1999 FORD Explorer Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1568
Complaints Reported
Complaints by Component
TIRES
375 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES, SIZE: P235/75/R15 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A TIRE SHOP, WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 150,000.
Jul 17, 2015
TL* THE CONTACT OWNS A 1999 FORD EXPLORER EQUIPPED WITH GOOD YEAR WRANGLER TIRES, TIRE SIZE 235-75-R15. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR PASSENGER'S SIDE TIRE EXPLODED DUE TO TREAD SEPARATION. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND ENTERED INTO ONCOMING TRAFFIC, CRASHING INTO A CONCRETE BARRIER. THE CONTACT SUFFERED INJURIES TO THE WRIST, LOWER BACK, AND NECK. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE OF THE VEHICLE WAS 180,000. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE OF THE TIRE WAS NOT AVAILABLE.
Aug 05, 2013
1999 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO FIRESTONE TIRES (PR.15.75) RECALL ON VEHICLE. *SMD THE WOULD LIKE A LIST OF ALL THE FIRESTONE TIRES THAT WERE RECALLED. THE CONSUMER BELIEVED THE TIRES HE HAD ON HIS VEHICLE WERE DEFECTIVE, WHICH CAUSED HIM TO HAVE AN ACCIDENT IN 2007, IN WHICH THE SUV ROLLED OVER. *JB
Nov 20, 2012
TIRE BLOW OUT RESULTING IN CRASH. *TR
Oct 26, 2009
TL* THE CONTACT OWNS A 1999 FORD EXPLORER WITH WILDERNESS TIRES, SIZE P255/70/R16. HE STATED THAT WHILE DRIVING 70 MPH THE DRIVER SIDE REAR TIRE BLEW OUT. AS A CONSEQUENCE THE VEHICLE ROLLED OVER AND WAS COMPLETELY DESTROYED. HE WAS TAKEN TO THE HOSPITAL AND SUSTAINED SEVERE INJURIES. THE TIRE THAT FAILED WAS THE SPARE TIRE INSTALLED BY THE DEALER. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Sep 18, 2009
+ 370 more complaints for this component
VISIBILITY
187 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD SPORADICALLY OPERATE WITHOUT ACTIVATION AND WHEN ACTIVATED, WOULD NOT OPERATE AT ALL. THE FAILURE PROGRESSED UNTIL THE WIPERS WERE COMPLETELY INOPERABLE. THE CONTACT'S PERSONAL MECHANIC INSPECTED VEHICLE AND ADVISED THAT THE CLOCK SPRING HAD FAILED AND WAS CAUSING THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS UNKNOWN.
Jun 13, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE WINDSHIELD WIPERS BEGAN TO OPERATE INVOLUNTARILY TWO OR THREE TIMES. DURING THE FAILURES, SMOKE WOULD BEGIN TO RISE FROM THE TOP OF THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER WOULD ONLY DIAGNOSE THE FAILURE AT THE OWNER'S EXPENSE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
May 09, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 60 MPH IN INTENSE RAINY WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE INTERIOR LIGHTS, POWER LOCKS AND 4-WHEEL DRIVE SYSTEM FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE WINDSHIELD MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000.
Mar 30, 2010
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHEN THE CONTACT OPENED THE REAR HATCH, THE GLASS SUDDENLY EXPLODED EVERYWHERE. THERE WERE PIECES OF GLASS THAT WERE EIGHT INCHES IN DIAMETER. THE GLASS SHATTERED WITH SUCH GREAT FORCE THAT SOME OF THE PIECES STRUCK AND CRACKED THE FRONT WINDSHIELD. THE CONTACT SUSTAINED POWDER BURNS TO THE FACE AND SHOULDERS, AS WELL AS SMALL CUTS. SHE HAS NOT TAKEN THE VEHICLE TO A DEALER OR A MECHANIC, BUT THE INSURANCE COMPANY STATED THAT THEY WERE FAMILIAR WITH THIS TYPE OF FAILURE. THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 143,077.
Jul 29, 2009
WINDSHIELD WIPERS COULD NOT BE TURNED ON. *TR
Jun 15, 2009
+ 182 more complaints for this component
VEHICLE SPEED CONTROL
123 complaints
ACCELERATION ( GAS STUCK OPEN AND CAUSED THE VEHICLE TO NOT TO BE CONTROLLED AND THE CAR JUMPED THE CURB AND HIT A CAR IN OPPOSITE SIDE OF THE ROADWAY). 1999 FORD EXPLORER SPORT
Nov 16, 2019
ACCELERATOR PEDAL BRACKET FALLS RIGHT OFF OF FIREWALL WHICH THEN THE VEHICLE LOOSES ALL ACCELERATION CAPABILITIES. ONLY THREE SPOT WELDS HOLD THIS BRACKET ONTO THE FIREWALL. THE SPOT WELDS SEEM INSUFFICIENT TO HOLD THE BRACKET ONTO THE FIREWALL. SOME WELDER EXPERTS STATE ON AUTO FORUMS THAT THE SPOT WELDS ARE NON-CONFORMING REGARDING THE REQUIRED DIAMETER OF A GOOD WELD. *TR
May 14, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH THE ACCELERATOR PEDAL ASSEMBLY DETACHED FROM THE VEHICLE. HE DROVE ONTO THE EMERGENCY LANE AND PARKED THE VEHICLE. WHILE THE VEHICLE WAS PARKED HE WAS ABLE TO MANEUVER THE ACCELERATOR PEDAL ASSEMBLY INTO A POSITION WHERE HE WOULD STILL BE ABLE TO DRIVE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS TEMPORARILY REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000. UPDATED 12/23/10*LJ THE DEALER STATED THE WELD BROKE OFF FROM THE FLOORBOARD. UPDATED 01/03/11
Sep 16, 2010
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THE HE WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS INVESTIGATED THROUGH THE CONTACT'S INSURANCE COMPANY AND IT WAS DISCOVERED THAT THE FIRE ORIGINATED FROM THE CRUISE CONTROL WIRING. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Aug 02, 2010
WHILE DRIVING DOWN THE HIGHWAY, THE GAS PEDAL FELL OFF THE FIREWALL . THE SPOTWELD ON THE BRACKET CAME APART, AND LEFT THE GAS PEDAL HANGING ON IT'S SIDE. *TR
Mar 04, 2010
+ 118 more complaints for this component
POWER TRAIN
88 complaints
The transmission stopped going in reverse for no apparent reason. All other gears work fine. There’s no lagging when driving and no other signs. I went to put it in reverse to back out of my driveway and when I pushed the gas it just reved the engine up and floated backwards causing me to apply the brakes quickly so I wouldn’t hit my house. There was smoke coming up from the transmission fluid container.The smoke continues to this day and there’s the proper amount/ plenty of transmission fluid in the transmission container.
Mar 29, 2022
I ALMOST TURNED ON A ONE WAY STREET AND NEEDED TO BACK UP SO I PUT IT IN REVERSE AND SOMETHING GAVE AND MY SON AND I WERE STUCK WITH CARS COMING AT US . WE HAD TO PUSH THE CAR BACK IN HEAVY TRAFFIC . SO WHEN I GOT HOME AND TROUBLESHOOT THE PROBLEM I SEE ALOT OF THE SAME PROBLEM WITH THE TRANSMISSION. I BELIEVE THIS FORD EXPLORER TRANSMISSION IS A DEFECT AND NEEDS TO BE RECALLED. *TR
Oct 10, 2014
WENT TO BACK OUT OF MY DRIVEWAY AND NOTHING. I CAN GO INTO DRIVE BUT I AM RUNNING AT 3000-4000 RPM WHILE DOING 20-30MPH. SEEN THE OTHER THOUSANDS OF FORD EXPLORER OWNERS WITH THE SAME ISSUES. *TR
Oct 14, 2013
TRANSMISSION PROBLEM,FAILURE AND SLIPING,OF MY FORD EXPLORER 1999... *TR
Jun 05, 2011
MY FORD EXPLORER "O/D OFF" LIGHT FLASHES AND IT HAS PROBLEMS SHIFTING INTO 2ND AND 5TH GEAR. FROM WHAT I UNDERSTAND MY TRANSMISSION COULD GO OUT AT ANY MINUTE, COSTING THOUSANDS TO REPAIR. IF I AM DRIVING ON A CROWDED HIGHWAY OR MERGING THIS COULD BE DANGEROUS. I HAVE READ COUNTLESS COMPLAINTS ON OTHER WEBSITES. THIS IS A COMMON PROBLEM AND FORD NEEDS TO RECALL THESE TRANSMISSIONS BEFORE SOMEONE GETS KILLED *TR
Feb 16, 2011
+ 83 more complaints for this component
AIR BAGS
84 complaints
I WAS IN A REALLY HAD CAR ACCIDENT N,MY AIR BAGS DID NOT DEPLOY N
Dec 19, 2017
WHILE DRIVING ALONG A MAIN STREET I WAS STRUCK BY ANOTHER VEHICLE IN THE FRONT RIGHT PORTION OF THE VEHICLE I WAS DRIVING. MY AIRBAG DID NOT DEPLOY UPON IMPACT THEREFORE, MY FACE HIT THE STEERING WHEEL AND AS A RESULT MY FACE HIT THE STEERING WHEEL WHICH CAUSE A BROKEN JAW AND CRACKED TEETH VEHICLE WAS MOVING FORWARD APPROXIMATELY 35 MILES PER HOUR. I WAS RUSHED TO HOSPITAL BY AMBULANCE AND A POLICE REPORT WAS MADE.
Apr 14, 2017
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE SEAT AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED VARIOUS INJURIES TO THE LEFT SIDE OF THE BODY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,338.
Feb 13, 2017
OUR AIR BAG LIGHT WENT TOTALLY OUT AND THEN THEIRS A BEEPING SOUND AND WHEN WE WENT TO GET CAR INSPECTED, IT FAILED INSPECTION AS THE AIRBAG LIGHT DIDNT COME ON WHEN THE VEHICLE IS STARTED.
Oct 08, 2015
TL* THE CONTACT OWNED A 1999 FORD EXPLORER. WHILE DRIVING 7 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO NECK, THE BACK, AND HEAD. THE PASSENGER SUSTAINED BACK INJURIES. THE CONTACT AND PASSENGER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Nov 13, 2014
+ 79 more complaints for this component
ENGINE AND ENGINE COOLING
83 complaints
MY VEHICLE WAS PARKED IN THE PARKING LOT AT 8:30 A.M. ON FEBRUARY 7, 2012. APPROXIMATELY 2:30 P.M., THE ENTIRE FRONT END OF THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES THE PARKING LOT, JUST SITTING THERE BURNING, WITHOUT ANY PRIOR WARNING. *TR
Mar 06, 2012
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE IN THE CONTACT'S DRIVEWAY WITH THE ENGINE TURNED OFF. THE FIRE DEPARTMENT WAS CALLED AND ADVISED THAT THE FIRE ORIGINATED FROM THE BATTERY COMPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 212,000.
Jan 10, 2012
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, A FIRE IGNITED UNDER THE HOOD. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND SHUT OFF THE ENGINE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO ASSIST. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK LOT. THE VEHICLE WAS NEVER EXAMINED FOR THE CAUSE OF FAILURE. THE MANUFACTURER ADVISED THAT THEY WOULD NOT ASSIST UNLESS THE CONTACT WAS ABLE TO PROVIDE PROOF THAT THE FIRE WAS CAUSED BY A MANUFACTURER'S DEFECT. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Aug 17, 2010
I WANT TO FILE A COMPLAINT WITH FORD BECAUSE I HAVE 1 1999 FORD EXPLORER XLT AND THE TIMING GUIDE IS GOING OUT AGAIN FOR THE THIRD TIME. I THINK THAT FORD SHOULD DO SOMETHING ABOUT THIS...I KNOW PEOPLE THAT NEVER HAVE TO REPLACE THEIR TIMING CHAIN GUIDES AND IM REPLACING MINE FOR THE THIRD TIME... *TR
Oct 18, 2009
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE RPM'S INCREASED TO OVER 3,000 RPM'S. THE RPM'S WOULD NOT DECREASE UNTIL HE ARRIVED AT THE DEALER. WHILE DRIVING AND ATTEMPTING TO CONTROL THE VEHICLE, HE DEPRESSED THE BRAKE PEDAL TO REDUCE THE SPEED OF THE VEHICLE. THE DEALER STATED THAT HE NEEDED TO REPLACE THE IAC VALVE, THROTTLE BODY ASSEMBLY, HOUSING, AND THROTTLE PLATE. THEY ALSO REPLACED THE CHECK ENGINE WARNING INDICATOR AND RESET THE COMPUTER. THE FAILURE MILEAGE WAS 124,554.
Jan 09, 2009
+ 78 more complaints for this component
SEATS
75 complaints
WHILE TRAVELING ON HIGHWAY WAS CUT OFF BY ANOTHER VEHICLE REQUIRING ME TO HEAVILY BRAKE AND SHARPLY SWERVE TO AVERT COLLISION. BECAME IMMEDIATELY AWARE THAT HEADRESTS OF FRONT SEATS PROVIDED ABSOLUTELY NO (REPEAT NO) INJURY (E,G. WHIPLASH) PROTECTION. WHEN SITTING IN FRONT SEATS THE HEADRESTS CANNOT UNDER ANY CIRCUMSTANCES BE POSITIONED CLOSE TO THE HEAD OF THE OCCUPANT. THIS, IN TURN, PROVIDES THE PERFECT OPPORTUNITY FOR SEVERE INJURY SUCH AS "WHIPLASH" TO OCCUR. ATTEMPTS TO PURCHASE SAFER REPLACEMENT HEADRESTS FROM FORD AND OTHER AUTOMOTIVE PARTS STORES WERE UNSUCCESSFUL AS THEY WERE REPORTEDLY NEVER MANUFACTURED.
Jul 06, 2018
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT PREMATURELY DETERIORATED AND THAT THERE WAS AN INTERNAL FRACTURE CAUSING THE SEAT TO BE STRUCTURALLY UNSTABLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Dec 30, 2015
1999 FORD EXPLORER SPORT DRIVERS SEAT BACK UNLATCHED ITSELF WHILE DRIVING. LUCKILY ONLY 20 MPH! REAR PASSENGER DRIVERS SIDE SEAT IS FOLDED DOWN FORWARD TO HOLD DRIVERS SEAT IN PLACE, UNTIL I CAN FIND ANOTHER USED SEAT. *TR
Jun 26, 2013
WAS DRIVING AROUND THE CITY WHEN I REACH INTO MY POCKET TO GET MY PHONE AND HEAR A LOUD THUMP COMING FROM THE SEAT AND THE NEXT THING I NOTICE IS THE SEAT RECLINING ALL THE WAY BACK. I WAS ABLE TO BRING IT BACK UP BY FOLDING THE EXTERIOR PASSENGER SEAT TO PROVIDE SOME SORT OF SUPPORT. WHEN I ARRIVED HOME I TRIED INSPECTING WHAT THE ISSUE WAS AND SAW A LARGE FRACTURE RIGHT NEXT TO THE RECLINING MECHANISM. THIS IS POTENTIALLY A HAZARD THAT CAN ONE DAY CAUSE A SEVERE ACCIDENT. I WAS LUCKY ENOUGH TO HAVE BEEN DRIVING SLOW BUT IF I WERE TO BE IN THE FREEWAY THEN IT MIGHT HAVE BEEN SOMETHING MORE SERIOUS. THIS LARGE FRACTURE SEEMS TO DERIVE FROM A POORLY DESIGNED SEAT THAT WEAK METAL OF SOME SORT. *TR
Jun 07, 2013
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SEAT RECLINED FARTHER THAN NORMAL. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE RECLINING BOLT WAS SEPARATED FROM THE METAL TRACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 03V281000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 159,118.
May 23, 2013
+ 70 more complaints for this component
ELECTRICAL SYSTEM
60 complaints
STARTED DRIVING DOWN THE STREET AND NOTICED HEAVY SMOKE COMING FROM HAZORD SWITCH, STOPPED TO CHECK ONCE TRUCK WAS TURNED OFF SMOKE STOPPED STARTED TRUCK UP AGAIN AND WENT ON MY WAY SEVREL MILES FROM HOME SMOKE STARTED AGAIN, COULD NOT LOSE ANY MORE TIME SO I KEPT ON GOING WATCHING FOR ANY FIRE OR SPARKS. MADE IT TO WORK, AT END OF DAY GOT HOME WITH NO ISSUES, MY WIFE DROVE THE TRUCK ( EXPLORER ) LATER THAT EVNING AND SHE ALSO NOTICE SMOKE, WITH IN A FEW DAYS AFTER THIS HAPPEND I NOTICED IT AGIAN AND SOME OF THE DASH LIGHTS STARTED FLIKERING, THE ISSUE OF SMOKE HAS BEEN AN ON GOING THING BUT HAVE NOT SEEN ANY FIRE SO I KEEP DRIVING IT AND LET MY WIFE DRIVE THE NEW CAR FOR HER SAFTY, MY CONSERNS ARE, THE WINDSHIELD WASHER FLUID FOR FRON WINDOW STOPPED WORKING FROM THE FIRST SMOKEING ISSUE AND THEN DASH LIGHTS STARTED SHOTLY AFTER AND NOW I DO NOT KNOW IF THE AIR BAG IS STILL WORKING AND THAT SEEMS TO BE A SAFTY ISSUE TO ME, I NEVER HAD ANY ISSUES WITH THIS TRUCK UNTIL AFTER THE SMOKE FROM THE STEERING COLUM, AFTER THAT I AM HAVE NUTHING BUT ELICTICAL ISSUES.
Sep 27, 2015
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT ATTEMPTED TO ACTIVATE THE WINDSHIELD WIPER BUT IT WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THE GENERIC ELECTRONIC MODULE NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC ADVISED OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V072000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND COULD NOT FIND ANY FURTHER INFORMATION ABOUT THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
May 09, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT AFTER PLACING A NEW BATTERY IN THE VEHICLE, THE ANTI-THEFT SYSTEM DID NOT RECOGNIZE HIS KEYS. HE WAS UNABLE TO START THE VEHICLE UP; THE KEYS WOULD TURN BUT THE ENGINE WOULD NOT START. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 200,000.
Feb 24, 2011
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ENGAGE INDEPENDENTLY AND THE DOORS WOULD LOCK AND UNLOCK WITHOUT ENGAGEMENT. IN ADDITION, THE INTERIOR LIGHTS WERE ALSO DEFECTIVE. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V072000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE VEHICLE WAS NEITHER DIAGNOSED FOR THE FAILURE OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
Jan 19, 2011
I WAS DRIVING ON A CITY STREET WHEN I BEGAN TO SMELL SOMETHING ELECTRICAL WAS BURNING. I PULLED OVER INTO A STORE PARKING LOT AND TURNED THE ENGINE OFF. I OPENED THE HOOD AND BLACK SMOKE WAS POURING OUT. I ALSO SAW A SMALL RED FLAM SO I RAN INTO A DENTIST OFFICE THAT WAS LOCATED IN THE PARKING LOT TO GET A FIRE EXTINGUISHER. WHEN I REOPENED THE HOOD THE ENTIRE ENGINE WAS ON FIRE. THE FIRE WAS UNDER THE CAR AND FLAMES WERE ABOUT 2 FEET HIGH. I USED THE FIRE EXTINGUISHER UNTIL AN OFFICER CAME AND THEN THE FIRE DEPARTMENT ARRIVED. THEY THEN RAN THERE HOSE ON THE ENGINE A TO ENSURE THE FIRE WAS OUT. *TR
Jul 21, 2010
+ 55 more complaints for this component
STRUCTURE
54 complaints
DRIVER SIDE DOOR KEEPS OPENING UP WHILE WHICLE IS MOVING. THE DOOR IS CLOSED AND LOCKED PRIOR TO THE TRAVEL. BIG SAFETY ISSUE.
Nov 13, 2018
WHEN ATTEMPTING TO OPEN DOORS FROM OUTSIDE IT IS VERY DIFFICULT. THIS COULD BE A SAFETY ISSUE IN AN ACCIDENT IF ATTEMPTING TO GET SOMEONE OUT. ALSO THE LATCH FOR THE HOOD HAS THE SAME PROBLEM
Dec 05, 2017
DOORS WILL NOT OPEN HAVE TO CLIMB OUT OF CAR WINDOW ON GROWING PROBLEM FIRST PASSENGER SIDE KNOW DRIVER SIDE A LOT OF EMBARRASSING MOMENTS TRYING TO GET OUT OF CAR AT WORK. *TR
Oct 15, 2014
I HAVE A 1999 FOR EXPLORER SPORT (2 DOOR) AND IN FEBRUARY OF 2011 THE DOOR ON THE PASSENGER SIDE LOCKED AND AS NOT BEEN ABLE TO BE OPEN SINCE THEN. I CALLED FORD MOTOR COMPANY ABOUT IT, THINKING THAT IT WOULD BE A SAFETY CONCERN IF IN A WRECK AND A PASSENGER COULD OPEN THE PASSENGER DOOR. WAS TOLD NOT A SAFETY CONCERN AND TO GET IT FIX I WOULD HAVE TO PAY FOR IT. I DON'T UNDERSTAND HOW A COMPANY CAN THINK THAT A DOOR ON A VEHICLE NOT OPENING IS NOT A SAFETY CONCERN. *TR
Nov 11, 2011
TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THERE WAS EXCESSIVE RUST ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 01/13/11*LJ UPDATED 04/01/11
Nov 05, 2010
+ 49 more complaints for this component
SUSPENSION
54 complaints
I HAVE A 1999 FORD WINDSTAR AND IT HAS ABOUT 155,000 MILES ON IT. MY WIFE WAS COMING HOME WITH FIVE OF MY SIX KIDS AND TURNED OFF OF THE 4-LANE HIGHWAY ONTO OUR EXIT FOR OUR HOUSE AND THE REAR AXLE BROKE..IF SHE HAD STAYED ON THE 4-LANE AT 65 M.P.H. WE COULD'VE HAD MULTIPLE INJURIES OR EVEN DEATHS !! I HAVE REVIEWED ALL KINDS OF COMPLAINTS ON THE SAME PROBLEM...WHY HAVEN'T THERE BEEN ANY RECALLS. *TR
Jun 10, 2010
FRONT AND REAR BALL JOINTS WENT BAD. *TR
Jun 03, 2008
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 20 MPH OR GREATER, THE CONTACT HEARD A RATTLING NOISE WHEN DRIVING OVER BUMPS IN THE ROAD. HE TOOK THE VEHICLE TO THE FORD DEALER AND WAS INFORMED THAT HIS BALL JOINTS NEEDED TO BE REPLACED. THE FAILURE CAUSED THE FRONT TIRES ON THE VEHICLE TO BEGIN CUPPING. THE CONTACT WAS ADVISED BY THE DEALER NOT TO DRIVE THE VEHICLE UNTIL THE BALL JOINTS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
Oct 11, 2007
I NOTICED A HANDLING PROBLEM ON MY 1999 FORD EXPEDITION. INSPECTION REVEALED BROKEN SWAY BAR LINKS ON BOTH SIDES. I READ ABOUT THE RECALLS PERTAINING TO THIS PROBLEM STATING FORD ACKNOWLEDGED THE PROBLEM AND WOULD REPLACE THE ORIGINAL LINKS WITH A STRONGER LINK. I JUST HAD MY VEHICLE SERVICED AT BUTTERFIELD FORD IN SANDY, UTAH AND POINTED OUT THIS PROBLEM. THEY STATED THEY WERE NOT UNDER ANY OBLIGATION TO REPLACE THE LINKS. IRONICALLY, THEY DID NOT EVEN ASK ME IF I WANTED THEM REPLACED AND THEY RELEASED MY VEHICLE WITHOUT REPLACING THEM. I HAVE NEVER HAD THIS VEHICLE OFF ROAD NOR HAS IT EVER HIT A CURB, CHUCKHOLE, BUMP ETC. WITH ANY ABNORMAL FORCE. THESE LINKS ARE CLEARLY DEFECTIVE AND SHOULD BE A RECALL ITEM, IF THEY ARE NOT. *NM
Sep 16, 2005
VEHICLE EXPERIENCES CONTINUED PROBLEMS WITH SUSPENSION STABILITY AND CONTROL, SEVERAL REPLACEMENTS OF SUSPENSION/STEERING COMPONENTS...TIE ROD/S BENT/BROKEN CAUSING TO LOSE CONTROL AT LOW SPEED (THANK GOD I WASN''T GOING FASTER AT THE TIME) WHEELS FLOPPED ON ITS SIDES CONTINUED 4 WHEEL ALIGNMENT AND REPLACEMENT OF SEVERAL FRONT END, ARMS, JOINTS, TIE RODS, FRONT END REPAIRS COSTING $2000... PLUS...VEHICLE SWAYS ALL OVER THE ROAD AND PULLS RIGHT AND THEN PULLS LEFT WITH A LOT OF PLAY IN STEERING WHEEL AFTER SEVERAL 4/WHEEL ALIGNMENTS. I HAVE HAD THE VEHICLE INTO COURTESY FORD MATTYDALE NY SEVERAL TIMES NOW TO FIX FRONT END. NOW GOOD YEAR TELLS ME THEY FELL THE TIE RODS NEED TO BE REPLACED AGAIN??? PROBLEMS \ THIS IS A VERY DANGEROUS SITUATION AND SHOULD BE DEFINITELY A RECALL ON THE FORD EXPIDITIONS. FURTHERMORE, ALL WHEEL DRIVE / 4 WHEEL DRIVE OFTEN IS LOCKED INTO 4 WHEEL WILL NOT COME OUT OF 4 WHEEL DRIVE. ***ALSO, DIGITAL DASH SHORT OR LOSS OF USE LIGHTS ON DASH GOING OUT INCLUDING ODOMETER OFTEN GO OUT AND THE TURN BACK ON I HAVE SEEN SEVERAL COMPLAINTS REGARDING ALL OF THE ABOVE...FOR THE 99 FORD EXPEDITIONS. *** THE BRAKE PEDAL ALSO LOCKS UP IF/WHEN THE TIRE SPIN OR ENGINE REVS UP YOU TRY TO APPLY THE BREAKS HOWEVER, THE BREAK PEDAL WILL NOT MOVE IT'S LOCKED AND WILL NOT MOVE UNLIT TIRES STOP SPINNING OR ENG. STOPS REVVING...ANTI-LOCK PROBLEM???
Jun 19, 2005
+ 49 more complaints for this component
SERVICE BRAKES, HYDRAULIC
40 complaints
TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 1999 FORD EXPLORER SPORT AND APPLYING HIS BRAKES AT 10 MPH OR LESS THE ABS KICKED IN. THE BRAKE PEDAL LOST RESISTANCE WHEN APPLYING PRESSURE. THE CONTACT STATED THAT HE CAN FEEL THE PEDAL GOING STRAIGHT TO THE FLOOR. THIS HAPPENS ON A DAILY BASIS, AND SOMETIMES THIS HAPPENS WHEN DRIVING 30 MPH OR MORE. THE CONTACT STATED THAT HIS ABS LIGHT TURNED ON 2 DAYS AGO AND IS STILL ON AND WILL NOT TURN OFF. *JB
Jan 17, 2007
99 FORD EXPLORER, 1. NO BRAKES, 2. BRAKE LINE WORE THROUGH DOWN BY THE METAL POWER STEERING PUMP PIPES. 3 HAD IT TOWED TO THE GARAGE. *NM
Nov 18, 2006
BRAKE FLUID LEVEL DROP IN RESERVOIR CORRESPONDING TO BRAKE PAD WEAR, WILL RESULT IN AIR ENTERING BRAKE SYSTEM AND RESULTING IN LOSS OF BRAKE PEDAL EFFICIENCY, PRIOR TO FLUID LEVEL IN RESERVOIR REACHING THE MIN. LEVEL WHEN VEHICLE IS ON LEVEL GROUND. FLUID WAS FLUSHED/BLED BUT ANTI-LOCK LIGHT REMAINS ON AND BRAKE EFFICIENCY IS NOTICEABLY DETERIORATED. *JB
May 03, 2006
1998 FORD EXPLORER BRAKES FAILED WHEN TRYING TO APPLY IN TRAFFIC. *TS THE CONSUMER WAS INFORMED THE BRAKE LINE WAS CORRODED. THE MECHANIC STATED THE BRAKE LINE WAS NOT MADE WITH THE PROPER MATERIALS. *JB
Dec 22, 2005
DT: THE CONTACT STATED WHILE DRIVING VEHICLE CAUGHT ON FIRE. THE FIRE STARTED IN THE BRAKE RESERVOIR. THE DRIVER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD BEFORE IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DEEMED A TOTAL LOSS. NO POLICE OR FIRE DEPARTMENT WAS CONTACTED. *AK
Dec 12, 2005
+ 35 more complaints for this component
EXTERIOR LIGHTING
30 complaints
THERE WERE SMOKE FROM STEERING COLUMN. TO BE EXACT, FROM "HAZARDS BUTTON" ON TOP OF STEERING COLUMN BEHIND STEERING. IT HAPPENED SEVERAL TIMES BUT ONLY FEW SECONDS AND STOP. MY GARAGE MECHANIC CHANGED ASSEMBLY WITH "TURN SIGNAL WIPER SWITCH" AND I THINK FIXED IT. IT IS SCARY SINCE IT HAPPENED WHILE DRIVING HIGH SPEED. *TR
Feb 11, 2010
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SMOKE WHEN THE TURN SIGNALS WERE UTILIZED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MULTI-FUNCTION SWITCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V072000 AND WAS ABLE TO HAVE THE MULTI-FUNCTION SWITCH REPLACED AGAIN AT THE MANUFACTURER'S EXPENSE. THE FAILURE RECURRED A THIRD TIME, BUT THE MANUFACTURER REFUSED TO ASSUME LIABILITY SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 93,113.
Jul 21, 2009
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, THE HEADLIGHTS FAILED FOR TEN SECONDS BEFORE RETURNING TO NORMAL. THE CONTACT NOTIFIED THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 110,493. UPDATED 02-25-08 *BF UPDATED *JB
Jan 28, 2008
DT*: THE CONTACT STATED INTERMITTENTLY, THE LEFT TURN SIGNAL DEACTIVATED ON ITS OWN AND SMOKE CAME OUT OF THE HAZARD LIGHT SWITCH AREA. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. UPDATED 11/09/06. *JB
Sep 15, 2006
WHILE STOPPED IN TRAFFIC, TURNED ON LEFT TURN SIGNAL, THE SIGNAL BLINKED 3 TIMES THEN SMOKE CAME FROM THE EMERGENCY BLINKER SWITCH ON THE STEERING COLUMN AND THE TURN SIGNAL BECAME A STEADY LIGHT. I PLACED THE TURN SIGNAL SWITCH IN THE OFF POSITION AND TURNED IT BACK ON, SAME THING HAPPENED. HOWEVER, IF I TURN ON THE TURN SIGNAL WHILE THE CAR IS MOVING, THIS DOES NOT HAPPEN. THIS SITUATION HAPPENED 3 TIMES THIS DAY AND HAS NOT REPEATED. MY HUSBAND CHECKED THE CAR LATER IN THE DAY AND WAS NOT ABLE TO GET THIS TO REPEAT. *JB
Jun 07, 2006
+ 25 more complaints for this component
STEERING
25 complaints
THE GEARSHIFT ON THE COLUMN IS LOOSE AND DOES NOT LINE UP PROPERLY WITH THE GEAR INDICATOR. WHEN ITS IN PARK IT STILL DRIFTS FORWARD UNLESS THE GEAR SHIFT IS PUSHED UP PASS PARK. THIS IS A SAFETY HAZARD WHICH I WAS TOLD THIS PROBLEM HAS EXISTED FOR SOME TIME IN THESE YEAR FORD EXPLORERS.
Nov 21, 2017
SON WAS DRIVING TO SCHOOL. MANEUVERED TO AVOID CONTACT WITH A DEER AND HE LOST CONTROL. TIRE BURST AND FRONT END COLLAPSED. HE DIDN'T MAKE CONTACT WITH ANY OBJECT. CALLED TRIPLE A TO HAVE VEHICLE TOWED. TOW DRIVER IMMEDIATELY NOTICED AFTER PLACING VEHICLE ON HIS TRUCK THAT PART OF THE INNER OPERATIONS OF THE INTERMEDIATE STEERING CONTROL ARM ON ONE SIDE HAD CORRODED AND BROKE. HE STATED THAT THIS IS WHY OUR SON WAS NOT ABLE TO CONTROL THE VEHICLE. HE SUGGESTED FOR US TO CALL THE MAKER OF THE VEHICLE AND SEE IF THE PART IS ON RECALL AND TO TAKE PICTURES BECAUSE THIS WAS A COMPONENT OF THE VEHICLE THAT SHOULDN'T HAVE GONE BAD. THE STEERING AND BRAKES WERE COMPLETELY SEVERED WHEN THIS PART OF THE STEERING CORRODED AND SNAPPED UPON A SIMPLE MANUEVER. WE HAVE NOT HAD THE VEHICLE REPAIRED BECAUSE WE HAVE BEEN ADVISED THAT THIS IS A PRODUCT LIABILITY SITUATION BY AN ATTORNEY. OUR SON WAS NOT INJURED. AND ALL OF THE DAMAGE IS UNDERNEATH THE VEHICLE. THIS IN OUR OPINION IS A VERY SERIOUS SAFETY ISSUE. IF HE HAD BEEN GOING ANY FASTER ON THE MAIN HIGHWAY THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT BECAUSE OF THIS CORROSION OF THE INNER AREA OF THIS PART OF THE STEERING MECHANISM. *TR
Apr 25, 2010
SMOKE COMING FROM STEERING COLUMN WHILE DRIVING ON FREEWAY,ALSO WHEN SIGNAL IS ACTIVATED . THIS IS THE FOURTH TIME. HAVE NOT SEEN ANY RECALLS OF THIS MATTER. *TR
Aug 20, 2009
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 45 MPH, THE VEHICLE VEERED INTO THE LEFT LANE THEN THE VEHICLE ROLLED OVER. THE ROAD CONDITIONS WERE WET. THE TOW TRUCK TOWED THE VEHICLE HOME BECAUSE THE CRASH DESTROYED THE VEHICLE. AS OF DECEMBER 5, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE WAS A PREVIOUS ROLL OVER CRASH HOWEVER, THE VEHICLE HAD BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Dec 05, 2007
THE STEERING RATIO IS MUCH TOO QUICK ON MY 1999 FORD EXPLORER. OTHER OWNERS OF THIS VEHICLE HAVE VOICED THE SAME CONCERN TO ME. IE: ON THE THE HIWAY JUST A VERY SLIGHT MOVEMENT IN THE STEERING WHEEL TRANSLATES INTO A LURCH OF THE VEHICLE IN THAT DIRECTION. VERY DANGEROUS! *TR
Sep 13, 2007
+ 20 more complaints for this component
LATCHES/LOCKS/LINKAGES
25 complaints
THE PASSENGER DOOR WILL NOT UNLOCK, YOU HEAR THE CLICKING AS THE OTHER DOORS UNLOCK, BUT IT WILL NOT UNLOCK. AS WITH THE OTHER COMPLAINTS I HAVE SEEN REGARDING THIS ISSUE, I TOO AM CONCERNED IF THERE WAS AN ACCIDENT AND THE PERSON IN THE PASSENGER SIDE IS UNABLE TO GET OUT OF THE CAR. *TR
Mar 26, 2012
FRONT PASSENGER DOOR CANNOT OPEN, INTERIOR AND EXTERIOR HANDLES DO NOT RELEASE LATCH. PASSENGER IS TRAPPED IN VEHICLE. THE POWER (SOLENOID) AND MANUAL (KEY) LOCKING MECHANISM ACTIVATES/WORKS, BUT DOES NOT ALLOW DOOR TO BE OPENED. *TR
Sep 14, 2010
1999 FORD EXPLORER - THE DOORS LOCK BECOME STUCK - NEITHER OPENING WITH THE KEY MANUALLY, KEY CODE, OR REMOTE FROM THE INSIDE OR THE OUTSIDE. THE DRIVERS SIDE DOOR AND THE DOOR IN THE BACK ON THE DRIVERS SIDE JUST STOPPED WORKING THE DOOR IN THE REAR ON THE PASSENGER SIDE OPENS FROM THE OUTSIDE; THE DRIVERS SIDE DOOR DOES NOT OPEN AT ALL. IN ATTEMPT TO FREE MYSELF FROM THE CAR I BROKE THE INTERNAL DOOR HANDLE. THIS IS A COMMON COMPLAINT AND IT IS UNSAFE AND EXPENSIVE FOR THE OWNERS TO FIX. PLEASE REFERENCE THIS WEBSITE TO SEE THE NUMEROUS OTHER FORD CONSUMERS THAT ARE EFFECTED BY THIS PROBLEM JUST ON THIS ONE FORUM THERE ARE MORE FORUMS THAN THIS FOR ALMOST ALL THE FORD MODELS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/1998/ACCESSORIES-INTERIOR/DRIVERS_DOOR_WONT_UNLOCK.SHTML. *TR
Nov 23, 2009
1999 FORD EXPLORER DRIVERS DOOR LOCK/LATCH WILL NOT OPEN. BROKEN SPRING FOUND INSIDE DOOR, NOT FIXED, EXPENSIVE TO FIX. DEATHTRAP FOR TRAPPED DRIVERS IN ACCIDENT, VERY INCONVENIENT FEELING TRAPPED INSIDE DUE TO FAULTY DOOR LATCH/LOCK. NOT SAFE, ESPECIALLY WITH ALREADY RECALL OF INSTANT FIRE AT ANYTIME DUE TO RECALL OF CRUISE CONTROL. *TR
Jan 06, 2009
THE DRIVER SIDE DOOR LOCK HAS STOPPED WORKING. THE DOOR WILL NOT LOCK AT ALL AT THIS POINT. I HOPE TO GOD THAT NO ONE STEALS MY CAR! ONE OCCASION IT DECIDED TO WORK AND IF I DIDN'T HAVE KEYLESS ENTRY, MY KIDS WOULD HAVE BEEN LOCKED IN THE CAR WITH THE CAR RUNNING. I HAVE NOT ATTEMPTED TO HAVE IT FIX. THIS IS A HUGE PROBLEM, ALONG WITH ALL THE OTHER PROBLEMS THAT I AM HAVING. *TR
May 28, 2008
+ 20 more complaints for this component
FUEL SYSTEM, GASOLINE
23 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO OBSERVED A FUEL LEAK UNDER THE VEHICLE. THE FAILURE OCCURRED FREQUENTLY AS SHE REFUELED THE VEHICLE DAILY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Aug 08, 2014
1999 FORD EXPLORER. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS THAT WERE DONE ON HIS VEHICLE. *TGW RECALL # 06E056000. *JB
Jul 20, 2010
FIRE STARTED FROM CAR TO OUR HOUSE. CAUSED MAJOR DAMAGE TO OUR HOUSE AND ALMOST KILLED OUR CAT. *TR
May 01, 2007
WHILE DRIVING AT APPROXIMATELY 35 MILES PER HOUR, MY 1999 FORD EXPLORER LOST ALL POWER. MY FOOT WAS ON THE ACCELERATOR AND I WAS TRAVELING AT A CONSTANT SPEED. IT WAS VERY, VERY SCARY AND I WAS LUCKY TO STEER THE CAR INTO A TURNING LANE PRIOR TO THE VEHICLE LOSING ALL MOMENTUM AND COMING TO A COMPLETE STOP. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT THE PROBLEM MIGHT BE THE FUEL PUMP, BUT THEY DIDN'T SEEM TOO SURE ABOUT IT, WHICH WORRIED ME TO THE POINT THAT I HAVE DECIDED NOT TO HAVE IT REPAIRED AT THIS TIME. I AM NOW AFRAID TO DRIVE MY CAR IN THE EVENT THAT THIS COULD HAPPEN AGAIN! *NM
May 22, 2006
THE INTERIOR OF THE FUEL TANK DEVELOPED RUST, CAUSING THE VEHICLE TO STALL MULTIPLE TIMES ON THE ROAD. TAKEN TO SHOP FOR A NEW REPLACEMENT FUEL TANK.*AK *TC
Mar 08, 2005
+ 18 more complaints for this component
SEAT BELTS
19 complaints
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED WHEN HE WAS PARKED THE DRIVERS SIDE SEAT BELT DOES NOT RELEASE TO ITS CAPACITY AND WHEN IT DOES IT DID NOT LOCK IN PLACE. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,800.
Nov 19, 2010
DRIVER'S SIDE SEAT BELTS BROKE. *AK
Jan 20, 2004
CONSUMER HAD ALREADY FIXED RECALL 03V280000. ORIGINAL INVOICE WAS SENT TO THE MANUFACTURER IN MARCH 2003, BUT WAS STILL WAITING FOR THE REIMBURSEMENT. *AK
Nov 07, 2003
THE VEHICLE SLID ON BLACK ICE AND THE CONSUMER LOST CONTROL OF THE VEHICLE. THIS CAUSED A COLLISION WITH ANOTHER VEHICLE AND THE VEHICLE ROLLED OVER TWO TIMES. THE DRIVER'S SEAT BELT CAME UNBUCKLED AND CAUSED THE DRIVER TO BE THROWN FROM THE SEAT. NLM
Mar 24, 2003
NAR 2/10/2003. THE CONSUMER INFORMED THE DEALER SHE WAS HAVING PROBLEMS WITH THE REAR SEAT BELT EVEN THOUGH IT WAS NOT USED THAT FREQUENTLY. THE CONSUMER WAS THEN TOLD THE SEAT BELT COULD NOT BE FIXED UNDER WARRANTY. *JB
Jan 15, 2003
+ 14 more complaints for this component
UNKNOWN OR OTHER
18 complaints
MY VIN WAS GOOD YESTERDAY, IT IS NOT IN YOUR OR FORD'S, COMPUTER TODAY...PROBABLY BECAUSE RECALLS FOR EXTREMELY DANGEROUS VEHICLES, SUCH AS THIS ONE, ARE VOLUNTARY AND TO BE ENFORCED BY THE CONSUMER AT THE CONSUMER'S EXPENSE. YESTERDAY, THE FORD RECALL NOTICE ON MY VIN SHOWED THAT MY VEHICLE WAS TO BE REPAIRED BY MY FORD DEALER ONLY IF FORD INTENDED TO CONTINUE TO MANUFACTURE PARTS AS WELL AS PROVIDE THE PARTS AND SERVICE ...IF FORD WAS NOT WILLING TO PROVIDE THEM THEY HAD TH OPTION OF PURCHASING THE AUTOMOBILE BACK. YESTERDAY, I POINTED OUT THAT FORD NEVER PROVIDED THE CORRECT PART, THEY INSTEAD RECALLED FOR THE WRONG PART.(THE VEHICLE HAS BEEN REPORTED TO EXPLODE AND BURN WHILE SAFELY PARKED IN THE GARAGE OR DRIVEWAY) THE PART WHICH IS ACTUALLY DEFECTIVE IS THE DESIGN OF THE ENTIRE SERIES OF VEHICLES WHICH FORD NO LONGER PROVIDES PARTS FOR ONLY WAIVERS OF LIABILITY. WHAT IS ACTUALLY WRONG WITH THE DESIGN IS THAT THE FUEL SYSTEM IS CONSTANTLY MAINTAINED UNDER PRESSURE BY THE FUEL PUMP, REGARDLESS IF THE VEHICLE IS RUNNING OR NOT. (MY CRIPPLED VEHICLE IS CURRENTLY IN MY DRIVEWAY WITH NO FUEL IN IT'S TANK AND THE BATTERY TERMINAL DISCONNECTED.) I BELIEVE THIS INVOLVES ALL FORD VEHICLES OF THIS CHASSIS THAT WERE SUPPOSEDLY REDESIGNED, AT US GOVERNMENT EXPENSE, FOR E10 FUEL AND WERE NOT DESIGNED BY A FACTORY TEAM FOR PROFESSIONAL ALCOHOL FUEL RACING. DANGEROUS CONDITION: ALL AND ANY SERIES OF VEHICLES OF THIS DESIGN WILL EVENTUALLY SPRING A LEAK, REGARDLESS OF WHO IS AT FAULT AND WITH NO WAY OF STEMMING FUEL FLOW IT WILL PUMP THE ENTIRE CONTENTS OF THE FUEL TANK UNDER THE DRIVERS/PASSENGERS SEAT. THIS DESIGN CONDITION IS SO DANGEROUS THAT SUCH DESIGNS ARE CONSIDERED DANGEROUS IN ALCOHOL FUEL RACING; WITH NO WAY OF STEMMING THE FUEL SYSTEM POWER AND/OR THE FUEL FLOW THE VEHICLE WOULD NOT BE ALLOWED ON ANY RACE TRACK OR GARAGE TO WHICH I AM AWARE.
Jul 13, 2019
FOR YEARS NOW, THE VEHICLE WILL STALL WHILE DRIVING. IT CAN HAPPEN IN TOWN OR ON HIGHWAYS. AT TIMES IT WILL START RIGHT BACK UP AND IS DRIVABLE. OTHER TIMES IT NEEDS TO SIT FOR 15-20 MINUTES BEFORE BEING ABLE TO START AND DRIVE THE VEHICLE, ALTHOUGH SOMETIMES IT WILL START AFTER A SHORT TIME, BUT SPUTTER AND STALL AGAIN WHEN PUTTING THE VEHICLE IN DRIVE. THIS STARTED HAPPENING ABOUT 10-YEARS AGO, AND ALL THE LIKELY CAUSES HAVE BEEN CHECKED OR FIXED (I.E FUEL FILTER REPLACED). IT SEEMS TO USUALLY, IF NOT ALWAYS, HAPPEN DURING SPRING/SUMMER MONTHS WHEN IT IS WARM. NO MECHANIC, INCLUDING AT FORD DEALERSHIPS HAVE BEEN ABLE TO IDENTIFY ANY PROBLEMS. IT IS DEFINITELY A SAFETY ISSUE AS IT WILL STALL ON BUSY INTERSTATES AT SPEED LIMITS. THIE DATE AND INFO I USED FOR THIS POSTS WAS SIMPLY THE MOST CURRENT EVENT, BUT THE SAME EVENTS HAVE BEEN HAPPENING CONSISTENTLY FOR MANY YEARS.
Jul 08, 2018
ALL THE DOORS I HAVE BEEN HAVING PROBLEMS WITH, I HAD TO REPLACE THE FRONT DOOR KNOBS HOWEVER I KEEP HAVING PROBLEMS WITH DOOR NOT OPENING FROM THE INSIDE OR OUTSIDE. MY TWO BACK DOORS DO NOT OPEN INSIDE OR OUTSIDE AT ALL. SOMETIMES IT WORKS BUT THE MAJORITY OF THE TIME IT DOES NOT AND RIGHT NOW IT DOES NOT OPEN AT ALL. IF THERE IS AN ACCIDENT HOW ARE WE SUPPOSE TO GET OUT.
Mar 04, 2016
CONSUMER REQUESTING INFORMATION ON ANY RECALL ON THE 19999 FORD EXPLORER XLT. *TS *NM
Nov 29, 2005
THE APPARATUS THAT HOLDS MY SPARE TIRE IN PLACE, BENEATH MY 1999 FORD EXPLORER SLS BROKE WHILE I WAS DRIVING. THIS CAUSED THE SPARE TIRE TO FALL OUT FROM UNDER MY SUV,ONTO THE ROAD. THANKFULLY, I WASN'T ON A BUSY 65 MPH HIGHWAY WHEN IT HAPPENED. OTHERWISE, A SERIOUS ACCIDENT INVOLVING VEHICLES BEHIND ME, COULD HAVE OCCURRED. *NM
Oct 11, 2005
+ 13 more complaints for this component
EQUIPMENT
14 complaints
NOISE ON THE DRIVER'S SIDE OF CAR WAS SLIGHT UPON PURCHASE. SECOND DAY I RETURNED TO DEALER. DEALER REFUSED TO TAKE THE CAR BACK.. DEALER TOLD ME TO TAKE THE CAR TO THEIR REPAIR SHOP. REPAIR COMPANY STATED IT WAS AIR CONDITIONER AND TO UNHOOK AIR-CONDITIONER. I REFUSED. LATER THE TIRE BLEW OUT AND I REPLACED THE TIRE. A FEW MONTHS LATER THE SHIFTING OF THE CAT INTO PARK AND REVERSE BEGAN TO BECOME DIFFICULT. I ENDED UP STRANDED ON THE HIGHWAY. THE CAR HAD A GAS TANK PROBLEM AS WELL; AS IF THE CAR MAY HAVE BEEN IN AN ACCIDENT. I AM HAVING THE DMV CHECK INTO THIS MATTER AS THE CAR HAD TO BE TOWED AND THE COMPANY STILL WANTS AN UNREASONABLE AMOUNT TO BE PAID TO THEM, WHILE OTHER DEALERS STATE IT WAS ONLY WORTH $1,000 AND ON "ITS LAST LEG". I PURCHASED THE CAR LAST FEBRUARY FOR $5,000. *TR
Apr 19, 2009
I OWN TWO FORDS; A 1999 RANGER XLT EXT. CAB AND A 1999 EXPLORER - EDDIE BAUER. BOTH ARE EQUIPPED WITH A CD/CASSETTE/AM-FM RADIO COMBINATION. THE DISPLAY LIGHTS ON BOTH RADIOS UNITS DO NOT WORK. THE INTERNET IS FULL OF OTHER OWNERS WITH THE SAME COMPLAINT. MY MECHANIC SAID IT WAS A MANUFACTURER DEFECT. I CALLED A FORD DEALER AND WAS TOLD THAT WHEN THESE UNITS WERE PRODUCED, THE DEFECT EXISTED. IT IS IN THE WAY THE WIRING WAS SOLDERED IN. WHY HAS THIS NOT BEEN RECALLED? FORD WILL FIX IT FOR 400.00!! THEY SHOULD HAVE NEVER SOLD THIS ITEM AS AN OPTION AND CERTAINLY SHOULD BE HELD ACCOUNTABLE. STRICT LIABILITY! THEY KNEW THE PROBLEM EXISTED YET CONTINUED TO INSTALL THESE DEFECTIVE UNITS. *JB
Dec 13, 2005
MY VEHICLES' OEM RADIO DISPLAY HAS SHORTED OUT AFTER ONLY 4 YEARS OF LIGHT USE. I KNOW THIS HAS BEEN AN ONGOING PROBLEM WITH THE PARTICULAR RADIOS IN 1997-2001 MODELS OF THE EXPLORER. THE UNIT ALSO HEATS CD'S TO HIGH TEMPERATURES, MAKING ME THINK THAT IT EITHER WILL CATCH THE VEHICLE ON FIRE, OR MELT A CD. I HAVE TRIED CONTACTING MY DEALER FOR A SOLUTION, FORD FOR A SOLUTION, AND EVEN PIONEER ELECTRONICS, THE MANUFACTURER OF THE UNIT FOR A SOLUTION. NONE OF THESE ENTITIES WERE ABLE TO FIND AN ACCEPTABLE SOLUTION TO THE PROBLEM. THEY ALL STATED IT WAS THE OTHER'S ISSUE. I AM ACTUALLY CONSIDERING A CLASS-ACTION LAWSUIT AGAINST FORD REGARDING THIS ISSUE. *LA
Jan 08, 2004
THE RADIO DISPLAY HAS GONE OUT ON MY 1999 FORD EXPLORER MACH STEREO SYSTEM. (IT'S BEEN OUT FOR ABOUT A YEAR.) THE RADIO STILL PLAYS BUT THE DISPLAY IS UNREADABLE. THIS IS A KNOWN ISSUE AND VERY COMMON PROBLEM THAT HAS BEEN REPORTED AT THE INTERNET NEWSGROUP REC.AUTOS.MAKERS.FORD.EXPLORER. FORD CLAIMS THE FIX IS REPLACING THE RADIO AT A COST OF $600. THE RADIO WORKS FINE EXCEPT FOR THE DISPLAY THEREFORE AN ENTIRE RADIO REPLACEMENT AT $600 IS NEEDLESS AND WASTEFUL. AS A KNOWN DEFECT, SHOULDN'T THIS BE COVERED ABOVE AND BEYOND THE WARRANTY PERIOD? *LA
Oct 19, 2003
CD PLAYER FAILED AND WAS REPLACED. *SLC
Jul 10, 2002
+ 9 more complaints for this component
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
7 complaints
1999 FORD EXPLORER WITH RECALL PARTS NOT AVAILABLE. CONSUMER STATES THAT THE DEALER TOLD HIM THE RECALL PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY 2008. DEALER DID NOT DISCONNECT THE CRUISE CONTROL AND TOLD THE CONSUMER IT WAS NOT A BIG DEAL. *KB THE CONSUMER HAD SOME BRAKE WORK DONE AND HE SOON DISCOVERED THE CALIPER MOUNTING BRACKET BOLTS WERE LOOSE AND ONE OF THE BOLTS WAS MISSING. *JB
Nov 07, 2007
WHILE DRIVING APPROXIMATELY 80 MPH ACCELERATION PEDAL WAS LET GO BUT SPEED DID NOT DECREASE. CONSUMER THEN APPLIED BRAKES BUT HAD NO EFFECT. HE TRIED TO APPLY THE BRAKES AGAIN WHICH SLOWED VEHICLE DOWN. ACCIDENTS WERE AVOIDED WHILE PULLING TO SHOULDER OF ROAD. *AK
Mar 16, 2005
MOVING APPROX 5MPH IN PARKING LOT - TRUCK STARTED TO STALL - PRESSED ACCELERATOR - THROTTLE ENGAGED FULL OPEN - RUNNING INTO TRUCK IN FRONT OF US. HAD TO PUT VEHICLE IN NEUTRAL & TURN OFF ENGINE TO STOP FORWARD MOTION. BRAKES WOULD NOT HOLD. *AK
Jun 16, 2001
WHILE DRIVING ABOUT 15 MPH TOUCHED GAS PEDAL AND VEHICLE ACCELERATED ON ITS OWN, AND PEDAL WENT TO FLOOR, WHERE CONSUMER PRESSED BRAKES PEDAL TO STOP, BUT DID NOT STOP UNTIL TURNED OFF IGNITION SWITCH. *AK THE VEHILCLE ACCELERATED ON ITS OWN THREE TIMES. *YH
Jan 10, 2001
SPEED CONTROL CABLE WAS REPLACED FOR RECALL 99V062000/ MANUFACTURER'S 99S09. AFTER VEHICLE CAME FROM DEALER ABS LIGHT CAME ON & STAYED ON. ABS LIGHT DIDN'T COME ON UNTIL SPEED CONTROL CABLE WAS REPLACED.*AK
Oct 30, 2000
+ 2 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS
7 complaints
WIRING HARNESS MALFUNCTIONED, CAUSING SRS SENSOR LIGHTS TO STAY ON.*AK *PH
Dec 10, 2003
CONSUMER STATED WHILE TRAVELING DASH INDICATOR PANEL AIR BAG INDICATOR WOULD FLASH THROUGHOUT TRAVEL. DEALER HAD BEEN CONTACTED. *AK
Sep 24, 2003
BYPASS WIRING HARNESS FOR PASSENGER SIDE AIRBAG FAILURE 1999 FORD EXPLORER SPORT. *AK
Aug 04, 2003
MY AIR BAG MALFUNCTION LIGHT CAME ON AND UPON A FORD CERTIFIED DIAGNOSTIC I WAS TOLD THERE WAS A SHORT IN THE SYSTEM THAT CONTROLS THE DEPLOYMENT OF THE AIR BAGS. IN THIS CASE, THE AIR BAGS WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT. IT WAS CALLED A DEFECTIVE OVERLAY HARNESS THAT CONTROLS THE VOLTAGE OF THE SYSTEM. *JB
Mar 17, 2003
THE STEERING COLUMN STARTED SMOKING AS I USED THE BLINKER. THE LOCAL FORD SERVICE SAYS THAT THE "CLOCK SPRING" IN THE AIR BAG CAUGHT FIRE AND DAMAGED THE STEERING COLUMN AND POSSIBLY THE AIR BAG. THIS IS NOT COVERED UNDER WARRANTY AS IT IS A SAFTY DEVICE.
Feb 05, 2002
+ 2 more complaints for this component
SUSPENSION,TIRES
6 complaints
WHEN ROADS WERE WET VEHICLE STARTED TO FISHTAIL. CONSUMER HAD AN ACCIDENT WHILE DRIVING 65-70MPH IN RAIN. VEHICLE STARTED TO FISHTAIL, SPUN 180' WENT DOWN AN EMBANKMENT THEN HIT A TREE. CONSUMER COULD NOT CONTROL VEHICLE. VEHICLE WAS TOTALLED. ON DECEMBER 15, 2000 CONSUMER HAD A SIMILAR ACCIDENT, ROAD WAS WET, HIT A PATCH OF SLUSHY SNOW, VEHICLE WENT INTO TAILSPIN, AND ROLLED OVER, DAMAGE WAS AROUND $ 4500. *AK TIRES WERE FIRESTONE WILDERNESS, P235/70R16. *SLC
Apr 10, 2001
THE FIRESTONE WILDERNESS AT (P235/75R15-105S) TIRES ARE CONTINUALLY IN NEED OF AIR, ONCE OR TWICE A WEEK, THE FRONT END SUSPENSION WAS OUT OF ALIGNMENT CAUSING THE TIRES TO WEAR UNEVENLY. *MJS
Mar 23, 2001
THE LEFT SIDE FRONT TIRE HAVE BEEN REPLACED 3 TIMES DUE TO EXCESSIVE WEAR, THE RIGHT SIDE FRONT TIRE HAS BEEN REPLACED ONCE DUE TO EXCESSIVE WEAR, THE VEHICLE HAS BEEN ALIGNED MANY TIMES TO CORRECT THE PROBLEM, HOWEVER THE TIRES STILL CONTINUE THE WEAR PATTERN, NO NAME OR SIZE OF TIRE WAS GIVEN, THE PROBLEM COULD BE THE TIRES OR THE SUSPENSION. *SLC
Nov 22, 2000
THE LEFT SIDE FRONT TIRE HAVE BEEN REPLACED 3 TIMES DUE TO EXCESSIVE WEAR, THE RIGHT SIDE FRONT TIRE HAS BEEN REPLACED ONCE DUE TO EXCESSIVE WEAR, THE VEHICLE HAS BEEN ALIGNED MANY TIMES TO CORRECT THE PROBLEM, HOWEVER THE TIRES STILL CONTINUE THE WEAR PATTERN, NO NAME OR SIZE OF TIRE WAS GIVEN, THE PROBLEM COULD BE THE TIRES OR THE SUSPENSION. *SLC
Nov 22, 2000
THE FIRESTONE TIRES ON THE VEHICLE WERE REPLACED DUE TO RECALL, PRIOR TO RECALL REPLACEMENT THE VEHICLE EXPERIENCED PROBLEMS WITH ROAD HANDLING AND FRONT END ALIGNMENT,AFTER TIRE REPLACEMENT THE VEHICLE STILL HAD TROUBLE WITH THE FRONT END ALIGNMENTS, CONSUMER IS CONCERNED THAT THE PROBLEMS ARE NOT JUST RELATED TO THE TIRES BUT THE FRONT END SUSPENSION AS WELL. *MJS
Sep 19, 2000
+ 1 more complaint for this component
EXTERIOR LIGHTING,VISIBILITY
6 complaints
WINSHIELD WIPERS SOMETIMES GO ON WHEN TURN SIGNAL IS USED. THIS IS DISTRACTING AND COULD POTENTIALLY CAUSE AN ACCIDENT. *AK
Mar 21, 2000
THE WINDSHIELD WIPERS COME ON WITHOUT MANUAL OPRERATION OR WHEN THE SIGNAL LIGHTS ARE OPERATED. PLEASE GIVE ANY FURTHER DETAILS. *AK
Oct 29, 1999
WINDSHIELD WIPERS COME ON WHEN IN ON/OFF POSITION, AND WHEN USING THE TURN SIGNALS. THEY DON'T ACTIVATE WHEN TURNED ON, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Sep 29, 1999
WHILE DRIVING WINDSHIELD WIPERS ARE INADVERTENTLY WORKING.THIS ALSO HAPPENS WHEN TRYING TO USE TURN SIGNALS. *AK
Sep 20, 1999
WHILE DRIVING VEHICLE & NO RAIN, WINDSHIEL WIPERS CAME ON FOR NO REASON. WHEN THEY ARE IN USE, THEY WOULD FAIL TO WORK AT HIGH OR INTERMITTENT. THE TURN SIGNAL IS ERRATIC. BEEN TO DEALER & MECHANIC REPAIRED PROBLEM. SINCE THEN, PROBLEM WITH WIPERS HAVE REAPPEARED. THE PARTS ARE ON BACK ORDER. *AK
Sep 20, 1999
+ 1 more complaint for this component
WHEELS
4 complaints
Was driving under 20mph on my way home about 5 minutes away no warning no sounds nothing warned us that our tire was going to fall off the drivers side while driving with other vehicles on the road behind us and in passing us all 5 studs that hold the lugnuts on so tire stays on but all 5 studs broke and tire just fell off thank god no one got hurt. Just caused a anxiety attack I was scared that bad and that's bad enough. Plus had to have it towed costing $60.00 less than 5 mins. Away to get it home now it's sitting on a Jack with scotches and now I have to hope I can get help with getting my son to elementary school. My only car not now.
Apr 25, 2022
WHILE REPLACING FIRESTONE TIRES RECALL INDEPENDENT TIRE CENTER NOTICED THREE OUT OF FOUR ALUMINUM WHEELS WERE OUT OF ROUND AND UNABLE TO BALANCE THE TIRES. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING WOULD BE DONE. PLEASE FILL FREE TO PROVIDE ANY FURTHER DETAILS. *K
Oct 26, 2000
WHEN PUTTING ON NEW TIRES CONSUMER NOTICED THAT WHEN WHEELS WERE WELDED THEY WAS NOT DOWN GRINDED SMOOTHLY. CONSUMER COULD SEE WHEELS MOVE SIDE TO SIDE. ALSO, WHEELS WERE VIBRATING VIOLENTLY . PLEASE PROVIDE FURTHER INFORMATION.*AK
Oct 24, 2000
RIM HAS A MANUFACTURER DEFECT THAT CAUSES AIR PRESSURE TO LOWER AFTER A LONG DRIVE, AND RIMS GETTING HOT. LEAK WOULD START AFTER PARKING DUE TO HEATED RIM. DEALER HAS BEEN CONTACTED.*AK
Oct 18, 2000
ELECTRICAL SYSTEM,VISIBILITY
4 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS AND THE WINDSHIELD WIPERS FAILED TO OPERATE DURING ACTIVATION. THE WINDSHIELD WIPERS WOULD OPERATE WHENEVER THE WINDSHIELD WASHER CONTROL DEVICE WAS ENGAGED. ALSO, THE WINDSHIELD WIPERS OPERATED WHEN MANUALLY TURNING THE CONTROL LEVER. ON NUMEROUS OCCASIONS, THE WINDSHIELD WIPERS ACTIVATED WHILE IN THE OFF MODE. IN ADDITION, THE HOOD SUPPORT ARM WOULD NOT REMAIN IN AN UPWARD POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. UPDATED 02/22/12*LJ THE CONSUMER STATED THE WIPERS WOULD ACTIVATE, WHEN THE DEFROSTER WAS ON. UPDATED 03/01/12
Jan 05, 2012
REAR WIPER STOPPED WORKING OCCASIONALLY. THE ODOMETER FAILED INTERMITTENTLY. NO REPAIRS HAVE BEEN MADE; CAN'T AFFORD TO AT THE PRESENT TIME. *NM
Feb 01, 2006
VEHICILE STARTED ON WITH IGNITION SWITCH. HIS GRANDSON WAS INSIDE OF VEHICLE, AND REAR BACK WINDOW CAME UP, AND GRANDSON STUCK HIS HEAD OUTSIDE OF THE WINDOW AND THE WINDOW CAME UP. OWNER CAME OUT JUST IN TIME TO RELEASE THE WINDOW.*AK THE DEALER REPLACED THE ELECTRIC START SYSTEM. THE MAIN PROBLEM WAS THE AUTOMATIC START SYSTEM WHICH STARTS SPONTANEOUSLY WITHOUT USING THE KEY PAD. THE VEHICLE STARTED SEVERAL TIMES WITHOUT NOTICE. *YH
Aug 22, 2000
CONSUMER UPSET BECAUSE THE RECALL (00S04) LETTER STATED THAT A FREE LOANER WOULD BE PROVIDED WHILE THE REPAIR OF THE JUMPER HARNESS INSTALLATION AND WIPER SWITCH WERE BEING DONE, UNFORTUNATELY THAT WAS NOT THE CASE AND THE DEALER STATED THAT "IF CONSUMER WANTED A LOANER CAR HE WOULD HAVE TO PAY THE DIFFERENCE BECAUSE FORD WILL ONLY REIMBURSE DEALER FOR $25.00 AND THEY CANNOT RENT A CAR FOR THAT AMOUNT".
Jun 13, 2000
STEERING,ELECTRICAL SYSTEM
4 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE PROCEEDING FROM A COMPLETE STOP AT 10 MPH SMOKE BEGAN EMANATING FROM THE STEERING COLUMN. A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL FOR A VERY BRIEF PERIOD OF TIME. HE CONTINUED VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE CURRENT MILEAGE WAS 175,000. UPDATED 12/08/09. *LJ UPDATED 12/10/09.*JB
Nov 03, 2009
WHILE DRIVING, SMOKE STARTED COMING FROM THE STEERING COLUMN INSIDE VEHICLE. CONTACTED FORD TO SEE IF PART OF RECALL TO SPEED SENSOR SWITCH. FORD MOTOR CO. STATES VEHICLE NOT PART OF RECALL, DID NOT RECOMMEND ANYTHING. NO RESPONSE TO STEERING COLUMN SMOKING OR SMELLING OF BURNING ELECTRICAL WIRES. *JB
May 25, 2006
VEHICLE WON"T START DUE TO FAILURE WITH IGNITION SYSTEM AND ANTI THEFT SYSTEM
Aug 15, 2000
CAR CRASHED STEERING DISABLED, IMMEDIATELY WENT INTO FLAMES. *AK
Apr 10, 2000
SERVICE BRAKES, HYDRAULIC,TIRES
4 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 25 MPH ON A SUNNY DAY HEARD AND FELT A BUMP. SHE OBSERVED FROM THE REARVIEW MIRROR THAT THERE WAS A TIRE IN THE ROAD AND REALIZED IT WAS THE EMERGENCY SPARE TIRE. THERE WAS A BROKEN BOLT FOUND WITH THE TIRE IN THE STREET. THE CONSUMER STATED THE BOLT, CABLE, AND SUSPENSION MECHANISM WAS APPARENTLY RUSTY AND WORN. THE NUMBER OF CYLINDERS WERE UNAVAILABLE. THE FAILURE WAS 82,185 ,AND THE CURRENT MILEAGE IS 82,189. *AK THE CONSUMER PROVIDED THE REPAIR INVOICE. THE DEALER STATED REPLACED FRONT AND REAR BRAKES, ROTORS AND SERVICED CALIPER. THE DEALER ALSO REPLACED THE SPARE TIRE. UPDATED 05/23/07 *TR
May 01, 2007
ROLLOVER ALMOST OCCURRED FROM BLOWN TIRE/EXCESSIVE PLAY IN STEERING-BAD SERVICE-NO ONE WANTS TO TAKE RESPONSIBILITY. VEHICLE FRAME IS BENT AND A LOT OF DAMAGE TO VEHICLE-I FEEL THAT THE VEHICLE IS UNSAFE TO DRIVE. INSURANCE DOES NOT WANT TO COVER COSTS ON TIRES BECAUSE TIRE WAS BRAND NEW WAS REPLACED BY DREW FORD ON 7-2-01 AND BLEW OUT ON 7-6-01. THEY SAID SOMETHING ABOUT IT BEING CAUSED BY LOW INFLATION AND THE TIRE WAS JUST REPLACED ON 7-2-01. THE SERVICE MEN SHOULD HAVE CHECKED THE PRESSURE AT THAT TIME OF REPLACING THE TIRE. *AK (DOT NUMBER: M6HLTB2R21 TIRESIZE: P235/75R15)
Aug 01, 2001
TIRES: DEVELOPED A VIBRATION AS THOUGH THERE WAS A BUMP ON A TIRE ON THE VEHICLE. I HAD THIS CHECKED ON SEVERAL OCCASIONS AT THE DELERSHIP AND AT THE FIRESTONE STORE IN OUR AREA. THE DEALERSHIP TELLS ME EVERYTIME I TAKE IT IN THAT THE TIRES NEED ROTATED. THESE TIRES MUST HAVE BEEN ROTATED ON 10 DIFFERENT OCCASIONS BY EITHER MYSELF OR THE DEALERSHIP. THIS DOES NOT CHANGE THE BUMPING BUT DID SEEM TO ALTER THE ORIGINATION POINT OF THE VIBRATION. BRAKES: THE BRAKES CONTINUE TO SQUEEL AND ON TWO OCCASIONS FADED AS THOUGH THERE WERE NO BRAKES. THE DEALERSHIP STATES THEY CAN'T FIND THE PROBLEM. THIS WAS CHECKED SEVERAL TIMES. 4WD: THE COMPUTER WOULD THROW THE 4WD IN AND OUT OF OPERATION WHILE DRIVING DOWN THE ROAD AT ANY SPEED. AT FIRST THE DEALERSHIP COULD NOT FIND THE PROBLEM. LATER THEY DETERMINED THAT IT WAS THE COMPUTER. IT STILL APPEARS TO DO THIS ON OCCASION BUT IT IS DIFFICULT TO TELL WITH THE OTHER BUMPS AND VIBRATIONS CAUSED BY THE TIRES. BOTH THE DEALERSHIP AND FIRESTONE HAVE LOOKED AT THE TIRES WHICH STILL HAVE GOOD TREAD AND STATED THEY WERE FINE. ALL OF THESE HAVE BEEN PRESENT SINCE THE VEHICLE WAS NEW AND HAVE BEEN CHECKED ON NUMEROUS OCCASIONS THROUGHOUT OUR OWNERSHIP. THIS IS A LEASED VEHICLE. OTHERWISE IT WOULD BE GONE! *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Nov 16, 2000
TIRES: DEVELOPED A VIBRATION AS THOUGH THERE WAS A BUMP ON A TIRE ON THE VEHICLE. I HAD THIS CHECKED ON SEVERAL OCCASIONS AT THE DELERSHIP AND AT THE FIRESTONE STORE IN OUR AREA. THE DEALERSHIP TELLS ME EVERYTIME I TAKE IT IN THAT THE TIRES NEED ROTATED. THESE TIRES MUST HAVE BEEN ROTATED ON 10 DIFFERENT OCCASIONS BY EITHER MYSELF OR THE DEALERSHIP. THIS DOES NOT CHANGE THE BUMPING BUT DID SEEM TO ALTER THE ORIGINATION POINT OF THE VIBRATION. BRAKES: THE BRAKES CONTINUE TO SQUEEL AND ON TWO OCCASIONS FADED AS THOUGH THERE WERE NO BRAKES. THE DEALERSHIP STATES THEY CAN'T FIND THE PROBLEM. THIS WAS CHECKED SEVERAL TIMES. 4WD: THE COMPUTER WOULD THROW THE 4WD IN AND OUT OF OPERATION WHILE DRIVING DOWN THE ROAD AT ANY SPEED. AT FIRST THE DEALERSHIP COULD NOT FIND THE PROBLEM. LATER THEY DETERMINED THAT IT WAS THE COMPUTER. IT STILL APPEARS TO DO THIS ON OCCASION BUT IT IS DIFFICULT TO TELL WITH THE OTHER BUMPS AND VIBRATIONS CAUSED BY THE TIRES. BOTH THE DEALERSHIP AND FIRESTONE HAVE LOOKED AT THE TIRES WHICH STILL HAVE GOOD TREAD AND STATED THEY WERE FINE. ALL OF THESE HAVE BEEN PRESENT SINCE THE VEHICLE WAS NEW AND HAVE BEEN CHECKED ON NUMEROUS OCCASIONS THROUGHOUT OUR OWNERSHIP. THIS IS A LEASED VEHICLE. OTHERWISE IT WOULD BE GONE! *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Nov 16, 2000
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
3 complaints
THE POWER LOCKS WILL NOT UNLOCK ALL THE DOORS. THE ONLY DOOR THAT WILL UNLOCK IS THE FRONT PASSENGER. IF THE DRIVER DOOR SHUTS HARD IT WILL NOT OPEN BY THE INSIDE AND OUTSIDE HANDLE. HAVE TO ENTER FROM THE PASSENGER SIDE. *TR
Mar 04, 2013
DRIVERS SIDE DOOR LOCK WONT UNLOCK WITH KEY OR WITH HANDLE, CANT UNLOCK DOOR WITH PULL KNOB EITHER,IT'S A DEATH TRAP IF U NEED TO ESCAPE IN THE EVENT OF FIRE OR ACCIDENT, THIS NEEDS TO BE ADDRESSED BY FORD ASAP!!! *TR
Mar 01, 2012
CONSUMER GETS TWO RECALLS REGARDING A SECONDARY HOOD LATCH DEFECT AND THE GENERIC ELECTRONICS MODULE DEFECT BUT CONSUMER IS NOT SATISFIED WITH THE DEALER AND THE RECALL PROCEDURES (99V-164) AND (00V-072). YH
May 18, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC
3 complaints
HI,I'M NOT SURE IF THIS IS THE CORRECT SITE FOR ME TO BE WRITING BUT I BOUGHT A 1999 FORD EXPLORER FROM A DEALER IN NEW BOSTON ON OR AROUND 7/23/2010 IT HAD 113,027 MILES ON IT, I WAS TOLD IT WAS FULLY INSPECTED WITH NO ISSUES AND THEY PUT A SAFETY INSPECTION STICKER ON IT. ON 8/13/2010 I DROPED SAID FORD OFF AT AUTO FAIR FORD IN MANCHESTER, N.H. TO HAVE THE VEHICLE CHECKED OUT WITH APPR. 113850 MILES ON IT AND THEY FOUND MULTIPLE SAFETY FAILURES AND VIOLATIONS SUCH AS BAD BAD BALL JOINTS, EMERGENCY BRAKE WAS INOPERABLE, BRAKE LINE LEAKS AND WORN BRAKES THAT COULD NOT HAVE PAST INSPECTION AMOUNG OTHER SAFETY INSPECTION ISSUES. IT ENDED UP COSTING ME ABOUT $2700.00FOR MOSTLY SAFETY REPAIRS.HOW CAN A SAFETY INSPECTOR ISSUE A SAFETY STICKER WITH THESE PROBLEMS? DO I HAVE ANY KIND OF RECOURSE AND IF SO TO WHOM OR TO WHAT AGENCY COULD I CONTACT? THANK YOU FOR ANY AND ALL HELP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 29, 2010
FIRST OCCURRENCE 2/17/1999 WHEN SHAKING AND VIBRATION OCCURRED WHEN YOU WERE ABOVE 45 MILES PER HOUR AND DEPRESSED THE BRAKES. MY FORD DEALERSHIP REPLACED THREE TIRES AND TURNED THE ROTORS. (DOES NOT STATE HOW MANY TRUED) SECOND OCCURRENCE 04/22/2000, WHEN THE SHAKING AND VIBRATION RETURNED. SINCE MY DEALERESHIP IS NOT OPENED ON SATURDAY'S, I TOOK IT TO ANOTHER FORD DEALERSHIP. AGAIN THEY TURNED THE ROTORS AND GAVE NO EXPLAINATION TO WHY WE ARE HAVING THIS PROBLEM. I AM VERY CONCERNCED OF THE SAFETY AND RELIABILITY OF THE BRAKE SYSTEM. HAS ANYONE ELSE HAD THIS PROBLEM? DO I NEED TO DO SOMETHING ELSE TO GET THIS CORRECTED FOR GOOD?
Apr 25, 2000
FIRST OCCURRE 2/17/1999 WHEN SHAKING AND VIBRATION OCCURED WHEN YOU WERE ABOVE 45 MILES PER HOUR AND DEPRESSED THE BRAKES. MY FORD DEALERSHIP REPLACED THREE TIRES AND TRUED THE ROTORS. (DOES NOT STATE HOW MANY TRUED) SECOND OCCURRE 04/22/2000, WHEN THE SHAKING AND VIBRATION RETURNED. SINCE MY DEALERESHIP IS NOT OPENED ON SATURDAY'S, I TOOK IT TO ANOTHER FORD DEALERSHIP. AGAIN THEY TURNED THE ROTORS AND GAVE NO EXPLAINATION TO WHY WE ARE HAVING THIS PROBLEM. I AM VERY CONCERNCED OF THE SAFETY AND RELIABILITY OF THE BRAKE SYSTEM. HAS ANYONE ELSE HAD THIS PROBLEM? DO I NEED TO DO SOMETHING ELSE TO GET THIS CORRECTED FOR GOOD?*AK
Apr 25, 2000
ENGINE AND ENGINE COOLING,EQUIPMENT
3 complaints
I WAS DRIVING HOME FROM WORK AND A LOUD NOISE CAME FROM MY ENGINE I TOOK IT TO A SHOP TO LOOK AT IT AND THEY NEW WHAT IT WAS RIGHT AWAY IT WAS THE TIMING CHAIN TENSIONER AND THE OWNER OF THE SHOP TOLD ME THIS HAS BEEN A KNOWN PROBLEM WITH THE 4.0L ENGINES WITH THAT SAD WHY ISN'T THERE A RECALL ON THIS PART THEY MAKE REPLACEMENT KITS JUST FOR THIS PROBLEM AND THIS LEAD TO MORE DAMAGE TO MY TRUCK REPLACING THE CHAIN IN ALL IT'S COASTING ME ABOUT 800 DOLLARS SHOULD THIS BE A RECALL BECAUSE IF THE CHAIN WOULD HAVE BROKE THE MOTOR WOULD HAVE BENT THE RODS IN THE ENGINE AND WHO KNOWS WHAT COULD OF HAPPENED? *NM
Oct 20, 2005
THE EGR VACUUM SENSORS AND SWITCHES ON THE ENGINE HAVE HAD TO BE REPLACED TWICE ON MY 1999 FORD EXPLORER - ONCE IN 2002 AND THEN AGAIN IN 2005. FORD IS THE ONLY MAKER OF THESE PARTS AND I FEEL THAT FORD IS SELLING FAULTY PARTS - WHICH IS EXTREMELY DANGEROUS
May 16, 2005
SERVICE BULLETIN OOM 12 FROM FORD WAS FOR THE REPLACEMENT OF THE CAMSHAFT TENSIONER IN MY 1999 EXPLORER. IT WAS REPLACED ON 11/27/01 AND NOW NEEDS TO BE REPLACED AGAIN. THE FORD SERVICE CENTER REFUSES TO SEE THE SAME COMPONET CONTINUES TO FAIL AGAIN AND AGAIN AS THEIR PROBLEM. *JB
Apr 09, 2003
AIR BAGS,SEATS
3 complaints
WHILE DRIVING 40 MPH THE DRIVERS SEAT BACK COLLAPSED. AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE AND RAN INTO A CONCRETE BARRIER. THE FRONT AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER DETAILS. *NLM
Sep 25, 2003
DURING VEHICLE COLLISION, NO DEPLOYMENT OF THE AIR BAGS OCCURRED AND THE SEAT BACK COLLAPSED, RESULTING IN INJURY TO THE DRIVER. *MJS
Aug 24, 2000
THIS VEHICLE WAS HIT IN THE REAR END BY ANOTHER VEHICLE AT ABOUT 30 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, ALSO THE FRONT DRIVERS SEAT COLLAPSED, WHEN WELDS HOLDING SEAT FRAME FAILED, THROWING THE DRIVER FOWARD INTO THE STEERING WHEEL, THEN FALLING BACKWARD. DEALER HAS BEEN CONTACTED.
Aug 20, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
COMPLAINT AGAINST FORD MOTOR COMPANY DEFECTIVE PARTS AND REFUSAL OF A REFUND EVEN AFTER RECALL. *MR THE STEERING HAD BECOME UNCONTROLLABLE AND THE VEHICLE DIED OUT. THE PCM HAD TO BE REPROGRAMMED ALONG WITH THE REPLACEMENT OF THE IAC VALVE. THE SAME THING HAPPENED TO THE CONSUMER'S BROTHER'S SUV AS WELL. *SCC *JB
Jun 20, 2003
ENGINE KNOCKING REPLACE AND NOW THE NEW ENGINE IS KNOCKING TRUCK IS IN THE SHOP NOW . FORD SAID THAT THERE IS NO WARRANTY ON THE REPLACE ENGINE. FORD KNOWS THAT THERE IS A PROBLEM WITH THE ENGINES IN THERE FORD EXPLORER.*AK
May 29, 2001
ENGINE BLOCK CRACKED, CAUSING OIL LEAKAGE. ALSO, FRONT AXLE SEALS BLEW OUT, AND TRANSMISSION LEAKED. TRUCK WAS PURCHASED NEW. THE TRUCK ONLY HAS 300 MILES. NO REPAIRS HAVE BEEN MADE ON THE TRUCK. *AK
Oct 07, 1999
ELECTRICAL SYSTEM,TIRES
3 complaints
MY FAMILY AND I ARE AFRAID TO RIDE IN THIS VEHICLE. (DOT NUMBER: VD TIRESIZE: 235/75/R15)
Oct 12, 2000
CONSUMER RECEIVED RECALL 00V072000. CONTACTED DEALER WHO REFUSED TO CORRECT PROBLEM .*AK DOT# VDHL. CONSUMER IS HAVING DIFFICULTY OBTAINING RECALL REPAIR FOR THE FIRESTONE TIRES. *SLC
Aug 17, 2000
I WAS TRAVELING AT 3:00AM ON A FREEWAY I WAS TRAVELING ABOUT 70MPH WHEN THE REAR RIGHT TIRE BEGAN TO SHAKE I PULLED TO THE RIGHT BECAUSE MY CAR BEGAN TO LOSE CONTROL. I LOOKED AT THE TIRE IT WAS SHREDDED. THE TIRE WAS BARELY ATTACHED TO THE RIM. THIS WAS A BRAND NEW CAR I KNEW SOMETHING WAS WRONG I CALLED THE DEALER HE SAID TO CONTACT FIRESTONE I TOOK THE TIRE IN FOR INSPECTION HE COULD NOT FIND ANY REASON FOR THE RUPTURE SO I HAD TO PURCHASE A NEW TIRE. ON 7/22/00 I HAD ANOTHER TIRE GO FLAT SAME AREA OF THE CAR THE TIRE HAD A PUNCTURE IN IT I REPLACED IT AGAIN. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Aug 10, 2000
LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 75 MPH, THE HOOD OPENED AND CRACKED THE FRONT WINDSHIELD. THE CONTACT PULLED THE VEHICLE OVER AND TIED THE HOOD DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT, WHILE DRIVING, THE SPEED CONTROL WOULD ENGAGE OR NOT ENGAGE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
May 28, 2019
CONSUMER IS HAVING DIFFICULTY RECEIVING RECALL REPAIRS (99S09 99V-062) NOT COMPLETED DUE TO LACK OF PARTS, (99S18 99V-164) DUE TO SCHEDULING PROBLEMS WITH THE DEALERSHIP. MJS
Aug 03, 1999
SERVICE BRAKES
2 complaints
WENT TO APPLY BREAK PRESSURE DUE TO ANOTHER CAR RUNNING STOP SIGN IN PARKING LOT. WAS GOING APPROXIMATELY 10 MPH. LOST BREAK PRESSURE AND COULD BARELY STOP. CHECKED BREAK FLUID WHICH WAS COMPLETELY EMPTY. NO BREAK LIGHT NOTICE PRIOR TO INCIDENT INDICATING LOW BREAK FLUID. ASKED FORD DEALERSHIP IF MY CAR WAS SERVICED DUE TO A RECALL NOTICE FOR THIS DEFECT. WAS TOLD MY CAR WAS NOT INCLUDED IN RECALL POSSIBLE DUE TO BEING MANUFACTURE AT A DIFFERENT PLANT AND IT INVOLVED REAR BREAKS.
Sep 12, 2018
BRAKE LINE BROKE AND CAUSED ACCIDENT. NO WARNING AND I'VE NEVER HAD AN ISSUE WITH BRAKES BEFORE VERY FRUSTRATED AND A SCARY SITUATION SOMEONE COULD HAVE BEEN KILLED . *TR
Mar 13, 2015
STEERING,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS WITH THE DRIVER SIDE TURN SIGNAL ENGAGED, A PUFF OF SMOKE EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 186,200.
Jun 10, 2016
WHILE DRIVING AT 65 MPH VEHICLE LOST POWER STEERING. THE STEERING WHEEL TIGHTENED, AND CONSUMER LOST CONTROL TO THE VEHICLE, AND IT CRASHED INTO A CEMENT WALL, ROLLING OVER SEVERAL TIMES BEFORE STOPPING. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED THIRD DEGREE ROAD RASH BURN ON THE LEFT SIDE OF THEIR BODY WHICH STARTED FROM THEIR SHOULDER TO THE THIGH AREA. *AK
Oct 05, 2004
VEHICLE SPEED CONTROL,EQUIPMENT
2 complaints
I RECEIVED A RECALL FROM FORD IN AUG. "07 TO REPLACE THE WIRING IN MY CRUISE CONTROL. I TOOK MY VEHICLE IN SEPT. '07. THEY DISCONNECTED MY CRUISE CONTROL AND STATED THEY DO NOT HAVE THE PART (05S28) TO REPAIR IT. I HAVE BEEN WITHOUT MY CRUISE CONTROL FOR 5 MONTHS. *TR
Feb 01, 2008
THERE ARE ALREADY 4-5 THINGS WRONG WITH THIS BRAND NEW VEHICLE. I HAD TO HAVE THE CD REPLACED, THE DRIVER'S SIDE WAS MAKING NOISE DUE TO LACK OF LUBRICATION, THE CRUISE CONTROL WAS RECALLED, AND THE PART HAS STILL NOT COME IN AS PROMISED, THE WINDOW SEAL KEEP COMING OFF, THE HEATING SYSTEM IS TOO HOT AT LOW SETTING AND TOO COLD AT LOW SETTING. AK
Jun 02, 1999
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
COMPLAINED OF LOUS RATTLING NOISE IN ENGINE ON 7/07/03, AND AGAIN ON 09/29/04 AT A DIFFERENT FORD DEALER. THERE ARE MAJOR MECHINICAL PROBLEMS WITH THIS VEHICLE IN CONCERN TO THE ENGINE CAM GUIDES, REAR DIFFERENTIAL AND LOWER BASLL JOINTS WORN, WHY WASN'T MY FORD EXPLORER SPORT RECALLED FOR THESE PROBLEMS OR GIVEN THE SAME TSB AS THE 1999 FORD EXPLORER?
Jul 25, 2005
WHILE DRIVING IN OVERDRIVE AT 50 MPH AND GOING UP AN INCLINE, VEHICLE VIBRATES ERRATICALLY. PROBLEM HAS NOT BEEN REMEDIED. *AK O2 SENSOR FAILED AND WAS REPLACED. FUEL PRESSURE REGULATOR FAILED AND WAS REPLACED. CONSUMER STATED THAT THE DEALER CAN NOT DO ANYTHING TO FIX THE PROBLEM, WHICH SEEMS TO BE A MANUFACTURER DEFECT.*YH *SLC
Apr 08, 2002
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
THE TRUCK WAS PARKED INSIDE OF THE GARAGE AND IT CAUGHT ON FIRE DUE TO CRUISE CONTROL. NO INJURES REPORTED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK ....FIRE DID EXTENSIV EDAMAGE TO GARAGE AND HOUSE. *AK
Feb 02, 2005
WHILE MERGING VEHICLE DID NOT RESPOND TO ACCELERATION. TRAVELING ABOUT 35 MPH VEHICLE EXIBITED A SLUGGISH ACCELERATION, AND THEN A SOUND THAT RESEMBLED A STICK SHIFT NOT CHANGING GEARS. PULLED OFF ROAD, TURNED OFF VEHICLE, AND RESTARTED AND PROCEEDED HOME. DROVE TO DEALER FOLLOWING DAY, AND DEALER SAID VEHICLE WAS SAFE TO DRIVE. HAS NOT SHUT OFF, BUT ONE TIME. HOWEVER, HAS SHOWN ACCELERATION PROBLEMS. RECALLS # 00V72000/ ELECTRONIC PROBLEMS99V062001/ CRUISE CONTROL CABLE FAILURE. *AK
Dec 13, 2000
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
I PURCHASED MY 1999 FORD EXPLORER IN MAY OF 2004 AND WITHIN A MONTH, I BEGAN EXPERIENCING PROBLEMS WITH MY TRANSMISSION. MORE SPECIFICALLY, THE VEHICLE WOULD LOOSE POWER WHILE DRIVING, THE TRANSMISSION COULD BE HEARD SHIFTING AND ALSO SHIFTING MOVEMENT WAS FELT WHILE DRIVING. I TOOK THE VEHICLE BACK TO RIO VALLEY IN ESPANOLA, NEW MEXICO WHERE I PAID CASH ($8700.00) AND WAS TOLD THAT I DID NOT PURCHASE THE WARRANTY AND MY VEHICLE NEEDED A NEW TRANSMISSION AND IT WOULD COST ME $3200.00 TO HAVE IT REPAIRED. I COMPLAINED AND WAS TOLD THAT MY GASKET WAS SEALED WITH A SEALANT THAT WENT IN TO MY GASKETS AND DAMAGED MY SOLENOID. I HAS JUST TAKEN IT FOR A TRANSMISSION OIL CHANGE AND THOUGHT WELL THAT COULD BE, HOWEVER, AFTER TALKING TO THE OWNER OF HINDI'S OIL STOP, I FELT CERTAIN THAT THIS WAS NOT THE CAUSE. RIO VALLEY FORD DID CLEAN OUT THE TRANSMISSION A COUPLE OF TIMES AND CHARGED ME $340.00 AND I WAS TOLD THAT THIS WAS BASICALLY GOING TO HAVE A BAND-AID EFFECT AND I WOULD ULTIMATELY NEED TO GET MY TRANSMISSION FIXED. IT WAS GETTING ME AROUND FOR AWHILE BUT LATELY THE SAME SHIFTING NOISES AND FEELINGS I HAD HEARD AND FELT ARE RECURRING. MY OVERDRIVE LIGHT ALSO GOES OF AND ON CONTINUOUSLY SOMETIMES WHILE I AM DRIVING THE VEHICLE. *JB
Dec 17, 2004
VEHICLE HAD 4 ELECTRICAL SYSTEM FAILURES. THE BATTERY WAS REPLACED FOUR TIMES UNDER WARRANTY. ALSO WHEN THE VEHICLE IS HOT, THE TRANSMISSION DOES NOT SHIFT POSITIVELY FROM LOW TO INTERMEDIATE. *JG
Jun 20, 2002
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY
2 complaints
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY TO THE DRIVER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE ,AND DROVE IT TO A PRIVATE MECHANIC, WHO DETERMINED THAT A GEM MODULE NEEDED TO BE REPLACED. *AK THE VEHICLE'S POWER WINDOWS, 4 WHEEL DRIVE AND DOME LIGHT HAVE ALSO STOPPED WORKING. *NM
Jul 19, 2004
ALL PROBLEMS ARE ELECTRICAL:WIPERS/WASHER FAILED-TRANSMISSION SHIFTED ERRATICALLY-4WD FAILED TO ENGAGE. AFTER CONNECTOR REPAIRS, REPLACING 3 WIRE HARNESSES AND PCM, PROBLEM HAS APPARENTLY BEEN FIXED--FOR NOW. WIPER/4WD PROBLEMS APPEAR RELATED TO GEM (GENERAL ELECTRONICS MODULE) AND WIRING HARNESSES. TRANSMISSION SHIFTING PROBLEMS ASSOCIATED WITH PCM (POWERTRAIN CONTROL MODULE). THIS PROBLEM OCCURRED AT 1150 AND 2500 MILES INCLUDING 3 DIFFERENT VISITS TO SERVICE DEPT. VEHICLE OUT OF SERVICE NEARLY 3 WEEKS IN 2 1/2 MONTHS OF OWNERSHIP.
Aug 22, 1999
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
WHEN DRIVING ON THE FREEWAY, THE VEHICLE ACCELERATED, CAUSING THE CONSUMER TO PULL OUT OF TRAFFIC. THE CONSUMER PUT THE VEHICLE IN NEUTRAL BEFORE PUTTING THE VEHICLE IN PARK. THE CONSUMER SHUT THE VEHICLE OFF BEFORE RESTARTING THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALERSHIP. *AK THE VEHICLE ACCELERATED UP TO 85 MPH AND DID NOT RESPOND TO THE CONSUMERS ATTEMPT TO SLOW DOWN. THE VEHICLE HAD TAKEN 1/4 MILES TO STOP EVEN WHEN THE VEHICLE WAS PLACED IN NEUTRAL. THE VEHICLE MADE A BAD ACCELERATION NOISE THEN SHUT OFF. THE THROTTLE WAS REPLACED. THE TEMPERATURE GAUGE FLUCTUATED. THE DEALER REPLACED THE THERMOSTAT. *SC *JB
May 11, 2004
VEHICLE STALLS WITHOUT PRIOR NOTICE, AND GAS PEDAL GETS STUCK. DEALERSHIP IS AWARE OF PROBLEMS. *AK
Mar 26, 2001
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
2 complaints
VEHICLE WILL STALL WHEN VEHICLE IS ATTEMPTING TO IDLE, DEALER HAS REPROGRAMMED THE PCM, REPLACED THE AIR BYPASS VALVE, IAC SENSOR AND IAC VALVE, HOWEVER PROBLEM STILL EXISTS. *SLC
Jul 10, 2002
WAS SMELLING FUMES INSIDE VEHICLE. NOTICED FUEL FROM EXHAUST PIPE. PARKED VEHICLE & CHECKED UNDERNEATH & SAW THE LEAKAGE. HAVE TAKEN VEHICLE TO DEALER. WAS INFORMED FUEL INJECTORS WERE OPEN. THIS WAS CAUSING THE LEAKAGE PROBLEM. *AK
Sep 27, 1999
SUSPENSION,ENGINE AND ENGINE COOLING
2 complaints
WHILE DRIVING, THROTTLE/ AIR BYPASS VALVE MALFUNCTIONS WHICH CAUSES ACCELERATOR PEDAL TO STICK, AND PEDAL GOES NEARLY TO THE FLOOR. ALSO PEDAL HAS TO BE PUMPED BEFORE IT RELEASES. *AK THE DEALER SAID THEY CAN FIX THE PROBLEM, BUT THE VEHICLE STILL HESITATES AND THERE IS ROUGH IDLE, THE LOWER BALL JOINTS FAILED, AND WERE REPLACED.*YH
Jan 24, 2002
WHILE DRIVING ABOUT 25MPH VEHICLE BEGAN TO SHAKE, AND THEN CUT OFF. *AK
May 15, 2000
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
ENGINE BEGAN TO RACE WHETHER THE CAR WAS WAITING FOR A LIGHT OR TRAVELING MAKING IT NECESSARY TO DEPRESS THE BRAKE PEDAL FORCEFULLY TO KEEP THE VEHICLE FROM SURGING AHEAD, WHILE WAITING AT A LIGHT THE CONSUMER HAD TO TURN THE VEHICLE OFF BECAUSE IT WAS RACING SO FORCEFULLY THE VEHICLE MAY HAVE HIT CROSSING PEDESTRIANS, THE OVERDRIVE INDICATOR WAS ILLUMINATED AND THE VEHICLE BEGAN SHIFTING ERRATICALLY, THE TRANSMISSION WAS REPLACED AND THE VEHICLE IS RACING AGAIN, POSSIBLY RELATED TO THE LINKAGES. NLM
Feb 02, 2001
THIS IS A BRAND NEW VEHICLE WHICH HAS ALREADY EXPERIENCED 3 SIGNIFICANT DEFECTS. IT HAS BEEN OUT OF SERVICE 3 OUT OF 10 DAYS. NO DEFECT LISTED IN SUMMARY. *AK
May 19, 1999
POWER TRAIN,TIRES
2 complaints
THE DRIVELINE OF THE VEHICLE VIBRATED AT 60-70 MPH, CONSUMER PUT ON 15" WHEELS AND NEW TIRES WHICH STOPPED SOME OF THE VIBRATION, THE CONSUMER BELIEVES SOME OF THE VIBRATION WAS CAUSED BY THE TIRES AND SOME IS CAUSED BY THE DRIVELINE (FIRESTONE WILDERNESS AP P-255-70R-16). NLM
Feb 02, 2001
THIS 99 FORD EXPLORER HAS HAD MULTIPLE PROBLEMS, AS LISTED. CONTACTED MANUFACTURER, THEY DIRECTED ME BACK TO THE DEALER. THIS IS THE MOST UNRELIABLE VEHICLE I HAVE EVER OWNED, AND IT'S ONLY 18 MONTHS OLD. *AK (TIRESIZE: P23575R15)( DOT NUMBER: TIRE SIZE: P23575R15 )
Oct 17, 2000
AIR BAGS,SEAT BELTS
2 complaints
ON 11/24/00 I HIT A DEER GOING 45-50 MPH. MY AIR BAGS DID NOT DEPLOY AND THE DRIVER AND PASSENGER SEAT BELTS DID NOT LOCK. THE FRONT FENDER OF MY TRUCK IS CRACKED. THE LICENSE PLATE FLEW 100 HUNDRED FEET AS DID THE DEER. WINNER FORD SAID THAT THE IMPACT MAY NOT HAVE BEEN ENOUGH TO LOCK THE SEAT BELTS OR CAUSE THE AIR BAGS TO INFLATE. THIS WAS SAID WITHOUT LOOKING AT THE TRUCK. ON 11/26/00 I WAS BRINGING THE TRUCK TO WINNER FORD, THE TRUCK THEN SHUT OFF WHILE I WAS DRIVING IT. THE KEY WAS STILL IN THE IGNITION AND THE ENGINE WAS TURNING OVER AS IF IT WAS STILL ON. ON CLOSER INSPECTION IT WAS SEEN THAT YOU COULD SEE THE METAL BEHIND THE PLASTIC CASING. THERE WAS A GAP OF A 1/4 INCH OR MORE. THE TRUCK SHUT OFF 3 MORE TIMES ON MY WAY HOME. I HAVE ALREADY HAD THE ELECTRIC MODUAL CHANGED. THE FIRST TIME I WENT THEY TOLD ME IT HAD BEEN DONE, BUT IT WAS NOT. SO I HAD TO TAKE IT BACK A SECOND TIME AFTER MY WIPERS WERE MALFUNCTIONING. *AK
Nov 27, 2000
I WAS DRIVING ON A HIGHWAY WHEN A CAR ATTAMPTED TO CHANGE THE LANES AND HIT MY CAR. THE OTHER CAR WAS TURNED ACROSS MY LANE AND I HIT THE CAR WITH MY FRONT RIGHT SIDE, THEN MY CAR WAS PUSHED ONTO THE CONCRETE DIVIDER AND I HIT THE DIVIDER WITH MY FRONT LEFT SIDE, ALL WHEN TRAVELING ABOUT 60 MPH. THE PASSANGER SEAT BELT DIDN'T LOCK UP, AND MY WIFE WAS THROWN ON THE DASHBOARD. I ALSO HIT THE STEARING WHEEL WITH MY HEAD, AND BECAUSE I WEAR GLASSES I HAVE SOME FACIAL INJURIES. AT THE WHOLE TIME WHEN THE ACCIDEND OCCURED, NONE OF THE AIR BAGS HAD DEPLOYED.*AK
Nov 19, 2000
PARKING BRAKE
2 complaints
ONE WHEEL EMERGENCY BRAKE DESIGN ISN'T SUFFICIENT TO HOLD ON STEEP HILLS. *SLC
Oct 05, 2000
ONE WHEEL EMERGENCY BRAKE DESIGN ISN'T SUFFICIENT TO HOLD ON STEEP HILLS. *SLC
Oct 05, 2000
POWER TRAIN,VISIBILITY
2 complaints
THE FRONT END NOISE PERSISTS EVEN AFTER BOTH FRONT HUBS AND FRONT SEALS WERE REPLACED DURING TWO SEPERATE SERVICE CALLS. THE WIPER SENSOR/MOTOR WAS REPLACED BEFORE WINDSHIELD WIPERS STARTED COMING ON WITHOUT WARNING SINCE THE DEALER TOLD ME THAT WOULD HAPPEN..THE DEALER HAS BEEN VERY HELPFUL AND UPFRONT, BUT THE FRONT END NOISE STILL PERSISTS AND IT IS QUITE ANNOYING TO HAVE TO KEEP GOING BACK FOR THE SAME SYMPTOMS. I HAVE HEARD THIS HAS BEEN A COMMON COMPLAINT IN THIS AREA. *AK
Aug 04, 2000
WINDSHIELD WIPERS ARE GOING ON WHEN NOT TURNED ON. GETTING WORSE. ALSO, SPEEDS ARE NOT CORRECT WHEN ARE TURNED ON. HAVE ALREADY ALSO HAD TO HAVE GEAR SHIFT MECHANISM REPLACED DO TO FAILURE, STILL STICKS TRYING TO TAKE KEY OUT SOMETIMES.
Jul 10, 1999
UNKNOWN OR OTHER,VEHICLE SPEED CONTROL
1 complaint
Gas pedal bracket fell off the firewall of the vehicle.jamming up under the brake pedal almost caused and accident. I got the vehicle stopped by using the Emergency brake did a temporary repair to get my vehicle to a shop to see about having repair done. After the vehicle was at the shop and repair was done the garage had informed me of the pour weld condition from the the gas pedal bracket was installed. Said repair was in deed done by the shop with all new weld being done and adjusted. After looking online for gas pedal problems for these vehicles Ford needs to have a nationwide recall to repair or replace these before someone gets serious injury or even death from a accident
Nov 03, 2023
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
THEY FIX THE CABLE FOR SPEED CONTROL DEACTIVATION SWITCH AND IS SAID THEY SHOULD CHECK ABS MODULE AND FIX AS NECESSARY THEY NEVER DID JUST SWITCH CABLE THAT'S ALL
Jan 05, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
I NEED TO KNOW WHAT CAUSES THE ELECTRIC TO GO HAYWIRE. THE OVERHEAD LAMP CLICKS ON AND OFF THE DRIVER DOOR LOCK DOESN'T WORK COMPLETELY. THE DRIVER WINDOW DOES NOT WORK CORRECTLY. SOME OF MY GAUGES WILL DECIDE NOT TO WORK SOMETIMES AND THEN OTHER TIMES WE'LL BE FINE. MY RADIO CLOCK DOES NOT WORK. ALL HAPPENS THE SAME WHETHER I'M DRIVING OR NOT WHETHER I'M PARKED WITH THE ENGINE RUNNING OR NOT. I CAN'T FIGURE OUT ANYTHING IT'S CAUSING THIS
Dec 31, 2020
ENGINE
1 complaint
THE SINGLE OVERHEAD CAMSHAFT (SOHC) V6 ENGINE MAY HAVE AS MANY AS FOUR TIMING CHAINS WITH ASSOCIATED TENSIONERS AND GUIDES. I HAVE BEEN RECEIVING A RATTLING SOUND FROM MY ENGINE FOR YEARS AND IT USE TO COME AND GO, BUT NOW IT HAS GOTTEN WORST. I HAD NOTIFIED FORD MOTORS CORP., ABOUT THIS PROBLEM BACK ON 6-30-10 AND DIDN'T GET ANY HELP ON THIS MATTER, THE PERSON I SPOKE WITH TOLD ME THAT MY VIN# WASN'T COVERED. I RECENTLY FOUND THREE DOCUMENTS ON THIS PROBLEM, WITH A NHTSA # ON EACH DOCUMENT. ITEM NUMBER #630022, #620173 AND ARTICLE # 02-7-6. I HAVE ALSO BEEN BY A LOCAL DEALERSHIP AND WAS TOLD THE SAME. I WOULD LIKE TO KNOW IF THE FORD DEALERSHIP IS RESPONSIBLE FOR FIXING THIS PROBLEM. I WOULD LIKE TO HAVE MY VEHICLE FIXED, AND IS HOPING TO CAN HELP.
Nov 14, 2016
SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TRANSMISSION STARTED SLIPPING. NEUTRAL IS ACTUALLY REVERSE OVER DRIVE IS NEUTRAL 2ND IS OD 1ST IS 2ND PAST 1ST IS 1ST GEAR. WHEN I MOVE POWER LAMP TO OFF MY HEADLIGHTS TURN OFF. ALL OF THIS HAOPENED WHEN I TURNED MY VEHICLE ON OR WHEN I WAS DRIVING.
Sep 15, 2016
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD TO CONSTANTLY SHIFT THE VEHICLE FOR IT TO BE OPERATED PROPERLY. THE CONTACT STATED THAT THE ANTI LOCK BRAKE WARNING INDICATOR AND 4 WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THESE FAILURES, THE BRAKES, TRANSMISSION, AND OIL WERE CHANGED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000
Jul 12, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
THE ELECTRICAL ON MY VEHICLE IS BAD. MY RADIO LIGHTS FLASH, NONE OF MY DOORS OPEN FROM TE INSIDE AND ONLY ROLL DOWN WINDOWS FROM DIVER SWITCTH; GAS GAYGE ONLY READS EMPRY ALTHOUGH I J UST PUT 30 DOLLARS IN THE TANK.
May 26, 2016
FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING 60 MILES AN HOUR DURING RUSH HOUR THE GAS PEDAL DISAPPEARED. THE BRACKET THAT ATTACHES TO THE FIREWALL BECAME SEPARATED AND I LOST ALL ABILITY TO ACCELERATE. I WAS ABLE SOMEHOW TO GET ACROSS 2 LANES OF TRAFFIC AND PARK ON THE SHOULDER OF A MAJOR INTERSTATE. *JS
Dec 02, 2014
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Oct 16, 2014
ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I WAS AT WORK ON FRIDAY AFTERNOON, 5/16 AND RECEIVED A VOICEMAIL AT 3:50PM FROM THE FIRE MARSHALL STATING MY 1999 FORD EXPLORER XLT BURNED IN MY DRIVEWAY AND WAS TOTALED. I HAD NOT DRIVEN THE EXPLORER SINCE APPROXIMATELY 7PM THE NIGHT BEFORE AND HAD TAKEN MY OTHER CAR TO WORK. THE EXPLORER WAS JUST SITTING IN THE DRIVEWAY, OUTSIDE THE GARAGE AND STARTED BURNING. A NEIGHBOR 2 HOUSES OVER SMELLED THE SMOKE AND SAW THE FLAMES AND CALLED THE FIRE DEPARTMENT. THE FIRE MARSHALL STATED HE HAD SEEN THIS TYPE OF FIRE BEFORE DUE TO THE FORD CRUISE CONTROL RECALL PROBLEMS, BASED ON THE BURN PATTERN. I WAS NOT THE ORIGINAL OWNER AND BOUGHT IT ABOUT 8 YEARS AGO AND HAVE NEVER RECEIVED ANY KIND OF RECALL NOTICE. I AM EXTREMELY UPSET THAT THIS KIND OF THING COULD HAPPEN AND DID HAPPEN - THE MORE I READ ABOUT THE AMOUNT OF PEOPLE IT'S HAPPENED TO THE MORE UPSET I GET, I'VE HAD NIGHTMARES SINCE FRIDAY SINCE MY HOUSE WOULD HAVE BURNED IF I HAD PARKED IT 1 FOOT CLOSER TO THE GARAGE -- WHICH I USUALLY DO, I HAD PLANNED TO GIVE IT TO MY STEPSON ON SATURDAY WHO WAS COMING TO VISIT FROM NY AND IT WOULD HAVE BEEN HIS FIRST CAR -- MY FIANCE' IS STRESSED OUT AND UPSET BEYOND WORDS I CAN WRITE HERE. NO EXCUSE FORD...SHAME ON YOU!!!!!! *TR
May 20, 2014
POWER TRAIN,ENGINE
1 complaint
JUST LIKE COUNTLESS OTHER FORD EXPLORER OWNERS I AM EXPERIENCING OVERDRIVE MALFUNCTION AND SLIPPING BETWEEN 2ND AND 3RD GEAR. IT SEEMS THAT ALL YEARS OF EXPLORERS ARE AFFECTED BY THIS FLAW. THERE ARE NUMEROUS STORIES OF SERVICE ADVISERS AT DEALERSHIPS ADMITTING THERE IS A DESIGN FLAW WITH THESE TRANSMISSIONS. THERE NUMEROUS INCIDENTS OF PEOPLE PAYING $3000 TO HAVE THE TRANSMISSION REBUILT, ONLY YTO HAVE IT RECUR DAYS, WEEKS, MONTHS LATER. EVERYONE OF US HAS THE SAME EXACT SYMPTOMS AS WELL AS THE COMPLETELY RANDOM ONSET OF THE ISSUE. FORD NEEDS TO RECALL THESE CARS AND DO RIGHT BY THEIR CUSTOMERS. *TR
Nov 20, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AFTER MAKING RIGHT TURN, ABS LIGHT CAME ON. INSTRUMENT DIALS STARTED JUMPING. VEHICLE SHUT OFF AND WOULD NOT START AFTERWARDS. *TR
Jun 06, 2013
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
FRONT WINDSHIELD WIPER FAILURE:FRONT WINDSHIELD WIPERS FAIL TO WORK CONSISTENTLY. WIPERS COME ON EVEN THOUGH IT IS SET TO THE OFF POSITION. SOMETIMES WIPERS DO NOT COME ON WHEN THEY ARE TURNED TO THE ON POSITION. IN ORDER FOR WIPERS TO WORK CONSISTENTLY THEY WOULD HAVE TO BE MANUALLY ENGAGE WITH HAND AND HAND HAS TO BE KEPT ON THE WIPER CONTROL SWITCH SWITCHING IT ON AND OFF TO MOVE THE WIPER BLADES. WIPERS WOULD COME ON INTERMITTENTLY WHILE DRIVING. WIPERS WOULD ACT ERRATICALLY AND FAIL TO OPERATE PROPERLY 90% OF THE TIME. WIPERS SOMETIMES WOULD COME ON AFTER VEHICLE HAS WARMED UP. WIPERS CAN COME ON ANYTIME WHILE DRIVING. FAULTY HOOD/WEAK HYDRAULIC ARMS: THE HOOD CANNOT SAFELY STAY UP BECAUSE THE HYDRAULIC ARM SUPPORTS ARE TOO WEAK TO HOLD THE WEIGHT OF THE HOOD. THE HOOD SUPPORT DOES NOT LOCK INTO PLACE SO THAT THE HOOD WOULD STAY UP SAFELY. NO SAFETY BAR WAS INSTALLED ON THIS VEHICLE TO SAFELY HOLD UP/PROP UP THE HOOD IN CASE OF HYDRAULIC ARM/SUPPORT FAILURE. IF THE VEHICLE GETS BUMPED WHILE THE HOOD IS UP THE HOOD WOULD FALL AND CLOSE SHUT. BECAUSE THE HOOD WILL NOT STAY UP IT REQUIRES TWO PEOPLE WHEN CHECKING UNDER THE HOOD. ONE PERSON TO HOLD THE HOOD WHILE OTHER IS UNDER IT. EXTREME RUST & RUST THROUGH INTERIOR RUNNING BOARDS/STEP UP: BOTH DRIVER AND PASSENGER SIDE INTERIOR RUNNING BOARDS/STEP UP HAVE EXTREME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS.WHEN THE DRIVER OR PASSENGER SIDE DOORS ARE OPEN ALL RUST CAN BE SEEN.SOME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS IS VISIBLE FROM THE EXTERIOR EVEN WHEN DRIVER OR PASSENGER SIDE DOORS ARE CLOSED. *TR
Jan 06, 2012
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
WHEN IT IS HOT OUTSIDE, THE CAR WILL NOT START. IT JUST CRANKS AND CRANKS,BUT, WILL NOT TURN OVER.....AS IF IT WAS OUT OF GAS WHEN IT IS NOT. THERE ARE MANY TRICKS TO GETTING THIS THING TO START THOUGH. IF THE WINDOWS ARE ROLLED UP ALL OF THE WAY, AND IT HAS NOT BEEN DRIVEN BEFORE NOON, IT WONT START. IF I DRIVE IT IN THE MORNING WHEN IT IS COOL OUTSIDE, IT WILL ALMOST ALWAYS START LATER IN THE DAY. IF I DON'T DRIVE IT UNTIL THE AFTERNOON, AND THE WINDOWS HAVE BEEN LEFT DOWN AND IT IS PARKED IN THE SHADE, IT WILL ALMOST ALWAYS START. THIS PROBLEM HAS BECOME A NIGHTMARE. I HAVE HAD IT IN THE SHOP 2 DIFFERENT TIMES AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THIS TO HAPPEN. THEY HAVE REPLACED RELAY SWITCH'S AND FUEL FILTER, BUT HAS NOT HELPED. I HAVE NOTICED THE "THEFT LIGHT" BLINKS RAPIDLY WHEN IT WONT START, EVEN THOUGH I HAVE NO THEFT DEVICE ACTIVATED IN THE VEHICLE!!! THE AIR BAG LIGHT COMES ON AND OFF WHEN IT FEELS LIKE IT, THE DRIVER SIDE WINDOW DOESN'T ROLE DOWN HALF THE TIME, AND THE SEAT BELTS IN THE BACK SEAT "LOCK UP" EVERY TIME SOMEONE USES THEM TO THE POINT WHERE WHOM EVER IS USING IT HAS TO TAKE IT OFF AND LET IT RETRACT ALL THE WAY TO GET IT TO UNLOCK. THIS HAPPENS SEVERAL TIMES DURING A TRIP IN THE CAR. I AM OVER ALL DISAPPOINTED WITH THE CAR AT THIS POINT, AND WOULD LOVE TO SELL IT, BUT, I CAN NOT PREDICT FROM DAY TO DAY IF IT WILL EVEN START FOR A BUYER TO TEST DRIVE IT!!!! THE STARTING ISSUE HAS BEEN GOING ON FOR A FEW MONTHS, THE OTHER ISSUES HAVE BEEN HAPPENING FOR ALMOST A YEAR NOW. *TR
Jul 24, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
1999 FORD EXPLORER CAUGHT FIRE. CONSUMER STATES THAT HIS VEHICLE WAS IN THE SHOP FOR ABOUT 5 TO 6 WEEKS GETTING A NEW ENGINE TRANSMISSION AND RADIATOR, AND RECALL REPAIR DONE. THE VEHICLE CAUGHT FIRE A MONTH AFTER THE REPAIRS WERE MADE. *KB
Jan 03, 2008
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE IDLING AT A TRAFFIC LIGHT, THE LEFT TURN SIGNAL BLINKED FOUR TIMES AND THEN BECAME STUCK IN THE ON POSITION. THE CONTACT NOTICED FUMES COMING FROM THE HAZARD LIGHT BUTTON. THE DEALER STATED THAT THE MULTI-FUNCTION SWITCH FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 87,475 AND FAILURE MILEAGE WAS 87,455.
Sep 05, 2007
FUEL SYSTEM, GASOLINE,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING 50 MPH THE VEHICLE STALLED. THERE WAS A RECALL FOR THE FUEL SYSTEM. HOWEVER, THE DEALER STATED THAT THIS VEHICLE WAS NOT INCLUDED DUE TO THE VIN. ALSO, THE HOOD ON THE VEHICLE WILL NOT OPEN. THE FAILURE HAS NOT BEEN DIAGNOSED. THE DRIVER'S DOOR WILL NOT OPEN WITH THE KEY. THE FAILURE AND CURRENT MILEAGE WAS 190,000. *AK
May 01, 2007
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
GEM MODULE (VEHICLE GETS LOCKED INTO 4 WHEEL DRIVE OR WILL NOT EXIT 4 WHEEL DRIVE NHTSA CAMPAIGN ID NUMBER: 99V06200. *JB
Feb 24, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
DT: NOTICED PROBLEMS WITH VEHICLE ON SEPTEMBER 1, 2002. THERE WAS AN ELECTRICAL PROBLEM BECAUSE THE LIGHT FOR THE AIR BAGS WAS ALWAYS ON. THE WINDSHIELD WIPERS TURNED ON AND OFF BY THEMSELVES. THIS HAPPENED SO OFTEN THAT IT COULD CAUSE AN ACCIDENT. TOOK VEHICLE TO THE MECHANIC FOR THE BRAKES BECAUSE THEY WERE MAKING NOISE, AND HAD TO PUMP THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP. *AK THE DRIVER'S SIDE POWER DOOR LOCK DOES NOT LOCK. THE REAR PASSENGER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE. *NM
Oct 20, 2005
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,SEATS,INTERIOR LIGHTING
1 complaint
WE WERE FORCED TO TAKE THIS VEHICLE FROM HANSEL FORD IN SANTA ROSA WHEN THEY FELT WE WOULDN'T BE ABLE TO AFFORD THE 2004 FORD F-150 WE PURCHASED THEY HAD SOLD MY TRADE IN HADN'T MADE A DEAL WITH COMPANY FOR CONTRACT CAME A FEW DAY BEFORE FIRST PAYMENT DUE AND REPOED IT SINCE WE HAVE HAD CAR NIGHTMARES THE SEAT ON DRIVER SIDE BROKE JUST REGULAR TIME IT DOES A LOT OF JERKING AND SPUTTERING THE LIGHT WORK WHEN THEY WANT TO ETC..... PLEASE GET ME A DECENT VEHICLE FOR AFTER. *JB
Sep 08, 2005
POWER TRAIN,EQUIPMENT
1 complaint
DT: THE CONTACT HAS A 2005 CHALET, WHEN GOING ON VACATION YES THE AXLE BROKE. THE TRAILER WAS BEING TOWED AT 55-60 MPH. WHEN THE AXLE BROKE IT CAUSED DAMAGE TO SEVERAL PARTS OF THE TRAVEL TRAILER AND TIRE. THERE WAS SMOKE DAMAGE FROM THE TIRE AND STRUCTURAL DAMAGE TO THE CABINETS AND UNDER CARRIAGE. THE REAR AXLE THAT BROKE WAS THE ONLY AXLE ON THE TRAILER. THERE WAS NO DAMAGE TO THE VEHICLE THAT WAS TOWING THE TRAILER. THE TRAILER WAS TOWED TO THE DEALER, AND THERE HAS NOT YET BEEN A DETERMINATION ABOUT THE REPAIRS. UPON THE VEHICLE OWNERS INSPECTION, THEY DISCOVERED THAT THE AXLE WAS COVERED WITH RUST AND HAD MANY CRACKS. THE POLICE WERE CALLED, BUT NO POLICE REPORT WAS FILED SINCE THERE WAS NO ACCIDENT. *AK
Aug 22, 2005
PARKING BRAKE,POWER TRAIN,VISIBILITY,EQUIPMENT
1 complaint
NORMAL, LIGHT USAGE (11,000MI/Y); SCHEDULED MAINTENANCES PERFORMED. 1. REAR AXLE SEAL(S) LEAKING. 2. FRONT PINION GEAR SEAL LEAKING. 3. PARKING BRAKE FLOODED WITH FLUID FROM 1 OR 2, NOT SURE. 4. EVAPORATIVE UNIT FOR AC DEFECTIVE, NEEDS REPLACEMENT. 5. LCD FOR CLOCK/AUDIO SYSTEM DEFECTIVE. 6. REAR WINDOW WIPER MOTOR FAILED TWICE. ------- MANUFACTURER ADMITS NOT USUAL WEAR/TEAR, BUT WON'T COVER ANY PORTION OF APPROX. $2000.00+ REPAIR COST, NOR EVEN PROVIDE "LOANER". *NM
Aug 05, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,INTERIOR LIGHTING
1 complaint
DT: CONTACT STATES THE INSIDE LIGHTS, WINDSHIELD WIPERS, AND THE POWER WINDOWS WOULD NOT WORK. ALSO, THE OUTSIDE LIGHT WOULD NOT GO OFF WHEN THE VEHICLE WAS SHUT OFF, CAUSING THE BATTERY TO RUN DOWN. THERE WAS A RECALL ON THIS VEHICLE REGARDING THE GENERIC ELECTRIC MODULE, BUT THIS SPECIFIC VEHICLE DOES NOT FALL UNDER THIS RECALL CAMPAIGN.*AK
Jun 07, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,SEATS
1 complaint
@ 50,000 MILES RADIATOR WENT OUT AND WE REPLACED W/ NEW RADIATOR/ HEADS IN THE MOTOR HAD TO BE REPLACED / ELECTRICAL PROBLEMS / RE-BUILT TRANSMISSION PUT IN / DRIVER'S SEAT RECLINER FAILURE . *AK
Mar 21, 2005
LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
TWO WEEKS AGO I WENT TO GET OUT OF MY SUV AND THE DOOR WOULD NOT OPEN. I FINALLY GOT IT TO WORK AFTER PULLING ON THE HANDLE AND PUSHING LOCK/UNLOCK ABOUT 20 TIMES. THIS HAPPENS DAILY. *JB
Nov 06, 2004
ELECTRICAL SYSTEM,VISIBILITY,INTERIOR LIGHTING
1 complaint
RECALL 00V072000 CONCERNING ELECTRONIC FUNCTIONS. WINDSHIELD WIPERS WERE INOPERATIVE. ALSO, INTERIOR LIGHTS, AND THE 4X4 CONTROL WORKED INTERMITTENTLY. DEALER WAS NOTIFIED. DEALER INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. *AK
Oct 26, 2004
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VISIBILITY
1 complaint
THE REAR WINDSHIELD WIPER DOES NOT CLEAR THE ENTIRE WINDOW, THE LEFT TURN SIGNAL DID NOT WAIT UNTIL THE TURN WAS MADE BEFORE GOING OFF. THE CONSUMER BELIEVES SOMETHING MAY HAVE COME LOOSE WHICH CAUSED A GAS LEAK WHILE DRIVING. THE DEALER REFUSED TO REPAIR THE WIPER AND TURN SIGNAL UNDER WARRANTY. *JB *NM
Aug 19, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
1999 FORD EXPLORER EDDIE BAUER EDITION... WE HAD GONE OUT TO DINNER AND WHEN LEAVING THE PARKING SPACE IT SOUNDED AS IF WE RAN OVER A GLASS BOTTLE. MY HUSBAND LOOKED AROUND THE VEHICLE AND COULD NOT FIND ANYTHING. I GOT IN THE DRIVERS SEAT AND IT FELT AS IF THE EMERGENCY BRAKE WAS ON (WAS NOT) AND WAS VERY HARD TO MOVE. WE RETURNED TO THE PARKING SPACE, TURNED OFF THE VEHICLE GETTING READY TO CALL AAA FOR SERVICES. WE BOTH HEARD A "RELEASE" SOUND. HE TURNED ON THE VEHICLE, BACKED UP AND WE DROVE HOME VERY CAREFULLY. THE NEXT MORNING THE VEHICLE WAS AT THE DEALERSHIP TO LOOK INTO THIS MYSTERY. THE BRAKES WERE FINE; HOWEVER, THEY FOUND THE FOLLOWING TO REPAIR: *SEALS TO BRAKES *REAR AXLE PINION SEAL *BOTH LOWER BALL JOINTS ON THE FRONT END I WAS TOLD THE FRONT RIGHT TIRE BALL JOINTS WERE COMPLETELY WORN DOWN AND THE TIRE WAS JUST WOBBLY HELD ON BY THE LUG BOLTS. WE RECENTLY PURCHASED THIS VEHICLE AND WOULD APPRECIATE YOUR HELP IN REVIEWING THE PAST RECALLS ON THIS TYPE VEHICLE. THIS COULD AND WOULD HAVE BEEN AN EXTREME HAZARD WITH PROBABLY EXTREME INJURY TO THE PERSONS INVOLVED. ALSO, IF YOU CAN PLEASE CHECK THE PAST HISTORY OF THE OWNERS TO MAKE SURE THEY HAVE KEPT THE VEHICLE MAINTAINED WITH ANY SUGGESTED RECALL ITEMS. THANK YOU, MARLENE MORGAN *LA *SC *JB
Aug 17, 2004
ENGINE AND ENGINE COOLING,VISIBILITY,AIR BAGS
1 complaint
INTERMITTENTLY WINDSHIELD WIPERS DID NOT WORK OR STARTED WORKING ON THEIR OWN. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE STALLED ON THE ROAD. AIR BAG AND CHECK ENGINE LIGHT INTERMITTENTLY CAME ON AND OFF.*AK
Aug 04, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
WHILE DRIVING CONSUMER NOTICED THAT CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON DURING THE DURATION OF THE DRIVE. TECHNICIAN REPLACED A CRACKED ENGINE HEAD/HEATER CORE/FOUR DIFFERENT SPARKS PLUGS/ GASKETS, AND FILLED AND CHANGED THE OIL. *AK
Apr 29, 2004
POWER TRAIN,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
POOR PERFORMANCE/DURABILITY OF THE VEHICLE. INCLUDES 5 RECALLS (TO DATE) AND THE NEED TO REPLACE THE TRANSMISSION IN THE VEHICLE AFTER ONLY 72,000 MILES OF OPERATION. OTHER PARTS NOT PROPERLY FUNCTIONING AT THIS TIME ARE THE RADIO, CRUISE CONTROL, AND BRAKE LIGHTS.*AK
Apr 22, 2004
AIR BAGS,EQUIPMENT
1 complaint
AIR BAG WIRING HARNESS ON 1999 FORD EXPLORER REPLACED AT A COST TO ME OF $550. TOLD BY DEALER IT WAS DEFECTIVE PER TSB 03-24-1.X4.5X. IT WAS REPLACED BEFORE WHEN UNDER WARRANTY FOR SAME DEFECT. TOLD BY DEALER NOT A SAFETY ISSUE SO FORD WOULD NOT COVER COSTS, BUT ALSO TOLD IF NOT REPLACED AIR BAG SYSTEM COULD FAIL.
Apr 13, 2004
TRAILER HITCHES
1 complaint
I HAVE BEEN ADVISED BY U-HAUL THAT THEY WILL NO LONGER RENT A TRAILER TO ME TO BE TOWED BY MY 1999 FORD EXPLORER (4DR, XLT). I HAVE NOT BEEN ADVISED BY BY YOUR AGENCY OR FORD THAT THIS VEHICLE IS UNSAFE TO USE AS A TOW VEHCILE. MY COMPLAINT IS AGAINST U-HAUL FOR ADOPTING THIS PRACTICE, AND AGAINST FORD FOR FAILING TO NOTIFY ME IF THIS VEHCILE IS NOT SAFE TO USE AS A TOW VEHCILE, WHCIH IS WHY I PURCHASED IT! I FEEL THAT I HAVE BEEN IGNORED BY THE NHTSA AND FORD.*AK
Feb 27, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,TIRES,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I PURCHASED MY EXPLORER ABOUT 1 YEAR AGO. I HAVE HAD NOTHING BUT PROBLEMS WITH IT SINCE I BOUGHT IT. JUST IN THE LAST 3 MONTHS IT HAS BEEN IN THE SHOP AT HOMETOWN MOTORS AT LEAST 4 OR 5 TIMES. AND EVERYTIME THEY GET IT IN THEY CHARGE ME A HUNDRED DOLLAR DEDUCTABLE PLUS WHAT THE WARRANTY WON'T COVER. I HAD TO PAY 1300.OO FOR MY WARRANTY AND I HAVE HAD TO PAY ALMOST 700.00 SINCE THEN ON THE WORK FOR EVERYTHING GOING WRONG WITH THE EXPLORER. I HAVE ALL OF MY RECEIPTS BEING GATHERED . WHO CAN I GET AHOLD OF TO TELL THEM ABOUT THIS LEMON THAT I BOUGHT. I CANNOT AFFORD FOR THIS TO KEEP GOING ON.I STILL OWE THE CAR COMPANY ALMOST 300 DOLLARS FROM LAST WEEK WHEN MY EXPLORER WAS IN THE SHOP FOR ALMOST 2 WEEKS. PLEASE EMAIL ME BACK AND TELL ME EVERYTHING I SHOULD DO TO GET THIS PROBLEM FIXED. I REALLY APPRECIATE IT.
Jan 15, 2004
STEERING,UNKNOWN OR OTHER
1 complaint
STEERING VERY UNSTABLE?.......HAVE TO STRUGGLE TO KEEP VEHICLE ON THE ROAD WHEN THERE ARE PAVEMENT PROBLEMS SUCH AS CRACKS AND CREVICES, ETC..... HAVE NEVER DRIVEN A VEHICLE WITH THIS PROBLEM BEFORE AND HAVE DRIVEN QUITE A FEW CARS..DIDNT NOTICE IT UNTIL AFTER THE MILEAGE METER GOT TO 54,000 MARK...... ALSO HAVE READ THE DEATH RATING IN 40 MPH CRASHES WAS MUCH HIGHER THAN USUAL AT CRASH TEST. COM......WHY??????
Jan 15, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT
1 complaint
THE BIGGEST PROBLEM I HAVE NOW IS MY TRANSMISSION, ON AUGUST 1ST, MY EXPLORER LOST ITS REVERSE, IT IS NOW AUGUST 25, AND I STILL DO NOT HAVE MY CAR, THEY FIXED IT ON AUG 20, IT BROKE THAT NIGHT, TOOK IT BACK AUG 22, BROKE AGAIN AND THEN TOOK IT BACK THAT NIGHT AND NOW THEY STILL HAVE IT AND DONT KNOW WHAT IS WRONG WITH IT. I TOLD THEM ALL I WANT IS A CAR, BUT THEY SAY THEY CANNOT GIVE ME ONE. WHY? I DONT HAVE A CAR, I LEASE THE ONE I HAVE, CANT DRIVE IT, STILL HAVE TO PAY FOR IT, AND THEY WONT GIVE ME A LOANER.
Jan 15, 2004
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
1--BAD ROARING NOISE IN LEFT FRONT WHEEL AREA 2--RATTLING NOISE IN EXHAUST (MUFFLER) OUR VEHICLE WAS IN THE SHOP OVER 21/2 WEEKS MY WIFE PICKED UP THE VEHICLE THURSDAY8-28-03 SAME NOISE IN THE FRONT ALSO NEW RATTLING NOISE LEDFT FRONT END. NOISE IN BAD AT 55MPH LOTS OF PROMISES MADE BY MALOY FORD ALL TALK ALSO THEY WILL NOT RETURN MY CALL SALESPERSON THRU OWNER
Jan 15, 2004
STEERING,EQUIPMENT
1 complaint
FAILURE OF RACK AND PINION AND STEERING SHAFT ON 4-3-03; SAME PROBLEM OCCURRING ON 12-12-2003.*AK
Dec 12, 2003
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,TIRES
1 complaint
SEVERAL PROBLEMS WITH 1999 FORD EXPLORER EDDIE BAUER EDITION. *MR WHEN THE VEHICLE WAS TURNED RIGHT, THE WINDSHIELD WIPERS WOULD COME ON, THE RIGHT REAR TIRE HAD BLOWN, THERE WAS A WHINE NOISE, A LEAKING ON THE GARAGE FLOOR ALONG WITH A BURNING SMELL WHEN THE VEHICLE WAS SHUTOFF, IT WAS DISCOVERED THE FRONT AXLE SEAL NEEDED TO BE REPLACED. CHECK ENGINE LIGHT HAD COME ON AND THE HEAT GAUGE SHOWED HOT, THE DEALER DETERMINED IT WAS THE THERMOSTAT. THE ENGINE SURGED, THE LIGHT EMITTING THE DISPLAY HAD GONE OUT, THERE WAS A PROBLEM WITH THE RIGHT FRONT HUB ASSEMBLY/AXLE SEAL. *SCC *JB
Dec 01, 2003
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
1999 FORD EXPLORER INVOLVED IN AN ACCIDENT.*MR THE CONSUMER STATED HE/SHE HEARD A NOISE FROM THE ENGINE PRIOR TO THE ACCIDENT AND ALSO THE AIR BAGS FAILED TO DEPLOY. *JB *NM
Nov 19, 2003
STEERING,ENGINE AND ENGINE COOLING
1 complaint
ENGINE CHECK LIGHT STAYS ON ALL THE TIME, AND THE STEERING WHEEL LOCKS, MAKING DRIVING IMPOSSIBLE. VEHICLE HAD SEVERAL RECALL REPAIRS DONE, BUT THE PROBLEM PERSISTS. DEALER AND THE MANUFACTURER HAD BEEN INFORMED OF THE PROBLEM.*AK
Sep 26, 2003
EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
PROBLEMS WITH WINDSHIELD WIPERS, BRAKE LIGHTS, SEAT HANDLES, INTERIOR LIGHTS AND DOOR LOCKS.*MR REAR WINDSHIELD WIPERS DO NOT WORK. BOTH SEAT HANDLES BROKE OFF. INTERIOR LIGHTS REMAIN ON, BRAKE LIGHTS ARE REPLACED TWICE A WEEK. DOOR DOES NOT UNLOCK PROPERLY.*TS
Sep 12, 2003
CHILD SEAT
1 complaint
THERE WERE PROBLEMS WITH THE BACK SEAT AS FAR AS NOT HAVING THE TETHER POINTS WHERE BOOSTER SEAT COULD BE SECURELY FIT INTO THE SEAT(S). THE MANUFACTURER WAS CONTACTED, AND STATED THAT THEY WILL NOT BE ABLE TO FIND ANY SOLUTION FOR THE CONSUMER. THE DEALER WAS CONTACTED, AND STATED THAT THE ONLY THING THAT THEY COULD SUGGEST WAS TO PURCHASE A NEW VEHICLE. *AK *SCC
Aug 22, 2003
PARKING BRAKE,ENGINE AND ENGINE COOLING,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
REAR WINDSHIELD WIPER MOTOR FAILED. CAUSED LOSS OF VISIBILITY THROUGH BACK WINDOW. REAR POWER WINDOW MOTOR FAILED. ACCELERATOR PEDAL VIBRATES ON ACCELERATION. (USUALLY WHILE MERGING ON TO HIGHWAYS) PARKING BRAKE INDICATOR LIGHT DOES NOT ALWAYS LIGHT WHEN PARKING BRAKE IS ACTIVE. RATTLE AND VIBRATION FROM CATALYTIC CONVERTER COVER. *JB
Jun 24, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THE OIL PRESSURE GAUGE SHORTED OUT, THE AIR BAG WIRING HARNESS, FRONT AXLE SEALS, BRAKE CALIPER PADS, BRAKE LINE, POWER DOOR LOCK ASSEMBLY AND MULTI FUNCTION SWITCH ASSEMBLY WERE ALL REPLACED. *TS THE TIMING CHAIN, TENSIONER, IDLE AIR CONTROL, VALVE INTAKE GASKETS AND THE SEATS WHICH RIPPED WERE ALSO REPLACED. * JB
Apr 07, 2003
ELECTRONIC STABILITY CONTROL
1 complaint
CONSUMER HIT AN ICY PATCH ON THE ROAD, THE VEHICLE STARTED TO SKID, THE VEHICLE WAS OVER CORRECTED, HIT SIDE OF ROAD AND VEHICLE TURNED OVER SEVERAL TIMES. DRIVER SUSTAINED INJURIES, AND VEHICLE WAS TOTALED. *AK *JB
Mar 06, 2003
AIR BAGS,TIRES
1 complaint
CONSUMER WAS INVOLVED IN A COLLISION, AND THE AIR BAGS FAILED TO DEPLOY, CONSUMER WAS ALSO INFORMED THE TIRES WERE TOO BIG FOR THE VEHICLE.*JB
Feb 19, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TRANSMISSION IS NOT ACTING LIKE IT IS SUPPOSE TO. EVERY TIMEE CONSUMER HIT THE BRAKES PASSENGER SIDE WILL MAKE A REAL HARD NOISE. TRANSMISSION HAS BEEN FIXED FIVE TIMES, AND IT IS UNDER WARRANTY. BUT BRAKE DEALER STATED THAT THERE WAS NOTHING WRONG WITH IT. TS
Jan 30, 2003
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
WHILE TRYING TO ACCELERATE DOORS AUTOMATICALLY LOCKED, AND THEN VEHICLE SHUT OFF. IT WAS HARD TO GET VEHICLE BACK STARTED. DEALER NOTIFIED.*AK
Aug 26, 2002
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
THROTTLE BODY/LINKAGE, ETC, FAILS AND CAUSES PEDAL TO STICK. WHILE DRIVING, TRUCK WILL SURGE FORWARD OR STALL WITH NO WARNING. PEDAL MAY ALSO NOT DISENGAGE, REDUCING SPEED WHEN RELEASED. *AK DEALER FOUND STICKING IAC VALVE. CHECK ENGINE LIGHT ON. DEALER FOUND LEAKING INTAKE SEALS AND REPLACED. *TT
Jun 20, 2002
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM
1 complaint
ENGINE HEADS CRACKED ON BOTH SIDES. THE HOOD LATCH ASSEMBLY RUSTED AND CANNOT BE OPENED, ALSO THE HORN FILLED UP WITH WATER AND WOULD NOT WORK AS A RESULT.
May 27, 2002
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
VEHICLE HAS MAJOR VIBRATION THROUGHOUT BODY WHEN IT IS IDLING. RPMS FLUCTUATE UP AND DOWN BETWEEN 1600 AND 2300. DEALER ADDED AN EXTRA BRACKET TO EXHAUST SYSTEM TO HELP STOP VIBRATION. VEHICLE WOULD ONLY REV HARD WHEN IT WAS FIRST STARTED UP. VEHICLE WAS NOT INCLUDED IN RECALL 00V395000/ MANUFACTURER'S RECALL 00546, BUT IT WAS UPGRADED ACCORDINGLY TO HELP CORRECT THE PROBLEM BEFORE IT GOT WORSE.*AK
Mar 19, 2002
STEERING,SUSPENSION,SERVICE BRAKES, AIR
1 complaint
WHILE DRIVING 15MPH AND WITHOUT WARNING FRONT TIRE COLLAPSED. MECHANIC STATED THAT UPPER BALL JOINT WAS MISSING A NUT WHICH CAUSED BRAND NEW TIRE TO COLLAPSE.*AK DEALER REPLACED BROKEN RIGHT LOWER BALL JOINT, BRAKE HOSE, WHEEL SPEED SENSOR AND RACK/PINION UNIT. *YD
Feb 20, 2002
VEHICLE SPEED CONTROL,SEATS
1 complaint
WHILE BACKING OUT OF A DRIVEWAY AT APPROXIMATELY 5 MPH A BOLT IN DRIVERS SEAT UNEXPECTEDLY BROKE AND CAUSED SEATBACK TO FALL INTO SECOND ROW OF SEATS. AS A RESULT, DRIVER'S FOOT HIT ACCELERATOR PEDAL, INCREASING SPEED OF VEHICLE, AND LOST CONTROL. VEHICLE TRAVELED AN ESTIMATED DISTANCE OF 50-60 FEET BEFORE CRASHING INTO A TREE. DRIVER RECEIVED MINOR HEAD AND SHOULDER INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY THE DEALERSHIP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. NOTE: PART IS AVAILABLE FOR INSPECTION.*AK
Feb 08, 2002
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE DRIVE TRAIN, CONSUMER BEGAN HEARING AN ODD N OISE IN AUGUST 2000, AND IN APRIL 2001, AT THAT TIME DEALER COULD NOT DUPLICATE THE PROBLEM, THE DEALERSHIP HOWEVER DID REPLACE THE DRIVESHAFT ASSEMBLY, AND THE JOINT ASSEMBLY SPINDLE-ARM, SEVERAL MONTHS LATER THE OUTER TIE-ROD ENDS WERE REPLACED, LOWER STEERING SHAFT WHICH WAS LEAKING POWER STEERING FLUID, THE POWER STEERING PUMP AND THE RACK AND PINION, ALSO PARKING BRAKE DOES NOT RELEASE, AND THE CRUISE CONTROL CABLE WAS REPLACED, THE CHECK ENGINE LIGHT ILLUMINATED.*AK *SLC
Feb 04, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
"CHECK ENGINE" LIGHT CAME, BUT CAR APPEARED TO RUN/PERFORM NORMALLY. WHEN THE LIGHT CAME ON, I WAS LOW ON FUEL. HAD DEALER CHECK, REPORTED TAHT I NEEDED NEW FUEL PUMP, THERE WERE LEAKS AT INTAKE GASKETS & COST TO REPAIR WOULD BE ABOUT $1,200. SECOND SCAN BY ANOTHER AUTO SHOP COULD NOT GET THE SAME COMPUTER "CODES" AS DEALER. "CHECK ENGINE" LIGHT WAS RESET. ON 1/24/2002, WHEN FUEL TANK WAS VERY LOW, "CHECK ENGINE" CAME ON AGAIN. NOT CONVINCED WHAT THE PROBLEM IS! I AM CERTAIN THAT WATER IN THE FUEL IS PART OF THE PROBLEM. I AM NOT CONVINCED THAT A NEW FUEL PUMP IS NEEDED.*AK
Jan 28, 2002
VEHICLE SPEED CONTROL,INTERIOR LIGHTING
1 complaint
WHEN DRIVING AT NIGHT, ( THIS PROBABLY HAPPENS DURING THE DAY ALSO BUT ISN'T AS NOTICABLE) DASH LIGHTS, DOOR PANEL LIGHTS AND THE CRUISE CONTROL LIGHTS GO OUT FREQUENTLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY WERE "UNABLE" TO DUPLICATE THE PROBLEM, AND KNOW OF NO RECALLS FOR THIS PROBLEM. THE LIGHTS HAVE SO FAR QUICKLY COME BACK ON. HOWEVER EACH TIME THEY GO OUT, THEY STAY OUT A LITTLE LONGER. *AK
Nov 24, 2001
STEERING,WHEELS
1 complaint
DEALER STATES " OUT OF WARRANTY" , VEHICLE ALLMOST ROLLED OVER DUE TO COMPLETS SEPARATION OF THE FRONT WHEEL AND SPINDLE FROM VEHICLE. THIS WILL MOST LIKELY BE A DEFECTIVE ASSEMBLY OR POOR ENGINEERING.BOLT FOR UPPER SPINDLE TO BALL JOINT BROKEN OR MISSING AND BALL JOINT SHAFT SHEARED OFF. BRAKE LINE BROKEN OFF AND AXLE SEPERATED FROM THE HOUSING. RECOMMEND A RECALL ON THIS VERY POOR DESIGN AND OR A REPLACEMENT OF ALL THESE BALL JOINTS PRODUCED BY WHATEVER COMPANY MADE THIS BALL JOINT.
Sep 02, 2001
ENGINE AND ENGINE COOLING,TIRES
1 complaint
ENGINE MAKES A RATTLING NOISE, CONSUMER CONSTANTLY WENT TO DEALER TO DIAGNOSE THE PROBLEM. AFTER DOING 2-3 DIAGNOSTIC TESTS, NO PROBLEM WAS FOUND, CONSUMER WENT TO ANOTHER DEALER FOR A SECOND OPINION AND A REBUILD ENGINE WAS PUT IN. BOLT TO ENGINE CYLINDER BROKE OFF AND A NEW HEAD WAS ORDERED. *AK CONSUMER IS STILL NOT SATISFIED THAT ENGINE IS NOT RUNNING SMOOTHLY AND STILL HEAR IRREGULAR NOISES, DEALER IDENTIFIED THE NOISE AND INFORMED CONSUMET THAT IS WAS NORMAL, CONSUMER ALSO BLAMES DEALER FOR SELLING HER THE VEHICLE WITH DEFECTIVE FIRESTONE TIRES, CONSUMER HAD TO PURCHASE 5 NEW TIRES. *SLC
Aug 29, 2001
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
CONSUMER'S DAUGHTER WAS TRAVELING ABOUT 65MPH ON HIGHWAY TRAFFIC WAS HEAVY AND VEHICLES WERE TRAVELING FAST. THERE WAS ANOTHER VEHICLE IN FRONT OF THE LANE. STEERING COLUMN AND BRAKES WEREN'T FUNCTIONING. CONSUMER CONTINUED TO TRAVEL, AND SHE HIT GUARDRAIL ON SIDE, AND WENT ONTO GRASS AREA. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Aug 21, 2001
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,TIRES,EQUIPMENT
1 complaint
CONSUMER HAS COMPLAINED TO DEALER THAT STEERING WHEEL SHAKES OUT OF CONTROL. STEERING MAKES DASHBOARD RUMBLE LIKE FRONT END HAS HYDRAULICS. TURNING VEHICLE RIGHT OR LEFT, STEERING SHUTTERS HARD. CONSUMER WOULD HAVE TO ADD A QUART OF POWER STEERING ONCE A WEEK. DEALER FOUND POWER STEERING LEAKING, AND REPLACED RACK AND PINION AND REALIGNED VEHICLE. ON 6-29-01, VEHICLE WAS TAKEN BACK TO DEALER FOR STILL HAVING THE PROBLEM. DEALER FOUND NOTHING WRONG WITH VEHICLE. PROBLEM HAS NOT BEEN REMEDIED. *AK THE BRAKE LIGHT SWITCH WAS INOPERATIVE CAUSING THE BRAKE LIGHTS TO BE INOPERATIVE, THE BRAKES SQUEAK AND THE DEALER TREATED THE PADS WITH AN ANTI SQUEAK SOLUTION, THE A/C BLOWS OUT WARM AIR DUE TO A LEAKY COMPRESSOR AND O-RING, THE TORQUE CONVERTER FAILED CAUSING THE TRANSMISSION TO LOCK UP, PASSENGER SIDE GOODYEAR TIRE BLEWOUT WHILE DRIVING, THE WINDOW ON THE RIGHT SIDE SHAKES WHEN GOING UP OR DOWN. NLM
Aug 15, 2001
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,TIRES,EQUIPMENT
1 complaint
AUTOMATIC TRANSMISSION IS SLIPPING IN ANY GEAR. IT DOESN'T SHIFT GEARS CORRECTLY WHEN ACCELERATING. TRANSMISSION ONLY SHIFTS CORRECTLY INTO 1ST GEAR, AND DOUBLE SHIFTS INTO 2ND AND 3RD GEARS AFTER LETTING OFF GAS. TRANSMISSION SHIFTS SOMETIMES FROM HIGH TO LOW, CAUSING VEHICLE TO PULL. OVERDRIVE LIGHT INTERMITTENTLY WOULD GO ON AND OFF. WAS REPAIRED AT DEALER. ON 1-18-2001. DEALER REPLACED MULTIPLE PARTS IN TRANSMISSION 02-15-2001, TRANSMISSION LOCKED UP AND WOULDN'T MOVE.TORQUE CONVERTER AND PUMP WITH HOUSING WERE REPLACED. ON 6-29-2001, TRANSMISSION WAS STILL PULLING. DEALER REPLACED A STUCK EVR VALVE AND REPLACED IT. *AK FRONT AND REAR ROTORS WARPED, DEALER REPLACED, ABS LIGHT ILLUMIANTED, DEALER REPLACED REAR SPEED SENSOR, BRAKES ARE NOISY. PASSENGER WINDOW SHAKES, DEALER LUBED TRACKS. MOTOR MAKES RATTLING NOISE WHEN BEING DRIVEN STEADILY. STEERING GETS STIFF AND MAKES A WHINING NOISE. AIR CONIDTIONER WAS REPAIRED. GOODYEAR TIRE BLEWOUT, THIS TIRE WAS A REPLACEMENT FOR FIRESTONE RECALL 00T005. *SLC
Aug 15, 2001
SUSPENSION,POWER TRAIN
1 complaint
WHILE TRAVELING AT APPROXIMATELY 20 MPH VEHICLE WAS MAKING A RUMBLING NOISE, AND VEHICLE WAS BEING PULLED TO RIGHT. CONSUMER SUDDENLY LOST CONTROL OF STEERING AND BRAKES. CONSUMER WAS ABLE TO BRING VEHICLE TO A STOP. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT FRONT WHEEL BEARINGS HAVE BLOWN APART, AND AXLE POPPED WHICH RESULTED IN LOSS OF STEERING AND BRAKES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
May 25, 2001
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,TIRES
1 complaint
WE HAVE HAD A HOOD LATCH RECALL, CRUISE CONTROL RECALL, QUESTIONS ABOUT A TIRE RECALL (FIRESTONE), POWER STEERING FLUID LEAK, CV BOOT RIP, WIPERS TURNING ON WITH THE TURN SIGNAL, 1 ENGINE REPLACED DUE TO 0 PSI OIL AT IDLE (DID THEY REALLY REPLACE IT OR JUST SAY THEY DID?) SEVERAL INDEPENDENT RE-EVALUATIONS AFTER THE "NEW" ENGINE HAD EVEN MORE NOISES, FUEL INJECTORS REPLACED, A MYSTERIOUS CLUNKING SOUND ON THE RIGHT SIDE DURING LEFT TURNS, ~5000MI AFTER 1ST ENGINE "REPLACEMENT" ANOTHER FORD REPAIR CENTER IS NOW SAYING THAT THE ENGINE HAS 0PSI AT AND WE NEED ANOTHER ENGINE. WE FEEL LIKE THIS 99 EXPLORER (WITH CURRENTLY <35,000MI)IS A LEMON AND WE ARE TIRED OF RECALLS, REPAIRS, WAITING FOR ENGINES. WE WANT A DEPENDABLE CAR! WE HAVE TAKEN IMMACULATE CARE OF THE CAR, HAVE HAD PROFESSIONALS DO THE WORK ON IT (USUALLY FORD DEALERSHIPS) AND YET WE ARE AFRAID THAT THE WARRENTEE WILL RUN OUT AND WE WILL HAVE AN EXPENSIVE PROBLEM OR, WORSE, THE CAR WILL FAIL AND SOMEONE WILL GET HURT! DOES THIS CAR QUALIFY AS A "LEMON." IF NOT WHAT DOES? IF SO, WHAT ARE OUR OPTIONS? P.S. ALL OF THE MENTIONED PROBLEMS ARE DOCUMENTED BY FORD DEALERSHIP RECORDS THAT ARE IN OUR POSSESSION.
Apr 20, 2001
VISIBILITY,EQUIPMENT
1 complaint
SUMMARY DID NOT EXPLAIN THE DEFECTS IN THESE COMPONENTS.
Mar 17, 2001
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
BACK UP LIGHT ON RADIO FLICKER ON/OFF WHILE DRIVING. CONSUMER FEARS THAT IT MAY BE A SHORT THAT COULD LEAD TO A FIRE. FORD HAS NOT BEEN CONTACTED.*AK ALSO, AIR BAG LIGHT STAYS ON SOMETIMES. THE INTERIOR LIGHTS OVER THE REAR SEAT FAILED. THE CONSUMER HAD CONTACTED THE DEALER. *YH
Mar 06, 2001
VEHICLE SPEED CONTROL,TIRES
1 complaint
MOST PROBLEMS HAVE SIMPLY BEEN A NUISANCE, ESPECIALLY ON TOP OF THE SIX RECALLS ON MY VEHICLE. INCLUDING 5 RECALLED TIRES WHICH TOOK TWO MONTHS TO REPLACE AND SHOWED SERIOUS SIGNS OF TREAD SEPARATION. HOWEVER, FOUR DAYS AGO WHILE DRIVING ON THE HIGHWAY, THE GAS PEDAL BECAME LODGED TO THE GROUND. I REACTED BY PUTTING MY FOOT UNDER THE PEDAL AND PULLING IT FORWARD. THE PEDAL THEN FELL OFF AND BECAME LODGED UNDER THE BRAKE PEDAL. I WAS LUCKY TO GET OFF THE ROAD SAFELY.*AK
Feb 20, 2001
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
WHILE SIGNALING FOR A LEFT LANE CHANGE SIGNAL DOES NOT WORK. BUT, CONSUMER CAN HEAR STATIC COMING FROM RADIO WHEN SIGNALING LEFT. *AK
Feb 16, 2001
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,TIRES
1 complaint
COMING TO STOP , PULLING INTO PARKING SPACE, AND ABOUT TO APPLY BRAKES WHEN VEHICLE ACCELERATED/ SURGED FOWARD AT A HIGH RATE SPEED, CAUSING VEHICLE TO GO OVER CONCRETE PORCH ,KNOCKED OVER 6*6 POLE, AND HIT WALL OF RESTAURANT. DURING ACCELERATION CONSUMER SLAMMED ON BRAKES, BUT VEHICLE WOULD NOT STOP UNTIL 5-6 FEET LATER.*AK FIRESTONE WILDERNESS AT TIRES CAUSED TRAUBLE TO THE CONSUMER AND HAD TO BE REPLACED BY BF GOOD RICH TIRES. *YH
Nov 15, 2000
VISIBILITY,SEAT BELTS
1 complaint
DRIVER SIDE REAR SEAT BELT WILL NOT EXTEND FROM THE HOUSING MECHANISM, CAUSING SEAT BELT TO BE INOPERABLE. ALSO, DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT LATCH IN THE BUCKLE HOUSING MECHANISM, CAUSING BELT TO BECOME INOPERABLE. ALSO, EXPERIENCED A PROBLEM WITH WINDSHIELD WIPERS; WHEN DRIVING IN RAINY WEATHER CONDITIONS, WINDSHIELD WIPERS STOP WORKING, CAUSING POOR DRIVER'S VISIBILITY. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Oct 02, 2000
STEERING,TIRES
1 complaint
WHILE DRIVING ON HIGHWAY, STEERING BECAME WOBBLY & I PULLED OVER. THE TIRE COLLAPSED JUST AS I REACHED SIDE OF HIGHWAY. WIFE AND INFANT WERE PASSENGERS. CALLED AAA & ASSISTED BY PASSING PATROL CAR. BROUGHT THE TIRE TO FIRESTONE DEALER IN NATICK, MA WHO *REFUSED* TO REPLACE THE TIRE FOR FREE AND TOLD ME I MUST HAVE DRIVEN OVER SOMETHING. I TRADED IN THE FORD SIX MONTHS LATER FOR A LEXUS. *AK( DOT NUMBER: )
Oct 01, 2000
STEERING,EXTERIOR LIGHTING
1 complaint
THERE WERE NO WARNING LIGHTS ON THE DASH WHEN CONSUMER TURNED ON TURNING SIGNAL SWITCH AND STEERING COLUMN STARTED SMOKING, AND SMOKE WAS COMING OUT OF THE HAZARD LIGHTS SWITCH. CONSUMER STATED SMOKE STOPPED WHEN TURNING SIGNAL WAS TURNED OFF.*AK
Sep 25, 2000
STEERING,SUSPENSION
1 complaint
SOME OF THE ROLLOVER PROBLEMS COULD BE ATTRIBUTED NOT ONLY TO FIRESTONE TIRES BUT THE STEERING WHICH OVERSTEERS, IS AS SENSITIVE AS THE POWER STEERING IN THE 1950 7 1960'S. SUGGEST YOU LOOK INTO THIS. THIS VEHICLE HANDLES VERY POORLY ON WET ROADS AND SMALL PUDDLES, IT WANTS TO GO WHEREEVER IT FEELS LIKE. SUGGEST YOU LOOK INTO THIS. SHOULD ALSO HAVE THE EXTREMELY HIGH CENTER OF GRAVITY LOOKED AT CLOSELY.
Sep 23, 2000
VISIBILITY,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,TIRES
1 complaint
AFTER SEEING INFORMATION ABOUT RECALLS, INSPECTED THE TIRES AND FOUND OUT THAT LEFT REAR TIRE HAD THREE CUTS ON IT. CONSUMER WAS CONCERNED. FIRESTONE, WILDERNESS, P235/75 R15, DOT VD. *AK CRUISE CONTROL MALFUNCTIONED. HOOD LATCH WAS LOOSE. WINDSHIELD WIPER MALFUNCTIONED. *YH
Sep 08, 2000
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING VEHICLE STALLED AND DIED. DRIVER APPLIED BRAKES AND VEHICLE WOULD SURGE SUDDENLY. DEALER HAS INSPECTED THE VEHICLE AND REPLACED WIRES. PROBLEM HAS REOCCURRED . *AK
Sep 01, 2000
VISIBILITY,TIRES
1 complaint
PE00020, ORIGINAL EQUIPMENT; WHILE DRIVING ON INTERSTATE AT 60 MPH SUDDENLY IT FELT LIKE CAR LIFTED, AND THEN HEARD A POP. WHEN CAR LANDED, CONSUMER LOST CONTROL, CAR SWERVED, AND USED A CEMENT DIVIDER TO HELP SLOW THE VEHICLE DOWN AND TO KEEP IT FROM ROLLING OVER. *AK THE CONSUMER FEELS THE ACCIDENT WAS DUE TO FAULTY FIRESTONE WILDERNESS XT TIRES AND 2 PEOPLE WERE INJURED. THE WIPER SWITCH WAS REPLACED. *SLC
Aug 29, 2000
AIR BAGS,VEHICLE SPEED CONTROL,TIRES
1 complaint
PE00020 ; AIRBAG MODULE LIGHT CAME ON THE DASHBOARD INTERMITTENTLY. THROTTLE WAS STUCK, AND VEHICLE SUDDENLY ACCELERATED/T HOOD LATCH BOLTS WERE DEFECTIVE, AND AND THE FIRESTONE #ATX P23575 R15 DOT VDUL TIRE TREAD SEPARATED. HAS CONTACTED FIRESTONE, AND THEY PUT ON A WAITING LIST. *AK
Aug 18, 2000
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,EXTERIOR LIGHTING,VISIBILITY,TIRES,EQUIPMENT
1 complaint
PE00020, ORGINIAL EQUIPMENT WITH 1999 FORD EXPLORER, TIRE SIZE P23575R15. WHILE DRIVING THE FRONT END SHAKES VERY HARD, AND ON ALL TIRES THERE ARE LUMPS FORMING AND MAKING A WHISTLING NOISE. *AK THERE WAS A CONSTANT NOISE IN THE FRONT OF THE VEHICLE, DEALER HAS REPLACED THE FOLLOWING TO REMEDY THE PROBLEM: DRIVESAHFT, LOWER CONTROL ARMS, LEFT UPPER BALL JOINT, LOWER STEERING SHAFT ON TWO OCCASIONS, FRONT SHAFT, LOWER BALL JOINTS, OUTER TIE ROD ENDS, POWER STEERING PUMP AND RACK, LEFT UPPER BALL JOINT AND FINALLY THE ARM BUSHING THAT WAS HITTING THE FRAME. BRAKES WERE PULSATING, DEALER MACHINED THE FRONT ROTORS. THERE WAS A DELAY IN STARTING THE VEHICLE, DEALER STATED THIS WAS NORMAL. RADIO HAD NO DISPLAY LIGHTS, DEALER INSTALLED A NEW RADIO. THE REAR BRAKE LIGHT BURNT OUT, DEALER REPLACED THE BULB. THE PARKING BRAKE SOMETIMES WOULD NOT RELEASE, DEALER COULD NOT DUPLICATE THE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED. THE REAR WIPER WAS NOT CLEANING, DEALER REPLACED THE WIPER ARM AND BLADE. *SLC
Aug 07, 2000
ENGINE AND ENGINE COOLING,VISIBILITY,INTERIOR LIGHTING
1 complaint
WHILE DRIVING ON HIGHWAY TRAVELING 65MPH ALL OF SUDDEN THE VEHICLE CUTS OFF. NO WARNING. NO NOTHING. INTERIOR LIGHTS WENT OUT, AND ALSO THE REAR WIPERS WORK INTERMITTENTLY. CONTACTED DEALER THEY ARE AWARE OF THE PROBLEM, BUT NOT ABLE TO FIND WHATS CAUSING THE PROBLEM. PROBLEM STILL EXISTS. *AK *ML
Jul 06, 2000
VISIBILITY,WHEELS
1 complaint
RIM CRACKED, REAR WINSHIELD WIPERS FAILED FOR THE 2ND TIME. *AK( DOT NUMBER: 274 )
Jun 09, 2000
AIR BAGS,STRUCTURE
1 complaint
WHEN TURNING ON THE IGNITION, WARNING LIGHTS ARE SUPPOSED TO COME ON AND GO OFF. HOWEVER, AIRBAG WARNING LIGHT STAYS ON. CONSUMER FEELS THIS IS UNSAFE, AND THERE MAY BE A PROBLEM WITH THE AIR BAG SYSTEM. ALSO, AUTOMATIC DOORS LOCKS DO NOT LOCK WHEN VEHICLE IS PUT INTO DRIVE, BUT AFTER THE VEHICLE HAS TRAVELED 2-3 MILES DOWN THE ROAD. *AK *ML
Jun 05, 2000
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
UPON PICKUP OF VEHICLE AFTER RECALL REPAIR (00V-072), (99V-062), (99V-123), (99V-164) CONSUMER NOTICE A DENT AND SCRATCHED PAINT ON THE DOOR OF THE VEHICLE. YH
May 22, 2000
SUSPENSION,LATCHES/LOCKS/LINKAGES
1 complaint
WHEN TRAVELING UNDER ANY NORMAL BRAKING CONDITIONS, CONSUMER NOTICED VEHICLE WAS PULLING TO THE RIGHT. ALSO, DOORS LOCKED WITHOUT OPERATING THE DOOR LOCKS. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Mar 30, 2000
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
WINDSHIELD WIPERS REPLACED ONCE. ALSO, TWO DIFFERENT DESCRIPTIONS OF ENGINE NOISE. *AK
Mar 24, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
BRAKE LIGHTS DO NOT STAY ON WHEN BRAKES ARE APPLIED. LIGHTS COME ON, BUT GO BACK OUT WHILE BRAKES ARE STILL BEING APPLIED. DEALER HAS SEEN VEHICLE, AND SAID THAT IT IS NORMAL. *AK BRAKE SWITCH HAS BEEN REPLACED 6 TIMES AND POWER BOOSTER HAS BEEN REPLACED WITH NO REMEDIES, BRAKE PEDAL MAKES A POPPING NOISE WHEN RELEASED. MESSAGE CENTER, MILES PER GALLON, IS INACCURATE AND HAS BEEN REPLACED, HOWEVER CONSUMER STATES IT STILL DOES NOT WORK. REAR SUSPENSION SQUEAKS AND GROANS OVER BUMPS, CONSUMER STATES THERE IS TOO MUCH ROLL STIFFNESS BUILT INTO SUSPENSION, ALIGNMENT CHECKED AND TOE SET DUE TO VEHICLE WANDERING. WATER LEAKS INSIDE DOOR FRAMES. AUTOMATIC TRANSMISSION IS RELUCTANT TO DOWNSHIFT UNLESS THE ACCELERATOR IS PRESSED FLAT TO THE FLOOR. INSIDE REAR VIEW MIRROW MOUNTED TOO LOW. CONSUMER STATES SQUEAKS AND RATTLES SHOW UP ALL THE TIME IN THE INTERIOR OF THE VEHICLE, RATTLES IN DASH, DRIVERS DOOR AREA, AND B PILLAR. CD CHANGER JAMMED TWICE. LIMITED EMBLEM REPLACED TWICE. SPEEDOMETER READS TOO FAST. *SLC
Mar 08, 2000
STEERING,POWER TRAIN,AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
THIS TRUCK HAS OVERDRIVE PROBLEMS. WHEN YOU PUT IT IN REV AND THEN DRIVE MOST TIMES IT WILL CUT THE OVERDRIVE OFF, BUT NOT ALL THE TIME. REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE. AIRBAG LIGHT GOES ON AND STARTS BLINKING THEN GOES OFF FOR A WHILE THEN BACK ON. THE POWER STEERING MAKES NOISE ON A HARD RIGHT OR LEFT TURN.
Jan 04, 2000
STEERING,EXTERIOR LIGHTING,VISIBILITY
1 complaint
WINDSHIELD WIPERS WOULD GO ON OR OFF ON BY THEMSELVES. WOULD SOMETIMES STOP IN MIDDLE OF OPERATION. VEHICLE WOULD FAIL TO START IF STEERING WHEEL IS NOT IN CORRECT POSITION. THE SIGNAL LEVER WILL NOT OPERATE PROPERLY IF THE WHEELS ARE SLIGHTLY TURNED. *AK
Nov 22, 1999
VISIBILITY,SEATS
1 complaint
RECEIVE A STATIC SHOCK UPON STEPPIMG OUT OF VEHICLE AND TOUCHING DOOR TO CLOSE IT. FORD HAS A SPECIAL SERVICE MESSAGE #03373 WHICH CONFIRMS THIS BUT STATES THIS IS A NORMAL CONDITION. I OWNED A 1992 FORD EXPLORER AND NEVER HAD THIS HAPPEN. IN ADDITION, NO ONE SPENDS $28,000 FOR A VEHICLE AND RECEIVES A STATIC DISCHARGE AND FINDS THAT ACCEPTABLE. PROBLEM #2 IS THE WINDSHIELD WIPERS COME ON BY THEMSELF PERIODICALLY.
Sep 25, 1999
VISIBILITY,AIR BAGS
1 complaint
THE AIRBAG LIGHT COMES ON INDICATING A PROBLEM WITH AIRBAG SYSTEM WHICH WON'T DEPLOY IN EVENT OF A CRASH SO IT WONT PROTECT THE OCCUPANT. ALSO PROBLEMS WITH WINDSHIELD WIPER MALFUNCTION WHICH MAY CAUSE VISUAL DIFFCULTY AND CRASH. PROBLEM STILL EXISTS. PLEASE PROVIDE FURTHER INFORMATION. MJS
Sep 24, 1999
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
WHILE DRIVING DOWN HIGHWAY AT APPROX 45MPH SWITCHED LANE TO THE RIGHT HAND, AND ANOTHER VEHICLE CAME OUT FROM THE CONSUMER'S RIGHT, SWERVED BACK OVER TO ANOTHER LANE TO AVOID HITTING CONSUMER'S VEHICLE. BUT, INSTEAD VEHICLE REAR ENDED CONSUMER'S CAR. NEITHER AIRBAG DEPLOYED. ALSO, INERTIA SWITCH FAILED. CONTACTED DEALER. *AK
Sep 14, 1999
SUSPENSION,VISIBILITY
1 complaint
WHEN DRIVING VEHICLE AT 70 MPH IT BEGAN TO SHAKE VIGOROUSLY, IT SHOOK SO BADLY THAT WHEN TRYING TO LOOK OUT THE REAR VIEW MIRRIOR, DRIVER COULD NOT SEE. DEALER HAS BEEN CONTACTED. *AK
Sep 09, 1999
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
CAR WILL NOT START . ALSO, CONSUMER SMELLED GAS FUMES. TOOK CAR TO THE DEALER, AND THEY TOLD HUIM THERE WAS NOTHING WRONG. *AK
Sep 02, 1999
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
WHENEVER TRUCK IS DRIVEN THERE IS A TAPPING NOISE COMING FROM THE ENGINE. THE EXPLORER WAS TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM. THE FIRST TIME DEALER STATED THAT THE CONDITION WAS A NORMAL CONDTION. SECOND TIME THE EXHAUST BOLTS WERE REPLACED. THE THIRD TIME THE EGR VALVE WAS REPLACED. THE TRUCK IS STILL BEING SERVICED FOR THE CONDITION. WINDSHIELD WIPERS COME ON BY THEMSELVES DUE TO ELECTRICAL SHORT IN THE MULTI-FUNCTION SWITCH. *AK
Aug 18, 1999
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
WINDSHIELD WIPERS WILL COME ON UNEXPECTEDLY, CAUSING DISTRACTION TO DRIVER. ALSO, BRAKES KEEP SQUEAKING. *AK
Jul 30, 1999
VISIBILITY,UNKNOWN OR OTHER
1 complaint
WINDSHIELD WASHER INTERMITTENTLY COMES ON ITS OWN. AIRBAG AND SEATBELT LIGHTS STAY ON. *AK *ML
Jul 23, 1999
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Jul 08, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
FUMES COMING FROM THE EXHAUST SYSTEM ARE SO STRONG THAT CONSUMER IS UNABLE TO DRIVE WITH THE WINDOWS DOWN. THE DEALER IS NOT ABLE TO CORRECT THIS PROBLEM. ALSO, WHEN TAKING FOOT OFF BRAKE PEDAL, BRAKES DO NOT RELEASE COMPLETELY. THIS HAPPENS DURING NORMAL BRAKING, NO INCLEMENT WEATHER. BRAKE BOOSTER WAS REPLACED. CONSUMER STILL EXPERIENCING THE SAME PROBLEM. *AK
Jun 22, 1999
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
I PURCHASED THIS 99 EXPLORER IN FEBRUARY AND ALREADY IT HAS BEEN IN THE SHOP SEVERAL TIMES FOR DIFFERENT DEFECTS INCLUDING ON THE FIRST DAY I BOUGHT THE TRUCK AND TOOK IN HOME WITH 6 MILES ON IT THE TRANSMISSION BEGAN SLIPPING AND EVENTUALLY WENT OUT ON THE TRUCK. SINCE IT WAS A SATURDAY THAT THIS HAPPENED THE TRUCK SAT TILL MONDAY WHEN THE DEALER HAD IT TOWED BACK (I DID NOTICE TRANSMISSION FLUID ON THE GROUND).THE DEALER SAID THIS PROBLEM WAS DUE TO A CONNECTOR ON THE TRANSMISSION FLUID LINE NOT BEING SEALED OR TIGHTENED. I ASKED IF THERE WAS DAMAGE TO THE TRANSMISSION WHICH THEY SAID IT WOULDN'T BE BUT THIS LEADS ME TO MY NEXT PROBLEM. THE TRUCK DOES NOT ACCELERATE THROUGH THE GEARS PROPERLY BUT FORD SAYS THERE IS NOTHING WRONG WITH AFTER LOOKING AT IT AGAIN. NEXT IT WAS IN FOR THE SPEED CONTROL CABLE WHICH THEY SENT A LETTER TO ME FOR BUT DID NOT HAVE THE CABLE IN STOCK AND WERE SUPPOSE TO DISABLE THE SPEED CONTROL UNTIL ONE CAME IN. THEY DID NOT DISABLE IT WHICH WAS VERY HAZARDOUS SAFETY WISE. NEXT THE TRUCK HAS BEEN IN BECAUSE ONE OF THE SPEAKERS WAS BLOWN AND IN FACT AFTER GETTING THAT ONE REPLACED THE OTHERS SOUND JUST AS BAD AS THE BLOWN ONE AND THE RADIO HAS NEVER BEEN TURNED PAST HALFWAY. MY LATEST PROBLEM IS THAT MY WINDSHIELD WIPERS WILL COME ON SPORACTICALLY AT ANY TIME AND STAY ON FOR ABOUT 30 SECONDS AND I CANNOT TURN THEM OFF SEEING AS I DIDN'T TURN THEM ON. THIS HAPPENS ABOUT EVERY 45 MINUTES TO AN HOUR. I HAVE NOT BEEN TO THE DEALER ABOUT THIS BECAUSE ONE I AM VERY UNHAPPY ABOUT THE VEHICLE AND AM TIRED OF FINDING ANOTHER MEANS FOR TRANSPORTATION WHILE THEY FIX MY TRUCK. I EVEN ASKED FOR ANOTHER TRUCK BUT WAS TOLD THAT THERE SHOULDN'T BE MOE PROBLEMS WITH THE TRUCK, THIS WAS AFTER THE TRANSMISSION WENT ON THE FIRST DAY I BOUGHT IT. *AK
Jun 11, 1999
FUEL SYSTEM, OTHER
1 complaint
FUEL GAUGE READS INCORRECTLY. NLM
May 06, 1999
Frequently Asked Questions
How many problems does the 1999 FORD Explorer have?
The 1999 FORD Explorer currently has 1568 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1999 FORD Explorer?
The most common problems reported for the 1999 FORD Explorer are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1999 FORD Explorer problem data come from?
All problem and complaint data for the 1999 FORD Explorer comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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