIS BEGAN TO OCCUR AFTER MY MOTOR WAS REPLACED AT 17,000 MILES BY THE DODGE DEALER BECAUSE IT HAD A MANUFACTURING DEFECT. THERE WERE HOLES IN THE METAL OF THE MOTOR AND OIL WAS SEEPING OUT OF IT. NOW I HAVE HAD ISSUES WITH THE AIR CONDITIONER, THE RADIO, ALL CHARGING PORTS, THE CRUISE CONTROL, AND THE AIRBAG LIGHT COMING ON RANDOMLY. THE LOCAL DODGE DEALER ALWAYS SAYS EVERYTHING IS FINE WHEN I TAKE IT IN, BECAUSE THEY CANNOT REPLICATE THE PROBLEM WHEN IT IS IN THE SHOP.
Aug 09, 2017
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS MOVED FORWARD AND/OR BACKWARDS, THE AIR BAG LIGHT TURNED ON AND OFF AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE "B1C4E PASSENGER POSITIONER OPEN CIRCUIT "DID NOT SEND THE SIGNAL TO INFLATE OR TO ACTIVATE IN CASE OF A CRASH". THE PASSENGER SIDE WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,900.
Aug 03, 2016
POWER TRAIN,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. AFTERWARDS, THE VEHICLE WAS ABLE TO BE DRIVEN TO ATLANTIC CHRYSLER JEEP DODGE RAM (555 SUNRISE HWY, WEST ISLIP, NY 11795, 631-422-0123) WHERE A DIAGNOSTIC WAS PERFORMED. THE DEALER STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE DRIVER'S SIDE CYLINDER HEAD. THE RECALL REPAIR WAS PERFORMED ON THE DRIVER'S SIDE CYLINDER HEAD; HOWEVER, THE MECHANIC STATED THAT THERE WAS A WIRE SHORTAGE FROM THE PCM TO THE MAP SENSOR. THE CONTACT WAS GIVEN A COST ESTIMATE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE WIRING WAS NOT UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Oct 10, 2019
ON 5/10/2014 DRVING AS NORMAL MY CAR BEGIN TO MAKE A LOUD NOISE AND THE CHECK ENGINE LIGHT BLINKED ON AND OFF A COUPLE OF TIMES THEN WENT OUT. BUT THE MOTOR DOUND LIKE IT WAS IDLING LOUDER N LOUDER. ONCE I GOT HOMEALL THE DEALERSHIP WERE CLOSED DO I HAD TO WAIT UNTIL MONDAY. SO ONCE I GET UP YO DRIVE ON MONDAY NO ISSUES AT ALL. BUT THE DRIVE WAS VERY RUGGED. SO I TOOK MY CAR IN EVEN THOUGH NO LIGHTS ARE ON AND THE COULDN'T DETECT ANYTHING WRONG. PICK MY CAR UP DROVE OK UNTIL I WENT TO WORK THE NEXT DAY LIGHT BACK ON NOW IM AT A POINT WHERE I DON'T KMOW WHAT ELSE TO DO. SO TODAY TO MY CAR IN WAS ADVISED THAT THEY UPDATED MY COMPUTER SYSTEM IN THE CAR. BUT NOW I DON'T KNOW WHAT'S WRONG. TRANSMISSION? TUNE UP? OR JUST A BAD CAR. AND IF THERE IS A RECALL THAT WAS PLACED OUT BEFORE IBOUGHT MY CAR I NEED IT FIXED. *TR
May 29, 2014
WHILE APPROACHING A STOP LIGHT VEHICLE STUTTERS LIKE THE TRANSMISSION IS SLIPPING. WHILE WAITING AT LIGHT THE VEHICLE ENGINE DIED. THIS CONTINUED FOR SEVERAL TIMES INTERMITTENTLY. NO WARNING LIGHTS NO WARNING. EXCEPT TRANSMISSION STUTTER. CALLED DEALER ABOUT ISSUE, THEY TOLD US IF THEY CAN'T REPRODUCE ISSUE NOTHING THEY CAN DO TO FIX. SO I CALLED CHRYSLER CUSTOMER SERVICE. THEY ASKED US WHAT WE WANTED THEM TO DO? I TOLD THEM I WANTED THIS CAR FIXED. SO THEY RECOMMEND OF COURSE BRING IT TO DEALER. AND WE DECIDE TO BRING BACK TO DEALER. IN THE TIME BEFORE BRINGING INTO DEALER VEHICLE HAS DIED OVER A DOZEN TIMES. IN TRAFFIC MAIN HIGHWAY. AND NO MATTER IF IT WAS A WARM ENGINE. COLD ENGINE. JUST DIES WHENEVER IT WANTS. ALSO BEFORE WE GOT THIS INTO SHOP. STEREO STARTED CHANGING CHANNELS ON ITS OWN. YOU CAN CHANGE BACK TO STATION. AND FEW MINUTES LATER YOU WOULD HAVE STATIC. THIS WAS NOT THE ONLY ISSUES WE HAD WITH THIS VEHICLE EITHER. THE FRONTEND HAD A LOUD BANG THUMP SOUND. SINCE IT WAS NEW, ALSO IN SHOP 4 TIMES FOR THIS ISSUE. FINALLY THEY REPLACED STRUTS, AND THE NOISE CAME BACK SEVERAL WEEKS LATER. THE STALLING IN TRAFFIC WAS MY LAST STRAW. I SENT IT TO SHOP, AND TRADED THIS VEHICLE FOR ANOTHER MANUFACTURES VEHICLE. I FEEL I WAS SOLD A PROBLEM AND FELT LIKE CHRYSLER EXPECTED ME TO JUST TOLERATE THESE ISSUES. WAY TOO MANY ISSUES FOR BRAND NEW VEHICLE. ALSO THE AMOUNT OF MONEY WE PAID TO PURCHASE VEHICLE. JUST FEEL SAFETY ISSUES NEED TO BE ADDRESSED. *TR
Dec 13, 2013
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
THIS VEHICLE HAS ELECTRICAL ISSUES. THE DOORS LOCK AUTOMATICALLY WHEN THE TAILGATE IS OPENED. THE RADIO AND CLIMATE CONTROL COME ON BY THEMSELVES EVEN AFTER TURNING IT OFF MULTIPLE TIMES. THE STEERING MAKES A WHINING NOISE ESPECIALLY WHEN YOU ARE TURNING TO THE LEFT. THE AWD AND TRACTION CONTROL IS OFF AND THE SERVICE AWD LIGHT COMES ON. THE CRUISE CONTROL STOPPED WORKING WHEN THERE WAS A LOUD "THUMP" IN THE REAR END AND ALL THE TRACTION AND AWD DASHBOARD LIGHTS CAME ON. ALL THESE PROBLEMS ARE EVIDENT AND OCCUR WHILE DRIVING.
Oct 07, 2019
MYSELF AND MY 3 YOUNG CHILDREN WERE DRIVING DOWN A PRETTY DARK HIGHWAY AT ABOUT 10 PM. 3 HOURS FROM HOME. IN A STORM AND VERY HEAVY RAIN. VEHICLE SUDDENLY LOST POWER. WHEN I GAVE IT GAS THE ENGINE JUST REVVED. LOST ALL POWER INCLUDING WINDSHIELD WIPERS AND POWER STEERING I QUICKLY DROPPED FROM 75 TO 40 WITH SEMIS BARRELING UP BEHIND ME AS I WAS TRYING TO GET TO A SHOULDER TO PULL OFF ON. CAR DIED AND WOULD NOT RESTART. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 5 HOURS WITH NO HEAT AND NO POWER TO THE CAR. EVEN CALLLED ROADSIDE AND THEY TRIED TO JUMP IT. IT WOULD START BUT THEN GO HAYWIRE AGAIN. BATTERY LIGHT AND ETC AS WELL AS ALL OTHERS LIGHTS COME ON. IT HAS LEFT ME AND MY KIDS IN THE COLD MORE THAN ONCE. NO ONE SEEMS TO KNOW THE PROBLEM AS THE BATTERY AND ALTERNATOR ARE TESTING FINE. VEHICLE IS NOW SITTING IN MY DRIVE WAY AND WON'T DO ANYTHING. AT ALL.
Dec 06, 2018
I TOOK MY CAR FOR RECALL FEW DAYS AGO FOR STEERING AND COVER FOR THE ENGINE NOW MY CAR WONT START THE COMPUTER AND EVERYTHING IS NOT WORKING EVERYTHING IS LOCKED I HAVE NO ISSUES BOFOREE THE RECALL.ITS SITTING THERE NOT ABLE TO START WHEEL IS LOCKED AND BRAKES I EVERYTHING IS GOING OFF WIPERS AND OTHER STUFF GOING CRAZY ....... I DROVE ONE TIME AFTER THE RECALL I DONT KNOW WHATS GOING ON... I NEVER HAD ANY ISSUES WITH THE CAR UNTIL I TOOK THE CAR FOR RECALL.. ITS NOT THE SAME THE CAR WAS IN THE SHOP FOR RECALL APPT ON THURSDAY APRIL 12 2018 SOON AS I LEFT THE CAR WOULD NOT START ON FRI THE FOLLOWING DAY AND ITS GOING CRAZY WHAT DO I NEED TO DO THEY DID SOMETHING TO IT MAKING THE CAR NOT START IT WONT LET ME CHOOSE WHAT IS WRONG WITH THE CAR ON THE FORM IS UNKNOOWN OR OTHER AND ELEC STABILTY CONTROL AND ELECTRICAL
Apr 15, 2018
FUEL/PROPULSION SYSTEM
3 complaints
ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - LAST TIME TO DEALER THEY STATED THERE IS 4 LEAKS. FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE ' THAT IS, YOUR CAR'S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. 'OBVIOUSLY THE CATALYTIC CONVERTER, THAT'S THE BIGGEST PART OF THIS,' CHERNOBY SAID. THE REPLACEMENT CONVERTER HAS A 'DIFFERENT MIXTURE OF PRECIOUS METALS ' TO BE LESS SUSCEPTIBLE TO SULFUR IN THE FUEL,' HE ADDED. DUE TO THE NUMBER OF REPLACEMENT CATALYTIC CONVERTERS NEEDED, THE AUTOMAKER IS RECALLING CARS IN WAVES. MODEL-YEAR 2011 CARS: FIRST QUARTER OF 2019 MODEL-YEAR 2012 CARS: SECOND QUARTER OF 2019 MODEL-YEAR 2013-14 CARS: THIRD QUARTER OF 2019 MODEL-YEAR 2015-16 CARS: FOURTH QUARTER OF 2019
Sep 28, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR. THE CONTACT STATED THAT THE ODOR WAS MORE EVIDENT IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK AND FUEL PUMP FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Mar 23, 2016
I LEFT DALLAS,TEX. SUNDAY,JULY,20TH.HEADED TO LONG BEACH,CA. MY SUV STOPPED APPROX. 4 TIMES.THERE WAS LIKE A KNOCKING SOUND OR A JOLT BEFORE EACH STOP. THERE WERE NO WARNINGS ON THE DASHBOARD, NO STEAM FROM UNDER THE HOOD EITHER, BUT I NOTICED WHEN I ALLOWED IT TO SET IDLE FOR APPROX. 5MINS. I LOOKED UNDER THE HOOD,NOTHING APPEARED TO BE WRONG.THE SUV RESTARTED.THIS WAS REPEATED 3 MORE TIMES.I ARRIVED IN LONG BEACH,CA. AT APPROX.11:30A.M. WEDNESDAY,I DROVE TO LAS VEGAS, NO PROBLEMS! RETURNING FROM THERE TO CA., IT STOPPED AGAIN IN BAKER,CA. IT WAS TOWED TO BARSTOW,CA. THE TOWER AND THE MECHANICS AT THE 76 GAS STATION COULDN'T FIND A PROBLEM, BECAUSE NO LIGHTS APPEARED IN THE DASHBOARD. I HAD TO SLEEP AT THE STATION OVERNIGHT IN MY VEHICLE. I POURED GAS TREATMENT FLUID IN TANK. IT SEEMED TO HELP. THE NEXT MORNING I RETURNED TO LONG BEACH WITH NO PROBLEMS. I HAVE NOT ATTEMPTED TO DRIVE IT YET. WILL BE LEAVING HERE TO RETURN TO TEXAS ON SUNDAY. WILL TAKE SUV TO DODGE DEALER. YOU MAY E-MAIL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 24, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
3 complaints
ANTI-LOCK BRAKE SYSTEM (ABS) CONTROL MODULE. THERE'S WAS A RECALL FOR OUR 2012 DODGE JOURNEY WHICH THE PREVIOUS OWNERS TOOK CARE OF IN OCT 2015 (THE MONTH AND YEAR OF RECALL). WE PURCHASED IN 2017. A FEW TIME THE ABS LIGHT HAS COME ON BUT ONLY FOR A MINUTE OR 2 SINCE WE BOUGHT IT. TODAY 8/2/2019 IT CAME ON ALONG WITH THE BRAKE LIGHT AND (NO TRACTION LIGHT (THE SWIVELING CAR IMAGE LIGHT). WE HAVE HAD A LOT OF HEAVY RAIN. WE WHERE TOLD BY SERVICING STATION BY DIAGNOSTIC TEST IT WAS THE ABS CONTROL MODULE SYSTEM MALFUNCTION. AND IF WE DID NOT GET FIXED OUR BRAKES COULD LOCK UP AND SYSTEM FREEZE UP. THIS IS DEFINITELY A SAFETY ISSUE THAT WAS CORRECTED IN PAST BUT IS NOW HAPPENING AGAIN. THESE LIGHTS CAME ON JUST AS WE STARED TO DRIVE. WHEN THE CAR WAS RESTING FOR 30 MINUTES AND I WAS LEAVING TO DRIVE TO SERVICE STATION THE BREAK PEDAL WAS EXTREMELY HARD TO PUSH DOWN ( BREAK NEEDS TO BE PRESSED WITH TOUCH BUTTON START). I ALMOST COULDN'T START CAR. THE BREAK FINALLY SOFTENED AND I WAS ABLE TO PRESS DOWN TO START CAR. AT THAT POINT THE LIGHT DID NOT COME BACK ON FOR 5 MINUTES WHILE DRIVING BUT SADLY IT DID COME BACK. I FEEL WE SHOULD NOT HAVE TO PAY TO FIX A PROBLEM THAT HAS COME UP AGAIN FROM A PREVIOUS RECALL. THIS IS A BIG SAFETY CONCERN. IT WAS IN THE PAST AND SHOULD BE AGAIN.
Aug 03, 2019
MY VEHICLE ODOMETER WOULD JUMP FROM 0 TO 30 WHILE IN MOTION(FOOT ON PEDAL) AND VICE VERSA. WIPERBLADES STARTED ALL ON IT'S ON WITHOUT BEING TURNED ON. NO CURRENT IS BEING BROUGHT TO WHOLE ENTIRE VEHICLE. VEHICLE WON'T TURN OVER OR LOCK WITHOUT BEING HOOKED TO ANOTHER BATTERY. CAN JUMP START BUT ONCE CONNECTION IS OFF THE VEHICLE SHUTS BACK OFF. ALL LIGHTS FLICKERED ON AND OFF ON DASH BOARD WHEN THEY NEVER CAME ON THE 2 YEARS I HAD THE VEHICLE.
Apr 06, 2018
FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR
Nov 29, 2016
UNKNOWN OR OTHER,SERVICE BRAKES
3 complaints
I'VE SEEN THERE HAS BEEN A RECALL ON THE ABS UNFORTUNATELY MY VEHICLE WAS MADE A MONTH LATER. MY ABS LIGHT, BREAK LIGHT, AIR BAG LIGHT AND THE CAR SLIPPERY LIGHT IS ON.
Jun 28, 2019
I HAVE TRIED TO GET MY VEHICLES IN FOR THEIR RECALLS HOWEVER THE DEALERSHIP CAN NEVER GET THE VEHICLES DONE IN A REASONABLE TIME FRAME. I CAN MAKE AN APPOINTMENT AND HAVE EVERYTHING SET UP FOR A 30 MINUTE FIX AND AS SOON AS THE CAR GETS THERE IT'S WELL WE WILL NEED TO KEEP IT FOR 48 HOURS BEFORE WE CAN WORK ON IT. MY OTHER VEHICLE IS A TAKATA RECALL AND IT'S BEEN ON A WAITING LIST FOR OVER A YEAR TO CAME IN.
Dec 29, 2015
MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.
Jun 02, 2015
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
ON MULTIPLE OCCASIONS OVER THE PAST TWO OR THREE MONTHS, MY VEHICLE LOSES ALL POWER, AND AT SAME TIME THE POWER STEERING GOES OUT AND BRAKES HAVE TO PUSHED EXTRA HARD TO GET THEM TO WORK. THIS HAS HAPPENED WHEN DRIVING UNDER 40 MPH IN TOWN. IT HAS HAPPENED MOST OFTEN WITHIN THE FIRST 5 MINUTES OF STARTING THE CAR, BUT TODAY IT HAPPENED AFTER I HAD BEEN DRIVING 30 MINUTES ON THE HIGHWAY AND THEN IN TOWN FOR SEVERAL MINUTES. IT HAS HAPPENED WHEN SLOWING DOWN, WHEN ACCELERATING, OR WHEN GOING STABLE SPEED, AS WELL AS BEFORE A TURN, AFTER A TURN, OR WHILE GOING STRAIGHT. I HAVE BEEN ABLE TO PULL OVER TO SIDE OF ROAD AND STOP, PUT CAR IN PARK, AND RESTART IT. WE TOOK THE CAR TO A LOCAL CAR REPAIR SHOP TWICE, AND THEY COULD FIND NOTHING WRONG AFTER HOOKING IT TO THEIR COMPUTER. THE CAR HAS 87,756 MILES ON IT. I AM CONCERNED THAT THIS IS UNSAFE, AND I'M WORRIED IT COULD HAPPEN AT A DANGEROUS INTERSECTION OR AT HIGHWAY SPEEDS.
Mar 16, 2019
ON MULTIPLE OCCASIONS MY VEHICLE WILL LOOSE ALL POWER. IF I'M GOING OVER 45 IT USUALLY RESTARTS ITSELF. IF UNDER 40 THE STEERING LOCKS UP, ALL ELECTRICAL SHUTS DOWN AND I CANNOT GET HAZARD LIGHTS OR PULL OVER. I CAN THROW IT INTO NEUTRAL AND HIT THE PUSH-TO-START AND IT RESTARTS. SOMETIMES, LIKE AT STOPLIGHTS, I HAVE HAD TO THROW IT INTO PARK THEN RESTART IT. THERE HAVE BEEN A FEW INSTANCES OF IT NOT RESTARTING NO MATTER WHAT WE TRY. THROUGH TRIAL AND ERROR WE GOT IT TO START AGAIN AFTER SERIOUS ROCKING. I HAVE NOTICED IT HAPPENS MORE IF THE USB PORT OR AUX PORT ARE BEING USED, ALTHOUGH IT HAS HAPPENED A COUPLE OF TIMES WITHOUT THOSE BEING TOUCHED. HAS ONLY BEEN HAPPENING SINCE THE MAJORITY OF THE FUNCTIONS WITH MY ON-BOARD ENTERTAINMENT UNIT WENT OUT. DEALERSHIP CAN NOT DIAGNOSE, SAY THEY CANNOT GET THE PROBLEM TO DUPLICATE. I HAVE VIDEOS OF THIS HAPPENING BUT DEALERSHIP HAS NOT BEEN INTERESTED IN SEEING THEM.
Mar 14, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE THROTTLE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. ON A SEPARATE OCCASION, WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CHECK ENGINE, THROTTLE, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. UPDATED 05/03/16*LJ *CN
Nov 19, 2015
ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
THE ISSUE WITH MY CAR IS THAT THE TRACTION LIGHT TURNED ON IT DOES THIS ALOT IT EVENTUALLY WILL TURN OF ON ITS OWN THEN WHILE I'M DRIVING IT WILL DECIDE TO TURN BACK ON CAUSING MY JOURNEY TO DO A LITTLE STALL. THIS HAPPENS AT RANDOM TIMES AND IS STAYS ON FOR A LONG TIME TO. THERE ARE TIMES WHEN I'M DRIVING IT'LL FLASH LIKE IT WANTS TO TURN ON THEN TURN OFF. THIS HAPPENS ON THEY HIGHWAY EVEN DRIVING DOWNTHE STREET
Feb 16, 2019
WHILE NORMAL DRIVING ON HIGHWAY , MY [ ABS ) LIGHT AND THE SQUIGGLY CAR LIGHT COMES ON . THEN AFTER AWHILE OR SHUTTING CAR OFF AND RESTARTING THE ENGINE , THE LIGHTS GO OFF . THEN IT HAPPENS AGAIN FREQUENTLY ON A DAILY BASIS .
Jul 15, 2018
LOSS OF VEHICAL SPEED, GRINDING NOISE & BRAKING, TROUBLE STEERING, LOSE OF CONTROL AROUND A BEND, HUMMING & GRINDIG NOISE FROM ABS INGAGING BRAKING, WHILE VEHICLE WAS IN MOTION, DRIVING AT 40 MPH SPEED, ON CITY STREETS. ESC (ELCETRONIC STABILTIY CONTROL) WARNING LIGHT COME ON FLASHING INDICATING FAILER OF THE CLOCK SPRING MODUAL.
Oct 09, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
3 complaints
I WAS DRIVING ON VERY BUSY HIGHWAY I-270 IN COLUMBUS OHIO MY CAR STOP ON ME ON THE HIGHWAY THAT HAPPENS BACK IN 2/14/2018 I STARTED IT BACK KEEP GOING LUCKILY NO ACCIDENT OCCURRED THROUGH THAT WEEK CONTINUE DOING IT I TAKE TO SHOP GET IT FIXED.ON 7/3/2018 HE STARTED IT'S AGAIN AM SCARED TO DRIVE MY CAR THAT AM PAYING FOR I DON'T KNOW WHAT TO DO HE COST MUCH LAST TIME I FIXED IT. HIS MAKING STRANGE NOISE FROM THE DASHBOARD OFTEN I DON'T KNOW WHERE THE NOISE IS COMING FROM AM REALLY SCARED TO PUT MY FAMILY IN ITS BECAUSE THAT OUR FAMILY CAR
Jul 13, 2018
DODGE RECALL 2011-2015 2012 DODGE JOURNEY PURCHASED MARCH 25 2017 - TOTAL LOSS AS OF APRIL 24TH 2017 ENGINE BLEW DURING A REVERSE
Jul 28, 2017
I PURCHASED A USED 2012 DODGE JOURNEY IN SEPTEMBER 2015 FROM LAKESHORE CHRYSLER DODGE AND JEEP OF SLIDELL, LOUISIANA. WE HAVE HAD NOTHING BUT PROBLEMS SINCE DRIVING OFF THE LOT. FOUND OUT AFTER PURCHASE THAT THE CAR WAS NOT INSPECTED PRIOR TO DEALERSHIP RESELLING IT. BEFORE I EVEN GOT HOME THE CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP AND REPORTED ISSUES. THEY DID THE OIL CHANGE AND INSPECTED THE CAR AND SAID EVERYTHING WAS FINE IT WAS "NORMAL NOISES" HOWEVER AFTER COMPLAINING AND COMPLAINING THE WERE ABLE TO LOCATE AND FIX THE ISSUE WITH THE SHIFTING NOISES AND JOLTING. WE ARE STILL EXPERIENCING THE "NORMAL NOISE" OF THREE CLICKS WHEN THE ENGINE TURNS OFF. WE HAVE NUMEROUS ELECTRICAL/COMPUTER ISSUES. THE AIR, RADIO, TOUCH SCREEN, LIGHTS, ALL GOT OFF RANDOMLY. THE SYSTEM WILL NOT RESPOND EVEN IF THE VEHICLE IS TURNED OFF AND BACK ON. IT WORKS WHEN IT WANTS TO. WE HAVE ISSUES WHERE THE CAR ACCELERATES FASTER ON ITS OWN HAVE TO BREAK WHILE CAR STILL TRIES TO ACCELERATE. WE HAVE HAD THIS VEHICLE IN THE SHOP NUMEROUS TIMES SINCE THE PURCHASE AND THEY "CAN NOT DUPLICATE THE ISSUE" SO THEY CAN NOT FIX IT. I HAVE PROVIDED NUMEROUS VIDEOS SHOWING AND PROVING THE ELECTRICAL/COMPUTER ISSUES WE ARE HAVING. DODGE REFUSES TO DO ANYTHING TO FIX THE SITUATION. EVERYTHING IS AT OUR EXPENSE. WANTS US TO PAY 150 DIAGNOSTIC FEE ON TOP OF HAVING TO GET RENT-A-CAR FOR THE DURATION OF TIME THE VEHICLE IS IN THE SHOP. THE DEALERSHIP HAS HAD MY CAR ON NUMEROUS OCCASIONS. ONE TIME THEY HAD IT FOR OVER 18 DAYS AND SAID "NORMAL NOISE" AND "COULD NOT DUPLICATE" HOWEVER OUT OF THE 18 DAYS THEY ONLY DROVE THE CAR 35 MILES. I NO LONGER FEEL SAFE DRIVING THIS CAR. IT SCARES ME JUST TO DRIVE TO THE LOCAL GROCERY WHICH WE GOTTEN STUCK AND HAD TO HAVE TOWED TO DEALERSHIP. I AM SO SCARED & TRAPPED IN THIS CAR WITH NO WAY OUT. CONTACTING A LAWYER THIS CAN NOT BE LEGAL TO SELL DEFECTS.
Jun 14, 2016
AIR BAGS,SERVICE BRAKES
3 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, AN ON COMING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Dec 28, 2015
MY HUSBAND AND I WERE TRAVELING UP OUR HILL ON FROM OUR HOUSE. IT IS VERY STEEP, LIKE CRESTING THE TOP OF A ROLLERCOASTER. ONCE WE WERE AT THE TOP COMING OVER THE TOP OUR BRAKES GAVE OUT. MY HUSBAND KEPT PUSHING THEM TO THE FLOOR AND STILL NOTHING WORKED. WE HAD TO ROUND A BAD CURVE TOWARDS THE BOTTOM AND HAD TO SWERVE TO AVOID HITTING A CAR COMING UP THE ROAD. IN DOING SO MY HUSBAND TRIED TO KEEP CONTROL OF THE CAR BUT ENDED UP VEERING OFF THE ROAD INTO SOMEONE'S YARD WHERE WE HIT A TREE HEAD ON THEN SKIDDED ACROSS THEIR DRIVEWAY AND CRASHED THROUGH THEIR PRIVACY FENCE AND LANDED NOSE DOWN INTO THEIR INGROUND SWIMMING POOL. AND AT NO POINT DID OUR AIRBAGS DEPLOY. WE WERE WEARING SEAT BELTS BUT I ACTUALLY HAD TO GO THE LOCAL URGENT CARE FOR HEAD INJURY AND MY HUSBAND IS SEEING A DR FOR BACK INJURY. OUR HEADRESTS HAD A MECHANISM THAT DEPLOYS IN ACCIDENTS. THAT WAS ALL THAT WORKED. THANK GOD NOBODY WAS IN THE POOL BECAUSE THEY WOULD HAVE BEEN KILLED. THE POLICE WERE CALLED AND A REPORT FILED.
Sep 07, 2015
FIRST WAS THE BACK BRAKES AND RIGHT ROUTER HAVE HAD TO REPLACE IT 3 TIMES SINCE 2012 .. WE WHERE LEAVING A BP WHEN WE WERE HIT ON THE SIDE BACK PASSENGER DOOR AND BACK PANEL SO BAD THE DOOR WAS STUCK AND THE AIRBAGS DID NOT DEPLOY WAS SO SCARED FOR MY KIDS. *TR
Jan 04, 2015
TIRES
3 complaints
I GOT THE CAR BRAND NEW ON 2012. THE CAR NOW HAS 17000 MILES, THE PROBLEM STARTED WITH THE TIRES WHEN THE CAR HAD 15000. AT SPEED OVER 50M I FEEL SHAKING IN THE TIRES, AND FEEL THAT THE CAR IS NOT STABLE AND NOT GRIPED TO THE WAY, ALSO THE CAR ALWAYS SLIDES ON CURVES SPECIALLY IF THE ROAD IS WET , EVEN IF VERY SLIGHTLY WET AND ON LOW SPEED. ALL MAINTENANCE TO THE TIRES INCLUDING ROTATION AND ALLIGNMENT USED TO BE DONE ON TIME AT THE DEALER. WHEN I INFORMED THEM ABOUT THE PROBLEM THEY TOLD ME THAT I MIGHT NEED TO CHANGE THE TIRES, AND ADDED THAT THE TIRES ARE NOT COVERED UNDER THE CAR WARRANTY AND THAT I HAVE TO CONTACT THE TIRES MANUFACTURE FOR ANY AVAILABLE COVERAGE. I CONTACTED THE TIRES MANUFACTURE WHICH INFORMED ME THAT THESE TIRES HAS NO MILAGES WARRANTY, AND ADDED THAT THESE TIRES ARE SPECIALLY MADE FOR DODGE UNDER THEIR REQUESTED STANDARDS WHICH IS LESS QUALITY THAN THOSE AVAILABLE IN THE MARKET. THIS IS A SERIOUS SAFETY ISSUE THAT MIGHT RESULT IN SEVERE ACCIDENTS FOR THE DODGE JOURNEY CREW DRIVERS. *TR
Jul 13, 2014
NEARLY BALD TIRES AFTER 24,000 MILES AND TWO YEARS. NEITHER THE DEALERSHIP OR THE TIRE MANUFACTURER WILL TAKE RESPONSIBILITY OF ANY KIND. GOT STUCK IN VERY LOW LEVELS OF SNOW, SLIDE IN WET CONDITIONS, ETC. KUMHO TIRES TOLD ME THAT THESE TIRES ARE MADE OUT OF A COMPOUND THAT ARE NOT MEANT TO LAST MORE THAN 20,000 MILES. I FEEL DODGE IS DELIBERATELY CHEATING THEIR CUSTOMERS BY PUTTING SUCH TIRES ON A VEHICLE THEY ARE SELLING OR LEASING. *TR
Jun 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 225/55/R19 (DOT 27PJYA5M4411) TIRES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW OUT CAUSING DAMAGE TO THE RIM. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR THE REPLACEMENT OF THE TIRE. THE MECHANIC STATED THERE WERE CRACKS ON THE TIRES SIDEWALL. AFTER REPLACING THE TIRE, THE FAILURE RECURRED. THE FRONT DRIVER'S SIDE TIRE ALSO BLEW OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,037. *TR
Apr 30, 2013
WHEELS
2 complaints
My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on the wheel where the flat tire occurred and expect to do so on the other wheels
Jul 11, 2025
MASTERCRAFT GLACIER GRIP II TIRES 4 225 65 R16 INSTALLED 10/27/2016. LESS THAN 25,000 MILES ON TIRES AND 2 TIRES ON HAD TREAD SEPARATION. MINOR CRACK FRACTURES THAT LEAKED AIR OUT. I HAD TO KEEP PUTTING AIR IN TIRE. ONCE PUMPED UP TO TIRE SPECS HOLD AIR. SO DEALER DIDN'T FIND NOTHING WRONG TILL IT KEPT HAPPENING AND I MADE THEN DISMOUNT AND CHECK INSIDE AND OUT AND ALL AROUND. FOUND FROM INSIDE MICRO CRACKS IN TIRE TREAD. PER DEALER MANUFACTURE DEFECT.
Apr 04, 2018
SERVICE BRAKES, HYDRAULIC
2 complaints
The contact owns a 2012 Dodge Journey. The contact stated while driving 50-60 MPH, the brakes locked up and the vehicle became uncontrollable. There was an unknown orange warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
Apr 25, 2025
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE CONTACT NOTICED SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE FLUID WAS CONTAMINATED AND THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Sep 24, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
The car shifts super hard into second gear. The inside smells like the car is over heating,driving down the interstate the car losses power,you can push your foot to the floor and nothing,the car will not excelerate at all.It's extremely dangerous. You have to pull over turn the car off and then on again to get it to go. This happens about every 20 minutes or so,the heat only works in the driver vent and the smell gives you a headache and makes you sick to your stomach. The vehicle is not safe at all. The catalytic converter gives gas off into the cabin.
Nov 12, 2023
I HAVE BEEN READING ABOUT MY ISSUE ALL TOO OFTEN ONLINE AND HAVE YET TO SEE ANY RESOLUTION AT ALL. I HAVE A 2012 DODGE JOURNEY AND HONESTLY IT IS SCARY DRIVING IT! THE CAR ACTUALLY SHUTS OFF IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE ISSUE IT KEEPS SHOWING IS A CRANK SENSOR CODE. THE SENSOR HAS BEEN REPLACED 3 TIMES NOW! IT IS ALSO NOT AN EASY JOB SINCE ON AN ALL WHEEL DRIVE MODEL, THERE ARE MANY HOURS INVOLVED TO REPLACE IT. BUT IF YOU'RE ON THE HIGHWAY AND DRIVING NORMALLY THE CAR WILL DIE AT ANY MOMENTS NOTICE AND GIVE NO WARNING. SEEMS LIKE THERE ARE MANY MANY OTHERS HAVING THE SAME ISSUE. IF YOU DO A QUICK SEARCH AND TYPE DODGE JOURNEY DIES WHILE DRIVING YOU WILL EASILY FIND MANY PEOPLE WITH SAME ISSUE. MANY PEOPLE SPENDING THEIR HARD EARNED MONEY ON REPAIRS THAT GET THEM NOWHERE! THIS REALLY IS SAD AND DODGE HAS DONE NOTHING TO HELP EXCEPT CONTINUE TO PUT PEOPLES LIVES AT RISK AND TAKING THEIR MONEY FOR REPAIRS! PLEASE HELP! I HAVE BEEN HAVING THIS ISSUE OVER 30 TIMES IN THE PAST FEW MONTHS! THE CAR IS NOT SAFE TO DRIVE
Feb 06, 2020
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
The contact owns a 2012 Dodge Journey. The contact stated while driving 40 MPH, the vehicle inadvertently decelerated to 20 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was purchased to be diagnosed. The contact was informed that the head gasket and throttle body had failed. The contact stated that the vehicle was repaired however, the failure recurred while driving. The vehicle was taken back to the dealer and it was determined that the throttle body had failed and needed to be replaced. The dealer towed the vehicle to an unknown authorized Dodge dealer who repaired the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.
May 18, 2022
ENGINE SHUT DOWN WHILE ENTERING HIGHWAY BUT ALL LIGHTS STILL WORK, I WAS BARLEY ABLE TO COAST TO SIDE. ELECTRONIC THROTTLE CONTROL IS THE ISSUE ACCORDING TO MY DASH SYMBOLS. I HAVE LOOKED ONLINE AND SEE LOTS OF THESE PROBLEMS. THIS HAS NOW HAPPENED 3 TIME IN 2 DAYS. WHEN I TRY TO RESTART I GET THE ETC ERROR SYMBOL ON MY DASH, CAR JUST KEEPS TRYING TO TURN OVER BUT CANNOT. I HAVE BEEN ABLE TO START THE ENGINE USUALLY AFTER 15 MIN OF SITTING. I HAVE NOT WENT TO THE DEALER YET. I WAS HOPING TO FIND A RECALL SINCE MY WARRANTY WAS ONLY FOR 36000 MILES. *TR
Dec 14, 2014
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
2 complaints
MY CAR IS THROWING OFF A CHECK ENGINE LIGHT AN IT INDICATES IT'S MY CATALYTIC CONVERTER, MY ENGINE HAS AN KNOCKING SOUND ALSO, AND WHEN I APPLY PRESSURE ON MY BRAKES THERE'S A DELAY OF STOPPING. WHILE I'M DRIVING CITY/HIGHWAY.
Jan 05, 2021
I WAS DRIVING MY 2012 DODGE JOURNEY AND MY CAR POWER JUST SHUT DOWN AND IT WON'T START. THE BRAKE PEDAL WAS HARD AND STIFF.MY CAR IS COMPLETELY DISABLED HAD TO GET IT TOW TO MY HOUSE. I TRIED TO START THE CAR IT'S NOT STARTING AT ALL NO PEER NO LIGHTS NOTHING COMPLETELY DEAD
Sep 08, 2019
VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING. THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANTWERPEN DODGE RAM (5717 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (410) 744-7400) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY MAKING A LOUD ABNORMAL HUMMING SOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,269. THE VIN WAS INVALID.
Mar 19, 2019
MY VEHICLE HAS BEEN CONSTANTLY STALLING OUT WHILE IN MOTION AND IT IS UNSAFE TO DRIVE. MY VEHICLE ALSO PICKS UP SPEED RANDOMLY WITHOUT EXCELLING THE GAS PEDAL. I HAVE A FAMILY OF FIVE AND DUE TO THIS ISSUE WE ARE HAVING TO BORROW OTHER VEHICLES. ITS SAD THAT DODGE HAS NOT DONE ANYTHING ABOUT THIS ISSUE AS I SEE 100'S OF PEOPLE HAVE BEEN MAKING THE SAME ONLINE REPORTS. I HAVE ONE YEAR LEFT ON THIS VEHICLE AND WAS SO HAPPY UNTIL THIS ISSUE AROSE. I DO NOT WANT TO START OVER WITH A VEHICLE & DUE TO SO MANY COMPLAINTS I FEEL LIKE DODGE SHOULD AT LEAST WAIVE DOWN PAYMENT DEPOSITS TO GET THESE VEHICLES OFF THE ROAD BEFORE A HUGE LAWSUIT IS DONE AGAINST THEM.
Sep 22, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
2 complaints
I HAD A ABS LIGHT AND ESC LIGHT APPEAR, PULLED INTO GAS STATION. APPROACHED THE FUEL PUMPS AND PRESSED THE BRAKES AND SLID ON THE ICY PAVEMENT (SNOWY MICHIGAN) INTO THE GAS PUMP PROTECTORS MADE OF CONCRETE. COULDN'T CONTROL THE VEHICLE @~8MPH SLIGHTLY TURNED APPROACHING A GAS PUMP ON WET/ICY CONCRETE.
Feb 07, 2019
THE BRAKE WARNING LIGHT, ABS WARNING LIGHT AND TRACTION CONTROL WARNING LIGHTS COME ON RANDOMLY. SOMETIMES THE BRAKES FAIL TO ENGAGE WHEN THE ABS LIGHT IS LIT AND THE VEHICLE MAKES A WEIRD NOISE (SOUNDS LIKE GRINDING SOUND). YESTERDAY MY WIFE WAS UNABLE TO STOP AT A TRAFFIC SIGNAL AND WENT THROUGH A RED LIGHT WHEN THE BRAKES WOULD NOT WORK. THIS MODEL AND YEAR ARE UNDER A RECALL R61 (HHTSA 15V675000) BUT CHRYSLER SUPPORT SAYS OUR VIN IS NOT COVERED. TURNS OUT THAT THE MANUFACTURE DATE OF OUR CAR IS ABOUT 6 MONTHS PRIOR TO THE REPORTED RECALL MANUFACTURING DATES. THIS IS A DANGEROUS SITUATION THAT THEY REFUSE TO EVEN LOOK AT OR DIAGNOSE WITHOUT CHARGING US TO DO SO. IT DOES NOT TAKE A ROCKET SCIENTIST TO SEE THAT OUR VEHICLE IS EXHIBITING THE EXACT SAME PROBLEMS AND SYMPTOMS AS DETAILED IN THE ABOVE RECALL. I GUESS THEY WANT SOMEONE TO DIE BEFORE TAKING ACTION. IT IS MY UNDERSTANDING THAT SAFETY ITEMS LIKE ABS ARE COVERED FOR 5 YRS OR 100000 MILES AND OUR VEHICLE IS UNDER THAT DESCRIPTION AS IT HAS 86,000 MILES AND WAS BUILT 10/2011
May 23, 2017
ENGINE AND ENGINE COOLING
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 75 MPH, STEAM WAS SEEN COMING FROM THE HOOD AND THE COOLANT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (KEN GARFF WEST VALLEY CHRYSLER JEEP DODGE RAM FIAT, 4175 W 3500 S, WEST VALLEY CITY, UT 84120, 801-955-7448) WHERE IT WAS DIAGNOSED THAT BUBBLES WERE FOUND WITHIN THE COOLING SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE SYMPTOMS RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Jul 30, 2018
A RECALL WAS SUBMITTED ON JULY 28, 2015. I LOOKED ONLINE TODAY. I HAVE BEEN SMELLING A SMOKE SMELL, I RECEIVED A RECALL NOTICE IN THE MAIL AUGUST 15, 2015 STATING THE ENGINE BEAUTY COVER ON MY VEHICLE MAY DETACH FROM THE ENGINE AND COME IN CONTACT WITH CATALYTIC CONVERTER AND START A FIRE WITHOUT WARNING. THE PART TO FIX THE PROBLEM IS NOT AVAILABLE AND I WILL BE CONTACTED AT ANOTHER TIME WHEN A REPAIR PART IS AVAILABLE. I AM CONCERNED FOR THE SAFETY OF MY SMALL CHILDREN AND MYSELF. I'M AFRAID TO DRIVE THE VEHICLE. IT IS PARKED IN THE GARAGE. ...UPDATED 11/04/15 *BF
Sep 09, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
WOW!!!!!!!!!! IS ALL I CAN SAY, I CAN'T BELIEVE THE AMOUNT OF PROBLEMS THIS CAR HAS. WITH THAT BEING SAID I'M HOPING THAT SINCE I FINANCED THIS VEHICLE, THAT THE FINANCE COMPANY WILL HELP ME BECAUSE THIS DEALERSHIP "CLEARLY" SOLD ME A LEMON AND I'M SURE THEY KNOW IT IS. EVERYTHING ELECTRICAL IN MY 2012 JOURNEY STARTED SURGING TO THE POINT WHERE I THOUGHT IT WAS GOING DIE ON ME WHILE DRIVING ON A HIGHWAY HERE ON VANCOUVER ISLAND B.C. CANADA. I'VE HAD PROBLEMS WITH THE PUSH BUTTON START ( SOMETIMES 4 ATTEMPTS TO START IT ARE NEEDED ) . I REALLY LOVE THE VEHICLE WITH THE COST TO REPAIR MODERN DAYS CARS, I THINK I WANT TO FIND A WAY TO RETURN IT ( IT'S ONLY BEEN 5 MONTHS SINCE I'VE HAD IT ) . THE DEALERSHIP SAYS IT'S PROBABLY THE BATTERY AND OFFERED TO REPLACE IT SO ON THE 27TH OF THIS MONTH, I WILL TAKE IT TO THE DEALERS AND TRY TO RETURN IT ALL TOGETHER. NONE OF US SHOULD BE HAVING ISSUES LIKE THIS AND I'M REALLY DISAPPOINTED WITH DODGE AND HOW THEY'RE "NOT" DOING MUCH TO HELP ANYONE. SADLY THESE VEHICLES ARE "LEMONS" AND SHOULD ALL BE RECALLED AND JUNKED IMO. SORRY TO HEAR SO MANY OTHER'S HAVE PROBLEMS TOO , JUST KEEP YOUR ROADSIDE ASSIST UP TO DATE LOL CAUSE I FEEL WE'RE "ALL" GOING TO NEED IT EVENTUALLY AND WHO WANTS TO BE STUCK IN THE MIDDLE OF NOWHERE.
Jul 16, 2018
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. PRIOR TO THE FAILURE, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE "NO KEY CONNECTION" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN. THE CONTACT WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Dec 08, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE CONTACT ALSO INDICATED THAT THE FUEL GAUGE INDICATOR DISPLAYED INACCURATE INFORMATION AND INDICATED THAT LESS FUEL WAS IN THE TANK THAN THE ACTUAL AMOUNT. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
Feb 15, 2018
WHILE DRIVING THE CAR ON A BUSY ROAD IT SUDDENLY LOST POWER AND DIED WHILE DRIVING IT, HAD IT TOWED TO A DEALERSHIP AND IT WAS DISCOVERED THAT THE FUEL PUMP FUSE HAD BLOWN, THE CAR IS ONLY 1YR OLD. THE SECOND TIME WE WERE DRIVING DOWN A BUSY HIGH WAY AND THE SAME THING HAPPENED THIS TIME IT WAS DETERMINED THAT THE FUEL PUMP WAS BAD THE DEALER REPLACED IT, THERE HAVE BEEN A MULTITUDE OF PROBLEMS WITH THIS VEHICLE FROM THE AC NOT COMING ON TO THE RADIO/NAV SCREEN NOT COMING ON WHEN THE CAR IS STARTED. BRAKE PROBLEMS SEEMS TO BE THE NEXT THING THAT IS ROUGH ON THIS VEHICLE. *TR
Dec 11, 2012
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
THE POWER IN MY VEHICLE WENT OUT AND MY BREAKS LOCKED UP, THE CAR JUST DIES. NO HAZARDS OR ANYTHING. MY CAR STOPPED WHILE DRIVING DOWN A HEAVY TRAFFIC STREET. TWO CARS ALMOST HIT MY KIDS AND I. THE CAR DOES COME BACK ON A FEW SECONDS LATER OR SEVERAL MINUTES LATER. THE LONGEST TIME PERIOD WAS WHEN I GOT THE CAR TOWED TO A SHOP SATURDAY. ONCE, WE ARRIVED AT THE SHOP IT HAD COME BACK ON. THIS IS NOT THE FIRST TIME AND I FEAR EVEN AFTER WE GET IT FROM THE SHOP IT WILL NOT BE THE LAST.
Nov 13, 2017
WHILE DRIVING THE CAR SUDDENLY LOSSES POWER AND THE STABILITY LIGHTS AND ABS LIGHTS ALL FLASH. THIS OCCURS WHILE DRIVING ON THE CITY STREET AND HIGHWAY AND TURNING. THE SHOP SAYS THEY DO NOT KNOW WHAT IS CAUSING IT. THERE ARE LOTS OF CUSTOMERS ON THE INTERNET WITH THE SAME TYPE OF PROBLEMS. THIS DOES NOT OCCUR WHILE SITTING STILL ONLY IN MOTION. THIS HAS HAPPENED NUMEROUS TIMES AND WHEN WE CHECK FOR CODES ALL IT SAYS IF ENGINE MISFIRE EVEN THOUGH THERE ARE STABILITY LIGHT AND ABS LIGHT ON.
Aug 18, 2017
SUSPENSION
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD AN ABNORMAL SOUND AND SUDDENLY THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED AND IT WAS DISCOVERED THAT THE LINK ON THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Oct 20, 2015
STARTED GETTING A LOT OF GRUNTING FROM THE FRONT END WHEN GOING OVER BUMPS AND TURNING INTO DRIVEWAY. THE DEALER LOOKED AT IT AND RETIGHTENED FRONT END PARTS AND SO FAR SEEMS TO BE OK. ALSO THE DUAL TEMPERATURE CONTROL ONLY BLEW HOT AIR ON PASSENGER SIDE. THE DEALER HAD TO ORDER A NEW SERVO UNIT FOR THE TEMPERATURE CONTROL. THE DEALER WAS VERY GOOD ABOUT IT.HAVE A LOT OF SAME CONCERNS AS OTHER PEOPLES COMPLAINTS. *TR
Mar 16, 2014
TIRES,WHEELS
2 complaints
ISSUE WITH 2012 DODGE JOURNEY CREW: DODGE ONLY OFFERED 19" WHEEL BUT PUT AN UNDERSIZED 16" SPARE TIRE IN CAR. THE DIMENSION OF WHEEL DODGE USED TAKES A TIRE THAT IS NOT READILY AVAILABLE AND ONLY MANUFACTURED BY A SMALL NUMBER OF TIRE PRODUCERS. THIS SITUATION PUTS AN OWNER IN A PREDICAMENT WHEN A TIRE FAILS. POSSIBLY BE STUCK SOME WHERE IT IS VIRTUALLY IMPOSSIBLE TO OBTAIN A TIRE OR WEEKS TO GET OR HAVE TO DRIVE LONG DISTANCES ON A WHEEL THAT IS SIGNIFICANTLY DIFFERENT IN DIAMETER THAN THE OTHER WHEELS. THIS IS NOT A SAFE SITUATION. MY PERSONAL INFORMATION IS NOT NEEDED BY YOU OR ANY ONE ELSE. THE ABOVE STATEMENTS ARE FACTS WHICH SPEAK FOR THEMSELVES. I KNOW FROM PERSONAL EXPERIENCE THAT THE AUTO MANUFACTURERS DO NOT CARE THE SLIGHTEST BIT ABOUT A CUSTOMERS CONCERNS. THEY LIE ARE ARROGANT AND RUDE AND VINDICTIVE. THE ABOVE ISSUE APPLIES TO ALL 2012 DODGE JOURNEY CREW VEHICLES MADE AT THAT TIME. *TR
Oct 04, 2014
HAVE HAD MY DODGE PURCHASED NEW FOR A LITTLE LESS THAN ONE YEAR. AT AROUND 20,000 MILES I NOTICED THE TIRES SEEMED TO BE WEARING EXCESSIVELY WHICH I THOUGHT WAS STRANGE WITH NEW TIRES. I REQUESTED AT MY NEXT OIL CHANGE TO HAVE THEM ROTATED TO SEE IF THAT WOULD HELP. NEVER PAID IT MUCH MORE ATTENTION UNTIL MY TRACTION LIGHT KEPT COMING ON WHEN DRIVING IN REGULAR WEATHER CONDITIONS IN ADDITION TO WET CONDITIONS. I CONTACTED THE DEALER HAD MY CAR INSPECTED. THE SUSPENSION AND ALIGNMENT SEEMED TO BE FINE THERE WAS NO EXPLANATION WHY MY TIRES AT THAT POINT 28,000 WERE BALLED AND DOWN TO THE TREAD INDICATORS ON ALL FOUR TIRES. THE DEALERSHIP CONTACTED KUMHO WHO ADVISED I DID NOT HAVE A WARRANTY FOR REGULAR TREAD WEAR AND DODGE STATES THEY HAVE NOTHING TO DO WITH THE TIRES THE WARRANTY IS THROUGH KUMHO. WELL WOULD YOU EXPECT TO HAVE AN UNSAFE VEHICLE TO DRIVE BECAUSE OF NO TREAD BEING LEFT AT 28,000 MILES? I WOULD NOT UNTIL I CONTACTED KUMHO TO DISCUSS MYSELF AND WERE ADVISED THAT THE TIRES ARE MADE OUT OF A COMPOUND THAT IS NOT MEANT TO LAST THAT LONG AND ARE NOT OF THE SAME MATERIAL AS YOU WOULD BUY A NEW SET OF TIRES OF THE SAME BRAND AND SIZE FROM A TIRE DEALERSHIP DIRECTLY. THEY MAKE THE TIRES TO THE MANUFACTURER SPECIFICATIONS AND THEY ARE NOT MEANT TO LAST SO BALLED TIRES AT 20,000 MILES IS ACCEPTABLE AND SAFE FOR NEW DODGE JOURNEY OWNERS! WHEN I AM IN AN ACCIDENT WITH MY FAMILY BECAUSE OF THESE TIRES BEING MADE OUT OF A COMPOUND THAT IS ONLY MEANT TO LAST A FEW MILES THEN SOMEONE WILL HERE ME THEN I AM SURE! BAD BUSINESS MOVE TO MAKE INFERIOR TIRES TO PUT ON NEW VEHICLES AND THEN POINT THE FINGERS AT EACHOTHER AND NO ONE IS RESPONSIBLE! SAD! *TR
May 17, 2013
STEERING,SUSPENSION,WHEELS
2 complaints
WE PURCHASED A NEW 2012 JOURNEY IN MARCH 2012 FROM ARE LOCAL DODGE DEALER...BOUGHT A NEW VEHICLE BECAUSE WE DID NOT WANT TO BE SHELLING OUT MONEY FOR REPAIRS....HAVE BEEN A DODGE CUSTOMER FOR SOME 20 YRS... ALL IN ALL..I LOVE MY JOURNEY...CAN'T SAY THE SAME FOR THE DEALER OR CHRYSLER.. IN MARCH OF 2013 AT ABOUT 12,500 MY MECHANIC SUGGESTED I MIGHT WANT TO GET ALIGNMENT CHECKED OUT BECAUSE THE FRONT TIRES WERE WEARING ABNORMALLY...I TRIED TO CALL THE DEALER ABOUT THE WARRANTY TO SEE IF THIS WAS COVERED...THEY NEVER CALLED ME BACK....ON 6/15/13 AT ABOUT 13,000...I WENT BACK TO MY GUY...HE INFORMED ME THAT THE FRONT TIRES WERE INDEED BALD ALREADY, AND SUGGESTED I GO TO THE DEALER TO SEE WHAT THEY COULD DO....I WAS GREETING BY A VERY SMUG, COCKY AND RUDE SERVICE MANAGER NAMED JOHN.....HE TOLD ME CHRYSLER DOES NOT STAND BEHIND THE TIRES OR THE ALIGNMENT.....REALLY JOHN???? EVEN AT 13000 YOU DON'T SEE A POSSIBLE PROBLEM ?? WHAT DID I PAY 26,000 $ FOR ?? AT THIS POINT JOHN AND I EXCHANGED SOME WORDS AND HE SAID YOU TOO.....ENDED UP HAVING MY GUY TAKE CARE OF THIS...600 $ LATER, AND FEELING MUCH SAFER, I NOW HAVE TWO NEW TIRES ON THE FRONT, FIXED THE ALIGNMENT AND ALSO PUT IN TWO FRONT CAMBERTS. WHICH HE THOUGHT WERE DEFECTIVE FROM THE FACTORY KNOWING THE CAR HAS NOT BEEN HIT.. ALSO HAVE NOTICED THE WHEN DRIVING AT LOWER SPEEDS (10-30) THAT IT SEEMS LIKE THE ACCELERATION SEEMS TO STRUGGLE OR WANTS TO SKIP AT TIMES....I HAVE SEEN THIS ISSUE MENTIONED BEFORE. WHILE MY ISSUES DO NOT COMPARE TO SOME OF THESE OTHERS ON HERE....AN ISSUE STILL THE SAME THAT COST ME 600 $ AND AN ISSUE THAT WILL LEAD ME TO ANOTHER DEALER WHEN THE TIME COMES !!!!!! *TR
Jun 13, 2013
I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NOTIFIED JOHN JOHNSON OF THE INCIDENT AND I PLEADED FOR THEM TO SEND ME A TOW TRUCK BECAUSE OF MY 100,000 MI WARRANTY. FURTHER, I CONTACTED THE MANUFACTURERS CHRYSLER GROUP AND EXPLAINED THE SITUATION. EVENTUALLY, BECAUSE OF THE ACCIDENT CAUSE AND EFFECT THEY TOOK THE VEHICLE AND SEND FOR A CONTRACTOR INSPECTOR FROM PENNSYLVANIA TO INSPECT THE CAR. AFTER THE INSPECTION, THE CONTRACTOR CONTACTED ME AND TOLD ME HE IS SENDING IN THE REPORT TO CHRYSLER AND WAIT A WEEK BEFORE CONTACTING THEM FOR A COPY OF THE REPORT. MOREOVER, I FOLLOWED UP, AND CHRYSLER COULD NOT TELL ME WHO WAS HANDLING MY CASE. FINALLY, AFTER PURSUING MY CASE SOMEONE TOLD ME THAT MY VEHICLE CASE FILE WAS CLOSED AND SENT TO THE LEGAL DEPARTMENT BECAUSE IT WAS DETERMINED THAT MY VEHICLE STEERING WHEEL WENT OUT. FURTHER, I WAS TOLD THAT SOMEONE WOULD BE IN CONTACT WITH ME SHORTLY. NO ONE CONTACTED ME AND SEVERAL WEEKS PASSED AND I STILL DIDN'T HEAR ANYTHING FROM THE CHRYSLER GROUP. I TRIED AGAIN UNTIL I GOT AN ANSWER AND I WAS TOLD TO EXPECT A LETTER AND NO FURTHER INFORMATION WAS PROVIDED. EVENTUALLY, AFTER A LONG WAIT, I RECEIVED A LETTER THAT STATED THAT MY CLAIM IS DENIED AND THAT THE INSPECTOR DID NOT FIND ANY MANUFACTURING DEFECT THAT CAUSED THE ACCIDENT. I ASKED FOR A COPY OF THE REPORT AND CHRYSLER REFUSE TO PROVIDE ME WITH THE INSPECTION REPORT THAT GATHERED INFORMATION FROM THE VEHICLE IMAGING ONBOARD COMPUTER SYSTEMS. ADDITIONALLY, I AM STILL WITHOUT MY CAR OR A CAR. MY FAMILY AND I HAVE HAD PAIN AND SUFFERING AND HARDSHIP OVER THIS ORDEAL. AND I AM STILL MAKING MONTHLY PAYMENTS FOR A CAR I DON'T HAVE OR DRIVE. CAN YOU PLEASE HELP ME? *TR
Jan 02, 2013
WHEELS,SERVICE BRAKES,ENGINE
1 complaint
Engine problems
Aug 07, 2024
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
We've owned this vehiclenot even 4 years. It had an engine recall that it was part of. It says it was repaired, however it never recieved a new engine. Now I just spent $9,000+ to replace the entire engine because of the exact issue of the recall: metal fragments in the engine. Why did I pay for this recall problem? Did dodge replace the engine during the recall? Paperwork says no, but shows it was "repaired". If it was replaced, why did I replace it again for the exact same issue? Dodge has financially ruined our family. Besides this $9k we've spent $6k on engine work before the new engine, $4,500 on transmission work (with more to come as we're currently experiencing transmission issues) and $6k + on all kinds of issues that has never occurred on any vehicles I have owned in the last 30 years. And we've spent all this in under 4 years. This is unacceptable! For an american auto maker to produce and sell vehicles like this. This is why we people buy foreign. This dodge IS NOT a well built, trustworthy and dependable car. You won't believe how many times we've had to miss school and work because the car was broken down or being repaired. Our Honda civic was 20 years old, ran better and was 100% dependable. I never had to replace the engine, do ANY transmission work or have had half the problems with my civic than I have had and currently have with this "american" car that is only 11 years old. As a 1 income family with 2 kids in college and one still in high school, this is completely devastating to us. Trying to save money and get ahead and ALL OF IT has been spent fixing this vehicle. Dodge has completely devastated our family. How can an American auto maker be allowed to get away with producing vehicles like this? Why should I have to go bankrupt owning a dodge? Why won't they accept responsibility for their defective product? I've spent $25,000 fixing this dodge in 4 years. I can't afford to fix it or buy a new car. We're ruined
Aug 01, 2024
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
Airbag light is on. P06DD Engine oil pressure control circuit performance /stuck off
Feb 22, 2024
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesn’t start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesn’t register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didn’t deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says it’s either negative 40 degrees or 122 degrees. Which won’t let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I can’t afford to fix all of this that’s shutting down at the same time
Nov 06, 2023
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.
Apr 21, 2023
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning lights were illuminated. The vehicle was taken to the dealer, where the driver's side wheel sensor, the passenger's side wheel sensor, and the crank position sensor were replaced; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle was taken to a second dealer, Darcars Orange Park Chrysler Dodge Jeep Ram (7233 Blanding Blvd, Jacksonville, FL 32244) for recall repair; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Mar 22, 2023
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? The check engine light came on a few days ago and now the battery light came on. The right headlight has condensation in it and the heat slowly has gone out across the front panel. The touch screen sometimes works but sometimes malfunctions. I have to get my car changed from Michigan to Virginia and it will require an inspection How was your safety or the safety of others put at risk? The car slows down or electrical goes wired while I’m the car and I have 2 children under the age of 2. So if it catches fire due to an electrical problem or the engine fails while driving because of the check engine light or battery light it could cause a serious problem Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they just started a few days ago the check engine light came on and now the battery light came on. It’s been a great car but I’m not sure what’s happening now because it’s nothing I did.
Oct 27, 2022
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to jerk. In addition, when the brake pedal was depressed it traveled to the floorboard. There was also a failure with the electric stability control failure; in addition to the headlights, visibility was dim. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76, 200
Jun 27, 2022
VEHICLE SPEED CONTROL,SERVICE BRAKES,VISIBILITY/WIPER
1 complaint
The blind spot is horrible. I have to check my mirrors 3 times because even if I look on my side, especially on the driver’s side whenever I have to switch lanes, I can’t see if there is a car on my blind spots. The mirrors don’t help because it may appear that the car beside me is far but it may also be near. So that of the major issue with this car. Next, when the vehicle in front of me did a sudden stop and I hit my brakes too hard to stop, the car made a throttling sound then it stopped. When it was safe to go, it wouldn’t go even though my gear is on Drive and I am pressing on the gas pedal. It just makes a rubbing noise as like it is on Park mode and you are hitting the gas pedal. So I had to shut my car off and turn it back on. Lastly, cruise control doesn’t work very well. Sometimes it works, but most of the times I had to pull over and restart my car or hit the brakes and press the on/off switch for cruise control.
Nov 07, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
My safety was at risk and I put others at risk when my vehicle lost power in the middle of a busy highway and almost caused an accident with my 2 young children in the car. It would not accelerate and we got stuck in the middle of the rode. The ABS light came on when it happened. I took it to my local dealer to diagnose and was told there was water in the ABS module connector which caused the wires to corrode. Chrysler had a recall on this specific issue for my model but because my vehicle didn't come out of a specific batch, they won't cover it. This is a safety issue and if other vehicles of this make and model were recalled for this specific issue, they should fix mine. I have attached the R61 recall from Chrysler for this issue
Sep 23, 2021
ENGINE,VISIBILITY/WIPER
1 complaint
As I am drive my car will slow down almost as if it’s gonna shut off then began to rev up and feel as if it’s jumps back into gear. I been looking through issues with this car and I see the transmission solenoid has been a problem. Seems as if this is the issue with my vehicle.
Jun 06, 2021
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE — THAT IS, YOUR CAR’S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. “OBVIOUSLY THE CATALYTIC CONVERTER, THAT’S THE BIGGEST PART OF THIS,” CHERNOBY SAID. THE REPLACEMENT CONVERTER HAS A “DIFFERENT MIXTURE OF PRECIOUS METALS … TO BE LESS SUSCEPTIBLE TO SULFUR IN THE FUEL,” HE ADDED. DUE TO THE NUMBER OF REPLACEMENT CATALYTIC CONVERTERS NEEDED, THE AUTOMAKER IS RECALLING CARS IN WAVES. MODEL-YEAR 2011 CARS: FIRST QUARTER OF 2019 MODEL-YEAR 2012 CARS CHRYSLER'S NUMBER FOR THIS RECALL IS T47 CHRYSLER'S NUMBER FOR THIS RECALL IS S08 CHRYSLER'S NUMBER FOR THIS RECALL IS R61 CHRYSLER'S NUMBER FOR THIS RECALL IS R32
Jan 14, 2021
SUSPENSION,UNKNOWN OR OTHER
1 complaint
MY AWD LIGHT IS ON AND WHEN I WAS DRIVING MY SUV REAR WHEELS SPIN MY SUV AROUND IN THE MIDDLE OF THE HIGHWAY AND I ALMOST CAUSED AN ACCIDENT. ON HIGHWAY 84 GOING TOWARD MISSISSIPPI.
Dec 17, 2020
AIR BAGS,UNKNOWN OR OTHER,ENGINE
1 complaint
OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY
Oct 28, 2020
ELECTRICAL SYSTEM,SEATS,ENGINE
1 complaint
THE THERMAL STAT HOUSING HAS BEEN REPLACED 2 TIMES. THE OIL PAN GASKET DOES LOT LAST. THE ALTERNATOR HAS BEEN REPLACED 2 TIMES. THE WAS AN ELECTRICAL SHORTAGE IN THE SB PORT BUT ONLY SEEMED TO WORKED WHEN IT WAS TAKEN TO DEALER. THE HEAD REST DEPLOYED WHEN NO ONE WAS IN THE CAR.
Sep 09, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
MY TRUCK FIRST STARTED WITH MY DRIVERS SIDE TAILLIGHT GOING OUT. IT DON'T WORK WHEN MY LIGHTS ARE OFF, BUT WHEN MY LIGHT OUT ON IT WORKS PREFECT FINE. WHEN I FIRST NOTICE THIS WAS WHEN I WENT TO GET IN MY CAR DURING THE DAY AND MY NEIGHBORS WHO WAS PARKED BEHIND ME TOLD ME MY TAILLIGHT WAS OUT AND WAS THE LED TAILLIGHT. I BELIEVE THERE IS AS ELECTRICAL ISSUES THERE. AND SECONDLY, MY AIRBAG LIGHT COME ON. THE VEHICLE WAS ON A CITY STREET AND ALL I DID WAS TURNING A CORNER AND IT CAME ON AND STILL ON. THIRDLY, WHEN IT RAINING OUTSIDE DRIVING AND STOP AT A RED LIGHT, WHEN IT TURNS GREEN AND I PROCEED TO GO AND MY TIRES SLIDE MY RADIO WOULD RESTART LIKE I JUST CUT MY TRUCK ON. EVERYTHING HAPPENED AT DIFFERENT TIMES, BUT THE MOST RECENT IS THE AIRBAG LIGHT COMING ON.
Jan 28, 2020
ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER
1 complaint
I HAVE HAD MY SPEED CENSOR AND WHEEL BEARING REPAIRED TWICE VERY CLOSELY TOGETHER AND IT NOW NEEDS DONE AGAIN. MY ABS, TRACTION, AND AWD LIGHTS ARE ALL ON. WHEN THEY ARE ALL ON, I HAVE NO TRACTION AT ALL AND SLIDE ALL OVER THE PLACE. IT IS VERY UNSAFE AND I FEEL LIKE MY CAR IS A DEATH TRAP. I HAVE PUT OVER $10,000 INTO MY CAR IN LESS THAN 3 YEARS FOR UNNECESSARY MAINTENANCE.
Jan 19, 2020
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
CAR STALLED ON HIGHWAY AS WE WERE DRIVING AND CUT OUT. VERY DANGEROUS..WOULDN'T RESTART..THEN STARTED UP 20 MINS LATER AND DROVE FINE.ENGINE LIGHT CAME ON..DEALER SAYS IT A CRANKSHAFT SENSOR..SUPER DANGEROUS.
Dec 18, 2019
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. UPON EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO REMOVE HER CHILD FROM THE VEHICLE, BUT NEITHER OF THE REAR DOORS WOULD OPEN ON EITHER SIDE. THE DOORS ALSO FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT CALLED SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500), BUT NO ASSISTANCE WAS OFFERED. THE CONTACT THEN CALLED RAY LAETHEM CHRYSLER DODGE JEEP RAM (18001 MACK AVE, DETROIT, MI 48224, (313) 884-7210) AND WAS INSTRUCTED ON HOW TO REMOVE HER CHILD OUT OF VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Dec 12, 2019
STRUCTURE,SERVICE BRAKES
1 complaint
BREAKS AREN'T WORKING SHOP TOLD ME ABOUT THE RECALL AND SAID THERE'S NO AIR IN THE LINES AND NO LEAKING LINES TESTED THE MASTER CYLINDER AND NO ISSUES BUT MY BREAKS ARE STILL NOT FULLY ENGAGING. TRUNK DOESN'T OPEN I'VE BROUGHT IT TO 4 SHOPS AS WELL AS A DODGE DEALERSHIP AND NON HAVE BEEN ABLE TO GET THE LATCH TO DISINGAGE.
Dec 06, 2019
VISIBILITY,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE HEATER FAILED TO FUNCTION AND COULD NOT DEFROST THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (440 28TH ST SE, GRAND RAPIDS, MI 49548, (616) 452-2143) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE, RADIATOR, THERMOSTAT AND OIL COOLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 68252569. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Dec 04, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. AFTER THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT SURGED FORWARD. THE CONTACT WAS ALMOST PINNED TO A FENCE IN HER YARD. THERE WERE NO INJURIES. THE CONTACT HAD JUST SHIFTED THE VEHICLE INTO PARK AND EXITED WHILE THE VEHICLE WAS STILL RUNNING. THE CONTACT HAD TO CIRCLE BACK AROUND TO THE DRIVER'S SIDE, ENTER THE VEHICLE, DEPRESS THE BRAKE PEDAL, AND PRESS THE PUSH BUTTON IGNITION. THE VEHICLE FINALLY STOPPED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 148,000.
Dec 03, 2019
STEERING,TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ABS FAILED AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING SEIZED. ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Sep 05, 2019
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING MY CAR AT APPROXIMATELY 50 MILES PER HOUR, WHEN IT SEEMS LIKE MY STEERING OR THE WHEELS SEEMED "OFF.' I CHECKED TO MAKE SURE ALL OF MY TIRES WERE CORRECTLY PRESSURED AND THEY WERE, SO I KEPT DRIVING. APPROXIMATELY 20 MILES DOWN THE ROAD, WELL GOING APPROXIMATELY 60 MILES PER HOUR THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON POST FLASHING AND WITH AN OFF SYMBOL UNDERNEATH IT IN TWO SEPARATE LOCATIONS. ALSO THE RED LIGHTNING BOLT SYMBOL CAME ON AS WELL. AT THE SAME TIME THAT THE LIGHTS CAME ON MY CAR DECELERATED AT A RAPID PACE, WHICH WAS NOT AT ALL SAFE ON THE HIGHWAY. I IMMEDIATELY TURNED ON MY FLASHERS AND PULLED TO THE SIDE OF THE ROAD. AFTER GETTING ON MY PHONE TO SEE WHAT IT COULD BE, I DECIDED THAT I WOULD LIMP HOME WITH THE CAR SO I COULD RESEARCH A LITTLE FURTHER WHAT WAS GOING ON AT HOME. WHILE I WAS DRIVING HOME AFTERWARD, THE CAR NEVER GOT FASTER THAN ABOUT 20 MILES PER HOUR AND ACCELERATED AT A VERY, VERY SLOW PACE. THE AIR CONDITIONER NO LONGER WORKED AND WHEN I HAD TO DRIVE UP A VERY SMALL HILL, THE CAR SEEMED LIKE IT WOULD STOP COMPLETELY.
Sep 02, 2019
VEHICLE SPEED CONTROL
1 complaint
/012 DODGE JOURNEY 2.4 LITTER. WHILE I DRIVE THE CRUISE CONTROL WILL ENGAGE AUTOMATICALLY AT 30 MILES PER HOUR. THE CAR RAPIDLY ACCELERATES. I HAVE TO HIT THE BRAKE TO CANCEL IT OUT.
Apr 16, 2019
AIR BAGS,WHEELS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE AIR BAG WARNING INDICATOR ILLUMINATED. A LOUD ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927) DIAGNOSED THAT THE WHEEL WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Apr 09, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
THE ANTENNAE ALLOWS WATER TO ENTER UNDERNEATH IT, SEEMS ITS NOT FULLY SEALED ALL AROUND AND IT ALLOWS WATER TO ENTER VEHICLE. LINER HAS WATER RINGS AND REAR LEFT FLOOR GETS PRETTY DAMP. SAW THE SAME WATER RINGS IN A 2010 JOURNEY. RUSTING OUT ANY METAL AND OR ELECTRICAL COMPONENTS NOT SEEN.
Mar 18, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
OUR BACK-UP CAMERA GOES DARK FREQUENTLY OR FLIPS UPSIDE DOWN WHILE BACKING UP AND WE ALMOST HIT A CHILDT THAT RAN BEHIND US SUDDENLY. ALSO, THE VEHICLE WON'T SHIFT INTO LOW GEAR WHEN IN AUTOMATIC AND GOING UP HILLS, BUT SHIFTS IN MANUAL,AND IT SUDDENLY JUST SLOWS DOWN WHILE IN DRIVE, WHICH HAS CAUSED US TO ALMOST GET REAR-ENDED SEVERAL TIMES. FINALLY, OUR TIRE SENSORS SHOW LOW PRESSURE, BUT WHEN WE REPLACED THEM ALL THE TIRE SYMBOL STILL SHOWED UP. BECAUSE OUR ENGINE LIGHT IS ON, WE TOOK IT IN FOR A DIAGNOSTIC. WE WERE TOLD THE ONLY PROBLEM IS THAT WE NEED A SOFTWARE UPDATE THAT WOULD CORRECT ALL THESE PROBLEMS. WE WERE TOLD WE WOULD HAVE TO PAY FOR IT, BUT IT SEEMS IT SHOULD BE A RECALL ITEM BECAUSE OF THE SAFETY ISSUES.
Jan 25, 2019
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHEN THE HEADLIGHTS WERE ACTIVATED WHILE THE VEHICLE WAS IN REVERSE, THE INTERIOR DOME LIGHT ILLUMINATED. ALSO, THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TIM SHORT CHRYSLER (LOCATED AT 270 FITZ GILBERT RD, HAZARD, KY 41701, (606) 436-2277) AND WAS INFORMED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Jan 09, 2019
WHEELS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
AUTOMATIC TRANSMISSION HAS SOME PROBLEM TOO.
Dec 06, 2018
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE ABS INDICATOR ILLUMINATED AND THE CRUISE CONTROL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE FOR THE ABS SYSTEM NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Sep 24, 2018
TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE TRACTION CONTROL INDICATOR ILLUMINATED. THE CONTACT CALLED JERRY ULM CHRYSLER, DODGE, JEEP, RAM (2966 N DALE MABRY HWY, TAMPA, FL 33607, 813-769-5400) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.
Sep 17, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY DODGE WHILE RIDING RADIO COME ON GO OFF THE HEATER TURN ALL THE WAY UP AND IT WANT CRANK MOST TIME YOU GET READY TO GO IT JUST GOES HAYWIRE NOT DEPENDABLE BROUGHT A BATTERY THOUGHT THAT WAS THE PROBLEM BUT NOT
Jun 21, 2018
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE
Apr 26, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
.... TAKATA INFLATORS.... I WROTE A COMPLAIN TODAY I WROTE A WRONG DATES IT WAS LAST THURSDAY APRIL 5TH THAT I TOOK MY CAR FOR RECALL APPT APRIL 5TH AND THEY DID STEERING WIRING AND COVER FOR ENGINE AND UMM I STARTED TO HAVE PROBLEMS AFTER RECALL ON LATE FRIDAY ON THE 6TH OF APRIL WHICH IS FRIDAY MY CAR WONT START ALL WEEK I DONT KNOW WHAT TO DO BECAUSE NO ONE WAS HOME AND IT WAS LATE BECCAUSE EVERYBODY MY FAMILY DONT GET OFF AT 5 SO I AM WAITING FOR DENNIS DILLION TO CALL ME MONDAY I HAD NO PROBLEMS BOFORE THE RECALL NONE ITS NOT WORKING IT WONT START AT ALL CCOMPUTER SEEMS SO SCREWED UP THE STEERNG IS LOCKED AND BRAKE IS LOCKED LIGHTS BLINKING AND EVERYTHING ELSE IS COMING ON FOR NO REASON AND GOES OFF AND ON AND I DONT KNOW WHAT THEY DID... BOFORE I DID NOT HAVE ANY LEAK EITHER AS WELL I COULD NOT START AT ALL.. I BEEN STUCK HOME ALL WEEK... I DIDN CALL UNTIL YESTERDAY THEY WERE CLOSED AND THEY DIDNT CALL SO I AM WAITING I DONT KNOW WHY I WAITED TO LONG I WAS HOPING IT BE THE BATTERY ITS NOT THE BATTERY. SEEMS LIKE ELCTRICAL PROBLEM OR PCM WHATEVER IS GOING ON I HAVE NO GLUE BECAUSE I DIDNT HAVE ANY PROBLEMS BOFORE THE RECALL I STILL PAYING MY CAR PAYMENTS JEEZ
Apr 15, 2018
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TAKATA RECALL I WAS DRIVING HOME WHILE AT A STOP LIGHT I SMELT A BURN ODOR. I WAS JUST A 1/4 OF A MILE FROM HOME SO I DROVE IT HOME. UPON PARKING I NOTICED THERE WAS A SMALL SPOT UNDER MY CAR FORMING. ABOUT THE SIZE OF A QUARTER. CHECK ALL MY FLUIDS AND AND NOTHING WAS LOW. THE NEXT DAY IT STARTED AND RAN OK UNTIL IT WAS RAN FOR ABOUT 15 THEN ONCE AGAIN THE SMELL AND NOW A LOW GROWLING. I PULLED OFF THE ROAD AND PARKED AT A GAS STATION. I HAD A LOCAL SHOP LOOK AT MY CAR AND THEY DETERMINED MY TRANSFER CASE IS BROKEN. I HAVE BEEN HAVING ISSUES WITH MY CAR WHEN ACCELERATING IT WOULD PULL SHARPLY TO THE RIGHT WHEN IT SHIFTED GEARS. WAS TOLD THERE WAS NOTHING WRONG WITH MY CAR. IT SHOULDN'T TRY AND CHANGE LANES WHEN YOU ACCELERATE. I HAVE ALMOST HIT THE CAR NEXT TO ME JUST BY ACCELERATING. I HAVE ALSO BEEN DRIVING ALONG AND HAVE MY CAR TURN OFF. I HAD TO COAST TO THE SIDE OF THE ROAD, PUT IT IN PARK AND START IT AGAIN. THIS HAS HAPPENED ON FOUR DIFFERENT OCCASIONS. THE STALLING HAPPENED ON THE HIGHWAY WHILE THE TRANSFER CASE WAS ON CITY STREET.
Apr 12, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
THE HEATER WORKS GREAT ON THE DRIVERSIDE AND BLOWS COLD ON THE PASSENGER SIDE NO MATTER WHAT YOU DO.AUTOSTART DOESN'T WORK WHEN IT'S COLD OUT, THOUGHT THAT WAS THE POINT OF IT BUT GUESS NOT.MAKES A REALLY LOUD WINDING NOISE WHEN I STARTING IT,ALSO GOES INTO GEARS HARD MOST OF THE TIME. GOT THE HARD TO FIND 225/55/19 TIRES ON IT AND MY BRAKES MAKE A LOT OF NOISES. MY FRONT END MAKES A BUNCH OF POPPING AND GRINDING WHEN TURNING LEFT OR RIGHT GOING FORWARD OR BACKWARDS, HEATSHEILD IS FALLING OFF AROUND THE DRIVESHAFT. SERVICE ALL WHEEL DRIVE LIGHT COMES ON OFTEN, THE PARK ASSIST STOPPED WORKING ,TAILLIGHTS FLICKERING OFTEN, ONE OF MY FOBS WORKS WHEN IT WANTS TO EVEN WITH A NEW BATTERY.DRIVER SEAT IS ALSO STARTING TO ACT UP TO HAVING TO WIGGLE THE SWITCH AROUND TO MAKE IT WORK. NO ONE WANTS TO FIX THE PROBLEMS WITH MY JOURNEY RT MAKING ME REGRET GETTING THIS SUV I WAS PRACTICALLY FORCED INTO BUYING/TRADING IT AND WHEN I WENT TO THE PLACE OF PURCHASE A FEW DAYS AFTER GETTING WAS PROMISED THESE ISSUES FIXED AND I'M STILL WAITING WILL NOT PUT MY CHILDREN IN THIS CAR GOING TO GET RID OF THIS NIGHTMARE SOON AS I GET THE CHANCE SINCE THIS SO CALLED 4STAR SAFETY RAITING IS BS DON'T FEEL SAFE AT ALL
Feb 22, 2018
WHEELS,SERVICE BRAKES
1 complaint
AFTER 60MPH HAVE VIBRATION WEN TOUCH THA BRAKE PEDAL
Jan 18, 2018
STEERING,SERVICE BRAKES,ENGINE
1 complaint
THE CAR CUT OUT TRAVELING DOWN THE HIGHWAY WITH ENGINE LIGHT FAULT AND LOSE OF POWER, BRAKES AND STEERING. THIS IS A COMMON PROBLEM WITH THE CRANKSHAFT POSITION SENSOR (CODE P0335) AND NEEDS DODGE TO RECALL ON THIS AND FIX THIS LETHAL FAULT OF COMPLETE LOSE OF CONTROL AT SPEED. YESTERDAY WAS THE 3RD TIME THIS HAS HAPPENED AND I HAD MY FAMILY IN THE CAR THIS TIME...UPDATED 10/23/17 *BF UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS UPDATED 11/2/2017*JS
Oct 21, 2017
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL LIGHTS FLICKERED OFF AND ON AND THE INSTRUMENT GAUGES WOULD NOT REMAIN ILLUMINATED. ALSO, THE REAR BRAKE LIGHT BULBS BURNED OUT ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 19,000.
Sep 18, 2017
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN; HOWEVER, BOTH THE FRONT AND REAR BRAKE PADS AND FRONT ROTORS WERE REPLACED. THE FAILURE PERSISTED AND THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A RECALL, AND SUGGESTED HE CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE VEHICLE WAS TAKEN TO WALDORF DODGE (2294 CRAIN HWY, WALDORF, MD 20601 (301) 232-0946) WHERE THE AIR BAG RECALL WAS SERVICED. THE CONTACT INFORMED THE DEALER OF THE BRAKE FAILURE, BUT THE DEALER FAILED TO DIAGNOSE OR REPAIR THE BRAKE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 207,000.
Sep 14, 2017
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ON AUGUST 3RD 2017 I PURCHASED A 2012 DODGE JOURNEY WITH 32000 MILES. ON AUGUST 4 2017 I PICKED THE VEHICLE UP. I NOTICED THAT EVENING THAT THE FRONT RIGHT HEADLIGHT WAS NOT WORKING. I BROUGHT THE CAR BACK TO THE DEALER AND THEY FIXED IT. ON AUGUST 13, 2017 THE TIRE PRESSURE LIGHT CAME ON. I WENT TO FILL THE TIRE BUT IT SEEMED FINE. I FIGURED IT WAS JUST A SENSOR THAT NEEDED TO BE FIXED. AUGUST 15, 2017 THE CHANGE OIL LIGHT CAME ON EVEN THOUGH IT DIDN'T NEED TO BE SERVICED. AUGUST 17, 2017 AS I WENT TO PUT THE CAR IN DRIVE THE CAR SEEMED TO BE PULLING AND THE TRACTION CONTROL LIGHT CAME ON. THEN THE ABS LIGHT AND THE MAINTENANCE AWD LIGHT CAME ON ALONG WITH THE OTHERS. THE CAR WILL HESITATE TO ACCELERATE AND MAKES A KIND OF GRINDING NOISE OFF AND ON. THE LIGHTS DON'T ALWAYS STAY ON AND WILL COME OFF THE SCREENS BUT EVENTUALLY THEY DO COME BACK ON AND GRINDING UNDERNEATH THE CAR STARTS AGAIN.
Aug 20, 2017
TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND THE TRACTION CONTROL WARNING LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (VILLE PLATTE DODGE, 1320 W MAIN ST, VILLE PLATTE, LA 70586, (337) 363-6627) WHERE IT WAS INDICATED THAT THEY SERVICED THE VEHICLE UNDER A MANUFACTURER RECALL REGARDING THE BRAKES AND WITHIN A WEEK THE CONTACT NOTICED AN ABNORMAL NOISE AND THE BRAKES HAD FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE VEHICLE AS TAKEN TO THE DEALER MORE THAN TWICE AND THEY HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE VEHICLE AFTER SEVERAL TEST DRIVES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), AND 15V431000 (ENGINE AND ENGINE COOLING) BUT WAS UNCERTAIN IF THE DEALER REMEDIED THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Jun 26, 2017
VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES
1 complaint
PURCHASED NEW IN 2012. DODGE JOURNEY SXT THE TIRES DEVELOPED CORD SEPARATION AT 22,000 KM. MANUFACTURER KUMHO. NEITHER CHRYSLER NOR KUMHO WOULD OFFER ANY COMPENSATION. EVEN HAD 4 WHEEL ALIGNMENT DONE THAT CHECKED OUT OK TO MAKE SURE IT WAS NOT THE PROBLEM. REPLACED THEM WITH AMERICAN MADE TIRES AND SO FAR NO ISSUES. MY ADVISE TO NEW CAR PURCHASERS IS HAVE TIRES IF OFF SHORE REPLACED WITH DOMESTICS AS PART OF OFFER TO PURCHASE. SECONDLY VEHICLE TO DATE ONLY HAS 37,000 KM AND BRAKE ROTORS DEVELOPED A WARP. PULSATION IS BEING FELT UPON MODERATE BRAKING. I AM NOT ONE TO BE HARD ON BRAKES AND HAVE NEVER HAD TO PANIC STOP THUS NOT HAVING TO OVER HEAT THE BRAKES. NEXT ISSUE THE CRUISE CONTROL WILL NOT ENGAGE WHEN THE BUTTON IS PUSHED. THE CLOCK ON THE RADIO DOES NOT KEEP TIME . THIS IS NOT OUR DAILY DRIVER AND THE WARRANTY HAS RUN OUT TIME WISE. TO DATE ONLY JUST OVER 37,000 KM. I OWN 2 OTHER N.A. VEHICLES BY GM AND FORD 2001 AND 1999 RESPECTIVELY . THE 01 SUNFIRE 455,000 KM 4 SETS OF PADS AND ORIGINAL ROTORS AND DRUMS AND F150 WITH 157,000 2ND SET OF PADS AND ORIGINAL ROTORS SO YOU CAN SEE IT IS NOT A POOR DRIVING STYLE. VERY DISAPPOINTED WITH CHRYSLER PRODUCTS . HAVE TO TAKE THE JOURNEY BACK TO DEALER FOR SERVICE TO SEE WHAT CAN BE DONE AND WILL BE GETTING HOLD OF CHRYSLER REP, THIS ONE IS MORE IN THE SHOP THAN IN MY DRIVEWAY THANKS TO GM AND FORD FOR KEEPING ME ROLLING.IF NO POSITIVE RESULTS FROM DEALER OR CHRYSLER I WILL NOT RECOMMEND THEIR PRODUCT TO ANYONE FROM MY EXPERIENCES. I HOPE SOME ONE AT CHRYSLER READS THIS COMMENT.I WOULD CERTAINLY LIKE TO HEAR THEIR RESPONSE. HAVING READ MANY FORUMS ONLY TO FIND OUT MANY ARE HAVING THE SAME ISSUES WITH THE SAME VEHICLES.
May 25, 2017
STEERING,POWER TRAIN,ENGINE
1 complaint
DRIVING AT LOW SPEED, DURING LEFT HAND TURN VEHICLE ENGINE STALLED OUT AND POWER STEERING CEASED FUNCTIONING. POWER TO RADIO, LIGHTS,ETC. REMAINED FUNCTIONING. UPON COMING TO STOP IN SNOWBANK, PLACED VEHICLE IN PARK, PRESSED IGNITION BUTTON AND VEHICLE RESTARTED.
Mar 29, 2017
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THE BRAKE PEDAL WAS RELEASED AND REAPPLIED UNTIL THE VEHICLE FINALLY STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FACT THAT THE VEHICLE WAS OPERATING NORMALLY. SEVERAL DAYS LATER, WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS HAVING A FUSE BOX FAILURE. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER BECAUSE THERE WAS A RECALL; HOWEVER, THE DEALER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Mar 27, 2017
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING ONTO THE ENTRANCE TO THE EXPRESSWAY AND MY CAR WOULD NOT PICK UP SPEED. IT STARTED HESITATING AND WOULD NOT PICK UP SPEED, THE ESC LIGHT CAME ON AND STARTED BLINKING AS WELL AS THE ETC LIGHT CAME ON. I IMMEDIATELY GOT OFF THE EXPRESSWAY AT THE NEXT EXIT WHEN I CAME TO A STOP , THE CAR STALLED AND CUT OFF I COULD HAVE BEEN REAR ENDED I PUT MY FLASHERS ON AND STARTED THE CAR IT STARTED BUT IT WAS STILL HESITATING I PULLED OVER IN A CAR PARKING LOT AND TURNED IT OFF I TURNED IT BACK ON AGAIN AND DROVE HOME SLOWLY AND MADE AN APPOINTMENT TO THE CAR DEALERSHIP THE LIGHTS DID NOT COME BACK ON I FEEL VERY VERY UNSAFE DRIVING THIS CAR.
Nov 05, 2016
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WE HAD ISSUES WITH THE DIFFERENTIAL, UPDATES NEEDED AND DODGE HAS NO CLUE. BUT NOW THIS...WE HAVE A 2012 DODGE JOURNEY THAT IS ACTING VERY STRANGE. IT STARTED WITH THE HEADLIGHTS BEING ON, EVEN WHEN THEY WERE OFF (WE DO NOT HAVE AUTOMATIC LIGHTS)...THEN AFTER THE CAR WAS OFF, THE HEADLIGHTS WOULD FLASH ON AND OFF EVERY 10-30 SECONDS, WE WOULD HAVE TO UNDO THE BATTERY TO KEEP IT FROM DIEING. WE REPLACED THE HEADLIGHTS SWITCH AND IT STILL DOES AND ADDED A SYMPTOM. WHEN MY HUSBAND WOULD MANUALLY LOCK THE DOORS, IT WOULD UNLOCK BY ITSELF. WE WERE TOLD IT WAS THE TIPM WHICH HAS TO BE DONE BY DODGE. NOT SURE WHAT IT WILL DO NEXT!
Sep 23, 2016
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY VEHICLE STARTED KNOCKING AFTER MY SECOND OIL CHANGE. I ASKED THE DEALERSHIP TO LOOK AT IT AND THEY TOLD ME EVERYTHING WAS FINE. I ASKED THEM MORE THAN ONCE OVER THE NEXT FEW YEARS WHEN I GOT REGULAR OIL CHANGES. THEY SAID EVERYTHING WAS FINE. THEN IN 2016 MY VEHICLE STARTED WITH A KNOCKING AND RANDOM MISFIRES. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT MY CAMS WERE BLOWN, MY PISTONS WERE NOT WORKING AND MY LIFTERS WERE BAD. MY CAR IS FOUR YEARS OLD. ALL OF THESE PROBLEMS CULMINATE IN NO POWER TO MY ENGINE AND A POSSIBLE SEIZURE OF MY ENGINE. I AM REQUESTING THIS BE LOOKED INTO.
Sep 07, 2016
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM
Jun 21, 2016
TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT A LOUD GRINDING SOUND EMITTED FROM THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO MENTIONED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED RANDOMLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE CODES WERE CLEARED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE OCCASIONS AND THE FRONT PASSENGER SIDE SPEED SENSOR MODULE WAS REPLACED. IN ADDITION, THE GEARS SLIPPED AND THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 11V550000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jun 08, 2016
AIR BAGS,STRUCTURE
1 complaint
VEHICLE WAS TRAVELING ON A SIDE STREET AND WAS STRUCK BY ANOTHER VEHICLE ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL CAUSING IT TO SPIN AND ROLL. AS YOU CAN TELL BY THE PICTURES ATTACHED THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY EITHER AT THE TIME OF INITIAL IMPACT FROM THE OTHER CAR HITTING THE SIDE OF OUR VEHICLE, NOR DID IT DEPLOY WHEN THE VEHICLE ROLLED ON IT'S SIDE AND ROOF. OUR CONCERN IS WHY?
Feb 11, 2016
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT ABLE TO SUPPLY THE PARTS TO RECEIVE THE RECALL REPAIRS FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUTION DISCONNECT.
Dec 28, 2015
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
2012 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO STEERING ISSUES, FUEL LEAKS AND BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED UPON PICKING THE VEHICLE UP FROM THE DEALER, IT WAS LEAKING GAS WHILE DRIVING ON THE FREEWAY. THE VEHICLE STALLED. ALSO, THERE WAS AN ISSUE WITH THE STEERING.*JB.....UPDATED 02/11/16 *BF UPDATED 9/27/2017*CN
Sep 28, 2015
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR CONDITIONER ACTIVATED AND DEACTIVATED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 300.
Aug 27, 2015
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
I PURCHASED THIS CAR NEW ON JULY 23,2012, AND ALMOST IMMEDIATELY THERE WAS A LOUD GROANING NOISE FROM THE FRONT END, ALSO STARTED TO PULL TO THE RIGHT. MY FIRST DEALER CONTACT WAS ON SEPT 4, 2012 AND WORKED ON THE BRAKES, AND THIS SOMEWHAT CORRECTED THE PROBLEM FOR ABOUT A WEEK. THE DEALER HAS WORKED ON THE STEERING AND BRAKES A TOTAL OF 8 TIMES, REPLACING THE BRAKES SEVERAL TIMES, ALSO DEGLAZEING AND LUBRICATING AND WHATEVER, EACH TIME IT WORKED FOR A WEEK OR SO. THE LAST TIME , APRIL 29, 2014, A COMPLETE BRAKE JOB WAS DONE ON THE REAR BRAKES, A FRONT END ALIGNMENT, AND REPAIR THE FRONT BRAKES. THIS COST ME $499.00. MILEAGE IS 46700. THEY ALSO REBUILT THE ENGINE DUE TO HEAD AND VALVE FAILURE. AS OF MAY 25, 2015 IT IS AGAIN MAKING THE NOISE AND PULLING HARD TO THE RIGHT. I THINK CHRYSLER SHOULD TAKE THIS CAR BACK. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 01, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
VEHICLE WOULD NOT START AFTER WORK. STARTED FINE IN THE AM BEFORE GOING TO WORK. AFTER WORK, AFTER 3 TIMES OF TRYING TO START THE VEHICLE WAS ABLE TO GET IT STARTED TO DRIVE OVER TO AUTOZONE TO HOOK UP TO A COMPUTER. BATTERY HAD TO BE REPLACED. 2ND INCIDENT WAS ON 3/17/15-JOURNEY LOST ELECTRICAL POWER WHILE DRIVING HOME CAUSING RADIO SHUT OFF, LIGHTS ON DASH CONTINUED TO FLASH (ABC, TRACTION CONTROL,AIRBAG) WAS ABLE TO GET HOME AND VEHICLE RPM'S WENT TO 4000 AND SHUT ITSELF COMPLETELY OFF. 3RD INCIDENT WAS ON 3/19/15-DRIVING VEHICLE BACK TO WASHINGTON TO AUTO SHOP TO BE WORKED ON, COMPLETELY SHUT OFF 4 TIMES WITHIN A 20 MILE DRIVE AND RPM'S CONTINUED TO JUMP EACH TIME BEFORE SHUTTING OFF BETWEEN 4000-5000. PHONE CALL FROM AUTO SHOP ON 3/20/15 STATING ALTERNATOR IS NOT WORKING AND IS ON BACK ORDER TO DO RECALLS. *TR
Mar 20, 2015
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
THE PROBLEM STARTED RIGHT AFTER I GOT THE VEHICLE HOME, THE POWER WINDOW DID NOT WORK NOR THE POWER LOCK. WHEN STARTED THE HEAT AND AIR CONTROL WOULD RESET THEMSELVES. ALSO, THE CLOCK AND RADIO WOULD GO ON AND OFF ON ITS OWN. NOW THE PROBLEMS HAVE INCREASED, MY SLIP RESISTANCE IS NOT WORKING, I AM HEARING ALL SORTS OF NOISES UNDERNEATH THE VEHICLE, ESPECIALLY WHEN TURNING. ALSO, I AM USING MORE GAS MILEAGE THAN WHAT IS TOLD ABOUT THE VEHICLE, TO BE HONEST IF I HAD IT TO DO OVER AGAIN I WOULD HAVE NEVER TRADED MY TRUCK IN ON THIS VEHICLE. BUT, NOW I AM STUCK WITH IT AND THE PAYMENTS EVEN WHEN IT COMES TO THE POINT OF THE NEED OF PARKING THE VEHICLE BECAUSE I WILL NOT RISK MY FAMILIES LIFE IN A VEHICLE THAT HAS AS MANY PROBLEMS HAS THIS ONE IS HAVING. *TR
Feb 20, 2015
WHEELS,ENGINE
1 complaint
THE FIRST TIME I TOOK FOR INSPECTION AT DEALERSHIP, SERVICE ENGINE LIGHT ON. THEY SAID CODE WAS 6TH CYLINDER AND RESET, AND HAD TO COME BACK NEXT DAY. IT RECENTLY CAME ON AGAIN AND NOW HAVE TO TAKE BACK TO SHOP, BECAUSE THE POWER AND ENGINE HESITATES, HAS ISSUES GOING UP HILLS, AND SCARES ME ON LONG RIDES. IT IS NOW PAST THE 35,000 MILE AND INTO MY EXTRA WARRANTY I PAID FOR. TIRES ALL WEAR BADLY TOO, CAR NEEDS FULL ALIGNMENT. HOPING THEY WILL NOT JUST RESET AND ACTUAL FIX THE 6TH CYLINDER, UNFORTUNATELY THE LIGHT COMES AND GOES. ITS NOT THE TIRES THAT ARE A PROBLEM, IT IS THE BAD ALIGNMENT CAUSING IT TO WEAR WRONG. TIRES AREN'T COVERED UNDER WARRANTY, SO THAT IS NOT ACCEPTABLE TO LEAVE THE CAUSE OF THE DEFECT UNFIXED SO EVERY NEW TIRE YOU PUT ON GETS RUINED. IF THEY FIX 6TH CYLINDER WILL LET YOU KNOW, BUT BE CAREFUL, LOSING POWER WHILE DRIVING AND THE HESITATION IS TERRIFYING WITH KIDS IN CAR. *TR
Nov 06, 2014
STEERING,AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BOULDER AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SHOULDER, CHEST, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Nov 06, 2014
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE VEHICLE OVERHEATED AND THERE WAS SMOKE SEEN FROM UNDER THE HOOD. THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS DRIVEN TO THE EMERGENCY LANE FOR TWENTY FIVE MINUTES. THE VEHICLE WAS RESTARTED AND THE TEMPERATURE GAUGE WAS IN THE PROPER POSITION. FIFTEEN MINUTES LATER, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS HOT AND SMOKE AGAIN EMITTED UNDER THE HOOD. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO DIAGNOSED THAT THE RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO DIAGNOSED THAT THE RADIATOR FAN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 39,546. THE CURRENT MILEAGE WAS 41,000.
Jul 03, 2014
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
TRANSMISSION SHIFTS WITH A CLUNK BETWEEN SECOND AND THIRD GEAR. DEALER INSTALLED A PROGRAM UPDATE THAT SOLVED THE PROBLEM TEMPORARILY. DODGE FORUM SUGGESTS THIS PROBLEM IS NOT UNCOMMON. I AM CONCERNED ABOUT SAFETY ISSUES AS WELL AS TRANSMISSION FAILURE AFTER THE WARRANTY PERIOD. *TR
Mar 28, 2014
SUSPENSION,POWER TRAIN
1 complaint
LEFT FRONT WHEEL HUB NUT LOOSENED, CAUSING A CLUNKING NOISE ON ACCELERATION AND DECELERATION. WAS RE-TIGHTENED TO SPEC TO ELIMINATE THE ISSUE. *TR
Feb 19, 2014
SEAT BELTS,SEATS
1 complaint
SEAT SIDE PANEL COMING OFF AFTER PLASTIC TABS BROKE, SEAT BELT IS ATTACHED TO THIS PART AND THE DAMAGE GETS WORSE EVERY TIME I GET IN THE CAR, SINCE THE PANEL IS WHERE A PERSON WOULD GET IN THE CAR AND THE PANEL IS ONLY HELD ON BY 2 SMALL PLASTIC TABS THAT ARE NOT MEANT FOR HOLDING A PERSONS WEIGHT. *TR
Jan 12, 2014
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY FAMILY WAS IN THE VEHICLE (MY SON WAS 4 WEEKS OLD AT THE TIME, MY DAUGHTER 2) ON THE NEW YORK STATE THRUWAY AND THE VEHICLE STALLED OUT AT 65 MPH. MY HUSBAND WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. ABOUT 15 MILES LATER, IT HAPPENED AGAIN. WE EXITED THE HIGHWAY AND THE WARNING INDICATOR LIGHT ILLUMINATED. SHORTLY AFTER THAT, THE LOW FUEL LIGHT ILLUMINATED. IT'S HAPPEND TWO OTHER TIMES SINCE THAT FIRST INCIDENT. THE DEALERSHIP HAS TOLD ME THAT THEY CAN'T RECREATE THE INCIDENT AND THE CODES AREN'T ACTIVE SO THEY CAN'T VERIFY THE SCENARIO. CHRYSLER HAS TOLD ME THERE IS NOTHING THEY CAN DO. THE VEHICHLE IN UNPREDICTABLE, UNRELIABLE AND IN MY OPINION, UNSAFE. I DID A GOOGLE SEARCH ON THE ISSUE AND FOUND A FORUM INDICATING STALLING ISSUES WITH DODGE JOURNEYS DATING BACK TO 2008. THE RESPONSES FROM SERVICE PROFESSIONALS IS ASTOUNDING - EVERYTHING FROM IT BEING A RESULT OF THE VEHICLE JUST BEING WASHED TO KEY FOB DEPROGRAMMING. *TR
Jun 05, 2013
POWER TRAIN,SERVICE BRAKES
1 complaint
I BOUGHT MY NEW DODGE JOURNEY ON THE 16TH OF JULY 2012. I LIVE APPROXIMATELY 40 MILES FROM THE DEALERSHIP WERE I BOUGHT MY JOURNEY. MOST OF MY DRIVING IS HIGHWAY SO I DIDN'T NOTICE THE ISSUE RIGHT AWAY. THE FIRST TIME I CAME TO A STOP WITH MY NEW VEHICLE THE BRAKES SHUDDERED LIKE THEY WERE GRABBING THEN LETTING GO AND GRABBING AGAIN, REALLY FAST. I RETURNED TO THE DEALERSHIP 4 DIFFERENT TIMES FOR THIS AND A TRANSMISSION SHUDDER WHICH THEY SAY CHRYSLER HAS NO FIX. IS THIS SOMETHING YOU HAVE SEEN FROM JOURNEYS BEFORE? THANKS FOR YOUR TIME. *TR
Aug 04, 2012
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT ONCE AGAIN DID IT AND I REFRAINED FROM USING THE CRUISE CONTROL FOR THE REMAINDER OF MY TRIP. ON MY WAY BACK, I ONCE AGAIN TRIED THE CRUISE CONTROL AGAIN AND SAW THE SAME RESULTS. UPON RETURNING HOME I CALLED MY DEALER AND THEY TOLD ME THEY WOULD LOOK AT IT AT MY NEXT APPOINTMENT WHICH WAS 10 DAYS LATER. 2 DAYS PRIOR TO ME BRINGING IN THE CAR, I TRIED IT FOR A THIRD TIME, THIS TIME SET AT 45MPH, SAME AS LEGAL SPEED LIMIT, WHILE CONTINUING UP FROM A PARKWAY ONTO A BRIDGE ENTRANCE, THE CAR DID IT AGAIN AND NEARLY SENT ME FLYING INTO THE BACK OF A TRUCK BUT I WAS ABLE TO BREAK FAST ENOUGH TO SLOW DOWN AND DO A MINOR SWERVE WITHIN MY LANE TO AVOID IT. THIS WAS IMMEDIATELY FOLLOWED BY A LOW ENGINE COOLANT WARNING AND I PULLED OVER AS SOON AS POSSIBLE. THE COOLANT RESERVOIR WAS WELL ABOVE THE MINIMUM LEVEL, HOWEVER HAD ORANGE COOLANT ON TOP OF IT. I CLEANED UP WHAT I COULD AND DID BELOW SPEED LIMIT HOME. THIS WAS MY SECOND ISSUE WITH THE COOLANT WARNING, AT 1150 MILES I BROUGHT IT IN AND THE DEALER FOUND NO CODES THAT IT EVEN OCCURRED AND THEREFORE DID NOT FIX A THING. UPON DROPPING OFF MY VEHICLE, THEY DID NOT SEEM AT ALL CONCERNED AND THOUGHT I WAS MAKING IT UP. I DO NOT FEEL SAFE IN MY OWN CAR. *JS
May 14, 2012
Frequently Asked Questions
How many problems does the 2012 DODGE Journey have?
The 2012 DODGE Journey currently has 368 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 DODGE Journey?
The most common problems reported for the 2012 DODGE Journey are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 DODGE Journey problem data come from?
All problem and complaint data for the 2012 DODGE Journey comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Journey
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2000 Problems
1999 Problems
1998 Problems
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1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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