How many problems does the 2009 FORD Edge have?

The 2009 FORD Edge currently has 260 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2009 FORD Edge?

The most common problems reported for the 2009 FORD Edge are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2009 FORD Edge problem data come from?

All problem and complaint data for the 2009 FORD Edge comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2009 FORD Edge Problems

AIR BAGS

123 complaints

The contact owns a 2009 Ford Edge. The contact stated that while driving at 35 MPH, another vehicle unexpectedly sped up coming from a parking lot and collided with the contact’s vehicle. The contact stated that due to the incident, the front and rear of the vehicle were damaged. The contact also stated that the air bag warning and the air bag did not deploy during the incident. No injuries were sustained, and no medical attention was provided. However, the contact stated that the next day, the contact suffered a severe headache, and the contact went to the emergency room for medical assistance. A Police report was filed. The vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.000. The VIN was not available.

Aug 20, 2025

Crash: 1

Injuries: 1

Called dealer on 10-10-2022, 2:30pm to arrange repair and was told that the dealer would call me when parts were available. I have not been contacted by the dealer or any other party. If this is an urgent safety problem and my life may be at risk, shouldn’t this be a higher priority for the dealer and manufacturer; should I consider my potential loss of life or disability to be collateral damage? Urgent matters allowed to languish for a full year or more do not qualify as making a good faith effort to resolve a safety recall.

Oct 06, 2023

Takata Recall. The contact owns a 2009 Ford Edge. The contact stated while the vehicle was being inspected, she was made aware of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 08, 2022

Recall warning issued over a year ago and zero remedy is available yet. My vehicle has <80,000mi and has a lot of life left. These recalls take way too long to fix.

May 21, 2022

2009 FORD EDGE. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALERSHIP WAS UNABLE TO COMPLETE THE RECALL DUE TO NOT HAVING THE NECESSARY PARTS.

May 13, 2022

+ 118 more complaints for this component

SERVICE BRAKES

34 complaints

When engaging brake pedal becomes very hard to push and having to push pedal all the way to the floor where it slows finally and then stops. It does not stop when push the brake pedal like normal. Pedal at the floor still not stopping then finally stops but by that time I could have ran into another car or through at stop light. I almost hit someone because of this.

Jul 17, 2024

Advised by mechanic that there are issues with the brake booster master cylinder that are causing serious braking issues. He's seen this issue in many ford vehicles of similar age recently. Said this issue is serious and can cause major damage to vehicle and safety concerns for drivers and passengers if brakes go out when vehicle is in use.

Aug 26, 2022

Extremely hard to press brake pedal. Can not stop suddenly. Ford dealer has confirmed brake booster went out

Jun 28, 2021

PEDAL WENT HARD AND DOWN TO THE FLOOR. CAME CLOSE TO REAR ENDING CAR IN FRONT OF ME. FROM WHAT I'VE HEARD THIS IS A COMMON ISSUE AND FORD DOESN'T HAVE A RECALL, ALTHOUGH THEY DO WITH NEWER YEARS OF THE SAME MODEL. VERY DANGEROUS AND THESE CARS SHOULD HAVE A RECALL.. IT'S ABSURD THAT A BRAKE BOOSTER SHOULD FAIL AND NOT HAVE A RECALL WITH A KNOWN DEADLY ISSUE.

Oct 22, 2020

WHEN DRIVING THE VEHICLE AND NEEDING TO BREAK THE BREAK PADEL WILL GO ALL THE WAY TO THE FLOOR AND ALMOST NOT STOP. HAD BREAK PADS CHANGED BUT THE MECHANIC STATES THERE IS A ISSUE WITH THE BREAK LINE HAVING AIR IN THEM THAT CANT BE RELEASED. THE CAR CAN NOT BE DRIVEN SAFELY. WOULD LIKE SOMEONE TO CALL ME

Jul 23, 2020

+ 29 more complaints for this component

FUEL/PROPULSION SYSTEM

18 complaints

Fuel tank leaking at spot welds and mounting points. Fuel tank recall performed [XXX] @ 54,758 miles. We purchased the vehicle from a ford Dealer in Alpena MI Dean Arbour Ford in August of 2018. I have contacted this dealer about this issue as well as the Customer Care Center of Ford Motor Company. All tell me they only had a 2 year warranty on the repair. My concern is the recall was performed but did not fix this issue due to the same situation is happening with-in the same amount of time from manufacture date to the date of the original recall. They did not rectify the safety concern from the original recall they just replaced with the same style tank knowing it would fail again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 25, 2025

WE BOUGHT THIS VEHICLE A WEEK AGO. EVERY TIME WE PARK IN THE GARAGE THERE IS A STRONG GAS SMELL BUT NO SIGN OF LEAKING GAS UNDER THE VEHICLE. 2008S WERE RECALLED FOR LEAKING SEAM IN FUEL TANK BUT THIS ONE IS NOT?

Apr 03, 2021

2009 FORD EDGE AWD 80K MILES STRONG GAS SMELL AND EVIDENCE OF LEAK SEEN IN DRIVEWAY PROMPTED VISIT TO MECHANIC. LEAK DISCOVERED COMING FROM CORRODED SEAM OF FUEL TANK ON PASSENGER SIDE. NO CHECK ENGINE LIGHT EVER ALERTED ME THAT THERE WAS A PROBLEM. INTERNET SEARCH REVEALED FUEL TANK RECALL OF 128,000 FORD EDGE AND LINCOLN MKX CARS BUILT AT OAKVILLE ASSEMBLY PLANT BETWEEN SEPTEMBER 1TH, 2008 THROUGH JULY 1ST, 2010. MY CAR WAS BUILT AT THAT PLANT AT THAT TIME BUT I WAS NEVER INFORMED OF THE RECALL.(FOMOCO RECALL NUMBER: 15S31) I CALLED FORD AND THEY SAID MY CAR WAS NOT INCLUDED IN THE RECALL.

Sep 18, 2020

FRED BEANS FORD CLOSED MY RECALL ON FUEL TANK CORROSION AND SAYS ITS FINE. FORD WONT DO ANYTHING CAUSE FRED BEANS SAYS ITS FINE!

Jan 04, 2020

FUEL TANK IS LEAKING AFTER REFUELING

Oct 27, 2019

+ 13 more complaints for this component

POWER TRAIN

15 complaints

The contact owns a 2009 Ford Edge. The contact stated while operating the vehicle, there was a clucking and banging sound while shifting into reverse. Additionally, while driving in 2nd and 3rd gears, the vehicle hesitated while accelerating and decelerated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.

Mar 20, 2025

Car stalls in the midfle of driving

Jun 17, 2024

When the car is at a complete stop or at low speed and then you start to drive again or pick up speed (ex: at a stop light or in a traffic jam) the car will jerk even when coasting and it will not pick up speed. It almost sounds like a belt is unwinding but it isn't. If I pull the car over, turn it completely off and wait a minute or two, it starts up again and drives with no problem. This happens several times a week. It also has a burning smell but no smoke is visible and nothing on the dashboard shows any indication of overheating engine. I've read online that this exact issue was found in newer models of the Ford Edge. No check engine light. Definitely a transmission issue as found in other newer models. This is a very dangerous issue and needs to be recalled.

May 13, 2023

I just submitted a complaint about the transmission system. It doesn't want to drive or speed up in slow traffic or when I'm trying to drive again after stopping. Upon a search, I came across a lot of complaints concerning the Ford Edge transmission and I screenshot a complaint from another Ford Edge owner that describes my ongoing issue EXACTLY as it happens to me. The Edge has a whole lot of transmission issues and on this particular site the complaints cover Edge 2007 through 2012. The transmission definitely needs to be recalled.

May 13, 2023

The contact owns a 2009 Ford Edge. The contact stated the vehicle shifted hard while driving. The RPM revved up to high. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 210,000.

Oct 28, 2021

+ 10 more complaints for this component

UNKNOWN OR OTHER

7 complaints

On February 22 our Ford Edge exploded in our driveway. We had only been home 15 minutes at the most when we heard the explosion. The vehicle was not running. We went outside and the vehicle was fully engulfed with flames. It was completely burned down to the metal and did over $7000 in damages to our home. It was parked in our driveway next to the home. Again, the car was not running. We have contacted the Ford Motor Company, but they keep giving us different dates on when we should hear from them. We have not had any prior issues with the vehicle and there wasn't any warning signs or any smell of gas anytime before the incident. The only recall we received was about the airbag and we took it to Ford to have it taken care of. When I called Ford after the incident, the customer care representative mentioned a recall about the gas tank bracket I believe, but we never received a notification about that. We haven't removed the vehicle from our property and it's still there. Ford hasn't asked to come look at it. They only requested the fire department report.

Mar 31, 2025

Fire: 1

I was trying to see where do I take my vehicle for the recalls I have 3 under my vin number

Sep 09, 2023

Car suddenly accerlates when disengaged from parking mode and when braking. Engine speed up, rpm went from 1,000 to 3,000 in seconds

Feb 16, 2022

VISTA SUN ROOF PLASTIC CLIPS BROKE NOW SUN ROOF WILL NOT CLOSE. TRIED CLOSING THE SUN ROOF AND THE PLASTIC PICE BROKE OFF AND HIT MY ARM. THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON LINE ABOUT THIS SAME PROBLEM WITH THE SUNROOF AND IT COSTS $1400-$3000 TO FIX BECAUSE OF 1 LITLLE PLASTIC CLIP BREAKING

Sep 07, 2018

MY CAR TRIED TO GET SIRIUS XM RADIO ACTIVATED BUT NEVER COULD GET IT TO WORK IT STATED DYSFUNCTIONALL SOMETHING CAN'T REMEMBER. IS THERE BEEN A RECALL ON THESE CARS FOR THIS REASON.

Jan 31, 2017

+ 2 more complaints for this component

ENGINE

7 complaints

The contact owns a 2009 Ford Edge. The contact stated that after parking the vehicle in the garage, the contact discovered smoke coming from the garage. After driving the vehicle out of the garage, the contact saw smoke and flames coming from the engine compartment. The fire department was called to the scene and extinguished the flames. A fire report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was approximately 120,000.

Jul 16, 2021

Fire: 1

AT SPEEDS BELOW 5 MPH AS WELL AS SPEED 35-45 MPH THE TRANSMISSION WILL RUN AWAY RACE BEYOND FOOT PEDAL CONTROL. IMMEDIATE BRAKE PRESSURE IS NECESSARY TO AVOID ACCIDENT AND ALSO SHIFTING TO NEUTRAL TO REGAIN CONTROL. OCCURS WITH NO WARNING. REQUIRES EMERGENCY REACTION TIME.!!! HAS HAPPENED NUMEROUS TIMES SINCE DEC.2020 THRU YESTERDAY FEB.22,2021.

Feb 23, 2021

2009 FORD EDGE SEL. CONSUMER WRITES WITH REGARDS TO VEHICLE STALLING, BRAKES AND STEERING WHEEL LOCKED UP IN THE MIDDLE OF AN INTERSECTION. *AS CONSUMER WROTE TO FORD, WANTS FINANCIAL ASSISTANCE REPAIRING THE VEHICLE. *EA *JS

Oct 17, 2018

I OWN A FORD EDGE 2009 CAR HAD BEEN OVER HEATING FOR LITTLE WHILE. AIR CONDITION WOULD WORK WHEN DRIVING WHEN I COME TO A STOP IT WOULD OVER HEAT. I WOULD NEED TO TURN ON THE HEAT TO ALLOW IT TO COOL BACK DOWN. HAD TO REPLACE THE DOUBLE FAN ASSEMBLY COST RIGHT AT $600.00

Oct 28, 2017

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 01/06/2017*CT

Oct 05, 2016

+ 2 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

6 complaints

My tail light S and brake lights is not working the components was burnt and bulbs was burnt and we put all new bulbs and put in new components and there still not working.and I've been pulled over about 4 times cause of it thankfully I didn't get a ticket so please put a recall on this so it can be fixed I love my SUV

Sep 03, 2025

We have maintained this vehicle from its start. It has been developing a burn out on both rear turn signals in the last two years. The bulbs seem to require replacement more than once every six months. The bulbs seem to be overheating and actually melting the plastic between the bulb glass and the insert itself. Viewing this online it seems to be a problem that goes back for years and yet Ford maintains it is not their problem. I feel it's dangerous and could cause a fire if this continues and seems to affect a majority of customers.

Aug 14, 2022

I HAD TO REPLACE BOTH HEADLIGHT SOCKETS AS THEY MELTED LIKE THE RECALL I JUST READ ABOUT ON THE CROWN VICTORIAS.

Dec 22, 2015

DURING NORMAL HIGHWAY OPERATION THE RIGHT REAR TAILLIGHT FAILED. INSPECTION OF THE FAILED COMPONENT FOUND THE TAILLIGHT SOCKET HAD MELTED. THERE WAS NO PRIOR INDICATION OF CIRCUIT BREAKDOWN, IE: FUSE BLOWN, ETC. ALL PARTS WERE FACTORY INSTALLED AS NONE HAD BEEN PREVIOUSLY REPLACED FROM NEW.

Aug 22, 2015

CONTINUE RIGHT REAR TAIL LIGHT BURNOUT. PLASTIC ON BLUBS MELTED. DISCOLORATION ON SOCKET. I NOW HAVE ABOUT 100,000 MI ON THE CAR AND HAVE REPLACED 5 BULBS. I WROTE A LETTER TO FORD AND THEY REJECTED MY COMPLAINT. THIS IS A FIRE HAZARD. INDUSTRIAL PLASTIC MELTS AT ABOUT 300 OF. THIS IS A DESIGN DEFECT WHICH FORD IS IGNORING! I CAN PROVIDE PHOTOS OF BURNED OUT BULBS AND DAMAGED SOCKET. LEFT REAR TURN BULB SVL 12V 3157. *JS

Jul 08, 2014

+ 1 more complaint for this component

EXTERIOR LIGHTING

6 complaints

The contact owns a 2009 Ford Edge. The contact stated that the driver-side rear tail light bulb would frequently burn out after replacement. Upon initially taking the vehicle to a dealer, she was informed that the bulb outlet would overheat while at a stop and that the bulb receptacle had begun to melt. The contact was also informed that the same failure had occurred in the passenger side tail light; however, the bulb had yet to burn out. The contact had a preliminary diagnosis performed by an independent mechanic who stated that the bulb receptacles would need replacement. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

Nov 29, 2021

Fire: 1

THE TAILLIGHT SOCKETS MELTED WITHOUT ANY WARNING IN THE DASHBOARD. THE SOCKET PLATIC IS TOTALLY MELTED BAD

Mar 05, 2019

BRAKE AND TURN SIGNAL LIGHT SOCKET IS BURNT AND CHARRED. I HAVE HAD TO REPLACE THE BULBS AT LEAST EVERY OTHER MONTH. I WAS TOLD BY FORD THAT I MUST HAVE USED THE WRONG WATTAGE BULB. INTERNET SEARCHES SUGGEST OTHERWISE. THERE ARE COUNTLESS OTHER COMPLAINTS REGARDING THE EXTREMELY HAZARDOUS AND DANGEROUS ISSUE. FORD WILL NOT ACKNOWLEDGE THAT THERE IS AN ISSUE OR OFFER TO PAY THE $100 TO FIX THE PROBLEM.

Mar 02, 2017

REAR LEFT TURN SIGNAL BURNT OUT. REPLACED, BUT ENTIRE LIGHT ASSEMBLY INCLUDING TURN SIGNAL, BACK UP LIGHTS, AND BRAKE LIGHTS, AND REAR BACKUP SENSOR NOT WORKING NOW. REPLACED ALL BULBS AND SOCKETS FOR EACH AND STILL NOT WORKING. MECHANIC REPLACED WIRING HARNESS ON TURN SIGNAL AND FINALLY FIXED THE PROBLEM. BURNT OUT BULB WAS BLACK AND CHARRED AND SHORTED OUT THE ENTIRE DRIVERS REAR LIGHT ASSEMBLY CONTROLS AND SENSORS.

Jun 20, 2015

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE TAIL LIGHT AND TURN SIGNALS FAILED. THE LOCAL MECHANIC INSPECTED THE TAIL LIGHT AND FOUND THE LIGHT BULB SOCKET BURNED DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 60,000.

Feb 06, 2014

+ 1 more complaint for this component

ENGINE AND ENGINE COOLING

4 complaints

The contact owns a 2009 Ford Edge. The contact stated while driving at an undisclosed speed, the temperature gauge became elevated and there was steam coming from under the hood. Additionally, the contact stated that she was able to maneuver the vehicle off the road. The vehicle was towed to a local service station where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 153,000.

Sep 07, 2022

THE CAR HAS STALLED WHILE IN DRIVE THREE TIMES OVER 2 MONTHS. IT HAS OCCURRED WHILE DRIVING AT 10, 30 AND 45 MILES PER HOUR. IT IS COMPLETELY UNSAFE. *TR

Dec 12, 2014

TL*THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT TURNED THE IGNITION ON AND THE VEHICLE WAS ABLE TO START. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE TECHNICIANS PERFORMED A COMPUTER UPDATE BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS CONTACTED AND STATED THE DEALER COULD NOT DUPLICATE THE FAILURE SO NO REPAIRS COULD BE MADE. THE APPROXIMATE FAILURE MILEAGE WAS 18,500.

Feb 14, 2011

I BOUGHT MY 2009 FORD EDGE BRAND NEW (7 MILES ON IT) BACK IN MAY 2009. FOR THE PAST MONTH OR SO IT HAS BEEN STALLING OUT FOR NO APPARENT REASON. HAVE BROUGHT IT TO A FORD DEALERSHIP TWO TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG WITH THE CAR. I SEARCHED ONLINE AND HAVE FOUND THAT MANY PEOPLE HAVE BEEN HAVING THIS PROBLEM BUT THE DEALERSHIP CAN NOT FIGURE IT OUT BECAUSE THEY CAN NOT REPRODUCE THE STALLING AND NO LIGHTS COME ON SO THE DEFECT IS NEVER STORED IN THE CARS COMPUTER. FORD NEEDS TO GET THEIR [XXX] TOGETHER! NO WONDER PEOPLE REFER TO FORD AS FOUND ON ROAD DEAD. MINE SURE AS [XXX] IS. NOW I HAVE A 35 THOUSAND DOLLAR LAWN ORNAMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 18, 2010

ELECTRICAL SYSTEM,ENGINE

2 complaints

2 years ago car started losing power so took to garage for tune up. Changed spark plugs. They said that I needed one of the coils changed as well. Costly job. This did not fix the issue. Took to another shop who said that the computer needed to be changed because computer was burning out the coil. Have picture of burned coil. Again, this time replaced computer and coils ( all 6 coils. $2000 fix. Almost year later again same issue. Go back to same garage, covered in warranty. Explains to me that this is something Ford is aware of and has done nothing about. Boards are shorting out coils. They replaced computer again and charged me to install. This time is lasted only 6 months. My car only has 121,000 miles on it. I should not have replaced computer 3 times in 2 years. Tell me that this is right? I cannot drive the car at all because this will cause the engine to crack. The car needs to be towed each time. Loss of power can cause accident. Scary

Jan 07, 2025

2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - OK, ETC... ALL OK.. NO WARNING LIGHTS, NO ISSUES. THE CAR WAS IN ABOUT 1.5 MONTHS AGO FOR OIL, 3-4 MONTHS FOR SERVICE. ABOUT 8-9 MONTHS AGO, MOROONE FORD OF MARGATE (UNDER WARRANTY) FIXED AN ELECTRICAL ISSUE (WHERE NO LIGHTS WERE SHOWING) THEY CLAIMED IT WAS A FORD ISSUE AND THEY REPLACED IT (NO COST). WELL NOW THIS HAPPENED AND MOROONE FORD OF MARGATE SAID, "BLOWN ENGINE, $7,700 TO REPLACE + $400 FOR COOLING FAN." THEY SAID THE COOLING FAN BROKE (NO WARNING) AND THE ENGINE BLEW. NO WARNING, LIGHTS, ETC... WHEN I LOOKED UNDER THE HOOD WAITING FOR AAA (NO SMOKE, NO SMELL... YET A BLOWN ENGINE (FULL REPLACEMENT)... I WILL FIGHT THIS BECAUSE I BELIEVE THIS IS AN ELECTRICAL ISSUE THAT THEY TRIED TO FIX PRIOR AND THIS HAPPENED AGAIN. I ALSO DON'T BELIEVE THE ENGINE WAS DESTROYED. HOPEFULLY THE GOVERNMENT AND FORD WILL RESEARCH AND COVER THE REPAIRS / REPLACEMENT. NO WARNING LIGHTS OIL TEMP -- OK OIL PRESSURE -- OK CAR IDLED AND STALLED... APPROX. MILES 82,000. *TR

Nov 20, 2012

SEATS

2 complaints

DRIVERS SEAT ROCKS BACK AND FORTH WHEN ACCELERATING OR BREAKING. RESEARCH ON THE INTERNET OF OTHER NHTSA REPORTS SHOW THIS FROM DEALER REPORTS TO BE A FAILURE OF THE SEAT TRACK WITH AN ESTIMATED REPAIR COST OF $1100. SEVERAL 2009/2010 EDGE REPORTS ON THIS SITE. MOST UNSETTLING REPORT WAS --> "DURING AN ACCIDENT LAST YEAR THE DRIVERS SEAT BROKEFROM IT'S TRACK". HERE IS THE $35 OEM PART THAT FAILS --> Seat Track 7T4Z7866410FC. THIS HAPPENS ENOUGH WHERE THE PART IS ROUTINELY AVAILABLE ON EBAY.

Aug 15, 2021

SEATS ROCK BACK AND FORTH WHEN NOT EVEN ACCELERATING MUCH, AND SUN ROOFS HAVE ISSUES CLOSING

Nov 21, 2018

POWER TRAIN,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER CAMPBELL FORD PERFORMANCE (2541 S WINCHESTER BLVD, CAMPBELL, CA 95008; (408) 374-6131) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Dec 15, 2020

MY EDGE YOU HAVE TO PUT IT IN PARK AFTER YOU START DRIVING IT TO GET IT TO GO. THEN IT WILL DRIVE OK FOR AWHILE THEN YOU HAVE TO DO IT AGAIN. I'M AFRAID THAT I'M GOING TO GET REAR ENDED AND GET HURT. IM DRIVING IN TOWN WHEN THIS HAPPENED

Oct 26, 2020

ELECTRICAL SYSTEM

2 complaints

HAVE REPLACED BRAKE LIGHT SOCKETS DUE TO MELTING SOCKETS AND BULBS MELTING. I'VE HAD TO CHANGE THEM OUT THREE TIMES NOW WITHIN TWO YEARS. STARTED IN OCTOBER OF 2018 AND ONCE SINCE THEN AND AGAIN JUST NOW AUGUST 2020

Aug 15, 2020

BOTH SIDES REAR TAIL/STOP LIGHT SOCKETS ARE MELTED AROUND BULB

Mar 15, 2018

AIR BAGS,FUEL/PROPULSION SYSTEM

2 complaints

"TAKATA RECALL" I HAVE BEEN CALLING SINCE JUNE TO GET MY CAR REPAIRED. I WAS GIVEN A CASE NUMBER AND THEN NEVER CONTACTED. I HAVE CALLED THE 2 DEALERSHIPS IN COLORADO SPRINGS AND WAS TOLD THEY WOULD GET ME IN A RENTAL CAR AND YET THEY NEVER HAVE. I HAVE CALLED THEM EVERY WEEK AND CONTINUE TO GET THE SAME RESPONSE STATING THEY ARE WORKING ON IT. I HAVE CALLED FORD MOTOR SINCE JUNE AS WELL AND GET THE EXACT SAME RESPONSE. THE AIRBAG LIGHT ON THE VEHICLE IS NOW ON AND I HAVE A CHILD THAT I WILL NOT PUT IN THIS CAR AS IT HAS A RECALL ON IT. I HAVE TOLD THE DEALERSHIP ABOUT THE LIGHT AND THEY STATED THEY WILL CONTACT ME WHEN A RENTAL IS AVAILABLE.

Nov 26, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 17V024000 (AIR BAGS). THE DEALER (WAYNE FORD, 444 US-46, WAYNE, NJ 07470, (973) 256-8800) INDICATED THAT THE REPAIR PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). *TT CONSUMER STATED THE FUEL PROPULSION SYSTEM (PWS) 140000 AIR BAGS. VEHICLE PURCHASE DATED SHOULD BE ON OR BEFORE INCIDENT DATE, PURCHASE DATE 10/21/17 INCIDENT DATE 10/26/15 UPDATED 10/15/18*JB

Jul 26, 2018

STEERING

1 complaint

Within the last year I have replaced the right and left inner and outer tie rods, bought 4 new tires, maintained alignment and shortly after replaced the power steering hose and the driveshaft. Knowing I maintain my vehicle well, I drove myself and 4 friends 900 miles and the power steering fluid began leaking again. Mechanic tells me the rack and pinion needs replaced.I can hardly believe all this is wear and tear but it certainly caused a safety concern for me and my passengers. Now, another $2000

Jul 22, 2025

FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2009 Ford Edge. The contact stated that there was a strong fuel odor coming from the vehicle. Additionally, the contact noticed that fuel was leaking from the vehicle onto the ground. The contact who is as an independent mechanic, diagnosed the vehicle and determined that the fuel tank was leaking at the spot welds located on the upper part of the tank and at the mounting points on the fuel tank. The contact stated that the fuel tank was previously replaced under NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under the recall a second time, and that the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 157,000.

Feb 21, 2025

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Brake Booster Failure. $947.45 to repair out of pocket expense. Thank God I was not injured or killed, nor was anyone else, or property damaged, as I was able to avoid a collision. There is a class action lawsuit over this defective Ford part.

Dec 19, 2024

AIR BAGS,STRUCTURE

1 complaint

I need to know about and where I can take to fix it

Apr 02, 2024

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

Without warning while driving my vehicle loses the ability to excelerate. I am lucky I haven't been hit by another car. I patiently wait and after a few seconds it will move forward into the turn. I do not get a reading or warning lights of any kind. This has just started happening and it has occurred 4 x this week. I have an appointment to have it serviced. After reading countless on-line reports it sounds like it is a throttle body Assembly or switch issue. Sometimes it drives perfectly...I am concerned about this safety issue. My Edge is older, but only has 56,000. miles on it. I suspect that I am still covered on the extended warranty since my vehicle has lower mileage.

Oct 14, 2023

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

SUDDEN AND TOTAL LOSS OF POWER WHILE DRIVING VEHICLE IN TRAFFIC. THERE WAS WARNING, NO ENGINE LIGHT AND THERE ARE NO CODES TO DIAGNOSE. THIS IS A LIFE-THREATENING HAZARD AND SHOULD BE ADDRESSED AND NOT DISMISSED BY FORD. SOME SAY IT COULD BE SEVERAL SOLUTIONS TO THE PROBLEM BUT THE MAIN SOLUTION HAS BEEN THE THROTTLE POSITION SWITCH AND THROTTLE BODY ASSEMBLY. THIS IS A MANUFACTURING ISSUE AND SHOULD BE CONSIDER A RECALL FIX WITH NO COST TO THE OWNER.

Apr 12, 2023

STEERING,AIR BAGS

1 complaint

First when is the recall going to happen. How much longer does this safety hazard have to exist. It could kill me and everyone in the vehicle but yet nothing has been done. Driver side airbag. Your steering is a job. The power steering pump is horrid - bad bad.

Sep 01, 2021

STEERING,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

CAR IS STEERING ON IT OWN. IT ALSO HAS A LEAK IN THE GAS TANK. FRONT AIRBAGS HAVE A RECALL.

Mar 31, 2021

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

IT STARTED STALLING, AND LOSING POWER WHILE DRIVING. WHEN THE AC IS TURNED ON IT STARTED DRIVING ROUGH AT LOW SPEEDS BUT WHEN THE AC IS OFF IT RUNS ROUGH AT HIGH SPEEDS. THE THROTTLE BODY SEEMS TO BEESSED UP IT NOW RUNS ROUGH AND IDLES ROUGH. IT'S ALMOST LIKE IT DOESN'T HAVE THE CORRECT FUEL TO AIR RATIO.

Nov 11, 2020

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

1 complaint

THIS FORD EDGE WAS COMPLETELY TOTALED OUT. I HAD RECIEVED A CLASS ACTION LAWSUIT OF AN AWARDMENT OF $5,000.00 WHERE IS MY $5,000.00 I SHOULD HAVE BEEN KILLED IN THIS ACIDENT.WE CAN CONFIRM THAT WE HAVE RECEIVED YOUR ONLINE FORD WEB CLAIM (CLAIM # [XXX], CONFIRMATION CODE: WZ8YCAOD) ON SEPTEMBER 14, 2019. ALL CLAIMS ARE IN PROCESS AND WE WILL CONTACT YOU IF WE NEED MORE INFORMATION.THIS WAS FROM SEPT. 14 2019 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jul 15, 2020

Crash: 1

Injuries: 1

STEERING,SUSPENSION,WHEELS

1 complaint

I HAVE ONLY HAD EDGE SINCE 2017 AND I PURCHASED IT OUT RIGHT AND I AM NOTICING SOME THINGS THAT ARE NOT RIGHT. HARD TO STOP AND WOBBLING WHEEL ON FRONT DRIVER SIDE AND MAKES LIKE A RUBBING NOISE. BRAKES ON IT OUR WEARING OUT ALOT FASTER AND I HAVE ALREADY HAD A BLOWOUT ON HIGHWAY ON THAT TIRE AND THEY HAD TO TOW IT AND IT COST ME ALMOST $500 TO GET IT OUT AND ITS TREAD IS GETTING WORN DOWN ALOT FASTER AS WELL. I SEEN ON HERE THAT THERE IS A SPINDLE ISSUE?

May 24, 2019

Crash: 1

STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 20 MPH, THE STRUTS PUNCTURED THE HOOD. THE VEHICLE WAS TOWED TO DICK WITHAM FORD (2033 LA PORTE RD, WATERLOO, IA 50702, (319) 234-4200) WHERE THE CONTACT WAS INFORMED THAT THE WELDS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,780.

Jan 30, 2019

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE HORN FAILED TO SOUND, THE ELECTRONIC FUNCTIONS ON THE STEERING WHEEL FAILED TO OPERATE PROPERLY, AND THE AIR BAG INDICATOR WAS ILLUMINATED. THE DEALER (PARKWAY FORD, 2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, 1-(877) 836-4271) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Nov 16, 2018

SUSPENSION,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

I RECEIVED A LETTER FROM FORD ABOUT NOV/DEC 2017 ADVISING ME OF THE RECALL ISSUES FOR MY VEHICLE. I HAVE NOT BEEN ABLE TO SPEAK TO A FORD CUSTOMER SERVICE REP, AND MY DEALER NOR THE FINANCE COMPANY KNOW WHAT TO DO. I RECEIVED A MORE RECENT LETTER FROM FORD WITH OPTIONS AND STATING THAT THE PARTS REQUIRED ARE STILL NOT AVAILABLE. I NEED TO SPEAK TO SOMEONE BECAUSE I AM AFRAID OF ALL THE RECALL ISSUES SURROUNDING MY VEHICLE. I KEEP THE MAINTENANCE UP ON MY VEHICLE BUT I HAVE BEEN EXPERIENCING SAFETY ISSUES WHILE DRIVING, LIKE MY VEHICLE THREATENS TO STOP FOR NO APPARENT REASON WHILE I'M DRIVING IT. I CAN'T AFFORD TO CONTINUALLY PAY FOR REPAIRS OR EVEN JUST BE WITHOUT MY VEHICLE BECAUSE I'M THE ONLY INCOME FOR MY FAMILY!

Jun 24, 2018

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

BOOSTER ON CAR BRAKES NO GOOD, BOUGHT FROM CAR DEALERSHIP LESS THEN 3 YEARS AGO

Feb 07, 2018

TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING INDICATORS RANDOMLY FLASHED. THE BRAKES FAILED TO FUNCTION WITHOUT FORCE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH ABS SENSORS. THE DEALER DETERMINED THAT THERE WAS NO MANUFACTURER RECALL TO ADDRESS THE REPAIR. THE BRAKE PEDAL WAS SPONGY WHEN THE INDICATOR ILLUMINATED. WHEN THE INDICATOR WENT OFF, THE BRAKES FAILED TO FULLY ENGAGE WITHOUT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/06/17*LJ *CN

Feb 17, 2017

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR SENSOR ERRONEOUSLY INDICATED THAT THE DOOR WAS OPEN, WHICH CAUSED THE INTERIOR LIGHTING AND EXTERIOR MIRROR LIGHTS TO REMAIN ILLUMINATED WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Oct 28, 2016

VEHICLE SPEED CONTROL

1 complaint

I HAVE A 2009 FORD EDGE LIMITED AND ABOUT TWO WEEKS AGO, I NOTICED THAT AN ORANGE WRENCH LIGHT APPEARED AND THEN MY CAR WOULD LOOSE POWER. IT NEVER COMPLETELY SHUT OFF BUT IT WOULD NO LONGER ACCELERATE AND BEGIN SLOWING DOWN UNTIL IT COMPLETELY STOPPED. IT HAPPENED TO ME DURING RUSH HOUR TRAFFIC WHEN I WAS GETTING OFF THE HIGHWAY. THIS PROBLEM COULD HAVE CAUSED AN ACCIDENT! I TOOK MY EDGE INTO THE FORD DEALERSHIP TODAY FOR A FUEL TANK RECALL AND TOLD THEM ABOUT THIS PROBLEM. I GOT A PHONE CALL FROM FORD A FEW HOURS LATER EXPLAINING THAT THE ISSUE WAS RELATED TO THE VEHICLES THROTTLE BODY THAT NEEDS TO BE REPLACED. ITS GOING TO COST OVER $600 FOR THEM TO REPLACE IT! I WENT ONLINE AND DISCOVERED THAT SEVERAL OTHER FORD EDGE OWNERS ARE HAVING THE EXACT SAME PROBLEM AND ARE TOLD THEY NEED TO REPLACE THE THROTTLE BODY. THIS SHOULD BE MADE A RECALL AFTER HAVING SEEN SO MANY OTHER COMPLAINTS OVER THE ISSUE!

Aug 08, 2016

WHEELS,SERVICE BRAKES

1 complaint

BRAKES SEEM TO FAIL TO ENGAGE, SOMETIMES THEY ARE HARD TO PRESS AND THEN WILL GO ALL THE WAY TO THE FLOOR. SOMETIMES THE ENGAGE REALLY HARD AND CAUSE ME TO SNAP FORWARD HARD. I TALKED TO FORD AND THEY SAY THERE ARE NO CURRENT RECALLS OR ISSUES WITH THE BRAKING SYSTEM. VEHICLE MOVING AND ALSO WHEN IDLING AT STOP SIGN I HAVE TO PUT IN NEUTRAL TO PREVENT THE CAR FROM MOVING.

Jun 17, 2016

SERVICE BRAKES,VISIBILITY/WIPER

1 complaint

NOT SURE WHAT TAKATA INFLATORS MEANS I WAS I ONLY TYPING WHAT WEBSITE ASKED OF ME TO TYPE ON THE FIRST LINE OF EVERY PAGE.

May 19, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

THE PASSENGER DOOR AJAR LIGHTSTAYS ON AND WON'T GO OFF AND THE DOORS WILL NOT LOCK. THIS HAPPENS WHEN I START MY CAR , DRIVE MY CAR AND WILL ONLY GO OFF WHEN I TURN OFF THE ENGINE. IN MY OPINION THIS CONSTITUTES A MAJOR SAFETY HAZARD WHAT WITH THE DOORS NOT LOCKING.

Apr 25, 2016

WHEELS

1 complaint

I PURCHASED THE 2009 FORD EDGE SPORT ON AUGUST 29, 2009. I FIRST EXPERIENCED AIR LEAKAGE FROM MY RIMS IN DECEMBER 2009 AND I TOOK THE CAR TO TOM WOOD FORD IN JANUARY 2010. I HAD THE CAR BACK TO TOM WOOD SEVERAL TIMES AND IN OCTOBER 2010 FORD REPLACED ALL 4 WHEELS WITH NEW ONES. HOWEVER I HAVE CONTINUED TO HAVE THE AIR LEAKAGE DURING COLD WEATHER. I HAD TO TAKE THE CAR TO A TIRE SHOP AND REALIZED THIS IS A DEFECT WITH THESE WHEELS. EVERY 4 TO 6 MONTHS THEY HAVE TO HAVE THE TIRE REMOVED AND THE WHEEL CLEANED OF THE CORROSION THAT DEVELOPS ON THE INSIDE OF THE RIM. FORD HAS REFUSED TO FIX THIS PROBLEM AND IT AFFECTS ALL 2009 FORD EDGE SPORTS WITH THE 22 INCH WHEELS. THIS IS A SAFETY ISSUE AND CAN CAUSE HANDLING ISSUES. IN FACT IN JANUARY 2014 I HAD TO PURCHASE A NEW TIRE BECAUSE THE AMOUNT OF AIR LOST FROM MY INDICATOR GOING OFF AND ME GETTING TO A SPOT I COULD ADD AIR DAMAGED THE TIRE BEYOND REPAIR. *TR

Mar 11, 2015

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

BRAKE LIGHT BULBS BURNING OUT RESULTING IN A LOSS OF TURN SIGNALS AND BRAKE LIGHTS . THE CONNECTOR IS DISCOLORED DUE TO HIGH HEAT (CURRENT). COMPANY IS COVERING UNDER WARRANTY BUT HAS NOT ISSUED A TECHNICAL BULLETIN. *TR

Apr 01, 2014

SUSPENSION

1 complaint

TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WERE NO FAILURES DETECTED FROM THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TAKEN WEEKS LATER TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WAS A BROKEN SEAL FROM THE AXLE WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 70,000. THE VIN NUMBER WAS NOT AVAILABLE.

Nov 28, 2012

Fire: 1

SERVICE BRAKES, HYDRAULIC

1 complaint

TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE COMING TO A STOP SIGN AND DEPRESSING THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

Feb 09, 2011

VEHICLE SPEED CONTROL,INTERIOR LIGHTING

1 complaint

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THERE HAVE BEEN NO CRASHES OR DEATHS YET, HOWEVER I WANT TO REPORT AN UNSAFE AND DANGEROUS CONDITION THAT I CAN NOT GET FORD MOTOR CO TO RECOGNIZE IN MY 2009 FORD EDGE VIN:[XXX] . AT DUSK AND OTHER LIGHTING CONDITIONS THAT SIMULATE DUSK THE INSTRUMENTS AND SPEEDOMETER IN PARTICULAR, CAN NOT BE SEEN. THIS IS AN UNSATISFACTORY CONDITION THAT FORD SAYS"FALLS WITHIN OUR SPECIFICATIONS. PLEASE HELP! *TR

Mar 04, 2010

STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES

1 complaint

I CONTACTED THE NHTSA IN MAY OF 2009 BECAUSE FORD MOTOR COMPANY REFUSED TO HONOR MY WARRANTY AND GIVE MY A CAR THAT WAS DRIVABLE. I PURCHASED A BRAND NEW FORD EDGE WITH 45 MILES. THE DEALER TOLD ME TO HIT THE ROAD AFTER THREE SERVICE REQUEST, TO REPAIR MY CAR DELIVERED WITH A BAD FRAME. I HAVE BEEN FORCED TO DRIVE THIS CAR FOR ALMOST ONE YEAR NOW WITH NO HELP FROM ANYWHERE. I COMPLAINED AT LEAST FOUR TIMES TO NHTSA ABOUT MY STEERING, SUSPENSION AND MY BRAKES FAILING. TOYOTA OWNERS GET HELP, BUT NOT AMERICANS. FORD MOTOR COMPANY TOLD ME DO NOT COME BRING MY CAR BACK FOR SERVICE ANYMORE BECAUSE THERE ARE NOT GOING TO HONOR MY WARRANTY. ALMOST ONE YEAR LATER I GUESS THEY WERE RIGHT. WHAT IS A WARRANTY? MY HANDS HURT AND THERE IS NO JUSTICE FOR AMERICAN CONSUMERS STUCK WITH BAD PRODUCTS, ONLY DEATH OR INJURY WILL HELP YOU GET A DEPENDABLE AMERICAN MADE CAR. *TR

Feb 11, 2010

Injuries: 1

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

SAFETY- ON APRIL 30,2009 I PURCHASED A NEW 2009 FORD EDGE. ON MEMORIAL DAY, 2009, 1 MONTH AFTER IT WAS PURCHASED AND WITH APPROX. 1200 MILES ON IT IN HEAVY TRAFFIC ON THE NYS THRUWAY IT MADE A LOUD CLUNKING SOUND, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. VEHICLE WOULD NOT MOVE, IT HAD TO BE TOWED. WAS TAKEN IN FOR SERVICE, THEY FOUND NOTHING. ON OCTOBER 31, 2009, AGAIN, I WAS ON THE NYS THRUWAY, IT DID THE SAME IDENTICAL THING, MADE A LOUD CLUNKING NOISE, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. BOTH TIMES I WAS BARELY ABLE TO MAKE IT TO THE EDGE OF THE ROAD. I CALLED FOR A TOW TRUCK, BUT IN THE MEANTIME THIS TIME IT STARTED AFTER ABOUT 15 MINUTES. THE CHECK ENGINE LIGHT WAS ON UNTIL THE NEXT MORNING AND THEN IT WENT OFF. AGAIN, I TOOK IT IN FOR SERVICE, AGAIN, THEY FOUND NOTHING. THEY SAID THERE WAS NO CODES SHOWING UP FOR ANYTHING WRONG. THIS IS A SEVERE SAFETY ISSUE. SOMEONE COULD GET KILLED WHEN THIS HAPPENS AND I HAVE VERY SMALL GRANDCHILDREN THAT COULD BE WITH ME. I AM NOT COMFORTABLE DRIVING THIS VEHICLE. I CONTACTED FORD DIRECT AND A SPECIALIST FROM FORD CONTACTED ME TODAY BY THE NAME OF DENISE. SHE SAID FORD WOULDN'T REPLACE ANY PARTS WITHOUT A CODE COMING UP IN THEIR COMPUTER. I ASKED HER IF THEY WERE GOING TO JUST WAIT UNTIL SOMEONE WAS KILLED AND SHE SAID THAT FORD WILL NOT APPROVE ANY PARTS BEING REPLACED SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. FORD HAS NOW PUT APPROXIMATELY 500 MILES THEMSELVES ON THE VEHICLE TEST DRIVING IT, AND I STILL HAVE NO SOLUTION. THIS IS NOT RIGHT. THIS IS EXTEMELY DANGEROUS AND SOMETHING NEEDS TO BE DONE TO RECTIFY THIS SITUATION. ANY HELP THAT YOU CAN OFFER WOULD BE VERY MUCH APPRECIATED. *TR

Nov 16, 2009

VISIBILITY

1 complaint

THE INSTRUMENT PANEL CONTRAST IS INADEQUATE IN MY 2009 FORD EDGE. THE GRAY BACKGROUND DOES NOT PROVIDE ADEQUATE CONTRAST IN MANY DAYLIGHT SITUATIONS TO ALLOW SAFE REVIEW OF SPEED ALONG WITH FUEL LEVEL, ENGINE TEMP, AND RPM. THE PRIMARY CONCERN IS THAT THE DRIVER MUST TURN ATTENTION FROM THE ROAD TO TRY TO READ THE GAUGES IN DAYLIGHT CONDITIONS THUS CREATING A POTENTIALLY UNSAFE OPERATING CONDITION. I HAVE REPORTED THE PROBLEM TO FORD AND MY LOCAL DEALER. THE LOCAL DEALER HAS INDICATED THAT HE HAS RECEIVED OTHER COMPLAINTS ABOUT THIS CONDITION, BUT AT THIS TIME THERE IS NO RESOLUTION OFFERED BY FORD. FORD INDICATES THIS VEHICLE OPERATES WITHIN THE SPECIFICATIONS FOR MAKE/'MODEL. THE NIGHT TIME READABILITY IS GOOD. THIS IS ONLY A DAYLIGHT ISSUE UNDER DIFFERING LEVELS OF AMBIENT LIGHT. *TR

Sep 30, 2009

SUSPENSION,SERVICE BRAKES, HYDRAULIC

1 complaint

TL*THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE SUSPENSION WAS FAULTY AND THE BRAKES FAILED. WHEN SHE DEPRESSED THE BRAKE PEDAL AT 8 MPH, SHE HEARD A LOUD GRINDING NOISE AND THE VEHICLE WOULD NOT STOP. IF THE ABS HAD NOT ENGAGED, SHE WOULD HAVE BEEN UNABLE TO STOP COMPLETELY. THE DEALER TEST DROVE THE VEHICLE AND COULD NOT FIND ANY FAILURES. THE CONTACT INFORMED THEM THAT THE SUSPENSION NEEDED TO BE REPAIRED FIRST AND THEN THE VEHICLE SHOULD BE TEST DRIVEN AT OVER 40 MPH IN ORDER TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE CONTACT NOT TO BRING THE VEHICLE BACK. THE FAILURE MILEAGE WAS 4,020.

Jun 11, 2009

2009 FORD Edge Problems & Complaints

Complaints by Component

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