How many problems does the 2015 FORD Flex have?

The 2015 FORD Flex currently has 84 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 FORD Flex?

The most common problems reported for the 2015 FORD Flex are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 FORD Flex problem data come from?

All problem and complaint data for the 2015 FORD Flex comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2015 FORD Flex Problems

STEERING

16 complaints

The contact owns a 2015 Ford Flex. The contact state that while driving on two occasions at undisclosed speeds, the vehicle lost power steering functionality and the steering wheel became very stiff. The "Power Steering Assist Fault" message was displayed. During the first failure, the contact pulled over to the side of the road and the vehicle was towed to a dealer; however, failure was no duplicated. The contact stated that during the second failure, the vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

Jul 14, 2025

The contact owns a 2015 Ford Flex. The contact stated while driving 45 MPH, the message "Steering Assist Loss - Service Now" was displayed. The contact stated that the vehicle lost power steering functionality while driving 20 minutes later. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for diagnosing testing. Additionally, the manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 183,000.

Aug 29, 2024

On [XXX] I was driving on the freeway when suddenly my car dash warning appeared “ no power steering assist, pull over safely. The power steering completely stopped working- on [XXX], took to Ford Dealership where it was confirmed with code U300:49 48. The steering gear was replaced . The car stopped functioning while driving on freeway and was dangerous to try to control and get to safety, car was not able to stay in lane due to no steering control whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 12, 2024

I was exiting the interstate and an error message came up in mid turn and I lost my power assisted steering causing me to almost hit the concrete divider.

Dec 28, 2022

The contact owns a 2015 Ford Flex. The contact stated while driving 65 MPH, the steering wheel seized. The vehicle was towed to the residence. The contact related the failure to a faulty steering control module; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

Jul 25, 2022

+ 11 more complaints for this component

FUEL/PROPULSION SYSTEM

12 complaints

Car lost power while driving on interstate CIL indicates P0171 P0174 codes

Jan 18, 2025

FUEL PUMP CONTROL MODULE SYSTEM FAILURE. DIAGNOSTIC CONFIRMED WITH FORD DEALER

Jan 06, 2023

VEHICLE SUDDENLY SHUT DOWN CAUSING THE VEHICLE TO STALL AND NOW WON'T START. SEEMS LIKE OUR VEHICLE HAS NO POWER GOING TO THE FUEL PUMP. THIS HAPPENED WHILE DRIVING DOWN THE ROAD. VEHICLE NOW WILL NOT START BUT DOES STILL HAVE LIGHTS COME ON. ACTS LIKE ITS NOT GETTING FUEL.

Oct 08, 2020

ON OCTOBER 18, 2019, WHILE ENTERING A PARKING SPACE AT THE IKEA PARKING LOT, MY CAR EXPERIENCE A LOSS OF POWER, CAUSING THE ENGINE TO STALL. I TRIED TO START IT UP ABOUT 10 TIMES, AND NOTHING HAPPENED - IT FAILED TO START EVERY TIME. AFTER ABOUT 2 HOURS OF TRYING, I FINALLY HAD TO HAVE IT TOWED TO MY HOUSE. WHEN I PERFORMED A OBD-II SYSTEM SCAN, WITH MY SCANNER, I GOT A FAULT CODE OF P0627 (FUEL PUMP A CONTROL CIRCUIT) I TOOK THE CAR TO THE FORD DEALER, AND EXPLAINED THE PROBLEM. AFTER TWO HOURS, THEY CALLED ME AND SAID THEIR TESTS REVEALED NO FAULT CODES. BASED ON THE ISSUE I DESCRIBED, THEY SAID THAT IF I WANTED, THEY CAN CHANGE THE FUEL PUMP, BUT I WOULD HAVE TO PAY $100 DEDUCTIBLE UNDER THE EXTENDED WARRANTY PLAN. THE THINK THAT MAY FIX THE ISSUE OF STALLING, OR NOT STARTING. MY ISSUE IS THAT IF THE PROBLEM IS NOT FIXED, IT MAY INCREASE THE RISK OF A CRASH, AT ANY GIVEN TIME, AND WITHOUT NOTICE. GIVEN THE FACT THAT THERE ARE OTHER COMPLAINTS ABOUT THIS SAME ISSUE, I THINK THAT A GENERAL RECALL FOR THIS MAKE/MODE/YEAR CAR SHOULD BE INITIATED, BEFORE SOMEONE LOSES THEIR LIFE OVER IT.

Oct 21, 2019

IN OCTOBER 2018, OUR FORD FLEX WAS PARKED IN THE DRIVEWAY WHEN WE TRIED TO START IT AND IT DID A MINOR CRANK AND THEN NOTHING. IT WOULDN'T START OR DO ANYTHING. WORKED FINE THE NIGHT BEFORE. HAD TO HAVE THE CAR TOWED AND TURNS OUT THE FUEL PUMP CONTROL MODULE FAILED ON IT COSTING $650 TO REPLACE THE PART. SEEMS LIKE THIS IS A MAJOR ISSUE WITH THESE CARS AND I DON'T UNDERSTAND WHY THERE ISN'T A RECALL OR REFUND ON THE REPAIRS AS THERE WAS ON THE TURBOCHARGED ONES. I HAVE HAD ONE PROBLEM AFTER ANOTHER WITH THIS VEHICLE AND TOLD THAT EACH PART "SOMEHOW FAILED" BEFORE IT'S TIME WITH NO OTHER EXPLANATION THAN BAD PARTS. THE WHEEL BEARING FAILED, THE TOUCH ON THE TOUCH SCREEN HAS FAILED, THE ELECTRIC SEAT FAILED AND NOW THE A/C COMPRESSOR HAS FAILED AS WELL. I AM READY TO GET RID OF THIS MONEY PIT CAR.

Jun 27, 2019

+ 7 more complaints for this component

BACK OVER PREVENTION

8 complaints

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera went black or displayed a message to the driver to see the dealer. The dealer was contacted and confirmed that parts had been ordered; however, parts were not received, and the contact was still waiting for parts to be provided. The manufacturer was not made aware of the issue. The failure mileage was approximately 123,000.

Dec 09, 2025

The contact owns a 2015 Ford Flex. The contact stated that the back-over prevention camera image was displayed upside-down. There were static lines on the screen, and the camera became inoperable. The message to “Contact Dealer” was displayed. The local dealer was contacted, and it was determined that the camera needed to be replaced. The dealer informed the contact that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Sep 24, 2025

The contact owns a 2015 Ford Flex. The contact stated that while reversing, the back-over prevention screen failed to function as intended. Additionally, the message “Camera not Available” was displayed. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Aug 29, 2025

The contact owns a 2015 Ford Flex. The contact stated while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure had occurred several times. The contact stated that occasionally the images were displayed upside down. In addition, the contact stated that occasionally the back over prevention camera failed to turn off. The vehicle was taken to the dealer where it was diagnosed with back over prevention camera failure. The contact was informed that the option was to recalibrate the software or replace the back over prevention camera. The vehicle was repaired. The contact stated that the recalibration was performed; however, the failure reoccurred. In addition, the contact stated the vehicle was previously taken to the dealer several times due to persistent failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

May 19, 2025

The contact owns a 2015 Ford Flex. The contact stated while driving at an undisclosed speed, the back-over prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed an upside-down image. In addition, the contact stated that the back-over prevention camera did not deactivate for several minutes after the contact completed reversing. The vehicle was taken to the dealer where it was diagnosed with back over prevention module failure. The contact was not informed of the repair; however, the contact was advised that a recall repair would be available soon. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,500.

May 14, 2025

+ 3 more complaints for this component

UNKNOWN OR OTHER

8 complaints

I am having the same issues that were recalled in the 2019 Ford Flex backup camera. My 2015 Ford Flex backup camera is malfunctioning, going black, flipping the image and flashing randomly. It has progressively gotten worse.

Sep 12, 2025

I contacted Ford about my issue when I learned that recalls on other Ford products were issued for my fault. I was told that there was no recall for this issue and they would only fix it if I paid for it. Since then a recall for 2015 Ford Flex has finally been issued. My 2015 Ford Flex is experiencing backup camera issues the same as reported in the 2015 Flex recall issued earlier this year. I have talked to local Ford dealers as well as Customer Recall Support. They all say that since it is not included in the recall list they will not fix it. I will have to pay for diagnosis plus any repair costs. Since this is already stated to be a Safety Issue, I feel that it should be fixed by the manufacturer. Just because they did not include my VIN in their recall list should not be an excuse for not fixing the Safety Problem. I asked for a list of the serial number range of the recall but they would not provide. When I requested to speak to higher management they also declined to give me that information as well. I have been involved with high volume manufacturing for over 50 years and know that although every attempt to quantify a range of products with a certain defect may be made, it is not possible to 100% guarantee that there is not an outlier in the distribution. As the watchdog for defective automotive product (especially Safety Issues) I feel that NHTSA should be involved and assist me in getting Ford to correct this Safety issue.

Sep 11, 2025

The back up camera has been malfunctioning for nearly two years; if T something that happens randomly I contacted Ford and they said it’s my responsibility to get it repaired because it’s not an issue on our 2015 Ford Flex when in fact many 2015 Ford Flex were recalled for the same issue I have images of the malfunction proving the problem

Jun 04, 2025

My backup camera will show a blank and or distorted image or the camera will be inverted so when I back up, everything is upside down. There is a recall already for this, but it is for the 2014 and 2019 Ford flex not the 2015.

May 05, 2025

Rearview camera issues- Camera does not come on 90% of the time. Will get an error that camera requires service. I brought this ford's attention when a similar recall went out on the Bronco, as I also own a Bronco. I was advise a there was no details available

Oct 15, 2024

+ 3 more complaints for this component

SUSPENSION

7 complaints

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jul 15, 2021

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 20V072000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact called two local dealers and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts Distribution Disconnect.

May 20, 2021

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FORD OF OCALA, INC. (2816 NW PINE AVE, OCALA, FL 34475) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 05, 2021

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BANNER FORD (943 N CAUSEWAY BLVD, MANDEVILLE, LA 70471; (985) 234-5678) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 20, 2021

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; 1-844-362-2226) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE FRONT AND REAR OF THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE DRIVING 55 MPH OR ABOVE, THERE WAS LITTLE TO NO STABILITY IN THE VEHICLE'S PERFORMANCE. THE CONTACT STATED THAT STEERING THE VEHICLE WAS DIFFICULT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 29, 2020

+ 2 more complaints for this component

ELECTRICAL SYSTEM

5 complaints

The rear backup camera works intermittently and often the screen will display a message that 'Camera is unavailable. Please contact your dealership.' At this point, the camera does not work and the screen will not display the view.

May 28, 2025

Few months back the car stopped working. I took it to repair shop (#1), and they told me I needed to replace the battery. I had them install a new battery, and the car started again. Couple of days later, the car was dead again, so I jumped it. I jumped it about 3 more times, within 2 weeks, so I decided to take it back to the same repair shop, and they told me maybe I got a defective battery, so I exchanged battery for a new one, again. Few days later, the car was dead again, so I took it to another repair shop (#2), and explained the problem. They told they'll run a diagnosis and would let me know They kept it for 4 days, and the end result was; the car started every time they tried it. The car would run for few days, then the same thing wold happen - completely dead! I took it to a different repair shop (#3), and again, they told me they run it everyday, and they could not find anything wrong. All three repair shops said their machine did not come up with any code. All fuses and relays tested OK. It has been over six months, and I am still having the same issue. 2 or 3 days, and the car is completely dead. I don't drive it as much now, because I am afraid the car will die on me at any time, without notice. From what I've read, I think my car has a "parasitic drain" somewhere.

Jul 18, 2023

THE CAR WAS USED IN THE MORNING AND WORKED FINE. IT WAS PARKED IN THE DRIVEWAY AND SAT FOR UNDER AN HOUR BEFORE WE TURNED IT BACK ON AND TRIED TO TURN ON THE HEATED SEATS WHEN WE REALIZED THE TOUCH SCREEN NO LONGER WORKED AND WOULD NOT RESPOND TO TOUCH AT ALL. THE SCREEN APPEARS TO STILL WORK (THE TEMP CHANGES AND SUCH AS THE OTHER BUTTONS ON THE DASH OR STEERING WHEEL ARE PRESSED (NOT ON THE SCREEN) HOWEVER THE TOUCH SCREEN HAS COMPLETELY STOPPED RESPONDING TO TOUCH OR WORKING AND THEREFORE I CAN NOT ACCESS ANY PART OF THE VEHICLE SETTINGS THAT REQUIRE YOU TO TOUCH THE SCREEN SUCH AS THE HEATED SEATS, LIGHTING, DIRECTIONS, MUSIC IN OUTS, ETC. IT HAS TAKEN AWAY HALF THE FEATURES OF THE ENTIRE CAR AND IS AN EXTREMELY PRICEY REPAIR ON SOMETHING THAT SHOULD NEVER HAVE FAILED! ESPECIALLY AFTER MANY OTHER PARTS HAVE FAILED ON THIS CAR LIKE THE FUEL CONTROL MODULE, WHEEL BEARING, ELECTRIC SEAT AND ALSO THE AIR COMPRESSOR JUST FAILED ALSO ON A CAR THAT IS ONLY 4 YEARS OLD.

Jun 27, 2019

FALSE AND PERSISTENT DOOR AJAR WARNING AND RELATED TRANSMISSION NOT IN PARK WARNING (WHEN IN MOTION) .

Oct 02, 2018

TL* THE CONTACT OWNS A 2015 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

Mar 15, 2018

POWER TRAIN

5 complaints

The contact owns a 2015 Ford Flex. The contact stated while driving at various speeds, the vehicle made abnormal grinding sounds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed but no issues were found. The dealer sprayed rust off the exhaust. The contact stated that while driving 50 MPH, there was a loud banging sound coming from under the hood before losing control of the vehicle. The contact was able to regain control of the vehicle and veered to the side of the road. The contact noticed an abnormal burning odor. The dealer was notified of the failure and advised the contact to tow the vehicle to their location. The vehicle was towed to the dealer, where it was diagnosed that the power transfer unit (PTU) had exploded. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.

May 02, 2023

VEHICLE WAS IN MOTION AT HIGHWAY SPEED WHEN IT SUDDENLY DECELLERATED AND CHECK ENGINE LIGHT CAME ON. DRIVER WAS ABLE TO STEER/COAST TO SIDE OF ROAD. ENGINE WAS RUNNING, BUT VEHICLE HAD NO ACCELERATION. VEHICLE WAS TOWED TO A DEALER AND DEALER REPLACED THE THROTTLE BODY PART. DEALER INDICATED DEFECTIVE THROTTLE BODY PARTS WERE NOT UNCOMMON ON FORD VEHICLES. SUDDEN DECELLERATION COULD HAVE RESULTED IN SIGNIFICANT SAFETY RISK HAD TRAFFIC BEEN HEAVIER AND/OR LESS SKILLED DRIVER.

Aug 06, 2016

PURCHASED MY 2015 FORD FLEX ON MAY 11, 2016 WITH 54 MILES. ON SATURDAY, JULY 2, 2016 THE WRENCH LIGHT CAME ON WHILE DRIVING AND THE CAR SHUT-DOWN. I WAS ABLE TO GET IT STARTED AND DROVE HOME, WHICH WAS LESS THAN 5 MILES AWAY. THE CODE PER THE MANUAL, POWERTRAIN FAILURE. ENGINE LIGHT WAS ON AS WELL. I NOTICED IT WOULD MOVE A LITTLE SLUGGISH WHEN GOING UP A HILL AND ALSO NOTICED THE SOUND OF THE TRANSMISSION TAKING A FEW SECONDS TO SWITCH GEARS. ROADSIDE ASSISTANCE TOWED IT TO THE DEALERSHIP AND THEY ARE SAYING THE THROTTLE BODY WAS DEFECTIVE AND WILL NEED TO BE REPLACED; HOWEVER.....IT'S ON BACKORDER FOR WEEKS. ON JULY 5, 2016, I SENT AND EMAIL VIA FORDS WEBSITE AND RECEIVED AN EMAIL RESPONSE FROM MEAGAN, A CUSTOMER RELATIONSHIP CENTER REP. WITH FORD ON 7/5/16 AT 2:53PM. MEAGAN'S RESPONSE STATED THAT SHE, "ESCALATED MY CASE TO THE SERVICE MANAGER AT MY DEALERSHIP (OF PURCHASE), AND ENSURED THE SERVICE MANAGER WILL USE ALL RESOURCES AVAILABLE TO ASSIST ME." FORD CASE NUMBER: CAS-9974632-S3Q0B3

Jul 05, 2016

VEHICLE WOULD NOT GO IN REVERSE WHEN PUT IN REVERSE. ALSO, WHEN THE NEW PART WAS DELIVERED TO FIX THE VEHICLE, THEY DELIVERED A DAMAGED PART AND HAD TO SEND IT BACK AND RE-ORDER A FUNCTIONAL PART.

Jun 29, 2016

WIFE WAS DRIVING THE CAR 6-21-16 AT APPROXIMATELY 55 MPH WHEN SUDDENLY AND UNEXPECTEDLY THE CAR LOST POWER. SHE WAS ABLE TO GET THE CAR OFF THE ROAD WITHOUT INCIDENT BUT COULD HAVE BEEN REAR ENDED. DRIVETRAIN MALFUNCTION/REDUCED POWER ICON WAS DISPLAYED ON INSTRUMENT PANEL. CAR WAS TOWED TO NEAREST FORD DEALERSHIP BUT NO PROBLEM WAS FOUND. I PICKED THE CAT UP AND DROVE IT UNTIL THE MORNING OF 6-26-16 AND THE SAME THING HAPPENED TO ME. I GOT OFF THE ROAD, PUT THE CAR IN PARK, TURNED THE SWITCH OFF AND PULLED THE KEY OUT. I WAITED A FEW MINUTES, PUT THE KEY BACK IN, STARTED THE CAR, PUT THE SHIFTER IN DRIVE AND WAS ABLE TO GET BACK HOME. WAITING ON A CALL BACK FROM THE DEALERSHIP NOW TO SEE WHAT MY NEXT STEP SHOULD BE. DEFINITELY A SAFETY ISSUE!

Jun 27, 2016

POWER TRAIN,ENGINE

3 complaints

WHEN VEHICLE IN MOTION ON MAJOR ROADWAY, LOSS OF POWER AND GOES INTO LIMP MODE. YELLOW WRENCH LIGHTS UP. VEHICLE DOES NOT RESPOND TO THROTTLE. I HAVE TO SHUT OFF VEHICLE AND TURN IT BACK ON . THERE IS NO DTC CODE WHEN CHECKED. I WAS ALMOST REAR ENDED WITH MY CHILDREN IN THE VEHICLE AT TIME OF INCIDENT. CAR LOSES POWER AND RAPIDLY DECELERATES WITHIN 5 SECONDS. THERE IS ZERO TIME TO PULL OFF THE ROAD WHICH PUT US AT HIGH RISK OF BEING REAR ENDED. THIS IS A LIFE/ROAD SAFETY HAZARD

Oct 19, 2020

JULY 1 I WAS DRIVING THE CAR RUNNING SOME ERRANDS (BANK, POST OFFICE, GROCERY STORE) WHEN THE CAR SUDDENLY LOST POWER TURNING ACROSS ONCOMING TRAFFIC ON A FOUR LANE HIGHWAY. THIS WAS ONE DAY AFTER I HAD THE CAR AT THE DEALERSHIP FOR MORE DIAGNOSTIC WORK AND THEY COULD NOT FIND ANYTHING WRONG WITHOUT THE CODE. I LEFT THE CAR RUNNING AFTER MAKING IT HOME AND CALLED FORD ROADSIDE ASSISTANCE FOR A TOW TO THE DEALERSHIP. WHEN WRECKER DRIVER ARRIVED AFTER A TWO HOUR WAIT HE SAID HE COULD NOT TOW CAR WITH ENGINE RUNNING (AGAINST DOT RULES AND REGULATIONS) SO ENGINE WAS TURNED OFF AND CODE WAS LOST AGAIN. CAR WAS DELIVERED TO THE DEALERSHIP AND I TOLD THEM TO KEEP THE CAR UNTIL REPAIRS WERE PROPERLY MADE. I ASK FOR A LOANER BUT I WAS TOLD THEY DIDN'T HAVE ONE. NO OFFER WAS MADE FOR A RENTAL. THEY DID GIVE ME A RIDE BACK HOME WHERE I SAT OVER THE JULY 4TH HOLIDAY WITH NO TRANSPORTATION. TOTALLY LOST FOR WHAT TO DO NEXT? ANY SUGGESTIONS?

Jul 05, 2016

REGARDING NHTSA COMPLAINT NO. 10876758. HAD THE CAR AT THE DEALERSHIP THIS MORNING AND NOTHING WAS FOUND. THEY THINK IT IS THE THROTTLE BODY BUT CAN'T REPAIR IT WITHOUT AUTHORIZATION FROM FORD MOTOR COMPANY. SERVICE WRITER SAID HE WOULD CALL ME IF AND WHEN HE GOT AUTHORIZATION (NO IDEA WHEN THAT MIGHT BE). NO OFFER WAS MADE TO LEAVE CAR UNTIL REPAIRS WERE MADE AND REPLACE WITH A LOANER. I DROVE THE CAR BACK HOME APPROXIMATELY 25 MILES ONE WAY. THIS AFTERNOON I DROVE IT TO THE GROCERY STORE WITH MY WIFE RIDING ALONG AND UPON RETURNING HOME I WAS TURNING ACROSS TWO LANES OF ONCOMING TRAFFIC ONTO THE ROAD I LIVE ON WHEN THE CAR STALLED AGAIN. DEALERSHIP JUST CALLED AND SAID FORD WILL NOT AUTHORIZE REPAIR WITHOUT THE CODE SHOWING ON THE READER. SO, ON TO THE NEXT STEP.

Jun 30, 2016

STEERING,ELECTRICAL SYSTEM

2 complaints

Steering Service Fault and Avancetrac Service popped up while driving, vehicle has 110k miles. Lost all power steering, so we pulled off into the closest parking lot. Code U3000 pulled up with a code reader, waiting to have vehicle towed to Ford for a solution.

Aug 25, 2025

ON JULY 5, 2018 I WAS DRIVING AT 35 MPH ON A CITY ROAD WHEN A WARNING LIGHT WITH THE WORDS "STEERING ASSIST FAULT, SERVICE REQUIRED" SUDDENLY CAME ON AND THE STEERING STOPPED WORKING ALMOST ENTIRELY. THERE WAS VERY LITTLE MANUAL ABILITY TO STEER THE CAR. FORTUNATELY WE WERE ON A VERY WIDE, EMPTY ROAD, SO I WAS ABLE TO USE BOTH LANES AND GET THE CAR TO MY HOUSE. IF THIS HAD OCCURRED ON A BUSY CITY STREET OR NARROW LANE, WITH ANY KIND OF TRAFFIC, WE COULD HAVE EASILY BEEN IN A SERIOUS, EVEN FATAL COLLISION. I HOPE THAT OTHER FORD OWNERS WILL REPORT THIS PROBLEM IF THEY EXPERIENCE IT, SO THAT A RECALL CAN BE INITIATED IF NEEDED. THIS WAS A DANGEROUS SYSTEM FAILURE THAT SHOULD BE INVESTIGATED.

Jul 08, 2018

POWER TRAIN,FUEL/PROPULSION SYSTEM

2 complaints

DRIVING ON I75 HEADED SOUTH JUST N OF FORSYTHE GA 3 LANES OF TRAFFIC 75 MPH OR FASTER WRENCH LIGHT COMES ON AND NO POWER. WITH GODS LUCK THERE WAS LIKE A 10 SECOND WINDOW WHERE WE GOT OVER TO TO RIGHT BEEN AND OF THE ROAD. MY WIFE AND GRANDDAUGHTER WERE VERY FRIGHTENED. CAR WAS DEAD NO POWER! WAITED A COUPLE MINUTES AND THE CAR STARTED SO THE AIR WOULD WORK THIS IS JULY 1ST CALLED ROADSIDE ASSISTANCE FIRST OPERATOR WAS NOT GOOD AND HER ENGLISH WAS TERRIBLE NEXT LADY WAS GREAT BUT TOW WAS 2 HOURS AWAY.TOWED TO FORD DEALER CLOSED TILL MONDAY. MONDAY MORNING FORD DEALER SAYS ITS A THROTTLE ACTUATED STUCK HAVE TO REPLACE THROTTLE BODY. THEY DID A GOOD JOB ON THE ROAD COUPLE HOURS LATER. THIS A VERY SERIOUS SAFETY ISSUE.

Aug 01, 2017

I WAS DRIVING NORTHBOUND ON US 23 ON 6/10/2017 WHEN MY VEHICLE SUDDENLY DECELERATED AND WOULD NOT RESPOND TO GAS PEDAL. I COASTED TO THE SIDE OF THE ROAD FORTUNATELY WITHOUT STRIKING ANOTHER VEHICLE OR THE VEHICLE BEHIND ME REAR ENDING ME. A ORANGE WRENCH APPEARED ON THE DIGITAL SCREEN IN MY INSTRUMENT CLUSTER AND A MESSAGE APPEARED THAT SAID "SEE MANUAL." MANUAL STATED THIS WAS A POWER-TRAIN FAILURE. I TURNED CAR OFF AND RESTARTED AND WAS ABLE TO DRIVE ON. ONCE RESTARTED, THE WRENCH SYMBOL DISAPPEARED. ON 6/11/2017, WHILE DRIVING TO WORK, THE VEHICLE DID THE SAME THING ONLY 1.5 MILES AFTER IGNITION. SUDDEN DECELERATION, COAST TO SIDE OF ROAD, VERY LOW ROUGH IDLE AND WOULD NOT RESPOND TO GAS PEDAL DEPRESS. FORTUNATELY NO VEHICLES BEHIND ME. THIS TIME I HAD MY WIFE BRING MY SCAN TOOL TO ME AND I PLUGGED INTO THE OBD2 PORT AND RECEIVED A CODE "P2111 THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN." ONCE AGAIN I TURNED CAR OFF AND BACK ON AND WAS ABLE TO CONTINUE ON. I WENT TO BRUCE WALTERS FORD IN PIKEVILLE, KY ON 6/12/2017 AT 2PM AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED. THE SERVICE ADVISER AS WELL AS SERVICE MANAGER ADVISED ME THEY COULD NOT READ ANY CODE AND THEREFORE COULD NOT DO ANYTHING. I EXPLAINED THAT IT RESETS WHEN YOU TURN OFF AND BACK ON AND THERE IS NO WAY TO DRIVE THE CAR WHEN IT HAPPENS BECAUSE IT IS DISABLED. I WAS ADVISED BY BOTH PEOPLE THAT I JUST NEEDED TO DRIVE THE CAR UNTIL IT BROKE DOWN AND HAVE IT TOWED IN WHILE STILL RUNNING THAT WAY THEY COULD READ THE CODE. I THOUGHT THIS WAS UNBELIEVABLE. NO TOW SERVICE WILL TOW A RUNNING CAR. I TRIED TO EXPLAIN BUT WAS ONLY TOLD THAT THEY HAD TO BE ABLE TO READ THE CODE TO HELP. I LEFT DEALERSHIP AND CALLED FORD CORPORATE AND WAS TOLD THE SAME THING. DRIVE UNTIL I BROKE DOWN AND HAVE IT TOWED WHILE RUNNING SO THE CODE COULD BE READ. HAVING A VEHICLE RANDOMLY SHUT DOWN ON THE ROAD IS SUPER DANGEROUS.

Jun 12, 2017

ENGINE

2 complaints

VEHICLE LOST ENGINE POWER WHILE DRIVING ON 4 SEPARATE OCCASIONS, ONCE WHILE AT HIGHWAY SPEEDS. ONLY FAULT INDICATOR SHOWN IS "WRENCH" SYMBOL. UPON SHUTDOWN AND RESTART, ISSUE RESOLVES ITSELF UNTIL IT OCCURS AGAIN. THERE ARE NO SYMPTOMS LEADING UP TO POWER LOSS, AND IT SURPRISES DRIVER SINCE THERE IS NO DRIVELINE POWER, AS WELL AS REDUCED BRAKING AND STEERING CAPABILITY. THIS IS ESPECIALLY DANGEROUS ON THE HIGHWAY AND AT IN TRAFFIC. DEALER HAS STATED THAT SINCE IT CANNOT BE EASILY REPEATED, THAT THEY CANNOT FIX IT.

Jul 24, 2017

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY REDUCED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTER RESTARTING THE VEHICLE, THE FAILURE OCCURRED A SECOND TIME BEFORE STALLING. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,200.

Sep 16, 2016

ELECTRICAL SYSTEM,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND A FIRE ERUPTED UNDER THE FRONT OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, WHICH WAS ON FIRE. A FIRE INSPECTION REPORT WAS NOT YET CONFIRMED AND THE VEHICLE WAS TOWED TO A YARD. THE DEALER (KENDALL FORD OF ANCHORAGE, 1950 GAMBELL ST, ANCHORAGE, AK 99501,(866) 591-3517) WAS NOTIFIED SEVERAL TIMES, BUT HAD NOT YET RESPONDED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO INVESTIGATE WHAT CAUSED THE FIRE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Jun 08, 2017

Fire: 1

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE BOTH THE ENGINE AND AIR CONDITIONING WERE ACTIVATED FOR A SHORT PERIOD OF TIME, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

Dec 07, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

back up camera works intermittently. black screen, camera not available, works for short period of time then goes blank, and upside down camera have all been exhibited .

Sep 10, 2025

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I TOOK IT TO RUSSELL AND SMITH FORD IN HOUSTON, TX. THEY SAID THE BATTERY WAS THE ISSUE. A WEEK LATER SAME PROBLEM, IT CRANKS BUT WONT TURNOVER. IT IS NOW AT STERLING MCCALL FORD IN HOUSTON WITH THE SAME PROBLEM. I WILL ATTACH THEIR DIAGNOSIS. I HAVE 57, 000 MILES ONLY ON THIS VEHICLE. I HOPE THAT THIS WILL ALL GO OUT TO ALL FORD DEALERSHIPS..THANK YOU

Sep 10, 2020

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY CAR FORD FLEX 2015 LIMITED AWD (MADE IN CANADA) AND ITS OUT OF WARRANTY YESTERDAY ONLY WITHOUT ANY WARNING I USED MY CAR AT MORNING NORMALLY AND NO ISSUE I STOPED AT SUPERMARKET THE BACK TO CAR AND START THE ENGINE AND I SEE MESSAGE ALERT " STEERING ASSIST MALFUNCTION SERVICE REQUIRED" AND THE STEERING BECAME VERY HEAVY TOO MUCH POWER NEED TO MOVE IT RIGHT OR TO LEFT ..THEN AFTER THAT ONE WARNING MESSAGE CAME " SERVICE ADVANCETRAC"

Jul 11, 2020

SEAT BELTS

1 complaint

THE LOCKING MECHINISM HAS BROKEN TWICE ON THE REAR PASSANGER SEATBELT.

Jul 10, 2020

STRUCTURE

1 complaint

DOOR LATCH FAILURE. NOTICED PROBLEM WITH DOOR AJAR LIGHT LIT FOR A COUPLE DAYS. SUBSEQUENT BATTERY DRAINING PROBLEMS. SEEMS DUE TO KEEPING LIGHTS ON IN CAR BECAUSE IT THOUGHT DOORS WERE OPEN EVEN THOUGH THEY WERE SECURELY SHUT. WITHIN COUPLE DAYS FRONT DOORS WERE TOTALLY INOPERABLE. COULD NOT OPEN FROM INSIDE OR OUT OF CAR. REQUIRED ENTRY FROM REAR SEAT. THEN UPON DRIVING TO DEALER FOR DIAGNOSIS THE DOOR AJAR LIGHT LIT UP AND RELEASED THE DOOR LATCHES SO THAT BOTH OF THE DOORS ATTEMPTED TO OPEN WHILE DRIVING AT HIGHWAY SPEED. THIS CONDITION HAPPENED TWICE. THIS ISSUE SEEMS TO DIRECTLY MIMIC MULTIPLE KNOWN ISSUES FOR FORD FLEX MODELS AND MANY OTHER FORD MODELS AROUND THIS SAME TIME. AT THIS TIME, 2015 FLEX MODELS ARE NOT INCLUDED (DESPITE THE OBVIOUS EXACT SAME CONDITION). I HAVE BEEN NOTIFIED BY MY LOCAL DEALER, FULTON FORD IN FULTON, MO THAT IT WILL COST ME NEARLY $1000 TO REPAIR BOTH FRONT DOORS THAT FAILED AT THE SAME TIME. REPAIR IS TO TAKE PLACE ON 01/30/20 (WAS DIAGNOSED ON 01/29/20). THEY HAVE CHECKED AND ACKNOWLEDGE THIS MIGHT BE A WIDER FORD ISSUE BUT OUR CAR SIMPLY DOESN'T HAVE A CURRENT RECALL SO NOTHING THEY CAN DO. SEEMS TOTALLY OUT OF PLACE SINCE THERE IS ENOUGH EVIDENCE THAT THIS IS AN ONGOING PROBLEM WITH FORD DOOR LATCHES.

Jan 29, 2020

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

MY 2015 FORD FLEX WAS EXHIBITING SYMPTOMS DESCRIBED IN THE FORD SAFETY RECALL 16S31. THE ENGINE STALLED WHILE DRIVING WITH NO WARNING 5 TIMES OVER THE PAST TWO YEARS OF OWNERSHIP WITH THE MOST RECENT OCCURRING ON 6/20/2019 AT 8:15 AM. EACH INCIDENT WAS AT DIFFERENT SPEEDS (30 - 70MPH) BUT NO WARNING PREFACED THE STALL AND YOU HAD TO CUT THE POWER OFF AND TURN IT BACK ON FOR THE CAR TO START AGAIN. TWO OF THE STALLS WERE DURING TURNING OPERATIONS WHILE OTHERS WERE WHILE DRIVING STRAIGHT. ON OTHER OCCASIONS THE ENGINE DID NOT START VIA REMOTE START, HOWEVER NO DATES RECORDED. THIS RECALL, THAT DESCRIBES THE EXACT SYMPTOMS, STATES THAT IT DOES NOT COVER MY VEHICLE BECAUSE I HAVE A DIFFERENT ENGINE. HOWEVER, THE PART IN THE RECALL IS THE FUEL PUMP CONTROL MODULE. MY 2015 FORD FLEX HAD THE FUEL PUMP CONTROL MODULE AA8A-9D412-CA WITH THE SUPPLIER PART NUMBER 2177806-5E. AS PER THE RECALL, THIS IS A PART THAT NEEDS TO BE REPLACED. I JUST HAD THE DEALER REPLACE IT WITH THE NEW PART AA8Z-9D370-B, SERVICE HISTORY BELOW: WE HAVE TAKEN THE VEHICLE TO TWO SEPARATE FORD DEALERSHIPS OVER THE PAST YEAR DUE TO THIS ISSUE. NEITHER DEALERSHIP RECOGNIZED THIS ISSUE BECAUSE OUR VIN NUMBER WASN'T ON THE LIST OF VINS PROVIDED BY FORD. I PAID FOR THE REPAIR RECOMMEND IN SAFETY RECALL 16S31 OUT OF POCKET SO THAT MY VEHICLE WILL BE SAFE TO DRIVE AGAIN. THE FIRST DEALERSHIP REPLACED THE THROTTLE BODY AND CHARGED US FOR IT. AFTER THE ISSUE OCCURRED AGAIN, THE SECOND DEALERSHIP AGAIN REPLACED THE THROTTLE BODY SINCE THE THROTTLE BODY WAS STILL UNDER WARRANTY FROM THE FIRST REPAIR. IT APPEARS THE RECALL DOES NOT COVER ALL OF THE AFFECTED VEHICLES. THERE ARE OTHER FORD FLEX THAT HAVE THESE FAULTY PARTS.

Jun 27, 2019

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WRENCH LIGHT APPEARS ON DASH AND THE CAR LOSES ALL POWER - KNOWN AS "LIMP HOME" MODE. CODES CLEAR UPON RESTART. TOOK IT TO DEALER AFTER FREEWAY INCIDENT ON 2/17/19, DEALER FOUND NO CODES, STATED IT WAS MOTOR MOUNT. GOT THE CAR BACK ON 2/25/17, AND IT HAPPENED AGAIN WITHIN 30 MILES. WAS ABLE TO PULL CODE WITH MY OWN SCAN TOOL - P2111. KNOWN ERROR IN THROTTLE. THIS HAPPENED WHILE TRAVELING APPROXIMATELY 40 MPH, AND ONCE ON EXPRESSWAY, TWO ADDITIONAL TIMES AT AROUND 20 MPH

Mar 07, 2019

VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO MERGE ONTO A HIGHWAY, THE VEHICLE STARTED TO LOSE ACCELERATION AND HESITATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE THROTTLE BODY WAS CLOGGED AND NEEDED CLEANING. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST TWENTY TIMES DURING THE PAST EIGHTEEN MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Aug 17, 2018

VISIBILITY/WIPER

1 complaint

THE REAR WINDOW WASHER HOSE HAS BLOWN APART THREE TIMES. ONCE LAST WINTER SO I COULD NOT REMOVE SLUSH TO SEE OUT REAR WINDOW. TWICE THIS YEAR, AT THE CONNECTION TO REAR HOSE. NEW HOSE INSTALLED AT FORD DEALER MONTH OR SO AGO. SINCE THEN HOSE BLEW APART AT FIRE WALL. I PUSHED CONNECTION BACK INTO FIREWALL. SATERDAY 7-29-17 CAR WAS IN FOR OIL CHANGE I ASKED IF THEY COULD LOOK AT HOSE. THEY COULD NOT,SAID TO SCHEDULE AN APPOINTMENT. 8-1-17 FRONT WINDOW HOSE BLEW APART. I COULD NOT CLEAN BUGS FROM WINDOW. WILL SCHEDULE THIRD REPAIR APPOINTMENT TOMORROW. I WAS DRIVING ON EXPRESSWAY FOR ALL REAR HOSE PROBLEMS. 45 MPH CITY STREET WITH FRONT HOSE PROBLEM.

Aug 01, 2017

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

DRIVING THE VEHICLE ON THE HIGHWAY AND HEARD A CLUNK AND FELT A SLIGHT LOSS OF POWER AND CONTROL. PULLED OVER TO CHECK VEHICLE AND NOTICED FLAMES COMING UNDERNEATH THE ENGINE COMPARTMENT. CAR SOON BECAME ENGULFED AND WAS A TOTAL LOSS. THE ORIGIN AND CAUSE EXPERT HIRED BY OUR INSURANCE COMPANY SUSPECTS AN INJECTOR LINE CAME LOOSE ON THE ENGINE AND SPRAYED FUEL ONTO EXHAUST MANIFOLD.

Jul 03, 2017

Fire: 1

VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING IN THE HIGHWAY GOING ABOUT 65 MPH WHEN WITHOUT WARNING I STARTED LOOSING SPEED AND ENDED GOING 20MPH. I WAS ABLE TO PULL OF TO THE SHOULDER AND NOTICE A WRENCH ICON APPEAR IN THE DASH BEFORE THE CAR LOST POWER. IT WAS AN EXTREMELY SCARY SITUATION AND I WAS THANKFUL I WAS ABLE TO GET TO THE SHOULDER OF THE HIGHWAY WITHOUT ANY INCIDENT. I TOWED IT TO MY FORD DEALER WHICH IS STILL THERE BEING DIAGNOSE. I DON'T KNOW WHAT HAPPEN BUT I BELIEVE ITS A DEFECTION BECAUSE NOTHING WAS DONE TO CAUSE IT. THESE IS A VERY DANGEROUS DEFECTION AND CAN CAUSE THE LIFE OF THE DRIVER AND PASSANGERS. I WANT TO MAKE THE FORD COMPANY AWARE OF THIS SITUATION AND DEMAND IT TAKES ACTION BEFORE A TRAGEDY HAPPENS. I HOPE MY FORD FLEX IS FIXED BUT I WILL NEVER FEEL FULLY SAFE IN THIS VEHICLE AGAIN. I NEVER KNEW THAT MANUFACTURES WOULD BE CARELESS ENOUGH TO PLACE THESE DEFECTIVE CARS ON THE ROAD AND NOW I AM STUCK WITH ONE. PLEASE HAVE A RECALL OF THESE FORD VEHICLES BEFORE LIVES ARE LOST.

Sep 19, 2016

SEATS

1 complaint

TL* THE CONTACT OWNS A 2015 FORD FLEX. WHILE AS A PASSENGER IN THE VEHICLE, THE MIDDLE ROW SEAT ON THE RIGHT INADVERTENTLY MOVED FORWARD. AS A RESULT, THE SEAT COLLAPSED AND THE HEAD REST STRUCK THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND EYES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

Sep 16, 2016

Injuries: 1

2015 FORD Flex Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2015 FORD Flex have?

What are the most common problems with 2015 FORD Flex?

Where does this 2015 FORD Flex problem data come from?

Other Years - FORD Flex

Other FORD Models

Similar Brands