2010 FORD Edge Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
671
Complaints Reported
Complaints by Component
AIR BAGS
270 complaints
I took my 2010 ford edge to have a air bag recall repaired. The air bag was fixed, the air bag light cleared. I drove about 3 miles home and the light reappeared, I checked the code and it was B2293-03 air bag fault. My wife called right away and told them the light came on and the car can't be inspected until it's clear. They told my wife it would be $200 to take a look at a repair they literally just took their hands off of. All I want is this safety feature fixed right without the $200 fee which is crazy when I just picked it up.
Jul 15, 2025
Vehicle is in St Thomas, United States Virgin Islands. Vehicle has two recalls for airbags due. Our local Ford dealership (Metro Motors) states they do not perform safety recalls on vehicles.
Sep 02, 2024
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag light failed to illuminate while a passenger was seated in the passenger's side front seat. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000. Parts distribution disconnect.
Feb 10, 2023
Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Dec 16, 2021
It has been 9 months since the alert was sent out (March 2021). We have still been using the vehicle.
Dec 16, 2021
+ 265 more complaints for this component
SERVICE BRAKES
134 complaints
There is a noise coming from the interior of my car, near the brakes that makes a high pitched noise and is causing the brake to feel a bit hard when pressed. It is believed that the brake booster has malfunctioned. There is a customer satisfaction program listed as 13N02 in regard to the extended warranty coverage for brake boosters. Is my vehicle eligible to be covered on this warranty?
May 06, 2025
The contact owns a 2010 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and felt abnormally stiff. As a result, the vehicle failed to slow down as intended. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.
Apr 11, 2025
My brake power booster needs replacing urgently. There is currently a recall for 2010 Ford Edge (2010-2014 Edge & MKX Vehicles specifically). My Edge however is not included. I do not understand why. This is the recall I am referring to: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 18, 2025
The contact owns a 2010 Ford Edge. The contact stated while driving into an apartment complex parking lot, the brake pedal was depressed but felt stiff and failed to travel downward. The contact was unable to stop the vehicle. There was no warning light illuminated. The vehicle drove over the curb, crashed into two HVAC units located in front of the apartment building, and the vehicle stopped. The contact was in shock and unintentionally turned off the vehicle while the vehicle was in drive(D). The air bags did not deploy. The contact sustained whiplash and trauma. The contact received assistance from emergency units but refused to be taken to the hospital. A police report was filed. A mobile mechanic diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the front grill of the vehicle was damaged due to the collision. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.
Feb 27, 2025
Brake booster failed. This is an known problem with year and model. Ford says recall doesn't apply to vin.
Dec 17, 2024
+ 129 more complaints for this component
POWER TRAIN
35 complaints
Engine check engine light come on and off. Transmission slipping in second gear. Took it to the local dealership for diagnostic. Was told that the torque convertor needed replacing. Had the convertor replaced but did not solve the problem.
Apr 04, 2023
The contact owns a 2010 Ford edge. The contacts stated that after shifting into reverse(R), the gear shifter remained stuck in reverse(R). There was no warning light illuminated. The contact turned off and restarted the vehicle several times until the gear shifter responded as needed. The contact stated that the failure had been reoccurring. The vehicle was taken to the local dealer, where it was diagnosed that an unknown part needed to be replaced; however, the part was discontinued. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,693.
Mar 13, 2023
The contact owns a 2010 Ford Edge. The contact stated that the gear shifter seized and the vehicle was difficult to shift into gear. The contact stated that the gear shift indicator showed that the vehicle was in park(P) however, the transmission was in reverse(R). The contact also stated that the parking brake was inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a fractured shifter cable. The failure recurred recently and the vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.
Jun 17, 2022
The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle made an abnormal clanging sound, jerked, and hesitated to respond. There was no warning light illuminated. The contact also stated that the vehicle would fail to reverse upon placing the gear shifter reverse. The vehicle was towed to an independent mechanic where the failure was diagnosed as a defective transfer case. The dealer was notified of the failure and informed the contact that his VIN was not subjected to a recall for the transmission. The manufacturer was also notified of the failure and referred the contact to the NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.
Mar 01, 2022
The contact owns a 2010 Ford Edge. The contact stated that while driving at 35 MPH, she heard an abnormal whining sound coming from the front of the vehicle and she noticed a strong abnormal odor. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the 4WD differential transfer unit had failed and was leaking fluid. The dealer advised the contact that the failure was unserviceable and the entire transfer unit needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under an unknown contract. The contact contacted other unknown dealers who also advised her the failure was unserviceable and the entire transfer unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 111,500.
Feb 23, 2022
+ 30 more complaints for this component
ENGINE
25 complaints
The contact owns a 2010 Ford Edge. The contact stated while driving 65-70 MPH on the interstate, the vehicle inadvertently stalled. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway and remained on the side of the roadway. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 242,000.
Oct 26, 2022
I was driving home in my 2010 Ford Edge that has150,000 miles on it at the speed of 55 mph when it stopped accelerating and then just shut down. It did not overheat, there were no alarms, alerts or lights that went off on the car. After coasting to the side of the road I got out and looked under the hood of my car I noticed that the antifreeze was leaking. My husband was able to add anti freeze to the vehicle and we drove home and parked it until we could find a mechanic that could figure out what happened. I called mechanics in the area and explained what happened. The local mechanics we spoke to stated that it sounded like the water pump went and that they were not comfortable doing the repair due to the amount of labor required. I found a mechanic willing to work on my truck and had my Ford Edge towed to his shop. After looking it over I was told the water pump leaked into the engine which the dealership said was catastrophic and that I needed a whole new engine and water pump. The technician said it may have been leaking into the engine for several days without warning. A water pump should be a simple repair, however the way that it happened caused engine failure and requires an entire engine replacement. My truck no longer functions or operates in any capacity. I believe this engine failure was the direct result of the location of the water pump which was "internally" in the engine. This is a poor vehicle design and a safety concern for Ford. Total cost for this repair is $8,300. At this time the vehicle has not been inspected by the manufacture, police or insurance representatives.
Oct 19, 2022
We take good care of our cars and we do all required maintenance and oil changes but we are now facing a water pump failure that caused my engine to fail without any warring. On Wednesday March 9th I was passing a Semi Truck on a County Road and I heard a pop then lost all power and smoke came from under my hood. I had a guarding angel with me that day because there was another Semi truck approaching me in the passing lane and both Semi trucks slowed way down so that I was able to pull over. I saw my life flash before my eyes. This repair is going to cost us $4,700.00 or more if they should find any additional damage to my engine once they get all the parts to fix the car. How can a modern day car cost $4,700.00 to fix a water pump that caused the engine failure and overheat without A SINGLE WARNING!!! It seems like maybe Ford should look into recommending or insist that these internal WATER pumps be serviced/replaced at a reasonable mileage point maybe 80,000 or 100,000 miles to prevent a catastrophic loss. Water pumps will never out last an engine so getting them replaced early would help protect the engine and other damage that could happen. Just 8 days before my engine failed my car was in a Ford dealership garage for Oil Change, a cooling system flushing, belts and spark plugs replaced, not sure why at that time there was not something said about replacing the water pump? I know that The Ford Company is well aware of this issue so why would this information not be passed along to all dealership so that the service/maintenance garage personal know what to do to prevent this from happening. I would like to help prevent this issue from happening to anyone else. Next time someone might die, I almost did because of the engine failure on a simple water pump .
Mar 25, 2022
8.16.21was driving home, no lights, no warnings, no smoke nothing no indication of any kind and I lost all power to operate the vehicle. I was unable to start the car and up to this point car was running fine, had car towed to local mechanic after inspecting the car mechanic found water pump blew up and pully ruptured filling my entire engine with coolant and now I am out of a car due to the engine being destroyed. After extensive reviewing it appears this is a known issue with the 2007-2010 Ford Edges and Ford has yet to step up to the plate and address this known issue. Look on Facebook under Ford Motor Company and see how many other owners are having this issue. How can you run a business knowing this happens and then not being able to back it up by fixing the issue. I could have had another 4-5 years with my car and now I have to have burden and cost of finding a new car due to negligence on Fords part. I truly enjoyed my Ford Edge however in the future I will no longer drive any type of Ford car or Lincoln knowing this is how you treat known issues. I'm just glad it was not -30degrees out and this happened. Shame on Ford. I will also spread the word about this issue and to anyone else thinking of buying a Ford. I have the estimate for a new engine let me know when the check will be in the mail to have my car repaired!!!
Aug 18, 2021
WE WERE DRIVING ALONG AND ALL OF A SUDDEN THE ENGINE LIGHT COMES ON AND THERE WAS A LOUD POP. IT STARTED OVERHEATING AND IT WAS ALL WE COULD DO TO GET IT BACK TO OUR HOUSE. WE WAS ON A COUNTRY ROAD. IT WAS RUNNING FINR TILL THE LOUD POP.
Oct 04, 2020
+ 20 more complaints for this component
EXTERIOR LIGHTING
13 complaints
I RECENTLY REPLACED MY BRAKE AND TURN SIGNAL LIGHT BULB CONSTANTLY AND NOTICE THE SOCKET IS BURNT . SO I TOOK IT TO THE DEALERSHIP I HAD IT REPLACED. A YEAR LATER THE SAME INSTANCE HAPPEN AGAIN SO I TOOK IT TO THE DEALERSHIP I HAD TO REPLACE AGAIN. I'M NOTICING A PATTERN THAT SOCKET FOR THE TURN SIGNAL AND BRAKE LIGHT ARE BURNING OUT
Jan 04, 2020
REAR STOP LIGHT BULBS KEEP BURNING OUT WITH PLUGS EVERY FEW MONTHS
Oct 17, 2018
REAR TURN SIGNALS KEEP GOING OUT ABOUT EVERY 3 TO 4 MONTHS. BOTH REAR TURN SIGNAL SOCKETS PASSENGER AND DRIVER SIDE.
Jun 02, 2018
THE REAR TAIL LIGHT BULBS HAVE A VERY SHORT LIFE SPAN, EVERY TIME I REPLACE ONE, THE BASE OF THE BULB IS ALWAYS MELTED. THE SOCKETS THEMSELVES ARE BURNT, WHY ARE THESE TAIL LIGHTS GETTING SO EXCESSIVELY HOT?
Jun 19, 2017
MY REAR TURN SIGNALS HAVE BEEN WORKING INTERMITTENTLY LATELY AND I THOUGHT IT MIGHT BE THE BULB. WHEN I WENT TO REPLACE THE BULB I NOTICED THAT THE BULB SOCKET APPEARS TO BE BURNT. I IMMEDIATELY WENT ONLINE TO SEE WHAT NEEDS TO BE DONE AND REALIZED THAT THERE ARE A BUNCH OF OTHER FORD EDGES OUT THERE WITH THE SAME PROBLEM. I FELT IT WAS NECESSARY TO REPORT IT IN CASE THIS IS A SAFETY ISSUE THAT COULD RESULT IN A FIRE. THE FORD DEALERSHIP CLAIMS THAT THEY DO NOT KNOW OF ANY OTHER COMPLAINTS, YET WHEN I LOOK ONLINE, I SEE A WHOLE LOT WITH THE SAME ISSUE.
May 21, 2017
+ 8 more complaints for this component
ENGINE AND ENGINE COOLING
12 complaints
The contact owns a 2010 Ford Edge. The contact stated while driving 40 MPH, the engine started to overheat. The contact added coolant to the reservoir however, the contact became aware that coolant was leaking from the vehicle. There was no warning light illuminated. The vehicle was driven to an independent mechanic where it was diagnosed with water pump leaking failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000.
Jan 30, 2025
The contact owns a 2010 Ford Edge. The contact had taken the vehicle to an independent mechanic, and it was discovered that there was coolant inside the oil. The vehicle was towed to another independent mechanic who confirmed the failure and informed the contact that the engine needed to be replaced. The dealer was notified of the failure and provided and estimate for a diagnostic test however, the contact declined to have the vehicle diagnosed. The vehicle was towed to the residence where it remained. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 161,000.
Nov 19, 2024
The contact owns a 2010 Ford Edge. The contact stated while operating the vehicle, there was a burning odor inside the vehicle. Upon inspection, it was discovered that the coolant reservoir was empty, the engine oil dip stick read full, and the oil was discolored. The vehicle was taken to the local service center where the mechanic discovered water in the engine oil. The mechanic diagnosed the vehicle and determined that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
Feb 24, 2023
The contact owns a 2010 Ford Edge. The contact stated that while driving approximately 30 MPH, the engine temperature gauge indicated that the engine was overheating. The vehicle was later driven to an independent mechanic who diagnosed that the engine was damaged due to a faulty internal water pump which had caused coolant to mix with the engine oil. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 117,000.
Jul 29, 2022
The contact owns a 2010 Ford Edge. The contact stated that while driving at an unknown speed, an abnormal noise was heard coming from the engine compartment. No warning lights were illuminated. The contact stated that he pulled over on the side of the roadway, opened the hood, and noticed that the antifreeze reservoir container was empty. The vehicle was taken to the dealer where the failure was diagnosed as a defective water pump that needed replacement. The contact stated that the repair was not completed because the dealer could not guarantee that the engine was not damaged. The vehicle was not repaired but was towed back to the residence. The manufacturer was notified of the failure but offered no assistance. A case was opened. The approximate failure mileage was 148,000.
Jul 18, 2022
+ 7 more complaints for this component
SERVICE BRAKES, HYDRAULIC
12 complaints
The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, there was a slight resistance, causing the contact to apply more pressure while depressing the pedal. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed. The mechanic informed the contact of the Technical Service Bulletin: 13N02 which was associated with the NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) and 10246076 (Service Brake, Hydraulic); and advised the contact check if the vehicle was included. The dealer was contacted and confirmed that the vehicle was not included in the TSB. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) or 10246076 (Service Brake, Hydraulic). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.
Nov 19, 2024
The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal airy sound, became spongy, and travelled down to the floorboard, and the vehicle responded. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the manufactured date. The failure mileage was approximately 142,000.
Jul 01, 2024
The contact owns a 2010 Ford Edge. The contact stated that while driving on multiple occasions at various speeds, she observed a hissing noise emanating near the brake pedal. Additionally, when the brake pedal was depressed, the brake pedal was firm, and the vehicle failed to stop as intended. The contact pumped the brake pedal and the vehicle rolled to a stop. The vehicle was towed to an independent mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired but the failure reoccurred three hours later. The vehicle was taken to another independent mechanic where it was diagnosed that the power brake booster valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Jun 28, 2024
The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. Additionally, the brake pedal felt spongy, with a hissing sound while depressing the brake pedal. The vehicle was taken to the local service center which diagnosed that the power brake booster and master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.
May 15, 2024
The contact owns a 2010 Ford Edge. The contact stated that while reversing at approximately 3 MPH, the brake pedal was depressed to slow the vehicle before entering the roadway, and the brake pedal had an abnormal amount of resistance. The contact stated that he used added pressure to depress the brake pedal and heard an abnormal hissing sound. The contact stated that while the vehicle was in drive(D) the failure recurred while depressing the brake pedal. The contact stated no warning light was illuminated. The failure was intermittent at first but became a constant failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The mechanic informed the contact that there was a recall by the manufacturer for the brake booster. The contact called a dealer and was informed that there was no open recall associated with VIN related to the brake booster. The manufacturer was informed of the failure. The failure mileage was approximately 105,000.
Nov 29, 2023
+ 7 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
I AM REPORTING A VERY SERIOUS PROBLEM WITH THE WARNING MONITOR SENSOR SYSTEMS ON MY 2010 FORD EDGE. AS YOU MAY KNOW THERE IS A 'DOOR AJAR SENSOR' NOTIFICATION SYSTEM NOTIFYING THE DRIVER OF A DOOR BEING AJAR. THE PROBLEM IS THE SENSOR CONSTANTLY FAILS WHEN THE DOOR IS NOT AJAR OR SEEMS TO NOT BE AJAR. THERE ARE SEVERAL PROBLEMS WHEN THERE IS THE DISPLAY ONE: 'NOT SURE DOORS ARE LOCKED, ESPECIALLY WHEN ONE IS TRANSPORTING CHILDREN. 'CAN NOT LOCK THE CAR DOORS ' THIS IS A MAJOR SAFETY HAZARD WITH CHILDREN IN THE CAR. ALSO, WITH THE GREAT INCREASE IN 'CAR JACKINGS', NOT BEING ABLE TO LOCK THE DOORS MAKES THE FAMILY VERY VULNERABLE. 'NEXT, THE DISPLAY LEAVES THE INTERIOR LIGHTS ON PUTTING AN UNNECESSARY DRAIN ON THE CAR ELECTRICAL SYSTEM. THIS COULD ADVERSELY SAFETY OF THE OTHER ELECTRICAL SYSTEMS CAUSING A FAILURE IN TRAFFIC. 'THE WARNING MESSAGE NEVER TIMES OUT AND COMPLETELY BLOCKS THE DASHBOARD DISPLAY PREVENTING OTHER WARNING MESSAGES OR THE SYSTEM BACK UP OBSERVATION FROM WORKING. FORD HAS KNOWN OF THIS PROBLEM FOR SEVERAL YEARS AND REFUSES TO ISSUE A RECALL IN ORDER TO CORRECT THIS SAFETY PROBLEM.
Oct 04, 2016
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRUNK DID NOT RESPOND TO THE KEY FOB. WHEN THE KEY FOB WAS PRESSED, THE TRUNK OPENED AND CLOSED REPEATEDLY. ONCE THE TRUNK WAS CLOSED MANUALLY, THE INTERIOR LIGHTING IN THE VEHICLE REMAINED ILLUMINATED, WHICH DRAINED THE BATTERY. THE CONTACT HAD TO TAKE THE CABLES OFF OF THE BATTERY AT THE END OF EACH DAY TO KEEP THE BATTERY FROM DRAINING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 91,967.
Aug 19, 2016
VOTH TAIL LIGHT/TURN SIGNAL BULBS ARE MELTED IN THEIR SOCKETS AND THE SOCKETS THEMSELVES ARE BURNT
Dec 04, 2015
VEHICLE WAS PARKED...WENT TO START VEHICLE...BRIGHT LIGHT INDICATOR WAS ON DASHBOARD, UNABLE TO MOVE VEHICLE OUT OF PARK UNLESS MANUALLY DONE, WHEN VEHICLE STARTS ALL INDICATORS ON INSTRUMENT PANEL COMES ON, NOTICES UNDER THE COMPUTER OUTPUT ON INSTRUMENT PANEL INDICATES A HOST OF PROBLEMS, SO BASICALLY THE COMPUTER HAS FAILED TO SOME NATURE CAUSING ERRORS TO SHOW. HAZARDS DON'T WORK, BRAKE AND TURN SIGNALS DON'T WORK, BUT THE VEHICLE WILL START AT LEAST UNTIL THE BATTERY IS DEAD FROM THE LIGHTS ON THE INSTRUMENT PANEL RUN IT OUT. HAD THIS COVERED UNDER WARRANTY TWICE THIS IS THE THIRD OCCURRENCE WITHOUT DETERMINATION OF PROBLEM. VEHICLE HAS TO BE TOWED TO DEALERSHIP FOR REPAIR...I BELIEVE RESETTING THE COMPUTER IS THE ONLY OPTION BECAUSE DIAGNOSTICS RUN DO NOT INDICATE A KNOWN PROBLEM. MY BELIEF IS THAT AFTER 3 OCCURRENCES OF THIS THE COMMON DENOMINATOR IS A STRONG ELECTRICAL STORM OCCURRING PRIOR TO THE COMPUTER FAILING. THE VEHICLE HAS NOT BEEN HIT BY LIGHTNING, BUT, THERE HAS BEEN HEAVY STRIKES AROUND OR NEAR THE VEHICLE THAT UPSET THE COMPUTER...JURY IS STILL OUT ON MY THEORY, BUT THIS IS WHAT I HAVE OBSERVED. *TR
Aug 01, 2013
2010 FORD EAGLE. CONSUMER WRITES REGARDING DEFECTIVE GAUGES *TGW THE CONSUMER STATED SHE NOTICED IT WAS IMPOSSIBLE TO READ THE GAUGES WITH JUST A GLANCE. WHEN THE CONSUMER LOOKED DOWN AT THE GAUGES, IT WAS TOTALLY BLACK. SHE STATED SHE HAD TO BLINK FREQUENTLY TO GET HER EYES TO ACCOMMODATE TO THE DARKNESS OF THE INSTRUMENT PANEL. *JB THE CONSUMER ALSO STATED WHILE DRIVING IN RAINY CONDITIONS, DURING DAY LIGHT HOURS WITH THE LIGHTS ON, THE GAUGE PANEL BECAME DIM. THE DEALER ADVISED THE CONSUMER IT WAS A CHARACTERISTIC OF THE VEHICLE. UPDATED 12/17/10*JB UPDATED 10/20/11.*JB
Dec 01, 2010
+ 7 more complaints for this component
FUEL/PROPULSION SYSTEM
11 complaints
THE INTERIOR OF MY CAR FILLED WITH GAS FUMES AFTER FILLING THE TANK ON11/4/2019. I CALLED DON HINDS FORD THE NEXT MORNING AND DROPPED IT OFF THAT EVENING. THE SERVICE DEPARTMENT INSPECTED IT AND FOUND THAT THE GAS TANK WAS LEAKING. THE GAS TANK HAD BEEN REPLACED DUE TO A RECALL JUST 15 MONTHS AGO. FORD REFUSES TO REPLACE, STATING HAT THE WARRANTY IS EXPIRED. WE HAVE ASKED OUR DEALERSHIP TO COMPLETE THE REPAIRS. MY CONCERN IS THAT FORD MOTOR COMPANY REPLACED DEFECTIVE GAS TANKS WITH DEFECTIVE GAS TANKS. FORD CUSTOMER SERVICE SUGGESTED THAT I TAKE IT TO AN "AUTHORIZED FORD SERVICE PROVIDER" EVEN AFTER I TOLD THEM THAT IT WAS ALREADY AT A AUTHORIZED FORD SEVICE PROVIDER...EVEN THOUGH MY CAR IS LEAKING GAS AND COULD CATCH FIRE, EVEN THOUGH I TOLD THEM THAT MY CAR'S INTERIOR WAS FILLED WITH GAS FUMES.
Nov 06, 2019
WHILE DRIVE ABOUT 50 MILES PER HOUR ON THE STREET THE WRENCH LIGHT WENT ON THEN OFF. I PULLED UP TO A STOP LIGHT AND WHEN I TRIED TO ACCELERATE THE CAR COULD HARDLY MOVE. I WAS ONLY ABLE TO LIMP ALONG UNTIL I GOT TO MY DESTINATION. I SHUT THE CAR OFF AND WHEN I CAME BACK AFTER ABOUT 2 HOURS IT STARTED AND HAS BEEN DRIVING FINE THE LAST TWO DAYS, FOR NOW. NO WRENCH LIGHT NO POWER PROBLEMS. I'VE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE SEEN NUMEROUS OTHER COMPLAINTS WITH THE SAME DESCRIPTION AS MINE. A THROTTLE BODY SEEMS TO BE AT FAULT. APPARENTLY FORD KNOWS OF THIS ISSUE AND DID NOT DO A RECALL. RATHER THEY DID AN EXTENDED WARRANTY THAT ENDED IN 2015.
Oct 27, 2019
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. WHEN THE HEAT WAS TURNED ON, A STRONG FUEL ODOR WAS DETECTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Oct 18, 2019
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM) IN JANUARY OF 2018. THE DEALER (PEARSON FORD, 10650 N MICHIGAN RD, ZIONSVILLE, IN 46077) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE CONTACTED NEEDED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THERE WAS CORROSION ON THE VEHICLE, WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Dec 17, 2018
FUEL TANK AND OR LINE IS LEAKING BUT NOT ON RECALL LIST.
Sep 16, 2018
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
11 complaints
FROM IDLE AT A FULL STOP: UNCONTROLLABLE FULL THROTTLE OCCURRED CAUSING ME TO RUN OVER A CONCRETE CURB BARRIER. I COULD NOT STOP CAR BY APPLYING FULL BRAKE PRESSURE FOR AT LEAST 50 FEET.
May 18, 2019
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Apr 18, 2018
AS WE WERE DRIVING ON A RESIDENTIAL SIDE STREET, GOING ABOUT 25MPH, COMING UP A SLIGHT INCLINE, THE CAR STOPPED ACCELERATING. WE WERE ABLE TO GET IT TO THE SIDE OF THE ROAD. WE TURNED IT OFF AND ON AND NOTHING HAPPENED. ABOUT 10-15 MINUTES LATER THE ENGINE STARTED BUT WOULD NOT ACCELERATE. WE WERE ONLY ABLE TO GO ABOUT 2MPH. WE WERE ABLE TO GET IT TO A MECHANICAL SHOP NEARBY. THE NEXT MORNING WHEN THEY PULLED THE VEHICLE IN, THEY EXPERIENCED THE SAME ISSUE. WHEN THE TURNED IT OFF AND BACK ON TO DO MORE TESTS THE CAR WAS WORKING "FINE." THE SHOP INSPECTED IT AND DID NOTE THE POTENTIAL THROTTLE BODY ISSUE BUT AS THE VEHICLE WAS NOW RUNNING IT COULD NOT BE PROPERTY DIAGNOSED. WE HAVE TAKEN IT TO A FORD DEALER AND THE SAME INFORMATION WAS GIVEN TO US. WE HAVE CONFIRMED THROUGH FRIENDS WHO HAVE A 2011 FORD THAT THEY RECEIVED A CUSTOMER SATISFACTION LETTER FROM FORD NOTING THE ISSUE WITH THE THROTTLE BODY AND LOSING ACCELERATION. WHEN FORD CUSTOMER CARE WAS CONTACTED THEY NOTE THE PROBLEM BUT "NOT" WITH OUR YEAR VEHICLE. THE SERVICE PERSONNEL AT FORD HAVE CONFIRMED THIS WILL LIKELY HAPPEN AGAIN AND NOTE IT IS A PROBLEM ON OTHER FORD VEHICLES AS WELL AND WE WERE ADVISED TO "DRIVE" IT INTO FORD THE NEXT TIME IT HAPPENS. THIS IS CLEARLY A PROBLEM ACROSS MANY YEARS OF FORD VEHICLES, YET THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR IT OR PUT OUT A RECALL ON AN ISSUE THAT IS ALL OVER THE INTERNET WITH SIMILAR EXPERIENCES.
Nov 15, 2016
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 07/05/16 *BF THE CONSUMER EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. UPDATED 07/21/16.*JB
Oct 02, 2015
ON 05/01/2013 I ENTERED INTO A PARKING LOT IN A SHOPPING MALL, WITH MY RIGHT FOOT ON THE BRAKE PEDAL WHILE BRAKING TO STOP AT A 15 OR 20 MILES PER HOUR, THE VEHICLE SUDDENLY AND UNINTENTIONALLY ACCELERATED, THE RPMS JUMPED ABOUT 2000 MORE (1500 TO 3500 APROX.) AND I LEFT THE TIRES PRINTS OVER THE PAVEMENT BECAUSE I PUT THE BRAKE FULLY PRESSED WHILE THE ENGINE WAS ACCELERATING WITHOUT TOUCHING THE GAS PEDAL. FORTUNATELY THERE WAS NO CRASH NOR INJURIES TO PASSENGERS OR PEDESTRIANS, BUT I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED TO SEVERAL PERSONS AROUND THE COUNTRY, SO I ASK IF THIS GOVERNMENT AGENCY WOULD ISSUE A RECALL BECAUSE IT IS A SAFETY AND A HIGH RISK SITUATION. THANK YOU. *TR
May 31, 2013
+ 6 more complaints for this component
UNKNOWN OR OTHER
9 complaints
White powder substance coming from dash air vents, mainly passenger side, when first starting car, and turning on fan , after researching problem on internet , have seen hundreds of same complaints and concerns, with no solution from Ford dealerships across country , starting approximately since 2007, experiencing severe nausea and headaches
Sep 22, 2022
I AM DRIVING AND THE VEHICLE JUST SHUTS DOWN AT 60 PLUS MILES AN HOUR. I BARELY MADE IT OFF THE ROAD AND IT SEEMS TO BE HAPPENING MORE AND MORE.
Dec 16, 2020
DOOR ON DRIVER SIDE DOES NOT LATCH. IT SAYS DOOR AJAR EVEN THOUGH DOOR IS SHUT. SOMETIMES IT LATCHES SOMETIMES DOESNT. IF IT DOES LATCH ONCE I START DRIVING IT UN LATCHES AND LIGHT COMES BACK ON. I HAVE CHILDREN SO ITS UN SAFE FOR MYSELF AND THEM.
Jun 14, 2020
OUTPUT SHAFT PTU THE MECHANIC IN THE SHOP WAS REPLACING A SEAL AND FOUND THAT THE OUTPUT SHAFT WAS NOT EVEN ATTACHED
Jun 12, 2019
BREAK BOOSTER .... AIR WHEN PRESSING PEDAL THEN A WHISTLING NOISE FROM PEDAL BREAKS ARE EITHER SPONGEY OR HARD TO PRESS AT ALL WHILE HOLDING BREAK AT STOP LIGHT OF YOU SIT THERE LONG ENOUGH THE CAR STARTS TO ROCK LIKE IT IS TRYING TO MOVE THIS IS IN OUR CITY .
May 24, 2019
+ 4 more complaints for this component
STRUCTURE
7 complaints
The car under carriage completely rusted out and cause a major failure in the middle of a major street. I informed ford of the problem by special mail and have not receive a reply. I took the car to the dealership where I bought the car. They said it would cost 8,000 for th repair and they did not know if the complete problem would be fixed. Please help. [XXX] , [XXX] [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 12, 2024
Interior driver's side door latch is covered with a metal-like substance which appears to be chrome. The metal has cracked/split along the top of the latch, where the driver places fingers to open the door. The owner/driver of this vehicle was injured by this latch on 6/6/2021, and suffered a finger laceration which required bandaging but not stitches.
Jun 06, 2021
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A CHIME SOUND AND THE DOOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Apr 11, 2017
DRIVER'S SIDE DOOR AJAR WARNING STAYS ON MAJORITY OF THE TIME. YOU HAVE TO OPEN AND CLOSE THE DOOR AT LEAST 3 TIMES EVERYTHING YOU GET IN THE CAR BEFORE IT WILL TURN OFF. UNDERSTAND A LOT OF EDGES HAVE THIS ISSUE AND IT SHOULD BE RECALLED. INSTEAD OF HAVING TO PAY OUT OF POCKET. *TR
Jun 26, 2014
2010 FORD EDGE, PASSENGER SIDE INSIDE DOOR HANDLE, CHROME PLASTIC PAINT COMES OFF..WHEN IT COMES OFF IT LEAVES A SHARP EDGE, THUS RESULTING IN THREE HAND CUTS IN MY FAMILY BEFORE DISCOVERING WHAT CAUSED IT...ONE RESULTING IN AN 83 YEAR OLD WITH FINGER WOUND. TOOK FORD EDGE TO DEALER, WHO SAYS THIS IS HAPPENING TO EDGES AND FUSIONS, AND NEW INSIDE DOOR HANDLE WAS ORDERED, IN MEAN TIME DUCT TAPE COVERS THE HANDLE IN A NEW CARE WITH LESS THAT 4,000 MILES ON IT. *TR
Mar 03, 2011
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE
7 complaints
The contact owns a 2010 Ford Edge. The contact stated that whenever the vehicle was started, there was an abnormally strong gasoline odor inside of the vehicle. The contact stated that whether the vehicle was being driven, idle or parked, the odor was present. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated the failure was related to NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.
Aug 08, 2022
The contact’s granddaughter owns a 2010 Ford Edge. The contact stated that upon exiting the vehicle, his granddaughter noticed a strong gasoline odor. The vehicle was taken to an independent mechanic and diagnosed that the bracket had rusted and had caused the gas tank to rust and leak. The independent mechanic also advised the contact that the bracket and gas tank needed to be replaced and that the failure was related to NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and advised the contact that they could not assist since the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 150,000. Consumer stated check engine light comes on when the vehicle gets to 1/2 tank of fuel. Original recall issue was prior to 07/2010. Consumer offered to pay for the repair but Ford could not guarantee to repay the consumer.
Dec 27, 2021
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE THE VEHICLE AND A FUEL LEAK FROM THE FUEL TANK IN HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO PRIORITY FORD (7520 N MILITARY HWY, NORFOLK, VA 23518, (757) 419-2500) AND IT WAS STATED THAT THERE WAS NO RUST ON THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE GASOLINE WAS LEAKING FROM THE SEAMS OF THE FUEL TANK. THE DEALER ALSO STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *LN *TR
Sep 11, 2020
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE HER VEHICLE WAS PARKED IN THE DRIVEWAY, SHE NOTICED FUEL LEAKING ON TO THE GROUND OF HER DRIVEWAY. THE CONTACT ALSO NOTICED AN UNUSUAL ODOR INSIDE THE VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
Aug 25, 2020
PLEASE NOTE THAT THIS VEHICLE WAS ORIGINALLY PURCHASED IN THE US AND THEN PURCHASED SECOND HAND BY MYSELF IN LATE 2010 AND REGISTERED IN ONTARIO CANADA SINCE. ON ABOUT THE ENTERED DATE I IDENTIFIED STRONG GASOLINE SMELL AND SOME LEAKAGE BELOW THE GAS TANK. I INVESTIGATED FORD RECALL INFO AND FOUND THAT THE CAR WAS SUBJECT TO A RECALL FOR LEAKING GAS TANKS (FORD # 15S31), (NHTSA ITEM LISTING DATE 2015-10-27). AFTER CALLING LOCAL DEALERS IN BOTH CANADA AND US, I WAS INFORMED BY BOTH THAT MY PARTICULAR VIN DID NOT APPEAR ON THE RECALL LIST. I CALLED BOTH CANADIAN AND US FORD CUSTOMER SERVICE AND AGAIN THEY ONLY CONFIRMED THAT MY VINE DID NOT APPEAR ON THE LIST. THE RECALL CRITERIA STATES THAT EDGES BUILT BEFORE JULY 2010 ARE PART OF THE RECALL. MY BUILD DATE IS LATE 2009 AND FITS THE CRITERIA. ALSO AMONG THE US STATES AND CANADIAN PROVINCES THAT FIT THE CRITERIA, ONTARIO IS ONE OF THE RECALLED PROVINCES. THIS ALSO QUALIFIES MY VEHICLE. NO ONE HAS GIVEN ME AN ANSWER WHY MY CAR DOES NOT QUALIFY. PRESENTLY, THE CAR IS A POTENTIAL FIRE HAZARD, WHICH I CANNOT DRIVE AND WHICH IS ENDANGERING MY PROPERTY AND FAMILY AND THAT OF MY NEIGHBORS. THE REPAIR IS EXPENSIVE AND I AM RELUCTANT TO PROCEED WITH IT ON THE SIMPLE HOPE THAT FORD WILL REIMBURSE ME. (NOTE: THE SELECTION OF MICHIGAN FOR MY ADDRESS IS IN ERROR, COMPLETE CANADIAN ADDRESS APPEARS ON CITY LINE.) *TR
Feb 09, 2016
+ 2 more complaints for this component
WHEELS
7 complaints
MY TIRES HAVE BEEN SLOWLY LOSING AIR FOR A WHILE. GOT NEW TIRES. STILL LOSING AIR MORE FREQUENTLY. NOW I FILL TIRES AT EVERY GAS FULL UP. FOUND A CRACK IN THE RIM. NOW ANOTHER RIM HAS A CRACK. THE RIMS ARE ALUMINUM 20", 7 SPLIT SPOKE, 5 BOLT RIMS. MANY COMPLAINTS ABOUT THIS ON LINE TOO. SEEMS WAY TO EARLY IN A CAR'S LIFE TO HAVE THIS HAPPEN. I WILL BE ORDERING ANOTHER NEW REPLACEMENT RIM. I'VE OWNED MANY CARS AND HAVE NEVER HAD THIS HAPPEN BEFORE. THANK YOU
Jan 16, 2019
I PURCHASED A USED VEHICLE FROM BROADWAY KIA. UPON INSPECTION I FOUND THAT THERE WERE A FEW, WHAT APPEARED TO BE COSMETIC DAMAGES TO THE FRONT PASSENGER SIDE RIM. I ASKED THE SALES PERSON, [XXX] ABOUT THE DAMAGED RIM BECAUSE IT APPEARED TO BE BENT. HE ASSURED ME THAT THE ENTIRE VEHICLE WAS INSPECTED AND THAT THE TIRE/WHEEL WAS NOT COMPROMISED. APPROXIMATELY 2 WEEKS LATER THE TIRE PRESSURE GAUGE CAME ON IN THE CAR. I FILLED ALL THE TIRES BECAUSE AT THAT POINT I WAS NOT CERTAIN ANY ONE TIRE WAS LOW. APPROXIMATELY 2 WEEKS AFTER THAT I HAD TO PUT MORE AIR IN THE RIGHT PASSENGER SIDE TIRE. AT THAT POINT I WENT TO A FIRESTONE TIRES TO HAVE THEM REPAIR WHAT I THOUGHT WAS A LEAK. THEY ADVISED THAT THE TIRE COULD NOT BE DISMOUNTED AND REPAIRED BECAUSE THE RIM ITSELF WAS BENT AND CRACKING AND THAT I WOULD NEED AN ENTIRE NEW WHEEL (TIRE AND RIM). AT THAT POINT I EMAILED ONE OF THE MANAGERS AT BROADWAY KIA TO LET THEM KNOW WHAT WAS GOING ON. I WENT IN ON 8/18/13 AND PURCHASED A NEW SET OF TIRES AND RIMS AS I NEEDED TO BE ABLE TO DRIVE. I CONTACTED THE GENERAL MANAGER REGARDING THE ISSUE AND WAS ASKED TO BRING THE CAR IN BUT ONCE HE FOUND OUT THAT I HAD ALREADY PURCHASED NEW RIMS/TIRES HE TOLD ME THERE WAS NOTHING HE COULD DO. I WAS ADVISED BY THE TIRE REPAIR PERSON THAT HAD I HIT SOMETHING JUST RIGHT OR HAD TOO MUCH PRESSURE APPLIED ON THE TIRE IT COULD HAVE BLOWN. THIS CAR WAS NOT SAFE TO DRIVE OFF THE LOT OR ALLOW SOMEONE TO DRIVE FOR AN ENTIRE MONTH. THIS COMPANY NEEDS TO BE HELD TO HIGHER SAFETY STANDARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 22, 2013
I WAS PERFORMING PREVENTATIVE VEHICLE MAINTENANCE ON MY 2010 FORD EDGE. I HAD JUST COMPLETED A BASIC OIL CHANGE, TO INCLUDE BOTH OIL FILTER AND AIR FILTER CHANGE ALONG WITH TOPPING OFF OF ALL VEHICLE FLUIDS. I LASTLY ATTEMPTED TO ROTATE THE VEHICLE TIRES WHEN I NOTICED THAT TWO OF THE VEHICLES LUG NUTS WHERE JUST FREE SPINNING ALONG THE WHEEL STUD OR BOLT. AT FIRST I THOUGHT THE LUG NUTS HAD JUST STRIPPED AND WAS IN THE PROCESS OF REPLACING THEM WHEN THE ENTIRE LUG NUT AND WHEEL STUDS (BOLT) CAME COMPLETELY OFF THE WHEEL HUB. THIS IS VERY CONCERNING DUE TO THE FACT THAT THE VEHICLE IS ONLY TWO (2) YEARS OLD AND IN EXCELLENT CONDITION, NOT TO MENTION THAT I HAVE NEVER ENCOUNTERED A PROBLEM WITH A VEHICLES WHEEL STUDS. THE WHEEL STUDS ALONG WITH THE LUG NUTS ARE THE COMPONENTS THAT HOLD THE TIRES SECURELY TO THE VEHICLES. AFTER SEVERAL ATTEMPTS TO LOCATE THE VEHICLE AT THE LOCAL PARTS STORES, I SPENT SEVERAL HOURS ON THE WEB TRYING TO FIND THE REPLACEMENT WHEEL STUDS TO NO AVAIL. HOWEVER, I DID FIND WHERE FORD MOTOR VEHICLE COMPANY HAS RECALLED SEVERAL 2010 FORD FOCUS AND 2010 FORD FUSION FOR THE SAME PROBLEM. TO QUOTE "LUG NUT, BOLT OR STUD WERE FOUND DEFECTIVE, (SHEARED COMPLETELY OFF) ON SEVERAL 2010 FORD FUSION MODELS." WHEN I APPROACHED THE FORD DEALERSHIP TO ORDER REPLACEMENT WHEEL STUDS THEY ACTED SUPRISED AND NON-CHALANT CONCERNING THE PROBLEMS AND SIMPLY STATED THAT MY VEHICLE WAS NO LONGER UNDER WARRANTY. IS THIS RELATED? *TR
May 07, 2013
WE RECENTLY EXPERIENCED A TIRE BLOWOUT OF THE LEFT REAR TIRE ON OUR 2010 FORD EDGE WHILE TRAVELING SOUTH ON INTERSTATE 81 SOUTH JUST OUTSIDE OF SCRANTON PA. AT THE TIME OF THE BLOWOUT WE WERE TRAVELING ABOUT 60MPH. WHEN I WENT TO CHANGE THE TIRE I OBSERVED THAT THE WHEEL (RIM) HAD STARTED TO COLLAPSE AND THE OUTER RIM HAD SEPARATED FROM THE HUB ABOUT 75% OF THE WAY. WE DID NOT RUN OVER ANYTHING THAT WE CAN REMEMBER. THERE WAS NO NOISE THAT WOULD NORMALLY BE EXPECTED IF SOMETHING WAS IN THE ROAD AND NEITHER OF US HEARD ANYTHING BUT THE NOISE OF THE TIRE BLOWOUT. (IF THERE WAS SOMETHING IN THE ROAD, HOW DID THE FRONT TIRE NOT CONTACT IT AS WELL??) THE ROAD WAS CLEAR AHEAD OF US. I IMMEDIATELY PULLED OVER, BUT HAD TO "INCH" ALONG THE SIDE OF THE ROAD FOR ABOUT 200YDS TO GET TO A SAFE POINT TO CHANGE THE TIRE. AFTER THAT, WE WENT TO A LOCAL FORD DEALER FOR ASSISTANCE, AS WE WERE NOT COMFORTABLE DRIVING ANOTHER 500 MILES ON A "MINI" SPARE TIRE. THE DEALER SHARED WITH US THAT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. AFTER SOME EXAMINATION WE DID NOTICE A TINY PUNCTURE OF THE TIRE ON THE INSIDE SURFACE OF THE TIRE. THERE IS A CORRESPONDING "PUSHED IN" SURFACE OF THE ALUMINUM WHEEL. (I HAVE PHOTOS AVAILABLE, AS WELL AS THE WHEEL AND TIRE). I REPORT THIS AS A CONCERN FOR THE SAFETY OF OTHERS AS THIS COULD HAVE BEEN A TERRIBLE ACCIDENT HAD THE WHEEL SEPARATED. FORD MOTOR COMPANY DID NOTHING TO ASSIST WITH THIS DEFECTIVE WHEEL. WE ARE ALSO NOT FEELING COMFORTABLE THAT WON'T HAPPEN AGAIN IF WE GET ANOTHER BLOWOUT. SO FAR THIS HAS COST US ABOUT $1,000 FOR REPLACEMENT WHEEL & TIRE. *TR
Feb 21, 2013
SERIOUS ISSUE WITH DAILY LOSS OF TIRE PRESSURE RANGING FROM 3 TO 18 LBS, IN 2010 FORD EDGE SPORT WITH 22' WHEELS. TSB FROM FORD INDICATES THEY ARE AWARE BUT WILL NOT RECALL/REPLACE WHEELS. TSB INDICATES PROBLEM CAUSED BY CORROSION/DIRT ON TIRE BEAD SEAT AREA, PREVENTING PROPER SEAL. VEHICLE HAS BEEN RETURNED TO DEALER 8 TIMES, RIMS/TIRES CLEANED, BEAD SEALER ADDED EVERY TIME, VALVE STEMS CHANGED, TIRE SLIME ADDED EVERY TIME, MOUNT, REBALANCE & ROTATE EVERY TIME, YET STILL NO RESOLUTION. TIRE PRESSURE LOSS OCCURS WITHIN 4 DAYS EVERY TIME RETURNED FROM DEALER. CURRENTLY ESCALATED, THROUGH NUMEROUS PHONE CALLS TO FORD MOTOR CO, AND AWAITING RESPONSE. *TR
Feb 20, 2013
+ 2 more complaints for this component
STEERING
6 complaints
Hello, This is [XXX] [XXX] [XXX] . This vehicle has a shorted steer sensor part#8t4z-3f818-a. If traction control button is not turned off at start up, the vehicle will slam on the brakes and jurk the steering wheel while going around a curve. I took the car to Crossroads Ford for diagnosis. They inspected and stated it needed the steering angle sensor. I payed them $377.90 for the part to be ordered on 3/20/25. The part was suppose to be there 4/1/25. They never called, I called they stated it was still on order. Today I called again 4/29/25 and asked the parts manager where the part is. He stated it was Discontinued Product from ford and is not available. This is a required part for the vehicle to perform safely, I have checked all other means of order online all are discontinued. Please advise why Ford is being allowed to discontinue production and availability for part#8t4z-3f818-a. Thank You [XXX] no accident has occurred but could due to the erratic behavior of the vehicle traction control due to this faulty part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 29, 2025
Power Steering malfunctioned. Wife had kids in the car and lost steering control. All power steering fluid loss out of banjo bolt that connects the power steering high pressure line to the steering gear. Ford has a TSB on these regarding this issue. Service bulletin ASI-44308 Steering NHTSA ID number 10054565. I had to have a mechanic replace the whole rack and pinion due to the pitting the salt caused on the aluminum by corroding. This is fords mistake. Thankfully no one was hurt. Secondly, I had to pay $945 for something that should have never happened. This is a huge safety concern and Ford Knows about it!
Jul 27, 2021
STEERING PROBLEM UPON ENTERING THE DRIVER WAY TO MY GARAGE MY STEERING WENT OUT HAD TO FIGHT THE WHEEL TO TURN IT LATER THAT EVENING I CHECK IT WENT TO DRIVE WENT ABOUT 200 FEET DOWN THE ALLEY AND IT WENT OUT AGAIN. DROVE TO THE SHOP THE NEXT MORNING NO PROBLEM THE MECHANIC SAID IT MAYBE A RECALL I SHOULD CHECK.
Aug 02, 2019
'POWER STEERING ASSIST FAULT' POWER STEERING ACCESS FAULT CODE DISPLAYS ON GAUGE CLUSTER AND STEERING WHEEL HAS NO POWER STEERING. VERY DIFFICULT TO DRIVE AND DANGEROUS. A RECALL FOR 2011 AND UP TAURUS WAS ISSUED BUT NOT THE 2010 WHICH HAVE THE SAME PROBLEM. THE CAR IS NOT DERIVABLE AND NOT SAFE TO DRIVE THIS WAY. THIS HAPPENS ON START UP AND STAYS THIS WAY IN EVERY GEAR, NO POWER STEERING AVAILABLE.THE FORD TAURUS SHO 2010 MODEL HAS THE EXACT SAME PART FOR THE STEERING AS THE 2011-2015 MODEL THAT WAS RECALLED. FORD DID NOT INCLUDE THIS MODEL WITH THE RECALL AND IT SUFFERS THE SAME PROBLEM, SUDDEN LOSS OF STEERING WITH NO WARNING. MY CAR LOST STEERING WHEN DRIVING BUT DID NOT CAUSE ME TO WRECK. THIS CAR SHOULD BE INCLUDED IN THE RECALL.
Feb 09, 2019
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO DRIVE FORWARD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS HAD NOT DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Jul 14, 2015
+ 1 more complaint for this component
SEATS
6 complaints
DRIVER SEAT ROCKS BACK WHEN ACCELERATING.
Mar 28, 2020
THE SEAT FIRST STARTED ROCKING A BIT. THEN THIS EVENING I GET IN THE VEHICLE AND IT SINKS TO THE FLOOR AND SOUNDS LIKE IT HAS STRIPPED GEARS. IT HAS A POWER SEAT AND IT WILL NOT MOVE IT
Jan 18, 2019
2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEEN BUYING FORDS SINCE 1994 BUT I'M FEELING KINDA STUPID NOW.
May 22, 2018
WHEN USING BRAKES THE DRIVERS SEAT WILL ROCK FORWARD. WHEN ACCELERATING THE DRIVERS SEAT WILL ROCK BACK.
Aug 10, 2017
TAKATA RECALL - THE 2010 FORD EDGE HAS A FLAW WITH THE SEAT TRACK. THE VEHICLE SEAT TRACK APPEARS TO BE STRETCHED OPEN OVER PROLONGED USE AND BEGINS TO ROCK BACK AND FORTH WITH ACCELERATING AND BRAKING. THIS CONCERN IS THE SEAT TRACK MAY STRETCH TO A POINT WHERE IT WILL SEPARATE FROM BASE AND TRACK IN A MOTOR VEHICLE CRASH. I'VE ALSO DISCOVERED THROUGH ON LINE CHECKS THAT THIS IS A COMMON PROBLEM WITH FORD EDGE, EXPLORER AND SEVERAL OTHER VEHICLES FORD MANUFACTURES.
Apr 20, 2017
+ 1 more complaint for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
6 complaints
REAR TURN SIGNAL LAMP AND SOCKET MELTED AND BURNT. HAPPENED TO RIGHT SIDE THEN SOON AFTER LEFT SIDE. REPLACEMENT IS SHOWING SIGNS OF MELTING ALREADY. THIS APPEARS TO BE A SAFETY ISSUE WHERE A FIRE COULD HAPPEN. I HAVE SEEN MANY COMPLAINTS ON AUTO FORUMS FOR THE SAME PROBLEM ON OTHER MODELS AND YEAR.
Oct 27, 2018
REAR TAIL LIGHT REPLACEMENT FOR SECOND TIME ALONG WITH MARKER LIGHT. BOTH BULBS AND SOCKETS WERE BLACK AND HOT FROM EXTREME HEAT. CAUSE FOR CONCERN THAT THIS MAY START A FIRE.
Jun 03, 2015
DOOR AJAR WARNING LIGHT STAYS ON, CAN'T LOCK DOORS. INTERIOR LIGHTS STAY ON ALL THE TIME, HARD TO SEE AT NIGHT WHEN DRIVING WITH THE INTERIOR LIGHTS ON. HAD TO REPLACE BATTERY DUE TO LIGHT DRAINING BATTERY. FORD NEEDS TO ADDRESS. *TR
Sep 20, 2014
REPLACED THE TAIL LIGHT BULB FOR THE FIRST TIME BY MYSELF NOT AT DEALER AND THE HOUSING THAT HOLDS TAIL LIGHT IS BURNT. I AM CONCERNED THAT THIS COULD CREATE ELECTRICAL FIRE I MY VEHICLE BULB 13466. SOCKET HOUSING 13411. *TR
Aug 05, 2014
BOTH TAIL LIGHT SOCKETS FAILED AND MELTED. *TR
Feb 18, 2013
+ 1 more complaint for this component
SERVICE BRAKES,ENGINE
4 complaints
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE RPMS INCREASED AND THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
May 23, 2019
BRAKE BOOSTER HAS FAILED, AND NOW ENGINE WON'T IDLE PROPERLY AND STALLS DUE TO VACUUM LEAK FROM THE BAD BRAKE BOOSTER. I HAD REPORTED SYMPTOMS (HISSING, OCCASIONAL HARD PEDAL, ETC.) DURING SERVICE VISITS WHILE MY "BUMPER TO BUMPER" WARRANTY WAS STILL IN EFFECT, BUT WAS TOLD IT WAS "NOISE FROM THE NEW BRAKE PADS" AND IT JUST NEEDED THE BRAKE FLUID TOPPED OFF. SYMPTOMS PERSISTED, BUT THEN SERVICE BULLETIN 13N02 WAS ANNOUNCED, AND BECAUSE MY CAR WAS MANUFACTURED 2 MONTHS BEFORE THE DATES COVERED IN THE SERVICE BULLETIN THE DEALERSHIP HAS STILL REFUSED TO COVER THE COSTS. SO I NOW HAVE A 2010 EDGE THAT IS NOT ONLY HARD TO STOP, BUT ALSO NOW STALLS OUT WHEN IT DOES STOP!
Oct 28, 2017
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE THE CONTACT'S WIFE WAS AT A STOP LIGHT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE ENGINE JERKED. THE CONTACT'S WIFE HAD TO SLOWLY DRIVE THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000. UPDATED 05/10/16*LJ THE CONSUMER STATED TIFFANY FORD DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER, WHICH WAS REPAIRED AND PROBLEM HAS BEEN RESOLVED. *TR
Apr 07, 2016
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND THE BRAKE PEDAL HAD TO BE DEPRESSED NUMEROUS TIMES TO BRING THE VEHICLE TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE BRAKE BOOSTER SYSTEM NEEDING TO BE REPLACED. THE STALLING FAILURE WAS NOT DIAGNOSED.THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE APPROXIMATE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 23,000.
Oct 16, 2013
SUSPENSION,WHEELS
3 complaints
NOV.4 SIMPLY I HAD A WHEEL BEARING GO BAD ON PASSENGER SIDE FRONT ABOUT 3 MONTHS AGO ! NOW I HAVE THE WHEEL BEARING ON THE DRIVERS SIDE GO BAD , COSTING ME OVER1100 DOLLARS !! I HAVE OWNED OVER 30 CARS IN MY LIFETIME WITH FAMILY AND HAVE NEVER HAD TO REPLACE A WHEEL BEARING. WHATS GOING ON!!!!
Nov 04, 2019
VEHICLE STALLED TO DRIVE UP HILL ,TRACTION SLIPPED . SOUNDED LIKE SOMETHING BEATING WITH A HAMMER IN FRONT OF VEHICLE ON THE PASSENGER SIDE,VEHICLE WAS IN NEIGHBORHOOD WHILE IN MOTION. VEHICLE TOWED
Dec 25, 2018
BOUGHT 2010 ONLY 24000 MILES ON CAR, TIRES ARE DRY ROTTED, THE TIRES ARE 2008 CONFIRMED BY DISCOUNT TIRE. HOW ARE 2008 TIRES ON A 2010 NEW CAR. AT RISK FOR ACCIDENT DUE TO ALL 4 ROTTED. COST TO REPLACE $800.00. 2ND IS THE TIE-RODS RUSTED OUT PER FORD DEALERSHIP. THIS CAR IS ONY 5 YEARS ALL WITH LOW MILAGE, THERE SHOULD NOT BE PROBLEMS AT THIS STAGE CAR IS LEMON
Oct 22, 2015
AIR BAGS,SERVICE BRAKES
3 complaints
I BOUGHT THIS VEHICLE FROM A FORD DEALERSHIP IN 2011 AND IT HAS BARELY 76000 MILES AND SINCE MAY 2019 IT'S BEEN FAILING THE BREAK BOOSTER THAT'S WHAT THE MECHANIC SAID AND IT'S VERY DANGEROUS I CAN'T STOP THE VEHICLE EVEN A LOWER SPEED, THE BREAK PEDAL IS HARD TO PRESS ITS VERY DANGEROUS!! EVEN HAVING 2 KIDS ON THE CAR VERY UNSAFE TO DRIVE AT THIS POINT. I HOPE YOU CAN HELP US
Jul 05, 2019
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE IT WAS DIAGNOSED THAT THE BRAKES BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THE FAILURE OR THE 150,000 MILE EXTENDED WARRANTY. THE VEHICLE CURRENTLY HAD 109,000 MILES. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THE SAME THING AS THE DEALER. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT ALSO STATED THAT HE WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), WHICH WAS UNRELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Dec 06, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE BRAKES AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER TO REPLACE THE BRAKE BOOSTER. THE DEALER (RAY PEARMAN LINCOLN, 2501 BOB WALLACE AVE SW, HUNTSVILLE, AL 35805, (256) 536-7451) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A SERVICE CAMPAIGN AND REFUSED TO PROVIDE A SOLUTION OTHER THAN THE PART BEING REPLACED. THE CONTACT WAS UNCERTAIN THAT IF THE PART WAS REPLACED THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION AND WAS CONTACTED TO DETERMINE WHEN THE AIR BAG RECALL REPAIR WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 14, 2017
SEAT BELTS,SEATS
2 complaints
The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6yrs which is wrong bc it is a genuine ford motor craft part and peoples safety and lives depend on the seatbelt to save lives. It shouldn’t only be under warranty for a limited amount of time if it’s an original ford part. So bc ford has discontinued all parts and belts for the front driver’s side I can’t find a replacement for under $200! So this is deadly and I’m not sure what led to this level of fraying other than the mechanical device it winds up in. I always wear my belt and never has it been in the door or anything so I’m not sure what caused this horrible problem but it’s even worse ford refuses to replace it. I drive a 2010 edge se fwd it has only 88k miles and has barely been driven and one owner. I’ve looked online and seen that a lot of fords have had recalled seat belts. I believe this needs to be a recall especially considering all the front driver’s seat belts on ford have been discontinued and they don’t offer any other brand of replacement. How can they expect to ensure the safety of the driver of the car if they don’t have a lifetime replacement warranty on the actual belt itself or even offer a replacement for a decent price or a replacement at all for that matter considering all have been discontinued that tells me they weren’t that secure to begin with if they aren’t even available.
Dec 11, 2025
VEHICLE STOPPED IN TRAFFIC, HIT FROM BEHIND AND PUSHED INTO THE CAR AHEAD. DRIVER'S SEAT BELT FAILED TO LOCK AND DRIVER SUFFER FACIAL CONTUSION AND BLOODY NOSE WHEN FACE HIT THE STEERING WHEEL. DRIVER WAS TAKEN TO HOSPITAL VIA AMBULANCE. NO BROKEN BONES IN THE FACE. PASSENGER SEAT BROKEN DURING ACCIDENT, WITH ONLY FRONT OF THE SEAT BEING HELD TO THE FLOOR. *TR
Sep 23, 2010
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
My car has a faulty latch system in the driver side door. My door is completely shut however the warning light for an open door stays on and I am unable to lock my car while driving as this light stays on. This is also causing my lights to stay on as well. This is a safety concern because I have 2 children and I cannot lock my doors from the inside of my car while the car is in motion. I hit the lock button and since my car is showing that there is an open door, they immediately unlock and stay that way, which is a safety issue not only for myself but my children as well. I’ve had this issue for a couple of years now and went online and saw that several other ford edge owners have had the same problem.
Jan 16, 2024
DROVE CAR TO STORE, PARKED AND TURNED OFF. WHILE GATHERING MY PURSE I NOTICED SMOKE COMING FROM FRONT OF CAR. OPENED UP HOOD AND FLAMES IGNITED. APPEARED TO START @ O2 SENSOR @ MANIFOLD. BURNED 2ND COIL PACK AND WIRING HARNESS. BURNT UP RADIATOR FAN AND UPPER RADIATOR HOSE. FIRE DEPARTMENT CALLED TO PUT OUT. CAR IS AT LOCAL FORD DEALERSHIP TO DETERMINE HOW AND WHY FIRE STARTED. SO FAR NO RESPONSE OR IDEA FROM THEM. THEY SHOW ONE RECALL ON CORROSION OF FUEL TANK, BUT SAY IT DID NOT CONTRIBUTE TO THE FIRE.
Oct 04, 2017
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
2 complaints
The contact owns a 2010 Ford Edge. The contact stated while driving at various speeds, the brake pedal was depressed but felt stiff and failed to respond, causing a 5-10 feet delay in stopping distance. There were no warning lights illuminated. Additionally, the contact stated that the brake pedal was making abnormal hissing sounds. The vehicle was taken to the dealer where it was diagnosed that the brake pads and rotors needed to be replaced. The contact stated that the vehicle was repaired; however, the following morning, while driving and attempting to stop the vehicle the brake pedal was depressed all the way to the floorboard, but failed to respond, causing a significant stopping distance delay. The contact stated that failure had worsened. The vehicle was taken back to the dealer who test drove the vehicle but could not determine the cause of the failure. The contact became aware of Ford Customer Satisfaction Program Number: 13N02 for the brake booster failure. The dealer was notified and later diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 172,000.
Jun 01, 2022
The contact owns a 2010 Ford Edge. The contact stated while pressing the brake pedal, the vehicle would not immediately stop causing the braking distance to be extended. The vehicle was examined by an independent mechanic who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 136,000.
Oct 27, 2021
AIR BAGS,UNKNOWN OR OTHER
2 complaints
BRAKE BOOSTER IS FAILING, HISSING, MAKING BRAKING NEAR I.POSSIBLE. THIS IS INTERMITTENT CONDITION. ALSO HAD AIRBAG RECALL COMPLETED, AND NOW THE CLOCK SPRING HAS FAILED, DEALER WILL NOT FIX.
Jul 12, 2020
TAKATA RECALL, FORD MOTOR COMPANY SAFETY RECALL NOTICE 16S26 /NHTSA RECALL 16V-384 WAS ISSUED BY LETTER DATED JULY 2016 AND HAVE NOT RECEIVED ANYTHING FROM FORD MOTOR COMPANY. ON 10/25/17 RECEIVED NOTICE FROM TAKATA HOLDINGS INC. WHERE THEY HAD FILED CHAPTER 11 BANKRUPTCY CASES IN THE US.
Oct 26, 2017
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
2 complaints
VEHICLE HAS MAJOR ABS PROBLEMS WITCH ALSO AFFECTS THE TRACTION CONTROL. VEHICLE RANDOMLY DOES NOT RESPOND TO BRAKING AT VARIOUS SPEEDS. FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT AS A RESULT. I BOUGHT THIS SUV FOR MY WIFE AND KIDS IT ONLY HAS 100K. IT SHOULDN'T BE HAVING THESE ISSUES.
Apr 20, 2019
THE TRACTION CONTROL AN ABS LIGHT COMES ON FOR NO REASON AN WILL NOT GO OFF AN HAVE BEEN TOLD THIS HAS BEEN HAPPING WITH THESE CARS
May 06, 2018
VISIBILITY
2 complaints
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AS IF A GUN WERE FIRED. THE CONTACT STOPPED THE VEHICLE TO CHECK, BUT DID NOT NOTICE ANYTHING. THE CONTACT RESUMED DRIVING AND STILL HEARD UNUSUAL NOISES. SHE STOPPED AND EXITED THE VEHICLE AGAIN TO FIND THAT THE SUN ROOF HAD FRACTURED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND THE SUN ROOF WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. SUNSET FORD (6616 166TH AVE E, SUMNER, WA 98390, (253) 863-2211) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
Apr 19, 2019
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER SUN ROOF OPENED AND FAILED TO CLOSE. THE SUN ROOF REMAINED CONTINUOUSLY IN THE OPEN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUN ROOF WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Feb 24, 2016
AIR BAGS,FUEL/PROPULSION SYSTEM
2 complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 18V046000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN FORD DEALER IN DEARBORN, MI AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR 15V712000 (FUEL SYSTEM, GASOLINE).
Jan 23, 2019
"TAKATA RECALL" BOUGHT THE FORD EDGE FROM A USED CAR DEALERSHIP IN SEPTEMBER 2016, WE WEREN'T NOTIFIED OR AWARE OF THE TAKATA RECALL AT ALL UNTIL MARCH OF THIS YEAR 2018 WHEN WE SAW IT ON THE NEWS. THEY STATED TIL THIS DAY AUGUST 18 2018 THEY HAVE NOT EVEN MANUFACTURE THE PART TO FIX THE TAKATA RECALL ON MY CAR. I SIT HERE WITH UNSAFE CAR AND MAKING CAR PAYMENTS ON SOMETHING I CAN'T USED. I NEED HELP WITH THIS ISSUE. I NO LONGER WANT TO CONTINUE WAITING AFTER 2 YEARS OF THIS MESS. I WANT FORD BUY THE CAR BACK AND GET THIS RESLOVED. I CAN'T CONTINUE TO WAIT TILL IT TIME FOR THEM TO FIX IT. PLEASE HELP ME WITH THIS!
Aug 18, 2018
LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWNSEND FORD (340 MAIN ST, TOWNSEND, MA 01469, 888-708-7319) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO ACTON FORD (76 POWDER MILL RD, ACTON, MA 01720, 978-897-7000) WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND HOUSING SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 63,000.
Jan 14, 2019
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT A LATCH IN THE FRONT DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Oct 31, 2016
SUSPENSION
2 complaints
A FEW WEEKS AGO MY 2010 FORD EDGE STARTED MAKING A LOUD RATTLING NOISE WHEN DRIVING AT LOW SPEEDS. I BROUGHT MY CAR IN AND WAS TOLD I HAVE A BAD DRIVESHAFT. MY MECHANIC CALLED FORD DEALER AND WAS TOLD THEY HAVE OVER 160 DRIVESHAFT PARTS ON BACK ORDER AND WON'T HAVE ANY AVAILABLE FOR OVER A MONTH. IF THERE IS SO MANY PROBLEMS WITH THE DRIVESHAFTS ON 2010 WHY HASN'T THERE BEEN A RECALL ON. MAYBE THIS SHOULD BE LOOKED INTO.
Sep 09, 2018
REAR WHEEL BEARING FAILURE.
Jul 03, 2015
AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
COOLING - WE HAD REPAIRS DONE IN THE AIR & COOLANT . NOTHING WORKS IN THIS CAR. WE WENT TO FORD GRODY TO GET A RENTAL AS THEIR LETTER SPECIFIED BUT THERE IS A 130 ON THEIR WAITING LIST FOR A RENTAL CAR ( ALTERNATE TRANSPORTATION) WE BEEN WAITING 3 YEARS. TILL NOW NO PARTS IS AVAILABLE YET
Aug 04, 2018
A LETTER REGARDING NOBODY HAS TO SEAT ON THE FRONT PASSENGER BECAUSE OF THE AIRBAG BUT HOW LONG STILL- ITS BEEN YEARS? WE WENT TO PRIVATE COMPANY FOR THE AIRCONDITION TO BE REPLACED SINCE KENGRODY FORD MAINTENANCE HAS NOT DONE US GOOD NOT ONLY EXPENSIVE BUT DID NOT WORK AFTER THE MAINTENANCE. THIS CAR IS NOT A GREAT CAR ALTHOUGH ITS ALREADY BEEN SERVICE A LOT OF TIMES. THANK YOU.
May 07, 2018
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VIOLENTLY DEPRESSED IN ORDER FOR THE VEHICLE TO INCREASE IN SPEED. IN ADDITION, THE VEHICLE HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Jul 08, 2015
WE PURCHASED A 2010 FORD EDGE BECAUSE OF THE SAFETY TESTS OF THESE VEHICLES. IT HAS SINCE DEVELOPED A DELAY IN TAKE OFF ABOUT TWICE PER MONTH. IT IS ALMOST LIKE THE TRANSMISSION IS NOT ENGAGED, THEN VIOLENTLY ENGAGES AND LURCHES THE VEHICLE FORWARD. LAST MONTH A CAR HAD TO SLAM IT'S BRAKES TO AVOID HITTING MY WIFE AND CHILDREN AS THE CAR DELAYED, AND BEFORE MY WIFE COULD GET ON THE BRAKE, IT ENGAGED AND LURCHED THE CAR INTO TRAFFIC. THIS IS A HUGE SAFETY CONCERN, ONE THAT I WOULD FIGURE FORD WOULD TAKE VERY SERIOUSLY SINCE IT IS DOCUMENTED, HOWEVER THEY REFUSE TO ADMIT SOMETHING IS WRONG. OF COURSE IT HAS NOT BEEN DUPLICATED AFTER MANY DAYS IN THE SHOP, BUT IT JUST HAPPENED AGAIN 2 HOURS AGO. THE DEALERSHIP OF BOTH PURCHASE AND REFUSAL TO FIX THE PROBLEM IS MCLARTY AUTO MALL IN TEXARKANA TEXAS. *KB
Jul 21, 2011
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.
Aug 16, 2024
STEERING,SERVICE BRAKES
1 complaint
Power steering fluid leaking.Had hoses replaced,but problem still persist.No.2 Power brakes lost,pedal very hard. Very lucky ,not to hit car in front of me. Car is in shop,mechanic tells me it probablyneeds Power booster replaced. no warning signs.
Jul 29, 2024
SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
1 complaint
The contact owns a 2010 Ford Edge. The contact stated that while driving at approximately 35 MPH, the brake pedal became stiff. The brake pedal was depressed to the floorboard. The brake pedal was depressed; however, the vehicle was slow to respond. There was an abnormal whistling sound detected. The ABS and traction control warning lights were illuminated. The wrench symbol was displayed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an independent mechanic, who determined that the failure was due to the power brake booster master cylinder. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 192,000.
Jun 24, 2024
SERVICE BRAKES, AIR,SERVICE BRAKES
1 complaint
The contact owns a 2010 Ford Edge. The contact stated that while driving, there was a hissing noise detected. The contact had to slam on the brake pedal to stop. While her brother was driving, he had to continuously pump the brakes for the vehicle to stop. The ABS and traction control warning lights were illuminated. While her daughter was driving at 20 mph, she crashed into an unknown truck. There were no reported injuries. There was no police report, fire, or air deployment. The vehicle was taken to the local dealer, who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her that the failure was due to the brake booster. The manufacturer was contacted, who informed her there was no warranty coverage. The approximate failure was 91,765.
Feb 06, 2024
POWER TRAIN,ENGINE
1 complaint
Just bought used 12/4/23 from private party. Transmission fluid leaking on exhaust pipe, seen and documented by tech at Kendall Ford Anchorage, AK. Vehicle was brought in for Transmission and Engine Oil Service 91,000 approximate. Seems to coming from rear of transmission, where shaft goes in. Leaks on hot exhaust, burns and smoke comes in heater vent, Can see some smoke coming up from under hood when parked and smell burning fluid when outside. The leak is not excessive, as im watching the transmission fluid level. But my wife is now afraid of a fire. This seems to be an on going problem with the Ford Edge and other vehicles. Please help resolve this, we cant afford a repair of this large amount from what ive read for repair. Thank you, [XXX] & [XXX] Kenai, AK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 11, 2023
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
Complaint Filed Tuesday 18:14 hrs 12/06/2022. On 12/02/2022 I had a diagnosis at Marcotte Ford Holyoke, MA done my vehicle because it failed Massachusetts emissions CEL. Diagnose came back with the same description as the damaged fuel system and suspension which RECALLS, which should have been fixed before I registered the vehicle on 11/22/2022. I fear for my safety of fuel leak and suspension crash. I would hate to think a reputable Ford dealer would jeopardize my safety for a few extra dollars for holiday spending. I have found a different repairman for the faulty brake power booster & Mass Air Flow Sensor the A & Z Autos dealer /A & Z Auto Repair placed in my vehicle. Ms. Sharon-Shawn A. Bell
Dec 06, 2022
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158 (Air Bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that she will be notified when parts are available. VIN tool confirms parts not available. Additionally, the contact stated that she heard a hissing noise when the brake pedal was depressed and without warning, more pressure had to be applied to the brake pedal to stop. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster and brake pads needed to be replaced. The brake pads were replaced however, the brake booster was not replaced. The manufacturer nor the dealer was notified of the failure. The failure mileage was approximately. 192,000
Aug 18, 2022
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
My brakes won't stop in everyday use correctly.the brake booster stopped working properly.
Aug 14, 2022
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
Brake booster has to be replaced which was being covered up until 2020 the mechanic told me so I liked to know why it's not covered now. I bought the vehicle in late December of ,2020 so I wouldn't have known and I got it from a dealership. The brakes don't work because of this known problem. So I have a $800 repair bill I'm hoping to get taken care like it should have when I bought it. Thanks for your time and help!
Jun 17, 2022
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed the ABS warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the half shaft retention needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA however, no further assistance was provided. The approximate failure mileage was 138,000.
Feb 08, 2022
SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I BOUGHT MY 2010 FORD EDGE TO UPGRADE MY SAFETY STANDARDS FOR MY KIDS AND JUST RECENTLY FOUND THE BRAKES FAILING ME TO THE POINT OF BEING UNSAFE TO EVEN DRIVE AS OF NOW MY FAMILY HAS BEEN HARDSHIPPED BY THE BRAKE BOOSTER RECALL I NEVER KNEW WAS THE REASON FOR MY SAFETY BEING STANDSTILLED FOR MOBILITY WITH THIS PARKED UNSAFE BRAKE BOOSTER NEEDING IMMEDIATE RECALL SERVICED TECHNICIANS LIAZONED THROUGH THIS COMPLAINT TO GET ME AND MY FAMILY SAFELY MOBILE AGAIN THROUGH THIS COMPLAINT PROCESS PLEASE SEND ME A CLAIM TO GET TO MY LOCAL FORD DEALERSHIP IN CADILLAC MICHIGAN THANK YOU FOR YOUR TIME.
Jan 22, 2021
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
HARD, CLUNKING NOISE/VIBRATION/IMPACT WHEN STARTING VEHICLE, SHIFTING FROM PARK TO REVERSE, REVERSE TO PARK, REVERSE TO DRIVE, DRIVE TO REVERSE, PARK TO DRIVE, AND DRIVE TO PARK. TRANSMISSION SHIFTS VIOLENTLY. LOSE SPEED AT HIGHWAY SPEED. ODOMETER AND SPEEDOMETER GO BLANK, NO DISPLAY. LOSS OF POWER AND SPEED. HUGE SAFETY HAZARD. SO MANY COMPLAINTS ONLINE FOUND WITHIN 10 MINUTES OF SEARCH.
Jan 21, 2021
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
MY 2010 EDGE IS DEALING WITH THE ENGINE LIGHT, A WRENCH, AND TRACTION CONTROL LIGHTS ALL COMING ON AND OFF WHENEVER IT FEELS LIKE (IN PARK OR IN ANY DRIVING CONDITION). WHEN THESE LIGHTS COME ON I PRETTY MUCH LOSE THE ABILITY TO BREAK ON MY OWN, IT RESISTS AND GRINDS WHEN BREAKING WITH THE LIGHTS ON. THE LIGHTS CAN COME AND GO FOR DAYS AT A TIME OR FOR ONLY A FEW MILES. ALSO, THE VEHICLE HESITATES ON TAKE OFF WHEN THESE LIGHTS ARE ON. CODE READER DOESN'T REALLY TELL US ANYTHING USEFUL. IF CODES ARE CLEARED IT EVENTUALLY WILL COME BACK ON AND CONTINUE HAVING THE SAME ISSUES. THIS SEEMS TO BE A COMMON PROBLEM BY WHAT I'M FINDING, FORD SHOULD BE RESPONSIBLE TO FIX THIS WIRING/ELECTRICAL ISSUE. ANOTHER THING, THE SEATBELT LIGHT AND ALARM WILL NOT STOP GOING OFF, EVEN IF YOU ARE IN PARK FOR A WHILE. I JUST BOUGHT THIS VEHICLE AND I AM FAR FROM IMPRESSED.
Jan 15, 2021
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
1 complaint
DOOR AJAR LIGHT CONTINUALLY WENT ON AND OFF WHILE IN MOTION WHETHER ON A HIGHWAY OR CITY STREET. NOTICED IT ALSO WENT ON DURING LEFT TURNS. DOOR LOCKS ON ALL DOORS WOULD CLICK ON AND OFF AT STOPS. I WASN'T SURE THAT DOORS WERE LOCKED WITH MY CHILDREN IN THE CAR. INTERNAL LIGHTS WOULD ALSO GO ON AN OFF. COMMON ISSUE ON THE INTERNET WITH FORD EDGES. IT'S ALL OVER AND FOR YEARS. I HAVE YOUNG CHILDREN AND HAD TO GET THE ISSUE FIXED AT A COST OF $542.83. I BELIEVE FORD NEEDS TO PAY FOR THIS SAFETY ISSUE. THE PART NUMBER TO REPLACE WAS THE LATCH PART NUMBER 8T4Z 78264A27 A. SO A NEW DOOR LATCH NEEDED TO BE INSTALLED ALONG WITH THE REPAIR OF A WIRE IN THE DOOR HARNESS NEAR THE LH SIDE OF THE DOOR SPEAKER. I AM THE ORIGINAL OWNER OF THIS VEHICLE.
Nov 25, 2020
STRUCTURE,SERVICE BRAKES,VISIBILITY/WIPER
1 complaint
I WAS TOLD THAT MY BRAKE PADS ONLY NEEDED TO BE REPLACED AND THAT THEY HAD DONE IT, WHEN I PICKED UP MY VEHICLE, THE BRAKES WERE EXTREMELY HARD AND I COULD NOT STOP MY VEHICLE, I TOOK MY CAR BACK AND THEY STATED MY MASTER CYLINDER WAS BAD, THEY NOTED IT ON MY INVOICE, BUT DID NOT DISCUSS IT WITH ME AND GAVE ME MY VEHICLE WITHOUT NOTIFYING. WHEN I TOOK MY CAR BACK FOR REPAIR, THEY CRACKED MY WINDSHIELD AND VOMITED IN MY VEHICLE
Aug 03, 2020
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THE VEHICLE STOP WITHOUT ANY WARNING LIGHT AND WOULD NOT GET ANY ACCELERATION ONCE STEPPING ON THE GAS. I. TOOK IT TO FORD AND THEY SAID IT. IS THE ELECTRONIC THROTTLE BODY.. I
Jul 16, 2020
FUEL SYSTEM, OTHER
1 complaint
THE GAS TANK WAS REPLACED OCTOBER 2016 ON A RECALL, THAT GAS TANK IS NOW LEAKING.
Nov 25, 2019
AIR BAGS,ENGINE
1 complaint
I REPLACED THE THERMOSTAT,BUT NOW THE DRIVER SIDE FAN DOESN'T WORK
Jun 28, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
I HAD THIS CAR IN A FORD GARAGE BACK IN JANUARTY I HAD TO SPEND OVER $2000.00 BECAUSE ONE OF THE ENGINE COILS BURNED UP AND DAMAGED THE COMPUTER FOR THE ENGINE. I WAS TOLD THE OTHERS SHOULD BE REPLACED ALSO, BUT COULD NOT FIX IT BECAUSE OF NO MONEY. AND ALSO THE BRAKES, ROTORS CALIPERS ON FRONT OF THIS CAR ARE A MESS. I HAD TO REPLACE EVERY BIT OF IT ALSO. THIS CARS SUCKS I HATE IT BUT /
May 23, 2019
TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRACTION CONTROL INDICATOR WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 18,200.
May 15, 2019
AIR BAGS,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, THE BRAKES MADE AN ABNORMAL SCREECHING NOISE WHEN APPLIED, THE VEHICLE HESITATED, AND THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT CALLED CIRCLEVILLE FORD (24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138), BUT THE VEHICLE WAS NOT DIAGNOSED TO THE COST. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SYMPTOMS RELATED TO NHTSA CAMPAIGN NUMBER: 16V733000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 207,329.
May 03, 2019
UNKNOWN OR OTHER,ENGINE
1 complaint
WHILE DRIVING DOWN THE HIGHWAY, MY HEATER STARTED BLOWING COLD AIR AND WITHIN 5-10 MINUTES MY GAS PEDAL WOULD NO LONGER ACCELERATE. 1-2 MINUTES AFTER MY GAS PEDAL WOULD NO LONGER ACCELERATE, MY ENGINE LIGHT CAME ON. THANKFULLY THIS HAPPENED AS I WAS APPROACHING AN EXIT AND I WAS ABLE TO EXIT THE HIGHWAY BEFORE MY CAR OVERHEATED AND COMPLETELY SHUT OFF. MY CAR OVERHEATED 1-2 MINUTES AFTER MY ENGINE LIGHT CAME ON. THERE WERE NO SIGNS OF ANY PROBLEMS ON MY CAR BEFORE THIS ALL HAPPENED. IT WAS VERY SUDDEN. I WAS ABOUT 1.5 HOURS AWAY FROM HOME AND HAD TO HAVE MY CAR TOWED. A MECHANIC LOOKED AT IT AND SAID THE COOLANT IS COMPLETELY DRAINING OUT. THEY USE AN ENTIRE GALLON OF COOLANT AND IT POURED OUT OF MY CAR IMMEDIATELY, IN UNDER A MINUTE. AS OF RIGHT NOW, I HAVE TO REPLACE THE WATER PUMP ON MY CAR. HOWEVER, IN ORDER TO REPLACE THE WATER PUMP, THE MECHANIC SAID THEY HAVE TO COMPLETELY REMOVE MY FRONT ENGINE IN ORDER TO ACCESS THE WATER PUMP. THIS WILL CALL FOR AT LEAST 12 HOURS OF LABOR, RAISING COST OF WHAT SHOULD HAVE BEEN AROUND $200 FOR A NEW WATER PUMP TO BETWEEN $1700-$2100. IF THE MECHANICS FIND THAT THE COOLANT HAS INDEED MIXED WITH MY ENGINE OIL AND RUINED MY ENGINE, THEN I WILL HAVE TO COMPLETELY REPLACE MY ENGINE, RAISING THE COST FURTHER TO $7K+. ACCORDING TO KELLEY BLUE BOOK, IF I END UP HAVING TO REPLACE THE ENGINE, THIS WILL COST ABOUT 2-3 TIMES WHAT MY CAR IS WORTH.
Mar 20, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE IN MOTION ALL THE WARNING LIGHTS TURNED ON AND A WARNING BEEP WOULD GO OFF. IT DID THIS FOR 2 DAYS, TOOK IT TO GET CHECKED THEY TOLD ME A NEEDED A NEW BATTERY. BOUGH THE BATTERY AND I STILL HAD SAME ISSUE. NOW THE CAR WON'T START AND THE FORD RETAILER WANTS $125 JUST TO DIAGNOSE THE CAR.
Sep 28, 2018
STEERING,AIR BAGS,WHEELS
1 complaint
I I BOUGHT A 2008 FORD EDGE SEVERAL YEARS AGO. I TOTALED IT BUT THE AIR BAGS NEVER DEPLOYED. I THEN BOUGHT A 2010 FORD EDGE IN 2016 AND I BOUGHT IT NOT KNOWING ABOUT THE RECALLS. I HE BEEN IN A REANTAL ALL SUMMER AND THEY FORD DEALERSHIP IN LADOGA SAID THE PARTS ARE IN FOR THE RECALL. I'M NOT IT'S NOT IN THE SYSTEM ANYWHERE AND NOW I HAD TO TAKE IT TO ANOTHER DEALERSHIP BECAUSE MY HUBS ARE MESSED UP AND MY CAR DIED FROM PARKING IT IN THE SUN. I NEED TO KNOW WHAT'S GOING ON. I HAVE CHILDREN AND JUST WANT TO BE SAFE SINCE LADOGA SENT ME AWAY SAYING MY CAR WAS OKAY AND DIDN'T HAVE ANY PROBLEMS.BUR NOW FORD WANTS 2,590 - 3,000 I'M WITH OUT A RENTAL NO ONE WOULD PROVIDE ME AND THE CHILDREN ONE IT'S BEEN SEVERAL WEEKS NOW
Sep 13, 2018
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN THE AC IS RUNNING, THE CAR WILL STALL OUT. IT HAS HAPPENED IN TRAFFIC ON THE HIGH WAY AND SURBURBAN STREETS. WHEN IDLE AND IGNITION IS TURNED OFF THEN ON AGAIN, THE VEHICLE WILL NOT START. AFTER APPROX. 35-55 MINUTES THE CAR WILL THEN START. FINALLY, IT IS HAPPENING AFTER LONGER PERIODS OF TIME. I WAS PARKED IN A LOT FOR SEVERAL HOURS, WHEN I WENT TO START IT THE CAR WOULD NOT TURN OVER. I HAD TO HAVE IT TOWED TO MY HOUSE WHERE IT DID START AGAIN 1.5 HOURS LATER. I FEAR FOR MY CHILDREN'S LIVES.
Aug 06, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
'TAKATA RECALL' I AM VERY DISAPPOINTED AND UNSAFE WITH MY FORD EDGE , FOR THE LAST FEW WEEKS IT HAS BEEN SHUTTING OFF WHEN THE CAR COMES TO A STOP OR IN IDLE. THERE IS NO CODES OR ANY WARNING SIGNS THAT COMES UP . THE CAR JUST LOSSES POWER AND SHITS OFF ON ITS OWN. I AM TIRED OF FIXING AND SPENDING MONEY BEHIND MY FORD EDGE I KNOW IT HAS NOTHING TO DO WITH THE ENGINE BECAUSE IT WAS RECENTLY REPLACED LAST YEAR JULY UNDER WARRANTY ALSO I REPLACED ALL TENSIONS AND THE WATER PUMP ALSO SPARK PLUGS . I TOOK IT TO MY MAIN MECHANIC AND HE COULD NOT FIGURE OUT WHAT'S THE PROBLEM HE TOLD ME TO GO TO FORD AND I WENT TO FORD AND THEY TOOK 2 DAYS TO TELL ME THEY DON'T KNOW WHAT'S THE PROBLEM . TODAY I WAS ON MY WAY HOME ON THE HIGHWAY I COME TO SLOW DOWN GETTING OFF ON MY EXIT AND THE CAR JUST SHUTS OFF AND THE STEERING WHEEL GETS TIGHT AND I CAN'T MOVE OR TURN IT . THERE WAS CARS NEXT TO ME AND BEHIND ME AND IN FRONT I COULD OF GOT HURT OR PUT OTHERS IN DANGER . THIS IS NOT SAFE FOR FORD TO HAVE VECHILES OUT ON THE ROAD LIKE THIS WITH NOT SOURCE OF HOW TO FIX IT OR ANY WARNING LIGHT.
Jul 25, 2018
TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TOWED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PURVIS FORD LINCOLN, INC., 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.
Jun 25, 2018
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.
Apr 26, 2018
SUSPENSION,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
I BUY MY FORD EDGE LAST YEAR IN 2016 AT 3205 NORTH HIGHWAY 61 IN MUSCATINE, IA, I RECENTLY GOT A IMPORTANT LEGAL NOTICE THAT'S WHY I'M DOING THIS INSPECTION.
Nov 14, 2017
POWER TRAIN,EQUIPMENT
1 complaint
2010 FORD EDGE TRASMISSION. AFTER DRIVING AT HIGHWAY SPEEDS FOR ABOUT AN HOUR AND THEN COME TO A STOP. WHEN YOU START TO GO AGAIN THE TRANSMISSION FEELS LIKE IT GOES TO NEUTRAL AND THEN SLAMS INTO DRIVE. SOMETIMES IT TAKES LESS THAN A SECOND TO CORRECT ITSELF AND SOMETIMES ITS 2-3 SECONDS BEFORE IT GOES. IT HAS HAPPEND ALMOST EVERY TIME WE DRIVE AT HIGHWAY SPEEDS. DEALER CANNOT REPLICATE THE ISSUE.
Jul 15, 2017
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO THE LOCAL DEALER (JOHNSON CITY FORD 207 PRINCETON ROAD JOHNSON CITY, TN 37601) TO BE REPAIRED. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE TN, 37912) WHERE IT WAS DIAGNOSED THAT THE PREVIOUS RECALL REPAIR WAS PERFORMED INCORRECTLY AND DAMAGED THE WIRING HARNESS, WHICH NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE DEALER WITNESSED EXPOSED WIRES AND ZIP TIED SENDING UNIT CABLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATION WAS IN PROCESS WHILE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE EXPOSED WIRES WERE ABOVE THE FUEL TANK AREA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,115.
Jun 08, 2017
SUSPENSION,STRUCTURE
1 complaint
MARCH19, 2017 WHILE DRIVING 20 MPH FROM OUR NEIGHBORHOOD TO CHURCH WITH MY WIFE, THERE WAS A LOUD CLUNKING FROM FRONT PASSENGER SIDE. WE TURNED ONTO THE MAIN ROAD AND AS SPEED INCREASED TO 55 MPH, THE WINDSHIELD CRACKED AND I NOTICED THE HOOD OF CAR WAS RAISED UP ABOUT AN INCH ABOVE THE FENDER. WE IMMEDIATELY TURNED AROUND AND DROVE SLOWLY BACK TO THE HOUSE. THE ATTACHED PHOTOS SHOW WHAT HAD HAPPENED. THERE IS CONSIDERABLE DAMAGE TO THE SHEET METAL BODY COMPONENTS, WINDSHIELD, PLASTIC PARTS. THERE ARE MANY SIMILAR EXAMPLES OF THE STRUT TOWER SPOT WELD FAILURE REPORTED ON THE INTERNET. ALL SEEM TO BE ON THE PASSENGER SIDE.
Mar 20, 2017
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE, CAUSING THE CONTACT TO COME TO AN ABRUPT STOP. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE CONTACT HAD TO DOWNSHIFT. WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE GEAR SHIFT BECAME STUCK. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TRANSFER CASE WAS REPLACED; HOWEVER, THE VEHICLE REMAINED IN THE DEALER'S POSSESSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Mar 20, 2017
STEERING,WHEELS
1 complaint
I RECENTLY HAD TO REPLACE POWER STEERING LINES IN MY VEHICLE DUE TO METAL CORROSION RUSTING THROUGH THE LINES AND CAUSING THE FLUID TO LEAK OUT, THIS ISSUE HAS REPEATEDLY CAUSED MY CAR TO GO OUT OF ALIGNMENT AND HAS RUINED MY TIRES. THE POWER STEERING WAS NOT WORKING PROPERLY TO THE POINT OF BEING DANGEROUS BECAUSE OF IT. BECAUSE MY CAR IS ONLY 7 YEARS OLD I AM WONDERING IF THIS CORROSION WOULD BE COVERED BY SOME SORT OF WARRANTY OR IF THIS IS UNDER RECALL? ESPECIALLY SINCE MY CAR IS UNDER RECALL FOR GAS TANK AND AIR BAG CORROSION. I HAVE REPORTED THIS TO FORD AS WELL. THE REPAIR JUST OF THE POWER STEERING LINES COST ME $500. I STILL NEED TO REPLACE ALL FOUR TIRES AS WELL. THIS DEFECT IS DANGEROUS. METAL PARTS SHOULD NOT BE CORRODING ON CARS.
Feb 10, 2017
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRIVING ON ROAD LOST POWER. TRY GAS PEDAL ALL WAY DOWN .... NOTHING BUT IDLE POWER. IDLE HOME, THEN STOP AND START AGAIN, GOT FULL POWER BACK. TOOK TO SERVICE MECHANIC WHO SCANNED FOR ERROR CODE AND DID NOT FIND ANY. CAR RUNS FINE NOW. THIS WAS EARLY AM ON VILLAGE MAIN ST. DANGER IF X-WAY OR BUSY RD.
Nov 22, 2016
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE INTERIOR LIGHT ILLUMINATED INDEPENDENTLY AND THE FRONT DRIVER DOOR AJAR LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Mar 15, 2016
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LATCH PROPERLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Feb 08, 2016
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE MOON ROOF FAILED TO CLOSE. THE FAILURE PROGRESSED AND THERE WAS A STRONG VIBRATION IN THE VEHICLE DUE TO THE MOON ROOF BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Jan 12, 2016
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING DOWN A MAIN HIGHWAY WITH CRUISE CONTROL SET AT 60 MPH, THE VEHICLE SUDDENLY STARTED SURGING AND THE RPMS WERE FLUCTUATING THEN THE VEHICLE ACCELERATED RAPIDLY UNTIL SPEED REACHED ABOUT 72 MPH. I HAD TO TURN CRUISE CONTROL OFF FOR THE SPEED TO DROP BACK DOWN.
Nov 29, 2015
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
2010 EDGE 24,000 MILES ONLY, FOR A MONTH FEELING SICK, HEADACHES DUE TO SMELLING FUMES INSIDE EDGE, SMELLED LIKE PROPANE GAS, SMELLED MORE WITH STOPPED. THEY FOUND LEAK AT PTO, BURNT AND OOZING GOO, COST TO REPLACE $1436.00, NEVER HEARD OF THIS IN MY LIFE THIS IS A HEALTH RISK TO MYSELF AND FAMILY, TOLD ALSO THAT THE TIE-RODS AND FRONT BRAKES AND ROTORSWORN OUT WHICH COULD CAUSE A FATAL ACCIDENT. HOW CAN THIS BE HAPPENING ON A 5 YR OLD CAR THIS LOW MILES I HAVE TO FILE A SECOND REPORT ON THE DRY ROTTED TIRES 08 TIRES ON A 2010 NEW CAR CAN SOME ONE EXPLAIN THIS
Oct 22, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
#1) THIS VEHICLE WAS PURCHASED BRAND NEW IN 2010 AND FROM THE BEGINNING WHEN I PRESS ON THE ACCELERATOR PEDAL THE CAR WILL SOMETIMES JUST GOES INTO A DEAD MODE AND DOES NOTHING FOR A FEW SECONDS. IF I TRY TO ACCELERATE AND THE CAR DOESN'T REACT I SOMETIMES HAVE TO MASH ON THE PEDAL TO GET THE CAR TO GO. THIS HAS PROVEN TO BE A VERY SERIOUS PROBLEM WHEN I HAVE TO MERGE OR TURN QUICKLY OUT OF A SIDE STREET OF THROUGH AN INTERSECTION IN A QUICK MANNER. ITS AS IF THE CAR HAS A HICCUP OR SOME TYPE OF DELAY FROM PEDAL TO MOTOR? #2) ON ANOTHER NOTE THAT HAS TO DO WITH DASHBOARD DESIGN ,WHEN I TURN ON MY TURN SIGNALS THE HIGH BEAM WILL SOMETIMES ENGAGE BECAUSE THE HIGH BEAM SWITCH AND THE TURN SIGNAL SWITCH ARE ON THE SAME ARM AND THE HIGH BEAM IS DESIGNED TO BE PUSHED FORWARD INSTEAD OF THE TRADITIONAL PULLED TOWARD YOU TO ACTIVATE.THIS PUSHING MOTION IS CONSISTENT WITH MY HAND REACHING TOWARD THE TURN SIGNAL IN A FORWARD MOTION. THIS OCCURRENCE IS SOMETIMES MISTAKEN FOR AGGRESSIVE BEHAVIOR OR AN ANNOYANCE TO ONCOMING TRAFFIC. *JS
Jul 27, 2014
VISIBILITY,UNKNOWN OR OTHER
1 complaint
THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE CAR WAS PARKED IN A PARKING LOT FOR ABOUT 1 1/2 HOURS ON A SUNNY DAY. WHEN I GOT IN THE CAR, CLOSED THE DOOR, THE WHOLE BACK WINDOW SHATTERED. THERE WAS NO REASON FOR THE WINDOW TO BREAK. REPORTING THIS INFORMATION AS IT APPEARS THIS HAS BEEN A PROBLEM WITH FORD EDGE CARS IN THE PAST. WE ARE HAVING IT REPAIRED USING INSURANCE COVERAGE. *JS
Jun 14, 2014
STEERING,STRUCTURE
1 complaint
RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS
Apr 11, 2014
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
I BOUGHT A USED 2010 FORD EDGE LAST YEAR AUGUST FROM CONNICELLI DEALER IN CONSHOHOKEN PA. THE SAME DAY I BOUGHT THE CAR, ON MY WAY HOME I NOTICED THAT THE BRAKE HAS A PROBLEM. TOOK IT BACK AND WAS FIXED. RIGHT AFTER THIS., I WAS PARKING IN A SMALL PARKING LOT , THE CAR ACCELERATED ON HIS OWN AND WENT ON THE GRASS. THE SECOND TIME I WAS PARKING IN FRONT OF MY GARAGE, THE CAR ACCELERATED AGAIN AND I ALMOST DRAG MY SECOND CAR TO THE BASEMENT. THE THIRD TIME, I WAS PARKING IN SMALL PARKING LOT AND IT ACCELERATED AGAIN. ONLY THIS TIME, THE CAR CRASH INTO PARKED CAR AND THE CAR HIT ANOTHER CAR. MY CAR AND TWO OTHER CARS WAS DAMAGED. THANK GOD, NOBODY WAS IN THE TWO CARS. THE 3 CARS LOOK LIKE IT WAS A HIGHWAY AUTO ACCIDENT. I AM NOT SURE IF THE US GOVERNMENT IS GOING TO DO ANYTHING ABOUT FORD AND THE ACCELERATION PROBLEM UNTIL WHEN IT KILLS ONE OF THEIR OWN. ORDINARY CITIZEN DO NOT COUNT. FORD COMPANY IS A GIANT, MEGA COMPANY THAT HELPS WHEN IT COMES TO POLITICIANS IN US. I AM SCARED OF THIS CAR. IT ALMOST KILL ME. FEDERAL GOVERNMENT IS ON THIS MONSTER HEARTLESS COMPANY SIDE. KILLING INNOCENT PEOPLE BECAUSE OF THEIR POWER IN THIS COUNTRY. FORD COMPANY ARE UNTOUCHABLE. CONSUMERS JUST HAVE TO LIVE WITH IT. THE ONLY TIME YOU PROBABLY GET A SOLUTION WILL BE WHEN ONE OF THE TOPS GET KILLED IN A FORD AUTO ACCIDENT OCCURRING WITH AN ACCELERATION PROBLEM. THEN YOU WILL HEAR IT THE CNN. SHAME ON ALL THAT KNOWS THIS ACCELERATION PROBLEM AND NOT DOING ANYTHING. WILL IT BE DIFFERENT IF ITS YOUR MOTHER, FATHER, WIFE, HUSBAND, DAUGHTER, SON OR GRANDCHILDREN. I AM 56 YEAR OLD AND I HAVE DRIVEN DIFFERENT CARS, NEVER BEEN IN AN ACCIDENT UNTIL I BOUGHT THIS FORD EDGE. DO THE RIGHT THING. FORD COMPANY YOU'RE SELLING US A LEMON AND YOU KNOW IT. YOU NEED TO PAY FOR THIS KILLINGS. US FEDERAL GOVERNMENT, YOU'RE OUR LAST HOPE. PLEASE HELP US. *TR
Feb 07, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
CPSC: I1410473A. 2010 FORD EDGE. CONSUMER STATED THEY ARE HAVING MULTIPLE PROBLEMS WITH THE CAR. *LN THE CONSUMER STATED WITHIN THE LAST MONTH, THE TORQUE CONVERTER, THROTTLE BODY AND MOTOR ASSEMBLY HAD TO BE REPLACED. ALSO, THERE WAS A SMELL OF GAS COMING FROM THE VEHICLE AND THE ENGINE HESITATED AT TIMES. *JB
Jan 30, 2014
STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM
1 complaint
CAR JERKS AND ANTI LOCK/TRACTION CONTROL SYSTEM TRIES TO ENGAGE DURING TURNS TO LEFT PULLED CODES FROM CAR THEY WERE P1650 POWER STEERING ,DEALER SAID THIS WAS TIED TO ANTI ROLL AND ALSO CONTROL TRANSMISSION AND BRAKE SYSTEM AND WOULD COST ME 930.00 TO REPAIR, NEXT CODE WAS P1703 BRAKE SWITCH,THEN CODE P1780 TRANSMISSION CONTROL. ITS OBVIOUS FORD MOTOR COMPANY KNOWS THEIRS A PROBLEM WITH THIS TYPE OF AUTO..RESEARCH ON INTERNET SHOW THIS SAME PROBLEM SINCE 2007 OR SO TO PRESENT! *TR
Dec 11, 2013
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE CAR STALLS THERE IS NO WAY TO WARN OTHER DRIVERS AND COULD CAUSE AN ACCIDENT. I DO NOT BELIEVE THE DEALERSHIP HAS ANY CLUE AS TO WHAT IS GOING ON WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH ONLINE USING GOOGLE AND HAVE FOUND THERE ARE MANY OTHERS OUT THERE WHO SEEM TO HAVE HAD THE SAME PROBLEM AND NO ONE SEEMS TO HAVE A DEFINITE REASON AS TO WHY. *TR
Sep 17, 2013
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
POWER FAILURE WHILE MERGING ONTO HIGHWAY 5 IN SAN DIEGO CA. ENGINE RPM REDUCED TO IDLE. AFTER COASTING TO THE SIDE OF THE ROAD, ENGINE WAS IDLING. THE ENGINE WAS TURNED OFF AND AFTER ABOUT 1 MINUTE IT WAS RESTARTED. I NEXT SHIFTED IT BACK INTO DRIVE AND IT WAS WORKING AGAIN. SAME FAILURE OCCURED ON 7/29/2013 WITH THE SAME RESULTS. CORRECTIVE ACTION REQUIRED THROTTLE BODY ASEMBLY ON BACK ORDER. *TR
Aug 08, 2013
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE GEAR SHIFTER FAILED AND IT WOULD NOT SHIFT OUT OF PARK. THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL WHILE THE VEHICLE WAS PARKED, TO BE ABLE TO SHIFT THE GEAR BACK TO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER INSPECTED THE VEHICLE. THE BRAKE PEDAL SWITCH WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE GEAR SHIFTER DOES NOT RELEASE FROM PARK. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE 27,000. UPDATED 2/19/13 *CN ALSO, THE BRAKE MASTER CYLINDER WAS REPLACED.
Nov 14, 2012
STEERING,SUSPENSION
1 complaint
STARTED NOTICING A VIBRATION IN STEERING AT SLOW SPEEDS WHEN PULLING INTO OR OUT OF PARKING SPACES. TOOK TO THE DEALER FOR REPAIR AT 34,000 MILES A FEW WEEKS LATER AND DEALER AT FIRST COULD NOT DUPLICATE THE ISSUE, THEN WITH MY HELP IDENTIFIED IT AS A POWER STEERING PUMP AND REPLACED. THE NEXT DAY, SAY ISSUE AND THEY THEN STATED IT WAS A NORMAL CHARACTERISTIC OF CAR MODEL. WARRANTY HAS SINCE EXPIRED AND HAS GOTTEN SIGNIFICANTLY WORSE AND MILEAGE IS CURRENTLY 49K AS I AM A SALES REP AND LOG A LOT OF MILES. I ALSO BEGAN GETTING A LOUD POPPING NOISE IN THE FRONT FROM BOTH SIDES AT ABOUT 38K MILES, PREDOMINANTLY LEFT SIDE, ESPECIALLY WHEN MAKING LOW SPEED TURNS AND/OR GOING OVER SMALL BUMPS, LIKE WHEN ENTERING OR LEAVING A PARKING LOT. I HAVE NOT TAKEN IT TO THE DEALER FOR INSPECTION BUT HAVE HAD A LOCAL MIDAS CHECK FOR AN ISSUE TWICE WITH NOTHING FOUND, BUT ISSUE IS ALSO GETTING MUCH WORSE. *TR
May 27, 2012
TIRES
1 complaint
TL* THE CONTACT OWNS HANCOOK DYNAPRO A/S TIRES, SIZE 235/65/R17, WHICH WERE EQUIPPED ON 2010 FORD EDGE. WHILE TRAVELING 55 MPH, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD BLOWN OUT. THE TIRE HAD NOT BEEN DIAGNOSED AND THE TIRE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 18,000. THE VIN WAS UNAVAILABLE.
Mar 13, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
ON 1/21/12, I PULLED INTO A PARKING SPACE, WITH MY FOOT ON THE BRAKE TO PUT THE CAR INTO PARK, THE ENGINE MADE A FUNNY NOISE AND THE CAR SURGED FORWARD CRASHING INTO A FORD MUSTANG. THIS CRASH SHOULD NEVER HAVE HAPPENED SINCE MY FOOT HAD THE BRAKE DEPRESSED. WHEN THE CAR CAME TO A HALT AFTER HITTING THE MUSTANG, I HAD TO PULL THE GEAR SHIFT OUT OF "PARK" TO BACK UP OFF THE DAMAGED VEHICLE. AFTER TAKING MY VEHICLE TO RANDALL FORD TO BE CHECKED OUT, I WAS INFORMED THAT THERE WAS NOTHING WRONG WITH MY VEHICLE. THEY TRIED TO CONVINCE ME THAT MY FOOT WAS ON BOTH PEDALS. THIS IS VIRTUALLY IMPOSSIBLE TO DO IN MY CAR UNLESS MY FOOT WAS TURNED AT A 90 DEGREE ANGLE FROM IT'S NORMAL POSITION. IF MY FOOT HAD SLIPPED OFF THE BRAKE AND HIT THE GAS I WOULD HAVE SAID THAT AND NEVER TAKEN MY VEHICLE IN TO BE INSPECTED. I KNOW FORD NEVER WANTS TO ADMIT THEY HAVE A PROBLEM WITH THEIR VEHICLES BUT I URGE THE "POWERS THAT BE" TO GO BACK INTO THEIR ISSUE HISTORY AND CHECK OUT THE ISSUES YOU HAD WITH THE FORD FREESPIRIT SURGING FORWARD ON NUMEROUS OCCASIONS. I WOULD LIKE FOR SOMEONE TO TAKE THIS ISSUE SERIOUS WHILE MY CAR IS STILL UNDER WARRANTY. I CANNOT AFFORD AN $8000. REPAIR. I WOULD ALSO LIKE TO STATE THAT IF SOMEONE HAD BEEN BETWEEN MY CAR AND THE MUSTANG IT HIT, THEY COULD HAVE BEEN SEVERELY HURT OR KILLED. *TR
Feb 06, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I PURCHASED MY 2010 FORD EDGE THE FIRST WEEK OF MAY 2011. WITHIN THREE DAYS I NOTICED THAT THE VEHICLE WOULD ACCELERATE SUDDENLY, AND THE RPM WOULD JUMP FROM 1500 TO 3500, THEN BACK AGAIN. THIS HAPPENED SEVERAL TIMES. I CALLED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND THEY STATED I COULD TAKE IT TO ANY FORD SERVICE DEPT. I DID JUST THAT AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. WHEN I WENT TO RETRIEVE MY NEWLY PURCHASED FORD EDGE, THERE WAS A FOUR INCH GASH IN THE RIGHT SIDE OF THE HOOD. THEY DENIED THAT THE GASH HAPPENED AT THEIR SERVICE DEPT. WHEN I PULLED AWAY FROM THE SERVICE DEPT. THE VEHICLE DID THE SAME SURGING FORWARD AND THE RPM'S JUMPED AGAIN. I CALLED THE SERVICE DEPT. ASAP! THEY HAD ME RETURN IMMEDIATELY, AND I WENT THROUGH HELL TO GET A LOANER CAR WHILE MY VEHICLE SAT IN THE SERVICE DEPT THROUGH THE WEEKEND. ON MONDAY OF THE FOLLOWING WEEK, THE SERVICE DEPT MGR CALLED ME TO LET ME KNOW THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WHEN I PICKED UP THE EDGE THAT EVENING, I HAD THE SERVICEMAN RIDE WITH ME. MY EDGE DID IT AGAIN, AND I DEMONSTRATED HOW IT ALSO DID IT WHILE SET ON CRUISE. THIS WAS NOT A SLIP OF MY FOOT AS ASSUMED BY THE SERVICE MGR. THEY DID NOT FIX THE ISSUE, BUT ONLY STATED THAT THIS IS NORMAL FOR THIS VEHICLE. THIS IS NOT NORMAL WHEN I'M SUBJECTED TO AN ACCIDENT DUE TO A SURGING VEHICLE. I WAS ALMOST HIT WHILE MERGING AS MY EDGE WOULD NOT IMMEDIATELY ACCELERATE, THEN BOOM IT SHOT FORWARD WHERE I NEEDED TO APPLY MY BRAKES OR HIT THE CAR IN FRONT OF ME. I STILL EXPERIENCE THIS SURGING AT LEAST THREE TO FOUR TIMES A WEEK. I'M WAITING FOR MY ACCIDENT!!!!! *KB
Jul 19, 2011
VEHICLE SPEED CONTROL,SEATS
1 complaint
2010 FORD EDGE. CONSUMER STATES THAT THE ENGINE SHUT DOWN WHEN HE PRESSED THE GAS TO MOVE FROM A STOPPED POSITION. HE STATES THAT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. *KB THE CONSUMER STATED NO DASH BOARD LIGHTS ILLUMINATED, SO HE TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. TWO DAYS LATER, AFTER DRIVING APPROXIMATELY 2 MILES THE ENGINE AGAIN SHUT DOWN. IT OCCURRED WHILE THE CONSUMER WAS MERGING INTO A GAP IN 40 MPH TRAFFIC. A RED WRENCH ICON ILLUMINATED ON THE DASH BOARD. THE CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ACCORDING TO THE SERVICE INVOICE, THE POWER TRAIN ICON ILLUMINATED. THE DEALER FOUND THE THROTTLE STUCK CLOSED. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE HEIGHT OF THE FRONT HEAD RESTS. THE TOP OF THE HEAD RESTS WERE HIGHER THAN THE DRIVER AND PASSENGER HEADS AND AT A SHARP ANGLE. THE DEALER WAS UNABLE TO RAISE OR LOWER THE HEAD REST TO THE HEIGHT OF DRIVER AND PASSENGER EARS. *JB
Dec 22, 2010
AIR BAGS,STRUCTURE,SEATS
1 complaint
I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SEATED IN THE BACK SEAT, I'M SURE THEY WOULD HAVE BEEN SEVERELY INJURED BY THE DEBRIS.THE DASHBOARD STAYED IN PLACE. ALSO, THE DRIVERS SEAT BROKEFROM IT'S ANCHORS. THE AIR BAG DID NOT DEPLOY. *TR
Oct 27, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
2010 FORD EDGE STALLS AT IDLE IN PARK, STALLS WHEN SHIFTING FROM PARK TO DRIVE, STALLS WHEN ATTEMPTING TO ACCELERATE FROM STOP. SEVEN OCCURRENCE WITHIN A COUPLE HOURS. IMMEDIATELY TOOK IT TO DEALER. IT STALLED WHILE THEY WERE WRITING-UP THE SERVICE ORDER. LEFT IT OVERNIGHT. NEXT DAY "NO TROUBLE FOUND... COULD NOT RECREATE PROBLEM." WAITING FOR RESPONSE FROM DEALER. *TR
Aug 16, 2010
Frequently Asked Questions
How many problems does the 2010 FORD Edge have?
The 2010 FORD Edge currently has 671 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 FORD Edge?
The most common problems reported for the 2010 FORD Edge are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 FORD Edge problem data come from?
All problem and complaint data for the 2010 FORD Edge comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Edge
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1999 Problems
1998 Problems
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1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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