2013 FORD Escape Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
2737
Complaints Reported
Complaints by Component
ENGINE
801 complaints
Over time the car began to lose coolant. I read codes and troubleshot the systems, replacing a sensor first, no visible leak from collant hoses was discovered. I took the car to bethlehem ford and after a diagnostics process told me there was a crack in the engine on cylinder three that was allowing coolant to leak into the piston and be burnt off during ignition which created misfires and damage over time. I was informed I would need a brand new engine replacement. Which I was quoted 13,788USD for the repair. Not including the $200 I had paid for the diagnostics. The amount for the fix was as much as I had paid for the car to begin with only three years ago at the time of this faulure and had already paid close to $5000 for a turbo replacement as this car in the 2013 Ford Escape SE with the 1.6L ecoboost engine.
Apr 21, 2026
Begin to loose coolant out of resavior. Then began leaking fluid around flange. Had bought extended warranty through A.U.L. Corp. They refused to cover repair. Mechanic at Evetette Ford said it would be right at 400 to replace flange. He said he had been driven hot. Aul Corp said but [XXX] said he was mistaken that the flange was ok just an O ring. It was in shop from Nov. 17, 2025 until Jan 10, 2026. It was never fixed because [XXX] quit working there and new guy said it would be 1,113. 39 with a total bill for over 4,900. So it was towed back to my home where it sits. The latch on.lift gate has never worked so I wasn't able to change brake lights. I purchased the vehicle in February 2025. I've only have about 300 miles on vehicle. I feel like I've been screwed all the way but the used car dealer who should have known by the Ford Dealership, and by the extended warranty company. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 11, 2026
Vehicle startered to deccelerate and lose engine functionality while I was going 60mph on the freeway. Had to involuntarily stop in traffic. No system warnings were on or lights. After the incident mechanic saw a head gasket failure just as other models and coolant had leaked into cylinder two. Seems to be a recurring problem with these models .
Mar 07, 2026
Engine Coolant Intrusion. During normal operation coolant leaks into the engine cylinders causing power loss and eventual overheating once the coolant system runs out of coolant. This prompts an emergency shutoff of the vehicle into "limp mode"
Feb 25, 2026
My car is the 2013 Ford Escape SEL 1.6 L ecoboost and have had same issue as the recalled 2013 ford escape sel 1.6L economist with over heating,thermostat,and cracked head with coolant leaking into head,why is my car not on recall also.I know this from diagnosis that was ran.
Jan 15, 2026
+ 796 more complaints for this component
STEERING
256 complaints
The contact owns a 2013 Ford Escape. The contact stated that on three separate occasions, the steering wheel became firm while driving. There was no warning light illuminated. Due to the failure, excessive effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a defective power steering rack, and the contact was provided an estimate for the repair. The vehicle was not yet repaired. The dealer and the manufacturer were notified of the failure but offered no assistance. The failure mileage was unknown.
Mar 16, 2026
Failed part: Electronic Steering Gear Assembly. Starting January 15th 2026 this car began having steering problems, since then it has occurred 2 more times. I immediately determined this car was undrivable because it seemed to be locked but in each situation (1) I was parked along side a curb in (2) a parking lot (3) or in other non-dangerous locations. Had I been driving on a street or highway I am certain I would have crashed. The first time this occurred I stopped turned off the engine, restarted it which unlocked it so I was able to continue safely, in the following 2 incidents this action did not work. On one occasion I stopped at a Ford Dealership & Service Center, described the issue to the agent who stated it sounds like the above assembly. I did not leave it because I was driving my other car. Upon returning home I took it in for service at my local mechanic. He detected code U3000-53 for the Power Steering. I authorized repair. No warning lights appeared on the console displays. Note 2 Invoices attached. My repair invoice is the one totaling $3,471 printed 03/04/2026 but please refer to earlier on printed 02/24/2026 (original quote) because it includes additional details.
Mar 08, 2026
Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on the dash and the steering wheel cannot be turned. We have to turn it off, wait a minute, and restart it. Most of the time this remedies the problem but lately we have had to turn it off and on several times to get it to clear up and the steering working again. This is documented all over the Ford forums. Please open an investigation as this is a serious issue and should not be happening. We have never been able to replicate it for Ford or anyone else. It is very random.
Nov 26, 2024
This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous similar complaints of 2013 ford escape steering freezing up and malfunctioning at the this link: [XXX] and submit it for NHTSA follow up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 11, 2024
On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn the steering wheel. On Wednesday, Nov. 6, 2024 I took it to the mechanic and he had the same thing happen and diagnostic indicated thatthe power steering needed replacement. I contacted Ford Motor Company and they stated that my VIN was not included in their recall of the 2013 Ford Escapes. They declined to share with me other similar complaints. I have since learned from a Ford escape owners page that the are many complaints by owners and can't get any help from Ford. I would liked the NHTSA to investigate and report on how may owners are being denied inclusion in the 2013 Ford Escape steering recall.
Nov 07, 2024
+ 251 more complaints for this component
POWER TRAIN
223 complaints
Transmission stopped working. It completely disengaged and i was unable to move the vehicle in the middle of an intersection. This created a potentially fatal breakdown.
Mar 16, 2026
My 2013 Ford Escape had safety recall 22S43 (NHTSA 22V413000) completed by a Ford dealer in January 2023. That recall was supposed to fix a defect in which the shift cable bushing can detach from the transmission, potentially allowing the transmission to remain in gear even when the shifter shows “Park.” After the recall repair, the same issue has occurred again — the bushing has disconnected from the transmission lever, creating the same roll-away risk that the recall was intended to correct. When this happens, the gear selector shows “Park,” but the vehicle can still move. Ford Motor Company Customer Service told me that because more than 12 months or 12,000 miles have passed since the recall repair, they will not cover it again. However, this is the same safety defect reoccurring after the recall remedy. It appears that the recall repair did not permanently correct the problem, and the part may still be defective or the cable end may have worn prematurely. I am submitting this report because the defect has returned after the recall was supposedly completed, and I believe other owners may also experience repeat failures that pose a roll-away safety risk.
Oct 28, 2025
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
Sep 23, 2025
The contact owns a 2013 Ford Escape. The contact stated that upon starting the vehicle, the vehicle made an abnormally loud sound. The contact stated that the failure occurred while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and it was diagnosed that the flywheel and the transmission needed to be replaced. The contact was referred to Custom Trans, Inc., where the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.
Aug 22, 2025
The contact owns a 2013 Ford Escape. The contact stated while depressing the accelerator pedal, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the transmission needed to be replaced because metal fragments were found in the transmission fluid. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 72,000.
Jul 24, 2025
+ 218 more complaints for this component
UNKNOWN OR OTHER
161 complaints
car is in park but when I tried to come out of park the arm move but it won't shift out of park.
Apr 18, 2026
I am experiencing rearview camera issues - Ford to recall 1.74 million vehicles in US over rearview camera issue, NHTSA but everytime an article or alert is issued I check my vin # & not included in recall; but definitely my rear camera is defective.
Mar 06, 2026
As I was traveling down hwy [XXX] the ford escape lost power and started excessively smoking. When I looked under the hood flames were coming from the passenger side of the suv under the hood. The fire begin to grow and finally engulfed the entire front of the suv and moved to the interior of the suv before the fire department arrived. The vehicle has not been inspected as this happened last night [XXX]. The engine light and oil light appeared before the suv shut down. I purchased the vehicle on [XXX] I did research and found a recall on the 2013 ford escape. Please see below. A 2013 Ford Escape may catch fire primarily due to engine overheating caused by a cracked cylinder head, leading to oil leaks, or due to a faulty engine block heater that can short circuit. Specifically, models with the 1.6L EcoBoost engine are prone to these issues, with several recalls issued for fire hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 25, 2026
Rear view camera going out or showing image upside down. Started approximately beginning of September and has been ongoing since.
Oct 23, 2025
The interior back door panels on both rear doors at the bottom corner gets hung in the on molding of the car body and prevents you from being able to get out of the car.
Sep 02, 2025
+ 156 more complaints for this component
ENGINE AND ENGINE COOLING
143 complaints
The contact owns a 2013 Ford Escape. The contact stated that while attempting to start the vehicle in the winter, the coolant temperature warning light illuminated. The vehicle was taken to an Independent mechanic, where it was diagnosed that the coolant sensor needed to be replaced. The coolant sensor was replaced; however, the warning light remained illuminated. The contact related the failure NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the model year was not included in the recall. The contact stated that the failure had occurred on two different occasions. The manufacturer was not notified of the current failure. The failure mileage was 85,000.
Dec 29, 2025
The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the engine was overheating with the check engine warning light illuminated. The vehicle was taken to the local Firestone Service Center who diagnosed that the coolant reservoir hose was faulty and needed to be replaced. The reservoir hose was replaced, and the vehicle was repaired; however, the failure reoccurred. The manufacturer and local dealer were notified of the failure. The failure mileage was 120,000.
Jul 21, 2025
The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was parked, the warning light indicating that the Engine was Overheating was illuminated. The contact inspected the vehicle and became aware that the engine had overheated. The contact filled the coolant reservoir with coolant. The contact stated that the warning light became illuminated again the following morning while driving approximately 5 MPH. The vehicle was taken to a certified mechanic, who tested the vehicle and confirmed that the vehicle failed the block test, indicating there was a coolant leak into the engine. The contact stated that the coolant pump was replaced, and the mechanic performed an oil change. The dealer was contacted and confirmed that the VIN was not included in a recall. The manufacturer was not informed of the failure. The failure mileage was 90,000.
Jul 10, 2025
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the messages "Engine Coolant Low" and "High Temperature Pull Over Safely" were displayed. The check engine warning light was illuminated. The contact added water to the coolant reservoir. The contact stated that water leaked from the reservoir after the vehicle was restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
Jun 09, 2025
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the "Engine Power Reduce - Lower Engine Temperature" message was displayed. The contact was continuously adding coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to an independent mechanic, but no coolant leaks were found. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
Apr 21, 2025
+ 138 more complaints for this component
ELECTRICAL SYSTEM
104 complaints
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure powertrain control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 172,000.
Oct 15, 2024
My car battery is dying for no apparent reason. After 1 mechanic and 2 ford dealerships, it may be my auto control module slowly draining my car battery. I replaced the battery 3 weeks ago and the car has died at least 3 times since then.
Aug 05, 2024
The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the “Engine Power Reduced” message was displayed and the vehicle started to jerk and run rough. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle. The contact stated that the vehicle had to be restarted several times before the vehicle regained normal operation. The vehicle was taken to the dealer and the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V495000 (Electrical System) The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,137.
Apr 10, 2023
The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle and exiting the driveway, the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and messages were displayed. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V813000 (Electrical System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.
Mar 02, 2023
My car only has 44K miles on it. It has stalled out in traffic 3 times in the past 90 days. There are NO check engine lights. If I put it in neutral it will start back up just fine and continue to run fine. I took it to my local mechanic and he said it appears to be due to a recall on some Ford vehicles with the wiring harness. I contacted a Ford Dealer and the Ford motor company and they tell me that this recall does not affect my car. The recall is (14S17-S1.) I am reporting to you because I believe this recall affects more vehicles than what Ford originally had listed for this recall.
Jan 16, 2023
+ 99 more complaints for this component
FUEL/PROPULSION SYSTEM
82 complaints
On Tuesday July 30,2024 I started to notice the smell of gasoline inside my car, did not drive for 2 days, then on August 3rd the fumes were so strong they were making me sick. Parked car and called dealership Monday morning July 5. Not able to take me in until August 15, 2024. There were no warning lights on dashboard just the smell of gasoline, This problem could start a fire under the hood, hope to get it to dealership and they can resolve the problem.0
Aug 05, 2024
While getting gas the other day , when I put the fuel in my car the nozzle into the gas tank a hissing sound came out of it out of the gas tank and it smelled like gas really bad, then I ran a code thing on my car said can't un able to bleed up fuel tank , I don't know why then after I got the gas when pulling the nozzle out it did it again , then my car would not start ,
Oct 19, 2023
My 2013 has developed a gas leak. It is a small leak and shooting gasoline in the engine. It looks like there was a recall on some vehicles in this make/model and year but mine did not qualify. The recall number is 13S12. I would like for it to be included since it is a known issue in other vehicles in that same time frame. My car is not safe to drive as the gasoline in the hot engine could catch on fire.
Oct 06, 2023
There is a defective fuel line that is rapidly leaking fuel and is a fire hazard. I found out that this part was recalled leading up to July 2012. My vehicle vas built in August of 2012 and it is the exact same part. The recall on the earlier models is 12S35. It's the exact part and issue in the later models, yet hasn't been recalled
Sep 20, 2023
The smell of gas is overwhelming. It reeks of gas and there was a recall on the 2013 Ford Escape for this reason, yet this vehicle isn’t associated with the recall. No mechanic will look at it due to the strong emission of gas.
Jul 22, 2023
+ 77 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
73 complaints
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the passenger seated in the front passenger's seat became aware of smoke inside the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the engine cover had cracked and that there was an oil leak coming from the engine. The independent mechanic cleaned up the oil from underneath the engine and became aware that the wires and additional parts underneath the engine were burned. The contact was informed that there had been a fire underneath the engine. The contact was informed that the vehicle could have caught on fire. The contact referenced an unknown recall, but the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Feb 18, 2026
Im having the same issues as the current recall and have been having nonstop issues with my 2013 ford escape that dealerships/mechanics can't seem to figure out or won't figure out, but it says that mine isn't part of that recall, but I believe it should be. Now I have a newborn so these issues worry me even more.
Jan 30, 2026
This is a known issue with 1.6L engine 2013 Ford Escapes and they have not issued an official recall on all VINs. The coolant tubing is faulty, causing several leaks and engine overheating, also leading to additional computer failures of the temperature gauge.
Jan 22, 2026
Recall 14517 check. Engine is stalling and failing in idle, but is able to start. I’m
Jun 13, 2025
Coolant leak and car stalling in the middle of the road. Very dangerous and scary
Nov 11, 2024
+ 68 more complaints for this component
POWER TRAIN,ENGINE
64 complaints
Within a years time, I’ve found a transmission fluid leak, had the shift bushing cable break and be replaced with warranty, and now my car stalled on my way to work with an alert for the transmission. It’s had a coolant leak somewhere nearly the entire time I’ve owned the car, 3 years. And oil is burning, you can smell it, but I’m not loosing oil.
Nov 22, 2024
This is the second time that I have had issues with a coolant leak leeching onto my engine. The coolant leaks out and causes toxic fumes in the cabin that have repeatedly caused me and my passengers severe damage to our mucus membranes resulting in coughing and difficulty breathing. I have literally had to drive with my windows down in the cold autumn air because I cannot breathe in my vehicle. There has been no warning or check engine light that has come on at all in either of these experiences. It has been my mere experience of health issues that has resulted in me needing to bring the vehicle in. As of right now there has been no recalls but evidently this has been a recurring issue and problem per my local mechanic as well as the forums that I find online. This is a huge issue that needs to be addressed to Ford customers.
Nov 07, 2024
I did a $1,500 down payment for a 2013 Ford Escape at Hurley's Salvage and Auto Sales in Amory Ms. I test drove the vehicle and informed the sales agent that there were problems with the windows going up or down, the interior lights didn't work, the sideview mirror control didn't work, and that a high pitched squeaking noise was coming from under the hood. I was told to bring the vehicle back for repairs on the windows, interior lights, and sideview mirrors after I got a free check of the fuses. Because they were too busy to do so. I was told that the squeaking came from the vehicle not being in use for awhile. 2 weeks later I took the vehicle back and told them the results (showed the results of a test ran on the fuses and everything was good with the fuses). I was told it would be fixed when they got time that I would be called. I also told them that the squeaking had gotten worse, I was told that would be looked into when they called me. (5-3-24, the date I told them that the squeaking had gotten worse) On 5-6-24 the vehicle ran hot, I noticed the indicator past the halfway mark. I went to AutoZone checked the antifreeze and the reserve tank was empty. I purchased some antifreeze and it took about half the container to fill it back up. I told them about the antifreeze incident, was asked did I put antifreeze in it. Nothing else was said. On Sunday [XXX] me and a passenger was headed home. When the vehicle temperature hand shot up to max hot and the vehicle lost mostly all power. I was able to park about 75 to a hundred yards in a safe place. I was told a few days later by Hurley's that the vehicle had a oil leak, that the drive belt came off, they replaced it with a new one, and now the vehicle won't crank. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 15, 2024
MAP sensor, Oxygen sensor issues. Engine fault service light keeps coming back on once the problem get repaired.
Jun 14, 2024
At 87,000 miles the transmission went completely out. At 87,000 miles there has been a constant coolant leak. Despite changing hoses, and reservoir
Nov 12, 2023
+ 59 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
58 complaints
This was a recall earlier, twice, and it was supposedly fixed but the fuel vacuum line to the gas tank is leaking and giving off gasoline odors in the passenger area. Also another recall that was supposedly taken care of is an oil leak that is occuring often. The oil was changed only a month ago and already the oil has just about all leaked out. Both of these issues are fire hazards and the fuel leakage can can the operator or passengers to succomb to carbon minoxide. These were told to us by a Ford dealer who put the car on a diagnostic but they are saying that the recall is over and it will cost $1,400. for the fix. I bought this car, in June 2025 ;from a used car dealer. I am still paying on it. I never receive a car history of any kind from this dealer. . I had no idea that there were 18 recalls on this vehicle. That is really a lot. If either of these problems were fixed on a recall, could they re-occur again. On this particular fuel re-call, I read that it had to be done again because the first recall fix was not done well. I do not have $1,400. to fix this. I am an [XXX] senior woman and am buying this car for my daughter. It seems to me that one a recall is made that it is a permanent thing until there is an assurance that it is fixed and won't happen again. It also seems to me that a vehicle that has that many recalls should not be allowed to be sold to the public. Can I hold the dealer who sold it to me accountable for not letting me know about the recalls or not letting me know the history of the vehicle? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 19, 2026
I just purchased this 2013 Escape with roughly 133,000 miles on it. The Car Fax showed the open recalls (latches and bushing) but that was it. Had the recalls done. Car immediately had issues with actuator and heater core. I tried to return the car and local dealer refused. Had heater core replaced for second time, after engine overheated due to coolant leak. Fuel sensor also had to be replaced due to fuel leak. Days after these repairs were done, car began leaking coolant again while driving, overheated and shut down.
Apr 28, 2025
I own a 2013 Ford escape SEL, and I have had a continuous coolant leak for over a year now. Codes from computer reading have come back as spark plugs and cylinders misfiring. I have taken it to a licensed repair shop. They have informed me that they could not find a coolant leak within the cooling and radiator system. However, after personal research and additional information from, my mechanic, I have come to realize that other issues within the Ford escape 2013 1.6 L eco-boost engine, our part of the problem. In my opinion, the Ford Motor Company has neglected to acknowledge, or repair the issues with this engine and what’s causing the vehicle to lose coolant, then causing other engine problems. It has put me in unsafe situations as acceleration and or overall performance is putting people at risk.
Jul 12, 2024
The Turbocharger Wastegate Regulating Valve Solenoid has been intermittently forcing a OBD2 code P0234. The solenoid location has not been determined and why the code goes away and then comes back later after driving the vehicle after clearing the code is not determined either. Ford charges more for this part than any other parts houses. The dealer labor is also costing just as much as the part ($200). This is a problem that is currently happening to quite a few Escape owners.
Oct 28, 2023
Fire started in engine from oil leak in cylinder head on Saturday, 9/9/23 at approximately 1:15 pm. Car had been running for around 2 hours with no signs or indication of malfunction. Driver pulled car over after entering Mt. Rainier National Forest at a viewpoint. At this point driver noticed engine was smoking. NO lights or indicators on dashboard lit up notifying of overheating or malfunction. The temperature gauge did not indicate the engine was over heating. The safety of 4 passengers was at risk. Fire started with four passengers including the driver in the car. Vehicle was located in Mt. Rainier National Forest where passengers and driver had no cellphone service. This also occurred in a National Forest during the high risk season for forest fires/wildfires. Fire could have put lives of passengers at risk as well as those in nearby area, if car went ablaze in the forest. With no service, preventing the car fire from turning into a forest fire would be very difficult. This problem occurred AFTER TSB on this vehicle was completed for safety recall 17S09-S1 in April 2014 at Bellingham Ford. The crack in the cylinder caused by the recall was patched by Bellingham Ford by filling it with Copper silicone rather than removing the cylinder and replacing it. Repair shop (Mike's Shop - Buckley Washington) that inspected vehicle after incident on Sept. 9th 2023, found that copper silicone patch had split causing oil to leak into engine and catch fire. This inspection indicates that the initial repair done by Ford Manufacturer did not prevent leak from occurring and causing a fire to start in engine.
Sep 13, 2023
+ 53 more complaints for this component
STRUCTURE
54 complaints
The trunk of the vehicle was open. Without warning/reason, a support bar that helps hold up the open liftgate popped off and the liftgate swung closed rapidly with its full weight, not supported by anything. The support bar that had popped off obstructed the path of the falling liftgate, causing damage to the trunk panel. The speed at which the liftgate fell at full force could have caused severe injury or death. This has not been confirmed by a dealership or anyone else- this just happened today and I have not had it looked at by anyone yet.
Apr 13, 2025
Drivers side rear door failed to close after opening/ would not latch. Took the car to a local dealership and after a week of being told it was being fixed was then told the parts were not available until 5 weeks later and that no loaner car was authorized by the dealer. So 7 weeks wait for parts is not reasonable by any std for a domestic car made within the past 10 years.bad faith, no repair no remedy offered.
Jan 20, 2023
While driving on I-64 with direction to Lexington, KY, the hood of the car flew back and smashed the windshield. I was going at 70mph on I-64, driving in the middle lane and with my 3yo son seated in the back in his carseat. I managed to keep control of the car, slowed down and pulled to the right side of the road. The car was non drivable, so AAA had to tow us. My insurance company, Kentucky Farm Bureau, has checked the car and stated that is totaled. I have never heard of a car's hood smashing the windshield and the latch not working. There is no police report as they stated that with no collision, there can't be a report. There was no warning lamp about this problem. When going back, the hood ripped the latch from the body of the car. Thankfully both my son and myself were not injured and no one on the road was affected by this.
Jun 22, 2022
There is VERY advanced rust on the bottom of the drivers side passenger door, I did some searches online and it looks like this is common on escapes from this year. I think Ford must have had a manufacturing issue because I have never seen rust develop this quickly on vehicle that is not that old and wonder if it's developing other places I can't see. Very disappointed, there is clearly and issue with these fords.
May 09, 2022
The door latches were recalled on the 2013 ford escape but now the hatch isn't staying shut. Why was only the doors recalled & not the hatch as well?
Aug 23, 2021
+ 49 more complaints for this component
LATCHES/LOCKS/LINKAGES
49 complaints
The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the rear liftgate door erroneously became unlatched and opened. The contact later discovered that the rear liftgate locking mechanism was faulty and the liftgate door would not remain closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 119,000.
Aug 05, 2024
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number 16V643000 (Latches, Locks, Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Part distribution disconnect.
May 01, 2023
The contact owns a 2013 Ford Escape. The contact stated while driving 25-30 MPH with the windows closed, he noticed that exterior noises were louder than usual. The contact drove to his residence. Upon inspecting the vehicle, the contact noticed that the front driver's side door was slightly ajar and failed to latch properly. The contact attempted to close and lock the door but the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages) that he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recalls. The failure mileage was approximately 211,000.
Sep 22, 2022
The contact's wife owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The local dealer was contacted on two separate occasions and the contact was informed that the parts were available; however, after the vehicle was taken to and left overnight at the dealer, the dealer called back and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's wife had experienced an unknown failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.
Jul 20, 2022
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated that since receiving the notification, the driver’s, and passenger’s side rear doors failed to latch securely. Several dealers were notified of the failure and the contact was informed that due to a shortage of parts, they were unable to fix the vehicle. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
Aug 16, 2021
+ 44 more complaints for this component
UNKNOWN OR OTHER,ENGINE
38 complaints
The car caught on fire from the engine
Nov 02, 2025
Component: Engine and Engine Cooling: Cooling System (Thermostat Housing / Water Outlet) What happened: My 2013 Ford Escape developed a fast coolant leak from the thermostat housing/water outlet. Coolant drains quickly and the engine overheats within minutes. The engine has overheated twice while driving on the highway, which created a dangerous situation. This matches the overheating and coolant loss problems covered under Ford recalls 17S09 and 18S07, but my VIN is not included. How often: The leak happens continuously while driving. Coolant loss occurs rapidly and overheating follows if coolant isn’t refilled. Injuries/fires/crashes: No. The engine overheated twice on the highway, but I was able to pull over safely each time. Inspected or repaired: Yes. A mechanic diagnosed a coolant leak from the thermostat housing. Ford replaced the water pump and gasket in 2015 for a similar leak. Concern: Recurring safety issue identical to known Ford cooling system recalls. Requesting investigation or recall expansion for Escapes with fast coolant leaks and overheating.
Oct 21, 2025
The engine light came on a few weeks after I purchased this used vehicle from Ford. I got s diagnosis on it the other day at Oreillys they said “Thermostat coolant”, we added the necessary liquids. Got it checked out at a Ford dealership the other day and they say they see no issue with the thermostat cooler, but an issue with the standpipe. I search online and see a recall about this issue in the past.
Aug 28, 2025
I was driving my vehicle. I pulled into a gas station to buy something. When I stopped, smoke was coming out of the engine bay. When I popped the hood, the engine bay was on fire! I put it out with a fire extinguisher. Side Note: I bought this vehicle from a friend. It has not been registered in my name. It will be registered today, 08/15/2025 in Butler County Kansas. Augusta, KS.
Aug 15, 2025
Bypass/heater hose connector cracked at T
Oct 11, 2024
+ 33 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
32 complaints
Was opening the moon rooftop And I noticed smoke started coming from the middle of the radio / navigation system, all through vents smoke coming out something was burning I shut the vehicle, and waited about 10 minutes till it went away Don't know why this happened, but I'm curious that the recalls that coming up for this vehicle are very significant, running hesitation & smell of burning, vibration in front of vehicle
Jan 13, 2026
On June 24, 2025 at approx 4:45 pm, my wife and I were driving home. The car was running fine, no lights, gauges were normal, no info on screen, when all of a sudden the engine shut down, info on screen stated steering assisi unavailable, and smoke started coming from vents. We were aproaching a sharp curve in the road, so I had to manhandle the steering to keep from crashing. Then used the emergency brake to stop after insuring we cleared the curve. By that time, we were unable to see anything for all the smoke inside the car. Nothing would work so we could not roll the electric windows down. When stopped, we opened the doors and jumped out. Then I heard the engine compartment crackling due to a fire. Luckily, we escaped with no injuries except for smoke inhalation. I have been driving for over 58 years and doing mechanical repairs for over 60 years. I have never experienced anything like this. We bought this car new and I have maintained it in 'like new' condition since. Now it is completely destroyed. I also know Ford has had recalls on this vehicle and we have taken care of all these except the one on the shifter linkage bushing. I am very concerned something went very wrong with this car and others may, too. Plus, I am a dedicated Ford owner and may be concerned on replacing with something else after this terrifying incident.
Jul 07, 2025
Engine randomly stalls when pulling out into traffic. This has happened on at least 10 occasions in the last year, and 3 or 4 of those were extremely dangerous situations. Many parts have been replaced, but nothing has solved the problem. There are no codes or check engine lights, and since it only happens randomly, the service centers have not been able to reproduce the problem. There is no advance warning when this is going to happen. There are tons of similar reports that can be easily found with a google search of "2013 Ford Escape 1.6 stalling", but none have a clear fix. 1000's of these cars are on the road, and are ticking time bombs just waiting to cause an accident.
Oct 22, 2024
I bought the vehicle and February of 2020 and didn’t even have it for 6 months before it needed major repairs. In any other state, lemon laws would have applied and I wouldn’t be driving a dangerous vehicle. This model should not be on the market anymore, period. There have been countless failures: the transmission has been changed 3 times in less than 3 years, the purge valve has been changed twice and is going bad again, which has caused more problem for the engine cooling system. A coolant hose EXPLODED just yesterday, which I had changed not even 3 months ago. The electrical system has been “fixed” by countless mechanics, including Ford, and continues to malfunction and I assume is showing incorrect codes or not showing them at all, as there was NO ENGINE HEATING ICON that appeared prior to the hose exploding, as would normally be expected. Every problem I have just described is a recall that Ford has acknowledged on my same year, model and even manufacturing date, but they not only claim it’s not their responsibility, but they have bullied me any time I attempt to bring this up. As I stated, this car should never have been allowed to be sold. It began to dangerously malfunction less than a year after buying it. This included the overheating issues I described above, and major drivability issues that have caused the car to lose power and or acceleration while driving at highway speeds. As also stated, the coolant system is extremely flawed leading to a hose exploding, which tells me an engine fire would not have been far behind had we not been close to home. I have tried every measure possible to address all parties accountable. The dealership that sold the vehicle, the warranty company that did repairs that didn’t need to be done, the repair shops that did the repairs and did further damage to my car that still hasn’t been repaired, and the Ford dealerships themselves. I have on record multiple parties saying they don’t know how to fix the vehicle.
Sep 08, 2024
This car constantly stops in mid traffic. I have taken it everywhere and they can’t seem to find anything wrong. I’ve call ford a hundred times and nothing.
May 31, 2023
+ 27 more complaints for this component
WHEELS
23 complaints
The contact owns a 2013 Ford Escape. The contact stated that upon taking the vehicle to the dealer for a routine inspection, the dealer informed the contact that the lug nuts were swollen and needed to be replaced. The contact stated that the vehicle was equipped with a tire replacement kit; however, the swollen lug nuts could cause the contact to be stranded on the side of the road if there was a flat tire. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 71,422.
Mar 11, 2025
My ford Escape began shaking recently and as a precaution I tried to tighten the lug nuts, unfortunately I was unable to do so as the nuts no longer fit in the lug wrench, while my car was still driveable this could be an extremely dangerous circumstance if I received a flat tire in a remote location, there are countless similar stories on this I found out after doing some searches (I noted a few below). I don't understand how this dangerous safety issue has not caused a mandatory recall from Ford, and would love to hear if that is expected. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 11, 2024
The contact owns a 2013 Ford Escape. The contact stated while the vehicle was at the dealer having the tires rotated, the contact was informed that the lug nuts were swollen. The contact was informed that the lug nuts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 105,000. The VIN was unavailable.
Dec 08, 2023
Ford two-piece lug nuts distort during installation/removal as a result of regular vehicle servicing, tire replacement or rotation, brake maintenance, and other maintenance requiring removal of tires. “Swollen” lug nuts with Ford vehicles is a well known safety issue. Many service outlets, including dealers refuse to service tires due to lug nut issues. Due to this issue, it is impossible to determine if appropriate torque requirements are met during installation. This may result in broken lugs, improperly torqued nuts, stranded drivers on major roadways causing traffic hazards, or complete failure resulting in vehicle crash. This is a safety critical issue that should be addressed by FoMoCo, and not be a cost burden passed on to the consumer. Please take necessary steps to enact a recall campaign for these improperly designed two-piece lug nuts.
Apr 23, 2023
Took my 2013 Ford Escape SEL to a Ford dealership to have a recall repaired. The dealership completed a Service Inspection of the car as standard practice. The service manager told me that all of the lug nuts have swelled and if I get a flat I won't be able to change the tire because the lug wrench won't fit the lug nuts. He also told me this is a common problem with Fords. I was not previously aware of this problem as I just bought the car last year. When I got home I tried my lug wrench on the nuts and verified the problem. I read a previous complaint on-line in another forum, where the problem is that the lug nuts are chrome plated, but not sealed causing moisture to get between the lug nut and plating and causing it to swell. I don't know this as a fact, but regardless of the cause, the lug nuts are clearly defective and I feel that Ford should replace them free of charge. This will cost me $250 in repairs. This would create a safety hazard if I get a flat and have to pull off to the side of the road and call for a tow truck to tow my car.
Feb 12, 2023
+ 18 more complaints for this component
VISIBILITY/WIPER
22 complaints
We replaced new battery and the wiper arms and motor act up and destroy the wiper arm and motor for 2nd time and now I have to order new one arms and motor and I think ford should recall that wiper motors and arms
Jan 29, 2024
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed in rainy weather, the front driver’s and passenger side windshield wipers failed to operate as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the wiper motor failed and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 104,500.
Mar 29, 2023
I was driving in the snow and the wipers had stopped completely . The passenger doesn’t move at all. The drive side goes up and stays completely up. As I’ve done research I’ve noticed a ton of 2013 escapes have wiper problems. I took it to the dealership. They arnt 100 percent sure what is wrong with it. They think it’s the wiper switch. I’m gonna take it to ford aswell tomorrow. No warnings, just started happening & seems to be a common issue with ford.
Feb 09, 2023
Both of my windshield wipers completely stopped working. The cost would be over a grand to fix it. Seems like a common issue with this car. Beyond dangerous! My car has 74,000 miles on it.
Feb 22, 2022
Windshield wiper malfunction While granddaughter and children were driving in rain on freeway, wipers started malfunctioning by working out of synchronization then failing forcing her to pull into emergency lane and stopping. After restarting engine they started wiping for a short time than quit. It was extremely dangerous. Research showed me this was a re accuring problem with other people that has caused dangerous situations, expensive and sometimes unsuccessful solutions.
Dec 16, 2021
+ 17 more complaints for this component
AIR BAGS
21 complaints
I was in an accident on 5/13/2023 and I got hit head on in the front. None of my airbags came out.
May 13, 2023
Bought my 2013 Ford Escape SEL 2 years ago. The airbag light has been on the whole time. I went and had it checked after I was hit in the passenger front side and airbags did not depoly. My husband got hurt. I was told it needs a part replaced. I know there was a recall on the airbags on this vehicle and the owner stated never had it replaced thru recall. I always have my 2 youngest grandbabies with me and I want to keep them safe. This is very important. Please help. 2nd issue is the front suspension, I can go over a rough road and it sounds awful making noise the whole time.
Oct 13, 2021
The contact owned a 2013 Ford Escape. The contact stated while driving at 75 mph, a deer unexpectedly ran across the freeway. As a result, the vehicle ran into the deer. The air bags failed to deploy. A police report was filed. There were no injuries sustained but the contact suffered a sore back. The vehicle was not drivable and was towed to their home address. The vehicle was diagnosed by an independent mechanic as a total loss. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 106,200.
Jun 22, 2021
THIS CAR WAS INVOLVED IN AN ACCIDENT THE CAR STRUCK SEVERAL TREES HITTING THE FRONT END OF THE CAR AND THEN LANDED ON THE DRIVER SIDE. THE FRONT AIRBAGS NEVER DEPLOYED NOT DID THE DRIVER SIDE AIRBAG. MY TEENAGER WAS DRIVING THE CAR WHEN IT TURNED OVER HE HAS BEEN CONCERNED WITH WHY THE AIRBAGS NEVER DEPLOYED. THE SIDE AIRBAG SHOULD HAVE WITH THE WAY THE CAR LANDED ON ITS SIDE. IF THE AIRBAG HAD OF DEPLOYED THEN HIS HEAD WOULD HAVE NEVER HIT THE WINDOW. THERE IS NO WAY THAT WHEN YOU LOOK AT THE PICTURES I FEEL THAT SOMEONE CAN HONESTLY TELL ME THAT IT JUST DIDN'T HIT WHERE THE SENSOR WAS AND THAT'S THE REASON. HAS THERE BEEN A RECALL ON THE AIRBAGS THAT WE AREN'T AWARE OF OR COULD THERE BE AN ISSUE. THIS HAS US CONCERNED BECAUSE THIS ACCIDENT COULD HAVE BEEN WORSE THAN IT WAS AND MAYBE IF THE AIRBAGS HAD OF DEPLOYED THERE MIGHT HAVE BEEN MORE INJURIES BUT SOMETHING JUST DOESN'T SEEM RIGHT. THE ACCIDENT HAPPEN ON A SIDE STREET THE SPEED WAS ABOUT 40 MPH GOING AROUND A CURVE MOVED OVER TO THE EDGE OF THE ROAD DUE TO CAR BEING IN HIS LANE. WHEN MOVING OVER THE CAR STARTED SLIDING INTO THE WET GRASS TRIED BRINGING BACK BUT OVER CORRECTED THEN THE CAR STRUCK A TREE HEAD AN EMBANKMENT THEN TURNED OVER IN DRIVER SIDE. *TR
May 06, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE AIR BAG ABOVE THE FRONT PASSENGER'S SIDE WINDOW DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO NEWINS BAY SHORE FORD LOCATED AT (219 W MAIN ST, BAY SHORE, NY 11706 631-665-1300) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Feb 13, 2020
+ 16 more complaints for this component
SERVICE BRAKES
20 complaints
test
Mar 29, 2026
VDP TEST
Mar 29, 2026
While coming to a stop sign the vehicle was going about 3MPH when the master break cylinder failed causing the breaks to fail and the car to hit another vehicle.
Jun 26, 2025
The contact owns a 2013 Ford Escape. The contact stated that while attempting to stop the vehicle, the brake pedal would extend to the floor causing the stopping distance to delay. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 113,280.
Aug 13, 2021
ON SEPTEMBER 23, 2020, WITH ROUGHLY 45,000 MILES THE BRAKE LINE ON THE REAR DRIVER'S SIDE BURST. THIS APPEARED TO HAVE HAPPENED DURING DRIVING CONDITIONS, AS THIS PROBLEM WAS NOT AN ISSUE THE PREVIOUS DRIVING OCCASION. THIS CAUSED ALL THE BRAKE FLUID TO BE EXPELLED FROM THE VEHICLE WHILE IT WAS BEING DRIVEN. THERE WERE NO SIGNS OF RUST WHEN INSPECTED BY A CERTIFIED TECHNICIAN.
Sep 24, 2020
+ 15 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
19 complaints
The transmission will sometimes fail to engage immediately after putting the vehicle in drive or reverse. If the driver steps on the gas pedal, the transmission jerks violently to engage. Also while driving, the transmission will have a slight slipping before allowing acceleration. No OBD codes appear and no dashboard warning messages appear. In addition to the transmission problem, I obtained a P0234 and P0299 OBD code. This code is for the turbocharger overboost solenoid, which I had replaced, but the code has returned.
Dec 27, 2023
WHILE DRIVING, INDICATORS SAID LOW COOLANT. CHECKED THE LEVEL AND IT WAS FINE. ERROR KEEPS SHOWING UNTIL SUDDENLY MY VEHICLE STOPPED WHILE IN MOTION AND LOST ALL MOTOR POWER. DASH ILLUMINATED WITH 'ENGINE OVERHEATING' AND WOULD NOT ACCELERATE. PULLED OVER IMMEDIATELY, REMOVED THE KEY FROM IGNITION AND CHECKED UNDER THE HOOD. COOLANT LEVEL WAS FINE. TOOK TO AUTO BODY SHOP, THEY SAID CODES WERE SHOWING FOR LOW COOLANT/OVERHEATING BUT THEY DID A PRESSURE TEST AND FOUND COOLANT LEAKING INSIDE CYLINDER, WHICH COINCIDES WITH THE HUGE ENGINE RECALL AND CLASS ACTION LAWSUIT. FORD WILL NOT ASSIST ME WITH THIS ALTHOUGH THEY ACKNOWLEDGE IT IS A PROBLEM BUT 'MY VIN ISN'T ON THE LIST'. ENGINE REPEATING TO STALL WHILE DRIVING AND LOSE POWER GOING FROM 30MPH DOWN TO 5 SUDDENLY AND WITHOUT WARNING IN MIDDLE OF INTERSECTION. THIS IS MY ONLY VEHICLE, I'M DISABLED AND FORD CO WON'T HELP NOR WILL ANY DEALER.
May 08, 2021
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED WITHOUT WARNING. AFTER THE VEHICLE STALLED, THE CONTACT PUSHED THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO PERKINS CHEVROLET BUICK GMC (22 EAST FRIST ST LA-JUNTA CO 81050, (719) 384-4401 WHERE IT WAS DIAGNOSED WITH A DEPLETED BATTERY AND A FAULTY STARTER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Apr 08, 2021
I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND IT STALLS ON ME. SLOWING DOWN COMING TO RED LIGHT CAR STALLS. HAPPENED 3 TIMES IN 2 DAYS. NO LIGHTS ON THE DASHBOARD OR ANYTHING. I AM DEATHLY AFRAID TO DRIVE IT NOW TOTALLY UNSAFE!
Mar 14, 2021
VEHICLE WILL STALL WHILE DRIVING, BUCKS, JERKS AND SHAKES WHILE ACCELERATING. RPMS RANDOMLY ACCELERATING, NOT PRODUCING ENOUGH POWER TO ALLOW VEHICLE TO GET UP HILL. ENGINE OVERHEATING, ENGINE SERVICE SOON LIGHT FREQUENTLY COMING ON, ESPECIALLY AFTER SITTING OUT IN HOT/COLD WEATHER FOR A WHILE. MY RADIO HAS COMPLETELY JUST STOPPED WORKING, NO SOUND WHATSOEVER. I HAD HIT A DEER BACK IN MARCH OF 2020, TOOK IT TO MY DEALER FOR REPAIR. WHEN I PICKED UP MY VEHICLE I ASKED IF IT WAS STILL 'SHIFTING HARD.' I ASSUMED SINCE MY COMPUTER TO MY CAR WAS JUST DANGLING AFTER THE ACCIDENT I THOUGHT THERE WAS SOMETHING WRONG THERE. BUT APPARENTLY THERE HAS BEEN OTHER COMPLAINTS AS FAR BACK AS 2018. NOW, HERE I AM MONTHS LATER AND AM TERRIFIED TO DRIVE MY CAR. WILL NOT HAVE MY DAUGHTER IN IT, WHICH MAKES IT HARD BEING A SINGLE MOM. TOOK IT TO MULTIPLE DEALERS EXPLAINING THE SITUATION. EVERYONE MADE ME SEEM CRAZY, IT MAGICALLY DIDN'T DO IT FOR THEM. NOW I SEE I AM NOT THE ONLY ONE!
Sep 01, 2020
+ 14 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
18 complaints
I took my car in for a safety recall for the bushing on the transmission. A short time after getting it back my cabin filled with smoke when I used the remote start. I had never had this problem until it came back from the dealer. so I stopped using the remote start! but after that the car's cabin began filling with acrid smoke whenever it idled for more than a minute. It now fills with smoke when sitting at a stop sign or in slow traffic, so i have to open the windows to breathe! On top of that the transmission started slipping in park again! I don't think they actually fixed it. and that they may have caused the smoke problem. there are no warning lights going on. I am [XXX] and on socsec. I need my car to be safe! I have been dealing with this for a while now because I don't trust the dealer now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 25, 2026
I was parking vehicle & noticed from center console burning smoke coming from heater vents & middle console. I turned it off right away, waited a while & it stopped, driving at 60mph a back & forth forward & back hesitation or vibration. Shifting back & forth, No check engine light, but I feel that this vehicle has the recalls that are listed for this same year model & it has never being corrected. I need to bring this vehicle to a Ford dealership to get it checked. I'm in the Madison Wisconsin area, please have this matter taken care ove. 2013 Ford escape 2.0L
Jan 23, 2026
I am really uncertain due to the fact that when I was experiencing problems with this car , ford and other licensed mechanic shops were not able diagnose what was wrong with my car . I was denied service by ford on 2 occasions and by time the car was past a simple fix I was unable to use my extended warranty.
Oct 30, 2022
More times than not, the car is stalling when started. It will stall or near stall when driving. No warning lights come on when this is happening. I have noticed that when the car started doing this, that the controls for the dashboard are now not working properly. For example; when you try to reset the trip milage, it will go through all settings on board and you are not able to reset anything. This has been on going since the odometer has hit 58,000 miles. The stalling of the engine is happening more and more frequently. I have had it to several repair shops, and no one can tell me why, even though they have witnessed it stalling.
Oct 21, 2022
My son was driving up a hill on January 26, 2022 and the car stalled. I called the Ford dealer and they said I had to take it in and pay for the repairs. This is a 2013 Ford Escape and I was reading on the internet that these cars have these problems. My son said there was no warning lights before this happened, it just stalled on a busy, dangerous highway. Thank God he was not hurt. I don't know what else to do. This problem should get taken care of with so many people having the same issue.
Jan 28, 2022
+ 13 more complaints for this component
VEHICLE SPEED CONTROL
17 complaints
The contact owns a 2013 Ford Escape. The contact stated that immediately after driving into a parking space and stopping, the vehicle suddenly experienced unintended acceleration and drove forward over a median curb before crashing into another parked vehicle. During the incident, no injuries were reported and no police report was filed. The vehicle was driven to the home and later towed to the collision center for body repairs to be performed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 33,437.
Oct 11, 2024
When coming to a stop the vehicle suddenly and unexpectedly accelerated making it very difficult to stop. I had to put the vehicle in neutral and turn off the engine. When I restarted the vehicle, the problem no longer existed and has not happened since but this problem could easily cause an accident, resulting in one or more injuries. Have not had the vehicle inspected and likely won't, unless it happens again.
Feb 08, 2023
AFTER ALMOST BEING KILLED WHEN MY CAR JUST STOPPED ACCELERATING AND CHECK ENGINE LIGHT CAME ON IT HAS HAPPENED MORE THAN ONCE, SEVERAL TIMES. DOES SOMEONE HAVE TO DIE BEFORE WE GET THIS FIXED???? I HAVE SEEN 855 COMPLAINTS FOR SAME PROBLEM WITH THE SAME VEHICLE.... I HAVE REPLACED 2 OF THE SAME SENSORS AT METRO FOR SCHENECTADY... WHEN IS THERE GOING TO BE A RECALL FOR MY VEHICLE? THERE ARE NUMOROUS TIMES THIS HAPPENED
Mar 15, 2018
MY CAR WILL SUDDENLY LOSE ACCELERATION WHILE DRIVING. THE ENGINE DOES NOT SHUT OFF, SIMPLY THE GAS PEDAL DOES NOT WORK, EVEN IN NEUTRAL. I DRIFT TO SIDE OF ROAD, RESTART THE CAR AND IT IS OK. REVERSE WORKS FINE WHEN THIS HAPPENS.
Feb 14, 2018
FOR THE LAST TEN MONTHS OR SO, MY VEHICLE HAS BEEN STALLING WHEN PULLING OUT AFTER STARTING (IN BOTH HOT AND COLD ENGINE SITUATIONS); ALMOST ALWAYS INTO TRAFFIC. IT OCCURS AS SERIES OF 3 OR 4 CONSECUTIVE STALLS - HAS ALWAYS RESTARTED. THIS RANDOM STALLING HAS AND CONTINUES TO TAKE PLACE 3 - 6 TIMES A MONTH. THE CLOSEST CALL I EXPERIENCED WAS IN A LARGE ACTIVE PARKING LOT. I DO BELIEVE THIS HAS OFTEN OCCURRED TURNING OUT OF DRIVEWAYS AND PARKING LOTS. I HAVE ADDRESSED THIS WITH THE SAME FORD SERVICE DEPARTMENT ON AT LEAST FOUR OCCASIONS, ONCE HAVING IT TAKEN OVER NIGHT TO INVESTIGATE. ON ALL OCCASIONS, THE RESPONSE HAS BEEN "FAILURE TO REPRODUCE" THE PROBLEM. THE ON BOARD DIAGNOSTICS HAVE BEEN OF NO USE. AS I UNDERSTAND, 2013 (AMONG OTHER) ESCAPES HAVE BEEN RECALLED FOR THIS EXACT ISSUE BUT MY VIN IS NOT INCLUDED IN THE RECALL. THREE DIFFERENT DRIVERS HAVE EXPERIENCED THESE STALLING EVENTS IN MY VEHICLE. WHAT DO I HAVE TO DO??
Feb 03, 2018
+ 12 more complaints for this component
FUEL SYSTEM, GASOLINE
17 complaints
The contact owns a 2013 Ford Escape. The contact stated that there was an abnormal rattling noise and an abnormal fuel odor coming from the vehicle while the vehicle was idling. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was a leak in the fuel line. The mechanic referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 70,000.
Aug 16, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil pressure warning light illuminated. The contact also stated that there was fuel leaking underneath the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel leak was coming from the engine compartment fuel line. The contact was informed that the engine compartment fuel line needed to be replaced. The vehicle was repaired. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,399. The VIN was not available.
Aug 02, 2024
The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, the contact noticed an abnormally strong gasoline odor coming from outside the vehicle. The contact went to check underneath the vehicle and noticed an oil leak coming from the vehicle. The contact also stated that the oil leak had a very strong odor. The contact stated there was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the fuel line. The contact was informed that the fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. Additionally, the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 180,000.
Apr 11, 2024
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to smell a gasoline odor but was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Feb 02, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The overheating warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with general engine failure. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline) for which the VIN was included; however, the vehicle was already repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 60,000.
Nov 20, 2023
+ 12 more complaints for this component
SEAT BELTS
17 complaints
The contact owns a 2013 Ford Escape. The contact stated that the driver’s side front seat belt failed to retract as needed. The vehicle was taken to the dealer and the retractor was replaced under warranty. The failure reoccurred approximately 2 months after the repair. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the retractor needed replacing again. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
Mar 23, 2023
In my 2013 Escape, the driver's side seatbelt would no longer retract back in place on its own- and while driving it would not retract properly, usually staying loose and laying on my lap while buckled. The passenger side seatbelt would not fit snug around the passenger either. Both front seatbelts would not restrain anyone in the event of braking hard. I took it in for repair to Fred Bean's Ford in Exton, PA. It was unsafe to drive the car because both the driver and passenger would fly forward when the brakes were pushed hard- no restraining at all from either seatbelt. The dealership charged me over $1200 to install a new part called a pretensioner in both seatbelts. I saved my receipt.
Nov 26, 2021
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY OR RETRACT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTOR LANDER (1731 W. MAIN STREET, LANDER, WY 82520, (307) 335-3359) AND IT WAS STATED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SEAT BELTS SHOULD BE WARRANTIED FOR THE LIFE OF THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.
Oct 16, 2020
DRIVERS SIDE SEAT BELT DOES NOT RETRACT. AS A RESULT I TESTED IT BY INSERTING THE BUCKLE AND PULLED ON THE BELT QUICKLY/SHARPLY TO DETERMINE IF IT WOULD LOCK UP. WHILE THE PASSENGER SIDE RETRACTS AND LOCKS UP, THE DRIVER SIDE DOES NOT. DON'T BELIEVE THE SEAT BELT WOULD RESTRAIN THE DRIVER IN AN ACCIDENT. MY WIFE DRIVES THE CAR AND SAID THIS BEGAN ABOUT 6 MONTHS AGO. I WAS UNAWARE OF THIS UNTIL RECENTLY.
Jan 01, 2020
SEATBELT FAILS TO RETRACT PROPERLY. THE TENSION ON THE RETURN IS INADEQUATE. IT WILL RETRACT BY PUSHING THE SEAT BELT BACK INTO THE SLOT TO SOME EXTENT BUT NOT FULLY AND CERTAINLY NOT ON IT'S OWN.
Feb 07, 2019
+ 12 more complaints for this component
AIR BAGS,SEAT BELTS
15 complaints
Ford recall 14s21 was performed on this vehicle in 2015. I currently have a DTC b10a2. The code indicates that the restraint control module has failed. I contacted the local ford dealer, Cavalier Ford, and was told that the item was out of warranty. The issue is safety. The representative that I spoke with did not understand that the item that was the focus of the original recall has failed. Based on the original recall, the air bags and belt pretensioner could fail in the event of an accident. The replacement of the original item does not provide long term protection since it has failed again.
Jun 20, 2025
The contact owns a 2013 Ford Escape. The contact stated while on the highway during rush hour driving at 30 MPH, the vehicle behind failed to slow down causing her to crash into the vehicle in front when her vehicle was rear-ended. The contact stated the seat belt's pretensions failed to function, and the air bags failed to deploy. During the impact, the contact hit her head on the steering wheel. In addition, the contact sustained a fractured nose, facial bruises, and neck injuries. An ambulance arrived at the scene and treated the contact then transported her to the emergency room where a MRI and CT scan was performed. The police arrived on the scene and filed a police report. There was damage to the front bumpers and grill and rear of the vehicle, but it was drivable. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). The approximate failure mileage was 99,000.
Jul 18, 2022
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER BUCKLING THE DRIVER'S SEAT BELT. ADDITIONALLY THE DRIVER'S SIDE SEAT BELT ALARM WAS INOPERABLE AND DID NOT CHIME WHEN THE SEAT BELT WAS NOT FASTENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAT BELT SENSOR WAS FAULTY. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000. *BF *JS
Oct 02, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 05, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN
Sep 01, 2015
+ 10 more complaints for this component
SUSPENSION
14 complaints
Purchased this ford escape for our granddaughter with in the last 2 years as a used vehicle and during a recent visit to a local ford dealer for another issue, they noticed the rear subframe crossmember had rust holes across it. Not sure if it is unsafe to drive due to the main structure looks solid. The front and back of the subframe has the rust holes. No other warning signs except a visual inspection. My question is: has there been an issue with this subframe or any other complaints. or is it normal for this part of the vehicle to wear or without warning. PS: I have a photo
Jan 28, 2026
The contact owns a 2013 Ford Escape. The contact stated that while driving at 55 MPH, the rear driver’s side control arm detached from the vehicle. The contact lost control of the vehicle momentarily. However, the contact was able to control the vehicle and pulled over to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the subframe had corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 83,000.
Jun 23, 2025
I would like to alert you to a "near miss" situation regarding my 2013 Ford Escape Titanium automobile which very nearly resulted in a car rollover while driving at 65 mph on the freeway. My wife was driving our 2013 Escape on the freeway. Suddenly, the left rear lower control arm cross support arm assembly Ford Part No. CV6Z*5500*L broke into two pieces. When this happened, the car immediately darted to the right because the left rear tire was no longer pointing straight ahead. Her reaction was to compensate by steering to the left. At that point in time, the car came up on two wheels and very nearly rolled over. After that, the car swerved back and forth until she could stop. It was extremely fortunate that she was in the center lane of a three lane wide freeway when this happened and there were no cars to her immediate right or left. After getting the car stopped she saw that the left rear wheel was clearly pointing in the wrong direction. We had the car towed home and since I generally handle all of my own automotive repairs in my home garage, I jacked the car up and noticed the broken cross support arm assembly. I removed the broken part and examined the failure surfaces. I happen to be a mechanical engineer with 40 years of mechanical design experience and I immediately recognized the classic symptoms of a metal fatigue failure. I have attached a series of photographs documenting the failure. The fracture surface consists of rust along the cracked surface about 2/3 the width of the part and then shinny material where the ultimate failure occurred when the crack propagated across the part on a single load cycle. The vehicle is admittedly 11 years old and it has 177k miles, but it is still in very good condition with very minimal rust. You can see from the photos that the failed part was not the result of rust and other than the fracture surface, the part is generally not rusted. I still have the failed part in my possession.
May 18, 2024
VEHICLE REPEATEDLY MAKES NOISES WHEN MAKING LOW SPEED TURNS, DRIVING OVER BUMPS, OR PRESSING ON THE BRAKES. THE SOUND COMES FROM THE FRONT SUSPENSION.
Mar 18, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND AND THEN SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE "HILL CLIMB ASSISTANCE NOT AVAILABLE" AND "FOUR WHEEL DRIVE NOT AVAILABLE" MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TONE RING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 57,000.
Oct 09, 2018
+ 9 more complaints for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
13 complaints
Always adding coolant, shook on start up, white smoke, eventually completely died which was inspected and had multiple repairs; reconditioned cylinder head, replaced water pump, thermostat and housing, timing belt, headset and head bolts, replace oil filter, fill oil and anti freeze, new battery. Total cost to fix was $3,367.98. The car is available for inspection upon request. Now after paying for all of those repairs, I am once again having the same problem with the car 1.5 years later. There have been no warning lamps either and it’s been going on for over a year and has been serviced for the same reason in the past. There are many other happenings that have happened revolving around failure of the engine system that have significantly affected the safety of myself and others, most recently extreme exhaust that was emitting a gas and burn type smell and the car was shaking heavily at idle.
Apr 09, 2024
This Car has had non-stop coolant problems for years.Constantly looses coolant and low coolant light comes on and have to refill.I replaced coolant bypass valve 7/8/21,and again on 3/22/23.Its ok awhile then starts loosing coolant again.Few days ago low coolant light came on after refilling it just a week ago.This time the engine light came on code p1299,with a message to pull over because my car was overheating and it didn't have any power.
Mar 27, 2024
Losing coolant, engine light came on now vehicle lost exceleration.
Mar 19, 2024
I HAVE A 2013 Ford Escape THAT HAS HAD TO HAVE A NEW TRANSMISSION DUE TO ITS SUDDEN AND UNEXPECTED AND WITH NO WARNING FAILURE. 6000 AT FORD DEALERSHIP. THEN THE PROBLEMS WITH COOLANT STARTED. IT WOULD SUDDENLY START OVERHEATING, AND START STALLING . DROPPED DOWN TO TWO MILE AND HOUR TILL YOU LIMP OFF THE ROAD. HAVE TO CONSTANTLY CHECK IT. WILL BE FINE AND THEN SUDDENLY START LEAKING AGAIN. REPLACED COOLANT CAP, COOLANT OVERFLOW TANK, NEW HOSE FOR COOLANT TANK, COOLANT HOSE THAT INSERTS INTO REAR OF ENGINE, STAND PIPE AND BYPASS VALVE.
Jan 28, 2024
I DRIVE VEHICLE A LITTLE AND IF I STOP THEN WHEN I START CAR IT WILL STALL WHEN I START DRIVING AND I HAVE TO CRANK IT AGAIN AND IT WILL GO A LITTLE AND DIE AGAIN. I PULLED INTO INTERSECTION AND CAR DIED LEAVING ME IN SITTING IN THE HIGHWAY . I ALMOST GOT HIT BY ANOTHER CAR .
Jan 24, 2021
+ 8 more complaints for this component
ENGINE AND ENGINE COOLING,ENGINE
11 complaints
The contact owns 2013 Ford Escape. The contact stated while driving 25 - 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as indented. An independent mechanic was contacted. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The engine was replaced once; however, the failure persisted. The contact related the failure to NHTSA Campaign Number:13V583000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of failure but offered no assistance. The failure mileage was 167,294.
Oct 17, 2025
The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle was consuming an abnormal amount of coolant. Additionally, the contact stated there was an abnormal burning odor coming from underneath the hood. There was no warning light illuminated. The vehicle was towed previously for an engine coolant leak. The vehicle was left parked at a gas station where it was diagnosed by an independent mechanic. The contact was informed that the coolant reservoir was low. The local dealer was not contacted. The vehicle was not repaired. Upon further investigation, the contact related the failure to an unidentified recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Jan 21, 2025
The contact owns a 2013 Ford Escape. The contact stated that upon inspection, the contact became aware that the coolant level was being consumed very quickly. In addition, the contact became aware of an unusual burning odor and saw white smoke coming from under the hood. The vehicle was taken to a local independent mechanic where it was diagnosed that the coolant had leaked into the engine and that the long block needed to be replaced. The local dealer was not contacted. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Oct 08, 2024
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, and the vehicle lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. The contact stated that the failure had become more frequent over the past two years. The contact stated that during the failure the check engine and low coolant warning lights were illuminated. The vehicle was taken to the dealer, who determined there was a crack in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 97,612.
Jul 27, 2023
The contact owns a 2013 Ford Escape. The contact stated while driving 50 MPH, a message that the engine was overheating and would soon shut down was displayed. The vehicle lost motive power and stalled. The contact was able to pull over on the side of the road and checked under the hood and noticed that the coolant level was low. The contact added coolant, and the vehicle operated normally. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V583000 (Engine). The manufacturer was contacted but provided no additional assistance and referred the contact to the NHTSA Hotline. The failure mileage was 123,000.
Jun 23, 2023
+ 6 more complaints for this component
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
10 complaints
The coolant leaks into the engine. I had the coolant container replaced as well as the coolant bypass valve.Coolant still leaks into the engine and container has to be filled every day. It’s unsafe to drive. It stalls. The mechanic says it’s dangerous and to get another car but I can’t. There is a class action for same issue. Coolant leak has destroyed the engine making it unsafe to drive. I can’t afford another car for my kids and I. Mechanic says his mom had same issue with her ford escape and it’s a fatal engine flaw and u safe to drive. This has been a problem since I purchased the car. I finally could afford to get the new container thinking that was the leak problem but it wasn’t. Then the coolant bypass valve broke too. I’ll put the date the repairs were made but this has been a problem with coolant contaminating the engine forever.
Mar 15, 2026
Constant coolant leak and not sure where the coolant is going. Have replaced the reservior, valve cover gasket, cylinder head and valves, coolant level bottle sensor, coolant thermostat, and engine coolant temperature sensor. Check engine light is still on and Coolant is still leaking and engine overheating. Can't find where the leakage is and there is no visible evidence on the floor of the garage. Losing coolant obvious because the level is low ever 2-3 days of highway driving. Car will shut down because of the overheating. Mechanic doesn't know what else to do. Car was purchased on June 4, 2024. Have not received the title or license plates. Tried to return it to the company who sold it to me; however, owner of the company refused to refund my money.
Aug 03, 2024
ENGINE STALLS AT IDLE AND WHEN TAKING OFF FROM INTERSECTION HAS TWO ENGINE CODES P008B P0087 SOMETIMES DESERT A LOT AND SOMETIMES VERY LITTLE
Feb 19, 2021
VEHICLE STALLING AT DIFFERENT TIMES. THERE IS NO CODES WHEN IT HAPPENS AND NO SET TIME. DON'T FEEL SAFE DRIVING THIS VEHICLE AS WE ARE SENIORS AND DON'T WANT TO GET STRANDED SOME WERE! GOING BACK TO MY PERSONAL MECHANIC ON 2/2/21 TO SEE IF THEY CAN FIX THE PROBLEM. I THINK FORD SHOULD FOOT THE BILL AS THIS CAR IS UNSAFE FOR OUR HIGHWAYS.
Jan 31, 2021
I'VE BEEN HAVING PROBLEMS WITH THE COOLANT SYSTEM AND MY VEHICLE HAS BEEN SHUTTING OFF WHILE DRIVING. THERE HAS BEEN A SEVERE LEAK NEAR THE ENGINE AND I DON'T KNOW WHAT OTHER PROBLEMS IT MAY HAVE CAUSED. I ALMOST HAD AN ACCIDENT RIDING INTO TRAFFIC WITH THE CAR SHUTTING OFF IN THE MIDDLE OF DRIVING.
Jan 13, 2021
+ 5 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
10 complaints
Barrings in transmission been failure since I've bought the truck they had a recall on the transmission now I don't see the recall at ford windshield motor just stop working I've only had the car a year
Oct 29, 2024
MY VEHICLE STALLS AND CHUGS. THIS HAPPENS WHILE I'M DRIVING AND STATIONARY.FORD DID HAVE A RECALL FOR A MAP SENSOR MANIFOLD ISSUE BACK IN OCTOBER OF 2014 FOR FORD ESCAPES WITH THIS DESCRIPTION . THE CODE IS P0106 . I AM STRUGGLING TO GET HELP FOR ANY DEALER BECAUSE THERE IS NO LONGER AN OPEN RECALL FOR THIS ISSUE. I COULD BE DRIVING AND MY CAR SHUTS OFF. THIS IS A NIGHTMARE.
Apr 16, 2021
THE TRANSMISSION SHIFT CABLE WORE DOWN AND BROKE OFF SEVERAL FORD ESCAPES ARE ALREADY RECALLED FOR THIS BUT MINE IS NOT ON THE LIST. MY VEHICLE WAS IN MOTION WHEN THIS HAPPENED ON A CITY STREET AND WOULD NOT CONTINUE TO MOVE I HAVE 2 SMALL CHILDREN AND I AM PREGNANT THIS WAS A VERY UNSAFE SITUATION
Jul 31, 2019
HAVING ISSUE WITH ENGINE HARNESS-ALMOST GO INTO ACCIDENT TWICE- MY CAR IS NOT UNDER RECALL HOWEVER ALL OTHER FORD ESCAPES IN 2013 WERE UNDER RECALL FOR ENGINE WIRING/HARNESS. I GOT IT FIXED AT FORD FOR A COST OF $1000.00. 2 WEEKS LATER I WAS TRAVELING TO ANOTHER STATE AND IT HAPPENED AGAIN, ALMOST GOT INTO ACCIDENT DUE TO THIS ISSUE! THIS SHOULD BE INCLUDED IN THE RECALL THAT YOU ALREADY MADE FOR ALL THE OTHER 2013 ESCAPES! CAR WAS MOVING THEN STARTED TO BUCK AND SLOW DOWNM, ALMOST STALL-THEN WOULDNT MOVE, ALL LIGHTS CAME ON...
May 11, 2019
CAR STALLS SOMEWHAT AFTER STARTING UP. RPMS GO TOWARDS ZERO.
Apr 04, 2019
+ 5 more complaints for this component
STEERING,ELECTRICAL SYSTEM
10 complaints
The contact owns a 2013 Ford Escape. The contact stated that after restarting the vehicle, it was discovered that the power steering had failed, and the steering wheel was very difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that steering rack was faulty and needed to be replaced. The vehicle was repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 113,000.
Jul 23, 2024
Steering assist fault light has come on randomly since I bought the car in February of 2022 and just 2 days ago on March 30th 2024 my power steering in my vehicle is starting to go making a God awful sound like someone threw gravel into a wood chipper. I see ford has had a recall out for this once before but ultimately are wiping their hands clean of it. This is ridiculous owning a car that has had this many safety recalls on it.
Apr 01, 2024
Started my car and had no steering with no warning. Thank God I wasn’t driving the car when this happened. Spoke with Ford Dealership and they knew exactly what the issue was. They said it was a malfunction of the rack and pinion steering which they said was common on the 2013 Ford Escape. Cost for Ford Dealership to repair was $2,700.
Jan 17, 2024
My wife and I own a 2013 Ford Escape SE that developed a "Steering Assist Failure" error message on the dashboard. This failure causes the power steering to drop and the steering wheel has to be manually turned. When she drove it, she didn''t know what to do, so she drove it a few blocks to our house and told me about what happened. When I drove it and that happened to me, I put the vehicle back in park and shut the engine off for about 10 seconds. When I turned it back on, the error message went away and I was able to use the power steering without any problems.
Apr 16, 2023
On a few separate occasions beginning in the summer of 2022, my steering wheel has locked up after turning the ignition on. Each time this happened, I had to wait for it to "unlock", which is usually just seconds. However, on January 22, 2023 WHILE DRIVING I received a message on the dashboard that said "steering assist fault" and I had to pull over because the steering wheel was too hard to maneuver, whether it be turning left or right. I felt like it was going to break I had to turn it so hard, and with my entire body. Once I pulled over I turned the car off and let it sit for a couple of minutes and then re-started it. The message went away but the steering was really sloppy, to the point where it felt like I could turn the wheel 180 degrees with the tires barely turning themselves. Once I got home and parked it for the night, I took it to a local mechanic and they were unable to get any messages from it but did discover I'm not the only Ford who has had issues with this message and/or steering. I talked to my Ford dealer and they have heard about the problem with other Fords. I would like someone to check into it because it could become a real liability for Ford if this problem is not resolved. By googling the search terms "ford steering assist failure" I was able to bring up a big forum wherein other Ford owners were complaining of this issue .
Jan 31, 2023
+ 5 more complaints for this component
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
10 complaints
Well I went to start my car after getting gas and it would not start after a few mins it started , but it was trying to lunge forward even though it was in park , after I finally got it going went home and the whole time I smelled gas in my car ? Then I pulled in my driveway and the check engine light was on , had my brother in law do a digital scan on my car and it had PO456 evaporated emissions leak, I don't understand why , I'm scared to drive it now because I don't want to have the cab fill up with gas smell in my car and it's bad for me and my kids
Apr 10, 2023
While merging onto the highway, I got into the right lane. While in motion my car stalled and went from 70 mph to 40 mph almost instantly. There have been many other times of engine stalling that has made me fear to drive this vehicle with my child. I noticed that " engine stalling" and the engine in general have been a common issue specific year make and model while researching this vehicles history. There have also been many major repairs and more needed repairs that will cost more than the vehicles worth. The turbo was recently repaired , water bypass valve , valve cover, spark plugs. With more repairs to be made due to fluids still leaking , and a certified mechanic noting that the catalytic converter will need to be replaced. The repairs done and the repairs needed will greatly cost more than the vehicles worth. I'm asking that you guys take into consideration that im still paying on this vehicle and a single mom who cannot keep putting repairs into a vehicle that i desperaetly need for transportation.
Jul 14, 2022
CAR CUTS OFF WHEN ACCELERATING AFTER A WARM START (CAR HAS BEEN DRIVEN WITH NO PROBLEMS, SITS FOR ABOUT 20 MINUTES AND THEN IS RESTARTED). CAR STARTS EASILY, IS DRIVEN OUT OF A PARKING LOT, BRAKES ARE APPLIED BEFORE PROCEEDING TURNING ON MAIN ROAD, CAR ENGINE CUTS OFF. THIS IS THE SCENARIO EACH TIME. DOESN'T HAPPEN EVERY TIME CAR IS DRIVEN BUT IT IS A CONSTANT SAFETY ISSUE. ALWAYS HAVE TO MAKE SURE NO TRAFFIC IS COMING WITHER WAY BECAUSE CAR HAS TO BE PLACED IN PARK TO RESTART. CAR SHOWS NO CODES WHEN PLACED ON COMPUTER. DEALER SAYS THEY HAVE NEVER HEARD OF THIS RECALL OR PROBLEM. PROBLEM IS INTERMITTENT SO IMPOSSIBLE TO DEMONSTRATE TO DEALER. ONLINE RESEARCH INDICATES MANY PEOPLE EXPERIENCING THIS PROBLEM WITH THIS ENGINE BUT NO SOLUTION AVAILABLE, JUST MANY SUGGESTIONS. SO RESOLUTION IS UNKNOWN.
Feb 09, 2021
I JUST CAME OUT OF A STATE INSPECTION A FEW MONTHS LATER THE ENGINE OVERHEATS AND THE CAR JUST SHUTS OFF. NOW, IF I HAD ONE FORD I WOULD NOT PAY ATTENTION TO THIS, BUT I HAVE MORE THAN ONE AND THE SAME THING HAS HAPPENED. NOW, AT TIMES WHERE THERE'S A RECALL, BUT WHEN THEY HAVE OTHER ITEMS THAT GET FIXED WITHOUT A RECALL, WE NEVER HEAR ABOUT THAT. I KNOW I'M NOT THE ONLY ONE. THIS HAS NEVER HAPPENED ON THIS CAR, BUT MY FORD FOCUS, AND IT HAPPENS AFTER A CAR HAS BEEN IN FOR SERVICE LATELY DURING THE VIRUS WORST FOR SOME REASON. THIS IS A DANGER AND COULD KILL SOMEONE ON A FREEWAY. AS WHEN THE CAR STOPPED ON A RECALL BEFORE. FROM THE DOORS OPENING ON THE FREEWAY TO THIS MESS. FORD NEEDS TO BE INVESTIGATED AT A HIGHER LEVEL. I DO KNOW MY ANTIFREEZE HAS BEEN WATER DOWN AS I FOUND OUT TODAY, UCZ THEIR ORANGE FLUID HAS BEEN DISCONTINUED FOR OVER A YEAR I WAS TOLD.
Jan 12, 2021
MY SUV HAS SUDDENLY LOSS ACCELERATION WHEN PULLING OUT FROM A PARKING SPACE, STOP SIGN AND OUT OF A RESTAURANT PARKING LOT ONTO THE HIGHWAY. IT WILL SPUTTER LIKE IT'S NOT GETTING GAS AND TWO TIMES HAS COMPLETELY CUT OFF WHILE STILL IN DRIVE. I HAVE SMASHED THE GAS PEDAL TO THE FLOOR TO NO AVAIL NOTHING HAPPENED. THE SUV DIDN'T SPEED UP NOR START TO EVEN MOVE FAST. IT WOULD SLOWLY JERK ONTO THE ROAD, AND AS I SAID TWICE HAS CUT OFF ANOTHER TIME IT DID FINALLY GET GAS AND GO. I TOOK IT BACK TO THE DEALERSHIP, BUT NO CODES SHOWED UP ON THE MACHINE THAT ANYTHING WAS WRONG WITH THE SUV. THERE IS DEFINITELY SOMETHING WRONG WITH IT, BESIDES ME BEING NERVOUS TO PULL OUT INTO TRAFFIC WITHOUT GETTING HIT BECAUSE THE SUV WON'T ACCELERATE DOWN THE ROAD. IT HAS ALSO CUT OFF WHILE SITTING IN MY DRIVEWAY IDLE. IT DOES START TO SHIMMER/SHAKE LIKE IT'S NOT IDLED HIGH ENOUGH AND THEN IT JUST CUTS OFF.
Nov 11, 2020
+ 5 more complaints for this component
VEHICLE SPEED CONTROL,ENGINE
10 complaints
THE COOLANT IS LEAKING. IT REQUIRES ME TO FILL IT UP MULTIPLE TIMES WEEKLY. I HAVE ALREADY BEEN TO AN AUTOMOTIVE SHOP TO GET THIS 'FIXED' AND IT HAS CONTINUED TO PERSIST. I CAN'T SEE WHERE IT IS LEAKING. IT DOES NOT END UP ON THE GROUND WHERE I PARK IT. MY COOLANT LEVEL LOW ALERT POPS UP WHEN I AM BOTH ACTIVELY DRIVING AND WHEN I TURN THE CAR ON AT TIMES. THE MAJORITY OF THE TIME IT HAPPENS WHILE ACTIVELY DRIVING ON THE HIGHWAY OR IN THE CITY. THE ACCELERATOR SEEMS OFF. IT HESITATES WHEN TRYING TO ACCELERATE. I HAVE ALSO BROUGHT THIS IN TO AN AUTOMOTIVE SHOP AND THEY THOUGHT IT WAS THE BATTERY. THEY REPLACED MY LESS THAN 1 YEAR OLD BATTERY WITH A BRAND NEW ONE. THE PROBLEM HAS PERSISTED EVEN AFTER BATTERY REPLACEMENT. THIS HAPPENS WHEN THE VEHICLE IS ACCELERATING AND CAN HAPPEN ON ANY ROAD TYPE.
Aug 15, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DEPRESSING THE ACCELERATOR PEDAL AT VARIOUS SPEEDS, THE RPMS WOULD RAPIDLY INCREASE AND THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE COULD BE RELATED TO THE THROTTLE BODY. THE CONTACT WAS GIVEN A COST ESTIMATE FOR THE REPAIR AND WAS ADVISED TO HAVE THE VEHICLE DIAGNOSED AT A LOCAL FORD DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.
Dec 19, 2019
VEHICLE IN MOTION, HIGHWAY AND CITY SPEEDS, ENGINE IS HESITATING AND STALLING WHEN ACCELERATING. 2013 TURBO FORD ESCAPE
Jul 14, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE AND THE LOW COOLANT WARNING INDICATORS ILLUMINATED. THE VEHICLE STARTED TO DECELERATE AND WAS COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE COOLANT CONTAINER WAS HALF EMPTY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Apr 20, 2018
THE WATER HEATER HOSE ON MY 2013 FORD ESCAPE HAS A LEAK IN IT. I CANNOT DRIVE THE CAR UNLESS I FILL UP THE WATER CONSTANTLY WHICH IS NOT POSSIBLE WITH HOW FAR I DRIVE DAILY. IT IS PART NUMBER CV6Z-18472-S I TOOK MY CAR IN ON JANUARY 29, 2018 AND WAS TOLD THERE WERE 162 ON BACK ORDER AND I WOULD RECEIVE IT BY JANUARY 27, 2018. TODAY IS FEB 1 AND I WAS TOLD THE PART WON'T BE READY TILL MARCH 7, 2018 AND I HAVE TO JUST WAIT. NOW THERE ARE ABOUT 3200 OF THIS PART BACK ORDERED. WHY CAN I NOT DRIVE MY CAR FOR A MONTH AND A HALF? IF THERE ARE OVER 3K BACK-ORDERED WHY IS THERE NOT A RECALL?
Feb 01, 2018
+ 5 more complaints for this component
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
9 complaints
STARTING IN MAY OF 2020 MY FORD ESCAPE STARTED STALLING WHILE DRIVING ON THE STREET AS WELL AS THE EXPRESSWAY IT HESITATES IT DOES NOT ACCELERATE THE MOMENT YOU TAP THE ACCELERATOR THE CAR STARTS TO SPUTTER AND THEN COMPLETELY STALLS OUT AND STOPS IN THE MIDDLE OF WHEREVER YOU ARE THE STREET PARKING LOT IT DOESN'T MATTER IT ALSO HAS DONE THIS BACK-TO-BACK MULTIPLE TIMES OCCURRING MAYBE FOUR TO SIX TIMES IN A ROW BARELY ALLOWING ME TO MAKE IT FROM ONE DESTINATION TO THE OTHER. THE ESCAPE ALSO OVERHEATED REPLACED THE COOLANT SENSOR REPLACED THE FUEL REGULATOR AND IT STILL DOES THE SAME EXACT THING. IT JUST DECREASED THE AMOUNT OF TIMES THAT IT WOULD DO IT IN A ROW SO NOW IT DOES IT TO THREE TIMES. IT ALSO STALLS OUT AND DIES WHILE IT STOPLIGHTS MAKING LEFT OR RIGHT TURN AS YOU'RE APPROACHING AN INTERSECTION COMING TO A STOP BARELY HITTING THE ACCELERATOR
Nov 21, 2020
MID-DAY, 91 DEGREES. CAR SHUDDERED REVERSING OUT OF THE DRIVEWAY. NO PREVIOUS PROBLEMS. I WAITED AND CAR IDLED WELL. I LEFT THE NEIGHBORHOOD AND TURNED LEFT INTO TRAFFIC ON A FIVE-LANE ROAD. I LOST ACCELERATION MERGING FROM THE CENTER TURNING LANE. THE VEHICLE REVVED, GETTING FUEL, BUT THERE WAS NO FORWARD MOVEMENT, NO SHUDDERING, NOTHING. I MOVED THE VEHICLE INTO "SPORT" MODE, IN CASE I HAD BUMPED THE SELECTOR, BUT IT MADE NO DIFFERENCE. TRAFFIC HONKED AND SWERVED AROUND ME. I WAS ABLE TO GET INTO THE RIGHT LANE WITH MY HAZARD LIGHTS ON. MY CAR SHUDDERED OFF, COMPLETELY AND I LOST POWER STEERING JUST AS I COMPLETED THE MANEUVER. I RESTARTED MY VEHICLE AND THE VEHICLE SHUDDERED TO A SIDE-STREET, WHERE I IDLED FOR FIVE MINUTES AND CALLED FOR ASSISTANCE. ASSISTANCE WAS GOING TO TAKE A LONG TIME AND I SUFFER FROM A MEDICAL CONDITION THAT MAKES ME FRAGILE IN THE HEAT. I TESTED THE VEHICLE ON THE SIDE STREETS AND IT PERFORMED. I WAS ABLE TO GET THE VEHICLE HOME SLOWLY.
Jul 09, 2019
DRIVING TO WORK ONE MORNING IN A 40 MPH ZONE, ABOUT 1.5 MILES, WARNING LIGHTS APPEARED AND STATED THAT THE VEHICLE WAS OVERHEATING AND TO PULL OVER SAFELY. THE TEMPERATURE GAUGE HAD SHOT UP TO H FOR HOT. THE VEHICLE IMMEDIATELY SLOWED DOWN, REGARDLESS OF PRESSING THE GAS. I WAS ABLE TO PULL OFF OF A US HIGHWAY AND FIND A SAFE PLACE TO PARK JUST A SHORT DISTANCE. THE VEHICLE NEEDED TO BE TOWED TO THE DEALER.
Dec 03, 2018
INITIALLY I HAD BEEN HAVING ISSUES WITH THE ENGINE LIGHT COMING ON AND OFF. INITIALLY WHEN I TOOK THE VEHICLE TO BE LOOKED AT, BY THE HUNT FORD IN LA PLATA, MD. THEY CHANGED THE OXYGEN SENSOR. SO THE LIGHT WENT OFF. THEN A FEW MONTHS LATER IN 2016 THE LIGHT CAME BACK ON. EVENTUALLY I STARTED DRIVING ON ROUTE 5 NORTH AND HEARD A 'POP' NOISE IN THE ENGINE AREA. THE VEHICLE STARTED TO LOSE ACCELERATION AND WOULD HESITATE. THEN EVENTUALLY MY CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING. PRIOR TO THE ENGINE LIGHT BLINKING THE CAR BEGIN TO MISFIRE, HESITATE WHEN TRYING TO ACCELERATE, AND THE ENGINE WOULD OVERHEAT FROM TIME TO TIME PREMATURELY. THE CAR WOULD SOMETIMES STALL AND MISFIRE WHEN TRYING TO ACCELERATE OR WHEN SITTING IDLE. WHEN I LOOKED ONLINE IT SHOWS A RECALL FOR THESE SPECIFIC ISSUES FOR THE SAME MAKE, MODEL & YEAR, BUT NOT FOR MY SPECIFIC ENGINE LITER. FOR EXAMPLE, IT SHOWS THE ENGINE OVERHEATING, MISFIRES AND ENGINE WIRING SPLICES MAY CAUSE STALL FOR 2013 FORD ESCAPES BUT ONLY FOR 1.6L. MY CAR IS EXPERIENCING VERY SIMILAR ISSUES AS THOSE LISTED UNDER THE RECALL, BUT MY ENGINE IS A 2.0L. SO WHILE ON MY WAY HOME FRIDAY, 10/27/2017, I STARTED TO HAVE ISSUES WITH MY VEHICLE. I WAS TRAVELING ON PENNSYLVANIA AVE TOWARDS DC, WHEN I REACHED AN INTERSECTION (SOUTHERN AVE), AND THE CAR STARTED TO JERK AND THEN THE ENGINE LIGHT STARTED BLINKING. AT ONE POINT I BEGAN TO SEE WHITE SMOKE ONCE THE ENGINE LIGHT STARTED TO BLINK, AND SMELLED FUMES. NOT TOO LONG AFTER THAT BEGAN TO OCCUR, I MAKE A U-TURN AT THE LIGHT AND PULLED OVER IN FRONT OF THE FUNERAL HOME. BEFORE I WAS PULLED OVER ON THE SIDE OF THE ROAD (WHILE MAKING THE U-TURN) THE CAR STARTED TO MISFIRE AND STALL. SO I TURNED THE ENGINE OFF, AND CALLED AAA TO HAVE IT TOWED. A FEW DAYS LATER I HAD A MECHANIC COME AND RUN A DIAGNOSTIC ON THE VEHICLE AT THE HOME. I HAVE ATTACHED A COPY OF THEIR REPORT.
Nov 02, 2017
INITIALLY I HAD BEEN HAVING ISSUES WITH THE ENGINE LIGHT COMING ON AND OFF. INITIALLY WHEN I TOOK THE VEHICLE TO BE LOOKED AT, BY THE HUNT FORD IN LA PLATA, MD. THEY CHANGED THE OXYGEN SENSOR. SO THE LIGHT WENT OFF. THEN A FEW MONTHS LATER IN 2016 THE LIGHT CAME BACK ON. EVENTUALLY I STARTED DRIVING AND HEARD A 'POP' NOISE IN THE ENGINE AREA. THE VEHICLE STARTED TO LOSE ACCELERATION AND WOULD HESITATE. THEN EVENTUALLY MY CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING. PRIOR TO THE ENGINE LIGHT BLINKING THE CAR BEGIN TO MISFIRE, HESITATE WHEN TRYING TO ACCELERATE, AND THE ENGINE WOULD OVERHEAT FROM TIME TO TIME PREMATURELY. THE CAR WOULD SOMETIMES STALL AND MISFIRE WHEN TRYING TO ACCELERATE OR WHEN SITTING IDLE. WHEN I LOOKED ONLINE IT SHOWS A RECALL FOR THESE SPECIFIC ISSUES FOR THE SAME MAKE, MODEL & YEAR, BUT NOT FOR MY SPECIFIC ENGINE LITER. FOR EXAMPLE, IT SHOWS THE ENGINE OVERHEATING AND ENGINE WIRING SPLICES MAY CAUSE STALL FOR 2013 FORD ESCAPES BUT ONLY FOR 1.6L. MY CAR IS EXPERIENCING THE SAME EXACT ISSUES AS THOSE LISTED UNDER THE RECALL, BUT MY ENGINE IS A 2.0L. AT ONE POINT I BEGAN TO SEE WHITE SMOKE ONCE THE ENGINE LIGHT STARTED TO BLINK, AND SMELLED FUMES. NOT TOO LONG AFTER THAT BEGAN TO OCCUR I PULLED OVER TO THE SIDE OF THE ROAD AND THE CAR STARTED TO MISFIRE AND STALL.
Oct 27, 2017
+ 4 more complaints for this component
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
8 complaints
While driving the engine seems to "go out" which is a risk to the driver, passengers, and other motorists near by because it is not expected and can happen anywhere (two lane road, major highway, while turning, etc.). You are able to press the gas and hear the engine but the car does not move - it acts as if it were in neutral. There are no safety or warning lights on the dashboard before or during this issue meaning that there is no way for the driver to prepare. There have been times where I was able to pull off the road and restart the car to temporarily remedy the issue but safe and accessible pull offs are not always available (bride, two lane road,etc). I travel with small children and there is a fear that if this continues to happen it can result in fatal consequences. In addition to the safety issue mentioned above there is a perpetual leak coming from the engine. This has progressively gotten worse and after speaking with a representative at Ford they named off a few "possible" causes but were unable to make a definitive decision. I was also informed that the issues that I am experiencing were not unique to just my vehicle but many Ford Escape 2013's in the area that had come to the dealership for guidance and help. While I have stated that the issue occurred in 2013 - it is still happening and continues to get worse.
Jul 09, 2025
I HAVE A 2013 FORD ESCAPE SE, 1.6 L AND RECENTLY IT WILL ACT LIKE IT IS NOT IN GEAR WHEN DRIVING, THE ENGINE WILL NOT REVE UP, NOTHING HAPPENS WHEN PRESSING GAS PEDAL. ON OCCASION SHE SAID THE BATTERY LIGHT AND OIL LIGHT WOULD COME ON WHEN IT DOES THIS. SHE TURNS OFF IGNITION, RESTART AND IS FINE TILL NEXT TIME. BECOMING MORE FREQUENT. HAPPENS AT ALL SPEEDS.
Mar 20, 2021
MY ESCAPE ALL OF A SUDDEN COMPLETELY STOPPED ACCELERATING IN THE MIDDLE OF DRIVING TOOK IT TO A FORD DEALER THEY SAID THERE WERE NO CODES THE 2013 FORD ESCAPE 2.0 WAS RECALLED FOR THE SAME REASON!!! YOU NEED TO RECALL THE 1.6 FORD ESCAPE ECOBOOST MY CAR LITTERLY DID WHAT THE RECALL SAID WAS HAPPENING
Jun 20, 2019
CAR ECELERATES ON ITS ON, TRANSMISIN JERKS WHEN U PUT IT IN GEAR AFTER DISENGAGING THE HAND BREAK, ROLLING WHILE IN PARK WITH ENGINE OFF, TRANSMISSION JERKS WHEN CHARGING FROM 1ST TO 2ND GEAR ESPECIALLY WHEN PULLING A HILL. BRAKES NOT HOLDING PROPERLY; I ALMOST ROLLED BACK INTO A CAR TODAY. CHECK ENGINE LIGHT RANDOMLY COMES ON & STAYS ON. OMW TL THE SHOP TO HAVE A DIAGNOSTIC DONE IT GOES BACK OFF.
Feb 01, 2019
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD
Sep 04, 2014
+ 3 more complaints for this component
EXTERIOR LIGHTING
7 complaints
The contact owns a 2013 Ford Escape. The contact stated while driving approximately 40 MPH, the headlights turned off independently. The contact was able to manually turn on and turn off the headlights to see the roadway. The contact stated that the failure was a recurring failure. The contact was using the high beam headlights instead of the low beam headlights. The contact stated that while switching from high to low beam the headlights shut off. The contact stated that the headlights flickered before shutting off. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 138,000.
Dec 11, 2024
I HAVE A FORD 2013 ESCAPE. IT FIRST STATRED HAVING PROBLEMS WITH THE HEADLIGHTS KEEP BLOWING. I HAD TO REPLACE 4 IN THE PASS 2 YEARS. NOW THE BACK BRAKE LIGHTS KEEP SAYING FAULTY. THE BULB POPS OUT . I HAVE TO PUSH IT BACK INTO PLACE. THEN ITS OUT AGAIN. NOW THE NAVIGATION SYSTEM IS FAULTY . PLUS THE TRANS MISSON IS FAULTY OR EVERYTIME I SHIFT THE GEAR INTO DRIVE IT CUTS OFF. I HAVE TO PUT IT TO NEUTRAL AND THEN IT MOVES. WHEN I GET TO THE SPEED 50 OR 60MPH THECAR TREMBLES. IM AFRAID THAT I MAY WRECK.
Jan 06, 2021
HID HEADLAMP SHUTTERS STICK IN HIGH BEAM POSITION IN COLD WEATHER. FORD ONLY SELLS COMPLETE HEADLIGHT ASSEMBLIES, AS THE SOLENOID THAT CONTROLS THE SHUTTER IS SEALED INSIDE THE HOUSING AND NOT ACCESSIBLE. THE DESIGN DROPS THE SHUTTER WHEN THE SOLENOID IS ACTIVATED FOR HIGH BEAMS AND THE RETURN SPRING(?) IS APPARENTLY NOT STRONG ENOUGH TO COUNTERACT GRAVITY AND GET THE SHUTTER BACK TO THE RAISED LOW BEAM POSITION FOR PROPER LIGHT CUTOFF. THE RESULT IS THAT HIGH BEAMS STAY ON AND HAVE THE POTENTIAL TO BLIND ONCOMING DRIVERS, CREATING A SAFETY HAZARD. FORD HAS SO FAR REFUSED TO WARRANTY THE ISSUE AND EXPECTS THE CUSTOMER TO COUGH UP $1300 LIST PRICE PLUS LABOR PER HEADLAMP ASSEMBLY TO GET THE ISSUE FIXED.
Mar 08, 2018
VEHICLE INFO CENTRE INDICATED A BRAKE LIGHT MALFUNCTION. ALL 3 BRAKE LIGHTS WERE INOPERATIVE. PERSONALLY CHECKED FUSE WHICH WAS NOT BLOWN AND CONTACTED SAM GALLOWAY FORD IN FORT MYERS FOR SERVICE APPOINTMENT. WAS TOLD ONLY A BULB WAS BURNT & THAT ALL BULBS WERE NON-FUNCTIONAL BECAUSE OF "XMAS TREE EFFECT". I FIND IT UNSAFE FOR A VEHICLE TO LOOSE ALL BRAKE-LIGHT FUNCTIONALITY BECAUSE 1 BULB IN THE CIRCUIT EXPIRES. THIS IS EXCEPTIONALLY DANGEROUS WHEN DRIVING AT NIGHT; WHICH IS WHAT HAPPENED HERE. I WOULD LIKE TO KNOW IF THIS IS A FACTUAL SITUATION WITH THIS VEHICLE. *TR
Mar 04, 2015
THE CAR HAS HID HEADLIGHTS. THESE LIGHTS USE A "SHUTTER" TO CUT OFF THE LIGHT ON "LOW BEAM". THE "SHUTTER" IS STUCK AND DOES NOT RAISE TO OBSCURE THE LAMP IN "LOW BEAM" LEAVING THE LAMP ON "HIGH BEAM" WHENEVER THE HEADLAMPS ARE ON. OUR ESCAPE HAS THIS PROBLEM ON THE DRIVERS SIDE RESULTING IN MANY FLASHES FROM ONCOMING DRIVERS. THIS IS A CLEAR SAFETY PROBLEM AS IT IMPAIRS THE VISION OF ONCOMING TRAFFIC AND WE HAVE NO CONTROL OVER IT. FORD WILL NOT RECOGNIZE THIS AS A SAFETY ISSUE. THEY WILL ONLY REPAIR IT IF IT FALLS IN THE 3 YR. 36,000 MILE WARRANTY. I HAVE FOUND INCIDENTS ON THE INTERNET GOING CLEAR BACK TO 2005 ON FORD FOCUS CARS WITH SAME PROBLEM. *TR
Feb 01, 2015
+ 2 more complaints for this component
POWER TRAIN,FUEL/PROPULSION SYSTEM
7 complaints
Unknown
Apr 26, 2022
THIS SEEMS TO BE AN INTERMITTENT PROBLEM BUT THE VEHICLE WILL STALL WITH NO WARNING ON ACCELERATION (IN MOTION). THE VEHICLE WILL START AGAIN AND THIS CAN HAPPEN SEVERAL TIMES IN A ROW. NO CHECK ENGINE LIGHT VISIBLE WHEN THIS HAPPENS. FORD SERVICE HAS NO IDEA WHAT IS CAUSING THIS AS WE HAVE DESCRIBED THIS PROBLEM TO THEM SEVERAL TIMES.
Mar 10, 2021
WHILE DRIVING WHEN I STOP THE CAR BEGAN STALLING. I WOULD HAVE TO BUY THE CAR IN PARK AND START IT. I WOULD THEN HAVE TO PUT THE CAR IN NEUTRAL PRESS ON THE GAS AND PUT THE CAR IN DRIVE TO BE ABLE TO MOVE. NOW WHEN I START THE CAR AND PUT THE CAR IN GEAR (FORWARD OR REVERSE) THE CAR STALLS.
May 13, 2019
MY CAR WILL STOP WHILE I AM DRIVING IT.. THE ENGINE LIGHT GOES ON THE CAR SHAKES AND THE LIGHT FLASH... THIS IS DANGEROUS.
Jan 19, 2019
WHILE ACCELERATING VEHICLE ON A HIGHWAY ON RAMP,STUDDERED, ACTED LIKE ISSUES GOING FROM 1ST GEAR TO 2ND GEAR. UNKNOWN IF POWER TRAIN ISUE OR FUEL/ENGINE ISSUE. WAS LOOKED AT BY SHOP SAME DAY PROBLEM WOULD NOT REOCCUR..
Aug 23, 2017
+ 2 more complaints for this component
POWER TRAIN,UNKNOWN OR OTHER
6 complaints
My wastegate solenoid in my turbo is over-boosting. I have replaced it once and it’s still an issue. I also am leaking coolant heavily. Ive seen 2013 ford escapes engine’s like mine have recalls stating 1.6L Engine Overheating & Fire Risk: A major recall involved 1.6L engines where a cylinder head cup plug could fail, causing coolant loss and potential fire. Another recall addressed fuel lines that could leak, causing fire risks. I’ve looked on Carfax, NHTSA.gov, and Ford.com to see if my car has the recall alert and it says it does not but I have the same exact issues.
Jan 27, 2026
Shifter bushing is worn out and broken not allowing the vehicle to go into gear and lock to that gear. I was parked during this time but it didn't allow my car to go into park without force so wasn't sure if the car would rollback. I mentioned the open recall on certain models to Ford and was confirmed that the issue is re-occurring in multiple Ford Escape, Focus, and Fusion models to date. The vehicle has been repaired for the same open recall (18S20) but paid for by out-of-pocket expenses. There were no warning or indications that the vehicle had this issue the issue happened once on Saturday, October 30, 2021.
Nov 05, 2021
TRANSMISSION HAS GONE OUT. *TR
Jun 18, 2020
CAR HAD PROBLEMS SHIFTING. TRANSFER CASE WAS REPLACED. AFTER ABOUT 3 MONTHS, THE CAR HAD PROBLEMS SHIFTING AGAIN. A TRANSMISSION FAILURE WARNING CAME ON THE SCREEN AND THE CAR WOULDN'T SHIFT. THE SHIFTING PROBLEM OCCURRED COMING OUT OF PARK AND THEN BETWEEN 2 AND 3 GEAR. THEN, THE TRANSMISSION WOULD NOT PAST 3RD OR 4TH GEAR. THE TRANSMISSION FAILURE WARNING CAME ON WHILE THE CAR WAS IN MOTION ON THE HIGHWAY WHILE GOING 50MPH. I WAS APPROXIMATELY 20 MILES FROM HOME AND ALMOST DIDN'T MAKE IT.
Oct 28, 2018
ON WED AUGUST 22ND, 2018, I WAS RUNNING ERRANDS. I LEFT A STORE, ENTERED MY 2013 FORD ESCAPE TITANIUM, AND BEGAN TO SLOWLY BACK OUT OF MY PARKING SPACE. AFTER BACKING OUT OF THE SPACE, I PUT THE SHIFTER INTO D AND BEGAN TO TRY TO DRIVE FORWARD, BUT MY VEHICLE INSTEAD CONTINUED TO ROLL BACKWARDS. I IMMEDIATELY PRESSED MY BRAKE PEDAL, WHICH STOPPED IT FROM ROLLING BACKWARDS, AND PUT THE SHIFTER INTO P. THOUGH MY VEHICLE SHOWED THAT IT WAS IN PARK, IT CONTINUED TO ROLL BACKWARDS IF I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO REVERSE MY CAR DOWN THE PARKING LOT AND BACK INTO A PARKING SPACE AT THE END OF THE LOT. ALL THE WHILE, MY 2013 ESCAPE SHOWED THAT IT WAS IN PARK. I TURNED MY VEHICLE OFF, BUT HAD TO ENGAGE THE EMERGENCY BRAKE TO ENSURE THAT IT WOULD NOT CONTINUE ROLLING BACKWARDS. WHEN I TRIED TO TURN THE VEHICLE BACK ON A MINUTE LATER, I WAS NOT ABLE TO PUSH THE BRAKE PEDAL DOWN. IT BECAME LOCKED, AND I COULDN'T TURN THE ENGINE ON, SHIFT, OR DO ANYTHING EXCEPT TURN PRESS THE IGNITION BUTTON TO TURN ON/OFF THE RADIO/AC/LIGHTS/ELECTRICAL, ETC. (DURING THIS WHOLE TIME, THERE WAS NEVER ANY WARNING LIGHTS LIT OR ANY INDICATION AT ALL THAT A PROBLEM WAS ABOUT TO OCCUR OR CURRENTLY OCCURING.) I HAD IT TOWED TO THE NEAREST FORD DEALERSHIP, WHERE THEY CONFIRMED THAT IT WAS THE SHIFTER ASSEMBLY/CABLE THAT BROKE, WHICH IS THE EXACT ISSUE IN THE RECALL FORD ISSUED ON OVER 500,000 2013 FORD ESCAPES IN JULY 2018. HOWEVER, DESPITE MY VEHICLE HAVING THE EXACT MECHANICAL FAILURE AS DESCRIBED IN THE RECALL NOTICE, I WAS TOLD BY FORD WHEN I CONTACTED THE MANUFACTURER DIRECTLY, THAT MY VEHICLE WAS ASSEMBLED AT A PLANT THAT HAS NOT BEEN ADDED TO THE RECALL. OBVIOUSLY THIS ISSUE IS MORE VAST AND WIDESPREAD THAN FORD IS WILLING TO ADMIT. BECAUSE MY ESCAPE IS FROM A FACTORY THAT HASN'T BEEN ADDED TO THE RECALL YET, FORD REFUSES TO COVER THE COST OF REPAIRS. THIS IS INCREDIBLY FRUSTRATING.
Aug 25, 2018
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE,ENGINE
6 complaints
The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that a cylinder was overheating. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mar 12, 2025
The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from under the hood of the vehicle onto the engine. The check engine warning light was illuminated. Additionally, the vehicle would overheat occasionally with a message to pull over, stop, turn off the vehicle, and allow the engine to cool down. The contact was informed by the dealer that the failure was related to NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline) and 13V583000 (Engine) however, the VIN was not included. The vehicle was not repaired. The failure mileage was unknown. Case number [XXX} INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mar 07, 2022
Vehicle will not start after fueling. Takes up to 20 minutes delay to start vehicle after filling tank with fuel. Not a single incident. Has happened every time I have fueled the vehicle over the course of several months. Mechanic stated it is an emissions problem with this model vehicle, but there is no recall issued.
Jun 23, 2021
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE VEHICLE WOULD SHUT OFF AFTER THE ENGINE WARMED UP. THE CONTACT WAS ABLE TO REV THE ENGINE AND MOVE THE VEHICLE OFF THE ROAD. THE CONTACT PARKED THE VEHICLE AND ALLOWED IT TO COOL OFF BEFORE RESTARTING THE ENGINE AND RESUMING NORMAL OPERATION. GOLF MILL FORD (9401 N MILWAUKEE AVE, NILES, IL 60714, (800) 821-7659) STATED THAT THERE WERE NO RECALLS AND QUOTED $180 CHARGE FOR DIAGNOSTIC TESTING. AN INDEPENDENT MECHANIC CONFIRMED THAT THE FAILURE MAY BE DUE TO THE ELECTRONIC FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 85,000.
Oct 30, 2019
MY 2013 FORD ESCAPE STALLED TWICE WHILE GOING SLOW ON A LOCAL ROAD IN JULY OF THIS YEAR. AFTER THE SECOND STALL (A WEEK APART) I BROUGHT IT IN FOR SERVICE (LEVITTOWN FORD) AND THEY COULD NOT FIND NOR RECREATE THE PROBLEM (THEY HAD IT 4 DAYS). IT STALLED AGAIN TWICE ON SUNDAY OCTOBER 13, 2013, ONCE GOING THROUGH THE EZ PASS LANE AT THE VERRAZANO BRIDGE AND AGAIN ABOUT 45 MINS LATER ON A SECONDARY ROAD IN NJ, AGAIN GOING SLOW (UNDER 15 MPH). WE REPORTED THIS TO LEVITTOWN FORD SERVICE AND ALSO TO CORPORATE. THE SERVICE DEPARTMENT TOLD ME THAT WHEN IT HAPPENS AGAIN WE SHOULDN'T RESTART THE CAR AND CALL FOR FORD ROADSIDE ASSISTANCE. CORPORATE HAS NOT RETURNED MY CALL. WE ARE CONCERNED THAT WE MAY GET REAR ENDED IN A SERIOUS ACCIDENT IF THE CAR STALLS AGAIN AND THE CAR / TRUCK BEHIND US DOESN'T STOP IN TIME (E.G. HARRY CHAPIN ON THE LIE) I DON'T BELIEVE THE BREAK LIGHTS WOULD GO ON SINCE THE CAR COMPLETELY SHUTS OFF. WE TRANSPORT OUR TWO GRANDCHILDREN TWO DAYS A WEEK FROM SCHOOL / NURSERY SCHOOL AND ARE EXTREMELY CONCERNED. IS THERE ANYTHING WE CAN DO? *TR
Oct 24, 2013
+ 1 more complaint for this component
SERVICE BRAKES,ENGINE
6 complaints
My 2013 ford escape has electrical problems, the biggest issue the gears are jumped. I put it on drive and it gets stuck and then it slows down no power to engine.
Jun 29, 2022
HEAT GAUGE GOES TO NORMAL BUT LITTLE TO NO HEAT. AIR CONDITIONER HAD TO BE REPAIRED BY MIKE BASS FORD SHEFFIELD OHIO I HAVE CHANGED ROTORS ,CALIPERS AND BRAKE PADS 2 TIMES IN 2 YEARS AND 8000 MILES I PURCHASED THE CAT 09/28/2017 WITH 30849 MILES
Dec 27, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE REVVED HIGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN TO BRIARWOOD FORD (7070 E MICHIGAN AVE, SALINE, MI 48176, (734) 429-5478) TO BE DIAGNOSED, BUT THEY WERE ALSO UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000.
May 20, 2019
VACUUM PUMP SEIZED UP CAUSING THE BOLT CONNECTING IT TO THE CAMSHAFT TO SHEAR OFF AND DAMAGE THE TURBO'S AND ENGINE. THIS HAPPENED WHILE GOING 70 MPH ON A FREEWAY. I HAD TO USE EVASIVE ACTION TO GET IT OFF THE ROAD.
Sep 22, 2017
CATASTROPHIC LOSS OF BRAKING AT 65 MPH ON HIGHWAY WITHOUT WARNING. SATURDAY EVENING APRIL, 29, 2017 ON I-85 SOUTHBOUND WHILE SLOWING FROM 65 MPH TO EXIT AT SOUTH HILL, VA DRIVER (DAUGHTER) APPLIED BRAKES AND HAD NO POWER ASSIST. THIS PRODUCED A PEDAL THAT WAS STIFF AND HER ENTIRE BODY WEIGHT HAD TO BE USED TO CAUSE ANY SLOWING. THE VEHICLE WAS STOPPED USING THE GRADE OF THE RAMP AND E BRAKE. THE VEHICLE HAD NO WARNING LIGHTS OR INDICATIONS OF FAILURE. AFTER TOWING IT HOME SUNDAY APRIL 30TH IT WAS TAKEN TO THE DEALERSHIP. THEY DIAGNOSED A VACUUM PUMP FAILURE. THE VACUUM PUMP BEING SOLELY RESPONSIBLE FOR THE BRAKING SYSTEM CAUSES IMMEDIATE LOSS OF BRAKING ON FAILURE. THE FAILURE WAS CAUSED BY CONDITIONS SIMILAR TO THOSE PRESENT IN THE BELT DRIVEN VACUUM PUMP ON 2011-2012 FORD F-150 ECOBOOST. SEVERAL DAYS LATER WHEN THE DEALERSHIP ATTEMPTED TO FIX THE VACUUM PUMP THEY FOUND THAT THE FAILURE CAUSED THE CAM CORE COUPLER TO SHEAR. THIS ALLOWED METAL SHARDS INTO THE OIL WHICH THEN CARRIED THEM TO THE ENGINE AND TURBO DAMAGING BOTH. THE DEALERSHIP CAME BACK WITH AN ESTIMATE OF $6000 FOR JUST THE REPAIRS WITH A NEW ENGINE, HOWEVER THEY INFORMED US THAT THE TURBO NEEDED TO BE REPLACED AS WELL DUE TO THE DAMAGE. WORKERS AT THE DEALERSHIP REPORTED THAT THE COST TO FIX THE CAR FAR OUTSTRIPPED THE RESIDUAL VALUE. MILEAGE FAILURE WAS 60,921. DUE TO THE 921 MILES FORD HAS THUS FAR REFUSED TO CONSIDER ANY RECONCILIATION. AFTER EXTENSIVE RESEARCH WE HAVE FOUND THAT THIS FAILURE IS COMMON AMONG ECOBOOST ENGINES AND MAY BE MORE PREVALENT THAN IMMEDIATELY EVIDENT. A BRAKING FAILURE OF THIS MAGNITUDE COULD EASILY CAUSE SERIOUS INJURIES OR FATALITIES. IN THE CASE OF MOST WRECKS INVOLVING PRIVATELY OWNED VEHICLES THOROUGH INVESTIGATION OF CAUSE IS UNCOMMON. IF THE OCCUPANTS WERE UNABLE TO RECALL OR COMMUNICATE THE CAUSE OF THE WRECK DUE TO INJURY OR DEATH IT WOULD GO UNREPORTED.
Jun 05, 2017
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM
6 complaints
TRANSMISSION BEGAN FAILING APPROXIMATELY SEPTEMBER/OCTOBER 2018, JUST OVER 75,000 MILES AND AFTER THE EXPIRATION OF THE WARRANTY. THE TRANSMISSION WAS REBUILT IN JANUARY 2019 @ A COST OF $3300.00. THE ELECTRICAL CONTROLS (RADIO & HVAC) ON CONSOLE AND DASHBOARD HAVE A SHORTAGE AND GO OUT REGULARLY. I POINTED THIS SHORTAGE OUT WHEN THE VEHICLE WAS PURCHASED AND I WAS TOLD IT WAS FIXED WHEN I CAME TO PICK IT UP.. THERE ARE ALSO ISSUES WITH THE BATTERY. I REPLACED THE BATTERY IN NOVEMBER 2018 WITH A FORD BATTERY. 4 MONTHS LATER, IN FEBRUARY 2019 IT FAILED TO START DUE TO EXCESSIVE LEAKAGE WITH CORROSIVE EXPOSURE. FORD CROSSROADS REPLACED IT AT THAT TIME (2019) WITH ANOTHER NEW FORD BATTERY AND ON SEPTEMBER 10, 2020 THE BATTERY FAILED AGAIN. MECHANIC HAD TO CLEAN UP THE IRREGULAR CORROSION ON THE BATTERY AND THE POSTS. DOCUMENTATION IS NOT AVAILABLE AT THE TIME OF THIS POST BUT CAN BE RETRIEVED IF REQUESTED.
Sep 10, 2020
THE VEHICLE STUTTERS AND DIES UPON RESTART; AFTER BEING HEAT SOAKED FROM A LONG DRIVE (HIGHWAY FOR A HOUR). VEHICLE THROWS RANDOM CODES RELATED TO PCM DOES NOT DO SO CONSISTENTLY. APPEARS TO BE A PROBLEM WITH WIRES RELATED TO PCM
Oct 01, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO PARK THE VEHICLE, THE GEAR SHIFTER FAILED AND REMAINED IN NEUTRAL. THE CONTACT WAS UNABLE TO RELEASE THE SHIFTER OUT OF NEUTRAL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFTER CABLE FAILED. THE SHIFTER CABLE WAS REPLACED. THE CONTACT ALSO ADVISED THAT THE BATTERY HAD TO BE REPLACED BECAUSE THE NAVIGATION SCREEN REMAINED ON DUE TO THE GEAR FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Sep 30, 2019
CARS TRANSMISSION FAILED WITH ONLY 33,000 MILES ON THE CAR! I THINK THERE IS AN ELECTRICAL PROBLEM WITH THE CAR BECAUSE THE BATTERY AND THE INTERNAL COMPONENTS FAILED AT THE SAME TIME! BOTH TIMES I WAS DRIVING THE CAR AND MOVING FORWARD WHEN THE CAR STALLED OUT BOTH TIMES, THE SECOND TIME I HAD JUST LEFT FORD WITH THE VEHICLE AND THEY SAID IT WAS FIXED WHEN IT STALLED OUT AGAIN IN FORWARD MOTION, THIS TIME I HAD THE CAR TOWED BACK TO FORD AND IT'S BEEN SITTING THERE SINCE APRIL 13TH AND TODAY IS MAY 1ST AND FORD HAS NOT RESPONDED BACK TO ME TO RESOLVE THE ISSUES WITH THE CAR? I HAD THE CAR TOWED TO A TRANSMISSION PLACE ON 4/30/2019 THAT IS ONLY CHARGING ME $3,100 FOR A REBUILT TRANSMISSION WITH A 2 YEAR 24,000 MILE WARRANTY AND FORD WANTED $7,400 TO PUT A REBUILT TRANSMISSION IN THE CAR? HMMMMM WHAT WOULD YOU DO? CUSTOMER SERVICE AT FORD IS SLOOOOOOW TO SAY THE LEAST? IT'S BAD ENOUGH I'VE GOT A CAR WITH ONLY 33,000 MILES ON IT AND WITH AN INTERNAL TRANSMISSION ISSUE AND THAN FORD WANTS ME TO WAIT UNTIL WHEN TO RESPOND BACK WITH A SOLUTION?
May 01, 2019
MY KIDS AND I WERE IN THE DRIVE THRU AT SCHLOTZKY'S WHEN I PUT MY CAR IN 'PARK' TO ORDER. ONCE MY ORDER WAS COMPLETE AND I WAS READY TO PULL FORWARD, I WENT TO PUT MY CAR IN 'DRIVE' AND THE GEAR STICK WAS MOVING FREELY BUT NOT SHIFTING THE GEARS FOR MY CAR TO MOVE. A TEAM MEMBER FROM THE RESTAURANT CAME OUT TO GIVE ME A HAND TO FIND THAT MY SHIFTER CABLE WAS DISCONNECTED. HE THEN TOLD ME TO USE THE EMERGENCY BRAKE TO PARK MY CAR SO IT WOULD PARK AND NOT CONTINUE IN MOTION WHEN I WANTED TO PARK. WE THEN TOOK IT TO MIENEKE WHERE THE CAR PREVIOUSLY WAS FOR A TRANSMISSION REPLACEMENT. THEY SAID THAT MY SHIFTER CABLE HAD GONE BAD. NOW MY GEAR STICK GETS STUCK WITH TRYING TO SHIFT GEARS.
Jul 27, 2018
+ 1 more complaint for this component
ELECTRONIC STABILITY CONTROL (ESC)
6 complaints
THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE DETACHED FROM THE TRANSMISSION. *TR
Jun 01, 2020
CAR HAS BEEN STALLING OUT OUT OF NOWHERE WITH A FULL TANK OF GAS. USUALLY IT WILL START TO PUTTER AND THEN IT LOSES POWER AND COMPLETELY STALLS. I HAVE TO PUT IT IN PARK AND RESTART THE CAR. THIS HAPPENED TO ME WHILE PULLING ONTO A BUSY STATE ROUTE HWY OUT OF MY PARENTS DRIVEWAY, ALMOST CAUSING MY 5 YEAR OLD SON AND I TO BE HIT BY CARS COMING DOWN THE HIGHWAY AT 60 MPH. LUCKILY I WAS ABLE TO ROLL INTO THE DRIVEWAY NEXTDOOR BEFORE THE CARS COULD HIT ME. THERE IS ONLY 125,000 MILES ON MY CAR. THE FORD MECHANIC SAID THIS IS A KNOWN ISSUE AND HAS TO DO WITH THE ELECTRICAL SYSTEM AND SENSORS. THIS IS VERY DANGEROUS AND I COULDN'T BE MORE UPSET.
Dec 04, 2019
"TAKATA RECALL" THE CAR WILL STALL WHILE IM DRIVING AND THE DASH WINDOW WILL STATE FAULTY ENGINE. THE CAR IS ABLE TO TURN OFF AND IM ABLE TO TURN IT BACK ON.
Jul 28, 2019
RECALL 14V495000 SAYS IT ALL. LOST OF POWER WITH NO WARNING WHEN PULLING INTO A STREET OR JUST OUT OF THE BLUE. ONCE PULLING ON TO A HIGHWAY, ONCE IN A PARKING LOT. YOU NEVER KNOW WHEN OR WHERE WHEN YOU LOSE POWER. IT START BACK UP WITH NO PROBLEM.
Aug 01, 2018
TAKATA RECALL.I KEEP GETTING AN ENGINE LIGHT ON AND I TOOK IT TO AUTO ZONE TO FIND OUT WHY. THEY SAID IT WAS A COOLANT BYPASS VALUE.I SEE WHERE THERE WAS A RECALL FOR THIS BUT WHEN I CALLED FORD THEY SAID IT WAS FIXED. THEY SAID TO KEEP MY RECEIPT AND IF THERE WAS ANOTHER RECALL FOR THIS PROBLEM I COULD SEND MY PAPER WORK IN AND I WOULD BE REIMBURSED. APPARENTLY THE PROBLEM WAS NOT FIXED. WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT WAS RECALLED AND WAIT TO SEE IF THERE WILL BE ANOTHER RECALL TO GET PAID.WHY SHOULDN'T I BE ABLE TO TAKE IT IN AND GET IT FIXED AS A RECALL. MAYBE SOMETHING WASN'T DONE RIGHT.WHAT SHOULD I DO I'M POSITIVE THERE WILL NEVER BE ANOTHER RECALL AND HOW DO I TRULY KNOW THIS WAS FIXED IN THE FIRST PLACE. I JUST BOUGHT THE SUV IN AUG LAST YEAR THANK YOU FOR YOUR TIME *TR
May 17, 2016
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
6 complaints
MY CHECK ENGINE LIGHT CAME ON AND I RECEIVED AN ERROR READING STATING MY ENGINE COOLANT IS LOW. I CHECKED COOLANT AND IT IS FULL. MY CAR STARTED TO STALL WHILE I WAS DRIVING IT. I LOOKED UP INFO ON THIS WEBSITE WHICH MIMICKED MY ISSUES EXACTLY. THE FORD RECALL CAMPAIGN NUMBER IS 12S41. I CALLED FORD MOTOR COMPAY CUSTOMER RELATIONSHIP CENTER AND ASKED THEM ABOUT MY CAR AND EXPLAINED THE PROBLEMS AND HOW THEY MIMICKED THE RECALL LISTED ABOVE. THEY SAID MY CAR WAS NOT INCLUDED IN THAT. I INFORMED THEM THAT IT WAS A 2013 ESCAPE WHICH SHOWS TO FALL UNDER IT AND THEY TOLD ME THAT MY CAR PROBABLY DIDN'T GET MADE WITH THE SAME PARTS AND MAY HAVE BEEN MADE AT A DIFFERENT TIME. I WILL NOW HAVE TO PAY OUT OF POCKET AND I HAVE A HARD TIME DOING THAT SINCE OBVIOUSLY THE SYMPTOMS MIMIC THE RECALL. MY VEHICLE IS IN MOTION WHEN IT STALLS OUT AND TELLS ME MY SYSTEM IS OVERHEATING AND TO PULL OVER. IT IS A RANDOM THING. IT CAN HAPPEN WHEN JUST STARTED OR WHEN I'M DRIVING DOWN THE ROAD.
Sep 03, 2019
CAR STALLED SEVERAL TIMES WHILE GOING ABOUT 10-15 MPH AND THIS IS ABOUT THE TENTH TIME THIS HAS HAPPENED IN SEVERAL DAYS.
Apr 08, 2019
THIS CAR SHOWED A PROBLEM AROUND MARCH 2017 WHEN IT RANDOMLY STALLED AND DID WHILE IN PARK AT A PARKING LOT. AFTER THAT IT WOULD RUN FINE FOR MONTHS AT A TIME AND THEN I WOULD HAVE THE SAME PROBLEM OF IT STALLING OUT AND DYING WHILE PARKED OR WHEN THE CAR WAS IN PARK. I HAVE REPLACED THE BATTERY 2 TIMES IN THE LAST 2 YEARS AND SOMETHING KEEPS FRYING MY BATTERY. THE PROBLEM HAS ESCALATED IN THE LAST 6 MONTHS TO THE POINT WHERE THE CAR NOW JUST DIES WHILE DRIVING WITHOUT ANY REAL WARNING AND IS UNSAFE TO DRIVE. I TRIED TAKING IT TO A FORD DEALERSHIP AND THEY COULD NOT FIGURE IT OUT AND HAD A HARD TIME RECREATING WHAT I HAD DESCRIBED WAS HAPPENING. THEY TOLD ME TO REPLACE THE FUEL PRESSURE SENSOR, BUT IT HAD ALREADY BEEN REPLACED 2 WEEKS PRIOR TO IT GOING TO THAT DEALERSHIP. THEY BASICALLY TOLD ME TO THROW MONEY BLINDLY AT THE ENGINE TO THE TUNE OF 3K TO 4K OR TRADE IT IN ON SOMETHING ELSE. THOSE WERE THE OPTIONS GIVEN TO ME BY FORD. THE PROBLEMS DID NOT REALLY START UNTIL AFTER 80K MILES AND THE CAR IS WORSE ONCE IT HAS BEEN RUNNING FOR A LITTLE WHILE, GETS WORSE WHEN YOU RUN THE HEATER AND GAME OVER IF THE AC OR DEFROST ARE ON. MY MPG ARE HORRIBLE BUT I DONT EVEN KNOW FOR SURE BECAUSE I WILL LOOK AT THE GAS GAUGE TURN THE CAR OFF AND WHEN I COME BACK FROM LETTING IT SIT THE AMOUNT OF FUEL SHOWING HAS GONE BACK UP CONSIDERABLY. ALSO MY MILS TO EMPTY RANDOMLY WENT FROM THE GAS LIGHT TURNING ON AT 30 MILES TO EMPTY TO 50 MILES TO EMPTY. MY CAR ACTS LIKE IT HAS A TRAUMATIC BRAIN INJURY AND ONE MOMENT IT SEEMS OK AND THE NEXT IS ALL OVER THE PLACE. WE CANT EVEN DRIVE IT ANYMORE BECAUSE IT IS TOO DANGEROUS AND UNPREDICTABLE.
Dec 02, 2018
THE VEHICLE CONTINUOUSLY SPUTTERS, AND THEN DIES WHILE IN DRIVING MODE - NORMALLY PULLING OUT INTO TRAFFIC. WE HAVE BEEN ALMOST HIT NUMEROUS TIMES. IN AN HOUR TIME SPAN, YESTERDAY, IT HAPPENED 10 TIMES, TODAY IN A 15 MINUTE TIMESPAN, 3 TIMES. AM AN UBER DRIVER AND CANNOT PUT THEIR LIVES IN JEOPARDY - GOING TO GET SOMEONE KILLED. THIS HAPPENS IN ALL SITUATIONS - WHETHER IDLING IN LINE TO PULL OUT INTO TRAFFIC AT A LIGHT, OR WHILE DRIVING. HAS EVEN HAPPENED WHILE TRAVELING DOWN THE HIGHWAY. IT STARTS TO SPUTTER, AND THEN JUST SHUTS OFF. SOMETIMES YOU CAN PLACE IN NEUTRAL AND RESTART, BUT OTHER TIMES, YOU MUST COAST TO SIDE OF STREET, PLACE IN PARK, AND THEN TRY TO RESTART. THERE ARE 100S OF INCIDENCES ON THE INTERNET SHOWING THE SAME SYMPTOMS. PLEASE HELP RESOLVE THIS. GOING TO THE FORD DEALERSHIP IS NOT THE ANSWER - THEY TELL ME THEY CANNOT "DUPLICATE" THE ISSUE AND THEREFOR DO NOT KNOW HOW TO "FIX" IT. IN THE MEANTIME, THIS IS EXTREMELY UNSAFE, AND A LAWSUIT WAITING TO HAPPEN. THIS HAS BEEN OCCURRING THE ENTIRE MONTH OF DECEMBER - ON THE 18TH - 10 TIMES IN A 3 HOUR TIMESPAN - TODAY, THE 19TH - 3 TIMES IN A 15 MINUTE TIMESPAN. THIS IS AN EVERYDAY ISSUE AND GETTING WORK. THIS IS PREVENTING USING THIS VEHICLE AS AN UBER DRIVER, AND SERIOUSLY IMPACTING OUR INCOME. THERE NEEDS TO BE A RECALL. THERE IS A TECH SERVICE BULLETIN - TSB-13-12-12; NHTSA-10054363; DTC PO106, PO236.
Dec 20, 2017
MY VEHICLE IS TELLING ME MY COOLANT IS LOW BUT IT IS NOT ITS ALSO TELLING ME IM DUE FOR AN OIL CHANGE AND HAS BEEN COMING OFF AND ON FOR THE PAST 10 MONTHS IVE HAD IT SERVICED NUMBEROUS(8) TIMES HAD MY COOLANT FLUSHED AND SENSORS CHECKED. HAD IT SERVICED AT THE PLACE I BOUGHT IT AND AT AIRPORT FORD. EVEN HAD MY MOTOR REPLACED 5 MONTHS AGO. THIS ISSUE IS KEEPING ME FROM DRIVING MY VEHICLE BECAUSE ONCE ITS (HOT) IT WILL SHUT THE VEHICLE DOWN..I CAN GET IN IT START IT AFTER NOT DRIVING IT FOR HRS AND PULL OUT OF MY DRIVEWAY AND IT SAYS ITS OVER-HEATING. AND WILL SAY STOP SAFELY. AND THE VEHICLE WILL SHUT DOWN. IVE BEEN STRANDED 3 TIMES FROM THIS HAPPENING. I CHECK THE COOLANT AND ITS NOT LOW OR OVER FULL. I REALLY HOPE NOTHING HAPPENS WHILE IM DRIVING OR WHEN I HAVE MY 3 YR OLD DAUGHTER IN THE CAR WITH ME. THANK GOD ITS ONLY BEEN ON MY WAY HOME FROM WORK.THE PLACE WERE I BOUGHT THE VEHICLE HAS MY PAPERWORK FOR THE REPLACEMENT OF THE MOTOR. AND THE COST.
Mar 29, 2017
+ 1 more complaint for this component
TIRES
5 complaints
Tire 235/55 R-17 99 T. the steering wheel started to shimmy while driving. I took the vehicle into the service shop found that the a section of the tire was indented and the inside of the tire had a bubble. The repair shop stated this was caused by the tread separating. The tire had to be replaced. The tire is 2.5 years old and the tread on the inside was heavily worn while the outside tread was in good shape. The replace tire indicator was still intact. I purchased this tire at the same time i purchased the driver side tire.
Aug 11, 2024
235/55 R-17 99T This is one of a set of two tires I purchased in Oct. 2021. The passenger side front tire had the same issue discovered a few weeks earlier. The steering wheel started to shake while driving. I took the vehicle to the shop who informed me the tread was separating like the passenger tire was separating a few weeks earlier. Again the tire was more worn on the inside versus the outside tread. The replace tire indicator was still in place. It seems very odd that both tires purchased and installed at the same time had the same issue with the tread separating. I have both tires in my garage if anyone wants to inspect them.
Aug 11, 2024
I HAVE A 2013 FORD ESCAPE WITH 26000 MILES, OEM TIRE ARE CONTINENTAL CONTITAC PRO 235/50/18 H.THE TIRE HAVE PREMATURE FAILURE WITH CHUNKS OF RUBBER VISIBLY DETACHED FROM THE TREAD BASE. I HAVE CONTACTED CONTINENTAL REQUESTING AN ADJUSTMENT, THEIR RESPONSE WAS THERE IS NO MILEAGE WARRANTY ON OEM EQUIPMENT. HOW DO I PERSUADE CONTINENTAL TO ADJUST THIS SET OF TIRE. I HAVE NO CHOICE BUT REPLACE THE SET AS THEY ARE NOT SAFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 29, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THAT VEHICLE WAS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE 235/550R18 (NA). WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE INSPECTION, THE FRONT TIRES WERE FOUND WITH PREMATURE STEEL BELT SEPARATION. ONE OF THE FRONT TIRES WAS REPLACED. THE CONTACT ALSO STATED THAT THE REAR TIRES EXHIBITED SIDEWALL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 35,000.
Jan 11, 2016
I WAS DRIVING ON IH 10 IN SAN ANTONIO GOING APPROXIMATELY 65 MILES PER HOUR IN MY 2013 FORD ESCAPE THAT I HAVE HAD FOR JUST OVER A YEAR. I HAVE APPROXIMATELY 19,500 MILES ON THESE TIRES. MY REAR PASSENGER TIRE BLEW OUT (LITERALLY THE TREAD BLEW RIGHT OFF THE SIDEWALL) AND RIPPED THE PLASTIC SKIRTING OFF MY PASSENGER SIDE OF MY CAR. WE CHANGED TO THE SPARE AND TOOK THE CAR TO THE DEALERSHIP WHERE I WAS TOLD MY CONTINENTAL CONTIPROCONTACT TIRE WOULD BE SENT BACK TO CONTINENTAL TO DETERMINE IF IT WAS COVERED UNDER WARRANTY- AFTER READING THE MULTIPLE COMPLAINTS, WE WILL NOW BE CHANGING ALL 4 OF OUR TIRES (THIS IS AFTER SPENDING ABOUT $175 YESTERDAY ON A NEW CONTINENTAL SO THAT WE COULD ATTEMPT TO FILE A WARRANTY CLAIM). THE TIRE IN QUESTION IS CONTINENTAL CONTI PRO CONTACT 235/55R 17. AT THIS POINT, THE BEST THAT WE CAN HOPE FOR IS THAT THEY WILL GIVE US "UP TO 62% REIMBURSEMENT" PER THE DEALER BECAUSE OF MY MILEAGE, REGARDLESS OF THE FACT THAT THERE WAS PLENTY OF TREAD DEPTH LEFT ON THE TIRE AND I HAD NOT PUNCTURED IT OR RUN OVER ANYTHING OTHER THAN ROADWAY. *TR
Jul 02, 2014
SERVICE BRAKES, HYDRAULIC
5 complaints
The contact owns a 2013 Ford Escape. The contact stated that an independent mechanic had performed a replacement of the inner and outer tie rods, the wheel bearings, and other unknown parts. The contact stated while starting the vehicle, the ABS, traction control, Hill Assist, and instrument panel warning lights illuminated. Additionally, the contact stated that she was unable to drive uphill, and the vehicle swayed while coming to a complete stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS sensor had failed. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was no longer covered under Ford Campaign Number: 14N02. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 230,000.
Oct 31, 2023
The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the brake pedal was hard while being depressed. The contact placed both feet on the brake pedal and shifted the vehicle into neutral(N) and was able to safely pull to the side of the roadway while the vehicle slowed down. The vehicle was towed to the dealer and the contact was informed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 113,000.
Sep 20, 2022
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR ROTORS WERE DETERIORATING PREMATURELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,500. UPDATED 8/10/15*CN UPDATED 10/19/217*CN
Jun 09, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED COMING TO A STOP SUDDENLY THE CONTACT FOOT SLIPPED OFF OF THE BRAKE PEDAL CAUSING HIM TO MOVE FORWARD. THE CONTACT FELT THE PEDAL WAS TOO SMALL. THE BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,800. UPDATED 8/28/14*CN UPDATED 09/17/2014*JS
Jul 28, 2014
TL ' THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE RETURN SPRING ON THE BRAKE PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. JCC
Jun 23, 2014
VISIBILITY
5 complaints
The contact owns a 2013 FORD Escape. The contact stated that the windshield wiper motors lost functionality. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of failure and told the contact that the Vin was not under recall regarding the failure. The failure mileage was approximately 76,000.
Jul 20, 2021
TAKATA RECALL DRIVING DOWN THE ROAD WINDSHIELD JUST CRACK AND THE NEXT WEEK ANOTHER CRACK WASNT HIT OR ANYTHING. *TR
Jan 16, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER AND DRIVER SIDE MIRRORS MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS FAILURE WAS 13,500. UPDATED 12/03/14*LJ UPDATED 10/1/15 *JS
Oct 30, 2014
I WAS DRIVING ON THE HIGHWAY, NO OTHER VEHICLES AROUND, NO OVERPASSES, ETC. MOONROOF EXPLODED OVER MY HEAD. GLASS WAS FACING UPWARDS LIKE A VOLCANO. SOUNDED LIKE A GUNSHOT GOING OFF OVER MY HEAD. FORD REFUSED TO COVER THIS DEFECT. CAR IS ONLY 7 MONTHS OLD. *TR
Aug 02, 2013
THE SIDE VIEW MIRROR ON THE DRIVERS SIDE HAS A WAVE IN THE GLASS THAT MAKES VIEWING VERY DIFFICULT. I'VE HAD IT REPLACED TWICE, SO IT MUST BE AN INTENTIONAL PART OF THE MIRROR, BUT IS NAUSEATING DURING DRIVING... *TR
Apr 19, 2013
STRUCTURE,UNKNOWN OR OTHER
4 complaints
Right passenger door came unlatched while driving. Had to manually keep the door shut while driving.
Jul 28, 2025
The rear door latch does not latch and keep the door closed. There are other recalls for this issue on 2013 Ford Escapes but according to my specific VIN there is no recall. Those other recalls are NHTSA Campaign ID 20V331000 and 16V643000.
Jul 16, 2024
WINDSHIELDS WITH NO SEAL CAUSING LOTS OF AIR NOSIES LIKE THE WINDOWS ARE DOWN
Apr 28, 2018
TWICE THE PASSENGER INTERIOR DOOR FRAMES HAVE SEPARATED FROM THE DOOR AND BECAME CAUGHT ON ITEMS INSIDE THE VEHICLE SUCH AS THE SEAT ETC. THIS CAUSES THE DOOR TO BECOME STUCK AND UNABLE TO OPEN. BOTH TIMES IT TOOK WE WELL OVER 30 MINUTES TO DISLODGE THE FRAME AND REATTACH TO THE FRAME TO BE ABLE TO OPEN THE DOOR. BOTH TIMES, THE VEHICLE HAD BEEN JUST PARKED AND I WAS TRYING TO RETRIEVE MY INFANT DAUGHTER FROM THE BACK SEAT. I FEAR THAT IF I HAD BEEN IN AN ACCIDENT I WOULD NOT BE ABLE TO SAFELY RETRIEVE MY DAUGHTER FROM THE VEHICLE. IF THIS OCCURS WITH NO IMPACT, WHAT WOULD HAPPEN IN CASE OF AN IMPACT? WOULD ALL 4 DOORS BECOME LODGED?
May 11, 2015
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
4 complaints
The contact owns a 2013 Ford Escape. The contact stated that while her son was driving approximately 65 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that after stopping the vehicle and raising the hood, the engine was very hot. The contact stated that the coolant level was not checked. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 50,000.
Mar 17, 2025
The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was taken to the local automotive service center who diagnosed that the coolant reservoir and engine belts were faulty and needed to be replaced. The contact was advised to contact the local service center for repairs to be performed. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.
Aug 07, 2023
The contact owns a 2013 Ford Escape. The contact stated while driving 25 MPH, the low coolant level message was displayed. The contact veered to the side of the road and noticed that the antifreeze was leaking from the radiator onto the ground. The contact looked underneath the vehicle and saw smoke. The contact then opened the hood and noticed that there was no antifreeze in the coolant reservoir. The contact contacted an independent mechanic who advised her to refill the coolant reservoir with water and to then take the vehicle to his location since she was 5 minutes away. The vehicle was taken to an independent mechanic where it was diagnosed that the heater hose assembly, the coolant return, and the vent tube assembly needed to be replaced. The parts were replaced. Additionally, the independent mechanic diagnosed that the fuel line hose directly connected to the ignition system was spraying out fuel. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline) due to the vehicle manufacture date. The failure mileage was approximately 121,805.
Jun 29, 2022
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT MENTIONED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V584000 ( FUEL SYSTEM, GASOLINE) AND WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,500. UPDATED 7/8/14 MA ALSO, THE ENGINE OVERHEATED.
Apr 24, 2014
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
4 complaints
- Valve cover needs to be replaced - Spark plugs needs to be replaced - Power reduced message pops up probably from spark plugs - Says transmission fault probably from valve cover leaking transmission fluid - Left rear speed sensor - Turbo charger/super charger underboost - invalid data received from steering angle sensor module message popped up
Oct 28, 2023
Car falsely indicates overheating and goes into “limp mode” not allowing me to accelerate even while driving. Has occurred on freeway, while parked, in intersections, and has posed a threat to my safety over a hundred times. Been yelled at by other drivers and almost hit countless times because I’ve been unable to accelerate whilst trying to pull over safely. “Hill start assist not available” appears and then “engine fault service now” accompanied by the speedometer going to 0mph (even while driving) as well as the RPM’s going to 0. Lastly, “high engine temperature” appears and car starts shaking and lurching and the engine gets extremely loud until I’m able to turn it off. Sometimes turns back on right away, sometimes I’m stuck in car on side of road/freeway for minutes-hours. Been to 2 Ford dealerships as well as many mechanics and have been told it’s fixed several times and it has not been. After replacing transmission, spark plugs, corroded wires, coolant, and more, Ford dealership said they have no idea what is wrong with car. Exploring online I found many other reports of 2013 escapes having the same issues as well as other Ford vehicles. This has affected my safety too many times and I’m unable to find a solution anywhere. Check engine light is always on unless cleared. Has been occurring on and off (more frequently as time passes) since I got car 2.5 years ago and have been unable to receive any help or solutions. Occurs at any speed, even while in park. I have videos as well of the car not turning on and actively showing these alerts whilst I’m driving. Sometimes the car will even be “on” but the entire dash is black as if the car was off.
Jun 23, 2022
While driving my vehicle is slowing down losing power it doesn't want to stay started while at a light Will hesitate to stay started and will just cut off. And hesitate to restart this is not the first time that this has happened ethier.
May 22, 2022
THE VEHICLE HAS HAD ONGOING ISSUES WITH SIGNIFICANT HESITATION WHEN ATTEMPTING TO ACCELERATE, COOLANT NEEDING REPLENISHMENT ON A REGULAR (EVERY 3-4 MONTHS) BASIS, VEHICLE STALLING AND SHUTTING DOWN SPORADICALLY, VEHICLE OVERHEATING, DOORS RANDOMLY POPPING OPEN AND NEEDING TO BE HELD SHUT BY MY CHILDREN UNTIL I CAN SAFELY PULL OVER. MOST RECENTLY AND JUST THIS MORNING ON 6/18/20, THE VEHICLE STALLED ON THE HIGHWAY DURING RUSH HOUR WHILE DRIVING TO WORK. THE DASHBOARD INDICATED THAT THERE ARE NOW TRANSMISSION ISSUES. I USED MY AAA MEMBERSHIP TO HAVE THE CAR TOWED TO COLONIAL FORD IN PLYMOUTH, MA AFTER STANDING WITHIN FEET OF SPEEDING TRAFFIC WHILE WAITING. THE CAR POTENTIALLY LETHALLY JUST STOPPED. IT IS NOW BEING "DIAGNOSED" BY COLONIAL FORD. MUCH PREVIOUSLY, I BROUGHT THE CAR TO JANNELL FORD IN HANOVER, MA TO INQUIRE ABOUT THESE ISSUES WHEN THE MILEAGE WAS STILL REASONABLY LOW. THE SERVICE MANAGER OF THAT BRANCH LIED TO ME. HE INFORMED ME THERE WERE NEVER RECALLS PERTAINING TO MY VEHICLE EVER. IN THE LAST 48 HOURS, I HAVE DISCOVERED THERE WERE IN FACT RECALLS FOR THE EXACT ISSUES DESCRIBED ABOVE. ISSUES THAT WERE NEVER PROPERLY REPAIRED WHEN THE FORMER OWNER OF THE VEHICLE BROUGHT IT TO THEIR PARTICULAR DEALERSHIP TO ADDRESS. I BROUGHT THE VEHICLE TO SULLIVAN TIRE YESTERDAY ON 6/17/20 WHEN THE A/C STOPPED BLOWING COLD AIR. THEY INFORMED ME THEY COULD NOT RECHARGE THE A/C BECAUSE THEY RECEIVED AN ENGINE CODE OF P2637 WHICH I HAVE DOCUMENTED FROM THEM. THIS CODE SPECIFICALLY RELATES TO RECALL 13S12 (COOLANT BYPASS VALVES). IT DOES NOT MATTER THAT I POINTED THIS OUT TO FORD CUSTOMER SERVICE EVEN THOUGH A TOTAL CUT AND DRY ISSUE RELATING SPECIFICALLY TO THE YEAR, MAKE, MODEL OF MY VEHICLE. THEY WILL NOT COVER THE EXPENSES OF REPAIRS. FORD HAS BASICALLY SAID IN SO MANY WORDS "WE KNOW THIS IS AN UNSAFE DEATH TRAP, BUT IT'S TOO LATE AND YOU AND YOUR CHILDREN OUT OF LUCK!" *TR
Jun 18, 2020
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
4 complaints
We have had to replace vacuum pump 4xs ,had multiple engine repairs done, turbo replaced ,jumped time 3xs, replace ABS sensor 2xs, wheel bearings 2xs, CV axels 2xs, since day 1 has been blowing lights in turn signals and brake lights, wiring issue, have replaced control arms,tie rods,tie rod ends, and so much more, have had transmissions since day one, needs evap system repaired again, transmission replaced a second time, having power reductions, and this vechiile has costed us over 12,000, Have been informed of 2 recalls Time frame 12/2015 to current date.
Aug 14, 2022
WHILE SITTING IN A DRIVE-THRU WITH MY FOOT ON THE BRAKE, CAR LUNGED FORWARD. IT FEELS AS THOUGH SOMEONE HITS YOU FROM BEHIND. *JB
Sep 03, 2013
WHILE SITTING AT A LIGHT WITH MY FOOT ON THE BRAKE, CAR JUMPS/LUNGES FORWARD. IT FEELS AS THOUGH SOMEONE IS HITTING IT FROM BEHIND. *JB
Sep 03, 2013
WHILE STOPPED AT A STOPLIGHT, WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE THE ENGINE REVS UP AND THE CAR LURCHES FORWARD AND CRASHES INTO THE CAR IN FRONT OF ME. THIS HAPPENED LAST WEEK AT A DRIVE THRU AND I WAS FORTUNATE THAT NO ONE WAS IN FRONT OF ME. *TR
May 07, 2013
STEERING,ENGINE
4 complaints
TWO DIFFERENT TIMES WHILE DRIVING, THE ENGINE STARTED MISSING, NO POWER. GOT TO EDGE OF ROAD, SHUT CAR OFF. RE STARTED AND IT WAS FINE. TODAY (1/10/2021 POWER STEERING QUIT WORKING WHILE IN LINE TO GET COFFEE. MADE IT HOME BARELY, SHUT OFF CAR, NOW IT'S WORKING.
Jan 10, 2021
I AM CONSTANTLY ADDING COOLANT TO MY ESCAPE. IT HAS BROKEN DOWN / SHUT OFF ON ME TWICE AS A RESULT OF OVERHEATING CAUSED BY LACK OF COOLANT. FORD CLAIMED THE COOLANT LOSS WAS CAUSED BY A SENSOR. SOMETHING ALONG THE LINES OF A FAULTY SENSOR TRICKING THE ENGINE INTO THINKING IT WAS OVERHEATING AND THE COOLANT WAS BEING DISPERSED TO COOL THE ENGINE. I EXPLAINED TO THE DEALERSHIP THAT I PURCHASED THE CAR IN 2017 WITH 52,000 MILES AND THAT BY SEPTEMBER OF 2017 I WAS ADDING COOLANT. THIS CONTINUE UNTIL OCTOBER 2019 WHEN I FINALLY GOT FED UP AFTER THE VEHICLE POWERED OFF ON ME GOING DOWN HILL AS A RESULT OF 'OVERHEATING' NEEDING MORE COOLANT. I TRIED SHARING THIS INFORMATION WITH MY DEALERSHIP TO NO AVAIL AND MENTIONED PREVIOUS RECALLS ON 2013 1.6L ESCAPE ENGINES THAT MY VEHICLE WAS NOT INCLUDED IN BUT MANY OF THE RECALLS INVOLVED COOLANT LEAKS! I ALLOWED FORD TO CONVINCE ME THE $4,000 SENSOR WOULD SOLVE ALL MY PROBLEMS. UNFORTUNATELY ON DECEMBER 3, 2019 LESS THAN TWO MONTHS AFTER THE SENSOR WAS REPAIRED I GOT A MAINTENANCE NOTIFICATION TO ADD COOLANT AND ANOTHER ON JANUARY 20, 2020. IN ADDITION, I WANT TO COMMENT ON THE POWER STEERING DEFAULTING. THIS HAPPENED TO ME AS WELL IN MAY 2019 ON I 85. MY POWER STEERING COMPLETELY WENT OUT AND NEVER RETURNED. PREVIOUSLY IN APRIL A BRIEF POWER STEERING DEFAULT NOTIFICATION APPEARED AND AFTER RESTARTING MY CAR, THE NOTIFICATION WENT AWAY AND POWER STEERING WAS FINE. IN MY OPINION, POWER STEERING SHOULD NOT BE GOING OUT ON A VEHICLE AFTER BARELY 6 YEARS. MIGHT I ADD WHEN I PURCHASED THE VEHICLE IN 2017 IT ONLY HAD 52,000 MILES ON IT. THE POWER STEERING WENT OUT A LITTLE OVER 2 YEARS AFTER I PURCHASED THE VEHICLE.
Jan 20, 2020
COOLANT ISSUES; CONSTANTLY HAVE TO ADD COOLANT; AT ONE POINT CAR OVERHEATED AND WENT INTO SHUT DOWN MODE; DEALER REPLACED ENGINE PROBLEM STILL EXISTS; POER STEERING HAS GONE OUT SEVERAL TIMES; REPLACED RACKET AND PIONION; PROBLEM STILL EXISTS;
Sep 10, 2018
IT STARTED AS A RECALL. THERE WAS DANGER OF FIRE IN THE MOTOR. TOOK IN ON APRIL 21, 2014 AND TOLD IT WOULD BE BACK IN 2 DAYS. DOWN HILL FROM THERE. BAD WATER PUMP. WAITING FOR PARTS. THE MOTOR HAS BEEN TAKEN APART AND PUT BACK. DEALER TEST DROVE AND "CHECK ENGINE LIGHT" CAME ON. THIS HAS HAPPENED TWICE. FORD HAS SAID THEY WOULD SEND A "NEW" MOTOR. THIS IS JULY 7TH AND I STILL DON'T HAVE MY CAR BACK. DEALER SAID THEY DON'T KNOW WHEN I WOULD GET IT. ALSO -- THE ESCAPE HAS A STEERING PROBLEM. IT HANGS WHEN YOU ARE TURNING OR CHANGING LANES DRIVING 70 MPH AND THEY CAN'T IDENTIFY THE PROBLEM. THEY SAY THAT FORD HASN'T HAD ANY COMPLAINTS. UPDATED 02/05/2015 *JS
Jul 07, 2014
STRUCTURE,ENGINE
4 complaints
I FILED A COMPLAINT SOMETIME LAST WEEK ABOUT MY CAR HAVING COOLANT LEAKS AND OVERHEATING DUE TO THIS LEAK. WELL I TOOK MY CAR TO THE SHOP AND WAS OUT 400 DOLLARS TO FIX THIS. THE SHOP ENDED UP HAVING TO ORDER TWO OF THE SAME PARTS BECAUSE THEY WERE ALL FAULTY. A WEEK LATER MY CAR IS FIXED. WORKED FOR 2 DAYS AND THE PART THAT CAME DIRECTLY FROM FORD WAS FAULTY AGAIN. CAR ALMOST BLEW UP ON THE HIGHWAYS BECAUSE COOLANT WAS LEAKING EVERYWHERE. THERE WAS LITERALLY NONE IN MY CAR. WHEN IS THIS GOING TO BECOME IMPORTANT ENOUGH TO FIX? WHEN THE ENGINE IS COMPLETELY RUINED? I WAS DRIVING DOWN THE HIGHWAY TODAY AND ALL THE LIGHTS ON MY DASH CAME ON SAYING ENGINE TEMP DANGEROUSLY HIGH. TURN ENGINE OFF IMMEDIATELY BUT BY THIS POINT I WAS ALREADY SMOKING OUT THE HOOD, IT SMELLED LIKE COOLANT INSIDE MY CAR, I PULL OVER AND GET OUT AND I SEE MY TIRED ARE SOAKED, THE WHOLE SIDEWALK UP UNDER ME WAS PUDDLED, MY ENGINE WAS COVERED IN COOLANT. I HAD TO HAVE IT TOWED.
Nov 02, 2019
I BOUGHT MY CAR THIS YEAR AND THE HANDLE NEVER WORKED. IT STAYS STUCK IN THE OPEN POSITION AND THE PASSENGER DOOR FLYS OPEN WHILE DRIVING EVERY TIME. I HAVE ALSO HAD COOLANT PROBLEMS SINCE THE DAY THAT I BOUGHT THE CAR. THESE ARE ALL SHOWN ON A RECALL LIST FOR MY MODEL CAR BUT WHEN I CHECK WITH MY VIN IT SAYS I HAVE 0 RECALLS. I HAVE ALWAYS OWNED FORD SUCH AS EXPEDITIONS AND EXPLORERS BUT I AM NOT A FAN OF THIS ESCAPE AND ALL IT'S PROBLEMS. WHILE DRIVING, IT WILL GO HIT AND SAY LOW COOLANT AND I HAVE TO REFILL COOLANT EVERY WEEK OR SO. IT'S CUTE OFF ON MY AND THE CHECK ENGINE LIGHT READS WORDS AND NOT CODES. IT SAYS ASSOCIATION OF 'SOMETHING'. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT APRIL 2019 AND I'M FED UP. MY KIDS CAN FALL OUT OF THE CAR BECAUSE OF THE DOOR OR I CAN HAVE BIG PROBLEMS WITH THESE COOLANT ISSUES AND MOTOR ISSUES.
Oct 23, 2019
ENGINE CAUGHT FIRE DUE TO A FORD RECALL NOTICE, BURNING VEHICLE. VEHICLE IS A TOTAL LOSS. FORD DID NOT HAVE THE REPLACEMENT PARTS AVAILABLE TO REPAIR THE VEHICLE AT THE TIME OF LOSS. AS OF THIS DATE (APRIL 26) FORD HAS NOT ACCEPTED RESPONSIBILITY FOR THIS FIRE LOSS. *TR
Apr 27, 2014
THE HEAT SHIELD ON THE UNDERCARRIAGE OF THE CAR IS VERY CHEAPLY MADE AND IS FALLING APART. IT IS BASICALLY FIBERGLASS INSULATION COVERED WITH SHINY ALUMINUM FOIL. IT IS VERY FLIMSY AND EXPOSED TO THE ELEMENTS. THE SHIELDING HAS COME LOOSE AND THE MORE I DRIVE, THE MORE THE WIND PULLS IT AND TEARS IT FROM THE CAR. IT IS NOW HANGING DOWN FROM THE UNDERCARRIAGE AND ALMOST TOUCHING THE GROUND, LAYING OVER THE EXHAUST AND DIRECTLY TOUCHING IT. THIS SEEMS TO BE A VERY HAZARDOUS SITUATION. IT SEEMS TO BE A VERY POOR DESIGN TO HAVE SOMETHING THAT IS SO DELICATE AND FLIMSY TO BE DIRECTLY EXPOSED JUST INCHES FROM THE GROUND ON THE UNDERCARRIAGE WHERE ANY SORT OF ROAD DEBRIS COULD EASILY DAMAGE IT AND CAUSE IT COME INTO DIRECT CONTACT WITH A HOT EXHAUST PIPE. I'M SURE ONCE IT CATCHES ON SOMETHING IT WOULD BE EASILY RIPPED FREE OF THE VEHICLE AND LEAVE ABSOLUTELY NO HEAT SHIELDING BETWEEN THE EXHAUST AND THE FLOORBOARD. *TR
Dec 20, 2013
AIR BAGS,ENGINE
4 complaints
MY FIANC AND I WERE PULLING OUT OF OUR DRIVEWAY WHEN THE VEHICLE SUDDENLY STALLED AND STOPPED COMPLETELY. THE VEHICLE WAS THEN HIT BY ANOTHER VEHICLE THE SIDE AIRBAG DIDN'T DEPLOY AND MY FIANC IS VERY LUCKY TO BE ALIVE! IT WASN'T UNTIL WE PURCHASED THIS VEHICLE THAT WE REALIZED THAT THIS PARTICULAR VEHICLE HAS HAD SO MANY RECALLS. THERE ALSO HAS BEEN SO MANY OFFICIAL STALLING COMPLAINTS THAT AN INVESTIGATION HAD BEEEN NECESSARY! SINCE THE ACCIDENT, THE STALLING ISSUE HAS NOT IMPROVED BUT WORSENS AND IS NOW STALLING EVERYTIME WE PUT GAS INTO THE VEHICLE. IT STALLS AND WON'T START AGAIN. HE WAS DRIVING ON A MAJOR HIGHWAY; UPON EXITING THE HIGHWAY THE VEHICLE STALLED AND SHUT COMPLETELY OFF AT THE HIGHWAY EXIT RAMP LUCKILY HE WAS ABLE TO PULL THE VEHICLE OFF ON THE SHOULDER OR HE WOULD HAVE BEEN INVOLVED IN YET ANOTHER ACCIDENT AND POTENTIALLY KILLED! FORD REALLY NEEDS TO ADDRESS THIS PROBLEM! THESE VEHICLES HAVE BEEN WELL MAINTAINED AND FROM WHAT I HAVE READ MOST ARE HAVING THIS SAME ISSUE FROM THE BEGINNING OF OWNING THE VEHICLE. WHEN MY FIANC WAS INJURED IN THE FIRST STALLING ACCIDENT WE WEREN'T THE OWNERS OF THE VEHICLE, MY AUNT WAS ALLOWING US TO BORROW HER VEHICLE AND SHE RECENTLY SOLD IT TO US; NOW THAT WE OWN THE VEHICLE WE REALIZE THAT THE ACCIDENT COULD HAVE BEEN PREVENTED AND SHOULD HAVE! ALSO I UNDERSTAND THE SIDE AIRBAG NOT DEPLOYING IS ANOTHER RECALL ISSUE THAT HASN'T BEEN ADDRESSED WITH OUR SUV!
Dec 31, 2018
BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS. *JS
Feb 25, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE HESITATED AND THE FRONT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE) AND STATED THAT THE RECALL EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,410.
Nov 04, 2014
WHEN I BRAKE TO SLOW DOWN THE CAR FOR A RED-LIGHT STOP THE ENGINE SHUT DOWN BEFORE THE CAR WAS COMPLETELY STOPPED. THIS HAPPENED 3 TIMES IN THE 4/20 WEEK. FORD SERVICE COULDN'T FIND WHAT'S WRONG BECAUSE THEY COULDN'T "REPRODUCE" THE PROBLEM. ANOTHER SAFETY ISSUE IS THE PASSENGER AIRBAG. THE AIRBAG-OFF WARNING SIGN ALWAYS LIT UP RANDOMLY WHEN MY SON SITS IN THAT SEAT. MY SON IS SLIGHTLY OVER 100 LBS. FORD PEOPLE SAID HE HAS TO SIT STRAIGHT UP, WHICH I THINK IS RIDICULOUS AND OUTRAGEOUS. *TR
May 01, 2014
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
My 2013 Ford Escape, bought in September 2022 with a new engine, has been problematic. It initially worked well but lost transmission power less than a year later. I managed to drive it home, but it hasn't worked since. Two repair shops confirmed a needed new transmission, costing $6,000, and found metal shavings in the fluid. There were no warning signs before the failure. Before the transmission issue, the car needed repairs for a significant oil leak. I haven't driven it for two years due to high repair costs, yet I pay $500 monthly, causing financial strain. The dealership advised against a warranty, saying the new engine's warranty would cover issues for three years. I declined the warranty, but when the transmission failed, the dealership refused coverage, reflecting poorly on their practices. Similar complaints from other owners suggest a systemic issue, possibly warranting a recall. The lack of warning signs indicates a design or manufacturing flaw. This situation has caused financial hardship and inconvenience, turning the promise of a reliable vehicle into a nightmare. I pay $500 monthly for a non-functional car, money that could be used elsewhere. The dealership's refusal to honor the warranty feels like a betrayal, prioritizing profits over customer satisfaction. The pattern of transmission failures across vehicles suggests a need for a recall to address safety concerns and help affected owners. In conclusion, my experience with my 2013 Ford Escape has been frustrating and disappointing. From the oil leak to the transmission failure, the vehicle has been troublesome. The lack of warning signs, high repair costs, and the dealership's refusal to honor the warranty have worsened the issue. I urge Ford to take responsibility and initiate a recall for customer safety and satisfaction.
Aug 30, 2025
I have had car a month bought used and saw the recall for the transmission shifter bushing which I had done today at the Ford place . But it didn't fix the shifting problem .so took had hooked up to a machine to tell me it's the transmission solenoid b that's inside the trans mission and not covered by the recall which is insane because it's the main reason these cars are having this problem so now I can't get it fixed have had car a month and will be parking it as junk because Ford can't fix under the recall. This needs to be changed this is the main culprit not the bushings.
Apr 20, 2025
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE BATTERY, ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE INSTRUMENT DISPLAYED SHOWED THAT THE FRONT WHEEL DRIVE WAS TEMPORARY DISABLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED LAKE VIEW FORD INC., (12381 CONNEAUT LAKE RD, CONNEAUT LAKE, PA 16316), AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Jul 29, 2020
BACK OVER PREVENTION
3 complaints
The contact owns a 2013 Ford Escape. The contact stated that while reversing, the back over prevention camera displayed a blank image. The contact stated that there was an unknown message displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Jul 02, 2025
Backup camera is fuzzy/blurry and screen blacks out occasionally when backing up. I've had "Camera Unavailable, Contact Ford Dealership" pop up on screen. At the same time the safety beeping goes out. I rely on this as it's hard to see with blindspots pulling out of parking spaces. I've almost been hit and almost hit others. First happened in January 2022. I've taken it in to Ford Services and they told me to wait until it stops working altogether before fixing. This is a safety issue. The fuzzy/blurred screen has been this way since I purchased vehicle in 2016
Sep 28, 2022
The contact owns a 2013 Ford Escape. The contact stated that the backup camera intermittently failed to operate as needed. The contact had initially taken the vehicle to a dealer where the mechanic was unable to diagnose the failure. Recently, the contact stated that the backup camera failed to operate as needed and was completely blank. The contact then took the vehicle to Southgate Lincoln, LLC (16800 Fort St, Southgate, MI 48195) where he had the vehicle repaired. The manufacturer was notified of the failure and was informed that since the vehicle was not under recall, they could not offer any assistance. The vehicle had been repaired. The failure mileage was approximately 40,000
Aug 09, 2021
POWER TRAIN,LATCHES/LOCKS/LINKAGES
3 complaints
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Numbers: 20V331000 (Latches/Locks/Linkages) and 22V413000 (Power Train) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Feb 25, 2025
The contact owns a 2013 Ford Escape. The contact was informed after an emission test that there were two recalls on his vehicle; NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The vehicle was taken to a dealer however, the contact was never informed that the parts for NHTSA Campaign Number: 22V413000 (Power Train) was not available. Upon return of the vehicle, the contact was unable to shift the vehicle out of park(P) as the instrument panel indicated that the vehicle was in neutral(N). The vehicle was towed back to the dealer where it remained in their possession. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 164,098. VIN tool confirms parts not available.
Jul 12, 2022
The contact owns a 2013 Ford Escape. The contact stated that upon start of his vehicle, the rear driver’s side door failed to lock securely. The contact also stated that the transmission shifter cable had failed to move out of park as the "transmission in neutral" warning message appeared on the instrument panel. Upon release of the brake pedal, the vehicle began to roll forward while the vehicle was in park(P). Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed that both failures were under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 22V413000 (Power Train). The dealer was notified of the failure and the contact was informed that parts for NHTSA Campaign Number: 22V413000 (Power Train) was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Jun 27, 2022
ENGINE,ENGINE AND ENGINE COOLING
3 complaints
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired while the vehicle was being driven on a hill. In addition, the check engine and low coolant warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 70,000.
Jun 24, 2024
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the Coolant Low message was displayed, and the vehicle then lost motive power. The check engine warning light was illuminated. The contact added coolant and was able to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000.
Jan 31, 2024
Cars is losing antifreeze with no visible leaks in engine compartment or under vehicle. Strong smell emitted around vehicle when driven.
Jan 05, 2024
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
3 complaints
From the day I bought the vehicle, it had coolant leak issues. I read that Ford knew this so they installed a feature where the vehicle will shut down/not move if there is low coolant, so as to avoid fires. An abrupt stop is very dangerous as well depending on location. $1000s later and years later, the leaks turned into not being able to hold any coolant at all. I took it to FORD they kept for 6 months and when I got the car back, it no longer drove. I took to another shop and they said there is a class action lawsuit for the issue and that the turbo needs to be replaced. That would almost $5k in repairs… due to labor costs. I loved this car even thought it’s been problematic. I would love nothing more than to have it working again, but not for that price.
Jan 20, 2024
NOTICE OTHER ESCAPES HAD THE SAME ISSUE AS MINE WHEN I STARTED GOOGLING SYMPTOMS MY CAR WAS HAVING. I HEARD A HUMMING NOISE COMING FROM THE FUEL TANK THE ACTUAL CAPLESS INTAKE COVER RATTLES VERY LOUDLY AND CONTINUOUSLY UNTIL THE VEHICLE IS TURNED OFF. WHEN GAS WOULD GET PUMPED INTO THE CAR IT WOULDN'T START RIGHT AWAY AND WHEN IT DOES IT IDLES HARD AND RUNS ROUGH ALONG WITH BLACK SMOKE COMING OUT OF THE PIPES WITH AN OLD DEAD LIKE GAS SMELL.... I RESEARCHED AND DECIDED TO HAVE A DIAGNOSIS DONE WHICH TOLD ME IT WAS THE CANISTER PURGE VALVE I WATCHED VIDEOS WHERE THE NARRATOR WOULD HAVE THE ISSUE SOLVED BUT EVEN AFTER I GOT THAT WORKED ON THE VEHICLE CONTINUED TO MAKE THE HUMMING NOISE ALSO CONTINUED TO DRIVE ROUGH... THERE HAS BEEN ONLY ONE SITUATION WHERE MY CAR ACTUALLY STALLED WHILE IN DRIVE AND IN MOTION. LITERALLY I WAS TURNING A CORNER USING MY BRAKE AFTER COMPLETING THE TURN I PRESSED THE GAS TO CONTINUE DRIVING AND ALL LIGHTS ON MY DASH CAME ON AND THE VEHICLE CAME TO A COMPLETE STOP. IT STARTED RIGHT BACK UP BUT I DIDN'T UNDERSTAND WHAT MADE IT CUT OFF...
Sep 16, 2020
REPLACE PURGE VALVE ECO BOOST ENGINE CODE # P1450. THIS SHOULD BE A RECALL SINCE IT IS A SAFETY/EMISSIONS ISSUE AND SHOULD NOT FAIL. THIS IS IN FOR REPEAT RECALL FOR FAULTY DOOR LATCH.
Sep 10, 2020
STEERING,POWER TRAIN
3 complaints
Power steering loss power and transmission failed
Jun 10, 2022
I WENT THRU THE CAR WASH AND TRIED TO PUT MY CAR FROM NEUTRAL TO DRIVE AND THE GEAR JUMPED INTO PARK JAMING THE TRANSMISSION INTO REVERSE. THEN I LOST ALL POWER, I COULDN'T START MY CAR AND BEGAN TO BE REAR ENDED BY ANOTHER CAR WASH CUSTOMER. I HAD TO HABE THE CAR TOWED FOR REPAIRS & RENT A CAR UNTIL REPAIRS WERE COMPLETED. I RESEARCHED AND FOUND THERE ARE RECALLS FROM FORD ON THE TRANSMISSION SHIFTER CABLE. FORD REFUSED TO ACKNOWLEDGE THE RECALL FOR MY VEHICLE. I WAS TOLD TO PAY FOR REPAIRS AND "IF" A RECALL COMES AVAILABLE THEN I WOULD BE COMPENSATED. THANK GOD I WASN'T DRIVING ON THE HIGHWAY AT THE POINT THIS BUSHING BROKE LOOSE! THIS IS A HAZARD FOR MORE THAN A FEW 2013 FORD ESCAPES AND SHOULD HAVE BEEN INCLUDED IN THE LIST OF VIN# FOR THE RECALL. VERY UNSATISFIED FROM THE FORD COMPANY.
Nov 09, 2020
CAR IS IN PARK, BUT DISPLAYS SHOWS THE CAR AS BEING IN NEUTRAL. UNABLE TO REVERSE OR DRIVE WITHOUT MANUALLY UNLOCKING GEAR SHIFT. POWER STEERING NOT WORKING CORRECTLY. WHICH FORD HAD A RECALL ON POWER STEERING AND EXCLUDED MY VEHICLE. VIN#[XXX] NOW FORD IS EXCLUDING MY CAR FROM THE RECALL FOR 18S20. I FEEL THAT IS UNFAIR FOR FORD TO EXCLUDE MY VEHICLE BASED ON AN EARLY MANUFACTURING DATE AND THE CAR WAS BUILT IN THE SAME FACILITY FOR THE INDICATED RECALL 18S20. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 13, 2020
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
3 complaints
MY SISTER HAS BEEN USING MY VEHICLE TO TAKE ME TO MY APPOINTMENTS HERE ARE HER WORDS DESCRIBING HER EXPERIENCE WHILE DRIVING MY 2013 FORD ESCAPE SE ECOBOOST: 'THIS SUV HAS ISSUES WITH ACCELERATION AND OVERALL PERFORMANCE. THERE ARE MAJOR DELAYS WHEN GAS PEDAL IS BEING PRESSED (SOMETIMES ALL THE WAY TO THE FLOOR) WITH VERY HIGH RPM'S WHILE IN MOTION HESITATION IS SPECIFICALLY TRUE WHEN TRAVELING UPHILL WILL STAY SAME SPEED UNTIL YOU'RE NO LONGER ON AN INCLINE & ACCELERATION WILL INCREASE WHEN THE GAS PEDAL IS SLOWLY BEING RELEASED THEN NEEDS TO BE PUSHED DOWN NORMAL FORCE TO KEEP AT THE SPEED CONSISTENTLY. WAS ON HIGHWAY DOING 65 SLOWED DOWN I TAKE EXIT HAD TO MERGE ONTO ANOTHER MAJOR HIGHWAY & HAD GAS PEDAL COMPLETELY DOWN WHILE DOING 45 GOT TO 50 & IT NEARLY GOT ME KILLED WHEN A 18 WHEELER CAME UP BEHIND ME I'M ASSUMING THEY EXPECTED MY VEHICLE TO CCELERATE BUT DESPITE MY DON'T BEING ALL THE WAY DOWN ON THERE GAS PEDAL IT TOOK TOO LONG TO REACH 65 MPH AT 50 MPH RPM'S REVVED HIGH AT 5 RPM. THIS IS JUST ONE SITUATION I'VE ENCOUNTER WHILE DRIVING ON THE HIGHWAY WITH THIS VEHICLE. ALSO HAVE HAD ISSUES KEEPING COOLANT IN VEHICLE HAVE TO ADD MORE EVERY FEW MONTHS, AC WORKS AS IT CHOOSES & JUST HAD AN ISSUE WITH STALLING WHILE IN IDLE WAITING IN TRAFFIC BUT THAT'S A RANDOM UNEXPECTED EVENT HAPPENS SPORADICALLY SOMETIMES I'M NOT SURE IF IT'S GOING TO START AGAIN AND AFTER MANY ATTEMPTS IT STARTS AND I WON'T HAVE A PROBLEM. WITH THAT FOR DAYS MAYBE WEEKS UNTIL IT HAPPENS AGAIN.'
Oct 23, 2020
WHILE DRIVING IN THE LEFT LANE ON THE FREEWAY, MY CAR JUST LOST POWER. WE HAD JUST HIT THE TAIL END OF RUSH HOUR JUST SOUTH OF PORTLAND, OR (HEADING SOUTH TO A FUNERAL) SO TRAFFIC WAS FLOWING PRETTY GOOD BUT NOT GOOD ENOUGH FOR CRUISE CONTROL. I WAS GOING ABOUT 65-70 MPH WHEN ALL OF A SUDDEN MY CAR STOP ACCELERATING AND STARTED COASTING. MY TACHOMETER WENT ALL THE WAY UP TO THE RED SINCE MY FOOT WAS STILL ON THE GAS. I IMMEDIATELY HIT MY HAZARDS AND MERGED TO THE NEXT OFF RAMP. I NEVER HAD ANY INDICATOR LIGHTS COME ON SAYING THAT I NEEDED TO CHECK MY FLUIDS BUT WE FOUND A WAY TO CHECK THE TRANSMISSION FLUID WHICH WAS FINE, LET THE CAR REST THEN STARTED IT BACK UP. CAR WAS FINE AFTER THAT BUT WE STILL TURNED AROUND AND HEADED BACK HOME TO WASHINGTON. DID NOT HAVE AN ISSUE THE WHOLE RIDE BACK HOME. SPORADICALLY MY CAR WILL HAVE ISSUES BUT CAN'T FIGURE OUT THE REASON FOR IT.
Mar 04, 2020
THE VEHICLE WHILE IN MOTION ON A CITY STREET SUDDENLY DECELERATED AND GOES AT A VERY SLOW SPEED. THE ACCELERATOR WILL NOT MOVE THE CAR FORWARD OR FASTER. WE HAVE BEEN TOLD BY A MECHANIC THAT IT MAY BE AN ISSUE WITH THE SHIFTER CABLE BUSHING. THERE WAS A RECALL: 18S20 BUT WHEN I INQUIRED WITH FORD CUSTOMER SERVICE AT 1-866-436-7332 THEY STATED THE VIN TO MY CAR WAS NOT ON RECALL. REFERRED ME TO NHTSA OR A FORD DEALER DIRECTLY. I DO NOT UNDERSTAND IF THE VEHICLE IS THE YEAR AND MODEL WHY MY CAR IS EXCLUDED FROM THIS RECALL
Dec 05, 2019
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
3 complaints
ALL THE SYMPTOMS OUTLINED IN A PREVIOUS RECALL #14S17-S1 DISPLAYED BY VEHICLE. LOSS OF POWER, POOR ACCELERATION, SPUTTERING AND STALLING AT SPEED. CONTACTED FORD AND THEY SAY THE WORK WAS COMPLETED ON THIS VEHICLE ON 2/27/14. RECALL WASN'T ACTIVE TILL 1/3/2016. TOOK TO A MECHANIC AND THEY SAID WORK STILL NEEDS TO BE DONE. CONTACTED FORD DEALERSHIP IN AREA AND WAS TOLD THE RECALL HAD EXPIRED AND THEY WON'T DO THE WORK. JUST PURCHASED THIS VEHICLE 3 MONTHS AGO. 1 PRIOR OWNER. 1 SERVICE CENTER USED TO SERVICE VEHICLE. CAR IS UNSAFE TO DRIVE. OBVIOUSLY FORDS SOLUTION TO THE ISSUES WAS ONLY TEMPORARY OR WORK WAS NOT DONE PROPERLY AS IT HAS FAILED AGAIN.
Sep 10, 2020
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY HESITATED AND STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE, SO THE CONDITION CONTINUED. THE VEHICLE WAS LATER TAKEN BACK TO THE DEALER WHO INDICATED THAT THE FUEL CANISTER AND LINE ASSEMBLY NEEDED TO BE REPLACED. THE PARTS WERE REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CONTACT WAS WAITING FOR A SOLUTION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Oct 21, 2016
THE VEHICLE WILL JUST DIE WHEN DRIVING, IT IS OFF. VERY DANGEROUS. THERE IS A RECALL FOR THE SMALLER ENGINE WITH THE SAME SYMPTOMS. THE DEALER HAS SPOKEN TO FORD AND THEY DO NOT KNOW WHAT IT IS. IT DIED ON THEM TWICE. THEY NOW BELIEVE IT COULD BE A DROPOFF IN PRESSURE IN THE FUEL SYSTEM WHICH MAKES NO SENSE. THE CAT JUST STOPS RUNNING. *TR
Dec 05, 2014
POWER TRAIN,VEHICLE SPEED CONTROL
3 complaints
INTERMITTENT STALLING OF MY 1.6 LITER ECOBOOST ENGINE. IT HAPPENS EVERY 3 TO 4 DAYS AND ONLY HAPPENS AFTER YOU START THE ENGINE AND DRIVE ABOUT 100 FEET. THE ENGINE WILL LOSE POWER AND DIE. YOU START IT BACK UP AND IT WILL DISPLAY LOSS OF POWER AND DIE AGAIN. NORMALLY THE 3RD TIME THE ENGINE STARTS AND RUNS PROPERLY. IT WILL THEN NOT HAVE ANY ISSUES FOR 3-4 DAYS. IT IS DANGEROUS BECAUSE IT WILL NORMALLY HAVE THIS PROBLEM AFTER GONG TO THE STORE AND WHEN LEAVING YOU PULL OUT OF PARKING LOT AND IT WILL STALL MERGING INTO TRAFFIC. IT HAS NEVER DONE THIS WHILE TRAVELING AT SPEED LIMIT.
Mar 15, 2019
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT IMMEDIATELY SHIFT INTO REVERSE AFTER PUSHING THE REVERSE SELECTOR BUTTON. THE FAILURE WAS ALSO PRESENT WHEN SELECTING THE DRIVE GEAR. IN ADDITION, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY RESPOND; HOWEVER, THE RPMS CONTINUED TO INCREASE AND THE VEHICLE SUDDENLY ACCELERATED AT A HIGHER RATE OF SPEED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (DOAN FORD, 66870 BELMONT MORRISTOWN RD., BELMONT, OH) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 87,500.
Sep 26, 2018
LOSS OF POWER TRUN CAR OFF WAITE FEW MINS STAR UP RUN FIND TILL NEXT TIME PUSH ON GAS PADAL NORTING HAPPEN
Dec 22, 2016
SEATS
3 complaints
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEATBACK BECAME LOOSE AND ERRONEOUSLY RECLINED. THE VEHICLE WAS TAKEN TO THE DEALER (BRANDON FORD IN BRANDON, FL) WHERE IT WAS DIAGNOSED THAT THE SEAT FRAME WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 38,000.
Jul 10, 2017
TO WHOM IT MAY CONCERN, MY 2013 FORD ESCAPE IS EXPERIENCING CRACKING IN THE LEATHER OF THE FRONT SEAT BOLSTER. IT IS SUCH A FRUSTRATING PROBLEM TO HAVE ON A CAR THAT IS ONLY THREE YEARS OLD. THERE IS A TSB #15-0129 IN REFERENCE TO THIS APPARENTLY KNOWN PROBLEM. I JUST HOPE THAT IF THERE ARE ENOUGH COMPLAINTS MAYBE FORD WILL ISSUE A RECALL AND REPAIR THE PROBLEM. THANK YOU, *TR
Dec 29, 2016
I AM NOR SURE IF THIS IS A SAFETY ISSUE, BUT THIS VEHICLE HAS 3 MEMORY SEAT SETTINGS. THE PROBLEM IS IT CONTINUALLY LOOSES THE MEMORY SETTINGS. I AM CONCERNED BECAUSE I HAVE BROUGHT IT TO FORD SEVERAL TIMES AND THEY CAN'T FIND A PROBLEM. I AM NOT SURE IF THIS THING CAN RESET, MOVE OR DO SOMETHING ELSE AS I AM DRIVING. MY VEHICLE IS JUST NOW OUT OF WARRANTY, BUT THIS PROBLEM STARTED SEVERAL MONTHS AGO AND HAS BEEN BROUGHT TO FORD'S ATTENTION WHILE STILL IN WARRANTY. TO CLARIFY, I AM A BIG FORD FAN, I LOVE THIS VEHICLE AND THE FORD DEALERSHIP I FREQUENT IS VERY PROFESSIONAL AND TREATS ME WITH THE UTMOST RESPECT. *TR
Oct 05, 2014
STRUCTURE,LATCHES/LOCKS/LINKAGES
3 complaints
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *CN
Feb 21, 2017
A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. DIFFICULTY SHUTTING DRIVERS DOOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. *TR
Oct 28, 2016
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LINKAGES) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE DOOR HANDLE'S WERE PREVIOUSLY REPAIRED UNDER A RECALL. THE DETAILS OF THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,093. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Oct 12, 2016
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
3 complaints
I HAD GOTTEN INTO MY VEHICLE AND AFTER TURNING IT ON I MANAGED TO MAKE IT TO MY NEIGHBORS HOUSE. MY VEHICLE FOR THE SECOND TIME STARTED TO OVER HEAT AND THE ENGINE LIGHT CAME ON AND THE VEHICLE WAS STATING THAT I NEED TO REFILL THE COOLANT. I JUST PARKED IT AND THE NEXT DAY WE HAD FILLED THE COOLANT AGAIN TAKEN IT TO GET THE ERROR CODES CHECKED AND WERE INFORMED WE NEED TO GET A NEW THERMOSTAT. WHEN TAKING IT TO THE MECHANICS THEY HAD TRIED EVERYTHING FROM CHECKING CODES TO DRIVING MY VEHICLE AND THEY WERE UNABLE TO GET THE ISSUE TAKEN CARE OF DUE TO NOT BEING ABLE TO RE-CREATE THE CODES. THEY HAD INFORMED ME THAT THIS IS A KNOWN ISSUE WITH FORD, HOWEVER WHEN CONTACTING FORD THEY HAVE NO IDEA WHAT I AM TALKING ABOUT. I CHECKED ONLINE AND SEE THERE IS A RECALL FOR THIS, BUT MY VIN EVEN THOUGH HAVING THE QUALIFYING MANUFACTURING DATE IS NOT ELIGIBLE. I HAVE HAD MY VEHICLE FOR 1 1/2 YEARS AND HAVE HAD IT SHUT DOWN ON ME, NOT HAVE ANY POWER, START TO PUT AND STALL, REFILLING COOLANT EVERY SO OFTEN, OVER HEAT, AND I CAN NEVER GET A STRAIGHT ANSWER FROM THE DEALERSHIP. I HAVE CALLED FOR INFORMATION IN REGARDS TO RECALLS AND THESE ISSUES AND AM TRANSFERRED TO A PERSON WHO IS NOT THERE SO I CAN LEAVE A VOICE MAIL. I HAVE NEVER HAD A CALL RETURNED. I JUST WANT TO KNOW WHAT I HAVE TO DO TO UNDERSTAND WHAT IS GOING ON WITH MY VEHICLE. WHY IS MY VIN NOT ELIGIBLE AS WELL? *TR
Oct 26, 2016
VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOLTS LOOSE, CV BOOT RIPPED, BOLTS ON OIL DEFLECTOR NOT TIGHT TO SPECS. FORD SAYS THEY REPAIRED THE VEHICLE BUT WE TOLD THEM WE COULD NOT RISK OUR LIVES ANY MORE WITH THIS DEFECTIVE VEHICLE. ON 7/29/14 WE EXPLAINED EVERYTHING TO FORD, SENT THEM THE LIST, GOT A CASE NUMBER AND REQUESTED THAT FORD BUY BACK THE VEHICLE. ON 8/8/14 FORD DENIED OUR REQUEST. WE ARE TOO SCARED TO PICK UP THE VEHICLE. *TR
Aug 11, 2014
WAS DRIVING ON MANETTO HILL ROAD IN PLAINVIEW, NY WHEN VEHICLE STALLED. NO POWER TO THE ACCELERATOR. KEPT PRESSING THE GAS, AND THE CAR DIDN'T MOVE. NO WARNING CHIMES, NO APPEARANCE OF ANYTHING WRONG-RADIO WAS PLAYING, AC, ETC. WAS ABLE TO PULL OVER (ROLL TO THE SIDE OF THE ROAD), PUT THE CAR IN PARK AND RESTARTED IT. THE COMPUTER THEN SHOWED "ENGINE FAULT SERVICE NOW" DROVE TO A LOCAL GAS STATION, THOUGH THE CAR WAS BUCKING AND DIFFICULT TO DRIVE. CAR WAS THEN TOWED TO DEALERSHIP SERVICE STATION. HAVE LEARNED THAT THERE ARE MULTIPLE TSB'S ISSUED FOR MY CAR, BUT NO RECALL. PARTS ARE NOT AVAILABLE SO THE CAR REMAINS AT DEALERSHIP SERVICE STATION. I WAS LUCKY I WAS NOT IN RUSH HOUR TRAFFIC OR ON/GETTING ON OR OFF A HIGHWAY WHEN THE CAR DIED. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED THEN. *TR
Aug 14, 2013
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
3 complaints
FOOT SLIPS OFF BRAKE PEDAL..ACCELERATOR PEDAL AND BRAKE PEDAL ARE TO CLOSE TOGETHER.BRAKE PEDAL NEEDS TO BE WIDER TO ACCOMMODATE LARGER SHOE SIZES,MINE ARE SIZE 13.. IN RAINY CONDITIONS FOOT SLIDES OFF BRAKE PEDAL FREQUENTLY. BAD DESIGN FROM FORD...HOPE I DON`T HAVE AN ACCIDENT BEFORE THIS CONDITION IS CORRECTED. *TR
Jul 18, 2014
THE GAS AND BRAKE PEDAL ARE SO CLOSE TOGETHER THAT WHEN YOU PUSH ON THE BRAKE, YOU COULD ALSO BE PUSHING ON THE GAS PEDAL IF YOU HAVE NORMAL SIZED FEET. THIS CAUSES THE ENGINE TO RACE AND YOU STEP ON THE BRAKE HARDER WHICH PUSHES DOWN THE GAS PEDAL MORE AND CAUSES THE ENGINE TO RACE MORE. THIS HAS HAPPENED TO ME TWICE IN THE LAST MONTH. *TR
Aug 20, 2013
THE GAS PEDAL IS TOO CLOSE TO THE BRAKE. WHEN I WEAR BIG SHOES, THE BACK LEFT SIDE EDGE OF MY SHOE CATCHES THE BACK SIDE OF THE BRAKE WHEN I LIFT IT OFF THE GAS. SERIOUS PROBLEM THAT SHOULD BE CORRECTED. *TR
Jul 11, 2012
UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
When I change gears to P or R the car shut down , also it shakes when I break
Oct 20, 2025
99% OF THE TIME I PUT MY FOOT FROM THE GAS TO THE BRAKE , MY FOOT ENDS UP UNDER THE BRAKE PEDAL ON THE UNDERCORNER BEFORE I MAKE A QUICK ADJUSTMENT TO GET MY FOOT ON TOP OF THE BRAKE WHERE IT BELONGS. THIS HAPPENS EVERYDAY SINCE I GOT THE VEHICLE. YOU CAN ACTUALLY SEE WHERE THERE IS A WORN SPOT UNDER THE BRAKE PEDAL AND ON THE VERY MOST RIGHT SIDE OF IT. I CURSE IT EVERY SINGLE TIME, EVERY SINGLE DAY. ONE OF THESE DAYS I CAN SEE IT COMING. I WOULD SAY THAT THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS BUILT.
Jul 27, 2015
SERVICE BRAKES, HYDRAULIC,STRUCTURE
2 complaints
The contact owns a 2013 Ford Escape. The contact stated that while his foot was depressing the accelerator pedal, the back of the contact’s foot would strike the brake pedal due to a reduced clearance between the accelerator and brake pedals. The contact stated that failure restricted the ability to properly depress the brake pedal while driving at highway speeds. Upon investigation, the contact discovered NHTSA Campaign Number: 12V319000 (Service Brakes, Hydraulic, Structure); and related the failure to the recall. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was 124,000.
Jun 30, 2025
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT'S FOOT BECAME STUCK BETWEEN THE BRAKE PEDAL AND THE CENTER CONSOLE. THE CONTACT REFERENCED MANUFACTURER RECALL NUMBER: 12S34, WHICH ORIGINALLY REMEDIED VEHICLES MANUFACTURED BETWEEN MARCH 8, 2012 AND JUNE 7, 2012; HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Apr 13, 2017
SUSPENSION,WHEELS
2 complaints
While driving on a city street at low speeds and good road conditions the rear torsion(stabilizer) bar cracked and broke off its mount and flipped the rear wheel sideways. This was extremely providential in that had this occurred at high speeds the results would have been disastrous for all around and in the vehicle. The incident occurred fortunately right at a location where there was a service to fix it. I want this incident to register with you because it may save someone's life. Please take this seriously. THIS WAS MY VEHICLE AND NOW IT IS MY DAUGHTER'S VEHICLE.
Jun 16, 2025
A wheel bearing is unsafe to drive on. Yes my safety and those in the car with me has been at risk. The problem was confirmed by a Ford Dealership and has been inspected by a suspension tech. There was no light in the dashboard or anything to notify me of this issue.
Aug 05, 2024
AIR BAGS,LATCHES/LOCKS/LINKAGES
2 complaints
The contact owned a 2013 Ford Escape. The contact stated that while driving approximately 25 MPH, the rear passenger side door erroneously opened causing a distraction to the driver and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged but the air bag did not deploy. During the crash, the contact sustained neck, shoulder, and back injuries. No medical treatment was received. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 212,000.
Jul 17, 2024
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECALL ISSUES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Mar 14, 2017
STEERING,SERVICE BRAKES,ENGINE
2 complaints
December of 2022 - Took car to shop due to engine overheat light and oil smell inside vehicle as well as other "codes coming up. Vehicle was repaired. May 2023 had to take car back to shop due to cranking and it immediately saying engine overheating, low coolant, and various other codes as well as brakes not properly functioning. Repair shop said it was low on coolant and added fluid, stated no leaks and returned vehicle. But repair shop shows it pulled 15 codes, including loss of communication with ABS control module A as well as 3 other "lost communication with" codes and the engine overheating. The NEXT day we had the same issues and had to put it back in the shop. They flushed system and replaced motor because a bad head gasket caused oil to mix with the water (again). Got the vehicle back July 10th and the traction control and braking felt off as it had before in Dec 2022 but then was fine. Noticed on 7/11 that there appeared to be something in the fluid tank that shouldn't be there (like black chunks) and called the repair shop to see about scheduling another diagnostic. On 7/13 my son was driving from work and the engine suddenly stalled saying overheating when it wasn't showing overheating. Pulled over, started to crank it back up and it was fine. On 7/14 on his was to work, he pulled to the edge of the roadway to miss multiple deer in the road and was unable to steer the vehicle back onto the roadway. The traction control kicked in and he could not steer the car back onto the road, brakes did not work and ended up causing him to crash. I have driven the car a few times when traction control would kick in when it really shouldn't and it would not allow me to steer, accelerate, or really do anything until it shut back off.
Jul 16, 2023
WHILE DRIVING VEHICLE TURNS OFF/ENGINE DIES AT ANY SPEED WITHOUT WARNING. IT HAS HAPPEN 6 TIMES. *TR
Sep 05, 2014
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
The contact owns a 2013 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion into the engine, and the engine needed to be replaced. The manufacturer was notified of the failure and advised the contact to tow the vehicle to another dealer for a second opinion. The vehicle was towed to Asheboro Ford, Inc. (1602 E Dixie Dr, Asheboro, NC 27203) who provided the same result. Additionally, the second dealer diagnosed that the transmission needed to be replaced. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer informed the contact that the VIN was not included in a recall. The failure mileage was approximately 76,236.
Jul 11, 2023
The contact owns a 2013 Ford Escape. The contact stated the vehicle was taken to the local dealer for an unstated recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The transmission warning light was flashing. The vehicle was able to be restarted and was taken back to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 149,000.
Oct 21, 2022
STEERING,SUSPENSION
2 complaints
The electric power assist stopped working and almost caused my wife to hit another car. You cannot steer this car if the power assist isn't working, lots of complaints about this issue but nobody is checking into it, if this isn't a safety problem than there isn't any reason for you to be in business for you are not recognizing a serious problem, I know a little door latch is important but no where close to this problem. can you imagine going down the road at 60 miles per hour and your steering goes out. also the cross over on the rear suspension must be made of low grade tin for it has completely rotted away, this crossover holds the rear suspension. I know nothing will happen with this but at least I got to vent, Thanks
Sep 08, 2022
MY STEERING FROZE UP ON MY VEHICLE IT WILL NOT TURN RIGHT OR LEFT. AND MY SHOTS OR MY STRUTS HAVE WORN OUT TOO SOON I THINK ALSO ON THIS VEHICLE BUT I NEED THIS SUSPENSION CHECKED OUT IN THE STEERING CHECKED OUT ON THIS VEHICLE.
Dec 19, 2017
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
2 complaints
The contact owns a 2013 Ford Escape. The contact stated that while her husband was driving 35 MPH, he noticed the vehicle was losing motive power. Her husband pulled over at the nearest gas station and noticed a fuel leak underneath the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the contact was informed that her vehicle had experienced the failure listed in NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline). The dealer informed her that the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 130,000.
Jul 27, 2022
The contact owns a 2013 Ford Escape. The contact stated that he noticed that fuel had been leaking from underneath his vehicle. The contact then called the dealer who informed him that his vehicle was not included in NHTSA Campaign Number: 13V584000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.
Feb 15, 2022
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
This just so the information is sent in to someone I bought this car used from.day one had problems warranty did not cover anything. First when you would start it it would flash power steering assist fault on the dash you shut car off and restart it goes away. Then the turbo boost sensors keep going I have replaces these three different times find out there is a service bulletin out for it but ford won't fix it for free there is a short in the wire you have to pay out of pocket for. Next was driving down the road and lost all power it went into limp mode while we were driving. The transmission is all messed up in this vehicle it was leaking fluid and took it to a shop to see where and can't find it. There are other electrical issues with the car I have 157k on it
Nov 04, 2021
HAD TO REBUILD TRANSMISSION AND LOST POWER STEERING . THE CRUISE CONTROL DOES NOT WORK ALSO
Dec 11, 2018
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
2 complaints
Fuel leak, with smell of gasoline filling the cabin. Leak was in the engine compartment. After car was towed I saw about 7-8 oz of gasoline pooled on my carport. Due to gas being flammable, I had the car towed in. Dealer says it needs a new fuel line for $505. Had someone lit a match, my house could have been set on fire. Also, since the leak was so strong, what if there was a short in any of the electronics? Again, major risk of fire.
Jun 23, 2021
VEHICLE STALLS OUT WHEN ACCELERATING AFTER STARTING AND ALSO WHEN ACCELERATING IN HIGHWAY DRIVING. RECENTLY IN HEAVY TRAFFIC. BARELY AVOIDED ACCIDENT. HAVE TO SHUT OFF AND RESTART. LOCAL DEALER IS SERVICING FUEL SYSTEM AT THIS TIME.THE SERVICE REP STATED THAT IT COULD BE A FUEL SENSOR. RESEARCHED ONLINE AND FOUND SAME/SIMILAR PROBLEMS WITH THIS MAKE, MODEL AND YEAR. VEHICLE JUST SERVICED ON 11/21/2016. ODOMETER 67,762.. *TR
Nov 28, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
2 complaints
SHUDDERING SINCE IT WAS BOUGHT AS A USED CAR NOW DANGEROUS TO DRIVE ,HARD TO STOP ENGINE SHAKES AND SHUDDERS IN A FRIGHTENING MANNER. NOW SO BAD AT IDLE IN PARK, PUT TRANSMISSION IN DRIVE AND THE CAR TRIES TO TAKE OFF AND IS DIFFICULT TO HOLD BACK WITH THE BRAKES
Apr 26, 2021
DRIVING DOWN THE FREEWAY, STARTED TO ACCELERATE IN SPORT MODE, HEARD SOMETHING POP. SOUNDED LIKE THE CLUTCH SLIPPED OR A BELT BROKE. LOST MOST ACCELERATION. GOT OFF FREEWAY TO TAKE SIDE STREETS HOME. HAD A LOT OF TROUBLE ACCELERATING UP HILL. WOULD ACCELERATE BUT VERY SLOWLY. NOT ON PACE WITH GEARS. WAS SHIFTING WEIRD. BOTH IN D AND S. TOOK ME ABOUT 4 BLOCKS TO GET FROM 0 TO 25MPH.
Jul 20, 2019
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
2 complaints
LAST NIGHT LEAVING FROM WORK, IN THE DARK AT 9;30PM, STARTED CAR AND STARTED TO PULL OFF THE SHOULDER ONTO THE ROADWAY, PRESSED ONTO GAS PEDAL AND CAR WENT SLOW THEN THE ABS SENSOR CAME ON AND A SHORT DISTANCE LATER THE TRACTION CONTROL CAME ON ALONG WITH HILL ASSIST NOT AVAILABLE. I HAD THIS EXACT PROBLEM EARLIER THIS YEAR, ONLY THE ADDITION OF THE 4WD NOT BEING AVAILABLE AND IT WAS A BAD ABS SENSOR. I HAD IT REPLACED AND HAVE HAD NO PROBLEMS UNTIL LAST NIGHT. THEN THIS MORNING, I HAD TO BACK UP TO GO TO WORK AND THE REAR END STOPPED THE CAR AND HAD THERE NOT BEEN ENOUGH ROOM I WOULD HAVE BEEN STUCK. I WAS ABLE TO GO FORWARD THE ABS LIGHT CAME ON, SHORT DISTANCE LATER THE TRACTION CONTROL CAME AND THEN WHEN I WENT TO PARK THE NO HILL ASSIST CAME ON. NOTHING VISIBLIY WRONG AGAIN. APPOINTMENT IN THE MORNING TO HAVE THE CODES READ AGAIN.
Sep 29, 2020
TODAY AFTER 10 MINUTES OF SUCCESSFUL, NORMAL SUBURBAN DRIVING, AND A STOP FOR LUNCH, MY ABS, TRACTION CONTROL, HILL START ASSIST, AND AUTO 4WD SYSTEMS ALL THREW WARNINGS OF MALFUNCTION. THE WARNINGS APPEARED AFTER HAVING BEEN WAITING IN A DRIVE-THROUGH LINE FOR ABOUT 20 MINUTES, AND POWER OFF IN THE VEHICLE FOR ABOUT 30 MINUTES THEREAFTER. AUDIBLE AND PHYSICAL INDICATIONS OF PROBLEM WERE THUMPING NOISE IN RIGHT-REAR WHEEL, AND DIFFICULTY IN MAKING FORWARD MOTION AT LOW SPEED IN A ZERO-SLOPE PARKING LOT. VISUAL CHECK FOUND NO PROBLEMS WITH TIRE INFLATION OR OBSTACLES IN STRAIGHT PATH OF TRAVEL. MANUAL CHECK OF LUG-NUTS BY HAND WITHOUT TOOLS FOUND NONE LOOSE. AFTER CONFERRING WITH A LOCAL SHOP I TRUST, I WAS ABLE TO TRAVEL 1/2 MILE WITHOUT INCIDENT TO THEIR LOCATION. AUDIBLE AND PHYSICAL INDICATIONS WERE PRESENT AT THE BEGINNING OF THE TRIP, BUT ALL CLEARED AFTER I GOT UNDERWAY. WARNINGS ON DASH REMAINED PRESENT. SHOP WAS ABLE TO REPRODUCE INDICATIONS, BUT COULD NOT FIND ANY CAUSE DURING DETAILED VISUAL INSPECTION OF CHASSIS AND BRAKE SYSTEMS. I HAVE SCHEDULED AN ELECTRICAL DIAGNOSTIC ON THE SYSTEMS FOR NEXT WEEK, TO ATTEMPT TO FIND THE CAUSE OF THIS SET OF CONDITIONS. SHOP THINKS A FAULTY ABS SENSOR, TONE PLATE, OR WIRING MAY BE THE CAUSE, WHICH MAKES THE BRAKES ENGAGE INTERMITTENTLY WITHOUT INPUT FROM THE DRIVER. *TR
May 30, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
REAR PASSENGER DOOR LATCH FAILURE (RECALL); FRONT DRIVER WHEEL BEARING FAILURE WHEEL LOCKED UP WHILE DRIVING (2X) REVERSE CAMERA IMAGE, SPUTTERING, STALLING, ELECTRICAL FAILURE AFTER RE-FUELING ECOBOOST ENGINE
Sep 09, 2020
2013 FORD ESCAPE SEL 08/12 STALLING PROBLEMS. STALLED 4 TIMES ON A BUSY STATE HIGHWAY. HESITATED TO RESTART THEN WOULD STALL OUT AGAIN. THIS HAS BEEN GOING ON FOR MONTHS. CALLING FORD DEALER TOMORROW TO SEE IF IT'S CIVERED UNDER RECALL DUE TO BEING BOUGHT USED FROM A DEALER
Oct 06, 2019
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
CAR WAS IN PARKED. WHEN I PUT THE CAR IN GEAR, IT GOT STUCK IN REVERSE AND THE CAR CUT OUT AND WOULD NOT START. TOW TRUCK CAME TO ASSIST AND TOLD ME THAT THIS ISSUE WAS A RECALL ON FORD CARS. I CALLED LEXINGTON PARK DEALERSHIP TO VERIFY AND WAS TOLD THAT THIS RECALL DIDN'T APPLY TO MY VIN. NOT SURE WHY, IF THE RECALL SPECIFICALLY STATES 2013 AND 2014 FORD ESCAPES WHICH I HAVE. IF I AM HAVING THE SAME ISSUE AS THE RECALL, WHY AM I NOT COVERED. *TR
Jun 01, 2020
VEHICLE WAS IN DRIVE AND SUDDENLY LOST POWER. THE ACCELERATOR WAS PRESSED BUT THE VEHICLE STOPPED DRIVING FORWARD EVEN THOUGH THE ENGINE WAS RUNNING. THE ENGINE DID NOT REV. THE DASH LIGHT INDICATING THE TRANSMISSION DISAPPEARED. THE VEHICLE SUDDENLY JUMPED INTO GEAR SO HARD I SUFFERED WHIPLASH. IT DID THIS SEVERAL TIMES AS I ATTEMPTED TO GET CLEAR OF HEAVY TRAFFIC. I LITERALLY THOUGHT I HAD BEEN REAR ENDED AT ONE POINT AS THE CAR JOLTED SO HARD. AFTER GETTING OUT OF THE ROADWAY, THE TRANSMISSION FAILURE SERVICE NOW LIGHT CAME ON. THIS IS CONSISTANT WITH THE PCM WIRING HARNESS RECALL DONE ON OTHER 2013 ESCAPES BUT WAS NOT COVERED FOR MY PARTICULAR VEHICLE. THE JOLTS TO THE VEHICLE KICKING IN GEAR DESTROYED THE TRANSMISSION. I WAS IN MOTION AT THE TIME, IN BUMPER TO BUMPER TRAFFIC. I WAS LUCKY NOT TO STRIKE OR BE HIT BY ANOTHER VEHICLE. I HAVE CONTACTED FORD BUT THEY STATE MY CAR WAS NOT COVERED UNDER THAT RECALL AND THAT THEY WILL NOT HELP ME.
Feb 15, 2017
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
ENGINE RANDOMLY SHUTS OFF WHILE IN MOTION. FORD SURPRISINGLY 'CAN'T' REPRODUCE THE PROBLEM. IT'S VERY DANGEROUS AND MOST OF THE TIME LEAVES US STRANDED IN THE MIDDLE OF THE ROAD. A COUPLE TIMES IT HAS LEFT US IN THE MIDDLE OF BUSY INTERSECTIONS. ONLY 87K MILES.
Mar 01, 2020
AS MANY OTHER FORD ESCAPE 2013 OWNERS, MY CAR STOPPED WORKING PROPERLY PUTTING MY LIFE AND THOSE OF MY WIFE AND KIDS AT RISK. IT STARTED WHEN THE ENGIN BEGAN TO CUT OFF WHEN IDLE. AT THE BEGINING, THERE WERE NO CHECK ENGINE LIGHT. CAR WILL RESTART BUT A 150 M LATER THE ENGINE WILL START FIGHTING TO STAY ON AND MOST OF THE TIME THE ENGINE LOSE THE BATTLE. SO I RESTART AGAIN UNTIL ( AFTER 2, OR 3 TIMES) THE ENGINE STAYS CONSTANTLY ON. MY BIG CONCERN WAS WITH THE HAZARDOUS AND RISKY SITUATIONS I FOUND MYSELF IN, SPECIALLY WHILE GETTING INRO A BUSY ROAD OR A HIGH WAY AND HAVING THE ENGINE TO SHUT DOWN ANDLET I DIDN'T HAVE TIME WHEN THE ENGINE LET ME OUT OF POWER. SOME DRIVERS ARE IN HURRY AND MIGHT NOT HAVE THE TIME TO STOP THEIR VEHICLE BEFORE HITTING ME. THAT'S WHY I ALWAYS PARKED MY CAR ON THE SIDEWALKS WHILE IN DISTRESS. WHEN I TOOK THE CAR TO ONE OF FORD DEALERS, THEY COULDN'T FIND THE ISSUE. I TOOK IT TO A PRIVATE MECHANIC AND HE MADE ME CHANGE A LOT OF PIECES BUT STILL NOT FIXED YET. I AM GOING BACK TO THE DEALER AND HOPEFULLY THEY'LL FIX THE ISSUE. IT COST ME $ 2500 UNTIL NOW AND STILL LOOKING FOR THE ISSUE.
Oct 26, 2017
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
I BROUGHT THIS 2013 FORD ESCAPE TRUCK IN AUGUST 21ST 2018 IT HAD 77095 MILES WHEN IT WAS UNDER WARRANTY STILL AFTER WE BROUGHT THE TRUCK THE ENGINE LIGHT CAME ON IN THE BEGINNING OF SEPTEMBER 3, 2018 I WENT UP THERE TO DON DAVIS NISSAN WHEN THIS TRUCK WAS STILL UNDER WARRANTY AND TOLD DON DAVIS NISSAN THAT THE ENGINE LIGHT ON THERE WAS ON THEY TOLD ME THAT I HAD TO PAY FOR IT OUT OF MY POCKET AND I TOLD THEM WHY SHOULD ME AND MY DAY PAY FOR SOMETHING AND THE TRUCK WAS UNDER THE WARRANTY STILL THEY REFUSE TO FIX IT I BEING CALLING THEM NUMEROUS OF TIMES FROM SEPTEMBER 3, 2018 AND 2019 ABOUT THIS TRUCK AND IT WAS STILL UNDER WARRANTY AT THAT TIME SO AROUND OCTOBER 28, 2019 I WAS LEAVING FROM THE LIBRARY DOING MY HOMEWORK AND I HAVE NOT EATEN ANYTHING THAT DAY SO I WENT TO GET ME SOMETHING TO BEFORE I WENT HOME AS I WAS DRIVING I HEARD THE BELT BROKEN OFF AS I WAS DRIVING I WAS ALMOST IN A ACCIDENT WHEN THE CARS WERE DRIVING DOWN THE STREET SO I PULL OVER ON A STREET I DIDN'T HAVE ENOUGH MONEY FOR A TOW TRUCK SO I SLEPT IN MY TRUCK WHICH WAS OCTOBER 27, 2019 UNTIL THE NEXT DAY WHICH WAS OCTOBER 28 2019 A GOOD SAMARITAN HELP PUSH MY TRUCK TO DON DAVIS DODGE SO THE PEOPLE AT DON DAVIS DODGE TOLD ME IT WAS ABOUT 450 TO FIX MY TRUCK WHICH MEANS THAT I HAD TO USE MY TRUCK NOTE MONEY TO GET THAT FIX SO AROUND IN NOVEMBER I BROUGHT A SENSOR THAT GOES ON THEIR WHICH WAS CAUSING MY TRUCK TO LEAK OIL WHICH THEY DIDN'T NOT REPLACE THE FIRST TIME WHEN I BROUGHT THIS TRUCK IN AUGUST 20, 2018 WHEN I TOLD THEM ABOUT THIS PROBLEM THE FIRST TIME AND THEY REFUSE TO FIX IT SO I BROUGHT THE SENSOR LAST MONTH AND PUT IT ON THEIR SO THIS YEAR OF JANUARY 7TH 2020 I AM ON MY WAY HOME AND I HEAR THE SAME RESPONSE OF THE BELT BROKEN OFF AGAIN AFTER I REPLACED THE BELT AND THE SENSOR NOW IT IS LEAKING OIL AGAIN AND I BEEN COMPLAINING TO DON DAVIS NISSAN NUMEROUS OF TIMES ABOUT THIS TRUCK
Jan 10, 2020
MY VEHICLE WAS GOING 45 MPH IN MOTION DOWN THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. ABOUT 4 MILES DOWN THE ROAD MY CAR FLASHED THE "ENGINE OVERHEATING" SIGNED AND WITHIN 5 SECONDS THE CAR CAME TO A STOP AND STALL IN LIMP MODE. THIS IS NOT SAFE ESPECIALLY SINCE I WAS ON A HIGHWAY, AND WHERE I LIVE THERE ARE HIGHWAYS EVERY WHERE THAT TAKE ME WHERE I NEED TO BE. TOOK TO FORD DEALER A MILE OR SO DOWN THE ROAD, AND THEY TESTED IT FOR EVERYTHING AND THEY SENT ME ON MY WAY WITH NO WORK DONE, JUST CONDUCTED A ROAD TEST AFTER RESETTING THE CODES AND LIGHT DID NOT COME BACK ON. ABOUT 15 MILES LATER, THE CAR DID THE EXACT SAME THING AGAIN ON THE SAME HIGHWAY, GOING 45, CHECK ENGINE LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE AGAIN. TOOK TO THE FORD DEALER NEXT DAY AND TOLD ME THAT THE STANDPIPE IS MALFUNCTIONING CAUSING THE OVERHEATING IN THE ENGINE COOLING SYSTEM. BUT, FIXING THIS PIECE DOES NOT FIX THE PROBLEM. MY CAR WAS FIXED FOR THIS SAME ISSUE IN 2014, BY THE 13S12. AND YET, THIS ISSUE IS HAPPENING AGAIN. I DO HAVE THE 2013 FORD ESCAPE WITH THE 1.6L ENGINE THAT HAS FREQUENTLY DEALT WITH THIS PROBLEM. DRIVING THIS CAR IS VERY UNSAFE DUE TO THE CAR ABRUPTLY STOPPING IF THIS PROBLEM HAPPENS, THE CAR STALLS AND CAN EASILY OVERHEAT. AS THE DEALER HAS ONLY SUGGESTED INSTALLING A NEW COOLANT LEVEL SENSOR (STANDPIPE) WITH NEW HARDWARE AND SOFTWARE, WE SEE THAT THIS PROBLEM HAS NOT WORKED IN PREVIOUS 2013 FORD ESCAPES. HAVING THIS CAR ON THE ROAD IS A SAFETY HAZZARDS. WITH OVER 3 PAGES OF MY FORD ESCAPE ALONE WITH FACTORY RECALLS, THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD. I HOPE THIS GETS FIXED, OR AT LEAST A RECALL FOR THIS CAR OR AN INVESTIGATION IS PUT IN ACTION. THIS CAR IS NOT SAFE IN ANY TERMS OR CONDITIONS AND I DO NOT WANT THIS CAUSING ANY POTENTIAL FATALITIES.
Aug 03, 2018
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
MY CAR CONSTANTLY STALLS. IT STALLED PERIODICALLY BUT I THOUGHT WELL MAYBE IT'S WAS BECAUSE OF HOW HOT IT WAS OUTSIDE. BUT THAT IT'S THE CASE. I CAN BE AT A LIGHT STOPPED, DRIVING DOWN THE STREET/EXPRESSWAY AND IT'LL START TO LOSE STUTTER AND STALL OUT WITH ONLY THE BATTERY LIGHT AND OIL LAMP LIGHT COMING ON. SOMETIMES ITLL START RIGHT BACK UP OTHERS IT HAS IT SIT AND COOL DOWN. EVEN THO MY ENGINE ISN'T READING HOT OR ANYTHING ALONG THOSE LINES. EVERYTHING READS FINE. I'VE TAKEN TO MULTIPLE SHOPS AND FINALLY JUST 5 DAYS AGO TO A FORD DEALER WHO HAD MY CAR FOR ALMOST 3 DAYS AND ALL HE COULD SAY IS IT LOOKS LIKE I COULD POSSIBLY HAVE A CRACKED WATER PUMP! THEY NEED TO DO SOMETHING FOR US WITH THE 1.6 IT SEEMS TO BE THE SAME EXACT THING GOING ON WITH THE 2.0. TODAY WHEN MY CAR STALLED MY OIL DIPSTICK WAS SMOKING
Nov 25, 2019
PURCHASED MY 2013 ESCAPE DEL ON 4/2014, IT'S BEEN BACK TO DEALERSHIP FOR A TOTAL OF 32 DAYS SINCE I'VE OWNED IT. THEY HAD TO REPLACE AT NO COST DUE TO RECALL 13S12 THE WATER PUMP, LONG BLOCK 1.6LTR ENGINE, ENGINE INDICATOR ASY-OIL LEVEL,BATTERY,VACUUM PUMP,THERM.ASSY,STARING ANGLE SENSOR, COOLANT BYPASS SOLENOID, LOWER STANDPIPE HOSE. REPROGRAMMED APIM, PCM, ICP, RCM. FORD DISCONTINUED THE 1.6 ENGINE BACK 2015 AND THE SEX MODEL. I CONTINUALLY HAVE SYSTEM ISSUES EVEN AFTER THEY REPLACED MY ENGINE. I WANT A DIFFERENT ESCAPE.
Mar 20, 2018
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
2 complaints
VEHICLE STALLS IN GEAR AND/OR IDLE. STALLS IN DRIVE, REVERSE, SPORT MODE. VEHICLE DIED IN DRIVEWAY ON STREET AND IN MOTION. NEW BATTERY PREVIOUSLY INSTALLED.
Oct 28, 2019
HOSE CLAMP RUBBED HOLE IN AC LINE WAS REPAIRED AT DEALERSHIP AND IS DOING IT AGAIN. CAR IS LEAKING COOLANT AFTER BEING TESTED AT DEALERSHIP CAR KEEPS LEAKING COOLANT HAVE TO KEEP PUTTING COOLANT IN CAR EVERY OTHER DAY NO LEAK IS BEING SEEM RECALLS HAVE BEEN DONE FOR THIS ISSUE BUT MY CAR WAS NOT INCLUDED. I WAS DRIVING THE CAR THEN THE CAR STARTED TO SHAKE AND SAID LOW COOLANT THEN THE CAR JUST DIED IN THE MIDDLE OR THE ROAD 4 DAYS AFTER GETTING CAR TESTED AND COOLANT ADDED TO THE CAR. ONE OF THE HOSE CLAMS RUBBED A HOLE IN THIS AC LINE THAN I STARTED HAVING COOLANT PROBLEMS REPLACED AC LINE AT DEALERSHIP FOR IT TO BE RUBBING HOLE IN LINE AGAIN. CAR IS CURRENTLY AT DEALERSHIP AGAIN.
Sep 25, 2018
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING DOWN HIGHWAY 52 YESTERDAY EVENING MY FORD ESCAPE 2013 CAUGHT ON FIRE. I WAS ABLE TO PULL TO THE SIDE AFTER IT SEIZED (BRAKES QUIT IN THE PROCESS) AND HAD TO JUMP OUT THE PASSENGER SIDE DOOR AS THE WHOLE ENGINE WAS ON FIRE AND ENGULFING THE DRIVER SIDE.
May 14, 2019
DRIVING MY 2013 FORD ESCAPE SEL WITH ONLY 52000 MILES ON IT HOME FROM SHOPPING IN RENO, NEVADA. I WAS IN WASHOE VALLEY, NV WHEN I THOUGH THE HIGH WINDS WERE KEEPING MY CAR FROM SPEEDING UP, WHEN I COULD NOT ACCELERATE I PULLED TO THE SLOW LANE AND THEN ONTO THE SHOULDER. I PUT THE CAR IN PARK AND LOOK AT MY DASH TO SEE IF I WAS OVERHEATING OR ANY OTHER ISSUES WERE APPARENT. MY DASH SHOWED NOTHING WRONG AT ALL. NO LIGHTS OR WARNINGS OF ANY KIND. THE GAGES WERE ALL RUNNING NORMAL. I PUT MY CAR IN PARK AND WITHIN A SECOND OR TWO A LARGE VERY BLACK BILLOW OF SMOKE CAME UP BACK PART OF THE ENGINE NEAREST TO HE DRIVERS SIDE WINDOW. THEN SECOND LATER LARGER FIRE FLAMES CAME RIGHT BEHIND IT THAT WENT OVER THE TOP OF MY CAR. MY CAR WENT UP IN FLAMES IN JUST MOMENTS. I HAD TO JUMP FROM THE BURNING CAR TO SAFELY.
Feb 28, 2017
ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM
2 complaints
1. MY FRONT BUMPER CAME APART 2 WEEKS AFTER PURCHASE AT A PLACE WHERE THE METAL WAS WELDED AND THEN CAME HALFWAY OF ALL PIECES FELL OFF ATTACHED TO FRONT BUMPER AND NO COLLISION TOOK PLACE HOWEVER WHEN I BACKED UP OUT OF THE PARKING SPACE IT CAUGHT ON THE CURB AND PULLED APART EVEN MORE. 2. SINCE PURCHASE AFTER FILL UP THE ENGINE CRANKS HOWEVER WILL NOT TURN OVER WITHOUT APPLYING A LITTLE GAS. 3. NOW YESTERDAY I HAVE TOO TURN ON IGNITION TWICE TO START EVERYTIME I NEED TO TURN ON THE CAR. 4. I ALSO HAD 5 RECALLS THE DEALERSHIP DID NOT MAKE ME AWARE OF FIXED ( THEY ONLY SAID REAR SEATBELTS HAD TO BE REPLACED) WELL SHORTLY AFTER I PURCHASED 3 DOORS WOULDN'T LATCH I HAD TO ROPE MY DOORS SHUT UNTIL I COULD GET INTO SEWEL FORD. MY FAMILY HAS BEEN IN SO MUCH DANGER IN THIS VEHICLE. I AM A 40 YEAR OLD DISABLED WOMAN WITH 3 CHILDREN, MY STEP -DAD IS BLIND, MY BROTHER IS TERMINALLY ILL AND NEEDLESS TO SAY I NEED A RELIABLE VEHICLE IN ONE PIECE. I HAVE FILED A COMPLAINT WITH THE ATTORNEY GENERAL AND THE DMV RESPONDED THAT AN INVESTIGATION HAS BEEN SET OUT TO DETERMINE HOW MUCH OF THIS IS MANUFACTURE DEFECT AND WHAT PART THE DEALERSHIP PLAYED BY NON- DISCLOSURE OF REMAINING RECALLS MAKING ME BELIEVE THEY WERE CONCERNED FOR OUR SAFETY BY FIXING THE REAR SEAT BELTS.
Nov 30, 2018
I WAS DRIVING DOWN I49, SHREVEPORT, LA. AT APPROXIMATELY 65 MPH, HIGH TEMPATURE WARNING CAME ON FOLLOWED BY ENGINE FAILURE WARNING, AS I WAS MAKING MY WAY TO THE ROADSIDE ENGINE SHUT DOWN. STEAM STARTED COMING FROM UNDER THE HOOD, WHEN THE VEHICAL CAME TO A STOP, I POPPED THE HOOD, AS I GOT OUT OF THE CAR I NOTICED A SMALL AMOUNT OF BLUE SMOKE, FOLLOWED BY BLACK SMOKE, I DID NOT OPEN HOOD, 30 SECONDS LATTER FLAMES WERE SHOOTING FROM UNDER THE HOOD, I CALLED 911 AS THE FLAMES ENGULFED THE FRONT OF THE CAR
Oct 19, 2017
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
2013 FORD ESCAPE, STALLING, LOOSING POWER DASH LIGHTING UP WHILE DRIVING. DEALER SERVICE DEPT CAN FIND NOTHING WRONG.
Sep 09, 2018
2013 FORD ESCAPE SITUATION IS THAT WHEN I TRANSFER MY FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL, BESIDES LIGHTLY BRAKING THE VEHICLE EXPERIENCES A SURGE IN ACCELERATION ... CAUSING UNEXPECTED ACCELERATION WHEN THE DRIVER WOULD EXPECT THE VEHICLE TO BE BRAKING. THERE ARE 1 OR 2 PROBLEMS: 1) THE BRAKE PEDAL IS TOO CLOSE TO THE ACCELERATOR PEDAL [MORE SO FOR A MALE DRIVER WITH A WIDER FOOT THAN A FEMALE DRIVER]. 2) THE BRAKE PEDAL HAS TOO MUCH MOVEMENT WHILE THE DRIVER IS TRYING TO BRAKE, IN THAT PRESSURE ON THE BRAKE PEDAL PUSHES THE PEDAL TO AND PAST THE ACCELERATOR PETAL; IN THAT IF THE FOOT IS NOT EXACTLY ON THE BRAKE PEDAL, THE ACCELERATOR PUSHES DOWN AND CAUSES A POWER SURGE, WHEN THE DRIVER IS EXPECTING THE VEHICLE TO BE BRAKING. THE PROBLEM IS THE DESIGN AND FUNCTION OF THE BRAKE PEDAL. THE BRAKE PETAL HAS SUCH A LONG TRAVEL, THAT WHEN A PERSON'S FOOT IS NOT 100% ON THE BRAKE THAT THE FOOT ALSO PRESSES ON THE ACCELERATOR PEDAL, CAUSING THE VEHICLE TO SURGE FORWARD UNEXPECTEDLY, INSTEAD OF STOPPING. THIS IS MOST LIKELY TO HAPPEN WITH A MAN'S FOOT, BEING WIDER THAN A FEMALE'S FOOT. I HAVE EXPERIENCED THIS ON VARIOUS OCCASIONS; ALL OF WHICH CAUSED AN EXTREMELY TRAUMATIC SITUATION(S): 1) TRAVELING ON THE FREEWAY, WHEN TRAFFIC BACKS UP OR ANOTHER VEHICLE CHANGES INTO MY DRIVING LANE - IN EITHER CONDITION, WHERE FORCED TO BRAKE 'UNEXPECTEDLY', THE VEHICLE SURGES FORWARD. 2) WHEN BRAKING AT AN INTERSECTION, TAKING THE FOOT FROM THE ACCELERATOR TO THE BRAKE, INITIALLY THE CAR SLOWS DOWN, BUT WHEN THE BRAKE IS PRESSED TO STOP THE CAR, THE CAR ACCELERATES UNEXPECTEDLY, I.E, A PEDESTRIAN IS CROSSING THE STREET IN AN INTERSECTION AND THE VEHICLE ACCELERATES UNEXPECTEDLY AND POSSIBLY INJURING THE PEDESTRIAN. THE FORD DEALER SAID THAT THEY CANNOT FIX A "DESIGN FLAW". *TR
Dec 03, 2012
POWER TRAIN,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE REVERSING AT UNKNOWN SPEEDS, THE GEAR SHIFTER BECAME STUCK IN THE DRIVE POSITION; HOWEVER, THE VEHICLE CONTINUED TO MOVE IN REVERSE. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAN TAN FORD (1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Aug 23, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD AFTER BEING STOPPED ON AN INCLINE. THE CONTACT MENTIONED THAT BOTH THE ACCELERATOR AND BRAKE PEDAL NEEDED TO DEPRESS IN ORDER TO ENSURE THAT THE VEHICLE WOULD NOT ROLL BACKWARDS. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT CONTACTED. THERE WAS NO DIAGNOSTIC TEST COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,000.
Jun 25, 2014
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
ENGINE HESITATES, STUMBLES, OR LOSES POWER. THE CHECK ENGINE LIGHT WILL BE ILLUMINATED. HAVE REPLACED ECOBOOST SENSOR AND STILL HAVE THE SAME PROBLEMS. I DO NOT FEEL THAT IT IS SAFE TO DRIVE THIS CAR.
Aug 14, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 20 MPH, AN ABNORMAL BURNING ODOR ENTERED THROUGH THE ENGINE COMPARTMENT AND THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER INTO A PARKING LOT. THE CONTACT AND PASSENGER EXITED THE VEHICLE AND OBSERVED SMOKE UNDER THE VEHICLE AND OIL LEAKING PROFUSELY FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER. THE LOCAL DEALER (CROWN FORD, 420 MERRICK RD, LYNBROOK, NY, 11563, 516-599-0600) DID NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE OIL HAD JUST BEEN CHANGED TWO WEEKS PRIOR AT CHATHAM FORD (781 MAIN ST, CHATHAM, MA, 02633, 508-945-0500). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
Oct 16, 2017
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
WHEN I TURNED ON THE CAR TO GET BACK HOME FROM THE GROCERY STORE THE SCREEN SHOWED "STEERING WHEEL AT FAULT." THE STEERING WHEEL WAS VERY HARD TO TURN AND I HAD TO GET HOME SO I MANAGED TO GET THE CAR TO THE HOUSE. THE NEXT MORNING, THE SAME THING HAPPENED AGAIN AND BECAUSE OF THIS PROBLEM I COULD NOT TAKE MY CAR TO A TRIP WHERE I HAD ALREADY PLANNED, NOW I CAN'T DRIVE IT TO WORK EITHER, IT HAS BEEN TWO DAYS AND THE SAME PROBLEM REMAINS.
May 28, 2018
MY CAR HAS RAN A 100% SINCE THE DAY I BOUGHT IT. I WENT TO GO MOVE MY CAR AFTER I CUT MY GRASS AND INSTANTLY MY POWER STEERING SENSOR WENT OFF AS SOON AS I STARTED MY CAR STATING THAT IT REQUIRED SERVICE DUE TO IT NOT WORKING. JUST LIKE THAT. NO EARLIER WARNINGS, NO MALFUNCTIONS PRIOR TO THIS INCIDENT, NOTHING. I AM A MOTHER OF 4 DAUGHTERS AND THANKFULLY I WAS JUST TRYING TO REPOSITION MY VEHICLE IN MY YARD VS. DRIVING DOWN THE ROAD OR ELSE IT COULD HAVE CAUSED SEVERE BODILY HARM TO US OR EVEN WORSE, IT COULD HAVE CAUSED A MAJOR ACCIDENT THAT COULD HAVE RESULTED IN DEATH. I CALLED THE FORD DEALERSHIP AND THEY STATED EVEN WITH SO MANY COMPLAINTS ON THIS PARTICULAR MODEL, MAKE, AND YEAR HAVING THIS EXACT PROBLEM, THIS IS NOT A RECALL YET. I RESEARCHED IT MYSELF AND FOUND OUT THAT THE 2013 FORD FUSION ALSO HAS THIS PROBLEM, BUT THERE IS CURRENTLY AN ACTIVE RECALL FOR THE FUSION, BUT NOT THE ESCAPE. I AM CONFUSED ON THIS. ARE THEY WAITING ON A DEATH TOLL TO RISE DUE TO FORD'S MALFUNCTIONING PART AND A LAWSUIT BEFORE THEY DECIDE THAT THIS IS A REAL SERIOUS ISSUE OR IS IT BECAUSE OF THE LACK OF CONCERN FOR FORDS CUSTOMERS AND FAMILIES THEY HAD WHEN THEY DECIDED TO USE THIS POORLY PLANNED ELECTRICAL DESIGN THAT IS CONTINUOUSLY MALFUNCTIONING? OR MAYBE ITS BECAUSE THEY KNOW THAT THIS IS A BIG ISSUE AND CHARGING CUSTOMERS OVER $1700.00 TO FIX THIS POORLY PLANNED PRODUCT THAT IS GOING TO COST SOMEONE THEIR LIVES WAS GOING TO MAKE THEIR SERVICE DEPARTMENT REVENUE SKY RISE WITH THIS POWER STEERING PROBLEM BEING HIGH IN DEMAND. I DON'T UNDERSTAND WHY ONE MODEL OF FORD WITH THE SAME YEAR IS ON RECALL FOR THIS, BUT THE OTHER MODEL WITH THE EXACT SAME SET UP AND YEAR IS NOT. I AM A SINGLE MOTHER OF 4 DAUGHTERS THAT IS STILL PAYING ON THIS $19,000.00 VEHICLE THAT IS NOW PARKED IN MY YARD BECAUSE IT IS TOO EXPENSIVE TO FIX. THANKS FORD!!!
Sep 01, 2017
LATCHES/LOCKS/LINKAGES,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED PREMATURE ENGINE FAILURE THAT CAUSED THE MOTOR TO FAIL TWICE. THE DEALER (PLATTSBURGH FORD, 320 CORNELIA ST, PLATTSBURGH, NY 12901, (518) 561-5030) DIAGNOSED THAT AN UNKNOWN OEM PART WITHIN THE MOTOR NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE SAME DEALER CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
May 23, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WITHIN A WEEK OF OWNING THE VEHICLE, THE REAR PASSENGER DOOR FAILED TO PROPERLY CLOSE WHEN OPENED. THE CONTACT HAD TO CONSTANTLY DOUBLE CHECK TO ENSURE THAT ALL OF THE DOORS WERE SECURED DUE TO THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER (BRANDON FORD, 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR AND WAS TO DIAGNOSE THE CAUSE OF THE FAILURE. IN ADDITION, THE SERVICE ENGINE AND COOLANT WARNING INDICATORS RANDOMLY ILLUMINATED. THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. ALSO, THE DRIVER'S SIDE FLOORBOARD AREA WAS NOT STRUCTURALLY SOUND AND BEGAN BUCKLING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Jan 16, 2018
STEERING,STRUCTURE
2 complaints
WHILE DRIVING THE VEHICLE AT LOW SPEED (THANK GOD) I ATTEMPTED TO TURN AND THE STEERING HUNG UP. I COULD FEEL THE FLOOR BOARD UNDER MY FEET MOVE AS I TRIED TO TURN THE WHEEL. I FORCED IT TO TURN AND THEN STOPPING, I LOOKED UNDER THE CAR ONLY TO FIND A LARGE PIECE OR THE WHOLE PIECE OF THE HEAT SHIELD HAD COME LOOSE AND WAS LAYING ON TOP OF THE EXHAUST SYSTEM AND THE STEERING. I PULLED IT LOOSE, SOME WAS TORN UP, AND PUSHED THE REST OUT OF THE WAY OF THE STEERING. DROVE HOME. WAS INFORMED IT WAS NOT UNDER WARRANTY. CAR HAS 63,000 MILES ON IT. NEVER DRIVEN HARD.
Dec 15, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, THE STEERING COLUMN SEIZED. IN ADDITION, THE LIFTGATE OPENED INDEPENDENTLY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND DRIVEN TO THE CONTACT'S RESIDENCE. THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, HIALEAH, FL) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING AND RACK AND PINION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 13322662. NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA DUE TO THEM STATING THAT THE FEDERAL AGENCY WAS RESPONSIBLE FOR ADDING RECALLS. THE FAILURE MILEAGE WAS APPROXIMATLEY 63,606.
Oct 13, 2017
ELECTRICAL SYSTEM,VISIBILITY/WIPER
2 complaints
STARTED VEHICLE AND THE WIPERS CAME ON AUTOMATICALLY AND WOULD NOT SHUT OFF (DESPITE THE WIPERS BEING IN THE OFF POSITION). THE CAR WAS STATIONARY. TURNED CAR OFF. IMMEDIATELY TURNED CAR BACK ON AND THE WIPERS WOULD NOT WORK AT ALL. WIPERS WILL NOT WORK WHEN RAINING AND GO FROM CONSTANTLY WORKING TO NOT WORKING AT ALL FOR NO REASON. VERY DANGEROUS IF IT IS RAINING, SNOWING, OR ANY PRECIPITATION IN THE SKY.
Aug 11, 2017
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. THE FAILURE MILEAGE WAS 60,700.
Jan 11, 2017
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HILL START ASSIST NOT AVAILABLE, ENGINE SERVICE, AND ENGINE FAULT MESSAGE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED, THE RPMS DECREASED, AND THE POWER STEERING FAILED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A COMPUTER GLITCH. THE COMPUTER WAS RESET, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE VEHICLE OVERHEATED AND THE COMPUTER WAS RESET AGAIN. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED WITH TOO MANY COMMUNICATION CODES. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO A DIFFERENT DEALER. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT WAS ABLE TO FILE A CASE WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Feb 09, 2017
STARTING IN APRIL OF 2014 WHEN THE CAR WAS ONLY 9 MONTHS OLD THE WARNING LIGHT CAME ON "GET TO SAFETY" OVERHEATING ENGINE. IT WENT TO PLEASANTVILLE FORD WHERE THEY REPLACED THE ENGINE. 1 MONTH LATER ALL THE TRANSMISSION FLUID FELL OUT OF THE CARE. BACK TO PLEASANTVILLE FORD WHERE THEY REPLACED A PART. OVER THE NEXT 8 MONTHS THE WARNING OVER HEATING "GET TO SAFETY" WOULD HAPPEN ANOTHER 7 TIMES. FORD WOULD TOW THE CAR TO PLEASANTVILLE FORD THEY WOULD FIX (A SENSOR, FILL FLUID, AND GIVE ME THE RUN AROUND) THE FINAL TIME I FILLED A COMPLAINT WITH BBB. THEY GOT A FORD MECHANIC FROM DEER BORN, MI TO LOOK AT THE CAR. HE REPLACED THE RADIATOR AND RIGHT AXIAL. ONLY FOR TWO WEEKS LATER THE SAME "GET TO SAFETY" AND THE CAR DIES AGAIN.
Jun 03, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
MY 2013 FORD ESCAPE'S INFORMATION DISPLAY WITH ALL REQUIRED INFORMATION AND ODOMETER READING HAS GONE BLANK ALL OF A SUDDEN. THE VEHICLE WAS STATIONARY AT THE TIME. I ADDRESSED THIS ISSUE TO FORD AND THE FORD DEALER, BUT THEY DON'T CARE TO HELP ME AND ASKING ME TO PAY TOO MUCH AMOUNT TO REPLACE IT. HOW CAN I PAY TOO MUCH AMOUNT FOR REPLACING THIS IF ITS THERE MANUFACTURING DEFECT. I KNOW AS PER FEDERAL LAW THIS IS MUST AND THE SCREEN CANNOT HAPPEN ON THIS CASE TO ANY VEHICLE. ITS DEFINITELY A MUCH NEEDED THING AND ITS NOT A FAULT FROM THE USER. THEY SAID THERE IS NO RECALL FOR INFORMATION CLUSTER. WHEN I SEARCHED , I FOUND MANY RECALLS (15C03 RECALL) WHICH THEY SAID MY CAR CANNOT BE INCLUDED SINCE IT IS 2013 MODEL. PLEASE HELP ME. THIS IS REALLY A SAFETY ISSUE. I AM SCHEDULED BY COLONIAL FORD, DANBURY ON 6/27/16 TO CHECK THE PROBLEM AND I HAVE END UP PAYING TOO MUCH MONEY. PLEASE CONSIDER THIS COMPLAINT AND PLEASE TAKE ACTIONS AS SOON AS POSSIBLE. THANK YOU *TR
Jun 20, 2016
THE LEFT LIGHT WENT OUT. WENT TO DEALER TO GET THE LIGHT BULB CHANGED. AFTER AN HOUR, THEY UPDATED ME THAT "SOME" ELECTRICAL FAILURE OCCURRED AND THAT IT COULD TAKE "HOURS" TO FIX. IT FOR SURE IS COVERED UNDER WARRANTY, BUT NOW I AM SKEPTICAL TO DRIVE THIS CAR. AND THIS CAR IS NEW, AND UNDER 3 MONTHS OLD WITH ABOUT 3500 MILES. INCIDENT OCCURRED ON FRIDAY EVENING. TOOK TO DEALER ON SATURDAY MORNING. WAS TOLD THEY WERE OUT OF BULB, AND TO WAIT UNTIL TUESDAY. TOOK TO ANOTHER DEALERSHIP. THEY WERE KIND ENOUGH TO GET THE NEEDED PART (BULB) BY MONDAY. TOOK TO THEM ON MONDAY. THEY PUT IN THE BULB. THEN REALIZED POWER WASN'T REACHING THE BULB POINT. SO HAD ME GET IT BACK IN ON TUESDAY. CHECKED ON TUESDAY, TO FIND OUT IT WAS THE BCM (BODY CONTROL MODULE) THAT WAS OUT. SO HAD TO WAIT ANOTHER WHILE THEY GOT THE PART. FINALLY GOT THE VEHICLE DELIVERED ON WEDNESDAY EVENING. *TR
Jan 27, 2014
LANE DEPARTURE
1 complaint
UNKNOWN
Mar 29, 2026
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
I bought a 2013 escape 3-4 months ago. It had a clear car fax as well as clean on Ford.com. recently the air bag light has been flashing on and as time has gone on, it is staying on longer. I just had it diagnosed at a Ford Dealership and was told it was an air bag sensor, with a cost of over $2000. After digging deeper, I discovered that the Air Bag and sensors were replaced in 2016 under the recalls at the time. I understand that this was done and I am only asking for some financial assistance as I can no longer drive my escape. I know i bought an older car, but Ford will not help with any assistance and it seems they have an obligation since this problem has been happening over and over. i worked in Ford dealerships for over 40 years. Please help.
Jan 21, 2026
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
In many words the wires are all mess up the AC buttons off it puts on the air and back wipes and the coolant system keep lossing coolant it smell the wiring have too it twice to where my extender warrant told me to they too 200 hund. For deductible and Labor 641.00 twice and the card is still with electric problems I m a senior citizen on SSI take care of two boys 5 and 8 alone with no help and thas the only means of transportation scare all the time that wires going catch on firer firestone tool my money and wasn't a n le to fix they told it was a recall on my car but why would they do that knowing that .I got really miess over Noow yal hot these vehicles out and only I pay carrots every month fateful and im driving a lemon I dont want to go to press cause don't see it in my heart something has to be don cause yal manufacturers these ford just want to be safe when me and boys are driven and not for the car catch on fire .please help been to rode in a vehicle thas no good cause I don't know what to do ty
Oct 18, 2025
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
Steering wheel locked up hard to turn wheel Consuming(burning) way more gas than normally would
Jul 29, 2025
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
My favorite
Jun 21, 2025
UNKNOWN OR OTHER,ENGINE,VISIBILITY/WIPER
1 complaint
Scared to drive took to get inspected felt like Transmission keep slipping and I was told there is a recall on transmission Also windshield wipers won’t go off have to remove fuse was told there is a recall
Jun 04, 2025
ENGINE AND ENGINE COOLING,TIRES
1 complaint
The contact owns a 2013 Ford Escape. The contact stated that there was oil leaking from the turbocharger. The contact stated that the hose had detached, and the coolant had leaked out. While driving at an undisclosed speed, the engine overheated. The TPMS warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact about a recall and referred the contact to the local dealer. The manufacturer was contacted and opened a claim, and referred the contact to the NHTSA hotline. The failure mileage was approximately 118,000.
Mar 27, 2025
UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
Defective REARVIEW CAMERA. Came upside down and go blank or distorted. Safety Hazard
Nov 11, 2024
POWER TRAIN,AIR BAGS,SEAT BELTS
1 complaint
The contact owns a 2013 Ford Escape. The contact stated that upon shifting the vehicle into drive, the vehicle failed to respond as needed. The contact became aware that the vehicle responded as needed while shifted into reverse. The contact also stated that a message was displayed, alerting the contact of an air bag deployment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts) and 22V413000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 141,000.
Oct 11, 2024
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
I have experienced many issues with my vehicle that have been recalled in other vehicles of the same make/model/year but have been denied the assistance in fixing me car and preventing and further damage or risk of my safety due to my VIN not showing any recalls. I do believe that my safety has been disregarded and that my car needs inspection to further show that I should be assisted in getting the recalls identified and fixed to improve my safety and others on the road. The first issue I noticed that was recalled on other 2013 Ford escapes was a recall on the control arm which was caused by the separation of the control arm from corrosion which increased the risk of crash. I had an incident where my car all of the sudden would not return from the right turning position after I heard a clunking noise which caused me to run into a curb. After further investigation it was found that my control arm failed and locked which wouldn't allow me to avoid hitting the curb. I suffered a concussion and had to pay for this to be fixed due to being denied from the recall. Secondly, Ford has issued many recalls on 2013 Ford escape engines due to overheat and cylinder head malfunctions many of them my car has been diagnosed and proven to have. I have pulled codes from my check engine that are direct codes that was recalled about the overheating of the cylinder head causing cracks and leaks into the oil. This code I pulled from my car was P0117 and it was traced to the recall from ford ( 13V583000). Other recalls have been issued by Ford for engine overheating, and my car has been over heating after directly putting coolant into my vehicle and it tends to run out in 1 to 2 days after refilling. My safety and others on the road are at risk from these issues that were not caused by me or other drivers but I am not getting any assistance or anyone willing to look at these recalls and assist in reimbursement or fixing my cars issues. My car needs to be reviewed for the recalls.
Sep 10, 2024
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
It wouldn't steer it ran hot it stalls everytime I was on hwy system fail to warning system not display not updated
Aug 15, 2024
STRUCTURE,SERVICE BRAKES,ENGINE
1 complaint
*car shakes as it brakes *coolant leaks (i see in the ford escape recalls there is one for coolant leaking) *upon opening doors it feel a slight stuck before opening. the doors don’t feel intact properly. *rubbers around windows appear loose. windows may not be secured.
Aug 01, 2024
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 189,000.
Jul 30, 2024
SEATS,ENGINE
1 complaint
Coolant leak
Jul 30, 2024
STEERING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
Power steering out and I am unable to afford the repairs. There is a recall for my make and model my van is not included in. I have already paid for a new transmission when the transmission recall was out and the Gilley Hyde Ford local dealership was dishonest with me and replaced almost $2000 of extra things and gave it back to me broken.
Apr 15, 2024
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,ENGINE AND ENGINE COOLING
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant system is experiencing major leak at the coolant stand pipe. Also vehicle is reading a protection code and vehicle appears to be overheating but it's not. Coolant leak is seeping onto the belts and hoses that were also replaced. Engine seals have also leaked and have been recently replaced several times. Vehicle is available for inspection. How was your safety or the safety of others put at risk? Safety recall 13S12 with a risk of localized overheating of the engine cylinder head that may lead to oil leaks and fires was not completed per the procedure provided by FORD motor company. The dealership that was responsible for completing the recall located at 488 U.S 1 Highway in Vero Beach Florida in 2019 is no longer operating. Several components of the 64 page recall were not completed as verified by a copy of the work order I have in my possession. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, my ford service advisor in Thomasville, GA has verified that this recall was not done properly and that my car falls under the manufacturer year that was negatively effected by this common problem with all cars produced within the same specific time frame by the manufacturer (FORD). The loss of coolant and potential overheating of the engine is a major common issue with this vehicle make/year/model. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light is currently on and a protection code for the engine overheating has displayed on dash board for several months however my service advisor has advised me to contact ford motor company. Ford has told me to file a complaint with your division. Battery also drains repeatedly.
Feb 22, 2024
STEERING,UNKNOWN OR OTHER
1 complaint
I own a 2013 ford Escape sel. While driving on the road a message appears and states steering assist fault. When this happens the steering becomes very hard to steer. I feel like I can’t even pull over because it is very hard to steer. I feel is very unsafe. Another msg that appears is hill start assist not available and then with that massage 911 assist fault. All of these messages to me seem very unsafe and need to be looked at. I looked online and there are thousands of people complaining about these problems.
Feb 18, 2024
ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2013 Ford Escape. The contact stated that on two occasions while driving at various speeds, there was an abnormal gasoline odor inside the cabin of the vehicle. Additionally, the contact stated on another occasion while driving at various speeds the vehicle lost power. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 127,000.
Jan 02, 2024
UNKNOWN OR OTHER,ENGINE AND ENGINE COOLING
1 complaint
Water Pump is leaking which could cause a fire in the engine bay. This vehicle has a known history of this and my VIN search shows 0 unrepaired recall issues, but it still exists. Problem was inspected by and verified by my mechanic of 35 years.
Nov 28, 2023
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
First: A steering assist fault "service vehicle" started to appear on my dashboard of my 2013 Ford Escape Titanium 2.0 L . Steering is very hard and will not turn when in park and ready to drive, i can change gears, but steering is locked. I turn the ignition (push button) off, then it unlocks. I thought it was because I was putting in gear too quick after starting, but it does it even when I wait a couple of seconds to engage the gears. I don't want to encounter this problem while driving for obvious reasons. I have not confirmed it with a dealer since it doesn't do it all the time. Problem has not been inspected by anyone yet, but I've seen other posts of the expensive costs to repair. No other warning lamps of messages and this started a week ago (o/a 1 Oct 23). Second: I am getting very poor fuel consumption (about 17-18 MPG). A check with my FIXD device confirmed what I thought was the problem - "Fuel Pressure Sensor 'B' Circuit Low and Low Pressure Fuel System Pressure Too High". I don't see any safety concerns other than I might be left stranded in the desert one day. Dealer tell me that if I see no warning lamps on my dashboard, I shouldn't worry too much (hello?). I now have 115,800 miles on this vehicle.
Oct 10, 2023
AIR BAGS,SEAT BELTS,ENGINE
1 complaint
I purchased my vehicle may 6,2020 Accident accord in Winnie,Tx June 22,2020 on the highway me and my kids father were on the highway at the time the highway was getting construction work done as we were driving down the highway street someone hit us broke one of my ribs and my left elbow as well I didn’t have any knowledge of knowing my vehicle had a recall until I just realize searching on my vehicle I purchased and the reason why it wasn’t taken cared before I had family matters sorry so late Briana Roy The consumer stated that she suffered a lot of traumas during this incident. No assistance has been offered yet due to the incident occurring during the pandemic.
Aug 07, 2023
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2013 Ford Escape. The contact stated while driving 35 MPH, the vehicle stalled. The contact was able to restart the vehicle and drive to her residence. The contact took the vehicle to an independent mechanic, where the vehicle was diagnosed, and it was determined that the housing unit and the thermostat needed to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact towed the vehicle back to the independent mechanic and was informed that the coolant sensor and the regulator needed to be replaced. The vehicle was repaired but continued to experience the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) and 12V310000 (Electrical System) however, the VIN was not included in the recalls. The manufacturer had been informed of the failure. The failure mileage was unknown.
Jun 30, 2023
STEERING,LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
Steering Assist Fault sensor comes on which creates total loss of control of the wheel when driving placing anyone utilizing the road in danger as steering is not possible. Has occurred over 25 times. This was part of a recall and has been removed from being a recall now. Warning sensors go off randomly in the car all of the time and are inaccurate creating distractive driving for youth and has created dangerous situations. DMV citation during driving test regarding the sensor malfunctions. Back-Up Camara Broken, and Trunk will not open or close in weather below 40 preventing use in late fall winter early spring.
Mar 30, 2023
ENGINE,SERVICE BRAKES
1 complaint
The contact owns a 2013 Ford Escape. The contact stated that while his brother was driving at an undisclosed speed, he depressed the brake pedal however, the brakes failed to engage. No warning lights were illuminated. As a result, the contact’s brother swerved off the road but was able to engage the parking brake. The vehicle was towed to the residence. The vehicle was then taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,905.
Jan 04, 2023
ENGINE AND ENGINE COOLING,POWER TRAIN,SERVICE BRAKES
1 complaint
The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from underneath the vehicle. The coolant detector would not accurately detect the coolant level. The coolant reservoir needed to be refilled weekly. The ABS warning system would chime and illuminate whenever the vehicle was started, and the vehicle would fail to move. The contact stated that after starting the vehicle several times, the ABS warning light turned off and the vehicle operated as needed. The contact stated that the transmission was slipping out of the park(P) into drive(D). The vehicle was taken to the dealer and the contact was informed that the wheel hub bearing needed to be replaced. The contact stated that the wheel hub bearings were replaced four times and the front axles were replaced twice; however, the failure recurred. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 40,000.
Dec 08, 2022
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
UNKNOWN, There are not any warning lights on, my cars rpm jumps when I try to accelerate. As I push the gas it acts as if it does not want to drive and won’t. I’ve had to pull over with hazards and wait for someone to come assist.
Nov 25, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I picked my car up tonight from Haley’s in FarmVille va they fixed my door latches due to recall on latches. I told Them prior to dropping it off that the ABS light and traction control light and engine coolant light keeps coming on. When I pulled out the parking lot I almost got rear ended because the car didn’t want to go it was moving so slow I had to slowly make myself across the road into kfc parking lot without getting hit. Haley refuses to fix these problems bc the light automatically goes off on its own and they say it’s got to physically be on for them to fix it through recall but it keeps coming on whenever I have the car In my possession and it’s very dangerous
Sep 08, 2022
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
Due to leaking coolant and overheating. I had to get engine and transmission work done that totaled over $10,000 worth mechanical work. I also had to get suspension work which is also include it the total of being over $10,000.
Aug 04, 2022
STEERING,POWER TRAIN,SEAT BELTS
1 complaint
Puting car into reverse on 2way road to turn around car wouldn't go in reverse or forwards car shut off. Had to keep brake on kept shifting back and forth till car turned on had traffic stopped both ways. Seatbelt released not working at all. If car would of gone forwards upon started would of gone over cliff. This happened about 2nd week in July. Currently car has trouble upon driving shifting into gear. Please advise. Dangerous
Jul 25, 2022
POWER TRAIN,FIRERELATED
1 complaint
The transmission went out of gear and wouldn't stay in the correct gear. I had the vehicle towed to Fuller Ford on W 8th Street in Cincinnati Ohio. They said the entire transmission had to be replaced and that there wasn't a recall affecting my VIN number. I paid to have it repaired. Eight months later, there was an electrical fire under the hood and the vehicle was towed to Rocky Top Ford in Tennessee. I feel both of these issues should have been covered by recalls.
Jul 10, 2022
UNKNOWN OR OTHER,SERVICE BRAKES,BACK OVER PREVENTION
1 complaint
Lo normal
Jul 07, 2022
UNKNOWN OR OTHER,POWER TRAIN
1 complaint
vehicle will no longer drive it will shift out of gear but won't actually move and when it did drive it wouldn't shift right I am making payments on a car I can't drive and was told needed a new transmission more than likely but now is being recalled
Jul 07, 2022
SERVICE BRAKES, AIR,SERVICE BRAKES
1 complaint
The contact's daughter owns a 2013 Ford Escape. The contact stated that her daughter related to her that while driving approximately 30 MPH, the vehicle started independently braking without the brake pedal being depressed. The contact’s daughter stated that an unknown warning light was illuminated. The contact's husband drove the vehicle to a local dealer, where it was diagnosed that the rear driver’s side wheel speed sensor and ABS sensor needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.
Jul 05, 2022
STEERING,SERVICE BRAKES, AIR
1 complaint
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist after the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with ABS failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 40,000.
Jun 09, 2022
UNKNOWN OR OTHER,SUSPENSION
1 complaint
My radio went out about 3 years ago had to be replaced and now I can not listen to my radio without the car actually being on. My second issue is with my rear axle drive train, I currently have 127k miles on my vehicle took it in to a Ford dealership for diagnostic and repair I was informed that the rear axle needed replacing, they replaced it , however the problem persisted I was then told by the Ford mechanic that the axle assembly needed to be replaced. I spent 1k for the first repair now they want $2683 for the axle assembly, have there been other complaints regarding this parton 2013 Escape??
Jun 09, 2022
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
I have 2 issues 1.) my car is leaking coolant not sure from where. The leak is getting worse. I have coolant in my car, it was parked in the garage I made it a block from my house and my car shut down. Said it was overheating, don’t even know how it coul have been that hot. The car was not registering hot inside, also the temperature gauge not registering hot. I waited 1 1/2 hours came back and my car won’t go anywhere because I’m still getting the overheating message. 2.) my rear windshield wiper started making odd noises, then I kept finding my windshield wiper hanging straight down. It no longer wipes, but still makes noise. But it no longer works at all. A friend looked up this vehicle and saw there were common issues in complaints and told me to look to see if there were any recalls before I continued forward. But I don’t see anything pertaining to either issue.
May 25, 2022
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
Backup camera doesn’t work.
Jan 24, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
Case Number: CAS-34813627-B3B3D7 On January 2nd, 2022, without warning my ABS and traction control lights went on, my speedometer fell to zero, and all of the digits usually shown (MPG, miles to empty, amount of time driven, and miles driven) were replaced by dashes. After about 10 - 15 seconds, the information came back, the speedometer worked, and the dash warning lights went off. This has occurred multiple times a day since Jan 2 while I drive my car. The Ford website described a recall that fit the description of the issues I have been having and, according to my VIN, I was eligible to get the system serviced. I took my car in to Wade Ford in Atlanta, GA on January 5, 2022. A diagnostic test reported code PC0031, but only codes P1934 and P062C are considered eligible. I called Ford and opened a case (see Line 1). After waiting a few hours to hear back from Ford, I had to check in at work and perform a COVID test to remain eligible to work the rest of this week per their COVID protocol. On my way there, my throttle became unresponsive as I was getting on the highway. The acceleration came back a few seconds later, narrowly avoiding the car behind me running into my bumper. After testing, I returned to the dealership to find no progress had been made due to Ford being unresponsive. The agent has not responded or updated me, but she stated on an earlier call she was working on consulting her supervisor on my case. Further attempts to call Ford have been unsuccessful. Because this issue is not recognized under any Ford warranty, I have no lease or lease reimbursement options. The cost of having Ford fix the bug they downloaded into my car is into the hundreds of dollars. Even if Ford does decide to fix the issue, I have no assurance this issue won't happen again at the next software update. My vehicle is not safe to be driven at this point. Suddenly having no reliable vehicle is affecting my work and medical appointment schedules, costing me time and money.
Jan 05, 2022
STEERING,ELECTRICAL SYSTEM,WHEELS
1 complaint
I was attempting to move the vehicle which had been parked on the street in front of my residence into the driveway so it would be out of the way of the scheduled street sweeping. I could typically just reverse right angle the vehicle into the driveway. However, upon reversing the vehicle moved but not according to the way I was steering it. After a few failed attempts, I stopped to assess why this was happening. I know the emergency brake had been released, there were no alerts visible on the dashboard. I got out of the vehicle, no flat tire, nothing appeared different from when I parked the vehicle 36 hours prior. No signs that it had been struck since then. No obstructions behind or under the vehicle. I got back in and tried again. I was able to get it up onto the sidewalk but in a very unintended position. Further attempts did get it partially into the driveway but I nearly hit the picket fence in the front yard in doing so. With it now half on the sidewalk and half in the driveway, I put the brake on satisfied it was now off the street and no longer subject to city parking violation penalty. I had to cancel my work meeting and called the auto club for a tow. During the tow service pick-up, it appeared that the front driver side wheel was not aligning with the steering mechanism but we could manually position the wheel so we could get enough movement and position the vehicle and move it by chain onto the tow truck platform. Prior to parking the vehicle in front of the house, I had driven it without any problems. There was no evidence that it had been damaged or impacted by another vehicle or vandal.
Nov 08, 2021
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
ABS LIGHT AND TRACTION CONTROL LIGHTS SENSORS.
Oct 20, 2021
ENGINE,LANE DEPARTURE
1 complaint
[XXX] October 3, 2021 at 10:09 PM I also have a 2013 Ford Escape SEL 1.6 ECO BOOST. I purchased the car is March 2018. I was permanently disabled from military service so they made me purchase a very expensive warranty and because I couldn’t work my credit had suffered while waiting on my VA and SS. That cost me 18% interest, but we had no vehicle as we had to give it back while recovering from 8 surgeries . Never missed a payment but I think I know why the bank made me pay $1800 for the warranty in cash. Less than a month both drive shafts had to be replaced. $400 out of pocket. Then Ford said I had a leak and replaced a gasket, which triggered a Ford mandated replacement of the flanged fuel line not covered by warranty. $800 out of pocket. Back up camera is a joke. They have no answer. NOW MOST DANGEROUS ISSUSE. When ever we would slow down our car lost power and stalled. The car had to be turned off and restarted. Extremely dangerous for anyone, but with my three Grandchildren we had to get to the bottom of it. Another Ford dealership said it was a bad battery. Charged me $140.00 and didn’t change the battery. We bought a $200 battery but this has not stop the problem. Seems when you let off gas is mainly when. Making Red lights and stops dangerous, your at a stop light or sign you must be aware that the car could stall 50/50. We can’t put our Grandchildren in the car. It’s not safe We paid $400 to replace the fuel something or other, that controls the amount of fuel going into the combustion chamber as I was told, BUT nope hasn’t worked. NOW when the car does take off the RPM shots up before the gears shift. We took it to get the code read and it’s telling us to replace the TURBO. If they said something should be fixed we fixed it. I ask them about recalls on 2013 Ford Escapes and was told straight to my face there were non though I had gotten letters regarding the doors. Also by the way I know that a coolant system is a closed system and we are losing. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 04, 2021
STEERING,SEAT BELTS
1 complaint
The power steering overheated malted. Had to replace unit 2,500. Also seatbelts no longer retract...safety issues....told car could catch on fire if i drove car with bad power steering.
May 21, 2021
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
BEFORE HAVING A ENGINE REPLACEMENT DUE TO CIRCUMSTANCES I HAD ISSUES WITH THE TURBOCHARGER OVERBOOSTING AFTER THE ENGINE REPLACEMENT I STILL HAVE THE TURBOCHARGER OVERBOOSTING. ON TOP OF THE ANTI-LOCK BRAKE SYSTEM BRAKE PEDAL MISS MESSAGE LOST COMMUNICATION WITH TCM AND LOST COMMUNICATION WITH THE ECM
Apr 22, 2021
WHEELS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
GEAR SELECTOR INDICATOR IS STUCK IN SPORTS MODE. THIS IS THE SECOND TIME IT HAS HAPPENED
Mar 04, 2021
SEAT BELTS,LATCHES/LOCKS/LINKAGES
1 complaint
THE DRIVER SIDE SEAT BELT WILL NOT LATCH. ALSO, THE LEFT BACK DOOR WILL NOT OPEN.
Mar 03, 2021
SUSPENSION,UNKNOWN OR OTHER,ENGINE
1 complaint
OVER HEATING ,LEAKING ANTIFREEZE .
Feb 22, 2021
FUEL/PROPULSION SYSTEM,UNKNOWN OR OTHER
1 complaint
I PURCHASED MY 2013 FORD ESCAPE IN DEC 2020. I HAVE ONLY HAD IT A LITTLE OVER A MONTH. 3 WEEKS AGO I NOTICED A HUMMING NOISE COMING FROM THE REAR OF THE CAR. AS I WAS APPROACHING A RED LIGHT, SLOWING DOWN TO STOP, WITHOUT WARNING, THE CAR STALLED. I WAS ABLE TO PULL OVER SAFELY, PUT IT IN PARK AND RESTART IT. I HAD NO OTHER ISSUES THAT DAY. NOW IT HAS BECOME A DAILY OCCURRENCE. IT ALL STARTS WHEN I HEAR THAT HUMMING NOISE AND THEN I KNOW THAT THE CAR WILL STALL ON ME WHEN I SLOW DOWN OR STOP. THE CHECK ENGINE LIGHT CAME ON ONCE AND MY HUSBAND HOOKED IT UP TO READ THE CODE P1450. I HAVE NOT HAD IT REPAIRED YET. IT IS SO SCARY, KNOWING THAT MY CAR WILL STALL ON ME IN TRAFFIC! TONIGHT, ON MY WAY HOME FROM WORK, I HEARD THE HUMMING NOISE AGAIN, WHILE DRIVING 65MPH ON THE INTERSTATE AND THEN I HEARD A VERY LOUD POP WHICH SOUNDED LIKE IT CAME FROM THE PASSENGER SIDE FLOOR BOARD AREA. LUCKILY THE CAR STAYED ON AND DID NOT STALL ON ME UNTIL I EXITED THE INTERSTATE AND CAME TO A STOP. IT STALLED ON ME AND WOULDN'T START UP RIGHT AWAY. EVEN THOUGH THE A/C STOPPED WORKING, THE CAR MADE IT HOME WITHOUT ANY OTHER ISSUES TONIGHT.MY HUSBAND TOLD ME TO CHECK THIS WEBSITE FOR RECALLS AND I FOUND ALMOST 1200 COMPLAINTS ON THE VERY SAME THING THAT I AM EXPERIENCING! HOW CAN A HUGE COMPANY LIKE FORD NOT SEE THE ISSUE AND HELP US? I AM SCARED TO DEATH TO DRIVE IT! I HAVE TO GET ON THE INTERSTATE TO GET TO WORK. FORD...YOU NEED TO DO SOMETHING BECAUSE THIS IS NOT OK! I HAVEN'T TAKEN IT TO A SHOP YET BUT THEY WILL PROBABLY TELL ME THE SAME THING THAT EVERYONE ELSE IS GETTING TOLD! NHTSA YOU HAVE TO DO SOMETHING! HOW CAN YOU SEE ALL THESE PEOPLE WITH THE SAME ISSUES AND NOT MAKE FORD FIX THE ISSUE?? IT IS NOT SAFE TO DRIVE THIS VEHICLE! MY SAFETY, ALONG WITH OTHERS ON THE ROAD THAT HAVE TO SLAM ON THEIR BREAKS TO AVOID HITTING ME WHEN I STALL OUT, IS A HUGE SAFETY CONCERN!!! PLEASE HELP!
Jan 27, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
EVERY WINTER WHILE DRIVING MY 2013 FORD ESCAPE INFO SCREEN DISPLAYS "HILL START ASSIST NOT AVAILABLE AND ABS ICON FLASHES. THE RADIO ALSO GOES OFF AND ON. I HAVE TAKEN IT TO TWO DIFFERENT DEALERSHIPS TO GET THIS CORRECTED AND I AM TOLD THEY COULD NOT SEE ANY CODES FOR THIS PROBLEM. IN OTHER WORDS I AM LYING. I AM SURE BY CHECKING WITH OTHERS, I AM NOT THE ONLY ONE WITH THIS PROBLEM. I HOPE THAT THIS CAN BE RESOLVED BECAUSE I DON'T KNOW IF AND WHEN THIS WILL EFFECT ANYTHING ELSE.
Dec 30, 2020
STRUCTURE,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INOPERABLE DOOR CODE ON DRIVERS DOOR AND INSTRUMENT CLUSTER. *LD THE CONSUMER STATED WHILE THE HANDLE ABOVE THE DOOR TO GET IN THE VEHICLE, IT SNAPPED. THE CONSUMER FELL TO THE GROUND AND BROKE HER FOOT. ALSO, THE INSTUMENT PANEL AND CRUISE CONTROL WERE INOPERABLE. *JS
Dec 10, 2020
SEAT BELTS,UNKNOWN OR OTHER
1 complaint
TRANSMISSION WAS MESSED UP WHEN I BOUGHT OUT OF A DEALERSHIP I PAYED 4,000 TO FIX IT AND GET IT REBUILT FOR IT TO FAIL AGAIN.
Dec 06, 2020
EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
BOTH WINDSHIELD WIPERS SUDDENLY STOPPED WORKING MAKING IT EXTREMELY UNSAFE TO DRIVE. DEALERSHIP SAID BOTH MOTORS ARE BAD AND NEED TO BE REPLACED. AUTOMATIC LIGHTS JUST STARTED GOING ON RANDOMLY IN THE DAYLIGHT AND THE BRAKE LIGHTS WOULD BE ILLUMINATED WHEN NOT BRAKING. BACK WINDSHIELD WIPER SUDDENLY DOES OFF WHEN IT'S NOT TURNED ON. IN THE LAST MONTH I HAVE SPENT MORE THAN HALF OF WHAT THIS CAR IS WORTH ON REPAIR! WHAT A LEMON!
Oct 03, 2020
STEERING,SERVICE BRAKES
1 complaint
WHILE DRIVING CAR, ABS/TRACTION CONTROL WARNING LIGHTS AND ERROR MESSAGE APPEARED, CITY DRIVING, BUT NOT AFFECTING DRIVABILITY. AFTER 20 MILES CAR WAS PARKED, AND WHEN RESTARTED DAYS LATER SAME WARNINGS APPEAR BUT WITH ADDITIONAL LOSS OF POWER STEERING, MAKING CAR UNDRIVABLE. WILL BE TOWING IT TO LOCAL FORD DEALERSHIP.
Aug 16, 2020
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE LAMP BULB NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000. PARTS DISTRIBUTION DISCONNECT.*DT
Jul 17, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
THE CAR KEEPS FLASHING ERROR CODES AND NOTHING ELECTRICAL WILL WORK. THIS INCLUDES AIR AND INSIDE DASH LIGHTS SPEED CONTROL. *TR
Jun 11, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE CAR STALLS AND WILL HAVE NO POWER THE CODE SAYS ELECTRICAL SOMETIMES IT SAYS IT'S RUNNING HOT BUT IT'S NOT SAYS IT IS THE ELECTRICAL SENSOR. *TR
May 11, 2020
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
MY WATER PUMP SUDDENLY DIED. NO WARNING. I WENT FROM LOW ON HEATING FLUID TO OVER HEATING IN ABOUT A MINUTE. I KEEP MY CAR UP TO DATE ON ALL SERVICES WITHOUT FAIL. THIS IS MUCH SOONER THAN IT SHOULD FAIL. PLUS THE FACT THAT FORD CHARGES 4 TIMES MORE THAN OTHER CARS.
Apr 06, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
CAR CUTS OFF/LOOSES POWER ALSO HAVE TO CONSTANTLY PUT ENGINE COOLANT IN AND CHANGE TRANSMISSION FLUID ENGINE WILL RUN HOT, ELECTRICAL SYSTEM ISSUES DOORS UNLOCK, CAN NOT DRIVE OVER 35MPH, FUEL SYSTEM PUTTING GAS IN CAR WILL NOT START AUTOMATICALLY HAVE TO PUMP GAS PEDAL CAUSING UNSAFE TRAVEL
Feb 24, 2020
FUEL SYSTEM, DIESEL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT HAD COASTED THE VEHICLE OFF THE HIGHWAY AND PULLED INTO A GAS STATION. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE IN LIMP MODE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO DON WOOD FORD LINCOLN INC. LOCATED AT 2065 E STATE ST, ATHENS, OH 45701, WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO ASSEMBLY WAS DEFECTIVE. THE VEHICLE PREVIOUSLY REPAIRED UNDER WARRANTY. THE VEHICLE WAS ALSO INFORMED THAT THE FUEL VACUUM PUMP AND FUEL PRESSURE SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Feb 11, 2020
AIR BAGS,SEATS
1 complaint
MY VEHICLE WAS STATIONARY. I WAS REAR ENDED BY A MID SIZE CAR GOING AT LEAST 55MPH. THE VEHICLE DID NOT BREAK BEFORE COLLIDING WITH MY VEHICLE. MY AIR BAGS DID NOT DEPLOY. BOTH MY DRIVERS SEAT AND MY PASSENGERS SEAS BROKE. THE PLASTIC SURROUNDING THE BASE OF MY SEAT WAS DISLODGED AND CRACKED. THE METAL STRUCTURE OF THE SEATS ALSO BROKE. BOTH MY DRIVERS SEAT AND FRONT PASSENGERS SEAT WERE COMPLETELY LAID BACK AND DID NOT RAISE AFTER THE COLLISION. THE SEATS BEFORE THE COLLISION WERE IN THE UPRIGHT POSITION. DUE TO THE AIR BAGS NOT DEPLOYING MY HEAD CONTACTED THE STEERING WHEEL.
Feb 02, 2020
POWER TRAIN,WHEELS
1 complaint
ISSUE 1: TRANSMISSION PROBLEMS AT 70,000 MILES. DRIVING ON THE HIGHWAY AT 70MPH AND THE TRANSMISSION DIED CAUSING ME THE LOOSE POWER IN THE MIDDLE OF THE HIGHWAY. TOO THE CAR TO THE DEALER AND THEY MENTIONED IT'S A KNOWN PROBLEM. ISSUE 2: LUG NUT STAINLESS STEAL CAPS GET HOT AND MOLDS ITSELF TO THE LUG NUT UNDER IT. THERE IS NOT TOOL REMOVE THE CAPS AND THEY HAVE TO BE STRIPPED OFF TO GET TO THE LUG NUTS TO REMOVE THE TIRE. THE CAPS CANNOT BE STRIPPED OF COMPLETELY AND TO GET A NET SET OF LUG NUTS COST $250.
Aug 18, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING MY FAMILY FROM HOUSTON, TX TO SAN ANTONIO,TX ON JULY 5TH 2019 FOR THE HOLIDAY WEEKEND IN MY 2013 FORD ESCAPE SEL WITH THE 6F35 TRANSMISSION. WE WERE ABOUT 1 HOUR & 30 MINUTES INTO OUR TRIP, 108 MILES, FROM OUR HOME NEAR THE CITY OF FLATONIA, TX WHEN OUR TRANSMISSION HORRIFICALLY FAILED. WHILE I WAS DRIVING I NOTICED THE TRANSMISSION HAD A MADE A HARD SHIFT INTO 6TH GEAR. IT HAD JUMPED A COUPLE OF TIMES UNTIL I ACCELERATED AND THEN IT FINALLY SHIFTED INTO 6TH GEAR. THE NEXT SIGN OF TROUBLE WAS WHEN THE DASH SCREEN TOLD US THE LANE CHANGE SENSOR WAS FAILING. NEXT WE STARTED NOTICING A FAINT BURNING SMELL COMING INTO THE CABIN, WE WEREN'T SURE WHAT IT WAS. A MINUTE LATER ALL THE WARNING LIGHTS TURNED ON IN THE DASH SCREEN. I IMMEDIATELY PUT ON MY TURN SIGNAL SO I COULD GET TO AN EXIT AND WHEN TRYING TO ACCELERATE OUT OF THE WAY OF TRAFFIC, I REALIZED MY FORD ESCAPE WAS NOT RESPONDING TO THE ACCELERATION PEDAL. IT WOULD NOT ACCELERATE AT ALL. SO NOW I COULDN'T SHIFT AND MY GAS PEDAL WAS NOT FUNCTIONING. I FINALLY REACHED THE NEAREST EXIT TURNED ON MY HAZARD LIGHTS AND PROCEEDED TO COAST INTO THE NEAREST GAS STATION SINCE MY GAS PEDAL WAS NOT FUNCTIONING. AS SOON AS I STOPPED & TURNED OFF MY SUV, WHITE SMOKE WAS COMING FROM THE ENGINE BAY. I QUICKLY GOT MY WIFE AND 1 YR OLD DAUGHTER OUT OF THE SUV AND RAN AWAY FROM THE VEHICLE. THANKFULLY THE SMOKE STOPPED AND I OPENED THE HOOD AND SAW TRANSMISSION OIL ALL OVER THE TOP OF THE TRANSMISSION. IT WAS SO HOT IT WAS BOILING IN THE CREVICES WHERE IT HAD SETTLED. THIS TRANSMISSION IS SUPPOSED TO HAVE "A SPECIAL BLEND OF TRANSMISSION FLUID MAINTENANCE FREE FOR THE LIFE OF THE GEARBOX." A COUPLE DAYS PRIOR THE TRANSMISSION WOULD JUMP ERRATICALLY WHEN SHIFTING FROM 2-3 GEAR AND FROM 5-6 GEAR EVEN THOUGH IT WAS AN AUTOMATIC TRANSMISSION.BUT I HAD TAKEN IT TO A FORD DEALER AND THEY DIDN'T HELP AT ALL.
Aug 14, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
INFORMATIONAL DISPLAY BEHIND STEERING STARTED FLICKERING AND NOW DOES NOT LIGHT UP SO I CANNOT SEE MILEAGE OR ANYTHING ELSE THATS GOING ON WITH VEHICLE. I HAVE ATTACHED A PIC OF WHAT MY DISPLAY SHLD LOOK LIKE, HOWEVER THE MIDDLE DISPLAY IN MY VEHICLE IS BLACK, NOTHING WILL DISPLAY. THE FLICKERING STARTED LAST MONTH AND NOW MY DISPLAY IS COMPLETELY BLACK/BLANK
Jul 01, 2019
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE A TRANSMISSION FAULT SERVICE SOON ERROR ! THE CAR SEEMS TO THINK ITS IN PARK WHILE DRIVEN. IT STAULES SEEMS THAT IT IS SLIPPING OUT OF GEARS BY ITS SELF
Jun 01, 2019
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
AT EVERY FILL UP THE CAR STALLS.NOW I HAVE TO HOLD THE GAZ TO A CERTAIN LEVEL TO AVOID STALLING AFTER EVERY FILL UP.IF I EVER LET THE PUMP TO AUTOMATICALLY FILL THE TANK AND STOP ITSELF I GET IN A LOT OF TROUBLES FOR DAY.THE IDéALE IS BAD AND THE CAR STALLS NOW IN STEAD OF FILLING MY TANK TO 12 OR 13 GALLONS I HAVE TO STOP THE PUMP AT 10 OR 11 GALLONS TO AVOID THE INCONVENIENCE OF HAVING CAR IDLING HARD AND EVEN STALLING
May 10, 2019
ELECTRICAL SYSTEM,WHEELS
1 complaint
I HAD TO REPLACE ALL THE LUG NUTS DUE TO SWELLING, BECAUSE THE DESIGN OF THE ORIGINAL IS DEFECTIVE. THERE WAS A RECALL ON THE PCM AND MAP ON JAN.7 2016, I PURCHASE THIS VEHICLE IN APRIL OF 2018, THE VEHICLE IS STILL HESITATING AND WANTING STALL THIS HAPPENS WHEN IN PARK OR COMING TO A STOP. SO THE PROBLEM WAS NOT FIXED. ALSO, THE MYFORD TOUCH SCREEN SOMETIMES WILL NOT RESPOND, WON'T CONNECT A PHONE OR THE RADIO WILL NOT WORK, THIS HAPPENS WHEN FIRST GETTING IN TO START THE VEHICLE. THIS ALL STARTED SHORTLY AFTER I PURCHASED THE VEHICLE. I TOOK IT BACK TO THE DEALER BUT THEY WOULDN'T FIX IT.
Feb 19, 2019
SUSPENSION,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE IDLING AT A DRIVE THRU WINDOW AT A RESTAURANT, THE VEHICLE JERKED FORWARD AND ALMOST CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT ATTEMPTED TO DRIVE OFF, BUT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH HILLS AUTOMOTIVE (1428 AUGUSTA ST, GREENVILLE, SC 29605, (864) 233-9002) WHERE IT WAS DIAGNOSED THAT NEW BUSHINGS NEEDED TO BE INSTALLED ALONG WITH A NEW TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 153,300.
Feb 07, 2019
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
02/03/2019 I PURCHASED THE CAR 12/31/2018. THESE THINGS OCCURRED IN THE VEHICLE WHEN IT WAS STATIONARY, TAKING OFF AND EXCELLING, IN MOTION, ON A CITY STREET AND ON A HIGHWAY (INTERSTATE), DRIVING STRAIGHT, TURNING, BRAKING, AND ON INCLINES AND DOWN HILL. IT ALSO INVOLVES FUEL/PROPULSION, ENGINE, SPEED CONTROL, SUSPENSION, WHEELS. IT STARTED WITH THE DASH LIGHTING UP WITH NO KEY IN IT. THEN IT STARTED A HARD IDLE ALMOST SHUTTING DOWN THE VEHICLE. SINCE I HAD IT IN LAST WEEK, THERE IS RATTLING, POPPING, GRINDING SOUNDS WITH GRABBING AND PULLING UNDER THE BACK OF THE CAR. NOW IT IS THE TRACTION AND INTELLIGENCE CONTROL ALL WHEEL WARNINGS AND SHUTTING DOWN THE CONTROL ON ITS OWN. IT STALLS IN TRAFFIC WHILE THE COMPUTER ATTEMPTS CORRECTIONS THAT FAIL TO CORRECT IT. IT HAS SLID FROM ONE SIDE OF AN OFF RAMP TO THE OTHER SIDE, BECAUSE THE TRACTION/ALL WHEEL INTELLIGENCE COULD NOT GET TRACTION. I COULD NOT CONTROL THE CAR. GRATEFUL THERE WAS NO ONE IN THE OTHER LANE. IT IS PUTTING MY LIFE AND EVERYONE AROUND ME IN SERIOUS DANGER OF BEING KILLED. I HAVE MENTIONED SOME OF THE ISSUES PRIOR TO THE LAST SERVICE ON IT AND TAKEN IT TO (PURCHASED FROM) JARRETT GORDON FORD WINTER HAVEN, FL AND (WORK DONE AT) JARRETT SCOTT FORD PLANT CITY, FL. I AM TOLD THEY CAN'T DIAGNOSIS IT UNLESS IT IS DOING THIS WITH THEM. I WILL BE TAKING IT BACK IN TOMORROW WITH ALL THE NEW ISSUES GOING ON WITH IT. IT IS SERIOUSLY DANGEROUS AND GETTING PROGRESSIVELY WORSE. I'VE ALREADY HAD THE OIL CHANGED, TRANSMISSION FLUID DRAINED AND REFILLED, FUEL INDUCTION, INJECTOR SERVICED (IT DID NOT HELP WITH FUEL CONSUMPTION), TUNE-UP, PLUGS CHANGED (DID NOT HELP), COOLANT FLUSH. THIS NEEDS TO BE ADDRESSED BEFORE I DIE OR ANY OTHERS DIE AS A RESULT OF THIS VEHICLES ISSUES. THESE LIABILITY ISSUES BELONG TO FORD COMPANY, NOT ME. ALL THIS SINCE I PURCHASED IT 12/31/2018 PROOF OF CONTACTING 6 + MEMBERS OF THE DEALERSHIPS. *TR
Feb 03, 2019
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHEN DRIVING THIS VEHICLE, IT SER ME LIKE IT IS NOT RUNNING RIGHT, AND THINK IT IS GOING TO DIE ON US IN TRAFFIC. THE FRONT SEAT BELT DOES NOT GO BACK IN THE AREA WHERE IT BELONGS AND SITS ON THE FRONT SEAT. THE PASSENGER DRIVER SIDE DOOR DOES NOT CLOSE RIGHT WHEN YOU OPEN IT. IT WILL STAY OPEN UNTIL YOU PUSH THE HANDLE DOWN AND THEN IT WILL CLOSE AND LOCK. WE ARE AFRAID TO TRAVEL LONG DISTANCE WITH THE VEHICLE BECAUSE OF THE WAY THE CAR ACTS AND RUN. WE JUST WANT IT FIX OR REPLACE VEHICLE.
Dec 30, 2018
SUSPENSION,UNKNOWN OR OTHER
1 complaint
WHEN I FIRST PURCHASED THE ESCAPE THE TRUNK HANDLE FELL OFF INTO MY HAND, IT WAS REPLACED. THE PASSENGER DOOR OPENER HANDLE APPARENTLY IS WRAPPEND IN SILVER PLASTIC, THAT CUT A PASSENGER, I HAVE SPENT YEARS ASKING THEM TO REPLACE IT, THEY FINALLY DID LAST MONTH, OF COURSE NOW OUT OF WARRANTY SO I HAD TO PAY FOR IT. I HAVE HAD A RECURRING ISSUE WITH MY REAR PASSENGER DOOR INTERIOR PANEL SEPARATING FROM THE METAL EXTERIOR PANEL, RENDERING THE DOOR USELESS. MY 7 YEAR OLD DAUGHTER CANNOT GET INTO OR OUT OF THE VEHICLE ON HER SIDE. THE CLIPS HAVE BEEN REPLACED 3 TIMES AT THE DEALERSHIP AND THEY ARE SUGGESTING REPLACING THE INTERIOR BECAUSE IT IS "WARPED" HOW DOES A GARAGED VEHICLE'S INTERIOR BECOME "WARPED" TO AN EXTENT WHERE THE CLIPS CANNOT HOLD THE PART IN PLACE AND REPEATEDLY SNAP? THE CLIPS ARE PLASTIC AND SIMILAR TO THE INTERIOR OF THIS MODEL PLASTIC IS WEARABLE, AND FORD SHOULD BE REPLACING THIS ITEM, NOT ME. I HAD A 2001 EXPLORER FOR 14 YEARS THAT I NEVER HAD ISSUES WITH, PRIMARILY BECAUSE IT WASN'T CONSTRUCTED WITH PLASTIC.THIS IS A SERIOUS SAFTEY ISSUE AND MY CHILD SHOULD NOT BE TRAPPED IN A VEHICLE. I HAVE ALSO HAD A RECURRING ISSUE WITH THE FRONT SUSPENSION, THE SHOCKS WERE REPLACED AND THE MATTER HAS GOTTEN WORSE. THIS ISSUE TOOK PLACE AFTER THE TIRE WAS REPLACED BECUASE OF A NAIL PUNCTURE. I AM RESPONDING TO THE DEALERSHIP TODAY 10/16/2018 TO SEE WHAT THEY ARE GOING TO DO ABOUT THIS PROBLEM, THAT I DID NOT CREATE AND HAVE ATEMPTED TO HAVE REPAIRED SINCE JULY 2018. WHEN THE CAR IS IN MOTION THE PASSENGER SIDE SIMPLY SEEMS AS IF IT GOING TO FALL OFF, A LOUD CLANKING SOUND AND THE STABILITY IS THEN OFF AFTER THE VEHICLE GOES OVER ANYTHING, MAN HOLE OVERS SMALL FISSURES IN THE GROUND OR LARGE BUMPS. THIS CAN'T BE SAFE AND IT NEEDS TO BE FIXED.
Oct 16, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
DISPLAY WILL READ ENGINE FAULT SERVICE NOW AND THEN THE CAR WILL SEEM LIKE IT RESTARTS, IT WILL NEXT READ TRANSMISSION NOT IN PARK, THIS WILL HAPPEN WHILE I'M DRIVING 75 MPH DOWN THE FREEWAY. I TOOK THE CAR INTO THE FORD DEALERSHIP AND THEY REPLACED THE WIRING HARNESS THAT WAS RECALLED, BUT IT DIDN'T FIX THE ISSUE.
Sep 11, 2018
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
MY 2013 FORD ESCAPE HAS STALLED SEVERAL TIMES WHILE DRIVING, ONLY TO RESTART AGAIN AND SEEM FINE. RECENTLY IT STALLED AND WOULD NOT START UP.
Aug 26, 2018
AIR BAGS,STRUCTURE,SERVICE BRAKES
1 complaint
"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.
Aug 06, 2018
AIR BAGS,UNKNOWN OR OTHER
1 complaint
CAR RANDOMLY SHUTS OFF HAS SHUT OFF 3 TIMES SINCE GETTING IT BACK FROM DEALER... CAR WAS PARKED FOR 4 HOURS AFTER STARTING THE CAR AND WAITING FOR THE RPM TO DROP WHEN I PUT IT IN DRIVE AND ACCELERATED THE ENGINE SHUT OFF POWER WAS STILL ON . THE SECOND TIME THE ENGINE SHUT OFF CAR WAS IDLING FOR 10 MINS AFTER A 25 MIN SRIVE FROM WORK WHWN I DROVE OFF MADE A TURN A BLOCK AWAY ENGINE SHUT OFF HAD HIT HAZARDS THROW GEAR INTO NEUTRAL ROLING TO A SAFE DISTANCE FROM CORNER YO STOP. THE LAST TIME THIS HAPPEN CAR WAS NOT IDLE AFTER DRIVING SEVERAL BLOCKS AFTER A ROLLING STOP SIGN MY CSR SHUT OFFF IN THE MIDDLE DFLE OFF INTERSECTION. CAR HAS SAID TO BE FIXED BY DEALERSHIP BUT ITS NOT AUR BAG LIGHT STAYS WENT OFF AFTER TAKING IT IN BUT IS NOW LIT AFAIN
Jul 26, 2018
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
JUST BECAUSE THE VIN ON THIS SPECIFIC 2013 ESCAPE DOESN'T MATCH ALL THE RECALLS DOESN'T MEAN IT DOESN'T HAVE THE SAME ISSUES. I'VE ALREADY HAD TO HAVE THE WATER PUMP REPLACED AND THE TRANSMISSION REBUILT. THERE'S ELECTRICAL ISSUES, HVAC ISSUES, DOOR ISSUES, DELAYED ACCELERATION ISSUES, THE LIST GOES ON AND ON AND ON WITH THIS VEHICLE. I REACHED OUT TO FORD AND THEY OFFERED NO HELP. YOUR SYSTEM ONLY ALLOWS ME TO CHECK THREE PROBLEMS.
May 04, 2018
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN I'M RUNNING IN NORMAL SPEED SOMETIME THE ACCELERATION IS NOT WORKING JUST LIKE LOST COMPRESSION, THEN IT'S COMING BACK IN FEW OF SECONDS..
Mar 16, 2018
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE SOLD TO ME AS PART OF MILITARY CAR SALES PROGRAM OVERSEAS. WHEN ATTEMPTING TO FULFILL RECALLS AT OVERSEAS LOCATION, FORD DEALERSHIP SAID THEY ARE UNABLE TO ACQUIRE THE PARTS NECESSARY FOR COMPLETING THE RECALLS IN THE UK.
Feb 20, 2018
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,VISIBILITY/WIPER
1 complaint
TAKATA RECALL. THE COMPUTER SYSTEM HAS RUN IRREGULARLY SINCE PURCHASE. THE VEHICLE STALLS WHEN BEING DRIVEN AFTER THE FIRST 10 MILES OR SO ON CITY STREETS. HAVE TO PULL TO THE SIDE OF THE ROAD, TURN KEY OFF, RESTART ENGINE... MAY REQUIRE SEVERAL TIMES BEFORE THE VEHICLE CAN PROCEED.
Feb 01, 2018
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE "COOLANT LOW SERVICE REQUIRED" AND "SERVICE ENGINE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE BEGAN TO STALL. THE CONTACT DROVE TO A FUEL STATION AND BOUGHT COOLANT FOR THE VEHICLE. AFTER ADDING THE COOLANT WITH THE VEHICLE PARKED FOR NO MORE THAN FIVE MINUTES, THE CONTACT STARTED THE VEHICLE. THE "COOLANT LOW SERVICE" WARNING MESSAGE WAS NO LONGER ILLUMINATED; HOWEVER, THE "SERVICE ENGINE" INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE NEXT DAY, THE CONTACT DROVE THE VEHICLE TO SAMES FORD (6001 SAN DARIO AVE, LAREDO, TX 78041) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPAIRED THE WATER PUMP, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CONTINUE TO WORK WITH THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER A TOTAL OF THREE TIMES TO HAVE THE WATER PUMP, COOLANT BOX, AND RADIATOR HOSE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES STILL OCCURRED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TODAY. THE FAILURE MILEAGE WAS 55,000.
Jan 24, 2018
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
CAR CONTINUED TO SHUT OFF WHILE DRIVING LOCKING UP STEERING, BRAKES, ETC. CAR WAS BROUGHT TO TUNKHANNOCK FORD ON 10/24 AND REMAINED THERE UNTIL 5 P.M. ON 10/27. TOLD WAS DOING IT FOR THEM. I'M INFORMED BY A TUNKHANNOCK FORD EMPLOYEE, THE CAR WAS ONLY TAKEN OUT OFF LOT & TEST 1 TIME. ON 10/28, MY WIFE, 4 & 8 YR. OLD ARE DRIVING & THE CAR STOPPED 7 TIMES TOTAL ON ROUTE 6 IN TUNKHANNOCK WHERE A TRUCK DRIVER GOT OUT AND ASSISTED MY WIFE AS SHE WAS STUCK IN THE MIDDLE OF THE HIGHWAY WITH FLASHERS ON. AFTER ARGUING WITH THE SERVICE WRITER, SALES MANAGER FOR COMPROMISING THE SAFETY OF MY WIFE AND DAUGHTERS - I WAS STILL DENIED A LOANER VEHICLE WHERE WE PAID ENTERPRISE FOR A RENTAL IN ORDER TO GET TO WORK. I REQUESTED A LOANER FROM THEIR OTHER TUNKHANNOCK DEALERSHIP AND WAS STILL DENIED AND ALL I WAS TOLD BY MATT KERR, SALES MANAGER IS "I UNDERSTAND YOUR CONCERN, I HAVE YOUNG CHILDREN ALSO BUT IT'S OUT OF MY HANDS." EFFECTIVE TODAY 11/3/17, THEY STILL HAVE OUR SPARE KEY & HAVE YET TO CALL TO CHECK ON THE STATUS OF THE APPOINTMENT THAT I DID NOT GO TO SCHEDULED FOR 10/30/17. I CALLED MONTROSE MOTORS OWNED BY THE SAME PREVIOUS OWNER OF GATEWAY FORD WHERE THIS CAR WAS PURCHASED AND THEY GOT IT IN IMMEDIATELY - PROVIDED A LOANER VEHICLE HASSLE FREE AND SAID MANY LOYAL CUSTOMERS HAVE LEFT TUNKHANNOCK FORD FOR THEIR CRUDENESS WITH SERVICE BY WRITING UP WORK ORDERS FOR LOYAL CUSTOMERS BRINGING THEIR VEHICLES IN FOR AIR - WE DON'T CARE HOW LONG THEY NEEDED TO ASSESS THE CAR - OUR FORMAL COMPLAINT WHICH WE ARE PURSUING IS TUNHANNOCK FORD HAS JEPORADIZED THE SAFETY AND WELL-BEING OF MY FAMILY - ESPECIALLY MY 2 DAUGHTERS BY DENYING ME A LOANER VEHICLE
Nov 03, 2017
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
FIRST COMPLAINT IS THE INTERNAL DOOR PANELS DO NOT PROPERLY FIT AND COME LOOSE BECOMING CAUGHT ON THE FRAME OF THE CAR NOT ALLOWING YOU TO OPEN THE DOOR TO EXIT THE VEHICLE WHICH IS HIGHLY DANGEROUS IN AN EMERGENCY. 2) THE SHIFT SELECTOR SWITCH BROKE AS MY SPOUSE WAS DRIVING THE CAR NOT ALLOWING HIM TO SHIFT THE CAR INTO PARK OR SHUT IT OFF. THIS IS HIGHLY DANGEROUS AND QUITE COMMON A MECHANICS TOLD US.
Aug 06, 2017
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
VEHICLE POWERS DOWN, LEAKS COOLANT , HAS ROUGH RIDE, VIBRATES AND HAS COMPLETELY SHUT DOWN ATLEAST TWICE REQUIRING A TOW. ENGINE HAS HOT SMELL TO IT, AS IF IT IS COMING FROM HOT COOLANT . FORD SAYS "CAN'T FIND A LEAK." THEY REPLACED A PART ON IT, HOWEVER I CAN NOT RECALL WHAT IT WAS BECAUSE THEY WERE ONLY GUESSING THEMSELVES AS FAR AS LOW COOLANT. HOWEVER IT DID NOT FIX IT ANYWAY. I HAVE CALLED FORD MANY TIMES, BUT THEY SHOW NO RECALLS TO ANY OF THE PROBLEMS I HAVE MENTIONED. I AM A SINGLE MOM & NURSE, I NEED A RELIABLE VEHICLE. IT IS SO DEPRESSING TO MAKE PAYMENTS ON VEHICLE. BY THE WAY I HAVE NO WARRANTY. THE ISSUES OCCUR AT ANY TIME ON ANY ROADS.
May 16, 2017
AIR BAGS,SEAT BELTS,STRUCTURE,LATCHES/LOCKS/LINKAGES,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE FRONT PASSENGER DOOR FAILED TO REMAIN LOCKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V237000 (AIR BAGS), 14V239000 (STRUCTURE), 14V597000 (AIR BAGS, SEAT BELTS), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mar 21, 2017
VISIBILITY,VISIBILITY/WIPER
1 complaint
I WAS DRIVING ON AN INTERSTATE AND MY BACK WINDSHIELD MADE A POPPING SOUND AS A BASEBALL SIZED PIECE OF GLASS FELL OUT. THEN IT STARTED MAKING A CRACKLING SOUND AS THE REST BEGAN TO SHATTER AND SLOWLY FALL OUT. THERE WAS NOBODY AROUND TO THROW ANYTHING AT IT. IT WAS VERY COLD OUT, BUT THE DEFROSTER WAS NOT ON. *TR
Jan 06, 2017
STEERING,POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THE STEERING WHEEL LOCKED, AND THE VEHICLE WAS UNABLE TO SHIFT INTO NEUTRAL. THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A GASKET ISSUE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT IT NEEDED COOLANT. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Dec 07, 2016
FUEL SYSTEM, OTHER,ENGINE
1 complaint
I HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE ASIDE FROM THE OFFICIAL RECALLS ISSUED ON MY SPECIFIC CAR. STARTED LOSING COOLANT. WOULD STALL AFTER STARTING AND SLUGGISH DURING ACCELERATION. TOOK TO DEALERSHIP WERE I WAS TOLD I NEEDED A NEW FUEL PRESSURE SENSOR AND BATTERY. (NO MENTION OF COOLANT LEAK UNTIL I PUSHED FURTHER) NEW PARTS COST ME NEARLY $600 AND I WAS THEN TOLD THAT I NEEDED A NEW CYLINDER HEAD (THAT WAS CAUSING COOLANT LEAK). PRICE FOR NEW CYLINDER HEAD UPWARDS OF $3000 (OUT OF WARRANTY BY 4000 MILES). I TOOK THE CAR FROM THE DEALERSHIP WITHOUT CYLINDER HEAD REPAIR. STILL STALLING AFTER STARTED AND SLUGGISH DURING ACCELERATION EVEN THO FUEL PRESSURE SENSOR WAS SUPPOSED TO BE THE PROBLEM. A FEW WEEKS LATER THE CAR STARTED TO SMELL LIKE GAS WHILE I WAS DRIVING. DISCOVERED A CRACKED FUEL LINE SPRAYING INTO ENGINE COMPARTMENT. CALLED FORD BECAUSE THIS ISSUE IS PART OF A RECALL. THEY INFORMED ME THAT IT WAS NOT FOR MY VEHICLE BUT IF THEY DECIDED TO INCLUDE IT LATER I WOULD BE REIMBURSED FOR THE REPAIR. LASTLY, I WAS DRIVING THE CAR WHEN I HEARD AN ODD METAL ON METAL TYPE OF NOISE. I STOPPED AT A LIGHT AND THE CAR SHUT OFF. NO WARNING LIGHTS ON THE DASH TO TELL ME WHAT MIGHT BE THE PROBLEM. PUSHED THE CAR INTO A PARKING AND DISCOVERED THAT IT HAD A BLOWN HEAD GASKET AND OIL IN THE WATER AND A DIFFERENT PART OF GAS LINE HAD CRACKED SPRAYING FUEL INTO THE ENGINE COMPARTMENT AGAIN. THIS CAR NEVER ONCE OVERHEATED SO THERE IS NO REASON IT SHOULD HAVE A BLOWN HEAD GASKET. SO NOW THE CAR IS NOT QUITE 4 YEARS OLD AND NOT DRIVABLE.
Dec 03, 2016
AIR BAGS,SEAT BELTS,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 16V643000 (LATCHES/ LOCKS/LINKAGES). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/2017*CT UPDATED 01/17/17.*JB
Nov 03, 2016
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT AND REAR DOORS APPEARED TO BE PUSHED OUT FROM THE VEHICLE. IN ADDITION, THE REAR DOOR HATCH FRACTURED AND DETACHED AND THE BATTERY DIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY, THE HATCH HANDLE NEEDED TO BE SOLDERED BACK ON, AND WEATHER STRIPPING NEEDED TO BE ADDED TO THE DOORS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM), 14V597000 (AIR BAGS, SEAT BELTS), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. PARTS DISTRIBUTION DISCONNECT.
Oct 12, 2016
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD SENSOR FAILED TO FUNCTION. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, WHILE DRIVING 60 MPH AND CHANGING GEARS, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ELECTRONIC SENSOR AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Aug 09, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AFTER STARTING MY 2013 FORD ESCAPE, THE INSTRUMENT CLUSTER INFORMATION DISPLAY WITH SYSTEM WARNINGS AND ONLY ODOMETER DISPLAY WENT BLANK. TECHNICIANS CHECKED FOR A BAD FUSE, BUT NONE FOUND. ALSO, FOUND THAT THERE IS A RECALL (15C03 - REPROGRAM INSTRUMENT PANEL CLUSTER) ISSUED AGAINST 2014 FORD ESCAPE FOR THE SAME ISSUE.
Jun 19, 2016
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
ON JANUARY 28, 2015 , WHILE DRIVING THE VEHICLE IN THE CITY OF TRUJILLO PERU . THE ENGINE STOPPED, THE WITNESSES OF THE ENGINE , OIL AND ALSO THE BATTERY SIGN LIT UP. SO I DECIDED TO TAKE THE VEHICLE TO THE AUTHORIZED FORD ,, WHERE FORD MECHANICS DETERMINED THAT THE ENGINE HAD NO OIL, INTERCOOLER AND DUCTS , SPARK BURNT WITH OIL RESIDUE WORKSHOP. THEN THE WORKSHOP ASKS ME TO AUTHORIZE DISASSEMBLE THE ENGINE TO REPAIR , THE VEHICLE HAD 12.583 KM LONG, AND IS WITHIN THE FACTORY WARRANTY THEN , ASK THE COLLEGE OF ENGINEERING OF THE CITY OF TRUJILLO TO CONDUCT AN OCULAR INSPECTION. TO DETERMINE THE CAUSE OF THE FAULT AND THE DETERMINATION OF THE SEVERITY OCCURRED IN THE VEHICLE , OF COURSE WITH THE CONSENT OF FORD PERU , FORD WHICH HE REFUSED TO PERFORM AN EXPERT .
May 10, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
LOOSES POWER, UNABLE TO ACCELERATE EVEN WHEN GAS PEDAL PUSHED TO FLOOR. IT'S BEEN TO THE DEALER TWICE. NO PROBLEMS DETECTED. UNABLE TO DUPLICATE. SEEMS TO OCCUR WHILE DRIVING VARIOUS SPEEDS 55-45 MPH, CITY DRIVING, STOP AND GO TRAFFIC. USUALLY OCCURS AFTER A STOP/GO TRAFFIC LIGHTS, RIGHT HAND TURNS. OCCURRED AFTER FIRST TIME BETWEEN 25K?-30K MILES. 2013 FORD ESCAPE 1.6 ECOBOOST ENGINE.
May 04, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
MY CAR IS A 2013 ESCAPE AND SINCE I TOOK IT TO SERVICE AND TO FIX ONE RECALL THAT WAS CAUSING MY CAR TO OVERHEAT AND SHUT OFF ENGINE 1.- (RECALL NO. 13S12) RISK OF LOCALIZED OVERHEATING OF THE ENGINECYLINDER HEAD THAT MAY LEAD TO OIL LEAK FILTERS. AND .SOME OTHER RECALLS, LIKE 2.- (RECALL NO. 13Y03 FUEL LINE JUMPER), 3.-(RECALL NO. 14SO4 REPROGRAM RESTRAINS CONTROL), AND 4.-(RECAL NO.14S03 EXTERIOR DOOR HANDLE) SINCE THAT DAY IVE CALLED MANY TIMES TO SERVICE MANAGER IVAN REGARDING THIS. MY CAR HAS BEEN MALFUNTIONING OVERHEATING IN THE FREEWAY, AND IN THE STREETS, MOST OF THE TIMES, EVEN WHEN IT WAS RIGHT OUT OF THE SERVICE, I WAS GOING ON A VACATION WITH MY FAMILY, WHERE I EVEN HAD D TO PAY TO REPLACE ENGINE COOLANT BYPASS VALVE, $330.18 DLLS BECAUSE MY CAR IS OVER 30,000 MILES BUT NOT YET 3 YEARS .AND AT THIS TIME THEY PERFORMED ANOTHER RECALL ????? YES... THIS WAS RECALL NO 14S21 RESTRAINTS CONTROL MODULE REPLACEMENT. AND NOW WHEN I GOT MY CAR OUT OF HORNE FORD NOGALES AZ. WHEN I TURN I HEAR A SOUND ON THE RIGHT SIDE OF MY TIRES OR BRAKES NEED A SOLUTION PLEASE HELP WHAT CAN I DO I NEED A SOLUTION THIS IS NOT FAIR
Apr 19, 2016
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WAS IN REVERSE PULLING OUT OF DRIVE WAY, CROSS TRAFFIC INDICATOR WENT OFF AND CAR BEGAN TO SHAKE, PUT CAR IN DRIVE AND DROVE AFTER IT STOPPED SHAKING. WHEN I CAME TO THE FIRST LIGHT THE CAR WOULD NOT GO EVEN AS I HAD ACCELERATOR ALL THE WAY DOWN, THE CAR REVVED BUT DID NOT MOVE UNTIL A MINUTE LATER IT SLOWLY BEGAN TO MOVE WITH ACCELERATOR ALL THE WAY DOWN. GRADUALLY IT PICKED UP SPEED AGAIN BUT KEPT ON SHAKING. WHILE AT THE LIGHT THE CAR SEEMED TO BE LOOSING ELECTRICAL POWER AND FELT AS THOUGH IT WOULD SHUT OFF AS IT HAD LOST ALL POWER BEFORE DUE TO THE COLLISION INDICATORS SENSING A CRASH.
Feb 03, 2016
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
ONGOING LIST OF RECALLS SOME OF WHICH DO NOT EVEN WORK ITS A DANGEROUS DISTRACTING VEHICLE TO DRIVE ENDLESS TRIPS TO THE DEALERS.THIS IS NOT A SAFE AND RELIABLE CAR
Jan 13, 2016
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
ON 10-10-2015, OUR 2013 FORD ESCAPE 4WD STARTED DISPLAYING AN ABS ERROR CODE, ALONG WITH A TRACTION CONTROL SYSTEM ERROR AND A "HILL START ASSIST NOT AVAILABLE" ERROR MESSAGE, SIMULTANEOUSLY. THE ABS BRAKES WOULD ENGAGE AT LOW TRAVEL SPEED. WE TOOK IT TO THE DEALER, WHO DETERMINED THAT A REAR WHEEL SENSOR HAD FAILED. THEY KEPT THE CAR FOR TWO WEEKS AND RETURNED IT ON 10-21-2015. IT HAD 24,273 MILES ON IT. NOW, 3 WEEKS LATER, ON 10-16-2015, THE VERY SAME PROBLEM HAS RECURRED, WITH THE DASH LIGHTS DISPLAYING FOR THE ABS SYSTEM FAILURE, THE TRACTION CONTROL SYSTEM FAILURE AND THE "HILL START ASSIST NOT AVAILABLE". THE ABS SYSTEM ENGAGES AT LOW SPEEDS CAUSING THE BRAKES TO GRAB, RENDERING THE CAR UNSAFE TO DRIVE. THIS CAR IS A 'LEMON' IN OUR OPINION, AS IT HAS HAD 5 MAJOR BREAKDOWNS, INCLUDING A MAJOR ENGINE PROBLEM AT 720 MILES, A FAILURE OF THE AIR BAG CONTROLLER, TWO PROBLEMS WITH THE ABS SYSTEM, AS DOCUMENTED HEREIN, AND TWO RECALLS RELATED TO THE ENGINE POTENTIALLY CATCHING ON FIRE DUE TO A FUEL LEAK (A RECALL, FOLLOWED BY A RECALL TO FIX THE RECALL). I SINCERELY BELIEVE THAT THIS VEHICLE IS DANGEROUS AND HAVE ASKED THE FORD MOTOR COMPANY TO BUY BACK THIS VEHICLE SEVERAL TIMES, BUT THEY HAVE REFUSED TO DO SO. I FEAR THAT MY WIFE AND I ARE NOT SAFE WHILE DRIVING THIS CAR DUE TO THE HIGH NUMBER OF DEFECTS ON THIS ONE PARTICULAR VEHICLE. I AM REPORTING THIS ABS/TRACTION CONTROL PROBLEM SINCE IT HAS NOW HAPPENED TWICE, AS I BELIEVE IT LIKELY IMPACTS OTHER FORD ESCAPES MADE AT THE SAME TIME, AND LIKELY INDICATES A BAD BATCH OF WHEEL SENSORS THAT ARE FAILING PREMATURELY IN THE FIELD. SINCE THE FAILURE OF THE WHEEL SENSOR DISABLES THE ABS AND TCS SYSTEMS, THIS IS A DANGEROUS DEFECT, AS IT CAN HAPPEN COMPLETELY AT RANDOM. MY WIFE WAS 100 MILES FROM HOME LAST TIME AND HAD TO DRIVE BACK WITH THE ABS & TCS NOT FUNCTIONING.) THIS CAR IS "UNSAFE AT ANY SPEED"! *TR
Nov 17, 2015
SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SHAFT AND JOINT ASSEMBLY, BUSHING, SEALS, RIGHT FRONT AXLE, AND SHAFT JOINT FORWARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FIVE MONTHS LATER WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Aug 14, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
AT START-UP, THERE WAS AN ERROR MESSAGE ON THE INSTRUMENT PANEL ABOUT AN ENGINE FAULT INSTRUCTING ME TO SEEK SERVICE IMMEDIATELY. AS IT WAS AFTER 6 PM, AND THE DEALER SERVICE SHOP WAS CLOSED, I DRIVE HOME. THE ENGINE WAS "SPUTTERING" AS IF IT WAS GOING TO STALL. THE CAR HAD MINIMAL POWER AND DIDN'T ACHIEVE A SPEED OVER ABOUT 25 MPH. I RAN A VEHICLE HEALTH REPORT, WHICH INDICATED A PROBLEM IN THE ENGINE, TRANSMISSION, OR POWERTRAIN; IT INSTRUCTED ME TO HAVE THE CAR SERVICED. THE NEXT MORNING, THERE WERE NO PROBLEMS. AT THE DEALER THE FOLLOWING DAY, NO PROBLEM CODES CAME UP, AND THE DEALER WOULDN'T REPLACE THE ETB SINCE THERE ISN'T A RECALL. I BELIEVE, HOWEVER, THAT THE PROBLEM IS THE ETB AND THAT I'M BEING PLACED IN AN UNNECESSARILY DANGEROUS SITUATION WHEN THE ETB CAN FAIL UNEXPECTEDLY. PLEASE ISSUE A RECALL! *TR
Apr 11, 2015
VISIBILITY,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
ON DECEMBER 20, 2014 AT APPROXIMATELY 3:30 PM WE WERE DRIVING ON I15 - INTO SALT LAKE CITY - 19 MILES SOUTH OF I-80. PASSENGER MOON ROOF SHATTERED WITH A LOUD BANG! SOUNDED LIKE AN EXPLOSION. IT RAISED UP THE GLASS ON THE OUTSIDE OF THE CAR. THE TEMPERATURE WAS 41 DEGREES OUTSIDE & 71 DEGREES INSIDE CARE. MY HUSBAND & I WERE THE ONLY PEOPLE IN THE CAR. WE WERE IN 5-6 LANES OF TRAFFIC & DID NOT STOP UNTIL WE GOT OFF THE HIGHWAY. RAIN WAS COMING SO WE TOOK PICTURES WITH OUR CAMERA & I PHONE & TAPED UP THE ROOF OVER THE CRACKS & COVERED IT WITH A TARP. WE RETURNED TO BOISE AREA THE FOLLOWING DAY. WE PARKED IT IN OUR GARAGE UNTIL WE COULD DELIVER THE CAR TO LITHIA FORD IN BOISE ON 12/22/14. (WE PURCHASED IT FROM LITHIA FORD) THE SERVICE TECH SAID HE THOUGHT IT WOULD BE COVERED BY WARRANTY BUT WOULD HAVE TO CONTACT FORD & GET BACK WITH US. WE RESEARCHED THIS PROBLEM & SAW IN THE PAST THAT THIS HAS HAPPENED. FORD MADE THE DECISION, IT WAS SOMETHING WE DID & WE THEREFORE HAD TO TURN IT INTO OUR INSURANCE & WE HAD TO PAY THE DEDUCTIBLE. WE BELIEVE FORD SHOULD HAVE COVERED THIS DAMAGE, NOT OUR INSURANCE COMPANY. *TR
Mar 01, 2015
TIRES,WHEELS
1 complaint
MY 16 YEAR OLD DAUGHTER WAS DRIVING AT APPROXIMATELY 25 MPH ON RESIDENTIAL STREET HAVING JUST COMPLETE A LEFT TURN WHEN HER FRONT LEFT FRONT TIRE BLEW OUT CAUSING HER TO LOSE CONTROL OF HE CAR AND HIT THE CURB. THE COLLISION WITH THE CURB RESULTED IN DAMAGE TO THE FRONT LEFT RIM.THE TREADS ON TIRES APPEARED TO BE IN GOOD SHAPE THE CAR HAD ONLY 28,856 MILES ON IT AND THE VEHICLE WAS ONLY A YEAR OLD. WE PLACED ALL THE TIRES AFTER READING SIMILAR STORIES ABOUT CONTINENTAL TIRES ON THE INTERNET. I HAVE BEEN DRIVING FOR 32 YEARS AND HAVE VERY EXPERIENCED ANYTHING CLOSE TO THIS ON RELATIVELY NEW CAR/ TIRES. *TR
Dec 19, 2014
AIR BAGS,STRUCTURE,SEATS,ENGINE
1 complaint
I BUY FORD ESCAPE 2013,SE ECOBOOST 1,6 IN FEBRUARY 2013.PAY $ 29,00,BRAND NEW.AFTER 10 MONTHS SEND ME RECALL NOTICE(13V583,14V-239,14V-237,14V164000) AFTER RECALL VALUE FOR MY CAR DROP DOWN 50%.WHO REFUND MY .AFTER FIX MY CAR ,MY CAR ,NO NOW CAR,THIS IS FIXED CAR.WHO AGREE FOR SELL WITH NO GOOD CONDITION CAR. *TR
Aug 08, 2014
STEERING,FUEL SYSTEM, GASOLINE,STRUCTURE,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ENGINE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE TIRE WIRING FOR THE MAP RETURN SIGNAL AND THE TCBP RETURN. THE CONTACT STATED THAT FIVE MONTHS AFTER THE REPAIRS THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED AND WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,383. UPDATED 09/30/14*LJ UPDATED 02/27/2015 *JS
Jul 18, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
VEHICLE SPUTTERED AND SHUT OFF WHILE IN TRAFFIC AT APPROX. 35 MPH. THIS HAS HAPPENED 3 MORE TIMES, IT IS NOW AT THE DEALER FOR THE 4TH TIME IN ATTEMPT TO REPAIR. FORD HAS SO FAR BEEN UNABLE TO PROVIDE THE DEALER WITH AN ADEQUATE EXPLANATION OR FIX. THE DEALER HAS BEEN MORE THAN COOPERATIVE BUT IS AT THE MERCY OF FORD. A VEHICLE SHUTTING OFF FOR NO APPARENT REASON AND WITHOUT WARNING COULD LEAD TO SERIOUS INJURIES. *TR
Jun 18, 2014
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE CONTINUOUS TO HAVE ISSUES RELATED TO RECALL. *SMD THE CONSUMER STATED THE RADIO WOULD SHUT OFF AND WOULD NOT TURN BACK ON. WHEN IT SHUT OFF, A 911 ERROR MESSAGE APPEARED. THE SPEAKER VOLUME WOULD GET HIGH AND THEN GO LOW. THE CONSUMER ALSO NOTICED, THE ENGINE COOLANT LEVEL DROPPED BELOW THE MINIMUM LEVEL ON SEVERAL OCCASIONS, WHICH RESULTED IN THE ENGINE LIGHT ILLUMINATING. THE DEALER FOUND A LEAK, WHICH WAS CAUSED BY THE WASHER NOT SEALING PROPERLY. THE CONSUMER STATED PRIOR TO THE RECALL, THERE WERE NO ISSUES WITH COOLANT LOSS.*JB
Jun 17, 2014
SEAT BELTS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND APPLYING THE BRAKES, THE BRAKES FAILED. THE CONTACT CRASHED INTO A CONCRETE LANE DIVIDER AND WENT AIRBORNE. THE VEHICLE CROSSED OVER FOUR LANES OF TRAFFIC BEFORE COASTING TO A STOP. THE CONTACT SUSTAINED A FRACTURED LUMBAR SPINE AND INJURIES TO THE LEFT ELBOW. THE FRONT PASSENGER SUFFERED A HEAD INJURY, FRACTURES TO THE LUMBAR AND THORACIC SPINE AREAS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT ALSO FAILED UPON IMPACT. BOTH OF THE INJURED OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,000.
Jan 24, 2014
VISIBILITY,STRUCTURE,WHEELS,SEATS,ENGINE,VISIBILITY/WIPER
1 complaint
VERY DISAPPOINTED BY THE DESIGN. WHEEL WELL ARE EXTREMELY DIFFICULT TO REMOVE ICE AND SLUSH THEY ARE TOO SMALL AND CAN'T REMOVE DEBRIS. WIPERS IN THE FRONT IS NOT THE GREATEST. LOSES CONTACT ON WINDSHIELD HAVE A HEARD TIME SEEING WHERE I AM GOING. TERRIBLE WIPERS WHEN PURCHASED NEW WIPERS REQUIRED. ENGINE HAVING REALLY ODD NOISE AND SLUGGISH. I SUPPOSED THEY REPLACED THE INJECTORS. HAD SOME TORQUE BUT SOUNDS LIKE TIMING CHAIN LOOSE OR LIFTERS ISSUE. SEATS ARE NOT COMFORTABLE IN THE REAR. NOT ENOUGH CUSHION. WINDOWS BARELY WENT UP AND DOWN. LOTS OF GIVE... TOO MUCH REPLACED FRONT WINDOW MOTORS. *TR
Nov 16, 2013
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
THE AUTO STALLS RANDOMLY ON OCCASION. I FEEL THIS IS A DANGEROUS SITUATION, HOWEVER, THE DEALER CAN'T GET A CODE SO FORD WILL NOT FIX. FORD CLEARLY KNOWS THIS IS A THROTTLE PROBLEM WITH MANY OF THEIR VEHICLES, AND AS I UNDERSTAND, IT HAS BEEN INVESTIGATED FOR A RECALL SEVERAL TIMES. HOW CAN I GET THEM TO FIX IT? *TR
Nov 08, 2013
EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
1 complaint
CAR WAS RECALLED IN DECEMBER WITH 786 MILES ON IT DUE TO RECALL NOTICE 12S41 AND WAS KEPT IN THE SHOP FOR REPAIR FROM DECEMBER 3RD, 2012 TO DECEMBER 20TH, 2012. WHILE GETTING AN OIL CHANGE ON MAY 17TH, 2013 IT WAS DISCOVERED THAT THE ENGINE HAS AN OIL LEAK AS WELL AS THE STEREO BUTTONS WORKING INTERMITTENTLY. THE CAR IS NOW BEING BROUGHT IN TODAY FOR AN UNKNOWN TIME OF REPAIR. THE CAR WAS BRAND NEW WHEN PURCHASED ON NOVEMBER 24TH, 2012 AND ONLY HAD 6,428 MILES AT THE TIME THE RECENT OIL LEAK AND STEREO MALFUNCTION WAS DISCOVERED. *TR
May 28, 2013
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
WHILE DEPRESSING THE BRAKE PEDAL IN ORDER TO BRING THE VEHICLE TO A FULL STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, THE ENGINE RACED AND THE VEHICLE LURCHED FORWARD BEYOND THE STOP SIGN. I, THE DRIVER, WAS REQUIRED TO QUICKLY PLACE THE VEHICLE INTO NEUTRAL GEAR AS THE ACCELERATION OF THE ENGINE AND THE FULLY DEPRESSED BRAKE PEDAL SEEMED TO BE FIGHTING AGAINST EACH OTHER. *TR
Mar 28, 2013
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE ISSUES AND CONSUMER SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED THE THROTTLE RESPONSE ON THE VEHICLE WAS HORRIBLE. THE CONSUMER STATED THERE WAS AN ABNORMAL HESITATION. THE DEALER CLAIMED IT HAD TO WITH THE NEW 1.6 NO BOOST ENGINE AND THE DELAYED RESPONSE OF THE TURBO. HOWEVER, THERE WAS NO FIX FOR IT. ALSO, THE CONSUMER NOTICED THE CLOCK WOULD RESET FOR NOT REASON AND THE PRESET RADIO STATIONS WOULD RANDOMLY GO BLANK. THE DEALER RE-LOADED THE SOFTWARE FOR THE DISPLAY TO FIX THE ISSUE. HOWEVER, A WEEK LATER THE RADIO WENT COMPLETELY DEAD FOR ONE DAY, BUT CAME BACK ON THE NEXT DAY. ALSO, THE GAS MILEAGE WAS NO WHERE NEAR WHERE FORD INDICATED IT SHOULD BE ( 23 MPG CITY, 26 MPG COMBO, 33 MPG HIGHWAY).
Feb 20, 2013
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
THE MYFORDTOUCH SYSTEM WITH NAVIGATION IS UNSAFE. DUE TO CONTINUOUS SOFTWARE AND HARDWARE ERRORS, THE LARGE VIDEO SCREEN IS DISTRACTING TO THE DRIVER. PHONE DOES NOT SYNC FROM TIME TO TIME, NAVIGATION DOES NOT ACQUIRE GPS SIGNAL OR VEHICLE POSITION IS INCORRECT. MANY PROBLEMS WITH BLUETOOTH AND USB INTEGRATION, TOO MANY TO LIST HERE. WHEN GLITCHES OCCUR, THE SCREEN OFTEN GOES COMPLETELY BLANK, SHOWING NOTHING AT ALL. I HAVE HAD MY ESCAPE IN FOR SERVICE THREE TIMES FOR THESE PROBLEMS. MY SPOUSE COMPLAINS WHEN SHE RIDES IN THE CAR THAT I AM DISTRACTED BY CONTINUOUS ERRORS OF THE MFT DISPLAY. PROBLEMS WITH MFT SYSTEM HAVE ALSO BEEN NOTED BY CONSUMER REPORTS. I WILL TAKE ADVANTAGE OF THE LEMON LAW TO CORRECT THIS UNSAFE SITUATION WITH MY VEHICLE. *TR
Jan 19, 2013
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD DAMAGE BY DEALERSHIP AND SEVERAL RECALLS. *SMD
Jan 16, 2013
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
THIS VEHICLE SHOULD BE EQUIPPED WITH A SINGLE DEDICATED DASH MOUNTED SWITCH FOR THE TRACTION CONTROL "OFF" FUNCTION. TO DISABLE TRACTION CONTROL IN LOW SPEED SITUATIONS REQUIRING MORE TRACTION NOW INVOLVES NAVIGATING THROUGH FOUR DASH MOUNTED INFORMATION SCREENS WHILE USING THE STEERING WHEEL MOUNTED CONTROL BUTTONS. A PROCESS THAT REQUIRES TAKING YOUR VIEW OFF THE ROAD FOR 5 SECONDS OR MORE AND IS POTENTIALLY DANGEROUS. *TR
Jan 13, 2013
POWER TRAIN,SEAT BELTS
1 complaint
MY WIFE WAS DRIVING THE VEHICLE AT THE TIME OF THE INCIDENT. THE CAR WAS AT A STOP WHEN IT ACCELERATED SUDDENLY FOR A SHORT BURST. THE BRAKES DID NOT HOLD THE VEHICLE IN ONE SPOT AND SHE TAPPED THE VEHICLE IN FRONT OF HER CAUSE TWO MINOR SCRATCHES ON THE OTHER VEHICLE'S BUMPER. OUR INSURANCE COMPANY HAS BEEN CONTACTED AND IS IN THE PROCESS OF GETTING THE OTHER VEHICLE REPAIRED. THE ESCAPE DID NOT SUSTAIN ANY NOTICEABLE DAMAGE. THE ESCAPE IS HEADING BACK TO THE DEALERSHIP TO BE LOOKED AT. THIS HAS ONLY OCCURRED ONCE THAT WE KNOW OF BUT I HAVE NOTICED ONCE THAT THE VEHICLE DID JUMP A BIT IN RPMS AND SPEED WHILE DRIVING IT AT A STEADY SPEED ON A FAIRLY FLAT ROAD. *TR
Nov 26, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,TIRES,WHEELS
1 complaint
WARNING LIGHT FAILED TO GO ON FOR A FLAT TIRE. LIGHT WENT ON WHEN TIRE WAS REMOVED. AFTER TEMPORARY TIRE WAS PUT ON 3 DIFFERENT LIGHTS KEPT FLASHING ON AND OFF WHEN DRIVEN. *TR
Aug 16, 2012
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
2013 FORD ESCAPE RECALL NHTSA CAMPAIGN ID NO. 12V319000. THIS IS A SERIOUS PROBLEM. I CANNOT DRIVE THE CAR SAFELY WITHOUT REMOVING MY RIGHT SHOE. THE PEDALS ARE TOO CLOSE TOGETHER. I REALLY DON'T SEE HOW STREAMING THE CARPET TO THE LEFT OF THE GAS PEDAL IS GOING TO MAKE ANY DIFFERENCES. I HAVE TO KIDDY-CORNER MY FOOT OVER TO THE GAS PEDAL AS IT IS NOW. *TR
Jul 19, 2012
FORD Escape VIN Decoder — Free VIN Check Video Guide
Watch our quick FORD Escape VIN decoder walkthrough. Learn how to decode any FORD Escape VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.
Where to Find VIN for Problems Check
To check for problems and complaints on your 2013 FORD Escape, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2013 FORD Escape 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2013 FORD Escape Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2013 FORD Escape dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2013 FORD Escape have?
The 2013 FORD Escape currently has 2737 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 FORD Escape?
The most common problems reported for the 2013 FORD Escape are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 FORD Escape problem data come from?
All problem and complaint data for the 2013 FORD Escape comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2013 FORD Escape?
You can report safety problems with your 2013 FORD Escape directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2013 FORD Escape VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2013 FORD Escape reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2013 FORD Escape. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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