VIN Decoder

Premium Report
204
Complaints Reported
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Complaints by Component

POWER TRAIN
35 complaints
I have been hearing a roaring sound for quite some time now. Finally figured it out and it’s the rear differential on my explorer. There’s metal shaving all in it. The plug is covered with it. The fluid is at the right amount. Does not have a hitch and I do not take it off road. It’s all highway miles.
Nov 12, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while making a right turn at an undisclosed speed, there was an abnormal sound coming from the rear driveshaft. The traction control and Hill Assist warning lights were illuminated. In addition, the vehicle failed to accelerate while the accelerator pedal was depressed. Upon further inspection, the contact noticed that the rear differential axle bolt had fractured and related the failure to NHTSA Campaign: 23V675000 (Power Train); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the rear differential cover, rear drive shaft, and left rear axle shaft needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Sep 09, 2025
I am writing to express my concern regarding a safety issue I have experienced with my vehicle. Specifically, there is a noticeable 3-5 second delay when shifting from Drive to Reverse. This delay not only creates confusion about whether the vehicle is in the correct gear, but also presents a potential safety hazard, as the vehicle may lurch forward when the driver intends to reverse. In addition, this gear shift delay causes the backup camera to display with a similar delay, reducing visibility and reaction time when maneuvering in reverse. This compromises the camera's effectiveness and the driver's ability to safely back up. I brought this issue to a Ford dealership, but I was told that there was nothing they could do about it. I find this response unsatisfactory, especially considering the safety implications. I would appreciate it if this issue could be further investigated and properly addressed. Thank you for your attention to this matter. I look forward to your response and a resolution to this issue.
Jul 02, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while attempting to shift into reverse, the vehicle moved forward approximately 2 - 3 feet before reversing as intended. There were no warning lights illuminated. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 25V164000 (Power Train). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.
Mar 25, 2025
The transmission performance is poor, sometimes bordering and dangerous. In reverse you sometimes supply the gas in the car just sits there and doesn’t move and then it will quickly move backwards dangerously. There’s also a hesitation on acceleration and harsh shifting. I’ve had it to the dealer where they reset and reloaded the transmission software, it seem to smooth out the driving a little bit, but it’s been four months and it’s pretty much back the way it was originally, harsh, shifting, delayed power.
Jan 02, 2025
+ 30 more complaints for this component
UNKNOWN OR OTHER
26 complaints
Sunroof liner has fallen making it impossible to see out the back window.
Dec 29, 2025
While driving down the highway at about 55mph, I tried to open the panoramic sunroof. As it was opening, the sunroof shade/curtain did not retract into its roller assembly causing the shade to hang down from the roof. It blocked my entire view behind me. I couldn’t even see into the backseat. It was like a movie theater curtain had come down between the front and back seats. Luckily I was able to get home without further incident. This would be horrible if there were an infant in the backseat.
Dec 26, 2025
The sunroof liner has fallen. I cannot see behind me due to total blackness. There are many Explorer owners with this same hardship. This sunroof has been opened very little. I have called and there are MANY Explorer owners that are experiencing this same issue
Nov 17, 2025
The shade covering my sunroof does not roll back properly. It leaves layers of fabric hanging in the backseat, which can block the drivers rear view if they are unaware of the issue. I’ve researched this issue online and it appears to be a pretty common issue.
Nov 06, 2025
The sunshade portion of the moonroof does not retract when opening the moonroof. It simply hangs down, completely blocking the rear view of the driver when using the inside rear-view mirror.
Oct 30, 2025
+ 21 more complaints for this component
BACK OVER PREVENTION
9 complaints
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked, the rearview became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed that the processing module console had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 76,000.
Jul 25, 2025
The rear traffic warning did not alert timely, resulting in a fender bender in a parking lot. I have dash cam footage with audio supporting that it did not beep until it was too late.
Jul 05, 2025
Crash: 1
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to use the rear-view camera, a blue screen was displayed. The contact stated there was message on the instrument panel that the rear camera failed to operate as intended. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts were limited. The failure mileage was approximately 24,000. Parts distribution disconnect.
Jun 05, 2024
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera displayed a blue screen. The vehicle was not repaired. The failure mileage was 45,000. VIN tool confirms parts not available.
Dec 13, 2023
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the image on the sync screen was blue. The failure mileage was 14,000. VIN tool confirms parts not available.
Nov 15, 2023
+ 4 more complaints for this component
ENGINE
8 complaints
2022 ford explorer with less than 100,000 miles on it. Started getting engine shudders and a check engine light. It’s currently in the shop and I’m being told by the shop and a third party adjuster that I need a whole new engine because there is coolant leaking into the cylinders.
Oct 18, 2025
The contact owned a 2022 Ford Explorer. The contact stated that upon taking off after yielding to a stop sign, the vehicle inadvertently lost motive power in the middle of an intersection. As a result, the vehicle was struck by another vehicle on the rear driver's side door, sending the vehicle careening back through the inspection past the stop sign before coming to a complete stop. All air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The occupants did not immediately receive medical attention but later transported themselves or were transported to area hospitals for evaluation. The contact received a full-body MRI and was treated for whiplash, neck pain, and various bruising caused by the seat belt, while her husband received a CAT scan and was treated for whiplash, neck pain, back pain, and bruising on his arms. Meanwhile, the [XXX] occupant was transported to his primary care physician by his parents and treated for a neck burn caused by the seat belt. The contact also stated that the driver of the other vehicle was transported to an area hospital by EMT but was unaware of her condition or treatment. The manufacturer was not notified of the failure. The failure mileage was 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 14, 2025
Crash: 1
Injuries: 4
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the camshaft and timing chain. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 38,000.
Jan 08, 2025
On 10/28/2024 at approximately 0515 I was traveling at 51 MPH when my 2022 Ford Explorer King Ranch edition with ~25k miles experienced catastrophic engine failure. The vehicle had no prior indication of failure. No engine light, no warning lights, etc. The vehicle started shaking violently and lost all power. I was able to safely pull to the shoulder of a two-lane road. The vehicle was completely dead and would not start. I am not sure if there was oil or anything leaking as it was dark outside. I called a tow truck and had the car taken to the Ford dealership. After initial inspection, the dealership moved the car to the "heavy maintenance" part of the service department. After a few days, I called to find out what they found and was informed the engine had "thrown a rod" and the entire engine would have to be replaced. After a week and a half, I called back and was told they are still disassembling the engine and their next step will be to submit a "cost cap" to Ford for permission to replace the engine. After researching the issue online, I came across the Safety recall 24V-598 on engine failures in the 3.3L size engine, typically only on police interceptor versions of the Ford Explorer. The information in the recall sounded exactly like what happened to my explorer but was told by the dealer the 3.0L engines were not affected and they had never seen one fail like this. I truly believe the 3.0L engine sizes are affected and the recall should be expanded to include this version of the explorer. I was lucky that I was able to safely drift to the side of the road, however, others may not be that lucky.
Nov 08, 2024
I was driving down the highway and my vehicle suddenly lost power and the motor blew up.
Apr 12, 2024
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE
6 complaints
The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle stalled. There was no warning light illuminated; however, before the vehicle stalled, the engine was sputtering. The vehicle was towed to a local dealer where it was diagnosed, and determined that the fuel pump had failed; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000.
Jan 29, 2026
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 99,000.
Nov 10, 2025
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Oct 01, 2025
The contact owns a 2022 Ford Explorer. The contact stated while driving 50 MPH, the "Service Engine Soon" message was displayed. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 40,677.
Aug 01, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked on an incline, and with a quarter tank of fuel in the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 20,000.
Mar 18, 2024
+ 1 more complaint for this component
ELECTRICAL SYSTEM
6 complaints
The alternator pulley appears to be making contact with a harness rubbing through the insulation exposing the wire
Jan 14, 2026
The alternator pulley appears to be making contact with harness rubbing through the insulation exposing the wire.
Jan 14, 2026
The sunroof shade always falls off from the tracks and has cost the sun shade to hang down and won't retract back ive been to the dealer about 4 times with this issue and they always say its fix but when I open the sun shade it gets stuck on the tracks and makes it hang out of place. I get so much anxiety opening my sunroof.
Aug 07, 2025
The contact owns a 2022 Ford Explorer. The contact stated while reversing, the rearview camera failed to display properly with a delay while shifting into gear. The vehicle was taken to the dealer where it was diagnosed with a hardware system failure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer stated that a known software system recall had been associated with the vehicle, but the VIN was not associated with the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
May 01, 2024
The contact owns a 2022 Ford Explorer. The contact stated the vehicle would not restart at a gas station with high technical security. No warning lights was illuminated. The contact was able to enter and exit and lock the vehicle, but not restart the vehicle. The contact spoke with the dealer who felt as if there was a radio frequency interrupting with the computer in the vehicle causing the vehicle to shutoff. The failure recurred an additional time. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.
Mar 05, 2024
+ 1 more complaint for this component
FUEL/PROPULSION SYSTEM
6 complaints
The fuel level indication on my 2022 Ford Explorer behaves erratically and inaccurately. The issue occurs regardless of whether the vehicle is parked uphill, or downhill, just any time I’m on an incline, and it happens even when the fuel tank is full. The fuel gauge and/or “miles to empty” reading changes unexpectedly and does not reliably reflect the actual amount of fuel in the tank. This behavior is not limited to low fuel conditions. The problem appears consistently raising concerns about inaccurate fuel level reporting and potential fuel system malfunction. The vehicle has not displayed warning lights, and the issue is resolved by refueling, but changing parking orientation does not reset or cause the fuel gauge to show accurate reading. I have had one instance of needing to call roadside assistance as it falsely read I was out of fuel.
Jan 13, 2026
The exhaust/ downpipe broke while driving down the road.
Nov 18, 2025
I can’t get my gas tank below 1/4. It always starts lagging and has a late reaction time. I also have to use better gas and get treatments to help. With no solution in sight
Nov 13, 2025
Charcoal canister and vapor purge valve failure. Broke down twice after putting gas in my car right at the pump. One time in not the greatest neighborhood that I have to drive through to get to work. Putting myself at risk by sitting at a gas pump with a car that sounds like it wants to start but keeps just choking. After fueling a few times prior I noticed the idle of the car getting very low and reported it to the dealer. They replaced both cats. Problem didn’t go away. Got an emissions warning when I tried to start the car at the gas station after fueling. Car has 70,000 miles on it.
Apr 24, 2025
This vehicle is used as a law enforcement vehicle. The officer was attempting to make a traffic stop on a speeding motorcycle. The officer turned around and accelerated relatively fast considering the speed and potential to not stop. When the pedal reached its maximum downward position, it just snapped off. The pedal appeared to only be connected by two small plastic rings which broke off. see the attached photos.
May 30, 2023
+ 1 more complaint for this component
VISIBILITY
6 complaints
I bought the car May 31th and on June 1st the moon roof shade come out of its track
Jul 07, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked and idling with the air conditioner activated, the rear hatch door window suddenly shattered. The contact stated that during the failure, there was no impact on the window to cause the shattering of the window. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 28,000.
Jun 24, 2024
The contact owns a 2022 Ford Explorer. The contact stated that the passenger’s side rear window failed to roll up. The contact stated that after inspecting the vehicle, as a certified engineer, the master control switch on the driver’s side door had remained in the down position allowing for the window to remain down. The plastic around the switch was warped, causing the switch to remain in a downward position to activate the button. The contact manually raised the window and disconnected the connector from the circuit board to allow all other windows to properly function. The dealer was contacted, and it was confirmed that the VIN was not under recall for the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 43,000.
Jun 24, 2024
The plastic window switch has peeled, creating essentially a very sharp edge that has cut me and caused bleeding and pain. It is available for inspection and I have pictures. This is a problem known to Ford. The vehicle was dropped of at a Ford dealership, Crossley Ford Liberty, MO. The problem identified, but not covered under warranty.
Sep 21, 2023
Injuries: 1
Since "fixing" my vehicle with retrofitted 2nd row HVAC controls, the 2nd row heating is unable to be controlled from the front, which means if you have a child in a car seat who can't reach the 2nd row controls you must reach behind while driving to adjust the heat. If you try to adjust from the front controls, it shuts off the overhead vents and only blows from one 3rd row floor vent, which doesn't provide much heat for the 2nd row passengers. The AC controls work properly when controlled from the front. I've taken my vehicle to Ford several times and they tried reprogramming, etc. and compared to other vehicles of the same model year and said they are functioning the same as mine. I believe this poses a serious safety risk as who is not going to attempt to reach back to provide some heat to a cold child?
Mar 08, 2023
+ 1 more complaint for this component
VISIBILITY/WIPER
5 complaints
Sunroof shade came off track and began drooping, obscuring view out of rearview mirror. Total lack of visibility out of the rear window (whether turning my head or using the rearview mirror) presented a significant safety hazard. Dealer confirmed problem and quoted over $2500 for repair. Prior to issue, a persistent rattling noise had been coming from the vehicle’s ceiling (at speed) for at least 6 months.
Oct 18, 2025
Retracted the sunroof and the fabric didn’t retract and just hung down. I don’t retract the sunroof often so it can’t be over use. I closed it but it billows and is a distraction when looking in my rear view mirror. Can’t make it tight again and can’t be without my vehicle for weeks while dealership has it. This is a major fault with the design. No warning. It’s worked and then it didn’t.
Feb 17, 2025
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wiper blades were defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Nov 21, 2022
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds in the rain, the windshield wipers were engaged but failed to operate as needed. The contact stated that the windshield wipers were not wiping water off the windshield as the rubber on the wipers was defective. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 500.
Nov 21, 2022
The windshield just cracked on its own no rock hit it. I rolled down side window to order food and when I rolled it up it spread all over and now leaking inside windshield. Also driving with side windows down the windows vibrate very shaky it doesn’t do that in any other vehicle f150 doesn’t vibrate at all.
Apr 19, 2022
STRUCTURE
5 complaints
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the front windshield was fractured into pieces because of the failure. The vehicle was driven to the shoulder of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no evidence of what caused the failure. The contact was informed that the hood needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. In addition, the contact stated that the failure caused emotional distress in the contact and the contact's son, who was also an occupant of the vehicle when the failure occurred. In addition, the contact stated that the vehicle was purchased in June 2024. The contact stated that the vehicle was taken back to the dealer because of electrical issues, and unknown sensors were replaced prior to the failure occurring. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Sep 17, 2025
Power liftgate does not close properly, resulting in the hatch automatically reopening after attempting to close. This has also resulted in the liftgate actually opening while the vehicle was in motion.
Dec 13, 2022
Today, in my 2 month old 2022 Ford Explorer ST. The latch that holds/locks the hood (over engine) broke while driving 25 mph on city street and the hood smashed into my front windshield. I have never opened the hood since purchasing the vehicle and the hood ajar light never lite up until after it smashed into my windshield. I took the car to Ford Service and they are deferring responsibility. Even if I wanted to open the hood, I would have to pull the open lever upwards six inches twice to open (which I never did). And even if I accidently opened the hood, the door ajar light should have turned on, which it did not. This was very scary and I am very fortunate I did not run into another vehicle or object since it blocked all viability.
Jul 29, 2022
While at a gas station I opened the hood to check the oil, and the hood folded backwards far enough to contact, and destroy the windshield. My wife was cleaning the windshield at the time, and narrowly avoided having her hand/forearm severely injured by the hood. This is not supposed to happen. Whatever mechanism that is meant to prevent an incident like this was either defective, or non existent.
Jul 11, 2022
Rear liftgate intermittently and randomly opens when standing or walking near the rear, the rear left, or the rear right of the vehicle. In each situation the key is on my person (pocket or purse) and the key fob is not being engaged in any manner. I purchased my vehicle in January 2022 and it has happened more than a dozen times since I purchased it. I have concerns if it opens and I don't realize it and when my pets are in the back in case they were to jump out. It doesn't seem to matter whether the vehicle is locked or unlocked. It has happened while pumping gas and the vehicle was unlocked, it has happened while walking to the driver side rear passenger door to retrieve an item when the car was locked. On more than one occasion, it has randomly closed on me when standing under the liftgate while removing items from the back of the vehicle and hit me on the head. While researching this problem, it seems to be a common problem with any vehicle that has an electronic liftgate going back many many years. Multiple makes and models have reportedly had the same issue. I don't want it to open while driving as one other person reported as happening to them. The dealership had no idea how to fix the problem.
Jun 09, 2022
AIR BAGS
5 complaints
The driver's side impact airbag burst open when it deployed. This deposited unreacted airbag propellant on my skin, causing a severe chemical burn. The airbag is with the vehicle and currently in the yard of a local body shop, but which will soon turned over to my insurance company. To my knowledge, no investigation has yet been conducted regarding this equipment failure. There were no warning lamp or lights lit which would indicate that there was an issue with the associated Supplement Restraint Systems. I was the driver in a collision where the side impact airbags were deployed. I was wearing my seat belt. There was no intrusion of any foreign object into the cabin of the vehicle. I was not hit on the driver's side of the vehicle. When the side impact airbag deployed it tore open the left side of the t-shirt I was wearing and deposited unreacted airbag propellants on my skin. The unreacted airbag chemicals left me with a what looked to be a minor injury but which soon developed into a very painful chemical burn the size of my fist. Over the course of the next several days, this painful burn proceeded to eat through my skin.
Sep 06, 2025
Crash: 1
The contact owns a 2022 Ford Explorer. The contact stated that the front passenger's side airbag was bulging outwards. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,231.
Jul 30, 2025
restrains indicator lamp warning air bag warning issue with vehicle impact sensor. this can prevent that the air bag system from deploying properly
Jul 10, 2025
POLICE VEHICLE WAS CLEARING INTERSECTIO WHEN A UPS TRUCK COLLIDED WITH IT'S RIGHT SIDE FORWARD. THE COLLISION CAUSED THE SIDE AIRBAG TO DEPLOY. THE OFFICER'S VEST, SWEATER, UNDERSHIRT, T-SHIRT AND THE OFFICER'S RIGHT SIDE SUFFERED THERMAL BURNS FROM THE EXHAUST PORT. THE OFFICER SUFFERED 3RD DEGREE BURNS AND HAD TO HAVE SURGERY AND SKIN GRAFT.
Mar 11, 2025
Crash: 1
Injuries: 2
The contact rented a 2022 Ford Explorer. The contact stated that while her husband was driving approximately 65 mph, attempting to slow down, he crashed into a deer. There were no warning lights illuminated. The passenger-side front knee air bag was partially deployed. The passenger sustained bruising to her lower leg. There was a plastic substance released from the air bag which cut her ankle. The passenger was taken to the hospital where medical attention was provided. The vehicle was towed to a tow lot. A police report was filed. There were no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 36,000. The VIN was not available.
Jul 07, 2023
Crash: 1
Injuries: 1
STEERING
5 complaints
Driver assist warning light comes on and I lose power steering on my ford. I took the vehicle in last month for repair. Dealer said it was a software issue. Rest the software. This did not fix issue. I was driving on highway at 65 miles when steering assist message popped up and I lost my power steering. This a major safety issue. I checked on line and other drivers had reported the same issue. Please advise.
Apr 22, 2025
The contact owns a 2022 Ford Explorer. The contact stated while reversing, the steering wheel seized. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Feb 16, 2023
The contact owns a 2022 Ford Explorer. The contact stated while starting the vehicle, the steering wheel started moving independently from side to side, without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 207,000.
Feb 01, 2023
The steering wheel moves back and forth by it's self.
Feb 01, 2023
Vehicle's steering wheel moves by it's self.
Feb 01, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
4 complaints
the check engine light and see manual (Alley Wrench) constantly goes off and code for P0973- the symptoms following were stalling that felt like someone was rear ending her and acceleration takes time to go back up. Will happen many times on a right and shops claim a replacement of transmission would be needed. Vehicle is 2022 Ford Explorer and should not need a replacement this soon!!!!
Dec 20, 2025
Sunroof shade does not retract like it should causing bunching in the middle of the vehicle blocking view or rearview mirror and rear glass. Called dealer not covered under warranty, and there was no issues with it prior to it happening.
Sep 10, 2025
the entertainment screen goes black. screen has been black for 2 weeks. will still show back up camera when in reverse. screen does not work other than back up camera. unable to change air/heat settings. the back right seat will not lay down. the electrical component will not work. there is no manual way to let down seat. 3rd row seat stuck in up right position.
Oct 27, 2024
The power lift gate was making a popping noise, so I took the truck to Ford for repair. They supposedly repaired the truck, but the power lift gate started opening and closing on its own and at random times. It also started to rain through the back glass, which caused mild in the truck. The warning states that the power loft gate should be completely closed or it can result in death, but it wasn’t able to close at all times. Ours safety was out at risk due to the power lift gate opening and closing at random times, which could have caused me to be hit, other drivers to be injured, and theft of property from other people having access while the power lift gate didn’t properly close. The problem was confirmed by a dealer. I showed video as well. The manufacturer has inspected the vehicle component, but they broke a panel on the driver door and tried to glue it on, so the manufacturer is dishonest. They also advised that I have a “bad car” but refuse to do anything. No it was no warnings.
Jul 24, 2023
SUSPENSION,POWER TRAIN
4 complaints
2022 Ford Explorer Limited issues: 49K miles, when putting the vehicle in reverse and press gas it does not engage, it rolls and takes a few seconds before it engages. Powertrain Failure/Malfunction causes vehicle to bog down, low power, and vibration in rear. Once you turn vehicle off the error goes away only to come up again around 75 mph. Vibration also occurs at 30-40 mph and again at 60-70 mph, rear captains seats shake and passenger can feel in front seat. Dealer is aware, this is the 3rd time in 1 month it’s done this.
Jun 01, 2025
Front suspension makes rattling noise when driving under 20 mi/hr on bumpy roads . Especially noticed in cold temperatures. Dealership replaced sway bar link that has not fixed the Problem. Also power training light flashed multiple times
Feb 03, 2024
This is my second submission. I will continue to submit to attempt to have NHTSA find out why FORD will only offer a software tweak to fix a very dangerous physical issue with all 20-22 Ford Explorers. Ford provided Advance Notice 22S27 to dealers dated 4/19/22 advising them to STOP delivery of any in stock Explorer due to a possible bolt fracture on the rear subframe which if cracked will disable the vehicle. Their "fix" is a software update that will reduce power to avoid acceleration which will put stress on the bolt. Ford decided to remove the second bolt from all the Explorers which subsequently will put stress on the one bolt they left intact. Ford needs to recall and put that bolt back on the subframe as the vehicle was originally designed to have. Please, please address this issue with Ford to make them fix the physical issue!
Apr 23, 2022
Ford released a bulletin - 22S27- to all dealers to immediately stop demo/delivery for all new Explorers in stock as of 4/19/22. At issue is a possibility of a fractured bolt that causes the differential to separate and cause "severe vibration" rendering the vehicle disabled. No fix was mentioned other than a software update possibly by the end of June 22 (2d qtr). This is serious if dealers are told to stop delivery! I just got mine in the beginning of April. Ford needs to step up and address this to ALL owners and not just dealers. It appears that Ford is waiting for failure of the parts before allowing any repairs. So far, only software is mentioned which supposedly throttles the engine to avoid putting stress on the rear end. This of course does NOT address the physical issue with a fractured bolt. Apparently, Ford redesigned the differential to use only one bolt vs two they had used earlier. Please pursue this as soon as possible with Ford to make them put out an emergency recall to resolve this very serious defect in manufacturing. Normally, recalls are for something that can be addressed eventually based on reported issues. However, there have not been that many incidents. For Ford to issue this notice to dealers indicates the seriousness or expected seriousnes. Thank you for your attention!
Apr 20, 2022
SERVICE BRAKES
4 complaints
Every component of the braking system signaled a fault & associated alerts simultaneously. Nearly a complete brake failure occurred (almost caused me to run into an intersection at a red light). Brakes maintained very little pressure even with pumping them, approx every 5th time I stopped pressure was regained. Quadrupled the braking distance. ABS, parking brake, etc - all failed. Managed to get the car to dealer service (hazard lights & slow driving). Car still at dealer service garage. Brake fluid levels are fine, no apparent leaks. Service intake tech replicated the issue but the mechanics could not. I refused to take the the car back without further work.
May 13, 2025
1. I had received a Ford Motor Company Ford Customer Service Division, P.O. Box 19043, Dearborn, Michigan 48121-1904 Safety Recall Notice 23S55/NHTSA Recall 23V675 letter dated November 2023. 2. Below are my responses to above questions... - What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: A rear axle bolt may fracture. They have inspected months ago. - How was your safety or the safety of others put at risk? ANSWER: I am concern for my wife's safety. - Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Koons is very aware as I have reached out to service advisors, and sent correspondence (web site emails...don't have copies though) between APR24 - JUL24. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: Yes; months ago. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: Not that we are aware of. Our trigger was the letter sent to us in November 2023. Summary: The letter we received is dated November 2023, we started reaching out to Koons in April 2024, and constantly following up with them. All the same answer...waiting for the part to arrive. That only 5 of these parts come out once a week. I finally gave up in July 2024, as I advised them (by sending web site email, and sending service advisor cell phone a test that we communicate by) that I was going to report to problem to your agency. No response back from either of them. I have written down dates and each time I reached out to them with no luck at all, which is on the original recall letter. To be honest, I am very concern as this is my wife's vehicle to drive. I have advised her to use her parking brake when parking, but understand that there is other impacts if the axle would crack.
Aug 26, 2024
On 4 separate occasions the brakes on this Explorer failed to engage. The first incident happened as I was backing out of my garage and the brakes did not engage immediately. This resulted in my damaging our trellis. I was traveling at about 5 mph This happened Sept. 2023. The second incident happened as I was coming out of the car wash and applied the brake, but it did not engage and this resulted in a small fender bender with the car in front of me.- Again very slow speed, about 2 MPH Happened in November 2023. The third incident was on the road as I approached a car stopped for a red light. Again the brakes failed to engage, but I was able to avoid the car in front of me by swerving into the lane to the left. Fortunately no car was approaching on that lane this happened November 2023. The final incident again was on the road. The car in front of me was stopped for a left turn and I applied the brakes, the car did not stop so I swerved to the right onto a lawn and side swiped a tree before the brakes finally took hold. I was slowed down to about 30 MPH happened inJanuary 2024.. This failure in the car braking system has resulted in a substantial money loss . After these incidents I am no longer driving the car. I contacted the dealership and they would not look at the vehicle until it was repaired. We will be returning the car to the dealership for their evaluation of the problem.
Feb 25, 2024
Crash: 1
There is a brake cover, the black plastic/rubber overlay piece that provides traction and grip for the brake pedal. During normal driving today it just slipped off and struck my foot. This is a police car, I understand that it just "slips back on" but it I was emergency Braking or Power Braking, it would be a hell of a time for the brake peddle cover to slip off.
Mar 29, 2023
FORWARD COLLISION AVOIDANCE
4 complaints
On [XXX] my 2022 Ford Explorer was involved in a collision during my morning commute to work. On [XXX] while stopped at a stoplight across from Sheetz, with the auto brake hold engaged for a minute or two already, my vehicle accelerated forward into the vehicle in front of me. The impact was so sudden that the driver of the vehicle I collided with thought I had been rear ended. While I had contacted my insurance company (Erie Insurance) regarding the collision, I had also reached out to my service center, Laurel Ford (Windber, PA), concerning the incident. Because of my concerns with the auto brake hold and Copilot system with the collision, they had me bring it in on 16 September to run diagnostics. Later that day on the 16th, I had received a phone call from the service tech letting me know that he did find system error logs approx. 40 minutes prior to the collision. He let me know that he was going to keep diagnosing and will be most likely reaching out to his next level service support. The next day on the 17th, the service technician called me back to let me know that when he reported the issue to his support center he was advised to park the vehicle, not let it be driven, and for the service manager to get with me to file a report (Ford reference # XXX). Since that time, nothing more has happened with my Explorer. I have both the current manufacturer's warranty and Ford Protect warranty. The most recent update from Laurel Ford was that Ford Corporate said a Field Service Engineer needed to evaluate the issue. The Laurel Ford Service Center is no longer getting replies from corporate and has a regional manager involved, with no luck so far. It has been an extreme burden and has been beyond stressful using my wife's car for work, l'm in the military and my base is over 40 miles away, while she relies on friends/family to get to her work and also make sure that both of my kids get to their activities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 03, 2025
Crash: 1
Car has recall for rear end bolt that breaks, took car in to have repair made. Came home with a software update that sets the park brake when you put car in park, and then when start the car and put into gear you press the accelerator or press the button, the car will lunge forward or reverse when you press accelerator, not safe at all! From what I have read the NHSTA approved this (fix) instead of fixing the sub frame and more bolts like it should be, instead of a auto parking brake that sets every time. I do feel this is a extreme safety issue and should be addressed immediately! Shame on you and Ford, an auto park brake is not a solution, only a poor band-aid !
Jul 24, 2023
Ford explorer didn’t recognize the vehicle coming from right side and it didn’t applied emergency brakes as well as it didn’t show any forward collision alert also.
Jul 08, 2023
Injuries: 4
Ford Explorer Pre-Collision (Forward Collision) not worked properly to detect the car and apply the brakes. While i am driving Ford Explorer 2022 XLT vehicle came from Right side and the Explorer did not recognized the Vehicle (Jeep Wrangler) to apply the brakes. This incident happend on June 4, 2023.
Jun 30, 2023
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
4 complaints
The vehicle is a hybrid police interceptor utility. The unit was moving running radar and activated its emergency equipment, made a u-turn on a highway cross over, when accelerating in pursuit of a vehicle its engine stalled out and shut off. The vehicle stated to shift to neutral and restart when safe. The officer shifted to neutral and the vehicle would not restart. It was coasted off the roadway and towed. This is the third issue of this type that has occurred with our fleet of ford hybrid police interceptor utilities.
Jun 24, 2024
Transmission fails to smoothly shift, vehicle delays going in reverse after driving causing delays to park and shakes while downshifting. Drivers anticipate the vehicle to be able to backup sooner and can cause accident with delays. Safety 360 display and rear view camera goes completely out, inverts, and has delay when functions. Vehicle has full power failure while driving and can take 10 minutes to turn back on, happened twice.
Dec 14, 2023
I have received six (6) notifications of a power train failure, which causes the vehicle to "shudder" at highway speeds. The first issue took place 09/01/2023, and the last was on 11/1/2023. The vehicle then continues to operate normally. If the vehicle is turned off and then on again, the light clears. I took the vehicle to Tamiami Ford for service. They reported that they can see that their is an issue, but are unable to diagnose it.
Nov 26, 2023
The powertrain failed together with the gearshift was shown in screen. Ther is also problem with the seat harness beacuse of wire problem. The car is available for inspection. There is huge risk in the passenger and others because there almost a lost control in the vehicle while running on the road. It is confirmed by the service center of ford. It was inspected by service center od ford. It is currently there because it is not safe to use. I bought the car as brandnew November 2022 then December in the same year it was started showing in the screen the sign of powertrain malfunction. Now January 2023 I still have the same problem and I left the car in the ford center service. It is not safe to use especially i have my 3months old baby and my wife using it.
Jan 24, 2023
POWER TRAIN,BACK OVER PREVENTION
4 complaints
When going from Drive to Reverse, the car will delay for 30 seconds to a minute and display a white vehicle screen. It will be inoperable during this delay time, which can be dangerous given the situation and I have almost been hit twice because of this delay. I am uncomfortable driving the vehicle, as not being able to put the car immediately into reverse in any given situation is dangerous for both myself, my children and anyone else on the road. The vehicle has been into the dealership, they said no issue exist. However, after picking up the vehicle the concern still exist and now I am stuck with a vehicle that I cannot drive. No warning messages are being displayed, this is one reason why the dealership is saying there is no issue.
Jul 19, 2023
The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the vehicle was shaking and slow to respond. The contact stated that the back over prevention camera screen was gray while the vehicle was rolling backwards. The contact stated that the back over prevention camera screen then turned blue. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired due to a scheduling issue. The manufacturer was contacted and referred the contact back to the dealer. The failure mileage was approximately 18,000.
Jun 29, 2023
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V022000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 15 MPH, the vehicle hesitated while accelerating and lost motive power. No warning light was illuminated. Additionally, the rearview camera was inoperable while reversing. The contact stated that the front driver's side seat inadvertently moved towards the steering wheel while driving. The headlights inadvertently turned off while driving at night. The contact stated that the transmission also failed to shift into gear. The vehicle was towed to the dealer, where it was diagnosed with unknown electrical failures due to faulty programming. The dealer confirmed that parts were not available to perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,800. VIN tool confirms parts not available.
May 30, 2023
Vehicle is as purchases brand new in august 2022. After a few months when engaging reverse, there is a lag time of 3-10 seconds. The reverse screen in dash does not engage as well. Local dealer “fixed” in February 2023 at roughly 5k miles. Issue has returned. When brought to dealer beginning of May 2023. We were informed they would not work on it as it’s a known issue with no fix. Issue is creating problems when attempting parallel parks, k-turns, parking, anything to do in the road requiring timliness and safe execution of parking. When vehicle has the lag time it is not in gear and wil roll if on an incline.
May 21, 2023
VEHICLE SPEED CONTROL
3 complaints
The failed component is the cruise control. It is available for inspection. Unknowingly, the speed increased by 10 miles an hour, without touching any buttons or controls on the steering wheel. With cruise control on, the driver might be not as engaged with the automobile, as if there was no cruise control. I will have the issue brought before my Ford dealer on Monday, September 25, 2023. There were no warning, lamps, messages, or other symptoms prior to the cruise control increasing speed. It only increase speed by 10 miles an hour. However, it occurred at 55 miles an hour,and 70 miles an hour. The issue occurred on a drive from Des Moines Iowa to Evansville Indiana on Monday, September 18. Driving conditions were perfect, no rain dry payment. This incident occurred four times during the 9 hour drive.
Sep 20, 2023
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was stationary and idling in a pharmacy drive-thru line with the auto hold parking feature activated, the vehicle suddenly experienced unintended acceleration and drove forward driving over a median divider and crashing into a parked vehicle. The contact indicated that the auto-hold parking feature was activated but malfunctioned. During the crash, no air bags were deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 6,500.
Nov 22, 2022
Crash: 1
The contact owns a 2022 Ford Explorer. The contact stated while his fiancé was at a complete stop, the auto-hold mode designed to maintain the brake pedal depressed was engaged. However, the vehicle accelerated unintendedly and crashed into the rear of the vehicle in front of him. There was no warning light illuminated. The air bags did not deploy. The contact stated it was a minor crash. The contact's fiancé did not sustain any injuries. The driver of the other vehicle sustained unknown injuries and sought medical assistance. A police report was filed. The contact's fiancé was able to drive the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,980.
Aug 12, 2022
Crash: 1
Injuries: 1
SUSPENSION
3 complaints
AT MY 10,000 MILE SERVICE, ON JUNE 08, 2023, I WAS TOLD THAT THE REAR SHOCKS WERE LEAKING. I WAS ALSO TOLD BY THE FORD DEALERSHIP THAT THEY NEEDED TO BE REPLACED BUT WERE ON BACK ORDER DUE TO THE LARGE NUMBER OF SHOCKS THAT HAVE FAILED ON THIS MODEL VEHICLE. IT IS NOW SEPTEMBER 12, 2023 AND THE SHOCKS ARE STILL ON BACK ORDER AND I NOW HAVE 14,500 MI ON THE VEHICLE. OVER 3 MONTHS AND ADDITIONAL 4,500 MILES ON DEFECTIVE SHOCKS THAT ARE STILL ON BACK ORDER SEEMS LIKE A SAFETY ISSUE TO ME.
Sep 12, 2023
Rear tires when striking a pot hole create a loud noise in the rear of the vehicle on the side the tire strikes the pothole. Ford took me on a test drive on a brand new explorer hybrid with 26 miles on it and related it makes the same noise and at this time there is no fix in place.
Jan 31, 2023
I have not had an incident but i was told by a Ford dealership that a recall would be applicable to my 2022 Ford Explorer ST-Line, 2.3L engine. The dealer stated that the rear suspension cross member only has one bolt. Ford put out notification to all dealers several months ago that that one bolt may fracture possibly causing the vehicle to not stay stopped while in Park. A fix was to have been provided to dealers in June. I have not received any recall notification as of this date, 31 Aug. Please research this to see if my vehicle is indeed affected by this issue. Thank you.
Aug 31, 2022
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Ford Explorer Recall – Ongoing Safety Hazard In July 2025, Ford issued a recall notice for my vehicle. Shortly after, the check engine light came on. Starting October 15, 2025, my vehicle began failing to start after refueling—making noise and taking multiple attempts to start. The same issue occurred repeatedly on October 23 and October 30, worsening each time. On November 3, we brought the car to a Ford dealership. They confirmed there is no available fix for the recall and said there’s “nothing they can do.” I explained this was a safety issue since I drive my son with a disability to therapy daily. They told me I would have to pay out of pocket for repairs even though the problem is linked to the recall. On November 8, while driving in Arizona, my vehicle again failed to start after refueling. Later that day, it lost power on the road, the speed dropped suddenly, and it would not accelerate. The same stalling and jerking occurred again on November 10 while my husband was driving. We contacted Ford Corporate and NHTSA, but both said nothing could be done because the recall label says the car is “still drivable.” This is inaccurate and dangerous. The car stalls and loses acceleration randomly, creating a serious risk of an accident. On November 21, the car again failed to start after refueling. This has happened multiple times each week, and Ford continues to delay a fix. My vehicle is unsafe to drive, and this unresolved recall poses an ongoing safety hazard to my family and others on the road.
Nov 11, 2025
Vehicle was pushing blue smoke, dealership replaced the turbo. Blue smoke returned furiously and dealership replaced the top end including valve assembly. While on a 900 mile journey through northern idaho, the engine completely failed at highway speed leaving me stranded. Ford believes they have cured the valve issue when in fact a new long block motor failed on first long distance trip. Please don't let anyone else go through this I lost thousands of dollars in out of pocket expenses, missed my best friends funeral among other things. These manufacturers need to be held accountable for poor workmanship!!!
Oct 04, 2023
ELECTRICAL SYSTEM,SEATS
2 complaints
Not sure exactly what caused it to fail, but the heated seat when turned on barely gets warm then shuts off with the red lights on button still lit up. I can turn it completely off and back on and seast have immediately get really warm like they are supposed to. But again, only lasts 10mins. Not sure if electrical or not. Just purchased vehicle less than a month ago through Dealership. I have read many people have this same problem with the ST. Other models do not do this. I will.contact dealership on Monday 10/20 since I have 4,600 miles on warranty left.
Oct 18, 2025
There’s no accident . The passenger front recliner is stuck in the reclined position ( laying all the way back ). In the seated position , facing forward , the left side of the seat is stuck . The right side near the passenger door wants to come up, but not the left side. The seat is laying down flat in the reclined position . This is a safety issue .
Jul 01, 2024
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2022 Ford Explorer. The contact’s son started the vehicle and became aware that the "Cylinder Head Temperature Overheated" message was displayed on the instrument panel while the vehicle was parked in the driveway. The vehicle was towed to the dealer, who diagnosed that the engine and engine cooling system had failed due to water leaking into the turbo. The dealer stated that the sensor failed to identify and inform the driver that the engine was running hot. The contact became aware that the failure had occurred with the previous owner of the vehicle approximately 2 - 3 years ago. The contact was informed that the engine needed to be replaced, or the turbocharger could be replaced as a temporary repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Jul 28, 2025
The contact owns a 2022 Ford Explorer. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was an abnormal rattling sound coming from the front end of the vehicle, and there was an abnormal gasoline odor inside the cabin of the vehicle. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,378.
Jul 01, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
2 complaints
Every morning when I go to leave in my 2022 Ford Explorer when it's cold or not. I go to start the vehicle and it automatically says that their is a malfunction in the brake system that it requires service right away. That advance track and a whole bunch of safety systems had failed. The instrument cluster is lit up like a Christmas tree. Then when you do put the Explorer into reverse, your foot almost hits the floor board and automatically starts rolling backward until you slam on the brake hoping it will stop. Then when it flashes stating that the Electronic parking brake is still engaged when it clearly isn't. Then you basically have no brakes until the vehicle "warms up", once you reach normal operating temperature on the Ford explorer you can park and shut off the car release the automatic parking brake then reengage the parking brake and it feels like it's missing the catch mechanism when your foot it on the brake l. Like it tries to engage but then doesn't. Then you open the door then close it, lock the car and wait 2-6 minutes for all the gauges to turn off then you unlock the car open the door press the start button without the brake to confirm no error codes pop back on and if they door you have to reengage the auto brake system off and on. Then rinse and repeat, then when it "fixes" itself no lights turn on and your brake returns to normal. About 50% of the time. Half the time when you first try to drive away the brakes give out and the same errors reoccur. Its extremely unsafe I've had this car for a year and half I brought this issue to multiple Ford dealerships and they say it would be 3 weeks before they could even look at it. I don't have that kind of time. I work and I have a [XXX] daughter and fiance to worry about. This needs to be remedied ASAP. I am planning on taking it to another dealer and the police department to find out what I can do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 25, 2025
while waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. pursuing lemon.
Dec 10, 2022
LATCHES/LOCKS/LINKAGES
2 complaints
The contact owns a 2022 Ford Explorer. The contact stated that while driving 35 MPH, the hood suddenly opened and struck the windshield, causing the windshield to crack. The contact stated that the month prior to the failure, the hood had been opened for a routine oil change. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to a body shop. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Apr 24, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while his wife was driving at approximately 50 MPH, the hood came ajar and shattered the front windshield. The driver heard two abnormal beeps before the failure. There was glass on the interior of the vehicle. There were no reported injuries. The driver was able to continue driving. There were no warning lights illuminated. The contact noticed that the safety latch was missing. The vehicle was taken to the local dealer, who informed the contact that the latch had to be pulled twice to unlock. The vehicle was not diagnosed or repaired. The dealer referred him to the body shop. The manufacturer was contacted and declined a claim for the repair. The failure mileage was approximately 18,000.
Apr 15, 2024
PARKING BRAKE
2 complaints
The contact owns a 2022 Ford Explorer. The contact stated that the vehicle was experiencing an unintended activation of the electric parking brake while the vehicle was in park(P). The contact stated upon starting the vehicle and shifting into gear, the message "Park Brake Fault - Service Now" was displayed, and the vehicle made an abnormally loud beeping sound and then failed to respond. The contact stated that upon pressing the Push to Start button for several minutes, the vehicle became drivable; however, the failure recurred upon parking the vehicle. The vehicle was taken to the dealer, where it was determined that the failure could be related to the electric parking brake sensor or to the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,700.
Feb 28, 2025
The contact owns a 2022 Ford Explorer. The contact stated that while attempting to reverse, the vehicle failed to move, after which the contact became aware that the parking brake had failed to properly disengage. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
Mar 18, 2024
TIRES
2 complaints
Tire: 275/45/r21 110w all season Reported to authorized dealer (ford dealership) back in November 2024. Authorized representative from Pirelli came out this month to dealership regarding issue. No concern for safety whatsoever. Rep. Only offered maybe 25% that’s with purchasing new set of tires and sending my current tires back. Tires are falling apart in chunks.
Jan 23, 2025
Pirelli Scorpion All season tires 275/45 R21. Tire completely "blew out" while driving 30 mph on a main road. There was no obvious hissing sound commonly when running over an object. There was an explosive sound and within seconds had a complete flat. The vehicle did get damaged on the inside tire well along with bumper damage/Crack.
Feb 23, 2023
ELECTRICAL SYSTEM,BACK OVER PREVENTION
2 complaints
I was backing up at low speed (less than 1 mph) to park by gently letting my foot off the brake to back. I was using the rear backup camera to gauge how far I could go back without striking the vehicle behind me. The screen showed video that I was still several feet away from the vehicle behind me when I felt a sudden bump. I stepped on the brake hard to ensure I was no longer moving but the camera still showed several feet between my rear bumper and the vehicle behind me. I put the vehicle in park and got out to verify that I had struck the vehicle behind me. I had. I returned to the driver’s seat, put the vehicle back in reverse to see what the camera showed and now it appeared on the screen that my bumper was touching the vehicle behind me. The video on the screen had absolutely froze while I was backing, which contributed to me making an error in judgement while backing, causing me to strike the vehicle behind me. The DuPage County Sheriff’s Office (Illinois) completed a crash report. SOPC23-08519
Jun 26, 2023
Crash: 1
APIM Module failure at 148 miles on a brand new 2022 Explorer XLT. SYNC display went black. No response to touch. No warning lamps or alerts. Radio still plays and can be controlled by steering wheel controls. Contacted dealer and they said to disconnect negative battery terminal for more than 30 minutes. Performed requested action. Display is still dark. No reverse camera or safety (ADAS) functions. Took it to dealer again and they ran diagnostics to determine APIM module failure. So now I have a brand new Explorer with reduced safety features and no center console display. I cannot control any ADAS or radio features. Dealer has no estimated timeline for repair. Dealer also stated that they are getting APIM module failures DAILY.
Aug 23, 2022
SEAT BELTS
2 complaints
During a 2000 mile road trip, the front passenger seatbelt was nearly cut through at the point where the seatbelt exits the tensioner above the passenger's right shoulder. The location of the cut along the length of the webbing aligns with the position of the webbing when the seatbelt was in use by the front passenger. Based upon the location and nature of the cut, it appears that some surface within the assembly was sharp enough to cut through the section of belt. There were no injuries associated with this incident. The vehicle was parked as soon as we reached our destination and no passengers are allowed to sit in the front right passenger seat until the issue is corrected. The seat belt tensioner / pre-tensioner assembly was examined by the Ford Dealership in Taber, AB, Canada on 22 DEC 2022. The dealership confirmed that the issue was a warranty repair, but they were unable to provide a replacement part in the amount of time we had left in Taber as we were still in Transit. When we reached our destination in Pierceland, SK, I ordered the replacement tensioner from / through the nearest Ford dealership (Cold Lake, AB). I have an appointment to have seatbelt assembly replaced tomorrow (27 DEC 2022) at that dealership. The seat belt tensioner assembly
Dec 26, 2022
The passenger side front seatbelt was not bolted to anchor.
May 11, 2022
STEERING,SUSPENSION,WHEELS
1 complaint
While traveling on I-26 east near North Carolina MM 51 in the left lane, the vehicle suddenly pulled uncontrollably to the left resulting in a sideswipe of the guardrail. The vehicle then swerved to the right stopping near the center of the interstate. My wife was able to move the vehicle to the right shoulder under its own power. The right front tire/wheel was laying almost flat attached to the vehicle only by the brake line. The entire wheel assembly was detached from the steering/suspension system. The vehicle was towed to a local collision center and inspected by my insurance adjuster. The vehicle was determined a total loss. There were no injuries or other vehicles involved. The NC Highway Patrol responded but did not complete an accident report.
Feb 02, 2026
Crash: 1
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
I own a 2022 Ford Explorer purchased in April 2025. Since purchasing the vehicle, I have experienced multiple defects affecting safety and normal use. The instrument cluster becomes foggy, making it difficult to clearly see my speed while driving. The infotainment screen intermittently malfunctions and affects the backup camera display, reducing rear visibility. I also experienced fuel contamination that was confirmed and repaired by the dealership. In addition, the rear HVAC air vents close and do not provide airflow to the back seats. The vehicle has been taken to the dealership four separate times for different issues. Despite these repair attempts, the problems have continued or new issues have appeared. Due to the ongoing defects and safety concerns, I do not feel safe or confident operating this vehicle.
Jan 05, 2026
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Sun roof, moon roof collapse while driving . making rattling noise.
Nov 24, 2025
ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION
1 complaint
We purchased our 2022 Ford Explorer brand new on April 12, 2022. The backup camera was nonfunctional that same evening. We brought the car to Porter Ford, where the issue was confirmed via diagnostic code U0264:00 ("Lost Communication With Camera Module Rear"). The dealership informed us that this was tied to a known recall, but that the necessary parts were unavailable. We waited more than two years for a resolution, during which time the camera system remained inoperable or intermittently failed. This defect directly impacts rear visibility, which is required under FMVSS 111. In August 2024, Willis Ford performed Recall 23S23, replacing the rear camera and wiring harness. The issue continued. In May 2024, they opened Recall 23S232, again noting a need for parts. In September 2024, the camera was replaced again. The issue persisted. In June 2025, the issue was finally diagnosed as a failed IPMB module and possibly a harness fault. Ford has since quoted us $2,937.90 to repair the issue—despite written confirmation from the service advisor to Ford that: "If the vehicle was still under warranty, this repair would be covered." We have not paid anything, and are refusing partial coverage, as the defect was: Reported within 24 hours of vehicle delivery Tied to multiple recalls Never resolved after years of authorized service center attempts This is a clear and ongoing safety defect affecting rear visibility. Ford has failed to comply with safety standards by not resolving the issue in a timely or effective manner. We request NHTSA investigation into Ford’s handling of this camera recall and similar issues in other 2022 Explorers.
Nov 10, 2025
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Ongoing issues with the screen displaying upside down, blurry, red/green lines, powering on and completely off. Rearview calibration issue off centered (dealership fixed). This also impacts the cruise control alerts, lane keeping assist, etc. and occasionally powers vehicle off. Dealership was able to fix delayed reverse transmission via software for the PCM. Multiple dealership repair attempts have not fixed this ongoing issue from 2022-2025. Videos available via email request. Dealership verified some of the concerns and Ford would only authorize software updates, new battery, some camera components. When this failed to fix they were not authorized to further repair. As a courtesy the dealership rebuilt the software and this did not fix the issues.
Sep 22, 2025
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
The sunroof does not seal properly. Randomly it starts to make a clicking sound when driving. It goes away once we open and close the sunroof. The sound is only generated when moving forward at speeds 35 and above. Appears to be a loose seal.
Sep 11, 2025
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
When i accelerate, the car jerks back and forth and stalls. ford has said the car was throwing codes but the TECH didnt feel the issue so they sent me on my way.... well fast forward to today, i am informed my car has thrown codes 4 times in the past few days and this morning i was scared to drive my car it was bad... and i have a [XXX] daughter. Our safety is my top priority and it doesnt seem to matter to anyone else INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 01, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
On my 2022 it’s has a warning that it has a faulty park aid faults
May 31, 2025
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
The contact owns a 2022 Ford Explorer. The contact stated that while driving at 20-25 MPH, the brakes were applied, and the brake pedal fell off. The brake pedal was not responding. The vehicle increased in speed to 43 MPH. The contact maneuvered around an unknown vehicle to avoid an accident, but the unknown vehicle turned and crashed into the passenger-side quarter panel. The vehicle traveled off a curb and landed in a ditch. The contact and two passengers occupying the second-row seats and one child passenger occupying the third row in a car seat sustained bruises and cuts and were transported to the hospital. The air bags did not deploy. There was no fire. A police report was filed. There was an abnormal beeping sound detected. There were no warning lights illuminated. The vehicle was towed to a body shop. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, who opened a claim and declined to assist. The failure mileage was approximately 57,865.
May 05, 2025
Crash: 1
Injuries: 4
VISIBILITY/WIPER,BACK OVER PREVENTION
1 complaint
The backup camera and related system on the 2022 Ford Explorer ST has malfunctioned and failed to show any images. I'd had the vehicle to the dealer on 3 occasions, whereby I've just learned the issue was improperly diagnosed by another dealer as a faulty camera, but the real problem of a faulty processor was diagnosed and therefore not replaced. This issue puts me, other vehicles and pedestrians in particular risk as there is not rear camera image being projected. The problem has been confirmed by two dealers, diagnosed and now indication is to repair it. This is clearly part of the broader issues Ford is having with rear camera back-up systems.
Apr 10, 2025
ENGINE,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was turned off, the contact was notified by the Ford App that the check engine warning light was illuminated and the message “Fuel Door Open" was displayed. The contact stated that the vehicle previously had a transmission software update due to the vehicle hesitating to accelerate while driving. Additionally, the speedometer intermittently failed to function as needed. The vehicle was taken to the dealer, who determined that there was water intrusion into the body control module fuse panel. The contact was informed that the battery and body control module fuse panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,500.
Apr 04, 2025
POWER TRAIN,SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2022 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed with a failed valve body. The contact was informed that the valve body needed to be replaced. The vehicle was repaired under warranty. The failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed output speed sensor. The contact was informed that the output speed sensor needed to be replaced and recalibrated. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The manufacturer approved of the buyback; however, the contact stated that the Lemon Law requirement limited the ownership to two years. The failure mileage was approximately 39,793.
Mar 14, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
The dash cluster screen goes in and out. Randomly began and got more frequent as time went on. This screen shows ones speed, gas, cruise control, lane assist, mileage and which vehicle mode it is in. Once the blacked out screen appears driver has no indication of these features. Evaluated by dealership and had to replace and reprogram the entire dash cluster at an out of pocket cost of $1846.
Feb 13, 2025
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
My wife was driving the car all of a sudden the check engine light came on, and it started to flash on and off. The car started sputtering. She pulled over turned the car off and called me. I informed her to wait a little bit and restart the car. She did – and then the check engine light came on, but was no longer flashing, and a car started running as if no problem. I had the code checked out it is P0300 – which is an error code of random misfire detected in the engine. Fortunately, she was not evolved in an accident, even though she was traveling on the highway. I am taking it to the dealer as his recommended. This happened when the mileage on the odometer read 40,144.
Jan 12, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
An alert often shows up on the dashboard "check headlamp system. See manual". This is occasionally associated with one headlamp not working. This happens on and off. The alert spontaneously turns on, may stay for days or weeks and then spontaneously turns off. Ford dealership service were unable to fix this problem. This has happened multiple times since we purchased the car
Jan 09, 2025
AIR BAGS,SEAT BELTS,SEATS
1 complaint
Seat warning module failed. When unbuckling seatbelt car does not recognize you unbuckled, therefore the airbag system does not recognize which seats are occupied. This would also cause a safety concern as you do not have to buckle the seatbelt with no warning or alert there is an issue. Car has been at Ford dealer for service for a month with them failing to find any other vehicle that they can replicate the problem. This is one Ford dealer, but it should be something that is investigated as it might be easily overlooked. Car has been in the dealership for the last month with no answers from Ford or resolution to the safety issue, following Federal regulations the dealer will not release the car back to us as it has a safety system malfunctioning.
Jan 08, 2025
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
A bolt sheared off of the wheel assembly and got stuck between the rotor and break pad causing damage to rotor and break pad. This has since been repaired by the dealership, I am not aware if it was inspected by the manufacturer. I have pictures of the damage from the dealership. No warning lamps or messages prior to the failure. It was in the dealership 900 miles (3 weeks earlier) for an oil change and tire rotation.
Dec 30, 2024
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
When the car is put into reverse. The reverse camera display is delayed in showing or shows a blue screen in lieu of the rear view. It started to happen around the 26 or 28,000 mile mark.
Sep 25, 2024
Chest Clip, Buckle, Harness
1 complaint
No accident, I noticed strap fraying when inspecting the car seat. The lower car seat straps have fraying on them, rendering the car seat unsafe and unusable. My child will not be safe if a car crash would occur, she could potentially be released from the seat. It was reported to evenflo with pictures. They are claiming it is our fault and my 3 year old did it with something sharp. You cannot see the back of the straps as they enter the car seat. We do have photos of the proof. We also know there is an ongoing investigation into evenflo for this very reason.
Aug 22, 2024
STRUCTURE,VISIBILITY
1 complaint
Driving on the highway and the sunroof exploded. No one around and no overpass. No signs of impact or object in or near vehicle. No other damage to vehicle.
May 19, 2024
EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
Purge valve has now failed twice since owning the vehicle (1 year and 5 months old). First purge valve went out when the vehicle was only 4 months old (Oct 2022). Second purge valve went out at 1 year old (June/July 2022). The main concern that I am reaching out for- Drivers side headlight - a small bird flew into the headlight and cracked it. Placed a hole in the headlight, causing water to get in and stop working. There is no way that a headlight should crack from a bird flying into it.
Nov 30, 2023
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I smell exhaust/gas fumes when driving my car. It is a very intense smell. This happens several times a week.
Nov 30, 2023
STEERING,POWER TRAIN,ENGINE
1 complaint
As you drive and pick up speed at the range of 29 to 31 mph, exactly the car shutters and shakes. It is known by Ford that the driveshaft needs to be angled due to the hybrid battery location in the car. This particular problem is consistent with a driveshaft replacement that has been known by Ford as well as bearings in the driveshaft. I have had problems with the shuttering in this vehicle almost since day, one of owning it.
Sep 30, 2023
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
While merging on to the freeway, while trying to achieve freeway speed, the Explorer lost all power for about 10 seconds. During that time, multiple error messages appeared on my dashboard. The messages included "Pre-Collision Assist Not Available" and "See Manual". Several Error message were sent to my FordPass app. The messages include: 1."Service Engine Soon Warning - The powertrain control system speed sensors have detected the transmission did not achieve the gear expected and may be slipping internally..." 2."Service Engine Soon Warning - The powertrain control system has detected an internal PCM communication error. The PCM will invoked failure mode effects management (FMEM) operating strategy that maintains limited vehicle function..." 3."Pre- Collision Assist Not Available - The collision warning system has detected either a fault or an obstructed radar sensor". 4. "Powertrain Malfunction/Reduced Power - Illuminates when the system has detected a powertrain or a four-wheel drive fault. I was almost rear ended because I could not achieve freeway speed while merging onto the freeway. The vehicle has been at the dealership for 3 days. I am still waiting to find out what the diagnosis is.
Sep 06, 2023
STRUCTURE,BACK OVER PREVENTION
1 complaint
The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the backup camera was slow to respond. The screen displayed an image of the vehicle. Additionally, there was an extreme amount of air entering the vehicle from the door seals. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure, but the vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure and referred her to the NHTSA Hotline. The failure mileage was approximately 5,100.
Aug 04, 2023
WHEELS
1 complaint
VEHICLE REAR AXLES CLICK WHEN YOU PLACE VEHICLE IN REVERSE AND DRIVE THIS IS THE CV AXLES BREAKING EVENTUALLY LEADING TO POWER LOSS.
Aug 03, 2023
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Windshield stress crack developed overnight. First notices July 18th as small crack (less than 6 inches) on right top third. Over the week grew to 8 inches. Less than 10,000 miles and under 1 year. Ford considers this a wear item and is only covered for 90 days. Currently available for inspection. Not driving car in case the windshield completely fails. Windshield will be inspected and replaced by insurance.
Jul 26, 2023
AIR BAGS,SEAT BELTS
1 complaint
The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 30 mph when another vehicle suddenly pulled in front of their vehicle causing them to hit the driver's side of their vehicle. The contact's vehicle had damage to the front bumper and passenger side of the vehicle. The airbags did not deploy. The seat belt failed to lock causing the contact to slam into the steering wheel. The contact injuries to their left shoulder, left foot, head, neck, back, and stomach area. Medical attention was needed. A police report was filed. The vehicle was able to be driven away. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and referred them to NHTSA. The approximate failure mileage was 12,994.
May 24, 2023
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
I was driving (at a fairly low speed) recently when my vehicle began driving erratically. I pulled over and noticed that there was smoke in the passenger compartment. I exited the vehicle and walked to the passenger side (out of traffic) and opened the passenger door to retrieve my cell phone. At that point there was a burst of flame upon opening the door, and the fire quickly spread to the passenger compartment.
Apr 08, 2023
Fire: 1
Injuries: 1
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
When using my Cruise Control the speed jumps up to 75-85 mph without my input. For example, when I set the cruise control to 55 it suddenly jumps up to 75 or 85 mph on its own. This happens when the speed signs on the road change. This past week I used my cruise control for a long trip. I was on a highway that changed the posted speed from 55 to 65 mph. The cruise control suddenly went from the posted speed of 55 mph to 85 mph. This is very concerning! It has happened several times and I can no longer use the cruise controller. I have approximately 5,000 miles on my vehicle .
Mar 27, 2023
VISIBILITY,UNKNOWN OR OTHER
1 complaint
The sun roof/ moon roof shattered while going down the road at 70 MPH. Glass showered down on my wife as she was traveling until she could stop and get the glass cleaned up.
Mar 27, 2023
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the engine randomly disconnected from the transmission and the vehicle started idling while losing motive power while attempting to accelerate. During the failure the message "Brake Applied; Power Reduced" was displayed. The contact indicated that the failure occurred on six separate occasions and lasted approximately four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors, but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,200.
Nov 03, 2022
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
Navigation System started to re route my waypoint making me go to a location that was not enter in the system. Car has been access remotly apparently by the ford pass app. my location has been disclose and my security put at risk several times. Automatic Emergency Braking will activate at any moment even when not necessary. there is a big security risk and concerns on ford pass app and ford security system is totally vulnerable. car is been inspected by the insurance company Car unsafe to drive Car was taken to ford dealership and they where unable to identify the issues. after that car was taken to a insurance location for deep inspection.
Oct 05, 2022
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
1 complaint
The contact owns a 2022 Ford Explorer. The contact stated while driving at various speeds, the Forward Collision Avoidance system activated without incident. The contact also stated that the Back Over Prevention camera would display several errors while in use. Additionally, the thermostat would indicate the wrong vehicle temperature causing the engine hot warning message to appear on the instrument panel. The thermostat and the Back Over Prevention camera sensors were both replaced. The Forward Collision Avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.
Aug 22, 2022
4.7/5.0
50 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2022 FORD Explorer, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2022 FORD Explorer for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2022 FORD Explorer 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2022 FORD Explorer VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2022 FORD Explorer Problems in 3 Steps

1

Locate Your VIN

Find the 17-character VIN on your 2022 FORD Explorer dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

2

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

3

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2022 FORD Explorer have?

The 2022 FORD Explorer currently has 204 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2022 FORD Explorer?

The most common problems reported for the 2022 FORD Explorer are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2022 FORD Explorer problem data come from?

All problem and complaint data for the 2022 FORD Explorer comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2022 FORD Explorer?

You can report safety problems with your 2022 FORD Explorer directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2022 FORD Explorer VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2022 FORD Explorer reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2022 FORD Explorer. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

Other Years - FORD Explorer Problems

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