2016 FORD Transit Connect Problems

VIN Decoder

Premium Report

102

Complaints Reported

Complaints by Component

VISIBILITY

11 complaints

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the glass panel from the sunroof unexpectedly detached from the vehicle. The vehicle was taken to the dealer, where it was determined that the adhesive securing the sunroof glass had failed, causing the panel to detach. The contact was informed that the adhesive needs to be replaced to reattach the glass panel. The vehicle was not repaired. The contact expressed concerns that the failure had made the vehicle unsafe and that the children no longer wanted to ride in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.

Nov 14, 2025

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 20V260000 (VISIBILITY). The contact stated that while one of the employees was driving at various speeds, the sunroof collapsed. The local dealer was contacted. The vehicle was repaired. The contact noticed that the sun visor was not installed. The contact returned the vehicle to the dealer however, the dealer refused to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 91,387. Parts distribution disconnect.

Jul 14, 2025

Ford Transit Connect passenger van with a panoramic view roof window. Driving on the highway, when air starting rushing into the cabin via the glass roof. I was able to pull over before the whole panel blew off. The Front (leading) edge of the glass roof panel is now loose. I can push up on the glass panel and the front edge comes up at least a 1/2 inch now. Ford has a recall listed on the roof panel aleady, but they say my car is not covered by the recall. Campaign/NHTSA# 20S22/20V260 Issue Date 2020-05-08 Description On your vehicle, the panoramic roof glass panel may not be properly bonded to the vehicle, which may result in wind noise, water leaks, and in some cases, separation from the vehicle. Safety Risk This may result in separation of the entire panoramic roof panel from the vehicle while driving increasing the risk of a crash or injury. Remedy Parts are now available to repair your vehicles. Ford Motor Company has authorized your dealer to remove, clean, and reinstall the panoramic roof glass free of charge (parts and labor).

Apr 24, 2024

The contact called in regard to a 2016 Ford Transit Connect vehicle owned by the U.S. Army. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V192000 (Visibility) however, upon contacting the dealer four weeks later, the dealer informed the contact that the vehicle had been taken to a third-party technician where the windshield was cracked in the process of completing the recall repair. The dealer informed the contact that they were awaiting the part to replace the windshield. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue and informed the contact that the part would be available in October 2022. The contact stated that the vehicle had been at the dealer since June 15, 2022. The vehicle was not repaired. The failure mileage was approximately 23,296. Parts distribution disconnect.

Sep 06, 2022

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 20V260000 (Visibility) and 22V192000 (Visibility). However, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact called another local dealer, McLarty Daniel Ford (2609 S Walton Blvd, Bentonville, AR 72712) who informed the contact that the repairs may be completed at the body shop. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sep 06, 2022

+ 6 more complaints for this component

STRUCTURE

9 complaints

I am writing to report a serious and recurring safety issue with my 2016 Ford Transit Connect. On four separate occasions, the rear sliding doors on both the driver and passenger sides have completely detached from the vehicle during the normal process of closing them. These incidents occurred without the application of any excessive force or unusual use. The doors unexpectedly slid off their tracks and fell from the vehicle, creating a dangerous situation. Each time this occurred, my family was left stranded, unable to complete our trip or return home safely. As a result of this repeated failure, I have avoided using one of the sliding doors for over a year out of fear that it was not properly re-secured and could fall off again. This issue represents a significant safety concern, particularly for families relying on this vehicle for daily transportation, and I believe it warrants immediate attention and investigation.

May 13, 2025

Recall Issue with Vehicle Door Latch and Delays in Repair - NHTSA Recall Number 21V376 To whom it may concern, I am writing to report a significant safety concern regarding my vehicle. Specifically, the driver's door latch is malfunctioning and no longer securely locks the door, rendering the vehicle undriveable. This issue directly aligns with the advanced recall notice identified as NHTSA Recall Number21V376 and Manufacturer Recall Number 21S24. To seek a resolution, I reached out to local Ford dealerships, but initially faced challenges in even having a conversation about potential recalls. Fortunately, Future Ford of Roseville accepted to inspect my vehicle and I delivered it to their facility on August 23rd, 2023. One of their service managers indicated that they should be able to address the problem, especially since my car exhibits the symptoms detailed in the recall notice. However, it's September 1st now, and my vehicle remains in their possession with little to no updates. The only communication I received was a work order summary. Troublingly, this document states: "FORD DECLINED AUTHORIZATION TO REPAIR AT THIS TIME" regarding the advanced recall. Attempts to discuss this update with the service manager, [XXX] , have been unproductive. She briefly left a voicemail without pertinent details and despite promising a follow-up call, failed to do so. Furthermore, I reached out to Ford corporate for clarity but to no avail. I've consistently received vague answers, with most indicating a lack of direction from Ford. This is both alarming and frustrating. I am at a loss as to why the dealership can't take an interim measure, such as replacing the defective door latch—which has been acknowledged to degrade over time—to temporarily remedy the situation. This could serve as a temporary solution until an official fix is determined. Attached is the aforementioned work order summary for your reference. I urge you to consider the safety implications of INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 01, 2023

Driver-side cargo door does not latch correctly and will open while the vehicle is in motion. This happens at speeds below 20 mph as well as highway speeds. Because of the repeated pressure of the door flying open, the rail is now bent and the door will fall off when opened or closed. Not only is the cargo door opening a safety issue to others driving around me as things may fall out, but the door itself may come off and cause damage to those around me

Apr 20, 2022

We have a 2016 Ford Transit Connect Van with 6,700 Miles. The Windshield come out loose and it could have been fatal to the life of passengers or others on the road. We went to the dealership and got to know that Ford is aware about it but is not covered. We are paying about $650 to glue the windshield back on the Van. We are paying this for the safety of the people. This could be dangerous and can lead to accidents or deaths on the road. Please address this with Ford since our concern is not being addressed by Ford or their dealership. Seems like they are waiting for a disaster to happen! Thank you.

Apr 01, 2022

WHILE DRIVING DOWN THE FREEWAY THE STATIONARY PANORAMIC ROOF GLASS DISLODGED, WENT INTO THE AIR AND LANDED ON THE FREEWAY IN DRAMATIC FASHION WITHOUT INJURY OR KILLING ANYONE. THE CAR BEHIND ME SWERVED TO AVOID THE FLYING GLASS.

Feb 10, 2020

+ 4 more complaints for this component

POWER TRAIN

9 complaints

The contact owns a 2016 Ford Transit Connect. The contact stated while driving 65 MPH, the transmission downshifted to 1st gear without warning. The contact continued driving and while coming to a stop light the failure recurred. The contact attempted to accelerate when the light turned green, and the vehicle inadvertently shifted into neutral, and the contact nearly crashed into another vehicle. The contact pulled the vehicle over at a gas station and had the vehicle towed to a local dealer where the cable shifter bushing was replaced. The vehicle was repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.

May 28, 2024

Going down highway at 70 mph, no power all of a sudden. No warning. Made it to the side, stranded. Transmission needs to be replaced, 83000 miles

Dec 12, 2023

The contact owns a 2016 Transit Connect. The contact stated that while attempting to operate the vehicle, the transmission failed to shift into either drive or reverse. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced and the failure was remedied but eventually the failure reoccurred. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 180,000.

Jul 08, 2022

The contact owns a 2016 Ford Transit Connect. The contact stated that after parking in the driveway, his wife exited the vehicle; moments later the vehicle rolled backward down the driveway. The contact stated that his wife was able to get back in the vehicle and depress the brake pedal to prevent the vehicle from rolling out into the street. During the failure, the front driver’s side door and driver’s side quarter panel were damaged. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 59,000.

Jun 17, 2022

I STOPPED AT THE FOOT OF MY LONG DRIVEWAY AS I ARRIVED HOME. I PUT THE CAR IN PARK AND APPLIED THE PARKING BRAKE AND EXITED THE VEHICLE TO GET MY MAIL. WHEN I RETURNED TO MY CAR IT WOULD NOT SHIFT INTO DRIVE. THE SHIFT LEVER HAD BECOME DISCONNECTED, AND THE SHIFT LEVER BUSHING WAS GONE. I FOUND PART OF THE BUSHING IN THE ENGINE COMPARTMENT. WHEN RESEARCHING THE PROBLEM, I FOUND INFORMATION ON THE SAFETY RECALL 18S20, COVERING THE FORD FUSION, WITH THE SAME MOTOR AND TRANSMISSION AS THE 2016 FORD TRANSIT CONNECT I OWN. I FEEL VERY FORTUNATE I WAS IN A SAFE LOCATION WHEN THE BUSHING FAILED. I DON'T UNDERSTAND WHY THE SAFETY RECALL 18S20 DOES NOT COVER MY 2016 FORD TRANSIT CONNECT. PICTURE OF FAILED BUSHING ATTACHED.

Feb 12, 2021

+ 4 more complaints for this component

UNKNOWN OR OTHER

7 complaints

While driving on the highway, the Panoramic Roof Window started lifting up along the leading edge of the glass panel. I was to slow down and get off the highway before the panel came completely out of the recessed window frame. Ford has told me that my VIN shows the recall repair on the roof was performed already by Ford for a previous owner. A local Ford dealership looked into redoing the repair under a replacement warrenty, but was told it is not covered because the recall work was down more than 2 years ago. This seems a problem to me. The panoramic window is a fixed glass pane. Recall repair for this should last for the life of the car, not two years. I beleive the repair of the window does not actually solve the documented recall problem effectively.

Apr 29, 2024

Vehicle was taken into the Fleet Division of Joe Cooper Ford on or around March 30th 2023 for the Active Windshield recall. On that visit, they were notified that the windshield had already been replaced by Safelite on March 18th 2021 due to a crack that compromised the windshield's integrity. After the vehicle being in their possession for ~13 days, they stated that all they needed was a copy of the invoice and that the recall information would be sent to Ford and the recall alert cleared. I provided a physical copy at the same time I picked it up and as of this moment the recall still has not been cleared. This is a fleet vehicle, so I am notified regularly that I still have not had this taken care of. I called Joe Cooper back on two occasions to check up on the status, with the last time being July 3rd, 2023 in which they requested I email copies of the Safelite Invoice again. Attached is the Invoice from Joe Cooper as well as the invoice from Safelite confirming full windshield replacement using an aftermarket Fuyao windshield. I cannot get an answer as to why there is a hold up so I cannot tell if this is an issue on Ford's part or the dealership. I am, however, looking to resolve this issue.

Aug 01, 2023

Need to replace swollen lug nuts on the vehicle. If I were to have a flat on the highway the tire would not be able to change it because the lug nuts are too big. No wrench will fit it. Service man said because the nuts are a 2 part lug nut, moisture gets in and make the nuts swollen and they get to big to take off with the wrench. Is the part defective? Advice me the cost from the dealer to replace. I read that the possible cause is tightening the lugs too tight. Not using the proper torque when changing tires. I have only Ford work on my car and they know it’s defective because it happened to my husband’s car and they covered it. They should be replaced by Ford. It’s DEFECTIVE. Thank you!

Apr 16, 2022

Opened the rear hatch and when I go to close the rear hatch it does not latch.

Aug 01, 2021

THE SUNROOF SHATTERED

Feb 05, 2020

+ 2 more complaints for this component

ENGINE

7 complaints

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND MISFIRED. ONCE RESTARTED, THE VEHICLE WORKED AS DESIGNED, BUT ALL THE INSTRUMENT CLUSTER INDICATORS WERE ILLUMINATED. THE CONTACT CALLED MAGIC CITY FORD LINCOLN (809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000.

Sep 06, 2019

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS, THE COOLANT LEAKED AND THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. BANNER FORD OF MONROE (6300 FRONTAGE RD, MONROE, LA 71202, 318-388-3300) DIAGNOSED AND REPAIRED THE RADIATOR HOSE DUE TO THE COOLANT LEAK. THE DEALER DIAGNOSED THAT THE MOTOR NEEDED TO BE REPAIRED. THE MOTOR HAD NOT BEEN REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

May 21, 2019

THE VEHICLE IN MOTION ALL OF A SUDDEN ON FIRE AND BURNED AND REDUCED TO CHARCOAL ED FRAMES. ALL EQUIPMENT, TOOLS, AND PARTS FOR AC AND HOME REMODELING BURNED. DRIVER ESCAPED IN TIME WITH NO VISIBLE INJURY. POLICE HAD IT TOWED TO THEIR IMPOUND LOT.

Nov 02, 2017

Fire: 1

VAN WENT INTO "LIMP" MODE WHILE DRIVING ON BUSY ROADWAY. TOWED TO FORD DEALER. THROTTLE BODY REPLACED. DEALER LISTED "RECALL 17B28". I HAD NOT RECEIVED RECALL NOTICE. CONTACTED FORD. ADVISED: "YOUR PATIENCE IS GREATLY APPRECIATED. I WAS ABLE TO VERIFY THAT YOU DO HAVE PROGRAM 17B28 TITLED ELECTRONIC THROTTLE BODY REPLACEMENT OPEN ON YOUR VEHICLE. THIS IS ACTUALLY NOT A RECALL, BUT A CUSTOMER SATISFACTION PROGRAM (CSP). UNDER THIS CSP, FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO REPLACE THE ELECTRONIC THROTTLE BODY FREE OF CHARGE (PARTS AND LABOR) UNDER THE TERMS OF THIS PROGRAM. THIS CSP IS ACTIVE UNTIL SEPTEMBER 30, 2018, REGARDLESS OF MILEAGE." I HAD NOT BEEN NOTIFIED OF THIS PROGRAM OR THE DEFECT WHICH WOULD IMMOBILIZE MY VAN WHILE DRIVING. THIS IS VERY DANGEROUS TO LOOSE POWER IN HEAVY TRAFFIC. MOREOVER, AS A SENIOR FEMALE WHO OFTEN DRIVES ALONE AT NIGHT, COULD LEAD TO STRANDING. WHY ISN'T FORD REQUIRED TO EITHER RECALL THE THROTTLE BODY OR NOTIFY CUSTOMERS THEY NEED TO HAVE IT REPLACED? ATTACHING REPAIR DOCUMENT. DEALER SERVICE DEPARTMENT NOT ONLY LISTED THIS AS A RECALL, BUT TOLD US IT WAS A RECALL. WE INSISTED WE HAD NOT RECEIVED NOTICE AND CONTACTED FORD. THE ABOVE STATEMENT WAS MADE DURING A "LIVE CHAT" TODAY AT 2:30 P.M. REPAIR PAPERWORK ATTACHED.

Sep 30, 2017

DRIVING IN CRUISE CONTROL AT 60 MPH ON LEVEL GROUND THE ENGINE VIOLENTLY STOPPED AS IF THE VEHICLE WAS PUT INTO REVERSE. MIL LIGHTS COME ON ALONG WITH SEPARATE NOTICE TO HAVE ENGINE SERVICED. AFTER COASTING TO A STOP, SWITCHED THE IGNITION TO THE OFF POSITION AND WAITED A FEW SECONDS AND ATTEMPTED A RE-START. RE-START SUCCESSFUL. ODOMETER READS 9500 MILES. LOCAL DEALER NOT AVAILABLE ON FRIDAY AFTERNOON TO READ OBD TROUBLE CODE. APPOINTMENT SCHEDULED FOR THE NEXT AVAILABLE TIME- WEDNESDAY AM.

May 16, 2017

+ 2 more complaints for this component

VISIBILITY/WIPER

5 complaints

dealership AL Packer Ford on 1530 N Military Trl, West palm Beach FL 33409 refuse to fix the Manufacturer Recall Number 22S20 (NHTSA Recall Number 22V192), they have to remove the windshield and resealed but they hire an company to do it, so the "company' went and check my windshield and they said they can not do it bc they find and crack(which I've never see) and the windshield can the windshield can collapse in the process, the dealer says they won't take care of the windshield if this happens, I called Ford but they say they won't take care of it either, that I can only resolve it with the dealer but they refuse to cover it, and it's not my fault that they used the wrong adhesive for the windshield and now they have to remove it, they recommended that I talk to my insurance but insurance won't cover it and it's crazy that they won't cover it when it's their fault, how do they know that the windshield doesn't have the crack because of the defect in the adhesive

Dec 18, 2024

WIPER MOTORS STOPPED WORKING. BEFORE THAT THE WIPERS WERE HITTING EACH OTHER MAKING VISIBILTY WHILE RAINING VERY DIFFICULT.

Mar 03, 2021

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE PANORAMIC SUNROOF DETACHED WITHOUT WARNING OR IMPACT. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO BOB MOORE FORD LOCATED AT (8948 S I-35 SERVICE RD, OKLAHOMA CITY, OK 73149, (405) 708-6489) WHERE IT WAS DIAGNOSED THAT THE SUNROOF FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 58,000.

Mar 24, 2020

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THERE WAS AN AIR LEAK COMING FROM THE VEHICLE. THE MOON ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT BODY REPAIR SHOP WHERE HE WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CONTACT THEN TOOK THE VEHICLE TO HANSEL FORD 3075 CORBY AVE, SANTA ROSA, CA 95407 WHERE THE DEALER AGREED THAT THE FAILURE WAS CAUSED DUE TO A MANUFACTURING DEFECT HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Mar 09, 2020

1/2 OF THE WINDSHIELD SEAL FAILED LEAVING THE WINDSHIELD UNATTACHED TO THE VEHICLE. I NOTICED IT WAS LOOSE WHEN CLEANING THE INSIDE OF THE WINDSHIELD. THE NEXT MORNING I WENT TO A GLASS REPAIR SHOP. THE MANAGER SAID NOT TO DRIVE THE VEHICLE AROUND DUE TO SAFETY ISSUES AND TAKE IT TO THE DEALER BECAUSE THE SEAL SHOULD NOT HAVE FAILED WITHIN 3 YEARS. THE SERVICE MANAGER WANTED ME TO CONTINUE DRIVING THE VEHICLE AROUND UNTIL THEY HAD AN OPENING IN APPOINTMENTS. I WAS AFRAID TO DRIVE IT WITH ONLY 1/2 OF THE WINDSHIELD SEAL INTACT. THEREFORE I LEFT IT AT THE DEALERSHIP FOR REPAIRS. I AM AWAITING RESOLUTION TO THIS SAFETY ISSUE.

Mar 23, 2019

WHEELS

5 complaints

Van was taken to Mooresville Ford for routine maintenance. When picking up the van the service mng informed me that some of the lug nuts are "swollen" and the tire iron supplied with the vehicle will no longer fit on the lug nut. I will not be able to change a flat tire until they are are replaced. I have both a premium extended warranty and platinum service contract but the dealer would not cover the lug nuts and if I wanted to pay out of pocket they would be replaced with the same lug nuts that would eventual become "swollen" again. I was advised to buy aftermarket lug nuts and put them on. It's pretty clear after doing a little research that this is a common problem that should result in a recall and replacement of the lug nut to avoid leaving car owners stranded in remote locations or anywhere for that matter. Also the tire rotation portion of the service which is part of the service contract was not able to be done due to the swollen lug nut. We were told that the lug nuts will be damaged when they attempt to remove them and won't be able to put them back on. I don't understand why Ford doesn't fix this problem but they won't until they are forced too. Please issue a recall.

Aug 21, 2023

The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal seized. Additionally, the passenger's side front wheel overheated and melted the hubcap. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Jun 24, 2022

Husband took car to the local Ford dealer (Price Ford) to get oil changed. As part of the service, they went to rotate tires and found that the lug nuts/caps had swollen and needed to be replaced. We later discovered that this has been an ongoing problem for years. My husband agreed to have it done, for safety’s sake and to avoid having a flat and unable to change tire. This extra work cost $123.40. On later research, I found this design flaw was for cosmetic purposes only and that normal non-expanding lug nuts would avoid the distinct possibility that this may happen again. I called the shop and ascertained that, indeed, the “stock” lug nuts were replaced with same and he acknowledged that this has been a common issue. He also agreed that standard lug nuts wouldn’t do this and, finally, offered that if I went and bought them he would have them changed but also that he wouldn’t refund for the ones that were put on an hour ago because “now they are used “. My husband was never given the advice or option of using standard, less expensive, lug nuts in the first place, as he should have been. Why wouldn’t this be handled as a recall issue and standard parts be used for replacement, especially for customers who are experiencing this known problem? I feel a recall should be issued and remedied for all customers, free of charge. And, in our case, we should be refunded the $123.40.

Jun 13, 2022

STRIPPED OFF LUG NUTS THAT RETAIN THE TIRES / WHEELS ON THE CAR. THESE SEEM TO BE MADE OF A SOFTER MATERIAL LIKE ALUMINUM. ON MY VEHICLE THEY HAVE BEEN STRIPPED OUT AND RENDERED USELESS. I AM GOING TO HAVE TO SEE IF I CAN HAVE THEM REPLACED. THESE SHOULD BE MADE OF STEEL. THESE ARE OFTEN ON AND OFF THE CAR FOR WHEEL MAINTENANCE AND TIRE REPLACEMENT / ROTATION. YOU SHOULD MAKE THE MANUFACTURERS MAKE THEM OUT OF STEEL, TO BETTER HOLD UP. COULD BE DANGEROUS.

Dec 04, 2020

LUG NUTS ARE ALL SWOLLEN ON ALL 4 WHEELS. UNABLE TO GET OFF WITH STANDARD WRENCH. FORD WILL NOT FIX FOR FREE. SERVICE ADVISOR STATES IT'S A KNOWN ISSUE DUE TO BIMETALLIC LUG NUTS USED ON CERTAIN FORDS. *TR

Apr 10, 2020

SERVICE BRAKES

4 complaints

The brakes suddenly locked up while I was driving which could have caused an accident. Luckily it did not cause me to swerve into oncoming traffic and no one was behind me at the time. This was caused by the ABS unit hydraulic control assembly. It was the right front and left rear calipers locking. My vehicle only has 44,401 miles on it. The diagnosis has been confirmed at the dealer. There are other 2016 Ford Transit connect models that have had a safety recall for this specific component, but mine is just outside of the vehicle recall time period by a few months. It was manufactured at the same plant. Additionally, I wanted to add that there were no warning lights, though I noticed a very slight drag when first accelerating (a few days prior) but didn't think much of it. I wondered if I was just imagining things. It wouldn't have been noticeable to someone who wasn't used to driving it. I contacted Ford and they would not provide any assistance other than me having to start a case (in other words, I have to spend $2,100 to get it fixed at the dealer; also I can't get it fixed anywhere else because the dealer has to program it.)

Sep 16, 2025

The vehicles front driver side wheel brakes keeps receiving too much pressure causing the brake pads to stick and the wheel to get hot and to shake the steering wheel. I have had the caliper replaced twice, the flex bake hose replaced as well, replaced brake pads and rotor and after the most recent diagnosis, I was told that the issue is the HCU. Ford has had issues with this model and you can see under campaigns 16C10/16V482 where this exact issues was happening was being experienced. I believe that they failed to fix the issue when they produced the car I have and are refusing to fix it. When I first experienced the issue my rotor was smoking and the wheel was extremely hot which is an extreme hazard that ford should be made responsible for.

Sep 20, 2024

The ABS control/hydraulic unit failed over a period of months. At first I thought it was a master cylinder issue and replaced that but it did not cure the problem. My wife had an issue several times where she thought the transmission was acting up but I could not replicate it, until the brakes really started to lock up. It got to the point where the brakes would stay locked up after any application and would slowly release after five to fifteen minutes. I had the dealership look at it and explained what I had found. If you cracked the metal brake line to hose connection at the right front and left rear, the brakes would release. The dealer did not agree with me, they wanted to replace the entire base braking system. I pulled it out of the dealer and took it to an independent repair shop. The part is presently in the hands of the repair garage but has a core charge on it. The component has not been inspected by anyone. No warning lamps appeared at any time.

Dec 26, 2022

Some portion of the brakes master cylinder degraded into small pieces and were found in the brake lines by a Ford Dealership technician. While traveling on highway at highway speeds (70mph), about an hour into a trip, the brakes locked on which caused vehicle to travel into the median and slide sideways. The vehicle had to be coaxed (put in manual mode), to get it off highway and limped to dealership. The technician replaced the master cylinder and noted the debris in the brake lines, therefore, he bled all the brake lines to clear the debris. There was no accident (luckily it was avoided), therefore, no insurance or police inspection. Only inspected by Ford dealership personnel. The only warning lamp that was illuminated was the tire pressure warning, since a spare tire was being used at the time.

Aug 24, 2022

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

The contact owns a 2016 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the vehicle was vibrating. The rotors then overheated, causing the brakes to seize. The vehicle was taken to an independent mechanic, who replaced the calipers, brakes, and rotors; however, the failure recurred. The vehicle was then taken to the dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and confirmed that the vehicle had previously been serviced under NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer informed the contact that the vehicle was out of warranty. The failure mileage was approximately 128,000.

Feb 24, 2023

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at an undetermined speed, the ABS, stability control, and traction control warning lights illuminated. There was an abnormal dinging sound detected. The brakes, power steering and speedometer became inoperable. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.

Nov 03, 2022

The contact owns a 2016 Ford Transit Connect. The contact stated while driving at 20 MPH and coming to a complete stop, the brake pedal was depressed and the vehicle stopped. However, as he released the brake pedal to drive from the complete stop, the vehicle failed to move. The contact depressed the accelerator pedal and the vehicle responded at a significant low speed. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the front brakes and the rear driver's side brake were not releasing pressure upon depressing the brake pedal. The independent mechanic diagnosed that the brake hydraulic control unit (HCU) pump had failed and needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 72,000.

Nov 03, 2022

The contact owns a 2016 Ford Transit Connect. The contact stated while at a stop light and attempting to accelerate, the vehicle would not accelerate due to the anti-lock braking system not releasing as needed. No warning light was illuminated. The vehicle was taken to an independent mechanic and he stated that the vehicle was experiencing the failure stated in NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was included in the recall. The failure mileage 110,000.

Sep 02, 2022

STEERING,ELECTRICAL SYSTEM

3 complaints

After battery replacement, the power steering (the EPAS system) failed. The dashboard-gauges display said, "STEERING ASSIST FAULT SERVICE REQUIRED." After towing and diagnosis, my mechanic said the system had to be reprogramed at a dealership. The vehicle is available for inspection upon request.

May 03, 2022

WHILE PULLING OUT OF A FAST FOOD DRIVE THROUGH STEERING JERKED TO CENTER AND I LOST POWER STEERING TO THE POINT WHERE I COULD BARELY KEEP CONTROL OF THE VEHICLE, MECHANIC INFORMED ME THE POWERING STEERING MOTOR SEEMED OVERHEATED BECAUSE OF ITS LOCATION AND I COULD EXPECT THIS TO HAPPEN AGAIN, ON THE DASH I GOT A "STEERING FAULT" CODE. SECOND ISSUE UNRELATED IS THAT THE TEMP SENSOR KEEPS MALFUNCTIONING, ONCE THE SENOR REACHES BELOW THE FREEZING POINT ON THE DASH ( KEEP IN MIND ITS 74F OUTSIDE) THE VEHICLE SHUTS DOWN THE AIR CONDITIONING UNIT BLOWING HOT AIR UNTIL THE WHOLE SYSTEM RESETS AND THE DASH READS THE ACTUAL EXTERIOR TEMP. NEW FORD TEMP SENSOR INSTALLED WORKED FINE FOR TWO WEEKS THEN SAME ISSUE. ITS FRUSTRATING WHEN WE REACH 80+ DEGREES AND THE AIR CONDITIONING IS INTERMITTENT BECAUSE OF A SENOR ISSUE WHICH IS TOTALLY UNRELATED TO THE UNIT ITSELF. TWO OTHER FRIENDS OF MINE OWN THE SAME YEAR VEHICLE AND ARE HAVING THE SAME ISSUES. LOVE MY FORD BUT THEY SHOULD OWN UP TO THEY'RE PROBLEMS.

Jun 19, 2019

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT VAN. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE INSTRUMENT PANEL WENT BLANK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX WIRING HARNESS WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ..UPDATED 04/13/17*BF UPDATED 05/15/17 *BF *CN

Feb 21, 2017

VEHICLE SPEED CONTROL,ENGINE

3 complaints

ENGINE FAULT SERVICE NOW MESSAGE APPEARS, SRS, TRACTION CONTROL, AND INFORMATION WARNING LIGHTS ILLUMINATE. VEHICLE LOOSES POWER, THE ACCELERATOR PEDAL IN NON RESPONSIVE, AND ENGINE BEGINS VERY ROUGH IDLE. HAVE EXPERIENCED THIS ISSUE TWICE IN THREE DAYS ON THE FREEWAY AT SPEEDS OF 65-70MPH. AFTER COASTING TO THE SIDE OF THE ROAD AND COMING TO A COMPLETE STOP, TURNING THE VEHICLE OFF AND THEN BACK ON SEEMS TO CORRECT THE ISSUE LONG ENOUGH TO DRIVE TO THE DEALERSHIP. VEHICLE WAS PURCHASED NEW IN JUNE OF 2016. CURRENTLY HAS 13,100 MILES ON THE ODOMETER.

Mar 23, 2017

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE LOST POWER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Jan 26, 2017

WHILE DRIVING AT AN ESTIMATED AND CONSTANT 70 MPH ON THE HIGHWAY, THE CAR BEEPED AND "ENGINE MALFUNCTION" DISPLAYED ON THE DASHBOARD. THE VEHICLE THEN SUDDENLY LOST POWER AND BEGAN TO SHAKE VIOLENTLY. THE SMELL OF BURNING OIL WAS PRESENT IN THE CABIN. GIVEN THE SPEEDS, THIS WAS DANGEROUS. I HAD TO COAST ACROSS A LANE OF TRAFFIC AND COME TO A STOP IN A GRASSY AREA TO AVOID BLOCKING THE HIGHWAY. HAD THERE BEEN TRAFFIC, THIS WOULD HAVE BEEN IMPOSSIBLE. THE CAR AT THE TIME WAS APPROXIMATELY THREE MONTHS OLD. THE CAR HAD TO BE TOWED TO A DEALER. THE DEALER IS REPAIRING THE CAR AND HAS INDICATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED (UNDER WARRANTY). THE DEALER ASSERTS THE CAUSE OF THE BURNING OIL SMELL WAS THAT THE CAR WAS DUE FOR AN OIL CHANGE. *TR

Jan 17, 2017

LATCHES/LOCKS/LINKAGES

2 complaints

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Jul 18, 2025

The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was operating the vehicle, the front driver side door failed to shut closed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The dealer informed the contact that the recall was expired. The manufacturer was made aware of the failure and confirmed that the recall had expired. The failure mileage was approximately 200,000.

May 10, 2024

SERVICE BRAKES, HYDRAULIC

2 complaints

The contact owns a 2016 Ford Transit Connect. The contacted stated that while driving approximately 55 MPH, the braking system malfunctioned, causing the vehicle to abruptly stop in the middle of the freeway. The vehicle was later towed to the local mechanic who diagnosed that the brake system HCU pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 91,000.

Sep 14, 2023

On October 15, 2021, I was driving my 2016 Ford Transit Connect at approximately 55MPH on a state road. I was closing in on a slow-moving truck, and pressed the brake pedal just to slow down about 5MPH. At this point, the brake electronic control module failed, locking up the left front caliper, nearly pulling me into oncoming traffic. I was able to get stopped and pulled over to the side of the road, where I found the affected brake (left front) was smoking hot. I shut the vehicle off and waited for it to cool, and upon restarted, the brake ECM allowed the caliper to open enough to drive it home, and then directly to the repair shop. The repair shop determined the brake ECM was randomly locking up one of the four calipers about 1 in 10 times. There were no warning indicators prior to the issue. The shop has all the details (Runyon Corp, PO Box 384/445, West Main St. Morristown IN, 46161, (765) 763-1271. They would have the old brake ECM. This issue occurred with 64,342 miles on the vehicle. I have contacted Ford, and was told other, similar vehicles of the same year and model had a recall on the brake ECMs, but my VIN was not included in the recall. This is a dangerous situation, and had I not had both hands on the wheel, it would have caused a head-on collision.

Nov 17, 2021

STEERING

2 complaints

The contact owns a 2016 Ford Transit Connect. The contact stated that while making a right turn, the steering wheel seized and excessive force was required to turn the steering wheel. No warning lights were illuminated. The vehicle was then taken to an independent mechanic, where it was diagnosed that the electronic power steering (EPS) needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and confirmed there was no power steering recall for his VIN. The approximate failure mileage was 102,000.

Oct 05, 2022

POWER STEERING SUDDENLY QUIT WITHOUT ANY WARNING

Oct 05, 2019

ELECTRICAL SYSTEM,AIR BAGS

2 complaints

My Passenger Seat Occupancy Sensor failed. Caused my airbag system to throw a code and become inoperative and SRS light on. Took to Middleton Ford in Middleton, WI and they confirmed the code indicated the OCS sensor has failed and required replacing to make the airbag system operable again. Meaning if I got into an accident, no airbags would deploy while the defective OCS sensor is in place. My insurance refused to inspect or cover the sensor as the failure wasn't related to an accident. Middleton Ford refused to cover the replacement cost regardless of cause of failure and said I must pay for the repair as my van was out of warranty. The sensor was replaced on 08/22/22 and see attached pics to prove the sensor had no visual issues and the cause of said failure is a manufacturer defect. Consumers should never have to pay for a defective part that failed due to no fault of their own.

Aug 22, 2022

My SRS system has thrown the SRS light with code B00C0:11AB Passenger Occupancy sensor A short to ground. According to The weight pad is faulty and requires a $989 part replacement. The SRS system is disabled with the light on which is a safety issue in today's vehicles as none of the airbags will deploy in an accident with the SRS light currently on. No consumer related malfunction detected meaning there were no broken wires found nor evidence of a consumer triggered fault found such as wet or previously wet pad which could have caused the fault. It is an internal part failure.

Jul 19, 2022

POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.

May 19, 2021

The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.

May 19, 2021

ELECTRICAL SYSTEM

2 complaints

WHILE DRIVING THE VEHICLE IN REVERSE, THE DRIVER'S AIR BAG DEPLOYED FOR NO REASON. THE DIVER WAS SLIGHTLY INJURED. THE VEHICLE'S MAINTENANCE HISTORY WAS LOOKED AT. THIS VEHICLE WAS NEVER IMPLICATED IN AN ACCIDENT. THE FORD DEALER FOUND THAT THE ELECTRICAL WIRING FOR THIS AIRBAG WAS CORRODED. THIS WOULD BE THE REASON WHY THE AIRBAG DEPLOYED. THIS ELECTRICAL WIRE SHOULD BE BETTER PROTECTED. THE DEALER REFUSED TO REPAIR IT UNDER WARRANTY BECAUSE IT IS NOT VALID ANYMORE.

Jan 31, 2020

Injuries: 1

I OWN A 2016 FORD TRANSIT CONNECT WITH TOW PACKAGE ASSEMBLED IN VALENCIA, SPAIN. THERE IS A RECALL 17S34 ISSUED BY FORD ON OCT. 25, 2017 REGARDING FORD TRANSIT VEHICLES ASSEMBLED IN KANSAS CITY EQUIPPED WITH TOW MODULES. THE ISSUE IS WATER ENTERING THE ELECTRICAL SYSTEM THRU THE TOW MODUEL AND SHORTING OUT THE SYSTEM. MY VEHICLE IS CURRENTLY IN THE SHOP BECAUSE THE IGNITION HAS COME APART AND IT IS GOING TO COST ME MORE THAT 800.00 TO FIX. MY PROBLEMS STARTED ABOUT TWO WEEKS AGE THE RADIO WENT OUT ALONG WITH THE BACKUP CAMERA AND SCREEN, I CHECKED THE FUSES SEEMED FINE PUT THEM BACK ALL OK. A DAY LATER VEHICLE BEGAN TO MAKE A LOT OF NOISE COMING FROM THE DASH BOARD THIS TIME THE BATTERY WENT DEAD, I CHARGED THE BATTERY, CHECKED THE FUSES, THE BATTERY STILL KEPT GOING DEAD. EVERY TIME I TURNED THE VEHICLE OFF THE BATTERY WENT DEAD AFTER 3 OR 4 TIMES OF THIS THE IGNITION STOPED WORKING ALL TOGETHER. I THEN HAD THE VEHICLE TOWED TO MY LOCAL DEALERSHIP WHERE THEY PUT IN A NEW BATTERY AND RAN A DIAGNOSTIC CHECK TO FIND OUT THE IGNITION HAD COME APART AND HAD TO BE REPLACED AT A COST OF $800. I AM CONCERNED THAT WATER IS GETTING INTO MY ELECTRICAL SYSTEM AND I AM GOING TO HAVE MORE PROBLEMS IN THE FUTURE IF THIS TOW MODULES ISN'T FIXED. THE FORD RECALL STATES: WATER INTRUSION INTO THE MODULE MAY RESULT IN RAPID FLASHING OF TURN SIGNALS, LOSS OF INSTRUMENT CLUSTER DISPLAY, LOSS OF HEAT AND AIR CONDITIONING CONTROLS, AND LOSS OF MULTIMEDIA INCLUDING RADIO, SCREENS AND SYNC. WIRING CORROSION FROM PROLONGED WATER INTRUSION COULD ALSO RESULT IN AN ELECTRICAL SHORT TO THE GROUND, WHICH COULD CAUSE SEAT BELT PRETENSIONER DEPLOYMENT, A BURNING SMELL AND/OR INCREASED RISK OF FIRE, INCLUDING WHEN THE VEHICLE IS PARKED AND THE IGNITION IS OFF. I FEEL STRONGLY THAT MY VEHICLE IS EXPERIENCING MANY OF THE SAME ISSUES IN THIS RECALL AND SHOULD POSSIBLE BE INCLUDED IN THE RECALL 17S34

Nov 16, 2017

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

2 complaints

JUST GOT THIS VEHICLE, WAS PURCHASED AS USED BUT WITH WARRANTY STILL AS IT ONLY HAD 16500 MILES. AFTER DRIVING FOR FEW WEEKS I HAD THE FOLLOWING PROBLEMS. #1 FUEL ECONOMY ON VEHICLE IS 15 MILES PER GALLON (ON A 4 CYLINDER ENGINE?). PREVIOUSLY TAKEN TO DEALER WHERE THEY REPLACED A RECALL PART (THROTTLE BODY) AS IT WAS DOING ONLY 13 MILES TO THE GALLON. DEALER STATES THAT IS WORKING NORMAL???? #2 AFTER DRIVING FOR 4 HOURS OR MORE (CITY OR HIGHWAY) HOT AIR COMES OUT OF AIR VENTS EVEN WHEN OUTSIDE TEMP IS 40 DEGREES FE.( AND TEMP IS SET TO LOW ON CLUSTER). 20 DEGREES DEFERENCE IS NOT OK (MAYBE IN WINTER BUT NOT IN SUMMER). DEALER WAS ABLE TO REPLICATE THE PROBLEM AND CALL FORD ENGINEERS, TO WHICH THEY SAID THAT IT IS NORMAL. DEALER WAS ABLE TO REPLICATE THE SAME ISSUE ON 3 SIMILAR VEHICLES BUT STILL FORD STATES THAT IT IS NORMAL??? HOT AIR COMING OUT OF VENTS AT 70 DEGREES WHEN IT IS 55 DEGREES OUTSIDE IS NOT NORMAL.

Feb 16, 2018

THE VEHICLE CUT OFF WHILE IN TRANSIT POWER STEERING GOES OUT FIRST BATTERY LIGHT COMES ON VEHICLE STOPS CAN NOT RESTART

Mar 22, 2017

BACK OVER PREVENTION

1 complaint

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted to reverse(R), the rearview camera image failed to display a clear image. The local dealer advised the contact that the recall warranty had expired. The vehicle was not repaired because the VIN was no longer under recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Mar 16, 2026

WHEELS,SERVICE BRAKES

1 complaint

Was driving to work passenger front wheel locked overheating brakes and smoking had to have towed to jones ford in Shalotte North Carolina today

Feb 04, 2026

ENGINE AND ENGINE COOLING,AIR BAGS

1 complaint

See attached document for complaint.

Nov 20, 2025

LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

All these problems started when the rear camera quite working.

Oct 15, 2025

SERVICE BRAKES, HYDRAULIC,ENGINE

1 complaint

The contact owns a 2016 Ford Transit Connect. The contact stated that the ABS warning light was illuminated. The contact stated while driving at undisclosed speeds, the vehicle stalled. There was smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, who determined that the brakes and calipers needed to be replaced. While the mechanic was test driving the vehicle, the vehicle stalled. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Wayne Ford (444 US-46, Wayne, NJ 07470); but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 33,000.

Oct 22, 2024

VISIBILITY,VEHICLE SPEED CONTROL,ENGINE

1 complaint

The contact owns a 2016 Ford Transit Connect. The contact stated that while driving 65 MPH, the vehicle lost motive power. The accelerator pedal was depressed but the vehicle was slow to move. The engine HOT message was displayed. There was an unknown running sound detected. The vehicle was towed to an independent mechanic, and an unknown repair was performed. The vehicle was towed to the local dealer, where it was diagnosed that water had leaked into the engine from the front windshield. The vehicle was repaired. Additionally, the contact stated that the window was replaced but was installed incorrectly. The weather strip was detached. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. The failure mileage was approximately 73,000.

Mar 05, 2024

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2016 Ford Transit Connect. The contact stated that while initially starting the vehicle and while driving at various speeds, the main computer screen displayed the “Hill Stop Assist Not Available" and "Parking Assist Not Available" messages. The check engine and ABS warning lights were illuminated. The speedometer, power steering, and several other unknown messages were displayed intermittently. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer after the original failure and was diagnosed and determined that the front passenger’s side wheel position sensor had failed and needed to be replaced. The vehicle was taken to an independent mechanic after the second failure, and it was determined that the same front passenger’s and driver’s side wheel position sensors had failed and needed to be replaced. The contact was informed that the steering wheel position sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 70,000.

Dec 18, 2023

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

The contact owns a 2016 Ford Transit Connect. The contact stated that cracks had formed in both taillights which lead to water accumulation inside the taillight housing. The vehicle was taken to a dealer and the contact was informed that moisture had leaked into the taillight wiring harness and both taillight sensors and sensor harnesses need to be replaced. In addition, the taillight wiring had begun to hang from the rear of the vehicle, causing the exhaust pipe to melt the wiring harness. The dealer informed the contact that the taillight sensor could not be repaired due to the part being on backorder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

Dec 08, 2023

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Calipers and brake pads were replaced and still front brakes locking up. Unable to drive. Also, I had to replace a brand new brain on the van over $3000 electrical. The contact stated the vehicle is not working and needs help.

Sep 19, 2023

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2016 Ford Transit Connect. The contact stated while an employee was driving 55 MPH, the vehicle decelerated unintendedly. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic however, the mechanic was unable to duplicate the failure. The contact stated on July 14, 2023, while the same employee was driving the vehicle and was releasing the brake pedal, the vehicle started losing motive power and slowed unintendedly. The contact stated no warning light was illuminated. The employee continued driving to the independent mechanic and was informed that the brake rotors, brake pads, and the front driver’s side and the rear passenger’s side calipers needed to be replaced. The vehicle was repaired however, the mechanic then stated that the Hydraulic Control Unit (HCU) pump was faulty. Upon investigation, the mechanic associated the failure with NHTSA Campaign Number: 16V482000 (Service Brakes, Hydraulic, Electrical System) however, the VIN was not included. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the Hydraulic Control Unit (HCU) pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

Jul 21, 2023

POWER TRAIN,VISIBILITY

1 complaint

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Numbers: 20V260000 (Visibility) and 21V376000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Nov 05, 2021

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.

Apr 16, 2021

STRUCTURE,VISIBILITY/WIPER

1 complaint

MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.

Apr 08, 2021

STRUCTURE,UNKNOWN OR OTHER

1 complaint

1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED

Dec 14, 2020

VISIBILITY,STRUCTURE

1 complaint

2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS

Nov 30, 2020

SEATS

1 complaint

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BRACKETS FRACTURED CAUSING THE SEATS TO BECOME UNSECURE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER CAVALIER FORD OF CHESAPEAKE SQUARE LOCATED AT 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.

Nov 13, 2020

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I WAS DRIVING ON THE HIGHWAY BUSINESS 85 HEADING TO WORK, I WAS TRAVELING 65MPH MY VAN SUDDENLY STARTED TO SLOW DOWN, AS I'M TRYING TO PULL OVER ONTO THE SIDE OF HIGHWAY MY FRONT BRAKES LOCKED UP NEARLY CAUSING AN ACCIDENT, THERE WAS A BURNING SMELL COMING FROM THE FRONT PASSENGER WHEEL, TOWED THE SHOP THEY CHANGED BRAKES, BRAKE CALIPERS AND CALIPER HOSE I DROVE IT AND A WEEK LATER I WAS DRIVING AND THE FRONT BRAKES LOCKED UP AGAIN.

Oct 19, 2020

Injuries: 1

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

1. STATIONARY OR IN MOTION: THE TOP OF THE FRONT WINDSHIELD SEEMS TO BE LOSING ITS SEAL BECAUSE WHEN WATER IS POURED OR WHEN IT RAINS, IT ENTERS THE CAR AND FALLS ONTO THE DASHBOARD. ALSO, THE PLASTIC BOX THAT STORES THE REAR VIEW WINDOW AND WHICH IS ATTACHED TO THE WINDSHIELD GETS FILLED WITH RAIN AND DRIPS DOWN THE WINDOW. 2. IN MOTION, ON A GRADUAL HILL AND UP: FROM DAY ONE, THE CAR WOULD NOT SHIFT UP ON A DOWNHILL, EVEN A SLIGHT HILL. IT REVS IN THE 2ND GEAR AND REV UNTIL IT WOULD JUMP INTO THIRD AFTER REVVING IN A LOWER GEAR FOR 2-4 MINUTES. I TOOK IT TO 2 DEALERSHIPS (ONE IN TACOMA, WA, AND THE OTHER IN MARINA FORD) AND THEY SAID THEY COULDN'T REPEAT THE PROBLEM EVEN THOUGH I HAD PLENTY OF VIDEO OF IT. 3. STATIONARY OR IN MOTION: LCD SCREEN SOMETIMES STOPS RESPONDING FOR NO PARTICULAR REASON. YOU HAVE TO TURN CAR OFF AND ON AGAIN TO GET A RESPONSE. *TR

Jun 26, 2020

UNKNOWN OR OTHER,SERVICE BRAKES,VISIBILITY/WIPER

1 complaint

EXTREME WINDSHIELD LEAK HAVE TRIED TO GET FORD TO FIX. THEY REFFED ME BACK TO THE DEALER. LEAK ALL DOWN THE FRONT AROUND THE ROOF. WATER LITERALLY POURS IN AND I CAN NOT DRIVE ON A RAINY DAY. HAVE TO CAR MAX DEALER TWICE AND THEY STILL

Sep 30, 2019

STEERING,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. WHILE DRIVING 30 MPH, THE SPEED AUTOMATICALLY DROPPED TO 0 MPH AND THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE A COUPLE OF TIMES AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (FOX FORD MAZDA, 3560 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND OPENED CASE NUMBER: CAS-13297747. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Oct 11, 2017

FUEL/PROPULSION SYSTEM

1 complaint

FUEL EFFICIENCY FAR FROM STATED. THIS IA AN XLT MODEL WITH A 1.6L ECOBOOST ENGINE, AND A STATED MPG EFFICIENCY OF 25/29. THE ACTUAL MEASURED HWY EFFICIENCY IS 22.3 MPG WHILE ON CRUISE CONTROL, AT INTERSTATE HIGHWAY POSTED SPEED LIMITS, ON WIND-LESS, SUNNY DAYS, AND ZERO-LOAD OTHER THAN DRIVER'S WEIGHT. THE EFFICIENCY ABOVE NOTED HAS BEEN REPETITIVELY MEASURED OVER THE FIRST 3,500 MILES OF VEHICLE USE.

Sep 08, 2016

4.2/5.0

21 reviews

FORD Transit Connect VIN Decoder — Free VIN Check Video Guide

Watch our quick FORD Transit Connect VIN decoder walkthrough. Learn how to decode any FORD Transit Connect VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.

Where to Find VIN for Problems Check

To check for problems and complaints on your 2016 FORD Transit Connect, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2016 FORD Transit Connect for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2016 FORD Transit Connect 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2016 FORD Transit Connect VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2016 FORD Transit Connect Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2016 FORD Transit Connect dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2016 FORD Transit Connect have?

The 2016 FORD Transit Connect currently has 102 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2016 FORD Transit Connect?

The most common problems reported for the 2016 FORD Transit Connect are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2016 FORD Transit Connect problem data come from?

All problem and complaint data for the 2016 FORD Transit Connect comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2016 FORD Transit Connect?

You can report safety problems with your 2016 FORD Transit Connect directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2016 FORD Transit Connect VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2016 FORD Transit Connect reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2016 FORD Transit Connect. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.