2014 FORD Edge Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
366
Complaints Reported
Complaints by Component
UNKNOWN OR OTHER
50 complaints
THE REAR VIEW CAMERA DISPLAYS A DISTORTED IMAGE ON THE CENTER OF THE DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE.
Nov 16, 2025
Rear back up camera stopped working after image turned upside down for a few days.
Oct 24, 2025
My backup camera is failing periodically
Sep 22, 2025
My Ford has the rear view camera which at the time was an upgrade. Unfortunately it has not worked in the last 1 year. It has blanked out and shows upside down. According to the dealership only the 2015 and up had the recall. I understand that in 2014 was the year that back up cameras were required in cars. That is why we paid for an upgrade and purchased hours. And now all cars have them. I like to have ours fixed if at all possible without out of pocket.
Sep 11, 2025
Backup camera fails intermittently and displays a warning telling me it is not operable and recommending it be checked. Same problem as desc2ibed in NHTSA recall issued last month for Ford vehicles including 2021-2014 Edge.
Jun 02, 2025
+ 45 more complaints for this component
SERVICE BRAKES
44 complaints
I am an automotive service technology teacher, retired. The ABS system on this vehicle failed without warning and without any trouble codes. No lights, no codes. The pedal sinks nearly to the floor, but does engage the brakes once the ABS chambers fill with fluid. But, by the time brakes begin to engage, one's heart skips a beat and it actually takes 1/2 second longer for the brakes to actually work. If not for my tall stature, I might not be able to reach the distance it takes to get hydraulic pressure. Brakes work, but marginally due to interference with floor. My research indicates this is a relatively common problem with these vehicles. Folks need to be warned! A recall is in order; at the very least a service bulletin and a customer notification. I'll fix it, but I shouldn't need to. I'll save the old unit and ship it if anybody wants to inspect it.
Nov 25, 2025
Abs module failed
Sep 13, 2025
Brake booster faulty.
Aug 04, 2025
The brake booster continues to fail. I replaced this part for the second time 6 months ago, the first time was roughly 9 months before that. The failure of this part causes the brake pedal to drop to the floor making stopping tricky. I have had no accidents, no police report and no warning. No dash lights illuminate indicating a problem as well as no symptoms before the failure.
Mar 16, 2025
ABS brakes randomly engage in normal braking conditions. Inspection found a broken Reluctor ring on the front drivers side axle.
Jan 03, 2025
+ 39 more complaints for this component
POWER TRAIN
32 complaints
Loss of power
Jul 12, 2025
See attached document for complaint.
Oct 03, 2024
The rear differential has failed. It started to fail at 80,000 miles. The car now has a little over 91,000 miles. It makes a whining/grinding noise at over 30 miles per hour. It was subtle at first but has become much louder recently. If this had failed completely while on the highway going 55 MPH or higher, this could have resulted in complete loss of control of the vehicle. Additionally, oil or parts could have been left on the highway becoming a hazard for other drivers. The local mechanic confirmed that this is the part that needs replacing. There were no warning lights or messages at all. This is a major part of the drivetrain and there are many people on the Internet complaining about premature failure of the differential on the Ford Edge and Lincoln MKX. I am surprised there has not been a recall on this already. Please look into it.
Aug 23, 2023
Will not register in park, light says transmission not in park. Door does not register it is closed.
Sep 10, 2022
The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle decelerated independently with the check engine warning light illuminated. The contact was able to pull over safely and allowed the vehicle to cool down. The contact restarted the vehicle and the vehicle operated normally. The vehicle was taken to the dealer for diagnostic testing but no failure was found. The failure reoccurred and the vehicle was towed to the residence. The manufacturer was contacted and stated that the VIN was not under recall, and referred the contact to the NHTSA. The failure mileage was 72,500.
Aug 22, 2022
+ 27 more complaints for this component
BACK OVER PREVENTION
23 complaints
The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to an independent mechanic, where it was diagnosed with a rear-view camera system failure. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall which had a similar failure description; however, the vehicle was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Nov 05, 2025
The contact owns a 2014 Ford Edge. The contact stated that on several occasions for over a year, when the vehicle was shifted into reverse(R), the back over prevention image was turned upside down. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Oct 20, 2025
The contact owns a 2014 Ford Edge. The contact stated that the rearview camera was working periodically while reversing. There were no warning lights illuminated. The contact called the local dealer, who confirmed there were no recalls associated with the VIN related to the failure. The vehicle was not diagnosed or repaired. Upon further research, the contact linked the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was contacted, who filed a claim and referred the contact to the BBB, who referred her to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
Sep 19, 2025
The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the failure was related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.
Sep 10, 2025
The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera displayed an upside-down image. Occasionally, the picture or the view was distorted. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 194,000.
Sep 10, 2025
+ 18 more complaints for this component
ELECTRICAL SYSTEM
16 complaints
The back up camera quit working about 6 months ago for a short time. then it worked for about a week then stopped working completely. I had a message on the screen stating to bring it to the dealership. At that point the backup sensors were still working. Until about a week ago they quit completely. Now I get a warning to check the sensors but there is nothing stuck in or on the sensors. Now the entire back up system and sensors no longer work at all.
Apr 10, 2025
Rear view camera shows an inverted image when drive placed in reverse. It's a safety issue when backing up.
Jan 16, 2025
This is a known issue with Ford models. The door sensor does not work correctly when the doors are closed. The sensor alerts that a door is still open, and will keep the dome light on and will not allow the doors to lock. This is a huge issue with not being able to see at night with the light on, and doors not locking with children in the back seat. There is also another sensor that does not sense when the vehicle is in park. Then again you are not able to lock the doors of the vehicle.
Mar 19, 2022
DOOR AJAR ALERT COMES ON AFTER CLOSING DRIVER DOOR CAUSING INTERIOR DOME LIGHT TO STAY ON AND EXTERNAL LOCKING MECHANISM DOES NOT WORK SUCH AS LOCK CODE BUTTONS AND HAND SENSOR CAUSING THE VEHICLE NOT TO LOCK. THIS HAPPENS WHEN EXITING THE VEHICLE. CONCERN FIR BATTERY DRAIN, UNSECURED VEHICLE AND EXTRA LIGHTING WHEN DRIVING. HAVE HAD AN INTERMITTENT ISSUE WITH BACK HATCH DOOR STATING SAME THING. NOTED THIS IS AY KNOWN PROBLEM WITH PREVIOUS YEAR FORD EDGE PRODUCTS AND MANY COMMENTS OUT IN THE INTERNET BY OTHER FORD EDGE OWNERS. THIS HAS BEEN HAPPENING OVER THE LAST SEVERAL MONTHS
Oct 03, 2020
OUR FORD EDGE WILL INTERMITTENTLY LOOSE POWER AND DROPS TO A ROUGH IDLE, ENGINE LIGHT COMES ON. THIS CAN HAPPEN AT HWY SPEEDS OR ACCELERATING FROM A STOP. THE ERROR CODE GIVEN IS P2111 TAC SYSTEM-ACTUATOR STUCK OPEN. I CAN TURN THE SWITCH OFF THEN RESTART IT AND IT MIGHT RUN OKAY FOR AWHILE OR NOT. THROTTLE BODY IS CLEAN AND ALL CONNECTORS SEEM TO LOOK GOOD, NO CORROSION.
Jul 19, 2020
+ 11 more complaints for this component
ENGINE
15 complaints
Three different occurrences of the engine shutting off. Twice while in park and once while stopped in a drive-thru.
Jun 11, 2025
The contact owns a 2014 Ford Edge. The contact stated that the vehicle was hesitating while driving at various speeds. The contact stated that the engine and a wrench warning lights were illuminated. The failure had become more persistent and occurred at various speeds. The contact stated that after refueling, the vehicle became idle, lost power steering functionality, and lost motive power. The vehicle was restarted and regained proper functionality. The failure was intermittent but became more persistent and occurred whether the vehicle had been refueled. The contact stated while driving 55-60 MPH, the vehicle lost motive power and several attempts were needed to restart the vehicle and continue driving. The vehicle was taken to a certified mechanic who had replaced the Oxygen sensor twice, the purge valve once, and the EVAP twice; however, the failure persisted. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 155,000.
Nov 01, 2024
Faulty Water Pump causing thousands of dollars to repair. There is a recall on same models and year my vehicle should also be on it. Stalled on hiway. Had to pay more money for tow. Repairs are more than car is worth. You have to take the top part of engine off to replace it.
Jul 26, 2024
COOLANT LEAKING INTO ENGINE FROM FAULTY WATER PUMP CAUSING ENGINE FAILURE.
Feb 06, 2023
Driving down the hwy, lost all acceleration. Engine still alive, had power, radio, air etc Had to coast to the side of the road. Restarted car after a few minutes and problem resolved. Took to dealer but they could not find a code. Suggested replacing throttle body as possible solution based on how often they see this.
Jun 22, 2021
+ 10 more complaints for this component
FUEL/PROPULSION SYSTEM
12 complaints
The lever on the gas door dosen't closed all they causing the check engine to light up The code shows a vapor leaking
Nov 24, 2023
Fuel pump fails without warning causing vehicle to stall in intersection of busy roadway. With some research and assistance from my local Ford dealership, we found a recall in the past for this exact issue effecting my year make and model. Not sure why I was not made aware of this until I almost caused an accident. I want this on record that I reported the issue. Recall # 14S30
Mar 30, 2023
I SEE THAT SOME 2014 FORD EDGE VEHICLES HAVE A FUEL PUMP RECALL. WHY IS MY 2014 FORD EDGE NOT INCLUDED. I HAVE HAD TO REPLACE THE FUEL PUMP.
Apr 23, 2021
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED AN EXCESSIVE FUEL LEAK. THE CONTACT STATED THAT THERE WAS A MILD FUEL ODOR ENTERING THROUGH THE A/C VENTS INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Feb 26, 2020
I KEEP GETTING THIS CODE P1450 ON MY CAR FOR CHECK ENGINE LIGHT I'VE ALREADY PAID AT FIRESTONE TO HAVE A PIECE SWITCHED OUT ONCE WHICH WAS NOT EVEN BROKEN. THE LIGHT KEEPS COMING ON. WHEN YOU SEARCH IT APPEARS MANY PEOPLE HAVE THIS PROBLEM WITH MANY FORDS.
Jul 12, 2019
+ 7 more complaints for this component
SERVICE BRAKES, HYDRAULIC
8 complaints
The contact owns a 2014 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop, and the stopping distance was extended. The vehicle was taken to the local dealer who replaced the brake master cylinder and brake booster; however, the failure persisted. The vehicle was taken back to the dealer who diagnosed that the hydraulic brake booster and electronic brake booster were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.
May 23, 2025
The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, upon depressing the brake pedal, the pedal was abnormally firm. The contact then heard a hissing sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake booster. The vehicle was not repaired. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N02, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,000.
Jan 31, 2024
The contact’s mother owns a 2014 Ford Edge. The contact stated that while his mother was driving at an undisclosed speed, she depressed the brake pedal, and the brake pedal became spongy and failed to stop the vehicle. The contact stated that his mother had to apply added pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle stopped slowly. No warning light was illuminated. The vehicle was taken to an independent mechanic where the front brake lines were bled; however, the failure recurred. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 246,000.
Oct 27, 2023
The contact owns a 2014 Ford Edge. The contact stated while driving approximately 40 MPH and making a right turn, the brake pedal was depressed and went to the floorboard. The contact stated the vehicle failed to slow as needed. The contact steered the vehicle off the roadway and used the parking brake to stop the vehicle. The contact shifted into park (P) and turned off and restarted the vehicle several times to regain braking functionality. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. Additionally, the vehicle lost braking functionality after driving over a bump or a dip in the road surface. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the brake master cylinder and brake lines needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Oct 20, 2023
The contact owns a 2014 Ford Edge. The contact stated while driving on several occasions at various speeds, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle failed to slow down as intended. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 116,000.
Aug 15, 2023
+ 3 more complaints for this component
SEATS
8 complaints
The seat rocks back and forth on takeoff and stop. Self inspected and found cracked square tubing on frame of seat. Car does not feel safe to me to drive. Car has never been in accident to my knowledge. Was purchased used.
Feb 08, 2024
Driver power seat tilts backward suddenly when accelerating or backing causing driver to lose control of the vehicle.
Aug 09, 2022
POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY WAS DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST "ZIP" OR "RATCHETING" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD. IN MY SEARCH OF THIS PROBLEM, I FOUND IT WAS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX ALL THE WHILE FORD REFUSES KNOWING ABOUT IT
Aug 16, 2020
DRIVERS SIDE SEAT AND PASSENGER SEAT APPEAR TO BE LOOSE AND ROCK BACK AND FORTH WHEN STARTING AND STOPPING QUICK AND IT HAS BEEN REPORTED TO THE DEALERSHIP SEVERAL TIMES AT SERVICE AND NOTHING SEEMS TO BE DONE TO FIX IT AND IT HAS BEEN THAT WAY SINCE THE VEHICLE WAS PURCHASED AND IT HAD WARRANTY LEFT AT THAT TIME AND ALSO EXTENDED WARRANTY WAS PURCHASED IN 2016
Jan 09, 2020
POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY AND I WERE DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST "ZIP" OR "RATCHETING" NOISE AND IMMEDIATELY TILTED BACKWARDS SEVERAL INCHES CAUSING ME TO SWERVE ALL OVER THE ROAD BUT GAINED CONTROL OF THE VEHICLE. IN MY SEARCH OF THIS PROBLEM, I FOUND IT WAS A VERY COMMON PROBLEM AND A VERY EXPENSIVE FIX ALL THE WHILE FORD KNOWING ABOUT IT, BUT NOT FIXING THE WEAK PROBLEMS CAUSING THIS. THIS IS 100% A SAFETY FACTOR FOR EVERYONE ON THE ROADWAYS AND IT NEEDS ADDRESSED NOW BEFORE IT BECOMES A STATISTIC WITH INJURIES OR WORSE GRAVESTONES. THE PART AT FIRST GLANCE AND EDUCATED GUESS IS TO BE THE MOTOR DRIVE GEARS OR WHAT FORD IS CALLING "RAILS". THEY EXPECT YOU TO PURCHASE THE WHOLE "SEAT ADJUSTER" BT4Z-7861711-D FOR WHAT IS 100% A ROAD SAFETY HAZARD.
Oct 07, 2019
+ 3 more complaints for this component
POWER TRAIN,ENGINE
8 complaints
Upon stopping at intersection I began to accelerate to proceed through intersection and no warning light on dash came on as my vehicle wouldn’t go into drive. It barely rolled through and off to shoulder. When I tried to shift into park it wasn’t engaging or something, it just wouldn’t do anything so I lulled the engine and used emergency brake. This could have been a very big tragedy at this or any similar situation.
Jan 02, 2023
This has happened twice on my 2014 Ford Edge. Vehicle goes into limp mode without warning. Did not catch the message, was too busy trying not to get hit. No error codes found. Vehicle restarts and works fine after a short period of sitting. There are multiple reports of this going back 10+ years online. Ford says there is no problem. Computer chip failure? First failure was approximately 10 months ago -
Sep 01, 2022
VEHICLE LOSSES POWER WHILE TRAVELING ON HIGHWAY AND CITY STREET. MUST PULLL OVER AND RESTART THE VEHICLE. NO SET SPEED. PRESS THE ACCELERATOR PEDAL VEHICLE CREEPS ALONG. VERY CONCERNED WITH THE SAFWTY OF THE VEHICLE TRAVELING ALONG THE HIGHWAY. HAVE SPOKEN WITH THE DEALER AND TWEHY ARE LOOKING INTO IT.
Aug 03, 2020
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE EXPLODED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Mar 10, 2020
DRIVING IN NORMAL CONDITIONS VEHICLE WILL LOOSE POWER AND THE WRENCH LIGHT WILL COME ON PULL OVER TURN VEHICLE OFF AND BACK ON IT DRIVES WITH NO ISSUES
Dec 16, 2018
+ 3 more complaints for this component
EXTERIOR LIGHTING
8 complaints
I AM WRITING TO COMPLAIN OF THE POOR VISIBILITY FROM THE HEADLIGHTS ON THIS VEHICLE. WITH LOW BEAM ON THERE IS A BLACK OUT LINE ABOUT 30 TO 40 FEET IN FRONT OF THE VEHICLE WHICH CHANGES WITH ELEVATION OF THE ROAD. I DRIVE IN RURAL AREAS 80% OF THE TIME AND HAVE DIFFICULTY SEEING FAR ENOUGH IN FRONT TO DRIVE SAFELY. WHEN ON HIGH BEAM IT IS DIFFICULT TO SEE TO THE SIDES FAR ENOUGH TO SEE ANY OBJECTS POSSIBLY ENTERING THE ROADWAY. I AM WONDERING IF ANYTHING CAN BE DONE TO RESOLVE THIS ISSUE. THANKS FOR YOUR TIME.
Jun 16, 2019
DRIVER SIDE HEAD LIGHTS DO NOT COME ON WHEN LIGHTS ARE FIRST TURNED ON. CHECKED BULBS AND OK. THEN WHEN HIGH BEAM IS TURNED ON THE LIGHT WILL COME ON AND BOTH LOW AND HIGH BEAM WILL WORK. OK FOR A COUPLE DAYS THEN SAME PROCESS. IN CHECKING ONLINE BLOGS SEE A LOT OF OWNERS COMPLAIN OF SAME OR SIMILAR PROBLEM. . SUGGESTIONS TO REPLACE RELAY BUT WHEN GOING TO DEALER SUGGEST REPLACING COMPLETE ASSEMBLY WHICH IS VERY EXPENSIVE. ALSO RELAYS MAKE LIKE ALMOST A TRANSMISSION SHIFTING NOISE WHEN GOING FROM LOW TO HIGH BEAM AND BACK. BECAUSE OF LACK OF DEPENDABILITY FEEL COMPELLED TO HAVE TO CHECK LIGHTS EVERY TIME YOU GO SOMEPLACE.
May 06, 2019
I PURCHASED THIS VEHICLE USED AND HAVE HAD IT FOR ONE YEAR. THE HEAD LIGHTS ARE THE WORST HEADLIGHTS I HAVE EVER EXPERIENCED ON A VEHICLE. HEADLIGHTS DO NOT PROJECT ADEQUATELY DOWN THE ROAD ON EITHER HIGH OR LOW BEAM. BOTH HIGH AND LOW BEAMS ARE NOT BRIGHT ENOUGH. POOR ILLUMINATION ABOVE THE ROAD AND TO THE SIDES. THERE ARE BLIND SPOTS WHEN GOING UP A HILL OR TURNING A CORNER. I LIVE IN A RURAL AREA AND IT IS VERY HAZARDOUS TO DRIVE THIS VEHICLE AT NIGHT.
May 31, 2018
HALOGEN HEADLIGHTS ON LOW BEAM DO NOT PROJECT VERY FAR DOWN THE ROAD AND DO NOT ILLUMINATE AT ALL ABOVE APPROXIMATELY 40 INCHES ABOVE GROUND LEVEL SO IT IS IMPOSSIBLE TO READ STREET SIGNS WHEN NOT IN AREAS WITH STREET LIGHTS. THEY ARE ALIGNED ACCORDING TO FORD SPECIFICATIONS. VERY HAZARDOUS. AAA HAS CONDUCTED STUDIES ON THIS PROBLEM AND IT AFFECTS MULTIPLE MANAFACTURE'SVEHICLES THAT USE HALOGEN HEADLIGHTS. THIS HAS BEEN A PROBLEM SINCE VEHICLE WAS NEW AND DEALER HAS NO REMEDY.
Nov 21, 2017
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AND THE CONTACT COULD NOT SEE THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
Feb 02, 2017
+ 3 more complaints for this component
ELECTRICAL SYSTEM,BACK OVER PREVENTION
7 complaints
In 2020, I paid a local Ford Dealership to replace my back up camera on my 2014 Ford Edge SEL. The camera had failed and gave the " camera not available" to driver. Worked until July of 2024. In July, the new camera failed. The camera "inverted" the image the driver sees. This makes it impossible to use the camera safely for backing up or hazard during back up. I feel this is a critical safety issue, causing disorientation of the driver while backing up. A call to the Ford dealer got the reply " Your vehicle is not covered under any Ford recall to date. The back-up camera has failed, and we can replace it at your cost"
Jul 22, 2024
Back up camera is not working properly. This started 1st of the year when it doesn't come on while in reverse. It's been on again off again for months. I should have reported sooner but was hoping it would resolve when following guidelines from the of owners manual. No messages or other symptoms that I'm aware of or appear and it's happening more often. There has been no inspection done. No incidents but definitely not safe to use. When camera does work it blanks out and goes black and message appears call dealership while backing up. Only other issue that I seen reported was our brakes screeching while backing up also. We need to get resolved ASAP.
Sep 15, 2023
Our backup camera isn't working properly. It sometimes works in reverse and also sometimes comes in while in drive. Most of time it doesn't work. It has not been taken to dealership to be looked at. It's been about a month now. Saw recently about recall on some cameras.
Sep 07, 2023
Back up camera works intermittently. Was told by the dealer the parts for the camera were on back order and it could be up to a year before they get them in!!!! Also if the car sits for 2 to 3 days the battery is dead and it has to be jump started. Battery tested at 100%. Everything is off when I get out of the car but something is draining the battery!!!
Mar 15, 2023
The backup camera on the car works intermittently switching between blue screens and component not available. This causes a safety risk as I back up. A specific scenario that occured where I had to back out of my garage during Halloween with kids running about the neighborhood. The backup camera screen turned blue requiring me to backup using only the side mirrors hoping someone was not behind the vehicle.
Jan 28, 2023
+ 2 more complaints for this component
STRUCTURE
7 complaints
The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger’s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.
Jul 15, 2024
The contact owns a 2014 Ford Edge. The contact stated that there was a puddle of water on the driver's and passenger's side floorboards. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: 15B21 (Pillar Water Leak) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.
Jan 17, 2023
DOOR AJAR LIGHT ON BUT DOOR IS SHUT.
Mar 12, 2020
WAS DRIVING ON A SUNNY DAY ON THE HIGHWAY W/ AN OUTSIDE TEMPERATURE OF 53 DEGREES. HEARD A VERY LOAD NOISE AND THOUGHT I MAY HAVE BLOWN A TIRE. PULLED OVER AND CHECKED THE TIRES AND NOTICED THERE WAS SHATTERED GLASS ALL OVER THE TOP OF MY CAR. TURNS OUT THAT MY PANORAMIC SUNROOF LITERALLY EXPLODED!! NO TRUCKS WERE IN FRONT OF ME NOR ANY VIADUCTS THAT I WENT UNDER. $900.00 IN DAMAGE!! SEEN MANY FORUMS WITH THE SAME ISSUE AS WELL AS CONSUMER REPORT COMPLAINTS ABOUT THIS. ALSO A FEW CLASS ACTION SUITS. NOT SURE WHY THIS HAPPENED AND WHO'S RESPONSIBLE, BUT THANK GOD THAT I HAD MY RETRACTABLE SUN VISOR CLOSED AT THE TIME OTHERWISE I'M CONFIDENT THAT ALL THAT GLASS WOULD HAVE HIT ME WITH SERIOUS INJURIES.THE NOISE WAS DEAFENING WHEN IT EXPLODED. WISH SOMEONE WOULD FESS UP TO THIS DEFECT BEFORE SOMEONE GETS SERIOUSLY INJURED!!
Oct 24, 2018
COMPLAINT ON MY 2014 FORD EDGE: WHEN IGNITION ON AND THE FRONT DRIVER'S DOOR IS CLOSED, THE DASHBOARD LIGHT INDICATES DOOR AJAR & BELL KEEPS RINGING BUT DOOR IS NOT AJAR! IT IS CLOSED PROPERLY! WHILE CAR IS PARKED THE PARKING LIGHTS BLINK ON AND OFF BY THEMSELVES ALSO. WEIKERT FORD IN LAKE WALES FL HAS REPLACED THE DOOR LATCH TO CORRECT THE PROBLEM. MY COST IS $371.88. I BELIEVE THE FORD AUTOMOBILE COMPANY SHOULD DO A RECALL AND REIMBURSE ME MY COST. I'VE DONE RESEARCH ABOUT OTHER 2014 FORD EDGE'S WITH THIS SAME PROBLEM. WILL EMAIL FORD AND SEE IF THEY WILL REIMBURSE ME MY COST! MY CAR MILEAGE 49,996.3. HOPE FORD WILL REIMBURSE MY COST! I HAVE MY ITEMIZE COST RECEIPT BY DOESN'T UP TO THIS FORM.
Feb 13, 2018
+ 2 more complaints for this component
AIR BAGS
7 complaints
I was traveling southbound on a two lane hwy. I slowed down and used my blinker to alert the semi behind me that I was making a left hand turn. Upon making the left hand turn, a vehicle passed the semi and tboned me on my driver’s side front and back doors. My airbags never deployed and I hit my head on my driver’s side window. The damage was bad enough that I could not get out of my car. Neither the front or back doors could be opened.
May 22, 2024
The contact owns a 2014 Ford Edge. The contact stated while driving at 55 MPH with her husband in the front passenger seat, a deer crashed into the front end of the vehicle. The air bags failed to deploy. The vehicle was towed to a tow lot. The contact sustained soreness in the neck and back the next day but did not seek medical assistance. The contact's husband sustained soreness in unknown parts of the body the next day but did not seek medical assistance. There was no police report filed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 175,000.
Dec 02, 2022
THE FIRST EPISODE WAS HITTING A DEER HEAD ON AT 45MPH THE AIRBAGS NEVER WENT OFF. THE SECOND EPISODE WAS ANOTHER DIRECT HIT HEAD ON FROM REAR ENDING SOMEONE WHO CUT INFRONT OF ME. THE AIRBAGS DID NOT DEPLOY EITHER TIME AND THE POLICE OFFICERS AND EVERYONE INVOLVED WERE SURPRISED THEY DIDN'T.
Feb 06, 2021
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER (GREENWOOD FORD IN ORLANDO, FL, 1-888-984-4895) WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
May 14, 2018
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG TURNED OFF BY ITSELF AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAF14242952. THE FAILURE MILEAGE WAS 48,350. THE VIN WAS NOT AVAILABLE.
Mar 09, 2018
+ 2 more complaints for this component
VISIBILITY/WIPER
5 complaints
faulty rear-view camera
Oct 23, 2025
My defrost system on my 2014 Ford Edge does not work properly. I have researched it and it is a common issue with this model. All my windows from front to back fog/ice up to the point of needing to be scrapped from the inside. My passengers scrap just so I can have a peephole to see out. I have talked to dealers and they offer suggestions, none that have helped and the fix is expensive. My passengers are usually my 92 year old mom and my young grandkids that spend their time scrapping. No matter what I do with the Ford system nothing works. I have tried things found online about this safety issue but to no avail. I open the back windows and it helps a little bit but freezes people out. I hope I and all the other 2014 Edge owners can get some help with this issue. I have reached out to Ford and they refuse to offer help with this safety concern. I hope this helps. I do have pictures and video of this issue. I uploaded some photos. I do have photos of my dashboard showing temperatures and settings and nothing helping. I also have video. I wish I had documented this from the 1st winter I had the car. It is winter now and I know I will continue to document. I just want myself and my passengers to be safe and being on a fixed income I cannot afford to pay for a Ford issue. I want to be able to see my granddaughters but I don't feel it's safe in the winter to have them in my car. I hope you can help me and the other 2014 Ford Edge owners out there.
Jan 09, 2023
CAR WAS IN GARAGE WITH GARAGE DOOR OPEN. OUTSIDE TEMPERATURE WAS 29 DEGREES AND GARAGE TEMPERATURE WAS 54 DEGREES. PASSENGER DOOR WAS CLOSED NORMALLY AND REAR WINDOW SHATTERED.
Mar 20, 2016
SATURDAY MORNING WAS COOL AND CAR IN GARAGE. PULLED CAR OUT OF GARAGE AND NOTICED A "LINE" SLOWLY COMING UP FROM THE SEAL AT THE DRIVERS SIDE WINDSHIELD. SAT IN DRIVEWAY AND WATCHED THIS "LINE" GO FROM BOTTOM OF THE WINDSHIELD UP AND TO THE PASSENGER SIDE. NOTHING HIT MY CAR AND THIS "LINE" CAME UP FROM BENEATH THE RUBBER SEAL ON THE WINDSHIELD. CALLED THE SALESMAN THE FOLLOWIING MONDAY AND WAS TOLD NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY. MY EDGE IS ONLY 2 MONTHS OLD!!! SALESMAN SAID HE WOULD CALL ME BACK - NEVER DID. I HAVE ALWAYS BOUGHT FORD VEHICLES BRAND NEW. MY LAST BRAND NEW VEHICLE, 03 EXPLORER HAD A SMALL ROCK HIT IT WHEN IT WAS 2 WEEKS OLD, SHATTERED THE WINDSHIELD. NO MORE FORD FOR ME!
May 19, 2015
WHEN OUTDOOR TEMPERATURE DROPS BELOW FREEZING AS YOU DRIVE THE VEHICLE THE INTERIOR WINDOWS AND WINDSHIELD WILL FOG UP TO THE POINT OF NOT BEING ABLE TO SEE OUT OF THEM. DEFROST MODE DOES NOT COMPLETELY CLEAR WINDSHIELD. ONLY GIVES ABOUT A QUARTER OF THE WINDSHIELD AT BOTTOM TO HALF CLEARANCE AT BEST. THIS HAS HAPPENED FOUR TIMES NOW AND I HAD NO PROBLEMS UNTIL AFTER MY DEALER DID A RECALL FOR HEATER UNIT EFFICIENCY. I HAVE HAD IT TO THEM THREE TIMES IN THE LAST THREE WEEKS AND THEY CONTINUE TO TELL ME THAT EVERYTHING IS FUNCTIONING PROPERLY. THEIR SUGGESTIONS HAVE BEEN REVIEW MY MANUAL ON PROPER HEATER FUNCTIONS, ROLL DOWN THE WINDOWS, DO NOT PARK THE CAR IN MY GARAGE, CARRY A TOWEL WITH ME IN THE CAR TO WIPE OFF WINDSHIELD AND TURN ON THE AIR CONDITIONING. THIS IS A MAJOR SAFETY CONCERN AS MY VIEW IS EXTREMELY OBSTRUCTED AND I WOULD APPRECIATE SOME ASSISTANCE AS FORD IS TELLING ME THAT IT IS A MINOR PROBLEM. I DON'T SEE IT AS MINOR BUT MAJOR AS CLEAR VISIBILITY IS A NECESSITY WHEN DRIVING. *TR
Nov 27, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
5 complaints
When in reverse, the backup camera in my vehicle no longer functions. The view is displayed upside down which is very disorienting or the screen rapidly flashes.
Sep 15, 2025
Window Master Switch and door wire harness on drivers door does not operate. Can not open any windows on the vehicle. Rear windows will not open from rear door switches also. In case of accident windows can not be opened for exit purposes. Can not open windows if stopped by a police officer, whereas, they may feel threatened by occupant in vehicle. Is this a safety feature to be able to open windows. Ford dealer performed a vehicle check on May 20, 2021 and indicated the door harness may need replacement and the window master switch. Ford indicated the vehicle is 7 years old and the part is likely not made by Ford anymore. Ford has no way to correct the issue. There were no warning lights, messages, regarding the stoppage on May 20, 2021
Jul 24, 2021
DRIVER DOOR AJAR WARNING WON'T GO OUT. DOORS WON'T LOCK. BATTERY DRAINS. TRANSMISSION NOT IN PARK WARNING. THESE WARNINGS COME ON WHILE PARKED AND WHILE THE VEHICLE IS MOVING.
Aug 07, 2020
DRIVER SIDE FRONT DOOR AJAR SENSOR FAILURE. SENSOR READS DOOR AJAR WHEN DOOR IS CLOSED THAT WHICH KEEPS INTERIOR LIGHTING ON, DASH ALARM/WARNING STAYS ON AND DRAINS THE BATTERY AND COULD POTENTIALLY LEAVE YOU STRANDED. FOUND MANY PEOPLE WITH THIS SAME ISSUE ON THE SAME DOOR, OTHER DOOR OR MULTIPLE DOORS ON THE INTERNET AND MANY YOUTUBE VIDEOS SHOWING THIS FAILURE WITH MOST FORD SUV STYLE VEHICLES IN THIS MODEL AND YEAR RANGE. CALLED SEVERAL MECHANICS AND WAS QUOTED $400 + DOLLARS TO REPLACE SENSOR WITH SAME VERSION SENSOR THAT WHICH WILL SOON FAIL AGAIN ACCORDING TO MECHANICS AND OTHERS THAT HAVE REPLACED THE SENSOR FROM INTERNET AND YOUTUBE SOURCE.
Aug 17, 2018
2 ISSUES: 1. DOOR LATCH SENDING SIGNAL THAT THE CAR DOOR IS NOT CLOSED. TAKES MULTIPLE TIMES OF CLOSING THE DOOR FOR THE DOOR AJAR MESSAGE TO GO AWAY. MANY FORD EDGE OWNERS MODIFYING THEIR VEHICLES IN UNSAFE TO GET AROUND THIS PROBLEM. FORD WANTS $600+ TO FIX. 2. THE VISTA MOON ROOF. THE ROOF DOES NOT OPEN AND CLOSE PROPERLY. MANY FORD EDGE OWNERS WITH THIS ISSUE. FORD WANTS $3000 TO FIX THIS. PEOPLE WHO HAVE HAD IT FIXED HAD THE PROBLEM RETURN AFTER A YEAR. PLEASE HELP
May 02, 2018
STEERING
5 complaints
The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the steering wheel and vehicle were shaking abnormally. There was an abnormal clunking sound detected. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission case and drive shaft were cracked and leaking and needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Magic City Ford Lincoln (809 Williamson Rd. NE, Roanoke, VA 24016 – (540)345-0911), but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.
Aug 02, 2024
POWER STEERING WENT OUT WHILE DRIVING ON THE STREET. APPROX 35 MPH. VEHICLE HAD 20,596 MILES ON IT. LOCATION SOUTHERN CALIFORNIA WHERE THE CAR IS NOT EXPOSED TO COLD WEATHER. SIMILAR TO 15V250000.
Mar 01, 2019
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO STEER LEFT OR RIGHT. ANGELA KRAUSE FORD LINCOLN IN ALPHARETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STEERING WAS LIKELY TO FAIL WHILE DRIVING 25 MPH OR LESS. ORIGINALLY, THE SHAFT AND THE PUMP ASSEMBLY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED AND THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Apr 10, 2018
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD LOCATED IN LAS VEGAS, NV), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.
Sep 14, 2017
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE WHEELS WERE ALIGNED AND THE TIRES WERE REPLACED, BUT THE FAILURE PERSISTED. THE DEALER INFORMED THAT THE STEERING WAS FUNCTIONING AS NORMAL DUE TO THE TORQUE STEERING CHARACTERISTICS OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Jan 13, 2015
FUEL SYSTEM, GASOLINE
5 complaints
The contact owns a 2014 Ford Edge. The contact stated while driving 45 MPH, the vehicle lost motive power. The service engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed but no failures were found. The vehicle was not repaired. The contact stated that several days later while driving 25 MPH, the failure reoccurred. The vehicle was taken back to the local dealer where it was diagnosed but no failures were found. The service engine and check engine warning lights were illuminated. The vehicle was inspected by an independent mechanic and it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was repaired. After further investigation, the contact related the failure to Customer Satisfaction Program: 13N03 (Throttle Body Extended Coverage). The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Jul 18, 2024
The contact owns a 2014 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. Additionally, the vehicle lost motive power after coming to a complete stop. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, who determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 123,000.
Nov 14, 2023
The contact owns a 2014 Ford Edge. The contact stated that her vehicle would fail to start immediately after adding gas into the fuel tank as the check engine warning light would appear on the instrument panel. The vehicle would eventually start up after multiple attempts; however, the vehicle would hesitate upon depression of the accelerator pedal. The contact also mentioned that an abnormal creaking sound would emit from the front end of the vehicle. Both the dealer and the manufacturer were notified about the failure and both informed her that the vehicle was not under NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline). The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
Aug 16, 2022
The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, the powertrain malfunction warning light was illuminated, then the vehicle stalled. The vehicle was taken to the dealer and diagnosed with throttle body failure. The dealer replaced the throttle body. The manufacturer was made aware of the failure but informed the contact that the VIN was included in any recalls and referred the contact to file a complaint with NHTSA. The failure mileage was 58,338.
Nov 30, 2021
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES EMITTED AROUND THE VEHICLE AND FUEL LEAKED WHILE THE CONTACT WAS REFUELING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,100. THE VIN WAS UNAVAILABLE.
Oct 20, 2014
WHEELS
5 complaints
Wheel cracked, found during replacement of failed tire. Could have led to an accident if unfound. Problem found by Firestone Service Center No. No.
Dec 22, 2021
I HAD BEEN DRIVING (TRAVELING NURSE) BACK AND FORTH 3 X WEEKLY TO A NURSING JOB. THE LOW TIRE LIGHT. I AIRED THE TIRE FOR SEVERAL DAYS UNTIL I COULD CARRY IT TO A TIRE SHOP. I WAS TOLD IT WAS THE RIM. THE RIM WAS REPAIRED. SIX MONTHS LATER THE LOW TIRE LIGHT COMES ON AGAIN. I CARRY IT TO THE FORD DEALERSHIP AND THE RIM IS CRACKED AGAIN. ONCE AGAIN IT IS SENT OFF FOR REPAIR. FEBRUARY THE LOW TIRE LIGHT COMES ON AGAIN WITH THE AIR LOSING 3 - 15 POUNDS OF AIR A DAY (I'M A TRAVELING NURSE) AND MY CAR GOES BACK TO THE DEALERSHIP AND THE GUY TELLS ME IT IS A FRACTURE IN THE VERY SAME RIM. HE TELLS ME THAT THE ONLY WAY IT IS FRACTURED IS IF I HIT SOMETHING BUT I HAVEN'T HIT SOMETHING. HE TELLS ME THAT THE BACK TIRE IS PRONE TO BEING FRACTURED AND I TELL HIM I ONLY HAD THE TIRES ROTATED 4 DAYS EARLIER. HE TELLS ME IT WILL COST ME $1400.00 PLUS A NEW TIRE AND I TELL HIM I DON'T HAVE THAT. I'VE SEEN THEM ON AMAZON FOR $400. HE TELLS ME HE WILL HAVE TO CHARGE ME FOR A NEW TIRE. I TELL HIM MY TIRES HAVE ROAD HAZARD SOMEWHERE ELSE. ALL 4 RIMS HAVE BEEN ON MY CAR SINCE THE DAY I BOUGHT IT. THIS RIM HAS NOW BEEN FRACTURED TWICE AND FORD WILL NOT HONOR IT'S OWN WARRANTY. THEY HAVE NO PROBLEM WITH A NEARLY 60 YEAR OLD NURSE DRIVING 100 MILES TO CARE FOR SOMEONE DYING WALKING OUT TO A FLAT TIRE EVERY SINGLE DAY.
Mar 17, 2018
WENT TO DEALER FOR OIL CHANGE / TIRE ROTATION - ALSO TO CHECK LOSS OF AIR IN RIGHT REAR TIRE - SERVICEMAN PULLED A NAIL AND FIXED TIRE - BUT SAID THERE WAS A CRACK ON THE WHEEL ( 22 INCH POWDERED ALUMINUM) AND SHOULD B REPLACED - CR USED FOR VERY LIGHT DRIVING ONLY HAS 23,000 MILES SINCE 2014. *TR
Oct 26, 2016
I WAS DRIVING ON BARNSVILLE ROAD IN DICKERSON MARYLAND. I FELT THAT MY CAR DROPPED DOWN AND HEARD A SCRAPPING SOUND AND THE CAR VEERED TO THE RIGHT ON TO A FIELD. I GOT OUT AND FOUND THE ALUMINUM WHEEL ON THE GRASS WITH THE TIRE OFF THE WHEEL . WHEN THE TOW TRUCK CAME I SAW THAT THE CORE OF THE WHEEL HAD TOTALLY SHEARED OFF FROM THE EXTERIOR OF THE WHEEL. THE TIRE HAD NO SIGN OF PUNCTURE. I DID NOT HIT ANY OBJECTS OR POTHOLE. THERE WAS NO WARNING BEFORE THE EVENT. THE FORD DEALER BLAMED THE ALUMINUM WHEEL FAILURE ON A DENT IN THE WHEEL, WHICH DOES NOT EXPLAIN THE SYMMETRICAL TOTAL SEPARATION OF THE CORE OF THE WHEEL FROM THE EXTERIOR AS IF SOME ONE HAD TAKEN A SAW AND SEPARATED THE WHEEL. IT WAS THAT CLEAN OF A CUT. I HAVE THE WHEEL AND THE TIRE FOR FURTHER INVESTIGATION. *TR
Nov 29, 2014
TURNING RIGHT OUT OF PARKING LOT TOUCHED CURB PLASTIC WHEEL COVERING JUST RIPPLED LIKE A COKE CAN CRUSHED. HAD TO REPLACE WHOLE WHEEL. SHOULD EITHER BE ABLE TO REPLACE PLASTIC PART BY ITSELF OR DO NOT USE PLASTIC COVERING. RIDICULOUS FOR WHAT WE PAID FOR THE CAR. COST $1,100 TO FIT A PIECE OF PLASTIC ON A NEW CAR. HAD TO BUY NEW WHEEL. *TR
Aug 06, 2014
VISIBILITY
4 complaints
The contact owns a 2014 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the sunroof unexpectedly exploded. The contact stated that there was no impact to the sunroof to have caused the sunroof glass to explode. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.
May 16, 2025
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE DRIVER NOTICED THAT A LOT OF WATER LEAKED THROUGH THE SUN ROOF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND IN THE PROCESS OF BEING REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SUN ROOF ASSEMBLY TRACK WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Feb 07, 2017
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THERE WAS EXCESSIVE FOG ON ALL OF THE WINDOWS AND THE WINDSHIELD DURING INCLEMENT WEATHER, CAUSING AN OBSTRUCTION TO THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 3/13/15*CN
Jan 09, 2015
FIVE DAYS AFTER TAKING DELIVERY OF MY 2014 FORD EDGE I GOT INTO THE VEHICLE AND NOTICED A HAIRLINE CRACK IN THE WINDSHIELD STARTING ROUGHLY IN THE CENTER FROM THE BASE OF THE WINDSHIELD GOING UPWARD IN A SINUOUS DIRECTION. THE CAR HAD 295 MILES ON IT AT THE TIME. NO STONES OR ROCKS HIT THE WINDSHIELD. I IMMEDIATELY CALLED MY SALES PERSON TO REPORT THE CRACK AS I FELT IT WAS A MANUFACTURE DEFECT RATHER THAN DRIVER NEGLIGENCE FIXED BY AN INSURANCE CLAIM. SALES PERSON TALKED TO A MANAGER WHO SAID IF I HADN'T PURCHASED THE INCIDENTAL INSURANCE "COMPLETE TITANIUM PLUS", THEN IT WOULD HAVE TO BE REPORTED TO MY INSURANCE. THE NEXT DAY I WENT INTO THE DEALERSHIP WITH MY BROTHER, TALKED TO THE SALESMAN WHO SAID THIS ISN'T COVERED UNDER THE 3 YR/36,000 MILE WARRANTY (WHICH IT ISN'T). HOWEVER, IN FORD'S OWNER MANUAL THERE IS A 12,000 MILE 12 MONTH WARRANTY AGAINST MANUFACTURE DEFECTS. SALES PERSON BROUGHT OUT THE USED CAR SALES MANAGER WHO TRIED TO TELL US THIS WAS NOT MY FAULT, NOT HIS FAULT AND THIS IS WHY A PERSON CARRIES INSURANCE. WE TOLD HIM THIS IS UNACCEPTABLE ON A BRAND NEW CAR WHICH I HAD LESS THAN A WEEK WITH ONLY 295 MILES ON IT. WE TOLD HIM THIS IS A MANUFACTURERS DEFECT AND HE NEEDS TO WORK WITH FORD TO FIX IT. HE TRIED TO PLAY IT OFF AS HE THOUGHT I BOUGHT A USED CAR (APPEARED TO BE A GIMMICK) AND TOLD SALES PERSON TO BE MORE CLEAR ON NEW VS. USED (AGAIN, APPEARED TO BE A GIMMICK). HIS TUNE CHANGED AND THE SERVICE DEPARTMENT LOOKED AT THE CRACK AND SNAPPED PHOTOS OF WINDSHIELD TO SUBMIT TO FORD. TURNS OUT, FORD IS GOING TO FIX THE WINDSHIELD WITH NO COST TO ME. THE DEALER IS ALSO GIVING ME A LOANER CAR WHILE THE WORK IS BEING DONE. *TR
Jun 05, 2014
ENGINE AND ENGINE COOLING
4 complaints
The contact owns a 2014 Ford Edge. The contact stated that while her husband was starting the vehicle, there was an abnormal clanking sound coming from the vehicle. The contact turned off the vehicle. There were no warning lights illuminated. The vehicle had been driven the day prior without any issues. The vehicle was towed to an independent mechanic, where it was determined that the engine was blown. The contact was informed that the internal water pump had failed, and there was water inside the engine. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.
Nov 04, 2024
The contact owns a 2014 Ford Edge. The contact stated while driving 80 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed with internal water pump failure. The mechanic determined that the water pump and the head gasket needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Jul 15, 2024
The contact owns a 2014 Ford Edge. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle overheated. The contact veered to the side of the road and allowed the vehicle to cool down. The contact then continued driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine and on the spark plugs. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000. The VIN was unavailable.
May 05, 2023
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ACCELERATING THE VEHICLE, AN EXHAUST ODOR ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/31/17*LJ *CN
Feb 13, 2017
ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
My car is in need of a new water pump. This is a known repair needed in Ford V6 3.5 & 3.7-liter engines 2012-19 Explorer, Taurus, Edge & more. The water pump is placed in the engine so that a simple 1 hr. repair takes 10-12 hrs of labor costing customers thousands of dollars. There is no reason for this to not be on the recall list!!!!! This is confirmed by Ford dealers. There is no warning that comes up until the part has already failed, also causing other parts of the engine to be repaired.
Sep 05, 2023
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC AND HAD TO BE PUSHED OFF THE ROAD. THE AIR BAG AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WHERE IT WAS DIAGNOSED THAT A NEW FUEL INJECTOR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT SPECIFY IF THEY COULD ASSIST. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.
Apr 08, 2019
IT WILL NOT RUN OVER 5 MILES PER HOUR, IT CRANKS UPS AND IDLES. I HAVE RESEARCHED THIS AND THE GUY AT THE FORD DEALERSHIP SAID IT MAY BE THE THROTTLE BODY.
Jul 05, 2018
WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID "LOW OIL PRESSURE" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWING THIS HAS HAPPEN ONCE. I NEED TO HAVE THIS PROBLEM RECTIFIED BEFORE A FATAL CRASH TAKES ME AND MY FAMILY OUT. WHAT CAN WE DO ABOUT GETTING A RECALL ON THIS?
Aug 30, 2015
LATCHES/LOCKS/LINKAGES
4 complaints
The contact owns a 2014 Ford Edge. The contact stated that all four windows failed to operate as needed. Additionally, the front driver's side door warning light illuminated indicating that the front driver's side door was open however, the door was securely closed. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.
Sep 07, 2022
door ajar warning dome lights stay on doors don't lock child opened door while moving
Aug 08, 2021
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT DRIVER DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND ATTEMPTED TO CLOSE THE DOOR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-7350, AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 55,000.
Jul 23, 2020
2014 FORD EDGE. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVERS DOOR LATCH. *LD THE CONSUMER STATED THE DOOR AJAR WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DOOR UNLATCHED AND OPENED WHILE THE VEHICLE WAS BEING DRIVEN. *JS
Dec 16, 2019
ELECTRICAL SYSTEM,STRUCTURE
4 complaints
Door ajar light strays on although door is completely closer, not allowing for door to lock and causing a distracting dinging sound with trying to drive, this also causes the other doors not to lock, as well as kills the battery leaving people stranded.
Jul 30, 2021
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT AND DOME LIGHT REMAINED ILLUMINATED. ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOR THE REAR PASSENGER DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Jul 21, 2016
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR AND INTERIOR LIGHTING ILLUMINATED CONSTANTLY. IN ADDITION, THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,153.
Nov 06, 2015
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
May 27, 2015
UNKNOWN OR OTHER,BACK OVER PREVENTION
3 complaints
The backup camera has stopped working. Sometimes it appears fuzzy when the car is put into reverse, other times the screen is black and says I need to contact my local dealership. The screen can also stay that way after I place the vehicle back into drive for several minutes before it goes back to the accessory screen. This issue started out as just sometimes a problem and sometimes the camera would work fine. It is at the point now that it never works anymore. I also have had issues with the rear cross traffic sensors "detecting" things when the car is in reverse that aren't there. It can be very dangerous because you think something is behind the car that is not there and can cause the driver to slam on the brakes. This issue does not happen on a regular basis, just sometimes. The vehicle is available for inspection for all problems. None of the problems have been inspected by anyone professionally yet. A Dealership has not confirmed the issues either.
Sep 10, 2025
Back up camera stopped working. Back up sensors either don’t work or will just beep when nothing is behind the car. Don’t have exact date it stopped working because it started working for 1 day and then stopped working again. It has been probably 8 or 9 months since it has worked.
Sep 09, 2025
When I purchased my 2014 Ford Edge SEL from North Central Ford, I informed the dealership that the backup camera consistently displayed the error message: “Camera is unavailable, please contact your dealership.” This occurred every time the vehicle was placed in reverse. Additionally, the SYNC display would become unresponsive, disabling access to the phone, climate control, radio, and other settings. The dealership refused to fix the issue and instead offered to replace the entire SYNC system with an upgrade costing around $800. This issue has persisted since purchase in January 2018. The Ford Edge has significant blind spots, and the backup camera is essential for safe reversing. I recently discovered that Ford issued a recall for similar issues, but my model is not included—even though it clearly suffers from the same defect. I request that the 2014 Ford Edge SEL be included in the recall to address this safety-critical issue.
Aug 31, 2025
ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
I WAS DRIVING MY VEHICLE IN RUSH HOUR TRAFFIC AND IT DISPLAYED A WRENCH SYMBOL AND WENT INTO LIMP MODE. DUE TO THE CAR SLOWING DOWN, I HAD ISSUES GETTING TO THE SIDE OF THE HIGHWAY. I HAD IT TOWED TO THE DEALER AFTER 8 DAYS THEY SAID IT WAS THE ELECTRICAL SIGNAL TO THE THROTTLE BODY. THE MANUFACTURE HAS ISSUED A RECALL ON SOME MODELS BUT NOT ALL AND REFUSE TO COVER THE REPAIR EVEN THOUGH IT IS A KNOWN ISSUE. IF THE IS A MANDATORY RECALL, THEY WILL HAVE TO COVER THIS DANGEROUS ISSUE. PLEASE CONSIDER ISSUING A FULL RECALL.
Jul 25, 2019
VEHICLE DISPLAYED WARNING 'SERVICE ADVANCETRAC' AND BRAKED IN AN EXTREMELY ROUGH AND UNSAFE MANNER. VEHICLE WOULD NOT ACCELERATE THEN AFTER OVER 2000 RPMS. DEALERSHIP IDENTIFIED AS POTENTIAL ISSUE WITH STEERING ANGLE SENSOR.
Jun 13, 2019
THE DOOR AJAR LIGHT COMES ON WHEN I SHUT THE DRIVER SIDE DOOR. THE DOOR IS LATCHED AND IS SHUT PROPERLY BUT THE LIGHT STILL COMES ON. EVERY TIME I BRAKE IT DINGS AND IT DISPLAYS THE DOOR IS AJAR AND TRANSMISSION IS NOT IN PARK LIGHT. THIS ISSUE IS SPORADIC.
Jan 16, 2018
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
2 complaints
My vehicle started having a "spongy" pedal feel when I pushed on my brakes going to work and returning home. I was going to be taking my grandchildren to Branson, MO, on Thursday morning, [XXX], and was able to get Marvin Merritt, mechanic, to look at my vehicle before leaving to make sure we would be okay traveling. Marvin notified me that my brake booster needed replace and it was not safe to travel. I made other arrangements to go to Branson. When I got back I paid Marvin for services rendered and got my letter from the Ford Motor Company Dated March 2024. I took my letter, the invoice from Marvin Merritt and turned it into Friendly Ford Dealership / Service man, Derrick and he filed a claim for me and said he did not see any reason why they would deny my claim based on the information I turned in. I waited 4 week, calling weekly for updates, before being told my claim was being denied. Derrick gave me the following number to call 1-800-392-3673 and they stated they would not honor the warrenty because it was not fixed at a Ford Dealership. I asked for an email or mailing address so I could send my information to them and was denied. She stated she would give me a claim number which was case # [XXX]. and I shared the following information on the phone. 1.“I received Ford’s March 2024 letter stating that if my vehicle had exceeded 150,000 miles, coverage would continue through November 30, 2025. My vehicle had exceeded that mileage, so I relied on this written coverage.” 2.“I had the brake booster repaired on July 11, 2025—well within the coverage period Ford outlined. Despite this, my claim was denied.” 3.“I am requesting Ford to honor its written commitment and reimburse the cost of my repair. Given that this matter involves a brake system safety issue, I trust Ford will resolve this promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 19, 2025
New brake booster, new brakes put on 6 months ago, ABS now has problems. Car starts to skid when braking, only 1 brake works, car only has about 140,000 miles on it. When on the freeway at about 60-65 mph, car will start to lose power and shake until you hit the brakes really hard 2 or 3 times, no accident yet but if not fixed, it will happen. Brake pedal goes down to the floor will sitting at a red light or at a stop light.
Dec 13, 2024
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.
Jan 21, 2025
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT REMAINED ILLUMINATED WITH THE FRONT DRIVER'S SIDE DOOR CLOSED. DURING THE FAILURE, THE DOOR COULD NOT BE LOCKED AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. ON ONE OCCASION, THE FRONT DRIVER'S SIDE DOOR LOCK HAD FROZEN AND THE DOOR COULD NOT BE PROPERLY SECURED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MEDVED FORD LOCATED AT 1404 S WILCOX ST CASTLE ROCK, CO 80104 WHO DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR LOCKING ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Feb 19, 2021
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I had my oil changed last year upon seeing some suspicious activity during this oil change at Walmart, they were dishonest and lied to my face about my skid plate missing bolts underneath. I told them there's is no way my mobile mechanic put all four back on last night after it fell off while driving. So they lied to me. I filled a complaint. My car started driving weird. Then about two weeks later my car while in park, out of no where wouldn't reverse the steering wheel way locked it hard to turn. And sounded like a broken garbage disposal. It wasn't drivable.i have a2014 Ford edge sel. I ended up having it towed to Ford dealership in Tustin and I remembered that I had just saw online fright before the oil change that there was recalls three online pee my vin in a search . I dropped the keys off at Ford and put the the recall numbers on the envelope going they could look at it. I was told over the phone what the issue was she is be about 1900.00 to replace. I told him there's no way it is that expensive. The party was about 200.00 and the job should only take about 1-2 hours of even that.I told him I was homeless sleeping out of my car with my daughter 5, at the time what are my options. I told him I had mechanical breakdown coverage he called me back saying the claim for coverage was denied when I had talked to them they were waiting for the dealership to call over with necessary repairs information. So I already knew he was being deceptive she and dishonest. I asked him to email me a list of itemized by repairs that needed to be done to the office so i could see what i could afford. Hey emailed me a blank email no list of repairs. I emailed him back telling him there's was no estimate and if he could resend it . No response. ong story longer dealership refused service to my vehicle. my harmonic balancer remains an issue after I replaced it myself and local shop did the timing. Powersteering pump has air in it. Steering wheel locks when driving. Loud sounds.
Jan 11, 2024
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD OF LAS VEGAS (660 N. DECATUR BLVD, LAS VEGAS, NV 89107), BUT WAS NOT DIAGNOSED. PREVIOUSLY, THE VEHICLE EXPERIENCED A POWER STEERING FLUID LEAK AND, WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A WHINING NOISE WAS PRESENT. THE POWER STEERING PRESSURE HOSE WAS REPLACED, BUT THE WHINING NOISE CONTINUED. ALSO, WHILE OPERATING THE VEHICLE, A FUEL ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,333.
Jan 02, 2018
ELECTRICAL SYSTEM,ENGINE
2 complaints
It started with something with the battery saver no dash lights respond to the key turning on of had keys programmed I’ll change the ECU I change the main harness the dash harness the engine harness all from Ford ignition switch steering column module BCM I don’t know I don’t understand I need to get this issue fixed it’s almost been seven months no vehicle I’m still paying a $450 note on it and I can’t get back to work without a vehicle Something got to shake I got no money bring it to no dealer. I’ve changed to batteries since the incidence just because to try it nothings worked if anybody knows any info don’t hesitate to contact me
May 16, 2022
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 40 MPH, THE WRENCH ICON ILLUMINATED AND THE VEHICLE IMMEDIATELY STARTED TO LOSE POWER, WHICH CAUSED THE SPEED TO DECREASE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034) AND WAS INFORMED TO RETURN IN A WEEK FOR FURTHER OBSERVATION. THE CONTACT TOOK THE VEHICLE TO NORTH BROTHERS FORD INC (33300 FORD RD, WESTLAND, MI 48185) WHERE THEY REPLACED THE ELECTRONIC THROTTLE BODY. THE MANUFACTURER WAS CONTACTED AND UNABLE TO ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,000. *TT*JB
Jan 11, 2019
VEHICLE SPEED CONTROL
2 complaints
1ST OCCURRENCE WAS WHEN I WAS DRIVING ON THE INTERSTATE AND THE VEHICLE SUDDENLY STOPPED ACCELERATING AND WENT INTO LIMP MODE (A WRENCH WAS DISPLAYED ON THE DASHBOARD). I WAS NOT ABLE TO ACCELERATE AT ALL AND HAD TO PULL OFF THE INTERSTATE. TURNED OFF THE VEHICLE AND TURNED IT BACK ON AND THE WRENCH AND CHECK ENGINE LIGHT WAS OFF. THIS NOW OCCURS EVERY DAY AND IS A SAFETY ISSUE, IT HAPPENED WHEN I WAS MAKING A TURN AT A BUSY INTERSECTION AND ALMOST ENDED UP IN ANOTHER DRIVER HITTING ME AS I HAD NO POWER TO ACCELERATE OUT OF THE WAY. IN RESEARCHING THE ISSUE I BELIEVE IT IS DUE TO A FAULTY THROTTLE BODY CONTROL BUT AM UNABLE TO DIAGNOSE IT SINCE THE CHECK ENGINE LIGHT AND THUS ERROR CODE GOES AWAY WITH EVERY RESTART...AT THE VERY LEAST IT SHOULD TELL ME WHAT THE LAST ERROR CODE WAS.
Nov 09, 2020
I LEASED A 2014 FORD EDGE FROM ANTELOPE VALLEY FORD. AFTER TAKING POSSESSION, THE VEHICLE HAD TURBO LAG PROBLEMS. I REPORTED THIS TO ANTELOPE VALLEY FORD AND THEY TOOK THE CAR IN FOR REPAIR. I WAS TOLD THERE WAS NO PROBLEM. THE PROBLEM CONTINUES TO THIS DAY. THIS PROBLEM OCCURS WHEN VEHICLE IS IN MOTION.
Dec 15, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
MY CAR HAS COMPLETELY SHUT OFF WHILE DRIVING 70 MPH ON THE HIGHWAY!! A WRENCH ICON LIGHTS UP ON THE DASH BOARD. I CAN BARELY COAST TO THE SIDE OF THE ROAD BEFORE CAR COMES TO A COMPLETE STOP. I WAS SOOO AFRAID OF BEING KILLED! THE MECHANIC CHECKED AND SAYS THERE IS NOTHING WRONG WITH MY CAR. IT HAS HAPPENED 4 MORE TIMES. THE CAR STARTS UP AFTER I CAN PUT IT IN PARK AND DRIVES LIKE NOTHING HAPPENED UNTIL THE NEXT INCIDENT. WHO WILL HAVE TO DIE BEFORE FORD FINDS THE PROBLEM?
Sep 21, 2020
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO DARCARS FORD (9020 LANHAM SEVERN RD, LANHAM, MD 20706, (301) 459-1100). THE DEALER DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AND THE BATTERY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,580.
Sep 21, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
2 complaints
THE DRIVER SIDE DOOR SENSOR/ LATCH IS FAILING. DOOR IS CLOSED OR SLAMMED MULTIPLE TIMES AND SENSOR SHOWS ERRORS OF: DOOR AJAR, TRANSMISSION NOT IN PARK, ENGINE ON BECAUSE IT DOESN'T SENSE THE DOOR BEING SHUT. THEREFORE THE OVERHEAD LIGHT STAYS ON AND CAN POTENTIALLY DRAIN BATTERY. IF CONTINUING TO DRIVE WITH WARNING IT WILL BEEP EVERY FEW SECONDS. THE DOORS WILL NOT AUTOMATICALLY LOCK. WHEN GETTING OUT OF CAR AND LOCKING. IT NEEDS TO BE SHUT MULTIPLE TIMES SO LIGHT DOESN'T STAY ON AND OR ALARM WILL NOT SET. *TR
Jun 17, 2020
DOOR AJAR / TRANSMISSION NOT IN PARK SENSOR IS NOT WORKING PROPERLY. UNSAFE CONDITION NOT KNOWING IF DOOR LOCK SYSTEM IS WORKING PROPERLY. HAVE TO STOP NUMEROUS TIME WHILE DRIVING TO CHECK IF DOOR IS ACTUALLY CLOSED AND LOCKED. ALSO WILL NOT ALLOW INTERIOR LIGHTS TO GO OFF, AND IS SAFETY ISSUE WHEN TRYING TO DRIVE AT NIGHT. EXTREMELY DIFFICULT TO SEE DUE TO LOST OF NIGHT VISION. FORD MOTOR KNOWS OF THE ISSUES FOR YEARS BUT REFUSES TO CORRECT ISSUE VIA A RECALL. THE VEHICLE ONLY HAS 31,000 MILES ON IT.
Jan 28, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 70 MPH, THE VEHICLE'S THROTTLE FAILED AND THE ACCELERATOR PEDAL CEASED TO OPERATE. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE VEHICLE RESUMED NORMAL DRIVING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND THE CHECK ENGINE WARNING INDICATOR STEADILY ILLUMINATED. RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042, 888-875-0668) WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS ALSO NOTIFIED AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Sep 09, 2019
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CRAIN FORD OF LITTLE ROCK (4601 COLONEL GLENN PLAZA DR., LITTLE ROCK, AR 72210) WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED; HOWEVER, THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,450.
May 07, 2018
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
CONSUMER CONTACTED THE FORD COMPANY TO FILED A REPORT , CAS-10726841 ON OCTOBER 3,2016. THE CONCERN WAS THAT VEHICLE HAD NO HEAT, CONSUMER UNABLE TO DEFROST WINDOWS DURING FREEZING TEMPERATURES. UPDATED 01/12/17*LJ THE DEALER REPLACED THE BLEND DOOR AT A COST OF $ 692.33. UPDATED 03/01/17.*JB UPDATED 03/15/17.*JB UPDATED 03/16/17*LJ UPDATED 12/6/2017*JS
Jan 12, 2017
THE REAR WINDOW OF VEHICLE SHATTERED SIMULTANEOUS TO TURNING THE IGNITION SWITCH. THERE WAS NO IMPACT TO THE WINDOW; IT JUST SHATTERED. NOTHING DROPPED FROM THE SKY; THE VEHICLE WAS PARKED IN THE DRIVEWAY WELL AWAY FROM TRAFFIC BOTH VEHICLE AND PEDESTRIAN. I REPEAT IT JUST SPONTANEOUSLY SHATTERED. THERE IS ONLY TWO THOUSAND MILES ON THIS VEHICLE. THIS SHOULD NOT HAVE HAPPENED. *TR
Nov 14, 2014
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.
Oct 18, 2025
AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.
Sep 22, 2025
SUSPENSION,AIR BAGS
1 complaint
While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy
Sep 06, 2025
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact owns a 2014 Ford Edge. The contact stated that while attempting to decelerate and depressing the brake pedal, there was an abnormal grinding sound coming from the brakes. Additionally, the contact stated that the vehicle failed to detect other nearby vehicles as intended. The vehicle was taken to a local Pep Boys, where the rear rotors and brake pads were replaced. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken back to the same local Pep Boys, where the vehicle was diagnosed with a check engine, transmission, ABS, Cruise Control Module, and seat module failure. The local Pep Boys diagnosed the vehicle with an ABS module failure that impacted the performance of several other safety features. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired because there was no recall associated with the VIN. The vehicle was not repaired. In addition, the contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Sep 05, 2025
STEERING,POWER TRAIN
1 complaint
The contact owns a 2014 Ford Edge. The contact stated that while driving at slower speeds, the vehicle hesitated while accelerating with the accelerator pedal depressed, and the vehicle to respond as needed. The check engine warning light was illuminated. The contact stated the vehicle was consuming an excessive amount of fuel, with an abnormal burning metal odor entering the cabin of the vehicle through the air vents. The contact scanned the vehicle with an OBD-2 scanner and retrieved error codes for the Power Control Module, Steering Column Control Module, and Power Train Control Module. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was unknown because the contact had previously cleared the error codes twice. The contact related the failure to Manufacturer Recall: 24E10; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Aug 15, 2025
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
I have had issues with this car since a few months from me getting it. My rear camera wouldn't work half the time and sometimes turns the images upside down. My heat and cooling system started malfunctioning and the driver's side doesn't blow or temp the same as the passenger side. It has been like that at least 2 of the 4 years I have had this car and have taken it in multiple times and spent thousands of dollars to get it fixed and it is still not fixed and no one can seem to tell me the problem. My car also restarts itself and it won't turn off. A couple of months into getting the car, my car literally shut off while I was on the freeway and I had to pull over. Restart it. I took it in to Ford and they said it was fine. Throughout the last 4 years, my car has restart itself without me autostarting it! It is not a push start car! The engine won't turn off half the time when I take the key out or it turns off then restarts itself and it won't turn off. My car won't lock when it restarts itself. I have also taken my car in multiple times for the electrical system. Reading that there has been multiple complaints about a lot of the issues I am having with my car, not only is it a major safety hazard, but Ford should have done recalls. It is quite ridiculous that they haven't when they are aware of multiple cars having these same issues. I have almost caused several car accidents because of the electrical issues and I don't feel safe driving my vehicle. I shouldn't have to keep spending thousands of dollars and the issues aren't resolved or they keep saying they don't know. There is clearly a lot of faulty issues with the 2014 Ford Edge model and there needs some recalls that need to be issued. My car should not start slowing down automatically on the freeway then shut down. I have had to replace my battery and alternator in less than a year of owning it with only 40,000 miles of it. There have been way too many issues to have had less than 100,000 miles on it.
Jul 25, 2025
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
7/2/25-i was driving about 20 miles per hour when suddenly my car went into a type of limp/idle mode. It shut the car down to an idle, a wrench light came on my dash then the car started to shake. I coasted into a driveway and turned the car off. I turned it back on after 5min and it was fine. 7/16/25-I was driving about 30mph and all of a sudden my car goes into this idle mode again. I got the car to coast over into a turning lane. It lost power down to an idle, wrench came up on dash again then the car started to shake. I turned the car off and back on and it was fine. I’m very scared to drive my car bc I don’t know when this will happen again. It could be when I’m turning in front of another vehicle, driving on the expressway or just normal streets or if someone was behind me and wasn’t able to react appropriately bc my car goes into this idle mode so fast that I don’t know how to keep from having an accident myself. 7/17/25-I took it to a machanic and they hooked it to a computer but nothing showed up as being wrong. They drove it several times but they couldn’t get it to do what I’m explaining what it does. After researching the issue, I believe it may be my electric throttle body ETB that ford acknowledged was an issue and had a customer satisfaction program CPS (CSP 13N03) from Ford for ETB replacement on certain 2009-2013 ,.* Jels, sometimes extended into the early 2014 model. * Electronic Throttle Body Failure * Ford ETBs from this era are notoriously bad. * Carbon buildup, worn internal sensors, or electronic glitches cause the throttle to stick or respond erratically. * The PCM detects an unsafe throttle position → activates fail-safe mode → wrench light + jerking + no throttle. * You restart the car, and the ETB re-initializes until it fails again.
Jul 20, 2025
UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
Backup camera doesn't always display. Had a accident while backing up.
Jun 08, 2025
STRUCTURE,BACK OVER PREVENTION
1 complaint
Rear camera works intermittently and is often blurry/glitches. Rear powered hatch often only closes partway then reopens
May 23, 2025
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
The Power Take Off Assembly (PTU) failed. I had it replaced a a Ford Dealership with a genuine Ford PTU. After driving less than 125 miles the PTU failed again and my right front half shaft disengaged without notice on the high when traveling at highway speeds. Upon return to the dealership they noted that the PTU failed and it was replaced at no cost. However, they charged me for the replacement of the Right Front Axel. I contacted Ford Customer Service and contend that recall 14S10 should apply especially after the new PTU failed. They denied my claiming stating that the dealership claimed a torn CV Boot was the cause of my axel disengaging. However there was no mention of a torn CV Boot in the dealerships multipoint inspection of my vehicle when originally brought in. Ford Customer Service and the dealership denied my claim.
Dec 26, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Backup camera not working properly. Unsure if this falls under any recall headings for safety. I’ve seen many recalls on newer backup cameras but none on this year model. Was displaying upside down or with green lines across the screen and now just completely unavailable. Has not been diagnosed by ford and will not be diagnosed by ford out of my pocket. Can’t afford it. But it is available for inspection. I did clean some corrosion off of some wiring harness connections to no avail. Please advise.
Sep 08, 2024
ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2014 Ford Edge. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 13N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.
Jul 16, 2024
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.
Feb 27, 2024
SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I bought this vehicle brand now. The Edge only has 69k miles on it and I have replaced the front and back brakes (rotors, pads, calibers) 3 times (yes...3 times). I also had to recently (in 2023) replace the muffler, left and right outer tierods, left and right front wheel bearings and hubs. NOW: April 2023: my front brakes are pulsating and I brought the vehicle back to my mechanic for a complete vehicle check overall which the mechanic documented: Power steering return line is rotted (cost $175). A/C condenser is leaking and needs to be replaced/recharged (cost $1050). Driveshaft issue/vibration @ 50 mph: need to remove the rear driveshaft and inspect: if needs to be replaced: $4500. Replace Front and Read brake pads/rotors/calibers ($1600)...which would be #4 for replacement. Replacement of right rear parking brake cable ($205). ***I previously wrote a complaint several years ago (for the same VIN#)...this is just an update and I am requesting FORD to review and demand a recall. The 2014 Edge has been a money pit for me and it only has 69k in mileage. If there was a way I could seek reimbursement I would. I will never buy a FORD again.
Apr 28, 2023
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
Pulled out of a parking lot onto a busy street locally, car lost power and the orange wrench light came on. Would not go, all the car did was jerk and sputter. Engine did not shut off but would only coast/roll into the middle lane and managed to coast/roll into another business parking lot next door to where I pulled out from and once parked, I turned ignition off and back on. Wrench light went out and car started. No codes were apparently shown when hooked up to the machine at the car lot the next day (wrench light was still off) this is very scary and very dangerous whatever it is, it needs investigated and fixed so us Ford edge drivers can feel safe when driving. Also 1 week before this my check engine light came on, same code 3 times came up for eval, emissions ECT... Now no codes are showing since the wrench light came on Sunday and my car stopped moving.
Apr 19, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bought my vehicle every time they told me nothing is wrong or they replace the battery I have had 4 batteries replaced by Ford Dealerships. I also had recall on my airbags the dealership told me numerous times you do not need to worry about your vehicle it is fine!! After my 100, 000 Mile Warranty ran out I had my vehicle serviced by a mechanic shop. They could the electrical issue was in headlights & dashboard had them replace headlights & lights in dashboard. On 3/19/2023 I was in a bad vehicle accident involved 9 vehicles I was the 5 vehicle. I have neck back & leg injuries. My AIRBAGS NEVER went off! If the Airbags would of worked properly have would not of gotten all my injuries. My Police Officers & Paramedics explained that to me at scene of the accident. Why did Ford not do or repair my airbag recall instead of telling meh car was not recalled even when I received service notification in the mail to get the Airbags fixed
Apr 19, 2023
SEAT BELTS
1 complaint
Seat belt will not stay, buckled. This is a manufacturing defect and could cause bodily harm if Ford doesn't correct. I contacted Ford and they weren't concerned about this issue. Case # : CASI41262353
Feb 10, 2023
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
Damaged antifreeze pump this can cause a very severe overheating on the road, transfer box and transmission make a very uncomfortable noise when turning to both sides I don't feel safe when handling rear differential the same problem (I've already replaced it)
Jan 14, 2023
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light would suddenly illuminate along with an audible chime, the vehicle would no longer accelerate when pressing the accelerator pedal and the vehicle's speed would reduce. After stopping the vehicle the engine would remain on but the vehicle would no longer drive forward or in reverse. After turning the engine off and restarting the vehicle, the failure would self-correct and the vehicle would operate as normal. The contact indicated that the failure had occurred on multiple occasions and had also occurred while driving on a busy freeway. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was concerned that the failure was due to a faulty throttle body. The failure mileage was 87,000.
Oct 11, 2022
VISIBILITY,ENGINE
1 complaint
The contact owns a 2014 Ford Edge. The contact stated that on several occasions while driving, the HVAC system would malfunction and change the temperature which caused the windows to fog. The contact stated that on one occasion while driving, the vehicle shut completely off. As a result, the contact would need to pull over to restart the vehicle and then reset the temperature. No warning lights illuminated. The dealer was notified of the failure and the contact was advised to have the vehicle diagnosed. The manufacturer was not notified of the failure. The failure mileage was 171,296.
Aug 10, 2022
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
The contact owns a 2014 Ford Edge. The contact stated while starting the vehicle, the vehicle delayed starting. The contact stated that the failure had been reoccurring and the check engine warning light would illuminate intermittently. Additionally, the contact stated that the vehicle would fail to respond while driving and depressing the accelerator pedal. The contact stated that she would stop the vehicle and would shift to park(P). The contact would then shift to drive(D)and would depress the accelerator pedal again. However, the vehicle would respond with delay. The contact stated that the failure had been recurring more frequently. The contact stated that the vehicle failed to respond while depressing the accelerator pedal and then stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the high velocity fuel pump needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 100,000.
Aug 02, 2022
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CONTACT'S HUSBAND PULLED OVER TO AN EXIT RAMP WHERE THE VEHICLE STALLED. THE CONTACT AND HER HUSBAND EXITED THE VEHICLE AND PUSHED THE VEHICLE TO A REST STOP. THE CONTACT'S HUSBAND WAITED FOR A MOMENT TO RESTART THE VEHICLE AND CONTINUED DRIVING TO HIS RESIDENCE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S HUSBAND TOOK VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Mar 15, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
1.PRESS OR LOOSING OFF BRAKES PEDAL GIVES A KNOCKING NOISE. 2. REAR VIEW CAMERA FLICKERS & SHUT OFF WITH A WARNING MESSAGE. 3. REARVIEW SIDE MIRRORS DO NOT WORK. 4. LIGHTER PLUG LOCATED BY MIDDLE COMPACT TOWARDS BACK ROW DOES NOT WORK.
Nov 30, 2020
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
POWER TRANSFER UNIT LEAKING AFTER 80,000 MILES, HAD THE VEHICLE SERVICED TO REPLACE PTU AND NEW PTU IS ALSO LEAKING. OTHER DRIVING ISSUES HAVE OCCURRED SINCE INCLUDING LOSING POWER STEER CAPABILITY ON WHILE DRIVING AT LOW SPEEDS ON UNEVEN ROADS, UNABLE TO ACCURATELY RECREATE THE ISSUE AS IT IS VERY INTERMITTENT. ALL CHECK ENGINE LIGHTS, WRENCH, AND ADVANCETRAC DASHBOARD WARNINGS FLASH WHEN ELECTRICAL AND PROPULSION SYSTEMS MALFUNCTION.
Nov 13, 2020
SEATS,SERVICE BRAKES
1 complaint
WHEN YOU ARE DRIVING AND BRAKING, THE PEDAL IS VERY STRONG AND THE CAR HARDLY STOPS
Oct 28, 2020
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
'WHEN THIS CONDITION OCCURS, THE MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE AND THE VEHICLE MAY ENTER A LIMITED LIMP HOME MODE,' FEDERAL OFFICIALS SAID. 'IN THIS MODE, ENGINE POWER AND VEHICLE SPEED ARE REDUCED, WHILE FULL FUNCTION OF THE POWER STEERING, POWER BRAKING, LIGHTING, AND CLIMATE CONTROL SYSTEMS ARE MAINTAINED.
Aug 09, 2020
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
FROM A STOP OR AT LOW SPEEDS THE SUV LUNGES FORWARD WITHOUT WARNING. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW MONTHS. WHEN SUV WAS PURCHASED NEW; THE TRANSMISSION FAILED AND I WAS WITHOUT A CAR FOR THEEE WEEKS. I HAVE MAINTAINED THE SUV AND ALL ISSUED RECALLS HAVE BEEN FIXED. THIS IS A MAJOR ISSUE AND ANYTIME I TAKE IT TO FORD DEALERSHIP THEY FIND NO ISSUE. LET ME TELL YOU; THIS IS AN ISSUE! MY LAST THREE VEHICLES HAVE BEEN FORDS AND WOULD APPRICIATE THIS ISSUE BE SOLVED
Jun 26, 2020
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
DRIVER SIDE DOOR LATCH/SENSOR MALFUNCTION. DUE TO MANUFACTURE DATE OF OCTOBER 2014 MY VEHICLE IS NOT ELIGIBLE UNDER CURRENT RECALL FOR THE LATCH (19N09) HOWEVER MY VEHICLE IS CURRENTLY AT THE DEALERSHIP HAVING THE PART REPLACED WITH OUT OF POCKET EXPENSE. *TR
Jun 08, 2020
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
RANDOM STALLING. USUALLY WHEN SLOWING DOWN. DASHBOARD LIGHTS UP ALL KINDS OF WARNINGS. NO CODES. SHIFT IS LOCKED IN PARK AND CAN NOT MOVE VEHICLE. ALWAYS ABLE TO RESTART WITHOUT ISSUE AFTER SOME DELAY. SEEMS TO HELP TO UNCONNECT POSITIVE BATTERY TERMINAL AND DRAIN CHARGE. *TR
May 23, 2020
STRUCTURE,SEATS
1 complaint
DRIVER DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED AND INTERIOR LIGHTS REMAIN ON. SAFETY HAZARD WHEN DRIVING AT NIGHT ALSO A DRAIN ON THE BATTERY. VEHICLE WAS STATIONARY WHEN PROBLEM OCCURRED BUT COULD NOT RESOLVE AND HAD TO DRIVE WITH INTERIOR LIGHTS ON AT NIGHT.
Jan 08, 2020
TIRES
1 complaint
TIRE SIDEWALL FAILURE COOPER TIRE 245/60R18 DISCOVERER SRX, 35,000 MILES APPROX. DECELERATED FROM 70MPH TO 30MPH COMING INTO TOWN AND TIRE SIDEWALL BLEW OUT WITH NO ROAD HAZZARD. 2014 FORD EDGE LIMITED. REPLACED TIRES IMMEDIATELY 11/13/2019. DID NOT KNOW ABOUT RECALL OF CERTAIN COOPER TIRES UNTIL AFTER TIRES REPLACED. TIRES REPLACED AT TIRES 1, 3325 S 38TH ST, GRAND FORKS, ND 58201, 7017573000 I DID NOT OBTAIN DOT # FROM TIRE. I HAVE PICTURE OF FAILURE.
Nov 14, 2019
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
DRIVING MY VEHICLE IN TRAFFIC AND IT DISPLAYED A WRENCH SYMBOL AND START SHAKING LOST POWER, HAD TO DRIFT TO THE SIDE OF THE ROAD IN TRAFFIC. I HAD IT TOWED TO THE DEALER SAME DAY AFTER 3 HOURS OF BEING ON SIDE OF THE ROAD THEY SAID IT WAS THE OIL CAP HAD CAME OFF, BUT YOU COULD NOT GO BUT 20 MPH. WOULD LIKE TO KNOW WHYS HASN'T ANYONE ISSUED AN RECALL ON THIS YEAR MODEL. TO COVER THE COST OF THIS ISSUE, COULD HAVE LOST MY LIFE. PLEASE CONSIDER ISSUING A FULL RECALL.
Aug 28, 2019
POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
I HAD BEEN DRIVING FOR ABOUT 40 MINUTES AROUND 35 MILES PER HR, ON A STREET. I SLOWED DOWN TO CHANGE LANES TO ENTER THE FREEWAY RAMP.THEN WHILE THE VEHICLE WAS IN MOTION, IT WOULD BEGAN TO SLOW DOWN AND LOSE POWER. THE WRENCH ICON APPEARED, BUT WAS ABLE TO STEER, AROUND A FEW FEET, INTO A SERVICE STATION . THE VEHICLE CAME TO A COMPLETE STOP. I KEPT THE ENGINE RUNNING BUT THERE WAS NO ACCELERATION. WHEN PRESSING THE ACCELERATOR THERE WAS NO ACTIVITY. I PLACED THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. MAYBE ONE MINUTE LATER, I RESTARTED THE ENGINE. THE VEHICLE STARTED RIGHT UP. THE ACCELERATOR WORKED PROPERLY. INSTEAD OF ENTERING THE FREEWAY I TOOK ANOTHER ROUTE HOME,WHICH WAS ABOUT 15 MILES AWAY. I HAD THE VEHICLE TAKEN TO A FORD DEALERSHIP THE NEXT DAY WHICH WAS 4/11/2019. AFTER INSPECTING IT,FORD STATED THEY COULD NOT IDENTIFY ANY PROBLEMS. I HAVE AROUND 76,000 MILES ON THE VEHICLE. I AM VERY MUCH AFRAID TO DRIVE THIS VEHICLE, BECAUSE OF THE SAFETY DANGER THAT IT POSE. I AM RETURNING IT BACK TO FORD FOR FURTHER INSPECTION. I DID NOT RECEIVE ANY WARNING BEFORE THE VEHICLE LOSS ACCELERATION. I WOULD NOT HAVE BEEN ABLE TO AVOID A CRASH, IF THERE WOULD HAVE BEEN THE USUAL TRAFFIC OR IF I WOULD HAVE ENTERED THE FREEWAY AS PLANNED.
Apr 14, 2019
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ADVANCETRACLIGHT CONTINUES TO STAY ON
Mar 21, 2019
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
ON SATURDAY OCT. 6 AT APPROX. 9 P.M. WITH MILD WEATHER/TEMP. AT 70 MPH ON LEFT LANE OF HIGHWAY IN A CONSTRUCTION ZONE WITH NO EMERGENCY SHOULDER, WRENCH SYMBOL APPEARED AND IT WOULD NOT KEEP UP TO SPEED. BECAUSE OF THE SUDDEN SLOW DOWN, WE WERE ALMOST HIT SEVERAL TIMES TRYING TO GET TO THE RIGHT. THE SPEED DROPPED SUDDENLY. LIMPED IT ALONG TO WHAT WE "THOUGHT WAS A SAFE EXIT" AND CALLED STATE POLICE. WHILE WAITING I KEPT THE CAR ON WITH HAZARD LIGHTS. THEN TWO VEHICLES APPEARED TRIED TO BLOCK US IN AND WE BELIEVE ROB US. I WAS ABLE TO HIT THE GAS AND GET 1/4 MILE BEFORE IT DID IT AGAIN. WOULD NOT MOVE, CHUGGED AND CUT OFF. THE SUSPICIOUS PEOPLE TOOK OFF BUT IT WAS TERRIFYING TO BE SO VULNERABLE AND NOT BE ABLE TO GET AWAY. IT WAS TOWED BY STATE POLICE TO CLOSEST DEALER OF THE AUTO GROUP WE PURCHASED FROM AS A CERTIFIED PRE-OWNED VEHICLE. AFTER READING ONLINE THAT THIS HAS HAPPENED TO MANY, MANY PEOPLE AND HOW DANGEROUS IT IS, I WANTED TO REPORT IT. THIS ISSUE IS GOING TO KILL PEOPLE. IT IS THE THROTTLE BODY. THE FORUMS ARE LOADED WITH PEOPLE THAT FACED THIS SUDDEN DANGEROUS SITUATION.
Oct 09, 2018
VISIBILITY,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE OCCURRED. UPON INSPECTION, IT WAS DISCOVERED THAT THE SUN ROOF GLASS HAD SHATTERED. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (BILLINGSLEY FORD, 2502 NW QUANAH PARKER TRAILWAY, LAWTON, OK) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT UPDATED 11/29/18*JB
Oct 01, 2018
STEERING,POWER TRAIN,ENGINE
1 complaint
CAR LOST ALL DRIVING FUNCTION WHILE IN MOTION ON A CITY STREET. IT BASICALLY DIED. THE SHIFTER ALWAYS SHOWS AN ERROR OF "NOT IN PARK" WHEN THE CAR IS IN FACT IN PARK.
Jun 20, 2018
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ON APRIL 3, 2018, MY WIFE WAS DRIVING OUR 2014 FORD EDGE. AS SHE WAS ENTERING A CURVE AT 35 MPH, THE 'LOW OIL PRESSURE LIGHT CAME ON' AND SHE IMMEDIATELY LOST THE CAPABILITY TO EASILY TURN THE STEERING WHEEL, AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. FORTUNATELY, SHE WAS NOT ON A FREEWAY OR SHE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. SHE REALIZED THAT EVEN THOUGH THE ENGINE WAS STILL RUNNING, THE GAS PEDAL WOULD NOT WORK. I CALLED PLANET FORD IN HOUSTON WHERE WE PURCHASED THE CAR AND I ROUTINELY HAVE THE CAR MAINTAINED. ANTHONY, THE QUICK LANE MANAGER, TOLD ME TO BRING THE CAR IN. BY THEN, WE HAD CHECKED THE INTERNET FOR SIMILAR OCCURRENCES AND WE HAD FOUND THAT THERE HAD BEEN THOUSANDS OF SIMILAR REPORTS AND MILLIONS OF DOLLARS PAID BY FORD IN LAWSUITS. ANTHONY TOLD ME THAT HE WOULD FIX THE CAR AT NO COST AFTER I EXPLAINED THE DETAILS AND TOLD HIM THAT THIS SHOULD HAVE BEEN A 'RECALL ISSUE'. THEY HAD SERVICED THE CAR LESS ONE MONTH EARLIER. ON TUESDAY, APRIL 10TH, I CALLED AND FOUND THAT THE CAR HAD BEEN MOVED TO THE REGULAR SERVICE AREA. IT STILL WAS NOT FIXED. BRAD ZOOK, THE SERVICE MANAGER, TOLD ME THAT I WAS GOING TO HAVE TO PAY FOR THE REPAIR EVEN THOUGH I TOLD HIM THAT ANTHONY SAID IT WOULD BE FREE.LATER THAT DAY, IT WAS 'REPAIRED' AND WE PICKED UP THE CAR. THEY HAD TO REPLACE THE 'ETB' WHICH IS EXACTLY WHAT THE INTERNET REFERRED TO. I CALLED BRAD ON WEDNESDAY AND ASKED HOW THEY DIAGNOSED THE PROBLEM. HE SAID IT WAS A COMBINATION OF CODES (STRANGE) AND MY DESCRIPTION OF THE PROBLEM. HOW DO I KNOW THAT THIS WON'T HAPPEN AGAIN, OR SOME OTHER MALFUNCTION THAT WASN'T A RECALL, WILL HAPPEN NEXT!?
May 02, 2018
STEERING,SUSPENSION
1 complaint
I WAS DRIVING IN AN ALLEY WAY AND SOMETHING SOUNDED LIKE IT BROKE AND OR CAME LOOSE FROM THE PASSENGER SIDE FRONT SUSPENSION AREA. WHICH LOOKS LIKE IT WAS A HALF SHAFT OR STEERING COMPONENT WHICH IN TURN CAUSED ME TO LOOSE STEERING CONTROL AND HIT A CURB AND DO FURTHER DAMAGE TO MY VEHICLE . SEEING IF THERE HAVE BEEN ANY ISSUES OR REPORTS WITH HALF SHAFTS OR STEERING COMPONENTS BREAKING OR COMING LOOSE ON SUSPENSION ON 2014 FORD EDGE'S
Mar 16, 2018
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
RIGHT FRONT AXLE FAILURE WARNING OF TRANSMISSION NOT IN PARK
Jan 19, 2018
SUSPENSION,UNKNOWN OR OTHER
1 complaint
THE A/C SYSTEM DOES NOT RESPOND TO TEMPERATURE CONTROL. IT STAYS ICE COLD. THE SUSPENSION SQUAWKS AND CLANKS WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL TURNS.
Aug 28, 2017
VEHICLE SPEED CONTROL,WHEELS,UNKNOWN OR OTHER
1 complaint
ON JULY 31, 2017 IN MY 2014 FORD EDGE I SLOWED DOWN TO TURN RIGHT INTO A PARKING SPACE AT AN ELEMENTARY SCHOOL, AND ALL OF A SUDDEN THE CAR TOOK FLIGHT OVER THE CURB AND SPED INTO THE WOODS. SCARED AND SHAKEN I WAS TRAPPED IN THE CAR WITH TREES BLOCKING THE FRONT DOORS. I WAS ABLE TO GET OUT OF THE CAR BY CLIMBING INTO THE BACKSEAT WHERE I WAS ABLE TO OPEN THE DOOR. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED. THIS ACCELERATION IS VERY SCARY AND I WILL NOT FEEL COMFORTABLE DRIVING THIS CAR AGAIN! WHAT IF CHILDREN WOULD HAVE BEEN IN THE WAY?
Aug 04, 2017
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN DRIVING AT HIGHWAY SPEEDS (65 MPH+) WITH CRUISE CONTROL ENABLED, IF I PASS AN 18 WHEELER, THE CAR WILL SUDDENLY JAM ON THE BRAKES AND DECELERATE FROM MY CURRENT SPEED DOWN BELOW 55 MPH. THIS HAPPENS IN LESS THEN 3 SECONDS. THERE IS NO ONE IN FRONT OF ME - IT IS A CLEAR STRAIGHTAWAY. IF I STEP ON THE GAS THE CAR WILL SPEED UP AND I'LL PASS THE TRUCK. AT THAT POINT THE CRUISE CONTROL WILL OPERATE NORMALLY - UNTIL I PASS ANOTHER TRUCK. THIS DOESN'T HAPPEN ALL THEN TIME. MAYBE 20%. IT SEEMS TO HAPPEN WITH TALL TRACTOR TRAILERS MORE THEN NORMAL TRUCKS. ASIDE FROM THE SUDDEN STOPPING ISSUE, THE REAL PROBLEM IS THAT CARS BEHIND ME SEE THAT I AM STOPPING FOR NO APPARENT REASON AND IF THEY'RE NOT PAYING ATTENTION THEY'LL RUN RIGHT INTO THE BACK OF MY CAR. THIS HAS BEEN A DAY 1 PROBLEM - I BOUGHT THE CAR NEW IN 2014. I AM ADDING MY COMPLAINT TO OTHERS WHO HAVE REPORTED THIS SAME ISSUE. FORDS RESPONSE - PAY $3000 TO HAVE YOUR CAR FIXED. THIS IS A SAFETY ISSUE AND THERE OUGHT TO BE A RECALL TO GET IT FIXED.
Jun 24, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
2014 FORD EDGE W/ 100000 MILES. DRIVING IN TOWN AND HEADLIGHTS WENT OFF. ALL OTHER LIGHTS STILL ON; TAIL, DASH, PARKING, T/S, FLASHERS AND ACCESSORY. RETIRED FORD MECHANIC. STARTED ACTIVATING ALL LIGHT RELATED SWITCHES. ALL THINGS NORMAL EXCEPT NO HEADLIGHT &/OR HIGH BEAM. WIGGLED AND PULLED ALL FUSES AND RELAYS IN THE UNDER HOOD FUSE PANEL. WIGGLED AND PULLED ALL ELECTRICAL LOOMS AND CONNECTORS. CHECKED HEADLIGHT PLUGS AND CONNECTORS. NOTHING!! SLAMMED HOOD AND LIGHTS RETURNED. HAS NOT RE-OCCURRED YET.
Jun 11, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
VEHICLE WHILE MOVING LOST ALL POWER WHILE ENGINE STILL RUNNING ALMOST GOT ME AND MY DAUGHTER KILLED ON STATE HIGHWAY BY 2 VEHICLES TODAY 3 12 2017
Mar 12, 2017
AIR BAGS,SEATS,UNKNOWN OR OTHER
1 complaint
THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND DETERMINES WHEN TO TURN ON THE FRONT PASSENGER AIR BAG. THIS WAS REPORTED TO FORD ON 07/22 AND WE CHECKED ON IT ON 09/23 AND THERE WAS NO UPDATE, INDICATING THAT THEY HAVE NOT TAKEN ANY ACTION ON THIS.
Sep 23, 2015
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I WAS DRIVING MY CAR DOWN A SIDE STREET WHEN ALL OF A SUDDEN THE DASHBOARD FLASHED "LOW ENGINE OIL PRESSURE" AND I LOST CONTROL OF THE STEERING, BRAKES, AND GAS. THE CAR ESSENTIALLY JUST STALLED OUT AND JUST STARTED ROLLING UNTIL I HIT THE EMERGENCY BRAKE. I HAD THE CAR TOWED TO THE DEALERSHIP AND AFTER LOOKING AT IT FOR TWO DAYS THEY COULDN'T REPLICATE THE ERROR AND COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE COMPUTER REGISTERED NO ERRORS AND I WAS TOLD THERE WAS NOTHING THEY COULD DO. *TR
Jun 04, 2015
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 30 MPH, THE CONTACT NOTICED FUEL AND EXHAUST FUMES COMING FROM THE AIR VENTS OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15.
Apr 13, 2015
VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
ON 9-27-14, USING ADAPTIVE CRUISE CONTROL ON STRAIGHT, 4-LANE DIVIDED HIGHWAY WITH NO TRAFFIC IN LANE AHEAD OR BEHIND. VEHICLE'S BRAKES SUDDENLY ACTIVATED DROPPING SPEED FROM 74 TO 50 MPH. TAKEN TO DEALERSHIP 10-7-14 AND ISSUE COULD NOT BE DUPLICATED. HAPPENED AGAIN ON 11-11-14 WITH SAME ROADWAY & TRAFFIC CONDITIONS, THIS TIME 55 TO 50 MPH DROP. TAKEN TO DEALER ON 11-20-14 AND AGAIN NO ISSUES WERE DETECTED WITH THE VEHICLE. CONTACTED FORD CUSTOMER SERVICE WHO SAID TO TAKE IT BACK AGAIN TO GENERATE A "HOT LINE" COMPLAINT FOR AN ENGINEER TO LOOK AT THE VEHICLE. TOOK VEHICLE BACK 12-3-14 AND LEFT IT SO THEY COULD DRIVE IT FOR A FEW DAYS AND TRY TO DUPLICATE THE ISSUE (THEY SUPPLIED A RENTAL). CALLED AFTER 2 DAYS AND SAID AN ENGINEER "HAPPENED TO BE THERE LOOKING AT ANOTHER VEHICLE SO THEY LOOKED AT MINE". NO ISSUE FOUND, BUT THEY DID A RESET OF THE SYSTEM. THE ENTIRE TIME THEY HAD THE VEHICLE, IT WAS DRIVEN A TOTAL 6 (SIX) MILES. ALSO, ADAPTIVE CRUISE IS SET AS A DEFAULT AND CANNOT BE CHANGED. IF YOU TURN THE "ADAPTIVE" FEATURE OFF, IT GOES BACK WHEN YOU START THE VEHICLE AGAIN. *TR
Dec 08, 2014
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE IDLING, THE VEHICLE STALLED AND THE WRENCH WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE MAIN COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
Nov 06, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/19/14*LJ THE CONSUMER STATED WHEN THE CRUISE CONTROL WA ACTIVATED AND DRIVING ON A STRAIGHT ROAD, THE BRAKES WOULD ACTIVATE. UPDATED 08/21/14
Jun 11, 2014
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
ON SEVERAL OCCASIONS WHILE DRIVING AND MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE PEDAL, MY SHOE HAS GOTTEN HUNG UP ON THE OPEN SPACE BY THE GAS PEDAL. THERE IS A OPEN GAP BETWEEN THE SIDE PANEL NEAR THE GAS PEDAL ON THE RIGHT. UNLIKE OTHER CARS I LOOKED AT IT IS NOT ONE CONTINUOUS PIECE OF MOLDING. WHEN MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE MY SHOE GOT CAUGHT IN THE OPEN AREA. IN 2 INSTANCES IT CAUGHT AND PULLED OFF MY SANDAL DELAYING MY ABILITY TO GET TO THE BRAKE PEDAL. IN OTHER INSTANCES IT CAUGHT MY SHOE AND DELAYED MY BRAKING TIME. *TR
Jun 11, 2014
Frequently Asked Questions
How many problems does the 2014 FORD Edge have?
The 2014 FORD Edge currently has 366 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2014 FORD Edge?
The most common problems reported for the 2014 FORD Edge are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2014 FORD Edge problem data come from?
All problem and complaint data for the 2014 FORD Edge comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Edge
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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