2001 FORD Explorer Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
765
Complaints Reported
Complaints by Component
POWER TRAIN
83 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS MANUALLY RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A TRANSMISSION MALFUNCTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 186,000.
Feb 27, 2018
VEHICLE RUNNING IN PARK WHILE DRIVER GATHERED BOXES TO PLACE IN BED OF TRUCK. DRIVE TRAIN ENGAGED SENDING DRIVERLESS VEHICLE DOWN ROAD, ACROSS INTERSECTION AND INTO BRICK WALL. WITNESS TO IMPACT RAN TO VEHICLE THINKING TO CHECK ON DRIVER. UPON OPENING DOOR, NOTED NO DRIVER AND STATED SHIFTER STILL INDICATED VEHICLE WAS IN PARK.
Jul 27, 2017
DRIVING AROUND 30 MPH ON A FLAT STRAIGHT PAVED ROAD WHEN IT SUDDENLY SHIFTED INTO 4 WHEEL LOW.
Sep 19, 2016
SWITCHED INTO 4 WHEEL DRIVE LOW WITHOUT A COMMAND WHILE DRIVING AROUND 30 MPH ON A DRY LEVEL PAVED ROAD.
Sep 11, 2016
I TOOK MY CAR TO ASTORIA FORD LATE LAST YEAR, BECAUSE IT WAS STALLING AND LOSING POWER. THE CHARGED ME ALMOST $1,000.00 AND THE PROBLEM PERSISTS. THE O/D ON OFF LIGHT WILL STOP AND START. WHEN IT COMES ON WHICH JUST STARTED TODAY, THE CAR IN ANY GEAR WHILE ONLY GO FORWARD. IN REVERSE AND NEUTRAL, ONLY FORWARD. AS A POLICE OFFICER THIS IS VERY DANGEROUS, AND I CANNOT DRIVE THE VEHICLE. MANY HAVE SUBMITTED COMPLAINTS ABOUT THIS TO FORD, THEY CALL IT A PHANTOM PROBLEM. I HOPE THIS PHANTOM PROBLEM DOES NOT OCCUR IN FRONT OF A DAY CARE. *TR
Jun 21, 2014
+ 78 more complaints for this component
TIRES
75 complaints
WHILE TRAVELING AT HIGHWAY SPEED VEHICLE'S LEFT REAR TIRE TREAD SEPARATED. DRIVER MADE AN ABRUPT STEERING INPUT THAT CAUSED LOSS OF CONTROL. VEHICLE OVERTURNED AND LEFT THE ROADWAY. DRIVER WAS SOLE OCCUPANT AND DID NOT SURVIVE. *TR
Aug 27, 2010
TL* THE CONTACT OWNS A 2001 FORD EXPLORER WITH GOODYEAR WRANGLER RT/S TIRES, SIZE P255/70R16. THE CONTACT NOTICED THE REAR PASSENGERS TIRE WAS FLAT AND THE REMAINING THREE TIRES EXHIBITED SIGNS OF DRY ROTTING. THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP. THE MECHANIC ADVISED THEY WOULD TAKE PARTIAL LIABILITY FOR THREE OF THE FOUR TIRES AND THE FOURTH WOULD BE REPLACED AT THE OWNERS EXPENSE. THE CONTACT BELIEVED THE TIRE MANUFACTURER SHOULD TAKE THE LIABILITY FOR ALL FOUR TIRES. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGES WAS 32,985. THE VEHICLE FAILURE AND CURRENT MILEAGES WERE 112,461.
May 10, 2010
WHILE DRIVING ON INTERSTATE, TIRE TREAD SEPARATED FROM THE RIGHT REAR TIRE CAUSING VEHICLE TO COME INTO CONTACT WITH GRAVEL ALONG THE EDGE OF THE HIGHWAY RESULTING IN VEHICLE TURNING OVER SEVERAL TIMES. DRIVER AND PASSENGER INJURED AND VEHICLE WAS A TOTAL LOSS. *JB
Nov 06, 2006
2001 EXPLORER LOST TIRE TREAD AND BLEW OUT. *TS *JB
Nov 02, 2006
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE HIGHWAY, THE RIGHT REAR TIRE BLEW OUT WITHOUT WARNING. THERE WERE NO OBVIOUS ROAD HAZARDS OR DEBRIS. UPON INITIAL INSPECTION, IT WAS FOUND THAT THE TIRE HAD COMPLETELY SEPARATED ALONG THE TREAD AND SIDEWALL AREA. THERE WAS A NHTSA RECALL, # 01T016000, REGARDING THE TIRES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE DEALER AND MANUFACTURER WERE ALERTED. THE TIRE WAS A FIRESTONE WILDERNESS A/T P235/75R15.
Sep 12, 2006
+ 70 more complaints for this component
STRUCTURE
64 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, THE CHILD SAFETY LOCKS ARE NOT FUNCTIONING ON THE REAR DOORS COULD NOT BE OPENED FROM THE INSIDE, BUT ONLY FROM OUTSIDE THE VEHICLE. MARYSVILLE FORD IN MARYSVILLE, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. *TT *TR
Jan 29, 2018
FRAME /BODY MOUNTS, CREAK, SQUAWK CRUNCH , THE NOISE IS MOST NOTICEBLE WHEN TURNING OR HITTING BUMPS. SOME PEPLE ALSO DESCRIBE THE NOISE A HAMMER BEATING UNDER THE VEHICLE, THE CAUSE IS DETERIORATE BODY TO FRAME MOUNT CUSHIONS, THESE CUSHIONS APPER TO HAVE BEEN MADE OF SUBSTANDARD MATERIAL, MUCH LIKE CHINESE VALVE STEMS THAT CAUSE SO MUCH TROUBLE AFTER A FEW YEARS THE BODY MOUNTS DRY ROT , CRUMBLE AND LITERALLY FALL APART, THIS A TERRIBLE, THIS CAN PROVOKED A ACCIDENT.
Sep 12, 2015
I HAVE OWNED THIS TRUCK SINCE 2002. LEFT REAR PASSENGER DOOR HANDLE BROKE (ONE DAY IT WORKED, NEXT DAY IT WAS FLOPPING AND OBVIOUSLY DISCONNECTED). CAN'T OPEN IT FROM THE OUTSIDE OR INSIDE. FRONT DRIVER'S SIDE DOOR HANDLE ALSO FEELING FLOPPY AND LOOSE. CHILD "SAFETY" LATCHES ON BOTH BACK PASSENGER DOORS HAVE NEVER WORKED PROPERLY SO ANYONE SITTING IN THE BACK SEAT HAS TO BE LET OUT BY SOMEONE ON THE OUTSIDE AS THE INSIDE DOOR HANDLE WON'T WORK. ON THE INTERNET, YOU WILL SEE THAT DOOR FAILURES ON THIS MAKE AND MODEL ARE RAMPANT. THIS IS EXTREMELY DANGEROUS. IN AN ACCIDENT, THE DRIVER AND/OR PASSENGERS COULD NOT GET OUT OF THE TRUCK. FIXING THE DOORS IS REALLY DIFFICULT AS W/O BEING ABLE TO OPEN THE DOOR, YOU HAVE TO DISMANTLE THE INTERIOR OF THE TRUCK IN ORDER TO GET TO THE I/S DOOR PANEL. THIS IS NOT A REPAIR A TYPICAL OWNER COULD DO FOR THEMSELVES, EVEN MY MECHANIC DOES NOT WANT TO DO IT. WITH THE LARGE NUMBER OF TRUCK OWNERS COMPLAINING OF THIS DOOR FAILURE PROBLEM ON THE NET AND THE EXTREMELY DANGEROUS POSITION IT PUTS THE DRIVER AND PASSENGERS IN, FORD SHOULD HAVE A RECALL ISSUED. OBVIOUSLY THESE DOOR LATCHES ARE VERY SUSCEPTIBLE TO FAILURE AND CONTINUED TO BE INSTALLED BY FORD FOR YEARS. *TR
Nov 29, 2014
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE BODY MOUNTS CORRODED WHICH CAUSED THE FRAME TO BECOME DETACHED FROM THE BODY OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE REAR BODY MOUNTS WERE REPLACED. THE FRONT PARTS WERE NOT REPLACED DUE TO THE PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Nov 03, 2014
WHILE DRIVING DOWN THE ROAD I HEARD A POPPING FOLLOWED BY A LOT OF METAL NOISE. THE TRUCK SEAMED SHIFT AROUND. UPON LOOKING UNDER THE TRUCK THE BODY MOUNT UNDER THE PASSENGER SEAT WAS GONE ON BOTH SIDES OF THE FRAME. THE CAB IS NOW SITTING ON THE FRAME AND SOME PARTS AROUND THE PASSENGER FRONT MOUNT ARE CRACKED. CALLED FORD, NOT UNDER WARRANTY OR RECALL. (GOOD ANSWER?) I THINK NOT....TOOK TO LOCAL FORD DEALER IN RI. TOLD HIM WHAT THE PROBLEM WAS AND THAT MY WIFE WANTED TO USE THE SPORT TRAC TO PICK UP OUR 1 YEAR OLD GRANDSON. HE TOLD ME THE TRUCK WAS UNSAFE AND NOT TO DRIVE IT ... SOUND LIKE A MAINTENANCE ISSUE? SOUNDS MORE LIKE A PRODUCT FAILURE. FORD KNOWS. NHTSA KNOWS. WE WHO OWN KNOW. THIS IS NOT ENVIRONMENTAL DUE TO THE FACT THAT I SEE IT IS ALSO HAPPENING IN TEXAS TOO. SO I WILL CALL FORD AGAIN AND DEMAND THE FIX AS MANY TIMES AS IT TAKES TIL MY TRUCK IS FIXED. THE NHTSA NEEDS TO START CALLING THIS WHAT IT IS "FORD"S BAD PRODUCT DECISION AND NOT THE BURDEN OF THE CONSUMER. *TR
Oct 10, 2014
+ 59 more complaints for this component
VEHICLE SPEED CONTROL
63 complaints
CRUISE CONTROL ON AND SET DO NOT WORK ON ANY ROAD. VEHICLE MOVING ON ANY ROAD OR STANDSTILL.
Jul 11, 2017
MY WIFE WAS DRIVING ON A RESIDENTIAL ROAD AROUND 30 MPH WHEN SHE ATTEMPTED TO BRAKE. SHE WAS UNABLE TO STOP THE VEHICLE BY BRAKING. SHE SAID THE TRUCK WAS BUCKING WILDLY AS THOUGH IT WAS ATTEMPTING TO MAINTAIN IT'S 30 MPH SPEED. SHE PUT IT IN NEUTRAL AND PULLED OVER YET THE TRUCK CONTINUED TO IDLE AS THOUGH IT WERE DRIVING 30 MILES PER HOUR. SHE TURNED THE VEHICLE OFF. I ARRIVED 15 MINUTES LATER AND WITHOUT TOUCHING THE GAS PEDAL TURNED THE VEHICLE ON AND IT IMMEDIATELY REV'D AS SHE DESCRIBED SO I SHUT IT OFF. I THEN PUMPED THE GAS PEDAL (WITH THE TRUCK IN THE OFF POSITION) ASSUMING IT MAY BE STUCK THEN RESTARTED THE VEHICLE. IT STARTED AND SUBSEQUENTLY DROVE NORMALLY. I TOOK IT TO MY MECHANIC AND HE DISCOVERED NOTHING. NOTHING IN THE COMPUTER HISTORY AND NOTHING WRONG WITH THE SPEED SYSTEM (PEDAL, CABLE, THROTTLE, THROTTLE BODY...) I DID SOME RESEARCH ON-LINE AND DISCOVERED AN NHTSA REPORT (NHTSA ACTION NUMBER : PE05037) OF A POSSIBLE BAD SPEED CONTROL CABLE FOR THIS VEHICLE WHERE THE TEFLON COVER COULD COMES OFF AND BIND AT THE GAS PEDAL HOLDING THE PEDAL OPEN AND UNABLE TO RETRACT. WE ATTEMPTED TO LOCATE THE REPLACEMENT CABLE ONLY TO FIND THAT FORD NO LONGER MAKES THE ORIGINAL OR THE REPLACEMENT WHICH WE FIND UTTERLY UNBELIEVABLE. NO MORE EXIST ANYWHERE IN THE US. I CAN FIND PARTS FOR MY 1992 FORD MUSTANG EASIER. NOT SURE WHY THEY STOPPED MAKING THE CABLE WHICH MAKES THIS MORE INTERESTING. MY NEXT STEP IS TO HAVE MY MECHANIC REMOVE THE CABLE TO SEE IF THERE IS A TEFLON BUILD UP NEAR THE GAS PEDAL. NOTE: WE HAVE NO CLEAR PROOF THAT THE CABLE IS THE ISSUE YET AT THIS POINT THE FACT THAT IT CLEARED WHEN I PUMPED THE GAS PEDAL WITH THE VEHICLE IN THE OFF POSITION LEAVES SUSPICION THAT THIS COULD BE THE SAME ISSUE NOTED IN THE NHTSA PE05037 REPORT. *TR
May 03, 2014
TL* THE CONTACT OWNS 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD UPON ENGAGEMENT AND THE VEHICLE CONTINUED TO ACCELERATE. IN ADDITION, SMOKE EMITTED FROM THE AIR VENTS AND FROM UNDER HOOD. THE CONTACT IMMEDIATELY JUMPED FROM THE VEHICLE ONCE HE NOTICED FLAMES EXTENDING FROM UNDER THE HOOD. THE UNOCCUPIED VEHICLE THEN CRASHED INTO A WOODED AREA. THE CONTACT SUSTAINED ROAD RASH AND INJURIES TO THE LEFT WRIST AND HAND. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V336000 (VEHICLE SPEED CONTROL) HOWEVER, THE FAILURE OCCURRED BEFORE THE RECALL REMEDY COULD BE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 156,800.
Oct 07, 2013
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK WHEN ACCELERATING UPHILL. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP AND THE RMPS WOULD INCREASE TO 3,500. THE CONTACT PLACED THE VEHICLE IN NEUTRAL BUT THE RPMS WOULD CONTINUOUSLY INCREASE. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED NUMEROUS TIMES, BUT THE RPMS WOULD CONTINUE TO INCREASE AT 3500. THE VEHICLE WAS ALLOWED TO RUN IDLE FOR THIRTY MINUTES BEFORE RESUMING NORMAL OPERATION. THE FAILURE AND THE CURRENT MILEAGE WAS 41,000. UPDATED 04/11/12*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY FOUND ACORN NUTS NEAR THE THROTTLE BODY, WHICH MAY HAVE CAUSED THE PROBLEM. UPDATED 04/23/12
Mar 06, 2012
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THE VEHICLE WAS PARKED AND SUDDENLY BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND DETERMINED THAT THE FIRE ORIGINATED FROM UNDER THE HOOD. PRIOR TO THE FAILURE, THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN ID NUMBER: 07V336000 (VEHICLE SPEED CONTROL) BUT WAS ADVISED BY THE MANUFACTURER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE RECALL STATED THAT A FIRE COULD POTENTIALLY START FROM UNDER THE HOOD. LATER, THE CONTACT'S VIN WAS ADDED TO THE RECALL AND HE RECEIVED NOTIFICATION BUT THE CONTACT WAS UNDER THE IMPRESSION THAT THE LETTER PERTAINED TO A DIFFERENT VEHICLE HE OWNED. THE FAILURE AND CURRENT MILEAGES WERE 114,350.
Aug 16, 2010
+ 58 more complaints for this component
SUSPENSION
60 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE FRONT PASSENGER WHEEL SEIZED AND CAUSED THE CONTACT TO HEAD TOWARDS ONCOMING TRAFFIC. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED. IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING DISINTEGRATED. THE VEHICLE WAS REPAIRED AND THE WHEEL BEARING WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,600.
May 15, 2017
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,699.
Oct 13, 2015
FOUND THAT AFTER APPROX.80,000 MILES THAT ALL THE BODY SUPPORT BUSHING HAD DRIED OUT AND CRUMBLED.. THIS CAUSE SEVER LACK OF CONTROL. CORNERING WAS ACCOMPANIED WITH LOUD BODY METAL BANGING. THE TRUCK WAS TAKEN OUT OF SERVICE AND REPAIRED. THE BODY WAS RAISED OFF THE FRAME AND ALL BUSHING WHERE REPLACED AT THE OWNERS EXPENSE. FORD WOULD NOT COMPLETE THIS WORK UNDER WARRANTY EVEN THOUGH IT IS A GROSS SAFETY ISSUE. *TR
Oct 25, 2014
VEHICLE BODY MOUNTS HAVE DRIED OUT AND CRUMBLES WHEN TOUCHED. THIS DETERIORATION CAUSES THE BODY TO RIDE ON TOP OF THE FRAME WHICH COULD EVENTUALLY RESULT IN OTHER VEHICLE DAMAGE AND POSSIBLE SAFETY ISSUES. THE WORSE I HAVE SEEN ON A FORD. *TR
Aug 28, 2014
AS MANY OTHER OWNERS OF THE FORD EXPLORER SPORT HAVE COMPLAINED ABOUT, THERE IS A VERY LOUD BANGING COMING FROM THE REAR END OF MY SUV WHENEVER I DRIVE OVER EVEN THE SLIGHTEST BUMP OR ROUGH ROAD. I HAVE REPLACED THE SHOCKS BUT IT DID NOT MAKE ANY DIFFERENCE TO THIS PROBLEM. IT STILL IS SO LOUD AND THE RIDE REMAINS VERY ROUGH. I NOW UNDERSTAND THAT THE BODY MOUNT BUSHINGS HAVE DETERIORATED AND WILL NEED TO BE REPLACED TO IMPROVE THE RIDE AND MAKE THE VEHICLE SAFE TO DRIVE AGAIN. *TR
Aug 22, 2014
+ 55 more complaints for this component
ENGINE AND ENGINE COOLING
55 complaints
I WAS SITTING IN A RESTAURANT DRIVE THRU WHEN THE CAR TURNED OFF. I TURNED THE CAR BACK ON & INCHED A BIT FORWARD IN LINE. MOMENTS AFTER THAT WHILE IN DRIVE, BUT NOT MOVING, I HEARD A LOUD POP. AFTER THAT, I SAW FLAMES SHOOTING TOWARDS THE FRONT WINDSHIELD COMING FROM UNDER THE HOOD ON MY SIDE. I PUT THE CAR IN PARK, TURNED OFF THE CAR AND TOOK THE KEY OUT OF THE IGNITION AND FLED. THE RESTAURANT WORKERS CAME TO MY AID AND PUT THE FIRE OUT BEFORE IT SPREAD. WHEN I WENT BACK TO SAY THANK YOU, THEY TOLD ME THAT THEY HEARD A SECOND POP BEFORE THEY PUT OUT THE FIRE. I HAVE REPORTED THIS TO FORD HEADQUARTERS. THEY CHECKED MY VIN AND TOLD ME THAT THE VEHICLE WAS UNDER RECALL FOR A DEFECT THAT CAUSES FIRES. I TOOK THE CAR TO A FORD DEALERSHIP A COUPLE MONTHS PRIOR TO THIS INCIDENT AND THEY DID NOT TELL ME ANYTHING ABOUT A RECALL ON THE CAR. ALSO, THE CAR OIL WAS LAST CHANGED 3/5/2015 AND WAS BELOW THE MILEAGE FOR ANOTHER OIL CHANGE, SO I AM SO CONFUSED AS TO WHY THIS HAPPENED. *TR
Apr 24, 2015
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACTED WAS DRIVING 35 MPH WHEN WHITE SMOKE EMITTED FROM THE FENDER OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND DISCOVERED FLAMES WERE COMING FROM UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE AND FIRE DEPARTMENTS WERE CONTACTED AND REPORTS WERE FILED. THE FAILURE CAUSED NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 126,000.
Dec 16, 2011
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE. THERE WAS NOT A POLICE OR FIRE REPORT FILED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE SINCE THE VEHICLE WAS PURCHASED FROM A PRIVATE SELLER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 150,000. THE VIN WAS UNAVAILABLE.
Aug 22, 2011
FORD 2001 SPORT TRAC SPARK PLUG BLEW OUT OF HEAD. *TR
May 26, 2011
I AM THE OWNER OF A 2001 EXPLORER SPORT TRAC. 3 DIFFERENT TIMES IT HAS EJECTED THE REAR SPARK PLUG FROM THE ENGINE. I'VE SPENT A LOT OF MONEY GETTING IT REPARIED. EACH REPAIR HAS FAILED. EACH REPAIR SHOP HAS BEEN VERY FAMILIAR WITH THE PROBLEM. THIS CERTAINLY CANNOT BE SAFE. FORD SHOULD DO SOMETHING FOR SUCH A POOR DESIGN OF ITS ENGINES. *TR
Feb 13, 2011
+ 50 more complaints for this component
AIR BAGS
42 complaints
AIR BAG LIGHT ON SINCE I PURCHASED THE VEHICLE FROM A PRIVATE PARTY IN 2014.
Jul 17, 2017
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A TREE AND UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER'S SIDE AIR BAG. THE VEHICLE WAS COMPLETELY DESTROYED. THE DRIVER SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.
Nov 13, 2012
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO A TELEPHONE POLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUSTAINED INJURIES TO THE JAW AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE 23,000.
Mar 13, 2012
MY WIFE WAS DRIVING HOME FROM WORK DURING AN ICE STORM AND LOST CONTROL OF HER 2001 FORD EXPLORER SPORT SUV AND STRUCK A TREE. SHE WAS TRAVELING APPROXIMATELY 25 MPH AT THE TIME OF THE ACCIDENT. NO AIR BAGS DEPLOYED DURING THE HEAD ON COLLISION WITH THE TREE. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND IT SUSTAINED MAJOR SHEETMETAL AND FRAME DAMAGE. THE RADIATOR WAS PUSHED IN AND DESTROYED. *TR
Feb 06, 2012
AIR BAG LIGHT KEEPS FLASHING OFF AND ON. DON'T KNOW IF AIR BAGS WILL DEPLOY OR NOT IN CASE OF AN ACCIDENT. FORD HAS A SAFEY MEMO OUT ON THIS PROBLEM, BUT WON'T RECALL BECAUSE THEY SAY IT ISN'T A SAFETY ISSUE. HOW CAN THIS NOT BE A SAFETY ISSUE IF YOU DON'T KNOW IF THE AIR BAGS WILL DEPLOY. *CN
Mar 29, 2010
+ 37 more complaints for this component
SEATS
38 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE CONTACT STATED THAT HER SON NOTICED THAT THE FRONT DRIVER'S SEAT WAS HARD TO RECLINE UP AND DOWN. THE VEHICLE WAS TAKEN THREE TIMES TO SHAKER'S FAMILY FORD LINCOLN (831 STRAITS TURNPIKE, WATERTOWN, CT 06795) FOR THE RECALL. ON THE FIRST DEALER VISIT, THE MECHANIC WAS UNABLE TO REMOVE THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT. ON THE SECOND VISIT, THE DEALER WAS ABLE TO REMOVE THE UPPER BOLT AND INSTALLED A NEW BOLT HOWEVER, THE CONTACT BELIEVED THAT THE DEALER DAMAGED THE SEAT IN THE PROCESS OF INSTALLING THE NEW BOLT. THE CONTACT STATED THAT THE SEAT NO LONGER RECLINED AND NEEDED THE MIDDLE ROW SEATS TO KEEP IT UPRIGHT. ON THE THIRD VISIT, THE CONTACT WAS INFORMED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DECLINED TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 143,800.
May 05, 2021
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE AND THE PASSENGER SEAT INDEPENDENTLY FOLDED FORWARD AND THEN BACKWARDS. THE SEAT WOULD NO LONGER HOLD ITS UPRIGHT POSITION AND HAD TO BE PROPPED UP BY FOLDING DOWN THE REAR SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WELD ON THE BACK OF THE SEAT HAD FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 66,500. UPDATED 04/04/16*LJ A BOLT WAS REPLACED IN THE SEAT BACK. UPDATED 04/05/16.*JB
Nov 18, 2015
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT UPON SITTING IN THE FRONT DRIVER'S SEAT, THE SEAT UNEXPECTEDLY RECLINED. THE CONTACT ALSO STATED THAT THE BOTTOM PORTION OF THE SEAT CUSHION DROPPED DOWNWARD. NUMEROUS AUTHORIZED DEALERS WERE NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NO LONGER MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V281000 (SEATS:FRONT ASSEMBLY:RECLINER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Mar 02, 2012
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD UNEXPECTEDLY SHIFT WHILE THE VEHICLE WAS IN MOTION, INCREASING THE RISK OF A CRASH. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V281000 (SEATS:FRONT ASSEMBLY:RECLINER). NO FURTHER ASSISTANCE WAS OFFERED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 151,000.
Feb 07, 2012
THE DRIVER'S SEAT IS LOOSE AND TILTS TO THE RIGHT. THERE IS CLEARLY SOMETHING WRONG WITH THE WAY IT IS AFFIXED TO THE VEHICLE. THE SEAT RECLINER MECHANISM HAS A DEFECT CAUSING THIS LOOSENESS. THE DEGREE OF LOOSENESS HAS INCREASED SINCE IT BECAME CLEARLY APPARENT IN FEBRUARY OF 2009; 5 MONTHS AFTER PURCHASING THE VEHICLE. IT IS NOW EVEN MORE LOOSE AND THERE IS CLEARLY A PROBLEM THAT COULD LEAD TO HAZARDOUS CONDITIONS IF NOT FIXED BY THE DEALER. I WAS LIED TO AT THE DEALER SEVERAL TIMES, I REQUESTED CARFAX REPEATEDLY, BUT WAS NEVER PROVIDED WITH ONE. I REQUESTED A CAR MANUAL REPEATEDLY, BUT WAS NEVER GIVEN ONE. I OBTAINED A CARFAX ON MY OWN THAT SHOWS THE DEALER LIED ABOUT THE NUMBER OF PREVIOUS OWNERS, THE SERVICE OF ONE FORD RECALL, AND THE EXISTENCE OF A SECOND FORD RECALL. THAT IS THE SEAT RECLINING MECHANISM. THERE IS A SAFETY RECALL 03S04, DATED AUGUST 2003. CERTAIN 2001-2002 MODEL YEAR 2-DOOR EXPLORER/EXPLORER SPORT* VEHICLES EQUIPPED WITH HIGH BACK SEATS, BUT AT THE LOUISVILLE ASSEMBLY PLANT FROM JOB #1, 2001 THROUGH JOB LAST 2002. IN 2001, THE EXPLORER 2-DOOR WAS RENAMED EXPLORER SPORT. AFFECTED VEHICLES ARE IDENTIFIED OASIS. IN ADDITION, FOR A LIST OF VEHICLES ASSIGNED TO YOUR DEALERSHIP, VISIT THE WEBSITE. THIS INFORMATION WAS MADE AVAILABLE ON APRIL 5, 2006. SOME OF THE VEHICLES AFFECTED BY THIS PROGRAM WILL RECEIVE ONE LETTER DESCRIBING BOTH PROGRAMS. FOR CUSTOMERS CONVENIENCE, PLEASE COMPLETE BOTH PROGRAMS 03S03 AND 03S04 DURING ONE CUSTOMER VISIT. THE REASON FOR THIS SAFETY RECALL IS IN SOME OF THE AFFECTED VEHICLES, A BOLT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE DRIVER SEAT BACK FRAME MAY FRACTURE. IF THIS CONDITION WERE TO OCCUR, THE CUSTOMER MAY EXPERIENCE LOOSENESS OR NOISE IN THE SEAT. IN EXTREME CASES THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT OR THE SECOND ROW CUSHION. THE OCCUPANT COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS, POSSIBLY RESULTING IN A CRASH. *TR
Dec 04, 2009
+ 33 more complaints for this component
SERVICE BRAKES, HYDRAULIC
33 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, ATTEMPTING TO MAKE A LEFT TURN. THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN ENGAGED, AND THE VEHICLE SURGED FORWARD WITHOUT WARNING. THE FAILURE OCCURRED MORE FREQUENTLY IN EXTREMELY WARM WEATHER TEMPERATURES WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THAT THE ANTI-LOCK BRAKE SYSTEM WAS POSITIONED CLOSE TO THE ENGINE WHICH CAUSED THE ABS TO OVERHEAT AND CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 24, 2010
FRONT BRAKE ROTORS WARP AND BRAKES ARE BAD WITHIN 13,000 MILES. PROBLEM HAS RECURRED SEVERAL TIMES. APPARENTLY THE BRAKES FOR THE HEAVIER FORD SPORT TRAC MODEL ARE FROM THE LIGHTER FORD RANGER AND UNDERSIZED. BRAKES FAILING ON THIS SHORT INTERVAL COULD LEAD TO DRIVERS ON THE ROAD WITH TOTALLY INADEQUATE BRAKING CAPACITY. *TR
Apr 04, 2009
2001 FORD EXPLORER SPORT - INTERMITTENT LOCKING OF THE BRAKES WHICH CAUSES THE VEHICLE TO PULL HARD TO THE LEFT, CREATING AN UNCONTROLLABLE VEHICLE. THIS INTERMITTENT LOCKING CAN OCCUR AT ANY SPEED INCLUDING HIGHWAY SPEEDS, WHICH IS OBVIOUSLY VERY DANGEROUS. VEHICLE CAN NOT BE SOLD AS IT IS UNSAFE TO DRIVE, FORD MOTOR COMPANY DOES NOT KNOW HOW TO FIX THE VEHICLE. SEPTEMBER 2004 - 30,173 MILES. CUSTOMER STATES VEHICLE PULLS TO THE LEFT WHEN BRAKING. TECHNICIAN COULDN'T DUPLICATE PROBLEM. OCTOBER 2004 - 30,400 MILES. CUSTOMER STATES VEHICLE IS PULLING HARD TO LEFT WHEN BRAKING AT TIMES. TECHNICIAN COMMENTS "FOUND VEHICLE PULLING TO LEFT AND FELT POP IN PEDAL AND VEH STARTED BRAKING STRAIGHT, CHECKED BRAKES FOUND RIGHT INNER BRAKE PAD STUCK TRIED TO REPLACE BRAKE HARDWARE. REPLACED PADS TO GET HARDWARE KIT INSTALLED HARDWARE KIT AND NEW PADS AGAIN DROVE THE VEHICLE VEHICLE FOUND VEHICLE STOPS STRAIGHT." NOVEMBER 1, 2004 - CUSTOMER STATED THAT VEHICLE PULL HARD TO THE LEFT WHEN BRAKING AT TIMES SERVICE COMPLETED BRAKE SERVICE - CALIPER ASY - BRAKE - LESS PAD - FLUID BRAKE - HUB ASY - WHEEL NOVEMBER 8, 2004 - 31,311 MILES. - CUSTOMER STATED BRAKES PULL TO THE LEFT AND LOCK UP! NEW PARTS AND ITEMS WORKED ON: ANTI-LOCK BRAKING SYSTEM CONTROL AND MODULE, PIN POINT TEST, ANTI LOCK MODULE - REPLACE, SOLENOID VALVE BLOCK / HCU - REPLACE 5/9/2007 - 6/8/07, MILES 62,013 - FORD HAD THE VEHICLE FOR ONE MONTH, LISTED BELOW ARE THE ITEMS THAT WERE REPAIRED FOR THE SAME HARD PULLING TO THE LEFT INTERMITTENTLY. - REPLACED FRONT AND REAR ROTORS - REPLACED BOTH FRONT BALL JOINTS, ALIGNED FRONT END 6/14 - 6/20/07, MILES 62,326. - VEHICLE TAKEN HOME BY TECHNICIAN TO DUPLICATE PROBLEM - INSPECTED FRONT CALIPER PISTONS - BLED FRONT BRAKES FOR ANY AIR - INSPECTED FRONT WHEEL BEARING FOR LOOSENESS/ BINDING *WE HAVE A LETTER FROM FORD STATING THAT THEY CAN NOT FIX THE PROBLEM AND THAT THE VEHICLE IS NOT SAFE FOR DRIVING. *TR
Apr 22, 2008
THE DRIVER NOTICED WHILE APPLYING THE BRAKES A LOUD KNOCKING NOISE STARTED COMING FROM THE REAR OF THE VEHICLE. THE DRIVER TOOK THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE LEFT AND RIGHT BRAKE CALIPER NEEDED REPLACEMENT. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Apr 21, 2005
THE RIGHT FRONT WHEEL WAS HOT TO THE TOUCH. ALL FOUR ROTORS WHERE REPLACED. *TC *SC *JB
Dec 08, 2004
+ 28 more complaints for this component
ELECTRICAL SYSTEM
28 complaints
THE S.U.V LEAKS WATER IN CAUSING ISSUES I HAD TO REPLACE THE BRAIN AND FUSE BOX NOW MINEXPENSIVE HAS A DRAINAGE OF ITS BATTREY AND THE LIGHT DONE GO OFF I REPLACED THE BATTREY AN ALTNATOR.AN AS WELL.FORD SHOULD FIX IT THY HE TO MANY ISSUES LIKE THIS.PARKED IN DRIVE WAY.
Jul 10, 2016
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, THE INTERIOR LIGHTS, AND THE SOUND FOR THE DOOR STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE GENERIC ELECTRONIC MODULE NEEDED TO BE REPLACED BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 00V072000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 155,637 AND THE CURRENT MILEAGE WAS 158,000. *TR
Apr 05, 2013
TURN SIGNAL WAS TURNED ON AND SMOKE CAME BILLOWING OUT OF STEARING COLLUM. SMELLED BURNT WIRING. FIRE INSIDE OF COLLUM MINIMAL DAMAGE AS I TURNED OFF SIGNAL IMMEDIATELY. TOOK TO GARAGE NEXT DAY. THE WIREING HAD RUBBED ON COLLUM AND SHORTED OUT. REPAIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Jul 11, 2011
WE BECAME THE OWNERS A 2001 FORD EXPLORER SPORT TRAC THROUGH A FAMILY MEMBER, AND FOUND THAT THE SIGNAL BLINKERS DO NOT WORK WHEN THE STEERING COLUMN IS ADJUSTED. THE FAMILY MEMBER NEVER KNEW SHE COULD ADJUST THE STEERING COLUMN (SHE IS 74 YEARS OLD). I CONTACTED FORD AND THEY DECLINED THIS WAS A SAFETY ISSUE. THE BLINKERS WORK FINE AS LONG AS THE STEERING COLUMN REMAINS IN THE TOP UPRIGHT UNADJUSTED POSITION. I RESEARCHED THIS PROBLEM ON THE INTERNET AND SEVERAL OWNERS HAVE COMPLAINED WITH THE SAME PROBLEM IN OTHER FORD TRUCKS AS WELL SUCH AS THE FORD 150 PICKUP TRUCK. YET, FORD CLAIMS THIS IS NOT A SAFETY ISSUE. OUR FORD DEALER HAS CLOSED LOCALLY. I AM INTERESTED IN FINDING OUT IF THIS PROBLEM HAS BEEN IDENTIFIED AS A SAFETY ISSUE. *TR
Sep 03, 2009
VEHICLE WAS PARKED IN THE GARAGE. AFTER 4 HOURS LATER THE CAR WAS BURNING. CALLED THE FIRE DEPARTMENT... *TR
Nov 22, 2008
+ 23 more complaints for this component
STEERING
17 complaints
SMOKE COMING FROM STEERING... CAN FEEL A CHANGE IN ENGINE WHILE DRIVING, FEELS LIKE A ROUGH RIDE, AND OVERDRIVE STARTS TO FLASH.
Jan 19, 2021
WAS MAKING A RIGHT HAND TURN FROM A CITY STREET INTO MY COMMUNITY AND ABOUT 90 DEGREES INTO THE TURN THE STEERING LOCKED UP AND I WAS HEADED FOR THE MEDIAN. I STOPPED WITH THE BRAKES AND LOOKED DOWN AT THE DASH AND THE BATTERY PICTURE WAS RED WHICH HELPED ME TO REALIZE THE CAR HAD TURNED OFF. I PUT THE CAR IN PARK AND THEN STARTED IT UP AND THE PROBLEM WAS GONE.
Oct 08, 2015
ON DRIVING MY TRUCK IT SLOWED DOWN ALMOST TO A STOP THEN MOVED BUT CONTINUED TO PUTTER AND SLOW DOWN--I GOT SCARED AND GOT IT IN MY DRIVEWAY AND CALLED AA TO TOW TO MY SERVICE MECHANIC--THE MECHANIC HAD IT FOR 2 DAYS AND COULD FIND NOTHING WRONG WITH IT---I TOLD HIM I FELT IT WAS IN THE GEARSHIFT AUTOMATIC AS WHEN I PUT IT IN P IT LUNGES FORWARD AND I HAVE TO PUT MY FOOT ON THE BRAKE AGAIN--ALSO WHEN I HAVE IT IN D THE GEARSHIFT DOES NOT STAY IN THE MIDDLE, AS IT ALWAYS DID. HE SAID IT MIGHT BE WATER IN THE GAS, WHICH I SAID NO TO. I KNOW MY VEHICLE AS I HAD IT FROM DAY ONE AND IT DID NOT DRIVE LIKE THAT. IT HAS ONLY 110,000 MILES ON IT AND I TOOK GOOD CARE OF IT FOR UPKEEP AND NOW THAT I AM RETIRED AND AGE 70, MONEY TO REPAIR DOES NOT COME EASY WITH SMALL PENSION AND SOCIAL SECURITY.
Sep 17, 2015
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND ANKLE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000.
Sep 25, 2014
WHEN TILTING THE STEERING WHEEL DOWN IT SHUTS EVERYTHING OFF. THEN, WHEN PLACING IT BACK TO THE NORMAL POSITION EVERYTHING COMES BACK ON, THE BRAKE LIGHTS/TURN SIGNALS, AND CONSUMER HEARS AN ELECTRICAL BUZZING INSIDE THE STEERING WHEEL.*AK
Jan 27, 2005
+ 12 more complaints for this component
VISIBILITY
15 complaints
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FELL INSIDE THE DOOR. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THE HE WILL BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/02/10 *BF UPDATED 02/05/10.*JB
Jan 11, 2010
2001 FORD EXPLORER SPORT 2 DOORS BLEND DOOR BROKEN NO HEAT. *TR
Dec 06, 2009
I WAS ON MIRAMAR RD. & MY BACK WINDOW IN MY 2001 FORD EXPLORER EXPLODED. NOT A TINY, LITTLE CRACK, BUT A LOUD, TERRIFYING EXPLOSION WITH FLYING GLASS. THANK GOD I WAS ON MY WAY TO PICK UP MY 9 YEAR OLD NIECE & 4 YR OLD NEPHEW AND THEY WERE NOT ALREADY IN MY BACK SEAT. GLASS WOULD HAVE FLEW INTO THEIR HEAD ON THE BACK SEAT OR I COULD HAVE GOTTEN INTO A POSSIBLE ACCIDENT. THE GLASS DID NOT REACH THE FRONT, BUT WAS ALL OVER THE CARGO AREA OF THE CAR, INSIDE AND OUTSIDE. (I TOOK SOME PICTURES) I PULLED OVER AND LUCKILY A MAN AT A LOCAL AUTO SHOP HELPED ME TAPE THE HANGING PARTS WITH GLASS TO THE CAR AND CLEAN UP THE GLASS SO I CAN GET THE VEHICLE HOME. I WAS IN COMPLETE SHOCK. AS I LOOKED ONLINE FOR WHAT TO DO AND FORD INFORMATION I FOUND SIMILAR INSTANCES. APPARENTLY, I WASN'T ALONE IN THIS SITUATION. THIS IS AN ONGOING PROBLEM WITH THE EXPLORERS AND IN ALL SITUATIONS FORD IS REFUSING THE RESPONSIBILITY. FIRST, I CONTACTED THE LOCAL POWAY PERRY FORD SERVICE DEPARTMENT AND WAS TOLD BY CHRISTINE THAT UNLESS I WANTED TO SPEND AROUND $450 THERE WAS NOTHING SHE OR ANYONE CAN DO. NEXT, I CONTACTED FORD CUSTOMER CARE CENTER WHERE PAT AND HER SUPERVISOR ROBERT (66360) GAVE ME THE WARRANTY SPEECH AND A FEW DIFFERENT WEBSITES TO RESEARCH FOR RECALLS ISSUES AS TO GET ME OFF OF THE PHONE. I LET THEM KNOW THAT THIS IS A VERY DANGEROUS SITUATION, FOR WHICH NEITHER REALLY CARED TO COMMENT ON AND KEPT RIVETING BACK TO THE MANUAL. I AM VERY DISAPPOINTED IN THE WAY I WAS SPOKEN TO AND THIS SITUATION IN GENERAL. THIS IS A VERY DANGEROUS SITUATION THAT CAN RESULT IN POSSIBLE ACCIDENTS INVOLVING DEATH. I WOULD LIKE FOR FORD TO NOT ONLY RESOLVE MY ISSUE BY FIXING MY BACK WINDOW WITHOUT ANY CHARGES, BUT ALSO DO SOME RESEARCH AND FIGURE OUT WHAT IT IS THAT IS CAUSING THIS IN ALL THE CASES THAT WERE PRESENTED. *TR
Nov 04, 2008
FORD EXPLORER 2001 BLEND DOOR NEEDS REPLACED. CAR IS IN GREAT CONDITION EXCEPT FOR THIS PROBLEM WHICH IS A SAFETY ISSUE I FOUND OUT EARLY ONE MORNING ON A COLD DAY WHEN THE WINDSHIELD WOULD NOT DEFROST AND I COULD NOT SEE THREW IT WHILE I WAS ON THE HIGHWAY. I KEPT PULLING OVER TO WIPE THE WINDOWS AND HEADED BACK HOME. I HAVE MADE AN APPOINTMENT WITH FORD SERVICE AND I KNOW IT'S GOING TO COST ALOT. AFTER RESEARCHING ON THE WEB I LEARNED THAT THIS IS A VERY COMMON PROBLEM. I FEEL THIS SHOULD BE A RECALL BECAUSE IT IS A REAL SAFETY ISSUE AND IT IS SO COMMON OF A PROBLEM. THANK YOU, CHRISTINE *TR
Oct 14, 2008
MOUNTING BOLT FROM REAR HATCH WINDOW PULLED LOOSE, BECAME STRIPPED. HATCH WINDOW FALLING OF VEHICLE. *JB
Sep 29, 2007
+ 10 more complaints for this component
UNKNOWN OR OTHER
12 complaints
I HAVE A GREAT 2001 FORD EXPLORER BUT IT STARTED LEAKING FROM THE ROOF AND THE LEAK SOURCE CAN NOT BE FOUND. THERE WAS NO DAMAGE, JUST SOMETHING CHANGED. THERE IS NOW MOLD ALL OVER THE INTERIOR AND ITS POSING A GREAT HEALTH RISK TO MYSELF AND ANY OCCUPANTS. I WOULD LIKE THE PROBLEM FIXED BY FORD.
Dec 07, 2017
THE EXTIRER DOOR HADLE KEEP BREAKING CAN NOT GET INTO VEHICLE WITH OUT GOING THRU BACK DOOR.IF I HAD AN ACCIDENT THERE WOULD BE NO WAY SO.EO E COULD GET ME OUT.I HAVE OWNED VEHICLE FOR 2 YEARS AND I HAVE REPLACED ED THEM 3 TIMES AND AGAIN THEY ARE BROKEN.
Oct 19, 2017
PASSENGER SIDE DOOR HANDLE BROKE ONLY OPENS FROM INSIDE. PASSENGER REAR DOOR ONLY OPENS FROM OUTSIDE. DRIVERS SIDE REAR ONLY OPENS FROM OUTSIDE. 3 OUT OF 4 DOORS DO NOT WORK PROPERLY. THIS IS A SAFETY ISSUE. I HAVE SMALL CHILDREN WHO ARE IN REAR CAR SEATS AND CAN'T GET THEM OUT IF EMERGENCY!!! THIS SHOULD BE RECALL WITH THIS MANY COMPLAINTS ON SAME MODEL AND BECAUSE IT POSES SAFETY ISSUE
Jul 04, 2016
BACK DOORS OF MY 2001 FORD EXPLORER SPORT TRAC FX4 4X4 DO NOT OPEN FROM INSIDE OR OUTSIDE. THE CHILD SAFELY LOCKS ARE NOT ON. WE JUST BOUGHT THIS TRUCK USED, WE NOTICED THE DOOR DID NOT OPEN AT THE DEALERS, THEY SAID IT WOULD BE FIXED. UPON PICKING UP THE TRUCK WE WERE TOLD IT WAS BECAUSE THE CHILD SAFELY LOCK WAS ON. THIS IS NOT TRUE BECAUSE THE CHILD SAFETY LOCKS DO NOT KEEP YOU FROM OPENING THE DOOR FROM THE OUTSIDE. THEY DID SOMETHING THAT ALOUD THE DOOR TO OPEN FOR ABOUT 30 MINS, WE GOT HOME AND THE SAME THING HAPPEN. THIS IS NOT SAFE, WE COULD NOT GET MY 4 YEAR OLD DAUGHTER OUT OF THE TRUCK. GOD FOR BID IF THE TRUCK EVER WAS ON FIRE WE COULD NOT GET TO HER. *TR
Mar 11, 2011
PAINT STARTING CRACKING ON ROOF AND HOOD OF TRUCK. NOW THE PAINT IS STARTING TO CHIP ON THE ROOF OF THE TRUCK. TRUCK WAS WAXED OFTEN AND TAKEN CARE OF. NOTHING HAS BEEN DONE TO FIX THIS PROBELM YET. *NM
Nov 17, 2005
+ 7 more complaints for this component
SEAT BELTS
11 complaints
---- THIS VEHICLE DOES NOT HAVE A SEAT BELT FOR A PASSENGER RIDING IN THE MIDDLE OF THE REAR SEAT. THE REAR SEAT HAS AMPLE SPACE FOR THREE FULL-SIZED ADULTS, BUT THERE IS NO SEAT BELT FOR A MIDDLE PASSENGER. THE FORD ORIGINAL SHOP MANUAL INDICATES THAT THERE ARE NOT ANY SECURE ATTACHMENT POINTS TO INSTALL A 3RD-PARTY BELT BUILT INTO THE BODY. ---- THIS IS A SAFETY HAZARD AND MAY MAKE IT ILLEGAL TO CARRY A THIRD PASSENGER IN THE REAR SEAT. NHTSA SHOULD RECALL THESE VEHICLES AND DIRECT FORD TO PROVIDE SEAT BELTS FOR A CENTER PASSENGER IN THE REAR SEAT. THANK YOU FOR YOUR CONSIDERATION. *TR
Mar 04, 2016
I DRIVE A 2001 FORD EXPLORER SPORT. THE REAR SEATBELTS DO NOT LOCK. I WENT TO MY LOCAL CERTIFIED LAW ENFORCEMENT OFFICER AND SHE CONFIRMED FOR ME WHILE TRYING TO PLACE THE CARSEAT INTO THE VEHICLE. EVERYTIME I TURN THE CARSEAT UNLOCKS FROM THE SEATBELT AND RE-LOCKS ITSELF. MY CHILD IS LITERALLY LAYING O HER SIDE IN THE SEAT. CALLED FORD AND I WAS GOING TO HAVE TO PAY TO GET IN FIXED WHEN THERE IS NO REASON WHY BOTH REAR SEATBELTS SHOULDN'T LOCK. *TR
Jan 18, 2011
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. SHE STATED THAT THE DRIVER SEAT BELT BUCKLE FAILED. SHE WAS NOT ABLE TO TAKE THE SEAT BELT OFF.THE CONTACT STATED SHE WILL TAKE THE VEHICLE TO THE DEALER OR A GARAGE FOR REPAIR. THE CONTACT STATED SHE WILL CONTACT THE MANUFACTURER .THE FAILURE AND THE CURRENT MILEAGE WAS 172,236.
Feb 03, 2010
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CENTER ROW CENTER SEAT BELT TIGHTENED BY ITSELF BEFORE THE VEHICLE EVEN MOVED. THE CONTACT'S 8 YEAR OLD CHILD SUSTAINED A BRUISED HIP. THE DEALER STATED THAT THE SEAT BELT WAS ENGINEERED TO TIGHTEN IN THAT MANNER. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 36,364.
Oct 11, 2007
SEAT BELT ON DRIVER SIDE WILL NOT RETRACT OR RECOIL. I CAN FASTENER THE SEAT BELT BUT IT WILL NOT ADJUST AT ALL. I HAD IT DIAGNOSED AT THE DEALER AND THE BEAT IS BROKEN WHERE THE PANEL WILL HAVE TO BE TAKEN OFF TO REPAIR. *NM
Jul 18, 2006
+ 6 more complaints for this component
WHEELS
9 complaints
I WAS DRIVING ON THE INTERSTATE AT 65MPH WHEN MY LEFT REAR TIRE BLEW A FLAT. WHEN I CAME TO A STOP SAFELY, THE TIRE WAS COMPLETELY SEPARATED ON THE SIDEWALL AND THE TIRE WAS SMOKING! COULDN'T BELIEVE MY EYES. I'VE NOW BEEN READING THAT THIS MICHELIN TIRE WAS RECALLED IN OTHER SIZES. THIS EVENT OCCURRED ON 8/17/2016 AND THE TIRE HAD 35,000 MILES ON IT.
Aug 17, 2016
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CHROME STEEL WHEELS HAVE EXTERIOR CORROSION. THIS CONDITION HAS CAUSED THE TIRES TO LOSE AIR PRESSURE. THIS FAILURE HAS OCCURRED TWICE BEFORE. SHE WAS ADVISED BY A TECHNICIAN AT THE DEALER TO PAY $257.00. TO REPLACE BOTHER REAR TIRES. THE FAILURE MILEAGE WAS 105,000.
Dec 28, 2009
VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED THAT ALL FOUR WHEELS WERE DEFECTIVE. A MECHANISM INSIDE OF THE WHEEL TREAD SHEARED OFF INTO THE MANUFACTURER'S TIRES, AND CAUSED THE UNEVEN WEAR AND TEAR. *AK
Sep 03, 2004
WHEELS STUCK, CANNOT REMOVE WHEELS TO CHECK BRAKES OR ROTATE TIRES. I DON'T KNOW WHAT TO DO IF I GET A FLAT TIRE.*AK
Jun 10, 2003
THE DRIVER SIDE WHEEL MADE A NOISE.*JB
Feb 27, 2003
+ 4 more complaints for this component
SUSPENSION,STRUCTURE
9 complaints
2001 FORD EXPLORER SPORT. DURING NORMAL DRIVING, A REAR RATTLE/ BANGING NOISE WOULD OCCUR WHEN GOING OVER ROUGH ROAD OR OVER BUMPS. THIS HAS PROGRESSIVELY GOTTEN WORSE OVER TIME. INVESTIGATION AND INSPECTION OF THE VEHICLE HAD REVEALED THAT ALL THE BODY/FRAME MOUNT BUSHINGS HAVE DETERIORATED TO THE POINT THAT THEY WERE CRUMBLING, LEAVING NO SUPPORT/CUSHION BETWEEN BODY AND FRAME. THIS COULD POTENTIALLY MAKE THE VEHICLE UNSAFE AS THERE WOULD BE NO SUPPORT FOR THE BODY, CAUSE EXCESSIVE BODY MOVEMENT AND A SHIFT IN THE VEHICLE WEIGHT DYNAMICS. THIS ISSUE HAS ALREADY BEEN REPORTED IN SEVERAL VEHICLE SAFETY COMPLAINTS PRIOR TO MINE. *TR
Aug 11, 2014
VEHICLE BODY MOUNTS HAVE DRIED OUT AND CRUMBLES WHEN TOUCHED. THIS DETERIORATION CAUSES THE BODY TO RIDE ON TOP OF THE FRAME WHICH COULD EVENTUALLY RESULT IN OTHER VEHICLE DAMAGE AND POSSIBLE SAFETY ISSUES. APPEARS THE PRODUCT WAS MADE OF SUBSTANDARD MATERIAL AND HAS BEEN WORN OUT FOR QUITE A FEW YEARS. *TR
May 26, 2014
DRIVING ON HIGHWAY AND HEARD BANGING/BUMPING NOISE COMING FROM REAR OF VEHICLE. INITIALLY THOUGHT THAT JACK HAD CAME LOOSE FROM HOLDER LOCATED IN FENDER WELL COMPARTMENT. UPON INSPECTION JACK WAS FOUND TO BE TIGHT IN HOLDER. NOTICED THAT YOU COULD HEAR THE BANGING NOISE WHEN ROCKING THE VEHICLE UP AND DOWN. CARRIED VEHICLE TO A LOCAL MECHANIC WHO INSPECTED IT AND FOUND THAT THE RIGHT REAR BODY INSULATOR HAD DETERIORATED AND FELL OUT ALLOWING THE EXPLORER'S BODY TO RIDE DIRECTLY ON THE FRAME. MECHANIC STATED THAT HE FELT IT WOULD BE SAFE TO DRIVE VEHICLE BUT ADVISED TOO, THAT IT COULD DAMAGE THE BODY BECAUSE IT WAS RIDING DIRECTLY ON FRAME.COST TO REPAIR = $325 ($110 LABOR + $167 FOR NEW CHASSIS BODY INSULATOR PURCHASED FROM A LOCAL FORD DEALER + 40 FOR USED BODY MOUNT SUPPORTS PURCHASED AT A LOCAL SALVAGE YARD + 8 IN TAXES). MECHANIC HAD TO ALSO TIGHTEN BOLTS ON HINGES HOLDING REAR LIFT GATE ON. MILEAGE ON VEHICLE WAS 108,000. *TR
Jun 07, 2013
BODY MOUNTS DETERIORATE BEFORE THEIR TIME AND BALL JOINT FAIL. *TR
Apr 30, 2013
SUB FRAME BODY MOUNTS ARE FALLING APART. I NOTICED THIS IN 2008 BUT DID NOT KNOW WHAT IT WAS. CAR HAS LESS THAN 72000 MILES AND IS GARAGED, NO OFF ROAD USE. MOUNTS ARE BRITTLE AND FALL OF VEHICLE. FORD SAYS --SO SAD TOO BAD. NEVER SEEN MOUNTS FALL APART AND I HAVE OWNED VEHICLES FOR OVER 40 YEARS. *TR
Dec 17, 2012
+ 4 more complaints for this component
EQUIPMENT
9 complaints
IN NOVEMBER 2007 I RECEIVED A RECALL NOTICE. I PROMPTLY CONTACTED MY LOCAL DEALER AND PLACED MY NAME ON THE "WAIT" LIST. I HAVE CALLED THREE TIME SINCE AUGUST AND HAVE BEEN ASSURED EACH TIME THAT I AM STILL ON THE LIST; HOWEVER, MANUFACTURER HAS NOT SHIPPED THE PART FOR MY 2001 FORD SPORT TRAC. *TR
Apr 29, 2008
SAFETY RECALL L05S28 (SPEED CONTROL SYSTEM DEACTIVATION. RECALL WAS MADE IN AUGUST 2007. WE ARE STILL WAITING ON THE SERVICE PARTS TO MAKE THE REPAIR. FORD SENT NOTICE IN SEPTEMBER THAT THEY HAVE A SHORTAGE OF THESE PARTS AND WE COULD HAVE THE DEVICE DISCONNECTED. WE DON'T WANT THE DEVICE DISCONNECTED, WE WANT THE REPAIR TO BE MADE. IT HAS BEEN 7 MONTHS WAITING ON THIS REPAIR. ARE WE TO WAIT FOREVER FOR THIS REPAIR TO BE MADE? *TR
Mar 11, 2008
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE HEATHER AND RADIO PANEL. ALSO STATED THAT WHILE THE VEHICLE SHE NOTICE THAT THE PANEL WHERE THE RADIO IS WAS EXTREMILY HOT TO THE POINT WHERE SHE TOUGHT THAT IT COULD INITIATE A FIRE. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS
Dec 04, 2002
AN ELECTRICAL SHORT IN WIRING OF RADIO HAD CAUSED A FIRE UNDER THE DASH WHILE PARKED. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *JG
Apr 11, 2002
AIR CONDITIONING PROBLEM. *AK
Feb 04, 2002
+ 4 more complaints for this component
EXTERIOR LIGHTING
6 complaints
IF STEERING WHEEL IS NOT IN THE VERY HIGH POSITION TURN SIGNALS BLINK VERY RAPIDLY AS IF THERE WAS A PROBLEM WITH ONE OF THEM.
May 26, 2015
WHILE DRIVING 35 MPH THERE WAS ARE NO TURN SIGNAL OR BRAKE LIGHT. DRIVER WOULD MOVE THE STEERING WHEEL IN ANOTHER DIRECTION AND THE SIGNALS AND BRAKE LIGHT WOULD COME ON AND OFF. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THERE WAS NO RECALL FOR THIS VEHICLE. *AK
Mar 11, 2004
STOPPED BY POLICE BECAUSE BOTH REAR BRAKE LIGHTS WERE NOT OPERATING. 3RD BRAKE LIGHT WAS FUNCTIONING. ALL BRAKE LIGHTS WORK WITH THE TILT-WHEEL ALL THE WAY UP. IN ANY OTHER POSITION, ONLY THE 3RD BRAKE LIGHT WORKS
May 01, 2003
LOW DESIGN PLACEMENT OF TURN SIGNAL LEVER PREVENTS USE FOR LEFT TURN SIGNAL FOR INDIVIDUALS WITH LONG LEGS WHERE THERE IS INSUFFICIENT ROOM BETWEEN THE TURN SIGNAL MECHANISM AND THE DOOR TO MOVE OUT OF THE WAY.*AK
Mar 14, 2002
COMPLETE FAILURE OF TAIL LIGHTS I.E. BRAKE LIGHTS, TURN SIGNALS, AND RUNNING LIGHTS. *AK
Apr 19, 2001
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
6 complaints
THE DRIVER'S SIDE DOOR LOCK BECAME STUCK. THIS WAS NOT A GRADUAL PROBLEM; ONE DAY IT WAS WORKING, THE NEXT DAY IT WAS NOT. I COULD NOT OPEN IT WITH THE REMOTE LOCK CONTROL, THE INNER LOCK CONTROL OR THE KEY. I COULD NOT LIFT THE LOCK KNOB ON THE DOOR MANUALLY. THE ONLY WAY TO OPEN THE DOOR WAS TO CRAWL IN FROM THE PASSENGER SIDE, REACH OVER THE CONSOLE AND PULL ON THE DOOR HANDLE, WHICH SOMETIMES CREATED A GRATING SOUND. OCCASIONALLY THE REMOTE LOCK CONTROL WOULD WORK BUT VERY RANDOMLY. 99% OF THE TIME THE LOCK WOULD REMAIN STUCK. WHEN IT DID WORK, I NOTICED IT WAS ONLY IF I LOCKED THE DOOR WITH THE REMOTE CONTROL. IT NEVER WORKED IF I LOCKED THE DOOR WITH THE INNER LOCK CONTROL ON THE DOOR. THE NEAREST FORD DEALER IS OVER ONE HUNDRED MILES AWAY ROUND TRIP, SO I TOOK THE VEHICLE TO A LOCAL MECHANIC WHO DIAGNOSED THE PROBLEM AS A BROKEN DOOR HANDLE. I PAID $92.87 TO REPLACE THE HANDLE, BUT THE PROBLEM PERSISTED. THE MECHANIC THEN TOLD ME HE WOULD HAVE TO ORDER MORE PARTS, WHICH I CANNOT AFFORD. I HAVE BEEN LIVING WITH THIS INCONVENIENCE FOR SEVERAL MONTHS NOW AND RECENTLY I BEGAN RESEARCHING THE PROBLEM ON-LINE. IT APPEARS THERE HAVE BEEN MANY COMPLAINTS OVER A PERIOD OF SEVERAL YEARS. ACCORDING TO THE DATA BASE, OTHER PEOPLE HAVE REPORTED LOCK FAILURES ON MULTIPLE DOORS OF THE SAME VEHICLE. THE MECHANICAL FAILURE OF THESE LOCK SYSTEMS NOT ONLY CREATES AN INCONVENIENCE AND NEGATIVE ECONOMIC IMPACT ON VEHICLE OWNERS, IT IS A SAFETY HAZARD. I AM NOT AWARE OF ANY RECALL NOTICES FOR THIS PROBLEM AND I AM WONDERING WHY. *TR
Apr 15, 2012
FRONT DOOR LOCKS ON 2001 EXPLORER SPORT TRAC RENDERED MALFUNCTIONING BY FREEZING CONDITIONS IN MICHIGAN. DRIVER'S SIDE CAN ONLY BE UNLOCKED FROM THE INSIDE OF VEHICLE. PASSENGER'S SIDE CAN BE UNLOCKED EITHER ELECTRONICLY OR MANUALLY. HOWEVER WHEN EVER THE ELECTRONIC LOCKS ARE USED, EVEN WHEN ALREADY UNLOCKED AND VEHICLE IS IN MOTION, THE PASSENGER'S FRONT DOOR RELESES FROM THE LOCKING LUG WITHOUT TOUCHING THE DOOR OPENING HANDLE. FORD HAS BEEN CONTACTED. THE FIRST TIME WAS DURING THE SPEED CONTROL RECALL AND THE SECOND TIME WAS JUNE OF 2011. *TT
Jul 11, 2011
2001 FORD EXPLORER SPORT: DOOR SUDDENLY STOPPED UNLOCKING WITH THE KEY. I HAVE SINCE DISCOVERED HUNDREDS OF OTHER EXPLORER OWNERS WITH THE SAME STORY. I FEEL THIS IS A SAFETY ISSUE BECAUSE I TRANSPORT MY 10 MONTH OLD DAUGHTER IN THIS CAR, AND I CAN'T AFFORD TO BE LOCKED OUT WITHOUT WARNING DURING THE WINTER. *TR
Jan 25, 2010
THE LOCKS AND DOOR LATCH ON MY 2001 FORD EXPLORER SPORT OBVIOUSLY DO NOT WORK! THE FIRST PROBLEM IS THAT WHILE I'M DRIVING, THE DRIVER'S SIDE DOOR WILL FLY OPEN IF I HIT A BUMP, DRIVE OVER RAILROAD TRACKS OR TURN TOO HARD. MY DOOR HAS OPENED ON THE INTERSTATE, IN ON-COMING TRAFFIC, AND HAS ALMOST HIT OTHER CARS OR OBJECTS. ANY TIME I CLOSE THE PASSENGER OR REAR DOORS, THE DRIVER DOOR WILL POP OPEN. THE SECOND PROBLEM IS THAT THE LOCKS DON'T KEEP THE DOORS SECURED. MY DOOR WILL STILL FLY OPEN EVEN IF THE LOCK IS DOWN. THIS PAST MONDAY, I LEFT MY CAR LOCKED (OR ATLEAST IT APPEARED TO BE LOCKED) IN FRONT OF MY HOUSE AND WITHIN 30 MINUTES SOMEONE HAD BROKEN IN AND STOLEN EVERYTHING. HE APPARENTLY JUST LIFTED THE DOOR HANDLE BECAUSE THERE WAS NO SIGN OF FORCED ENTRY. HE STOLE MY CD PLAYER, CHECKBOOKS, INSURANCE & REGISTRATION CARDS, CASH, AND EVERYTHING ELSE HE COULD CARRY. THE LOCKS AND DOORS ON MY CAR HAVE BEEN AN INCREDIBLE INCONVENIENCE AND SAFETY PROBLEM FOR ME FOR ALMOST 3 YEARS. THE ESTIMATES THAT HAVE BEEN OFFERED ARE TOO EXPENSIVE FOR ME TO AFFORD AS I AM A RECENT COLLEGE GRADUATE. *TR
Jun 05, 2009
2001 FORD EXPLORER HOOD FLEW OPEN AND BROKE THE HINGES. *TS THIS FAILURE RESULTED IN DAMAGE TO THE HOOD AND HINGES, WIPER BLADES AND COWL AREA (OHIO TRAFFIC CRASH REPORT). *NM
Dec 22, 2005
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
5 complaints
THIS WAS AN INCIDENT. NO CRASH, AND NO INJURY. THE IAC (IDLE AIR CONTROL) VALVE FAILED DURING START ATTEMPTS ON THE FOLLOWING VEHICLE: 2001 FORD EXPLORER SPORT, 4.0L SOHC ENGINE, MILEAGE = 39,000. THE VALVE FAILURE MODE WAS CLOSED (NO IDLE AIR) SO THE ENGINE WOULD NOT IDLE UNLESS THE PRIMARY INTAKE THROTTLE PLATE WAS HELD OPEN BY MAINTAINING PRESSURE ON THE THROTTLE. FAILURE OF ENGINE TO IDLE DURING A MOVING CONDITION MAY CAUSE LACK OF VACUUM FOR BRAKE BOOST AND UNUSUALLY HIGH BRAKE FORCES, AS THIS VEHICLE HAS A VACUUM BRAKE BOOST. FROM REVIEWING VARIOUS ON-LINE FORUMS, IT APPEARS THIS IS A COMMON PROBLEM WITH THE IAC VALVE, WHICH IS USED ON SEVERAL MODEL/YEAR/ENGINE FAMILY COMBINATIONS. *NM
Aug 21, 2006
VEHICLE IS EXPERIENCING SPURIOUS RADIO EMISSIONS IN EXCESSIVE OF 10 METERS FORM THE VEHICLE. THE RADIO FREQUENCY INTERFERENCE CAUSES NEAR TOTAL DISRUPTION TO RADIO FREQUENCY EQUIPMENT OPERATED WITHIN 10 METERS OF THE VEHICLE. THE TROUBLE HAS BEEN ISOLATED TO THE FUEL PUMP. TESTING INDICATES THE FUEL PUMP IS THE SOURCE OF THE PROBLEM. CONSUMER HAS BEEN ASVISED BY FORD THAT THERE IS A SERVICE BULLETIN TO CORRECT THIS DEFECT BUT FORD REFUSES TO ASSIST. *JG
Aug 05, 2002
CONSUMER STATED THE VEHICLE IDLES ROUGH, THE DEALER INFORMED CONSUMER THAT VEHICLE POSSIBLY HAS A BAD INJECTION.*JB
Feb 14, 2002
CONSUMER STATED THE VEHICLE IDLES ROUGH, THE DEALER INFORMED CONSUMER THAT VEHICLE POSSIBLY HAS A BAD INJECTION.*JB
Feb 14, 2002
ENGINE CRANKS AND TAKES A WHILE TO START, EXTENDED CRANK, DEALER HAS REPLACED THE FUEL PUMP. *CJ
Nov 09, 2000
STEERING,SUSPENSION
4 complaints
PREMATURE STEERING COMPONENT FAILURE. 48,000 TIE ROD ENDS, 59,000 UPPER CONTROL ARMS, LOWER BALL JOINTS, RACK AND PINION, AND POWER STEERING PUMP. *NM
Jul 02, 2006
WHILE DRIVING 55 MPH AND KEEPING STEERING WHEEL STEADY VEHICLE WANDERED TO LEFT LANE ON ITS OWN. DEALER REPLACED STEERING MECHANISM, BUT VEHICLE STILL PULLS TO LEFT. *AK CUSTOMER STATES VEHICLE DRIFTS TO THE LEFT WHEN TURNED STEERING WHEEL AND WILL NOT TURN COMETIMES TO THE RIGHT. *YH
Oct 25, 2001
VIBRATION FELT THROUGH STEERING WHEEL, POWER STEERING UNIT AND FRONT END SUSPENSION EXPERIENCING VIBRATION AND NOISE. *CJ
Nov 09, 2000
WHILE TRVELING AT 20 MPH VEHICLE LOSS CONTROL AND STRUCK A PHONE POLE. VEHICLE TOWED TO DEALER SHOP. DEALER INFORMED CONSUMER THAT LOSS OF CONTROL WAS DUE TO FAILURE OF THE TIE ROD AND LOWER CONTROL ARM. PARTS ARE AVAILABLE FOR INSPECTION IF NEEDED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Jul 10, 2000
SUSPENSION,TIRES
4 complaints
THE CONSUMER STATED, WHILE TRAVELING, THE VEHICLE WILL WANDER INTO TRAFFIC. THE VEHICLES TIRES, HAVE BEEN REPLACE FOUR TIMES. DEALER HAS BEEN CONTACTED. *NLM THE CONSUMER STATES THAT SHE MUST STRONG ARM TO MAINTAIN CONTROL ON THE BUMPY ROADS. THE CONSUMER HAS EXPERIENCED AN UNSUSUAL CASE OF WANDERING, CLUNKING NOISE-BOLT MISSING/4 VISITS OF REPAIR, TIRE WEAR/NOISE VIBRATIONS-6 OCCURENCES, AND ALIGNMENT/SUSPENSION ISSUES-5 OCCURENCES, THAT WILL NOT REPAIR. THE CONSUMER HAS HAD SEVERAL TO MANY OF THE SAME OPINIONS AND SUGGESTIONS OF/FOR REPAIR, AND HAS TRIED JUST ABOUT EVERYTHING TO REMEDY THE PROBLEM(S) AND KEEPS GETTING THE SAME PROBLEMS. ALL WITH NO COOPERATION/CONSIDERATION OF FORD. *SCC
Sep 13, 2002
WAS DRIVING VEHICLE AND NOTICED STEERING WAS TILTED TO LEFT, CAUSING VEHICLE TO PULL LEFT. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED THAT PROBLEM WAS THE TIRES. TIRES WERE REPLACED, BUT PROBLEM OF PULLING LEFT STILL EXISTS. STEERING NOW TILTS RIGHT, BUT STILL PULLS LEFT. *AK *YH
Dec 03, 2001
VEHICLE CONTINUALLY EXHIBITS FRONT END VIBRATION, SEVERAL REPAIR ATTEMPTS (CHANGING OF THE FIRESTONE TIRES AND REPLACEMENT OF THE AXLE), HOWEVER VEHICLE IS STILL EXPERIENCING VIBRATION PROBLEMS, POSSIBLY RELATED TO THE TIRES AND THE SUSPENSION OF THE VEHICLE.
Oct 02, 2000
LEFT FRONT TIRE FELL OUT. CONSUMER THOUGHT THAT TIRE HAD EXPLODED. *AK THE LEFT FRONT TIRE BECAME LOOSE DUE TO THE FRONT UPPER BALL JOINT BOLT FAILURE. *YH
Sep 20, 2000
ELECTRICAL SYSTEM,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. DURING COLDER TEMPERATURES, THE FAILURE WORSENED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DIAGNOSIS WAS NOT DISCLOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 05/17/17*LJ *CN
Feb 15, 2017
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE DEALER PERFORMED THE REPAIR, BUT THE FAILURE RECURRED. THE CONTACT NOTICED SMOKE NEAR THE ENGINE COMPARTMENT THAT ENTERED THE VEHICLE NEAR THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jun 15, 2015
ON SUNDAY THE NIGHT BEFORE THE INCIDENT THE VEHICLE WAS USED THAT DAY. IN THE AFTERNOON AROUND 3 PM IT WAS TAKEN TO GET GASSED UP FOR THE WORK WEEK. THE NEXT MORNING WAS CHILLY AND IT WAS STARTED TO WARM THE VEHICLE UP. HOWEVER, THE VEHICLE DIDN'T START AT ALL. THE DASH LIGHTS, INTERIOR-EXTERIOR LIGHTS ALL HAVE POWER TO INCLUDE POWER LOCKS AND WINDOWS. THE BATTERY TESTED GOOD, THE STARTER AND SOLENOID TESTED GOOD. THE WIRE TO THE SOLENOID FROM THE BATTERY HAS POWER. THE VEHICLE HAD NOT SHOWN SIGNS OF FAULTY STARTING. TWO TO 3 TIMES BEFORE THIS INCIDENT NONE OF THE LIGHTS WOULD WORK BUT THEN MIRACULOUSLY WORK AGAIN. WHEN THE LIGHTS WOULD WORK I'M MEAN THE HEADLIGHTS, LEFT AND RIGHT TURN SIGNAL, ETC. IT SEEMED THE ONE WAY TO GET THEM TO WORK AGAIN WOULD BE TO ADJUST THE STEERING WHEEL BUT THAT DIDN'T ALWAYS WORK. WHY IS THIS VEHICLE NOT STARTING WHEN THE DAY BEFORE IS WAS WORKING JUST FINE AND HAD NOT GIVEN ANY SIGNS OF FAILURE? *TR
Dec 18, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
WHEN I HAVE USED MY SPEED CONTROL I HAVE HAD SMOKE COME OUT OF THE TOP OF MY STEERING COLUMN TWICE. THE SMOKE COMES THROUGH THE HOLE FOR MY EMERGENCY LIGHT BUTTON ON THE TOP OF MY STEERING COLUMN. THIS HAPPENED RECENTLY FOR THE THIRD TIME. THE FORD DEALER IS CHARGING $652.63 TO REPLACE THE WIRE HARNESS AND THE SWITCH THAT CONTROLS WIPERS, HAZARD LIGHTS, BLINKERS, ETC. THE RECALL WAS REPLACED, AND THEY SAY THE TWO ARE NOT RELATED. APPARENTLY THIS COULD CAUSE AN ELECTRICAL FIRE AS WOULD THE RECALL PART. THE SUV IS A FORD EXPLORER 2001 V8 XLT. *TR
Jun 04, 2009
CRUISE CONTROL INDICATOR LIGHT SWITCH DOES NOT COME ON - STEERING WHEEL IS VERY HOT TO THE TOUCH - AND THERE IS THE SMELL OF BURNING PLASTIC. SINCE DECEMBER 2003 ALL INDICATOR LIGHTS ARE OUT ON STEERING COLUMN (I TOOK MY TRUCK TO THE FORD SERVICE CENTER AND WAS TOLD IT PROBABLY NEED A FUSE - I CHECKED THE FUSE IT SEEMS TO BE O.K. IS THERE A RECALL ON CRUISE CONTROL ON THE 2001 - FORD SPORT TRAC? *JB
Sep 09, 2005
DT: THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED CRUISE CONTROL WAS NOT WORKING PROPERLY. SHE HAD THE CRUISE CONTROL SET AT 35 MPH WHILE GOING UP A HILL, BUT WAS PULLED OVER BY THE POLICE, AND THEY STATED SHE WAS GOING APPROXIMATELY 65 MPH. THE CONSUMER SHOWED THE POLICE THAT THIS WAS WHAT ACTUALLY HAPPENED. THIS HAPPENED 7 TIMES IN THE LAST 4 MONTHS. THE ON/OFF SWITCH THAT WAS USED TO DISENGAGE THE CRUISE CONTROL WILL NOT WORK, AND THE CONTACT HAD TO APPLY THE BRAKES HARD TO DISENGAGE THE CRUISE CONTROL. THE CONTACT HAS NOT BEEN TO A SERVICE DEALER TO HAVE THE VEHICLE INSPECTED, AND HAS NOT CONTACTED THE MANUFACTURER. THE CONTACT STATED THE LIGHTS ON THE STEERING WHEEL DID NOT ILLUMINATE. THE FUSE HAS BEEN REPLACED TO REMEDY THIS SITUATION, BUT IT DID NOT FIX THE LIGHTS PROBLEM. *AK
Aug 30, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
I was driving and the lights on the vehicle went out I thought it was the bulbs but no lights were working I adjusted steering wheel to look to see fuse box and all lights came back on there is an electrical short somewhere then I went to start the truck and it made a funny sound and then I lost all power and truck wouldn't start then the alarm kept going off and I could turn off even with the remote or the chipped key. And the truck won't start. Also when you change gears the indicator to show what gear you are in dosent move . This truck has electrical issues and is not safe for drivers to lose all power like this and basically its something ford should be responsible for fixing because it's a defect in the electrical system also the AC compressor dosent work
Aug 15, 2023
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE DRIVER SIDE TURN SIGNAL FAILED TO ILLUMINATE INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE BRAKE LIGHTS FAILED TO ILLUMINATE. WHEN THE STEERING COLUMN WAS TILTED TO THE UPPER POSITION, THE INTERIOR AND EXTERIOR TURN SIGNAL LIGHTS AND THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mar 09, 2017
POWER TRAIN,UNKNOWN OR OTHER
2 complaints
TRANSMISSION NOT WORKING
Sep 08, 2019
WHEN GOING DOWN A STEEP GRADE NEITHER "DRIVE 1" OR "DRIVE 2" ENGAGED & DID NOT SLOW THE VEHICLE. NEITHER LOW GEARS WORKED WHEN THE VEHICLE WAS IN MOTION OR WHEN STARTED FROM A COMPLETE STOP. THE GAS GUAGE WILL START SHOWING 1/4 TANK OF GAS WHEN THERE IS AT LEAST 3/4 FULL TANK. THIS IS ACCOMPANIED BY A BURNING SMELL COMING FROM THE FRONT OF THE VEHICLE. WHEN THE VEHICLE IS STOPPED & RESTARTED THE GAS GUAGE OFTEN RETURNS TO THE PROPER LEVEL OF GAS IN THE TANK.
Aug 19, 2000
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
2 complaints
THE VEHICLE ROLLED OVER ON ITS SIDE ON DRY PAVEMENT ON THE FWY AT THE POSTED SPEED LIMIT IN GOOD WEATHER CONDITIONS. NO OTHER VEHICLE WAS INVOLVED, THE CAR SKIDED WHEN I ATTEMPTED TO CHANGE LANES. I WENT INTO A SKID AND THE CAR TURNED ON ITS SIDE.
Apr 18, 2018
ALL BODY BUSHINGS WERE DEFECTIVE AND HAD TO BE REPLACED. THE BUSHINGS WERE DESICCATED AND HAD CRUMBLED AWAY. THIS MADE THE VEHICLE UNSAFE WHEN CORNERING AS THERE WAS NOTHING TO SUPPORT THE WEIGHT OF THE BODY BETWEEN IT AND THE FRAME CAUSING EXCESSIVE MOVEMENT AND COMPROMISE OF CENTER OF GRAVITY. ACCORDING TO THE MECHANIC WHO REPLACED MY BUSHINGS, HE HAD SEEN THIS DEFECT ON ALL THE VEHICLES OF THIS MAKE AND MODEL YEAR. HE SAID THAT IT WAS NOT A PROBLEM ON THE 1998 FORD EXPLORER SPORT. I WENT TO A LOCAL JUNK YARD AND LOOKED AT SEVERAL FORD EXPLORER SPORTS AND NOTICED THE SAME DEFECT ON ALL THE 2001 MODEL YEARS. THE 1998 MODEL YEAR HAD BUSHINGS THAT WERE STILL IN GOOD CONDITION. *JS
Jun 15, 2014
AIR BAGS,SEAT BELTS
2 complaints
I HAD AN ACCIDENT I JANUARY 2016 AND MY AIRBAG DID NOT DEPLOY CAUSE ME DAMAGE TO MY NECK AND BOTH SHOULDER. DOCTORS SAY I NEED SURGERY ON ROTATOR CUFFS. IF AIRBAGS HAD DEPLOYED I WOULD NOT HAVE BEEN THRUST FORWARD. I GRABBED STEERING WHEEL TO BRACE MYSELF AND WAS THRUST FORWARD THERE FOR DAMAGE BOTH ROTATOR CUFFS IN MY SHOULDER AND HURTING MY NECK ALSO. I HAVE SEEN MANY OTHER TRUCKS OF MY MAKE THAT AIR BAGS HAVE NOT DEPLOYED AND PEOPLE GETTING HURT. I DO NOT UNDERSTAND WHY THEY DID NOT DEPLOY. . WHY ARE THERE NOT RECALLS ON THIS AIR BAGS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
May 09, 2017
WHILE ALMOST AT A STOP, VEHICLE WAS HIT HEAD ON, BOTH FRONT SEATBELTS DID NOT RESTRAIN DRIVER OR PASSENGER. DRIVER HIT HEAD ON THE WINDSHIELD AND PASSENGERS HEAD HIT THE REARVIEW MIRROR. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK THE AIR BAGS WENT OFF AFTER IMPACT TO VEHICLE. THE DEALER RESET THEM BEFORE THEY COULD SEE THEM. THEY WERE RESET IMPROPER. THE BAG IS VISIBLE, NO ALARMS ARE WORKING AND THE CONTROLS ON THE STEERING WHEEL ARE HANGING LOOSE. *JG
Jun 18, 2002
ENGINE
2 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 26,500.
May 05, 2014
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, IT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
May 13, 2013
TIRES,WHEELS
2 complaints
AN ACCIDENT OCCURRED WHEREIN A YOUNG MAN WAS SEVERELY INJURED. HE SURVIVED, BUT HAS A PLATE IN HIS JAW, AND SEVERE SCARRING ON HIS FACE. HIS SISTER WAS ALSO A PASSENGER AND WAS INJURED, BUT LESS SEVERELY. THE RIGHT REAR TIRE APPEARS TO HAVE BLOWN OUT, CAUSING THE CRASH. A WITNESS IMMEDIATELY BEHIND THE CAR AT THE TIME OF THE ACCIDENT STATED: "I NOTICED WHAT LOOKED LIKE ONE OF THE RIGHT SIDE TIRES BEND TO THE SIDE AND SUDDENLY EXPLODE. AT THAT POINT THE DRIVER LOST CONTROL DUE TO THE TIRE EXPLOSION AND SWERVED TO THE CENTER DIVIDER AND CRASHED. INFORMATION ON THE TIRES IS AS FOLLOWS: RADIAL SXT ALL TERRAINS. DOT NUMBER ON THE TIRES WERE XFA 0307 AND THE TIRE SIZE WAS 75/16. ALL TIRES PASSED INSPECTION THREE MONTHS BEFORE, WITH A TREAD OF 6/32. THE OFFICER NOTED THE TREAD SEPARATED FROM THE TIRE. *TR
Jul 10, 2013
FIRESTONE, WILDERNESS AT TIRES MOUNTED ON FORD, EXPLORER ,2001. WHILE TRAVELING AT 35-40 MPH CONSUMER HIT A CONSTRUCTION SITE AND PASSENGER REAR TIRE FELL OFF, THEN VEHICLE ROLLED OVER. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK ANALYST IS UNSURE OFCOMPONENT, POSSIBLE TIRE FAILURE, POSSIBLE LUG, NUT, AND BOLT FAILURE, CAUSING ROLLOVER, CONSUMER WAS INJURED IN ACCIDENT. *SLC
Jun 05, 2001
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
2 complaints
BRAKES, ROTORS, PADS, ARE NEW... THE EXPLORER SPORT STILL DOES NOT COME TO A FULL STOP ... (2001) MILES 4900, BRAKES GO TO THE FLOOR AND KEEPS GOING 2 TO THREE FEET MORE BEFORE IT STOPS... *TR
Oct 13, 2010
I HAVE A 2001 FORD EXPLORER SPORT. AFTER DRIVING FOR ANY PERIOD OF TIME,(ESPECIALLY AT HIGHWAY SPEEDS) WHEN YOU APPLY THE BRAKES THEY SHUDDER VIOLENTLY. AS YOU TRY TO COME TO A STOP AT ANY TIME THE BRAKES GO IN ANTI- LOCK MODE AND THEN GIVE OUT!! YOU HAVE TO PUMP THE BRAKES TO GET THEM TO HOLD. IT IS VERY SCARY AND DANGEROUS SITUATION. I HAD THE BRAKES REPAIRED AT MY FORD DEALER (FETTE FORD, CLIFTON NJ) NOT THAT MANY MILES AGO. AND THEY TELL YOU THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE AND IT'S MY BAD DRIVING HABITS CAUSING THE PROBLEM. THERE IS A WEBSITE (FORDBRAKES.COM) WHERE HUNDREDS OF DRIVERS DESCRIBE THE SAME PROBLEMS AND SIMILAR LIES TOLD TO THEM BY FORD SERVICE DEPTS. WHEN THIS STORY FINALLY GETS OUT AND WE START REALIZING HOW MANY ACCIDENTS, INJURIES, AND MAYBE DEATHS HAVE OCCURRED OVER THE PAST DOZEN YEARS. IT WILL PROBABLY RIVAL THE TOYOTA COVER-UP. PLEASE TAKE ACTION AND INVESTIGATE NOW!!! *TR
Mar 03, 2010
SUSPENSION,POWER TRAIN
2 complaints
I HAVE A 2001 FORD EXPLORER SPORT WHICH I BOUGHT NEW. I HAVE ALWAYS MAINTAINED IT PROPERLY AND I BABIED THE VEHICLE. I HAVE REPLACED MANY PARTS ON IT IN THE LAST THREE YEARS FROM BALL JOINTS TO HUB ASSEMBLIES MANY EXPENSIVE REPAIRS. NOW IT IS MAKING NOISE IN THE REAR END AND MY MECHANIC HAS INFORMED ME THAT THE REAR END MAY GO AT ANY TIME. I HAVE RESEARCHED THIS AND FIND THAT MANY OTHER FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM BUT IT IS NOT CONSIDERED A RECALL. I AM NOT IN THE FINANCIAL SITUATION AT THIS TIME TO HAVE THIS REPAIRED AND IT IS MY FEELING WITH SO MANY PEOPLE HAVING THIS PROBLEM WITH THEIR EXPLORERS IT SHOULD BE CONSIDERED A RECALL. I KNOW THAT THIS WON'T MAKE A DIFFERENCE TO ANYONE AND I'LL JUST HAVE TO STRUGGLE ALONG WITH THE PROBLEM UNTIL I CAN SAVE THE MONEY TO HAVE IT REPAIRED BUT YOU CAN BET IF I HADN'T PAID MY PAYMENTS WHILE THE CAR WAS FINANCED THROUGH FORD MOTOR CREDIT YEARS AGO THAT IT WOULD HAVE BEEN REPOED IN NO TIME FLAT. FUNNY HOW THOSE BIG COMPANIES CAN KEEP TRACK OF THOSE THINGS BUT FORGET ABOUT THE SAFETY ISSUES OF THE PRODUCTS THEY PRODUCE. GUESS I'LL HAVE TO GO BACK TO A GRAND PRIX WHEN I MAKE MY NEXT PURCHASE. THE FIELDS TO FILL OUT ASK THE QUESTION "WERE THERE ANY DEATHS OR INJURIES" THERE IS NO WHERE TO CHECK OFF "NOT YET" GO FIGURE.............. *TR
Sep 02, 2010
I OWN A 2001 SPORT TRAC. I HAD TO PAY 934.00 TO BRYAN AUTOMOTIVE IN DECATUR TEXAS TO REPLACE BOTH RIGHT AND LEFT AXLES, AND THE OUTER BEARINGS. THE REAR END STILL HAS A SLIGHT WHINING AT 55-70 MPH. HE SPOKE WITH SOMEONE AT THE FORD HOUSE IN DECATUR TX , AND WAS TOLD SOME SPORT TRACS WILL HAVE THIS NOISE. I HAVE OWNED NUMEROUS VEHICLES AND HAVE NEVER HAD A REAR END GO OUT. SOMETHING WAS DEFINITELY WRONG. PLEASE HAVE FORD REIMBURSE PEOPLE AND DO A RECALL. *AK
Jul 09, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
VEHICLE CAUGHT FIRE. VEHICLE WAS NOT RUNNING AT THE TIME. VEHICLE DESTROYED BY FIRE. *TR
Apr 04, 2010
AFTER HAVING MY 2001 LMTD EDITION EXPLORER PARKED FOR OVER 45 MINUTES, THE VEHICLE CAUGHT ON FIRE AND WAS CONSUMED. IT WAS A TOTAL LOSS, MELTED DOWN TO THE FRAME OF THE VEHICLE. THE FIRE MARSHAL WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE AS THE DAMAGE WAS SO SEVERE, BUT I WAS REFERRED TO SEVERAL ARTICLES REGARDING SIMILAR FORD EXPLORER FIRES. *JB
Jan 21, 2006
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
01 FORD EXP SPORT TRAC 4X4 WITH REAR RADIO/AC CONTROLS AIR BAG WARNING LIGHT DOES NOT GO OUT AND KEEPS POPPING FUSE (LOCATION FOR FAN BLOWER) AND BLOWER INOP EVEN WITH HIGHER AMP FUSES. HAPPENS CHANGE WEATHER COLD/HOT AND ROUGH ROADS. JIGGLE WIRE HARNESS UNDER DASH/CENTER CONSOLE AREA CORRECTS (TEMP). CAN NOT TROUBLE SHOOT AIRBAG MOD WHEN FUSE BLOWN. AC INOP WHEN FUSE BLOWN. *TR
Jul 12, 2009
AFTER MAKING AN EMERGENCY STOP AIR BAG LIGHT CAME ON AND REMAINED ON WHILE DRIVING. VEHICLE WAS TAKEN TO THE DEALER. DEALER INFORMED CONSUMER THAT THE PROBLEM COULD BE AN ELECTRICAL SHORT.*AK
Oct 16, 2003
POWER TRAIN,EQUIPMENT
2 complaints
FORD PART # 1L24-7H473-AG VENDOR # M799G MOTOROLA MODEL # 01MU152B06 DATE CODE 01211 SERIAL # 21396939
Oct 14, 2008
2001 FORD EXPLORER SPORT 4X4 HAS 2-3 SHIFT FAILURE CAUSING CAR ENGINE RPM TO RISE SEVERELY WITHOUT SHIFTING TRANSMISSION INTO 3RD GEAR. THIS FIRST HAPPENED WHILE GETTING ON THE HIGHWAY LEAVING ME HOPELESSLY IN THE RIGHT LANE AS TRAFFIC RAPIDLY APPROACHED FROM BEHIND, I WAS FORTUNATE TO BE ABLE TO GET ONTO THE SHOULDER. I HAVE COME TO FIND OUT TODAY THAT THIS HAS BEEN AND CONTINUES TO BE A WELL KNOWN PROBLEM BY FORD FOR YEARS WHICH HAS YET TO BE ADDRESSED! THERE IS EVEN A TECH SERVICE BULLETIN FOR THIS PROBLEM! BESIDES RIPPING OFF CONSUMERS FOR OUTRAGES RECURRING REPAIR COSTS, THIS IS A REAL SAFETY ISSUE. IS IT GOING TO TAKE SOMEONE GETTING SEVERELY HURT BEFORE SOMETHING IS DONE. *NM
Dec 13, 2005
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. WHEN THE TRANSMISSION INDICATOR LEVER IS PULLED TO CHANGE GEARS, IT GOES ONE SPACE TOO FAR. WHEN THE GEAR IS PLACED INTO NEUTRAL, THE VEHICLE DRIVES IN REVERSE. WHEN THE GEAR IS PLACED INTO DRIVE, THE VEHICLE OPERATES IN NEUTRAL. WHEN THE GEAR IS PLACED INTO REVERSE, THE VEHICLE REMAINS IN PARK. THE CURRENT MILEAGE WAS 34,231 AND FAILURE MILEAGE WAS 34,175. UPDATED 02-19-08 *BF THE CONSUMER STATED DISCONNECTED SPEED DEACTIVATION SWITCH PERTAINING TO RECALL 05S28. UPDATED 02/14/08 *TR
Jan 25, 2008
ON OCTOBER 10TH, FOLLOWING A COLD START, THE VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITH THE 4X4 MODE SELECTION SWITCH SET TO 2WD MODE. INSTEAD OF 2WD MODE, THE VEHICLE WAS IN 4X4 LOW MODE. THERE WAS NO SHIFT COMMAND TO GO INTO 4X4 LOW MODE AND IT WAS IMPOSSIBLE TO SWITCH OUT OF 4X4 LOW MODE. THE VEHICLE WAS DRIVEN TO A DEALERSHIP IN 4X4 LOW MODE. THE DEALERSHIP CLAIMED THAT THE TRANSFER CASE SHIFT MOTOR HAD SHORTED FORCING THE UNCOMMANDED SHIFT TO 4X4 LOW MODE. THE SHIFT MOTOR WAS REPLACED AND THE VEHICLE WAS RETURNED. THE OLD PART IS AVAILABLE. ON NOVEMBER 2ND, FOLLOWING A COLD START, THE VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITH THE 4X4 MODE SELECTION SWITCH SET TO 2WD MODE. AFTER DRIVING A DISTANCE LESS THAN 1 MILE AT A VEHICLE SPEED OF APPROXIMATELY 20MPH, A REPETITIVE CLICKING NOISE WAS OBSERVED FROM UNDER THE PASSENGER'S SIDE DASH. WHILE THE VEHICLE WAS IN MOTION AN UNCOMMANDED SHIFT TO 4X4 LOW MODE OCCURRED. AFTER COMING TO A STOP IT WAS DISCOVERED THAT IT WAS IMPOSSIBLE TO SWITCH OUT OF 4X4 LOW MODE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP IN 4X4 LOW MODE. THE MOST RECENT REPAIR PRIOR TO THIS ISSUE WAS RELATED TO A FORD RECALL INVOLVING THE SPEED CONTROL SYSTEM. *TR
Nov 02, 2007
SEAT BELTS,STRUCTURE
2 complaints
ON NOVEMBER 29TH MY MOTHER WAS DRIVING HER 2001 FORD EXPLORER 2DR 4X4 TO WORK. SHE HIT AN ICE PATCH GOING APPROX. 30 MPH AND LOST CONTROL OF HER VEHICLE BECAUSE THE REAR END SWUNG SIDEWAYS. HER FORD THEN FLIPPED ON IT'S PASSENGER SIDE AND HIT A TREE. MY MOTHER COULD NOT GET HER SEAT BELT UNDONE SO SHE CALLED 911 WHILE HANGING IN HER VEHICLE. A MAN AND WOMAN STOPPED TO HELP HER OUT BECAUSE THEY NOTICED THAT HER FORD WAS ON FIRE. THEY HAD TO BREAK INTO THE BACK WINDOW AND THE WOMAN CLIMBED IN TO RELEASE HER AND PULL HER OUT. IF THOSE PEOPLE WOULD NOT OF STOPPED, MY MOTHER WOULD NOT BE HERE TODAY. THERE IS NOTHING LEFT OF THE INTERIOR OF MY MOM'S EXPLORER. ( NO SEATS. STEERING WHEEL & COLUMN, GLASS, NOTHING) I HAVE E-MAILED FORD AND SPOKE WITH THEM REGARDING THIS MATTER AND THEY SAY THAT IF MY MOM'S INSURANCE COMPANY SETTLED THEN THEY CLAIM NOTHING WAS WRONG WITH THE VEHICLE. I THINK THAT THERE IS A SERIOUS PROBLEM AND WOULD LIKE TO SEE IT RECTIFIED BEFORE SOMEONE ELSE GETS HURT. THERE WAS A ARTICLE WRITTEN IN SHERMAN PUBLICATIONS BECAUSE THE TWO PEOPLE WHO SAVED MY MOTHERS LIFE IS UP FOR AN AWARD. PLEASE LOOK INTO THIS MATTER. THANK YOU! *JB
Feb 05, 2004
CONSUMER STATED DURING A ROLLOVER THE SEAT BELTS DID NOT WORK PROPERLY, AND PASSENGER WAS EJECTED FROM VEHICLE, VEHICLE WAS HIT AND ROLLED OVER, CONSUMERS WIFE WAS EJECTED RESULTING IN A FATALITY. *JG *AK ODI SPOKE TO HUSBAND AND HE ASSUMED HIS WIFE WAS WEARING THE SEATBELT. WIFE WAS DRIVING AND DURING EVENT WAS THROWN OUT THE PASSENGER'S SIDE WINDOW. THERE WAS NO WITNESS TO THE WIFE WEARING THE BELT.CW
Mar 12, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
2 complaints
I PURCHASED THIS CAR ON OCTOBER 8,2003. THREE DAYS AFTER I BOUGHT IT THE CHECK ENGINE LIGHT CAME ON. I BROUGHT THE CAR BACK FOUR TIMES BACK TO BACK. THE FIRST TIME THEY SAID NOTHING WAS WRONG. THE SECOND AND THIRD TIME THE SAME THING. ON THE FOURTH ATTEMPT, THEY HAD ME TAKE IT TO ONE OF "THEIR" MECHANICS. HE SAID IT WAS A BAD SWITCH IN THE SYSTEM. NOT EVEN A WHOLE WEEK LATER, THE CHECK GUAGE LIGHT CAME ON. THE CAR LOT WHERE I BOUGHT IT FROM SAID THEY WERE NOT GOING TO LOOK AT MY CAR BECAUSE OUT OF THE KINDNESS OF THEIR HEART THEY'VE ALREADY LOOKED AT IT. SO I TOOK IT TO A FORD DEALERSHIP, THEY FIXED IT AND SAID IT WAS A PROBLEM WITH TRANSMISSION, AND THE STEERING WHEEL. THEY CAR LOT SAID IT WAS NOT THEIR PROBLEM. I HAD TO PAY OUT OF MY POCKET FOR SOME PROBLEMS THAT ARE STILL UNDER WARRANTY. THEN THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON I LATER FOUND OUT THAT A SALES PERSON WHO WAS NOT CERTIFIED MECHANIC, TRIED TO FIX THE CAR WHEN THEY SAID THEY WERE SENDING IT TO A MECHANIC. I'M STILL HAVING PROBLEMS AND IT SEEMS LIKE THERE JUST GETTING WORSE!
Jan 15, 2004
WHILE DRIVING ENGINE CHECK LIGHT WILL FLASH INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. *AK CONSUMER STATES THAT WHEN THE LIGHT ILLUMINATES, THE VEHICLE BEGINS TO DRIVE SLUGGISH, ROUGH, AND SOMETIMES MAKES A SCREECHING NOISE. DEALER HAS REPLACED THE PCM, VAPOR MANAGEMENT VALVE, CANISTER PURGE SOLENOID, TENSIONER ASSEMBLY, VACUUM HOSE TWICE, DPFE, AND THE FUEL TANK. *SLC
Mar 13, 2002
SUSPENSION,ENGINE AND ENGINE COOLING
2 complaints
WHILE DRIVING THE ENGINE LIGHT WAS FLASHING , SUDDENLY THE VEHICLE LOST POWER. DEALER STATED, SPRING BROKE OVER THE THIRD VALVE. CONSUMER INDICATED THAT THE VEHICLE WAS NOT ANY LONGER UNDER WARRANTY SO SHE HAD TO PAY. *AK
Jun 20, 2003
WHILE DRIVING 60MPH VEHICLE VIBRATES. VEHICLE PULLS TO THE RIGHT SEVERLY. STEERING WHEEL IS CROOKED, PULLS TO THE LEFT. DEALER CONTACTED. *AK ALSO, CONSUMER STATES THAT THERE IS VERY BAD SMELL FROM CATALYTIC CONVERTER WHICH FORD SAYS IT IS NORMAL. *YD
Apr 02, 2002
SERVICE BRAKES, HYDRAULIC,TIRES
2 complaints
RE BRAKES: THEY HAVE REPLACED THE BRAKE SHOES/PAD TWICE ANDS ROTORS ONCE. RE TIRE/WHEELS THEY COULD NOT GET THEM TO BALANCE OUT TRIED 4 TIMES ( GOODYEAR TRIED TWICE) TOTAL OF 6 TIMES. AGAIN A WEEK AND A HALF LATER, IT PULLS LEFT WHEN BRAKING, AND VIBRATION IS BACK AGAIN. I HAVE SPOKE WITH WAYNE ( SERVICE MGR) AND AL MC DONALD ( GENERAL SALES MGR). I HAVE INFORMED THEM OF THE NEVADA LEMON LAW # NRS 597.630 HE SAID TO INFORCE THAT I WOULD HAVE TO GET A "LAWYER". PLEASE NOTE I ONLY MARKED THE FIRST TIME OF THE PROBLEMS I HAVE FULL DOC'S OF EVERY VISIT ON THESE ITEMS. PLEASE HELP! THANK YOU, CRYSTAL DEL GIUDICE. *AK (TIRESIZE: P235/75R15)
Jul 26, 2001
WHEN APPYLING BRAKES VEHICLE SEVERELY PULLS TO RIGHT. ALSO, A GRINDING NOISE OCCURS, CAUSE UNKNOWN. *AK IN LESS THAN 15000 MILES, BRAKES HAVE BEEN REPLACED 3 TIMES, WAS TOLD BY DEALER THAT THIS WAS DUE TO A FACTORY DEFECT AND BRAKES WERE APPLIED INCORRECTLY. TIRE EXPERIENCED BLOWOUT, THERE WAS A LARGE DEFORMED AIR POCKET ON THE WHITE LETTER SIDE, CONSUMER DID NOT GIVE ANY TIRE INFORMATION. *SLC
Mar 12, 2001
STEERING,POWER TRAIN
2 complaints
FRONT LEFT STEERING KNUCKLE BROKE, AXLE SEPARATED FROM VEHICLE, VEHICLE WENT LEFT AND CRASHED. FILED BY RICHARD RUMPLIK.*AK
Mar 14, 2001
TRUCK WAS PURCHASED NEW WITH 13 TOTAL MILES. WINDSHIELD WIPERS ARE NOT WORKING FUSES ARE FINE AND THE INTERIOR DOME LIGHT IS NOT WORKING FUSES ARE FINE. WHILE SHIFTING FROM DRIVE TO REVERSE THE TRUCK BEGINS TO STALL ALSO WHILE SHIFTING FROM REVERSE TO DRIVE THE TRUCK BEGINS TO STALL. *AK
Jul 06, 2000
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNED A 2001 FORD EXPLORER. WHILE DRIVING, A BURNING ODOR WAS PRESENT AND THE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS NOT AWARE IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A RESIDENCE AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
May 08, 2019
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE LEAKED ANTI-FREEZE AND TRANSMISSION FLUID. THERE WAS ALSO RUST UNDERNEATH THE VEHICLE AND A HOLE IN THE RUNNING BOARDS, WHICH ALMOST CAUSED THEM TO DETACH. THE CONTACT CLAIMED THAT THE GROUND COULD BE SEEN THROUGH THE HOLE. THE VEHICLE ALSO PRODUCED THICK SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 170,000.
Mar 18, 2019
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
CAR TAKES ABOUT 3 TO 5 TRIES TO START. I REPLACED GAS PUMP, PLUGS, CABLES, TEMP SENSOR, STILL TAKES LONG TO START.O/D OFF LIGHT STARTED FLASHING, AND NOW IT HAS A ROUGH GEAR CHANGE I BELIEVE FROM 2ND TO 3RD
May 18, 2018
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE RANDOMLY FAILED TO START UPON TURNING THE KEY NUMEROUS TIMES. THE DEALER (PEGUES-HURST FORD, 200 TX-63 SPUR, LONGVIEW, TX 75601, (903) 758-6211) WAS CONTACTED AND INDICATED THAT THEY WOULD NEED TO DETERMINE IF THEY COULD REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER ISSUED 12 TECHNICAL SERVICE BULLETINS (TSBS) FOR THE ELECTRICAL SYSTEM, 52 TSBS FOR THE ENGINE, AND 3 TSBS FOR THE FUEL SYSTEM GASOLINE, BUT THE CONTACT WAS UNCERTAIN AS TO WHICH PART CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Dec 04, 2017
AIR BAGS,WHEELS
1 complaint
DRIVING ON FREEWAY FRONT DRIVER WHEEL FELL OFF CAUSING TRUCK TO ROLL OVER. NO AIR BAG WAS INFLATED. WAS TOLD THE PIN THAT HOLDS THE TIRE ON CAME OUT. TRUCK WAS TOTALLED AND HIT 2OTHER CARS WHILE ROLLING.
Mar 31, 2017
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
TAKATA RECALL, THE INSIDE LIGHTSOR DOME LIGHTS, THEY SHORTED OUT ONE TO ANOTHER IN THE DOUBLE OVER HEAD LIGHTS AND GROUNDED OUT THE BATTERY COULD CAUSE SEVERAL PROBLEMS ONE IT KILLED THE BATTERY AND I FOUND OUT WHEN I WENT TO CHANGE ONE OF THE LIGHTS AND TO STOP I TOOK BOTH LIGHTS OUT AND SEPERATED THE COPPER THAT CONECTS WITH SWITCH
Sep 22, 2016
TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNED A 2001 FORD EXPLORER. WHILE DRIVING 55 MPH, THE CONTACT STEERED TO THE RIGHT AND THE VEHICLE SKIDDED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED FOUR BROKEN RIBS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/19/16*LJ
Sep 07, 2016
STRUCTURE,WHEELS,UNKNOWN OR OTHER
1 complaint
I HAVE HAD 3 TIRE BLOW OUTS IN THE SHORT TIME I HAVE HAD THIS TRUCK DUE TO THE TIRES RUBBING ON A PART OF THE STEERING WHEN MAKING TURNS. ITS RUBS OFF THE MATERIAL OF THE TIRE.....ALSO THE REAR PASSANGER DOOR CAN NOT BE OPENED FROM THE INSIDE AND BEARLY OPENS FROM THE OUTSIDE. I HAVE A YOUNG CHILD MAKING THIS EXTREMELY DANGEROUS. YOUR SITE WANTS ME TO ENTER A DATE... I CAN'T RECALL ALL THREE DATES
Aug 22, 2016
POWER TRAIN,ELECTRICAL SYSTEM,WHEELS,SEATS
1 complaint
I PURCHASED A 2001 FORD EXPLORER SPORT TRACT I DIDN'T GET TO TEST DRIVE IT BECAUSE THERE WERE OTHER VEHICAL SURROUNDING IT. WHEN I FINALLY GOT TO DRIVE MY TRUCK HOME I NOTICED THE TRANSMISSION HAD A SEVERE ISSUE. WHEN I TURNED A CORNER MY TIRES RUBBED BADLY ON SOME OTHER PART TO THE TRUCKS PARTS AND THE DRIVER SEAT HAS A MEDAL ROD THAT JABS ME IN THE BACK THAT'S COMING THRU THE FABRIC NOW MY BATTERY HAS LEAKED ACID EVERY WHERE IN THE BATTERY COMPARTMENT AND SURROUNDING AREAS.
Jun 27, 2016
STRUCTURE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD THUMP COMING FROM THE REAR HATCH WINDOW. UPON FURTHER INVESTIGATION, THE REAR HATCH WINDOW WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. ....UPDATED 07/05/16 *BF UPDATED 07/13/16.*JB
May 02, 2016
SEAT BELTS,SEATS,VISIBILITY/WIPER
1 complaint
DRIVER SEAT BOLT
Nov 30, 2015
SUSPENSION,WHEELS,SERVICE BRAKES
1 complaint
MAIN PROBLEM AT THE MOMENT IS A CLICKING, KNOCKING NOISE THAT SOUNDS LIKE IS COMING FROM UNDERNEATH TRUCK IN THE MIDDLE. YOU CAN FEEL TRUCK SHAKE/VIBRATE WHEN YOU HEAR THE NOISE. PREVIOUS PROBLEMS LUG BOLTS CAME LOOSE AND ALMOST CAUSE TIRE TO FALL OFF. OTHER PROBLEM TRUCK STARTED OFF SOUNDING LIKE THE BRAKE PADS WERE GOING THEN THE TRUCK STARTED MAKING A HORRIBLE GRINDING NOISE . FELT LIKE THE ENGINE WAS GOING TO FALL OUT. ENDED UP BEING FRONT PASSENGER SIDE TIRE. RIM HAD STATTERED.
Nov 14, 2015
SEAT BELTS,STRUCTURE,SEATS
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING, THE FRONT DRIVER SIDE SEAT BELT WOULD SUDDENLY UNLOCK. IN ADDITION, THE DRIVER SIDE AND PASSENGER SIDE FRONT SEATS WOULD MOVE FORWARD WHEN MAKING A SUDDEN STOP AND THE PASSENGER SIDE DOOR AND HATCH DOOR WOULD NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 166,694.
Oct 08, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
EVER SINCE I GOT THE TRUCK ABOUT 4 MONTHS AGO I HAVE BEEN HAVING A PROBLEM WITH THE REAR BRAKES LOCKING UP. IT HAPPENS AFTER THE VEHICLE HAS BEEN SITTING UP FOR A FEW HOURS AND IT'S RAINING OR THERE'S A GOOD BUT OF MOISTURE IN THE AIR. WHEN YOU FIRST GET IN THE TRUCK THE REAR BRAKES WILL LOCK UP ON YOU ONLY GOING FORWARD FOR SOME REASON. IF YOU APPLY VERY LITTLE PRESSURE IT DOES IT. AFTER ABOUT 10 TIMES LOCKING IT UP IT DRIVES FINE AS LONG AS ITS NOT PARKED FOR A WHILE. ON A GOOD HOT SUMMER DAY WITH NO MOISTURE OR RAIN IT DOES DO IT AT ALL. A FEW WEEKS AGO I BACKED OUT MY DRIVE WAY IT WAS RAINING AND IT DID IT. SO I DECIDED TO PULL BACK INTO MY DRIVEWAY AND TAKE MY FIANCE'S CAR TO TOWN. WHEN I WAS PULLING UP IT LOCKED UP WHEN I TRYING TO STOP AND SLID INTO THE CORNER OF MY HOME. NO MAJOR DAMAGE WAS DONE JUST CRACKED THE FRONT BUMPER. I HAVE TAKING IT TO 3 LOCAL MECHANICS. NONE KNOW HOW TO FIX. THEY LOOKED AT THE BREAKS, ROTORS AND HUBS. ALL WAS FINE. ONE MECHANIC TOLD ME THIS WAS THE 3 TIME HE HAS SEEN THIS ON THE SAME EXACT KIND OF TRUCK. I DO LIKE THE TRUCK. BUT I'M TERRIFIED TO DRIVE IT. I THOUGHT ABOUT SELLING IT, BUT NOW I'M IN A SITUATION WHERE IF SOMEONE GETS HURT IN IT I WOULD FEEL HORRIBLE. I SURE HOPE SOMEONE ON HERE CAN HELP ME OUT WITH THIS PROBLEM. *TR
Apr 29, 2015
SUSPENSION,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
REAR END OF CAR THUMPED EVERY TIME YOU WOULD GO OVER THE SMALLEST SEPARATION IN THE ROAD AND ALSO ON A BUMPY ROAD. REPLACED REAR END SHOCKS. STILL HAVE THE SAME PROBLEM OF THUMPING. SOME TIMES IT FEELS LIKE I'M GOING TO LOOSE THE REAR END OF THE VEHICLE. I WAS TOLD POSSIBLY NOW THAT BACK BUSHINGS HOLDING THE BODY TO THE FRAME MAY BE DISINTEGRATED. VEHICLE HAS ALWAYS BEEN WELL MAINTAINED AND GARAGED. I HAVE FOUND OUT THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS OCCURRING NOW WITH THIS 2001 MODEL. YOU WOULD THINK THERE WOULD BE A SAFETY RECALL BY FORD TO FIX THESE BUSHING PROBLEMS. *TR
Nov 19, 2014
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
THE FORD EXPLORER 2001 XLS 4.0L REAR WHEEL DRIVE TRANSMISSION IS DEFECTIVE IN SLIP 4 TO 5 GEAR IN 75000 MILES. *TR
Oct 16, 2014
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ANTI LOCK BRAKING SYSTEM SUDDENLY MALFUNCTIONED AND THE VEHICLE FAILED TO STOP. THE CONATCT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Jun 19, 2014
STEERING,SERVICE BRAKES
1 complaint
MY PURCHASED NEW $30,000 2001 FORD 2 DOOR EXPLORER SPORT DIES OFTEN CAUSING NO BRAKES OR STEERING. IN 2001, IT DIED AND ROLLED OVER WITH NO STEERING OR BRAKES WHEN MY WIFE WAS DRIVING HOME, LEAVING HER STRANDED UPSIDE DOWN. FORD WOULD NOT RESPOND AND LOCAL DEALERS WOULD NOT OR COULD NOT SOLVE THE PROBLEM. IT STILL DIES AND ALL RECALLS WERE PRESUMABLY DONE, INCLUDING THE FIRESTONE TIRES WHICH WERE THE BEST PART OF THE VEHICLE. NUMEROUS LETTERS TO FORD WERE NEVER ACKNOWLEDGED. I WOULD LIKE TO HAVE A REFUND ON THIS VEHICLE. CAN YOU HELP ME? *TR
Mar 09, 2014
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
AS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHT AS WITH SO MANY EXPLORERS I HAVE READ ABOUT, MY O/D LIGHT COMES ON AND FLASHES. I LOSE ALL POWER DURING INITIAL ACCELERATION AND THEN THE TRUCK SHOOTS OFF LIKE A ROCKET. IF I TURN THE IGNITION OFF, THE LIGHT RESETS AND THE VEHICLE IS OK FOR A WHILE UNTIL THE LIGHT COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. COMES ON AGAIN. I HAD THE CODES READ AND IT CAME UP A SOLENOID PROBLEM. I HAD THEM REPLACED AND TEN MILES FROM THE LOT, THE LIGHT CAME ON AGAIN. I HAVE READ THAT THIS IS A KNOWN ISSUE FROM FORD, BUT THEY HAVE YET TO ACT ON THIS ISSUE. I TOOK IT TO THE FORD SHOP AND THEY TOLD ME THAT THEY HAVE FIXED SEVERAL AND THEY GO RIGHT BACK OUT IT WAS A WASTE OF MY TIME.. DOES SOMEONE HAVE TO GET KILLED BEFORE U ALL FIX THIS IF U TRY TO TAKE OFF AND IT SLIPS AND WILL NOT GO U CAN AND WILL GET HIT. *TR
Feb 23, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
I WAS DRIVING AND I SAW AND SMELT SMOKE. I IMMEDIATELY COULD TELL WHERE IT WAS COMING FROM BECAUSE I SAW THE SMOKE COMING OUT OF THE HAZARD LIGHT ON TOP OF MY STEERING WHEEL, IT THEN TURNED INTO A FLAME,IT WAS INSIDE OF THE STEERING WHEEL. I PULLED OFF TO THE SIDE OF THE ROAD BECAUSE FORTUNATELY I HAD WATER WITH ME AND I POURED A LITTLE BIT OF WATER ON THE FLAMES THAT WERE COMING OUT OF WHERE THE HAZARD LIGHT IS. THIS HAS HAPPENED 2 TIMES,WITH THE FINAL RESULT BEING 2 FIRES. IT HAPPENED A 3RD TIME WITH JUST SMOKE. I NO LONGER HAVE THE ABILITY TO USE MY WINDSHIELD WIPERS AND SOME OF MY INTERIOR LIGHTS NO LONGER WORK. I DON'T KNOW IF THIS HAS CAUSED OTHER PROBLEMS IE...MY CHECK ENGINE LIGHT BEING ON AS WELL AS MY CRUISE CONTROL WORKING WHEN IT WANTS TO AND OTHER TIMES NOT WORKING AT ALL PLUS THE BUTTONS ON THE INNER SIDE OF THE STEERING WHEEL BEING HOT TO THE TOUCH! I'M TERRIFIED TO DRIVE MY OWN CAR! *TR
Nov 15, 2013
FUEL/PROPULSION SYSTEM
1 complaint
GAS TANK SUPPORT HANGER RUSTED AWAY AND TANK FELL OFF. *TT
Aug 28, 2013
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE,LATCHES/LOCKS/LINKAGES,TIRES
1 complaint
CPSC#I12A0111A. 2001 FORD EXPLORER. CONSUMER STATED THAT A DAY AFTER SHE BROUGHT THE CAR IT BROKE DOWN. *LN THE CONSUMER STATED THERE WAS A PROBLEM WITH THE ENGINE, AS WELL AS A HOLE IN GAS TANK, WHICH HAD RUSTED OUT, THE BEARINGS NEEDED TO BE REPLACED, THE TIRE WERE DRY ROTTED, AS THEY KEPT GOING FLAT, THE DRIVER'S DOOR DID NOT LOCK, THE REAR DOORS DID NOT OPEN FROM THE INSIDE, THE REAR DRIVER'S DOOR DID NOT OPEN AT ALL, THE OUTSIDE HANDLE WAS BROKE, THE REAR HATCH WOULD NOT CLOSE, AND MOST OF THE TIME IT HAD TO BE SLAMMED SHUT.
Oct 17, 2012
STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
2001 FORD EXPLORER SPORT - OVERALL GOOD CONDITION - COMPLAINT INVOLVES FAILURE OF BOTH DOOR POWER LOCKS/HANDLE MECHANISMS. DRIVERS DOOR TOTALLY FAILED AND REPAIRS MADE AT AUTO SHOP, BUT MECHANISM QUICKLY FAILED AGAIN. EXPENSIVE REPAIR. - PASSENGER DOOR LOCK ALSO MALFUNCTIONING MILDLY BUT STILL OPERABLE FOR THE TIME BEING. APPEARS READY TO FAIL HOWEVER SINCE THIS WAS SAME PRIOR SYMPTOM OF THE OPPOSITE DOOR. NO INFORMATION LOCATED ON RECALL FROM FORD PREVIOUSLY FOR THIS PROBLEM. *TR
Sep 25, 2012
VISIBILITY,STRUCTURE
1 complaint
I WAS DRIVING AND HEARD LOUD NOISE. SOUNDED LIKE THE BACK WINDOW HATCH WAS OPEN AND VIBRATING WITH EVERY BUMP IN THE ROAD. THE HATCH WAS CLOSED, SO I LOOKED UNDER THE VEHICLE TO FIND THE BODY MOUNTS HAD COMPLETELY CRUMBLED AWAY. THE BODY OF THE VEHICLE WAS RIDING ON THE FRAME WITH NO CUSHION. THE BODY OF THE VEHICLE WAS VERY HARD TO HANDLE AND FELT AS IF IT MAY SHIFT OFF THE FRAME AT ANYTIME. *TR
Aug 02, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
THE RISING PRICE OF GAS DISCOURAGED ME FROM USING MY SPORT TRAC (ST) OFTEN, SO IT WAS GARAGED DURING THE WORK WEEK. ON THE WEEKENDS, I USUALLY DROVE THE ST TO RUN ERRANDS AROUND TOWN. ON JAN 28, 2012, I DROVE LESS THAN A MILE WHEN MY ST BEGAN LOSING THROTTLE RESPONSE AND AN UNFAMILIAR CLATTERING CAN BE HEARD GENERATED IN THE ENGINE BAY. I QUICKLY REALIZED THAT THIS WAS NOT NORMAL, SO I PROCEEDED TO PULL OVER. I THEN TOOK THE TRUCK TO A MECHANIC NEAR MY LOCATION. THE MECHANIC AFTER EXTENSIVE DIAGNOSIS DETERMINED THAT THE TIMING CHAIN TENSIONER HAD FAILED, ALONG WITH TIMING CHAIN GUIDES WHICH SHATTERED INTO MULTIPLE PIECES (PHOTOS AVAILABLE). THE TIMING CHAIN AND ITS COMPONENTS ARE SUPPOSE TO LAST FOR A LIFETIME OF THE VEHICLE, AND HENCE FORD PROVIDED NO INFORMATION OR PROVISION FOR ITS MAINTENANCE. THE REPAIR WAS EXPENSIVE, BECAUSE IT REQUIRED THE REMOVAL OF THE ENGINE WHICH IS BASED ON THE SOHC DESIGN HAVING ITS RIGHT CAMSHAFT DRIVEN BY A TIMING CHAIN LOCATED BEHIND THE ENGINE NEAR THE FIREWALL. A RECALL OF THE TIMING CHAIN GUIDES AND TENSIONER SHOULD BE MADE BECAUSE OF THE COMMON PROBLEM THIS HAS BEEN FOR THIS ENGINE DESIGN, SOHC 4.0L AFTER THE REMOVAL OF THE ENGINE AND TIMING CHAIN GUIDE REPLACEMENT, MY VEHICLE BEGAN TO EXPERIENCE TRANSMISSION FAILURE. THE TRANSMISSION REGISTERED AN ERROR ON MY DASHBOARD, AND AFTER CONSULTATION WITH AN EXPERT, REQUIRED A TRANSMISSION REBUILD. THE COST OF THE ENGINE AND THE TRANSMISSION REBUILD HAS BEEN VERY EXPENSIVE TO SAY THE LEAST. THE UNPREDICTABLE NATURE OF THIS FAILURES WOULD COMPROMISE SAFETY DURING HIGH SPEED OPERATIONS. I HOPE NHTSA WILL REVIEW COMPLAINTS REGARDING TIMING CHAIN AND TRANSMISSION FAILURES, WHICH SHOULD REVEAL A PATTERN OF DESIGN FAILURES AT FORD. INTERESTINGLY, FORD HAD ISSUED A RECALL FOR THE TIMING CHAIN TENSIONERS AND ENGINE REMOVAL TO REPAIR CHAIN GUIDES IN THE PAST. *TR
Apr 11, 2012
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
WHILE DRIVING ON A HEAVILY TRAVELED ROAD, DRIVER 2 CARS AHEAD OF ME CAME TO A DEAD STOP. VEHICLE IN FRONT OF ME HIT BRAKES HARD, I ALSO HIT MY BRAKES HARD, ON WET PAVEMENT. THE ANTI-LOCK BRAKE SYSTEM DID NOT KICK IN, AND THE BRAKES LOCKED UP.MY CAR SLID INTO THE REAR END OF DRIVER IN FRONT OF ME DOING EXTENSIVE DAMAGE TO THE FRONT END OF MY VEHICLE. AS I HAD JUST COME THROUGH A TRAFFIC LIGHT, I WAS NOT GOING MORE THAN ABOUT 25 MILES PER HOUR. THE WET PAVEMENT CAUSED MY CAR TO SKID QUITE A WAYS. THE DAMAGE TO MY VEHICLE INCLUDED THE ENTIRE BUMPER COVER BUCKLING, BOTH OF MY HEADLIGHTS AND TURN SIGNALS WERE DAMAGED AND BROKEN OUT. NONE OF THE COMPONENTS WERE PUSHED BACK INTO THE ENGINE COMPARTMENT. NEITHER THE DRIVER SIDE OR PASSENGER SIDE FRONT AIR BAGS DEPLOYED. MY PASSENGER WAS JOLTED FORWARD AND ALMOST HIT THE WINDSHIELD DESPITE HAVING SEAT BELT ON. I WAS JOLTED FORWARD AS WELL WITH SEAT BELT ON, AND MY CHEST HIT THE STEERING WHEEL.
Feb 07, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
FORD EXPLORER 2001, V8 5.0L ENGINE. THE ORIGINAL MANUFACTURER SPARK PLUGS HAD RUSTED IN THE IRON BLOCK AND METAL RING SEPARATED FROM THE CERAMIC PART WHEN I TRY TO REMOVE THEM. A BROKEN THREADED PART REMAINED IN THE ENGINE BLOCK. IT HAPPENED ON THE FIRST THREE TRIED. ON FIST TWO I WAS ABLE TO USE A REMOVER TO EXTRACT THE LEFT OVER PART, ON THE THIRD ONE, THE THREADER BROKE IN THE HEAD. I HAD TO TAKE THE CAR TO A MECHANIC SHOP, PULL BOTH CYLINDER HEADS OUT AND REPLACE THE REST OF THE SPARK PLUGS. PORTS NEEDED TO HAVE INSERTS INSTALLED. DEFECT IS DUE TO THE DESIGN OF THE SPARK PLUG WITH SHORT THREAD FOLLOWED BY A CYLINDRICAL PART THAT ACCUMULATES MOISTURE AND RUST. *TR
Oct 02, 2010
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I HAVE A 2001 FORD EXPLORER SPORT THAT THE 4X4 CONTROL MODULE CONSTANTLY MALFUNCTIONS. THIS IS A COMMON PROBLEM THAT IS WIDESPREAD AND COULD CAUSE MAJOR ACCIDENTS BY LOSING CONTROL OF THE VEHICLE DURING OPERATION IN THE WINTER MONTHS ON SNOW/ ICE. IF YOU RESEARCH THIS YOU'LL FIND THE PROBLEM EXISTED FROM WHEN THESE WERE NEW VEHICLES AND FORD HAS NO RESOLUTION TO FIX THIS PROBLEM OTHER THAN REPLACE IT WITH ANOTHER DEFECTIVE PART. FORD'S DIAGNOSTIC COMPUTER DOESN'T EVEN RECOGNIZE THERE IS A FAILURE IN THE SYSTEM CREATING AN EVEN LARGER DANGER SINCE HERE'S NO WAY TO TRACE THE PROBLEM WHEN TAKEN IN FOR SERVICE. THERE SHOULD BE A RECALL ISSUED IMMEDIATELY. FORD AND MOTOROLA HAVE DESIGNED AND INSTALLED A DEFECTIVE PART THAT CAN KILL PEOPLE IF NOT FIXED AND HAS PROBABLY CAUSED HUNDREDS OF ACCIDENTS ALREADY. THE FORD PART NUMBER IS 1L54-7H417-AC AND THE MOTOROLA MODEL NUMBER IS 01MP207C01 AND IT IS DESCRIBED AS THE 4X4 CONTROL MODULE. *TR
Nov 16, 2009
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
NO REAL EVENT LEADS TO THIS FAILURE. PROBLEM IS THE "DOOR AJAR" LIGHT ON THE DASH. IT DETECTS WHETHER A DOOR IS PARTIALLY OPEN. THE SWITCH IN ONE OF THE DOORS FAILS FOR NO REASON. WHEN IT SENSES THIS FALSELY, THE DASH WARNING LIGHT COMES ON & BEEPS A TONE & QUITE OFTEN THE INTERIOR DOME LIGHTS TURN ON. THE DEALER SAYS TO LUBRICATE THE DOOR LATCHES & WORK THEM SEVERAL TIMES. I'VE DONE THAT MANY TIMES & IT DOES NOT HELP. WHEN THE SWITCH FAILS & THE LIGHT COMES ON, IT MAY BE BRIEF BUT OTHER TIMES, I'LL PARK THE TRUCK & WALK AWAY & THE LIGHT REMAINS ON FOR QUITE A LONG TIME. I'M SURE I'LL COME OUT TO A DEAD BATTERY ONE DAY. PLEASE CHECK THIS OUT. I HAVE SEEN HUNDREDS OF OTHER REPORTS LIKE THIS ON THE INTERNET - FOR VARIOUS FORD MODEL CARS & TRUCKS. THE LIGHT COMING ON IS VERY DISTRACTING AND COULD BE DANGEROUS. *TR
Mar 16, 2009
STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THERE'S NO FAILURE JUST RUDE AND LACK OF COMMUNICATION WITH WORKERS. ON 12/21/07 I TOOK MY LETTER OF THE RECALL FOR THE CRUISE CONTROL TO GRANDE TRUCK CENTER ON INTERSTATE 10 @ W.W.WHITE RD."GARY RANDALL AND FINALLY GOT THE REPLACE MENT ON 05/29/08. MR. RANDALL EXPLAINED WHAT WAS TO TAKE PLACE AFTER I ASKED HIM WHY DID THE WORKER TEAR MY CRUISE CONTROL BUTTON(THE PLASTIC) HE STATED 'NO HE SHOULD HAVE LOOKED INSIDE BUT UNDER THE HOOD-MY CRUISE CONTROL PLASTIC FELL OF AND I JUST ASSUME THAT IT WAS A PART OF THE REPLACEMENT OF THE RECALL SO I LEFT IT IN THE CAR UNTIL THE RECALL WAS DONE-TO FIND OUT THE PLASTIC WAS NOT REPLACEABLE BY THE ONE WHO BROKE/TORE/CUT IT. AFTER THE JOB WAS FINISHED THE RUDE WORKER JUST SLAMMED THE HOOD CLOSE AND WALKED AWAY-VERY RUDE. POOR REPRESENTATION OF THE FORD COMPANY-RACE HAS ALWAYS BEEN AN ISSUE WITH THESE TYPE PEOPLE THAT SHOULD NOT BE WORKING IN THE PUBLIC-NOW I WOULD LET THEM DO NOTHING ELSE TO MY VEHICLE AGAIN NOT EVEN RECALL. *TR
May 31, 2008
AIR BAGS,SEATS
1 complaint
FEB 7TH 2006 I WAS IN A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT DEPLOYED BOTH AIRBAGS. MY EXPLORER SPORT TRAC DID NOT DEPLOY ANY AIRBAGS. I HAD TO HAVE A FUSION OF C5 & C6 IN MY NECK DUE TO THE CRASH. *TR
Apr 21, 2007
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE THROTTLE AND SPEED CONTROL STUCK CAUSING THE VEHICLE TO SURGE OVER 90 MPH. THE CRUISE CONTROL WAS NOT IN USE AT THE TIME. THE BRAKES WOULD NOT WORK AND THE CONTACT STATED THE CONSTANT PRESSURE TO THE BRAKES CAUSED THEM TO SMOKE AND ALMOST CATCH ON FIRE. THERE WERE NO LIGHTS ILLUMINATED ON THE DASHBOARD PRIOR TO THE INCIDENT. THE DEALERSHIP WAS ALERTED. THERE WERE NO PROBLEMS WITH THE VEHICLE'S CRUISE CONTROL PRIOR TO THE INCIDENT.
Aug 18, 2006
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
RIGHT TURN SIGNAL AND BRAKE LIGHT. I HAD THE EXPLORER DIAGNOSED AND THE DEALER SAID THAT IT NEEDED A MULTIFUNCTION SWITCH. I HAD THE SWITCH REPLACED AND A MONTH AND EIGHT DAYS LATER MY RIGHT SIGNAL AND BOTH LEFT AND RIGHT BRAKES LIGHTS ARE NOT WORKING. I HAD THE BULB REPLACED TWO MONTHS BEFORE THE DIAGNOSIS BECAUSE I COULDN'T UNDERSTAND WHY THE BULB KEPT GOING OUT AND THE DIAGNOSIS ON A MULTIFUNCTION WAS MADE. *NM
Jul 18, 2006
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
DT: OWNS 2001 FORD EXPLORER, BOTH DRIVER AND PASSENGER ARE PREGNANT. HAD JUST ENTERED INTERSTATE AND WAS DRIVING ABOUT 70 MPH AND TRIED TO SLOW DOWN TO ABOUT 65MPH. TRIED TO TAP BRAKE BUT HEARD ENGINE REV UP AND IT IMMEDIATELY SPED BACK UP. TAPPED BRAKE AGAIN AND KNEW SOMETHING WAS WRONG. ENGAGED HAZARD LIGHTS AND TRIED TO PULL OFF ROAD. DOWN SHIFTED TO 2ND GEAR,THEN TO 1ST, AND SLOWED TO ABOUT 50 MPH. TRIED TO ENGAGE EMERGENCY BRAKE WITH NO LUCK. WAS USING BOTH BRAKES WHILE TRAVELING IN THE GRASS UPHILL. WHEN IT SLOWED TO ABOUT 15-20 MPH PASSENGER JUMPED FROM VEHICLE. VEHICLE CONTINUED TO REV UP, DRIVER LET OFF BRAKE WHILE TRYING TO ESCAPE AND WAS SLUNG FROM VEHICLE. THE EXPLORER WENT BACK AND CROSSED 4 LANES OF TRAFFIC, ENTERED ONTO SERVICE ROAD WHERE IT STRUCK A TREE. FROM THERE THE VEHICLE ACCELERATED UP THE TREE UP-ROOTING IT. THE TIRES CAUGHT FIRE AND BYSTANDER TRIED TO PUT OUT THE FIRE WITH AN ICE CHEST AND AGAIN IT CAUGHT ON FIRE. *TT
May 16, 2005
STEERING,SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,VISIBILITY
1 complaint
I HAVE A 2001 FORD SPORT TRAC 2 WHEEL DRIVE. WHEN THE TRUCK HAD JUST PASSED THE WARRANTY PERIOD THE BRAKES HAD TO BE REPLACED. THE RIGHT FRONT WAS DOWN TO BARE METAL. THE ROTOR WAS REPLACED. TWICE SINCE THEN THE BRAKES HAVE BEEN REPLACED WITH THE EXACT SAME PLOBLEM AND NOW NEED TO BE REPLACED AGAIN.FORD PARTS WERE USED AND PARTS WERE PROFESSIONALLY INSTALLED.I HAVE SPOKED WITH 11 OTHER PEOPLE WHO HAVE THE SAME TRUCK WITH THE SAME PROBLEM. ALSO THE TURN SIGNAL AND BRAKE LIGHTS DO NOT WORK IF THE TILT STEERING IS TILTED DOWN. MY TRUCK HAS LESS THAN 92000 MILES, AND QUIIET FRANKLY I AM VERY DISAPPOINTED. I HAVE OWNED FORDS FOR THE PAST 25 YEARS AND UNTIL THIS ONE I WOULD NOT HAVE OWNED ANYTHING ELSE. NOW IT'S TIME TO GET A NEW TRUCK AND I AM NOT AT ALL SET ON A FORD. *AK
Apr 25, 2005
LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
MY 2001 FORD EXPLORER SPORT TRAC FRONT SEAT BROKE, DOESN'T MOVE FORWARD, IT MAKES A POP NOISE...MY LATCHES ON MY LOCKS BED ARE BROKEN; THE LOCKS FELL OUT OF THE BED COVER; THE SIDE LATCH FELL OFF. I ONLY HAVE 29000 MILES, AND I AM DISAPPOINTED WITH THE CONSISTENCY OF SMALL PROBLEMS THAT OCCUR....I HAVE HAD OTHER VEHICLES , WHO HAD NO PROBLEMS UNTIL AROUND 100,000 MILES -- I HAVE TO SIT ON A PILLOW; CAN'T STORE ANYTHING IN THE LIKEABLE BED -- SO HAVE NO TRUNK -- NOT REAL HAPPY FOR THE MONEY I SPENT. *AK
Mar 22, 2005
VISIBILITY,SEATS
1 complaint
THE DRIVER'S SEAT WAS UNABLE TO RECLINE OR ABLE TO MOVE FORWARD MAKING THE ABILITY TO DRIVE FOR A TALLER PERSON DIFFICULT. THE CONSUMER ALSO HEARD A CLICKING NOISE WHEN THE HEATER WAS ON. MANUFACTURER WAS CONTACTED BY OWNER. *JB
Jan 25, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
WHILE DRIVING 40 MPH, THE SRS LIGHT, ABS LIGHT AND CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. SUDDENLY, THE FRONT WHEELS LOCKED AND THE VEHICLE FLIPPED OVER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
Jan 21, 2005
ENGINE AND ENGINE COOLING,TIRES
1 complaint
VEHICLE EXPERIENCED MULTIPLY PROBLEMS. CONSUMER NOTICED THAT WHILE DRIVING VEHICLE VIBRATED UNCONTROLLABLY. ALL TIRES HAD STRESS MARKS LOCATED IN THE INNER SIDE OF THE TIRES. GOODYEAR, WRANGLER RTS P255/70R16. ALSO, COOLANT WAS LEAKING FROM UNDERNEATH THE VEHICLE . CONSUMER DROVE VEHICLE TO THE DEALER, AND MECHANIC COULD NOT DUPLICATE THE LEAK. BUT TIRES WERE REPLACED DUE TO THE STRESS MARKS. *AK
Dec 02, 2004
ENGINE AND ENGINE COOLING,TIRES,SEATS
1 complaint
DRIVER SEAT RECLINER BOLT, THE SEAT BACK/RECLINE/FORWARD BROKE, REPLACED SEVERAL TIMES. *BF THE OIL FILTER HAD COME WITH A HOLE TOO LARGE, THE DRIVER'S SIDE SEAT HANDLE BROKE, THE TIRES BLEWOUT AND CAUSED AN ACCIDENT THAT TOTALED THE VEHICLE. *SC
Nov 05, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WHEN CHANGING GEARS, THERE WAS HESITATION AS IF THE TRUCK WANTED TO CUT OFF AND SHUDDER IN STEERING. HAD OXYGEN SENSOR AND FUEL INJECTOR CHECKED. *AK *JB
Oct 27, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
DROVE HOME, GARBAGE PICK-UP MISSED OUR HOUSE. GRAB THE CAN ,AND PUT IN BACK OF FORD SPORT TRAC..TRIED TO CATCH THE GARBAGE TRUCK DOWN A DIRT ROAD. WHEN ALL OF A SUDDEN THE FRONT HOOD ON MY SPORT TRAC CAME OPEN.ALSO HAVING PROBLEMS WHEN TURNING ON AIR-CONDITIONER.I BELEIVE SAME TYPE OF PARTS OR COMPONENTS USED IN PREVIOUS YEARS FORD EXPLORER SPORT...RANGING BACK TO 98 OR FURTHER.PROBABLY SAME TYPES RECALLED OR COMPLAINED ABOUT IN THOSE YEARS PROBLEMS WITH DEFECTS..I HAVE FOUND THAT MY 2001 FORD SPORT TRAC WAS ACTUALLY MADE IN LATE YEAR OF 2000.*AK
Sep 09, 2004
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
I HAVE HAD POOR FUEL MILEAGE, STALLING OF ENGINE FROM STOP SIGNED INTERSECTIONS AND ENTERING HIGHWAYS FROM SIDE ROADS. COULD CAUSE MYSELF TO STALL IN FRONT OF AN ON COMING VEHICLE, OR FROM GETTING OUT OF WAY OF A DRUNK DRIVER OR ACCIDENT. I HAD THE VEHICLE CHECKED FOR POSSIBLE SYMPTOMS. INTAKE MANIFOLD SEALS WERE REPLACED. THE SOHC 4.0 V6 PERFORMED SOME WHAT BETTER, BUT I'M STILL HAVING SOME OF SAME PROBLEMS. THE CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES IN THE LAST FEW WEEKS EVEN THOUGH IT DID NOT PREVIOUSLY SHOW ANYTHING WRONG. IT NOW READS CODES PO174/ PO171/ AND PO442 READ BY LOCAL AUTO PARTS DEALER WITH SCANNER FOR OBD11...HE SAID BANK 1 AND 2 WERE RUNNING TO LEAN AND EVAP SYSTEM WAS SHOWING A SMALL LEAK. NO ONE HAS BEEN ABLE TO FIND LEAKS IN FUEL RETURN LINES BUT UPON SOME DISSASEMBLY NOTED THAT AIR INTAKE THROTTLE BODY ASSEMBLY MATE SURFACES DID NOT MATE PROPERLY. SAYS THAT IT LOOKED LIKE IT MAY HAVE BEEN A PROBLEM COVERED UP BY THE MANUFACTURER. A DEFECT THAT WAS JUST CHEAPLY AND TEMPORARILY SOLVED JUST TO GET VEHICLE TO THE SALES LINE. ANYWAY, RUBBER SEALS THAT HAVE NOT LASTED EVEN 3 YEARS. JUST A RUBBER STUFFING TO GET THE VEHICLE THROUGH INSPECTION UNNOTICED IS WHAT IT LOOKS LIKE TO ME. THIS COULD HAVE ALREADY BEEN A DISASTER AS I STATED PREVIOUSLY. IT STUMBLED WITH MYSELF AND MY WIFE AND DAUGHTER UPON ENTERING ONTO A 4 LANE STATE HIGHWAY WHERE TRAFFIC SPEED IS 65 MPH, AND IT WAS A CLOSE CALL AT BEING HIT BROAD SIDE. FROM OTHER FORUMS ON THE INTERNET WHILE TRYING DESPERATELY TO GET AN IDEA AS TO THE PROBLEM FROM OTHERS, I FOUND THAT MANY OTHERS ARE HAVING THE SAME SITUATION AS MYSELF. LOCATING THE CAUSE AND GETTING IT REPAIRED..*AK
Aug 30, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
AT TIMES MY LEFT TURN SIGNAL WHEN ENGAGED DOESNT WORK AND AT THIS TIME I NOTICE SMOKE COMING OUT OF STEERING COLLUMN,THIS HAS SOMETHING TO DO WITH PRESSING THE BRAKES, SOMETIMES WHEN I DEPRESS IT WORKS THEN GOES OFF WHEN PRESSING A SECOND TIME, ALSO DISPLAY ON STEREO WORKS PART TIME ONLY MAYBE ONE OUT OF EVERY TEN DRIVES. *AK
Jun 05, 2004
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
THE BRAKES FAILED. THIS CONSUMER WAS NOTIFIED OF THIS PROBLEM BY A PASSING MOTORIST. MECHANIC DETERMINED THAT THIS OCCURRED BECAUSE OF A DEFECT IN THE MULTI FUNCTION SWITCH. *AK
May 21, 2004
SERVICE BRAKES, AIR
1 complaint
MY WIFE AND I RECENTLY PURCHASED A 2001 FORD EXPLORER SPORT TRAC FROM SIMMONS ROCKWELL, IN BIG FLATS NEW YORK ON FEBRUARY 28, 2004. UPON SIGNING PAPERWORK, WE WERE SHOWN A FORM FROM FORD MOTOR COMPANY INDICATING THAT THE VEHICLE MENTIONED WAS A REPURCHASED VEHICLE. THE FORM STATED THAT THE ORIGIONAL OWNER WAS COMPLAINING OF THE ABS SYSTEM NOT PROPERLY WORKING. THE SALES REPRESENTATIVE AND THE FORD FORM STATED THAT THE VEHICLE WAS REPAIRED AND WAS IN SATISFACTORY CONDITION. A COUPLE OF WEEKS LATER I EXPERIENCED A PROBLEM WITH THE ABS SYSTEM NOT WORKING AND A LIGHT ON THE DASH INDICATING THAT THERE WAS A PROBLEM. I CONTACTED THE DEALER THE NEXT DAY AND I WAS TOLD THAT THEY COULD NOT HELP ME THAT I WOULD HAVE TO CONTACT A FORD DEALER. I CONTACTED MCGUIRE FORD IN ITHACA NEW YORK AND THEY RAN A REPAIR HISTORY ON THIS VEHICLE, WHICH SHOWED NUMEROUS ATTEMPTS TO REPAIR THE ABS SYSTEM. MCGUIRE FORD STATED THAT THEY HAD TO ORDER PARTS FOR THE ABS SYSTEM. A WEEK LATER MCGUIRE FORD REPLACED PARTS FOR THE ABS SYSTEM. A FEW DAYS LATER I HAD TROUBLES WITH THE ABS SYSTEM AGAIN AND CONTACTED SIMMONS ROCKWELL FORD IN HORNELL NEW YORK. I DROPPED THE VEHICLE OFF FOR REPAIRS ON 4/1/04 AND PICKED IT UP 0N 4/2/04. ON 4/2/04 I EXPERIENCED PROBLEMS WITH THE BRAKE SYSTEM AGAIN. I CONTACTED SIMMONS ROCKWELL HORNELL SERVICE DEPARTMENT AND ASKED THEM IF IT WAS ALRIGHT IF I USED ANY FORD DEALERSHIP FOR REPAIRS AS THEY WERE 45 MILES AWAY FROM MY HOME. THEY INDICATED YES THAT ANY FORD DEALER WOULD HONOR THE WARRANTY,SO I WENT TO MY LOCAL FORD DEALER. THIS DEALER REFUSED TO DO REPAIRS DUE TO THE EXTENSIVE HISTORY OF PROBLEMS WITH THIS VEHICLE AND PAST PROBLEMS WITH SIMMONS ROCKWELL. THIS VEHICLE HAS LESS THAN 29,000 MILES ON IT AND I HAVE NOT OWNED THE VEHICLE FOR A MONTH AND I HAD TO HAVE UNSUCCESSFUL REPAIRS MADE. THE FIRST PAYMENT IS DUE ON 4/13/04. I DROPPED THE VEHICLE OFF TO SIMMONS ROCKWELL ON 4/5/04 AND TOLD THE SALES REP MIKE GIAGIOS THAT I DID NOT WANT THE VEHICLE. *AK
Apr 12, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
2001 FORD EXPLORER SPORT, I HAVE CHANGED MY BRAKES 3 TIMES IN ONE YEAR. WHEN I BRAKE, IT SQUEAKS, VERY SLOW TO STOP, AND SHIFT TO EITHER SIDE. ANY BUMP WILL MAKE THE VEHICLE LOSE CONTROL, ESP WHEN TRAVELING GREATER THAN 45 MILES PER HOUR.. TRUE HAZARD.*AK
Feb 13, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
I HAVE SEVERAL MORE INVOICES 7-29-03 REPLACED DUST SEALS AND FORGOT TO PUT BRAKES BACK TOGETHER LOST WHOLE FRONT END AND BRAKING. HAD TRUCK FOR 3-4 DAYS THEY HAVE REPLACED THE WATER PUMP PULLEY AND S BELT 2-3 TIMES. CRUISE CONTROL 10-16, 12/31/02 AGAIN SQUELING NOISE 02/28/03 DEFROST KILLS TRUCK AND CHIRPING STILL. 2/10/03 STEERING WHEEL SNAPED PART FALLS AROUND INSIDE,CRUISE CONTROL WAS FIXED, BEARING FAILURE IN BELT TENSIONER AGAIN. TODAY STILL HAVING THE SAME PROBLEM. COME GET THE PIECE OF !@!@#@#. I AM SICK OF TAKING THIS TRUCK IN EVERY MONTH TO FIX SOMETHING. IT IS A LEMON
Jan 15, 2004
POWER TRAIN,SEAT BELTS,TIRES
1 complaint
FORD IS A COMPLETE RIP OFF AND SOLD ME A LEMON I WILL NEVER EVER BUY OR RECOMMEND A FORD IN MY LIFE ALL WE'VE HAD IS PROBLEMS... WE JUST BROUGHT OUR FORD EXPLORER TO MT. VERNON FORD IN NY AND THEY TOLD US THEY WILL CHECK OUT WHAT THE PROBLEM IS AND IF WE DECIDE FOR THEM NOT TO FIX IT THERE OUR CHARGE IS 85.00 DOLLARS AND IF WE FIX IT THERE THEY WILL PUT IT TOWARDS THE REPAIR AND TOLD US THE PROBLEM WE ARE HAVING IS FROM NOT MAINTAINING THE CAR HOW DARE THEY MAKE SUCH A STATEMENT I HAVE ALWAYS TAKEN CARE OF MY CARS I HAVE A NISSAN WITH 130,000 MILES I HAVEN'T EVEN CHANGED THE CLUTCH STILL ORIGINAL WELL WE DECIDED NOT TO HAVE THE REPAIRS DONE THERE AND WHEN WE GOT THERE THEY CHARGED UP OVER 130.00 DOLLARS I AM DISGUSTED AND I AM GOING TO REPORT FORD TO THE BBB AND EVERY COMPLAINT CENTER THAT I CAN... WE ONLY HAVE 50,000 MILES ON IT AND BEFORE 36,000 WE HAD TO PUT IN A NEW TRANSMISSION IT'S A LEMON A PIECE OF JUNK... WE'VE ALSO BROUGHT IT IN FOR THE PASSENGER SEAT BELT AND THEY STILL HAVEN'T FIXED IT AND I SWEAR TO GOD IF WE ARE INVOLVED IN AN ACCIDENT OR GET PULLED OVER BY THE POLICE SOMEONE IS GOING TO PAY FOR IT TRUST ME LAW SUIT AND ALL. *LA
Jan 08, 2004
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
THERE WAS A WARNING INDICATOR THAT WAS ORIGINALLY ILLUMINATED GREEN. WHEN THE INDICATOR TURNED BLUE THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE INDICATOR WAS FOR THE LIGHTING SYSTEM, AND THE DEALER MADE SOME REPAIRS, BUT DID NOT INFORM THE CONSUMER OF WHAT WAS DONE. CURRENTLY, THE INDICATOR IS NOT ON AT ALL, AND THE DEALER CANNOT DETERMINE WHY IT IS NOT WORKING. ALSO, THE REAR WINDOW WINDSHIELD WIPER WAS NOT OPERATING. DEALER STATED MOTOR HAD TO BE REPLACED. *AK *PH *NLM
Oct 12, 2003
STEERING,VEHICLE SPEED CONTROL
1 complaint
I NOTICE THE 2001 FORD EXCURSION HAD GEAR BOX PROBLEMS. I JUST HAD TO REPLACE STEERING AND TIE RODS ON MY 2001 EXPLORER. ALSO, I HAD TO REPLACE THE IDLE CONTROL VALVE AND A FRIEND ALSO HAS AN IDOL CONTROL VALVE PROBLEM ON HIS 2001 EXPLORER. ARE THESE PROBLEMS AT LARGE. IF SO, I WOULD LOVE TO HAVE FORD REIMBURSE ME FOR THESE CHARGES ON A VEHICLE THAT JUST HAS 37,600 MILES ON IT.*AK
Sep 06, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
AT 31,000 MILES BRAKES AND ROTORS HAD TO BE REPLACED, AND AGAIN AT 57,000 MILES. HAVE TAKEN IT TO DEALER ON SEVERAL OCCASIONS BECAUSE THE BRAKES SQUEALED, ESPECIALLY WHEN PRESSURE IS APPLIED. TECH SAID THE BRAKES NEEDED TO SEED. PROBLEMS WITH FRONT BRAKES HAS BEEN ONGOING. IS THIS NORMAL OR ARE THERE OTHER SPORT TRAK OWNERS EXPERIENCING THE SAME KIND OF PROBLEMS WITH THEIR BRAKES. (HAS LEAD TO TIRES CUPPING, BUSHINGS NEEDING REPLACEMENT, FRONT END ALIGNMENTS, BALL JOINT REPLACEMENT, ETC.)*AK
Aug 20, 2003
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
FORD EXPLORER 2001 RADIO OVERHEATS MAY CAUSE DASHBOARD FIRES. TAKEN TO FORD SEVEN TIMES COULD NOT FIX. COMPANY ADMITTED PUTTING FANS IN SOME DASHBOARDS TO COOL.*AK
Jul 10, 2003
SUSPENSION,VISIBILITY,STRUCTURE
1 complaint
NAR 05/21/2003 *MR LOUD POPPING IN FRONT END,PASSENGER SIDE WINDOW DEFECTIVE, BACK DOORS BREAKING FROM IN SIDE HANDLES. *CB
May 21, 2003
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
VEHICLE RATTLES OVER 80 MPH. THE WHOLE CAR JUST SHAKES UNNECESSARILY. BAD SMELL EXISTING COMING FROM THE ENGINE. ERP(VACUUM PART $600) IS BAD AT 45000 MILES ONLY ON A 2001 FORD EXPLORER SPORT. WHAT IS THIS. *NLM
Apr 22, 2003
FUEL SYSTEM, OTHER
1 complaint
SUV SHUTTERS ON A QUICK STOP AT A LIGHT, WHEN TANK HAS ABOUT 1/4 IN IT. THEN WILL EATHER SHUT OFF OR CLEAR OUT WHEN STOPPED. ALSO IF YOU PARK ON A SLIGHT INCLINE WITH 1/4 TANK OF GAS I CAN NOT GET THE CAR STARTED. BOTH OF THESE CASES NEVER HAD THE LOW FUEL LIGHT ON BEFORE THE INCIDENT HAPPENED.
Feb 21, 2003
POWER TRAIN,VISIBILITY,SEATS,UNKNOWN OR OTHER
1 complaint
ENGINE TEMPERATURE GAUGE READING HOT WHEN VEHICLE IS NOT OVERHEATING. CHECK GAUGES TROUBLE LIGHT COMES ON. DEALER REPLACED BUT STILL MALFUNCTIONING TRANSMISSION SHIFTING HARD. VEHICLE WILL JERK/CLUNK EVERY TIME TRANMISSION SHIFTS. DEALER FLUSHED TRANSMISSION AND REPLACE FLUID. NO CHANGE IN TRANSMISSION FUNCTION. VEHCILE VIBRATES/SHAKES AT HIGHER SPEEDS. MAY BE THE DRIVESHAFT. DEALER ROTATED TIRES. VIRBRATION STILL EXISTS. REAR SEAT BOTTOMS DO NOT ANCHOR SECURELY. THE SEAT BOTTOMS FLIP UP WHEN EXITING THE VEHICLE. THE REAR WINDOW WIPER WAS NOT CLEARING THE COVERED AREA, LEAVING DIRT AND DEBRIS ON THE WINDOW OBSTRUCTING THE VIEW. DEALER ADJUSTED ARM PROBLEM IS RESOLVED. DT
Dec 02, 2002
EXTERIOR LIGHTING,VISIBILITY
1 complaint
THE HEADLIGHTS ARE DIM AND DO NOT PUT OUT ADEQUATE LIGHTING, THE CONSUMER FEELS THERE IS NOT ENOUGH VOLTAGE FROM THE HEADLIGHT TO THE BULB, THE CONSUMER HAS REPLACED THE BULBS TWICE WITH WHITE HIGHER WATT BULBS BUT THERE WAS NO DIFFERENCE IT WAS WORSE, THE THIRD SET OF BULBS WERE THE BLUE HALOGEN BULBS BUT WHEN THEY WERE INSTALLED THEY WERE DARK BLUE AND THE CONSUMER COULD SEE NOTHING. *MR *NLM
Oct 09, 2002
STEERING,ELECTRICAL SYSTEM
1 complaint
THE EXPLORER SUDDENLY ROLLED OVER, INJURING ME SEVERLY. MOMENTS AFTER THE INCEDENT THE CAR BURST INTO FLAMES.*AK
Jul 02, 2002
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SEATS
1 complaint
VEHICLE IDLES TO LOW AND CAUSES IT TO CUT OFF. TOOK TO DEALER 4 TIMES, AND THEY COULD NOT FIX THE PROBLEM. *AK PASSENGER SIDE SEAT WOULD NOT LOCK, ALSO CONSUMER STATES VEHICLE IS EXPERIENCING POOR GAS MILEAGE.. *YH
Jun 26, 2002
STEERING,ENGINE AND ENGINE COOLING
1 complaint
WHILE PARKING VEHICLE POWER STEERING FAILED. DEALER DETERMINED THAT SERPENTINE BELT HAD BROKEN.*AK
May 14, 2002
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
MFG INSTALLATION OR DESIGN DEFECT--- UPPER RADIATOR HOSE LAYS ON THE UPPER PART OF ENGINE. IT LAYS AGAINST THE HEATER CORE INLET HOSE. THE HEATER CORE INLET HOSE HAS A CLAMP THAT CUTS INTO THE UPPER RADIATOR HOSE., NORMAL ENGINE VIBRATIONS ARE ENOUGH TO CUT THROUGH THE HOSE. NOTE: THE HOSE HAS A NYLON NETTING WHICH IS ABRAIDED. THIS RESULTS IN A LOSS OF ENGINE COOLANT. THE OFFENDING CLAMP IS OF POOR DESIGN AND PLACEMENT. IT IS MADE FROM STAMPED SHEET METAL AND HAS OBVIOUS SHARP EDGES, HENCE CUTTING INTO THE RADIATOR HOSE. THIS COULD HAVE BEEN AVOIDED AT DESIGN WITH A DIFFERENT HOSE CLAMP OR AT ASSEMBLY BY TURNING THE OFFENDING CLAMP APROX 90 DEGREES.*AK
Mar 12, 2002
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
MY NAME IS [XXX] I AM THE OWNER OF THE VEHICLE MENTIONED MY MOTHER IS THE FIRST NAME ON THE CONTRACT. THIS VEHICLE HAS BEEN REPORTED TO HAVE A STEERING AND BRAKING PROBLEM FOUR TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND ONCE TO ANOTHER. I HAVE SINCE HAD AN ACCIDENT IN THIS VEHICLE DUE TO THE PROBLEMS THAT THIS VEHICLE HAS. I HAVE FOR MONTHS TRIED TO SOLVE THIS THROUGH THE PROPER CHANNELS . THIS WAS NOT RESOLVED AND I HAVE DOCUMENTATION TO PROVE SO. I HAVE NEVER ASKED THE DEALERSHIP FOR ANYTHING OTHER THAN TO FIX IT OR REPLACE THE VEHICLE WITH ANOTHER ONE EQUIVALANT TO THIS ONE . THEY KEPT LETTING ME LEAVE THE SERVICE DEPT THINKING IT WAS FIXED ONLY TO FIND OUT THAT DAY OR A COUPLE OF DAYS LATER AFTER DRIVING IT THAT IT WAS NEVER FIXED. I HAD AN ACCIDENT THAT NEVER NEEDED TO HAPPEN AND I HAVE BEEN OUT MONEY OUT OF MY OWN POCKET BECAUSE OF THIS VEHICLE AND IT IS STILL UNDER WARRANTY. I NEED THIS PROBLEM INVESTIGATED AND SOLVED . YOU MAY BE MY LAST HOPE BEFORE I HAVE TO OBTAIN A LAWYER FOR THIS DEALERSHIP AND FORD..THANK YOU [XXX], [XXX] , PARROTTSVILLE, TN [XXX] [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mar 12, 2002
STEERING,EXTERIOR LIGHTING
1 complaint
THIS IS AN INTERMITTENT PROBLEM.DEPENDING ON THE POSITION OF THE STEERING WHEEL, THE TURN SIGNAL ARM DOES NOT STAY IN POSITION, AND THE TURN SIGNAL DOES NOT OPERATE. IN ORDER TO MAKE IT WORK YOU HAVE TO TURN THE STEERING WHEEL TO ANOTHER POSITION AND TRY AGAIN.
Feb 27, 2002
STEERING,VISIBILITY
1 complaint
MY MAIN CONCERN IS THE INABILITY TO STEER THIS VEHICLE. IT WANDERS ALL OVER THE ROAD . IF YOU HAPPEN TO HIT A BUMP ( LIKE A LANE REFLECTOR) IT SEEMS TO BE OUT OF CONTROL MOMENTARILY. THE VEHICLE HAS A DISTINCT SHIMMY/SHAKE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP AT LEAST 5 TIMES(LEAVING IT NUMEROUS DAYS/WEEKS) THEY DO NOT SEEM TO BE ABLE TO CORRECT THIS. THEIR LAST SUGGESTION WAS TO FILE THE LEMON LAW. IT SEEMS TO ME THAT FORD SHOULD STAND BEHIND THEIR PRODUCT-BUT I GUESS ONLY IF FORCED TO BY SOME LAW. THE REASON I WANTED TO FILE THIS WAS TO SEE IF OTHER PERSONS WERE EXPERIENCING THESE SAME STEERING ISSUES. I HAVE NEVER FELT SO UNSAFE DRIVING A CAR BEFORE THIS ONE.*AK
Feb 18, 2002
SEAT BELTS,TIRES
1 complaint
I AM NOT THE OWNER OF THIS VEHICLE, NOR THE DRIVER. MY BROTHER-IN-LAW WAS A PASSENGER IN THE FORD EXPLORER AND WAS KILLED AT THE SCENE. THERE IS A QUESTION OF WHETHER HE WAS WEARING A SEAT BELT AND IF IT FAILED DURING THE ROLLOVER OF THE VEHICLE. THERE IS ALSO A QUESTION OF FIRESTONE TIRE FAILURE. BOTH OF THE REAR TIRES WERE MISSING THE VALVE STEMS. WE DO NOT KNOW IF THIS OCCURRED DURING THE ACCIDENT OR IF THEY BLEW OUT PREVIOUSLY AND THAT IS WHAT CONTRIBUTED TO THE ACCIDENT. THE DRIVER WAS SPEEDING, PERFORMED AN UNSAFE LANE CHANGE, THEN OVERCORRECTED, LOST CONTROL, CROSSED THE MEDIAN STRIP INTO THE OPPOSITE ROADWAY, ROLLED OVER AND HIT ANOTHER VEHICLE WHERE ANOTHER PERSON WAS KILLED AS A RESULT OF THIS COLLISION. THE DRIVER WAS FOUND "NOT GUILTY" IN HIS MANSLAUGHTER TRIAL. SO IT SEEMS THIS ACCIDENT WAS ATTRIBUTED MORE TO VEHICLE FAILURE, EVEN THOUGH THERE WAS DRIVER ERROR ALSO.*AK
Nov 10, 2001
SUSPENSION,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
VEHICLE IDLED UP AND DOWN AND UP AND DOWN ALL THE TIME LIKE ITS WAS RECYCLING. VEHICLE EXPERIENCED SOME LOSS OF POWER. IN MAY OF 2001, CONSUMER TOOK VEHICLE INTO DEALER FOR A SULPHUR SMELL. DEALER TOLD CONSUMER THAT VEHICLE WAS FINE. ON 31ST OF MAY, ENGINE LIGHT CAME ON, AND WOULD NOT GO OUT. TOOK BACK TO DEALER, AND THE DEALER STATED CONSUMER NEEDED A NEW ENGINE. ALSO, VEHICLE WOULD NOT STAY ON RAOD WHEN GROUND WAS WET. DEALER REPLACED STABILIZER. *AK
Jun 25, 2001
SUSPENSION,EQUIPMENT
1 complaint
I AM PRESENTING TWO PROBLEMS: FIRST CONCERNS THE SUV HANDLING: THE VEHICLE FEELS LIKE IT IS GOING TO TIP OVER AS WE MAKE SHARP CURVES AT POSTED SPEEDS. I HAVE MADE FORD AWARE OF THIS AS A "RIDER" ISSUE FOR ANOTHER PROBLEM- THE CLIMATE CONTROL SYSTEM. IT DOESN'T PROVIDE MEDIAN TEMPERATURES. IT PROVIDES ONLY EXTREMELY COLD OR EXTREMELY HOT SERVICE. I HAVE AN ACTIVE COMPLAINT IN TO THE FORD AND HAVE TRIED ON SEVERAL OCCASSIONS TO HAVE IT REPAIRED BY THE DEALER TO NO AVAIL. I HAVE A LINGERING CONCERN ABOUT FEELING THAT THE SUV IS GOING TO TIP OVER AND THE ULTIMATE SAFETY OF THE VEHICLE (ALTHOUGH THIS HAS NOT OCCURRED).*AK
Jun 19, 2001
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,TIRES,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
IHAVE LOST CONTROLL OF THIS VEHICLE SEVERAL TIMES DUE TO THE STEERING AND OVERALL HANDLING ,MY TIRES ARE ALSO PLAYING A ROLL IN THIS I BELEAVE THIS PROBLEM IS MUCH MORE PRONOUNCED IN RAIN OR SNOW . I FEEL THIS VEHICLE IS VERY UNSAFE FOR MYSELF AND MY CHILDREN! I'VE ALREADY HAD THE VEHICLE INTO AUBURN MOTOR SALES FOR 6 DAYS FOR COMPLAINTS OF LACK&SURGE OF POWER,BAD SULFER SMELL AT IDLE ROLLING IDLE(UP&DOWN), EXTREMELY POOR GAS MILEAGE. THE DEALERSHIP WAS UNABLE TO DIOGNOSE PROBLEM. AS OF TODAY I'VE LOST 21 DAYS OF USE ,ON A VEHICLE I'VE ONLY HAD ABOUT4 AND A HALF MONTHS KNOW THEY SAY I NEED AN ENGINE THAT I'M STILL WAITING ON. I TOLD THE DEALERSHIP I DIDN'T FEEL THIS VEHICLE WAS SAFE AND WANTED IT REPLACED .I GOT KNOW WHERE, WHEN THEY FOUND OUT I GOT LEMON LAW PAPERWORK THEY TOLD ME FORD WOULD NOT DO ANYTHING ABOUT IT PURSUE IT THROUGH THE STATE. I DON'T SEE HOW THEY CAN TELL YOU THAT YOU ARE STUCK WHEN YOU PURCHASED A NEW VEHICLE AND IT HAS COMPROMISED YOUR SAFETY TIME&TIME AGAIN! MY SALESMAN TOLD ME TO LOOK AT THE BRIGHT SIDE I WAS STILL HERE TO TALK ABOUT IT!!! I DON'T FIND THIS VERY AMUSING ,I WONDER IF FORD KNOWS HOW HE FEELS IN MY OPINION HE WAS TELLING ME I COULD OF BEEN DEAD!!! BRENDA. *AK (TIRESIZE: 255/70/16)( DOT NUMBER: TIRE SIZE: 255/70/16 )
Jun 12, 2001
SUSPENSION,SEAT BELTS
1 complaint
A ROLLOVER CRASH BY TRAVELING AT 35 MPH ON A GRAVEL ROAD. DEALER / MANUFACTURER WERE NOTIFIED, WAITING ON MANUFACTURER'S RESPONSE. *AK SEAT BELT FAILED. *YH
May 29, 2001
STEERING,TIRES
1 complaint
POWER STEERING MOTOR PROBLEMS WITH FRONT END. ALSO TIRES. CONTACTED DEALER, AND DEALER COULD NOT FIND ANYTHING WRONG.*AK
Apr 12, 2001
STEERING,ENGINE AND ENGINE COOLING,TIRES
1 complaint
WHEN DRIVING ON SLIGHT UPHILL ROADS AND MAKING TURNS LEFT OR RIGHT, LIKE ON RAMPS TO FREEWAY AT VERY SLOW SPEEDS, 5-10 MPH, VEHICLE IS HARD TO CONTROL. GOES ALL OVER ROAD, BRAKING MAKES IT WORSE. DEALER REPLACED STEERING GEAR AND TIRES. DID NOT REMEDY. TO DEALER 9 DAYS ONE TIME, ANOTHER 14 DAYS.*AK CONSUMER ALSO STATES ENGINE MAKES A GRINDING NOISE RIGHT AFTER START-UP.*JB
Apr 10, 2001
SEAT BELTS,SEATS
1 complaint
WHEN COMING TO A STOP PASSENGER'S SEAT SLIDES FORWARD, CAUSE UNKNOWN, ALSO REAR PASSENGER SEAT BELT DOES NOT RELEASE FROM RETRACTING MECHANISM. PLEASE GIVE ANY FURTHER DETAILS.*AK
Mar 26, 2001
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WORLD FORD HAS DONE NOTHING BUT GIVE ME A RUN AROUND AND NOT FIXING MY TRUCK RIGHT!!! I HAVE NOTHING BUT AGREVATION WITH MY TRUCK AND I DONT FEEL THAT IT'S SAFE WITH DRIVING MY CHILDREN IN IT! WHEN ADVISING THE DEALERSHIP OF THE TRUCKS MAJOR COMPLICATIONS THEY ADVISE ME TO BRING THE VEHICLE BACK IN 30-60 DAYS TO AVIOD THE LEMON LAW! NO SAFETY DEFECT LISTED. *AK
Mar 01, 2001
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING
1 complaint
WHILE DRIVING AT 10-15 MPH AND WHEN ATTEMTPING TO MAKE A RIGHT HAND TURN, GRADUALLY DEPRESSED BRAKE PEDAL AND PEDAL TRAVELED TO FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN AN ACCIDENT. ALSO, EMERGENCY PARKING BRAKE/ FUEL PUMP AND OTHER PARTS WERE REPLACED BEFORE ACCIDENT. CONSUMER HAS CONTACTED DEALER. PLEASE *AK BAD CHECK VALVE CAUSED DELAY IN STARTING THE VEHCILE. THE EMERGENCY BRAKE WAS HARD TO RELEASE DUE TO LEAK OF GREASING. BRAKES MADE HIGH PITCH SQUEAL BECAUSE FRONT BRAKES AND PADS WERE GLAZED OVER. HEAD LIGHT FAILED DUE TO BAD CONNECTION AT LMULTIFUNCTION SWITCH. *YH
Feb 08, 2001
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,STRUCTURE,EQUIPMENT
1 complaint
ENTIRE BRAKE SYSTEM WENT OUT IN DECEMBER 2000. DEALER REPLACED ABS AND OTHER BRAKE PARTS. BRAKES WENT OUT AGAIN ON JANUARY 30, AT DEALER AT THIS TIME. ALSO, CONSUMER HAD TO HAVE SEALS ON HEADLIGHTS AND TRIM OF VEHICLE REPLACED. THERE WAS A POPPING SOUND FROM RADIO. *AK
Jan 31, 2001
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
VEHICLE WAS AT A STOP SIGN AND SUDDENLY ACCELERATED INTO ANOTHER VEHICLE. BRAKES AND BOTH AIRBAGS DEPLOYED, AND CONSUMER HURT HIS HEAD. *AK THE ACCELERATOR AND BRAKE PEDAL WERE VERY CLOSE TOGETHER THAT IT WAS EASY TO DEPRESS BOTH SIMULTANEOUSLY CAUSING THE VEHICLE TO ACCELERATE INSTEAD OF SLOWING DOWN. *YH
Nov 13, 2000
Frequently Asked Questions
How many problems does the 2001 FORD Explorer have?
The 2001 FORD Explorer currently has 765 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2001 FORD Explorer?
The most common problems reported for the 2001 FORD Explorer are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2001 FORD Explorer problem data come from?
All problem and complaint data for the 2001 FORD Explorer comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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