2019 FORD Explorer Problems

VIN Decoder

Premium Report

274

Complaints Reported

Complaints by Component

STRUCTURE

130 complaints

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-Pillar trim had started to detach while driving. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 150,000.

Apr 06, 2026

Ford had a recall on a Explorer's roof rack covers...In 2021 the dealer glued down the covers. Over time the glue has gone bad and both roof racks are loose causing concern. I recently found out that there was a fix for this. It was installing Christmas tree push clips into cover to secure them. I recently went to the dealer (Sayville Ford, [XXX] ) and inquired about this and adviser stated not recall on file since it was done in 2021. Both roof rack covers are defective. Structure: Body Recall date 2021-05-04 Recall no. 21V316000 Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle. Hide details Recall consequence A detached roof rail cover can create a road hazard, increasing the risk of a crash. Recall action Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at [XXX] . Ford's number for this recall is 21S22. My vehicle never had push pins inserted according to this recall. Please advise on any help in this matter. I wait your response. Thank You [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 04, 2026

The a-pillar applique trim, which borders the left and right side of the front windshield of my 2019 Ford Explorer has been under recall since January 2024. I've taken it to Bill Utter Ford in Denton, Texas, on four separate occasions to ask for it to be repaired. Generally stated, every six months since the recall. They tell me its too bad, there are np arts to repair it. Question, how can you all allow 2 years to pass and not force them to do something? On March 29, 2026, the drivers side piece came flying off at 30 miles per hour. Luckily no one was behind me. Now my windshield has no protection trim. Further, I cut my right hand trying to force the broken pieces back in.

Mar 30, 2026

Injuries: 1

Similar to NHTSA Recall Number 24V031, driver's "B-pillar" trim (top edge) has detached and loose, and is only secured in-place by remaining anchors/attachments. In inspecting underlying substrate, it appears that a mechanical anchor is missing AND adhesive exhibits cohesive failure (remainder adhesive on both supporting/underlying substrate and backside of trim.

Mar 21, 2026

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Mar 17, 2026

+ 125 more complaints for this component

UNKNOWN OR OTHER

31 complaints

Vehicle was stolen, sold, and relisted for sale. Open Recalls on vehicle.

Apr 02, 2026

I am writing to formally report an issue regarding Safety Recall 24S02 on my 2019 Ford Explorer, which is incorrectly shown as completed by Cornerstone Ford in Elk River, Minnesota. This recall involves the exterior A‑pillar trim on 2011–2019 Ford Explorer vehicles and is a documented Ford safety campaign (24S02 / 24V031). According to Ford’s records and Cornerstone Ford’s reporting, Recall 24S02 is flagged as completed on my vehicle on Jun 2025; however, the actual recall repair has never been performed. It appears only on an estimate repair invoice from July 2025, and I have text message correspondence from the dealer dated December 19, 2025, stating that the part had arrived, yet no recall work was scheduled or completed. Notice on Invoice (attached): [Primary]: S100 - RECALL RECALL RECALL - C/S: NO REMEDY AVAILABLE YET-24S02 EXTERIOR A PILLAR APPLIQUE INSPECTION I am unable to take it to a different dealership because it has been flagged as completed. I contacted Ford's Customer service, and they are taking the dealership's word.

Mar 18, 2026

Remedy not available in timely manner. This came out in 2024. Issue should be fixed and parts available. I am experiencing the wind noice due to this. Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 Recall Status Recall Incomplete, remedy r yet available

Feb 26, 2026

It has been a year and a half since Ford recalled a part and they have yet to replace that part. It’s a year overdue from the timeline they claimed to be ready by.

Aug 05, 2025

The bottom part that holds the windshield down is coming off. My windshield sounds like it is going to fly off when I drive. It makes a constant loud noise when driving. This has been an ongoing issue for almost 2 years. Ford told me they couldn’t do anything about it.

Jul 25, 2025

+ 26 more complaints for this component

POWER TRAIN

29 complaints

I brought my vehicle to Ford Motor Place in Webster Massachusetts to do two recalls, my car was driving normally before the recall service. Immediately after recall work, it does not run properly. The dealer claims transmission failure without prior symptoms. The vehicle only has 70,000 miles.

Apr 13, 2026

Torque converter failed and had to be replaced within 60000 miles. Know issue to ford but they continue to charge $4,000 to have it repaired. Rear main seal leaks oil within 80,000 miles. Know issue to ford and they continue to charge $3,800 to have it repaired.

Mar 20, 2026

[XXX] � [XXX] [XXX] ⸻ To Whom It May Concern, My name [XXX], and I am writing to file a formal complaint against Ford Motor Company and multiple associated dealerships for gross negligence, financial harm, and discriminatory practices related to a recall repair that began in 2023 and has yet to be properly resolved. I own a 2019 Ford Explorer, VIN [XXX]. In 2023, I brought my vehicle to Wayne Akers Ford in West Palm Beach due to a torque converter recall. Before the issue was fixed, their transmission technician was fired, and I was redirected to Mullinax Ford. That began a two-year ordeal of being passed around between dealerships, misdiagnosed, and ignored while the original issue persisted. Alpaca Ford on 10th Avenue witnessed the malfunction twice but refused to repair it. I was told by Lenny, the Service Manager, and the Advisor Manager to “monitor the mileage” and report back — a delay tactic that eventually allowed them to deny my repair once the issue persisted at under 30 miles. When I returned with proof, they claimed the warranty had expired. This was caused entirely by their inaction and misguidance. To make matters worse: •I was forced to pay $1,300 for motor mounts that didn’t resolve the issue, despite telling them repeatedly it was unrelated. Ford covered a portion, but I was left to pay $897 out of pocket. •Tim Olsen at Wayne Akers Ford has refused to provide my refund and is now ignoring all calls and communication. •Ford’s corporate customer service has been involved from the beginning and failed to intervene effectively — despite acknowledging the situation. •I recently left a Google review describing my experience at Mullinax Ford, including my repeated denial of loaner vehicles while white customers were offered them freely. After posting the review, I was retaliated against — they refused to continue working on my car and told me to “come pick it up” without completing r INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 23, 2025

The transmission was violently jerking when accelerating to get on the interstate. Our Explorer is available for inspection upon request. It was dangerous in that we couldn't have a consistent speed when joining oncoming traffic on the road. The local Ford dealer did confirm the transmission needed replacement. Ford did an inspection on the original transmission and confirmed it was damaged. It was a sudden failure of the transmission and it included a wrench light on the dashboard. We had a rebuilt transmission installed by the local Ford dealer which cost us over $9,400. This is known issue by Ford, especially for the Explorers, but they are not standing behind their powertrains. I contacted Corporate Ford to see about any goodwill, but they were not interested in providing any assistance.

Mar 18, 2025

The contact owns a 2019 Ford Explorer. The contact stated that after shifting to the drive position the vehicle would shake and vibrate. The failure continued while driving at various speeds. The vehicle was taken to the local dealer who replaced the torque convert and reprogrammed the PCM but approximately one year later the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the torque converter needed to be replaced a second time. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 83,000.

Mar 14, 2025

+ 24 more complaints for this component

ELECTRICAL SYSTEM

12 complaints

Rear camera stopper working.

Sep 09, 2025

I have attempted multiple times to report Sync 3 screen issues with this vehicle. Began as intermittent issues. Screen would go off, get hung in reverse, unable to use touch screen, etc. Now, it is completely useless. Not able to use touch screen, not able to connect phone thru Bluetooth (making phone unusable), basically not unusable. I have no access to maps, any controls on screen. There's recalls on Explorers for this exact issue in 2020, etc models, so I am positive this same issue relates to mine. This is a very costly part to repair (we were quoted over $1200.00 by local Ford Dealership My car was barely out of warranty when this issue occured.

Aug 03, 2025

The contact owns a 2019 Ford Explorer. The contact stated while the vehicle was parked, the contact noticed a burning odor. The contact stated that later when the vehicle was started, the back over prevention camera display was black. In addition, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a wiring harness failure. The contact was informed that the rear wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

Jan 16, 2025

The contact owns a 2019 Ford Explorer. The contact stated that the horn was inoperable. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to perform a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

Feb 20, 2024

I purchased a Ford certified 2019 Ford Explorer recently. It is my 20th Ford. I could barely hear the horn and thought there was a problem with one of the horns. I researched it and found that the 2019 model year only came with one horn. The horn is at the front of the hood and when I checked there was a bracket for 2 horns but there was only one. You almost can not hear it when inside of the car and it makes me think that others may not hear it if there is an emergency. I have owned close to 70 cars and I have never had a car with one horn. A moped has a louder horn. In my opinion Ford should not have tried to save $5 that could cause an accident. I had to order Ford part number GB5Z-13832-A which are the dual horns found on the other model years. My safety and the safety of other 2019 Ford Explorer owners is at risk because of this.

Oct 29, 2023

+ 7 more complaints for this component

ENGINE

8 complaints

The contact owns a 2019 Ford Explorer. The contact stated that upon start-up there was an abnormally loud rattling sound coming from the engine compartment, with the check engine warning light illuminated. The cause of the failure has not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 97,000.

Jun 13, 2025

Water pump went out that's for some reason located inside the engine causing the water to leak into my engine and lose all power functions to the car it completely shut down on the highway. It's 10,000 repair on a 5 year old car due to faulty water pumps ridiculous

Mar 26, 2025

My engine is having to be replaced. It's at 100k miles. Costing me $5k for a replacement that is a used engine with 77k miles and 1 year warranty. I want to file a complaint. Car is still in the shop and I had to get a rental. I am a single mom with two kids. I had to pay all of this out of pocket.

Jan 07, 2025

I was putting my car in reverse and all of a sudden, it shifts really hard and makes this loud noise. I thought it was very strange, and put it in drive and went not even 2 minutes and my car had no power. I was pressing the gas pedals but it didn't want to go. I stopped it and called a Tow truck to come get my car and take it to the nearest Ford dealer. They called me in a few days advising that the transmission was gone. After researching online, I noticed a lot of Ford Explorers being recalled for this exact issue, including My sisters Ford Explorer. Hers was under the recall, and Ford paid for hers. Ironic, the same thing happened to mine and mine has no recall. My car had been running fine, up until this day. I have maintained this car and no warning lights ever came on, until I put it in drive and the Orange Wrench cam e on. I knew something was wrong then. I am a single mother of a [XXX] and this could have put us in alot of danger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 13, 2024

2019 Ford Explorer shutdown at full speed on Florida Turnpike for the second time within 30 days. The first time it was thought that the battery was at end of life. A new battery was installed and thought to be fine however, later the vehicle was unable to start after highway use, requiring waiting to restart. Engine cranks but will not start. Vehicle started then shut down at full highway speed on the Florida Turnpike on July 5th. Car was in unsafe location on highway edge as no other area was reachable. Car cranked but would not start. Turnpike Road Ranger responded, I called for tow and Uber, car eventually started and I drove it to Lorenzo Ford of Homestead FL. Ford has no TSBs on this subject however the internet has multiple videos showing Ford customer’s experiencing the same issue of no start or shutdowns. Please review for similar complaints. I have a very nice unreliable and unsafe car at this point.

Jul 15, 2022

+ 3 more complaints for this component

FUEL/PROPULSION SYSTEM

7 complaints

Vehicle fails to start intermittently. After having this happen on several occasions and waiting for 1-2 hours it would start. However, the last time, while traveling it would not start after taking brief stop. Had to leave the vehicle overnight and return the next day to haul it back home 300 hundred miles. That was Feb. 23, 2026 and still will not start. Vehicle has 70,000 miles.

Mar 11, 2026

Accelerator stuck wide open while entering freeway. I also have a safety recall notice 24S02/NHTSA recall 24V031

Feb 16, 2026

The catalytic converters for the Ford Explorer Utility Police Interceptor fail prematurely, degrading the emissions from the vehicle and causing the vehicle to fail emissions testing. Although Ford has implemented a Customer Satisfaction Campaign 22M06, they do not inform owners of the campaign or potential problem. My car was inspected by two Ford dealerships who simply cleared the error code (P0430) and made no mention of Campaign 22M06. The error code persisted as I replaced numerous other components (spark plugs, purge valve, oxygen sensors, Mass air flow sensor) trying to alleviate the problem over the last year. Only if you mention the campaign specifically will they inspect the vehicle for the purpose of replacing the the catalytic converters under warranty. Replacing these failing catalytic converters should be a recall because failure creates substandard emissions for thousands of vehicles.

Dec 05, 2025

Car would not start at certain times without warning. Sometimes putting us in an unsafe location. Finally vehicle was in a public parking and would not start and had to be towed to Ford dealer. The fuel pump and some other issues failed. Repair shop said it would happen with low gas, but we had over a half a tank. Total cost of bill without tow was $2132.02. Vehicle had 45,015 miles.

Jul 14, 2025

On 3 separate occasions my car has stalled when driving. All three were after driving for several hours in hot weather. 2 of the times I had a quarter of a tank of gas and pressed on the gas to pass someone and my car stalled out immediately after. Both very dangerous scenarios. 3 time just this week. Driving for over 5 hours in hot weather conditions, but 3 quarters of a tank of gas and stuck in traffic and the car just completely stalled. Again a dangerous scenario on the highway. All three times after waiting for about 45 minutes the car will start again. Sluggish at first and then drives normal. It’s giving indications that it could be a defect in the low pressure fuel pump that has been a recall in other 2019 ford explorers, but my vin #is not listed as one of them.

Jul 11, 2025

+ 2 more complaints for this component

SUSPENSION

6 complaints

My ford dealer will not check 4 wheel alignment at no charge to me. I have two articles that it is mandatory to do a 4 wheel alignment after replacing the rear toe arms on my 2019 ford explorer.

Mar 26, 2026

Suspension issue causing premature inside tire wear which can be fatal, if not deadly. Multiple cases have been recorded and found among other owners for this same make and model yr. Even after parts replacement and 4 wheel alignment was completed.

Nov 03, 2025

Rear left toe link failed while entering a curved freeway on ramp. Failure caused the vehicle to lose traction in the rear causing the vehicle to fish tail. Advanced drivers training prevented a collision but the vehicle swayed back forth due to the forward momentum. By a miracle there was no collision because it was a narrow two lane road, with no shoulder and was between concrete wall and guardrail.

Sep 12, 2024

Rear toe link and bushing issues. I have the same car as my sister. She has a 2016 with the same rear toe link as my 2019 and her car is covered under the recall and mine isn't.

Sep 03, 2023

The contact owns a 2019 Ford Explorer. The contact stated there was a loud rattle coming from the rear passenger side wheel of the vehicle. The noise progressed when on rough roads. The contact inspected the rear passenger side toe link which seemed as though it was loose and malfunctioning. The contact did not take the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,172

Aug 17, 2022

+ 1 more complaint for this component

STRUCTURE,UNKNOWN OR OTHER

4 complaints

In February I was driving to an appt. when the side panel on driver's door broke & started flying around & hitting car. (It has the numbers to enter the car without a key.) So I had to roll down window 1/2 way, grab the broken part & drive 18 miles to town, holding the part so it wouldn't fly off (in 30 degree weather!) So I drove by the Ford Dealership where I got my car. They thought there was a recall on that item so I've been waiting. I just saw on the NHTSA site there was a recall for that item on 2016-17? Explorers, but mine is 2019!!! Would you please add the 2019 model to that recall? Also, I'm STILL WAITING (1 1/2 years later) for the recalled trim pieces around the front windshield.

Jun 14, 2025

EXTERIOR A-PILLAR TRIM PART DETACHED, NOW CAUSED CRACKED WINDSHIELD WHERE TRIM WOULD HAVE BEEN. THE PART HAS BEEN DETACHED FOR MONTHS AND MY LOCAL FORD DEALERSHIP HAS NO TEMPORARY OR PERMANENT SOLUTION. MY WINDSHIELD NOW HAS A SPIDERING CRACK WHERE IT WOULD HAVE BEEN PROTECTED .

Jul 22, 2024

The B-pillar trim piece has become detached from the vehicle due to broken clips and when driving it appears as if it will fall off. Ford will not address the issue, other then using two sided adhesive tape which needs to be replaced continuously. The clips that hold the trim in place are broken and this is common on many explorers. There are other body trim pieces which have been recalled for and this needs to be added as well. The A-pillar trim was recently a recall item and this is just as much a hazard.

Mar 26, 2024

REAR HATCH ELECTRIC OPENING/CLOSING MECHANISM FAILED - HATCH CAME DOWN A STRUCK THE HEAD OF A PERSON CAUSING AN INJURY. ALSO BECAUSE THE HATCH WOULDN'T CLOSE PROPERLY EXHAUST ENTERED THE VEHICLE WHEN BEING DRIVEN.

Sep 24, 2019

Injuries: 1

ENGINE AND ENGINE COOLING

4 complaints

The contact owns a 2019 Ford Explorer. The contact stated that while accelerating, the engine made a winding noise and hesitated before accelerating. The contact noticed white smoke coming from the rear end of the vehicle. The smoke was coming out of the exhaust pipe. The vehicle was taken to an independent mechanic who diagnosed that the right and left superchargers had failed, causing oil to get into the exhaust, causing the smoke. The vehicle had not been repaired. The mechanic referred the contact to the dealer for assistance. The contact became aware of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The dealer was contacted, and an appointment was scheduled. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 56,000.

Mar 03, 2025

Nov of 2023, overheated but no leak from engine was found and no antifreeze in radiator. TOOK to Mckie Ford they replaced the valve and noted thst there was antifreeze in the valve chamber and stated we needed a new engine. We purchased a new engine had it installed in Jan 2024 we paid for new engine. When we should not have as we did research on the engine and it was faulty but no recalls were in place at that time so we joined a claims action suit to help recover costs..

Feb 02, 2025

The contact owns a 2019 Ford Explorer. The contact stated that while driving approximately 65 MPH, there was an abnormal anti-freeze odor inside the cabin of the vehicle. The contact stated that the "overheat" and "temperature" gauge illuminated. The contact drove the vehicle back to the residence, parked the vehicle, and observed that anti-freeze was leaking onto the driveway. The contact had the vehicle towed to an independent mechanic and was informed that the water pump had failed and needed to be replaced. The contact was referred to a dealer for assistance. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

Oct 28, 2024

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 70 MPH, the vehicle lost motive power, decelerated, and stalled. The vehicle was later towed to the local mechanic who diagnosed that the water pump was faulty and needed to be replaced. The water pump was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was unavailable.

Aug 16, 2024

VISIBILITY

4 complaints

The contact owns a 2019 Ford Explorer. The contact stated on several occasions while the vehicle was parked or while driving at various speeds, the side mirrors failed to tilt left or right but tilted up and down. The contact manually moved the mirrors for proper visibility. The vehicle was taken to a dealer where it was determined that the switch on the driver’s door was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

Dec 11, 2024

The contact owns a 2019 Ford Explorer. The contact stated that the front windshield was slightly detached from the vehicle. While driving at various speeds there was a whistling sound coming from the windshield. The vehicle was taken to an auto body shop where it was diagnosed that there was mold along the sides of the windshield panel causing the windshield to detach. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that there was no recall on the VIN for the failure. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 50,000.

Jan 04, 2024

The windshield piece flow off while we were traveling around 45mph. We did not know what happened until the next day when we saw it missing.

Mar 09, 2023

The contact owns a 2019 Ford Explorer. The contact stated that the front windshield gasket was crumbling. The contact was concerned that water might leak into the vehicle. The vehicle was taken to the dealer and inspected but the dealer informed the contact that there was no recall associated with the failure, although they had seen the failure on other vehicles. The vehicle was taken to an auto glass repair shop and repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was 40,000.

Jun 03, 2021

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

Blown engine due to ecoboost fuel issues. Vehicle quit and shut off on highway. Multiple issues with 2019 ford explorer that does not get resolved.

Dec 10, 2025

BURNING SMELL (PRESUMABLY EXHAUST FUMES) ARE LEAKING INTO CABIN WHILE DRIVING. HAPPENS MORE OFTEN UPON HARD ACCELERATION AND WITH AIR CONDITIONING ON IN AIR RECYCLE MODE.

Jul 30, 2019

TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING THE VEHICLE, THE CONTACT SMELLED EXHAUST FUMES AND FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD (4000 SE FEDERAL HWY, STUART, FL 34997, (772) 287-0955) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Apr 02, 2019

SEATS

2 complaints

The massage seat on the driver and passenger front seats malfunctioned. The drivers seat massage pillows stayed inflated on the seat and backrest. Driving to work this morning the massage pillow on the drivers seat popped. This was a very loud almost gunshot type of sound which caused me to swerve my vehicle and almost create an accident. This is due to the massage seat malfunctioning. Ford Motor corp is aware of the issue with the seats and have issued a Technical Service Bulletin but no recall. This is a serious safety issue as this could have caused a major accident while operating the vehicle. Ford Motor Corp refuses to fix the issue with my vehicle as it is no longer covered by my warranty.

Apr 14, 2026

FORD RECALL 19C07- { APPLIES TO VEHICLES EQUIPPED WITH ONE OR MORE MECHANICAL FRONT SEATS- POTENTIAL LACK OF SEAT RESTRAINT IN THE EVENT OF A CRASH}. I RECEIVED THIS NOTICE BY MAIL AND MADE AN APPOINTMENT FOR MY 2019 FORD EXPLORER AT 'GARY YEOMANS FORD PALM BAY' ZIP-32907. THEY DID NOT REPAIR THIS RECALL. I TOOK MY VEHICLE IN ON 07/27/20. MY REPAIR ORDER STATES THEIR TECH #5534 FOUND: "THIS VEHICLE DOES NOT HAVE ONE OR MORE MECHANICALLY ADJUSTABLE FRONT SEATS. BOTH SEATS IN THIS VEHICLE ARE ELECTRONICALLY CONTROLLED". THE VIN SAYS THEY BOTH ARE POWER-WHICH I QUESTIONED AT THE TIME OF PURCHASE-AT THIS SAME DEALERSHIP. I WAITED 3 FULL DAYS FOR MY VEHICLE TO BE REPAIRED WITHOUT A LOANER VEHICLE-WHILE THIS TECH WAS TOO LAZY TO WALK FROM THE DRIVER SEAT TO THE PASSENGER SEAT TO INSPECT THAT IT WASN'T A POWER SEAT. I ALSO REQUESTED THE 2ND ROW PASSENGER SEAT BE REPAIRED OR REPLACED. IT CONTINUES TO GET STUCK AND WON'T FOLD UP OR CLICK INTO PLACE IN THE UPRIGHT POSITION. TWICE IT HAS JOLTED FORWARD IN THE OPEN POSITION UPON BRAKING, WHILE DRIVING ON THE HIGHWAY, HITTING THE FRONT PASSENGER SEAT. ONE OF THESE TIMES MY GRANDDAUGHTER WAS SITTING IN THIS SEAT - I CAN ONLY THANK GOD SHE WASN'T A TODDLER. FOR THIS REASON MY PASSENGERS CANNOT SIT IT IN IT - IT VERY WELL COULD KILL THEM. THIS SAME TECHNICIAN STATES ON MY REPAIR ORDER: "VERIFIED THAT THE REAR SECOND ROW SEATS FOLD UP AND DOWN AND OPERATE PROPERLY". I HAVE BEEN GRILLED ABOUT GIVING A FIVE STAR REVIEW

Aug 03, 2020

FUEL SYSTEM, GASOLINE,ENGINE

2 complaints

The contact owns a 2019 Ford Explorer. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V101000 (Suspension). While retrieving the vehicle, the vehicle failed to start. The contact heard the mechanic revving the engine of the vehicle. The dealer determined that the fuel pump and fuel pump module needed to be replaced, and that the failure was not related to the recall repair. The vehicle was not repaired. The manufacturer was contacted and determined that the failure was not related to the recall. The failure mileage was approximately 50,000.

Apr 09, 2026

The contact owns a 2019 Ford Explorer. The contact stated that upon acceleration from a stop, the vehicle experienced a loss of automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and the fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion while driving 63 MPH, the vehicle lost automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving 72 MPH, and the vehicle lost automotive power. There was no warning light illuminated. The vehicle came to a complete stop and the contact called the Police for traffic control and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the fuel pump and the fuel injectors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

Jul 18, 2025

TIRES

2 complaints

The contact owns a 2019 Ford Explorer equipped with Hankook Tires, Tire Line: Ventus S1 Noble 2, Tire Size: 255/50/R20, DOT Number: (Unavailable). The contact stated that the tread on all four tires were extremely low. The vehicle was taken to a tire shop where the tread depth was measured. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in TSB: SSM46905 and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 19,700.

Jul 24, 2023

TL* THE CONTACT OWNS A 2019 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS 105H TIRES, SIZE: 255/50/R20. THE CONTACT STATED THAT THE ORIGINAL FRONT PASSENGER SIDE TIRE HAD TO BE REPLACED BECAUSE THE TIRE PRESSURE WAS CONSISTENTLY DUE TO A THREE INCH CUT APPROXIMATELY TWO INCHES FROM THE RIM. SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 843-4431) TRIED TO SELL THE CONTACT A NEW TIRE AFTER INFORMING HIM THAT THE TIRE WAS NOT COVERED BY THE WARRANTY. THE CONTACT WENT TO A TIRE SHOP FOR A SECOND OPINION AND WAS INFORMED THAT THERE WAS A DEFECT WITH THE TIRE. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS 2,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

Sep 23, 2019

WHEELS

2 complaints

I PURCHASED MY 2019 FORD EXPLORER IN MARCH 2019. I HAVE NOW REPLACED ALL 4 HANKOOK TIRES. THE TIRES HAVE HAD CRACKS, TEARS, HOLES, AND WERE SHREDDING. EACH TIRE FAULTED AT DIFFERENT TIMES. I HAD A BLOW OUT ON THE HIGHWAY. HANKOOK WAS CONTACTED BY THE DEALERSHIP AND MYSELF. HANKOOK BLAMED ME ON THE FIRST TIRE. I HAVE NOW FOUND A HOLE AND RIPS ALL OVER THE 4TH TIRE. THE DEALERSHIP CLAIMED IT MANUFACTURER FAULT. I CANNOT REVEAL MY AGE BUT I HAVE OWNED MANY CARS. I HAVE NEVER HAD ANY OTHER CAR DO THIS BUT MY 2016 FORD EXPLORER. THIS CAR HAD HANKOOK TIRES. I HAD TO REPLACE THE TIRES ON THIS VEHICLES AT 8 MONTHS DUE TO HOLES AND EXTREME SHREDDING. HANKOOK HAS COMPLAINTS ALL OVER THE INTERNET AND BBB. I HAD A BLOW OUT RIGHT AFTER CONTACTING THEM ON A DIFFERENT TIRE THAN I REPORTED TO THEM. I HAVE A YEAR OLD CAR WITH 4 TIRES THAT HAVE HOLES, YEARS, SHREDS. TODAY I HAD TO PUT A 4TH TIRE ON THE CAR. HANKOOK IS GOING TO HURT SOMEONE! I WAS DRIVING 85MPH WHEN THE TIRE BLEW OUT. *TR

May 18, 2020

WHILE DRIVING FROM VIRGINIA TO FLORIDA, TOWING SMALL U-HAUL TRAILER, WHEEL LUGS SHEARED OFF, CAUSING WHEEL TO COME OFF BELT ROLLING THE VEHICLE. VEHICLE IS BRAND NEW, I AM THE ONE AND ONLY OWNER FROM THE DEALERSHIP AND NEVER BEEN WORKED ON.

Jun 24, 2019

STEERING,WHEELS,SERVICE BRAKES

1 complaint

Brakes, rotors, tires and now steering column and starting gear is needing replaced after recall of rear toe link in 2019 ford explorer

Apr 16, 2026

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

The B post on the driver side flew off while driving. This is has been an ongoing issue. Ford has fixed them before and they keep causing issues on both the driver and passenger side. The exterior panel does not stay connected to the truck. It flew off at highway speeds, causing the air and rear tailgate to malfunction after it pulled a wire out. This is a huge safety issue ford refuses to acknowledge.

Mar 30, 2026

SUSPENSION,ENGINE AND ENGINE COOLING,STRUCTURE

1 complaint

The contact called on behalf of the owner of a 2019 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 26V101000 (SUSPENSION). The contact stated that after the vehicle was stopped at a traffic light, the vehicle stalled. The battery warning light was illuminated. The contact was able to restart the vehicle. The contact stated that the failure was occurring every other day. The vehicle was taken to an independent mechanic. The independent mechanic replaced the Manifold Absolute Pressure (MAP) sensor and an unknown sensor; however, the failure persisted. The contact stated that on a separate occasion, while the vehicle was idling, the vehicle stalled. The vehicle was restarted. The contact stated that while the temperature gauge was midway, the vehicle stalled. The battery warning light was illuminated. The contact stated that whenever the temperature gauge was midway, the vehicle would stall. The vehicle was taken to another independent mechanic who replaced a fractured spark plug and the timing chain. The vehicle was repaired; however, two months after the last repair, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Mar 23, 2026

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle suddenly started sputtering and decelerated unintendedly. The vehicle was driven to the shoulder of the roadway, and the vehicle stalled. The vehicle failed to restart and was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 52,000.

Aug 04, 2025

SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the brake pedal became inoperable. There was no warning light illuminated. The contact stated that the brake pedal failed to function properly, and the contact had to depress the brake pedal with added force to stop the vehicle. The contact also stated there was an abnormal sound while depressing the brake pedal. The vehicle was towed to the dealer, where it was diagnosed and determined that the rear brake pads and rotors had failed, and the braking system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for additional assistance. The approximate failure mileage was 36,000.

Jun 10, 2025

VISIBILITY/WIPER

1 complaint

The molding around my windshield is no longer there due to a recall from 1/19/24. I am no worried that either my windshield could fall out or that I might get water damage in my vehicle from the missing molding that goes around the windshield. The recall is for the A-Pillar trim and that is what I am referring to.

Feb 25, 2025

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

Code P0301 can’t pin point issue

Dec 08, 2024

FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance camera failed to function as intended. The contact stated that the Forward Collision Avoidance camera displayed a very blurry image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,500.

Sep 20, 2024

UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

I am writing to formally file a complaint regarding my 2019 Ford Explorer, which is currently subject to the 2011–2019 Ford Explorer — A-Pillar Trim Detachment Recall (Recall Reference Number: 24S02). The exterior A-pillar trim on my 2019 Ford Explorer, covered under the aforementioned recall, has caused severe issues including vibrations and a loud whistling noise around the windshield area, particularly at highway speeds. These problems are not only a nuisance but also pose a potential safety hazard, as the vibrations could lead to more severe structural damage or detachment of the trim while driving. I have contacted several Ford dealerships in my area, as well as Ford headquarters, seeking a resolution under recall 24S02. Unfortunately, I was consistently informed that the necessary parts to correct the issue are not available. I was told that Ford had provided the parts, but they were only available for a two-week period and are no longer in stock. The person I spoke with at the dealership advised me to call back at a later time to check if the parts are available. Additionally, when I reached out to Ford’s headquarters customer relations department for further assistance, I was simply transferred to my local dealership without any other form of help or guidance. This lack of support from the manufacturer is deeply frustrating and concerning. Furthermore, one of the dealerships informed me that another customer with similar issues under the same recall has been waiting for over a month and has yet to receive the necessary parts. This delay, coupled with the lack of clear communication and guidance, is highly concerning, especially given the potential safety risks associated with the defect. Given the severity of the issue and the inadequate response from Ford, I am requesting that the NHTSA intervene to ensure that Ford takes the necessary steps to resolve this safety concern promptly. I am concerned that a serious incident can occur if not resolved.

Sep 03, 2024

AIR BAGS

1 complaint

Airbag light has come on, states second row passanger side airbag inflatable circuit (inflatable seatbelt). Just purchased vehicle two days ago.

May 07, 2024

STEERING,SUSPENSION,WHEELS

1 complaint

I was traveling on the interstate (~75 mph) when the rear of my vehicle suddenly jerked to one side with enough force to cause a loss of control. There were no lights or warning sounds to indicate that there was anything wrong with the vehicle in that moment or leading up to it. I was fortunate enough that no contact was made with any other vehicles as my car crossed all three lanes; from the center lane to the far right and then back across all three lanes to the far left. The car skidded off the highway and slid onto a sloped embankment before it stopped. Obviously, I or someone else could have been seriously injured or even killed. I was able to drive the car back up on the shoulder of the highway. Everything was functioning properly EXCEPT the steering. I was able to drive at ~15 mph to the nearest exit. I was then towed to my mechanic's shop. The tow truck driver said it looked like my right rear tire was about to "fall off" and that I was very lucky. My mechanic took pictures of the damaged part (Right Rear Toe Arm) both on the vehicle and again once removed. He checked with Ford for a recall and found out that this part had been part of a recall on Explorers from 2012-2017, but not on the 2019. Assuming the part had been redesigned after 2017, he ordered a replacement for the right. (The Left Toe Arm was not damaged.) However, once the replacement part arrived, it was a completely new design from the 2019 Toe Arm. He recommended I replace the Left Toe Arm as well since the parts were so different. My right shock absorber was also damaged in the accident and had to be replaced.

Mar 28, 2024

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Operator law enforcement was idling for an extended time in this vehicle. He was found unconscious in the vehicle and diagnosed with acute carbon monoxide poisoning. He was hospitalised for 4 days, and suffers continuing neurological deficits. Post-incident testing by engineer instructed by operator indicated two improper or incomplete welds on exhaust system, allowing exhaust to pool under vehicle and enter passenger compartment through HVAC fresh air intake. Post-incident testing recreated rising CO levels in passenger compartment. Vehicle has also been inspected by manufacturer. There were no warning lamps or messages.

Jan 26, 2024

Injuries: 1

UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

The rear camera failed and it was discovered a corroded connector and cable. This is causing rear camera to fail. Ford helped with the repair cost however, the entire cable was replaced. Waited 5 months. This is a common problem and FORD should cover the refund and recall. The cameras are on a recall but not the cables that are causing the camera to fail. The repair costs like $2000. Ford did help. This is a manufacturer defect and the problem is common. Please see pictures and the video link. https://youtu.be/ewz_OeFO_6M

Aug 15, 2023

SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2019 Ford Explorer. The contact stated while driving 45 MPH, several messages indicating that the hill descent control system, the ABS system, and road stability control system had failed were displayed. The contact stated that the failure had been reoccurring while driving. Additionally, a message stating that the Forward Collision Avoidance warning system had detected a fault or obstruction, was displayed intermittently, causing the brakes to apply independently. The contact pulled to the side of the road. The contact stated upon turning off and restarting the vehicle, the vehicle operated as needed; however, the failure reoccurred while driving a long distance. The vehicle was taken to the dealer several times however, the dealer was unable to duplicate the failure. The vehicle was taken to a second dealer, Franklin’s Spring Creek Ford (220 W Main St, Colquitt, GA 39837), who received remote assistance from Ford engineers, but was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 36,066.

Apr 13, 2023

POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

I saw an article about the a pillars coming off while driving and wanted to report my story/experience with this problem vehicle! I pay wayyyy too much for this vehicle to be a 2019 and still have low miles (46,700) for it to be such a safety hazard for my family, I definitely expected more for such a big first Ford purchase. Very very disappointed. I don’t have all the receipts together right now to take pictures at this time but they are at my house if needed. -the a pillars have flown off the vehicle while driving down the freeway even after being fixed, even most recent fixes will not completely stay down and could still come off again. This has led to the window trim being ripped off with them and it all causing wind issues and allows stuff to catch on the windows while driving or build up underneath for weather conditions. -there is something within the vehicles power train that will not take alignments and has a very bad shimmy/sway within the wheels while driving. This is very very unsafe at any speed but quite bad at highway speeds, especially with wind because of the a-pillars issue. The way it moves while driving it feels like you’re not in control of the vehicle. Multiple alignments have been attempted, tire swaps and brand new ones have been put on and it continues to get worse. Nobody can figure out what’s causing this. -there are some electrical and heating shortages within the vehicle and intermittently these futures will glitch out and won’t work. Sometimes the display screen won’t come on or shut off, sometimes all the wipers will stop mid swipe and not fully stay down, sometimes the mirrors won’t adjust, some sensors barely work, there are times the seat warmer doesn’t work or does partially, the floorboard heat will only put out cold air unless it’s on auto and high, some lighting functions glitch out, same with the radio, sometimes the auto start don’t work, sometimes the seat positions will stop in mid move and won’t reposition

Feb 24, 2023

SEAT BELTS

1 complaint

2nd row seat belt malfunctioned during when rear ended recently. Seat belt came unlatched on my niece throwing her towards the front passenger seat. Car has been totaled. Injury was to driver.

Dec 31, 2022

Crash: 1

Injuries: 1

STEERING,POWER TRAIN

1 complaint

When I took a left hand turn coming from a stop-sign the control arm on my front right passenger side busted. I did not hit anything or cause the damange instead this was in part of failure of the product. I was traveling approximately 3 mph on a flat surface with no traffic exiting an industrial park. Because the control arm broke, it caused significant other damage to my vehicle due to the inability to steer my vehicle and the wheel to no longer be controlled by the steering wheel. There were no warning signs and nothing to signal to me that my car was in fact having issues. If I would have been traveling on the hwy during this incident chances are I would have been severally hurt or even killed. I had just dropped off my husband and child at an event where we were traveling on a hwy. Luckily I was traveling at a slow speed during this incident and nobody was injured. The vehicle has been inspected and based on the significant damage (fender, door, mechanical) there has been nothing but challenges getting the issues fixed. My car is still covered under warranty because it's new however between my car insurance and the warranty nobody wants to help cover the cost of the damage that was cause at no fault of my own. Finally, this is a known issue with Ford vehicles. Research shows many, many other complaints just like mine where faulty control arms are breaking at no fault of the driver. As a matter of fact, 3 days ago there was the same incident at a round-about where another Ford Explorer was sitting in the middle with it's control arm broken. Same issue, same scenario.

Nov 17, 2022

STEERING,AIR BAGS

1 complaint

Clip on horn cover that secures the driver air bag was coming apart, if not repaired may have caused an accident by inflating the air bag by a bump in the road or any other sensing that causes the air bag to engage, including honking the horn. on the interstate could have been catastrophic. To the driver, the horn cover could have discharged to the face without notice. The vehicle was taken to Dick Smith Ford in Columbia SC and after a long consideration by Ford Motors the steering wheel and air bag was replace at cost to me of $156.53. The vehicle had 24,000 with very light driving miles and little to no honking. Had not a mechanic at a local tire store took note, this possible tragic failure would have done some irrevocable harm to driver, occupants of vehicle and other in proximity of vehicle safety failure.

Jun 03, 2022

SEATS,UNKNOWN OR OTHER

1 complaint

There is a recall and no remedy has been done. Still waiting on a call or email.

May 31, 2022

STEERING

1 complaint

The contact owns a 2019 Ford Explorer. The contact stated that while his daughter was driving at approximately 25 mph, the steering wheel seized causing the vehicle to crash into a concrete brick mailbox. The air bags deployed. The contact stated that the driver sustained chemical burning from the air bags and the front passenger sustained a high ankle sprain and broke right foot that needed medical attention. A police report was filed. The vehicle was destroyed and towed to a collision center. The dealer was not contacted. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 56,000.

Apr 27, 2022

Crash: 1

Injuries: 2

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

1. The vehicle HORN unknowingly and unexpectedly stopped working, became unavailable, and subsequently failed to alert other of hazardous conditions, when approperiately initiated by the driver/operator. Without any indication or prior warning to the driver that the HORN was NOT FUNCTIONAL. This vehicle can be made available for NHTSA inspection upon request. For all intensive purposes, the only unique purpose for having a vehicle HORN is for SAFETY. 2. SAFETY was compromised and reslted in highly eleveted risks for the Driver, Passangers, Pedestrians, Traffic Officers, By Standers, Other Vehicles and Congestion, following a Night Time Egress of an NFL Football Game. 3. The problem is repeatable and the HORN is currently in a FAILED state. The HORN has not been diagnosed or repaired. It has not been confirmed, by the Dealer, nor Independent Service Center. WHY? For them to bill me some ungodly amount, just to tell me, my the HORN DOES NOT WORK.. ON a vehicle I financed/purchased 4 months ago? and that I paid $200 last month for a FAILED BATTERY last month. Good LORD, and on a vehicle with more automated driver assist sensors, than a MARTIAN LAND EXPLORER? and the HORN FAILS? For SAFETY, HORNS are intentionally "enabled" and maintained in fuctional state. Note: AUTO OWNER has reported this SAFETY DEFECT to NHTSA. Owner requests all costs of diagnosis, parts, replacement, labor, repairs, wiring, computer, software, and the transparent identification of flaws in automatic updates via internet and wireless, connectivity, software updates, digital processing of vehicle operating systems, and digital monitoring of driving conditions, location, and environment. 4. No. It has not been inspected by manufacturer, police, insurance reps, or others. Yet. 5. No warning lights, messages, or indicators prior to non-functioning and unexpected HORN failure. I would like to request independent NHTSA inspection Root Cause Analysis. Thank You

Jan 07, 2022

UNKNOWN OR OTHER,ENGINE

1 complaint

VERY LOUD NOISE FROM THE ENGINE WAS TOLD IT WAS THE SUPERCHARGER BUT IT SOUNDS LIKE A CONSTANT CLICKING. WE TOOK IT BACK AND DEALERSHIP TOLD US IT WAS FIXED. STILL MAKES A LOUD CLICKING WHEN DRIVING , MORE SO WHEN ACCELERATING. CALLED DEALERSHIP, THEY SAID THEY FIXED IT. TO US ITS STILL DOESNT SOUND LIKE A 2019 VEHICLE SHOULD

Dec 17, 2020

ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER

1 complaint

ROOF RAIL COVERS ON LEFT AND RIGHT SIDES OF 2019 FORD EXPLORER COME LOOSE AFTER DEALERSHIP REPAIRED FORD TSB-20-2154, STILL COMING LOOSE, THEY CAN FLY OFF VEHICLE AND CAUSE AN ACCIDENT ELECTRICAL WIRES ARE CODED WITH SOY CAUSING SQUIRRELS / RODENTS ETC.TO EAT ENGINE WIRES AND TRYING TO BUILD A NEST IN ENGINE CAN CREAT A FIRE

Dec 04, 2020

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

NOTICED SEVERE EXHAUST SMELL WHEN DEFROST IS ON WHILE DRIVING, AND MORE MODERATELY WHEN THE RECIRCULATED AIR IS ON. LOOKED UP THE ISSUE ONLINE AND FOUND THAT OUR 2019 FORD EXPLORER IS EXPERIENCING THE SAME ISSUES THAT CAUSED A SOFT RECALL FROM FORD FOR THEIR 2011-2017 MODELS. TOOK IT TO LOCAL FORD SERVICE CENTER, BUT THEY COULD NOT REPLICATE THE ISSUE. HOWEVER, THE TECH AT FORD SERVICE CALLED THEIR HOTLINE, WHO STATED "REAR AIR VENTS WERE LOOSE CAUSING THIS CONCERN". FOLLOWING THIS CALL, FORD SERVICE CENTER DID THE FOLLOWING (ALL QUOTES ARE FROM SERVICE INVOICE): "REMOVED REAR BUMPER COVER AND INSPECT[ED] AIR EXTRACTORS. INSPECTION FOUND BOTH EXTRACTORS WERE NOT CONNECTED ON THE LEFT REAR CORNER OF BOTH SIDES, LIKE THEY ARE BROKEN WILL NOT PROPERLY SEAT. INSPECTION ALSO FOUND LIFTGATE DRAIN VALVE WAS MISSING AND LR TAILLAMP GROMET WAS NOT SEATED TO THE BODY. REPLACED BOTH EXTRACTORS AND DRAIN VALVE, RESEATED LR TAILLAMP BODY PLUG, REINSTALLED REAR BUMPER AND TEST DROVE." WE HAVE NOT NOTICED THE EXHAUST SMELL SINCE THE FIX ONE WEEK AGO. I AM REPORTING THIS SO THAT NHTSA AND ANYONE READING THIS KNOWS THAT THE FORD EXHAUST ISSUES THAT CAUSED SO MANY PROBLEMS ARE STILL ONGOING THROUGH THE 2019 MODEL, AND ALSO SO THAT CONSUMERS WHO HAVE THIS MODEL KNOW EXACTLY WHAT TO TELL THEIR LOCAL FORD SERVICE CENTERS TO DO TO FIX IT.

Jan 31, 2020

SERVICE BRAKES

1 complaint

THE BRAKE PEDAL IS NOT READILY ACCESSIBLE DUE TO CLEARANCE UNDER THE DASH. MY SIZE 12 FEET WILL NOT REACH THE PEDAL QUICKLY ENOUGH IN AN EMERGENCY.

Sep 13, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

2019 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HORN NOT BEING LOUD ENOUGH TO BE HEARD AT ANY SAFE DISTANCE. *LD *JS

Sep 09, 2019

ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING 70 MPH, THE CONTACT SMELLED FUMES COMING FROM THE IGNITION. THE VEHICLE WAS TAKEN TO LEE FORD LINCOLN (LOCATED AT 4170-C RALEIGH RD PKWY W, WILSON, NC 27896, (252) 291-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,100. *TT SINCE THE INITIAL FAILURE REPORT TO NHTSA ON JUNE 6, 2019, THE VEHICLE HAS BEEN TAKEN TO THE DEALER IN THREE SEPARATE OCCASIONS TO DATE, BUT THE FAILURE COULD NOT BE DUPLICATED. TO THIS DATE, THE VEHICLE HAS NOT BEEN REPAIRED AND THE PROBLEM PERSISTS. EXCESSIVE FUMES IN THE CABIN, MAINLY WHILE ACCELERATING AND/OR DRIVING LONG DISTANCES; THE SMELL IS SO STRONG THAT WE KEEP THE SUNROOF TILT OPEN TO ENSURE GOOD AIR FLOW & REMOVE FUMES FROM CABIN.*JB

Jun 06, 2019

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

ON MARCH 2ND 2019 FORD EXPLORER SPORT WITH 1,800 MILES WAS TOWED TO THOMASSEN FORD IN CHARLES TOWN WV LEAVING OWNER STRANDED. COMPLAINED OF STRONG FUEL/GASOLINE ODOR INSIDE THE VEHICLE. FUEL/GASOLINE WAS LEAKING BADLY OUT OF THE VEHICLE ONTO THE EXHAUST PIPE. ON MARCH 4TH NOTIFICATION WAS PROVIDED FROM SERVICE WRITER THAT NONE OF THE FUEL LINES OR CLAMPS WERE ATTACHED PROPERLY FROM THE FACTORY. VEHICLE SAT AT THOMASSEN FORD UNTIL MARCH 27TH WHEN REPAIRS WERE COMPLETE. APRIL 9TH 2019 SOME FORM OF FLUID LEAKED OUT OF THE PARKED VEHICLE FOR 8 HOURS AFTER A 7 MINUTE DRIVE. VEHICLE WAS TAKEN TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE NO ACTION WAS TAKEN. THERE ARE PHOTOS OF THIS ISSUE. APRIL 18TH 2019 A STRANGE NOISE COMING FROM THE STEERING COLUMN WHEN DRIVING. VEHICLE WAS TAKEN BACK TO JERRY'S FORD IN LEESBURG VA "UNABLE TO DUPLICATE" THEREFORE AGAIN NO ACTION WAS TAKEN. TO THIS DAY THE VEHICLE STILL MAKES THE NOISE WHICH HAS GOTTEN PROGRESSIVELY WORSE. THERE IS VIDEO OF THIS ISSUE

May 21, 2019

4.5/5.0

24 reviews

FORD Explorer VIN Decoder — Free VIN Check Video Guide

Watch our quick FORD Explorer VIN decoder walkthrough. Learn how to decode any FORD Explorer VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.

Where to Find VIN for Problems Check

To check for problems and complaints on your 2019 FORD Explorer, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2019 FORD Explorer for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2019 FORD Explorer 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2019 FORD Explorer VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2019 FORD Explorer Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2019 FORD Explorer dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2019 FORD Explorer have?

The 2019 FORD Explorer currently has 274 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2019 FORD Explorer?

The most common problems reported for the 2019 FORD Explorer are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2019 FORD Explorer problem data come from?

All problem and complaint data for the 2019 FORD Explorer comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2019 FORD Explorer?

You can report safety problems with your 2019 FORD Explorer directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2019 FORD Explorer VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2019 FORD Explorer reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2019 FORD Explorer. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.