How many problems does the 2014 FORD Escape have?

The 2014 FORD Escape currently has 2000 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2014 FORD Escape?

The most common problems reported for the 2014 FORD Escape are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2014 FORD Escape problem data come from?

All problem and complaint data for the 2014 FORD Escape comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2014 FORD Escape Problems

ENGINE

433 complaints

I have had problems with coolant leaks, coolant sensor, valve gaskets and coolant intrusion in my engine. The coolant reservoir was replaced at 36,580 miles on 07/13/17. The coolant sensor recall was completed at 37,315 miles on 07/31/17. The coolant overflow line was was replaced at 66,910 miles on 01/14/22. The coolant light came on and coolant was added at 69,882 miles on 02/16/23. There was a coolant leak and the valve cover gaskets replaced at 76,910 MILES ON 01/23/25. The engine started surging and the coolant light came one. The ignition coil was replaced and the sensor light was adjusted at 78,709 miles on 09/05/25. The sensor light came back on the next day. I went into the dealership 3 different times to tell them there had to be a leak. Since they assured me that it was just the sensor and I had no leak, they did not give me another appointment to check it out. On 12/04/25 a message came on that said it was overheating and to park the car immediately. It then went into limp mode. I was given an appointment on 12/10/25 and I had the car towed in. At 80,158 miles the dealership informed me that there was coolant intrusion in the engine and the cylinders and the car would need a new engine.

Dec 18, 2025

Coolant light indicates coolant should be added often. Coolant has been added to frequently. Last time coolant light came on another Error Code: P1299 and the engine stopped running properly. Vehicle was inspected by a repair shop who stated the coolant was leaking into the motor. If this keeps occurring engine may overheat, fail and possibly catch fire. Ford said there is no recall on this issue. Bring it in for diagnostics and stated it would take three months to just look at the issue. This is no exaggeration. We have read an astonishing amount of other people have and are having similar issues with the Ford Escape

Dec 11, 2025

My 1.6l ecoboost was leaking coolant and smoking on the side of the reservoir and burning coolant smells went thought the heater and ac vents when on especially at a stop light and it even leaks oil a little bit but I have got the “coolant leak” fixed but I have an internal leak somewhere clearly and all the symptoms add up to sound like the ford recalls 17S09 and also similar to 12S39 but that’s for 2013 escapes but there’s clearly an unsafe issue hear that cause cause fire underneath my hood I called ford and they said to try to make a claim because there should be no reason I’m not covered under warranty when it’s the same cars same engines and same issues

Dec 11, 2025

Intrusive coolant leak

Dec 10, 2025

My 2014 Ford escape started leaking coolant into the engine, producing a terrible odor throughout the cab and causing overheating. The mechanic pressure tested the coolant system and identified coolant leaking into the cylinders. This is a common occurrence in this make and model.

Dec 08, 2025

+ 428 more complaints for this component

POWER TRAIN

346 complaints

Transmission has violent jerking and shuddering. Sometimes it has hard time accelerating. Dealer doesnt want to do anything. It is still messed up

Oct 01, 2025

The contact owns a 2014 Ford Escape. The contact stated that while shifting to reverse, there was a loud popping sound coming from the transmission. Additionally, while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic, who replaced the transmission fluid, but the failure persisted. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted. The failure mileage was 138,000.

Sep 16, 2025

Vehicle keeps slipping in and out of lower gears.

Jul 15, 2025

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was an oil leak. However, the source of the oil leak was unknown. The vehicle was not repaired. The contact stated that recently while the vehicle was being repaired, the dealer found an oil leak by the rear turbo and diagnosed that the solenoid valve was damaged and needed to be replaced. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 22V413000 (POWER TRAIN), and the vehicle was repaired. The vehicle was not repaired a second time because the VIN was no longer under recall. The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.

May 30, 2025

See attached document for complaint.

May 21, 2025

+ 341 more complaints for this component

ENGINE AND ENGINE COOLING

142 complaints

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, a warning light for the low coolant level was illuminated. The contact checked the coolant reservoir and became aware that the coolant level was low. The coolant level was topped off. The contact stated that a warning light was illuminated while driving, and the contact pulled over and turned off the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that a bypass hose needed to be installed on the coolant reservoir. The vehicle was repaired; however, the loss of coolant continued, and there was no leak found. The vehicle was taken back to the same dealer, who was unable to diagnose the vehicle but determined that an air bubble had formed in the system and the failure had worked itself out. The overheating and coolant loss reoccurred, and the contact took the vehicle back to the same dealer where it was diagnosed and determined that there was coolant intrusion in cylinders #2 and #4, causing damage to the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to a defect of the engine with the intrusion of coolant. The contact relayed the information to the dealer and was advised that the vehicle was no longer covered under warranty. The failure mileage was approximately 140,000.

Dec 04, 2025

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for an oil change, and the fluids were checked by the independent mechanic. When the vehicle was started several days later, the “Low Coolant" message was displayed. The vehicle was taken to the same independent mechanic, and the contact was informed that the coolant level was not low at the time. The contact continued to drive the vehicle, and while driving at an undisclosed speed, the vehicle started bucking with a warning chime, and several unknown warning lights were illuminated. The coolant level was low, with the engine overheating. The vehicle was pulled over to the side of the road and inspected, and the coolant level was low. The contact added coolant to the reservoir and continued driving, and the check engine warning light illuminated. The vehicle was taken to an Auto Parts Store, where a handheld diagnostic machine failed to retrieve a fault code but suggested that the thermostat needed to be replaced. The vehicle was taken to a dealer, where it was diagnosed that there was a coolant leak and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact believed that the failure was linked to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure was approximately 75,000.

Sep 24, 2025

The contact owns a 2014 Ford Escape. The contact stated that while driving 55 MPH on the highway, the engine overheated and the vehicle stopped unintentionally. The contact was able to pull over safely. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was previously taken to an undisclosed local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined that there was an internal leak in the head gasket. The contact called the manufacturer and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.

Aug 26, 2025

The contact owns a 2014 Ford Escape. The contact stated that while his daughter was parking the vehicle, the driver noticed smoke coming from the engine compartment and a coolant odor. There was no warning light illuminated. The vehicle was towed to the residence. The contact added coolant to the vehicle and drove the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000(Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 178,998.

Aug 05, 2025

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was taken to the local dealer who diagnosed that there was coolant inside the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING) and was referred to the NHTSA Hotline to report the failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.

Jul 21, 2025

+ 137 more complaints for this component

UNKNOWN OR OTHER

139 complaints

Coolant leak again. Third time having the same issue. Coolant leak issue has been fixed twice within recent years.

Nov 28, 2025

The backup camera works only intermittently. I see there are already recalls on the 2015/16 models. 2014 should be included also. I contacted the dealership and Ford Customer Service and they say I have to pay out of pocket.

Oct 28, 2025

Backup camera frequently stops working. It displays a black screen (that sometimes includes a message stating to contact the dealer), stays on the main screen, turns the displayed image upside down, or the image may scroll/flash.

Oct 26, 2025

The rear camera has worked intermittently for the last several years. I am aware that the 2015 Ford Escape was included in the recall for rear camera issues, but mine is a 2014 and has the exact same issue.

Oct 22, 2025

Why is a vehicle rear view camera not listed as one of the "Problem Parts" above? I reported twice in previous years that the rear view camera on this vehicle intermittently fails and is an ongoing safety issue. Please add 2014 Escapes to your recent recall notice to safeguard this owner and the public.

Oct 09, 2025

+ 134 more complaints for this component

STEERING

120 complaints

-Electric power steering system. Yes, it is available for inspection. -My safety is high risk with this issue. -No. -No. -Yes. A message saying "Steering Assist Fault Service Required" few time would pop up and the steering wheel couldn't move. I would turn off the vehicle and turn it back on, the message would go away.

Jun 18, 2025

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the steering wheel became very difficult to turn in either direction. The contact stated that the message "Service Vehicle" was displayed. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.

Jun 13, 2025

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. The contact stated that later while driving approximately 10 MPH, the message "Power Steering Off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. The vehicle was later examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was contacted regarding the failure. The failure mileage was 154,000.

Feb 06, 2025

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the vehicle lost power steering functionality inadvertently. The contact was able to drive to the nearby residence. The contact stated that upon restarting the vehicle, a message indicating a power steering assist failure was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 143,000.

Sep 11, 2024

The contact's daughter owns a 2014 Ford Escape. The contact stated that the battery was drained. The vehicle was taken to an independent mechanic, who determined that the battery needed to be replaced. The battery was replaced. The contact stated that while her daughter was driving at 35 MPH, the power steering became inoperable. The driver pulled over, turned the steering wheel to the right, and turned on the flasher. The power steering and engine warning lights became illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall coverage for the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.

Aug 30, 2024

+ 115 more complaints for this component

ELECTRICAL SYSTEM

67 complaints

Electrical issue for headlight having to replace the socket and lightblub everytime the light blub goes out. Every 2 months. Back up camera not working, blue screen, glitches, upside down, or says rearview camera not working.

Oct 28, 2025

2014 Ford Escape. Shortly after the warrant period ended the back-up camera stopped working properly. The picture is Intermittent, upside down, and stops working completely. No accident yet but very unsafe. Ford is aware of problem and conducting a recall, but my vehicle is not part of the recall. The dealer is aware of this problem and tried to fix it. Please require ford to expand the back-up camera recall to ALL vehicles with malfunctioning cameras.

Sep 24, 2025

Odometer Fraud. The contact purchased a 2014 Ford Escape. The contact had not received the title and license plates. The contact ordered a third-party vehicle report and discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 94,000, and the report showed that the mileage was 119,000.

Aug 06, 2025

The contact owns a 2014 Ford Escape. The contact stated that the A/C system was blowing warmer air than intended. The vehicle was taken to Tire Kingdom, where the contact was informed that a leak was found near the A/C evaporator core. The contact was concerned that failure could lead to electrical failures. The mechanic recommended applying a sealant to stop the leak. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 43,695.

Apr 18, 2025

The control visual display above the steering column went totally white. I noticed that there is a recall for this same defect on 2014 Ford Escapes, but the dealer checked and said my vehicle wasn’t included in this recall. This display shows you all important functions your car is doing, but being it is pure white you cannot tell a lot of important information that you would normally see.

Sep 13, 2024

+ 62 more complaints for this component

FUEL/PROPULSION SYSTEM

56 complaints

My vehicle stalls while driving or after pumping fuel and I frequently have to "fart" it is the only thing I can describe it as. The opening to the fuel tank will start vibrating and making noises. If I do not pull over, the minute I let off the gas, it stalls out. In addition, when I pump gas, it takes 4-5 times to start it. It dies 3 or 4 times before it will turn over and I have to press the gas pedal and take off as soon as it starts so it doesn't die. I have been able to get it to stay running, but barely, when adding a small amount of fuel. It chugs and rpms go up while I'm pumping like it's about to die. If I put more than 10 dollars in, it dies while fueling and I get stranded. It's getting worse. I'm listing the date as today, but this started in 2023 or so and I bought the vehicle in 2017

Oct 23, 2025

When after fueling the car it will not start. You have to pump the gas and hurry and put it in gear or it will die. When it gets below a full tank while driving the gas tank starts to vibrate releasing pressure if you are not giving it fuel it will die while you are driving down the road, several formus explain hundreds of people experience this very same issue and no recall it needs to be recalled before someone gets seriously hurt . Something is wrong with the pressure build up senor or parts not sure been dealing with this issue for ever and each part i have replaced has not fixed the issue

Feb 22, 2025

I purchased a 2014 Ford Escape last month. I thought Ford was a reputable company until I filled up my gas tank. Imagine my surprise when my car that I had only owned for two days, didn't start after getting gas. Thankfully a customer at the gas station told me he had the same problem and to rev the engine as I'm turning the ignition. Now every time I get gas, I have to rev the engine while trying to start the vehicle. Then after starting, I have to continue to give it gas so it won't die. It has died on me once while pulling out of the gas station because I hadn't given it enough gas to start with. After some research, I discovered that it is the canister purge valve that needs changed. Auto Zone confirmed this when they read the code for my check engine light. I couldn't find any recall info for that part despite the Ford Focus of the same year having one. My car warranty that I purchased doesn't cover it. This is a serious safety concern.

Dec 02, 2024

I've had the Vapor Canister Purge valve replaced 3 times due to it causing the car to not start. Now I have a broken nipple on the bottom hose. I don't understand why there is a recall for the same problem on 2012-2018 Ford Focus 2.0 due to a potential malfunctioning Canister Purge valve. Ford Reference #18S32. I will now have to get it placed for the 4th time and also the part that the bottom hose attaches to. If it had been recalled and a proper fix in place then I wouldn't be going through this a 4th time. On that recall dealers will reprogram power train control module with new software that will detect a malfunctioning Canister Purge valve and prevent a potential excessive fuel vapor system vacuum condition from occurring. Dealers will inspect and replace the canister Purge valve, carbon canister, fuel tank and fuel delivery module, as necessary. There will be no charge for these services. Why aren't the 2014 Escapes with 2.0 engine being recalled as well? There are many Ford forums with the same Escape problem. When I ask the dealership its always sorry just save your receipts. For what when it doesn't run anymore. Do I get a medal for the most Purge Canister valve replacements. It is really a problem when you're stranded because after you fill up it won't start. I'm sure my car has the rest of the problems of the 2.0 Ecoboost recalls like leaking coolant. But what forever reason its always other models even though many have all the same issues as the lawsuits do.

Jun 01, 2024

There was already a recall for the fuel pump and it was completed however it is now doing the same thing. This means there will be a loud noise and then the engine will stall. It has been so scary when other cars are around because it won’t start back up for a little while. If I turn off the engine when pumping gas it won’t start back up. I don’t have the money to keep fixing things on this piece of junk!

Oct 01, 2023

+ 51 more complaints for this component

STRUCTURE

50 complaints

NHTSA Recall Number 16V643 After 3 attempts in 2 years, it is become evidential that Ford dealers are deliberately NOT willing to complete this recall for customer, probably because it takes too much time. [XXX]: rear left door latch failed. Call Robinson Brothers Ford, 11455 Airline Hwy, Baton Rouge, LA 70816, was told there is no parts, so I had to replace it by myself using part bought from Amazon. 1st attempt: 23-Feb-2023 to 27-Feb-2023 at Robinson Brothers Ford, 11455 Airline Hwy, Baton Rouge, LA 70816 Called weeks in advance in order to complete all recalls, and called few days earlier to confirm door latch, and was told they have spare parts so I left the car there. All recalls were completed except 16V643, and I was told they had no spare parts by shop representative. Register cell phone number with them for spare parts update and NEVER receive any update till now. 20-Oct-2024: front left door latch failed. 2nd attempt: on 21-Oct-2024 call AutoNation Ford Katy, 20777 Katy Fwy, Katy, TX 77450, the lady (Christina) told me they have no spare parts. 22-Oct-2024: once again, I replace the door latch by myself using spare parts bought from Amazon. 3rd attempt: on 23-Oct-2024: I drove by AutoNation Ford Katy, 20777 Katy Fwy, Katy, TX 77450, the exact the same shop I called 2 days ago, the service representative (Austin) check the inventory, found 1 set of spare parts, and promised me recall can be completed in 24 to 48 hours. When I pick up the car 50 hours later, the job is NOT even started for one door. As such, I officially file this claim to urge NHTSA to investigate what is the percentage completion for this recall for Ford? It takes me 2-3 hours to replace 1 door latch, that may be takes too time for dealer and therefore they chose to put the safety of customer at the lowest priority, and bet on customer running out of patience to replace by themselves, just like I have done, TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 26, 2024

The rear door panel gets stuck in the door frame, preventing the door from opening. This happens with all of the screws and clips firmly in place but the problem does eventually loosen and dislodge clips. It seems to be that the panel is a little too big for the door frame. Looking for solutions, the problem is very common and many people have attempted to fix it with little success. We have two small children who sit in the back in car seats and we have to put them both in and out from the one door that doesn’t get stuck. This has been an issue for about two years now and has damaged the panel so much that it nearly rips off when attempting to open the door. I have read that Ford has acknowledged the problem but has not issued a recall. Clearly a safety issue to not be able to open a door.

Feb 10, 2024

Our Ford Escape 2014 has two safety recalls. My complaint is that they didn't fix it timely. One of the door latches failed and the door was opened by itself on the road in August 2022. I have taken the car to a local FORD dealership and got it inspected. They said they would request the parts and fix it. However, nothing happened after weeks of waiting. I have checked back many times, and they kept saying that the parts were not available. Now, we have been driving a car that has one door unlocked for the past 1.5 years. How to solve this? FYI. Dealer name and address, Mission Valley Ford Truck Sls. 780 East Brokaw Rd, San Jose, CA 95112 (408) 471-2302. I also contacted the FORD customer service department in 2022; they asked me to check with the local dealership for parts availability.

Dec 31, 2023

Contacted Ford again fourth time about saftey recall=20S30/20V331. I've been trying to get this fixed since i got the vehicle and recall letters from Ford. Multiple failed attempts because dealership's in my area stood me up, told me they dont do recalls, and said it was basically my fault for buying Ford. Ford customer service is no help, all they say is get in touch with my local dealership's to get it resolved. Duh!! Thats what I've been trying to do, then they give me contact details for dealerships that already stood me up and who said they cant fix the recall. So why bother. Unbelievable, i might as well just contact the dealership i purchased from and surrender the vehicle. Never will i buy Ford again!! Their customer service is lousy!

Nov 06, 2023

Ive been trying to get my local Ford dealer to fix this saftey recall but have just been ignored. First time i called my local dealer (Boggus Ford) in harlingen, TX, they just changed there name to Sames Harlingen Ford. They made a mobile appointment for me in April 21st at 9am, no one showed up i didn't even get a call. I called them to see why no one showed up. They told me my appointment was at the dealership and i didn't show up. I was angry and mad because they just lied to me, i have the texts from the dealership service team and a automated reminder that my appointment was mobile at 9am. I said get me another appt, the next appt was on the 26th of April at 9am it was mobile. Then the night of the 25th i get a notification that my appointment tomorrow is at the dealership at 8.30 am. I was dumbfounded, thats not what was discussed, it was mobile,(i have the texts) i couldn't go in to the dealership because my husband was working on the tires. So another missed appt by the dealership's error not mine. I called again no one answers me. I decided to contact Ford customer service directly, they said they will get in touch with another local Ford dealer to fix my saftey recall but, didnt get a reply back. I contacted Ford again same thing, no reply. In the mean time my doirs fling open when on the highway. First time was a scare, sone of my things in the car flew out. Good thing no one got hurt. And lots of times i see my door open out of nowhere.But now i have to physically tie the doors inside so they wont fling open. Either that or not drive it, which means i cant work. Ive contacted another Ford dealer near me and they said they dont do saftey recalls, so i guess im left with defective doors. I just want this recall fixed!

Oct 30, 2023

+ 45 more complaints for this component

LATCHES/LOCKS/LINKAGES

48 complaints

The contact owns a 2014 Ford Escape. The contact stated that the driver's side door failed to securely close. There were no warning lights illuminated. The local dealer was not contacted regarding the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.

Sep 02, 2025

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the driver's side rear passenger’s door independently opened. The contact drove back to the residence but was unable to securely lock the door. The contact stated that when the door opened, the "Door Open" chime sounded, and the " Door Ajar" symbol was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear driver’s side door latch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall related to the failure, NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The contact informed the manufacturer of the recall and was informed that the VIN was not included in the recall. The failure mileage was approximately 99,000.

Jun 03, 2025

The contact owns a 2014 Ford Escape. The contact had received notification of NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES); and the vehicle was taken to a local dealer to be repaired. The contact stated that the failure occurred after the recall repair. There was no warning light illuminated. The contact stated that the rear driver’s side door failed to open properly. The vehicle was taken to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle had already received the one-time free repair under the recall. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.

Apr 15, 2025

The contact owns a 2014 Ford Escape. The contact stated that after opening the rear driver’s side door, the locking mechanism failed, and the door failed to remain closed. The vehicle was taken to the local dealer who diagnosed that the interior door latch mechanism had failed and needed to be replaced. The mechanism was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.

Feb 18, 2025

The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway at a very slow speed, the front passenger’s side door opened unexpectedly. The vehicle was stopped and while attempting to close the door, the door failed to latch as needed. The contact held the passenger’s side door while driving until the vehicle was parked in the garage. The vehicle was taken to an independent mechanic where it was diagnosed that there was a fractured door latch that needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to Manufacturer Recall: 16S30. The manufacturer was notified of the failure. The failure mileage was 140,000.

Oct 28, 2024

+ 43 more complaints for this component

POWER TRAIN,ENGINE

44 complaints

Initially diagnosed as a coolant leak due to requirement to constantly add coolant. There was no evidence of a leak. Shortly thereafter the car began experiencing hard starts and illumination of the check engine light (CEL). Code showed number 3 cylinder misfire. Subsequent starts had white smoke in conjunction with rough idle and CEL. Took to my mechanic and he said this is a known issue with this Engine and quoted me 9K for repairs. I did some searching online and found that this issue is VERY well known and Ford is currently in litigation over it.

Mar 15, 2025

The transmission on my 2014 Ford Escape went totally bad at 91,000 miles. I had to replace the transmission at a cost of $6,780. I have read that this has happened to many 2014 Ford Escapes with low mileage. There should be a recall on this vehicle.

Sep 11, 2024

The low coolant level came on the car. We were told that they sensor needed to be replaced. We paid $1500 to replace that. The low coolant level light has back on 5 times, then the check engine light comes on and the car shuts off. It has left me, and my daughter stranded on the side of the road and in the middle of the highway. We were told they are not sure what else to do, here is a bottle of coolant from the dealership and keep bringing it back in. Next issues are it won't go over 20 MPG, my daughter was crossing a major highway, she lost power and the car started to shake. We are now told that it is the transmission. There was a recall replaced on it back in 2023. Not happy at all with ford and very unsafe.

Jul 12, 2024

veh running hot and low on coolant; took nearly a gallon to set coolant level when checked. after cycling coolant & getting heat into engine found coolant entering the combustion chamber cracked head or gasket. engine misfire upon start up; white exhaust smoke. check egine light also on.

Apr 12, 2024

Coolant circulation as part of recall 17S09. Not sure if my car was affected but it’s not right. We have change coolant bottle and coolant seems to be going somewhere and can’t figure out if my car was with this recall. Also already had to rebuild transmission. It was destroyed. $5000. Will never buy a ford again

Feb 18, 2024

+ 39 more complaints for this component

UNKNOWN OR OTHER,ENGINE

39 complaints

Coolant leak at the 3 way heater hose going to the heater core. I'm seeing a lot of complaints about leaks at the quick connect and nothing being done about it. Ford made a replacement part thats upgraded. I believe they should be replacing the defected parts with the new one. They knew this was an issue for some time now and refuse to take care of the problem.

Oct 23, 2025

I purchased the car in April 2023, a few days later the sensor light came on and coolant leaked out and I was stranded. I took it to my local Ford dealership and they "repaired it". About a month ago the same thing happened and I was stranded. Got it towed to a mechanic, was told it's been repaired, a couple of weeks later the sensor came back on, but I was able to make it to the mechanic before I was stranded. He put a mark on the reservoir and told me to add more coolant if it got before that line. I shouldn't have to keep doing this.

Sep 22, 2025

I saw that there is a current recall dealing with the cooling system on the Escape. My car has been over heating saying engine fault for the past two months. There now appears to be coolant in the engine.

Jan 13, 2025

My coolant has been leaking starting early this month and I took it to my repair shop. My car has 94,347 miles on it. They told me it could be related to Safety Recall Notice 17S09/NHTSA Recall 17V-209. They put in Stop Leak to help. It did for a while but continues to leak. In searching the internet about this problem, I found that many other people are having this problem and are not getting satisfaction from Ford. In the end, they have to have the engine replaced. I'm worried that this problem will advance to more problems like other people are having. On March 11, 2024, I took the car to my repair shop.

Mar 28, 2024

My daughter's 2014 Ford escape low coolant light came on today and the thermostat jumped straight to over heating and the check engine light came on. The coolant has been going down very quickly during normal use and she has to continually fill the coolant more and more recently. Today was the first time the light came on and it overheated.

Mar 28, 2024

+ 34 more complaints for this component

BACK OVER PREVENTION

35 complaints

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The message "Camera not Available" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

Nov 17, 2025

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while in reverse(R), the rearview camera image was flipped upside down. The contact stated that after a month, the camera failed and displayed a blank screen. The vehicle was taken to an independent mechanic where it was diagnosed that the rearview camera needed to be replaced. No further information was available. The manufacturer was notified of the failure. The failure mileage was 68,000.

Sep 11, 2025

The Backup camera very rarely works on my 2013 Escape and the current recall is 2015 and above! What about earlier?

Sep 10, 2025

The contact owns a 2014 Ford Escape. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure limited the driver's visibility, preventing the safe operation of the vehicle. The message "Camera Unavailable - Please Contact Dealer” was displayed. The contact called the local dealer; however, the vehicle was not diagnosed or repaired. Most recently, the rearview camera displayed a pink screen and intermittently turned black. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 106,830.

Aug 05, 2025

The contact owns a 2014 Ford Escape. The contact stated that while reversing, the rearview camera failed to display an image. Occasionally, the rearview camera displayed an upside-down image. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in an Extended Warranty coverage related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was 105,000.

Aug 01, 2025

+ 30 more complaints for this component

WHEELS

34 complaints

Ford Motor Company should issue a recall and replace the known faulty manufacturing defective lug nuts since 2019. The lug nuts swell and can not be removed by standard lug nut wrench. This is a safety issue because recommend tire rotation is impossible with standard tools. Dealerships are requiring owners to replace faulty lug nuts at an exorbitant cost. Vehicle owners are not performing the routine tire rotation thus creating a safety hazard resulting from tire failure, roadside safety issues and crashes due to excessive tire wear. This has been a known manufacturer fault since 2019. It is immoral and unprofessional to allow this practice to continue.

Jul 02, 2025

During an oil change, the technician discovered 14 of the 20 lug nuts had swelled and needed replacement for a 2014 Ford Escape. The cost was $110. The service manager stated the technician would not put the old lug nuts on the vehicle since it was a safety issue. He said the nuts could not be removed with the lug wrench which comes with the vehicle and there is potential for the nuts to crack. He said Ford is aware of the problem and the cause is defective lugs especially in an environment where salt and brine solutions are used for snow and ice control. We live in Wisconsin. He suggested searching the Internet for the problem. I searched the Internet and found a large amount of complaints related to Ford Escapes and other Ford models.

Oct 02, 2024

The lugnuts on my 2014 Ford Escape Titanium have swollen to the point that the lug wrench will not fit to remove the lugs. I found out that this is an ongoing problem and could result in lug failure and potentially cause an accident. When the Ford Dealership (Ted Britt Ford of Chantilly, Virginia) informed me that all 20 lugs will have to be replaced at $10 per lug nut (for a total of $200) plus $50 (or so) for installation. Auto supply parts have OEM replacement lugnut for about $25 to $8for0 for a set of 20 lugnuts. Over the years I've owned 4 Ford products and am at the point of trading in my Escape for a new one, but now have my safety concerns.

Aug 09, 2024

Second warning from tire dealership that lug nuts are swollen and need replaced ASAP due to swelling. Noted numerous complaints on-line

Jul 10, 2024

Brought in vehicle for service. Was told the tires couldn’t be rotated because of “swollen lug nuts”. I would be responsible for replacing all 20 at a cost of around $180.00 for the parts. The dealership said if I should happen to get a flat tire, I would not be able to do it and the car would most likely need to be towed. I don’t think I should have to pay for this repair on an item so basic and so important. I have not had an issue until the dealer brought it to my attention. I spoke with Ford customer service and was told this is out of warranty and there was no way to escalate my concern at Ford.

May 28, 2024

+ 29 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

25 complaints

Engine caught fire at the coolant reservoir

Nov 22, 2025

Fire: 1

Unknown. Something at the backside of the motor caught on fire. The car overheated and would not drive. Pulled over, cooled off, added coolant, drove home. Car won't go over 40, shakes, and makes noises. Took it to automotive place. They took the manifold(?) and stopped! Called and told us there had been a fire in the motor, we need to call our insurance company and take it to a Ford dealership. Warranty and insurance company are both fighting with us. Neither one wants to pay!!! This is total BS!!!! No recalls?! Google this cars problems and their #1 problem is they catch on fire!!! WHY IS THERE NO RECALLS?!?!? Does someone have to die to get a recall?

Jun 12, 2024

Fire: 1

the instrument panel cluster gets inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. The engine cylinder head overheats crack and leak oil. Other 2014 Ford escapes have had recalls for the same issues but they are saying mine isn't affected. Obviously it is.

Jun 05, 2024

My car was put into safety mode and dropped down to 3 miles per hour

Dec 02, 2023

The contact owns a 2014 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the long block, air filter, battery, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 85,000.

Oct 26, 2022

+ 20 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

20 complaints

I received a notification on the my dash and the car was diagnosed the codes came back Code: P018B and it states Fuel Pressure/ misfire. I've noticed the car misfiring prior to the dash light coming on and now it does it while I'm on the freeway or streets as if it's going to just stop which os very dangerous. This has to be a recall may 2014 ford vehicles are having this issue along with the coolant leak. This needs to be recalled

Aug 21, 2025

A few months ago, Engine coolant light came on and had more coolant added. Then the week after my card stopped in the middle of the road because the engine was over heating, I had to get it towed. Took it to mechanic and there was a hole and coolant leaking. My engine coolant light just came on again, requiring further inspection.

Mar 21, 2025

The car had a coolant leak which caused the car to overheat. The car is now leaking oil which has lead to oil leaking into the fuel.

Jul 30, 2024

My vehicle has a severe oil leak, including leaks at the T valve, vacuum pumps, and transmission fluid. My local garage said this should be covered under the Ford Escape Oil Leak recall, but Ford said it is not. The Ford dealership in Bridgeport, CT, said they were unaware of any oil leak issues with the 2014 Escape, which was not part of the recall. They asked for $3000.00 to cover repairs and said they could not guarantee that the issue would be corrected entirely. My local garage said the vehicle should not be driven as the issue can cause the car to catch fire. I have seen many recalls on the Ford Escape for the problem below. Ford Escape Recall: Certain vehicles with 1.5L engines may have vulnerable engine oil separator housing that can crack and allow oil to leak. A fire can occur if fuel leaks onto an ignition source at high temperatures. Ford states that at least four drivers experienced car fires within five minutes of shutting down the engines in their vehicles. It is disappointing that Ford does not own up to this oil leak issue in their vehicles. I have had nothing but problems with my 2014 Ford Escape. The repair costs are incredibly high. I am making car payments on a vehicle that I can no longer drive due to the dangers of a possible car fire. In addition, Ford knows this is an issue but has not issued a recall for my Ford 2014 vehicle. This is very disheartening as it shows they do not value the safety and lives of their customers. I would appreciate it if this can be looked into further,

Apr 17, 2024

*coolant level stand pipe and sensor. *the car just start doing the overheating while I was on the highway and the car just slow the running while I was there. *yes I bring the car to and authorize ford dealer. *no *yes a warning light saying that the coolant level was low but the coolant was full. Is being and issue since I buy the car. I bring it to the dealer where I buy it twice and they say they fix it. But because the car broke down because the transmission went down I didn’t notice that the problem never being fix. Until I take the car out of the transmission shop. And still have the same issue now is not running. *so the car is just shaking and slow down because it says the engine is overheating

Oct 23, 2023

+ 15 more complaints for this component

SEAT BELTS

17 complaints

The contact owns a 2014 Ford Escape. The contact stated that her mother observed that the driver's seat belt failed to retract properly over time and failed to secure the driver as intended. The contact stated that the seat belt was very loose. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Sep 08, 2025

the drivers seatbelt does not retract. The seatbelt is extended all the way loose in your lap. In an accident i don’t think it would work at all. Something is broken inside that doesn’t allow it to retract on its own at all.

May 06, 2025

Drivers side seat belt retractor or pretensioner does not work. You have to physically push the seat belt back into place. I feel if I were to get in an accident the seat belt would not help me. The vehicle only has 65,400 miles on it. I feel this is unacceptable and Ford should fix this as a safety issue. The dealer gave a estimate to fix this problem and I believe their estimate is unacceptable at $535 for parts and labor.

Nov 15, 2022

THE MIDDLE REAR SEAT BELT LATCH DROPPED BELOW THE FOLD DOWN SEAT WHEN IT WAS FOLDED DOWN. THIS MADE FASTENING THE SEAT BELT IMPOSSIBLE. THE LATCH IS INACCESSIBLE. CANNOT BRING IT BACK UP WITHOUT COMPLETELY REMOVING THE SEAT.

Dec 31, 2019

CAR HAS ONLY 30,000 MILES. DRIVER SEAT BELT DOES NOT MAINTAIN PROPER RECOIL TENSION. I HAVE TO HAND FEED BELT BACK INTO INCLOSEURE. I HAVE CLEANED THE BELT MULTIPLE TIMES WITH NO NOTICEABLE IMPROVEMENT.

Dec 18, 2019

+ 12 more complaints for this component

ENGINE AND ENGINE COOLING,ENGINE

17 complaints

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming out of the exhaust pipes. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to a local independent mechanic to be diagnosed and the contact was informed that there was coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact related to NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); to the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 121,656.

Feb 12, 2025

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired, with the check engine warning light illuminated. Additionally, the contact stated that the engine overheated. The contact stated that the vehicle was parked and allowed for the engine to cool down. The vehicle was later started and taken to the dealer. The vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,669.

Aug 22, 2024

The contact’s mother owns a 2014 Ford Escape. While the contact's mother was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

Jul 23, 2024

The contact owned a 2014 Ford Escape. The vehicle was taken to an independent mechanic for a service appointment which included a system scan and replacement of the coolant valves. The contact stated that after the repair was completed and the mechanic was test-driving the vehicle, the engine caught on fire. A nearby Police Officer alerted the mechanic to pull the vehicle over to the shoulder of the road because the vehicle was on fire. The mechanic drove the vehicle to the shoulder of the road and exited the vehicle. The Police Officer extinguished the fire by using a fire extinguisher that was in the trunk of the officer's vehicle. No injuries were sustained. The vehicle was towed back to the independent mechanic. The contact was informed that the cause of the fire was the engine and the engine coolant. The vehicle was destroyed due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

Mar 14, 2024

Fire: 1

Coolant intrusion around 130,000 miles. I swapped the motor from a 2013 Escape that had 107,000 miles on it and the coolant intrusion is happening with that one after driving 15,000 more miles.

Feb 09, 2024

+ 12 more complaints for this component

AIR BAGS

16 complaints

THE DASH WARNING LIGHT SHOWS A PERSON IN A SEAT BELT WITH AN AIRBAG ALL THE TIME

Mar 17, 2021

I GOT A CARD IN THE MAIL FOR ME TOO CHECK TOO SEE IF MY VEHICLE IS IN THE RECALL ON TAKATA AIRBAGS.

Oct 28, 2018

I WAS IN A CAR ACCIDENT. THE CAR WAS A TOTAL LOSS. ALL AIR BAGS DEPLOYED, BUT THE DRIVERS SIDE DOOR AIR BAG DID NOT. I SUSTAINED SHOULDER AND NECK INJURIES. I CONTACTED FORD MOTOR CO. THEY FAILED TO HELP ME IN ANY WAY. I HIT ANOTHER VEHICLE THAT FAILED TO YIELD RIGHT OF WAY TO ME. IT HAPPENED ON A TOWN STREET. FORD SAID THEY ARE NOT GOING TO HELP PAY FOR THE COST OF MY CAR.

Oct 26, 2018

Crash: 1

Injuries: 1

OUR 2014 FORD ESCAPE WAS INVOLVED WITH A FRONT SIDE CRASH. DRIVER ACCIDENTLY PULLED OUT ON A CITY STREET IN FRONT OF ANOTHER CAR AND WAS HIT. THE WHOLE FRONT END WAS DESTROYED. NONE OF THE AIR BAGS ENGAGED. OUR VEHICLE WAS DECLARED A TOTAL LOSS. I DON'T KNOW WHAT AIR BAGS WERE IN OUR VEHICLE, BUT THEY DIDN'T WORK.

Aug 03, 2018

Crash: 1

TAKATA RECALL. PURCHASED SEPT 2013. REAR ENDED TWICE WITHIN THE FIRST MONTH OF OWNERSHIP. AIRBAGS DID NOT DEPLOY EITHER TIME. BLEAKLEY FORD REPAIRED BOTH TIMES. 2015 GOT RECALL NOTICE FOR 'AIRBAGS'. ASKED SERVICE PERSON WHAT WAS WRONG WITH THE AIRBAGS. SHE SAID 'THEY HAD TO BE TURNED ON". THIS MEANS, THEY WERE TURNED OFF WHEN THE CAR LEFT THE FACTORY, AND WHEN I WAS REAR ENDED BOTH TIMES. THIS INDICATED THAT FORD KNEW THE AIRBAGS WERE DANGEROUS, AND WAS TURNING THEM OFF IN THE FACTORY. I FOUND MY VEHICLE ON ONE TAKATA LIST, SO I KNOW IT HAS THEM. I HAVE REQUESTED SEVERAL TIME TO HAVE MY AIRBAGS REPLACED, BUT THEY JUST BRUSH ME OFF. I'M VERY NERVOUS NOT KNOWING IF THEY ARE GOING TO EXPLODE WHILE I'M DRIVING. I LIVE IN THE SOUTH WHERE IT IS HOT AND HUMID. I UNDERSTAND THESE ARE EXACTLY THE CONDITIONS THAT CAUSE THE PRESSURIZED GAS CONTAINER TO EXPLODE, SENDING SHRAPNEL INTO THE PASSENGERS AND DRIVER. I FEEL FORD SHOULD BE PROSECUTED FOR PREMEDITATED ENDANGERMENT OF MILLIONS OF CUSTOMERS. 1ST MVA: BRAKING WHEN REAR ENDED. 2ND MVA: SITTING STILL @ RED LIGHT WHEN STRUCK FROM BEHIND. BOTH SPEEDS CALCULATED @ 45 MPH.

Apr 26, 2017

Crash: 1

Injuries: 2

+ 11 more complaints for this component

SERVICE BRAKES

14 complaints

The contact's daughter owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact noticed that the brake pads were overlapping the top of the rotors. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Aug 15, 2024

At 60 mph without any warning my brakes failed, the brake pedal was really stiff and it took both my feet all of my strength and the emergency brake to get the car to stop, Had there been other cars in front of me I’m sure that I wouldn’t have been able to avoid a collision as the only other place to drive would have been a gully. After I removed the vacuum pump for replacement, I found that the coupler bolt was broken off in what I assume was the camshaft. I used an easy out kit to remove the coupler bold. Then replaced with a new one I ordered from the dealership and also replaced the vacuum pump also purchased through the dealership total cost was about $350-400

Aug 26, 2022

I was on my way home, turned On my turn signal to turn left. Went to apply the brakes and they were very hard to push I was unable to stop for about a mile luckily there was no traffic ahead of me if there had I either would’ve gone off the road or hit someone. Finally when I came to a stop using both feet to apply pressure to the brake I finally stopped then drove about 5 miles an hour all the way home. After A lot of investigations online I narrow down that it was the brake booster vacuum pump. I ordered the part and when it arrived I proceeded to remove the old one when I did I found that the coupler was broken off inside the camshaft, I was able to get it out with an easy out kit so I ordered a new one of those from Ford dealerships. I have since replaced those items completed today but I have not test drivenñ

Jun 29, 2022

VACUUM PUMP FAILED ON THE ENGINE CAUSING THE BRAKES BOOSTER TO FAIL INSTANTLY. LOST ALL BRAKE ASSIST AND HAD TO USE BOTH FEET WITH ALL THE PRESSURE I COULD MUSTER TO SAFELY STOP THE VEHICLE. VEHICLE IS OUT OF WARRANTY FOR ATTACHING PARTS, SEARCHED FOR PARTS. PARTS REQUIRED ARE VACUUM PUMP AND PUMP DRIVE COUPLING, COUPLER WAS SHEERED OFF CAUSING DAMAGE TO CAMSHAFT INTERNALLY. SEARCHED FOR PARTS CALL 5 DEALERS NATIONWIDE AND THEY ARE OUT OF STOCK, SEARCHED ALL OVER THE INTERNET. NO PARTS AVAILABLE IN THE WORLD. LOCAL FORD DEALER HAS 4 CARS IN SHOP WAITING ON PUMPS, PARTS WON'T ARRIVE FOR 30 DAYS. CALLED ANOTHER DEALER IN THE MIDWEST THAT SHOWED PARTS AVAILABILITY(6) ALL THOSE PUMPS ARE FOR ON-GOING REPAIRS IN SHOP AND NONE OF THEM ARE FOR SALE. THIS PUMP FAILURE IS DEADLY, DANGEROUS AND NOT BEING ADDRESS BY THE MANUFACTURER. PLUS EVEN TO REPAIR WITHIN 30 TO 45 DAYS I HAD TO USE A SALVAGE PART (I MAY HAVE BOUGHT THE ONLY ONE IN THE NATION) CALLED 12 SALVAGE YARDS AND THEY ARE OUT OF STOCK AS WELL. YOU CAN BE DRIVING ALONG AND THEN BAM. YOUR BRAKE ASSIST BOOST WILL BE GONE AND YOU DO NOT KNOW IT. LUCKILY I WAS ABLE TO GET THE VEHICLE SAFELY STOPPED. PART NUMBER IS BB5Z-2A451-C AND OTHER SIMILAR FORD VEHICLES AND EXPERIENCING THIS ISSUE WITH THE 2.0L ENGINE. THANK YOU.

Aug 16, 2019

BRAKES NOT ENGAGING WHEN THE VEHICLE WAS GOING AT A VERY LOW RATE OF SPEED (UNDER 15MPH). COULD ONLY STOP WITH PEDAL TO THE FLOOR AND UTILIZING THE EMERGENCY BRAKE. TOOK IT TO THE SHOP AND IT'S THE VACUUM PUMP, NO BIG DEAL EXCEPT THE PART IS ON A 2 MONTH BACK ORDER BECAUSE IT SEEMS EVERYONE'S HAS GONE BAD BUT NO RECALL. MY MECHANIC IS BAFFLED!!

Jun 10, 2019

+ 9 more complaints for this component

ENGINE,ENGINE AND ENGINE COOLING

11 complaints

There's coolant intrusion in my engine due to - as best I can figure - a manufacturing defect that Ford acknowledges in their 2.0L EcoBoost engines (per TSB 22-2229), but NOT in their 1.5L and 1.6L EcoBoost engines (mine is a 1.6L and was produced in parallel with the 2.0L, though they later replaced it with a 1.5L). This is an acknowledged defect, plain and simple, and a safety issue because the engine can catastrophically fail during use due to it! The only fix is literally replacing the engine. Ford won't do anything because it's past the drivetrain warranty.

Apr 02, 2024

I have had coolant issues with this car for 7+ years. No matter what work I have done to it, it still looses coolant. I'm currently topping off the reservoir every 3-4 days. Pressure test does not find a leak but it must be going somewhere!! Within the past 3 months I have had: - heater hose replaced ($500+ at dealership) - valve cover gasket and turbocharger wastegate control solenoid replaced ($800+) - coolant tube and vac system replaced ($1000+ at dealership) I have had other extremely expensive repairs done over the years, including recalls, and the car still looses coolant somehow.

Feb 22, 2024

After remote starting the vehicle, the vehicle timed out. Upon entering and starting the vehicle, a check engine light and overheating notification were received. The vehicle was undrivable and this occurred during single-digit temperatures. The vehicle was left overnight (single-digit cold weather) and upon return the following day, the vehicle was started and still had a check engine light and engine overheating notification. The vehicle was towed to the dealership for diagnosis. The dealership determined that coolant was leaking into cylinders 1 and 2. The dealer indicated that the necessary repair would be an entire engine replacement and was quoted $10,000 dollars. The repair estimate was declined and the vehicles check engine light was cleared and ran fine.

Jan 31, 2024

A repeated low coolant light continues to show up after refilling the system and having it flushed. The system message center presented a message that said "Stop Safely Now" due to low coolant. The engine temperature gauge was reading completely cold.

Jan 15, 2024

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "High engine temperature, stop safely" message was displayed before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact had to add water or coolant to the coolant reservoir for the vehicle to restart. The vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the vehicle previously had two unknown repairs for coolant intrusion; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.

Jan 10, 2024

+ 6 more complaints for this component

VISIBILITY/WIPER

10 complaints

Rear-view camera is not working while in reverse. When backing up, it doesn't show anything but a blank screen. Says it is unavailable. I had a mechanic run a diagnostic on it and it showed the camera was faulty.

Nov 08, 2025

WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE IN OFF POSITION WHILE DRIVING, STOPPED AND PARKED. CAN NOT TURN THEM OFF MANUALLY, HAVE TO SHUT THE CAR OFF TO MAKE IT STOP. THEY DOESN'T ALWAYS WORK EITHER. WIPERS GO AS SHORT AS 5 WIPES EVERY 5 SECONDS TO UP TO 30 SECONDS-MINUTE OPERATING IN THE OFF POSITION. WIPERS DO NOT ALWAYS TURN ON. WHEN TESTING TO SEE IF THEY WILL COME ON, SOMETIMES THEY DO NOT TURN ON. CONCERN FOR THEM NOT TURNING ON WHEN IT RAINS. BEEN GOING ON FOR 6 DAYS STRAIGHT. LUCKILY THERE HASN'T BEEN RAIN, YET.

Oct 15, 2019

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INOPERABLE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE MALFUNCTION OCCURRED INTERMITTENTLY. THE DEALERSHIP WAS CONTACTED AND ADVISED THAT THE WINDSHIELD WIPERS HAD TO BE MANUALLY RESET IN ORDER TO OPERATE CORRECTLY. ALSO THAT THE WIPERS WERE OLD WHICH CAUSED THE DRAG AND WHEN THEY HEATED UP IT CAUSED A MALFUNCTION. THE CONSUMER FELT THIS WAS A LIABILITY.*JS

Aug 29, 2018

FRONT WIPERS GO OFF WHEN IN OFF POSTITION ON THE STEERING WHEEL. ONCE ISSUE STARTS HAPPENING IT DEGRADES QUICKLY. IT STARTS WITH A RANDOM WIPE AND OVER A MONTHS PERIOD DEGRADES INTO THE WIPERS RANDOMLY TURNING ON AT DIFFERENT SPEEDS AND DIFFERENT TIME INTERVALS RANGING FROM A FEW WIPES UP TO 15 MINUTES OF UNCONTROLLABLE WIPING. SOMETIMES ONLY A SINGLE WIPER BLADE WILL TURN ON RANDOMLY THE LEFT OR RIGHT FRONT ( ONCE RESTARTING CAR BOTH WIPERS WILL GO OFF RANDOMLY AGAIN). THIS HAPPENS WHEN DRIVING ON ALL DRIVING TYPES STREET/HIGHWAY/TURNING/STATIONARY EVERYTHING. AGAIN THE WIPERS ARE IN OFF POSTITION AND NOT ENGAGED BUT WILL RANDOMLY TURN ON.

Aug 24, 2018

BACK WINDSHIELD SHATTERED WHEN DRIVER SIDE DOOR WAS CLOSED. NO APPARENT CRACKS IN WINDOW PRIOR TO THIS HAPPENING. AFTER REPLACING THE REAR WINDSHIELD, THE SAME THING HAPPENED AGAIN WITHIN 24 HOURS OF IT BEING REPLACED. HAVE ONLY OWNED THE VEHICLE FOR APPROX. 45 DAYS. THE VEHICLE WAS PARKED AND NOT RUNNING BOTH TIMES.

Dec 27, 2016

+ 5 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

10 complaints

This vehicle has had a bad electrical problem where it makes a real bad clicking noise and sometimes it doesn't turn off the radio also the radio doesn't turn on at times. The major problem is it has not passed emissions for almost a year it gives out bad sensor readings and clearing the code so I can pass emissions don't help it comes back on. I have tried to let Ford know that this car is having recall issues . I have had a purge valve put on it but it's still it's not capable of passing the emissions because the sensors at all Ford dealerships said they can reset the sensors but they want me to pay I don't think that is fair to me because these are recall issues that I'm having! even though it's older .I think it's only fair to have it analyzed at a Ford dealership free of charge.. I'm paying car notes and I cannot even drive the vehicle safely now it's leaking antifreeze if you check the past recalls on 2014 Ford escapes there were fuel injector problems and that's probably why it cannot pass emissions so I need this recall handled properly thank you.

Nov 04, 2025

The back up camera goes out at times.it says report too ford.tranmission issues and turbo issues.

Nov 01, 2025

When putting my vehicle into reverse it wouldn't go into gear it was stuck in a neutral position unless it was in park. If I would step in the gas it would just rev up the engine.

Aug 13, 2021

DON'T RUNNING

Feb 20, 2020

COOLANT ISSUES SIMILAR TO THOSE INCLUDED IN THE PART 573 SAFETY RECALL 17V-209, THOUGH MY VEHICLE WAS MANUFACTURED A FEW WEEKS LATER AND NOT INCLUDED IN THAT RECALL, AS WELL AS ELECTRICAL ISSUES THAT WERE SIMILAR TO OTHER RECALLS THAT DIDN'T INCLUDE MY VIN. IN JUNE 2019, IT STARTED WITH THE VEHICLE NOT TURNING ON OR SHIFTING OUT OF PARK INTERMITTENTLY.. WORK WAS PERFORMED AND THEN A WEEK LATER P0303 CYLINDER MISFIRE.. AGAIN WORK WAS COMPLETED, THE CODE CAME BACK, AND NOW FORD IS RECOMMENDING REPLACING THE ENGINE BUT WILL NOT COVER THE COSTS DUE TO BEING 5 YEARS AND IN EXCESS OF 60K MILES. TOOK FOR 2ND OPINION AND RAN OUT OF COOLANT AND OVERHEATED LESS THAN 5 MILES AWAY FROM FORD DEALERSHIP, EVEN THOUGH THEY JUST REPLACED THE COOLANT OVERFLOW TANK AND FILLED IT.. CONTINUES NEED COOLANT EVERY FEW MILES. SEEMS CRAZY THAT A VEHICLE THAT STAYED ON TOP OF ROUTINE MAINTENANCE AND HAS NOT BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE CONDITIONS WOULD NEED A NEW ENGINE AT LESS THAN 94K MILES AND IS THE CONSUMER'S RESPONSIBILITY TO FOOT THE BILL. I'VE ALREADY SPENT ALMOST $3K ON THIS ISSUE AND FORD VERBALLY TOLD ME JUST THE ENGINE WOULD BE AROUND $7-8K WITHOUT LABOR. THEY ALSO HAD THEIR SALES DEPARTMENT CALL ME AND OFFER TO "TAKE A COUPLE HUNDRED OFF A NEW VEHICLE" FOR MY CURRENT ONE. VERY DISHEARTENING TO HEAR THAT WHEN I'VE TAKEN CARE OF THE VEHICLE AS THE SOLE OWNER, LESS A FEW RECOMMENDED TIRE ROTATIONS.

Jul 16, 2019

+ 5 more complaints for this component

POWER TRAIN,UNKNOWN OR OTHER

9 complaints

My car loses power, I’ll go to get in interstate or just pull out of somewhere and I’ll press the gas and it’ll barely go. I’ve almost got hit multiple times. I take it to have it looked at and all I get is they can’t seem to see the problem but it’s there and extremely dangerous. After talking to several people apparently ford escapes are known for this problem yet ford doesn’t want to acknowledge there faulty parts. I have two small kids and this is dangerous and going to kill people

Jul 24, 2025

Transmission failed after only 83k miles. Also needed entire engine rebuilt. Sunroof liner also became loose, as well as Backup camera failed.

Feb 21, 2025

My engine coolant kept disappearing with no signs of a leak and no overheating. Then one day it was driving fine when I stopped at a red light and it stalled so I tried to restart it but every time I put it in gear it stalled so I had to get it towed to a mechanic and the diagnosed it as transmission failure. It never showed signs of transmission issues and never had a check engine light on or anything. Worst buy ever

Mar 09, 2024

Was driving 35mph and car started jerking and lost power to gas pedal. I placed it in park, and then in drive. The speedometer trusted to 110 and then it jerked some more, heard a horrible whining noise. I drove home with same issues, about 6 blocks. Then I got a transmission failure message on my dash. Could put in park. Put my e brake on. Had it towed to the dealership. Car only has 55,000 miles on it. Been meticulously maintained. There were no warnings before this incident. Dealership called and said my transmission needs to be replaced. Well we do t have 6000 to fix it and ar still making car payments. I have seen thousands of these complaints online, why isn't Ford doing something for the consumer. This should be a recall. I am not a happy customer

Sep 15, 2022

It started to act like it was stalling out so I stopped on the side of the road and opened the door to listen. The car was in gear but the brake peddle was pressed all the way down. When I opened the door the panel came up with a warning saying the "Transmission not in Park press Ok". So I pressed Ok and closed the door. I drove forward a few inches, listening thru the window with the door closed. It still wasnt acting right so I stopped in the middle of the road, moved the gear shifter to Park and noticed the drivers panel indicated the gear the car was in was Neutral even though the shifter is in Park. I got out of the car and moved it out of the middle of the road and it went over a small hump I couldn't see, and slid into a fence. I spent the next 25 minutes trying to rock the car to either move backward or forward and away from the fence, obtaining a few bruises (nothing serious) in the process, and was unable to move the car on my own. I had to engage the parking brake, lock the car, and started walking to look for help or cell phone service, as I had none where I was. After a stranger stopped to help get it off the road completely, I watched YouTube videos of easy fixes for the problem and found a video explaining how to "push" the neutral safety locking switch, inside the dash surrounding the gear shifter, tried this remedy and it allowed the gear shifter to move and shift into Neutral or any of the gears below (ND12) but will not shift into Park or Reverse. I had someone follow me home and got the car to my house after it happening one more time on the way. The soonest my local Ford dealership could get it in for service is September 8th (roughly 3 weeks after onset of issues and immobilization). I spoke to Customer Service and they told me the car would have to be diagnosed as due to the recall. There's no remedy until hopefully Oct2022 and wont provide a rental until then. Said we'll see what programs I qualify for even though I owe $3400 on my loan.

Aug 15, 2022

+ 4 more complaints for this component

FUEL SYSTEM, GASOLINE

9 complaints

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and lost automotive power. The check engine warning light had flashed on and off and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V525000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 115,000.

Dec 10, 2024

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

Dec 02, 2024

The contact owns a 2014 Ford Escape. The contact stated that the vehicle stalled while idling after being driven for an extended period. There were several unknown warning lights on the instrument panel. The vehicle had been taken to several independent mechanics; however, the mechanics could not determine the cause of the failure. The dealer was then notified of the failure and the contact was given an estimate for a diagnostic test. Upon investigation, the contact discovered NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 162,000.

Mar 18, 2024

The contact owns a 2014 Ford Escape. The contact stated that fumes were entering the cabin of the vehicle while driving at various speed without warning. The vehicle was taken to an independent mechanic where it was discovered that carbon monoxide was leaking from the valve cover. The valve cover was repaired. The contact stated that his son smelled a fuel odor coming from the vehicle. The contact's son failed to start up the vehicle after several attempts. The vehicle was towed back to the mechanic however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact linked the failure to a defective fuel pump. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.

Nov 28, 2023

The contact owns a 2014 Ford Escape. The contact stated that on multiple occasions while driving approximately 20 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was veered to the side of the road and was able to restart after several attempts; however, on two separate occasions the vehicle failed to restart. The vehicle was taken to an independent mechanic but there was no failure found. The vehicle was then towed to a dealer where there was no failure found. The vehicle was not repaired. The contact believed that the vehicle was included in NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) and 15V005000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 68,000.

Apr 17, 2023

+ 4 more complaints for this component

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

9 complaints

I have maintained my vehicle as I always have with previous autos in the past. In 11/22 I had to replace the transmission, which left me 6k+ in debt. My auto is now seemingly going into limp mode for no reason whatsoever and just shutting off while driving. This almost caused an accident, there was NO forewarning of any mechanical issues prior to it doing this. The check engine light came on, rpm’s declined, tried to move to side of the road by pressing gas pedal with no acceleration. Shut car off, called a tow truck mechanic could not diagnose any problem. Since this first incident it has happened almost everytime I’ve driven it. This last time left me and my dog on side of road, unable to move to safe place due to no acceleration with gas pedal. My car is now leaking oil once parked, there’s oil all over hood and internal parts of car, auto is now spuddering with intermittent bursts of power. I’ve never had as many issues with a vehicle as I have with my ‘14 Ford escape ecoboost titanium suv. Upon researching common problems with this year and make this is a MAJOR COMMON ISSUE. For an auto to be “known” for these mechanical issues, these should be ALL covered by the manufacturer!! Transmission is a known issue, the deacceleration and oil leak issue once this issue starts are all known issues. Every mechanic I’ve either brought it to or discussed my issues tell me the same thing, “ oh yeah, that year is known for these issues” so what does one do, when they can’t afford a new vehicle , they owe more on the car due to the repairs? I’ve also needed to replace minimum of 5 headlight bulbs and tail light bulbs within the last 6 months. That’s not normal. Please advise

Apr 24, 2024

My car has 15 recalls. I was only notified of 2. According to one of the letters I received It states that repairs were done but not completed and that is a lie. I have never had any recall work done, mainly because the first letter said they didn't have parts. I was only made aware of the latest 2 and no work has ever been done that I am aware of nor have I ever been notified until recently. So why are they saying work was done when I know it wasn't? One of the recalls says my car should not be driven for safety reasons. How can they be trusted? I know the repairs were not done even though the letter says it has been done. How can they claim it was fixed, when I know for a fact it wasn't. What can I do to prove they are lying? Shouldn't there be records? I would love to see these records. My name is [XXX] [XXX] . or [XXX] . My car is a 2014 ford escape. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 09, 2024

This vehicle was purchased by an “Authorized Dealer “ on August 31st 2023. I was unaware of the many issues that this vehicle had. Within the first few hours of driving off the lot in this car, I put the car in reverse and for one the back up camera stalled, secondly, a message appeared stating the camera is unavailable and for me to contact the dealer. Well I did, I contacted Five Star Ford and was told $165 just for a diagnostic. Additionally, I was driving on the highway Sept. 9th and the car just began to lose power. I literally was pedal to the metal trying to get home in hopes that this vehicle didn’t give out on me. Shortly after that, the check engine light came on and as I accelerated, this rough noise seemed as though it was getting louder and louder. Last but not least, this car drinks gas likes it’s going out of style. The overall mileage is bogus. According to the odometer after having this car for 11 days, I had supposedly put 1,000 miles on this vehicle!!!! That’s absurd to me!! I haven’t been out of the town or anything. I’ve watched the odometer jump from 120812 to 120837 after only traveling about 2 and half miles. Like what’s going on with this these faulty transmissions in these cars, FORD! What are you doing about it??? People work hard to purchase a car for them and their family. Why make our lives more difficult with these faulty vehicles??!!

Sep 12, 2023

When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. Dashboard says Engine Failure park vehicle immediately very frustrating!! I’m about to file a lawsuit if this doesn’t get taken care of!

Jun 29, 2023

Engine shutoff in the middle of a busy road after having vehicle for 3 days.

Apr 26, 2022

+ 4 more complaints for this component

SUSPENSION

9 complaints

NOISE IN REAR EVEN AT 5 MPH SHAKING RATTLING MAKES THIS VEHICLE MISERABLE TO DRIVE

Apr 09, 2019

DRIVING DOWN THE FREEWAY GOING 65 MPH IN VIRGINIA I THE LEFT LANE HEARD A BANG AND THE CAR SUDDENLY JERKED THE THE RIGHT AND INTO THE NEXT LANE OVER. STOPPED THE CAR IN THE MIDDLE OF THE FREEWAY AND FOUND THAT THE REAR RIGHT LOWER SUSPENSION CONTROL ARM BROKE. THE CAR WAS STUCK AND HAD TO BE TOWED FROM THE MIDDLE OF FREEWAY.

Sep 13, 2018

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT ANY SPEED ABOVE 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER (FORT MILL FORD, 801 GOLD HILL RD, FORT MILL, SC 29708) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VEHICLE WAS NEW TO EXPERIENCE THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Jan 09, 2018

REAR SHOCK ABSORBER DEFECTIVE, BUT FORD WON'T REPLACE UNDER EXTENDED WARRANTY, EVEN PREMIUM EXTENDED. DEALER REPLACED AT COST OF $556 PLUS CHARGED ANOTHER $100 TO ALIGN WHEELS. FORD WILL NOT TAKE CARE OF, DESPITE ISSUING TSB NO. 15-0194 INDICATING THAT SHOCK ABSORBERS MAY BE DEFECTIVE. FORD SAYS PART NOT COVERED, BUT THERE IS A SAFETY ISSUE DUE TO DEFECTIVE PART.

Sep 21, 2017

WHEN I HAVE AN OIL CHANGE, THE DEALER (2 OF THEM) NOTIFY ME THAT I HAVE A LEAK IN MY REAR SHOCK ABSORBERS. I HAVE REPLACED THE PASSENGER SIDE TWICE AND NOW THEY TELL ME MY DRIVERS SIDE IS LEAKING. THE VEHICLE JUST WENT OUT OF WARRANTY, BUT THERE IS A PROBLEM WITH THE REAR SHOCKS. I HAVE NEVER EXPERIENCE A REAR SHOCK LEAK AS LONG AS I HAVE OWNED A VEHICLE. NOW, BASICALLY, EVERY TIME I HAVE AN OIL CHANGE AND CHECK, THEY INFORM ME OF A LEAKAGE.

Jul 05, 2017

+ 4 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

8 complaints

1. The transmission has continuously slipped and stuck in gears when significantly outside of standard RPM:Speed standards for the vehicle. 2. The vehicle has recently started leaking oil via a lower pressure valve. 3. The engine thermostat and/or sensor need to be replaced with faulty internal temperatures being registered. 4. The rear collision warning and camera system started malfunctioning after an update that happened middle of 2024. The camera won't work at all approximately 50% of the time. 5. The brake issues haven't been fully diagnosed, but I'm aware of the model year/series of vehicle having several faulty components that could have a hand in the weakened braking. 6. I recently had AAA come diagnose the vehicle (reference the photos provided). My objective is to have my vehicle included in the widespread recalls that were released for my car model, year, and overall series. For some reason my VIN in registering as a vehicle that qualifies for the recalls but seems to have the exact same issues. I'm more than happy to take part in an investigation and or third-party inspection to expedite the process as well. I've also included the reports I've found when searching for the 2014 Ford Escape recall/repair list (via your website and others).

Jul 08, 2025

lost power, didn't seem to get into dive on freeway could't get power on to freeway when at a stop take time to get power up to a good speed Car at AAMCO for inspection needed to re build leaking bad brushing No did not get any warning warning light came on as i went to AAMCO of low coolant only

Jan 26, 2022

The contact owns a 2014 Ford Escape. The contact stated while driving 35 mph, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine, the transmission, the manifold, and the computer needed to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 107,000.

Jun 03, 2021

MY 2014 FORD ESCAPE JUST HAD ENGINE LIGHTS COMING ON AND OVERHEATED AND JUST QUIT RUNNING.

Jan 07, 2021

IN 2014, I BOUGHT A NEW FORD ESCAPE FROM RHINEBECK FORD IN RHINEBECK NY. IT REMAINED IN PRISTINE CONDITION UNTIL ITS UNTIMELY 'DEATH' ON AUGUST 10, 2020. PRIOR TO AUGUST 10, IT WAS BACK AT THE DEALERSHIP APPROXIMATELY 15 TIMES TO ADDRESS SAFETY RECALLS. ON AUGUST 10 MY WIFE, SON AND NIECE BROKE DOWN IN THE MIDDLE OF THE ROAD. WE BROUGHT THE CAR TO RHINEBECK FORD. AFTER EXAMINING THE CAR, WE WERE TOLD THAT THE ENGINE AND CYLINDERS HAVE COOLANT IN THEM, AND THE TRANSMISSION IS FULL OF METAL FILINGS. BOTH OF THESE ISSUES COMBINED MEAN THAT THE CAR IS DISEASED; HOWEVER RHINEBECK FORD IS STILL IN THE PROCESS OF CREATING A COMPREHENSIVE LIST OF THE CAUSE OF DEATH. FORTUNATELY THESE DANGEROUS DEFECTS DID NOT RESULT IN INJURY TO MY FAMILY BUT THEY CERTAINLY DO REPRESENT A SERIOUS SAFETY RISK. ON AUGUST 10, THE CAR HAD APPROXIMATELY 108,000 MILES ON IT. I WAS SOLD A DEFECTIVE AND UNSAFE VEHICLE AND FORD MOTOR COMPANY IS NOT WILLING TO MAKE THIS RIGHT. I MADE NUMEROUS PHONE CALLS TO FORD CORPORATE OFFICES AND WAS TOLD THAT SINCE THE WARRANTY WAS EXPIRED AND THERE ARE NO ACTIVE RECALLS PERTAINING TO DEFECTIVE TRANSMISSIONS OR ENGINES THAT THEY WOULD NOT STAND BY THEIR PRODUCT.

Sep 02, 2020

+ 3 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

8 complaints

Ford recall 17S09 indicates back up camera malfunction indicating not working. My Ford Escape fits the year make and model, currently having that exact issue with a not working malfunctioning back up camera. Ford refuses to allow my VIN to be included into that recall repair even though it fits the parameters of the recall. Indicating the fault has to come from the NHTSA.

Jan 27, 2025

I have an open recall on my 2014 Ford Escape. It says the date here was June 10th, 2022, however I was not informed until I got the letter in the mail on July 19th, 2022. I was going to leave to the grocery store on Sunday the 17th of July, when the shift gear was not at all working and it hasn’t been working ever since. I am just thankful that it happened at home and not any where else. However, I do wish I was emailed or sent a letter earlier to have prevented me from having this problem.

Jul 19, 2022

THE POWER STEERING ASSIST FAULT. I AM UNABLE TO TURN THE STEERING WHEEL. IT IS HARD TO TURN. WHEN STARTING THE CAR THE ERROR MESSAGE POWER STEERING ASSISTANT FAULT. I COMES ON AND GOES OFF.

Dec 15, 2020

INTERMITTENTLY WHEN YOU START YOUR VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND INFORMATION DISPLAY MAY BE INOPERATIVE. IN ADDITION, ALL WARNING LAMPS AND INDICATORS, AND AUDIBLE WARNINGS MAY ALSO NOT FUNCTION. INTERMITTENT STALLING, AND INCREASES OF SPEED WITHOUT USER INTERFERENCE

Jun 29, 2019

JUST GOT IN ONE DAY AND THE LED PANEL WAS A WHITE SCREEN, COULD SEE ANY INFORMATION WHATSOEVER 15C03 ' REPROGRAM INSTRUMENT PANEL CLUSTER ' 2014-2015 FORD ESCAPE FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2014-2015 FORD ESCAPE VEHICLES MANUFACTURED MAY 19, 2014, TO FEBRUARY 6, 2015, AND TRANSIT CONNECT VEHICLES MANUFACTURED MAY 11, 2014, TO JULY 2, 2015. DUE TO A SOFTWARE INCOMPATIBILITY ISSUE, THE INSTRUMENT PANEL CLUSTER BE INOPERATIVE INCLUDING A BLANK MULTIPLE FUNCTIONAL DISPLAY (MFD), AND NON-FUNCTIONAL WARNING CHIMES, MESSAGES AND WARNING LIGHTS. SPECIFIC WARNING CHIMES, MESSAGES AND WARNING LIGHTS. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROL AND DISPLAYS.' CONSEQUENCE: IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH

Jun 24, 2019

+ 3 more complaints for this component

STEERING,ELECTRICAL SYSTEM

8 complaints

2014 Ford Escape Power Steering failure while on the interstate in fast moving and heavy traffic. Almost caused a pile up and barely got out of the way of a semi truck going 70 or more mph to the safety of the edge of interstate. The power steering had been working fine. Until a couple days prior to the incident, I cranked it up and it seemed like it was in manual steering mode. I cut it off re cranked it and it was fine. So i thought just a randon glitch when starting it. Always loved and relied and trusted ford vehicles until the incident on the interstate. I got it off the interstate cut it off and started it again, it was no longer power steering and felt it was in manual steering mode all the way on the back roads getting it home. I contacted Ford and told them of the problem, they instantly said they had repared vehicles and also numerous complaints on this problem and that there was not a recall on it, only on vehicles up to 2012. Then after further research I found tons of folks who were experiencing the same problem and some in the process of lawsuits or in process of filing one against Ford for the problem. I ask on line and researched others complaints about their experience, for some it was just the battery, so I replaced it with a new battery, it was not the problem and soon after had someone put a scanner on it and it shows the electric steering rack as the error. the dealership when called about the part stated that Ford had several problems with the steering part, that the system had a faulty boot which would allow water to get into the electric steering component and basically fry the board. The solution Ford has for it is not to do anything about it in numerous vehicles having the same faulty parts is to sell you a corrected part and charge you around $4000/labor? Really? You are getting sued and you are telling others to repair it with another probably faulty part again? Should I sue for the repairs? Can they be forced to recall?

Mar 01, 2024

The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.

Apr 20, 2023

Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.

Jan 24, 2023

Driving and the steering assist failure warning came on and lost all power steering.

Oct 18, 2021

LUCKILY HAD JUST STOPPED AND PUT THE VEHICLE IN PARK, STEERING WHEEL SHOOK, AND THEN RECEIVED ERROR MESSAGE OF 'STEERING ASSIST FAULT SERVICE REQUIRED'. PLACED THE CAR IN REVERSE AND REALIZED I HAD NO POWER STEERING. PERFORMED A CODE SCAN AND RECEIVED A U3000 ERROR. TAKING VEHICLE TO FORD TOMORROW FOR ADDITIONAL DIAGNOSTICS.

Nov 10, 2020

+ 3 more complaints for this component

TIRES

8 complaints

TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH GOODYEAR ASSURANCE TIRES, SIZE: P235/55R-17/99T. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18T006000 (TIRES), ALTHOUGH THE CONTACT'S TIRES WERE MANUFACTURED BY GOODYEAR RATHER THAN CONTINENTAL AS PER THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE TIRES WERE NOT DIAGNOSED OR REPAIRED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 109,288. THE DOT NUMBER WAS NOT AVAILABLE.

May 29, 2018

TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R17 99 H. WHILE DRIVING 40 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. THE FRONT PASSENGER AND BOTH REAR TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE FRONT PASSENGER AND BOTH REAR TIRES. THE CONTACT ALSO STATED THAT THE TIRES DID NOT GRIP THE ROAD AND WOULD SLIP WHEN MAKING TURNS. THE DEALER DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,288 AND THE TIRE FAILURE MILEAGE WAS 15,748.

Apr 10, 2017

CONTINENTAL CONTIPROCONTACT 235/50R18 97H DOT: 431PWBK32014 20K ON 2 YR OLD PURCHASE NEW 2014 FORD ESCAPE TITANIUM. TIRE TREADS HAVE CHUNKS MISSING ALL OVER 2 TIRES, PREVIOUSLY ON REAR TIRES NOW ROTATED 1000 MILES AGO TO THE FRONT. UNSURE HOW LONG THIS HAS BEEN GOING ON SINCE I CAN'T SEE MY TREADS NORMALLY BUT I HAPPENED TO HAVE HAD MY STEERING WHEEL TURNED OUT AND NOTICED THIS SCARY DEFECT. NORMAL USE IS ON CITY STREETS, BLACK TOP. RARELY ON A GRAVEL ROAD. I HAVE PICTURES AND I HOPE I CAN UPLOAD THEM AS I CONTINUE ON THROUGH THIS FORM.

Jul 27, 2016

AFTER BEING STOPPED AT A RED LIGHT THE FRONT DRIVER TIRE BLEW CAUSING THE VEHICLE TO VEER LEFT, IMPACTING A CURB THEN VEERING RIGHT IMPACTING A GUARDRAIL. VEHICLE WAS TOTALED.

May 16, 2016

Crash: 1

TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55R17 99H. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A BUBBLE HAD DEVELOPED ON THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TIRES WERE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THE DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 16,223.

Nov 20, 2015

+ 3 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL

6 complaints

The car takes off late (delayed) after pushing on the gas pedal. The shifting is also not responding, for example, I placed the car in “REVERSE” gear and the car actually went forward like it was in DRIVE.

Nov 01, 2023

I got off work and was heading home one of the streets i Devon is uphill. As I’m driving up the hill the car just started rolling backwards. I hit the breaks and turned car off and back on and even thought it was I. Drive it would only go backwards. No matter what I did it was jerking and acting like it didn’t have power even though the rpm’s was up. I mechanic came to check on me and during his inspection we discovered damages to the passenger inner tire end rod and struts so I had that repaired and the the front axle need replacing cause it wasn’t even turn to move the wheels. so I had to replace that as well. I assumed the axle was the issue but it still was driving like it didn’t want to go forward. I then say the some transmission stuff on recall so I just parked it until the pets was available. My car stopped in July 2022 and I just got the repairs done august 21,2023. I drove it about 30miles total and now I have a red indicator light that say TRASMISSION FAULT SERVICE NOW!!! This is absolutely unacceptable and ford motor company really need to fix these transmission failure problems. Before all the recalls kills somebody. There are no indicators that tell you something is wrong until it’s wrong. Peoples lives are in danger more and more everyday the fact the manufacturers only care about the consumers money and not their safety is mind blowing. Selling badly made vehicles and the consumers are the one who suffer the most!!!!I hope y’all look into this very soon and help the little people that’s really trying to help ourselves!!!! Had 70,000 miles when I purchased it and now 7 years later it has on 105,200 miles on it…. Not sure van 40000 miles in 7 years. With other minor breakdowns I didn’t name.

Aug 22, 2023

So I called Nelson Ford today they told me that I had 3 recalls on my vehicle according to the website here I've had 15 recalls they say I had 3 recalls. Now my car hesitates when it accelerates and doesn't shift right they say that the recall as nothing to do with the transmission itself. That the recalls only covers the cable bushing only and if it fails then they will fix it only of I can't move the car and that I get it towed in. And now I have a lemon and I can't offord to replace the transmission if the same problem exists . And I feel like ford is not taking responsibility for there lemon car

Aug 30, 2022

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that prior to receiving the recall notification, while driving at an undisclosed speed, the vehicle experienced unintended acceleration after taking her foot off the brake pedal. The vehicle drove across six lanes of traffic and was unable to stop while the brake pedal was depressed. The contact applied the parking brake and was able to stop the vehicle. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The mechanic replaced the transmission. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Aug 09, 2022

CAR KEPT STALLING IN THE MIDDLE OF THE ROAD AND THEN COMPLETELY STALLED OUT AFTER GOING 40MPH. NO INDICATION OF A TRANSMISSION ERROR. CHANGED TRANSMISSION FLUID AND STILL DOESN'T WANT TO DRIVE. SOMETIMES THE ACCELERATION ON THE VEHICLE IS TERRIBLE AND THE AC GIVES OUT AND I NEED TO CONSTANTLY TURN IT OFF AND TURN IT BACK ON TO WORK. HAVING TO TOW IT TO FORD BECAUSE IT'S NOT DRIVABLE AND SPEND ALL THIS MONEY ON A CAR I'M STILL PAYING FOR, GETTING RID OF IT AND NOT BUYING ANOTHER FORD EVER AGAIN.

Feb 05, 2020

+ 1 more complaint for this component

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

6 complaints

UNKNOWN SSM 48397 SSM 48397 - 2013-2015 Fusion/MKZ/Escape/MKC - 1.6L GTDI, 1.5L GTDI, Or 2.0L GTDI With DTC P00C6, P0087, P008A, P008B, P018C, Or P018D - FLP Sensor Available Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a biased or failed Fuel Low Pressure (FLP) sensor, the sensor is available without the need to order the entire fuel line assembly. The FLP sensor, located on the fuel supply line to the high pressure pump, provides the low side fuel pressure input to the PCM so the Fuel Driver Module can be controlled accordingly. The FLP PID can be viewed in the Datalogger and then compared to a manual pressure gauge per pinpoint test HC in the PCED to validate the sensor is working properly. The Fusion/MKZ catalog has been updated to show the sensor availability.

Feb 22, 2023

I TOOK MY CAR TO A FORD DEALSHIP TO FOR A RECALL. THE RECALL WAS 17S09, A COOLANT LEVEL SENSOR INSTALLATION. WHEN I PICKED MY VEHICLE UP AND DROVE IT HOME, THE NEXT DAY MY CHECK ENGINE LIGHT CAME ON, SO I BROUGHT IT BACK. THEY THEN REPLACED A LEAKING COOLANT LINE TO DEGAS BOTTLE. A FEW DAYS LATER I TURNED ON MY VEHICLE TO GO SOMEWHERE AND BEFORE EVEN LEAVING MY BLOCK, MY CHECK ENGINE LIGHT CAME ON AGAIN AND INSTANTLY STARTED OVER HEATING. I WAS LUCKILY DOWN THE STREET FROM MY HOME SO I MANAGED TO GET IT BACK TO MY HOUSE, BUT I WAS AFRAID TO DRIVE IT SO I HAD IT TOWED TO THE DEALERSHIP FOR A THIRD TIME. THEY DIDN'T MAKE ANY NOTES ON THAT VISIT SO I'M NOT SURE WHAT HAPPENED BUT WHEN I PICKED IT UP THEY STATED I NEEDED TO PAY FOR SERVICES BECAUSE THEY NOTICED A LEAK IN MY HEATER HOSE AND THE SERVICE WAS GOING TO COST OVER $3000! MY CAR WAS PERFECTLY FINE BEFORE TAKING IT IN FOR A RECALL. I WISH I WOULD HAVE NEVER BROUGHT IT IN BECAUSE WHEN I TRIED TO MAKE A COMPLAINT ABOUT HOW MY CAR WAS SERVICED AND WHAT THEY DID TO IT, I HAD NO LUCK GETTING ANY HELP OR ASSISTANCE BUT I KNOW THE RECALL PUT MY CAR IN A WORSER CONDITION. MY VEHICLE HAD NEVER OVER HEATED BEFORE AND A FEW DAYS AFTER GETTING THIS RECALL IT OVER HEATED AS SOON AS I TURNED IT ON.

Sep 17, 2020

A WEEK AFTER PURCHASING 2/21/2017. THE ESCAPE STARTING RUNNING HOT THEN IT SHUT DOWN THE CAR ACCELERATION . TOOK IT BACK BECAUSE IT UNDER THE FACTORY WARRANTY, THEY SAID THE HEAD GASKET WERE BLOWN AND LEAKING COOLANT INTO THE ENGINE. MIND YOU IT ONLY RAN HOT FOR ONE MINUTE. THEY REPAIRED IT. A YEAR LATER IN FEBRUARY BEFORE MY BIRTHDAY 2/26- I SAY 2/19. THE TRANSMISSION WENT OUT, THEY REPAIRED THAT. A RECALL ON OWN COOLANT VALVE WAS FIXED BY DEALER. NOW IN THE BEGINNING OF MARCH THE WATER PUMP AND ENGINE PROBLEM HAS COME BACK. IF FILL THIS MODEL OF 2014 FORD ESCAPE IS A LEMON AND I SHOULD BE COMPENSATED FOR ALL MY INCONVENIENCE. IT BEEN NOTHING BUT A MONEY DRAIN AND THE DEALERSHIP IS ROBBING ME. I TOOK IT UP THERE TO SEE IF THEY COULD REPAIR THE PROBLEM, BUT THEY SAID MY WARRANTY HAS EXPIRED. THE TOLD ME THE WATER PUMP NEEDED TO BE FIX AND IT WILL COST $1,300 AND THAT I HAVE TO PAY THAT BEFORE THE CAN LOOK AT HEAD GASKET. TO MUCH TO PAY AND THERE CHARGING A SERVICE FEE WHICH IS OK BUT THE NEVER SAID ANYTHING ABOUT A STORAGE FEE. I HAD A TRIP SCHEDULE FOR DOMINICAN REPUBLIC. SHE TOLD ME THEY LEFT A MESSAGE DAYS AFTER BUT NEVER RECEIVED IT. I ASKED IF THEY CAN WAVE THE STORAGE FEE AND I'LL PAY THE REST BUT WAS TOLD THEY CAN'T DO SO. I ASKED TO SPEAK WITH THE MANAGER AND WAS TOLD HE WON'T BE BACK UNTIL MONDAY AND IT FRIDAY. CALLED CORPORATE THEY WERE NO HELP AT ALL. FORD MOTOR COMPANY IS THE WORST CAR COMPANY AND THEY DO NOT HELP THERE CUSTOMERS. POOR CUSTOMER SERVICE AND NO SOLUTION TO A PROBLEM THAT THEY NO THIS CAR IS KNOWN FOR. I'LL BE TAKING LEGAL ACTION IN A CIVIL SUIT AGAINST FORD. THANK YOU FOR LISTENING AND IF ANYONE HAS A SOLUTION PLEASE CONTACT ME. THANK YOU. ( I WILL NEVER THINK FORD FIRST- YOUR LAST). THEY WANT $160.00 FOR STORAGE.

Apr 05, 2019

2 ACTIVE RECALLS-NO TIMEFRAME OF WHEN IT WILL BE REMEDIED. ADDITIONALLY, VEHICLE DIES WHEN PUT INTO D FROM R. VEHICLE HAS 52K MILES, WELL MAINTAINED, SHELL FUEL IS USED. THIS HAPPENS WHEN BACKING UP AND PUTTING INTO DRIVE. VEHICLE WAS IN MOTION.

Aug 24, 2018

MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK IN GEAR. SHE NOTES THAT THIS HAS HAPPENED MULTIPLE TIMES. WE HAD TAKEN IT TO KELLER BROS. FORD WHICH IS WHERE SHE PURCHASED IT, AND THEY COULDN'T COME UP WITH THE PROBLEM. SO THEN WE WENT TO NEW HOLLAND FORD, AND THEY WERE ABLE TO FIND THE PROBLEM. THE GUY EVEN SHOWED MY MOM HOW TO RESET THE FUEL SENSOR. BUT THE PROBLEM CAME BACK UP AGAIN. MY MOM, I, AND HER BOYFRIEND ARE AT THE POINT WHERE IF SOMETIME THE CAR HESITATES, AND SOMEONE HITS HER, SHE'S GOING TO BE KILLED. FORD, YOU NEED TO DO SOMETHING ABOUT THIS. I DON'T WANT MY MOTHER KILLED. SO RECALL THE ESCAPE 1.6L'S THAT HAVE THE PROBLEM AND COME UP WITH A SOLUTION.

Oct 06, 2016

+ 1 more complaint for this component

VISIBILITY

6 complaints

The contact owns a 2014 Ford Escape. The contact stated that the driver’s side windshield cracked causing a visibility hazard to the driver. The contact indicated that the crack was present between the two layers of glass used in the windshield construction. The contact stated that while operating the vehicle in daylight the driver’s vision was impaired by the internal cracks. The local dealer and manufacturer were notified of the failure. The failure mileage was 38,500.

Nov 17, 2022

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A TOXIC ODOR COMING OUT OF THE AIR CONDITIONING VENTS, REGARDLESS IF THE AIR CONDITIONER WAS ON OR OFF. IN ADDITION, THE WINDSHIELD FOGGED UP AND AN INDICATOR ILLUMINATED, STATING THAT POWER WAS REDUCED AND TO LOWER THE TEMPERATURE OF THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Oct 04, 2018

MY WIFE AND I WERE DRIVING ON A 4 LANE HIGHWAY DURING THE DAY. WE WERE NOT OPERATING THE PANORAMIC SUNROOF AND THE SHADE WAS COMPLETELY OPEN. SUDDENLY AND ALL AT ONCE, THE FRONT PANE OF GLASS IN THE SUNROOF EXPLODED INTO THE CABIN. GLASS CUT MY FACE IN TWO LOCATIONS AND CAUSED BLEEDING. THERE WAS NO NEARBY TRAFFIC IN FRONT OF US OR ON THE SIDE. WE WERE NOT TRAVELING UNDER AN OVERPASS. WE WERE ABLE TO QUICKLY REGAIN CONTROL OF THE VEHICLE AS THE BREAKAGE CAUSED US TO SLOW DOWN AND SWERVE. THERE WERE NO OTHER COLLISIONS OR DAMAGE AFTER THE SUNROOF BROKE. AS NO OBJECT OR PROJECTILE CAUSED THE BREAKAGE AND THERE WAS NO PRIOR DAMAGE TO THE SUNROOF, IT IS OBVIOUS THAT THERE WAS A FAULT WITH EITHER THE GLASS OR SUNROOF ASSEMBLY. *TR

Jan 12, 2015

Injuries: 1

WHILE DRIVING DONE THE ROAD, A LOUD POP WAS HEARD. MY 3 YEAR OLD POINTED TO THE PANORAMIC SUNROOF AND SAID LOOK. IT HAD FALLEN INWARD ON THE BACK OF THE GLASS WHILE THE FRONT OF THE GLASS STAYED ATTACHED, CRACKING THE GLASS. PIECES OF GLASS FELL INTO THE BACK SEAT AND ALL IN MY SONS LAP. FORD HAS HAD RECALLS ON CERTAIN VIN NUMBERS BUT NOT MINE, EPOXY BEING MIXED INCORRECTLY CAUSING GLASS TO BECOME SEPARATED. *TR

Dec 12, 2014

WHILE DRIVING AT APPROXIMATELY 25 MPH WITH TEMPERATURES IN THE HIGH 20'S I HEARD A LOUD POP SIMILAR TO A GUN SHOT AND THEN LOOKED BACK AND MY REAR WINDOW JUST STARTED TO SPIDER. I WAS ONLY IN THE VEHICLE FOR ABOUT 10 MINUTES. I PULLED OVER AND THERE WERE NO IMPACT MARKS AND THE GLASS ON EACH SIDE OF THE WINDOW HAD FALLEN OFF BUT THE REST OF THE GLASS WAS IN TACT. THERE WERE VERTICAL STRESS FRACTURES ON EACH FAR SIDE OF THE GLASS AND SPIDERING ON THE REST OF THE GLASS TOWARD THE MIDDLE. FORD LET ME KNOW THAT THIS HAD BEEN HAPPENING TO F150'S RECENTLY BUT NOT IN NEW ESCAPES AND THEY REFUSED TO PAY FOR IT. THEY ADVISED THAT SOMETHING MUST OF IMPACTED THE WINDOW BUT WOULD NOT PROVIDE ANY FURTHER CLARIFICATION. I HAVE PICTURES OF THE GLASS ALSO AND SUBMITTED THEM TO FORD'S CORPORATION AND ALSO THE DEALERSHIP, MOON TOWNSHIP FORD. THEY STILL WOULD NOT PAY. IT SEEMS THIS HAS BEEN A CONTINUING PATTERN FOR FORD ESCAPES THROUGHOUT THE PAST DECADE. *TR

Dec 12, 2014

+ 1 more complaint for this component

VEHICLE SPEED CONTROL,ENGINE

6 complaints

AFTER PURCHASING MY FORD MY TRANSMISSION WENT OUT WHILE DRIVING. I REPLACED IT AND A YEAR LATER HAD MY RECALL REPLACED FOR MY COOLANT SENSOR. WHILE THIS HAPPENED I HAD NO IDEA MY COOLANT LEVEL WAS SO LOW BECAUSE MY WARNING LIGHT NEVER CAME ON IN RETURN DAMAGED THE HOSE. SO I HAD TO SPEND $562 TO REPLACE THAT TO MAKE SURE THE RECALL WAS PUT ON CORRECTLY. WHEN I RETURNED TO PICK UP MY CAR I COULDN'T EVEN DRIVE IT OUT BECAUSE IT STARTED JERKING AND FEELS LIKE MY TRANSMISSION IS GOING OUT AGAIN. THIS 2014 FORD ESCAPE HAS SOME SERIOUS PROBLEMS WITH THE TRANSMISSION. NOT TO MENTION AFTER SO MANY MILES OF DRIVING I HAVE TO TAKE OUT MY FUSE TO RESET MY BLUETOOTH RADIO.

Dec 18, 2020

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PLANTATION FORD LOCATED AT 707 N. STATE RD 7, PLANTATION, FL 33317, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 89,800.

Aug 13, 2020

TRANSMISSION HAS A HARD SHIFT FROM TIME TO TIME MAKING IT FEEL LIKE THE ENGINE IS JUST GOING TO FALL OUT. IT DOES NOT HAPPEN DURING A SPECIFIC OCCURRENCE BUT IT SEEMS AS IF THE TRANSMISSION IS DELAYED GOING GEAR TO GEAR WETHER IT BE FROM PARK TO REVERSE TO DRIVE, OR FROM GEARS 1-5

Aug 20, 2019

FEBRUARY 2017, VEHICLE IN MOTION, 50 MPH & SUDDENLY ALARM/ENGINE LIGHT & TEMP GAUGE WENT CRAZY, VEHICLE STALLS OUT FROM OVERHEATING IN LEFT LANE OF 2 LN HWY. ABLE TO CRUISE TO SHOULDER. KNEW IT WAS AN ISSUE W/ RADIATOR OR COOLANT FROM THE SMELL & WARNING ON DASH. IN CLOSE PROXIMITY OF STORE WHERE FRIEND WORKS SO WAITED 45 MIN TO COOL& VEHICLE DID START. ABLE TO NURSE IT OVER TO THE PARKING LOT THAT WAS 5MIN AWAY, ENG LIGHT STAYED ON. TIME OF INCIDENT WAS 8:00 PM VIEWING ENGINE UNDER BETTER LIGHT,COOLANT WAS CRITICALLY LOW.PURCHASED COOLANT FROM STORE WHERE REFILLED RESERVOIR, WAITED UNTIL HE WAS OFF WORK, 9:20 PM, SO CAN FOLLOW ME HOME IN CASE I NEED MORE ASSISTANCE. ARRIVE AT MY HOME WITHOUT INCIDENT, ENGINE LIGHT ON. IN FOLLOWING DAYS, I MONITOR COOLANT FOR 2 WEEKS& FIGURE ITS AN ISOLATED INCIDENT. ENGINE LT REMAINS ON FOR 7 DAYS. AFTER 3WKS, NEED TO TOP OFF COOLANT AS IT DROPS UNDER FILL LINE. I PURCHASED THIS VEHICLE @19KMI & TIME OF INCIDENT HAD 35K MILES. FEELING IT IS A BIT UNUSUAL TO HAVE THESE ISSUES AT SUCH LOW MILEAGE BUT IM NO EXPERT,FIGURED SOMETHING THAT NEEDS TO BE MONITORED REG AS THE TEMP GAUGE READS NORMAL/NO ENGINE/WARNING LIGHT HAS BEEN ON SINCE. I RECEIVED IN APRIL-SAFETY RECALL17S09/17V-209. I READ THAT REPAIR NOT AVAILABLE UNTIL LATE 2017& I WILL BE NOTIFIED BY FORD WHEN TO SCHED.SERVICE APPT FOR COOLING SYS.UPGRADE. HAVE NOT RCVD ANY FURTHER NOTICE & HAVE HAD TO TOP OFF THE COOLANT ONCE AGAIN.LETTER STATES TO "MAINTAIN PROPER COOLANT LEVEL TO REDUCE RISK OF OVERHEATING THAT CAN LEAD TO A FIRE" AM I REDUCING RISK ONLY? NOT ELIMINATING THIS RISK? IDID SOME RESEARCH, LEADING ME TO THIS COMPLAINT. I'M FINANCING THIS VEHICLE FOR $380/MTH & VERY UNHAPPY WITH THIS SITUATION & AM NOT SURE OF MY OPTIONS IF THERE IS NO RESOLUTION YET. I DO NOT WANT TO BREAK DOWN IN TRAFFIC AGAIN IF THERE IS A RISK OF REPEATING THE INITIAL INCIDENT, OR WORSE.

May 27, 2017

WHILE ACCELERATING TO PASS A SLOWER VEHICLE THE ENGINE STARTED STUMBLING AND WENT INTO SOME TYPE OF LIMP MODE AND LOST POWER. I HAD TO RAPIDLY PULL BACK INTO THE SLOWER LANE TO AVOID HAVING CARS BEHIND ME REAR-END ME. I STOPPED THE CAR, TURNED IT OFF , AND WHEN I RESTARTED THE CAR THE PROBLEM WAS GONE. I TOOK THE VEHICLE TO A FORD DEALER BUT THEY STATED THERE WAS NO ERROR CODES STORED IN THE ECU SO THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM. THEN A FEW MONTHS LATER IT HAPPENED AGAIN JUST LIKE BEFORE- I WAS PASSING A SLOWER VEHICLE AND SUDDENLY THE CAR WENT INTO A LIMP MODE AND I LOST POWER AND HAD TO QUICKLY PULL BACK INTO THE SLOW LANE TO AVOID HAVING CARS FROM BEHIND REAR-END ME. THIS TIME I HAD MY WIFE USE HER PHONE TO VIDEO THE ENGINE FAILURE LIGHTS ON THE DASH.AGAIN I HAD TO STOP MY CAR, TURN IT OFF, AND WHEN I RESTARTED THE CARS IT WAS OK. AND AGAIN I TOOK IT TO A DIFFERENT FORD DEALER, I SHOWED THEM THE VIDEO OF THE PROBLEM OCCURRING, BUT AGAIN THEY COULDN'T FIND AN ERROR CODE SO THEY SAID THEY COULD NOT FIX THE PROBLEM. MY WIFE IS AFRAID TO TAKE THIS CAR ON TRIPS BECAUSE SHE IS AFRAID THE PROBLEM WILL HAPPEN AGAIN AND SHE WILL BE REAR-ENDED. I DID SOME INTERNET RESEARCH ON THIS ISSUE AND THERE ARE NUMEROUS COMPLAINTS FROM OTHER DRIVERS DESCRIBING THE EXACT SAME PROBLEM. THE TWO FORD DEALERS WE TOOK THE CAR NEVER TOLD US THAT THIS IS A KNOWN PROBLEM AND THERE HAVE RECALLS FOR THE OLDER ESCAPES FOR THE SAME ISSUE. NHTSA CAN YOU HELP BEFORE SOMEONE GETS HURT. *TR

Feb 16, 2015

+ 1 more complaint for this component

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

5 complaints

Purchsed a 2014 Ford Escape Titanuim 1.6L Eco Boost in April of 2024. Since then, my vehicle has been to three different mechanics, one was a Ford dealership, because the sensor keeps coming on and coolant keeps leaking out. The first incident occured barely a week after the purchase and I've actually been stranded 2 out of the 3 times. In my research I've learned that Ford is aware of this issue, however, there's no recall on my vehicle.

Sep 23, 2025

AFTER STARTING IGNITION AND CAR IDOLS/DRIVEN HEAVY GAS/EMISSIONS SMELL FILLS CABIN WHEN USING HEAT/A/C OR DEFROST SYSTEMS. ENGINE LIGHT SOMETIMES GOES ON. CAR HAS 35,100 MI. TOOK CAR TO QUEENS NY FORD SERVICE CENTER 4 HOURS LATER $400 LATER, CHANGED CABIN FILTER AND SPRAYED FRAGRANCE ON IT. TOLD MUST USE CABIN RECYCLE AIR FUNCTION. FORD OWNERS MANUAL DOESNT SAY MUST USE AND IN NO OTHER CAR HAVE HAD TO MUST USE THIS FUNCTION. I HAVE A CASE# CAS24667125 AND APPT FOR 11/6/19. FORD BUILT THIS CAR TECH'S SHOULD KNOW HOW TO FIX THIS!

Nov 04, 2019

THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING TO PULL OFF THE ROAD IMMEDIATELY. OVERHEATED ENGINE COMPLETELY MELTED A BRACKET. MECHANIC IDENTIFIED A BURNT-OUT SENSOR BUT COULD NOT SAY WHY IT HAPPENED. I SECURED TWO DEALERSHIP DIAGNOSTICS. FIRST CONDUCTED COMPREHENSIVE DIAGNOSTIC AND CONCLUDED A WASTE GATE WAS STUCK OPEN; NO MENTION OF DAMAGED SENSOR. SECOND SAID THE DEGAS BOTTLE WAS CRACKED AND DECLINED TO PERFORM PRESSURE TEST; NO MENTION OF DAMAGED SENSOR OR WASTE GATE ISSUE. I CANNOT AFFORD ALL THESE RANDOM REPAIRS AND IN ANY CASE, DO NOT FEEL THIS CAR CAN BE PUT INTO A SAFE CONDITION FOR DRIVING.

Aug 12, 2019

ON JAN 29TH DRIVING DOWN THE STREET AND OUT OF KNOW WHERE CAR STARTS STALLING AND THEN SMOKE AND THEN THE 💡 CAME ON SAYING ENGINE OVERHEATING..... I LEFT UP THE HOOD THE CONTAINER FILLED ..... PARKED CAR AND NEVER GOT BACK IN SMOKE WAS POURING OUT OF THE HOOD.... IN THE MIDDLE IF HARBSON AND ARGAMINO..... MR MY DAUGHTER 1MONTH OLD GRANDSON AND NEICE. ... THE MOST SCARIEST THING EVER IN MY LIFE....

Jan 31, 2019

2014 FORD ESCAPE 4X2 OVERFLOW COOLANT TANK CAUSING COOLANT TO LEAK. 230,000 CARS HAVE BEEN REPAIRED BY FORD BUT THEY WILL NOT REPAIR MINE WITHOUT A $230+COST. FOR SOME UNKNOWN REASON MY SERIAL NUMBER IS NOT COVERED. LACK OF COOLANT LEADS TO OVERHEATING AND CRACKED HEAD GASKET. THE CAR DID REDUCE POWER AND SOUND A PULL OVER IMMEDIATELY WARNING ON 2 OCCASIONS. THE CAR HAS 55,000 MILES.

Jul 23, 2018

POWER TRAIN,ELECTRICAL SYSTEM

5 complaints

The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle unintendedly decelerated to 30 MPH. The check engine warning light and an unknown sensor warning light were illuminated. The contact veered to the side of the road. The contact stated that he turned off and restarted the vehicle and was able to continue driving. The contact stated that the failure recurred while driving the following day, and the vehicle decelerated from 65 MPH to 10 MPH, nearly causing a semi-truck to crash into the vehicle. The contact was able to veer to the side of the road and turned off the vehicle for 15 minutes. The contact stated that he restarted the vehicle, activated the hazard lights, and continued driving at 40-50 MPH. The contact stated that the failure mostly occurred while driving and exceeding 60 MPH. The vehicle was taken to the dealer to be inspected. The dealer determined that an unknown sensor had failed, and the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the VIN. The failure mileage was approximately 125,000.

Apr 02, 2024

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds the vehicle would hesitate to shift gears. The contact stated that the vehicle would also roll forward when in reverse. The contact stated that warning lights were illuminated. The failure cause was not diagnosed by a dealer or an independent mechanic. The contact stated that the instrument panels fails to be illuminated due to a rear-end collision that she was previously involved in. The contact stated that she received NHTSA Campaign Number: 22V413000 (Power Train) and called the dealer who stated that the failure was not related to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

Jul 25, 2022

The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to start-up. The contact also stated there was an unusual smell coming from the vehicle, and the gears were jumping. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed a failure with the ECM, PCM, and battery drainage failure. The vehicle was not repaired. The contact related the gear jumping failure to NHTSA Campaign Number: 22V413000 (Power Train) for which the VIN was included. The VIN was not included in NHTSA Campaign Number: 15V813000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 84,900.

Jun 21, 2022

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY SHIFTING GEARS. ONCE THE GEARS WERE SHIFTED, THE VEHICLE EXPERIENCED SEVERE JERKING. IN ADDITION, THE INSTRUMENT CLUSTER INDEPENDENTLY CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE HAD NOT BEEN DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Jun 11, 2018

FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DISPLAY READS SERVICE ENGINE & P TRANSMISSION NOT IN PARK, CLUSTER GOES OUT WHILE DRIVING, MULTIPLE TIMES. TODAY, CLUSTER WON'T TURN ON, CLUSTER DISPLAY IS COMPLETELY BLACK, HEATER DOES NOT GET HOT, CANNOT CHANGE VENT FROM DEFROST TO DASH, RADIO WON'T TURN ON AUTOMATICALLY, DISPLAY ABOVE RADIO- TIME IS WRONG & NO TEMPERATURE READING, REAR VIEW CAMERA NOT WORKING. CAR TAKEN TO DEALER TODAY. *TR

Nov 25, 2013

SEATS

5 complaints

The contact owns a 2014 Ford Escape. The contact stated while attempting to adjust the front driver’s side seat recliner, the electronic seat back recliner continued to move forward and failed to stop. The contact stated that the seat could not be readjusted, leaving the driver in an uncomfortable position while driving. The contact stated that the failure had occurred on several occasions after starting the vehicle and while driving. The vehicle was taken to the local dealer who diagnosed that the electronic seat back recliner mechanism had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 72,000.

May 18, 2023

DRIVERS SEAT BACK HEAT GOT VERY HOT AND STARTED TO MELT THE SEAT BACK COVER. REMOVED FUSE.

Dec 04, 2019

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ROLLER MECHANISM WAS SHREDDING PERTAINING TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO POWER NEWPORT FORD LINCOLN (1107 OREGON COAST HWY, NEWPORT, OR 97365, (541) 265-4601) FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Jan 05, 2018

I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.

Jun 16, 2017

Crash: 1

Injuries: 1

AFTER REACHING DOWN BETWEEN THE SEAT AND CENTER CONSOLE TO GRAB SOMETHING THAT FELL, I SEVERELY CUT MY HAND AND ENDED UP NEEDING 4 STITCHES. THE GASH WENT ALL THE WAY DOWN TO MY TENDON. THERE IS EXPOSED, UNFINISHED METAL IMMEDIATELY UNDER THE DRIVER SEAT AND IT IS VERY EASY TO CUT YOUR HAND ON.

Mar 14, 2016

Injuries: 1

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

5 complaints

It seems like my transmission kicked out on me in the middle of a busy intersection. Now my car is stuck at work while I figure out where to take it and how to pay for transmission repairs.

Apr 15, 2023

Driving on the highway I lost braking power the brake vacuum pump ceased up and broke the bolt in the cam shaft that had to be drilled out and replaced then that caused more damage to the cam and bottom end of the motor for the motor to throw the following codes: p0365 p0369 p0012 p0299 b1215 p0234 U3008 U3003 U0300 p1594 U0140 U0154 U2300 U0422 B1B36 With all these codes I did the following and am now without a vehicle thanks to FORD. This vehicle only has 58000 Miles is single owner and was well maintained till this incident now I am told the motor has to be rebuilt as the cam and bottom end are the issues with this vehicle and this has happened to a lot of people and could have cause a crash or deadly accident as no brakes and now no vehicle. The three sensors were replaced and brake vacuum pump and bolt that drives the pump from the cam along with new spark plugs and valve cover gaskets plus oil change and filter plus new battery and tires along with front rotors calipers brake pads and rear rotors and brake pads. I blame Ford for this as this is a well known issue with 2014 to 2019 models of Ford Escape Titanium 2.0l Eco Boost Engine with turbo. Garages all over the US and Canada have been just replacing the engines due to poor engineering on Fords part and I believe Ford should be held responsible to the engines replacement as it is not even 60000 Miles and I try to take good car of my vehicle only to have none now to drive. Ford Should be held Responsible.

Jul 31, 2021

EVERY TIME I GET GAS THE CAR HAVE TROUBLE STARTING BACK UP. THE VEHICLE ACCELERATE ON IT'S OWN WHILE DRIVING, AND RANDOMLY STOPS. TODAY 10/28/2019 I WAS ON THE EWAY GOING WEST OF 465 INDIANAPOLIS AND THE CAR SLOWED DOWN NSTOPPED BEFORE I CAN EVEN PULL OVER. I SAT THERE FOR 5 MINS CAR OFF AND IT TURNED BACK ON. I HAVE TO SHUT THE CAR OFF N START BACK UP. ENGINE LIGHT BATTERY AND TRANS LIGHT HAVE ALL CAME ON AMD IT SHUTS OFF AND COME BACK ON LIKE NOTHING EVER HAPPENED YET AUTO SHOPS CAN NOT FIND A DIAGNOSTIC FOR THE PROBLEM. THIS IS AN ONGOING ISSUE AND I HAVE ONLY HAD THIS CAR FOR A MONTH

Oct 28, 2019

THIS CAR HAS HAD 13 RECALLS SINCE MANUFACTURED FOR DIFFERENT MECHANICAL AND SAFETY ISSUES SOME EVEN RESULTING IN SPONTANEOUS ERUPTION OF FIRE TO THE ENGINE BAY. WHILE REPLACING MY BATTERY THE DELEARAHIP NOTIFIED ME OF SEVERAL RECALLS THAT REQUIRED ATTENTION, SO I HAD THEM REPLACE EACH ITEM THAT HAD BEEN RECALLED, ONE OF WHICH WAS A SENSOR WITHIN THE TRANSMISSION. AFTER I TOOK THE VEHICLE TO HAVE IT REPLACED SUBSEQUENTLY, MAYBE 6 MONTHS LATER I HAD DRIVING ISSUES WHILE OPERATING IT ON THE EXPRESSWAY. THE VEHICLE WOULD GO IN AND OUT OF GEAR WHILE DRIVING AND I COULD NOT CONTROL THE SPEED OF THE VEHICLE. THIS OCCURRED THE ENTIRE DRIVE HOME TO THE POINT WHERE I HAD TO DRIVE WITH HAZARD LIGHTS ON SO THAT I WOULD NOT GET REAR ENDED FOR HAVING INTERMITTENT SPEED/DRIVING ISSUES. THE CAR WOULD LITERALLY OVER REV THE THE ENGINE AS IF I WAS FLOORING THE PEDAL WHEN I WASN'T EVEN TOUCH THE GAS AT ALL. THE SENSOR LITERALLY TOOK CONTROL OF THE ENGINE AS IF IT WAS DRIVING ITSELF. I DIDN'T DRIVE IT UNTIL THE NEXT MORNING THEN THE NEXT DAY, THE ONLY WAY TO DRIVE IT WAS IF I SLOWLY TRANSITIONED SPEEDS. I HAD TO TAKE THE VEHICLE TO HAVE THE SAME SENSOR REPLACED. AFTER REPLACING THE SENSOR IT STILLS SEEMS TO NEED TO BE DRIVEN SLOWER THAN WHEN I FIRST BOUGHT IT OR IT MIGHT BREAK AGAIN. THIS IS A SAFETY HAZARD. I'M AFRAID TO DRIVE THE VEHICLE WITH MY DAUGHTER IN IT DUE TO THE FACT THAT I MIGHT HAVE MECHANICAL ISSUES WHILE DRIVING AGAIN & BE ON THE HIGHWAY TO HAVE A HIGH SPEED COLLISION WITH A TODDLER WOULD KILL ONE OR BOTH OF US. THIS MODEL IN PARTICULAR HAS HAD MORE RECALLS THAN ANY CAR I'VE EVER HAD OR EVEN HEARD OF HAVING. I HAVE TO CONTINUE MAKING PAYMENTS ON IT DUE TO MY NEGATIVE EQUITY YET IT ISN'T RELIABLE ENOUGH TO GET ME TO WORK EVERYDAY. FORD NEEDS TO REPLACE THIS MODEL FOR ALL OWNERS.

Feb 02, 2019

A DOZEN TIMES NOW WHEN WE START IT UP IT RUN REAL RUFF AND WILL LURCH, THE RPMS GO UP BUT NOT MPH BEING GAINED. I HAVE TO PULL OVER AND TURN IT OFF AND RESTART AND IT RUNS FINE. WE GET A MESSAGE THAT READS "ENGINE FAULT SERVICE NOW". WHEN WE TAKE IT TO THE DEALER THEY CAN'T FINE ANY ERRORS ON WHEN THEY HOOK IT UP TO THEIR COMPUTER. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST WEEK AND OVER THE ALMOST 4 YEARS I'VE OWNED THE CAR. I WAS DRIVING IT ON A CITY STREET AND HAD JUST BACKED OUT OF MY DRIVE WAY, OTHER TIMES IT'S HAPPENED HAS BEEN ON CITY STREETS SHORTLY AFTER PULLING FORWARD, AND THOSE TIMES I HAD NOT BACKED UP AT ALL PRIOR TO IT DOING IT. THIS MORNING WHEN IT HAPPENED I ALMOST HAD SOMEONE REAR-END ME BECAUSE MY CAR WOULD NOT GET ABOVE 5MPH. I HAD DRIVEN ABOUT A BLOCK FROM MY HOME BEFORE THE ERROR MESSAGE CAME ON AND WAS FORCED TO PULL OVER. THANKFULLY I WASN'T ON THE HIGHWAY YET.

Sep 11, 2018

EXTERIOR LIGHTING

5 complaints

AFTER 3 VISITS TO THE DEALERSHIP BEGINNING IN OCTOBER 2015 COMPLAINING THAT THE DASHBOARD LIGHTS INCLUDING RADIO WILL BRIGHTEN AND DIM ON AN ERRATIC BASIS. THE FORD DEALERSHIP IDENTIFIED THE PROBLEM AS A DEFECTIVE SUN LOAD SENSOR CV6Z19E663A AND ORDERED THE PART UNDER WARRANTY ON 1/18/16 AT THE TIME I WAS TOLD THAT THE PART WOULD BE AVAILABLE IN A COUPLE OF DAYS. 4 WEEKS PASSED NO PART FILED COMPLAINT WITH FORD CASE # CAS-8813513 NOW IT IS 6+ WEEKS STILL NO PART. I CONSIDER THE ERRATIC DIMMING AND BRIGHTENING OF THE DASHBOARD LIGHTS WHEN THE HEADLIGHTS ARE ON AS A SAFETY ISSUE AS THE ERRATIC BEHAVIOR CAUSES A DISTRACTION. THE INABILITY OF FORD TO PROVIDE A REPLACEMENT PART ON A PROMPT BASIS UNDER WARRANTY WHEN THE PART IN QUESTION CONTINUES TO BE USED IN CURRENT PRODUCTION VEHICLES DOES NOT MAKE SENSE TO ME.

Mar 02, 2016

AS RECOMMENDED IN LOW VISIBILITY SITUATIONS (FOG, DUST STORM, SNOW, ETC.) TO PULL OFF THE SIDE OF THE ROAD AND TURN OFF ALL YOUR LIGHTS, MY 2014 FORD ESCAPE WITH DAYLIGHT RUNNING LIGHTS (DRL) ARE UNABLE TO BE TURNED OFF EVEN WHEN THE VEHICLE IS IN PARK AND THE PARKING BRAKE SET DURING THE DAY OR NIGHT, THEREBY CAUSING A SAFETY HAZARD. THE ONLY WAY TO TURN OFF THE DRLS IS TO TURN OFF THE VEHICLE, WHICH THEN PRODUCES ANOTHER HAZARD SINCE YOU CANNOT KEEP THE AC OR HEATER RUNNING AS NEEDED. I HAVE NOTIFIED BOTH FORD CORPORATE AND MY LOCAL DEALERSHIP MULTIPLE TIMES WITH NO RESULTS OR CORRECTIVE ACTION PLAN.

Dec 28, 2015

2014 FORD ESCAPE MANUFACTURED BETWEEN 03/2013 & 12/2013 HAVE A BODY CONTROL MODULE SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD HAS FIXED THE BUG IN VEHICLES MANUFACTURED AFTER 12/1/2014 BUT HAS NOT PROVIDED A FIX FOR THE PROBLEM AND THE 4/2014 DEALER NOTICE INSTRUCTS THE DEALER NOT TO ATTEMPT A REPAIR. "4791 - 2014 ESCAPE 2014 FOCUS - ILLUMINATION DIMMER SETTING REVERTS BACK TO BRIGHT SOME 2014 ESCAPE VEHICLES BUILT ON OR BEFORE 12/01/2013 AND 2014 FOCUS VEHICLES BUILT ON OR BEFORE 12/08/2013 MAY EXHIBIT THE ILLUMINATION DIMMER SETTING REVERTING BACK TO BRIGHT AFTER A KEY CYCLE. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONDITION THROUGH THE QUICKER SERVICE FIX (QSF) PROCESS. UNTIL A NEW SERVICE PROCEDURE AND/OR PARTS ARE AVAILABLE, DO NOT ATTEMPT REPAIR. MONITOR OASIS FOR UPDATES." THE FIX HAS OBVIOUSLY BEEN FOUND AS VEHICLES MANUFACTURED AFTER 12/1/2013 DO NOT HAVE THE PROBLEM, BUT IT APPEARS THAT FORD HAS NO INTENTION OF PROVIDING A REMEDY FOR THE OWNERS OF THE AFFECTED VEHICLES. *TR

Jul 15, 2014

UPDATE ON ODI NUMBER 10567429. FORD CASE # [XXX]. FORD WILL NOT, AT MY EXPENSE, ALLOW THE DEALER TO INSTALL EITHER FORD OEM DAYTIME RUNNING LIGHTS (DRL) IN MY NEW VEHICLE OR AN AFTER MARKET PRODUCT. THEY SAY ANY SUCH INSTALL BY DEALER OR OTHERS WILL VOID MY EXTENDED NEW CAR WARRANTY. I WAS IN MAINE LAST WEEK & IN A SNOW SQUALL AT NOON & WAS ALMOST KILLED BY A LOGGING TRUCK WHO COULD NOT SEE MY VEHICLE BECAUSE OF POOR VISIBILITY. CAN FORD BE PRESSURED TO ALLOW THIS INSTALL WITHOUT PENALTY & AT NO COST TO THEM???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 11, 2014

7/12/13 WE PURCHASED NEW 2014 FORD ESCAPE TITANIUM WHICH DID NOT HAVE DAYTIME RUNNING LIGHTS (DRL) A SAFETY FEATURE. THE DEALER, HERB CHAMBERS, WESTBOROUGH, MA., SAID AT MY EXPENSE FORD WOULD INSTALL DRL WHEN I CAME IN FOR SERVICE ON 12/11/2013. THIS WAS NOT THE CASE. FORD WILL ONLY INSTALL DRL ON FLEET ESCAPE VEHICLES BUT NOT ON PERSONAL ESCAPES. FORD CUSTOMER SERVICE HAS ASSIGNED A CASE # (CAS-3967188-C7S8M6) TO MY CONCERNS AND ARE ADAMANT. THEY WON'T UPGRADE MY NEW CAR & IF I INSTALL DRL (AFTERMARKET ITEM) THEY WILL VOID MY EXTENDED NEW CAR WARRANTY. THEY REFUSE TO EXPLAIN WHY THERE IS THIS POLICY WHICH PREVENTS ADDING A SAFETY FEATURE, AT THE OWNERS EXPENSE, TO THEIR ESCAPES SOLD FOR PERSONAL USE. THEIR PRACTICE IS DISCRIMINATORY & DECREASES VEHICLE CRASH AVOIDANCE PARAMETERS.

Mar 05, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN

4 complaints

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that the check engine warning light was illuminated with the message "Pull Over Engine Overheating" displayed. The contact had taken the vehicle to a local dealer who was not able to duplicate the failure. The vehicle was not repaired. The contact stated that the failure had reoccurred and had taken the vehicle to an independent mechanic who diagnosed the vehicle and informed the contact that the engine needed to be replaced due to coolant intrusion into the engine block. The vehicle was not repaired. The contact stated that prior to the engine failure the transmission failed. The contact was informed that the transmission needed to be replaced. The manufacturer was informed of the failure. The failure mileage was approximately 220,000.

Feb 14, 2025

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for an engine misfire in cylinder #3. The contact cleared the code; however, the check engine warning light returned. The contact stated that upon the start of the vehicle, there was heavy white smoke coming from the exhaust pipes and the engine. Due to the failure, the contact immediately shut off the vehicle and had the vehicle towed to a dealer. The contact was informed that there was a coolant intrusion in cylinder #3, resulting in engine failure. The engine was replaced. The contact stated that shortly after the engine repair, the vehicle failed to accelerate as needed while depressing the accelerator pedal. There was no warning light illuminated. The contact reversed the vehicle into a parking spot and then had the vehicle towed back to the dealer. While at the dealer, a mechanic discovered metal shavings inside the transmission fluid, causing transmission failure. The manufacturer was not notified of the failure. The vehicle remained at the dealer unrepaired. The failure mileage was 113,081.

Dec 30, 2024

The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power and failed to respond while depressing the accelerator pedal. Additionally, the contact noticed that there was smoke coming from under the hood of the vehicle. The contact pulled to the side of the road and discovered that there was fluid leaking from underneath the vehicle onto the ground. No further information was provided. The manufacturer and the local dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 163,000.

Oct 18, 2024

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "high temperature" was displayed. When the failure occurred, the motive power was suddenly reduced and the vehicle would not properly accelerate. Additionally, the transmission warning and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic who indicated that although the "high temperature" message was displayed, the engine was not overheating. The cause of the failure was not determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 78,000.

Sep 16, 2022

UNKNOWN OR OTHER,BACK OVER PREVENTION

4 complaints

THE REAR BACK UP CAMERA IS ACTING UP. SOMETIMES COMES ON, SOMETIMES IT IS SHOWING UPSIDE DOWN. I HAVE COME TO RELY ON THIS SAFETY FEATURE AND NEED IT REPAIRED.

Mar 23, 2024

Backup camera on my Ford Escape works only intermittently, sometimes it shows a black screen and error message, at other times it shows an upside down images. Please include this model year (and perhaps others) along with the recent backup camera recall you recently issued. Thanks for considering my request.

Jan 12, 2024

Back up camera doesn't function 100% of the time. Get display message stating unable to connect (or similar) Other times, no message or screen change. Has been happening for over one (1) year. Not just one time.

Dec 28, 2023

Back up camera not working. Occasionally comes on for short period of time. Error message sometimes says "camera not available". Sometimes nothing but home screen.

Feb 27, 2022

VEHICLE SPEED CONTROL

4 complaints

The contact owned a 2014 Ford Escape. The contact stated while driving at approximately 3 MPH, the contact stated that she was in a parking lot when she depressed the accelerator pedal and the vehicle unintentionally accelerated. The contact stated that the vehicle was moving at approximately 45 MPH and it continued to accelerate. The contact stated that the vehicle drove into a field, she turned the vehicle to the left to avoid crashing into a large rock. The contact stated she crashed into the rock with the right front end and bumper. The contact stated that the car was still accelerating as if she was depressing the accelerator pedal. The contact stated she was depressing the brake pedal and the vehicle was not stopping. The contact stated she crashed through a guard rail and crossed a four-lane road. The contact stated that she turned the vehicle and re-crossed the four lanes and crashed through a wooden fence. The contact stated that she was turning the steering wheel left and returned to the parking where she was able to stop the vehicle. The contact stated that she had not noticed any warning lights. The police were on the scene and filed a report. The contact was not injured. The contact stated that the vehicle was towed to an impound lot and was declared a total loss by the contact's insurance. The manufacturer was informed of the failure. The failure mileage was approximately 109,000.

Dec 05, 2023

Crash: 1

The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal, the vehicle reversed without warning. In addition, the RPM was fluctuating. The vehicle was taken to the dealer and the contact was informed that there were no open recalls on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,875.

Feb 28, 2022

VEHICLE WAS BEING DRIVEN APPROXIMATELY 65 MPH ON A HIGHWAY IN MODERATE TRAFFIC AT THE TIME OF THE INCIDENT. ROAD CONDITIONS WERE DRY, OUTSIDE TEMPERATURE WAS COLD (<32 DEGREES F). VEHICLE WAS BEING DRIVEN ON A ROUTE THAT IS OFTEN DRIVEN WITH THIS VEHICLE. VEHICLE HAS APPROXIMATELY 40K MILES WITH NO KNOWN MECHANICAL PROBLEMS. DRIVER ROUTINELY USES CRUISE CONTROL ALMOST EVERY TIME THE VEHICLE IS DRIVEN. IN THIS INSTANCE, DRIVER ATTEMPTED TO ENGAGE CRUISE CONTROL AND THE CONTROL ENGAGED FOR ONLY 1 SEC BEFORE AUTOMATICALLY DISENGAGING. DRIVER ATTEMPTED THIS THREE MORE TIMES TO THE SAME EFFECT. AT THE SAME TIME AS THIS CRUISE CONTROL MALFUNCTION, THE DRIVER WAS RECEIVING A CELLULAR CALL ON AN IPHONE 6, SERVICE WITH US CELLULAR. DRIVER DID NOT PICK UP THE PHONE BUT CONTINUED TO LET IT RING. THE IPHONE WAS SITTING IN THE DRIVERS LEFT FRONT PANTS POCKET. ON THE FOURTH ATTEMPT TO ENGAGE THE CRUISE CONTROL, IT FAILED AGAIN BUT AFTER ANOTHER 2 SECONDS, IMMEDIATELY ENGAGED WITHOUT INPUT FROM THE DRIVER. WHEN THE CRUISE CONTROL ENGAGED, IT ENGAGED AT 72 MPH, CAUSING SUDDEN, UNINTENDED ACCELERATION FROM APPROXIMATELY 67 MPH TO 72 MPH. DRIVER DISENGAGED CRUISE CONTROL AND THEN CONTINUED TO DRIVE NORMALLY. AT THIS TIME, THE IPHONE ALSO STOPPED RINGING. CONTINUED DRIVING SINCE THAT TIME - WITH NO ADDITIONAL CALLS RECEIVED ON THE IPHONE - HAVE NO HAD ANY FURTHER EFFECTS ON THE CRUISE CONTROL. UNKNOWN CAUSE FOR CRUISE CONTROL MALFUNCTION, BUT GIVEN THAT IT IS USED FREQUENTLY EVERY TIME THE CAR IS DRIVEN FOR COMMUTING WITHOUT PROBLEMS WITH THE EXCEPTION OF THIS INSTANCE, DRIVER SUSPECTS EMI/INTERFERENCE.

Jan 02, 2018

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Jul 29, 2015

STRUCTURE,LATCHES/LOCKS/LINKAGES

4 complaints

While driving on HWY 65-N, the interior lights came on and on the LCD we got a warning sound & message saying that the rear left door was open !!, we panic b/c our dog was in the back seat, we thought that he had open it, we rushed to the stop on the side of the hwy, we try, and try to closed the door, it never latched, we had to "secure" the door with my belt. very scary and dangerous situation. never got a warning about it; we went directly to the dealer that we bought it from, they inspected the problem, and said that we had to pay for the repair... why?

Jan 14, 2022

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE AND COULD ONLY BE OPENED FROM INSIDE THE CABIN. IN ADDITION, THE INTERIOR DOOR PANEL WAS DETACHED FROM THE DOOR. THE DEALER (SENTRY FORD, 4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155, (781) 395-6400) WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND RECOMMENDED CALLING THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,549.

Jun 21, 2018

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GIBBONS FORD LOCATED AT 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519; (570) 489-4747) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN

Jul 11, 2017

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOOR HANDLES FAILED TO LATCH SECURELY UNTIL ACCESSING THE RESET BUTTON LOCATED INSIDE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH FRONT DOOR HANDLES WERE REPLACED FOR THE SECOND TIME. IN ADDITION, THE EXTERIOR REAR DRIVER SIDE DOOR HANDLE WAS REPLACED ONE TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28. UPDATED 04/22/2016*LJ *TR

Mar 03, 2016

LATCHES/LOCKS/LINKAGES,ENGINE

4 complaints

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FRONTIER FORD, 12610 THOMPSON RD, ANACORTES, WA 98221, (360) 293-3105) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN A MANUFACTURER CAMPAIGN FOR THE "SYNC WITH MY FORD, MY LINCOLN" TOUCH CAMPAIGN, WHICH COVERED ACCESSORY PROTOCOL INTERFACE MODULE APIM. THE CONTACT WAS NOT EXPERIENCING A FAILURE AND WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER CONCERNING THE TWO RECALLS AND THE SERVICE CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 25, 2017

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS

May 01, 2017

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE) AND 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT PARTS WOULD NOT BE AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V209000 UNTIL OCTOBER. THE CONTACT WAS PLACED ON A WAITING LIST FOR NHTSA CAMPAIGN NUMBER 16V643000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 28, 2017

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE HOOD UNLATCHED INDEPENDENTLY AND FRACTURED THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Oct 17, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

3 complaints

For years the rear back up camera has failed to engage or turns on and off intermittently when the vehicle is put in reverse. This can lead to a potentially hazardous driving issue which could lead to property damage or potentially in the extreme loss of life. There are recalls for exactly this same issue on literally millions of similar Ford vehicles, but they refuse to acknowledge this issue and fix it for the 2014 Ford Escape Thank you

Sep 25, 2025

THE TRANSMISSION WENT OUT THE FIRST FEW WEEKS I HAD THE VEHICLE. THEN THE REARVIEW CAMERA WENT OUT NOW MY RADIO HAS GONE OUT THE BACK WINDSHIELD DOESN'T WORK. IT HAS BEEN ONE THING AFTER ANOTHER AND I HAVEN'T HAD THE VEHICLE A YEAR. SOME OF THE THING HAPPENED IN MOTION AND IN PARK. MOSTLY IN MOTION.

Jun 29, 2019

THE VEHICLE WAS IN MOTION BEING DRIVEN WHEN HEAVY RAIN BEGAN. THE WIPERS WOULD NOT TURN ON IN ANY LEVEL, MANUAL OR OTHERWISE. THIS CREATED AN EXTREAMLY DANGEROUS SITUATION WITH LITTLE TO NO VISIBILITY. THE DEALER DID NOT DISCLOSE THE PROBLEMS WITH THE 2014 FORD ESCAPE BCM BUT INDICATED WAS THE CAUSE. THEY HOWEVER DID NOT REPLACE IT, BUT DID CHARGE $450 FOR DIAGNOSIS ONLY. NO ACTUAL REPAIR WAS MADE. THIS VEHICLE SHOULD BE UNDER RECALL. IT IS AGAIN AFFECTING THE WIPER CONTROL INTERMITTENTLY.

Sep 13, 2017

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

3 complaints

The contact owns a 2014 Ford Escape. The contact stated while driving 70 MPH at night, the center information console failed to display an image as well as pertinent vehicle safety information. The contact then became aware that the headlights were not functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 48,000. The VIN was not available.

Aug 26, 2024

THE 2014 FORD ESCAPE HAS A SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD WILL NOT ACKNOWLEDGE THE DESIGN BUG AT THIS TIME BECAUSE THEY DO NOT THINK IT BOTHERS ENOUGH CUSTOMERS. I AM FILING THIS COMPLAINT BECAUSE IF A DRIVER HAPPENS TO BECOME TIRED OF DIMMING THE INSTRUMENT PANEL EACH NIGHT OR IF THEY SIMPLY FORGET TO DIM THEM ONE TIME, THEY COULD BECOME UNWITTINGLY DISTRACTED BY THE INTERIOR BRIGHTNESS AND CAUSE A TRAFFIC INCIDENT. I BELIEVE THIS IS A LEGITIMATE SAFETY CONCERN AND WOULD LIKE TO SEE FORD BE ENCOURAGED TO ADDRESS IT. *TR

Mar 24, 2014

THE DASH LIGHTS WILL NOT DIM AUTOMATICALLY AS DESCRIBED IN THE MANUAL AS WELL AS FROM FORD TECHNICIANS. THEY ARE ON FULL BRIGHT ALL THE TIME. AN ANALOGY WOULD BE LIKE HAVING AN ONCOMING CAR HAVING ITS HEADLIGHTS ON HIGH BEAM AT NIGHT AND THEREFORE BE BLINDING. THERE IS A MANUAL OVERRIDE TO ADJUST BUT THIS MUST BE DONE EVERY TIME THE CAR IS STARTED. I TALKED TO A FORD REP AND WAS TOLD, "NOTHING IS PERFECT, DEAL WITH IT". THE LOCAL SERVICE DEPARTMENT HAS NO KNOWLEDGE ON HOW TO REPAIR IT AS FORD HAS YET TO ISSUE AN ADVISORY. I WOULD THINK FORD WOULD WANT ITS SOPHISTICATED CARS TO WORK CORRECTLY. WE WILL SEE. *TR

Mar 17, 2014

FUEL SYSTEM, GASOLINE,ENGINE

3 complaints

The contact owns a 2014 Ford Escape. The contact stated while driving 30-35 MPH, the vehicle stalled. The contact was unable to pull over to the side of the roadway. The contact was able to restart the vehicle and continued driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The dealer related the failure to an unknown recall and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Jul 25, 2024

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was intermittently consuming twice the amount of fuel while driving at various speeds. There was no warning light illuminated. The contact documented that a certain routine trip with the vehicle showed that a 25-mile trip was consuming 55 miles worth of gasoline. The dealer was notified of the failure but could not duplicate or diagnose the failure. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 81,000.

Apr 16, 2024

The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while refueling the vehicle. The contact stated that while driving, the check engine warning light was flashing off and on. The contact stated that the fuel cap was missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

Sep 13, 2022

SERVICE BRAKES, HYDRAULIC

3 complaints

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, the braking system malfunctioned, and the brake pedal was very hard while pressed. The contact stated that the vehicle failed to slow or stop as needed. The contact used the parking brake to slow and eventually stop the vehicle. The vehicle was later towed to the local mechanic who diagnosed that the cam shaft vacuum pump had detached, causing the braking system to fail. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 108,000.

Sep 20, 2023

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. Additionally, while operating the vehicle, the ABS and Traction Control warning lights remained illuminated. Additionally, the 4WD and Hill Assist messages were displayed, and the functionality was disabled. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was 37,000.

Aug 15, 2023

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THEY NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO B&B FORD LOCATED AT 10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WHO STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND INFORMED THE CONTACT THAT THEY WOULD FORWARD THE PAPERWORK TO NHTSA REGARDING THE MATTER HOWEVER, THAT WAS NEVER CONFIRMED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Aug 07, 2020

POWER TRAIN,AIR BAGS

3 complaints

Unknown- I purchased my Car in 2021 and I’ve had ongoing transmission issues since I purchased it. As of now the issues have gotten worse. I had the transmission recall repair done, but it did not fix the jerking way my car was driving. The repairs keep getting more costly and I don’t believe there’s an actual fix, but rather that this vehicle was sold with a faulty transmission. As of now I can’t drive my vehicle because last month there was a fire under my hood and it’s totally unsafe for me and my family to be in. Ford won’t take any responsibility but they’ve already had to buy back vehicles for settling them with bad transmissions. This is not new for them.

Jun 10, 2023

Fire: 1

The contact owns a 2014 Ford Escape. The contact stated that after driving into a parking space and switching the transmission to the park position, the vehicle suddenly jolted forward and crashed into a brick wall. During the crash, the vehicle experienced significant damage to the front end but no air bag was deployed. The driver sustained neck and back injuries but no medical treatment was required. The vehicle was not towed. No police report was taken. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 110,000.

Aug 03, 2022

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE NEIGHBOR'S VEHICLE. THE CONTACT EXITED THE VEHICLE PRIOR TO THE ROLLAWAY. THE CONTACT STATED THAT THE DRIVER'S DOOR CLIPPED ONTO THE CAR PORT HOUSING, IN WHICH THE VEHICLE WAS PARKED UNDER, AND THE DRIVER'S DOOR HINGE FRACTURED. UPON IMPACT WITH THE REAR SPARE TIRE MOUNT OF THE NEIGHBOR'S VEHICLE, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED, AS THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH AND NEITHER WAS THE NEIGHBOR. THE CONTACT CALLED THE INSURANCE COMPANY AND REMAINED IN POSSESSION OF THE VEHICLE THEREAFTER. IN ADDITION, AN AUTOBODY REPAIR SHOP WAS MADE AWARE OF THE ROLLAWAY. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED WITH A REBUILT TRANSMISSION, PRIOR TO THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD A HISTORY OF TRANSMISSION FAILURES AND/OR REPAIRS PRIOR TO THE INCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TR

Oct 29, 2018

Crash: 1

TIRES,WHEELS

3 complaints

I would like to voice concern about the 2 pc lugnuts that Ford places on vehicles.They are not good & after doing some research & talking with other Suppliers and Companies regarding this matter, it is my understanding this is an ongoing issue that Ford continues to ignore. This is not safe. My tire had a slow leak in it. I took it to a local Tire shop who advised the Tire could not be fixed because the tear was in the sidewall. They also advised the lugnuts were swollen & in terrible condition & then went on to show me the lugnuts & educate me on the design that Ford has. The reason for the terrible condition is likely because the nuts have to be beaten off unless the work is done at Ford, as they have special tooling & capabilities to deal with the nut. He also advised, instead of recalling, Ford opted to come out with a special tool or tooling that is specific to only their Dealers. Not ok. Not all people want to use Ford for their tire needs. Nobody should ever take one opinion at face value. I went to another local tire shop to make sure the info I was given about my tire AND the lugnuts was correct. However, when I went, I made no mention that I already had the first opinion, nor did I share any of the info with the 2nd Company. Same information was repeated to me, both about the lugnuts & my tire. Very concerning on the lug nuts & I now believe this to be accurate. This place felt so bad for me & for the condition the nuts were in, that they put gently used ones on 1 of my tires, free of charge, just because they had the tire off to look at it & knew the Ford ones were total "garbage". As of today, I went to my local Ford dealer for a tire rotation & oil change. Low & behold, they mention all of my lug nuts are swollen & that I need new. I voiced concern to the Service Manager about the lugnut information. He & the Service Advisor both advised that yes, this was an ongoing complaint & it was bad for them too. This is ridiculous & i complained to Ford also.

May 17, 2023

PIRELLI TIRE TYPE P235/50 ZR18 97W RIGHT REAR TIRE BLEW APART WHILE DRIVING AT A STEADY 65 MPH ON A STRAIGHT SECTION OF THE GARDEN STATE PARKWAY . THE CAR BEGAN TO VEER FROM SIDE TO SIDE BUT I WAS ABLE TO COAST TO A STOP AT MILE 119.9 . CALLED AAA & THEY SENT REPAIRMAN FROM P&J TOWING TO CHANGE TO THE SPARE. TIRE WAS PURCHASED FROM HOLMAN FORD, TURNERSVILLE, NJ. WHEN CONTACTED THEY DIRECTED US TO CONTACT PIRELLI. WHEN CONTACTED, PIRELLI TOLD US TO HAVE FORD SHIP THE FAILED TIRE TO THEM SO "THEIR LAB" COULD EXAMINE IT. I INFORMED THE PIRELLI REPRESENTATIVE I WAS CONCERNED ABOUT THE OTHER 3 TIRES ON THE CAR FAILING IN THE SAME MANNER BUT HE OFFERED NOTHING. I WAS TOLD TO PURCHASE A REPLACEMENT AND THEY WOULD OFFER A PRORATED REFUND. THE TIRE WAS GIVEN TO FORD TO SHIP TO PIRELLI & REPLACEMENT TIRE WAS PURCHASED AT A COST OF $200. I AM STILL CONCERNED THAT THE OTHER TIRES COULD FAIL SIMILARLY. I HAVE ATTACHED PIX OF THE FAILED TIRE AND DATA FROM OTHER TIRES PURCHASED AS PART OF THE ORIGINAL SET.

May 12, 2019

MY REAR PASSENGER TIRE HAS A GROOVE CUT AROUND THE INSIDE OF THE TIRE WALL AND IN ABOUT FOUR SPOTS CUT RIGHT DOWN TO THE THREADS. THIS HAS CAUSED THE TIRE TO GO FLAT. I HAVE PHOTOS OF THE TIRE. *TR

Sep 02, 2014

STRUCTURE,UNKNOWN OR OTHER

3 complaints

The driver side rear door can not be opened. It appears the paneling of the door is caught on the frame, which prevents the operation of the door. This has been reported twice to the dealership, and so far they have ignored the request to inspect or fix it. In an emergency if needed passengers would not be able to exit through this door, which would put that at risk if the car were pinned on one side and the front too damaged to operate. Also the rear camera has failed and does not operate. This is the second camera to do so as the first was replaced under warranty a few years after purchasing the vehicle. If a child were behind the vehicle there would be no way to know looking over your shoulder, as you could only see them on camera. The only warning or indicator of the camera failure is a black screen with a message that you need to contact a service professional.

Mar 23, 2023

WHEN IT RAINS HARD I HAVE A LEAK BEHIND THE PASSENGER SEAT THAT COMES FROM THE LIGHT FIXTURE - I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS FROM 2012 ESCAPES THRU 2017 ESCAPES - THEIR SEEMS TO BE NO FIX - MY BIGGEST CONCERN IS THE HEADLINER (WHICH EVERYONE SAYS NOT TO TOUCH) AND THE SMELL FORD SUGGESTED I CONTACT YOU - I WOULD ASSUME THIS HAPPENS WHEN THE CAR IS STATIONARY AND IT DOES NOT HAPPEN WHEN CAR IS RUN THROUGH CAR WASH. *DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE AND NOW HAS STARTED TO LEAK AGAIN. *TR

Mar 07, 2018

**THIS INCIDENT INVOLVES THE PANORAMIC ROOF GLASS/WINDOW SPONTANEOUSLY BURSTING AT HIGHWAY SPEEDS.** MY FAMILY AND I WERE DRIVING AT HIGHWAY SPEEDS WHEN SUDDENLY WE HEARD A VERY LOUD EXPLOSION. IT STARTLED MY HUSBAND, HE ALMOST LOST CONTROL OF THE VEHICLE BECAUSE THE VEHICLE SWERVED AS A RESULT OF HAVING THE ROOF TORN OPEN AT HIGHWAY SPEEDS. THIS INCIDENT COULD CAUSE A SEVERE, LIFE-THREATENING INJURY. WE PULLED OVER TO THE SIDE OF THE ROAD. WE SAW THAT THE GLASS HAD BURST ALMOST COMPLETELY, LEAVING ONLY APPROXIMATELY 1.5" MARGINS OF SHATTERED GLASS AROUND THE EDGES. THE RUBBER BOND THAT SEALS THE GLASS ON ALL FOUR SIDES TO THE ROOF OF THE VEHICLE BENT TO THE POINT WHERE IT WAS FLAILING ABOUT ON THE HIGHWAY. THE SHATTERED PIECES OF GLASS CHIPPED/SCRATCHED/DAMAGED THE ROOF RACK, REAR PANORAMIC ROOF GLASS (THE PANORAMIC ROOF ON THE THIS ESCAPE IS COMPRISED OF TWO GLASSES, ONE IN THE FRONT THAT SLIDES OPENED AND CLOSED, AND THE REAR ONE THAT REMAINS STATIONARY) AND THE ROOF OF THE VEHICLE. ABSOLUTELY NOTHING IMPACTED THE VEHICLE TO CAUSE THIS DAMAGE. THIS INCIDENT IS NOT A RESULT OF MISUSE OR ABUSE. IT IS ABSOLUTELY A DEFECTIVE COMPONENT THAT FORD MOTOR COMPANY HAS NOT BEEN RESPONSIBLE FOR. WHILST ON THE SIDE OF THE ROAD, WE CONTACTED OUR FORD DEALERSHIP. THEY TOLD US TO SEND PICTURES. WE DID AND THEY SENT THEM TO FORD CORPORATE FOR APPROVAL. THEY ANSWERED THAT SINCE THEY CAN'T SEE THE DEFECTIVE COMPONENT IN THE PICTURES, THEY CAN ASSUME SOMETHING IMPACTED THE GLASS AND THEREFORE THE INCIDENT DOES NOT QUALIFY FOR WARRANTY SERVICE. I WAS QUOTED THAT THE REPAIRS COULD COST APPROXIMATELY $1500USD. I HAVE DOCUMENTATION AND PICTURES OF THE INCIDENT THAT I WOULD BE MORE THAN HAPPY TO SHARE IF DEEMED HELPFUL TO MAKE MY CASE. THIS IS AN ISSUE THAT HAS AFFECTED MANY ESCAPE OWNERS. THERE WAS EVEN A RECALL IN 2014 REGARDING ISSUES WITH THE PANEL OF THE PANORAMIC ROOF.

Aug 09, 2015

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

3 complaints

WHAT CAN CAUSE MY 1.6L FORD ESCAPE TITANIUM 2014 TO BE HESITANT WHEN I PUSH DOWN ON GAS AND THEN SUDDENLY THE POWER KICS IN BACK AFTER ABOUT 5 SECONDS. IT LIKE ITS NOT GETTING ENOUGH GAS AT THE START! NO CHECK ENGINE ON - JC TAMPA FL

Dec 24, 2020

MY 2014 FORD IS LEAKING ENGINE COOLANT INTO MY ENGINE AS WELL AS OIL. WHICH IS CAUSING MY CAR TO DECREASE IN ACCELERATION AND HAS CAUSED MY CAR TO STALL ON CITY STREET. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY MADE IT WORST BY NOT RECOGNIZING THAT THIS WAS A PROBLEM CONCERNING A RECALL ON FORD AND REFUSES TO FIX MY CAR.

Apr 24, 2020

"ENGINE FAULT SERVICE NOW LIGHT" CAME ON TWICE WITH "HILL START ASSIST NOT AVAILABLE" BOTH TIMES. AFTER STOPPING AT TRAFFIC LIGHT AND STEPPING ON GAS PEDAL, CAR WOULD NOT MOVE AND GAVE NO INDICATION IT HAD STALLED. ALL NORMAL LIGHTS WERE ON. I PUT CAR IN "PARK" AND RESTARTED. THIS HAS HAPPENED TWICE ON HILLS AND HAS DIED ON ME FOUR TIMES.

Jun 20, 2015

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

Whenever I got the vehicle at the middle of 2025 I had issues with the shocks hub assembly axle motor mount electrical issues trunk was opening and closing by itself. Recent recently I drive it to Savannah and the vehicle started to skip and would not switch gears while I was driving down a 70 mph Road. I almost wrecked due to an issue with the vehicle I have looked up the recalls that hasn't been repaired on the vehicle and I believe it has something to do with unrepair recalls or maybe there is a recall that wasn't found or reported because I've seen a lot of recall information about the transmission. I also had a incident with the door unlocking and locking while my nephew was in the vehicle after stepping out the doors automatically locked but I still had the driver door open. My nephew freaked out cuz he can't get out the vehicle. The vehicle has some other issues that I do not know how to explain and if there is any possible way that the unrepared recalls has something to do with the repairs that the vehicle need now then I would like something done immediately. There is 19 recalls on a 2014 Ford escape. Now out of those 19 only two have been reported for my VIN number but I believe due to the car being sold five different times within a short period of time no one had the time to actually report the issues wrong with the vehicle I think people were just trying to get rid of it because they knew something was wrong with it.

Oct 13, 2025

Fire: 1

Injuries: 1

WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO LOW.

Jul 30, 2015

VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

The ABS, Anti-lock braking sytem symbol came on about 3 or 4 months ago. Other symbols that came on were the brake system (circle with exclamation point in it), the red word "brake", the stability control light, and the speedometer stopped working/ The information display stopped working. We have taken the car to three local Ford Service departments to have it checked only to be told the ABS part is on back order. Furthermore, I've read that the brakes could be compromised. No Speedometer or display functions is dangerous. The only receipt I have tells me it is the ABS module that is on back order.

Aug 06, 2025

SHIFTER CABLE BROKE. WOULD NOT ALLOW TO SHIFT IN ANY GEAR. THIS HAS RECALLED ON SEVERAL THOUSAND VEHICLES, UNFORTUNATELY MY VIN # WAS NOT HONORED. ALSO BRAKE BOOSTER HAS FAILED. THIS IS RIDICULOUS.

Jan 22, 2021

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

Driving along at 60 mph suddenly my car stops going in heavy traffic and won't move,, then it accelerated to high RPMS and was stuck, then it hard shifted into gear and it lundged forward fast and went about 5 feet then it wouldn't move. Almost got killed on a busy hwy. because of it accelerating on its on out into traffic while it was in park, then just came to a dead stop. The only way I can describe is it was not moving in park, then it was like it shifted by itself and lundged forward and stoped like it was slammed into park from a high speed but it did it this on it's own while the shifter was in park. It took off again and I drove it to the side of the hwy, and turned it off. Called and got a friend who has a trailer to come tow me. I Cranked my car to see if it would move to get it on the trailer. I Slowly drove it up on the ramps and got about half way up, then it stopped wouldn't move again, still in drive it rolled back down the ramps on its own, I was just sitting there and it was idling was like the rpms were higher than normal so I shut it off for a minute. Got back in it cranked it up put it in drive and it wouldn't move, put in in reverse it backed up but it was revved up and shifted hard, so I put it back in park and it spit and spuddered so I shifted to neutral an then car just shifted into drive and took off on it's on and drove up missing the ramps and ran into the back of his trailer, crushing my front end. Then it wouldn't move again. Winched it on the trailer, got home and it drove to get it off the trailer, but I'm terrified to drive it.

Mar 14, 2025

Crash: 1

Injuries: 1

I TRIED TO PARK MY CAR AS USUALLY, PUT THE SHIFT IN P, BUT THE CAR CONTINUED TO MOVE. I WAS SCARED AND UNPLEASANTLY SURPRISED. I HAD TO TO DRIVE AROUND THE PARKING LOT IN FRONT OF HOME DEPOT IN DICKSON CITY AND FINALLY DECIDED TO TURN OF THE CAR. AFTER THAT I WAS NOT ABLE TO TURN ON THE ENGINE. I HAD THE CAR TOWED AWAY TO GIBBONS FORD.

Apr 19, 2021

STEERING,POWER TRAIN

2 complaints

The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard from third and fourth gear, and the vehicle jerked abnormally. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while pulling out of a gas station, the steering wheel became stiff. The vehicle was shifted into reverse and steered out of the spot by a gentleman passing by. He steering wheel was adjusted and placed in the vehicle was shifted into drive(D). The contact also stated that the "Steering Assist Fault - Service Required" message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.

Sep 12, 2024

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION BLEW OUT AND THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.

Aug 05, 2016

POWER TRAIN,SERVICE BRAKES,ENGINE

2 complaints

While driving down the interstate, this car started smoking and i was unable to use the brakes. Its like the braking system locked up. I couldn't push the brakes because it was down to the floor hard with NO intentions on stopping. Emergency brakes were needed to stop this vehicle. The gear shift does not seem to in the correct position. Seems to be some type of powertrain issue. The coolant was leaking and there was no vacuum on the motor. The drivers door latch is defective, when opening the door it doesn't retreat, the latch stays in the open position. The backup camera is defective, doesn't show you are backing up. Dashboard shows brake lamp default an brake lights not out.

Jan 27, 2024

"TAKATA RECALL"......I STOPPED BY 7-11 ATM TO GET SOME MONEY AND OTHER ITEMS...UPON RETURNING TO MY VEHICLE I NOTICED IT WOULD NOT START. THE DASHBOARD SAID IT WAS IN REVERSE EVEN THOUGH IT WAS IN PARK MODE. I SPEND APPROXIMATELY 3.5 HOURS ON THE PHONE WITH THE FORD MOTOR COMPANY TRYING TO GET SOME REAL HELP. AFTER NO SUCCESS, I WENT THRU THREE DIFFERENT CUSTOMER SERVICE REPS WHO WERE NOT KNOWLEDGEABLE ON HOW TO HANDLE A VEHICLE THAT WAS DISABLED, STUCK IN REVERSE AND WOULD NOT START. I ENDED UP CALLING AAA AND HAD IT TOWED TO MY OWN MECHANIC BECAUSE I CALLED THREE FORD DEALERSHIP STATED THAT IT WOULD BE AT LEAST 2-3 WEEKS BEFORE SOMEONE COULD CHECK OUT MY VEHICLE. IN ADDITION, THEY WERE NOT COOPERATIVE IN HELPING ME GET A RENTAL CAR EITHER AND STATED THEY WOULD NOT COVER THE COST OF RENTING A CAR. MY OWN MECHANIC WHO HAS SERVICED ALL MY VEHICLES AND THERE HAS NEVER BEEN AN ISSUE... ADVISED ME THAT THE BRAKE CABLE OR SOMETHING TO THAT EFFECT WAS BROKEN. I JUST DON'T UNDERSTAND HOW THAT IS POSSIBLE SINCE I JUST PURCHASED THE VEHICLE 10/2016. THIS IS THE SECOND TIME IN 9 MONTHS I'VE HAD ISSUES WITH FORD AND THEIR FAULTY PRODUCTS. APRIL 2017 FORD MOTORS SETTLED WITH ME OVER MY 2013 FORD FOCUS WHICH WAS IN AN OUT OF THE SHOP SINCE MARCH 2015. I'VE HAD TO GO THRU NUMEROUS AGENCIES TO GET ANY REAL HELP. I'VE SPOKEN WITH MY MECHANIC TODAY AND WAS GIVEN AN APPROX ESTIMATE OF $700 TO REPAIR AND MY CAR WON'T BE AVAILABLE UNTIL NEXT WEEK. IN ADDITION, IT'S COSTING $170 TO RENT A CAR TO GET BACK AND FORTH TO SCHOOL AND WORK UNTIL MONDAY. I AM LOOKING FOR FORD TO REIMBURSE ME FOR MY EXPENSES AND COST TO REPAIR MY VEHICLE. OR THE OTHER ALTERNATIVE IS TO BUY BACK THE VEHICLE. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM FORD AGAIN.

Jun 08, 2017

STEERING,UNKNOWN OR OTHER

2 complaints

1) Steering went out without having issues prior. It reads "steering assist fault service required" on the dash 2) Lost all steering capabilities without warning. The car did not lose all power, it was still running and driving just zero steering. I drive daily with my children in the vehicle most of the time. This time, thankfully, I was alone and not in traffic to harm other drivers. Steering does not work at all, it's not just hard to turn, there's no movement in the wheel no matter how hard you try. 3) It has been checked out by our mechanic and he states "the code reader brings up nothing, no loose wires, tried resetting the battery, it doesn't have power steering fluid that could even be low, but there are cars recalled 2011-2013 with the exact same issue but this is a 2014" 4) It has not been checked by the dealer or manufacturer yet. 5) There were zero warnings. After the incident, a light came on the dash reading "steering assist fault service required"

Oct 02, 2023

The steering wheels started to get hard. The car warned me to stop safely. It was to hard that I couldn't do much to turn the steering wheels.

Aug 27, 2023

ELECTRICAL SYSTEM,BACK OVER PREVENTION

2 complaints

The backup camera is showing upside down in view screen. When backuping

Sep 10, 2023

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING UP THE VEHICLE AT 5 MPH, THE BACK UP SENSOR FAILED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Aug 02, 2016

Crash: 1

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

Transmission fault error code. The transmission is not shifting into gear whether I am trying to go forward or backwards. I have been stranded twice within the last six months because of this issue.

Jul 30, 2023

INSTRUMENT PANEL FLICKERS AND GOES BLACK. WE ARE TOLD THIS IS THE SOFTWARE UPDATE WHICH IS PART OF A RECALL. HOWEVER, THE RECALL DOES NOT COVER THIS DATE OF MANUFACTURE.

Jun 07, 2017

STEERING,SUSPENSION,WHEELS

2 complaints

May 31.2023 I was involved in an accident your left front wheel Castor and wheel . Separated from vehicle. Causing me to crash into a light pole.in the east bound lane when I was going west bound on Franklin rd in Boise id Knocking me unconscious idaho state police made report. Before accident left front wheel pulled left when braking gave car gas car pull right last thing I remember. EMT took Alfonso's hospital. As investigate because I was almost killed lucky I survive.

Jun 10, 2023

Crash: 1

Injuries: 2

MY WIFE PULLED UP DRIVEWAY, I HAPPENED TO BE OUTSIDE NEXT TO CAR WHEN SHE PULLED IN. WE SUDDENLY HEARD LOUD CRUNCHING SOUND AND SHE STOPPED. WHEN WE FOUND NOTHING I ASKED HER TO BACK UP. WE HEARD CRUNCHING SOUND AGAIN AND SHE SAID THE STEERING WHEEL WAS NOT CONTROLLING CAR. SHE IMMEDIATELY STOPPED. WE DISCOVERED RIGHT FRONT WHEEL PUSHED AGAINST TIRE WELL OF BODY FRAME. NEXT DAY WHEN TOW TRUCK LIFTED CAR, WE DISCOVERED THE BALL JOINT ASSEMBLY HAD COME APART. PERRY FORD (SAN DIEGO) CONFIRMED BALL JOINT APPEARS TO HAVE COME APART WITHOUT ANY OBVIOUS SIGN OF DAMAGE DUE TO IMPACT OR DRIVER FAULT. NOTE: MY WIFE HAD JUST COME OFF FREEWAY, TRAVELING 15 MILES FROM WORK AND 1 MILE FROM OFF RAMP TO OUR HOME. IF SHE HAD BEEN JUST ANOTHER 5 MIN ON FREEWAY TRAVELING 65-70MPH...I HATE TO IMAGINE WHAT WOULD HAVE HAPPENED. PLEASE INVESTIGATE THIS MATTER WITH FORD. *TR

Nov 21, 2014

UNKNOWN OR OTHER,SERVICE BRAKES

2 complaints

Turned in the ignition. I heard air coming from the brake when i turned on the car. I then could feel resistance when pushing the brake after pushing to the floor. Brake booster fixed once and after a month. The air sound started again when not pressing the brake. I had to use my emergency brake to drive home from work.

Jun 10, 2023

BRAKE VACUUM PUMP LOCKED UP WHILE DRIVING CAUSING LOSS OF BRAKES. I WAS GOING 70 ON INTERSTATE AT THE TIME HAD TO USE BOTH FEET TO GET THE CAR TO SLOW DOWN. LUCKY THERE WAS NO TRAFFIC ON THE EXIT BECAUSE I WAS UNABLE TO STOP RUNNING THE STOP LIGHT.

Apr 10, 2018

SERVICE BRAKES,ENGINE

2 complaints

I was driving on I95 southbound with my 3.5 month old daughter when my cars engine failed, my brakes and acceleration failed, and my car started being engulfed in smoke. I had to veer off of I95 as far as I could with my breaks or gas working. Within 2 minutes my car was in complete flames. I was able to get my daughter and I out in time but everything in the car was demolished. Ford has refused to reimburse for any value of the car as well as any value of the items that were in the car. The value of the items in the car totaled more than $5,000. My husband and I were forced to sell our other car in order to afford to buy a new car. Both of our cars were paid off.

Feb 13, 2023

Fire: 1

The mechanical brake booster is connected to the overhead cam on Fords Ecoboost engine. This part is a vacuum pump that is powered by the overhead cam shaft. Over time the vacuum pump begins to have issues and becomes increasingly harder for the cam to turn. As the vacuum pump slows, it causes the brakes to be less efficient and increases stopping distance. As the pump degrades, it eventually will fail and freeze up. When this happens, the internal connection to the overhead cam shaft shears off. This cause a complete loss of breaking power leaving only the emergency brake to stop the vehicle. It also drops the internal connectors from the vacuum pump into the motor which damages the motor to the point where the motor must be replaced at a very high cost (it exceeds $10,000). Fords warranty does not cover this design failure. Owners of these vehicles are forced to replace the motor at their own cost or to scrap the vehicle. I believe that ford was aware of the possibility of the mechanical vacuum pump failure when they tested the design on F150s. Ford made a design change on the F150s to an electric vacuum pump. This may have been due to the F150s use as work vehicle and as a towing vehicle which exasperated the issue. Please investigate this issue, I believe you will find many other people who have this same issue with the eco boost engine design.

Jul 09, 2022

POWER TRAIN,STRUCTURE

2 complaints

Contacted local Ford dealership(s) in reference to 2 open recalls on my vehicle: Transmission gear shift linkage and door latches. I was made aware of the door latch recall when I was traveling with my 2 children who were in the back seat and the back door opened and would not latch closed. Upon researching, I found the 2 recalls and have tried for over 4 months to get it repaired as it is a serious safety issue. I was advised that it could be in the repair shop for 2-3 months and I would not have any transportation as they stated they do not have "courtesy" vehicles. I feel like Ford should honor the recall in a timely manner which they are NOT. The vehicle is available for inspection upon request.

Oct 25, 2022

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY FLAW IN VEHICLE MOTOR PUSH-BUTTON OFF DOES NOT AUTOMATICALLY GO INTO PARK AS IT REMAINS IN NEUTRAL. *SMD THE CONSUMER STATED HE INADVERTENTLY TURNED THE MOTOR OFF, WITH THE GEAR IN NEUTRAL. THE VEHICLE THEN ROLLED DOWN A SLIGHT HILL AND CRASHED INTO A RAVINE. THE VEHICLE WAS TOTALED. *JB

Feb 29, 2016

ELECTRICAL SYSTEM,AIR BAGS

2 complaints

The contact owns a 2014 Ford Escape. The contact stated that while stopped in traffic, he was rear-ended by another vehicle that was driving at 70 MPH. The contact applied the emergency brake to prevent his vehicle from hitting the vehicle in front of him. The air bags did not deploy upon impact. The contact sought treatment at a urgent care where he was treated for the pain in his neck and back. A police report was not filed. The contact drove the vehicle home and contacted a dealer who referred him to an independent collision center. The vehicle was towed to the collision center where the vehicle was repaired. Upon return of the vehicle, the contact stated that the instrument cluster screen was white and would flicker. The vehicle was taken back to the collision center where they towed the vehicle to the Ford dealer. The dealer informed that contact that the instrument cluster was an internal failure and would not cover the cost of repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V406000( Electrical System) which he linked to his failure. The manufacturer was notified and informed him that his vehicle was not included in the recall; he was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown due to the failure.

Jul 26, 2022

Crash: 1

Injuries: 1

I HAVE FILED A COMPLAINT UNDER ODI# 10640819 AT 3.5 MONTHS AND NOW I'M AT 7 MONTHS AND FORD DOES NOT HAVE A FIX. HOW ARE THEY ALLOWED TO EXTEND CUSTOMERS THIS LONG AND NOTHING IS DONE TO THEM. WHAT CAN I DO TO FORD TO GET MY VEHICLE REPAIRED? MY CLOCK ALSO HAS BEEN TAMPERED WITH AND SOME ELECTRONICS ACT STUPID AT TIMES. MY FORD DEALER SAYS ITS FORD BUT WHO KNOWS? IF THEY DO NOT HAVE A FIX THEN GIVE ME A NEW CAR THAT WORKS. FORD IS USELESS AND NO ONE CARES AS THEY KEEP SAYING I'M SORRY. *TR

Nov 16, 2014

STEERING,VEHICLE SPEED CONTROL,ENGINE

2 complaints

I'll be driving along and sometimes going 30 miles an hour sometimes going up to 65 70 miles an hour on the interstate And while I'm accelerating the car will start shaking like the the whole thing wil. In the only way that it stops is if I let off the accelerator and go slower speed accelerate you know what it means there's that magic speed but like if I have my cruise control on then it has to be at a certain speed because otherwise it will just start shaking and shaking and shaking

Jun 19, 2022

WHILE DRIVING, MY VEHICLE SUDDENLY SHOWS A LOW COOLANT THAN ENGINE OVERHEAT MESSAGE. IT IMMEDIATELY BEGINS TO SHUT DOWN, SPEED RAPIDLY DECREASES AND POWER STEERING IS LOST. I MUST STOP THE CAR, PLACE IT IN PARK, SHUT IT OFF, WAIT A FEW MINUTES THAN RESTART IT. SERVICE ENGINE LIGHT REMAINS ON. THE VEHICLE WAS TRAVELING BETWEEN 55 AND 65 MPH ON THE MAJOR FREEWAY WHERE THE POSTED SPEED LIMIT IS UP TO 70 MPH, 3 LANES OF TRAFFIC. SINCE THE LOSS OF POWER IS IMMEDIATE AND I HAVE NO CONTROL OVER IT, I HAVE VERY LITTLE TIME TO GET OUT OF THE WAY OF OTHER VEHICLES BEFORE I AM IN CRAWL MODE. THE VEHICLE WAS JUST INTO THE DEALERSHIP FOR REPAIRS AND I WAS TOLD IT WAS FIXED. COOLANT IS NOT LOW, ENGINE HAD NOT OVERHEATED AND THERE IS NO WARNING THAT THERE IS AN ISSUE UNTIL 30 SECONDS BEFORE IT STARTS SHUTTING DOWN. HAS HAPPENED TWICE NOW AND IT WAS SUPPOSEDLY FIXED AFTER THE FIRST TIME. MY VEHICLE HAS NO OPEN RECALLS AND IT HAS BEEN INTO THE DEALERSHIP TWICE IN THE PAST 2 WEEKS WITH REGARDS TO THE OVERHEAT ISSUE.

Feb 23, 2020

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

IN THE FIRST FEW MINUTES OF OPERATION THE TRANSMISSION/ENGINE SPEEDS UP AND IF NOT EXPECTING IT A SURGE FORWARD COULD CAUSE AN ACCIDENT. SIMILIAR PROBLEMS ALMOST EVERY TIME THE CAR IS STARTED.

Jun 15, 2022

THE VEHICLE'S GEAR SHIFT CABLE "BREAKS" LEAVING THE VEHICLE INOPERABLE UNABLE TO GO INTO GEAR, DRIVE OR REVERSE. THE VEHICLE DRIVE OK THEN PARKED. THE VEHICLE WAS PARKED IN A PUBLIC GARAGE WHEN I NOTICED THAT THE VEHICLE WOULD NOT GO INTO GEAR.

May 01, 2018

STRUCTURE,ENGINE

2 complaints

The contact owns a 2014 Ford Escape. The contact stated that the transmission was previously replaced. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the driver's side rear door had fractured from daily use, and the contact had to continuously refill the coolant reservoir due to the loss of coolant in the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 82,024.

Apr 28, 2022

ENGINE COOLANT SENSOR RE-PROGRAM RECALL. THIS WAS CORRECTED OCTOBER 10, 2017 AT FORD DEALERSHIP IN BENSENVILLE, ILLINOIS. ALSO FOUR DOOR LATCHES WERE RECALL AND REPLACED AT SAME TIME.

Oct 27, 2017

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

MY 2014 FORD ESCAPE STALLED WHILE DRIVING. I HAD JUST GOTTEN OFF THE INTERSTATE WHEN THE INTERIOR LIGHTS WENT ON AND THE VOICE ACTIVATED SYSTEM STATED "YOU ARE NOT IN PARK" I WAS ABLE TO PULL OVER. RESTART THE SUV AND DRIVE HOME. I WAS LUCKY BECAUSE I HAD JUST GOTTEN OFF THE INTERSTATE.....AND WAS DOING 25MPH! IF IT HAPPENED ON THE INTERSTATE I PROBABLY WOULDN'T BE HERE RIGHT NOW!

Jan 11, 2021

I WAS TOLD 6 MONTHS AGO BY THE TIRE & LUBE PLACE BY THE FORD DEALERSHIP (THEY WORK WITH THE FORD DEALERSHIP) THAT IT LOOKED LIKE MY COOLANT TANK WAS POSSIBLY CRACKED, BUT WASN'T A BIG ISSUE SINCE IT STILL HELD "ENOUGH" ANTI-FREEZE. HOWEVER MY ENGINE LIGHT ENDED UP COMING ON LATER AND I FOUND OUT THAT IT WAS THE COOLANT SENSOR THAT WAS BAD. THIS IS ALREADY A RECALL WITH THE 2014 ESCAPE, BUT I KEEP GETTING TOLD THAT IS "IS NOT FOR MY VIN NUMBER!" ALSO, THE FUEL PUMP WAS BAD, SO I HAD TO REPLACE THAT AT THE EXACT SAME TIME. AND AGAIN, THAT IS ALREADY A RECALL AND I AM BEING TOLD "IT IS NOT FOR MY VIN NUMBER!"

Oct 11, 2019

POWER TRAIN,FUEL/PROPULSION SYSTEM

2 complaints

2014 FORD ESCAPE WITH 88K MILES EXPERIENCED AMBER AND THEN RED SERVICE TRANSMISSION LIGHT IN LESS THAN 12 HOUR PERIOD. WHILE DRIVING THE CAR TRANSMISSION WOULD NO LONGER SHIFT GEARS, CAUSING A HAZARDOUS SITUATION AT HIGHWAY SPEEDS. ENGINE RPM WOULD RACE CLOSE TO MAXIMUM AND CAR WOULD NOT MAINTAIN SPEED. DRIVER SHIFTED TO NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. FORD OBVIOUSLY KNOWS THEY HAVE A PROBLEM WITH THIS TRANSMISSION. FORD HAS EXTENDED THE WARRANTY ON CARS WITH SIMILAR TRANSMISSION, BUT NOT ON THE ESCAPE. TRANSMISSION REPAIR SHOP LOT AND OVERFLOW LOT WAS FULL OF FORD ESCAPES THAT NEEDED TO HAVE THE TRANSMISSION REBUILT. MANY ESCAPES HAD BEEN WAITING FOR WEEKS AS THE OWNERS DON'T HAVE THE $3200-3400 NEEDED TO REPAIR.

Jul 19, 2020

MY MOTHER OWNS A 2014 FORD ESCAPE SE WITH THE 1.6L ECOBOOST ENGINE. SHE HAS NOTICED THAT MANY TIMES, SHE LIGHTLY STEPS ON THE GAS, AND THE CAR SUDDENLY REVS IT'S ENGINE IN THE 3000-4000 RPM RANGE WHEN THE TRANSMISSION IS IN DRIVE. BASICALLY, IT DIDN'T WANT TO GO. SHE TOOK IT TO THE DEALERSHIP TO SEE IF THEY COULD FIND OUT THE PROBLEM, AND THEY SAID NOTHING WAS WRONG. I SURE WOULD HATE TO SEE MY MOTHER SERIOUSLY HURT DUE TO THESE PROBLEMS WITH HER CAR. *TR

Jan 15, 2015

ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

THE COOLANT LIGHT COME ON BUT NOT RUNNING HOT I JUST BOUGHT THE 1\15\2020

Jan 20, 2020

I HAD A RECALL PERFORMED THAT INCLUDED SOFTWARE. PRIOR TO THIS I HAD A DIGITAL READOUT OF MY SPEEDOMETER. AFTER THE RECALL THE READING I GOT BECAME AVERAGE SPEED. WITH THE DIGITAL READ I COULD GET QUICK UPDATE ON SPEED. THE AVERAGE SPEED IS ABSOLUTELY USELESS. I NOTIFIED FORD. THEY OPENED CASE CAS-7804630. SUBSEQUENT E-MAIL FROM THEM THEN RECORDED CASE CLOSED. UNSATISFACTORY. CASE FILED ON 08/31/2015.

Nov 04, 2015

AIR BAGS,SEAT BELTS

2 complaints

I WAS IN A AUTOMOBILE ACCIDENT WHEN ANOTHER CAR FAILED TO YIELD RIGHT OF WAY. MY DRIVERS SIDE DOOR AIRBAG FAILED TO DEPLOY. MY SEAT BELT ALSO DID NOT HOLD ME TIGHT IN THE SEAT. I HAD SHOULDER AND NECK INJURIES. I CALLED FORD MOTOR CO. THEY HAVE REFUSED TO DO ANYTHING. MY CAR IS A TOTAL LOSS.

Jan 07, 2019

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Aug 14, 2015

STEERING,ELECTRICAL SYSTEM,ENGINE

2 complaints

FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TEST DRIVEN AND SHOWED THAT THE TECH RESET THE COMPUTER MODULE PRIOR TO DUPLICATING THE ISSUE. THE SERVICE MANAGER HAD ME "RESET" THE VEHICLE BY DRIVING IT. WHILE DRIVING 55MPH THE ISSUE REOCCURRED AT 100 MILES AFTER THE SYSTEM RESET. THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. AFTER A WEEK THEY WERE ABLE TO DUPLICATE "SOME" BUT NOT ALL OF THE ISSUES. AFTER SPEAKING WITH THE GENERAL MANAGER OF THE DEALERSHIP THEY DECIDED TO PURCHASE THE VEHICLE BACK BY PAYING OFF THE EXISTING LOAN IN EXCHANGE FOR PURCHASING A 2018 FORD ESCAPE.

Nov 24, 2018

WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMILAR LOOKING CLIMATE CONTROL BUTTON. POWER STEERING AND BRAKES WERE LOST WITH ENGINE OFF AND CAR IN MOTION. I CONTACTED FORD MOTOR COMPANY AND THEY REFERRED US TO THE DEALERSHIP. THIS IS A DANGEROUS DESIGN FLAW. *TR

May 21, 2014

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

DROVE THE CAR IN THE MORNING OF 8/11 JUST FINE, IN THE AFTERNOON WENT TO START THE CAR AND IT WILL NOT MOVE OUT OF PARK, DASHBOARD STATES THE CAR IS IN NEUTRAL. THE CAR HAS BEEN LIKE THIS SINCE SINCE 8/11 AND PARKED IN MY DRIVEWAY. RECEIVED A LETTER IN THE MAIL ON 8/13 THAT THIS ISSUE IS AN ACTUAL RECALL AND WHEN WE CALLED LOCAL FORD DEALER, THEY INFORMED US THAT THEY DON'T KNOW WHEN THEY WILL HAVE THE PART TO FIX OUR CAR! WHAT CAN WE DO? WE CAN'T USE THE CAR AND THEY CAN'T FIX IT! CAN WE SIMPLY RETURN THE CAR? WE HAVE AN OUTSTANDING CAR LOAN AND ARE PAYING FOR A CAR THAT'S HAD THREE RECALLS SO FAR SINCE WE'VE HAD IT. WE CAN'T AFFORD TO KEEP PAYING UBER TO GET TO WORK AND A CAR LOAN AND CAR INSURANCE FOR A CAR THAT NO ONE CAN TELL US WHEN IT WILL GET FIXED!

Aug 19, 2018

THIS CAR HAS LESS THAN 44 MILES AND IS ALL BREAKING DOWN, WHEN THE BATTERY WHEN DOWN ALL ELECTRICAL PARTS ARE NOT WORKING CORRECTLY WINDOWS ARE GOING UP AND DOWN WITH OUT PUSHING THE BUTTON, LIGHTS TURN ON AND OF BY THEN SELF'S, IS JUST TO NEW TO HAPPEN ALL THIS PROBLEM, HA MONEY THAT THEY CHARGE (DEALER ) IS TO EXPENSIVE, AND I SUPPOSE PAID EVERY MAINTENANCE FOR INSPECTION TO SEE IF MY CAR IS DOING OK , LAST TIME THEY INSPECTED AND DIDNT SEE THE BATTERY PROBLEM , THE MISSING SCREW IN THE CONTAINER OF REFRIGERANT, AND LOW OIL LEVEL IN THE BRAKE CONTAINER. THAT NOT HAVE WARRANTY ANY MORE , LIKE THEY KNOW ALL READY THAT IT WILL BE PROBLEM WITH THE ELECTRICAL PART. I THINK THIS CARS ARE THE WORSE WHEN THEY ARE ELECTRICALL OR TO MUCH "TECHNOLOGY" I WAS IN LOS ANGELES AREA FAR AWY FROM HOME AND A PLACE THAT SEEM DANGEROUS..... IT WASNT SAFETY TO BE IN THAT PLACE WITH MY BROKEN NEW CAR. T THIS SHOULD BE A RECALL TO SEE ID ELECTRICAL ARE WORKING CORRECTLY , THIS NOW IS GOING A COST A FORTUNE, ...THIS IS NOT RIGHT, I DIDNT FEEL SAFE SINCE MY WINDOWS WAS OPEN , WAS IN THE NIGHT AND NEAR TO A LIQUOR STORE AND REHAB CENTER. PEOPLE ACTING ESTRANGE ASKING FOR MONEY , COULD NOT CLOSE MY WINDOWS

Nov 16, 2016

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

2 complaints

I WAS DRIVING UP THE INTERSTATE AFTER WORK AND WHILE I WAS DRIVING I BEGAN TO NOTICE SMOKE. I LOOKED AROUND AND REALIZED IT WAS MY CAR. I PULLED OVER TO THE SIDE AND MY CAR STARTED FLASHING EVERYTHING ON THE DASH PANEL WAS RED AND FLASHING ENGINE FAILURE. I CUT THE CAR OFF AND THEN WENT TO TRY AND POP THE HOOD, I COULDN'T GET IT OPENED AND I LOOKED DOWN AND BEGAN TO SEE FLAMES. I CALLED 911 AND MY CAR ENGULFED IN FLAMES. I HAD A RECALL ON MY CAR FOR A PROBLEM WITH THE ENGINE CYLINDER HEAD SAYING THAT IT COULD CAUSE AN ENGINE FIRE IF OILS WERE TO GET OUT AND HIT A HOT SURFACE. I GOT MY RECALL FIXED AND THEN MY CAR CAUGHT ON FIRE A FEW WEEKS LATER.

Mar 28, 2018

Fire: 1

I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIVED A NOTICE DIRECTLY FROM FORD BETWEEN ONE AND TWO WEEKS AGO AND CALLED ZIEGLER IN ELKHART TO MAKE AN APPOINTMENT, BUT THEY WEREN'T AVAILABLE FOR ALMOST A WEEK. IT IS OBVIOUS THE DAMAGE WAS ALREADY DONE WITH MY CAR ANYWAY, CONSIDERING THE DESCRIPTION OF THE RECALL, WHICH A WHOLE PROCESS OF THE CYLINDER HEAD CRACKING, COOLANT LEAKING OUT AND THAT POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT. I AM THANKFUL THAT THE CAR WAS JUST WARMING UP IN OUR DRIVEWAY AND NEITHER MY KIDS NOR MYSELF WERE INSIDE. I AM ALSO GRATEFUL THAT OUR HOUSE DIDN'T CATCH FIRE AND JUST SUSTAINED SOME COSMETIC DAMAGE DUE TO THE HEAT. I DO NOT HAVE THE REPORT FROM THE FIRE DEPARTMENT YET, BUT THEY SAID IT WOULD BE AVAILABLE SOON. IT WAS THE PENN TOWNSHIP FIRE DEPT THAT RESPONDED AND I TALKED TO DURGAN SPINSKY WHOSE WORK NUMBER IS 5742555075 * (RECALL RELATED INCIDENT) TS

Feb 10, 2018

Fire: 1

VISIBILITY,STRUCTURE

2 complaints

I WAS DRIVING ON A CITY STREET, GOING STRAIGHT, NO OTHER CARS NEAR ME, WHEN MY REAR GATE WINDOW SPONTANEOUSLY SHATTERED. NOTHING HIT IT OR THE CAR. I DIDN'T HIT ANYTHING. JUST BANG, AND IT WAS BROKEN. INITIALLY IT WAS ALL STILL IN PLACE BUT BY THE TIME I ARRIVED HOME, PIECES HAD BEGUN TO FALL OFF. IT WAS VERY COLD OUTSIDE, ABOUT 15 DEGREES, BUT NO WIND OR PRECIPITATION WAS FALLING. I WAS GOING ABOUT 20 MPH. *TR

Jan 04, 2017

I WAS TRAVELING ON THE HWY AT 70MPH AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. I LOOKED AROUND AND HEARD WHAT ENDED UP BEING GLASS FALLING INTO MY REAR SEAT. MY REAR PANORAMIC GLASS HAD SHATTERED AND BLOWN UPWARD IN A WAY I'VE NEVER SEEN BEFORE AND I HAD NO IDEA WHAT CAUSED IT, AS THERE WERE ONLY CLOTHES AND A BOX IN THE REAR SEAT. I TOOK IT TO FORD AND MADE A CLAIM WHICH WAS DENIED. I AM CONFIDENT THIS PROBLEM IS A MANUFACTURING DEFECT, BUT FORD SAYS THIS BREAKAGE WOULD ONLY HAPPEN UPON INSTALLATION DUE TO USING TEMPERED GLASS. I DON'T BELIEVE THAT BECAUSE NOTHING HIT MINE AND STILL, IT SHATTERED. I ALSO HAVE A LEAKING ROOF, WHICH MAY BE RELATED TO THIS PROBLEM. *TR

Jan 03, 2014

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I EXPERIENCED ON THREE OCCASIONS THAT THIS VEHICLE MISFIRES, STUMBLES, SHUDDERS AND ALMOST SHUTS OFF UNDER HEAVY ACCELERATION WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY.THE LAST TIME THIS PROBLEM OCCURRED I WAS FORCED TO PULL ONTO THE BREAKDOWN LANE AND ALMOST CAUSED AN ACCIDENT DUE TO HIGHWAY TRAFFIC TRAVELING AT 70 MPH AND MY INABILITY TO ATTAIN A SUITABLE MERGING SPEED. I HAVE FURTHER OBSERVED THAT THIS SITUATION HAS ONLY OCCURRED AND COULD BE REPLICATED DURING RAIN AND HIGH HUMIDITY. THIS PROBLEM IS A DEFINITE SAFETY HAZARD THAT NEEDS TO BE ADDRESSED!

Nov 09, 2015

I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE SAID SHE LIGHTLY WENT ON THE GAS TO SEE IF THE FUEL WOULD KICK IN AND IT REVVED UP 500 RPM PAST THE REDLINE, AND STILL NO ACCELERATION. ONE DAY, MY MOM IS GOING TO END UP BEING REAR-ENDED WHEN THIS HAPPENS AND I WOULD NOT LIKE THAT TO HAPPEN. FORD ABSOLUTELY NEEDS TO DO SOMETHING ABOUT THIS. I'VE SCROLLED THROUGH ALL COMPLAINTS OF THIS MODEL YEAR AND I'VE SEEN THAT AT LEAST 50 PEOPLE ARE EXPERIENCING THESE PROBLEMS. FORD MUST FIX THIS (THAT MEANS ISSUE RECALLS!!!)!!!!! *TR

Apr 29, 2015

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

ABS braking not functioning, Power steering failure , speedometer and odometer failure, Air Bag indication of non function. Warning indications on dash illuminated at once when failures occured The loss of functioning Air bags, Power Steering, ABS Braking are all possible safety risks, most especially when combined at once. Vehicle has been diagnosed by a registered Ford Dealership. Problems diagnosed as a Failure of the electrical ABS system module by the Ford dealership. Dealership expressed that this was a known issue and all repair parts are currently out of stock and on national back order with no ETA for availability. This leaves the vehicle in a condition that makes it a safety hazard to be driven , for myself and others. Documentation unavailable at this time from dealership, verbal conversation, still awaiting repair options. Vehicle has been in dealership since 11/03/2025.

Nov 24, 2025

POWER TRAIN,STRUCTURE,ENGINE

1 complaint

see attached documents: Subject: Ongoing Unresolved Recall Issues and Safety Concerns with My Ford Vehicle I am writing to formally express my deep concern and frustration regarding my Ford vehicle, which currently has 15 open recalls that have gone unresolved for nearly two years. During this time, I have contacted every Ford dealership within a 50-mile radius of my home in repeated attempts to have these recalls addressed. Each dealership has provided a different excuse for not completing the necessary repairs. Some initially allowed me to schedule service appointments, only to cancel them once they realized the work involved recall issues. In several cases, I was never notified that my appointment had been canceled—I only discovered this when no one showed up. Other dealerships claimed they did not have the required parts and assured me they would contact me once the parts became available. To date, none have followed up. One dealership required that I speak with a supervisor before scheduling any recall work, but despite multiple messages, my calls were never returned. On one dealership’s website, I attempted to schedule the recall repairs online. The system showed numerous open appointment dates until I selected “recall service,” at which point all availability disappeared, and I was unable to proceed. Each dealership I contacted referred me elsewhere, passing responsibility without resolution. Ford has been fully aware of the potential safety risks—including the risk of serious injury or death—associated with these recalls, yet I was repeatedly told it was “safe to continue driving.” This was clearly not the case. Recently, while driving, my vehicle suddenly lost all power and stopped moving. I managed to pull over to the side of the road and called for a tow truck. As the tow truck driver prepared to load my car, it unexpectedly lurched forward on its own and crashed into the tow truck. Fortunately, no one was injured, but the incident caused significant front-end damage to my vehicle. It could have easily resulted in a fatal accident. My vehicle has been inoperable since the incident. When I reported the matter to the Better Business Bureau (BBB), I was told to contact my insurance company to cover the damages. However, I do not believe I should bear the financial burden for Ford’s negligence in failing to repair known defects. Ford’s continued delay and lack of accountability have not only caused extreme inconvenience but also placed my safety—and the safety of others—at serious risk. I am requesting immediate action to resolve all recall issues and full compensation for the damage caused by Ford’s failure to act. Sincerely,

Oct 18, 2025

Crash: 1

POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

MY CAR HAS 15 RECALLS AND 3 different FORD dealerships REFUSES TO do recall work This has gone on for more than 2 years. They claim to have done recall work that has not been done. It has a defective transmission. It took off while in park and hit a tow truck.

Oct 03, 2025

Crash: 1

UNKNOWN OR OTHER,LANE DEPARTURE

1 complaint

Rear backup camera is not working. I see 2015 + years were recalled but not 2014 which is my car's model year. Since this is a safety issue it should be repaired.

Sep 22, 2025

EXTERIOR LIGHTING,ELECTRICAL SYSTEM,ENGINE

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the instrument cluster screen malfunctioned and turned black or flickered off and on. Additionally, the headlights, turn signals, and brake lights intermittently failed to operate as needed. The transmission and check engine warning lights were illuminated. The cause of the failures was not yet determined. The local dealer was contacted regarding the failures, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 130,000.

Aug 21, 2025

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ENGINE

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that the local dealer sent a mobile mechanic to the residence to repair a bushing on the vehicle. The contact stated that the ABS warning light was illuminated. The vehicle was repaired, but the mechanic had forgotten to replace a tubing on the vehicle. The vehicle failed to start, and the contact's husband noticed that the tubing was disconnected. The contact's husband was able to attach the tubing, and the vehicle restarted. While her husband was driving the vehicle and making a turn, the vehicle stopped. The vehicle was restarted after several attempts. The contact stated that the transmission was slipping. Roadside Assistance was contacted and left the parking brake activated during towing. The vehicle was towed to the local dealer and several DTC were retrieved. The vehicle was not diagnosed or repaired. The contact called the customer service at the manufacturer, but no assistance was provided. The vehicle was taken to an independent mechanic who discovered an failure with the muffler. The failure mileage was approximately 115,000.

Aug 14, 2025

SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

While doing oil change, I realized car has rear seal oil leak. Transmission experiences slippage in cold weather. Car has a very good maintenance record.

Jun 24, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

1# My fuel system is causing a problem My vehicle will not pass emissions it's been several tries of rejection. It is giving me recall syptoms and I know that this type of vehicle has had fuel issues recalled in the past. The sensors on the car are giving out codes that don't allow me to pass emissions and it's saying something about the( fuel system.) #2 I am having an issue with the electrical system in the radio it flares up and causes a deafening crackling noise and I have to pull over and turn the car off in order to shut the noise off sometimes the noise starts on its own when you're driving I have shut the car off and exit the vehicle only to hear the crackling noise coming from the electrical system while the car was off, at times I was afraid it would cause an electrical Fire! I feel I am having (recall issues )with this vehicle and because it is older the Ford motor company will not allow it to be inspected at one of their shops. I have contacted the better Business bureau where the Ford motor company is located in Michigan and they still do not want to help me. I cannot drive my car legally because it cannot pass emissions because of the fuel issue. Yes the engine light was on the dash back in November but the codes were cleared and it has not come back on but the vehicle still will not pass emissions. And I feel that Ford motor company does not want to assist me because there's no factory warranty anymore and the vehicle is older but that is not fair to the consumer it is still their vehicle and it is having recall problems even though the VIN# does not show it. I would like your assistance in anything you can help me with with this vehicle I feel so stuck at this point , still financing this suv. I uploaded a photo of the estimate repair bill over $2000 and the Emissions Reject paper from 11/24. Vehicles has failed since. Thank you! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 04, 2025

POWER TRAIN,BACK OVER PREVENTION

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that the back over prevention camera screen had displayed the message “Rear View Camera Not Available” on a blue screen while attempting to reverse. The contact stated that while shifting into park, the vehicle intermittently displayed a message that the vehicle was not in park. Additionally, while shifting into drive, the RPM increased, and the transmission felt like it was stuck between gears. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 25V159000 (Back Over Prevention) and 22V413000 (Power Train), and the repairs were completed. The vehicle was not repaired a second time because the VIN was no longer under recall. The manufacturer was not informed of the failure. The failure mileage was approximately 50,100.

Apr 01, 2025

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the engine overheated and the vehicle stalled, nearly causing a crash. The messages "Engine Coolant Low" and “Overheating - Safety Stop" were displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the cylinder head was fractured, causing oil intrusion in the engine. The contact stated that the mechanic took the engine apart and replaced the cylinder head. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts. The contact activated the hazard lights and drove the vehicle. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

Sep 05, 2024

ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,BACK OVER PREVENTION

1 complaint

The contact owns a 2014 Ford Escape. The contact stated while driving 25-26 MPH, the message "Engine Fault" was displayed, and the contact noticed an abnormal burning odor. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that upon inspecting the vehicle, there was coolant leaking onto the ground. The contact drove to the residence and parked the vehicle. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. Additionally, the contact stated that rear passenger's side taillight failed to operate as needed, and the taillight bulb had been replaced several times; however, the failure persisted. The contact also stated that the infotainment system and the rearview camera were inoperable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 171,000.

Jul 25, 2024

UNKNOWN OR OTHER,POWER TRAIN

1 complaint

The transmission is slipping. When you try to get it up to forty forty-five it jerks and boggs down almost stops in it place. Have to slowly press the exceradtir to get it moving again almost causing be rear ended there is a noise and ive carried it to a couple ford dealers me they honestly weren't sure whats going . Also the washer motor went out for no reason . But mostly my concern. Is the transmission issues. There is a light that comes one it's like the two tires on the back lights up

Apr 15, 2024

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE

1 complaint

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idling, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle while depressing the accelerator pedal. The check engine warning light was illuminated. The contact became aware of NHTSA Campaign Numbers: 14V495000 (Electrical System) and 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recalls. The failure persisted and occurred more frequently. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector line had failed as well as there was a wiring failure causing the battery and engine to engage or disengage unintentionally by the driver. The alternator and battery had been replaced; however, a third repair had not been completed. The manufacturer was made aware of the failure where it was confirmed that the failure was related but was not included in the recall with the NHTSA Campaign Number: 14V495000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 65,000.

Feb 14, 2024

LATCHES/LOCKS/LINKAGES,STRUCTURE

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that the rear driver’s side and rear passenger’s side doors were inoperable and could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer who stated that the door plastic panels had slid down and became stuck inside the door trim. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired for the same failure, but the failure reoccurred. The failure mileage was 30,000.

Feb 12, 2024

UNKNOWN OR OTHER,ELECTRICAL SYSTEM

1 complaint

Information/Instrument cluster has gone blank. I cannot see mileage, or any warning information. This problem was on a previous recall.

Feb 02, 2024

UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

Hello -- 1) My wife explained to me that the acceleration would rev very high on rpms but no power -- ( 1st & 2nd especially) then the check engine light came on -- I drove it to check and there was something very wrong -- unfortunately I could find no dealers w\o a full months wait or more -- Then on the Friday after Thanksgiving she came home & said she had no brakes -- I take it for a ride to investigate -- sure enough the vacuum booster failed -- like driving w manual brakes in the old days & u still need to use the emergency brake -- It failed as she drove (no idea) til she needed to stop -- fortunately we live in a rural area and she had space and time to try to figure out what happened -- otherwise there would have been at the least a deadly car crash from behind -- When the accelleration fails there will be death from being broadsided entering traffic -- what a choice !!!! -- Also it might not seem too big a deal but the A\C condensate drain line plugs up and there will be 2" of water on floor inside the cab on both sides -- I had to finally fix it because i couldnt take it anywhere because -- no parts -- too busy -- UNFORTUNATELY THE PERSON WHO DRIVES THIS VEHICLE HAS ASTHMA -- THE MOLD AND MILDEW WERE UNREAL -- How are there no recalls on these life altering situations ?? I work for this company and I'm thoroughly disgusted. The date for A\C & turbo was in August -- the failed brakes is the date below -- I just got the vehicle back today and the brakes work because of replacing vacuum booster -- then the dealer wouldnt read my notes and car still does what they charged me $1450 for -- westgate solenoid -- boost solenoid -- NOW -- BECAUSE OF THEIR DESIGN -- FORDS -- NOT ONLY DID I SPEND THAT MONEY FOR NOTHING -- THEY WANT TO REPLACE MOTOR & TURBO FOR ONLY $11500 -- ONLY 82000 MILES !!!! I do have bills from the dealer -- just no way to upload right now -- if u need them they can be uploaded in the next couple of days --

Dec 14, 2023

ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

The car announced a low coolant in the system and then 10 seconds after the car turn on fire and burned down completely.

Nov 10, 2023

Fire: 1

AIR BAGS,ENGINE

1 complaint

I have been needing to add coolant to my car almost bi-weekly and just recently it lost power while getting on the freeway. The airbags have been problematic since I purchased the vehicle even after having the wire harness replaced twice at a Ford dealership. The light will not go off.

Oct 15, 2023

ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES

1 complaint

The contact's daughter owns a 2014 Ford Escape. The contact stated after her daughter had driven and parked the vehicle, the vehicle started overheating and there was steam coming from the cowl. There was no warning light illuminated. The vehicle was taken to two different independent mechanics, where the vehicle was inspected, but the cause of the failure could not be determined. The coolant bypass was replaced; however, the failure persisted. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not diagnosed nor repaired. Additionally, the contact stated that the front driver's side door failed to close securely. The contact stated that the latch needed to be pushed manually in order to lock the door. The contact related the failure to NHTSA Campaign Number: 20V331000(Latches/Locks/Linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 85,000.

Oct 10, 2023

ENGINE AND ENGINE COOLING,POWER TRAIN,ENGINE

1 complaint

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough. The contact stated that the engine had misfired. The engine warning light was illuminated. The contact stated that the coolant level was low. The vehicle was taken to an independent mechanic who topped off the coolant. The contact also received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate mileage at the time of the failure was 45,000. Parts distribution disconnect.

Jun 12, 2023

SERVICE BRAKES, AIR,ELECTRICAL SYSTEM

1 complaint

The contact’s mother owns a 2014 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the speedometer failed to display an accurate reading and remained at 0. Several unknown warning lights started flashing. The contact then stated that the electrical system started to malfunction, and the warning lights remained illuminated. The contact stated that he veered off the road to park the vehicle and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed by the mechanic that the diagnostic result indicated several unknown failures, and it was suggested that the vehicle be taken to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed that the ABS, the ABS module, and the battery voltage had failed. The vehicle had not yet been repaired and remained with the dealer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 53,000.

May 30, 2023

FIRERELATED

1 complaint

To: HTSA: We believe that our 2014 Ford Escape motor vehicle has a mechanical defect that caused it to catch fire while driving on the highway with our family inside. We are alive because another driver reported the fire in the car and we stopped and got out at the exact time before the car burned to the ground. We have a 22S43 Safety Campaign Notice for that vehicle. We are notifying you of what happened because we understand that the reason the vehicle caught fire was due to a mechanical malfunction that caused that horrible and shocking event, putting life safety at risk. So far we have not had support from anyone. We have lost our property and risked our lives by being the user of a defective Ford vehicle that placed our lives at imminent risk of death. The incident occurred on 04/02/2023 on street 2 km 203.1 Guayanilla Puerto Rico. I request your prompt attention in this matter so that you can investigate what is related to safety and the damage that caused this fire to burn the vehicle.

May 26, 2023

Fire: 1

Injuries: 1

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say “power steering fault” and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes before mine were pulled for the same issues.

May 13, 2023

POWER TRAIN,STEERING

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that while parked, the vehicle lost motive power. The vehicle was towed to the dealer, where they repaired the bushing shifter cable. The failure recurred and the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact the steering wheel became stiff. Additionally, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to side swiped another vehicle. A police report was filed. The vehicle was towed back to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

Mar 06, 2023

Crash: 1

SUSPENSION,UNKNOWN OR OTHER

1 complaint

I've been having rear suspension issues, due to the fact I just had to replace my rear shocks on my 2014 Ford Escape Titanium. I recently got my rear shocks replaced through Goodyear in Bartow, Fl. about 2-3 weeks ago & had to return to Goodyear again 3 different times in this month of February of 2023 to tighten up the rear passenger side. I'm told by mechanic techs at Goodyear that it appears I might be having "control bar" issues on this 2014 model & it being NOT the rear shocks after all. But I'm having to replace the front end with new struts as well. I feel it is neccessary to let anyone having the same issue with the suspension on my 2014 Ford escape needs to investigate this!

Feb 24, 2023

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

1 complaint

The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

Feb 13, 2023

BACK OVER PREVENTION,EQUIPMENT

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Jan 30, 2023

ENGINE AND ENGINE COOLING,FIRERELATED

1 complaint

The contact owns a 2014 Ford Escape. The contact stated while driving at 45 MPH, the low coolant warning light was illuminated. The contact then pulled into a gas station and turned off the vehicle. The message "High Engine Temperature. Stop Safely" was displayed. The contact stated that her husband who was following her at the time also pulled into the gas station and opened the hood of the vehicle. The contact's husband saw flames coming from the engine compartment. The contact was able to extinguish the fire by pouring soda on the flames. There were no injuries sustained. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 17V209000 (Engine And Engine Cooling). The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up on the case. The failure mileage was approximately 111,344.

Dec 22, 2022

Fire: 1

ENGINE,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION

1 complaint

First, my car had not a drop of antifreeze after driving two hours. Secondly, a week later, I was driving home routinely and began to drive forward when my car’s RPM’s went up very high and the car would not move as I was on a busy highway. Strangely, the vehicle had just had the transmission recall repair for the transmission bushing shifting cable a few weeks earlier. So although we he car was in drive it was not shifting. I turned the car off and on. Then the car did the same thing again and a message stating “transmission service” appeared on the dash board. I had to jump out of the car and run to the side of the road for safety as I broke down on a busy highway near my home. It was very scary.

Nov 23, 2022

ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while attempting to start the vehicle, the engine failed to turn over. The check engine warning light was illuminated. The contact stated that several unknown warning lights were illuminated while attempting to start the vehicle. The vehicle was taken to Pep Boys where a diagnostic test was performed and produced an unknown code indicating the ECM was faulty. The contact referenced the Manufacturer Recall Number 15C03 (Electrical System). The dealer was not notified. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 125,000.

Oct 07, 2022

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that the cooling system was losing coolant. The low coolant warning light was illuminated. The driver added additional anti-freeze. While driving at various speeds, the vehicle misfired, overheated, and stalled. The contact detected white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic who informed the contact about an unknown recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 100,000.

Sep 26, 2022

UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES

1 complaint

The door latch was fixed about 2 years ago at the Ford dealer in Lewisville Tx due to a recall, now the door latch is broken again and according to them , they can't replace it again because it was done already. But I read that some were not placed properly . I would like report this as a safety issue, so it can be reconsider the recall to be open again. Thank you!

Sep 14, 2022

POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

The contact owns a 2014 Ford Escape. The contact stated that the power doors had failed to operate as needed and would independently lock and unlock at various times. The contact stated that the infotainment screen would intermittently display a black screen which caused the backup camera to fail to operate as designed. In addition, the contact stated that the START/STOP button would fail to respond after multiple attempts. On two separate occasions, the vehicle stalled without warning. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact had called the dealer and made an appointment; however, once she arrived, she was informed that parts for the recall repair was not available. The manufacturer was not notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

Aug 26, 2022

POWER TRAIN,LATCHES/LOCKS/LINKAGES

1 complaint

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

Aug 08, 2022

SUSPENSION,ELECTRICAL SYSTEM,ENGINE

1 complaint

I have owned this Ford for 3 years now. It uses coolent excessively and I have replaced many parts. The Catalyic Converter went out, all motor mounts, font and rear suspension, engine burp valve, faulty throttle body, fried drivers side bulb socket, wiper arms stripped, weather stipping corroding on windshield near hood, front window cracked and damaged, coolent temperature control sensor and firmwware update not automated and dealer charges $250 to update car software for engine improved performance. Sluggish, bogging and unresponsive car until software update and throttle body repair. All around a lemon for as many parts I've put on in a short amount of time. I've spent over $3300 on parts alone. The dealer in Upland services the cars oil but fails to fill the fluids, spills oil on my spark plugs and ruins the fasteners to the skid plate by over torqueing them. It has been the worst car experience of my life and I've never had to replace so many parts in so short of time. I drove a 1974 Nova around for 20 years and still haven't replaced as many parts. This is ridiculous and predatary of Ford to put out cars with these many short term problems on them. Literally evering is going bad after 100k miles. I read post after post of people needing new engines and transmissions because of Fords incompetience. I just got a recall for the Transmission which means the car is unsafe to drive and Ford does not have the ability to fix it until the end of the year. Without a rental or replacement car I am risking my life driving this vehicle and the integety of the tranmissions. So if the tranmissison breaks before the recall is able to fixed then what happens then. Is it now a complicated legal matter where attorny's mitigate the age of the vehicle vs their incompetience. Ordering parts with Ford is a nightmare. They sometimes send the wrong parts and leave it up to the dealers to do the return or not. So it takes weeks between calling back and forth with Ford.com parts.

Jul 09, 2022

ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

Every time I put my car in park and I take my foot off the break it rolls back a little. I did have a overheating warning and my rear camera didn’t work and it is also upside down.

Jun 22, 2022

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION

1 complaint

I am sure need be checked by technician

Jun 18, 2022

CHILD SEAT

1 complaint

The contact owns a Cybex Safety Seat, Model Number: 518002151, Model Type: Sirona M, Manufactured on July 2018. The convertible safety seat was being utilized in a 2014 Ford Escape. The contact noticed that his daughter had foam in her hands but he could not determine the origin of the foam. The contact later received notification of NHTSA Campaign Number: 22C001000 (Child Seat). Upon inspecting the safety seat headrest, the contact noticed that the bottom left side of the headrest was missing approximately 1.5 inches of foam. The manufacturer was notified of the failure and advised the contact to no longer utilize the safety seat as it was not safe. Additionally, the manufacturer informed the contact that they could not assist with the safety seat replacement due to the manufacture date. The safety seat was not replaced.

May 12, 2022

TIRES,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

The contact owns a 2014 Ford Escape. The contact stated while in the driveway and loading the vehicle, wheelchair lift fractured. Additionally, there was a low-pressure sensor light illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was still drivable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

Apr 20, 2022

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

The wipers became slow and erratic, then stopped when headlights were turned on. The lights also were affected as they became dim or out depending on the selection of Hi, Low or Driving. The wipers could have failed during a storm, or the headlights could have become inoperative with no warning. The problem was reproduced at the dealer and inspected as well. There was no indication that there was a problem until the wipers and lights were operated. There could have been more systems that were failing we did not notice as the problem was all of the grounding wires were on painted surfaces. There are several Service Bulletins on this car and the Ford Focus in the same model year range. I have correspondence from the dealer that indicates the problem. Although our car did not fall under these bulletins, I feel this should be a recall since any electric component could fail with no warning by the design of these cars.

Dec 07, 2021

WHEELS,BACK OVER PREVENTION

1 complaint

Light went off for low tire pressure. Rear passenger side tire was low. Filled with air and drove for a couple weeks; light again went off. Filled tire again and took to service center this morning to see if something had penetrated tire or if bead had loosened. Service center found nail in tire and repaired. They had to replace 4 lug nuts as they were swollen. (I didn’t even know this was possible!). A simple and inexpensive tire repair turned into more than expected, which is rough when you’re on a small, fixed income. My fear is that I will eventually have the same experience/expense, at some point in time, with the other three tires. As a side note, and something that maybe should be filed as a separate complaint, is that the back-up camera malfunctions frequently…sometimes with image appearing upside down or a completely black screen. I spoke with two separate repair shops and was told it couldn’t be fixed…had to be replaced…and was quoted over $500 to replace it…obviously something I cannot afford to do. Was told it’s a common issue on Escapes, yet there have been no recalls for this issue. If we’re really trying to improve safety, then maybe this issue needs to be addressed as well. I have heard they will be required on new cars in the future; but something needs to be done about existing failures…and to set a standard regarding future failures on those new cars. My camera went out after warranty expiration, so I had no way to afford to fix it. Ford should stand behind their product and replace these defective cameras. My car now has 95,207 miles on it, and the camera failed over a year ago. I wouldn’t think a 7-year-old (6-year-old at time of failure) car with less than 100,000 miles on it should have that type of failure. Ford needs to use better equipment or offer better warranties. For most of us, $500 is a pretty substantial expense, and I’ll bet there are a lot of Escapes with defective cameras that people can’t afford to fix.

Oct 25, 2021

ELECTRICAL SYSTEM,FIRERELATED,UNKNOWN OR OTHER

1 complaint

2014 FORD ESCAPE TITANIUM TAKEN IN FOR EVERY RECALL, AND MAINTAINED. WHILE DRIVING ON A 3 LANE ROAD GOING 40 MPH THE WINDSHIELD WIPERS WENT ON FULL SPEED (NOT RAINING) AND WOULD NOT/COULD NOT TURN THEM OFF. AFTER ABOUT 5 MINUTES THEY WENT DOWN TO SLOW SPEED. THEN THE CAR LOST POWER, NO STEERING OR BRAKES. NO WAY TO STOP OR STEER THE CAR. IT SLOWED AND FINALLY CAME TO A CLUNKY STOP. FLAMES WERE COMING OUT OF THE BOTTOM OF THE CAR ONTO THE ROAD AT THAT TIME. WITHIN 1-2 MINUTES THE FLAMES WERE COMING FROM THE TOP OF THE ENGINE, UP AND OVER THE HOOD ONTO THE TOP AND OVER THE CAR COMPLETELY.

Apr 13, 2021

Fire: 1

SUSPENSION,STRUCTURE,ENGINE

1 complaint

A CAR TOOK THE RED LIGHT AS WE HAD THE GREEN LIGHT SHE RAN INTO THE CAR IN FRONT OF ME AND THEN FISH TALED AND HER REAR CAR SMASHED INTO MY FRONT... NONE OF MY AIRBAGS DEPLOYED AT ALL BUT THE OTHER 2 CAR DID AND MY FRONT END DAMAGES ARE SEVERELY DAMAGED. THE PERSON RESPONSIBLE FOR THIS ACCIDENT WAS ARRESTED AT THE SCENE AND THEY DID A SOBRIETY TEST ON HER

Jan 29, 2021

Crash: 1

POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

TORQUE CONVERTER, TRANSMISSION, WARNING LIGHTS ON THURSDAY, 12/3/20, MY DAUGHTER RETURNED HOME AND EXPLAINED THAT SHE NOTICED A WHINING SOUND AS SHE TURNED INTO OUR NEIGHBORHOOD. ABOUT 2 HOURS LATER SHE STARTED THE CAR FOR ME AND I COULD NOT DISTINGUISH ANY SOUNDS TO BE CONCERNED WITH AND TOLD HER SHE WOULD BE FINE TO DRIVE IT TO HER VOLLEYBALL PRACTICE'I SAID''IT DOESN'T SOUND LIKE ANYTHING THAT WILL CAUSE IT TO DIE ON THE SIDE OF THE ROAD.' WITHIN 10 MINUTES AFTER LEAVING CALLED TO SAY THE CAR WAS LOSING POWER AND BARELY MOVING ON A BUSY CITY STREET. SHE HAD TO COAST ACROSS ONCOMING TRAFFIC WITH NO POWER TO GET TO A STREET WHERE SHE COULD WAIT FOR ME. ULTIMATELY WHERE SHE WAS STRANDED WAS A DANGEROUS SPOT TO BE FOR OTHER CARS TURNING ONTO THE STREET BECAUSE OF A WALL BLOCKING THEIR VIEW OF HER VEHICLE UNTIL THEY MADE THE TURN. WHEN I ARRIVED I CONFIRMED THAT THE CAR WAS NOT DRIVEABLE. SHIFTING IN AND OUT OF GEARS BARELY GENERATED ANY MOVEMENT. IT TOOK 20 MINUTES DRIVING ON A RESIDENTIAL STREET AT ABOUT 3 MPH TO REACH A PARKING LOT (IT TOOK ONE MINUTE TO GET THE CAR OVER A SLIGHT HUMP TURNING INTO THE PARKING LOT) WHERE I LEFT THE VEHICLE OVERNIGHT UNTIL I COULD HAVE IT TOWED TO A FORD DEALERSHIP. FORD DIAGNOSED THE FOLLOWING 'SUSPECT TORQUECONVERTER INTERNAL FAILURE SENT METAL THROUGH THEPUMP (WHINE) AND THROUGH OUT THE REST OF THETRANSMISSION.' TWO REPAIR OPTIONS NEW TRANSMISSION FOR $5,809.18 OR OVERHAUL FOR $5,181.57. THIS IS A COMMON ISSUE AND IS DANGEROUS ENOUGH TO WARRANT A THOROUGH INVESTIGATION. VEHICLES SHOULD NOT GO FROM RUNNING FINE TO COMPLETE FAILURE WHILE DRIVING ON BUSY ROADWAYS. REPLACING A TORQUE CONVERTER IS ONE THING BUT A FAILURE OF A TORQUE CONVERTER CAUSING A $5,000+ REPAIR JOB IS ANOTHER THING. WARNING LIGHT AFTER FAILURE MAY ALSO NEED TO BE INVESTIGATED. THIS VEHICLE HAS A RECORD OF REGULAR ROUTINE MAINTENANCE.

Dec 10, 2020

ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM

1 complaint

PURCHASED FROM FORD DEALERSHIP WHILE LIVING IN NEW YORK. UNDER THE WARRANTY, CHECK ENGINE LIGHT CAME ON AND FUEL LINE WAS REPAIRED IN 2016 (FORD CO), I NEVER RECEIVED ANY CORRESPONDENCE REGARDING ANY RECALLS FROM FORD COMP. SAME ISSUE OCCURRED AND I HAD TO PAY $2K TO REPAIR IT BECAUSE I WAS NOT AWARE OF ANY RECALLS. I MOVED TO WAXHAW, NC IN 2017. AFTER THE SAME ISSUE OCCURRING, I CALLED THE FORD MOTOR COMPANY IN LANCASTER, SC (MOVED HERE IN 01/2020). I FOUND OUT ABOUT THE MULTIPLE "RECALLS" ONLY WHEN I CALLED FORD CO IN LANCASTER. I WAS NEVER MAILED ANY RECALLS. THE FORD CO FOUND RECALLS AND I TOOK IT TO THEM ON 3/11/2020. NOTE THAT THEY DID NOT OFFER ME A LOANER CAR, EVEN THOUGH IT WAS RECALL WORK . I PICKED IT UP THE SAME DAY AND TWO DAYS LATER, IT OVERHEATED YET AGAIN. I CALLED FORD CO AND SPOKE TO JATOYA AND JAMIE. ON MARCH 17,2020, IT STALLED AND THEN STOPPED WHILE I WAS DRIVING ON THE HWY. CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO FORD CO AND THEY STATED IT HAD MULTIPLE ISSUES THAT WOULD COST ME $6,700.60 TO REPAIR! THEY REPLACED THE COOLANT LEVEL SENSOR AND A LEAK. ON THE NHTSA VEHICLE SAFETY RECALL SITE, I DISCOVERED 5 RECALLS. RECALL#'S 17V472000 (7/25/17),15V406000 (6/24/15)-ELECTRICAL/INSTRUMENT PANEL, 15V005000(1/9/15)-FUEL SYSTEM/GAS DELIVERY,FUEL PUMP), 17V209000(3/27/17)-ENGIINE/ENGINE COOLING), & 14V403000(7/2/14). I BELIEVE THIS SHOULD QUALIFY AS "LEMON LAW" OR AN EXPLANATION AS TO WHY I RECEIVED NO NOTICES REGARDING THESE SIGNIFICANT RECALLS. LASTLY, I TRUST THAT YOU WILL RESOLVE THESE ISSUES IN A TIMELY MANNER, PROVIDE ME WITH A COST FREE LOANER VEHICLE, AND ALLOW ME TO TRADE IN THIS VEHICLE FOR ANOTHER ONE (CONSIDERING THE COSTS AND INCONVENIENCE INCURRED TO MYSELF AND THE INNATE POSSIBLE INJURIES THAT COULD HAVE OCCURRED DURING THE TIME THAT I WAS UNAWARE OF THESE. PLEASE EMAIL ME AT [XXX] ASAP *DT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC CONSUMER STATED ANOTHER RECALL WAS CALLED WITHIN THE DOOR LATCHES. *JB

Nov 25, 2020

Fire: 1

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

MY REAR PASSENGER AND DRIVER DOOR PANELS HAVE COMPLETED BEEN PULLED OFF AND HARD TO OPEN THE DOOR BECAUSE THE PANELS WERE CAUGHT ON THE RECALL DOOR LATCHES. I'VE HAD THE DOOR LATCHES REPLACED AND IT STILL CONTINUED, THEY SAY THE PANELS WON'T BE REPLACED UNDER WARRANTIES I HAVE BUT I TOLD DEALERSHIP BECAUSE OF THE LATCHES THAT WERE RECALLED THAT MY DOOR PANELS ARE DOING THIS IF THE LATCHES WERE GOOD AND NOT RECALLED IN THE FIRST PLACE I WOULD NOT HAVE THE ISSUE. SINCE MY PANELS ARE MESSED UP BECAUSE OF A RECALL SPECIFICALLY MADE ON MY VEHICLE I SHOULD NOT HAVE TO PAY 400-600 TO GET MY DOOR PANELS REPLACED WHEN IT WAS OUT OF MY CONTROL

Nov 07, 2020

SEAT BELTS,SEATS,ENGINE

1 complaint

THE COMMUNITY I LIVE IS LANDLOCKED (JUNEAU, ALASKA) AND THE ONE FORD DEALERSHIP CLOSED ITS DOORS A YEAR AND HALF LATER; SINCE THIS TIME THERE IS STILL NOT FORD DEALERSHIP OR AUTHORIZED FORD GARAGE IN THE JUNEAU AREA TO CORRECT THESE SIX RECALLED ITEMS - FORD TELLS MY I HAVE TO TAKE IT TO DEALER MYSELF, HOWEVER THE COST TO TRANSPORT THE 2014 ESCAPE WOULD COST IN THE THOUSANDS IN TRANSPORTATION COST. I'VE CALLED FORD SEVERAL TIMES OVER THE YEARS, AND REFUSED TO SEND TO SEND A TECHNICIAN OR OFFER A LOCAL REPAIR SHOP TO FIX THESE RECALLED ITEMS; SOME OF RECALLED ITEMS ARE PRETTY SERIOUS (POSSIBLE ENGINE FIRE, AND TRANSMISSION SLIPPING IN OR OUT GEAR). PLEASE HELP AS I TRY TO GET FORD TO FIX, BUT THEY OFFER NOTHING MORE EXPENSIVE COST TO ME FOR DEFECTIVE PRODUCT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 16, 2020

FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER VEHICLE START-UP, THE VEHICLE STALLED SOON AFTER ACCELERATING. THE CONTACT STATED THAT THE OIL AND BATTERY WARNING LIGHTS WERE ILLUMINATED ONCE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR FOR THE VEHICLE TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY WITH THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT HAD THE VEHICLE TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239) HOWEVER, THE MECHANIC WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO WAS ALSO UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 128,000.

Sep 21, 2020

SUSPENSION,STRUCTURE,WHEELS

1 complaint

DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER TO THE RIGHT. THE TIRED NEVER SHREDDED OR ANYTHING. UPON INSPECTION, THE LINK KITS HAD EXPLODED AND THE STABILITY ARM HAD BEEN BENT.

Aug 03, 2020

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

TRANSMISSION IS FAILING. I'M LITERALLY WAITING FOR IT TO DROP DEAD. WHEN DRIVING, THE VEHICLE HAS MULTIPLE HARD SHIFTS INTO DIFFERENT GEARS. THIS OCCURS NO MATTER WHAT GEAR IT GOES TOO. THE POWER ACTS LIKE IT WANTS TO GIVE UP AND ROCKS THE CAR BACK AND FORTH WHILE ACCELERATING AND SHIFTING GEARS. SOMETIMES THE SHIFT DOESN'T EVEN OCCUR. MOVE THE PRNDL LEVER TOO FAST FROM ANY SETTING, THE CAR MAKES A LOUD JERKING NOISE. ALSO WHEN PARKING ON ANY HILL WITH THE E-BRAKE ON, THE CAR MAKES A VERY LOUD NOISE SOUNDING LIKE THE BRAKES ARE GOING TO GIVEAWAY AND THE CAR MOVES. ITS BARELY NOTICEABLE, BUT I SAT IN THE CAR TO TEST IT , AND WHILE SITTING IN THE CAR YOU COULD TOTALLY TELL IT MOVED. IT DOES THIS 3 TIMES MINIMUM WHEN PARKED. *TR

Jun 03, 2020

WHEELS,UNKNOWN OR OTHER

1 complaint

I OWN FORD ESCAPE 2014 SE. I WAS AT MY FORD/LINCOLN DEALERSHIP FOR 6-MONTH MAINTENANCE AND WAS INFORMED THAT ALL LUG NUTS OF MY VEHICLE ARE SWOLLEN ARE TO BE REPLACED AT A COST OF $240 + TAXES. THEY TOLD ME THAT I DO NOT HAVE A CHOICE AS THEY WON'T BE ABLE TO PUT TIRES BACK. I HAVE NEVER HEARD OF ANYTHING LIKE THAT AND TRUSTED THE DEALERSHIP. FRANKLY, I COULD NOT VISUALIZE THE PROBLEM. UPON RETURN, I HAVE RESEARCHED IT AND HAVE DISCOVERED THAT HIGH-QUALITY REPLACEMENT LUG NUTS ON AMAZON ARE $20- $40 (A PACK OF 20). APPARENTLY, INSTEAD OF SOLID STEEL NUTS, FORD SELLS ITS VEHICLES WITH LUG NUTS THAT HAVE A STEEL CORE WITH CHROME, ALUMINUM, OR STAINLESS STEEL CAPS ATTACHED TO IMPROVE THE APPEARANCE OF THE VISIBLE PART OF THE LUG NUTS. THE CAPS SWELL, CRACK, AND DELAMINATE TO THE POINT WHERE THE LUG NUTS CANNOT BE REMOVED WITH THE LUG WRENCH PROVIDED BY FORD. THIS LEAVES OWNERS AND LESSEES WHO GET FLAT TIRES OFTEN STRANDED ON THE ROADS WITHOUT THE ABILITY FOR EVEN TOW TRUCK DRIVERS TO REMOVE THE SWOLLEN LUG NUTS. THIS MEANS A TOW TO THE SHOP JUST TO HAVE THE LUG NUTS REMOVED AND THE TIRE REPLACED. I HAVE FILED A COMPLAINT WITH FORD, WITH NO LUCK SUCCEEDING, BUT WILL BE FOLLOWING UP WITH THE DEALER AND FILING A COMPLAINT WITH MY CREDIT CARD PROVIDER IF NOT SUCCESSFUL. THERE WAS A CLASS-ACTION LAWSUIT THAT WAS DISMISSED BECAUSE THERE WERE NOT SIGNIFICANT "ENOUGH" AND THE ISSUE WAS DISMISSED. *TR

May 19, 2020

POWER TRAIN,SEATS,UNKNOWN OR OTHER

1 complaint

SHIFTING IS NOT RIGHT IT STOPPED IN MIDDLE OFTHE ROAD AND LOST OF POWER WHILE IN MOTION AND WONT MOVE OR SHIFT GEAR THIS IS AFTER THE RECALL AS PERFORMED DEALER WAS ON INTERESTED ON SELL NEW CAR AND CAR LEFT DEAL IN WORST CONDITION THEN IT ARRIVE IN WAS CHARGED FOR DIAGNOSIS AND NOTHING WAS QUOTED ALMOST CASED A ACCIDENT IN A BUSY STREET AND HAD MY TWO YEAR OLD DAUGHTER WITH ME CAR WAS PURCHASED A YR AGO AND SEATS ARE STUCK AND NO REASON OR SOLUTION WAS OFFERED OTHER THAN TO BUY A NEW CARCAR WAS IN MOTION AND JUST FROM OUT THE BLUE SOUNDED LIKE SOMEONE HAD HIT CAR JUST?LOUD NOISE AND CAR STARED TO MOVE AGAIN AND ONCE AGAIN BEGAM TO FORCE AS IF?IT WAS ON PARK WJEN IT WAS INDRIVE WJEN IN?SPORT IT WOD SHOW CHANGE VERY SCARY NOWARMING JUST STOPPED

Apr 23, 2020

STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

WHEN OPENING THE DRIVERS DOOR SOMETIMES A NOISE COMES FROM THE REAR OF THE VEHICLE. IT LASTS ABOUT 1 TO 2 SECONDS AND SOUNDS LIKE A RATCHETING NOISE. THE VEHICLE IS PARKED. IT HAS BEEN IN SERVICE FOR TWO WEEKS AND THEY CAN'T DUPLICATE THE PROBLEM. I TOOK A VIDEO AND SHOWED TO THEM WITH SOUND. ALSO LAST SUMMER IT WAS IN SERVICE FOR A WEEK WITH NO RESULTS. I SAW A POSSIBLE CAUSE ON THE INTERNET WHICH WAS INVOLVING THE FUEL PUMP. *TR

Apr 14, 2020

STEERING,FUEL/PROPULSION SYSTEM

1 complaint

DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT AS I'M DRIVING. .AND FORD WILL NOT HELP. IT IS A SAFTY ISSUE .AND ALMOST CAUSED FATALITIES.

Jan 31, 2020

Crash: 1

STRUCTURE,ENGINE,VISIBILITY/WIPER

1 complaint

THE VEHICLE WAS BEING DRIVEN AND HAD ONLY BEEN STARTED AND MOVING FOR LESS THAN 5 MINUTES. NOTICED THAT WINDSHIELD WIPERS WOULD NOT SHUT OFF OR CHANGE SPEEDS, THEN NOTICED A SLIGHT ODOR IN CAR THAT INCREASINGLY STRENGTHENED. PHONED MY HUSBAND WHILE AT A STOP LIGHT, ODOR OF SOMETHING BURNING BECAME MUCH STRONGER, THEN NOTICED SMOKE COMING BETWEEN THE THE DRIVERS SIDE HOOD SEAM AND BETWEEN THE HOOD AND THE WINDSHIELD, THIS WAS IMMEDIATELY FOLLOWED BY NOTICABLE FLAME. I PUT THE VEHICLE IN PARK, TURNED ON HAZARD LIGHTS AND EXITED THE VEHICLE. LOCAL POLICE AND FIRE DEPARTMENT RESPONDED, BEGAN WITH SMALL FIRE EXTINGUISHERS, WITHOUT SUCCESS AND FIRE DEPARTMENT OPENED HOOD AND APPLIED WATER TO EXTINGUISH. THIS WAS ON A CITY STREET IN O'FALLON, MO. UNCERTAIN OF CAUSE, BUT AM NOW AWARE THAT FORD ISSUED A RECALL ON THIS MODEL (RECALL 17S09) AND BELIEVE THIS COULD BE A POSSIBILITY.

Jan 17, 2020

Fire: 1

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

OVER THE PAST FEW MONTHS MY CAR HAS STARTED TO LOOSE POWER AND CUT OFF RANDOMLY. I WAS OUT ON DECEMBER 26, 2019 AND MY VEHICLE CUT OFF 4 TIMES. LUCKILY I WAS NOT IN HEAVY TRAFFIC SO I DID NOT GET INTO AN ACCIDENT. I HAVE TO RESTART THE CAR EACH TIME. WHEN I CALLED FORD MOTOR COMPANY ON DECEMBER 23, 2019 TO REPORT WHAT WAS HAPPENING, I WAS TOLD I WOULD HAVE TO PAY $125 FOR A DIAGNOSTIC TO BE RAN ON THE VEHICLE AND WOULD BE RESPONSIBLE FOR APPLICABLE REPAIRS DUE TO THEIR BEING NO OPEN RECALLS REGARDING GAS PRESSURE. THIS ALONE MAKES THE VEHICLE UNSAFE TO DRIVE ON THE HIGHWAY.

Dec 27, 2019

STEERING,ENGINE

1 complaint

MY 2014 FORD ESCAPE WITH THE 1.6L ECOBOOST HAS A SAFETY RECALL FOR CRACKING OF THE CYLINDER HEAD, THERE FIX FOR THIS ONLY TO PLACE A COOLANT SENSOR IN THE COOLANT RESERVOIR. SO I HAD THE RECALL INSTALLED, NOT LONG AFTER I STARED HAVING ISSUES WITH LOSSING COOLANT. NEXT IF STARED MISSING WELL I TOOK IT IN AND THE DEALER SAID "YOU HAVE A CRACKED ENGINE BLOCK" WHEN ASK TO PROVE THE BLOCK WAS CRACKED THEY COULD NOT, AND THE DEALER ALSO TOLD ME THAT, "THEY HAVE TO REPLACE THE ENGINE EVEN IF ITS ONLY A HEAD" SO FORD IS MAKING TO WHERE THE COSTUMER IS RESPONSABLE FOR REPLACING THE ENGINE. THEN AFTER I GOT MY CAR BACK 2 MONTHS LATER, MY STREERING HAD A CATCH OCCASIONALLY THEN STARTED LOCKING UP COMPLETELY AND HAPPEND TO BE STATIONARY OR VERY LOW SPEEDS WHEN IT DID LOCK UP. SO I TAKE IT BACK TO FORD DEALER AGAIN THEY SAY I HAVE TO PAY FOR EVERY THING SO WHEN I GO TO DO THE WORK MYSELF I DESCOVIORED THEY COMPLETLY LEFT OF THE SHROUD UNDER THE CAR THAT CHANNALS COLD AIR BETWEEN THE EXHUST AND ELECTRONIC STEERING GEAR. SO TOOK IT BACK AND MADE THE DEALER REPLACE THE PART. THE DEALER TOLD ME THIS IS A COMON PROBLEM. THIS IS DEFENTLEY A SAFETY ISSUE THAT NEEDS ADDRESSED!!!

Nov 12, 2019

POWER TRAIN,SEAT BELTS

1 complaint

SEAT BELT WILL NOT RETRACK, PULL FACE, WILL NO GRAB IT, PULL ALL WAY OUT AND WILL NOT RATCH TO STOP YOU FROM MOVING, I WILL NOT CRASH CAR TO SEE IF WILL KEEP ME IN SEAT AND OUT OF WIMDOW, I FILL IF I DID, IT WOILD NOT WORK, POWER TRAIN MAKE A WINING SOUND, MY NEED OIL

Sep 26, 2019

EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

THE CAR KEEP GIVING ME A MESSAGE THAT IS OVERHEATING, THEN THE AC START BLOWING HOT AIR BUT THE CAR IS NOT HOT. WITHIN 3 MINUTES THE MESSAGING AWAY THE AC START WORKING LIKE NOTHING HAPPENED. ALSO THE TRANSMISSION SEEMS NOT TO CHANGE AT ALL WHEN THIS IS HAPPENING TO THE CAR.

Sep 23, 2019

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

1 complaint

I'LL BE DRIVING, THE IT WILL STOP AND THROW UP THE OIL LIGHT, BATTERY LIGHT AND THE AIRBAG LIGHT. I TOOK IT TO THE FORD DEALERSHIP ON 122ND ST IN PORTLAND, THEY SAID THEY COULDN'T FIND ANYTHING WRONG BECAUSE IT WASN'T THROWING ANY CODES. NOW I'M SITTING ON THE SIDE OF THE ROAD AND THE ERROR CODE SAYS ENGINE FAULT SERVICE NOW. I'VE HAD REGULAR MAINTENANCE ON THE CAR SO NOT SURE WHY THIS IS HAPPENING. CARS/SUVS SHOULDN'T JUST STOP WORKING WHILE YOU'RE DRIVING THEM.

Sep 18, 2019

POWER TRAIN,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SELLERS-SEXTON FORD LINCOLN MAZDA (LOCATED AT 341 VFW MEMORIAL DR, ST ROBERT, MO 65584, (573) 336-2000) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS DIAGNOSED AGAIN AND IT WAS DETERMINED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

Aug 16, 2019

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

ATTEMPTED TO START MY VEHICLE AND PUSHED IGNITION BUTTON. ALL OF MY PANEL LIGHTS AND MONITOR STARTED GLITCHING AND FLASHING AND THEN EVERYTHING WENT BLACK. THE ENGINE DID NOT START. THERE WAS A RECALL BUT MY VEHICLE WAS NOT PART OF RECALL. I HAVE OWNED VEHICLE FOR 2 YEARS. I HAVE HAD A DRIVERS DOOR LOCK CYLINDER FALL OUT. I HAVE RUST IN SEVERAL LOCATIONS, INCLUDING HATCH AND PASSENGER INTERIOR SIDE OF DOOR.

Jul 31, 2019

ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THE CAR'S ENGINE WILL CUT OFF, LIGHTS AND ELECTRICITY WILL STAY ON, BUT THE ENGINE WILL CUT OUT WHILE DRIVING. ACCELERATION IS LOST, AND CANNOT START MOVING AGAIN UNTIL THE CAR IS PUT IN PARK, TURNED OFF, AND TURNED BACK ON. THIS IS WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED AT 30 MPH AND SLOWER, AS WELL AS 55 MPH. THE CAR WILL GIVE AN ENGINE FAULT OR ENGINE FAILURE AND BEGIN JERKING. THIS HAPPENS ON THE HIGHWAY AND CITY STREETS. THE MOST RECENT TIME, THE CAR BEGAN JERKING AFTER TURNING AND COULD NOT STAY ON FOR LONGER THAN 10 SECONDS BEFORE SHUTTING OFF. THIS HAS HAPPENED AT LEAST 6-10 TIMES, AND ALMOST CAUSED CAR ACCIDENTS. MULTIPLE PARTS HAVE BEEN REPLACED, AND THE ISSUE STILL HAPPENS.

May 24, 2019

AIR BAGS,UNKNOWN OR OTHER

1 complaint

"TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL

May 22, 2019

Crash: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I GOT INTO THE TRUCK AND CRANK IT UP AS I WAS LEAVING WORK ONE AFTERNOON AND WHEN I TURNED THE RADIO ON THE DISPLAY SCREEN FOR THE REAR BACK UP CAMERA AND RADIO WENT OUT.. ITS WAS FLASHING WHITE AND BLACK AND THEN BLACK WITH A WHITE LINE THRU IT AFTER IT KELLY FLASHING TURNING RED GREEN ORANGE WITH LIME JUST RUNNING THRU THE SCREEN.THEN ABOUT 10 MINUTES TOPS IT WAS GONE OUT.. IT ONLY TAKES ME 12 MINUTES TO GET HOME FROM WORK AND IT DIDN'T LAST THAT LONG SO TOOK IT BACK TO MY DEALERSHIP AND THEY DON'T KNOW WHAT WRONG WITH IT. BUT I HAVE NO RADIO AND NO CAMERA. I CONTINUED TO DRIVE AROUND NOT KNOWING WHAT WAS WRONG WITH THE TRUCK AND ONE NIGHT IT MAKE A SPARK AS I WAS SITTING WITH IT RUNNING AT A FAST FOOD DRIVE THRU. THE SMOKE WAS COMING FROM THE FRONT VENTS SO IT PARKED IT AND CALLED THE TOW TRUCK. QUICK TOWED IT BACK TO THE DEALER WHO STILL COULDN'T FIGURE OUT A PROBLEM THEY JUST DISCONNECTED THE WIRING COMPLETELY SO I'M WORSE OFF AS FAR AS IT GOES TO FIGURE OUT THE PROBLEM . I DON'T SEE ANY FIXES FOR THESE ISSUES BUT I'VE SEEN LOTS OF THE SAME COMPLAINTS PLEASE HELP

Apr 09, 2019

Fire: 1

AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER

1 complaint

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 20-25 MPH, A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT QUARTER PANEL OF THE OTHER VEHICLE. THE SEAT BELT FAILED TO RETRACT AND THE DRIVER'S SIDE DOOR AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 99,000. *BF CONSUMER ALSO STATED DRIVER SIDE AIRBAG AND SEAT BELT FAILED. CONSUMER 'S RIGHT SIDE HIT AGAINST SEAT BELT BUCKLE, CAUSING HER TO SEVERLY BRUISE WITH INJURY. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Apr 01, 2019

Crash: 1

Injuries: 1

AIR BAGS,STRUCTURE,ENGINE

1 complaint

I WAS DRIVING DOWN THE HIGHWAY AT A NORMAL RATE OF SPEED (65), AS BY VEHICLE BEGAN TO STALL OUT. THE CAR STOPPED DRIVING RIGHT ON THE HIGHWAY, AND I WAS BARELY ABLE TO PULL IT TO THE SHOULDER WITHOUT GETTING HIT BY OTHER CARS. ONCE I PULLED TO THE SHOULDER, THE CAR BEGAN SMOKING. SMOKE QUICKLY FILLED THE INSIDE OF THE VEHICLE. BEFORE I COULD ROLL ALL THE WINDOWS DOWN, THE ENGINE HAD BURST INTO FLAMES.

Mar 06, 2019

Fire: 1

STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN VEHICLE IS DRIVEN AND WHEN STATIONARY.

Jan 28, 2019

Crash: 1

Injuries: 1

WHEELS,ENGINE,VISIBILITY/WIPER

1 complaint

JANUARY 9, 2019 AT 10:39PM MY 2014 FORD ESCAPE CAUGHT ON FIRE. DRIVING DOWN INTERSTATE 81, GOING SPEED LIMIT 70 MPH, VEHICLE SHUT OFF AND SAID "SERVICE ENGINE NOW". STEERING AND BRAKES DID NOT LOCK UP BUT THE VEHICLE LOST RPMS AND WAS NOT RUNNING AS I PULLED OVER TO THE RIGHT HAND SHOULDER, I WAS IN THE LEFT HAND LANE WHEN MY VEHICLE SHUT OFF. AS I STOPPED, I PUT VEHICLE IN PARK AND TURNED KEY OFF, ALL WHILE IT SAID "SERVICE ENGINE NOW". I TURNED MY HAZARDS ON AND GOT OUT MY PHONE TO CALL SOMEONE FOR HELP. AS I LOOKED UP I SEEN FLAMES COMING FROM THE WINDSHIELD WIPER AREA AND SMOKE IN FRONT OF MY LIGHTS, I GRABBED MY WORK BAG AND JUMPED OUT OF THE VEHICLE, JUMPED ACROSS THE GUARD RAIL, AND IMMEDIATELY CALLED 911 FROM A SAFE DISTANCE. IN APPROXIMATELY 6-9 MINUTES THE ENTIRE FRONT END OF MY VEHICLE WAS ENGULFED IN FLAMES AS I WAS ON THE PHONE WITH 911. TOOK RESPONDERS ABOUT 15 TO 20 MINUTES TO ARRIVE AND TO PUT OUT THE FIRE. AS SOON AS RESPONDERS FINALLY SHOWED, I COULD HEAR BOTH TIRES EXPLODE A FEW MINUTES APART FROM EACH OTHER. ONCE FIRE WAS SAFELY PUT OUT, THE ENTIRE FRONT END OF MY VEHICLE WAS MELTED AND THE INSIDE AS WELL WAS BEYOND RECOGNIZABLE. I WAS TOLD MY VEHICLE IS TOTALLED, OBVIOUSLY, AND I GOT A TOW TO TAKE VEHICLE TO MY HOUSE WHERE THE 2014 FORD ESCAPE IS SITTING IN MY YARD. I FIGURED MY INSURANCE COMPANY MIGHT COME LOOK AT IT BUT THEY DIDN'T BECAUSE ALL I HAD WAS LIABILITY ON IT. I DID NOT KNOW UNTIL A COUPLE DAYS LATER THERE WAS IN FACT A RECALL ON MY VEHICLE, DUE TO RISK OF ENGINE FIRE.

Jan 14, 2019

Fire: 1

AIR BAGS,STRUCTURE

1 complaint

I HIT A DEER HEAD ON WITH EXTENSIVE FRONT END DAMAGE AND THE AIR BAGS NEVER DEPLOYED BECAUSE THE DEER DID NOT HIT THE BUMPER.

Dec 19, 2018

Crash: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WHILE HAVING TO REPLACE THE COOLANT AT LEAST TWICE A WEEK AND AFTER HAVING 2 RECALL REPAIRS COMPLETED ON THE COOLANT SYSTEM, THEN AFTER 10000 MILES AFTER THE RECALL REPAIRS WERE COMPLETED, IE REPLACE OVERFLOW BOTTLE, SENSORS, ETC. THE CAR STILL IS LOSING COOLANT AND NOW THE "ENGINE HAS REACHED HIGH TEMP PLEASE STOP CAR SAFELY". WARNING IS SHOWING ON PANEL AND THE CAR WILL GO INTO DRIVE BUT WILL NOT MOVE. THE CAR HAD NOT BEEN DRIVEN WHEN THIS "WARNING" OCCURRED IN MY DRIVEWAY, THERE WAS NO WAY ENGINE COULD HAVE OVERHEATED AS IT HAD NOT BEEN DRIVEN. THIS WOULD APPEAR TO BE A DEFECT IN THE RECALL REPAIRS THAT WERE DONE OR THAT THERE IS ANOTHER PROBLEM.. I HAVE THE CAR CURRENTLY AT THE DEALERSHIP AND AM TOLD THAT IT COULD TAKE UP TO 3 WEEKS FOR REPAIRS.

Nov 26, 2018

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

I PURCHASED MY 2014 FORD ESCAPE IN APRIL 2017. I ALSO PURCHASED THE FORD PROTECT 75000 MILE EXTENDED WARRANTY. FROM TIME TO TIME I WOULD NOTICE A HARD SHIFT OR SLIP. I WAS GETTING CLOSE TO MY WARRANTIES END AND BRANG THE VECHILE IN TO THE DEALERSHIP FROM WHICH IT I HAD PURCHASED IT FROM. THEY SAID THEY UPDATED THE PCU (WHICH AFTER RESEARCHING IS FORDS RECOMMENDED FIX). COUPLE WEEKS PAST AND ITS STILL DOING THE SAME THING. WARRANTIES OVER NOT MY PROBLEM IS WHAT IM TOLD. BOTH FROM THE DEALERSHIP AND FORD. I HAVE A RECALL FROM FORD DO TO SHIFTER CABLE BUSHINGS BEING FAULTLY. WERE YOUR CAR COULD ROLL AWAY DUE TO BEING IN THE WRONG GEAR. BUT THE KICKER IS THEY HAVE NOT YET PROVIDED A PART AND YOU CAN GET IT FIXED AND BE REIMBURSED OR ALWAYS USE YOUR PARKING BRAKE. WHICH IM SURE IS GREAT FOR HOT ROTORS AND BREAKPADS. AND THIS IS NOT THE ONLY PROBLEM I HAVE. MY VECHILE NOW HAS QUITE A FEW ISSUES. WHICH INCLUDE STALLING WHEN BACKING UP SHIFTER STUCK IN PARK (FINALLY WHEN IT DOES RELEASE SLAMS INTO REVERSE) RANDOMLY DRAINING BATTERY BECAUSE CAR IS IN POWER SAVING MODE NOT STARTING BECAUSE IF HILL ASSIST MODE? BACKUP CAM INTERMITTENTLY NOT WORKING TOUCHSCREEN DISPLAYNOT WORKING OR BLACK. ALL THESE PROBLEMS SEEM TO BE COMMON AMONG 2014 ESCAPE OWNERS WHEN READING ONLINE FORUMS FOR BOTH OWNERS AND MECHANICS. YET FORD STATES THAT EVEN WITH THE RECALLED ISSUE. NO CONSUMER COMPLAINTS OR INJURIES HAVE BEEN FILED. I WILL BE DOCUMENT EVERY OCCURRENCE FROM THIS DAY FORWARD.

Nov 15, 2018

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

FORD FIXED A RECALL ON MY CAR REGARDING THE COOLANT SENSOR AND MY CAR HASN'T BEEN RIGHT EVER SINCE. SAME DAY THAT I BROUGHT IT HOME THE COOLANT SENSOR SAID COOLANT LEVEL LOW EVEN THOUGH THEY HAD JUST FILLED IT UP AND THERE WAS PLENTY OF COOLANT IN THE CAR. YESTERDAY ON MY WAY HOME FROM WORK MY CAR OVER HEATED AND, LIGHTS ON THE DASH SAID FOR ME TO PULL OVER SAFELY AS SOON AS POSSIBLE. THE CAR AUTOMATICALLY SLOWED DOWN TO BARELY 5MILES/HOUR ON IT OWN, IT WOULD NOT ACCELERATE. NOW THE CAR IS NOT DRIVABLE AS IT OVERHEATS WITHIN 30 SECONDS OF STARTING THE CAR UP. DEALERSHIPS NEAR ME WILL NOT SERVICE MY CAR FOR ANOTHER 2 WEEKS AND THEY DON'T HAVE A LOANER CAR THAT I CAN USE IN THE MEANTIME, AND ON TOP OF THAT IT'S GOING TO HAVE TO BE TOWED TO THE DEALERSHIP BECAUSE IT'S NON-DRIVABLE. ACCORDING TO THE DIAGNOSTICS RAN ON IT THE CODE THAT CAME UP WAS - P1299.

Nov 05, 2018

ELECTRICAL SYSTEM,SEAT BELTS

1 complaint

BACK SEATS BUCKLES WITH NOT FASTEN. WIRING SYSTEM TRIPS MULTIPLE SENSORS SOMETIMES SHUTTING OFF THE ENGINE COMPLETELY IN THE MIDDLE OF TRAFFIC

Oct 09, 2018

STEERING,SEAT BELTS,SEATS

1 complaint

SEATBELTS DON'T RETRIEVE BACK IN, RUST UNDER STEERING COLUMN

Apr 11, 2018

SUSPENSION,STRUCTURE

1 complaint

VEHICLE WAS IN MOTION ON CITY STREET BEING PARKED. I HEARD A LOUD POP NOISE. I LOOKED AROUND TO SEE WHERE IT CAME FROM. INSIDE THE TRUCK THE INTERIOR BUST OPEN SHOWING METAL SCREW PART OF THE STRUT OR SHOCKS THAT'S POPPING OUT OF THE INTERIOR THIS PART COULD HAVE CAUSED INJURIES OR CAUSED A ACCIDENT IF THE PART COME ALL THE WAY THROUGH THE INTERIOR

Jan 09, 2018

EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE

1 complaint

ENGINE LIGHT KEEPS ON AND OFF WITH NOT A REASON AND WHEN I BRING THE CAR FOR AN OILS CHANGE INTO THE DEALER THEY ARE SAYING THAT IS NOT IMPORTANT AND IT IS GOING OFF WHEN THE OIL IS CHANGED. I ALSO NOTICE THAT THE CAR IS VERY SHORT AFTER THE GENTLY BREAKDOWN. THE OTHER ISSUE IS THE UNEXPECTED ACCELERATION ITSELF, EVEN IF I DO NOT USE THE ACCELERATOR PEDAL. THIS HAPPENS ANYWHERE ANYHOW AND WHEN THE VEHICLE IS IN MOTION.

Jan 09, 2018

ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE

1 complaint

1. SEAT BELT: DRIVER'S SEAT BELT UNEXPECTEDLY STOPPED WORKING AND WILL NOT CLICK OR LOCK INTO PLACE. THE SEAT BELT PRETENSIONERS TO NOT FUNCTION AS INTENDED WHEN NEEDED, INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. 2: ELECTRICAL SYSTEM: INSTRUMENT PANEL: BLANK DISPLAY, OR OFTEN TIMES INRESPONSIVE. IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH. 3.BODY: DOOR: THE BODY OF THE REAR DRIVERS SIDE DOOR IS OFTEN HARD TO CLOSE AND THE BODY OF THE DOOR OFTEN COMES OFF. A DOOR THAT OPENS UNEXPECTEDLY IN THE RESULT OF NOT BEING ABLE TO CLOSE, MAY RESULT IN AN UNRESTRAINED OCCUPANT FALLING FROM THE VEHICLE, INCREASING THE RISK OF INJURY.

Nov 22, 2017

WHEELS,SERVICE BRAKES

1 complaint

BREAKING MAKES KNOCKING SOUND

Sep 21, 2017

STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

POWER STEERING GOES OUT WHEN YOU STEP ON THE ACELATOR TO MERGE INTO TRAFFIC AND THE VEHICLE ATTEMPTS TO STALL TAKING OFF FROM STOP SIGN. ALSO AT 14000 MILES I WAS TOLD ALL FOUR WHEELS NEEDED ALIGNMENT AND I DID NOT ASK THEM TO CHECK ALIGNMENT. I WAS TOLD I GET 30 PLUS MPG AND HAVE NOT BEEN ABLE TO GET OVER 24 MPG

Jul 14, 2017

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE BECAUSE THE BRAKE PEDAL FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE STATUS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED MINOR BRUISES AND SCRAPES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 06/23/17 *** CUSTOMER REQUEST IMMEDIATE DELETION OF COMPLAINT. *LJ *CN

May 31, 2017

Crash: 1

Injuries: 1

STRUCTURE,LATCHES/LOCKS/LINKAGES,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

May 30, 2017

AIR BAGS,LATCHES/LOCKS/LINKAGES,SEATS

1 complaint

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SEAT FELL BACKWARDS DUE TO THE IMPACT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE DOORS FAILED TO OPEN, WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT SUSTAINED BACK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

May 10, 2017

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,WHEELS

1 complaint

BOUGHT 2014 FORD ESCAPE THE INSTRUMENT PANEL FAILED TO NOTIFY ME WHEN ALL FOUR OF MY TIRES WERE NOT INFLATED AT PROPER TIER PRESSURE CAUSING THE CAR NOT TO DRIVE CORRECTLY ON ROAD CAUSING ME TO SLIDE OFF ROAD DROVE CAR HOME SINCE WAS ONLY 2 MILES FROM HOUSE HUSBAND AND STEP SON CAME OUT TOLD THEM WHAT HAPPENED THEY BOTH CHECKED ALL 4 TIRES SAID EVERYONE WAS UNDER INFLATED WHICH WAS THE CAUSE OF CAR NOT DRIVING PROPERLY HUSBAND ASK IF THE PANEL TOLD ME AND I SAID NO THEY PUT AIR IN ALL 4 TIRES .TAKING CAR TO FORD DEALER TO HAVE THEM CHECK IT OUT WHILE FIXING 2 OTHER RECALLS.

May 02, 2017

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. A WARNING CODE (P0087) ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED TROUBLE WITH THE FUEL RAIL. THE CONTACT WAITED THIRTY SECONDS AND THEN RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 *LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED ABOUT THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, NO ASSISTANCE WAS OFFERED. UPDATED 08/22/2017*JS

Feb 03, 2017

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT

1 complaint

CPSC: 2014 FORD ESCAPE: CONSUMER STATED THE KEY FOB WOULD NOT WORK PROPERLY AFTER CLOSING THE DOOR. *SS THE CONSUMER STATED THE DOORS COULD NOT BE OPENED, BY USING THE HANDLE. *JB

Jul 08, 2016

STEERING,WHEELS

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MECHANISM WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Jun 17, 2016

Crash: 1

EXTERIOR LIGHTING,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 5 MPH, THE HEADLIGHTS ARE DIM AND THE VEHICLE CRASHED INTO A LARGE LANDSCAPING STONE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 06/21/16*LJ *TR

Apr 08, 2016

Crash: 1

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE REASON I BUY NEW IS FOR PEACE OF MIND. NOT EVEN , 10,000 MILES ON THE CAR AND IT BRAKES? WHAT GIVES. I HAVE ALREADY TAKEN IT BACK TO THE DEALER ONCE (THE DAY AFTER I BOUGHT IT) BECAUSE IT TRIES TO STALL WHEN SWITCHING FROM REVERSE TO DRIVE, BUT THE DEALER MADE SOME EXCUSE AND SAID TO WATCH AND SEE IF IT CONTINUES. I AM JUST GLAD THAT I WAS WITHIN CELL PHONE SIGNAL RANGE BECAUSE I HAD JUST NOT BEEN A FEW MINUTES BEFORE (SCARY). *TR

Oct 19, 2014

FUEL SYSTEM, GASOLINE,STRUCTURE

1 complaint

2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SHIELD AND GAS TANK DAMAGES. *SMD THE CONSUMER RAN OVER A METAL STRIP IN THE ROAD. THE METAL STRIP HE RAN OVER, PUNCTURED A HOLE IN THE SHIELD AND GAS TANK. THE DEALER REPLACED THE GAS TANK AND SHIELD. THE CONSUMER WAS INFORMED THE SHIELD WAS FLIMSY. *JB

Oct 16, 2014

AIR BAGS,SEATS

1 complaint

I WAS DRIVING ON SOUTHFIELD FREEWAY IN MICHIGAN ABOUT 5:15 PM, I WAS IN THE LEFT LANE WHEN TRAFFIC STOPPED. I STOPPED ALONG WITH THE CAR IN FRONT OF ME. AT THIS TIME THE CAR BEHIND DID NOT STOP GOING SOMEWHERE BETWEEN 20-40MPH HIT MY CAR IN THE BACK AND PUSHED ME INTO THE CAR IN FRONT OF ME. THE AIR BAGS DID NOT DEPLOY EVEN THOUGH I GOT HIT FROM BEHIND AND PUSHED INTO ANOTHER VEHICLE. THE FORCE WAS SO STRONG THAT IT BROKE MY DRIVER SEAT AND MY GLOVE BOX. MY FORD ESCAPE WAS TOTAL LOSS IN THE ACCIDENT. I SUFFERED SOME BUMPS AND BRUISES AND WHIPLASH AND DID GO TO THE ER FOR THESE INJURIES. *TR

Oct 07, 2014

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE CONTACT TURNED OFF THE AIR CONDITIONING TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Aug 28, 2014

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

WHILE DRIVING MY VEHICLE IT'S APPROACH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEAL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEAL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEAL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND IT SOUNDED LIKE MY SPEAKERS WERE ON HIGH BUT I COULDN'T LOWER THE VOLUME. THIS WAS A NEW VEHICLE AND JUST DROVE IT OFF THE LOT ABOUT A MONTH OR LESS. IT HASN'T HAPPENED SINCE. *JS

Jul 06, 2014

POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. *TR

Jun 18, 2014

SERVICE BRAKES, HYDRAULIC,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON A HILL WHEN THE AIR BAG, ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE RCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000.

Jun 11, 2014

POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COLD INSIDE. DEFROST DON'T WORK UNLESS ON MAX DEFROST AND ON HI - BLOWER DOESN'T SEEM TO BLOW ANYTHING - WHEN PUT ON DEFROST AND FEET IT BLOWS OUT VENTS INSTEAD. DUE TO NO HEAT INSIDE VEHICLE. FREEZE EVERY DAY DRIVING TO WORK.. BY THE TIME I GET TO WORK IT FINALLY HEATS UP- APPROX. 20 MIN DRIVE. PULLED IN DRIVEWAY FROM WORK- 20 MIN DRIVE AND CAR WAS OVERHEATING- BUFFALO NY - TAKING CAR IN TODAY WITH LIST OF ISSUES. *TR

Jan 06, 2014

2014 FORD Escape Problems & Complaints

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