How many problems does the 2013 FORD Edge have?

The 2013 FORD Edge currently has 2397 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 FORD Edge?

The most common problems reported for the 2013 FORD Edge are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 FORD Edge problem data come from?

All problem and complaint data for the 2013 FORD Edge comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2013 FORD Edge Problems

ELECTRICAL SYSTEM

461 complaints

The rear back up camera intermittantly fails on this vehicle. About 70% of the time, it displays a black screen. The screen will display "Contact Dealership." This has been occurring for approx. 1 year.

Sep 11, 2025

Last week my back up camera said there was a system error and only works sometimes now. I almost hit somebody because it started showing it was working and then it went black and then wouldn’t work again. I also have a video where it starts to show me backing up and then cuts out to being black and seeing contact your dealership. I did contact the dealership and they said there is not a recall in regards to my car specifically.

Jun 03, 2025

The screen just completely goes white off and on no matter when you’re driving. I turned the car off and on, and it still would do it.. I don’t know why it happens. Sometimes it also won’t even connect to Bluetooth.. I can turn my phone off and on, and it still won’t connect to it.. something is definitely wrong with it.

Jan 24, 2025

My warning sign on the screen always says door ajar, when it is shut, causing me to have to drive with inside lights on, and the bell ringing every so often reminding me, my door is a jar, for the intire trip

Nov 10, 2024

Back left door(rear driver) ajar when door is clearly closed.

Oct 07, 2023

+ 456 more complaints for this component

SERVICE BRAKES

439 complaints

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. It stayed that way for the next couple of days before going back to a fully functioning brake pedal. Months later it happened again this time without repairing itself. We took it to a local mechanic as well as the local Ford dealership twice. Their computer did not detect anything wrong and yet when the service rep tried the brakes they went clear to the floor! So we had them update the computer software in the car since we never had any warning lights about this issue. The local mechanic as well as the Ford dealership suspect it is the HCU unit within the ABS system. The problem is there are no replacement parts available to remedy the problem. We have read many similar complaints online. We believe Ford should fix this issue.

Dec 09, 2025

The 2013 Ford Edge began giving trouble after sitting at an intersection or pulling out of the driveway to enter major traffic. The vehicle would hesitate to accelerate as though it is running out of gas but it isn't out of gas. When you continue pressing on the accelerator it would jerk then accelerate. We barely escaped being hit from the rear because the vehicle died while pulling out onto the feeder, whereupon I struggled to pull into a nearby gas station. The brake pedal is generally stiff but can be depressed, however, in other instances, when braking the brake pedal sometimes becomes hard to depress but becomes easier after the car is driving for a long stretch, such as the freeway. When you start the car the panel is normal but as you begin driving the Check Brake System failure light begins to appear in Red and the ABS light and the oil light. Similar incidents as the previously mentioned situations have happened on numerous occasions.

Sep 24, 2025

Replaced Master Brake Cylinder and Brake Booster due to hard Braking. Also, ABS Control lights are illuminated. Codes show failed ABS module creating safety issue when fast breaking. Brake pushes down to the floor periodically Repair is very costly to fix.

Aug 25, 2025

Stiff brake and hard shift

Aug 12, 2025

The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- Reference Number 13N02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in Fall of 2024 and confirmed by my garage in Feb 2025.

Aug 10, 2025

+ 434 more complaints for this component

UNKNOWN OR OTHER

253 complaints

My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet? Also I've been having issues with it connecting to any kind of device, it will say connecting phone and load and load and load and never connect or the phone will be connected and say it's not connected so calls and stuff won't come through and when calls you come through it switches to aux and then you can't hear the person who's speaking which I find dangerous because then you have to touch your phone while driving. Another issue that I'm having is when I fill up my tank it is saying for example if I put $40 in and it's the same price it was the day before and I have to fill up my tank I would get different readings so sometimes I might get like 370 in other days I might get like 205 which makes it difficult to really gauge how much gas you have. Have had multiple times where I've had to completely reset the infotainment system because it does not work and you can't push any buttons on it including the buttons that are below that infotainment system that control tuning seeking and temperatures of the car and do you think that there's some electrical problems somewhere that could be causing all of these issues.

Nov 01, 2025

The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall notice 25V572, for a 2016 Ford Edge, which we also own. My son received his drivers license three months ago. While he realizes he must turn and look, the back up camera is an invaluable tool to prevent backing accidents. We have shown a dealer previously and were quoted a price that is too expensive for us to repair. The camera system was looked at by a service advisor. Ironically, the advisor remarked that this is a common issue with 2013 Edges. There is a caution triangle that periodically appears that reads back up camera is disabled, or something to that effect.

Oct 18, 2025

Dash is saying rearview camera is unavailable please contact the dealership

Oct 17, 2025

The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.

Oct 11, 2025

The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s

Sep 27, 2025

+ 248 more complaints for this component

STRUCTURE

142 complaints

WHILE DRIVING ON THE HIGHWAY LESS 60 MPH MY SUNROOF EXPLODED AND GLASS SHATTERED EVERYWHERE. I HAD MY CHILD IN THE CARSEAT WHILE THIS HAPPEN. THERE NOTHING THAT I HEARD OR VISIBLE THAT HIT IT. SO NOW IM TRYING TO GET IT REPLACE AND THE DEALERSHIP NEED TO ORDER THE GLASS AND I NEED TO WAIT. I FOUND OTHER REPORT ONLINE ABOUT THIS HAPENING TO THE SAME MODEL BUT THERES NO RECALL. BUT OTHER RECALL FOR OTHER FORD MODEL AND YEAR HAVING THIS SAME ISSUE.

Jul 23, 2025

The contact owns a 2013 Ford Edge. The contact stated that the dashboard was cracked nearby the passenger's side air bag compartment. The vehicle was taken to the dealer, where it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 178,000.

Mar 14, 2023

• What component or system failed or malfunctioned, and is it available for inspection upon request? The left back door sensor malfunctioned. Yes, it can be inspected once the battery is charged or replaced. • How was your safety or the safety of others put at risk? It would not automatically lock the doors while driving. The vehicle is used to transport children. It would say the door is open despite it being closed and locked. The alarm would randomly go off with no one around. • Has the problem been reproduced or confirmed by a dealer or independent service center? The sensor malfunctioned so much, my battery is now dead. It has not been confirmed by a dealer or service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not been inspected by anyone yet. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The messaging system would randomly tell me my door was open despite it being closed. It became more and more frequent as time went on. Before my battery died, it was happening 3-4 times a night.The issue first appeared in May or June of 2021

Oct 09, 2021

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BELL COLE FORD LINCOLN LOCATED AT (2119 GREENUP AVE, ASHLAND, KY 41101) WHERE THE DOOR LATCHES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Feb 21, 2020

REAR PASSENGER DOOR LATCH FAULTY AND EXHIBITS ILLUMINATED DOME LIGHTS, DOOR AJAR MESSAGE ALONG WITH NO DOOR LOCKS AND FAULTY ALARM.

Feb 11, 2020

+ 137 more complaints for this component

ELECTRICAL SYSTEM,STRUCTURE

95 complaints

Left rear door ajar light remains on even when door is fully closed. Interior lights remain on while driving. Vehicle is garaged when not in use.

Aug 02, 2021

DRIVERS SIDE FRONT DOOR 'DOOR AJAR' ALWAYS STAYING ON. EVEN AFTER DOOR IS CLOSED. BATTERY DRAINS BECAUSE DOME LIGHT STAYS ON. HAPPENS WHEN DRIVING AND WHEN PARKED.

Jul 22, 2020

MY CAR TELLS ME MY DOOR IS AT AJAR BUT IT'S NOT

Nov 20, 2019

DOOR DOES NOT CLOSE PROPERLY. DOOR AJAR LIGHT ALWAYS GOES OFF EVEN AFTER SLAMMING THE DOOR SHUT. I HAVE HAD THIS FIXED BY A DEALERSHIP TWICE AND IT STILL DOESNT WORK AND THE DOORS WONT LOCK AND THE BATTERY DIES. THIS HAPPENS WHEN SHUTTING THE DOOR WHEN STATIINARY.

Apr 30, 2019

DRIVER DOOR OPEN SIGNAL STAYS ON, EVEN AFTER OPENING AND CLOSING DOOR MULTIPLE TIMES

Oct 01, 2018

+ 90 more complaints for this component

POWER TRAIN

92 complaints

At stop light, went to make a right turn and sounded like loud thumping noise under car. Had to have it towed home to find out the transfer case failed locking up my wheels as I was making a right turn from us 231 onto broadway in crown point Indiana

Oct 27, 2025

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a Yellow Wrench symbol (Power Train Malfunction), and the vehicle went into LIMP Mode. The contact was able to restart the vehicle and continued driving. The failure occurred two more times the same day while driving at undisclosed speeds. The failure occurred two days later while driving at approximately 10-15 MPH. The vehicle was not taken to the dealer; however, the dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

Aug 11, 2025

The contact owns a 2013 Ford Edge. The contact stated that while driving at 10 MPH, the vehicle stalled with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,014.

May 27, 2025

The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered and there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear differential had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 94,000.

Aug 14, 2024

The contact owns a 2013 Ford Edge. The contact stated while driving 45 MPH, upon acceleration, the vehicle began to shake and shudder. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter, hoses, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 114,000.

Apr 23, 2024

+ 87 more complaints for this component

SERVICE BRAKES, HYDRAULIC

90 complaints

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 5 MPH and depressing the brake pedal while exiting a parking lot, the brake pedal went to the floorboard. The contact pumped the brake pedal to stop the vehicle. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Oct 27, 2025

The contact owns a 2013 Ford Edge. The contact stated that while driving at a slow speed and taking a right turn, while attempting to depress the brake pedal, the brake pedal felt mushy. The contact stated that excessive force was required to depress the brake pedal. The contact stated that the brake pedal had lost pressure for a moment. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under an open recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 13N02, as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

Sep 24, 2025

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 40 MPH, the brake pedal was depressed too slowly for traffic; however, the brake pedal was soft and went to the floorboard. The vehicle was steered to the right and rolled down into a ditch to avoid crashing into the vehicle in front. The contact stated that the engine was still running. There was no warning light illuminated. The vehicle was turned off and restarted to reset the braking system; however, the brake pedal was still soft. There was no damage to the vehicle, and the contact was able to drive out of the ditch and back to the residence. The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that in 2024, the vehicle was repaired under Customer Satisfaction Program: 13N02 - Brake Booster (Service Brakes, Hydraulic). The manufacturer was informed of the failure. The failure mileage was approximately 110,000.

Sep 02, 2025

The contact owns a 2013 Ford Edge. The contact stated there was an abnormal air hissing sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. In addition to the sound, the brake pedal was firm, requiring extra force on the brake pedal while attempting to stop the vehicle. The contact called a dealer, and an appointment was scheduled for a diagnostic test to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 146,000.

Aug 13, 2025

The contact owns a 2013 Ford Edge. The contact stated that while driving through a mountainous area, the brake pedal became firm. There was no warning light illuminated. The contact depressed the brake pedal and was forced to pump the brake pedal and depress the brake pedal to the floorboard to stop the vehicle. The contact initially contacted an independent mechanic and was informed that the model vehicle was under recall for the vacuum pump. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the manufacturer and was informed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

Aug 11, 2025

+ 85 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

66 complaints

Interior lights stay on much too long after turning vehicle off, even several hours. Dash and bell indicators indicates doors are open when they are not. Door locks operate open while driving.

Apr 16, 2025

Entire panel system shuts down when driving at various times. Non-functioning lights, speedometer, and warning systems. Entire panel across Ford Edge goes black. Driving at night and the entire cabin and headlamps shut off immediately. No hazard lights. Ford stated my vehicle is not recalled due to being manufactured at another plant from other recalls of the same year, model and make. Vehicle has less than 28,000 as of this date. Available for inspection immediately.

May 26, 2021

THE DRIVERS SIDE REAR BACK DOOR HAS A SENSOR LIGHT THAT COMES ON JUST LIKE THE DRIVERS DOOR SIDE DOOR THAT HAS BEEN RECALLED. THE DOOR AJAR LIGHT COMES ON AND SHOWS THE DOOR IS OPEN AND WILL NOT LOCK.

Mar 07, 2020

DOOR AJAR WARNING COMES ON WHICH MAKES THEE INTERIOR LIGHTS STAY ON, WHEN THIS WARNING HAPPENS THE DOORS WILL NOT LOCK. TONIGHT, IT WAS ESPECIALLY DANGEROUS WHEN THIS WARNING HAPPENED AFTER DARK AND THE INTERIOR LIGHTS STAYED ON WHILE DRIVING HOME WHICH IS A 20 MINUTE COMMUTE. IT MAKES IT DIFFICULT TO SEE WHAT'S HAPPENING OUTSIDE THE CAR, ESPECIALLY WHEN YOU LIVE IN THE COUNTRY TRYING TO DODGE DEER BECOMES 100% HARDER WITH INTERIOR LIGHTS ON.

Sep 26, 2019

THE DOOR SENSOR TO LET THE CAR KNOW THE DOOR WAS CLOSED, FAILED, RESULTING IN A CONSTANT "DOOR AJAR" MESSAGE. THIS OCCURRED ON THE DRIVER SIDE DOOR AND STARTED SHORTLY AFTER I PURCHASED THE CAR (USED) IN 2017 AND WAS NO LONGER COVERED UNDER WARRANTY. FOR THE BETTER PART OF THE PAST 2 YEARS I WAS ABLE TO REPEATEDLY OPEN/CLOSE THE DOOR UNTIL THE SENSOR RECOGNIZED THAT THE DOOR WAS ACTUALLY CLOSED, BUT THAT NO LONGER BECAME AN OPTION AS OF 9/9/2019. NO MATTER HOW MANY ATTEMPTS WERE MADE TO OPEN/CLOSE THE DOOR, I COULD NO LONGER MANIPULATE THE SENSOR. TWO IMPACTS OCCURRED AS A RESULT OF THIS: 1. THE CAR DOORS WOULD NOT LOCK. SINCE THE CAR BELIEVED THE DOOR WAS AJAR, EVERY TIME YOU WOULD GO TO LOCK THE DOORS, THE CAR WOULD AUTOMATICALLY UNLOCK THEM. THIS POSES A SAFETY ISSUE. 2. THE INTERIOR DOME LIGHT REMAINED LIT, RESULTING IN A DEAD BATTERY. I HAD NO CHOICE BUT TO SPEND APPROXIMATELY $350 DOLLARS TO HAVE THE SENSOR REPLACED. I HAVE SEEN MANY, MANY COMPLAINTS ONLINE FROM EDGE OWNERS WITH THE SAME ISSUE, YET FORD IS NOT BEING HELD LIABLE FOR FAULTY EQUIPMENT. THIS IS AN UNFAIR EXPENSE TO PASS ON TO THE CONSUMER. IF THE ISSUE IS NOT IDENTIFIED AS A "RECALL", THE LEAST THAT COULD BE DONE IS FOR THE ISSUE TO BE FIXED AT NO CHARGE BY FORD, IF/WHEN THE ISSUE ARISES FOR THE OWNER.

Sep 13, 2019

+ 61 more complaints for this component

ENGINE

64 complaints

Water pump failure coolant leaking out of it Was driving at 10mph in parking garage when temperature gauge went to hot on cluster instrument everyone was ok had have had vehicle for about a month before breakdown private dealer did say there were no issues car has not been checked by a certified dealership.

Sep 05, 2025

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 135,000.

Aug 14, 2024

coolant leak from water pump

May 03, 2024

Liquid was leaking below the 2013 Ford Edge engine in our garage. A reputable independent repair center checked it out and found it to be the water pump leaking; which is located inside the Ford Cyclone engine. The engine would need to be taken apart to replace the defective water pump. It was explained to me that driving the vehicle may cause water to mix into the oil causing even more problems. I checked with a local Ford service center and was told they only have one person who can do this type of job and it would be over a month before it could be done. I opted for the reputable independent repair center who could do it in a week. The vehicle has been driven only 60,663 miles and is well maintained. The repair was done [XXX] and the cost of the repair was approximately $2,000. A certified letter was sent to James Farley (CEO & President of Ford) on [XXX] asking for reimbursement of the $2,000 due to the defective water pump. Shortly after sending the letter, Ford customer service emailed and asked for more information. More information was sent and am still waiting for a response No warning lights came on, the part has been disposed of and not was not inspected by Ford, Police or insurance reps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 19, 2024

The contact owns a 2013 Ford Edge. The contact stated while driving the vehicle at an undisclosed speed the vehicle did not immediately stop when the contact depressed the brakes. No warning lights illuminated. The vehicle was taken to the dealer where a diagnostic was performed. The dealer stated the eco booster failed and needed to be replaced. The vehicle was not repaired due to cost. The contact referenced Ford's Customer Satisfaction Program 13N02 as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

Feb 13, 2024

+ 59 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

51 complaints

It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.

Sep 09, 2025

To whom it may concern, I urgently report a critical safety issue with my 2013 Ford Edge that poses significant risks to driver and passenger safety. The door locking mechanism has malfunctioned, making it unresponsive to any switches inside or outside the vehicle. This prevents access or swift exit during emergencies, jeopardizing lives. Despite the door being securely closed, a false warning light indicates that the door is ajar. Opening the door from inside has become difficult due to a faulty interior handle, and the auto-locking system engages immediately upon manual opening, hindering quick exit. This issue has been reported on forums, and it appears that some dealerships are aware of the problem; however, the fix is reported to be costly. Such safety concerns demand immediate attention to avoid potential accidents and injuries. I request a thorough inspection of the malfunctioning component and urge for an urgent resolution. I also call for Ford's comprehensive investigation and prompt action to ensure driver safety. There were no warning lamps or messages prior to the failure. Please take immediate action to rectify this safety concern and safeguard lives on the road. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 29, 2023

i have ran my VIN on multiple site and the dealership said the did their inspection on the vehicle. The VIN is showing that there is no recalls on this car. However we noticed things going wrong with the Edge. Even though we bought the car as is, this shouldn't be happening if they did things right. The back up camera saying to contact the dealership, we have to go into the settings and switch from park to drive to somewhat fix the problem. The sync and myford touch has been update as of last week, to 3.10. However the system will switch songs, inputs and even go into the settings while the vehicle is on; without anyone touching the screen. The dealership has told me that they put in a new battery and that everything is fine when we bought it. Its not making any sense, i dont believe that they did the inspection the correct way or they wouldve noticed the issues and wouldve been resolved. I have even went so far as to take it to the dealer and show him but of course my car decided to work in that moment, until i left

Jul 01, 2023

All 4 door ajar sensor are not showing that the doors are close which does not allow you to lock ,which also cause the battery to be drained due to the interior lights remaining powerd as if the doors are open !!!!! This is a personal saftey issue for children and adults ,and a theft issue due to locks not locking !!!!!!!!!!! 500.00 dollars a door is insane for a stupid design !!!!!!!!!!!!!!! Ford needs to fix this at their expense irregardless of age or miles or number of owners for these vehicles!!!!!!!!!!!!!!!!!!! GET IT FIXED !!!!

Apr 08, 2023

I have been having issues with the backup camera on this model. I replaced the camera and still having issues. A warning message is displayed and says contact dealer. I've recently noticed a recall on newer model fords and wonder why there wasn't a recall on the later models since there is the same issue with the newer models.

Apr 17, 2022

+ 46 more complaints for this component

FUEL/PROPULSION SYSTEM

43 complaints

The fuel tank has a crack in the top causing fuel leaking when the tank is full. This has been confirmed by an independent service center. cost to replace the tank is approximately 3000$

Aug 20, 2024

I've had bad gas mileage since I got vehicle 10 months ago. I had 19 miles left when I parked my Edge after having brake booster replaced on 2/15/24 13N02, to wake up with 0 miles left??? I've been getting 15 MPG? That's easy country driving, now my gas is disappearing. I believe it's same problem as fuel leak recall 14V-002/13513. The 2013 Fordm Edge should be a buy back do to so many manufacturers errors.

Feb 21, 2024

After filling up the vehicle to the "first click" at the gas station and driving home, noticed strong fuel odor in garage. Next trip noticed a puddle of fuel under the fuel tank and dripping fuel from vehicle. Issue goes away after driving about 75 miles. Next fill up, purposely kept fuel level no higher than about 3/4 tank do not currently have the issue. Am not filling the vehicle to full any longer. No check engine light indicated, even after driving over 300 miles.

Nov 01, 2023

I have filed a complaint several Times regarding my car. After several times (3) times of getting my fuel valve replaced it is having issues again. This probably has given me incorrect gas milage and has lost power on me going down the road mid drive with 2 kids in the back seat almost causing an accident. This is unacceptable and as soon as something happens there will be a lawsuit. I have replaced this part 3-4 times now and still getting codes and having my car just randomly loose power and shut off. Something needs to be done about the purge valve malfunctioning system on these cars before someone like myself and kids get extremely hurt.

Apr 12, 2023

I took my car in for routine oil change and was told that my car had needed the PTU transfer case unit fixed. They told me it was leaking and it would soon stop my car from operating. I looked into this and found the same recall was done for other vehicles but not mine! I am sure my vehicle was missed during this recall because the exact same is happening to my car!!!! This is NHTSA Campaign ID 14V002000. This recall was done on 01/06/2014. There are also other recalls I believe my vehicle is eligible for that my vehicle was not recalled. This process should be a priority to get correct and it is embarrassing I am having to go through this. I hope someone is able to remedy this as I believe this is a manufacturer defect, that I deserve to have compensated for.

Feb 03, 2023

+ 38 more complaints for this component

BACK OVER PREVENTION

31 complaints

The backup camera rarely works. It either has a black screen, an upside-down image or the image has lines through it. This puts me, my passengers and pedestrians in danger while trying to reverse out of parking spaces. There is a recall for newer Ford Edges but not for a 2013 so Ford is aware of the issue. I also previously owned a different 2013 Ford Edge and it had the same problems.

Dec 03, 2025

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an upside-down and fuzzy image. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed rear-view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The contact owns another Ford vehicle that experienced a similar failure, and the vehicle was included in the recall. The contact was informed by the independent mechanic to wait for a recall notification for the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Nov 20, 2025

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blurry upside-down image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Nov 06, 2025

The contact owns a 2013 Ford Edge. The contact stated while attempting to start the vehicle, the rearview camera displayed a blank screen and was glitching. A dealer was contacted. The vehicle taken to the dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 108,000.

Oct 23, 2025

The contact owns a 2013 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN or the model year was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.

Sep 23, 2025

+ 26 more complaints for this component

EXTERIOR LIGHTING

31 complaints

I have been having issues with headlights on my vehicle for awhile. We have changed the bulbs several times to try to make it easier to see. The headlights barely light up the street in front of you and is very dangerous to drive like this. I looked up online and apparently I am not the only one that is complaining of the issue. This is extremely unsafe and I'm afraid to drive anywhere at night due to poor lighting. I see people changed bulbs and changed entire headlights costing $300.00 or more a light and the problem is still not resolved. I am very concerned for not only myself and my familie's safety, I am concerned for others safety too. Something needs to be corrected in these vehicles. It is an extremely important part of driving - being able to see in front of you. Please advise.

Nov 10, 2025

The tailight bulbs are melting the plastic around the lights. This hss been an issue for me and millions of other drivers who own 2013 Ford Edges. https://www.fordedgeforum.com/topic/9037-burntmelted-taillight-bulbssockets/

Jun 30, 2023

The dome lights won’t shut off when all the doors are shut

Feb 18, 2023

I PURCHASED THIS CAR USED. THE HEADLIGHTS ARE EXTREMELY DIM AND UNSAFE TO DRIVE AT NIGHT OR EARLY MORNING HOURS. I SEE NUMEROUS COMPLAINTS ON THE INTERNET AND SALESMAN ACKNOWLEDGES THAT THESE ARE KNOWN FOR THIS BUT FORD WON'T STAND BEHIND IT. NOW I'M STRUGGLING TO FIND A WAY TO RESOLVE THIS.

Oct 07, 2018

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING WHEN THEY WERE ACTIVATED. THE CONTACT CALLED SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392) AND THE PARTS WERE ORDERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 79,000.

Feb 26, 2018

+ 26 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

31 complaints

THE DOOR AJAR LIGHT IS ON INDICATING THAT THE DRIVER'S SIDE BACK DOOR IS OPENED EVEN THOUGH THE DOOR IS CLOSED. AS A RESULT YOU CANNOT LOCK THE DOORS AND THE LIGHT STAYS ON INSIDE THE CAR. I CALLED FORD AND THEY ARE NOT WILLING TO REPAIR THE PROBLEM EVEN THOUGH THERE WAS A RECALL FOR THE SAME ISSUE ON THE DRIVER'S SIDE FRONT DOOR. THIS OCCURS WHILE THE CAR IS IN PARK OR IN DRIVE AND WHILE IN MOTION AT LOW OR HIGHER SPEEDS.

Mar 02, 2020

DRIVER SIDE DOOR GIVES WARNING OF DOOR AJAR WHEN DOOR IS COCOMPLETELY SHUT, CAUSING THE SAFETY OF MY 5 YEAR OLD AND I TO BE COMPROMISED BY THE VEHICLES INABILITY TO LOCK THE DOORS WHILE IN MOTION AS WELL AS LEAVING THE INTERIOR LIGHTS ON WHICH IMPAIRS EVENING VISABILITY. LASTLY IT CONTINUES TO PROVIDE A WARNING ALARM WHICH IMPAIRS DRIVERS CONCENTRATION AND ABILITY TO MAINTAIN FOCUS AND SAFETY ON THE ROAD AND ON OTHER DRIVERS AS WELL AS DRIVING SAFETY PROCEDURES. PROBLEM.IS INTERMITTENT AMD WILL HAPPEN WHEN PARKED OR RANDOMLY WHILE DRIVING. PROBLEM PERSISTS EVEN AFTER SLAMMING DOOR, WHICH CAN CAUSE FURTHER DAMAGE TO THE PROPER FUNCTIONALITY AND SAFETY OF THE VEHICLE THAT IS CONTROLLED THROUGH THE DOORS CONTROL PANNEL. IF ISSUE PERSISTS I PLAN ON FILING WITH THE BBB IN REGARDS TO THIS ISSUE AND THE NEGLIGENCE OF FORD IN THIS HAZARDOUS COMPROMISE ON SAFETY FOR THOSE IN THE VEHICLE, ESPECIALLY IN CASES INCLUDING YOUTH AND CHILDREN.

Feb 17, 2018

REAR LEFT DOOR AJAR LIGHT STAYS ON KEEPING THE COURTESY LIGHTS TO STAY ON AFTER THE CAR IS OFF CAUSING THE BATTERY TO DRAIN.

Jan 06, 2018

THE LEFT REAR DOOR AJAR NOTIFICATION LIGHT ON THE DASH WILL NOT GO OFF, EVEN THOUGH THE DOOR IS SHUT. WHICH MEANS THE DOME LIGHT STAYS ON AND THE DOORS WILL NOT LOCK. THIS HAPPENED WHEN THE DOOR WAS OPENED, BUT NO MATTER HOW MANY TIMES, OR HOW MUCH FORCE IS USED TO CLOSE THE DOOR, THE NOTIFICATION WON'T GO AWAY, AND THE DOORS WON'T LOCK WHILE IN MOTION.

Jun 14, 2017

THE DOOR AJAR LIGHT IS COMING ON EVEN WHEN THE DOOR IS CLOSED. THIS IS PREVENTING THE DOME LIGHTS FROM TURNING OFF IN ORDER TO DRIVE AND ALSO DRAINING THE BATTERY. IS IS A SAFETY ISSUE AT NIGHT AND WHEN I PARK MY CAR AND THE BATTERY DIES.

May 02, 2017

+ 26 more complaints for this component

LATCHES/LOCKS/LINKAGES

28 complaints

The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, the door-ajar warning light illuminated, after which the message, "Please Shift to Park" was displayed. The contact also stated that the interior lights remained illuminated continuously, greatly reducing nighttime visibility due to interior light reflections. The vehicle was taken to the dealer, who diagnosed a failure with the door switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N09. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.

Aug 29, 2024

The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the door ajar message was displayed. The contact stated that the front and rear driver’s side doors were unsecured. During the failure, the car alarm activated, and the interior dome light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 88,000.

Apr 27, 2023

2013 FORD EDGE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE DOOR SWITCH ON VEHICLE. THE CONSUMER STATED THE THE DOOR AJAR LIGHT CONTINUOUSLY BLINKS. THE DEALER STATED THE VEHICLE WAS 8 YEARS OLD AND COULD NOT BE COVERED. THE CONSUMER STATED THE PAST RECALL SHOULD BE HONORED.

Sep 09, 2021

Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if I try to lock my doors when I try to drive doors will not lock-safety issue right there. now I was informed by ford in January 2020 for the first time about this customer satisfaction problem as they called it . At this time the problem did not happen that often and the covid virus problem had keep us at home . when we were able to go out safely I brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and I would have to pay $500.00 approximately. I called Ford from there and they would not give the ok on fixing it, where they would be able to do while I was there for regular maintenance. I advised them that I was only informed by that one letter in 2020. I have been having them do my service since I bought car in 2013 and nothing was ever mentioned about this problem . and now problem with door is continuous and I feel it should be taken care of by Ford. You have my vin # please have someone get back to me on what I should do to have this repaired by Ford.

Aug 14, 2021

I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE BUT, WAS REPAIRED UNDER RECALL. THE MANUFACTURER WOULD NOT COVER THE COST OF REPAIRS FOR THE REAR LEFT PASSENGER DOOR AS IT WAS NOT A PART OF THE RECALL. *JS *JS*JS *JS *JS

Aug 05, 2020

+ 23 more complaints for this component

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

25 complaints

The contact owns a 2013 Ford Edge. The contact stated while starting the vehicle, the messages that the front driver's side door was ajar, and to shift to park(P) were displayed. The contact stated that upon slamming the front driver's side door several times, the vehicle responded as needed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the door latch assembly or to the electrical wiring. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The failure mileage was approximately 171,000.

Sep 18, 2024

The rear driver side door Ajar light well come on when the door is closed and not making my doom lights come off and stay on and running down my battery

Feb 10, 2024

The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger’s side door on multiple occasions. The contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained illuminated. Additionally, the contact stated that the interior light remained illuminated after the vehicle was turned off, leading to the battery being drained. An independent mechanic went to the residence to replace the battery. The vehicle was then taken to a local dealer and the rear passenger’s side door latch was replaced. The vehicle was repaired; however, the failure recurred. The door ajar alarm and warning light was illuminated for the rear passenger’s door and later caused the battery to drain again. An independent mechanic went to the residence and the battery was replaced. The vehicle was then taken back to the local dealer where the door latch was replaced again. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

Oct 14, 2022

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DOME LIGHT REMAINED ILLUMINATED. ALSO, WHILE IDLING AT ANY STOP, THE VEHICLE BEEPED AND THE DOOR AJAR INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE DOOR LOCKS DID NOT LOCK. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

May 10, 2017

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH MECHANISM INSIDE THE DOOR FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED, BUT RECURRED AFTER SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO AGAIN DIAGNOSED AND REPLACED THE SWITCH MECHANISM. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,797.

Mar 02, 2017

+ 20 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC)

23 complaints

I WENT TO THE DEALERSHIP TO GET AN OIL CHANGE AND TIRES ROTATED. THEY SAID I NEEDED REAR BRAKES . APPOINTMENT WAS MADE FOR 2 DAYS LATER. WHEN I DROVE THE CAR HOME AFTER THE OIL CHANGE, THE ENGINE CHECK LIGHT CAME ON AND WILL NOT TURN OFF. I TOLD THE SERVICE ADVISOR ABOUT THE ENGINE CHECK LIGHT . IT IS STILL ON.

Apr 22, 2018

I BOUGHT THIS CAR IN JULY OF LAST YEAR, IT IS NOW OCTOBER. MY HEAT WORKED FINE THIS PAST WINTER BUT SINCE TRYING TO USE IT THIS YEAR SINCE IT HAS STARTED GETTING COLDER, ALL I GET IS COLD AIR. I HAVE EVEN HAD THE THERMOSTAT REPLACED WHICH MADE IT WORK FOR A DAY BUT HAD TO TAKE MY CAR BACK IN 2 DAYS AFTER THE REPAIR. MY MECHANIC SAID IT IS THE COMPUTER WHICH I CAN'T FIND ANYTHING ABOUT IN MY WARRANTY GUIDE. I KNOW I AM NOT THE FIRST ONE TO HAVE THESE ISSUES AS I HAVE SEEN MANY COMPLAINTS ONLINE. IT WOULD BE GREAT IF I COULD GET SOME HELP GETTING THIS ISSUE RESOLVED SOON DUE TO MY 3 YOUNG CHILDREN.

Oct 25, 2017

UNSAFE ELECTRIC ISSUES, VERY CONCERN.

Jul 27, 2017

SUDDEN LOSS OF POWER WHILE DRIVING. THE ENGINE AND ALL SYSTEMS SHUTS DOWN WHILE GOING 50 MILES AN HOUR ON THE HIGHWAY. HAVE TO COAST TO A STOP AND RESTART. THIS HAS HAPPENED ON 2 OCCASIONS IN THE LAST 3 MONTHS. I'M GOING TO GET MYSELF KILLED IN THIS THING. ALSO REAR BACK UP CAMERA IMAGE UPSIDE DOWN WHEN IT DOES APPEAR AND DRIVER DOOR INDICATOR ALARM IS ON WHEN DOOR IS CLEARLY SHUT. I HAVE TAKEN THE VEHICLE TO DEALER TO NO AVAIL. THEY WERE TO CONTACT THE FACTORY BUT NEVER GOT BACK WITH ME ON THE CLEAR ELECTRICAL COMPUTER MALFUNCTIONS OF THIS VEHICLE.

Jul 22, 2017

THE "DOOR AJAR" LIGHT STAYS ON SHOWING DRIVERS SIDE DOOR OPEN WHEN IT IS NOT. DRAINS THE BATTERY, IT CAUSES THE ALARM TO GO OFF RANDOMLY AND IT IS NOT SAFE AS I AM NOT ABLE TO LOCK THE DOORS. TODAY WILL BE THE 7TH TIME I AM TAKING IT TO A CERTIFIED FORD DEALER FOR REPAIR.

May 22, 2017

+ 18 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

17 complaints

Driving on the highway at night when suddenly the door alarm rings, dome light turned on causing driver to lose focus/control. Was driving at 60mph when the sensor faulted. The alarm/notification turns on at random times causing the vehicle to have the light stay on and drain battery. This is causing the driver unsure if the door is properly closed and risking the door opening in case of an accident. Problem has persisted.

Feb 25, 2025

"TAKATA RECALL" THE WARNING LIGHT THAT L PASSENGER DOOR IS AJAR STAYS ON -- EVEN WHEN DOOR IS CLOSED. THIS APPARENTLY DRAINED THE BATTERY; HAD TO JUMP THE CAR TO GET IT STARTED. THE DOME LIGHT STAYS ON. THIS HAS ESPECIALLY BEEN A PROBLEM FOR THE PAST SEVERAL WEEKS. THIS OCCURS WHETHER THE CAR IS STATIONARY OR IN MOTION.

May 27, 2019

DOOR AJAR INDICATED WHEN DOOR IS SHUT. DOME LIGHT STAYS ON, BATTERY DIES, DOOR WILL NOT LOCK PROPERLY.

Mar 25, 2019

"DOOR AJAR" LIGHT ON DASH REMAINS ON EVEN WHEN DOORS SHUT SECURELY. THIS CAUSES INSIDE LIGHTS TO REMAIN ON, AND BUZZER TO BUZZ. PROBLEM CONTINUES DURING VEHICLE IN USE

Oct 01, 2018

DOOR AJAR LIGHT ON DASH ALWAYS ON WHEN IGNITION KEY IS INSERTED - DOORS SECURELY LATCHED - DOME LIGHTS STAY ON, DRAINING BATTERY - DOORS WON'T LOCK FOR SAFETY IN MOTION - DEALER TRYING TO ACT LIKE THEY NEVER HEARD OF IT, ALTHOUGH THOUSANDS MENTIONED ONLINE - VEHICLE HAS 30600 MILES

Oct 29, 2017

+ 12 more complaints for this component

SERVICE BRAKES,ENGINE

12 complaints

Backfiring and brakes don’t work.

Jun 20, 2024

Break booster with leak noted requiring replacement. Turbo boost needing replacement. After turbo boost replacement, began having a shudder during acceleration between 40-48 mph. Now needing torque converter replaced.

Nov 12, 2023

including hard or stiff power brakes that are difficult to press down and increased stopping distance. This may be due to a failing vacuum pump or hydraulic pressure pump. You may also find that your brake pedal is positioned higher than usual. As a result, you may have to lift your foot higher to press on the brake pedal, apply more force, or

Nov 28, 2022

The contact owns a 2013 Ford Edge. The contact stated that while attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The contact stated that the vehicle was slowing down but not as designed. The contact pumped the brake pedal and turned the steering wheel to avoid crashing into another vehicle was stopping. The contact stated that while idling at a traffic light, the vehicle shut-off. The contact stated that the vehicle had to be shifted into park while stopped at a traffic light to prevent the vehicle from inadvertently turning off. The contact stated that the check engine, brake failure, and low oil warning lights were illuminated. The door latches also failed to lock the vehicle whenever the vehicle was started. The doors would suddenly lock or fail to lock as the contact continued to drive. The contact stated that she was unable to manually lock the doors occasionally. The contact took the vehicle to the dealer who diagnosed that the door latch and the brake booster needed to be replaced. The brake booster, master cylinder, vacuum hose, two unknown sensors, and brake fluid were all replaced. The manufacturer was made aware of the failure and confirmed that the mileage was past the limit for the extended warranty. The approximate failure mileage was 165,000.

Oct 04, 2022

1. LOW ENGINE OIL PRESSURE LIGHT CONTINUES TO COME ON AND CAUSE THE VEHICLE ENGINE TO SEIZE UP. CHECKED OIL LEVEL WHICH WAS GOOD AND CHANGED OIL. WHILE DRIVING THE VEHICLE ON CITY STREETS IT CONTINUES TO SEIZE THE ENGINE UP AND CAUSE THE VEHICLE TO BECOME STATIONARY. IT TAKES A FEW TRIES BEFORE THE ENGINE WILL TURN OVER WHEN I TRY TO RESTART THE VEHICLE. 2. THE BRAKE ISSUE CONTINUES TO HAPPEN DAILY THAT THE BRAKES WILL FAIL AND NOT ALLOW ME TO USE THEM WHILE IN STOP AND GO TRAFFIC. IT SEEMS TO DO ALRIGHT ON THE FREEWAY OR WHEN I AM AT A CONSTANT SPEED. THEY MAKE A WHOOSHING SOUND AND MAKE THE BRAKES EXTREMELY DIFFICULT TO PUSH THE BRAKE PEDAL DOWN AND SOMETIMES IT WILL NOT ALLOW ME TO USE THE BRAKES AT ALL. I HAVE TAKEN IT TO 2 DIFFERENT MECHANICS AND I AM WAITING FOR AN APPOINTMENT TO GO TO THE FORD DEALERSHIP AND HAVE IT CHECKED OUT. THE LOW ENGINE OIL PRESSURE LIGHT HAS BEEN GOING ON FOR MONTHS. IT WILL COME ON AND GO OFF QUITE OFTEN BUT IT IS NOT THROWING ANY CODES SO THE MECHANIC SHOPS CAN'T DIAGNOSE THE ISSUE. THE BRAKE ISSUE IS FAIRLY RECENT WITHIN THE LAST 2 WEEKS. I HAVE AN APPOINTMENT ON OCTOBER 27TH 2020 AT 8 AM FOR THE BRAKE AND ENGINE ISSUE.

Oct 23, 2020

+ 7 more complaints for this component

POWER TRAIN,ENGINE

12 complaints

Put car in for regular service, and to investigate burning smell and transmission slippage. Mechanic found that the Power Transfer Unit (PTU) was completely filled with a paste-like sludge. (he has pictures) Mechanic says that the PTU is too close to the catalytic converter, therefore overheating the PTU and literally boiling the transfer fluid. He was able to clean the module, but says there's still a leak around the PTU seal. The work required to replace the seal, would also merit replacing the PTU. BUT, this is a $800 part! The safety risk would have been my transmission completely seizing up and causing an accident due to mechanical failure. The vehicle has had all of it's regular and milestone service work performed. No warning lights went off. I'm on borrowed time with this part and/or new transmission. Will there be a remedy to prevent this in the future?

Feb 04, 2024

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND THEN DROVE TO DON VANCE FORD (14897 MO-38, MARSHFIELD, MO 65706). THE DEALER DIAGNOSED THAT THE POWER TRANSFER UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED TO LEAK OIL EVER SINCE IT WAS PURCHASED IN JUNE OF 2017. THE OIL LEAK HAS WORSENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 154,802.

Feb 12, 2019

STEPPING ON THE GAS WILL NOT SHIP TO HIGHER GEAR - SEEMS STUCK IN 1 OR SECOND GEAR IS THIS A SHAFT LINKAGE ISSUE? - I SEE A RECALL.

Sep 25, 2018

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND THE RPMS DECREASED. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE RESTARTED EVERY TIME FOR THE VEHICLE TO FUNCTION CORRECTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Oct 19, 2017

ENGINE SUDDENLY STALLS WHILE DRIVING. YELLOW WRENCH LIGHT COMES ON AND THERE IS NO POWER WHEN APPLYING ACCELERATOR. HAS HAPPENED WHILE ON HIGHWAY (APPROX 70 MPH) AND SURFACE STREETS (APPROX 30 MPH). PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE RESTART WAS SPUTTERY BUT CAME ON AND NO MORE WRENCH LIGHT, THE VEHICLE RAN AS IF NOTHING HAPPENED. AFTER TAKING IT TO A DEALERSHIP WAS TOLD PROBLEM COULD NOT BE DUPLICATED AND NO FIX COULD BE MADE.

Jun 05, 2017

+ 7 more complaints for this component

VEHICLE SPEED CONTROL

12 complaints

I have a 2013 Ford Edge. Mileage approx 55,000 miles. All scheduled maintenance was up to date. In July 2023, while driving, car started to decelerate. No noises, smells or loss of steering. It was as if my gas pedal just stopped working. My dash had a warning to refer to owners manual. I Thank the Lord there was a break in traffic and I could "coast" to the emergency lane. I shut off the car, restarted it and everything was fine. Took it to my repair shop, they did a fuel injection cleaner and said...see how it goes. Cost: 150.00. 5 weeks later, August 2023 the same thing happened. Went back to repair shop where they diagnosed I needed a throttle body assembly replacement. Tack on another 450.00 bill. In both cases the power loss could have resulted in an accident with bodily injuries. My complaint about the Ford throttle body is not the first, a recall should be issued!

Sep 06, 2023

Stability control system keeps coming on

Feb 27, 2022

ON SEVERAL OCCASIONS I HAVE BEEN DRIVING WHEN SUDDENLY MY CAR LOSES POWER AND ENTERS LIMP-HOME MODE AND A WRENCH FLASHES ON THE DASH THAT SAYS SEE MANUAL. THIS SEEMS TO BE A COMMON ISSUE AFFECTING THE ELECTRONIC THROTTLE BODY ON FORDS MADE AROUND THE SAME YEAR. THIS HAS HAPPENED TO ME TURNING IN THE MIDDLE OF AN INTERSECTION AND WHILE TRYING TO ACCELERATE ON THE HIGHWAY WHICH COULD EASILY LEAD TO AN ACCIDENT.

Jul 06, 2020

MY WIFE WAS DRIVING YESTERDAY AND WITHOUT ANY WARNING, THE VEHICLE LOST POWER AND SHE WAS ALMOST IN A ACCIDENT!!! IT WAS LIKE THE VEHICLE DIED. IT ONLY HAS ABOUT 44,000 MILES ON IT AND I JUST BOUGHT IT WITH 41,000 ON IT. MY WIFE WAS VERY SCARED AND SO WAS I, AS I WAS AT WORK AND IT TOOK ME AN HOUR TO GET TO HER. I DROVE IT TODAY AND IT DID THE SAME THING TO ME, LOSS POWER AS I WAS DRIVING. APPARENTLY, MANY PEOPLE HAVE COMPLAINED OF THIS. I NEED THIS FIXED AS THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND YOU GUYS ARE AWARE OF IT. SOMETHING WITH THE THROTTLE BODY AND LINKAGE! I NEED AND WANT THIS FIXED. MY WIFE AND I SHOULD NOT HAVE TO WORRY ABOUT SOMETHING LIKE THIS WHILE SHE IS ON THE ROAD. I AM VERY ANGRY AND DISAPPOINTED IN FORD!!!!

Feb 15, 2020

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. WHILE THE CONTACT'S VEHICLE WAS PARKED IN A GARAGE, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT CAME TO A STOP ON A BARBWIRED FENCE. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO JOHNSON-SEWELL FORD-LINCOLN (830-693-5577, LOCATED AT 3301 US-281, MARBLE FALLS, TX 78654) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS OFFERED A DISCOUNT TOWARDS THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Nov 29, 2018

Crash: 1

+ 7 more complaints for this component

VISIBILITY/WIPER

11 complaints

The rear view camera image suddenly became inverted (upside down) and the guide lines normally displayed disappeared. This defect appears permanent. Due tot the camera malfunction it is easy to be disoriented and collide with object behind the vehicle. On several occasions I ran into parking lot dividers and planters.

Oct 24, 2025

WHILE DRIVING ON HWY 2 IN WENATCHEE, WA AT 5PM ON OCTOBER 2, 2019 MY SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME. THERE WERE NO OVERPASSES OR CARS NEAR ME WHEN THIS HAPPENED. THE WEATHER WAS PARTLY CLOUDY AND AROUND 72 DEGREES. I WAS DRIVING APPROXIMATELY 60 MPH.

Oct 02, 2019

MY WIPERS CONSTANTLY SWIPE

Feb 15, 2018

THE REAR WIPER STAYS ON EVEN THOUGH THE SWITCH IS IN OFF POSITION. IT HAPPENS WHILE THE VEHICLE IS IN MOTION AND WHILE STATIONARY.

Nov 09, 2017

THE WINDSHIELD WIPERS ON MY FORD EDGE STAY ON AT ALL TIMES WHEN THE VEHICLE IS TURNED ON. THIS CAUSED MY WINDSHIELD WIPER TO FLY OFF AND BREAK. THIS IS A SAFETY HAZARD AND VERY DISTURBING WHILE DRIVING. I HAD TO PUT A TOWEL ON THE METAL PART TO GO BACK HOME TO KEEP THE METAL FROM SCRAPING AND RUINING MY WINDSHIELD.

Aug 02, 2017

+ 6 more complaints for this component

AIR BAGS

11 complaints

Was going 70 mph (speed limit) and hit a deer, car was totaled. Upon impact my seatbelt locked up and I smelled smoke, but the airbags didn't actually deploy. No warning signs or prior issues known.

Sep 27, 2025

Crash: 1

On 5-6-22 at 9:30PM I crashed into a deer that ran onto the road. I totaled my vehicle. My airbags did not deploy. I went to ER. I have a concussion.

May 10, 2022

Crash: 1

Injuries: 1

I HAD A 20 MILE AN HR FRONT END WRECK AND THE AIR BAGS DID NOT DEPLOY IN CHILLICOTHE MISSOURI ON NORTH 65 HIGHWAY

Aug 26, 2019

Crash: 1

TAKATA RECALL

Jun 11, 2018

TAMARA RECALL PASSAGER AIR BAG AT SEAM ON DASH IS COMING APART0

Jan 28, 2018

+ 6 more complaints for this component

SEATS

11 complaints

DRIVER'S SEAT BEGAN TO ROCK BACK AND FORTH WITH VEHICLE MOTION. SEAT IS POWER WITH MEMORY. DEALER STATES THAT ITS A KNOWN ISSUE WITH NO RECALL OR TSB. QUOTED $1600 FOR REPLACEMENT. SEAT HAS NOW BEGAN TO MOVE FORWARD UNDER BRAKING CONDITIONS, AND AFT UNDER ACCELERATION. THIS IS AN UNSAFE CONDITION THAT COULD BE A MAJOR CONTRIBUTING FACTOR TO AN ACCIDENT. UPON INSPECTION OF THE SEAT TRACK, THE GUIDE RAILS HAVE BEGAN SEPERATING AND HAVE BECOME LOOSE.

Jan 20, 2021

SEAT REAL EASE FOR REAR SEATS DOESN'T WORK. READING FORUMS MULTIPLE PEOPLE HAVE ISSUE AND THE FIX REQUIRES REMOVING SEATS AND REPLACING THE CABLE ON THE RELEASE MECHANISM. DUE TO SAFETY CONCERNS I DIDN'T WANT TO REMOVE AND REPLACE SEAT BY MYSELF.

Jan 19, 2020

I DROVE FOR OVER 8 HOURS WITH THE SEAT WARMER ON HIGH AND I LITERALLY BURNED MY BOTTOM. I ENDED UP HAVING TO GO TO AN URGENT CARE A FEW DAYS LATER WHERE THEY PRESCRIBED ANTIBIOTICS AND A PRESCRIBED OINTMENT. IT HAD A BUG BLISTER WHICH BROKE AND NOW OPEN WOUND. IT IS DEFINITELY A BURN AND NOW TREATING FOR WOUND CARE.

Oct 15, 2019

DRIVERS SEAT ROCKS BACKWARDS ABOUT 5 INCHES UPON ACCELERATION AND ROCKS FORWARD WHEN STOPPING. WHEN IT ROCKS BACKWARDS YOU FEEL AS IF THE SEAT IS GOING TO GO OVER BACKWARDS AND YOU PANIC FOR A SECOND BEFORE RECOVERING. THIS IS GOING TO CAUSE AN ACCIDENT. THIS IS A COMMON PROBLEM WITH FORD EDGE DRIVER SEATS.

Aug 27, 2019

THE DRIVER'S SEAT ROCKS WHEN ACCELERATING OR BRAKING, AS IF IT HAS COME LOOSE. I HAVE TAKEN CAR TO MY MECHANIC TO HAVE IT REPAIRED, HE SAYS THERE IS NOTHING LOOSE FOR HIM TO TIGHTEN. HAS BEEN DOING THIS FOR THE LAST SEVERAL MONTHS.

Jul 25, 2019

+ 6 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE

11 complaints

TL* THE CONTACT'S DAUGHTER OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 3 ATTEMPTS. THE VEHICLE RESUMED NORMAL OPERATION, BUT WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE AUTO THROTTLE BODY FAILED AND NEEDED TO REPLACED. THE INDEPENDENT MECHANIC CLEANED THE AUTO THROTTLE BODY, BUT THE FAILURE RECURRED. FORD OF CLERMONT (1101 EAST, W HWY 50, CLERMONT, FL 34711, (352) 394-6161) STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

Jul 24, 2019

WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY WHEN I WAS DRIVING ON HIGHWAY 91E ONE OF THE MOST BUSY HERE IN CALIFORNIA.THIS CONDITION CAN PUT YOU IN A VERY UNSAFE SITUATION.

Jul 16, 2019

ON 4 SEPARATE OCCASIONS SINCE SEPTEMBER 2018, VEHICLE HAS SHUT DOWN WITHOUT WARNING WHILE TRAVELING ON MAJOR HIGHWAYS AND HEAVY TRAFFIC. GAS PEDAL DID NOT RESPOND WHEN PRESSED. LUCKY TO HAVE AVOIDED SERIOUS ACCIDENTS. FORD DEALER/REPAIR COULD NOT IDENTIFY OR REPEAT PROBLEM, BUT CLEARLY THERE IS A PROBLEM.

Jun 11, 2019

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE'S SPEED REDUCED AND WOULD ONLY ACCELERATE TO 4 MPH. A WRENCH WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PINES FORD LINCOLN LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024; (954) 443-7000) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. CASE NUMBER: CAS12510115 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Jun 13, 2017

WHILE DRIVING ON THE HIGHWAY (DOING 70 MPH) MY VEHICLE RANDOMLY STALLED OUT. I WAS FORCED TO COAST TO A STOP, PULL OVER, AND TURN MY CAR OFF AND TURN IT BACK ON TO BEGIN DRIVING AGAIN. IT LATER HAPPENED AN HOUR LATER AT A STOP LIGHT WHILE MAKING A LEFT HAND TURN AND THEN AGAIN AT THE NEXT LIGHT ON THE ROAD. AFTER LOOKING UP POSSIBLE PROBLEMS, IT WAS FOUND THAT COUNTLESS OTHERS WITH THE SAME VEHICLE HAVE THE SAME STALLING PROBLEM WHILE DRIVING. THIS CREATES A SERIOUS AND DANGEROUS RISK FOR DRIVERS ON THE ROAD. I HAVE AN APPOINTMENT TO HAVE THE FORD DEALERSHIP LOOK AT MY VEHICLE, HOWEVER FROM OTHERS WHO HAVE SPOKEN ON THEIR EXPERIENCES WITH THE SAME PROBLEM, THE DEALERSHIP STATES THAT THEY CANNOT "RECREATE THE PROBLEM". THUS SENDING THE CUSTOMER ON THEIR WAY STATING THAT THERE IS NOTHING WRONG WITH THE VEHICLE. JUST 1 OF THE MANY FORUMS WHERE OTHERS VOICE THE SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/FORD/EDGE/CAR-STALL-PROBLEMS.PHP THIS VEHICLE MUST BE RECALLED BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS DUE TO FORD'S NEGLIGENCE.

May 22, 2017

+ 6 more complaints for this component

EXTERIOR LIGHTING,UNKNOWN OR OTHER

10 complaints

THE DOOR AJAR LIGHT IS ILLUMINATED FOR THE REAR PASSENGER DOOR. THE OVERHEAD LIGHT STAYS FOR 10 MINS OR SO WHEN ANY DOOR IS OPENED AND THEN CLOSED. THE DOOR AJAR ALARM WILL BEEP WHEN YOU START THE CAR AND PUT IT INTO REVERSE OR DRIVE UNTIL YOU ACKNOWLEDGE THE ALARM AND THE LIGHT WILL STAY ON. THERE IS NO WAY TO TURN OFF THE INTERIOR LIGHT. AT NIGHT IT MAKES IT VERY HARD TO SEE TO BACK OUT YOUR VEHICLE. *TR

Jun 10, 2020

THE DOOR AJAR LIGHT IS ALWAYS ON AND THE INTERIOR LIGHT STAY AND WHICH CAUSES THE BATTERY TO DIE. I HAVE TO OPEN AND CLOSE THE DOOR NUMEROUS TIMES IN ORDER TO GET THE INTERIOR LIGHTS OFF. SOMETIMES THE DOOR WON'T EVEN CATCH AND HAS FLOWN OPEN WHILE DRIVING WITH MY 8 YEAR OLD CHILD IN THE VEHICLE

May 16, 2017

DOOR AJAR SENSOR NOT FUNCTIONING PROPERLY. THE DRIVER'S DOOR INCORRECTLY STATES THAT THE DOOR IS AJAR AT ALL TIMES. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON INITIALLY WHEN DRIVING, OR EXITING CAR. CAR BEEPS AND FLASHES A WARNING WHICH IS DISTRACTING/DANGEROUS. CAR WILL NOT LOCK WHILE DRIVING. THIS IS RELATED TO THE ONGOING INVESTIGATION, I JUST WANTED TO ADD THAT MY VEHICLE STARTED EXPERIENCING THIS ABOUT A MONTH AGO. THE PROBLEM WAS INTERMITTENT AT FIRST, BUT IS NOW CONTINUOUS.

Feb 27, 2017

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS PROPERLY CLOSED. CAUSES INTERIOR LIGHTS TO STAY ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND NOT LETTING THE DOORS LOCK.

Feb 12, 2017

THE SENSOR FOR THE DRIVER DOOR AJAR KEEPS POPPING UP. I HAVE TO CLOSE THE DOOR NUMEROUS TIMES BEFORE IT WILL ALLOW ME TO LOCK THE CAR. IF I DON'T THEN THE INTERIOR DOME LIGHT WILL REMAIN ON. THIS HAPPENS WHILE DRIVING OR WHEN PARKED. IF I AM DRIVING THEN THE DOME LIGHT REMAINS ON UNTIL I CAN GET THE SENSOR TO TURN OFF.

Sep 19, 2016

+ 5 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

8 complaints

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and stalled. The driver was able to steer the vehicle unto the shoulder and restart the engine. After restarting the vehicle, the vehicle operated normally. The failure had occurred on three separate occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 111,000.

Mar 04, 2024

WHILE DRIVING THE VEHICLE STALLS NUMEROUS TIMES WITHOUT WARNING AND YOU LOSE ALL CONTROL.

Mar 26, 2018

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND TURNED OFF THE ENGINE. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mar 24, 2017

GOING UP A HILL, STALLS OUT "LOW OIL PRESSURE" INDICATOR CAME ON. ALSO THE DOOR SECURITY BEEPS WHEN THE PASSENGER DOOR OPENS FIRST.

May 17, 2016

7/20/15-WHILE TRAVELING IN UPTOWN CHARLOTTE, NC, MY CAR COMPLETELY SHUT OFF CAUSING ME TO ENGAGE MY HAZARD LIGHTS AND COAST IN NEUTRAL (IN A VERY HIGH TRAFFIC AREA) TO A NO PARKING ZONE. NO DIAGNOSTIC CODE APPEARED BUT THE WRENCH ICON APPEARED. I RAN AN ONBOARD SYSTEM DIAGNOSTICS AND IT WAS CLEAR. CAR RESTARTED WHEN PUT IN NEUTRAL AND I THEN DROVE IT THE REST OF THE DAY. 7/21/15- APPROXIMATELY 110+ MILES SINCE THE PRIOR DAYS PROBLEM, THE CAR RAN FINE UNTIL THE EVENING WHEN I WAS DRIVING 45 MPH AND CLIMBING A GRADE AROUND A CURVE AND THE CAR JERKED AND SHUT OFF SHOWING THE WRENCH ICON AGAIN. THERE WAS NO SHOULDER TO COAST ONTO AND TURNED ON THE HAZARD LIGHTS, AND PRAYED NO ONE WAS BEHIND ME CAUSING A COLLISION. AFTER 3 ATTEMPTS THE CAR RESTARTED IN THE PARK POSITION JUST AS A VAN SWERVED TO MISS ME IN THE NO PASSING ZONE WHERE THE CAR FAILED. IT WAS AFTER HOURS FOR THE DEALERSHIP SERVICE DEPARTMENT AND THE CAR IS A CERTIFIED PRE OWNED VEHICLE WITH ADDITIONAL WARRANTY. I FILLED OUT THE DESCRIPTION OF THE PROBLEM AND LEFT THE CAR WITH THEM UNTIL 7/28/15 AND AUTHORIZED ALLOWING A MECHANIC TO DRIVE IT HOME IF NEEDED AS NO DIAGNOSTIC CODE WAS GENERATED. NO REPAIRS WERE MADE AND THE CAR WAS THEN DROVE LESS THAN 40 MILES WHEN IT STOPPED RUNNING AGAIN 7/29/15 WITHOUT WARNING THE THIRD TIME. FORD CORPORATE HAS REFUSED TO MAKE REPAIRS WITHOUT A CODE AND THE DEALERSHIP DID AS WELL, HOWEVER, SINCE HAVING A FRUSTRATING CONVERSATION 7/29/15 WITH FORD, THE DEALERSHIP TOLD MY HUSBAND THAT THEY WILL REPLACE THE THROTTLE BODY AS I REQUESTED LAST WEEK AS THIS HAS RESOLVED THE ISSUE FOR OTHER CONSUMERS.. THIS IS A PROBLEM THAT IS NOTED MANY TIMES BY OTHER CONSUMERS. PLEASE HAVE FORD STAND BEHIND THE SAFETY OF THEIR VEHICLE BEFORE PEOPLE LOSE THEIR LIVES. THIS GIVES NO WARNING AND CAN HAPPEN ANYWHERE AT ANYTIME AND FORD'S STANCE IS DANGEROUS. THANK YOU! UPDATED 9/21/15 *LN...UPDATED 10/01/15*BF UPDATED 12/13/2017*CN

Jul 29, 2015

+ 3 more complaints for this component

VISIBILITY

8 complaints

Panoramic Sunroof Broken, Glass stuck open, Paid to have it closed. Can not find a dealer or body shop willing to fix to re-open the sunroof

Feb 17, 2023

The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was parked, the rear windshield shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

May 20, 2022

The sunroof rails guides broke and its not being hold by the rail guides. The broken pieces are just floating free. Feels like if i take highway the paranomic glass will swing open and cause an accident. Im really concern for my family or any passanger. I believe its a default from ford for not being well engeneeeed.

Mar 14, 2022

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE DEFROSTER BECAME INOPERABLE. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER MODULE HAD TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Sep 02, 2015

BACK HALF OF THE VISTA ROOF EXPLODED IN ALL FOUR CORNERS. THERE ARE SOME CRACKS IN THE MIDDLE OF THE GLASS, BUT THE CORNERS ARE BLOWN OUT; ESPECIALLY TOWARDS THE REAR. THE ROOF INSIDE THE CAR LOOKS LIKE IT WAS SUCTIONED UP. I WAS DRIVING AND HEARD A VERY LOUD POP. WHEN I STOPPED TO AND CHECKED THE ROOF I FOUND THE BROKEN GLASS. THE CAR IS LIKE NEW AND THERE HAD BEEN NO PRIOR INCIDENTS OR DAMAGE TO IT. I TAKE VERY GOOD CARE OF THE CAR. THERE WAS NO IMPACT WHEN THIS HAPPENED; I WAS JUST DRIVING DOWN THE ROAD ON A HOT SUMMER DAY. FORD CLAIMS THEY ARE NOT RESPONSIBLE. THERE IS NO EXPLANATION AS TO HOW THIS COULD HAPPEN OTHER THAN A DEFECT IN THE GLASS OR INSTALLATION OF IT. I HAVE READ ABOUT SEVERAL OTHER FORD EDGE OWNERS THAT THIS HAS HAPPENED TO. *JS

Jul 29, 2014

+ 3 more complaints for this component

STEERING

7 complaints

Car veers to the left or right intermittently while driving. On its own. Gear motor issue. Needs to be replaced. Very dangerous. My grandkids ride in this car.

Jun 27, 2025

I WAS DRIVING THE CAR ON THE HIGHWAY. SUDDENLY, THE OIL PRESSURE LOW WARNING MESSAGE CAME ON, AND THE STEERING WHEEL LOCKED UP. I SHUT THE CAR OFF AND STARTED IT BACK ON, AND THE MESSAGE WENT AWAY AND THE STEERING FUNCTIONED LIKE IT WAS SUPPOSED TO. I PULLED TO THE NEAREST GAS STATION AND CHECKED THE ENGINE OIL LEVEL. IT WAS RIGHT WHERE IT WAS THE SUPPOSED TO BE. I CONTINUED DRIVING THE CAR WITH NO ISSUES, BUT I AM STILL VERY CONCERNED

Jun 28, 2020

I WAS DRIVING MY CAR WITHOUT ANY PROBLEM. ALL OF A SUDDEN I GO TO PUT MY CAR INTO REVERSE TO BACK UP MY DRIVEWAY AND LOST ALL POWER STEERING. I WAS UNABLE TO TURN MY CAR IN ANY DIRECTION AND WAS STUCK IN THE MIDDLE OF THE STREET WITH 2 YOUNG CHILDREN IN MY VEHICLE. ONCE I TURNED THE CAR OFF AND BACK ON THE POWER STEERING CAME BACK.

Dec 30, 2019

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT HEARD A NOISE COMING FROM THE HALF SHAFT AND LOST CONTROL OF THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE HALF SHAFT SEPARATED FROM THE LINK SHAFT, CAUSING THE STEERING WHEEL TO LOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Nov 28, 2017

PURCHASED A 2013 FORD EDGE ON 12/04/2015. COLLISION WARNING SENSORS AND ADVANCED TRACK SENSOR OFF WARNINGS KEPT COMING ON. THE DEALERSHIP SAYS THAT THEY REPLACED THEM, AND THINGS SEEMED TO BE OKAY WITH THE EXCEPTION OF A FEW OTHER UNRELATED ISSUES. HOWEVER, ON 02-25-2016 AFTER PICKING UP MY CAR FROM THE DEALERSHIP AGAIN, THE ACCESSORY POWER IS ACTIVE SENSOR CAME ON. NOTHING WAS POWERED ON OR PLUGGED IN, AND IT WAS NOT MENTIONED IN THE MANUAL. I CALLED THE DEALERSHIP AGAIN, ONLY I HAVE NOT HAD THE BEST OVERALL EXPERIENCE WITH THE SERVICE DEPARTMENT SINCE BUYING THIS CAR. ONLINE REVIEWS FROM OTHER FORD EDGE OWNERS COMPLAIN OF THE ENGINE SHUTTING DOWN AND LOSING POWER! THE COLLISION WARNING AND ADVANCE TRACK SENSORS HAVE COME ON WHILE DRIVING ON THE FREEWAY, BUT THE ACCESSORY POWER WARNING FIRST CAME ON JUST AS I WAS PULLING INTO A PARKING SPOT. IT REMAINED ON FOR SEVERAL HOURS, THEN WENT OUT. THEN THE COLLISION WARNINGS AND ADVANCE TRACK WARNINGS FLASHED ON AGAIN FOR ABOUT 10 SECONDS OR SO, THEN WENT BACK OUT. I SHOULD ADD THAT THE DEALERSHIP SUPPOSEDLY RESET THE COLLISION WARNING AND ADVANCE TRACK SENSORS AND PERFORMED CCM ALIGNMENT PROCEDURES. AS OF YET, I HAVE NOT LOST POWER, BUT I AM GREATLY CONCERNED THAT THIS COULD HAPPEN! THIS IS THE ONLY VEHICLE I OWN, AND I NEED TO KNOW WHAT CAN LEGALLY BE DONE?

Feb 25, 2016

+ 2 more complaints for this component

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

7 complaints

Probable power brake booster failure, in a panic stop attempt when another motorist ran a red light the vehicle brake pedal became very hard and did not want to stop the vehicle. Other instances include spongy and soft pedal going to the floor with very poor braking. This vehicle was included in FoMoCo Customer Satisfaction Program 13N02 but did not exhibit these symptoms until just recently. These are the exact symptoms covered by the program but time and mileage has expired for this build date even though later models are still covered.

Apr 29, 2025

My brake booster failed while driving and lost control. Recall had been issued for for 2013 edge for this problem based on VIN. Mine was not included yet it failed in my low mileage garaged car. Nearly impossible to contact Ford for resolution. If the failure happened on my car it should be covered under Terms of Recall.

Nov 04, 2023

9/15/2022 paid $875.90 for brake booster, two weeks later, ABS module going out, according to Moyer Ford, as of 12/01/2022, I’ve called Ford Complaint and they fail to add my vin number, says only nhtsa can do that. As of today, 12/01/2022, Moyer ford is telling me abs modules are on back order with no ETA. Ford knows this is major brake issue but not addressing it! Now when abs part does come in, that’s another $800 out of my pocket, total of $1700 that Ford is ignoring and don’t even have the parts to fix! Major concern!

Dec 01, 2022

The brakes on my otherwise perfect 2013 Ford Edge recently went to the floorboard while I was driving. The first time, I could have killed a pedestrian--which should shock everybody including Ford. The second time, I could've killed several people in the car in front of me and started a deadly chain reaction. Ford dealers have told me that there is a recall on the 2011 & 2012 Ford Edges for a replacement of the ABS module--BUT NOT FOR MY YEAR! People are going to die if the greedy Ford is not FORCED TO RECALL THIS YEAR TOO. I've been told by numerous independent mechanics and have spent hundreds of dollars which leaves the brakes still not working properly. Ford dealers have quoted me $2000 + to replace the ABS module (ECU & HCU). I am a senior citizen and cannot afford anything near that. PLEASE ... PLEASE HELP ME AND DEMAND THAT FORD RECALL THIS POTENTIALLY LETHAL DEFECT IMMEDIATELY.

Oct 29, 2022

The adaptive cruise won’t work, traction control, abs brake warning lights stay on. Ford won’t assist or assume in the responsibility.

Jun 01, 2022

+ 2 more complaints for this component

ENGINE AND ENGINE COOLING

7 complaints

The contact owns a 2013 Ford Edge. The contact stated that upon inspection of the vehicle, the contact discovered an unknown fluid leak. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer and the contact was informed that the water pump had failed and caused radiator fluid to leak from the vehicle. The contact was provided an estimate for the replacement of the water pump. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties on the vehicle. The failure mileage was 70,450.

Nov 20, 2024

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. The driver was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the turbo had failed. The vehicle was not repaired. No further information was provided. The manufacturer was notified of the failure, but no assistance was provided . The failure mileage was 135,000.

Oct 18, 2024

My 2013 Ford Edge leaks a pinkish fluid. After taking it to two mechanics, they have determined the water pump is leaking onto the engine which could potentially cause a fire. The repair costs has been quoted at least $3,000. There have been over 100,000 reports of this failure for this vehicle. Why hasn't there been a recall?

Feb 25, 2023

The contact owns a 2013 Ford Edge. The contact stated that fluid from the engine compartment had leaked under the vehicle and the odor of anti-freeze was present inside the cabin of the vehicle. The vehicle was taken to the local mechanic who diagnosed that the water pump had failed causing fluid to leak from the engine and the water pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 85,000.

Feb 22, 2023

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND PASSING OTHER VEHICLES, THE CONTACT NOTICED A STRONG ODOR OF EXHAUST FUMES INSIDE THE VEHICLE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO JACKY JONES FORD OF HAYESVILLE (1493 US-64, HAYESVILLE, NC 28904, 828-389-6325), BUT COULD NOT BE DIAGNOSED. THE SERVICE TECHNICIAN SUGGESTED THAT THE SOURCE OF THE ODOR COULD BE THAT THE REAR SPOILER WAS HOLDING EXHAUST FUMES. THE REAR SPOILER WAS RESEALED WITH SEALANT. THE CONTACT STATED THAT THE ISSUE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE SERVICE MANGER WAS ADVISED BY THE FORD CORPORATE OFFICE TO SEAL ALL THE HOLES, ESPECIALLY BY BOLTS WHERE ANY ODOR COULD ENTER THE VEHICLE FROM UNDERNEATH. THE HOLES WERE SEALED, BUT FUMES STILL ENTERED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED MANY TIMES BY THE CONTACT, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 19,905.*BF *JS

Aug 23, 2017

+ 2 more complaints for this component

POWER TRAIN,UNKNOWN OR OTHER

7 complaints

This is in regards to Recall # 14S10 (Ford) and NHTSA # 14V393000. I was driving my 2013 Ford Edge when turning there was a pop, and vehicle would not engage into any gear causing an extreme safety issue. After being towed, it was noted that the intermediate shaft was broke and sheared the gears off. This is a very uncommon finding. We contacted Ford and was told there was not a recall on this vehicle. Therefore, we replaced, through Ford, the intermediate shaft and 2 new CV axles (ordered through a parts store). Once repairs were completed, the CV axle seal leaked and was also replaced. It started shaking upon acceleration. We then replaced the motor mounts and struts in an attempt to fix the problem. We also put another CV axle on passenger side at that time. At this point, after speaking to several different professionals regarding our problem, we were then informed that there WAS a recall for this very problem on 2013 Edge. We contacted Ford again and gave them the recall numbers. They then agreed that the recall should have included this vehicle but that our particular VIN number was not included in the initial recall. We were advised by Ford to bring the vehicle in and let them inspect it. After inspection, they found that when the intermediate shaft went out, it damaged the transmission. They also stated that looking into the history of this vehicle, this is not the first time for this problem with this particular Edge. They stated this should've been included in the original recall as this is the exact reason for the recall. We were advised to contact you with this complaint so that this Edge with Vin number can be added to the recall and fixed accordingly. This Edge is currently at the Ford dealer awaiting your response. I implore you to consider adding this VIN # to the original recall. The Ford dealer is in agreement that this is the exact reason for the recall. Thankfully, no one was injured during the initial incident which could have been serious.

Jun 05, 2023

The contact owns a 2013 Ford Edge. The contact stated while reversing out of her driveway at approximately 2 MPH, there was a loud grinding noise underneath the vehicle. The contact stated no warning light was illuminated. The contact stopped the vehicle and placed the vehicle into "drive" and returned the vehicle onto her driveway. The contact turned off the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired; however, the contact's husband observed damage to the transfer case. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V393000 (Power Train). The failure mileage was approximately 98,000. The consumer stated they purchased a transfer case and made the necessary repairs.

Apr 21, 2022

DRIVING UP HILL THIS VEHICLE LOSS POWER AND THE TRANSMISSION DISENGAGED IN THE MIDDLE OF TRAFFIC I LET THE ROLL BACKWARD INTO A DRIVEWAY SHUT THE SWITCH OFF WAITED ABOUT FIVE MINUTES. I RESTARTED PUT IN GEAR AND IT DROVE AS THOUGH IT HAD NO PROBLEM

Aug 29, 2020

RECENTLY HAD MY VEHICLE SERVICED FOR AN ONGOING DOOR LOCK ISSUE WHERE FORD EXTENDED WARRANTY COVERAGE. DURING THE MOST RECENT SERVICE ON 7 JAN 2020, THE SERVICE ADVISOR ALSO INDICATED AND DOCUMENTED THAT THE PTU (POWER TRANSFER UNIT) IS LEAKING FROM A VENT AND THAT INDICATES IT NEEDS TO BE REPLACED AT APPROX $1,800.00. THE VEHICLE AS NOTED IN THEIR RECORDS AND MY ODOMETER, HAD ONLY 39,100 MILES AT THIS TIME. PER RESEARCH ON THE WEB IT APPEARS THIS IS A WELL KNOWN ISSUE WITH THE FORD EDGE THAT FORD IS AWARE OF AND DISCONTINUED USING THAT PARTICULAR PTU. WHEN QUESTIONED, THE FORD ADVISOR AT HOLMAN FORD INDICATED HE WAS NOT AWARE OF ANY SUCH ISSUES NOR THAT A DIFFERENT DRIVE PART WAS NOW BEING USED BY FORD. FORD IS NOT OFFERING ANY FORM OF COMPENSATION OR CREDIT OR ANY RECOMPENSE AT THIS TIME.

Jan 21, 2020

PARKING DOESN'T ENGAGE AT TIMES. I GET A MESSAGE "SHIFT TO PARK".

Jul 20, 2017

+ 2 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

7 complaints

Car has trouble starting/running often every time the tank is full. Numerous shops can not find the issue

Jun 01, 2023

THROTTLE BODY MALFUNCTION. DRIVING AT 45MPH CAR SUDDENLY SLOWS TO 2 MPH. SHUT OFF CAR START AGAIN, SAME THING HAPPENS. WRENCH LIGHT COMES ON. FORD HAS EXTENDED WARRANTY COVERAGE ON EARLIER FORD EDGE MODELS BUT DOES NOT ON THE 2013 EDGE. THIS IS THE IDENTICAL PROBLEM AND REPAIR ( FORD SERVICE DIAGNOSED) AT A COST OF $600.00. VERY DANGEROUS PROBLEM TO OCCUR SUDDENLY SLOWING TO A CRAWL IN FAST MOVING TRAFFIC. SHOULD HAVE BEEN A RECALL.

Sep 12, 2019

WHEN STEPPING ON THE GAS PEDAL THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD NOT DIE BUT WOULD NOT MOVE. THE CHECK ENGINE LIGHT CAME ON. THIS HAPPENED ON MULTIPLE OCCASIONS ONCE IN HIGHWAY TRAFFIC AND ONCE AT A BUSY INTERSECTION. THE DEALER TOLD ME IT WAS A KNOWN PROBLEM AND THAT THERE WAS NOTHING I COULD DO TO CAUSE THE PROBLEM OR PREVENT IT. DEALER REPLACED THE THROTTLE BODY ASSEMBLY FOR $524.00

Jul 09, 2019

THE VEHICLE CHECK ENGINE LIGHT PRESSURE IS COMING ON AND JUST RECEIVED A FULL OR CHANGE. THE FUEL INLET LIGHT IS COMING ON AND ON A FULL TANK. THE RECALLS DON'T SHOW ON MY VECHILE AND I'M CONCERNED AS I HAVE 4 CHILDREN. THAT SAFETY OF MY PURCHASE VEHICLE IS NOT SAFE FROM ME OR MY FAMILY.

Feb 09, 2018

IN THE LAST 3 MONTHS MY FORD EDGE HAS SHUT DOWN 6 TIMES AND GOES TO LUMP MODE. AFTER PULING TO THE SIDE OF THE ROAD AND RESTARTING VEHICLE EVERYTHING IS FINE THIS HAPPENS WITHOUT WARNING AND AT INTERSTATE SPEEDS SO FAR I HAVE AVOIDED HAVING AN ACCIDENT BUT ITS ONLY A MATTER OF TIME.I HAVE CONTACTED FORD CUSTOMER SERVICE WITH NO HELP I HAVE TAKEN IT TO FORD FOR SERVICE AND THEY SAY THERE IS NOT ANY CODES IN SYSTEM AND WITHOUT THEM THERE ISN'T ANYTHING THEY CAN DO. AFTER DOING RESEARCH THERE ARE MULTIPLE REPORTS WITH THE SAME PROBLEM FORD NEEDS TO ADDRESSED THIS BEFORE SOMEONE GETS SERIOUSLY HURT

Aug 16, 2017

+ 2 more complaints for this component

EXTERIOR LIGHTING,STRUCTURE

7 complaints

DRIVERS DOOR MALFUNCTIONING. SAFETY HAZARD. DOOR DOES NOT REGISTER CLOSE EVEN WHEN SLAM IT HARD.

Aug 22, 2018

DOOR IS NOT REGISTERING THAT IT IS CLOSED. INTERIOR LIGHTS REMAIN ON AND DRAIN BATTERY. THE DRIVER AJAR SWITCH NEEDS TO BE RECALLED AND FIXED.

Feb 21, 2018

THE FRONT, DRIVER SIDE DOOR LATCH IS DYSFUNCTIONAL. THE SENSOR DOES NOT CORRECTLY READ WHEN THE DOOR IS OPEN AND CLOSED. IT WILL NOT READ WHEN THE DOOR IS CLOSED, SO THE INTERIOR LIGHTS STAY ON. PLUS, THE DOOR AGAR SWITCH DINGS. IT IS VERY DIFFICULT DRIVING DURING THE NIGHTTIME WHEN THE INTERIOR LIGHTS WILL NOT GO OFF BECAUSE OF THIS DYSFUNCTIONAL SENSOR. PLUS, THE DOORS WILL NOT LOCK BECAUSE THE SENSOR READS INCORRECTLY. I RECENTLY ATTEMPTED TO LOCK MY DOORS BECAUSE I WAS AT A STOP-LIGHT IN A ROUGH PARTY OF TOWN, BUT THEY WOULD NOT LOCK BECAUSE THE SENSOR READS MY DRIVER'S DOOR AS "OPEN." I WILL NOT PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE.

Mar 09, 2017

THE DRIVER DOOR AJAR LIGHT IS CONSISTENTLY ON WHEN PARKED IT CAUSES THE INTERIOR LIGHT TO REMAIN ON AND DRAIN THE BATTERY. WHEN DRIVING IT WILL CONSTANTLY BEEPS TELLING TO YOU PUT THE VEHICLE IN PARK AND WON'T LET YOU LOCK THE DOORS. AT FIRST IT WAS A RARE OCCASION THAT THE DOOR AJAR LIGHT WOULD COME ON BUT NOW IT'S ALMOST EVERYTIME I GET IN THE VEHICLE. *TR

Jan 26, 2017

DOOR AJAR WARNING LIGHT CAUSES DOOR TO NOT LOCK AND POP OPEN WHILE IN MOTION. INTERIOR AND PUDDLE LIGHTS STAY ON WHILE DRIVING CAUSING HAZARD BY NOT BEING ABLE TO SEE. BATTERY GOES DEAD. *TR

Jan 23, 2017

+ 2 more complaints for this component

STRUCTURE,LATCHES/LOCKS/LINKAGES

7 complaints

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE DOOR AJAR INDICATOR REMAINED ILLUMINATED. IN ADDITION, NONE OF THE DOORS WOULD LOCK WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

Dec 20, 2016

WE RECENTLY HEARD THAT THE EDGE WAS BEING INVESTIGATED BECAUSE OF PROBLEMS WITH THE DOOR LATCH. WE WANT TO REPORT THAT WE HAVE HAD THAT PROBLEM. WE BOUGHT A 2013 EDGE IN DEC 2015. DURING THE FIRST WEEK WE STARTED GETTING THE WARNING MESSAGE THAT THE DRIVER'S DOOR WAS OPEN WHEN IT WAS ACTUALLY NOT. IT DID NOT HAPPEN EVERY TIME WE DROVE THE CAR, BUT WHEN IT DID HAPPEN, THE MESSAGE KEPT REPEATING & THERE WAS NO WAY TO STOP IT. ON JULY 26, 2016, WE TOOK IT TO THE DEALER & FOUND OUT THE PROBLEM WAS THE DOOR LATCH. IT COST $486.57 FOR REPLACEMENT (SEE INVOICE). WHEN I HEARD ABOUT THE INVESTIGATION, I TALKED TO THE MANAGER AT THE DEALERSHIP & HE SAID THAT IT WAS 'POSSIBLE' THAT WE WOULD BE REIMBURSED BY FORD IF A RECALL WERE ISSUED. ANOTHER FORD WORKER IN THE SERVICE DEPARTMENT SAID HE DOES NOT THINK THERE WILL BE A RECALL BECAUSE THERE HAVE NOT BEEN THAT MANY INCIDENTS. AN ONGOING INVESTIGATION INDICATES THAT THERE MUST HAVE BEEN PLENTY OF INCIDENTS. IF THIS IS A DESIGN FLAW, FORD SHOULD BE HELD RESPONSIBLE. WE ARE LIVING ON SOCIAL SECURITY AND $486.57 IS A SUBSTANTIAL PART OF OUR INCOME. WE SHOULD NOT HAVE TO PAY FOR FORD'S MISTAKE. WE URGE YOU TO ISSUE A RECALL SO THAT WE CAN ATTEMPT TO OBTAIN REIMBURSEMENT. *TR

Oct 18, 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, ALL THE DOORS FAILED TO REMAIN LOCKED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Jun 07, 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER CLOSING THE DRIVER SIDE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE DOOR WAS STILL OPEN. THE FAILURE CAUSED THE INTERIOR DOME LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,690.

Mar 07, 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE REAR DOOR AJAR LIGHT ILLUMINATED CAUSING THE DOORS NOT TO BE ABLE TO LOCK OR UNLOCK AUTOMATICALLY. THE INTERIOR LIGHTS ALSO REMAINED ILLUMINATED, CAUSING THE BATTERY TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FAILURE CODE WAS LOCATED AT THE REAR DOOR LOCKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

Sep 10, 2015

+ 2 more complaints for this component

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

6 complaints

THE ELECTRIC COMPONENTS IN MY FORD EDGE IS A MAJOR SAFETY HARAZD WITH LOCKING THE SUV REAR DOORS BOTH LEFT AND RIGHT OF MY SUV.VERY VERY CONCERN WITH THE SAFETY ASPECTS AS I AM A PARENT OF 2 KIDS AGE BETWEEN 10-12 YEARS OLD ...I NEED REASSURANCE THAT FORD WILL RECALL MY 2013 FORD EDGE SE SUV BEFORE THERE'S A VERY VERY SERIOUS SITUATION .PLEASE HELP ME TO HELP MY FAMILY SAFETY...THANK YOU

Apr 01, 2019

OPEN DRIVER DOOR. OVERHEAD LIGHT COMES ON. KEY IN IGNITION. CHIME. DRIVER DOOR AJAR NOTICE COMES ON. REAR PARK AID NOTICE COMES ON. PUT IN "R" I BACK UP. SHIFT TO PARK NOTICE COMES ON (OVERHEAD LIGHT IS ON). START DRIVING. DRIVER DOOR AJAR NOTICE COMES ON. OVERHEAD LIGHT GOES OUT. I DRIVE TO A STOP LIGHT. (DOORS NEVER LOCK). I PUT ON BREAKS TO STOP. SHIFT TO PARK NOTICE COMES ON. DRIVER DOOR AJAR NOTICE COMES ON. I ARRIVE AT DESTINATION. PUT CAR IN PARK. ENGINE IS ON (OVERHEAD LIGHT IS ON). TAKE KEY OUT OF IGNITION (OVERHEAD LIGHT IS ON). OPEN DRIVER DOOR. NOTE: IF I USE THE FOB, OVERHEAD LIGHTS WONT GOT OUT. IF I MANUALLY PUSH DOOR LOCK BUTTON, THE INSIDE OVERHEAD LIGHTS WILL ONLY GO OUT 3 OF 10 TRIES. I HAVE TO UNBOLT THE BATTERY TO MAKE THEM GO OUT. HAVE ALREADY HAD TO BUY ONE BATTERY. I CANT LOCK DOORS AT A STOP SIGN WHICH IS UNSAFE. THIS IS A DAILY CONSTANT OCCURRENCE. OTHERS ARE EXPRESSING SAME ISSUES. THIS NEEDS TO BE RECALLED. THE DOOR AJAR FIRST HAPPENED 10/9/14 AT 32,156 MILES. TOOK TO FORD DEALERSHIP. IT STARTED HAPPENING AGAIN IN NOVEMBER 2016 AND HAS MORE ISSUES AND NOW IS A SAFETY CONCERN. I ALSO AM NOTING THAT I HAVE GONE OUT IN THE MIDDLE OF THE NIGHT AND MY OVERHEAD LIGHT IS ON INSIDE THE CAR. *TR

Jan 29, 2017

CAR DOOR SENSOR GOES OFF WHILE DRIVING AND WILL NOT STOP IN TILL I REPEATEDLY SHUT THE DOOR SEVERAL TIMES. THIS IS VERY DANGEROUS AS WHEN YOU ARE DRIVING THE ALARM GOES OFF AND PUTS THE DRIVER IN SUDDEN ALARMING MODE AND IN NEED OF PULLING OVER QUICKLY AND AT TIMES NOT ABLE. I BOUGHT THE VEHICLE BACK IN SEPT 2016 AND IT STARTED 1 WEEK AFTER DRIVING THE CAR AND CONTINUES. *TR

Nov 28, 2016

THE "DRIVER DOOR AJAR" LIGHT DOES NOT TURN OFF WHEN YOU CLOSE THE DOOR. IT WILL REMAIN ON THE ENTIRE TIME THE VEHICLE IS BEING DRIVEN. THE LIGHTS WILL STAY ON WHEN YOU ARE NOT IN THE VEHICLE AND WHEN DRIVING AT NIGHT. UNABLE TO LOCK THE DOORS FROM THE KEYPAD BECAUSE THE VEHICLE THINKS THE DOOR IS STILL OPEN. THE HORN BEEPS TWICE WHEN YOU TRY TO LOCK THE VEHICLE WITH THE KEY FOB INDICATING THAT THE DOOR IS OPEN. THE RADIO WILL ALSO REMAIN ON AFTER YOU EXIT THE VEHICLE AND LOCK THE DOORS.

Oct 04, 2016

MY REAR DRIVERS SIDE DOOR IS CLOSED AND YET THE DOOR AJAR WARNING STAYS ON THEREFORE MY DOORS DON'T AUTOMATICALLY LOCK WHEN IN MOTION. AND WHEN THE KEY IS PULLED OUT OF THE IGNITION ALL THE INTERIOR LIGHTS AND THE LIGHTS ON MY SIDE MIRRORS STAY ON UNTIL I START THE CAR AGAIN SO THEY STAY ON FOR HOURS AT A TIME, MAKING EVERY BULB VERY HOT AND DRAINING MY BATTERY. I FIGURED THIS WAS JUST MORE WEAR AND TEAR BUT AFTER LOOKING INTO IT IT SEEMS MANY OTHER EDGE OWNERS ARE HAVING THE SAME EXACT ISSUE.

Jun 28, 2016

+ 1 more complaint for this component

FUEL SYSTEM, GASOLINE

5 complaints

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump and fuel lines needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

Aug 15, 2025

The contact’s girlfriend owns a 2013 Ford Edge. The contact stated that while his girlfriend was refueling the vehicle, fuel started to leak from the fuel filler neck. The check engine warning light was illuminated. The contact stated that the vehicle was taken to an independent mechanic where it was diagnosed that the fuel line pulse damper metal housing was cracked and needed to be replaced. The vehicle was not repaired. Neither the dealer nor manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

Oct 18, 2022

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor detected. The check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a cracked fuel tank. The fuel tank was replaced. Prior to the failure, the canister purge valve was replaced twice. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 71,974.

Jan 18, 2022

The contact owns a 2013 Ford Edge. The contact stated that while refueling the vehicle, the fuel was coming back out from the fuel filler neck. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in any recalls. The failure mileage was approximately 119,000.

Sep 07, 2021

HAVE NOTED ON MULTIPLE OCCASIONS THE ODOR OF FUEL/GASOLINE IN CLOSED CAB OF 2013 FORD EDGE AFTER STARTING VEHICLE. THIS DOES NOT HAPPEN EVERY TIME I START VEHICLE, BUT APPROX 10% OF STARTS IT DOES. I HAVE TAKEN IT IN TO MY LOCAL FORD DEALER TWICE AND THEY SAID THEY COULD FIND NO FUEL LEAK. WELL, I HAVE CONTINUED TO EXPERIENCE THE GASOLINE ODOR MULTIPLE TIMES SINCE THEY CHECKED IT. MY BUMPER TO BUMPER WARRANTY WILL SOON EXPIRE AND I GET THE IMPRESSION WITH THE RUN AROUND I HAVE BEEN GETTING THAT FORD DOES NOT TAKE THIS COMPLAINT SERIOUS ENOUGH TO TRY A LITTLE HARDER TO FIND THE SOURCE AND FIX IT. THIS IS NOT AN ECO-BOOST ENGINE, IT IS A 3.5 LITER V6, QUESTIONING IF THIS COULD BE SAME PROBLEM FORD HAS HAD WITH MULTIPLE OTHER MODELS FUEL LINES, AFTER ALL THEY DO USE ALOT OF THE SAME PART IN MULTIPLE MODELS. *TR

Feb 07, 2014

UNKNOWN OR OTHER,SERVICE BRAKES

5 complaints

Tire Pressure Sensor Fault (TPS) Hissing sound when applying brakes. Brake pedal is hard and very difficult to bring the vehicle to a complete stop. When parked or at a traffic light you constantly hear air being released and vehicle will boggle for a few seconds then stall on me. When I bring the vehicle to a stop I have to put it in park, and pump my brakes to stop the air from leaking to prevent it from stalling on me. Over all the vehicle is a huge safety concern and a hazard to have on the road.

Sep 03, 2024

Shift to Park warning light comes on even though the car is in park. This component or system failure is known to ford dealers but they state that it is not on the recall listing. It should be because this is a known issue with ford on the 2013 Ford Edge. It requires the whole shifting assembly to be replaced at the cost of the owner and not the dealership. My car is available for inspection. I have reported this to the Ken Garff St George Ford/Lincoln service and it should be in my file. THis should be a recall issue and not replaced at the cost of the owner

Apr 03, 2023

i BOUGHT MY CAR USED FROM DEALERSHIP WHEN I WAS ABOUT TO HAVE MY BABY. SUV WAS FINE UP UNTIL A FEW MONTHS AGO. I WAS DRIVING AND MY BREAK PEDAL WAS MAKING A SQUEEKING, SQUEALING SOUND EVERYTIME MY FOOT WAS ON THE PEDAL. NO MATTER WHAT IT MADE THAT NOISE ENTIRE TIME WHILE DRIVING DAY IN AND OUT. THE BREAK PEDAL WOULD EITHER BE VERY LOOSE TO THE FLOOR OR EITHER IT WOULD BE SO HARD I COULD NOT PUSH IT DOWN. IVE ONLY HAD VEHICLE 5 YRS AND JUST REPLACED BREAKS. NOW I HAVE TO USE BOTH FEET TO PUSH DOWN ON BREAK PEDAL TO STOP. MY CHILD ISN'T SAFE SO I DRIVE SLOW EVERYWHERE NOW. MECHANIC WHO DID BREAK PADS SAID IT WAS THE BOOSTER GOING OUT. SAID FORD HAS SO MANY PROBLEMS AND ISSUES HAPPENING WITH BREAKS/BOOSTER/MASTER CYLENDER. I AM A SINGLE MOM WHO DOES NOT HAVE MONEY FOR COSTLY REPAIRS LIKE THIS. I JUST PAID OFF IN FULL THIS VEHICLE AND NOW THINKING I COULD HAVE USED THAT MONEY NOW FOR THIS PROBLEM. MY VEHICLE IS ONLY 9 YRS OLD. I NEED A MIRACLE. THIS SHOULD BE TAKEN CARE OF BY FORD AND A RECALL ISSUED FOR BREAK ISSUES INCLUDING BOOSTER AND MASTER CYINDER.

Aug 29, 2022

BRAKE BOOSTER. I HAVE NEW BRAKES ON MY CAR BUT STILL FEEL LIKE I CAN'T STOP RIGHT AWAY LIKE I SHOULD BE ABLE TO. MY HUSBAND HAS A FORD EDGE 2019 FOR WORK. HIS CAR DOESN'T SEEM TO HAVE THIS PROBLEM. EITHER DOES MY FRIEND WHO HAS A FORD EDGE 2016. I CAN BE IN A PARKING LOT AND BACKUP AND FEEL LIKE I'M GOING TO HIT ONTO THE CAR BEHIND ME CAUSE I DON'T STOP RIGHT AWAY.

Jun 01, 2019

MY 2013 FORD EDGE DOOR AJAR LIGHT STAYS ON AND DINGS AT EVERY STOP SAYS DOOR IS OPEN AND ITS CLEARLY SHUT WILL NOT LOCK DO TO PROBLEM, ALSO POWER BOOSTER ON BRAKES ARE BAD AND ONLY FOUND OUT WHEN TRIEN TO STOP AND SCARES ME WHILE APPROACHING LIGHTS AND STOPS HARD TO PRESS. ONLY HAD A FEW MONTHS AND ITS NOT LOOKING GOOD

Apr 09, 2016

POWER TRAIN,VEHICLE SPEED CONTROL

5 complaints

THIS HAS HAPPENED ON AT LEAST 6 OCCASIONS INT HE LAST WEEK. MOST RECENTLY I WAS TRAVELING ON A HIGHWAY AT APPROX. 50MPH WHEN THE ENGINE ENTERED A DEFAULT LOW POWER STATE AND THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO PULL ONTO THE SHOULDER AND THE CAR BEHIND ME WAS ABLE TO AVOID A COLLISION BY SLAMMING ON THEIR BRAKES. ADDITIONALLY, THE CAR CONSISTENTLY PRESENTS SYMPTOMS OF ROUGH IDLE, ROUGH ENGINE RUNNING AT NORMAL SPEEDS, AND A HIGHLY DECREASED FUEL ECONOMY. AFTER PULLING THE ODBII CODES AND SOME RESEARCH, THIS APPEARS TO BE A KNOWN PROBLEM WITH THE CAR'S THROTTLE BODY ASSEMBLY. THE ODBII CODE IS P2111.

Feb 27, 2020

MY WIFE'S 2013 FORD EDGE LOOSES POWER WHILE DRIVING. THE ACCELERATOR STOPS WORKING AND THE CAR STOPS FUNCTIONING. THIS HAS HAPPENED MANY TIMES. WE HAVE CALLED WHITES FORD IN URBANA OHIO TO CHECK ON RECALL. THERE ARE NO RECALLS FOR THIS AND THE VEHICLE IS VERY UNSAFE TO DRIVE. THE EDGE HAS 67K MILES ON IT. HAS NEVER BEEN INVOLVED IN ANY ACCIDENT. FORD SHOULD ADDRESS THESE ISSUES. WE ONLY DRIVE THE VEHICLE WHEN NECESSARY DUE TO US NOT KNOWING WHEN IT WILL JUST LOOSE POWER.

Sep 01, 2019

WHILE DRIVING MY 2013 FORD EDGE AT 70MPH ON THE HIGHWAY IN TRAFFIC I RECEIVED A WRENCH NOTIFICATION ON MY DASH AND THE ENGINE BEGAN TO STALL LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCED SPEED ON A MAJOR HIGHWAY I ATTEMPTED TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. ONCE I WAS OFF THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND I POWERED DOWN THE VEHICLE. WHEN STARTING THE VEHICLE AGAIN I WAS PROMPTED WITH THE CHECK ENGINE LIGHT.

Oct 01, 2018

TRAVELING ON SECONDARY ROAD AND EXPERIENCED SUDDEN POWER LOSS. "AWD OFF" MESSAGE APPEARED ON SCREEN, ALONG WITH WRENCH ICON. I MANAGED TO LIMP ONTO THE SHOULDER (THANK GOD I WAS NOT ON THE HIGHWAY). CAR WOULD NOT REV UP OR MOVE. I TURNED THE ENGINE OFF, AND RESTARTED IT. EVERYTHING SEEMED TO BE FINE AT THAT POINT, BUT I AM VERY AFRAID OF THIS HAPPENING DURING MY DAILY COMMUTE ON A BUSY HIGHWAY.

Jun 28, 2018

WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE LIGHT AND WRENCH LIGHT INDICATOR COME ON AND THE CAR SLOWS DOWN TO A CRAWL WITH LIMITED ACCELERATION, MORE LIKE IDLE SPEED. THE SITUATION HAPPENS 1X-2X PER WEEK. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR WILL RUN NORMALL. THIS HAS HAPPENS AT RANDOM TIMES WITH NO OTHER INFLUENCES LIKE WEATHER. IT IS EXTREMELY UNSAFE TO BE IN THE CAR WHEN THIS SITUATION OCCURS. YOU ARE IMMEDIATELY PUT INTO UNSAFE DRIVING CONDITIONS WITH THE POTENTIAL TO CAUSE TRAFFIC ISSUES. EVEN MORE FREIGHTENIN IS YOU BECOME A TARGET TO BE IN AN ACCCIDENT IF OTHERS ARE NOT PAYING ATTENTION TO YOU SUDDEN LOSS OF SPEED.

Sep 23, 2017

POWER TRAIN,ELECTRICAL SYSTEM

5 complaints

MY TRUCK DISPLAYS "SHIFT TO PARK" WHEN IN PARK AND THE INDICATOR IS NOT ILLUMINATED WHETHER THE ENGINE IS OFF OR ON. I HAD TO REPLACE A BATTERY DUE TO THIS PROBLEM. EVEN THOUGH THE CAR IS OFF THE ELECTRONICS STAY ON DRAWING POWER BECAUSE IT'S NOT SENSING THE VEHICLE IS IN PARK. THIS PROBLEM IS WIDELY KNOWN AND FORD HAS A TSB FOR THE SHIFTER BUT NO RECALL. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE AND WILL NOT PURCHASE ANOTHER FORD AGAIN.

Dec 30, 2016

AT THE END OF FEBRUARY MY "DOOR AJAR" LIGHT KEPT STAYING ON AFTER CLOSING IT- I HAD TO REPEATEDLY CLOSE IT TO GET THE LIGHT TO GO OFF. ON MARCH 5TH MY VEHICLE LOST POWER WHILE TRAVELING DOWN A MAIN HIGHWAY AT NIGHT WITH MY 2 YEAR OLD DAUGHTER. I HAD TO PULL OVER AND WAIT FOR SOMEONE TO COME HELP US. I AM JUST THANKFUL I WASN'T ON A MAJOR HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. I CALLED FORD ON MARCH 7TH TO QUESTION IT AND THEY TOLD ME TO TAKE IT IN. I LEARNED ON MARCH 15TH THAT THE DRIVER'S SIDE DOOR LATCH HAD GONE BAD AND SINCE IT STAYED ON IT KILLED MY BATTERY ALONG WITH MY THROTTLE BODY HAD GONE BAD IN MY CAR AS WELL. I RESEARCHED AND FOUND SEVERAL OTHER FORDS MODELS THAT HAD THESE SAME ISSUES WITH RECALLS OR CUSTOMER SATISFACTION PROGRAMS BUT MY PARTICULAR VEHICLE AND PARTS WEREN'T COVERED. I HAVE IN TURNED BEEN WAITING NOW 5 WEEKS FOR THE THROTTLE BODY PART FOR MY CAR, WHICH HAS LEFT ME HAVING TO BORROW A WAY TO GO BECAUSE I CAN'T AFFORD TO FIX MY CAR AND PAY FOR A RENTAL. FORD STILL WILL NOT TELL ME WHY THE PART IS BACKORDERED. I DON'T SEE WHY ITS MY RESPONSIBILITY TO PAY FOR THESE REPAIRS WHEN THERE ARE SO MANY OTHER FORDS IN THIS YEAR RANGE WITH THESE SAME ISSUES THAT ARE BEING COVERED. I NEVER THOUGHT IT WOULD TAKE 5 WEEKS TO COME UP WITH A PART AND NOW THE ANTICIPATED SHIP DATE HAS BEEN MOVED FROM APRIL 8TH TO APRIL 28TH. THIS IS UNCALLED FOR. MY CAR IS MY ONLY WAY TO GO AND TOO NEW TO BE HAVING THESE TYPES OF ISSUES. MY ONLY ASSUMPTION IS THERE ARE AN EXCESSIVE AMOUNT OF FORD VEHICLES WITH THESE SAME ISSUES AND FORD SHOULD BE COVERING THEM FOR FAULTY PARTS.

Apr 19, 2016

PART OF THE DASHBOARD WILL MADLY CHANGE ON ITS OWN GOING THOUGH THE DIFFERENT OPTIONS LIKE IT'S STUCK; THE NAVIGATION DISPLAY AND DASH BOARD WHEN STARTING THE CAR WILL NOT ALWAYS LIGHT UP LIKE IT USED TO DO. THERE IS A DELAY AT TIMES. THE AMBIANT LIGHTING NOMATTER HOW MANY TIMES I CHOOSE PINK IT ALWAYS DEFAULTS BACK TO BLUE ON ITS OWN. MY CAR HAS BEGUN TO MAKE A HORRIBLE NOISE UNDER THE CARRIAGE, WE SUSPECT IT IS A TRANSMISSION ISSUE. IT FEELS LIKE THE VEHICLE STRUGGLES TO MOVE FORWARD. JUST THE OTHER EVENING AFTER LEAVING WORK, MY INTERIOR OVERHEAD LIGHTS WOULD NOT GO OFF. NOMATTER HOW MANY TIMES I TRIED TO TURN THEM OFF. THE ELECTRICAL ISSUE WITH THE DASH BOARD BEGAN A WHILE BACK AND THE NOISE JUST RECENTLY. THE MILEAGE ON MY CAR IS 36,000 MORE OR LESS. THIS SHOULD NOT BE HAPPENING TO OUR CAR. WELL TAKEN CARE OF, I DRIVE IT TO WORK AND BACK. THE CAR JUST TURNED IN AUGUST 2 YEARS. I HAVE AN APPOINTMENT AT THE DEALERSHIP THIS COMING TUESDAY. I BELIEVE MY CAR IS STILL UNDER THE POWER TRAIN WARRANTY, I PRAY THAT IT IS. JUST TODAY, MY VEHICLE WOULD NOT LOCK AS WELL. I WILL UPDATE AS SOON AS I TAKE IT TO THE SERVICE DEPT.

Oct 04, 2015

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE PARKING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE ELECTRICAL POWER FAILED. THE CONTACT WAS UNABLE TO PLACE THE VEHICLE INTO PARK AND ACTIVATE THE HAZARD LIGHTS. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,724.

Jun 24, 2015

MY LEFT REAR DOOR STAYS AJAR WHICH KEEPS THE LIGHTS ON WHICH KILLS MY BATTERY. ALSO WHEN I'M IN PARK MY DRIVE TRACTION CONTROL LIGHT TURNS OFF AND ON. AS A FORD CUSTOMER I WISH THEY WOULD RECALL THESE DEFECTS SO I WOULDN'T HAVE TO PAY FOR PARTS OUT OF MY OWN POCKET. *TR

Apr 27, 2015

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

5 complaints

DRIVERS DOOR AJAR LIGHT STAYS ON WHILE DRIVING , AND THE LIGHTS STAY ON 10 MINS AFTER THE CAR IS TURNED OFF . *TR

Dec 19, 2016

I HAVE BEEN DEALING WITH THIS DOOR LATCH SENSOR ISSUE FOR THE DURATION OF MY OWNERSHIP ON MY FORD EDGE. I DON'T SEE HOW IT IS POSSIBLE THAT OUR VEHICLES MEET NHTSA STANDARD FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. THE TESTING FOR THAT STANDARD WOULD HAVE BEEN DONE IN A LABORATORY, AND IT IS APPARENT THAT CONTAMINANTS OUT IN THE FIELD ARE MAKING THEIR WAY INTO THE DOOR LOCK ASSEMBLY AND COMPROMISING THE SENSOR - IT IS NOT A STRETCH TO CONSIDER THE LATCH ITSELF MAY BE DETERIORATING AS WELL. THERE IS NO WAY TO KNOW IF THE DOOR IS FULLY SHUT. THE INTERIOR LIGHTS COMING ON WHILE DRIVING AT NIGHTTIME FROM THE UNPREDICTABLE SENSOR. I JUST REPLACED A BATTERY 10/3/16, FAILED FROM THE SENSOR DRAINING IT REPEATEDLY, BOUGHT THE LARGEST CAPACITY OEM REPLACEMENT I COULD GET FOR IT FROM FROM THE DEALER. WHILE PARKED, EVEN FOR HOURS AND DAYS ON END UNTOUCHED, THE CAR WILL PERIODICALLY SENSE THE DOOR IS OPENED AND CLOSED (THOUGH IT HASN'T BEEN), AND THE PARKING/CONVENIENCE LIGHTING WILL COME ON AND GO BACK OFF AGAIN.

Oct 06, 2016

DORR AJAR WILL NOT GO OFF AND THE DOOR WILL NOT LOCK ALSO THE DOME LIGHT STAYS ON

Apr 25, 2016

MY FORD EDGE 2013 IS NOT TURNING OFF THE OVERHEAD LIGHTS WHEN I CLOSE THE DRIVER SIDE DOOR AND WHEN DRIVING I GET A WARNING STATING THAT THE DOOR IS AJAR.SOMETIMES AFTER SLAMMING THE DRIVER DOOR TWO TO THREE TIMES IT GOES AWAY.IT HAS BECOME QUIET ANNOYING AND DANGEROUS WHEN I DRIVE SINCE IT BECOMES A CONSTANT DISTRACTION.I HAVE GONE TO THE DEALER AND THEY STATE THAT EITHER THE SENSOR OR THE LATCH HAVE BECOME FAULTY..REALLY?...I THINK ITS ABOUT TIME FOR FORD TO DO A RECALL AND CORRECT THIS ISSUE SINCE I HAVE TALKED TO OTHER FORD OWNERS WITH THE SAME EXACT ISSUE IN THERE OFFICES.

Mar 20, 2016

THE DRIVER'S DOOR AJAR LIGHT ON THE DASH INSTRUMENT CLUSTER AND THE INTERIOR LIGHTS STAY ILLUMINATED EVEN WHEN THE DOOR IS COMPLETELY SHUT. THE DOOR NEEDS TO BE SLAMMED SEVERAL TIMES BEFORE THE LIGHT EXTINGUISHES, BUT SOMETIMES WILL NOT GO OUT AT ALL. THIS LEAVES DRIVER WITH AN INSECURE FEELING THE CAR DOOR IS NOT SECURELY CLOSED WHILE DRIVING. THIS PROBLEM SEEMS TO BE WIDESPREAD ON THIS MODEL VEHICLE FROM WHAT I READ ON THE INTERNET.

Jun 24, 2015

UNKNOWN OR OTHER,BACK OVER PREVENTION

4 complaints

A few years ago, I brought my Edge into a dealership in Shawnee Mission, KS (Shawnee Mission Ford) for the rearview camera malfunctioning. What occurs is, once I put the car in reverse, the camera will, sometimes come on, once I begin backing out, the camera will shut off and a message will appear. On some occasions, the camera will operate, but 9 times out of 10 it will always go black with a pop up message. I want my vehicle to be included in the recall if the backup camera is the issue please.

Sep 23, 2025

The backup camera stopped working consistently in June 2025. Safety recall has been issued for 2015 vehicles and newer, but not for 2013 and 2014 years. Ford dealer said the camera needs to be replaced for $740, but numerous online comments show other Ford owners with the same issue starting at the same time. I believe this is a software issue, and would like 2013 Ford Edge to be added to safety recall.

Sep 13, 2025

The backup camera stopped working properly years ago. When in reverse, the camera is either completely a black screen or upside down. I have been quoted many times by Ford that it would be $500-1,000 for me to fix this. This is a common issue with this vehicle make/model. Many other people have notified NHTSA of this issue, as well and Ford says this is VERY common yet they take no responsibility to fix it. This creates blind spots and a safety issue while backing up.

Apr 10, 2023

CAMERA BACKUP DOES NOT WORK, THE PASSENGER DOOR WILL NOT LATCH, SO IT IS OPEN AND FLEW OPEN WHILE DRIVING.

Dec 08, 2020

TIRES

4 complaints

I purchased these tires and they were installed on 1/19/25. I paid $426.20 including the installation fees. After installation we noticed the tires were extremely loud above 40 MPH. We returned and had the tires balanced again and the noise problem continued. It drowned out the cabin and made it difficult to hear anything outside of the vehicle. The poor customer service department made me complete a warranty request which was denied within hours because the warranty doesn’t cover noise. They refused to take any responsibility for this hazardous issue that was previously reported. They claim their tires are quiet on various sites, but this is false. There have been many reports to Arroyo and they are not willing to address the unsafe issue. Various reviews on the internet express the same concerns about excessive noise. I replaced the scary tires with another set and they are very quiet and don’t produce the excess noise like the Arroyo tires. 245/50ZR20 102W

Mar 24, 2025

P245/60R18 UNKNOWN I was driving through residential parking lot and my tire begin to go flat. Before I could even pull over and park, I had to swerve to keep from hitting other vehicles in the lot. Not sure why the tire went flat, but this incident was scary.

Dec 09, 2021

GETTING IN MY VEHICLE ONE DAY NOTICED A BUMP ON THE SIDE OF THE TIRE AND DETERMINED IT WAS PROBABLY THE BELT OR BELTS ON THE INSIDE OF TIRE PROBABLY FAILED. WHEN I WAS LOOKING ONLINE NOTICED THERE WERE RECALLS FOR MANY TIRES IN THE KOMHO TIRE COMPANY PARTICULARLY THE SOLUS LINE IN THAT SPECIFIC YEAR. THIS IS A VERY DANGEROUS SITUATION I AM TOLD,

Jan 13, 2019

POTENTIAL EARLY TIRE FAILURE. THIS TIRE LINE (FEDERAL COURAGIA XUV) IS FIRST MANUFACTURED IN SEPTEMBER 2015, AND ALL FOUR OF MINE HAVE DISPLAYED NOTICEABLE RUBBER CRACKING IN THE TIRE BODY AREA (DOWN INSIDE THE TREAD GROOVES). FORD DEALER AND TIRE DEALER HAVE BOTH STATED THIS IS VERY PREMATURE CONDITION AND ADVISED TIRE REPLACEMENT.

Jul 25, 2017

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

4 complaints

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal was spongy and depressed nearer to the floorboard. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the brake booster, front brake pads, and brake master cylinder had failed and needed to be replaced. The brake booster, front brake pads, brake master cylinder, and approximately six other parts had been replaced. The brake pedal had become loose, causing the brake pedal to depress lower than before. The vehicle had been taken to an independent mechanic where it was diagnosed that the rear brake shoes had failed and needed to be replaced. The vehicle had been repaired. The brake pedal had gradually become more loose almost going to the floor. The vehicle had been returned to the independent mechanic where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 91,000.

Sep 06, 2024

The contact owns a 2013 Ford Edge. The contact stated there was a recall for brakes booster in 2019. The contact stated while driving approximately 35 MPH, the brake pedal was depressed; however, the contact felt as though the brakes were slipping. There were no warning lights illuminated. The contact related the failure to Ford Customer Satisfaction Program: 13N02. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

Sep 06, 2022

The contact's daughter owns a 2013 Ford Edge. The contact stated that while his daughter was at a complete stop, the brake pedal was depressed but felt spongy and failed to respond. There were no warning lights illuminated. The contact’s daughter continued to depress the brake pedal until the brakes responded. The vehicle was taken to an independent mechanic who diagnosed that the whistling sound inside the cab was caused by the vacuum booster and the master cylinder failure. The vehicle was then taken to the dealer who advised that the vacuum booster would be replaced under an unknown recall; however, the master cylinder replacement would be an out-of-pocket expense. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Jan 27, 2022

My 2013 Ford Edge SE Brakes failed in April of 2021. I first had brakes checked after failure incident I was out of town in Salina KS. LAGROON AUTO SVC INC said found nothing, repaired wheel bearing LR $448.71. Had another near miss accident in Kansas City, MO a car ran in front of me car brakes failed to stop, I swerved into next lane in front of car in that lane to avoid accident. Called MOBILE AUTOMOBILE MECHANICS OF KANSAS CITY, I was told it was Brake Master Cylinder and would cost $1,100.00. I rejected that cost. I took vehicle to AAMCO AUTO REPAIR. Brake Master Cylinder was replaced for $387.01. Brakes failed again next day had another mishap with braking. Returned vehicle to AAMCO. Diagnostic done. I was told it was the Anti Lock breaks, and I need to take vehicle to dealer. I took vehicle to Dealer THOROUGHBRED FORD. I gave them diagnostics from AAMCO. I was told there was a Brake Booster recall on my car, and looks like that is maybe what the problem is. Make appointment. I brought car in was told further inspection showed it not brake booster, it is HCU HUDRAULIC CONTROL UNIT. Make another appointment will cost $1,600.00. I cannot afford that much more money. I went home looked on internet about 2013 Ford Edge HCU, found that failed HCU Is a common problem for this vehicle. I called other brake repair shops to see if could get better price was told due to pandemic parts were backed up and would be several months before could receive part. I was in several near misses of having an accident in an fairly new 8 year old vehicle. There is no recall on HCU when this is a common problem that can potentially cause someone their life, like it almost did me. I had to trade this vehicle to REED GMC BUICK because I needed reliable transportation to travel to help my elderly parents. I will also report to other agencies about this problem.

Aug 17, 2021

ELECTRICAL SYSTEM,SERVICE BRAKES

4 complaints

The backup camera works when it feels like it and the monitor glitches when it is working as well as things appear upside down and blurred when in reverse. The camera stays on for a minute after gear is placed in drive. The radio goes in and out. The screen freezes up after disconnecting a hands free call. The brakes feel like they’re locking up when pressed and makes a clunking sound.

Sep 13, 2023

I have a 2013 ford edge and I was driving at 40=45 mph and when I came up to a light the brake peddle went to the floor and was very hard to stop. The result was me having to leave the road to the right to avoid a collision. I took it to ford who stated it needed a brake booster and said my vehicle doesn't qualify for an extended warranty on the booster. Car had 88k miles at time of incident.prior to the incident no lights or signs. After this I hear a loud hissing noise from under dash.

Jul 08, 2023

Crash: 1

DOOR AJAR WILL NOT GO OFF, BECAUSE IF THIS THE DOORS DO NOT LOCK, INTER LIGHTS WILL NOT GO OFF.HEATS UP INTER LIGHT AREA, DRAINS BATTERY.

Aug 28, 2017

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DOOR WAS CLOSED, THE PANEL LIGHT REMAINED ILLUMINATED AS IF THE DOOR WAS STILL OPEN AND THE CHIME SOUNDED CONSTANTLY. WHILE DRIVING APPROXIMATELY 45 MPH DOWNHILL, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED. THE BRAKES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Jun 12, 2015

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

4 complaints

Vehicle will not idle at the correct rpms. Replaced battery and alternator had everything checks by a certified mechanic. The battery light will come on while driving and the car will begin to stall out while driving. Cannot run ac or any electric component in the car. Really scary when you have kids in the car driving down the road and it begins to shut down but still going the same rate of speed.

Aug 16, 2023

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WRENCH WARNING INDICATOR FLASHED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE CODE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN, BUT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Aug 04, 2017

DRIVING FORD EDGE 2013 APPROX. 40 MPH ON HIGHWAY WHEN THE VEHICLE CAME TO ALMOST A DEAD STOP. IT SEEMED AS IF THE BRAKES BECAME FULLY ENGAGED OR THE TRANSMISSION SEIZED. A TRUCK BEHIND US SWERVED AND BRAKED AND ALMOST CRASHED INTO US. MY 2 CHILDREN AND I WOULD HAVE BEEN KILLED. THE VEHICLE SHOOK VIOLENTLY AS IT MOVED ABOUT 2 MPH. I BARELY WAS ABLE TO GET IT OVER TO THE RIGHT, OFF THE HIGHWAY. IT WOULD NOT GO ANY FURTHER. A RED WRENCH ICON LIT ON THE DASH. I TOWED IT TO MIDWAY FORD. SERVICE MANAGER STATED THE THROTTLE BODY PART IS DEFECTIVE AND RECALLED, BUT RESETS ITSELF IF VEHICLE IS TURNED OFF FOR A WHILE, SO IF I DID NOT TURN OFF THE VEHICLE, FORD WOULD FIX IT FOR FREE. SINCE I TURNED OFF THE VEHICLE AND IT RESET, I HAD TO PAY HIM $900 TO REPLACE IT. SINCE I DID NOT HAVE $900, HE ADVISED ME TO DRIVE THE VEHICLE VERY SLOWLY ON THE RIGHT SIDE OF THE ROAD FROM NOW ON, AS A PRECAUTION SO MY CHILDREN OR I DO NOT GET INJURED OR KILLED THE NEXT TIME IT HAPPENS. IF THIS IS FORD'S CRITERIA FOR REPLACING THIS LIFE THREATENING DEFECTIVE PART, THAT IT MUST BE IN ACTIVE DEFECT STATUS WHEN ARRIVING AT THE DEALER, THEN NOT ONLY HAS FORD HAS FOUND A WAY TO BEAT PAYING FOR THE 1.6 MILLION VEHICLES THEY AGREED TO RECALL WITH THIS DEFECT, SINCE YOU CAN'T DRIVE THE VEHICLE AT 900 RPM TO THE DEALER, OR TOW IT WHILE RUNNING, BUT FORD IS GETTING RICH OFF THE RECALL (THE PART IS ABOUT $185 AND TAKES 15 MINUTES TO REPLACE), AND 1.6 MILLION PEOPLE MUST PAY FORD $900 TO FIX A RECALLED DEFECTIVE PART.

Sep 23, 2015

WHILE COMING OFF AN ON RAMP FROM ONE HIGHWAY TO ANOTHER DOING APPROXIMATELY 60 MPH MY 2013 FORD EDGE JERKED, A WRENCH POPPED UP ON MY DASH, AND IT LOST POWER. THE ACCELERATOR DID NOT WORK BUT THE CAR WAS STILL IDLING. LUCKILY I WAS IN THE FAR LEFT LANE AND THERE WAS AN EMERGENCY LANE ON THE LEFT SO I WAS ABLE TO COAST TO A STOP. WHEN I PUT MY CAR IN PARK, TURNED IT OFF AND TURNED IT BACK ON IT WAS LIKE NOTHING WAS WRONG. THE ACCELERATOR WORKED AND THE WRENCH WAS GONE. HOWEVER, THIS HAVE SINCE HAPPENED TO BE TWO MORE TIMES AND LOWER SPEEDS. BOTH TIMES LUCKILY NO ONE WAS BEHIND ME AND WHEN I TURNED THE CAR BACK ON EVERYTHING WORKED. I HAVE SEEN MANY OTHER DRIVERS WHO HAVE HAD THIS SAME ISSUE. IT APPEARS TO BE AN ISSUE WITH THE THROTTLE BODY. THERE SHOULD BE A RECALL. THIS IS EXTREMELY DANGEROUS!

Jul 24, 2015

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

My daughter was driving the car and the vehicle stalled out. A warning light for low oil pressure came on however the oil was change 1 week ago. This is very dangerous because she was on a very busy highway. Also when putting gas in the car it sometimes will not start.

Jul 18, 2023

Car started shaking when I started to slow down at a red light and then loss power in the road. This continued to happen. Finally engine light came on I took it to get scanned came back 02 sensor. I will take it back to the dealer on Tuesday. My car just shutting off with two kids in the backseat going down the road is not okay and a huge safety issue.

Mar 26, 2023

JULY 21, 2019 DRIVING ALONG ON A 35 MPH ROAD AND CAR JUST STOPPED ACCELERATING WHEN PUSHING GAS PEDAL. WRENCH INDICATOR APPEARED AND HAD TO PUT CAR IN NEUTRAL TO SAFELY PULL OVER. CAR DID RESTART AFTER SHUTTING OFF. SAME INCIDENT HAPPENED AN HOUR LATER GOING THE SAME SPEED. WE RESEARCHED AND FOUND THE NUMEROUS OTHER FORD EDGE SAME COMPLAINTS THAT THE THROTTLE BODY WAS IN NEED OF REPLACEMENT. HAD IT REPLACED AND CAR IS RUNNING SMOOTH WITH NO PROBLEMS. THIS WAS A VERY SCARY AND CONCERNING ISSUE. I CAN'T IMAGINE BEING ON THE EXPRESSWAY LIKE OTHERS HAVE EXPERIENCED. FORD MAKE THIS RIGHT AND PUT OUT A RECALL.

Jul 30, 2019

WAS DRIVING APPROX. 45 MPH COMING THRU A 5 CORNERS MAJOR INTERSECTION AT PEAK TRAFFIC TIME OF 5:15PM. DRIVING ON STATE FARM TO MARKET ROAD IN TOWN OF 100K RESIDENTS. HAD BEEN DRIVING APPROX. 3 MILES. TEMP IN 80'S, ROADS DRY. COMPLETE LOSS OF POWER, NEARLY REAR ENDED. CAR CREPT A LITTLE, MOVED TO MIDDLE TURN LANE, STRONG FORWARD LURCH/JERK, YELLOW WRENCH LIGHT ON. PUT CAR IN PARK, TURNED IT OFF. TRIED TO START, NOTHING. SAT ABOUT A MINUTE, TRIED, STARTED. LIMPED TO PARKING LOT. TURNED VEHICLE OFF, SAT FOR ABOUT 20 MINUTES. THEN TOOK ROUTE HOME GOING THRU SUBDIVISIONS WHERE STALL WOULD NOT JEAPORDIZE LIFE. COULD NOT DRIVE TO DEALER AS THAT WOULD INVOLVE HIGHWAY, AND RISK OF FATAL ACCIDENT. I WAS VERY FORTUNATE TODAY, HAVE NEVER BEEN THAT SCARED DRIVING A VEHICLE IN 40 YRS OF DRIVING.

Sep 02, 2016

SEAT BELTS

4 complaints

On April 7th my seat belt receiver (where the seat belt clicks into) broke. It broke with just normal wear and tear, my car has 83K+ miles. The seatbelt would not fully engage and the seatbelt light was coming on every two minutes while driving. I called Downtown Ford (Sacramento) and they said that because my car was outside their 60,000 mile or five year warranty that this part was not covered. I paid to have the part replaced which cost $95.81 for the part and $221 an hour for labor. The total was $324.19

Apr 19, 2023

Passenger Seatbelt locks when pulling out to buckle and rear seatbelt behind driver seat will not lock in the seat belt lock.

Mar 17, 2023

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT CALLED CROSSROADS FORD LINCOLN INC. (1070 VERSAILLES RD, FRANKFORT, KY 40601; (502) 695-1990) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,794.

Dec 08, 2020

MY SENSOR LIGHT FOR DIRIVER SIDE SEAT BELT SHOWS DOOR IS AJAR WHEN DOOR IS SHUT. I HAVE TO OPEN AND SHUT DOOR A COUPLE TIME FOR THE SENSOR TO GO OFF

Jan 27, 2020

ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES

4 complaints

Driver door closed sensor malfunctioning. Can’t get to go off so not sure if door is actually closed or not

Jan 27, 2023

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY UNLOCKED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

Feb 06, 2018

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IN ADDITION, THE ELECTRONIC PANEL FAILED TO FUNCTION PROPERLY ON THE DRIVER'S SIDE AND THE LIFTGATE FAILED TO REMAIN CLOSED. IN ADDITION, THE FRONT AND REAR PASSENGER SIDE DOORS RANDOMLY FAILED TO REMAIN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SENSORS WERE CLEANED. TWO MONTHS LATER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/10/17*LJ UPDATED 06/27/18*JB

Oct 25, 2016

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT LOCK AND THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED DAILY. THE CONTACT HAD TO OPEN AND CLOSE THE DOOR NUMEROUS TIMES BEFORE IT FINALLY LOCKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 22, 2015

WHEELS

4 complaints

LOW TIRE PRESSURE SENSOR LIGHT REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE. DIFFICULT TO DETERMINE IF THERE IS A VALID PROBLEM WITH TIRE PRESSURE - IF I IGNORE THE WARNING LIGHT AND THE TIRES REALLY ARE NOT AT CORRECT PRESSURE, I TAKE THE RISK OF HAVING A BLOW-OUT TRAVELLING AT HIGHWAY SPEEDS.

Jul 04, 2017

CLAD WHEEL RUBBED A CURB WHILE VEHICLE HAD LESS THAN 1000 MILES, LOCAL DEALER ADVISED THIS WASN'T WARRANTED, PAID $1000.+ TO HAVE A NEW RIM ORDERED AND INSTALLED WITHIN LESS THAN TWO MONTHS THIS SAME WHEEL (WITH THE OTHER OWNER DRIVING) RUBBED THE CURB AND ONCE AGAIN, RIM WAS RUINED. IT HAS SHARP JAGS JUST LIKE RAZORS, WE JUST REFUSE TO PAY ANOTHER $1000.+ FOR ANOTHER WORTHLESS RIM WRAPPED IN FOIL. THE OTHER COMPLAINT IS THE FUEL FILL DOOR COVER LATCH IS NO LONGER WORKING, FUEL DOOR STANDS AJAR AT ALL TIMES. PHOTOS OF BOTH ATTACHED. DATES WHEN HAPPENED ARE APPROXIMATE, 1ST WHEEL WAS WITHIN 1ST MONTH OR SO AFTER AUTO WAS PURCHASED. FUEL FILLER DOOR LATCH WAS WITHIN THE PAST MONTH,APPROXIMATELY SEPTEMBER 10, 2016., WE DID NOT KNOW ANYTHING WAS WRONG WITH IT AND A CO-WORKER JUST ASKED WHAT HAD HAPPENED TO IT, WE WERE NOT AWARE ANYTHING WAS WRONG WITH IT. *NOTE, MILEAGE ON NEXT PAGE IS FOR FIRST RIM, PROBABLY SECOND RIM DAMAGE IN PHOTOS, WAS WITHIN ANOTHER MONTH FROM FIRST ONE DAMAGED. DEALER KEPT FIRST RIM AFTER THEY REPLACED IT, DID NOT RETURN TO US. *TR

Oct 18, 2016

THE TIRE PRESSURE IS LOW WAY TO OFTEN.IT SEEMS THE TIRES AREN'T HOLDING AIR.I AIR THEM UP BUT IT HAPPENS EVERY FEW WEEKS.

Oct 27, 2015

THREE OF THE FOUR WHEELS HAVE THE CHROME-PLATING PEELING AWAY. VERY SHARP EDGES WHERE PEELING. SOME WHEELS WORSE THAN ANOTHER. *TR

Jan 12, 2015

STRUCTURE,FUEL/PROPULSION SYSTEM

4 complaints

DRIVERSIDE DOOR LATCH IS MESSED UP,IT IS SHOWING DOORS AJAR WHEN IT IS CLOSED.

Jun 27, 2017

DRIVER DOOR AJAR ALWAYS ON, SOMETIMES DOORS WANT LOCK WITH DOOR AJAR, MAKES CAR UNSAFE INSIDE LIGHTS STAY ON, UNSAFE. ENGINE LIGHT ON, HAS CAME ON TWICE WHILE DRIVING ON HIGHWAY, FIRST CODE CHECK EVAP EMISSION SYSTEM.

Jun 17, 2016

TAKATA RECALL: DRIVER SIDE DOOR SENSOR INDICATOR STAYS ON WHICH CAUSES THE INTERIOR LIGHT TO STAY ON. AT NIGHT IT'S VERY DIFFICULT TO SEE WILL BACKING UP THIS IS VERY UNSAFE AND HAS CAUSE ME TO BACK INTO TRASH CAN. I'M VERY FORTUNATE IT WASN'T A PERSON OR VEHICLE. MY DOORS WILL NOT LOCK THIS CAN BE VERY DANGEROUS DUE TO THE FACT I TRANSPORT DOWN SOME HIGH CRIME AREAS. ALSO MY GAS CAP SEAL DOESN'T SEAL PROPERLY WHEN I GET GAS MY CAR IS HARD TO START.

Mar 28, 2016

THE DOOR OPEN SENSOR COMES ON WHEN I AM DRIVING WHEN THE DOOR IS ACTUALLY CLOSED AND THEN THE INTERIOR LIGHT COMES ON, IT WILL ALSO COME ON WHEN I AM PARKED WHEN IT IS CLOSED. I HAD IT REPLACED WITHIN THE LAST YEAR AND IT IS DOING EXACTLY THE SAME THING AGAIN. ALSO WHEN MY EDGE IS PARKED IN THE GARAGE OVERNIGHT IT WILL SMELL LIKE FUEL IN THE MORNINGS. IT SMELLS LIKE THERE IS A LEAK.

Mar 15, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT ADAPTIVE/MOBILITY

4 complaints

DOOR AJAR WARNING COMES ON WHEN THE DOOR IS SHUT DUE TO FAULTY SENSOR IN DRIVERS SIDE FRONT DOOR. INTERIOR LIGHTS STAY ON CAUSING A HAZARD TO DRIVER AT NIGHT.

Jun 28, 2015

I HAVE A 2013 FORD EDGE SE WITH DRIVER DOOR ISSUE OF NOT LOCKING EVEN IF DOOR IS SHUT. DOOR CHIME COMES ON LETTING ME KNOW THAT THE DOOR IS NOT SHUT EVEN THOUGH IT IS. IF THE DOOR IS NOT REGISTERING WITH THE MODULE SAYING IT IS SHUT WHAT IMPACT WITH THIS HAVE ON THE AIR BAGS GOING OFF WHEN NEEDED. *TR

Oct 22, 2014

DRIVER DOOR SWITCH NOT LETTING MODULE KNOW THE DOOR IS CLOSED. DOOR WOULD HAVE TO BE OPENED AND CLOSED MULTIPLE TIME BEFORE MODULE OR SWITCH WOULD PICK IT UP. WHAT AFFECT WILL THIS HAVE ON THE AIR BAGS IF I NEED THEM? *TR

Oct 22, 2014

GET IN, CLOSE DOOR, START FORD EDGE,...DRIVERS DOOR AJAR LIGHTS, WARNS, CHIMES AND FLASHES PUT IN PARK, DRIVERS DOOR OPEN!! INSTANTLY UNLOCKS _A_L_L_ DOORS AND LIGHTS ALL INTERIOR UP THUS REMOVING ALL SAFETY OF LOCKED DOORS FROM UNLAWFUL AND UNSAFE INTRUSION OF OTHERS!!!! WILL NOT CANCEL OR TURN OFF. FURTHERMORE ENTIRE TIME USING EDGE FOR RELIABLE TRANSPORTATION IS RENDERED USELESS----- WHILE DOORS STAY UNLOCKED, CAN BE OPEN ANYTIME! FORD MOTOR COMPANY SHOULD DO SOMETHING QUICK BEFORE A HORRIBLE INCIDENT HAPPENS STARTING A FLOOD OF LAWSUITS FOR ENDANGERING THE OWNERS OF FORD EDGES!! *TR

Sep 01, 2014

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

3 complaints

The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is truly open or not? We are scared to have passengers sit on that side of the vehicle for fear of the door flying open and causing injury by falling out or other injury because the sensor does not tell us accurately as to whether the door is truly closed all the way or not. It also drains the battery over time due to constantly being on. This problem has been going on for 2 years. We had it looked at by a mechanic. We were told they can replace the sensor, but it would likely go out again because this is a manufacturer defect, and a well known problem for Ford Edges as well as other Ford models, but they refuse to issue a recall. This is EXTREMELY UNSAFE. The other safety concern I have is the need for a recall on our VIN SPECIFIC rear view camera. The screen went blank and then, when it came back on, the image is flipped upside down and has vertical lines across the screen making it extremely difficult to see. This is a crucial component to safety. This happened approximately 1 year ago. This is EXTREMELY UNSAFE as we can back over and KILL someone if we don't go super slow and intensely observe the camera while in reverse. This is even more dangerous in poorly lit places. There were no warnings or sensors indicating a problem with the camera. It just went blank and then PERMANENTLY flipped the image upside down.

Oct 15, 2025

Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.

May 28, 2025

THE DOOR AJAR SWITCH IS NOT WORKING CORRECTLY, MY INTERIOR AND EXTERIOR LIGHTS STAY ON AFTER I LOCK THE DOORS, THE DOOR AJAR CHIME RINGS THE WHOLE TIME I'M DRIVING. THIS IMPEDES VISIBILITY, ATTENTION, AND COULD HAVE ADVERSE SAFETY CONSEQUENCES.

Jul 20, 2016

UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

3 complaints

Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.

Jul 23, 2025

My brakes are hard to press sometimes hard to stop. Jerky and then hard then soft. I read brake booster master cylinder or hcu All Ford's mistakes. Still no recall. I'm outside of the extended warranty because I just bought this 3 months ago and it's over 10 years old only 115000 miles on it. If I die I'm having my family sue ford. Codes p2 195 and p2 197 are now showing after a week and a half of this problem. Taking it to ford Tuesday. Calling customer service Monday. Shame on ford

Jun 02, 2024

I was issued a customer satisfaction program #13N02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. Until master cylinder is repaired, problem will not be resolved! Please remedy by including master cylinder with brake booster 13N02. My brake pedal still goes to floor, I am requesting your immediate response

Feb 21, 2024

POWER TRAIN,BACK OVER PREVENTION

3 complaints

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.

Jul 11, 2025

Flexplate rattle. Tsb from the lawsuits for years 2015 to 2018 days they have to replace the long block. Meaning I’ll have to replace either my transmission or engine and I have already replaced the transmission once in this car. There needs to be a recall and it cover ALL 6f35 transmissions.

Jan 16, 2023

HAD TO HAVE TRANSMISSION REPLACED AT 48,000 MILES. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT JUST SHUT OFF WHILE DRIVING. I WAS ON A CITY STREET DRIVING ABOUT 40 MPH. I HAD TO CALL THE LOCAL POLICE DEPARTMENT TO HAVE THEM COME PARK BEHIND THE CAR BECAUSE MULTIPLE PEOPLE ALMOST HIT ME WHILE STRANDED IN THE MIDDLE OF THE ROAD. OIL PRESSURE LIGHT CAME ON FOR A SINGLE SPLIT SECOND THEN WENT OFF. RIGHT AFTER THE TRANSMISSION GAVE OUT AND ENGINE SHUT OFF AS A WAY TO PROTECT THE MOTOR. I WAS ALMOST HIT BY SEVERAL PEOPLE. I STARTED THE CAR AGAIN AND IT IDLED FINE. AS SOON AS I SHIFTED INTO DRIVE IT SHUT OFF AGAIN. THIS COULD HAVE GOTTEN ME AND MY GF SERIOUSLY INJURED. REAR CROSS TRAFFIC WARNING SIGNALS GO OFF WHEN NOTHING IS AROUND. IT HAPPENS ALL THE TIME AND IS SUPER ANNOYING.

Jan 27, 2021

SERVICE BRAKES, HYDRAULIC,ENGINE

3 complaints

The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle, and the vehicle failed to respond. The brake failure and general warning lights were illuminated. The contact stated that the brakes eventually responded. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle; however, the independent mechanic refused to repair the vehicle. The independent mechanic informed the contact the failure should be covered under recall. The independent mechanic stated that he would be liable if the brakes failed again, and the contact was involved in a crash. The vehicle was then taken to a dealer, where it was diagnosed with brake booster failure. The vehicle received repair for a bent push rod, motor craft, motor, brake fluid, and the upper intake was replaced. After the repair, the failure recurred two more times, and the vehicle was repaired two more times. The vehicle was pending further repairs. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 164,301.

Apr 24, 2025

The contact owns a 2013 Ford Edge. The contact stated while driving and approaching a stop light, the brake pedal was depressed but the vehicle was slow to respond. The contact applied additional pressure to the brake pedal to stop the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was a slice in the vacuum pump and that the brake booster needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to TSB: 13N02. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 180,000.

Jun 11, 2024

The contact called on behalf of a customer who owns a 2013 Ford Edge. The contact stated that the vehicle was taken to an independent mechanic who noticed that there was an abnormal hissing noise detected when the brake pedal was depressed. While driving, the vehicle was hesitating. The check engine warning light was illuminated. The mechanic informed the consumer that the brake booster needed to be replaced. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 105,607.

Feb 08, 2023

POWER TRAIN,SERVICE BRAKES

3 complaints

Brake booster went out twice and had to be replaced both times ( Jan 2022 and Jan 2023). Now I have HCU failure and lost braking. ( Dec. 2024). I also had a drive Shaft failure for inspection ( Oct. 2024). My car has 60,000 miles on it. I contacted Ford Corporation and my Ford dealership and my Vin is not part of the recalls for any of these issues. However my model year and manufacturer location were part of a recall for all three of these systems. My car has been serviced by a Ford authorized dealer each time. My braking system continues to be unreliable and scary to drive.

Feb 19, 2025

THE ABS WENT OUT. BRAKES WENT ALL THE WAY TO THE FLOOR. ON A SEPARATE OCCASION, A BRAKE LINE GAVE OUT AND WAS LEAKING' THAT NEEDED TO BE FULLY REPLACED' POWER BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED' THIS ALL HAPPENED WITHIN 4-5 MONTHS. THE WRENCH IDIOT LIGHT CAME ON AND THERE WAS LOSE OF POWER. IT HAS COME ON MULTIPLE TIMES BUT THEN GOES AWAY AND THEN THE CAR IS FINE.

Mar 23, 2021

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.

Apr 06, 2015

SUSPENSION

3 complaints

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the front axile and both front struts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 177,000.

Aug 06, 2024

DRIVING ON A 3 LANE CITY ROAD IN THE LEFT MOST LANE AT 50 MILES AN HOUR WHEN I HEARD A SNAP. THEN IMMEDIATELY THE STEERING PULLED HARD TO THE LEFT. I FOUGHT IT BACK TO THE RIGHT WHILE BRAKING. EVENTUALLY THE CAR CAME TO A STOP. I GOT OUT OF THE CAR AND SAW THAT THE FRONT LEFT TIRE WAS FLIPPED 90 DEGREES TO THE LEFT AND WHAT APPEARED TO BE THE AXEL LAYING ON THE GROUND. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT THE BALL JOINT HAD BROKEN APART FROM THE REST OF THE DRIVE ASSEMBLY AND RIPPED OUT THE AXEL. THE VEHICLE IS AN ALL WHEEL DRIVE AND HAD 50,000 MILES. PRIOR TO THIS INCIDENT THERE WAS ONGOING ALIGNMENT ISSUES THAT THE DEALER COULD NOT DIAGNOSE.

Oct 28, 2015

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14S393000 (SUSPENSION). THE DEALER PERFORMED THE RECALL REPAIR, BUT THE VEHICLE SHOOK, VIBRATED, AND WAS EXTREMELY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,116.

Aug 12, 2014

VEHICLE SPEED CONTROL,SERVICE BRAKES

3 complaints

About a week ago my brakes on my 2013 Ford Edge Limited became for hard to press. The pedal became stiff. I almost was unable to stop even though I was going extremely slow approaching an intersection that was very busy. I have looked up recalls on this issue with the same description and realize Ford had issued a recall on 2013 Ford Edges however only certain Vin numbers. However, surfing through multiple posts and forums I am finding 100's so far of people that are angry because Ford refused to own up to the fact the all these 2013 Ford Edges are having issues with the Brake Booster which is a major safety issue and should have no cut off period due to the importance of this defective part! I finally wad able to bring my car to the dealer due to the other mechanic's I brought it to are all getting an invalid read when they do the diagnostic test on the car. Now Ford Dealership Jarret Ford in Dade City said it will be $1389. 00 to fix my brake booster. This is highway robbery.

May 13, 2024

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED ARM, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED MAJOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Apr 05, 2017

Crash: 1

Injuries: 1

I WAS DRIVING MY 2013 FORD EDGE WHEN I WENT TO STOP AT A STOP SIGN AND THE BRAKE PEDAL WAS EXTREMELY HARD TO PUSH. THE CAR DID NOT WANT TO STOP, IT SLOWED BUT KEPT ROLLING FORWARD WHILE I WAS STOMPING ON THE BRAKES. IT DID IT AGAIN WHEN I WAS TRYING TO PARK AT A RESTAURANT, THE BRAKE PEDAL WAS STUCK AND I KEPT ROLLING FORWARD TILL THE PEDAL GAVE AND SUNK TO THE FLOOR BOARD AND THE CAR FINALLY JERKED TO A STOP. AFTER THOSE 2 INCIDENTS MY HUSBAND DROVE IT TO THE FORD DEALERSHIP IN TOWN, WHILE HE WAS DRIVING IT HE ALMOST REAR ENDED THE VEHICLE IN FRONT OF HIM. THE DEALER TESTED THE BRAKE BOOSTER AND IT FAILED. THE DEALER REPLACED THE BRAKE BOOSTER. THERE WERE NO WARNING SIGNS THAT THE BRAKES WERE GOING BAD, ALL OF A SUDDEN I COULDN'T STOP MY CAR, I'M REALLY CORNERED THAT THIS COULD HAPPEN AGAIN AND THAT I MAY END UP IN AN ACCIDENT.

Jul 17, 2015

UNKNOWN OR OTHER,ENGINE

3 complaints

On my way to work early morning dark outside the water pump which is timing chain driving failed fluid poured out causing smoke and hard to see out the windshield causing me to have to pull to the side of the road not able to safely see, dark road no traffic 30 miles away from home mechanic told me 3000.00 $ to fix the problem ford should of never built a vehicle like this knowingly that the water pump was not accessible you have to tear the whole engine down, i owe more on the car then what it's worth and to fix the vehicle it would even cost me more then what it is worth. Now I'm making payments on a car that I can not drive

Mar 19, 2023

THE ENGINE WILL NOT START WHEN THE TEMPERATURE OUTSIDE IS HIGH (105+ DEGREES). DURING THE HEAT OF THE DAY, ENGINE WILL NOT START (NO CLICKING, NO SOUNDS, NOTHING). RADIO COMES ON, AIR COMES ON, I AM ABLE TO CHANGE GEARS, ROLL DOWN WINDOWS, ETC. THERE ARE NO ISSUES IN THE MORNING OR EVENING WHEN THE DAY IS COOLER. THE CHECK ENGINE LIGHT DOES COME ON ONLY WHEN I AM HAVING THE ISSUE. ONCE CAR EVENTUALLY STARTS, THE CHECK ENGINE LIGHT GOES OFF.

Jul 07, 2017

VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PRESSED BUT IT NEVER SHUT DOWN. VEHICLE STALLED BUT THE AIR CONDITIONING, RADIO, WINDOWS ETC CONTINUED TO WORK. VEHICLE'S ENGINE STAYED ON AND CONTINUED TO SPUTTER AND THE "YELLOW WRENCH" ENGINE WARNING LIGHT CAME ON. THE VEHICLE WAS IN A STRAIGHT FORWARD MOTION, MOVING LESS THAN 35 MPH, IN USE FOR LESS THAN 5 MINUTES, THE WEATHER WAS HOT AND THE ROADWAY WAS DRY. THE VEHICLE EVENTUALLY STOPPED IN THE MIDDLE OF THE ROADWAY PARTIALLY IN THE INTERSECTION. AFTER SOME RESEARCH, APPARENTLY THERE ARE OTHERS WHO HAVE HAD A SIMILAR EXPERIENCE RESULTING IN THE REPLACEMENT OF THE THROTTLE BODY ASSEMBLY.

May 24, 2016

STEERING,SERVICE BRAKES

3 complaints

On occasion the brake pedal would go to the floor. It has been very unsafe because at first it might happen only once every 2 months. After several times of happening, took to dealer and diagnosed with a abs control assembly bad. Been told 2400 of abs module are on backorder. Cannot drive car and has been at dealership for 2 months. If there are that many of this component on backorder, Ford should be issuing a recall due to real safety issues with vehicle .

Aug 26, 2022

I TOOK MY CAR INTO THE DON DAVIDSON FORD DEALERSHIP IN ARLINGTON TEXAS BECAUSE IT HAS BEEN BREAKING WEIRD, SMELLING FUNNY, SHAKING HARD & LOSING SPEED ON THE FREEWAY(ALL AT ONCE) WHICH IT DOES SPORADICALLY. THE SAID THEY CAN'T REPRODUCE THE PROBLEM SO THERE'S NOTHING WRONG & GAVE IT BACK TO ME ON FRIDAY. I WENT STRAIGHT TO THE MALL & IT DID IT AGAIN SO I TOOK IT BACK IMMEDIATELY. THEY KEPT IT FOR A FEW HOURS & TRIED TO GIVE IT BACK AGAIN, SAYING THAT I DROVE WITH THE EBRAKE ON (WHICH IT WASN'T). NOW I LEFT MY CAR THERE, THEY HAVEN'T DONE ANYTHING & I'M PAYING FOR A RENTAL FOR THE FOURTH DAY BECAUSE I'M AFRAID TO DRIVE MY OWN CAR. FORD CORPORATE OFFICE TOLD ME IT WAS MY DECISION TO DRIVE IT OR NOT & THEY CAN'T HELP. ON THE TRIP TO THE MALL I HEARD A LOUD NOISE WHEN I BRAKE & NOW THE ROTORS ARE MESSED UP TOO. I DON'T KNOW WHAT TO DO, I STILL OWE $34,000 ON MY 2013 FORD EDGE AND IT HAS BEEN RECALLED FOR BRAKE ISSUES BUT THEY WON'T HELP. *TR

Feb 24, 2014

PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE LIGHTS APPEARED, THE CAR VIOLENTLY SHUDDERED, AND THE BRAKE PEDAL WAS STIFF AND DIFFICULT TO PRESS DOWN. THE STEERING COLUMN ALSO SHUDDERED, AND THE WHEEL WAS DIFFICULT TO MANEUVER. THIS OCCURRED AT A SUPERMARKET PARKING LOT LESS THAN THREE BLOCKS AWAY FROM MY HOME. I CALLED MY HUSBAND, WHO REMAINED ON THE PHONE LINE VIA SPEAKERPHONE AS I SLOWLY COASTED THE CAR HOME. I DROVE THE CAR, COASTING THE WAY BACK HOME WITH THE HAZARD LIGHTS ON, SO AS NOT TO HAVE TO USE THE BRAKE PEDAL. THE CAR WAS TOWED TO THE DEALERSHIP, WHERE THEY REPLACED MAJOR SECTIONS OF THE STEERING COLUMN. THE SERVICE MANAGER INFORMED US OF THIS REPAIR, SAYING THAT HE'S NEVER SEEN SUCH A MAJOR MANUFACTURER DEFECT IN A BRAND NEW CAR. THEY MADE THE REPAIR, BUT I AM VERY CONCERNED THAT THIS MAY NOT BE A UNIQUE SITUATION. I AM ALSO CONCERNED THAT BECAUSE THIS MAKE OF CAR IS SO NEW, THAT OTHER PROBLEMS MAY BE OCCURRING THAT HAVEN'T BEEN LOGGED YET... *TR

Aug 10, 2012

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS IS HORRIBLE FOR FORD TO KNOW THIS IS A DEFECT ON THEIR VEHICLE AND NOT BE RESPONSIBLE FOR FIXING IT. SO I WOULD LIKE TO LAUNCH THIS FORMAL COMPLAINT. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THE AIP HAS GONE OUT IN MY VEHICLE AND I HAVE HAD OTHER ISSUES THAT THE FORD WARRANTY HAS SAID DID NOT APPLY. THE VEHICLE WAS IN MOTION WHEN THE LIGHT CAME ON.

Dec 07, 2020

WHILE DRIVING DOWN ROAD (HIGHWAY) CAR GOES INTO A LIMP MODE AND WILL TRUST START SLOWING DOWN AND EVENTUALLY COMES TO A SLOW CRAWL LESS THAN 5 MPG.

Aug 02, 2018

UNEXPECTED LOSS OF POWER AND WRENCH AND PARKING SHIFT MESSAGES SHOWN ON MY SUV DISPLAY. ON 03312018 MY FORD EDGE SPORT AWD 2013 SURPRISED ME WHEN AN UNEXPECTED LOSS OF POWER HAPPEN DURING AN SLOW MOTION IN A SECONDARY ROAD. UNABLE TO MANAGE MY VEHICLE I STOP AT THE NEAREST GAS STATION USING THE SLOPE BACKWARDS IN NEUTRO SHIFT UNTIL REACH THE GAS STATION BEHIND ME. THEN WHEN STOP I BEGAN TO READ VEHICLE BOOK AND SHUT DOWN THE VEHICLE AS RECOMMENDED. AFTER 30 MINS I RESTART THE VEHICLE AND THE LOSS POWER DISAPPEAR REASON WHY I DECIDE TO RETURN BACK TO MY HOME. WHEN I ENTER TO THE CONSUMER REPORT PAGE FROM MY PC AT HOME TO REQUEST INFO FOR ANY RECALL FOR THIS VEHICLE I FIND OUT THAT A RECALL NUMBER EXIST FOR THIS TYPE OF SUV. THE RECALL NUMBER IS 14S10 SINCE AUGUST2014 BUT I NEVER HAS BEEN ADVISED. FEW MONTH AGO I WENT TO THE DEALER FOR A REVIEW OF A PROBLEM BUT THEY DID NOTHING AND SAID THAT THE VEHICLE WAS IN PERFECT CONDITION AVOIDING THEIR RESPONSIBILITY TO TELL ME ABOUT ANY RECALL FOR THIS PROBLEM. I STILL EXPERIMENTING THE SAME SITUATION SINCE 03312018, RISKING MY LIFE AND THE LIFE OF OTHER PEOPLE IN THE ROAD AS MY SUV CONTINUES WITHOUT LOSING POWER BUT TAKEN THE PERTINENT PRECAUTION. I STILL VERY WORRY AS THE CONSUMER REPORT STATED THAT IN ADDITION THIS FAILURE MAY CAUSE THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED DESPITE THE TRANSMISSION BEING PLACED IN PARK.

Apr 03, 2018

STEERING,SERVICE BRAKES,ENGINE

3 complaints

THE VEHICLE FAILED TO BRAKE PROPERLY AND MAINTAIN ITS DISTANCE.

Nov 14, 2020

Crash: 1

I HAVE TWO MAJOR PROBLEMS AND SAFETY ISSUES WITH THIS CAR. FIRST IS THE POWER BOOSTER, WHICH IS COVERED UNDER EXTENDED WARRANTY. SYMPTOMS OF BOOSTER ISSUE ARE SPONGY BRAKES THAT THEN WENT HARD WITH LITTLE RESISTANCE ACCOMPANIED BY HISSING SOUND COMING FROM BRAKES. THE SECOND ISSUE IS A DEFECTIVE THROTTLE BODY. THREE TIMES IN AS MANY DAYS WHEN FOOD IS ON BRAKE, THE BRAKE PUSHES BACK ESSENTIALLY HAVING LOST POWER BRAKES AND REQUIRING BOTH FEET FIRMLY PRESSED ON BRAKE TO EVEN REMOTELY SLOW CAR DOWN, UNABLE TO COMPLETELY STOP VEHICLE, AT THE SAME TIME I LOSE POWER STEERING AND CANNOT CONTROL DIRECTION OF CAR, THE WARNING LIGHT "LOW OIL PRESSURE" ILLUMINATES ON THE DASH. THIS DOES NOT SEND CAR INTO SO CALLED "LIMP HOME" MODE IT RENDERS THE CAR ESSENTIALLY INOPERABLE. IF I TURN THE CAR OFF AND THEN BACK ON AGAIN IT RETURNS TO NORMAL DRIVING FUNCTION....UNTIL IT HAPPENS AGAIN. I'VE BEEN LUCKY THAT THIS HAPPENED BACKING OUT OF MY DRIVEWAY AND IN STRAIGHT LANE STOP AND GO TRAFFIC ON CITY STREETS. HAD THIS HAPPENED WHEN I WAS DRIVING ALONG A CURVY MOUNTAIN ROAD, ALONG THE COAST OR ON A LOS ANGELES FREEWAY MOVING 65 MPH..I DOUBT I WOULD HAVE BEEN SO LUCKY. I CANNOT BELIEVE THE THROTTLE ISSUE IN THE EDGE IS NOT COVERED UNDER THE EXTENDED WARRANTY GIVEN TO OTHER FORD MODEL CARS OR EVEN MORE THAT THIS ISN'T A SWEEPING SAFETY RECALL. I AM RISKING LIFE AND LIMB OF MYSELF AND MY TWO YOUNG CHILDREN DRIVING THIS CAR. THIS IS MY FIRST FORD AND WILL PROBABLY BE MY LAST. FORD SHOULD BE ASHAMED OF THEMSELVES.

May 26, 2016

WAS DRIVING DOWN THE ROAD AND THE FIXING TO TURN AND THE ENGINE SHUT DOWN AND LOST ALL POWER TO STEERING AND BRAKES AND THE ENGINE LOW OIL PRESSURE LIGHT DISPLAYED ON DASH. VEHICLE STARTED BACK UP AFTER A WHILE BUT HAD THE CAR TOWED IN ANYWAY TO DEALER. THE DEALER SAID THEY COULDN'T DUPLICATE THE PROBLEM AND GAVE US THE CAR BACK. THE COMPUTER SHOULD HAVE STORED THE PROBLEM YOU WOULD THINK. THIS IS THE 3RD TIME WE HAVE HAD THIS CAR FOR DIFFERENT PROBLEMS AT 24000 MILES. THIS WILL PROBABLY HAPPEN AGAIN AND SOMEBODY WILL PROBABLY GET HURT AND THEN FORD IS GOING TO HAVE A BIG PROBLEM ON THEIR HANDS. SCARED TO EVEN DRIVE THIS LEMON NOW. *TR

Oct 12, 2014

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

3 complaints

WHILE DRIVING IN TOWN CAR LOST POWER AND LIMPED ALONG. YELLOW/ORANGE WRENCH LIGHT CAME ON. PULLED OVER TURNED ENGINE OFF THEN RESTARTED, WORKED FINE. MANUAL SAID POWER TRAIN LOSS OF POWER. THREE TIMES IT'S HAPPENED AND FORD CAN'T FIND CODE TO DETERMINE PROBLEM. NO CONFIDENCE IN CAR. IF HAPPENED ON HIGHWAY AT HIGH SPEEDS THERE PROBABLY WOULD HAVE BEEN MAJOR ACCIDENT

Aug 20, 2020

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE THROTTLE BODY MALFUNCTIONED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SLIGHTLY AND THE VEHICLE RAPIDLY LUNGED FORWARD INDEPENDENTLY. DUE TO THE FAILURE, THE CONTACT STRUCK THE DASHBOARD AND WAS INJURED. MEDICAL ATTENTION WAS NOT RECEIVED. HUB CITY FORD IN LAFAYETTE, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Apr 03, 2018

Injuries: 1

CAR WILL STALL AND GO INTO LIMP MODE, YELLOW WRENCH APPEARS ON LEFT HAND DISPLAY. THIS HAS HAPPENED TWICE WITHIN THE LAST 3 MONTHS, ONCE IN THE MIDDLE LANE OF A RUSH HOUR FREEWAY TRAVELLING AT 40MPH. I WAS LUCKY TO GET ACROSS TO THE SHOULDER BEFORE I LOST ALL MOMENTUM. NO RESPONSE WHEN PUSHING THE ACCELERATOR, ENGINE SHAKES BADLY. HAVE TO RESTART THE CAR IN ORDER TO CONTINUE TRAVEL. ALL RESEARCH POINTS TO FAULTY ELECTRONIC THROTTLE BODY. FORD SERVICE CENTER ADVISERS AGREE BUT REFUSE TO PERFORM REPAIR UNDER WARRANTY AS THERE ARE NO CODES. THE CODES GET WIPED AFTER RESTARTING THE ENGINE.

Oct 11, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

VEHICLE DOOR AJAR WARNING LIGHT APPEARS ON DASH AS A BRIGHT RED WARNING WHEN DOOR IS ACTUALLY CLOSED. LOUD BEEPING WARNING SOUND CONTINUALLY SOUNDS OFF WHILE DRIVING, CAUSING A DISTRACTION MAKING UNSAFE TO DRIVE. DRIVER IGNORES OTHER WARNING BANNERS AND ALERTS BECAUSE THIS "DOOR AJAR ALERT" IS CONSTANTLY ON AND RINGING. THE DRIVER AND PASSENGERS ARE IN DANGER BECAUSE THE SAFTEY AUTOMATIC DOOR LOCKS DK NOT LOCK WHILE DRIVING. THE DRIVER CANNOT LOCK DOORS WITH KEY FOB BECAUSE THE DOOR SENSOR SHOWS THE DOOR IS AJAR. DOME LIGHTS ARE CONSTANTLY ON WHILE DRIVING MAKE IT VERY DIFFICULT DRIVING AT NIGHT, IMPEDING SIGHT OF STREET SIGNS, STREET MAINTENANCE WORKERS, OTHER VEHICLES, AND PEDESTRIANS.

Jul 10, 2020

ALL THE CAR SENSORS HAVE GONE OUT IT SAYS THE DOORS ARE OPEN AT ALL TIME EVEN WHEN CLOSED TIGHTLY THE LIGHTS COME ON AND GO OFF ON THEIR OWN WHEN IT'S PARKED AND THE ENGINE IS SHUT OFF THE ENGINE OIL LIGHT POPS ON AND OFF THE AIR PRESSURE LIGHT STAYS ON THE AIR BAG LIGHT GOES ON AND OFF THE BACK UP CAMERA HARDLY EVER WORKS. THE HEAD LIGHTS HAVE DROPPED DOWN AND ONLY SHINE OUT ABOUT A 15 FEET AHEAD OF YOU WHILE DRIVING.

Oct 10, 2018

DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT!INTERIOR DOME LIGHTS STAY ON AND IT TELLS YOU TO SHIFT THE CAR TO PARK. DOES NOT MATTER HOW MANY TIMES YOU SHUT THE DOOR IT IS STILL SENSING IT IS OPEN. I HAVE TO SHUT THE DOOR MULITPLE TIMES AND USE THE KEY FOB UNTIL THE LIGHTS GO OFF SO THE BATTERY DOES NOT RUN DOWN. YOU CAN SHUT THE DOOR AND FINALLY GET IT TO TURN OFF, THEN START DRIVING AND IT WILL TELL YOU TO SHIFT TO PARK THAT THE DOOR IS AJAR AND THE DOME LIGHTS COME ON. THE ESTIMATE FROM THE DEALER TO REPAIR IS $500.00. THIS IS A MAJOR SAFETY CONCERN BECAUSE MY DOOR WILL NOT LOCK WHILE IT IS SHOWING ITS AJAR AND I HAVE CHILDREN IN THE BACK SEAT THAT COULD OPEN IT, IT IS VERY DISTRACTING, FRUSTRATING AND WHEN IT HAPPENS AT NIGHT MY LIGHTS WILL NOT GO OFF AND YOU CAN NOT SEE CLEARLY. I HAVE SEEN SO MANY COMPLAINTS REGARDING THIS AND IS VERY DISAPPOINTED THAT FORD IS NOT CONCERNED AS WELL!!!!

May 23, 2016

STRUCTURE,UNKNOWN OR OTHER

3 complaints

THE DOOR AJAR WARNING WILL NOT GO OFF WITH THE DOOR CLOSED . IT WILL DO IT AFTER DRIVING FOR A FEW MILES AND WHEN FIRST STARTED. I CAN NO LONGER LOCK MY CAR AT NIGHT BECAUSE THE ALARM WILL GO OFF DUE TO THIS ISSUE AND WAKE EVERYONE UP. I HAVE BEEN READING MANY COMPLAINTS ABOUT THIS ISSUE,AND FOR AS MUCH AS THESE CARS COST , I CAN'T BELIEVE FORD HAS NOT ISSUED A RECALL TO FIX IT. THIS IS A SAFETY HAZARD DUE TO ME NOT BEING ABLE TO LOCK MY DOORS AT NIGHT, AND BECAUSE WHILE DRIVING, THE DOORS UNLOCK. PLEASE EXPEDITE THIS INVESTIGATION FOR MYSELF AND THE THOUSANDS OF OTHERS THIS HAS AFFECTED.

Jun 09, 2017

FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY ON

May 31, 2016

DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED, INTERIOR LIGHT STAYS ON, INABILITY TO LOCK DOORS WHILE IN VEHICLE.

Jul 03, 2015

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

3 complaints

THE DOOR SENSORS IN THIS VEHICLE DO NOT SENSE THAT THE DOOR IS CLOSED WHEN IT IS. THIS LEADS TO BEING UNABLE TO LOCK THE DOORS WHILE DRIVING, IT ALSO CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHEN THE CAR IS OFF EVEN AFTER THE DOOR IS CLOSED AND THE CAR IS LOCKED WHICH DRAINS THE BATTERY. OCCASIONALLY, THE DOOR WILL SENSE THAT IT IS CLOSED AFTER SLAMMING IT. THIS HAS LED TO AN ARM INJURY THAT I SUSTAINED WHEN ATTEMPTING TO DO THIS REPEATEDLY FROM THE INSIDE OF THE VEHICLE. THIS IS AN ONGOING ISSUE AND NOT A ONE-TIME OCCURRENCE.

May 23, 2017

CONTROL PANEL STATES DOORS AJAR AND LIGHTS WON'T TURN OFF OR DOORS WON'T LOCK. DOME LIGHT STAYS ON AND CREATES DANGEROUS CONDITIONS AT NIGHT WHEN TRYING TO BACK OUT OR WHILE DRIVING. LIGHTS WILL ALSO COME BACK ON WHEN STOPPED AT STOP LIGHT AND WON'T GO BACK OFF UNTIL A CERTAIN RATE OF SPEED HAS BEEN MET DUE TO THE SYSTEM THINKING THE DOOR IS AJAR WHEN IT'S NOT. DOORS WILL ALSO NOT LOCK WHEN CAR IS OFF AND DOME LIGHT STAYS ON DRAINING BATTERY TILL THE BATTERY IS DEAD SITTING IN PARKED POSITION. IT IS ALSO CLIMATE SENSITIVE AND IS WORSE ON COLD OR HUMID DAYS. BOTH THE DRIVER AND THE DRIVERS PASSENGER DOOR IS AFFECTED AND CREATES EXTREMELY DANGERS DRIVING CONDITIONS. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS AND CONTINUES TO GET WORSE.

Mar 14, 2017

27500 MILEAGE STATIONARY AND IN MOTION INTERIOR LIGHT WILL NOT GO OUT, DRIVER DOOR LIGHT AJAR WHEN STATIONARY AND IN MOTION, INTERIOR LIGHTS COME ON WHEN VEHICLE IS IN NO MOTION AND KEYS ARE TAKEN OUT IGNITION , ENGINE LIGHT ON WHEN STATIONARY AND IN MOTION

May 06, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

3 complaints

DOOR AJAR DRIVERS SIDE WILL NOT GO OFF, LIGHTS REMAIN ON, UNABLE TO GET THEM OFF. INABILITY TO LOCK DOORS, DOME LIGHT REMAINS ON CAUSING NIGHT DRIVING HAZARD, FALSE DOOR AJAR PREVENTS DRIVER FROM KNOWING REAL DOOR AJAR SITUATION

Nov 03, 2015

2013 FORD EDGE WITH 30,000 MILES ON IT. DOOR AJAR ALARM AND LIGHT COME ON AFTER VEHICLE IS UNDERWAY. OVERHEAD LIGHTS COME ON BLINDING DRIVER AT NIGHT. LIGHTS AND SWITCH REMAIN ON DESPITE REPEATED ATTEMPTS TO SLAM DOOR WHILE DRIVING. SMELL OF GASOLINE WHILE IDLING INDICATES FUEL LEAKING FROM SYSTEM POSING FIRE HAZARD. DEFECTIVE PARTS CREATE DANGEROUS SITUATION FOR DRIVER AND PASSENGERS.

Sep 09, 2015

DOOR AJAR LIGHT COMES ON WHEN DOOR IS OBVIOUSLY CLOSED. IT CAN TAKE UP TO 10-15 SLAMS TO GET THE LIGHT TO GO OFF. ANNOYING ALERT TONE GOES OFF UNTIL IT'S CLOSED AND DOME LIGHT STAYS ON. ALSO, CAR WILL NOT LOCK IF DOOR DOES NOT REGISTER AS CLOSED. THIS PROBLEM HAS PERSISTED FOR OVER A YEAR, BUT ODDLY GOES AWAY DURING THE WINTER MONTHS. JUST NOW, MY WINDSHEILD WIPERS WON'T TURN OFF. I DON'T KNOW IF THESE ISSUES ARE RELATED, BUT IT ALL SEEMS ELECTRICAL IN NATURE.

May 11, 2015

STEERING,ENGINE

2 complaints

Since the day I bought my 2013 Edge I have had nothing but problems ranging from Backup Camera always has a distorted image, appears upside down or it will just be blank. For the last year I have had my car looked at, changed everything that could possibly be changed to now my car can be going down the road running 55-60 MPH and the car will just shut down and flash random warnings on the dash but the scariest & most unsafe part is how the steering wheel locks up or I lose power steering making it hard to move or coast off the road to safety. At this point I don't know what else to do. Questions below are asking for dates but unfortunately there are so many dates that my car does this as it happens almost daily so I will put date for the last day I drove it. Right now it has been sitting at a mechanic's place for the last 3.5 weeks.

Sep 20, 2025

COMING INTO WORK, IN BEGINNING TO TURN A CORNER THE STEERING WHEEL BEGAN TO SUDDENLY LOCK UP AND HAD TO LITERALLY FORCE IT TO TURN CORNER. IN TURNING THAT CORNER THE CAR COMPLETELY SHUT DOWN AND I DRIFTED INTO A GRASS AREA OUT OF TRAFFIC. THANKFULLY I WAS IN A LOW MPH SETTING. NOW 3 DAYS PRIOR TO THIS THE CAR HAS BEEN HAVING PROBLEMS STAYING IN PARK. EMERGENCY BRAKE HAS TO BE PUT ON BECAUSE THE CAR DRIFTS OUT OF PARK. 2 WEEKS PRIOR WE HAVE HAD THE O2 SENSORS REPLACED AS WELL AS THE BRAKE CYLINDERS ON THE CAR DUE TO HAVING TO FULLY JAM DOWN ON THE BRAKES IN ORDER FOR THE CAR TO STOP.

Aug 01, 2019

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.

Feb 07, 2025

2013 FORD EDGE CURRENT ISSUE: WITHOUT ANY WARNING BRAKES STARTED HISSING AND SCREECHING. IN THE SAME DAY THE BRAKES WERE HARD TO PRESS AND DID NOT STOP THE CAR AND THEN THEY WERE LOOSE TO THE FLOOR, BUT THEY DID NOT STOP THE CAR. I GOOGLED AND FOUND OUT THAT SOME VEHICLES WITH THE SAME YEAR 2013 HAVE A RECALL, BUT MY VIN WAS NOT INCLUDED. THE SYMPTOMS LEAD TO A FAILING BREAK BOOSTER. MY CARS INFORMATION SYSTEM CHECK DOES NOT SHOW ANY WARNINGS, BRAKES SAY OK, BUT I AM NOT ABLE TO DRIVE MY CAR. THE BRAKES ARE NOT GRINDING. TWICE I HAD TO SWERVE ONTO THE SHOULDER OF THE HIGHWAY TO AVOID REAR ENDING THE CAR IN FRONT OF ME. THIS IS FRIGHTENING TO OCCUR TO ANYONE WITHOUT A SYSTEM WARNING.

Jul 11, 2019

ELECTRICAL SYSTEM,VISIBILITY/WIPER

2 complaints

LIGHT KEEPS COMING ON WHILE DRIVING, SAYING LEFT PASSENGER DOOR IS NOT CLOSED. SHORTLY AFTER THAT STARTED THE WIPERS STARTED COMING ON BY THEMSELVES ONCE THE CAR IS STARTED. WE DO NOT HAVE AUTOMATIC WIPERS. WHILE LOOKING ONLINE TO TRY TO FIGURE OUT WHY THIS WAS HAPPENING, DISCOVERED MANY OTHER PEOPLE HAD THE SAME PROBLEM ON THIS YEAR, MAKE & MODEL. THERE SHOULD BE A RECALL ON THIS SINCE THERE ARE SO MANY!

Feb 03, 2021

REAR DOOR SENSOR WILL NOT GO OFF, RESULTS IN DOME LIGHT STAYING ON RUNNING BATTERY DOWN. WIPERS WILL NOT SHUT OFF

Oct 30, 2017

SERVICE BRAKES,FUEL/PROPULSION SYSTEM

2 complaints

THE BRAKE PEDAL ACTS AS IF THERE IS AIR IN THE LINE OR THE NEED TO BE BLED. THE BRAKE PADS ARE FAIRLY NEW CHANGED THIS YEAR. THE NEXT STOP STARTS THE SAME THEN THE PEDAL GOES TO THE FLOOR. THE OTHER ISSUE IS THE ENGINE OIL PRESSURE LIGHT COMES ON. THE IDLE ID EFFECTED BY THIS AND THE ENGINE NEARLY STALLS.

Oct 10, 2020

FIRST MY ENGINE LIGHT WAS FLASHING WHEN ACCELERATING ONTO FREEWAY, THEN EVENTUALLY STAYED SOLID. CODE CAME BACK AS AIR SENSORS. I REPLACED O SENSORS UP AND DOWN LEAN BANK 2S, AND THE BRAKE BOOSTER WENT OUT ON ME COMPLETELY, FOLLOWED BY CAR STALLING EVERYTIME BRAKE WAS APPLIED FOR LONGER THEN 15 SECONDS ON AND OFF . LONG STORY SHORT PAID 2,000 ON REPAIRS. THEN ALL THE SUDDEN ENGINE LIGHTS BACK ON FOLLOWED BY LOW TONE RUMBLE AND POWER LOSS WHEN ACCELERATING TO FAST. I ALREADY REPLACED SPARK PLUGS AND COIL PACKS ALL 6, AIR FILTER AND HAD 3 OIL CHANGES. SAD PART JUST PURCHASED THE CAR 7 MONTHS AGO. HAVOC MODULE TO CHANGE AC TO HEAT ALSO WENT OUT ON BOTH SIDES BUT I DISCONNECTED AN RECONNECTED BOX ON BOTH SIDES TO FIX MYSELF .DON'T KNOW IF IT MAKES A DIFFERENCE ON AIR PRESSURE NEEDED FOR ENGINE.

Aug 03, 2018

POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

TL* THE CONTACT'S AUNT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND TURN OFF THE IGNITION. THE VEHICLE WAS RESTARTED AND THE WARNING LIGHT WAS NO LONGER DISPLAYED. THE VEHICLE WAS TAKEN TO KOONS FORD LINCOLN OF ANNAPOLIS LOCATED AT 2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 131,995.

Sep 01, 2020

DOOR LATCH SYSTEM MALFUNCTION. THIS TRIGGERS A DOOR ADJAR SIGNAL IN THE VEHICLE. THIS ULTIMATELY KEEPS THE INTERIOR LIGHTS ON AND PROHIBITS YOU FROM LOCKING THE DOORS OF THE VEHICLE

May 29, 2017

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

MY 2013 FORD EDGE RANDOMLY STALLS DOESN'T MATTER IF I'M TURNING GOING SLOW OR STRAIGHT AND GOING FAST. THE WRENCH LIGHT WILL SHOW UP. I USUALLY STOP, SHUT IT DOWN AND RESTART IT. IT'S PRETTY FRIGHTENING. I BROUGHT IT TO THE REPAIR SHOP AND THEY SAID IT MIGHT BE THE THROTTLE BOTTLE. GOT THAT CLEANED UP WHICH WAS TO DIRTY AND STILL STALLING.

Oct 29, 2019

ON 6 OCCASIONS NOW MY 2013 FORD EDGE WHILE DRIVING HAS THROWN UP A CHECK ENGINE SIGN AND THE CAR WILL JUST PRETTY MUCH DIE WHILE IN HEAVY TRAFFIC TO THE POINT THAT I AM BARELY MOVING. THEN SECOND TIME IT HAPPENED I TOOK IT TO FORD THEY SAID IT WAS THE BATTERY SO I BOUGHT A NEW BATTERY AND STILL SINCE THEN IT CONTINUES TO DO IT ALL OF THESE WAY BEFORE MY WARRANTY WAS UP BUT FORD COULD NEVER FIND ANYTHING WRONG WITH IT ON THE OTHER OCCURRENCES. ON 8/18/2018 THE CAR THREW UP A WRENCH SIGN AGAIN WHILE DRIVING AND THE CAR PRETTY MUCH SHUT DOWN I BARELY MADE IT OFF THE SIDE OF THE ROAD BEFORE BEING HIT BY ANOTHER CAR. ALL OCCURRENCES HAVE BEEN ON THE INTERSTATE HAD IT NOT BEEN FOR LUCK I DON'T KNOW HOW I KEPT FROM BEING HIT DUE TO THE CAR PRETTY MUCH WOULD ONLY ROLL BECAUSE PRESSING ON THE GAS DID NOT GOOD. ONCE TO SAFETY AND PULLED OVER TO RESTART THE CAR IT WOULD START AND BE OKAY THEN SEVERAL WEEKS SOMETIMES MONTHS IT WOULD DO IT AGAIN. LAST OCCURRENCE WAS 8.18/2019

Aug 19, 2018

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

THE ENGINE STOPPED WHILE IN MOTION (ON MULTIPLE OCCASIONS), USUALLY WHEN COMING TO A STOP OR TURNING. I LOST STEERING CONTROL AS WELL. THE ERROR "LOW ENGINE OIL PRESSURE" APPEARED ON PANEL. AFTER PUTTING CAR IN PARK AND ATTEMPTING TO RESTART THE CAR, IT USUALLY WOULD RESTART RIGHT AWAY. ON ONE OCCASION, IT TOOK 2 ATTEMPTS TO START IT. FORTUNATELY, THERE WEREN'T ANY CARS DIRECTLY BEHIND ME OR IT WOULD'VE LIKELY CAUSED AN ACCIDENT. A MECHANIC CLEANED THE THROTTLE BODY, REPLACED A PLUG, AND REPLACED A MISFIRING CYLINDER. THE ISSUE HAS NOT HAPPENED AGAIN IN THE 2 DAYS SINCE THEN.

Oct 03, 2019

THIS IS NOW THE SECOND TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. CAR IS AT THE DEALERSHIP AS I TYPE AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT OR HOW IT'S NOT HARD CODED SOMEWHERE IN THE COMPUTER SYSTEM THAT THE CAR JUST CUT OUT AT 5MPH. THE FIRST TIME I WAS OKAY AS NO ONE WAS IN FROM OF ME. THIS TIME I ALMOST WIPED OUT 2 CARS IN A PARKING STRUCTURE WHILE ON A DOWN HILL RAMP. *TR

May 05, 2015

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

MY CAR WILL ALL OF A SUDDEN STOP EXCELS RATING AT HIGH SPEEDS. THE RPMS INCREASE AS THE SPEEDS DECREASES. THE FORD DEALERSHIPS CAN NOT FIGURE IT OUT AS IT HAS TO BE DOING IT. IT CAN HAPPEN 30 MINUTES INTO DRIVING AND THEN MAYBE 1.5 HOURS IS, THERE IS NO CONSISTENCY. IT HAS HAPPENS FOR THE PAST YEAR. AND NOW TRACING FOR THE PAST SUMMER IT IS VERY ANXIOUS DRIVING THIS CAR. I AM NOT SURE MY CAR WAS CLEARED REALLY WITH ALL THE RECALLS.

Aug 24, 2019

2013 FORD EDGE WENT INTO LIMP HOME MODE. THE ACCELERATOR PEDAL DID NOT WORK. THE CAR IDLED ROUGHLY AND HAD NORMAL A/C, BRAKES AND STEERING. THE CAR WAS GOING 55 MPH ON A CROWDED ROADWAY.

Aug 16, 2018

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

THERE IS A LEAK/CRACK IN THE FUEL NECK. EVERY TIME I REFUEL THE VEHICLE, IT WILL NOT START RIGHT AWAY. AFTER A MINUTE IT WILL START. THE DEALER RECOMMENDED I SPEND $600 TO REPLACE IT. ALSO, DRIVER WINDOW IS SCRAPING WHEN IT GOES UP AND OUTSIDE DECORATIVE PANEL PAINT IS FADING.

Jun 23, 2019

FUEL ODOR IN CABIN. EVERY TIME I PUT GASOLINE ON IT, WHEN TRYING TO TURN ON, IT FAILS AND I HAVE TO TRY SEVERAL TIMES. WHILE PARKED IT TURN OFF BY IT SELF AND A RED NOTIFICATION SAYING SOMETHING LIKE OIL PRESSURE APPEARS. I WENT TO DEALER AND THEY SAY IS OK. I ENTERED THE VIN IN YOUR SITE AND THERE ARE 2 RECALLS. DEALER NEVER CONTACT ME ABOUT THAT.

Oct 10, 2016

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

WHY DRIVING 40 MPH THE CAR ENGINE LIGHT FLASHED ON OIL PRESSURE LOW. THE ENGINE SHUT OFF AND THE STEERING LOCKED UP MAKING IT IN POSSIBLE TO GET THE CAR OFF THE ROAD. THIS IS EXTREMELY DANGEROUS. I HAD JUST DRIVEN ON 4 HWYS TO GET HOME 50 MINUTES. WHAT IF THIS HAPPENS WHY SOMEONE IS ON THE HIGHWAY.

Jul 04, 2018

2 WEEKS AFTER I BOUGHT MY EDGE I WAS ATTEMPTING TO PARALLEL PARK AND WHEN MY ENGINE FAILURE LIGHT FLASHED AND MY CAR JUST TURNED OFF. I HAVE A PUSH BUTTON START SO I HAD TO PRESS THE BRAKE AND ATTEMPT TO TURN THE CAR ON AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT. SO AGAIN IN APRIL AND AGAIN A WEEK AGO ONCE WHEN I WAS DRIVING ON A NORMAL STREET (45 MPH) AND WHILE I WAS DRIVING DOWN THE FREEWAY (75 MPH) MY CAR JUST TURNED OFF AND STATED ENGINE FAILURE LOW OIL. THE 2ND TIME IT HAPPENED MY CAR HAD 4,000 MILES ON IT AND 5,000 MILES THE 3RD TIME. I TOLD THE DEALERSHIP MY ISSUES AND THEY TOLD ME THEY COULDN'T FIND THE PROBLEM AFTER HAVING MY CAR FOR JUST 24 HOURS. YOUR RIGHT, IT'S AN INTERMITTENT ISSUE SO IT'S NOT JUST GOING TO HAPPEN WHILE YOU TOOK MY CAR AND DROVE IT 100 MILES. NONE THE LESS I SHOULDN'T HAVE TO BE DEALING WITH THIS IN A VEHICLE I PAID OVER 40K FOR. THE OWNER OF AVIS FORD, [XXX] TOLD ME IT WASN'T THAT BIG OF A DEAL BECAUSE IT ONLY HAPPENED 3 TIMES IN 5 MONTHS. MY CAR TURNING OFF WHILE DRIVING IS A HUGE DEAL AND I COULD HAVE DIED ANY OF THOSE TIMES. ENGINE FAILURES IN A VEHICLE THAT IS BRAND NEW IS A HUGE DEAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 15, 2013

ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER

2 complaints

PURCHASED CAR JAN 2017, STARTED HAVING TROUBLES 5 MONTHS LATER + SUNROOF WON'T OPEN, THEN WHEN DOES, WON'T CLOSE. GO TO PUT IN PARK, TELLS YOU CAR ISN'T IN PARK WHEN IT IS AND SEAT WON'T MOVE! AIRBAG LIGHT COMES ON AT RANDOM AND STAYS ON. OF COURSE IT GOES OFF WHEN YOU TAKE IT TO THE DEALERSHIP! LOW AIR TIRE PRESSURE LIGHT COMES ON AND STAYS ON NO MATTER THE TEMPERATURE OUTSIDE. NO PROBLEM WITH TIRES... TRYING TO TALK TO ANYONE ON THE CARS PHONE FEATURE HASN'T WORKED SINCE WEEK 2... KEEPS DROPPING CALLS EVEN WHEN SITTING IN THE SAME PLACE WHICH IS EXTREMELY FRUSTRATING WHEN TALKING TO MY TRUCK DRIVER HUSBAND! HAPPENS WHETHER DRIVING OR STATIONARY! REALLY STARTING TO FEEL LIKE WE GOT STUCK WITH A LEMON HERE AND NO MONEY FOR ANOTHER CAR!

Sep 28, 2017

DRIVER DOOR AJAR LIGHT STAYS ON LONG AFTER CAR IS PARKED OR DRIVING ALONG WITH INTER LIGHTS STAY ON TIRE PRESSURE SENSOR STAYS LOW PRESSURE RANDOM TIMES COLD OR HOT WEATHER

Jun 06, 2017

EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES

2 complaints

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN STARTING THE VEHICLE, THE DRIVER'S DOOR SENSOR WOULD CHIME AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE CONTACT STATED THAT THE DOOR WOULD NOT LATCH CORRECTLY. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 472-7109) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S DOOR LATCH SENSOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS LATER. UPON EXITING THE VEHICLE, THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED FOR A LONG PERIOD OF TIME. THE CONTACT WOULD HAVE TO START THE VEHICLE AND TURN THE VEHICLE OFF TO RESET THE INTERIOR LIGHTING TO TURN OFF. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Sep 26, 2017

MY 2013 FORD EDGE SUV IS IN THE FORD SHOP AS I WRITE THIS ? IT'S BEEN THERE SINCE FRIDAY, DUE TO A LATCH ISSUE ? WHICH IS A FORD PART MALFUNCTION. (A BAD PART) A PART THAT WILL NOT LAST AND MAY NEED TO BE REPLACE AGAIN.. I GOOGLE IT FRIDAY AND SAW THERE ARE SO MANY COMPLAINTS ON THE PART, I DON?T UNDERSTAND WHY IT?S NOT RECALLED OR THE FORD COMPANY I BOUGHT IT FROM CAN?T JUST REPLACE IT. FORD WANTS $484 FROM ME TO REPLACE THIS PART, I AM SO UPSET. PLUS THEY HAVE HAD MY CAR FOR THREE DAYS. ? AFTER THIS I AM DONE WITH FORDS!!! MY FIRST NEW SUV, MY FIRST FORD PURCHASE AND IT?S ALREADY IN A SHOP, DUE TO A PART THAT WAS NOT A GOOD PART TO START OUT WITH. IF YOU GUYS WANT TO BUY THIS SUV FROM ME, MAKE ME AN OFFER. I AM NOT A HAPPY CUSTOMER. READY TO GO TO TOYOTA OR A HONDA. *TR

Apr 27, 2015

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

I WAS SLOWLY TURNING RIGHT INTO A GAS STATION WHEN MY VEHICLE DIED. THE STEERING FROZE AND NOTHING WORKED. THANKFULLY I WAS ABLE TO COAST INTO THE GAS STATION WHERE I PUT THE CAR IN PARK, TURNED IT OFF, AND THEN BACK ON. IT STARTED FINE. IF I HAD BEEN ON THE HIGHWAY, I WOULD BE DEAD!!!! THIS IS INCREDIBLY DANGEROUS!!!!

Jul 18, 2017

FORD CUSTOMER SERVICE REFERENCE # [XXX] 2013 FORD EDGE VIN [XXX] ON THE MORNING OF APRIL 9, 2013 MY WIFE ([XXX]) WAS DRIVING TO WORK AT AN ELEMENTARY SCHOOL. SHE WAS APPROACHING THE SCHOOL AT ABOUT 20 MPH ON LEVEL STREET WHEN SHE NOTICED THAT THE VEHICLE WAS DIFFICULT TO CONTROL. SHE SOON REALIZED THAT THE ENGINE HAD STALLED. LUCKILY THERE WERE NO CHILDREN PRESENT AND SHE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. SHE STARTED THE VEHICLE AND PULLED INTO THE SCHOOL PARKING LOT. I REPORTED THE PROBLEM TO THE DEALER (TOWN AND COUNTRY FORD OF EVANSVILLE INDIANA) AND WAS TOLD TO BRING IT IN SO THAT THEY COULD FIND THE CAUSE OF THE PROBLEM. THEY COULD NOT FIND THE CAUSE AND TOLD ME TO BRING IT BACK IN THE NEXT TIME THAT THE PROBLEM OCCURRED. I ALSO INFORMED THEM OF A PROBLEM WITH THE SEAT MOVING FOR NO KNOWN REASON AND ABOUT GETTING MUCH LESS THAN THE STATED GAS MILEAGE ON PURE HIGHWAY DRIVING. I WAS TOLD THAT THEY COULD NOT DO ANYTHING ABOUT THESE PROBLEMS EITHER. I REQUESTED THE NUMBER OF SOMEONE THAT I COULD CALL TO COMPLAIN ABOUT THESE ISSUES. I WAS GIVEN THE NUMBER OF THE CUSTOMER SERVICE DEPARTMENT. BECAUSE OF THE SERIOUSNESS OF THE PROBLEM THE INITIAL CONTACT REFERRED ME TO A MANAGER. INITIALLY THE MANAGER OFFERED NO MORE THAT THE DEALERSHIP, THAT IS TO BRING IT IN AFTER IT FAILS AGAIN. I EXPLAINED MY CONCERNS ABOUT THE SAFETY ISSUES OF LOSING CONTROL AT A HIGH RATE OF SPEED OR IN A SCHOOL ZONE. HE STATED THAT THERE WERE NO OTHER REPORTS OF THIS PROBLEM. (I WONDER HOW MANY PEOPLE HAVE TO BE KILLED BEFORE THEY GET CONCERNED ABOUT A SAFETY ISSUE.) AFTER AN EXTENSIVE HEATED DISCUSSION HE AGREED TO HAVE THE VEHICLE FURTHER EVALUATED AT THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 11, 2013

EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER

2 complaints

DOOR AJAR ISSUE SEE ATTACHED. 5TH COMPLAINT AND NO RESPONSE SAFETY ISSUE WHEN DOOR FLUNG OPEN WHILE DRIVING , 8 YEAR OLD CHILD WAS IN THE VEHICLE!!!

Jun 27, 2017

LEFT DOOR SENSOR/LATCH IS NOT WORKING PROPERLY AFTER 65,000 MILES. AFFECTS DOOR LOCKS WHILE DRIVING AND PARKED. THE DOOR LOCKS GO UP AND DOWN INTERMITTENTLY AND UNEXPECTANTLY. AFFECTS OVERHEAD LIGHTING AND THE REMOTE START. DANGEROUS TO HAVE THE DOORS NOT LOCKED ESPECIALLY IF YOUNG KIDS ARE IN BACK SEAT.

Sep 14, 2016

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

ISSUE OCCURRED TWICE IN MY CAR WITHIN A MONTH. 1ST ONE, I WAS DRIVING ON HIGHWAY WITH MY FAMILY IN SPEED OF AROUND 60 MILE/HOURS DUE TO TRAFFIC, ALL OFF SUDDEN A MESSAGE POOPED UP ON MY SCREEN TO PARK THE CAR. AS I WAS DRIVING INNER LANE SO COULD NOT PARK ON SHOULDER SIDE BUT PARKED INNER SIDE WHICH WAS VERY DANGEROUS. CAR LOST POWER AND DID NOT START BUT HEATER WAS ON WITH HIGH HEAT AND FAN. ALL LIGHTS WERE OFF COULD NOT SWITCH ON EMERGENCY LIGHTS. I TOWED MY CAR TO LOCAL SHOP IN THAT TOWN TO FIND THE ISSUE BUT THEY COULD NOT FIND ANYTHING. THEY COULD MANAGE TO SHUT OFF THE HEATER AND NEXT DAY IT WORKED BUT THEY ASKED ME TO TAKE TO FORD DEALER SHOP. I TOOK THE CAR TO FORD DEALER SHOP IN MY TOWN BUT THEY ALSO DID NOT FIND ANY ISSUE AND ASSURE THAT ISSUE WILL NOT HAPPEN AGAIN AND SAFE TO DRIVE. WHICH WAS STRANGE TO ME THAT WITHOUT KNOWING THE ACTUAL REASON HOW THEY CAN BE SO SURE THAT THIS CAR IS SAFE TO DRIVE AGAIN. 2ND INCIDENT WAS IN LOCAL STREET WHEN MY WIFE WAS REVERSING THE CAR FROM THE DRIVEWAY THEN STARING SUDDENLY LOCKED AND CAR GOT SHUT OFF. AS CAR WAS MIDDLE OF THE ROAD WITH BABY SO FEW PEOPLE CAME TO HELP AND PUSH THE CAR BACK INTO THE DRIVEWAY. MY WIFE TRIED TO START AGAIN AND CAR GOT STARTED. WE TOOK THE CAR TO FORD DEALER SHOP AGAIN AND AGAIN THEY DID NOT FIND ANY ISSUE. FORD GAVE US CAR BACK AND MAKE SURE THAT THIS CAR IS SAFE TO DRIVE.

Apr 01, 2017

INCIDENT WAS IN LOCAL STREET WHEN MY WIFE WAS REVERSING THE CAR FROM THE DRIVEWAY THEN STARING SUDDENLY LOCKED AND CAR GOT SHUT OFF. AS CAR WAS MIDDLE OF THE ROAD WITH BABY SO FEW PEOPLE CAME TO HELP AND PUSH THE CAR BACK INTO THE DRIVEWAY. MY WIFE TRIED TO START AGAIN AND CAR GOT STARTED. WE TOOK THE CAR TO FORD DEALER SHOP AGAIN AND AGAIN THEY DID NOT FIND ANY ISSUE. FORD GAVE US CAR BACK AND MAKE SURE THAT THIS CAR IS SAFE TO DRIVE.

Apr 01, 2017

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

THE ADVANCE TRAC WARNING LIGHT COMES ON IF THE CAR HAS BEEN IDLING FOR MORE THAN 5 MINUTES. THE TRACTION CONTROL LIGHT COMES ON AND SAY MY TRACTION CONTROL IS OFF. THE CAR ONLY HAS 38,000 MILES. I HAVE HEARD THAT OTHERS HAVE HAD THIS ISSUE WITH THE FORD EDGE. ONCE I START MOVING THE WARNING LIGHT WILL EVENTUALLY GO AWAY AFTER A FEW MINUTES.

Mar 11, 2017

WHILE DRIVING THERE WAS AN SUDDEN UNEXPECTED LOSS OF POWER AND HAD TO IMMEDIATELY PULL OVER ON THE EDGE OF THE ROAD CAUSING A DANGEROUS SITUATION. THERE WAS NO RESPONSE FROM THE THROTTLE. AFTER THE CAR WAS TURNED OFF FOR ABOUT 1 MINUTE THEN RESTARTED, IT WAS ACTING NORMAL AND WAS ABLE TO MERGE BACK INTO THE ONCOMING TRAFFIC ALSO IN A DANGEROUS SITUATION. *TR

Nov 27, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

FUEL LEVEL DROPS DRAMATICALLY, THE FUEL INDICATOR WILL DROP UP TO 20 MILES PER EVERY MILE OF ACTUAL MILEAGE. GAS SEEMS TO BE LEAKING AND ODOMETERS WILL SKIP NUMBERS.

Jan 04, 2017

1. SENSOR FOR FUEL, HAD TO PAY FOR A KEYED GAS CAP 2. TWICE DOOR AJAR ON , TOOK TO GARAGE FIRST TIME, NOW IT IS THE SECOND TIME THAT IT IS DOING IT. *TR

Mar 23, 2015

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES

2 complaints

THE DASH SAYS THAT THE DOOR IS AJAR WHEN IT IS CLOSED. I HAVE SEEN WHERE THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SENSOR OR LATCH GOING BAD. I AM HAVING SIMILAR PROBLEMS. *TR

Nov 27, 2016

CAR DOOR AJAR MESSAGE AD DOME LIGHT ON AT ALL TIMES, LOW ELECTRICAL POWER, CAUSED THE BATTERY TO GO BAD, LATCH ON DOOR PROBLEM, CAR WOULD NOT LOCK, CAR STATIONARY AND YOU COULD NOT LOCK THE DOOR TO START CAR

Oct 10, 2016

LATCHES/LOCKS/LINKAGES,EQUIPMENT

2 complaints

THIS IS FOR A 2013 FORD EDGE SEL AWD MODEL, RECENTLY THE DRIVER'S DOOR AJAR INDICATOR KEEPS COMING ON , AND INTERIOR LIGHTS ON WITH IT, SLAMMING THE DOOR A FEW TIMES , SOMETIMES CORRECTS IT. BUT IT IS AN ONGOING ISSUE, AND SEEMS TO BE GETTING MORE AND MORE FREQUENT, VERY ANNOYING, AND IF IT DOES IT UPON LEAVING THE VEHICLE PARKED , INTERIOR LIGHTS STAY ON AND RUN DOWN THE BATTERY. WHILE DRIVING IT SOMETIMES COMES ON, AND UNLOCKS THE DOORS, BECAUSE IT THINKS THIS DOOR IS AJAR, WHEN IN FACT THE DOOR IS CLOSED TIGHT. FORD SHOULD RECALL AND FIX THIS ISSUE, APPARENTLY IT'S BEEN GOING ON FOR YEARS WITH SEVERAL DIFFERENT MODELS, AND THEY WANT MORE THAN $400 TO REPAIR THEIR FAULTY SWITCH ISSUE.

Oct 05, 2016

ATTEMPTED TO LOCK DOOR AFTER 'DOOR AJAR' CHIMED ON. SLAMMED DOOR SEVERAL TIMES BUT THE WARNING DID NOT GO AWAY. DROVE TO WORK LIKE THIS AND THE DOORS DIDN'T LOCK AFTER GOING 10MPH. THIS OCCURS EVERYDAY. I DON'T KNOW IF MY DOOR WILL OPEN IF INVOLVED IN AN ACCIDENT OR WHAT. NOTHING HAS BEEN CORRECTED AS OF THIS WRITING.

Oct 04, 2015

EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER

2 complaints

THE DOOR ADJAR STAYS ON WHILE DRIVING LEAVING LIGHT DOME ON CAUSING VISIBILITY PROBLEMS AT NIGHT. WHEN I GET HOME I ALWAYS HAVE A HARD TIME CLOSING MY DOOR FOR THE LIGHT DOME TO TURN OFF. MY BATTERY ALREADY DIED HAD TO BUY A NEW BATTERY AND THE CAR WAS PURCHASED BRAND NEW IN 2013! A BATTERY SHOULD NOT DIE THAT SOON! ALL BECAUSE THIS DOOR ADJAR. PLEASE HAVE THIS RECALLED. ALSO. I HAD THIS PROBLEM FIXED FOR A MINUTE WHEN I TOOK THE CAR TO GET CHECKED AT FORD WHEN IT WAS STILL IN WARRANTY! THEY FIXED IT FOR THE TIME BEING BUT IT STARTED TO HAPPEN AGAIN. AND MY WARRANTY IS OVER!

Aug 04, 2016

DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. THIS KEEPS DOME LIGHTS ON AND SIDE MIRROR LIGHTS ALONG WITH THE DOORS NOT LOCKING WHICH IS A SECURE/SAFETY ISSUE. ALSO THE FACT THAT THE DOME LIGHT CAN BLIND THE DRIVER AT NIGHT AND THIS RUNS THE BATTERY DOWN. FORD DEALERSHIPS SAY ITS A KNOWN DEFECT FOR NEW AND USED VEHICLES AND I OPENED UP A CASE WITH FORD AND THEY REFUSE TO OFFSET THE COSTS TO FIX IT. THEY JUST SAY KEEP YOUR RECEIPT IN CASE THEY EVER DO A RECALL. THERE IS A PETITION ON LINE BECAUSE IT AFFECTS SO MANY PEOPLE. FORD NEEDS TO ADDRESS THIS TO AVOID LAWSUITS! ITS A BURDEN TO CONSUMERS BECAUSE THE COST TO FIX IS OVER $500 AT A DEALERSHIP. THIS HAPPENS WHEN STATIONARY AND IN MOTION. MY WIFE AND BABY ALMOST RAN OFF THE ROAD BECAUSE THE LIGHT WON'T GO OFF AT NIGHT AND BLINDS HER VIEW. PLUS IT HAS LEFT HER STRANDED AT WORK WITH A DEAD BATTERY. SEE LINK FOR DETAILS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=8RLMGEEHQ38

May 26, 2016

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

2 complaints

WHILE THE VEHICLE WAS IN MOTION, DRIVING DOWN A STATE HIGHWAY, IT STOPPED RESPONDING TO PRESSURE ON THE ACCELERATOR.A LIGHT ON THE DASH ADVISED ME TO CHECK THE MANUAL. I HAD TO PULL OFF THE ROAD, TURN OFF THE ENGINE, THEN RESTART IT, WHICH RESET THE THROTTLE AN ALLOWED ME TO CONTINUE HOME. THIS PROCESS WAS REPEATED THREE TIMES ON THE INTERSTATE ON MY WAY TO WORK. I HAD THE SAME PROBLEM IN JANUARY, WHEN THE DEALERSHIP COULDN'T FIND THE PROBLEM, AND SENT ME HOME IN A FAULTY VEHICLE, ONLY TO HAVE IT DELIVERED TO THEM VIA TOW TRUCK A DAY LATER, RESULTING IN THEM REPLACING THE THROTTLE BODY. FIVE MONTHS LATER, I HAVE THE SAME PROBLEM, BUT THE CAR IS OUT OF WARRANTY, SO THEY WONT REPLACE IT. THEY DO, HOWEVER WANT TO CHARGE ME A $120 DIAGNOSTIC FEE, AFTER I TOLD THEM EXACTLY WHAT THE PROBLEM WAS. THIS HAS PUT MY LIFE IN DANGER A TOTAL OF SIX TIMES, TO DATE. IT IS A KNOWN PROBLEM. THERE SHOULD BE A RECALL.

Jun 13, 2016

WHEN DRIVING MY CAR THE ENGINE WILL GO TO IDLE WITH NO WARNING. I CAN BE MAKING A TURN, ACCELERATING, OR JUST CRUISING AT SPEED. THIS HAS BEEN RECALLED ON MOST ALL OTHER FORD VEHICLES. I COULD JUST GET IT REPLACED, BUT THE ISSUES IS NOT ONLY THE THROTTLE BODY, ITS THE PROGRAMMING. IF IT FINDS AN ISSUE WITH THE THROTTLE BODY IT GIVES UP, AND STALLS. IN THE RECALLED FORDS WITH THIS THEY HAVE CHANGED THE PROGRAMMING SO IT KEEPS TRYING TO ACCELERATE, NOT JUST GIVE UP. WITH THAT BEING SAID THERE IS NO POINT TO CHANGE IT, IT WILL ONLY HAPPEN AGAIN AFTER I SPEND $1000 TO FIX IT. THIS IS VERY DANGEROUS! THE FIRST TIME I WAS MAKING A LEFT IN TO TRAFFIC AND IT CUT OUT, LUCKY FOR EVERYONE THEY HAD ENOUGH TIME TO STOP BEFORE I GOT T-BONED MY 3 LANES OF TRAFFIC. FORD WILL NOT RECTIFY THIS ISSUE UNTIL MORE PEOPLE DIE! PLEASE HELP WITH AN INVESTIGATION! CODES GIVEN BY OBD2 ARE P2111 AND P2112. AT THE SAME TIME. THANK YOU. *TR

Nov 11, 2015

STEERING,VEHICLE SPEED CONTROL,ENGINE

2 complaints

THIS INCIDENT HAS HAPPENED 4 TIMES IN THE PAST MONTH AND A HALF. MY CAR COMPLETELY SHUTS OFF AND I HAVE NO CONTROL OVER THE STEERING OR SPEED. WHEN I RESTART MY CAR, IT TURNS ON. THERE HAVEN'T BEEN ANY CHECK ENGINE LIGHTS OR OTHER NOTIFICATIONS UNTIL TODAY WHEN IT HAPPENED FOR THE FOURTH TIME AND THE LOW OIL PRESSURE INDICATOR CAME ON AND IN THE INDICATOR BOX A WRENCH IS NOW DISPLAYED. THE FIRST INCIDENT I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC WHEN IT HAPPENED. THE SECOND INCIDENT I WAS PULLING INTO A PARKING LOT. THE THIRD INCIDENT I WAS SITTING AT A RED LIGHT ATTEMPTING TO ACCELERATE AND THE CAR JUST SHUT DOWN AND THIS FINAL INCIDENT I WAS DRIVING APPROXIMATELY 5 MPH AND IN TRAFFIC, THE CAR JUST SHUT DOWN. IN ALL INSTANCES THE CAR STARTED BACK UP BUT IF THIS HAD HAPPENED IN ANY INSTANCE THAT I WAS GOING FASTER OR CROSSING AN INTERSECTION, I FEAR I WOULD BE KILLED OR INJURED. I HAVE SEEN THAT THERE ARE OTHER OWNERS HAVING THE SAME COMPLAINT AND I JUST FEAR THAT SOMEONE WILL DIE FROM THIS.

Aug 11, 2015

WHILE DRIVING MY 2013 FORD EDGE LOST ALL POWER IN A TURN. THE ENGINE SHUT DOWN, THE LOW OIL LIGHT CAME ON AND I HAD A HARD TIME STEERING THE CAR DUE TO THE LOST OF POWER AND THE CAR STILL IN DRIVE. FORTUNATELY NO ONE WAS BEHIND ME OR IN FRONT OF ME AT THE TIME. UPON READING SEVERAL FORUMS ON THIS PROBLEM I FIND THAT I'M NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM AS IT APPEARS THIS PROBLEM HAS BEEN HAPPENING FOR YEARS. WHAT DOES IT TAKE TO GET A RECALL ON THIS PROBLEM, A FATAL ACCIDENT? I'LL BE TAKING MY CAR TO THE DEALER SINCE I DRIVE IN TRAFFIC EVERY DAY AND I CAN'T AFFORD THIS TO HAPPEN IN THAT CONDITION, BUT IT SOUNDS LIKE THE DEALER WON'T DO ANYTHING ABOUT THE PROBLEM AS PER PREVIOUS POSTS INDICATE SUCH. *TR

Feb 27, 2015

SUSPENSION,SERVICE BRAKES

1 complaint

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound like a master cylinder issue and it is unsafe to drive. This issue did not present warning lights or message to indicate there was anything wrong. We have read many similar complaints online. We believe Ford should fix this issue.

Dec 15, 2025

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I purchased this vehicle used in August 2025 from the estate of a friend's relative. The records show it was meticulously maintained and no recall notices have been unaddressed. The prior owner used it infrequently and it still has just under 90k miles. There were no major engine issues when my local repair shop (over 12 years and 3 vehicles) inspected all systems, and the vehicle passed for PA state inspection and emissions. However, driving more, I noticed that the brakes would intermittently become "mushy" or "hard" and overall less responsive. I needed to use a lot of force to fully stop over a longer distance. There was also a hissing noise while braking and sometimes the cabin air fan would blast on suddenly. Then, while stopped at a red light and applying the brakes, the engine shut off and check engine light came on. My mechanic detected O2 sensor codes P2195/P2197 indicating "stuck lean." But nothing about the brake booster, and so we cleaned it up a bit and tried to get more of an understanding of the issue. Now I know that the compromised engine vacuum from the booster air leak is impacting the fuel/air balance. Extremely unsafe. This has now happened MANY times while I try to get a good diagnosis and help. It's scary, and makes city driving very challenging. On multiple occasions I feared I would hit other vehicles or would have to "creep" at a light to alleviate the airflow issues from braking. If I have to be at a light for more than a moment, I will put the car in park and foot off the brake. I'd rather risk being honked at or hit, than have the engine dying on me in traffic. When I was able to get to a dealership, I was informed that it was the brake booster. The first thing I found when looking up that part for the 2013 Ford Edge was the recall. The dealership says my VIN was not covered, but it seems more than coincidence that this is the exact problem, now confirmed by the dealership. The part is faulty, and should be replaced by OEM.

Dec 08, 2025

ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER

1 complaint

Rearview Camera display is upside down.

Oct 22, 2025

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

The rearview camera does not function properly. Most of the time, it shows a blank screen or nothing at all. Sometimes it tells me to contact the dealership. Other times, it shows the camera view but upside down. It puts myself and others at risk because I can't see clearly when I am backing up. The problem is covered by a known recall. However, my vehicle is not covered by the recall.

Sep 24, 2025

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving 80 MPH, the vehicle lost motive power while the RPMs exceeded 5,000 RPM. The contact stated that the check engine warning light was flashing. The driver was able to pull over to the side of the road. The contact stated that his wife turned off and restarted the vehicle, and the vehicle was on LIMP Mode. The contact's wife was able to drive to the residence. A mobile mechanic diagnosed the vehicle at the residence and informed the contact that there was a misfire in cylinder #2. The mechanic advised the contact that the failure could be related to the coil packs, the fuel injectors, or the fuel lines. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

Jun 02, 2025

POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.

May 13, 2025

FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and ABS warning lights were illuminated. The contact stated that after refueling, the vehicle started to jerk while driving. The contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. The check engine and ABS warning lights were intermittently illuminated. The vehicle was not taken to an independent mechanic or a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

Mar 21, 2025

SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES

1 complaint

The contact called on behalf of her son who owns a 2013 Ford Edge. The contact stated that her son noticed that while driving at an undisclosed speed, the door sensor alarm activated and failed to turn off, with the door ajar roof light remaining illuminated. The contact stated that while driving at various speeds and depressing the brake pedal there was an abnormal hissing sound coming from the brake pedal. The contact stated that the brake pedal occasionally was hard while being depressed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the driver’s side door sensor and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

Dec 11, 2024

SERVICE BRAKES, HYDRAULIC,AIR BAGS

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that the vehicle had previously been involved in a crash due to brake failure, which caused him to lose control of the vehicle and crash into the guardrail. The air bags did not deploy. The contact stated that the front passenger side seat belt, door, fender, tire, CV joint axle, bumper, bumper cover, headlights, and grill had been replaced. A police report was filed. The contact suffered neck pain, and medical treatment was received. The contact stated that the failure recurred while driving at an undisclosed speed; the brake pedal was extremely firm while depressed and made a hissing sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, and the air bag module was reset. The contact was informed that there was no brake failure. The vehicle was then taken to Simmons-Rockwell Ford, Inc. (1160 Co Rd 66, Hornell, NY 14843), and the contact was informed that the VIN was included in the Customer Satisfaction Program: 13N02 (Extended Warranty Coverage On Brake Booster); however, the vehicle exceeded the mileage limitations. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000.

Oct 30, 2024

Crash: 1

Injuries: 1

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that after arriving at her destination, the check engine warning light illuminated. The contact stated upon further inspection, she noticed a leak coming from the engine compartment. The vehicle was taken to a local independent mechanic who advised the contact to take the vehicle to a local dealer for assistance. The vehicle was taken to a local dealer where it was diagnosed and determined that the water pump had failed, and that the front of the engine and the timing belt needed to be removed to reach the parts needed to be replaced. Additionally, the bearing behind the water pump needed to be replaced. The vehicle was not repaired due to the costs. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 114,000.

Sep 04, 2024

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 45 MPH, the ABS, service brake, and traction control warning lights illuminated. The contact stated that the brake fluid had been replaced weeks prior by an independent mechanic. The vehicle was taken to a local dealer where it was diagnosed that the ABS module needed to be replaced. The contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the VIN was not available, and Customer Satisfaction Program: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,190.

Jun 27, 2024

INTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2013 Ford Edge. The contact stated while driving 35 MPH, the door ajar warning light illuminated while none of the doors were opened. The contact stated that the failure persisted, causing the interior lights to remain illuminated while the vehicle was parked and turned off. The contact stated that the interior lights turned off after the battery was disconnected. The vehicle was taken to an independent mechanic, but the vehicle could not be diagnosed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 158,000.

May 10, 2024

SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, she became aware that the driver's side door had not latched properly. Upon entering the vehicle, the contact observed that the ABS warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that the front brake rotors were cracked. Additionally, the vehicle was diagnosed with a door check arm failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE16012 (Latches, Locks, Linkages, Interior Lighting). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Jan 25, 2024

VISIBILITY,BACK OVER PREVENTION

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera displayed a distorted image. The contact stated that the rearview camera had previously been replaced in 2020 under warranty. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that there was no recall associated with the VIN and referred her to the manufacturer for assistance. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility); however, the VIN was not included in the recall. The failure mileage was approximately 135,000.

Jan 02, 2024

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that upon coming to a complete stop, the temperature gauge indicated that the vehicle was overheating. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause for the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 122,000.

Nov 13, 2023

POWER TRAIN,WHEELS,SERVICE BRAKES

1 complaint

I purchased my Ford from a used car lot and only 3 months later without any alerts my brake pedal goes to the floor. It makes a hissing sound like air being released. My brakes and fluid are fine? Why are their recalls on my same year vehicle, but not mine. I understand replacing brake booster, master cylinder will NOT help. Now I am broke from purchasing my Ford, I can't afford to dump more money into a vehicle that can't be fixed. You need to recall the entire car! Now my dash lights go crazy, even ABS once? This car is a freaking lemon and someone is going to get hurt. Then Ford will responsible for their manufactory error?

Oct 20, 2023

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

While I was driving my Ford Edge 2013 limited, the car shuts off and I lost control of the steering wheel and brakes. I almost hit a pole do the steering wheel going hard. I’m not the only person with this I problem. This happened to me before.

Sep 27, 2023

EXTERIOR LIGHTING,STRUCTURE,SERVICE BRAKES

1 complaint

THE HEADLIGHTS HAVE BEEN A PORBLEM FROM DAY ONE. WE CHANGED THEM TO A BRIGHTER BULB AND WE CANT SEEM TO GET THEM ADJUSTED. DOOR AJAR HAS BEEN REPLACED ON THE RIGHT REAR AND NOW IS DOING THE SAME THING ON THE RIGHT FRONT PASSENGER DOOR. NOW THE BRAKE PEDAL SEEMS "HARD" WHEN WE PUSH IT AND I HAVE SEEN RECALLS FOR THE BRAKE BOOSTER YET IT SHOWS OUR EDGE HAS NO RECALLS. WE WILL BE TAKING IT TO OUR MECHANIC TO BE CHECKED.

Aug 28, 2023

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

1 complaint

The first issue I am having is that the vehicle is telling me to put my car in park when it’s already in park. This has been going on for many months now. My second issue is when I fill my tank to full and try to start it, it has a hard time turning over. This has been going on for many months now. My third issue is that my front wipers will not turn off no matter what I do. And it’s been weeks. The fourth issue I have is that two of my tires keep leaking air since I have purchased a vehicle from the dealership and I have had it in and they claim they sealed it but they are still leaking. So I constantly have to fill them up with air. This has been going on since I bought it from the dealership.

Aug 23, 2023

WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I had my brakes repaired and since having my brakes repaired, I continued to have issues with the suspension, vehicle handling and imbalance (vehicle not stopping properly). I was dropping my friend girl's grandsons off at school and my brakes went out...almost causing me to have a head on collision with the vehicle in front of me. I was overwhelmed and hysterical! I had taken my vehicle back to the repair shop that replaced my brakes and I tried to explain what happened. I was bewildered because my vehicle didn't have any warning messages of any sort. I remember riding over some bumpy streets and when the traffic slowed down, I pressed my brakes and they were gone. I had to press the brake pedal all the way down to the floor and I wasn't getting any pressure through the brake line at all, which caused me to almost run into the vehicle in front of me. When I pressed the brake to the floor, my vehicle slid rapidly and made a strange noise before I was able to come to a complete stop. We were terrified because I had ran into the curb trying to stop my vehicle! The repair shop mechanic stated that it could be the caliber connected to the brake line, because my vehicle did not have sweaking noises that you usually hear when your brakes need to be replaced. My vehicle is still in need of repairs, I'm afraid while driving it still. I'm bewildered because I honestly don't know what caused my brakes to just go out like that!

Apr 20, 2023

STEERING,SUSPENSION

1 complaint

Unknown but the issue is that the vehicle is all over the road swaying back and forth. The steering is super loose. In other models of the same year it was found to be the toe linkage. Also the cross traffic sensor goes off when nothing is even close causing me to slam on brakes thinking something is back there.

Jan 16, 2023

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

Due to the door latch issue and my interior light staying on I am unable to see at night when driving. It has caused issues with my battery and I have had to replace it a few times. Why isn't Ford recalling this?

Jan 04, 2023

UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES

1 complaint

My issue is that there is a door ajar alarm that I brought my vehicle into the dealer to fix. With this alarm you are unable to lock your doors while inside the vehicle. Someone tried to steal our vehicle from us with us inside, just walked up and opened the door. The attempt was unsuccessful and we got away but it had me thinking that if we had small children in our vehicle, they could easily open the door and fall out. The dealer said this is a known issue and it would cost over $500 to fix but recommended NOT fixing it because it would just happen again, it's a bad part/design they said. I did call Ford Motor Company and they advised me to report this to you so I'm reporting this before someone gets killed from this known issue.

Dec 03, 2022

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for a faulty oxygen sensor, the mechanic informed her that the water pump needed to be replaced. The vehicle was taken to the dealer, and the dealer replaced the water pump and timing chain. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

Jun 16, 2022

SERVICE BRAKES,UNKNOWN OR OTHER

1 complaint

The brake booster failed, just as is outlined in Ford's Customer Satisfaction Program #13N02, NHTSA #10054925. Ford claims my vehicle was built outside of the dates covered in the CSP and therefore, does not qualify for the warranty extension of the CSP. The booster failure I experienced is identical to that described in the CSP, so it seems obvious that there are more vehicles affected than Ford claims.

Mar 31, 2022

STRUCTURE,WHEELS,UNKNOWN OR OTHER

1 complaint

My 2013 ford edge has the sunroof rails broken . i think because they are made out of plastic. So the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. Im really scare to take the freeway.

Feb 22, 2022

VISIBILITY,UNKNOWN OR OTHER

1 complaint

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH, there was a smell of burned rubber, and upon inspection, the contact noticed fire coming from the rear windshield wiper. The contact pulled over and fire marshals extinguished the fire. A police report was not taken and no one was injured. The vehicle was towed to a local dealer and was awaiting diagnosis. The manufacturer was informed of failure and told the contact to call NHTSA. The failure mileage was 188,013.

Feb 17, 2022

Fire: 1

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Traction control. Stabiltrak, and ABS system all randomly failed at 69,000 miles. They were intermittently going in and out for two days now come on every time. The car does not even have 100,000 miles. I have replaced the transmission and have countless electrical issues. The blend door actuators are all faulty. Known common issue that will cost a thousand to fix. Master brake cylinder has been replaced and still having faulty petal issues that is no longer covered. The panoramic roof does not work and it is a known issue almost every edge has. And now sever safety issues with the ABS system and traction control. There is no excuse for this poor manufacturing and no recalls to fix them. There were absolutely zero warning signs or check engine lights that came on prior to any of these systems happening. The transmission never through a code at all until after it locked up. The ABS system went out while driving down the road on a rainy day causing me to loose control and luckily I was able to get it into the ditch instead of into oncoming traffic. It put my life and my friends lives in danger. Ford should be sued for this and made to recall every single edge or other vehicle with these components. I have no fixed the issue yet because I wanted to submit this issue to the NHTSA and have it available to be inspected if they wanted. This vehicle is extremely unsafe and has had issues non stop. The transmission went out also while driving on the highway and just locked up causing me to almost get hit from the rear. And the replacement transmission is already having issues again with less than 15,000 miles on it. This

Jan 31, 2022

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

I was told once that body control module wàs bad then I call to get it replaced and they said it wasn't bad. Windshield wipers go when they want then sometimes they won't work at all. Windows will roll down when rolling up or roll up when rolling down. Radio has been delayed. Sometimes definitely not eco boost. Pushes slower than my grandma's 1999 Buick. Brake boost was replaced in July ànd now again I have no breaks whatsoever I have to drive with the emergency brake

Jan 21, 2022

SERVICE BRAKES, AIR

1 complaint

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the contact depressed the brake pedal and the vehicle would not stop. The contact depressed the brake pedal almost to the floor for the vehicle to slow down. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as a failure with a brake booster and hose that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Sep 28, 2021

AIR BAGS,SERVICE BRAKES

1 complaint

1/19/2021 HAD ACCIDENT ON I85 HIGHWAY CHARLOTTE NC. WHEN I BRAKE AT 50 MILES FOR TRYING AVOID ACCIDENT CAR DIDN'T STOP AS SOON AS. BUT I HIT MY HEAD FIRST BEFORE THE AIRBAG DEPLOYED.. MY FOREHEAD IS BLACK AND BLUE STILL AFTER A WEEK OF THE ACCIDENT

Feb 07, 2021

Crash: 1

Injuries: 3

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

1 complaint

THE COLLISION AVOIDANCE AND CRUISE CONTROL SYSTEM HAS BECOME INTERMITTENT, UNDEPENDABLE AND DANGEROUS WHILE DRIVING. THERE IS NO WAY TO TELL WHEN IT IS WOKING OR NOT AND TO DEPEND ON IT IS ASKING FOR DISASTER. THE DEALER DOESN'T SEEM TO HAVE A CLUE AS TO WHAT TO DO ABOUT IT.

Jan 31, 2021

AIR BAGS,SEAT BELTS

1 complaint

I WAS IN A CAR ACCIDENT AND THE AIRBAG INJURED MY CHEST AND SHOULDER AND CHEST. THEE SEAT BELT CUT MY NECK . I HAVE BEEN DRIVING FORDS ALL MY LIFE AND WAS A SATISFIED CUSTOMER. BUT AFTER THAT ACCIDENT I WAS SCARD BECAUSE THE DASH BOARD DROPPED DOWN. I NOW QUESTION MY SAFETY IN A FORD EDGE. I WAS DRIVING AT A SPEED OF 35 MILES AN HOUR.

Dec 19, 2020

Crash: 1

Injuries: 1

STEERING,SUSPENSION,SERVICE BRAKES

1 complaint

VEHICLE IS EXTREMELY SHAKY AND HARD TO HANDLE. ALSO SOMETIMES THE ADVANCED TRACTION CONTROL WARNING LIGHT COMES ON IN THE ANTI-LOCK BRAKES ENGAGE WHILE BREAKING NORMAL LEE

Nov 05, 2020

ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER

1 complaint

MY 2013 FORD EDGE HAS BEEN HAVING ISSUES WITH THE DRIVER'S DOOR LATCH SENSOR. THE SENSOR DOES NOT WORK PROPERLY AND THE VEHICLE COMPUTER IS CONSTANTLY THINKING THAT MY DOOR IS AJAR. IT ILLUMINATES THE INTERIOR LIGHTS CAUSING DISTRACTIONS AND SAFETY ISSUES FOR ME TRYING TO DRIVE AND OTHER DRIVERS AROUND ME, ESPECIALLY SINCE I WORK 3RD SHIFT AND DO A LOT OF NIGHTTIME DRIVING. IT HAS DRAINED MY BATTERY NUMEROUS TIMES DUE TO IT SETTING MY ALARM OFF INTERMITTENTLY BECAUSE IT ALL OF THE SUDDEN THINKS MY DOOR IS OPEN WHEN I HAVE IT PARKED. I HAVE READ SO MANY COMPLAINTS OF THIS ISSUE. THIS SHOULD HAVE BEEN A RECALL BY FORD YEARS AGO AS THIS IS A SAFETY HAZARD. FORD SENT A LETTER OUT STATING THAT THEY WOULD DO A ONE-TIME COURTESY FIX FOR PEOPLE HAVING THIS PROBLEM, HOWEVER, THEY LISTED REQUIREMENTS FOR MILEAGE AND AGE OF VEHICLE THAT YOU HAD TO MEET TO HAVE THEM FIX IT. SO EVEN THOUGH I HAVE OWNED THIS CAR SINCE 35,000 MILES, THEY TOLD ME THAT I DIDN'T QUALIFY. FORD IS NOT GOING TO STEP UP ON THEIR OWN AND BE RESPONSIBLE ABOUT THIS, THEY NEED IT TO BE FORCED ON THEM TO DO SO.

Sep 22, 2020

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

2013 FORD EDGE UNEXPECTEDLY STALLS WHILE DRIVING ON STREET. VEHICLE SETS A CODE AND NOT CORRECTED. NOW DETERMINED THROTTLE BODY MODULE NEED REPLACEMENT. ALSO HAVE A 2015 FORD EDGE THAT EXHIBITED SAME PROBLEM. IT WAS DETERMINED THE PURGE VALVE WAS BAD. A KNOW NUMBER OF PEOPLE HAD THIS SIMILAR PROBLEMS. ANY FUTURE ACTIVITY BEING TALKED ABOUT

Sep 09, 2020

SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

CARS DOOR SAYS IT'S OPEN WHILE DRIVING EVEN WHEN IT'S CLOSED COMPLETELY. ALSO WIPERS DON'T SWIPE UP AND DOWN

Aug 25, 2020

INTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. AN INDEPENDENT MECHANIC CONFIRMED A FUEL LEAK AND FUEL EVAP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB

Mar 16, 2020

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

1 complaint

WHILE DRIVING AT APPROXIMATELY 55-60 MILES PER HOUR THE TRACTION CONTROL AND TRACTION CONTROL OFF LIGHT LIT UP AND A RED BRAKE MALFUNCTION LIGHT CAME ON AND THE ENGINE STOPPED WHILE THE CAR WAS IN MOTION. WE COASTED TO THE SIDE OF THE ROAD AND IT TOOK TWO ATTEMPTS TO START IT AGAIN. THE TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT IS STILL ON. IT HAPPEN THREE TIMES SO FAR AND TWO OF THOSE TIMES WAS WHILE WE WERE ON THE INTERSTATE IN TRAFFIC TRAVELLING AT 60-70 MPH. THIS WAS NOT SAFE AT ALL. WHEN IT SHUTS OFF THERE IS A BIG THUD SOUND AND THE TRACTION CONTROL, TRACTION CONTROL OFF AND A RED BRAKE MALFUNCTION LIGHT COMES ON. AFTER THE SECOND TIME THERE IS NOW A RATTLE. I HAVE THE CAR AT HOME NOW BUT IT HAS A HESITATION IN IT WHEN IT IS FIRST STARTED THIS ALL HAS HAPPENED IN THE LAST 4 DAYS.

Jan 03, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I PLACED CAR IN PARK ON FLAT GROUND, TOOK FOOT OFF BRAKE, AND CAR STARTED ROLLING. THIS HAPPENED A FEW TIMES WITHIN A WEEK BUT HASN'T HAPPENED SINCE THEN. I HAD TO USE EMERGENCY BRAKE WHEN IT DID HAPPEN TO PREVENT CAR FROM MOVING WHILE PARKED.

Oct 03, 2019

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING THE CAR 40 MILES IT COMPLETELY DIED AND THE STEERING WHEEL LOCKED UP. I TOOK THE CAR IN FOR DIAGNOSTIC TEST AND IT CAME BACK NOTHING. THE CAR WAS GIVING BACK TO ME AND IT HAD THE WARNING FLASHING ON THE DASH WITH THE WRENCH . I TOOK SEVERAL PICTURES. DRIVING WEST ON I-40 DURING RUSH HOUR TRAFFIC. I PAID FOR THIS REPAIR AND SEE THIS EXACT SAME THING HAS HAPPENED. SEVERAL MONTH LATER THE BRAKES FELT LIKE I WAS PUSHING ON A BRICK. I WAS UNABLE TO STOP,. THE FORD COMPANY HAS A RECAL ON THE BRAKE BOASTER AND I WAS TOLD TO PAY 900.00 AND MAYBE SOME TIME THEY WILL INCLUDE MY 2013 FORD EDGE. SEPT 16 2019 , THE CHECK ENGINE LIGHT IS ON. THERE IS A RECALLFOR THE FORD EDGE 2013 BUT AGAIN NOT MINE I HAVE A FAULTY PURGE VALVE . FORD IS CHARGING 349.00 TO PUT ON A PART THAT IS AGAIN ON RECALL. THIS PART IS ALSO ON THE OUTSIDE OF THE CAR.

Sep 16, 2019

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

THIS CAR IS HORRIBLE. MULTIPLE SAFETY ISSUES! FIRST, MY AXLE NEEDS TO BE REDONE. CLICKING AND POPPING WITH ALL TURNS. SECONDLY, THE ELECTRONICS ARE HAYWIRE, WITH THE AC BLOWING HOT ON ONE SIDE AND COLD ON THE OTHER AND NOT STARTING WITH BRAND NEW BATTERIES. THIRD, THE BRAKE SYSTEM... HAD THE BOOSTER GO OUT. FORD REPLACED AND UPON THE DRIVE BACK, IT FAILED EVEN WORSE LOCKING MY ENGINE, SMOKE FROMTHE BRAKES BEING LOCKED UP. I HAD TO TOW BACK ON MY EXPENSE AND RENT A CAR FOR DAYS. THE REPLACED THE BOOSTER, BUT I STILL HAVE EVEN WORSENING BRAKE ISSUES. FORD TOLD ME I NEED A NEW ABS AND MASTER CYLINDER. IT ONLY DID THIS AFTER THE 2 FAILED BOOSTERS... NOW IF I HIT A BUMP OR GRAVEL WHILE PRESSING THE BRAKES, MY BRAKES GO OUT! I MEAN THEY FAIL! LUCKILY I HAVEN'T HIT ANYONE YET. IT'S OFF AND ON BUT HAPPENS WITH NO WARNING. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THERE'S THE CONSTANT SOUND OF HISSING AND AIR. I HAVE CONTACTED FORD MULTIPLE TIMES WHICH IS HORRIBLE AND TAKEN TO THE DEALERSHIP WHERE I LEAVE WITH NO PROBLEMS UNTIL THE NEXT UNEXPECTED BLOW OUT ON THE BRAKES. ALL YOU HAVE TO DO IS GOOGLE THIS MODEL AND THERE ARE TONS AND TONS OF REPORTS OF COMPLAINTS FOR THE SAME ISSUE. FORD SHOULD STAND BY THEIR PRODUCTS AND FIX TO AVOID INJURIES, DEATH AND LAWSUITS. I HAD NO ISSUES WITH MY CAR UNTIL OTHER THAN THE INITIAL BRAKE BOOSTER FAILURE, UNTIL MY CAR WAS LEFT WITH SMOKE ALL UNDER MY CAR FROM THE SECOND BRAKE BOOSTER. I GOT ONE THING FIXED ONLY TO HAVE MAJOR PROBLEMS AFTER. HOW IS THAT FAIR? OBVIOUSLY FORD DIDN'T FIX CORRECTLY AND/OR GAVE ME BAD EQUIPMENT WHICH BURNED MY SYSTEM UP. NOW I NEED TO PAY FOR MY ABS TO BE FIXED? SHAME ON FORD! VERY DANGEROUS. WILL NEVER BUY FORD AGAIN. AT LEAST THE FOREIGN CARS STAND BY THEIR PRODUCTS. BUYERS BEWARE THE EDGE IS TAINTED.

Sep 13, 2019

ELECTRICAL SYSTEM,SEATS

1 complaint

PASSENGER DOOR AJAR LIGHT COMES ON WHEN DOOR IS SHUT. THE DOORS WILL NOT STAY LOCKED BECAUSE OF THIS. UNSAFE TO STOP AT LIGHT OR PARKING AS ANYONE CAN OPEN THE PASSENGER DOOR AND GET IN. DRIVER SIDE DOOR AJAR FIXED UNDER EXTENDED WARRANTY YRS AGO- SAME ISSUE NOW AGAIN. DRIVER POWER SEAT ROCKS BACKWARDS WHEN GETTING IN OR IF SOLID STOPS- VERY UNSAFE AS YOU ARE NOT IN CONTROL OF CAR WHEN IT'S ROCKING- FEARFUL THAT IT WILL BRAKE LOOSE. QUOTE FROM DEALER WAS $1600! I PAID EXTRA WHEN BUYING CAR FOR LEATHER AND POWER SEATS- THEY SHOULD NOT BREAK AND SHOULD BE COVERED BY FORD

Aug 01, 2019

POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS

1 complaint

TRANSMISSION JERKING, SHUDDERING, STALLING, IN MOTION. SEAT BELT GET STOCK, CAMERA SOMETIMES WORKS, AND SOMETIMES DONT WORK.

Jul 31, 2019

POWER TRAIN,LATCHES/LOCKS/LINKAGES,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. FURTHERMORE, THE PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 I-35, LIVE OAK, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED BEFORE IT CAUGHT FIRE. ALSO, THE HALF SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

Mar 19, 2019

AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

THE DASH AREA WHERE THE PASSENGER AIR BAG IS LOCATED HAS BEGUN TO CRACK. THE ENTIRE RIGHT SIDE OF THE AIR BAG SQUARE HAS SEPARATED. ALSO, WHEN STOPPING THE VEHICLE AT A STOP LIGHT, IN TRAFFIC, ETC., THERE IS A STRONG ODOR OF GASOLINE, ESPECIALLY IF THE FUEL TANK IS LESS THAN FULL.

Mar 07, 2019

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

MY DAUGHTER LEFT FOR WORK AT 6 IN THE MORNING, IT WAS MINUS 25/30 WITH THE WIND CHILL. SHE WENT TO MAKE A LEFT TURN ON TO A MAIN STATE TRUCK ROUTE AND THE CAR STARTED TO SHAKE AND SHUTTER AND LOST ALL POWER. THE ENGINE LIGHT CAME ON TOO. AFTER THE CAR QUIT COMPLETELY IT THEN WAS RESTARTED. IT CONTINUED TO ACT UP. A FRIEND CHECKED IT AND HIS COMPUTER WAS SHOWING CODES FOR THE THROTTLE BODY AND SENSORS. IT IS NOW AT THE DEALERSHIP. I CALLED FORD AND WAS TOLD THERE IS NO RECALL OR EXTENDED WARRANTY FOR THE ISSUE. I WAS TOLD THEY WOULD NOTE MY COMPLAINT AND IF IT IS EVER RECALLED OR OK'D FOR AND EXTENDED WARRANTY THEN THEY WOULD LET US KNOW AND SHE COULD BE REIMBURSED. WE LIVE OFF 2 STATE TRUCK ROUTES THAT ARE HEAVILY TRAVELED, BUT AS SHE IS A YOUNG FEMALE AT DARK WITH A VEHICLE THAT IS DARK AND THE ROAD IS ICY AND ITS COLD ENOUGH THAT SCHOOLS AND PLACES HAVE SHUT DOWN AND PEOPLE HAVE DIED FROM EXPOSURE IN THIS , I WILL NOT LOSE A CHILD BECAUSE FORD IS TO LAZY TO PULL THEIR HEAD OUTTA THEIR KEISTER AND START THINKING OLD SCHOOL AGAIN AND CONSIDER THEIR CUSTOMERS. FIX THE ISSUE! DON'T SWEEP IT UNDER THE RUG BECAUSE ITS EASIER THAN FACING YOUR "NEW STYLE" VEHICLES HAVE ISSUES. I HAVE NO USE FOR FORD. MY EXPEDITION, MY AUNTS EXPEDITION AND HER DAUGHTERS ESCAPE ALL DID THIS EXACT SAME THING. AT THIS MOMENT WE ARE WAITING TO HEAR FROM THE DEALERSHIP AS TO WHAT IS GOING ON. IF THIS SITE ALLOWS ME TO UPDATE I WILL. SHE WAS GOING APPROXIMATLY 30 MPH AND AS SHE PRESSED ON THE GAS PEDDLE IT SLOWLY DIED.

Feb 06, 2019

SERVICE BRAKES,VISIBILITY/WIPER

1 complaint

NO SET TIME THE BRAKES FAILS. GOES TO THE FLOOR INSTEAD OF STOPPING AND IT DOESN'T MATTER WHAT RATE OF SPEED YOU'RE TRAVELING. EVEN AFTER THINKING FORD FIXED IT I ALMOST GOT INTO AN ACCIDENT BECAUSE THE BRAKES FAILED. FORD FIXED IT BY DOING A FLUSH, COST CHARGED ME A LOT OF MONEY FOR NOTHING OR THEY DON'T KNOW WHAT THEY'RE DOING.

Jan 10, 2019

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

WAS DRIVING THE CAR AND THE ACCELERATOR JUST GOES DEAD. THIS IS THE SECOND TIME IN 3 YEARS IT HAS HAPPENED WHILE DRIVING 65 MPH. VERY SCARY. HAVE TO CRUISE TO SIDE OF THE ROAD AS THE GAS PEDDLE WILL NOT RESPOND AT ALL. FORD ALREADY CHARGED US $750 TO FIX IN 2016 AND NOW IT HAS HAPPENED AGAIN. VERY UNSAFE ELECTRONIC THROTTLE BODY WAS ALREADY REPLACED ONCE UNEXCEPTABLE

Sep 29, 2018

POWER TRAIN,AIR BAGS

1 complaint

TAKATA RECALL. THE PTU HAS GONE BAD AT 80,000 MILES. ALSO WAS IN A CAR ACCIDENT WHERE THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT

Sep 09, 2018

Crash: 1

STRUCTURE,SERVICE BRAKES

1 complaint

THE BREAK BOOSTER WAS JUST ON RECALL LAST YEAR AND WAS FIXED BY THE FORD DEALERSHIP. IT IS NOW MESSED UP AGAIN AND IS NO LONGER UNDER RECALL. THE PAINT ON THE BUMPER OF MY 2013 FORD EDGE THAT IS ALWAYS CARPORT KEPT IS PEELING.

Jul 09, 2018

ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES

1 complaint

TAKATA RECALL MY 2013 FORD EDGE HAS BEEN EXPERIENCING ISSUES WITH THE DOOR. IT CONSTANTLY TELLS ME MY DOOR IS OPEN WHEN IT IS IN FACT CLOSED. THE LIGHTS STAY ON AND IF I TRY TO DRIVE THE CAR IT GIVES ME A WARNING SAYING SHIFT TO PARK AND THAT THE DOOR IS OPEN. IT'S BEEN HAPPENING CONTINUSLY AND SOMETIMES THE DOOR WON'T LOCK AT ALL. IT NORMALLY HAPPENS WHEN I'M IN PARK BUT AS OF RECENTLY IT'S HAPPENED AS IM DROVING. I'M ALSO HAVING ISSUES WITH MY BRAKES HITTING THE FLOOR AND MY CAR EXCELLERATING INSTEAD OF SLOWING DOWN WHEN THE BRAKES ARE PRESSED...THIS NORMALLY HAPPENS ON A FREEWAY WHEN I'M DRIVING AT HIGH SPEEDS.

Jul 05, 2018

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING DOWN THE ROAD THE VEHICLE WILL EXHIBIT A FULL LOSS OF POWER. AFTER PULLING TO THE SIDE OF THE ROAD AND TURNING THE VEHICLE OFF AND TRYING TO RESTART IT WILL EXPERIENCE A LONG AND HARD START. THE VEHICLE WILL DO THIS WEATHER YOU ARE DRIVING 5MPH OR 70 MPH. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED ME TO BE IN SEVERAL ACCIDENTS WITH MY 3 CHILDREN IN THE CAR.

Jun 15, 2018

LATCHES/LOCKS/LINKAGES,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE TRAVELING AT HIGH SPEEDS, THE BRAKES SEIZED AND THE VEHICLE MADE AN ABNORMAL SOUND WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN ALL THE DOORS WERE CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.

May 10, 2018

STEERING,VEHICLE SPEED CONTROL

1 complaint

WHILE DRIVING ON THE FREEWAY, CAR LOST POWER AT AROUND 80 MPH. MY CAR WOULD NOT ACCELERATE WHEN GOING UP AN INCLINE AND TAKES A WHILE TO PICK UP ANY SPEED. THIS HAPPENED ON THE FREEWAY WITH MY WIFE AND MY 1 YEAR OLD WHICH IS EXTREMELY DANGEROUS

Mar 12, 2018

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

WHEN I GO TO PUT MY CAR I PARK AND TAKE MY FOOT OFF THE BREAK THE CAR WILL ROLL FORWARD SEVERAL FEET OR IF I AM ON A HILL IT WILL ROLL BACKWARD SEVERAL FEET. WHEN I AM DRIVING ON THE HIGHWAY THE CAR WILL JUST STOP ACCELERATING AT 80MPH. ON SEVERAL OCCASIONS I WAS TRYING TO GET AROUND A TRUCK AND THE CAR JUST STOPPED ACCELERATING ALMOST CAUSING AN ACCIDENT.

Feb 23, 2018

STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

DOOR LATCH DOESN'T LATCH DISABLING DOOR LOCKS AND IT IS A HAZARD. WAS TOLD NOT ON RECALL. HEAVY SMELL OF EXHAUST. WHEN FILLING GAS THE EVAP CODE COMES AND IT IS ROUGH TO START.

Oct 14, 2017

POWER TRAIN,EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE SHIFTING INTO PARK, A "SHIFT TO PARK" MESSAGE APPEARED AND A BEEPING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AFTER EXITING THE VEHICLE. THE CONTACT WOULD HAVE TO RE-ENTER THE VEHICLE, RESTART THE VEHICLE, AND SHIFT THE GEAR SHIFTER SEVERAL TIMES UNTIL THE MESSAGE AND INTERIOR LIGHTING TURNED OFF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND OTHER OWNERS WITH THE SAME FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Sep 08, 2017

STEERING,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT'S WIFE OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED TO THE NHTSA HOTLINE AND NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Jul 25, 2017

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ON 6-22-17 I PURCHASED THE FORD EDGE FROM TOWN AND COUNTRY TOYOTA. LESS THAN A WEEK LATER THE CAR COMPUTER INDICATOR CONSISTENTLY BEGAN TO DENOTE DOOR AJAR. THE CAR WAS TAKEN BACK TO THE DEALERSHIP WHERE IT REMAINED FOR 4 DAYS. ON 7-13-2017 WHILE DRIVING ON BUSY STREET IN CHARLOTTE NC AROUND 4:30 PM IN THE AFTERNOON THE FORD EDGE COMPUTER SYSTEM FLASHES THAT THE OIL PRESSURE IS LOW. IMMEDIATELY AFTER THIS INFORMATION WAS PLACED ON THE CAR COMPUTER SCREEN THE BREAKS LOCKED, THE STEERING LOCK AND THE CAR STOPS WHILE IN TRANSITION WITH NO WARNING AND I AM SITTING UNDERNEATH THE GREEN LIGHT IN THE MIDDLE OF AN INTERSECTION ON THE STREET.

Jul 13, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

ENGINE CONTROL MODULE-PCM. AFTER 3 YEARS OF REPLACING/REPAIRING ITEMS ON MY CAR, THEY NOW SAY THAT THE PCM IS THE CAUSE. I HAVE REPLACED MULTIPLE SENSORS, CATALYTIC CONVERTER, DRIVE SHAFT, TURBO, COOLING SYSTEM, AND THE LIST GOES ON. HAD THE PCM BEEN DIAGNOSED THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON AND REPLACED THE SENSOR, I COULD OF SAVED A LOT OF TIME. EVERY TIME I WOULD GO IN, THE DIAGNOSTIC TEST WOULD SHOW 02 SENSOR WHICH WAS REPLACED NUMEROUS TIMES, THEN THEY WOULD SAY CATALYTIC CONVERTER, SO ON SO ON GOING DOWN THE LIST. I WOULD GET STRANDED ON THE HIGHWAY BECAUSE THE CAR WOULD COMPLETELY SHUT DOWN. NOT ONE PERSON IN THE PAST 3 YEARS SAID THE PCM WAS TO BLAME. AFTER A WEEK OF TRYING TO DIAGNOSIS MY CAR AFTER ONCE AGAIN BEING STRANDED ON THE HIGHWAY, THEY ARE SAYING THE PCM. THE MECHANIC STATES THAT THE COMPUTER MODULE IS ON BACK ORDER WITH FORD. THE FORD REP STATES THAT THEY ARE SELLING THEM FASTER THAN THEY CAN BE MADE. IF THIS PART IS ON BACK ORDER (2 WEEKS) AND CAN'T KEEP THEM IN STOCK, THERE SEEMS TO BE AN ISSUE WITH THE PCM FOR FORDS. EVERYTHING THAT I HAVE READ STATES IT IS VERY HARD TO DIAGNOSIS A PCM BUT THERE NEEDS TO BE A CODE THAT APPEARS WHEN IT IS FAULTY BECAUSE THIS COULD OF BEEN COVERED UNDER WARRANTY 3 YEARS AGO BUT INSTEAD, I HAVE PAID A LOT OF OUT OF POCKET TO GET TO THIS POINT OF REPLACING THE PCM. PCM IN HIGH DEMAND WITH FORD INDICATES A RED FLAG FOR THIS PART AND ISSUE. PLEASE REVIEW.

May 16, 2017

STRUCTURE,EQUIPMENT

1 complaint

OPENING/CLOSING DRIVER SIDE DOOR; DRIVER DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED WHICH LEAVES ON INTERIOR LIGHTS AFTER EXITING THE VEHICLE. IT HAS STARTED TO OCCUR MORE OFTEN WITHIN THE LAST MONTH, APPROX 85,000 MILES. WHEN THE DRIVER AJAR LIGHT IS ON MY DOOR LOCKS WILL NOT ENGAGE/INITIATE DURING DRIVING LIKE THEY SHOULD NORMALLY DO. CONTACTED USED CAR DEALER AND THEY SUGGEST THE CHARGE TO FIX CAN RANGE FROM 195.00-450.00, DEPENDING ON THE ISSUE, SENSOR REPLACEMENT ETC..... *TR

Feb 01, 2017

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

2013 FORD EDGE FUEL SYSTEM, GASOLINE. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. LEAVING THE RESIDENCE. ONCE PASSED THE CONTROL OF THE SECURITY AGENT OF THE RESIDENCE. I ACCELERATE THE VEHICLE NORMALLY AND THEN HEAR A RATHER DEAFENING NOISE. I STOP THE VEHICLE IMMEDIATELY AND PROCESS TO EXIT THE VEHICLE QUICKLY AS I FEEL THE BODY WARM. ONCE I GET OUT OF THE VEHICLE AND RUN TO A SAFE PLACE ABOUT 40 FEET AWAY, I THROW MYSELF ON THE GROUND AND LOOK AT THE VEHICLE AND SEE THAT THE VEHICLE IS BURNING. I CAN SEE THAT THE FIRE IS CONSUMING THE VEHICLE AND CAN OBSERVE FIRE INSIDE THE VEHICLE COMING OUT OF THE WINDOWS AND FIRE THROUGH THE BOTTOM OF THE VEHICLE THAT GOES FROM THE FRONT OF THE ENGINE DOWN THE SIDE. AND THE FIRE RUNS TO THE GAS TANK.

Dec 29, 2016

Fire: 1

Injuries: 1

LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

1 complaint

FORD DOOR LATCH ISSUE- THE DRIVER DOOR WILL NOT LATCH WHEN DOOR IS SHUT THIS CAUSES THE LIGHTS TO COME ON IN THE VEHICLE AND WARNINGS TO APPEAR ON THE DASH (DOOR AJAR, SHIFT TO PARK, ETC). I HAVE ISSUES WITH MY CAR LOCKING BECAUSE THE DOORS APPEAR TO BE OPEN. THIS IS AN ONGOING ISSUE. THE DEALERSHIP CLEANED THE LATCH FOR ME AND THIS TEMPORARILY SOLVED THE PROBLEM, HOWEVER A FEW MONTHS LATER AND ITS HAPPENING AGAIN. THIS IS UNSAFE WHEN I AM DRIVING AS I DO NOT KNOW IF THE DOOR IS SECURELY SHUT. IT ALSO IS A DISTRACTION WHEN ALL OF THE LIGHTS ARE ON AND THERE ARE WARNINGS FLASHING ON THE DASHBOARD. *TR

Dec 09, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

LOW OIL ENGINE PRESSURE AT ALL TIMES INDICATED, OLMOST SINCE PURCHASE 2 YAERS AGO.WHEN VEHICLE IS IN MOTION ON A CITY OR HIGHWAY .

Oct 14, 2016

EXTERIOR LIGHTING,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY DRIVERS SIDE DOOR WHEN I SHUT IT, THE DOOR AJAR LIGHT STAYS ON ALONG WITH THE DOME LIGHTS. IT ONLY TOOK A FEW TIMES RE SHUTTING THE DOOR TO MAKE THIS GO AWAY. HOWEVER, JUST RECENTLY IT HAS BEEN STAYING ON LONGER AND HARDER TO GET TO GO OFF. IT HAS ALSO BEEN COMING ON WHEN DRIVING AND I HAVE TO PULLOVER TO TRY TO GET THIS TO TURN OFF. I CANNOT LOCK THE DOORS WHEN THIS HAPPENS CAUSING A VERY UNSAFE TRAVEL ALONG WITH THE LIGHTS STAYING ON. IF I HAD KIDS IN MY VEHICLE I WOULD FEEL THEY COULD OPEN THE DOORS DUE TO THIS FAILURE AND FALL OUT. WHEN DRIVING AND THIS HAPPENS THE LIGHT COMES ON AND CAUSES A GLARE AND COULD CAUSE AN ACCIDENT! EVEN AFTER FORD DOES THEIR "CLEANING" TO THE DOOR IT STILL HAPPENS AFTER A COUPLE MONTHS. THE DOOR LATCH AND COMPONENTS HAVE TO BE REPLACED COMPLETELY TO HAVE THIS FIXED.

Sep 21, 2016

ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER THE VEHICLE WAS REFUELED, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, THE INSTRUMENT PANEL REMAINED ILLUMINATED AND CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH NEEDED TO BE CLEANED AND REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE HEATING SYSTEM FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,338.

Aug 16, 2016

UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

DOOR LATCH MALFUNCTION. DOOR IS PROPERLY CLOSED BUT SENSOR DOESN'T COMMUNICATE TO COMPUTER. DOME LIGHTS STAYS ON, DOOR AJAR WARNING- DRAINS BATTERY WHEN NOT BEING DRIVEN. DOORS WILL NOT LOCK/STAY LOCKED WHEN VEHICLE IS IN MOTION. POOR VISIBILITY WHEN REVERSING IN THE DARK AS DOME LIGHT STAYS ON AND REFLECTS ON WINDOWS. ONLINE RESEARCH SHOWS THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE- IT IS A SAFETY ISSUE THAT THE DOORS WILL NOT STAY LOCKED WHEN THE CAR IS IN MOTION

Aug 05, 2016

EXTERIOR LIGHTING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE DOOR AJAR SIGNAL REMAINS LIT WHEN DOOR IS CLOSED, PREVENTING THE ABILITY TO LOCK DOORS WHILE DRIVING, AND CAUSING INTERNAL CAR LIGHTS TO REMAIN ON.

Jul 28, 2016

STEERING,AIR BAGS,WHEELS

1 complaint

IN A CRASH INVOLVING A FRONT END COLLISION WHERE A TRUCK TURNED LEFT STRIKING OUR EDGE IN THE FRONT LEFT, THE AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ABOUT 25 MPH AND THE OTHER VEHICLE AT ABOUT 15-20 MPH. MY WIFE SUFFERED A FRACTURED LEG AND I BACK ISSUES. THE CRASH WAS SEVERE ENOUGH TO TOTAL THE VEHICLE. IT HAPPENED SO FAST I DID NOT APPLY BRAKES. THE OTHER VEHICLE WAS AN OLDER DODGE DAKOTA PICKUP.

Jul 06, 2016

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

PURCHASED THIS VEHICLE MARCH 29, 2016. LESS THAN 2 MONTHS LATER THE VEHICLE STARTED RANDOMLY STALLING AND GOING INTO LIMP MODE AND I HAD TO PULL OVER ON THE BUSY DC HIGHWAY WITH 2 SMALL CHILDREN IN THE BACK WHICH WAS EXTREMELY DANGEROUS. THE CHECK ENGINE LIGHT AND A WRENCH LIGHT CAME ON BUT IT CUT OFF AFTER A RESTART. AUTO ZONE COULDNT READ THE CODES UNLESS THE CAR WAS MALFUNCTIONING AT THE TIME WHICH HAPPENS RANDOMLY. SINCE THE CAR IS STILL WITHIN THE POWERTRAIN WARRANTY I TOOK IT TO THE FORD DEALERSHIP AND THEY DIAGNOSED IT AS P2111 ELECTRIC THROTTLE BODY FAILURE. THE ADVISOR AGREED THAT THIS HAS BEEN A COMMON PROBLEM IN FORD MODELS AND I READ THAT A CONSUMER SAFETY PROGRAM WAS STARTED FOR OTHER FORD MODELS WITH THE EXACT SAME PROBLEM. THE ADVISOR SAID IT IS NOT COVERED BY THE POWERTRAIN WARRANTY AND SINCE THERE IS NO RECALL FOR THIS PROBLEM WITH FORD EDGES I HAVE TO PAY $800+ DOLLARS TO HAVE IT REPAIRED. THIS IS OUTRAGEOUS. APPARENTLY SOMEONE HAS TO LOSE THEIR LIFE BEFORE FORD ISSUES A RECALL ON THIS KNOWN ISSUE. I HOPE THE NHTSA STEPS IN BEFORE SOMETHING TRAGIC HAPPENS! IVE ATTACHED A PICTURE SHOWING THE LIGHTS ON THE DASH AFTER ABOUT THE 10TH TIME THE CAR STALLED.

Jun 29, 2016

ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE DRIVER SIDE LATCH AND DOOR AJAR SENSOR ARE DEFECTIVE. THE CAR DOES NOT PROPERLY REGISTER THAT THE DOOR IS CLOSED. THIS FORCES THE DOOR AJAR LIGHT AND SOUND TO REPEATEDLY GO OFF. THIS ALSO KEEPS THE DOME LIGHT ON WHEN SHUTTING THE DOOR THUS KILLING THE BATTERY. ALSO, YOU ARE NOT ABLE TO LOCK THE DOORS AND THIS IS A SAFETY ISSUE WITH KIDS AND WITH ITEMS IN THE CAR BEING STOLEN.

Jun 27, 2016

ELECTRICAL SYSTEM,INTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLES DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE INTERIOR LIGHTS WOULD ALSO ILLUMINATE WHEN THE VEHICLE WAS PARKED AND TURNED OFF, AS IF THERE WAS A DOOR AJAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Jun 13, 2016

TIRES,WHEELS

1 complaint

SUBJECT: CRACK VEHICLE TIRES I BEEN IN TOUCH WITH MIDWAY FORD IN MIAMI WHERE I BOUGHT THE FORD EDGE 2013 0 MILES SINCE JULY 2015 IN OTHER TO RESOLVE THE CRACK PIRELLI TIRES COMES WITH MY VEHICLE. [XXX] GAVE THE PIRELLI PHONE AND THEY ASKED ME TO GET MY VEHICLE 4 TIMES FOR INSPECTION BY THEIR WARRANTY REP. ON FEB 4 2016 I GOT AN APP. WITH PIRELLI REP. AT 1:30PM AN HE OFFER ME A PRORATED CHARGE OF $711.14 TO REPLACE THE TIRES, I CALLED [XXX] TO EXPLAIN THAT MY CAR HAVE ONLY 5600 MILES AND HE RESPONDED TO ME, THAT IS THE ADJUSTMENT BECAUSE IF THE TIRES WERE CLEANED BY ANY PRODUCT SOLD ON THE AUTO PARTS IN US, THAT IS THE CAUSE OF TIRES CRACK. I ASTONISHED TO HEAR THAT AND I ASK IF THEIR COMPLY WITH THE WARRANTY REGULATIONS BY THE US GOVERNMENT, AND IF THERE ANY GOVERNMENT AGENCY TO CONTROL IT, IM VERY DISAPPOINTED FOR THIS LONG AND TIREDNESS WAY ON PROCESSING A WARRANTY ISSUE BY A PIRELLI CUSTOMER AFFAIR DEPT. SO I THINK THEY USED MY TIME TO FOOL ME. PLEASE I PLEAD YOUR ASSISTANT IN THIS MATTER. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 20, 2016

STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

WHEN TURNING INTO A DRIVE WAY AT LOW SPEEDS THE POWER STEERING GAVE OUT AND THE BREAKS AND GAS PEDAL WERE NOT RESPONDING AND THE LOW OIL PRESSURE TO ENGINE MESSAGE CAME ON THE DASH. I TURNED THE CAR OFF AND GAVE IT A FEW MINUTES, AND WHEN I TURNED IT BACK ON AND HAD IT TOWED TO A DEALER THEY COULDN'T FIND ANY CODE NOR COULD THEY REPLICATE THE PROBLEM AFTER HAVING FOR 3 DAYS. I AM WORRIED IF THIS HAPPENS AGAIN AND AT HIGHER SPEEDS LIKE WHEN ON THE HIGHWAY. I HAVE RESEARCHED THAT FORD HAD SIMILAR ISSUES WITH THE THROTTLE BODY ON OTHER MODELS AND YEARS BUT NOT THE 2013 EDGE. THIS NEEDS TO BE ADDRESSED.

Apr 06, 2016

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

1 complaint

DOOR AJAR SENSOR MALFUNCTIONS. AS IF DOOR IS STILL OPEN WHEN CLOSED. NOT KNOWING IF DOOR IS CLOSED SAFELY TO OPERATE VEHICLE,

Feb 22, 2016

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

WHILE DRIVING AT SPEED, VEHICLE STARTED TO SPUTTER AND LOST POWER, LOST ALL FUNCTION AND HAD TO PULL OVER ON THE SIDE OF THE ROAD. ENGINE SPUTTERED BADLY, WITH THE WRENCH LIGHT ON. TURNED THE VEHICLE OFF AND BACK ON AND RAN SMOOTHLY AGAIN. IT HAS HAPPENED A FEW TIMES.

Jan 20, 2016

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

I WAS DRIVING TO WALMART WHEN THE VEHICLE SUDDENLY DROPPED FROM 45MPH TO LESS THAN 3MPH AND NO MATTER WHAT INPUT WAS GIVEN TO THE GAS PEDAL THE VEHICLE WOULD NOT REACT. THE TACK WAS UNDER 900 AND ON THE LEFT SIDE OF THE DASH A WARNING CAME UP LOOKING LIKE A WRENCH. ONCE I PULLED OVER TRIED TO DO A VEHICLE REPORT AND THE VEHICLE WAS UNABLE TO DO A MAINTENANCE CHECK. SHUT OFF ENGINE AND RESTARTED THE VEHICLE; NO PROBLEMS RESTARTING THE VEHICLE AND NO MEMORIES OF WHY THE ENGINE DID WHAT IT DID (CALLED "LIMP HOME STATUS"). THERE IS ALSO NO MEMORY WITHIN THE PCM ABOUT THE VEHICLE GOING INTO THIS MODE OR WHY.THIS COULD BE VERY DANGEROUS IF I WAS ON A HIGH WAY. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS OF THIS HAPPENING; ALL WITH SAME RESOLUTION. THE VEHICLE HAS NO IDEA WHY IT WENT INTO LIMP HOME AND NO MEMORY OF THAT STATUS AFTER RESTART.

Sep 22, 2015

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

DRIVER'S SIDE DOOR SENSOR INDICATES DOOR AJAR, PREVENTING OTHER FUNCTIONS OF THE VEHICLE FROM OPERATING NORMALLY, SUCH AS DOME LIGHT TURNING OFF WHILE DRIVING AND AFTER LOCKING DOORS, DOORS WILL NOT REMAIN LOCKED WHILE DRIVING AND OTHER RELATED FUNCTIONS. ISSUES CAUSES A DRAIN ON THE BATTERY UNTIL IT EVENTUALLY LOSES CHARGE, LEAVING DRIVER STRANDED. DOOR AJAR INDICATOR REMAINS ON THE ENTIRE TIME DURING OPERATION OF THE VEHICLE.

Jul 19, 2015

INTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, ALL THE INTERIOR LIGHTING ILLUMINATED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO REPEATEDLY OPEN AND CLOSE THE FRONT DRIVER SIDE DOOR IN ORDER TO STOP THE LIGHT FROM ILLUMINATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE.

Mar 17, 2015

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

FEDERAL SHOULD START INVESTIGATE ON THE EDGE ISSUES, I HAVE RESEARCHED ON PEOPLE WHO OWN FORD EDGE, THEY HAVE THE SAME PROBLEM THAT I AM HAVING NOW. MY 2013 EDGE IS HAVING A SMELL RUBBER OR BURNING WHEN YOU HARD ON THE GAS PEDAL AND WILL SMELL BURNING, THAT WILL CAUSE MY WIFE AND I HAVE A HEADACHE REALLY BAD FROM THIS SMELL. I KEEP TOOK MY SUV TO THE FORD, BUT THEY KEEP TELLING ME THEY DON'T SEE ANY PROBLEM BUT OVER 81 PEOPLE WHO COMPLAIN ABOUT THAT ISSUES SO I THINK IT IS TIME FOR FEDERAL TO TAKE THE ACTION! I AM CONSIDER TO HIRE THE LAWYER AND SUE FORD BECAUSE I BELIEVE THAT FORD DO KNOWS BUT WON'T ADMIT IT. *TR

Nov 15, 2014

Injuries: 2

POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

WHILE DRIVING - EVEN THOUGH THE DRIVER DOOR IS COMPLETELY SHUT, THE DRIVER DOOR AJAR WARNING SIGN APPEARS ON THE DASHBOARD SCREEN ACCOMPANIED BY THE SOUND OF A CHIME. SOMETIMES WHEN YOU OPEN AND SHUT THE DRIVER DOOR WHETHER WHILE STILL DRIVING OR IF AND WHEN YOU FIND A SIDE OF THE ROAD SPACE, THE WARNING SIGN DISAPPEARS. BUT OFTENTIMES, IT TAKES 3 OR FOUR TRIES TO MAKE IT DISAPPEAR. SOMETIMES THE DRIVER DOOR AJAR WARNING COMES WITH AN INSTRUCTION TO SHIFT TO P (PARK) . . . . WHICH IS HELPFUL IF YOU CAN FIND A SIDE OF THE ROAD SPOT OTHERWISE THE INSTRUCTION WILL JUST CONFUSE A NOVICE DRIVER AND COULD POTENTIALLY CREATE AN ACCIDENT. I SEARCH THE INTERNET AND FOUND THIS PROBLEM IS VERY COMMON WITH FORD EDGE. I FEEL THAT THIS PROBLEM COULD POTENTIALLY CREATE AN ACCIDENT AND WARRANTS A RECALL. *TR

Nov 11, 2014

FUEL SYSTEM, GASOLINE,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE DRIVER VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE CONTACT WAS UNCERTAIN IF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED FATAL INJURIES AND A POLICE A REPORT WAS FILED OF THE INCIDENT. THE VEHICLE CAUGHT ON FIRE DUE TO A DISLODGED FUEL LINE AND A COMPROMISED FIREWALL. THE FIRE WAS IGNITED BY THE FUEL LEAK THAT CAME FROM UNDER THE CARRIAGE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/06/14 *BF. UPDATED 7/27/2015 *JS

Oct 29, 2014

Crash: 1

Fire: 1

STEERING,ENGINE AND ENGINE COOLING

1 complaint

I WAS DRIVING ON THE CITY STREETS AND WITHOUT ANY WARNING, THE POWER STEERING KICKED OUT. I DIDN'T REALIZE THIS AND WAS ALREADY COMMITTED TO MAKING A RIGHT TURN. I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN AND STAY ON THE ROAD. AFTER CLEARING THE INTERSECTION I NOTICED THE CAR WAS NOT ACCELERATING, INSTEAD IT WAS DECELERATING. THE CAR CAME TO A COMPLETE STOP ON THE MAIN ROAD. I QUICKLY PUT ON MY BLINKERS. THE CAR THEN GAVE A "LOW ENGINE OIL PRESSURE" ERROR MESSAGE. I PUT THE CAR IN PARK, WAITED A MINUTE, AND RESTARTED W. I WOULD HAVE HAD A BIG PROBLEM IF THE CAR STALLED OUT IN THE LEFT TURN OR IF I COULDN'T OVERPOWER THE STEERING COMPONENTS AND WENT OFF THE ROAD. *TR

Oct 15, 2014

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

WE'RE KEEPING SMELL BURNING "RUBBER BURNING" SMELL LIKE A FIRE BURN. TRANSMISSION FLUID WAS EMPTY AND NO FLUID THERE WITH NO LEAKING, I HAD TO POUR FLUID. TOOK THIS TO DEALERSHIP, THEY SEEMS DO NOT WANT TO HELP OR SOMETHING LIKE THAT. THEY WERE TOLD ME IT WAS FINE, DIDN'T SEE ANYTHING WRONG WHICH THIS IS NOT FIRST TIME THAT I COMPLAIN ABOUT THAT. I HAVE DECIDED TO READ ANOTHER PEOPLE WHO COMPLAIN ABOUT SMELL ISSUES SO I AM NOT ONLY ONE. IT HAS ALSO NOT CONTROL VERY WELL WHEN I WAS SPEEDING. *TR

Sep 30, 2014

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING

1 complaint

THE " DRIVER DOOR AJAR" WARNING LIGHT REMAINS ON CONSTANTLY. BEING A SENIOR CITIZEN, I'M CONCERNED ABOUT BEING CAR JACKED WHEN STOPPED BECAUSE THE DOOR LOCKS WILL NOT AUTOMATICALLY ACTIVATE WHEN THE WARNING LIGHT IS ON. ALSO, THE INTERIOR LIGHTS REMAIN ON FOR A PERIOD OF TIME WHICH CAN ALERT A CAR JACKER. THE FORD DEALER ESTIMATE TO REPAIR THE LATCH SENSOR IS $470. *TR

Jul 14, 2014

EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

"DOOR AJAR" WARNING LIGHT INTERMITTENTLY ALARMS FOR THE DRIVER SIDE DOOR EVEN WHEN THE DOOR IS NOT AJAR. *JS

Jun 13, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

WE WERE RETURNING HOME VIA I55 AND I TURNED ON THE ADAPTIVE CRUISE CONTROL AND THE PRE-COLLISION SYSTEM. THREE TIMES IN THE SPACE OF AN HOUR, WITHOUT ANY VEHICLE IN FRONT OF US, THE VEHICLE BRAKE ITSELF. THERE WAS A TRACTOR AND TRAILER NEXT TO US AND CARS BEHIND US ON THE TWO LANE HIGHWAY. AFTER THE THIRD INCIDENT I TURNED OFF THE PRE-COLLISION SYSTEM BUT LEFT THE ADAPTIVE CRUISE CONTROL ON. SOME TIME LATER WITH DIFFERENT VEHICLES, BUT THE SAME TYPES IN THE SAME RELATIVE POSITIONS, THE CAR BRAKE VIOLENTLY, THE WARNING LIGHTS IN THE WINDSHIELD WERE BLINKING AND A SIREN WAS SOUNDING AND THERE WAS NO ONE IN FRONT OF US AGAIN. THE ATTEMPTED STOP BY THE CAR WAS SO VIOLENT IT THREW US FORWARD. WE HAVE NOT DRIVEN THE CAR SINCE AND IT HAS BEEN AT THE FORD DEALER WAITING FOR A DIAGNOSIS AND A PART THAT MAY FIX THE ISSUE. THE EDGE HAS BEEN AT THE DEALER SINCE THE THE 27TH OF DECEMBER AND NO ONE HAS ANY IDEA AS TO WHEN THE "PART" MAY BE IN. WE TOOK POSSESSION OF THE CAR ON DECEMBER 20TH, 2014. I CONTACTED FORD ASKING FOR A BUY BACK AND AM WAITING TO HEAR. BOTH THE DEALERSHIP SERVICE MANAGER AND A FORD FIELD ENGINEER EXPERIENCED THE SAME ISSUES. *TR

Jan 31, 2014

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

CAR STOPPED RUNNING AS MY WIFE,DAUGHTER,AND MYSELF WERE ON OUR WAY HOME. MY WIFE WAS DRIVING AND WAS ABLE TO PULL TO THE SIDE OF THE HWY. AFTER A FEW MINUTES THE CAR RESTARTED AND WE CONTINUED HOME. I TOOK THE CAR TO THE DEALER AND LEFT IT FOR ABOUT A WEEK. THE SERVICE REP. I SPOKE WITH SAID THEY COULD FIND NO TROUBLE CODE AND COULD NOT DUPLICATE THE PROBLEM. I ASKED IF HE HAD SPOKEN WITH FORD ENGINEERING ABOUT THIS AND HE SAID NO. I ASKED HIM TO AND HE SAID HE WOULD. HE CALLED FORD ENGINEERING AND THEY SAID THEY HAD NO SOLUTION AND DENIED A PROBLEM. I WAS TOLD TO RETURN MY LOANER CAR. I DID SO .A DIFFERENT SERVICE REP. WAITED ON ME THIS TIME.WHEN HE BROUGHT ME THE CAR HE ASKED IF MY PROBLEM WAS FIXED AND I SAID NO .HE ASKED ME THE PROBLEM AND I TOLD HIM.HE THEN TOLD ME THAT HE HAD A LADY WITH THE SAME PROBLEM WITH HER CAR,A 2012 FORD EDGE. HE CONTACTED FORD AND THEY TOLD HIM TO CHANGE PROGRAMMING. THEY DID THIS TWO TIMES AND THE PROBLEM PERSISTED.SHE THEN TRADED THE CAR WITH 32000 MI. ON IT FOR A NEW VEHICLE. I TALKED WITH SEVERAL FORD REPS AND FOR THE MOST PART SEEMED UNCONCERNED. I EXPRESSED MY SAFETY CONCERNS TO THEM TO NO AVAIL. I WAS TREATED AS COLLATERAL DAMAGE. *TR

Jan 02, 2014

VISIBILITY,STRUCTURE

1 complaint

ON 10/21/13 AT 6:30 AM I WAS DRIVING ON MY DAILY ROUTE TO WORK ALONG INTERSTATE ROUTE 95-SOUTH. AS I WAS DRIVING OVER THE HIGH LEVEL BRIDGE IN PORTSMOUTH, NH, I HEARD A VERY LOUD BANG. THE VEHICLE HAD NOT STRUCK ANY OBJECT, NOR HAD ANY OBJECT STRUCK THE VEHICLE. I LOOKED UP AND SAW THAT THE ENTIRE MOONROOF HAD COMPLETELY SHATTERED IN PLACE. I IMMEDIATELY PULLED OFF THE NEXT EXIT. WHEN I EXITED THE VEHICLE AND INSPECTED ITS EXTERIOR, I CONFIRMED THAT THERE WAS NO INDICATION THAT ANYTHING HAD HIT MY CAR. THERE WAS NO SIGN OF ANY OBJECT HAVING STRUCK THE MOON ROOF. THERE WERE NO LOCALIZED IMPACT CRACKS OR PUNCTURE HOLES ANYWHERE, YET, A STRIP ALONG ALL FOUR EDGES OF THE MOON ROOF HAD SEPARATED, WHILE THE CENTER AREA STAYED INTACT, BUT WAS COMPLETELY SHATTERED. I BROUGHT MY CAR TO THE PORTSMOUTH, NH FORD DEALERSHIP AND THE SERVICE MANAGER LOOKED AT MY VEHICLE'S MOON ROOF AND AGREED THAT THE DAMAGE DID NOT APPEAR TO BE CAUSED BY SOMETHING HITTING MY CAR. FMC HAS DOCUMENTATION OF HIS STATEMENT. SM TOOK PICTURES OF THE MOON ROOF AND SUBMITTED A TO FMC. FMC IMMEDIATELY DENIED THE REQUEST FOR REPLACEMENT. IN THE MEANTIME, THE SERVICE MANAGER ESCALATED THE REQUEST BECAUSE HE FELT VERY STRONGLY THAT THIS WAS NOT A RESULT OF SOMETHING HITTING MY MOON ROOF. THE REQUEST WAS ONCE AGAIN DENIED. MR.XXX HAS CONTINUED TO MAKE CALLS ON MY BEHALF THIS WEEK TO FMC, ASKING HOW ANYONE CAN MAKE A DETERMINATION WITHOUT SENDING SOMEONE TO INSPECT THE MOON ROOF FIRSTHAND. HE WAS REPEATEDLY TOLD FOR THREE DAYS THAT FORD WAS WORKING ON COMING UP WITH A RESOLUTION. ON 10/23/13 FORD CALLED AND OFFERED TO PAY FOR HALF THE REPLACEMENT COST OF THE MOON ROOF. DUE TO THE LACK OF SERVICE FROM FORD MOTOR COMPANY, I HAD TO SUBMIT A CLAIM THROUGH MY PERSONAL CAR INSURANCE.

Oct 30, 2013

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

THIS IS A 2013 FORD EDGE LIMITED. IT HAS 13,000 MILES AND IS 15 MONTHS OLD. THIS VEHICLE HAS A MYFORD TOUCH SCREEN AND SYSTEM. THIS SYSTEM HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE EDGE. ON SEPTEMBER 17, 2013 MY WIFE WAS STOPPED IN A PARKING LOT TRYING TO GET THE MYFORD TOUCH SYSTEM TO MAKE A CALL FROM HER CELL PHONE. THIS CELL PHONE HAS BEEN PAIRED TO THE MYFORD TOUCH SYSTEM SINCE DAY 1 BUT REFUSED TO RECOGNIZE THE PHONE TO MAKE A CALL. SHE WAS TOUCHING THE SCREEN TO MAKE THE CALL AND THE SCREEN CRACKED. THE SYSTEMS THAT ARE PART OF THE SCREEN WILL NOT WORK NOW DUE TO THE CRACKED SCREEN. THE DRIVER IS FORCED TO MANUALLY WORK AROUND THE SYSTEM CONTROLS SINCE THE TOUCH SCREEN WILL NOT WORK. FORD REGIONAL SERVICE REFUSES TO REPLACE THE CRACKED TOUCH SCREEN AS A WARRANTY ISSUE. THE VEHICLE IS WELL WITHIN THE WARRANTY PERIOD. FORD REQUIRES $1,500 TO REPLACE THE CRACKED TOUCH SCREEN. FORD HAS MULTITUDES OF ISSUES WITH THIS MYFORD TOUCH SYSTEM WHICH THE TOUCH SCREEN IS A PART OF THE OVERALL SYSTEM. THIS CRACKED SCREEN NEEDS TO WORK TO MAKE THE VEHICLE AS SAFE TO DRIVE AS ADVERTISED BY FORD. FORD IS SIMPLY NOT COVERING THE REPLACEMENT OF AN ITEM THAT IS NEEDED FOR THE VEHICLE TO PERFORM SAFELY. *TR

Sep 29, 2013

STEERING,POWER TRAIN,ENGINE

1 complaint

I WAS DRIVING ON THE CITY STREETS AND WITHOUT ANY WARNING, THE POWER STEERING KICKED OUT. I DIDN'T REALIZE THIS AND WAS ALREADY COMMITTED TO MAKING A LEFT TURN. I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN AND STAY ON THE ROAD. AFTER CLEARING THE INTERSECTION I NOTICED THE CAR WAS NOT ACCELERATING, INSTEAD IT WAS DECELERATING. THE CAR CAME TO A COMPLETE STOP ON THE MAIN ROAD. I QUICKLY PUT ON MY BLINKERS. THE CAR THEN GAVE A "LOW ENGINE OIL PRESSURE" ERROR MESSAGE. I PUT THE CAR IN PARK, WAITED A MINUTE, AND RESTARTED WITH NO FURTHER ISSUE. I WOULD HAVE HAD A BIG PROBLEM IF THE CAR STALLED OUT IN THE LEFT TURN OR IF I COULDN'T OVERPOWER THE STEERING COMPONENTS AND WENT OFF THE ROAD. *TR

Sep 09, 2013

EXTERIOR LIGHTING,STRUCTURE,SEATS

1 complaint

1.DRIVER'S DOOR ARM REST AND CENTER ARM REST DO NOT ALIGN UP, WHEN BOTH ARMS ARE ON THE ARM RESTS. 2.DRIVE CONTROL KNOW IS IN THE WAY AND MAKES IT HARD TO USE CENTER LOWER ELECTRIC CONSOLE. 3.TURN SIGNAL STAYS ON WHEN YOU USE IT TO CHANGE LANES, HAVE TO RESET IT. 4.BOTH FRONT DOORS ,LOWER STORAGE AREA, IS TOO LONG, AS THINGS TEND TO GET STUCK IN THE BACK OF THE STORAGE AREA. 5.CENTER STORAGE AREA IS HARD TO GET TO, AND ALSO THINGS GET BEHIND THE CONSOLE AND YOU CANNOT GET TO THEM. 6.NO TRUNK COVER, HOOK UPS. 7.BACK SEAT DID NOT GO ALL THE WAY DOWN. *TR

Jul 01, 2013

2013 FORD Edge Problems & Complaints

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