2000 FORD Contour Problems & Complaints

CARS DASHBOARD GOT SO HOT THAT IT CURLED UP CAUSING THE FRONT DEFROSTERS NOT TO WORK AND ALSO PARTIALLY OBSTRUCTING MY VISION WHILE DRIVING THAT CAR. *TR

2000 FORD CONTOUR SVT, 71K MILES THE DASHBOARD HAS BEEN CURLING, FROM WHERE THE WINDSHIELD MEETS THE DASHBOARD, FOR SEVERAL YEARS NOW. THE PROCESS HAS BEEN VERY SLOW, BUT HAS GOTTEN TO THE POINT WHERE IT NOW SEVERELY INTERFERES WITH DEFROST VENT FLOW AND VISION. THE DEFROST VENT POPPED OUT A YEAR AGO AND NOW DOES NOT FIT. THE CURLING OF THE DASHBOARD DOES NOT PROVIDE FOR DECENT DEFROST AND VENTING, WHICH IN ADDITION TO THE 6 INCHES OF DASHBOARD THAT HAS CURLED UP, INTERFERES WITH ADEQUATE SIGHT, ESPECIALLY FOR SHORTER DRIVERS. I'VE HAD SEVERAL OTHERS (STRANGERS) STOP ME OUT-OF-THE-BLUE AND INQUIRE ABOUT MY PROBLEM THAT THEY ALSO HAVE. BASED ON THE MANY COMPLAINTS THAT HAVE BEEN FILED FOR THIS DEFECT, A RECALL SHOULD BE INITIATED BY FORD! *TR

THE DASH BOARD IS CURLED UP. THE PROBLEM STARTED IN 2002 AND HAS SLOWLY CONTINUED TO GET WORSE. WE CONTACTED FORD AND THEY SAID THAT THERE WAS A RECALL BUT THAT THE TIME FRAME FOR MAKING A CLAIM HAD EXPIRED. WE DIDN'T PROCEED FURTHER BECAUSE THEY TOLD US IT WOULD COST US $1000 TO FIX. OUR WARRANTY SAID THEY WOULDN'T COVER IT BECAUSE THEY CONSIDERED IT "UPHOLSTERY." WE HAVE JUST LEFT IT. IT IS A SAFETY ISSUE BECAUSE IT MAKES IT VERY DIFFICULT TO SEE OVER THE CURLED DASH BOARD. PLUS, IN THE WINTER, THE WINDOW DOESN'T DEFROST PROPERLY, AGAIN MAKING IT DIFFICULT TO SEE. I JUST SAW YOUR WEBSITE ON LINE TODAY, WHICH IS WHY WE DIDN'T CONTACT YOU EARLIER. *TR

TL*- THE CONTACT STATED IN AN ATTEMPTTO DRIVE THE 2000 FORD CONTOUR SHE GOT IN AND SAW THAT THE DASHBOARD WAS PEELING. THE CONTACT STATED THAT ALL TYPES OF WEATHER MADE IT PEEL MORE AND MORE. HER VEHICLE COULD NOT PASS INSPECTION. *AK

THE DASHBOARD IS WARPED AND IS PEELING AWAY FROM THE BASE CAUSING LIMITED VISIBILITY OUT OF THE FRONT WINDOW AS WELL AS LIMITING THE EFFECTIVENESS OF THE FRONT WINDOW DEFROSTER. HAVE NOT CONTACTED A LOCAL FORD DEALER AS OF YET AND I AM RELUCTANT TO GIVEN THE GROWING NUMBER OF DISSATISFIED CONSUMERS WITH THE SAME PROBLEM. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. INCIDENT DATE IS UNKNOWN, I USED 1/1/05 BECAUSE THE DEFECT BEGAN IN EARLY PART OF 2005. CAR WAS PURCHASED USED IN JUNE 2004 AND THERE WAS NO DEFECT AT THAT TIME. *NM

TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS EMITTED FROM THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FILLER PIPE GROMMET WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 173,000.

TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN PUTTING FUEL IN THE VEHICLE, THE FUEL WOULD SPILL ONTO THE GROUND. THE DEALER STATED THAT THE FUEL FILTER GROMMET FAILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 67,400.

CAR ACCELERATION WAS SLUGGISH WHEN BRAKE WAS APPLIED,A WEEK LATER ENGINE WOULD KILL WHEN DRIVING. CHANGED AIR FILTER,OIL,AND FUEL LINE WAS CLEARED. A MONTH LATER SAME THING IS HAPPENING. MECHANIC SAYS MAY NEED NEW FUEL PUMP,BUT NOT SURE THAT WILL CORRECT PROBLEM. *TR

TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CURRENT MILEAGE WAS 134,112. THE FAILURE MILEAGE WAS 114,112. WHILE DRIVING 70MPH THE VEHICLE HESITATED A FEW TIMES AND THEN THE ENGINE DIED. THE VEHICLE WAS RESTARTED AFTER 15 MINUTES. THE DEALER STATED THE FUEL TANK HAD FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY).

DT*: THE CONTACT STATED THAT THE VEHICLE'S GAS TANK STRAP DETACHED ON 07/01/06. A STRAP WAS OBSERVED HANGING FROM UNDER THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE RIGHT HAND FUEL TANK ASSEMBLY STRAP HAD BECOME DETACHED. THE INDEPENDENT REPAIR SHOP CONTACTED THE DEALER WHO CONTACTED THE MANUFACTURER TO ORDER FUEL TANK ASSEMBLY STRAP. THE MANUFACTURER DETERMINED THAT THE FUEL TANK ASSEMBLY STRAP WAS ON BACK ORDER AND THAT THERE WAS NOT A SPECIFIC DATE WHEN THE PART WOULD ARRIVE.

INSTRUMENT PANEL WARPING, LOOSE BEZEL - THE WARPING MAY ADVERSELY AFFECT PERFORMANCE OF THE AIR BAG SYSTEM AND DOES CREATE LOOSE INSTRUMENT PANEL COMPONENTS (SUCH AS THE DEFROST BEZEL) THAT WAS A PROJECTILE DURING A QUICK STOP AT A RED LIGHT - FOR THOSE READING - I DO INCLUDE PERSONAL INFO - MY NAME IS [XXX] IF YOU COULD HELP WITH INFO RE THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE WAS TAKEN TO DEALER IN 2002 IN RESPONSE TO FORD CUSTOMER SATISFACTION PROGRAM 01B78 TO ADDRESS POTENTIAL INSTRUMENT PANEL WARPING. THERE WAS NO VISIBLE WARPING AT THE TIME. THE DEALER ADVISED THERE WAS NO ISSUE AND NO SERVICE WAS REQUIRED. THROUGHOUT THE LAST YEAR, THE WARPING STARTED TO BECOME VISIBLE. EARLIER IN THE MONTH, THE WARPING APPLIED SO MUCH STRESS ON THE VENT COVER THAT THE COVER SNAPPED OUT AND LANDED IN THE FRONT SEATS. THE WARPING INCREASED GREATLY AND VISIBILITY IS REDUCED ON OBJECTS CLOSE TO THE FRONT OF THE CAR. *TR

HAVE EXPERIENCE ELECTRICAL PROBLEM FOR YEARS. A BLOWER CONTINUES TO RUN EVEN WHEN THE VEHICLE IS TURNED OFF, CAUSING THE RADIO AND WINDSHIELD WIPERS NOT TO WORK PROPERLY. *TR

I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR

MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR

THE VINYL DASHBOARD ON MY 200 FORD CONTOUR SVT IS WARPING CAUSING THE VINYL TO RISE INTO THE DRIVER FOV. *JB

DASHBOARD HAS WARPED TO THE POINT WHERE THE DEFROSTER PLASTIC VENT DOES NOT FIT IN ITS DESIGNATED SPOT. DEFROSTER DOES NOT WORK AS A RESULT OF THE AIR NOT BEING DIRECTED TO THE WINDSHIELD PROPERLY. *JB

2000 FORD CONTOUR TOP OF DASH WARPED SEVERELY. *JB

THE VENT BRACKET ON THE DASH BECAME LOOSE AND WAS ABOUT TO FALL OFF WHEN I REMOVED IT FROM THE CAR. THE DASH PAD BEGAN TO SHRINK AND PULL AWAY FROM THE INSTRUMENT PANEL AND DASH IMMEDIATELY AFTER WE GOT THE CAR. THE MANUFACTURER DISCONTINUED TO PROVIDE A REPLACEMENT IN 2004. THERE WAS A REPAIR CAMPAIGN FOR A 6 MONTH PERIOD--BEFORE I OWNED THE CAR. I WOULD LIKE FORD TO PROVIDE A REPLACEMENT PART TO ME AT NO COST. I WILL INSTALL IT. THIS IS A SAFETY ISSUE BECAUSE THE DEFROSTER IS BLOCKED BY THE LEADING EDGE OF THE SHRINKING DASH PAD; PART OF THE DRIVER'S VISION IS BLOCKED; THE GRILLE IS DANGEROUS IF IT BECOMES LOOSE IN THE CAR; THE AIRBAG DEPLOYMENT WILL BE INTERFERED WITH UNLESS THERE IS A REMEDY. *JB

DASH WARPED ON 2000 FORD CONTOUR. I BOUGHT THE CAR NEW IN FEB. OF 2001 AND HAD THE DASH REPLACED ONCE ALREADY WHEN IT WAS COVERED UNDER FORD'S WARRANTY. THE 2ND TIME IT HAPPENED FORD REFUSED TO HELP AS MY WARRANTY HAD EXPIRED. THE DASH IS SEVERELY WARPED TO THE POINT WHERE IT'S HITTING THE WINDSHIELD. CONSIDERING MY HEIGHT, IT HAS CERTAINLY HAD AN EFFECT ON MY VISION OF THE ROAD. IT ALSO HAS AN ADVERSE IMPACT ON THE DEFROSTER FUNCTION. THE FRONT OF THE DASH IS NOW BEGINNING TO WARP AS WELL JUST ABOVE THE STEERING WHEEL. NUMEROUS OWNERS OF THIS VEHICLE HAVE COMPLAINED ABOUT THIS PROBLEM BUT FORD REFUSES TO HELP. PLEASE HELP!!!!*JB

VISORS FALL OUT OF ROOF WHEN TOUCHED, HAS BEEN OCCURRING SINCE SHORTLY AFTER CAR WAS PURCHASED ABOUT 4 YEARS AGO. *TR

VEHICLE WAS PARKED IN SUNLIGHT EVERYDAY; BLOWER SEPARATED FROM DASHBOARD AND DASHBOARD IS NOW WARPED BADLY. NO RECALL NOTICE/ BULLETIN RECEIVED FROM DEALERSHIP IN WHICH VEHICLE WAS PURCHASED FROM. *NM

THE LEADING EDGE OF THE DASHBOARD (PORTION NEAREST THE WINDSHIELD) HAS "WARPED" UPWARD SEVERELY (6+ INCHES!). IT NOW PRESSES AGAINST THE WINDSHIELD, PREVENTING THE DEFROSTER FROM FUNCTIONING PROPERLY AT ALL. THIS IS A SAFETY HAZARD ESPECIALLY DURING WINTER MONTHS. IT IS UNKNOWN IF THIS DASHBOARD WARPAGE WOULD INTERFERE WITH AIRBAG DEPLOYMENT. THERE WAS A CUSTOMER SATISFACTION PROGRAM BY FORD TO CORRECT THE ISSUE, BUT THIS PROGRAM TERMINATED IN 2002, AND THIS WARPAGE COMMONLY DOES NOT/DID NOT OCCUR UNTIL WELL AFTER THE PROGRAM ENDED. *JB

WATER LEAKING IN TOP RIGHT OF WINDSHIELD, DOWN TO THE DASH. EVIDENTLY IT LEAKED TO THE CONTROL BOX AND SHORTED OUT THE ELECTRICAL SYSTEM. CAUSED CONSIDERABLE DAMAGE. *NM

THE DASHBOARD ON MY 2000 FORD CONTOUR HAS CURLED UP AT THE DEFROSTER VENT AND BLOCKS THE DEFROST AIRFLOW FROM FLOWING ACROSS THE WINDSHIELD

VEHICLE DIED DURING TRAVEL WITH NO WARNING, FORD ISSUED RECALL. HOWEVER DUE TO THE LIMITED NUMBER OF CONSUMERS WITH THIS YEAR AND SPECIFIC MODEL COMPLAINTS WERE OVERLOOKED. DEALER SHOULD OFFER RECOURSE. *AK

#8 SPARK PLUG POPPED OUT OF HEAD CAUSING THE THREADS TO STRIP IN HEAD & BUSTED COIL PACK. CONVERTER WAS GLOWING RED & POPPING. *NM

(1) NOTHING REMARKABLE HAPPENED LEADING UP TO THE FAILURE. THE TRUCK WAS IDLING WHEN THE FAILURE OCCURRED. (2) THE FAILURE WAS THE #3 SPARK PLUG BLOWING OUT OF THE HEAD WHICH ALSO DAMAGED THE COIL IN MY 2000 FORD EXPEDITION 5.4L ENGINE, WHICH HAD 82000 MILES. (3) THE HEAD WAS REPAIRED WITH AN AFTERMARKET KIT THAT ALLOWED A NEW SPARK PLUG TO BE INSTALLED. OLD SPARK PLUG HAS BEEN DISCARDED. *JB

MY 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE SITTING IN OUR DRIVEWAY. THE SUV HAD BEEN PARKED FOR 5+ HOURS. OUR NEIGHBOR GOT UP TO USE THE RESTROOM AROUND 11:45 AND NOTICED FLAMES SHOOTING FROM OUR SUV. THE FIRE COMPLETLY DESTROYED OUR TRUCK. THE FIRE GOT SO HOT IT MELTED THE HOOD,FRONT TIRES AND THE FRONT CAB. OUR TRUCK WAS IN GOOD CONDITION NO MAJOR MECHANICAL PROBLEMS. HOW DOES A TRUCK BURSTT INTO FLAMES WHILE PARKED IN THE DRIVEWAY?*AK

THIS IS A 2000 FORD EXPEDITION. LAST YEAR THERE WAS A FIRE STRARTED BY A RELAY FAILURE IN THE ENGINE COMPARTMENT. THIS REPAIR WAS $2300.00, $435.00 WAS NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. IN THE PAST MONTH I HAVE NOTICED PAINT FAILURE LEADING TO RUST ON THE ROOF, AND LAST FRIDAY THE ENGINE FAILED WHILE MY WIFE WAS DRIVING. CATASTROPHIC FAILURE. FORD SAYS WE NEED A NEW ENGINE WHICH WILL COST $5,500.00. THE ENGINE HAS 71,000 MILES ON IT THE EXTENDED WARRANTY RAN OUT AT 65,000. WHEN THE ENGINE FAILED, IT EFFECT THE BREAKING AND POWER STEERING. THIS IS A SERIOUS PROBLEM WITH THE VEHICLE AND FORD NEEDS TO RECALL THESE VEHICLES.*AK

AFTER CAR WAS DRIVEN TO WORK APPROXIMATELY 5 MILES. MY EMPLOYERS SECURITY DEPARTMENT NOTIFIED ME THAT MY CAR HAD CAUGHT ON FIRE, WHILE PARKED ABOUT AN HOUR AND A HALF AFTER ARRIVING TO WORK. FIRE DEPARTMENT WAS CALLED AND PUT OUT FIRE, AND IT RELEASED A REPORT STATING FIRE DEFINATELY STARTED IN UNDER THE THE HOOD IN ENGINE AREA.*AK

I CONTACTED FORD ONCE IN JAN. '05 AND AGAIN IN FEB. '05 ABOUT THE RECALL ON THE SPEED CONTROL SWITCH ON MY 2000 EXPEDITION. THEY SAID I WOULD GET IT IN THE MAIL SHORTLY. ITS BEEN 6 MONTHS AND STILL HAVE NOT RECEIVED A NOTIFICATION. I WOULD LIKE TO HAVE IT REPAIRED ASAP AT THEIR COST NOT MINE.

SMELLED SMOKE AFTER IGNITION. FOUND ELECTRICAL FIRE AFTER OPENING UP THE HOOD AT A SERVICE STATION. THE ATTENDANT QUICKLY EXTINGUISHED THE FIRE. TOWED THE CAR TO PREMIER FORD. OUR INSURANCE ADJUSTER FROM TSC DIRECT INSPECTED MY VEHICLE. HIS REPORT WAS THAT THERE OIL DRIPPING FROM A DEFECTIVE MASTER CYLINDER THAT CAUSED THE WIRING TO HEAT UP. THUS, CAUSING THE FIRE. WE THINK THAT FORD SHOULD BE RESPONSIBLE BECAUSE THIS IS A SAFETY ISSUE THAT COULD WARRANT A RECALL. HOWEVER, THEY DENY THE CLAIM BECAUSE WE ARE OVER THE 3-YEAR WARRANTY. THIS SHOULD NOT MAKE A DIFFERENCE. THIS IS A DANGEROUS SITUATION. THEREFORE, WE SHOULD BE REIMBURSED FOR THE FULL COST OF THE JOB, LABOR AND TOWING EXPENSES.*AK

1) PRIOR TO THE ACCIDENT, WE HAD NO UNUSAL PROBLEMS WITH THE VEHICLE. FEBRUARY 1, 2005 THE CRUISE CONTROL WAS DISCONNECTED PER FORD RECALL. ) FEBRUARY 12, 2005 THE 2000 FORD EXPEDITION WAS TAKEN TO A CAR WASH. WHEN IT REACHED THE END OF THE WASH CYCLE, THE ATTENDANT GOT IN THE VEHICLE TO PULL IT FORWARD AND THE VEHICLE SUDDENLY ACCELERATED (6000 RPM) AND TRAVELLED OFF THE CAR WASH LOT AND OVER A 5 LANE HIGHWAY BEFORE HITTING AN EMBANKMENT AND STOPPING. ) THE VEHICLE WAS TOTALLED BY THE INSURANCE ADJUSTOR REPRESENTING OUR INSURANCE. OMPANY. BOTH OUR INSURANCE COMPANY AND FORD WAS MADE AWARE OF THE PROBLEM THAT OCCURRED. THE INSURANCE COMPANY IS DEALING WITH THE CAR WASH BUT FORD DID NOT WANT TO INSPECT THE VEHICLE TO EITHER PROVE OR DISPROVE IT WAS A MANUFACTURING ERROR. OUR BELIEF IS THAT IT IS A PROBLEM WITH THE VEHICLE THAT IS RELATED TO MANUFACTURING AND THAT FORD SHOULD BE HELD RESPONSIBLE FOR WHAT HAPPENED ON FEBRUARY 12TH TO OUR VEHICLE. LIVES WERE IN DANGER.*AK

VEHICLE SURGED WHILE BEING PARKED IN THE GARAGE AND AGAIN IN A PARKING LOT. THE RPM GAUGE WENT BEYOND NORMAL RAMIFICATION. AFTER CONTACT WAS MADE WITH THE MANUFACTURER THEY AGREED TO INSPECT THE VEHICLE SINCE IT WAS A CONTINUOUS PROBLEM. *AK PROBLEM CAN NOT BE DETECTED. *TC

IN MY WIFES CAR THE DASHBOARD NEAR THE WINDSHIELD IS STARTING TO COME UP ITS RIGHT NEAR THE VENT IN THE CAR IT MAKES DRIVE THE CAR MORE DIFFICULT DUE TO THE DASH IS NOW BLOCK PART OF THE WINDSHIELD I WAS TOLD THIS HAS HAPPENED TO SOME ONE BEFORE AND I WOULD LIKE TO HAVE THIS LOOKED INTO. *TR

DASHBOARD BEGAN SLOWLY WARPING OVER A YEAR. IT GOT TO THE POINT WHERE VISIBILITY AHEAD WAS COMPROMISED, AND THE DEFROSTER VENTS WERE NO LONGER FUNCTIONING. DEALER WOULD NOT COVER A REPLACEMENT, SO I HAD THE WORK DONE AT A LOCAL BODY SHOP AT MY FULL COST. SO FAR, THE REPLACEMENT DASH IS OK. *TR

THE DASH BOARD HAS BEEN WARPING FOR THE LAST 2 YEARS MORE AND MORE NOTICEABLY. IT IS NOW TO THE POINT THAT THE DEFROSTER DOES NOT WORK PROPERLY, AND I HAVE TO WIPE DOWN THE INSIDE OF THE WINDSHIELD WITH A CLOTH AND DAWN DISH SOAP (TO HELP KEEP THE FOGGING DOWN). *NM

BATTERY KEPT DRAINING AND THE IGNITION CHIMED WITH KEY REMOVED. HEATER BLOWER RAN AFTER IGNITION WAS TURNED OFF AND TOUCH KEY PADS STUCK CAUSING LIGHTS TO STAY ON. ALL OF THESE SYMPTOMS WERE ATTRIBUTED TO A WATER LEAK IN THE WINDSHIELD WHICH LEAKED INTO A ELECTRICAL CONNECTION BLOCK BEHIND DRIVER'S SIDE DASHBOARD CAUSING A SHORT CIRCUIT. THE ELECTRICAL BLOCK MELTED AND CAUSED DAMAGE TO BLOCK AND WIRING AND WAS SUBSEQUENTLY REPLACED. WINDSHIELD WAS REMOVED AND RESEALED TO PREVENT RECURRENCE OF LEAK. *JB

THE DASHBOARD IS SEPARATING AFTER BEING REPAIRED ON A RECALL. WINDSHIELD IS VERY HARD TO DEFROST BECAUSE OF THIS CONDITION. *AK

MY REAR BRAKES WILL NOT STAY ON MY CAR AND KEEP FALLING OFF INTO THE DRUMS. *TR

I WAS DRIVING IN THE EVENING RETURNING HOME-I BRAKED FOR THE RED LIGHT AND HEARD METAL ON METAL ON THE PASSENGER SIDE OF MY VEHICLE AND JERKED TO A STOP-I HAD TO HAVE EMERGENCY REPAIRS DONE-FAILURE OF THE CALIPERS, ROGER AND LASER ONLY ON THE PASSENGER SIDE OF THE CAR. *JB

EVERY TIME I TAKE MY CAR IN FOR MAINTENANCE THEY TELL ME THERE IS A LIST OF RECALLS ON IT SO I TOOK IT TO THE LOCAL DEALER AND WAS TOLD THERE WERE NONE BUT MY CAR HAS THE PROBLEMS THAT ARE LISTED ON THEIR RECALL,SO I CALL THE DEALER AND WAS TOLD THERE WERE RECALLS BUT THE TIME HAD LAPSED FOR ME TO GET IT FIX,I NEVER RECIEVED A RECALL NOTICE FROM THE DEALER AND BECAUSE I WAS NOT THE ORIGNAL OWNER AND THEY HAD NO SERVICE RECORDS ON THE CAR.BUT THEY SHOULD STILL HAVE TO FIX THE RECALLS FOR SAFETY REASONS.I HAVE ALREADY PAID TO HAVE BRAKES AND BURNT VALVES IN A MOTOR THAT IS 4 YEARS OLD AND HAS ONLY 67,000 MILES. *AK

WHILE APPLYING HIS BRAKES,THE PEDAL IS VERY LOOSE TO THE FACT THAT THERE IS A LITTLE BRAKING POWER. PLEASE FILL IN ADDITIONAL INFORMATION DEALER. PH

LOST CONTROL OF THE CAR. TRIED TO OVERCORRECT THE CAR AND TURNED THE WHEEL TOO HARD, THE BRAKES LOCKED AND I LOST CONTROL OF THE CAR AND ROLLED IT ON ITS ROOF. THERE WAS SUFFICIENT FRONTAL IMPACT THAT THE AIRBAGS SHOULD HAVE BEEN DEPLOYED, BUT DIDN'T. ALSO, IT WAS A NEW CAR, SO THE BRAKES SHOULD NOT HAVE LOCKED.

MY GIRLFRIENDS MOTHER WAS TRAVELING ABOUT 40 MPH IN HER 2000 FORD ESCAPE, AND HIT AN ELK. LUCKELY NO HARM WAS DONE TO HER, BUT HER AIR BAGS DID NOT GO OFF. MY CONCERN IS THAT MAYBE THERE IS A DEFECT IN THE ESCAPES, AND WOULDN'T WANT SOMEONE ELSE TO BE INJURED OR KILLED FROM THE PROBLEM. I WOULD APPRECIATE IT IF SOMEONE COULD CONTACT ME IN SOMEWAY SO THAT WE COULD TALK ABOUT THE PROBLEM. THERE WAS ABOUT 5,000 DOLLARS IN DAMAGE, AND IT'S MY UNDERSTANDING THAT THE FRONT OF THE VEHICLE CRUSHED LIKE AN ACC. *AK

WHILE DRIVING 35 MPH FRONT AIR BAGS INADVERTENTLY DEPLOYED. VEHICLE WAS DRIVABLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

AIR BAG DID NOT INFLATE DURING CRASH. NEITHER OF THE VEHICLES AIR BAGS DEPLOYED UPON SEVERE FRONTAL IMPACT. AS A RESULT THE CONSUMER WAS INJURED. THE CONSUMER IS QUESTIONING THE AIR BAGS OF FORD VEHICLES, INCLUDING 2000, AND THOSE MANUFACTURED IN CANADA. *MR *CB *NLM

WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM

NO SUMMARY LISATED FOR ABOVE VEHICLE. *AK

WHILE STOPPING AT A RED LIGHT CONSUMER WAS REARENDED, AND SEAT BROKE OFF THE TRACK.*AK

DRIVER'S SEAT STAYS LOOSE AND WILL ROCK BACK AND FORTH. CONSUMER HAS ASKED DEALER TO REPLACE SEAT, BUT DEALER WILL NOT REPLACE IT.*AK

REPLACEMENT SEAT TRACK STARTING TO FAIL, FEELING A "ROCKING" IN THE DRIVER SIDE SEAT. *AK

DRIVER'S SEAT IS LOOSE, AFFECTING DRIVER CONTROL OF CAR. ADDITIONALLY, LOOSE SEAT ALSO PRESENTS SAFETY HAZARD IN EVENT OF A CRASH. TWO DEALERS ACKNOWLEDGE PROBLEM BUT BOTH WERE UNWILLING TO FIX. THEY JUSTIFIED THEIR REFUSAL TO FIX BY SUGGESTING THE NEED FOR A RECALL SINCE "ALL CONTOURS HAVE THE SAME PROBLEM". ONE DEALER EVEN USED THE TERM DEFECT TO DESCRIBE THE PROBLEM. *AK

UPON EXITING THE VEHICLE THE CONSUMER CONSTANTLY GETS AN ELECTRIC SHOCK, THIS MAY BE CAUSED BY THE SEAT MATERIAL IN THE VEHICLE. NLM

THE TREAD ON A TIRE FAILED FOR THE SECOND TIME. THE TREAD PEELED OFF AND CAUSED DAMAGE TO MY BUMPER, AIR CONDITIONER, WASHING FLUID RESVERVOIR, SPARE TIRE AND HEADLIGHT/FOGLIGHTS ON PASSENGER SIDE OF VEHICLE. *TR

NOTIFIED THE DEALER OF THE PROBLEM . THE FIRST PERSON NAMED TOM SAID THAT I HIT A CURB THE PERSON AT THE NEXT DEALER LOCATION SAID HE WOULD REPLACE THE TIRE AND THAT SOMETHING WAS PROBABLY WRONG INSIDE . THE SIDEWALL HAD A LARGE BUBBLE AND APPEAR AND IT GREW FROM THE THREAD TO THE RIM AT THE TIME THER WAS ONLY 9500 MILES ON THE TRUCK . THIS TRUCK IS DRIVEN BY VERY FEW PEOPLE . MY ESTIMATE OF MILEAGE PUT ON FROM OTHERS DRIVING THIS TRUCK IS AROUND 500 MILES THE REST ARE MINE. I DON'T FEEL THAT I SHOULD HAVE BEEN CHARGED FOR A TIRE THAT HAS 90% MORE WEAR LEFT . THERE IS A PROBLEM WITH WITH THE TIRE AND EVEN THOUGH THEY WORKED WITH ME A PROBLEM DOES EXIST AND THIS SHOULD BE LOOKED INTO . PLEASE CALL ME AND LET ME KNOW IF THERE IS ANYTHING ELSE I CAN HELP WITH. THANK YOU. *AK (DOT NUMBER: 038059 TIRESIZE: 22570R15)

DRIVERS SIDE BACK TIRE BLEW OUT FRO NO APPARENT REASON, TRIED TO GET OFF THE ROAD, TO NO AVAIL DUE TO SPEED. ONCE REACHED 10MPH WAS ABLE TO GET OFF THE FREEWAY SAFELY.

LOTS OF WIND NOISE, TIRES OUT OF ROUND

BRAKE LIGHT PROBLEM. BRAKE LIGHTS DO NOT COME ON. CONSUMER TOOK IT TO A MECHANIC ,AND WAS TOLD THAT BULBS WER FINE, BUT SHE WILL HAVE TO BRING IT BACK IN BECAUSE MECHANIC MAY HAVE TO CHANGE THE SWITCH, AND IF THAT DOES NOT WORK, SHE MAY HAVE TO TAKE IT TO A FORD DEALER/MECHANIC. *AK

TOP MOUNTED TAIL LIGHT FAILED. *AK

WHILE TRAVELING AT 55 MPH ON THE HIGHWAY AT NIGHT HEADLIGHTS WITHOUT ANY PRIOR WARNING WENT OUT. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND DEALERSHIP PUT A HEADLIGHT SWITCH INTO VEHICLE, BUT PROBLEM STILL OCCURS.*AK

SINCE THE EARLY 1960'S , I HAVE BEEN VERY AWARE OF MANY FORD PRODUCTS THAT THE BRAKE/SYOP LIGHTS FAIL TO ACTIVATE WHEN THE VEHICLE S BRAKES ARE APPLIED TO STOP OR SLOW THE VEHICLE. I HAVE DRIVEN FOR A LIVING SINCE THE EARLY 60'S AND THE PROBLEM STILL EXISTS TODAY ON MANY FORD PRODUCTS THE SAME AS IT ALWAYS HAS. I HAVE PERSONALLY STOPPED AND TOLD MANY OF THOSE DRIVERS IN AN ATTEMPT TO PREVENT THEM FROM BEING REAR-ENDED DUE TO THE VEHICLE BEHIND THEM NOT BEING ALERTED TO THE FACT THAT THEY ARE SLOWING/STOPPING. AT ONE TIME I WAS TOLD THAT THE PROBLEM WAS THE BRAKE LIGHT SWITCH LOCATET UNDER THE DASH THAT WAS SUPPOSED TO ACTIVATE THE BRAKE LIGHTS WHEN THE BRAKE PEDAL WAS PUSHED. I DO NOT KNOW IF ANY CORRECTIONS WERE EVER MADE TO THAT PROBLEM BUT AS RECENTLY AS THIS WEEK I HAVE BEEN FOLLOWING A FORD THAT DID NOT HAVE WORKING BRAKE LIGHTS WHEN IT STOPPED IN FRONT OF ME. I AM RETIRED FROM THE BELL SYSTEM AND AS A REQUREMENT TO OPERATE A COMPANY MOTOR VEHICLE WE WERE GIVEN TRAINING ANNUALLY CALLED SMITH SYSTEM DEFENSIVE DRIVER TRAINING AND ALONG WITH ALL THE EXCELLENT SKILLS WE WERE TAUGHT WE WERE ALSO TOLD TO NOT FOLLOW A FORD WHENEVER POSSIBLE FOR THE OBVIOUS REASONS JUST STATED. IF I CAN BE OF ANY ADDITIONAL ASSISTANCE, PLEASE FEEL FREE TO CONTACT ME. THANKS FOR DOING WHAT YOU DO FOR OUR SAFETY. RON WOGULIS

I HAVE A 2000 FORD CONTOUR THAT I PURCHASED IN 2000 WHILE I LIVED IN NH. IN EARLY 2001, I MOVED OUT OF NH AND TO MA. LAST YEAR, I STARTED TO PAY ATTENTION TO A VERY NOTICEABLE WARPING IN MY DASHBOARD. THE DASHBOARD HAS STARTED TO PULL AWAY FROM THE WINDSHIELD. THE BLACK VENTING PIECE IS NO LONGER CONNECTED AND COULD BECOME LOSE AND SERVE AS A PROJECTILE IN AN ACCIDENT. MY FRONT WINDSHIELD NO LONG DEFROSTS PROPERLY WHICH CAN CAUSE PROBLEMS WITH SEEING WHILE DRIVING. I JUST FOUND OUT THAT THERE WAS A RECALL IN 2001, AND I CAN ONLY ASSUME THAT THE NOTICE WAS SOMEHOW SENT TO MY OLD ADDRESS. *JB

FOAM COVER ON DASHBOARD HAS WARPED. EDGE NEAREST WINDSHIELD HAS CURLED UP AND IS NOW TOUCHING WINDSHIELD AT LEAST 5 INCHES FROM BASE. WARPED DASHBOARD BLOCKS AIR FROM DEFROSTER RESULTING IN SAFETY HAZARD AS VISIBILITY IS SIGNIFICANTLY REDUCED ESPECIALLY IN COLD WEATHER. THIS IS THE RESULT OF A KNOWN DEFECT (TSB 01B78). FORD HAD AN OWNER NOTIFICATION PROGRAM IN PLACE BUT I NEVER RECEIVED A LETTER DESPITE OWNING THE CAR AND HAVING IT REGISTERED AT THE TIME. A SUPERVISOR AT THE FORD "CUSTOMER RELATIONSHIP CENTER" TOLD ME THAT "IT MUST HAVE BEEN LOST IN THE MAIL". I WAS TOLD THAT THE REPAIR OFFER HAS NOW EXPIRED. THIS IS NO LONGER AN AESTHETIC PROBLEM AS THE BLOCKAGE OF THE DEFROSTER SEVERELY COMPROMISES SAFETY. *JB

LTR FM DOUGLAS HOLT (GA) 2ND ATTEMPT W/ADDITIONAL INFORMATION TO GET NHTSA TO REQUIRE FORD TO REPLACE HIS DEFECTIVE WARPED DASHBOARD THAT NOW CAUSES THE WINDOW DEFROSTER TO BE RENDERED INEFFECTIVE.*MR *JB

THE DASHBOARD HAS SEPARATED AND CAUSING VISIBILITY PROBLEMS AS WELL AS PROBLEMS WITH THE VENTING SYSTEM. THE DEFROSTER AIR FLOW IS DIVERTED AND ESSENTIALLY USELESS. I AM CONCERNED THAT THE AIR BAGS COULD NOT DEPLOY IF NEEDED. I ALSO DID NOT GET THE RECALL, FOUND OUT ABOUT IT TOO LATE. LOCAL DEALER SAID CALL FORD. CUSTOMER SERVICE SUGGESTED I GET IT REPAIRED SINCE IT IS A SAFETY ISSUE BUT THAT THEY WOULD PROVIDE NO HELP AT THIS TIME. SHE SAID REPORTS LIKE THESE ARE WHAT GET THE ENGINEERS TO CONSIDER RECALLS---WHEN?

THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTON OF THE PASSENGER-SIDE AIRBAG. FORD HAS ISSUED A COUPLE OF 'CAMPAIGNS', AS THEY CALL IT, BUT BOTH HAVE EXPIRED. MY DASH WAS NOT WARPED DURING THE PERIOD OF THE CAMPAIGN, AND SO WAS NOT REPLACED AT THAT TIME. SINCE THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT (~$1200). THE DASH ON A 3.5 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL.*AK

2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE REAR OUTBOARD SEATBELTS DISENGAGE WHILE THE VEHICLE IS IN MOTION. FORD HAS ALREADY HAD A RECALL ON THE 2001 EXPEDITION REGARDING THIS PROBLEM. I HAVE CONTACTED THE DEALER AND MANUFACTURER BOTH HAVE REFUSED TO ADDRESS THE PROBLEM. DO TO THE SAFETY CONCERNS OF THIS ISSUE AND THE OTHER RECALL FORD SHOULD REPLACE THESE SEATBELT LATCHES. *AK

WHILE DRIVING AT 45 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, DRIVER'S SEAT BELT BUCKLE RELEASED THE SEAT BELT. CONSUMER SUSTAINED HEAD INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING THE VEHICLE HER DAUGHTER GOT THE REAR SEAT BELT TANGLE AROUND HER NECK AND STARTING TO TIGHT. PARAMEDIC ARRIVE TO CUT THE REAR SEAT BELT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

JUST RECENTLY I HAD TO HAVE THE AUTOMATIC TRANSMISSION REBUILT & A NEW PLANETARY GEAR INSTALLED. THERE WAS NO WARNING - THE VAN JUST SIMPLY STOPPED IN THE MIDDLE OF AN INTERSECTION. REVERSE WAS THE ONLY GEAR THAT WOULD WORK. IF YOU KNOW HOW I CAN NOTIFY FORD ABOUT PLEASE ADVISE SINCE I PURCHASED THE VEHICLE USED BUT IT HAS LESS THAN 75,000 MILES ON IT. AT THE TIME THE TRANSMISSION FAILED, THE MILEAGE WAS 72901. *AK

INTERMITTENTLY VEHICLE WOULD NOT START OR WHEN IT DOES, IT IS UNABLE TO SHIFT OUT OF GEAR. ALSO, UNABLE TO REMOVE KEY FROM IGINITION SWITCH AFTER TURNING VEHICLE OFF. VEHICLE WAS TAKEN TO DEALER SHOP ON TWO OCCASIONS, AND INFORMED THAT THEY COULD NOT DUPLICATE PROBLEM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

WHEN PLACING THE VEHICLE IN PARK, THE KEYS WILL NOT COME OUT OF THE IGNITION, WHEN RESTARTING THE CAR, IT WON'T GO IN TO ANY GEAR. *SLC

LEFT FRONT WHEEL MAKES NOISE OVER BUMPS. STEERING IS OFF BECAUSE OF IT AND IT FEELS LIKE IT IS GOING TO BREAK ANY SECOND. *AK

WHILE DRIVING AT ANY SPEED THERE WAS A LOUD NOISE COMING FROM THE DRIVER'S SIDE REAR WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND THE CONSUMER WAS INFORMED THAT WHEEL BEARING WAS DEFECTIVE. *AK

REAR SUSPENSION SYSTEM WAS MAKING A LOUD SQUEAKING NOISE WHILE TRAVELING. VEHICLE WAS INSPECTED BY TWO DIFFERENT DEALERS, BOTH WERE ABLE TO LOCATE THE CAUSE, BUT UNABLE TO CORRECT THE PROBELM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

CAR STALLS, OR HAS SUDDEN LOSS OF POWER WHEN FUEL DROPS BELOW 1/4 TANK. ALMOST HIT BY A SEMI TODAY. *LA

CONSUMER SAYS THE INSTRUMENT DASH PANEL HAS DETACHED. CONSUMER STATES THERES A RECALL 01 F 139 000, DEALER TOLD CONSUMER THAT THE RECALL LETTER HE HAD HAS EXPIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

THIS VEHICLE IS A DUEL FUEL SYSTEM; NATURAL GAS AND GASOLINE. THIS VEHICLE HAS TWO MODES OF OPERATION CONTROLLED VIA A TOGGLE SWITCH: (1) SWITCH IN THE NG POSITION, WHICH OPERATES THE VEHICLE ON NG AND THEN AUTOMATICALLY SWITCHES TO GASOLINE AND (2)SWITCH IS IN THE GASOLINE POSITION, WHICH COMPLETELY BYPASSES THE NG FUEL ALTOGETHER. ON FRIDAY 8/10/01, A 95 DEGREE DAY, THE CAR WAS SET AT THE NG POSTION. AT AN INTERSECTION I WAS WAITING AT A STOP SIGN WITH THE INTENT ON MAKING A LEFT HAND TURN ACROSS TWO LANES OF A FOUR LANE ROAD. AS I PROCEEDED TO ACCELERATE THE VEHICLE IMMEDIATELY STALLED. THANKFULLY I HAD NOT ACTUALLY ENGAGED THE INTERSECTION. IF I HAD AN ONCOMING DUMP TRUCK WOULD HAVE HIT ME ON THE DRIVERS SIDE. I NOTED THAT THE NG FUEL LEVEL WAS AT ZERO (OR CLOSE TO IT) AND THE ENIGINE SHOULD HAVE SEAMLESSLY KICKED INTO GASOLINE FUEL RESERVE, WHICH WAS FULL. APPARENTLY THIS DID NOT HAPPEN AND RESULTED IN THE STALL. LATER IN THE DAY THIS OCCURRED AGAIN WHILE IN A PARKING LOT. I AM THANKFUL THAT I WAS NOT INJURED AS A RESULT OF THIS PROBLEM.*AK

MY 2000 FORD CONTOUR SE STARTING ACTING LIKE THERE WAS NO GAS AT AROUND 1/4 TANK. THIS CONTINUED EVERY TIME MY CAR GOT TO 1/4 TANK. MECHANIC REPLACED FUEL FILTER $54.90 FOR FILTER AND DIAGNOSTIC ON 3/13/07. IT STILL STUTTERING, HESITATED AND NOW WAS STALLING. MECHANIC REPLACED FUEL PUMP $297.22 ON 3/28/07. THE PROBLEM PERSISTED AND NOW IT WAS HAPPENING AT 1/2 TANK. ONCE SUMMER HIT, IT WAS WORSE WITH THE A/C. BETWEEN MARCH AND JUNE 2007, MECHANIC REPLACED PUMP ONCE AND FILTER TWICE. ON 6/27/07, CAR STALLED AND WOULD NOT RESTART, TANK WAS AT 1/2. MECHANIC REPLACED INTAKE MANIFOLD RUNNER CONTROL UNIT AND THE PROBLEM REMAINED. THE PROBLEM CONTINUED WITH HESITATING AND STALLING ESPECIALLY UPHILL. ON 8/21/07 REPLACED ALL THE SPARK PLUGS AND WIRES $234.90. THE PROBLEM CONTINUED. MY MECHANIC IS AT HIS WITS END. THE CODE ON THE CHECK ENGINE LIGHT IS ALWAYS THE SAME. ON 10/26/07, TOOK THE CAR BACK TO MY MECHANIC WHO HAD TO REPLACE THE INTAKE MANIFOLD RUNNER CONTROL UNIT AGAIN. DECIDED TO TAKE MY CAR TO A DIFFERENT MECHANIC DUE TO MY CURRENT ONE NOT FINDING THE PROBLEM. REPLACED 2 OXYGEN SENSORS THIS WEEK (11/7 AND 11/9) ONE UPSTREAM AND ONE DOWNSTREAM. THE CHECK ENGINE LIGHT HAS COME BACK ON ONCE AGAIN. IF THIS IS AN INTAKE MANIFOLD RUNNER CONTROL UNIT PROBLEM THEN EVERYONE THAT HAS HAD FUEL PUMPS REPLACED WILL HAVE TO HAVE THEM REPLACED AGAIN. THIS IS NOT ENJOYABLE SINCE I DRIVE 40 MILES A DAY TO WORK AND HALFWAY THERE I HAVE TO PULL OVER AND WAIT FOR THE CAR TO IDLE DOWN BEFORE I CAN DRIVE AGAIN OR IT WILL STALL. THIS IS NOT SAFE AS THIS HAPPENS WHILE PEOPLE ARE DRIVING AND FOR NO REASON THE CAR STALLS IN MID DRIVE. SOMEONE WILL GET HURT AND THEN THERE WILL BE A RECALL. THERE WERE NO EVENTS LEADING UP TO THE FAILURE EXCEPT FOR TAKING MY CAR FOR INSPECTION WHICH IT PASSED. TWO DAYS LATER MY CAR STARTS STALLING AND LOSING POWER. IN 9 MONTHS I HAVE SPENT CLOSE TO $1000 TO TRY AND FIX A PROBLEM THAT STILL IS NOT FIXED. *TR

DEFECTIVE FUEL PUMP AND CHECK ENGINE LIGHT ON.

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE'S RIGHT WHEEL MADE A LOUD NOISE AND VIBRATED WHILE IN MOTION. THERE WERE NO WARNING INDICATORS. THE WHEEL IS CURRENTLY WOBBLING AND MAKING A POPPING AND CRACKING NOISE. THE MECHANIC HAS NOT YET DIAGNOSED THE CAUSE OF FAILURE. SAFETY CAMPAIGN # 01I017000(WHEELS:LUGS/NUTS/BOLTS) INVOLVES THE SAME FAILURE, HOWEVER, THE CAMPAIGN EXPIRED ON DECEMBER 31, 2002. THE MANUFACTURER IS NOT WILLING TO PERFORM THE REPAIR FOR FREE. THE VIN IS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 153,000.

WHILE DRIVING THE VEHICLE, THE WHEEL ON THE DRIVER'S SIDE FRONT FELL OFF, CAUSING DRIVER TO LOSE CONTROL AND CRASH. *CJ

WINDSHIELD WILL NOT WORK DEPENDING ON WEATHER. ALSO AIR CONDITIONER AND RADIO WILL NOT WORK DEPENDING ON WEATHER. I'VE HAD IT TAKE VEHICLE TO FORD 3 TIMES, THEY COULD NOT FIX IT. REPLACED MARGALIN AND OTHER PARTS. ACCIDENT HAS NOT ACCURRED, BUT I'M TRYING TO PREVENNT ACCIDENT. I HAVE 4 KIDS AND MARRIED. IT'S SCARY FOR WIPERS TO STOP WORKING WHILE DRIVING. *AK

NO COOL AIR COMES FROM DRIVERS SIDE AIR CONDITIONING SYSTEM. TOOK VEHICLE TO DEALER FOR 3000 MILE SERVICE, CONSUMER THEN TOLD DEALER OF PROBLEM WITH AIR CONDITIONER. THEY ATTEMPTED TO CORRECT PROBLEM, BUT WERE UNABLE TO REMEDY THE PROBLEM. HEAD QUARTERS IN DETROIT TOLD DEALER TO TAKE OUT THE WHOLE FRONT DASHBOARD. THEY REMOVED THE HEATER ER BOX TRANSFER, STILL COULD NOT REMEDY THE PROBLEM. *AK

Y FUEL PUMP FAILED ON MAY 21, 2003. CAR TOWED TO A DEALERSHIP (MILEAGE 41,711). MANUFACTURER WOULD NOT COVER UNDER WARRANTY, TOTAL COST TO CONSUMER FOR REPAIR: $463.80. DEALERSHIP THAT COMPLETED REPAIRS ADVISED THAT FUEL FILTER ALSO HAD TO BE REPLACED OR WARRANTY ON NEW FUEL PUMP WOULD BE VOIDED. THIS WAS THE SECOND FUEL PUMP TO FAIL. ORIGINAL FUEL PUMP FAILED ON JUNE 6, 2001 (MILEAGE:8,884). MANUFACTURER COVERED UNDER WARRANTY. DEALERSHIP DID NOT INSTALL NEW FUEL FILTER. MARCH 28, 2003 ALTERNATOR FAILED (MILEAGE: 38,307). MANUFACTURER WOULD NOT COVER UNDER WARRANTY. COST TO CONSUMER FOR REPAIR: $377.36. (ON OR ABOUT JANUARY 31, 2003 (MILEAGE 35,290) CONSUMER HAD VEHICLE EXAMINED DUE TO BATTERY LIGHT HAVING COME ON FROM TIME TO TIME. FORD TSB 15830 ADVISES THAT THE LIGHTING OF THE BATTERY LAMP MAY INDICATE THAT THE VEHICLE IS IN FACT OPERATING PROPERLY. THIS SERVICE BULLETIN MAY HAVE LEAD THE FORD SERVICE DEPARTMENT TO NOT CONSIDER THAT THERE WAS IN FACT A MORE COSTLY PROBLEM (I.E. ALTERNATOR FAILURE).)*AK

WHILE TRAVELING 70 MPH DASH INDICATOR LIGHT CAME ON. VEHICLE SLOWED DOWN AND THEN STALLED. THIS PROBLEM OCCURRED SEVERAL TIMES. A TECHNICIAN TRACED THE PROBLEM TO THE FUEL TANK. *AK

DASHBOARD IS DELAMINATING AND PEELING UPWARD INTERFERING WITH AIR BAG DEPLOYMENT, DEFROSTERS AND VISIBILITY. FORD HAS ONGOING ISSUES WITH THIS SAME PROBLEM ON OTHER FORD PRODUCTS. I FEEL THIS IS DEFINITELY A SAFETY ISSUE AND QUALITY ISSUE. *TR

TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE TRACTION CONTROL ACTIVATED WHEN THE BRAKES WERE ACTIVATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,800.

TL* THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS HALF FULL, THE ENGINE WOULD HESITATE, LOSE POWER, SURGE AND STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUEL PUMP AND FUEL FILTER WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 170,000.

I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED IN MIDDLE OF INTERSTATE. I CALLED ASAP (A SERVICE IN ALABAMA FOR HELP ON THE INTERSTATE) & TOLD THEM WHERE I WAS & I NEEDED THEM TO BRING ME SOME GAS. THEN A CAR CAME FLYING UP BEHIND ME BUT WAS ABLE TO STOP & DID NOT HIT ME. THEN THE CAR BEHIND HIM HAD STOPPED BUT A TRUCK BEHIND HER WAS NOT ABLE TO STOP. HE HIT HER, SHE HIT THE MAN BEHIND ME AND HE HIT ME. PARAMEDICS WERE CALLED FOR A 4 YEAR OLD IN THE WOMANS CAR WHO SAID HIS HEAD HURT. I COULD HAVE BEEN KILLED IF THE CAR BEHIND ME HAD HIT ME AND TURNED MY CAR SIDEWAYS & WAS HIT ON THE SIDE BY ANOTHER CAR, BECAUSE EVERYONE WAS DRIVING WAY TOO FAST AND DID NOT ACKNOWLEDGE MY FLASHERS AT ALL. THEY WOULD FLY PAST ME BLOWING THEIR HORNS. DID THEY THINK I WAS STOPPED ON PURPOSE? BELIEVE ME IF I COULD HAVE MADE THE CAR GO I WOULD HAVE. THIS CAR DOES THIS SOMETIMES WHEN ON A 1/4 TANK OF GAS, AND SINCE THIS ACCIDENT IT HAS GOTTEN WORSE. NOW IT DOES IT ON 3/4 TANK. I DO NOT GET ON INTERSTATE ANYMORE. NO ONE SEEMS TO BE ABLE TO FIND OUT WHY THESE CARS DO THIS. *TR

2000 WINDSTAR. ABS LIGHT KEEPS COMING ON. HAVE HAD CAR LOOKED AT 4 TIMES AND TOLD "PROBLEM" (A SEAL IN THE MECHANISM) WAS REPLACED AND PROBLEM FIXED. BUT IT'S NOT - ABS LIGHT KEEPS COMING ON. EXPENSIVE TO "FIX". ALSO, BRAKE FLUID LEAKS AND HAVE HAD TIMES WHEN DRIVING AND BRAKE PEDAL GOES ALL THE WAY TO FLOOR WITHOUT WARNING AND DELAYED STOPPING. LUCKILY HAVE NOT HAD ACCIDENTS WHEN THIS HAS HAPPENED. HAVE ALSO HAD BRAKE PADS WEAR OUT - NO PRE-WARNING ON THIS MODEL WINDSTAR WHEN BRAKE PADS ARE WEARING OUT. HAD TO HAVE BRAKE PADS REPLACED, AND ROTORS REPLACED - AGAIN AND EXPENSIVE FIX TO A PROBLEM WITHOUT WARNING. ALSO, BRAKES KEEP SQUEALING WHEN BRAKES APPLIED - AM TOLD THIS IS AIR IN THE LINES (HAVE BEEN TOLD THAT LINES FLUSHED BUT PROBLEM STILL KEEPS HAPPENING). ALSO, WHEN STEERING AFTER THE LAST TIME ABS LIGHT PROBLEM "FIXED" THERE IS A GRATING STEERING NOISE WHENEVER WHEEL IS TURNED. WARRANTY HAS RUN OUT - BUT PROBLEM WITH ABS STILL EXISTS AND I CAN'T AFFORD ANOTHER $700. BILL TO "FIX" PROBLEM. 2000 WINDSTAR SHOULD BE RECALLED FOR THIS ABS PROBLEM AND IT SHOULD BE FIXED FREE OF CHARGE BY FORD. AM VERY DISAPPOINTED AND FRUSTRATED WITH THIS PROBLEM - AND FEEL THAT I AND MY CHILD ARE DRIVING IN AN UNSAFE VEHICLE.

DT*: THE CONTACT STATED SEVERAL PROBLEMS OCCURRED TO THE VEHICLE. WHILE DRIVING AT 20MPH, A HUMMING SOUND WAS HEARD COMING FROM THE RIGHT SIDE OF THE VEHICLE. IT WAS TAKEN TO A LOCAL INDEPENDENT REPAIR SHOP WHERE IT WAS DISCOVERED BOTH RIGHT FRONT AND REAR WHEEL BEARINGS NEEDED REPLACED. THE BRAKE ROTORS ON THE REAR WERE REPLACED 5 TIMES WITHIN A 6 MONTH PERIOD. THE HEATER BLOWER MALFUNCTIONED AND WOULD NOT BLOW HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WERE THE SENSOR TO THE HEATER BLOWER WAS REPLACED.

THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB

DT: THE CONTACT STATED THE PLASTIC DASHBOARD DELAMINATED FROM THE FOAM. THE DASHBOARD LAMINATE WAS PUSHING UPWARD, THUS HINDERING THE CONTACT'S VISION THROUGH THE FRONT WINDOW. HE CONTACTED THE MANUFACTURER, AND THEY SAID IT WAS UNDER REVIEW, AND THAT IT WAS COSMETIC. ALSO, HE IS ALSO EXPERIENCED FUEL PUMP AND WATER PUMP PROBLEMS. UNDER HARD ACCELERATION THE FUEL PUMP SHUT OFF. THE DEALERSHIP STATED THE CONTACT'S VEHICLE NEEDED A NEW FUEL PUMP. THE BEARINGS ON THE WATER PUMP FAILED AND THE VEHICLE OVERHEATED. *AK.

WATER LEAKING THROUGH WINDSHIELD INTO ELECTRONIC SYSTEM (GEM MODULE). THIS HAS CAUSED VEHICLE TO HAVE PROBLEMS WITH THE FOLLOWING DURING RAINY WEATHER, AND SOMETIMES LONGER, EVEN IN BEAUTIFUL WEATHER. WIPERS QUIT WORKING DURING RAINY WEATHER WHILE DRIVING DOWN HIGHWAY IN THE MIDDLE OF RAIN STORM. HEAD LIGHTS, PARKING LIGHTS AND HIGH BEAMS DON'T WORK AT ALL IN RAIN. INTERIOR LIGHTS INCLUDING DASH BOARD LIGHTS QUIT WORKING. HEAD LIGHTS AND WIPERS ALL QUIT WORKING IF RADIO IS TURNED ON. REMOTE KEYLESS ENTRY WON'T WORK. 4 X4 WON'T TRANSFER IF USED, STAYS IN ONE GEAR AND GETS STUCK, WHICH I AM SURE IS CAUSING DAMAGE TO TRANSMISSION. TWO DAYS AFTER A RAIN STORM, MY EXPEDITION WAS OUTSIDE TRYING TO START ITSELF. I WAS INSIDE WHEN I HEARD THE NOISE. IT WAS LIKE SOMEONE WAS OVER STARTING THEIR VEHICLE. IT WAS THAT GRINDING SOUND OF THE STARTER BEING OVER TURNED. WHEN I WENT OUT SIDE TO MY DISBELIEF IT WAS MY EXPEDITION!

WE OWN A 2000 FORD CONTOUR SE. THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD SEPARATED AND CURLED UP, CAUSING POOR VISIBILITY. I HAVE CHECK FOR A RECALL OR REPORTED OTHER PROBLEMS AN FOUND ONLY A HANDFUL OF COMPLIANTS. WE BELIEVE THIS TO BE A MANUFACTURER'S DEFECT. VISUALLY THE GLUE USED TO SECURE THE DASHBOARD FAILED. WHAT IS OUR NEXT STEP TO FIX THIS PROBLEM? *AK

2000 FORD CONTOUR SE SPORT AUTOMATIC, 64,200 MILES. MY PREGNANT WIFE AND I WERE REAR ENDED BY A MAN IN A FORD CARGO VAN DOING ABOUT 40 MPH, NOT PAYING ATTENTION. CONDITIONS WERE SUNNY AND WARM, ABOUT 1:15 PM. I WAS THE DRIVER AND WAS AT A COMPLETE STOP, WAITING FOR A FORD TAURUS IN FRONT OF ME TO TURN LEFT ONTO A SIDE STREET. DURING THE COLLISION THE FRONT DRIVER AND PASSENGER SEATS BROKE INTO A RECLINED POSITION (WE BOTH ENDED UP LOOKING AT THE ROOF BECAUSE OF THE SEAT POSITION) WHICH WOULD HAVE CRUSHED THE LEGS OF REAR SEAT PASSENGERS. THE FRONT PASSENGER SEAT BELT BECAME UNBUCKLED AS WELL. I WAS PUSHED INTO THE TAURUS BUT THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *LA

DASHBOARD WARPED AND SEPARATED FROM THE BODY OF VEHICLE. THIS CAUSED THE DEFROSTER NOT TO WORK PROPERLY AND MADE IT DIFFICULT FOR THE DRIVER TO JUDGE THE DISTANCE OF THE VEHICLE IN FRONT OF HIS VEHICLE. THE TRANSMISSION ALSO EXPERIENCED DELAYED SHIFTING. *AK *NLM

I HAVE A FORD CONTOUR 2000. I BOUGHT IT TWO YEARS AGO, AND IT HAS BEEN IN AND OUT OF FORD REPAIR SHOP SINCE I HAVE IT. HAD TROUBLE WITH FUSE IN DRIVER DOOR-FUSE BURNED AND SHIFT WAS HARD TO PUT INTO GEAR;CRUISE,BLINKERS,AC AND HEAT DID NOT WORK.AND FOR A YEAR NOW,IT IS STALLING. DEALER HAS REPLACED WIRE HARNESS FROM WIRES TO GAS TANK. WORKED WITHOUT STALLING FOR FEW MONTHS,NOW IS STALLING AGAIN. DOES NOT STALL WITH DEALER-DEALER CANNOT FIND CAUSE. ALSO, DASHBOARD HAS WARPED AND DEFROSTER GRILL HAS POPPED UP.AS OF TODAY, DEFROSTER STILL WORKS.

THE DASHBOARD BECAME DETACHED FROM THE CAR. FOUND OUT THAT THERE WAS A RECALL AFTER IT HAD EXPIRED. WE WERE NEVER NOTIFIED OF THE RECALL. THE CAR IS VERY HARD TO DRIVE BECAUSE THE DASHBOARD IS WARPED AND IS SO HIGH UP IT IS HARD TO SEE OVER. FORD IS A PIECE OF JUNK COMPANY AND WILL NOT DO ANYTHING ABOUT THIS. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THEY ARE A TERRIBLE COMPANY AND WILL NOT DEAL WITH THE PROBLEMS OF THEIR CARS. GEE,,,,I WONDER WHY THEY STOPPED MAKING THE CONTOUR????? *JB

THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT

CONSUMER STATED THAT THE ENGINE STALLS WHEN VEHICLE IS GOING DOWNWARD. ALSO STATED THE HE HIT A DEER AND AIR BAG DIDN'T DEPLOY UPON COLLISION. TS

WHILE DRIVING AT ANY GIVEN SPEED AND MAKING A TURN TO LEFT, CAR DOESN'T TURN LEFT. THEN, WHEN TURNING WHEEL SLIGHTLY MORE, VEHICLE WILL MAKE A SHARP TURN TO LEFT, CAUSING VEHICLE TO GET OUT OF THE INTENDED LANE TOWARDS VARIOUS OBJECTS, WHICH COULD RESULT IN A CRASH IF HITTING LEFT WALL OF FREEWAY. TO PREVENT A CRASH, CONSUMER MUST "FORCE" WHEEL TO RIGHT BECAUSE IT WILL NOT CORRECT ITSELF IF JUST LETTING GO. THIS DEFECT OCCURS EVERY TIME CONSUMER TURNS VEHICLE TO LEFT, AND IS ESPECIALLY BAD DURING WET CONDITIONS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

ENGINE CHECK LIGHT HAS BEEN ON, AND VEHICLE RUNS ROUGHLY. TOOK VEHICLE TO DEALER 4 TIMES. DEALER STATED THAT CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK

EMERGENCY FLASHERS CANNOT BE USED FOR MORE THAN A FEW MINUTES WITHOUT OVERHEATING THE COMPONENT THUS CAUSING A COMPLETE FAILURE OF EMERGENCY FLASHERS, TURN, PARKING, BRAKE LIGHTS,RUNNING LIGHTS. TIRES DEVELOP MAJOR CUPPING AND FEATHERING THUS CAUSING SEVERE BOUNCE AND VIBRATIONS IN THE STEERING AND HANDLING. (DOT NUMBER: 71532B TIRESIZE: 19.5)

BRAKES FAILED CAUSING CONSUMER TO REAR END ANOTHER VEHICLE, CAUSING DAMAGE TO THE FRONT END, AIR BAG DID NOT DEPLOY, THE BRAKES WERE INSPECTED AND SAID TO BE OK BUT ANOTHER ACCIDENT HAPPENED, CONSUMER BELIEVES THE PRESSURE REDUCING VALVES MALFUNCTIONED PRIOR TO RECALL RESULTING IN THE TWO ACCIDENTS. NLM

EMERGENCY BRAKE CABLE CUT BY RUBBING AGAINST TIRE ON LEFT REAR, DUE TO MISMATCHED CABLE GROMMET AND BRACKET. EITHER GROMMET OR BRACKET IS WRONG PART. EITHER AN ASSEMBLY OR DESIGN DEFECT. DAMAGES BOTH TIRE AND CABLE. CAN EMAIL DIGITAL PHOTOS.

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK