2014 FORD Transit Connect Problems

VIN Decoder

Premium Report

118

Complaints Reported

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Complaints by Component

STRUCTURE

21 complaints

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at an undisclosed speed in the highway, the rear passenger's side plastic sliding door panel separated from the vehicle and flew off. The contact was able to retrieve the door panel. Additionally, the contact stated that the driver's side plastic sliding door panel was loose. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V777000(Structure). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 187,000.

Jul 30, 2025

The driver side door latch failed. The door would not close and latch. Dealer charged $578.42 for the repair and has not reimbursed the charges per safety recall 23V502. ~ 90 days has passed since the repair.

Nov 22, 2023

The tailgate unlocks on its own and becomes unlatched on its own. It is unpredictable but has happened at least once when coming to a stop (still in gear) and once when sitting with the engine off, after having come to a stop. My dogs ride in the back so they could fall out of the vehicle if it occurred while driving; in addition, cargo in the back of the van could fall onto the road if the tailgate came unlatched and opened. I have not taken the van to a dealer because the nearby Ford dealership has a reputation as not being easy to work with, and I don't know who else would be qualified to work on such a problem. The "tailgate open" warnings do occur, when the door unlocks/unlatches. But the lock makes audible noises FREQUENTLY, and it's not always easy to tell if the lock has disengaged or just made a noise.

Jun 22, 2023

In February 2022 the driver's side door stopped being able to latch. The door was unable to securely close. The driver's door was able to swing open on turns and the driver would be able to fall out of the vehicle during a crash.

Jul 29, 2022

After having the panoramic sunroof replaced in 2019 due to a recall, the roof started leaking again causing mold to grow and making us fear for the structural integrity of the vehicle due to the possibility of unseen rust. The Service Department said it was not related to the original recall and that it was an epoxy failure. We feel this is just a continuance of the original defect and there was another recall about leaking.

Jul 29, 2022

+ 16 more complaints for this component

UNKNOWN OR OTHER

14 complaints

Rear View camera has quit working. It has not worked properly for quite awile

Nov 04, 2025

Rear view camera malfunction. Back up function Stopped working and screen has now whited out permanently even when car is moving forward.

Sep 14, 2025

Door latches - Took this vehicle into Hopkins Ford Dealer in Elgin IL. The parts aren't in so it is delaying the repair. The main question I have is every time I have a recall I am told I have to wait for the part to break so they can send to Ford as proof in order to get the parts. This does not make sense to me as this is a safety issue am I to wait to get injured because the recalled part finally breaks and then I can use the recall to repair my vehicle?

Feb 16, 2024

The driver side door latch failed and the door will no longer latch when closed. Thankfully it failed while the vehicle was stopped. Obviously this is a safety concern as the door can now open on its own and can not be secured closed. The vehicle is currently at a local Ford dealership (Gary Yeoman's Ford) where the component is being replaced. There were no warning lights or symptoms, it was working fine until it failed.

May 11, 2023

My van was running fine until the piece that goes on the transmission that makes it shift broke off after that broke I started having transmission problems when I took it to have it checked they told me the piece that broke was a recalled piece for this type of vehicle. So I know that the recalled piece is what caused my transmission to start messing up. Their saying it's going to cost me $9000 to replace the transmission. I feel like this recalled piece causes my transmission to start messing up and I shouldn't have to pay out of pocket that much money for something that was recalled anyways.

Oct 28, 2021

+ 9 more complaints for this component

LATCHES/LOCKS/LINKAGES

12 complaints

The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the recall was still present on the VIN. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Nov 10, 2025

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA Campaign Number: 23V502000 (LATCHES/LOCKS/LINKAGES) for the door, but not for the trunk latch. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

Dec 12, 2024

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while entering the vehicle, the passenger attempted to close the front passenger’s side door however, the door was not able to be locked. The contact stated that the passenger held onto the door until arriving at the destination. The contact drove the vehicle to a locksmith who was able to repair the door springs that had failed. The vehicle was repaired. The contact stated that two months later she received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages), however the repair had already been completed. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Feb 13, 2024

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side door unexpectedly opened. There was no warning light illuminated. The contact stated he immediately shut the door closed while depressing the brake pedal; however, the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 391,000. VIN tool confirms parts not available.

Oct 10, 2023

The contact owns a 2014 Ford transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches, Locks, Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while entering the vehicle and closing the front driver's side door, the door failed to latch securely. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

Oct 04, 2023

+ 7 more complaints for this component

FUEL/PROPULSION SYSTEM

9 complaints

Vehicle is currently being repaired at a Ford dealer. They have diagnosed the malfunction as a fuel pump failure and have ordered replacement parts. I will ask the service center to save the parts. The vehicle lost power in the fast lane of I5. Traffic was moving at or above the 70 MPH posted speed limit including large trucks. I was able to turn on the 4 way flashers, change lanes, and move the vehicle to the shoulder out of traffic, but the situation could have easily resulted in a collision due to the abrupt loss of power. It was towed to the Ford dealer 15 miles from the incident when it would could not be restarted. Because the shoulder was narrow there was insufficient room for me to safely open the drivers side door and deploy my wheelchair lift and transfer seat to exit the vehicle. It took approximately an hour for AAA to arrive in 100 degree weather. I don't believe the dealer has removed the defective pump yet but they were unable to start the vehicle because of the problem. There was no warning anything was wrong, it simply slowed down and did not respond to giving more gas. Attempts to restart the vehicle on the side of the road resulted in the engine misfiring and rapidly dying. The next morning at the dealer the car turned over OK but did not show any signs of starting. No warning lights were present. This vehicle has only 28,000 miles on it and there are reports of both a Fuel Pump recall on some 2014 Ford Transit Connect Vans, and other early failures on Vans not in the Recall indicating the problem may not be confined within the scope of the original recall.

Jul 13, 2022

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO STAR LAKE FORD (1212 MAIN ST, BURGESS TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO KENNY ROSS FORD (3200 LIBRARY RD, CASTLE SHANNON, PA) WHERE THE FUEL PUMP WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE* NUMBERS:[XXX] AND [XXX]). THE FAILURE MILEAGE WAS 26,000. *PM CONSUMER STATED 3 TIMES ENGINE STOPPED RUNNING TWICE ENGINE WOULD NOT START. VEHICLE WAS TOWED AWAY 5 TIMES. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'),*JB

Nov 25, 2019

AS WITH THE EXISTING RECALL CAMPAIGN ON 2013 - 2014 FORD FUSIONS AND 2013 - 2016 FORD ESCAPES, THE BUSHING ON THE TRANSMISSION SHIFT CABLE IS DETERIORATING ON THE TRANSMISSION END. IT MUST BE THE SAME PART AS THE RECALL REPLACEMENT BUSHING FITS PERFECTLY. I WAS STUCK IN A PARKING LOT UNTIL I FIGURED IT OUT AND GOT A NEW BUSHING.

Apr 01, 2019

DRIVING MY TRANSIT CONNECT TITANIUM . I SLOWED DOWN AND STOPPED AT A RED LIGHT . WHEN IT TURNED GREEN I GAVE IT GAS AND THE FUEL PUMP WENT OUT WHICH CAUSED MY CAR TO DIE IN MIDDLE OF RUSH HOUR TRAFFIC ON A STREET. I SEE A RECALL 15V005000 (FORD RECALL 14S30) WHICH APPEARS TO INCLUDE MY VEHICLE BASED ON DATES, I TOLD MY FORD DEALERSHIP ABOUT THE RECALL ON THE FUEL PUMP BUT THEY TELL ME BY CHECKING THE VIN NUM YOUR VEHICLE ISN'T ON THAT RECALL. I JUST FIND IT HEARD TO BELIEVE THAT EVERY RECALL FORD HAS HAD FOR THE TRANSIT CONNECT . MY VEHICLE WAS NOT INVOLVED IN ANY OF THE RECALLS.

Mar 03, 2018

ON JANUARY 23, 2017 I DROVE MY VAN TO THE LOADING POINT LIKE EVERY OTHER MORNING, LOADED AND WAS GOING TO START MY DELIVERY ROUTE, BUT MY VAN WOULD NOT START. I WAS VERY DISAPPOINTED, BECAUSE VAN NEVER SHOWED ANY SIGNS OF MALFUNCTION BEFORE. I WAS LUCKY IT DIDN'T HAPPEN ON THE HIGHWAY. THE CAUSE OF THIS BREAKDOWN WAS THE FUEL PUMP. I LOOKED UP ON THE INTERNET FOR THE NEW PART AND FOUND OUT THAT FORD MOTOR COMPANY HAS A RECALL ON THE FUEL PUMP FOR TRANSIT CONNECT MANUFACTURED AT VALENCIA PLANT NOVEMBER 11, 2013 THROUGH AUGUST 29, 2014. MY VAN WAS BUILT NOVEMBER 15, 2013. I TOWED MY VAN TO STEVENS FORD IN MILFORD, CT. SERVICE DEPARTMENT CHECKED OASIS AND TOLD ME THAT I HAVE TO PAY FOR THE REPAIR, BECAUSE MY VAN IS NOT ON THE RECALL LIST. COST OF REPAIR $730.19

Dec 01, 2017

+ 4 more complaints for this component

POWER TRAIN

8 complaints

Hello. We were passing a tractor trailer on the interstate and at 75 mph the transmission shifted into low gear all by itself. We never went into passing gear just accelerating. The vehicle nosedived, rpm’s went up, blew the transmission fluid out all over the exhaust with major smoke, threw us into the dash, and went to about 5 mph all in about .5 seconds leaving us in the middle of the interstate in 5:00 traffic. Tractor trailers stopped and let us get the vehicle to the side .If my daughter had not been behind us I’m sure one of the tractor trailers would have hit us because my brake lights didn’t come on because I never hit the brakes. The vehicle is sitting in my driveway where it was towed. No one has looked at it and it now has a check engine light on.

Jun 25, 2024

While driving, the car seemed to change gears and then went to neutral and wouldn’t go into any other gear. After turning it off and on, it engaged a couple of times- enough to pull to the side of the road. Once it even felt like it popped into reverse. It now won’t go out of neutral. No warning lights have gone on

Aug 15, 2022

ON APRIL 12, 2015, ATTENDED A FAMILY FUNERAL IN TAMPA, FL. THE TRANSIT CONNECT STARTED TO SHIFT HARD AT HIGHWAY SPEED, IT WOULD MAKE A CLUNK NOISE. THE DEALER CLAIMED THAT RODENTS HAD DAMAGED THE WIRING HARNESS. IT WAS REPLACED BY MY COMPREHENSIVE INSURANCE, BUT MY POWERTRAIN PROBLEMS HAVE PERSISTED TO THIS DATE. I HAVE SUBMITTED A DOCUMENT SENT TO WHITE'S TRANSMISSION OF SEBRING, FL WITH A HISTORICAL ACCOUNT OF THE POWERTRAIN ISSUES.

Apr 15, 2021

VEHICLE WAS STATIONARY. TRANSMISSION SHIFT CABLE BUSHING FELL OUT WHILE SHIFTING FROM PARK, TRANSMISSION IS STUCK IN PARK AND CANNOT SHIFT. FORD DEALERSHIP WILL NOT SELL THE PART.

Feb 23, 2021

AT 76K MILES THE TRANSMISSION BEGAN SLIPPING AND MISSING SHIFTS FROM BOTH REVERSE AND DRIVE SELECTIONS, EITHER HOT OR COLD. 1ST AND 2ND GEAR ARE WHERE THIS ISSUE IS MOST ACUTE. IT OCCURS WHEN ACCELERATING FROM A STOP AND ALSO WHEN DECELERATING. GATOR FORD STATED TRANSMISSION NEEDED TO BE REPLACED AT CONSIDERABLE COST. ALSO STATED FLUID WAS BURNT AND METAL FOUND IN PAN. ALL SERVICE WITH EXCEPTION OF LAST OIL CHANGE WAS CONDUCTED AT DEALER SINCE PURCHASED NEW. AT NO TIME WERE WE INFORMED OF ANY TRANSMISSION FLUID BREAK DOWN. DEALER PROVIDED LIST OF FAULT CODES WHICH DID NOT TRIGGER DASH INDICATOR OF ANY KIND.

Dec 11, 2019

+ 3 more complaints for this component

ELECTRICAL SYSTEM

6 complaints

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the instrument panel went blank. The contact stated that the vehicle was running; however, the instrument panel was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V406000 (Electrical System). The failure mileage was approximately 59,000.

Jun 13, 2023

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE ON EXTREMELY HOT DAYS. THE CONTACT STATED THAT ON EXTREMELY HOT DAYS, THE INSTRUMENT CLUSTER FAILED TO PROVIDE ACCURATE INFORMATION. ADDITIONALLY, THE INSTRUMENT CLUSTER LIGHTS CEASED TO FUNCTION AS DESIGNED, LEAVING THE INSTRUMENT PANEL DARK. GJOVIK FORD INC. (2600 US-34, SANDWICH, IL 60548, (815) 786-3333) WAS CONTACTED AND INFORMED OF THE FAILURE. THE DEALER ALSO CONFIRMED THAT THE VIN WAS NOT INCLUED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Jun 09, 2020

MY FORD TRANSIT CONNECT REAR LIFT-GATE WOULD NOT OPEN. STATIONARY. ALL DOOR LOCKS WORKED WITH THE KEY FOB EXCEPT THE REAR LIFT-GATE. THE LIFT-GATE WOULD NOT WORK WITH THE INTERIOR DOOR LOCK ELECTRIC SWITCHES. I WAS UNABLE TO OPEN THE LIFT-GATE IN ANY MANNER. THE LIFT-GATE DOES NOT HAVE A LOCK OPERATED BY A KEY, JUST AN ELECTRONIC SWITCH. I CHECKED THE 10AMP FUSE FOR THE REAR LIFT-GATE LOCK AND IT WAS DEFECTIVE. I REPLACED THE FUSE AND THE DOOR WORKED FOR ABOUT A WEEK BEFORE BREAKING AGAIN. I REPLACED THE 10 AMP FUSE 4 MORE TIMES, EACH TIME IMMEDIATELY BLOWING THE FUSE. AFTER READING 2 SIMILAR ONLINE ISSUES ABOUT THIS, MY OPERATIONAL THEORY WAS THAT THE ELECTRICAL WIRES POWERING THE REAR LIFT-GATE SWITCH WERE "SHORTING OUT". THE MOST LIKELY PLACE WAS THE AREA WHERE THE WIRES PASSED FROM THE CAR BODY TO THE REAR LIFT-GATE. HOWEVER, SINCE I WAS UNABLE TO OPEN THE LIFT-GATE, I WAS NOT ABLE TO ACCESS THE WIRES. I TOOK THE TRANSIT CONNECT TO THE CLOSEST FORD SERVICE FACILITY, AND THEY FIXED THE PROBLEM. THE SERVICE PERSON REMOVED THE PROTECTIVE RUBBER SLEEVE COVERING THE WIRES EXITING FROM THE RIGHT SIDE OF THE TRANSIT CHASSIS TO THE RIGHT SIDE OF THE LIFT-GATE. ONE COULD EASILY SEE A NUMBER OF BLACK WIRES WITH INSULATION MISSING AND EXPOSED COPPER WIRE. THE WIRES WERE CONTACTING EACH OTHER AND/OR THE METAL WHERE THE WIRES EXIT THE CHASSIS. I DO NOT KNOW WHAT THE OTHER WIRES OPERATE, BUT THE REARVIEW CAMERA HAD BEEN INTERMITTENTLY MALFUNCTIONING FOR MONTHS. (CAR IN MOTION, BACKING UP) I FEEL THIS TO BE A DANGEROUS SITUATION, FOR THE SHORTING WIRES ARE IN THE APPROXIMATE VICINITY OF THE GAS FILL SPOUT INSIDE THE CHASSIS. GAS VAPORS COULD IGNITE. THIS IS POTENTIALLY A DANGEROUS SITUATION.

Mar 05, 2020

AFTER OWNING THIS VEHICLE THE HORN QUIT, AT 49865 MILES. I CHECKED THE INTERNET AND FOUND SEVERAL OTHER PEOPLE WHO HAD THIS PROBLEM ON A FORD VEHICLE SIMILAR TO MINE. THE REPAIR SEEMS SIMPLE BUT I FEEL THAT THIS IS A SAFETY ISSUE WITHOUT AN HORN. THE HORN STARTED NOT WORKING ON AND OFF THEN QUIT COMPLETELY. THE HORN WOULD NOT WORK WHETHER MOVING OR STATIONARY.

Nov 08, 2019

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS ALSO TEST DRIVEN AND THE FAILURE WAS NOT DUPLICATED; HOWEVER, THE IGNITION SWITCH WAS REPLACED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE A SECOND DIAGNOSTIC TEST DETERMINED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

Aug 14, 2019

+ 1 more complaint for this component

ENGINE

5 complaints

Air bubble in coolant system caused by faulty placement of heater core allows air bubble to form there. This cause no heat or defrost in cab of vehicle. Also causes overheating which leads to cracked block, coolant leak into combustion chamber, destroying catalytic converter and emissions to soar and fuel milage to drop. Engine stumbles and stalls and goes into fail safe mode which could cause an accident because vehicle won’t accelerate or shift.

Feb 03, 2022

MOTOR HAS A KNOCKING / TAPPING NOICE THAT SOUNDS LIKE IT'S COMING FROM BETWEEN THE CYLINDERS 2 AND 3. THE CAR HAD LOW COOLANT ALSO WHICH IS A LINK TO A CRACK IN THE BLOCK. HTTPS://YOUTU.BE/N0JYS2TEXDK

Jan 20, 2020

UNDER NORMAL DRIVING CONDITION THE VEHICLE GOT REAL HOT AND OVERHEATED.THE WATER AND OIL WHERE AT THE PROPER LEVELS. THIS HAPPENED ON THE WAY HOME, I WAS GOING AROUND 60 MPH ON THE HIGHWAY. THE ENGINE HAD TO BE REPLACE, AS IT CRACKED THE HEAD OR BLEW THE HEAD GASKET. THERE IS A SAFETY RECALL # 17S09 OUT ON THESE VEHICLES, BUT MY VIN # WAS NOT ON THE LIST. YET WE ARE HAVING SAME ISSUE. THIS IS THE 3RD ENGINE WE HAVE LOST TO THIS OVER HEATING PROBLEM. LUCKILY WE CATCH ANY ON FIRE.

Aug 29, 2018

"ENGINE FAULT, SERVICE NOW" LIGHT COMES ON UPON IGNITION, AND WHILE OPERATING. ENGINE BUCKS, STALLS, AND SLIPS. THIS HAS HAPPENED MORE THAN 100 TIMES SINCE I PURCHASED THE VAN IN AUGUST 2014. THE DEALERSHIP SAYS THEY DO NOT KNOW HOW TO FIX IT. IT IS A KNOWN PROBLEM WITH FORD, BUT THEY ARE COMPLETELY IGNORING ME. MY CUST. SERVICE REP TELLS ME THAT THE "NEXT STEP" IS TO TAKE IT TO THE DEALERSHIP TO HAVE THEM REPAIR IT. THE VAN IS UNREPAIRABLE AND DANGEROUS.

May 17, 2016

THE VEHICLE WE BOUGHT IS FROM HUFFMAN FORD. ON FRIDAY, MAY 30TH, WE WERE DRIVING, AND ALL OF A SUDDEN THERE WAS SMOKE COMING FROM THE ENGINE, AND THE CAR GOT OVERHEATED. IN ORDER TO FIND OUT WHAT WAS GOING ON, THAT AFTERNOON WE WENT TO AUTO NATION KATY SERVICE DEPARTMENT, SINCE IT IS CLOSER TO WHERE WE LIVE THAN HUFFMAN. WE TALKED WITH THE SERVICE MANAGERS [XXX], AND [XXX] AND THEY INFORMED US THAT WE WOULD GET A CALL THAT EVENING ABOUT THE VEHICLE. WE WAITED ALL EVENING, BUT WE DIDN'T GET A CALL FROM THEM. THE NEXT MORNING WE WENT BACK OVER TO AUTO NATION TO SEE WHAT WAS GOING ON, AND THEY TOLD US THAT OUR CAR HAD AN OIL LEAKAGE, AND THEY SAID HOW IT WILL ALL BE FIXED ON MONDAY, JUNE 2ND. WE SAID IT WAS FINE AS LONG AS THEY KEEP US INFORMED AND FIX OUR CAR. THEN TUESDAY, WE FOUND OUT IT STILL WASN'T FIXED, AND THEY TOLD US THAT THEY FOUND OUT THERE WERE NO AVAILABLE PARTS TO FIX THE PROBLEM THE VEHICLE HAS, AND THAT THE EARLIEST DELIVERY THEY CAN GET IS JULY 28TH, WHICH IS ABSOLUTELY RIDICULOUS CONSIDERING IT'S A BRAND NEW VEHICLE. THEN WE CALLED THE FORD COMPANY AND TALKED TO THE REGION MANAGER [XXX] ABOUT OUR SITUATION, AND AFTER REQUESTING FOR A LONG TIME SHE FINALLY AGREED TO GIVE US A RENTAL CAR. ALSO, BEFORE ASKING ABOUT GIVING US A LOANER CAR, I ASKED IF SHE COULD JUST REPLACE OUR VEHICLE AND GIVE US ANOTHER FORD TRANSIT CONNECT BECAUSE LIKE I SAID BEFORE THE VEHICLE IS STILL BRAND NEW AND WE ALSO HAVE A WARRANTY. SHE WASN'T UNDERSTANDING AT ALL AND DIDN'T WANT TO HELP AND JUST SAID THAT WE CAN'T SUPPORT YOU WITH YOUR VEHICLE'S PROBLEM. WE ARE HAPPY WITH THE CAR WE BOUGHT, BUT FRANKLY THIS IS THE WORST EXPERIENCE WE HAVE EVER HAD WITH CUSTOMER SERVICE IN THE FORD COMPANY. ON TOP OF THAT, SHE TOLD US THAT WE ALSO HAVE TO PAY THE TAX FOR THE RENTAL CAR EVERY SINGLE DAY THAT WE HAVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 09, 2014

EXTERIOR LIGHTING

4 complaints

The vehicle now has 130K miles on it and the dash instrument lights are getting so dim that I can not see the speedometer on a sunny day. The dealership says the adjustment is all the way up for dash light brightness, but the lights are just not bright enough anymore. This affects all the dash cluster instruments, both the digital speedometer and the analog speedometer.

Sep 19, 2025

The contact owns a 2014 Ford Transit Connect. The contact stated while driving with the low-beam headlights activated, the low-beam headlights became inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs. The vehicle was taken to an independent mechanic, who informed the contact that the wiring connector was burned on the passenger’s side. The contact called another independent mechanic, but no assistance was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 148,000.

Sep 06, 2023

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING 60 MPH, THE LOW BEAM HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING PAST SIXTY FEET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO IRISH HILLS FORD (10405 BROOKLYN RD, BROOKLYN, MI 49230, (517) 592-2112) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.

Sep 23, 2019

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING THROUGH A CONSTRUCTION ZONE AT NIGHT, THE HIGH BEAMS WERE TURNED ON, BUT FAILED TO ILLUMINATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTO ELECTRICAL SHOP WHERE IT WAS DIAGNOSED WITH A FAULTY HEAD LIGHT SWITCH THAT NEEDED REPLACEMENT. THE SWITCH WAS REPLACED, BUT THE FAILURE PERSISTED. THEY VEHICLE WAS TAKEN BACK TO THE AUTO ELECTRICAL SHOP WERE IT WAS DIAGNOSED WITH A SECOND SWITCH THAT NEEDED REPLACEMENT. THE SECOND HEADLIGHT SWITCH WAS REPLACED, BUT THE FAILURE STILL PERSISTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Sep 25, 2017

STEERING

4 complaints

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE LOSS POWER STEERING WITH THE STEERING ASSIST FAULT - SERVICE REQUIRED WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Sep 15, 2020

THE ELECTRONIC POWER STEERING ON MY FORD 2014 TRANSIT SOMETIMES WORKS AND SOMETIMES DOESN'T, BUT IT SOMETIMES, ON THE HIGHWAY, IT SOMETIMES WORKS AND SOMETIMES DOESN'T. ON THE HIGHWAY BENDS, THE THE STEERING WOULD SUDDENLY WORK AND THE CAR WOULD FEEL LIKE IT WAS A BIT OUT OF CONTROL. IT IS FINE IF IT IS COMPLETELY BROKEN BUT IT SOMETIMES WORKS AND SOMETIMES DOESN'T. SOMETIMES WHEN I START THE CAR, IT WORKS BUT WHEN YOU GET ONTO THE HIGHWAY, IT BREAKS. WE ALSO HAVE NO MONEY TO FIX IT. THIS HAPPENS ON FORD A LOT AND MANY CARS HAVE BEEN RECALLED BUT NOT MINE.

Jul 19, 2020

ELECTRIC POWER STEERING CONTROL MODULE (PSCM) DISENGAGED WHILE STOPPED AT A GAS STATION. A VEHICLE OPERATING ERROR/WARNING WAS DISPLAYED ON THE DASH. THE PCSM RETURNED TO A WORKING MODE FOR A SHORT TIME (2 DAYS) AND THEN FAILED PERMANENTLY. ALL INSTANCES OCCURED WHILE THE VEHICLE WAS STOPPED.

Jul 10, 2019

MY VEHICLE IS EXPERIENCING A PROBLEM WITH COMPLETE STEERING LOSS WHEN VEHICLE IS DRIVING WORSE THAN NO POWER STEERING THERE IS A RECALL ON MANY FORD AND SOME LINCOLN VEHICLES REGUARDING THIS ISSUE WITH STEERING GEAR. I'VE REACHED OUT TO FORD REGUARDING THIS ISSUE ALTHOUGH ITS A SEFETY ISSUE WHICH COULD CAUSE SEVERE INJURY OR DEATH TO OCCUPANT OR BYSTANDER. THIS VEHICLE IS LESS THAN THREE YEARS OLD WITH A CERTIFIED WARRANTY. ALTHOUGH THIS PROBLEM IS OCCURING ACROSS MULTIPLE VEHICLES AND KEEPS EXPANDING THEY AREN'T WILLING TO TAKE CARE OF THERE ISSUES. MY VEHICLE IS CURRENTLY AT MARGATE FORD IN POMPANO FLORIDA. I'M AFFRAID OF PICKING IT UP DO TO SAFETY ISSUE.

Nov 30, 2017

VISIBILITY

3 complaints

The contact's employer owns a 2014 Ford Transit Connect. The contact stated that while driving 60 MPH, the panoramic roof panel detached on the passenger’s side but remained attached to the driver's side. The detached panoramic roof panel struck the driver's side of the vehicle. The vehicle was taken to an unknown dealer, who determined that the panoramic roof panel was not adequately bonded to the vehicle. The contact was informed that the panoramic roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V695000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 147,219.

Jan 02, 2025

WE HAVE FOUR VERY YOUNG CHILDREN WHO RIDE IN THE REAR OF OUR SEVEN PASSENGER TRANSIT CONNECT IN AN AREA OF TENNESSEE WHERE WINTER TEMPS FREQUENTLY DIP INTO THE SINGLE DIGITS AND OFTEN BELOW ZERO. OUR HEATER FOR THE REAR PASSENGERS HAS NEVER WORKED. WE HAVE HAD THE VAN BACK TO THE DEALER TWICE. STILL NO REAR HEAT. *TR

Apr 18, 2015

PERHAPS NOT A SAFETY HAZARD, BUT THE REAR AREA OF THE 7 PASSENGER IS NOT HEATED, CAUSING DISCOMFORT TO PASSENGERS AND PETS. ACTUALLY, THE REAR "HEATER" BLOWS COLD AIR. TWO DEALERSHIPS HAVE INSPECTED MY VEHICLE (5800 MILES) AND BOTH REPORTED THAT THE DESIGN IS, "INADEQUATE", "POOR", "NOT THOUGHT OUT", "CRAPPY" AND SO ON. THAT WAS THE ONLY EXPLANATION THEY COULD TENDER. I HAVE POSTED THIS SITUATION OF THE TRANSIT CONNECT FORUM AND HAVE NOTED THAT OTHERS ARE EXPERIENCING THE SAME PROBLEM. I JUST PAID $32,000 FOR A NEW VEHICLE THAT HAS A TOTALLY INADEQUATE REAR HEATING SYSTEM. OF COURSE I PURCHASED THE VEHICLE AT THE END OF JULY SO I NEVER GAVE THE REAR HEATER A THOUGHT. COME TO THINK OF IT, I HAVE NEVER GIVEN A REAR HEATER A THOUGHT AS THEY ALWAYS WORKED. WHEN WAS THE LAST TIME YOU CHECKED THE OPERATION OF THE REAR HEATING SYSTEM BEFORE PURCHASING A NEW VEHICLE? *TR

Jan 02, 2015

VISIBILITY/WIPER

3 complaints

SUN VISOR BAR INTERNALLY CRACKED POSSIBLY FROM SUN AND CAUSES THE VISOR TO DROP DOWN SUDDENLY WHILE DRIVING, DANGEROUSLY OBSCURING VIEW.

Aug 28, 2020

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V491000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 22, 2017

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHEN DRIVING VARIOUS SPEEDS DURING RAINY WEATHER CONDITIONS, THE DRIVER SIDE WINDSHIELD WIPER FAILED TO CLEAR THE WINDSHIELD. AS A RESULT, THE CONTACT'S VISION WAS OBSTRUCTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE WIPERS WERE OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

May 23, 2015

BACK OVER PREVENTION

2 complaints

The contact owns a 2014 Ford Transit Connect. The contact stated while reversing, the rearview camera image was black, and the message "Rearview Camera Unavailable" was displayed on the infotainment screen on some occasions. The contact stated that the rearview camera had become inoperable. The contact stated while reversing on one occasion, the failure recurred, causing the rear of the vehicle to hit a child who was riding a bicycle. The contact stated that the child sustained minor bruises and did not receive medical assistance. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.

May 30, 2025

Crash: 1

Injuries: 1

The contact owns a 2014 Ford Transit Connect. The contact stated that upon placing the vehicle in reverse, the rear-view camera display occasionally went blank, and on other occasions, the displayed image was reversed. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

May 01, 2025

ENGINE AND ENGINE COOLING

2 complaints

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 45-55 MPH, the engine overheated. The message “Pullover - Engine Temperature High” was displayed. The contact pulled over and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 106,000.

Oct 11, 2024

The catalytic converter is stopped up, and that is definitely a safety issue, causing extra heat. In the event of it touching almost anything, it makes it more likely than not that a fire will ensue! This happened on the day that I purchased the Car. Within hours. Dealer is LDT Motors in Amarillo Texaa.

Jun 01, 2022

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

AFTER HAVING SEVERAL FLAT TIRES I HAD TO DRIVE OFF THE INTERSTATE AFTER THE RIGHT FRONT TIRE WENT FLAT AND THE ENGINE MUST HAVE BOUNCED UP AND DOWN TOO MUCH SO THE ACCIDENT DASHBOARD LIGHT CAME ON. THE FUEL INJECTION SYSTEM WAS AFFECTED AS WELL AND THE CAR DIDN'T WANT TO START, STARTED MISFIRING AND CONKED OUT AT LOW SPEEDS. WHENEVER I PUT FUEL IN TO THE GAS TANK THE CAR DIDN'T WANT TO START AGAIN AND SOMETIMES I HAD TO TURN THE KEY 10>20 TIMES TO START THE ENGINE. UNLESS WHEN I PUT FUEL INTO THE TANK AND I KEPT THE ENGINE RUNNING (FIRE HAZARD). AFTER SEVERAL THOUSAND MILES OF DRIVING THE CAR AFTER THE CAR ACCIDENT LIGHT CAME ON AND NO REPAIRS DONE TO THE CAR THE MISFIRING AND STALLING OUT AT LOW SPEED WOULD DISSIPATE EXCEPT FOR THE REFUELING PROBLEM. OR AT LEAST UNTIL THE CAR WENT OVER A LARGE BUMP/POTHOLE AND THEN START ALL OVER AGAIN STALLING OUT AT LOW SPEEDS. I DID TAKE THE CAR TO A GOODYEAR AUTO REPAIR SHOP AND THEY TOLD ME IT MAY TAKE 2>3 DAYS WORTH OF REPAIRS TO FIX IT. UNFORTUNATELY I STILL DO NOT HAVE THE MONEY TO FIX IT AND PROBABLY CAN'T AFFORD TO FIX IT MULTIPLE TIMES AS THE EXPENSE WOULD AMOUNT TO TWO>.THREE TIMES THE CURRENT VALUE OF THE CAR ITSELF PLUS THE PROBLEMS WITH THE ENGINE BOUNCING TOO MUCH JUST CAUSES THE SAME PROBLEM TO REOCCUR SO IT'S BASICALLY A BOTTOMLESS PIT OF REPAIR AND EXPENSE.

Apr 05, 2021

THERE WAS A RECALL FOR POTENTIAL ENGINE FIRE ISSUES. I TOOK THE VAN TO FOR SEVERAL TIME TO ASK ABOUT THIS AND WAS TOLD THE VEHICLE I HAD WAS NOT PART OF THE RECALL. I EVENTUALLY SOLD THE VAN TO A FRIEND OF MINE WITH ABOUT 106,000 MILES ON IT. I ALSO ADVISED HIM OF THE RECALL INFO AND TOLD HIM FORD SAID IT WAS NOT PART OF THE RECALL. THE VEHICLE BURNT TO THE GROUND WITH IN 10,000 MILES AFTER I SOLD IT TO HIM. IT WAS TRAVELING DOWN THE FREEWAY AT ABOUT 60 WHEN THEY NOTICE SMOKE COMING FROM THE COWLING AND PULLED OVER. THE VAN THEN BURST IN TO FLAME FORWARD OF THE WINDSHIELD NO ONE WAS INJURED BUT THE FIRE DID MAKE IT TO THE FRONT SEATING AREA.

Mar 20, 2021

Fire: 1

STRUCTURE,VISIBILITY/WIPER

2 complaints

THE DRIVER SIDE BACK SEAT SLIDER DOOR FELL RIGHT OFF. ONTO THE GROUND AND MY FOOT. WHEN I WENT TO OPEN THE DOOR FROM THE OUTSIDE USING THE HANDLE. THE MOTOR AND ELECTRICAL FOR THE REAR WIPER HAVE BROKEN AT LEAST TWICE. THE PAINT IS SPONTANEOUSLY COMING OFF OF THE VEHICLE IN SMALL SPOTS ALL OVER

Sep 24, 2018

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE WINDOW DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE GLUE THAT WAS USED TO SECURE THE WINDOW FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V777000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.

Aug 06, 2015

FUEL SYSTEM, GASOLINE

2 complaints

FUEL PUMP WENT OUT WHICH CAUSED MY CAR TO DIE IN MIDDLE OF RUSH HOUR TRAFFIC ON 6 LANE HIGHWAY (3 LANES EACH WAY) JUST OVER A RISE. I SEE A RECALL 15V005000 (FORD RECALL 14S30) WHICH APPEARS TO INCLUDE MY VEHICLE BASED ON DATES, BUT THE RECALL IS NOT LISTED FOR MY VIN. CAN YOU EXPLAIN WHY MINE WOULD NOT BE COVERED? MY CAR IS CURRENTLY STILL IN THE SHOP (IT IS WED EVENING AND IT WAS TOWED THERE FRIDAY MORNING. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 28, 2017

THE EASY FUEL SYSTEM LEAKS BADLY ESPECIALLY OVER 75 DEGREES. I CAN SMELL THE STRONG ODOR OF GASOLINE. IN ADDITION IT SET OFF THE MIL LIGHT FOR THE "SMALL LEAK" IN THE EVAP SYSTEM. IT HAS NOW SET A PERMANENT CODE FOR THIS PROBLEM. THE PROBLEM IS THE FLAP DOES NOT TIGHTLY SEAT ENOUGH TO CONTAIN THE GAS VAPOR AND THE UNIT OUT GASSES BADLY. IT COULD BE A MAJOR FIRE HAZARD. ANY OPEN FLAME, SPARK ON A JOB SITE, OR JUST SOME GOOF WITH A LIT SMOKE COULD SET OFF A FIRE BALL. AT PRESENT THE UNIT IS PARKED, AS I AM AFRAID TO DRIVE IT LESS IT BECOME A LIABILITY PROBLEM FOR OUR FIRM. WHAT IS NEEDED IS A STANDARD FUEL CAP TO TOTALLY SEAL THE TANK. THERE IS NO WAY TO GET ONE FROM FORD TO FIX THIS PROBLEM. *TR

Jul 20, 2014

POWER TRAIN,ENGINE

1 complaint

For starters, about 2-3 days before August 6, 2024 (the day I took my van to Autozone to diagnose my check engine light) my ford transit shot a check engine light due to a "P0304 Cylinder 4 Misfire". On August 8, 2024 after dropping my van off once the mechanic opened, around 11:27 AM i received a call from the mechanic I was referred to by the dealership I bought the van from that the car was fixed and ready to go. I was also told by one of the mechanics that work at the shop that the threading on the spark plugs were stripped, these were the original spark plugs that came with the vehicle when i purchased it before the misfire happened. On August 10th after work, my transmission had failed on me and i was not able to park my car, i ended up having to let my car roll back on a hill, blocking a strangers driveway having to call a tow truck around 11pm-12am. After having to wait some time, the same mechanic i was referred to by my dealership called me a day after receiving the new transmission telling me the van was ready. Not only did they try to charge me an extra $200, but the car wouldn't even start once i paid the balance due and tried to leave, and to top it all off there was still a jerk in the transmission every time i tried to put it in drive, the job was rushed. Less than a week later, the van was displaying another check engine light related to the same misfire as before, and also a transmission failure message on my dashboard while on the highway with my dog in the back. I'm a dog trainer and need the vehicle to safely transport animals to and from north to south jersey. I have not been able to do so due to all the complications I've been encountering with the vehicle. I dropped the van off Thursday August 29th and have not received any updates from the same mechanic and it has been 5 days (today's Sept. 3rd). I understand labor day just passed but I was told by the head of the shop that they would look at it Friday Aug 30th & update me asap.

Sep 03, 2024

POWER TRAIN,STRUCTURE

1 complaint

contacted local ford dealership for recall repairs (Johnson City Ford). they state there are not any recalls for a 2014 ford transit connect and would not schedule the repairs.

Nov 27, 2023

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

the backup camera has failed at 50,000 miles. The backup camera no longer functions.

Sep 16, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

Rear view camera is no longer functioning properly.

May 22, 2023

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,WHEELS

1 complaint

While driving, the speedometer dropped to zero, the car milage displayed as ------, the ABS light turned on, the traction control light turned on, and there was a warning that the hill assist was unavailable. I was driving with 4 children in the vehicle and was unable to discern if it was an actual safety issue or an electronic malfunction. We suspect a wheel speed sensor on one of the four tires has failed since an internet search shows this is the likely culprit but it hasn't yet been confirmed.

Apr 17, 2022

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

6-2021: Crackling sound on radio, whether on or off. 2 types: Like bare wires rubbed together, or connecting/disconnecting speaker. ·Crackling persists after vehicle shut off. Eventually stops. 12-2021: ·Radio quit working, crackling sound continued, appears random. ·Observed lights on @ distance. Then off. Vehicle was parked overnight, inactive. 2-2022: ·2-year-old battery died. Dead again in a few days. (Parasitic drain) Mechanic said it needed new radio. New radio was > $600.00, required reconfiguration of dashboard. ·Lost many, not all functions, of SYNC System, & it goes to sleep after a few minutes. Backup camera doesn’t work if SYNC system is asleep. Sometimes revived after pushing SYNC button on steering column. ·Auto electrical mechanic said still a drain on electrical system, but not like before. Rebuilt alternator & refurbished the fuse box too. Said electrical drain was from information control module on dashboard. Said take vehicle to Ford, have them reprogram the module where display screen is located & the drain occurring while vehicle is parked, would stop. ·Ford Technician said they had “no updates” on information control module. Took care of recall & transmission issues, returned the vehicle. oParasitic drain & dead battery continued. 3-2022: ·Battery tests as good but dies in 2 days. Engine quit if jumper cables were removed. Then died before they were removed. Appeared dead, no start even though connected to a good battery via jumper cables. ·Asked dealer to reprogram information control module. ·They gave it back, saying, “It’s acceptable”. oThey disconnected an “aftermarket” module. Went from 64 milliamps to 42 milliamps. Drove 90 minutes & parked. 29 hours later battery died. Dlr. said turn off/disconnect everything BEFORE shutting off vehicle: No automatic lights, heater, phone charger, etc. Apparently this is a body control module (BCM) problem. Not “information control module” problem.

Mar 14, 2022

AIR BAGS,SEAT BELTS

1 complaint

T-bone a four door vehicle at 55 mph. The seat did not stop me. The belt did not catch and will not retract. It is laying on the driver seat. Air bags did not deploy. The front end of my vehicle hit the side of the other vehicle crushing the front of my vehicle. Nether safety restraint worked.

Oct 14, 2021

Crash: 1

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

DASH BOARD LIGHTS AND ALL METERS INOPERATIVE. INSTRUMENT CLUSTER INOPERATIVE. MULTIFUNCTIONAL DISPLAY INOPERATIVE. CHIMES, WARNING LIGHTS AND MESSAGES OUT. INTERMITTENT AND ALL FUNCTION COME BACK AFTER SEVERAL MINUTES OF DRIVING.

Jan 14, 2021

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

UPON STARTING THE VEHICLE, THE DASHBOARD DOES NOT PROVIDE INFORMATION, POWER BRAKES DO NOT SEEM TO FUNCTION, POWER STEERING QUITS AND SEVERAL ITEMS SHOW UP ON DASH. UPON CUTTING CAR OFF AND RESTARTING, THEY MAY ALL BE CORRECTED. THE NEXT TIME CAR IS STARTED, IT MAY OR MAY NOT RECUR. THIS HAS HAPPENED ABOUT SIX TIMES RECENTLY AS LATE AS TODAY. OUR FEAR IS WE WILL LOSE CONTROL OF THE CAR WHILE DRIVING AT HIGHWAY SPEEDS. IT SEEMS MANY FUNCTIONS ARE CONTROLLED BY COMPUTERS THAT HAVE A FLAW. BRAKES ALSO LOSE POWER.

Sep 27, 2020

SEATS,UNKNOWN OR OTHER

1 complaint

THE MIDDLE ROW SEATS ARE DEFECTIVE. THEY FOLD DOWN BUT WILL NOT COME BACK UP. THEY ARE STUCK IN THE DOWN POSITION. I BROUGHT THE CAR IN TO A FORD DEALER'S SERVICE DEPARTMENT, AND THEY'VE NOW HAD IT FOR 3 DAYS TRYING TO FIGURE OUT HOW TO FIX THE PROBLEM. AT THIS POINT THEY HAVE TOLD ME THAT THERE IS SOMETHING WRONG WITH THE MANUFACTURE OF THE MECHANISM IN THE SEATBACK THAT CONTROLS THE SEAT FOLDING FUNCTION, AND THAT THE ONLY WAY THEY CAN FIX IT IS TO INSTALL A NEW SEAT. THE DEALERSHIP'S SERVICE DEPT HAS QUOTED $2000 FOR IT AS AN OUT-OF-WARRANTY REPAIR. IN SEARCHING ONLINE, I SEE THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE MODEL. I'VE SEEN THAT THERE ARE TSBS ISSUED FOR THIS PROBLEM. BUT WHEN THE DEALER PUTS MY VIN INTO THEIR SYSTEM, MY VEHICLE DOESN'T SHOW UP AS PART OF THE RECALL. I BELIEVE THIS SHOULD BE A NEW RECALL, OR AN EXPANDED RECALL, TO FIX A PROBLEM THAT FORD SEEMS TO ALREADY KNOW IT HAS -- THEY JUST HAVEN'T ACKNOWLEDGED EVERY MODEL OR YEAR THAT IT EFFECTS. ADDITIONALLY, THERE IS AN ISSUE WITH THE SOFTWARE RUNNING THE CAR'S CLOCK -- WHEN THE CAR BATTERY IS LOW, THE CLOCK STOPS WORKING, AND WILL NOT ALLOW THE USER TO RESET IT TO THE CORRECT TIME. THE DEALER SAID THAT THE ONLY WAY THEY CAN FIX IT IS TO DO A SOFTWARE UPGRADE AT A COST OF $140 - $280 EACH TIME. THIS IS ALSO A WELL-KNOWN PROBLEM ACCORDING TO MANY FORD CONSUMER MESSAGE BOARDS. I'M NOT SURE IF THIS QUALIFIES FOR A RECALL AS WELL, BUT IT SEEMS LIKE A KNOWN DEFECT THAT PUTS THE VEHICLE OWNER AT A FINANCIAL DISADVANTAGE.

Aug 30, 2019

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

POSSIBLE BCM ISSUE. THE BATTERY DRAINS WITH THE BCM FUSE INSTALLED. THE FUSE PULLED STOPS THE BATTERY DRAIN ISSUE. THE BATTER WAS REPLACED AND SAME ISSUE OCCURS. BATTERY DRAIN OCCURS OVERNIGHT. SECOND ISSUE. THE TRANSMISSION SHIFTS ROUGH BETWEEN FIRST AND SECOND GEAR, AND BUMPS AT HIGHWAY SPEEDS WHEN ACCELERATING. HAVE TAKEN THE VEHICLE TO THE DEALER FIVE TIMES. TRANSMISSION OVERHAULED, BUT ISSUE CONTINUES. HAVE GOTTEN TRANSMISSION FAILURE WARNING SIGN.

Aug 20, 2019

STEERING,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

HAS BEEN BLOWING THE BACKUP CAMERA 5 AMP FUSE, INTERMITTENTLY FOR THE PAST FEW MONTHS. LAST FEW DAYS THE HILL ASSIST LIGHT AND THE ABS LIGHT COME ON ALSO THE POWER STEERING GOES AWAY NOT A GOOD THING, WHEN I SHUT THE IGNITION OFF THEN BACK ON AGAIN MOST OF THE TIME THE LIGHTS GO OFF AND THE STEERING IS BACK, I BOUGHT THIS VEHICLE NEW , IT WAS NEVER IN AN ACCIDENT . THE ONLY REPAIR WAS DONE BY THE LOCAL DEALER THEY REPLACED THE FUEL PUMP AND SENDING UNIT THAT WAS A RECALL..ALSO THE SLIDING DOOR LOCKS THAT WERE A RECALL . I FOUND WIRES GOING TO THE LIFT GATE HAVE HAD THE INSULATION SKINNED OFF BECAUSE THEY RUB ON THE INNER BODY PANEL HOLE.. AS YOU CAN SEE IN THE PICTURES I USED LIQUID ELECTRICAL TAPE ON THE WIRES AND PUT PLASTIC SPLIT WIRE LOOM TUBING OVER THE WIRES. ALSO TOOK WHITE RUBBER TUBE AND SPLIT IT AND PUT IT ON THE INNER PANEL OPENING THAT CAUSED THE WIRE INSULATION TO GET RUBBED OFF. THIS FORD TRANSIT CONNECT VAN HAS 32,000 MILES....I THOUGHT FIXING THESE WIRES WOULD CURE THE PROBLEM , AFTER GOING FOR A COUPLE RIDES AND LIFTING THE TAILGATE IT STILL BLOWS THE FUSE. AND THE OTHER LIGHTS STILL COME ON. OBVIOUSLY THE SKINNED WIRES I REPAIRED WERE A PROBLEM , THERE APPARENTLY IS ANOTHER ISSUE OR TWO

Jul 04, 2019

STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE SLIDING DOOR DID NOT LATCH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TR*JB

Jul 02, 2019

SUSPENSION,POWER TRAIN,WHEELS

1 complaint

THE TRANSMISSION DOWNSHIFTED HARD AND UP-SHIFTED HARD WHILE THE VEHICLE WAS IN MOTION. THE TACHOMETER WENT OUT OF CONTROL WHILE THE VEHICLE WAS IN MOTION DURING CITY DRIVING AND UPON START UP. THIS WAS CAUSED BY A LEAK IN THE LEFT FRONT AXLE.

Mar 22, 2018

STRUCTURE,UNKNOWN OR OTHER

1 complaint

TWO RECALLS HAVE BEEN ISSUED ON MY VEHICLE AND THREE DIFFERENT FORD DEALERS (MODESTO, CA. TRACY, CA. AND STOCKTON, CA.) HAD REFUSE TO SERVICE THEM, I DO NOT KNOW WHAT TO DO,NOISE IS HIGH AND DISTURBING AND THE SLIDE IS BROKEN, I AM AFRAID THE DOOR COULD OPEN WHILE DRIVING. RECALL 16S35 AND RECALL 16S30 NEED HELP!!!

May 10, 2017

SEATS

1 complaint

WHILE DRIVING SLOWLY THROUGH MY NEIGHBORHOOD, THE LEFT REAR SEAT SUPPORT BROKE CAUSING THE DRIVER SEAT TO LEAN BACK AND TO THE LEFT. THE PHOTO WILL SHOW THE 2 POINTS OF FAILURE. I USE THE DRIVER SEAT IN THE FULLEST BACK POSITION AND LOWEST DOWN ADJUSTMENT FOR A TALL DRIVER.

Mar 31, 2017

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

SENSORS AND REARVIEW CAMERA START GOING OFF FOR NO REASON WHEN IN MOTION ON A CITY STREET OR HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES MOST RECENT IS 10/18/2016. NOTE IF VEHICLE IS PUT INTO PARK. AND YOU WAIT 30 SECONDS IT WILL STOP. BUT STARTS UP AGAIN, AFTER 20 SECONDS.

Oct 19, 2016

WHEELS

1 complaint

IN FEBRUARY I WAS DRIVING ON THE FREEWAY AND HEARD A STRANGE NOISE. WHEN I GOT OFF THE FREEWAY I NOTICED THE TIRE WAS FLAT. IN MARCH I WAS GETTING OUR OF THE CAR AND A MAN WALKING BY NOTICED I HAD A BUBBLE IN THE SIDE OF MY TIRE. I HAVE HAD TO REPLACE 3 TIRES SINCE I GOT THIS CAR I BOUGHT THE CAR ON 12/26/14. AND HAVE HAD PROBLEMS WITH THREE OF THE ORIGINAL TIRES ON THE CAR! I ONLY HAVE ABOUT 2,000 MILES ON THE CAR. THE FIRST 2 TIRES I PAID TO HAVE THEM REPLACED. THE THIRD TIRE I AM WAITING TO HAVE IT REPLACED BY THE COMPANY. I AM USING THE SPARE AND DON'T HAVE A BACK UP. *TR

Apr 09, 2015

EXTERIOR LIGHTING,ELECTRICAL SYSTEM

1 complaint

THE FORD 2014 INTERIOR DASHBOARD LIGHTING IS ALWAYS ON, AND VERY OFTEN AT NIGHT DUE TO THIS CONDITION I FORGET TO TURN ON MY DRIVING LIGHTS, MAKING FOR A HAZARDOUS SITUATION. BECAUSE THE INSTRUMENTS (SPEEDOMETER, TACHOMETER, FUEL AND TEMP GAUGE) ARE NESTED IN DEEP BEZELS FORD HAD TO ILLUMINATE THEM DURING THE DAY TO MAKE THEM VISIBLE IN DAYLIGHT. FORD TRANSIT CONNECT WITHOUT AUTO-HEADLIGHTS HAVE THIS UNSAFE CONDITION THAT FOOLS THE DRIVER INTO THINKING THAT THE HEADLIGHTS ARE ON AT NIGHT WHEN IN FACT THEY ARE NOT. *TR

Mar 03, 2015

4.8/5.0

75 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2014 FORD Transit Connect, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2014 FORD Transit Connect for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2014 FORD Transit Connect 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2014 FORD Transit Connect VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2014 FORD Transit Connect Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2014 FORD Transit Connect dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2014 FORD Transit Connect have?

The 2014 FORD Transit Connect currently has 118 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2014 FORD Transit Connect?

The most common problems reported for the 2014 FORD Transit Connect are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2014 FORD Transit Connect problem data come from?

All problem and complaint data for the 2014 FORD Transit Connect comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2014 FORD Transit Connect?

You can report safety problems with your 2014 FORD Transit Connect directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2014 FORD Transit Connect VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2014 FORD Transit Connect reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2014 FORD Transit Connect. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.