How many problems does the 2015 FORD Edge have?

The 2015 FORD Edge currently has 662 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 FORD Edge?

The most common problems reported for the 2015 FORD Edge are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

2015 FORD Edge Problems

ENGINE

108 complaints

There was a constant burning smell off and on over the last year coming from under the hood. Some days it was stronger than others. Engine compartment was hot when hood was opened. Would the engine catch fire? The coolant level would drop/leak randomly causing car to sputter or vibrate while sitting at traffic lights, etc... Traffic behind me was ready to move, but my car wasn't moving at the normal rate. It wasn't safe. Warning lights would come on, but not always. Sometimes it would throw a code and sometimes it wouldn't. For the first several months, we didn't know what exactly was going on with the vehicle. Unfortunately these cars are still being sold with this problem. We bought one of them from a dealership and got stuck paying for a new engine. Clearly, someone ditched this car before the engine replacement became their problem. We aren't the only ones out there. Contacted Ford dealership for remedy or help with no luck. We went to our local mechanic for help and they gave a quote for engine replacement that was reasonable. Was told engine needed to be replaced for $6,500. Since, we had recently bought the car, we went ahead with replacement but were sick about it.

Nov 10, 2025

Had a misfire when starting the vehicle so took it to a mechanic. There is a coolant leak in the engine block which appears to be a major problem with this year and make. Can cause engine failure and other problems.

Jul 29, 2025

Recently my Check Engine Light came on and I had the vehicle diagnosed with a local repair shop. The code P0301:00-EC was pulled from the vehicles scan. Upon further research this code is linked to TSA 19-2208 issued 06/27/2019. Ford knew that the engine design was flawed and only issued a TSA bulletin. This issue could cause catastrophic engine failure and fire. This issue is not a maintenance issue but a serious flaw from the manufacturer. There is also a class action lawsuit, Miller, et al. vs. Ford Motor Company - Case No: [XXX] filed in the U.S. District Court for the Eastern District of California. I am hoping that you will take interest in this, as there are probably many 2nd or 3rd owners of these vehicles that are unaware of the severity of the engine flaw. My vehicle has been at the Robinson Ford in Baton Rouge LA since 06/17/2025, and the cost of the new engine is 9600.00. I'm thankful that driving the vehicle from NC to LA no incidents occurred and I was able to have the issue diagnosed before there was. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 19, 2025

My ford edge has a 2.0 ecoboost engine 2015 model year they are known for having head gasket problems It just occurred to me at 115 thousand miles ford knew for the problem early on and kept building the same engine all the way up until 2019 model year There should be a head gasket replacement recall at least, so many people with so many head gasket problems the internet is full of reports

Jun 10, 2025

Coolant is leaking into the engine cylinder due to head gasket failure. Mechanic confirmed the problem. Engine may fail without warning. Known issue in EcoBoost 2.0L engines from 2015 Ford Edge models.

Jun 09, 2025

+ 103 more complaints for this component

UNKNOWN OR OTHER

70 complaints

I had this vehicle for only a year. I loved it. It then blew up and burned my house down. I lost everything.

Sep 16, 2025

Fire: 1

The back up camera is not clear and the screen is froze once vehicle is in drive it’s still showing the rear camera.

Jun 14, 2025

The rearview camera has malfunctioned many times. The camera image will delay, freeze or not display when the vehicle is in reverse. This same issue has been reported on newer Ford products and they are under recall.

Jun 11, 2025

Back up camera keeps going crazy. Blinks in and out and breaks up when backing up in driveway or parking

May 17, 2025

*The weatherstripping on the Ford edge has been an ongoing issue since new and there should be a formal recall. The noise from the freeway is extensive and the weatherstripping needs constant attention. *If you search ford edge weather stripping issues, there's a gazillion forums with people with the same issues. This needs to be a formal recall so that I don't have to keep replacing or adjusting my weather stripping or having it hang loose driving down the freeways.

May 02, 2025

+ 65 more complaints for this component

POWER TRAIN

62 complaints

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to a local dealer for a routine oil change, and the vehicle was inspected, and the contact was informed that the PTU was leaking oil and needed to be replaced. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 97,000.

Jul 22, 2025

Transmission failed while driving. Vehicle only has 48k miles on it.

May 05, 2025

My car was in parked position on the shift. I exited the vehicle to put my dog in the house. Upon exiting the vehicle the car began to roll down a hill/mountainside with my children still in the vehicle. The car hit a large tree stopping it from rolling all the way down the hill. The open recall on this car was not disclosed upon purchased from used dealer in 2024.

Apr 15, 2025

Crash: 1

The contact called on behalf of the dealer who owns a 2015 Ford Edge. The contact who is a Safety Emission Inspector for the dealer stated that the flex plate had fractured. The owner of the dealer was stopped at a traffic light when the engine seized, and the vehicle failed to move. After several attempts, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was towed back to the dealer and had not been driven since the failure. The failure mileage was 136,064.

Jan 06, 2025

The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where the contact was informed that the transmission fluid was leaking. The dealer diagnosed that the power transfer unit had failed, causing the rear differential to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,000.

Oct 18, 2024

+ 57 more complaints for this component

SERVICE BRAKES

40 complaints

- Breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (Kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.

Oct 01, 2025

Crash: 1

Brake pedal sank to the floor while driving. Pressure resumed temporarily. Brake fluid continued to leak aftrr being parked. This is third incident of this occurance.

Jun 26, 2025

Brake line has ruptured causing brakes to fail while driving for the second time in 2 years. I was almost killed in both of these incidents as it happened suddenly while on the road. The first one was fixed under a recall but it has happened again with no support from ford. this is dangerous and should be looked into.

May 05, 2025

Brake hose failure causing loss of braking ability. Confirmed by independent service center that brake hose ruptured and required repaired. No warning lamps or messages. Braking required holding pedal all the way to the floor. Occurred today, 04/02/2025.

Apr 02, 2025

As I was leaving a parking deck and heading toward the exit gate, I applied the brakes, but the pedal went all the way to the floor. I had to pump the brakes repeatedly to stop. After driving a short distance, the problem persisted, so I parked my car and left it overnight. The next morning when getting the car, I noticed a wet spot near the rear driver-side tire. Upon checking, I found that the brake fluid reservoir was empty, so I refilled it with brake fluid. The vehicle has since been repaired by an independent mechanic and was not inspected by a Ford representative or anyone else besides the mechanic. I don’t recall seeing any warning notifications during the incident but the inspection report indicates a brake code error.

Nov 19, 2024

+ 35 more complaints for this component

VISIBILITY/WIPER

38 complaints

On 12/31/24 my rear windshield exploded. I had it replaced and on 2/28/25 the rear window has exploded AGAIN!

Feb 28, 2025

The panoramic sun roof has cracked suddenly due to stress. There was no damage or fracture due to an impact from a rock or other outside projectile. The glass roof has simply begun to fail due to stress. I am having this issue repaired next week, but I have taken pictures for documentation. I was able to find forums online where numerous people have complained about this issue with what appears to be years 2015-2017 Ford Edges.

Jul 17, 2024

At interstate highway speed and without warning, front panel of panoramic sunroof (Vista Roof) shattered, throwing shards of glass upward, rearward, and down into the sunshade. The closed cloth constructed sunshade was the only thing that prevented a barrage of glass fragments from injuring passengers in our vehicle, as the pieces remaining on the top of the sunshade were numerous. There was no warning for this, nor environmental cause that we could see. Incident happened on a rural stretch of highway, so other cars were not impacted. In a more densely traveled area and if the sunshade were open, this could have caused injury. Vehicle is being repaired by a dealer-group-affiliated body shop. Two of the manufacturer's dealerships were consulted and denied this being experienced before. They indicated this was not a repair covered by warranty or extended service contract and referred us to glass or body repair shops for advice and repair. The contact stated the driver of the vehicle suffered eye irritation for approximately two weeks following the incident before consulting a physician. Physician referred patient to an eye specialist who examined the eye and removed what was described as a clear piece of debris.

May 19, 2023

(First incident) Went to replace wiper blades as they were chattering. Lifted driver side arm and wiper blade fell right off without any intervention. (Second incident) Installed Bosch Icon wiper blades as they were supposed to be the best on the market. My wife was driving home at the start of the blizzard 12/21/2022 in Iowa and once again, the driver’s side wiper blade fell off while in use. Extremely dangerous situation for her and everyone else she met on the highway.

Dec 22, 2022

The windshield shattered, no collision. Just simply shattered. Cooler than ambient temperatures outside, I was using the rear defrost before the damage accrued.

Oct 28, 2022

+ 33 more complaints for this component

STRUCTURE

31 complaints

vista roof has spontaneously cracked in 2 different areas. i did have my insurance company look at it. they did cover it sorta. but it has cracked again.

Feb 04, 2025

The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied tape to the roof panels. The dealer referred the contact to an autobody repair shop for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Jan 23, 2025

Ford edge as far as I’m aware, have many complaints with a cracked rear taillight which builds up with water and condensation. My 2015 Ford Edge SEL has had this problem. I was told by an auto body repair shop many customers encounter this problem, it is a manufacturer defect and ford won’t hold responsibility and announce this as a recall.

May 26, 2024

The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.

Aug 30, 2021

THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO MY PURCHASE. NO RESPONSE OR ANSWER FROM THEM. IN TALKING WITH A FORD BODY REPAIR PERSON; HE SEEMS TO FEEL THE CAR DOOR WAS REPAIRED AND/OR PARTIALLY REPAIRED. AND NOW RUSTING AGAIN! HOWEVER, I HAVE ALSO BEEN TOLD THAT SEVERAL OTHER FORDS HAVE HAD RUSTING ISSUED FOR SOMETIME NOW!! POSSIBLY A RECALL ISSUE! I WOULD LIKE AN ANSWER FROM FORD ON WHY THIS HAPPENING TO FORD CARS. AND, MINE ESPECIALLY!!! SOMETHING IS NOT RIGHT IN DODGE WHEN EVERYONE AT THE ORIGINAL DEALERSHIP DID NOT RESPOND. *THIS IS NOT AN ACCIDENT ISSUE. IT'S ABOUT A QUALITY OF CAR RUSTING AWAY!

Jul 01, 2021

+ 26 more complaints for this component

STEERING

28 complaints

and cause in your description. am writing to formally report a recurring and dangerous issue with my 2015 Ford Edge, which is currently driven by my 16-year-old daughter. Despite reporting this problem multiple times, it remains unresolved and poses a serious safety risk. The backup camera activates while driving at high speeds, distracting the driver and creating a hazardous situation. The steering becomes unusually tight, making it difficult to maneuver the vehicle safely, especially during lane changes or emergency corrections. These issues are not only persistent but occur while the vehicle is in motion at highway speeds, significantly increasing the risk of an accident. I have video documentation of the backup camera activating while driving, which I am willing to provide upon request.

Nov 05, 2025

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the "Steering Assist Fault Service Required", message was displayed. The contact stated that due to the failure, excessive effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic where corrosion was found on the steering gear bolts. The contact was then informed by the mechanic of NHTSA Campaign Number: 15V250000 (Steering). The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 79,024.

Oct 02, 2024

The contact owns a 2015 Ford Edge. The contact stated that while her husband was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, with the steering wheel requiring increased effort to maneuver the vehicle. The traction control and power steering warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 170,000.

Mar 05, 2024

When i went to the store i turned off my engine and when i came back in the car i started it and could not turn my steering wheel , Good thing this happened when i was parked.

Jan 28, 2024

While driving, my vehicle will lose power steering briefly. This makes the car extremely difficult to steer and has almost caused accidents repeatedly. Warning messages related to power steering assist and hill start assist appear on the screen. This happens at various points when driving: when I am turning, driving straight, pulling into parking spaces, backing up, etc. This is a reoccurring issue and has happened multiple times. There is a recall for 2015 Ford Edge describing the exact issues I am having with my vehicle. It is related to the corrosion of bolts holding the electric power steering gear motor. For some reason, my vehicle does not qualify for this, even though I live in West Virginia, one of the states listed in the recall. I have taken the vehicle to multiple Ford dealerships and have been repeatedly told that I would need to completely repair my power steering rack, but I suspect this may be related to the above recall.

Mar 07, 2023

+ 23 more complaints for this component

POWER TRAIN,ENGINE

21 complaints

The contact owns a 2015 Ford Edge. The contact stated while driving on three separate occasions, the vehicle failed to accelerate upon depression of the accelerator pedal. The vehicle was previously diagnosed with a cracked flex plate, and the flex plate was replaced twice; however, the failure persisted. The contact stated that while driving at 60 MPH, the vehicle made an abnormal knocking sound and lost motive power upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 22N12. The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline to file a vehicle safety complaint. The vehicle was not repaired. The failure mileage was approximately 100,000.

Jul 30, 2025

The contact owns a 2015 Ford Edge. The contact stated while starting the vehicle, the contact stated that the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for further assistance The approximate failure mileage was 79,877.

Dec 09, 2024

The 2015 Ford Edge and similar models are notorious for flex plate cracking, which Is an absolute hazard to anyone driving it. These things can crack or shatter spontaneously, causing the engine to stop running, even mid-drive. This issue is known, yet the NHTSA hasnt deemed this as a true recall, so Ford isnt covering replacement of this part. PLEASE reconsider recalling this part!

Aug 26, 2024

The contact owns a 2015 Ford Edge. The contact stated that while driving at approximately 5 MPH, the transmission failed to shift as needed. The vehicle was towed to a dealer where it was diagnosed that the transmission and engine needed to be replaced. The transmission was repaired. The manufacturer was not notified of the failure. The failure mileage was 152,742.

Feb 26, 2024

The contact owns a 2015 Ford Edge. The contact stated while driving 75 MPH, the vehicle was shuddering, and there was an abnormal sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the flex plate was fractured, which caused damages to the flywheel, the torque converter, and the transmission fluid pump. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 22N12. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Jan 22, 2024

+ 16 more complaints for this component

WHEELS

20 complaints

The contact owns a 2015 Ford Edge. The contact stated that while driving 40 MPH, the rear passenger's side tire became flat, and the front passenger's side tire lost a significant amount of air pressure. The contact was able to drive to the residence. The vehicle was taken to the dealer, where all four tires were replaced with brand new tires; however, the failure recurred a week later. The vehicle was taken back to the dealer, where the deflated tires were resealed; however, the failure recurred a month later. The vehicle was taken to the dealer, where it was diagnosed and determined that the rims were corroded. The dealer cleaned the corroded rims and resealed the tires; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rims and the seal on the rims were defective, causing the tires to deflate. The dealer informed the contact that several other Ford vehicles of the same model were experiencing the rim failure. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and denied assistance due to the age of the vehicle; however, the dealer advised the contact that the failure was a factory defect and was not related to the age of the vehicle. The vehicle was not repaired. The failure mileage was approximately 39,000.

Dec 08, 2025

Swollen Wheel Nuts

Feb 29, 2024

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was in for service, the mechanic discovered that the lug nuts were deformed and very difficult to remove from the wheels. The failure was present on the lug nuts on all four wheels. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 48,000.

Dec 12, 2023

My vehicle only has 74K miles and the Ford dealership told me I need to replace all lug nugs because they are swollen and will need to be broken off. This is a $200 cost at the dealership for replacement. If purchased at store it is $60 plus someone to change them out. No way at $74k miles this should happen. I've seen many other posts about the same this with this years model. Also since I have aluminum rims, the lugs are hard to locate anywhere. They must have the "mushroom" offset with long attachment.

Nov 28, 2023

I own a 2015 Ford Edge 4 door SEL with 76k miles which I purchased in 2017 as the second owner. The dealership sold me 5 new lug nuts due to swollen original lug nuts. One lug nut cap were damaged during routine removal to replace an 8 yr old failing tire pressure sensor. I was told the lugs were swollen and had to be replaced. This seemed OBSURD. I researched this to find out that the OBSURDITY was that Ford Motor Company had been sued about this and it is a known defect of Ford vehicles. Quietly known. I am submitting this complaint because of the defective lug nuts that are a known issue, and could have been replaced at the dealership from the very first oil change or routine maintenance appointment. These defective parts routinely strand motorists or cause unnecessary excess costs to the owners when the actual fix is far less than $1 for each. when the entire vehicle uses only 20, this is negligence on the part of Ford Motor company. As a consumer on a fixed income, who purchased the bumper to bumper warranty from Ford, the neglected $20 fix of MY vehicle has cost me over $75 so far, and if the dealership (an extension of Ford Motor Company) has their way, they are happy to charge me that for my 3 remaining tires. A total consumer burden of $300 (per the dealership pricing) for a $20 fix by the manufacturer. All becuase the know problem causes a financial burden and not enough consumers have actually had physical or catestrophic accidents,... yet. A RECALL is REQUIRED. If not, there should be a required reimbursement to ALL consumers who are forced to replace the defective parts. The reimbursement should be that the dealerships seek reimbursement, and that the consumers receive the replacements free of charge.

Sep 12, 2023

+ 15 more complaints for this component

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

18 complaints

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer that the vehicle was taken to had not completed the recall repair. The contact stated while his wife was driving approximately 35 MPH and decelerating to make a left turn, the brake pedal was depressed to the floorboard. The contact's wife stopped the turn and did not make the turn. The contact's wife coasted for nearly 1/2 mile before she was able to stop the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front brake lines needed to be replaced. The contact stated that he had the vehicle in for the recall repair of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and the second dealer informed the contact that the brake lines had not been replaced. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 147,000. Parts distribution disconnect.

May 05, 2023

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Mar 14, 2023

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the dealer, where it was diagnosed that both rear brake hoses needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the recall only covered the front brake hoses and declined the replace the rear brake hoses. The failure mileage was approximately 199,000.

Nov 18, 2022

The contact owns a 2015 Ford Edge. The contact stated that while depressing the brake pedal, there was a hissing sound coming from the brake pedal. The contact stated that the braking distance was extended. The contact took the vehicle to the dealer who diagnosed that the brake booster failed and needed to be replaced. The contact was informed of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) for which the VIN was included. The contact was informed that the failure was not caused by the recall. The contact was informed that the failure was related to Customer Satisfaction Program 13N02 (Brake Booster) however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was not related to the recall. The approximate failure mileage was 139,000.

Sep 20, 2022

The contact owns a 2015 Ford Edge. The contact had received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was made aware of the issue and referred the contact to contact a dealer. The contact had not experienced a failure. Parts distribution disconnect.

Sep 16, 2021

+ 13 more complaints for this component

SERVICE BRAKES, HYDRAULIC

15 complaints

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that her son reported that while driving at various speeds, the vehicle hesitated to respond while depressing the brake pedal, causing the braking distance to be extended. The MIL warning light was illuminated. The local dealer was contacted and informed the contact that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 85,000.

Dec 18, 2025

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while his wife was driving approximately 35 MPH, the brake pedal was depressed and remained on the floorboard. Additionally, the contact's wife had informed the contact that there was an abnormal sound coming from the wheels. The brake fluid warning light was illuminated. The vehicle was taken to the residence, where the contact inspected the vehicle and observed that there was no brake fluid in the brake fluid reservoir, and the contact added brake fluid. Upon attempting to drive the vehicle, the contact depressed the brake pedal, but the brake pedal remained pressed to the floorboard. The contact parked the vehicle and noticed condensation on the driver’s side rear wheel and on the driveway. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,454.

Dec 11, 2025

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed and making a left turn, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle crashed into a guard rail and into the ditch before the vehicle came to a stop. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that the vehicle almost crashed into two pedestrians. The vehicle was towed to the residence and then the Auto Body Shop picked up and towed the vehicle to be repaired. A Police report was filed; however, the information was unavailable. The contact sustained injuries to the right shoulder. The contact stated that the shoulder injuries were continuous. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Oct 08, 2025

Crash: 1

Injuries: 1

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Oct 06, 2025

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Sep 30, 2025

+ 10 more complaints for this component

ENGINE AND ENGINE COOLING

15 complaints

The contact's mother owns a 2015 Ford Edge. The contact performed a minor service on the vehicle. The contact stated that the vehicle was idling roughly, and the check engine warning light was illuminated. The contact replaced the spark plugs and the valve cover gasket; however, the vehicle was still idling roughly with a misfire coming from cylinder #3. The contact checked the spark plug in cylinder #3 and became aware that engine oil had fouled the plug. The contact stated that the vehicle was consuming engine oil, and 1 quart of oil was added after an oil change. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the pistons and piston rings had damaged the cylinders, and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.

Aug 12, 2025

The contact owns a 2015 Ford Edge. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact slightly released and then depressed the accelerator pedal to drive as needed. The check engine warning light illuminated intermittently. The vehicle was taken to a certified mechanic who diagnosed that there was coolant leaking into cylinder #1 causing the engine to fail. The contact was informed that the engine needed to be replaced. The water pump, reservoir, and ignition coils had been replaced; however, the failure persisted. The contact learned of a class action lawsuit for the 2.0 EcoBoost engine failing at approximately 100,000 miles. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 199,000.

Jan 22, 2025

The contact owns a 2015 Ford Edge. The contact stated while inspecting the vehicle, the contact became aware that there was coolant leaking from the engine. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 215,467.

Nov 25, 2024

The contact owns a 2015 Ford Edge. The contact stated that upon starting the vehicle, the engine was vibrating abnormally. The failure persisted and an abnormal rattling sound started coming from the engine compartment with the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for a misfire in cylinder #1. The contact replaced the spark plugs; however, the failure persisted. Upon investigation, the contact discovered TSB: 22-229, which the contact linked to the failure. The vehicle was taken to a dealer, and it was determined that there was a coolant intrusion into cylinder #1. The contact was informed that the engine long block assembly needed to be replaced and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

Oct 30, 2024

The contact owns a owns a 2015 Ford Edge. The contact stated while driving approximately 60 MPH, the check engine warning light was flashing on the instrument panel. The contact stated that the vehicle was losing motive power and was vibrating and shaking abnormally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact stated that the engine had been replaced twice in the past 7 years for the same failure. The contact researched online and related the failure to TSB: 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

Oct 02, 2024

+ 10 more complaints for this component

ELECTRICAL SYSTEM

11 complaints

While driving approx. 10 MPH engine lost power and went into limp mode on public road. Vehicle engine light, traction control light, emergency service, and warning lights all came on. Vehicle managed to get to a safe off road condition. Vehicle was restarted and condition did not clear. Limp mode approx. 1 mile home. Reading up on situation ford has had Electronic throttle body issues that match all symptoms, Customer Satisfaction Program 16B32. Car is going to ford ASAP for inspection and diagnostic. Before this incident only few problems with the car. Premature battery Failure 2x, and door electronics failing to open windows and lock unlock vehicle.

Jul 10, 2021

I WAS DRIVING, SLOWER AND TURNED LEFT AND FULL ACCESSORY POWER OFF SHOWED UP ON THE PANEL AND MY CAR DIED. I QUICKLY PUT ON MY FLASHERS AND COASTED TO THE SIDE OF THE ROAD, JUST IN TIME FROM GETTING REAR ENDED BY ANOTHER VEHICLE MAKING THE TURN. I TURNED OFF THE CAR AND WAITED A COUPLE OF MINUTES AND RESTARTED THE CAR.

Dec 02, 2018

THE ELECTRICAL SYSTEM INCLUDING PART OF THE DASHBOARD AS WELL AS THE VIEWING SCREEN, RADIO, CLOCK, NAVIGATION, FRONT/REAR CAMERAS, CLIMATE CONTROL AND TELEPHONE PAIRING ARE FREQUENTLY RESETTING WHILE IN USE SHOWING A MESSAGE THAT THE SYSTEM IS UNDERGOING ROUTINE SCHEDULED MAINTENANCE; HOWEVER, THIS IS OCCURRING MUCH TOO FREQUENTLY.

Jul 19, 2018

THE DRIVER'S SIDE 'DOOR AJAR' LIGHT AND CHIME GO OFF WHEN THE DOOR IS CORRECTLY SHUT. THE DOORS WILL NOT LOCK. IF LEFT TO RING IT WILL DRAIN THE BATTERY BECAUSE INTERIOR LIGHTS WILL NOT TURN OFF. IT IS NECESSARY TO STOP CAR, PUT INTO PARK, AND SLAM THE DOOR MULTIPLE TIMES. IT HAPPENS EVERYTIME THE DOOR MUST BE SHUT.

Jan 24, 2018

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND TOOK NUMEROUS ATTEMPTS TO RESTART THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY FIVE TIMES. THE "SERVICE THE ADVANCETRAK" AND "SEE MANUAL" MESSAGES ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A FORD INSPECTOR INSPECTED THE VEHICLE AND STATED THAT THE FAILURE COULD NOT BE REPLICATED FAILURE MILEAGE WAS APPROXIMATELY 5,849. UPDATED *LJ *AS

Mar 21, 2017

+ 6 more complaints for this component

VISIBILITY

10 complaints

The contact owns a 2015 Ford Edge The contact stated that when the vehicle was started, the defroster was activated, however, the defroster did not defrost and was inoperable. The contact's visibility was impaired, and the contact was unable to drive the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed HVAC housing and HVAC housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 125,000.

Mar 28, 2024

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 43 MPH, the sunroof exploded without impact. The contact pulled over and observed that the sunroof had shattered. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 116,004.

May 01, 2023

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, he heard a loud abnormal sound while attempting to open the rear sunroof. The contact then stated that the sunroof failed to open and became stuck. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the sunroof needed to be lubricated. The vehicle was repaired; however, the contact then stated that he noticed that the rear sunroof glass was cracked. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The consumer stated repairs were made on the vehicle.

Mar 28, 2023

The vehicle was in park, idling. We heard a pop sound and discovered the rear windshield had exploded. There was no one near or around the vehicle. I had heard this was a common issue with the Ford Edge.

Jan 27, 2023

I used the remote start to warm up my car, went outside got in shut my car door and before I could push the break and hit the start button my rear window shattered.

Nov 30, 2022

+ 5 more complaints for this component

SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION

8 complaints

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic)and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was made aware of the issues. The contact had not experienced a failure.

Dec 09, 2025

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted intermittently. The contact stated that while driving at an undisclosed speed, the brake pedal occasionally became inoperable and failed to function properly. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repairs were not yet available. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

Nov 06, 2025

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 25 MPH, the "Brake Fluid Low" message was displayed. The contact inspected the brake fluid and noticed there was brake fluid in the reservoir. The contact added brake fluid to the reservoir, and approximately 5 days later, the message was displayed again. The contact became aware that there was no brake fluid in the reservoir. The vehicle was taken to a certified mechanic, who diagnosed a fracture in the brake hose, which caused a leak. The vehicle was not repaired. The dealer was contacted and confirmed that there were no parts for the recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 146,000.

Nov 03, 2025

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Oct 28, 2025

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact attempted to schedule the recall repair appointments with the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Oct 21, 2025

+ 3 more complaints for this component

STRUCTURE,UNKNOWN OR OTHER

8 complaints

Rear sunroof shattered spontaneously

Jan 29, 2024

I’m not a car expert. However, this suv has been rusting for some time in (1) one spot. Why? Because there seems to be a manufacture defect in or on the door body structure. I am concerned that the rust my be effecting my safety when driving and May fall off eventually. Causing injury. I can not get an explanation from FORD as the why this is happening! Other than it must be a manufacturer issue/defect etc.

Dec 01, 2023

The Panoramic Vista Glass Sunroof on my 2015 Ford Edge shows many cracks along the front edge of the glass for no apparent reasons. This was discovered recently on a calm cloudy day. I've attached some pictures at different angles. This roof has the potential to explode if going on a high speed. I'm surprise to discovered that their is no recall issue for this model, but on other Ford Models with Panoramic Glass Sunroof. Please investigate and add this Make/Model to Ford Panoramic Vista Glass Sunfoof Recall List. No vehicle should have a roof top crack for no apparent reason. I'm afraid to even open the soft divider separating the car riders from the glass sunroof.

Jun 21, 2023

The car has multiple rust locations on the car and peeling at an alarming rate. Vehicle is available for inspection. In reviewing the origin report; it appears the car was built from scrape and unknown to purchaser. Door may fall off! Inspected by Liberty Ford. Sold at well above lot price. No recall yet. Door may fall off etc.

Feb 10, 2022

WAVY PATTERED CRACKS ON THE BACK PANEL OF PANORAMIC SUNROOF GLASS WITH NO INDICATION THAT SOMETHING FELL ON IT TO CAUSE THE CRACKS. I WAS NOT IN THE CAR WHEN IT HAPPENED AND DO NOT LEAVE MY SUNROOF SHADE OPEN ALL THE TIME, SO I CANNOT BE SURE EXACTLY WHEN THE CRACKS HAPPENED. I LEAVE THE SHADE CLOSED DURING THE HOT SUMMER MONTHS.

Oct 20, 2019

+ 3 more complaints for this component

VEHICLE SPEED CONTROL

7 complaints

While driving 45-50 mph, without any warning or indication, there was a sudden loss of power and the ability to accelerate. The engine and all electric components were still working but I was not able to accelerate, only coast. There was a wrench warning light, Hill side assist error message, and airbag warning light that showed up on the dash. After pulling over safely, the car was turned off for roughly 30 seconds and restarted. After restarting the vehicle, all systems seemed to work properly. After driving a few days and avoiding any highways, I have not had this happen again. I decided to error on the side of caution and take the vehicle to the dealership for further diagnostics. The dealership stated that they are unable to duplicate the problem. 2015 Ford Edge Titanium, AWD, V6

Jul 17, 2024

AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING A CURB. I SOMEHOW BRAKED AND GOT THE CAR INTO "PARK". AFTER A FEW MOMENTS, I PUT MY FOOT ON THE BRAKE AND PUT THE CAR INTO "REVERSE" TO BACK DOWN TO THE PARKING SPOT, AND THE CAR IMMEDIATELY AGAIN ACCELERATED AT WHAT SEEMED LIKE TOP SPEED IN REVERSE, AND AFTER ABOUT 50 FEET CRASHED INTO A DUMPSTER AND ITS WOODEN ENCLOSURE. THIS WAS ACTUALLY FORTUNATE, BECAUSE 10 FT BEYOND THE DUMPSTER WAS THE COMMERCIAL BUILDING WITH A PERSON SITTING AT A DESK JUST INSIDE A WINDOW THAT WOULD HAVE BEEN THE CRASH POINT. IN ADDITION TO DUMPSTER ENCLOSURE BEING DESTROYED, THE FORD EDGE HIT A 2013 TESLA DRIVER'S SIDE REVIEW MIRROR. THERE IS NO POLICE REPORT AS THE ACCIDENT HAPPENED ON PRIVATE PROPERTY. HOWEVER, THERE WERE 4 WITNESSES TO THE ACCIDENT, AND ALL AGREED THAT "I HAVE NEVER SEEN ANYTHING LIKE THAT, AND THANK GOD NO WAS INJURED OR EVEN KILLED" I WAS NOT INJURED, JUST SHAKEN UP. I CONTACTED THE FORD MOTOR CUSTOMER RELATIONSHIP DEPT ON APRIL 9 TO REPORT THE MECHANICAL MALFUNCTION, AND WAS ASSIGNED A CASE NUMBER: CAS14557623. AND WAS TOLD BY LAW THAT THE FORD OFFICE OF GENERAL COUNSEL HAD 15 BUSINESS DAYS TO RESPOND IN WRITING. THE STATE FARM APPROVED BODY SHOP ESTIMATED REPAIRS AT APPROX $9,600. BUT IS MY BELIEF THAT THIS CAR SHOULD NOT EVER BE ON THE ROAD AGAIN, SO WE DECLINED THE REPAIRS AND HAD THE CAR TOWED TO OUR PROPERTY UNTIL WE RECEIVE SOME RESPONSE FROM FORD. I HAVE ATTACHED 5 PHOTOS. I HAVE MORE, BUT THESE SHOW THE ESSENCE OF WHAT HAPPENED. YOU CAN CONTACT ME FOR EXPLANATIONS OF WHAT YOU ARE VIEWING IF NECESSARY

Apr 18, 2018

Crash: 1

DEPRESSION OF ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE SPEED WHILE TRAVELING ON TELEGRAPH RD. IN SOUTHFIELD, MI. I "LIMPED" THE CAR TO AVIS FORD, ALSO IN SOUTHFIELD, WHERE THE SERVICE ADVISOR TOLD ME THAT HE BELIEVED THERE WAS A MALFUNCTION OF THE THROTTLE BODY WHICH COUPLES THE ACCELERATOR PEDAL TO THE ENGINE THROTTLE. THAT WAS LATER CONFIRMED BY AVIS FORD AND AVIS FORD TOOK OUT THE OLD THROTTLE BODY AND INSTALLED A NEW THROTTLE BODY HAVING SERIAL # AT4Z 9E926 B (FP).

Sep 15, 2016

WHILE DRIVING IN NORTH CAROLINA AT 55 MPH ON A SINGLE LANE ROAD BETWEEN GOLDSBORO AND GREENVILLE NC, I EXPERIENCED A SUDDEN LOSS OF ENGINE POWER AND THE ACCELERATOR PEDAL BECAME TOTALLY UNRESPONSIVE. THE CAR SLOWED DOWN TO A SPEED COMPATIBLE WITH THE IDLING RPM OF THE CAR. I HAD TO PULL ON TO THE EDGE OF THE ROAD. ONCE I HAD TURNED THE CAR OFF FOR A FEW MOMENTS AND RESTARTED , THE ACCELERATOR CONTROL RETURNED . VERY DANGEROUS AND LUCKY THIS DID NOT HAPPEN WHILST ON A FREEWAY OR OVERTAKING.

Aug 07, 2016

ACCELERATOR STOPPED WORKING. WRENCH WARNING LIGHT LIT. (ENGINE REMAINED RUNNING; AC REMAINED ON). AFTER STOPPING THE CAR, WE RE-STARTED IT. IT RAN OK FOR ABOUT 1.5 MILES, THEN THE SAME PROBLEM OCCURRED. (WE WERE IN MOTION, ON A BACK ROAD, NOT TURNING,BRAKING ETC. SPEED OF VEHICLE WAS ABOUT 50 MPH. IT IS A SAFETY HAZARD AS THE ROAD IS SOMEWHAT CURVY AND HILLY, WITH FEW PLACES TO SAFELY MOVE OFF THE ROAD AFTER THE VEHICLE STOPPED WORKING).

Aug 01, 2016

+ 2 more complaints for this component

FUEL/PROPULSION SYSTEM

7 complaints

At random times, while driving at freeway speeds, the engine will suddenly start to decelerate and the RPM's will rev high. There is seemingly known "trigger" for this as it happens intermittently and has happened while driving a flat surface at a steady speed or when at a slight incline or decline. Sometimes it doesn't happen at all, sometimes it happens after a couple of hours into a trip, sometimes is happens after 20 minutes on the road. It's quite terrifying because you are unable to accelerate suddenly. At freeway speeds, this is dangerous and can cause an accident if you are unable to get over, out of the way of other drivers. I have noticed that if you can pull over and safely stop, once the car is turned off and back on, it seems to "reset" and will drive correctly for a while before happening again.

Feb 16, 2023

WHEN PULLING AWAY FROM A STOP SIGN INTO A INTERSECTION THE VEHICLE STOPPED, THE CHECK ENGINE LIGHT AND WRENCH LIGHT BOTH CAME ON. I TRIED TO ACCELERATE THROUGH THE INTERSECTION BUT NOTHING HAPPENED.. I COASTED TO A STOP. THANK GOODNESS NO CARS WERE COMING. I SHUT OFF THE VEHICLE AND RESTARTED IT. I DROVE AWAY AND WITHIN A FEW HUNDRED YARDS THE SAME THING HAPPENED. NO POWER, COULDN'T ACCELERATE.

May 16, 2018

THE THROTTLE BODY OF MY CAR WAS REPLACED WITH 5500 MILLES. MY CAR BROKE DOWN AT 70 MILLES/HOUR ON THE FREEWAY. THE CAR SUDDENLY LOSS POWER.

Aug 19, 2016

VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER WHILE DRIVING ON ROADWAY CREATING A NEAR COLLISION. VEHICLE WOULDN'T DRIVE, ENGINE SEEM TO STALL AND WOULDN'T ACCELERATE. SERVICE ENGINE SOON LIGHT AND YELLOW WRENCH LIGHT CAME ON, TAKEN TO DEALERSHIP. REPAIRED ELECTRONIC THROTTLE BODY. VEHICLE HAS 4560 MILES ON IT! FORD EMPLOYEE STAND VERY COMMON AND DANGEROUS PROBLEM. HE STATED HE IS SEEING THIS PROBLEM ON A REGULAR BASIS WITH 2015 AND 2016 FORD EDGES, AND THAT THIS IS A KNOWN PROBLEM WITH OTHER FORD VEHICLES.

Aug 18, 2016

THE ETB (ELECTRONIC THROTTLE BODY) IN OUR CAR MALFUNCTIONED, CAUSING THE TRANSMISSION TO DISENGAGE WHILE DRIVING ON THE HIGHWAY. THE ENGINE STILL RAN, BUT THE TRANSMISSION WAS NON-FUNCTIONAL. IT WAS ONLY AFTER COASTING TO THE SIDE OF THE ROAD AND RE-STARTING THE VEHICLE COULD THE TRANSMISSION ENGAGE TO GET HOME. THIS HAPPENED TWICE WITHIN FOUR MILES. THE CAR WAS TOWED TO THE DEALER AND THE ETB REPLACED. THE SERVICE REP SAID THIS WAS A COMMON PROBLEM WITH FORD VEHICLES. I ASKED IT THE REPLACEMENT ETB A CORRECTIVE PART TO FIX THIS ISSUE, BUT HE STATED HE 'DID NOT KNOW'. THIS CAR HAS ONLY 9300 MILES ON THE ODOMETER. MY CONCERN IS THAT THIS COULD BE A VERY SERIOUS AND DANGEROUS PROBLEM IN SOME CIRCUMSTANCES, SUCH AS BEING IN THE MIDDLE OF A HIGH-SPEED MULTI-LANE TURNPIKE. YOU CAN EASILY IMAGINE BEING STALLED IN SUCH AN INSTANCE AND BEING HIT FROM BEHIND BY FOLLOWING TRAFFIC. MY ONLINE RESEARCH SHOWS THIS IS A PROBLEM DATING BACK ON FORD VEHICLES FROM 2009 AT LEAST, AND THAT THE NHTSA IS 'STUDYING' THE PROBLEM, BUT NO RECALL HAS BEEN ISSUED. MY QUESTION IS WHY HASN'T THIS BEEN DONE SINCE I AM CONVINCED MOST PEOPLE WOULD CONSIDER THIS ISSUE AS AN EXTREMELY SERIOUS HEALTH AND SAFETY CONCERN, VERY DANGEROUS TO BOTH SUCH VEHICLE OWNERS, AND OTHER TRAFFIC.

Aug 05, 2016

+ 2 more complaints for this component

EXTERIOR LIGHTING

6 complaints

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact’s husband observed condensation in the rear gate light bar. The vehicle was taken to a dealer where it was diagnosed that the taillight assembly needed to be replaced because of a broken seal. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the taillight assembly needed to be replaced due to a broken seal. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 113,000.

Nov 13, 2024

The contact owns a 2015 Ford Edge. The contact stated that there was condensation in the rear exterior light housings. The contact stated that the condensation had increased significantly over time. An unknown dealer was notified of the failure and informed the contact that it was a common failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Mar 14, 2024

Material used for tail light housing develop cracks from changes in temperature allowing water into the housing and impacting the function of brake and reverse lights.

Jan 06, 2022

REAR HATCH TAILLIGHT LENS HAS CONDENSATION FORM IN IT MAKEING THE LIGHT UNIT FOGS UP. THE CONDENSATION DOES NOT DISAPPEAR IN WARM WEATHER AND IN COLD WEATHER ICE UP. AFTER CHECKING WITH THE DEALER THEY SAY WHEN THEY REPLACE THE ENTIRE UNIT THIS OCCUR AGAIN. THEY SAID IT IS A BAD DESIGN. I LIVE IN A STATE THAT REQUUIRES A VEHICLE YEARLY STATE INSPECTION.AND FOGED UP LENS IS A CONSERN. THIS DOES NOT LEAK INTO THE LENS IN RAIN OR CAR WASH. THIS AUTO IS KEPT GARAGED EXCEPT WHEN IN USE.

Dec 13, 2018

THE HEAD LIGHTS ON THIS MODEL FORD ARE DANGEROUSLY INADEQUATE. THE IS NO PERIPHERAL LIGHTING AND THE CANDLE POWER AT DUSK AND DARK IS SO LOW THE VISION IS EXTREMELY POOR. I DON'T DRIVE THE CAR AT NIGHT DUE TO SAFETY CONCERNS. WHEN SEARCHED ONLINE THIS A VERY COMMON PROBLEM WITH THE 2015 EDGE.

May 07, 2018

+ 1 more complaint for this component

UNKNOWN OR OTHER,ENGINE

6 complaints

Engine light and problem with catalytic converter 2015 ford edge sel and seat driver ac air blowing make seat cold.

Oct 16, 2024

Our vehicle was making very loud noises and the cooling fan kept running. We took the car to the Ford Dealership as it has some recalls that needed to be fixed and we needed some general maintenance performed. The dealer let us know that the water pump had a crack and needed to be repaired immediately. I looked online and it appears that this is a known issues with Ford vehicles. This was a very costly repair because they had to take out the engine to be able to reach the water pump. We were advised that if this was not repaired the leak could reach the engine and cause total failure. This amounted to $3166.71 for labor and parts. https://topclassactions.com/lawsuit-settlements/lawsuit-news/ford-class-action-lawsuit-and-settlement-news/ford-class-action-alleges-vehicles-contain-defective-water-pumps/

Jul 21, 2023

Water pump failed. This has been confirmed by an independent service center. Found this issues as the car leaked entire reseviour of coolant. Fortunately this was found while the car was parked. However the issue makes the car immediate undriveable to prevent further damage and has to be towed. Were it not found while parked, the engine would have completely shut down in motion. Approximately a $2,500 repair as it currenlty sits.

Nov 01, 2022

IT IS MAKING A LOUD DIESEL NOISE ON IDLE OR LESS THAN 10 MILES PER HE. WHEN GOING FASTER THE NOICE GOES AWAY IT IS DOING THIS ALL THE TIME

Jan 06, 2021

SINCE I PURCHASED THE VEHICLE IT HAS BEEN MAKING A JERKING EFFECT AFTER IT PASSES 1ST GEAR TO 2ND. THE JERKING EFFECT SEEMS TO BE COMING FROM THE MOTOR. I TOOK IT TO THE DEALER AND THE DEALER SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. TO THIS DAY IT STILL HAS THE JERKING EFFECT.

Oct 20, 2018

+ 1 more complaint for this component

VEHICLE SPEED CONTROL,ENGINE

6 complaints

SUDDEN LOSS OF POWER ON A WHILE DRIVING DOWN BUSY ROAD.

Sep 24, 2016

I'VE HAD MY 2015 FORD EDGE FOR ONLY 4 MONTHS AND WITH ONLY 4600 MILES ON MY WAY HOME FROM WORK SEPT. 15TH GOING DOWN A TWO LANE ROAD MY CAR LOST POWER WITHOUT WARNING I COULD NOT ACCELERATE AND THE WRENCH AND AIR BAG WARNING LIGHTS CAME ON. THANK GOD I WAS NOT ON THE FREEWAY GOING 70 MILES AN HOUR I WAS ABLE TO COAST TO SAFETY SO I PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS MAKING A VERY LOUD NOISE. I CALLED FORD ROAD SIDE ASSISTANCE. WHEN HE CAME OUT HE TURNED THE VEHICLE OFF AND ON AND THE WARNING LIGHTS CAME OFF AND THE VEHICLE DROVE NORMAL. I WAS ABLE TO GET HOME. I DECIDED TO TAKE IT TO THE NEAREST FORD DEALER THE NEXT MORNING HOWEVER THEY COULD NOT HELP ME TILL WEDNESDAY OR THURSDAY OF THE FOLLOWING WEEK. I DECIDED TO GO HOME AND CALL THE DEALER WHERE I PURCHASED THE VEHICLE AND AS I WAS DRIVING UP MY DRIVEWAY IT HAPPENED AGAIN THIS TIME I DECIDED TO RECORD WITH MY PHONE THE WARNING LIGHTS AND THE NOISE IT WAS MAKING. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN TO THEM RIGHT AWAY HOWEVER I WAS NOT ABOUT TO DRIVE IT AGAIN KNOWING IT WAS PROBABLY GOING TO DO IT AGAIN. (VERY SCARY). CALLED FORD ROAD SIDE ASSISTANCE AGAIN AND IT WAS TOWED THERE. I RECEIVED A CALLED LATER IN THE DAY SAYING THAT THE THROTTLE BODYNEEDED TO BE REPLACED. GOT MY CAR BACK THAT AFTERNOON. HOWEVER, 2 WEEKS EARLIER MY VEHICLE WAS AT THE DEALER BECAUSE THE ENGINE LIGHT CAME ON TOOK IT IN AND THE CATALYST CONVERTER WAS BAD HE TO BE REPLACED. OF COURSE NO PART AVAILABLE HAD TO WAIT. MY VEHICLE WAS IN THERE FOR 10 DAYS. (THEY DID PROVIDE A RENTAL AT NO CHARGE)

Sep 18, 2016

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH IN TWO LANE TRAFFIC, THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THIS WAS A KNOWN ISSUE BY THE MANUFACTURER AND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Sep 06, 2016

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. THE VIN WAS UNAVAILABLE.

Jul 29, 2016

TL* THE CONTACT OWNS A 2015 A FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 5 MPH AS THE RPMS REDUCED TO ZERO. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL WOULD NEED TO BE REPLACED. THE REMEDY PART WAS ON A MASSIVE BACK ORDER. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000....UPDATED 09/12/16 *BF *JS

Jun 28, 2016

+ 1 more complaint for this component

ENGINE,FUEL/PROPULSION SYSTEM

5 complaints

55,000 miles and start the car it shakes and engine light comes on. My plugin said misfired cylinder so we Take it to Apple ford in maplewood, mn and they say it has coolant in engine cylinders and need to replace the engine for about $7500 and it’s not drivable they said. Internet has many lists of this complaint for my engine but still no recall. I’ve had it parked since waiting.

Jan 30, 2025

I own a 2015 sport edge that got serviced from the dealership at the beginning of the year 2023 for a rattling noice, loss of power, and a shut off problem while been operated on the highway. Expenses where paid out of pocket twice for the same reasons but now in July 2023 I received a recall letter 22N12 about this problem and after getting another diagnosis from the dealership I've been advised that a new engine is needed and that ford will not cover any expenses even after the recall 22N12 stating that the problems I'm having with my car are the same diagnosis the dealership gave me months ago but now this recall for some reason is not available even thou is was a manufacturer issue. Thanks but this issue put my family at risk multiple times while operating the vehicle after a recall was created and never fixed by ford.

Jul 20, 2023

Cracked Flexplate, that keeps happening. Replaced in Sept 2020, before the bulletin from Ford was sent to owners. So the replacement was the same faulty flexplute as stated in the bulletin. Soon March of 2023, when the flexplate cracked again, of course I was denied any assist, because I was out of the warranty by 3 weeks! As well, as out of mileage for a 50% assist.

Jun 04, 2023

MY CAR IS FORD EDGE 2015 WITH ONLY 6000 MILES ON IT. I WAS ENTERING THE RAMP ON A FREEWAY AND WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I BLOCKED THE WHOLE ROAD BECAUSE COULD NOT MOVE. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. THE NEXT DAY MY CAR DID THE SAME THING ON A BUSY STREET INTERSECTION. I HAD TO WAIT AGAIN A LITTLE BIT TO RESTART IT AND DROVE TO THE DEALERSHIP. THEY TOOK THE CAR TO CHECK FOR ONE DAY, NO RENTAL WAS PROVIDED. I WAS TOLD THAT THEY GET MANY DIFFERENT FORD VEHICLES WITH THIS ISSUE. NEXT DAY I RECEIVED A PHONE CALL THAT THEY RAN A COMPUTER SCAN AND THROTTLE BODY WAS DEFECTIVE. THROTTLE BODY AIR INTAKE WAS REPLACED. VERY SCARY AND DANGEROUS SITUATION THAT CAN HAPPEN ANYTIME, ANYWHERE WITHOUT ANY KIND OF WARNING. I BELIEVE IT NEEDS ATTENTION...

Jun 30, 2016

PULLED UP TO A RED LIGHT AND WAITED UNTIL THE LIGHT TURNED GREEN. THEN I ATTEMPTED TO ACCELERATE AND THE THE ENGINE SHUT OFF; HOWEVER, IT IS POSSIBLE THAT THE ENGINE SHUT OFF WHILE THE CAR WAS STOPPED PRIOR TO ACCELERATING. A WARNING CAME UP ON THE VEHICLE DISPLAY, BUT I CANNOT REMEMBER THE EXACT WARNING. I SHIFTED INTO PARK AND STARTED THE CAR BACK UP, AND ALL ERRORS CLEARED. I DROVE AN ADDITIONAL TWO MILES HOME, AND DID NOT EXPERIENCE THE SAME ISSUE (EVEN THOUGH I REPEATED THE SAME PROCEDURE AT TWO STOP SIGNS, FULLY STOPPING AND GRADUALLY ACCELERATING).

Jun 03, 2016

AIR BAGS

5 complaints

I received notification that my vehicle had a recall for related to emissions. At the dealership for repair, I was also informed of a second recall concerning airbags and they may no deploy if needed. The emissions recall was completed however the airbag recall procedure could not be performed due to what the technician described as a "weak" battery in my vehicle. If my vehicle’s battery was insufficient for completing the recall, I believe it is the dealership's responsibility to have the necessary tools, such as a service battery, to perform recall-related repairs. My understanding is that all recall procedures are to be carried out at no cost to the consumer, yet Bill Knight Ford is asking me to pay up wards of $200 to address the battery issue before the recall can be completed. Additionally, after checking the National Highway Traffic Safety Administration (NHTSA) website with my VIN, I did not find any other recalls listed. With this in mind, I have a few questions: Could you confirm whether there are any open recalls for my vehicle, particularly regarding the airbags? Am I correct in assuming that I am not responsible for ensuring my car is "ready" for recall procedures, such as replacing the battery? If there is an open airbag recall, how can I ensure the dealership completes the necessary repairs at no cost to me? I appreciate your time and assistance in this matter and look forward to your response. Below, I have included my vehicle and dealership information for your reference. Vehicle Information: Make: Ford Model: Edge Year: 2015 Mileage: 38,608 VIN: [XXX] Dealership Information: Bill Knight Ford 9607 Memorial Dr Tulsa, Oklahoma, 74133 918-238-4602 Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 17, 2025

Another car ran a red light and I unfortunately tboned them with the front of my vehicle causing my car to be totaled. Because my airbags did not go off I was thrown into the window causing a head injury and an ambulance ride to the hospital. I have yet to have it be inspected to see if there were airbags or if there was a faulty issue with them. Police stated to me that they could not believe the airbags did not go off from the crash. The vehicle has been inspected by insurance for auto damage but not an in depth look to see if there was an issue with the airbags. There were no warning lamps or messages about the airbags.

Oct 06, 2023

Crash: 1

Injuries: 1

The contact owns a 2015 Ford Edge. The contact stated that while driving at an unknown rate of speed, a warning message that stated that her tracking system needed to be serviced appeared on the instrument panel. The vehicle was taken to a dealer where a diagnostic determined that her RCM(restraint control module) was defective and needed to be replaced. The contact agreed to the repair; however, the dealer was unable to find the part needed to repair the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

Mar 08, 2023

TAKATA RECALL...... I WAS WONDERING WHY MY CAR HAS NOT BE RECALLED. WHEN I LOOK IT UP AND IT STATES THAT IT IS AN ELIGIBLE SUBJECT VEHICLE.

Nov 12, 2018

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,616. *TT *TR

Jan 11, 2018

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

5 complaints

My radiator fan will randomly turn on after my car is off and then won’t shut off until my battery is dead.

Mar 15, 2024

Wife was on a trip. On April 27 2022 there were no warning lights or messages that she noticed. On arriving at her destination, tried to open rear hatch several times. Also tried button on the dash and attempts to manually pull up on hatch nothing would open it. Crawled into back to retrieve luggage then locked the vehicle for the night. Next morning tried to unlock the passenger door and would not work. Seemed that battery was to low to allow door lock to operate. Called tow service next morning. Service opened door and had to charge battery. Service said hatch not closed sufficient to let entry lights to stay on discharging the battery. At that time, dash button opened the hatch for technician. Ran car enough to charge battery. Wife left for return trip later on April 30 2022, at which time hatch would again not open. This is a safety issue If not able to open hatch to escape the vehicle in emergency or if power is lost. There is also no hatch emergency release for quick escape from vehicle. At this time the problem still exists. It is May 1 2022. I am calling Ford dealer and insurance rep. tomorrow May 2, 2022 to ask about this problem and see if any recalls apply. Please recall because of this issue. Thank you.

May 01, 2022

I JUST PURCHASED THIS 2015 FORD EDGE SPORT ECO IN APRIL 2019 FROM COWLES DEALERSHIP IN WOODBRIDGE VA. I RECENTLY STATED ISSUES WITH THE ELECTRICAL GEAR SYSTEM. THE VEHICLE WAS IN PARK BUT THREE VEHICLE WOULDN'T START AND GAVE A MESSAGE THAT IT WASN'T ON GEAR. I HAD BRING IT BACK TO THE DEALERSHIP AND PAY FOR IT TO GET FIXED. THE DEALERSHIP MECHANIC AND BASED ON SOME REVIEWS THIS IS A COMMON ISSUE WITH THIS VEHICLE AND OTHER FORD WITH PUSH START. IS THIS A RECALL?

Aug 06, 2019

WHILE DRIVING MY VEHICLE BETWEEN 45 AND 60 MPH ON CITY STREETS AND RURAL HIGHWAYS, RECEIVED A MESSAGE ON MY SCREEN STATING "THE USB DEVICE IS CONSUMING EXCESSIVE POWER. IT MAY NOT WORK CORRECTLY WITH SYNC."; BUT, THIS IS THE SAME DEVICE I'VE BEEN USING PLUGGED INTO THE SAME USB PORT EVER SINCE I BOUGHT THIS VEHICLE ON 07/07/15. I COULDN'T GET THIS MESSAGE TO CLEAR; BUT, SOON AFTERWARDS THIS MESSAGE APPEARED "NAVIGATION FAULT. PLEASE SEE THE TOUCHSCREEN" AND THE TOUCHSCREEN SHOWED THIS MESSAGE "INSERT NAV SD CARD"; BUT, MY NAV SD CARD WHICH IS AN A8 WAS INSERTED. SOON AFTER THIS MESSAGE APPEARED THE SCREEN WENT COMPLETELY DARK BEFORE IT BEGAN "PERFORMING SCHEDULED SYSTEM MAINTENANCE". MY VEHICLE WAS ORIGINALLY IN THE SHOP FOR THIS SAME ISSUE ON 07/19, 08/02 AND 08/04. DURING THE 07/19 VISIT THE FOLLOWING CORRECTIVE ACTIONS WERE TAKEN BY THE DEALERSHIP: S154 DIAG, POWER RESET AND APIM UPDATE TO SOFTWARE LEVEL 15128. FOLLOW-UP VISIT 08/02 INCLUDED THE FOLLOWING CORRECTIVE ACTIONS BY THE DEALERSHIP: S154 DIAG, APIM POWER RESET AND MASTER RESET. WILL HAVE TO WAIT UNTIL MONDAY, 08/07 TO HEAR BACK FROM THE DEALERSHIP REGARDING RECOMMENDED ACTIONS TO RESOLVE THIS ONGOING ISSUE.

Aug 04, 2018

EXTENSIVE WATER DAMAGE. WATER IS LEAKING INTO THE CAR FROM AN UNKNOWN AREA CAUSING PUDDLING ON THE DRIVER SIDE FLOOR. WATER CAN BE HEARD SWISHING FROM UNDERNEATH THE CAR. A NOTICE WAS SENT TO DEALERS TO FIX THE ISSUE BEFORE THE CARS WERE SOLD, IT APPEARS THAT THEY DID NOT FIX THE ISSUE PRIOR TO SELLING ME THE CAR AND IS NOW REFUSING TO PAY TO FIX IT DUE TO THE FACT THAT I AM OVER THE WARRANTY PERIOD.

Jan 24, 2017

ELECTRICAL SYSTEM,ENGINE

5 complaints

MY CAR HAS LOST ALL POWER WHILE DRIVING MULTIPLE TIMES. THE DASH SAYS "FULL POWER ACCESSORY ACTIVE". I HAVE TO PUT THE CAR IN PARK AND RESTART IT. THE LAST TIME I WAS DRIVING 60 MPH ON A BUSY HIGHWAY SO THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION ESPECIALLY IF I WAS SOMEWHERE THAT DIDN'T HAVE A AN AREA FOR ME TO PULL OVER OR HAD I BEEN STUCK IN THE MIDDLE LANE! THIS NEEDS TO BE RECALLED IMMEDIATELY!

Jul 25, 2018

DRIVING DOWN MAJOR HIGHWAY. CAR ENGINE LURCHED AND THEN SUDDENLY LOST ALL ACCELERATION POWER. HAD TO COAST TO A STOP BY SIDE OF HIGHWAY. ENGINE CONTINUED RUNNING VERY ROUGHLY. NO ACCELERATION OR ABILITY TO DRIVE. DEALERSHIP DEEMED IT A ELECTRONIC THROTTLE BODY FAILURE.

Jul 03, 2016

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. AFTER THE THIRD TIME, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE DEALER RECEIVED A BULLETIN ABOUT THE VEHICLE AND REPROGRAMMED THE PCM; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,500. UPDATED 05/04/16*LJ *CN

Mar 16, 2016

I WAS STOPPED AT A STOPLIGHT IN CLEAR, WARM WEATHER WHEN THE ENGINE SILENTLY TURNED ITSELF OFF. NOT REALIZING THIS, I ATTEMPTED TO TURN, BUT THE EDGE WAS OFF. AC AND RADIO REMAINED ON. I DID NOT SEE ANY WARNING LIGHTS ON THE DASHBOARD. AFTER A FEW FRANTIC MINUTES, I NOTICED THE SMALL GREEN LIGHT ON THE IGNITION BUTTON WAS FLASHING. I PUT CAR IN PARK AND WAS ABLE TO RESTART ENGINE. WE HAVE ONLY DRIVEN THE CAR A FEW TIMES SINCE AND NO PROBLEM. I FEAR THIS HAPPENING WHILE DRIVING IN TRAFFIC. VEHICLE HAD 765 MILES ON IT- WE HAD IT FOR 3 WEEKS.

Sep 29, 2015

WE HAD STOPPED AT A RED LIGHT AND THEN WE PROCEEDED THROUGH THE LIGHT AND THE TRANSMISSION SHIFTED HARD FROM 1ST TO 2ND GEAR (AUTO TRANSMISSION) BUT DIDN'T THINK ANYTHING ABOUT IT. WE THEN TURNED INTO A PARKING LOT AT TAMPA INTERNATIONAL AIRPORT AND THE VEHICLE'S ENGINE JUST SHUT DOWN BEFORE WE CAME TO A STOP. WE COASTED INTO A PARKING SPACE AND THE AUTOMOBILE WAS UNRESPONSIVE TO ME TRYING TO SHUT EVERYTHING DOWN FOR APPROXIMATELY 3 TO 5 SECONDS. THERE WAS A NOTIFICATION THAT APPEARED ON THE DASH WHEN THE ENGINE SHUT DOWN BUT I DON'T REMEMBER WHAT IT SAID. IT THEN ALLOWED ME TO DEPRESS THE START/STOP BUTTON THAT ALLOWED THE ELECTRICAL SYSTEM TO SHUT DOWN FOR A RE-START. I THEN RESTARTED THE ENGINE AND PICKED UP MY PASSENGER AND DROVE HOME. THE VEHICLE HAS BEEN PROBLEM FREE BEFORE THE INCIDENT AND DID NOT CAUSE ANY PROBLEMS ON OUR RETURN DRIVE HOME. WE WERE VERY LUCKY TO HAVE BEEN IN A PARKING LOT AND NOT ON A BUSY HIGHWAY PULLING IN FRONT OF ONCOMING TRAFFIC.

Sep 28, 2015

BACK OVER PREVENTION

4 complaints

The contact owns a 2015 Ford Edge. The contact stated that while his daughter was driving 70 MPH, the vehicle suddenly shifted to reverse. The vehicle felt like it had shifted into neutral. The rear camera image was displayed. The rearview camera park aid message was displayed. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

Dec 17, 2025

The contact owns a 2015 Ford Edge. The contact stated that the rearview camera displayed a black image while reversing. The message “Contact the Dealer” was displayed. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Nov 20, 2025

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the rearview camera display activated while the vehicle was in drive. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000. The VIN was not available.

Jun 20, 2025

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was in reverse, the backup camera failed to operate, with an error message to “See the Dealer” displayed on the infotainment screen. The contact took the vehicle to an independent mechanic who informed her that the failure was common and referred her to the dealer for assistance. The dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 111,000.

May 26, 2022

LATCHES/LOCKS/LINKAGES

4 complaints

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the hatchback of the vehicle became inoperable. The contact stated that the rear trunk door intermittently failed to open when the contact attempted to operate the rear trunk. The contact had to push up on the hatchback to move it upward with great force. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure a case was opened. The contact was referred to NHSTA Hotline for further assistance The approximate failure mileage was 176,000.

Dec 03, 2024

The 2015 Ford Edge push button start key fob stopped working after replacing the CR2025 battery.. Now nothing works NO LOCK/UNLOCK/REMOTE START

Feb 11, 2023

The contact owns a 2015 Ford Edge. The contact stated that the rear trunk door would intermittently fail to open and on other occasions would not stay closed. The vehicle was taken to the local dealer who inspected the vehicle but no service was performed. After retrieving the vehicle, the contact discovered that the doors on the vehicle could no longer be opened using the key fob or while using the key manually. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 68,000.

Sep 30, 2022

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER LIFTGATE FOOT ACTIVATED FEATURE. WHILE THE LIFTGATE WAS OPENED, THE CONTACT REACHED INTO THE REAR PASSENGER SIDE WITH HIS LEG IN AN OUTWARD POSITION. A CHIME SOUNDED ONLY AS THE LIFTGATE WAS IN MOTION. THE MOVEMENT OF THE LEG ALERTED THE LIFTGATE TO ACTIVATE. THE CONTACT'S BODY PREVENTED THE DOOR FROM CLOSING COMPLETELY; HOWEVER, THE CONTACT'S LEFT SHOULDER AND CHEST WERE PARTIALLY PINNED IN NEAR THE TAIL LIGHT AREA. THE LIFTGATE REVERSE SENSOR DID NOT ACTIVATE. THE LIFTGATE MANUAL MECHANISM WAS ENGAGED NUMEROUS TIMES BEFORE OPERATING IN REVERSE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LIFTGATE MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE LIFT GATE SHOULD CHIME BEFORE IT BEGAN TO MOVE. THERE SHOULD ALSO BE AN OPTION TO KEEP THE DOOR LOCKED IN THE RAISED POSITION. *JS

Jul 08, 2016

ENGINE AND ENGINE COOLING,ENGINE

4 complaints

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated, and lost motive power. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had caused damage to cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 139,000.

Sep 01, 2023

The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated at vehicle start-up. The contact took the vehicle to an independent mechanic and the mechanic diagnosed a misfire in cylinder #4 due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 67,500.

Aug 22, 2023

The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated, and a message of cylinder #2 misfire was displayed. The contact took the vehicle to a certified mechanic who stated that coolant was leaking into the cylinder causing the misfire. The contact was informed that the failure was not covered under the warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 147,410.

Nov 03, 2022

The contact owns a 2015 Ford Edge. The contact stated while driving 35-40 MPH, the coolant warning light was illuminated. The contact was able to continue driving. The vehicle was taken to a local Pep Boys Auto Parts and the coolant reservoir was refilled. However, the failure reoccurred while driving with a message was displayed indicating that the engine power was reduced to prevent a failure. The vehicle was taken to the dealer where it was diagnosed that cylinder #3 was misfiring; and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 134,000.

Oct 03, 2022

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

I STARTED MY CAR AND TURNED ON TO A BUSY STREET. MY CAR THEN SLOWED TO AN ALMOST IMMEDIATE STOP. I RECEIVED AN ERROR MESSAGE STATING HILL ASSIST UNAVAILABLE (I WASN'T ON A HILL AT ALL), THEN A WRENCH LIGHT APPEARED ALONG WITH AN ENGINE LIGHT AND AIRBAG LIGHT TURNED ON AS WELL. I WAS UNABLE TO ACCELERATE WHEN PUSHING THE PETAL. MEANWHILE THERE IS TRAFFIC BEHIND ME FORCED TO MOVE AROUND MY VEHICLE ALMOST CAUSING SERIOUS ACCIDENTS.

Aug 20, 2019

AT 6200 MILES ON A CLEAR WARM DAY OF ABOUT 95 DEGREES, AT ABOUT 40MPH ON A FLAT CITY ROAD, THE CAR LOST ALL POWER OF ACCELERATION, AND I HAD TO PULL OVER AND COME TO A COMPLETE STOP. THE ENGINE LIGHT AND A WRENCH LIGHT APPEARED ON THE DASH DISPLAY, AND HILL START ASSIST UNAVAILABLE MESSAGE APPEARED. I PUT CAR INTO PARK AND SHUT OFF ENGINE, WAITED ABOUT 2 MINUTES, AND RESTARTED ENGINE. THE ENGINE IDLED ROUGHLY AND THE ACCELERATOR PEDAL PRODUCED NO RESULTS WHEN PUSHED. SHUT ENGINE OFF AGAIN AND WAITED ABOUT 5 MINUTES AND RESTARTED. ACCELERATOR PEDAL WORKED NORMALLY, AND DROVE OFF. WRENCH LIGHT WENT OUT AND ENGINE LIGHT WENT OUT AFTER ABOUT 20 MILES. NO ACCIDENTS WERE CAUSED AS THERE WAS ENOUGH TIME TO REACT AND TRAVEL WAS ON A LOCAL STREET WHILE GOING STRAIGHT.

Sep 02, 2016

IN A PARKING GARAGE, TURNING RIGHT AT SLOW SPEED AND VEHICLE STALLED. NO WARNING, ALL WAS GOING SMOOTH UNTIL VEHICLE JUST STALLED. VEHICLE RESTARTED. INFORMED DEALER. DEALER SERVICE DEPARTMENT "REPROGRAMED PCM PER TSB 15-0123". THOUGHT ALL WAS TAKEN CARE OF UNTIL STALLED AGAIN IN MARCH. SO REPORTING NOW.

May 14, 2016

VEHICLE STALLED AGAIN. FIRST TIME OCTOBER 2015 (FILED A COMPLAINT). I WAS TRAVELING ON A ROAD AT RELATIVELY LOW SPEED AND VEHICLE JUST STALLED. RESTARTED QUICKLY, A VEHICLE SHOULD NOT JUST STALL FOR NO REASON, ESPECIALLY A NEW VEHICLE.

May 14, 2016

POWER TRAIN,VEHICLE SPEED CONTROL

4 complaints

WHEN ACCELERATING FROM A STOP LIGHT, THE VEHICLE HESITATES/STALLS AND THEN JERKS AS I TRY TO ACCELERATE AGAIN. THIS HAS HAPPENED SEVERAL TIMES.

Feb 20, 2019

WHILE DRIVING DOWN THE STREET OR HIGHWAY, THE VEHICLE IS RANDOMLY SHIFTING HARD TO CHANGE GEARS.

Feb 20, 2019

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 27,449. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

Feb 14, 2017

THE VEHICLE DRIVETRAIN WARNING LIGHT WENT ON. WE WERE DRIVING ABOUT 45 MPH ON A HILLY TWO LANE ROAD. THE VEHICLE LOST ALL POWER. LUCKILY WE NOT BEING FOLLOWED CLOSELY AS WE HAD NO ABILITY TO GET ANY POWER AFTER THE WARNING LIGHT CAME ON.

Jul 01, 2016

SEATS

3 complaints

Intermittently the seat heater for the drivers seat activates on its own. Goes to full heat getting extremely hot. Cannot initially turn down or off with the button on dash. Have to turn off vehicle and let it sit. Start vehicle - seat heater still on full. Sometimes the off/start sequence has to be repeated several times, before the button will work, lowering or turning off the seat heater. Incidents are increasing in frequency. Now taking more off/starts to get the seat heater to deactivate. Last incident. 5 off/start sequences over an 8-10 minute period.

Oct 14, 2025

The contact owns a 2015 Ford Edge. The contact stated that the track underneath the front driver’s side seat had a sharp edge, which cut her ankle. The contact had a cut on the back of the right calf but did not seek medical attention. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Sep 23, 2024

TL* THE CONTACT RENTED A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE HEATED SEATS ACTIVATED, THE FRONT DRIVER SEAT BECAME EXTREMELY HOT AND UNCOMFORTABLE. THE CONTACT TURNED OFF THE HEATED SEATS AND DISCOVERED THAT HER SKIN WAS BLISTERED DUE TO THE FAILURE. THE CONTACT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Dec 29, 2015

Fire: 1

Injuries: 1

POWER TRAIN,UNKNOWN OR OTHER

3 complaints

My 2015 Ford Edge was in my garage. I opened the garage door to leave and started the vehicle. It said my hatchback was open . I got out to shut it and left the driver door open. Upon closing the hatch my vehicle began rolling backwards. I was hit in the leg and shoulder while getting out of the way of the car. I also sustained cuts on my hand from the open car door. We have a steep approach to our garage and live on an acreage with timber. The vehicle rolled down the approach to the garage and into and through the timber before it hit a tree big enough to stop it. At the body shop the repairman said he moved the car and put it in park and got out but the car then began rolling back on him as well. He was able to get in and stop it. Insurance has declared the car a total loss. I saw some 2015 edge vehicles had recalls for possibly rolling after being put in park. The NHTSA campaign id is 22v413000. My VIN number was not included in the recall so I wanted to report it in case it should have been.

Dec 29, 2023

Injuries: 1

my car rolled back in the park position and shows to be in reverse and will no longer turn on to drive and the gears are are stuck in reverse. Vehicle is no longer drivable and the recall is not until December to be fixed. I am out of vehicle and ford will not provide me with a loaner car. I do not know what to do.

Jul 20, 2022

I FORD EDGE HAS A BUMPING SOUND ON THE PASSAGNER SIDE. IT WAS A BRAND NEW VECHILE. BUT IT MADE THIS NOISE. COME TO FIND OUT AFTER IT BROKE DOWN THE THROTTLE BODY AND POWER TRAIN. I WAS TOLD BY THE DEALER THAT THEIR WAS A RECALL BY FCC SAID THEIR WAS NO RECALL. FCC WOULD NOT BUY THE CAR BACK. THE DEALERSHIP DID "FIX" IT BUT WHAT REALLY IS A FIX ( A PATCH) WHICH MEANS IT WILL BREAK DOWN AGAIN. THE CAR WOULD NOT CRANK OR MAKE ANY NOISES! IT JUST STOPPED IN A PARKING SPOT.

Aug 11, 2016

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,SERVICE BRAKES

3 complaints

The contact owns a 2015 Ford Edge. The contact received notifications of the NHTSA Campaign Number: 22V413000 (Power Train) and 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jun 21, 2023

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for 20V469000. VIN tool confirms parts not available for 22V413000.

Aug 30, 2022

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 18, 2022

STRUCTURE,VISIBILITY/WIPER

3 complaints

WHILE DRIVING THIS VEHICLE, THE REAR WINDOW SHATTERED. I PULLED OVER TO CHECK THE DAMAGE AND CONCLUDED NOTHING HIT THE WINDOW TO CAUSE THIS DAMAGE. WHILE INVESTIGATING (ONLINE REPORTS AND SPEAKING WITH REPAIR SPECIALISTS) THE CAUSE OF THIS DAMAGE MAY BE RELATED TO THE HEATING STRIPS (FOR DEFROSTING) IN THE WINDOW.

Nov 29, 2020

MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT ALL 4 CORNERS. I HAVE READ THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT NOT ONE HERE IN THE UNITED STATES. THIS IS A WONDERFUL WAY TO START XMAS IS WITH A $600 REPAIR BILL SINCE FORD SAYS IT'S NOT COVERED UNDER WARRANTY.

Dec 19, 2019

WHILE DRIVING DOWN THE INTERSTATE WE HEAR A LOUD 'POP' WHICH SOUNDED LIKE A BALLOON POPPING THEN A CRACKLING NOISE. I LOOKED BACK AND THE ENTIRE REAR WINDOW ON THE HATCH OF OUR EDGE HAD SHATTERED. LUCKILY IT STAYED IN TACT UNTIL WE RETURNED HOME AND WHEN I SHUT A DOOR IT STARTED TO BREAK ALL OF THE WAY OPEN. WE WERE NOT TRAVELING BY ANY OTHER VEHICLE AT THE TIME THIS HAPPENED.

Dec 15, 2017

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

MY VEHICLE LOST POWER WHILE DRIVING DOWN THE HIGHWAY AT 70MPH. WE HAD JUST LEFT A SCENIC OVERVIEW WHERE THE CAR HAD BEEN SHUT OFF. ACCELERATED UP A HILL AND DROVE FOR A FEW MORE MILES ON FLAT, STRAIGHT ROADWAY AND THE DASH WENT BLACK. THE CRUISE CONTROL WAS ON BUT NOT IN USE. LOST ALL POWER, HOWEVER STEERING WAS RESPONSIVE AND BRAKES WORKED.. DAY TEMP ~85 DEGREES. VEHICLE MILES=48000. STEERED TO SHOULDER, PUT CAR IN PARK AND HIT THE IGNITION BUTTON. THE CAR RESTARTED. CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT CARS ARE SO COMPUTERIZED NOW THAT THEY NEED TO BE REBOOTED OCCASIONALLY AND TO CALL BACK OF IT CONTINUES TO HAPPEN. PER CARGURUS SITE THIS HAS BEEN AN ONGOING PROBLEM SINCE 2009. MOST CONSUMERS CITING A DEFECTIVE THROTTLE BOTTLE ASSEMBLY. WHAT'S IT GOING TO TAKE TO GET THIS ON A RECALL? THIS IS A MAJOR DEFECT. I AM AFRAID TO DRIVE MY VEHICLE. ZERO CONFIDENCE.

Jul 25, 2019

I HAVE OWNED THE VEHICLE FOR 9 MONTHS. 1ST OCCURRENCE ON 3/31/19, ACCELERATING TO MERGE ON HIGHWAY AND VEHICLE SHUDDERED, LOST ENGINE POWER AND WENT INTO LIMP MODE. I LIMPED IT HOME AND AFTER ABOUT 10 MINUTES I STARTED THE VEHICLE AND IT DROVE FINE... UNTIL 2ND OCCURRENCE ON 4/4/19... THIS TIME WAS DRIVING ABOUT 35-40 MPG APPROACHING AN INTERSECTION WHEN THE VEHICLE LOST ALL ENGINE POWER AND I COASTED TO THE STOP LIGHT, PUT IN PARK, SHUT OFF VEHICLE AND RESTARTED... IT THEN DROVE NORMALLY. I HAVE BEEN LUCKY TWICE. THE 1ST OCCURRENCE WAS SCARY AS I WAS JUST GETTING ON THE HIGHWAY WITH CARS APPROACHING ME FROM BEHIND VERY QUICKLY NOT KNOWING THAT I COULD ONLY GO ABOUT 20MPH. THE 2ND OCCURRENCE I WAS VERY LUCKY TO HAVE GOTTEN A RED LIGHT JUST AS I WAS COASTING TO THE INTERSECTION. AT THIS POINT I DON'T TRUST MY VEHICLE AND AM SCARED TO DRIVE IT KNOWING THAT AT ANY TIME, I MAY LOSE POWER AND NOT BE SO LUCKY. I HAVE HAD ZERO PROBLEMS FOR 9 MONTHS AND NOW 2 OF THESE ISSUES IN 5 DAYS... WHAT'S NEXT?

Apr 05, 2019

WHEN DRIVING MY VEHICLE, THE RPMS SKY ROCKET BUT WON'T CHANGE. IT'S NOT SHIFTING GEARS AS AN AUTOMATIC IS SUPPOSED TO. ALSO, THE ENGINE HAS BEEN MAKING A WEIRD NOISE ON AND OFF AND WHEN WE TOOK IT IN, THEY TURNED IT ON AND PRESSED THE GAS AND SAID IT WAS FINE. NEVER HAD IT ON RECORD OR ANYTHING. THE FUEL PUMP WENT OUT ABOUT 23K AND NOW THE CAR IS HAVING THE SAME ISSUE AT 50K WITH THE FUEL PUMP OR THE SAME SYMPTOMS AS IT DID BEFORE HAVING THE CAR LUNGE FORWARD OR VIBRATE.

Dec 10, 2018

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

3 complaints

ELECTRONIC THROTTLE BODY FAILURE. VEHICLE LOST ALL ENGINE POWER AND ENTERED LIMP MODE AT 70 MPH ON HIGHWAY. WARNING LIGHTS CAME ON & NO NOTICE GIVEN. HAD TO IMMEDIATELY PULL OVER TO SIDE OF HIGHWAY. NEARLY LOST CONTROL OF VEHICLE AND ALMOST CRASHED. DEALER STATED THE ELECTRONIC THROTTLE BODY FAILED AND DEEMED CAR UNFIT/UNSAFE FOR TRAVEL ON THE ROAD. LEFT VEHICLE AT FORD DEALER TO REPLACE THROTTLE BODY.

Nov 22, 2016

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CHECK MANUAL AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A GROUND CABLE WAS LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Aug 04, 2016

WHILE ON HIGHWAY CAR WENT FROM 45 MPH TO UNDER 5MPH WITHOUT WARNING. LOST ALL FUNCTIONS STEERING ACCELERATION AND BRAKING. WRENCH APPEARED ON DASHBOARD SEE MANUAL. LUCKILY A CAR WAS NOT BEHIND COULD HAVE BEEN A SERIOUS ACCIDENT. WENT TO FORD SAID COULD NOT FIND AN ISSUE

Jun 29, 2016

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

3 complaints

TURNING OFF OF SAHALEE WAY ON TO HIGHWAY 202 HIT GAS PEDAL AND CAR LUNGED AND THEN END INTO LIMP HOME MODE, HAD TO PULL OFF THE ROAD TURN THE CAR OFF AND RESTART

Mar 09, 2016

WHILE PASSING (GOING FROM 40-60MPH) A SLOW CAR IN THE RIGHT LANE OF HIGHWAY 405 HIT THE GAS PEDAL AND THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE, HAD TO PULL RIGHT ACROSS TWO LANES RAN VEHICLE HEALTH REPORT, TURNED CAR OFF AND RESTARTED

Mar 09, 2016

2/26/2016 LEFT EDGE AT FORD DEALER WHO REPROGRAMED THE PCM 3/2/2016 TURNING FROM INGLEWOOD ROAD ONTO 228TH ACCELERATED GOING UP THE HILL, CAR JUMPED FROM ~30 TO 40 THEN SHUT DOWN INTO LIMP HOME MODE, SERVICE LIGHT FLASHING, PULLED TO THE SIDE RAN VEHICLE HEALTH REPORT, TURNED OFF AND RESTARTED THE CAR.

Mar 09, 2016

SEAT BELTS

2 complaints

From my personal experience and other edge owner on forum complaints. The rear seat belt that inflatable have a problem to retract and get stuck. The seat belt is back ordered. I place an order to get mine replace almost a year and still waiting. There is a defect in the seat belt as lot of people complain of the same issue with the edge. As a result the car cannot pass state inspection since the rear passenger seat belt do not pull out. This is a manufactured defect as several people have experienced this problem with their edge

Jun 22, 2025

MY VEHICLE CAME EQUIPPED WITH AN OPTIONAL 2ND ROW INFLATABLE SAFETY BELT. HOWEVER, THEY ARE EXTREMELY DIFFICULT TO CONNECT. MOST PASSENGERS SEATING IN THIS ROW DON'T USE THE SAFELY BELTS SINCE CONNECTING THEM IS SO DIFFICULT. WHEN A CHILD SAFELY SEAT IS INSTALLED (CONVERTIBLE SEAT) IT IS IMPOSSIBLE TO CONNECT THE INFLATABLE SAFELY BELT. I HAVE CONTACTED FORD MOTOR COMPANY BUT HAVE RECEIVED NO RESPONSE. I FIRMLY BELIEVE THIS IS A SAFELY HAZARD.

Jan 16, 2016

FUEL SYSTEM, GASOLINE

2 complaints

The contact owns a 2015 Ford Edge. The contact stated that after refueling the vehicle and driving to the residence, the contact and her son became aware of an abnormal fuel odor. The contact stated that her son looked under the driver's side rear near the rear tire and saw a small puddle of fuel. The contact stated that the vehicle had not driven over any objects on the way to the residence from the gas station. The contact stated that there were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

Jan 27, 2025

The contact owns a 2015 Ford Edge. The contact stated that upon filling the gas tank and attempting to start the vehicle, the vehicle initially failed to start as intended. After finally starting the vehicle, the contact briefly heard an abnormal sound emanating from the rear of the vehicle, but the vehicle returned to normal functionality, with the failure later becoming a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 76,000.

May 10, 2024

ENGINE,ENGINE AND ENGINE COOLING

2 complaints

Faulty water pump leak which is extremely expensive to repair due to manufacturer encasing it inside the timing belt chain. I cannot afford a $5K repair for something that should be extremely more affordable due to Ford’s scheme to acquire more money to repair. Standard mechanics cannot complete tasks due to the severity of the job as well as specialized tools required including lifting the car. These water pump, according to what I was informed was designed to last at least 150K miles.

Aug 23, 2023

The contact owns a 2015 Ford Edge. The contact stated that upon start of the vehicle, the engine started to sputter with the check engine warning light illuminated. The contact took the vehicle to a dealer where the vehicle was placed on a code reader; the code reader discovered that coolant had leaked into the engine pistons which damaged the engine long block. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

Nov 28, 2022

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

I received a Customer Satisfaction Program Notice in June 2023 #22N12 regarding the flex plate, transmission fluid pump and torque converter but the 100% coverage ended on 2/28/23. I was told by Ford on 7/3/23 that I should have received the notification in September 2022 but I did not. The representative told me that others have reported same problem in the last week or so. The Complaint number given to me by Ford is CAS43676484. I also submitted another complaint with nhtsa.gov number 11530072. I am unable to pay for this repair due to being on SS Disability since 2017 and also becoming a widow on 2/12/22. Please contact me with any available assistance with these issues which I was not properly notified of and am suffering hardship due to problems known by Ford with my vehicle I purchased in good faith.

Jul 03, 2023

My panoramic vista sunroof has cracked. The cracks are wavy and everywhere on the rear passenger side. This cracked at 52k miles I also have just replaced the flex plate that cost me $2,275 and 1 month without driving my vehicle. I have 68k miles on this vehicle currently. My transmission fluid was BLACK when they replaced my flexplate as well.

Aug 09, 2021

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

The contact owns a 2015 Ford Edge. The contact stated that the transmission not in park message was displayed. The gear shifter was stuck in the park position and failed to move. Additionally, the battery was inoperable. The contact called the local dealer who suggested that the vehicle be towed in for service. The contact stated that the powertrain was repaired in August 2022. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 22,000.

Sep 23, 2022

REVERSE AID CAMERA RANDOMLY TURNS ON WHILE THE CAR IS IN MOTION. WHEN THIS HAPPENS THE TRANSMISSION APPEARS TO LURCH AS IF THE TRACTION CONTROL SYSTEM IS ADJUSTING THE SPIN OF THE FRONT TIRES. WE HAVE HAD THIS INTO THE DEALERSHIP MULTIPLE TIMES AND THEY HAVE EVEN REPLACED THE CAMERA AND THE ISSUE STILL HAPPENS. WE ARE CONCERNED THAT THE TRANSMISSION MAY FAIL TO OPERATE NORMALLY UNDER LOAD WHEN ATTEMPTING TO ACCELERATE.

Mar 06, 2017

POWER TRAIN,AIR BAGS

2 complaints

The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(N); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle crashed another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trauma days following the accident. The other driver did not sustain any injuries. A police report was filed. The contact was not notified of any property to the car wash was damaged due to the accident. The vehicle was towed to an independent tow yard and was destroyed. The contact received a recall notice for NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 102,000.

Jul 20, 2022

Crash: 1

Injuries: 1

CAR WAS TAKEN TO LIBERTY FORD IN WARRENSVILLE RECENTLY FOR AN OIL CHANGE. TOLD THAT THE OIL PAN WAS CRACKED AND OIL WAS LEAKING. NEEDED REPAIR. INDICATED THAT THE CAR WAS UNDER WARRANTY. SO REPAIR WOULD BE DONE FREE. NO INDICATION OF PROBLEM UNTIL CAR WAS TAKEN IN TO SHOP FOR OIL CHANGE. TOLD IT WAS A SMALL LEAK WHEN ASKED WHY I DIDN'T NOTICE IT!

Nov 06, 2018

ELECTRICAL SYSTEM,STRUCTURE

2 complaints

JUST OVER A MONTH AFTER PURCHASE, MOONROOF BEGAN TO MALFUNCTION. IT WOULD OPEN, BUT NOT CLOSE. VEHICLE WAS STATIONARY IN A PARKING LOT.

Sep 01, 2018

THE VISTA ROOF IS SLOW TO CLOSE AND WILL REOPEN MID CLOSE WITH OUT WARNING. FORD HAS LOOKED AT IT AND SAID IT WAS A LUBE PROBLEM AND KEEP LUBING THE TRACK BUT IT KEEPS HAPPENING.

Apr 10, 2018

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.

Dec 23, 2017

THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW.

Dec 23, 2017

STEERING,VEHICLE SPEED CONTROL,ENGINE

2 complaints

MULTIPLE TIMES THE CAR SUDDENLY LOST ALL POWER. ENGINE SHUTS OFF, POWER STEERING GONE AND ALL THE WARNING LIGHTS ON THE DASH LIGHT UP. THIS HAS HAPPENED ON EXPRESSWAYS, CITY STREETS AND COUNTRY ROADS, EACH TIME IMPEDING THE FLOW OF TRAFFIC AND PEOPLE DON'T RESPOND WELL TO ME WHEN THIS HAPPENS. I HAVE COME VERY CLOSE TO BEING HIT BY OTHER CARS. EACH TIME I HAVE PUSHED THE STARTER BUTTON TO SHUT IT OFF EVEN THOUGH IT IS NOT RUNNING AND I WAIT A FEW MINUTES. I THEN RESTART THE CAR AND IT SEEMS TO FUNCTION AGAIN, FOR A WHILE. THE DEALERSHIP WANTS TO PLAY GAMES ABOUT THIS ISSUE, " NOT DOING IT FOR OUR TECHNICIAN". I SEE LOADS OF COMPLAINTS JUST LIKE MINE WITH NOTHING BEING DONE. COME ON, IT'S RECALL TIME,,,BEFORE I, MY WIFE, FAMILY OR SOMEONE SUFFERS SERIOUS INJURY OR DEATH BECAUSE OF THIS KNOWN PROBLEM WITH THE EBT ASSEMBLY IN THE FORD EDGE.

Oct 20, 2016

I WAS STARTING TO DRIVE ON THE BUSY STREET AT ABOUT 30 MPH WHEN OF THE SUDDEN THE VEHICLE SLOWED DOWN TO MAYBE 5 MPH WITHIN 2 SECONDS, MIND YOU MY FOOT WAS PRESSING THE GAS PEDAL AT THE TIME THE CAR LOST SPEED, LIGHT COMES ON, SOMETHING TO DO WITH HILL ASSISTANCE, THEN THE WRENCH LIGHT COME ON, LUCKILY THIS HAPPENED JUST BEFORE THE INTERSECTION AND I DECIDED TO GO TO THE LEFT TURN LANE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AT A 2-3 MPH SPEED, TURNED THE CAR OFF AND BACK ON WITH NO PROBLEM, DROVE IT HOME. THIS MORNING (7:00AM) I DROVE MY CAR TO THE FORD DEALERSHIP IN TOWN, EXPLAIN THE ISSUE TO THE ADVISER, SHE SAID SOUNDS LIKE THE THROTTLE BODY. THEY WORKED ON MY CAR, GOT THE PHONE CALL AROUND 3;00PM THAT MY CAR WAS READY I PICKED UP, THIS IS WHAT THE INVOICE SAYS: 4722 DEFECTIVE ETB. LIGHT OFF, OBTAIN P2111, PERFORM A DATALOGGER ROAD TEST AND MAKE A RECORDING. REVIEW RECORDING. AT TIME OF POWER LOSS ETC ACTUAL ANDE DESIRED WAY OUT OF SPEC, T/P READINGS ARE ERRATIC AND FULL OF SPIKES, INSTALL A NEW ETB, CLEAR CODE AND ROAD TEST, ENGINE RUNS GOOD, FULL POWER, LIGHT OFF AND NO CODES RETURN. WILL SEE HOW THIS WORKS....

Aug 17, 2016

SERVICE BRAKES, HYDRAULIC,PARKING BRAKE

1 complaint

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the message "Parking Brake Malfunction - Service Now" was displayed. The dealer and the manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 148,700.

Dec 15, 2025

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,BACK OVER PREVENTION

1 complaint

The contact owned a 2015 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train), 25V544000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention), and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Oct 03, 2025

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

Back up camera goes blank sometimes and sometimes has lines running through it like rewinding an old VHS tape.

May 28, 2025

STEERING,LANE DEPARTURE,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2015 Ford Edge. The contact stated that while driving on the highway at 75 MPH, the steering wheel became inoperable. The steering wheel failed to return to center. The steering assist, hill start assist, and the park assist warning lights were flashing. The contact stated that the failure was linked to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was towed to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

May 09, 2025

VISIBILITY,UNKNOWN OR OTHER

1 complaint

I believe there's a Manufactuing defect with my rear defrost. I woke up this morning to my back windshield blowing out. The temperature was not cold nor there was nothing felled on it. My car was parked in my driveway.

Jan 17, 2025

ELECTRICAL SYSTEM,SEATS

1 complaint

I was driving on the freeway, when All of the sudden the driver seat started to move by itself, and the door locks started locking and unlocking by itself.

Jan 10, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

In june of 2022, the vehicle was exhibiting symptoms of hard to start especially after refueling, stalling, and poor drivability and the check engine light was illuminated.This vehicle was taken to local ford dealer (dowling ford- cheshire, ct) and diagnosed as a faulty fuel vapor separator (aka purge valve/solenoid) Ford part # f2gz-9d289-a. The dealer performed diagnosis/repair/replacement of this part at a total cost of approximately $600. The problem appeared to have been fixed, but now on 10/15/2024 the same issue re-appeared, and once again the dealer has determined same part has failed and now will cost $729 for diag/repair/replacement. This repair is just outside of the 2 year parts and labor warranty provided by ford and/or dealer. According to my online research this is a well known and common problem with these vehicles as well as many other similar ford vehicles which a recall HAS been issued for, and driver/occupant safety is gravely affected because this issue can cause stalling, poor throttle response, inability to start, and general poor driveability which seriously affects safety and cause a crash or cause driver to be unable to avoid a crash or other danger. Ford motor co and ford dealer refuses to accept responsibility for this issue and will not offer any assistance for repair. As of 10/29/24 the vehicle has not been repaired yet, and vehicle and parts are available for inspection.

Oct 29, 2024

SUSPENSION

1 complaint

I was recently driving home from work in rush hour traffic. At a stop light I began to accelerate and my car jerked extremely hard. Once I got to the next stoplight my Ford Edge began to shake violently. I was startled and didn’t know what to do. I was in the middle of traffic and it the shaking was incredibly scary. I got the car onto the mechanic only to be told that it’s the Torque Converter Shutter. Ford states that there’s no recall on this issue but it should be. My vehicle has less than 100k and this shouldn’t have happened.

Jan 11, 2024

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

The contact owns a 2015 Ford Edge. The contact stated that on several occasions when the vehicle was started, the radio control panel became inoperable, and the defroster failed to operate as needed. The air bag warning light was illuminated. The vehicle was taken to a dealer where the front interface control module was replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

Oct 30, 2023

EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

My brake lights are not turning off. Upon inspection of the brake light switch attached to the pedal, I saw a plastic part (washer) that had broken in half. I believe it is the same issue that affected other 2014-15 Ford models. (https://www.freep.com/story/money/cars/ford/2022/01/19/ford-recall-brakes-fusion-lincoln-mkz/6580413001/)

Jun 27, 2023

STEERING,ELECTRICAL SYSTEM

1 complaint

Steering Assist and Stabitrac keeps going out, vehicle is difficult to turn and doesn’t brake well in wet conditions

Jun 25, 2023

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Engine check has been on for the last month. Prior to that the light was on with an error code P1450 stating I need to replace the Evan vap canister, which was done yet the light after only a day came back on. Now the engine check light is stating P0456 and anytime I go to fill up the car turns off and needs to be jump started.

Mar 31, 2023

UNKNOWN OR OTHER,POWER TRAIN

1 complaint

While driving forward at various speeds (usually above 35 mph) the backup camera will engage and the transmission indicator will become blank (from "D") - and Wrench warning light came on during most recent events. It has happened about a dozen times sporadically over the past year and lasts for half minute to several minutes. It happens without warning. Dealer at first told me they could not analyze the problem unless they saw it happen. In Oct 22 when car was in shop for 2 other recall repairs, dealer said they would analyze it, charged me $145 with notation: 'checked for codes and found P0709 in continuous memory. PPT instructs to clear codes and test drive. Test drove 5 miles and found concern did not return at this time. Gave est on tr sensor due to suspected intermittent internal fault." I declined paying for repair because this does not seem to be normal wear and tear and I am doing nothing to cause the problem with how I operate the car.

Feb 25, 2023

TIRES

1 complaint

10511 standard load, cooper tires. notification from my mechanic that new lug nuts are needed as they are swelling, recommend changing at next tire rotation, $10 each per nut

Oct 24, 2022

STEERING,SUSPENSION,WHEELS

1 complaint

Car Shimmy's when hitting a bump or rough pavement. If this happens when road surface is wet or icy I feel car will slide enough to cause accident.

Sep 14, 2022

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mechanic stated that the failure was caused by the purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

Aug 18, 2022

POWER TRAIN,SEAT BELTS

1 complaint

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the driver's side front seat belt was unable to retract. The dealer was made aware of the failure and scheduled an upcoming appointment for inspection. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

Jul 18, 2022

FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2015 Ford Edge. The vehicle was previously serviced at the dealer under an unknown NHTSA Campaign Number for the Automatic Emergency Braking (AEB) system; however, the failure recurred. The contact stated while driving 60 MPH, the AEB engaged message was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,713. THE CONSUMER STATED THE DEALERSHIP WOULD NOT HONOR THE RECALL. THE DEALERSHIP REQUESTED PAYMENT TO REPAIR THE FAILURE. THE CONSUMER REFERENCED RECALL 20S42/20V-469.

Jun 15, 2022

STEERING,FORWARD COLLISION AVOIDANCE

1 complaint

While driving my 2015 Ford Edge the Power Steering stopped working, the dashboard lite up. I stopped the SUV. and was unable to drive. I took it to my local garage and they pulled codes and diagnosed a bad Power Steering rack and pinon. Located a used one for $350.00 had that installed but did not work! I had to buy a new one at a cost of $1492.36 . The total cost between parts and labor was over $2500.00 The garage that did all the work took it upon it self to take apart the original Rack and Pinon to see what happened to it?? They found that the seal between the two halves on the Rack and Pinon had failed and that water had gotten into the unit and ruined the electronics inside it. The recall on the bolts was done , but problem should up shortly after? I FEEL THIS IS A FLAW IN THE DESIGN OF THE UNIT AND SHOULD BE LOOKED INTO BY THE NHTSA further, because this could of caused a serious crash!!

Mar 10, 2022

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2015 Ford Edge. The contact stated that when she turns off the vehicle after driving and later attempts to restart, the vehicle would fail to start and the steering wheel would seize. The contact stated that the vehicle would indicate that there was a system reset, and the failure would reoccur. A jump start was required in order to start the vehicle. The contact stated that the vehicle would drive normally for a few days, and the failure would reoccur. The vehicle was taken to a dealer who checked the battery and alternator, which they found no issue with. The contact stated the dealer then advised her that there was a recall with the same failure she was experiencing on her same year, make, and model vehicle NHTSA Campaign Number: 16V733000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), however, her vehicle was not included in the recall. The contact stated that she contacted the manufacturer and was advised to contact NHTSA. The failure mileage was 75,000

Feb 07, 2022

LANE DEPARTURE

1 complaint

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 65-75 MPH, the Lane Keep Assist was veering the vehicle into another lane. There were no warning lights illuminated. The contact called the local dealer who stated that the failure may be due to the CPU being corrupt. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 62,000.

Nov 24, 2021

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

ANY GIVEN TIME,SPEED,WEATHER,EVEN SITTING STILL CAR LOOSES POWER AND SHUTS OFF. LEAVING ME STRANDED ON HIGHWAYS,PARKING LOTS,EVEN IN MY DRIVEWAY. LOSES COMMUNICATION WITH FUEL PUMP AND FUEL/AIR METERING VOLTAGE. OBVIOUS PARTS HAVE BEEN REPLACED TO NO AVAIL. VERY DANGEROUS WHEN IN HEAVY, HIGH SPEED TRAFFIC.

Apr 15, 2021

ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER

1 complaint

THE APIM MODULE WENT BAD AND THE SCREEN IS OUT IN THE TOUCHSCREEN IS UNRESPONSIVE TO TOUCH. I CAN'T ACCESS THE ANY OF THE CONTROLS AND FOR CLIMATE OR ENTERTAINMENT OR ANYTHING. I CAN'T EVEN TURN THE DEFROST ON TO TAKE THE KEEP THE WINDSHIELD FORM FOGGING UP. THE OTHER PROBLEM WAS THAT THE THE TAILGATE WILL NOT OPEN AND IT WON'T RELEASE.

Feb 19, 2021

STEERING,STRUCTURE

1 complaint

2015 FORD EDGE. CONSUMER WRITES IN REGARDS TO STEERING GEAR MOTOR BOLTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAS HAD WATER LEAKAGE ISSUE. RAIN WATER WOULD POOL ON THE DRIVER'S SIDE FLOOR. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS FOR THE STEERING GEAR. *JS

May 06, 2020

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

SERVICE ADVANCE TRAC LIGHT, HILL START ASSIST, TRACTION CONTROL, WRENCH LIGHT, AIRBAG LIGHT AND BREAK LIGHT ALL COME ONE SIMULTANEOUSLY. GETS STUCK ON PARKING BREAK WHILE IN PARK AND POWER STEERING GOES OUT WHILE DRIVING. SPENT OVER $700 WITH LOCAL FOR DEALERSHIP TRYING TO FIX IT. AFTER IT BEING IN THE SHOP THE FOR 3 WEEKS THE SAME THING STARTED HAPPENING A FEW HOURS AFTER PICKUP. THE DEALERSHIP CLAIMS THAT FORD KNOWS ABOUT THE ISSUE BUT THEIR ISN'T JUST A ONE ALL FIX ALL. OTHER FORD MODELS HAS HAD THE SAME ISSUES IN THE PAST AND HAD RECALLS ON THEM. NEED THIS ISSUE FIXED!! IT'S BEEN LIKE THIS SINCE THE DAY THAT I PURCHASED IT (8/13/2019) FROM THE BIG RED KIA IN NORMAN.

Oct 27, 2019

POWER TRAIN,SERVICE BRAKES

1 complaint

UPON STARTING MY VEHICLE THIS MORNING 10-11-19 A SYSTEM INDICATOR LIGHT CAME ON RELATED TO THE TRACTION CONTROL. THE STABILITY CONTROL LIGHTS (2 LIGHTS) ARE ON AND STAY ON - THEY ARE NOT FLASHING. NOT SURE WHAT TO DO?

Oct 11, 2019

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

BOOSTER BRAKE DEFECT. THERE IS A RECALL BUT MY VIN # IS NOT ON THE LIST. IT SHOULD BE. I HAD MY CAR TOWED TO THE DEALERSHIP FOR REPAIR. THE BRAKES DELAYED STOPPING MY CAR. I COULD NOT DRIVE IT. MY CAR VIN SHOULD BE ADDED TO THE RECALL. I AM GOING TO HAVE TO PAY FOR REPAIR BECAUSE IT IS NOT ADDED TO THE RECALL LIST BUT THE PROBLEM IS THERE. I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. IF MY VIN IS ADDED LATER, WILL I BE REIMBURSED ? WHEN I PRESS THE BRAKE THE PEDAL IS HARD. THE VEHICLE SLOWS BUT DOES NOT STOP WHEN IT SHOULD. IF YOU PUMP THE BRAKE IT SOUNDS LIKE THE ROTORS SOUND WHEN BRAKE PADS ARE BAD. THE CAR POPS AND SCRUBS, JERKS TO A STOP. WHEN COMING UP TO A STOP SIGN OR RED LIGHT THE CAR TAKES LONGER TO STOP SO YOU HAVE TO BRAKE SOONER. I TOOK TO DEALERSHIP, PARTS WHERE ORDERED TO REPAIR. STILL WAITING TO SEE IF I HAVE TO PAY!

Aug 13, 2019

AIR BAGS,SEAT BELTS

1 complaint

MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BELT HELD IN IN THE SEAT BUT THE SHOULDER HARNESS DID NOT LOCK AND SHE WAS THRUST INTO THE STEERING WHEEL. WE HAVE MORE PICTURES UPON REQUEST.

Aug 08, 2019

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

TAKARA RECALL I HAVE HAD CONTINUOUS ISSUES WITH MY 2015 EDGE WITH THE DOORS BECOMING AJAR. THE FIRST TIME I WAS STUCK IN BELOW ZERO CONDITIONS, WITHOUT BEING ABLE TO HAVE MY HEART ON CLOSE MY DOORS OR LOCK THEM. IF THAT WASNT ENOUGH, I HAD TO CALL A TOW TRUCK BECAUSE MY CAR BATTERY DIED AS A RESULT OF BEING ABLE TO CLOSE THE DOORS. THIS HAS HAPPENED COUNTLESS TIMES AND NOW AGAIN I HAVE ANOTHER ISSUE BUT THE LIFT GATE IS AJAR. THIS TIME HOWEVER THE CAR IS STILL DRIVING. HOW CAN FORD NOT RECALL THIS? YOU SAY IT ISN'T A SAFETY ISSUE BUT I COULD HAVE FROZE TO DEATH, BEEN SERIOUSLY INJURED WHEN I'M DRIVING AND THE DOOR SUDDENLY FLIES OPEN. CORRECT THIS. I WILL END UP FILING A LAWSUIT IF ANYTHING HAPPENS AGAIN. I JUST BOUGHT THIS CAR A YEAR AGO. YOU CANNOT JUSTIFY A $40,000 CAR NOT BEING ABLE TO OPEN OR CLOSE MY DOORS OR TRUNK. GET IT FIGURED OUT OR I WILL BE CONTACTING SOMEONE WHO WILL. I'VE BEEN IN SUPPORT OF FORD SINCE I WAS 16. YOU'RE ABOUT TO LOOSE A VALUABLE CUSTOMER AND I'M ABOUT TO SPREAD THE WORD HOW FORD CANT STAND BEHIND THEIR VEHICLES.

Dec 16, 2018

STRUCTURE,WHEELS

1 complaint

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE LUG WRENCH THAT CAME WITH THE VEHICLE FOR REMOVING THE LUG NUTS FAILED TO FIT THE LUGS CORRECTLY. THE VEHICLE WAS TAKEN TO ALL NATION FORD ORANGE PARK (7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943) AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE WRENCH AND LUG NUTS WERE NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

May 31, 2018

POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS DRIVING 55 MPH AND CAR POWER DROPPED TO COASTING AND I HAD TO PULL OFF THE ROAD. THE OIL INDICATOR CAME ON. I CALLED TRIPLE A AND THEN TRIED TO RESET THE OIL LIGHT TO RESET AND THE CAR STARTED AGAIN WITH POWER. CANCELLED TRIPLE A. CAR WAS NOT RESET AFTER OIL CHANGE. I COULD HAVE BEEN REAR ENDED!! REALLY SCARED ME.

Apr 11, 2018

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WE HAD HAD A PROBLEM FOR OVER A YEAR.THE AC MAKES LOUD NOISES AND CUTS OUT AND STOPS WORKING IT WILL SPEED UP SLOW DOWN WITH NO TOUCHING.THE BLUETOOTH DOESN'T WORK PROPERLY AND THE PHONE DOESN'T SINK OR DROPS CALLS.THE CHECK ENGINE LIGHT COMES ON!!!!WE FIRST TOOK TO OUR LOCAL DEALERSHIP KELLY FORD IM MELBOURNE THEY COULDN'T GET IT TO FAIL.GAVE US THE CAR BACK AND WERE RUDE,MY WIFE CALLED CUSTOMER CARE AND MADE A COMPLAINT AND NOTHING WAS DONE.WE THEN SENT VIDEOS OF THE ISSUES. TO THE DEALERSHIP WE BOUGHT FROM WHICH IS 2 HOURS DRIVE SOUTH OF ELSE DELRARE FORD.WE DROVE THERE AND SHOWED THE SALES MANAGER AND SERVICE MANAGER THE CAR IN THE FAILED CONDITION AS WE DIDNT SHUT CAR OFF AND PULLED INTO THE SERVICE STATION AFTER AGAIN SENDING TEXT OF VIDEOS ON OUR DRIVE DOWN OF THE FAILING.THEY KEPT THE CAR FOR OVER 5 DAYS AND AGAIN SAID THEY COULDNT GET IT TO FAIL WHEN THEY RESTARTED LATER.WE WERE FURIOUS.WE HAVE AGAIN HAD TO CONTINUE TO DRIVE THIS CAR PAYING ALMOST $400.00 A MONTH AND NO ONE WILL FIX...OR GIVE US ANOTHER CAR.ITS A LEASE.WE PHONED CUSTOMER CARE AGAIN THEY GAVE US A CASE NUMBER AND SAID CONTACT PALM BAY FORD AND QUOTE THE CASE NUMBER IF THEY DIDNT NOT FIX THE CAR OR GIVE A REPLACEMENT UNTIL IT WAS FIXED WE COULD END THE LEASE EARLY. THE CAR HAS STALLED WHILE DRIVING.THE AC AND FAN VIBRATE SO LOAD AND GO FROM SUPER FAST TO SLOW AND THEN SHUTS OFF ALL WHILE DRIVING.WE ARE SCARED TO DRIVE!!!!

Apr 11, 2018

ENGINE,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 48 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO VIBRATE AND A LOUD THUMPING SOUND WAS HEARD WITHIN THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER (SHEEHY FORD LINCOLN OF RICHMOND, 10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A FEW DIFFERENT OPTIONS TO TRY ON THE VEHICLE TO SEE IF ANY WOULD REMEDY THE FAILURE. THE DEALER STATED THAT NONE OF THE OPTIONS WERE HELPFUL IN REPAIRING THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THEY DID NOT KNOW HOW TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE WINDSHEILD WIPERS CONTINUED TO GET STUCK IN THE MIDDLE OF THE WINDSHIELD AND WERE STUCK TOGETHER. THE FAILURE MILEAGE WAS 62,795.

Mar 15, 2018

STEERING,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

THE CAR WAS PARKED, WHEN THE IGNITION WAS TURNED ON, I NOTICED THE LOSS OF POWER STEERING, AND A SERVICE MESSAGE APPEARED STATING STEERING ASSIST FAULT, SERVICE REQUIRED.

Jan 29, 2018

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE EXPERIENCED A LOSS OF THROTTLE RESPONSE WHEN DEPRESSING THE ACCELERATOR PEDAL, AND FAILED TO ACCELERATE PROPERLY. AFTER SHUTTING THE ENGINE OFF AND BACK ON, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD IN LAS VEGAS, NV) AND A MODULE WAS REPLACED. AFTER THE REPAIR WAS PERFORMED, THE VEHICLE IDLED VERY HIGHLY UNTIL THE ENGINE WARMED UP. ALSO, THE BRAKES WOULD NOT FUNCTION PROPERLY. THE DRIVER WAS UNABLE TO GRADUALLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000.

Sep 15, 2017

STRUCTURE,SEATS,UNKNOWN OR OTHER

1 complaint

FROM THE DATE WE BOUGHT OUR FORD EDGE WE HAVE HAD WHITE PARTICLES, DUST AND DIRT COMING IN FROM ALL OF THE DOOR SEALS AND REAR BACK HATCH. THE WHITE PARTICLES ARE ALL THROUGH THE VEHICLE. THERE IS A BROWN DUST OR DIRT ON THE TOP OF THE PASSENGER SEAT AND REAR PASSENGER SEAT AND ON THE HEAD RESTS FOR BOTH SEATS. THE DIRT AND DUST MAKES ME COUGH A LOT, ( NO ONE HAS EVER SMOKED IN THE CAR ). IT FEELS LIKE WE ARE INSIDE OF A VACUUM CLEANER DISPOSABLE BAG. WE BELIEVE NONE OF THE SEALS ON ANY OF THE DOORS WORK PROPERLY. WHEN WE FIRST GOT THE CAR, A BURNING SMELL WAS COMING FROM THE PASSENGER SIDE OF THE VEHICLE. A NEW EXHAUST SYSTEM WAS PUT ON THE CAR A MONTH AFTER WE BOUGHT IT. THAT PROBLEM WITH THE BURNING SMELL WENT AWAY. WE WERE TOLD BY THE FOURTH DEALERSHIP THAT WE TOOK THE VEHICLE TO THAT ALL THE SEALS ON THE DOORS AND BACK HATCH WOULD HAVE TO BE REPLACED, BUT THAT NEVER CAME ABOUT. SO HERE WE SIT WITH ALL THE WHITE DUST AND DIRT. WE BELIEVE THE CABIN FILTERS ARE NOT WORKING. SO THE DUST AND THE DIRT ARE ALSO COMING IN THROUGH ALL OF THE VENTS IN THE VEHICLE.

Jan 16, 2017

STEERING,LANE DEPARTURE

1 complaint

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LANE KEEPING SYSTEM. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING TORQUE STIFFENED WHILE CHANGING LANES. AS A RESULT, THE VEHICLE MOVED ONE LANE FURTHER THAN WAS NEEDED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO PAGE 20 OF THE SYSTEM MANUAL FOR THE EXACT FUNCTION OF THE LANE KEEPING SYSTEM. THE FAILURE RECURRED. THE CONTACT WANTED TO RETURN THE VEHICLE FOR A REFUND. THE FAILURE MILEAGE WAS 1,036. *TR

Oct 20, 2016

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

4/2016-CAR ENGINE LOST POWER ON HIGHWAY @ HIGHWAY SPEEDS DOWN TO 15 MPH. WRENCH ICON SHOWS ON DASHBOARD. MADE WAY TO SHOULDER, SHUT OFF CAR AND 2X ATTEMPT RESTART. DROVE TO DEALERSHIP. REPLACED THROTTLE BODY ASSY. 8-25-2016-ISSUE HAPPENED FOR A 2ND TIME AS ABOVE @ HIGHWAY SPEEDS. THIS CAR HAS THE REPLACEMENT THROTTLE BODY ASSY. ON FREEWAY AGAIN AND SIMILAR DASHBOARD ICONS. CAR HAD TO BE TOWED TO DEALERSHIP. SERVICE SAYS THEY REPLACED THROTTLE BODY ASSY W/"UPDATED MODEL" PER FORD RECOMMENDATION.

Aug 31, 2016

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

MY CAR IS FORD EDGE 2015 WITH ONLY 439 MILES ON IT. I WAS TURNING RIGHT WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I MANAGED TO DRIFT INTO A PARKING LOT TO STOP THE CAR.. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED ON THE DASH "FULL ACCESSORY POWER ACTIVE" AND THE GREEN LIGHT ON THE STARTER BUTTON WAS FLASHING. HAD TO PUT THE CAR IN PARK AND WAIT 2-3 MIN UNTIL I COULD SUCCESSFULLY RESTART IT. REQUEST RESEARCH HELP

Aug 21, 2016

VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING AT 70 MPH ON A BUSY STRETCH OF HIGHWAY, THE VEHICLE JERKED SLIGHTLY, A NOTIFICATION LIGHT (ORANGE WRENCH) CAME ON SAYING TO CHECK THE OWNER'S MANUAL, AND THE ACCELERATOR CEASED TO FUNCTION. I WAS ABLE TO NAVIGATE THE CAR SAFELY TO THE SHOULDER; HOWEVER, THE BRAKING FELT STRAINED AND THERE WAS NO ABILITY TO THROTTLE THE ENGINE AT ANY POINT. UPON STOPPING ANOTHER NOTIFICATION POPPED UP SAYING THAT "HILL ASSIST UNAVAILABLE". ONCE STOPPED, I TURNED THE ENGINE OFF AND LET THE CAR SIT FOR A COUPLE OF MINUTES. THE CAR RESTARTED (ALBEIT ROUGHLY), AND I WAS ABLE TO DRIVE HOME SAFELY. THE CAR IS CURRENTLY AT THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED. NO UPDATE HAS BEEN PROVIDED. THE ONLY FEEDBACK WE'VE GOTTEN WAS THAT THEY MAY "FIND NOTHING". THIS IS A VERY SERIOUS PROBLEM, AND I DO NOT BELIEVE THE VEHICLE IS SAFE TO OPERATE WITHOUT IDENTIFYING AND REPAIRING THIS ISSUE.

Jun 30, 2016

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT PLACED THE CHIP FROM THE STARTER BUTTON IN HIS POCKET. WHEN THE CHIP WAS SLIGHTLY BUMPED, IT OPENED THE TRUNK OF THE VEHICLE. AS A RESULT, THE TRUNK BECAME DAMAGED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC STATED THAT THE FRAME OF THE VEHICLE NEEDED TO BE REPLACED. THE DEALER DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,750.

Jun 14, 2016

SEATS,ENGINE

1 complaint

ISSUE 1: WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 85 DEGREES THE ENGINE SHUTTERS,ACCELERATES VERY SLOWLY AND THE ENGINE LIGHT FLASHES. THIS HAPPENS CONSISTENTLY ON SHORT AND LONG TRIPS WITHOUT ANY WARNING. ISSUE 2: VENTILATED/COOLED SEATS DO NOT WORK WHEN AMBIENT AIR TEMPERATURES ARE ABOVE 75 DEGREES.

Jun 10, 2016

EXTERIOR LIGHTING,STRUCTURE

1 complaint

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

Jun 02, 2016

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

THROTTLE BODY. FORD EDGE TITANIUM NEW CAR - HAVE FOR ROUGHLY 6 MONTHS - 10,000 MILEAGE DRIVING ON HIGHWAY DOING 65 - 70 MILES AN HOUR. CAR MAKES A BEEP NOISE AND A LARGE WRENCH APPEARS IN THE LEFT SCREEN ON THE DASHBOARD. NO ABILITY TO USE GAS PEDAL WHICH IS NOW LOCKED UP - CANNOT PRESS DOWN. CAR IS SLOWING DOWN. ONLY OPTIONS TO GO TO SIDE OF ROAD AND TURN OFF. CAR CAN BE RESTARTED. TAKE TO DEALERSHIP ASAP (HAPPENS AGAIN ON THE WAY - THIS TIME ONLY DRIVING APPROXIMATELY 30 MILES AN HOUR). DEALERSHIP SAYS IT IS THE THROTTLE BODY AND THEY HAVE ORDERED PART TO REPAIR. BEEN WITHOUT A CAR FOR A WEEK. STILL AWAITING FOR DEALERSHIP TO REPAIR.

Jun 01, 2016

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I PURCHASED A BRAND NEW 2015 FORD EDGE ON 12/29/15. ON JANUARY 19, 2016, THE ABS BREAK SYSTEM WENT OUT AND IT TOOK 2 WKS TO FIX.THIS HAPPENED WHEN I WAS 4 HOURS FROM MY HOME AND HAD TO LEAVE IT AT A DEALERSHIP THEN DRIVE 4 HOURS BACK TO GET IT. FORD COULD HAVE CARED LESS. YESTERDAY(5/24/2016),I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT (70MPH) WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DE ACCELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC. HOWEVER, STOMPING ON THE GAS PEDAL DID NOTHING TO INCREASE THE SPEED. THERE WERE CARS SLAMMING ON THEIR BRAKES AND SWERVING TO GO AROUND ME. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS AND 18 WHEELERS BEGAN SWERVING TO PASS ME ON THE RIGHT. IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THE POWER STEERING SEEMED TO BE LIMITED AS WELL.THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. I TURNED THE VEHICLE OFF AND BACK ON AND MADE IT TO MY DESTINATION. BUT, THIS HAPPENED A SECOND TIME ON MY WAY HOME IN THE DARK. I TOOK IT IN THE NEXT MORNING AND USED ALL BACK ROADS BUT EVEN AT A LOWER SPEED, THE SAME THING HAPPENED TWICE. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "THROTTLE BODIES" ON THE 2015 EDGE AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN DECEMBER OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS & LESS THAN 7K MILES LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING. FORD CUSTOMER SVC DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT COULD BE KILLED! WHAT IS WRONG WITH THEM? DOES SOMEONE HAVE TO DIE TO GET THEIR ATTENTION. I AM STILL EXPECTED TO PAY FORD MOTER CREDIT ON THE CAR. HOWEVER, I AM UNABLE TO DRIVE IT.ONCE AGAIN, DOES SOMEONE HAVE TO DIE?

May 25, 2016

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)

May 16, 2016

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

MY CAR LOST ACCELERATION AT 65 MPH ON THE HIGHWAY. INDICATOR LIGHTS ILLUMINATED AND AFTER PULLING OVER AND TURNING THE CAR OFF WAS ABLE TO ACCELERATE AGAIN. WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY WITH NO ACCELERATION. I WAS IN THE SLOW LANE, THIS COULD HAVE BEEN A POTENTIALLY LIFE THREATING SITUATION IF I WOULD HAVE BEEN IN A DIFFERENT LANE WITH FASTER MOVING TRAFFIC. AFTER THE CAR WAS TURNED OFF AND THEN ON AGAIN, WAS ABLE TO ACCELERATE. DROVE ABOUT 5 MILES TO TAKE THE VEHICLE TO THE DEALERSHIP AND LOST ACCELERATION COMPLETELY AGAIN. PURCHASED NEW IN DECEMBER 2015, CURRENTLY HAS 5222 MILES. THIS IS THE SECOND ISSUE WITH THE CAR. THE FIRST ISSUE WAS WITH THE BACK PASSENGER DOOR. IT WAS NOT ALIGNED PROPERLY AND SOUNDED LIKE AIR WAS COMING IN. HAD TO HAVE DOOR REALIGNED.

May 03, 2016

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

ON JANUARY 4, 2016 THE VEHICLE ENTERED A SAFE MODE IN THE MIDDLE OF TRAFFIC. WITHOUT NOTICE, WHILE IN MOTION AND IN THE MIDDLE OF TRAFFIC, THE VEHICLE SHUT DOWN; DEPLOYED THE EMERGENCY BRAKES; AND ATTEMPTED TO DIAL 911. IT NEARLY CAUSED AN ACCIDENT IN THE MIDDLE OF A BUSY INTERSECTION. WE PROMPTLY TOOK THE VEHICLE TO THE DEALERSHIP, WHERE THEY SAID THE ISSUE COULD NOT BE REPLICATED. THE REGIONAL REPRESENTATIVE AT FORD CUSTOMER SERVICE STATED THAT IF THE ISSUE COULD NOT BE REPLICATED FORD WOULD NOT BE ABLE TO DO ANYTHING ELSE. THE VEHICLE IS BRAND NEW, WITH AROUND 3000 MILES. WE ARE CONCERNED ABOUT THE VEHICLE AND FORD'S UNWILLINGNESS TO ADDRESS THE ISSUE.

Jan 05, 2016

2015 FORD Edge Problems & Complaints

Complaints by Component

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