2018 FORD Edge Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
701
Complaints Reported
Complaints by Component
ENGINE
285 complaints
Ford has a known problem with Ecoboost engines can leak coolant into the engine’s valves. This happened to our vehicle and we had to replace the engine due to misfiring cylinders. The check engine light kept coming on. We intially replaced all spark plugs and coils. Then after that didn't resolve the problem, the entire engine had to be replaced.
Dec 09, 2025
My ford edge has a problem where coolant mysteriously disappears a flood like it’s getting vacuumed into engine cylinders causing the engine to run rough with white smoke coming from exhaust. This is on my 2.0l turbocharged ecoboost engine and I have already seen other consumer reports about other having the same issue all over social media and Ford will not do anything about it and will charge you almost $10,000 dollars for something that was their fault. They made a mistake in creating the engine block and thus now many people are suffering because of this.
Dec 06, 2025
2.0L EcoBoost engine - while driving the 2018 Ford Edge with approximately 50K miles, the vehicle displayed a rapid overtemp condition and then a check engine light for a misfire on cylinder 2. Coolant was almost empty and I re-filled the resivoir and dealer reset the check engine light. This happened about two more times with the coolant resivoir along with multiple check engine lights for the #2 cylinder. Each time the Ford dealer reset the check engine light for the #2 cylinder but did not give information about why the coolant level was dropping to almost zero. I went to a different dealer who referred me to the Ford TCB 22-2229. I Spoke to Ford customer service directly and the engine long block was replaced at my expense since Ford would not pay for the repair.
Dec 02, 2025
The defect involves the engine block or cylinder head design, which allows engine coolant to intrude into the engine's combustion cylinders. Coolant mixing with the engine oil will cause a catastrophic failure and can lead to an engine fire. Ford has issued Technical Service Bulletins TSB 19-2346 but it does not cover any cost and no recalls have been issued. This is a known manufacturing defect in which Ford is taking no accountability.
Nov 26, 2025
2018 Ford Edge with 119K miles. Issue has been determined to be the known issue of coolant intrusion into the cylinders. The issue was noticed while stopped at a traffic light, vehicle started "reving" and showed RPM fluctuations. On two separate occasions, the vehicle lost all ability to accelerate while driving. It's also has white smoke coming out of the exhaust and has been losing coolant at an alarming rate. After multiple inspections and other attempted fixes (water pump replacement, spark plugs replaced, fuel pump replaced), it's been determined that the coolant intrusion is to blame. The vehicle is deemed unsafe to drive in the current state and extended warranty is no longer in affect due to the mileage.
Nov 22, 2025
+ 280 more complaints for this component
ENGINE AND ENGINE COOLING
122 complaints
The contact owns a 2018 Ford Edge. The contact stated that while driving and while starting the vehicle, the check engine warning light illuminated. The contact stated that the vehicle experienced rough starts. The engine misfired and had cylinder failures while driving. There was white smoke coming from the exhaust. Additionally, while driving, there was coolant leaking from the vehicle. The vehicle failed to perform properly. The contact stated that the failure was related tothe Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that further diagnostic tests were needed. The manufacturer was not contacted. The failure mileage was approximately 122,000.
Oct 31, 2025
See attached document for complaint.
Sep 04, 2025
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, while the vehicle was idling, the check engine warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,816.
Aug 21, 2025
The contact owns a 2018 Ford Edge. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where the spark plugs were replaced. The vehicle was then taken to the dealer for an oil change. The vehicle was taken to a friend, who determined there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
Aug 18, 2025
The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the cylinders. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 148,000.
Aug 12, 2025
+ 117 more complaints for this component
POWER TRAIN
35 complaints
Original transmission failed at 83,000km. August 2023. Replacement FORD crated transmission and new cooler installed at FORD dealership for a cost of approx $11,000 Canadian dollars failed 25 months later. Oct 2025. FORD would not honour 36 month advertised replacement parts warranty. Car was not abused and driven by retiree.
Oct 15, 2025
My 2018 Ford Edge (VIN [XXX] ) suffered a premature transmission failure at 105,415 miles. Just 389 miles earlier, Ford performed Customer Satisfaction Program 22N12 (flexplate/torque converter/pump replacement), for which I paid $1,669 as my 50% share. Less than two months later, the same dealer diagnosed the transmission as failed due to the forward clutch being stuck and quoted $6,955 for replacement. Ford’s maintenance schedule does not require transmission service until 150,000 miles, so this failure is premature and unreasonable. A transmission failure at highway speed could cause sudden loss of power, greatly increasing the risk of a crash. This issue appears related to Ford’s known flexplate defect (CSP 22N12) and raises concern of broader transmission reliability/safety problems in affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 16, 2025
I’m having an issue where there’s a sudden loss of all power while driving at highway speeds, forcing me to slowly move to a safe spot while trying not to get hit by other cars. Once I’m safely stopped, I have to turn the vehicle off and back on, and then the power is restored—but the problem can randomly happen anytime at speeds over 65–70 mph. No codes are showing. A repair shop couldn’t find the issue, and even the dealership says everything is fine and just tells me to keep driving it. Sometimes it happens twice in one day, and other times I won’t see it for a week.
Sep 15, 2025
The contact owns a 2018 Ford Edge. The contact stated that at start-up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the flex plate, flywheel, and transmission pump were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
Aug 21, 2025
The contact owns a 2018 Ford Edge. The contact stated that the power train, wrench, and check engine warning lights were illuminated. The contact stated that the transmission was slipping once the transmission was in 5th gear. The contact stated that while the warning lights were illuminated, the vehicle hesitated before accelerating, and the vehicle was struggling to drive forward. The vehicle was taken to the dealer and was diagnosed and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The clutch was repaired, but not the torque converter. The contact became aware of NHTSA Campaign 18V390000 ( Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,890.
Jun 27, 2025
+ 30 more complaints for this component
ENGINE AND ENGINE COOLING,ENGINE
27 complaints
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust and the check engine warning light illuminated. The contact parked the vehicle and inspected the vehicle. The contact noticed that the oil was milky. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire and a coolant leak into cylinder #1. The contact was informed that the coil packs needed to be replaced. The vehicle was not repaired. The vehicle was driven to the residence. The contact researched and determined that the symptoms indicated that the failure was caused by a blown head gasket. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated the vehicle was not drivable. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Jul 21, 2025
The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the vehicle was driving rough, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 100,000.
May 12, 2025
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was erratically shaking, and the check engine warning light was illuminated. The vehicle was driven to the shoulder of the roadway. The contact checked the coolant level, and the coolant lever was low. The coolant reservoir was refilled. The vehicle was driven to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.
May 08, 2025
The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that coolant was leaking into the cylinder and head gasket. The contact was informed that the engine needed to be replaced. The vehicle was then taken to a dealer and was diagnosed with engine failure. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was only able to be driven for short distances. The vehicle was driven to the dealer and the independent mechanic who were nearby. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.
Apr 21, 2025
The contact owns a 2018 Ford Edge. The contact stated that while driving approximately 65 MPH, the blinking check engine warning light activated along with the message "Engine Coolant Temperature High". The contact stated that after parking the vehicle, the vehicle was towed to the local mechanic and was later towed to the local dealer, who diagnosed the vehicle and determined that the coolant had mixed with the engine oil, causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was not covered under the Extended Warranty coverage for the failure. The failure mileage was 81,000.
Mar 21, 2025
+ 22 more complaints for this component
POWER TRAIN,ENGINE
21 complaints
The car has been having a chemical smell when it starts. I recently was driving from San Antonio, Texas to Austin, Texas and received a warning that my car was overheating. The warning went off immediately and I continued driving it. A few days later, I got an oil change and was told that I had no coolant in the vehicle. They filled the coolant for me. I continued driving the car. This week, the car was shaking pretty violently when I turned on the ignition. I proceeded to drive it and it drove normally. The following day, a check engine light came on. I took it in to see a mechanic that day and they confirmed that I had a coolant intrusion problem caused by the 2.0L Eco boost engine which is defective and allows coolant to escape into the engine injectors. Ford is not taking any responsibility for this and says that it is not under warranty so there's no programs they can offer me. Ford should issue a recall of this defective product to avoid injuries or accidents.
Sep 10, 2025
This car hesitates, engine light indicates misfire. Dealer confirms coolant leaking into the engine. I find out now this is a well known and widespread problem with Ford engines in this era. The car is unsafe to drive due to impending sudden and complete engine failure.
Aug 14, 2025
Computer error P0304 - misfiring in cylinder 4. Diagnosed with a coolant leak into the cylinder. Potential Safety Issues: Loss of Power: A misfire can cause sudden power loss, particularly during acceleration or at high speeds, increasing the risk of accidents, especially in traffic or on highways. Engine Stalling: If the misfire worsens, the engine may stall, leaving you unable to control the vehicle, which is dangerous in busy areas or intersections. Overheating Risk: Coolant intrusion into cylinder 4 (as noted in TSB 22-2229) can lead to overheating if the cooling system is compromised, potentially causing engine failure or fire hazards. Catalytic Converter Damage: Persistent misfires can overheat and damage the catalytic converter, potentially leading to a fire risk under the vehicle. Beyond this, it is my 17 year old daughter driving this car and she could be stranded some place unsafe due to not starting or in the middle of traffic while driving. It has been inspected by a mechanic to confirm the leak. Ford's issuing of a TSB on this issue (TSB 22-2229) - calls for a new engine. Ford knows they have made faulty engines in these cars and refuses to help cover the cost of replacement.
Jul 21, 2025
My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer’s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.
Jun 05, 2025
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly jerked with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings inside the torque converter, which caused the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Apr 29, 2025
+ 16 more complaints for this component
UNKNOWN OR OTHER
21 complaints
The back-up camera failed in August of 2024. The camera displayed a blank or distorted image (it changed as put in reverse) on the center display screen when the vehicle was put in reverse AND on occasion displayed a message on the center display screen that the rear-view camera is unavailable. The vehicle is available for inspection. THE REAR-VIEW CAMERA FAILURE REDUCED OR DISTORTED THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. This specific failure is under a current/new recall: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572. Yes, this vehicle was inspected AND repaired by Greenway Ford, 9001 E. Colonial Drive, Orlando, FL 32817 for which I paid them $1,260.02 on 8/28/2024. I do not recall any different warnings, messages or other symptoms other than those already described here within.
Sep 09, 2025
Panaramic sunroof cracked on inside portion of the vehicle, concerned it might shatter. There is also a crack on the outside portion. It Is over $1000 to replace. Alot of customers have complained about this issue and adding this one to it
Jul 19, 2025
The rear lift gate will not open and it operates some time and cannot be open at all and no warning lights come on
Jun 28, 2025
Recall Rattling, car won't start
Jun 18, 2025
2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED THE REPAIRS WERE MADE ON 12/19/2022.
Jan 09, 2023
+ 16 more complaints for this component
STRUCTURE
14 complaints
POWER LIFTGATE FAILURE Recently, I put my hand on car to steady myself while my wife got my walker from the back of the car. she closed the hatch, but I had not lifted my hand and my finger was caught by the hatch. My wife immediately pushed the button on the hatch but it would not open. She then tried the dash button. It did not open. she started the car and tried the button and the hatch did not open, but did release just enough to release my finger. What if had been alone. 30,000 get their hands in car doors each year. what if this were a child and the hatch would not open. There are times where the hatch WILL NOT OPEN! There is no way to open the hatch manually. This very SERIOUS. There must be RECALL and Ford must replace existing controls with fail safe controls
Jul 07, 2025
The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the driver's front door was opened, and the contact noticed a popping sound. The contact's husband inspected the vehicle and noticed that there were cracks within the door well where the check arm was connected. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall repair or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was concerned about the failure, because four grandchildren were regular occupants in the vehicle. The contact was afraid that the doors would detach while the grandchildren were inside the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,000.
Nov 13, 2024
The contact's daughter owns a 2018 Ford Edge. The contact stated that the dashboard was fractured near the front passenger's side air bag housing. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The Manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.
Oct 10, 2024
The contact owns a 2018 Ford Edge. The contact stated while opening the front driver’s side door, there was a squeaking sound and the contact had to hold the door to keep if from bending towards the front of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
Mar 07, 2024
On many occasions, rain pours through overhead lights and buttons when driving or sitting in a rain storm. Safety at risk to drive when raining inside car—very distracting also risk of shock because pouring through lights. A dealer has seen the car after incident. Not inspected by police or others. No warning.
Aug 02, 2023
+ 9 more complaints for this component
ELECTRICAL SYSTEM
13 complaints
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the key fob's low battery warning light illuminated. The contact stated that because of the failure, the key fob occasionally failed to unlock the doors. The contact was frustrated and fearful of driving the vehicle, and feared being locked out of the vehicle. The vehicle was taken to the dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The vehicle was taken to another dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Oct 09, 2025
I recently bought my car and the battery light was on when I test drove it. They told me to bring it back and they would fix it. That it was a sensor problem easy to fix. I have brought the car back multiple times. They put a whole new sensor system in, new battery, and just recently rebuilt the alternator. As I was driving the car home, the light went on again it comes on a few times in the day, and eventually goes off by itself. None of the mechanics know what to do now. I looked up on Google if there were any recalls on my car and read something about” the power supply cables at the starter, and the alternator may not have been properly secured, possibly resulting in an electrical arc. “ I’m thinking, possibly could this be it? The light that comes on says charging system service now in red and there is a picture of at battery. I do not feel safe, especially not knowing what the problem is.
Feb 05, 2024
The contact owns a 2018 Ford Edge. The contact stated that the engine cranked up but failed to start. The checking engine warning light was illuminated. The owner replaced the battery, but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to NHTSA Campaign Number: 18V548000 (Electrical System). The failure mileage was approximately 117,000.
May 24, 2023
Only have about 13600 miles on my 2018 Edge and the battery drains down about .5 v overnight. Could not start in in my garage after 4 days of sitting, charged it up and took it to the Ford dealer where they did a load test on the battery, it tested at 89%. I did a load test with a multimeter with the same results. Dealer told me to keep a trickle charger on it because I didn't drive it enough which was a poor answer. There is a NHTSA #18V54800 out there and a Ford recall #18S25 that does not include my SUV but it could have the same problem. Looking on line there are others with the same issues with the battery going dead just by sitting and in most cases changing out batteries was not the cure and it seemed Ford offered no resolve. If this is a problem caused by a loose connection or a short it could indeed become a bigger safety issue. My vehicle was built at the same plant as stated on the Ford recall # and it should be considered a safety issue for all Edges of the model year of 2018 made a that plant. I'm not sure this is my problem but I need to start somewhere noting that it's happened to others besides me. Thank you for any help in this matter
Dec 10, 2022
The contact owns a 2018 Ford Edge. The contact's husband stated the coolant was low and the check engine warning lights were illuminated. The contact's husband stated he would add coolant fluid daily. The contact took the vehicle to the local dealer, where she was informed the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
Oct 11, 2022
+ 8 more complaints for this component
EXTERIOR LIGHTING
12 complaints
The brake light in the rear spoiler stopped functioning.
Aug 17, 2024
The contact owns a 2018 Ford Edge. The contact stated that he had noticed a crack in the rear tail light bar located at the top edge of the hatchback liftgate. The contact stated that he had not hit any objects and had not noticed any impact marks. The contact stated that the crack was located in the middle of the tail light bar. The contact stated that when it rains the hatchback tail light fills with water and the contact was concerned that the water intrusion could lead to a short circuit. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear tail light assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Oct 12, 2023
Condensation build up in tail lights in which causes other drivers not to visibly see when braking during the day.
Apr 16, 2023
The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was purchased, she noticed water inside the taillights. The contact notified the salesperson at the dealer and was informed that the taillight did not need to be replaced. The taillight was replaced by an independent mechanic. The contact stated that the failure recurred. The manufacturer was contacted and a complaint was filed. The failure mileage was 71,990.
Jun 14, 2022
The headlights are so dim that the vehicle is almost unsafe to drive at night time. This is especially true while driving in rain or snow at night. I have different strengths of headlights nothing helps. My family is at the point of not wanting to ride anywhere with me in the vehicle at night time. This past weekend it was raining when we left family and driving 20 miles in rain and night on low beam my girlfriend said she will never ride again at night. We live in an area where deer and other animals are often near the road at night time. This 2018 Ford Edge has even me a military veteran almost too scared to drive the vehicle at night time!! PLEASE HELP make Ford remedy this problem before people die!!! There seems to be some sort of opaque lens in front of the low beam headlight bulb and it seems to make is so the low beam is unable to give the vehicle any good lighting on low beam at night time.
Dec 12, 2021
+ 7 more complaints for this component
ENGINE,ENGINE AND ENGINE COOLING
10 complaints
The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, there was a misfire and the check engine warning light illuminated. The vehicle was taken to the dealer where it was first diagnosed that a tune-up was needed then the vehicle was diagnosed as a failure with oil leaking into the head gasket, and the engine needed to be repaired. The final diagnostic test determined that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 72,000.
Jun 24, 2024
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking. An unknown message was displayed, and the check engine warning light was illuminated. The contact checked the coolant level and discovered that it was empty. The contact added coolant to the coolant reservoir; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 42,800.
Jun 04, 2024
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the Coolant Level Low message displayed, and there was white smoke coming from the exhaust pipe. The vehicle experienced rough idling. The contact pulled over and turned off the vehicle to cool down the engine. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 19-2346 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 130,000.
Apr 01, 2024
Ford Ecoboost 2.0 engine in my 2018 Ford Edge failed at 71,945 miles due to cooling leaking into cylinder #2. Engine started rough for about two weeks but leveled out after about 5 seconds. When the check engine light came on while my wife was leaving home, we stopped driving the car until I could get an appt with Conway Heaton Ford in Bardstown KY. There the engine was found to have coolant leaking into the #2 cylinder. Dealer said the car was unsafe to drive and the engine needed to be replaced. They would not return the keys to me due to the safety hazard the car had become. Engine was replaced on [XXX] at a cost of $6916.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 25, 2024
First indication of an issue was when the check engine light illuminated (2/1/2024). I took car to an independent repair shop who identified the codes as PO304 - misfire cylinder 4 and P0316 - misfire on start up. Borescope revealed coolant leaking thru #4 cylinder wall & cylinder #1 showing stream of coolant from cylinder head gasket. Ford TSB recommends long block engine replacement due to coolant intrusion in the engine. The car remained parked from 2/2/24 to 3/13/2024. 3/13/2024. On 3/13 I took the car to the local Ford dealership whose service department confirmed the original diagnosis. Safety issue - coolant intrusion into the combustion chamber could induce an engine fire or cause the engine to seize up while being driven. The car is still at the Ford dealership. The mileage when the CELcame on was 72944 miles. Current mileage approximately 72960. Toatal cost to repaired quoted at $ 9,110.01.
Mar 18, 2024
+ 5 more complaints for this component
SEAT BELTS
9 complaints
We have had 2 seatbelts in this vehicle fail. The drivers seat belt would not pull out all of the way and was replaced under warranty. The rear left (drivers side) seatbelt has now failed in a similar way. The belt is stuck retracted and will not pull out. The part is back ordered with no estimate of availability. I have never had a seatbelt fail and to have 2 fail on the same vehicle raises concerns.
Jan 06, 2025
The contact owns a 2018 Ford Edge. The contact stated that the retractor for the driver's side rear seat belt was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Sep 05, 2023
Driver seatbelt retractor sticks and strap will not come out only in situations where car heats up. After car cools down while in shade A/C or overnight it works. Having no seat belt causes a safety problem and a legal issue with mandatory seat belt use. Dealer in Ellijay Ronnie Thompson Ford confirmed the issue but said we would have to pay for problem-. This is a Ford Edge problem I have seen from other posts on line. Problem started about 3 months ago. This happened with no warning.
Aug 14, 2023
The contact owns a 2018 Ford Edge. The contact stated that the driver's side front seat belt failed to latch and lock securely as designed. The audible alert was sounded. The contact scheduled an appointment with the local dealer for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Jul 10, 2023
The seat belt on the driver's side front keeps getting locked up and won't release. I have to mess with the seat belt height adjuster to get it to work and sometimes it just doesn't which then makes my seat belt alert light and beep go off every few minutes. It's also against the law to go without my seat belt which is definitely an issue. I haven't even had this car for a year and I have not had any accidents nor did the car report I got when I purchased it state that there were any accidents on it.
Jul 05, 2022
+ 4 more complaints for this component
VISIBILITY
8 complaints
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact heard a loud explosion coming from the sunroof of the vehicle. The contact also stated that the vehicle vibrated, and the sunroof detached from the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 42,399.
Jul 09, 2025
The contact owns a 2018 Ford Edge. The contact stated while driving 40-50 MPH, she heard an abnormally loud sound coming from the sunroof before the sunroof glass panel cracked. The contact drove to her residence, where she noticed that the sunroof glass was significantly cracked. The vehicle was taken to the dealer, who informed the contact that they could not assist. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Apr 11, 2023
The contact owns a 2018 Ford Edge. The contact stated that a crack extending approximately 4 feet had developed in the large glass sunroof panel. The contact indicated that no object had struck the sunroof to cause the crack. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 74,600.
Feb 27, 2023
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000. The contact had taken the vehicle to be repaired and used a rental car during that time.
Sep 12, 2022
The contact owns a 2018 Ford Edge. The contact stated that the front windshield wipers failed to operate intermittently. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V250000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Apr 22, 2022
+ 3 more complaints for this component
WHEELS
7 complaints
The contact's wife owns a 2018 Ford Edge. While the contact’s wife was pulling into the driveway, the contact heard an abnormal hissing sound coming from the rear passenger’s side tire. The contact used a set of pliers to remove a stone from the tire, causing the tire to deflate. The contact attempted to replace the tire and discovered that the lug nuts were swollen, preventing the lug nuts from being removed. The contact called his son and was able to use other tools to remove the lug nuts. The spare tire was placed on the vehicle, and the vehicle was taken to an independent mechanic who acknowledged the lug nut failure and referred the contact to the dealer for assistance. The lug nuts on the other wheels were also swollen. The dealer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Nov 05, 2024
Lug nuts swelled
Jun 24, 2024
The contact owns a 2018 Ford Edge. The contact stated that upon taking the vehicle to the dealer for regular tire maintenance, he was informed that the lug nuts were defective. The contact stated that it was suggested that the lug nuts be cut off and replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,500.
Mar 11, 2024
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was at the dealer for routine maintenance, he was informed that the lug nuts were swollen. The dealer replaced the set of lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.
Jan 08, 2024
The lug nuts are bulging and won't come off which as needed then the wheel can't as well. Just had new tires put on which the shop had to destroy one to get the wheel off. If a flat tire occurred I would not be able to take off a wheel and change it. I have heard this is a problem on the design for many Ford vehicles.
Nov 30, 2023
+ 2 more complaints for this component
VISIBILITY/WIPER
6 complaints
Rear window shattered without any warning or contact. Car was not running at the time.
Nov 13, 2025
Windshield wiperblades motor out not working. On wiper blade makes a noise the other wiper blade comes up and doesn't go back down
Feb 10, 2024
Sun/panoramic glass roof shattered for no reason.
May 19, 2021
MY SUN ROOF GLASS CRACKED SPONTANEOUSLY. THE VEHICLE WAS STATIONARY.
Jul 20, 2020
REAR WINDOW SHATTERED WITHOUT WARNING AS VEHICLE WAS IN MOTION. SPEED WAS LESS THAN 15 MPH WHILE EXITING A PARKING LOT, APPROACHING STOP SIGN. WINDOW GLASS RAINED INTO VEHICLE IN SMALL PIECES. VEHICLE HAD ONLY 22,000 MILES WITH EXTENDED WARRANTY. FORD REFUSED TO COVER REPAIR. ATTACHED PHOTOS SHOW EXTENT OF GLASS LOSS AND SIZE OF PIECES.
Oct 05, 2019
+ 1 more complaint for this component
SERVICE BRAKES
6 complaints
Master cylinder going bad. Pedal goes to the floor. All 4 pads rotors calipers have been replaced within the last year.
Aug 05, 2025
THERE IS A RECALL FROM FORD LAST AUG 11. 20V-469 THAT HAS US WORRIED FOR 8 MONTHS AND WE HAVE CONTACTED OUR FORD DEALER AT LEAST 5 TIMES WITH NO ANSWERS FOR A RESOLATION YET. WHEN WILL THIS BE RESOLVED?
Apr 21, 2021
FORD NOTIFIED OF THIS PROBLEM ON 8-19-20 AND PROVIDED THE FOLLOWING STATEMENT: FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO PRODUCE PARTS FOR THIS REPAIR. WHEN PARTS BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE (PARTS AND LABOR). PARTS ARE ANTICIPATED TO BE AVAILABLE 4TH QUARTER 2020. TODAY IS APRIL 16, 2021
Apr 16, 2021
I WAS DRIVING ON THE INTERSTATE AND TRAFFIC WAS HEAVY WITH SPEEDS CONSTANTLY CHANGING. I WAS KEEPING WHAT I THOUGH WAS A SAFE DISTANCE BUT WHEN THE CAR IN FRONT OF ME COMPLETELY STOPPED AND I HIT MY BRAKES, MY VEHICLE SLID INSTEAD OF STOPPING RESULTING IN ME HITTING THE VEHICLE IN FRONT OF ME. WOULD THIS BE ASSOCIATED WITH THE BRAKE RECALL?
Jan 28, 2021
A CLIENT OF OURS WANTS TO FILE A COMPLAINT ON THE 2018 FORD EDGE RECALL. CLIENT WOULD LIKE FORD TO KNOW THAT THEY ARE NOT WORKING WITH THEIR SUPPLIERS FAST ENOUGH TO PRODUCE THE NECESSARY PARTS AND THEREFORE CAUSING A DELAY IN THE REMEDY OF SAID RECALL. THE CLIENT WOULD ALSO LIKE TO NOTE THAT THIS IS CREATING A SAFETY CONCERN FOR THE USER.
Dec 01, 2020
+ 1 more complaint for this component
STEERING
6 complaints
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed and making a right turn, the vehicle lost motive power and the steering wheel locked. The traction control warning light was illuminated, and the message "No Hill Start Assist" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rack and pinion system had failed and needed to be replaced. The contact stated that the rack and pinion was previously replaced; however, the failure persisted. The vehicle was not repaired. No further information was provided. The manufacturer was not made of the failure. The failure mileage was approximately 116,000.
Oct 18, 2024
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the steering wheel turned 45 and 90 degrees while the vehicle was going straight. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering wheel and module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair but provided no assistance. The failure mileage was approximately 118,000.
Aug 06, 2024
The contact owns a 2018 Ford Edge. The contact stated while reversing out of the driveway at approximately 2 MPH, the steering wheel was very difficult to turn to the left or the right. The contact stated that the "Steering Fault - Service Required" and the "Service Advancetrac" warning lights were illuminated. The contact turned off and restarted the vehicle however, the power steering functionality was not regained. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was 56,272.
Jun 20, 2024
Adaptive steering fault and steering wheel is off center when driving. Ford dealer can’t figure out problem. A serious safety concern.
Apr 02, 2024
The steering wheel will click softly and act like it skipped a tooth on a gear. I am told I could lose steering control all together and its possible to just lock up as I'm driving which could lead to an accident or worse. Estimated repairs are from $2300.00 to $ 3000.00 + taxes. From research it appears this has been a problem across multiple models of Ford products from the time this system was initially installed back in 2008.
Jul 03, 2021
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
6 complaints
The contact's mom owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Sep 21, 2022
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Lindsay Ford (11250 Veirs Mill Rd, Wheaton, MD 20902) were made aware of the issue and informed the contact that parts were not yet available. The contact attempted to contact the manufacturer but was not able to speak to a representative. The contact had not experienced a failure. Parts distribution disconnect.
Sep 07, 2021
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Jul 13, 2021
The contact owns a 2018 Ford Edge. The contact stated while driving 35 mph and depressing the brake pedal, the vehicle continued moving forward. The contact stated there was no warning light illuminated. The contact stated she continued to depress on the brake pedal to the floor and the vehicle slowed to a stop. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer twice and it was confirmed that the part was not yet available. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 10,000.
Jun 01, 2021
TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VERNER-CADBY INC (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE IN 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Nov 12, 2020
+ 1 more complaint for this component
BACK OVER PREVENTION
5 complaints
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Nov 13, 2025
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.
Nov 12, 2025
The contact owns a 2018 Ford Edge. The contact stated that while reversing, the camera screen was blank. The sensor was not beeping. The contact stated that the USB was inoperable. The contact received notice of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The unknown local dealer was contacted and informed the contact that a second letter would be mailed when the parts were available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000.
Oct 29, 2025
The contact owns a 2018 Ford Edge. The contact stated while attempting to reverse, the rearview camera failed to display an image. The contact stated that the failure only occurred during hot weather conditions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to report the failure to the NHTSA Hotline. The approximate failure mileage 89,870.
May 28, 2025
The contact owns a 2018 Ford Edge. The contact stated that while passengers were walking behind the vehicle, the back over prevention system failed to activate. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the audio unit needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to another local dealer Bergstrom Ford Lincoln of the Fox Valley (525 S Green Bay Rd, Neenah, WI 54956, (800) 404-1138) but vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure. The contact was referred to NHTSA for assistance. The failure mileage was 11,000.
Aug 03, 2021
AIR BAGS
5 complaints
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.
Oct 21, 2025
I had a wreck in my 2018 ford edge. I hydroplaned. I got a concrete wall of a bridge. My front bumper was off. Under both headlights my car was demolished. Rear bumper and back hatch hit a metal railing My steering wheel airbag did not deploy. The only airbag in the whole car that deployed was underneath the steering wheel.
Jun 23, 2023
The contact owns a 2018 Ford Edge. The contact stated while driving unknown speed, another vehicle struck the contact head-on, damaging the front end of the contact's vehicle. No air bags deployed. The contact struck his head causing several injuries and sought medical attention. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was contacted, and case was filed and advised to contact the NHTSA Hotline. The failure mileage was 260,000.
Apr 03, 2023
Driving on road, person ran a stop sign, and I hit them. Main airbag(s) did not deploy, causing me injury. Knee airbag did deploy.
Sep 27, 2022
The contact owned a 2018 Ford Edge. The contact stated that while making a right turn at approximately 5-7 MPH, another vehicle coming from the left lane crashed into her driver's front side door, causing her vehicle to crash into a wall. The air bags deployed upon impact, and the driver's side knee air bag cut her right ankle and fractured it in half. The contact was transported by ambulance to the hospital and had emergency surgery on her right ankle. A police report was filed. The vehicle was towed to the tow yard where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 45,488.
Sep 15, 2022
FUEL/PROPULSION SYSTEM
4 complaints
When refueling and the engine is on the revolutions (rpm) go up and down and then engine will turn off by itself. It then takes 2 to 5 minutes to restart engine and then you have to raise the rpm’s until it’s drivable. During this process you can also smell fuel from gas tank area.
Dec 04, 2024
The car has difficulty staying started after filling up with fuel. It does settle out but it is getting worse.. Today, it shut off while moving after just being filled up. Apparently, the fuel purge valve is going bad. This should be a recall of some sort since it seems to be a common problem with this vehicle. An expensive problem.
Dec 02, 2022
THE 2018 FORD EDGE HAS A PROBLEM WITH THE FUEL TANK THAT IS YET TO BE ADDRESSED. WHENEVER I PUMP GAS INTO THE TANK, THE CAR WILL NOT START UNTIL AT LEAST 15 ATTEMPTS. THIS PROBLEM SEEMS TO BE BECAUSE THE TANK WHICH HAS NO CAP DOES NOT CREATE ENOUGH SUCTION PRESSURE FOR THE ENGINE TO PULL THE GAS. WHENEVER GAS IS NEWLY PUMPED, THE ENGINE SEEMS TO PULL AIR, AND WILL NOT START. THE TANK SEEMS TO BE UNABLE TO BLEED OUT AIR OR MAYBE WILL NOT CREATE THE RIGHT PRESSURE UNTIL THE TANK CREATES ENOUGH PRESSURE FOR THE GAS TO FLOW WELL INTO THE ENGINE. THIS IS A SERIOUS PROBLEM THAT FORD COMPANY SEERM NOT TO BE AWARE OF OR MAYBE THEY ARE AWARE AND JUST NOT ADDRESSING IT OR JUST A FACTORY FAULT. WHATEVER IT IS, THIS ISSUE NEEDS TO BE ADDRESSED BY A RECALL PLEASE
Aug 29, 2020
CAR WAS IN MOTION ON A PAVED STATE OF NEBRASKA HIGHWAY. I HEARD A LOAD POP, DID NOT SEE ANYTHING IN ROAD OR FEEL THAT THE CAR HIT ANY KIND OF ROAD HAZARD. WAS TWO MILES FROM HOME, NO WARNING LIGHT CAME ON. WHEN PARKED I DID SMELL GAS BUT COULD NOT DETERMINE WHERE IT WAS COMING FROM BECAUSE THERE WAS A LIGHT RAIN. IN THE MORNING ALL FUEL HAD DRAINED OUT ON THE GROUND AND DOWN THE STREET. HAD IT TOWED TO SHOP, THEY FOUND A HOLE IN THE GAS TANK AND DETERMINED IT WAS A ROAD HAZARD COLLISION. FORD SEEMS UNABLE TO PROVIDE A REPLACEMENT TANK AND IT APPEARS IT WILL LIKELY BE MONTHS BEFORE THEY CAN GET ONE IN. JUST CONCERNED THAT THIS TANK MAYBE PRONE TO HOLES CAUSED BY PERHAPS JUST A ROCK BEING THROWN UP UNDER THE TANK. THIS COULD HAVE BEEN A VERY BAD SITUATION AS I AM A SMOKER AND OFTEN SIT IN MY CAR AND HAVE ONE BEFORE GOING IN THE HOUSE. I AM ALSO CONCERNED THAT FORD CAN'T PROVIDE A REPLACEMENT TANK, AND SEVERAL PLACES I HAVE CHECK SAY THE TANK FOR THIS CAR HAS BEEN DISCONTINUED. POSSIBLE PROBLEM WITH THE EXISTING TANK THAT THEY ARE NOT DISCLOSING. WHY SHOULD IT TAKE 3 MONTHS TO GET A REPLACEMENT GAS TANK?
Jan 23, 2020
ELECTRICAL SYSTEM,BACK OVER PREVENTION
3 complaints
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed both the forward and rearview images simultaneously. In addition, the contact stated that the buttons on the infotainment system were lagging and were sometimes inoperable while pressed. The vehicle was taken to an unknown dealer, where the contact was informed that the failure was related to an unrepaired recall. The dealer declined to inspect the vehicle at the time. The vehicle was not diagnosed or repaired. The contact later received a call from the dealer to schedule the recall repair for June 2026, when the parts were scheduled to be available. The contact stated that the vehicle was unsafe to drive with the forward and rearview images displayed on the infotainment system screen simultaneously, and the contact could not wait until June 2026. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, but no assistance was provided. The contact was informed that the failure was not related to the unrepaired recall. The failure mileage was approximately 74,000.
Nov 28, 2025
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware that the rearview mirror and the instrument panel were inoperable. The contact stated that the rearview image appeared blank, and the instrument panel appeared blank while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the APIM module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000.
Jul 16, 2025
APIM Module needs replacing. Screen keeps going black, does not work after trying to reset. Took to dealer and stated it does not work. THIS IS A SAFETY ISSUE!! No contols no navigation, cannot adjust heating, defrost and no rearview camera. makes it difficult to drive. Was told screen needs replacing too with this defect. There are many web reports of same issue with ford and they should be responsible for this repair
Jan 02, 2023
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
The problem began in early August 2025 when the check engine light came on and the vehicle misfired. A Ford mobile technician inspected it before 8/23/25, confirmed Diagnostic Code P0303 (Cylinder 3 Misfire), but said it was likely just a bad ignition coil. Based on that, I went to Midas on 8/23/25 for a tune-up and coil check. On 9/29/25, the check engine light returned and for the first time the coolant over-temperature warning illuminated. Midas confirmed coolant intrusion into Cylinder 3: borescope and pressure test showed leakage, leak-down test failed with air entering the coolant reservoir, and visible coolant loss was present. At 80,445 miles, the engine was deemed unsafe and required full replacement. Hawk Ford confirmed no warranty extensions or programs applied. The repair cost was $10,500 out of pocket. This defect matches Ford TSB [XXX] , is widely reported in EcoBoost engines, and creates a serious safety risk since the vehicle misfires, overheats, and may stall while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 18, 2025
Coolant leak into cylinder causing engine to misfire, caused by warped cylinder head. Chapman Ford and CarShop have inspected and confirmed this issue and have indicated it is a common, recurring issue with Ford engines. Ford issued a service bulletin about this specific problem in 2019. In August 2019, the engine light went on, “misfire in cylinder #2”.
Oct 03, 2024
My check engine light was on and my car would shake and vibrate upon staring the engine. I was running low on coolant when I shouldn’t be despite no signs of leaking on the ground. I took it to an authorized shop by Carfax, it’s Autotech in O Fallon, MO. They ran diagnostic tests and the codes were P0302 and P0316, which apparently are common issues with Ford Edges between 2015-2018. The shop owner said it’s normal for these cars even with low miles to end up needing a new engine bc of how Ford built them to where there are cylinder misfires causing coolant to leak into the engine causing engine failure. I asked why there were no recalls on this known issues and he assumed it must be bc no one died yet. I have since been reading thread after thread online of customers having this same issue and needing a new engine some even after only 25,000 and 50,000 miles. I bought my car used less than a year and a half ago with 59,000 miles on it and was not offered a warranty, which I know no why, they probably knew of the issue and the dealership didn’t want to be on the hook to cover a new engine. So now I’m stuck with an unsafe car to drive or shell out $9000 on a new engine that will fail like others who had theirs replaced only to have the same thing happen. I love my car and don’t want to give it up. How can Ford take ownership of their poor design flaw that is causing this to happen and put us at risk of being stranded or worse when our engine blows? Ford tough…how so? These cars are worthless after only 25,000 for some. For me I only got 15000 miles out of my car that I still owe $17,000 on and now I’m told I have to pay almost $10,000 to replace the engine for their design flaw that they have known for years is a major issue? There are lawsuits for this issue. There is class action in California for this issue. How can they get away with this? I’m stranded right now and I can’t afford to fix it and nor should I have to. Ford should be held accountable, not me.
Sep 17, 2023
ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
The car felt hard idling after putting gas in it or it hesitates to start. The engine light came on after.
Apr 18, 2025
Symptoms: Coolent level would go low; White smoke from exhaust; Vehicle would run rough; Coolent was in cylinder; and Check engine light would indicate. I took vehicle to my local Ford dealer. I was told this is a known issue with my vehicle and that the engine needed replaced. See previous Complaint # 11558954
Dec 06, 2024
While driving at normal speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced code:P0456 indicating (EVAP System fault). Additionally, the vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and I contact was informed that the VIN was not included in a recall. The failure mileage was approximately 63,000.
Jan 25, 2023
TIRES
3 complaints
The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the TPMS randomly became inoperable. The contact continued to receive random false notifications and alerts. The contact stopped and checked the tires on several occasions. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted by mail, and opened a case, but no assistance was provided. The failure mileage was approximately 52,839.
Oct 06, 2023
We noticed washing the car today. This date being April 10, 2022. That all the tires mounted on our vehicle has cracking on all the side walls and tread. We are concerned that this may be a very serious safety issue. We just purchased this vehicle about 2 months ago as a used vehicle from a dealership. The miles on this vehicle is 28, 677. Please give us a response as we need to know what to do in this situation. Thank you!
Apr 10, 2022
Clear day at 5pm. Traveling at 65mph on highway when my rear passenger tire suddenly went flat. There was no debris in the road prior to this. After changing the tire I noticed that the inside sidewall had blown out. The tire size is 245/60R18 105H. Dynapro HP2
Mar 29, 2022
SEATS
3 complaints
The contact owns a 2018 Ford Edge. The contact stated that the driver’s and passenger’s side seat adjustment rails had sharp edges. Due to the seat tracks sharp edges, the contact punctured her left leg on the track upon entering the vehicle. The contact sought medical treatment for her injury and was treated for an infection to the wound on her left leg. The contact went to the dealer and notified them of the issue. The dealer decided to place tape on the edges of both seat adjustment tracks to prevent any further injuries. The manufacturer was notified of the failure but offered no further assistance. The vehicle was not repaired. The failure mileage was unknown.
Jun 11, 2021
I HAD MY HEATED SEATS ON FOR A TRIP TO MY MOTHER'S. WE STOPPED EVERY 2 TO 3 HOURS FOR GAS AND BREAKS. 12 HOURS INTO THE 14 HOUR TRIP I STARTED FEELING PAIN ON THE BACK OF MY LEGS. I CHECKED ON OUR NEXT BREAK AND SAW BLISTERS FORMING ON THE BACKS OF MY LEGS. BY THE TIME I HAD ARRIVED MOST OF THE BLISTERS HAD POPPED. CAR WAS IN MOTION.
Dec 23, 2019
WHILE ON A 2 1/2 HR TRIP ON THE HIGHWAY, THE HEATER IN THE DRIVER'S SEAT GOT SO HOT I HAVE SECOND DEGREE BURNS ON MY UPPER LEG AND BUTTOCK. SO FAR, IT HAS REQUIRED TO VISITS TO MY DOCTOR FOR TREATMENT. THE MANAGER AT THE DEALER WHERE I PURCHASED THE VEHICLE TELLS ME HE HAS NEVER HEARD OF A HEATER GETTING THAT HOT, AND DOES NOT BELIEVE THAT IS HOW I WAS BURNED. THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT AND THEY WILL NOT DO ANYTHING TO ENSURE IT DOES NOT HAPPEN AGAIN.
May 28, 2019
SEAT BELTS,ENGINE
2 complaints
Engine has coolant intrusion Drivers seat belt will lock periodically
Jul 25, 2025
I have a 2018 Ford Edge that radiator fluid has leaked into the cylinder causing the vehicle to malfunction. Ford knows about this problem and refuses to do a recall. Also, I have a seatbelt that hasn’t worked in years and needs replacement. I contacted Ford years ago and have been told repeatedly that it’s on back order.
Sep 24, 2024
UNKNOWN OR OTHER,ENGINE
2 complaints
I brought in my vehicle for regular service (I.e., oil change) on June 2nd and all was well though i did get my rear brakes done. By June 19th, my check engine light came in and when I brought in my vehicle later that same morning, I was informed coolant had leaked into the engine, now requiring an entire engine replacement which I was told would cost 8500. I have since learned this is a fairly common issue is this model ford edge with eco boost engines and am appalled ford has not issued a recall for this defect.
Jun 27, 2025
I first noticed the sound of water running in the dash each time I started the car. At that time I don’t recall an engine light on. It would sound like bubbles and water running for 10 seconds or so and then it would go away. That lasted a while before I was driving home from work and on two consecutive mornings my car lost acceleration power. This is dangerous in that I have to cross traffic on a busy road and had I tried to go quickly between cars I definitely couldn’t have moved to get out of the way. Each time this happened I pulled over and restarted the car and was able to get home. While waiting for my appointment with ford my car overheated and I got an engine overheat prompt. This was in the middle of summer and I had my two kids in the car. I drove to an auto zone and my dad met me to help add more coolant. At first glance it looked low, but once he opened the cap it bubbled up to appropriate levels. So overall we didn’t add too much coolant. I took it into ford and they told me I had an engine coolant leak into the main block and I had to replace my entire engine out of pocket. My car was at ford for 30 days waiting for replacement and the installation.
Sep 02, 2024
STEERING,FORWARD COLLISION AVOIDANCE
2 complaints
The adaptive steering fault light came on. My steering wheel is slightly turned to the right. I took it into the dealership for service and troubleshooting for this issue. As far as I can tell, there is not a recall for this issue, however I am reading about numerous incidents where this is happening in particular with the Ford Edge. The part is back ordered and the repair quote is $4,090, which is outrageous. In the interim, I was advised not to drive the vehicle because it could completely fail. I am completely disappointed in Ford. I bought my 2018 Ford Edge used and I love the car, but a $4k repair for a 6 year old car with about 55k miles is outrageous. Ford should issue a recall for this problem.
Nov 02, 2024
About a week and a half ago, we started getting an error message that the Adaptive steering fault requires service. We contacted our local Ford dealer who says it could be an electrical issue. But can't see us until Nov 1st. Additionally ,when driving straight, the steering wheels ( Ford logo) is turned to the left. It is worrisome but the dealer says it's safe to drive. I don't think so. In doing our research,we've found that this seems to be an issue. I shouldn't have to pay for theses repairs whether through my pocket or through my extended warranty. Which will be out of pocket either way, because I pay for this through my car note and would have a deductible.
Oct 20, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the exterior light housing assemblies were filled with water. The contact stated that the lights became inoperable. The vehicle was not taken to the local dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified on the failure. The approximate failure mileage was 50,000.
Sep 27, 2024
THE HEAD LIGHTS ARE ALWAYS ON A DIM MODE. I HAVE CALLED THE DEALER AND THEY HAVE SAID THAT'S AS BRIGHT AS THE LIGHT GET. I ALSO LOOKED UP IF OTHER OWNERS AND DRIVERS ARE HAVING TROUBLE WITH THEIR HEAD LIGHTS. IT IS VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE YOU CAN'T SEE EITHER SIDE OF THE ROAD. I HAVE ASKED MY DEAL WHAT IT WOULD COST TO HAVE BRIGHTER BULBS PUT IN. THEY TOLD ME THAT FORD DOESN'T HAVE BRIGHTER BULBS. I WAS TOLD THAT IT WAS GOING TO COST ME $399.00 TO HAVE THEM BUY OUTSIDE OF FORD AND HAVE THEM PUT THEM IN FOR ME . PLEASE LOOK INTO THIS AS IT SEEMS TO BE A ISSUE FOR A FEW YEARS. THANK YOU I LOOK FORWARD TO HEARING FROM YOU. [XXX] CELLPHONE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 07, 2018
POWER TRAIN,ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the engine started to overheat. The contact was able to move the vehicle to the shoulder before taking the vehicle to the dealer. The dealer determined there was a crack in cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Apr 04, 2024
coolant leak into engine cylinders 2018 Ford edge ecoboost engine ford dealer said vin # not under recall but know design flaw across the board with engine
Nov 15, 2023
FUEL SYSTEM, GASOLINE,ENGINE
2 complaints
The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled while approaching a stop light. The vehicle continued to stall when it came to a stop. Several unknown warning lights were illuminated. There was an abnormal fuel odor was detected on the interior of the vehicle. A message that the accessories were available was displayed. The vehicle was taken to an independent mechanic, who checked the battery. The contact called the local dealer, who informed the contact about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was referred to the NHTSA Hotline. The failure mileage was approximately 53,000.
Mar 06, 2024
The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 46,000.
Oct 17, 2023
UNKNOWN OR OTHER,STRUCTURE
2 complaints
The car trunk will not latch right and also has problems with latch closing and won't stop even if something is under it. I've had the trunk hit me in the head twice and continued to close and also broke items in the car.
Aug 29, 2023
Floor board got flooded with water! The back seam that is in the roof is faulty. The seam is above opening when lift gate is up ( not the seal around the gate). Front, midde and compartment with the spare was drenched. Water ran down the pillars ( nose was angled up). Ford refused to give any assistance. My concern is all the electrical components can be dangerous and the possibility of mold on the inside. Our 3/36 warranty has expired 4,000 miles ago and out on the time by around 6 mos. We have owned the ford less than a year and it has a clean history report. This is a part that should seal the roof. We have never touched it and until pointed out, wasn't aware of it. Other owners should be aware of this. What other damages can not be seen?
Mar 11, 2022
ELECTRICAL SYSTEM,ENGINE
2 complaints
2018 Ford Edge with a little over 25000 miles and serviced at the dealership it was purchased from. The battery will drain to less than 5 volts overnight for no apparent reason. Unit is on its second battery and it test fine. The issue is not consistent, sometimes it will happen only after a couple of months, othertimes after a few days between occurances. Its appears when when the car if turned off, something in one of its many computers is not shutting down all the required systems allowing the battery to drain overnight. Short of installing a battery disconnect switch, I', running out of ideas. Neither my wife of I feel safe driving the car, since it may leave us stranded.
Jul 04, 2023
FIRST THE CAR STARTED TREMBLING WHEN TURNING ON AND LOOSING POWER , IT CONTINUES TO GET WORSE , CHECK ENGINE LIGHT CAME ON I TOOK IT TO GET CHECKED AND IT WAS OFF. THEN EVENTUALLY IT CAME ON FLASHING, I LEFT IT IN PLACE TO GET CHECKED . THE MECHANIC TOLD ME IT WAS NOT WORTH IT TO FIX IT , IT WAS DAMAGED BEYOND REPAIRABLE . I'M NOT EXACTLY SURE WHAT HAPPENED BUT I HAVE THE REPORT .
Jul 14, 2020
SUSPENSION
2 complaints
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, there was a vibration heard and felt coming from the rear-end of the vehicle. The contact stated that the vibration was intermittent; however, while driving over a bump or rough patch on the road surface, the rear-end would begin sway as if the vehicle was hydroplaning. The contact stated that the feeling of loss of control was made worse while the Lane Keep Assist feature was activated. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.
Dec 27, 2022
WHILE MAKING A LEFT ONTO A VIADUCT THE BALL JOINT SEPARATED CAUSING THE VEHICLE TO CONTINUE TO TURN (SHARPLY) INTO THE BARRIER WALL.
Oct 30, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
The power liftgate has stopped functioning. After changing the alternator because of a voltage regulator error code and replacing the batteries, the power liftgate continues to not work. If the battery is disconnected, when reconnected the power liftgate will work only once. When trying to engage the feature, the liftgate will attempt to unlatch and lift however, the hatch does not open. Fuses have also been changed. the power liftgate feature has to be disabled in order to properly use the hatch. No one has been able to find a correction for this issue with not only the Edge's but its sister model by Lincoln. Many complaints of the liftgate opening and closing on its own. The liftgate not operating properly removes an access point of not only convenience but more importantly safety. If there were an accident, the liftgate not opening properly would not allow for passengers to remove themselves from the vehicle if that were the only exit point in a crash. Outside of the listed inspected components, the only other option is to have the entire electrical system inspected. At the price point this vehicle is offered on the market, many owners would not have the means to pay the dealership or a private repair shop to take apart their entire vehicle.
Jun 05, 2022
The rear hatch, yes it's available for inspection. It closed on me while trying to get items out of the back of the SUV. I opened the hatch from the drivers control panel leaving the car running in park, then tried to get items out of the back. While I was under the hatch it closed on me. I was unable to stop it from coming down on my back/shoulder despite pushing back against it with my arms against the floor. I ultimately had to jump into the back of the vehicle where the hatch closed on my foot and locked. I tried to open it again using the push button on the outside of the hatch, it closed again, I was unable to stop it from closing and locking again while trying to lift it from the outside. It did this four times in a row. The only "unusual" thing was that this was during an ice storm. I have tried to reproduce it several times since with no luck, also there are no freezing temperatures now. No, I have not taken it to a dealership yet but will this week. I do not know if there were warning lights since I was in the back of the vehicle, but it did sound the tone that you hear when the lid is closing by its own power luckily which alerted me that it was closing. This has never happened, it closed with force four times, and I was unable to stop it
Feb 06, 2022
SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION
1 complaint
The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for the recall repair were not yet available. The contact did not understand how the recall was initiated without the parts being available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
Oct 09, 2025
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Sep 29, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
Now have had my battery replaced twice for some weird reason my car keeps dying when nothing appears to to have been left on inside the vehicle. My Ford edge titanium 2018 has the settings that shit down the wngine with a 30 second shut down and same with anything left in it shuts it off. So why is my car constantly dying with a new battery is my vehicle pat if the 80 something Ford edges that has connection issues with the alternator etc. please help with already two recalls that my vehicle has but can’t be replaced due to parts not ready for repairs by ford. Help!!!
Sep 12, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this did not catch fire. Ford knows the issue and will not put out a recall. Very dangerous and disgusting business practice.
Aug 27, 2025
SERVICE BRAKES, AIR,POWER TRAIN,TRACTION CONTROL SYSTEM
1 complaint
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
Aug 05, 2025
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,AIR BAGS
1 complaint
The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.
Jul 14, 2025
STEERING,LANE DEPARTURE
1 complaint
We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees so the straight position was now 12 and 6 vs 3 and 9, I tried to shut the vehicle off and restart it and no change in steering wheel position. There was also an adaptive steering error on the dash. Another issue with this was that you could no longer see the speedometer as the steering spoke was covering it, we drove to the closest Ford dealer from where we were and we were told they didn’t have time to look at it on that day. I confirmed with the cashier that they were sending us away with a vehicle with a steering issue and the cashier once again just said they could not look at it on that day which I was not asking them to do I just wanted to leave it and go off in a loaner that I was able to get under the extended warranty. We went to the second ford dealer that was closer to our home and they took the vehicle in and 2 different service writers stated they had never seen anything like this before. they had the vehicle for a total of 3 weeks to diagnosis and replace the steering wheel and try to get the wheel back into alignment which took 2 trips. The second visit we met with the master tech at Ford country who went for a drive with us and could see that the Ford emblem in the center of the wheel was not straight and it took them 2 or 3 attempts to get it straight and the master tech with 35 years of experience stated they had only seen this 1 other time in all their years of working on vehicles. I just do not have confidence in the vehicle any longer and just keep thinking about what if this happened while we were driving and not just in a parking lot. I no longer feel safe in the vehicle
Jun 22, 2025
AIR BAGS,LANE DEPARTURE
1 complaint
Airbags went off no warning
Jun 10, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.
Jun 08, 2025
LATCHES/LOCKS/LINKAGES
1 complaint
The contact's fiancé owns a 2018 Ford Edge. The contact stated that the power liftgate failed to open manually or automatically. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls related to the VIN for the failure. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 110,000.
May 30, 2025
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2018 Ford Edge. The contact stated that after refueling the vehicle, while attempting to start the vehicle, the vehicle stalled three times after starting. The contact stated that the failure occurred daily. The contact stated that the battery charging warning light was illuminated. The dealer was contacted. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was then taken to the dealer and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 31,200.
Feb 27, 2025
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a "Engine overheat throttle limited" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.
Jan 17, 2025
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Engine light came on. Dealership says that I need a whole new transmission. Car is not slipping and seems to be driving fine. The car has less that 94,000 miles.
Sep 17, 2024
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
My 2018 Ford Edge is equiped with Ecoboost engine and as a result all these problems are occurring: Ford failed to disclose that these vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. Ford dealers have stated that I need a new engine.
Sep 15, 2024
SERVICE BRAKES,ENGINE
1 complaint
NHTSA needs to recall the engines on these vehicle check engine light came on had checked was told spark plug #4 misfire vehicle is overheating and taking all coolant, white smoke coming out the exhuast, when I brake my emergency brakes are being applied??? I see that there are other people who are having same issues NHTSA and FORD need to RECALL THE ENGINES!! Vehicle has 90,0000 miles on it and failed wont turn over replace the engines on these vehicles you guys are so wrong for not considering this a recall after reading other peoples concerns my 2018 ford edge is doing the same thing and still owe on this piece of crap!!!!
Aug 22, 2024
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
The contact owns a 2018 Ford Edge. The contact stated that the dashboard lights were abnormally dim. The contact stated that after the vehicle was parked, the vehicle failed to restart. After waiting for a while the contact was able to restart the vehicle with the Push to Start button. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the electrical wiring underneath the rear panel was damaged due to water leaking into the compartment. The rear panel was replaced to prevent further failure. The contact was unsure if the wiring had been replaced. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000.
Jul 09, 2024
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
I had my 2018 Ford Edge in Gerald Jones Ford Lincoln dealership services department at Augusta, GA on [XXX] (soonest appointment schedule available) due to check engine light turning on that I detected on [XXX] According to their diagnosis, my vehicle is now in need of total engine rebuild/replace. On [XXX], 12 days prior to the check engine light turning on, my vehicle was at the dealership for its regular maintenance (oil change, tire pressure, top off fluid, etc.) that also included a multi-point inspection. There were no engine issues detected on the vehicle 12 days prior. All of a sudden, 12 days later, the vehicle's engine light turned on and now in need of serious repair. This vehicle has less than 40k mileage. I did some research and based on submitted complaints online from other vehicle owners, I became aware that there are known issues to the engine design causing misfires and coolant leaking into the combustion chamber/engine that is specific to my vehicle's make and model. Ford has not issued a recall but many have reported similar if not exact problems I am experiencing. I reached out to the dealership's General Manager on [XXX] regarding my concerns. I also called his number on [XXX] and left a voicemail message. It has been 3 business days and I have not received any email response or callback from the General Manager. At the moment, I have the vehicle in my possession while I am trying to deal with the current situation. fINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 26, 2024
VISIBILITY/WIPER,VISIBILITY
1 complaint
When I got into my vehicle one morning after it had been parked outside overnight the panoramic sun/moonroof glass looked like it had big cracks throughout, but initially thought it was just puddled water outlines since we'd had a good rain event overnight. After vehicle dried later that day I still saw the lines and when I investigated I could feel the cracks/crevices in the outer glass but it had not cracked on the inner layer of glass. I am not certain if that cracking happened overnight in the rain and/or night cold temp fluctuations in WI, or whether it had started smaller earlier in the week and hadn't immediately noticed it. I am not aware of any stones or hail hitting it that could have pinpointed the cause & and the repair technicians did not find any indication of an impact point which could have been the starting point. I have been limiting my driving until I get it fixed to ensure it doesn't either crack all the way thru and let moisture inside and cause interier damage or completely break apart and fly off into roadway while I'm driving
Apr 09, 2024
VEHICLE SPEED CONTROL,ENGINE
1 complaint
The contact owns a 2018 Ford Edge. The contact stated that while driving at slow speeds, the vehicle began to buck when the accelerator pedal was depressed. The vehicle was slow to respond when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact to add two bottles of fuel cleaner to the fuel. The mechanic was unable to duplicate the failure. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter needed to be replaced. The contact was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 75,000. The VIN was not available.
Apr 02, 2024
UNKNOWN OR OTHER,WHEELS
1 complaint
2024- 2/1 issue with lug nuts. Purchased 4 new tires July 2023 at Walmart... The only time all 4 tires had been removed for new tires. Now 2/1 the lug nuts are swollen and no good. Walmart or Ford Problem?? Now it is my problem to replace. 1 year into the car the transmission was relaced, 2 years in the motor. 5 Star I do not think so.
Feb 02, 2024
CHILD SEAT
1 complaint
The contact owns a 2018 Ford Edge with a Maxi Cosi car set, Model Name: Magellan Lift Fit, Model Number: CC280GCB installed. The contact stated that while her daughter was using the car seat, she was able to open the chest clip. The contact stated that her daughter leaned forward, and the chest clip opened without pushing the button. The manufacturer was contacted, and a replacement harness was provided, but the owner was unable to change the part. The VIN was not available.
Nov 06, 2023
ENGINE,FUEL/PROPULSION SYSTEM,ENGINE AND ENGINE COOLING
1 complaint
Last July my check engine light came on giving us a P0302 code. We had the spark plugs changed. It went away for a week then came back on with the same code. We had the coil packs changed. Same thing. Went away for a week then returned. Now dealership is saying they want $9,000+ to replace time engine for an issue that has been known to Ford since 2010 with this engine.with less than 70,000 miles on it, white smoke is pouring out of my car, the engine is overheating and coolant is leaking. I’m told that this can cause a fire or worse, a wreck. I have children that I transport daily in this vehicle seeing how it’s our only means of transportation and we dont have the money to replace the engine much less buy a replacement vehicle. Ford needs to be held accountable for selling these faulty cars, putting families in danger and fix these issues NOW!!! Why wait for someone to die before they actually take a stand and fix their issue when they know thousands of customers are having the exact same issues. Such a disappointment!
Oct 19, 2023
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle lost motive power. The contact was able to coast the vehicle to the side of the road. The vehicle failed to restart and was towed to an independent mechanic. The independent mechanic diagnosed that the wiring harness had become loosened and was chewed up by the idler pulley, causing a shortage in the PCM and the fuel sensors. The vehicle was repaired. Additionally, the contact stated that while driving two weeks later, the vehicle made abnormal rattling sounds. The vehicle was taken to several Pep Boys, and an independent mechanic, where it was diagnosed that the rattling was coming from the engine; however, the failure could not be duplicated. The contact received notice of Ford Campaign Number: 22N12, which she related to the failure. The dealer was contacted and informed the contact to schedule an appointment for a diagnostic test; however, the parts were not available for the repair. The vehicle was not diagnosed nor repaired. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken back to Pep Boys, who diagnosed that cylinder #2 was misfiring. Additionally, the contact was informed that there was no coolant in the vehicle. The contact stated that she replaced the cylinder and spark plugs herself; however, the vehicle was still experiencing abnormal coolant consumption. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 73,000. The contact stated the vehicle was repaired at the owners expense of $650.
Jun 21, 2023
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2018 Ford Edge. The contact stated that the vehicle lunged forward while being started. Additionally, the check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Jan 26, 2023
ENGINE AND ENGINE COOLING,VISIBILITY,ENGINE
1 complaint
The contact owns a 2018 Ford Edge. The contact stated that the HVAC system failed to work as needed. The vehicle was taken to an independent mechanic where coolant was added to the vehicle; however, the failure recurred, and the check engine warning light illuminated. The vehicle was taken back to the independent mechanic where a spark plug was replaced. The failure recurred. The vehicle was taken back to the mechanic where the vehicle was diagnosed as coolant fluid leaking into the engine causing engine failure. The vehicle was not repaired. The vehicle was not diagnosed nor repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Jan 25, 2023
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
Car rolled out of drivewayacross road and hit tree in neighbors yard which kept it from hitting house. 10,000 in damages to rear of car. While car being repaired heard about recall. Body shop told us about it. Took @ 3 months to get car repaired. No one in car at time of rollaway
Jul 24, 2022
FUEL SYSTEM, GASOLINE
1 complaint
2018 FORD EDGE. CONSUMER WRITES IN REGARD TO PURGE VALVES SAFETY RECALL. THE CONSUMERS STATED THE PURGE VALVE IS AN ENVIORNMENTAL CONCERN. THE CONSUMER STATED THE PURGE VALVE WOULD BECOME STUCK OPEN, EFFECTING THE ENGINE, FUEL CONSUMPTION, AND AIR QUALITY.
May 13, 2022
FORWARD COLLISION AVOIDANCE
1 complaint
The contact owns a 2018 Ford Edge. The contact stated while driving under 25 MPH, the front, side and rear sensors Forward Collision Avoidance warning lights illuminated on the center display; however, the vehicle speed was not affected. The contact stated there were no objects or other vehicles around the vehicle during the failure. The contact stated that the failure had been reoccurring while driving below 25 MPH. The dealer was notified of the failure and informed the contact that he would be responsible for the diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
Mar 24, 2022
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
Check engine light on and kept loosing coolant. Code read as misfire in cylinder 2. Changed spark plugs and light still on. On the way to the dealership to to get it looked at, the engine blew. Bought the SUV in April of 2020. Now I am stuck with a vehicle with 20,000 left to pay on and no money to replace the engine. The SUV only has 63,000 miles on it.
Mar 10, 2022
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
Passenger doors freezes closed when snow and ice build up on the lower door mud guards. Available for inspection. Rear passengers have to crawl out of front doors during winter weather conditions. The problem hasn't been reproduced as of yet to the dealer but has been reported to the dealer. The dealer confirmed the problem a manufacturing flaw. No safety warning lights for the problem. Problem noticed January 2020.
Jan 26, 2022
VISIBILITY,UNKNOWN OR OTHER
1 complaint
My wife was driving home from work when she said she heard what sounded like a gun shot! She was very very alarmed by it!! When she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!
Jan 20, 2022
SERVICE BRAKES, HYDRAULIC,ENGINE
1 complaint
There is an engine defect causing coolant to leak into cylinders on my 2018 Ford edge titanium ecoboost 2.0l turbocharged engine. This is a known safety problem and there have been many lawsuits regarding this issue. I have contacted Ford Corporate and they are only recommending to replace the long block instead of replacing the entire engine. There is potential to have damage to the cylinder heads, piston rods and other crucial parts in the engine which make me feel very unsafe about its future reliability when "only replacing the long block" which really seems like putting a band aid on the problem. They are not willing to spend the time or money to ensure that the vehicle is safe and the problem is properly diagnosed and resolved. This is alarming as it seems they are trying to cut corners in order to save money. Many people have had this problem and I heard from my private mechanic that they do so many 2.0l ecoboost a week at the dealership because of this exact same problem. I think the NTHSA should look into an engine recall. I also have had an open recall on the front brake lines needing to be replaced due to possible failure for over 1 year and Ford has dragged their feet. Please look into my specific case if possible. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sep 10, 2021
PARKING BRAKE
1 complaint
The parking brake flashed a message that it had limited function. Then the message said the parking brake was on. I pulled to the side of the road and then could not release the parking brake or operate the vehicle.
Jul 09, 2021
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2018 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE AT 55 MPH ON THE HIGHWAY, SHE ATTEMPTED TO DEPRESS ON THE BRAKE PEDAL TO SLOW DOWN IN TRAFFIC WHEN THE BRAKE PEDAL DID NOT FULLY DEPRESS CAUSING THE CONTACTS WIFE TO REAR END AND HIT ANOTHER DRIVER, WHICH CAUSED THE OTHER DRIVER TO SPIN INTO TRAFFIC CAUSING A MULTIPLE VEHICLE COLLISION. THE FRONT DRIVER SIDE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACTS WIFE SUSTAINED A FRACTURED FINGER, BRUISED HIPS, BRUISED UPPER BODY, AND A SORE BACK. THERE WERE OTHER PEOPLE INJURED IN THE ACCIDENT BUT THAT INFORMATION WAS NOT AVAILABLE. THE CONTACTS WIFE RECEIVED MEDICAL ATTENTION AT THE SCENE OF THE CRASH BUT DECLINED GOING INTO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND WHERE THE INSURANCE COMPANY DEEMED A TOTAL LOSS. THE LOCAL DEALER SAM PACK'S FIVE STAR FORD LEWISVILLE (1144 N STEMMONS FWY, LEWISVILLE, TX 75067) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Feb 09, 2021
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
MY 2018 FORD EDGE KEEPS FILLING UP WITH EXHAUST IN THE CABIN. IT HAS DONE THIS ON MANY OCASION'S IT WILL DO THIS WETHER I AM STATIONARY OR DRIVING . IT'S GETTING WORSE.. I DO A LOT OF HIGHWAY DRIVING LONG DISTANCES AND I SLEEP IN MY CAR ALOT. THE EXHAUST SMELL HAPPENS NOMATTER IF I AM ON THE HIFHWAY OR RESIDENTIAL STREET. IT HAPPENS ALMOST EVERY FEW DAYS NOW. I DID HAVE IT CHECKED OUT AT RANDON FORD IN FLORIDA . THEY ADVISED ME THAT THEY COULDN,T FIND A LEAK. THE VERY NEXT DAY I DROVE FROM FLORIDA TO MINNESOTA, THE EXHAUST WAS IN THE CAR SEVERAL TIMES ON THE TRIP
Feb 04, 2021
STEERING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED WHILE IN A DRIVEWAY, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO MANUALLY RELEASED THE STEERING WHEEL TO MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO BILLY HOWELL FORD (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 872-6928) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MAIN INSTRUMENT CONNECTOR WIRE UNDER THE FLOORBOARD WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,400. *BF
Jan 05, 2021
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THERE IS AN ELECTRICAL ISSUE WITH THIS VEHICLE - STARTED AT 24000+/- AND DRAINED BATTERIES - AFTER REPLACING 4 BATTERIES - CHECK ENGINE LIGHT CAME ON - DEALER DID PRESSURE CHECK AND ENGINE HAD TO BE REPLACED! AFTER REPLACEMENT, BATTERY WAS AGAIN DEAD. THEY CANNOT FIND REASON FOR DRAINED BATTERY. THIS VEHICLE IS UNSAFE AND POTENTIALLY A FIRE HAZARD. I CANNOT GET RELIEF FROM FORD MOTOR - REFUSED TO BUY BACK. VEHICLE WAS PARKED EVERY TIME BATTERY WAS DRAINED.
Aug 24, 2020
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
AIR BAG LIGHT WAS ON IN THE CAR. SEAT BELT LIGHT FOR DRIVER'S SEAT DOESN'T ALWAYS TURN ON NOR DOES IT ALARM EVEN WHEN THE SEAT BELT IN BUCKLED OR UNBUCKLED OR IF THE VEHICLE WAS STOPPED OR IN MOTION. TOOK VEHICLE IN FOR SERVICE, INITIALLY WAS TOLD THERE MAY HAVE BEEN RODENT DAMAGE AND THAT WOULDN'T BE COVERED BY WARRANTY BUT THEY WOULD CHECK IT OUT. WHEN I RETURNED, I WAS TOLD EMPTY WATER BOTTLES UNDER THE PASSENGER SEAT MAY HAVE MOVED A WIRE. SERVICE PEOPLE STATED THAT THE WIRE MAY STILL BE DISLODGED, THEY DIDN'T CHECK THAT. DEALERSHIP (SHEEHY FORD IN GAITHERSBURG, MD) STATED THAT IT WAS MOST LIKELY DUE TO WATER BOTTLES, THEREFORE THEY DIDN'T CHECK TO SEE IF THE WIRE WAS FULLY CONNECTED OR NOT. I FEEL MY CLAIM WAS DISMISSED BY THE SERVICE CENTER AND IT SEEMS LIKE A SAFETY CONCERN. I AM NOT CONFIDENT THE ISSUE HAS BEEN FIXED. 4 EMPTY WATER BOTTLES THAT SLIDE EASILY UNDER THE SEAT SHOULD NOT DISLODGE A WIRE. ADDITIONALLY, THE DEALER VOIDED THE TICKET AND DIDN'T SUBMIT MY CLAIM TO WARRANTY. I AM STILL CONCERNED ABOUT THE SAFETY OF MY VEHICLE SHOULD I BE INVOLVED IN A CRASH. THEY DID NOT ADDRESS MY SEAT BELT CONCERNS FOR THE DRIVER'S SEAT.
Feb 01, 2020
STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE MOONROOF IN THE FORD EDGE WILL EXPLODE WHEN DRIVING MORE THAN 65MPH DOWN THE HIGHWAY. I HAVE ONLY HAD THIS CAR FOR 6 MONTHS AND MY ROOF EXPLODED ON ME ON THE WAY HOME AND OF COURSE IT'S NOT COVERED UNDER ANY WARRANTY. I CAN'T IMAGINE IF THERE WAS KIDS IN THE CAR AND THE MOONROOF WAS OPEN. I'M NOT THE FIRST PERSON THIS HAS HAPPEN TOO. THIS ROOF NEEDS TO BE RECALLED.
Jan 06, 2020
SUSPENSION,WHEELS
1 complaint
WHILE DRIVING UNDER NORMAL CONDITIONS AT 30 MPH THE BALL JOINT SEPARATED FROM THE WHEEL CAUSING THE WHEEL TO TURN FREELY. THE VEHICLE VIOLENTLY TURNED TO THE RIGHT UNTIL IT STOPPED.
Jun 05, 2019
AIR BAGS,STRUCTURE
1 complaint
PURCHASED MY FORD EDGE USED FROM FORD DEALER 12/29/2018 WITH 3400 MILES ON IT. IN JANUARY 2019 I WAS DRIVING THRU AN INTERSECTION AND A LADY IN A MINI VAN RAN A RED LIGHT DOING APPROX 35 MPH OR MORE, SHE DID NOT HIT THE BREAKS. SHE HIT MY DRIVERS DRIVERS DOOR AND FRONT DRIVERS FENDER OF MY EDGE WHICH SEPEREATED THE FRONT WHEEL AND SUSPENSION FROM MY CAR, CRUSHED THE DRIVERS DOOR AND EVEN BROKE THE EXHAUST SYSTEM SUPPORTS AMOUNG OTHER THINGS . THE INSURANCE LABELED MY CAR A TOTAL LOSS. I RECEIVED 7 STITCHES, HEAD INJURY AND CONCUSSION. WHY DIDN'T MY AIR BAGS DEPLOY. I HAVE BEEN THINKING A LOT ABOUT THIS THE LAST FEW WEEKS AND IT DOES NOT SEEM RIGHT. HOW CAN A CAR BE TOTALED AT SUCH A HIGH SIDE IMPACT SPEED AND THE SIDE BAG NOT BE SET OFF?
Feb 05, 2019
AIR BAGS,SEAT BELTS
1 complaint
TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH
Oct 03, 2018
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
LET ME START BY SAYING YOUR SALES TEAM WAS GREAT, MADE THE CAR BUYING PART OF THIS EASY....MAYBE TOO EASY IN THAT I MADE A QUICK DECISION TO BUY WITHOUT RESEARCHING WHAT COMPLAINTS THERE WERE ABOUT THIS VEHICLE. I AM A HOME HEALTH NURSE AND TRADED MY HONDA ACCORD IN TO YOUR DEALERSHIP AS I NEEDED SOMETHING WITH MORE ROOM TO STORE MY WORK SUPPLIES WHILE STILL MAINTAINING DECENT GAS MILEAGE. I HAVE NEVER BEEN MORE DISAPPOINTED IN A NEW CAR. I WAS SO PLEASED WITH THE SERVICE DURING THE PURCHASE. BUT THIS CAR IS NOT WHAT IT IS CLAIMED TO BE. THEY CLAIM 20-29 MPG, WHICH IS WHY I PURCHASED THIS TO STAY WITHIN A REASONABLE GAS MILEAGE. I AM NOT EVEN GETTING 16 MPG!!!! THE CAR BLOWS WARM AIR ALL THE TIME, UNLESS THE AC IS ON. THE AIR ALSO BLOWS A FAINT MOTOR/GAS SMELL. MY REAR WINDOW SQUEAKS WHEN YOU ROLL IT DOWN. I CAN NOT AFFORD TO BE FILLING UP TWICE A WEEK, ESPECIALLY AFTER THE AMOUNT OF MONEY I PAY A MONTH FOR THE LEASE PAYMENT. THEN TODAY, MY STEERING WHEEL LOCKED AND WONT MOVE UP/DOWN FRONT/BACK!!! SADLY, I FEEL I SHOULD HAVE LISTENED TO MY HUSBAND AND STAYED AWAY FROM A FORD. I HOPE YOU CAN STEER MY A DIRECTION IN WHICH THIS CAN BE ADDRESSED. I ALREADY HAVE AN APPOINTMENT WITH A FORD DEALERSHIP (WHO HAPPENS TO BE A GOOD FRIEND OF OURS), BUT I'M NOT FEELING TOO CONFIDENT AT THIS POINT.
Jun 06, 2018
EXTERIOR LIGHTING,ENGINE
1 complaint
THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD EDGE HAD THESE PROBLEMS AND THE SALESMAN OF COURSE NEVER MENTIONED THEM. THESE PROBLEMS WITH THE EXHAUST HAPPEN WHILE DRIVING SLOWLY UNDER 20 MPH AND AT HIGHER SPEEDS ON THE HIGHWAY WHEN THE RECIRCULATING MODE IS ON WITH OR WITHOUT THE AIR CONDITIONING TURNED ON. I HAVE DRIVEN WITH THE CLIMATE CONTROL TOTALLY OFF AND STILL THE FUMES COME INSIDE THE CAR. IT'S AS IF THE BODY OF THE CAR IS CREATING A VACUUM THAT PULLS THE EXHAUST BACK INTO THE CAR BECAUSE I CAN HAVE TO CLIMATE SYSTEM OFF AND THE WINDOWS OPEN AND EXHAUST GETS SUCKED IN. THIS CAR IS S $36,000 DEATH TRAP AND I PAID THE FULL PRICE SO I'M SCREWED.
Jun 05, 2018
Frequently Asked Questions
How many problems does the 2018 FORD Edge have?
The 2018 FORD Edge currently has 701 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2018 FORD Edge?
The most common problems reported for the 2018 FORD Edge are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2018 FORD Edge problem data come from?
All problem and complaint data for the 2018 FORD Edge comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Edge
2025 Problems
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2019 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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