2015 DODGE Journey Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
540
Complaints Reported
Complaints by Component
SEATS
74 complaints
Driver side headrest deployment while parked without collision
Sep 19, 2025
My daughter sat inside the passenger seat while the car was parked, and the passenger headrest deployed onto the back of her head.
Sep 17, 2025
The contact owns a 2015 Dodge Journey. The contact stated while driving 25 MPH, the passenger’s side headrest exploded without impact or warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the safety mechanism was erroneously tripped. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 134,000.
Jul 02, 2025
Both front headrests have deployed. Car was sitting in driveway at night, came out in the morning and headrests were open/deployed. Plastic pieces inside snapped and will not lock back together. I have found hundreds of similar issues that people had with the same model of vehicle.
Mar 24, 2025
Passenger Side Head Rest deployed. Plastic Clips Broke.
Oct 22, 2024
+ 69 more complaints for this component
ENGINE
60 complaints
Valve rocker arms and lifters faulty due to inadequate manufacturing, and engine oil cooler/oil filter housing leaking engine oil due to poor quality materials used during manufacturing.
Sep 01, 2025
The contact owned a 2015 Dodge Journey. The contact stated that while driving at approximately 45 MPH, she observed a burning odor and the vehicle then stalled. There were no warning lights illuminated. The vehicle was coasted to the side of the road where she observed smoke and flames from the engine compartment. An unknown driver stopped and used an extinguisher to extinguish the fire but the flames grew too large. The fire department extinguished the fire. A police report was filed. There were no other damages. The vehicle was towed to a lot where it was deemed inoperable. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Aug 09, 2024
After buying used 2015 Dodge journey driving home from work at busy rush hour traffic my car just stopped with loss of brakes and steering was nearly rear ended was so nervous by this car started since then it keeps doing it but now check engine light is on I'm going thru divorce and he is incarcerated so I don't have a ton of money dealer wants be to pay I have since researched this online and find this to be a repeated over and over again problem this is the first Dodge vehicle I've owned and will be the last I do not feel safe driving this vehicle at all and I don't feel safe with the with Dodge if they're not going to stand behind their product I see that there was problems with that they took care of before the year 2015 but not since although it's the same problem I'm sick of being taken by these large corporations that just getting bigger and bigger on their greed while I struggle and have no help with the situation my car has been sitting for 2 months now in my garage although I'm making payments on it and can't get it titled
Jun 22, 2024
I have had my car repaired a couple of time for the same issue, and both mechanics have told me that there is a recall on my cylinder 2 engine and the manufacturer was not saying anything which is causing the check engine light to come on and codes reading the same every single time: misfire, spark plugs and gaskets which have all been replaced twice in the 5 years of owning this car. The dealership won't help, if there is a recall or issue with my vehicles I need to know so I can transport my family and I safely back and forth. I see a lot of people complain about the same exact problem I'm facing currently. I'm probably out of about $5k maybe more.
Apr 26, 2024
The contact owns a 2015 Dodge Journey. The contact stated while driving at unknown speeds, the check engine warning light illuminated, the instrument panel flashed, and the vehicle turned off. The contact stated that the vehicle restarted approximately 15 minutes later and was taken to the residence. The vehicle was taken to the dealer where the flash software, power train control module, anti-lock brake system, wiring three-way, crankshaft position, and sensor battery were replaced. The contact received notification of the Emissions Recall U67 for the Catalytic Converter Efficiency, however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,101.
Apr 12, 2024
+ 55 more complaints for this component
AIR BAGS
42 complaints
On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!
Jun 30, 2025
Air bag light comes on and stays on sometimes for days. Air bag light may come on going down a gravel road with a lot of ruts and if I make a sharp left or right turn it will come on.
Sep 09, 2024
Airbag light comes on and won't go off. There’s not a reason to or it to be on such as impact.
Apr 12, 2024
My Airbag light continuously stays lit. Concerned about malfunction.
Sep 09, 2023
Airbag warning light goes on and off at times, sometime remains on for a minute or two and other times goes off immediately. This happens when the turn signal is turned on or when I run over a bump in the road. I had the codes run on it and it shows up as the steering wheel clockspring. This started doing this during summer of 2022 and stopped until recently.
Aug 21, 2023
+ 37 more complaints for this component
POWER TRAIN
34 complaints
I was driving down the freeway and my transmission started slipping and eventually lost power, had to pull over on a 80mph freeway with my 4 kids in the car after turning on my hazard lights and wait for my husband to come get us (1 hour, due to how remote We are) he was able to limp the car home, but we couldn't even get it off of the freeway because it did not have the power to get off on an off ramp... I can't even begin to explain how scary that was to have my kids in a car on the side of the freeway while semis shook the car passing us at 70+ mph.. this is a known issue but my car does not fall under the recall and it absolutely should! The transmission oil and filter has been flushed as well as tested to make sure the solenoids are in good working order.
Nov 16, 2025
The contact's fiancée owns a 2015 Journey Dodge. The contact stated that while his fiancée was driving approximately 30 MPH, the vehicle was jerking. The driver pulled to the side of the road, called, and notified the contact of the failure. The contact advised the driver to continue driving slowly. The driver was able to slowly drive to the residence. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed and replaced, and a filter was replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.
Sep 18, 2025
P0868 low pressure. current Recall needs expanded years. 2014 manufactured date is effected as well. Many things already replaced leading back to faulty pump. Viscous coupler also malfunctions in these at low milage. Flex plate fractures.
Aug 13, 2025
The contact owns a 2015 Dodge Journey. The contact stated that while her husband was driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 92,076.
Feb 14, 2025
The contact owns a 2015 Dodge Journey. The contact stated that while attempting to reverse at slow speeds in a parking area, the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN and the model year was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 72,000.
Apr 25, 2024
+ 29 more complaints for this component
UNKNOWN OR OTHER
34 complaints
I was driving my [XXX] daughter was sitting in the passenger seat and out of the blue the head rest just popped and hit her in the back of the head The headrest cushion is dislodge from the plastic on the back part of the headrest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 28, 2025
We were driving down the interstate and my vehicle caught fire, there were no warnings on the dash and the vehicle was driving fine. Luckily someone pulled us over to let us know that something was getting on their windshield... Some kind of fluid... Were not sure what. After pulling over we seen fire dropping out from under the vehicle and within 5 minutes the vehicle was completely engulfed
May 21, 2025
Thermostat hose & something with the transmission as well. Speed not doing what it’s supposed to do.
Apr 28, 2025
I only owned vehicle for 2 weeks. The Vehicle stalls while driving, unable to brake or steer. after a few seconds and a fee times trying to restart, car restarts engine light comes on and displays no codes. Light goes off after a few hours. Mechanics are unable to diagnose. Almost rear ended in middle of busy street.
Dec 09, 2024
both of my headrest deployed without no accident. They just popped out
Jun 01, 2024
+ 29 more complaints for this component
ELECTRICAL SYSTEM
32 complaints
My a/c comes on when I turn the heater on. Then the temperature drops while the heater is on. Thank you
Jan 29, 2024
I was sitting in the house and heard a loud boom, looked outside and my dodge journey was on fire. I called 911 to get to the fire department, and went outside with the fire ext. and the fire was on the left rear of the truck. I put the fire out on the outside but it was burning on the in side and could not get the doors open. The Bardstown KY fire department arrived and put the fire out. The fire department took pictures and are making a report. There is no reason this truck caught on fire. The wires were burnt on the tail light on the left rear and the inside of the truck. My insurance has pictures also Bardstown ky fire department
Oct 24, 2023
Everything comes on and the battery is good, but my vehicle will not start. With my feet on the brakes and I press start it goes to run, but it's not running, and it did not start. My husband and I were 52miles away from home and I had to have it tow to the Chrysler Dodge service center in Stone Mountain, and we live in Senoia Ga. My vehicle has been in their shop for over a week, and they actually said they are trying to figure out the problem. The engine light came on and the vehicle will not start it appeared to be dead, but everything came on but the vehicle. I google the problem and I found out I'm not alone over 100 other people had the same problem with this particular vehicle. Most model from 2013 to 2017 are having the same problem. I need my vehicle to take my husband to and from the cancer center] and other places I may need to take him to see a specialist.
Jan 23, 2023
My car battery dies over night. Leaving me stranded. I have replaced the battery 5 times in 2 years. I have looked this problem up and there are a huge number of complaints online from Journey owners with the same issue. As a company, Dodge should stand behind their products & issue a recall to fix this problem. I can not keep affording to have my car towed and replacing batteries.
Sep 30, 2022
The contact owns a 2015 Dodge Journey. The contact stated the radio had an electrical shortage. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.
Sep 13, 2022
+ 27 more complaints for this component
SERVICE BRAKES
22 complaints
My car is rarely driven, only 40,000 miles. When i started my car recently the brake, ABS light, and traction light came on. I did my research in which i found out that there is a recall for 2012-2015 dodge journey model, my car is a 2015 model but my VIN in particular is not part of the recall
Feb 10, 2024
The ABS light and Check engine light came on and dash began flickering. Vehicle also experienced sputtering issues and hesitation on acceleration. Vehicle was inspected by an independent technician who recommended taking it to a dealership for an ABS Module. The Vehicle was taken to the dealership and dealership determined that an ABS control and ABS module were needed. Parts were ordered, however, after contacting Chrysler customer care I learned that the ABS module is back ordered and on hold for engineer review. According to the representative I spoke to, folks have been waiting months for this part and it has been a high volume part order. The part number is 68164594AA. According to the rep, the part may take until April to arrive. If this is true it sounds like a significant number of people may be having a serious issue with their Dodge vehicle ABS module.
Dec 28, 2023
The Antilock Brake System (ABS) is not functioning and warning lights are on. I understand there is a recall on Dodge/Journey 2012-2015 for ABS control module: Safety Recall R61/NHTSA 15V-675. I took it to the Dodge dealership for repair, but they declined as my car, based on the vin number, is not covered under this recall. They said only specific vin numbers are recalled and mine is not one of them. Since my Dodge falls under the 2012-2015 general recalI and I have a faulty ABS module, may I get approval to be included under that recall, as this is a safety issue? I talked with the FCA and they suggested I address this issue to you. Thanks.
Oct 20, 2022
Vehicle would not start and the engine light was on. Upon inspection at dealer, the ABS module was offline due to water intrusion into the connector which caused corrosion on both abs module and wiring harness connector. There is a recall for this issue on about 276,000 Dodge Journeys. We were denied compensation since our vin was not on recall list. We were required to pay $3982.69 to fix what should have been covered under the recall.
Jul 26, 2022
The contact owns a 2015 Dodge Journey. The contact stated that while driving in torrential rain, the ABS warning light illuminated. Additionally, the cruise control was inoperable. The local dealer was contacted however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes) however, the VIN was not included. The failure mileage was approximately 70,000.
Oct 08, 2021
+ 17 more complaints for this component
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
16 complaints
TRACTION CONTROL WARNING LIGHT, BRAKE WARNING LIGHT, ABS LIGHT ALL TRIGGERED AND STRANGE JOLT WHEN DRIVING 50 MPH ON A HIGHWAY FLYOVER. MATCHES DESCRIPTION OF SAFETY RECALL R61 DTC C2200-49 AND BODY MODULE CODES LISTED.
Nov 06, 2019
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH ON WET PAVEMENT, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AND THE BRAKES LOCKED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ANTI-LOCK BRAKE SYSTEM MODULE AND HYDRAULIC CONTROL ASSEMBLY WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS TOWED TO DAVE DENNIS CHRYSLER/DODGE/JEEP (4232 COLONEL GLENN HWY, DAYTON, OH 45431) WHERE IT WAS DETERMINED THAT WATER ENTERED THE ANTI-LOCK BRAKE SYSTEM AND SHORTED THE ABS MODULE AND HYDRAULIC CONTROL ASSEMBLY, WHICH NEEDED REPLACEMENT. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Aug 13, 2019
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ANTI-SKID AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO MTN VIEW CHRYSLER DODGE JEEP RAM (LOCATED AT 6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,040.
Aug 09, 2019
THE ABS AND ESC ALARM AND WARNING LIGHTS CAME ON AT THE SAME TIME, WHILE I WAS DRIVING AND I HAD JUST APPLIED THE BRAKES FOR A CAR TURNING LEFT THAT WAS IN FRONT OF ME.
Apr 17, 2019
ABS RECALL, MY DODGE JOURNEY FITS THE SAME DESCRIPTION FOR AN ABS RECALL, HOWEVER MY VIN NUMBER DOESN'T SAY THAT IT IS AFFECTED. I AM OUTSIDE OF WARRANTY SO THE DEALERSHIP WON'T TOUCH IT. DISPLEASED MAJORLY!!
May 27, 2018
+ 11 more complaints for this component
STEERING
11 complaints
KNOWING THAT CERTAIN MODELS OF JOURNEY ARE INCLUDED IN A STEERING LINES PROBLEM MINE IS NOT BUT IT'S EXPERIENCE SOME WEIRD ISSUES WHEN YOU TURN RIGHT IN THE STANDING STILL MODE IT OFFERS ABSOLUTELY NO ASSISTANCE FROM THE SYSTEM. YOU START RIDING AND THEN IT'S KIND OF NORMAL.THE PUMP IS NO LEAKING OR MAKING ANY WEIRD NOISES, ONLY WHEN YOU ATTEMPT TO TURN RIGHT IN THE STAND STILL POSITION IT MAKES A FUNNY NOISE FOLLOW BY NO ASSISTANCE WHATSOEVER. THANKS FOR THE ATTENTION
May 15, 2021
RACK AND PINION STEERING BLEW OUT WHILE DRIVING. WILL COST $1500 TO REPAIR. THE 2015 DODGE JOURNEY HAD A RECALL FOR THIS, BUT THEY SAY SOMEHOW MY VIN IS NOT INCLUDED.
Apr 23, 2021
OUR CAR HAS A LOSS OF POWER STEERING ASSIST THAT REQUIRES EXTRA STEERING EFFORT, ESPECIALLY AT LOWER SPEEDS AND WHEN TURNING OR PARKING. THE STEERING WHEEL IS ALMOST COMPLETELY STIFF AND CANNOT BE TURNED WITHOUT USING EXCESSIVE FORCE TO TURN THE WHEEL. POWER STEERING WORK FAIRLY WELL ON FREEWAYS (PROBABLY DUE TO HIGHER SPEED). I CANNOT DRIVE THE CAR BECAUSE THE RISK OF CRASHING SEEMS PRETTY HIGH DUE TO THE INABILITY TO STEER.
Sep 02, 2020
STEERING NOT WORKING; VERY DIFFICULT TO TURN, ESPECIALLY TO THE RIGHT. SINCE 30K MILES THE POWER STEERING HAS INCREASED IN GETTING LOUDER AND LOUDER. WE COMPLAINED TO THE DEALERSHIP IN 2016. THEY CHECKED IT AND SAID EVERY THING WAS FINE, CHRYSLER SAYS IT'S JUST LOUD THAT'S ALL. WE'VE BEEN LIVING WITH THIS HORRIBLE NOISE FOR YEARS. IT'S EVEN LOUDER WHEN IT GETS COLDER OUTSIDE. AS IT GETS LOUDER, THE STEERING BECOMES MORE DIFFICULT TO STEER. YESTERDAY, WHEN PULLING ONTO THE HIGHWAY FROM A STOP SIGN, THE POWER STEERING ALL BUT QUIT TURNING TO THE RIGHT. INTERMITTENT WHEN TURNING LEFT. THE VEHICLE HAS 93K ON IT NOW AND IT IS TOO DANGEROUS TO DRIVE.
Mar 07, 2020
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS REVERSING OUT OF THE GARAGE THE VEHICLE LOST POWER STEERING FUNCTIONALITY. CLASSIC CHRYSLER DODGE JEEP RAM OF SOUTH CHARLOTTE LOCATED AT (10724 PINEVILLE RD, PINEVILLE, NC 28134, (888)973-0120, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) WITH THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mar 02, 2020
+ 6 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
6 complaints
Won't start. Multiple repairs and it still happens. Online forums say it's common on 2009-2017 year models
Mar 09, 2024
MY WIFE'S CAR HAS STALLED SEVERAL TIMES WHILE RUNNING IN TRAFFIC AT 55 MPH AND ABOVE. SHE EASILY COULD HAVE BEEN INVOLVED IN A COLLISION. CAR HAS BEEN TO DEALER 4 TIMES FOR REPAIR, BUT STILL HAS SAME PROBLEM. CAR HAS UNDER 60K MILES.
Jul 16, 2020
WHEN I LOOK AT THE MESSAGE BOARDS FOR THIS DODGE MAKE OF CAR THERE ARE ENDLESS MENTIONS OF THIS PROBLEM AND SOMETHING NEEDS TO BE DONE ABOUT PEOPLE ENDLESSLY SPENDING MONEY TO FIX A PROBLEM THAT DODGE KNOWS IS CAUSING THESE PROBLEMS. JUST BOUGHT MY SON THIS CAR AND 3 DAYS LATER THE CAR WILL NOT START IN THE MORNING. SETTING IN THE DRIVEWAY AT HOME. WAS ABLE TO JUMP THE VEHICLE TO GET IT STARTED ONLY IT TO NOT START AGAIN WHEN RETURNING FROM WORK 6 HOURS LATER PARKED IN A PARKING GARAGE. DROVE OUT THERE HAD TO JUMP VEHICLE AGAIN. BOUGHT NEW BATTERY AND REPLACED CAR DID THE SAME THING 8 HOURS LATER, USED BATTERY CHECKED GOOD AS WELL AS THE ALTERNATOR. GOT ONLINE AND FOUND ALL OF THESE SUGGESTIONS TO OVERRIDE A SAFETY FEATURE IN THE CAR THAT SEEMED TO WORK FOR A LOT OF PEOPLE BUT DID NOT WORK FOR US. PLEASE LOOK AT ALL THE ONLINE COMPLAINTS FOR THIS SITUATION AND MAKE DODGE FIX THIS PROBLEM, I TRAVEL EXTENSIVELY AND MY WIFE IS SICK WITH CANCER AND I'M NOT THERE NOR IS SHE ABLE TO HELP WITH GETTING THIS FIXED EVERY 8 HOURS TO 3 DAYS DEPENDING ON HOW LONG IT LASTS. *TR
May 11, 2020
.SMOKING VEHICLE POWER SWITCH GOES OFF AND ON LOCKING VEHICLE WHILE I AM DRIVING OR HAS IN THE PAST GONE OFF AND ON LOCKING MY CHILDREN IN THE VEHICLES
Mar 25, 2020
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, THE GAUGES FAILED TO OPERATE, AND THE VEHICLE SHUT OFF. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE DEALER STATED THAT THE BODY CONTROL MODULE FAILED. THE BODY CONTROL MODULE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.
Sep 04, 2015
+ 1 more complaint for this component
AIR BAGS,SEATS
6 complaints
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty. 1st vehicle with this problem, and now my 2nd Jeep Compass has this issue as well. No accidents, just deployed.
Feb 22, 2024
DRIVER SEAT HEADREST DEPLOYED. THANK GOD I WAS NOT IN CAR WHEN IT HAPPENED. I NOTICED MY HEAD WAS UNCOMFORTABLE DRIVING WHEN I LOOKED I SEE IT WIDE OPEN!! I WAS NOT IN A CAR ACCIDENT OR ANYTHING AT ALL. I JUST GOT THIS VEHICLE JULY 2020! THIS IS OBVIOUSLY A DEFECT AND A DANGEROUS SAFETY HAZARD!! THANK GOD MY KIDS AND I WERE NOT IN VEHICLE. I NEED THE DEALERSHIP TO FIX THEIR DEFECTIVE VEHICLE IMMEDIATELY!!!
Jun 25, 2021
I WAS PARKED IN MY DRIVEWAY WITH THE CAR ON AND I WAS TALKING THE MY KIDS IN THE BACK SEAT TURNED AROUND TO LOOK AT THEM WHEN I TURNED AROUND I HEAR A LOUD POP LIKE SOMEONE HAD HIT THE HEADREST BUT NOBODY HAD. LOOKED AT THE HEADREST AND IT HAD DEPLOYED WITHOUT WARNING. THE AIRBAG LIGHT CAME ON AND SHORTLY AFTER THE INCIDENT. THANKFULLY I WAS NOT DRIVING OTHERWISE IT WOULD HAVE HIT ME IN THE BACK OF MY HEAD.
Jul 26, 2020
MY HEAD REST DEPLOYED WHILE DRIVING DOWN THE ROAD AND WILL NOT GO BACK INTO PLACE I THINK THE CLIP THAT HOLD IT IN BROKE WHEN IT DEPLOYED. THIS COULD HAVE CAUSED AN ACCIDENT OR INJURY HAD I BEEN LEANING AGAINST IT. *TR
May 22, 2020
I'M CURRENTLY LIVING IN HAWAII AND I WAS DRIVING DOWN THE ROAD AND HIT A SLIGHT BUMP IN THE ROAD AND MY PASSENGER SIDE HEADREST SPRING FORWARD. THINKING IT WAS SOMETHING MINOR I DID NOT THINK ANYTHING ABOUT IT UNTIL I REALIZED MY AIRBAG LIGHT CAME ON, ON THE DASHBOARD. IF I AM TO HIT A BUMP IN THE ROAD THE LIGHT WILL GO OFF TEMPORARILY BUT COME BACK ON.
Jun 15, 2019
+ 1 more complaint for this component
UNKNOWN OR OTHER,ENGINE
5 complaints
About 3 months ago my check engine light and abs lights are permanently on and I barely have any drive power. I have fixed all possible issues and the lights are both still on and I don’t have much drive power while I drive.
Mar 10, 2025
TRANSMISSION IS SLIPPING HAD IT LOOKED AT SEVERAL TIME AND CANT FIND ANYTHING HAD THE OIL CHECKED AND ITS STILL GOOD
Sep 29, 2020
WHILE DRIVING THE AIR CONDITIONING AUTOMATICALLY COMES ON. I WAS DRIVING TO WORK ON A RESIDENTIAL STREET, DECIDED TO OPEN THE WINDOW EVEN THOUGH IT WAS 8:30AM AND IT WAS ALREADY 95 DEGREES OUTSIDE HERE IN VEGAS. DIDN'T GET OUT OF MY COMPLEX BEFORE THE AIR CONDITIONER CAME ON BY ITSELF. ALSO WITH THE AIR CONDITIONER ON, MY CAR SEEMS TO RUN HIGHER IN IDLE AND WHILE DRIVING IT SEEMS TO DOUBLE STEP WHEN BRAKING AND COMING TO A STOP. IT DOES LIKE A SMALL JERK IN ACCELERATION COMING TO A STOP.
Jul 15, 2019
MY CAR DIES WHILE I'M DRIVING ENGINE JUST STOPS
Nov 09, 2018
WHILE DRIVING MY VEHICLE, IT SHUTS DOWN ON ME, STEERING WHEEL LOCKS AND IT STOPS ACCELERATING. IT IS VERY DANGEROUS, AS IT JUST STOPS ON ME. IT HAS LEFT ME IN THE MIDDLE OF THE CITY STREET, AND ITS BEEN A FEW TIMES NOW. THE CHECK ENGINE LIGHT IS ON, ALTHOUGH, IN TWO OCCASIONS, WHEN THE CAR STARTED BACK UP, THE CHECK ENGINE LIGHT GOES AWAY. IT'S NERVE WRECKING AND SCARY TO KNOW THAT IT WILL SHUT DOWN ON ME JUST LIKE THAT, WHILE IN MOTION. I DRIVE ON THE HIGHWAY, I JUST HOPE, NEXT TIME, IT DOESN'T SHUT DOWN ON ME IN THE HIGHWAY. I HAVE MADE A SERVICE CAR TO THE CAR DEALERSHIP WHERE I PURCHASED IT AND WILL BE TAKING IT IN TO GET SEEN IN A COUPLE OF DAYS.
Feb 14, 2018
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
5 complaints
Vehicle has oil cooler leak which plastic oil filter casing and oil cooler adapter cracked and leaked. Oil pooled up on top of engine casing channel below intake plenum and dripped down to electrical connectors that go into transmission. Engine oil heated and smoked because of heated motor and smoke goes into vehicle cabin causing oil smoke film inside with occupants. Oil mist is in the inside windshield and outside windshield along with wipers. There is a recall for this year journey 2015 this year engine 3.6 vet and transmission combination fwd 6spd ;however, the Vin number is not applying to correct the oil cooler and filter replacement under a recall. There is an upgraded part made that does not fail S44 recall; however I had to pay full price for the repair at a dealership and they replaced with the upgraded recalled part. The recall for this repair is S 44 why was not my Vin and vehicle covered under this recall number? Please Include my Vin number in this recall as well since everything is the same for S44.
Dec 11, 2024
My car has completely locked up going down the road as in I had gas to go but no power steering nothing overn2nd gear all safety lights came on no brakes and after i got it stopped and turned off it wouldn't turn back on. Now I have an issue with it stalling out after coming off an exit or just to a normal stop sign with no warning it jolts kinda shutters and shuts off acts as if it doesn't want to down shift or stop
Aug 06, 2022
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING SOUND WHILE BEING OPERATED. ALSO, THE VEHICLE LEAKED OIL, THERE WAS A HOLE IN THE TRANSMISSION, AND THE CHECK ENGINE WARNING INDICATOR AND BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SIERRA CHRYSLER DODGE (1305 MOUNTAIN AVE, MONROVIA, CA 91016) WHERE IT WAS DIAGNOSED THAT A NEW ALTERNATOR WAS NEEDED. THE ALTERNATOR WAS NOT REPAIRED; HOWEVER, THE TIMING BELT AND OIL LEAK WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO COMPENSATE THE CONTACT FOR THE REPAIRS. THE FAILURE MILEAGE WAS 78,000.
Apr 05, 2019
2015 DODGE JOURNEY PURCHASED NEW CAR WONT START CANT MOVE GEAR SHIFTER TO NUTERAL OR ANY OTHER GEAR SEEMS TO BE A BAD PROBLEM WITH THEM I'VE CHECKED GOOGLE FOR SOLUTIONS AND APPARENTLY THIS IS A REAL PROBLEM FOR THIS CAR AS MANY COMPLAINTS AS I'VE READ I'VE TRYED EVERYTHING I CAN TO SOLVE THIS PROBLEM
Dec 17, 2018
WHEN IN MOTION GOING AT VARIETY SPEEDS THE CAR STALLS MID MOVEMENT AND POWER STEERING STOPS. IT HAS HAPPENED AT STOPS AS WELL AS IN MOTION.
Jul 14, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
5 complaints
I am currently having an issue where my climate control turns itself on even after I turn it off. Just recently my dual control for the climate would switch back to single even after selecting to have it dual. At this moment my air/heat is always on and I really have no need to keep the windows down unless it gets too warm and I need to let cooler air in.
Mar 20, 2024
I HAVE BEEN HAVING ELECTRICAL ISSUES SINCE I BOUGHT THE CAR NEW. CAR WILL NOT START AT TIME, BLOWN FUSES, BAD COOLING FANS, PCM ISSUES, TCM ISSUES, FUSE JUNCTION BOX ISSUES. CAR IS CURRENTLY AT THE LAREDO DODGE DEALER BEING FIXED AND THEY ARE HAVING HARD TIME FIXING MY CAR. 2015 DODGE JOURNEY WITH ONLY 55K MILES ON IT.*DT*JB
May 28, 2020
TAKATA RECALL: WHEN TRYING TO ADJUST THE CLIMATE CONTROL TO "SYNC THE PASSENGERS" AND TURN OFF THE REAR CONTROLS, WITHIN SECONDS THE COMPUTER IS TURNING THE VEHICLE'S "SYNC" OFF AND TURNING ON THE REAR CONTROL. AS I WAS TRYING TO ADJUST THE TEMPERATURE IT WILL KEEP TURNING THE CONTROLS OFF OF SYNC AND TURN THE REAR CONTROLS BACK ON. IT HAPPENS WHETHER I'M SITTING I'M IDLE OR DRIVING, THERE HAVE BEEN NO CONDITIONS THAT AFFECT THE WAY ITS WORKING.
Apr 24, 2019
I TRIED TO START MY CAR AND IT WOULD NOT START WE TRIED TO PUSH THE START BUTTON TWICE AND PUT IT IN NEUTRAL PRESS THE BRAKE IT WOULDN'T START WE TRIED PRESSING THE BUTTON FIVE TIMES RESETTING IT IT WOULDN'T START WE TRIED DISCONNECTING THE BATTERY TO RESET THE COMPUTER IS STILL WOULDN'T START THE CAR WAS PARKED. IT WON'T TURN OVER. WHEN LOOKING ON THE INTERNET SEVERAL OTHER PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE.
Apr 17, 2019
AN UNKNOWN ISSUE IS COMPLETELY DRAINING THE BATTERY. THUS, RENDERING THE TRUCK INOPERABLE. THE AUTO DOOR LOCKS WOULD NOT WORK AND THE VEHICLE WOULD NOT START. THE FIRST OCCURRENCE TOOK PLACE ROUGHLY TWO MONTHS AGO. THE SERVICE DEPARTMENT AT DARCARS TEMPLE HILLS, MD, TRIED TO CONVINCE ME THAT I LEFT MY TRUCK RUNNING. THIS TIME, SAME EXACT ISSUE TOOK PLACE.
Nov 21, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
5 complaints
Faulty keyless ignition node
Mar 17, 2024
I WENT TO TURN ON MY CAR AND IT WAS COMPLETELY DEAD, AND THE KEY WOULD NOT OPEN THE CAR. SOMEONE CAME TO HELP AND CHECKED THE BATTERY WHICH WAS FULLY WORKING PERFECTLY, BUT THE CAR WAS COMPLETELY DEAD STILL, NO POWER RUNNING ANYWHERE. I WENT TO GOOGLE THE PROBLEM AND LIKE ME THERE HUNDREDS OF PEOPLE WHO HAVE GONE THROUGH THE SAME PROBLEM. IT SEEMS THAT THE CAR GOES INTO LOCKED-DOWN MODE BY ITSELF UNLESS YOU DISCONNECT THE BATTERY AND THE COMPUTER REBOOTS THERE'S NOTHING THAT WILL MAKE IT WORK. LOCALLY THIS HAPPENED IN MY BUILDING'S PARKING LOT, I DID UNHOOK THE BATTERY WHICH REBOOTED THE COMPUTER AND THE CAR TURNED ON.
Mar 08, 2020
CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT SHITS OFF WHILE PARKED OR STOPPED AT A STOPLIGHT. THE CAR WILL NOT TURN BACK ON. SOMETIMES IT TAKE ABOUT 30 MINUTES AND IT WILL RESTART BUT WILL ONLY RUN FOR ABOUT 5-10 MINUTES. WHEN TRYING TO START THE CAR, WE PRESS THE BRAKE AND THEN THE START BUTTON AND THE CAR VIOLENTLY JERKS AS IT TRIES TO START, BUT WILL NOT TURN OVER. IT HAS HAPPENED SINCE WE BOUGHT THE CAR MARCH 2019 BUT THE DEALERSHIP WONT TAKE THE CAR BACK OR TRADE IT FOR SOMETHING ELSE.
Sep 10, 2019
JUNE 2017: IGNITION FAILURE, TOTAL COMPONENT REPLACEMENT; JULY 2017, SEPTEMBER 2017; JULY 2018: CAMSHAFT POSITION SENSOR FAILURE RESULTING IN ENGINE STALL, FULL ELECTRICAL SYSTEM FAILURE AND TOTAL VEHICLE SHUTDOWN AT HIGHWAY SPEEDS (60+MPH) FORCED TO COAST VEHICLE TO A STOP; BEGINNING JULY 2017 INTERMITTENT AND ONGOING: UNRESPONSIVE TRANSMISSION RESULTING IN DELAYED OR NOT CHANGING OF GEARS, ELEVATED RPM READINGS WHILE MPH STAYS STUCK (I.E. 4500+ RPMS BUT VEHICLE WILL NOT ACCELERATE PAST 40MPH), EXTREMELY DECEASED AVERAGE MILES PER GALLON WITH NO SIGNIFICANT CHANGE TO DRIVING HABITS OR MILES DRIVEN (I.E. PREVIOUS AVERAGE APPOX 19.9 MPG, CURRENT READ 13.2 WITH); VEHICLE OUT OF SERVICE 55 DAYS FOR REPAIRS IN THE LAST CALENDAR YEAR
Sep 20, 2018
I HAVE A 2015 DODGE JOURNEY THAT HAS HAD MAJOR PROBLEMS WITH IT. BEFORE THE CAR WAS EVEN A YEAR OLD IT WAS TAKING INTO THE SHOP FOR TRANSMISSION PROBLEMS. THE CAR COMPLETELY SHUT OFF ON ME WHILE DRIVING IN THE MIDDLE OF A BUSY INTERSECTION WHILE I WAS TURNING LEFT. THE CAR WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALERSHIP. AT THAT POINT, THE SERVICE WAS ESCALATED TO A HIGHER DEPARTMENT AND A HIGH LEVEL REPAIR PERSON WAS BROUGHT IN. LESS THAN 15,000 MILES LATER, THE CAR BEGAN HEAVILY SHAKING EVERY TIME IT WAS DRIVEN. THE FIND WAS THAT THERE WAS A MISSING BOLT IN THE TIE ROD. THE SERVICE MAN SAID THERE WAS NO REASONABLE EXCUSE THAT COULD EXPLAIN HOW THIS WOULD EVEN OCCUR. TODAY, THE CAR IS IN THE SHOP FOR THE SECOND TIME IN THREE DAYS. INITIALLY FOR THE BATTER LIGHT COMING ON WHILE DRIVING. I WAS TOLD THERE WAS A LOOSE WIRE AND SOME CORROSION ON THE BATTER BUT THAT IT WAS REPAIRED. LESS THAN 24 HOURS LATER THEN LIGHT CAME ON AGAIN WHILE DRIVING THIS TIME WITH THE WARNING ON THE PANEL THAT READ BATTERY SAVING MODE. I IMMEDIATELY RETURNED THE CAR TO THE SHOP. WAITED ALL DAY YESTERDAY ONLY TO BE GIVEN THE SAME EXPLANATION THAT WAS PREVIOUSLY GIVEN. UPON FURTHER PROBING I DISCOVER THE CAR HAD NEVER EVEN BEEN RE INSPECTED. THE CAR CONTINUES TO BE IN THE SHOP HAS HAS BEEN UNDRIVABLE FOR 4 DAYS NOW. I HAVE A 6 YEAR OLD SONE WHO IS TRANSPORTED IN THE VEHICLE DAILY. I'M BEGINNING TO FEAR FOR HIS SAFETY IN THE CAR GIVEN ITS HISTORY AND WILL NO LONGER PLACE HIM IN HARMS WAY BY DRIVING IN THIS CAR. THE UNBELIEVABLE SERIOUS PROBLEMS THAT HAVE OCCURRED WITH THIS VEHICLE ARE ALARMING. ESPECIALLY, GIVEN THE FACT THAT THERE IS NO CLEAR EXPLANATION AS TO WHY THE ISSUES ARE ARISING. THESE ARE NOT NORMAL WEAR AND TEAR COMPLICATIONS. THESE ARE SERIOUS MANUFACTURING ISSUES.
Jul 03, 2018
STEERING,SERVICE BRAKES,ENGINE
5 complaints
While driving the steering wheel locked up and the brakes stopped working, the engine was still running. Breaks were extremely hard to press and was not able to turn the steering wheel at all. Was able to coast to a stop and place the car in park. Once I stopped I placed the car in park, turned off the car and restarted it and worked fine.
Aug 26, 2021
AS I WAS DRIVING THROUGH A GROCERY PARKING LOT, I REMEMBER TAKING MY FOOT OFF OF THE ACCELERATOR TO SLOW DOWN AND TO MAKE A RIGHT TURN UP AN ISLE TO GO TO A PARKING SPOT. ONCE MY FOOT CAME OFF OF THE ACCELERATOR, MY CAR DIED, NO BRAKES, AND NO STEERING. THE ELECTRICAL CONTINUED TO WORK AS MY MUSIC WAS STILL PLAYING AND THE FLASHERS WORKED AS WELL. I PUT THE CAR IN PARK, AND PUSHED THE START BUTTON, NOTHING HAPPENED. I TRIED A COUPLE MORE TIMES AND THEN MY CAR STARTED BACK UP. I DROVE TO A PARKING SPOT, SHUT THE CAR OFF AND TURNED IT BACK ON. I DROVE BACK HOME WITH NO ISSUES AND PUT HER IN THE GARAGE. I'M VERY NERVOUS, TO SAY THE LEAST AS I HAVE TO DRIVE TO WORK TOMORROW. I HOPE THIS DOES NOT OCCURS AS I'M DRIVING 55 MPH.
Nov 11, 2019
THE PROBLEM WAS THE ENGINE STALLING WHILE DRIVING. LOST THE ABILITY TO STEER AND BRAKE. I HAD THIS PROBLEM HAPPEN TO MY 18YR OLD DAUGHTER ON OCTOBER 9TH 2017. I CALLED THE DEALER ON OCTOBER 10TH WHERE WE PURCHASED IT TO EXPLAIN WHAT WAS GOING ON. THEY GOT IT IN THAT MORNING AND DROVE IT FOR ABOUT 30 MILES AND COULD NOT RECREATE THE PROBLEM. THEY SAID THE CAR DID NOT GIVE THEM ANY CODES TO TELL THEM WHAT THE ISSUE WAS SO THEY COULD NOT DO ANYTHING BECAUSE THEY DID NOT KNOW WHAT TO REPLACE. I AM NOT SURE IF THERE IS A RELEVANCE TO THE PROBLEM BUT A WEEK BEFORE THIS HAPPENED MY KEYFOB WOULD NOT WORK AT ALL. THE CAR WOULD SAY KEY NOT DETECTED. I HAD TO PRESS THE KEYFOB INTO THE BUTTON TO GET THE CAR STARTED. ONCE I GOT HOME, WHICH IS 15 MILES AWAY, I NOTICED THE TPM SENSORS WERE ONLY READING 1 TIRE PRESSURE. THE OTHERS WERE READING "---". THE KEYFOB BATTERY'S WERE REPLACED ON BOTH KEYFOBS TO MAKE SURE THAT WAS NOT THE ISSUE BUT IT DIDN'T HELP. I DISCONNECTED THE BATTERY TO RESET THE COMPUTER AND THE KEYFOBS STARTED TO WORK CORRECTLY. I DROVE THE CAR A FEW MILES AND THE TPM SENSORS STARTED TO READ. AGAIN I AM NOT SURE IF THIS IS RELATED BUT THOUGHT I SHOULD POINT IT OUT. THIS IS A DANGEROUS PROBLEM AND COULD END UP VERY BAD WITH NOT BEING ABLE TO STEER OR BRAKE BECAUSE YOU LOOSE ALL POWER. HERE IS A VIDEO OF THE PROBLEM HAPPENING. HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0B5M2JJG-SYVIVHHJUHZLWMDYCDQ
Oct 11, 2017
DRIVING ON A MAJOR HIGHWAY WHEN ALL OF A SUDDEN, I NOTICED MY SPEED DROPPING. I PUSHED ON THE GAS BUT GOT NO RESPONSE. THEN TRAFFIC BEGAN TO STOP BUT I COULDNT! MY BRAKES DID NOT WORK!!! I PUT MY HAZZARD LIGHTS ON AND BEGAN TO DRIFT ACROSS 3 LANES OF TRAFFIC BECAUSE THE STEERING ALSO DID NOT WORK!!!! I ALMOST CAUSED SEVERAL ACCIDENTS AS I WAS UNABLE TO CONTROL MY VEHICLE. I MADE IT TO THE EMERGENCY LANE AND PUSHED THE EMERGENCY BREAK COMING TO A JOILTING STOP. ONCE I CAUGHT MY BREATH AND STOPPED SHAKING, I WAS ABLE TO RESTART THE VEHICLE. I THEN EXITED THE HIGHWAY AND CREPT ACROSS TOWN BACK TO THE DEALER WHERE I HAD JUST LEFT GETTING MY OIL CHANGED PRIOR TO THIS INCIDENT. THEY CHECKED OUT THE VEHICLE BUT FOUND NO BAD CODES OR ANY OTHER ISSUE SO THERE IS NO FIX FOR SOMETHING THEY COULD NOT RE-CREATE.. THIS IS MY 3RD JOURNEY (2010, 2011, 2015) AND I BELIEVE THIS IS AN ACCIDENT WAITING TO HAPPEN. I HAD NO ISSUES WITH THE PRIOR TWO YEARS. I AM TERRIFIED OF DRIVING THIS VEHICLE NOW ESPECIALLY NOTING SO MANY OTHER COMPLAINTS OF THE SAME ISSUE.
Aug 16, 2016
WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND ANY ERROR CODES IN THEIR COMPUTER WHEN RUNNING DIAGNOSTICS AND "CAN'T REPRODUCE THE STALL". THEY ARE KEEPING IT FOR A FEW MORE DAYS TO "PUT MORE MILES ON IT TO SEE IF THEY CAN REPRODUCE IT" AND ALSO HAVE A CALL INTO THEIR CORPORATE ENGINEERS AND ARE WAITING TO HEAR BACK FROM THEM. I TOLD THE SERVICE MANAGER AT THE DEALERSHIP THAT THIS WAS A KNOWN ISSUE WITH THE T.I.P.M. (TOTAL INTEGRATED PROGRAM MODULE) ON OLDER MODELS AND IN FACT 2 WERE REPORTED AT HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2014/ FOR 2014 MODELS. HE CLAIMED THAT THIS DEFECT IS ON OLDER MODELS 'ONLY' AND WASN'T THE PROBLEM. ALTHOUGH THEY ARE MAKING SOME UPDATES TO THE CAR'S COMPUTER SYSTEM WITHOUT KNOWING IF THIS WILL FIX IT, HE SAID IF THEY CAN'T DIAGNOSE OR REPRODUCE THE ISSUE, THEY WILL RETURN IT TO ME AND BASICALLY JUST HOPE IT DOESN'T HAPPEN AGAIN. ONE WEBSITE THAT REPORTED THIS EXACT ISSUE ON OLDER MODEL DODGES (VARIOUS MAKES/MODELS) IS: HTTP://WWW.CHRYSLERPROBLEMS.COM/PROBLEMS/200-ENGINE-DIES-WHILE-DRIVING.SHTML . THE REPORT SHOWS MY EXACT SITUATION! ENGINE DIES WHEN DECELERATING, NO WARNING INDICATORS, ONCE KEY IS TURNED TO OFF, IT RESTARTS, DIAGNOSTICS AT THE DEALERSHIP SHOWED NO COMPUTER CODES INDICATING FAILURE. I'M TERRIFIED THAT IT WILL HAPPEN AGAIN ONLY PERHAPS IN A MUCH MORE DANGEROUS SETTING.
Jun 24, 2015
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
5 complaints
WHILE DRIVING THE VEHICLE IN A WET PARKING LOT THE ABS LIGHT AND STABILITY LIGHT CAME ON AND REMAINED ON. THIS HAS ALSO AFFECTED THE CRUISE CONTROL AS WELL. THERE WAS A RECALL ON DODGE JOURNEYS FROM 2012-2015 FOR THE SAME ISSUE VIN MAY NEED INCLUDED IN THE RECALL.
Sep 29, 2020
WHEN IT RAINS THE ABS, TRACTION CONTROL LIGHTS AND SERVICE ALL WHEEL DRIVE LIGHTS COME ON AND THE CRUISE CONTROL DOES NOT WORK . NEXT DAY SOON AS I DRIVE ALL LIGHTS GO OUT.IT IS HAPPENING MORE AND MORE..THIER IS A RECALL FOR 2015 DODGE JOURNEY FOR THIS BUT THEY SAY NOT FOR MINE.FUNNY THAT I HAVE SAME PROBLEMS AND SAME YEAR CAR. THIS HAPPENS WHEN DRIVING IN THE RAIN OR WET ROADS.
Sep 24, 2019
ABS LIGHT, SKID CONTROL LIGHT REMAINS ON, CRUISE CONTROL NOT OPERATING AT ALL WHEN TURNED ON VEHICLE LIGHTS CAME ON, CRUISE CONTROL NOT WORKING AT ALL FEAR THAT THERE MAY BE ISSUE WITH BRAKES, HAVE SEEN COMPLAINTS OF LEAKAGE INTO ABS SYSTEM ON OTHER YEAR MODELS
Sep 08, 2019
WHEN TAKEN IN TO THE DEALER I WAS INFORMED THT THERE WAS A PROBLEM WITH THE ABS MODULE.IT WAS COROADED AND SHORTING OUT THE SYSYEM WHICH ALSO CONTROLS THE SPEED SENSORS AND TRACTION CONTROL SYSTEM. ON TUESDAY MAY 7TH I STARTED THE CAR AND THE SPEEDOMETER DID NOT REGISTER AND THE AUTOMATIC DOOR LOCKS DID NOT ENGAGE THE BRAKES ALSO HOPPED WHEN I TRIED TO SLOW DOWN OR STOP.
May 10, 2019
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO SHAKE. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL NEEDED TO BE DEPRESSED SEVERAL TIMES. WHEN THE VEHICLE BEGAN TO ACCELERATE, THE VEHICLE WOULD JERK BEFORE MOVING FORWARD. THE CONTACT STATED THAT THE VEHICLE WOULD SWITCH GEARS AND MOVE VARIOUS SPEEDS ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURES WERE FOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC), WHICH DIRECTLY RELATED TO THE CONTACT'S FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Dec 21, 2015
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
5 complaints
MY CAR HAS 64,000 MILES ON IT AND THE ABS LIGHT, TRACTION LIGHT, BRAKE LIGHT AND CHECK ENGINE LIGHT CAME. I HAVE AN APPOINTMENT ON FRIDAY TO GET IT DIAGNOSED. AT 32,000 MILES THE CHECK ENGINE LIGHT CAME ON UPON STARTING AND MY CAR WOULD NOT GO OVER 30 MILES PER HOUR. A FUEL INJECTOR SENSOR WENT OUT.
May 02, 2018
CAR STALLS IN THE MIDDLE OF DRIVING. THIS IS VERY DANGEROUS CAN CAUSE A FATAL ACCIDENT. THE FUEL SYSTEM IS ALWAYS THROWING A CODE
Aug 01, 2017
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 27, 2017
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jun 27, 2016
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 08, 2016
ELECTRICAL SYSTEM,AIR BAGS
4 complaints
I am driving a 2015 Dodge Journey. Randomly, the airbag light came on, followed by loss of all electronics on the steering wheel. The horn will not work, nor any of the switches on the steering wheel. I did find that this is a common issue with Dodge Vehicles under recall 18V332000 AND 17V432000. I was told at the dealership that my specific dodge journey did not group into that recall however is experiencing those same issues. I am unsure if the airbag will even deploy in this state, coupled with the failure of the horn, this vehicle is not safe to drive.
Dec 13, 2024
TAKATA RECALL : WELL THE ELECTRICAL I HAVE ALWAYS HAD AN ISSUE WITH. ALL OUTLETS INSIDE THE CAR STOPPED WORKING WITHIN 3 MONTHS AFTER I RECIEVED MY CAR. AT THAT TIME I DID GET RECALLS ABOUT ELECTRICAL. NEVER BROUGHT IT IN AS I DID NOT THINK IT WAS AN ISSUE UNTIL THE STEERING WHEEL HORN DOES NOT HONK ANYMORE AND MY CAR DOES NOT MAKE A SOUND WHEN I LOCK IT. ALSO THE AIRBAG LIGHT JUST POPPED UP OUT OF NOWHERE SO IM UNSURE IF THERES A WIRE THAT GOT LOOSE SOMEHOW WHICH IS A BIT SCARY
May 21, 2019
TAKATA RECALL I WAS DRIVING DOWN THE ROAD WHEN MY AIRBAG LIGHT CAME ON IN MY 2015 DODGE JOURNEY WORRIED MY AIRBAG MAY DEPLOY AS I'M DRIVING.
Apr 29, 2019
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, TURNED OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTLER CHRYSLER DODGE JEEP (1555 SALEM RD, BEAUFORT, SC 29902) WHERE THE ABS WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER BACK AT (843) 474-0026 AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. PARTS DISTRIBUTION DISCONNECT.
Dec 29, 2017
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was jerking and failed to properly accelerate before the vehicle stalled. While operating the vehicle the traction control, ABS, and several unknown warning lights became illuminated. Additionally, the "Service Park Assist" message was displayed. In addition, the battery was often drained and needed to be recharged. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the power train was faulty and advised that the vehicle needed to be taken to the local dealer. No service was performed. The vehicle was taken back to an independent mechanic who replaced the alternator, serpentine belt, brake sensor, and several unknown parts but the failure persisted. The contact stated that the battery was replaced several times, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 92,000.
Sep 20, 2023
THE CAR SLIPS OR JERKS WHEN IT SHIFTS INTO GEAR, USUALLY WHEN GOING FROM FIRST TO SECOND. IT IS AN AUTOMATIC AND THIS HAPPENS WHILE IT IS IN MOTION. THERE HAVE BEEN MULTIPLE MECHANICS LOOK AT AND THE TRANSMISSION WAS REBUILT TWICE BUT THE PROBLEM STILL PERSISTS.
May 03, 2021
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN PARK. THE INDICATOR REMAINED ILLUMINATED FOR APPROXIMATELY 10 TO 15 MINUTES. THE VEHICLE ALSO SHIFTED OUT OF GEAR WITHOUT THE CONTACT BEING IN THE DRIVER'S SEAT. AN UNKNOWN DEALER DIAGNOSED THE VEHICLE AND INDICATED THAT THERE WERE NO FAILURE CODES TO PINPOINT THE CAUSE OF THE FAILURES. THE FAILURE OCCURRED TEN OR MORE TIMES WITHIN A FEW WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,343. THE VIN WAS UNKNOWN. *TT CONSUMER STATED IT DOESN'T MATTER WHAT SPEED YOU ARE GOING. VIN IS INVALID UPDATED 02/01/19*JB
Sep 14, 2018
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE AND TRACTION CONTROL WARNING LIGHTS FLASHED. IN ADDITION, THE GEAR WAS DIFFICULT TO SHIFT OUT OF DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO A DEALER ON A SECOND OCCASION WHERE IT WAS DIAGNOSED THAT A LEVER FAILED IN THE TRANSMISSION PAN. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
May 13, 2015
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
4 complaints
THE CAR SHUT OFF ANYWHERE AND ALL THE TIME HAS ALMOST BEEN KILLED BECAUSE OF THIS ISSUE
Aug 10, 2020
MY 16-YEAR-OLD SON WAS DRIVING OUR 2015 DODGE JOURNEY TO SCHOOL. HE BEGAN TO HEAR A NOISE THAT SOUNDED AS IF SOMETHING WAS DRAGGING UNDERNEATH THE VEHICLE. THE DRIVER BEHIND HIM WAS FLASHING HIM TO PULL OVER, HE BEGAN HAVING ISSUES CONTROLLING THE VEHICLE FORTUNATELY HE WAS ABLE TO PULL OVER AND AS SOON AS HE GOT TO THE STOP SIGN THE CAR COMPLETELY DIED AFTER MAKING A LOUD NOISE AND STARTED SMOKING. MY SON JUMPED OUT OF THE VEHICLE AND THE DRIVER BEHIND HIM TOLD HIM TO GET AWAY FROM THE VEHICLE AS HE FELT IT WAS ABOUT TO CATCH FIRE BY THE SMELL. ONCE THE TOW TRUCK DRIVER GOT THERE AND TRY TO START THE VEHICLE TO PUT IT IN NEUTRAL THE CAR AGAIN FILLED UP WITH A BURNING SMELL. HE JUMPED OUT AND HAD TO CALL DISPATCH FOR SAFETY REASONS OF TRANSPORTING THE VEHICLE. ONCE MY VEHICLE ARRIVED AT LONESTAR AUTO PLEX IN CLEBURNE TEXAS OUR SERVICE MAN DAN WAS AMAZING. HE KEPT US INFORMED ALONG THE WAY ASKED QUESTIONS AND HE WAS PROVIDED THE SERVICE RECORDS. COME TO FIND OUT THE ENGINE SEIZED UP. THE ENGINE, OIL PUMP, STARTER, ALL HAD TO BE REPLACED. CHRYSLER REQUESTED THE ENGINE SO THEIR ENGINEERS COULD LOOK AT IT. ALTHOUGH EVERYTHING WAS COVERED UNDER WARRANTY, MY CONCERN IS NOW THAT THERE ARE OTHERS OUT THERE DRIVING IN THE SAME THING MAY HAPPEN TO THEM IF NOT WORSE .
Apr 30, 2019
THE VEHICLE STARTED SLOWING DOWN AND MAKING NOISES, NOT SHIFTING, DELAYED ENGAGEMENT, AND BEFORE EVERYTHING HAPPENED IT DIDN'T SHOW ANY SIGN OF PROBLEM ON THE BOARD (NO CHECK ENGINE) AND THE CAR WAS IN MOTION, ON A CITY STREET.
Nov 20, 2018
WAS DRIVING OUTT OF STATE IN A 5 MONTH OLD VEHICLE. WE THEN STOPPED AT A FOOD PLACE FOR ABOUT 25 MINUTES. WHEN I TRIED TO START THE CAR, BRAKE PEDAL WAS HARD AND WOULD NOT GIVE WAY, DASH LIGHTS LIT UP RUN LIGHT AS WELL BUT VEHICLE DID NOT START. ON SEVERAL OCCASSIONS THE SAME THING HAPPENED WITH NO RESULTS. AFTER 5 ATTEMPTS, THE VEHICLE FINALLY STARTED AND THE CHECK ENGINE LIGHT LIT UP. LIGHT STAYED ON FOR 4 DAYS AND THEN WENT OFF. CONTACTED DEALERSHIP, AFTER INSPECTION DETERMINED CRANKSHAFT SENSOR MESSAGE WAS RECORDED. PART WAS ORDERED AND REPLACED. HOPE THIS FIXES THE PROBLEM. HAVE SEEN ALL OLDER MODELS HAVE SIMILAR ISSUES. HOPE DODGE ADDRESSES ANT EXSISTING ISSUES ON NEW MODELS.
Jul 31, 2015
ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
MY SUV AUTO START NO LONGER WORKS AND AS I'M DRIVING THE CAR, THE CHECK ENGINE LIGHT RANDOMLY COMES ON WHILE THE CAR IS IN MOTION AND THE CAR ENGINE SHUTS OFF AND STARTS TO SLOW DOWN TO A COMPLETE STOP. WHEN IT GOT PLUGGED UP TO A DIAGNOSTIC MACHINE IT STATED THAT IT HAD 3 CRANKSHAFT POSITION SENSORS THAT NEEDED TO BE REPLACED. VECHILE HAS 52000 AND IS A 2015
Feb 08, 2020
THE TRACTION CONTROL LIGHT CAME ON, I TOOK IT TO THE DEALER AND WAS TOLD THE ABS MODULE NEEDED TO BE REPLACED. THERE IS A RECALL FOR THIS EXACT SAME THING FROM 2012-2015 BUT DOESN'T INCLUDE MINE, FOR SOME REASON? MINE SHOULD BE INCLUDED TOO!!!!
Mar 16, 2019
ABS LIGHT CAME ON
Sep 27, 2017
ABS AND TRACTION CONTROL LIGHTS CAME ON WHILE DRIVING. THERE IS CURRENTLY A RECALL FOR THIS BUT MY VEHICLE IT IS SAYING NOT COVERED. DODGE RECALL NUMBER R61. NHTSA #15V675000. SO NOW I HAVE AN UNSAFE VEHICLE.
May 08, 2017
VEHICLE SPEED CONTROL,SERVICE BRAKES
4 complaints
THERE ARE TIMES WHEN MY ABS LIGHT COMES IN AND MY CRUISE CONTROL WON'T WORK AND THE ANTI SKID LIGHTS IS IN. THE BRAKES HALF WAY MAKE THIS GRIND NOISE AND I NEED FEEL THE BRAKES LOCKING UP BUT NOT ALL THE WAY BUT SURE GETS YOUR ATTENTION. IT'S HAPPENED A COUPLE TIMES WHILE JUST DRIVING OR GOING DOWN ROAD OR STOPPING ON CITY STREETS MOVING STRAIGHT.
Feb 17, 2019
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AGAIN BEFORE THE CRUISE CONTROL WAS DISENGAGED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,900.
Apr 05, 2016
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKING SYSTEM FAILED. THE CONTACT STATED THAT THE VEHICLE TEMPORARILY SPED UP BEFORE THE BRAKES WOULD ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,600.
Dec 15, 2015
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE TO THE BRAKES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND NOTICED THAT THE FAILURE WAS RELATED TO THE RECALL SHE RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILIEAGE WAS 8,904.
Dec 11, 2015
POWER TRAIN,ENGINE
3 complaints
Vehicle has P0740 code of which is a recall on the transmission pump. The recall is S 44 however my vin does not apply even though it’s the same make,model,year, engine and drivetrain as the recall. Please include my Vin number in the recall because the vehicle stalls/ hesitate when the gas pedal is applied and the transmission is trying to downshift when speeding up to change lanes. The situation is dangerous because the driver can lose control of the vehicle when planning to execute and not get a response from the vehicle when accelerating or changing lanes. The problem is more of a 2 to 3 second hiccup and the vehicle seems confused. Include this vehicle and my Vin number in the S 44 recall of which my dealership has stated it should’ve been included with the rest of the 2015 and 2016 caravan, dodge journey recalls. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Dec 11, 2024
MY 2015 DODGE JOURNEY FWD STARTED MAKING A WHINING NOISE OUT OF NOWHERE AND THEN ALL OF A SUDDEN WOULD NOT GO OVER 35 MPH. I TRIED TO MOVE IN MY DRIVEWAY AND ITS STUCK IN 1ST GEAR. I AM TOO SCARED TO DRIVE IT AND IT IS MY ONLY MEANS OF TRANSPORTATION. IS THERE A RECALL ON IT?
Nov 03, 2020
THE TRACEMISSION WILL NOT PULL AND THE CAR SHUTS DOWN AS YOUR DRIVING IT. THIS STARTING HAPPING THE FIRST DAY I GOT THE RIDE WITCH WAS 6/28/2019 I TOOK IT BACK TO THE DEALER WITH WAS TIM SHORT OF SOUTH WILLIAMSON KY THEY GAVE ME A RENTAL THE MOTOR BLOW UP IN IT ON 7/28 /2019 THEN I THEY COME AND TOOK THAT RENTAL AND GAVE ME ANOTHER ONE THEN AFTER ABOUT TWO MONTHS I GOT MY DODGE JOURNEY BACK AND NOW THE TRANSMATION IS GOING OUT AGAIN AND IT'S JUST SHUTING DOWN AS YOU DRIVE IT,.
Oct 11, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
3 complaints
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC The light for the stability control came on and my brakes chatter feels like there's bumps on the disc .Its pulling to the right , .. Also my door locks have failed .first it started with my rear windshield wiper running with the switch off ,than my reverse lights and now the locks . The back door does not lock at all and the door locks work sometimes .The electronics on my car is failing @ 120,000 it started .Its now at 150,000 tried everything still wont work.
Jun 11, 2024
The ABS system got wet and shorted out the electrical system. It seems it may have been a recall earlier that was done but obviously it has failed again. Was driving and all lights and beepers went off. My abscandvtraction control and brake sensor and cruise control and park assist and engine and brake lights are all on and it now won’t start easy. It’s a mess and at the dealer who says they won’t help fix it
Mar 30, 2023
Looking back the issue started about one month prior to warning lights came on when I had to brake quickly, but not really "slamming" on the brakes and they seemed to "lock-up". Luckily I had plenty of room between myself and the car in front of me. It never happened again so I thought it was a fluke. Thirty days or so later, I started the engine and everything was fine but after about 20 feet down the road, the brake, ABS, and traction lights all came on. Went back home, turned off the engine, went inside to ask husband to come look and when he turned engine back on and he tried driving it around the corner but the lights did not come back on. The issue continued with the lights going on and go off, when they are on the cruise control is inoperable. We took it to Autozone to see if we could find out what might be going on and we were told that we would need to take it to a Dodge dealership. It took several weeks for them to fit us in, but when they took in we were told it was an internal short in the ABS module and would need to be replaced. We were also told that it would be 3 months before they could even order it. While we have been waiting to safely use our vehicle I have been researching and found that there is a recall on other 2015 Dodge Journeys (R61) for issue with the ABS module for just the reason we are having to replace ours. In checking our VIN, it states that our vehicle is not covered under the recall, but not only am I questioning that should it be and there might be many other vehicles on the road with the issue and they won't know it until it is too late since ours had a scary event prior to warning lights ever coming on. I also do not think we should have to pay over $1,000 for an issue covered under a recall.
Mar 06, 2022
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
The contact owns a 2015 Dodge Journey. The contact stated when the vehicle was started, the stability-track, check brakes, and ABS warning lights were illuminated. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the ABS module needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The failure mileage was 103,300.
Apr 02, 2024
The contact owns a 2015 Dodge Journey. The contact stated that while driving at 55 MPH on wet roads, the vehicle pulled to the right while depressing the brake pedal. The ABS, brake, and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the ABS had failed. The dealer informed the contact that the parts were on backorder until April or longer. The vehicle was not repaired. The manufacturer was contacted, opened a case, and stated that the parts were on backorder. The contact stated that the failure was related to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The failure mileage was approximately 130,000.
Mar 13, 2024
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the abs warning light was illuminated. The contact stated that the driver’s side seat would independently raise up, lower down, or move backward while driving. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The contact replaced the brakes, the tires, and the throttle body, however, the failure recurred. The contact was relating the failure to NHTSA campaign number: 15V675000 (Electronic Stability Control, Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
Jun 16, 2021
STEERING,ENGINE
3 complaints
Car's check engine on randomly turned on, lost engine power and steering became hard and had to come to an emergency stop. There was no message for the check engine and a couple tries later the car was able to turn back on and made it back home. Could've been much more dangerous situation had we been on a busy road with nowhere to pull over.
Sep 13, 2023
WHILE TURNING THE VEHICLE THE CAR COMPLETELY STOPS HAVING POWER. CAR STALLS OUT BUT STILL SHOWS VEHICLE IS RUNNING, AIR STILL WORKS ETC. NO WARNING LIGHTS ON THE DASH AT ALL. . AFTER TURNING THE VEHICLE OFF AND PUTTING THE VEHICLE BACK IN PARK VEHICLE STARTS RIGHT BACK UP. STILL NO WARNINGS OR A CHECK ENGINE LIGHT. NO OTHER MECHANICAL ISSUES WITH VEHICLE.
Jul 18, 2019
SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED THAT IT JERKED AS I DROVE. SEVERAL MONTHS AGO THE JERKING GOT A LITTLE WORSE BUT I WAS UNDER THE IMPRESSION THAT IT WAS MY BRAKES. AS I WAS DRIVING THE OTHER DAY I FELT SEVERAL JERKS AND THEN THE CALL CAME TO A COMPLETE STOP WITH ALL OF THE POWER STILL BEING. I SHUT THE CAR OFF AND RESTARTED IT. THE CAR STARTED UP PERFECTLY FINE AS I SHIFTED IT INTO DRIVE THE CAR STARTED SHAKING AGAIN AND SHUT DOWN. I DID THE SAME ROUTINE FOR SEVERAL TRIES AND EVERY TIME I PUT IT INTO EITHER DRIVE OR REVERSE THE CAR WOULD SHUT DOWN. IF I PUT THE CAR IN NEUTRAL THE CAR WAS PERFECTLY BUT IF I PUT IT IN DRIVE OR RESERVE
Jun 05, 2017
STRUCTURE
3 complaints
The liftgate just stops opening. No emergency bypass will release it. It raises risk on entrapment. The repair shops are unsure why it is happening.
Feb 15, 2023
AFTER A HEAVY RAIN AND SUBSEQUENT RAINS, THERE WAS A HEAVY LEAK DOWN THE INTERIOR WALL BETWEEN THE FRONT SEAT AND THE BACK SEAT, FLOODING UNDER THE FRONT SEAT, DRIVER-SIDE FRONT SEAT, AND DRIVER-SIDE BACK SEAT FLOOR UNDER THE CARPET. EACH TIME THIS HAPPENED, THE CAR WAS PARKED IN THE DRIVEWAY WITH THE WINDOWS UP. ALSO, SINCE THEN, THE DOOR LOCKS HAVE STARTED TO LOCK AND UNLOCK SEVERAL TIMES ON THEIR OWN AFTER I'VE LOCKED THE VEHICLE AND WALKED AWAY FROM IT. THE LEAK SEEMS TO BE IN THE ROOF SEAM IN THE DRIVER SIDE, WHICH SEEMS TO BE FAULTY. I TOOK THE CAR BACK TO THE DEALER, THEY NEEDED MONEY UP-FRONT TO TRY TO FIGURE OUT THE PROBLEM, WHICH I REFUSE TO PAY BECAUSE I BELIEVE IT IS A MANUFACTURER DEFECT. I CONTACTED DODGE THREE TIMES, THEY SAID SINCE THE CAR IS OUT OF WARRANTY IT IS MY RESPONSIBILITY EVEN THOUGH IT IS A DEFECT.
Oct 29, 2020
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 70 MPH, WITH CARGO ON THE LUGGAGE RACK, THE LUGGAGE RACK DETACHED FROM THE VEHICLE AND LEFT HOLES IN THE ROOF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. THE VIN WAS NOT AVAILABLE.
Aug 16, 2016
ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
The vehicle intermittently shakes at about 45-50 MPH. It sounds and feels as if you were going at accelerated speeds over rumble strips. Sometimes this is followed by hard engine thumping. I have noticed during rain and days leading up to rain the issue is more predominant. There are also issues with misfires at idle that is unexplained by several mechanic shops (11 in a matter of 3 years). Because they are unable to recreate any of these issues they are unable to diagnose them. I have been to numerous shops while my car was within warranty and denied any fix due to none of them being able to recreate this issue. Now my warranty is up and the issue still persists even after thousands spent on attempting to get a diagnosis. THIS IS EXTREMELY DANGEROUS! Complete stability and control of the vehicle is lost and WILL inevitably cause a serious incident. In the middle of the highway during misfires the cars ABS and Traction Control lights come on and the vehicle goes into low power mode almost instantly.
Mar 23, 2022
MY JOURNEY WILL TURN OFF SITTING A STOP LIGHT OR JUST TURN OFF WHILE ACCELERATING FROM A STOP POSITION. ENTERING OR EXITING TRAFFIC. WHEN CHECKING ENGINE LIGHT THE CAMSHAFT SENSOR WAS DEFECTIVE. THIS CAUSING MY CAR TO TURN OFF.
Oct 26, 2018
I HAVE HAD MY CAR RIGHT AT 3 MONTHS AND IT JUST SHUTS OFF WITH NO WARNING. I HAVE CHILDREN IN THIS CAR GOING DOWN THE INTERSTATE AND IT JUST SHUTS OFF. THERE IS NO WARNING SIGNS AND NO WAY TO GET IT OFF THE SIDE OF THE ROAD. I'M JUST DEAD IN THE WATER HOPING NO ONE WILL REAR END US. IT HAS BEEN IN THE SHOP 2 TIMES AND THEY HAVE IT A DAY AND SAY SHOWS NOTHING AND SEND IT BACK TO ME. IT IS VERY HARD TO GET IT INTO THE SHOP AND THEY ACT LIKE I'M THE PROBLEM CAUSE THEY CAN'T FIND IT. IT'S MY ONLY CAR AND I KEEP TELLING THEM WHAT IS GOING ON AND THEY SAY JUAT KEEP DRIVING IT. IT TAKES SEVERAL MIN FOR IT TO FINALLY START THEN IT SEEMS TO CLEAR OUT THE CODES. I HAVE CALLED THEM AND EXPRESSED MY CONCERNS ABOUT THE SAFETY OF MY KIDS AND MY SELF. THEY SEEM TO NOT BE WORRIED. BUT I HAVE SEEN I'M NOT THE ONLY ONE WITH THIS PROBLEM AND NOTHING IS BEING DONE. I GUESS WHEN IT KILLS MY FAMILY OR SOMEONE ELSE THENAYBE SOMETHING WILL BE DONE. THIS HAPPENS AT LEAST 3 XS A WEEK IF NOT MORE AND I HAVE NO CLUE WHEN IT WILL HAPPEN. IT'S VERY SCARY. PLEASE CAN U HELP ME BEFORE MY FAMILY ENDS UP KILLED.
May 25, 2015
ELECTRICAL SYSTEM,SERVICE BRAKES
3 complaints
Traction and abs light constantly on. Code c2200-49 present. Anti-lock brake module internal/internal electronic failure. Not able to use cruise control. Abs not working and no traction stability control due to abs module failure. 70k + miles on vehicle
Oct 09, 2021
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL LOSS PRESSURE AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,096.
Dec 15, 2020
HAVE RECEIVED TWO NOTICES REGARDING THE DEFECTIVE ANTI-LOCK BRAKE SYSTEM MODULE. DEALER SAYS THEY WILL CALL WHEN PART IS AVAILABLE. SHOULD I BE CONCERNED FOR MY SAFETY? WHY IS THIS TAKING SO LONG TO RESOLVE?
Jan 16, 2016
POWER TRAIN,VEHICLE SPEED CONTROL
3 complaints
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 113,000.
Jul 19, 2021
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE IN REVERSE, THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN PROMPTED. ALSO, WHILE SWITCHING THE TRANSMISSION TO THE DRIVE POSITION, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER (2200 NE PINE ISLAND, CAPE CORAL, FL) WHERE THE MOTOR MOUNT WAS REPLACED, BUT THE FAILURES CONTINUED. IN ADDITION, WHILE DRIVING AND SLOWING DOWN TO APPROACH A STOP LIGHT, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH, THE DRIVER SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64687641. THE DEALER WAS NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 44,000.
Oct 07, 2019
THE 2015 DODGE JOURNEY R/T AWD. I PURCHASED THIS SUV 2 YEARS AGO AND NOW WHILE THE VEHICLE IS IN DRIVE AND IN MOTION ON STREETS AND HIGHWAYS THE SECOND IT TOUCHES 20 MPH AND UP IT IS MAKING THIS" REVVING NOISE" AS IF IT IS IN ANOTHER GEAR AND IT'S ONLY IN DRIVE! THIS SUV IS NOT THAT OLD TO HAVE SUCH ISSUES HAPPENING NOW. ITS NOT RIGHT WHEN THE CONSUMER IS SPENDING THEIR MONEY FOR A SUV THAT IS GIVING THEM ISSUES SO EARLY INTO THE PURCHASE. DODGE NEEDS TO RECALL THIS VEHICLE!! AND ANYONE EVEN THINKING OF PURCHASING THIS SUV. HONESTLY DON'T... RUN OUT OF ANY DEALERSHIP SELLING THIS 2015 DODGE JOURNEY R/T AWD SUV! THE ONLY JOURNEY YOU WILL TAKE WILL BE BACK TO THE DEALERSHIP WITH ISSUES!
Apr 26, 2019
AIR BAGS,SEAT BELTS
2 complaints
The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collision, creating a serious risk of injury or death. The vehicle was purchased used, and I was not involved in the prior crash nor told about it. The exact details of the prior crash are unknown. The vehicle is available for inspection upon request. The issue has not yet been inspected by the manufacturer, police, or insurance representatives.
Dec 16, 2025
HIT A COW ON A COUNTY ROAD AT APPROX. 55 MPH AFTER COMING AROUND A CURVE. NO TIME FOR ANY EVASIVE MANEUVERS. VEHICLE WENT AIRBORNE AND LANDED APPROX. 40 FEET FROM INITIAL IMPACT. AIR BAGS DID NOT DEPLOY. DRIVER'S CHEST IMPACTED THE STEERING WHEEL CAUSING HAIRLINE FRACTURES TO THE STERNUM AND A DISLOCATION OF THE LEFT SHOULDER AND SEVERE BRUISING OF THE STOMACH AND HIPS WHERE THE SEATBELT WAS. DRIVER WAS AIRLIFTED DUE TO INJURIES. DRIVER'S SERVICE DOG'S SEAT BELT DISENGAGED AND WAS THROWN TO THE BACK OF THE VEHICLE AND SUFFERED MINOR INTERNAL INJURIES AND WAS TAKEN FOR TREATMENT
Jun 12, 2016
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
2 complaints
My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.
Dec 15, 2025
Our anti-lock brake system is failing Code C2200-49
Jul 09, 2023
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
2 complaints
My ABS, traction control and Emergency brake dash lights are on. When I researched the problem it did show a recall on the ABS control module and wiring harness from certain 2015 Dodge Journeys. I did take my car to a dodge dealership and they did confirm the ABS module needs to be replaced but they told me my particular VIN wasn't included in the current recall. If my car model from the same year has an active recall for the part included in the recall and it is being effective by the same problem listed in the recall how do I get my car included in that recall. I am currently still waiting for the new part to come in with the dealership to have it replaced.
Jun 25, 2025
My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work. My mechanic says that it is the ABS Control Module. There is a recall for this part, but not for my vin number. The horn fuse had to be removed because the alarm would not stop going off, even when the alarm was not set. This is also associated with the ECM.
Mar 30, 2025
STEERING,ELECTRICAL SYSTEM
2 complaints
Was driving down freeway when steering wheel got tight and all the lights on dash started to flash and then the car shut off and wouldn't start, had to have it towed to dealership.
Jun 02, 2025
REPEATED SYSTEM LOW VOLTAGE ISSUES, VEHICLE STALLS WHILE DRIVING - DOES NOT MATTER THE SPEED - IT HAS DONE IT AT 50 - 60 MILES A HOUR RENDERING POWER BRAKES AND STEERING USELESS. STALLS AT RED LIGHTS OR STOP SIGNS WHILE MOVING OR STILL. IT IS WORSE DURING COLD AND RAINY CONDITIONS. VEHICLE WILL EVENTUALLY START BACK UP AFTER ABOUT 20 MINUTES OF BEING STRANDED. YESTERDAY DURING POURING DOWN RAIN AND COLD IT STALLED AT A BUSY INTERSECTION REPEATED ATTEMPTS TO START UNSUCCESSFUL FINALLY AFTER ABOUT 20 MINUTES OF BLOCKING TRAFFIC IN THE INTERSECTION IT FINALLY STARTED AND I WAS ABLE TO MOVE OUT OF THE INTERSECTION. ERROR CODES READ P0562 SYSTEM VOLTAGE LOW AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THERE IS A RECALL ON 2016 DODGE JOURNEY FOR THE CRANKSHAFT CAMSHAFT SENSOR WIRE HARNESS BUT NOT THE 2015. BEST I CAN TELL THE INTERNET IS RIDDLED WITH NUMEROUS DODGE JOURNEY'S WITH THESE SYMPTOMS! SOMEONE NEEDS TO INVESTIGATE THIS ISSUE AND FIX IT FOR US! THE EXPENSE THAT CONSUMERS ARE ENCOUNTERING IS UNACCEPTABLE ESPECIALLY SINCE THEY ARE NOT RESOLVING THE ISSUES. THIS IS A SAFETY HAZARD AND THE LIABILITY THAT DODGE WILL HAVE SHOULD CONSUMERS CONTINUE TO BE HURT BECAUSE THIS CONTINUED ISSUE WILL BE BAD SHOULD CLASS ACTION LAW SUIT COME BECAUSE OF THIS.
Dec 31, 2018
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
The contact owns a 2015 Dodge Journey. The contact stated that there was an abnormally strong exhaust odor coming from the vehicle. While attempting to accelerate, the vehicle was hesitating and experiencing a loss of motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic convertor had failed and needed to be repaired. While having the vehicle inspected, the vehicle received another diagnostic test and the contact was informed of the failure related to Customer Satisfaction Campaign Number: U67 with NHTSA Campaign Number: 10230438 (Engine and Engine Cooling, Unknown or Other, Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 209,000.
Sep 18, 2024
The contact owns a 2015 Dodge Journey. The contact stated while driving at various speeds, the vehicle was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the thermostat was replaced. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the transmission slipped, almost causing the contact to crash into another vehicle. The contact engaged the parking brake and the vehicle stopped. The vehicle was towed to the contact's residence. The vehicle was then towed to a transmission specialist where it was diagnosed that the transmission needed to be replaced. The contact stated that the vehicle was repaired; however, the check engine warning light illuminated while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the thermostat housing and sensors needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic where the engine oil and the radiator hose were replaced; however, the vehicle stalled while driving and failed to restart. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where the engine and oil pan gasket were replaced; however the failure persisted. The contact stated that the vehicle was shuddering significantly while driving and stalled. The vehicle restarted after several attempts. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
May 03, 2022
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
Today while driving on the highway at about 60mph my vehicle lost power causing the car to surge forward. I was unable to steer or brake for several seconds. The gauges completely dropped. It was as if someone had shut the vehicle completely off. The vehicle then restarted on its own. I was nearly rear ended by a semi and am terrified of driving this vehicle anywhere. I did a google search and came across numerous complaints of this happening. No warning lights prior to it happening or afterwards. We have had no issues with this vehicle until this point. It has approximately 90k miles on it.
Apr 26, 2024
WHILE DRIVING I HEARD A STRANGE ENGINE NOISE WHILE ACCELERATING ,THEN THE CRANKSHAFT,THE SERPENTINE BELT CAME OFF,THE STEERING WHEEL CAME RIGID OR STIFF BEFORE THE BATTERY WARNING SIGN GOES ON WITH A BIG OIL LEAK,THE CAR THEN STOPPED.
Oct 09, 2020
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
The car will be driving and just completely shut off in traffic power steering locks up. You can’t get the car into park. The windshield wipers go crazy the screen goes black. It starts doing clicking sounds I had to have the firemen come and get me out of the road my car stopped since the second time this is so dangerous, they cannot figure out what’s wrong with it I replaced the battery @ the dealership, I’ve replaced the alternator at Aamco. I bought this car in 2016 new off the lot. I’ve had many problems with the electrical. This is just the worst .my radio turns on and off at Will .my driver side window will not roll down unless it’s below 30° outside which is super strange, and my air conditioning turns itself on turns itself off, but this was the scariest this is happened before last year and I had Aamco look at the transmission. They said that the transmission had a lot of metal in it that they have seen a lot in these dodges but they cleaned it out for me and it was fine, but this is the same thing that was happening and this is not a transmission Thing this is a power thing it just loses power completely. My car only has 100,000 miles on it I’ve taken care of my car I’m the only owner. All those miles are highway miles from visiting family. I never drive my car anywhere further and then in my neighborhood which is a .5 radius and I work from home so I rarely drive my car so 100,000 miles it isn’t a high number for a car that’s taken care of that isn’t driven often.
Mar 31, 2024
Horn and buttons on steering wheel do not work so guessing that the airbag isn’t going to deploy either.
Jul 27, 2021
SERVICE BRAKES, AIR
2 complaints
The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed and driving over a bump on the roadway, the ABS warning light illuminated. Thee contact stated that the ABS warning light had since been illuminated permanently. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 150,000.
Jul 11, 2023
The contact owns a 2015 Dodge Journey. The contact stated that the vehicle was previously fixed under NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the failure recurred. The contact stated that the ABS warning light and the traction control warning light were illuminated. The contact disconnected the ABS connector, and the connector was corroded. There was also water pouring out of the cable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Mar 03, 2023
UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
The Anti-Locking Braking System, Electronic Stability Control & Braking warning lights stay on all the time. I have absolutely no traction at anytime. The worse incident occurred when I was headed down a mountain and it had just started to rain. I could not slow the car down. I started at 35 MPH at the top of the mountain and was at 60 MPH by time I got at the bottom of it. Every time I barely touched the brakes the car started fishtailing. I notice the no traction mainly when there are wet roads. I can tell I have not traction at times even on dry roads but lots worse when they are wet. I have noticed in many searches that the ABS/ESC being disabled is a common recall for the 2015 Dodge Journey; however, when I enter my VIN number to my car it states it is not included in this recall. I would like to know how recalls work and why my car would not be included. I have been watchin recalls hoping that my car would be included because I am still making payments on this vehicle and do not have money to fix this issue. This is my main means of travel and I am extremely nervous driving with no traction. I'm considering getting rid of this vehicle because I do not feel it is safe to drive.
Dec 04, 2022
3 SEPARATE INCIDENTS, ALL INVOLVING BRAKING WHILE IN MOTION, SPREAD OVER ABOUT 2 MONTHS. 1., TOOK TOO LONG TO COME TO A STOP WHILE BRAKING AT A RED LIGHT (6 CAR LENGTHS); 2., LIGHT TAP CAUSED CAR TO SCREECH TO A STOP; 3. COMPLETE FAILURE; NO RESPONSE TO REPEATED PUMPING; NO RESISTANCE FELT WHEN PRESSING BRAKE ALL THE WAY TO THE FLOOR, NEARLY FLIPPED INTO A DITCH, CAUSED OVER $8K DAMAGES. THE CAR ITSELF HAD 23,295 MILES ON IT WHEN ALL THIS HAPPENED. DODGE "INVESTIGATOR" SAID NOTHING'S WRONG.
Apr 30, 2017
SUSPENSION
2 complaints
The front suspension and sway bar with all attachments should be recalled. I am not sure if other 2015 dodge Journey users have experienced this or not but since I got my car in 2016 i have had to replace all the parts on 4 different occasions. It is ridiculous and to me is a safety issue.
Jan 31, 2022
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 10 MPH, THE FRONT END OF THE VEHICLE MADE AN ABNORMAL CLANKING NOISE. ADDITIONALLY, WHEN TRAVELING 80 MPH ON UNEVEN SURFACES, THE VEHICLE SWAYED. THE VEHICLE WAS TAKEN TO WELLS MOTOR COMPANY (1600 US HIGHWAY 27 S, AVON PARK, FL 33825) WHERE IT WAS DIAGNOSED THAT THE SWAY ARM BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP (2875 MALL HILL DR, LAKELAND, FL 33810) WHERE IT WAS DIAGNOSED THAT THERE WAS NORMAL WEAR AND TEAR ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO LAKE WALES CHRYSLER DODGE JEEP (21529 HIGHWAY 27 LAKE, WALES, FL 33850) WHERE IT WAS DIAGNOSED THAT THE FRONT END NEEDED TO BE GREASED. THE VEHICLE WAS STILL BEING SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000.
Sep 27, 2017
AIR BAGS,SERVICE BRAKES
2 complaints
The contact owned a 2015 Dodge Journey. The contact stated that while her daughter was driving at 25 MPH, the vehicle wheels inadvertently locked. The contact daughter depressed the brake and the vehicle slid in the neighbor's yard and crashed into a tree. There were no warning lights illuminated. The air bags failed to deploy. The contact's daughter sustained whiplash, upper chest pain, upper back pain and neck pain. The contact transported her daughter to the hospital, where it was diagnosed that she had sustained soft tissue injuries and muscle strain. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 130,000. The contact did not have the VIN.
Dec 16, 2021
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THEY FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK A DOG. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER, PASSENGER, AND CHILDREN LOCATED IN THE REAR OF THE VEHICLE SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Jan 25, 2016
SEATS,UNKNOWN OR OTHER
2 complaints
We went to get in our vehicle and the headrest had deployed while no one was in the vehicle. It has not been in an accident.
Nov 05, 2021
WHILE DRIVING STRAIGHT TO WORK LAST NIGHT,I HEARD A LOUD POP. THE POP WAS ALMOST AS LOUD AS A GUN GOING OFF BESIDE MY FACE. IT SCARED ME,BECAUSE I WAS UNSURE WHAT HAD JUST OCCURRED. I LOOKED OVER AND NOTICED MY HEADREST ON PASSENGER SIDE HAD POPPED IN HALF AND UNABLE TO BE PUSHED BACK INTO PLACE. LUCKILY,MY OLDEST CHILD OR HUSBAND WASN'T WITH ME,OR IT WOULD PROBABLY WOULD HAVE CAUSED AN INJURY,OR AT LEAST SOME SORENESS. I'M NOT SURE IF THIS IS A RECALL,BUT SEEMS LIKE IT SHOULD BE,ESPECIALLY IF NOTHING TRIGGERED IT. PLEASE ENSURE THIS ISSUE GETS SORTED OUT. THANK YOU FOR YOUR TIME. *TR
Jun 10, 2020
FUEL/PROPULSION SYSTEM
2 complaints
My vehicle started with a noise on Thursday. Thursday night it started to rev on its own. Friday morning, it continued to rev. Then the vehicle slowed down, ultimately stopping. Turned car off. Then on and would not move in any gear.
Jul 19, 2021
THIS OCCURRED IN A DRIVEWAY UPON START-UP OF VEHICLE. THE VEHICLE REFUSED TO START DURING CRANKING OF ENGINE. DEALERSHIP WAS CONTACTED FOR ADVICE, THEY RECOMMENDED TO JUMP THE VEHICLE. DIRECTIONS WERE FOLLOWED WITH HOOD IN THE OPEN POSITION AND FUEL WAS OBSERVED SPRAYING OUT OF THE ENGINE COMPARTMENT UPON CRANKING OF THE ENGINE. THE DEALERSHIP WAS CONTACTED AGAIN IN WHICH THEY TOWED THE CAR TO THEIR SHOP TO DIAGNOSE THE PROBLEM. THEY NOTED THE FUEL LINE ATTACHED TO FUEL RAIL WAS IMPROPERLY INSTALLED (AT FACTORY AS DESCRIBED BY DEALERSHIP GARAGE) WHICH CAUSED THE FUEL TO SPRAY THROUGHOUT THE ENGINE COMPARTMENT.
Nov 30, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
2 complaints
THERE IS A RECALL ON 2015 DODGE JOURNEYS FOR THE WIRING ON THE ABS SYSTEM THAT CAUSES THE WIRES TO GET CORRODED AND THE ABS NOT WORKING. I HAVE RECENTLY HAD THE ISSUE DESCRIBED IN THE RECALL YET MY VEHICLE DOES NOT QUALIFY FOR THE RECALL AND MY LOCAL DODGE REPAIR CENTER WANT ME TO PAY 1800.00 TO REPAIR SOMETHING THAT SHOULD BE FIXED UNDER THE RECALL AND NOW I HAVE A VEHICLE THAT I CAN NOT DRIVE OR I RISK HAVING AN ACCIDENT
Mar 17, 2021
CAR SUDDENLY TURNED OFF WHILE IN MOTION CAUSING WHEEL AND RIM DAMAGE AS WELL AS BACK NUMBER DAMAGE. REPLACED BATTERY AFTER CHECK ENGINE LIGHT CAME ON AT WHICH TIME THE VEHICLE OPERATED FINE THE PREVIOUS DAY AND HAD BEEN SITTING OVERNIGHT(DIAGNOSED BY AUTO ZONE), REPLACED ON 6-JUL-18. TODAY 18-JUL-18 ABSOLUTELY NO LIGHTS OR POWER TO THE VEHICLE. I HAVE TRIED JUMPS AND CAR IS STILL INOPERABLE. IT GETS SO HOT IN HERE THAT THE INTERIOR SURFACES ARE MELTING AND CHIPPING OFF.
Jul 18, 2018
SEAT BELTS
2 complaints
THE DRIVERS SEATBELT DOES NOT LATCH PROPERLY AND WILL COME UNDONE WHILE DRIVING. SINCE NOTICING THE ISSUE I WILL TEST THE LATCH EACH TIME I PUT ON THE SEATBELT AND I HAVE TO RE-BUCKLE THE LATCH 3-5 TIMES SOMETIMES TO GET IT TO LATCH PROPERLY.
Jan 13, 2021
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT WAS TEARING IN TWO PARTS. IN ADDITION, THE REAR MIDDLE SEAT DID NOT HAVE THE BUCKLE HARNESS TO SECURE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,360.
Oct 25, 2016
POWER TRAIN,STRUCTURE,ENGINE
2 complaints
HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE REPORT BUT I STILL LOSS THE BATTLE . STILL PAYING FOR A CAR THAT DOESN'T WORK. PLS IF U CAN HELP ME RESOLVE THIS IT WILL BE A BIG HELP. I STILL FILL PAIN IN MY NECK FROM THE ACCIDENT. I DON'T WANT TO TAKE LEGAL ACTIONS I JUST WANT WHAT IS RIGHT . THANK YOU
Nov 10, 2020
ON OCTOBER 2, 2015 WE PURCHASED A NEW 2015 DODGE JOURNEY THAT WAS UNDER A RECALL THAT WE WERE NOT INFORMED ABOUT FROM CARL GREGORY DODGE CHRYSLER JEEP IN ALBANY, GEORGIA. THE ENGINE BEAUTY COVER MAY DETACH FROM THE ENGINE AND COME IN CONTACT WITH THE CATALYTIC CONVERTER. SAFETY RISK: IF THE ENGINE BEAUTY COVER REMAINS IN CONTACT WITH THE CATALYTIC CONVERTER, UNDERHOOD SMOKE AND/OR A FIRE MAY OCCUR WITHOUT WARNING. REMEDY: THE ENGINE BEAUTY COVER MUST BE MODIFIED AND A MOUNTING SYSTEM MUST BE INSTALLED. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WHEN I CALLED THE DEALER AT 2:15 PM ON OCTOBER 12, 2015 TO SEE WHY WE WERE SOLD A VEHICLE UNDER RECALL, THE SERVICE MANAGER TOLD ME "I DON'T KNOW WHAT YOU WANT ME TO SAY, IT'S NOTHING TO LOSE SLEEP OVER." IN A CONDESCENDING TONE. HE DID NOT KNOW HOW LONG IT'D BE BEFORE THE DEALER WOULD SEND OUT NOTICES OR HOW LONG BEFORE THE REPAIR COULD BE MADE.
Oct 12, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
CAR WILL STALL ANYWHERE AND ANYTIME AND DOESN'T GIVE YOU ENOUGH TIME TO PULL OVER. LOSE ALL POWER TO ACCELERATOR AND STEERING WHEEL. CHECK ENGINE LIGHT COMES ON CAR WILL NOT SHUT OFF AND WILL NOT MOVE. IF CAR IS OFF IT WON'T START OFTEN BEING TOWED. CAMSHAFT SENSOR AND CRANKSHAFT POSITION SENSOR HAVE BEEN REPLACED 3 TIMES WITHIN A YEAR. TRULY A SAFETY HAZARD ESPECIALLY AT HIGHWAY SPEEDS. THE RADIO AND AIR CONTROLS HAVE A MIND OF THEIR OWN AFTER YOU MANUALLY SHUT THEM OFF THEY COME BACK ON OR START BLOWING OUT HOT AIR ON LEGS.
Sep 10, 2020
THERE WAS A BUNCH OF LONG LINES ON THE SCREEN AND THE KEY FOB WASN'T DETECTED EVEN THOUGH THE KEY WAS IN THE CAR. THIS HAPPENED AS THE CAR WOULDN'T CRANK UP. THE CAR WOULDN'T REGISTER THAT IT WAS IN PARK. IT REFLECTED THAT IT WAS IN BATTER SAVE MODE. THE A/C CUTS ON BY ITSELF. EVEN AFTER CUTTING IT OFF A FEW TIMES. THE ISSUE WITH THE A/C WAS HAPPENING WITH BOTH FRONT AND REAR UNITS. THE REAR WOULD BLOW OUT A LOT OF HOT AIR AND IT WOULDN'T SYNC. THE ISSUE WITH THE KEY FOB JUST HAPPENED TODAY (9/13/19)
Sep 13, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
THE SWITCH ON MY CRUISE CONTROL WENT OUT ON MY 2015 CROSSROAD DODGE JOURNEY ONLY 39000 MILES ON IT
Oct 05, 2019
MY AC WILL UNSYNC ITSELF AND WHEN I HIT SYNC IT UNSYNC AGAIN. ALSO IF I TURN IT OFF IT WILL TURN IT BACK ON. I DONT KNOW WHAT IS GOING ON BUT I SEE THAT I AM NOT THE ONLY ONE. I AM SCARED BEEN HAPPENING FOR MONTHS
Sep 26, 2019
VEHICLE SPEED CONTROL
2 complaints
THE CRUISE CONTROL DOES NOT COME ONE OR DISPLAY THAT IS IS ACTIVE
Sep 30, 2019
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS REVERSING, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO THE CONTACT'S GARAGE DOOR. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500.
Sep 08, 2015
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
AIR CONDITIONING COMES ON BY ITSELF , GAS RUNS OUT TOO FAST
Aug 06, 2019
THIS IS THE THIRD TIME IN 3 MONTHS... THE CHECK ENGINE LIGHT TURNS ON, GOES OFF, THEN THE FUEL CAP LIGHT COMES ON. THE FIRST TIME WE WERE TOLD IT WAS A SENSOR AND THERE WAS A MINOR VAPOR LEAK DETECTED SO DODGE REPLACED THE SENSOR. THE SECOND TIME IT HAPPENED, THERE WAS A MAJOR VAPOR LEAK DETECTED SO THEY REPLACED THE GAS CAP. THIS IS THE THIRD TIME AND ARE WAITING TO SEE WHAT IS CAUSING IT NOW. ALSO, YET ANOTHER ISSUE OCCURRED IN WHICH THE AIR BAG LIGHT CAME ON AND THE AIR CONDITIONING FAN WOULD NOT BLOW, SUPPOSEDLY THAT SITUATION RESOLVED ITSELF ALTHOUGH THIS WAS WITNESSED BY THE SERVICE DEPARTMENT AT THE DEALERSHIP BECAUSE THEY COULD NOT RECREATE IT. FINALLY, WE PURCHASED A 4 CYLINDER AND LIVE IN A CLIMATE THAT GETS UP OVER 115 DEGREES. WHEN ACCELERATING, THE A/C BLOWS WARM. THE SERVICE DEPARTMENT HAS STATED THAT THIS IS A KNOWN ISSUE WITH THE 4 CYLINDER DODGE JOURNEYS.
Sep 11, 2015
TRACTION CONTROL SYSTEM,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, WHILE BRAKING AT SPEEDS OVER 45 MPH, THE BRAKING DISTANCE WAS EXTENDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 71,600.
Jun 27, 2019
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE ABS FAILED. WHILE DRIVING 55 MPH DURING A RAINSTORM, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THERE WAS A SPRING-LIKE MALFUNCTION THAT OCCURRED AND THE VEHICLE WAS DIFFICULT TO STOP. IN ADDITION, THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE BRAKES WERE APPLIED. PEACOCK CHRYSLER JEEP DODGE RAM RUNSWICK (5400 ALTAMA AVENUE, BRUNSWICK, GEORGIA 31525, (912) 231-4453) WAS MADE AWARE OF THE FAILURE AND REPLACED THE ABS SENSOR. THE FAILURE RECURRED. UPON THE SECOND OCCURRENCE OF THE FAILURE, WHILE THE VEHICLE WAS STATIONARY, THE CONTACT ENTERED THE VEHICLE AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED UPON STARTING THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000.
Nov 07, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
KEY FOB SHOULD NOT GO OUT SO SOON. CAR DO NOT START. I CHANGED BATTERY. IT WILL UNLOCK AND LOCK DOORS BUT DO NOT START. I CALLED DODGE 8004236343 AND THEY TOLD ME THAT I CAN START IT WITH THE KEY BUT THERE IS NO WHERE TO PUT THE KEY OTHER THAN THE DOOR. THEN THEY ASKED ME TO PUT THE KEY FOB TO THE PUSH START ON THE OPPOSITE SIDE OF WHERE I INSERT THE EMERGENCY KEY AND PRESS TO START AND THAT DID NOT WORK. THEY WALKED ME THROUGH STEP BY STEP AND IT STILL DOES NOT WORK. PLUS MY CAR SHAKES WHILE DRIVING.
Sep 04, 2018
ON SEVERAL OCCASIONS, MY JOURNEY HAS JUST SHUT DOWN WHILE IN MOTION. THIS HAS HAPPENED TO ME AND MY HUSBAND. LIGHTS GO OFF, ENGINE WILL NOT START, CANNOT PUSH THE BRAKE TO INITIALIZE STARTUP. ONLINE I HAVE FOUND MANY OTHERS WITH THE SAME PROBLEM. SOME BELIEVE THAT IT IS RELATED TO THE KEY FAB. THE ELECTRONICS KEY IS NOT BEING RECOGNIZED AND SHUTTING DOWN THE CAR. I TOOK IT TO DODGE DEALER AND OF COURSE THEY COULD NOT DUPLICATE PROBLEM OR GET A CODE. HOWEVER, THE DANGER OF THIS IS UNACCEPTABLE!! I HAVE TWO BOYS UNDER THE AGE OF FOUR! WILL A DEATH HAVE TO OCCUR TO INVESTIGATE THIS!?
Oct 27, 2017
TIRES
2 complaints
2015 DODGE JOURNEY. CONSUMER WRITES SEEKING REIMBURSEMENT FOR TIRE PURCHASE FOR VEHICLE. *LD *JS
Aug 14, 2018
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 TIRES, SIZE: P225/65 R17. THE CONTACT TOOK THE VEHICLE TO EXECUTIVE DODGE JEEP (406 S ORCHARD ST, WALLINGFORD, CT 06492, (203) 599-0470) FOR A TIRE ROTATION AND WAS INFORMED THAT THE REAR TIRES WERE WEARING UNEVENLY AND AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,000.
Jun 29, 2018
STEERING,POWER TRAIN,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN AND FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TURPIN DODGE CHRYSLER AND JEEP, 90 KENNEDY RD, DUBUQUE, IA 52002) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE PUMP FAILED AND THERE WAS METAL DEBRIS IN THE TRANSMISSION AND ENGINE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A TRANSMISSION AND ENGINE FLUSH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 60,000.
Mar 22, 2018
I WAS DRIVING MY CAR OUT OF A DRIVE THROUGH AND WHEN I GOT TO WHERE I NEEDED TO TURN, MY ENGINE JUST SHUT OFF. CAR STARTED ROLLING ELECTRICAL WAS STILL ON (LIGHTS, ETC;) BUT THE STEERING WHEEL WOULD NOT TURN AT ALL. I HAD TO PUT IT IN PARK, TURN IT OFF AND THEN TURN IT BACK ON AGAIN. AFTER THAT, IT WORKED AGAIN. WHAT IF THIS HAPPENS TO ME GOING 80 ON THE INTERSTATE? I HAVE CHILDREN TO THINK ABOUT.
Jul 26, 2017
SEAT BELTS,SEATS
2 complaints
THE PLASTIC AROUND THE DRIVER AND PASSENGER SEATS HAS BROKEN OFF EXPOSING SHARP METAL, AS WELL AS BINDS THE SEATBELT UP PREVENTING PROPER USE. THE SEATS WERE USED AS THEY SHOULD BE, THE PLASTIC CLIP THAT LOOKS TO HAVE SECURED IT IS TOO FAR TO THE SIDE TO WITHSTAND A DRIVER OR PASSENGER GETTING OUT OF THE VEHICLE IF THEY TURN TO THE SIDE. I WAS TALKING WITH A PERSON AT WORK ABOUT THIS ISSUE AS THEY OWN A JOURNEY AND HAVE THE SAME EXACT PROBLEM. OUR VEHICLE ONLY HAD 13K MILES WHEN THIS HAPPENED, SO IT'S NOT AN OLD PLASTIC ISSUE. I MANAGED TO CUT MY LEG WHEN WEARING SHORTS DUE TO THIS ISSUE, SO IT IS A SAFETY PROBLEM.
Apr 01, 2016
DRIVERS SEAT, PASSENGER SEAT PLASTIC AROUND SEAT BELT ON SIDE OF SEAT BREAKS AND SEAT BELT GETS STUCK IN BETWEEN CRACKED AREA. MIDDLE ROW SEATS SIDE PLASTIC PIECE BREAKS ALSO, POPPING OFF EXPOSING METAL SHARP PIECE WHICH CAN CUT YOUR LEG OR HAND OF CLOSE TO THAT PIECE. VEHICLE IS 2015 AND HAS HAD RECALLS, CONTINUES BRAKE PROBLEMS AND JUST RECENTLY THROTTLE BODY AND CAM PROBLEMS.
Feb 05, 2016
STEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I was driving to work and after about 15 minutes of driving at around 45 miles an hour my car stopped accelerating when I pushed on the gas. Shortly after that my wheel locked and the power steering went out. Once I got myself on the side of the road the car would not turn off and I had trouble putting it in park. After a few minutes I was able to turn the car off and they called a tow truck to take me to a mechanic. The tow truck driver was able to restart the car and get the car in neutral to tow it to a mechanic.
Aug 07, 2025
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
Since purchasing this vehicle we have had catalytic converter issues that have persisted even after having the dealer "fix" the issue.we have also had ABS/Traction control module issues.this is the 2nd identical vehicle owned with the exact same problems.
Jun 04, 2025
STEERING,POWER TRAIN
1 complaint
The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Previously, after starting the vehicle, the steering wheel was very difficult to turn, and fluid was present underneath the vehicle. The vehicle was driven to the local deale,r who diagnosed that the power steering fluid hose had failed, causing power steering fluid to leak from the vehicle. The power steering fluid hose was replaced, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failures. The failure mileage was 95,000.
May 01, 2025
STEERING,SERVICE BRAKES
1 complaint
My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work and sometimes the car will not start. I'm afraid to drive it. Thinking that it may turn off while driving it. My mechanic says that it is the ABS Control Module. There is a recall for this part, but not for my vin number. A number of Dodge owners I know are having this same issue.
Dec 15, 2024
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2015 Dodge Journey. The contact stated that while the vehicle was parked the ABS warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS Module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Nov 04, 2024
WHEELS,ENGINE
1 complaint
Rear differential
Jul 23, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
My Vehicle stopped working all together. It only has 45 thousand miles on it. The dealer found that the ABS module shorted out and caused the whole car to loose communication. the dealer informed me that the replacement part was under review by Chrysler engineers and production has stopped so there is no replacement for this part and so i contacted Chrysler and was told that they don't have an estimated time for new part production. This issue is not only a financial concern but also a safety as my vehicle has no abs, lights and will not run and drive. I have a car that I cant even repair because of lack of part production so now I'm out financially as well with no idea on how long it will take to get repaired.
Jul 05, 2024
STEERING,SUSPENSION,AIR BAGS
1 complaint
Hi I owned JOURNEY 2015 since 2 years all of sudden I noticed some fluids red colour under the HOOD leaking drastically so I parked the vehicle at my Driveway I came to know from my neighbours that they have a recall on there JOURNEY 2014 v4
Apr 22, 2024
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2015 Dodge Journey. The contact stated while depressing the brake pedal, the brakes made an abnormal grinding sound. The contact also stated that the steering wheel was misaligned and would not return to center. The vehicle was taken to an independent mechanic, where no brake failure was found, and the steering wheel was aligned; however, the failure recurred. The contact stated while driving at various speeds the vehicle lurched and jumped. Additionally, the contact stated that the failure recurred while depressing the accelerator pedal, and the vehicle failed to respond. The contact stated that she depressed the accelerator pedal continuously until the vehicle responded. The contact stated that the traction control and the ABS warning lights were illuminated. The contact also stated that the vehicle failed to start when the weather was cold. The contact stated that the failure persisted upon attempting to jumpstart the vehicle and replacing the battery. The contact stated that she was able to restart the vehicle when the weather was warm. The contact stated that the failure had been recurring. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failures to NHTSA Campaign Numbers: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic) and 16V273000 (Steering). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000. The VIN was unavailable.
Oct 26, 2023
ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2015 Dodge Journey. The contact stated that while operating the vehicle, the "Service Engine" warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that cylinder #6 had experienced a misfire. Additionally, the engine had experienced low compression and cylinder head damage. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 85,000.
Jun 14, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
The wire Harness in hatch where it meets in the boot wires break from using hatch 2010 to 2020 all models and can cause camera wiper brake lights reverse lights plate lights and tail lamps and unlock and lock button not to work on hatch the wires break from normal use on all models and it can cause a spark and start a fire
May 28, 2023
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
Inside the wire in trunk hatch may cause brake lights to stop working and reverse light and rearview camera and-unlock button on trunk The wires become brittle overtime from opening and closing the hatch
Apr 02, 2023
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
The acceleration stopped, the lightening light, traction light and skid light all came on and would not accelerate. Car was on but no gas pedal in the middle of the highway. Oil was changed a week before and no leaks on ground but oil is low. It is very dangerous as it has done this several times over the last month and has caused me to almost be in several wrecks because speed drops and cars almost rear end me. Have replaced the Crankshaft Position Sensor twice no in a month.
Mar 07, 2023
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2015 Dodge Journey. The contact stated that while his daughter was driving at an undisclosed speed, the speedometer was inoperable with the ABS and traction control warning lights illuminated. Additionally, the vehicle was unable to restart. The vehicle was towed to an independent mechanic who diagnosed that the wiring harness was corroded from water damage. The mechanic unhooked the wiring harness and drained the water from underneath the hood. The vehicle was then taken to the dealer where it was diagnosed with ABS control module failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 75,000.
Jul 11, 2022
STEERING,VEHICLE SPEED CONTROL
1 complaint
Started the car, the check engine light was on and the traction control light was on. Check engine light code said lost communication with steering sensor. The windshield wipers were at full speed and could not be turned off. All controls on the steering wheel were not working. I lost the use of my blinker and horn. Making my car unsafe to drive. It happens at random times and I’m not able to use my remote start.
Apr 15, 2022
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
In 2/2021 After having dealership replace thermostat and front brakes/rotors, I got my car back and then the same day the ABS, Traction control and ABS lights were on the dash, so I returned to dealership, resulting in full corrosion on the wiring harness repair from water leakage and anti lock brake module replacement. Now in late Sept (less than 3000 miles later) the ABS, traction control and Service AWD light on the dash AGAIN and dealership said it niw needs ABS sensor replaced, the module had water in the ABS module. This is a safety issue with disables ABS and ESC disabled. This appears to be related to other similar complaints and Chrysler recall R61 for 2015 Dodge Journeys, but not showing up for my VIN.
Oct 04, 2021
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
when I purchased the car many problems did occur: Car does has A) Gas problem ( like air inside...car stop working etc...) B) Car has new battery ( in my 1st year) but it does not start C) Car computer was wipe it out( Virus ??) D) And the major: Car has HYDROLIC PROBLEM ( Transmission, Power train and Gas issue)
Sep 03, 2021
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
The contact owns a 2015 Dodge Journey. The contact stated while driving at an unknown speed, the vehicle loss power. The instrument cluster warning indicators were illuminated. The steering wheel locked up and the brake pedal was hard to depress. The vehicle was taken twice to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000. Consumer has stated incident has happened twice.
Aug 05, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
NHTSA recall 15V675000 was performed by the Dodge Dealer in 2016. Braking control system failures were recently indicated by dash panel warning lights. Independent mechanic verified water intrusion, corrosion and electrical short circuits. Remedial repairs by independent mechanic did not solve the problem. I contacted Dealer Service who verified the complaint in Jun 2021, but Chrysler corporation declined to cover the costs of the proper repair. I contend their ABS and/or ESC system failures are due to their defective design and that Chrysler is still responsible to restore the vehicle to a safe operating condition.
Jul 27, 2021
WHEELS,SERVICE BRAKES
1 complaint
WHEN THE CAR IS IN CRUISE CONTROL IT WILL NOT STOP WHEN BREAKS ARE BEING HIT IT CAUSE THE CAR TO GO OFF THE ROAD AND ALMOST KILL AND THE WHEEL KNOCKED UP
May 13, 2021
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
THIS VEHICLE CONSTANTLY SHAKES AT ABOUT THE 50 MPH. ENGINE LIGHT STARTS TO COME ON AND THERE IS A HESITATION TO ACCELERATE. THIS IS EXTREMELY DANGEROUS AND I READ SEVERAL OTHERS ISSUES WITH THE MISFIRE. SOMETHING NEEDS TO BE DONE BEFORE OTHERS ARE HURTS... VERY SERIOUS ISSUE
Apr 26, 2021
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
COMPLETE POWER LOSS WHILE DRIVING THE WHOLE TRANSMISSION HAD TO BE REPLACED. SINCE THAT EVENT WE HAD HAVE CONSTANT PROBLEMS WITH MISFIRES AND FUEL INJECTORS. AIRBAG LIGHT KEEPS COMING ON. ELECTRICAL PROBLEMS.
Apr 25, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
HAD NOT STARTED THE VEHICLE FOR 1 WEEK. WITH FOB IN HAND I OPENED THE DOOR. WITH DOOR OPEN I PUT MY FOOT ON THE BRAKE (IT DID NOT COMPRESS), THEN PUSHED THE START BUTTON. THE DASH FLASHED ON AND OFF SAYING FOB NOT DETECTED. TRIED PUSHING FOB, TRIED STARTING CAR AGAIN. THEN A LOUD CLICKING BEGAN AT THE FRONT OF THE VEHICLE IN THE MOTOR AREA. THE DASH FLASHING STOPPED AND ALL SCREENS WERE BLACK. NO POWER TO VEHICLE AT ALL, DOOR LOCKS DID NOT WORK. OPENED HOOD TO SEE WHERE CLICKING WAS COMING FROM, BUT COULD NOT DETECT. TRIED REMOTE START AND TRADITIONAL START AS WELL. NOTHING WORKS. ENGINE CLICKING FINALLY STOPPED AFTER ABOUT 10-15 MINUTES. CAR HAS TO BE OPENED WITH THE KEY AND WILL STILL NOT START.
Jan 05, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
THE VEHICLE IS INOPERABLE BECAUSE THE ABS MODULE AND HEADLAMP WIRING NEEDS TO BE REPLACED. THE VEHICLE ONLY HAS 13,000 MILES BUT IS NO LONGER COVERED UNDER A WARRANTY. THERE WAS A RECALL FOR DODGE JOURNEY BUT THIS VIN IS NOT COVERED BY THE RECALL. ARE THERE MORE VEHICLES THAT SHOULD BE ADDED TO THE RECALL?
Dec 18, 2020
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPROGRAM..IT DIDN'T WORK, THERE IS SOMETHING VERY MUCH ELECTRICAL GOING ON WITH THIS VEHICLE.
Sep 11, 2020
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
POWER SURGING OR FUEL SURGING DURING ACCELERATING. WHEN I TRY TO GET UP TO SPEED IT IS LIKE IT CUTS OUT ON FUEL AND SURGES.
Jul 22, 2020
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
STOPPED AT RED LIGHT AND WHEN I STEP ON THE GAS PEDDLE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED, THE DASHBOARD, RADIO AND A/C WERE STILL ON. ATTEMPTED TO TURN ON CAR AND IT SHAKE TO TRY TO TURN OFF BUT WOULDN'T. TOOK IT TO CARMAX AND CAR WOULD NOT RECOGNIZED CAR KEY TO TURN ON. CARMAX THOUGHT IT WAS THE BATTERY AND IT WASN'T THAT. THEY SAID IT WAS THE FUEL PUMP, HAD IT REPLACED BUT CAR WOULD START AND IT TURN OFF LESS THEN 5MIN. CARMAX SUGGESTED TAKING TO DODGE DEALERSHIP FOR ENGINE TARE DOWN TO FIND OUT WHAT IS WRONG WITH IT. ESTIMATE OF COST TO REPAIR IS $3200-5300. CAR IS AT 77K-78K MILES ON IT. FROM WHAT I READ THIS IS WHERE THE CAR STARTS TO STALL UPON REACHING AMOUNT OF MILES ON IT. *TR
Jun 08, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
WHEN ACCELERATING IT HAS A HESITATION LIKE THE FUEL SUPPLY SHUTS OFF BRIEFLY OR IT IS MISFIRING OR SOMETHING THAT IS CAUSING ME TO NOT BE ABLE TO ACCELERATE UP TO SPEED WHEN TAKING OFF OR DURING DRIVING. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS. *TR
May 18, 2020
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
HAVE A 2015 JOURNEY. SUSPENSION HAS BEEN REPLACED, COOLING SYSTEM REPLACED, AND NOW TRANSMISSION REPLACED. SEAT BELTS KEEP NOT WORKING RIGHT WITH LIGHTS COMING ON. AIR CONDITIONING WILL NOT SHUT OFF ON IT'S OWN. HAVE HAD IT TO THE DEALER FOR AT LEAST 11 WEEKS SO FAR THIS YEAR AT 5 DIFFERENT TIMES. STILL HAVING PROBLEMS WITH THE STEERING WHEEL VIBRATION OVER 50 MILES, AIR CONDITIONER NOT SHUTTING OFF AND VEHICLE HESITATES A LOT. GEARS DO NOT SHIFT CORRECTLY FROM PARK TO REVERSE. *TR
Oct 04, 2019
ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER
1 complaint
I HAVE BEEN HAVING PROBLEMS WITH THE POWER WINDOWS. THERE IS A CLICKING SOUND WHEN ATTEMPTING TO ROLL THE WINDOW DOWN. IT ROLLS DOWN SOMETIMES. AFTER THAT'S BEEN GOING ON FOR A FEW WEEKS, MY CAR CUT OFF. I RECEIVED A JUMP THROUGH MY INSURANCE. TODAY, MY CAR GOT JUMPED AND CUT OFF TWICE. THE MECHANIC SAID IT WAS THE ALTERNATOR. I WENT ONLINE AND I FOUND THAT OTHER PEOPLE HAVE HAD THE SAME ISSUES WITH DODGE, CHRYSLER, AND FIAT. EACH TIME MY CAR DIDN'T RESTART, IT WAS AFTER I PARKED AND CAME BACK TO IT. TODAY, IT'S BEING TOWED.
Sep 13, 2019
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
FOR THE PAST FEW WEEKS MY CAR LOSES POWER AND TURNS OFF WHILE DRIVING AND I HAVE TO WAIT 5 MIN TO TRY AND START IT AGAIN
Aug 25, 2019
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
TAKATA RECALL : URGENT: OVERTIME I'VE HAD ELECTRICAL ISSUES WHICH EFFECTS NOT JUST THE PLUG INSERTS INSIDE THE VEHICLE BUT ALSO MY ALARM SYSTEM FOES NOT WORK AND MY HORN JUST DOES NOT WORK ANYMORE, AIR BAG LIGHT THAT POPPED UP ON MY DASHBOARD WHICH I FEEL MAYBE SOME WIRES MIGHT BE DETACHED BUT SCARES ME THAT WHEN I DRIVE THE AIR BAG WONT DETECT IF I GET INTO AN ACCIDENT, ALSO I RECENTLY JUST HAD AN ISSUE WITH MY ENGINE COOLING AND STARTED TO SMOKE OUT OF NOWHERE WHILE ON THE FREEWAY AND ENDED UP GETTING STUCK FOR HOURS BUT EVEN IF I DRIVE FOR A FEW SECONDS THE GAUGE SHOOTS TO HOT RIGHT AWAY AND AND COOLANT STARTED LEAKING EVERYWHERE. I HAVE ATTACHED THE 6 OUT OF 10 RECALLS THAT DID NOT GET DONE. I BROUGHT MY CAR INTO BUD CLARY'S OF AUBURN IN MARCH OF 2019 AND HAD 4 RECALLS TAKEN CARE OF. I HAVE ADVISED THAT I STILL HAD 6 ORHERS THAT WERE REPORTED BACK IN 2015 THAT I NEVER GOT DONE AND WANTED TO TAKE CARE OF THAT AS WELL. WAS TOLD THAT IT DOES NOT SHOW IN THE SYSTEM AND I WOULD NEED TO CONTACT NHTSA FOR MORE DETAILS. IVE REACHED OUT TO A FEW PEOPLE WHO GAVE ME THE SAME INFORMATION.
Aug 05, 2019
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
2015 DODGE JOURNEY. LIGHTS FOR AWD, ABS AND STABILITY CONTROL SYSTEM COME ON WITH NO NOTICE AS I ENTER A MAJOR INTERSECTION. LOSS OF POWER NO ACCELERATION. THE VEHICLE FINALLY STARTED TO MOVE. THE. WARNING LIGHTS WENT OFF. CONTACTING DEALER FOR REPAIR.
Aug 01, 2019
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
PRECISELY ON 7.3.19 I HAD 4 OF MY CHILDREN WITH ME HEADING TO A HOLIDAY PARADE. MY CAR W/O WARNING COMPLETELY STOPPED IN THE MIDDLE OF A ROAD. NO POWER, NO BRAKES, NO STEERING. AIR WAS STILL BLOWING; RADIO STILL PLAYING. MY DAUGHTER AND I PUSHED MY CAR TO THE CURB, MY HUSBAND CAME AND PUSHED MY CAR FURTHER TO AVOID AN ACCIDENT. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED AND RESTARTED FINE. DROVE ANOTHER .5 CITY BLOCK; STOPPED AT A STOP SIGN, PULLED OUT AND MY CAR DIED AGAIN IN THE MIDDLE OF THE INTERSECTION. MY HUSBAND WAS STILL BEHIND ME & PUSHED US OUT. WE DROVE HOME. HE LOOKED UNDER THE HOOD, NOTHING STOOD OUT. I DIDN'T GET ANY WARNINGS ON THE DASH. THE CAR HAS DRIVEN FINE UNTIL 7.5.19. MY DAUGHTER AND I JUST TURNED ONTO CALUMET AVE; A VERY BUSY AND DANGEROUS ROAD AND MY CAR DIED AGAIN. SEVERAL CARS FLYING AROUND US LAYING ON THEIR HORN. I DO NOT HAVE POWER TO TURN, TO BRAKE. MY DAUGHTER AND I GOT OUT AND PUSH MY CAR INTO A PARKING LOT THAT HAS A SLIGHT UPHILL ENTRANCE. IT WAS NOT EASY, IT WAS DARK OUTSIDE. A VERY DANGEROUS SITUATION. I CAN ONLY FLIP MY HAZARD LIGHTS ON, WELL WHAT DOES THAT DO WHEN A CAR IS FLYING UP BEHIND ME AT 40-50MPH? I AM TERRIFIED MY CAR IS GOING TO DIE AND MY FAMILY AND I ARE GOING TO GET SERIOUSLY HURT AND/OR KILLED. READING ON THE INTERNET THERE SEEMS TO BE MANY PEOPLE WITH THE SAME ISSUE AND DODGE IS NOT RESPONDING. I HAVE CHILDREN WHO REQUIRE TRIPS TO INDIANAPOLIS FOR MEDICAL ISSUES AND IT IS A 3-4 HOUR DRIVE FOR US. SPEED LIMIT IS 70. I CANNOT AFFORD TO TRADE THIS IN AND PURCHASE A NEW CAR. I DO NOT WHERE ELSE TO GO FOR HELP. IF YOU CALL A MECHANIC OR THE DEALERSHIP THEY TELL YOU THAT CAN'T HELP WITHOUT LOOKING AT IT. DODGE DEALER DENIES EVER HEARING OF IT BEFORE WHICH I DON'T BELIEVE. NEITHER OF COURSE WILL DO A FREE INSPECTION. I GET IT THEY'RE THERE TO MAKE MONEY. RECALL SHOULD BE ISSUED TO FIX THIS BEFORE IT BECOMES DEADLY.
Jul 06, 2019
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER DRIVING IN ABOUT 70 DEGREE SUNNY DAY FOR ABOUT 45 MIN THE TRACTION CONTROL LIGHT AND ABS LIGHT DINGED ON THEN AFTER PRESSING THE ACCELERATOR THE VEHICLE CHUFFED AND COMPLETELY DIED IN THE MIDDLE OF A BUSY INTERCTION. TURN THE VEHICLE OFF FOR ABOUT 10 MIN AND CONTINUED DRIVING ANOTHER 45 MIN WITHOUT A PROBLEM. THIS HAS HAPPENED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS FROM A STOP TO ABOUT 70 MPH.
Apr 24, 2019
SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. REEDMAN TOLL CHRYSLER/JEEP (1700 LINCOLN HWY, LANGHORNE, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,000.
Apr 18, 2019
POWER TRAIN,ELECTRICAL SYSTEM,SEATS
1 complaint
PURCHASED VEHICLE IN APRIL OF 2015, TRANSMISSION PUMP WENT OUT ON IT IN JULY 2016 WHILE ON VACATION MOVING THROUGH THE ENTRANCE GAITS AT WHERE WE WERE STAYING. WAS FIXED UNDER WARRANTY ON VACATION. DEALERSHIP DID NOT EVEN GIVE US A LOANER WHILE WAITING. THE FOLLOWING APRIL 2017, IT HAPPENED AGAIN WHILE DRIVING TO WORK ONLY THEY HAD REPLACE ENTIRE TRANSMISSION. NOW MY VEHICLE JERKS WHEN SWITCHING GEARS AND STALLS RANDOMLY WHEN I COME TO A STOP. I AM AT 76K MILES. THIS NEW TRANSMISSION IS STILL UNDER WARRENTY SINCE IT HAS NOT BEEN A YEAR. THIS CAR IS A LEMON!!! I WILL BE GETTING RID OF IT SOON. I WAS HOPING TO KEEP IT AFTER I PAID IT OFF, BUT I DON'T THINK IT WILL LAST FOR ME TO SEE IT GET PAID OFF! I HAVE ALSO HAD A SEAT TRACK FIXED AND THE RADIO AND NAVIGATION REPLACED, AS WELL AS THE WIRING HARNESS FOR THE STEERING WHEEL AND CRUISE CONTROL. ALL DURING WARRENTY THANKFULLY. MAKES ME ANGRY BECAUSE I DO NOT WANT TO START OVER ON A LOAN AND I WILL NOT BE ABLE TO BUY AT THE SAME INTEREST RATE.
Jan 24, 2019
AIR BAGS,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS HIT FROM BEHIND WHILE STOPPED AT A RED LIGHT BY A DRUNK DRIVER WHO WAS GOING 30-40MPH AND MY CAR IS VERY DAMAGED. MY MAIN CONCERN WAS MY AIRBAGS DIDN'T DEPLOY. I WAS HIT FROM BEHIND SLAMMED INTO THE STEERWHEEL AND HIT THE TRUCK IN FROM OF ME AND STILL NO AIRBAGS DEPLOYED.
Dec 30, 2018
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR KEPT RANDOMLY FLASHING. THE CONTACT ALSO HEARD AN ABNORMAL LOUD NOISE WHEN APPLYING AND RELEASING THE BRAKE PEDAL. ALSO, AT VARIOUS POINTS IN TIME, THE BRAKE PEDAL FAILED TO FUNCTION AND THE CRUISE CONTROL INTERMITTENTLY FAILED TO WORK. THE DEALER (CHRIS MYERS DODGE CHRYSLER JEEP (27163 US-98, DAPHNE, AL 36526, (251) 621-8885) INDICATED THAT THEY SERVICED THE VEHICLE WITH A WARRANTY AND CLEARED THE CODE, BUT HAD NOT SPECIFIED A SPECIFIC REPAIR DIAGNOSIS FOR THE BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,400. *TT CONSUMER STATED ANI-LOCK BRAKES SHUT OFF AT VARIOUS SPEEDS.*JB
Dec 03, 2018
POWER TRAIN,WHEELS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE ALL WHEEL DRIVE WARNING INDICATOR FLASHED INTERMITTENTLY. WHEN THE WARNING INDICATOR ILLUMINATED, THE VEHICLE WENT INTO TWO WHEEL DRIVE AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE FRONT AND REAR WHEELS WERE UNSTABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Nov 19, 2018
ELECTRICAL SYSTEM,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
'TAKATA RECALL' EVERY WINTER MY DODGE JOURNEYS 'SERVICE AWD, ABS LIGHT, AND TRACTION LIGHT' WILL COME ON WHEN THE SENSOR GETS COLD AND WET. IT SHIFTS OUT OF AWD COMPLETELY. THIS HAS BEEN AN ISSUE EVERY SINGLE WINTER. IT IS RECALLED ON 2012-2015 MODELS BUT FOR SOME ODD REASON MY 2015 MODEL IS NOT INCLUDED IN THAT RECALL. VERY FRUSTRATING.
Nov 18, 2018
ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER
1 complaint
TAKATA RECALL . I WAS DRIVING MY CAR AND I NOTICED IT SMOKING I LOOK AND THE BACK WINDOW WAS ON FIRE SMOKING AND MY WIRING TO DOOR IS FRIED AND WINDOW SWITCH IS FRIED. *DT UPDATED 12/06/18*JB
Nov 04, 2018
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
EVERYTIME IT RAINS THE CAR FLOODS ON EITHER THE PASSENGER SIDE OR DRIVER SIDE. THIS IS CAUSED ELECTRICAL MALFUNCTIONS AND LIGHTS TO FLICKER. MAY LEAD TO EARLY CORROSION AND FRAME INSTABILITY.
Nov 03, 2018
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
THERE IS A BUCKING, JOLTING ACTION AT INTERVALS. AFTER STOPPING, VEHICLE LOSES PICKUP ACTION
Oct 12, 2018
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V432000 (AIR BAGS), 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL), AND 15V675000 (ELECTRICAL STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL CHRYSLER DODGE JEEP RAM OF SOLDOTNA (44055 STERLING HWY, SOLDOTNA, AK 99669, (866) 387-9070) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED IN SUMMARY, IT APPEARS TOUS THAT THE RANGE OF VEHICLES ADDRESSED INTHE RECALL IS TOO NARROW. OUR VEHICLE WAS MANUFACTURED 5 DAYS OUTSIDE THE SCOPE OF THE RECALL, YET DISPLAYED THE SAME PROBLEM AND DEALERSHIP WAS NOT WILLING TO REPAIR UNDER THE GENERAL WARRANTY. UPDATED 10/16/18*JB
Aug 23, 2018
STEERING,SEATS,ENGINE
1 complaint
1. THE DRIVER SEAT BELT DOES NOT STAY LOCKED IN. PERIODICALLY I WOULD PUT THE SEATBELTS ON AND IT WILL UNBUCKLE AS IF IT WASN'T SECURED IN. I HEARD IT CLICK. IT HAS HAPPENED SEVERAL TIMES. LUCKILY I WAS NOT MOVING AT THE TIME. 2. I RECEIVED AN TUNE UP AT APPROXIMATELY 95K MILES. ONE IF THE PISTONS WAS MISFIRING. I BELIEVE THE 6TH ONE WAS. BRAND NEW PARTS AND WAS INSTALLED BY A PROFESSIONAL MECHANIC. THERE IS A KNOCKING NOISE THAT WILL NOT GO AWAY. THE BELTS HAVE BEEN CHECKED. 3. WHILE OUT OF TOWN I WAS PARKING AND WHILE IN REVERSE IT BECAME HARD TO TURN. I LATER FOUND OUT THAT THERE WAS NO FLUID IN THE POWERSTEERING. THERE WAS A LOW FLUID INDICATION. .I IMMEDIATELY FILLED THE CAR UP WILL POWER STEERING FLUID. SINCE THEN IT HAS BEEN HARDER TO TURN MY WHEEL. IT STARTED OFF I COULD NOT TURN RIGHT WITHOUT A STRUGGLE. THEN IT WAS THE LEFT SIDE . THE ONLY WAY TO TURN IS TO ACCELERATE AND TURN. THIS CAME OUT OF NOWHERE. THE AGGRESSIVE PROGRESS IN THE LOSS IF STEERING ABILITY IS TROUBLING ESPECIALLY WITH SMALLER CHILDREN.
Jun 29, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SANGO CHRYSLER DODGE JEEP RAM, 201 SGT PRENTISS DR., NATCHEZ, MS 39120, (877) 304-7831) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jun 18, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE ABS WARNING LIGHT IS ILLUMINATED, BUT THERE IS NO TROUBLE CODES. THERE HAS BEEN A RECALL ALERT, ABOUT THE ELECTRONIC STABILITY OF SUCH I FOUND ONLINE.
Jun 14, 2018
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE STALLS AFTER COMING TO STOP AND ATTEMPTING TO RESUME. IT STARTS BACK UP AFTER BEING PUT INTO PARK AND PUSHING IGNITION BUTTON.
Jun 07, 2018
STEERING,WHEELS,SERVICE BRAKES
1 complaint
WHEN ACCELERATING VEHICLE PULLS MORE ONE WAY (RIGHT). WHEN AT STEADY SPEED VEHICLE HOLDS DIRECTION BUT IF GETTING ON THE FREEWAY OR ACCELERATING AFTER STOPPING, I HAVE TO STRONGLY CORRECT THE VEHICLE'S DIRECTION. CONCERNED THERE IS A POSSIBILITY OF BRAKES NOT FULLY RELEASING AFTER STOPPING AND IS ONLY NOTICEABLE BECAUSE OF THE SPEED (ENTERING THE FREEWAY) OR FULL STOP WAS MADE.
Jun 01, 2018
SUSPENSION,POWER TRAIN,VISIBILITY/WIPER
1 complaint
MY DODGE JOURNEY HAS LESS THAN 70,000 MILES ON IT. AT THIS POINT THE ENTIRE REAR DRIVE SHAFT AND ALL MOTOR AND TRANSMISSION MOUNTS HAVE BEEN REPLACED. THEY WERE ALL SEVERELY DAMAGED. TIRES SHOW SIGNIFICANT WEAR EVEN THOUGH VEHICLE IS WITHIN ALIGNMENT STANDARDS. THE FAR LEFT VENT (DRIVER'S SIDE) BLOWS COOL AIR, BUT THE OTHER THREE FRONT VENTS ARE BLOWING HEAT. THERE IS A SEVERE, LOUD ROARING SOUND THAT HAS YET TO BE DIAGNOSED. THIS IS A RIDICULOUS AMOUNT OF PROBLEMS IN SUCH A SHORT TIME OF VEHICLE USAGE.
May 14, 2018
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE VEHICLE WILL LOSE POWER WHILE DRIVING DOWN THE ROAD AND SIMULTANEOUSLY THE TRACTION CONTROL LIGHT ACTIVATES FOLLOWED BY THE CAR LAUNCHING FORWARD AND THE SERVICE AWD AND ABS LIGHTS ACTIVATING. THE VEHICLE WAS TAKEN TO A CHRYSLER GARAGE WHICH DUPLICATED THE PROBLEM AND SAW THE FAULTS IN THE COMPUTER. HOWEVER THE GARAGE WAS UNABLE TO FORMULATE A SOLUTION. THEY STATED THEY CHECKED ALL THE CONNECTIONS AND RAN THE VEHICLE APPROXIMATELY 160 MILES WITHOUT ANY ADDITIONAL OCCURRENCES AND RELEASED THE VEHICLE WITHOUT ANY FURTHER REPAIR. 4 DAYS LATER AND APPROXIMATELY 150 MILES THE PROBLEM RECURRED IN A PARKING LOT WHILE BACKING UP WITH THE LIGHTS ACTIVATING IN THE SAME SEQUENCE.
Apr 30, 2018
VISIBILITY,ENGINE
1 complaint
2015 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE MALFUNCTION AND OTHER ISSUES. *LD THE CONSUMER STATED THE REAR HEATER WAS INOPERABLE. THE BLOWER MOTOR WAS REPLACED. *JS
Apr 03, 2018
AIR BAGS,UNKNOWN OR OTHER
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT DETERMINED IF IT WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM SEVERE BRUISING TO THE CHEST AND NECK AREAS DUE TO THE AIR BAG DEPLOYMENT. THE CONTACT WAS ALSO IN SEVERE PAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Mar 08, 2018
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
MY CATALYTIC CONVERTOR IS BAD, AND I'M ONLY AT 85,286 MILES. I CAN'T BELIEVE THIS PART IS ALREADY BAD ON A 2 YEAR OLD CAR. THIS HAPPENED WHEN I WAS DRIVING, AND MY CHECK ENGINE LIGHT CAME ON. NOTHING SPECIFIC HAPPENED THAT SHOULD CAUSE THIS ISSUE. ALSO, MY STRUTS ARE LEAKING. I DIDN'T EVEN KNOW THIS UNTIL I HAD MY CAR CHECKED AT THE DEALERSHIP. WHY ARE THESE PARTS FAILING ALREADY?
Jan 05, 2018
STEERING,AIR BAGS
1 complaint
THE CAR LOST POWER WHILE DRIVING UNABLE TO STEER OR STOP AND CAUSED A CRASH INJURING THE DRIVER AND TOTALING THE CAR *TT *TR
Jan 03, 2018
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE AIR BAG, THROTTLE CONTROL, AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED INTERMITTENTLY, ALONG WITH THE KEY FOB LIGHT. THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO OPERATE, CAUSING THE VEHICLE TO CRASH INTO THE WOODS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SPRAINED RIGHT ARM THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNDETERMINED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *TT
Jan 03, 2018
STEERING,SEATS
1 complaint
MY CAR STEERING WHEEL MAKE NOISE WHEN I TURN THE STEERING AND WAS TOLD IT'S IN RECALL I TAKE TO THE DEALER 3TIMRS ND THEY NEVER FIXED IT
Dec 27, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE DRIVING DOWN THE HIGHWAY, MY ALTERNATOR WENT OUT. THE BATTERY LIGHT CAME ON AND ALL OF THE LIGHTS STARTED FLASHING. I MANAGED TO EXIT THE FREEWAY AND GET TO A SAFE POINT. I AM REPORTING THIS BECAUSE I SEE THAT THERE WAS A RECALL ON 2011 - 2014 MODELS. THE VERY SAME THING HAPPENED TO MY VEHICLE.
Dec 05, 2017
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
WHILE DRIVING ON BUSY INTERSECTION VEHICLE JUST SHUT OFF ON ITS OWN. STEERING WHEEL LOCKED THEREFORE I HAD NO CONTROL. ALMOST CRASHED INTO ANOTHER VEHICLE AND MEDIAN. HAD TO WAIT FOR IT TO COME TO A COMPLETE STOP ON THE MIDDLE OF INTERSECTION TO BE ABLE TO RESTART IT.
Jul 08, 2017
WHEELS
1 complaint
TIRES HAVE HAD SEPARATION ISSUES ON TWO SEPARATE OCCASIONS - STEERING WHEEL HARD TO HANDLE AND VEHICLE SHAKING
Jul 03, 2017
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ELTRONIC STABILITY CONTROL LIGHT RANDOMLY COMES ON WHILE DRIVING AND FRONT PASSENGER HUB IS GOING OUT AT ONLY 30K MILES
Jun 15, 2017
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 60 MPH, THE BRAKES FAILED WHEN APPLIED AND THE EMERGENCY BRAKE INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE CONTACT WAS DIAGNOSED WITH SPRAINS TO THE RIGHT SHOULDER AND KNEE ALONG WITH INJURIES TO THE LOWER BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE INSURANCE INVESTIGATORS AND THEN TO THE BODY SHOP. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS NOT DESTROYED ACCORDING TO THE INSURANCE INVESTIGATOR. THE FAILURE MILEAGE WAS APPROXIMATELY 85,500.
Apr 17, 2017
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
WHILE MY HUSBAND WAS DRIVING HOME FROM WORK ON 3/14/17, HE STOPPED TO HELP A FELLOW OFFICER THAT WAS STRANDED, HE GOT OUT OF THE VEHICLE AND WAS HELPING THE OTHER OFFICER HE SMELLED SMOKE AND LOOKED BACK AND SAW THAT IT WAS OUR CAR ON FIRE. THE FIRE OCCURRED IN THE FRONT DRIVERS SIDE DOOR PANEL, HE WAS ABLE TO DRIVE THE VEHICLE HOME,AFTER HE THOUGHT THE FIRE WAS OUT. THE NEXT DAY HE DROVE THE CAR TO THE AUTO SHOP,WHILE ON THE WAY THERE THE FIRE RESTARTED,HE WAS ABLE TO MAKE IT TO THE BODY SHOP. THE VEHICLE SAT AT THE DEALER SHIP FOR 13 OR 14 DAYS BEFORE WE FINALLY GOT THE OKAY FROM CHRYSLER TO FIX IT. THE MECAHANICAL PART WAS FIXED, HOWEVER THE SEVER SMELL FROM THE SMOKE,BURNT RUBBER,AND PLASTIC WAS NOT. WE DID TAKE THE VEHICLE BACK,AND THE DEALERSHIP DID DO EVERYTHING THEY COULD TO GET THE SMELL OUT, THE SMELL IS STILL THERE. THIS IS THE ONLY VEHICLE WE HAVE.SO WE HAVE HAD NO CHOICE, BUT TO DRIVE IT. MY BOYS BOTH HAVE SEVERE ASTHMA AND ALLERGIES, SO RIDING IN A CAR WITH A CONSTANT ODOR OF SMOKE AND BURNT STUFF IS EXTREMELY UNHEALTHY. MY HUSBAND HAS ALSO HAD A COUGH FROM THE SMOKE INHAILATION THAT OCCURRED, HE IS CURRENTLY COUGHING STUFF UP OUTTA HIS LUNGS. I HAVE MADE AT LEAST 20-25 PHONE CALLS TO CHRYSLER, AND HAVE NOT RECEIVED ONE BACK, WE HAVE NOT EVEN RECEIVED THE REPORT FROM THE FIRE INSPECTOR THAT THEY SENT. I WOULD REALLY JUST LIKE TO GET SOME ANSWERS AND KNOW MY RIGHTS. ANY AND ALL HELP WOULD BE GREATLY APPRECIATED.
Apr 10, 2017
CHILD SEAT,UNKNOWN OR OTHER
1 complaint
THE GRACO SNUGRIDE 30 STICKS TO THE BASE WHEN TRYING TO RELEASE IT. THE STRAPS TIGHTEN UNEVENLY.
Mar 05, 2017
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I AM NOT SURE IF THIS WARRANTS A COMPLAINT BUT WHEN I WREAKED MY VEHICLE MY AIRBAGS DID NOT DEPLOY. I WAS TRAVELING ABOUT 50MPH ON A MAIN ROAD IT WAS NIGHT TIME AND HAD STARTED TO RAIN AND I HIT A COW THAT WAS STANDING IN THE MIDDLE OF THE ROAD. THERE WAS ABOUT $8000 DOLLARS WORTH OF DAMAGE TO MY VEHICLE. I AM JUST CURIOUS AS TO WHY AIRBAGS DIDN'T DEPLOY. SHOULD THEY HAVE?
Jan 30, 2017
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
I PURCHASED MY VEHICLE IN NOVEMBER 2015, JUST TWO WEEKS AGO WHILE STOPPED AT A LIGHT MY VEHICLE JUST TURNED OFF . WHEN TRYING TO RESTART MY VEHICLE JOLTED THEN TURNED ON, I TOOK TO THE DEALERSHIP THEY STATED ALL IT NEEDED WAS A SOFTWARE UPDATE AND IT WOULD FIX IT AND THAT IT WOULD NEVER HAPPEN AGAIN. WHILE 4 DAYS LATER IT HAPPENED AGAIN THIS TIME THE VEHICLE WAS IN MOTION WE WERE TURNING A CORNER AND BAM THE CAR TURNS OFF AGAIN ALMOST GETTING SLAMMED BY ANOTHER VEHICLE. I HAD TO HELP MY.HUSBAND PULL THE WHEEL TO TURN, THE STEERING WHEEL LOCKED BRAKED DIDN'T WORK OR ACCELERATOR. I OPENED A CASE WITH CHRYSLER AND THEY SAY THEY CAN'T DO ANYTHING FOR ME. I REALLY NEED HELP.WITH THIS SOME PLEASE HELP THIS IS A UNSAFE VEHICLE
Aug 06, 2016
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
I HAVE RECIEVED 3 RECALLS AND ALL OF THEM THE MANUFACTURER JUST SAYS TO CONTACT DEALER FOR VEHICLE INSPECTION AND PART REPAIR. ITS BEEN 3 MOS AND POWAY DODGE DEALER SAID TO WAIT TILL I GOT ANOTHER RECALL NOTICE THAT PARTS HAVE BEEN DISTRIBUTED. I AM WONDERING IF I NEED TO HAVE THE ACCIDENT BEFORE THE COMPANY ACCEPTS RESPONSABILITY FOR REPAIRS OR WORST DEATHS IN MY FAMILY. I HAVE A TWO YEAR OLD AND AN 8 YEAR OLD TO PROTECT MR. CEO/VP. FIRST IT WAS THE BREAKS, THEN SEAT BELT, NOW NAVIGATION SYSTEM. I ALSO HAVE NOT BEEN ABLE TO USE ONE OF THE AIR CONDITION VENTS IN FRONT SEAT CAUSE ITS NEVER CIRCULATED SINCE I BOUGHT IT. WAS MY CAR MADE ON A FRIDAY BEFORE HAPPY HOUR?
Mar 10, 2016
SERVICE BRAKES,ENGINE
1 complaint
IN DEC 2015 I RECEIVED A RECALL NOTICE AND WAS INFORMED THAT ANOTHER NOTICE WOULD BE SENT WHEN I WAS TO CONTACT THE DEALER. THIS IS FOR THE ANTI-LOCK BRAKE SYSTEM. THE 2ND NOTICE WAS RECEIVED IN JAN16. I CALLED THE DEALER ON 1/4 AND 1/21/16 AND WAS TOLD THEY DID NOT HAVE AND DID NOT KNOW WHEN THEY WOULD HAVE THE PART TO MAKE THE REPAIR. THEY SAID THEY WOULD TAKE MY NAME AND NUMBER AND PUT ME ON THE WAITING LIST AND CALL ME WHEN THE PART WAS IN. IT IS 3/1/16 AND I HAD NOT HEARD FROM LANDMARK DODGE WHERE I PURCHASED THE VEHICLE FROM AND HAD BEEN IN CONTACT WITH. I CALLED THEM TO SEE IF THEY HAD THE PART AND GUESS WHAT THEY SAID THEY JUST HAPPEN TO GET 5 IN TODAY! HOWEVER THEY COULD NOT SCHEDULE THE REPAIR UNTIL 4/1/16. WE ARE TALKING ABOUT THE BRAKE SYSTEM HERE. 4 MONTHS TO DO A REPAIR THAT THE MANUFACTURER KNEW WAS REQUIRED FOR SAFETY SAKE. I REALLY FEEL THE NHTSA SHOULD LOOK INTO THIS. ALSO THIS IS THE 2ND RECALL ON THIS VEHICLE AND I HAVE NOT EVEN OWNED IT FOR A YEAR YET. THE FIRST WAS THE ENGINE BEAUTY COVER WHICH WE HAD TO WAIT FOR THAT PART ON ALSO. WE HAVE BEEN FORCED TO DRIVE WITH A FAULTY ANTI-LOCK BRAKE SYSTEM CONTROL MODULE ON THIS VEHICLE FOR AT LEAST 3 MONTHS. AND THAT WAS JUST SINCE WE WERE NOTIFIED. THIS IS UNREASONABLE AND A SAFETY ISSUE THAT REALLY SHOULD BE ADDRESSED. AND I DON'T THINK THE DEALER WAS EVEN GOING TO CALL ME BACK AS THEY SAID THEY WOULD.THANK YOU. *TR
Mar 01, 2016
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
ON EARLY DECEMBER 2015, WATER LEAK INSIDE MY VEHICLE, I BROUGHT THE VEHICLE TO KENDALL DODGE, THE BACK SEAT CONTAINERS WERE FILL WITH WATER, THE CARPET WAS WET AS WELL, KENDALL DODGE KEEP THE VEHICLE FOR A ONE AN A HALF WEEK, WHEN THEY CALL ME TO ADVISED ME THAT THE VEHICLE WAS READY WHEN I SHOW UP TO THE DEALER TO PICK UP THE CAR THE CASE MANAGER SHOW ME THE VEHICLE IT WAS NOTED THAT THE BACK SEAT CONTAINER WERE HALF WAY WITH WATER, I ASK THE CASE MANAGER WHAT WAS DONE IN MY VEHICLE SHE COULDN'T ANSWER SHE APOLOGIZED AND SHE TOLD ME THAT SHE WILL SEND THE CAR BACK TO THE SHOP, 3 DAYS LATER THEY CALL ME AGAIN TO TELL ME THAT THE VEHICLE WAS READY, WHEN I PICK UP THE CAR AN INSPECTION WAS DONE AND IT WAS NOTED THAT THE BACK CONTAINER HAD RUST, I ASK AGAIN, NO RESPONSE, SINCE THE BEGINNING OF THIS I BEEN IN CONTACT WITH CHRYSLER, I HAD REQUESTED MOLD TEST OR REPLACEMENT OF THE CARPET, THE VEHICLE SMELLS BAD HAD RUST I DONT KNOW IF IT HAS MOLD CHRYSLER KEEP GIVING ME THE RUN AROUND, THIS VEHICLE WAS NEW WHEN IT WAS PURCHASE MAY 26 2015, IN ADDITION THE TRANSMISSION KEEP GIVING ME PROBLEMS IT SEEMS THAT THEY ARE DEFAULTING IN THE AGREEMENT THAT WAS MADE WHEN I PURCHASE AND SIGN FOR THIS VEHICLE, I HAVE TWO LITTLE GIRLS AND THEY SPEND A LOT OF TIME IN THIS VEHICLE GOING TO SCHOOL AND PLACES AND AM NOT SURE IF THIS VEHICLE IS SAFE FOR THEM, PLEASE HELP MY TEL: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 26, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I AM EXPERIENCING INTERMITTENT ISSUES WITH THE ILLUMINATION OF TNE INTERIOR LIGHTING TO INCLUDE THE 4.3-INCH TOUCH SCREEN DISPLAY, THE TS DISPLAY HAS AT TIMES NOT ILLUMINTATED FOR UP TO A FULL MINUTE. ALSO AT TIMES THE INTERIOR LIGHTING WILL DIM FOR NO REASON, NO EXTERNAL LIGHTING HAS CHANGED TO CAUSE THIS TO HAPPEN. UCONNECT OFTEN WILL HAVE ISSUES WITH CONNECTING TO PHONE. THE ILLUMINATION ISSUES OCCUR EITHER AFTER THE VEHICLE HAS JUST BEEN STARTED OR IT HAS OCCURED WHILE DRIVING. WE ARE ALSO EXPEREINCING ISSUES WITH THE BRAKE BEING DIFFICULT TO PRESS DOWN ON WHEN ATTEMPTING TO START THE VEHICLE, EITHER WITH THE REMOTE START OR WITHOUT. WE RECENTLY HAVE TAKEN IN THE VEHICLE TO HAVE IT INSPECTED AND THEY DID NOT SEE ANY ISSUES. THE DEALER DID NOT EVEN THINK ABOUT UPDATING ANY SOFTWARE WHICH MIGHT RESOLVE THIS ISSUE, AS I AM SEEING ONLINE HERE: HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS.ACTION?SEARCHTYPE=PROD&PRODTYPE=V&TARGETCATEGORY=A&ACTIVETAB=3&SEARCHCRITERIA.MODEL_YR=2015&SEARCHCRITERIA.MAKE=DODGE&SEARCHCRITERIA.MODEL=JOURNEY&SEARCHCRITERIA.PROD_IDS=1978691
Jan 29, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE JERKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. PARTS DISTRIBUTION DISCONNECT.
Jan 21, 2016
PARKING BRAKE
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE PARKED ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS DOWN A HILL. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED AND IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Nov 17, 2015
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT OBSERVED THAT ALL OF THE WINDOWS WERE SEPARATING FROM THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Aug 25, 2015
Frequently Asked Questions
How many problems does the 2015 DODGE Journey have?
The 2015 DODGE Journey currently has 540 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2015 DODGE Journey?
The most common problems reported for the 2015 DODGE Journey are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2015 DODGE Journey problem data come from?
All problem and complaint data for the 2015 DODGE Journey comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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