2015 FORD Transit Connect Problems

Complaints Reported

Complaints by Component

UNKNOWN OR OTHER

11 complaints

No remedy from Ford for this recall since September 8 2025. This is a work vehicle I can not use until recall fixed

Nov 21, 2025

The rear passenger side sliding door fell off the track and fell off the vehicle, while the door was being closed. I originally reported difficulty to the dealership shortly after purchasing the vehicle around 2016. I asked the dealership on multiple occasions to fix the door sliding issue. I was told there was nothing they could do to fix it. The door was always difficult to open and close. 6/25/24, the door fell off the vehicle while it was being closed.

Jun 26, 2024

i have sing of transmission fault service now

Apr 23, 2023

The fuse associated with the rearview camera of this vehicle has consistently blown over the last few years leaving the backup camera inoperable with no image on the dashboard display. The lack of a functioning backup camera results in the loss of a view directly behind the vehicle which could result in an accident. A warning stating that "rear view camera is unavailable" and a dark display occur when the fuse is blown. The rearview camera fuse blows often typically only after a few vehicle trips. After diagnosing the blown fuse issue, chafing of a wiring harness was found behind a grommet where wires pass between the vehicle body and the rear liftgate. The damaged wiring harness is in the vehicle and available for inspection. This issue has also been documented by others as was discovered by searching for information on the internet.

Jan 19, 2022

The change box does not want to give me the changes, how to move forward or backward.

Sep 04, 2021

+ 6 more complaints for this component

STRUCTURE

9 complaints

The contact owns a 2015 Ford Transit Connect. The contact stated while her husband was closing the door, he heard an abnormal sound. The driver removed the panel and located a separation. The side panels had separated, and he became aware that water was entering the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V777000 (Structure). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 133,934.

Jul 23, 2024

Sliding side door on passenger side of van breaks free from the detente designed to hold it in the open position causing it to violently and suddenly close if the van is parked on a grade. The safety of others is put at risk if passengers, particularly young children, are attempting to enter or exit the vehicle. The problem was reproduced and confirmed by the dealer's service department. The service representative said the dealer was not equipped to handle the problem. The vehicle or defective component has not been inspected by the manufacturer, police or insurance representative. There are no warning lamps, messages or other symptoms of the problem. The issue surfaced a number of months ago.

Feb 27, 2024

The detent designed to hold the passenger side sliding door open has malfunctioned due to what the dealership describes as a manufacturing defect commonly found in the 2015 Ford Transit Connect XLT/LWB. Dealer states dealer is unable to correct. When parked on an incline, the sliding door can violently slide forward with a significant potential for injury to a passenger, especially a young child, entering or exiting the vehicle. Dealer suggests taking the vehicle to a body shop to correct this defect at owner's expense.

Jul 26, 2023

Injuries: 1

Rear glass on liftgate spontaneously exploded. No apparent cause. Glass shards were showered inside the cabin and the rear of the vehicle. This seems to be an issue with the Transit Connect and other Ford models. NHTSA is aware of the problem.

Jun 10, 2021

REAR SLIDING DOOR LATCH DEFECTIVE. LATCH WAS REPLACED IN 2016-2017 PER FORD RECALL AND STILL MALFUNCTIONING. DOOR WILL NOT LATCH CLOSED AT ALL AND COMES OPEN, I HAVE CHILDREN. FORD WILL NOT HELP WITH THE COST TO REPLACE THIS.

Feb 22, 2020

+ 4 more complaints for this component

POWER TRAIN

7 complaints

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 21V376000 (Power Train). The contact stated that while reversing the vehicle, the gear shifter seized and the vehicle rolled forward, crashing into a brick wall and damaging the front driver side. The failure recurred after the contact had unloaded the vehicle and the emergency brake was engaged. The contact disengaged the emergency brake and tried to shift gear when the gear shifter seized and the vehicle rolled down the driveway. The contact had to reapply the emergency brake to stop the vehicle. The contact was awaiting a tow. The rear passenger sliding door would also detach from the sliding base. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Oct 08, 2021

Crash: 1

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED WHILE PARKED, THE GEAR SHIFTER FRACTURED AND FAILED TO RELEASE FROM PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE BUSHING FRACTURED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED MANUFACTURER HOWEVER, THE PHONE WAS NUMBER WAS INOPERABLE. THE FAILURE MILEAGE WAS 158,000.

Sep 24, 2020

VEHICLE WAS PLACED IN PARK BUT THOUGHT IT WAS IN ANOTHER GEAR NEUTRAL AND THEREFORE THE VEHICLE ROLLS AND THE ONLY WAY TO KEEP STILL IS TO PLACE EMERGENCY BRAKE ON. *TR

Jun 17, 2020

VEHICLE PULLED IN TO PARK BUT IT THINKS IT IS IN REVERSE, WOULD NOT START THIS IS THE 2ND ONE OF OUR FLEET IN 2 DAYS THAT HAS THE SAME ISSUE, THERE MUST BE A RECALL FOR THIS YEAR AND THIS SHIFTER/CABLE ISSUE, THEY WANT TO CHARGE US FOR BOTH OF THESE AND I DO NOT FEEL THE SAME ISSUE A DAY APART IS POSSIBLE COINSIDENCE. *TR

Jun 17, 2020

PULLED INTO A PARKING SPACE AT SON'S SCHOOL, TURNED OFF THE ENGINE. WAITED FOR MY SON. THEN CAR WOULD NOT START. DISPLAY WAS SAYING I WAS IN REVERSE. BUT, THE SHIFTER WAS IN THE PARK POSITION. I WAS ABLE TO ACCESS THE INTERLOCK OVERRIDE UNDER THE SHIFTER, AND MOVE THE SHIFTER INTO ALL GEARS, BUT CAR CONTINUED TO DISPLAY REVERSE POSITION AND ENGINE WOULD NOT START. TOW COMPANY CAME AND LIFTED THE HOOD AND NOTICED IMMEDIATELY THE SHIFT CABLE WAS COMPLETELY DETACHED. HAD VEHICLE TOWED TO MY FORD DEALERSHIP SERVICE DEPARTMENT.

Jan 22, 2020

+ 2 more complaints for this component

LATCHES/LOCKS/LINKAGES

6 complaints

The contact owns a 2015 Ford Transit Connect. The contact stated that while attempting to close the driver's side door, the door failed to latch securely. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkage). The VIN was included but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Jan 16, 2024

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the repair was unavailable. The contact stated that when he went to shut the driver's side door during the morning start of the vehicle, the door would not close and lock. The contact drove the vehicle to a dealer who advised that they had not been authorized to perform a repair by the manufacturer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 151,000. VIN tool confirms parts not yet available.

Oct 12, 2023

The contact owns a 2015 Ford Transit Connect. The contact stated while driving at an undisclosed speed and turning into a parking lot, the front driver's side door inadvertently opened. The contact stated that the failure had been recurring while driving. The contact stated that he had applied tape to the door to keep the door closed. The contact later received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 134,100. VIN tool confirms parts not available.

Aug 02, 2023

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SLIDING DOOR OPENED WITHOUT WARNING. THE DRIVER'S SIDE SLIDING DOOR HAD FAILED TO LATCH SECURELY. THE CONTACT ACTIVATED THE CHILD LOCK TO SECURE THE SLIDING DOOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (333 E IRVING PARK RD, ROSELLE, IL 60172, (866) 524-7439) AND THE CONTACT WAS INFORMED THAT THE DOORS WERE OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT

Apr 01, 2021

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 07, 2016

+ 1 more complaint for this component

STEERING

4 complaints

Steering knuckle developed a crack through what appears to be defective casting of the part. Crack was noticed prior to separation of steering assembly. This could have created and extreme hazard if not noticed prior to total failure.

Nov 04, 2022

The steering rack is not moving freely. Struts, tie rods and U joint are moving freezing but the steering rack is not. This is a huge safety concern because if the steering rack were to lock up and then allow me, the driver, to turn the wheel, that would absolutely cause me to crash. My local automotive service has diagnosed the problem

Jan 07, 2022

THE VEHICLE IS HARD TO TURN DIRECTIONS. I WAS LEAVING A CUSTOMER HOME AND THE VEHICLE POWER STEERING JUST STOP OPERATING. THIS VEHICLE HAS ELECTRICAL POWER STEERING.

Apr 10, 2020

WHAT DO YOU DO WHEN YOUR STEERING WHEEL SUDDENLY FAILS TO CONTROL YOUR CAR WHILE YOU ARE DRIVING? WITH THE STEERING WHEEL CRANKED AS FAR AS IT WOULD GO, MY CAR CONTINUED GOING STRAIGHT AS I PULLED INTO A PARKING LOT. I STOPPED THE CAR COMPLETELY, BLOCKING TRAFFIC. THEN I SLOWLY DROVE FORWARD WITH NO CONTROL OVER STEERING. THANKFULLY, THE CAR ENDED UP IN A SUITABLE PARKING SPACE, BUT NOT DUE TO MY EFFORTS. I HAD NO MEANS WITH WHICH TO AIM THE CAR. ALL I COULD DO WAS CALL FOR SOMEONE TO GO GET ME. ONE DAY EARLIER, THIS CAR WAS ON AN INTERSTATE DRIVING AT 70 MPH. I SHUDDER TO THINK ABOUT THE HARM THIS WOULD HAVE CAUSED IF IT HAD HAPPENED 24 HOURS EARLIER! FORD'S ONLINE DOCUMENTATION REFERS TO "LOSS OF STEERING ASSIST." THAT'S NOT WHAT HAPPENED. I LOST ALL CONTROL OVER STEERING WITH A STEERING WHEEL THAT MOVES EASILY IN ANY DIRECTION BUT WITH NO EFFECT ON WHERE THE CAR IS GOING. THERE WAS NO WARNING OF ANY KIND WHEN THIS HAPPENED.

Aug 13, 2018

ENGINE

4 complaints

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE HEATER WOULD ONLY BLOW COLD AIR AND THE DEFROSTER WAS INOPERABLE CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECO BOOST ENGINE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER(UNKNOWN) AND THE MANUFACTURE WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 187,000.

Jan 21, 2020

ENGINE OVERHEATING WHILE DRIVING A NORMAL SPEEDS

Sep 28, 2018

UNDER NORMAL DRIVING THE VEHICLE GOT REAL HOT ,AND OVER HEATED. THE WATER AND OIL LEVELS WHERE AT THE PROPER LEVELS. THE ENGINE HEAD CRACKED OR BLEW THE HEAD GASKET . TOWED TO FORD THEY HAD TO REPLACE THE ENGINE. THIS HAPPENED ON THE HIGHWAY, GOING HOME. THE NEXT DAY THE VEHICLE WOULD NOT START. THERE IS A SAFETY RECALL # 17S09, OUT ON THESE VEHICLES, BUT MY VIN # WAS NOT ON THE LIST. YET LM HAVE THE SAME ISSUE. LUCKILY WE CAUGHT IT BEFORE IT GOT HOT ENOUGH TO CATCH ON FIRE.

Aug 29, 2018

THE CHECK ENGINE LIGHT CAME ON AT ABOUT 81,000 MILES, AND A WEIRD NOISE STARTED HAPPENING COMING FROM THE ENGINE AREA. I GOT INTO THE DEALER SERVICE DEPARTMENT (DEALER WHERE I BOUGHT THE CAR) AT ABOUT 81,500 MILES. THEY DIAGNOSED A BAD CATALYTIC CONVERTER - IT WAS BREAKING UP. SEVERAL ISSUES AROSE FROM THAT: FIRST, I HAVE BEEN SMELLING CARBON MONOXIDE IN THE CAB FOR QUITE A WHILE AND DID NOT KNOW WHY (NOW I THINK I KNOW - CLOGGED CATALYTIC, REVERSION THROUGH THE ENGINE BAY). SECOND THE CATALYTIC WARRANTY EXPIRES AT 80,000 MILES. (THE LIGHT WENT ON AT 81,000). THIRD, AT THE TIME OF PURCHASE, THE DEALER FINANCE GUY FORCED ME TO BUY AN EXTENDED WARRANTY. HE SAID THAT FORD WOULD NOT FINANCE ME IF I DID NOT BUY IT SO I AGREED. IT WAS OVER $2000 TAKEN OUT OF MY DOWN PAYMENT. I FULLY EXPECTED THE EXTENDED WARRANTY TO COVER THE BROKEN CAT - WRONG - CATS ARE NOT COVERED. THE REPAIR WAS QUOTED AT ABOUT $1000. MY BEEF HERE IS SEVERAL FOLD: THE 1) FORD WARRANTY EXPIRES AT 80,000 AND THE ENGINE LIGHT COMES ON AT 81,000 EVEN THOUGH THE CONVERTER HAD BEEN GOING BAD THE WHOLE TIME. 2) I HAVE BEEN BREATHING CO2 IN THE PASSENGER COMPARTMENT. 3) THE EXTENDED WARRANTY WAS USELESS AND I PAID A HEFTY SUM FOR IT. THE REPAIR IS QUITE EXPENSIVE AND THE PROBLEM IS NOT COVERED BY ANY OF THE WARRANTIES I HAVE, WHICH I THINK IS UNFAIR. I HAVE NOT BROUGHT THIS COMPLAINT TO THE DEALER TO ALLOW THEM A REBUTTAL - I SIMPLY LEFT IN SHOCK THAT I AM ON THE HOOK, AND NOW I'M BREATHING THE STINK OF A DECOMPOSING CAT IF I DON'T USE RECIRCULATE (AND A SLIGHT AMOUNT EVEN IF I DO USE RECIRCULATE, WHICH IS ANOTHER COMPLAINT - RECIRCULATE STILL LETS IN OUTSIDE AIR. IN TRAFFIC, YOU ARE ALWAYS BREATHING EXHAUST).

Feb 11, 2018

ELECTRICAL SYSTEM

2 complaints

The contact owns a 2015 Ford Transit Connect. The contact stated while driving 35 MPH, The vehicle speedometer failed to display the speed of the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The manufacturer was not notified of the failure and offered no assistance. The contact was referred to call the NHTSA Hotline to file a complaint. The failure mileage was 49,000.

Dec 27, 2024

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THERE WERE SEVERAL ELECTRICAL FAILURES IN THE VEHICLE. VARIOUS WARNING INDICATORS FLASHED, THE WINDOWS FAILED TO GO UP AND DOWN, AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS SERVICED BY MORE THAN FOUR DEALERS, BUT THE FAILURES STILL OCCURRED. THE FIRST DEALER WAS LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708). THE SECOND DEALER WAS CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160). THE THIRD DEALER WAS ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023). THE FOURTH DEALER WAS SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500). A FIFTH DEALER (DEAN SELLERS FORD, 2600 W MAPLE RD, TROY, MI 48084, (888) 418-7132) REFUSED TO SERVICE THE VEHICLE. A SIXTH DEALER (ROYAL OAK FORD, 27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100) SERVICED THE ELECTRICAL FAILURES AND BRAKE SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Oct 11, 2018

ENGINE AND ENGINE COOLING

2 complaints

The contact owns a 2015 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the contact became aware that the engine was overheating. The contact was not able to pull the vehicle to the side of the road and was forced to keep driving. The vehicle was taken to an independent mechanic; however, had not yet been diagnosed. The contact related the failure with an unknown NHTSA recall; however, the vehicle was not included. The local dealer was contacted and confirmed that the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.

Jun 21, 2024

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. WHILE DRIVING 65 MPH, THE PASSENGER IN THE CONTACT'S VEHICLE FELT LIGHTHEADED AND NAUSEOUS. THE CONTACT WAS ABLE TO PULL THE VEHICLE SAFELY OFF OF THE ROADWAY. THE PASSENGER EXITED THE VEHICLE AND PASSED OUT. THE CONTACT EXITED THE VEHICLE TO CHECK ON THE PASSENGER AND ALSO PASSED OUT. THE CONTACT STATED THAT THROUGH A TEXT MESSAGE SENT PRIOR TO PASSING OUT, THE CONTACT'S CHILDREN WERE ABLE TO SEND EMERGENCY SERVICES TO THE LOCATION WHERE THE VEHICLE WAS STOPPED. THE CONTACT AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO SEEK MEDICAL ATTENTION DUE TO CARBON MONOXIDE POISONING. THE CONTACT STATED THAT OXYGEN WAS ADMINISTERED TO BOTH OCCUPANTS AND THEY STARTED TO FEEL BETTER. THE VEHICLE WAS PREVIOUSLY TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N. MILITARY TRAIL, WEST PALM BEACH, FL, 33409, 561-689-6550) DUE TO A STRONG EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS RETURNED WITHOUT THE CONTACT BEING INFORMED OF WHAT CAUSED THE EXHAUST ODOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. *DT*JB *DT *JB

Dec 13, 2018

Injuries: 2

AIR BAGS

2 complaints

MY SISTER HAVE ACCIDENT FRONTAL COLLISION ANY AIRBAG WAS DEPLOY...THE SPEED AT IMPACT MOMENT WAS AROUND 35 MILES DRIVING I A CITY ROAD

Jan 29, 2020

Crash: 1

Injuries: 1

I WAS INVOLVED IN A CAR ACCIDENT (WHICH WASN'T MY FAULT) MY FRONT CARGO WITH THE OTHER FORD PASSENGER REAR DOOR. MY AIRBAG DIDN'T DEPLOY, BUT THE LIGHT IS ON, MY SEATBELT DAMAGED. BUT ALL THE AIRBAGS OF THE OTHER CAR DEPLOYED.

Jan 10, 2020

Crash: 1

STRUCTURE,LATCHES/LOCKS/LINKAGES

2 complaints

A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. *TR

Dec 01, 2016

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. WHILE DRIVING 2 MPH, THE REAR PASSENGER DOOR SWUNG OPEN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). IN ADDITION, NONE OF THE DOORS WOULD OPEN OR CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 8,000.

Oct 17, 2016

EXTERIOR LIGHTING

2 complaints

CONTACTED FORD DEALER TO CHECK THE LOW BEAM LIGHTS BECAUSE THE LIGHT WERE FOCUSED 60 FT. IN FRONT THE VAN ON THE PAVEMENT AND WERE INSUFFICIENT TO SEE AT NIGHT. LEFT THE CAR AT VILLA TWO DAYS AND THE DEALER NEVER GOT AROUND TO LOOKING AT THE VAN. CONTACTED FORD IN MICHIGAN. FORD CALLED THE DEALER WHO TOLD FORD, "WE DON'T UNDERSTAND THE PROBLEM." FORD MOTOR, INC. IN MICHIGAN TOLD ME THERE WAS NOTHING THEY COULD DO. COMPLAINED TO CA ATTORNEY GENERAL. FORD STILL REFUSES TO LOOK INTO THE MATTER. FORD HAS DONE NOTHING INCLUDING TO LOOK AT MY VAN AND INSPECT THE LIGHTS.

Oct 21, 2016

I HAVE CONTACTED THE FORD DEALERSHIP AS WELL AS FORD MOTOR CO.'S CUSTOMER RELATIONS DEPARTMENT ABOUT A PROBLEM WITH MY 2015 FORD TRANSIT'S LOW BEAM HEADLIGHTS BEING INADEQUATE TO SEE AT NIGHT. HERE IS AN EMAIL I SENT TO DIANA ON 9/2816 DESCRIBING THE PROBLEM. PURCHASED NEW 2015 TRANSIT CONNECT, JANUARY 2016. NOTICED LOW BEAM HEADLIGHTS SHINE APPROXIMATELY 60 FEET OUT IN FRONT OF THE CAR. THE LIGHTS ARE NOT CAPABLE OF PROVIDING CORRECT, PROPER LIGHTING. TOOK THE VEHICLE INTO THE FORD DEALER, VILLA FORD, ORANGE CA ON 9/28/16 AND LEFT THE CAR OVERNIGHT.. THE DEALER NEVER EVEN GOT TO THE CAR! I HAVE READ MANY OTHER COMPLAINTS REGARDING THE 2015 TRANSIT CONNECT ON THE INTERNET INCLUDING, EDMUNDS SITE. DIANA AT FORD MOTOR CO. NATIONAL CUSTOMER SERVICE COMPLETELY STOPPED RESPONDING ON 9/2916 AND DID NOTHING. SHE CLAIMED THERE WAS NO SUCH VIN NUMBER AND STOPPED COMMUNICATION WITHOUT ADDRESSING THE SAFETY ISSUE IN ANY WAY. SO, I CALLED FORD CUSTOMER SERVICE, (800)392-3673, AND SPOKE TO ASHLEY. ASHLEY CALLED VILLA FORD IN ORANGE CA. ASHLEY INFORMED ME VILLA FORD SAID THEY DID NOT UNDERSTAND THE PROBLEM WITH THE LOW BEAM HEADLIGHTS. ASHLEY. THEN TOLD ME THERE WAS NOTHING FORD COULD DO. AT THE LAST HOUR OF THE SECOND DAY I WAS INFORMED THEY HAD NOT GOT AROUND TO THE CAR, BUT WOULD HAVE A MECHANIC SEND A QUESTION TO FORD MOTOR CO AN ASK A QUESTION ABOUT THE INADEQUATE HEADLIGHTS. I WAS TOLD BY THE SERVICE REP MATT JUKAM, HE WOULD CALL ME THE NEXT DAY.HE NEVER CALLED. THE VOLTAGE WAS NEVER CHECKED, THE FUSE WAS NEVER CHECKED, HEADLIGHT BULBS WERE NOT OFFERED. VILLA FORD NEVER EVEN LOOKED AT THE CAR AND I LEFT MY VEHICLE FOR TWO DAYS. PHIL TERRY CUSTORM RELATIONS MANAGER FORD MOTOR CO. PO BOX 6248 DEARBORN MI 48126 I DROVE THE VEHICLE 4400 MILES IN ALL SITUATIONS. SAFETY IS AT QUESTION IN ANY DRIVING SITUATION AT NIGHT. .

Oct 02, 2016

LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION

1 complaint

The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (LATCHES/LOCKS/LINKAGES), 23V502000 (LATCHES/LOCKS/LINKAGES), and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Oct 14, 2025

BACK OVER PREVENTION

1 complaint

The contact owns a 2015 Ford Transit Connect. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact stated that the back over prevention camera system independently activated and deactivated. In addition, the contact stated that occasionally the back over prevention camera system was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included. The contact was informed to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 65,000.

May 30, 2025

SERVICE BRAKES

1 complaint

2015 Ford transit connect 150: while driving on the freeway 60-65 mph, the brakes seem to lock up without depressing the pedal, slowing to 40 mph and shaking uncontrollably. putting on the brake to exit the flow of traffic, braking caused the vehicle to shake even more finally by pumping the accelerator, the speed increased again. finally getting off of the freeway the brake pedal went to the floor. i had to pump the brake pedal until it finally reacted. less than a week later, getting on the freeway almost the exact thing happened. luckily i was a bit more prepared when i felt the shaking. today, driving the van back to our warehouse approx 15 miles on regular streets (not freeway driving) the brakes again went to the floor. master cylinder not leaking, brakes seem to be in good shape...but something is wrong we brought the vehicle to Sawgrass Ford in Sunrise Florida. they had it for over a month. they were unable to determine the problem and only made suggestions to completely change out all the brake components for $5-$6,000.00 but also said that they could not guarantee that this would fix the problem. the brakes were serviced approximately 6-7 months prior to these incidents I called Corporate Ford office. was told that the 2016 ford transit connect had Brake Hydrolic Control Unit recalls, but the 2015 doesn't have the recall listed. I also looking on manywebsites to verify any other2015/2016 problems with the brakes "locking up" or vehicle going into safe mode (another possibility) there were numerous complaints and concerns regarding 2016 & even 2017 situations very similar to what i went through. ford told me that model DV6Z2C405D BRAKE HYDROLIC CONTROL UNIT did not have an official recall. but that Ford stopped using that model and started using model EK4Z2C405A which was recalled and then replaced the recall with FK4Z2C405C. Seems like there may have been a problem with the 2015 model which caused the to change and with the 2016 model as well

Mar 02, 2023

VISIBILITY/WIPER

1 complaint

The vehicle receives a considerable amount of water through the windshield when it rains (it can be more than a liter depends of the time on the road) it runs down through the glass and also falls on the dash. It can cause visibility problems while driving because the water run on the the driver's side of the glass too.

Dec 09, 2022

POWER TRAIN,LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2015 Ford Transit Connect. The contact stated while having the vehicle repaired under NHTSA Campaign Number: 21V376000 (Power Train) and 20V331000 (Latches/Locks/Linkages) the dealer failed to remedy the recalls without charge. The manufacturer was informed of the issue and informed the contact to speak to the dealer about reimbursement. The failure mileage was approximately 80,000.

Jul 19, 2021

POWER TRAIN,ENGINE

1 complaint

99398 MILES FRONT DRIVE AXLE REPLACED,99652 MILES VEHICLE GOT STUCK IN THE MIDDLE OF PARKING LOT LANE PREVENTING SHIFTING OUT OF PARK (SHIFTER BUSHING REPLACED),99690 VEHICLE TRANSMISSION REPLACED,101043 MILES VALUE COVER OIL LEAK,101500 TRUCK IDLE SURGING.

Jan 25, 2021

ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 70 MPH, IT BEGAN TO RAIN AND THE AIR CONDITIONING DID NOT WORK. THE SENSOR THAT READ THE TEMPERATURE INDICATED MINUS 4 AND ALL THE WINDOWS FOGGED UP. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, ROLLED DOWN ALL THE WINDOWS, AND WAITED UNTIL THE RAIN STOPPED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWENTY TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Jun 10, 2019

STRUCTURE,SEATS

1 complaint

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE PLASTIC BEHIND THE ARMREST FRACTURED, WHICH COULD CAUSE A LACERATION WHILE ENTERING OR EXITING THE VEHICLE. THE CONTACT ALSO STATED THAT THE SEAT BACKS FOR THE REAR SEATS WERE MISSING AND COULD CAUSE INJURIES IN THE EVENT OF A CRASH. JOHN C. STEWART & SON INC (LOCATED AT 5227 VT-103, CUTTINGSVILLE, VT 05738, (802) 492-3312) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE SAME FAILURES WERE EVIDENT IN SEVERAL 2016 FORD TRANSIT CONNECT VANS. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *DT *AS*JB

May 29, 2019

WHEELS

1 complaint

AFTER HEARING LOUD ROARING IN THE FRONT OF VEHICLE, TOOK TO MECHANIC WHO DISCOVERED BEARINGS IN LEFT WHEEL NEEDED TO BE REPLACED. THIS WAS WHEN THE VEHICLE WAS ONLY 16 MONTHS OLD WITH 8,000 MILES. THIS WEEK TOOK THE VAN TO THE SAME MECHANIC AFTER HEARING THE SAME ROARING IN THE FRONT, REPLACED BEARINGS IN THE RIGHT FRONT WHEEL. VAN HAS ONLY 30000 MILES. DOESNT SEEM REASONABLE THAT THIS SHOULD HAPPEN TO BOTH WHEELS, INSTALLKED INCORRECTLY OR NOT LUBRICATED CORRECTLY AT THE FACTORY?

May 29, 2019

SUSPENSION

1 complaint

DRIVING STRAIGHT ON A HIGHLY TRAVELED ROAD (ONE LANE EACH DIRECTION, HAS RESIDENCES AND BUSINESSES). WHILE IN MOTION, STARTED MAKING A NOISE, SO SLOWED DOWN,AND THEN BACK PASSENGER AXLE AND WHEEL CAME OFF AND VEHICLE WAS RIDING ON THE WHEEL HUB! ODOMETER SHOWS 65,594 MILES.

May 02, 2019

STEERING,STRUCTURE,WHEELS

1 complaint

WE'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND HAVE HAD TIRE REPLACEMENTS, TRANSMISSION ISSUES, PEDAL RECALL, AND THE DOORS UNOPENING TWICE (RECALL)

Feb 20, 2018

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

ALL INTERIOR DISPLAYS AND GAUGES GO BLANK WHILE STILL PARKED OR DRIVING AT ANY SPEED INCLUDING HIGHWAY SPEEDS, TURN SIGNALS AND HAZARD LIGHTS FAIL TO ACTIVATE. MULTIPLE OCCASIONS OVER LAST 4 MONTHS, INCREASING IN FREQUENCY. OCCURRED MULTIPLE TIMES DURING 4 HOUR TRIP ON 07/17/2017. SYSTEM MAY OR MAY NOT RECOVER, ONLY TO GO BLANK AGAIN SHORTLY AFTER. SOMETIMES WHEN RAIN SENSING WIPERS ACTIVATE. SOMETIMES "HILL ASSIST INACTIVE" AND TRACTION CONTROL DISABLED MESSAGES ON SYSTEM RECOVERY.

Jul 18, 2017

SEATS

1 complaint

TL* THE CONTACT OWNED A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BACK FAILED TO REMAIN IN THE UPRIGHT POSITION WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ENGINEER WOULD HAVE TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS RETURNED TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 20. UPDATED 04/05/17*LJ

Feb 07, 2017

⭐

4.7/5.0

98 reviews

Frequently Asked Questions

How many problems does the 2015 FORD Transit Connect have?

The 2015 FORD Transit Connect currently has 64 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 FORD Transit Connect?

The most common problems reported for the 2015 FORD Transit Connect are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 FORD Transit Connect problem data come from?

All problem and complaint data for the 2015 FORD Transit Connect comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.