2007 FORD Five Hundred Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
199
Complaints Reported
Complaints by Component
VEHICLE SPEED CONTROL
35 complaints
PERIODICALLY BUT OCCURING MORE OFTEN. ONCE THE CAR IS PLACED IN DRIVE OR REVERSE BUT FOOT STILL ON THE BRAKE, ONCE THE BRAKE IS RELEASED THE CAR QUICKLY AND AGGRESSIVELY ACCELERATES ON IT'S OWN WITHOUT PRESSING THE GAS PEDAL AND WITH VERY LITTLE REACTION TIME YOU HAVE TO SLAM THE BRAKE PEDAL TO MAKE THE CAR STOP AND THEN THE CAR CUTS OFF. THIS HAS HAPPENED AT LEAST 4 TIMES WITHIN THE LAST MONTH. VERY DANGEROUS! I HAVE RESEARCHED RECALL INFORMATION FOR THIS MODEL AS WELL AS MY DIRECT VIN NUMBER ASSOCIATED WITH MY VEHICLE BUT I HAVE YET TO FIND A RECALL. HOWEVER I HAVE READ MANY REVIEWS OF THE SAME ISSUES WITH OTHER FORD 500 OWNERS.
Jul 10, 2018
WHILE BACKING UP CAR SURGED AND CAUSED REAR BUMPER DAMAGE. THROTTLE BODY CLEANED TWICE SINCE PURCHASE AND SURGE ISSUE REAPPEARS. SURGE OCCURS AT LOW RPM'S. *TR
Aug 20, 2014
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION WHILE DRIVING A VARIOUS SPEED. THE WRENCH WARNING ICON WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER CLEANED THE THROTTLE BODY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE DEALER ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.
Aug 15, 2013
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT RECEIVED A CUSTOMER SATISFACTION LETTER FOR THE CLEANING OF THE THROTTLE BODY AND TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR. THE CONTACT STATED THAT THE CLEANING, THE THROTTLE FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 130,000. *TR
Jun 10, 2013
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE WOULD HAVE TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR
May 20, 2013
+ 30 more complaints for this component
POWER TRAIN
29 complaints
It's starting not going into highway gears (5&6) just revs real high and when it does finally, it kicks really hard. Sounds and feels like it's going to drop out from under the car.
Nov 10, 2023
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING 45 MPH, THERE WAS A DELAY IN ACCELERATION. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Jun 17, 2015
I WAS DRIVING ON THE HIGHWAY AND MY VEHICLE WILL GO INTO LIMP MODE AND HAVE NO POWER, WHEN I PULL OVER AFTER ALMOST SMASHING UP THE CAR JERKED AND I SHUT IT OFF AND TURN IT ON ITS FINE BUT THIS SAME PROBLEM KEEPS OCCURRING EVERY DAY AT DIFFERENT SPEEDS. I HAVE A TRICK I PUT IT IN NUTRAL AND SHUT IT OFF WHILE IM DRIVING AND THAT WILL CORRECT THE PROBLEM, IT WILL DO IT TEN TIMES IM A ROW AND ITS VERY DANGERIOUS, I WENT TO THE DEALER AND PO 701 CODE CAME UP AND THEY SAID OT A INTERNAL FAILURE AND FOUND NO METAL SCRAPS UNDER THE PAN FILTER, SO FAR THEY SAOD THE TRANSMISSION IS NO GOOD AND CANT BE REPAIR BUT AFTER 15,000 MILES LATER THE CAR STILL DRIVES BUT DOES THAT EVERYDAY, IS THERE AMYTHIMG I CAN DO TO REPAIR THIS TRANSMISSION I CANT AFFORD THE $7,500 PRICE QUOTE THEY SAID. I. NEED HELP WITH CAR AND STILL DRIVING IT TILL THIS DAY 5 12 15
May 12, 2015
CAR STALLED WITHOUT ANY PRIOR INCIDENT, OR WARNING. AS SOON PUT MY CAR INTO DRIVE, IT LURCHED AND WOULD NOT MOVE. WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED. AFTER A FEW MORE ATTEMPTS, IT MOVED AT 10-20 MPH. I STALLED COMPLETELY CLOSE TO HOME. *TR
Jul 04, 2014
CHECK SYSTEM LIGHT ON. TURN OFF MOTOR AND LIGHT GOES OFF INTERMITTENTLY. TAKEN TO DEALERSHIP AND TOLD "MECHATRONICS UNIT" WITHIN TRANSMISSION NEEDS TO BE REPLACED. ONLY 45,000 MILES ON CAR AND WITHIN 60,000 MILE WARRANTY, BUT OVER THE 5 YR WARRANTY TIME LIMIT. NHTSA SITE SHOWS SYSTEMIC PROBLEMS WITH POWERTRAIN ON THESE VEHICLES. *TR
Feb 13, 2014
+ 24 more complaints for this component
ELECTRICAL SYSTEM
13 complaints
IT BEGAN WITH THE 12 VOLT NOT WORKING. PUT IN NEW FUSE IT BLEW. THEN INSTRUMENT PANEL SPEEDOMETER GOES BLACK, IF YOU GOT THE DASH IT COMES BACK ON THE BATTERY GOT COMPLETELY DRAINED BOUGHT A NEW ONE. STILL HAVE A SHORT SOMEWHERE . NOTICED A MILLION OTHER COMPLAINTS THE SAME SHOULD THIS NOT BE INVESTIGATED? A SODERING DEFECT OR ELECTRICAL SHORT DRAINING BATTERY, IT'S OBVIOUSLY A VEHICLE DEFECT. ISN'T FORD A BIG ENOUGH COMPANY TO TAKE CARE OF THIS INSTEAD OF IGNORING IT? THIS IS ON A 2007 FORD 500, LOW MILES. THIS HAPPENS SITTING STILL OR DRIVING.
Feb 22, 2020
THE ANTI THEFT IS ON
Nov 27, 2019
INSTRUMENT CLUSTER FLASHES THEN GOES BLACK WHILE DRIVING. INTERIOR EXTERIOR AND GAUGE LIGHTS GO BRIGHT AND DIM AND GO OUT ALTOGETHER WHILE DRIVING. CAR DIES WHILE MOVING. BATTERIES ONLY LAST 1 YEAR FROM BEING DRAINED. NO ALTERNATOR ISSUE PER 3 DIFFERENT MECHANICS.
Oct 22, 2019
DASH PANEL LIGHT GO ON AND OFF WHILE DRIVING, REVERSE LIGHTS COME ON AND CAR WANTS TO STALL. PUT NEW BATTERY IN AND HAD ALTERNATOR REPLACED STILL HAVING PROBLEM. CAN NOT DRIVE CAR BECAUSE OF SAFETY RISKS. BEEN DOING THIS FOR A MONTH AND STILL DOING IT EVEN AFTER REPAIRS DONE BY MECHANIC.
Aug 03, 2017
SINCE I BOUGHT MY CAR IN 2007 I AM ON MY 4TH BATTERY. THE BATTERY WILL JUST DIE AND STOP HOLDING A CHARGE. THE DEALER CANNOT FIGURE OUT WHAT IS CAUSING THE BATTERY TO DRAIN. EVERY TIME THE CHARGE IT, THE CAR JUST DRAINS IT. THE BATTERIES ON OVERAGE ONLY LAST AROUND 2 YEARS. WHEN I GO UP AND DOWN STEEP HILLS MY CHECK BATTERY LIGHT COMES ON, BUT ONCE ON LEVEL THE LIGHT GOES OUT. MY CAR IS FINE AND THEN I GO TO START THE CAR IT WON'T START. NO WARNING WHAT SO EVER. THE CHECK BATTERY LIGHT NEVER EVEN COME ON. UNLESS OF COURSE WHILE I AM DRIVING UP OR DOWN A STEEP HILL. I LIVE IN SPOKANE WASHINGTON, BUT I HAD TO HAVE THE BATTERY REPLACED ONCE WHILE I WAS ON VACATION IN MONTANA. SOMETHING HAS TO BE DRAINING THE BATTERY BUT WE CANNOT FIGURE OUT WHAT IT IS.
Sep 03, 2016
+ 8 more complaints for this component
ENGINE AND ENGINE COOLING
10 complaints
THERE IS A CHRONIC RECURRENCE OF THE ENGINE STALLING, JERKING, IDLE SPEED LOPING, IN LOW GEAR FOR THIS VEHICLE. AT START UP AND THE ENGINE IS COLD THERE IS LITTLE TO NO PROBLEM. HOWEVER, ONCE THE NORMAL OPERATING TEMPERATURE IS REACHED (PER THE READOUT GAUGE), AND UPON APPLYING THE BRAKES TO COME TO A STOP, AND AS THE TRANSMISSION DOWNSHIFTS THE ENGINE GOES DEAD OR STALLS, AFTER RE-STARTING AND AT IDLE, THE IDLE SPEED, PER THE INDICATOR, FLUCTUATES BACK AND FORTH FROM ABOUT 500 RPM'S TO 900 RPMS. PLACING THE GEAR SHIFT IN THE DRIVE POSITION CAUSES THE CAR TO JUMP PRIOR TO ACCELERATION. AT THIS POINT WHEN TAKING OFF THE CAR JERKS FORWARD. IT SMOOTHES OUT AFTER INCREASING THE SPEED, BUT PRIOR TO EACH STOP THE FLUCTUATING BEGINS AGAIN. *JS
Mar 21, 2012
THROTTLE BODY CAUSED SURGING AND THEN AFTER COUPLE MONTHS JUST STARTED STALLING OUT AND DYING EVERYTIME THE CAR WOULD SLOW DOWN FOR A STOP OR COMING TO A STOP. *TR
Jan 11, 2012
WHEN I SHIFT FROM A STOPPED POSITION, EITHER INTO DRIVE OR REVERSE, THE CAR LUNGES OR JUMPS FORWARD. IT MAKES IT VERY DIFFICULT TO CONTROL. THE DEALER KNOWS ABOUT THE PROBLEM AND SAYS THAT FORD KNOWS ABOUT THE PROBLEM, BUT REFUSES TO FIX IT UNLESS A GOD AWFUL AMOUNT OF MONEY IS PAID IN REPAIR COSTS. THEN HE SAYS IT MAY HAPPEN AGAIN! *TR
Oct 28, 2011
OUR 2007 FORD 500 CURRENTLY HAS 63,000 MILES ON IT. AT ABOUT 53,000 MILES WE STARTED TO SEE A RANDOM "SURGE" OF THE THROTTLE WHEN WE WERE SHIFTING THE CAR FROM PARK TO REVERSE OR FROM REVERSE TO DRIVE. IT HAS CONTINUED TO GET PROGRESSIVELY WORSE, NOW OCCURRING ALMOST EVERY TIME WE SHIFT THE CAR FROM THE POSITIONS NOTED ABOVE. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO ADDRESS. FROM ALL OF THE ONLINE FORUMS, THIS BEHAVIOR IS NOT ISOLATED TO JUST ONE CAR//ONE OWNER BUT RATHER SEEMS TO BE A COMMON PROBLEM. ALSO, ON A SEPARATE NOTE, OUR AC FAILED AT 63,000 MILES, THE COMPRESSOR NEEDING REPLACEMENT. ALTHOUGH THIS IS NOT A SAFETY ISSUE, AGAIN THIS SEEMS TO BE A COMMON PROBLEM. *TR
Aug 10, 2011
WE PURCHASED OUR 2007 FORD 500 IN JULY OF 2007. AT 87,000 MILES THE A/C COMPRESSOR IS FAILING. THE A/C WORKS PROPERLY IF GOING ABOVE 45 MILES PER HOUR, HOWEVER ONCE YOU SLOW DOWN AND OR STOP, THE AIR STARTS WARMING UP. I WAS JUST QUOTED $1400.00+ TO HAVE THIS REPAIRED. I COMPLETED A LOT OF RESEARCH THIS WEEK IN REFERENCE TO THIS ISSUE PRIOR TO HAVING THE PROBLEMS LOOKED AT AND THERE ARE LITERALLY 100'S OF DOCUMENTED CASES OF THIS SAME PROBLEM ON 2005-2007FORD 500'S. OBVIOUSLY THERE IS A PROBLEM WITH THIS AND FORD SHOULD STEP IN AND MAKE THIS RIGHT. *TR
Jul 29, 2011
+ 5 more complaints for this component
POWER TRAIN,ENGINE
8 complaints
WHEN PLACING THE CAR IN REVERSE OR DRIVES IT REVS. IN ORDER TO AVOID AN ACCIDENT I HAVE TO ENSURE THAT MY FEET ARE ON THE BRAKES AT ALL TIMES! THERE HAVE BEEN INSTANCES WHERE I'VE ALMOST HIT THE CAR IN FRONT ME!
Aug 23, 2016
THERE HAS BEEN A CONTINUING ISSUE WITH THE CVT TRANSMISSIONS IN 2005, 2006, AND 2007 MY FORD 500/FREESTYLE AND MERCURY MONTEGO. THERE WAS A RECALL REGARDING THE THROTTLE BODY & MAF SENSOR. WHAT IS NOW HAPPENING IS THE CARS EQUIPPED WITH THE CVT TRANSMISSION CONTINUALLY BREAK DOWN AND COMPLETELY GOES DOWN. IT HAPPENS IN IDLE AND ALL OTHER GEARS. THE CAR LOSES ALL POWER AND THE TRANSMISSION WILL NOT ENGAGE. IT IS VERY DANGEROUS. IT HAS HAPPENED IN PARKING LOTS, IN THE DRIVEWAY, BUT IT HAPPENS WHILE IN MOTION ON STREETS/INTERSTATES. IF YOU SEARCH GOOGLE WITH THE CAR MAKES AND MODELS/SIBLINGS, THERE ARE THOUSANDS UPON THOUSANDS OF OWNERS EXPERIENCING THE SAME PROBLEMS. CARS WITH AS FEW AS 8,000 MILES DRIVE ON UP TO OURS, WHICH ONLY HAS 124,000 MILES DRIVEN, AND BEYOND. A FRIEND OF OURS HAS A 2007 FREESTYLE AND SHE HAS ALREADY HAD TO FULLY REPLACE HER TRANSMISSION. SOME PEOPLE HAVE STATED THAT THE 3.0 LITER ENGINES WERE NOT COMPATIBLE FULLY WITH THE CVT TRANSMISSION. SOME HAVE STATED THE ENGINE CAN'T FULLY COOPERATE WITH THE TORQUE AND SHIFTING OF GEARS OF THE CVT TRANSMISSIONS. IT IS A DANGER TO ANYONE THAT OWNS ONE OF THE MENTIONED VEHICLES. IT HAPPENED TO US ON THE INTERSTATE AND WE WERE ALMOST REAR-ENDED BECAUSE THE CAR LOST ALL DRIVE POWER AND BASICALLY STOPPED IN THE FAST LANE. IT IS MAKING A VERY STRANGE THUMPING NOISE IN IDLE IN BOTH PARK AND REVERSE AS WELL. A HELICOPTER-LIKE SOUND. WHEN IT FIRST STARTED, IT WOULD THROW A WRENCH CODE ON THE DISPLAY WHICH MEANS TRANSMISSION/POWERTRAIN ISSUE. IF THE CAR WAS TURNED OFF AND THE DOORS OPENED, IT WOULD RESET AND DRIVE AS NORMAL. NOW, IT WILL NOT CLEAR NOR DRIVE. THE WRENCH SYMBOL AND CHECK ENGINE LIGHT ARE ILLUMINATED. WE WERE 100 MILES FROM HOME THE FINAL TIME (05-15-16) IT COMPLETELY STOPPED MOVEMENT IN TRAFFIC. IT IS NOW PARKED SINCE WE CAN'T AFFORD TO REPAIR IT.
Jun 01, 2016
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED THEN THE VEHICLE PRODUCED A LOUD NOISE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS DIAGNOSED WITH AN ISSUE WITH THE TRANSMISSION BUT THE EXACT DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 126,489.
Nov 07, 2013
MY 2007 FORD FIVE HUNDRED IS ACTING UP. WHEN YOU PUT IT IN REVERSE OR DRIVE IT REVS UP AND JUMPS. I HAVE TO MAKE SURE I HAVE MY FOOT FIRMLY ON THE BRAKE SO IT DOESN'T CAUSE A SERIOUS ACCIDENT. NOW IT IS STARTING TO REV UP AND JUMP WHEN IM SITTING AT A STOP SIGN. THIS PAST FRIDAY I WAS SITTING AT A STOP SIGN AND IT REVVED UP AND JUMPED AND ALMOST CAUSED ME TO REAREND A CAR IN FRONT OF ME. IS THERE A RECALL ON THIS PROBLEM. I REALLY NEED THIS FIXED BEFORE IT GETS WORSE AND IT KILLS ME OR I KILL SOMEONE ELSE. WHEN YOU ARE SITTING WITH THE CAR IN GEAR WITH THE AIR CONDITIONER OFF THE RPM NEEDLE WILL MOVE WITHOUT GIVING IT ANY GAS. IT SHOULD NOT DO THIS. PLEASE HELP ME AND LET ME KNOW IF THEIR IS A RECALL ON SOMETHING THAT COULD CAUSE THIS PROBLEM. *TR
Jun 23, 2013
CAR ACCELERATES WHEN AIR CONDITIONING IS ON (MORE SO WHEN TURNING WHEEL) WHETHER IN DRIVE OR REVERSE. ALREADY HAD ACCIDENT IN REVERSE. NOTED SEVERAL COMPLAINS ABOUT THIS FROM OWNERS ON GOOGLE. ALMOST HAD ANOTHER ACCIDENT IN JACK IN THE BOX DRIVE THRU WHERE CAR ACCELERATED UNEXPECTEDLY. MISSED CAR IN FRONT OF ME BY INCHES. HAD FOOT ON BRAKE, CAR WAS IN DRIVE BUT NOT MOVING WHEN THIS HAPPEN. ACCELERATION OVER POWERED BRAKE PRESSURE. VERY, VERY SCARY. PLEASE HELP. OTHERWISE LOVE CAR. PLEASE CONTACT MY COUSIN. SEE BELOW. *TR
Sep 16, 2012
+ 3 more complaints for this component
POWER TRAIN,VEHICLE SPEED CONTROL
8 complaints
AT VERY LOW SPEEDS (EXAMPLE IN A PARKING LOT) TRYING TO PARK THE CAR IT WILL SURGE REALLY HARD EVEN WHEN FOOT IS ON BRAKE.. MAKES PARKING VERY DANGEROUS.. I ALMOST HIT A PERSON AND ALMOST WRECKED INTO ANOTHER CAR ANOTHER TIME.. WHEN SHIFTING FROM PARK TO REVERSE WITH FOOT ON BRAKE THE RPMS GO AWAY UP AND IT IS AS IF SOMEONE IS FLOORING THE GAS PEDAL. *TR
Dec 19, 2012
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WOULD ALSO JERK ABNORMALLY WHEN IN DRIVE. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS ABOUT 150,000. UPDATED 10/16/12 *CN THE CONSUMER STATED THE VEHICLE WENT OVER A CURB AND EVENTUALLY HIT A METAL WHERE A SIGN ONCE WAS. THE VEHICLE WAS JERKING BEFORE THE ACCIDENT. UPDATED 10/24/2012 *JS
Sep 07, 2012
THE TRANSMISSION WILL ENGAGE THE ENGINE AND LEAP FORWARD WITHOUT GIVING IT ANY GAS. NO CREEP, JUST LEAPS FORWARD SEVERAL YARDS. .. UPDATED 08-27-12 *BF
Aug 01, 2012
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL INSTANCES OF UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS PLACED INTO DRIVE OR REVERSE AND ALSO WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 60,000. UPDATED 03/16/12 *BF THE CONSUMER STATED THE VEHICLE LUNGED FORWARD WHEN HE SHIFTED THE GEAR FROM PARK TO DRIVE OR FROM PARK TO REVERSE. IT CAUSED A LOUD BANGING NOISE IN THE TRANSMISSION. UPDATED 05/10/12
Feb 27, 2012
CAR WILL "JUMP" WHEN SHIFTING INTO DRIVE OR REVERSE GEARS!! SOMETIMES THE CAR WONT IMMEDIATELY ACCELERATE WHEN APPLYING GAS. WAS TOLD MY MULTIPLE MECHANICS THAT I WAS THE THROTTLE BODY CONTROL CAUSING THIS BUT FORD WONT DO ANYTHING ABOUT THIS!! *TR
Sep 25, 2011
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
8 complaints
SOME MONTHS AGO, MY CAR STARTED TO OSCILLATE IN RALENTI FROM 700 TO BELOW 500 RPM, WHEN BRAKING EVEN STOPS. SOME TIMES DECELERATE SUDDENLY, FREQUENTLY SLOW RESPONSE WHEN ACCELERATE, ETC. FORD LOCAL DEALER TOLD ME THIS IS A REGULAR PROBLEM WITH THIS THROTTLE BODY ON THIS ENGINE MODELS, AND I HAVE TO REPLACE IT. I AM AWARE THIS IS A COMMON ISSUE ON 3.0L V6 ENGINES DUE TO I HAVE A FRIEND WITH A MONTEGO 2005 WITH SAME PROBLEMS. SO FAR, NO FORD COMPANY RECALL WAS ADVISED. I DO NOT AGREE INTO REPLACE THIS PART, SHOULD BE FORD RESPONSIBILITY. *TR
Mar 10, 2012
DEFECTIVE THROTTLE BODY CAUSING "LUNGING ISSUES" ALMOST HAD THREE ACCIDENTS, JUST FROM THE LUNGING. ONCE I LET OFF THE GAS PEDAL THE CAR WOULD TURN OFF, DEALER ADVISED THAT IT DUE TO A DEFECTIVE THROTTLE BODY THAT THEY WILL REPLACE COSTING ME $900. *TR
Sep 26, 2011
2007 FORD FIVE HUNDRED, IN JULY/AUGUST OF 2010, AT AROUND 70,000 MILES, BEGAN TO HAVE IRREGULAR ACCELERATION AND WOULD LUNGE FORWARD WHILE BRAKING OR AT A COMPLETE STOP WITH BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR BOARD. HAD THE DEALERSHIP RUN THE DIAGNOSIS, WAS TOLD IT WAS THE THROTTLE BODY AND IT NEEDED REPLACING. HAD THE REPAIR WORK DONE AT THE DEALERSHIP ON AUGUST 12, 2010. ON AUGUST 30, 2011, TOOK MY CAR BACK TO THE DEALERSHIP AFTER HAVING THE SAME PROBLEM REPEAT, ONLY MORE AGGRESSIVE FROM THE FIRST INCIDENT JUST TWO DAYS AGO, EVEN AS I PULLED INTO THE DEALERSHIPS SERVICE PARKING SPACE. WAS TOLD THEY WILL HAVE TO DIAGNOSIS THE PROBLEM AGAIN, NOTHING IS UNDER WARRANTY. I AM JUST OVER THE 12 MONTHS, AND AT ABOUT 30,000 MILES AFTER THE REPAIR WAS DONE LAST YEAR. WARRANTY OR NOT, THIS REPAIR SHOULD HAVE LASTED THE LIFE OF THE CAR OR AT LEAST ANOTHER 70,000 MILES, NOT 30,000. I DIDN'T HAVE THE DEALERSHIP KEEP THE OLD THROTTLE BODY. THE WARRANTY COMPANY HAD TOLD ME LAST YEAR THAT THE PART, THE THROTTLE BODY WAS ON BACK ORDER, BUT THE DEALERSHIP HAD NO PROBLEM GETTING THE PART, SUPPOSEDLY. I'M CONCERNED THE PART WASN'T REPLACED, BUT I HAVE NO EVIDENCE OF SUCH. I HAVE NOTICED EACH TIME, THE PROBLEM IS WORSE AFTER I HAVE THE CAR IDLING FOR A TIME BEFORE PUTTING IN GEAR, REVERSE OR DRIVE. REPAIR ORDER DETAIL - INTERNAL COPY READS "INSPECTED AND TESTED VEHICLE FOR ACCELERATING WITHOUT A COMMAND. RAN SELF TEST TO RETRIEVE PASS CODES. INSTALLED MONITOR AND FUEL PRESSURE GAUGE TO ROAD TEST. TESTING RESULTED FINDING THE THROTTLE MOTOR BINDING INTERMEDIATELY. THE THROTTLE BODY WAS REMOVED TO INSPECT AND REPLACE. THE PROCESSOR WAS REPROGRAMMED AND RETESTED TO VERIFY OPERATION." I HAD TO PAY FOR FUEL INJECTION SERVICE, REPLACE FUEL FILTER, WHICH I WAS TOLD I NEEDED TO HAVE DONE WITH THE REPAIR/REPLACEMENT OF THE THROTTLE BODY. *TR
Aug 30, 2011
CAR LUNGES AND SURGES WHEN COMING TO A STOP AND IDLES ERRATICALLY SOMETIMES. IT STARTED RANDOMLY BUT IS NOW STARTING TO DO IT EVERY TIME WE DRIVE THE CAR. *TR
Jun 16, 2011
I OWN A FORD 500 2007. THE ENGINE SEEMS TO REV UP WITH OUT PRESSING THE GAS PEDAL. IF YOU ARE AT A STOP SIGN AND RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD ON ITS OWN. I SPOKE TO A MECHANIC ABOUT THIS PROBLEM AND HE HAS ENCOUNTERED IT BEFORE WITH OTHER 500'S. HE TOLD ME ITS THE THROTTLE BODY. HE TOLD ME WHEN HE ORDERS THEM THEY ARE ON BACK ORDER. *TR
Oct 01, 2010
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE
7 complaints
FUEL TANK FAILURE ,FUEL LEAK, VAPOR LEAK. THIS DUE TO A FAILURE OF THE SEALS ON THE FUEL TANK ALONG WITH THE DETERIORATION OF THE MOUNTING BRACKETS ON THE FUEL PUMP AND FUEL SENDING UNITS.
Feb 08, 2018
AUTOMOBILE LUNGED FORWARD WITHOUT TOUCHING GAS WHEN AIR CONDITIONER OR HEAT ON. TOOK CAR TO DEALERSHIP AND THEY CLEANED THROTTLE PLATE, FUEL INJECTION THROTTLE BODY AND REPROGRAMMED POWERTRAIN CONTROL. SEEN ONLINE OTHERS HAD THIS SAME PROBLEM . CAR ONLY HAS 47,000 MILES. *TR
Nov 16, 2011
LAST YEAR I BEGAN NOTICING THAT THIS CAR UPON PUTTING IN GEAR TRYING TO EXIT MY GARAGE WOULD SURGE FORWARD OR BACKWARD, WHATEVER WAY I WAS POINTED ,ABRUPTLY. IT DOES NOT MATTER WHETHER I AM IN RESERVE OR DRIVE . I WOULD HAVE TO APPLY BRAKES TO STOP IT. SOMETIMES MORE THAN ONCE. THIS WOULD HAPPEN IF I WAS BACKING OUT OR DRIVING FORWARD. IT DID NOT GO AWAY AND IN FACT BECAME WORSE. IT FINALLY LUNGED BACKWARD AS WE WERE LEAVING A PARKING LOT AND THE ENGINE STOPPED. A WRETCH SYMBOL CAME ON. WE TOOK IT TO FORD. THEY REPLACED THROTTLE BODY PART. WAS FINE UNTIL THE LAST MONTH OR SO AND NOW IS WORSE. HAVE APPROX. 77 K MILES ON IT NOW. I HAVE SCHEDULED TO TAKE IT BACK TO FORD. I FEEL THIS IS DANGEROUS AS THIS SURGING AND LUNGING COULD RESULT IN SOMEONES INJURY. THERE IS OBVIOUSLY A DEFECT SOMEWHERE IN THIS PART. I HAVE NOTICED THROUGHOUT THE INTERNET THAT ARE MANY SUCH COMPLAINTS OF THIS SAME PROBLEM. *TT
Sep 18, 2011
I HAVE BEEN HAVING A PROBLEM WITH MY 2007 FORD FIVE HUNDRED, WHEN PUTTING THE CAR IN GEAR THE CAR WILL LURCH FORWARD OR IF PUTTING THE CAR IN REVERSE THE CAR WILL LURCH BACKWARD. I TOOK THE CAR TO THE FORD DEALER TO FIND OUT WHAT THE PROBLEM MAY BE; CAUSE I THOUGHT MAYBE IT WAS A BROKEN MOTOR MOUNT. I WAS TOLD THAT IT MAY BE IN THE MOTOR. I'M ALSO HAVING AN ISSUE WITH THE REAR PASSENGER DOOR SOUNDING LIKE WATER BUILD UP INSIDE THE DOOR. I CHECK THE WEB TO FIND OUT IF FORD HAD A RECALL ON THESE ISSUES TO FIND THAT OTHER OWNERS ARE HAVING SIMILAR ISSUES. *TR
Sep 12, 2011
WHEN THE CAR WAS STILL UNDER THE 36 MONTH 36,000 WARRANTY IT BEGAN LUNGING FORWARD OR BACKWARD WHEN YOU FIRST STARTED TO ACCELERATE. NOTICEABLY WHEN FIRST TAKING OUT OF PARK EITHER GOING FORWARD OR REVERSE, OR WHEN GOING THROUGH DRIVE UP WINDOWS. (IE FAST-FOOD OR BANK). INTERMITTENTLY AT FIRST AND THEN MORE AND MORE UNTIL IT WAS DOING IT EVERY TIME, AND AT A GREATER ACCELERATION. THE FORD DEALER DIAGNOSED IT AS THE THROTTLE BODY. THEY KNEW RIGHT OFF THE BAT, IT EVIDENTLY WAS A COMMON PROBLEM. WE HAD TO WAIT OVER A MONTH FOR THEM TO FINALLY GET ONE IN BECAUSE THEY WERE BACK-ORDERED . EVIDENTLY LOTS OF PEOPLE NEEDED THEM! WE WERE ADVISED NOT TO USE OUR CAR DURING THIS TIME BECAUSE OF THE SAFETY ISSUE. OF COURSE THE DEALER DID NOT WANT TO PROVIDE A RENTAL CAR EVEN THOUGH IT WAS UNDER THE NEW CAR WARRANTY, BUT AFTER MAKING COMPLAINTS TO FORD MOTOR CO FOR THREE WEEKS WHILE THE PART REPEATEDLY DID NOT COME IN, WE WERE GIVEN A RENTAL UNTIL IT WAS FINALLY REPLACED 11-2009. NOW IT IS DOING IT AGAIN. I CALLED THE DEALER AND THEY SAID THE NEW CAR WARRANTY IS UP AND THEY WILL NOT WARRANTY THEIR REPAIR BECAUSE IT HAS BEEN OVER 12 MONTHS. THE CAR NOW HAS 41,000 MILES AND THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED. I SHOULD HAVE REPORTED IT THE FIRST TIME BUT FORD SEEMED TO BE TAKING RESPONSIBILITY AND THE WAY THEY TALKED TO ME I THOUGHT THERE WAS GOING TO BE A SAFETY RECALL. IT IS A TERRIBLE SAFETY HAZARD. NOW THAT THE NEW CAR WARRANTY IS UP THEIR MEMORIES HAVE GOTTEN BAD. THE LOCAL DEALER (KEN GARFF FORD) TOLD ME THEY ARE UNAWARE OF THIS BEING A PROBLEM WITH THE 2007 FIVE HUNDRED. WHICH IS TOTAL BULL BECAUSE THEY SURE WERE AWARE OF IT THE FIRST TIME A YEAR AND A HALF AGO. I AM REALLY DISGUSTED WITH MY DEALERSHIP. I AM WAITING TO SEE WHAT FORD MOTOR COMPANIES RESPONSE WILL BE. EITHER WAY I FELT IT WAS IMPORTANT TO LET OTHERS KNOW OF THIS DEFECT. I WONDER HOW MANY FENDER BENDERS HAVE BEEN CAUSED BY THIS. I AM AFRAID A PEDESTRIAN COULD BE HIT AND SERIOUSLY INJURED. *TR
Jun 29, 2011
+ 2 more complaints for this component
UNKNOWN OR OTHER
5 complaints
THROTTLE HAD IT FIXED WITH RECALL, IT LUNGES YOU INTO TRAFFIC WHILE STOPPED. AGAIN IT HAS DONE THAT NOW FAILED, THIS IS A DANGEROUS CAR. IT IS GARAGE KEPT AND WELL MAINTAINED WENT DOWN TO GET GAS, MAIL AND WHILE STOPPED IT JERKED ME OUT OF THE STOPPED POSITION INTO THE MAILBOX THEN THE WRENCH, TRACTION AND ENGINE LIGHT CAME ON AND IT BUCKED TILL I GOT IT 10 FEET TO THE GARAGE NO, IT WILL NOT START!!! TO EVEN GET IT TO THE DEALERSHIP OR GARAGE, ITS A SAFETY FEATURE I WAS TOLD, THE WAY IT LUNGES IS DANGEROUS, I ALMOST WENT THROUGH HE GARAGE WALL WHICH IS CONCRETE, LAST TIME I HIT MY TEETH ON THE STEERING WHEEL AND KNOCKED ONE BACK OUT OF ALIGNMENT. WHICH THE FORD PERSON THOUGHT WAS FUNNY LAST TIME. FORD KNOWS THIS IS A DANGEROUS CAR, IT SHOULD BE REPLACED AND THESE SHOULD BE CRUSHED LIKE THE DEMON CAR THEY ARE. PEOPLE SPEND HARD EARNED MONEY ON THESE VEHICLES ALL FOR THIS TO HAPPEN?
Sep 01, 2018
MY RPM GETS HIGH AND IT JOLTS WHEN I SHIFT FROM PARK TO REVERSE OR NEUTRAL. IT IS WORSE WITH THE AIR CONDITIONER ON. HAVE ONLY HAD THIS CAR FOR 4 WEEKS AND HAS LESS THAN 103,000 MILES ON IT.
Jul 31, 2017
I HAVE A 2007 FORD FIVE HUNDRED WHICH CONSTANTLY ACCELERATES UNINTENTIONALLY. IT ALSO HAS BEGUN TO LOOSE ACCELERATION AND LUNGES EVERY TIME I PRESS THE GAS PEDDLE WHICH ALMOST CAUSED AN ACCIDENT ON THE INTERSTATE. *TR
Aug 31, 2011
THE FORD FIVE HUNDRED'S ENGINE SHUTS OFF AS YOU TURN THE WHEEL, THAT'S HOW IT STARTED OUT. A FEW DAYS LATER, THE CAR'S ENGINE WOULD SHUT OFF JUST DRIVING STRAIGHT DOWN THE ROAD. AFTER THE ENGINE SHUTS OFF THE STEERING WHEEL WILL LOCK UP AND NOT MOVE. I WAS LUCKY ENOUGH TO BE ABLE TO PULL OVER AND TURN THE KEY TO OFF POSITION. AFTER TURNING KEY TO OFF POSITION, I TURNED THE CAR BACK ON AND IT DROVE FINE UNTIL I EITHER TURNED A CORNER OR IT JUST SHUT OFF AS I WENT STRAIGHT. AFTER SPEAKING WITH OUR LOCAL FORD DEALER WE WERE TOLD THAT THEY HAVE HAD QUITE A FEW FORD FIVE HUNDRED OWNERS COME IN WITH THE SAME PROBLEM. THIS CAR IS ONLY FOUR YEARS OLD AND 84,000 (PLUS) MILES ON IT. THIS CAR SHOULDN'T BE ACTING LIKE THAT. IT WILL COST $800+ TO GET IT FIXED, IF WHAT THEY DO WILL FIX IT. WITH ALL THOSE OTHER COMPLAINTS COMING INTO THE DEALERSHIP, I WONDER HOW MANY OTHERS' IN THE US ARE HAVING THE SAME PROBLEM. THE ISSUE NEEDS TO BE FIXED. THANKS
Jul 31, 2011
THE AIR CONDITION IN THIS CAR STOPPED WORKING; ONLY HOT AIR WAS BLOWING OUT. AFTER TAKING IT TO A MECHANIC, I WAS TOLD IT WAS DUE TO A LEAKING AIR COMPRESSOR. I WAS TOLD MULTIPLE FORD FIVE HUNDRED'S HAVE BEEN TAKEN IN FOR THE SAME PROBLEM. MY HUSBAND ALSO DRIVES A 2007 FORD FUSION AND IS HAVING THE EXACT SAME ISSUE WITH HIS VEHICLE. I CALLED SEVERAL MECHANIC'S AND DEALERSHIPS TO TRY AND GET A PRICE COMPARISON FOR THIS ISSUE AND ALL OF THEM TOLD ME THE SAME THING - THIS ISSUE HAS BEEN HAPPENING WITH SO MANY 2007 FORD VEHICLES...I THINK THIS DESERVES SOME RESEARCH. THE COMPRESSOR SHOULD NOT GO OUT IN A CAR AT 72,000 MILES.
Jun 01, 2011
STRUCTURE
5 complaints
PAINT IS BUBBLING ON HOOD WHICH RESULT IN TOTAL CORROSION OF ALUMINUM HOOD. HOOD MAY EVENTUALLY RUST THROUGH AND SEPARATE FROM FRAME.
May 16, 2016
THE PAINT IS BUBBLING UP ALL ALONG THE LOWER EDGE OF THE HOODLINE. THERE ARE NO CHIPS. DEALERSHIP LOOKED AT THE HOOD AND EXPLAINED THAT THE HOOD IS MADE FROM ALUMINUM AND CAN CORRODE. THE DEALERSHIP THEN POINTED OUT SEVERAL OTHER AREAS OF CORROSION UNDER THE HOOD THAT ARE NOT VISIBLE FROM THE HOOD TOP. DEALERSHIP SAYS THIS IS NOT COVERED AFTER THE 3YR/36,000 MILE WARRANTY OR THE 5YR/UNLIMITED RUST. TO FIX THE ONE SPOT WAS QUOTED OVER $100. *TR
Feb 17, 2013
THE PAINT IS BUBBLING UP ALL ALONG THE LOWER EDGE OF THE HOODLINE. THERE ARE NO CHIPS VISIBLE, IF YOU TOUCH THE BUBBLE , THE PAINT FLAKES OFF & EXPOSES THE RUST UNDERNEATH THE PAINT. DEALERSHIP SAYS THIS IS NOT COVERED AFTER THE 3YR/36,000 MILE WARRANTY OR THE 5YR/ UNLIMITED RUST THROUGH WARRANTY. WAITING TO GET QUOTE TO RE-PAINT THE HOOD. *TR
Mar 31, 2009
SIX MONTHS AFTER WE PURCHASED OUR NEW FORD 500 FROM A LOCAL DEALER WE HAD MICE IN THE CAR. THEY ATE A HOLE IN THE REAR SEAT AND GOT INTO OUR WINTER SURVIVAL GEAR INCLUDING A DOWN SLEEPING BAG. THE DEALER WAS VERY COOPERATIVE AND TRACKED HOW THE MICE GOT IN. IT WAS THROUGH THE AIR RELEASE VENTS IN THE TRUNK. THE MICE SIMPLY CAME IN THROUGH THE VENTS THAT WERE DESIGNED TO RELEASE AIR WHEN THE DOORS WERE CLOSED. IT WAS A DESIGN FLAW. ALL FORD WOULD HAVE HAD TO DO WAS TO INCLUDE METAL SCREEN OVER THE VENTS. WHEN OUR LOCAL DEALER ASKED FORD TO COVER THE COST OF REPLACING THE SEAT THEY WERE TOLD THAT THE FACTORY DIDN'T COVER MICE. WE LIVE IN A COLD CLIMATE. SOMEONE LIVING IN THE SOUTH OR SOUTHWEST COULD HAVE A LOT NASTIER VISITOR IN THEIR CAR THAN A MOUSE. EVEN MICE CAN CHEW ON WIRES AND TRASH A CAR IN A SHORT TIME. AK
Mar 24, 2007
2007 FORD FIVE HUNDRED CUSTOMER STATES THAT THEY OBSERVED DAMPNESS AND WHAT APPEARED TO BE MOLD BENEATH THE FLOOR MATS ON THE DRIVER'S SIDE, BOTH FRONT AND BACK**NAR**CC THE DEALERSHIP INFORMED THE CONSUMER, THERE WERE LEAKS AROUND THE WINDSHIELD AND THAT THE VEHICLE HAD SAT ON THE LOT FOR 2 TO 3 MONTHS BEFORE IT WAS PURCHASED. *JB
Mar 19, 2007
AIR BAGS
5 complaints
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A TREE. THE VEHICLE CRASHED HEAD FIRST, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUSTAINED BRUISING TO HER THIGH, ARM AND CHEST, AND ALSO EXPERIENCED SHORTNESS OF BREATH. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 94,500.
May 14, 2012
SIDE/FRONT DRIVER IMPACT, GOING APPROXIMATELY 35 MPH, AND NO AIR BAGS DEPLOYED. THE CAR WAS DAMAGED TO THE POINT THAT THE INSURANCE COMPANY TOTALED THE CAR. THIS WAS NOT A MINOR ACCIDENT. *TR
Oct 01, 2009
ON JUNE 25, 2009, OUR CLIENTS WERE DRIVING THEIR FORD 500 4DR. SEDAN WHEN THEY WERE BROADSIDED ON THE DRIVER'S SIDE. THE SIDE AIRBAGS FAILED TO DEPLOY, CAUSING AT LEAST IN SUBSTANTIAL PART, SERIOUS PERSONAL INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALLY DESTROYED IN THE IMPACT. *TR
Aug 20, 2009
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE STICKER ON THE WINDOW STATED THAT THE VEHICLE WAS EQUIPPED WITH SIDE CURTAIN AIR BAGS, HOWEVER, IT WAS NOT. THE DEALER WOULD NOT INSTALL THE AIR BAGS. THE FAILURE MILEAGE WAS 19,600 AND CURRENT MILEAGE WAS 20,000. EQ-10204261-4200. DATE RECEIVED 12/12/07. UPDATED 12/12/07 *TR
Sep 27, 2007
DRIVING A FORD 500, INVOLVED IN A CRASH. CAR WAS HIT BROADSIDE BY ANOTHER DRIVER GOING APPROXIMATELY 45 MPH, CAUSING THE WHEEL TO FOLD IN, THE BACK OF THE FRONT QUARTER PANEL AND DRIVERS SIDE DOOR ARE CRUSHED. DRIVERS SIDE DOOR WILL NOT OPEN. SIDE AIR BAGS DID NOT DEPLOY.
May 24, 2007
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
3 complaints
CAR IS LEAKING FUEL FROM THE GAS TANK AREA, LOOKS LIKE ITS LEAKING FROM THE FILLER NECK. AT TIMES IT LEAKS A CONSIDERABLE AMOUNT. I'M ALSO HAVING SURGING ISSUES. MAINLY AT LOW SPEEDS. THE VEHICLE HAS ALSO SHUT DOWN IN THE MIDDLE OF TRAFFIC. THESE PROBLEMS TRULY CONCERN ME AND I QUESTION THE SAFETY OF THE VEHICLE AND MY CHILDREN AND MYSELF WHILE IN THIS VEHICLE.
Feb 13, 2020
WHILE PULLING INTO A PARKING SPACE AND MY FOOT OFF THE ACCELERATOR, THE CAR WILL SUDDENLY SURGE FORWARD. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE WEATHER IS HOT. WHILE SHOPPING TODAY IN 90+ TEMPERATURES TODAY, THE CAR ACCELERATED ON MORE THAN THREE OCCASIONS AS I PULLED INTO PARKING SPACES. THE CAR HAS ACCELERATED ON AT LEAST TWO OCCASIONS WHEN I HAVE STOPPED FOR PEDESTRIANS. FORTUNATELY, I HAD MY FOOT ON THE BRAKE. TODAY, I CAME VERY CLOSE TO CRASHING THROUGH MY GARAGE CABINETS WHEN THE ENGINE SURGED AS I PULLED INTO THE GARAGE AND WAS INCHING FORWARD TO CLEAR THE GARAGE DOOR. *TR
Jul 23, 2012
I WAS DRIVING THROUGH A PARKING LOT AND WAS PULLING INTO A SPACE TO PARK. I DID NOT HAVE MY FOOT ON THE ACCELERATOR, AS I WAS JUST EASING TO A STOP. THE ENGINE SURGED AND MY CAR LUNGED FORWARD, ALMOST HITTING THE VEHICLE PARKED IN FRONT OF ME. THIS HAS HAPPENED MULTIPLE TIMES SINCE, AT ONE TIME ALMOST HITTING A PEDESTRIAN. I HAVE TO KEEP MY FOOT ON THE BREAK CONSTANTLY AND HOPE I CAN GET THE CAR STOPPED BEFORE SOMEONE OR SOMETHING IS HIT, AND PRAY I DON'T HAVE TO USE THE ACCELERATOR AT THE LOW LEVELS OF SPEED. *TR
Jul 11, 2012
FUEL/PROPULSION SYSTEM
3 complaints
THE CAR SURGES SEVERAL FEET WHEN YOU RELEASE THE BRAKE. IT WILL DO THIS MOVING FORWARD OR WHEN BACKING UP. THE CAR LITERALLY JUMPS A FEW FEET AND YOU MUST APPLY THE BRAKES IMMEDIATELY OR RISK HITTING ANYTHING CLOSE. IT MAKES IT VERY HARD TO PARK AND WORRIES US A LOT WHEN AT STOPLIGHTS WITH PEDESTRIANS CROSSING. THE CAR CAN BE A AT A COMPLETE STOP OR SIMPLY RELEASING THE BRAKE PEDAL IN A TURN , BACKING UP OR GOING STRAIGHT, IT IS VERY SCARY. THE SURGE USUALLY IS MORE OF A JUMP OF 2-4 FEET. THE INTERNET IS CHOCK FULL OF CUSTOMERS WITH THE SAME COMPLAINT.
Jun 27, 2016
AT A STANDSTILL, CAR SEEMS TO WANT TO SURGE FORWARD, HAVE TO BRAKE TO KEEP FROM HITTING OTHER CAR.
Nov 19, 2015
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE PARKED, THE CONTACT SMELLED AN EXTREMELY STRONG FUEL ODOR OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED SPORADICALLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V355000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
May 29, 2015
ENGINE
3 complaints
MY HUSBAND HAD AN ACCIDENT IN A STORE PARKING LOT. HE MISCALCULATED THE LENGTH OF AN NARROW ISLAND THAT HAD A CURBING AROUND IT. HE CUT THE CORNER AND DROVE OVER THE CURB AND DOWN THE OTHER SIDE OF THE OTHER CURB. BESIDES THE REAR FENDER DAMAGE, MORE DAMAGE WAS DISCOVERED AT THE STATE INSPECTION. THE ROLL RESTRICTOR WAS TORN. I WAS TOLD THAT THIS PART KEEPS THE ENGINE FROM "ROLLING" FORWARD OR BACKWARD. IT IS PART OF THE ENGINE MOUNT SYSTEM AND IS A SAFETY ISSUE. IT MUST BE REPLACED OR THE CAR FAILS THE PA STATE INSPECTION. THIS REPAIR AND INSPECTIONS COST ME OVER $500. I BELIEVE THE ROLL RESTRICTOR WAS DAMAGED IN THE SUDDEN IMPACT OF THE CURB. I WOULD LIKE TO TAKE THAT ISSUE TO THE INSURANCE COMPANY BUT I HAVE NO PROOF. HOW COMMON IS THE FAILURE OF THIS PART? IS IT PART OF THE PA STATE INSPECTION REQUIREMENTS? *TR
Aug 30, 2014
ENGINE MOUNTS , ANTI TORQUE MOUNTS , BROKE OR LOOSE. ENGINE SHIFTS A GOOD 12 INCHES TOWARDS FIREWALL. VEHICLE HAS 45000 MILES, AND IS 5 YEARS OLD. *TR
Oct 29, 2013
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE DEALER ADVISED THAT OIL AND FREON WAS LEAKING FROM THE VEHICLE AND THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 140,000.
May 11, 2012
EQUIPMENT
3 complaints
THE A/C AT LOW SPEEDS WAS PUTTING OUT WARM AIR IN 90F TEMPERATURE. THIS WAS CAUSED BY A LEAKING SEAL AND THE COMPRESSOR WAS FAILING. THE FIX WAS $1200 AT A LOCAL DEALER. *JS
Jun 19, 2012
THE AC IS NOT WORKING ON MY FORD 500. IT STARTED THIS SEASON. I HAVE NOT HAD TROUBLE WITH IT PRIOR TO THIS YEAR. I HAVE NOT SEEN A RECALL ON THIS BUT MY SISTER ALSO HAS A 500 AND HERS ISN'T WORKING AS WELL. MANY COMPLAINTS ARE BEING LISTED. I HAVE NOT TAKE IT TO THE DEALERSHIP DUE TO BEING OUT OF WARRANTY AND IT IS TOO EXPENSIVE FOR THE DEALERSHIP TO REPAIR. PLEASE, PLEASE CONSIDER A RECALL ON THIS ISSUE. MANY 500 OWNERS ARE HAVING THE SAME PROBLEM. IT'S ONE THING FOR IT TO HAPPEN TO A SMALL NUMBER, BUT NUMBERS ARE INCREASING WITH THIS ISSUE. *TT
Jul 12, 2011
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE EXPERIENCED A FLAT TIRE AND THE CONTACT ATTEMPTED TO REPLACE IT WITH THE MECHANICAL JACK THAT CAME EQUIPPED WITH THE VEHICLE. ONCE THE VEHICLE WAS LIFTED FROM THE GROUND, THE JACK AND TOOTH GEAR FAILED. THE VEHICLE DROPPED TO THE GROUND, BUT WAS NOT DAMAGED. THE DEALER IS REPLACING THE JACK, BUT THE CONTACT BELIEVES THAT ALL OF THE JACKS MAY BE DEFECTIVE. THE CURRENT AND FAILURE MILEAGES WERE 7,000.
Mar 30, 2009
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
3 complaints
AT A STOPLIGHT WITH THE BRAKE ON THE ENGINE REVVED UP AND THE CAR JUMPED FORWARD ABOUT 20 FEET BEFORE I COULD STOP IT. AT THE NEXT LIGHT THE SAME THING HAPPENED. AT MY FINAL DESTINATION APPROXIMATELY 2 MILES AWAY MY SON (WHO WAS WITH ME THE WHOLE TIME = I WAS TAKING HIM BACK TO COLLEGE) TOLD ME TO LET THE CAR RUN TO SEE IF IT WOULD DO IT AGAIN. WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE (HARD) IT REVVED UP 2 MORE TIMES IN LESS THAN 2 MINUTES TO AT LEAST 1500 RPM AND WAS VERY DIFFICULT TO HOLD BACK. I TOOK IT IN TO THE DEALER THE NEXT DAY AND THEY REPLACED THE THROTTLE BODY AT A COST OF $800. AFTER CALLING FORD AND REPORTING THE SITUATION THEY REFUSED TO DOCUMENT THIS OR MAKE A CASE NUMBER UNTIL I TOLD THEM I KNEW THERE WAS A TECHNICAL BULLETIN ON THIS ACCORDING TO THE DEALER. THEY GAVE ME A CASE NUMBER [XXX] BUT WERE RUDE TO ME AND COULD NOT ANSWER IF THE REPLACEMENT PART ADDRESSED THE ISSUE AND HAS BEEN FIXED. I DO NOT KNOW IF IT WILL HAPPEN IN THE NEXT MILE, NEXT 100,000 MILES, OR NEVER AGAIN IF THEY WILL NOT SAY IF REPLACEMENT PARTS HAVE CORRECTED A PROBLEM. IF A CAR OR PEDESTRIAN WERE IN FRONT OF ME WHEN THIS HAPPENED I WOULD HAVE HAD AN ACCIDENT WITHOUT DOUBT. THIS CAR HAS A SAFETY PROBLEM AND THE INCIDENT HAPPENED ON NOV. 27, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 14, 2011
THIS CAR HAS LUNGED FORWARD AND BACKWARD ALMOST CAUSING SEVERAL ACCIDENTS. DEALERSHIP SAY THEY DON'T KNOW WHAT IS CAUSING IT. WARRANTY IS WORTHLESS. AIR CONDITIONER WENT OUT WHEN TEMP'S WERE OVER 105 DEGREES. OVER $1000 TO REPAIR. *TR
Sep 25, 2011
I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR
Oct 04, 2010
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE RECEIVED REPAIRS FOR AN INTERMITTENT LOSS OF COMMUNICATION BETWEEN THE TRANS CONTROL AND THE ONBOARD COMPUTER. AFTER REPAIRS, THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY ACCELERATE SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE DEALER THEN UPDATED THE PCM AND MADE NO FURTHER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,226, AND THE CURRENT MILEAGE WAS 43,623.
Aug 04, 2011
2007 FORD 500 CAR SURGES IN DRIVE AND REVERSE. WHEN BACKING OUT OF PARKING PLACES CAR MOTOR RACES AND CAR SURGES 3 TO 4 FEET. SO FAR WE HAVE NOT HIT ANYONE. *TR
May 23, 2011
CAR: 2007 FORD 500 LIMITED. MOVING SHIFT LEVER FROM PARK TO REVERSE OR TO DRIVE, AFTER ABOUT 1 SECOND THE CAR "LURCHES" FORWARD OR BACKWARD. I KEEP THE BRAKE LOCKED DOWN WHEN CHANGING GEARS FOR SEVERAL SECONDS UNTIL I'M SURE IT WON'T JUMP.THIS IS DANGEROUS. WHEN THIS FIRST STARTED HAPPENING, I ALMOST RAN OVER SOMEONE IN A PARKING LOT AS I WANTED TO BACK OUT OF A PARKING SPOT. I TOOK THIS IN FOR SERVICE AND MENTIONED IT TO THE SERVICE MANAGER. AS HE DROVE THE CAR AROUND TO THE BACK, HE SAID HE NOTICED IT TOO AND ASKED THE TRANSMISSION MAN TO LOOK IT OVER. SINCE I WAS HAVING THE TRANSMISSION OIL CHANGED, HE THOUGHT IT MIGHT BE RELATED TO OLD FLUID. (CAR HAD ABOUT 70K MILES AT THE TIME). ITS ABOUT 5K MILES SINCE THE SERVICE AND THE CARIS AS BAD OR WORSE THAN IT HAS EVER BEEN. I BELIEVE THE PROBLEM IS RELATED TO THE COMPUTER GETTING A WRONG SIGNAL FROM ONE OF THE THROTTLE SENSORS AND CAUSING THE ENGINE TO SURGE. DEALER SAID HE HAD NOT SEEN THE PROBLEM BEFORE AND DIDN'T KNOW WHAT TO DO. THE PROBLEM IS STILL OCCURRING BUT SINCE ONLY MY WIFE AND I DRIVE THE CAR, WE ARE COMPENSATING BY HOLDING THE BRAKE FOR SEVERAL SECONDS AFTER MOVING THE SHIFT LEVER. I HOPE YOU CAN IDENTIFY THE PROBLEM AND LET ME KNOW OR HAVE FORD PUT OUT A SAFETY RECALL AND A FIX FOR THE PROBLEM. THANKS *TR
Sep 15, 2010
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
VEHICLE SURGES WHEN YOU LET OFF THE BRAKE. THIS STARTED SHORTLY AFTER WE PURCHASED THE CAR A COUPLE YEARS AGO. THEY EITHER SERVICED OR REPLACED THE THROTTLE BODY AND THAT WORKED FOR ABOUT 6 MONTHS OR SO. NOW THE CAR SHAKES REALLY BAD ANYTIME WE HAVE TO STOP AND HAVE TO KEEP FOOT ON THE BRAKE REALLY HARD, SOMETIMES THE CAR DIES DURING THIS TOO AS WELL AS GOING FROM REVERSE TO DRIVE. AS SOON AS YOU LET OFF THE BRAKE THE CAR ACCELERATES, CAN MAKE IT UP TO ALMOST 40 MPH WITHOUT EVEN TOUCHING THE GAS. IT RUNS HORRIBLY IN THE HEAT TOO. ANY TEMP OVER 70 IT JERKS INTO 2 OR 3RD GEAR HARD WHEN STOPPING AND GOING.
Jun 07, 2019
THE VEHICLE HAS UNINTENDED ACCELERATION ISSUES. THERE WAS AN INVESTIGATION BY THE NHSTA BUT NOTHING CAME OF IT. THE CAR STILL ACCELERATES ON ITS OWN WHEN I PULL INTO PARKING SPACES OR LEAVING PARKING SPACES. I HAVE TO KEEP MY FOOT ON OR BY THE BRAKE PEDAL AS TO NOT HIT OTHER CARS OR PEOPLE. HAVING THE AIR CONDITIONING ON SEEMS TO WORSEN THIS PROBLEM SUBSTANTIALLY. IT IS COMPLETELY RANDOM AND I KNOW I'M NOT THE ONLY PERSON THAT HAS EXPERIENCED THIS ISSUE. PLEASE REOPEN YOUR INVESTIGATION AND MAKE SURE YOU HAVE BOTH THE AC ON AND OFF. IT'S MAINLY WHEN IT IS ON, BUT STILL COMPLETELY RANDOM. I DON'T KNOW HOW PEOPLE AND PROPERTY HAVEN'T BEEN INJURED OR DAMAGED AS A DIRECT RESULT OF THIS WELL KNOWN ISSUE.
Aug 02, 2015
STEERING
2 complaints
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BEGAN PULLING TO THE RIGHT ACCOMPANIED BY AN ABNORMAL CLUNKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. APPROXIMATELY 28,000 MILES AFTER THE RACK AND PINION WAS REPLACED, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,100.
Jan 08, 2014
POWER STEERING IS HARD TO TURN MOST OF THE TIME, AND SOMETIMES IT'S EASY. IT KEEPS GOING IN AND OUT. IT'S A 2007 FORD FIVE HUNDRED. *TR
Apr 26, 2011
VEHICLE SPEED CONTROL,ENGINE
2 complaints
I PUT MY CAR IN REVERSE TO BACK INTO A PARKING SPACE AND THE CAR ENGINE ACCELERATE AS IF IT I WAS ON THE GAS PEDAL GOING 50, EXCEPT I WAS ON THE BRAKE. IF I AM SITTING AT A RED LIGHT THE CAR ENGINE ACCELERATE I NOTICED THAT THE RPM NEEDLE WILL GO UP TO 3 SOMETIME 4 IF I AM NOT CAREFUL TO KEEP CONTROL OF THE CAR IT WILL TAKE OFF SO I HAVE TO BE CAREFUL TO KEEP MY FOOT ON THE BRAKES. *TR
Oct 29, 2012
VEHICLE LURCHES OR JUMPS WHEN SHIFTED INTO GEAR. THE BRAKES NEED TO BE HELD DOWN FIRMLY OTHERWISE THE CAR HAS A CHANCE TO SMASH INTO ANYTHING THAT MAY BE IN FRONT OR BEHIND YOU WHEN SHIFTING INTO DRIVE OR REVERSE. HAVE COME CLOSE TO HITTING PEDESTRIANS AND STOPPED VEHICLES AT STOP SIGNS AND TRAFFIC LIGHTS. THIS CONDITION SEEMS TO BE GETTING WORSE AND FORD DOESN'T SEEM TO BE DOING ANYTHING ABOUT IT. HAVE SEEN NUMEROUS COMPLAINTS ON LINE SAYING THE SAME THING. SHOULD SOMEONE BE KILLED OR AN ACCIDENT OCCUR BEFORE THIS PROBLEM IS ADDRESSED? I HOPE NOT. *TR
Sep 14, 2012
FUEL SYSTEM, GASOLINE,POWER TRAIN
2 complaints
WAS STOPPED AT A DRIVE-THRU WINDOW AND WHEN I WENT TO PULL UP TO RECEIVE MY FOOD, THE CAR LURCHED AHEAD OF THE WINDOW. I PUT THE CAR IN REVERSE TO PICK UP MY FOOD AND IT LURCHED SO FAST BACKWARD THAT I HAD NO CONTROL OF IT, EVEN WITH MY FOOT ON THE BRAKE. THIS CAUSED A CRASH INTO THE FRONT OF ANOTHER CAR. I HAVE NEVER HAD AN ACCIDENT AND I AM A CAREFUL DRIVER. I RECEIVED A MOVING VIOLATION AND THERE WAS DAMAGE DONE TO BOTH CARS. ENOUGH DAMAGE THAT OUR INSURANCE COMPANY IS INVOLVED. FORD SHOULD DO SOMETHING ABOUT THESE LURCH PROBLEMS BEFORE SOMEONE IS KILLED. THANK GOODNESS NO ONE WAS IN FRONT OF ME OR THEY WOULD HAVE BEEN KILLED, PLEASE, FORD, DO SOMETHING ABOUT THESE FORDS THAT HAVE THIS PROBLEM. *TR
Dec 16, 2011
CAR WAS JERKING ON ACCELERATION, WAS TOLD THERE WERE NO CODES EVEN THOUGH THE LIGHT WAS FLASHING IT IS STILL DOING IT ONLY WORSE THE LIGHT IS ON SOLID NOW AND THE CAR IS NOW OUT OF WARRANTY. IT WOULD ALSO JERK WHEN TAKEN OUT OF PARK OR WHEN IN TRAFFIC SITTING IDLE, ONCE I THOUGHT I WAS REAR ENDED. I TOOK IT TO THE MECHANICS AND THEY TOLD ME THIS IS 'NORMAL' BEHAVIOR AND THERE WAS NOTHING WRONG WITH THE CAR. IT WILL NOT EVEN STAY RUNNING NOW WHEN WARM AND IT DIES. *TR
Jun 04, 2011
SEAT BELTS
2 complaints
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THE FRONT PASSENGER SIDE SEAT BELT OPENED ON ITS OWN FROM TIME TO TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THEY COULD NOT FIGURE OUT WHY THE SEAT BELT MALFUNCTIONED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 61,000.
Jun 15, 2011
2007 FORD 500 BOTH FRONT SEAT BELTS HAVE FAILED, ONE JUST NOW AND ONE ABOUT A YEAR AGO. THEY MAKE A NICE CLICK WHEN YOU ENGAGE THEM, BUT SOMETIMES WILL JUST LET GO LATER LIKE THEY WERE NOT ENGAGED AT ALL. FORD REPLACED THE ONE A YEAR AGO, AND I'M MAKING AN APPOINTMENT TO GET THIS ONE FIXED. ENGAGED OR NOT, THE SOUND OF THE CLICK IS THE SAME EITHER WAY. *TR
Jun 01, 2010
SUSPENSION
2 complaints
I WORK FOR A CHEVY DEALER AND THEY DIAGNOSED MY 2007 FORD FIVE HUNDRED WITH A BAD RIGHT FRONT LOWER BALL JOINT. MY CAR ONLY HAS 56,000 MILES. I HAVE HAD TROUBLE WITH TIRES, ALIGNMENT AND CHECKING ONLINE I SEE OTHER PEOPLE COMPLAINING ABOUT BAD BALL JOINTS ON THEIR 500'S. *TR
May 17, 2011
CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. IT HAS A SUSPENSION PROBLEM I AM CONCERNED FOR OUR SAFETY. *TR
Oct 18, 2010
TIRES
2 complaints
2007 FORD FIVE HUNDRED TIRES ARE CRACKING, LOCAL TIRE DEALER SAYS IT SHOULDN'T BE A PROBLEM....SAFETY IS NOT THEIR FIRST CONCERN I GUESS. HE SAYS THE PIRELLI P6 TIRES THAT ARE OEM ONLY HAVE 50,000 MILE RATING TO THEM, I HAVE 37,000 MILES AND THEY ARE ROTTING. TIRES KEEP GOING LOW. *TR
Aug 06, 2009
I HAVE A 2007 FORD FIVE HUNDRED WITH CONTINENTAL P215-60R17 TIRES. ON DEC 14, 2007, AFTER MY TIRES HAD BEEN ROTATED AT TOWN EAST FORD IN MESQUITE TEXAS, I NOTICED A LARGE BUBBLE IN THE RIGHT FRONT TIRE ALONG THE SEAM OF THE TIRE. SAID TIRE ID# DOT CODE A3KT 3MT 3906.THE TIRES HAD APPROX 21,250 MILES AT THE TIME. THEY HAVE BEEN ROTATED AT LEAST 4 TIMES SINCE I PURCHASED THE CAR AND I CAN SHOW THAT THE TIRE INFLATION IS CHECKED REGULARLY WHEN I GET THE OIL CHANGED. TOWN EAST FORD TOLD ME THE TIRE WAS NOT COVERED UNDER WARRANTY AS IT WAS CONSIDERED ROAD HAZARD. ORIGINALLY I WAS TOLD IT WAS DUE TO POTHOLES, THEN LATER THAT IT WAS DUE TO A NAIL THAT CAUSED LOW TIRE PRESSURE. I WAS NEVER INFORMED OF A NAIL, NOR DID THEY SHOW ME THE DAMAGE. I CONTEND THE TIRE IS FAULTY; I HAD TO REPLACE THE TIRE AT MY OWN COST. I AM CURRENTLY SENDING CORRESPONDENCE TO TOWN EAST FORD, CONTINENTAL TIRE, NHTSA, AND FORD MOTOR COMPANY. *TR
Dec 30, 2007
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER DRIVING HALF-HOUR IN HIGH-WAY SOUTHWARD ON I-45 IN THE MORNING. THE CAR CANNOT BE ACCELERATE AT AROUND 40MPH WHEN I RAMP UP TO 288, AND THE AUTO-LOCK LIGHT TURNED RED. SECONDS LATER, IT RECOVERED BACK. 2 MINUTES LATER, IT HAPPENED AGAIN . AND AGAIN . SO I PARKED IT . ~8-HOURS LATER, I STARTED IT AND THE AUTO-LOCK LIGHT RED AGAIN. SECONDS LATER, THE ENGINE STOPPED WHEN I BACK THE CAR. I STEPPED ON GAS-PEDAL WHEN I TRIED 3RD TIME, AND THE CAR MOVED AND THE AUTO-LOCK LIGHT KEPT RED. 10-MINUTS LATER, WHEN I DRIVE ON 288-SOUTH AT ~60MPH, BOTH OF THE REPAIR LIGHT AND ENGINE LIGHT TURNED YELLOW AND THE AUTO-LOCK LIGHT OFF, SECONDS LATER, THE REPAIR LIGHT OFF. THE ENGINE LIGHT KEPT ON. SO I GET DOWN THE HIGHWAY, CANNOT ACCELERATE CAR WITH GAS-PEDAL ON AND CANNOT TURN STERRING WHEEL, THE CAR SLOW DOWN AND STOPPED BY ITSELF. 5-MINUTES LATER, I STARTED IT AGAIN WITH ENGINE LIGHT ON WITH YELLOW, THE CAR MOVED AND 10 MINUTES LATER, I PARKED IT HOME.
Feb 12, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I HAD THIS CAR REPAIRED TWICE AT A PROFESSIONAL MECHANIC SHOP THAT COST ME THOUSANDS OF DOLLARS. EVERY TIME, THE CAR COMES TO STOP OR DIES ON ME. I REPLACED THE FUEL FILTER ONE TIME THAT IS UNDERNEATH THE CAR. NOW THE CAR IS SITTING IN MY GARAGE BECAUSE OF THE FUEL PUMP NOT FUNCTIONING AND DOES NOT MAKE THAT SOUND ANYMORE WHEN YOU TURN THE KEY ON.
Jul 09, 2020
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I DON'T KNOW IF THIS BELONGS IN ENGINE OR FUEL/PROPULSION SYSTEM. THERE WAS NO MENTION OF 'GAS PEDDLE' IN EITHER. THE DATE OF 07/17/2013 IS APPROXIMATE. IT MAY HAVE BEEN BETWEEN 2013 - 2015. I AM NOT SURE OF THE EXACT DATES. IT WAS WHEN I WAS GOING TO A PAIN SPECIALIST IN BUFFALO AFTER MY REAR-END ACCIDENT IN MY PREVIOUS CAR IN JULY 2012. LOCATION - I-190 & NY-198 BUFFALO, NY 14207 42.930405, -78.899552 MERGE RAMP FROM THE NY-198 TO THE I-190 NORTH. 2007 FORD FIVE HUNDRED THE PROBLEM: THE GAS PEDDLE STUCK WHEN I HAD TO DO A FAST ACCELERATION / I FLOORED IT. I HAD TO PUT THE CAR IN NEUTRAL AND PRESS THE GAS PEDDLE A COUPLE TIMES TO GET IT UNSTUCK. I HAD IT IN TO THE FORD DEALER WHERE I BOUGHT IT AND THEY FIXED OR CLEANED SOMETHING. THE FORD DEALER SAID THAT IT WOULD COST ABOUT $400.00 TO REPLACE THE COMPONENT IF THIS DIDN'T WORK. IT HAPPENED AGAIN WHEN I DID ANOTHER FAST ACCELERATION. I WAS ABLE AGAIN TO GET IT UNSTUCK. I HAVE NOT HAD THE OCCASION TO DO A FAST ACCELERATION SINCE. I DON'T RUN IT FAST IF I CAN HELP IT.
Jan 20, 2020
EXTERIOR LIGHTING
1 complaint
DRIVER SIDE HEADLIGHT SOCKET BURNS OUT THE BULB. THE BULB HAS BEEN REPLACED THREE TIMES IN THE PAST THREE MONTHS. THE ENTIRE LIGHT SOCKET UNIT NEEDS TO BE REPLACED. THE SERVICE TECH INFORMED ME THAT WAS A PROBLEM WITH THIS MODEL VEHICLE.
Oct 11, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
CAR IN THE MORNINGS IS ACCELERATED AND WHEN PLACED IN REVERSE IT MOVES BY ITSELF VERY ACCELERATED AND ITS PARKED ON A FLAT SURFACE WITH NO SLOPES. TRANSMISSION FEELS AS IF RUNNING FORCEFULLY BUT CHANGES GEARS I GUESS FINE JUST GOT THE CAR AND HAS LOW MILES AT 27000 MILES. AND DOES IT EVERYDAY.
Jan 26, 2016
WHEELS
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO LOCATE THE ORIGIN OF THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Dec 09, 2015
VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE PASSENGER SIDE MIRROR CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Nov 18, 2015
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY THROTTLE BODY WENT COMPLETELY OUT AT 99481 MILES. I PAID APPROX. $800 FOR THE REPAIR/REPLACEMENT. FORD MOTOR COMPANY REIMBURSED FOR THE SERVICE ON 12/11/2012 AFTER SO MANY COMPLAINTS HAD BEEN MADE ABOUT THE THROTTLE BODY IN THIS MODEL THAT THEY WERE PAYING FOR PREVIOUS SERVICES FOR ANY REPAIRS/REPLACEMENTS MADE FOR THIS PART. I BELIEVE THE REPLACEMENT PART USED WAS ALSO DEFECTIVE, AND MADE MENTION OF MY CONCERN TO MY FORD DEALERSHIP AT THE TIME. THEY AGREED THAT THERE WAS NO GUARANTEE THAT I DID NOT RECEIVE A DEFECTIVE REPLACEMENT PART AS THE NEW PART THEY WERE USING A YEAR LATER WAS DIFFERENT. I HAVE HAD MY REPLACEMENT THROTTLE BODY CLEANED AND RE-PROGRAMMED SEVERAL TIMES (AT LEAST TWICE A YEAR SINCE THE REPLACEMENT). FORD MOTOR COMPANY WILL DO NOTHING NOW THAT I HAVE BEEN TOLD I NEED A NEW THROTTLE BODY WHICH IS ABOUT AN $800 REPAIR. FORD MOTOR COMPANY NEEDS TO DO SOMETHING TO MAKE THOSE OF US, WHO RECEIVED A FAULTY OR DEFECTIVE REPLACEMENT PART, US WHOLE. I HOPE THAT OTHERS WILL MAKE IT KNOWN IF THEY HAVE HAD A DEFECTIVE REPLACEMENT THROTTLE BODY. *TR
May 07, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
THE CAR WILL SURGE WHEN YOU PUT IT IN GEAR. DOES IT IN DRIVE AND REVERSE. I HAVE TO KEEP MY FOOT ON THE BRAKE UNTIL I AM AWAY FROM A CAR OR BUILDING AS IT WILL JUMP INTO THEM. I NEVER KNOW WHEN ITS GOING TO DO IT. I ESTIMATED WHEN IT STARTED AND IS STILL DOING IT. *TR
Nov 06, 2014
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING DOWN THE STREET AT MIDNIGHT THE CAR WARNING LIGHTS STARTED TO COME ON (ABS, BATTERY, TRACTION CONTROL, AND FINALLY THE FACTORY STEREO/GPS UNIT) ONE BY ONE. THEN FOLLOWED BY THE DASHBOARD ILLUMINATION GOING OUT WHICH MEANS I NOW HAD NO TAILLIGHTS. THEN FINALLY LOST ALL ACCELERATION AND THE CAR JUST STOPPED. LUCKILY, I WAS ABLE TO ILLEGALLY PARK THE CAR BLOCKING A DRIVEWAY AND FIRE HYDRANT. HAD I BEEN ON THE HIGHWAY I MAY HAVE HAD A COMPLETELY DIFFERENT ENDING. A WEEK AFTER THE MECHANIC REPLACED THE ALTERNATOR THE ELECTRICAL SYSTEM SHUT DOWN AGAIN ONLY I GOT NO LIGHTS ON, IT JUST DIED. AFTER HAVING THE CAR FOR A WEEK MY MECHANIC REPLACED A FAULTY GROUND AND THE BATTERY. THE CAR STILL DOESN'T WORK PROPERLY. HE HAS NO IDEA WHY. *TR
Oct 04, 2014
STEERING,TIRES,WHEELS
1 complaint
I RECENTLY RAN INTO A MAJOR ISSUE WITH MY 2007 FORD FIVE HUNDRED WHICH REALLY SCARED ME. I WAS ROTATING THE TIRES ON THE CAR AND WHEN I WAS REMOVING THE WHEEL FROM THE DRIVERS SIDE OF THE CAR I NOTICED THAT THE WHEEL WOBBLED BACK AND FORTH. AT FIRST I THOUGHT THIS WAS JUST A BAD BALL JOINT AND PURCHASED A NEW ONE TO REPLACE IT. WHEN I STARTED TO REMOVE THE FACTORY INSTALLED BALL JOINT I NOTICED THAT THE NUT THAT HOLDS THE BALL JOINT TO THE LOWER CONNECTION JOINT WAS ON THE VERGE OF COMING OFF. I FIND THIS VERY DISTURBING AS I LIVE IN A VERY MOUNTAINOUS STATE WITH MANY CURVY ROADS AND STEEP DROP OFFS. HAD THIS NUT FINISHED COMING OFF WHILE ON ONE OF THESE ROADS I MAY NOT BE WRITING THIS LETTER. I WILL ALSO CONTACT NAFTA ABOUT THIS SITUATION AS IT MAY BE OCCURRING ON MORE VEHICLES THAN JUST MINE. I WOULD ALSO LIKE TO BE REIMBURSED FOR THE PART I HAD INSTALLED AS IT IN ITSELF WAS NOT DEFECTIVE. I HAVE BOUGHT MANY FORD VEHICLES AND WILL PROBABLY CONTINUE TO AS I THINK OVERALL FORD MAKES A HIGH QUALITY CAR. I HAVE SINCE CHECKED THE OTHER SIDE AND FOUND NO PROBLEMS ON THE PASSENGER SIDE OF THE VEHICLE. THANKS FOR LOOKING INTO THIS MATTER AND I HOPE TO HEAR FROM YOU SOON! *TR
Sep 06, 2014
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE SIDE MIRROR ON THE FRONT PASSENGER SIDE DOOR CAUGHT FIRE. THE DEALER STATED THAT THERE WAS A SHORT IN THE WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,172.
Jul 14, 2014
STRUCTURE,EQUIPMENT,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK ON THE PASSENGER'S SIDE OF THE VEHICLE. THE SOURCE OF THE LEAK WAS UNKNOWN. THE CONTACT HAD THE VEHICLE REPAIRED IN 2007 FOR THE SAME FAILURE WHERE THE DEALER DIAGNOSED AN IMPROPER WELDING HOWEVER, THE ISSUE RECENTLY RECURRED. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE CONTACT ALSO STATED THAT THE BRAKES, AIR CONDITIONER AND MOTOR MOUNTS HAD ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.
Mar 24, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
WRENCH INDICATOR LIGHT CAME ON AND CAR BEGAN TO SPOTTER AND SURGE. THE NEXT DAY I TOOK IT TO THE FORD DEALERSHIP AND THE WRENCH LIGHT AND CHECK ENGINE CAME ON. CAR STALLED OUT 2 TIMES ON THE WAY TO THE DEALER. DEALER WANTS $950 TO REPLACE THROTTLE BODY. *TR
Nov 26, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE VEHICLE SURGES/LUNGES FORWARD/BACKWARD WHEN GOING FROM PARK TO REVERSE/DRIVE WITHOUT ANY GAS BEING APPLIED. WHEN BRAKE IS APPLIED THE VEHICLE STILL DOESN'T STOP AND I HAVE NO CONTROL OF THE CAR WHEN IT HAPPENS. THE CAR MAINLY DOES IT WHEN THE AIR CONDITION IS ON, BUT WILL DO IT OTHER TIMES AS WELL. THE CAR HAS SHUT OFF TWICE WHILE DRIVING WITH THE WRENCH LIGHT APPEARING ON THE INSTRUMENT CLUSTER. WHEN I TRIED TO RESTART THE CAR IT SHUT OFF AGAIN. WHEN I TURNED THE AIR CONDITIONING OFF THE CAR STOPPED SHUTTING OFF. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED BY FORD, BEFORE SOMEONE GETS SERIOUSLY HURT. I'M HAVING TO PAY OUT $800 FOR A PART THAT HAS BEEN REPORTED BY THOUSANDS OF OTHER FORD OWNERS. FORD NEEDS TO RECALL THIS PART. *TR
Sep 20, 2012
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
SINCE MY VEHICLE WAS NEW I HAVE COMPLAINED TO THE DEALERSHIP, AND ONLINE, THAT THE OPTIONAL BRAKE AND ACCELERATOR PEDAL HEIGHT ADJUSTMENT ROCKER SWITCH IS WIRED IMPROPERLY. THAT IS, WIRED IN REVERSE. THE MOUNTED SWITCH CLEARLY DEPICTS A FOOT OVER A PEDAL IN THE CENTER WITH AN ARROW POINTING 'UP' AT THE TOP OF THE SWITCH AND AN ARROW POINTING 'DOWN' AT THE BOTTOM OF THE SWITCH. THIS CONTROLS THE HEIGHT ADJUSTMENT OF BOTH PEDALS FROM THE FLOOR AND IS DESIGNED TO PLACE THE PEDALS WITHIN REACH OF THE OPERATOR. ON SEVERAL OCCASIONS MEMBERS OF MY FAMILY HAVE DEPRESSED THIS SWITCH WHILE IN MOTION PUSHING THE TOP PORTION OF THE ROCKER SWITCH ASSUMING THE PEDALS WOULD RISE 'UP' AS INDICATED BY THE ARROWS ON THE SWITCH. WRONG!! PRESSING THE SWITCH IN THE UPWARD POSITION 'LOWERS' THE PEDALS TO THE FLOOR, WHILE PRESSING THE LOWER PORTION OF THE SWITCH, WITH THE ARROW POINTING 'DOWN', ACTUALLY RAISES THE PEDALS UP, CLOSER TO THE OPERATOR. AFTER PRESSING THE SWITCH SEVERAL TIMES IN THE UP POSITION AND BELIEVING THE PEDALS WERE AT THEIR MAXIMUM HEIGHT, SEVERAL OF THE DRIVERS IN THE HOUSE WHOM HAVE SHORT LEGS, WERE IMMEDIATELY PANICKED AND DESPERATELY BEGAN TRYING TO COMPENSATE BY READJUSTING THE SEAT TO BE WITHIN REACH OF THE BRAKE! A SCARY AND DANGEROUS CONDITION WHILE THE VEHICLE IS IN MOTION! IF FORD REFUSES TO SIMPLY REVERSE THE OPERATION OF THE SWITCH, MAYBE A SAFETY INTERLOCK COULD BE DEVISED TO PREVENT OPERATION WHILE THE VEHICLE IS IN GEAR. *TR
Jul 01, 2012
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY 2007 FORD FIVE HUNDRED SEL FWD WITH THE 3.0 V-6 (81,421 MILES) AND 6 SPEED AUTOMATIC TRANSMISSION WILL INTERMITTENTLY SURGE FORWARD OR BACKWARDS WITHOUT GAS PEDAL APPLICATION WHEN IDLING IN GEAR. IT IS AS IF I FLOORED IN A JACKRABBIT START. IT DOES NOT DO THIS EVERY TIME THAT THE CAR GOES TO IDLE IN DRIVE OR REVERSE (FOR EXAMPLE, IF I AM IN TRAFFIC AT A STOPLIGHT) BUT IT WILL DO THIS AT LEAST ONCE EVERY TIME I DRIVE. I HAVE HAD TO KEEP MY RIGHT FOOT FIRMLY ON THE BRAKE PEDAL WHILE BACKING OR IN A PARKING LOT TO KEEP THE CAR FROM HITTING PEDESTRIANS, OTHER CARS, SIGN POLES IN PARKING LOTS AND MY CARPORT'S WALL. IT WILL SUDDENLY REV UP WHEN IN EITHER DRIVE OR REVERSE WITHOUT MY FOOT ON THE GAS PEDAL AND TRY TO MOVE IN AN UNCONTROLLED MANNER. IT MAY ONLY DO IT ONCE OR IT MAY DO IT THREE OR FOUR TIMES IN JUST AS MANY SECONDS. I WAS UNAWARE OF THIS PROBLEM AND NEARLY HIT ANOTHER CAR THE FIRST TIME THIS HAPPENED. THERE WAS NO WARNING. NO CHECK ENGINE LIGHT ACTIVATED. MY CAR IS EQUIPPED WITH A TACHOMETER, I HAVE SEEN IT JUMP AS HIGH AS 2000 RPM FROM A 750 RPM IDLE AND THEN FALL RIGHT BACK TO 750. THE FACT THAT I HAVE NOT HIT ANYONE YET IS PROOF THAT THIS IS NOT A PEDAL MISAPPLICATION ERROR, BUT MY CONCERN IS THAT AN INEXPERIENCED DRIVER OR SOMEONE WHO IS UNAWARE OF THIS DEFECT WILL BE SURPRISED BY IT AND KILL OR INJURE THEMSELVES OR SOMEONE ELSE. THIS IS THE FIRST TIME I HAVE EVER OWNED A VEHICLE WITH SUCH A PROBLEM I TOOK MY CAR TO MY LOCAL FORD DEALER AND WAS TOLD THAT THE PROBLEM IS A DEFECTIVE THROTTLE BODY WHICH IS BEING REPLACED TOMORROW. I RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND REPORTS THAT THE REPLACEMENT PART IS NO BETTER THAN THE ORIGINAL. THE FACT THAT A DEFECTIVE PART CAN CAUSE A VEHICLE TO ACT IN SUCH A DANGEROUS MANNER IS SYMPTOMATIC OF A FACTORY DEFECT AND SHOULD BE ACTED UPON BY THE NHTSA AS SOON AS POSSIBLE. *TR
Jun 13, 2012
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
FOR SEVERAL MONTHS CAR HAS BEEN LUNGING FORWARD WITHOUT MY FOOT ON THE GAS. A COUPLE WEEKS AGO WHILE PULLING INTO MY DRIVING WAY IT LUNGED AND THE CAR RAN INTO MY CONCRETE STEPS CAUSING 3,500 WORTH OF DAMAGE. THIS IS VERY DANGEROUS AND COULD HAVE BEEN ONE OF MY DAUGHTERS. I REALLY HOPE YOU TAKE THIS SERIOUSLY BECAUSE ONCE LIVES ARE LOST YOU CAN'T GET THEM BACK. I JUST WANT FORD TO FESS UP AND TO TAKE RESPONSIBILITY FOR THIS PROBLEM, SO I MAY GET IT FIXED AND NOT KILL OR INJURE ANYONE. *TR
May 28, 2012
TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT THERE WERE NO FAILURE CODES GENERATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER FOR DIAGNOSTICS BUT THE DEALER WAS NEVER ABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR POSSIBLE REPAIRS AND ANSWERS TO ANY FURTHER QUESTIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,030. UPDATED11/29/11 *BF UPDATED 12/12/11
Nov 10, 2011
STEERING,SUSPENSION,WHEELS
1 complaint
MY FORD BEGAN ACTING STRANGELY WHEN TURNING, AND WOULD HYDROPLANE BADLY WHEN RAINING. I TOOK IT TO MY INDEPENDENT GARAGE AND THEY FOUND THAT THE LEFT LOWER BALL JOINT RETAINING NUT HAD WORKED LOOSE. THAT CAUSED THE LEFT FRONT WHEEL TO MOVE IN TOWARD THE BALL JOINT AND THE JOINT OR NUT TORE THE TIRE DOWN TO THE STEEL BELT. THE SERVICE MANAGER INDICATED THAT IT APPEARED THAT THE NUT WAS NOT TORQUED CORRECTLY AT THE FACTORY. OF COURSE, I HAD TO HAVE THE BALL JOINT REPLACED AND TWO NEW TIRES. I DID NOTIFY FORD MOTOR CO. *TR
Nov 07, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
FORD FIVE HUNDRED STARTED LURCHING OR LUNGING WHEN PLACED IN GEAR. FROM A PARKED POSITION.. THE CAR LURCHED BACK INTO THE WALL OF THE CARPORT CRUSHING THE BACK BUMPER. ON ANOTHER OCCASION THE CAR LURCHED WHEN THE DOOR WAS OPEN AND KNOCKED INTO THE CARPORT POST. VERY DANGEROUS. *TR
Oct 22, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
IN NOVEMBER OF 2010 MY 2007 FORD 500 BEGAN TO "LEAP" FOWARD OR BACKWARD AFTER SHIFTING FROM PARK TO REVERSE OR DRIVE. THIS ACTION HAS CONTINUED FOR THE FOLLOWING MONTHS. IT SEEMS TO BE HAPPENING MORE AND MORE OFTEN. IN MAY OF 2011 IT "LUNGED" WHEN I WAS BACKING OUT OF MY DRIVEWAY CAUSING DAMAGE TO BOTH MY VEHICLE AND MY HUSBANDS WHO WAS PARKED NEAR ME. I TOOK IT TO THE DEALERSHIP TODAY AFTER IT "LUNGED" IN A PARKING LOT LAST WEEK ALMOST HITTING A CHILD WALKING BY. I ASSUMED IT WAS THE TRANSMISSION. HOWEVER, I AM TOLD IT'S A BAD ELECTRONIC THROTTLE BODY AND IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. I AM TOLD IT WILL GO OUT SOMETIME, THERE ISN'T ANY WAY OF KNOWING WHEN BUT IT WILL GO INTO "FAIL SAFE MODE". AFTER SEARCHING ONLINE I SEE FORD HAD A RECALL ON THIS PART THAT INCLUDED MODELS OLDER THEN MINE. THE PROBLEM ISN'T FIXED AS MANY FORD OWNERS ARE EXPERIENCING THE SAME PROBLEM. *KB
Sep 14, 2011
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
FORD 2007 500 IS LUNGING FORWARD WHEN FOOT IS ON THE BRAKE ... THIS BEGAN ABOUT A YEAR AGO . ON AND OFF I THOUGHT IT WAS BAD GAS BUT NOW THAT I HAVE USED THE RECOMMENDED FUEL FOR MY TIME OF OWNING THE CAR IT DOES IT MORE . ESPECIALLY WHEN THE AIR IS ON .. BUT EVEN WHEN IT NOT. *TR
Jul 26, 2011
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN BACKING OUT OF A PARKING SPACE, CAR WILL LUNGE BACK A FEW FEET. JUST LAST WEEK, I WAS BACKING OUT OF A PARKING SPACE AT A STORE AND IT LUNGED FIVE TIMES BEFORE I TOOK IT OUT OF REVERSE AND PUT IT INTO DRIVE. IT LUNGED AGAIN FORWARD AND THEN I WAS ABLE TO DRIVE IT HOME. IF MY FOOT IS NOT ON THE BRAKE, THE CAR WILL CONTINUE TO LUNGE UNLESS IT IS STOPPED EITHER BY BRAKING OR HITTING SOMETHING. WHEN IN A DRIVE-THRU, WITH FOOT ON THE BRAKE, WHEN I RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD. AFTER RESEARCHING THE PROBLEM, PEOPLE HAVE STATED IT IS A PROBLEM WITH THE THROTTLE AND IT COULD COST 500.00 + DOLLARS TO REPAIR. IT IS A FACTORY MISTAKE THAT FORD IS NOT TAKING RESPONSIBILITY FOR. I WAS ADVISED TO FILE A COMPLAINT WITH NHTSA JUST IN CASE AN ACCIDENT OCCURS BECAUSE OF THIS PROBLEM. WE ARE TAKING THE CAR IN TO SEE IF WE CAN AFFORD THE REPAIR ON OUR OWN NEXT WEEK. IF IT IS THE THROTTLE AND DOES COST AS MUCH AS OTHERS HAVE CLAIMED, WE WILL NOT BE ABLE TO AFFORD THE REPAIR.
Jun 22, 2011
FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
PURCHASED A NEW FORD FIVE HUNDRED IN 2007. HAVE KEPT UP WITH ALL REGULAR MAINTENANCE. AFTER PUTTING ABOUT 20,000 MILES ON THE VEHICLE, I STARTED HAVING A PROBLEM WITH SUDDEN ACCELERATION. I WOULD COME TO A STOP AT AN INTERSECTION, MAILBOX, OR DRIVE-THRU AND LET MY FOOT OFF THE BRAKES AND THE CAR WOULD "JUMP" -- ACCELERATE ON ITS OWN. MY FOOT WOULD NOT EVEN BE ON THE GAS PEDAL. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD THAT THE TRANSMISSION HAD TO BE "REPROGRAMMED". I SPECIFICALLY ASKED COULD IT BE A PROBLEM WITH FUEL SYSTEM AND WAS TOLD NO. I HAD THE WORK COMPLETED BUT THE PROBLEM PERSISTS TO THIS DAY. I HAVE HAD SEVERAL NEAR MISSES WITH REAR END COLLISIONS. FINALLY AS I WAS ENTERING A PARKING SPACE, THE CAR ACCELERATED ON ITS OWN AND HIT A POST IN FRONT OF THE PARKING SPACE.
Jun 21, 2011
TIRES,WHEELS
1 complaint
HAVE 2007 FORD 500 HAD A FLAT TIRE ON RT. REAR. TOOK CAR TO DEALER TO FIX. THEY SAID IT WAS CAUSED BY A CRACKED WHEEL. POSSIBLY HITTING BUMP IN ROAD. IT HAS 18444 MILES RARELY DRIVEN AND HAS NEVER HIT A BUMP VERY HARD OR AT ALL. BUMPER TO BUMPER WILL NOT COVER THE COST, AND WE BELIEVE THIS IS A FAULTY WHEEL FROM FACTORY. PLEASE HELP. *TR
Feb 12, 2009
SERVICE BRAKES, HYDRAULIC
1 complaint
2007 FORD FIVE HUNDRED WITH 35750 MILES DEALER STATES THE CAR NEEDS REAR BRAKES AND REAR ROTORS. THE REAR BRAKES PADS ARE SHOT AND THE ROTORS ARE GROOVED. DEALER STATES THIS IS NOT COVERED UNDER WARRANTY UNDER THE FORD CAMPAIGN OF 07N10. DEALER STATES THIS CAMPAIGN ISSUE EXISTED ONLY WITH FORD FIVE HUNDRED MANUFACTURED ON OR BEFORE NOVEMBER 28, 2006. OURS SUPPOSEDLY WAS BUILT FEBRUARY 2007. FORD STATES THIS PROBLEM WILL NOT EXIST ON ANY FORD FIVE HUNDRED'S MANUFACTURED AFTER THE DATE OF NOVEMBER 28,2006. *TR
Sep 17, 2008
STEERING,SUSPENSION
1 complaint
CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. THE FORD DEALER HAS PUT NEW STRUTS, BEARING PLATES AND LINK PINS ON CAR. STILL HAS NOISE. I DROVE A NEW ONE SAT AND IT DID NOT DO THIS. THE DEALER TALKED TO FORD ABOUT THIS AND WAS TOLD " RELEASE THE VEHICLE AS NORMAL AND CHARACTERISTIC OF DESIGN IF NOISE IS THE SAME AND ALSO MINIMAL" IF A NEW ONE DOES NOT MAKE THIS NOISE, WHY DOES MINE? MY WIFE IS CONCERNED SOMETHING IS GOING TO HAPPEN TO THE STEERING. *TR
Jun 17, 2008
AIR BAGS,EQUIPMENT
1 complaint
VEHICLE MISSING SIDE CURTAIN AIR BAGS FRONT AND REAR ALTHOUGH LISTED ON USED CAR DEALER STICKER. *JB
Nov 04, 2007
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. DURING AN INSPECTION, THE CONTACT REALIZED THAT THE PLATE NUT WAS NOT PLACED DEEP ENOUGH INTO THE PANEL, WHICH PREVENTED THE FUEL FILLER NECK FROM BEING SECURELY FASTENED TO THE FENDER. THE DEALER STATED THAT THE FUEL FILLER NECK ADAPTER WAS NOT SECURELY ATTACHED. THE DEALER ATTEMPTED TO TIGHTEN THE BOLTS, HOWEVER, IT CREATED A LARGER GAP. THE CURRENT MILEAGE WAS 1,500 AND FAILURE MILEAGE WAS 500. THE CONSUMER STATED THERE IS A STILL A 1/8" GAP BETWEEN FUEL FILLER AND NECK ADAPTOR AND RIGHT REAR FENDER PANEL. THE DEALER STATED REAR MUFFLER HANGER HAS CORROSION. UPDATED 10/18/07 *TR
Oct 03, 2007
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
I HAD JUST DRIVEN TO MY BROTHER'S HOUSE IN WV. MY WIFE AND I GOT OUT OF THE CAR AND WENT INSIDE. ABOUT 15 MINUTES LATER MY BROTHER SAW SMOKE IN THE WINDOW AND SAW THAT MY CAR WAS ON FIRE. WE ALL WENT OUTSIDE AND WHILE THEY CALLED THE FIRE DEPARTMENT I TRIED TO PUT THE FIRE OUT WITH A HOSE. I COULD ONLY KNOCK IT DOWN SOME TO KEEP IT FROM SPREADING BUT WHEN THE FIRE DEPT GOT THEY PUT IT OUT. *JB
Apr 12, 2007
FUEL SYSTEM, OTHER
1 complaint
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT SMELLED GAS WHILE DRIVING 50 MPH. ONCE THE VEHICLE WAS PARKED, THE CONTACT NOTICED GAS LEAKING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TOWED TO A FORD DEALER AND THE FAILURE WAS DIAGNOSED AS A PUNCTURE IN THE FUEL LINE. THE DEALER WAS REPLACING THE FUEL LINE. THE CURRENT AND FAILURE MILEAGE WERE 2,500.*AK
Apr 04, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE VEHICLE SUSTAINED DAMAGE DURING A TORNADO. AFTER HAVING THE VEHICLE REPAIRED THE BATTERY AND THE OIL LIGHT ILLUMINATED. THE OIL LEVELS IN THE VEHICLE WERE NORMAL. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGE WAS 11,090. *AK
Mar 07, 2007
EQUIPMENT,BACK OVER PREVENTION
1 complaint
TL* - THE CONTACT HAS A 2007 FORD 500. THE CONTACT STATED THAT THE BACKUP SENSORS CANNOT BE HEARD OVER THE RADIO, AND VOLUME CANNOT BE ADJUSTED ON THE RADIO SO THAT ONE CAN HEAR THE SENSORS. ALSO, THE CONTACT STATED THAT HE HAS THIS FEATURE IN THE FORD TRUCK, AND THAT THE RADIO AUTOMATICALLY TURNS DOWN WHEN THE BACKUP SENSORS COME ON. THE CONTACT STATED THAT HE DEPENDS ON THE SENSORS BECAUSE HE HAS THE FEATURE, BUT IT DOES NO M GOOD TO HAVE IT IF HE CAN'T HEAR IT. THE CONTACT WOULD LIKE THE CAR TO BE WIRED SO THAT THE RADIO'S VOLUME LOWERS AUTOMATICALLY AND HE CAN HEAR THE SENSOR. *AK UPDATED 2/13/2007 - *NM
Jan 10, 2007
Frequently Asked Questions
How many problems does the 2007 FORD Five Hundred have?
The 2007 FORD Five Hundred currently has 199 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2007 FORD Five Hundred?
The most common problems reported for the 2007 FORD Five Hundred are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2007 FORD Five Hundred problem data come from?
All problem and complaint data for the 2007 FORD Five Hundred comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Five Hundred
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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