How many problems does the 2007 FORD Freestyle have?

The 2007 FORD Freestyle currently has 893 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2007 FORD Freestyle?

The most common problems reported for the 2007 FORD Freestyle are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2007 FORD Freestyle problem data come from?

All problem and complaint data for the 2007 FORD Freestyle comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2007 FORD Freestyle Problems

VEHICLE SPEED CONTROL

267 complaints

WHEN DRIVING THE CAR SUDDENLY LURCHES FORWARD. I HAVE HAD THE CAR 3 DAYS AND IT HAS DONE THIS TWICE. BOTH TIMES I WAS ON CITY STREETS DRIVING UP A SLIGHT INCLINE. THE FIRST TIME I WAS DRIVING ABOUT 35 MPH. TWO DIFFERENT TOWNS TWO DIFFERENT HILLS. THE FIRST WAS A FREEWAY OVERPASS AND THE SECOND WAS JUST A STREET ON A HILL. TODAY I HAD JUST PULLED OUT FROM A STOP SIGN AND WAS ACCELERATING UP THE HILL BETWEEN 20-30 MPH IT LURCHED/SURGED AGAIN!

Oct 14, 2020

MY 2007 FORD FREESTYLE IS LUNGING WHEN I AM STOPPED AND TAKE MY FOOT OFF BRAKE PEDAL. VERY DANGEROUS SITUATION AS THIS COULD EASILY CAUSED OTHER PROPERTY DAMAGE OR EVEN BODILY INJURY SHOULD SOMEONE BE WALKING IN FRONT OF MY VEHICLE. I SEE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS WITH REGARDS TO THIS PROBLEM. THE LUNGING SEEMS WORSE WHEN IT IS HOT OUTSIDE AND CAR AC IS ON. IF VEHICLE IS ALLOWED TO IDLE IN HOT WEATHER FOR MORE THAN 5-10 MINUTES THE WRENCH LIGHT WILL GENERALLY COME OUT AND ENGINE WILL DIE. AN ACCIDENT COULD EASILY OCCUR WHICH WOULD NOT BE THE FAULT OF THE DRIVER.

Aug 14, 2020

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE APPROACHING A STOP, THE VEHICLE SURGED WITHOUT WARNING WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE HAD REACHED THE 10 YEAR WARRANTY AND NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.

May 02, 2017

HAVING VEHICLE SURGING AND STALLING WHEN DECREASE SPEED - FOUND YOUR ACTION NUMBER PE11018 THAT DESCRIBES MY ISSUE. NEVER RECEIVED A LETTER FROM FORD SENT IN 2012 THAT ISSUES A FREE FIX FOR THIS. WE HAVE BEEN AT CURRENT ADDRESS 20+ YEARS. FIX IS TO 150K MILES AND WE ARE AT 156K - FORD IS REFUSING TO FIX. PLEASE HELP AS IT IS A DANGER TO MY FAMILY TO BE DRIVING THIS VEHICLE AND I WOULD HAVE NEVER KNOWN ABOUT THE "RECALL" IF NOT FOR A FORD FORUM WHEN I WAS RESEARCHING THE ISSUE.

Jul 08, 2016

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE CONTACT RELEASED THE BRAKE PEDAL WHILE AT A STOP, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 141,404.

Jun 02, 2016

+ 262 more complaints for this component

POWER TRAIN

194 complaints

The contact owns a 2007 Ford Freestyle. The contact stated while driving approximately 10 MPH in a parking lot, the contact depressed the brake pedal and the vehicle jolted forward. The contact stated that the vehicle was also hesitating before moving forward when the gear shifter was shifted into drive. The contact stated that the failure was a recurring failure and there was an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure recurred at various speeds. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was an internal failure that had caused the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

Jan 14, 2025

The contact owns a 2007 Ford Freestyle. The contact stated that while driving approximately 55 MPH or above, the vehicle would suddenly go into limp mode and fail to accelerate. There was a warning light that displayed a wrench however, the contact did not know what was indicated specifically. The contact had not taken the vehicle to the dealer to be diagnosed. The contact stated that after researching the cause of the failure he became aware that the transmission was faulty. Additionally, that type of transmission was discontinued by the manufacturer. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

Dec 28, 2021

MY 2007 FORD FREESTYLE 2WD CVT TRANSMISSION MAKING NOISE IN PARK AND NEUTRAL. TOOK TO MECHANIC AND WAS INFORMED THAT THE INPUT SHAFT AND BEARING WAS BAD. TRANSMISSION SHOP SAID SAME THING. DID RESEARCH AND FOUND HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT SAME ISSUE.

Nov 09, 2020

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO STALL WITH THE CHECK ENGINE WARNING LIGHT APPEARING ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY PULLED OVER AND PLACED THE VEHICLE INTO PARK. THE CONTACT THEN PLACED THE VEHICLE BACK INTO DRIVE AND THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE FAILED ACCELERATE ABOVE 15 MPH. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WAS DIAGNOSED WITH A POSSIBLE TRANSMISSION FAILURE. THE VEHICLE WAS RETURNED TO THE CONTACT UNREPAIRED. THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Sep 02, 2020

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS FIRST TOWED TO THE RESIDENCE AND THEN DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mar 06, 2020

+ 189 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL

52 complaints

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SEIZED AND THE POWER TRAIN AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT AN UNKNOWN COMPUTER NEEDED TO BE REPLACED. THE VEHICLE'S BATTERY AND BODY CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

Dec 10, 2019

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS ABOVE 50 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED BELOW 30 MPH INDEPENDENTLY CAUSING AN ABNORMAL KNOCKING SOUND FROM THE TRANSMISSION. THE POWERTRAIN WARNING SENOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL HERTRICH FORD-LINCOLN DEALER OF MILFORD LOCATED ON 1427 BAY RD, MILFORD, DE, 19963 WHERE IT WAS DIAGNOSED THAT MULTIPLE ERROR CODES INTERNALLY WITH THE TRANSMISSION, AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD RECORD THE FAILURE, HOWEVER THERE WAS NO RECALL FOR THE FAILURE BUT WERE AWARE OF THE HIGH VOLUME OF COMPLAINTS. THE FAILURE MILEAGE WAS APPROXIMATELY 98,897.

Jul 05, 2017

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. WHILE THE AIR CONDITIONER WAS ACTIVATED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Oct 06, 2015

I WAS DRIVING OUT OF THE DRIVEWAY AND ONTO A SOMEWHAT BUSY STREET. AS I ATTEMPTED TO ACCELERATE, I NOTICED I COULD NOT GO ANY FASTER THAN ABOUT 10 MPH DESPITE BEING IN A ZONE OF APPROXIMATELY 35 MPH. AFTER TRAVELING LESS THAN A MILE AT THIS SPEED, I TURNED AROUND AND RETURN THE CAR TO THE DRIVEWAY. I THEN PROCEEDED TO HAVE IT TOWED TO A REPAIR SHOP, WHO REPORTED THIS WAS A TRANSMISSION ISSUE. THIS REPAIR SHOP ASKED FOR OUR PERMISSION TO TOW THE VEHICLE TO ANOTHER SHOP WHO SPECIALIZES IN TRANSMISSION ISSUES. WE AGREED THEN LATER RECEIVED WORD THAT THE TRANSMISSION WAS "SHOT" AND THE COST TO REPAIR WOULD BE IN THE AREA OF APPROXIMATELY $4,500. WHEN I LOOKED UP THE VALUE OF THE CAR ON LINE, IT WAS SHOWING IT'S RUNNING VALUE OF APPROXIMATELY THE SAME AMOUNT. THE TRANSMISSION REPAIR SHOP STATED THAT THEY WERE TOLD BY A LOCAL FORD DEALER THAT THE MODELS OF 2005 THROUGH 2007 FORD FREESTYLE'S CVT TYPE OF TRANSMISSION WAS THE CAUSE OF THE PROBLEM. THEY WERE ALSO TOLD THAT FORD DIDN'T HAVE SUFFICIENT INVENTORY OF PARTS TO REPAIR THE TRANSMISSION, AND BY THE WAY THERE WAS NO RECALL NOTICE OUT ON THEM SINCE PARTS WEREN'T AVAILABLE. I AM NOW STUCK WITH A CAR THAT WILL NOT RUN, NOR CAN I SELL OR TRADE IN AS IT HAS LITTLE TO NO VALUE AT THIS TIME. FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THIS FAULTY DESIGNED CVT TRANSMISSION'S. *TR

Nov 21, 2014

SO I USED TO HAVE PROBLEMS WITH THE RPM SURGE IN MY CAR THEN A CUSTOMER SATISFACTION PROGRAM (CSP) CAME OUT AND I HAD THE THROTTLE BODY DEPOSITS CLEANED AS PER THE CSP12N03 IN APRIL OF 2013. I HAVE NOT HAD ANY ISSUES UNTIL JULY 2014. MAJOR ISSUE- I WAS ON THE INTERSTATE ON JULY 27TH AND MY CAR BEGAN DECELERATING REALLY QUICKLY. THE WRENCH LIGHT CAME ON DURING THIS DECELERATION AND I HAD TO COME TO A STOP IN THE V WHERE CARS ARE MERGING ONTO THE INTERSTATE. I HAD TO STOP BECAUSE MY CAR SLOWED SO DRASTICALLY THAT I WOULD HAVE NOT MADE IT TO THE SHOULDER OF THE ROAD AND WOULD HAVE GOTTEN HIT BY ANOTHER MOTORIST. WHEN I CAME TO A STOP MY CAR WAS ACTUALLY STILL RUNNING, I MANUALLY TURNED THE CAR OFF. AFTER I SAT FOR A MOMENT, I DECIDED I WOULD SEE IF MY CAR WOULD CRANK. THE CAR CRANKED AND DIED AND FINALLY STAYED CRANKED, I DECIDED TO TRY TO MOVE THE CAR. THE WRENCH LIGHT WAS NO LONGER ON AND THE CAR DID EXACTLY WHAT A NORMAL CAR WOULD DO. I WAS ABLE TO GET UP TO SPEED AND EXIT AND DRIVE THE REST OF THE WAY HOME. I TOOK IT FOR DIAGNOSTICS, THE FORD DEALERSHIP WHERE I LIVE SAY THAT IT IS THE THROTTLE BODY (THE PART THAT HAD A CSP ON IT). I DO NOT FEEL THAT I SHOULD HAVE TO PAY 1000 DOLLARS OR MORE TO HAVE A FAULTY PART REPLACED. OBVIOUSLY SOMETHING IS WRONG WITH THIS OTHERWISE FORD WOULD NOT HAVE HAD THE PART CLEANED. I WOULD LIKE FOR FORD TO REPLACE THE PART ON MY CAR AND ANYONE ELSE'S VEHICLES THAT IS HAVING THE THROTTLE ISSUES. EVEN THOUGH AFTER SOME OF THE PARTS HAVE BEEN REPLACED, THE ISSUE STARTS AGAIN. I NOTICED THAT SOME OF THE INVESTIGATIONS INTO FORD THROTTLE ISSUES INCLUDE YEARS 2009 AND NEWER FOR THAT LIMP MODE THING, HOWEVER, MY CAR IS A 2007 AND TOTALLY DID THE DECELERATING ON THE INTERSTATE. IT WAS VERY FRIGHTENING AND I WOULD LIKE THIS ISSUE TO BECOME A RECALL FOR A REPLACEMENT. I CALLED FORD AND FILED A COMPLAINT TODAY, 9/15/2014. *TR

Sep 15, 2014

+ 47 more complaints for this component

UNKNOWN OR OTHER

28 complaints

I had an oil change for vehicle. Service technician listed on report of vehicle that the subframe has several holes in it and a long crack along the seam . It was serviced by the facility that does my servicing so I believe that qualifies as a dealer. I transport four children back and forth to school and am very concerned about the vehicle “ falling apart!” I understand that the Taurus and the Freestar have the same subframe and those have been recalled. I would think that the Freestyle should be recalled also. There were no warning lights or messages related to this problem. I have now reported this and am asking you to take action to repair this problem. Thank you!

Jun 27, 2022

Front crossmember/subframe that supports the motor and transmission as well as connects controls arms for both front wheels rusted out almost causing an accident due to loss of vehicle control.

Mar 24, 2022

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE HIS MOTHER WAS IDLING AT A FAST FOOD DRIVE THRU, THE VEHICLE INADVERTENTLY LUNGED FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER RESIDENCE. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.

Aug 20, 2020

WHEN THE CAR IS PARKED IT LIKES TO EXHILARATE AND IF YOU'RE ON PRESSING ON THE BREAK IT WANTS TO EXHILARATE

Jul 02, 2019

OUR 2007 FORD FREESTYLE IS LUNGING WHEN IT IS IDLING OR AT LOW SPEEDS, ESPECIALLY WHEN YOU TURN THE STEERING WHEEL. THIS HAPPENS IN FORWARD AND REVERSE. IT HAS BEEN HAPPENING INCREASINGLY FOR THE PAST FEW MONTHS. THERE HAS NOT BEEN AN ACCIDENT YET, BUT SEVERAL CLOSE CALLS. IT IS DIFFICULT TO CONTROL AND NOT ALWAYS PREDICTABLE. WE ARE VERY CAUTIOUS WHERE WE PARK AND TRY TO AVOID PARKING NEXT TO CARS(NEARLY IMPOSSIBLE) AND ESPECIALLY EXPENSIVE VEHICLES BECAUSE IT IS LIKELY THIS WILL CAUSE US TO HIT ANOTHER VEHICLE AT SOME POINT.

Jul 16, 2016

+ 23 more complaints for this component

POWER TRAIN,ENGINE

25 complaints

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN STARTING THE VEHICLE AND SHIFTING INTO REVERSE OR DRIVE AT 2 MPH, THE VEHICLE WOULD LUNGE FORWARD OR BACKWARDS AS THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE AND THE WRENCH WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

Aug 03, 2015

Crash: 1

I HAVE NOT HAD A CATASTROPHIC INCIDENT, YET, BUT CERTAIN TO AFTER RESEARCHING THE ISSUE I AM EXPERIENCING FROM THE CVT TRANSMISSION IN THIS VEHICLE. SINCE ABOUT JANUARY 2015, WHILE IN PARK OR NEUTRAL, THERE IS A LOUD WHIRRING SOUND, SIMILAR TO A HELICOPTER. AFTER EXTENSIVE ONLINE RESEARCH, IT SEEMS THAT MOST, IF NOT ALL OTHERS WHO EXPERIENCED THIS SAME ISSUE EVENTUALLY LED TO CATASTROPHIC FAILURE OF THE TRANSMISSION. I HAVE ALSO EXPERIENCED THE COLD WEATHER RELATED ISSUE WHERE ONCE DRIVE IS ENGAGED, THE CHECK ENGINE LIGHT AND WRENCH LIGHT ILLUMINATE AND THE CAR JUST STUMBLES WHEN THE ACCELERATOR IS DEPRESSED. LETTING IT RUN FOR ABOUT 10 TO 15 MINUTES TEMPORARILY RESOLVES THE ISSUE. *TR

Apr 02, 2015

WHEN I AM DRIVING MY CAR IT WILL START TO TAKE OFF WITHOUT ME PUSHING DOWN ON THE GAS PEDAL. I AM HAVING ISSUES WHEN TRYING TO PUT THE CAR IN REVERSE, THE CAR WILL HESITATE WHILE DRIVING IN REVERSE. WHEN PUTTING THE CAR IN DRIVE OR REVERSE THE CAR WILL JUMP. *TR

Mar 23, 2015

STARTED MAKING NOISE LIKE A HELICOPTER. THEN IT WOULDN'T CHANGE OUT OF GEAR. IT IS SHOWING THE WRENCH AND THE ENGINE LIGHT ON. WILL NOT SHIFT TO DIFFERENT GEARS AT ALL. I HAVE 4 GRANDCHILDREN THAT LIVE WITH ME AND THAT RELY ON ME TO GET THEM TO DR APPTS, SCHOOL, AND OTHER PLACES. I ALSO HAVE A PREGNANT DAUGHTER THAT HAS HAD TO RELY ON OTHER PEOPLE TO GET TO HER DRS APPTS. I AM VERY DISAPPOINTED IN THE QUALITY OF THIS CAR. I WOULD NOT RECOMMEND THIS CARE TO ANYONE ELSE. *TR

Aug 09, 2014

TL* THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO 30 MPH AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE SPEED NEVER INCREASED. THE FAILURE RECURRED INTERMITTENTLY ONLY WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MECHANIC INFORMED THE CONTACT TO CONTINUE DRIVING THE VEHICLE UNTIL THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Jun 20, 2014

+ 20 more complaints for this component

ENGINE AND ENGINE COOLING

23 complaints

CAR WOULD LUNGE AT ANY SPEED, HAD TO IMMEDIATELY PRESS ON BRAKE TO KEEP FROM HITTING OTHER CARS OR JUMPING FORWARD/BACKWARD FROM PARKING SPACE. I TOOK IT TO DEALER, THEY CLEANED THE THROTTLE BODY AND FIXED THE MOTOR MOUNT (OVER $500). IN ADDITION, ROTORS HAD TO BE RESURFACED AT 30K MILES AND I NEED TO HAVE THEM REPLACED AT 77K MILES. *TR

Jan 12, 2012

VEHICLE SURGES WHEN PUTTING INTO DRIVE WITH FOOT ON THE BRAKE. ALSO, SURGES WHEN BRAKING WHEN COMING TO A STOP. HAVE NOT TAKEN THE VEHICLE TO A DEALERSHIP/MECHANIC YET.

Aug 25, 2011

AS REPORTED IN MAY 2011, MY FORD FREESTYLE IS ALSO LUNGING. IT HAPPENS TYPICALLY WHEN THE CAR IS STARTING OR STOPPING. IT HAPPENS VERY FREQUENTLY. I WAS HOPING TO SEE A RECALL ON THIS BECAUSE FORD IS CHARGING $900 TO FIX THIS. *TR

Aug 25, 2011

LAST SEPTEMBER, AT ABOUT 75,000 MILES, MY 2007 FORD FREESTYLE BEGAN AN ENGINE SURGE INTERMITTENTLY. THE SURGE HAPPENED EVEN WHEN MY FOOT WAS ON THE BRAKE AND IN BOTH DRIVE AND REVERSE. WHEN IT HAPPENED, THE WRENCH LIGHT WOULD COME ON AND, OCCASIONALLY, THE CAR WOULD SHUT OFF. WHEN I RESTARTED THE CAR, IT WOULD MOVE VERY SLOWLY AND THE SPEED DID NOT MATCH WHAT THE ACCELERATOR WAS TELLING IT TO DO. I TOOK THE CAR TO MY MECHANIC WHO COULD NOT IDENTIFY THE ISSUE, NOR COULD HE RECREATE IT IN HIS SHOP. OVER THE WINTER, THE CAR STOPPED HAVING THE ISSUE; HOWEVER, DURING THE SPRING, WHEN I BEGAN USING THE AIR CONDITIONER, THE ISSUE STARTED AGAIN. I TRIED CHANGING THE OIL AND HAD FLUIDS CHECKED, THINKING THIS WOULD HELP BUT TO NO AVAIL. THIS CONTINUED ALL SUMMER AND WAS ESPECIALLY PROBLEMATIC IF I WAS STOPPED IN TRAFFIC OR TRYING TO PARK. ADDITIONALLY, IT WAS VERY STRESSFUL FOR ME AS A DRIVER AND FRIGHTENING FOR MY CHILDREN. LAST TUESDAY EVENING, AFTER IT SAT DURING MY CHILDREN'S OPEN HOUSE, THE FREESTYLE BEGAN SURGING IMMEDIATELY UPON DRIVING IT. THE WRENCH AND CHECK ENGINE LIGHTS TURNED ON AND THE CAR TURNED OFF. WHEN WE TURNED IT BACK ON, THE CHECK ENGINE LIGHT REMAINED ON AND THE CAR MOVED VERY SLOWLY. WHEN I STARTED THE CAR THE NEXT MORNING, THE CHECK ENGINE LIGHT WAS ON AND THE AIR CONDITIONER WOULD NOT WORK. I TOOK MY FREESTYLE TO ANOTHER, HIGHLY RECOMMENDED MECHANIC, WHO HAS DIAGNOSED (BASED ON THE CODES AND HIS EXPERIENCE) THAT THE CAR NEEDS A NEW THROTTLE BODY. *TR

Aug 21, 2011

WHEN COMING OUT OF PARK INTO DRIVE, SUDDEN MOMENTARY ACCELERATION BEFORE PRESSING ON THE ACCELERATOR. THIS SEEMS TO BE INCREASING IN FREQUENCY AND NOW STARTING TO DO IT IN REVERSE.

Aug 15, 2011

+ 18 more complaints for this component

ENGINE

21 complaints

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A FAST FOOD DRIVE THRU AND AFTER TURNING ON THE AC, WHEN THE VEHICLE JERKED FORCEFULLY FORWARD AND STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.

Aug 28, 2020

DURING LOW SPEEDS THE VEHICLE SURGES!. WITHOUT HOLDING THE BRAKE DOWN HARD THIS WOULD HAVE RESULTED IN DAMAGE TO MY VEHICLE AND IN SOME CASES OTHERS. THIS OCCURS SOMETIMES AT A COMPLETE STOP LIKE IN LINE AT A RESTAURANT OR EVEN IN A PARKING SPOT. THIS OBVIOUSLY ONLY HAPPENS WHEN THE VEHICLE IS IN GEAR (DRIVE). THIS HAS HAPPENED MANY TIMES AND USUALLY WHEN THE VEHICLE IS WARMED UP. IT HAS ALSO DIED AFTER THE SURGE. *TR

Jun 24, 2020

LUNGING, LUGGING, WHILE STATIONARY OR AT LOW SPEED, FORWARD OR REVERSE, WARNING LIGHTS COME ON. I SEE THIS SAME COMPLAINT HUNDREDS OF TIMES ON THIS NHTSA SITE AS WELL AS INTERNET SEARCHES. AFTER READING NUMEROUS DETAILED ISSUES AND MATCHING MINE TO SPECIFIC COMPLAINTS, IT WAS DETERMINED THAT THE ISSUE IS THE THROTTLE BODY. I TOOK MY VEHICLE TO MY TRUSTED MECHANIC FOR REMOVAL AND THOROUGH CLEANING. THIS INEXPENSIVE REPAIR RESOLVED THE ENGINE LUNGING ISSUE. PLEASE PROVIDE THIS INFORMATION TO FORD SERVICE DEPARTMENTS VIA BULLETINS OR WHATEVER, SO THIS PROBLEM CAN BE RESOLVED EASILY AND QUICKLY. THE LUNGING IS A SERIOUS PROBLEM, WITH THE VEHICLE SUDDENLY SURGING FORWARD FROM AN IDLING POSITION WITH FOOT ON THE BRAKE. I SEE THAT EXPENSIVE, UNNECESSARY REPAIRS ARE BEING PERFORMED WHICH HAVE NOTHING TO DO WITH THE ISSUE. IT IS A THROTTLE BODY THAT JUST NEEDS TO BE CLEANED.

Dec 21, 2019

ENGINE SURGES WHEN STEERING WHEEL IS TURNED. THIS HAPPENS WHEN IDLING OR AT LOW SPEEDS. SURGING CAUSES CAR TO ACCELERATE UNLESS DRIVERS FOOT IS READY TO STOP IT BY STEPPING ON THE BRAKE PEDAL. VERY DANGEROUS TO ANY NON AWARE DRIVERS.

Jun 21, 2018

ENGINE WILL STALL (COLD OR WARM CONDITION) RESULTING IN A TOTAL LOSS OF ENGINE POWER. VEHICLE WILL TAKE SOME TIME FOR IT TO RESTART. CAR MAY THEN RUN FOR SEVERAL MINUTES WHILE DRIVING DOWN THE ROAD OR STALL OUT UPON RIVING OFF.

Aug 12, 2017

+ 16 more complaints for this component

FUEL SYSTEM, GASOLINE

19 complaints

VEHICLE LURCHES FORWARD OR BACKWARDS AT IDLE SPEED. *TR

Jun 18, 2013

LUNGING & CUTTING OFF. VEHICLE WOULD OCCASIONALLY LUNGE & REQUIRED BRAKING TO KEEP IT STATIONARY. BEGIN CUTTING OFF RECENTLY. WOULD RESTART, RUN A FEW MINUTES AND CUT OFF AGAIN. CARRIED TO FORD DEALER ON 02/09/11 AND PROBLEM WAS DIAGNOSED AS A MALFUNCTIONING FUEL SYSTEM THROTTLE BODY. *TR

Aug 12, 2011

I WAS BEGINNING BACKING UP MY WIFES' 2007 FORD FREESTYLE IN THE HARRIS TEETER PARKING LOT ON 07/17/2011 WHEN THE VEHICLE SUDDENLY ACCERLATED AND I HAD TO HIT THE BRAKES HARD TO AVOID LOSS OF CONTROL. THE VEHICLE STALLED. I RESTARTED THE VEHICLE, PUT IT IN REVERSE AND IT ACCELERATED SUDDENLY AGAIN, I BRAKED AND IT STALLED AGAIN. I WAS FAR ENOUGH OUT OF THE PARKING SPOT TO GO FORWARD BY THIS POINT. I PUT THE VEHICLE IN DRIVE AND WENT FORWARD OUT OF THE PARKING LOT. NOW I HAD ACCELERATION PROBLEMS AS THE ENGINE DID NOT ACCELERATE PROPERLY- I COULDN'T GET THE MOTOR PAST 3000 RPM. I CALLED THE LOCAL FORD DEALER ON THE FOLLOWING MONDAY, SCHEDULED A REPAIR APPOINTMENT AND TOOK THE VEHICLE IN FOR REPAIR. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY AT A TOTAL COST OF $792.16. THE VEHICLE IS AGAIN DRIVING PROPERLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Aug 06, 2011

SINCE 2007 WHEN I BOUGHT MY FORD FREESTYLE, I HAVE HAD IT INTO THE FORD DEALER NUMEROUS (APPROX 10) TIMES FOR INVESTIGATION OF THE LUNGING FORWARD ISSUES AS WELL AS SLOW THROTTLE RESPONSE AFTER LONG IDLE TIMES. I HAVE HAD SEVERAL INCIDENT'S WHERE I HAVE ALMOST HIT PARKED CARS IN PARKING LOTS, STALLS IN THE MIDDLE OF INTERSECTION. EACH TIME THAT THE VEHICLE WAS TAKEN IN THE COMMON RESPONSE WAS "WE DO NOT FIND A PROBLEM AT THIS TIME". IN THE SPRING OF 2009 IT WAS FOUND THAT THE THROTTLE BODY WAS BAD AND WAS REPLACED IN LATE SUMMER 2009 AFTER WAITING 5 MONTHS FOR THE PART, DUE TO A NATIONAL BACK ORDER OF THE PART. PRIOR TO HAVING THE THROTTLE-BODY REPLACED, ONE OF THE TWO SCENARIOS WOULD HAPPEN 1-2 TIMES A WEEK AND MORE FREQUENT AT 3-5 TIMES PER WEEK JUST BEFORE THE THROTTLE-BODY WAS REPLACED. ON 7/24/2011 THE CAR LUNGED FORWARD ONCE AGAIN AND THEN ACCELERATED RAPIDLY FORCING ME TO PRESS THE BRAKE HARSHLY UNTIL I COULD GET THE CAR IN NEUTRAL AND SHUT OFF. THIS INCIDENT ALMOST CAUSED MY TO CRASH INTO THE BACK END OF A SEMI-TRAILER BEFORE I COULD GET IT SHUT DOWN. AT THIS TIME I HAVE NOT SUFFERED ANY PERSONAL INJURY, BUT HAVE COME VERY CLOSE TO CAUSING DAMAGE TO OTHER'S PROPERTY (VEHICLES) DUE TO THE NATURE OF THIS PROBLEM. ALTHOUGH THE THROTTLE -BODY WAS REPLACED, THE ISSUE IS STILL PRESENT IN MY CASE AND I AM REQUESTING THAT FURTHER INVESTIGATION BE PERFORMED BEFORE SERIOUS INJURIES OR DEATH IS INCURRED. I HAVE NOTICED THAT THESE ISSUES SEEM TO BE HAPPENING IN HOT AND EXTREMELY HOT CONDITIONS OUTSIDE AND HAVE YET TO EXPERIENCE THESE ISSUES DURING THE COOLER MONTHS. *TR

Jul 25, 2011

OUR2007 FORD FREESTYLE IS DOING SOMETHING EXACTLY AS DESCRIBED BY MANY OTHER OWNERS ON THE INTERNET. NOT EVERY TIME, BUT INTERMITTENTLY, WHEN YOU PUT THE CAR IN DRIVE OR REVERSE THE ENGINE REVS AND THE CAR SURGES A FEW FEET. MORE OFTEN THAN NOT WHEN IT DOES THIS OUR FOOT WILL BE ON THE BRAKE. INITIALLY I THOUGHT I MUST HAVE HAD PART OF MY FOOT ON THE ACCELERATOR. I NOW KNOW FOR SURE THAT NO PART OF MY FOOT IS ON THE ACCELERATOR WHEN THIS IS HAPPENING. WE ARE HAVING TO BE VERY CAREFUL WHEN DRIVING THE CAR, BECAUSE OF THIS DANGEROUS SITUATION. IF YOU DON'T HAVE YOUR FOOT HARD ON THE BRAKE WHEN PUTTING IT INTO GEAR, AND IF THERE WAS A PERSON OR A VEHICLE IN FRONT OR BEHIND YOU, YOU WOULD HIT THEM. INITIALLY IT MAY ONLY HAPPEN ONCE OR TWICE A MONTH, BUT NOW IT IS HAPPENING MORE FREQUENTLY. WHEN WE FIRST BROUGHT IT TO A FORD DEALERSHIP THEY SAID THEY HAD NO IDEA WHY THIS WAS HAPPENING. NOW THAT OUR EXTENDED WARRANTY HAS EXPIRED, WE ARE JUST FINDING OUT THAT THERE ARE MANY OTHER PEOPLE OUT THERE WITH THE SAME DANGEROUS PROBLEM HAPPENING. I HAVE READ THAT IT IS BECAUSE OF A FAULTY THROTTLE BODY UNIT. I AM WORKING WITH A NEW DEALERSHIP TO TRY TO GET IT FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Jul 12, 2011

+ 14 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE

18 complaints

MY 2007 FORD FREESTYLE CUTS OFF REPEATEDLY AFTER ALMOST EVERY RED LIGHT STOP. I SAW A LOT OF COMPLAINTS ABOUT THIS MATTER WITH DIFFERENT FORD FREESTYLES AND NO ONE SEEMS TO KNOW THE CAUSE. MAINLY ANYTIME I APPLY THE BRAKES THE CUT SHUTS OFF AND PUTS MYSELF AND FAMILY IN LIFE- THREATENING SITUATIONS. ALSO, THE VEHICLE IDLES HIGH WHILE MY FEET ON ON THE BREAKS.

Apr 28, 2016

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WAS ACCELERATING INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURES RECURRED VARIOUS TIMES. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

Apr 25, 2016

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE PAST 2 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL; HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. THE VIN WAS UNAVAILABLE.

Feb 22, 2016

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED SEVERAL TIMES WITHOUT WARNING. THE CONTACT ALSO STATED THAT THERE WAS A LOUD NOISE COMING FROM THE ENGINE EACH TIME THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Jan 16, 2015

UNEXPECTED ACCELERATION BURST AND SOME TIMES I WILL BE DRIVING AND THE ENGINE TOTALLY SHUTS OFF THERE IS NO CHECK ENGINE LIGHT ON AND FORD RAN A DIAGNOSTIC WITH NO APPARENT PROBLEM. *TR

Apr 03, 2014

+ 13 more complaints for this component

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

14 complaints

THE CAR WOULD LURCH FORWARD WHEN AT SLOW SPEED OR IDLING. WOULD BE VERY DIFFICULT TO CONTROL AT SLOW SPEED SUCH AS ENTERING A PARKING LOT, GARAGE OR TURNING. HAPPENED CONTINUOUSLY FOR MONTHS UNTIL WE WERE TOO CONCERNED ABOUT SAFETY OR DAMAGE TO THE CAR OR OTHERS. HAD TO KEEP FOOT PRESSED VERY HARD TO BRAKE TO AVOID HAVING THE CAR SHOOT FORWARD. WE KNEW MANY OTHER FREESTYLE OWNERS HAD BEEN HAVING THIS VERY DANGEROUS PROBLEM AND HOPED FOR A RECALL BUT WHEN THE ENGINE LIGHT WENT ON WE COULD AVOID IT NO LONGER AND HAD THE THROTTLE BODY REPLACED. IT COST US JUST OVER $900 PLUS TAX TO REPLACE IT. *TR

Oct 15, 2011

THE CAR LUNGES OR SURGES AT LOW SPEED. THE RPM GO UP 1000 RPM ON ITS OWN. THIS ONLY HAPPENS IN PARKING LOTS AT VERY LOW SPEEDS SO MY FOOT IS ALWAYS ON THE BRAKE BUT THIS COLD BE A VERY SERIOUS DEFECT CAUSING POTENTIAL INJURY TO OTHERS. *TR

Sep 20, 2011

THIS IS THE 2ND TIME MY 2007 FREESTYLE HAS STARTED LUNGING. IT WILL LUNGE IN DRIVE OR REVERSE. STARTS OUT WITH SMALL LUNGES BUT THE LUNGES GET BIGGER. THEN I FIND THAT IT WILL LUNGE SO HARD I NEED TO SLAM ON THE BRAKES. THIS CAUSES THE ENGINE TO STALL. IT IS VERY DIFFICULT TO DRIVE UPON RESTART. FIRST EXPERIENCED THE LUNGE PROBLEM IN MAY, 2009. TOOK TO DEALER MECHANIC NEXT DAY AND WAS DIAGNOSED AS FAULTY THROTTLE. REPLACED THE THROTTLE AND NOW I ONCE AGAIN HAVE THE SAME PROBLEM. REPLACING THE THROTTLE BOTTLE DIDN'T SOLVE THE PROBLEM. I ALSO HAVE HAD AN ISSUE WITH MY A/C AND A BROKEN ENGINE MOUNT. NOT TRUSTING THE FORD DEALER MECHANIC, I TOOK IT TO A THIRD PARTY. THE PARTS ALONE WERE $1000.00 BECAUSE THEY COULD GET THEM FROM FORD ONLY. TOTAL COST TO REPLACE COMPRESSOR AND FIX ENGINE MOUNT $2200. YOU CAN'T DRIVE IN THE HOT ARIZONA SUMMERS WITHOUT AC. THE LUNGING SEEMS TO GET WORSE WITH THE AC ON AND WHEN TURNING THE WHEELS. MY FIRST EXPERIENCE IN 2009 AND THIS ONE HAPPENED WHILE STARTING TO BACK OUT OF PARKING SPOT. HAD AC ON AND CRAMPED WHEELS TO BACK OUT. AS I EASED BY FOOT OFF THE BRAKE, THE CAR JUST SHOT BACK ALMOST HITTING THE VEHICLE BEHIND ME. SLAMMED ON BRAKES, CAR STILL TRIED TO BACK UP THEN STALLED. THE ENGINE SOUNDS LIKE I HAVE MY FOOT ON THE BRAKE AND GAS AT THE SAME TIME. RACING AND HIGH RPMS. TAKING BACK TO DEALER TODAY. *TR

Sep 12, 2011

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING IN AND OUT OF A PARKING SPACE THE RPMS WOULD INCREASE AND THE VEHICLE WOULD LUNGE FORWARD OR BACKWARDS. THE FAILURE ALSO OCCURRED WHILE DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THERE WAS NO RECALL OR WARRANTY FOR THE THROTTLE FAILURE. THE TOP MOTOR MOUNT CONNECTED TO THE ENGINE WAS COVERED WITH RUST AND DETERIORATED WHICH WAS MADE OUT OF RUBBER. THE MANUFACTURER WAS CONTACTED AND STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.

Aug 15, 2011

2007 FORD FREESTYLE BEGAN SURGING WITH FOOT ON THE BRAKE PEDAL A FEW MONTHS AGO. INCONSISTENT, MOST NOTICEABLE WHEN A/C IS RUNNING. ALSO SURGES RIGHT WHEN RELEASING BRAKE PEDAL (FROM STOPPED POSITION OR MOVING VERY SLOWLY EITHER FORWARD OR BACKWARDS). SIGNIFICANT RISK OF THE CONDITION LEADING TO A COLLISION WITH ANOTHER VEHICLE, STATIONARY OBJECT, OR EVEN PEDESTRIAN. PLEASE HELP! *TR

Aug 11, 2011

+ 9 more complaints for this component

ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL

11 complaints

JUST ABOVE IDLE THE CAR LUNGES FORWARD WHETHER WE ARE MOVING FORWARD OR IN REVERSE. *TR

May 10, 2012

CAR LUNGES AT STOPS AND LOW SPEEDS. *KB

Nov 30, 2011

THE 2007 FORD FREESTYLE WILL SOMETIMES LURCH FORWARD OR BACKWARDS FROM A STOP. IN ALL CASES THE CAR WAS INITIALLY AT A STOP WITH MY FOOT ON THE BRAKE AND WHEN I TOOK MY FOOT OFF THE BRAKE, BUT BEFORE PLACING MY FOOT ON THE ACCELERATOR, THE CAR LURCHED FORWARD IF IN DRIVE OR BACKWARDS IF IN REVERSE. THE CAR USUALLY LURCHED ABOUT FIVE FEET BEFORE I WAS ABLE TO STOP IT. SOMETIMES THE LURCHING WAS FOLLOWED BY THE VEHICLE STALLING AND IN THE WORST CASE THE VEHICLE STALLED, THE CHECK ENGINE LIGHT AND THE SERVICE REQUIRED LIGHT BOTH TURNED ON AND I WAS UNABLE TO RE-START THE VEHICLE FOR SEVERAL MINUTES. THE LURCHING SEEMS TO BE MORE OF A PROBLEM ON HOT DAYS. *TT

Sep 18, 2011

ON ABOUT 10 OCCASIONS MY FORD FREESTYLE HAS LUNGED FORWARD OR BACKWARD WHILE IN REVERSE WITHOUT ME ENGAGING THE GAS PEDAL. IT WILL STOP IF THE BRAKE IS APPLIED BUT IT OFTEN CATCHES ME OFF GUARD. ABOUT HALF OF THE TIMES THE CAR THEN CUTS OFF (ONCE WHILE ATTEMPTING TO TURN ONTO A VERY BUSY STREET). THE CAR WILL RESTART BUT OFTEN CUTS OFF ABOUT 2 MORE TIMES BEFORE DECIDING TO RUN CORRECTLY. USUALLY THE CHECK ENGINE LIGHT AND WRENCH SYMBOL WILL ILLUMINATE. THIS IS A VERY SCARY AND DANGEROUS PROBLEM. ON ONE OCCASION, AFTER DROPPING OF MY MOTHER AT A STORE I TOOK MY FOOT OFF OF THE BRAKE AND THE CAR LUNGED FORWARD COMING QUITE CLOSE TO MY MOM WHO WAS CROSSING IN FRONT OF MY CAR. AFTER TAKING THE CAR TO A MECHANIC, THE P061B CODE CAME UP FOR INTERNAL CONTROL MOD TORQUE CALCULATION PERFORMANCE. WHEN WE GOOGLED THIS CODE I WAS SHOCKED AT THE NUMBER OF PEOPLE WHO HAVE POSTED ON VARIOUS WEBSITES ABOUT THIS SAME PROBLEM. THANKS FOR YOUR TIME! *KB

Sep 15, 2011

I HAVE A 2007 FORD FREESTYLE AND ITS JUST GETTING WORSE AND WORSE AS THE MILEAGE GOES UP. THE CAR SEEMS TO HAVE A MIND OF ITS OWN. I CANT EVEN USE MY A/C OR HEATER AS THIS CAUSES THE CAR TO LUNGE FORWARD HARD AND EVENTUALLY THE CAR CUTS OFF CAUSING ENGINE AND WRENCH LIGHT TO CUT ON. WHILE BACKING INTO MY PARKING GARAGE I RAN INTO THE BUILDING BECAUSE THE CAR LUNGED BACK BY ITSELF, THIS COULD BE VERY DANGEROUS, COULD CAUSE ME TO HIT SOMEONE OR SOMETHING VERY BADLY. IM AFRAID TO DRIVE MY VEHICLE BUT DON'T HAVE ANY OTHER CHOICE, HAVE TO GO TO WORK. THIS IS SCARY, I NEED HELP WITH THIS. JUST BOUGHT THIS CAR DON'T HAVE THE CASH TO HAVE IT CHECKED OUT. *KB

Aug 16, 2011

+ 6 more complaints for this component

SERVICE BRAKES, HYDRAULIC

11 complaints

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED, THE MECHANIC ADVISED HIM THAT THE ROTORS HAD BECOME TOO THIN AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE OTHER THAN TO FILE A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

Sep 20, 2011

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED THE BRAKES WHICH ABRUPTLY TRAVELED TO THE THE FLOOR. AFTER NUMEROUS ATTEMPTS, THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT DROVE UP A SLIGHT INCLINE AND ACCELERATED THROUGH AN INTERSECTION. WHEN THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE MASTER CYLINDER WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Jul 12, 2011

PURCHASED 2007 FORD FREESTYLE IN NOV. 2007. BEGAN TO HEAR NOISES WHEN BRAKING IN 2009. THE FIRST TIME WE TOOK THE CAR TO THE DEALER (FULLER FORD CHULA VISTA) WE WERE TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. AT ABOUT 16,000 MILES WE TOOK IT IN AGAIN FOR THE SAME PROBLEM. WE WERE TOLD THERE WERE WARPED ROTORS, FROZEN CALIPER, AND COMPLETELY WORN PADS. DURING SAFETY INSPECTION AT 27,000 MILES IT WAS NOTED THAT REAR PADS WERE COMPLETELY WORN AND ROTORS NEEDED RESURFACING. FORD IS CHARGING $265 FOR RESURFACING AND PADS FOR A PROBLEM THAT HAS OCCURRED TWICE IN 2 YEARS AND REFUSES TO RECOGNIZE THIS AS DEFECT OR DESIGN PROBLEM. IN ADDITION, WE ARE HAVING TO REPLACE THE TRANSMISSION AT 27,000 MILES. *TR

Jun 09, 2011

WE WERE STOPPED AT A STOP LIGHT AND MY HUSBAND HAD HIS FOOT ON THE BRAKE WHEN THE CAR LUNGED FORWARD. MY HUSBAND PRESSED HARDER ON THE BRAKES SO THAT WE WOULD NOT STRIKE THE CAR IN FRONT OF US. *TR

May 18, 2011

REAR BRAKES REPLACED AT 32,723 MILES. RIGHT REAR WAS DOWN TO METAL. *TR

Jan 21, 2011

+ 6 more complaints for this component

ENGINE AND ENGINE COOLING,POWER TRAIN

10 complaints

BOUGHT THIS CAR USED 2 YEARS AGO. CAR STARTED MAKING A LOUD NOISE, BUT WHEN PUT IN DRIVE, IT QUIETS A LITTLE. NOT RUNNING WELL AT ALL. TOOK IT TO GET IT LOOKED AT, 1ST REPLACED A BAD WATER PUMP (ALMOST 700) AND THEN WAS TOLD IT'S THE TRANSMISSION. THEY WANT $6K FOR, WHICH I DON'T HAVE. I STILL OWE $6K ON THE CAR. SO, I AM BASICALLY STUCK W A CAR THAT DOESN'T WORK AND I CAN'T SELL OR TRADE IN, NOR CAN I AFFORD TO AT THIS POINT. *TR

Mar 07, 2014

AIR CONDITIONING DOES NOT WORK WHEN DRIVING UNDER 35 MPH OR ESPECIALLY WHEN AT AN IDLE. AIR IS NOT COOL AT ALL. THEN WHEN I SPEED UP, I HAVE AIR AGAIN ALTHOUGH OCCASIONALLY CAR WILL START TO DIE AND DASH LIGHTS UP AND THEN IT SURGES AND IS FINE AGAIN WHEN GOING DOWN THE HIGHWAY AT HIGHER SPEEDS. THIS IS MOSTLY WHEN IT IS HOT OUTSIDE. WHEN COOL OR RAINING, THE PROBLEM IS BETTER. *TR

Aug 20, 2012

I PURCHASED A USED FORD FREESTYLE 2007 MODEL IN APRIL AND AFTER HAVING THE CAR THAT I LOVE AND FELT SAFE WITH MY CHILDREN IN, IT BEGAN TO ACT CRAZY!! IT LUNGES WHEN PULLING IN TO PARK OR BACKING OUT OF A PARKING SPOT. IT SCARES ME NOW TO PUT MY KIDS IN IT!!! TODAY AFTER IT LUNGED A COUPLE DIFFERENT TIMES THE CHECK ENGINE LIGHT CAME ON. WHILE ATTEMPTING TO PARK AT THE STORE I ALMOST HIT A PARKED CAR AND COULDN'T CONTROL THE FREESTYLE!! IT SEEMS TO BE WORSE IF THE AIR IS ON. AFTER ONE OF THE LUNGING FITS TODAY A WRENCH LIGHT CAME ON AND THEN THERE WAS NO POWER AT ALL. I PULLED OVER TURNED IT OFF AND RESTARTED IT THE LIGHT WENT OUT AND POWER CAME BACK! SOMETHING REALLY NEEDS TO BE DONE!!! *JS

May 02, 2012

THE TRANSMISSION CAUSES PERFORMANCE ISSUES. THE TRANSMISSION JERKS, RATTLES, DOESN'T PULL, CAUSES THE ENGINE TO STOP WHILE TRAVELING OR PARKED IN TRAFFIC. CAUSES SUDDEN JERKING WHILE DRIVING, BACKING UP AND STARTING OFF. IT ALSO JERKS VIOLENTLY WHEN THE VEHICLE IS PUT IN DRIVE OR REVERSE EVEN BEFORE STARTING TO DRIVE. WHILE DRIVING THE TRANSMISSIONS CAUSES THE VEHICLE TO BE SLOW TO CHANGE SPEED. THIS IS A SERIOUS SAFETY HAZARD CAUSE WHILE DRIVING THE VEHICLE JERKS SO VIOLENTLY THAT IT RISK HITTING ANOTHER VEHICLE OR PEDESTRIAN. *TR

Apr 11, 2012

MY CAR WOULD SURGE FORWARDED WITH OUT ME PRESSING THE ACCELERATOR. I TOOK IT IN AND THEY COULD FIND NOTHING BECAUSE IT DIDN'T DO IT CONSTANTLY EVENTUALLY THE CAR STOPPED AND WOULD START AND THEY SAID I NEEDED A THROTTLE BODY. MY WARRANTY WAS UP AT 50,000 MI AND I HAD 52,000 I HAD TO PAY $1000 OUT OF POCKET FOR A PROBLEM THEY COULDN'T DETECT EARLIER. NOW MY TRANSMISSION HAS GONE BAD I HAVE THE CVT TRANSMISSION AND THE INTERNAL SHAFT HAS GONE BAD AGAIN MY WARRANTY WAS UP AT 60,000 MILES AND I HAVE 64,000 I HAVE SPOKEN TO ONE OF THE MECHANICS AT A FORD DEALER AND HE SAID THEY HAVE BEEN THIS COMPLAINT FROM A LOT OF PEOPLE WITH THE 2005-2007 FORD FREE STYLES THEY THINK IT MAY BE A PROBLEM WITH THE TRANSMISSIONS BUT THEY REFUSE TO DO A RECALL. SO NOW I AM OUT OF POCKET $4000. *TR

Sep 20, 2011

+ 5 more complaints for this component

ELECTRICAL SYSTEM

9 complaints

I LEFT WORK AT 8:10 P.M. STARTING DRIVING HOME AND MY BATTERY LIGHT CAME ON WHILE DRIVING ON A MAJOR HIGHWAY AND THEN EVERYTHING SHUT DOWN RADIO A.C. ALL GAUGES WINDOWS POWER LOCKS LIGHTS . I WAS PANICKED I HAD JUST PICKED UP THE CAR THE AFTERNOON BEFORE FROM THE FORD DEALERSHIP FOR A RECALL FIX BECAUSE THIS SAME THING HAPPENED ALREADY I WAS TOLD THE RECALL FIX WOULD SOLVE THE PROBLEM OBVIOUSLY IT DID NOT. NOW FORD WANTS TO CHARGE A DIAGNOSTIC FEE TO FIND THE PROBLEM AFTER FAILING TO FIX THE PROBLEM TO BEGIN WITH . THIS IS A REAL SAFETY ISSUE AND SHOULD BE DEALT WITH I AM A MOM AND A GRAND MOTHER AND ALWAYS HAVE A CHILD IN MY CAR THIS ISSUE SHOULD BE A GREAT CONCERN TO FORD .

Jul 20, 2018

THE FRONT PASSENGER STRETCHED HIS LEGS AND MANAGED TO KICK THE EXPOSED FUEL SHUT OFF SWITCH UNDER THE GLOVE BOX AND ABOVE THE RIGHT SIDE KICK PANEL WHICH DISABLED THE CAR TRAFFIC AND IT WOULD NOT RESTART. THE DRIVER WAS ABLE TO COAST OF THE ROAD AND WAS PICKED UP BY AAA. HAVE THERE BEEN ANY OTHER REPORTS OF THIS EVENT. THE CAR WAS ON THE RIGHT SIDE OF AN INTERSTATE. HAD IT BEEN IN THE LEFT LANE THERE COULD HAVE BEEN A SERIOUS ACCIDENT. DO YOU HAVE ANY REPORTS OF SUCH AN EVENT. I HAVE NOT BEEN ABLE TO LOCATE ANY AT THIS POINT.

Feb 18, 2016

I HAVE TWO 2007 FORD ONE IS A FREESTYLE AND THE OTHER IS A SPORT TRAC AND THEY ARE HAVING THE SAME PROBLEM. THE INSIDE LIGHTS COME ON AND OFF BY THEMSELVES. THEY STAY ON FOR A FEW MINUTES THEN THEY CLICK BACK OFF THEN BACK ON AND OFF AGAIN. THE FREESTYLE DOES NOT HAVE A AUTO SWITCH FOR THE LIGHTS BUT THE SPORT TRAC DOES. IT HAPPENS ALL THE WHILE THAT YOU ARE DRIVING WHICH IN THE STATE OF TEXAS IF THE INSIDE LIGHTS ARE ON WHILE DRIVING YOU CAN GET A TICKET.

Feb 08, 2016

OWNED VEHICLE FOR THREE YEARS. 4-7 TIMES WHILE DRIVING AT HIGHWAY SPEED ONLY IN CRUISE CONTROL THE CAR WOULD COMPLETELY TURN OFF. SWITCHING THE IGNITION OFF AND THEN STARTING IT AGAIN WOULD RESULT IN NORMAL FUNCTION. GOT SO THAT I DID NOT EVEN HAVE TO PULL TO SIDE OF ROAD AS I COULD COMPLETE THE SWITCH OFF ON IN NEUTRAL AND RESTART WHOLE STILL IN MOTION. OCCURRENCE WAS RANDOM. ALWAYS WEEKS OR MONTHS APART. HAD DEALER CHECK SYSTEM THREE TIMES BUT NO CAUSE COULD BE FOUND. *TR

Mar 31, 2014

WE WENT OUT TO THE GARAGE TO GET IN THE CAR TO LEAVE. I OPENED THE BACK OF THE CAR TO PUT A BAG IN. MY DAUGHTER WENT TO THE PASSENGER SIDE TO GET IN AND THE MIRROR WAS SMOKING. WE WENT TO GET A FIRE EXTINGUISHER BUT IT BURNED OUT ON ITS OWN. THERE WAS SMOKE AND FLAMES COMING FROM BEHIND THE MIRROR GLASS. I UNPLUGGED THE MIRROR TO KEEP IT FROM BURNING AGAIN. NOW MY WINDOWS DON'T WORK. *TR

Jan 20, 2014

Fire: 1

+ 4 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM

8 complaints

TAKATA RECALL

Nov 04, 2018

HELICOPTER NOISE STARTED IN DECEMBER 2014. YOU HEAR THE WHIRLING SOUND IN PARK NEUTRAL AND REVERSE- SOUNDS FINE IN DRIVE. DRIVING FINE. NO LOSS OF POWER THIS VEHICLE GETS DRIVEN ABOUT 100 MILES A DAY. LAST WEEK HAD DEALER LOOK AND TELL ME THE TORQUE CONVERTER ABOUT TO BREAK. CAN ONLY FIX IT WITH COMPLETE NEW TRANNY INSTALL. $6300!!! TOOK IT TO INDEPENDENT TRANSMISSION GUY AND TELLS ME SAME THING WITH LOWER PRICE. 2 HOURS LATER AFTER I STOPPED CAR AND WENT INTO STORE AND STARTED CAR UP AND THE WRENCH WAS LIT UP ON DASH. NO POWER. REVVING REALLY HIGH. BUCKING AND UNDRIVEABLE. GOT A CODE READER AND CODE P042-HYDRAULIC PRESSURE UNIT CAME UP LET CAR SIT FOR 30 MINS THEN TURNED CAR ON AND WRENCH DISPLAY GONE! MOVED CAR OUT OF ROAD TO SAFETY AND THERE IT SITS. SHOULD I BE FIXING A CAR THAT CANNOT BE GUARANTEED TO NEVER DO THIS AGAIN AS ALL CVT TRANSMISSIONS DO THIS? HOW CAN FORD BE OK WITH THIS? MY VEHICLE IS AMAZING AND ROOMY AND SAFE AND I HATE TO THINK ITS READY FOR THE JUNKYARD AT 140K. SO DISAPPOINTED WITH FORD. PLEASE JOIN ME IN HOPES THAT FORD WILL STEP UP TO THE PLATE AND ACKNOWLEDGE THIS. *JS

Feb 07, 2015

I WAS IDLING IN A PARKING LOT IN MY PARKING SPOT AND THE CAR SURGED SO STRONG I ALMOST DROVE INTO THE BUILDING IN FRONT OF ME. THE WRENCH WARNING LIGHT CAME ON AND THE CAR DROVE POORLY FOR A FEW MILES. IT WAS JUMPY AND NOT VERY MUCH POWER. WE CALLED FORD AND HE RECOMMENDED PULLING THE BATTERY CABLE OFF THE BATTERY TO RESET IT AND BRING IT IN AS SOON AS WE GOT BACK FROM OUR VACATION. IT SEEMED TO DO OK FOR A WHILE THEN RANDOMLY IT WOULD SURGE WHILE IDLING.( IN 2011 MAYBE ONCE A MONTH. IN 2012 PROBABLY EVERY OTHER DAY.) BROUGHT IT TO FORD A FEW TIMES AND THEY DIDN'T KNOW WHAT TO DO BECAUSE IT DIDN'T DO IT WHILE THEY HAD IT. ALSO THE AIR CONDITIONER WILL RANDOMLY SHUT OFF FOR A MINUTE OR TWO THEN SUDDENLY COME BACK ON. THE LIGHTS IN THE CAR WILL DO THE SAME THING. ALSO THE DASH WARNING LIGHTS SOMETIMES ALL COME ON AT ONCE AND THEN ALL GO OUT FOR A WHILE. ( I CANT SEE MY SPEED SO I HAVE TO PULL OVER). I WAS SCARED TO LET MY DAUGHTER OR STRANGERS DRIVE MY CAR. I AM AFRAID THEY WILL GET HURT OR HURT SOME ONE. I HAVE TO ALWAYS HOLD MY BRAKE ALL THE WAY DOWN AND QUICKLY LET OFF AND PUT THE BRAKES BACK ON TO PULL INTO PARKING SPACES SO I DON'T RUN INTO THE VEHICLE IN FRONT OF ME. *TR

Jan 15, 2013

WHILE ATTEMPTING TO PARK THE VEHICLE, IT LUNGED FORWARD. THE FAILURE ALSO OCCURRED WHILE AT A STOP LIGHT. THE VEHICLE STALLED VARIOUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS CLEANED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS REPAIRED THE CVT TRANSMISSION, BUT FIX THE PROBLEM. *TR

Oct 19, 2012

AFTER SEVERAL HOURS OF SITTING IN THE HEAT (90+ F) THE CAR FAILED TO START. THE ENGINE NEVER TURNED OVER, OR MADE ANY SOUND INDICATING THE STARTER WAS EVEN DOING ANYTHING. AFTER CLOSING THE DRIVERS DOOR AND TURNING OFF THE A/C, THE ENGINE STARTED UP AS IT WOULD NORMALLY. THIS HAS HAPPENED ON 3 SEPARATE OCCASIONS. *TR

Jul 16, 2012

+ 3 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

8 complaints

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED AND THE THROTTLE CONTROL AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO OPERATE NORMALLY; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING AT TRAFFIC LIGHTS, STOP SIGNS, OR WHEN MAKING TURNS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

May 14, 2018

APRIL 2015, MY VEHICLE STARTED MAKING KNOCKING/GRINDING/TICKING NOISES ONCE IT WAS STARTED. SOMETIMES THE TRANSMISSION WOULD FAIL TO SHIFT INTO GEAR(S). I PRODEEDED TO PHYSICALLY MOVE MY SHIFTER INTO GEAR(S) A FEW TIMES. THE TRANSMISSION THEN SHIFTED INTO GEAR(S), MAKING A HARD "CLUNK" SOUND. SOUNDING LIKE THE TRANSMISSION HAD 'DROPPED' INTO GEAR; AS IF IT HAD A LOW TRASMISSION FLUID LEVEL. MIND YOU, RECENTLY, A LOCAL SHOP CHANGED MY OIL AND ALL FLUIDS WERE CHECKED AND REFILLED IF NEEDED. THE SHOP INFORMED ME ABOUT CODE P0942, BECAUSE THEY HAD NEVER SEEN THIS CODE BEFORE IN THEIR LIFE! ENGINE-CODES.COM STATES: "P0942 - HYDRAULIC PRESSURE UNIT" WITH A RATING OF 3/3 (3=HIGH). I CALLED A LOCAL FORD DEALERSHIP, AND WAS INFORMED ABOUT THIS CODE; WHICH DOESN'T IDENTIFY THE ACTUAL PROBLEM/ISSUE; RESULTING IN NO SPECIFICS. ON THURSDAY, AUGUST 20, 2015, WHILE DRIVING ON THE HIGHWAY, MY VEHICLE STARTED TO SURGE, AND THE RPM'S CONTINUOUSLY FLUCTUATED (WHILE THE CRUISE WAS ON). MY VEHICLE THEN STARTED TO SHAKE, AND MADE A THUMPING/CRUNCHING NOISE, FOLLOWED WITH THE FORWARD PROPULSION CEASING TO EXIST. I FRANTICALLY TURNED MY FORE WAYS ON, AND DRIFTED UNTIL AT A COMPLETE STOP ON THE SHOLDER OF THE HIGHWAY. AGAIN, WHILE I PHYSICALLY SHIFTED GEAR(S), THE TRANSMISSION SOUNDED LOW ON FLUID, AS IF NO (VALID) SHIFTING OF GEAR(S)S AND ALSO MAINTAINED A HUMMING NOISE. FROM THE PASSENGER SEAT, MY 12 YEAR OLD SON, GRABBED MY HAND AND ASKED ME TO PRAY WITH HIM; PRAY THAT WE'D MAKE IT HOME WITHOUT GETTING HURT (OUR SAFETY). NUMEROUS TIMES OUR VEHICLE SHOOK TREMENDOUSLY WHEN OTHER VEHICLES PASSED BY. ONCE HOME, I WAS STILL CALMING MY SON DOWN, WE BOTH NEEDED TO SLEEP. THAT NIGHT, MY SON AND I EXPERIENCED A TRAMATIC (NIGHTMARE LIKE) SITUATION. NOW, FORD CUSTOMERS ARE FORCED UPON (A) SAFETY HAZZARD(S). YES, PREVENTABLE SAFETY HAZZARD(S), IF DEALT WITH ASAP.

Aug 21, 2015

I HAVE HAD MY 2007 FORD FREESTYLE SINCE 2008. THIS CAR HAS BEEN A MONEY PIT. I HAVE HAD TO GET A WATER PUMP, AC COMPRESSOR, AND THROTTLE BODY, NOW IT NEEDS AN EXPENSIVE FAULTY TRANSMISSION REPLACED CALLED CVT TRANSMISSION. THE CAR IS NOW PARKED FOR SAFETY AND TO AVOID FURTHER DAMAGE. THE ISSUE THAT I HAVE EXPERIENCED IS WHILE MY FOOT COMPLETELY ON THE BREAK, THE CAR HAS DARTED FORWARD WITH OUT MY ABILITY TO STOP IT. I HAVE HAD THIS HAPPEN WITH PEOPLE WALKING IN FRONT OF ME IN THE CROSS WALK WHILE AT THE STOP LIGHT AND MY CAR HAS DARTED AT THEM. SCARY!! TO SAY THE LEAST. I WOULD NOT BE SURPRISED IF ANYONE ELSE HAS HIT SOMEONE DUE TO THIS PROBLEM. I DON'T DRIVE THE CAR ANYMORE BECAUSE IT SHUT OFF ON ME WHILE IN TRAFFIC, UNEXPECTEDLY, GRATEFULLY THE PERSON BEHIND ME WAS PAYING ATTENTION. I HAVE FIXED THE AC COMPRESSOR, THROTTLE BODY, AND WATER PUMP, I CANNOT POSSIBLY REPLACE THE TRANSMISSION, I HAVE 3 CHILDREN AND NOW WITHOUT A CAR. I WOULD NOT FEEL SAFE EVEN AFTER IT IS FIXED. FROM READING OTHER COMPLAINTS THIS CAR IS MADE FAULTY, AND IS GOING TO FELL ME IN SOME OTHER EXPENSIVE OR DANGEROUS WAY. TO MY KNOWLEDGE FORD HAS DISCONTINUED MAKING THE FREESTYLE AND IS NOW MAKING TAURUS IN ITS PLACE. THEY SHOULD HAVE RECALLED EVERY SINGLE FORD FREESTYLE, THIS CAR IS DANGEROUS!!!!!!!!!!!! IT HAS BEEN MADE TO FAIL, I HOPE FORD CAN RESTORE MY TRUST IN THEM. I DO NOT WANT ANY OTHER FORD BECAUSE OF THIS. *TR

May 24, 2014

STOPPED AT SIGNAL LIGHT, WRENCH LIGHT AND ENGINE LIGHT ILLUMINATED. WHEN ATTEMPTED TO ACCELERATE, VEHICLE RPM'S MOVED ERRATICALLY AND VEHICLE WOULD NOT DRIVE ABOVE 35MPH. HAD VEHICLE TOWED TO TRANSMISSION SHOP AND WAS TOLD VEHICLE WENT INTO "FAIL SAFE MODE" TRANSMISSION IS NONE REPAIRABLE AND NEEDS TO BE REPLACED. PREVIOUSLY HAD CAR SERVICED UNDER RECALL WITH THROTTLE. ONE DAY PRIOR, THE CAR "SURGED/LUNGED" WHEN PUT IN REVERSE. HAD RECALL DONE 12 MONTHS AGO AND JUST WENT OVER 12000 MILES SINCE WORK DONE. *TR

Apr 02, 2014

AT 49,660 MILES WE HAD TO HAVE THE THROTTLE BODY CHANGED BECAUSE THE CAR LUNGED FORWARD AND STALLED OUT. ON JUNE 19, 2012 OUR 2007 FORD FREESTYLE WAS SERVICED WITH A TRANSMISSION FLUSH AND FLUID CHANGE, AND A MULTI-POINT INSPECTION. EVERYTHING LOOKED GOOD. ON NOV. 5, 2012 IT WOULD REV UP WHEN DRIVING AND WOULD NOT ACCELERATE. AFTER RESEARCHING, WE FOUND OUT THAT THE CVT TRANSMISSION THAT WAS PUT IN THE 2005-2007 FORD FREESTYLE IS A DEFECTIVE DESIGN THAT POSES NUMEROUS SAFETY CONCERNS. FORD DOES NOT EVEN MAKE THE TRANSMISSION ANY MORE, SO OUR ONLY CHOICE IS TO PAY OVER $5000 FOR A USED/REBUILT ONE THAT MAY HAVE THE SAME PROBLEMS. OUR CAR IS ONLY 5 YEARS OLD. WE HAVE TAKEN GOOD CARE OF IT. WE NEED A RELIABLE VEHICLE AND DO NOT HAVE THE MONEY TO FIX THIS. PLEASE HAVE FORD RECALL THESE FAULTY CVT TRANSMISSIONS AND HAVE MORE CONCERN FOR SAFETY AND CUSTOMER SATISFACTION. *TR

Nov 17, 2012

+ 3 more complaints for this component

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

8 complaints

VEHICLE HAD SURGING PROBLEM I ALL MOST GOT HIT,AND I WAS SO AFRAID COULDN'T DRIVE HOME MY HUSBAND HAD TO COME GET ME, I REPORTED THIS PROBLEM BEFORE,I PAID TO HAVE THROTTLE FIXED AT FORD SOME PEOPLE GETTING THEIR MONEY BACK BUT I HAVEN'T HEARD ANYTHING, NOW THE CVT TRANSMISSION HAS GONE OUT THIS IS REALLY SAD I PAID 32,000 IN 2007 FOR THIS CAR NOW ITS WORTH 1,000 AND I STILL OWE 5,000.,TRANSMISSION STOP IN THE STREET WITH ME IN IT HAD CAR PULLED TO FORD THAT HOW I FOUND OUT ITS WORTH 1,000, I AM RETIRED ITS TAKING ALL MY MONEY, I STILL HAVE MY RECEIPTS WENT TO DOUG STANLEY FORD 515 NORTH I-35,DESOTO,TX 972 223-8050 JULY 28,2011 INVOICE [XXX],CUSTOMER #[XXX] (PLEASE HELP ME)I AM ON THE CITY BUS,WITH A CAR AT HOME I CANT DO ANYTHING WITH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 14, 2013

2007 AWD FORD FREESTYLE. LUNGES FORWARD, REVS UP ON IT'S OWN, COMPLETELY STALLS OUT. HAVE LEARNED IT IS THE THROTTLE BODY. FORD KNOWS ABOUT THIS AND THERE IS NO RECALL. WHY? THIS IS VERY DANGEROUS TO ANYONE DRIVING THIS CAR. THERE IS A FACEBOOK PAGE DEDICATED TO PEOPLE IN MY POSITION. CARS STALLING OUT ON HIGHWAY, ON RAILROAD TRACKS. MINE DIED IN AN INTERSECTION. THE PROBLEM IS MUCH WORSE WHEN HOT OUT AND AIR CONDITIONING IS ON HIGH. WHY ISN'T FORD DOING ANYTHING ABOUT THIS? WHO HAS OVER $1,000 TO FIX THIS PROBLEM? WHY IS OUR SAFETY NOT IMPORTANT ENOUGH TO RECALL THIS CAR? *TR

Sep 02, 2011

MY 2007 FORD FREESTYLE LURCHES AT IDLE. IT ALSO CUTS OFF WHEN THE AIR CONDITIONING IS RUNNING AND I TURN THE WHEEL SHARPLY. *TR

Jul 24, 2011

2007 FORD FREESTYLE LUNGES AT LOW SPEEDS WHEN FOOT IS NOT ON GAS PEDAL. INVESTIGATIONS POINT TO THROTTLE BODY NEEDS REPLACING. *TR

Jul 13, 2011

DEFECTIVE THROTTLE BODY. *TR

Jun 15, 2011

+ 3 more complaints for this component

FUEL SYSTEM, OTHER

8 complaints

2007 FORD FREESTYLE LUNGES FORWARD WHEN BRAKES ARE APPLIED. IT SOUNDS AS IT I AM REVVING UP THE MOTOR, EVEN THOUGH I AM NOT ACCELERATING AND THE BRAKE IS APPLIED. IT IS WORSE WHEN THE AIR CONDITIONER IS RUNNING. *TR

May 17, 2011

OUR 2007 FORD FREESTYLE WITH 63,000 MILES ON IT HAS BE SURGING FOR ABOUT 8 MONTHS NOW AND THE PROBLEM IS GETTING WORSE. MY WIFE ALMOST HIT A CHILD IN THE SCHOOL PARKING LOT ONE DAY AS THE CAR LURCHED FORWARD WITHOUT WARNING. SHE APPLIED THE BRAKE AND THE CALLED STALLED. THE PROBLEM SEEMS TO BE RELATED TO THE THROTTLE BODY CONTROL SYSTEM. I AM SHOCKED TO SEE THAT THERE ARE NUMEROUS ISSUES WITH THIS SAME PROBLEM THAT I DESCRIBE HERE. I SEE MANY PEOPLE HAVE HAD THE CAR REPAIRED ONLY TO HAVE THE SAME PROBLEM HAPPEN AGAIN VERY SHORTLY. SHAME ON FORD FOR NOT RECALLING THE CARS WITH AN UPDATED AND SAFE DESIGN. TOYOTA PAID THE PRICED DEARLY AND SO WILL FORD... ITS TOO BAD SOMEONE, OR MANY PEOPLE WILL GET KILLED BEFORE THE PROBLEM IS FIXED. THIS AN ETHICS PROBLEM FOR FORD. *TR

Aug 25, 2010

I HAVE A 2007 FORD FREESTYLE SEL WITH APPROX 91,000 ODOMETER READING. OVER THE PAST 3-4 MONTHS WE HAVE NOTICED THE CAR SURGING AND LURCHING FORWARD AFTER COMING TO A COMPLETE STOP AND WITHOUT ANY DEPRESSION OF THE GAS PEDAL WHATSOEVER. SEVERAL TIMES WE HAVE ALMOST COLLIDED WITH VEHICLES IN FRONT OF US AT INTERSECTIONS. WE HAVE DEFINITELY LEARNED TO "COVER THE BRAKE" AT INTERSECTIONS. THIS ALSO HAPPENS WHEN THE CAR IS IN REVERSE BACKING OUT OF THE DRIVEWAY, FOR INSTANCE, AND STOPPING TO SHIFT INTO DRIVE. THE CAR WILL SURGE OR LURCH BACKWARDS AND IF YOU ARE NOT COVERING THE BRAKE WHILE IN DRIVE OR REVERSE, THE CAR WILL ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. THIS HAPPENS EVERY DAY NOW APPROXIMATELY 5-10 TIMES. I TOOK THE VEHICLE TO BOB MOORE FORD IN OKLAHOMA CITY AND THE MECHANIC DIAGNOSED THIS PROBLEM AS A BAD THROTTLE BODY. FROM MY RESEARCH, THIS IS A WIDESPREAD PROBLEM WITH THIS MAKE & MODEL VEHICLE. I BELIEVE THIS PROBLEM MAY VERY WELL LEAD TO A SERIOUS TRAGEDY IF THIS COMMON PROBLEM IS NOT RECALLED. THE PART FOR MY VEHICLE THAT WAS ORDERED ON AUG, 11TH IS NOT UNDER WARRANTY BUT ON BACK ORDER. BOB MOORE FORD CONTACTED ME ON 8/21/10 TO ADVISE ME THAT THEY COULD NOT GET A SHIPMENT OF THIS PART DUE TO IT BEING BACK LOGGED AND THAT THEY WERE NOT SLATED TO GET THE PART UNTIL THE END OF AUGUST. *TR

Aug 21, 2010

FORD FREESTYLE 2007 THROTTLE CONTROL CAUSES SURGING WHICH IS VERY DANGEROUS. I HAVE THIS PROBLEM. YOU SHOULD READ THE INTERNET ON THIS PROBLEM AND YOU WILL FIND MANY COMPLAINTS. DO YOU HAVE THE BALLS TO GO AFTER FORD TO HAVE A RECALL ON THIS PROBLEM. PROBABLY NOT. THERE ARE LONG WAIT TIMES FOR THIS PART. PLEASE HELP THE CONSUMER BECAUSE THAT IS YOUR JOB. *TR

Aug 14, 2010

BEGINNING IN JULY 2008, I HAVE TAKEN MY 2007 FORD FREESTYLE TO THE DEALERSHIP FOR THE SAME PROBLEM FOUR SEPARATE TIMES. THE ISSUE IS THAT THE VEHICLE SURGES/LUNGES WHEN THE BRAKE IS ENGAGED. THIS SURGE/LUNGE HAPPENS IN DRIVE AND REVERSE AND IT IS RANDOM. EXPERIENCES: 1. AT A STOP LIGHT, CAR SURGES FORWARD. A FRIEND OF MINE BORROWED MY CAR TO PICK UP OUR KIDS AT SCHOOL, EVEN KNOWING OF THE PROBLEM, HE ENDED UP IN THE MIDDLE OF THE INTERSECTION, 2. IN A DRIVE THRU, THE CAR SURGES FORWARD, 3. IN THE MORNING I OPEN THE GARAGE DOOR, START THE CAR, PUT IT IN REVERSE, TAKE MY FOOT OFF THE BRAKE AND IT SHOOTS BACKWARDS. THE FIRST TWO TIMES THE DEALER COULD NOT RECREATE THE PROBLEM. THE THIRD TIME THEY WERE ABLE TO RECREATE/EXPERIENCE THE ISSUE AND INFORMED ME THAT THE THROTTLE BODY IS WHERE THE ISSUE IS ORIGINATING AND THAT THE VALVE WAS STICKY. SO THEY CLEANED IT AND SENT ME HOME. I HAVE BEEN HAVING THE SAME ISSUE AGAIN AND IT IS GETTING WORSE. SO I TOOK MY FREESTYLE TO THE DEALER AND THEY INFORMED ME IT IS INDEED THE THROTTLE BODY AND THAT IT IS A ONE PIECE UNIT AND THE COMPONENTS ARE NOT WORKING TOGETHER, THAT IS WHAT IS CAUSING THE ISSUE. THEY DID SAY THAT THE PART WOULD HAVE TO BE REPLACED FOR $570.00, UNFORTUNATELY THE PART WILL NOT BE AVAILABLE UNTIL MID AUGUST; UNFORTUNATELY, THAT IS THE DATE FOR THE OTHER UNITS THEY HAD ORDERED FOR OTHER CARS WITH THE SAME ISSUE. THEY ARE NOT SURE IF THEY WILL COVER THE COST SINCE THE VEHICLE WARRANTY IS EXPIRED! MY CONCERN IS THAT THIS IS A SAFETY ISSUE, SOMEONE COULD SERIOUSLY BE INJURED. MY 6 YEAR OLD SON, ONCE CAME TO GREET ME AS I WAS PULLING INTO THE GARAGE WHEN I ARRIVED HOME FROM WORK AND THE CAR SURGED FORWARD. THANK THE LORD I AM AWARE OF THIS ISSUE AND WAS READY FOR IT TO DO JUST THAT, SO I WAS ABLE TO STOP THE VEHICLE BEFORE IT HIT HIM. I AM AFRAID THAT IT WILL TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE FORD DOES SOMETHING ABOUT THIS ISSUE. AND I DO MEAN FORD MOTOR COMPANY, NOT THE DEALER. *TR

Jul 28, 2010

+ 3 more complaints for this component

STRUCTURE

7 complaints

WHILE DRIVING ON THE HIGHWAY, THE FORD FREESTYLE HAD A SUDDEN JOLT/WIGGLE DURING A LONG SWEEPING TURN TO THE LEFT. CONTINUED DRIVING HOME FOR 200 MILES WITHOUT ISSUES. THE DRIVER'S REAR WHEEL APPEARED CROOKED (SPLAYING OUT) AFTERWARDS. CAR WAS BROUGHT IN FOR INSPECTION AND THE REAR SUBFRAME WAS BROKEN. MECHANIC NOTICED LARGE AMOUNT OF RUST. CAR HAS 161K MILES.

Sep 11, 2020

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER AND PASSENGER DOORS BECAME AJAR. THE CONTACT WAS UNABLE TO SECURELY CLOSE THE DOORS. THE CONTACT STATED THAT IT WAS NOT UNTIL THE CABIN TEMPERATURE WARMED UP BEFORE THE DOORS COULD BE SECURELY CLOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Feb 12, 2018

FAILED INSPECTION DUE TO RUST AND CORROSION ON SUB FRAME. ENGINE LIGHT ON CONSISTENT WITH RECENT RECALL OF FORD EDGE DUE TO RUST AND CORROSION. CAR HAS ONLY 72,703 MILES AND IS IN VERY GOOD CONDITION. OTHER FREESTYLE OWNERS HAVE NOTED SIMILAR DANGEROUS CORROSION ON SUB FRAME DUE TO "SUBSTANDARD STEEL AND ALLOYS."

Oct 30, 2015

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT ENTERED THE VEHICLE AND NOTICED IT WAS DAMP. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT WATER HAD LEAKED INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Sep 30, 2013

2007 FORD FREESTYLE CAR RIDDLED WITH MOLD FROM CONSTANT WATER LEAKS EVERYWHERE IN THE BODY FRAME. NEVER BEEN IN ACCIDENT, OUT OF WARRANTY. I'M 3 MONTHS PREGNANT WITH A 2 YR OLD. I CAN NOT EVEN DRIVE CAR MAKES ME SICK. DEALER WANTS ALOT OF MONEY TO TRY AND FIX THE PROBLEM, BUT CONSIDERING THE MOLD IS EVERYWHERE I'M NOT SO SURE IT WILL SOLVE PROBLEM, I HAVE HAD THE CAR FOR 10 MONTHS AND PAID 17,500 FOR IT. IT IS CLEARLY A DESIGN FLAW I'M NOT THE ONLY ONE WITH THIS PROBLEM. IT IS A HUGE HEALTH ISSUE, AND I CAN NOT UNDERSTAND WHY FORD HAS NOT ISSUED A RECALL. *TR

Jan 14, 2010

+ 2 more complaints for this component

POWER TRAIN,FUEL/PROPULSION SYSTEM

7 complaints

IM NOT SURE IF THESE ARE TWO COMPLETELY SEPARATE ISSUES. STARTING AROUND 2012 THE VEHICLE WOULD LUNGE FORWARD AFTER COMING TO A COMPLETE STOP AND ESPECIALLY WHEN THE AIR CONDITIONER IS RUNNING. NOW THE CVT TRANSMISSION HAS GONE COMPLETELY OUT AN WE ARE UNABLE TO DRIVE IT. *TR

Mar 28, 2015

WHILE STOPPED THE VEHICLE WILL LUNGE EITHER FORWARD OR BACKWARDS WITHOUT ENGAGING THE GAS PEDAL. *TR

Oct 16, 2012

MY 2007 FORD FREESTYLE HAS BEEN SURGING OVER THE PAST YEAR AND A HALF. AT FIRST IT WAS VERY INTERMITTENT. NOW IT IS ALMOST EVERY TIME I USE THE CAR. I TOOK IT INTO THE MECHANIC AND HE SAID THAT FORD IS HAVING ISSUES WITH THE CVT TRANSMISSION. SO FAR THERE AS NOT BEEN A RECALL. HE SAID HE CAN'T FIX IT BECAUSE HE CANNOT GET THE PARTS. MY CAR WITH LUNGE FORWARD WHEN I TURN IT ON. IT ALSO WILL SURGE WHEN I GO INTO REVERSE. TODAY WHEN I WAS DROPPING MY YOUNGEST SON AT SCHOOL IT LUNGED FORWARD IN THE AREA WHERE CHILDREN AROUND. I HAD A DIFFICULT TIME CONTROLLING THE CAR. IT NOW IS BECOMING A BIGGER SAFETY ISSUE. WHY IS FORD NOT RECALLING THIS CAR? IT IS NOT SAFE! WHAT DOES IT TAKE TO GET THIS TAKEN CARE OF? MY CONCERN IS SOMEONE IS GOING BE SEVERELY INJURED DUE TO THIS PROBLEM. BEFORE THIS ISSUE I WAS VERY HAPPY WITH MY FREESTYLE. NOW I AM SO SCARED. FORD PLEASE HELP! *TR

Sep 20, 2012

I HAD LEFT THE VEHICLE IDLING IN PARK WHILE I WENT TO CHECK THE MAILBOX. WHEN I GOTBACK I SHIFTED INTO REVERSE AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE LUNGED BACK ALMOST STRIKING A PEDESTRIAN I HAVE COMPLAINED ABOUT THIS BEFORE AND I NOTICE THE INVESTIGATION HAS BEEN OPEN SINCE MAY 2011 I HAVE ALSO NOTICED THERE HAVE BEEN ALOT OF COMPLAINTS ABOUT THIS PROBLEM ON THE WEB. JUST AN FYI IT SEEMS TO LUNGE WHEN TAKING OFF IN FORWARD OR REVERSE. I ALSO NOTICED THERE IS A CLASS ACTION SUIT AGAINST FORD FOR THIS PROBLEM IN CALIFORNIA. *TR

Sep 07, 2012

ON VERY HOT DAYS, THE CAR WILL LURCH FORWARD WHEN PUT INTO GEAR THE FIRST COUPLE OF TIMES. *TR

Aug 18, 2012

+ 2 more complaints for this component

FUEL SYSTEM, GASOLINE,POWER TRAIN

6 complaints

STARTED TO EXPERIENCE ENGINE SURGE PROBLEM THAT IS APPARENTLY PRETTY COMMON. MOSTLY OCCURS WHEN ACCELERATING FROM STOPPED POSITION. ALSO CHECK ENGINE LIGHT CAME ON. CHECKED CODE AT NAPA STORE. P0109 INDICATING FUEL RAIL PRESSURE SENSOR. LOCAL MECHANIC CLAIMED IT TO BE A FUEL FILTER PROBLEM. HAD MECHANIC CHANGE FILTER, PROBLEM RESOLVED FOR VERY SHORT TIME PERIOD. ABOUT MONTH LATER SAME PROBLEM AND ENGINE CODE. REPLACED FUEL SENSOR MYSELF. PROBLEM RETURNED 2 DAYS LATER WITHOUT ENGINE CODE. FROM MY RESEARCH ON THIS SITE AND OTHERS FOUND OUT ABOUT CUSTOMER SATISFACTION PROGRAM 12N03. CALLED LOCAL DEALER TO LOOK INTO HAVING VEHICLE CHECKED. WAS INFORMED BY SERVICE OPERATOR THAT MY VIN DOES NOT QUALIFY BUT THEY WOULD LET ME PAY $150.00 DOLLARS TO CHECK OUT PROBLEM. I AM THINKING I WILL EXERCISE MY FREE WILL TO GET RID OF THIS VEHICLE FOR A KIA OR HYUNDAI MODEL THAT I CAN TRUST. *TR

May 27, 2014

ON THE DATE SHOWN, WHILE DRIVING IN A FUNERAL PROCESSION AND ENTERING THE CEMETERY MY VEHICLE STARTED TO LURCH, LUNGE AND BUCKING. TRIED TO GIVE IT GAS BUT DIDN'T RESPOND. I THEN SHUT THE VEHICLE OFF AND WHEN I STARTED UPON LEAVING THE CEMETERY THE VEHICLE STARTED THIS AGAIN. I DROVE TO THE DEALERSHIP AND THE MAINTENANCE PERSON TOLD ME THAT THIS WAS BEING CAUSED BY A SENSOR AND THAT I COULD SHUT THE VEHICLE DOWN AND RESTART AFTER A FEW MINUTES. THIS SEEMED TO WORK FOR A WHILE THEN THE SAME PROBLEMS KEPT OCCURRING. THIS WAS MENTIONED A NUMBER OF TIMES TO THE DEALER WITH THE SAME EXPLANATION. I THINK THAT THIS PROBLEM HAS NOW CREATED ANOTHER IN THE THE TRANSMISSION ON THE VEHICLE IS GONE.

Nov 12, 2012

MY FORD FREESTYLE HAS 87,000 MILES. UNTIL RECENTLY, IT HAS BEEN A TERRIFIC CAR. HOWEVER, IT NOW HAS HAD INTERMITTENT PROBLEMS THAT (ACCORDING TO THE CODE) ARE LINKED TO THE THROTTLE BODY. THE TRANSMISSION AND ENGINE LIGHTS COME ON. THE ACCELERATOR DOESN'T WORK, AND THEN IT LUNGES UNEXPECTEDLY. AFTER RESEARCHING ONLINE, I FOUND HUNDREDS OF OTHERS ARE HAVING THIS ISSUE. *TR

Aug 30, 2011

LURCHING OUT OF CONTROL CAR HAD TO BE HELD WITH EXTREME FORCE ON THE BRAKES. TOOK TO DEALER JUNE 15, 2009 REPLACED THROTTLE BODY AND MOTOR ASSY. COST $732.86 JUNE 15, 2011 CAR HAS BEEN LURCHING AGAIN, ALMOST TOOK OUT OUR KITCHEN WALL, HOLDING BRAKE HARD SAVED HOME. *TR

Jun 16, 2011

BOUGHT A USED 2007 FORD FREESTYLE LIMITED 3.0 DURATEC ENGINE, CVT AUTOMATIC TRANSMISSION 2 WEEKS PRIOR TO INCIDENT. HAD FORD DEALER TUNE-UP THE ENGINE, REPLACE FRONT CRANKSHAFT SEAL ON ENGINE AND REPLACE THE CVT FLUID & FILTERS AS WELL AS PERFORM A MULTI-POINT INSPECTION. AFTER WORK PERFORMED (WHICH REQUIRED THE REMOVAL OF THE INTAKE MANIFOLD W/THROTTLE BODY ATTACHED FOR THE TUNE-UP) THE VEHICLE NOW SURGES BADLY WHEN IN REVERSE PULLING OUT OF PARKING SPOT. DOES SO QUITE POWERFULLY AND IS VERY DANGEROUS TO ANY LIFE & PROPERTY THAT IS AROUND THE VEHICLE WHEN SURGING OCCURS UNEXPECTEDLY. NO DOUBT IN MY MIND HAD MY WIFE BEEN DRIVING SHE WOULD HAVE PANICKED AND THERE WOULD HAVE BEEN A LOSS OF LIFE OR PROPERTY. FORTUNATELY I WAS DRIVING AND MANAGED (JUST BARELY) TO MAINTAIN CONTROL. TOOK BACK TO DEALER TO DIAGNOSE AND WAS QUOTED THE THROTTLE BODY NEEDED TO BE R/R'D. WAS TOLD BY SERVICE MANAGER FORD WAS WELL AWARE OF THE ISSUE BUT HAS FAILED TO RESPOND WITH A RECALL. *TR

Oct 27, 2010

+ 1 more complaint for this component

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

6 complaints

WHEN YOU SLOW DOWN TO STOP, VEHICLE SOMETIMES LUNGED, OR ACCELERATES. WHEN YOU BACK OUT OF A PARKING SPOT, VEHICLE SOMETIMES SUDDENLY LUNGED OR ACCELERATES. *TR

Oct 23, 2013

FIRST HAPPENED THE DAY I BOUGHT THE VEHICLE USED WITH 93,000 MILES. I WAS BACKING OUT OF A PARKING SPACE AND THE VEHICLE LUNGED. IT ALSO TURNED OFF. IT DID IT TWICE IN A ROW. THEN NO PROBLEMS FOR ANOTHER FEW HUNDRED MILES. IT DOES IT EVERY TANK OR SO OF GAS. OCCASIONALLY IT WILL BE ACCOMPANIED WITH THE WRENCH LIGHT. I BROUGHT IT TO A LOCAL AUTO SHOP WHEN THE LIGHT WAS ON (PURE LUCK BECAUSE IT TURNS OFF QUICKLY AFTER) AND IT CODED SOMETHING BUT THEN WHEN THE SEARCHED THE CODE IT CAME UP AS NOT MATCHING MY VEHICLE! I AM BRINGING IT TO A DEALERSHIP NEXT WEEK FOR SERVICE BEFORE A LONG ROAD TRIP AND HOPE TO HAVE THE THROTTLE BODY CLEANED. FROM WHAT I GATHER THIS IS A KNOWN AND WIDESPREAD PROBLEM WITH THIS VEHICLE. I REALLY WISH THEY WOULD RECALL IT AND FIX IT! *TR

Jul 18, 2013

WHEN I HAVE THE CAR IN PARK AND AM READY TO REVERSE OR DRIVE FORWARD, IT SEEMS LIKE IT WANTS TO TAKE OFF ON ITS OWN BEFORE I EVEN LET GO OF THE BRAKE OR GIVE IT GAS. THIS CAN CAUSE AN ACCIDENT TO OCCUR WITHOUT ME HAVING AN CONTROL OVER IT. THIS IS NOT SAFE!! *TR

Jul 01, 2013

THE 2007 FREESTYLE WHICH WAS BUILT NEAR THE END OF 2006. IT WAS OK WHEN FIRST PURCHASED AS USED BACK IN 2008. BUT AS TIME WENT ON ITS THROTTLE BEGAN TO SURGE UNEXPECTEDLY. EVENTUALLY IT BEGAN TO HAPPEN OFTEN ENOUGH FOR MY WIFE AND I TO NOTICE HOW IT USUALLY HAPPENS WHEN THE AC IS ON. IT'S PARTICULARLY A PROBLEM WHILE PULLING IN AND OUT OF PARKING SPACES. NOW IT HAPPENS EVERY SINGLE DAY BEGINNING WHEN THE CAR IS BACKED OUT OF THE GARAGE. WE HAVE LEARNED TO KEEP OUR FOOT ON THE BRAKE TO STOP THE CAR FROM CRASHING INTO ANYTHING. TO ME THE PROBLEM SEEMS TO BE GETTING WORSE. BUT I DON'T DRIVE IT AS OFTEN AS DOES MY WIFE. SHE SAYS THAT THE PROGRESSION OF THE PROBLEM SEEMS TO HAVE SLOWED DOWN. BUT SHE SAYS SHE HAS GOTTEN USED TO COMPENSATING FOR IT. THE CAR ALSO HAS DIFFICULTY STARTING OCCASIONALLY. MAYBE THAT IS RELATED TO THE SURGING THROTTLE. BUT SO FAR WE HAVE NOT NOTICED THE STARTING PROBLEM CORRELATING WITH ANYTHING IN PARTICULAR. THE LOCAL FORD DEALER SAYS THERE IS A RECALL TO HAVE THE THROTTLE BODY CLEANED. THAT HAS BEEN SCHEDULED. *TR

Feb 25, 2013

LOW SPEEDS FORWARD OR REVERSE, HERE IN FLORIDA HOT HUMID ENVIRONMENT, CAR ACCELERATES FASTER THAN FOOT PEDAL RESPONSE. *TR

Oct 14, 2012

+ 1 more complaint for this component

FUEL/PROPULSION SYSTEM

5 complaints

AUTO WAS REPAIRED 2008 BY NON FORD DEALER BEFORE THE RECALL HAPPENED FOR PROBLEM OF AUTO SURGING FORWARD AND BACKWARDS. THEN FORD REIMBURSED THE MONEY $700.00 OF REPAIR. NOW CAR HAS 110K MILES AND IS SURGING FORWARD AND BACKWARDS AGAIN . VERY DANGEROUS FOR ME AND FAMILY. I WOULD LIKE FOR FORD TO REPAIR MY VEHICLE AGAIN. ORIGINAL REPAIR WAS FOR THE CAR SURGING FORWARD AND BACKWARDS AND I FEEL THAT WITH ONLY 110K MILES ON IT, I SHOULD NOT BE EXPERIENCING THIS DANGEROUS ISSUE AGAIN!!!

Jul 11, 2019

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE CONTACT NOTICED FUEL RUNNING DOWN THE INCLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FRACTURE ON THE FUEL TANK. ALSO, BOTH FUEL PUMPS WERE CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Feb 08, 2019

WHEN SHIFTING TRANSMISSION INTO REVERSE, VEHICLE HAS A HIGH ACCELERATION AND BRAKING NEEDS TO BE DONE VERY HARD TO CONTROL .

Apr 18, 2018

OUR CAR HAS ON SEVERAL OCCASIONS ACCELERATED ON IT'S OWN. MOSTLY WHEN IT IS HOT OUT. IT WILL ACCELERATE EITHER IN REVERSE OR FORWARD WITHOUT EVEN HAVING OUR FOOT ON THE GAS PEDAL. ON 6/21/2012 IT ALMOST FORDCED US OUT INTO AN INTERSECTION. *TT

Jun 22, 2012

JUST BOUGHT A USED 2007 FORD FREESTYLE AND HAD IT FOR 3 DAYS, AND HAD THE ALREADY DOCUMENTED LUNGING/STALLING ISSUE. *TR

May 25, 2012

SEAT BELTS

5 complaints

MIDDLE ROW, MIDDLE SEAT, SEAT BELT LOCKED UP. THIS SEAT BELT WAS NOT IN THE FEMALE LOCK, 3-POINT SEAT BELT POSITION. IT WAS UN-ENGAGED. SEAT WAS PUT IN THE DOWN POSITION AND SEAT BELT LOCKED EVEN TIGHTER. THE SEAT WOULD NOT GO IN THE UP POSITION, THE UN-ENGAGED SEAT BELT HAD TO BE CUT SO THAT THE SEAT WOULD GO IN THE UP POSITION. *DT

Dec 20, 2014

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NO LONGER OPERABLE. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98000.

Dec 12, 2013

FRONT PASSENGER SEAT BELT WILL NOT LOCK - HASP DOES NOT ENGAGE WITH SPRING CLIP. FRONT PASSENGER SEAT IS UNUSABLE UNTIL THE PROBLEM IS FIXED. BEEN DRIVING FOR 40 YEARS THIS IS THE FIRST TIME I'VE HAD A SEAT BELT FAILURE, BUT IT SEEMS THIS MODEL HAS A PROBLEM. *TR

Jul 17, 2013

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR MIDDLE PASSENGER SEAT BELT RETRACTOR LOCKED, WHICH PREVENTED HIM FROM USING IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,500 AND THE CURRENT MILEAGE WAS 29,000.

Jun 05, 2012

I HAVE A 2007 FREESTYLE AND THE DRIVERS SEATBELTS WONT WORK PROPERLY AND ALL THE HANDLES FOR FORWARDING THE SEATS HAVE LIKE GOTTEN LOOSE THEY ARE STILL THERE BUT WONT WORK PROPERLY EITHER. ITS JUST WHAT LIKE THREE YRS OLD I SHOULDN'T HAVE THIS PROBLEM AT ALL COME ON OLDER CARS STILL HAVE THESE THINGS WORKING PROPERLY.ITS A VERY SAFETY ISSUE PROBLEM.NO OLD PART IS AVAILABLE NO WHERE I'VE CALLED SO MANY JUNK CAR PLACES AND NOTHING.THIS SEATBELT THING IS SO EXPENSIVE AT THE DEALER I STILL PAY A NOTE ON IT FROM A CARLOT AND I JUST CANT AFFORD IT AND THEN THE GAS IS SO HIGH ITS SO RIDICULOUS IT HAS GONE BAD SO SOON. *TR

Apr 06, 2011

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

4 complaints

WELL I NOTICED THIS ISSUE A COUPLE MONTHS AGO, I BOUGHT THE CAR BACK IN JULY OF 2019 WITH 123,000 MILES. WHENEVER I GO TO PARK OR REVERSE WITH THE A/C ON OR ANYTHING MY CAR LUNGES WITHOUT ME EVEN TOUCHING THE ACCELERATION AND I HAVE TO SLAM ON THE BRAKES NOT TO HIT ANYTHING. AND TODAY I REVERSED OUT OF A PARKING SPOT AND IT LUNGES AS USUAL AND WHEN I STARTED DRIVING DOWN THE ROAD A WRENCH LIGHT FLASHED ON AND I WASN'T GETTING AS MUCH ACCELERATION AS USUAL. I'VE BEEN RESEARCHING AND THIS SEEMS TO BE A PROBLEM A LOT OF PEOPLE HAVE HAD WITH THIS CAR. IT JUST SCARES ME WITH IT LUNGING AND SPEEDING UP ON ITS OWN IN DRIVE THRUS, PARKING LOTS/SPOTS, AND SIMPLY WHEN I'M SITTING AND TURN MY WHEEL JUST A LITTLE BIT IT DECIDES IT WANTS TO ACCELERATE ON ITS ON! ALL THIS HAPPENED MOSTLY WHEN I JUST START DRIVING, OR PULLING IN SOMEWHERE OR REVERSING, AND SOMETIMES WHEN I'M STATIONARY AT A DRIVE THRU.

Jul 29, 2020

MY FREESTYLE ACCELERATORS/ LUNGES FORWARD FOR "NO REASON" WHEN I'M PUSHING ON BRAKE TO PARK. THIS HAS HAPPENED NUMEROUS TIMES AT GROCERY STORE, WAL-MARY ETC. LAST TUESDAY WAS THE SCARIEST. I WAS WITH MY MOM DRIVING TO THE BANK AND AS I WAS PARKING IT ACCELERATED MUCH MORE THAN IT NORMALLY DOES. WE HOPPED THE CURB AND ALMOST CRASHED INTO THE BANK WALL. MY FOOT WAS ON THE BRAKE! I HAVE SEEN SEVERAL MECHANICS WHO HAVE NO CLUE AND CAN'T FIND ANYTHING WRONG. I WENT IMMEDIATELY TO SEEN ANOTHER RECOMMEND SEASONED MECHANIC WHO SAID HE HAD NO IDEA WHAT IT COULD BE AND SAW NOTHING WRONG. I'M SCARED TO DRIVE MY CAT OR EVEN PARK IT. I ONLY PARK AWAY FROM OTHER CARS NOW. IF SOMEONE WOULD HAVE BEEN IN FRONT OF MY CAT AT THE BANK, THEY WOULD HAVE BEEN SERIOUSLY INJURED. I GOOGLED THE PROBLEM AND SAW OTHER PEOPLE HAD REPORTED THE SAME THING AND I'M HOPING THAT YOU GUYS CAN TELL ME WHAT THE ISSUE WAS SINCE THERE WERE NUMEROUS OTHER COMPLAINTS. THANK YOU SO MUCH FOR YOUR TIME.

Aug 26, 2017

THE CAR IS SELF ACCELERATING!! IT IS VERY SCARY. IT DOES IT WHEN I AM ON DRIVE TRYING TO SLOW DOWN AND STOP OR WHEN I HAVE BEEN PARKED AND TRY TO BACKUP SLOWLY TO MOVE IN REVERSE. IT THEREFORE, HAPPENS MOSTLY AT RED LIGHTS, STOP SIGNS, AND IN PARKING LOTS. I AM TERRIFIED THE CAR WILL RUN OVER A PERSON CROSSING THE STREET OR WALKING BEHIND MY CAR IN A PARKING SPACE. WHEN THE CAR SELF ACCELERATES, IT DOES IT SUDDENLY AND FORCEFULLY. IN THAT SPLIT SECOND I SLAM ON THE BRAKES TO AVOID RUNNING OVER A CROSSING PEDESTRIAN OR WINDING UP AT CROSSROADS AND CAUSE AN ACCIDENT. WHEN I STEP ON THE BRAKES, THE CAR SHAKES AND DIES. I HAVE TO QUICKLY RESTART THE CAR AGAIN. THIS CONSTANT DYING AND RESTARTING OF THE CAR AT RED LIGHTS AND PARKING LOTS HAD DRAINED MY BATTERY. THIS EXACT SELF ACCELERATING PROBLEM HAPPENED IN 2011. IT WAS "FIXED" AT THE MAXWELL FORD DEALERSHIP IN 5000 SOUTH I-35 78745. THEY SAID IT WAS THE THROTTLE. I HAD A NEW AC COMPRESSOR PUT IN RECENTLY AND SUDDENLY THE PROBLEM CAME BACK. THE LAST FOUR YEARS THE AC HAS NOT WORKED WELL. I WONDER IF THERE IS A A CONNECTION BETWEEN THE PROPER FUNCTIONALITY OF BOTH PARTS - THE THROTTLE AND THE AC. I AM DESPERATE TO HAVE IT REPAIRED AGAIN, AND OF COURSE AT NO EXPENSE OF MINE SINCE IT HAS BEEN OBVIOUSLY A CONTINUOUS FACTORY/DESIGN DEFECT. PLEASE HELP, I HAVE LESS THAN $200 IN MY ACCOUNT AND I DEPEND ON MY CAR FOR MY LIVELIHOOD.

Aug 05, 2017

SEVERAL TIMES MY VEHICLE SURGES FORWARD WHEN MOVING AT SLOW SPEEDS OR BRAKING. THIS HAS HAPPENED WHILE DRIVING FORWARD AND REVERSE. MORE NOTICEABLE WHEN THE A/C IS ON. EVEN WHEN MY FOOT IS ON THE BRAKE . I CAN HEAR THE ENGINE REVVING WHEN THIS IS HAPPENING - EVEN THOUGH MY FOOT IS ON THE BRAKE.IT ALSO LOSES POWER ON THE FREEWAY AND BECOMES VERY SLUGGISH IN ACCELERATION.THE VEHICLE WOULD LOSE POWER UNEXPECTEDLY WHEN DRIVING 10 MPH AND UP. ALSO I HAD A MINOR ACCIDENT,THE VEHICLE ACCELERATED BY ITSELF AND I HIT A WALL IN MY GARAGE. ALSO, IT WOULD NOT GO FORWARD AND WHEN PUT IN REVERSE IT WOULD ACCELERATE--THIS HAPPENED IN THE MIDDLE OF TRAFFIC DURING RUSH HOUR. WE FINALLY TOOK IT TO THE DEALER TO HAVE IT LOOKED AT, THEY TOLD US IT WAS THE THROTTLE BODY AND OUR MASTER TECH GUARANTEE DID NOT COVER THE EXPENSE. ALL THEY DID WAS CLEAN THE THROTTLE UP (IS EXPECTED TO HAVE MORE PROBLEMS LATER) BECAUSE THE COST WAS OVER $700 AND WE CANNOT AFFORD IT AT THE TIME. SO, AFTER WE TOOK IT OUT OF THE SHOP THE CAR IS NOW ONLY ACCELERATING TO NO MORE THAN 4000

Jul 27, 2011

Crash: 1

SUSPENSION

4 complaints

TOOK VEHICLE TO MECHANIC FOR ROUTINE ANNUAL STATE INSPECTION. VEHICLE PASSED ALL ITEMS EXCEPT THE K MEMBER FRAME (SUBFRAME) HAD EXCESSIVE RUST AND HAD CORRODED TO THE POINT THAT THE CAR WAS UNSAFE TO DRIVE UNTIL THIS DEFECT WAS CORRECTED. ESTIMATED COST FOR REPAIR WAS IN THE NEIGHBORHOOD OF $1000. VEHICLE CURRENTLY HAS 140K MILES AND IS OTHERWISE IN VERY GOOD CONDITIION.

Jan 19, 2019

DESCRIPTION OF FAILURE FORD MOTOR CASE NO. [XXX] DECEMBER 2, 2014 2007 FORD FREESTYLE SEL FWD ' 89,800 MILES VERY GOOD CONDITION- ORIGINAL OWNER ON NOVEMBER 26, 2014 OWNER EXPERIENCED PROBLEM WITH PASSENGER REAR WHEEL. WHEEL WAS SWAYING IN AN OUTWARD DIRECTION ON THE BASE OF THE WHEEL AND DRIVER WAS NOT ABLE TO CONTROL THE AUTOMOBILE. UPON INSPECTION AT METRO FORD SALES (WHERE AUTOMOBILE WAS PURCHASED) ON DECEMBER 2, 2014 IT WAS FOUND THAT THE REAR SUSPENSION SUB-FRAME HAD FAILED THROUGH EXTENSIVE RUST. THE LOWER CONTROL ARM BRACKET HAD BROKEN FREE OF THE ACTUAL SUSPENSION SUB-FRAME BODY. THIS ALLOWED THE BASE OF THE WHEEL SYSTEM TO PROJECT IN AN OUTWARD DIRECTION AND CAUSED THE LOSS OF CONTROL AND TRACTION. THE MAINTENANCE PERSONAL DETERMINED THAT THEY WOULD NOT BE ABLE TO REPAIR THE SUB-FRAME ASSEMBLY. THE CORRECTIVE ACTION WOULD BE THE REMOVAL OF THE SUB-FRAME ASSEMBLY AND THE REPLACEMENT WITH A SERVICEABLE ASSEMBLY. THERE IS NO DOUBT IN THE MINDS OF THE SERVICE PERSONAL THAT THE CAUSE OF THE FAILURE WAS EXTENSIVE AND UNUSUAL RUST. UPON INSPECTION OF THE REMAINDER OF THE UNDERCARRIAGE FRAMEWORK THERE WAS COMPARATIVELY LITTLE RUST TO OTHER COMPONENTS. THE EXHAUST SYSTEM, WHICH IS ADJACENT TO THE FAILED SUB-FRAME SYSTEM, HAD VERY LITTLE RUST AND WAS STILL VERY SERVICEABLE THIS IS A VERY TROUBLING SITUATION SINCE THE CAR WAS RARELY DRIVEN IN THE SNOW. FURTHERMORE, THE AUTOMOBILE HAS ALWAYS BEEN HOUSED IN A CLIMATICALLY CONTROLLED GARAGE SYSTEM THROUGHOUT ITS LIFESPAN. AT THIS JUNCTURE, IT IS VERY OBVIOUS TO ALL PARTIES CONCERNED THAT THE SUB-FRAME IN QUESTION WAS MANUFACTURED WITH SUB-STANDARD STEEL AND ALLOYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 07, 2015

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER TIRES HAD TO BE REPLACED EVERY SIXTY DAYS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS BUT THE CAUSE OF THE PREMATURE TIRE WEAR WAS UNDETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 100,000.

May 07, 2013

THE CAR DEVELOPED A SERIOUS RIGHT-LEFT JERK WHEN EVER THE CAR WAS ACCELERATED OR DECELERATED. THE FORD DEALER TECHNICIAN DETERMINED THAT THE LEFT LOWER BALL JOINT WAS LOOSE. FROM THE OFFICIAL FORD REPAIR MANUAL THE BALL JOINT SHOULD BE AT 85 FT-LBS. IN MY OPINION A NUT SET TO 85 FT-LBS SHOULD NOT HAVE WORKED LOOSE. THE TECHNICIAN HAD NO IDEA WHY THE BALL JOINT NUT HAD COME LOOSE. SINCE THIS VEHICLE WAS PURCHASED FROM A FORD DEALER AND NO FRONT END MECHANICAL WORK WAS EVER DONE, I BELIEVE THAT THE BALL JOINT NUT WAS NOT SET TO THE PROPER TORQUE WHEN THE CAR WAS INITIALLY ASSEMBLED. ONCE THE FORD DEALER COMPLETED THE REPAIR I ASKED THE TECHNICIAN TO CHECK THE RIGHT SIDE AND IN FACT THE RIGHT SIDE BALL JOINT WAS ALSO A LITTLE LOOSE. *TR

Sep 15, 2010

POWER TRAIN,EQUIPMENT

4 complaints

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN SHIFTING GEARS OR DEPRESSING THE BRAKE PEDAL, THE VEHICLE JOLTED. ADDITIONALLY, THE AIR CONDITIONING UNIT WOULD ONLY CIRCULATE WHILE DRIVING. WHILE AT A STOP, THE AIR CONDITIONING WOULD NOT RELEASE COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE MAY HAVE BEEN A TRANSMISSION MALFUNCTION AND A DEFECT WITHIN THE AIR LINES, WHICH POTENTIALLY CAUSED THE AIR CONDITIONING TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Sep 26, 2014

I HAVE A 2007 FORD FREESTYLE . THE TRANSMISSION HAS GONE OUT IN MY CAR. I HAVE EXPERIENCE UNCONDITIONAL "SURGING" WHILE THE CAR WAS IN GEAR. I HAVE GONE WITHOUT RUNNING THE AIR CONDITIONER, THINKING THAT WAS THE "CAUSE" OF THE CAR SURGING (TAKING OFF). THE INCREASE ACCELERATION (REVVING) OF THE SPEEDOMETER AND RPM GAUGES WERE VERY ALARMING. THE OCCURRENCES WERE MANY THROUGHOUT THE TWO YEARS OF ME DRIVING THE CAR. THE WRENCH APPEARED WHILE I WAS DRIVING, THE CAR DIED. I PULLED OVER AND STARTED THE CAR BACK UP. IT HESITATED AFTER TWO TRIES, IT FINALLY TURNED OVER. I PRECEDED TO GO TO T MY NEXT DESTINATION THREE HOURS LATER, AFTER TRANSPORTING THE ATHLETES THAT I COACH, THE CAR STOP AS WE WERE TRAVELING DOWN THE ROAD (ON GOING TRAFFIC) .THERE IS WHERE "EVERYTHING " WENT PIECES. THE CAR WAS NOT GETTING ANY GAS, IT WOULD NOT GO INTO DRIVE NOR REVERSE. I WAS SCARED AND DEVASTATED, THE KIDS WERE FRIGHTENED, SCREAMING OUT THAT WE WERE GOING TO DIE. I AM PRAYING THAT FORD WOULD MAKE A JUSTIFIABLE DECISION ON RECALLING THIS MAKE AND MODEL BEFORE "TRAGEDY" STUMBLE UPON THEIR COMPANY, CONFUSED & CONCERN. *TR

Aug 13, 2011

CAR WOULD LUNGE FORWARD ON ITS OWN 2007 FORD FREESTYLE. *TR

Jul 26, 2011

MY 2007 FORD FREESTYLE WAS DELIVERED IN JANUARY, 2007. IN MARCH 2008, THE TRANSMISSION WENT AND THE DEALER HAD THE FREESTYLE UNTIL THE END OF MAY, 2008. THE DEALER TOLD ME THAT "PEOPLE" WERE FLOWN IN FROM "DETROIT." THEN, IN AUGUST, 2009, THE TRANSMISSION WENT ON THE MASS PIKE AT 65 MPH. I CALLED THE DEALER AND I WAS TOLD THAT IT WAS MY RESPONSIBILITY BECAUSE THE CAR WAS OUT OF WARRANTY, BUT THE NEW TRANSMISSION ONLY HAD 11,000 MILES ON IT. (AS AN ASIDE, NO ONE WAS AT THE DEALERSHIP THAT I HAD ANY CONTACT WITH WHEN THE TRANSMISSION WENT IN 2008.) I CALLED FORD. I WAS TOLD THAT THIS WAS NOT A "FORD PROBLEM" BECAUSE IT WAS NOT FIXED BY FORD, BUT RATHER BY THE "TRANSMISSION SHOP AROUND THE CORNER." FORD'S PROBLEM HAS BEEN SITTING IN MY DRIVEWAY SINCE THEM AND I CONTINUE TO PAY FOR FORD'S PROBLEM. *TR

Jan 12, 2011

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

I PURCHASED MY 2007 FF DEC OF 2010. THREE MONTHS AFTER PURCHASE, I NOTICED MILD ACCELERATION SOMETIMES WITHOUT APPLYING MY FOOT TO THE PEDAL. IT BECAME PROGRESSIVELY WORSE BY MID JUNE. SO MUCH SO THAT I CONTACTED DRIVETIME WHERE I PURCHASED THE CAR & THEY GAVE ME SOME TRANSMISSION SHOP TO TAKE IT TO, ONLY BE TOLD THAT IT WAS NORMAL FOR THAT PARTICULAR TRANSMISSION. WELL, BY 2012, THE UNINITIATED ACCELERATION HAS BECOME SO BAD THAT A FEW MONTHS AGO MY CAR ACCELERATED ON ITS OWN & RAN SLAM INTO THE BACK OF A LADY'S CAR CAUSING MORE THAN $2000 WORTH OF DAMAGE. I TRIED TO EXPLAIN TO POLICE THAT MY CAR ACCELERATED ABRUPTLY WITHOUT ME DOING ANYTHING BUT SLIGHTLY LIFTING MY FOOT FROM THE BRAKE (NEVER TOUCHING THE GAS). HE DIDN'T GIVE ME A TICKET BUT SAID IT WAS STILL MY FAULT. MY KIDS CALL THE CAR A TRANSFORMER BUT IT IS THE WORSE TRYING TO KEEP IT FROM PLUNGING FORWARD OR BACKWARD & HITTING SOMETHING OR SOMEONE! I HAVE TO MAKE ABSOLUTE SURE NO ONE IS AROUND WHEN I AM IN SHOPPING LOTS BECAUSE I AM AFRAID WHEN THE CAR TAKES OFF BACKWARDS FROM PARKING SPACES. I USUALLY HAVE TO SLAM ON BRAKES BUT THEN THE CAR SHUTS OFF &ON COMES THE ENGINE LIGHT. SOMETHING HAS TO BE DONE ABOUT THIS DANGEROUS PROBLEM WITH THE FORD FREESTYLE!!! *TR

Oct 08, 2012

Crash: 1

MY 2007 FORD FREESTYLE WILL LUNGE UNEXPECTEDLY IN IDLE, WITH FOOT ON THE BRAKE. SOMETIMES THE VEHICLE WILL SURGE AND SHUT DOWN. THIS HAPPENS MORE WITH THE AIR CONDITIONING ON. I WILL SHUT OFF THE A/C, THEN RESTART THE VEHICLE AND DRIVE WITHOUT A/C. *TR

Aug 06, 2012

WHILE DRIVING IN 90 DEGREE + TEMPERATURES, WE HAVE NOTICED THAT THE CAR LURCHES WHILE REVERSING FROM A PARKING SPOT, OR AT A STOP. BRAKING DOES STOP THE UNEXPECTED ACCELERATION, HOWEVER IT STILL FEELS UNSAFE. THIS HAS HAPPENED 3-6 TIMES, AND AS RECENTLY AS TODAY (7/17/12). IT IS NOT DRIVER ERROR - AGAIN HAS HAPPENED ENOUGH THAT WE ARE ABLE TO ANALYZE THAT THE FOOT IS NOT ON THE GAS. CHECK ENGINE LIGHT COMES ON WHEN THIS OCCURS. *TR

Jul 17, 2012

MY 2007 FORD FREESTYLE HAS BEEN HAVING UNEXPECTED ACCELERATION WHILE AT VERY LOW SPEEDS IN EITHER FORWARD OR REVERSE. THE ACCELERATION CAN BE STOPPED BY THE BRAKE, BUT HAPPENS UNEXPECTEDLY. I HAVE PREVIOUSLY REPORTED THIS TO THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE, HOWEVER, THEY WERE UNABLE TO REPLICATE THE PROBLEM, SO NO ACTION WAS TAKEN. THE PROBLEM HAS BEEN OCCURRING WITH INCREASING FREQUENCY OVER THE PAST YEAR. IT IS WORSE WHEN THE CAR HAS BEEN RUNNING FOR A LONG TIME, OR IN HOT WEATHER IT SEEMS WITH AIR CONDITIONING RUNNING. THE LUNGING WILL SOMETIMES HAPPEN REPEATEDLY IN THE COURSE OF TRYING TO PARK THE CAR, THEN THE CAR WILL SOMETIMES STALL. I HAVE SERIOUS SAFETY CONCERNS WHILE DRIVING IN PARKING LOTS AS IT IS DIFFICULT TO CONTROL THE VEHICLE. THE PROBLEM IS EXACTLY AS DESCRIBED IN NHTSA INVESTIGATION PE11018. *TR

May 31, 2012

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

4 complaints

VEHICLE SURGES FORWARD WHEN RELEASING BRAKE PEDAL. ANY TIME CAR COMES TO COMPLETE STOP, UPON RELEASE OF BRAKE PEDAL, VEHICLE SURGES FORWARD INVOLUNTARILY. ESPECIALLY NOTICEABLE WHEN AIR CONDITIONING IS ENGAGED AND MORE PRONOUNCED AT HIGHER BLOWER SETTINGS. DANGEROUS TO DRIVE WHILE PICKING UP KIDS AT SCHOOL. HAVE NOT EXPERIENCED SURGE WHEN A/C OFF. RECENTLY HAD A/C PROBLEM AND WHILE A/C NOT WORKING-NO SURGE, THE FIRST DAY A/C FIXED-SURGE BACK. A/C PROBLEM FIXED WITH A SCROLL COMPRESSOR RELIEF VALVE. WE FEEL THE A/C AND THE SURGE PROBLEM ARE DIRECTLY CONNECTED AND ARE VERY WEARY OF DRIVING VEHICLE EXCEPT FOR IT IS THE ONLY FAMILY VEHICLE WE OWN. THIS HAS BEEN AN ONGOING PROBLEM, ESPECIALLY WHEN THE WEATHER IS WARM AND WE MUST USE THE A/C. SEVERAL TIMES HAVE COME CLOSE TO HITTING OTHER VEHICLES OR PEDESTRIANS. THIS IS A REGULARLY OCCURRING PROBLEM THAT IS GETTING WORSE. TODAY, NUMEROUS WARNING LIGHTS CAME ON TOGETHER AND WE HAD TO STOP, TURN OFF VEHICLE AND RE-START. SOMETIMES ENGINE WILL DIE WHEN WE PUSH RAPIDLY ON BRAKE TO PREVENT SURGE. VEHICLE MUST THEN BE ALLOWED TO SIT FOR 30-60 SECONDS THEN BE RESTARTED. UNSURE SOURCE OF PROBLEM FROM A/C TO TRANSMISSION TO FUEL SYSTEM BUT ALL ARE ELECTRONICALLY CONTROLLED. THIS VEHICLE IS GETTING DANGEROUS TO DRIVE. *TR

Aug 31, 2011

WHILE SLOWING DOWN, BACKING UP OR PARKING, WITH THE AC ON, THE ENGINE SUDDENLY SURGES 500-800 RPM'S. IT HAS NOT HAPPENED WITH THE AC OFF. THE DEALER CLAIMED IT WAS NORMAL OPERATION, BECAUSE OF THE TYPE OF AUTO IT IS; AUTOMATIC. UPDATED 07/05/11 *BF UPDATED 08/04/11

Jul 01, 2011

TL*THE CONTACT OWNS 2007 A FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WHILE THE HEATING SYSTEM WAS ACTIVATED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 78,522 AND THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 6/8/11 *CN THE CONSUMER STATED WHEN THE DEFROSTER OR AIR CONDITIONING SYSTEM WAS IN USE, AFTER IDLING OR STOPPED, THE VEHICLE WOULD SURGE FORWARD WITHOUT HER FOOT ON BEING ON THE ACCELERATOR PEDAL. THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN REVERSE, IT WOULD SURGE BACKWARD AND THEN STALL. UPDATED 06/21/11

May 16, 2011

2007 FORD FREESTYLE THROTTLE PROBLEMS ON JULY 30,2010 THE CAR SURGED BY IT'S SELF IN REVERSE. UPON GETTING THE CARD INTO NEUTRAL THE CAR STOPPED AFTER NUMEROUS ATTEMPTS ON THE BRAKES. WE DROVE THE CAR APPROX. 1/8 MILE AND STOPPED THE CAR CUT OFF. ONCE AGAIN STARTING THE CAR IT SURGED FORWARD THIS TIME. NOW I'M HAVING TO PAY $901.00 PLUS TAX TO HAVE IT REPAIRED. ON EDMUNDS.COM I HAVE READ AND I'M NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. ONCE AGAIN FORD HAS GOTTEN AWAY WITH THE SAME THING THAT TOYOTA GOT CAUGHT IN ITS ACTIONS. ALSO THE REPAIRMAN SAID THE SOFTWARE WOULD HAVE TO BE REPROGRAMMED. PLEASE GO ONLINE AND LOOKED AT ALL THE PROBLEMS WITH THE FORD FREESTYLE. *TR

Aug 02, 2010

SERVICE BRAKES

3 complaints

2007 FORD FREESTYLE. CONSUMER WRITES IN REGARDS TO BRAKE HOSE LEAK. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES FAILED, NEARLY CAUSING A CRASH. IT WAS DETERMINED THAT A BREAKLINE HOSE CONNECTED TO THE ABS RUPTURED. THE VEHICLE WAS REPAIRED.*JS

Sep 03, 2020

ONLY WHEN THE AC IS ON DOES THE CAR LUNG/ACCELERATE WHEN I BRAKE AND COME TO A STOP. IT HAS ALSO STALLED OUT ON ME WHEN I HAVE COME TO A STOP IN TRAFFIC (WHEN AC IS ON). LUCKILY IT HAS RESTARTED BUT WHAT ABOUT NEXT TIME. PLEASE HELP. ITS EXPENSIVE TO REPAIR. I BOUGHT IT USED FROM A USED CAR DEALER, NOW IT MAKES SENSE WHY THEY WERE SO QUICK ON APPROVING ME FOR THE LOAN FOR THAT VEHICLE. I AM STILL PAYING IT OFF ($300 MONTHLY) SO PAYING FOR REPAIRS IS OUT OF MY BUDGET FOR SURE. IS THERE A RECALL? *TR

Jul 22, 2014

CAR WILL LUNGE IF I'M STARTING TO BRAKE OR PRESSING VERY LIGHTLY APPLYING BRAKES AND SOMETIMES WILL MOVE SEVERAL FEET BEFORE I CAN GET IT TO STOP I HAVE HIT CURBS AND GARAGE DOORS BECAUSE OF IT. *TR

Jul 09, 2012

AIR BAGS

3 complaints

A DASHBOARD LIGHT REFUSES TO GO OFF. WE CANNOT PASS INSPECTION WITH THIS ON...

May 06, 2019

TL* THE CONTACT OWNED A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK, NECK, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Oct 14, 2014

Crash: 1

Injuries: 1

I HAD AN ACCIDENT IN A RENTED 2007 FORD ESCAPE IN WHICH THE AIRBAG DEPLOYED. IT EXHAUSTED HOT GASSES NEAR MY WRISTS, SUFFICIENT TO MELT THE FLEECE I WAS WEARING AND GIVE ME SECOND DEGREE BURNS ON BOTH ARMS. EITHER THE AIRBAG MALFUNCTIONED IN DOING SO, OR THERE IS A DESIGN FLAW IN VENTING THE GASES NEAR THE POSITION WHERE THE DRIVER'S HANDS AND ARMS ARE MOST LIKELY TO BE.

Nov 03, 2006

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

3 complaints

MY CAR RANDOMLY SURGES. THIS USUALY HAPPENS AT LOW SPEEDS WHEN THE CAR IS AT OR CLOSE TO IDLE. THE CAR WILL SUGRE LIKE THE GASS IS BEING PRESSED BUT IT IS DEFINETLY NOT. IT ALSO SURGES RANDOMLY WHEN SHIFTED INTO DIFFERENT GEARS PARK,REVERSE,NEUTRAL. IT IS VERY DANGEROUS AS IT IS INPREDICTABLE.

Sep 07, 2017

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE SHOOK WHILE MAKING A TURN AND STALLED. THE FAILURE USUALLY OCCURRED WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ... UPDATED 08/23/16 *BF

Jul 29, 2016

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP FLASHED SEVERAL TIMES AND THEN WENT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. WHEN THE VEHICLE WAS IN REVERSE, IT INDEPENDENTLY SURGED BACKWARDS AND THE CONTACT HAD TO QUICKLY APPLY THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED NUMEROUS TIMES UPON STARTING AND THEN STALLED. THE CONTACT HAD TO APPLY THE BRAKE PEDAL WHILE AT A STOP DUE TO THE VEHICLE INDEPENDENTLY MOVING FORWARD. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE FOR SEVERAL MONTHS DUE TO THE INTERMITTENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

May 12, 2015

EQUIPMENT

3 complaints

WHILE LIFTING THE VEHICLE TO CHANGE A FLAT TIRE, THE SERVICE JACK BUCKLED ABOUT ONE INCH FROM THE PIVOT WHERE THE SADDLE THE PINCH RAIL RESTS ON AND THE VEHICLE DROPPED. THE VEHICLE WAS ON LEVEL GROUND WITH THE EMERGENCY BRAKE SET. THIS IS DISTURBING AS I WAS A FORD MECHANIC FOR FIVE YEARS AND HAVE WORKED IN NUMEROUS SHOPS AND HAVE NEVER COME CLOSE TO DROPPING A VEHICLE. THE JACK CREASED AT THE BUCKLE POINT AND BESIDES THE BUCKLED SECTION STILL APPEARS NEW. THE JACK WILL BE SAVED IF THE UNIT OR PICTURES ARE NEEDED. *TR

Oct 07, 2014

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS ON, THE VEHICLE DISPLAYED A JERKING MOTION. THE CONTACT HAD TO TURN THE AIR CONDITIONER AND VEHICLE OFF; HOWEVER, WHEN THE VEHICLE WAS TURNED BACK ON, IT BEGAN TO FUNCTION NORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 47,500. THE VIN WAS UNAVAILABLE.

Dec 01, 2011

EVERYTIME I HAVE THE A/C ON IN MY VEHICLE (2007 FORD FREESTYLE) I PUT THE CAR IN DRIVE OR IN REVERSE THE VEHICLE LUNGES FORWARDS OR BACKWARDS. I ALMOST HIT A CAR WHILE I WAS TRYING TO PARK. IF A CHILD HAD BEEN WALKING BEHIND THE VEHICLE I COULD OF SERIOUSLY HURT THEM. I DO NOT WANT TO BE HELD ACCOUNTABLE FOR AN ACCIDENT LIKE THIS WHEN THIS VEHICLE SHOULD BE RECALLED FOR REPAIRS BEFORE THIS HAPPENS IF NOT TO ME SOMEONE ELSE. THIS HAPPENS EVERYTIME I HAVE THE A/C ON. NOW THE ENGINE LIGHT AND WRENCH IS ON AND I AM AFRAID TO DRIVE IT. *TR

Jul 28, 2011

TIRES

3 complaints

THREE OUT OF FOUR TIRE VALVES CRACKED AND LEAKED AIR DURING LONG HIGHWAY TRIPS. THERE WAS NO SUDDEN FAILURE AND NO ACCIDENTS OCCURRED. THE PROBLEM WAS CORRECTED BY REPLACING THE TIRE VALVE AND REINFLATING THE TIRE. *TR

Jun 02, 2012

TL* THE CONTACT OWNS CONTINENTAL T24565R16 TIRES ON A 2007 GMC ENVOY. SHE STATED THAT THE TWO FRONTAL TIRES HAD EXCESSIVE TREAD WEAR. ABNORMAL TREAD WEAR CAN LEAD TO TREAD SEPARATION, WHICH INCREASED THE RISK OF A TIRE BLOW OUT AND A VEHICLE CRASH. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 26,600. THE CURRENT MILEAGE WAS 27,100.

Sep 16, 2009

I PURCHASED A NEW 2007 FREEYSTYLE, I HAVE JUST UNDER 17,000 MILES. MY CONTINENTAL TIRES ARE WEATHER CHECKED. MY FORD DEALER SAYS I HAVE TO PAY 60% OF NEW TIRES ALONG WITH BALANCING, DISPOSAL, ETC. I AM VERY CONCERNED ABOUT THE SAFETY OF THE TIRES. ALSO, THEY SAY I HAVE TO PUT THE SAME BRAND BACK ON. *TR

Aug 18, 2008

POWER TRAIN,STRUCTURE

2 complaints

The contact owns a 2007 Ford Freestyle. The contact stated while driving at various speeds, the transmission failed to shift properly. The contact stated that the transmission warning light was illuminated. Additionally, the contact stated that the floorboard, undercarriage, and shock mounts were rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was unknown.

Sep 15, 2023

LOUD WHIRRING NOISE WHICH GETS LOUDER WITH ACCELERATION AND IS REALLY LOUD GOING DOWNHILL WHEN THE ENGINE IS HOLDING BACK. ALSO HAVE TWO RUST SPOTS ON THE HOOD AND THE CAR IS ONLY 5 YEARS OLD AND HAS BEEN KEPT CLEAN AND IS WAXED AT LEAST ONCE PER YEAR. *TR

Aug 26, 2012

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

UNKNOWN REASON: ON DEC.28 2016 I@ 1535 I WAS DRIVING ON INTERSTATE #30 IN ARKANSAS. I WAS DRIVING @ A SPEED OF 70 MPH WHEN ALL THE POWER WENT OFF IN MY CAR. I WAS UNABLE TO TURN ON FLASHERS OR RESTART CAR. BEHIND ME WAS A 18 WHEELER AND ON MY RIGHT SIDE WAS A CAR. I IMMEDIATELY BEGAN TO LOSE SPEED. IT JUST SO HAPPENED THAT THE OTHER DRIVERS NOTICED I WAS IN TROUBLE. BOTH DRIVERS PUT THEIR HAZARD LIGHTS ON AND SLOWED TRAFFIC ENABLING ME TO STEER THE CAR ( WITH NO POWER) TO THE SHOULDER. I PUT THE CAR IN PARK TURNED THE RADIO AND HEATER OFF AND TRIED TO RESTART IT. IT DID RESTART BUT I LEFT THE RADIO AND HEATER OFF. I WAS 34.1 MI FROM HOME. I PRAYED ALL THE WAY HOME AND DID NOT DRIVE OVER 60 MPH.( I COULD HAVE BEEN KILLED !!!). WHEN I FINALLY ARRIVED AT HOME, I PUT MY CAR IN PARK AND THE CAR TURNED ITSELF OFF. THE CAR KEYS WERE STILL IN THE ON POSITION! I HAVE CHECKED THE FORD WEBSITE ONLINE,NHTSA WEBSITE, CALLED THE CUSTOMER RELATIONSHIP CENTER @ 1-866-436-7332 AND RISER FORD LINCOLN IN HOT SPRINGS, ARK @ 1 -888 -547 -3820 ( THIS IS WHERE I BOUGHT THE CAR) TRYING TO FIND RECALL NOTICES. IF THERE ARE SOME PLEASE LET ME KNOW. THANK YOU. *TR

Dec 29, 2016

12/20/12- VEH IDLES HIGH AND WANTS TO ACCELERATE WHEN BRAKING AS ADVISED BY A RECALL AND FORD DEALER STACHER CLEANED THE THROTTLE BODY AND REPROGRAMMED THE PCM.PROGRAM CODE; 12N03 REPAIR TYPE-31 WRTY CLAIM. CUSTOMER CODE A99. 4/25/13---VEH IS SHUTTING OFF WHILE DRIVING. HAD NEW THROTTLE BODY PUT ON AT FIRESTONE. CAR CUT OFF AND STALLED A FEW TIMES. FIRESTONE REINSTALLED OLD THROTTLE BODY AND WHEN WE TOOK THE VAN BACK TO FORD DEALER AND THEY AGAIN VERIFIED CONCERN AND PERFORMED IDS DIAGNOSIS, CODE PO613B, SECURE MAP SENSOR HOSE AND ROAD TESTED 26 MILES. DID NOT STALL,STATED IT MAY HAVE OTHER ISSUE. INVOICE COST $93.00 4/30/13----VEH SHUT OFF 4 OR 5 TIMES. SATCHER DEALER DROVE VAN AND COULD NOT DUPLICATE PROBLEM. 4/31/13 RECEIVED CAR FROM DEALER AND AFTER DUPLICATING PROBLEM RETURNED CAR BACK TO DEALER. 5/2-3/13 - RENTED ENTERPRISE VEHICLE. INVOICE COST $98+. 5/07/13 ADVISED TO COME GET THE CAR AFTER 10 DAYS WITHOUT LOANER CAR . NO PAPERWORK GIVEN ALTHOUGH REQUESTED. WHEN CALLED AND ASKED FOR PAPERWORK ADVISED THERE WAS NONE. WHEN ASKED OF WORK PERFORMED THEY SAID THEY REPROGRAMMED PCM. 5/26/13 CAR STOPPED AGAIN SEVERAL TIMES AND WHEN TAKEN BACK TO THE SAME DEALER THEY HOOKED IT TO AN ONBOARD COMPUTER. CAR DRIVEN FOR 5 WEEKS WITHOUT IT STOPPING AGAIN. 7/17/13 - DEALER REQUIRES COMPUTER BACK AND WAS TAKEN OFF THE CAR. SITUATION IS DANGEROUS BECAUSE ACCELERATION IS UNPREDICTABLE AND ENGINE POWER SHUTS DOWN AT ANY TIME.. *TR

Jul 24, 2013

VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,836.

Jun 06, 2016

THE VEHICLES ACCELERATES WHEN BRAKE IS ON. HAS HAPPENED ON MULTIPLE OCCASIONS AND FOR BOTH DRIVERS OF VEHICLE. THE VEHICLE JUST SURGES FORWARD A SHORT DISTANCE. DON'T KNOW EXACT FIRST DATE AS IT WAS INFREQUENT AND I THOUGHT MAYBE I WAS IMAGINING IT. SECOND DRIVER OF VEHICLE CONFIRMED PROBLEM. ONLY GOES FORWARD A FEW INCHES BUT VERY SCARY AND FREQUENCY IS INCREASING. WILL BE TAKING TO SHOP. SEE THIS IS LISTED ON WEB SITES AS A FREQUENT PROBLEM WITH THE 2007 FREESTYLE. *TR

Jun 24, 2012

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

I PURCHASED THIS VEHICLE 01/20/15 FROM A USED LOT IN RALEIGH NC, 'SOMETHING YOU SHOULD NEVER DO IN THE FIRST PLACE''. I HAD JUST GOT OFF MATERNITY LEAVE AND I NEEDED A CAR SO I COULD BE ABLE TO GET TO WORK. ON THE 4TH OF APRIL 2015. I WAS DRIVING THE CAR ON THE HIGHWAY WHEN IT STARTED TO JERK BACK AND MAKE A VERY LOUD ROARING SOUND. THE CAR STARTED TO SLOW DOWN AND JERK BACK AND FORTH IF YOU WENT OVER 20 MILES PER HOUR. I PULLED OVER TO CHECK THE CAR AND I COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT SO I CALLED MY HUSBAND AND HE CAME. THE CAR COULD STILL DRIVE BUT VERY SLOWLY WHILE MAKING THE SAME SOUND SO HE DROVE VERY SLOWLY BEHIND ME. KEEP IN MIND I HAD MY TWO MONTH OLD IN THE BACK SEAT WHEN ALL OF THIS CRAZINESS WAS HAPPENING. NEXT DAY I COULDN'T EVEN DRIVE THE CAR BECAUSE OF THE POOR CONDITION IT WAS IN. WHEN WE TOOK IT TO A SPECIALIZED MECHANIC FOR THIS CVT TRANSMISSION IT HAS, THEY NOTIFIED US AFTER WAITING FOUR TO FIVE HOURS TO REPLACE THIS UNIQUE ENGINE IT WOULD COST $4-$6,000 DOLLARS. THAT IS INSANE TO HAVE TO REPLACE THE ENTIRE TRANSMISSION AFTER ONLY HAVING IT FOR TWO MONTHS AND TO REPLACE IT BECAUSE ''FORD'' IS TOO CHEAP AND INCONSIDERATE TO NOT RECALL THIS PIECE OF CRAP OF A CAR. HOW CAN FORD IGNORE THIS ISSUE THAT IT IS CAUSING WORLD WIDE. IT IS NOT JUST ONE OR TWO MINOR ISSUES IT IS THE ENTIRE TRANSMISSION THAT NEEDS TO BE REPLACED. WAKE UP FORD!! THIS IS A TERRIBLE VEHICLE TO SELL TO THE AMERICAN PEOPLE!! I WOULDN'T EVEN SALE THIS VEHICLE IN FOREIGN COUNTRIES!! MY ADVICE TO ANYONE IS TO NEVER EVER BUY ANY FORD VEHICLES!! THIS WAS A NIGHTMARE!! *TR

Apr 04, 2015

THROTTLE BODY ISSUES (POSSIBLY TRANSMISSION AS WELL) CAUSE INTERMITTENT SURGING, UNEXPECTED ACCELERATION PATTERNS, STALLING OR ALL THREE. THIS IS ESPECIALLY PRONOUNCED WITH A/C RUNNING. THE FIRST TIME IT OCCURED I WAS BACKING OUT OF A PARKING SPACE IN A CROWDED MALL PARKING LOT. THE SUDDEN SURGE AS I WAS BACKING OUT AT IDLE (NOT DEPRESSING THE ACCELERATOR AT ALL) NEARLY CAUSED ME TO HIT A PEDESTRIAN. DEALER "COULD NOT REPLICATE" THE ISSUE BUT SUGGESTED A THOROUGH CLEANING OF THROTTLE BODY. HAVE DRIVEN APPROXIMATELY 40,000 MILES SINCE FIRST INCIDENT AND CLEANING DOES HELP FOR A SHORT WHILE BUT THE SURGING RETURNS WITHOUT WARNING. CLEARLY A DANGEROUS ISSUE, AN ACCIDENT WAITING TO HAPPEN AND I'VE LEARNED (ONLINE) THIS IS COMMON IN THESE VEHICLES. *TT

Sep 29, 2011

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE WILL LURCH FORWARD WHEN PUTTING IN FORWARD GEAR. VEHICLE STALLED WHILE DRIVING AND ALSO WHEN MAKING TURNS IN RESIDENTIAL AREA. ALMOST HIT ANOTHER VEHICLE BECAUSE THE POWER STEERING WENT OUT. *TR

Dec 07, 2014

I WAS ON THE FREEWAY DRIVING FREEWAY SPEED IN THE MIDDLE LANE WHEN THE ENGINE STOPPED, I HAD NO POWER. I WAS VERY LUCKY TO BE ABLE TO GET TO THE FREEWAY SHOULDER WITHOUT AN INCIDENT. AFTER A FEW MINUTES, THE ENGINE STARTED AND BACK AT FREEWAY SPEED. A FEW MILES LATER, THE SAME HAPPENED. THIS CONTINUED FOR THE NEXT SEVERAL HUNDRED MILES. START,STOP,START STOP ETC. COST TO REPLACE FUEL PUMP...$1000. NOV. 22, 2012 (TWO MONTHS LATER) @ 48200 MILES, AGAIN ON THE FREEWAY, THE SAME HAPPENED. ONE HUNDRED MILES AND FOUR HOURS LATER I GOT TO THE REPAIR SHOP. ANOTHER FUEL PUMP, THIS TIME IT WAS WARRANTY BY PLANET FORD HERE IN SPRING, TEXAS. NOV. 2, 2012 AT MILEAGE 56023 ANOTHER FUEL PUMP FAILURE. FORD SAID ONLY THE FIRST PUMP FELL UNDER THEIR WARRANTY POLICY. I WAS TOLD BY A MECHANIC AT FORD, I SHOULD TRY NOT TO LET THE FUEL TANK GET LESS THAN HALF FULL, THE FUEL IN THE TANK KEEPS THE PUMP COOL. ANOTHER MECHANIC TOLD ME THAT BECAUSE THE DRIVE SHAFT GOES THRU THE TANK, THE TANK IS "SPLIT" AND CAN CAUSE THE PUMP TO OVERHEAT. CAN YOU HELP? THANKS. *TR

Feb 26, 2013

POWER TRAIN,SERVICE BRAKES

2 complaints

THIS VEHICLE WILL LURCH FORWARD, SOMETIMES SEVERAL FEET WHEN I HAVE BEEN STOPPED WITH MY FOOT ON THE BRAKE. IF I LIFT MY FOOT, THE CAR WILL LURCH FORWARD BEFORE I TOUCH THE ACCELERATOR. REAPPLYING THE BRAKES WILL STOP THE CAR, BUT SOMETIMES HAVE TO TURN OFF THE ENGINE BEFORE IT WILL STOP LURCHING. LAST OCCURRENCE WAS WHEN I WAS IN LINE AT CARWASH AND WAS MOVING THE CAR FORWARD SLOWLY. EACH TIME I MOVED FORWARD, IT LUNGED. I HAVEN'T YET HIT ANYONE OR ANYTHING BUT THIS IS DANGEROUS AND I KNOW FROM RESEARCHING THAT SEVERAL HUNDRED PEOPLE HAVE REPORTED SIMILAR INCIDENTS, THIS IS NOT NORMAL, IT IS DANGEROUS AND SHOULD BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

Jun 27, 2012

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING ON VARIOUS OCCASIONS. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR WAS DEPRESSED ON A FEW OCCASIONS. IN ADDITION, THE VEHICLE INTERMITTENTLY FAILED TO RESPOND WHEN THE BRAKES WERE APPLIED. THE FAILURES RECURRED AND BECAME MORE SEVERE. THE FAILURE WAS COMMON WHEN THE VEHICLE HAD BEEN IDLE OR PARKED UNDER THE SUN FOR A WHILE. THE POWER TRAIN AND ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO DEALER FOR A DIAGNOSTIC TEST OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 5,040.

Jun 26, 2012

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

2 complaints

2007 FORD FREESTYLE. CONSUMER STATES VEHICLE HAD A BURNING SMELL AND STOPPED RUNNING WHILE DRIVING *TGW THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. A FEW DAYS LATER, THE BURNING SMELL RETURNED AND THE VEHICLE STOPPED RUNNING. THE DEALER REPLACED THE CATALYTIC CONVERTER AGAIN. THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED THREE TIMES. ALSO, THE MANIFOLD, GASKET AND SEALS HAD TO BE REPLACED BECAUSE THEY MELTED DUE TO HEAT. THREE MONTHS LATER. THE OIL LIGHT ILLUMINATED. THE SERVICE MECHANIC INFORMED THE CONSUMER THERE WAS NO OIL IN THE ENGINE AND HE WAS UNABLE TO SEE ANY TYPE OF LEAK. THE CONSUMER WAS INFORMED THE ENTIRE EXHAUST SYSTEM NEEDED TO BE REPLACED AS WELL AS THE IGNITION COIL AND FANS, BECAUSE THE VEHICLE WOULD PROBABLY OVERHEAT. *JB

Apr 12, 2012

I WAS TAKING MY TWO CHILDREN TO SCHOOL TURNED TO CROSS OVER RAILROAD TRACKS AND CAR STALLED ON THE TRACKS. I TRIED TO RESTART & EVERYTIME I TOOK MY FOOT OF THE ACCELERATOR THE CAR STALLED. FINALLY I WAS ABLE TO GET THE CAR TO MOVE WITH MY FOOT ON THE ACCELERATOR & BRAKE. THE CAR CONTINUED TO STALL WHEN MY CAR CAME CLOSE TO A STOP. I HAD MY CAR CHECKED LAST YEAR FOR LUNGING & FORD COULD NOT FIND ANYTHING, & IT CONTINUES TO LUNGE NOW IT IS STALLING. I WAS JUST LUCKY THERE WAS NOT A TRAIN COMING OR MY KIDS & I COULD HAVE BEEN HURT. *TR

Jan 25, 2012

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

2 complaints

AT A SLOW SPEED IN EITHER FORWARD OR REVERSE WHEN I PUT MY FOOT ON THE BRAKE THE ENGINE SPEEDS UP AND THE CAR LUNGES FORWARD OR BACKWARDS AND I HAVE TO HIT THE BRAKE HARD TO STOP IT. THIS HAS HAPPENED SEVERAL TIMES AND SEEMS TO BE HAPPENING MORE OFTEN NOW. A COUPLE OF TIMES THE ENGINE SEEDED UP WHILE THE CAR WAS IN PARK I SEE WHERE FORD BRUSHES THE PROBLEM OFF AS BEING MINOR.I THINK THIS IS A DANGEROUS THING AND SHOULD BE CORRECTED. IF IT HAPPENS WHILE YOU ARE PARALLEL PARKING IT CAN CAUSE AN ACCIDENT . ALSO WHEN BACKING OUT OF A PARKING SPACE YOU COULD GET INTO AN ACCIDENT. WITH OVER 200 COMPLAINTS I THINK SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED FROM THIS DEFECT BY FORD. *TR

Sep 06, 2011

THE CAR LEAPED FORWARD UNEXPECTEDLY WHILE PULLING UP TO A STOP SIGN. THIS HAPPENED ON 7/02/2011 FOR THE FIRST TIME. WE HAD THIS OCCUR SEVERAL MORE TIMES IN THE NEXT FEW DAYS, ALWAYS WHILE STOPPING OR PARKING THE CAR. IN ONE INSTANCE THE CAR WOULD OF STRUCK A LIGHT POLE, HAD THERE NOT BEEN A CURB THERE. THIS SEEMS TO OCCUR WHETHER THE CAR IS COLD OR HAS RUN FOR AWHILE. WE ARE NOW HAVING TO DRIVE THIS CAR LIKE IT MAY LEAP FORWARD AT ANYTIME. FORD NEEDS TO GET THIS TAKEN CARE OF BEFORE SOME IS SERIOUSLY INJURED.

Jul 11, 2011

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

2 complaints

AT FIRST OCCURRENCE, I WAS PULLING INTO A PARKING SPACE. AS I TOOK MY FOOT OFF THE GAS AND PLACED IT ON THE BRAKE MY CAR LURCHED FORWARD UNEXPECTEDLY. THIS UNEXPECTED LURCHING HAS INCREASED IN FREQUENCY AND HAPPENS BOTH IN DRIVE AND REVERSE. THERE HAVE ALSO BEEN INCIDENTS WHEN THE CAR IS IN PARK AND IT REVS, AS IF I AM PUSHING ON THE GAS PEDAL. IT WILL REV LIKE THAT AND IDLE DOWN A FEW TIMES AND THEN THE ENGINE WILL STALL. *TR

Sep 03, 2011

2007 FORD FREESTYLE WITH 36,000 MILES LAST SUMMER BEGAN "LURCHING" WHEN PULLING INTO/OUT OF PARKING SPACE. THIS SUMMER NOW AT 57,000 MILES THE LURCHING IS BECOMING MORE FREQUENT. IT OCCURS PRIMARILY WHEN THE FOLLOWING CONDITIONS ARE COMBINED: 1) ENGINE IS WARM, 2) A/C IS ON, 3) AT COMPLETE STOP WITH BRAKES APPLIED AND 4) TURN THE STEERING WHEEL IN PREPARATION FOR A TURN. REVIEWED SEVERAL OWNER FORUMS FOR THE PROBLEM AND SEVERAL OWNERS REPORT SAME PROBLEM WITH ANSWER FROM FORD BEING "REPLACE THE THROTTLE BODY". PROBLEM- THROTTLE BODY REPLACEMENT HARD TO FIND. TOOK MINE IN FOR SERVICE AND REPORTED ABOVE PROBLEM TO SERVICE DEPT. ANSWER WAS "NEED NEW THROTTLE BODY". WILL TRY TO FIND ONE, ON BACK ORDER. "CAR IS UNSAFE TO DRIVE" PER FORD SERVICE DEPARTMENT. AFTER EVALUATION CONDITION IS WORSE. CAR NOW IDLES BELOW 500 RPMS, AND FLUCTUATES CONSTANTLY, EVEN W/O A/C ON (WORSE WHEN A/C ON). A/C COMPRESSOR WAS JUST REPLACED THIS SUMMER AND THE CONDITION WORSENED WHEN THE COMPRESSOR WAS REPLACED. THE CONSUMER STATED SINCE FILING THE COMPLAINT, SHE TOOK THE VEHICLE TO AN INDEPENDENT SHOP AND HAD THE FUEL INDUCTION SERVICE DONE FOR $125.00. IT HAS BEEN 5 WEEKS AND THE PROBLEM HAS NOT RETURNED. IT APPEARED THAT THE DIRTY FUEL INJECTION SYSTEM PREVENTED THE THROTTLE BODY FROM GETTING THE AIR IT NEEDED TO FUNCTION PROPERLY. UPDATED IVOQ 09/13/10 *TR

Jul 24, 2010

VEHICLE SPEED CONTROL,EQUIPMENT

2 complaints

FORD FRESTYLE 2007 LUNGED AND ALMOST WRECKED TODAY. THEN DIED AGAIN HAVE FILED A COMPLAINT JUST UPDATING ANOTHER ONE. *TR

Aug 22, 2011

JULY 4 2010 CAR SUDDENLY LUNGED FORWARD AND THEN STOPPED. ABLE TO RESTART BUT COULD NOT GET ANY SPEED. ABLE TO GET TO FORD DEALER WHO DIAGNOSED TROTTLE BODY PROBLEM, WHICH COULD COST OER 700$. SPRAYED CARBON CLEANER IN WITH GAS, OK FOR A WHILE, BUT IT HAS HAPPED SEVERAL TIMES SINCE. IS THERE A RECALL. *TR

Jul 29, 2011

FUEL SYSTEM, OTHER,VEHICLE SPEED CONTROL

2 complaints

2007 FORD FREESTYLE THROTTLE BODY FAILURE RESULTING IN SURGING AND ERRATIC SPEED CONTROL WHILE DRIVING. *TR

Aug 10, 2011

I WAS DRIVING MY WIFE'S 2007 FORD FREESTYLE, WHILE IN REVERSE THE CAR BEGAN TO LUNGE FORWARD WHEN I PUTT IT IN DRIVE. I QUICKLY APPLIED THE BRAKES AND THE LUNGING QUICKLY CEASED. THIS HAPPENED AGAIN ON 08/03/2011 THIS TIME THE CAR SHUT OFF AND THE ENGINE LIGHT CAME ON. THE DEALERSHIP TOLD ME TODAY 08/08/2011 THAT IT IS THE THROTTLE BODY AND NEEDS REPLACING. NO ACCIDENTS OCCURRED FROM THESE INCIDENTS. *TR

Aug 08, 2011

FUEL SYSTEM, OTHER,POWER TRAIN

2 complaints

MY 2007 FORD FREESTYLE KEEPS LUNGING AND MY TRANS STOPPED SHIFTING. *TR

Jul 24, 2011

CAR SURGES WHEN AT A STOP OR WHEN TRYING TO PARK. SOME TIMES THE SURGE IS SO STRONG IT IS HARD TO KEEP FROM HITTING PEOPLE OR OBJECTS. *TR

Jun 17, 2011

CHILD SEAT

2 complaints

THE DESIGN OF THE SUNSHINE KIDS RADIAN XTSL LATCH STRAP CAUSES IT TO COME LOOSE WHEN USING THE SEAT REAR-FACING IN MY 2007 FORD FREESTYLE. WHEN TIGHTENED SO THAT THERE IS LESS THAN 1 INCH OF MOVEMENT IN THE SEAT, THE LATCHPLATE IS AT AN ANGLE WHERE IT WILL NOT STAY TIGHT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=FORD, MODEL=FREESTYLE). *TR

Nov 24, 2010

I HAVE THE SUNSHINE KIDS RADIAN SL CAR SEAT. THE SUPERLATCH BELT FEATURES A TILT/LOCK MECHANISM THAT FALLS AGAINST THE CORNER OF THE BELT PATH IN MANY VEHICLES, RESULTING IN AN INABILITY TO LOCK. THIS COULD CAUSE THE CHILD RESTRAINT TO FAIL TO FUNCTION IN A CRASH, POSSIBLY RESULTING IN INJURY OR DEATH. MANY PARENTS MIGHT NOT NOTICE THIS HAPPENING AND MAY TRUST THE SUPERLATCH BELT. AFTER CONTACTING SUNSHINE KIDS CUSTOMER SERVICE, I WAS TOLD TO KEEP TRYING TO TIGHTEN IT. I HAVE DISCUSSED THIS WITH OTHER OWNERS OF THIS CAR SEAT WHO EXPERIENCE THE SAME PROBLEM AND ARE UNABLE TO SOLVE IT BY CONTINUING TO "KEEP TRYING." (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=FORD, MODEL=FREESTYLE). *TR

Oct 02, 2010

SUSPENSION,TIRES

2 complaints

2007 FORD FREESTYLE. CONSUMER STATES A VIBRATION/ NOISE COMING FROM THE FRONT END OF THE VEHICLE *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE VIBRATION/NOISE INSPECTED. HOWEVER, THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONSUMER RETURNED TO THE DEALER BECAUSE THE FRONT END NOISE HAD WORSENED. THE DEALER INFORMED THE CONSUMER THAT ALL FOUR PIRELLI P6 TIRES WERE CUPPED WITH FLAT SPOTS. THE DAMAGE WAS ON THE INSIDE EDGE ONLY OF ALL FOUR TIRES. THE CONSUMER ALSO STATED THE TIRES WERE REGULARLY BALANCED AND ROTATED. UPON RESEARCH, THE CONSUMER LEARNED THE PIRELLI P6 TIRES FORD INSTALLED AT THE FACTORY HAD BEEN PROBLEMATIC WHEN USED ON THE 2005/2007 FORD FREESTYLES. THE REPORT DESCRIBED THE EXACT SAME PROBLEM AND SHOWED A TYPICAL WEAR PATTERN THAT HE EXPERIENCED WITH HIS VEHICLE. AFTER 2 1/2 YEARS, THE DEALER CONFIRMED THE NOISE WAS INDEED COMING FROM THE TIRES. THE CONSUMER STATED THE QUESTION STILL REMAINS AT WHICH CAUSED THE PROBLEM; THE TIRES OR THE SUSPENSION. *JB

Aug 05, 2010

HAVE A 2007 FORD FREESTYLE AND THE PIRELLI TIRES ON IT SEPARATED AT THE TREAD LINE. THERE WAS APPARENTLY A TSB ISSUED ON THIS CAR REGARDING THE SUSPENSION AND DESPITE FREQUENT MAINTENANCE CHECKS AND SERVICES IN THE PAST TWO YEARS - THIS OCCURRED LESS THAN 3 WEEKS AFTER A ROUTINE OIL CHANGE AND CHECK UP. *TR

Nov 07, 2008

STRUCTURE,UNKNOWN OR OTHER

1 complaint

Under carriage is completely rotten floor boards ,shock mounts, rear frame. Garage on lunenburg st.in Fitchburg,MA said that it was so rotten that he couldn't find a safe spot to put the car on the lift to do exhaust work. Put in a complaint in Sept 2023 with NHTSA ID number 11544728. I explained to them that I had contacted Ford Motor Co. and Ford didn't want to hear it. This car is problematic.Transmission does not shift properly. This vehicle never had a recall. There is dozens of consumer complaints. This vehicle is a hazard on the road and is very expensive to repair. Under carriage is unrepairable making this vehicle junk.

Dec 21, 2023

POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

THE CAR SUDDENLY STARTED MAKING NOISE THEN A WRENCH LIGHT SHORTLY AFTER CAME ON AND MOTOR/ TRANSMISSION MAYBE REVES VERY HIGH AND CAN'T DRIVE IT

Mar 23, 2021

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

CAR ACCELERATING WHEN AC IN ON AND AFTER AC HAS BEEN OF AFTER THAT 1 DAY USE. AC NOT WORKING PROPERTY. SENSOR ISSUES. ELECTRICAL ISSUES, EXAMPLE WINDOW NO LONGER ROLLS DOWN. TAKEN IT TO DIFFERENT MECHANICS BUT THEY CAN'T FIND THE PROBLEM. KNOW IT'S TURNING OFF ALL IN A SUDDEN AND HAVING ISSUES WITH THE CAR BRAKES TO KICK IN. HAD THAT CHECK BUT THEY SAID EVERYTHING IS GOOD, BRAKES AND ETC.... HAVE ALREADY PUT AROUND $5,000 AND STILL NOT GETTING IT TO WORK SAFELY. ALSO STEARING WHEEL GETS STUCK AS IF YOU CAN'T TURN THE WHEELS ON THE CAR AND THEN TURNS OF AFTER SECONDS.

Jul 18, 2018

Crash: 1

UNKNOWN OR OTHER,ENGINE

1 complaint

MY 2007 FORD FREESTYLE SEL STALLED OUT ON ME WHEN I WAS ON THE INTERSTATE AND A WRENCH LIGHT CAME ON I PUT A NEW THROTTLE BODY ON IT AND ALSO NEW TRANSMISSION FILTERS AND CHANGED THE TRANSMISSION FLUID

May 08, 2018

SUSPENSION,POWER TRAIN,SERVICE BRAKES

1 complaint

FROM THE 1ST DAY I LEASED THE VEHICLE FROM PROGRESSIVE AUTO, I COULD HEAR IT RAVING HIGH, STEERING WHEEL REALLY HEAVY, BRAKES SEEMED STRANGE AND HEAVY TO MOVE. BUT THE SALES MAN KEPT TELLING AND SHOWING ME A REPORT THAT THE VEHICLE IS FINE, AND KEPT SAYING, ITS THE TYPE OF ENGINE IN THE VEHICLE (CVT) THAT'S WHY IT ALL SEEMS STRANGE. I KEPT GOING BACK TO THEM ADVISING THEM THAT I KNOW SOMETHING IS WRONG, BUT THEY KEPT SAYING THEY CANNOT FIND ANYTHING WRONG. FINALLY I TOOK IT TO A FORD DEALERSHIP, AND THEY ADVISED ME IT WAS A TRANSMISSION, BRAKES AND SUSPENSION PROBLEM. AND THIS WAS NOT EVEN 2 MONTHS DOWN THE ROAD. I WAS VERY UPSET AND WANTED TO RETURN THE VEHICLE. SO THEY DECIDED TO CLAIM TO FIX THE TRANSMISSION BY INSTALLING A USED ONE. I HAD TO GET THE OTHER THINGS FIXED MYSELF. NOT EVEN A YEAR AND SOME LATER, I HAVE TO REPLACE THE TRANSMISSION AGAIN. BEFORE THE TRANSMISSION COMPLETELY DIED, AS I WAS DRIVING IT STARTED TO STALL TO A POINT I ALMOST GOT INTO A CAR ACCIDENT WITH KIDS IN THE BACK, AS THE CAR KEPT JERKING AND I DIDN'T KNOW WHAT WAS HAPPENING.THIS WAS THE WORST VEHICLE I HAVE EVER PURCHASED IN MY LIFE TIME. AND THE BEST PART, IS ONE ONE WANTS TO TAKE OWNERSHIP OF THE PROBLEM WITH THE VEHICLE THAT SEEMS TO BE VERY VERY COMMON. I WISH THE PROBLEMS WERE EASILY DIAGNOSED WHEN FIRST HAPPENING, AND IT WOULD HAVE SAVED ME ALOT OF HEADACHES. I AM USUALLY A IMPORT VEHICLE INDIVIDUAL, BUT I CHOOSE FORD AS I HEARD GREAT THINGS ABOUT THEM. BUT NOW I WILL NEVER BUY A FORD AGAIN AS IT HAS BEEN THE WORST EXPERIENCE I HAVE HAD. I NEED OVER $3000 TO FIX THE TRANSMISSION AND THE VEHICLE IS NOT EVEN WORTH THAT MUCH!

Feb 21, 2018

STEERING,SUSPENSION,WHEELS

1 complaint

MY DAUGHTER WAS DRIVING THE CAR AT THE TIME AND FELT A LARGE BANG THEN SHUDDERING WITH THE VEHICLE BECOMING DIFFICULT TO STEER AND LOSING CONTROL, VEERING OFF THE ROAD EDGE. SHE REGAINED CONTROL AND BROUGHT THE CAR TO A SAFE STOP. SHE CALLED ME FOR ASSISTANCE AND I FOUND THE REAR SUB FRAME IS INFERIOR IN CONSTRUCTION AND HAD EXTENSIVE PERFORATION INCONSISTENT WITH THE REST OF THE VEHICLE. THIS CAUSED THE REAR CONTROL ARM TO SEPARATE FROM THE SUB FRAME. THE REAR WHEEL BECAME UNSTABLE CAUSING THE VEHICLE TO LOSE CONTROL. I HAVE CONTACTED FORD ON THE ISSUE, THEY HAVE RECALLS ON THE ESCAPE AND WINDSTAR FOR THE SAME PROBLEM. I HAVE ALSO FOUND THE SAME REPORTS FROM OTHER FREESTYLE OWNERS. FORD REFUSED TO ASSIST ON THE MATTER. THIS IS A SERIOUS SAFETY ISSUE. THIS OCCURRED AT RELATIVELY LOW SPEED APPROX. 35 MILES PER OUR. HAD THIS OCCURRED AT HIGHWAY SPEEDS MY DAUGHTER MAY HAVE BEEN INJURED OR KILLED.

Jun 26, 2017

WHEELS

1 complaint

ATTENTION RECALL DEPARTMENT::: DATE BELOW IS WHEN STARTED AN HAS PROGRESSED DURING OWNERSHIP OF VEHICLE , THIS VEHICLES RIMS HAVE BROKEN DOWN DUE TO SALTY ROADS , CAUSING TIRES TO DEFLATE WHILE DRIVING , THOUGH SLOWLY IT CAUSES A HAZARD TO DRIVER, PASSENGER, AN OTHERS ON THE ROAD, ? WHY WOULD A DESIGN FLAW OF THIS TYPE BE ALLOWED , IT ENDANGERS ALL IN AN AROUND WHILE VEHICLE IS BEING OPERATED ON THE ROAD . ALUMINUM WHEELS SHOULD NOT BE A STANDARD PART ON VEHICLES THAT ARE DRIVEN AN BOUGHT IN NORTHERN STATES WERE THIS CONDITIONS ARE A CONSTANT AN THIS DANGER EXSISITS TO THE PUBLIC , INCIDENTS THAT HAVE OCCURRED DURING DRIVES CONSIST OF MULTIPLE BLOWOUTS , WHILE TAKING MY SPOUSE TO VA DOCTOR APPOINTMENTS COMING OUT TO FIND TWO OR MORE TIRES WITHOUT ARE REQUIRING HAVING TO PURCHASE TIRE INFLATER CARRIED TO AIR BACK UP , BUT AS TIME GOES THAT DOESN'T WORK BECAUSE OF TIRE DAMAGE ITSELF DUE TO THE LACK OF PRESSUR LOST IN TIRES WHILE DRIVING WEARS THEM OUT TO BE REPLACED AT AN EARLY WEAR TIME SPAN . THIS PROBLEM I FEEL SHOULD LIE WITH THE MANUFACTURE . THE HARDSHIPS CAUSE BYE THE AREA DESIGN IS FAULTY, IT'S COMMON KNOWLEDGE THAT SALT BREAKS DOWN ALUMINUM , TO PLACE ALUMINUM WHEELS ON A VEHICLE PURCHASED IN MAINE !! IS LIKE SENDING ONE OF OUR SERVICE PERSONS. TO WAR WITH GUNS THAT BACK FIRE, THANK YOU FOR YOUR ATTENTION ON THIS MATTER ,GOD BLESS , AWAITING YOUR REPLY FOR A SAFE RESOLUTION TO A HAZARDOUS DESIGN .

Nov 22, 2016

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

VEHICLE ACCELERATES (SURGES) WHEN STOPPED, ESPECIALLY WHEN PARKING OR REVERSING.

Jul 25, 2016

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE MADE A WOBBLING MOTION AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Nov 24, 2015

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

UNABLE TO START CAR IMMEDIATELY AFTER FILLING GAS TANK. ALSO, UPON STOPPING AT LIGHT OR TURNING A CORNER IT FEELS LIKE THE GAS IS NOT GOING TO THE ENGINE AND I AM UNABLE TO MOVE FORWARD. THIS FORCES ME TO PULL OVER TO THE SIDE OF THE ROAD.. AT THE TIME I HAD THE AIR CONDITIONER ON AND NOW AM TOLD THE COMPRESSOR IS BAD. THERE IS LOUD CLICKING (LIKE THE COMPUTER IS 'THINKING') COMING FROM UNDER THE DASH.

Oct 19, 2015

AIR BAGS,UNKNOWN OR OTHER

1 complaint

FREESTYLE MODEL NOT LISTED UNDER SELECTIONS IN APP.

Jun 16, 2015

STEERING,POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

2007 FORD FREESTYLE VIN # [XXX]. HAVE HAD CAR FOR LESS THAN 2 YEARS. REPLACED BRAKES TWICE. THE THROTTLE SEEMS TO BE STICKING AND TRANSMISSION. WRENCH ON DASH. HAVE TWO SMALL CHILDREN. CAR WILL ACCELERATE ON OWN WHEN FOOT IS ON BRAKE. IT HAS ALSO JUMPED BACKWARDS. CONCERNED ABOUT THIS DANGEROUS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 14, 2015

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

I GOT INTO MY CAR, TURNED THE KEY IN THE IGNITION AND IT STARTED SOUNDING LIKE A HELICOPTER. THIS NOISE HAPPENS WHILE THE VEHICLE IS IN PARK, NEUTRAL AND WHILE REVERSING. I HAVE SPOKEN WITH A TRANSMISSION SHOP AND HAVE BEEN TOLD IT IS A KNOWN PROBLEM WITH THE INTERNAL COMPONENTS OF THE TRANSMISSION. IT WILL COST AROUND $6000.00 TO FIX. THERE IS STILL PLENTY OF LIFE LEFT IN MY CAR. NO BODY OR INTERIOR OR DAMAGE/ISSUES. I STILL HAVE 2 YEARS LEFT ON MY LOAN. IF FORD KNOWS ABOUT THIS ISSUE IT SHOULD HAVE BEEN REPAIRED. THIS IS DANGEROUS AND NOW I AM NOT ABLE TO DRIVE MY CAR FOR FEAR OF GETTING HURT OR BEING STRANDED. *TR

Jan 18, 2015

ELECTRICAL SYSTEM,SEAT BELTS,SERVICE BRAKES

1 complaint

WHILE DRIVING ON HIGHWAY MY TRACTION CONTROL, AIRBAG, SEAT BELT, ABS & PARKING BRAKE LIGHTS CAME ON. I WAS ABLE TO DRIVE CAR HOME, BUT SOON AFTER MY TRANSMISSION WAS ALSO AFFECTED.TOOK CAR TO DEALER AND A WEEK LATER, THEY FINALLY FOUND THE TRACTION CONTROL MOTOR IS GONE AND NEEDS TO BE REPLACED $900.00.DEALER DOESN'T KNOW IF THE TRACTION CONTROLLER NEEDS TO BE REPLACED TOO, BUT WILL TEST THAT AFTER LOADING NEW MOTOR. IF THE CONTROLLER NEEDS TO BE REPLACED ,THEN IT'S ANOTHER 1,200.00 ON TOP OF EVERYTHING ELSE. DEALER ORIGINALLY THOUGHT IT WAS AN ELECTRICAL PROBLEM WHICH THEY NEVER FOUND AND COSTING SO MUCH MONEY AND TIME. *TR

Jun 17, 2014

SEAT BELTS,SEATS

1 complaint

I FOLDED DOWN THE SECOND ROW 2/3 SEAT TO VACUUM MY SEATS AND THE SEAT BELT LOCKED AND THE SEAT WON'T GO BACK UP. EWALD IN HARTFORD SAID THEY WOULD FIX IT AND THEN CHANGED THEIR MIND. THERE'S A WARNING STICKER SAYING NO ONE SHOULD SIT IN THE THIRD ROW WHILE THE SEAT IN FRONT IS FOLDED. I'M STILL GOING TO HAVE TO PUT MY KIDS IN THE THIRD ROW. I HAVE 3 KIDS. EWALD SAID IT WOULD BE $600 SOME TO FIX IT AND I DON'T THINK I SHOULD BE RESPONSIBLE. I KNOW IT'S AN OLDER CAR BUT IT'S NOT LIKE I HAVE EVER FOLDED THE SEAT DOWN BEFORE WHERE IT WOULD WEAR OUT. I FOLD THE SECOND ROW 1/3 SEAT DOWN ALL THE TIME TO LET SOMEONE IN THE BACK. I BELIEVE THIS IS A SAFETY ISSUE THAT FORD SHOULD RECALL OR THE EWALD DEALERSHIP SHOULD TAKE CARE OF. *TR

Apr 24, 2014

STEERING

1 complaint

I HAD JUST EXITED A FREEWAY OFF RAMP AND PROCEEDED A FEW MILES, MADE A TURN INTO A PARKING LOT - HEARD A LOUD METAL NOISE AND LOST CONTROL OF MY CAR. THE TIE BRACKET BROKE FREE FROM THE FRAME. THE OTHER TIE BRACKET IS POORLY WELDED AS WELL AND ABOUT TO BREAK. *TR

Mar 05, 2014

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE

1 complaint

AFTER STARTING THE 2007 FORD FREESTYLE IT IDOLS ABOUT 1000RPMS. UPON PUTTING IT INTO DRIVE OR REVERSE WHEN YOU LIFT OFF THE BRAKE THE CAR WILL REV UP THE ENGINE TO ABOUT 2000RPMS AND SPEED FORWARD OR BACKWARD. THIS REV OF THE ENGINE LAST APPROXIMATELY 1 SECOND AND THEN THE CAR RETURNS TO NORMAL IDOL SPEED. THIS CREATES A DANGEROUS SITUATION IN WHICH IF YOU DO NOT ANTICIPATE THE ACCELERATION YOU COULD HAVE AN ACCIDENT. *TR

Jun 30, 2013

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

OVER THE LAST COUPLE OF YEARS, I'VE NOTICED THAT THE VEHICLE WOULD JUMP A LITTLE WHEN SHIFTED INTO GEAR. OCCASIONALLY, THE SAME LITTLE LURCH WOULD HAPPEN AT A STOPLIGHT. TODAY, WHILE STOPPED AT IDLE THE ENGINE REPEATEDLY REVVED OVER THE COURSE OF ABOUT 10 SECONDS CAUSING THE VEHICLE TO JUMP FORWARD EVEN WITH THE BRAKES APPLIED. SHORTLY AFTER, A SIMILAR PROBLEM OCCURRED, BUT NOT AS PRONOUNCED AS THE PREVIOUS EVENT. AFTER THE INCIDENT, THE PERFORMANCE OF THE ENGINE SEEMED TO HAVE DEGRADED AND THE VEHICLE WAS ONLY ABLE TO ACCELERATE VERY SLOWLY. *TR

Jun 29, 2013

LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THERE WAS AN UNEXPECTED INCREASE IN ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES BEFORE COMING TO A STOP. THE VEHICLE WAS TAKEN TO THREE DIFFERENT INDEPENDENT MECHANICS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IN ADDITION, THE CONTACT STATED THAT ALL FOUR POWER DOOR LOCKS FAILED TO LOCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Jun 04, 2013

STEERING,POWER TRAIN,ENGINE

1 complaint

MY VEHICLE HAS 110,000 MILES ON IT. IT HAS FOR THE PAST 4 YEARS JOLTING/LAUNCING FORWARD. IT SOUNDS LIKE AN AIRPLANE. IT STALLS WHEN THE WEATHER IS HOT. WAITING PATIENTLY FOR A RECALL, FEEL THAT WILL BE DRIVING DOWN THE ROAD AND TRANSMISSION WILL FALL TO THE GROUND. WORST CAR I HAVE EVERY OWNED. I HAVE SEEN MANY COMPLAINTS ON THIS VEHICLE. HAVE ALSO HAD AT ON POINT TROUBLE TURNING THE STEERING WHEEL. THINKING SHOULD TRADE CAR IN, BUT RECENTLY PAID THE CAR OFF. *TR

Mar 28, 2013

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE AT A SIGNAL COMPLETELY STOPPED, THE VEHICLE MOTOR REVVED AND EXCELLED ACTED FORWARD. THIS CAUSED THE ENGINE TO DIE AND ALL DASH LIGHTS CAME ON. THE ENGINE LIGHT STAYED ON AFTER RESTARTING. THIS HAS HAPPENED SEVERAL TIME ALMOST CAUSING SEVERAL ACCIDENTS. WE HAVE HAD OUR TRANSMISSION REPLACED BECAUSE OF IT. THE AMOUNT OF TIMES IT HAPPENED AND TORQUE IT PRODUCED CAUSED DAMAGE IN TRANSMISSION. WE HAVE HAD SEVERAL MECHANICS REFUSE TO WORK ON THIS ISSUE BECAUSE THEY SAY THIS MODEL IS KNOW TO DO THIS AND NO ONE KNOWS HOW TO FIX IT. I AM OUT $7000 AND A UNRELIABLE CAR THAT IS UNSAFE TO PUT MY WIFE AND KIDS IN. FORD HAS SAID THEY WOULD LOOK AT IT AND WOULD COST ME ANOTHER $5000, AND WE'RE NOT SURE IF THEY THEMSELVES COULD FIX IT. THEY ARE NOT SURE WHAT THE ISSUE IS, BUT WOULD BE WILLING TO RESEARCH IF I PAY FOR IT. *TR

Jan 01, 2013

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING AT A SLOW SPEED, MY FORD FREESTYLE WILL LUNGE FORWARD EVEN WHILE BRAKING. I HAVE JUMPED CURBS BECAUSE OF THIS ISSUE AND FEEL THAT THIS PROBLEM SHOULD BE ADDRESSED BEFORE IT CAUSES SOMEONE SERIOUS INJURY. *TR

Dec 01, 2012

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

NOT LONG AFTER I PURCHASED THE 2007 FORD FREESTYLE, SUMMER CAME AND I WAS USING THE AIR CONDITIONER A LOT. I NOTICED THAT WHEN THE AC WAS RUNNING, ESPECIALLY AT HIGH, THE CAR WOULD "LURCH" FORWARD AT LOW SPEEDS (PROBABLY 5 MPH OR LESS ). WHEN I WAS PARKING THE CAR, ROLLING INTO A PARKING SPACE, WITH MY FOOT HOVERING OVER THE BRAKE PEDAL, AS SOON AS I GOT TO THE PROPER SPOT, THE CAR WOULD "LURCH". WHEN I WOULD BACK OUT OF A PARKING SPACE WITH MY FOOT HOVERING ABOVE THE BRAKE, IT WOULD "LURCH". THIS PROVED TO BE A SCARY SITUATION MANY TIMES AS THERE WERE CARS PASSING IN THE PARKING LOT. MANY TIMES, I COULD HAVE HIT ANOTHER CAR. EVEN IN THE DRIVE THROUGH OF FAST FOOD RESTAURANTS WITH OTHER CARS IN LINE, MANY TIMES I HAVE ALMOST HIT THE CAR IN FRONT OF ME. MANY TIMES, MY CAR HAS "LURCHED" AND STALLED. THE WRENCH LIGHT COMES ON, AND IF I DON'T TURN THE CAR ALL THE WAY OFF IN PARK, THE CAR DOES NOT BEHAVE PROPERLY (AS IN NO ACCELERATION) NOR DOES THE WRENCH LIGHT GO OFF. IN THE BEGINNING, I THOUGHT IT WAS SOMETHING TO DO WITH THE AIR CONDITIONER BEING ON HIGH. THE PROBLEM STOPPED IN THE WINTER WHEN THE AC WASN'T BEING USED. HOWEVER, IN THE SUMMER OF 2011, IT ALL STARTED AGAIN. MY AC WENT OUT, SO I HAD IT WORKED ON. THE PROBLEM CONTINUED. TODAY, THE PROBLEM CONTINUES. I ALMOST HIT A CHILD IN A PARKING LOT THE OTHER DAY BECAUSE MY CAR "LURCHED". I BEGAN SEARCHING AND FOUND THAT OTHERS ARE HAVING THE SAME SCARY PROBLEM WITH THEIR FORD FREESTYLES. IT SOUNDS AS IF I AM MAYBE LAZY OR NOT TOO CONCERNED SINCE I HAVEN'T HAD THIS CHECKED EARLIER, BUT FRANKLY, I DON'T HAVE THE MONEY TO SPEND ON REPAIRS, SO I KEEP HOPING IT WON'T CAUSE A DISASTROUS SITUATION. PLEASE INVESTIGATE THIS ISSUE BEFORE IT DOES BECOME DEADLY. *TR

Oct 03, 2012

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WE PURCHASED THIS VEHICLE NEW 8/18/07 FROM PALM COAST FORD. IN MAY OR JUNE 2010 I BEGAN NOTICING THE CAR LUNGING WHEN BACKING OUT OF PARKING SPOTS OR ONCE YOU HAVE BACKED OUT AND THEN PLACED INTO DRIVE. I ALSO ENCOUNTERED AN ISSUE WITH THE CAR STALLING IF PARKED ON AN INCLINE. ON 7.5.10 THE VEHICLE WAS LEFT FOR SEVERAL DAYS WITH PALM COAST FORD FOR DIAGNOSTICS AND THEY CLAIMED NOTHING WAS WRONG WITH THE CAR AS THEY COULD NOT DUPLICATE THE "ISSUES." AS THIS "ISSUE" DID NOT SEEM APPROPRIATE I VISITED THE DAYTONA BEACH FORD DEALERSHIP BUT THIS WAS NOT A DOCUMENTED VISIT AS WAS THE PALM COAST FORD VISIT. THE DAYTONA FORD SERVICE MANAGER INDICATED IT WAS A JUST THE WAY THE CAR WAS DESIGNED TO PREVENT STALLING WHEN BACKING UP OR PULLING FORWARD. SO I LIVED WITH THIS PROBLEM HOPING THAT IT WOULDN'T LUNGE AND HIT SOMEONE IN A PARKING LOT. MY BROTHER FINALLY RODE WITH ME AND SAID THIS IS NOT CORRECT SO I TOOK THE VEHICLE TO A NON-FORD REPAIR SHOP WHO RECOMMENDED A TUNE-UP BE ACCOMPLISHED. THIS OCCURRED OCT. 25, 2011 AND CORRECTED THE PROBLEM. HOWEVER, NOW WHATEVER THEY ACCOMPLISHED WITH THE TUNE-UP IS NOW WEARING OFF AS THE VEHICLE HAS BEGUN IT'S LUNGING PROBLEM AGAIN IN THE PAST FEW WEEKS. THAT'S WHEN I RESEARCHED AND FOUND THESE INCIDENT REPORTS SO I WANT TO REPORT MY PROBLEM TO HELP YOU DOCUMENT THERE IS DEFINITELY SOMETHING GOING ON WITH THIS MAKE/MODEL CAR. I LIKE MY FREESTYLE BUT THERE'S DEFINITELY AN ISSUE WITH THE LUNGING SITUATION. *TR

Sep 10, 2012

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WE HAVE OWNED THIS CAR FOR JUST OVER A YEAR. FOR SEVERAL MONTHS NOW, WE HAVE BEEN HAVING PROBLEMS WITH THE CAR SURGING/LUNGING. IT HAPPENS WITHOUT ANY NOTICE, AND YOU HAVE TO SLAM ON THE BRAKES TO STOP IT. INITIALLY, I ONLY NOTICED THE PROBLEM WHEN PULLING INTO A PARKING SPACE. THE VEHICLE WOULD LUNGE FORWARD. IN THE LAST COUPLE OF MONTHS IT HAS STARTED LUNGING BACKWARD AND FORWARD, REGARDLESS OF HOW FAST I WAS GOING (PULLING IN, BACKING UP, OR DRIVING DOWN THE HIGHWAY AT A STEADY SPEED.) ONCE, THE CAR LUNGED AS I WAS BACKING UP AND HIT ANOTHER CAR. MINOR DAMAGE. NOT REPORTED. IT IS STARTING TO HAPPEN MORE OFTEN, AND THE CAR HAS ALSO BEGUN DYING IF IT HAPPENS WHOLE BACKING UP. TURNING THE CAR OFF AND RESTARTING IT SOLVES THAT. I'VE HAD TO START PARKING FURTHER BACK IN SPOTS BECAUSE I DON'T WANT TO HIT THE CAR IN FRONT OF ME. THIS HAS INDIRECTLY CAUSED COSMETIC DAMAGE (COMING OUT OF A STORE TWICE I'VE NOTICED SCRAPES THAT LOOK LIKE SOMEONE BACKED INTO ME.) I DON'T UNDERSTAND HOW THIS CAN BE SUCH A WIDELY REPORTED AND POTENTIALLY DANGEROUS PROBLEM WITHOUT A RECALL OR EVEN ACKNOWLEDGEMENT OF THE ISSUE (IF YOU CALL FORD.) MY CAR HAS LUNGED FORWARD AT RED LIGHTS AND STOP SIGNS TOWARD ONCOMING TRAFFIC, AS WELL AS DRIVEWAYS WITH CHILDREN NEARBY. IT MAY ONLY BE A FEW FEET, BUT EVEN THAT CAN BE DEADLY CONSIDERING WHEN THE PROBLEM OCCURS MOST. *TR

Sep 07, 2012

Crash: 1

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

WHEN REVERSING OUT OF AND INTO VARIOUS PARKING SPACES, THE VEHICLE LURCHES FORWARD WHEN I AM NOT ACCELERATING. I CANNOT DETECT A PATTERN BUT IT HAS HAPPENED AT LEAST 6 TIMES. *TR

Sep 03, 2012

STEERING,VEHICLE SPEED CONTROL

1 complaint

I HAVE RECENTLY PURCHASED THE 2007 FORD FREESTYLE AND HAVE NOTICED AT TIMES WHEN I PUT IT INTO DRIVE OR REVERSE IT LUNGES WITHOUT MY PRESSING THE ACCELERATION. THIS IS VERY CONCERNING BECAUSE IT FEELS UNSAFE AND LIKELY TO CAUSE AN ACCIDENT! *TR

Aug 08, 2012

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

PARKED IN PARKING GARAGE. WHEN BACKING UP, CAR LURCHED AND RAN INTO ANOTHER VEHICLE THAT WAS BACKING UP. I WAS IN REVERSE WHEN THE OTHER CAR BACKED UP. FOOT ON BRAKE AND CAR LURCHED INTO OTHER CAR. NO PERSONAL INJURIES THAN GOODNESS. *TR SINCE THAT TIME, IT HAS LURCHED IN BOTH FORWARD AND REVERSE. I ORIGINALLY THOUGHT THAT SOMEHOW MY FOOT HIT THE GAS PEDAL AND COULD NOT FIGURE OUT HOW I WAS DOING THIS. I ALSO THOUGHT THAT MAYBE THE FLOOR MAT HAD SOMEHOW BOUND THE GAS PEDAL, BUT, I CHECKED AND IT IS NOT THE PROBLEM. SENSOR REPLACED ON CAR AS MECHANIC THOUGHT THAT THIS MIGHT BE CAUSING THE PROBLEM. IT WAS FINE AFTER THAT FOR ABOUT 1,500 MILES AND PROBLEM HAS STARTED AGAIN. THE PROBLEM SEEMS TO BE MADE WORSE IF THE TEMPERATURE IS OVER 90 OUTSIDE OR IF THE CAR IS SITTING AND IDLING OR OPERATING AT LOW SPEEDS. I HAVE BEEN LUCKY THAT NO OTHER PROPERTY DAMAGE AND/OR PERSONAL INJURIES.

Jul 21, 2012

Crash: 1

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

VEHICLE SURGES FORWARD WHETHER THE VEHICLE IS IN DRIVE OR REVERSE. I HAVE HAD THE THROTTLE BODY REPLACED IN 2011. I HAVE HAD TO REPLACE BRAKES AT 30,000 MILES. THE DRIVER SIDE BACK DOOR WILL NOT LOCK WITH THE KEY REMOTE. ON JULY 6 2012 WITH AC ON DRIVING SLOWLY OUT OF A PARKING LOT CAR WOULD NOT GO. IT STARTED UP AND I WENT ABOUT 20FT AND CAR JUST DIED. ON JULY 10, 2012 TOOK IT TO DEALER IN VIRGINIA BEACH, VA. ON TUESDAY, JULY 12, 2012 I WAS TOLD IT WAS SOMETHING TO DO WITH THE POWERTRAIN AND THE COST WOULD BE $1600. I WENT BALLASTIC AND ASKED TO SPEAK TO MANAGER AND THEN ASKED FOR NUMBER TO FORD COMPANY. I TALKED WITH SOMEONE THERE EXPLAINED MY FINANCIAL SITUATION AND WAS GIVEN A CLAIM NUMBER AND SAID SOMEONE WOULD GET BACK TO ME IN FOUR (4) DAYS ABOUT FINANCIAL ASSISTANCE, WHICH IS NOT WHAT I WAS LOOKING FOR. I TOLD THE FORD REP, THAT I HAD BEEN LOOKING ON THE INTERNET ABOUT ALL THE COMPLAINTS ABOUT MY 2007 FREESTYLE AND ASKED WHY THERE WAS NOT A RECALL ON THIS CAR. ON WEDNESDAY, JULY 11, 2012 DEALER CALLED AND SAID THE PROBLEM WAS NOT THE $1600.00 DEAL BUT A PIGTAIL (WHATEVER THAT IS) AT THE TUNE OF $600.00. I AM AFRAID OF THIS CAR AND I AM LOOKING TO GET RID OF IT AS SOON AS POSSIBLE. *TR

Jul 12, 2012

EXTERIOR LIGHTING,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

OUR CAR WAS QUITE NEW. MY DAUGHTERS AND I WERE IN THE CAR AT A STOP LIGHT. SOMEONE WAS IN FRONT OF ME AT THE TIME AND THEY WERE MAKING A RIGHT HAND TURN. WHEN I WAS SLIGHTLY ROLLING FORWARD I APPLIED PRESSURE TO THE BRAKE AND MY CAR JUMPED OR LUNGED FORWARD-CAUSING AN ACCIDENT WITH 4 KIDS AND 2 ADULTS INVOLVED. THIS IS THE FIRST OF MANY INCIDENTS WITH MY CAR PROACTIVELY MOVING. *TR

Jul 06, 2012

Crash: 1

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

THE CAR FIRST STARTED WHEN I HAD IT ON CRUISE CONTROL GOING DOWN THE HIGHWAY AT 70MPH. I HAD THE AIR CONDITIONING ON AND THE TACH WENT TO 4,000 RPMS AND THE CAR SHUT OFF WHILE GOING DOWN THE HIGHWAY. THE CAR WHEN SITTING IDLE WILL IDLE UP AND DOWN. WHEN PUT INTO REVERSE OR DRIVE THE CAR JUMPS FORWARD OR BACKWARDS AND YOU CAN BARELY STOP IT BY PRESSING THE BRAKES. NOW WHEN THE CAR IS PUT INTO REVERSE AND YOUR BACKING OUT OF A PARKING SPACE THE CAR WILL LUNGE AND THEN TURN OFF. *JS

Jul 03, 2012

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

IF YOU HAVE YOUR A/C ON AND LEAVE YOUR CAR IDLING FOR JUST A FEW MINUTES THEN WHEN YOU PUT IT IN REVERSE OR DRIVE, IT SURGES A FEW FEET LIKE 4 TO 5 FT UNLESS YOU REALLY HOLD THE BRAKE DOWN. IT REALLY SEEMS TO BE GETTING WORSE AS TIME GOES ON. *TR

Jun 27, 2012

ENGINE AND ENGINE COOLING,POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

I WAS BACKING MY WIFE'S CAR IN AND IT STARTED ACCELERATING WITHOUT ME PRESSING THE GAS, ACTUALLY MY FOOT WAS ON THE BRAKE THANK GOODNESS. WE PROMPTLY TOOK VEHICLE TO FORD DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THAT IT NEEDED TO BE REPLACED, AND OF COURSE IT WAS SUPPOSEDLY NOT UNDER WARRANTY. THEN THEY CHARGED ME $900 TO FIX IT.I HAVE SINCE DONE LOTS OF RESEARCH ONLINE AS WELL AS IN PERSON AND HAVE COME TO THE REALIZATION THAT THERE ARE THOUSANDS UPON THOUSANDS OF THIS SAME COMPLAINT FOR THE 2005-2007 FORD FREESTYLE. I HAVE ALSO FOUND THAT ALMOST EVERYONE WHO HAS HAD A FAILED THROTTLE BODY HAS HAD MULTIPLE FAILED THROTTLE BODY'S AS WELL AS A/C COMPRESSOR FAILURE. *TR

Jun 27, 2012

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

WHEN ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED AND LURCHED FORWARD NECESSITATING A VERY QUICK CHANGE OF FOOT POSITION FROM GAS PEDAL TO BRAKE PEDAL. AFTER BRINGING VEHICLE TO A COMPLETE STOP AND AGAIN ATTEMPTING TO MOVE FORWARD INTO A PARKING SPACE, VEHICLE REPEATED LURCHING MOVEMENTS, AND AGAIN NECESSITATED RAPID CHANGE OF FOOT POSITION TO BRAKE. VEHICLE CONTINUES TO EXHIBIT PROBLEM, NOT ONLY WHEN MOVING FORWARD, BUT ALSO WHEN VEHICLE IS IN REVERSE. IT HAS BEEN INSPECTED SEVERAL TIMES AT A CERTIFIED FORD DEALERSHIP, WITH NO OBVIOUS DEFECTS DETECTED. ONLINE DEFECTS SEARCH LISTS NUMEROUS REPORTS OF SIMILAR PROBLEMS WITH SOLUTION BEING TO REPLACE THROTTLE BODY, A VERY COSTLY REPAIR. *JB

Jun 15, 2012

ENGINE AND ENGINE COOLING,VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE STOPPED AT A LIGHT, THE CONTACT NOTICED THAT THE DEFROSTER STOPPED EMITTING HOT AIR AND THE WINDSHIELD WOULD NOT DEFROST. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN REPLACED THE THERMOSTAT, HEATER CORE, AND WATER PUMP. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS A CHARACTERISTIC OF THE VEHICLE AND THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,688. UPDATED 06/26/12 *BF

May 16, 2012

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

MY FORD 2007 FREESTYLE WAS POSITIVELY, CERTAINLY ACCELERATING ON IT'S OWN. IT WAS AT TIMES TERRIFYING. IT KEPT GETTING WORSE. IT HAPPENED IN DIFFERENT DEGREES OF SEVERITY AND LENGTH OF TIME. IT ALSO HAPPENED IN TWO DIFFERENT WAYS. THE FIRST WAY WAS WHEN I WAS EITHER SIMPLY DRIVING BUT PREDOMINANTLY WHEN I BEGAN TO SLOW DOWN FOR A RED LIGHT OR TO PARK. AT THAT VERY SECOND, THE CAR WOULD LITERALLY JUMP AHEAD IN A SUDDEN, MORTIFYING TREMENDOUS ACCELERATION. I WOULD TRY TO RESTRAIN IT BY STEPPING ON THE BREAKS AS HARD AS I COULD. THE CAR WOULD NOT RESPOND TO THE BREAKS, THE THRUST WAS AS STRONG OR AT TIMES, STRONGER. MOST TIMES IT KEPT GOING FOR A BIT, BUT WITH MY HEART POUNDING IN FEAR THAT I WOULD HIT ANOTHER CAR OR A PEDESTRIAN, I WOULD FIND MYSELF TRULY OFF MY SEAT, SOLELY ON THE BREAK WITH ALL MY POSSIBLE STRENGTH; AND THE CAR WOULD DIE. WHEN I WAS AT A LIGHT AND THE GREEN CAME ON, I WAS HAVING TO RESTART THE CAR QUICKLY TO KEEP WITH TRAFFIC FLOW.MANY TIMES, AFTER RESTARTING THE CAR AND DRIVING SLOWLY AND TRYING TO STAY AWAY FROM OTHER CARS, THE CAR WOULD GO ON, BUT WITH A HICCUP ON AND OFF.THEN THINGS WOULD SEEM NORMAL, BUT I NEVER KNEW FOR HOW LONG. THE SECOND WAY IN WHICH THE CAR SELF ACCELERATED, WAS WHEN I TURNED IT ON TO START DRIVING.AGAIN THE ACCELERATION WOULD BE SO SUDDEN AND I NEVER KNEW HOW STRONGLY. SOME TIMES I WAS VERY CLOSE TO HITTING THE CAR BEHIND ME IN A PARKING LOT, OR ANYWHERE I WAS PARKED. I HAD TO TAKE EXTRA, PRECAUTIONS TO MAKE ABSOLUTELY SURE, MORE THAN USUAL, THAN NO PERSONS WOULD BE EVEN REMOTELY IN RANGE OF MY CAR WHEN I TURNED IT ON, BECAUSE I NEVER KNEW, DEPENDING ON THE ACCELERATION FORCE, HOW FAR THE "JUMP" WOULD BE. THIS PROBLEM KEPT ME IN ANXIETY AND UNCERTAINTY. I TOOK MY CAR TWICE TO MY REGULAR CAR SHOP, HAD TO TAKE IT TO FORD DEALER, ONLY PLACE TO FIND THE EQUIPMENT NEEDED. PERSON THERE KNEW ABOUT SAME PROBLEM IN OTHER FORDS. *TR

Mar 13, 2012

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THROTTLE BODY SYSTEM PROBLEM. CAR LUNGING AT LOW SPEEDS AND WHEN THE DRIVER IS NOT PRESSING THE ACCELERATION PEDAL; SUDDEN AND UNEXPECTED. MORE APPARENT WHEN THE VEHICLE'S AIR CONDITIONING SYSTEM IS ON OR WHEN THE STEERING WHEEL IS TURNED SHARPLY. PAST LOYAL FORD CUSTOMER. THIS WAS A BRAND NEW PURCHASE. PROBLEM STARTED AGAIN AFTER THE HYDRAULIC CONTROL UNIT WAS REPLACED IN 2008. I HAVE HAD ALL I CAN TAKE; VISITED DEALERSHIP TODAY (3-02-212)! PLEASE FORD CORRECT THIS FOR THE SAKE OF YOUR CUSTOMERS. *TR

Mar 03, 2012

STEERING,POWER TRAIN

1 complaint

HOW MANY COMPLAINTS HAVE TO BE MADE BEFORE A RECALL IS MADE. DOES SOMEONE HAVE TO DIE. FOR OVER 2 YEARS, I HAVE ASKED MY FORD DEALERSHIP ABOUT RECALLS ON MY VEHICLE BECAUSE I HAVE THE SAME PROBLEMS AS THE OTHER COMPLAINANTS. I HAD TO REPLACE MY TRANSMISSION AFTER MY WARRANTY RAN OUT BUT I COMPLAINED ABOUT IT WELL BEFORE IT RAN OUT. NO ONE SEEMED TO BE ABLE TO FIGURE OUT WHAT WAS HAPPENING UNTIL AFTER THE WARRANTY RAN OUT. I MADE SEVERAL COMPLAINTS ABOUT THE PERFORMANCE WHICH MAY HAVE NOT BEEN RECORDED UNDER MY VIN. MY COMPLAINT DATE AND MILEAGE IS INACCURATE BECAUSE I DON'T KNOW WHEN MY FIRST COMPLAINT WAS. MY VIN HISTORY WILL TELL IT ALL IF PROPER RECORDS WERE KEPT. MY THROTTLE SIGNAL JUST CAME ON TODAY AND I HAVE TO TAKE IT BACK IN TO SEE ABOUT THAT. WE NEED A RECALL NOW! DON'T WAIT UNTIL IT'S TOO LATE!!! *TR

Jan 26, 2012

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

THE FIRST INCIDENT OCCURRED WHILE I WAS AT THE STORE WITH MY CHILDREN. WE WERE LEAVING THE STORE AS I PUT THE FREESTYLE IN REVERSE, THE ENGINE MADE A LOUD "DROPPING" NOISE AND WOULD NOT REVERSE. I PUT THE CAR BACK INTO PARK AND LOOKED AROUND THE OUTSIDE TO CHECK FOR ANYTHING VISIBLE THAT WOULD HAVE CAUSED THE NOISE OR LACK OF MOVEMENT. I NOTICED THE CAR IDLING AT A HIGH RPM. I GOT BACK IN THE CAR TO TRY AGAIN WITH NO LUCK. THIS IS WHEN THE CAR SURGED FORWARD. I THEN BECAME SCARED AND TURNED THE CAR OFF. WHEN I TURNED IT BACK ON EVERYTHING WAS "NORMAL" AGAIN. I DROVE IT STRAIGHT TO THE FORD DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEMS AND TOLD ME TO CONTINUING DRIVING IT AGAIN UNTIL I GOT A LIGHT ON MY DASH TO PROVE TO THEM I WAS HAVING PROBLEMS. THEY SERVICED MY TRANSMISSION AT THAT TIME AS WELL TO FIND NO ISSUES. UNFORTUNATELY, THIS WAS NOT COVERED WITH THE WARRANTY SO I HAD TO PAY OUT OF POCKET. SINCE THE FIRST INCIDENT, I HAVE EXPERIENCED THIS ISSUE 5 MORE TIMES, MOSTLY WHILE IN PARKING LOTS WHILE IDLE. HOWEVER THE LAST INCIDENT WAS 1/10/12. THIS SURGE PUT MY VEHICLE IN THE INTERSECTION. I TOOK THE CAR AGAIN TO THE DEALERSHIP. THIS INCIDENT HAD THE SAME ISSUES WITH THE ENGINE SOUNDING LIKE IT WAS DROPPING WHEN SWITCHING INTO DIFFERENT GEARS AND IDLING HIGH. THE CAR WOULD NOT SWITCH OUT OF 2ND GEAR WHILE THE TECH TEST DROVE IT WITH ME. THERE WAS A NEW ISSUE THAT APPEARED WITH THIS INCIDENT. IT IS A GRINDING NOISE WHEN THE GAS WAS APPLIED. THE GRIND IS SIMILAR TO THE SOUND THE BRAKE WOULD MAKE WHEN THE ANTI-LOCK WERE TO KICK IN, EXCEPT THE BRAKES ARE NOT BEING APPLIED. THIS HAS CAUSED THE ANTI-SKID LIGHT AND ABS LIGHT TO KICK ON. I HAVE MAINTAINED MY CAR RELIGIOUSLY SINCE I PURCHASED IT SO I DO NOT BELIEVE THIS IS A MAINTENANCE ISSUE. FORD HAS BEEN UNABLE TO SOLVE THESE ISSUES, CHARGE CUSTOMERS FOR UNNECESSARY REPAIRS, AND ALLOW THE VEHICLES TO BE DRIVEN. *TR

Jan 10, 2012

SEAT BELTS,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY ACCELERATE WHEN BRAKING TO A COMPLETE STOP. THE VEHICLE WOULD BE TURNED OFF FOR APPROXIMATELY TWO MINUTES BEFORE IT WOULD RESTART. IN ADDITION, THE DRIVER SIDE SEAT BELT WOULD NOT REMAIN LOCKED. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT HE SHOULD BRING THE VEHICLE IN FOR DIAGNOSTICS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,603.

Oct 20, 2011

FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

WE PURCHASED THE 2007 FORD FREESTYLE ONLY ONE MONTH AGO FROM A DEALER IN BLAIR NEBRASKA WHO CERTIFIED THAT THERE WERE NO PROBLEMS WITH THE VEHICLE PURCHASED. WE HAVE NOT OWNED THIS VEHICLE FOR MORE THAN A MONTH. WHILE DRIVING TODAY WITH THE FAMILY (CHILDREN INCLUDED) DOWN THE FREEWAY THE VEHICLE STOPPED ACCELERATING IN THE CENTER OF HEAVY TRAFFIC. LUCKY NO ACCIDENT WAS CAUSED! THE VEHICLE STARTED LURCHING AND THEN WOULD NOT GO OVER 25 MPH. WE ARE UNDERSTANDING THAT THERE ARE SEVERAL COMPLAINTS ABOUT THIS VEHICLE PERFORMING THE SAME WAY WITH MANY OTHERS IN CLASS ACTION AND FORUMS. *TR

Oct 01, 2011

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

THE FIRST TIME THE PROBLEM OCCURED WAS SOON AFTER I PURCHASED MY CAR. I TOOK MY FOOT OFF THE BRAKE WHEN THE CAR WAS IN PARK, AND THE CAR LUNGED FORWARD. SINCE THAT TIME, THIS HAS HAPPENED NUMEROUS TIMES. THE CAR HAS ALSO LUNGED BACKWARDS WHEN I PUT THE CAR IN REVERSE AND TOOK MY FOOT OFF THE BRAKE. AT TIMES, THIS HAS CAUSED THE CAR TO DIE. IT SEEMS TO BE WORSE WHEN THE AIR CONDITIONING IS ON. *TT

Sep 17, 2011

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

FOR THE PAST YEAR, WHEN THE CAR IS AT IDLE, BUT NOT IN PARK, WITH FOOT OFF ACCELERATOR, THE CAR WILL SUDDENLY, AND WITHOUT DRIVER ACTION, SURGE OR LURCH FORWARD. OR IF IN REVERSE, IT WILL SURGE BACKWARD. IF FOOT IS FIRMLY ON BRAKE, THE LURCH WILL NOT CAUSE MOVEMENT OF TIRES, JUST BODY OF CAR AS THE BRAKES RESTRAIN MOVEMENT. BUT IF IT OCCURS IN THE INSTANT THE DRIVER IS MOVING THE FOOT FROM ACCELERATOR TO BRAKE, OR WITHOUT THE BRAKE BEING FIRMLY DEPRESSED BEYOND WHAT IS NEEDED TO RESTRAIN MOVEMENT WHILE AT IDLE, THE SURGE CAN BE 2-5 FEET BEFORE THE DRIVER IS ABLE TO APPLY THE BRAKE AND CEASE THE MOVEMENT. WE HAVE ALMOST HIT A PEDESTRIAN COMING OUT OF A FAST FOOD RESTAURANT CROSSING IN FRONT OF CAR AS WE WERE GOING THROUGH DRIVE-THROUGH. WE WERE AT A STOP TO RECEIVE FOOD WITH FOOT ON BRAKE ENOUGH TO STOP FORWARD MOVEMENT WHILE AT IDLE BUT NOT ENOUGH TO STOP WHEN SURGE OCCURRED. WE HAVE ALMOST HIT NUMEROUS CARS WHILE TRYING TO PARK, ESPECIALLY DURING PARALLEL PARKING ATTEMPTS. THE CONDITION COMES AND GOES. AT TIMES WHEN IT IS "ACTING UP" THE CAR ALSO LOSES ITS ABILITY TO PROPERLY ACCELERATE IN RESPONSE TO DEMAND FOR GAS AND SPEED. PUSH ON ACCELERATOR BUT THE CAR WILL NOT RESPOND EXCEPT AT ONLY A VERY SLOW RATE, TAKING MANY SECONDS TO REACH A TOP SPEED OF 25-30 MPH. THIS HAS CAUSED SAFETY ISSUES WHEN IT OCCURS WHILE PULLING OUT IN FRONT OF ON-COMING TRAFFIC, EVEN THOUGH DOING SO AT WHAT SHOULD BE A SAFE DISTANCE. MY WIFE IS NOW REFUSING TO DRIVE THE CAR WHEN THE CONDITION IS OCCURRING DUE TO HER FEAR OF IT ACTING ON ITS OWN. IT STARTED IN THE 80,000 MILE RANGE. OUR CAR NOW HAS ABOUT 102,000 MILES. *TR

Sep 06, 2011

ENGINE AND ENGINE COOLING,POWER TRAIN,SEATS

1 complaint

WE OWN A 2007 FORD FREESTYLE. WHEN WE COME TO A STOP, FOR INSTANCE AT A TRAFFIC LIGHT, THE ENGINE WILL REV UP AND THE VEHICLE WILL LURCH FORWARD. THIS OFTEN CAUSES THE VEHICLE TO THEN STALL. THIS HAPPENS ALL THE TIME IF WE ARE RUNNING THE AIR CONDITIONER. NOW WE SHUT THE AIR CONDITIONER OFF WHILE DRIVING IN TOWN. WE HAVE AVOIDED ANY INCIDENTS SO FAR. ALTHOUGH MANY TIMES HAVE HAD TO APPLY EXTREME PRESSURE TO THE BRAKES TO KEEP FROM LURCHING INTO A VEHICLE IN FRONT OF US. THE VEHICLE WILL STILL LURCH, BUT SO FAR WE HAVE BEEN ABLE TO STOP IT IN TIME. AS I SAID BEFORE THE PRESSURE WE HAVE TO APPLY TO THE BRAKES IS EXTREME. THIS ALSO WILL HAPPEN WHEN BACKING UP. THE ENGINE WILL REV UP AND THEN DIE. *TR

Aug 09, 2011

ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER

1 complaint

SEVERAL TIMES MY VEHICLE SURGES FORWARD WHEN MOVING AT SLOW SPEEDS OR BRAKING. THIS HAS HAPPENED WHILE DRIVING FORWARD AND REVERSE. MORE NOTICEABLE WHEN THE A/C IS ON. EVEN WHEN MY FOOT IS ON THE BRAKE . I CAN HEAR THE ENGINE REVVING WHEN THIS IS HAPPENING - EVEN THOUGH MY FOOT IS ON THE BRAKE.IT ALSO LOSES POWER ON THE FREEWAY AND BECOMES VERY SLUGGISH IN ACCELERATION.THE VEHICLE WOULD LOSE POWER UNEXPECTEDLY WHEN DRIVING 10 MPH AND UP. ALSO I HAD A MINOR ACCIDENT,THE VEHICLE ACCELERATED BY ITSELF AND I HIT A WALL IN MY GARAGE. ALSO, IT WOULD NOT GO FORWARD AND WHEN PUT IN REVERSE IT WOULD ACCELERATE--THIS HAPPENED IN THE MIDDLE OF TRAFFIC DURING RUSH HOUR. WE FINALLY TOOK IT TO THE DEALER TO HAVE IT LOOKED AT, THEY TOLD US IT WAS THE THROTTLE BODY AND OUR MASTER TECH GUARANTEE DID NOT COVER THE EXPENSE. ALL THEY DID WAS CLEAN THE THROTTLE UP (IS EXPECTED TO HAVE MORE PROBLEMS LATER) BECAUSE THE COST WAS OVER $700 AND WE CANNOT AFFORD IT AT THE TIME. SO, AFTER WE TOOK IT OUT OF THE SHOP THE CAR IS NOW ONLY ACCELERATING TO NO MORE THAN 4000 RPMS.

Jul 25, 2011

Crash: 1

SUSPENSION,SERVICE BRAKES, AIR,FUEL SYSTEM, OTHER,POWER TRAIN,EQUIPMENT,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

97,000 MILES. I HAVE REPLACED THE THROTTLE BODY TWICE, NEW TRANSMISSION- HOLE I N THE DRIVE SHAFT. 3 REAR BRAKE JOBS- THE 1ST ON WAS BY RECALL. CRACKED MOTORHEAD 12,000 MILES AFTER NEW TRANSMISSION. THE WHOLE CAR SHAKES, SQUEAKS, AND POPS SINCE THE TRANSMISSION WAS PUT IN. FROM THE CV JOINTS AND BACK BRAKES. *TR

Jul 02, 2011

SERVICE BRAKES, HYDRAULIC,EQUIPMENT

1 complaint

THE REAR ROTORS AND PADS ON MY 2007 FORD FREESTYLE (FWD) WERE REPLACED FOR THE SECOND TIME AT 43,700 MILES, LESS THEN 15K MILES AFTER THE FIRST TIME. THE FIRST TIME THERE WAS NO CHARGE AT 28,900 MILES UNDER THE FORD PROGRAM 07N10. THE FRONT PADS WERE REPLACED AND THE ROTORS TURNED ONLY ONCE AT 43,700. THE FORD DEALERSHIP SERVICE AREA SAID THE REAR ROTORS NEEDED TO BE REPLACED JUST FROM NORMAL WEAR. I HEARD THAT THE FRONT BRAKES ARE THE STOPPING POWER OF MY FREESTYLE, IF THAT IS TRUE ONE WOULD THINK THAT THE FRONT ROTORS WOULD HAVE THE SAME AMOUNT OF WEAR, OR AM I INCORRECT? *TR

Jun 21, 2011

SUSPENSION,VEHICLE SPEED CONTROL

1 complaint

TL*THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED THE VEHICLE SURGED RANDOMLY IN BOTH DRIVE AND REVERSE GEAR. THE VEHICLE HAD NOT BEEN INSPECTED. THE CONTACT STATED WHILE MAKING A TURN EITHER TO THE LEFT OR TO THE RIGHT, SHE HEARD A CLICKING SOUND IN THE FRONT WHEELS. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD BE CAUSED BY THE CV JOINT. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 65,699.

Jun 15, 2011

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

1 complaint

SEVERAL TIMES MY VEHICLE SURGES FORWARD WHEN MOVING AT SLOW SPEEDS OR BRAKING. THIS HAS HAPPENED WHILE DRIVING FORWARD AND REVERSE. MORE NOTICEABLE WHEN THE A/C IS ON. EVEN WHEN MY FOOT IS ON THE BRAKE - THE CAR ACCELERATES ON IT'S OWN AND LUNGES FORWARD. I CAN HEAR THE ENGINE REVVING WHEN THIS IS HAPPENING - EVEN THOUGH MY FOOT IS ON THE BRAKE.

Jun 02, 2011

FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

THIS STARTED LAST YEAR, WHEN WARM WEATHER STARTED, TRIED TO BACK UP AFTER VEHICLE HAD BEEN IDLING FOR AWHILE, FREESTYLE STALLED OUT AND TRIED TO JUMP, ABOUT THREE TIMES IN A ROW, BEFORE WE COULD GET IN DRIVE. THIS SEEMS TO BE AN ON GOING INTERMITTENT PROBLEM THAT HAPPENS IN WARM WEATHER. TOOK A FRIEND TO THE HOSPITAL ON 05/25/11. DROVE TO EAST GATE FROM MY HOUSE TO PICK HER UP, STOPPED AT FAST FOOD PLACE, HAD TO WAIT FOR FOOD, NOTICED GAUGE NEEDLES ALL JUMPED UP AND THEN FELL BACK DOWN WHILE WAITING W/A/C AND ENGINE RUNNING IN PARK. PULLED OUT, WENT TO DOWNTOWN CINCINNATI, GOT INTO PARKING GARAGE, VEHICLE STARTED TO LURCH WHEN I TOOK MY FOOT FROM THE BRAKE. I SLAMMED BOTH FEET ON BRAKE, TO KEEP FROM HITTING ANYONE, OR ANYTHING, VEHICLE STALLED. I RESTARTED, AND KEPT BOTH FEET ON THE BRAKE, THE VEHICLE AGAIN TRIED TO LURCH OUT, AND THEN DIED. THIS HAPPEN 3 OR 4 TIMES IN SUCCESSION, FINALLY GOT VEHICLE UNDER CONTROL, AND PARKED IT. IT WAS PARKED ABOUT 30 MINUTES, DROVE BACK TO EASTGATE, AND THEN HOME. WRENCH AND TRANSMISSION LIGHT CAME ON AT TIME OF INCIDENT. IT WAS STILL ON WHEN I GOT HOME. IT WENT OFF AFTER A COUPLE OF DAYS. ON 5/30/11, DROPPED OFF FRIEND FROM WORK, ON MY WAY HOME, TALKED IN CAR FOR AWHILE WITH ENGINE AND A/C RUNNING WHILE IN PARK. UPON DRIVING TO MAIN ROAD, VEHICLE STALLED, RESTARTED NO ACCELERATION, WHEN I HIT THE GAS, VEHICLE STALLED AGAIN. PULLED OVER TO SIDE, TURNED EVERYTHING OFF, REMOVED KEY, RESTARTED AND DROVE HOME. DEALERSHIP CALLED TODAY, SAID IT WAS THE THROTTLE BODY AND WILL COST ME ABOUT $600.00 TO INSTALL A NEW THROTTLE BODY. THIS IS A SAFETY ISSUE THAT MANY PEOPLE ARE HAVING, AFTER READING INFO ON EDMUNDS.COM UPDATED 06/0/8/11*BF

Jun 02, 2011

ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

2007 FREESTYLE SEL AWD W/50,000 MILES SURGES AT LOW SPEEDS AND STALLS AT HIGH SPEEDS. THE WRENCH LIGHT COMES ON AND THE VEHICLE ENTERS "LIMP" MODE UNTIL VEHICLE IS RESTARTED. THE DEALERSHIP WAS UNABLE TO RECOVER ERROR CODES WHEN I TOOK IT IN FOR DIAGNOSTICS. HOWEVER, BASED ON MY VERBAL DESCRIPTION OF THE PROBLEM ALONE HE SUGGESTED REPLACEMENT OF THE ENTIRE THROTTLE BODY ASSEMBLY, SAYING "THIS IS A VERY COMMON ISSUE FOR THE FREESTYLE, 500, AND EDGE." I AM STILL DECIDING WHETHER TO SPEND THE $1000 THEY QUOTED ME FOR REPLACEMENT (A FIRESTONE SERVICE CENTER QUOTED ME $750). FOR ONE, I CAN'T UNDERSTAND HOW SUCH A DANGEROUS MALFUNCTION IS ALLOWED TO GO UNADDRESSED. TWO, HOW CAN THE THROTTLE BODY ASSEMBLY, WHICH CONTROLS THE ENTIRE POWERTRAIN, NOT BE COVERED BY A POWERTRAIN WARRANTY? AND THREE, IF IT IS SUCH A COMMON PROBLEM THAT BY VERBAL DESCRIPTION ALONE, A DEALER KNOWS A MAJOR COMPONENT NEEDS REPLACEMENT, WHY IS THIS NOT BEING ADDRESSED BY FORD AT A NATIONAL LEVEL? HERE'S MY VOTE OF NO CONFIDENCE. *TR

Dec 21, 2010

ENGINE AND ENGINE COOLING,POWER TRAIN,SERVICE BRAKES, ELECTRIC

1 complaint

I RECEIVED A RECALL NOTICE ON THE BACK BRAKES. HAD THOSE REPLACED JULY08. IN JULY09 I WAS BACKING OUT OF A PARKING SPOT AND WHEN I PUT THE CAR IN REVERSE IT ACCELERATED AND LURCHED FORWARD ALMOST HITTING THE CAR BESIDE ME. THIS HAPPENED SEVERAL TIMES. THIS WENT ON FOR ABOUT A WEEK. THEN EVERY TIME I PUT IT IN REVERSE IT WOULD DIE THEN THE TRANSMISSION LIGHT CAME ON. TOOK IT TO THE DEALERSHIP AND IT WAS THE THROTTLE BODY AND WAS REPLACED. IN FEB. 2010 I WAS INFORMED THAT MY BACK BRAKES WERE COMPLETELY GONE AND NEEDED TO BE REPLACED ASAP. IN JUNE10 THE CAR STARTED MAKING A FUNNY NOISE IN PARK AND NO LIGHTS IN THE INSTRUMENTAL PANEL HAD COME ON. TOOK IT TO THE DEALERSHIP AND THE INPUT SHAFT BEARING WAS OUT. WHICH MEANS A NEW TRANSMISSION. IN OCTOBER10, AS I WAS TURNING RIGHT INTO AN INTERSECTION DURING MORNING RUSH HOUR TRAFFIC IT WOULD NOT ACCELERATE. I HAD THE PEDAL PUSHED ALL THE WAY TO THE FLOOR. AND, THE TRANSMISSION LIGHT CAME ON AGAIN. TOOK IT TO THE DEALERSHIP, IT WAS THE THROTTLE BODY AGAIN. *TR

Oct 27, 2010

POWER TRAIN,TRACTION CONTROL SYSTEM

1 complaint

TRACTION CONTROL AND CHECK ENGINE LIGHTS COME ON. DEALERSHIP REPLACED AWD PUMP UNDER WARRANTY. LIGHTS ARE STILL COMING ON. DEALERSHIP SAYS PROBLEM IS "DEM" MODULE IN REAR AXLE. DEM IS NOT CONSIDERED A POWERTRAIN PART AND DEALERSHIP WANTS $5000 TO FIX IT. *TR

Sep 29, 2010

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

FORD FREESTYLE '07 LESS THAN 36K MILES...VEHICLE SURGED FORWARD WHILE FOOT WAS ON BRAKE PEDAL...VEHICLE THEN DIED IN MIDDLE OF HIGHWAY. COULD NOT DRIVE IN STOP AND GO TRAFFIC WHILE ON HIGHWAY BECAUSE FEAR OF RAMMING INTO VEHICLE AHEAD OF ME. HAPPENED ONE TIME BEFORE WHILE VEHICLE WAS IN REVERSE WITH FOOT ON BRAKE PEDAL...VEHICLE SURGED BACKWARDS. HAVE VEHICLE AT FORD DEALERSHIP NOW...AWAITING ANALYSIS. *TR

Aug 25, 2010

SERVICE BRAKES, ELECTRIC

1 complaint

2007 FORD FREESTYLE SURGING AT IDLE. HAS HAPPENED 5 OR 6 TIMES LATELY. HAVE HAD TWO MANY PROBLEMS WITH THIS CAR AND CAN NOT AFFORD TO KEEP FIXING. *TR

Aug 21, 2010

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THE FUEL LEVEL INDICATOR WOULD NOT DISPLAY THE AMOUNT OF GASOLINE IN THE VEHICLE. THE DEALER ADVISED THE FUEL TRANSPONDER WAS DEFECTIVE AND REPLACED THE PART. THE CONTACT STATED THE FAILURE CONTINUOUSLY RECURRED AND THE DEALER REPLACED THE TRANSPONDER THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT STATED WHEN FIRST STARTING THE VEHICLE, THERE WOULD BE AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD ABNORMALLY ACCELERATE FORWARD OR IN REVERSE DEPENDING ON WHAT GEAR THE CONTACT WOULD HAVE THE VEHICLE IN. THE DEALER DID NOT BELIEVE THE VEHICLE WAS DISPLAYING THE FAILURE THE CONTACT DESCRIBED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE UNINTENDED ACCELERATION FAILURE WOULD OCCUR MORE FREQUENTLY WHEN THE AIR CONDITIONER WAS ACTIVE. THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 77,000.

Aug 02, 2010

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

FIRST: I DRIVE A 2007 FORD FREESTYLE . VIN # 1 SECOND: I HAVE HAD A PROBLEM WITH CAR SURGING FORWARD AFTER ONLY A FEW MONTHS OF OWNERSHIP. TOOK THE CAR INTO LOCAL FORD DEALER TO TELL THEM THE PROBLEM IN 08 AND THEY COULDN'T GET THE PROBLEM TO OCCUR WHILE DRIVING. TOOK IT BACK IN 09 AGAIN WITH SAME PROBLEM HAPPENING A LITTLE STRONGER FORWARD...STRONG SURGE FROM REVERSE TO DRIVE AS WELL AS JUST STARTING OFF FROM STOP SIGN OR RED LIGHT. BOTH OF THESE VISITS WERE WHILE MY CAR WAS IN WARRANTY!!!!! LAST WEEK WHILE HAVING A PASSENGER IN MY CAR MY CAR PULLED ME ,WITH FOOT ON BRAKE INTO AN INTERSECTION. NO ACCIDENT...ONLY SCARED. WHILE DRIVING TO DEALERSHIP AC WENT OUT. LIKE AN ELECTRICAL SURGE...ALL ODOMETERS TAPPED OUT. CAR CONTINUED TO RUN...LEFT AT DEALERSHIP FOR THE WEEKEND FOR THEM TO TELL ME THAT IT WAS THE THROTTLE BODY, WHICH IS ON BACKORDER FOR 3 WEEKS. ALSO TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME EVEN THOUGH I HAD TAKEN IT IN 3 TIMES FOR THE SAME PROBLEM...2 OF WHICH WERE WHILE IN WARRANTY! THAT AFTERNOON WHILE PULLING INTO WALGREEN, WITH MY FOOT ON THE BRAKE, IT PULLED ME UP ON A CURB...WHEN I BACKED OUT TO LEAVE FROM REVERSE TO DRIVE THE ODOMETERS TAPPED OUT AND THE CAR SHUT OFF COMPLETELY!!! WITH THE WRENCH LIT UP. STARTED CAR IN THE MIDDLE OF THE PARKING LOT....NO PROBLEM STARTING. POWER STEERING FELT SLUGGISH. DROVE BACK TO MY OFFICE. CALLED FORD CORPORATE TO BE TOLD THE SAME THING THAT THERE IS NOTHING THEY COULD DO AS WELL. I HAVE READ ON-LINE THAT THERE ARE TONS OF ISSUES WITH THIS THROTTLE BODY AND OBVIOUSLY FORD DOESN'T CARE THAT IT IS NOT ONLY A PROBLEM BUT A SAFETY ISSUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FILED A FORMAL COMPLAINT WITH FORD AND THE REFERENCE # IS [XXX] . THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 26, 2010

ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER

1 complaint

MY FREESTYLE SEL VEHICLE'S (6/2006 PROD. DATE) WRENCH LIGHT CAME ON WHICH IS SUPPOSED TO BE FOR TRANSMISSION PROBLEMS. CAR HESITATES ON SHIFTING, ESPECIALLY DOWNHILL. IN THE MORNING A SLIGHT LURCH IS EXPERIENCED WHEN PULLING OFF BEFORE CAR IS WARMED SUFFICIENTLY. CAR HAS 40K MILES AND HAS A 100K WARRANTY SO THE DEALER ASSESSED THE PROBLEM AT A THROTTLE BODY AND PUT IN A PART ORDER. THE PART NEEDED IS A NON-WATER COOLED ONE WHICH IS IMPOSSIBLE TO FIND UNTIL IS GOES INTO MANUFACTURE IN DECEMBER. I UNDERSTAND THE EARLIER MODEL 500S AND FREESTYLES USE THE WATER COOLED VERSION. THE DEALER MADE US PAY FOR A RENTAL AND WE HAD TO COMPLAIN TO THE SERVICE MANAGER PROFUSELY BEFORE A LOANER CAME IN. SEEMS WE HAVE BEEN LUCKY, I HOPE FOCUSES DON'T HAVE THE SAME PROBLEM. I WAS TOLD BY THE SERVICE ADVISOR THAT IT IS NOT TYPICAL FOR THESE CARS TO SHUTDOWN BUT WHY RISK IT. ANOTHER DEALER RESEARCHED THE PROBLEM AND DESCRIBED THE STATUS IN THE PARTS SYSTEM AS THE "CODE FROM '!@#$%". I HAVE BEEN COMMUNICATING DIRECTLY WITH THE MANUFACTURER. MAYBE FORD SHOULD GO BANKRUPT TOO. *TR

Oct 19, 2009

TIRES,EQUIPMENT

1 complaint

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. THE VEHICLE HAS CONTINENTAL TOURINGCONTACT AS TIRES, SIZE 205/65R15. THE CONTACT STATED THAT HER TIRES BECAME WORN AND THE TREAD BECAME BALD VERY QUICKLY. THE TIRES ONLY HAD 25,000 MILES. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEY STATED THAT THE DILL VALVE STEMS WERE RECALLED. THE VEHICLE HAS TECH INTERNATIONAL, MODEL TR413 VALVE STEMS. AIR CONTINUED TO LEAK FROM THE TIRES DUE TO THE VALVE STEMS AND THE CONTACT HAD TO REFILL THEM WITH AIR EACH WEEK. SHE PURCHASED TWO REAR TIRES FOR HER VEHICLE. THE TWO FRONT TIRES HAVE NOT YET BEEN REPLACED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VALVE STEM EQUIPMENT INFORMATION WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 25,021 AND FAILURE MILEAGE WAS 25,000.

Mar 06, 2009

VISIBILITY

1 complaint

THE BACK WINDOW IN MY '07 FORD FREESTYLE WAS BROKEN FROM BACKING INTO A DUMPSTER IN THE SUMMER OF '07 AND HAD NO PROBLEMS UNTIL THIS WINTER WITH THE GLASS MYSTERIOUSLY SHATTERING FROM MY APPARENT LASER GAZE! WE HAD THE GLASS REPLACED ONLY 6 WEEKS AGO AND THIS MORNING WALKED UP TO MY CARS BACK WINDOW SHATTERED YET AGAIN FOR NO APPARENT REASON! I CAN ONLY ATTRIBUTE THIS ANOMALY TO A MANUFACTURER'S DEFECT, INSTALLERS INCOMPETENCE, PRIOR ACCIDENT PARTS NOT FIXED PROPERLY OR A MANUFACTURERS POOR DESIGN...ALL OF WHICH DO NOT INCLUDE ME THE BUYER! I SHOULDN'T BE AFRAID TO TOUCH MY VEHICLE FOR THE FEAR IT MIGHT SHATTER AND ALSO IT SHOULDN'T ISN'T GLASS SUPPOSED TO BE MORE DURABLE OUT IN THE AIR IT CAN ONLY BE SOMETHING CONTAINED IN THE BACK WINDOW STRUCTURE ITSELF. *TR

Jan 18, 2009

2007 FORD Freestyle Problems & Complaints

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