2012 FORD Edge Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1121
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
257 complaints
APIM failure ACM failure FCIM failure APIM Replaced
Jan 14, 2023
The door ajar sensor is faulty. The lights stay on in the car even after the door is closed. This is a safety risk when driving at night. While driving the audible ding will go off while driving causing a distraction from driving. There was a recall issued but it has expired even though the issue is still existent. Ford says they will not cover the cost of the repair because it is expired even though we received no notification of the recall.
Jul 27, 2022
Driver side door ajar warning light is lit up on dash even though door is closed and latched.
Jun 03, 2022
Apim blank, black dead
Dec 02, 2021
I was driving the car approximately 35 MPH the car completely shut down. A couple of days later while accelerating from a stop sign it completely shut off again.
Aug 10, 2021
+ 252 more complaints for this component
SERVICE BRAKES
212 complaints
2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with diminished braking ability when a vehicle adjacent changed lanes quickly to in front of my vehicle. Luckily no accident occurred. Vehicle was taken to Ford dealer. A previous issue with brakes happened in 2021/mileage 109k and brake booster was replaced under recall 13N02 at that time. Dealer diagnosed current brake issue and recommended replacing HCU AND MASTER CYLINDER DUE TO VALVES AND SEAL LEAKING INTERNALLY. RELACE OIL SENDING UNIT ALSO DUE TO IT LEAKING OIL. Mileage 146K Vehicle is unsafe to drive as is. Cost of repairs is close to value of car.
Dec 05, 2025
Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few times. The brakes DID NOT STOP OR SLOW THE CAR AT ALL! She pumped the brake pedal and braking came back. But, after that we could not trust the brake system. We paid AutoNation Ford in Fort Worth, Texas $2,694.45 on 10/11/2023 to replace the ABS system, after their recommendation that this will fix the problem. This did fix the problem until recently this past week on 9/21/2025, when the brake pedal went to the floor without any braking, just continued to move forward in our driveway. The next push on the brake pedal did provide braking but now seems a little soft. My wife’s sister also has a Ford Edge with similar or the same symptoms, a 2013 Edge. My daughter has a 2012 Ford Fusion with similar or the same symptoms. This is a very dangerous SAFETY PROBLEM with these Ford cars! I suspect that this problem is more widespread than just my family, more Ford Edge vehicles with this ABS problem. A Ford Edge ABS RECALL might be required to help Ford customers be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 24, 2025
The ABS system is completely shot. I have replaced the entire brake system besides the ABS. There is a recall on the ABS System for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because i am not able to brake properly.
Sep 02, 2025
Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the Anti-lock Braking System (ABS) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the ABS module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 16, 2025
BRAKE PEDAL HITTING THE FLOOR : ISSUE COMES AND GOES VERY RARELY . FIRST COMPLAIN REPORTED ON APRIL 2014: BRAKE BOOSTER REPLACED ON WARRANTY. LAST COMPLAIN REPORTED TO ORIGINAL CAR DEALER: COULD NOT IDENTIFY THE ISSUE. IN BETWEEN THESE TWO DATES, BRAKE BOOSTER HAS BEEN REPLACED RECENTLY. ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE BRAKE FAILURE, NO ABS LIGHT YET. FORD HONORED AN EXTENDED WARRANTY ON BRAKE POWER BOOSTER IN 2020. PERFORMING A FEW REPEATED SUDDEN STOPS AT CERTAIN SPEED GETS THE BRAKES TO HOW IT SHOULD BE. NO ACCIDENT EVER INVOLVED.
Aug 14, 2025
+ 207 more complaints for this component
UNKNOWN OR OTHER
119 complaints
The backup camera is faulty. Sometimes you will start the car and it works but most of the time it is just a black screen. I can go out and make several stops and sometimes it will flash on and then go right off. I know there have been several recalls about this but this model so far hasn't been included. It is a widespread problem as I have another Ford vehicle that does the same thing and it is a safety issue.
Sep 09, 2025
The issue is my 2012 Ford Edge passenger seat door ajar sensor. The car alarm has been going off all day and in the middle of the night and now the car battery is dead, I've researched this an their are many other consumers that have been having the same issue with 2011 & 2012 Ford Edge vehicles. Why hasn't there been a recall from Ford regarding this? I have not taken this in to be inspected. I understand that the cost for the replacement sensor unit and labor can be $400 - $600. I will try to disconnect the sensor myself and avoid this cost. Now it will be a safety issue. Please encourage Ford to issue a recall on this. Thank you
Sep 16, 2024
The door latch system is malfunctioning. The passenger side door will be closed but the light comes on that the door is open or ajar. This is a safety concern. I believe the door to be closed all the way but what if it's not and it opens while driving. I'm not sure if it is just a sensor or the door latch system is not working correctly.
Sep 01, 2024
My door ajar warning stays on after all the doors are shut. If I shut my driver door repeatedly, eventually it will turn off.
Apr 24, 2022
Senors keep going on and off sometimes I will be driving it will flash on then go off then sometime it will be when I start the car but when I turn the car off and come back to the car and start it again it goes off ABS, ABS Off, and Break Light and warning pops up check break system I have had them check and confirmed it is a sensor issue
Mar 19, 2022
+ 114 more complaints for this component
STRUCTURE
78 complaints
I was t-boned in the intersection of [XXX] and [XXX] in Washington, Utah on [XXX]. The airbags did not deploy in my vehicle. I was not injured or receive medical care. However, its a safety violation somewhere I'm sure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 23, 2024
THIS COMPLAINT IS REGARDING THE VISTA PANORAMA SUNROOF. WHILE TRYING TO CLOSE MY SUNROOF, I STARTED HEARING LOUD POPPING SOUNDS. I HAD TO TAKE MY CAR TO A MECHANIC TO GET THE SUNROOF CLOSED. I WAS LATER INFORMED THAT THE CLIPS ON THE GUIDES WERE BOTH BROKEN. NEEDLESS TO SAY, FORD IS MANUFACTURING CHEAP TRACKS THAT ARE HELD TOGETHER WITH PLASTIC CLIPS DESIGNED TO MOVE VERY HEAVY GLASS BACK AND FORTH. THIS IS UNTENABLE. I HAVE RESEARCHED NUMEROUS OTHER CUSTOMERS WITH THE SAME ISSUE WITH VERY LITTLE AFFORDABLE RESOLUTIONS.
Apr 09, 2021
DRIVER BACK DOOR SAYS "DOOR AJAR" THOUGH DOOR IS CLOSED. SAME ISSUE AS FIELD SERVICE ACTION 19N09 BUT THE BACK DOOR NOT THE DRIVERS ACTUAL DOOR.
Aug 14, 2020
FORD EDGE WARNING STATES DRIVER DOOR IS OPEN WHEN IS IS SHUT. THE CAR BEEPS WHEN STOPPED WHILE DRIVING FOR THIS DRIVER DOOR WARNING. THE INTERIOR LIGHTS WILL ALSO STAY ON PERIODICALLY AFTER THE VEHICLE IS TURNED OFF BECAUSE OF THE FRONT DOOR OPEN WARNING. FORD KNOWS THIS IS A PROBLEM BECAUSE THEY HAVE ISSUED A FIELD SERVICE NOTICE. *TR
Jun 03, 2020
DRIVER DOOR CONSTANTLY SAYS "DOOR AJAR" WHILE DRIVING OR STATIONARY WHEN THE DOOR IS OBVIOUSLY SHUT.
Feb 18, 2020
+ 73 more complaints for this component
ELECTRICAL SYSTEM,STRUCTURE
59 complaints
2012 Ford Edge -The passenger door will shut but the alarm that came with the car says that the door is not shut. The alarm will not work when the car detects the door is not shut, so the interior lights will not turn off. Will this affect my battery? When I drive with the sensor on the dashboard states the door is not closed and the interior light will not shut off which becomes a distraction at night. When driving the car, the locks will not work because the dashboard senses the door is not closed. This is a family car with a child still in a car seat. Anyone can jump in my car? There a lot of blogs I found with the same situation, so Ford must know that the problem exists. The door has not been damaged. This is not part of wear and tear because a door is something that need to open and close. The situation is getting worse and worse that when im driving the dashboard announces the closed door is now open and unlocks all my doors and turns on my interior lights on.
Apr 06, 2023
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE RUNNING, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOOR AJAR CHIME WAS AUDIBLE AND THE ADVANCE TRAC WARNING INDICATOR ILLUMINATED. THE DEALER (HIXSON FORD OF MONROE, 6300 FRONTAGE RD, MONROE, LA 71202, (318) 388-3300) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 84,500.
Apr 09, 2018
"DRIVER DOOR AJAR" WARNING MESSAGE ILLUMINATES WITH DOOR SECURELY CLOSED.
Jun 01, 2017
DOOR AJAR SENSOR FAILED AND SAYS DOORS ARE OPEN WHEN THEY ARE LATCHED. YOU ARE NOT ABLE TO LOCK THE DOORS WHEN DRIVING WITH THIS ALARM. *TR
Jan 12, 2017
"DOOR AJAR" SENSOR BEGAN APPEARING ON DASHBOARD SPORADICALLY FOR 1 MONTH. ALL DOORS WERE CLOSED PER NORMAL, DOOR LOCKS WERE NEGATIVE FUNCTION WHILE SENSOR ACTIVE AND VEHICLE WAS EITHER PARKED OR MOVING. AFTER 1 MONTH, SENSOR WAS ON PERMANENTLY. DOOR LATCH/S RR'D AT FORD DEALERSHIP WHERE THIS USED CPO EDGE WAS PURCHASED 13 MONTHS PRIOR. COST OF REPAIR: $540. SERVICE MANAGER HAS ADVISED ME THAT IN THE EVENT OF A RECALL FOR THIS ISSUE, I WILL BE REIMBURSED THE ENTIRE AMOUNT BY FORD. YEAH...RIGHT!
Oct 15, 2016
+ 54 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
31 complaints
HEADLIGHTS HAVE BURNED OUT 3 TIMES IN THE PAST 2 YEARS. BOTH HEADLIGHTS BURN OUT. BOTH HIGH AND LOW BEAMS BURN OUT AT THE SAME TIME. BOTH HEADLIGHTS WERE REPLACED WITHIN 3 MONTHS AND 1 HAS ALREADY BURNED OUT. THE DEALER IS RECOMMENDING REPLACEMENT OF BOTH ASSEMBLIES AT ACOST OF 1400+. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENT INVOLVING THIS AREA.
Feb 13, 2021
MY DRIVER SIDE REAR DOOR SENSOR KEEPS SAYING IT IS OPEN WHEN IT ISN'T. THIS CAUSES ME TO DRIVE WITH THE LIGHT ON UNTIL IT EVENTUALLY TURNS OFF. WHEN I PARK AND LOCK THE CAR THE DOME LIGHT STAYS ON FOR A LONG WHILE. AND THE ALARM EVEN BEEPS TWICE TELLING ME THE LIGHT IS ON/IT THINKS THE DOOR IS STILL OPEN WHEN IT'S NOT.
Sep 14, 2020
THE DOOR AJAR SENSOR IS ALWAYS ON. WHEN I START DRIVING THE LIGHTS ARE ON UNTIL I MOVE A FEW FEET. I AM NOT ABLE TO LOCK MY DOORS OR USE MY REMOTE START. IT HAS KILLED MY BATTERY. WHEN MY CAR IS PARKED AND TURNED OFF THE LIGHTS WILL COME ON AND OFF RANDOMLY.
Oct 15, 2018
DOOR AJAR SENSOR IS FAILING. DOOR AJAR MESSAGE STAYS ON WITH DOOR CLOSED (DRIVER'S) MAKING DRIVING VERY DIFFICULT WITH CONSTANT WARNING BEEPS AND DOME LIGHT ON (EVEN AT NIGHT). I HAVE TO OPEN AND SHUT THE DOOR MULTIPLE TIMES VERY HARD FOR IT TO GO AWAY. MANY MANY PEOPLE HAVE HAD THIS ISSUE, AND APPARENTLY IT PROGRESSIVELY GETS WORSE UNTIL THEY HAVE CONSTANT BEEPING WARNING, DOME LIGHT ON WHILE DRIVING AT NIGHT, DOORS THAT WON'T LOCK WHILE DRIVING AND THE CONSTANT RISK OF A DEAD BATTERY AFTER RETURNING TO THEIR PARKED VEHICLE. I'VE ALREADY HAD TO BUY A NEW BATTERY DUE TO THE DOME LIGHT STAYING ON AFTER PARKING. THIS IS VERY DANGEROUS AND DESERVES A RECALL. THE CURRENT FIX APPARENTLY REQUIRES REPLACING THE ENTIRE LATCH FOR AROUND $400, EVERY TWO YEARS ON AVERAGE. THIS IS RIDICULOUS.
Jul 18, 2018
THE DRIVER'S SIDE DOOR AJAR IS CONSTANTLY ON. I HAVE OPENED AND SHUT THE DOOR MULTIPLE TIMES AND EVEN TRIED TO DO WHAT SOME YOUTUBE VIDEOS HAVE SHOWN. DOME LIGHT SOMETIMES STAYS ON AFTER I PARK, SOMETIMES GOES OFF. I WILL HAVE A DEAD BATTERY AND PROBABLY ADDITIONAL COSTS UNLESS I WANT TO PAY $400+ TO FORD TO FIX THIS KNOWN ISSUE.
May 29, 2018
+ 26 more complaints for this component
ENGINE
25 complaints
Vehicle caught on fire from a leak
Mar 20, 2025
Premature water pump failure. Internal water pump. Inspected by dealer. Safety not put at risk. Confirmed by dealer. No Warning light (CEL) illuminated.
Jul 11, 2023
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 55 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The vehicle was unable to restart and was towed to a tow lot. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 27,425. The VIN was invalid.
Feb 09, 2022
I've had the car for a year and it suddenly loses power during acceleration and Is throwing the P0299 turbocharger code. I was getting on the interstate when the car did this the 1st and 2nd times. It was a very busy time of day and my car suddenly decellerated in front of an 18 wheeler with my kids in the car. NO MATTER how hard I hit the gas it would not go and I almost got ran over by a tractor trailer. I had to slam on brakes and squeeze between the on ramp and a bridge guardrail to not be hit.
Aug 23, 2021
THERE SHOULD BE A RECALL ON THE HARMONIC BALANCE ON THE 2012 FORD. THE PART IS OUT OF STOCK AND BACKORDERED EVERY WHERE.
Oct 21, 2020
+ 20 more complaints for this component
SERVICE BRAKES, HYDRAULIC
23 complaints
See attached document for complaint.
Jun 11, 2025
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.
May 02, 2025
The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard, and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 230,000.
Apr 17, 2025
The contact owns a 2012 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle did not stop as intended. The contact stated that the brake pedal had to be depressed hard to stop the vehicle. In addition, the contact stated that the brake pedal made a squealing sound while depressed. The vehicle was taken to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed about Customer Satisfaction Program: 13N02; however, the contact was informed that the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.
Sep 25, 2024
The contact owns a 2012 Ford Edge. The contact stated while attempting to stop the vehicle, the brake pedal was extremely firm while depressed, and the vehicle failed to stop immediately, causing the braking distance to be extended. The vehicle was eventually taken to the local dealer who diagnosed that the brake booster and master cylinders were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.
May 21, 2024
+ 18 more complaints for this component
LATCHES/LOCKS/LINKAGES
19 complaints
door ajar warning light stays on
Feb 25, 2023
The contact owns a 2012 Ford Edge. The contact stated that the door failed to close and lock securely. The door ajar message was displayed. The battery was drained due to the failure. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 220,000.
Sep 15, 2021
The contact owns a 2012 Ford Edge. The contact stated that the latch on the driver’s side door failed to operate intermittently with the door ajar warning light illuminated. The vehicle was not been diagnosed nor repaired. A diagnostic test was scheduled but was still pending. The manufacturer was notified of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was approximately 69,000.
Aug 20, 2021
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER'S SIDE DOOR AJAR WARNING LIGHT ILLUMINATED AND THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE REAR DRIVER'S SIDE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO BRADEN FORD LOCATED AT 9090 ALAMO DR, TAMPA, FL 33619, WHO REPLACED THE FRONT DRIVER'S DOOR LATCH HOWEVER, THE REAR DRIVER'S SIDE DOOR LATCH WAS NOT INCLUDED IN THE MANUFACTURER SERVICE COVERAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 57,000.
Jun 05, 2020
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY. THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED FREQUENTLY. ALL OF THE DOORS FAILED TO REMAIN LOCKED SEVERAL TIMES. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Dec 14, 2016
+ 14 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
19 complaints
THE REAR LEFT DOOR "DOOR AJAR" INDICATOR WOULD SHOW THAT THE DOOR WAS OPEN, EVEN WHEN SLAMMED SHUT. AT FIRST I HAD TO SLAM THE DOOR HARDER, BUT AFTER A WHILE EVEN THAT DIDN'T WORK. WHEN THAT DIDN'T WORK, IT BECAME AN ISSUE BECAUSE MY INTERIOR LIGHTS WOULDN'T GO OFF AFTER LEAVING THE CAR. I HAD TO BREAK THE PART TO GET MY LIGHTS TO GO OFF SO I DIDN'T DRAIN MY BATTERY OVERNIGHT.
Feb 21, 2019
DOOR AJAR ISSUE. DOOR IS LATCHED PROPERLY, BUT THE SENSOR IS FAULTY.
Aug 31, 2018
WHEN YOU START YOUR CAR. A MESSAGE COMES ON THAT DOORS ARE NOT CLOSED. IT HAPPENS RANDOMLY EVERY TIME YOU DRIVE THE CAR. YOU CAN OPEN AND SHUT YOUR DOORS. ALL THE TIME. THE CAR ALSO RANDOMLY HONKS THE HORN AND THE LIGHTS ALL FLASH. WE HAVE CHANGED THE BATTERIES IN THE REMOTES AND IT STILL HAPPENS. THIS HAS BEEN GOING ON FOR WHILE.
Jul 10, 2018
2012 FORD EDGE LOCKS UNLOCK WHEN DRIVING SOMETIMES.
May 01, 2017
THE REAR LEFT DOOR AJAR WARNING KEEPS COMING ON EVEN WHEN THE DOOR IS CLOSED. THE WARNING WILL POP ON WHILE THE CAR IS IN MOTION. THE LIGHTS ALSO POP ON WHEN THERE IS NO KEY IN THE IGNITION AND THE CAR IS PARKED IN THE DRIVEWAY. I HAVE ALREADY HAD TO REPLACE MY BATTERY DUE TO THIS ISSUE.
Apr 17, 2017
+ 14 more complaints for this component
POWER TRAIN
17 complaints
Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift to neutral to crank it. Once you put it back in park and set the emergency brake you can only crank it by repeating the process of Neutral cranking. Car will roll away without brake set. Driving is a concern as I am afraid it might pop into another gear. My year 2012 is not in the recall that effects 2015-2018 models but it's the exact same issue.
Nov 17, 2025
The contact owns a 2012 Ford Edge. The contact stated after parking the vehicle, the “Shift to Park” message was displayed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the gear selector lever to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the gear selector lever to be replaced a second time. The vehicle was repaired but the failure recurred. The contact took the vehicle to another local dealer, Parkway Ford (311 Commercial Pkwy, Dover, OH 44622: (330) 343-6681) where the vehicle was diagnosed with needing the gear selector lever to be replaced again. The vehicle was repaired but the failure recurred. The contact called Parkway Ford and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 27,865.
Jun 14, 2023
My vehicle loses the throttle and stops on the highway.
Nov 03, 2021
LEAKING (PTU) POWER TRANSFER UNIT ON 2012 FORD EDGE WITH 49,032 MILES ON IT. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND FORD WILL NOT REFUND THE CUSTOMER UNTIL IT IS DECIDED THAT IT SHOULD BECOME A RECALL. EVEN THE LOCAL DEALERSHIP RECOMMENDED THAT FORD BE CONTACTED FOR A REIMBURSEMENT OF THE PROBLEM. I HAVE A VIDEO FROM THE DEALERSHIP, BUT NO PHOTOS.
Dec 04, 2019
TAKATA RECALL. MY VEHICLE IS EXPERINCEING THE SAME THING LISTED IN RECALL #14V393000 FOR THE SAME YEAR, MAKE, AND MODEL OF MY VEHICLE. HOWEVER MY VIN DOES NOT MEET THE RECALL. THE HALFSHAFT AND LINKSHAFT BECOME DISENGAGED WHILE DRIVING AND POWER IS NO LONGER BE TRANSMITTED TO THE WHEELS. I WAS DRIVING ON THE INTERSTATE WHEN THIS ACCURED FORCING ME TO PULL OF. ONCE IN PARK THE VEHICLE SHAKES. TURN THE ENGINE OFF. WAIT A MINUTE OR TWO AND START IT BACK UP AND IT RUNS FINE. THIS HAS ACCURED 6 TIMES IN THE LAST YEAR.
Aug 13, 2019
+ 12 more complaints for this component
FUEL/PROPULSION SYSTEM
17 complaints
At a speed of about 60 mph I engaged the cruise control. About 10 seconds later car went into limp mode. Had to acceleration. Was able to pull off to side of road and then vehicle stalled. Put car in park waiting a few seconds and was able to start car again and continue driving with no further problems. This same problem occurred about a month earlier. That event was the same except it happened just after backing out of the driveway and starting up the road at a speed of about 5mph. Was able to restart and continue trip without any problems. Researched the problem and read comments from other people stating the same problem. Never happened before these two incidents
Oct 01, 2022
DRIVING ON US HIGHWAY 27, 65 MPH AT NIGHT. CAR JUST STOPPED DEAD ON THE ROAD, NO WARNING, PLENTY OF GAS. I COULD HAVE BEEN KILLED! HAD IT TOWED TO FORD DEALER WAS TOLD IT WAS THE FUEL PUMP. I SEARCHED THE INTERNET AND FOUND FOR MY YEAR,MAKE AND MODEL A RECALL FOR THE FUEL PUMP. BUT, ACCORDING TO MY VIN MY VEHICLE ISN'T COVERED. HOW IS THIS POSSIBLE SINCE ITS THE SAME PROBLEM ON THE SAME VEHICLES? *TR
Jun 09, 2020
WHEN THE FUEL TANK IS FILLED, THE ODOR OF GASOLINE IS VERY STRONG INSIDE THE VEHICLE TO THE POINT THAT IT IS EXTREMELY DANGEROUS. THE CAR MUST BE VENTED TO BE ABLE TO BREATHE. CAUSING HEADACHES AND FEAR OF ANY IGNITION OF THE FUMES. IT HAS BEEN HAPPENING FOR THE LAST FOUR TIMES I HAVE FILLED MY TANK. THERE IS A RECALL ON THIS ISSUE FOR OTHER 2012 EDGE'S BUT MINE IS NOT LISTED AND IT SHOULD BE. THIS IS VERY DANGEROUS. I COULD BE KILLED.
Apr 18, 2019
CHECK FUEL FILL INLET MESSAGE KEEP POPPING UP ON MY DASHBOARD, AND MY CAR PUTTERS WHEN I ACCELERATE. IT'S SO BAD I DON'T FEEL SAFE TO DRIVE ON HIGHWAYS.
Feb 16, 2019
I WAS HAVING AN ENGINE LIGHT COME ON INTERMITTENTLY SOMETIMES EVEN JUST AFTER MY VEHICLE HAD BEEN IN FOR WARRANTY WORK. IT WOULD SOMETIMES EVEN MAKE A STALLING ENGINE SOUND WHEN I FILLED THE TANK WITH GAS. WITH THE LIGHT ON ONE OF THESE OCCASIONS I TOOK IT TO AUTOZONE AND WAS TOLD THAT TWO OF THE 02 SENSORS WERE BAD. THE NEXT DAY I TOOK THE VEHICLE I'M TO FIND OUT THAT A CANNISTER PURGE VALVE HAD GONE BAD AND NEEDED TO BE REPLACED. A WEEK LATER I GET A RECALL ON MY 2ND VEHICLE, A FORD FOCUS 2014 FOR THE CPV.
Jan 08, 2019
+ 12 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
15 complaints
The contact owns a 2012 Ford Edge. The contact stated that the front driver's side and passenger's side door latches failed to close the doors securely; causing the interior cabin light to remain illuminated. The failure caused the battery to be drained. The contact stated that the battery was replaced three times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.
Mar 22, 2023
This is my 20 year old daughter's car. She attends college in another state. Recently, the door ajar light comes on and will not go off. This prevents her from locking her doors, all of them! Not while driving, and not when parked. The closes all doors and tries to lock the car, and the passenger side "door ajar" light remains on, even though the door is closed and shut tight. The repair to this issue is replacing the entire door latch mechanism and costs over $500 at the dealer. I would do it myself, but the Ford door assembly is very complicated and must be done in a precise manner. Right now, the car is parked as my daughter is on a summer trip. The interior lights are always on, so the battery has been drained and is now dead. It will not take a charge. So, I need a new battery before I can even work on the door. I believe this is a safety issue because the doors cannot be locked. The security alarm cannot be activated, and most importantly, my daughter cannot lock herself safely inside if she was being pursued by an attacker. Criminals could also ransack her belongings from the unlocked vehicle and homeless vagrants could sneak inside as well. Ford needs to recall all these Ford Edge's with this problem. I'm told it's the 3rd most popular complaint on the forums.
Jun 17, 2021
TL* THE CONTACT OWNS A 2012 FORD EDGE. EACH TIME THE PASSENGER DOOR WAS CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED. THE DOOR HAD TO BE OPENED AND CLOSED A COUPLE OF TIMES IN ORDER FOR THE WARNING INDICATOR TO GO OFF. THE VEHICLE WAS TAKEN TO BOULEVARD FORD IN LEWES, DELAWARE WHERE IT WAS DIAGNOSED THAT THE SENSOR AND LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR TWO MONTHS. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,676. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS
Jun 19, 2017
TL* THE CONTACT OWNS A 2012 FORD EDGE. AS SOON AS THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AS WELL AS THE INTERNAL LIGHTING. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
May 11, 2016
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Apr 25, 2016
+ 10 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
12 complaints
MY VEHICLE EXHIBITS ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES WHEN DOORS ARE FULLY CLOSED. I GET ERROR MESSAGES INTERMITTENTLY WHILE DRIVING OF DOOR AJAR NOTIFICATION AND THE INTERIOR LIGHTS WILL COME ON UNEXPECTEDLY WHILE DRIVING. THE INTERIOR DOME LIGHTS ALSO STAY ILLUMINATED EVEN WHEN I HAVE TURNED THE CAR OFF AND LOCKED THE DOORS, DRAINING BATTERY. I HAVE RECEIVED NOTIFICATION OF FORD'S VOLUNTARY EXTENSION OF DOOR LATCH WARRANTY THROUGH JULY 2020. THIS IS A KNOWN DEFECT. MY CAR BEGAN EXHIBITING THE DEFECT IN NOVEMBER 2020. IT IS A SAFETY ISSUE AS I AM ALARMED AND CANNOT SEE WHEN DRIVING AT NIGHT AND THE INTERIOR LIGHTS SUDDENLY POP ON. I ALSO FEAR MY CHILD WILL OPEN THE DOOR WHILE DRIVING AS THE "LOCK" FEATURE IS UNRELIABLE DUE TO THE DEFECT. IN ADDITION, IT IS UNSAFE FOR ME TO PARK MY VEHICLE AT NIGHT NOT KNOWING IF I WILL HAVE A DRAINED BATTERY LATER BECAUSE THERE IS NO WAY TO SHUT OFF THE INTERIOR LIGHTS.
Mar 16, 2021
REAR DRIVER SIDE DOOR AJAR LIGHT WILL NOT TURN OFF, HAVE DRAINED 2 CAR BATTERIES, THE ALARM GOES OFF AT RANDOM AND THE INTERIOR DOME LIGHT STAYS ON. HAD TO PULL CABIN LIGHTING FUSE TO STOP BATTERY FROM DRAINING. THE INDICATION IS CONSTANTLY ON THERE IS NO WAY TO TELL IN DOOR IS ACTUALLY AJAR OR NOT.
Feb 08, 2017
DOOR AJAR SENSORS/LIGHT DOESN'T INDICATE WHEN DOORS ARE CLOSED, AND WILL COME ON FOR NO REASON WHEN VEHICLE IS DRIVING. THIS CAUSES THE INTERIOR LIGHTS TO ILLUMINATE AND DOORS UNLOCK/UNABLE TO LOCK. VERY DANGEROUS AT NIGHT OR WHEN I DRIVE WITH CHILDREN IN THE CAR. *TR
Dec 02, 2016
DRIVER DOOR AJAR LIGHT REMAINS ON AT ALL TIMES, NOT SURE IF DOOR IS CLOSED ALL OF THE WAY OR NOT, DOME LIGHTS REMAIN ON AS WELL. THIS HAPPENS WHILE PARKED WHETHER KEYS ARE IN THE IGNITION OR NOT AND ALSO WHILE DRIVING.
Nov 16, 2016
VEHICLE SAYS THAT THE DRIVERS SIDE DOOR IS AJAR BUT THE DOOR IS CLOSED AND LATCHED. CAUSING THE VEHICLE NOT TO LOCK AND THE INTERIOR LIGHTS TO STAY ON.
Sep 13, 2016
+ 7 more complaints for this component
EXTERIOR LIGHTING
12 complaints
I PURCHASED MY CAR IN DEC 2013. I HAD TO TAKE IT BACK TO THE DEALER THE VERY NEXT DAY DUE TO THE DOOR AJAR LIGHT. THIS HAS BEEN A CONTINUOUS ISSUE WITH THE DOOR AJAR SENSOR AND THE DOOR DOES NOT PROPERLY LATCH. THE INTERIOR LIGHTS REMAIN ON FOR QUITE SOME TIME AND IF I LOCK THE DOOR THEN THE ALARM GOES OFF ALL DAY OR NIGHT AT RANDOM. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE . I HAVE HAD IT FOR ALMOST 5 YEARS.
Jul 17, 2018
WHEN I GET INTO MY CAR, CLOSE THE DOOR, AND START THE ENGINE, THE PASSENGER DOOR AJAR SIGN COMES ON. IT STAYS ON, AS WELL AS THE OVERHEAD LIGHTS, EVEN IF I SHUT THE PASSENGER DOOR.
Aug 30, 2017
THE "DOOR AJAR" LIGHT LOCATED ON THE INSTRUMENT CLUSTER STAYS ON ALL OF THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED. WHEN THE LIGHT IS ILLUMINATED CONTINUOUSLY, THE VEHICLE DOORS WILL NOT LOCK WHICH IS A SERIOUS SAFETY ISSUE. WHEN THE VEHICLE IS ON AND THE DOOR LOCK BUTTON IS PRESSED, THE DOORS LOCK AND THEN UNLOCK WITHIN A SECOND APART. ONCE THE VEHICLE IS EXITED AND LOCKED WITH THE REMOTE, THE INTERIOR AND EXTERIOR LIGHTS REMAIN ILLUMINATED.
Nov 22, 2016
DOOR AJAR SWITCH DOES NOT OPERATE CORRECTLY. WHEN DOOR IS CLOSE, IT SAYS ITS OPEN AND ALL INTERIOR LIGHT REMAIN ON. DIFFICULT TO SEE AT NIGHT AND BATTERY WILL RUN DOWM
Nov 02, 2016
DOOR AJAR STAYS ON ON DRIVER SIDE.
Aug 25, 2016
+ 7 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
11 complaints
SAFETY ISSUE DOOR AJAR LIGHT NOT TURNING OFF WHEN DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN CAR IS IN MOTION POSING A SAFETY THREAT TO FAMILY. BATTERY HAS DIED MULTIPLE DAYS TIMES AND REPLACEMENT WAS NECESSARY.
Oct 12, 2020
WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY SYSTEM HAS RECORDED IT SEVERAL TIMES AND THE CAR HAS SAT OFF FOR MANY HOURS. MY DOOR AJAR LIGHT IS ALWAYS ON. FOR SAFETY REASONS THIS SHOULD BE ADDRESSED BY THE FORD COMPANY.
Apr 07, 2019
DOOR AJAR STAYS ON
Oct 14, 2017
LIGHT COMES ON SAYING DRIVER DOOR IS OPEN, COME TO A STOP STARTS DINGING SHIFT TO PARK. CAR CANT BE LOCKED AT TIMES, AND WILL NOT LOCK WHILE DRIVING. LIGTS WILL STAY ON RUNNING DOWN THE BATTERY IF YOU DONT TURN THEM OFF INSIDE THE VEHICLE. THIS WILL BE THE SECOND TIME TAKING TO DEALERSHIP, FORD CUSTOMER CARE HAS BEEN INVOLVED IN BOTH INSTANCES, COST TO REPAIR IS OVER $600.
Aug 27, 2016
DRIVER DOOR IS SHUT, BUT DOOR AJAR INDICATOR INSIDE VEHICLE STAYS ON ALONG WITH DOME LIGHT AND DOORS WON'T AUTO LOCK ANYMORE. CONTINUOUSLY OPENING AND CLOSING WON'T TURN OFF DOOR AJAR INDICATOR.
Jun 15, 2016
+ 6 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
10 complaints
The first incident occurred in GA on vacation in June. While my spouse was driving, he said the brakes seemed squishy and were not right. When he braked to stop the car to get gas, his foot went almost to the floor. After getting gas, I drove and they did not seem right. The second incident happened the beginning of August and I was coming down a relatively steep hill. I went to brake and my foot went all the way to the floor and did not completely stop. I took the car to my mechanic and he wasn't sure of the problem, and to another mechanic. The 2nd thought it was the brake booster. I then took it to the Ford dealership where I bought it last August and had them look at it. They said it is the ABS module and that I am #829 on the list of 1300 people that need that part, that Ford has no idea when it will be available. The third incident was last Sat, [XXX] and I had No Brakes At All, so I had to take my husband's car to work. In All the incidents, I was at risk, as well as my family and the people driving in front & back of me. I have also had issues of the AC coming in for NO Reason, and after I turn it down, it turns itself back on at full blast. This car is NOT SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 16, 2025
2 months after I purchased this vehicle in 2021, I noticed soft brakes, the vehicle displayed low oil pressure it locked up and turned off. Proper oil was added and the brakes appeared normal afterwards. Around mid August 2022, I noticed that when I put pressure on brakes to slow the vehicle, the peddle would sink slowly to the floor and hard to slow vehicle down. So brakes were inspected and the rear brake pads were worn all the way down and the front brakes were like new.. All four brake pads were replaced with new pads. Well this did not correct the problem. I would still hear a swoosh from the brake peddle when releasing and brakes continued to slowly sink to floor.. So the master cylinder and the vacuum booster were replaced, brake lines were bled over 10 times and problem was still not corrected. No warning lights ever reflected on the vehicle. Now the vehicle will mot start and now i have to tow to repair shop. When I started looking up issues regarding my 2012 Ford Edge SEL, tan color. I noticed this has been a reoccurring issue with this make/model. Also, no repair/recall stickers were attached to the vehicle to address this issue. I purchased this vehicle August 2021 from a dealer in Wilmington, NC.
Sep 25, 2022
BRAKE PEDAL SOMETIMES GOES SOFT, SOMETIMES HAVE TO PUMP BRAKES TO STOP. BRAKE PEDAL IS SOMETIMES NOT WORKING WHEN CAR SITS FOR LONGER THAN 24HRS. HAD COMPLAINED TO FORD, UNABLE TO DUPLICATE ISSUE. PROBLEM 2. SOMETIMES ALARM GOES OFF RANDOMLY WHILE PARKED. DOOR SENSOR WILL SOMETIMES SAY DOOR OPEN WHEN IT IS CLOSED AND LOCKED. PROBLEM 3 TOUCH SCREEN SOMETIMES SLOW, UNRESPONSIVE OR DOES NOT COME ON AT ALL.
Mar 14, 2020
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BRAKES WERE MALFUNCTIONING. THE CONTACT NOTICED A CRACK ON THE DRIVER'S SIDE ROTOR THAT PULSATED WHEN DRIVING DOWN A HILL. THE CONTACT SUSPECTED THE DEALER SWITCHED THE VIN WITH ANOTHER VEHICLE WHEN SHE TOOK IT TO JEFF WYLER NISSAN OF CINCINNATI (8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400) EARLIER FOR AIR CONDITIONING REPAIRS. THE REPAIRS HAD NOT YET BEEN COMPLETED. THE DEALER DENIED THE VIN ACCUSATION AND THE CONTACT WAS SEEKING LEGAL ASSISTANCE. THE MANUFACTURER STATED THAT SINCE THE DEALER WAS NOT AUTHORIZED BY THEM, THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 19, 2019
I WAS DRIVING TO WORK THROUGH A BUSY TOWN I WAS PREPARING TO STOP AT A STOPLIGHT AND MY BRAKES WENT TO THE FLOOR THERE WEREN'T ANY SIGNS OF BRAKE ISSUES PRIOR SO I ASSUMED THE BRAKES NEEDED REPLACING SO WHEN I GOT OFF WORK I WENT AND BOUGHT BRAKES MY HUSBAND WAS GONNA PUT THEM ON WHEN HE CHECKED HE SAID THE BRAKES WERE FINE THAT THE FLUID COULD BE LEAKING THE FLUID LEVEL WAS FINE AND NO LEAKS WERE FOUND HE STILL LOOKED FOR ONE JUST IN CASE SO NEXT HE SAID IT COULD BE MASTER CYLINDER AND RESERVOIR I WAS LOOKING ONLINE AT THIS POINT AND SEEN ALL THE SAME ISSUES OTHERS WERE HAVING AS WELL WITH THIS SUV I TOLD HIM THERE WASN'T ANY NEED TO SPEND MORE MONEY BECAUSE THE WAY IT SOUNDED WAS THAT ITS NOT GONNA FIX THE ISSUE ANY HOW BECAUSE FORD ITSELF CAN'T FIGURE OUT WHY BRAKES ARE GOING TO THE FLOOR THEMSELVES SO I'M LEFT WITH A UNSAFE VEHICLE TO DRIVE WITH A PAYOFF OF 10000 DOLLARS WHAT DO I DO? I'M SO TIRED OF GETTING SCREWED THAT I'M ABT TO HIRE AN ATTORNEY AND FIND OUT WHY AM I LEFT WITH THIS PROBLEM TO FACE AND WHY OTHERS ARE HAVING TO SUFFER AS WELL IF THERE'S AN ONGOING LAWSUIT NEAR WASHINGTON NC LET ME KNOW IF NOT THERE'S SOON TO BE ONE IF OTHERS NEED TO JOIN AS WELL
Jun 04, 2019
+ 5 more complaints for this component
ELECTRONIC STABILITY CONTROL (ESC)
10 complaints
TAKATA RECALL MY PASSENGER SIDE "DOOR AJAR" LIGHT STAYS ON AT ALL TIMES. THIS CAUSES MY BATTERY TO DRAIN AND PREVENTS THE CAR FROM LOCKING. IT ALSO KEEPS THE DOME LIGHT ON WHILE DRIVING WHICH IS A PROBLEM WHEN DRIVING AT NIGHT. THE DOORS WILL NOT LOCK WHICH MAKES IT VERY UNSAFE WHEN IN PUBLIC - MY CHILDREN ARE IN THE CAR BUT IT WILL NOT LOCK UNTIL IT IS DRIVEN FOR A DISTANCE. THIS DOES NOT HELP IN A PARKING LOT WHEN CAR REFUSES TO LOCK DUE TO A BAD SENSOR. NOW, MY DRIVER'S SIDE DOOR IS STARTING TO ALERT THAT IT IS AJAR. BOTH DOORS ARE ALWAYS CLOSED. THE DRIVER'S SIDE DOOR AGAIN, WILL NOT ALLOW THE CAR TO LOCK AND ALERTS ME TO SHIFT MY VEHICLE INTO PARK. THIS CYCLES 24 HOURS A DAY. MY LIGHTS WILL RANDOMLY COME ON FOR NO REASON OTHER THAN A BAD SENSOR SAYING DOORS THAT ARE SHUT - ARE "AJAR". THIS HAS LEFT ME ON MORE THAN OCCASION WITH A DEAD BATTERY. THIS MOST CERTAINLY IS A SAFETY ISSUE CONCERDING THE DOORS ARE DESIGNED TO LOCK AUTOMATICALLY WHEN DRIVING - AND THEY WILL NOT DUE TO THIS PROBLEM. I WILL NEVER BUY ANOTHER FORD AGAIN UNLESS THIS IS FIXED. I AM REQUESTING THIS BE RECALLED AS IT IS A KNOWN PROBLEM. I WAS ADVISED IT COULD BE FIXED - BUT IT WILL RETURN. I DO NOT HAVE THE FUNDS AS A SINGLE MOTHER TO DO SO. PLEASE FORD - TAKE CARE OF THIS PROBLEM.
Sep 02, 2019
THE DOOR LATCH IS FAULTY. IT IS TELLING ME THAT THE DOOR IS AJAR WHEN IT IS CLOSED. THE INTERIOR LIGHTS STAY ON WHICH WILL CAUSE THE BATTERY TO DIE.
Nov 13, 2017
DOOR SENSOR ISSUE THAT HAS BEEN CONTINUING SINCE EARLY 2015, NOT LONG AFTER I BOUGHT THE CAR. CURRENTLY MY "DOOR AJAR" INDICATOR APPEARS EVEN THOUGH MY DOOR IS CLOSED, EVEN AFTER BEING SLAMMED SHUT. THE REAR DRIVER SIDE DOOR ALONG WITH PASSENGER SIDE DOOR CONTINUE TO SAY OPEN AFTER THEY HAVE BEEN CLOSED AND I AM DRIVING. WHILE DRIVING I CANNOT MANUALLY LOCK THE DOOR, THEY JUST AUTOMATICALLY UNLOCK ON ITS OWN. THIS DOES NOT MAKE ME FEEL SAFE, ESPECIALLY DRIVING WITH MY CHILDREN. HIS PROBLEM HAS CAUSED ME TO REPLACE MY BATTERY SOONER THAN NEEDED BECAUSE THE DOME LIGHTS STAY ON FOR A LONG TIME, ALSO RANDOMLY TURN ON IN THE MIDDLE OF THE NIGHT. I ALSO CANNOT LOCK MY DOORS BECAUSE THAN THE ALARM GOES OFF RANDOMLY THINKING THE DOOR HAS BEEN OPENED. SO WETHER DRIVING OR PARKED, THIS HAS BEEN A PROBLEM.
Mar 14, 2017
WHILE DRIVING ON THE EXPRESSWAY AT NIGHT, THE DOOR AJAR WARNING LIGHT APPEARED, INDICATING I SHOULD SHIFT THE CAR TO PARK. SIMULTANEOUSLY, THE INTERIOR LIGHTS CAME ON AND AN ALARM STARTED CHIMING. MY VISION WAS IMPAIRED BY THE BRIGHT INTERIOR LIGHTS. AFTER NAVIGATING THROUGH TRAFFIC I GOT OFF THE HIGHWAY, SHIFTED THE CAR TO PARK , GOT OUT AND CHECKED DOORS AND TAILGATE BUT ALL WERE SECURE. THIS ISSUE OCCURRED INTERMITTENTLY UNTIL I BROUGHT THE CAR IN FOR SERVICE UNDER WARRANTY. I LODGED MY COMPLAINT AND WAS TOLD IT WOULD BE FIXED. THE CONDITION APPEARED TO BE CORRECTED UNTIL THE CAR WAS OUT OF WARRANTY. I RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM , MUCH TO MY DISMAY I FOUND OUT THAT ONLY A TEMPORARY FIX HAD BEEN APPLIED, THE DEFECTIVE DOOR LATCH HAD NOT BEEN REPLACED, AND NOW TO FIX THE DOOR LATCH SWITCH WAS VERY EXPENSIVE. DISCONTENT, I RETURNED HOME AND RESEARCHED AND FOUND MY PROBLEM A POPULAR TOPIC. I STARTED A COMPLAINT WITH FORDS REGIONAL OFFICE AND WITH NHTSA BUT DIDN'T MAIL IT IN. THE PROBLEM HAS GOTTEN MORE PERSISTENT AND I WON'T PUT FAMILY IN THE CAR. IT HAS ALSO LEFT ME STRANDED WITH A DEAD BATTERY A NUMBER OF TIMES AS THIS SWITCH APPARENTLY CONTROLS TIME DELAYED COURTESY LIGHTS TO LET YOU EXIT THE CAR SAFELY AT NIGHT. THE PROBLEM HERE IS THEY DON'T SHUT OFF, DRAINING THE BATTERY. WITH THE NUMBER OF COMPLAINTS LODGED REGARDING THIS DANGEROUS CONDITION, AND QUICK FIX ALBEIT EXPENSIVE PART, I FIGURED THIS TO BE A PRIORITY RECALL. THIS ISSUE OCCURS AT ANY GIVEN TIME, STATIONARY, CITY STREETS, AND AT HIGHWAY SPEEDS.
Mar 06, 2017
THE DRIVER'S DOOR APPEARS TO CLOSE PROPERLY HOWEVER A WARNING LIGHT STATING THAT THE DOOR IS AJAR COMES ON. I OPEN AND CLOSE THE 2 OR 3 TIMES WITH A HARD SLAM AND THE LIGHT GOES OUT. THE CAR DOORS WILL NOT LOCK IF THIS WARNING LIGHT IS ON. I AM SCHEDULED TO HAVE THIS REPAIRED AT THE FORD DEALER AT A COST OF NEARLY $400. THE DEALER HAS TOLD ME THAT THIS IS A RECURRING PROBLEM ON THE EDGE. THE CAR HAS APPROX 42,000 MILES.
Oct 29, 2016
+ 5 more complaints for this component
STEERING
9 complaints
The contact owns a 2012 Ford Edge. The contact stated that while starting the vehicle, the steering wheel was inoperable. The power steering assist warning light was illuminated, and the message was displayed. The vehicle was towed to an independent mechanic who informed the contact about a recall. The vehicle was towed to the local dealer where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 130,000.
Jan 20, 2023
I HAVE HAD MY POWER STEERING FAIL 4 TIMES IN THE LAST YEAR. MOST RECENTLY, I HAD THE WHOLE SYSTEM REPLACED WHILE OUT OF STATE ON VACATION. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. THIS COULD CAUSE A SERIOUS ACCIDENT.
Sep 09, 2018
DURING COLD WEATHER, WHEN I START THE CAR IT HAS A HIGH PITCHED WHINING SOUND WITH LOSS OF POWER STEERING AND THE CAR BECOMES VERY DIFFICULT TO STEER WHILE PULLING OUT OF PARKING SPOT. CAR CONTINUES WITH WHINING SOUND FOR APPROXIMATELY 15-20 MINUTES UNTIL FULLY WARMED UP, STEERING COLUMN FEELS TIGHT DURING NORMAL MOTION OF CAR UNTIL WHINING STOPS.
Jan 12, 2016
IT BEGAN SUDDENLY WHEN TURNING THE CAR ON WITH A HIGH PITCHED WHINING SOUND. UPON TAKING IT TO THE DEALER IT WAS SAID THAT THE POWER STEERING LINES WERE CRIMPED AND NEEDED TO BE REPLACED. (IT SEEMS TO ME TO BE A DEFECT BELONGING TO FORD), HOWEVER NOT THE CASE. HAD IT FIXED FOR $700. NOW IN FEBRUARY 2015 , THEY SAY THE POWER STEERING PUMP IS GOING BAD AND NEEDS TO BE REPLACED ALONG WITH A NEW RESERVOIR AND FLUSHING OF THE LINES. AGAIN NOT COVERED BY FORD. THIS CAR HAS BEEN WELL MAINTAINED BY THE OWNER FOR OIL CHANGES AND REGULAR MAINTENANCE. *TR
Feb 11, 2015
I HAVE A 2012 FORD EDGE AND WHEN THE WEATHER STARTED TO GET REALLY COLD (WE LIVE IN NORTH CENTRAL MN) I BEGAN TO HEAR A WHINING NOISE WHEN I WOULD FIRST START MY VEHICLE. AS SOON AS IT WOULD WARM UP, THE NOISE WOULD STOP. THIS WENT ON FOR A ABOUT A MONTH BEFORE I ASKED MY HUSBAND ABOUT IT. BY THAT TIME WE WERE HAVING BELOW ZERO WEATHER. HE THOUGHT IT WAS JUST DUE TO THE COLD WEATHER AND I ALWAYS MADE SURE THAT I LET THE VEHICLE WARM UP REALLY GOOD. A FEW WEEKS LATER HE CHECKED THE POWER STEERING FLUID AND IT WAS A LITTLE BIT LOW. WE ADDED FLUID AND IT WAS FINE FOR A FEW WEEKS. THEN THE NOISE STARTED AGAIN AND, WHEN HE LOOKED, THE LEVEL WAS BELOW MINIMUM. HE COULDN'T FIND A LEAK ANYWHERE, THOUGH. WE STARTED TO SMELL THE FLUID WHEN IT WOULD DRIP ON TO THE EXHAUST. WE HAD A MECHANIC LOOK AT IT AND THE HOSE IS LEAKING. WE HAD THEM ORDER THE HOSE (WHICH WAS $200!!) AND IT JUST CAME TODAY BUT I HAVEN'T HAD IT INSTALLED YET. I CALLED THE DEALER, WHICH IS 2 HOURS AWAY, AND LEFT A MESSAGE. I WANT TO KNOW IF THERE IS ANY KIND OF A RECALL ON THIS. NOTHING LIKE THIS SHOULD HAPPEN TO A VEHICLE THAT IS ONLY 2 YEARS OLD!! I HAD A 7 YEAR OLD VAN PRIOR TO THIS THAT DIDN'T HAVE ANY MECHANICAL PROBLEMS. I AM DISAPPOINTED. *TR
Jan 24, 2015
+ 4 more complaints for this component
AIR BAGS
7 complaints
My airbags randomly deployed while I was driving.
Oct 13, 2025
FORD EDGE: I WAS STOPPED AT A STANDARD 4 WAY INTERSECTION. MY LIGHT TURNED GREEN AND I ENTERED TO GO STRAIGHT THROUGH. CADILLAC CTS: FROM LEFT GOING APPROX. 45-50 MPH, RAN THEIR RED. COLLISION AT 90 TO FORD'S FRONT DRIVER'S SIDE WHEEL AND CADILLAC'S FRONT PASSENGER SIDE. IMPACT SPUN FORD TO APPROX. 300 FROM INITIAL DIRECTION. CADILLAC'S FRONT AIRBAGS DEPLOYED. NO DEPLOYMENT FROM FORD. FORD DRIVER STRUCKDRIVER'S SIDE WINDOW RESULTING IN CONCUSSION.
Aug 17, 2020
I WAS DRIVING DOWN THE HWY WHEN I HIT A DEER. DIDN'T HAVE TIME TO BREAK, DRIVING 55MPH WHEN THE IMPACT OCCURRED, TOTAL FRONT END DAMAGE. THE AIR BAG IN MY VEHICLE DID NOT DEPLOY. I WAS LUCKY THAT THE DEER DIDN'T COME THROUGH THE WINDSHIELD, IF SO BODILY DAMAGES WOULD HAVE BEEN ASTRONOMICAL CONSIDERING THE AIR BAG DID NOT DIPLOY DURING A 55 MPH IMPACT CAUSING TOTAL FRONT END DAMAGE TO MY FORD EDGE, IT WAS UNDRIVABLE FROM THE SCENE OF ACCIDENT. HOW DOES A AIR BAG NOT DIPLOY DURING A IMPACT CAUSING SO MUCH FRONT END DAMAGE THE VEHICLE WASUNABLE TO BE DRIVEN FROM THE SCENE?
Nov 11, 2018
EARLIER THIS MONTH (AUGUST 2016) THE PASSENGER AIRBAG WARNING LIGHT REMAINED LIT ON MY 2012 FORD EDGE. BROUGHT TO STEVENS FORD IN MILFORD CT. TOLD IT THAT THE SENSOR WIRE/DEVICE WAS "FRAYED" AND NEEDED TO BE REPLACED. REPAIR PERSON SAID THAT IT WAS CAUSED BY THE SEAT MOVING BACK/FORTH. WAS NOT COVERED UNDER WARRANTY. COST TO FIX WAS OVER $400. MY ISSUE IS THAT THE FRONT PASSENGER SEAT IS BARELY USED. THE SENSOR/WIRE SHOULD NOT HAVE BEEN "FRAYED" BY MINIMAL USE. WAS TOLD IF I DIDN'T FIX THAT THE AIRBAG MAY NOT DEPLOY PROPERLY. THERE IS A FLAW IN THEIR DESIGN IF THIS SENSOR IS IN AN AREA WHERE IT CAN BE DAMAGED EASILY.
Aug 31, 2016
WHILE TRAVELING IN MEXICO, I HIT A BLACK STEER STANDING IN THE MIDDLE OF THE ROAD AT NIGHT. IT WAS A FULL FRONTAL COLLISION. IT WRAPPED ITSELF AROUND THE COMPLETE FRONT AND BOTH SIDES OF MY VEHICLE BEFORE COMING UP ON THE HOOD. IT ALSO BROKE THE WINDSHIELD. NEITHER THE AIRBAGS NOR THE SIDE CURTAINS DEPLOYED. I HAD IT SENT TO A FORD DEALER, PER THE REQUEST OF FORD MOTOR COMPANY. THEY REPORTED THAT THE AIRBAG SYSTEM WAS WORKING JUST FINE. THAT'S VERY PECULIAR. THE FACT REMAINS THAT IN A FULL FRONTAL COLLISION THE AIRBAGS DID NOT WORK AND I NO LONGER FEEL SAFE TRAVELING IN THAT VEHICLE. I CALLED THE NHTSA ON 4/9/15 AT 1-888-327-4236 AND TALKED TO [XXX] WHO GAVE ME A COMPLAINT #10704792 AND SAID SOMEONE WOULD BE CONTACTING ME WITHIN 72 HOURS. NOBODY HAS CONTACTED ME TO THIS DAY. THE VEHICLE IS AT HERRON' AUTO BODY IN SAN DIEGO, CA. PH: 619-281-4801. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 17, 2015
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE
7 complaints
The contact owns a 2012 Ford Edge. The contact stated while starting the vehicle after refueling, the check engine warning light illuminated, and the vehicle jerked. Additionally, the contact stated that the vehicle lost motive power and stalled while in traffic. The contact was able to restart the vehicle and exited the highway. The vehicle was taken to the dealer, where the fuel line pulse damper metal housing was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the fuel line needed to be replaced with one that did not have a damper. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under NHTSA Campaign Numbers: 14V002000 (Fuel System, Gasoline) or 12V438000 (Fuel System, Gasoline) as the VIN was not included. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 105,000.
Mar 22, 2023
The contact owns a 2012 Ford Edge. The contact stated while driving 45 MPH, the vehicle started shaking and depressing with the accelerator pedal being depressed; however, the vehicle failed to accelerate as designed. The contact stated that the check engine warning light was illuminated. The contact was able to exit the highway and continued driving to her destination. The contact took the vehicle to an independent mechanic and was informed that both front axles, the exhaust pipe, and the fuel injector needed to be replaced. Additionally, there was a leak in the evaporative emission control system (EVAP). The vehicle was repaired, except for the evaporative emission control system (EVAP). The contact called the local dealer and made them aware of the failure. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V438000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 179,000.
Jul 06, 2022
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EMITTED A PERSISTENT GASOLINE FUEL ODOR AND THE FUEL MILEAGE WAS REDUCED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE) BUT THE REMEDY DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Jul 18, 2014
ON A SUNDAY AFTERNOON I NOTICED A FUEL SMELL IN MY CAR AS I DROVE IT TO THE STORE. THE SMELL OF GAS WAS ESPECIALLY STRONG WHEN I HAD THE HEATER ON. UPON ARRIVING HOME I OPENED THE HOOD AND NOTICED A MIST COMING FROM BEHIND THE ENGINE NEAR THE PLACEMENT OF THE STEERING WHEEL. I TOOK IT INTO THE DEALERSHIP WHERE THEY IDENTIFIED IT AS A CRACKED FUEL LINE DAMPER. FUEL WAS LEAKING ON TO THE ENGINE AND INTO THE CABIN. I SEARCHED ONLINE AND NOTICED THAT THE 2012 EDGE HAD BEEN RECALLED PREVIOUSLY FOR THE SAME ISSUE. WHEN I BROUGHT THIS UP TO THE SERVICE TEAM MEMBER, THE DEALERSHIP INDICATED THAT MY EDGE WAS MANUFACTURED AFTER THE DATES COVERED BY THE RECALL. THE REPAIR COST $700 BECAUSE I WAS A FEW THOUSAND MILES BEYOND THE 36,000 WARRANTY. *TR
Jan 19, 2014
MADE 4 MILE TRIP FROM HOME TO CHURCH ON CHRISTMAS EVE 2013 AND UPON ARRIVAL AT CHURCH THERE WAS A PROFOUND SMELL OF GASOLINE AROUND THE FRONT OF THE VEHICLE WHICH ALSO PERMEATED THE PASSENGER CABIN. CONTACTED THE DEALER THE DAY AFTER CHRISTMAS TO ALERT THEN OF THE INCIDENT. THE RESPONSE WAS THAT THEY HAD PERFORMED AN INSPECTION ON 05 FEB 2013 AND FOUND NO PROBLEM AND THAT THERE WAS NO OUTSTANDING RECALL. I HAVE A PRINTED COPY OF THE RECALL NOTICE FROM FORD DATED 27 SEPTEMBER 2013 AND THE INFORMATION IS ALSO ON THE IDRIVEONLINE.COM WEBSITE SPECIFICALLY ASSOCIATED WITH MY VEHICLE. *TR
Dec 27, 2013
+ 2 more complaints for this component
POWER TRAIN,ENGINE
7 complaints
The contact owns a 2012 Ford Edge. The contact stated while driving at various speeds, the AWD Off message was displayed and the vehicle stalled. The contact was able to veer to the side of the road. The contact stated that upon shifting to park(P) he was able to restart the vehicle. The contact stated that the failure was occurring intermittently. The vehicle was taken to the dealer where it was test driven; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
Sep 14, 2022
I WAS DRIVING HOME FROM WORK, GOIN 45MPH APPROACHING ACTIVE RAILROAD CROSSING, MY VEHICLE STARTED TO MISFIRE & WENT FROM 40- 20 MPH, LUCKILY I STOPPED BEFORE THE TRACKS BCZ AS SOON AS I DID THE LIGHTS CAME IN FOR A TRAIN. MY CAR COULD HAVE BROKE DOWN ON THE TRACKS IF I DIDN'T STOP. SO WHILE WAITING FOR THE TRAIN TO PASS, I TURNED MY CAR OFF AND BACK ON TO SEE IF IT WAS JUST A RANDOM BUT IT CONTINUED TO MISFIRE AND WHEN IT WAS SAFE FOR ME TO TCROSS THE TRAX, I WAS ABLE TO MAKE IT BUT MY VEHICLE WOULD GET TO10MPH. I PULLED OVER & HAD MY VEHICLE TOWED TO THE CIOCCA DEALERSHIP, WHICH IT HAS BEEN FOR THE LAST MONTH BEC APPARENTLY THE POWER TRAIN CONTROL MODULE MALFUNCTIONED AND BURT OUT 3 OUT OF 6 COILS. THE REPAIRS FOR THIS WILL COST ME OVER $4000.00 WHICH IS NOT SOMETHING I CAN AFFORD. I HAVE A "POWER TRAIN" WARRANTY THAT WON'T COVER A FAULTY DEFECTIVE "POWER TRAIN CONTROL MODULE"?? MATTER OF FACT, IT WON'T COVER ANYTHING AT ALL TO HELP EASE MY COST. AND THE WORST PART, I HAVE ONLY OWNED THIS VEHICLE FOR 1 1/2 YEARS. NOT EVEN 2 YEARS. THIS CAR WAS A ISSUE FROM THE MOMENT I DROVE IT OFF THE LOT AND NOW SINCE I CAN'T AFFORD TO PAY FOR THE DEFECTIVE MODULE....THE DEALERSHIP SAYS TO ME, I SHOULD JUST RECONSIDER THIS CAR ALL TOGETHER BCZ IT NEEDS A LOT DONE FOR INSPECTION THIS MONTH...?? LIKE I OWNED IT FOR NOT EVEN 2 YEARS ..I HAVE 4 MORE YEARS ON A LOAN THAT THEY WON'T PAY OFF SO I CAN BUT ANOTHER CAR? HOW DOES THIS EVEN FALL ON ME WHEN I WAS SOLD PIECE IF JUNK WITH A PRETTY FACE BASICALLY.. I WAS OUT INTO A UNSAFE PREDICAMENT DUE TO A FAULTY DEFECTIVE MODULE THAT MALFUNCTIONED IN THE MIDDLE OF ME DRIVING WITH NO WARNING WHAT SO EVER. FORD AND THE DEALERSHIP I PURCHASED NOT FROM(NOT THE DEALERSHIP I TOWED IT TO) HAVE BEEN COMPLETELY 110% UNHELPFUL..LIKE THEY WON'T EVEN RETURN MY PHONE CALLS AND WHEN I CALL THEY LEAVE ME ON HOLD FOR HOURS UNTIL I HANG UP AND CALL BACK.
Oct 07, 2020
I WAS DRIVING HOME FROM WORK WHEN MY CAR SUDDENLY LOST POWER AND STARTED TO SHAKE. I WAS DRIVING ON A SUBERBAN STREET AND WAS LITERALLY AT A ACTIVE RAILROAD CROSSING WHEN IT HAPPENED. SO I STOPPED THE CAR. I WAS ABLE TO DRIVE IT SLOWLY TO A SAFE PLACE TO PULLOVER. THE CAR WAS SPITTING OUT FIRE CHUNKS OUT OF THE EXHAUST. I HAD NO IDEA WHAT WAS HAPPENING. I HAD IT TOWED TO THE DEALERSHIP WHO EXPLAINED THE POWER TRAIN CONTROL MODULE MALFUNCTIONED WICH CAUSE IT TO MELT/SEIZE THE COILS IN 3 IF THE CYLINDERS. I HAVE A POWER TRAIN WARRANTY BUT WAS TOLD NONE OF IT WOULD BE COVERED? WHEN RESEARCHING THIS ISSUE IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL OF VEHICLE. ITS NOT ONLY A SAFETY ISSUE, BUT IT'S A KNOWN DEFECT WITH FORD VEHICLES, NOT JUST MY MAKE AND MODEL. I AM EXTREMELY UPSET BCZ I CAN NOT AFFORD THE COSTS IT WILL TAKE TO REPAIR. I OWNED THIS CAR FOR LESS THAN 2 YEARS. I TAKE IT IT AND HAVE IT ROUTINELY SERVICED. THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS. IT'S A DEFECT AND IT IS A UNSAFE DEFECT. I WAS IN THE MIDDLE OF DRIVING AND IT JUST HAPPENED OUT OF NOWHERE.
Sep 14, 2020
WHILE DRIVING DOWN THE ROAD AND APPROACHING A STOP SIGN OR RED LIGHT THE VEHICLE STALLS AND LOSSES ALL POWER, NO STEERING, BRAKES ARE HARD TO APPLY. THIS IS EXTREMELY SCARY IN TRAFFIC
Feb 13, 2018
AFTER PULLING OUT IN TRAFFIC ON 1/15/18, GOING ABOUT 50 MPH, MY 2012 FORD EDGE SUDDENLY LOST POWER AND THE WRENCH WARNING LIGHT APPEARED. I HAD TO SHUT THE CAR DOWN AND RESTART IT SEVERAL TIMES TO SLOWLY GET IT OUT OF TRAFFIC - EACH TIME THE WRENCH WARNING LIGHT APPEARED AND THE VEHICLE LOST POWER. FINALLY, AFTER GETTING OUT OF TRAFFIC I SHUT IT DOWN AND LET IT SIT FOR A FEW MINUTES, RESTARTED IT AND THIS TIME THE AWD WARNING LIGHT APPEARED BUT MY CAR IS NOT AN AWD VEHICLE. THEN THE WRENCH LIGHT APPEARED AGAIN. HAD IT TOWED TO THE LOCAL DEALER. THEY COULDN'T FIND ANY COMPUTER MEMORY RECORD OF WHAT HAPPENED AND HAD THEIR TECHNICIAN DRIVE IT HOME TO SEE IF THE PROBLEM DUPLICATED ITSELF. IT DID NOT. AFTER 3 DAYS AT THE DEALERSHIP THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AND I PICKED IT UP AND DROVE IT HOME. I SHOULD ADD THAT MY VEHICLE HAS ONLY 26,000 MILES ON IT. IN READING THESE COMPLAINTS MINE IS NOT THE ONLY COMPLAINT ABOUT THIS ISSUE AND FORD NEEDS TO FIGURE OUT AND REPAIR THOSE VEHICLES AFFECTED BY THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE!
Jan 17, 2018
+ 2 more complaints for this component
EXTERIOR LIGHTING,UNKNOWN OR OTHER
7 complaints
THE DOOR AJAR LIGHT COMES ON WHEN DOOR IS COMPLETELY SHUT ON THE DRIVERS SIDE, IT PREVENTS FROM MY DOORS FROM LOCKING AND I HAVE CHILDREN IN THE CAR. IT HAS TRAPPED ME IN THE CAR, I HAD TO CLIMB OVER INTO THE PASSENGER SEAT AND EXIT OUT OF THAT DOOR. IT ALSO DRAINS MY BATTERY BECAUSE THE LIGHTS STAY ON IN THE CAR.
May 08, 2017
DOOR AJAR SENSOR ...THIS IS CAUSING MY DOME LIGHTS TO JUST COME ON GOING DOWN THE ROAD AND TANK GOODNESS WHEN THIS HAPPENED THERE WASN'T ANOTHER CAR NEAR ME BECAUSE I WOULD HAVE CRASHED INTO THEM BECAUSE IT BLINDED ME. ALSO MY DOORS WANT LOCK WHEN THIS SENSOR IS MESSING UP. I HAVE ALREADY HAD ONE REPLACED AND NOW ANOTHER ONE I THINK THIS IS A MAJOR PROBLEM AND FORD WILL NOT RECOGNIZE IT.
Jan 11, 2017
THE "DOOR AJAR" WARNING LIGHT WILL NOT TURN OFF WHEN THE DRIVER AND REAR LEFT PASSENGER DOORS ARE CLOSED. THE DOORS ARE CLOSED FIRMLY, BUT THE WARNING LIGHT STILL SHOWS THE DOORS TO BE OPEN. THE DOORS ARE CLOSED AND LOCKED, BUT THE CAR REGISTERS THEM AS OPEN, AND THUS KEEPS THE INTERIOR DOME LIGHT ON ALONG WITH THE EXTERIOR LIGHTS OF THE CAR. WITHOUT NO WAY TO TURN OFF THE LIGHTS THEY END UP DRAINING THE BATTERY.
Oct 04, 2016
DOOR AJAR AND LATCH ISSUE -DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED -INTERIOR LIGHT STAYS ON -INABILITY TO LOCK DOORS WHILE IN VEHICLE -FAULTY LATCH ON DRIVERS SIDE DOOR -THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD -FALSE DOOR AJAR SIGNAL PREVENTS DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION -THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE
Apr 11, 2016
DRIVER DOOR AJAR SHOWS ON DASHBOARD INTERMITTENTLY. WHEN ATTEMPTING TOOCK CAR, IT GIVES A DOUBLE SIGNAL AS IF IT IS NOT LOCKED. LIGHTS STAY ON IN THE CAR.
Sep 05, 2015
+ 2 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.
Aug 17, 2025
Had diagnosis test done and did process of elimination. Said needed ignition coils/ spark plugs did all that plus fuel injector and oxygen sensor put in bran new and check engine still blinking and car stutters. Only 10miles per gallon on car. You can smell fumes inside car severally. Looked on website and said this car had recall on fuel system/ gasoline. So am I able to take in to manufacture and they fix free cuz of seriously dangerous defect. Car could egnite.
Jan 21, 2022
I STARTED MY 2012 EDGE AND HEARD THE STARTER TAKE LONGER TO TURN OVER AND START THE CAR. WITHIN MOMENTS THE CHECK ENGINE ICON APPEARED. I TOOK MY EDGE IN TO AUTO HOBBY SHOP LOCATED ON A MILITARY INSTALLATION. THE SERVICE REPRESENTATIVE USED HIS CODE READER MACHINE TO VIEW CODE P0456. WHICH HE SAID IT INDICATED A MINOR FUEL LEAK. HE PERFORMED A SMOKE CHECK SAID HE NOTICED SMOKE LEAKING. I CALLED MY LOCAL FORD DEALERSHIP TO CHECK IF THERE WERE ANY FUEL SYSTEM RECALLS. THEY SAID THERE WAS, BUT NOT FOR MY VIN. OF THE 3 RECALLS OUT FOR A 20012 EDGE, I ONLY RECIEVED ONE. ARE RECALLS ONLY FOR SPECIFIC YEARS/MODELS/VIN'S? HOW CAN I GET MY ISSUE REPAIRED? COULD MY VIN BE ADDED TO THE RECALL IF I HAD A RELATING ISSUE?
Jan 23, 2018
ENGINE CAME ON AND VEHICLE SLOWS DOWN OR STALLS WHEN DRIVING. DEALER DIAGNOSED PROBLEM WAS THROTTLE BODY #AT4Z-9E926-B AND REPLACED IT AT A COST OF $333.23. DEALER AND GEORGINA AT FORD CUSTOMER SERVICE STATED NO WARRANTY OR "CUSTOMER SATISFACTION PROGRAM" COVERAGE FOR COST. PROBLEM IS SAME AS FORD ESCAPE COVERED IN PROGRAM.
Oct 18, 2017
FUEL SYSTEM STOPS WORKING (THROTTLE BODY). CAR LOOSES POWER, PRESSING GAS PEDAL DOES NOTHING. MUST GET OFF ROAD VERY QUICKLY WHILE DRIFTING. VERY UNSAFE.
Sep 28, 2016
+ 1 more complaint for this component
SEATS
5 complaints
THERE ARE NO CARE SEAT BASE BRACKETS IN THE BACK SEAT OF MY VEHICLE. AS OF 2002 A LAW WAS PASSED THAT ALL VEHICLES MUST HAVE THIS. I HAVE A GRANDCHILD NOW AND I NEED THESE BRACKETS FOE SAFTEY.
Aug 22, 2019
DRIVER SEAT WARMER FAILED TO TURN OFF WHEN PRESSING BUTTONS ON MYFORD TOUCH SYSTEM, OR BY TURNING OFF CLIMATE ALL TOGETHER. IT REMAINED ACTIVATED ON HIGH SETTING FOR 35 MINUTES. SEAT WARMERS ARE SUPPOSE TO TURN OFF AFTER 15 MINUTES. ONLY GOT IT TO TURN OFF BY TURNING VEHICLE COMPLETELY OFF WHILE STOPPED AT A RED LIGHT. I FELT THE HEAT ON MY BACK SIDE FOR APPROXIMATELY 1 HOUR AFTER. THIS VEHICLE "PASSED" THE FORD CERTIFIED PRE-OWNED CHECK LIST. WHAT A HUGE DISAPPOINTMENT. *TR
Jan 06, 2014
TL- I LOVE NHTSA
Nov 08, 2012
2012 FORD EDGE. CONSUMER STATES PROBLEM WITH MEMORY SEAT FUNCTION *TGW THE CONSUMER STATED THE SEAT SUDDENLY MOVED FORWARD. SEVERAL DAYS LATER, IT HAPPENED AGAIN. FINALLY, HE WAS ABLE TO GET THE MEMORY FUNCTION TO SET WITHOUT ANY PROBLEM. *JB
Oct 24, 2012
2012 FORD EDGE. CONSUMER STATES PROBLEMS WITH VEHICLE HEAD REST *TGW THE CONSUMER STATED FORWARD TILTED HEAD RESTS PRODUCE A LOT OF NECK PAIN WHICH MAY FORCE CONSUMERS TO LOOK FOR DIFFERENT ALTERNATIVES THAT MAY ALTER SAFETY SPECIFICATIONS. THE CONSUMER IS LOOKING FOR A WAY TO REPLACE THE HEAD REST. *JB
Mar 01, 2012
EXTERIOR LIGHTING,STRUCTURE
5 complaints
DOOR AJAR LIGHT KEEPS FLASHING WHILE DRIVING EVEN THOUGH DOOR IS SHUT. DOORS WILL NOT LOCK BECAUSE THE CAR THINKS THE DOOR IS OPEN. OVERHEAD LIGHTS STAY ON WHILE DRIVING AND WHILE CAR IS PARKED. CAN MAKE THE CAR IDEAL FOR THEFT AND UNSAFE WHILE DRIVING DOWN THE ROAD BECAUSE THE DOORS WON'T LOCK.
Apr 28, 2017
DOOR LATCH WON'T CLOSE. SHOWS THAT DOOR IS AJAR AND THE LIGHTS ON INSIDE WON'T GO OFF BECAUSE THE DOOR LOOKS AS IF IT'S OPEN. IT HAPPENS EACH TIME THE DRIVERS SIDE DOOR IS OPENED. THIS HAS BEEN HAPPENING FOR A FEW YEARS. IN 2014, I THOUGHT FORD HAD FIXED THE ISSUE AND I FOUND OUT TODAY THAT THEY ONLY CLEANED IT. HAVING TO PAY $588 FOR A NEW DOOR LATCH ISN'T GOOD ESPECIALLY WHEN THERE WAS A RECALL FOR SEVERAL FORD VEHICLES REGARDING THIS ISSUE.
Feb 22, 2017
WHEN I GET IN MY FORD EDGE AND CLOSE MY DOOR, IT SAYS DRIVER DOOR AJAR, HAVE TO SLAM THE DOOR 4 OR 5 TIMES, AND INTERIOR LIGHT STAY ON AND WONT LOCK EITHER ,FAULTY LATCH. ITS A SAFETY ISSUE, WAS STATIONARY, THEN WHEN I WAS DRIVING IT CAME ON DRIVER DOOR AGAR
Apr 28, 2016
DRIVER'S DOOR SENSOR IS FAULTY. THE VEHICLE'S INSTRUMENT PANEL WILL INDICATE THAT THE DOOR IS AJAR WHEN IT IS FIRMLY CLOSED. THIS ALERT OFTEN APPEARS WHILE THE VEHICLE IS IN MOTION. WHEN I EXIT THE VEHICLE AND THE PROBLEM OCCURS, THIS WILL PREVENT THE INTERIOR LIGHTS FROM GOING OUT AND IT WILL PREVENT THE SECURITY SYSTEM FROM ARMING. THIS PROBLEM IS DISTRACTING WHILE DRIVING DUE TO THE ALERTS AND THE INTERIOR LIGHTING, ESPECIALLY AT NIGHT. THE ISSUE HAS ALSO RESULTED IN THEFT FROM MY VEHICLE. WHEN THE VEHICLE IS OFF, THE DOME LIGHTS DO NOT GO OFF AS THE SENSOR INDICATES THE DOOR IS OPEN. WHILE PARKED OUTSIDE MY HOUSE, MY VEHICLE WAS BROKEN INTO WITHOUT THE ALARM SOUNDING, RESULTING IN THEFT OF PERSONAL ITEMS INCLUDING CHECKS, CASH, AND ELECTRONICS. THE VEHICLE'S BATTERY HAS ALSO DRAINED OVERNIGHT TO THE POINT OF NEEDING A JUMP START.
Feb 19, 2016
VEHICLE STATES "DOOR AJAR WITH ALL DOORS PROPERLY CLOSED. COMPLAINT IS ONGOING. HERE IS THE ISSUE. THE INTERIOR LIGHTS ARE ON AND REMAIN ON UNTIL VEHICLE IS GOING OVER 5MPH IN A FORWARD GEAR. YOU TOTALLY LOSE VISIBILITY TO BACK UP. YOU CANNOT SEE ANYTHING TO BACK UP. IT IS DIFFICULT TO SEEING GOING FORWARD TO ATTAIN 5+ MPH TO TURN OFF THE INTERIOR LIGHTS. THE PROBLEM IS MINIMALLY ANNOYING DURING DAYTIME HOURS AND IS EXTREMELY DANGEROUS AT NIGHT. YOU ARE FORCED TO BACK UP TOTALLY BLIND. IT IS DANGEROUS YOU COULD BACK OVER A PEDESTRIAN, A FIXED OBJECT, OR ANOTHER CAR. FORD TOOK A RELIABLE AND SIMPLE PROCESS AND CREATED A DIFFICULT (AND EXPENSIVE) UNRELIABLE PROCESS AND IT IS FAILING ON SEVERAL CARS. *TR
Aug 17, 2014
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
ISSUE - 'SHIFT TO PARK' WARNING INDICATOR IS SHOWN WHEN THE VEHICLE IS PARKED AND THE SHIFTER IS IN THE 'P' POSITION. DOORS CANNOT BE LOCKED AND INTERNAL/EXTERNAL LIGHTS REMAIN ON WHILE IN THIS 'SHIFT TO PARK' POSITION DRAINING THE BATTERY. WHILE FOOT BRAKE PEDAL IS ENGAGED, SHIFTING AWAY FROM 'P' AND BACK TO 'P' SOMETIMES REGISTERS THE VEHICLE AS IN THE CORRECT PARK POSITION. REPEAT UNTIL WARNING MESSAGE IS GONE. THE VEHICLE IS STATIONARY ON A FLAT SURFACE BUT I AM NOT SURE IF THE VEHICLE IS REALLY PARKED SINCE IT'S WARNING I'M NOT BUT THE SHIFTER IS IN THE 'P' POSITION. I DARE NOT TRY THIS ON A HILL--AND ALWAYS THE BRAKE PEDAL ENGAGED WHILE I'M FIDDLING WITH THE HAND SHIFTER. WHEN DID THIS HAPPEN? AT LEAST 4 TIMES A WEEK FOR A YEAR. *TR
Oct 17, 2016
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING FOUR MONTHS AGO. THE CONTACT'S HUSBAND REPLACED THE HALF SHAFT, BUT THE FAILURE RECURRED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART. THE CONTACT WAS UNSURE WHETHER THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER FOR MORE DISCLOSURE CONCERNING THE RECALL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jul 20, 2016
THE BATTERY WAS GOING DEAD WHEN VEHICLE LEFT OFF AND PARKED OVERNIGHT. THE GEAR SHIFT IS NOT COMMUNICATING THAT THE VEHICLE IS IN PARK AND THE DISPLAYS WOULD COME ON AND DRAIN THE BATTERY OVERNIGHT. THE ERROR WAS MIS-DIAGNOSED AND A NEW BATTERY WAS PURCHASED. THE ISSUES CONTINUED AND THE DEALERSHIP STATES IT IS THE GEAR SHIFTER WIRING. THIS SHOULD BE A RECALL ITEM, THERE IS NOTHING TO BE DONE IN NORMAL DAILY USE THAT COULD HAVE PREVENTED THIS. *TR
Nov 25, 2014
THROTTLE BODY FAILURE. *TR
Sep 19, 2014
ALARM AND DASH ICON WARN DRIVER TO SHIFT INTO PARK. I PULL OFF THE ROAD AND SHIFT INTO PARK WITH NO PROBLEM APPARENT IN THE SHIFT OR TRANSMISSION. THIS ALARM IS RECURRENT MOSTLY WHEN MOVING ON THE ROADWAY AND OCCASIONALLY WHEN CAR IS STILL. THIS PROBLEM ACCORDING TO THE FORD DEALER IS A DEFECTIVE SWITCH IN THE SHIFTER LEVER ASSEMBLY. THIS IS A $325 REPAIR AND TOO COMPLEX TO COMPLETE MYSELF. THIS ISSUE IS DISTRACTING TO SAFE DRIVING REQUIRING FINDING THE OK BUTTON OR PULLING OFF THE ROADWAY TO SHIFT THE LEVER. *TR
Aug 16, 2014
BACK OVER PREVENTION
4 complaints
The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN, the make, or model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Sep 23, 2025
The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.
May 29, 2025
The contact owns a 2012 Ford Edge. The contact stated while reversing, the back over prevention camera went blank. The contact stated that the “Camera Error – Contact Dealer” message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 148,227.
Jul 17, 2023
While backing up, the camera will often reverse the view or flip upside down. Other times it will suddenly black out. All result a scary and unsafe situation. Especially when reversed and it looks clear on the wrong side!!
Jul 30, 2021
STRUCTURE,UNKNOWN OR OTHER
4 complaints
I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.
Feb 17, 2022
DRIVER SIDE DOOR AJAR SENSOR IS DYSFUNCTIONAL
Jul 15, 2018
MY DRIVER SIDE DOOR AJAR LIGHT WOULD STAY ON AFTER CLOSING MY DOOR, WHETHER PARKED OR IN MOTION. I WOULD HAVE TO CLOSE IT 5-10, SOMETIMES MORE TIMES, TO GET THE LIGHT TO GO OFF. EVEN IF I SLAMMED THE DOOR SOMETIMES THE LIGHT STILL WOULDN'T GO OFF, AND THE WARNING SIGNAL WOULD CHIME AS I DROVE. I BOUGHT THE CAR USED FROM A HONDA DEALER, AND THE SALESMAN TOLD ME IT WAS LIKELY JUST A SENSOR ISSUE, SO I IGNORED IT FOR A MONTH OR SO BEFORE TAKING IT IN TO A FORD DEALERSHIP WHEN I THOUGHT I COULD AFFORD TO HAVE IT REPAIRED. THEY DID DIAGNOSTICS ON IT AND TOLD ME IT WASN'T JUST THE SENSOR, THAT THE DOOR WAS ACTUALLY OPEN BECAUSE THE LATCH WASN'T CLOSING PROPERLY. THEY TOLD ME IF I GOT IN A WRECK MY DOOR COULD FLY OPEN, SO I LET THEM REPAIR IT. THEY REPLACED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE. I HAVE ATTACHED MY INVOICE FOR RECORD OF THE REPAIRS MADE AND THE COST.
Jul 14, 2017
DOOR AJAR COMES ON WHEN I START THE VEHICLE. THIS CAUSES THE DOME LIGHT TO COME ON AND I CAN ONLY GET THE SENSOR TO GO OFF WHEN I DRIVE FORWARD AND OPEN AND CLOSE THE DOOR WHILE DRIVING. AT NIGHT, THE DOME LIGHT PREVENTS ME FROM SEEING BEHIND ME WHEN REVERSING, BUT I'M UNABLE TO USE MY "TRICK" OF GOING FORWARD AND OPENING AND CLOSING THE DOOR TO GET THE SENSOR TO GO OFF UNTIL I AM FULLY BACKED UP. THE SENSOR ALSO TELLS MY VEHICLE THAT THE DOOR IS OPEN EVEN WHEN I EXIT THE VEHICLE CAUSING THE DOME LIGHT TO STAY ON ALL NIGHT AND I'M WORRIED ABOUT IT DRAINING THE BATTERY.
Jul 04, 2015
ELECTRICAL SYSTEM,ENGINE
4 complaints
the throttle body has failed, suspected by me doing research going back 11 years of the Ford Edge almost killing people while driving it. confirmed by my local ford dealership that i do infact need a new throttle body and gaskets. it goes into limp mode, the car loses power and stops working in the middle of driving 50 mph. No check engine light remains on, only a wrench icon appears until you restart the car, then the car works again for another 30 miles or until it wants to cause a major accident again. This is a HUGE SAFETY ISSUE. My car will jolt down to 10 mph, as if I slammed the brakes, while driving, not even having my foot on the gas, down the HIGHWAY where the speed limit it 55. THIS IS A KILLING MACHINE. I only have moments to pull over to the median or somewhere before I cause a major accident. They have recalled the 2009 through 2013 ford fusion and escape, as well as the milan and mariner because of the same issue. I have read hundreds of accounts online of the same thing happening in Edges... how can you allow this to go unchecked.
Nov 09, 2021
AFTER RESEARCHING FORD EDGE RESEARCH THERE WERE SO MANY COMPLAINTS OF PEOPLE HAVING THE SAME THING OCCUR TO THEM. MY CAR WILL START AND BE DRIVING THEN ALL OF A SUDDEN THE CAR LITERALLY LOOSES ALL POWER AND THE CAR SHUTS DOWN. THIS HAS HAPPENED TO ME TWICE AND IT APPEARS THAT FORD DOESN'T WANT TO ISSUE A RECALL ON THIS. PEOPLE'S LIVES ARE IN DANGER, THERE IS NO WARNING OF WHEN THIS WILL HAPPEN AND THEN YOU STUCK SITTING ON THE ROAD WHILE IN DRIVE AS YOUR CAR LOST POWER.
Mar 06, 2018
REPEATED PROBLEM WITH THIS VEHICLE. FIRST DOOR AJAR LIGHT HAS BEEN REPAIRED BECAUSE IT WOULD NOT SHUT OFF THE INTERIOR LIGHTS (NOT LEGAL TO DRIVE WITH THEM ON) AND THEREFORE DRAINED BATTERY. SAFETY HAZARD. ECOBOAST FAILED AND WE WERE TOLD BY THE DEALER THAT IT WAS A SAFETY HAZARD AND THAT WE COULD NOT DRIVE THE CAR....BIG EXPENSE! NOW A SECOND DOOR AJAR LIGHT WON'T GO OFF....DOORS DO NOT LOCK WHILE THE VEHICLE IS MOVING. SOMEBODY NEEDS TO STEP UP ON THESE ISSUES AND DO WHAT'S RIGHT. I CANNOT BELIEVE THAT SPECIFIC VEHICLES WERE RECALLED FOR THESE ISSUES WHEN MANY OTHERS ARE EXPERIENCING, AND PAYING FOR THE EXACT SAME PROBLEM ON THE SAME YEAR VEHICLE. SOMETHING SMELLS ABOUT THIS. MAJORLY DISAPPOINTED IN FORD AND NHTSA. PLEASE NOTE THAT THE LISTED COMPLAINTS ARE NOT THE ONLY ONES WE'VE HAD OVER THE PAST YEAR.
May 15, 2017
A MESSAGE WARNING "SHIFT TO PARK" APPEARS ON THE CAR DASHBOARD WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK POSITION. THIS WARNING MESSAGE DISALLOWS THE DRIVER TO TURN THE CAR OFF - SHUT OF THE ENGINE. THE CAR IS ALREADY IN PARK AND MESSAGE LIGHT CONTINUES TO BE ON DISPLAY ON DASHBOARD. *TR
Oct 07, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
MY CAR IS A 2012 FORD EDGE AND HAS HAD PROBLEM WITH THE DOOR LATCHES AND THE LIGHTS, AND THE SHIFTER I HAVE HAD THIS CAR IN THE SHOP FOR THIS PROBLEM AND IT DOING AGAIN. THE CAR WHEN STARTED IT SAY TO PUT IN PARK AND SHIFT TO DRIVE AND DOORS DOES NOT LOCK AND ALL THE LIGHTS STAY ON IN THE CAR
Mar 25, 2020
I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT DIDNT TURN OFF, I TRIED AND AGAIN AND NOTHING. ITS TO HOT IN TEXAS WITH LITTLE CHILDREN TO HAVE ELECTRICAL PROBLEMS THAT EFFECT THE AIR CONDITIONING. I PUSHED OTHER BUTTONS TO SEE IF ANYTHING WORKED AND STILL NOTHING, THE HAZARD LIGHTS WILL NOT FUNCTION NOR WILL THE ELECTRIC WINDOWS. MY FAMILY AND I DROVE THE VEHICLE TO MY DESTINATION AFTERWARDS I HAD THE FUSES TESTED THEY ARE GOOD, BUT WAS TOLD IT IS FRONT INTERFACE CONTROL MODULE. THIS IS MY ONLY VEHICLE AND HOPEFULLY A FORD DEALERSHIP CAN GIVE A BETTER DIAGNOSIS THAN AUTO PART STORE.
May 20, 2019
MY FORD EDGE,2012, HAD A "DOOR AJAR" WARNING AND IT REQUIRED SLAMMING THE DOOR VERY HARD TO GET THE WARNING REMOVED. MY LIGHTS WOULD STAY ON AFTER I PARKED AND AGAIN REQUIRE SLAMMING THE DOOR MULTIPLE TIMES. MY BACK UP CAMERA WILL WORK AND THEN NOT WORK MAKING THAT SAFETY FEATURE UNRELIABLE! I HAD THE DOOR LATCH REPLACED AT A COST OF 325 DOLLARS. OTHER FORD PRODUCTS HAVE ALSO EXPERIENCED THESE PROBLEMS AND ARE UNDER A RECALL. I BELIEVE THIS ISSUE IS NOT THE RESULT OF CARELESS TREATMENT BY MY WIFE OR ME. WE ARE BOTH OVER 70 YEARS OLD.
Oct 18, 2016
1) "SHIFT TO PARK" ERROR: HAVE TO CLICK THE SHIFTER ONE OR TWO TIMES TO CLEAR IT. UNTIL I DO, THE SEAT DOES NOT MOVE BACK FOR EXITING. 2) "DRIVER DOOR AJAR" ERROR: HAVE TO OPEN AND CLOSE THE DOOR, SOMETIMES ONLY ONCE, BUT USUALLY MANY TIMES IN ORDER TO CLEAR THE ERROR. 3) IF THE "DOOR" ERROR IS NOT CLEARED, THE "SHIFT" ERROR WILL APPEAR WHILE MOVING, WHENEVER I COME TO A STOP. ALSO, THE AUDIBLE SIGNAL WILL KICK IN. 4) AT TIMES THE DRIVER DOOR WILL NOT UNLOCK WITH THE TOUCH OF MY HAND. I SUSPECT WHEN I SHUT THE DOOR LAST, THE "DOOR" ERROR WAS PROBABLY IN EFFECT. SERVICE: I ACTUALLY TOOK MY CAR TO THE DEALER AND ALL THEY COULD TELL ME WAS THAT THE SHIFTER HAD TO BE REPLACED FOR $500. THEY COULDN'T EVEN FIND THE "DOOR" ERROR. I THINK THIS MERITS A RECALL NOTICE AND FORD SHOULD REPAIR THESE PROBLEMS AT NO OR REASONABLE COSTS.
Feb 28, 2016
VEHICLE SPEED CONTROL
4 complaints
THROTTLE BODY ASSEMBLY FAILED. THE 2012 FORD EDGE USES THE EXACT SAME DEFECTIVE THROTTLE BODY ASSEMBLY AS USED IN THE ESCAPE AND FUSION WHICH WERE BOTH INCLUDED IN THE EXTENDED WARRANTY PROGRAM. FORD SHOULD INCLUDE ALL MODELS THAT USED THIS PART IN ITS EXTENDED WARRANTY PROGRAM OR BETTER YET ISSUE A RECALL. IN MY OPINION IT'S DANGEROUS PULLING OUT INTO HIGHWAY TRAFFIC ONLY TO LOSE POWER. MANY OTHER DANGEROUS SCENARIOS COULD BE EXPECTED.
Nov 03, 2017
I WAS TAKING MY 91 YEAR OLD FATHER TO THE DOCTOR WHEN I LOST ALL POWER DRIVING DOWN THE ROAD. THE ENGINE WAS STILL RUNNING BUT WAS NOT REACTING WHEN I PRESSED THE ACCELERATOR. FORTUNATELY I WAS ABLE TO STEER TO THE SIDE. TURNED THE CAR OFF, RESTARTED AND ALL SEEMED TO DO WELL. TOOK TO THE SHOP. WAS TOLD IT WAS THE THROTTLE BODY SENSOR. I HAD THE EXACT SAME THING HAPPEN WITH MY FORD FUSION. IT IS EXTREMELY DANGEROUS TO LOSE ALL POWER DRIVING IN TRAFFIC. I WAS VERY FORTUNATE NO INJURIES OCCURRED BUT FURIOUS TO LEARN THAT THIS IS AN ONGOING PROBLEM THAT IS NOT COVERED UNDER WARRANTIES. VERY EXPENSIVE LESSON THE FIRST TIME. WILL BE EVEN MORE EXPENSIVE THIS TIME.
Jul 22, 2016
THE VEHICLE ACELERATE AND DESELERATE .RPM FLUCTUED FROM 11 TO 13 WHEN VEHICLE IS STOPED.CHECK ENGING ON APEAR IN DASH LATER, ONE DAY AFTER DISAPEAR AND LATER ONE DAY LATER APEAR AGAIN..
Jun 08, 2016
I WAS DRIVING 65 DOWN THE ROAD AND THERE WAS A THUMP, THE CAR LOST ALL SPEED CONTROL AND COST TO THE EDGE OF THE ROAD. THE MOTOR CONTINUED TO RUN BUT MADE A SPUTTERING SOUND WHILE RUNNING. THE DISPLAY SHOWED A YELLOW WRENCH AND THE DISPLAY SAID TO PRESS OK. I HAD CONTROL OF EVERYTHING EXCEPT FOR ACCELERATION THAT I WAS AWARE OF. I TURNED THE CAR OFF AND BACK ON AND IT DROVE NORMALLY. I CARRIED THE CAR TO THE FORD DEALERSHIP AND IT TOOK A WEEK FOR THIS TO HAPPEN TO THEM. IT CAME UP AS A THROTTLE BODY FAULT AND THAT IS WHAT HAS TO BE REPLACED. I GOOGLE THESE SYMPTOMS ON THE INTRANET AND THESE SAME ISSUES POPPED UP ALL OVER THE PLACE. THIS IS A FACTORY DEFECT AND I AM GLAD I WASN'T IN BUSY TRAFFIC AND DIDN'T GET HIT BY A TRANSFER TRUCK!! *TR
Aug 28, 2014
VISIBILITY/WIPER
4 complaints
2012 FORD EDGE LIMITED: DRIVING DOWN THE DIVIDED HIGHWAY AT ABOUT 65 MPH, WITH NO VEHICLES IN FRONT/NEXT TO/ OR BEHIND ME, THE PANORAMIC SUNROOF EXPLODED AND SHATTERED. THIS WAS NOT DUE TO ANY IMPACT OR COLLISION OF ANY TYPE, TO INCLUDE DEBRIS, FLYING PEBBLES, ETC. THE SUNROOF EXPLODED OUTWARDS, WITH THE GLASS PUSHED UPWARDS. ADDITIONALLY, THE GLASS WAS SHATTERED IN ALL FOUR CORNERS. THIS IS A DESIGN DEFECT, WITH DOCUMENTED RECALLS ACROSS MANY MAKES/MODELS. THIS EXACT SITUATION HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE/VEHICLES WHETHER DRIVING AT HIGHWAY SPEEDS OR PARKED. IN EVERY CASE, THE SCENARIO APPEARS TO BE THE SAME: THE TEMPERED GLASS EXPLODED DUE TO DESIGN FAILURES WHILE OPERATING THE VEHICLE UNDER NORMAL / ROUTINE CONDITIONS. RECALL REQUESTED.
May 08, 2016
DURING THE NIGHT ON 9/25/2012, THE WINDSHIELD SPONTANEOUSLY CRACKED FROM THE LOWER DRIVER'S SIDE CORNER EXTENDING DIAGONALLY TOWARD THE CENTER OF THE WINDOW. THE WINDOW WAS REPLACED BY THE DEALER. ON 7/2/12 SAME TYPE OF CRACK APPEARED ON DRIVER SIDE IN NEW WINDSHIELD. ON 7/21/12, A SIMILAR CRACK APPEARED ON PASSENGER SIDE EXTENDING FROM THE LOWER CORNER AND CONTINUING TOWARD THE CENTER OF THE WINDOW. THESE 3 SPONTANEOUS CRACKS FROM CORNERS OCCURRED IN ABOUT ONE AND A HALF YEARS, ALL HAPPENING OVER NIGHT AND FROM THE CORNERS. *TR
Jul 25, 2013
FRONT WIPER SWITCH IS IN THE OFF POSITION AND WIPERS ARE STILL RUNNING. *TR
Dec 06, 2012
WINDSHIELD CRACKED WHILE CAR WAS PARKED. NO EVIDENCE OF IMPACT WAS NOTED. CRACK STARTED IN LOWER DRIVER'S SIDE CORNER AND QUICKLY SPREAD ACROSS WINDSHIELD. *TR
Oct 02, 2012
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
3 complaints
While driving. the all wheel drive off and wrench lights up on the car dash screen. The car stalls and comes to stop. If I wait a minute it starts up. It repeatedly does this, then it will be okay for some time before it does again. I’ve. Had it at Ford garage, they say can’t duplicate or find anything on the scanner. It’s dangerous to drive this way. I would appreciate any help you can give me.
Aug 30, 2022
SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TRUCK IN 2 TIMES ABOUT THIS - THE TRANSMISSION SHIFTS HARD INTO GEAR AFTER SLOWING OR COASTING AND THEN ACCELERATING. ALMOST FEELS LIKE I HAVE HIT SOMETHING WHEN IT HAPPENS. I'M VERY CONCERNED, HAVING TWO TODDLERS IN THE TRUCK. I ALSO TOOK VIDEO OF THE PARKING, SHIFTING INTO PARK ISSUE. I JUST WANT IT FIXED....
Sep 25, 2015
WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WITH THE THROTTLE BODY ON OTHER MODELS BUT FOR SOME REASON NOT THE EDGE. *TR
Sep 05, 2014
STRUCTURE,LATCHES/LOCKS/LINKAGES
3 complaints
The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.
May 12, 2022
THE DRIVER'S SIDE DOOR LATCH IS BROKEN, SO THE DOOR AJAR INDICATOR LIGHT STAYS ON, THE LIGHTS STAY ON, AND IT'S GENERALLY UNSAFE TO HAVE THE DOOR NOT SECURED WHILE DRIVING. *TR
Dec 08, 2016
THE DRIVER DOOR LATCH SENSOR WENT BAD. IT KEEPS SAYING THAT THE DOOR IS AJAR. WHEN IT IS NOT. THIS IS A REAL SAFETY ISSUE. FOR EXAMPLE, WHAT IF I DON'T CLOSE MY DOOR COMPLETELY, I WOULD EXPECT THIS WARNING TO COME ON. BUT RIGHT NOW THE DOOR WARNING IS ALWAYS ON. SO I REALLY DON'T KNOW IF MY DOOR IS PROPERLY CLOSED OR NOT. SO FAR I AM "SLAMMING MY DOOR SHUT" TO ENSURE THAT IT IS PROPERLY CLOSED. *TR
Feb 11, 2015
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
3 complaints
THERE IS A PARTIAL RECALL ON THESE MODEL FORD EDGE'S. WHERE THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER ARE DEFECTIVE AND CAUSE THE BRAKES TO FILL WITH AIR AND LOSE PARTIAL AND SOMETIMES TOTAL LOSS OF BRAKING POWER. THIS HAPPENED TO MY 2012 FORD EDGE SPORT. I BOUGHT NEW FACTORY PARTS AND HAD THEM INSTALLED BY A PROFESSIONAL. THEY WENT OUT AGAIN. IT HAD TO DO WITH HE FACTORY OF THE PARTS. PLEASE PLACE A MASS RECALL ON THIS PART. MY WIFE AND KIDS SHOULDN'T GET INTO A WRECK DUE TO BRAKES GOING OUT AGAIN. THEY ALREADY HAVE TOTALLY GONE OUT TWICE. THE 2ND TIME MY WIFE WITH DAUGHTER AND MY SON IN THE CAR COULDNT SLOW DOWN IN TIME AND GOT INTO A FENDER BENDER. IT WASN'T SERIOUS. THIS TIME. THANK YOU. ALSO, ANOTHER PROBLEM THAT HAS BEEN NOTED BY THOUSANDS OF FORD EDGE OWNERS IS THE STYLE OF FUEL DOOR. IT DOESN'T SEAL PROPERLY WHICH IN RETURN CAUSES A CHECK ENGINE LIGHT TO APPEAR ON THE INSTRUMENT CLUSTER. PLEASE INVESTIGATE THIS ISSUE AS SELL. THANK YOU.
Dec 27, 2019
ON MONDAY 5/14/18 NOTICE MY FORD EDGE 2012 BRAKE DON'T STOP THE SUV WILL THE PEDAL GO ALL AWAY DOWN I THINK NEED NEW SET OF BRAKE TAKE TO MECHANIC AND INSTALLED THE NEW BRAKES FRONT AND BACK TUESDAY 5/15/18 MY WIFE AFTER DRIVING TO PICK UP MY SON IN THE SCHOOL HAPPENED AGAIN THE SUV DON'T STOP FOR ANYTHING MY WIFE HAVE TO MANEUVER THE SUV TO THE SIDE AND HIT THE CONCRETE COLUMN TO PREVENT CAR ACCIDENT .ON NEW JERSEY AND THE OTHER ISSUE IS FOR MORE THEN 2 MOTHS CHECK ENGINE LIGHTS APPEAR IN DASH TAKE TO MECHANIC MORE THEN 5 TIME IS SOMETHING WITH THE FUEL SYSTEM NO ONE NO WHICH THE PROBLEM FORD EDGE FROM 2010 TO 2013 HAVE SOME MANY RECALL WITH THE BRAKES AND FUEL SYSTEM AND FORD DEALERS DON'T WANT TO FIX THIS RECALL ISSUE WATH FORD WAITING TO PEOPLES LOST LIVES TO RESOLVE THIS RECALLS .
May 16, 2018
STARTED HAVING PROBLEMS WITH BRAKING HARD PEDAL AT AROUND 63000 MILES. AT THE SAME TIME THE VEHICLE WOULD SHUT DOWN WHILE STOPPED IN TRAFFIC OR WHILE VEHICLE IS IN PARK MODE.
Feb 27, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
CAR HAS BEEN HAVING ELECTRIC ISSUES FOR A WHILE. USUALLY DETECTED ONCE TRYING TO START. FIRST ISSUE IS THE BACK UP CAMERA. THAT NO LONGER WORKS WHILE IN REVERSE. SCREEN INDICATED IT IS NOT AVAILABLE. WE ALSO RECENTLY HAD TO REPLACE THE SHIFTING COLUMN. AFTER A TRIP OF DRIVING COMING TO A FULL STOP SHIFTING TO PARK THE CAR WOULD NOT STAY ON "PARK". IT WOULD NOT CATCH THE GEAR UNLESS THE BUTTON ON THE SHIFT COLUMN WAS TOYED WITH A FEW TIMES PRESSING ON THE BUTTON SO CAR RECOGNIZES "PARK". IT WOULD SEARCH FOR "PARK" WHEN CAR WAS OFF WHICH WOULD CAUSE THE BATTERY TO EVENTUALLY DIE. WE FIRST PURCHASED A BATTERY THINKING IT'S TIME TO REPLACE BUT ONCE WE DID, IT KILLED OUR BATTERY AGAIN AND THEN IS WHEN I KNEW I HAD TO TAKE IT INTO FORD. $700+ TO FIX ISSUE CURRENTLY NOT RECALLED. THIS ALSO FORCED US TO BUY JUMP STARTING CABLES BEFORE IT WAS TAKEN IN. CAR LEFT US STRANDED A FEW TIMES BECAUSE OF THIS. DEAD BATTERY:( THIRD ELECTRIC ISSUE IS THAT THE BLUETOOTH SYSTEM DOESN'T ALWAYS CATCH A DEVICE. OFTEN THE SYNC SCREEN ON THE DISPLAY WILL PULL UP WITH A LOADING BAR. THIS HAPPENS RANDOMLY WHEN STARTING CAR AT TIMES WHILE IN PART.
Jan 03, 2018
A WARNING LIGHT IS DISPLAYED STATING THE PASSENGER DOOR IS AJAR WHEN IT IS NOT. THE DOOR CAN BE REPEATEDLY OPENED AND CLOSED ATTEMPTING TO MAKE THE WARNING LIGHT GO OFF, IT DOES NOT WORK THE MAJORITY OF THE TIME. THE INTERIOR LIGHTS WILL NOT GO OFF, WHICH MAKES DRIVING A HAZARD. ALSO, THE DOOR WILL NOT LOOK WHEN THE WARNING LIGHT IS ON. ANOTHER SAFETY CONCERN. *TR
Jan 18, 2017
SENSOR ON PASSENGER DOOR IS SHOWING OPEN AN DOOR IS NOT OPEN AND INSIDE LIGHTS STAY ON AND RUNS THE BATTERY DOWN. HAD TO REPLACE BATTERY DUE TO INSIDE LIGHTS STAYING ON. DOORS WILL NOT LOCK WHEN EXISTING VEHICLE. DRIVING AT NIGHT AND INSIDE LIGHT STAYS ON IS A DRIVING SAFETY FACTOR. CAR HAS BEEN IN THE SHOP FOUR TIMES FOR THIS SAME REASON. UNABLE TO FIX IT. *TR
Jan 22, 2016
VEHICLE SPEED CONTROL,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING REPEATEDLY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,984....UPDATED 07/07/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/24/16.*JB
May 20, 2016
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE LOST POWER. THE VEHICLE WAS MERGED INTO A PARKING LOT. THE NEXT DAY, THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY AND MOTOR ASSEMBLY WERE DEFECTIVE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Aug 26, 2015
CAR STALLED WHILE DRIVING NO SIGNS OF FAILURE OR LIGHTS OR CODES. *TR
Jul 02, 2014
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
2 complaints
The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.
Aug 18, 2025
FORD HAS THE CHECK ENGINE LIGHT, WHICH THEY REFER IT TO "CHECK ENGINE SOON" THAT COMES ON. THERE IS A DEFECT WITH FORD'S CAPLESS FUEL TANK. SOMETHING ABOUT THIS ISSUE CAUSES THE CHECK ENGINE LIGHT TO LIGHT UP NON-STOP! I AM CONCERNED THAT DOWN THE LINE, THERE WILL BE NUMEROUS ISSUES WITH THE CAPLESS SYSTEMS. IT DOES NOT APPEAR DURABLE AND WILL COST HUNDREDS OUT OF THE POCKET OF OWNERS WHOSE WARRANTY WILL EXPIRE AFTER 2-3 YEARS!!!!!!!!!!! A SEARCH ON THE INTERNET DOES SHOW CONSUMERS WHO HAVE PROBLEMS WITH THIS TYPE OF SYSTEM, BUT THEN AGAIN THERE ARE THOUSANDS OF THOSE WHO ARE NOT COMPUTER SAVVY! *TR
Mar 15, 2012
UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
My brakes are going all the way to the floor just every once in a while, but wow, my vehicle is in park and running, my traction control light comes on the only way to get it off. Is to turn the ignition off and back on.
Jun 19, 2024
FROM JUNE 2018 TO JUNE 2019 I HAVE INVESTED OVER $4000 IN PRIMARILY THE BRAKING SYTEM OF MY CAR. I CONTINUE TO HAVE ISSUES WHEN AFTER FILLING MY GAS TANK THE CAR HESITATES IN STARTING. I HAVE REPLACED EVERYTHING THAT HAS TO DO WITH THE BREAKING SYSTEM FROM BRAKE PADS TO HCU SYSTEM TO THE ABS SYSTEM. EVEN THE NEW PARTS HAVE HAD TO BE REPLACED BECAUSE THEY WERE FAULTY.
Jun 28, 2019
UNKNOWN OR OTHER,ENGINE
2 complaints
My engine stopped as I was driving approximately 60 mph on the highway. Weather clear, dry, 90 degrees. I coasted to the side of the road. Engine immediately started. I drove a short distance and the vehicle stalled again. It again started and I drove a short distance to pull into a safe location. As I was waiting for oncoming traffic so I could turn left into a driveway the vehicle stalled in the middle of the road. It again started and I was able to park in a safe location. The vehicle started and operated. I then drove the vehicle to a auto shop to check for codes. No codes. Checked battery and alternator which were fine. New gas in gas tank, clean air filter. See on internet site that these vehicle are prone to this and are dangerous. Drove another 40 miles back home with no problems.
Sep 04, 2023
WHILE DRIVING MY 2012 FORD EDGE LIMITED WITH LESS THAN 60000 MILES THE VEHICLE JUST DIED IN THE MIDDLE OF TRAFFIC, NO STEERING, NO POWER NOTHING. THE PROBLEM HAS HAPPENED CLOSE TO 15 TIMES.
Dec 02, 2017
SERVICE BRAKES,ENGINE
2 complaints
The contact owns a 2012 Ford Edge. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard. The vehicle failed to immediately stop, nearly causing a rear-end collision with another vehicle. The vehicle was taken back to an independent dealer who was unable to determine the cause of the failure. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal, with the check engine warning light and fuel filler inlet message illuminated. The cause of the failure was not yet determined. The manufacturer and the local dealers were notified but no assistance was offered. The failure mileage was 136,000.
May 08, 2023
INTERMITTENT LOSS OF BRAKES. BRAKE PEDDLE GOES TO THE FLOOR BOARD. ALSO ENGINE HAS NOW DIED TWICE WHEN IDLING ONCE AT A STOP, ONCE WHILE PARKED.
Apr 11, 2019
SEAT BELTS
2 complaints
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT AND DID NOT MAKE IT TO THE PRETENSIONER. THE VEHICLE WAS DRIVEN TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE IT WAS DETERMINED THAT THE RETRACTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,485. THE VIN WAS UNKNOWN.
Nov 15, 2019
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT PINNED THE PASSENGER TO THE SEAT IF THERE WAS TOO MUCH MOVEMENT. THE PASSENGER HAD TO DISCONNECT THE SEAT BELT AND RECONNECT IT IN ORDER FOR THE SEAT BELT TO FUNCTION PROPERLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS NOTHING THEY COULD BECAUSE THE SEAT BELTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Jul 09, 2012
FUEL SYSTEM, GASOLINE,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 55 MPH, SHE SMELLED AN ABNORMAL FUEL ODOR. THE DRIVER STATED THAT FUEL SPEWED THREW THE ENGINE COMPARTMENT. THE CONTACT ARRIVED AT THE SCENE, CUT THE FUEL LINE, ATTACHED ANOTHER RUBBER FUEL LINE ONTO THE ENGINE COMPARTMENT, AND WAS ABLE TO DRIVE HOME. THE CONTACT CALLED AUTONATION FORD (20777 KATY FWY, KATY, TX 77450, (281) 305-8949), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS UNKNOWN. *TR
Aug 09, 2019
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE WOULD RAPIDLY LOSE ACCELERATION. THE FAILURE WAS INTERMITTENT THEREFORE, THE DEALER COULD NOT DUPLICATE OR, REPAIR THE VEHICLE. THE FUEL INLET FAILED, AS WELL. UPDATED 11/07/2017*JS
Nov 07, 2017
POWER TRAIN,SERVICE BRAKES
2 complaints
I WAS OUT RUNNING ERRANDS AND EVERYTHING WAS FINE. LEFT A STORE TO PICK UP MY DAUGHTER FROM PRACTICE AND HAD TO STAND ON THE BRAKES TO GET THE VEHICLE TO STOP AT A RED LIGHT. THIS WAS AFTER STOPPING FINE AT THE PREVIOUS THREE STORES AND NUMEROUS LIGHTS I ENCOUNTERED. THIS ISSUE CONTINUED FOR THE NEXT 15 MILES OF LIGHTS AND TRAFFIC, UNTIL I GOT HOME. I DID STOP AT AN O'REILLYS AUTO PARTS ON MY WAY HOME AND CHECKED THE BRAKE FLUID LEVEL, WHICH WAS FULL. I HAVE PARKED THE VEHICLE AND HAVE BEEN DRIVING MY SON'S JEEP FOR THE PAST THREE DAYS. I HAVE AN APPOINTMENT TO DROP THE EDGE OFF AT WILLIAMSBURG FORD, WILLIAMSBURG, VA, ON 3/28/19. I HAVE RESEARCHED THIS ISSUE AND EVIDENTLY THERE IS A CUSTOMER SATISFACTION PROGRAM ANNOUNCEMENT OF A BRAKE BOOSTER ISSUE COVERED UNDER AN EXTENDED WARRANTY (13N01) AND HAVE READ MORE THAN 130 OTHER PEOPLE HAVE EXPERIENCED ISSUES IDENTICAL TO MINE. NOT UNDERSTANDING WHY THIS IS NOT A RECALL DUE TO THE NATURE OF THE FAILURE BEING BRAKES!!!!!!! FAILURE OCCURRED AT 69,536 MILES ON ODOMETER. I HAVE ALSO RECENTLY HAD AN ISSUE WITH HARD SHIFTING FROM PARK TO DRIVE. I FEEL AND HEAR A CLUNK WHEN SHIFTING AND TAKING OFF FROM BEING PARKED.
Mar 27, 2019
I WAS UNABLE TO COME TO A COMPLETE STOP AND HIT A CONE IN NYC. AFTER, IT WAS EXTREMELY DIFFICULT TO COME TO A COMPLETE STOP. THE CAR WAS ABLE TO SLOW DOWN BUT IT TOOK TIME. I DROVE SLOW AND AWAY FROM OTHERS. THE BRAKES WERE HARD AND MADE NOISE WHEN I PUSHED DOWN ON THE BRAKES. WHEN I WENT TO THE DEALER, THEY INFORMED ME THAT FORD HAS AN EXTENDED WARRANTY ON THE PART AND I ASKED WHY WASN'T THE PART RECALLED IF IT PUT ME AND MY FAMILY IN HARMS WAY. WHY WASN'T I NOTIFIED PRIOR TO LOSING FULL BRAKING POWER? I AM THANKFUL THAT I NOTICED THE PROBLEM RIGHT AWAY AND MY FAMILY AND I ARE SAFE. I HAVE CONCERNS FOR OTHERS WHO MAY BE AT A GREATER SPEED WHEN THE BRAKES FAIL OR HAVE TO STOP UNEXPECTEDLY. IN ADDITION, MY CAR HAS RETURNED TO THE DEALERSHIP FOR SERVICE SEVERAL TIMES FOR NOT LOCKING INTO THE PARK POSITION. IT IS NOT SAFE AND AGAIN, I HAVE CONCERNS FOR MY FAMILY AND OTHERS. CAN THIS CAR MOVE IF IT ISN'T SECURED IN THE PARK POSITION? I HAVE VOICED MY CONCERNS WITH FORD BUT HAVE BEEN GIVEN THE RUN AROUND BY EVERYONE I HAVE ENCOUNTERED. THESE ARE SAFETY ISSUES AND NO ONE SEEMS TO CARE. EVERYONE IS NICE AND APOLOGIZES BUT THEY NEED TO TAKE CARE OF THESE SAFETY CONCERNS FOR THEIR CUSTOMERS AND FOR THE GENERAL PUBLIC. *TR
Jul 12, 2014
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE DOOR AJAR LIGHT REMAINED ILLUMINATED AND MADE A BEEPING NOISE. IN ADDITION, THE SHIFT TO PARK AND INTERIOR DOME LIGHTS REMAINED ILLUMINATED. THE CONTACT WAS NOT ABLE TO DIM THE WARNING LIGHTS. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER CONTINUOUSLY BLEW OUT HOT AIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 26,000.
Aug 02, 2016
VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR
Dec 09, 2011
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
2 complaints
THE DRIVER SIDE DOOR LATCH ASSEMBLY HAS WENT BAD AND IT IS A PROBLEM THAT FORD REFUSES TO ADDRESS. IT KEEP THE LIGHT ON IN THE CABIN OF THE CAR AND THE DOOR DOESN'T LOCK APPROPRIATELY FOR SAFETY.
Feb 04, 2016
DRIVER DOOR SHOWS NOT CLOSED, LIGHTS ARE ON, DISPLAY SHOWS DOOR AJAR AND THE BELL IS RINGING.VERY DIFFICULT TO DRIVE NIGHT TIME WITH THE INTERIOR LIGHTS ON SHINNING IN YOUR FACE. ALSO THE DISPLAY IS SHOWS REQUEST TO ACKNOWLEDGE AND TO VALIDATE INFORMATION REGARDING THE DOOR BEING OPEN. THE SYMPTOM IS INCREASING EVERY DAY GOING TO 90%+ NOW WHEN GET IN THE CAR WE START BEING AFRAID TO USE THE CAR NOW
May 10, 2015
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
2 complaints
THE DRIVER DOOR LATCH IS DEFECTIVE THUS FAILING TO NOTIFY THE SENSOR THAT THE DOOR IS ACTUALLY CLOSED. THE DOOR, ALTHOUGH CLOSED, REGISTERS OPEN. THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. I AM CONCERNED THAT THE DEFECTIVE LATCH MAY AFFECT AIRBAG DEPLOYMENT BECAUSE THE DOORS INTERMITTENTLY FAIL TO LOCK. I BEGAN SEARCHING FORD FORUMS ONLY TO FIND THAT THIS IS AN ISSUE FOR MANY FORD OWNERS. I CONTACTED FORD MOTOR CORPORATION ONLY TO BE INFORMED THAT THEY KNEW NOTHING OF THIS ISSUE. IT WOULD BE APPROPRIATE FOR FORD TO ACKNOWLEDGE THIS ISSUE, REPAIR THE FAULTY PART AT THEIR EXPENSE, AND CONTINUE TO FOLLOW INDUSTRY STANDARDS BEST PRACTICES.
May 22, 2015
DOOR AJAR SENSOR HAS FAILED CAUSING THE DOOR AJAR WARNING TO STAY ON, DOME LITES AND PARKING LITES STAY ON AS WELL AFTER PARKING.DOORS WILL NOT LOCK WHEN DRIVING, CAUSING A HUGE SAFETY CONCERN FOR MYSELF AND PASSENGERS. *JS
Jul 29, 2014
FUEL SYSTEM, GASOLINE,SERVICE BRAKES
2 complaints
AFTER ONE AND A HALF MONTHS OF DRIVING MY NEWLY PURCHASED 2012 FORD EDGE SEL, THE BRAKES WERE HARD AND I LITERALLY HAD TO STRAIN MY FOOT AND LEGS TO THE PULP AND GIVE IT ALL THE PRESSURE I COULD TO GET IT TO STOP AND TO AVOID HITTING SOMETHING OR RUNNING INTO SOMEONE. IT WAS THE MOST HORRIBLE AND STRESSFUL EXPERIENCE I EVER HAD DRIVING AND ESPECIALLY SINCE THE CAR HAD BEEN JUST PURCHASED LESS THAN TWO MONTHS WHEN THIS STARTED HAPPENING. WHAT A NIGHTMARE IT WAS!!!!! THE CAR IS CURRENTLY AT THE FORD PLACE BEING REPAIRED AND HAS BEEN THERE SINCE FRIDAY, JULY 11, 2014. THEY HAD TO ORDER A POWER BOOSTER AND REPLACE THAT AND WHATEVER ELSE THAT WAS NEEDED TO MAKE THE BRAKES WORK PROPERLY. THERE IS A LOT THEY ARE NOT SHARING WITH ME AND AFTER READING OTHER COMPLAINTS AND REPORTS CONCERNING THIS VERY SAME MODEL, I CAN SEE WHY THEY ARE BEING SO EXTREMELY VAGUE WITH ME WHEN I ASK QUESTIONS. ANOTHER ISSUE IS THAT THE VEHICLE IS SUPPOSED TO BE A FUEL ECONOMY VEHICLE AND EVEN THOUGH IT DOESN'T COST THAT MUCH TO RE-FUEL, IT SURE DOES NEED REFUELING MORE FREQUENTLY THAN I EVER EXPECTED. I ONLY DO LOCAL DRIVING MOSTLY TO AND FROM WORK OR TO THE LOCAL NEIGHBORHOOD STORES AND SO FORTH, AND AS SOON AS I ACCELERATE, I CAN SEE THE GAS GAUGE JUST GOING DOWN, DOWN, DOWN. I AM BEGINNING TO THINK WITH ALL DUE RESPECT THAT FOR A VEHICLE THAT COST AS MUCH AS THEY SOLD IT TO ME FOR, I MAY HAVE PURCHASED A LEMON OR THE EDGE IS JUST NOT ALL THAT IT IS CRACKED UP TO BE. HIGHLY DISAPPOINTED AND EXTREMELY FRUSTRATED. NOW I CAN UNDERSTAND WHY I HAVE HEARD THAT FORD STANDS FOR FIX OR REPAIR DAILY. *TR
Jul 15, 2014
MY 14 MONTH OLD, 2012 FORD EDGE, HAS HAD NUMEROUS ISSUES, SOME VERY SERIOUS! FROM THE BEGINNING, I HAVE HAD ISSUES WITH THE SYNC SYSTEM, THE NAVIGATION SYSTEM, AND CONTROLLING THE TEMPERATURE. THEY HAVE HAD TO "UPDATE" MY SYNC SYSTEM MORE THAN ONCE. I FREQUENTLY GET A "NO KEY DETECTED" MESSAGE WHEN DRIVING. (PUSH START SYSTEM) THE FIRST TIME THAT HAPPENED I PULLED OFF THE ROAD THINKING IT WOULD STOP RUNNING, AND DID $1400.00 IN DAMAGE TO THE CAR. (COVERAGE WAS DENIED BY THE WHEEL AND TIRE PROTECTION PLAN.) LATER WAS TOLD THE CAR WOULD NOT HAVE STOPPED EVEN IF IT DIDN'T RECOGNIZE THAT THE KEY FOB WAS IN IT. (A CAR-JACKERS DREAM!) I HAD A HOLE IN MY BRAKE BOOSTER CAUSING ME TO NOT HAVE THE BENEFIT OF POWER BRAKES. FOUND THIS OUT WHEN I STEPPED ON MY BRAKES AND WASN'T STOPPING. I HAD THE REALLY PUSH ON THEM TO PREVENT HITTING A CAR. THE BATTERY DIED IN 14 MONTHS. THE LATEST IS THAT THE VACUUM SEAL IN THE CAPLESS FUEL SYSTEM HAD A BAD O-RING CAUSING FUEL TO LEAK AND VAPORS TO ESCAPE. I TRULY BELIEVE THAT THIS CAR IS POORLY MADE. I'M JUST WAITING FOR THE NEXT ISSUE TO SURFACE. *TR
Aug 16, 2013
VISIBILITY
2 complaints
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENTIRE BACK PANEL OF THE PANORAMIC VISTA SUNROOF EXPLODED FOR NO REASON. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE REAR PANEL SUN ROOF NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED AT THE CONSUMERS EXPENSE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,000.
Jul 25, 2013
TL* THE CONTACT OWNS 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING UNIT WAS ACTIVATED, THERE WAS A WHITE, POWDERY SUBSTANCE BEING EMITTED FROM THE VENTILATION. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES BUT THEY WERE UNABLE TO IDENTIFY THE SUBSTANCE. IN ADDITION, THEY COULD NOT PROVIDE A DIAGNOSIS FOR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO INSPECTED AND CLEANED THE AIR CONDITIONING UNIT HOWEVER, THE FAILURE RECURRED THE FOLLOWING DAY. THE MANUFACTURER WAS NOTIFIED BY EMAIL BUT THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Dec 20, 2012
ENGINE,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2012 Ford Edge. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed with engine failure, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 92,000.
Mar 07, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to take a look and they replaced the brake booster and master cylinder and bled the brakes. The brake lines/hoses were fine with no leaks. I picked the vehicle up and the brake pedal is still soft and mushy with no pressure building. I am scared to drive it in case I accidentally hit someone and it is currently winter (snow & ice). I have new tires but I fear the brakes will give out on me soon. I don’t think these parts are up for inspection or whether the issue is with the abs module or the HCU, but it appears to be a common issue with 2012 ford edges and other years. The time frame for this is all within 10 weeks since I wasn’t driving my vehicle for about 4 weeks.
Jan 20, 2024
EQUIPMENT
1 complaint
Screen just went black and remains black. Bluetooth, radio, back up camera, hands free, navigation do not work. Has been almost 70 days. Went off one other time when performing system maintenance but came on immediately after complete. Garage advises APIM IS JUNK. A new one is 600 to 2000
Aug 27, 2023
LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION
1 complaint
The contact owns a 2012 Ford Edge. The contact stated that on numerous occasions the door ajar warning light intermittently illuminated while all the doors were properly closed. The contact then stated that the navigation system and the rear-view camera intermittently displayed a distorted or blank screen. Additionally, the contact stated that the theft system alarm started to malfunction and was inadvertently activated. As a result, the battery failed. The vehicle was taken to the dealer where it was diagnosed that the open-door sensor circuit failed, and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and transferred to the NHTSA Hotline. The failure mileage was approximately 151,193.
Mar 10, 2023
ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2012 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed and accelerating, the heater operated then became inoperable. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant was leaking from the water pump and needed to be replaced. The vehicle was not repaired. The dealer was not notified. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was 172,000.
Oct 28, 2022
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
backup camera shows image in upside down position.
Jun 25, 2022
SERVICE BRAKES, HYDRAULIC,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BRAKES WOULD NOT ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER, THE THROTTLE BODY, AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WITH THE BRAKES RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT SINCE THE VEHICLE WAS NOT UNDER WARRANTY, NO ASSISTANCE WOULD BE OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,118.
Apr 12, 2021
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ABS SYSTEM FAILURE. *LD THE CONSUMER STATED THE HYDRAULIC CONTROL MODULE, MASTER CYLINDER, AND BRAKE BOOSTER FAILED SIMULTANEOUSLY. THE CONSUMER STATED THERE SHOULD BE A RECALL.*JS
Jan 11, 2021
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
FIRST THE MASTER CYLINDER WENT, THEN THE BRAKE BOOSTER AND NOW THE HYDROLIC CONTROL UNIT. EACHPART MORE EXPENSIVE THENTHE LAST AND THE LAST BEING 2119.20 TO REPAIR. THE ENTIRE BRAKING SYSTEM, PARTS I WAS TOLD SHOULD NOT BREAK. I HAVE BEEN TOLD, BY A REPUTABLE MECHANIC THAT OFTEN WHEN REPLACING THE BRAKE BOOSTER, THE LINES ARE IMPROPERLY BLED ANDAIR GETS INTO THE HYDRAULIC SYSTEM. UPON FARTHER RESEARCH ON LINE INTO THE ISSUE, THERE ARE PAGE AFTER PAGE OF THE SAME COMPLAINT.
Sep 22, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
BRAKE BOOSTER RECALL SYMPTOMS DESCRIBED IN PUBLICIZED NOTICES, INCLUDING ON THIS WEBSITE, ARE WHAT I AM CURRENTLY EXPERIENCING ON MY FORD EDGE. CAR TAKES LONGER TO STOP AND BRAKING SYSTEM FEELS SOFT. ADDITIONALLY, THE ADVANCETRAC WARNING SYSTEM LIGHT ILLUMINATES ON OCCASION WHEN CAR IS IN PARK FOR 10-20 MINUTES WITHOUT MOVING, WITH ENGINE RUNNING. PER THE FORD FORUM, THIS IS A COMMON PROBLEM THAT DOES NOT SEEM TO HAVE A SOLUTION FROM FORD. I HAVE LOST CONFIDENCE THE FORD IS INTERESTED OR ABLE TO REMEDY EITHER OF THESE ISSUES. I AM AFRAID TO DRIVE IT NOW THAT BRAKING ISSUE STARTED TODAY.
Sep 09, 2020
ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BACKUP CAMERA DID NOT WORK WHEN ACTIVATED. LEGACY FORD (27225 SOUTHWEST FWY, ROSENBERG, TX 77471, (800) 373-4156) STATED THAT THE INTERFACE MODULE WAS NOT WORKING AND THE CONTACT HAD MISSED A RECALL. THE DEALER STATED THAT THE RECALL WAS EXTENDED; HOWEVER, THE CONTACT MISSED THAT TOO. THE MANUFACTURER STATED THAT NHTSA COULD EXTEND A RECALL FOR THE CONTACT AND TRANSFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 109,000.
Dec 05, 2019
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
"TAKATA RECALL' - I CANNOT COUNT HOW MANY TIMES THIS HAS HAPPENED TO MY VEHICLE. THE BREAKS JUST REFUSES TO FUNCTION AND THE SPEED WOULD NOT DECREASE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY CANNOT FIND ANYTHING WRONG WITH THE BREAKS AND THEY ARE NOT DOING ANYTHING ABOUT IT. LAST SUNDAY (SEPTEMBER 8,), MY FAMILY AND I ALMOST DIED ON THE WAY TO CHURCH. THE VEHICLE WOULD NOT STOP!!! IT FINALLY CAME TO A HALT AFTER BEEN STOPPED BY A PAVEMENT. I HAD TO CALL FORD FOR A TOW TRUCK (WHICH I HAD TO PAY FOR BUT THEY GAVE ME A DISCOUNT). MY CAR HAS BEEN WITH THEIR SERVICE DEPARTMENT FOR THREE DAYS NOW. THEY KEEP SAYING THAT THEY CANNOT FIND ANYTHING WRONG WITH IT - THIS WAS EXACTLY WHAT HAPPENED THE FIRST TIME AND 1-2 MONTHS LATER, WE ARE BACK AT THE EXACT SAME SPOT!! THERE ARE SEVERAL PEOPLE ONLINE WITH THE SAME ISSUE. THIS CAR IS NOT SAFE. WHO ELSE IS SUPPOSED TO DIAGNOSE A CAR BUT THE MANUFACTURER?!! IF THE MANUFACTURER CANNOT FIND WHAT IS WRONG WITH IT, THEN THE WORLD IS IN BIG TROUBLE. I THANK GOD FOR ALWAYS PROTECTING MYSELF AND MY FAMILY. MY VEHICLE WAS IN MOTION FROM HIGHWAY TO TURNING TO RED LIGHT. THIS CAR IS NOT SAFE FOR THE ROAD. **ON THE NEXT PAGE: I ANSWERED YES TO "WAS THERE A CRASH" - I DIDN'T CRASH INTO ANOTHER VEHICLE, I CRASHED INTO A PAVEMENT AT CHURCH THAT STOPPED THE CAR.
Sep 12, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
MY FORD EDGE SHUT DOWN WHILE DRIVING DOWN THE ROAD. IT JUST SHUT OFF. YOU HAVE TO PUT IT BACK IN PARK IN ORDER TO START IT AGAIN. THIS HAPPENED WHILE GOING TO THE IN OUR TOWN STORE. I AM SO RELIEVED IT WAS NOT WHILE ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, GOING AT FAST SPEEDS, IF THE CARS BEHIND ME WERE NOT PAYING ATTENTION I COULD HAVE BEEN HIT, OR WORSE KILLED. WHEN I TOOK IT TO THE SHOP I FOUND OUT THAT IT IS A KNOWN PROBLEM. IT'S TECHNICAL SERVICE BULLETIN 15-0178, ISSUED ON NOV 2015. WHAT I DON'T UNDERSTAND IS WHY THERE'S NOT A RECALL? IS SOMEONE GOING TO HAVE DO DIE FIRST? ATTACHED IS THE SERVICE RECALL. I'VE CONTACTED FORD, SPOKEN WITH EVERGREEN FORD IN ISSAQUAH (WHERE MY CAR CURRENTLY IS) AND FILED A COMPLAINT WITH THE ATTORNEY GENERAL HERE IN WASHINGTON STATE. *TR
Jul 17, 2019
STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
TAKATA RECALL I PURCHASED MY 2012 FORD EDGE SEL APRIL 22, 2019. TODAY, MAY 31ST 2019 ON MY WAY HORNE FROM WORK THE VEHICLE LOST STEERING AND POWER. I HAD JUST PASSED A SEMI-TRUCK ON A SMALL FARM TOWN BLACK TOP ROAD AND CAME UP ON A STOP SIGN. IN THE PROCESS OF TURNING TO THE LEFT FROM THE STOP THE INCIDENT OCCURRED. LUCKILY I WAS ABLE TO MAKE IT OUT OF THE ROAD. AFTER SEVERAL ATTEMPTS TO RESTART THE VEHICLE I HAD TO FIND AN ALTERNATE WAY HOME. *WHEN STARTING THE VEHICLE THE ENGINE DID RUN HOWEVER IT SOUNDED AS IT WAS "STARVED" OR "MIS-FIRING", THERE WAS HEAVY WHITE SMOKE DISPERSING FROM THE EXHAUST AND WHEN I WOULD ATTEMPT TO PUT IT IN DRIVE IT WOULD DIE. THE OIL LEVEL IS FINE, THE ANTIFREEZE IS FINE, IT IS NOT OVERHEATING AND THERE WERE NO SIGNS OR SYMPTOMS OF AN ISSUE. THIS WAS COMPLETELY UNEXPECTED AND OCCURRED WITH NO WARNING. THE VEHICLE IS CURRENTLY PARKED WHERE IT DIED; A HALF HOUR AWAY FROM MY HOME. I AM THANKFUL MY 15 YEAR OLD DAUGHTER WAS NOT DRIVING WHEN THIS HAPPENED AND EVEN MORE THANKFUL THAT THIS SPORADIC ACTIVITY DID NOT RESULT IN A FATAL OR CRIPPLING CRASH WITH ANOTHER INDIVIDUAL. AS I RESEARCH THE CAUSES IT APPEARS THIS ISSUE IS NOT ISOLATED AND HAS BEEN OCCURRING SINCE 2008. I PRAY IT IS INVESTIGATED AND NOTICE IS SHARED BEFORE THE POTENTIALS BECOME A REALITY. PLEASE BE PROACTIVE VS REACTIVE AND ASSURE THIS ISSUE IS ADDRESSED FOR THE PEOPLE.
Jun 01, 2019
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
1. WHEN VEHICLE PLACED IN PARK, P INDICATOR DOES NOT ILLUMINATE AND WHEN DOOR IS OPENED AN AUDIBLE ALARM IS SOUNDED AND A VISISBLE ALARM COMES UP ON THE GUAGES SAYING TO PLACE VEHICLE IN PARK. 2. WHEN PUTTING VEHICLE IN REVERSE, SONY DISPLAY GOES BLACKS AND DISPLAYS AN ERROR MESSAGE STATING THAT THE BACK UP CAMERA NEEDS TO BE INSPECTED. 3. DRIVER SIDE SEATBELT IS SLOW TO RETRACT. RECENTLY PURCHASED VEHICLE WITHIN LAST 6 MONTHS AND NOTICED SOME OF THESE ARE COMMON PROBLEMS THROUGHOUT THE FORD EDGE COMMUNITY.
Apr 16, 2019
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE HAD TO BE PLACED IN PARK AND RE-STARTED CONTINUOUSLY UNTIL WE REACHED THE DRIVEWAY OF OUR HOME.
Mar 28, 2019
STEERING,SUSPENSION,WHEELS
1 complaint
REAR RIGHT WHEEL MAKES BOUNCING NOICE WHEN DRIVING AND STEERING WHEEL STAYS TO THE RIGHT. WHEN BACK IN AND REAR IN GOES TO THE RIGHT. HAVE TAKEN CAR TO TWO DIFFERENT FORD DEALERSHIPS AND THEY CHARGE ME FOR ALIGNMENT AND SHOCK IN BACK AND CAR STILL A DANGER WHEN PULLING TO THE RIGHT. OVER 2000.00 PAID AND STILL NOT FIXED.
Mar 22, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
VEHICLE DISPLAYS A WARNING "VEHICLE COOLANT OVER TEMPERATURE" THE VEHICLE HAD BEEN INSPECTED TWICE AND THE TECHNICIANS CLAIMED NOT TO HAVE BEEN ABLE REPRODUCE THE ERROR AND ALSO CLAIMED THAT THE COMPUTER WAS NOT "SPITTING" OUT ANY ERRORS. THE MESSAGE DISPLAYS WITHIN THE FIRST FILE MILES AFTER THE CAR HAS BEEN STATIONARY FOR MORE THAN 2 HOURS AND IT IS DISPLAYED FOR 10-20 SECONDS.
Oct 18, 2018
SEAT BELTS,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ALL DOORS LEAKING AT THE DOOR SEAL RETAINERS AND WILL NOT BE ABLE TO REPAIR DUE TO POOR DESIGNED FLAW! ALL FORD CARS HAVING WATER CONDITIONS AND STILL ALLOWED TO SELL THIS DEFECTIVE CARS ! I AM A MASTER MECHANIC AND DIAGNOSED IT MY SELF ! THIS IS STRICTLY A FORD QUALITY ISSUE FOR ALL FORD EDGES OF ALL YEARS AND MOST LIKELY ALL THERE CARS HAVE A WATER ISSUE . AND IT IS MY EXPERIENCE THAT CAR DEALERS KNOW ABOUT IT AND DUE NOT ISSUE A REPAIR BECAUSE OF COST! IT IS A SAD DAY FOR AMERICAN PRODUCTS . FORUM CARS BUILT BETTER THAT THIS! BY MY EXPERIENCE
May 22, 2018
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
IN A HEAD ON COLLISION WITH A TELEPHONE POLE, THE AIR BAGS DID NOT DEPLOY. THE ELECTRICAL WOULD JUST SHUT DOWN. BRAKES WERE ACTING STRANGE. ALL WHILE MOVING.
Mar 28, 2018
WHEELS
1 complaint
THE WHEEL BEARING CAN BE HEARD HUMMING FROM THE DRIVER SIDE REAR WHEEL. A PREVIOUS BEARING HAS BEEN REPLACED ON THE REAR PASSENGER SIDE FOR THE SAME REASON. THE BEARING IS WEARING OUT AND RUBBING, CREATING EXCESSIVE FRICTION.
Mar 17, 2018
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE THIS CAR IN THE SHOP FOR PTU X2, THE SENSORS IN THE CAR WENT OUT CAUSING THE SHIFTER AND LIGHTS AND DOORS NOT TO WORK THE BREAKS WENT OUT AND NOW THE CYCLIC CONVERTER IS GOING OUT AND THERE IS A GAS LICK SOMEWHERE IN THE CAR OR A VIPER LICK SOMEWHERE AND ALL OF THIS STARTED 3000 MILES OVER THE WARRANTY AND IT HAS BEEN IN SHOP A TOTAL OF 5 TIMES IN THE PAST 2 YEARS
Oct 24, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE DRIVERS SIDE OF THE CAR BLOWS EXTREMELY HOT NO MATTER THE TEMP SETTING. THIS HAS BEEN HAPPING FOR OVER A YEAR NOW OFF AND ON. IT STARTED LAST WINTER WHEN THE PASSENGER SIDE BLEW ICY COLD NO MATTER THE TEMPERATURE SETTING. MY DRIVER SIDE DOOR ALWAYS SHOWS AJAR THEREFORE MY KICKS WILL NOT ENGAGE WHILE DRIVING . THIS MALFUNCTIONED 2 YEARS AGO
Aug 24, 2017
STEERING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE VEHICLE WAS SHIFTED INTO NEUTRAL CAUSING THE VEHICLE TO SWERVE RIGHT AND HOPPED INTO A DITCH AND CRASH INTO A TREE. THE CONTACT SUSTAINED A LEFT HAND AND CHEST INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING YARD. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Apr 19, 2017
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING THE CAR SHUTS OFF AND A WRENCH POPS UP ON THE DASH. LAT TIME IT HAPPEN MY WIFE WAS DRIVING IN AN INTERSECTION . THAN 2 MORE TIMES IN A 4 MILE DRIVE . WE HAD THIS ISSUE BEFORE AND HAD THE THROTTLE BODY REPLACED ABOUT 8 MONTHS AGO AND THAT WORKED TILL NOW. MY WIFE IS TO SCARED TO DRIVE THE VEHICLE AND I CANT SAY I BLAME HER . *TR
Jan 23, 2017
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DOOR LATCH AJAR WARNING. DOORS ARE UNABLE TO STAY LOCKED. IT IS UNSAFE. THE WARNING LIGHT FOR "DOOR AJAR" AND "PUT GEAR IN PARK" COMES ON NONSTOP WHILE DRIVING. THE LIGHT STAYS ON AFTER PARKED FOR AT LEAST 20 MINUTES WHICH DRAINS BATTERY. I WENT TO THE DEALER AND HAD TO PAY $615.91 TO FIX. I WOULD LIKE TO BE REIMBURSED FOR FAULTY LOCKS. I AM ALSO AFRAID THE OTHER THREE ARE GOING TO DO THE SAME THING.
Dec 10, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
SAFETY ISSUE REGARDING DOOR LATCH AND DOOR AJAR SENSOR. SENSOR HAS FAILED AND CONTINUES TO THINK THE DOOR IS AJAR WHICH CAUSES THE DOORS NOT ABLE TO LOCK, AND THE INTERIOR LIGHT STAYS ON AND CAUSES WINDSHIELD GLARE WHEN DRIVING AT NIGHT. THIS IS A SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS FOR PROTECTION AND YOU CAN'T SEE PROPERLY TO DRIVE AT NIGHT.
Nov 18, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
SEE ATTACHED DOCUMENT POST TO FORD. OUR PROBLEMS HAVE BEEN ONGOING FOR A FEW MONTHS....ONE REPAIR AFTER ANOTHER. I HAVE NOTED THE DATE OF THE "UNABLE TO TURN OFF LIGHTS"ISSUE BUT HAVE DOCUMENTATION FOR ALL REPAIRS THIS YEAR.
Nov 02, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
6/24/16 TOOK CAR TO DEALER FOR CHECK ENGINE LIGHT. REPAIR $329. INDICATED PURGE VALVE STUCK OPEN AT TIMES. 6/30/16 CHECK ENGINE LIGHT AGAIN. INDICATED UNDER BOOST....REPLACED WASTE GATE VACUUM SENSOR. $307. RETURNED TO DEALER AGAIN FOR CHECK ENGINE LIGHT DUE TO HOSE CLAMP LOOSE. BEGAN EXPERIENCING DOOR AJAR LIGHT AND INTERIOR LIGHTS THAT DON'T TURN OFF. RETURNED TO DEALER ON 8/15/16 AND WERE TOLD THE TURBO ASSEMBLY NEEDS TO BE REPLACED FOR $2500+. COULD LOSE POWER AND CAUSE FURTHER ENGINE DAMAGE IF DRIVEN. TRIED CONTACTING FORD VIA EMAIL WITH NO RESPONSE. THERE ARE CLEARLY SAFETY ISSUES AND RECALL SHOULD BE ISSUED AND REPAIRS AT FORD EXPENSE. TIRED OF READING OF THESE SAME FORD ISSUES BUT SELECTIVE STATE AND MODEL REPAIR.
Aug 17, 2016
SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD MAKE A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN TOLD THE CONTACT THAT THEY COULD NOT LOCATE A FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE VEHICLE WAS DIAGNOSED THAT BOTH AXLES WERE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Aug 16, 2016
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE, NO CODES. MORE RECENTLY THE BACKUP CAMERA HAS INTERMITTENTLY FAILED. NO BACKUP GUIDELINES ARE PRESENT, SOMETIMES BACKUP CAMERA IS VISIBLE, THEN GOES BLACK, OTHER TIMES DOESN'T WORK AT ALL. NOW MY BRAKES ARE GIVING ME ISSUES. THE PEDAL WILL EITHER BE VERY HARD TO PRESS, AS IN LOSING POWER BRAKING WHEN A VEHICLE DIES. THEN THE PEDAL MAY GO ALL THE WAY TO THE FLOOR. DID EXPERIENCE SOMETHING SIMILAR WHILE IN FAST FOOD DRIVE THRU, FOOT ON BRAKE, THEN BRAKE LOSING PRESSURE AND PEDAL DEPRESSING TO FLOOR. I PUT THE VEHICLE IN PARK, THEN THE "SERVICE ADVANCE TRACK: LIGHT CAME ON BRIEFLY. THIS VEHICLE IS NOT SAFE AND ONCE I MAKE A LIST OF ALL OF THE SERVICE BULLETINS IT'S GOING TO THE DEALER FOR REPAIR. LAST TIME I WENT THE IDIOT AT THE SERVICE COUNTER PUT THAT I SAID THE VEHICLE "STALLED". NEVER DID I SAY THAT HAPPENED. I SAID THERE WAS A LAG IN ACCELERATION AND THE FEELING LIKE A TRANSMISSION JERKING INTO GEAR. PIECE OF JUNK FORD, DON'T KNOW WHAT I WAS THINKING BUYING IT. ALL OF THESE COMPLAINTS ON THIS SITE, AMAZING THERE AREN'T MORE ACCIDENTS. SHAME ON YOU FORD! YOU USED TO MAKE QUALITY PRODUCTS.
Apr 19, 2016
STEERING,STRUCTURE
1 complaint
POWER STEERING WINES AND IS NOT RESPONSIVE IN TEMPERATURES BELOW 35 DEGREES. ALSO THE DRIVERS DOOR LATCH DOES NOT WORK PROPERLY WARNING LIGHT SAYS DOOR AJAR AND DOME LIGHT STAYS ON.
Apr 02, 2016
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE DRIVER DOOR SENSOR STATES THE DOOR IS AJAR, ALTHOUGH IT IS CLOSED, REGISTERS OPEN. THE LATCH IS DEFECTIVE.THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. DOOR HAS TO BE OPENED AND SLAMMED CLOSED MANY TIMES FOR THE WARNING TO GO OFF, BUT ONLY TEMPORARILY. HARD TO LOCK CAR, DOME LIGHT STAYS ON. HAPPENS WHILE DRIVING, IN PARK, BASICALLY ANYTIME THE CAR IS ON. HAD THE ISSUE FIXED AT A DEALERSHIP - HAD TO PAY $494.00!! I SEE THIS IS AN ISSUE WITH MANY FORD EDGE OWNERS - FORD NEEDS TO GET THIS FIXED AND RECALL - UNSAFE!!!
Mar 04, 2016
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
THREE TIMES IN TWO WEEK EXPERIENCED SUDDEN LOSS OF POWER ALL IN MOTION. THIRD TIME I WAS ON THE FREEWAY RAMP. COASTED/LIMPED TO HARD SHOULDER. AS TWICE BEFORE THE WRENCH ICON APPEARED ON PANEL ALONG WITH '"AWD OFF". TURNED OFF ENGINE, WAITED A MINUTE, AND RESTARTED ENGINE. EVERYTHING NOW FINE AND GOT HOME. TOOK TO FORD DEALER. (FORD OF ESCONDIDO) THEY CANNOT REPLICATE THE PROBLEM. TOLD EVERYTHING CHECKED OUT OK. COULD FIND NO ERROR REPORTS UNDER DIAGNOSTICS. TOLD TO PICK UP CAR. LEFT CAR AT DEALER! THIS SUDDEN LOSS OF POWER IS A HUGE SAFETY CONCERN. IF I HAD EXPERIENCED THIS ON THE FREEWAY INSTEAD OF THE RAMP, I COULD HAVE REAR ENDED AT 65MPH!
Jan 27, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TRACTION CONTROL ACTIVATES FOR NO REASON ( DRY WEATHER). RESULTING IN TOTAL LOSS OF POWER AT EXPRESS WAY SPEEDS. IT WILL DEACTIVATE AR SOME POINT BUT RECYCLES SEVERAL TIMES.. ONCE CAR IS PARKED AND TURNED OFF CLEARS IT SELF.. FO D CAN NOT FIND OUT WHY THIS HAPPENS.
Jan 19, 2016
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE STALLING WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON, PULL OVER TURN OFF AND RESTART, AND THE PROBLEM GOES AWAY. JUST LIKE SEVERAL OTHER COMPLAINTS, APPEARS TO BE THE ELECTRONIC THROTTLE BODY. REPLACED YESTERDAY IN 15 MIN, WAITING TO SEE IF PROBLEM IS RESOLVED
Dec 11, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THE DOOR LATCH LIGHT STAYS ON DURNING DRIVE TIME, IT PREVENTS LOCKED DOORS AND LIGHT ON MIRRORS AND INTERIOR LIGHT STAY ON. I HAVE READ THERE IS MULTIPLE FORD EDGE DRIVERS WITH SAME SAFTETY ISSUE. THIS NEEDS TO BE RESOLVED ITS VERY DANGEROUSE DRIVING HAZARD IT PREVENTS DOOR FROM LOCKING DURING HIGH SPEEDS. ...UPDATED 08-06/15 *BF UPDATED 9/29/2015*JS
Jun 24, 2015
ELECTRICAL SYSTEM,STRUCTURE,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WARNING LIGHT ILLUMINATED EVEN THOUGH THE DOOR WAS CLOSED SECURELY. IN ADDITION, THE INTERIOR DOME LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE DOOR AJAR SENSOR WAS REPLACED. THE FAILURE RECURRED TWO YEARS LATER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Feb 26, 2015
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
AS I PULLED INTO THE PARKING DECK AT MY OFFICE (GOING LESS THAN 10 MPH), I SUDDENLY HAD LITTLE ABILITY TO STEER, NOTHING HAPPENED WHEN I PRESSED THE GAS AND THE "LOW OIL" LIGHT CAME ON. I WAS ABLE TO COAST TO A STOP AND JUST BARELY STEER CLEAR OF NEARBY VEHICLES. RESTARTED THE CAR AND WAS ABLE TO BACK INTO A PARKING SPOT. DROVE IT TO THE DEALER WHERE THEY SPENT THE ENTIRE DAY TRYING TO REPLICATE THE ISSUE TO NO AVAIL. I HAD NOTICED WHAT I WOULD DESCRIBE AS VIBRATIONS IN THE STEERING WHEEL PRIOR TO THE INCIDENT (IT'S AN APPROXIMATELY 25 MINUTE DRIVE FROM MY HOUSE TO THE OFFICE IN STOP/GO TRAFFIC WITH THE LAST SEVERAL MILES ON A BUSY INTERSTATE WITH MY OFFICE JUST OFF THE EXIT) BUT AT THE TIME I CHALKED IT UP TO THE CONSTRUCTION ON THE HIGHWAY AND VARYING LEVELS OF ASPHALT. FROM MY PERSONAL RESEARCH ONLINE, MOST PEOPLE WHO HAVE THIS ISSUE CONTINUE TO HAVE IT AT BOTH LOW AND HIGH RATES OF SPEED AND THOSE WHO HAVE HAD A REMEDY WERE ONLY ABLE TO DO SO IF THE DEALER COULD GET THEIR HANDS ON THE VEHICLE TO READ THE CODE IMMEDIATELY BEFORE THE CAR WAS RESTARTED. IT SEEMS THAT THE ERROR CODE IS DISAPPEARING WHEN THE CAR IS RESTARTED WHICH COULD EXPLAIN WHY THE DEALER COULD FIND NO CODE ON MY VEHICLE. *TR
Dec 16, 2014
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
GAS THROTTLE QUIT WORKING. CAR WOULD NOT ACCELERATE. EVERYTHING ELSE WORKED. ENGINE WOULD NOR REV WHEN ACCELERATOR PRESSED. SEE MANUAL LIGHT APPEARED WITH A WRENCH SYMBOL ON DASH. COASTED INTO PARKING LOT AND PUT CAR IN PARK AND RESTARTED. EVERYTHING WENT BACK TO NORMAL. THE NEXT MORNING, THE CAR DID THE EXACT SAME THING. TOOK THE CAR TO FORD DEALER AND NOTHING SHOWS UP ON COMPUTER SCAN AND THEY COULDN'T REPLICATE THEY SAID IT SOUNDED LIKE THE THROTTLE BODY,BUT COULDN'T CONFIRM. I KNOW FORD JUST RECALLED SEVERAL CARS THIS YEAR FOR EXACT SAME SYMPTOMS AND ARE REPLACING THE THROTTLE BODIES. THE INTERNET IS FULL OF COMPLAINTS OF THIS SAME PROBLEM I AM HAVING ON OTHER EDGE MODELS. *TR
Sep 24, 2014
VISIBILITY,VISIBILITY/WIPER
1 complaint
WHILE DRIVING AT LESS THAN THE POSTED SPEED LIMIT, WE HEARD AN EXPLOSION FROM ON TOP OF THE VEHICLE. SAW GLASS PIECES SLIDING OFF ROOF. UPON VISUAL INSPECTION WE SAW THE VISTA SUNROOF HAD EXPLODED. THE GLASS EXPLODED ALONG THE PERIMETER OF THE RETRACTABLE SUNROOF. THE CENTER OF THE GLASS WAS STILL INTACT AND THERE WAS NO VISIBLE SIGN OF IMPACT. NOTHING HIT THE GLASS. GIVEN THE PERIMETER GLASS DAMAGE, IT APPEARS THE GLASS WAS COMPRESSED INWARD SOMEHOW. THIS IS A VEHICLE DEFECT. *TR
Sep 22, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
WHEN ATTEMPTING TO ACCELERATE AFTER TURNING ONTO A STATE HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE. IT TOOK 1-2 MINUTES TO ACCELERATE TO 30 MPH AND THE VEHICLE WOULD NOT REACH SPEEDS ABOVE 30 MPH. THIS WAS EXTREMELY DANGEROUS AS I WAS IN TRAFFIC GOING 60-70 MPH. THE DEALERSHIP REPLACED THE HIGH PRESSURE FUEL PUMP AND THE PROBLEM WAS REPAIRED UNTIL THE CONDITION REAPPEARED IN AUGUST OF 2014. THE CONDITIONS WERE SIMILAR CIRCUMSTANCES AS THE FIRST FAILURE. AS I WAS PULLING INTO TRAFFIC, THE VEHICLE WOULD NOT ACCELERATE AND TOOK SEVERAL MINUTES TO GET TO 30-35 MPH. THE VEHICLE WOULD NOT REACH SPEEDS ABOVE 30-35 MPH AND SEVERAL CARS HAD TO SWERVE INTO THE OTHER LANES TO AVOID MY VEHICLE. I TOOK THE VEHICLE TO THE DEALERSHIP AND ONCE AGAIN THE HIGH PRESSURE FUEL PUMP HAD FAILED. WITH THIS BEING THE SECOND FAILURE OF THE SAME PART IN A 30 MONTH PERIOD OF TIME CREATING A VERY DANGEROUS DRIVING SITUATION, I FELT I SHOULD REPORT THE INCIDENT. *TR
Aug 27, 2014
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THIS HAS RECURRED 3 TIMES IN THE LAST 3 WEEKS. THE LAST TIME IT HAPPENED, I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR STARTED JERKING, WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I TURNED THE VEHICLE OFF, WAITED A COUPLE OF SECONDS, RESTARTED IT AND IT WORKED GREAT. THE TIME BEFORE I WAS GOING ABOUT 55 MPH AND THE CAR DID THE SAME THING. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED IT OFF AND RESTARTED AND IT WORKED GREAT. I'M AFRAID TO TRAVEL IN THE VEHICLE. THE FORD DEALERSHIP SAID IT'S THE ELECTRONIC THROTTLE BODY AND WILL COST $400+/- TO FIX. *TR
Aug 18, 2014
ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
2012 FORD EDGE DOOR AJAR ALARM SAFETY ISSUE. *TR
Jul 30, 2014
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
ON MULTIPLE OCCASIONS WHILE DRIVING BETWEEN THE SPEEDS OF 25MPH AND 80MPH ON EUROPEAN ROADS/HIGHWAYS THE CAR LOSES ABILITY TO ACCELERATE REGARDLESS OF PRESSURE ON GAS PEDAL. I HAD TO PULL OVER, LUCKILY AVOIDING CARS AND POSSIBLE COLLISIONS. CAR DISPLAYED YELLOW WRENCH AND "AWD OFF" ON LEFT SIDE DISPLAY. ONCE IN SAFE AREA I TURNED OFF THE CAR, WAITED FOR A FEW MINUTES AND TURNED IT BACK ON WITHOUT IMMEDIATE INCIDENT. THIS HAPPENED A TOTAL OF 7 TIMES WITHIN A WEEK, HOWEVER, AFTER CONTACTING FORD SERVICE STATESIDE I WAS TOLD TO GO TO AN ITALIAN FORD DEALERSHIP. HOWEVER, I STOPPED AT TWO FORD SERVICE CENTERS LOCATED IN VICENZA, ITALY AND THE MECHANICS WILL NOT TOUCH MY CAR DUE TO THE MODEL NOT BEING SOLD ANYWHERE IN EUROPE. THE PROBLEM STOPPED UP UNTIL THIS PAST WEEK WHERE IT HAS HAPPENED AGAIN TWICE WITHIN 3 DAYS AT, LUCKILY, LOW SPEEDS AND AVOIDING ALL CARS/HAZARDS. WE WILL ATTEMPT TO BRING IT TO A LOCAL MECHANIC IN HOPES OF GETTING THE PROBLEM FIXED AS WE ARE LEAVING FOR THE STATES IN LESS THAN A MONTH DUE TO MILITARY PCS ORDERS. *TR
Jun 29, 2014
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
IN STOP AND GO TRAFFIC AT LOW SPEEDS, THE VEHICLE HAS STALLED MULTIPLE TIMES (11 TIMES IN THE LAST YEAR AND A HALF). THE MOST RECENT TIME IN HEAVY, SLOW-MOVING CONSTRUCTION TRAFFIC. CAR LOSES ALL POWER WITHOUT WARNING. LOSS OF POWER STEERING, VERY TIGHT BRAKES, NO ACCELERATION POSSIBLE AND A LOW OIL WARNING. I HAVE TO TURN THE CAR OFF AND RESTART, THIS SOMETIMES WORKS, OTHER TIMES I HAVE NEEDED THE CAR TOWED BECAUSE IT DID NOT RESTART. THIS IS A COMPANY CAR AND IT HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, AND ONLY THIS LAST WEEK WAS ANYTHING EVER FOUND TO BE WRONG. ALL PREVIOUS TIMES THE STALLING COULD NOT BE DUPLICATED, AND I WAS TOLD EITHER NOTHING WAS WRONG WITH THE CAR, THEY FIXED A PART THEY THOUGHT MIGHT BE THE PROBLEM, OR I MUST HAVE PUT IN BAD GAS. AFTER STALLING A MONTH AGO, THIS PAST WEEK A DATA RECORDER WAS ATTACHED AND A DEFECTIVE OXYGEN SENSOR WAS FOUND IN THE EMISSIONS SYSTEM WHEN THE CAR STALLED FOR THE DEALERSHIP. THE OXYGEN SENSOR WAS REPLACED AND THEY TEST DROVE THE CAR. THE STALLING DID NOT OCCUR DURING THEIR FINAL TEST DRIVES. I RECEIVED THE CAR BACK A WEEK AGO, ONLY TO HAVE IT STALL THREE TIMES WITHIN 10 MILES TWO DAYS AGO. ALMOST WAS RE-ENDED BY A SEMI-TRAILER TRUCK THIS LAST TIME AS I WAS IN THE MIDDLE OF SIX LANES OF TRAFFIC, AND WITH NO STEERING, WAS HELPLESS TO MOVE. HAVE STALLED OUT IN A GAS STATION, ROUNDING CORNERS IN INTERSECTIONS, AT STOP SIGNS, DRIVING DOWN MY STREET, AND NOW FOUR TIMES ON THE HIGHWAY DURING LOW SPEED TRAFFIC CONGESTION. HAVING THE CAR TOWED TO THE DEALERSHIP AS I AM TOO AFRAID TO DRIVE IT. THERE ARE AT LEAST FOUR OTHER COMPLAINTS ABOUT THIS ISSUE ON THE NHTSA WEBSITE, AND IT SOUNDS LIKE VERY SIMILAR TO SYMPTOMS SEEN IN THE GM RECALLS. CAR STALLS WITHOUT WARNING IN MORE AND MORE DANGEROUS SITUATIONS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER BECAUSE OF ITS DANGEROUSLY SERIOUS NATURE. *TR
Jun 27, 2014
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,TIRES
1 complaint
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO REAR BRAKE PROBLEMS AND SEVERAL OTHER VEHICLE ISSUES. *SMD THE DOOR AJAR LIGHT SENSOR WAS INOPERATIVE AND THE INSIDE LIGHTS WOULD NOT GO OFF. ALSO, THE VEHICLE MADE A LOUD ELECTRICAL HUMMING NOISE AND WOULD SHUT OFF. THE SOUND WOULD LAST ANYWHERE FROM 10-30 MINUTES, THE RADIO WOULD NOT TURN OFF AND THE REMOTE START WOULD ONLY WORK IN THE AFTERNOON. ALSO,THE LOW TIRE PRESSURE LIGHT ILLUMINATED. *JB
Mar 27, 2014
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.UPADATED 04/29/14 MA THE CONSUMER STATED THE DOORS WILL NOT LOCK WITH THE KEY IN THE IGNITION, THE INTERIOR LIGHTS WOULD STAY ON AT NIGHT AND OCCASIONALLY AFTER THE KEY IS REMOVED, LASTLY, AFTER A STOP WARNING LIGHTS WOULD FLASH AND A DISTRACTING DINGING SOUND WOULD START WHILE DRIVING. UPDATED 5/2/2014 *JS
Mar 18, 2014
SERVICE BRAKES, HYDRAULIC,EQUIPMENT,ELECTRICAL SYSTEM
1 complaint
2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY PROBLEMS AND SEEKS FINANCIAL COMPENSATION OR VEHICLE REPLACED. *SMD THE CONSUMER STATED THE MY TOUCH SCREEN WOULD GO BLACK, AND LOCK UP. ALSO, THE BRAKES DID NOT ENGAGE, WHICH RESULTED IN AN ACCIDENT. THE PROBLEM WAS DETERMINED TO BE THE BRAKE BOOSTER. THE VEHICLE SHOWED A FRONT COLLISION SYSTEM FAULT, THE NAVIGATION WAS STUCK. ALSO, WHEN THE CONSUMER SHUT THE VEHICLE OFF, A SHIFT TO PARK SIGNAL ILLUMINATED ON THE DASHBOARD DISPLAY, AND SHE WAS UNABLE TO TURN OFF THE LIGHT IN THE VEHICLE. UPDATED 03/27/14
Mar 10, 2014
VISIBILITY,STRUCTURE
1 complaint
DRIVING HOME ON 78 FROM JULIAN AND HEARD A LOUD POP PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE SUNROOF OVER THE BACK SEAT HAD EXPLODED. LUCKILY THE GRAND KIDS WEREN'T THE BACK SEAT THE GLASS STAY INTACT. TOOK THE CAR TO HELLER FORD WHERE WE BOTH IT AND EXPLAINED WHAT HAPPENED. THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, SOMETHING MUST HIT IT AND IT IS OUR RESPONSIBILITY TO PAY FOR IT. WE ARE WAITING FOR THE GLASS TO COME SO POWAY GLASS CAN RE PLACE IT. THEN WE WILL SEE IF FORD IS GOING TO PAY FOR IT. *TR
Nov 30, 2013
TIRES,WHEELS
1 complaint
I HAD 2 ACCIDENTS SO FAR. LOST COMPLETE CONTROL OF THE VEHICLE. BOTH TIMES THE PIRELLI TIRES BLEW OUT OF THE SIDEWALLS. MAJOR DAMAGE. ALMOST GOT KILLED. *TR
Sep 17, 2013
TIRES
1 complaint
HAVE A 2012 FORD EDGE SPORT WITH PIRELLI 22" SCORPION ZERO TIRES WHICH CAME STOCK ON THE VEHICLE. I HAVE HAD 3 SIDE WALL BLOW OUTS CAUSING TIRE FAILURE. I DO NOT UNDERSTAND WHY A RECALL HAS YET TO BE ISSUED SEEMS TO BE A PROBLEM WITH OTHER VEHICLES WITH THESE TIRES. *TR
Jun 01, 2013
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED TO SEE IF SHE FELT A DIFFERENCE IN HEIGHT OF THE BRAKE VS ACCELERATOR PEDALS. SHE DID, AND HAS SINCE PRACTICED GOING BETWEEN PEDALS, LIFTING HER FOOT TO ACCESS THE BRAKE, RATHER THAN MERELY SLIDING HER FOOT TO THE LEFT........ IT IS THIS WRITERS OPINION THAT MANY OF THE UNEXPLAINED ACCIDENTS WHERE A PERSON, ESPECIALLY WHEN AN ELDERLY PERSON IS DRIVING, HAS MISTOOK THE ACCELERATOR FOR THE BRAKE IS DUE TO THE HEIGHT OF PEDAL DIFFERENCE. ................ IT MIGHT BE WISE TO MAKE AWARE THIS PROBLEM TO MANUFACTURERS AND THE PUBLIC. ........ THANKS *TR
Jun 17, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
VEHICLE CAUGHT ON FIRE AFTER WE ATTEMPTED TO PARK THE VEHICLE. THIS INCIDENT TOOK PLACE LESS THAN TWO WEEKS AFTER NEW CAR PURCHASE FROM DEALER! HORRIBLE EXPERIENCE AND A SAFETY HAZARD FOR ANYONE LOOKING TO PURCHASE A FORD EDGE. *JS
Apr 19, 2012
Frequently Asked Questions
How many problems does the 2012 FORD Edge have?
The 2012 FORD Edge currently has 1121 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 FORD Edge?
The most common problems reported for the 2012 FORD Edge are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 FORD Edge problem data come from?
All problem and complaint data for the 2012 FORD Edge comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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