1999 FORD Contour Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
459
Complaints Reported
Complaints by Component
STRUCTURE
74 complaints
REAR FRAME, SUSPENSION RUSTED COMPLETELY INTO AN WENT OUT OF CONTROL AND THREW ME INTO DITCH. THIS IS COMPLETELY NOT ACCEPTABLE. I HAVE 1960'S CARS %100 BETTER THAN THIS . I KNOW THIS IS A 1999 BUT THIS IS COMPLETELY UNACCEPTABLE. CAN ANYTHING BE DONE.
Feb 15, 2017
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO WOBBLE. THE CONTACT NOTICED THAT THE REAR FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Aug 13, 2015
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STARTED TO SWAY FROM SIDE TO SIDE AND EXHIBITED A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE REAR SUB-FRAME WAS COMPLETELY CORRODED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Oct 17, 2011
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED THE ENTIRE TOP OF THE DASHBOARD CURLED UPWARD. THE DAMAGED DASHBOARD CAUSED PROBLEMS WITH THE DEFROST AND AIR CONDITIONER, BECAUSE THE WINDSHIELD WOULD NOT DEFROST. THE CONTACT PLANS TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE BECAUSE IT WAS HARD TO SEE OUT OF THE WINDOW WHENEVER IT RAINED OR THE WEATHER CONDITIONS WERE CHILLY. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 170,000.
Aug 03, 2011
I HAVE A 1999 FORD CONTOUR SPORT V6. MY MOTOR/TRANMISSION MOUNTS KEEP FAILING A HAVE REPLACED NUMEROUS TIMES. CAUSING MANY ENGINE ISSUES. HAVE TAKEN SEVERAL MECHANICS, EVEN DEALERSHIP. BEEN TOLD THIS IS A MANUFACTURING FAULT. WHY HAS NHTSA NOT MADE A RECALL. TO MAKE THE COMPANY FIX THEIR MISTAKE OR AT LEAST A WAY TO KEEP MOUNTS FROM FAILING. ALL I KEEP GETTING IS "THATS JUST HOW ITS MADE". WHEN COPARING THE FROD REPLACEMENT PART TO THOSE SOLD AT MY LOCAL AUTO PARTS STORE ITS THE SAME THING. SO AS FAR AS I CAN TELL THERE IS NO IMPROVEMENT MADE TO PARTS. HAD MY TRANS MISSION REPLACED-THE TRANSMISSION LEAKED-THEY NOTED THAT THE LEAK WAS DO TO FAILED MOUNTS. *TR
Apr 08, 2011
+ 69 more complaints for this component
ELECTRICAL SYSTEM
42 complaints
THE INSTRUMENT CLUSTER PANEL IN MY 1999 FORD WINDSTAR HAS BEEN GOING HAYWIRE SINCE MAY 2007. ALL THE NEEDLES WERE GOING ROUND AND ROUND WHILE I WAS DRIVING. I HAD TAKEN IT TO GRIFFEN BROTHERS AND THEY CON NOT FIND A INSTRUMENT CLUSTER ANYWHERE. THEY CALLED FORD MOTORS AND THEY WERE TOLD THE INSTRUMENT CLUSTER WAS IN NATIONAL BACK ORDER. IF THEY ARE IN NATIONAL BACK ORDER, THAT MUST MEAN THAT THERE ARE ALOT OF THE SAME PROBLEMS EVERYWHERE. SHOULDN'T THIS HAVE BEEN A RECALL ISSUE? ON AUGUST 30, 2007 GRIFFEN CALLED ME AND SAID THAT THEY HAVE RECEIVED THE INSTRUMENT CLUSTER THAT THEY ORDERED ON 8/20, 2007. PLEASE LET ME KNOW WHAT ANY INFORMATION YOU MIGHT HAVE ABOUT THE FORD WINDSTARS HAVING THIS TYPE OF PROBLEM. A T.V. STATION I HAD CONTACTED ABOUT HIS PROBLEM TOLD ME TO CONTACT YOU. THEY ARE ALSO INTERESTED IN KNOWING WHAT THE RESULTS ARE. *TR
Sep 06, 2007
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED THAT HIS DASHBOARD IS COVERED WITH LAMINATED PLASTIC THAT COVERS THE GRILL. THE GRILL SEPARATED AT THE PLACE WHERE THE DASHBOARD CONNECTS TO THE AIR CONDITIONER. HE TOOK THE VEHICLE TO THE DEALER WHO ACKNOWLEDGED THE FAILURE. FORD STATED THAT THEY HAVE NOT HEARD ANYTHING ABOUT THE FAILURE AND THAT THE VEHICLE IS NOT UNDER WARRANTY. WHEN DRIVING AT NIGHT, THE CONTACT MUST STOP THE VEHICLE TO CLEAN THE WINDSHIELD AND WINDOWS. THIS FAILURE IS FROM AIR NOT BLOWING CORRECTLY DUE TO THE DASHBOARD DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 36,000.
Jul 09, 2007
LAST NIGHT THE 1999 FORD EXPEDITION EDDIE BAUER EDITION SUDDENLY WENT UP IN FLAMES FROM A FIRE THAT STARTED BY ITSELF UNDER THE HOOD OF THE VEHICLE. IT WAS PARKED IN THE CARPORT NEXT TO THE TAHOE WHICH WE ALSO LOST DUE TO THE FIRE. THE FORD VEHICLE HAD NOT BEEN DRIVEN FOR 2 DAYS BEFORE IT WENT UP INTO FLAMES. WE LOST 2 VEHICLES AND OUR CARPORT. THE FIRE INVESTIGATOR COULD NOT FIND THE EXACT CAUSE BECAUSE OF ALL THE DAMAGE. HOWEVER, WE KNEW WE WERE NOT ALONE IN THIS. THERE WERE HUNDREDS OF PEOPLE THAT WERE VICTIMS OF FORD MOTOR COMPANY AND THEIR FAULTY VEHICLES THAT SUDDENLY WENT UP IN FLAMES .*AK
May 10, 2007
DT*: THE CONTACT STATED THERE WAS A TECHNICAL SERVICE BULLETIN ABOUT THE VEHICLE'S INSTRUMENT PANEL WARPAGE INTERFERING WITH AIRBAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPRESSED THAT THE INCIDENT WOULD NOT AFFECT THE VEHICLE.*AK
Aug 14, 2006
DT*: THE CONTACT STATED THAT THE GLUE THAT HOLDS THE FRONT OF THE DASHBOARD DRIED OUT, ALLOWING THE DASHBOARD TO CURL UP BY FIVE INCHES. THE CURL IN THE DASHBOARD PARTIALLY OBSCURED THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.*AK
Jul 11, 2006
+ 37 more complaints for this component
ENGINE AND ENGINE COOLING
40 complaints
NUMBER 3 SPARK PLUG WAS EJECTED .CAR WAS TOWED, AND AS OF THIS EMAIL IS BEING REPAIRED IN FLORIDA. WE WERE ON VACATION AT THE TIME. HEAD WAS REMOVED, AND IS BEING REPAIRED. WE HAD TO RENT A CAR TO GET BACK TO PA. ALSO HAVE TO FLY BACK TO FLORIDA TO DRIVE CAR BACK TO PA. *TR
Oct 26, 2007
CHECK ENGINE LIGHT COMES ON THREE TIMES FOR DIFFERENT OXYGEN SENSORS. THESE GREATLY EFFECT THE GAS MILEAGE AND TIMING OF ENGINE RESULTING IN MORE EXPENSIVE REPAIRS. THE MECHANIC STATED HE HAS SEEN A LOT OF FORD CONTOURS IN WITH THIS SPECIFIC PROBLEM. COST IS MINIMUM $250-$450 TO REPLACE. *JB
Apr 19, 2007
DT*: THE CONTACT STATED, WHILE DRIVING 45 MPH BLUE SMOKE ISSUED FROM UNDER THE HOOD AND FROM THE EXHAUST PIPE. THERE WAS ALSO A RATTLING SOUND EMITTING FROM UNDER THE HOOD. THE MOTOR THEN BOGGED DOWN AND WOULD NOT ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHERE UPON INSPECTION, THE SERVICE DEALER'S MECHANIC DETERMINED THERE WAS NO PROBLEM FOUND. ON 7/13/06, THE VEHICLE EXPERIENCED THE SAME EVENTS AND STALLED ON THE SIDE OF THE ROAD AND WAS UNABLE TO BE RESTARTED.
Jul 13, 2006
THE CHECK ENGINE LIGHT IN THE CONSUMER'S VEHICLE CONTINUED TO ILLUMINATE. THE MECHANIC DETERMINED THAT THE CATALYTIC CONVERTER NEEDED TO BE CHANGED. *TS TO DATE THE CATALYTIC CONVERTER HAS BEEN CHANGED 3 TIMES. *NM
Apr 10, 2006
FORD EXPEDITION - SPARK PLUG BLOW OUT (ONE THROUGH CYLINDER HEAD, 2 COIL) 3 TOTAL AND COUNTING. *NM
Feb 02, 2006
+ 35 more complaints for this component
UNKNOWN OR OTHER
31 complaints
THE BRAKE LINES UNDER THE CAR HAVE RUSTED TO THE POINT OF BREAKING APART. THE VEHICLE HAS LESS THAN 100K MILES AND WAS NOT SUBJECT TO ANY EXTREME CONDITIONS. THE BRAKE FLUID LEAKS OUT OF THE UNDERCARRIAGE ALMOST AS QUICKLY AS IT IS POURED IN AND HAS LEFT THE CAR UNDRIVEABLE WITHOUT EXPENSIVE REPAIRS.
Mar 26, 2016
1. DASH WARP CAUSES VISIBILITY PROBLEMS, DEFROSTER MALFUNCTION, LOOSE TRIM. I DROVE OVER A SEAM IN THE ROADWAY AT AN OVERPASS (SMALL BUMP) & THE VENT TRIM POPPED LOOSE. THIS IS SIMPLY AN AGING ISSUE AS THERE WAS NO UNUSUAL EVENT. MY CAR IS A 1999 FORD CONTOUR, BUT THIS ISSUE IS ALSO PREVALENT ON THE MERCURY MYSTIQUE 1999 & 2000 , AND SOME 1998 MODELS WITH THE NEWER STYLE DASH. 2. THE TRIM POPPED LOOSE FROM THE DASH WHILE COMMUTING ON I-45 TO WORK. THE VENT TRIM CAME TO REST IN FRONT OF THE AIR BAG & ON MY ARMS AS I DROVE, BUT FORTUNATELY DID NOT CAUSE AN ACCIDENT. 3. THE VENT TRIM WAS PLACED LOOSELY ONTO THE DASH SO THE DEFROSTER WOULD STILL BE USABLE, BUT THE WARPED DASH PREVENTS IT FROM BEING PROPERLY SECURED. A NEW VENT TRIM WILL NOT FIX THIS PROBLEM. THERE WAS AN OLD RECALL WHICH INCLUDED A 'REPAIR KIT', BUT IT HAS EXPIRED. I WOULD LIKE TO SEE THE RECALL RE-INSTATED. *JB
Jan 24, 2007
INSTRUMENT PANEL PADDING PULLING LOOSE AND CURLING AT WINDSHIELD. ALSO DEFROSTER GRILLE POPPED OFF. INTERFERES WITH DEFROST AIR FLOW. PADDING GLUED AND STAPLED AND OLD DEFROSTER GRILL ATTACHED WITH SCREWS. WINDSHIELD WAS REPLACED TO HAVE WORKING ROOM. REPAIR WAS MADE BY AN AUTO TRIM SHOP WITH A COST OF $400.00 *JB
Aug 24, 2006
THERE IS NO INCIDENTS TO REPORT. HOWEVER THE DASH ON THIS VEHICLE IS WARPED. I HAVE SEEN THIS SAME PROBLEM ON FORD CONTOURS AND MERCURY MSYTIQUE'S THAT WAS MANUFACTURED IN 1999. THE WARPAGE REDUCING DRIVER VISIBILITY AND PREVENTS THE DEFOGGER FROM OPERATING PROPERLY. *JB
May 02, 2006
DASH WARPAGE ON 1999 FORD CONTOUR: DASH HAS WARPED AT LEAST 3 INCHES. DEFROSTER VENT CAN NO LONGER FIT INTO DASH CAUSING DEFROSTING ISSUES FOR DRIVER. WARPAGE IS VERY NEAR FRONT PASSENGER DASH AIRBAG. FORD AND THE DEALER RESPOND THAT THERE WAS NOT A RECALL FOR DASH WARPAGE. I HAVE FOUND A NOTATION FOR A RECALL 01B78 DASH WARPAGE ON A SERVICE INVOICE FROM SEPT. 2001. DEALER RAN CHECKED RECALL AND FOUND NO WARPAGE AT THIS TIME. *JB
Mar 05, 2006
+ 26 more complaints for this component
SERVICE BRAKES, HYDRAULIC
29 complaints
REAR BRAKE FAILURE ON 99 FORD CONTOUR SE CONTACTED DUTRO FORD ZANESVILE OHIO SAID THERE WAS NO RECALL ON THIS CAR. *TR
May 28, 2009
I HAVE OBSERVED AN ONGOING PROBLEM WITH MY 1999 FORD CONTOUR WHERE THE ABS COMES ON WHENEVER THE BRAKE PEDAL IS PRESSED, ESPECIALLY AT LOWER SPEEDS (UNDER 15 MPH). I DO NOT KNOW WHAT FAILED TO CAUSE THIS CONDITION AND OFFERED TO BRING THE CAR TO A FORD DEALER FOR INSPECTION, BUT THEY DECLINED TO HAVE ME DO SO. *NM
Dec 19, 2005
DT: THE CONTACT'S DAUGHTER'S CAR HAD BRAKING PROBLEMS. THE BRAKES LAGGED ON REACTION TIME IN AN EMERGENCY BRAKING SITUATION WHICH RESULTED IN THE CAR BEING TOTALED. THE AIR BAGS DEPLOYED, AND NO ONE WAS INJURED. THE CAR WAS NEVER TAKEN TO A MECHANIC TO CHECK THE BRAKES.*AK
Dec 13, 2005
THE ABS ENGAGED CONTINUALLY DUE TO CORROSION IN THE TONE RING APPARATUS. DEALER SAYS IT IS UNUSUAL, AND WILL COST $600. *JB
May 03, 2005
WHEN THE CONSUMER TRIED TO APPLY THE BRAKES THE PEDAL WENT TO THE FLOOR AND CAUSED EXTENDED STOPPING DISTANCE. *NLM
May 02, 2003
+ 24 more complaints for this component
SUSPENSION
23 complaints
I HAVE A 1999 FORD WINDSTAR AND IT HAS ABOUT 155,000 MILES ON IT. MY WIFE WAS COMING HOME WITH FIVE OF MY SIX KIDS AND TURNED OFF OF THE 4-LANE HIGHWAY ONTO OUR EXIT FOR OUR HOUSE AND THE REAR AXLE BROKE..IF SHE HAD STAYED ON THE 4-LANE AT 65 M.P.H. WE COULD'VE HAD MULTIPLE INJURIES OR EVEN DEATHS !! I HAVE REVIEWED ALL KINDS OF COMPLAINTS ON THE SAME PROBLEM...WHY HAVEN'T THERE BEEN ANY RECALLS. *TR
Jun 10, 2010
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. SHE STATED THAT THE MECHANIC NOTICED THAT THERE WAS A CRACK ON THE PASSENGER SIDE FRONT COIL SPRING. THEY STATED THAT THE ROAD SALT COULD BE A POSSIBLE CAUSE OF THE CRACK. THE MECHANIC MADE THE REPLACEMENT. THE FAILURE AND CURRENT MILEAGES WAS 85,000. THE VIN AND ENGINE SIZE WAS UNAVAILABLE.
Aug 20, 2007
THE 1999 CONTOUR HAS 67,000 MILES. AT 36,000 MILES HAD THE LEFT FRONT WHEEL BEARING REPLACED. SINCE THEN, I HAD THE FRONT WHEEL BEARINGS REPLACED 3 MORE TIMES. *AK
Jul 17, 2007
TOOK CAR TO DEALER BECAUSE THE BRAKES WERE ACTING UP . FOUND THAT BOTH TONE RINGS IN THE ABS SYSTEM BROKE. THE DASHBOARD HAD BEEN WARPING FOR THE LAST FOUR YEARS, WAS TOLD AT THE SHOP THAT THERE HAD BEEN A RECALL ON THE DASHBOARD, AND I MUST HAVE GOTTEN A LETTER, BUT IT EXPIRED AND WILL COST $1164.60 TO REPLACE IT. THE DURING THE INSPECTION THEY TOLD ME THAT THE FRONT COIL SPRING BROKE. THEY COULD GET AWAY WITH THE DEFECTIVE DASHBOARD BECAUSE THEY COULD BLAME THE CONSUMER, FOR DRIVING WITHOUT CLEAR VISION?, BUT THE RINGS THAT CONTROL THE BRAKING ACTION,AND THE COIL SPRING BEING MADE OF BAD MATERIALS WAS A ABSOLUTELY A SAFETY PROBLEM, THAT SHOULD BRING ABOUT AN IMMEDIATE RECALL. WHEN ONE OF THESE COMPONENTS FAILED WHILE DRIVING A BUS FULL OF CHILDREN OF A CLIFF WHOSE FAULT WILL IT BE THEN. NOT MINE FOR NOT REPORTING IT, MAYBE THAT OF NHTSA FOR NOT RECALLING IT, MAYBE FORDS FOR NOT FIXING IT, OR MAYBE SHARED BLAME. *AK
Jul 12, 2007
ON MY 1999 FORD CONTOUR WITH 95,000 KM, BOTH REAR COIL SPRINGS HAVE BROKEN, PUNCTURING BOTH REAR TIRES. THIS CAR HAS BEEN DRIVEN VERY NICELY AND GIVEN INCREDIBLE TLC. THE COST OF THESE REPAIRS TOTALED $1000, AND SHOULD NEVER HAVE HAPPENED IF THE SPRINGS WERE MANUFACTURED PROPERLY. *JB
Mar 14, 2007
+ 18 more complaints for this component
TIRES
20 complaints
NEW GOODYEAR GS H TIRES PURCHASED FROM SAM'S CLUB IN JUNE '08 HAVE LITTLE OR NO STOPPING OR TURNING TRACTION IN WET WEATHER. NEAR COLLISIONS AND SLIDING ON TURNS. NO ACCIDENT YET. *TR
Sep 08, 2008
TIRE WAS PURCHASED ON 9-03-07 AT WALMART IN NORTH MYRTLE BEACH. TODAY IS MARCH 6,2008. DRIVING DOWN THE ROAD AND GET THE FLAT TIRE SHUDDER. JACK UP CAR, PULL OFF TIRE, SLIT MY HAND ON THREADS ON THE INTERIOR. THE PART OF THE TIRE THAT IS CLOSEST TO THE CAR IS COMPLETELY BALD, AND THREADED. MILEAGE AT TIME OF PURCHASE 144,296. MILEAGE TODAY, WHEN TIRE BLEW 150,177. *TR
Mar 06, 2008
DT*: THE CONTACT STATED AFTER PURCHASING TWO CONTINENTAL TIRES, THE STEERING WHEEL WOBBLED AND VIBRATED SO BADLY THE VEHICLE COULD NOT BE CONTROLLED. AN INDEPENDENT TIRE DEALERSHIP DETERMINED THE BELTS FRAYED AND ONE TIRE HAD A BROKEN BELT. THE VEHICLE WAS PROPERLY ALIGNED AFTER PURCHASING THE TIRES. THE TIRES WERE CONTINENTAL, SIZE 205/6015. CONTINENTAL ASKED THE CONTACT TO TAKE THE TIRES TO ANOTHER DEALERSHIP. THIS DEALERSHIP REQUESTED THE CONTACT SEND THE TIRES TO THEM. UPDATED 10/18/2006 - *NM
Sep 22, 2006
HELLO, I AM THE CUSTOMS ADVISOR FOR MY BASE AND HAVE AN INDIVIDUAL WHO'S TIRES DO NOT HAVE THE LETTERS "DOT" IMPRINTED ON THE SIDEWALL. THEY ARE ON THE DATABASE OF COMPLIANT TIRES AND HAVE RATINGS WITHIN STANDARDS. CAN THESE TIRES BE IMPORTED INTO THE U.S.? *NM
Oct 31, 2005
AFTER 22K MILES I HAVE TO REPLACE THE ORIGINAL TIRES 185/70/R14 ON MY FORD CONTOUR SE '99. I CONTACTED GENERAL TIRE (THE TIRES HAVE 70K MILES WARRANTY). I WAS SURPRISED TO FIND OUT THAT "GENERAL TIRE WAS NOT CONTRACTED BY FORD CO TO PUT TIRES 185/70/R14 ON FORD CONTOUR SE". I CONTACTED TIRE DEALERS, CHECK WEBSITES AND FOUND THAT THE ONLY SIZE 205/60/R15 IS LISTED AS AN ORIGINAL EQUIPMENT. THE SIZE 185/70/R14 IS DOWNSIZE TIRES, AND TIRE MANUFACTURES WILL NOT HONOR THE TIRE WARRANTY IF I PUT THESE TIRES ON MY CONTOUR SE. THIS IS ONE PROBLEM. THE BIGGEST ISSUE IS SAFETY: DO THE TIRES 185/70/R14 PROVIDE THE SAME SAFETY FEATURES AS 205/60/R15? I FOUND THAT R15 TIRES COULD HOLD 400 LB MORE THAN R14 TIRES, PROVIDE BETTER TRACKING CONTROL. AND, I ALREADY KNOW THAT, THE R14 TIRES LASTED ONLY 22K MILES. I TRY TO CONVINCE FORD CO THAT BECAUSE OF THE PRODUCTION DEFECT MY CAR - CONTOUR SE 99 -WAS EQUIPPED WITH INCORRECT TIRES (185/70/R14 INSTEAD OF 205/60/R15), AND AS A RESULT OF THAT THE SAFETY LEVEL OF THE CAR IS LESS THAN IT SHOULD BE, AND TIRE WARRANTY IS DENIED BY TIRE MANUFACTURERS. THE ONLY FIX IS TO REPLACE THE WHEELS (RIM AND TIRES). THANK YOU.
Mar 09, 2004
+ 15 more complaints for this component
VISIBILITY
18 complaints
HAPPENED AROUND OCT 15, 2008 AT NIGHT, BETWEEN MARSHALL AND OLIVET MI. FAILURE WAS WINDSHIELD WIPER LINKAGE, CAUSING WIPERS TO BLOW OFF THE VEHICLE. PART IS HARD TO FIND, LOOKING TO GET IT FIXED FOR SAFETY OBVIOUSLY. WAS NOT ABLE TO SEE WELL, SINCE NEXT EXIT WAS STILL MILES AWAY. NO EASY WAY TO FIX THIS IN AN EMERGENCY, LIKE THIS. THIS TYPE OF LINKAGE IS UNSAFE, AND I BELIEVE ANY VEHICLES WITH IT SHOULD BE RECALLED. *TR
Oct 21, 2008
I THINK SOMETHING SHOULD BE DONE TO CORRECT THE CLOUDING OF HEADLIGHT LENS - IT IS DEFINITELY A HAZARD AND VERY DANGEROUS...THERE SHOULDN'T HAVE TO BE ANY INCIDENTS BEFORE THIS IS LOOKED INTO..... LETS DO IT BEFORE THERE ARE INJURIES!! *TR
Jul 17, 2008
DASH ON FORD CONTOUR WARPS, INTERFERING WITH VISION AND DEFROST CAPABILITIES OF VEHICLE. FORD HAD A ONE RECALL ON THE DASH, BUT REFUSES TO FIX THE PROBLEM AGAIN.*CN
Jan 01, 2008
FRONT WINDSHIELD WIPER ON MY FORD 1999 EXPEDITION OPERATES BY ITSELF WHEN CAR IS ON. THE WIPER SWITCH IS SET TO OFF WHEN THEY COME ON. WORRIED ABOUT ELECTRICAL ISSUES WITH THIS VEHICLE FROM READING OTHER CONSUMER ENTRIES. *NM
Oct 05, 2005
MY 1999 FORD EXPEDITON WENT INTO TOTAL MELT DOWN 5 MONTHS AGO. AFTER A RAIN STORM I WENT INTO IT AND AFTER STARTING IT THE WINDSHIELD WIPERS WENT NUTS THE RADIO DIED WHEN THE CAR WENT INTO REVERSE THE LIGHTS WENT ON AND OFF. THE CAR HAS BEEN TO MY MECHANIC WHO FINALLY WENT TO FORD AND NOW IT HAS BEEN BACK FOR THE 3RD TIME A NEW WINDSHIELD NEW COMPUTER AND STILL IF IT RAINS AND NOW IF IT IS HUMID ALL HELL BRAKES LOOSE.NOW THAT I SEE ALL THE COMPLAINTS AND 2,000 DOLLARS LATER ALL HELL WILL BRAKE LOOSE WITH FORD BECAUSE I AM WILLING TO DO WHATEVER I CAN AND HAVE TO GET RESULTS.
Jul 23, 2005
+ 13 more complaints for this component
SEAT BELTS
17 complaints
IN THE BACK SEAT I HAVE ONLY 2 SEATBELTS IT'S SHOULD HAVE 3. *TR
Aug 14, 2008
DRIVER SEAT BELT RIPPED/TORE. NO INJURIES. LOOKS LIKE IT WILL NOT SURVIVE ANOTHER INCIDENT. HAVE A FRIEND THAT THIS ALSO HAPPENED TO ON A FORD VEHICLE AS WELL. *JB
Apr 17, 2007
I HAVE HAD PROBLEMS WITH THE SEAT BELTS IN MY CAR FOR ABOUT A YEAR. BOTH SEAT BELTS IN THE FRONT DON'T SEEM TO RETRACT AND GET TANGELED AND TWISTED ALL THE TIME. I HAVE MANUALLY ADJUSTED THEM EVERYTIME I DROVE. JUST 5 MONTHS AGO I WAS INVOLVED IN A CAR ACCIDENT, I WAS STOPPED IN TRAFFIC AT A LIGHT AND WAS REAR ENDED CAUSING ME TO HIT THE CAR INFRONT OF ME. I HIT MY HEAD ON THE STEERING WHEEL CAUSING ME A CONCUSION. MY SEAT BELT DID NOT RETRACT TO HOLD ME BACK AND THE AIR BAG DID NOT DEPLOY. I HAVE CALLED FORD AND THEY TOLD ME THAT I SHOULD PAY FOR THE SEAT BELTS TO BE FIXED AND THEY DID NOT METION ANYTHING ABOUT THE AIRBAG. I MANAGED TO UNTANGLE THE SEAT BELTS ON MY CAR AND I HAVE NOTICED THAT THE BUCKLES ARE FACING THE WRONG WAY. THIS I COMPARED TO OTHER CARS AND FORDS AS WELL. *AK
Aug 05, 2003
THE FRONT SEAT BELTS CONSTANTLY GET TWISTED AND LOCKED UP. YOU HAVE TO STOP AND UNDO IT TO GET IT FIXED. ALSO INTERIOR LIGHT WILL JUST COME ON. AT 4 AM ON MORNING I JUST HAPPENED TO LOOK OUT AND IT WAS ON.?????? TS
Feb 01, 2003
CONSUMER STATED THAT WHILE DRIVING THE SEAT BELT ON THE DRIVER'S SIDE BROKE. TS
Dec 10, 2002
+ 12 more complaints for this component
AIR BAGS
17 complaints
JAN 2004, MY SON WAS DRIVING MY 1999 FORD CONTOUR. HE WAS INVOLVED IN A ROLL OVER ACCIDENT AT A SPEED OF APPROXIMATELY 70 MPH. THE VEHICLE ROLLED 1.5 TIMES AND NEVER ONCE DID EITHER OF THE AIR BAGS OPEN. *NM
Dec 29, 2004
ON DEC. 3, 2004 I WAS INVOLVED IN AN ACCIDENT WITH MY VEHICLE, 1999 FORD CONTOUR, AND AN ONCOMING VEHICLE, A 1999 FORD PICK-UP. I WAS GOING THROUGH A GREEN LIGHT AT AN INTERSECTION DOING 30-35MPH WHEN THE TRUCK WENT THROUGH HIS RED LIGHT, PLOWING THROUGH THE INTERSECTION. AS A RESULT, I HIT (T-BONED) HIS TRUCK. THE WHOLE FRONT END OF MY VEHICLE RAN INTO THE PASSENGERS SIDE OF HIS VEHICLE (HE WAS DOING 30MPH AT THE VERY LEAST). MY AIR BAG DID NOT DEPLOY AS IT SHOULD HAVE. I HIT MY HEAD ON THE STEERING WHEEL. WHEN PARAMEDICS ARRIVED I WAS THEN PUT IN A NECK BRACE, PUT ON A BACKBOARD, AND TAKEN TO THE ER. I DID NOT SUFFER A CONCUSION, INJURY WAS MINOR (HIT HEAD, APPROX 10 MINUTE STATE OF CONFUSION ABOUT 5 MINUTES AFTER COLLISION, DIZZINESS AND SAW SPOTS ABOUT 30 MIN AFTER COLLISION), AND I'VE ONLY SUFFERED A VERY SORE NECK AND BACK. HOWEVER,INJURIES SUSTAINED COULD HAVE BEEN MUCH WORSE. I DO NOT SEE ANY REASON WHY THE AIR BAG SHOULD NOT HAVE DEPLOYED. FORD SHOULD BE HELD RESPONSIBLE FOR THIS FAILURE. SINCE I WAS TAKEN TO THE ER I AM NOT YET AWARE OF ALL OF THE DAMAGE MY VEHICLE HAS SUSTAINED; ALL I KNOW IS THAT THE BUMPER WAS IN THE MIDDLE OF THE INTERSECTION, AND THE CRUMPLE ZONE DID AS IT SHOULD- HOWEVER, BEING THAT THE FRONT BUMPER WAS HIT HARD ENOUGH THAT IT FELL OFF AND THE CRUMPLE ZONE REACTED, THE AIR BAG SHOULD HAVE BEEN ACTIVATED. WHAT CAN BE DONE TO DETERMINE WHY IT DID NOT, AND CAN FORD BE HELD ACCOUNTABLE IN SOME MANNER?*AK
Dec 06, 2004
CAR IS LEASED TO ME AND THE DASHBOARD IS PUCKERING NEAR THE AIRBAG. WHEN I TURN ON THE HEAT THE AIRBAG POPS LIKE IT'S GOING TO POP OUT. I WAS TOLD THERE WAS A RECALL ON THEM , BECAUSE THE DASHBOARDS DO PUCKER, BUT I DIDN'T RECEIVE THE RECALL NOTE THE PREVIOUS PEOPLE WHO LEASED/ OWNED THIS CAR RECEIVED THE NOTE.
Sep 30, 2004
WHILE SITTING AT A STOP SIGN ANOTHER VEHICLE REAR ENDED THE CONSUMER'S VEHICLE. IN RETURN, THE CONSUMER'S VEHICLE REAR ENDED A BUS. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK *JB
Mar 03, 2004
DRIVER FELL ASLEEP AT THE WHEEL WHILE DRIVING AND HIT A HOUSE POLE THEN A TELEPHONE POLE. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED. *AK
Feb 26, 2004
+ 12 more complaints for this component
POWER TRAIN
15 complaints
2 MAJOR POWERTRAIN FAILURES. TIMING BELT PULLEY BROKE AT 68,000 MILES. $600 TO REPAIR. AUTOMATIC TRANSMISSION BROKE AT 85,000 MILES. BOTH OCCURRED OUT OF THE BLUE. CAR HAS ALWAYS BEEN TREATED GENTLY, ALL FLUIDS HAVE BEEN CHANGED CONSISTENTLY, AND ALL ROUTINE MAINTENANCE HAS BEEN COMPLETED ON TIME. TRANSMISSION MUST BE REPLACED OR REBUILT WITH A PRICE TAG OF $2K-$3K. *TR
Oct 11, 2008
I PURCHASED A 1999 FORD WINSTAR IN 2005 AND MY TRANSMISSION STARTED TO GO 3 MONTHS AFTER PURCHASE MY WARRANTY HAD EXPIRED AND HAD THE TRANSMISSION REPLACED FOR 1500.00 WHILE SEARCHING YOUR SITE I DISCOVERED MANY DEFECTS AND RECALLS TO MY VAN WHICH I PLAN TO TAKE TO A FORD DEALER. I WANTED TO KNOW IF THERE IS A RECALL FOR 1999 FORD WINDSTAR TRANSMISSIONS. *TR
Dec 17, 2007
I PURCHASED A 1999 FORD WINDSTAR SEL 3 YEARS AGO AND HAVE HAD HELL WITH IT EVER SINCE. THE VEHICLE HAD ONLY BEEN OWNED BY ONE OTHER PERSON AND HE HAD TO PUT A NEW TRANSMISSION IN IT RIGHT OVER 50,000 MILES. @ 130,000 MILES I TOO HAD TO PUT ANOTHER TRANSMISSION IN IT. NOW THE VAN HAS 160000 AND I AM AGAIN HAVING TROUBLE WITH THE TRANSMISSION. THIS IS RIDICULOUS. I THINK THAT FORD HAS DONE A TERRIBLE JOB OF TAKING CARE OF THEIR CUSTOMERS AND THEY ARE LOOSING ME AS A CUSTOMER. I WILL NEVER BUY ANOTHER FORD. *TR
Nov 14, 2007
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE DRIVING 40MPH, THE REAR AXLE BROKE. THE CONTACT CRASHED INTO A TREE. THE WEATHER WAS NOT A FACTOR. THE CAR WAS DESTROYED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED DUE TO A BROKEN AXLE. THE VIN AND ENGINE SIZE ARE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 42,000.
May 08, 2007
PURCHASED IN MAY 2001 - 1 WEEK LATER -BACK AT THE DEALERSHIP WITH THE "CHECK ENGINE" LIGHT ON. HAD TO FIX THAT. MANY MISC. THINGS I'VE HAD TO REPLACE ON THE VAN ALSO, TO THE TUNE OF $1500.00 OUT OF POCKET. IN 2003, MY "CHECK TRANSMISSION" LIGHT WENT ON EVERY TIME IT WAS DRIVEN. DEC 2004, I'M BY MYSELF W/2 KIDS, 1 HOUR FROM HOME ON A SUNDAY. CAR IS SMOKING ON FRONT END. TO MAKE THE LONG STORY SHORT, I ENDED UP GETTING A NEW TRANSMISSION & RADIATOR AT A FORD DEALERSHIP. TOTAL COST FROM ME - $3200.00. DOING RESEARCH ONLINE, I FIND THAT IT IS QUITE COMMON FOR 1999 FORD WINDSTAR'S TO HAVE TO HAVE TRANSMISSION'S REPLACED WITH LOW MILES. HUNDREDS OF PEOPLE HAVE POSTED ON MSN AUTO'S ABOUT THE SAME PROBLEMS. MINE WAS REPLACED AT 70,000!! MY NEW TRANSMISSION (FORD FACTORY) "DIES" WHEN I PUT THE CAR INTO GEAR. SO, AFTER A 2 WEEK WAIT TO GET INTO FORD, I FIND THAT IT NEEDS ANOTHER TRANSMISSION, BECAUSE MY $3200 I GOT 3 WEEKS AGO, ONE HAS SOMETHING WRONG. SO, I'LL BE OUT FOR 1 WEEK & STILL HAVE A "LEMON" CAR. WHAT MAKES IT DIFFICULT IS THAT I DIDN'T HAVE $3200.00 FOR THIS CAR. I'M STILL PAYING ON THE 15,000.00 WE PAID ON THIS VEHICLE, IN ANTICIPATION OF NOT HAVING ANY MAJOR CAR PROBLEMS. A RECALL OF THESE VEHICLES SHOULD BE INVESTIGATED. 1999 FORD WINDSTAR SE. *NM
Jan 19, 2005
+ 10 more complaints for this component
FUEL SYSTEM, GASOLINE
13 complaints
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE THE CONTACT INSPECTED THE VEHICLE, HE NOTICED THAT THE FUEL TANK STRAPS WERE RUSTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 06/16/11*LJ UPDATED 07/11/11
May 10, 2011
1999 FORD CONTOUR, FUEL CONSTANTLY CUTTING OFF AND NOT RESTARTING. SHOWS GAS BUT ACTS LIKE NO GAS IN CAR. SAID TO BE FUEL PUMP PROBLEM. NO ONE CAN FIND ISSUE. I HAVE BABIES AND HAD BEEN STUCK ON FREEWAY FOR OVER TWO HOURS WHEN SOMEONE HAD TO COME AND GET US AND TOW VEHICLE HOME. STILL NOT WORKING. *TR
Apr 10, 2011
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT WAS REFUELING THE VEHICLE WHEN HE NOTICED LARGE AMOUNTS OF FUEL SPILLING FROM THE VEHICLE AND ONTO THE GROUND ABNORMALLY. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC ADVISED HIM THAT THE FUEL TANK FILLER PIPE GROMMET WAS LEAKING. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE BUT WAS AWAITING THE REQUIRED PARTS NEEDED FOR REPAIRS, WHICH WERE ON BACKORDER. THE FAILURE MILEAGE WAS 73,556.
Mar 04, 2011
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE ADDING FUEL TO THE FUEL TANK, GASOLINE BEGAN LEAKING. A TECHNICIAN CONCLUDED THAT THE FUEL TANK SEAL CAUSED THE EXHAUST SYSTEM HOSE TO MELT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED . THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Oct 07, 2009
RECALL 00V350000: FUEL GROMMET LEAKAGE IS FOR BI-FUEL CARS (CONTOURS) AND MY VEHICLE WAS AT THE MECHANICS AND I AM HAVING THE SAME ISSUE BUT MY VEHICLE IS NOT A BI-FUEL VEHICLE. WHILE I WAS HAVE MY VEHICLE WORKED ON I ASKED TO CHECK THE FUEL BECAUSE AS I STORE MY VEHICLE IN THE GARAGE FOR THE WINTER I NOTICED A GASOLINE SMELL. THE MECHANIC TOLD ME THERE WAS A RECALL AND I CONTACTED 2 FORD DEALERS AND FORD ITSELF AND WAS INFORMED THAT THIS VEHICLE IS NOT ON THE RECALL. THE IS A VERY SERIOUS ISSUE AND SHOULD BE INCLUDED IN THE RECALL AS IT IS THE SAME SPECIFIC INFORMATION ON THE RECALL BUT NOT FOR MY VEHICLE. *JB
Dec 10, 2005
+ 8 more complaints for this component
VEHICLE SPEED CONTROL
10 complaints
TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 25 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE CONTACT APPLIED THE EMERGENCY BRAKE AND SHIFTED INTO NEUTRAL UNTIL THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THERE WAS A RECALL ON HIS YEAR, MAKE AND MODEL (NHTSA CAMPAIGN ID NUMBER: 99V194000: VEHICLE SPEED CONTROL). THE MANUFACTURER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 10/27/10. *LJ
Jun 21, 2010
MY FORD EXPLORER 1999 SUDDENLY ACCELERATED FORWARD AS I SHIFTED FORM DRIVE TO PARK COVERING A DISTANCE OF ABOUT 20 FEET GOING OVER THE FLOOR DEFENSE, CLIMBING THE SIDE WALK AND THEN GOING ON THE FIRST STEP OF THE BUILDING STAIRS. I INJURED MYSELF AND THE CAR WAS DECLARED TOTAL LOSS.
Feb 15, 2005
WE OWN A 1999 FORD WINDSTAR VAN. WE WERE AT A SCHOOL EVENT WITH OUR CHILDREN AND WHEN WE GOT IN OUR CAR, WE THOUGHT WE SPOTTED SMOKE BUT WAS NOT SURE IF IT WAS OR IF IT WAS EXHAUST FROM THE CAR IN FRONT OF US (WE WERE PARALLEL PARKED). WE WENT TO THE GAS STATION AND UNDER THE LIGHTS WE SAW ALOT OF SMOKE POURING OUT FROM UNDER THE HOOD. MY HUSBAND POPPED THE HOOD AND THERE WAS A FIRE! WE BACKED THE VAN UP AWAY FROM THE GAS PUMPS AND EVERYONE GOT OUT FINE. WE HAD TO USE A FIRE EXTINGUISHER TO GET THE FIRE OUT. WE TOOK IT TO A DEALERSHIP AND THE TECHNICIANS THERE SHOWED US THAT THE CRUISE CONTROL SWITCH WAS MESSED UP. WE HAD THEM ORDER US A NEW PART AND WE REPLACED IT. THE WIRING HARNESS IN THE VAN IS STILL DAMAGED AS WE DID NOT HAVE THE FUNDS TO REPLACE IT. I AM REPORTING THIS BECAUSE OF THE RECALL I HEARD ABOUT YESTERDAY (1/27/05) REGARDING THE 2000 FORD TRUCKS AND SUVS. I AM POSITIVE THAT OUR VAN HAD THE SAME DEFECT.*AK
Jan 28, 2005
WHEN DRIVING, THE CONSUMER TOOK HER FOOT OFF OF THE GAS PEDAL AND COULD SEE THE RMP'S AND SPEED OF THE VEHICLE WENT UP. THE VEHICLE ACTUALLY JERKED FORWARD AS THE HIT BRAKES. *BF THE CONSUMER WAS TOLD THAT THERE WAS NO PROBLEM WITH THE VEHICLE. *SC
Nov 22, 2004
CONSUMER STATES WHILE DRIVING, VEHICLE LUNGED FORWARD. *SLC
Jun 05, 2002
+ 5 more complaints for this component
EXTERIOR LIGHTING
7 complaints
I HAVE NOTICED THAT ON EVERY 1999 FORD CONTOUR THE HEADLIGHT COVERS TURN YELLOW AND START TO CRACK. I HAVE CHECKED A LOT OF PLACES AND LOOK AT THE LIGHTS AND EVERYONE I HAVE SEEN ARE THE SAME. I CAN'T DRIVE WITH MY LIGHTS ON LOW BEAM AT ALL. I KEEP THEM ON HIGH BEAM SO THAT I CAN SEE. LOW BEAM LOOKS AS IF THEY AREN'T ON. *TR
Sep 11, 2010
HEADLIGHTS ARE CLOUDING OVER, MAKING IT DIMMER AT NIGHT AND HARDER TO SEE THE ROAD AHEAD. I HAVE TRIED TO CLEAN THE PLASTIC LENS BUT NOTHING SEEMS TO WORK. I THINK THIS IS A POOR ENGINEERING SOLUTION WHEN THE CAR IS ONLY 6 YEARS OLD. *JB
Sep 03, 2005
DT: LENSES OF THE HEADLIGHTS GET WATER IN THEM WHEN IT RAINS. WHEN THE MECHANIC OPENED FOUND A LOT WATER INSIDE ABOUT A QUART OR MORE. CONDENSATION HAS COLLECTED INSIDE SINCE SHE BOUGHT IT. INTERNALLY, THE TAIL LIGHT ALSO BLEW. *AK *TT *NM
Jun 24, 2005
WHEN DRIVING AT NIGHT IT IS VERY DIFFICULT TO SEE THE ROAD DUE TO POOR HEADLIGHTS. CONSUMER CONTACTED THE DEALERSHIP. *AK THE CONDENSATION INSIDE THE HEAD LIGHTS MADE IT DIFFICULT FOR THE HEAD LAMPS TO PROPERLY ILLUMINATE THE ROADS SURFACE. *NM
Apr 20, 2004
PRODUCT DEFECT, LOSS OF REAR BRAKE LIGHTS AND TURN SIGNALS DUE TO WATER LEAK FROM LENSES WHICH CAUSED A SHORT CIRCUIT.*MR (NAR) *CB *JB
Dec 04, 2003
+ 2 more complaints for this component
STEERING
6 complaints
MY 1999 FORD TAURUS WITH ONLY 59,371 MILES ON IT HAD THE RACK AND PINION TO GO OUT, ISN'T IT A LITTLE TO SOON FOR SOMETHING LIKE THAT TO HAPPEN? WITH ME LIVING ON GUAM PARTS ARE HARD TO COME BY, BUT I AM SEARCHING THE WEB. *NM
Sep 18, 2005
POWER STERRING PUMP AND RACK AND PINION LEAKING. *AK
Dec 31, 2004
WHEN VEHICLE WAS DRIVEN THROUGH A SMALL AMOUNT OF STANDING WATER AT LOW SPEED, ALL POWER STEERING WAS LOST. VEHICLE WAS TAKEN TO DEALERSHIP. OWNER WAS TOLD THAT VEHICLE WAS OPERATING CORRECTLY. *AK
Oct 23, 2000
TOTAL STEERING LOSS,ON SLIGHT CURVED RD. TOTAL RIGHT WHEEL AND EVERYTHING ATTACHED CAME OFF. EVEN THE COLLISION REPAIR SHOP SAID THEY NEVER SAW ANYTHING LIKE THAT. I AM SUSAN CANALES AND HAVE MY SON'S POWER OF ATTORNEY HE IS IN THE NAVY AND AT SEA RIGHT NOW THANK YOU. *AK
Sep 28, 2000
ON JULY 8, VEHICLE WAS VIBRATING. TOOK TO DEALER THEY SAID IT WAS A KNOWN PROBLEM. CONSUMER NOTICED PROBLEM AGAIN ON JULY 11 WHEN BACKING OUT OF DRVEWAY AND COMING UP TO A STOP SIGN. CONSUMER LET OFF BRAKE, AND CAR WAS BOUNCING AND VIBRATING. ENTIRE TIRE WAS FLIPPING AROUND. TOWED TO DEALER, AND THEY SAID TIE ROD WAS BROKEN. *AK
Aug 25, 2000
+ 1 more complaint for this component
EQUIPMENT
5 complaints
I BOUGHT A 1999 FORD CONTOUR, AND WHEN I BOUGHT IT I WAS INFORMED THAT THE DASH WAS COMING UP, BUT THEY WERE ON RECALL. THEN ABOUT A WEEK AGO I FOUND OUT THAT MY CAR IS NOT ON THAT RECALL LIST. EVER SINCE I DID BUY IT IN JANUARY 2003 THE DASH HAS COME UP EVEN MORE.THE ENTIRE TOP OF THE DASH IS WARPED.I HAVE TRIED EPOXY, BUT THE WHOLE DASH JUST NEEDS TO BE REPLACED,IT'S SO BAD. I DON'T AGREE WITH THAT BECAUSE IT IS A DEFAULT ON THE MAKERS END. I THINK THAT IT IS A BIG SAFETY HAZARD SINCE THERE ARE AIRBAGS UNDER THE DASH. WHY IS THIS NOT ON A RECALL LIST? CAUSE THIS IS A SAFETY HAZARD FOR MY CHILDREN AND I. PLEASE CALL ME WITH INFORMATION. [XXX] VIN# [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 17, 2003
AC DOES NOT BLOW COLD. THIRD TIME FOR THIS REPAIR. CAR HAS ONLY 35,000 MILES. *JB
Jun 24, 2003
I WANT TO KNOW IF THIS IS A RECALL. NO SAFETY DEFEC TMENTIONED. *AK
Jul 01, 2002
WHENEVER TURNING ON AIR CONDITIONER CAR HESITATES AND ON HIGHWAY, IT WON'T PICK UP SPEED.*AK
Apr 24, 2001
JACK THAT COMES EQUIPPED WITH VEHICLE IS TOO SHORT , WILL NOT PICK UP VEHICLE ENOUGH TO ACTUALLY TAKE OFF THE TIRE, CAUSING VEHICLE TO SLIP OFF JACK. *AK
Aug 09, 1999
ELECTRICAL SYSTEM,VISIBILITY
4 complaints
REAR WIPER STOPPED WORKING OCCASIONALLY. THE ODOMETER FAILED INTERMITTENTLY. NO REPAIRS HAVE BEEN MADE; CAN'T AFFORD TO AT THE PRESENT TIME. *NM
Feb 01, 2006
CONSUMER STATED DASHBOARD WAS LIFTING, AND DEFOGGER DID NOT WORK. THERE WAS A RECALL REGARDING THIS ISSUE. HOWEVER, THERE WAS NO RECALL INFORMATION IN THE SYSTEM. CONSUMER WAS TOLD THAT A LETTER WAS SENT TO HER TWO YEARS AGO. *AK *TC
Jan 24, 2005
WHILE DRIVING THE HEATER BLOWERS FAILED. THE SMELL OF BURNING WIRE STARTED TO FILL THE VEHICLE. THE DEFOGGER COMPLETELY FAILED. CONSUMER COULD NOT SEE THROUGH THE WINDOWS. HOWEVER, THERE WERE BURNT WIRES UNDER THE HOOD. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM....REPLACED STARTER MOTOR AND DAMAGED BATTERY CABLES. *AK
Nov 24, 2004
DASHBOARD IS COMING UP, AND DEFROSTER DOES NOT WORK PROPERLY. ALSO, THERE ARE BUBBLES ON DASHBOARD.*AK
Feb 07, 2002
FUEL SYSTEM, GASOLINE,STRUCTURE
3 complaints
THE FUEL TANK STRAP IS COMPLETELY CORRODED AWAY, AND THE FUEL TANK IS READY TO FALL OFF. THE PROTECTIVE COATING IS DEFECTIVE AND HAS COMPLETELY FALLEN OFF, CAUSING THE FUEL STRAP TO BE EATEN AWAY BY RUST AND CORROSION. THE FUEL TANK IS GOING TO FALL OFF EVENTUALLY. THE FUEL FILLER NECK AND EMISSION FITTINGS AT THE TANK, ARE CORRODING BADLY TOO. *TR
Jan 14, 2014
DASH CURLING BACK. STRAP FOR FUEL TANK RUSTED, GOING TO BREAK, RUST ON BRAKE LINE, RUST UNDER BOTH BACK DOORS AND SPREADING TO UNDERNEATH CAR, RADIO SPEAKERS OUT, CAR HESITATES WHILE ACCELERATING, TRUNK LEAKS DEFROSTER NOT WORKING PROPERLY BECAUSE OF DASH. WAS NOT AWARE OF A RECALL FOR DASH. SHOULD BE RECALL FOR CORROSION PROBLEM AS IT IS UNSAFE TO DRIVE. I HAVE NO OTHER MEANS OF TRANSPORTATION SO I TAKE A HUGE CHANCE EVERYTIME I DRIVE WHICH IS 3 OR 4 TIMES A WEEK TO WORK.. FUEL PUMP HAD TO BE REPLACED. CHECK ENGINE LIGHT COMES ON FOR NO REASON. PIECE OF JUNK AND I CAN'T AFFORD TO BUY ANOTHER CAR. FORD SHOULD BE ASHAMED OF THEMSELVES. THEY SHOULD HAVE TO FIX THESE CARS OR REPLACE THEM. THE MECHANIC TOLD ME THE STRAP FOR FUEL TANK IS GOING TO BREAK. THE CAR ONLY HAS 61,000 MILES ON IT. WHAT A JOKE! *TR
Jan 30, 2011
I JUST BOUGHT MY VEHICLE A FEW DAYS AGO. I WAS NOTIFIED OF A DEFECT OF THE DASHBOARD, AND COULD PLAINLY SEE IT. THE DASHBOARD HAS WARPED VERY BADLY, CAUSING MY SIGHT TO BE LIMITED. I AM ALSO HAVING A PROBLEM WITH FUEL INJECTION. I HAD IT CHECKED BY A COMPUTER AND IT REPORTED THAT THE ENGINE WAS NOT GETTING ENOUGH FUEL. *AK
Nov 04, 2004
LATCHES/LOCKS/LINKAGES
3 complaints
DT: THE CONTACT STATED THAT ALL OF THE DOOR HANDLES DID NOT OPERATE PROPERLY. THIS PROBLEM BEGAN INTERMITTENTLY, AND NOW RESULTED IN A COMPLETE FAILURE ON TWO OF THE DOOR LATCHES. THE FRONT DRIVER'S SIDE DOOR HANDLE MUST HAVE BOTH THE INSIDE AND THE OUTSIDE DOOR LATCH PULLED TO GAIN ENTRY INTO THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER FOR THIS PROBLEM. THE DEALER SUGGESTED THIS WAS A DESIGN FLAW. THE DEALER WAS REPLACING THE DOOR LATCHES AT THIS TIME. *AK
Oct 27, 2005
THE CAR IS A 1999 FORD CONTOUR. I HAD MY 4 YEAR OLD DAUGHTER BUCKLED IN THE REAR SEAT. WE WERE DRIVING WHEN SHE REACHED OVER AND THOUGHT SHE WAS PULLING FOR THE WINDOW. SHE GRABBED FOR THE DOOR HANDLE INSTEAD, AND TO MY SURPRISE OPENED IT. THE DOOR FLEW OPEN,,SHE WAS BUCKLED IN AND NOT ONE WAS HURT..JUST UPSET. I CHECK THE CHIKD DOOR LOCKS....AND TO MY SURPRISE THE LABEL IS BACKWARDS. IT POINTS IN THE LOCK DIRECTION, BUT THIS IS THE OPEN DIRECTION. I LOOKED AT A FRIENDS CONTOUR, ALL THE LABELS ARE INCORRECT!!!!!*AK
May 17, 2004
CONSUMER STATED THAT THE HOOD FLEW UP AND BROKE THE FRONT WINDSHIELD. PH COLLISION SHOP ADVISED THAT THE HOOD LATCH AND SAFETY LATCH SEIZED OPEN. OTHER VEHICLES WERE RECALL DUE TO THIS DEFECT, HOWEVER CONSUMER'S VEHICLE WAS NOT ONE OF THEM. *TT
Jan 06, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
3 complaints
THE EGR VACUUM SENSORS AND SWITCHES ON THE ENGINE HAVE HAD TO BE REPLACED TWICE ON MY 1999 FORD EXPLORER - ONCE IN 2002 AND THEN AGAIN IN 2005. FORD IS THE ONLY MAKER OF THESE PARTS AND I FEEL THAT FORD IS SELLING FAULTY PARTS - WHICH IS EXTREMELY DANGEROUS
May 16, 2005
1999 FORD CONTOUR, CHECK ENGINE" LIGHT CAME ON, CAR JERKING/STALLING, TOOK IT TO LOCAL MECHANIC WHO COULD NOT DIAGNOSE PROBLEM, THEN HAD TO HAVE CAR TOWED TO LOCAL FORD DELAERSHIP (KEY SCALES FORD, LESSBURG, FLORIDA), THEY KEPT CAR FOR 2 DAYS, CHARGED OVER $800 TO REPLACE THE TIMING BELT, ATTEMPTED TO CHARGE AN ADDITIONAL $165 TO REPLECE SPARK PLUGS (SERVICE DECLINED, SPARK PLUGS REPLACED BY LOCAL MECHANIC FOR $50), "CHECK ENGINE" LIGHT STILL ON, CAR STILL JERKING/STALLING. AFRAID TO DRIVE CAR OUT OF IMMEDIATE NEIGHBORHOOD. LOCAL MECHANIC SUGGESTED POSSIBLY CATALYTIC CONVERTER PROBLEM BUT SAID IT COULD NOT EVEN BE TESTED BECAUSE OF THE POSITION OF THE CONVERTER IS IN THE MIDDLE OF THE MANIFOLD AND IS INACCESSIBLE. LOCAL FORD DEALERSHIP HAS NOT REPLIED TO EMAIL REQUESTING ADDITIONAL INVESTIGATION.*AK
Apr 01, 2005
ENGINE LIGHT STAYS ON; AIR CONDITIONER WILL ONLY WORK ON HIGH; WILL NOT WORK ON LOW; RELATIVE HAS SAME CAR 2000 MODEL - - HAVING SAME PROBLEM.
May 31, 2003
AIR BAGS,SEAT BELTS
3 complaints
I WAS IN AN ACCIDENT AND THE SEAT BELT ON MY THREE YEAR OLD SON'S CAR SEAT CAME UNDONE. IT WAS THE BELT THAT GOES FROM THE CAR TO THE CAR SEAT. THE CAR FLIPPED AND HIS SEAT WENT FLYING AROUND IN THE CAR. THE AIR BAGS NEVER DEPLOYED WHEN THE CAR FLIPPED AND HIT A DIRT EMBANKMENT. *JB
Mar 06, 2003
WHILE WEARING MY SEAT BELT WHICH I ALWAYS CHECK TO BE SURE IT IS FASTENED I FELL ASLEEP AT THE WHEEL. I HIT THE LEFT BARRIER AND JERKED THE WHEEL. THAT IS ALL I REMEMBER. WHEN I WOKE UP THE CAR WAS UPSIDE DOWN AND I WAS LAYING ON THE ROOF ON MY STOMACH FACING FORWARD. THE SEAT BELT CAME UNBUCKLED AND THE AIR BAG DID NOT DEPLOY. IT APPEARS I WAS THROWN INTO THE EMPTY PASSENGER SEAT AS IT WAS BROKEN. I AM UPSET THE BELT CAME UNBUCKLED. THE CAR WAS A 1999 FORD CONTOUR SE. I HAD NO BUCKLE PROBLEMS IN THE PAST. *JB
Feb 28, 2003
ENTIRE AIR BAG SYSTEM FAILED TO DEPLOY UPON A FULL FRONTAL IMPACT. CONSUMER NOTED THAT FORD STATED THAT VEHICLE'S AIR BAGS ARE SPECIFIED TO DEPLOY AT 8 TO 14 MPH. CONSUMER CANNOT START VEHICLE UNTIL MOVING STEERING WHEEL UP AND DOWN WITH THE KEY IN IGNITION. CONSUMER HAS CONTACTED DEALER. *AK SEAT BELT FAILED ALSO. *NLM
Jun 29, 2001
FUEL SYSTEM, OTHER
3 complaints
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE DASHBOARD DISCONNECTED FROM THE WINDSHIELD CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS
Oct 25, 2002
CONSUMER STATES OF HAVING THE FUEL PUMP TANK CHANGE SEVERAL TIMES.DEALER WAS CONTACTED. MR
Oct 23, 2002
THE FRONT DASH ON MY 99 FORD CONTOUR HAS PULLED AWAY FROM THE FRONT WINDSHIELD CAUSING THE DEFROSTER PANEL TO POP OUT WHILE DRIVING. THE DEFROSTER PANEL HAS POPPED OUT AND BLOCKED MY VIEW CAUSING ME TO HAVE TWO NEAR INCIDENTS INVOLVING OTHER VEHICLES. I CALLED FORD MOTOR COMPANY (REF# 900850990) AND WAS TOLD BY THEIR REPRESENTATIVE THAT FORD DID HAVE A CUSTOMER SATISFACTION PROGRAM ON THIS PART, BUT THAT THE PROGRAM HAD EXPIRED. I RECIEVED NO NOTICE AND NOW FORD MOTOR COMPANY IS REFUSING TO REPAIR MY VEHICLE DUE TO THE PROGRAM EXPIRING. PLEASE INVESTIGATE AND ADVISE ME IF I HAVE ANY OTHER RECOURSE. DT
Oct 23, 2002
STRUCTURE,UNKNOWN OR OTHER
2 complaints
LETTER ON BEHALF OF CONSTITUENT RE CONCERNS ABOUT THE DEFECTIVE WARPING DASH ON VARIOUS FORD PRODUCTS SUCH AS HIS 1999 FORD CONTOUR. *NJ THE CONSUMER STATED FORD ISSUED A RECALL IN 2001 TO REPLACE THE DASH BECAUSE OF EXCESSIVE WARPING. APPARENTLY, FORD NEVER FIXED THE MANUFACTURING FLAW BECAUSE THE REPLACEMENT DASH STARTED TO WARP SOON AFTERWARDS. THE CONSUMER STATED IT IS A SAFETY ISSUE BECAUSE THE DASH WARPED UPWARDS, IMPACTING THE VISIBILITY OF THE DRIVER. THE WARPING ALSO IMPACTED THE OPERATION OF THE DEFROSTER, SO THE FRONT WINDOW WAS NOT BEING DEFROSTED WHICH CAUSED VISIBILITY ISSUES. *JB
Oct 09, 2009
THE CONSUMER NOTICED THAT THE DASHBOARD WAS WARPED. THIS ALLOWED BIG PIECES OF PLASTIC TO FLY THROUGH. SOME OF THE PLASTIC PIECES WERE SHARP AND CAME IN CONTACT WITH THE OCCUPANTS. THE DASHBOARD WARPING IS DUE TO THE SUNRAYS AND HEATER BLOWER. *NLM
Nov 26, 2003
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE DASHBOARD NEEDED TO BE REPLACED. AFTER THE REPLACEMENT WAS MADE, THE DASHBOARD DEVELOPED A GAP NEXT TO THE PASSENGER SIDE VENT, WHICH OVER TIME, CAUSED THE VENT TO SINK BEHIND THE DASHBOARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KEN GORDON FORD) AND HAD IT REPAIRED. WHILE DRIVING APPROXIMATELY 55 MPH UNDER NORMAL CONDITIONS, THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE THERMOSTAT WAS REPAIRED. A FEW DAYS LATER THE VEHICLE OVERHEATED AGAIN. THE CONTACT DISCOVERED THAT THE TIMING BELT AND WATER PUMP NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Jan 14, 2008
WHEN I GO TO START THE CAR SOMETIMES IT JUST MAKES A WHINING NOISE AND WONT START, THAT HAPPENS TWO OR THREE TIMES A MONTH, ALSO THE DASH BOARD IS COMMING UP.*JB
Feb 25, 2003
WHEELS
2 complaints
1999 FORD CONTOUR LEFT HUB BEARING WAS LOOSE. THIS IS THE FIFTH TIME THIS HAS BEEN REPLACED. *TS ***NO ANSWER REQUIRED*** *JB
Dec 06, 2005
WHILE DRIVING 40 MPH REAR DRIVER' SIDE WHEEL FELL OFF VEHICLE. DAMAGE WAS INCURRED TO UNDERCARRIAGE BRAKE DRUM RIM RUNNING BOARD. LUG NUTS WERE DETERMINED TO HAVE COME LOOSE DUE TO FAILURE TO RE-TORQUE AFTER CHANGING SEASONAL TIRES (EVIDENCED BY ELONGATED LUG NUT HOLES) WOBBLING AND SHAKING OCCURRED 3 MILES PRIOR TO LOSS OF WHEEL. *AK *EH *JB
Feb 16, 2005
VISIBILITY,UNKNOWN OR OTHER
2 complaints
THERE WAS A RECALL ON THE 1999 FORD CONTOUR LX , FOR THE DASHBOARD PEELS BACK. I NEVER RECIEVED A NOTICE WE HAD MOVED FROM PENNSYLVANIA TO GEORGIA. I CONTACTED FORD AND THEY SAID THEY COULD NOT HONOR THEIR RECALL NOTICE. I WOULD HAVE TO COME UP WITH 700.00 -850.00 DOLLARS TO GET IT FIXED. I WOULD ALSO HAVE TO INCUR PAYMENTS FOR A RENTAL, WHILE MY CAR IS BEING WORKED ON. PLEASE HELP.
Jun 10, 2005
DASH BOARD IS WARPING NEAR THE WINDSHIELD. I WAS TOLD THE WARRANTY TO FIX THAT PART WAS EXPIRED. THE COST TO FIX IT WOULD BE $300. THIS PROBLEM HAS BEEN GOING ON FOR A COUPLE OF YEARS AND I FIXED IT MYSELF. FORD NEVER SENT ME A RECALL NOTICE AND NOW THEY ARE CLAIMING THEY DID. *LA
Oct 17, 2003
STEERING,TIRES
2 complaints
POSSIBLE STEERING FAILURE, VEHICLE SWERVED FROM SIDE TO SIDE OUT OF CONTROL CAUSING INJURY TO CONSUMER, CONSUMER ALSO SUSPECTS POSSIBLE FIRESTONE TIRE FAILURE COULD HAVE CAUSED LOSS OF CONTROL. *SLC
Oct 11, 2000
POSSIBLE STEERING FAILURE, VEHICLE SWERVED FROM SIDE TO SIDE OUT OF CONTROL CAUSING INJURY TO CONSUMER, CONSUMER ALSO SUSPECTS POSSIBLE FIRESTONE TIRE FAILURE COULD HAVE CAUSED LOSS OF CONTROL. *SLC
Oct 11, 2000
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,TIRES,UNKNOWN OR OTHER
2 complaints
SINCE 12-15-99 I HAD COUGAR IN SERVICE 3 TIMES FOR WATER LEAK/ 2 TIMES SHIFT LOCK ,LOCKED DOWN BECAUSE OF BRAKE LIGHT FAILURE HAVE COMPLAINED ABOUT REAR BRAKE ELCO NOISE WHEN BACKING UP/ CAR HESITATING AT 50+ MILES AN HOUR /PULLING TO RIGHT WHEN PASSING AND GIVING THE CAR MORE ACCELERATION/CAR IDLING REAL HIGH AND WANTING TO TAKE OFF WHEN YOU FIRST RELEASE THE BRAKE/ THE WINDOWS NOT GOING UP AND DOWN / THE BATTERY EXPLODED/ THE SERVICE WAS TERRIBLE AT GATEWAY THE NOISE IS STILL IN THE REAR WHEELS . THERE IS MORE WHERE THIS CAME FROM THE COUGAR WILL FALL APART/ THE ENGINE OR TRANSMISSION IS A PROBLEM . *AK( DOT NUMBER: TIRE SIZE: P/215/S0R1 )
Sep 06, 2000
SINCE 12-15-99 I HAD COUGAR IN SERVICE 3 TIMES FOR WATER LEAK/ 2 TIMES SHIFT LOCK ,LOCKED DOWN BECAUSE OF BRAKE LIGHT FAILURE HAVE COMPLAINED ABOUT REAR BRAKE ELCO NOISE WHEN BACKING UP/ CAR HESITATING AT 50+ MILES AN HOUR /PULLING TO RIGHT WHEN PASSING AND GIVING THE CAR MORE ACCELERATION/CAR IDLING REAL HIGH AND WANTING TO TAKE OFF WHEN YOU FIRST RELEASE THE BRAKE/ THE WINDOWS NOT GOING UP AND DOWN / THE BATTERY EXPLODED/ THE SERVICE WAS TERRIBLE AT GATEWAY THE NOISE IS STILL IN THE REAR WHEELS . THERE IS MORE WHERE THIS CAME FROM THE COUGAR WILL FALL APART/ THE ENGINE OR TRANSMISSION IS A PROBLEM . *AK( DOT NUMBER: TIRE SIZE: P/215/S0R1 )
Sep 06, 2000
VISIBILITY/WIPER
1 complaint
The dash is curling up
May 03, 2023
FUEL/PROPULSION SYSTEM
1 complaint
THE FUEL PUMP FAILED FREQUENTLY WHILE DRIVING, USUALLY UPHILL. CAR WOULD STALL AND SOMETIMES RESTART, CREATING A HAZARD WHEN ON THE FREEWAY. EVENTUALLY THE FUEL PUMP FAILED COMPLETELY. MY MECHANIC REPLACED IT, HAVING TO RETROFIT THE GAS TANK IN ORDER FOR THE PUMP TO BE INSTALLED, REMOVING CERTAIN FITTINGS. THE FILLER GROMMET WAS DEFECTIVE, AND AFTER THE FUEL PUMP WAS FIXED AND REFUELING WAS TAKING PLACE, GASOLINE POURED OUT OF THE TANK AND THE CAR HAD TO BE RETURNED TO THE MECHANIC. THE REPLACEMENT FUEL PUMP FAILED ABOUT 10 MONTHS LATER, IN SEPT. 2011. AT THAT TIME, THE CAR HAD BEEN WORKING FINE THE NIGHT BEFORE AND WOULDN'T START IN THE MORNING. FORD WILL ONLY GUARANTEE THE ORIGINAL REPLACEMENT, SO IF THE REPLACEMENT HAD FAILED AFTER MORE THAN TWO MONTHS, FORD WOULDN'T HAVE REPLACED THE PART. THE DRIVER'S SIDE WINDOW MOTOR HAS BROKEN THREE TIMES. I HAVE ALSO HAD TROUBLE WITH THE AIR INTAKE SYSTEM, WHICH CAUSES A WHINE WHENEVER THE CAR IS STARTED COLD. THIS IS IRRITATING, BUT DOESN'T SEEM TO CAUSE ANY DIFFICULTY WITH THE OPERATION OF THE CAR. THE DASHBOARD WAS RECALLED, A CHEAP PLASTIC PIECE PLACED OVER THE VENTS, WHICH RUINED THE LOOK OF THE DASHBOARD. I PERSUADED THE DEALER TO REPLACE THE DASHBOARD AS ORIGINALLY PROMISED IN THE RECALL NOTICE. THE REPLACEMENT HAS NOW ALSO DEVELOPED A PROBLEM WITH THE VENT BEING SEPARATED FROM THE DASH. THERE ARE ALSO VAGUE ELECTRICAL PROBLEMS, INCLUDING SURGING AND DIMMING OF LIGHTS. CAN'T USE THE RADIO FOR FEAR OF STALLING THE CAR, OR USE THE HEATING SYSTEM ALONG WITH THE REAR DEFROST SIMULTANEOUSLY. *TR
Apr 30, 2013
VISIBILITY,STRUCTURE
1 complaint
THE DASHBOARD WINDSHIELD AIR/DEFROSTING VENT COVER BELOW THE WINDSHIELD POPPED OFF AND THE DASHBOARD PADDING HAS PEALED UP BLOCKING WINDSHIELD/FORWARD VISIBILITY. THIS HAS CAUSED THE VEHICLE TO FAIL THE VIRGINIA SAFETY INSPECTION. ALL REMEDIES WE HAVE TRIED HAVE ONLY SEEM TO PROVIDE TEMPORARY RELIEF. I HAVE PICTURES. I HAVE TALKED TO SEVERAL OTHER CONTOUR OWNERS WHO HAVE THE SAME PROBLEMS AND I HAVE SEEN CONTOURS IN PARKING LOTS WITH SIMILAR CONDITIONS. ADDITIONALLY, I WAS TOLD THIS WAS IDENTIFIED IN A PAST SAFETY RECALL. THIS IS A SAFETY HAZARD RESULTING FROM DEFECTIVE MATERIALS AND POOR DESIGN. *JS
Jul 04, 2012
POWER TRAIN,EQUIPMENT
1 complaint
I HAVE NEVER RECEIVED ANY RECALL NOTICES, BUT I NEED TO KNOW IF THERE ARE ANY. I HAVE A 1999 FORD CONTOUR, PURCHASED NEW, ONE OWNER, WHERE THE DASH IS CURLING BACK, THE HEADLAMPS COLLECT MOISTURE, THE TAIL LAMP HAS BEEN REPLACED REPEATEDLY, AND NOW THE TORQUE CONVERTER IS SHOWING UP ON A READ-OUT. I HAVE ASKED OVER THE YEARS ABOUT THE PROBLEMS, AND I'VE ALWAYS BEEN TOLD THEY ARE NOT MANUFACTURE ISSUES, BUT CURRENT READINGS SUGGEST OTHERWISE. I REALLY NEED TO GET THESE ITEMS CORRECTED IF THERE HAVE BEEN RECALLS. *TR
Aug 07, 2010
STEERING,SUSPENSION,STRUCTURE,VEHICLE SPEED CONTROL,TIRES,UNKNOWN OR OTHER,TRACTION CONTROL SYSTEM
1 complaint
I WAS NEVER NOTIFIED OF ANY RECALLS. I HAVE HAD TO PAY OUT OF POCKET EXPENSES LOST CONTROL OF VEHICLE REPLACED STARTER AND BRAKES SEVERAL TIMES FEELS LIKE SUSPENSION IS FALLING APART AND NEVER NOTIFIED I HAVE SMALL AND OLDER CHILDREN SHAMEFUL. THESE EVENTS STARTING TAKING PLACE WHEN I PURCHASED THE VEHICLE IN 1999 ARM CONTROL 3 TIMES REPLACED I WAS LIED TO BY FORD AND SAID I MUST OF HIT A BUMP BUMP MY BUMP 3 TIMES ALMOST DEAD. *TR
Oct 14, 2009
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I HAVE A 1999 FORD CONTOUR I BOUGHT IT AND 6 MONTHS LATER THE TIMING BELT WENT OUT THIS COST ME $800.00 OUT OF POCKET AFTER THE WARRANTY PAID THEIR PART. DROVE IT ANOTHER 3 MONTHS WHEN IT STALLED OUT AND STARTED SPUTTERING I REPLACED THE PLUGS, WIRES, IGNITION CONTROL BOX, AND FUEL FILTER AND FOUND A HOSE THAT HAD A HOLE IN IT FROM BEING MELTED AFTER REPLACING ALL OF THAT FOUND THE TRANSMISSION TO BE LEAKING AND NO WAY TO GET TO IT EASILY. STILL RAN CRAPPY TOOK IT TO A GARAGE AND WAS TOLD THEY COULD NOT FIGURE IT OUT BROUGHT IT HOME AND IT WON'T RUN ANYMORE IT STILL DOES NOT RUN NOT SURE WHAT ELSE TO DO HAD TO BUY ANOTHER VEHICLE TO GET TO AND FROM WORK WHILE STILL PAYING ON THIS ONE AND CAN NOT USE IT ANYMORE. THIS IS MY SECOND FORD AND I WILL NOT EVER GET ANOTHER ONE. AND WITH ALL THIS GOING ON WHEN THE MECHANIC SHUT THE BACK PASSENGER THE GLASS SHATTERED AND IT WAS SHUT NORMALLY. ALSO THE RADIO HAS ISSUES. *TR
Jan 14, 2008
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 1999 FORD CONTOUR. THE VEHICLE STALLS AND MAKES A LOT OF NOISE DURING ACCELERATION. THE OVERHEAD LIGHTS AND OTHER INTERIOR LIGHTING WILL NOT DIM WHEN THE VEHICLE IS TURNED OFF. THE CONTACT MUST REMOVE THE BULBS TO DIM THE LIGHTS. WHEN THE KEY IS INSERTED IN THE IGNITION, THE IGNITION SWITCH LOCKS UP. A MECHANIC STATED THAT THE FRONT SWAY BAR WAS LEAKING AND THE BRAKES, ROTORS, AND STRUTS WERE CORRODED AND NEEDED TO BE REPLACED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Dec 28, 2007
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
1999 FORD CONTOUR SE SPORT DASHBOARD PEELING. MY DASHBOARD STARTED TO PEEL AWAY AT APPROX 60,000 MILES. I NOW HAVE 80,000 MILES ON MY CAR. I DID NOT RECEIVE NOTICE OF A RECALL ON THIS MATTER, WHICH WAS APPARENTLY A SECRET. I HAVE OWNED 3 FORDS AND WILL NEVER BUY ANOTHER DUE TO THE LAX CUSTOMER SERVICE AND FAILURE TO TAKE RESPONSIBILITY FOR PRODUCT FAILURE. I HAVE ALSO HAD ALL THE HEAD GASKETS REPLACED (I AM 60 AND HARDLY HOT RODDING), REAR STRUTS AND SOMETHING RELATED TO A LOUD HUMMING SOUND UNDER THE HOOD THAT WAS ESSENTIAL FOR THE CAR TO REMAIN IN WORKING ORDER AND PROBLEMS WITH THE KEY STICKING IN THE IGNITION AND ALSO A FUEL PUMP. *TR
Aug 14, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,TIRES
1 complaint
VIBRATION WHEN BRAKES APPLIED. THIS PROBLEM STARTED BEFORE I EVEN PULLED OFF THE LOT WHEN I BOUGHT IT USED. THE DEALERSHIP HAD SUPPOSEDLY FIXED IT. NOW, THIS WAS THE SECOND TIME THAT I NEEDED TO REPLACE THE ROTORS AND BRAKE PADS. THE FIRST TIME I BOUGHT A SET OF TIRES, THEN GOT AN ALIGNMENT. WAS TOLD I NEEDED DIFFERENT TIRES SINCE THE VIBRATION DID NOT STOP. BOUGHT MORE TIRES ,AND WAS TOLD THAT IT HAD NOTHING TO DO WITH THE ALIGNMENT. TODAY, MY CAR WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON, AND I IMMEDIATELY TOOK IT TO A REPAIR SHOP. IT'S GOING TO COST $120 JUST TO HAVE DIAGNOSTICS DONE. I ALSO HEARD STRANGE NOISES FROM THE BACK OF THE CAR EVERY TIME I BRAKE. I'M SHOPPING FOR A NEW CAR TOMORROW. I HAVE YET TO MEET SOMEONE WHO CAN TELL ME EXACTLY WHAT WAS WRONG WITH MY CAR AND FIX IT!*AK
Apr 13, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE IN GEAR. A POP NOISE WAS HEARD AND SMOKE CAME OUT FROM UNDER THE HOOD. THE FRONT OF THE VEHICLE THEN CAUGHT FIRE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS AND IT WAS NEVER TAKEN TO A SERVICE DEALER. A FIRE DEPARTMENT REPORT WAS PROCESSED.*AK UPDATED 12/11/06. *JB
Nov 06, 2006
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THE TRANSMISSION ON MY FORD CONTOUR WENT OUT AFTER JUST 70,000 MILES. OF COURSE IT WAS AFTER THE WARRANTY HAD ENDED. I DID SOME RESEARCH AND FOUND THAT OTHER CONTOURS WERE EXPERIENCING THE SAME PROBLEM. FORD DID NOT RECALL AND I PAID 3000 DOLLARS FOR FORD TO REPLACE IT. ALONG WITH THE STARTER. ALSO THE BATTERY FOR THE CAR IS AN INTERNATIONAL BATTERY WHICH IS FOR BMW'S AND "INTERNATIONAL" VEHICLES. FORD IS AMERICAN YET MADE A CAR THAT NEEDED AN INTERNATIONAL BATTERY. SO A YEAR AND A HALF AFTER THE TRANSMISSION WAS REPLACED SEARS HAS INFORMED ME THAT THE TRANSMISSION IS LEAKING FLUID AND RECOMMENDS I NOT DRIVE THE VEHICLE ANY MORE. WHILE THAT HAPPENED THE ALTERNATOR WENT OUT ON IT. THIS CAR IS JUNK AND FORD KNOWS IT!! YET THEY HAVE DONE NOTHING ABOUT IT!!! *NM
Oct 25, 2006
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, IT LOST POWER AND WOULD NOT RESPOND TO THE GAS PEDAL. I HAD TO STEER IT TO THE SHOULDER AND AFTER A WHILE IT RESPONDED LONG ENOUGH FOR ME TO TAKE IT TO A SERVICE STATION WHERE IT WAS DIAGNOSED TO HAVE A DEFECTIVE FUEL PUMP AND FLYWHEEL. *NM
Oct 16, 2006
SUSPENSION,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
MY CAR SPORADIC STALLED IN TRAFFIC BECAUSE THE NEW FUEL PUMP WOULD SHUT OFF. THE CAUSE WAS FAULTY WIRING THAT SHORTED OUT AND IN TURN DESTROYED THE CARS COMPUTER. NO PARTS ARE AVAILABLE SO DEALER WAS USING PARTS FROM DIFFERENT MAKE/MODEL PARTS FOR REPAIRS. I WAS TOLD THAT THIS IS A RECURRING PROBLEM. *JB
Apr 07, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE,EQUIPMENT
1 complaint
NHTSA WEBSITE CONFIRMS 79 SIMILAR COMPLAINTS OF FORD'S KNOWN MANUFACTURE DEFECTS IN DASHBOARD ASSEMBLY IS A SAFETY HAZARD THAT COMPROMISES THE OCCUPANT/PEDESTRIAN SAFTEY: WARPED DASH PANEL AND SPRUNG OUT FRONT DEFROST GRILL OBSTRUCTS DRIVER'S VIEW; LOOSE GRILL STRIKES WINDSHIELD WHILE CAR IN MOTION AND COULD BREAK IT; DEFLECTS PROPER AIRBAG DEPLOYMENT; PROPER AIRFLOW OF DEFROST IS DEFLECTED; FORD KNOWINGLY MANUFACTURES AND SELLS DEFECTIVE VEHICLES. THEN IMMEDIATELY ISSUES A "CUSTOMER SATISFACTION PROGRAM" NOTICE (IN THIS CASE CPS # 01B78) THAT HAS AN EXPIRATION DATE DESIGNED TO PREEMPT MANIFESTATION OF THE DEFECTS BY THE CUSTOMER. ON MY 1999 FORD CONTOUR SE, THE DEFROSTER GRILL HAS SPRUNG OUT AND JUTS OUT OF ALIGNMENT SO THAT THE AIRFLOW FROM DEFROST MECHANISM IS OBSTRUCTED. DASHBOARD WARPED AND SEPARATED FROM WINDSHIELD ON THE DRIVER'S SIDE WITH THE FISSURE SPREADING TOWARD THE PASSENGER SIDE. FORD CUSTOMER SERVICE DECLINED TO DO REPAIRS/REPLACEMENT AT NO CHARGE, STATING FORD IS NO LONGER LIABLE BECAUSE THE CUSTOMER SERVICE PROGRAM EXPIRED AUGUST 2002. INSTEAD, THE FORD DEALER SERVICE DEPARTMENT OFFERED ME THE LOYAL CUSTOMER SERVICE DEAL OF MAKING THE REPAIR FOR COST OF ONLY $1638.12. I PURCHASED THE VEHICLE NEW IN FEBRUARY 1999 FOR $18077.16 (FINANCED PRICE OF $24318.40)!!! MY CAR LOAN HAS BEEN PAID IN FULL FEBRUARY 2004 WITH NO LATE PAYMENTS. MY VEHICLE'S ROUTINE MAINTENANCE WAS DONE BY THE FORD DEALER'S SERVICE DEPARTMENT. I AM A SECOND TIME FORD OWNER; MY PREVIOUS VEHICLE WAS A 1992 FORD TEMPO. HOWEVER, LORD WILLING, THE 1999 CONTOUR WILL BE MY LAST. THESE ARE JUST SOME OF THE ADDITIONAL EXPENSES I INCURRED SELDOM USED A/C REPAIR $275 FAULTY ENGINE LIGHT 02 SENSORS REPLACE $500 DEALER CUT BRAKE ROTERS TOO LOW $800. *NM
Nov 10, 2005
VISIBILITY,AIR BAGS,STRUCTURE
1 complaint
DT: THE CONTACT STATED THE DASHBOARD WARPED. IT TOUCHED THE WINDSHIELD, AND WAS PULLING THE PASSENGER'S AIR BAG PIECE. THE AIR BAG LIGHT CAME ON A COUPLE OF DAYS AGO. THE LIGHT HAS NOT BEEN ON SINCE. HE STATED NOW THAT HE WAS USING THE DEFROSTER, IT WAS COMING UP MORE. OFTEN. THE VEHICLE HAS NOT BEEN INSPECTED TO SEE WHY THIS WAS OCCURRING. *AK
Oct 31, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
DT: THE CONSUMER COULD HEAR THE RADIATOR COMING ON/OVER AND OVER AGAIN. PREVIOUSLY IT OVERHEATED IN JUNE 2004. WHEN THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS THEY CHANGED THE THERMOSTAT, ADDED MORE WATER TO THE RADIATOR, AND SOMETHING ELSE IN THE TRANSMISSION AREA. WHEN THE CONSUMER PICKED UP THE VEHICLE THE PROBLEM RECURRED. AFTERWARDS, THERE WAS A RATTLING NOISE COMING FROM THE DASHBOARD. THEY TOLD HER THAT IT WAS DUE TO A BRACKET THAT BROKE.. DEALER REPLACED THE RADIO. THE CONSUMER STATED THAT THE AIR CONDITIONER WAS NO LONGER WORKING PROPERLY SINCE THEY REPLACED THE RADIO. ALSO, THE DASHBOARD WAS LOOSENING AND THERE WERE WIRES SHOWING. THE FRONT DRIVER'S SIDE WINDOW KNOB CAME OFF. THESE WERE THE ONLY KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. THERE HAD BEEN NO ACCIDENTS CONCERNING THESE ISSUES. *AK
Sep 12, 2005
STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I ALONG WITH MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE WITH MY DASH BOARD PEELING BACK. I TOOK IT IN FOR THE RECALL INSTEAD OF REPAIRING IT THEY JUST REGLUED IT. A YEAR LATER IT CAME APART AGAIN AND THEY WOULD NOT FIX IT AGIN. I CALLED FORD THEY SAID THE RECALL HAD EXPIRED BUT SINCE I DID HAVE IT FIXED ONCE I WOULD HAVE TO TAKE IT UP WITH THE DEALERSHIP. THEY SAID THE SAME THING AND THAT I WOULD HAVE TO PAY OUT OF MY POCKET TO FIX IT. I DON'T HAVE THAT TYPE OF MONEY AND FEEL AS IF THERE SHOULD BE AN ADDITIONAL RECALL ON THIS ISSUE.
Jul 22, 2005
SERVICE BRAKES, AIR
1 complaint
EVER SINCE WE BOUGHT THIS VEHICLE (1999 FORD CONTOUR) LAST AUGUST FROM GSA IT HAS SQUEALED WHEN THE BRAKES ARE APPLIED. IT HAD ONLY ALMOST 9K ON IT AT THAT TIME. NOW WITH NEAR 20K IT SQUEALS LIKE METAL AND VIBRATES WHEN THE BRAKES ARE APPLIED. MOSTLY AT AROUND LESS THAN 40 MPH THAT I HAVE REALLY NOTICED. THE TIRES SEEM TO BE WEARING UNEVENLY, TOO AFTER 2 ALIGNMENTS. SEEMS TO BE FINE OTHER THAN THAT NOW THAT THE ELECTRICAL PROBLEM THAT WAS RECALLED WAS FIXED.
May 29, 2005
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
MY DASH BEGAN TO BUCKLE TO THE POINT WHERE THE DEFROST VENT WOULD NOT STAY IN PLACE. THE DASH FACE ON THE LEFT SIDE OF THE STEERING WHEEL IS FALLING OFF. THE FLOOR ON BOTH SIDES IN THE FRONT SEAT GETS SOAKED EVERY TIME I DRIVE THROUGH PUDDLES OR RAIN. THE DOME LIGHTS WOULD NOT GO OFF. THE DOOR BUZZER HAS TENDENCIES TO COME ON WHILE YOU ARE DRIVING EVEN THOUGH ALL 4 DOORS ARE SHUT TIGHT. THE FUEL PUMP WENT OUT AND WHEN THE MECHANIC WAS GOING TO REPLACE IT, HE BROUGHT TO MY ATTENTION THAT ALL WIRES CONNECTING TO THE PUMP HAD BURNED THE WIRING INSULATION. THE FUEL PUMP HAPPENS TO BE LOCATED IN THE FUEL TANK. THERE WERE BARE WIRES IN THE FUEL TANK! (I DO STILL HAVE THE FUEL PUMP)THE TRUNK LATCH LOCATED INSIDE THE DRIVERS SIDE FRONT SEAT HAS NOT WORKED SINCE 1 MONTH AFTER PURCHASING THE VEHICLE. ALL OF THESE THINGS HAVE HAPPENED SINCE I PURCHASED THE VEHICLE IN 2001 AND I CANNOT SEEM TO GET FORD TO OWN UP TO ANY OF THEM. THE RECALL ON THE DASH APPARENTLY IS NOT IMPORTANT ENOUGH FOR THEM TO ASSIST ME. I CANNOT GET THROUGH TO SOMEONE WHO WILL HELP ME SOLVE THESE PROBLEMS AT ANY OF THE DEALERS IN MY AREA. I AM CURRENTLY STILL PAYING FOR A VEHICLE I AM AFRAID TO DRIVE AND NO LONGER CARE TO BE ASSOCIATED WITH. NEEDLESS TO SAY THE CAR IS SITTING IN THE DRIVEWAY AND I WILL PROBABLY NEVER DRIVE IT AGAIN.
May 19, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
1 complaint
WELL I HAD THE WORST EXPERIENCE EVER IN MY LIFE SINCE I BOUGHT THIS CAR. I HAD THIS CAR REPAIRED SO MANY TIME I CANT START TO NAME OFF DATES. I DO KNOW LESS THAN 6 MONTHS AFTER I BOUGHT THIS CAR I DROVE TO THE BEACH LESS THAN 30 MINUTES ALWAYS AND IT CUT OFF. IT STARTED BACK UP, BUT CUT OFF 4 TIME BEFORE I GOT HOME. NEXT DAY I HAD TO TAKE IT TO THE DEALER TO REPAIR IT. SINCE I HAD THIS CAR IT HAS BEEN NOTHING BUT A BURDEN. I HAD TO REPLACE THE BALL JOINT ONCE BEFORE, AND AS I WRITE THIS LETTER IT IS BEING DONE AGAIN FOR A 2ND TIME. MY HEAT AND AIR STOP WORKING. HEAT ONLY WORKS ON HIGH, AND MY DEFROST TAKE FOR EVER TO CLEAR MY WINDOWS. MY DOOR JUST WONT STAY CLOSED IT POPS OPEN WHILE DRIVING. ON MY PASSENGERS SIDE ON THE FLOOR. IT GETS SOAKED WITH RAIN EVERYTHING. IF ITS RAINY AND IM DRIVING MY CAR MAKES A LOUD SCRATCHING NOISE. MY BRAKES HAVE TO BE CHANGED EVERY 3-4 MONTHS. SHOCKS GAVE OUT LESS THAN A YEAR AFTER BUYING MY CAR. MY ENGINE LIGHT WONT GO OFF. I TOOK MY CAR TO OVER 3 FORD DEALERS AND MANY SHOPS, AND NO CAN SAY WHY THE LIGHT KEEP POPPING ON. SO TODAY I DROPPED MY CAR OFF TO THE SHOP TO HAVE BRAKES,DOOR,ENGINE LIGHT, BALL JOINTS AND TO SEE WHY THE OVER DRIVE OFF LIGHT KEEP BLINKING WHILE IM DRIVING. THIS IS THE WORST CAR EVER MADE BY FORD. I KNOW ITS NOTHING ON MY BEHALF WHY THIS CAR IS SO HORRIBLE BECAUSE IS KNOW 4 OTHER PEOPLE WHO HAVE OR HAD THE SAME PROBLEMS AS ME. THEY WERE SMART ENOUGH TO GET RID OF THIS PIECE OF '!@#$%, I JUST CANT AFFORD IT. WELL I KNOW THIS SUMMER IF I DO HAVE THE PLEASURE AND JUNGIAN THIS CAR, IM GOING TO PUSH IT OFF A BRIDGE MYSELF, AND NEVER EVER BY A FORD AGAIN. I THINK FORD SHOULD BE ASSUMED FOR PUTTING OUT SUCH A BAD MODEL. HOW DARE U TRY AND MAKE A QUICK BUCK INSTEAD OF BUILDING A RELIABLE CAR FOR FAMILIES. *AK
Apr 29, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
1999 V6 CONTOUR SE. RH REAR SPRING MADE BY VISTEON BROKE FROM CORROSION @ 87K MILES. LH REAR SPRING COVERED WITH RUST VISTEON IS ALSO MAKER OF FRONT SPRINGS THAT HAD RECALL ON 95-97MY FRONT SPRINGS. POOR SPRING COATING DESIGN INCL. IRON PHOSPHATE. IGNITION SWITCH FAILURE AT 75K MILES. HAD TO BE REPLACED. TOP OF DASHBOARD WAS RECALLED WITH A KIT. KIT DID NOT FIX PROBLEM -- EXCESSIVE RATTLES STILL EXIST. I UNDERSTAND THAT WAS THE INTENT OF RECALL & FORD HAS NO ADDITIONAL KITS OR PLANS TO REPLACE FAULTY RECALL. KIT WAS REPLACED AROUND 60K MILES. FAULTY DPFE SENSOR ON THIS DURATEC ENGINE. DEALER TOLD ME REPLACEMENT SENSORS HAD A RE-DESIGN THAT DID NOT HAVE EXPOSED AREA THAT CONSTANTLY TRIGGERS CHECK ENGINE LIGHT. ORIGINAL SENSORS GET CONTAMINATION AND WILL TRIGGER THE CHECK LIGHT CONTINUOUSLY. FORD DID NOT RECALL AND ONLY REPLACED IF COMPLAINTS UNDER WARRANTY. I NOTICED PROBLEM AROUND 60000 MILES.*AK
Apr 09, 2005
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
MY 1999 FORD CONTOUR HAS LESS THAN 50,000 MILES ON IT. THE DASHBOARD IS COMING UNGLUED AND HAS WARPED SIGNIFICANTLY. I AM CONCERNED THAT MY SAFETY IS JEOPARDIZED. IN ADDITION, THE HEADLIGHTS ARE LITERALLY FALLING OUT, DUE TO WHAT I PERCEIVE TO BE STRUCTURAL FAILURE. THERE IS NO SIGN OF VISIBLE RUST OR DECAY. AGAIN, MY SAFETY IS AT RISK, AS MY VISIBILITY IS MINIMIZED BY THE INACCURACY OF THE AIMING OF THE HEADLIGHTS. *AK
Mar 19, 2005
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
THE TAIL LIGHTS BECAME INOPERABLE AFTER FOUR REPLACEMENTS. ALSO, THE WINDSHIELD WIPERS DID NOT WORK IN LOW GEAR, AND THE RUNNING LIGHTS MALFUNCTIONED. *AK THE ELECTRICAL CONNECTOR SPLICE FROM THE HEADLIGHT SWITCH OPENED. (THE RIGHT SIDE TAIL LIGHT WAS INOPERATIVE) THE TAIL LIGHTS, FRONT RUNNING LAMPS WERE OUT AGAIN, A FUSE WAS BAD AND FOUND SOME MORE WIRES IN THE TRUNK WIRED INCORRECTLY, THE DASHBOARD LIGHTS AND THE LICENSE PLATE TAIL LIGHTS WORKED INTERMITTENTLY, THERE WAS A WIRING SHORT IN THE HARNESS IN THE COWL AREA, THERE WAS A BLOWN FUSE IN THE EXTERIOR LIGHTING, ON ANOTHER OCCASION, THE #33 FUSE WAS FOUND OPEN, THE SUNROOF WAS INOPERATIVE DUE TO A SHORTED MOTOR, BAD DRIVE GEAR AND TWO CABLES. *SC *JB
Dec 21, 2004
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I RECENTLY BECAME AWARE OF A RECALL THAT OCCURRED IN 2001 ON 1995-1999 FORD CONTOURS, MERCURY MYSTIQUES, AND COUGARS. THE DASHBOARD IN MY 1999 FORD CONTOUR IS TEARING AND A FRIEND OF MINE TOLD ME THERE WAS A RECALL ON IT. SO I DECIDED TO CHECK THE RECALL INFORMATION ON NHTSA'S WEBSITE. INSTEAD I FOUND OTHER DISTURBING INFORMATION. ACCORDING TO A REPORT LISTED, THE BLOWER SWITCH / RESISTOR OVERHEATS AND STARTS OR COULD START A FIRE. IT ALSO STATES THAT "FAILURE OF THE BLOWER SWITCH CAUSES LOSS OF ONE OR MORE BLOWER SPEEDS". HOWEVER, I WAS NEVER NOTIFIED ABOUT NEITHER RECALL. IN JULY 2003, I HAD TO HAVE MY 1999 FORD CONTOUR (BOUGHT BRAND NEW) REPAIRED BECAUSE MY A/C STOPPED WORKING. THE REPAIRS INVOLVED THE WIRING IN THE FUSE PANEL (REPAIRED) AND THE BLOWER / RESISTOR WAS REPLACED. THE COST: $60.00 (TECHNICIAN HOOKED CAR TO A MACHINE TO DIAGNOSE CHECK ENGINE LIGHT STAYING ON, PARTS & LABOR) AND $187.40 (A/C PROBLEM, PART $7.40 AND LABOR $180.00). I WAS NEVER INFORMED BY THE SERVICE DEPARTMENT (LOCAL FORD DEALERSHIP) THAT THERE HAD EVEN BEEN A RECALL. WILL I BE REIMBURSED FOR THIS MISHAP? *JB
Dec 12, 2004
PARKING BRAKE,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
I HAVE NORMAL USE ON MY CAR AND ON JULY 26, 2004 MY AIR BAG LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. I READ MY OWNER'S GUIDE TO SEE WHAT THE PROBLEM COULD BE AND IT STATED THAT IF THESES PROBLEMS WAS TO OCCUR THAT I NEED IT TO BE SERVICE BY A QUALIFIED TECHNICIAN. I BROUGHT MY VEHICLE IN ON JULY 27, 2004 TO GET IT SERVICED. I INFORMED FORD THAT I SMELLED A WIRE BURNING, AND THAT I SAW A LITTLE PUFF OF SMOKE ON JULY 26, 2004 THAT CAME FROM UNDER MY DASH BOARD. I WAS INFORMED MY THE FORD DEALERSHIP THAT THEY DID 3 DIAGNOSTIC TEST ON IT AND THEY STILL COULD NOT FIGURE OUT WHAT THE PROBLEM IS WITH THE AIRBAG SYSTEM. THIS IS A SAFETY PROBLEM THAT COULD HAVE ENDED UP DEADLY IF I WAS TO GET INTO AN ACCIDENT BECAUSE OF THE MALFUNCTIONS IN THE CAR. AS FAR AS WHAT IS BEING DONE IS BEYOND ME BECAUSE THEY STILL CANNOT FIGURE OUT WHAT THE PROBLEM IS, AND WHAT PARTS ARE GOING TO BE NEEDED FOR THE REPAIRS ON MY CAR. I WOULD LIKE TO MATTER TO BE INVESTIGATED IMMEDIATELY BEFORE SOMEONE GET HURT, AND THEY DON'T HAVE THEIR AIR BAG SYSTEM NOR EMERGENCY BRAKE LIGHT SYSTEM WORKING. *AK
Jul 29, 2004
VISIBILITY,AIR BAGS,EQUIPMENT
1 complaint
THIS IS NOT AN AESTHETIC COMPLAINT AS CLASSIFIED BY FORD MOTOR CORPORATION. DASHBOARD IS PEELING UP FROM BASE OF WINDSHIELD AND OBSTRUCTING DRIVERS VIEW, DEFROST PANEL IS NOW DISLODGED FROM DASHBOARD AND CREATING ADDITIONAL OBSTRUCTION OF DRIVER'S VIEW AND RENDERED NON FUNCTIONAL. THE RECESSION OF THE DASHBOARD IS NOW SEPARATING FROM THE AIR BAG DEPLOYMENT SECTION OF THE DASH. I PURCHASED THIS VEHICLE NEW AND HAVE BEEN THE SOLE OWNER SINCE ITS PURCHASE IN JULY 1999 AND HAVE BEEN REFUSED ASSISTANCE. I CONTACTED FIRST THE FORD DEALERSHIP FROM WHICH I PURCHASED THE VEHICLE AND WAS TOLD THERE WAS IN FACT A RECALL ON THIS ITEM AND HAD SINCE EXPIRED AND WAS DIRECTED TO CALL FORD MOTOR CORPORATION DIRECTLY FOR FURTHER ASSISTANCE. I WAS NOT NOTIFIED OF THE RECALL. THE THREE CUSTOMER SERVICE REPRESENTATIVES THAT I HAVE SPOKEN TO OVER THE PAST 24-30 MONTHS EACH CONFIRMED THE RECALL AND NOTED 1) SINCE IT WAS CLASSIFIED AS AN AESTHETIC PROBLEM IT HAD AN EXPIRATION DATE ATTACHED IT AND 2) IT WAS SENT TO THE DEALERSHIPS TO EXPEDITE ON VEHICLES THAT CAME IN FOR SCHEDULED MAINTENANCE VISITS. AGAIN, I WAS NOT NOTIFIED FROM EITHER THE DEALERSHIP AT THE TIME OF MY SERVICE VISITS OR FORD MOTOR CORPORATION WHEN THE RECALL WAS INITIATED. I HAVE REQUESTED SECOND OPINIONS FROM OUTSIDE SOURCES THAT ARE FORD CERTIFIED IN BODY REPAIR AND EACH NOTED THE RAMIFICATIONS OF DRIVING THIS VEHICLE WITHOUT THE MANUFACTURER DEFECT CORRECTED IS AND NOT LIMITED TO A SPONTANEOUS DEPLOYMENT OF THE AIR BAG AND A RESULT OF A POTENTIALLY FATAL ACCIDENT FOR THE DRIVER, PASSENGERS, AND NOT EXCLUDING OTHER DRIVERS ON THE ROAD THAT COULD INADVERTENTLY BE INVOLVED. IN MY RESEARCH OF THIS SITUATION I HAVE FOUND COMPLAINTS OF THIS NATURE WITH SIMILAR RESPONSES SINCE 2001.*AK
Jul 07, 2004
VISIBILITY,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
THE DASHBOARD OF OUR 1999 FORD CONTOUR HAS EXPERIENCED A SEVERE WARPAGE AND IS NOW RESTING UPWARD ABOUT 5 INCHES HIGHER THAN ITS NORMAL POSITION. THE DEFROSTER GRILL POPPED OUT EARLIER AND IN THE WINTER THE DEFROST FUNCTION DOES NOT WORK PROPERLY ON THE WINDSHIELD. THE CURRENT POSITION OF THE WARPED DASHBOARD IS OBSTRUCTING OUR VISIBILITY OF THE ROADWAY AND A SERVICE TECHNICIAN AT THE LOCAL FORD DEALERSHIP ADMITTED THAT IT WAS A HAZARDOUS. THERE WAS A FORD CUSTOMER SATISFACTION PROGRAM (#01B78) WHICH WAS ISSUED IN AUGUST 2001 AND EFFECTIVE UNTIL AUGUST 31, 2002 ADMITTING TO PROBLEMS WITH DASHBOARD (INSTRUMENT PANEL) WARPAGE ON THE 1999 & 2000 FORD CONTOUR. I HAVE CONTACTED FORD CUSTOMER SERVICE ON AT LEAST 4 OCCASIONS OVER THE PAST YEAR PLUS WITHOUT ANY SATISFACTION AND THE PROBLEM IS GETTING WORSE. THE FORD DEALER (HERITAGE FORD IN SOUTH BURLINGTON, VERMONT) INDICATES THAT THIS IS A FACTORY PROBLEM WHICH IS NOT BEING ADDRESSED. THEY WERE TO NOTIFY A FORD REGIONAL SERVICE TECHNICIAN OVER A MONTH AGO BUT I HAVEN'T HEARD FROM ANYONE. THE LOCAL DEALER ESTIMATES THAT IT WOULD COST ME $1400 TO $1800 TO FIX THIS PROBLEM. BASED ON WHAT I'VE OUTLINED ABOVE, I FEEL THAT IT SHOULD BE COMPLETED AT FORD'S COST. I FEEL THAT THIS A VERY SERIOUS PROBLEM, WHICH IS GETTING WORSE WITH THE IMPAIRED VISIBILITY AND COULD POSSIBLY CAUSE AN ACCIDENT. I CAN'T EVEN SEE THE HOOD FROM MY SITTING POSITION IN THE DRIVER'S SEAT. ALSO, IF I WERE TO TRY AND SELL THE CAR, IT WOULD BE BASICALLY NON SALEABLE BECAUSE OF THIS DANGEROUS PROBLEM. THERE ARE A SUBSTANTIAL NUMBER OF COMPLAINTS FILED WITH YOUR AGENCY REGARDING THIS PROBLEM THAT I RESEARCHED UNDER THE CATEGORIES OF OTHER, VISIBILITY AND VISIBILITY...DEFROSTER AMONG OTHERS. HOW MANY COMPLAINTS ARE REQUIRED BEFORE YOU FORCE FORD TO ISSUE A RECALL FOR THIS VERY DANGEROUS SITUATION? FORD HAS ALREADY ADMITTED A FLAW IN THE DASHBOARD WITH THEIR CUSTOMER SATISFACTION PROGRAM. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.
Jun 29, 2004
VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
VEHICLE HESITATES AND JERKS VIOLENTLY ON ACCELERATION, FEELS LIKE IT WANTS TO STALL.DASHBOARD CURLED UP IN FRONT BY WINDSHIELD, OBSTRUCTING VIEW AND POPPED OUT VENT TRIM. DEALER WOULN'T FIX IT BECAUSE THEY SAID THE RECALL ON IT HAD EXPIRED. HAD TO TRY TO GLUE IT DOWN OURSELF.*AK
Jun 24, 2004
SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
MY FORD CONTOUR ONLY HAS 69000 MILES. ALREADY, BRAKES HAVE HAD TO BE REPLACED TWICE, DASHBOARD CURLING UP ABOUT 6 INCHES AND DEFROST COVER HAS COME LOOSE BLOCKING VIEW, NOW THE TIMING BELT IS GOING BAD, HAD TO REPLACE TO MOTOR MOUNT. FUEL PUMP ALSO WENT OUT.*AK
May 12, 2004
STEERING,SUSPENSION,SERVICE BRAKES, AIR,INTERIOR LIGHTING
1 complaint
DASH WAS REPLACED, BUT IT WAS INSTALLED IMPROPERLY. ALSO, AIR CONDITIONING SYSTEM HAS LEAK, AND WILL BE REPLACED NEXT SPRING. *LA VEHICLE HAS HAD THE FOLLOWING REPAIRS OR REPLACEMENTS: WHEEL BEARINGS, BRAKES, TIE RODS, DASHBOARD, INTAKE MANIFOLD, PASSENGER REAR STRUTS, LEFT FRONT DOME LAMP SWITCH, LEFT FRONT SPEAKERS, AND OYGEN SENSOR.*MR
Feb 09, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
SINCE I TOOK THE OWNERSHIP OF MY 99 FORD CONTOUR SVT, IT HAS BEEN NOTHING BUT TROUBLE. I WANT TO KEEP THIS SHORT, SO I WILL BREIFLY TELL YOU OF THE PROBLEMS I HAVE ENCOUNTERED. IN LESS THAN 2 YEARS THIS HAS ALL HAPPENED. FOG LIGHTS HAVE GONE OUT, TWICE. CV AXIS BOOT HAD TO BE REPLACED DUE TO FLAWED MANUFACTURING. ABS SYSTEM FAILURE, REAR WINDOW DEFROSTER WENT OUT. ITS ON ITS 3RD FUEL PUMP. VERY TOUGH STARTS WHEN ITS COLD, STOCK ALARM MALUFUCTION, RIGHT REAR TAIL LIGHT WENT OUT, LEFT FRONT SPEAKER WENT OUT, DRIVERS DOOR HANDLE MALUFUCTION, THE DASH CAME UP FROM THE WINDSHIELD BACK ABOUT 6". HONESTLY THERE IS MORE, I AM TRYING TO PULL ALL THIS FROM MEMORY. TO CONCLUDE I WOULD LIKE TO SAY THAT I WILL NEVER OWN A FORD AGAIN. EVER.
Jan 15, 2004
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
CAR JUST STALLS WHILE DRIVING ON THE ROAD. HAS HAPPENED ATLEAST THREE TIMES.
Jan 13, 2004
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
AIRBAGS DID NOT DEPLOY WHEN REAR ENDED. MY CAR WAS PUSHED INTO INTERSECTION. DAMAGE TO CAR WAS BUMPER, HAD TO REPLACE MUD GUARDS AND ATTACHING HARDWARE. CONTACTED FORD ABOUT MY CONCERN THEY SAID THAT THE FORCE PROBABLY WASN'T GREAT ENOUGH. EVERYONE I SPOKE WITH ASKED ABOUT THE AIRBAGS AND WERE SUPRISED WHEN THEY DIDN'T DEPLOY AS THE FORCE WAS GREATER THAN 20 MILES AN HOUR. *AK
Dec 24, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS,STRUCTURE,TIRES,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
SEVERAL ITEMS FIRST THE DASH BOWED IN FROM BOTH SIDES,A MONTH AFTER PICKING THE CAR UP THE AIR CONDITIONER WENT OUT THE DEALERSHIP SAID MY PROBLEM, THE TIRES WERE BAD WE REPLACED THEM THEY ARE BAD ALL THE TIME HAVE TO BE REPLACED MORE THEN A NORMAL TIRE SHOULD , THE CAR BROKE DOWN LAST YEAR ON THE HIGHWAY AGAIN MY PROBLEM THE ROTORS AND OTHER THINGS WERE BAD SOMTHING I AS A CONSUMER WOULD NOT HAVE KNOWN ABOUT , CANNOT GET CAR INSPECTED BECAUSE THE HORN DOES NOT WORK AND CANNOT BE FIXED DUE TO AIRBAG AGAIN MY PROBLEM O YES WAS IN A FINDER BINDER AIRBAG DID NOT WORK MINOR INJRIES , THE DRIVERS SEAT ROCKS THE REAR SEAT BELT WILL NOT WORK MORE PROBLEMS THIS CAR IS WORTH NOTHING I ON;Y DRIVE TO AND FROM WORK IN IT AND THE WAY IT IS FALLING APART YOUD THINK I TRAVEL ACROSS COUNTRY IN IT ...THIS IS NOT A GOOD CAR TO EVER PURCHASE WILL NEVER BUY FROM FORD AGAIN!!! SRB THIS PRBLEMS HAVE BEEN ON GOING FROM 2000-2003. *AK
Jul 08, 2003
FUEL SYSTEM, GASOLINE,STRUCTURE,TIRES,EQUIPMENT
1 complaint
NAR 06/19/2003. *MR THE CONSUMER HAD HIS VEHICLE TOWED TO VISTA FORD APPROX 3 TIMES IN ONE MONTH FOR A BROKEN FUEL PUMP THAT NEEDED TO BE REPLACED.THE VEHICLE HAD A B ROKEN RADIO ANTENNA AND A VIBRATION WHICH WAS COMING FROM THE TIRES. IN ADDITION TO ALL THE OTHER PROBLEMS THE DASHBOARD WAS COMING APART AND THE FLOOR MATERIAL UNDER THE HOOD OF THE DRIVER AND PASSENGER SEAT WAS COMING APART. FORD HAS NOT OFFERED ANY ASSISTANCE IN EXPEDITING FEES AND COST OF REPAIRS. PLEASE ASSIST IN RESOLVING MATTERS. *CB *JB
Jun 18, 2003
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I AM AN ORIGINAL OWNER OF A 1999 FORD CONTOUR SE SPORT. ABOUT 2 YEARS AGO THERE WAS A MAINTENANCE RECALL FOR THE CONTOUR'S DASH COMING UP DUE TO BAD GLUE. I TOOK MY VEHICLE TO THE NEAREST FORD DEALERSHIP AND FOUND THAT MY DASH WAS SO BAD IT HAD TO BE REPLACED. MY CAR WAS STILL UNDER WARRANTY AT THIS TIME ALSO. NOW MY DASH IS COMMING UP JUST LIKE IT DID BEFORE, EVIDENTLY THE DASH THEY REPLACED IT WITH STILL HAD THE DEFECTIVE GLUE IN IT. I CONTACTED FORD EXPLAINING THIS TO THEM AND FINDING OUT THAT THE MAINTENANCE ORDER HAD ENDED LAST YEAR. I TOLD THEM ABOUT IT BEING REPLACED AND DOING THE SAME THING IT DONE BEFORE WHILE ALSO EXPLAINING MY CONCERN ABOUT THE PASSENGER SIDE AIRBAG RELEASING AT ANY GIVEN TIME. THIS COULD VERY WELL HURT SOMEONE LIKE MYSELF WHO HAS HAD OPEN HEART SURGERY AND THEN HAD TO HAVE MY CHEST REWIRED DUE TO MY STERNUM NOT FUSING BACK TOGETHER CORRECTLY NOT TO MENTION WHAT THIS COULD DO TO ONE OF MY CHILDREN. THEY REFUSE TO REPAIR MY DASH EVEN THOUGH I DID WHAT THE LETTER TOLD ME AND COULDN'T HAVE AVOIDED THIS PROBLEM FROM HAPPENING AGAIN. I DIDN'T MAKE THE DASH NOR DID I MAKE THE GLUE, BUT I UPHELD MY RESPONSABILITIES. THIS IS A SAFETY CONCERN AND SHOULD BE REPAIRED BY FORD AT THERE EXPENSE NOT MINE. *JB
Jun 12, 2003
VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
THE DASH BOARD ON MY 1999 CONTOUR HAS CURLED BACK AND THE VENT MECHANISM HAS COME OUT. NOW, THE DEFROSTER IS OBSTRUCTED AND DOES NOT DEFROST MY WINDSHIELD PROPERLY. MY WINDSHIELD HAS NOW CRACKED. THE DEALER SAID THIS WAS THE SUBJECT OF A RECALL, BUT THE RECALL IS NOW "EXPIRED".OTHER PROBLEMS WITH THE CAR: THE RADIO SPEAKERS HAVE FAILED. THE DRIVER'S SIDE WERE REPLACE UNDER MY WARRANTY, BUT NOW THAT I AM OUT OF THE WARRANTY, THE PASSENGER SIDE SPEAKERS ARE SHOT; THE DOME LIGHT DOES NOT TURN ON WHEN I OPEN THE DRIVER'S DOOR BUT IT DOES WHEN THE OTHER DOORS ARE OPENED; MY BLOWER MOTOR STOPPED WORKING AND I HAD TO HAVE IT REPLACED, AND IT NOW SMELLS LIKE IT IS BURNING WHEN I USE IT.*AK
Jun 03, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VISIBILITY,AIR BAGS,SEAT BELTS,STRUCTURE,LATCHES/LOCKS/LINKAGES,SEATS,EQUIPMENT
1 complaint
THE VEHICLE HAD POOR GAS MILEAGE. THE DRIVERS WINDOW JAMMED. THE RUBBER PIECE AROUND THE FRAME OF THE RIGHT SIDE REAR PASSENGER'S SEAT CONSTANTLY CAME OFF. THE SHOULDER HARNESS ON DRIVER'S SIDE AND IN THE REAR SEATS TWISTED AND JAMMED. THE DASHBOARD COVER CAME LOOSE. THE RADIO OPERATED POORLY. THE TRUNK LATCH OFTEN REQUIRED MULTIPLE PULLS TO OPEN THE TRUNK. THE AIR BAG LIGHT INTERMITTENTLY CAME ON. WHILE DRIVING THERE WAS A WHINING/GRINDING NOISE. *AK *NLM
Apr 22, 2003
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
DASHBOARD IS CURLING UP FROM THE WINDSHIELD. SINCE THIS HAS STARTED THE VENT FOR THE DEFOGGING SYSTEMS HAS POPPED COMPLETELY OUT, THE WARNING BELL FOR THE LIGHTS LEFT ON AND KEY IN IGNITION HAVE STOPPED WORKING AND THE RADIO CUTS IN AND OUT. I TOOK IT TO MY AUTO REPAIR SHOP WHO CONTACTED MY EXTENDED WARRANTY COMPANY (WHO SUPPOSEDLY COVER ME BUMPER TO BUMPER ACCORDING TO THE DEALER I BOUGHT THE CAR FROM) WHO STATE IF IT IS NOT SAFETY RELATED THEY DON'T COVER IT. I THEN WENT TO A LOCAL DEALERSHIP WITH THE PROBLEM AS THE CAR IS A 1999 WITH BARELY 40,000 MILES AND EXPRESSED MY CONCERN ABOUT THE THINGS THAT HAVE STOPPED WORKING AS WELL AS THE FACT THAT AS THE DASH ROLLS BACK IT WILL DEPLOY THE PASSENGER SIDE AIR BAG. THE DEALER STATED IT WAS NOT THEIR PROBLEM EVEN THOUGH THEY STATED THAT THE EARLIER MODELS HAD THE SAME PROBLEM WHICH APPARENTLY WAS NEVER FIXED AND GAVE ME FORD CUSTOMER SERVICE. I THEN CONTACTED FORD WHO AFTER 5 DAYS INFORMED ME THAT THEY FELT IT WAS NOT THEIR PROBLEM, THAT I SHOULD TAKE IT TO MY LOCAL DEALER AND PAY APPROXIMATELY $1800 TO $2000 FOR A NEW DASH TO BE INSTALLED BUT THAT I SHOULD SAVE MY PAPERWORK AFTER THE REPAIRS ARE DONE IN CASE OF ANY FURTHER TROUBLE. SINCE THE DASH IS IN PERFECT CONDITION ASIDE FROM THE CURLING, NO CRACKS, DISCOLORATION OR DRYING OUT I DON'T FEEL I SHOULD PAY TO HAVE THIS PROBLEM RESOLVED. IF YOU CAN ASSIST PLEASE LET ME KNOW. *NLM
Mar 09, 2003
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
I TOOK CAR BACK THE NEXT MORNING AFTER PURCHASE, DEALER CLAIMS THERE IS NOTHING HE CAN DO, THE ENGINE LIGHT HAS BEEN ON SINCE DAY ONE AND I HAVE TAKEN IT BACK TWICE, THEY REPLACED THE DIFFERENTIAL SENSOR, IT WENT OFF FOR ABOUT 10 MINS AND HAS BEEN ON EVER SINCE. NOW EVERYTHING ELSE SEEMS TO BE GOING WRONG WITH THIS CAR.
Jul 02, 2002
SUSPENSION,POWER TRAIN
1 complaint
WHILE SHIFTING VEHICLE FROM PARK INTO REVERSE VEHICLE WILL SHIFT ITSELF INTO NEUTRAL, AND NOT ALLOW CONSUMER TO MOVE.*AK WHEN COMING TO A SUDDEN STOP, THE VEHICLE SHIFTS ITSELF INTO NEUTRAL. THE VEHICLE VIBRATES WHEN GOING AT SPEEDS BETWEEN 50 AND 65 MILES PER HOUR. A LEAK WAS FOUND IN THE TRANSMISSION THAT CAUSED DAMAGE AFTER DRIVING AROUND WITH LOW FLUID. *JG
Jun 24, 2002
SEAT BELTS,EQUIPMENT
1 complaint
THE PASSENGER SIDE SEAT BELT LOCKED WHILE I WAS DRIVING ON THE INTERSTATE. THE ECOND TIME, IT JUST WOULD NOT RELEASE, AND I HAD TO CUT THE SEATBEAT SO THE PASSENGER COULD GET OUT. AIR CONDITIONER BLOWER SWITCH JUST WENT OUT ONE DAY. THE AIR CONDITIONER WILL ONLY WORK IF I KEEP THE CONTROL TURNED TO "HIGH." I WOULD LIKE TO HAVE BOTH OF THESE ITEMS REPLACED BY FORD, IF POSSIBLE. "*AK
May 07, 2002
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
VEHICLE IS MAKING CLUNKING NOISE THAT WAS COMING FROM UNDERNEATH HOOD. BACK LIGHTS WERE NOT WORKING. O DEALERSHIP WAS AWARE OF PROBLEM.*AK
Apr 08, 2002
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
OUR CAR HAS HAD PROBLEMS SINCE DAY ONE WE HAVE 2 DIFFERENT EMBLAMS ON THE FENDERS, WINDOW FELL OUT, SPEAKERS BUSTED, CARPET RUINED BY LEAKS, FAN SWITCH ONLY WORKS ON HIGH SETTING, INSTRUMENT PANEL SMOKED UP AS IF BURNING, HOOD DOESN'T MEET UP WITH COWL, TRUNK STAYS SOAKED, AND THERE ARE NUMEROUS OTHER PROBLEMS ALL HAPPENED WITHIN SIX MONTHS OF ORIGINAL PURCHASE. *AK
Apr 02, 2002
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
SAID CAR HAD DEFECTS ALMOST AS SOON AS WE PURCHASED IT, WE NOTICED IT HAD 2 DIFFERENT EMBLAMS ON THE FENDERS AND THEY HAD TO RUN THE VIN# SO THEY COULD FIND OUT WHICH IT WAS. THE CAR STARTED LEAKING WITHIN 6 MONTHS OF PURCHASE, THEY WORKED ON IT 3 TIMES TO NO PREVAIL(STILL LEAKS) THE DASH HAS BOWED UP AT THE WINDSHIELD AND AT THE PANEL BEHIND THE STEERING WHEEL, INSTRUMENT PANEL HAS SMOKED UP, HEATER SWITCH ONLY WORKS ON HIGH SETTING, PASS. SIDE FRONT WINDOW FELL OUT OF DOOR TRACK WHILE GOING DOWN THE HIGHWAY, SPEAKER BUSTED, CARPET RUINED BECAUSE OF LEAKS. BLANCETTS HAD ALL OF THESE PARTS ORDERED FOR OVER 6 MONTHS AND THEY STILL DID NOT GET ALL OF THEM IN, AN D FORD MOTOR COMPANY HAS CLOSED THEM DOWN. I DON'T KNOW THE SPECIFICS OF THE REASONS FOR CLOSING THEM, BUT THEY HAD TROUBLE ONCE OR TWICE WITH GETTING CARS AND TRUCKS WITH MILEAGE ROLLBACK PROBLEMS.
Feb 17, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
DRIVER WAS TRAVELING AT 30 MPH WHEN ANOTHER DRIVER CROSSED IN FRONT OF CONSUMER, CONSUMER HIT THE BRAKES, AND REAR OF VEHICLE HYDROPLANED AND FLIPPED OVEDR 3 TIMES. TOOK VEHICLE TO DEALER, AND THEY STATED THAT THE PCV WAS DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Feb 05, 2002
ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS
1 complaint
WINDSHIELD WIPERS WILL COME ON INTERMITTENTLY, AND AIR BAG LIGHT ILLUMINATES WHILE DRIVING, CAUSING VEHICLE TO STALL AND DIE. DEALER HAS BEEN NOTIFIED. CAR WAS ON FIRE WHICH BURNED UP FUSE BOX. *AK
Dec 17, 2001
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
WITHIN 6 MONTHS OF THE PURCHASE OF MY VEHICLE, THE CAR STARTED HAVING PROBLEMS WITH VIBRATIONS, SHAKING, AND SEVERE NOISE WHILE DRIVING. THE ENGINE IDLED ROUGH AND GOT MORE SEVERE WHEN THE HEATING OR COOLING SYSTEM WAS USED. ALL TIRES HAVE BEEN REPLACED, A MAJOR BRAKE JOB WITH ROTORS TURNED WAS COMPLETED, AND THE STRUTS WERE REPLACED. REGARDLESS OF THIS WORK, THE SHAKING IN THE CAR HAS GOTTEN PROGRESSIVELY WORSE. I HAVE TAKEN MY CAR TO THE DEALERSHIP FIVE TIMES FOR THE SAME PROBLEMS. THEY HAVE EITHER SAID THAT IT WAS "NORMAL CONTOUR" OR THAT IT WAS THE TIRES. FINALLY, THEY INDICATE THAT THERE IS A PROBLEM BUT THEY CANNOT DETERMINE WHAT IT IS. MY CAR MAKES A THUMPING NOISE AND A SQUEALING NOISE WHEN I MAKE SLOW RIGHT TURNS. ON SEVERAL OCCASIONS MY FOOT HAS BEEN ON THE BRAKE PEDAL AND MY CAR SURGED FORWARD. AT ONE POINT I THOUGHT THAT THE PERSON BEHIND ME HAD HIT ME BECAUSE THE CAR JERKED SO HARD AND SO UNEXPECTEDLY. AGAIN, I AM TOLD THAT THIS IS NORMAL. THIS IS THE WORST CAR THAT I HAVE EVER OWNED. *AK
Sep 12, 2001
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
THE DEALERSHIP ADMITED THAT A TECHNICIAN LEFT A WIRE LOOSE WHEN THEY INSTALLED A NEW MOTOR IN MY CAR. THEY WERE REPAIRING ALL DAMAGE DUE TO THE FIRE. THEY DID NOT. MY SON HAD AN ACCIDENT 4 MONTHS LATER. WHEN THE AIRBAGS DEPLOYED, THE PASSANGER SIDE AIRBAG WAS BURNT AND MELTED, THEREFORE NEVER COMPLETELY DEPLOYING.
Jun 26, 2001
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,TIRES,SEATS
1 complaint
PROBLEMS STARTED AT 119MILES, DEALERS EITHER DON'T CONFIRM PROBLEM OR SAY IT'S NORMAL FOR THIS CAR. MULTIPLE REPAIR ATTEMPTS AT 4 DEALERS. SEVERE VIBRATION AND PULL AT HIGHWAY SPEEDS ARE THE TIRES (CONFIRED WITH MY WINTER TIRES-NO PROBLEM), KLUNKING FROM FRONT END WHEN GOING OVER BUMPS, ALL DASH WARNING LIGHTS COME ON DURING WINTER AT IDLE-GO OUT AFTER RESTART OR ENGINE ACCELERATION, FRONT SEATS WOBBLE SIDE TO SIDE-DEALER SAYS NORMAL FOR CAR-WAN'T PRESENT WHEN NEW, PULSING FRONT END SHIMMY ON HIGHWAY-NOT TIRE RELATED-POSSIBLE CV SHAFT ISSUE-DEALERS STATED NPF, ENGINE SPARK KNOCKS UNDER LIGHT LOADS-NO CHANGE WITH DIFFERENT GAS GRADES OR BRANDS-DEALERS SAYS NPF, HEADLAMPS GO DIM AT IDLE-DEALERS SAYS NORMAL-NOT PRESENT WHEN NEW, POOR LOW BEAM VISIBILITY FROM HEADLAMPS, ALUMINUM WHEELS ARE TOO POROUS-LOSE ABNORMAL AIR AMOUNTS-DEALER SAYS NPF. MOST OF THESE HAVE BEEN SINCE NEW OR STARTED WITHIN 1ST YEAR OF NEW- NO DEALERS HAS YET "CONFIRMED" PROBLEMS WHEN THEY ARE READILY APPARENT TO OTHERS. IN SHOP FOR OVER 3 MONTHS TOTAL SINCE NEW. *AK (TIRESIZE: P205/60R15)( DOT NUMBER: TIRE SIZE: P205/60R15 )
Jun 01, 2001
STRUCTURE,INTERIOR LIGHTING
1 complaint
VEHICLE WAS PARKED, AND ONE OF THE DOORS WAS OPENED WHILE TALKING FOR APPROXIMATELY 15 MINUTES. COURTESY LIGHT FELL DOWN DUE TO FIXTURE OVERHEATING AND BURNING OFF THE FASTENER. DEALER NOTIFIED, AND INFORMED CONSUMER TO BRING VEHICLE IN. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Oct 08, 2000
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
REPEATED STALLING, MISSING & LOSS OF POWER APPEARS MOSTLY WHEN IT'S VERY HOT OUT & CAR HAS BEEN DRIVEN A LOT. ROUGH IDLE EVEN UNDER NO LOAD IN NEUTRAL. NO INDICATORS LIGHT EXCEPT DURING STALL WHICH HAPPENS EVEN WITH CLUTCH DEPRESSED. MISSING IS MOST NOTICEABLE DURING ACCELERATION OR STEADY HIGHWAY SPEEDS, EVEN WITH CRUISE ON. CAR SOMETIMES SHAKES AT HIGH SPEED (70MPH). MULTIPLE ALIGNMENTS NEVER SHOW SAME RESULTS. DEALER CAN NEVER DUPLICATE, SAYS I AM DUMPING CLUTCH TO STALL & LOSS OF POWER IS DUE TO A/C. THEY ALSO CLAIM EXCESSIVE TIRE WEAR IS DUE TO MY DRIVING HABITS. *AK( DOT NUMBER: )
Jul 31, 2000
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
1 complaint
WHEN CONSUMER STEERED TO THE LEFT VEHICLE PULLED MORE THAN INTENDED. DEALER INSPECTED THE VEHICLE & FOUND NOTHING WRONG.*AK THE STEERING PROBLEM IS CAUSED BY BAD FRONT END ALIGNMENT. THE TRANSMISSION FAILED. BROKEN MOTOR MOUNT WAS FOUND. THE HEATER FAILED TOO. *YH
Jul 20, 2000
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
STEERING WHEEL VIBRATED WHEN CONSUMER APPROACHED A SPEED OF 60 TO 70 MPH.ALSO, VEHICLE IDLED HIGH WHEN REMOVING FOOT FROM BRAKE. *AK
Jun 23, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
CAR HAS BEEN IN SHOP 1/2 OF TIME OWNED FOR NUMEROUS PROBLEMS. BRAKE SYSTEM HAD TO BE REPLACED IN FIRST TWO WEEKS AND TOOK COMPANY 4 WEEKS TO "ORDER" PADS AND ROTORS. ALIGNMENT IS CONSTANTLY OFF, SINCE DAY CAR WAS PICKED UP. TIRES HAVE BEEN REPLACED ONCE SUPPOSSEDLY,ONE IS AGAIN WEARING INCORRECTLY AND HAS VERY LOUD ROAD NOISE. PAINT WAS BUBBLY, CARPET LAID WRONG, NOW POWER WINDOW MAKES HORRIBLE NOISES GOING UP AND DOWN. CAR HAS BEEN MORE OF A PAIN THAN ANYTHING I EVER BOUGHT. *AK
May 31, 2000
STEERING,ENGINE AND ENGINE COOLING,INTERIOR LIGHTING
1 complaint
WHILE DRIVING ON HIGHWAY TRAVELLING 70MPH, EXITED OFF THE FREEWAY AND BEGAN TO BRAKE WHEN ENGINE CUT OFF. ALSO, INSTRUMENT LIGHTS CAME ON, AND THE STEERING WHEEL LOCKED UP AND WAS UNABLE TO TURN. ENGINE TURNED BACK ON, AND WAS ABLE TO REGAIN CONTROL OF VEHICLE. *AK
May 26, 2000
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
I HAVE HAD CAR IN SHOP 4 DIFFERENT TIMES,THEY CHANGED TO ROTORS AND BRAKES THE FIRST TIME AT 3,000 MILES.THEY CLAIM THE ROTORS WERE WARPED FROM THE FACTORY. THE NEXT 2 TIMES THEY CLAIM THE CAR IS FINE,THE LAST TIME ( CAR IS STILL IN THE SHOP SINCE 2/15/00 THIS IS WRITTEN TO YOU 3-09-00) THEY ARE REPLACING THE FRONT ROTORS AND BRAKES AGAIN, THEY SAY THEY ARE REPLACING THE DEFROST SWITCH AND A WIRING HARNESS,THE ENGINE DRIVETRAIN THEY DON'T KNOW???. I HAVE LOST TIME AT WORK AND I DON'T FELL SAFE IN THE CAR. I REFUSE TO TAKE MY "FAMILY" ANYWHERE IN THIS CAR!!!!!.
Mar 10, 2000
STEERING,ELECTRICAL SYSTEM,INTERIOR LIGHTING,EQUIPMENT
1 complaint
WHILE DRIVING; RADIO & INTERIOR LIGHTS WILL SHUT OFF WHEN BLINKER, DOOR & OR OTHER ELECTRONIC COMPONENT USED OR FOR NO REASON AT ALL. ALSO HAVE HAD PROBLEMS W/ ALARM SYSTEM. DEALER UNABLE TO LOCATE SORCE OF PROBLEM, CHANGED RADIO TWICE, ALARM & FUSE BOX ONCE.
Feb 13, 2000
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
1 complaint
BRAKES FAILED AND REPLACED WITHIN THE FIRST MONTH, AFTER REPAIR ACCIDENT OCCURRED DUE TO LACK OF BRAKING ABILITY, DURING COLLISION NO DEPLOYMENT OF THE AIR BAG AND THE SEAT BELT CAME LOOSE. *MJS
Jan 03, 2000
INTERIOR LIGHTING
1 complaint
I RECENTLY RENTED A 1999 MERCURY CONTOUR AND DROVE IT THROUGH RURAL WESTERN MASS, VERMONT AND NEW HAMPSHIRE BETWEEN DUSK AND DARK, ON INTERSTATE HIGHWAYS. JUST AFTER DUSK I STOPPED TO REFUEL THE CAR. AT THAT POINT THE OVERHEAD DOME LIGHT TURNED ON, AND WOULD NOT TURN OFF. I DROVE TO THE NEXT REST AREA AND STOPPED TO READ THE OWNER'S MANUAL. IT PROVIDED NO USEFUL INFORMATION ON TURNING OFF THE LIGHT. HOWEVER, WHILE I WAS ALONE IN THE REST AREA READING THE MANUAL IN A CAR LIT UP LIKE A SPOTLIGHT(AND I AM FEMALE), A STRANGE MAN APPROACHED MY CAR FROM BEHIND WITH WHAT I ASSUME WERE BAD INTENTIONS. I THEN DROVE ANOTHER 50 MILES TO A TOTAL OF 7 GAS STATIONS BEFORE I FOUND ONE WITH AN ATTENDANT. HE ALSO HAD NO IDEA HOW TO TURN OFF THE DOME LIGHT. I THEN HAD TO CHOOSE BETWEEN SPENDING THE NIGHT IN A RENTAL CAR IN A PARKING LIGHT NEAR THE INTERSTATE, OR DRIVNG HOME WITH A LIT DOME LIGHT AND CLOSE TO ZERO VISIBILITY. AS MY LIFE INSURANCE IS PAID UP, I CHOSE OPTION (B.) AND DROVE HOME. IT SEEMS TO ME THAT NHTSA SHOULD REQUIRE CAR MANUFACTURERS, AND ESPECIALLY THIS CAR MANUFACTURER, TO SUPPLY ALL INTERIOR LIGHTS WITH A POSITIVE ON-OFF SWITCH. EITHER THAT, OR SUPPLY LARGE SLEDGE HAMMERS AND A PROMISE OF INDEMNITY FROM CAR RENTAL AGENCIES. PLEASE LET ME KNOW WHAT YOU WILL DO ABOUT THIS UNSAFE DESIGN FLAW.
Nov 02, 1999
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
BRAKES WOULD MAKE GRINDING NOISES WHEN APPLIED. THE TIRES ARE GOING BALD. STEERING WHEEL FEELS REAL LOOSE WHN GOING OVER BUMPS OR TURNING. THE FRONT END SUSPENSION WOULD JERK & PULL TO THE LEFT. WILL BE CONTACTING DEALER TO HAVE VEHICLE CHECKED. *AK
Aug 05, 1999
Frequently Asked Questions
How many problems does the 1999 FORD Contour have?
The 1999 FORD Contour currently has 459 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1999 FORD Contour?
The most common problems reported for the 1999 FORD Contour are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1999 FORD Contour problem data come from?
All problem and complaint data for the 1999 FORD Contour comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Contour
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1991 Problems
1990 Problems
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