1997 DODGE Ram Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1200
Complaints Reported
Complaints by Component
POWER TRAIN
148 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRYING TO SHIFT THE VEHICLE OUT OF PARK, IT FAILED TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH AN UNSPECIFIED INTERNAL TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Mar 10, 2015
REPLACED THE TRANSMISSION IN A 1997 DODGE RAM 1500 AND IT IS STILL SCREWING UP. TRUCK ONLY HAD 12000 MILES ON IT. *TR
Jul 14, 2011
LINES STARTING LEADING AN BURNED TRANSMISSION OUT DON'T PULL AT ALL ANYMORE 97 DODGE RAM 1500 SPORT. *TR
Nov 06, 2010
TRANSMISSION FAILURE IN 1997 DODGE RAM 1500. TRANSMISSION FAILED AND WOULD NOT SHIFT INTO HIGHER GEARS. WOULD NEVER GO FASTER THAN 40 MILES AND HOUR. *TR
Jul 19, 2008
TL*THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE DRIVING 55 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO AN INSPECTION STATION AND THE TRANSMISSION WAS REPAIRED. THE MECHANIC STATED THAT THE REPAIR WAS PREVIOUSLY PERFORMED BY THE DEALER ON AUGUST 19, 1997 UNDER NHTSA CAMPAIGN ID NUMBER 97V084000 (POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES). THE DEALER FAILED TO USE A STAINLESS STEEL RETAINER FOR THE REPAIR AS STATED IN THE RECALL NOTICE. INSTEAD, THE ORIGINAL PLASTIC PART WAS STILL ON THE VEHICLE. THE FAILURE MILEAGE WAS 72000. UPDATED 05/06/08 *BF THE CONSUMER STATED THE DEALER DID NOT MAKE THE REPAIR AND THE TRANSMISSION EVENTUALLY FAILED.
Apr 01, 2008
+ 143 more complaints for this component
SERVICE BRAKES, HYDRAULIC
147 complaints
HARD BRAKE LINE FOR REAR BRAKES BROKE WHERE CORRODED WHEN I DEPRESSED THE BRAKE PEDAL CAUSING ME TO LOOSE BRAKE PRESSURE AND CAUSED MY BRAKES NOT TO WORK NARROWLY AVOIDING AN ACCIDENT. *TR
Apr 19, 2011
1997 DODGE RAM 1500, LEFT REAR BRAKE LINE FAILURE LOCATED BEHIND THE FUEL TANK. *TR
Sep 28, 2010
BRAKE LINE CORRODED ON DRIVERS SIDE REAR BEHIND GAS TANK. REPLACED. *TR
Oct 04, 2009
BRAKE FAILURE DUE TO BRAKE LINE FAILURE BEHIND THE FUEL TANK AND BEHIND THE PASSENGER SIDE FRONT WHEEL. *TR
Aug 17, 2008
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE BRAKE LINES HAVE RUSTED IN THREE PLACES. THE FAILURES OCCURRED NEAR THE MASTER CYLINDER AND THE FRAME RAIL. WHILE APPROACHING A STOP SIGN AT APPROXIMATELY 10 MPH, THE BRAKES FAILED. THE BRAKES ALSO FAILED IN HIS DRIVEWAY AND AT A DRIVE THROUGH WINDOW. THE BRAKE LINES WERE REPLACED IN PARTS SINCE THE DEALER NO LONGER SELLS THE ALL OF THE ORIGINAL PARTS. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT IT OCCURS AS THOUGH IT WERE NORMAL WEAR AND TEAR. THE VEHICLE IS CONSIDERED AN 8800 DUE TO THE WEIGHT CLASS. THE VEHICLE IS UP-TO-DATE ON ITS ROUTINE MAINTENANCE. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 94,000. UPDATED 03-04-08 *BF THE REAR BRAKES STARTED TO LOCK UP EVER SINCE THE BRAKES LINES STARTING TO DETERIORATE. UPDATED
Jan 17, 2008
+ 142 more complaints for this component
STRUCTURE
86 complaints
BARE BONES OF DASH CRACKING/SHATTERING COUSINS BUTTONS/ INSTRUMENT CLUSTER/ SWITCHES TO FALL AROUND AND ON ME WHILE DRIVING. CANNOT SECURE ANY THING IN DASH DUE TO THE CRACKING/ SHATTERING OF INTERNAL DASH. CANNOT SECURE BOLTS OR CLIPS TO BARE BONES OF DASH . CRACKING/ SHATTERING HAS CAUSE THERE TO BE NO WERE TO ATTACH PARTS TO.ALL OF DASH IS AFFECTED. *TR
Nov 11, 2014
ALRIGHT SO AS I BOUGHT MY TRUCK AND HAVE ASKED AROUND MANY PLACES AND ALL HAVE THE SAME TYPE OF RUST AND MOST OF IT IS WHERE THE IDLER ARM BRACKET MEETS THE FRAME AT THE FRONT FRAME RAIL ON THE PASSENGER SIDE ONLY AND ALSO THE FRAME HAS BEEN WELL TAKING CARE OF YOU CAN LOOK DOWN THE REST OF THE WHOLE FRAME AND ITS BARELY TOUCHED BY ROT AND WHAT HAPPENS IS IT TENDS TO RUST OUT AND THEN BREAKS AND CAN CAUSE A ACCIDENT MANY PEOPLE CONSIDER PATCHING IF ITS NOT TOO BAD AND MANY HAVE JUNKED IT DUE TO IT BEING NOT REPLACE ABLE DODGE HAS BEEN CONTACTED MANY TIMES ALSO AND REFUSE TO DO ANYTHING ABOUT IT SOMETHING NEEDS DONE ABOUT THESE CHEAPLY MADE FRAMES I'VE OWNED VEHICLES 9 YEARS OLDER AND THE FRAMES WHERE NO WHERE NEAR ROTTED. *TR
Oct 17, 2014
DASH STARTED WITH SMALL CRACKS, NOW HUGE HOLES AND NOTHING REALLY HOLDING THE DASH UP NOW!! *TR
Sep 19, 2014
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Jul 22, 2013
THE ENTIRE DASH PANEL HAS CRACKED AND SHATTERED. THE ENTIRE TOP PORTION OF THE DASH PANEL IS MISSING, EXPOSING THE GAUGES AND WIRES. THE BEZEL AROUND THE GAUGES AND CUP HOLDER IS CRACKED. THE REMAINING PART OF THE DASH PANEL IS LOOSE AND VIBRATES, MAKING NOISES DURING TRAVEL. DASH CONTINUES TO CRACK AND FALL APART DURING TRAVEL. *TR
Dec 29, 2012
+ 81 more complaints for this component
AIR BAGS
60 complaints
While driving truck down road air bag exploded for no apparent reason , no large bumps or impacts to vehicle..Cab filled with dust and smoke Luckily was able to stop although my hearing is greatly impaired now..
Jun 10, 2021
I HAD BEEN DRIVING MY 1997 RAM 1500 4X4 TRUCK, I STOP THE VEHICLE, SHUT OFF THE ENGINE, OPENED THE DRIVER'S DOOR AND STARTED TO STEP OUT OF THE VEHICLE. AS I WAS HALF WAY OUT OF THE VEHICLE THE DRIVER'S AIRBAG WENT OFF, HITTING MY RIGHT SHOULDER AS IT DEPLOYED. I AM VERY LUCKY IT DID NOT DEPLOY A SECOND SOONER. I WADDED THE BAG UP AND TAPED THE STEERING WHEEL BACK TOGETHER, I GUESS THE IS NOTHING ELSE I CAN DO. I WORRY NOW ABOUT MY FATHER, WHOM HAS A 1995 RAM 1500 4X4 TRUCK. I LOOKED UP ONLINE AND I SEE THAT ONLY THE 2003 RAM 1500 AND NEWER TRUCKS FALL INTO THE RECALL, BUT WHAT ARE THE CHANCES THAT MY FATHER'S TRUCK MIGHT DO THE SAME THING AS MINE DID LAST WEEK, WITH HIS BEING 2 YEARS OLDER EVEN.
Sep 04, 2015
WHILE DRIVING THE VEHICLE THE AIR BAG LIGHT CAME ON. AFTER REACHING MY DESTINATION ABOUT 5 MINUTES OR SO LATER. I PULLED INTO A PARKING SPACE PUT THE TRUCK IN PARK, TURNED OFF THE IGNITION, OPENED THE DOOR AND THE DRIVERS AIRBAG DEPLOYED ALL BY ITSELF. LUCKILY I WAS SITTING BACK IN THE SEAT STARTING TO EXIT THE VEHICLE WHEN IT DEPLOYED. NOW I HAVE BEEN WITH THIS TRUCK SINCE IT WAS PURCHASED AND IT HAS NEVER BEEN IN A ACCIDENT. IT ACTUALLY SET FOR A LARGE PART OF ITS LIFE BECAUSE I DROVE A COMPANY VEHICLE FOR MY JOB. I CALLED THE DODGE DEALER WHERE WE BOUGHT THE TRUCK AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE OF THE AGE OF THE TRUCK AND TOLD ME I SHOULD CONTACT DODGE DIRECTLY. I CALLED DODGE AND EXPLAINED WHAT HAPPENED TO THE LADY THAT ANSWERED AND THE FIRST THING SHE ASKED WAS IF I WAS INJURED. I TOLD HER LUCKILY NO BUT ME OR SOMEONE COULD HAVE BEEN KILLED IF I WOULD HAVE BEEN DRIVING. SHE FINISHED TAKING THE REPORT AND SAID SOMEONE WOULD CONTACT ME IN 2-3 DAYS. I RECEIVED A LETTER FROM DODGE ABOUT A WEEK LATER STATING THAT SINCE THERE WERE NO RECALLS OR WARRANTIES LISTED FOR THE TRUCK PER THE SERIAL NUMBER I SHOULD CONTACT MY INSURANCE COMPANY AND IF THEY FEEL ITS A MANUFACTURING RESPONSIBILITY ,THEY HAVE SUBROGATION RIGHTS. NOW YOU WOULD THINK DODGE WOULD WANT TO KNOW WHAT MADE THIS HAPPEN FOR THE SAFETY OF THEIR CUSTOMERS. I HAVE FOUND THAT THERE WAS A RECALL ON THESE TRUCKS BUT MY SERIAL NUMBER WAS NOT INVOLVED IN THAT RECALL. MY TRUCK IS IN VERY GOOD CONDITION AND I'M AFRAID THE INSURANCE COMPANY IS GOING TO TOTAL IT BECAUSE OF ITS AGE.SOMEONE NEEDS TO MAKE THESE MANUFACTURERS STAND BEHIND THEIR PRODUCTS ESPECIALLY WHEN IT INVOLVES THE SAFETY EQUIPMENT. ANY HELP IN THIS MATTER YOU CAN PROVIDE WOULD BE APPRECIATED.
Jun 15, 2015
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER AN UN-RELATED SERVICE TO THE VEHICLE. THE WARNING LIGHT REMAINED ILLUMINATED FOR SEVERAL MONTHS. LATER, WHILE REVERSING FROM A SERVICE BAY AT APPROXIMATELY 5 MPH, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT THE CHEMICALS FROM THE AIR BAG CAUSED BURNS TO THE FACE AND EYES, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT JUMPED OUT OF THE DRIVER SIDE OF THE VEHICLE AND WAS NEARLY RUN OVER BY THE VEHICLE THAT WAS STILL MOVING IN REVERSE. THE VEHICLE WAS DIAGNOSED BY A MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT AIR BAG SENSOR FAILED AND CAUSED THE INADVERTENT AIR BAG DEPLOYMENT. THE CONTACT WAS ALSO ADVISED OF NHTSA CAMPAIGN NUMBER: 99V02300 (AIR BAGS: FRONTAL). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. ADDITIONALLY, THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NO LONGER BEING MANUFACTURED. THE CONTACT WAS CONCERNED BECAUSE HE HAD NOT BEEN MADE AWARE OF THE RECALL UNTIL AFTER THE FAILURE HAD BEEN EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 12/09/14*LJ
Oct 28, 2014
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE REVERSING AT APPROXIMATELY 5 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 00V02300 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Oct 22, 2014
+ 55 more complaints for this component
TIRES
58 complaints
WHILE DRIVING A DODGE RAM 2500, WITHOUT ANY LOAD AND AT A SPEED OF 35 MPH ON A STRAIGHT SMOOTH ROAD THE REAR RIGHT TIRE BURST FOR NO APPARENT REASON. A LOCAL FIRESTONE DEALER BELIEVES THAT THE TIRE WAS PUNCTURED AND AT A LOW PRESSURE. I DO NOT BELIEVE THAT AS A VISUAL INSPECTION PRIOR TO THE TRIP WHICH RESULTED IN THE BLOWOUT DID NOT INDICATE A LOW PRESSURE.
Nov 29, 2019
DEAN MUD TERRAIN RADIAL SXT LT265/75R16 MANUFACTURED JANUARY 2006. TIRE'S WITH 22,000 MILES. TREAD SEPARATED FROM CASING CAUSING A BUBBLE, TIRE REPLACED. SECOND TIRE HAD A BLOWOUT THREE WEEKS LATER AFTER TIRE INSPECTION.
Aug 19, 2015
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500 EQUIPPED WITH A FIRESTONE DESTINATION TIRES, SIZE P265/75/16. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT DRIVER'S SIDE TIRE FAILED AND CAUSED THE RIM AND ROTORS TO BECOME DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 91,000. THE TIRE FAILURE MILEAGE WAS 1,088.
Dec 02, 2013
BOUGHT A SET OF B.F. GOODRICH ALL TERRAIN T/A KO LT235/85R16 LRE DOT BFORUH21 ON NOV.21, 2011. MY TRUCK IS A 1997 DODGE 2500 4X4 5.9L DIESEL. HAD 217,260 MILES ON IT. ON WEDNESDAY, APR. 4, 2012 AT ABOUT 10:30 P.M. MY HUSBAND WAS DRIVING US HOME. THE REAR PASSENGER TIRE TREAD CAME COMPLETELY OFF IN ONE PIECE AND ALL THAT WAS LEFT ON THE RIM WAS THE PERFECT SIDEWALLS. I SEE B.F. GOODRICH HAS RECALLED THIS SAME TIRE BEFORE FOR THE SAME PROBLEM. *TR
Apr 07, 2012
TL* THE CONTACT OWNED A 1997 DODGE RAM 1500 EQUIPPED WITH TOYO NETO ALL TERRAIN TIRES SIZE 285/75/R16. THE CONTACT STATED THAT THE TREAD SEPARATED ON ALL FOUR TIRES. WHIE DRIVING 45 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE VEHICLE WAS DESTROYED AND ONE INJURY WAS REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS ADVISED TO SEND IN ONE OF THE TIRES FOR INSPECTION. THE DOT NUMER AND VIN WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 54,000. THE VIN WAS UNAVAILABLE. UPDATED 8/30/11 *CN
Jul 26, 2011
+ 53 more complaints for this component
STEERING
55 complaints
STEERING WHEEL MECHANISM LOCKED IN PLACE AT 50MPH CRASHING INTO A TELEPHONE/ELECTRICAL POLE WITH LIVE WIRES COMING DOWN AROUND VEHICLE. INJURIES SIGNIFICANT. CHP AGREED MECHANISM LOCKED. DODGE/CHRYSLER CORPORATION SAID THEY HAD NO RESPONSIBILITY FOR STEERING WHEEL LOCKING UP WHILE AT 50MPH. *TR
Jun 11, 2014
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CHANGING LANES WHEN THE STEERING WHEEL AND BRAKE PEDAL EXHIBITED AN UNUSUAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE FAILURE WITHIN THE INTERMEDIATE SHAFT, WHICH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.
Dec 14, 2010
TL* THE CONTACT OWNS A 1997 DODGE 1500. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS ADVISED BY THE DEALER THAT THE FRONT OUTER TIE ROD ENDS WERE DEFECTIVE. THE DEALER REPAIRED THE VEHICLE. THE CONTACT STATED THE TIE RODS THAT WERE REPLACED BY THE DEALER FAILED. THE DEALER ADVISED THE CONTACT THAT SINCE THERE WAS NO WARRANTY AND THE CONTACT BE LIABLE FOR THE REPAIR. THE VEHICLE WAS REPAIRED AND BOTH OF THE TIE RODS FAILED A THIRD TIME. THE CONTACT SPOKE WITH THE DEALER WHO OFFERED NO ASSISTANCE. THE CONTACT STATED THE PARTS NEEDED FOR A THIRD REPAIR WERE NOT AVAILABLE BECAUSE THERE WAS A BACKLOG ON ORDERING THE PART. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,900 AND THE CURRENT MILEAGE WAS NOT UNKNOWN.
Jun 11, 2010
TL*THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE ATTEMPTING TO MAKE A LEFT HAND TURN AT 5 MPH, THE STEERING COLUMN LOCKED UP AND THE CONTACT LOST CONTROL OF THE VEHICLE. NO WARNING SIGNS WERE ILLUMINATED AT THE TIME OF THE FAILURE. THE FAILURE OCCURRED THREE ADDITIONAL TIMES. SHE TOOK THE VEHICLE TO TWO LOCAL MECHANICS, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT IS PLANNING TO TAKE THE VEHICLE TO BE INSPECTED BY A TECHNICIAN. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 69,800 AND CURRENT MILEAGE WAS 69,885.
May 12, 2008
I DROVE 20 MILES TO PICK UP MY ELDERLY FATHER TO TAKE HIM OUT TO LUNCH LAST FRIDAY, THE 21ST OF MARCH, 2008. AFTER WE GOT IN MY TRUCK, (1997 DODGE RAM PU 1500), I PUT IN REVERSE TO BACK OUT OF THE PARKING LOT, I HEARD A HISSING SOUND AND REALIZED THE AIR WAS COMING OUT OF MY TIRE. I GOT OUT OF THE TRUCK, THE TIRE WAS FLAT AND I NOTICED THE TIE ROD HAD BROKEN, AND DROPPED DOWN AND PUT A HOLE IN THE RIM OF MY TIRE. IF I HAD BEEN DRIVING 55MPH DOWN THE HIGHWAY, WE WOULD HAVE BEEN SEVERELY INJURED OR WORSE YET, KILLED!! IT COST ME OVER $350 AND I HEARD SOMEONE ELSE SAY THAT SOMEONE THEY KNEW HAD THE SAME EXPERIENCE. I DID NOT HEAR ANYTHING BEFORE TO ALERT ME TO THE FACT THAT ANYTHING WAS WRONG WITH THE TIE ROD. I FEEL THIS IS A DANGEROUS DEFECT AND CHRYSLER SHOULD LOOK INTO THIS SITUATION-ESPECIALLY SINCE I HAD NO WARNING. I ALSO HAD TO HAVE MY TRUCK TOWED 20 PLUS MILES TO REPAIR SHOP,(AND HAD TO PAY THE TOW BILL), HAD TO HAVE SOMEONE ELSE DRIVE 20 MILES TO COME AND GET ME AND I WAS WITHOUT USE OF MY TRUCK FOR TRANSPORTATION FOR AWHILE. *TR
Mar 26, 2008
+ 50 more complaints for this component
ENGINE AND ENGINE COOLING
54 complaints
1997 DODGE RAM 1500 EXPLODED AND CAUGHT MY MOTHER IN LAWS HOUSE ON FIRE. *TR
May 24, 2010
TL*THE CONTACT OWNS A 1997 DODGE RAM. AFTER STOPPING THE VEHICLE, THE ENGINE AND OIL LIGHTS ILLUMINATED. THE DEALER DIAGNOSED THE FAILURE ON THREE OCCASIONS AND STATED THAT THE COMPRESSOR SENSORS WERE LOW AND ADVISED THE CONTACT TO ADD TWO QUARTS OF OIL PER WEEK. HOWEVER, THE OIL LIGHT CONTINUED TO ILLUMINATE INTERMITTENTLY. THE CONTACT DID NOT CONFIRM IF THE VEHICLE HAD ANTILOCK BRAKES. THE VIN WAS CONFIRMED, BUT APPEARS TO BE INVALID. THE FAILURE MILEAGE WAS 133,200 AND CURRENT MILEAGE WAS 134,400.
Mar 07, 2008
VEHICLE ENGINE COMPARTMENT FIRE RESULTING IN THE DESTRUCTION OF VEHICLE. *NM
Nov 16, 2005
MY DODGE 1997 RAM 2500 TRUCK WITH 8.0L V-10 ENGINE SUFFERED SUDDEN AND COMPLETE LOSS OF OIL PRESSURE AND SUBSEQUENT ENGINE SEIZURE ON 13 AUGUST 2005. THE TRUCK HAD 74254 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE FAILURE. THE OIL LEVEL IN THE ENGINE WAS NORMAL (FULL) AT THE TIME OF THE FAILURE. AFTER THE ENGINE FAILURE, THE TRUCK WAS TOWED TO THE DODGE TRUCK DEALER IN BOZEMAN, MONTANA. I WAS ADVISED BY THE ASSISTANT SERVICE MANAGER THAT HE HAD SEEN SEVERAL DODGE TRUCK V-10??S WITH SEIZED ENGINES DUE TO OIL PUMP FAILURES BUT HE KNEW OF NO FACTORY PROGRAM TO CORRECT THE PROBLEM. WITHIN A FEW DAYS THE DEALER PROVIDED AN ESTIMATE OF $9461 TO REPLACE THE ENGINE WITH A MOPAR REBUILT ENGINE AND PROVIDE A 3-YEAR WARRANTY ON THE WORK. GIVEN THE RELATIVELY HIGH REPAIR COST QUOTED BY THE DEALER, AND AN APPARENT LACK OF ANY FACTORY PROGRAM TO COVER EVEN A PORTION OF THE REPAIR COST, I ELECTED TO HAVE THE ENGINE REBUILT BY A LOCAL INDEPENDENT REPAIR SHOP. DURING DISASSEMBLY OF THE ENGINE, IT WAS FOUND THAT ONE OF THE GEARS IN THE OIL PUMP HAD FRACTURED (BROKEN) IN SEVERAL PLACES. THESE FRACTURES CAUSED A SUDDEN AND COMPLETELY UNEXPECTED FAILURE OF THE OIL PUMP, A COMPLETE LOSS OF ENGINE OIL PRESSURE, AND SUBSEQUENT SEIZURE OF THE ENGINE A FEW SECONDS OF OPERATION LATER. THE OIL PUMP GEARS WERE PHOTOGRAPHED AND THESE IMAGES CAN BE PROVIDED. THE INNER GEAR IS BROKEN IN SEVERAL PIECES. ALL OF THE OIL PUMP PARTS ARE AVAILABLE FOR INSPECTION. SINCE OIL PUMP GEARS ARE INTERNAL ENGINE PARTS NOT SUBJECT TO ROUTINE PERIODIC MAINTENANCE AND NOT SUBJECT TO ABUSE BY THE VEHICLE OPERATOR, THE FAILURE IS CLEARLY DUE TO MATERIAL DEFECT OR MANUFACTURING DEFECT. A SUDDEN AND UNEXPECTED ENGINE SEIZURE IN A HIGHWAY VEHICLE IS A SERIOUS SAFETY ISSUE. SINCE THE REPORTED 8.0L V10 ENGINE SEIZURE IS NOT AN ISOLATED CASE, YOU SHOULD CONSIDER AN IMMEDIATE PRODUCT RECALL OF DODGE TRUCKS WITH THE 8.0L V10 ENGINE, OR OTHER CORRECTIVE ACTION, TO REDUCE FUTURE OCCURRENCES OF THE SAME PROBLEM. *NM
Nov 16, 2005
VEHICLE WAS PULLING A TRAILER AT 40 MPH, IN THE PROCESS,THE REAR EXHAUST MANIFOLD BOLTS CAME OUT, ALLOWING A LOT OF HEAT TO ESCAPE THROUGH THE JOINT ATTACHMENT. THE HEAT SET THE INSULATION WALL ON FIRE. THE FIRE MELTED THE HYDRAULIC LINE TO THE CLUTCH.*AK
Mar 03, 2005
+ 49 more complaints for this component
FUEL SYSTEM, GASOLINE
53 complaints
UPON EXITING VEHICLE AFTER SHORT TRIP (2 MILES), NOTICED STRONG FUEL ODOR. LOOKED UNDER TRUCK AND OBSERVED FUEL STREAMING DOWN OVER HOT EXHAUST PIPE BENEATH ENGINE COMPARTMENT. INSPECTION OF ENGINE REVEALED BURST LINE CONNECTING FUEL RAILS, CAUSING FUEL TO SPRAY OVER HOT ENGINE/EXHAUST, EXTREME FIRE HAZARD. CANNOT BE DRIVEN DUE TO FIRE HAZARD. LINE IS NOT RUBBING ON ANYTHING OR FLEXING TO CAUSE FAILURE. *TR
Aug 14, 2014
DRIVING TRUCK IN TOWN AT APP 30MPH WHEN FUEL TANK FELL FROM TRUCK STRIKING PAVEMENT. OPENED A 5INCH HOLE IN TANK LETTING FUEL ESCAPE ONTO ROAD & VEHICLE. TANK FELL BETWEEN TRUCK FRAME AT ANGLE MAKING CONTACT WITH ROAD. FUEL SPRAY ON ROAD & TRUCK UNTIL ABLE TO STOP. *TR
Feb 26, 2014
THE VEHICLE LEAKS FROM THE TOP OF THE TANK. I HAVE HAD IT REPAIRED ONCE BY A DODGE DEALERSHIP BUT IT HAS STARTED LEAKING AGAIN AROUND THE FUEL PUMP. I HAD THE FUEL PUMP REPLACED AND IT HAS STARTED LEAKING AGAIN. I HAVE HAD IT CHECKED BY ANOTHER DEALER AND THE TANK ITSELF IS CRACKING. THEY NOTED NO DAMAGE AROUND TANK OR TO OTHER COMPONENTS. THEY TESTED THE ORIGINAL PUMP AND IT DID NOT LEAK. THE LEAK CAME BACK ONCE THE FUEL PUMP SEAL BEGAN TO DRY OUT. *TR
Jan 07, 2012
TL* THE CONTACT OWNS A 1997 DODGE 1500. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE DUE TO CORRODED STRAPS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO CONFIRMED THAT THE FAILURE HAD OCCURRED AS A RESULT OF CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 147,000.
May 12, 2011
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE AS A RESULT OF THE STRAPS BEING CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE STRAPS WERE BROKEN DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
May 12, 2011
+ 48 more complaints for this component
EXTERIOR LIGHTING
51 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, (855) 486-1440) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 253,363.
Mar 25, 2019
THERE IS NO RELAY TO HEADLIGHT SWITCH CAUSING PIGTAIL TO MELT MULTIPLE TIMES. COULD CAUSE FIRE WHILE DRIVING.... PIGTAIL MELTS AND HEADLIGHTS SHUT OFF DURING DRIVE.
Jan 30, 2018
WHILE DRIVING IN HEAVY RAIN, WATER ENTERED AND NEARLY FILLED THE HEADLAMP ENCLOSURE CAUSING THE HALOGEN LAMP TO BURST.
Sep 24, 2015
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HEADLIGHT SWITCH HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 225,000.
Mar 24, 2014
I AM THE SECOND OWNER OF THIS VEHICLE THE NIGHT AFTER I BOUGHT IT I REPOSITIONED THE STEERING WHEEL CLOSER TO MY LAP AND THE HEADLAMPS WENT OUT CAUSING ME TO NOT BE ABLE TO SEE I FLICKED ON THE HIGH BEAMS AND WAS ABLE TO SEE AGAIN. BUT IF I HADN'T DONE THAT I COULD HAVE HAD AN ACCIDENT. *TR
Mar 02, 2013
+ 46 more complaints for this component
SUSPENSION
51 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED AND TRAVELING OVER A ROAD BUMP OR POTHOLE, THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONTACT REPLACED THE FRONT END TRACKING BAR SEVERAL TIMES HOWEVER THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO STATED THAT HE HAD TO SHUT THE ENGINE OFF IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 119,600. UPDATED 1/14/14*CN
Dec 06, 2013
I HAVE OWNED A 1995 DODGE 2500 AND A 1997 DODGE 3500. I HAVE SOME CONCERNS WITH A STEERING PROBLEM WITH THESE MODELS. IF A POTHOLE OR RAILROAD TRACKS ARE HIT AT A SPEED OF AT LEAST 55 MPH THE STEERING WHEEL SHAKES UNCONTROLLABLY. WHEN THIS HAPPENED WITH MY 1995 I SPENT OVER $400.00 IN JUST PARTS REPLACING ALMOST ALL OF THE STEERING PARTS. NOW THIS IS HAPPENING WITH THE 1997. THIS ISSUE NEEDS TO BE BROUGHT TO THE ATTENTION OF THE PUBLIC AND IN MY OPINION IS VERY DANGEROUS AND COULD END UP RESULTING IN DEATH IF NOT CORRECTED. I HAVE YET TO HAVE THIS CHECKED OUT YET ON THE 1997. WHILE I UNDERSTAND THAT PARTS WEAR OUT ON TRUCKS IT SHOULD NOT PEOPLES LIVES IN DANGER WHEN THIS HAPPENS. THE ONLY TIME THIS HAPPENS IS WHEN A BUMP OF SOME SORT STARTS THE PROCESS. *TR
Jun 16, 2011
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500 4X4. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT ATTEMPTED TO INSPECT THE VEHICLE BUT COULD FIND NO REASON FOR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHERE HE WAS ADVISED TO LUBRICATE THE STABILIZER BAR, DRAG LINK, TRACK BARS AND ANY COMPONENT THAT COULD BE LUBRICATED YET THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR WHEN DRIVING 50-70 MPH OVER ANY UNEVEN ROAD SURFACE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 127,000.
Mar 24, 2011
ON ALL DODGE RAM TRUCKS, SPECIFICALLY 2500 MODELS, HAVE A DEATH WOBBLE THAT OCCURS ALL THE TIME. WHAT HAPPENS IS, WHEN YOU HIT A BUMP OR A CRACK IN THE ROAD, THE TRUCK STARTS WOBBLING OUT OF CONTROL. IT HAS TO DO WITH THE FRONT SUSPENSION AND THERE'S NO WAY TO FIX IT. IT'S HORRIBLE BECAUSE IT USUALLY OCCURS WHEN YOU'RE ON HIGHWAYS AT HIGH SPEEDS AND IT CAN CAUSE A SERIOUS ACCIDENT. MORE DETAILS INCLUDE SEVERE TRUCK SHAKING AND LOSS OF CONTROL OF THE VEHICLE. TO SEE THIS HAPPEN ON CAMERA, PLEASE GO TO HTTP://WWW.YOUTUBE.COM/WATCH?V=Z6H5EH261GW. MILLIONS OF PEOPLE ARE HAVING THIS PROBLEM!! IT HAS EVEN BEEN REPORTED WITH JEEP WRANGLERS. PLEASE SENT OUT A RECALL FOR ALL DODGE RAM TRUCKS AND JEEP WRANGLERS!!! *LN
Jan 23, 2011
CONSUMER COMPLAINT ABOUT A 1997 DODGE DODGE RAM DIESEL 4X4. CONSUMER STATES THAT WHEN REPLACING THE LOWER BALL JOINTS IT WAS NOTICED THAT THEY WEREN'T GREASED WHICH CAUSED THEM TO BE DRY, RUSTY, AND CAUSED THEM TO WEAR OUT. *KB
Apr 10, 2008
+ 46 more complaints for this component
VISIBILITY
51 complaints
HEATER CORE REPLACEMENT NEEDS DONE AND WORRIED ABOUT THE DASH CRACKING WHEN PUT BACK IN, IT WAS A PROBLEM WITH A PRIOR 97' RAM I OWNED AND KNOW IT'S A CHRYSLER PROBLEM AND CONCERNED ABOUT MY DASH ON THE 01' I NOW OWN. *TR
May 01, 2008
AIR CONDITIONING VENT ALWAYS SWITCHES TO THE DEFROSTER AND BACK TO THE AC VENT. WHILE DRIVING IN THE SNOW AND ICE THE HEATER WAS ON, THE DEFROSTER VENT AUTOMATICALLY SWITCHES TO THE VENT ON THE FLOOR AND THE AC VENT CAUSING THE WINDSHIELD TO ICE UP CAUSING NO VISIBILITY THROUGH THE WINDOW. DID RUN OFF THE ROAD. IT'S BEEN DOING THIS EVER SINCE THAT DAY. NOTHING HAS BEEN DONE BECAUSE OF THE EXPENSE THAT THE GARAGE ATTENDANT SAID. HAVE DEALT WITH THIS FOR ALONG TIME. TRUCK IS IN VERY GOOD CONDITION. SHARP!! THE REASON I AM REPORTING THIS TIME IS THAT I NEARLY ESCAPED FROM HITTING A TREE THIS LAST ICE STORM. DON'T WANT TO BE A STATISTIC. *NM
Dec 19, 2006
BOTH EXTERIOR MIRRORS GET OUT OF ADJUSTMENT WHILE DRIVING OR CLOSING DOORS. IT IS VERY DANGEROUS AS A LONE DRIVER NOT BEING ABLE TO SEE OUT OF THE RIGHT-HAND MIRROR. ALSO WHEN CHANGING LANES TO AVOID AN ACCIDENT, DISCOVERING THE LEFT-HAND MIRROR IS OUT OF ADJUSTMENT. I HAVE HAD TO CHANGE LANES BLINDLY. THE MIRRORS HAVE BEEN FALLING OUT OF ADJUSTMENT SINCE I PURCHASED THE VEHICLE. THEY FELL OUT OF ADJUSTMENT WHEN I WAS DOING A TEST DRIVE. THE SALESMAN SAID THEY WOULD BE TIGHTENED, BUT THEY HAVE NOT STAYED IN PLACE. I AM INQUIRING IF THERE HAS BEEN A RECALL NOTICE? I HAVE HEARD SEVERAL COMPLAINTS OVER THE INTERNET ABOUT THE SAME PROBLEM AND NO ONE HAS COME UP WITH A SOLUTION. *NM
Nov 01, 2006
PASSENGER EXTERIOR MIRROR WILL NOT STAY LOCKED IN POSITION AND FOLDS BACK WHEN PULLING OFF FROM A STOP. *JB
Jan 31, 2004
THE FAILURE OF THE DRIVER'S SIDE REAR VIEW MIRROR APPEARS TO BE A MANUFACTURER'S DEFECT. THE MIRROR WOULD NOT REMAIN STABLE ONCE THE VEHICLE WAS PLACED IN MOTION. AS YOU DRIVE THE MIRROR WOULD BE PUSHED TOWARDS THE DRIVER'S SIDE WINDOW. AFTER HAVING THE MIRROR REPLACED AT MY EXPENSE ($359.41), THE INVOICE IS RECEIVED STATED "MIRROR CLIPS BROKEN, REPLACED MIRROR WITH HOUSING". THE MANUFACTURER SHOULD ABSORB THESE COSTLY REPAIRS BECAUSE I BELIEVE THE INSTABILITY OF THE MIRRORS IS A SAFETY ISSUE. *LA
Nov 07, 2003
+ 46 more complaints for this component
VEHICLE SPEED CONTROL
50 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL REMAINED DEPRESSED EVEN AFTER CONTACT REMOVED THEIR FOOT. THE CONTACT HAD TO OPEN THE HOOD AND PHYSICALLY ENGAGE THE THROTTLE CABLE IN ORDER FOR THE PEDAL TO RETURN TO NORMAL POSITION. THE CONTACT NOTICED THAT THE THROTTLE CABLE WAS FRAYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 142,000.
Jun 18, 2013
TONIGHT MY THROTTLE GOT STUCK ON MY 97 DODGE RAM 1500 (ALL STOCK PARTS). AFTER STOPPING AT A LIGHT, I PULLED OUT, THEN ACCELERATED TO 50 MPH, AND LET OFF THE GAS; BUT THE TRUCK KEPT ACCELERATING. THE THROTTLE WAS STUCK WIDE OPEN, SO PRESSED THE BRAKE, PUT THE TRUCK IN NEUTRAL, SHUT OFF THE ENGINE AND PULLED OVER TO THE SIDE OF THE ROAD. IT SEEMS TO BE LINKED TO THE CRUISE CONTROL (WHICH I NEVER HAD ON), OR SOME SORT OF BINDING IN THE FIREWALL WHERE THE CABLE LINKS TO THE PEDAL IN THE CABIN. EVERYTHING SEEMS TO BE WORKING FINE NOW, BUT I'M STILL GOING TO INVESTIGATE THIS FURTHER. *TR
Nov 02, 2010
TL*THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT ACTIVATED THE CRUISE CONTROL. THE SPEED INCREASED TO 55 MPH WITHOUT HIM PRE-SETTING THE SPEED. WHEN THE CONTACT ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, THE ENGINE BEGAN TO REV. HE APPLIED PRESSURE TO THE BRAKE PEDAL, BUT THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT HAD TO COMPLETELY TURN OFF THE VEHICLE IN ORDER FOR IT TO DISENGAGE. HE IS IN THE PROCESS OF HAVING THE VEHICLE DIAGNOSED AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 70,900. UPDATED 07/08/08. *BF UPDATED
Jun 04, 2008
WHILE SITTING AT A GAS STATION ON A SLIGHT INCLINE VEHICLE ROLLED BACKWARDS ABOUT THIRTY FEET AND COLLIDED WITH A FUEL PUMP. THE FUEL PUMP WAS DEMOLISHED, AND FUEL FLOODED THE IMMEDIATE AREA. VEHICLE SUFFERED SCRATCHES, A BENT BUMPER AND SEVERAL DENTS.*AK
Jun 04, 2004
WHILE DRIVING, THE VEHICLE LOST SPEED AND WOULD NOT ACCELERATE. THE CONSUMER DETERMINED THAT THE ACCELERATOR ROD BROKE. *AK THE CONSUMER DISCOVERED THERE WAS A RECALL REGARDING THE PROBLEM, HOWEVER THE MANUFACTURER WAS NOT WILLING TO FIX IT FREE OF CHARGE. *JB
Apr 01, 2004
+ 45 more complaints for this component
ELECTRICAL SYSTEM
46 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE WHEN ADJUSTING THE STEERING WHEEL, CERTAIN FUNCTIONS FAILED ON THE VEHICLE. THE SPECIFICS ON THE FUNCTIONS THAT FAILED WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.
Dec 19, 2014
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT NOTICED SMALL CRACKS IN THE INSTRUMENT CONTROL PANEL CLUSTER. THE CRACKS MANIFESTED INTO LARGE, TRIANGULAR, SHARP, PLASTIC CHUNKS THAT ARE FALLING INWARD INTO THE VEHICLE AND ALSO FLYING THROUGH THE WINDOW WHEN HE WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE ARE NO RECALLS OR WARRANTY ON THE VEHICLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. HE NOTIFIED THE MANUFACTURER WHO STATED THEY HAD CALLS IN REGARDS TO THE FAILURE, BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE 100,000.
Oct 13, 2010
TL*THE CONTACT OWNS A 1997 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL HAD BEEN BREAKING INTO PIECES OVER THE PAST FEW YEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT HE WOULD BE RESPONSIBLE FOR ALL REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE CURRENT MILEAGE WAS APPROXIMATELY 135,000.
May 26, 2010
TL* - THE CONTACT STATED THAT APPROXIMATELY 2- 3 DAYS AFTER PURCHASING THE VEHICLE HAD DIFFICULTIES INSERTING THE KEY INTO THE IGNITION. THE CONTACT STATED THE KEY BECAME STUCK ,AND THE VEHICLE WAS TOWED TO THE DEALER. THE STEERING COLUMN WAS REPLACED FOR THE THIRD TIME . THE CONTACT STATED THAT SHE DID NOT GET THE VEHICLE BACK FROM THE REPAIR SHOP BETWEEN THE SECOND AND THIRD REPLACEMENT. THE REPAIR SHOP PUT THE STEERING COLUMN IN WRONG POSITION , AND ADVISED HER THEY WOULD NEED TO ORDER A NEW ONE. ALSO, THEY CUT THE AIR BAG WHEN REPLACING THE STEERING COLUMN. THE VEHICLEWAS A 1997 DODGE RAM . *AK
Jan 10, 2007
MY 1997 DODGE RAM 3500 WAS STARTED AND IDLING WHILE MY DAUGHTER RAN TO THE BARN TO GET SOMETHING. UPON HER RETURN (@3 - 5 MINUTES), THE CAB WAS FULL OF SMOKE. SHE JUMPED IN AND TURNED THE TRUCK OFF AND NOTICED FLAMES AT HER FEET; STOMPED THEM OUT AND CALLED 911. TRUCK WAS TOTALLY ENGULFED IN FLAMES WHEN FIRE DEPT. ARRIVED (WE LIVE LESS THAN 2 MILES FROM F.D.) INVESTIGATION BY FIREMEN SAID "ELECTRICAL FIRE". *NM
Jan 22, 2006
+ 41 more complaints for this component
UNKNOWN OR OTHER
39 complaints
MY 97 RAM HAS ABOUT 95% OF THE DASH MISSING. I HAVE SAVED PIECES OF IT AND PARTS IF THE INSTRUMENT PANEL IS BROKEN OFF. I CAN BE DRIVING DOWN THE ROAD,, HIT A BUMP, AND DASH PIECES WILL FALL ON THE FLOOR. DODGE NEEDS TO FIX THIS.
Feb 17, 2020
FRAME RUSTING THROUGH AND CRACKED NEAR STARRING GEAR BOX AND STABILIZER BAR BUSHING MOUNTS.
Mar 27, 2019
THE DASH IS COMPLETELY BUSTED AND I THINK THAT IT NEEDS TO BE REPLACED AND THE REASON WHY IS IF I GET INTO A WRECK WHO AM I GOING TO BLAME WHENEVER IT SHORT OF MY PLASTIC DASH COMES TO HIT SOMEBODY IN THE FACE THE NECK OR ANY OTHER PART OF THEIR BODY
May 13, 2017
I PURCHASED THIS VEHICLE USED APPROX IN 2007 BUT HAVE NOT RECEIVE ANY NOTICE ON RECALLS. THERE WAS SOMETHING ONE TIME I TOOK INTO FEAR LET ABOUT WINDOW I THINK. RECENTLY I WAS TALKING WITH PREVIOUS OWNER AND FOUND OUT THEY WERE STILL GETTING INFO ON TRUCK OCCASIONAL BUT THREW AWAY AS THEY'D SOLD AND ASSUME I WAS GETTING SAME RECALL NOTICES. I'VE HAD REPLACE TRANSMISSION CAUSE BURN OUT ON LONG TRIP FROM FAIRBANKS APPROX 1 1/2 YEAR AGO LOST MOST FLUID JUST AS I PULL IN TO WASILLA. PAINT HAS PEAKED IN AREA OR TWO AND MY HEADLIGHTS STARTED WORKING INTERMITTENT YESTERDAY. HAD ISSUES WITH POWER BOAST AS WELL IN PAST ALONG WITH LACK OF HEAT IN WINTER. REPLACED INJECTORS SAME YEAR I PURCHASED
Dec 21, 2016
A PASSENGER SAT AN ITEM ON THE DASH, THE DASH SHATTERED AND PIECE FLEW IN MY EYE WHILE DRIVING, I ALMOST WRECKED THE TRUCK ON BUSY INTERSTATE 75. ITEM WASN'T VERY HEAVY AND SHOULD NOT HAVE BROKEN THE DASH, IT'S LIKE THE WHOLE DASH ROTTED AT ONCE & CAME APART, VERY DANGEROUS.
Nov 16, 2016
+ 34 more complaints for this component
WHEELS
16 complaints
IN 3/8/2006 I WAS DRIVING MY 97 DODGE RAM AND SUDDENLY I FELT A SHAKING IN REAR TIRES AND AFTER THAT I TRIED TO SLOW DOWN BRAKING BUT I LOST THE CONTROL OF MY TRUCK AND I SAW MY LEFT REAR TIRE PASSING BESIDE ME. THE NUTS WERE MISSING . I CAN SEE NOW THAT IT'S A MANUFACTURER PROBLEM. HOW IT CAN BE CORRECTED?
Mar 10, 2016
RIGHT FRONT WHEEL CAME OFF TRUCK WHILE GOING DOWN FREEWAY. THERE WAS A SLIGHT VIBRATION IN THE FRONT END ABOUT 10 SECONDS BEFORE THE WHEEL CAME OFF. THE LUG BOLTS WERE ALL SHEARED. THERE IS NO APPARENT WEAR ON THE WHEEL OR RIM. WE WENT OFF THE ROAD AND LUCKILY I WAS ABLE TO KEEP THE VEHICLE FROM ROLLING. HAD THIS BEEN ANOTHER MILE DOWN THE ROAD, WE WOULD HAVE MET A ROCK WALL AND SUFFERED SERIOUS INJURY TO PASSENGERS. *AK
May 14, 2004
WHEEL BEARING ARE GOING BAD ABOUT EVERY THREE MONTHS WE HAVE PUT 4 ON IN 2 YEARS. WE CAN'T AFFORD TO MANY MORE AT 200.00 EACH. DT
Dec 02, 2002
WHILE DRIVING THE STUD BOLTS ON LEFT FRONT TIRE BROKE, CAUSING THE LEFT REAR TIRE TO BRCOME LOOSE ON THE HUB, THE VEHICLE COASTED ONTO THE INSIDE BERM WHEN THE LEFT FRONT WHEEL WHEEL CAME OFF THE HUB. (OHIO TRAFFIC CRASH REPORT) *YH
Nov 05, 2002
WHILE DRIVING ON ROAD AT 80MPH RIGHT REAR WHEEL CAME OFF. CONSUMER NARROWLY AVOIDED HAVING AN ACCIDENT.*AK
Jul 19, 2002
+ 11 more complaints for this component
LATCHES/LOCKS/LINKAGES
15 complaints
TL*- THE CONTACT HAS A 1997 DODGE RAM WITH AN ODOMETER READING OF 70000. ON 12-18-06 WHILE DRIVING IN DRY WEATHER CONDITIONS AT 25 MPH THE HOOD UNLATCHED. THE CONTACT WAS ABLE TO MOVE TO THE SIDE OF THE ROAD WITHOUT A CRASH. THE CONTACT FOUND THAT THERE WAS RECALL (01V040000). HE THEN TOOK THE CAR TO THE DEALER, AND THEY TOOK PICTURES OF THE VEHICLE AND SENT THEM TO THE MANUFACTURER. THEY TOLD THE CONTACT THAT THEY WERE NO LONGER LIABLE FOR THE RECALL BECAUSE THEY NOTIFIED HIM, AND HE DID NOT HAVE IT REPAIRED.*AK UPDATED 1/29/2007 -*NM THE CONSUMER WOULD LIKE A RESPONSE TO HIS COMPLAINT. UPDATED 04/19/07. *JB UPDATED 05/23/07
Jan 03, 2007
DRIVING ON A LOCAL HIGHWAY I-70 EAST BOUND, THE HOOD LATCH RELEASED WITHOUT WARNING. THE HOOD FLIPPED BACKWARDS ONTO THE WINDSHIELD. NOTHING HAS BEEN DONE OR REPLACED YET. *JB
Jan 02, 2005
DRIVING ON A LOCAL HIGHWAY I-70 EAST BOUND, THE HOOD LATCH RELEASED WITHOUT WARNING. THE HOOD FLIPPED BACKWARDS ONTO THE WINDSHIELD. NOTHING HAS BEEN DONE OR REPLACED YET. *JB
Jan 02, 2005
FRONT HOOD FLEW OPEN WHILE DRIVING 40-50 MPH, CAUSING DAMAGES TO THE HOOD AND THE HOOD HINGES. DEALER WAS NOT NOTIFIED.*AK
Nov 08, 2004
WHILE DRIVING 55 MPH HOOD LATCH FAILED. AS A RESULT, THE DRIVER'S VISIBILITY WAS IMPAIRED AND THE VEHICLE WENT INTO AN EMBANKMENT. NO INJURIES REPORTED. *AK *SC *JB
Aug 20, 2004
+ 10 more complaints for this component
SEATS
14 complaints
MY TRUCK WAS AT A STAND STILL WHEN I WAS REAR-ENDED BY ANOTHER VEHICLE. AT POINT OF IMPACT, BOTH THE DRIVER AND PASSENGER SIDE FRONT SEATS BROKE AND RECLINED TO THE REARWARD POSITION. BOTH CAN BE PUT IN THE FORWARD AND BACK TO THE REARWARD POSITION (TOTALLY RECLINED) BY SIMPLY PUSHING IT FROM FRONT TO BACK. THE DRIVERS SIDE SEAT BROKE TO THE POINT THAT ONLY A SMALL PART OF THE HINGE ON THE RIGHT SIDE OF THE SEAT REMAINS TO HOLD THE BACKREST TO THE BOTTOM OF THE SEAT. BOTH SEATS FAILED TO HOLD UP TO THE IMPACT! THE CONSEQUENCE OF THE DRIVERS SIDE SEAT BREAKING IS THAT MY SON, WHO WAS POSITIONED BEHIND THE DRIVERS SEAT, BROKE HIS JAW WHEN HE WAS THROWN FORWARD, AFTER THE SEAT HAD ALREADY BROKEN TO THE REARWARD POSITION. HIS FACE MADE CONTACT WITH THE HEADREST OF THE DRIVERS SIDE SEAT AS IT WAS LAYING IN HIS LAP. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET, AS THE CLAIMS ADJUSTER HAS YET TO INSPECT MY TRUCK. *AK
Jan 06, 2005
THE VEHICLES SEAT RECLINER UTILIZES ONLY ONE RECLINER MECHANISM RATHER THAN DUAL MECHANISMS. THE CONSUMER BELIEVES THIS MAKES THE MECHANISM PRONE TO FAILURE. *PH *CB *NLM
Jul 10, 2003
WHEN DRIVING DRIVER'S SIDE SEAT COLLAPSED TO RECLINING POSITION. CONSUMER HAS CONTACTED DEALER; THE DEALER HAS REPLACED SEAT TRACK AND ANCHOR TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Jan 23, 2002
THERE IS A SAFETY STANDARD REQUIRING HEAD RESTRAINTS TO PREVENT OR REDUCE WHIPLASH INJURIES YET THERE IS APPARENTLY NO STANDARD THAT REQUIRES THE SEAT BACK HOLDING SUCH HEAD RESTRAINT TO REMAIN STANDING UPRIGHT DURING AN ACCIDENT WHERE SUCH HEAD RESTRAINT WOULD BE NEEDED. I WAS REAR ENDED ON AN EXPRESSWAY. THE OTHER VEHICLE WAS TRAVELING SIGNIFICANTLY FASTER THAN I WAS. THE IMPACT WAS SEVERE ENOUGH THAT THE INTERIOR SHELVING IN MY VAN BUCKLED DUE TO THE SHOCK TO ITS LOAD. THE DRIVER'S SEAT BACK RECLINER STRIPPED COMPLETELY, ALLOWING THE SEAT BACK TO COLLAPSE. IN FACT, THE ONLY THING THAT STOPPED THE SEAT FROM COLLAPSING ALL THE WAY WAS THE CARGO LOADED BETWEEN THE SEAT AND THE SHELVES. INSTEAD OF A WHIPLASH INJURY, I RECEIVED A LOWER BACK INJURY FROM MY BACK BEING SNAPPED BACK AT THE BOTTOM OF THE SEAT. WHAT GOOD IS A HEAD RESTRAINT IF THE SEAT BACK DOESN'T HOLD IT UP? FURTHERMORE, IN THE SEARCH TO FIND A USED SEAT TO AVOID HAVING TO DISMANTLE THE SEAT TO REPLACE THE STRIPPED RECLINER, I DISCOVERED THAT ALL SIMILAR DODGE VANS IN THE JUNK YARDS WITH THE DELUXE HIGH BACK SEATS ARE SIMILARLY STRIPPED. I SEARCHED JUNKYARDS DESPITE THE POLICE OFFICER WHO CAME TO THE ACCIDENT SCENE SAYING THAT SEATS COLLAPSING DURING REAR END ACCIDENTS WAS COMMON. IS THIS ANOTHER INSTANCE OF THE FEDERAL GOVERNMENT HAVING ITS HEAD UP ITS A** LIKE WITH THE FIRESTONE TIRES?
Oct 12, 2000
OUTSIDE SEAT BACK BRACKET OF DRIVER SEAT FAILED IN REAR END COLLISION RESULTING IN DRIVER BEING MOVED INTO BACK SEAT. SEAT BACK BRACKET FAILED ABOVE THE RECLINER RATCHET ADJSUTER. TRUCK MOVING 5MPH, REARENDED BY VEHICLE APPROX AT 30MPH OR FASTER (EXCESSIVE SPEED, 283' SKID MARKS, DRY PAVEMENT, 96 HONDA ACCORD)
Aug 16, 2000
+ 9 more complaints for this component
EQUIPMENT
13 complaints
WHILE DRIVING AT ANY SPEED AND WHEN THE AIR CONDITIONER IS ON A TERRIBLE SMELL PERMEATED THE VEHICLE. THIS SMELL OCCURRED SEVERAL TIMES. DEALER WAS NOT ABLE TO FIND WHAT WAS CAUSING THE ODOR.*AK
Jun 07, 2004
CONSUMER STATES THAT THE CD PLAYER WAS REPLACED. *SLC
Jul 02, 2002
CONSUMER STATES THAT THE CONDENSING UNIT WAS REPLACED. *SLC
Jul 02, 2002
AIR CONDITIONER EVAPORATOR WOULD BE LEAKING WHEN ITS TURNED ON.*AK
Mar 26, 2001
WHILE DRIVING THE CABLE THAT HOLDS THE SPARE TIRE IN PLACE BROKE CAUSING THE SPARE TIRE TO COME OFF THE TRUCK. NLM
Mar 23, 2001
+ 8 more complaints for this component
FUEL SYSTEM, OTHER
10 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR SEVERAL WEEKS AND APPROXIMATELY ONE QUARTER TANK OF GASOLINE EVAPORATED. THE FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS BUT NEITHER COULD DETERMINE THE CAUSE FOR THE FAILURE. FIFTEEN YEARS PASSED AND THE CONTACT BEGAN TO SMELL GASOLINE WHEN EXITING THE VEHICLE. HE ALSO NOTICED GASOLINE FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING AND BASED ON THE COMPONENTS THAT WERE SURROUNDING THE FUEL PUMP, HAD BEEN LEAKING FOR QUITE SOME TIME. THE PRESSURE RELIEF ROLL OVER VALVE WAS IDENTIFIED AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 6 AND THE CURRENT MILEAGE WAS 43,385. UPDATED 6/14/13 *CN
Apr 08, 2013
I HAVE A 1997 DODGE RAM TRUCK 3500 WITH 5.9 LITER 6 CYLINDER DIESEL LARAMIE SLT. THE FUEL GAUGE HASN'T WORKED FOR 5 YEARS NOW AND THE FUEL SENDING UNIT IS DEFECTIVE. I WOULD PURCHASE A NEW ONE, BUT COST TO ME FOR THE FUEL SENDING UNIT PART IS $198.00. CURRENTLY, LIKE EVERYONE ELSE THAT SEEMS TO HAVE FAULTY FUEL SENDING UNITS, I SET THE TRIPMETER AND GO 300-350 MILES AND THEN FILL UP THE TANK. THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH DODGE RAM PICKUP TRUCKS WITH GAS AND DIESEL ENGINES AND I'M WONDERING WHY THERE HASN'T BEEN A RECALL? *JB
Aug 12, 2006
AFTER FILLING VEHICLE WITH FUEL THE FUEL GAUGE WILL READ EMPTY. THE FUEL-SENDING UNIT IS THE CAUSE OF IMPROPER FUEL GAUGE READING. *AK *PH
Dec 02, 2003
1997 DODGE DIESEL 2500: FUEL LINE DIRECTLY BEHIND DRIVERS SIDE FRONT WHEEL HAS A HOLE WORN IN IT BY WAY OF CONTACT WITH NEIGHBORING FUEL OR OTHER LINE. THE NEIGHBORING LINE HAS A CONNECTOR OR FITTING THAT THROUGH VIBRATION AND DIRECT CONTACT HAS WORN A HOLE IN THE METAL FUEL LINE. THE LINE IS PRESSURIZED ADN RELEASES DIESEL FUEL THROUGH THE HOLE ONTO THE VEHICLE FRAME AND UNDERCARRIAGE. RATE OF LEAKAGE IS SUFFUCIENT TO RELEASE APPROXIMATELY ONE GALLON OF FUEL IN A 20 MINUTE PERIOD. LINE IS ALSO CORRODED FROM YEARS OF WINTER ROAD SURFACE TREATMENT AND MAY HAVE CONTRIBUTED TO THE WEAR OF THE LINE. HOWEVER THERE IS NO QUESTION THAT CONTACT BETWEEN TEH TWO LINES IS THE MAIN REASON FOR THE DAMAGE LINE AND FUEL LEAK. THE VEHICLE IS BEING REPAIRED AT THE DODGE DEALER IN CULPEPER VIRGINIA, DURING THE WEEK OF SEPTEMBER 15, 2003. *AK
Sep 11, 2003
FUEL GAUGE IS NOT READING ACCURATELY AND WHILE DRIVING VEHICLE RUNS OUT OF GAS. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Jan 28, 2003
+ 5 more complaints for this component
SEAT BELTS
8 complaints
WE OWN A 1997 DODGE RAM TRUCK. WHILE I WAS BUCKLING TWO INFANTS SEATS IN OUR REAR SEAT USING THE OVER THE SHOULDER BELTS, THE LOCKING PLATES THAT KEEP THE BELT TIGHT AROUND THE CAR SEATS POPPED OFF. THEREFORE I AM NOT ABLE TO USE THOSE SEAT BELTS CURRENTLY FOR CAR SEATS. I CONTACTED MY LOCAL DODGE DEALER AND TOLD THEM THE PROBLEM. THEY TOLD ME IT WOULD COST $130 PLUS LABOR TO HAVE EACH BELT REPLACED. I DO NOT THINK I SHOULD HAVE TO PAY FOR THIS SINCE IT IS A SAFETY ISSUE. IF THESE PLATES WILL POP OFF WITH ME TIGHTENING, WHO IS NOT TO SAY THEY WILL NOT COME OFF IN AN ACCIDENT. CURRENTLY I HAVE TO HAVE ONE CAR SEAT IN THE FRONT PASSENGER SEAT (WHICH IS NOT THE SAFEST PLACE) AND THE OTHER IN THE MIDDLE BACK (WHICH IS OKAY). PLEASE LET ME KNOW IF YOU HAVE ANY SUGGESTIONS OR CAN HELP ME IN ANY WAY. THANK YOU. *JB
Aug 10, 2005
SEAT BELT CAME UNLATCHED. *AK
Apr 12, 2004
FRONT SEAT BELTS UNLOCK DURING SUDDEN STOPS OR WHEN PULLING ON THEM. *AK *MR
Apr 01, 2004
2 OUTER SEATBELTS ON BENCH IN REAR WILL NOT BUCKLE UP. SEAT BELTS HAD NEVER BEEN USED. CONSUMER JUST NOTICED IT RECENTLY.*AK
Dec 10, 2001
SEAT BELTS ARE UNCOMFORTABLY TIGHT. EXCESSIVE TENSION ON BELT REWIND MECHANISM.
Jan 17, 1999
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
7 complaints
HEAD LIGHTS GO OUT WHEN DRIVING OR SOMETIMES FLICKERS ON/OFF WHEN DRIVING, TRACED WIRING AND NOTICED THAT WIRING WAS BURNT AT PIG TAIL CONNECTOR WHICH IS THE HEAD LIGHT SWITCH AT THE PART CALLED BEZEL... NEVER HAD ANY TROUBLE WITH IT UNTIL THIS YEAR AND COULDN'T UNDERSTAND WHY WIRE BURNT, THE PLASTIC/BEZEL MELTED FIRST RATHER THAN FUSE TRIPPING. THIS OCCURS WHEN DRIVING ANYWHERE BUT IT OCCURRED FIRST WHEN I WAS HEADED TO WORK AT 3AM IN HIGHWAY 74 WHICH IS MOUNTAINOUS AND VERY CURVY ROAD... EXTREMELY DANGEROUS. I BELIEVE THIS IS A DEFECTIVE PART AND IS SAFETY RISK.
Dec 24, 2015
THE LOW BEAM HEADLIGHTS CUT OUT WHILE I WAS DRIVING AT NIGHT TO THE STORE A MOTORIST FLASHED THEIR LIGHTS AT ME WHILE I WAS AT A LIGHT.. CHECKED ALL FUSES AND HAD MECHANIC LOOK IT OVER. THEY NARROWED IT DOWN TO THE STEERING COLUMN IT WILL BE 400$ TO FIX. THE WIRE HARNESS PIN PLUG HAD OVERHEATED AND MELTED. ALMOST CAUSED A FIRE. I HAD SMELLED BURNING ELECTRIC SMELL. WAS ONLY ABLE TO HOLD HI BEAM LEVER TO KEEP HI BEAMS ENGAGED TO BE ABLE TO DRIVE WITH LIGHTS TILL PROBLEM IS FIXED.
Dec 21, 2015
TRAVELLING AT NIGHT WITH HIGH BEAMS ENGAGED WHEN ALL LIGHTS WENT OUT. I MADE AN EMERGENCY STOP BY THE SIDE OF THE FREEWAY AND THE LIGHTS CAME BACK ON. I PROCEEDED AND A FEW MINUTES LATER IT HAPPENED AGAIN. EVENTUALLY I DETERMINED THAT IT I LEFT THE HIGH BEAMS OFF IT WOULD NOT HAPPEN. TOOK TRUCK TO DEALERSHIP AND THEY DIAGNOSED AND REPLACED THE MULTI FUNCTION SWITCH. PROBLEM RECURRED ABOUT 1 MONTH LATER. REPLACED MULTI FUNCTION SWITCH ON MY OWN THIS TIME. PROBLEM RECURRED AGAIN AFTER ABOUT 6 MONTHS, THIS TIME HOT/BURNING WIRES COULD BE SMELLED. TOOK VEHICLE TO INDEPENDENT MECHANIC AND THEY FINALLY DIAGNOSED AND REPLACED LIGHT SWITCH IN DASH. BY THIS TIME ONE OF THE WIRES HAD NEARLY BURNED ALL THE WAY TO THE MAIN HARNESS. REPLACED SWITCH AND ALL FINE FOR ABOUT 2 YEARS THEN IT HAPPENED AGAIN. BEEN LIVING WITH NO HIGH BEAMS WAITING FOR TIME TO RIG A RELAY TO TAKE LOAD OFF SWITCH. CHRYSLER HAS A RECALL FOR THIS PROBLEM BUT WILL NOT HONOR IT DUE TO MY VIN NOT BEING ONE OF THE TARGETED MODELS... COMPLETE [XXX]! *JS
Feb 24, 2015
WAS DRIVING AND HEADLIGHTS UNEXPECTEDLY WENT OUT. TURNED SWITCH OFF AND BACK ON AND LIGHTS WOULD COME BACK ON EACH TIME, BUT WOULD IMMEDIATELY GO BACK OFF. DID SO THREE CONSECUTIVE TIMES. TURNED ON EMERGENCY FLASHERS TO GET HOME. THEY WENT OFF A TOTAL OF 6 TIMES IN A 3 MILE TRIP. I FOUND A RECALL ON LIGHT DUTY ONLY, BUT NOTHING ON MY TRUCK. THEY NEED TO BE INCLUDED IN THE RECALL. THIS IS VERY HAZARDOUS , ALMOST WRECKED THE TRUCK BECAUSE THIS HAPPENED AT 1130 AT NIGHT WHEN I WENT TO PICK UP MY SON FROM A FOOTBALL GAME. I WAS ON VERY DANGEROUS SWITCH-BACK CURVES WHEN THEY WENT OUT THE THREE CONSECUTIVE TIMES. *TR
Oct 07, 2014
HEADLIGHTS STOPPED WORKING WHILE DRIVING AT NIGHT. HEADLIGHT SWITCH IS NOT SAFE TO HANDLE LOAD OF ELECTRICITY FROM THE HEADLIGHT AND MARKER LIGHT WIRES. I HAVE REPLACED SWITCH 4 TIMES AND STILL SAME PROBLEM. LIGHTS STOP WORKING BECAUSE THE SWITCH MELTS AND BEGINS TO BURN. THE RECALL FOR 1997 DODGE RAM HEADLIGHT SWITCH SHOULD HAVE BEEN EXTENDED FOR ALL MODELS BUILT IN THAT YEAR. *TR
Oct 12, 2012
+ 2 more complaints for this component
TRAILER HITCHES
7 complaints
I OWN A 1997 DODGE RAM 2500. I NOTICED THE HITCH STINGER WAS ANGLED DOWNWARD. UPON INSPECTION OF THE HITCH (3 BOLTS PER SIDE), AT THE 90 DEGREE BEND OF THE HITCH, THE DRIVER SIDE IS CRACKED 7/8 OF THE LENGTH; THE PAX SIDE IS CRACKED 2 ". ONE CAN REASONABLY CONCLUDE THAT HITCHES INSTALLED ON 98 MODELS WERE MADE PRIOR TO 98, AND THAT A HITCH OF THE SAME PRODUCTION BATCH COULD HAVE BEEN ISTALLED ON 97 MODELS. DODGE HAS ACKNOWLEDGED DEFECTS ON HITCHES MADE PRIOR TO 98, WITH CONFIRMED AND ANECDOTAL REPORTS OF 97 MODELS WITH SIMILAR DAMAGE. I WOULD SUBMIT DODGE CORPORATION, WITHIINCREASED NUMBERS OF REPORTS OF CRACKS IN 97MODELS, AND PRESSURE FROM NHTSA, OFFER A RECALL. IT IS OBVIOUS THE QUALITY AND WEIGHT RATING OF FACTORY INSTALLED HITCHES IS NOT ADEQUATE. *TR
Sep 16, 2008
1997 DODGE RAM 3500 TRUCK HAS A PROBLEM WITH THE TRAILER HITCH. CONSUMER STATES THAT THE TRAILER HITCH IS DEFECTIVE AND WANTS TO BE REIMBURSED FOR THE COST OF THE REPLACEMENT HITCH. *NJ WHEN THE CONSUMER APPLIED THE BRAKES, THE HITCH ON THE TRUCK LITERALLY BROKE AND THE TRAILER HIT THE GROUND. THE CONSUMER WAS TOLD ABOUT A RECALL, HOWEVER WHEN SHE CONTACTED CHRYSLER, THEY TOLD HER THERE WAS NO RECALL FOR HER VEHICLE IDENTIFICATION NUMBER. *JB
Jul 18, 2008
DT: THE CONTACT OWNS A 1997 DODGE RAM 3500. HE STATES THAT HE IS HAVING PROBLEMS WITH THE TRAILER HITCH. IT IS A FACTORY INSTALLED HITCH. THE HITCH IS BOLTED ONTO THE CHASSIS WITH SIX BOLTS, AND THE HITCH IS BREAKING APART FROM THE FRAME ITSELF.*AK
May 31, 2005
WHILE MAKING A SHARP TURN USING THE FIFTH WHEEL IT CAUSED THE TRAILER TO COLLIDE WITH THE SIDE OF THE VEHICLE. THE TRAILER DENTED THE SIDE OF THE VEHICLE, BREAKING A GLASS WINDOW. *AK
May 24, 2004
THE TRAILER HITCH BROKE TWICE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
Mar 18, 2003
+ 2 more complaints for this component
ELECTRICAL SYSTEM,STRUCTURE
6 complaints
MY REPORT IS NOT NECESSARILY CONCERNING A SPECIFIC INCIDENT. APPROXIMATELY THE DATE AND TIME SPECIFIED ABOVE I NOTICED MY DASH CRACKING, SINCE THAT TIME THE ENTIRE DASH OF MY TRUCK HAS CRACKED AND BROKEN. I HAVE HAD THE CUPHOLDERS BREAK AND SPILL ON ME AND NOW MY DASH BACKLIGHT HAS STOPPED FUNCTIONING. IT IS ONLY A MATTER OF TIME UNTIL IT COMPLETELY FALLS APART. I HAVE APPLIED ADHESIVE TO A DASH COVER TO PREVENT FURTHER DEGRADATION OF THE PLASTIC. FROM WHAT I SEE ON MY TRUCK AND MY FATHER-IN-LAWS 2003 DODGE RAM IT IS A FUNDAMENTAL FLAW IN THE MATERIAL THE DASH COMPONENTS ARE MADE FROM. I FEAR IT UNSAFE TO DRIVE SINCE I DON'T KNOW WHEN CATASTROPHIC FAILURE WILL OCCUR. NUMEROUS OTHER DODGE TRUCKS THAT BELONG TO FRIENDS AND COWORKERS HAVE THE SAME PROBLEMS. ANY ATTENTION YOU CAN GIVE TO THIS ISSUE WILL BE APPRECIATED. *TR
Feb 28, 2014
DASH STARTED TO BRAKE ON MY 1997 DODGE 3500 TRUCK LEAVING SHARP EDGES, I HAVE LOST APPROX 50% OF THE TOP OF DASH EXPOSING ELECTRICAL WIRING AT PRESENT UNABLE TO USE A/C AS SMALL PIECES OF PLASTIC FLY UP OCCASIONALLY I HAVE A DASH MAT AT THE PRESENT TIME AND STILL CANNOT USE A/C SOMETHING NEEDS TO BE DONE CONCERNING THE SAFETY OF PEOPLE NO-ONE IN FLORIDA IS COMFORTABLE DRIVING WITH NO A/C AND I DON NOT THINK I SHOULD DRIVE WITH A MAT COVERING THE DASH FOR THE NEXT 5 OR SO YEARS I HAVE COMPLAINED TO DODGE AND THEY JUST IGNORE THE FACT THEY USE DEFECTIVE MATERIAL. *TR
Dec 04, 2010
I BOUGHT A 1997 DODGE RAM SLT 1500. IT IS USED AND HAS 135,000 MILES ON IT. HOWEVER, I LIKE THE TRUCK AND I DON'T WANT TO SELL IT BECAUSE IT IS NOT SAFE FOR MY FAMILY AND I TO BE IN. IT HAS CRACKS ALL IN THE DASHBOARD...AND THEY ARE GETTING WORSE EVERY DAY. I CAN ACTUALLY SEE WIRES AND THE INTERNAL PART OF MY DASH COMPONENTS. IT SQUEAKS AND I CAN ALSO SEE STEEL MOUNTING POST THAT LOOK REALLY DANGEROUS FOR A SUDDEN STOP OR EVEN I MINER FENDER BENDER. IT IS ACTUALLY CAVING IN....AND COMPLETELY DETERIORATING. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM BY DODGE AS FAR AS I KNOW. I HAVE RESEARCHED THIS AND THERE IS NO RECALL THAT I CAN FIND...AND I DO NOT FEEL THAT THE ORIGINAL..OR EVEN A SECOND OWNER SHOULD HAVE TO PAY FOR THIS...NOR DO CHRYSLERS JOB...AND MAKE THE VEHICLE SAFE FOR DRIVING. I TAKE GOOD CARE OF THE VEHICLE...AND NOT ONLY IS IT UNSIGHTLY...BUT IS A HAZARD THAT NEEDS TO RISE CONCERN IN ALL DODGE OWNERS.I AM REQUESTING A REPLACEMENT DASH FOR MY VEHICLE EITHER FROM DODGE...OR A SAFETY CERTIFIED AFTER MARKET DASH THAT WILL NOT DO THIS AGAIN!!!! THIS IS ALSO THE SECOND DASH TO DO THIS ON THIS VEHICLE...THAT IS APPARENT. *TR
May 10, 2009
97 DODGE RAM CUSTOMER STATES THAT THE DASH HAS MANY CRACKS AND THE FRONT SPEAKERS ARE NOT WORKING AND WITH SEVERAL UNEXPLAINED ELECTRICAL ISSUES**CC *TR
Jun 05, 2007
SEVERE CRACKING OF THE DASHBOARD. OTHER VEHICLES FROM MANUFACTURER HAVE EVEN LOST ELECTRICAL FUNCTIONS WHILE DRIVING DOWN THE ROAD DUE TO THE DASHBOARD DROPPING. I AM CONCERNED, AND DODGE SAID TOUGH LUCK YOUR VEHICLE WAS OUT OF WARRANTY.*AK
May 07, 2007
+ 1 more complaint for this component
FUEL SYSTEM, DIESEL
6 complaints
AT ENGINE OIL CHANGE, SERVICEMAN NOTICED FUEL TANK HANGING BY AFT FUEL HANGER STRAP ONLY. FIRST FAILURE OF THE FUEL TANK HANGER STRAP ASSEMBLY. HAD THE TANK COMPLETELY FAILED ON THE ROAD, THE 35 GALLONS OF DIESEL FUEL COULD HAVE CAUSED A BURNED UP VEHICLE AND OR INJURY/ LOSS OF LIFE.*DT
Mar 22, 2010
THROTTLE ON 1997 DODGE RAM 2500 DIESEL STICKS AT WIDE OPEN THROTTLE AND WON,T COME BACK. THIS HAS HAPPENED THREE TIMES. THE FIRST TIME THE DEALER FREED UP THE LINKAGE. THE SECOND TIME THEY REPLACED THE LINKAGE. THE THIRD TIME THEY FREED UP THE NEW LIKAGE.
Jul 25, 2005
THE FRONT AND REAR FUEL TANK SUPPORT STRAPS FAILED. *JB
Feb 12, 2003
FUEL TANK SUPPORT STRAP BROKE CAUSING TANK TO DROP TO THE PAVEMENT. UPON REMOVAL OF THE TANK, THE FRONT STRAP WAS ALMOST COMPLETELY CRACKED THROUGH. *JB
Feb 12, 2003
FLAW IN FUEL TANK METAL SUPPORT STRAPS. DODGE TRUCK, RAM, 1997. *AK
Jan 27, 2003
+ 1 more complaint for this component
STEERING,SUSPENSION
6 complaints
GEAR BOX AND PITMAN ARM WERE REPLACED. CURRENTLY, VEHICLE IS EXPERIENCING PREMATURE WEAR OF THE TIRES. *AK
Jun 26, 2000
CONSUMER COMPLAINS OF VEHICLE SHUDDERING VIOLENTLY AS THE CLUTCH AND FLY WHEEL BECOME INOPERABLE, VEHICLE PULLS TO THE RIGHT, DEALER ROTATED TIRES AND VEHICLE STILL SHAKES VIOLENTLY, DEALER REPLACED DAMPENING SHOCK, PITMAN ARM, TIE ROD, AND STEERING BOX. POSSIBLE STEERING OR SUSPENSION PROBLEM, DEALER COULDN'T REMEDY PROBLEM. *JADA
Feb 15, 1999
CONSUMER COMPLAINS OF VEHICLE SHUDDERING VIOLENTLY AS THE CLUTCH AND FLY WHEEL BECOME INOPERABLE, VEHICLE PULLS TO THE RIGHT, DEALER ROTATED TIRES AND VEHICLE STILL SHAKES VIOLENTLY, DEALER REPLACED DAMPENING SHOCK, PITMAN ARM, TIE ROD, AND STEERING BOX. POSSIBLE STEERING OR SUSPENSION PROBLEM, DEALER COULDN'T REMEDY PROBLEM. *JADA
Feb 15, 1999
STEERING IS VERY LOOSE. VEHICLE WANDERS AND GRABS, CAUSING LOSS OF VEHICLE CONTROL WHICH RESULTED IN AN ACCIDENT. *AK
Nov 06, 1998
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH STEERING/SUSPENSION. WHEN DRIVING, COSUMER HAS PROBLEMS CONTROLLING THE VEHICLE. THEY HAVE HAD THE ALIGNMENT FIXED 6 TIMES, AND THE STEERING WHEEL REPAIRED 7 TIMES. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Oct 28, 1998
+ 1 more complaint for this component
SUSPENSION,POWER TRAIN
5 complaints
NOTICED A HIGH PITCHED WHINE COMING FROM THE REAR OF THE VEHICLE ABOUT 30-40 SECONDS BEFORE THE REAR AXLE ASSEMBLY LOCKED UP. TRAVELING ON A SECONDARY TO A CITY STREET SLOWING TO 30 MPH. AXLE ASSEMBLY LOCKED UP AT 45 MPH CAUSING A SKID THAT WAS CONTROLLED. AXLE HOUSING SPLIT, DRIVE SHAFT DETACHED, GEAR LUBE DRAINED OUT AND TIRES ARE SEVERELY FLAT SPOTTED. SKID LENGTH WAS 115 FT.
Oct 21, 2020
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE SHAFT AND GEAR INADVERTENTLY DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Jul 24, 2015
ON FOUR OCCASIONS AFTER ENCOUNTERING ROUGH PAVEMENT OR RAILROAD TRACKS THE FRONT END OF THE VEH HAS STARTED TO SHAKE VIOLENTLY, NECESSITATING COMING TO A COMPLETE STOP TO REGAIN CONTROL. HAD STEERING DAMPER AND TRACTION BAR REPLACED AT 36768 MILES. AGAIN AT APPROXIMATELY 45100 MILES HAD SAME VIOLENT SHAKING OF FRONT END WHEN CROSSING RAILROAD TRACKS. FEELS AS IF TRUCK IS FLYING APART AND OUT OF CONTROL UNTIL ABLE TO COME TO COMPLETE STOP. SELLING DEALER HAS RECOMMENDED REPLACING STEERING STABILIZER. WILL *AK
Jun 27, 2001
DRIVING 45-55MPH, VEHICLE WOULD VIBRATE, BUT CAN BE CONTROLLED. TAKEN TO DEALERSHIP TWICE FOR VIBRATION. HAD DRIVERSHAFT REPLACED TO CORRECT PROBLEM. ALSO BEEN TO TIRE RETAILER DUE TO POSSIBILITY OF TIRES CAUSING PROBLEM. TIRES WERE THE PROBLEM. CONTACTED MANUFACTURER , INFORMED CONSUMER NOTHING COULD BE DONE. IT WAS CHARACTERISTIC OF TRUCK, AND COULD NOT BE REPAIRED.*AK CONSUMER STATES VIBRATION HAS EXISTED IN VEHICLE SINCE PURCHASED, CONSUMER ALSO STATES THE VIBRATION CAUSES HIM TO HAVE TO DRIVE UNDER 40 MPH OR OVER 50 MPH TO AVOID THE VIBRATION. *JB
May 08, 2001
THERE IS A GRINDING NOISE ON THE RIGHT SIDE OF THE VEHICLES WHEN YOU ARE DRIVING IN TOWN AND ON THE HIGHWAY. DODGE FIXED THE VEHICLE ONCE AND HAD TO REPLACE THE DIFFERENTIAL ASSY. THEY SAID IT WAS AN INTERNAL PROBLEM AND DID REPAIRS ON THE REAR AXLE, ASSY. AND BEARING, TRANSMISSION AND OTHER MAJOR PARTS. *AK
Jul 17, 2000
PARKING BRAKE
5 complaints
TL*THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT ATTEMPTED TO APPLY THE PARKING BRAKE, BUT THE BRAKE FAILED TO ENGAGE. THE REGULAR BRAKES WORK, BUT THE PARKING BRAKE DOES NOT. THE VEHICLE CANNOT BE PARKED ON AN INCLINE BECAUSE IT WILL ROLL. DODGE HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 133,000.
Aug 29, 2007
EMERGENCY BRAKE FAILURE CAUSED TRUCK TO ROLL BACKWARDS OUT OF DRIVEWAY THROUGH A BOARD FENCE DOWN A HILL OFF OF A 8 FT. CLIFF LANDING ON REAR BENDING BUMPER DOWN AND SHOVING BED IN THE CAB AND LANDING INCHES FROM THE RIVER! DT
Oct 30, 2002
CONSUMER COMPLAINS THAT PARKING BRAKE LIGHTS WILL NOT GO OFF. *JADA
Feb 15, 1999
CONSUMER COMPLAINS THAT PARKING BRAKE LIGHTS WILL NOT GO OFF. *JADA
Feb 15, 1999
WHILE THE VEHICLE WAS PARKED WITH ENGINE RUNNING, CONSUMER STOPPED TO PICK UP SOME MAIL. AS CONSUMER STEPPED OUT OF VEHICLE, HE FELL DOWN, ACCIDENTLY HIT OR MAY HAVE HIT THE EMERGENCY BRAKE THAT WAS STOPPING THE PARKED VEHICLE, AND VEHICLE ROLLED DOWN WITH PARKING BRAKE O. , ACCORDING TO THE PEOPLE WHO STOPPED THE VEHICLE, THEY SAID THAT VEHICLE WAS IN NEUTRAL. *AK
Jan 13, 1998
SERVICE BRAKES, AIR
5 complaints
WHILE DRIVING AT ANY SPEED THE VEHICLE VIBRATES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE DRIVER THAT THE BRAKES NEEDED TO BE REPLACED. THE DRIVER NOTICED THAT THE GAS LINE AND BRAKE LINES WERE RUSTY. *MR
Apr 06, 2004
I HAVE HAD MANY ATTEMPTS TO FIX THE PROBLEM ON THE FRONT END FIXED, BECAUSE I HAVE BEEN TOLD THE REAR BRAKE ADJUSTERS DONT WORK
Nov 06, 1999
FRONT BRAKES HAVE REPEATEDLY SHOWN EXCESSIVE WEAR. FIVE REPAIRS HAVE BEEN MADE - 5 SETS OF LININGS, 2 SETS OF ROTORS, AND 2 SETS OF BRAKE CALIPERS. ALL REPAIRS HAVE BEEN MADE BETWEEN 1000 AND 22000 MILES AND A 7 MONTH PERIOD.
Jun 17, 1998
FRONT AND REAR BRAKE MALFUNCTION. VEHICLE PULLS SEVERELY TO THE LEFT OR RIGHT WHEN BRAKES ARE APPLIED. VEHICLE ALSO VIBRATES TO THE POINT OF EXCESSIVE EFFORT BY THE DRIVER TO CONTOL.
Feb 06, 1998
BRAKES FAIL IN SUDDEN STOPS AT ANY SPEED. PEDAL GOES TO THE FLOOR.
Jan 05, 1998
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
5 complaints
WHILE DRIVING 45MPH THE ATNI-LOCK REAR BRAKE WARNING LIGHT CAME ON. A FEW MINUTES LATER, WHILE PULLING OUT AT A STOP SIGN THE REAR DIFFERENTIAL MADE A LOUD NOISE. THE REAR DIFFERENTIAL HAD "CAME OUT" FOR LACK OF A BETTER TERM. I HAVE ALL THE PARTS AND PIECES FROM THE DIFFERENTIAL. THE PINION GEAR WAS IN PIECES IN THE BOTTOM OF THE HOUSING. THE RING GEAR HAD SEVERAL TEETH MISSING AND/OR DAMAGED. THE ANTI-LOCK BRAKE SENSOR/EQUIPMENT WAS ALSO DAMAGED.THE ONLY PARTS THAT WERE NOT REPLACED WERE THE AXLES AND THE HOUSING. CAUSE OF THE DEFECT IS STILL YET UNDETERMINED.*AK
May 08, 2002
OIL LEAKS FROM REAR AXLE AND CAUSES REAR BRAKES TO MALFUNCTION.*AK
Mar 03, 2001
TRANSMISSION LIGHT & THE ANTI-BRAKE SYSTEM LIGHT KEEP COMING ON. *AK *YC
Jul 29, 1999
FRONT AXLE AND BRAKES SYSTEM HAVE BEEN REPLACED THREE TIMES. WHEN CONSUMER WAS DRIVING AT ANY SPEED AND APPLIED THE BRAKES THE FRONT END OF THE VEHICLE WAS BOUNCING. DEALER COULDN'T DETERMINE THE PROBLEM. *AK
Apr 20, 1999
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH AXLE AND DRIVESHAFT. ALSO, WHEN APPLYING BRAKES, THEIR VEHICLE PULLS TO THE RIGHT. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Jan 13, 1999
SERVICE BRAKES
4 complaints
BRAKE LINE BURST BEHIND FUEL TANK ON DRIVER'S SIDE, LEADING TO LOSS OF BRAKE FLUID, AND LOSS OF BRAKE USE. *JS
Sep 24, 2013
THE BRAKE LINE ALONG FRAME RAIL BEHIND THE FUEL TANK RUSTED AND BURSTED, RESULTING IN A LOSS OF BRAKES. *TR
May 21, 2013
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL, IT BECAME SPONGY AND EXTENDED TO THE FLOOR. THE BRAKES FAILED TO STOP THE VEHICLE IMMEDIATELY AND HE WAS FORCED TO TAP THE PEDAL CONTINUOUSLY. THE FRONT AND REAR DISC PADS WERE REPLACED. THE MASTER CYLINDER AND THE CALIPERS WERE REPLACED AND THE ROTORS WERE BLED BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 113,000.
Jan 31, 2013
LOSS OF BRAKING ABILITY - BRAKE LINE FAILURE DUE TO RUST/CORROSION BEHIND GAS TANK ON DRIVER'S SIDE OF VEHICLE. *TR
Oct 15, 2012
SUSPENSION,SERVICE BRAKES, HYDRAULIC
4 complaints
WHILE BRAKING, VEHICLE WILL NOT STOP, DEALER STATES BRAKES ARE WITHING SPECIFICATION. FRONT TIRES KEEP WEARING, DEALER CAN NOT FIND REASON FOR WEAR. *SLC
Jan 12, 2001
1ST TAKEN TO DEALER FOR IMPROPER TIRE WEAR @ 30704 MILES / DEALER CLAIMED TIRE ROTATION PROBLEM / CALIPERS WERE FAULTY INSTEAD / ROTORS FAILED AT 38728. *AK
Apr 07, 2000
VEHICLE MAKES A HARD LEFT TURN WHEN BRAKING. DEALER ADVISED IT TO BE FRONT END ALIGNMENT, ( WHICH THEY DON'T DO) OR BRAKES OR TIRE PROBLEM. BRAKES WERE REPLACED, FRONT END ALIGNED, TIRES WERE REPLACED WITHOUT ANY IMPACT ON CONDITION. FURTHER RESEARCH AND TIME AND $ SPENT FINDS CHRYSLER HAS A TSB #05-03-97 THAT TELLS YOU TO PUT A SPACER BETWEEN THE HUB AND WHEEL OF VARYING SIZES UNTILL YOU FIND ONE THAT CHANGES THE FRONT END GEOMETRY TILL IT NOLONGER PULLS. THIS IS AFTER YOU HAVE FILED BRAKE COMPONETS. IF THIS DOES NOT CURE THE PROBLEM , THEN YOU ARE TO REPLACE THE ENTIRE HUB ASSY WHICH THEN MAY CAUSE YOU TO HAVE TO GO THROUGH THE TRIAL AND ERROR SHIM BUSINESS AGAIN. THIS VEHICLE IS DANGEROUS TO DRIVE AND WARRANTY INCLUDING CHRYSLERS MAXIMUM WRAP WARRANTY WILL NOT COVER THIS FIX ACCOURDING TO AUFFENBURG AND A DEALER IN OLATHE KS I STOPPED AT LAST WEEK. A PERSON , IF THEY HAD THE FUNDS COULD LITERALLY SPEND THOUSANDS OF DOLLARS ON TRIAL AND ERROR FIXES ON THIS BRAKING PROBLEM ON DODGE 4X4 PICKUPS. ALSO CAPE GIRARDEAU MO ATTY DON THOMASON HAD A CLIENT THAT WAS INJURED IN AN ACCIDENT WITH A PICKUP THAT HAD THE SAME PROBLEM AFTER MULTIPLE ATTEPMT TO FIX IT. CHRYSLER NEEDS TO FIX THIS BEFORE PEOPLE ARE KILLED. *AK
Jan 03, 2000
WHEN BRAKES ARE APPLIED VEHICLE WOULD PULL TO THE RIGHT. SOMETIMES WILL ALSO PULL TO THE LEFT. HAD TAKEN VEHICLE TO DEALER AT LEAST 6 TIMES & PROBLEM STILL NOT SOLVED. WAS TOLD DESIGN FLAW. IN ADDITION, FRON T BRAKES ROTORS/PADS & TORSION BAR WERE REPLACED DUE TO SEVERE BRAKE PULLING. WAS TSB ON BRAKE PULLING. *AK
Jul 26, 1999
STEERING,POWER TRAIN
3 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Jul 31, 2015
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Jul 15, 1999
ONE END OF THE TRACK BAR,WHICH ALLOWS THE FRONT AXLE TO MOVE FROM SIDE TO SIDE,HAS WORN OUT CAUSING VEHICLE TO WANDER. ALSO A COUPLE OF TIE RODS ARE WEARING OUT. *AK
Apr 29, 1999
FUEL/PROPULSION SYSTEM
3 complaints
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, A STRONG FUEL ODOR EMITTED FROM THE CABIN. AN INDEPENDENT TECHNICIAN DIAGNOSED THAT THE FUEL TANK IN HOUSE FUEL LINE FRACTURED PREMATURELY CAUSING THE FUEL TO LEAK ON TOP OF THE FUEL TANK AND ONTO THE GROUND. THE MECHANIC ADVISED THAT THE FUEL LINE NEED TO BE REPLACED BUT THE PARTS NEEDED WERE NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,000. UPDATED 5/29/15*CN UPDATED 9/28/2017*CN
Mar 12, 2015
THIS VAN WAS A GREAT RUNNING VEHICLE, AND HAD NEVER HAD ANY PROBLEMS OTHER THAN THE NORMAL FOR A VAN OF THIS YEAR. MY GRANDSON AND I WERE HEADED OUT OF OUR NEIGHBORHOOD AND I STARTED SMELLING GAS. I THOUGHT MAYBE ONE OF THE NEIGHBORS HAD SOME GAS POURED OUT OR SOMETHING. I CONTINUED TO DRIVE ABOUT 2 BLOCKS AND NOTICED THAT I STILL SMELLED THE STRONG ODOR OF GAS. I LOOKED INTO MY REAR VIEW MIRROR AND SAW THAT FLAMES WERE POURING OUT FROM UNDER THE VAN FROM UNDER THE FRONT AREA WHERE MY GRANDSON AND I WERE SITTING. WE JUMPED OUT OF THE VAN AND CALLED 911. BY THE TIME THE FIRE DEPARTMENT SHOWED UP MY VAN WAS COMPLETELY BURNT UP. THE FIREMEN SAID THAT EVIDENTLY THE FUEL LINE HAD FELL OFF. *TR
Jun 08, 2014
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL TANK COLLAPSED TWICE WITHIN A NINE YEAR TIME FRAME. THE FUEL TANK WAS REPLACED BY THE DEALER EACH TIME. THE DEALER ADVISED THE CONTACT THAT THE FUEL TANK WAS SETUP LIKE A VACUUM AND THE FUEL CAP ALLOWED AIR TO ENTER INTO THE TANK, CAUSING IT TO COLLAPSE. THE CONTACT STATED THAT THE FUEL TANK WAS MANUFACTURED WITH PLASTIC AND DID NOT HAVE A VENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 175,000.
Jan 15, 2013
STEERING,SERVICE BRAKES, HYDRAULIC
3 complaints
POWER STEER/BRAKE FLUID MASTER CYLINDER LEAKED INTO CAB OF TRUCK SATURATING THE CARPETS BEFORE IT COULD BE DISCOVERED. SAFETY FEAR OF CARPET SOAKED WITH POWER STEERING FLUID. *TR
Jul 04, 2014
I AM VERY UNHAPPY WITH THIS TRUCK,IT HAS BEEN NOTHING BUT PROBLEMS FOR REPAIR WORK AND OUT OF WARRANTY COAST EVEN THOUGH IT WAS ALL ONGOING FROM THE DAY I BOUGHT IT AND PAID CASH OF >36,000 TAX AND ALL. NO SAFETY DEFECT(S) MENTIONED IN THE SUMMARY. *AK
Jun 09, 1999
POWER STEERING AND POWER BRAKE FAILURE.
Dec 20, 1997
FUEL SYSTEM, GASOLINE,POWER TRAIN
3 complaints
I OWN A 1997 DODGE RAM 1500 W/93,000 ON IT THE PROBLEMS BEGAN THE RADIATOR $250 JUST FOR THE PART WENT BAD THEN TRANSMISSION WENT OUT DODGE IS INFAMOUS FOR THE TRANSMISSION PROBLEMS I HAD TO PAY $1900 TO GET IT FIXED AFTER THAT WAS DONE THE FUEL RAIL & O RING STARTED TO LEAK ANOTHER WELL KNOW DEFECT ON CHRYSLER VEHICLES MY TRUCK WAS VISIBLY LOSING GAS & OBVIOUSLY DANGEROUS THERE IS NO WAY TO REPAIR THE DEFECTIVE CAP YOU HAVE TO BUY THE WHOLE FUEL RAIL FROM THE DEALER FOR $300 JUST FOR THE PART. I THINK THAT IS NOT ONLY RIDICULOUS BUT DANGEROUS & AN OBVIOUS PROBLEM WITH OTHER CHYRSLER VEHICLES & YET NOTHING HAS BEEN DONE. *JB
Nov 28, 2005
ONE OF THE STRAPS THAT HOLD THE TANK UP TO VEHICLE BROKE AND CAUSED REAR OF TANK TO HANG DOWN. CONSUMER COULD HEAR METAL SHIELD OF DRIVELINE HITTING GROND. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Jun 06, 2002
MY FUEL PUMP QUIT WORKING, HAD TO HAVE TRUCK TOWED TO DEALER TO FIX,(UNDER WARRANTY) WHILE THERE I COMPLAINED ABOUT TRANSMISSION (BANGING GOING INTO 3RD GEAR,DRIVE SHAFT CLUNK), WAS TOLD WE SERVICED TRANNY, EVERYTHING OK. TRUCK WAS STILL ACTING THE SAME.THEN AT 33,000/34,000 MI.TRANY STARTED SHIFTING ERRATIC FROM 2-3RD GEAR,HAD DEALER CHECK AND RESERVICE TRANY, SCAN SYSTEM, THEY ROAD TESTED VEHICLE, SAID EVERYTHING IS OK. NOW THE NEXT DAY,TRANY SLIPS GOING INTO 3RD GEAR,(ENGINE OVERREAVES BETWEEN 2-3RD GEAR). CALLED DEALER AND WAS TOLD THEY WOULD CHARGE ME TO LOOK AT IT AGAIN. I TALKED TO A COUPLE OF TRANY SHOPS AND WAS TOLD DODGE HAS DEFECTIVE TRANSMISSIONS, FOR MY YEAR VEHICLE.*AK
Mar 13, 2002
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
3 complaints
INTERMITTENTLY, THE ACCELERATOR PEDAL WOULD STICK WHEN PLACED INTO GEAR AND THE CONSUMER HAD TO APPLY PRESSURE TO THE ACCELERATOR TO RELEASE IT. SUBSEQUENTLY, IT RELEASES SUDDENLY IN A WAY WHICH CAUSED SUDDEN ACCELERATION. *AK THE DEALER COMPLETED THE RECALL WORK ON THE VEHICLE IN FALL 2002 AFTER WHICH THE PROBLEM SURFACED. THE DEALER REFUSED TO REPAIR THE PROBLEM. THE VEHICLE STALLED WHEN THE A/C WAS ON. (STALLED CONTINUALLY) *SCC *JB
Oct 27, 2003
VACUUM LEAK IN ENGINE/LOST CRUISE CONTROL/ENGINE WAS KNOCKING AT 30 MPH OR HIGHER, AND LEAKING GASOLINE ON TOP OF MOTOR. ALSO, WHEN APPLYING GAS, AIR VENTS WOULD GO TO DEFROST AUTOMATICALY. *AK
Nov 22, 2000
CRUISE CONTROL SERVO LOCATION IMMEDIATELY BEHIND LEFT FRONT BUMPER CAN CAUSE SERVO TO BEND AND OPEN THROTTLE UNINTENTIONALLY. ALSO, A STUD FASTENED TO SIDE THAT HOLDS HEAT SHIELD IN PLACE BECAME DETACHED. DEALER NOT AWARE OF THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Apr 05, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
CONTINUOUS TRANSMISSION TROUBLE:MINOR SLIPPING,SEARCHING FOR A GEAR,SURGING,NOT GOING INTO PASSING GEAR,WHEN IT DOES IT DOES NOT STAY THERE,CLUNKS HARD WHEN PUT IN REV. VIBRATION AT START UP(MOVING) HEAT SHIELD OR REAR-END,@TIME OF ORIGINAL TRADE,WHEN THEY CHANGED THE OIL THEY EITER DIDNT PUT ANY IN OR VERY LITTLE I HAD TO ADD 5QTS NOW THERE IS A TICKING NOISE ON THE PASS, SIDE OF ENGINE,THE SALESMAN LIED TO ME ABOUT THE TRUCK I ASKED HIM "HAS THIS EVER PLOWED OR TOWED ANYTHING BEFORE?" HE SAID "NO" AFTER TALKING TO PREV.OWNER THEY WERE TOWING A BIG BOAT WITH IT .AT THIS TIME I HAVE A COMPLAINT WITH THE ME. ATTY GEN,DODGE,FILE#9921927 ON 4-18-02,MAY I PLEASE HAVE A COPY OF THIS WITH YOUR LETTERHEAD AS WELL AS A REPLY SO I CAN FOWARD THIS TO THE ATTY GEN. THANK YOU!!!!*AK
Jul 18, 2002
DIESEL ENGINE HAS REPLACEMENT PART SUCH AS TIMMING CHANGE INJECTOR PUMP. TRANSMISSION SENDER SWITCH AND SEAL HAD TO BE REPLACED. FRONT AND BACK BRAKES REPLACED. ALSO, TAIL PIPE HAD TO WELDED BACK ON. TAIL PIPE FELL OFF. THERE WAS VIBRATION. DEALERSHIP WAS AWARE OF THE PROBLEM.*AK
Aug 28, 2000
WHEN TRAVELING AT ANY SPEED VEHICLE STALLS AND CUTS OFF WITHOUT PRIOR WARNING, RESULTING IN LOSS OF ALL POWER. ALSO, NOTICED VEHICLE WILL NOT SHIFT INTO GEAR. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO DETERMINE THE CAUSE OF THE PROBLEM. PARTS ALSO REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Apr 27, 1999
SERVICE BRAKES, HYDRAULIC,AIR BAGS
3 complaints
WHILE DRIVING AT APPROXIMATELY 45 MPH CONSUMER APPLIED BRAKE AND SKIDDED ABOUT 10 FEET,HIT ANOTHER VEHICLE HEAD-ON. UPON IMPACT,DRIVER AIRBAGS DID NOT DEPLOY WHICH HAVE CAUSED INJURIES.*AK THE INSPECTORS FROM THE MANUFACTURER INDICATED THAT THE AIR BAGS DID NOT DEPLOY BECAUSE THE IMPACT DISSIPATED. *YH
Jan 29, 2001
WHILE DRIVING THE VEHICLE AT 35 MPH, FIRST THE ABS BRAKES DID NOT WORK. THEN A FRONTAL IMPACT ACCIDENT OCCURRED, THE AIR BAGS DID NOT DEPLOY ON IMPACT. NO INJURIES OCCURRED. DEALER SENT OUT INVESTIGATION TEAM THAT STATED THE AIR BAGS WERE OKAY. REPORTS FROM THE FIRE DEPARTMENT AND POLICE DEPARTMENT STATED THE AIR BAGS SHOULD HAVE DEPLOYED. DEALER CANNOT DUPLICATE THE PROBLEM.
Aug 12, 1998
WHILE DRIVING VEHICLE ABOUT 57 MPH, FELT/HEARD A POP SOUND IN THE STEERING AREA, HAD NO CONTROL OF VEHICLE, HAD NO BRAKES (ABS), CRASHED, HIT TELEPHONE POLE, DRIVER'S AIR BAG DID NOT DEPLOY. *AK
Oct 18, 1996
STEERING,STRUCTURE
2 complaints
WHEN DRIVING OUT OF A HOSPITAL PARKING STRUCTURE, WHEN COMING TO THE EXIT ON THE LOWEST LEVEL YOU MUST MAKE A SHARP RIGHT TURN INTO THE EXIT BOOTH LANE. WHEN TURNING RIGHT, IT WAS AS IF A "TOOTH" INSIDE THE STEERING GEAR BROKE OFF CAUSING A COLLISION WITH THE RAIL WHILE EXITING THE PARKING STRUCTURE. NOW THE STEERING HAS AN EXCESSIVE AMOUNT OF PLAY AND WHILE IN THE CENTER OF THE (STEERING PLAY) IT IS AS IT BINDS OR STICKS AT TIMES WHERE THE "TOOTH" USED TO BE ON THE STEERING GEAR. IT HAS BECOME QUITE DANGEROUS TO DRIVE, ESPECIALLY AT HIGH SPEEDS OR ON THE INTERSTATE AS THE VEHICLE TENDS TO WANDER NOW AND FOLLOW THE CRACKS IN THE ROAD. I HAVE OWNED DODGE RAM PICKUPS FOR THE LAST 20 YEARS SINCE I BOUGHT MY FIRST BRAND NEW RAM PICKUP AND LET ME TELL YOU, THEY HAVE ALL HAD ISSUES WITH LOOSE STEERING BOXES, EVEN THE NEW ONE. BUT WHEN THEY BREAK, THAT IS A DANGEROUS SITUATION THAT PEOPLE CANNOT SEE COMING WITH A NORMAL INSPECTION AS ON THE OUTSIDE, WEAR IS UNDETECTABLE. I HAVE BEEN AN ASE CERTIFIED TECHNICIAN THE BETTER PART OF MY ADULT LIFE AND THIS IS UNACCEPTABLE. I AM SURE CHRYSLER HAS INVESTIGATED THIS ISSUE ALREADY AND FOUND THAT IT WOULD JUST COST TOO MUCH TO RECALL ALL THESE VEHICLES TO REPAIR THEM BUT THE LEAST THEY COULD DO IS SELL A PART PRICED AT COST TO SHARE THE BURDEN WITH THE CONSUMER. IT MAY SAVE SOMEONE'S LIFE
Sep 05, 2015
WHILE DRIVING UNDER 50 MPH, ANOTHER DRIVER CUT CONSUMER OFF, AND CONSUMER HIT A POLE, AND SUSTAINED HEAD AND NECK INJURIES. VEHICLE'S FRAME BENT UP LIKE A PIECE OF ALUMINUM FOIL. CONSUMER FELT FRAME WAS TOO THIN. *AK CONSUMER STATES CAB OF TRUCK AND FLOOR PANELS BUCKELED. *SLC
Jul 02, 2001
STRUCTURE,UNKNOWN OR OTHER
2 complaints
DASH BOARD IS ALL CRACKED AND BROKEN APART. WITH EVERY BUMP IN THE ROAD THE DASH SHAKES BAD AND WORSENS FROM THE LACK OF NO SUPPORT HOLDING IT IN PLACE. WITH THE A/C, HEAT, OR DEFROSTER BLOWING OUT THE VENTS PLASTIC ALSO BLOWS OUT. TRYING TO CLEAN OUT MY EYE WHEN DRIVING IS TOUGH. JUST WAITING FOR THE DAY I HIT A BUMP AND THE DASH FALLS TO MY FEET. BODY WOULD BE THE PAINT ON ROOF AND HOOD, DISCOLORING AND PEELING OFF
Aug 26, 2015
DASH TOP BROKEN INTO MULTIPLE PIECES. LOOSE PIECES DO NOT STAY IN PLACE WHILE DRIVING. *TT
Sep 17, 2011
AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING 97 DODGE RAM MY DAUGHTER ALMOST WRECKED DUE TO VEHICLE SUDDEN SURGE, STALL AND SHUT DOWN CAUSING LOSS OF POWER STEERING AND OTHER CONTROL OF VEHICLE. ALSO HAPPENED TO ME MULTIPLE TIMES WHEN I TEST DROVE IT. SUBSEQUENT EVENTS FOUND TO INCLUDE AIR BAG LIGHT ILLUMINATION, CRUISE CONTROL LIGHT ON STEERING WHEEL COMES ON AND VEHICLE SURGES WITH RPM'S UP TO @ 2,000 BEFORE FULL STALL. CODE P0123 ON OBDII SCANNER. SENSOR REPLACED AND STILL HAPPENING. STOPPED PROBLEM COMPLETELY BY DISCONNECTING THE CLOCK SPRING CONNECTIONS. RESEARCHED OTHER COMPLAINTS AND FOUND MANY LISTED UNDER VEHICLE SPEED CONTROL, CLOCK SPRING, AIRBAG, ELECTRICAL ETC COVERING MANY YEARS AND INCLUDING INJURIES. NHTSA NEEDS TO CROSS REFERENCE THESE COMPLAINTS AND CONNECT THE DOTS AS THERE IS NO PLACE I CAN FIND TO TYPE IN THE ACTUAL COMPONENT NAME "CLOCK SPRING" WHICH IS AN EXTREMELY POOR SETUP FOR A COMPLAINT SITE. ALSO LIMITING MILEAGE TO 3 NUMBERS IS RIDICULOUS. SPEED RANGED FROM BARELY MOVING @ 2MPH TO 45MPH. SOMEBODY IS GOING TO GET KILLED IF THEY HAVEN'T ALREADY. *TR
Aug 14, 2011
VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN VEHICLE COLLISION INTO BRICK BUILDING, NO DEPLOYMENT OF BOTH DRIVER AND PASSENGER AIR BAGS DURING COLLISION RESULTING IN INJURY. MJS
Sep 02, 1999
STEERING,AIR BAGS
2 complaints
INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RESPONSIBLE FOR THE PROBLEM. AIRBAG) NO LONGER IN USE, AND ALL FUNCTIONS ON STEERING WHEEL DID NOT WORK.*AK
Jul 05, 2007
FRONTAL CRASH AT 65-70 MPH, HIT A TREE, AIRBAG DID NOT DEPLOY. VEHICLE WAS TOTALLED.*AK VEHICLE ROLLED OVER AND DRIVER WAS INJURED, AIRBAG HAD PREVIOUSLY BEEN RECALLED AND REPLACED. CONSUMER FEELS THE STEERING KNUCKLE BROKE, LOCKING TIRES MAKING IT IMPOSSIBLE TO STEER. *SLC
Apr 02, 2001
EQUIPMENT,UNKNOWN OR OTHER
2 complaints
FRAGMENTED, BROKEN, AND CRACKED DASHBOARD ON 1997 DODGE RAM 1500, AN ACKNOWLEDGED DEFECTIVE SAFETY PRODUCT, PROVIDING LIFE THREATENING CONSEQUENCES, IN THE EVENT OF CRASH OR ACCIDENT. REPORTED TO DODGE- CHY-JEEP DENIED RECALL STATUS AND DECLINED TO REPAIR OR REPLACE BECAUSE VEHICLE WAS "OUT OF WARRANTY". DENIED APPEAL PROCESS-STATED DECISION WAS FINAL!
Jun 08, 2007
1997 DODGE RAM 1500 5.2L V8 SINGLE CAB(LARAMIE) DASH IS CRACKED RIGHT DOWN THE CENTER, CRUISE CONTROL IS NOT WORKING ANYMORE AND AIR CONDITIONING GOES IN AND OUT WITH ACCELERATION. *JB
Aug 22, 2006
AIR BAGS,SEATS
2 complaints
DODGE CARAVAN 97 MODEL VIN#[XXX]. STAT FARM INSURANCE # [XXX]. THE ABOVE DODGE CARAVAN WAS HIT FROM BEHIND BY A SCHOOL BUS ON TUE. 16TH NOV 04 ON ROUTE 516 OLD BRIDGE, NJ 08857. THE VEHICLE WAS PUSHED TO THE UTILITY POLE. *AK THE AIR BAGS FAILED TO WORK. THE DRIVER SEAT AND PASSENGER SEAT COLLAPSED BACKWARD INSTEAD OF PROTECTING US FROM NECK AND BODY INJURY. THE VEHICLE IS WITH STATEFARM INSURANCE. THEY MAY REMOVE IT FROM ITS TEMPORARY STORAGE IN COUPLE OF DAYS. YOU MAY CONTACT THEM OR THE OLD BRIDGE POLICE IN CASE YOU WANT TO INSPECT THE FAILED SAFETY SYSTEMS. UPDATED 08/03/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 19, 2004
TRUCK REAR ENDED ANOTHER VEHICLE, AND THE AIR BAGS DID NOT DEPLOY. ALSO, THE PASSENGER'S SEAT LOCK DID NOT HOLD. *AK
May 07, 1998
POWER TRAIN,UNKNOWN OR OTHER
2 complaints
THE PAINT ON MY 1997 DODGE RAM 1500 TRUCK TURNED A MILKY WHITE COLOR ON THE HOOD AND THE TOP OF THE CAB. ESTIMATED COST OF REPAIR TO PAINT THE TRUCK IS $3,400. MILEAGE ON THE TRUCK IS 138,400 MILES.
Jan 15, 2004
WHILE TRAVELING NOTICED GEAR SLIPPING, AND SENSOR INDICATOR LIGHT COMING ON. DEALER HAS BEEN NOTIFIED, AND STATED THAT TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
May 15, 2000
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING AT ANY SPEED UP HILL AND NO WITH WARNING TRANSMISSION WILL DECELERATE EVEN WHEN FOOT IS ON ACCELERATOR, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED. TS.....*AK
Jan 08, 2003
WHILE DRIVING 55-60 MPH IN 5 TH GEAR ENGINE REVVED, BUT VEHICLE STARTED TO SLOW DOWN. CONSUMER SHIFTED OUT OF GEAR INTO NEUTRAL, AND THEN TRIED TO SHIFT BACK, WAS NOT ABLE TO SHIFT BACK INTO GEAR. PLEASE ADD FURTHER DETAILS. *AK
Feb 21, 2002
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,UNKNOWN OR OTHER
2 complaints
MADE THREE TRIPS TO DEALER FOR ENGINE LIGHT OVER A PERIOD OF 45 DAYS. FIRST TRIP WAS ON 10/3/01WITH A CHARGE OF $132.25 TECH FOUND TORQUE CONVERTER NOT WORKING. CLEANED TORQUE CONVERTER SOLENOID. SECOND TRIP TO DEALER WAS MADE ON 10/30/01 WITH CHECK ENGINE LIGHT ON AGAIN. TECH FOUND SAME PROBLEM AGAIN AND REPLACED TORQUE CONVERTER SOLINOID FOR CHARGE OF $246.58. THIRD TRIP WAS MADE ON 11/13/01 WITH CHECK ENGINE LIGHT AGAIN ON. THIS TIME TECH SAID PROBABLY AN INTERNAL LEAK "SOMEWHERE" BUT DON'T KNOW WHERE. SAID OK TO DRIVE UNTIL TRANSMISSION STARTS SLIPPING. CHECK ENGINE LIGHT CAME ON AGAIN ON THE WAY HOME AND TRANS BEGAN SLIPPING NEXT DAY. RETURNING TO DEALER ON 11/15/01 THE TRANSMISSION GAVE OUT COMPLETELY AND HAD TO BE TOWED. DEALER CALLED ON 11/16/01 STATING THAT THE FRONT PLATE IN TRANSMISSION HAD FAILED AND PROBABLY COULD NEVER GET ALL THE METAL OUT OF TRANSMISSION. NOW COST WILL BE $2200 FOR A REBUILT TRANSMISSION. *AK
Nov 18, 2001
THE BRAKE PROBLEM HAS BEEN ON GOING SINCE THE FIRST FEW MONTH OF SERVICE. THE FIRST BRAKE FAILURE WAS AT 9557 MILES, THE SECOND FAILURE WAS AT 23,744 MILES AND THE THIRD FAILURE OF THE BRAKES WAS AT 29, 875 MILES. THE BRAKES HAVE BEEN REPLACED, ROTORS GROUND,, NEW REAR AXLE SEALS, AND NEW CALIPERS, PADS,AND BRAKE SHOES HAVE BEEN INSTALLED. THE PROBLEM STILL EXISTS AND THE DEALER IN TURLOCK AUTO CENTER, TURLOCK, CA. IS ORDERING NEW PARTS AGAIN MAKING THE FOURTH BRAKES ON THIS PICKUP INCLUDING THE ORIGINAL ONES. *AK
Nov 20, 1999
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
THE THOTTLE STUCK IN THE WIDE OPEN POSITION AND WOULD NOT RETURN TO IDLE. THE BRAKES WERE JUST ABLE TO STOP THE VEHICLE. SHIFTING TO NEUTRAL CAUSED THE ENGINE TO GO WELL INTO THE REDLINE ON THE RPM INDICATOR. PULLING UP ON THE ACCELERATOR PEDAL DID NOTHING. THE DEALER SAID THE LINKAGE WAS RUSTED TIGHT. THEY DON'T HAVE NEW PARTS SO THEY SCRAPPED THE RUST OFF, OILED IT AND PUT IT BACK TOGETHER. THEY SAID THE THROTTLE CABLE WAS NOT THE PROBLEM AS IN THE RECALL OF "95-96 VEHICLES. THIS IS A HARD TRUCK TO GET STOPPED WHEN THE THROTTLE IS STUCK WIDE OPEN. GOOD THING MY WIFE WASN'T DRIVING IT.*AK
Sep 24, 2001
TRUCK ACCEELRATED UPON PUTTING INTO DRIVE.....THE PEDAL WENT TO THE FLOOR ....COULD NOT STOP IT. THE ABS ACTIVATED AND VEHICLE CRASHED INTO A BUILDING....IT SQUEELED THE TIRES AS SOON AS I STEPPED ON PEDAL AND IT WENT TO THE FLOOR......CRASHED INTO A BUILDING AND IT WAS STILL REVVING AT FULL THROTTLE.........CAN YOU HELP US......WE DONT WANT TO DRIVE IT AGAIN UNLESS WE KNOW WHAT CAUSED IT TO DO THIS.........THE EXTERIOR DAMAGE IS BEING REPAIRED BUT WE STILL DONT KNOW WHY IT DID THAT........THANKYOU... *AK
May 22, 2000
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
ENGINE CHECK ENGINE LIGHT COMES ON, AND OIL PRESSURE DROPS. A MINOR CLACKING OR TAPING NOISE COMES AND GOES AWAY. DEALER HAS NO REMEDY AND NO IDEA WHAT IT IS.*AK
Mar 12, 2001
OIL PUMP FAILURE. NO OIL PRESSURE. OIL LIGHT KEEPS COMING ON. *AK
Jul 21, 1999
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
2 complaints
THE THROTTLE BODY AND INJECTOR SYSTEM FAILURE CAUSED LOSS OF POWER STEERING AND BRAKES.YH
Apr 03, 1999
THE THROTTLE BODY AND INJECTOR SYSTEM FAILURE CAUSED LOSS OF POWER STEERING AND BRAKES.YH
Apr 03, 1999
INTERIOR LIGHTING
2 complaints
CARGO LIGHT NEEDS SEPARATE SWITCH.
May 02, 1997
DOME LIGHT GOES ON AT SAME TIME AND IT PREVENTS SEEING WHEN BACKING UP.
May 02, 1997
ENGINE
1 complaint
TL* THE CONTACT OWNS A 1997 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CABIN SPONTANEOUSLY FILLED WITH SMOKE AND CAUGHT FIRE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Jan 02, 2018
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING DOWN THE ROAD THE CLIP ATTACHING THE ACCELERATOR CABLE TO THE THROTTLE BODY SNAPPED CAUSING A TOTAL LOSS OF STEERING AND EFFECTIVNESS OF THE BRAKE. I HAD A 2 MONTH OLD AND MY 3 YEAR OLD IN THE TRUCK AS WELL.
Apr 08, 2017
STEERING,AIR BAGS,ENGINE
1 complaint
"TAKATA RECALL" TODAYS DATE 4-29-2016,I HAVE A 1997 DODGE RAM 1500 AND I WOULD LIKE TO KNOW ALL THE RECALLS ON THIS TRUCK.I HAVE A FEW PROBLEMS COMING ON WITH MY TRUCK.IM NEEDING A REPLACEMENT AIR INTAKE SYSTEM ITS CALLED ENGINE AND ENGINE COOLING. SUDDENLY I FELT SOME SHAKING IN FRONT TIRES.I STILL DON'T KNOW WHAT IT WAS BUT MY STEERING PUMP WITH OUT AND NOW THE STEERING GEAR BOX.EVERYTIME IM FINISH WORKING ON ONE PROBLEM THE NEXT IS RIGHT BEHIND.MY DASH BOARD IS FALL APART.DASH BOARD IS ALL IN PIECES.GETTING WORST AND WORST EVERYDAY.LAST PROBLEM MY AIR BAG BLEW OUT AND BUSTED IN MY FACE.MY TRUCK WAS PARKED WHEN IT HAPPENED WITH THE AIR BAGS,BUT I WAS DRIVING DOWN THE ROAD WHEN THE POWER STEERING WITH OUT. PLEASE HELP ME GET MY RECALLS ON MY TRUCK AND THANK YOU SO MUCH.
Apr 30, 2016
STEERING,SUSPENSION,WHEELS
1 complaint
THE HUB WENT OUT ON THE VEHICLE AND WAS REPLACED IMMEDIATELY WITH A NEW ONE. DROVE APPROXIMATELY 10 MILES AND THE BRAND NEW HUB DID THE SAME EXACT THING. I CAN NOT FIGURE OUT WHAT KEEPS CAUSING THE ISSUE NOR CAN I AFFORD TO KEEP REPLACING THEM. I HAVE HAD SEVERAL DODGE RAMS OVER THE YEARS AND WHILE THE HUB DOES GO OUT ON THEM I HAVE NEVER HAD ONE GO OUT RIGHT AFTER PUTTING IT ON. I HAVE DONE MY RESEARCH AND NOTICED THIS IS A VERY COMMON OCCURRENCE WITH THIS YEAR MODEL TRUCK. SOMETHING NEEDS TO BE DONE.
Jan 28, 2016
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 1997 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED, TO THE POINT THAT PIECES DETACH WHEN GOING OVER A BUMP. THE CONTACT ALSO STATED THAT THE FRONT-END SUSPENSION WAS FRACTURED, MAKING IT IMPOSSIBLE FOR THE VEHICLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 03/09/16*LJ *CN
Jan 11, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
DASH STARTING CRACKING AND FALLING APART, WIRES GOT MESSED UP AND SOME THINGS DON'T WORK. PARTS OF THE PLASTIC OF THE DASH COME OUT THE VENTS WHEN YOU TURN ON THE HEAT OR AIR. PART WITH THE VIN WENT SOMEWHERE TO PARTS UNKNOWN. *TR
Nov 19, 2014
STEERING,SUSPENSION,STRUCTURE
1 complaint
THE FRONT FRAMES ROT OUT ON STEERING SIDE AND IT ISN'T 1 OF THEM IT IS ALMOST ALL OF THEM. TOYOTA RECALLED TACOMAS FOR THIS AND I WANT MY FRAME FIXED OR REPLACED. THIS HAPPENS EARLY IN THE LIFE OF THE VEHICLES. THEY HAVE ALMOST GOTTEN AWAY WITH IT . BUT THESE ARE STILL ON THE ROAD AND COULD KILL PEOPLE .THEY NEED TO BUY THE ONES THAT ARE STILL ON THE ROAD OR TRADE FOR SAFE VANS OR TRUCKS. THE SERVICE LIFE OF THESE WERE CUT SHORT AND ALMOST EVERY JUNKYARD HAS THESE AND THEY ALL LOOK GOOD BUT THEY AREN'T SAFE. THEY NEED TO CLEAN UP THEIR MESS AND TAKE THEM BACK TO BE HELD ACCOUNTABLE AS THEY CANT BE REPAIRED .I THINK THE DRAIN HOLES IN THE FRAMES WERE IN THE WRONG PLACE OR NOT THERE AT ALL. *LN
Sep 08, 2013
CHILD SEAT
1 complaint
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500 THAT SECURES A COSCO TOURIVA OVERHEAD SHIELD CHILD RESTRAINT, MODEL NUMBER UNKNOWN, MANUFACTURED JUNE 1, 2009. THE CONTACT STATED THAT A METAL COMPONENT OF THE RESTRAINT HARNESS FRACTURED AND THE CHILD WAS ABLE TO EXIT THE SEAT. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE.
Mar 07, 2011
LATCHES/LOCKS/LINKAGES,TIRES
1 complaint
WHILE DRIVING, MOUNTED SPARE TIRE DROPPED FROM UNDER THE PICKUP TRUCK ONTO THE HIGHWAY THE CABLE STORAGE SUSPENSION FAILED. *TR
Jan 14, 2011
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
I OWN A 1997 DODGE RAM 3500 AND THE HEADLIGHTS GO OUT ON IT AFTER HALF AN HOUR OR LESS OF HEADLIGHT USE AND SOMETIMES IT BLOWS A FUSE AND NO TAIL LIGHTS ARE ON AND I HAVE TO PULL OVER AND CHANGE THE FUSE SO I CAN CONTINUE MY COURSE. I SOMETIMES HAVE TO PULL DOWN ON THE HEADLIGHT SWITCH TO GET LIGHTS TO STAY ON. ANOTHER THING IS THAT THE DASHBOARD IS CRACKED AND THE PLASTIC IS FALLING APART AND THIS NEEDS TO GET CORRECTED BEFORE SOME ACCIDENT HAPPENS TO ALL DODGE OWNERS WHO MIGHT NOT HAVE THE KNOWLEDGE OF THIS PROBLEM. *TR
Aug 31, 2010
STEERING,VISIBILITY,AIR BAGS
1 complaint
DODGE PICKUP 1997 TILT WHEEL, WIRES IN STEERING COLUMN BROKE, DISABLED AIR BAG, ELECTRIC WINDOWS AND OTHER STUFF. 4X4 STEERING IS LOOSE LOTS OF STEERING WHEEL PLAY TO KEEP VEHICLE STRAIT ON ROAD, LIKE THAT SINCE NEW. *TR
Jul 04, 2010
STRUCTURE,ELECTRICAL SYSTEM
1 complaint
1997 DODGE RAM 1500 DASHBOARD SHATTERED UNDER CONSUMERS HAND.*CW THE CONSUMER ALSO WANTED TO ADD THAT CHRYSLER PT CRUISER HAS THE SAME DASH PROBLEM. UPDATED 03/08/10
Mar 05, 2010
STRUCTURE,EQUIPMENT
1 complaint
UPPER DASH PANEL CRACKING INTO 15 TO 20 PIECES AND THE PIECES ARE FALLING INTO INSIDE OF THE DASH. I'VE USED A DASH COVER THAT FITS IN THE WIDOW SINCE THE VEHICLE WAS BOUGHT NEW. *TR
May 16, 2009
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE,EQUIPMENT
1 complaint
I HAVE A 97 DODGE RAM THAT STARTED CRACKING AROUND 2004 AND HAS STEADILY GOTTEN WORSE AND WORSE. AS A RESULT I HAVE A TERRIBLE LOOKING INTERIOR AND I BELIEVE MY ELECTRICAL PROBLEMS ARE A TESTAMENT OF THE DASHBOARDS EXPOSING MY ELECTRICAL WIRING TO THE SUN. THE ONLY WAY TO HALFWAY FIX IT I'VE FOUND IS TO MOUNT FORMICA SQUARES(NOT CHEAP MIND YOU) OVER THE WHOLES WITH MOUNTING SQUARES, THOUGH IT LOOKS TERRIBLE. MY ELECTRICAL PROBLEMS ARE BUT ARE NOT LIMITED TO: POWER DOOR LOCKS THAT ONLY UNLOCK THE DRIVER SIDE DOOR AND POWER WINDOWS THAT ONLY WORK HALF THE TIME AND A CUPHOLDER THAT HAS FALLEN OUT ON MORE THAN ONE OCCASION AND CAUSED ME TO RIG BACK INTO PLACE. OF COURSE BESIDES INCONVENIENCE OF HAVING A LOUSY DASH THAT STICKS OUT LIKE A SORE ON A USUALLY SOUND TRUCK, I AM AFRAID OF THE OTHER PROBLEMS IT CAN BRING I.E.: WORSE ELECTRICAL FAILURES AND THE POSSIBILITY OF AN AIRBAG DEPLOYING WHEN IT'S NOT SUPPOSED TO OR NOT DEPLOYING WHEN THERE IS NEED. *TR
Apr 28, 2009
PARKING BRAKE,POWER TRAIN
1 complaint
PARK POSITION WITH IGNITION KEY IN THE LOCK POSITION, VEHICLE SHIFTER MOVED OUT OF PARK , KNOCKED OWNER DOWN AND RAN OVER ME, CONTINUED TO ROLL BACK HIT SECOND CAR, CONTINUED TO KEEP GOING UNTIL IT HIT A CURB. THIS WAS A VERY DANGEROUS AND COULD HAVE CAUSED OTHER ACCIDENTS. CONSUMER SENT IN A FAX COPY OF THE INTERNET VOQ. *KB *JB
Jul 17, 2008
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
DASHBOARD CRACKED/SPLIT INTO PIECES CAUSING WIRES TO BE CUT. LOSS OF HEADLAMPS, TAILLAMPS, AND BRAKE LIGHTS. UNKNOWN IF ANY DAMAGE HAS BEEN DONE TO THE AIRBAG SYSTEM. HOW DO I CHECK THAT? *TR
Oct 24, 2007
VISIBILITY,UNKNOWN OR OTHER
1 complaint
DASH CRACKED IN MALTIPLE PLACES WITH PIECES FALLING OUT AND WINDSHILD CRACKING
May 25, 2007
POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
MY FIANCE IS THE OWNER OF A 1997 DODGE 1500 4X4 PICKUP. THE PROBLEM IS THAT WE HAVE HAD THE TRANSMISSION REPAIRED/CHANGE 4 TIMES SINCE WE HAVE TAKEN POSSESSION OF THE VEHICLE IN 2002. I CHECK THE DEFECTS FOR THAT VEHICLE ON YOUR "DEFECT INFORMATION" & SURE ENOUGH THERE IT IS. WE HAVE HAD NOTHING BUT TROUBLE WITH THIS TRUCK SINCE WE PURCHASED IT. THE HOOD LATCH IS ALWAYS LOOSE & FINALLY CAUSE THE HOOD TO FLY UP WHILE DRIVING DOWN THE ROAD WITH ME & MY 2 CHILDREN. THE TAIL GATE HAS FALLEN OFF IN THE MIDDLE OF TRAFFIC. THE DRIVERS DOOR HAS BEEN REPLACE BECAUSE THE IT SAGS. AND FINALLY, THE BUMPER HAS JUST ABOUT COMPLETELY RUSTED AWAY SINCE WE'VE OWNED IT. I FEEL WE GOT THE BIGGEST LEMON. I EMAILED DODGE DIRECTLY WITH THIS SAME ISSUE & RECEIVED NO RESPONSE. HOPEFULLY, YOUR AGENCY CAN HELP. THANK YOU FOR YOUR TIME. ANGELA SAYRE. *NM
Dec 13, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN,SEATS,EQUIPMENT
1 complaint
SEATS WILL NOT RECLINE NOR FLIP FORWARD. THIS HAS CAUSED A BACK SEAT PASSENGER TO FALL GETTING OUT OF THE 1997 DODGE RAM BECOMING INJURED. VEHICLE MISSES, STUTTERS AND ENGINE PULSES AT 50 MPH. HAS BEEN DOING THIS SINCE FIRST ONWER. TRANSMISSION REBUILT AND STILL DOES IT. DEALER CAN NOT FIND PROBLEM AFTER SPENDING $900.00 ON A TUNE-EP AND DIAGNOSTICS. CHECK ENGINE LIGHT STAYS ON. DOING SINCE FIRST OWNER. DEALER CHECKS, CHARGED HUNDREDS OF DOLLARS AND WITHIN 8 HOURS OF USE LIGHT COMES BACK ON AND STAYS LIGHT. OCCASIONALLY IT WILL BLINK THEN REMAIN ON. TAKEN TO DEALER AGAIN AND THEY STATED THIS VEHICLE IS SENSITIVE EVEN A GAS CAP NOT TIGHT WILL TRIGGER THE CHECK ENGINE LIGHT. THIS LIGHT REMAINS ON, WHAT IS WRONG WITH MY ENGINE - NOTHING! *NM
Jul 07, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
DT: THE CONTACT STATED WHILE DRIVING THE BRAKE PEDAL WENT TO THE FLOOR. UPON INSPECTION, THE STEEL LINE SEPARATED NEAR THE GAS TANK. THE GAS TANK WILL ACTUALLY HAVE TO BE DROPPED TO VERIFY. THE VEHICLE HAS NOT BEEN TO A MECHANIC, AND THERE HAVE BEEN NO REPAIRS MADE. *AK
Dec 19, 2005
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
CONSUMER COMPLAINT IN REFERENCE TO A 1997 DODGE RAM 1500 PICKUP TRUCK WITH DEFECTIVE PAINT AND HEADLIGHT SWITCH, REQUEST A RECALL INVESTIGATION. *TS THE PRIMER WAS NOT BONDING TO THE METAL AND AS A RESULT THE PAINT WAS PEELING OFF THE VEHICLE. THE CONSUMER DID SOME RESEARCH ON THE HEADLIGHT SWITCH AND FOUND THAT THE DODGE 3500 SERIES PICKUP WAS RECALLED FOR THE SAME EXACT PROBLEM. THE CONSUMER BELIEVES HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL BECAUSE IT IS SAFETY RELATED. *NM
Oct 07, 2005
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THE OUTER DASH SILENCER PAD CAUGHT ON FIRE AND BURNED THE CLUTCH AND FUEL LINES. IT FRIED THE COMPUTER, THE OCCUPANTS WERE ALMOST KILLED. THERE WAS A RECALL ISSUED #737, IN AUGUST 1997. THE CUSTOMER WAS NOT NOTIFIED OF THE RECALL. THE CONSUMER PAID ALL REPAIRS OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED, BUT THE CLAIM WAS DENIED. CHRYSLER WILL NOT HELP THE CONSUMER WITH THE REPAIR BILLS, TOM KELLY MADE A DECISION AND THE CONSUMER WAS TOLD THAT HE DOES NOT COMMUNICATE WITH PEOPLE AND HIS DECISION WAS FINAL. THE CONSUMER HAD NO PROBLEMS WITH VEHICLE BEFORE THE INCIDENT AND WAS OUT OF STATE WHEN IT HAPPENED. THE CONSUMER REALIZED THE RECALL WAS FOR DODGE TRUCKS BUILT MARCH 7, 1997 THROUGH MAY 15, 1997 AND THE CONSUMERS VEHICLE WAS BUILT ON MAY 16, 1997. *JB THE ALTERNATOR WAS INOPERATIVE DUE TO A BAD PCM WHICH WAS REPLACED. THE A/C HAD BECOME INOPERATIVE AFTER THE PCM WAS REPLACED. *SC *JB
Jun 07, 2005
STEERING,SUSPENSION,SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE,VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
1 complaint
A LONG LIST IS AVAILABLE AT HUMES OF WATERFORD,PA. THE MOST AMAZING FAILURE OF THE VEHICHLE WAS WHEN THE DRIVER'S DOOR FLEW OPEN WHILE DRIVING AROUND THE BEND AND I WAS LUCKY THAAT NO ONCOMING TRAFFIC WAS COMING. HUMES(DEALER) FIXED IT BY A HORRIBLE WELD ON THE LATCH.*AK
Apr 13, 2005
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
STARTED SMELLING STRONG GAS FUMES. HAD CHECKED AND FOUND GAS TANK WAS CRACKED ON TOP AND RUNNING DOWN BOTH SIDES VERY CLOSE TO EXHAUST PIPES. FIRE HAZARD. HAD TO HAVE GAS TANK AND FUEL PUMP REPLACED AT MY EXPENSE. SEEMS TO ME A GAS TANK SHOULD LAST LONGER THAN 7 YEARS OR BE A FACTORY DEFECT.*AK
Jan 31, 2005
STRUCTURE,TIRES
1 complaint
WHILE DRIVING AT 30 MPH HEARD A LOUD BANG THE REAR END OF THE PICKUP ROSE 4-6". UPON LOOKING IN THE REAR VIEW MIRROR THE SPARE TIRE HAD FALLEN FROM ITS STORAGE LOCATION UNDER THE BED OF THE TRUCK. UPON INSPECTION THE BRACKET THAT HOLDS THE TIRE ASSEMBLY HAD CORRODED AND ONE EAR (HALF) OF THE BRACKET BUCKLED AND ALLOWED THE TIRE TO FALL.*AK
Jan 12, 2005
SUSPENSION,EQUIPMENT
1 complaint
WHEEL HUB ASSEMBLY GOING OUT. OWN THE TRUCK FOR SINCE 91,000 MILES AND HAD TO REPLACE THE FRONT RT HUB ASSEMBLY 4 TIMES. IT SEAMS TO BE GOING OUT AROUND 10,000 TO 12,000 MILES. PRIOR TO THIS ONE LAST ONE WAS DONE ON 2/04 ,6/03 & 10/02 MILEAGE NOW 141,000 W/ NEW ENGINE THAT ALSO WENT .SPUN A BEARING. I NEED TO KNOW IF THERE ARE MANY OF THESE HUB ASSEMBLYS GOING BAD ON 1997 RAMS 5.9 ENGINE. *AK
Dec 13, 2004
FUEL SYSTEM, GASOLINE,TIRES
1 complaint
WHILE DRIVING AT 55 TO 60 MPH TIRE TREAD SEPARATED, AND THE STEEL BELTS RUPTURED THE GAS TANK. VEHICLE WAS TOWED TO THE DEALER, AND GAS TANK WAS REPLACED. *AK CONSUMER SEEKING REIMBURSEMENT FOR REPAIR. *LA
Mar 18, 2004
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,TIRES
1 complaint
STEERING COLUMN DESTROYED STALLING NOT RUNNING IF GAS IS NOT APPLIED WE CAN'T GET ANYONE TO FIX IT, SO WE ARE STUCK WITH A MESSED UP VAN TIRE BLEW ON US, FIRESTONE TIRES ARE STILL ON IT. I CAN'T DRIVE IT ANYWAY CAUSE IT WONT STAY STARTED AND I STILL PAY BANK 450 A MONTH FOR A VAN THAT DOESN'T RUN.
Jan 15, 2004
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
BAD PLENUM GASKET. FUEL AND OIL MIX. AND STEERING OUTPUT SHAFT LEAKS A THE GEAR BOX. AND TRUCK WONT IDLE IN THE COLD
Jan 15, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
Owner Complaint
Jan 15, 2004
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
PASSENGER SIDE EXTERIOR MIRROR IS DEFECTIVE. IT WILL NOT REMAIN STATIONARY AND MOVE AROUND IN THE WIND. WITHIN THE FIRST WEEK OF OWNERSHIP, A SMELL OF FUEL BECAME INCREASING STRONGER AND A WHINING SOUND UPON TAKEOFF BECAME LOUDER. I FOUND THE LEAK AT THE END OF THE DRIVER'S SIDE PLASTIC! FUEL RAIL NEXT TO THE FIRE WALL ABOVE THE INTAKE MANIFOLD. THIS STARTED AFTER OUTSIDE TEMPERATURE REACHED 1 DEGREE FAHRENHEIT. FUEL FALLS DIRECTLY ONTO A REALLY HOT MOTOR. FOG LIGHTS, CRUISE CONTROL AND HORN DOES NOT WORK. *LA
Jan 08, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,TIRES,WHEELS
1 complaint
TRANSMISSION PROBLEMS HEADLIGHT SWITCH PROBLEMS FRONT HUB ASSEMBLY OXYGEN SENSORS PAINT CHIPPING AND FADING BURNS OIL WORST THAN ADVERTISED FUEL MILEAGE EXCESSIVE TIRE WEAR PREMATURELY EXCESSIVE BRAKE WEAR PREMATURELY
Aug 28, 2003
POWER TRAIN,WHEELS
1 complaint
WHEELS WERE LOCKING UP AND ALMOST CAUSED AN ACCIDENT. HE TOOK IT TO THE MECHANIC, HAD TO HAVE AXLE BEARING S REPLACED.*AK
Jun 13, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS,TIRES
1 complaint
BRAKE FAILED WHICH RESULTED IN AN ACCIDENT. NO AIR BAG DEPLOYMENT. THE SEAT BELT SAVED THE CONSUMER'S LIFE. MR PH. ALSO THE SPARE TIRE WAS BALD AND IT TOOK 3 MONTHS TO GET IT REPLACED. *JB
Jun 13, 2003
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
!)AT 36,246 MILES, BOLTS HOLDING TIE RODS TO STEERING BOX BROKE WHILE I WAS TRAVELING ON INTERSTATE. HAD TO FIGHT DODGE TO COVER UNDER WARRANTY. ORIGINALLY HAD VEHICLE IN FOR 'WANDERING STEERING' BEFORE WARRANTY EXPIRED. THEY REPLACED STEERING BOX, TIE RODS, BALL JOINTS, IDLER ARM AND OTHER RELATED COMPONETS. 2)18,276 MILES LATER, SAME DEALERSHIP STATES NEEDS NEW TIE RODS, IDLER ARM, PITMAN ARM, AND BALL JOINTS ON LEFT FRONT. FEEL THESE PARTS SHOULD BE REPLACED FREE AS THEY REPLACED THEMSELVES ONLY 18,000 MILES AGO. HAVE PROVIDED PROPER MAINTENANCE. IN THE MEANTIME, GETTING THESE AREAS GREASED AND EXAMINED AS DIRECTED IN OWNERS MANUAL BY CERTIFIED MECHANICS. 3)SAME DEALERSHIP THIS WEEK REPLACED HEADER AND MANIFOLD GASKETS STATING THEY WERE BURNED UP DUE TO OUR USING PLATINUM TIP SPARK PLUGS WHICH SUPPOSEDLY CAUSED GASKETS TO BURN UP AND ALLOW OIL TO LEAK INTO CYLINDER. ($459)THEY ALSO HAD TO REPLACE THE CATALYTIC COVERTER (UNDER WARRANTY). THROUGH RESEARCH ON INTERNET, HAVE FOUND THAT THE INTAKE ON THIS PARTICULAR VEHICLE IS DEFECTIVE AND CAUSES EXACT PROBLEMS I WAS CHARGED FOR. WE WERE NEVER NOTIFIED OF THIS PROBLEM, HAVE DOCUMENTATION THAT VEHICLE WAS IN THEIR SHOP ON OR AROUND THE TIME AT LEAST 2 OF THESE BULLETINS WERE ISSUED WITH THE SAME COMPLAINTS THEY WERE TOLD TO LOOK FOR (OVERHEATING, SMELLING OF BURNING COMING FROM ENGINE, SMELL OF RAW GAS INSIDE VEHICLE). AS FAR AS WE CAN TELL, THEY HAVE NEVER CHECKED OR REPLACED THE INTAKE. VEHICLE: 1997 DODGE RAM EXTENDED CAB LARAMIE EDITION. 5.2 L , V-8 ENGINE. I FEEL THIS DEALERSHIP IS LYING ABOUT THE PROBLEMS AND PLACING OUR LIVES IN DANGER BY NOT PROPERLY INSPECTING AND EXPLAINING PROBLEMS. IN REGARDS TO THE NEWEST TIE ROD RECOMMENDATION, THEY STATED THAT "CUSTOMER DECLINED WORK". I DID NOT DECLINE THE WORK, I JUST ASKED THEM TO PAY FOR IT SINCE THEY DID THE WORK SUCH A SHORT TIME AGO. *JB
Apr 25, 2003
FUEL SYSTEM, GASOLINE,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR OF THE FUEL GAUGE, FIFTH GEAR AND RECALL. WHEN THE VEHICLE WAS PICKED UP TWO WEEKS LATER THE OTHER WORK WAS DONE BUT THE RECALL WORK WAS NOT PERFORMED. *PH *NLM
Mar 31, 2003
FUEL SYSTEM, DIESEL,FUEL SYSTEM, OTHER
1 complaint
FUEL GUAGE IS BROKEN FOR THE SECOND TIME. FIRST WAS UNDER WARRANTY IN 1999. THE SENDING UNIT WAS REPLACED. NOW IT IS BROKEN AGAIN BUT THE DEALER SAYS IT IS OUT OF WARRANTY AND WILL COST $$$. AFTER SPEAKING WITH OTHER OWNERS AND SOME MECHANICS I FOUND THIS TO BE A COMMON PROBLEM AND FEEL IT SOULD BE A RECALL ITEM.
Jan 30, 2003
EXTERIOR LIGHTING,VISIBILITY
1 complaint
THE MOTORIZED EXTERIOR REAR VIEW MIRRORS MOVED TO AN INWARD POSITION BY THEMSELVES WHILE THE VEHICLE WAS IN MOTION, THIS RESULTED IN NO VISIBILITY, THE DEALERSHIP REPLACED THE MIRRORS BUT THE PROBLEM RECURRED. *NLM MIRRORS REPLACED AGAIN. HEADLIGHTS FAILED. MULTIFUNCTION SWITCH REPLACED. PASSENGER SIDE WINDOW WON'T GO DOWN WHEN USING SWITCH. *TT
Jan 09, 2003
STEERING,VISIBILITY,AIR BAGS,EQUIPMENT
1 complaint
INTERMEDIATE SHAFT WAS DEFECTIVE, CAUSING STEERING COLUMN TO BREAK. AFTER CONTACTING DEALER.*AK CONSUMER HAD THE INTERMEDIATE SHAFT REPLACED TWICE WITHIN 20,000 MILES. THE DRIVER SIDE MIRROR WAS LOOSE. BECAUSE OF THE NOISE IN THE STEERING WHILE TURNING, THE CLOCK SPRING WAS REMOVED AND THE STEERING WHEEL REINSTALLED. THE PROBLEM STILL EXISTED. REAR SPEAKER WAS INOPERATIVE AND REPLACED. *JG
Aug 06, 2002
POWER TRAIN,STRUCTURE
1 complaint
WHILE PULLING ONTO A RAMP REAR WHEEL LOCKED UP. VEHICLE TAKEN TO A REPAIR SHOP, AND INFORMED CONSUMER THAT PINION GEAR SHEARED OFF IN REAR END. DEALER AND THE MANUFACTURER WERE NOTIFIED. *AK THE VEHICLE MADE A NOISE WHEN ACCELERATING UPHILL, THE HEAT SHIELD BROKE AND WAS FIXED. THE TRANSMISSION LOCKED UP. *YH
Jul 16, 2002
SUSPENSION,POWER TRAIN,SEAT BELTS
1 complaint
MECHANICS ALL SAID VEHICLE IS A DANGER TO DRIVE INJURY COULD RESULT, IT CANNOT BE REPAIRED. IT HAS BEEN WORKED ON FOR THIS BUCKING PROBLEM ABOUT 15+ TIMES. NEW SHOCKS, CLUTCH ASSBLY, TIRES, STAB SHOCKS, DRIVE LINES, DRIVE LINES BALANCED, CARRIER BEARINGS, REAR END, ENTIRE REAR AXLE, SPRINGS, ETC., AND MANY OTHER STABS AT THE PROBLEM HAVE BEEN DONE. THE REAR WHEELS WILL STILL BUCK SO BAD THE WHEELS COME OFF THE PAVEMENT AT TIMES. CHRYSLER SAID THAT PERSONAL SAFETY WAS NOT A CONCERN, ONLY THE BOTTOM LINE DOLLAR IN THEM BUYING THIS VEHICLE BACK. AT LEAST 2 MECHANICS, A SERVICE MGR. AND THE CUSTOMER RELATIONS LADY AT MONTANA DODGE HAVE SAID THIS PICKUP IS UNSAFE FOR ME TO BE DRIVING. THE REAR END IS NOW GOING OUT, THE TRANSMISSION IS LEAKING NOW AND IT IS AN ACCIDENT WAITING TO HAPPEN. CHRYSLER SAID THEY WOULD BUY IT BACK, PENALIZING ME DEARLY ON MILEAGE EVEN THOUGH THE TRUCK HAS HAD PROBLEMS SINCE IT WAS NEW. MONTANA DODGE HAS TOLD CHRYSLER THEY WILL NOT WORK ON IT ANYMORE, THAT IT IS UNSAFE TO DRIVE. MY EXTENDED WARRANTY IS STILL GOOD FOR ANOTHER 25,000 MILES OR 2 MORE YEARS. THE "LAISON" PAID BY CHRYSLER IS WHO TOLD ME THAT SAFETY HAD NOTHING TO DO WITH THE PRICE CHRYSLER PAID ME, IT WAS JUST A BOTTOM LINE DOLLAR THEY WERE CONCERNED ABOUT. CHRYSLER TROUBLESHOOTER TECHS SENT A VIB MACHINE TO PINPOINT THE PROBLEM, IT SHOWED TO BE THE OUTPUT SHAFT OF THE TRANSFER CASE. A USED TRANSFER CASE WAS INSTALLED, IT STILL BUCKED. USED PARTS WERE TRADED OUT FOR THE ENTIRE REAR AXLE ASSEMBLY AND IT STILL BUCKED. THIS BUCKING IS SO VIOLENT, THAT STUFF OFF THE DASH WILL GO INTO THE BACK SEAT AREA IF I ALLOW IT TO STAY IN THIS BUCKING MODE. SOMEONE WOULD 100% WITHOUT DOUBT BE INJURED SERIOUSLY OR KILLED IF THIS VEHICLE WERE TO REMAIN ON THE HIGHWAY. CHRYSLER DOESN'T SEEM TO REALLY CARE AND SAID AS MUCH THROUGH THEIR LAISON. THANK YOU VERY MUCH FOR LISTENING. I EITHER SELL IT BACK TO CHRYSLER AT A GREAT MONEY LOSS OR DRIVE A DANGEROUS VEHICLE.
Mar 12, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
ENGINE HAS ALWAYS PINGED ON REGULAR GAS - 5+ TRIPS TO DODGE FOR SERVICE AND THEY NEVER FIXED THE PROBLEM. AT ONE POINT, THEY POURED FUEL INJECTOR CLEANER IN THE ENGINE WHICH IS SOMETHING THEY TELL YOU NOT TO DO WHEN YOU PURCHASE THE VEHICLE. AIR CONDITIONING SYSTEM COMPLETELY SHOT AT 50,000 MILES IN OCTOBER, 2001. A MONTH LATER, MY REAR-END WENT UP AT A COST OF $1345. TWO WEEKS LATER, MY TRANSMISSION WENT UP AT A COST OF $1700. IN JUNE OF 2001, MY FUEL PUMP WENT UP AT A COST OF $216. I DID NOT HAVE ANY OF THESE REPAIRS DONE AT DODGE ALTHOUGH I PURCHASED DODGE PARTS BECAUSE THEY HAVE NEVER FIXED ANYTHING WITHOUT EITHER SCREWING UP SOMETHING ELSE OR JUST NOT PROPERLY REPAIRING THE PROBLEMS. I CALLED THEIR SERVICE DEPARTMENT FOR REPAIR PRICES AND THEY WERE MUCH HIGHER THAN INDEPENDENT SERVICE SHOPS. I WROTE THEM FOR ASSISTANCE WITH THESE REPAIR COSTS BUT THEY WOULD NOT ASSIST ME BECAUSE REPAIRS WERE NOT DONE AT DODGE. THEY SAID I SHOULD HAVE ASKED THEM FOR HELP FIRST BUT I COULD NOT WAIT FOR A RESPONSE FROM THEM BECAUSE I NEEDED MY VEHICLE RIGHT AWAY. I ALSO DID NOT TRUST THEM TO PROPERLY REPAIR MY VEHICLE. OF COURSE, MY TRUCK WAS OUT OF WARRANTY FOR ALL OF THE PROBLEMS. I EVEN TOOK THEM TO SMALL CLAIMS COURT FOR THE ENGINE PING THEY COULD NOT CORRECT AND THEY BROUGHT IN 4 HIGH DOLLAR LAWYERS, SO, OF COURSE, IOST THE CASE. I HAVE NOT YET HAD MY AIR CONDITIONER REPAIRED. I AM GOING TO CONTACT THEM TO SEE IF THEY WILL REPAIR IT WITH SOME FINANCIAL ASSISTANCE ALTHOUGH I AM NOT SURE IF I SHOULD TRUST THEM AT THIS POINT. I HAVE SPENT A TOTAL OF $3,331 IN REPAIRS OVER THE PAST 3 MONTHS AND AM NOT FINISHED YET. WHAT A LEMON! THEY ALSO COULD NOT PERFORM A SIMPLE OIL CHANGE PROPERLY-THEY DID NOT REPLACE THE OIL PLUG AND THE OIL WAS LEAKING.*AK
Mar 10, 2002
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
WHILE DRIVING 70 MPH LEFT FRONT WHEEL COMPLETELY CAME OFF, CAUSING LOSS OF VEHICLE CONTROL. DEALER REPLACED WHEEL HUB/ BRAKE ROTORS. PLEASE GIVE ANY FURTHER DETAILS. *AK
Feb 22, 2002
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
CONSUMER TOOK VEHICLE TO DEALER TO HAVE BRAKES DONE AND A GEAR BOX PUT ON, AND CONSUMER FOUND OUT THAT FORNT COIL SPRINGS WERE BUSTED DUE TO DEFECTIVE STEEL. *AK
Dec 12, 2001
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
DODGE SAID THEIR IS A PROBLEM WITH THE GAS TANK BUT WOULD NOT REPAIR IT AND THE SAME GOES WITH THE AIR CONDITIONING, THEY SAID THERE IS A PROBLEM WITH THE AIR SYSTEM AND I HAVE RESEARCHED THIS WITH SEVERAL OWNERS AND MECHANICS BUT THEY AGAIN WILL NOT FIX THIS. *AK
Jul 17, 2001
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
MY TRUCK HAS HAD 3 OIL SENDING UNITS, 3 OIL PUMPS, NEW ENGINE, CRANK SHAFT SENSOR, FUEL PUMP, 8 INJECTORS, COMPUTER CHRYSLER REFUSES TO ANYTHING ABOUT THIS PROBLEM. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE ABOUT THIS. I REALLY DON'T HAVE $3000.00 FOR AN ATTORNEY THAT I CAN TIE UP FOR YEARS. *AK
Jun 06, 2001
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
AFTER REPLACING TRANSMISSION, TRANSMISSION FAILED AGAIN. CONSUMER WAS DRIVING APPROXIMATELY 65MPH AND VEHICLE JUST GRADUALLY STARTED SLOWING DOWN. CONSUMER COASTED TO SIDE OF ROAD WITH ENGINE STILL RUNNING, BUT NOT ABLE TO GO IN ANY GEARS. TRANSMISSION WAS REPLACED 1-22-00. *AK VEHICLE EXPERIENCES SEVERAL TRANSMISSION PROBLEMS, THERE HAVE BEEN RECALLS AMONGST THE REPAIRS, DRIVESHAFT BROKE WHILE DRIVING, CONSUMER STATES THAT CHRYSLER CORP HAS NO RECORDS OF A TRANSMISSION BEING SENT TO NEW COUNTRY DODGE WHERE THE REPLACEMENT TOOK PLACE, TRANSFER CASE WAS RETORQUED, CONSUMER HAD TAKEN VEHICLE TO DEALER MANY TIMES PRIOR TO COMPLETE TRANSMISSION FAILURE AND DEALER COULD NOT REMEDY PROBLEMS. CLUNKING NOISE UNDER VEHICLE, DEALER REPLACED FRONT SWAYBAR LINKS. O2 SENSOR REPLACED. CONSUMER STATED AT TIMES HE HADTO HIT THE STARTER WITH A HAMMER TO GET IT TO WORK, IGNITION COIL FAILED, AND BATTERY FAILED. VEHICLE STALLS WHEN COMING TO A STOP, CHECK ENGINE LIGHT ILLUMINATED. EXCESSIVE AMOUNTS OF FUEL USED, DISTRIBUTOR CAP WAS REPLACED, VEHICLE ALSO BACKFIRING. BRAKES GRINDING, FRONT BRAKE PADS WERE METAL TO METAL, ROTOR WAS SCORED BADLY, DEALER REPLACED FRONT PADS AND BOTH ROTORS. *SLC
Apr 03, 2001
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
CONSUMER TOOK VEHICLE IN FOR INSPECTION AND FOUND OUT BRAKE PAD FELL OFF. METAL TO METAL RUINED ROTOR. BOTH HAD TO BE CUT BECAUSE OTHER GOOD ONE WAS WORN DOWN. ALSO, FUEL PUMP WENT BAD FOR SECOND TIME. CONSUMER STOPPED AT A STOP AFTER RETURNING FROM STORE AND VEHICLE STALLED. IT NO LONGER STARTED RIGHT UP, IT ALWAYS HEITATED LIKE IT WAS NOT TRYING TO CATCH. DEALER SAID IT LOST ITS PROGRAM BECAUSE IT WAS NOT USED ENOUGH. CONSUMERS WARRANTY WAS EXPIRED, COVERED COST.*AK
Mar 07, 2001
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Feb 21, 2001
STEERING,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
POWER STEERING AND BRAKES WENT OUT AT THE SAME TIME WHILE DRIVING, NO ACCIDENT. TRIED TO USE EMERGENCY BRAKE , DID NOT WORK EITHER. CONSUMER USED GEARS TO STOP VEHICLE. REPAIRED, DODGE WILL NOT REIMBURSE BECAUSE REPAIR NOT DONE AT DODGE DEALER. *AK DEALER REPLACED STEERING PUMP AND HET ASSEMBLY FOR EMERGENCY BRAKE. *SLC
Dec 29, 2000
STEERING,SUSPENSION,TIRES
1 complaint
CONSUMER HAD PROBLEMS WITH FRONT END/STEERING. VEHICLE HAD A 60,000 MILE WARRANTY. DEALER DROVE VEHICLE & SAID IT WAS FINE. ON APRIL 5, 2000, DEALER SAID FRONT END NEEDED TO BE REPLACED. STEERING GEAR BOX, AND 4 TIRES HAD TO BE REPAIRED TO PASS INSPECTION. CONSUMER HAS PUT OUT $839 THE FIRST TIME & NOW STEERING BOX IS LEAKING WHICH COST $900. DEALER DIDN'T SEEM TO KNOW WHAT REAL CAUSE WAS.
Nov 30, 2000
SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
UNABLE TO STOP TRUCK SAFELY. BRAKE PEDAL DEPRESSED TO THE FLOOR,TRUCK COMES TO STOP VERY,VERY SLOWLY.LT225/75R STANDARD SIZE TIRES REPLACED W/SPORT APPEARANCE PACHAGE P265/75R16 BY MANUFACTURER. TIRES TOO LARGE FOR BRAKE SYSTEM?*AK
Nov 18, 2000
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
1 complaint
CONSUMER RAN INTO THE BACK OF ANOTHER TRUCK BECAUSE BRAKES DID NOT CATCH.- ALSO, AIRBAGS DID NOT DEPLOY.*AK DRIVER SIDE SEAT BELT FAILED. *YH
Sep 25, 2000
ENGINE AND ENGINE COOLING,TIRES
1 complaint
CONSUMER WAS TRAVELING ON HIGHWAY AND ANOTHER VEHICLE JUMPED IN FRONT. VEHICLE WAS MAKING A NOISE COMING FROM THE TIRES. ALSO, OIL WAS LEAKING FROM VEHICLE. CONSUMER HAS CONTACTED THE DEALERSHIP. *AK
Sep 12, 2000
POWER TRAIN,EQUIPMENT
1 complaint
TRANSMISSION HAD GRINDING NOISE ON REVERSE,THE AIR CONDITIONER BLEW WARM AIR AND MADE A WEIRD NOISE BEHIND DASH. HORRENDOUS NOISE IN REAR ,TURNED OUT TO BE THE REAREND (MECHANIC STATED IT HAD FROZE AND EXPLODED) NO EXTENDED WARRANTY, AM HAVING IT WORKED ON NOW. *AK
Dec 21, 1999
POWER TRAIN,TIRES
1 complaint
THIS PROBLEM IS IN REGARDS TO THE ELECTRICAL SYSTEM:IGNITION:ELECTRONIC CONTROL UNIT. SUMMARY OF PROBLEM: INTERMINTENT SURGE,BUCK,DRIVELINE CLUNK, OR TRANSFER HARSHNESS. THE EXACT SAME PROBLEM AS DESCRIBED IN SERVICE BULLETIN # 96-40, NHTSA ITEM # SBO49106. I HAVE BEEN ESPERIENCING PROBLEMS WITH THIS FOR SOME TIME I HAVE APPROACHED 2 DIFFERENT DEALERS ,HENDRICK DODGE AND BUMPOUS DODGE. THEY RECEIVED MY TRUCK WITH 29,000 MILES ON IT CONTINUED TO DRIVE TILL WARRANTY EXPIRED AND CLAIMED NOTHING WAS WRONG. AS A RESULT OF THIS PROBLEM IT HAS LOOSENED THE THE REAR SHACKLES CAUSING THE REAR DIFFERENTIAL TO BECOME LOOSE AND CAUSE EXTREME WEAR ON THE PASSENGER SIDE TIRES. I HAVE HAD ABSOLUTELY NO SATISFACTION WITH THE EITHER DEALERSHIP THIS VEHICLE IS A LEMON. IN THE PAST I HAD TO RETURN IT 7 TIMES TO HAVE A WATER LEAK FIXED, OF COURSE NO DOCUMENTATION WAS GIVEN TO ME, AT THE TIME IT NEVER OCCURED TO ME THAT THIS WOULD BE USEFUL. SMART ON THEIR PART. I WOULD LIKE SOME HELP DEALING WITH THIS MATTER, AS I AM ONE INDIVIDUAL WITH VERY LITTLE POWER AND RECOURSE. THANK YOU KEVIN CARLSON
Nov 11, 1999
AIR BAGS,SEAT BELTS
1 complaint
WHILE DRIVING 40 MPH HAD A DIRECT FRONTAL IMPACT WITH A BUILDING, AND DRIVER'S AIRBAG MALFUNCTIONED, BUT AIRBAG DID NOT DEPLOY FULLY. ALSO DRIVER'S SEATBELT RIPPED APART, CAUSING THE OCCUPANT TO HIT THE WINDSHIELD, AND SUSTAINED SERIOUS INJURIES. HAVE NOT CONTACTED THE MFR. PLEASE PROVIDE FURTHER INFORMATION. *AK
Oct 27, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
ACCELERATOR PEDAL IS TOO LOOSE OR SOFT, AND ON A ROUGH TERRAIN PULLING A TRAILER, IT MAKES THE TRUCK START TO HOP. WHEN IT MAKES THE TRUCK HOP, IT CAUSES THE REAR AXLE DRIVELINE SEAL TO LEAK OIL. THE FACTORY INSTALLED THERMOSTAT IS FAULTY AND MAKES THE TEMPERATURE GO UP AND DOWN BY ABOUT 40 DEGREES. HAD IT REPLACED AND IT CORRECTED THE PROBLEM. *AK
Oct 26, 1999
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,WHEELS
1 complaint
1. TRANSMISSION WOULD NOT SHIFT INTO OVERDRIVE. AFTER KEEPING THE TRUCK FOR 34 DAYS, DEALERSHIP FINALLY PUT IN A REBUILT TRANNY. 2. DRIVER'S SIDE MIRROR VIBRATES AT HIGHWAY SPEEDS, RENDERING IT USELESS. DEALER BLAMED IT ON THE BUG SHIELD. 3. BATTERY COMPLETELY DIED RIGHT AFTER WARRANTY EXPIRED. 4. FRONT WHEELS MAKE CONSTANT CLICKING NOISE...SUSPECT FAILED BEARINGS. 5. STEERING WHEEL MADE CRACKING SOUND WHEN TURNING TO LEFT OR RIGHT...TOOK SEVERAL ATTEMPTS TO FIX IT. TRUCK IS TOTAL PIECE OF JUNK!
Oct 13, 1999
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
FUEL LINES. VAPOR LOCK FUEL SYSTEM.
Sep 08, 1999
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
BRAKES DON'T STOP AT LOW SPEEDS AND LOCK UP UNDER WET CONDITIONS, RING AND PINION DUE TO PREMATURE WEAR AT 19500, DEAD BATTERY (H.D.) AFTER 2 YEARS
Sep 08, 1999
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
THE BRAKES WOULD MAKE SQUEAKING/GRINDING NOISES & NOT GRABBING TO STOP VEHICLE. ALSO, STRUCTURE SEAMS CAUSE LEAK OF WATER INSIDE OF VEHICLE/STEERING PUMP PIN HAD SHEARED OFF & THE POWER STEERING HAD SEIZED UP, AND WATER PUMP FAILED. *AK
Jul 28, 1999
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
SINCE JULY OF 1997, I HAVE EXPERIENCED THE TRANSMISSION SLIPPING OUT OF GEAR INTO NEUTRAL AT HIGHWAY SPEEDS. ALSO, A THUMP IN THE FRONT END INTERMITTENTLY WHILE DRIVING DOWN ALL TYPES OF ROAD, A SPARK KNOCKED SO LOUD I SOMETIMES WONDER IF THE MOTOR IS GOING TO LAST. THERE IS OFTEN THE SMELL OF BURNING WIRES AND BURNING FLUID AND SOMETIMES THE CAB FILLS WITH SMOKE. IN ADDITION, CRUISE CONTROL GAINS SPEED (SOMETIMES 5 TO 8 MPH OVER WHAT IT IS SET AT). THE ODOMETER GAINS MILES. *AK
Feb 15, 1999
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
BRAKES FAILED @ 35 MPH; REGAINED BRAKES THEREAFTER; EMERGENCY BRAKE STUCK (DEALER CLAIMS NOTHING WRONG).
Jan 01, 1999
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
THE HEADLIGHTS WOULD FLICKER OUT WHEN DRIVING DARK ROADS. WOULD THEN REAPPEAR FOR FEW MINUTES THEN OFF AGAIN. INTERIOR LIGHTS REMAIN ON. TAKING VEHICLE TO DEALER FOR ELECTRICAL PROBLEMS. *AK
Oct 02, 1998
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
VEHICLE SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED. QCAW
Aug 19, 1998
SUSPENSION,SERVICE BRAKES, AIR,POWER TRAIN
1 complaint
BRAKES, ROTORS, TRANSMISSION, AND ALIGNMENT MALFUNCTION.
Jun 16, 1998
SUSPENSION,TIRES
1 complaint
VEHICLE EXPERIENCES EXCESSIVE VIBRATION. TRUCK HAS SLID OFF GROVED HIGHWAY IN THE RAIN DUE TO TIRE FAILURE, HAD LARGE LUMPS ON THE SIDEWALLS.
Nov 29, 1997
Frequently Asked Questions
How many problems does the 1997 DODGE Ram have?
The 1997 DODGE Ram currently has 1200 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1997 DODGE Ram?
The most common problems reported for the 1997 DODGE Ram are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1997 DODGE Ram problem data come from?
All problem and complaint data for the 1997 DODGE Ram comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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