2002 GMC Sierra Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
595
Complaints Reported
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Complaints by Component
SERVICE BRAKES, HYDRAULIC
172 complaints
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE REVERSING THE VEHICLE, THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ALL THE BRAKE LINES WERE CORRODED, WHICH CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS TOWED TO BOWSER AUTOMOTIVE (132-168 NORTH LEWIS RUN ROAD, WEST MIFFLIN, PA 15236, (412) 469-2100) WHERE IT WAS DIAGNOSED THAT ALL THE BRAKE LINES WERE SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
Sep 04, 2018
WHEN OPERATING VEHICLE AT SLOW SPEED AND ATTEMPTING TO STOP ANTI LOCK BRAKES ENGAGE AND INCREASED STOPPING DISTANCE IS REQUIRED. THIS VEHICLE WAS RECALLED FOR SAME PROBLEM IN 2005. I MADE AN ATTEMPT AT MY LOCAL GMC DEALER TO REMEDY THIS CONTINUING PROBLEM. HOWEVER, I WAS INFORMED THAT GENERAL MOTORS WOULD ONLY MAKE ONE ATTEMPT TO REMEDY ISSUE AND THAT I ALREADY HAD USED THAT. THE DEALER REPRESENTATIVE STATED THAT I COULD PULL THE FUSE ON THE ABS AND THE VEHICLE WOULD PERFORM STOPPING WITHOUT THE AID OF ABS AND WOULD STOP NORMALLY IN DRY ENVIRONMENT, WITHOUT THE ASSISTANCE OF ANTI LOCK BRAKES. I FEEL THIS IS A DESIGN PROBLEM AND IS A TREMENDOUS SAFETY ISSUE. I DID TAKE VEHICLE TO ANOTHER MECHANIC WHO DROVE VEHICLE IN HIS PARKING LOT AND THE PROBLEM OCCURRED TO HIM ALMOST CAUSING A CRASH IN HIS LOT. *JB
Jun 15, 2012
WHEN OPERATING VEHICLE AT SLOW SPEED AND ATTEMPTING TO STOP ANTI LOCK BRAKES ENGAGED AND INCREASED STOPPING DISTANCE IS REQUIRED. THIS VEHICLE WAS RECALLED FOR SAME PROBLEM IN 2005. I MADE AN ATTEMPT AT MY LOCAL GMC DEALER TO REMEDY THIS CONTINUING PROBLEM, HOWEVER, I WAS INFORMED THAT GENERAL MOTORS WOULD ONLY MAKE ONE ATTEMPT TO REMEDY ISSUE AND THAT I ALREADY HAD USED THAT. THE DEALER REPRESENTATIVE STATED THAT I COULD PULL THE FUSE ON THE ABS AND THE VEHICLE WOULD PERFORM STOPPING WITHOUT THE AID OF ABS AND WOULD STOP NORMALLY IN DRY ENVIRONMENT, WITHOUT THE ASSISTANCE OF ANTI LOCK BRAKES. I FEEL THIS IS A DESIGN PROBLEM AND IS A TREMENDOUS SAFETY ISSUE. I DID TAKE VEHICLE TO ANOTHER MECHANIC WHO DROVE VEHICLE IN HIS PARKING LOT AND THE PROBLEM OCCURRED TO HIM ALMOST CAUSING A CRASH IN HIS LOT. *JB
Jun 14, 2012
BRAKE PEDAL GOES TO FLOOR AND IS KICKED BACK, NO BRAKES AT LOW SPEEDS 5 TO 8 MPH. WAS SUBJECT TO RECALL WHEN STILL UNDER MANUFACTURES WARRANTY. PROBLEM IS SAME NOW. NO BRAKES AT LOW SPEEDS. PURCHASED THIS VEHICLE NEW, VERY LOW MILEAGE. GMC WILL NOT RESPOND TO COMPLAINT. THIS IS A SERIOUS ISSUE. *TR
May 04, 2012
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500HD. THE CONTACT STATED THAT THE FRONT BRAKE LINES FAILED AND THE REAR LINES WERE VERY CLOSE TO FAILING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND WAS INFORMED OF THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 108,000. THE VIN WAS NOT AVAILABLE.
Apr 19, 2012
+ 167 more complaints for this component
SERVICE BRAKES
122 complaints
I WAS DRIVING ABOUT 45 MILES AN HOUR COMING DOWN AN OVERPASS. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND I NARROWLY AVOIDED A CRASH. I TOOK TO MY MECHANIC. THEY SAID THAT THE BRAKE LINES WERE COMPLETELY RUSTED OUT. I AM NOT GETTING THIS FIXED AS IT IS AN OLDER TRUCK BUT I DO THINK THAT SOMEONE COULD DIE FROM THIS DEFECT.
Nov 17, 2020
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE ABS AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BRAKE LINES WERE REPLACED DUE TO RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000. *BF BRAKE LINES WERE REPLACED TWICE SAME LOCATION ON THE VEHICLE. CONSUMER IS NOW HAVING PROBLEMS WITH ABS BRAKE LIGHTING ON DASH ( WHEEL SPEED SENSORS ON FRONT TONE RINGS).*JB
Sep 19, 2019
THE METAL BRAKE LINES HAVE CORRODED BADLY AND NOW FAILED. VERY UNSAFE, CRASH WAITING TO HAPPEN.
Jan 10, 2019
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE'S BRAKING ABILITY WAS LOST AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE EVENTUALLY CAME TO A STOP AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Jul 02, 2018
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING BETWEEN 3-8 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ANTI-LOCK BRAKE SYSTEM ENGAGED, INCREASING THE BRAKING DISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS RUST BETWEEN AN ABS SENSOR AND THE HUB IN THE FRONT DRIVER AND PASSENGER SIDE WHEELS. THE HUB AND SENSOR NEEDED REPLACEMENT, BUT THE VEHICLE WAS NOT REPAIRED. THE GMC DEALER (JEFF WYLER FLORENCE BUICK GMC, 1154 BURLINGTON PIKE, FLORENCE, KY 41042 (859) 279-4590) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY SERVICE BULLETINS OR RECALLS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Nov 02, 2017
+ 117 more complaints for this component
ENGINE AND ENGINE COOLING
29 complaints
EXHAUST LEAK ON DRIVERS SIDE OF ENGINE. BROKEN BOLTS ON EXHAUST MANIFOLD. *TR
May 04, 2012
THE ENGINE SHUTS OFF AFTER IT WARMS UP. THIS CAN HAPPEN AT ANY TIME AND ANY SPEED. AFTER WAITING APPROX. 2 MINUTES IT WILL START AGAIN AND RUN FINE FOR THE REST OF THE DAY. NO CHECK ENGINE LIGHTS OR DIAGNOSTIC CODES ARE AVAILABLE. THERE IS A RECALL FOR THE 2001 MODELS (CAMPAIGN ID # 07V521000). THIS PROBLEM ALSO EXTENDS INTO NEWER MODEL YEARS. MINE WAS MANUFACTURED IN 1/02
Jan 20, 2011
I HAVE A GMC 2500HD 4X4 WITH THE 8.1 LITER ENGINE IN THE PAST YEAR IT HAS STALLED AND THEN RESTARTED ITSELF 5 OR 6 TIMES ONE TIME I HAD TO SIT FOR ABOUT 6 MINUTES BEFORE IT WOULD RESTART. *TR
Jan 12, 2011
EXHAUST MANIFOLD BOLTS BREAK CAUSING EMISSION FAILURE AND EXHAUST LEAK. THE REPAIR BILL IS UP TO $1000. OR MORE. YOU HAVE TO HAVE A GARAGE DRILL OUT OLD BOLTS AND REPLACE. *TR
Dec 30, 2010
TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING VARIOS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF FOR A FEW MOMENTS. THE VEHICLE RESTARTED AFTER FIVE ATTEMPTS AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE CRANK SHAFT SENSOR. THE IDENTICAL FAILURE OCCURRED ON TWELVE DIFFERENT OCCASIONS. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 54,000. THE CURRENT MILEAGE WAS 56,798. UPDATED 01/26/11*LJ UPDATED 03/31/11
Mar 11, 2010
+ 24 more complaints for this component
PARKING BRAKE
27 complaints
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE THE CONTACT ACTIVATED THE PARKING BRAKE AND NOTICED IT WOULD NOT ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V161000 (PARKING BRAKE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 12/14/12*LJ
Nov 05, 2012
INEFFECTIVE PARKING BRAKE, PREMATURE-UNWARRANTED PARKING BRAKE FRICTION LINER WEAR. SIMILAR GM RECALL 05042 AND NHTSA ACTION NUMBER PE03057 BUT ONLY APPLIES TO VEHICLES WITH MANUAL TRANSMISSIONS. THIS PROBLEM ALSO APPLIES TO MY VEHICLE WITH AN AUTOMATIC TRANSMISSION. *TR
Jun 02, 2010
SIMILAR TO NHTSA: 05V161000 MY 2002 GMC SIERRA WITH AUTOMATIC TRANNY EXPERIENCES THE VERY SAME PREMATURE PARKING BRAKE WEAR. WEAR IS UNEVEN AND JUST IN 2 LITTLE PLACES INSTEAD OF EVEN WEAR ON WHOLE SHOE. BRAKE WEARS VERY QUICKLY THEN WILL NOT HOLD PUTTING UNDUE STRESS AND CAUSING FAILURE OF PARKING PAWL IN AUTOMATIC TRANNY. GM REFUSED TO DO ANYTHING. GM WILL NOT FIX MY VEHICLE OR APPLY RECALL SINCE I DO NOT HAVE MANUAL TRANNY. IF ANYTHING, AUTOMATIC TRANNY IS WORSE SINCE IT DAMAGES TRANNY DUE TO STRESS ON PAWL SINCE PARKING BRAKE DOES NOT HOLD VEHICLE. WHEN BRAKE SHOES WERE REPLACED, THEY WORKED FOR VERY SHORT PERIOD OF TIME. $250 TO REPLACE AND I WAS TOLD IT WAS A KNOWN PROBLEM AND I WOULD BE WASTING MY MONEY BECAUSE THEY WOULD WEAR OUT QUICKLY AGAIN. ODD THAT SHOES WEAR WHEN VEHICLE TYPICALLY IS NOT MOVING WHEN BRAKE IS APPLIED OR RELEASED. *TR
Jun 06, 2008
2002 GMC SIERRA WITH AUTOMATIC TRANSMISSION HAS BOTH THE ABS PROBLEMS THAT HAVE A RECALL ONLY ALONG EAST COAST STATES AND THE PARKING BRAKE PROBLEM THAT HAS A RECALL FOR MANUAL TRANSMISSIONS. *TR
May 10, 2008
PARKING BRAKE DOESN'T HOLD VEHICLE. ADJUSTER IS MAXED OUT AND GM CUSTOMER SERVICE STATES THERE IS NOTHING THEY CAN DO SINCE IT'S OUT OF WARRANTY. TRUCK ONLY HAS 61,000 MILES. THE PARKING BRAKE HAS NEVER BEEN USED. I'M THE ORIGINAL OWNER. *TR
Mar 22, 2008
+ 22 more complaints for this component
POWER TRAIN
22 complaints
THE TRANSMISSION CAME OUT OF REVERSE, AND WOULD NOT RETURN. NO REVERSE OR DRIVE AT ALL. *TR
Mar 15, 2014
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE PARKED, THE GEAR COULD NOT BE MOVED INTO DRIVE OR REVERSE. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SUN GEAR AND PLANETARY GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Nov 14, 2013
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT STATED HE NOTICED AN UNUSUAL FLUID ON THE GROUND UNDER THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT FOUND THAT THE TRANSMISSION FLUID LINE COOLER METAL CLIP WAS CORRODED. THE CONTACT STATED THE CORROSION PENETRATED THE TRANSMISSION LINE AND CAUSED THE FLUID LEAK. THE DEALER ADVISED HAVING THE VEHICLE DIAGNOSED BEFORE PROCEEDING WITH ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Jul 15, 2010
WENT OUT TO THE TRUCK TO GO TO WORK AND THE TRUCK WOULDN'T MOVE. TRANSMISSION LINE LEAKING OUT ALL FLUID. CORRODED AND HAD TO BE REPLACE JUST LIKE THE BRAKE LINES. *TR
Apr 10, 2010
LIMITED SLIP DIFFERENTIAL CAUSING LOSS OF CONTROL ON ICY ROADS. I RECENTLY LOST CONTROL OF MY TRUCK WHILE DRIVING ABOUT 45MPH ON AN ICY HIGHWAY IN BOULDER, CO. BECAUSE THE LOSS WAS SO INSTANTANEOUS RESULTING IN THE TRUCK SPINNING 90 DEGREES TO THE DIRECTION OF TRAVEL, I QUESTION IF THE LIMITED SLIP FUNCTION WOULD CAUSE POWER TO TRANSFER TO A WHEEL IF IT SUDDENLY HIT DRY PAVEMENT, WHILE THE OTHER WHEEL WAS SPINNING ON ICE, RESULTING IN A SPIN OUT. THIS IS ONLY MY THEORY BUT WITH 57 YEARS OF DRIVING EXPERIENCE AND THE FACT THAT I HAVE HAD WEIRD EXPERIENCES WITH LIMITED SLIP DIFFERENTIALS IN THE PAST I THOUGHT MY THEORY MAY HAVE SOME VALIDITY. MY CONCERN IS THAT THERE ARE MILLIONS VEHICLES WITH LIMITED SLIP DIFFERENTIALS ON THE ROAD AND IF MY THEORY IS VALID, PERHAPS MANY ACCIDENTS ARE BEING CAUSED BY THIS OPTION (WHICH CAME AS PART OF A PACKAGE WHEN I PURCHASED MY TRUCK). *TR
Jan 22, 2010
+ 17 more complaints for this component
STEERING
18 complaints
2001 GMC SIERRA 1500. CONSUMER WRITES IN REGARDS TO STEERING COMPONENT FAILURE. *LD THE CONSUMER STATED AMONTH AFTER PURCHASING THE VEHICLE THE STEERING GEAR BEGAN LEAKING. *JS
Mar 05, 2018
WHILE DRIVING OF A CITY STREET, AT A SLOW RATE (10-15MPH) AND TAKING A SLOW, APPROXIMATELY 90 DEGREE LEFT TURN, I HEARD A LOUD "POPPING/BREAKING SOUND". WHILE MAKING THE TURN, I INITIALLY HAD TURNING CAPABILITIES UNTIL I HEARD THE "POP" SOUND. UPON HEARING THE SOUND, I NO LONGER HAD THE ABILITY TO TURN THE WHEELS TO EITHER DIRECTION. UPON STOPPING AND TURNING OFF THE TRUCK, I FOUND THE PITMAN ARM(CONNECTED TO STEERING BOX AND STEERING BAR) WAS DETACHED FROM THE STEERING BAR BUT STILL ATTACHED TO STEERING BOX. THE BOLT OF THE PITMAN ARM HAD BROKEN OFF CLEANLY FROM THE STEERING BAR, RENDERING MY STEERING CAPABILITIES INEFFECTUAL. ATTACHED IS A PICTURE OF THE PITMAN ARM SHEERED BOLT. I WOULD LIKE TO FILE A COMPLAINT THAT THIS DEFECTIVE PIECE OF MATERIAL COULD HAVE COST DAMAGE TO LIFE, PROPERTY AND POTENTIALLY DEATH OF MYSELF OR OTHERS ON THE ROAD. I WOULD LIKE SOME FORM OF RESTITUTION ON PART OF THE MANUFACTURE. THE TOTAL COST OF THE REPAIR WAS APPROXIMATELY $225 USD. I CAN PROVIDE THE BILL FOR TOWING, MECHANICAL REPAIRS AND COST OF REPLACEMENT PART. *TR
Dec 19, 2016
TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 60 MPH, THE WHEELS WENT IN A DIFFERENT DIRECTION THAN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT THERE WAS NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000. UPDATED 7/14/15*CN THE CONSUMER WAS INFORMED THE PARTS WERE NO LONGER AVAILABLE TO FIX THE PROBLEM. UPDATED 07/30/15*JB
Feb 27, 2015
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A CLANKING NOISE AND FELT A VIBRATION IN THE STEERING COLUMN. THE CONTACT STATED THAT THE VIBRATION AND THE SOUND WOULD OCCUR CONSTANTLY WHEN DRIVING AT LOW SPEEDS AND BECAME MORE NOTICEABLE WHEN DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THERE WAS NOT A RECALL FOR THE FAILURE AND THEY COULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Apr 04, 2011
TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 20 MPH THE VEHICLE SWERVED FROM SIDE TO SIDE TWICE FOR APPROXIMATELY TWO SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE GM MANUFACTURER WAS CALLED AND STATED THAT HE HAD TO PAY FOR A DIAGNOSTIC TEST AND THE CONTACT REFUSED TO DO SO. THE FAILURE MILEAGE WAS 48,000.
Mar 04, 2010
+ 13 more complaints for this component
STRUCTURE
18 complaints
FRAME IS COMPLETELY ROTTED & ANY SERVICE STATION I TAKE MY TRUCK TO FOR SERVICE OR INSPECTION REFUSES TO WORK ON MY TRUCK DUE TO SAFETY FROM ACCELERATED FRAME RUST & ROT. I FOUND UPON FURTHER INVESTIGATION THAT GM REFUSES TO FIX THE PROBLEM. I NOW HAVE A VEHICLE THAT IS NOT ROAD WORTHY & UNSAFE EVEN THOU IT HAS LOW MILES & IS IN EXCELLENT CONDITION, I AM UNABLE TO GET A STATE INSPECTION ON THIS VEHICLE & I AM NOT ABLE TO DRIVE MY VEHICLE IN MY STATE DUE TO THIS PROBLEM. *KB
Oct 10, 2011
DEAR SIR, I HAVE A 2002 GMC PICKUP THAT HAS HAD THE SPARE TIRE FALL OUT OF ITS MOUNT DUE TO SEVERE RUST OF THE FRAME. UPON FURTHER INVESTIGATION MY FRAME HAS SEVERE RUST IN SEVERAL OTHER AREAS. I HAVE CONTACTED GMC AND WAS BASICALLY TOLD TO HAVE A NICE DAY! I PURCHASED THIS VEHICLE NEW AND IT HAS 57,000 MILES TOTAL. MY BODY SHOP TELLS ME THAT THE ONLY WAY TO REPAIR THIS FRAME IS TO REPLACE IT! I FIND IT APPALLING THAT GMC SELLS A $40,000.00 VEHICLE THAT HAS A LIFE CYCLE OF 8 YEARS. I CANNOT SELL THIS VEHICLE TO ANYONE AND TRADEIN WOULD BE A JOKE. IS THERE ANY WAY YOU COULD MAKE GMC FACE THIS PROBLEM AND RESOLVE IT? EITHER REPLACE THE PICKUP OR FRAME? ANY HELP WOULD BE GREATLY APPRECIATED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 09, 2010
UNDER THE DRIVER AND PASSENGER DOORS THE BODY HAS RUSTED THROUGH. THIS IS THE ONLY SPOT ON THE ENTIRE TRUCK THAT HAS RUST. I TOOK IT TO THE DEALER THAT I ORIGINALLY PURCHASED IT FROM AND WAS TOLD THAT SINCE IT HAD 103,000 MILES IN IT THEY WERE UNABLE TO HELP. *TR
Mar 10, 2009
2002 GMC SIERRA THE GALVANIZED STEEL SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE OPEN POSITION CORRODE THROUGH AND BREAK WHERE CARGO OR PEOPLE ON THE TAILGATE MAY FALL. CARGO FALLING OF THE TAILGATE VERY NEARLY STRUCK A NEARBY PERSON AND INJURY WAS LUCKILY AVOIDED. THIS HAS OCCURRED TWICE ON THE VEHICLE, THE FIRST TIME GMC REPLACED THE CABLES UNDER WARRANTY AND SUGGESTED THAT THIS WAS A RANDOM FAILURE. MOST RECENTLY THEY HAVE REFUSED TO CORRECT THE PROBLEM. GMC WAS NOTIFIED OF THIS AND REFUSED TO TAKE CORRECTIVE ACTION.
Sep 20, 2006
I SAT ON MY TAIL GATE AND THE TAIL GATE FELL DOWN. WHEN I LOOKED I HAD ONE BROKE CABLE AND THE OTHER SIDE THE BOLT WAS MISSING. I BOUGHT TWO CABLES FROM ADVANCE AUTO REPLACED ONE SIDE BUT I COULD NOT GET THE BOLT BACK IN THE OTHER SIDE. I WAS PLANNING TO TAKE THE TRUCK TO THE DEALER THE FOLLOWING WEEKEND FOR THE RECALL BUT THE GATE FELL OFF THE TRUCK AND I DID NOT KNOW IT HAD FELL OFF AND I DRAGGED IT DOWN A DIRT ROAD FOR ABOUT HALF MILE OR MORE. I TRIED TO GET GMC TO REPLACE THE TAIL GATE BUT THEY JUST WANTED TO REPLACE THE CABLE SAYING THAT THE CABLE DID NOT CAUSE THE TAIL GATE TO FALL OFF AND THE DAMAGE WAS NOT DUE TO THE CABLES. I FEEL THAT THE CABLE PROBLEM CAUSED THE TAIL GATE TO FALL OFF. *JB
Dec 28, 2005
+ 13 more complaints for this component
TIRES
17 complaints
DRIVING 73 MPH DOWN HIGHWAY WITHOUT WARNING TREAD BLOWS OFF TIRE. ALMOST LOST CONTROL OF VEHICLE. TIRES WERE PURCHASED NEW AND MAINTAINED AND HAD PLENTLY TIRE LEFT. UNIROYAL ADVISED THEY WERE NOT RESPONSIBLE FOR TIRE THAT WAS 7 YEARS OLD.
Jun 09, 2016
TL* THE CONTACT OWNS A 2002 GMC 2500 HD PICKUP. THE VEHICLE WAS EQUIPPED WITH MICHELIN LTX/MS TIRES, TIRE SIZE 265/75/16 (N/A). WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE SOUNDED FROM THE EXTERIOR OF THE VEHICLE. THE CONTACT COASTED TO THE SHOULDER WHERE HE NOTICED THAT THE REAR DRIVER'S SIDE TIRE EXPLODED. THE DEFECTIVE TIRE WAS REPLACED WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE TWO NEW TIRES WERE MOUNTED ONTO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,828.
Aug 29, 2012
MY HERCULES TERRA TRAC A/T 245 70 16 ARE SHREDDING NEAR THE SIDEWALL. THE 17 INCH VERSION OF MY TIRES WERE RECALLED BUT THE 16 INCH WAS NEVER RECALLED. HERCULES DEALER REFUSED TO REPLACE TIRE SAYING THAT I POSSIBLY HIT A CURB. *TR
Dec 22, 2010
FIRESTONE LT245/75-R16. REAR TIRE BLEW OUT AT 70 MPH. ENTIRE TREAD FLEW OFF TIRE. MANAGED TO GET VEHICLE TO THE SHOULDER AND CHANGE THE TIRE. REAR QUARTER OF TRUCK WAS PUSHED IN BY THE TIRE. TIRE MARKS ALL OVER THE REAR QUARTER AND BUMPER. ANOTHER REAR TIRE BLEW IN JUNE OF 2002. NO WARRANTY OFFERED BY DEALER OR FIRESTONE FOR ORIGINAL TIRES. *TR
Sep 16, 2008
TIRES WARPING. MAKING TRUCK BOUNCE WHILE DRIVING. *TR
May 05, 2008
+ 12 more complaints for this component
SUSPENSION
13 complaints
BROKEN WELD HOLDING RIGHT REAR SHOCK ABSORBER TO REAR AXLE. GM IS DENYING THAT THIS WELD WAS DEFECTIVE. THIS RIGHT REAR SHOCK ABSORBER BROKE LOOSE FROM THE REAR AXLE WHILE DRIVING ON HWY 101.
Oct 06, 2017
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE FRONT HUB ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SHORTLY AFTERWARDS, THE VEHICLE WAS TAKEN IN FOR INSPECTION AND THE CONTACT WAS NOTIFIED BY THE SERVICE TECHNICIAN THAT THE DRIVER SIDE FRONT HUB ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07E106000 (WHEELS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.
Jan 15, 2016
FRONT WHEEL BEARINGS DEGRADED TO THE POINT THAT ENTIRE WHEEL WAS LOOSE FROM HUB. WHEN ON A JACK COULD MOVE THE WHEEL SEVERAL INCHES IN OR OUT OF WHEEL HOUSING WITH MINIMAL HAND PRESSURE. REPAIR AGENCY INDICATED THAT THERE WAS A DISTINCT POSSIBILITY THAT, IF UNDETECTED, THIS CONDITION COULD HAVE CREATED A SITUATION LEADING TO A SERIOUS ACCIDENT (AFFECT TO STEERING/CONTROL). THE SECOND FRONT WHEEL BEARING EXPERIENCED THE SAME DEFECT APPROXIMATELY 8 MONTHS LATER, EVEN AFTER BEING INSPECTED AT THE TIME OF THE OTHER FAILURE. *TR
Feb 21, 2008
TRUCK BEGAN TO GRIND AND POP AS I WENT AROUND CORNERS. I HAD IT CHECKED OUT AND BOTH OF THE FRONT WHEEL BEARINGS WENT BAD WITHIN FIRST 70,000 MILES. GM WOULD NOT BACK THE VEHICLE. PARTS ALONE COST OVER $400 TO FIX THE VEHICLE. *JB
Sep 24, 2007
I HAVE A 2002 GMC SIERRA 1500 EXTENDED CAB PICKUP WITH 52000 MILES ON IT. THE FRONT HUB BEARINGS ARE ALREADY REQUIRE REPLACEMENT. ON CONSULTING WITH THE LOCAL GARAGE, I DISCOVERED THIS WAS NOT AN ANOMALY, BUT , RATHER, A COMMON OCCURRENCE. MY PREVIOUS EXPERIENCE OVER THE YEARS WITH GM PRODUCTS IS THAT FRONT WHEEL BEARINGS COULD BE PACKED OR REPLACED AT REASONABLE COST, AND THE PARTS PROVIDED AUDIBLE NOTICE OF FAILURE. THE CURRENT DESIGN DOES NOT PROVIDE THIS SAFETY FEATURE. THE ENTIRE HUB MUST BE REPLACED WHEN IT FAILS. AT A COST JUST QUOTED OF JUST BELOW $450 PER WHEEL. THE UNFORTUNATE FACT IS THAT IT IS UNKNOWN HOW MANY OWNERS OF GM PRODUCTS FROM 1998 ONWARD ARE DRIVING WITH WHEEL HUBS THAT ARE SO WORN THAT A CATASTROPHIC FAILURE COULD CAUSE LOSS OF A WHEEL AT HIGHWAY SPEEDS.. UNTIL THE RESOLUTION OF THIS DESIGN SHORTFALL, HIGHWAY DRIVING IS EXTREMELY DANGEROUS. *NM
Sep 23, 2006
+ 8 more complaints for this component
AIR BAGS
11 complaints
We were in a roll over accident going under 30mph. I was a passenger in the back seat. When I woke up I saw that the driver was hanging out the door window. The air bags did not deploy. The driver who was also the owner of the truck died of multiple blunt forces. The insurance company had the truck towed to COPART in Las Vegas.
Jan 15, 2023
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING 55 MPH, THE CONTACT'S SON CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A CONCUSSION, A NECK INJURY, NOSE BRUISING, AND BACK INJURIES DUE TO THE SEAT BELT TIGHTENING. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.
Jun 27, 2016
AIR BAG SENSOR WENT OUT. 4TH ALTERNATOR WAS REPLACED ON 6 JAN 14; THREE OTHERS WERE REPLACED BETWEEN 9 MAR2012 AND 6 JAN 14. RESISTOR FOR AIR CONDITIONING REPLACED ON 9 JUL 13. FRONT HUBS FAILED TWICE REQUIRING THEIR REPLACEMENT WITHIN SIX MONTHS. FRONT BRAKE PADS REPLACED TWICE IN 16 MONTHS AND 10,718 MILES. CHECK ENGINE LIGHT HAS STAYED ON CONTINUOUSLY DURING THIS TIME, EVEN AFTER RESET ON FOUR OCCASIONS. *TR
Sep 12, 2014
WHILE DRIVING DOWN THE HIGHWAY IN THE FAR RIGHT LANE. GOING ABOUT 60 MILES A HOUR WE HIT A PATCH OF BLACK ICE. THE VEHICLE STARTED TO FISHTAIL. THE DRIVER KEPT THE VEHICLE FROM SPINNING OUT AND DOING A 360. WE CROSSED OVER 3 LANES OF TRAFFIC, WITHOUT HITTING ANOTHER VEHICLE. WHEN THE TRUCK FINALLY GRIPED ON TO THE ROAD WE HAD NO WAY OF AVOIDING THE CENTER MEDIAN, A CONCRET WALL DIVIDER. UPON IMPACT NEITHER THE DRIVERSIDE OR THE PASSENGERSIDE AIRBAGS DEPLOYED. WE HIT THE WALL AT A 70 DEGREE ANGLE SO IT WAS PRETTY MUCH HEAD ON. WHY DIDN'T THE AIRBAGS DEPLOY??????? FROM READING OTHER POSTS ON OTHER SITES IT SOUNDS LIKE THIS HAPPENS A LOT. WHY ISN'T THERE A RECALL. APPARENTLY THERE IS SOMETHING WRONG AND IT'S UNSAFE. *TR ## VIN PASSED ## GMC, SIERRA, 1500, 2002 ##
Jan 24, 2013
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 65 MPH,THE CONTACT CRASHED INTO A CONCRETE WALL HEAD FIRST. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIBS, SHOULDER AND RIGHT KNEE. THE PASSENGER SUSTAINED INJURIES TO THE RIGHT KNEE AND LACERATIONS TO THE NECK FROM THE SEAT BELT. THE CONTACT AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD THE VEHICLE INSPECTED BY AN ENGINEER. THE CONTACT STATED THE MANUFACTURER DID NOT EXPLAIN THE CAUSE OF THE AIR BAG FAILURE. THE VEHICLE WAS DESTROYED AND NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
May 24, 2012
+ 6 more complaints for this component
FUEL SYSTEM, GASOLINE
10 complaints
I HAVE 2 OF THESE VEHICLES AND KNOW A FEW FRIENDS WITH THE SAME. THE FUEL PUMP AND FUEL GAUGE IN THESE VEHICLES ARE FACTORY DEFECTIVE. THEY ARE VERY, VERY INACCURATE IN TELLING YOU HOW MUCH FUEL YOU HAVE. I HAVE RUN OUT OF FUEL MANY, MANY TIMES WITH 1/2 TANK, 3/4 TANK FULL OF FUEL. THIS IS VERY VERY DANGEROUS SINCE YOU HAVE NO WARNING AND LOSE ALL STEERING AND BRAKES WITH NO ENGINE POWER. A LOT OF MY FRIENDS HAVE HAD THE SAME PROBLEM WITH VERY SIMILAR MAKES AND MODELS. *TR
Mar 31, 2014
THE GAS GAUGE IS NOT DEPENDABLE. SOMETIMES ACCURATE, BUT MORE OFTEN, NOT ACCURATE. IT IS A CONTINUOUS PROBLEM. YOU MAY RUN OUT OF GAS AT ANY MOMENT, IN TRAFFIC, ON THE INTERSTATE AT HIGH SPEEDS, THEN YOU HAVE NO STEERING OR BRAKES, ENGINE IS DEAD. IT HAS HAPPENED MANY TIMES, ONCE WHEN IT SHOWED 3/4 TANK FULL. I HAVE A 2001 CHEVY REGULAR CAB PICKUP TRUCK THAT DOES THE SAME THING. I HAVE TALKED TO MANY OTHER OWNERS THAT HAVE THE SAME PROBLEM. IT IS DEFINITELY A FACTORY DEFECT. *TR
Nov 14, 2013
I HAVE A 2001 CHEVROLET TRUCK WITH A 4.3 LITER V6 ENGINE AND A 2002 GMC SIERRA 1500 HD WITH A 6.0 LITER V8 ENGINE AND BOTH OF THEM HAVE FUEL GAUGE PROBLEMS. THE FUEL GAUGE IS VERY ERRATIC AND HARDLY EVER ACCURATE. I WAS GOING ABOUT 70 MPH AND SHOWED 1/2 TANK OF GAS AND ALL OF A SUDDEN RAN OUT OF GAS IN THE 2002 MODEL. THE 2001 MODEL IS NEVER ACCURATE. I HAVE TO CARRY SPARE GAS WITH ME EVERYWHERE. ON THE INTERNET, THERE ARE THOUSAND AND THOUSANDS OF OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEMS IN NUMEROUS CHAT LOGS. GM SHOULD RECALL THESE VEHICLES AND DO SOMETHING ABOUT THIS MAJOR DEFECT. *TR
Jan 26, 2011
TL* THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SMOKE AND LOSE POWER ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL FILTER WAS REPLACED. THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS ADVISED THAT THERE WERE THREE DEFECTIVE FUEL INJECTORS THAT WOULD NEED REPLACING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06E043000 (FUEL SYSTEM, GASOLINE) YET THE REPAIR DID NOT REMEDY THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,828.
Jan 19, 2011
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT HIS FUEL INJECTORS HAVE FAILED. THE DEALER CONFIRMED THAT THE INJECTORS WERE BAD AND FIVE OUT OF EIGHT ARE LEAKING FUEL WHICH HAVE A HIGH RETURN FUEL RATE. THERE ARE NO RELATED RECALLS OR WARRANTIES. THE CONTACT WAS DENIED THE WARRANTY COVERAGE THAT IS 7 YEARS 200,000 MILES FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 96,386.
Jan 05, 2010
+ 5 more complaints for this component
ELECTRICAL SYSTEM
8 complaints
FOLKS; WHAT IS THE STORY WITH TIN WHISKERS FORMING IN SOLDERED ELECTRICAL COMPONENTS? DOES MY GMC HAVE LEAD FREE SOLDER ANYWHERE IN IT'S ELECTRICALLY SOLDERED COMPONENTS? I'VE HAVE MULTIPLE FAILED ELECTRICAL SYSTEMS WHICH IMPLIES MULTIPLE SHORTS. WHAT MAKES, MODELS AND YEARS ARE THIS PROBLEM KNOWN TO HAVE OCCURRED IN BESIDES THE TOYOTA CAMRY 2003? WHAT ARE YOU DOING TO FIX THIS PROBLEM? *TR
Sep 17, 2014
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Nov 29, 2012
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL COMPONENTS FAILED. THE DEALER ADVISED THE CONTACT THAT THE INSTRUMENT PANEL CLUSTER FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000. UPDATED 02/14/12*LJ UPDATED 02/17/12
Jan 17, 2012
THE GASOLINE GAUGE ON MY 2002 GMC SIERRA PICKUP DOES NOT READ CORRECTLY AFTER IT REACHES THE 1/4 LEVEL. *TR
Oct 06, 2008
THE GRAND AM SEEMS TO HAVE A PROBLEM WITH ITS ANTI THEFT DEVISE IF YOU GO TO EDMANS.COM YOU WILL SEE MANY COMPLAINTS TO THIS PROBLEM AS WELL AS MANY MORE. WE ARE ALL GETTING STRANDED AND SPENDING THOUSANDS OF DOLLARS TRYING TO FIX THIS PROBLEM. G.M. NEEDS TO LOOK INTO THIS AND DO A RECALL FOR THIS PROBLEM. *TR
Mar 19, 2008
+ 3 more complaints for this component
VISIBILITY
7 complaints
THE MIRRORS ON MY GMC 1500 Z71 TRUCK KEEP BREAKING. I'VE ONLY TAKEN IT THROUGH THE CAR WASH, WHEN THE ATTENDENT FOLDS IN THE MIRRORS ON BOTH SIDES, WHEN FINISHED I FOLD THEM BACK AND THEN THEY BREAK. IT HAS HAPPENED 2 TIMES AND THE COST IS $200 PER MIRROR. VERY UNREASONABLE FOR A MIRROR. I HAVE CALLED GM(CASE 1-328469134) AND THEY REFUSE TO DO ANTTHING FOR ME.
Jun 01, 2005
EXTERIOR DRIVER SIDE REAR VIEW MIRROR HAD TO BE REPLACED 3 TIMES BECAUSE OF SEVERE VIBRATION. THE VIBRATION WAS SO SEVERE THAT THE DRIVER WAS UNABLE TO SEE ONCOMING VEHICLES. *AK
Apr 16, 2004
GMC SIERRA. I HAVE HAD IT IN FOR THE MIRRORS VIBRATING 4 TIMES. I CAN NOT SEE 200 FEET BEHIND MY VEHICLE AT TIMES AS REQUIRED BY CALIFORNIA VC 26709. GMC HAS CALLED IT A SAFETY ISSUE AND BLAMES IT ON THE FOLLOWING IN AN EMAIL I RECEIVED 12/23/03. *JB AFTER MUCH DISCUSSION WITH TECHNICAL SOURCES, WE HAVE COME TO THE FOLLOWING CONCLUSIONS. THE VIBRATION IN YOUR MIRRORS IS A CHARACTERISTIC OF THE VEHICLE. THEREFORE, SWAPPING OUT THE MIRROR WITH ONE OF THE SAME TYPE, WHICH IS THE ONLY TYPE YOUR VEHICLE CAN ACCOMMODATE, WILL NOT SOLVE THAT PROBLEM. I THINK THERE SHOULD BE A RECALL. *JB
Mar 05, 2004
WIPER BROKE INTERNALLY (MECHANISM) 2002 GMC TRUCK WITH LESS THAN 2500 MILES. HAPPENED IN A BLINDING SNOWSTORM!!! NO SNOW ON WINDSHIELD, JUST FLUFF!!! TURNED ON WIPER WHILE DRIVING AND AFTER 4 MIN WIPER STOPPED, MADE GRINDING NOISE, IT WAS DARK, SNOWSTORM AND FAR FROM HOME AND LATE, DEALER NOWHERE. FOUND OUT FROM FIVE LOCAL DEALERS THIS IS COMMON!!!! I WAS NOT THE ONLY ONE THIS DAY.. HOW MANY MORE OUT THERE?? HOW ABOUT A RECALL?? ANSWER ME THIS?? BTW UPDATE YOUR SITE THIS HAPPENED IN 2003 NOT 2002...... TS
Jan 04, 2003
AFTER A TOTAL OF 19 VISITS TO THE GMC SERVICE DEPARTMENT WITH NO RESULTS MIRROR STILL VIBRATES ARBITRATION THROUGH THE BBB WAS ATTEMPTED ON 10-4-02. RESULTS IN FAVOR OF GMC ARBITRATOR AGREED MIRROR IS MFG DEFECT, BUT PROVIDED NO ASSISTANCE IN GETTING IT REPAIRED. OTHER 2002 LIKE VEHICLES WERE TESTED AND FOUND TO HAVE THE SAME PROBLEM. THIS DEFECT IS MAKE/MODEL WIDE! ALL I WANT IS THE MIRROR VIBRATION TO STOP. I REALLY DON'T EVEN USE THE MIRROR ANYMORE CREATING A SAFETY HAZARD. DT
Oct 30, 2002
+ 2 more complaints for this component
ENGINE
6 complaints
TL* THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS NOTICEABLE INSIDE THE CABIN. UPON INSPECTION, THE CONTACT DISCOVERED FUEL HAD LEAKED FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Apr 22, 2016
TL* THE CONTACT OWNS A 2002 GMC SIERRIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 11, 2016
THE PASSENGER SIDE REAR EXHAUST MANIFOLD BOLT BROKE OFF. THIS IS A MANUFACTURER DEFECT. THIS IS A VERY COMMON PROBLEM WITH THESE TRUCKS.
May 27, 2015
THREE BROKEN MANIFOLD BOLTS. FROM WHAT I HEAR THIS IS A COMMON OCCURRENCE. THE BROKEN ONE CLOSE TO FIREWALL, WILL HAVE TO PULL ENGINE TO FIX. THERE SHOULD BE A RECALL ON THESE MANIFOLD BOLTS. *TR
Mar 16, 2014
THE TRUCK HAS SEVERAL BROKEN EXHAUST MANIFOLD STUDS THAT ARE COMPLETELY RUSTED OUT CAUSING FAILURE OF CORRECT EMISSION CONTROLS THROUGH THE CATALYTIC CONVERTER, AND OUT OF THE HEADERS INSTEAD. THIS IS ENVIRONMENTALLY UNFRIENDLY, AND IS REALLY ANNOYING AS THE EXHAUST LEAKS FROM UNDER THE HOOD DUE TO LACK OF BOLTS ON THE EXHAUST MANIFOLD. *TR
Jun 11, 2013
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
5 complaints
NEITHER THE LEFT NOR RIGHT CARGO GATE LATCH BOLTS FAILED TO ENGAGE WHEN THE GATE WAS IN THE FULL UPRIGHT POSITION AND WHERE IT SHOULD HAVE LATCHED. THIS ALLOWED THE GATE TO FALL OPEN WHEN ACCELERATING. LUBRICATION WITH A SILICONE WAX SPRAY DID NOT SEEM TO FREE THE BOLTS. REPEATED LIFTING OF THE CENTER HANDLE ON THE GATE FOLLOWED BY QUICK RELEASE DID NOT RESULT IN THE LATCH BOLTS ENGAGING AND THE HANDLE SUBSEQUENTLY BROKE WITH MINIMAL EFFORT. ONCE THE HANDLE WAS REMOVED, CONTACT POINTS ON THE REMAINING HANDLE HARDWARE AND LATCH BOLTS THEN ALLOWED FREE MOVEMENT OF THE LATCH BOLTS. THE HANDLE HAS NOT BEEN REPLACED BUT THE LATCHES ON THE GATE ARE EASILY OPENED BY PULLING BOTH CABLES TOWARDS THE MIDDLE. CONTACT SURFACES SHOW LITTLE OR NO CORROSION OR DEBRIS. THE GATE WAS ALWAYS TESTED FOR CLOSURE AND IT IS SUSPECTED THAT THE LATCH BOLTS WERE ONLY PARTIALLY CLOSING AT THE TIME OF THE INCIDENT. THE GATE HAD BEEN FOUND OPEN AND ITEMS LOST IN THE PAST BUT IT HAD BEEN THOUGHT THE GATE HAD JUST BEEN LEFT OPEN RATHER HAVING BEEN CLOSED FOLLOWED BY FALLING OPEN AFTER LATCH FAILURE. *TR
Oct 24, 2010
WHILE TRAVELING WITH THE TAILGATE DOWN I RAN OVER A SPEED BUMP AND THE TAILGATE CAME LOOSE AND WAS HANGING BY THE SAFETY CABLES. THE RIGHT HINGE POINT WAS BENT AND COULD NOT BE STRAIGHTENED. WILL REPLACE BOTH HINGE POINTS. *TR
May 29, 2007
TAILGATE STRAPS BREAKING. POOR DESIGN AND DO NOT PERFORM AS DESIGNED.*AK
Mar 14, 2004
I HAVE REPLACED 1 CABLE ON MY 2002 GMC AT 28000 MILE AND HAVE ANTHER ONE THAT BROKE RECENTLY AT 33000 MILE BUT HAVEN'T REPLACED YET. *AK
Feb 25, 2004
CONSUMER STATES THE INSIDE HOOD LATCH LOCATION CAUSES THE HOOD TO OPEN WHILE DRIVING, MANUFACTURER WAS NOTIFIED. NLM WHEN MOVING TO THE LEFT CONSUMER'S FOOT CAN CATCH THE HOOD LATCH. *TT
Apr 18, 2002
SERVICE BRAKES, ELECTRIC
5 complaints
ABS IS ACTIVATING AT LOW SPEEDS UNDER 10MPH WHEN STOPPING WITHOUT ABS LIGHT COMING ON. *TR
Oct 01, 2010
DEPRESSED AB BRAKES TO AVOID DEER, BRAKE WENT ALL THE WAY TO FLOOR BOARD BEFORE STOPPING. BRAKE LINES CORRODED AND HAD TO BE REPLACED. *TR
Apr 10, 2010
WHEEL SPEED SENSORS CORRODED, ANTI-LOCK BRAKES MALFUNCTION AT LOW SPEED.*TR
Nov 23, 2009
MY ISSUE WITH MY 2002 GMC SIERRA 1500 REGULAR CAB LONG BED IS RELATED TO AN ABS WHEEL SENSOR RECALL. I HAD MY TRUCK SERVICED IN DEC 2005 FOR THE RECALL PROBLEM. THE NATURE OF THE PROBLEM IS CORROSION AT THE ABS WHEEL SENSOR WHICH CAUSES THE ABS BRAKING SYSTEM TO ACTIVATE AT LOW SPEEDS WHEN STOPPING WHICH IN TURN INCREASES THE STOPPING DISTANCE. THIS IS A SAFETY ISSUE THAT CANNOT BE NEGLECTED. I HAD GONE TO THE BOB ROSS BUICK/GMC DEALERSHIP IN CENTERVILLE, OH ON 4/30/2009 ' ORIGINAL DEALER WHERE I PURCHASED THE TRUCK. THEY PERFORMED AN INSPECTION FOR $64.95 PLUS TAX AND 10% SHOP SUPPLIES CHARGE. THEY TOLD ME THAT SINCE THE TRUCK WAS ALREADY SERVICED FOR THE RECALL, THAT I AM NOT COVERED TO RE-REPAIR/REWORK THE TRUCK FOR THE RECURRENCE OF THE PROBLEM. I CONTACTED GM CUSTOMER CARE AND WORKED WITH A REPRESENTATIVE NAMED AL AND THEN AFTER HE SAID HE COULDN'T DO ANYTHING FOR ME FROM GM CORPORATE I WAS CONNECTED TO GM DISTRICT SPECIALIST DONALD HOWELL (1-800-790-5700 X41958). DONALD ALSO EVENTUALLY SAID THAT GM WOULD NOT HELP WITH GETTING THE WORK PERFORMED. THE SERVICE REQUEST # FOR MY CASE IS 71-758818423. MY REQUIREMENT FOR RESOLUTION IS THAT GM REPAIRS THE ISSUE AT NO COST TO ME, MOST PREFERABLY BY REPLACING THE ABS WHEEL SENSORS WITH NEW ONES LESS LIKELY TO CORRODE. I'M SURE THAT THE NEW PRODUCT DESIGN HAS THE CORROSION ISSUE IN MIND AND HAS FOUND A WAY TO AVOID IT. AS THE REPAIR HISTORY OF MY VEHICLE SHOULD STATE, THE ABS WHEEL SENSORS WERE CLEANED AND THEN SPRAY PAINTED WITH A 'CORROSION RESISTANT PAINT' TO FIX THE ISSUE IN DEC 2005. AS AN AUTOMOTIVE ENGINEER WHO WORKED FOR GM/DELPHI FOR 14 YEARS OF MY PROFESSIONAL CAREER, I KNOW THAT WHAT WAS PERFORMED PREVIOUSLY IS NOT A PERMANENT FIX. I ALSO AM WILLING TO BET THAT I AM NOT THE ONLY CUSTOMER WITH RECURRENCE OF THIS ISSUE. HAD IT BEEN FIXED CORRECTLY THE FIRST TIME ' WITH NEW ABS SENSORS - THEN THE PROBLEM WOULD NOT HAVE RECURRED. I SHOULD ALSO BE REIMBURSED FOR THE $76.46 I HAD TO SPEND FOR DIAGNOSIS. *TR
Sep 23, 2009
GMC 2002 SIERRA ABS TRIGGERED AT LOW SPEED. UNABLE TO STOP WITHIN REASONABLE DISTANCE. HAPPENING 90% OF THE TIME NO LONGER ABLE TO SAFELY DRIVE THIS VEHICLE. NO CORRECTIVE ACTION TAKEN YET. *TR
Mar 22, 2009
SERVICE BRAKES, AIR
5 complaints
SPEED SENSORS IN THE FRONT WHEEL OF MY 2002 GMC 2WD TRUCK HAVE FAILED EVERY DECEMBER FOR THE LAST 4 YEARS THE FIRST TIME I PAID TO HAVE IT FIXED THE SECOND TIME IT WAS FIXED ON A RECALL THE THIRD AND FORTH TIME IT WAS FIXED BY MY EXTENDED WARRANTY COMPANY. I CALLED CUSTOMER SERVICE AT GMC AND TALKED TO A STEVIE SNAY ON TWO OCCASIONS. FIRST SHE TOLD ME SHE WOULD DO SOME CHECKING AND GET BACK TO ME. WHEN SHE CALLED ME BACK SHE TOLD ME THAT GM WOULD NOT COVER ANY OF MY EXPENSES. THEN SHE SUGGESTED THAT I PURCHASE A NEW WARRANTY. I FEEL THAT I HAVE BEEN MORE THAN PATIENT WITH THEM ON THIS MATTER AND FEEL THAT SINCE THIS IS A FACTORY DEFECT ON AN MVSS PART THAT THEY SHOULD COVER MY COSTS. *TR
Dec 27, 2007
BRAKE ABS SYSTEM IS ACTIVATING AT LOW SPEEDS. OFTEN WHEN I COME TO A STOP FROM 5-20MPH THE ABS SYSTEM ACTIVATES FOR NO REASON ON DRY, CLEAN ROADS. SEVERAL TIMES I'VE NARROWLY EXSCAPED AN ACCIDENT. THE TRUCK DOESN'T WANT TO STOP AT ALL WHEN THE ABS ACTIVATES.
Aug 24, 2005
WHEN YOU ARE GOING 3 TO 6 MILES PER HOUR GOING SLOW OR COMING TO A STOP THE ABS SYSTEM FAILS CAUSING THE BRAKES NOT TO WORK, YOU HAVE TO PUSH REALLY HARD ON THE PEDAL JUST TO GET IT TO SLOW DOWN. I,VE TALKED TO OTHER PEOPLE WHO HAVE GMC AND CHEVY PICK-UPS AND THEY HAVE HAD THE SAME PROBLEM.THIS IS SOMETHING THE SHOULD BE REPAIRED BY GM BEFORE SOMEONE IS KILLED.I ALSO FOUND OUT TODAY THAT CANADA HAS ISSUSSED A RECALL FOR THIS PROBLEM. DOES IT TAKE SOMEONE TO GET KILLED OR INJURED BE THE NHTSA DOES SOMETHING?
Aug 22, 2005
POSSIBLE BRAKE SPEED SENSOR FAILURE 2002 GMC SIERA DENALI PICKUP
May 16, 2005
ANTI LOCK BRAKES KICK IN AND VEHICLE DOESN'T STOP!
May 11, 2005
VEHICLE SPEED CONTROL
5 complaints
DT*: THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SPEEDS UP ON ITS OWN. THIS HAS OCCURRED SEVERAL TIMES MAINLY WHILE DRIVING THROUGH PARKING LOTS. THE CONSUMER TOOK THE VEHICLE IN TO BE EVALUATED AND IT WAS DETERMINED THE COMPUTER MAY NEED TO BE REPROGRAMMED. *JB
Jan 20, 2006
WHILE DRIVING WITH THE CRUISE CONTROL SET TO 70 MPH THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONSUMER STATED SHE DISENGAGED THE CRUISE CONTROL, HOWEVER THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS THROWN INTO NEUTRAL IN ORDER TO SLOW IT DOWN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *AK
Jan 19, 2005
I STARTED THE VEHICLE AFTER VEHICLE WAS SITTING FOR ABOUT 4 HOURS. WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE STARTED ACCELERATING, EVEN THOUGH I HAD NOT YET PRESSED THE ACCELERATOR. EVEN WITH MY FOOT PRESSING THE BRAKE PEDAL AS HARD AS I COULD, THE VEHICLE STOPPED BRIEFLY, BUT THEN THE REAR TIRES BRIEFLY SPUN AND THE VEHICLE STARTED MOVING IN REVERSE AGAIN, DRAGGING THE LOCKED FRONT TIRES. AFTER 25 FEET, VEHICLE HIT PARKED VEHICLE ON OTHER SIDE OF STREET. VEHICLE STOPPED, BUT REAR WHEELS CONTINUED TO SPIN UNTIL I PUT THE VEHICLE IN PARK . IT SEEMED LIKE THROTTLE WAS STUCK OPEN, EVEN THOUGH I HAD NOT ONCE HIT THE ACCELERATOR.*AK
Dec 16, 2003
WHEN THE BRAKE WAS APPLIED THE CONSUMERS FOOT ALSO PRESSED THE GAS PEDAL. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM
Apr 21, 2003
ROUGH IDLE, VEHICLE RUNS POORLY. CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.
Sep 09, 2002
UNKNOWN OR OTHER
4 complaints
ON TWO SEPARATE OCCASIONS OVER THE PAST FEW YEARS, THIS TRUCK HAS HAD FRAME DAMAGE CAUSED BY RUST / CORROSION TO THE EXTENT THAT IT EITHER WOULD NOT PASS INSPECTION OR IT COMPROMISED THE OPERATION OF THE VEHICLE. MORE SPECIFICALLY, THE FRAME CROSS-MEMBERS HAVE HAD HOLES ROTTED THROUGH THEM AND THE SHOCK MOUNTS HAVE ROTTED FROM THE FRAME. PRESENTLY, THE TWO CROSS-MEMBERS THAT GO OVER THE FUEL TANK HAVE LARGE RUST HOLES OVER THE FUEL TANK. ALSO, THE REAR CROSSMEMBER HAS ROTTED AREAS ON THE TOP LEFT SIDE.
Oct 20, 2015
THE PAINT JOB IS PEELING AND THE CLEARCOAT IS BUBBLING CAUSING THE TRUCK TO LOOK HORRIBLE. IT IS A GREAT TRUCK WITH EXCEPTION TO THIS.
Oct 19, 2015
THE SPARE TIRE HOIST FAILED CAUSING MY SPARE TIRE TO FALL OFF. LUCKILY THIS HAPPENED IN MY DRIVEWAY. IF THIS HAD HAPPENED ON THE ROAD IT COULD HAVE CAUSED A FATALITY TO ANYONE BEHIND ME. THE CABLE APPEARS TO BE THE SAME MATERIAL THAT THE TAILGATE CABLES WERE MADE OF. THE CABLES WERE ALREADY RECALLED BY GM. *TR
Aug 11, 2008
THE RUBBER GRAM WAS MISSING.*JB
Feb 27, 2003
TRAILER HITCHES
4 complaints
HEARD NOISE WHEN TOWING TRAILER AND I STOP. A BRIEF INSPECTION OF THE RECEIVER HITCH INSTALLED ON VEHICLE SHOWED BROKEN WELDS AND TEARING METAL DUE TO THE BROKEN WELDS. I CALLED GMC TO REPORT SAFETY ISSUE AND HAVE REPAIRED. THEY DIDN'T HAVE ANY HITCHES IN STOCK AND SAID THEY WOULD NOT PAY FOR THE REPAIR. I TOLD THEM THE SERIOUSNESS OF THIS PROBLEM WITH NO RESPONSE. THIS IS A MANUFACTURE DEFECT NOT A WEAR OR ABUSE ISSUE AND COULD POTENTIALLY CAUSE A VERY SERIOUS INCIDENT INCLUDING A FATALITY. I HAVE THE CASE # THAT I WAS GIVEN BY THE CUSTOMER SERVICE REP. I WILL REPLACE THE HITCH THIS WEEK AND SAVE THE OLD PART. *TR
Jan 15, 2009
WITHIN 60 DAYS OF PURCHASE (01/19/2002 I REPORTED TO THE SELLING DEALER (DENNIS DILLON GMC, BOISE, ID) THAT THE HITCH BOX WAS EXTREMELY LOOSE ALLOWING THE TOWING HITCH TO MOVE BOTH VERTICALLY AND HORIZONTALLY WHEN INSTALLED ON THE TRUCK. HAVING OVER 12 YEARS EXPERIENCE IN THE RV INDUSTRY I KNEW IT TO BE WORRY SOME. I PRESSED THE POINT SUCH THAT A REGIONAL REP LOOKED AT IT. THE EVENTUAL RESPONSE WAS THAT THE HITCH WAS BUILT TO SPECIFICATION AND THEY FELT NOTHING WAS WRONG. ANNUAL INSPECTION OF RECEIVER HITCH (TRAILER HITCH) IN EARLY 2006 SHOWED A MARKED TWIST OF THE RECEIVER BOX THAT THE TRAILER HITCH SHANK RIDES IN. CLOSER INSPECTION OF THE HITCH BOX SHOWED A SEPARATION AT THE FORWARD END OF THE HITCH BOX AND A PRONOUNCED DISTORTION OF THE WEEP HOLES IN THE TORQUE TUBE (CROSS MEMBER). I PHOTOGRAPHED THE OLD HITCH AND REPLACED IT WITH A NEW EAZ LIFT HITCH ON 4/14/2006. *JB
Aug 16, 2007
I WAS TOWING MY 33 FT 2000 THOR TRAVEL TRAILER, USING MY 2002 GMC SIERRA 2500 HD CREW CAB DIESEL TRUCK. AS I PULLED INTO MY STORAGE LOT THE TRAILER HITCH RECEIVER THAT WAS SUPPOSED TO BE WELDED TO A FACTORY INSTALLED LOAD LEVELER TRAILER HITCH COMPLETELY BROKE OFF. THE SAFETY CHAINS AND THE SAFETY BRAKE PULL WIRE WERE ALL ATTACHED TO THE HITCH RECEIVER. SUBSEQUENTLY THE TRAILER SEPARATED FROM THE TRUCK WITH NO SAFETY EQUIPMENT ATTACHED. THE TRAILER CRASHED TO THE GROUND DAMAGING THE FRONT TOWING PART OF THE TRAILER, SLIDE OUT HYDRAULICS AND AIR CONDITIONER SO FAR. I TOOK THE GMC TRUCK AND THE BROKEN HITCH TO RYDEL GMC IN VAN NUYS, CALIFORNIA. THEY SAID THAT IT LOOKED LIKE THE WELD HAD NEVER TAKEN BECAUSE THERE WAS PAINT BETWEEN THE WELD AND THE TRUCK BODY. RYDEL SAID THAT THEY WOULD HAVE TO CONTACT THE FACTORY REP TO GET AN OK TO FIX THE HITCH. THE FACTORY REP TOLD THEM THAT MY ''GOOD WILL TIME'' WAS USED, WHATEVER THAT MEANS, AND THAT I HAD TOO MANY MILES ON THE TRUCK (67,000), AS IF MILEAGE HAD SOMETHING TO DO WITH IT. I ASKED IF THEIR TOWING HITCHES HAD A LIMITED MILEAGE WARRANTY, I GOT NO ANSWER. I TOOK THE PART OF THE HITCH THAT BROKE OFF AND THE TRUCK TO A CERTIFIED WELD SHOP FOR A SECOND OPINION ON THE QUALITY OF THE WELD. I WAS TOLD THAT MOST OF THE WELD HAD NEVER ADHERED TO THE METAL AND THE PART OF THE WELD THAT BROKE NEVER BONDED TO THE STEEL. THE CERTIFIED HITCH WELD SHOP SAID IT WILL COST $550.00 TO REMOVE THE OLD HITCH AND INSTALL A NEW ONE. I FEEL THAT THE DEFECTIVE WELD ON THE HITCH COULD CAUSE A SERIOUS ROAD HAZARD AND POTENTIAL LOSS OF LIFE. I JUST PRAY THAT THE THOUSANDS OF TRAILERS THAT BREAK OFF THEIR TOWING VEHICLES ARE NOT THE RESULT OF DEFECTIVE WELDS. *JB
Aug 12, 2006
CONSUMER NOTICED THAT THE HITCH WAS DRAMATICALLY BENT UPWARDS AND IMMEDIATELY UNHITCHED THE TRAILER. A VISUAL INSPECTION REVEALED THAT THE CENTER ROUND TUBE SECTION OF THE HITCH WAS TWISTING AND THE RECEIVER WAS DEFINITLY POINTED UP. CONSUMER HAD TO PURCHASE AN AFTER MARKET HITCH TO MAKE IT TO THE DESTINATION. CONSUMER IS ATTEMPTING TO GET REIMBURSED FOR THE REPLACEMENT HITCH. *JG
Nov 12, 2002
STEERING,SERVICE BRAKES, HYDRAULIC
4 complaints
STARTED MY VEHICLE SO COULD MOVE IT IN FRONT OF MY GARAGE. WHEN I TRIED TO TURN THE STEERING WHEEL WOULDN'T MOVE AND I HAD VERY LIMITED BRAKING POWER. IT TOOK AN EXCEPTIONAL AMOUNT OF PRESSURE ON THE BRAKE PEDAL JUST TO STOP THE VEHICLE AT A VERY LOW SPEED. THANKFULLY NO ONE WAS HURT AND NO PROPERTY DAMAGE OCCURRED. *TR
Jun 07, 2008
DT: 2002 GMC SIERRA. THE CONSUMER STATES THE STEERING SHAFT BOUNCED UP AND DOWN, IT WAS NOT CORRECTLY PUT IN. THIS CAUSED THE FRONT END BOUNCE FROM THE STEERING BOX TO THE STEERING WHEEL. THIS PROBLEM HAS BEEN CORRECTED, BUT THE DEALERSHIP STATED THEY WERE HAVING A LOT OF THESE PROBLEMS. THIS HAS BEEN HAPPENING SINCE THE PURCHASE OF THE VEHICLE. THE CONSUMER THOUGHT THE VEHICLE WAS OUT OF ALIGNMENT. ALSO, THE ROTORS A HAD TO BE REPLACED BECAUSE OF THE SHAFT BOUNCING UP AND DOWN. THE RIGHT TIE ROD WAS ALSO REPLACED. THE PROBLEM WAS CONSTANT WITH THE VEHICLE.*AK
Sep 20, 2005
WHILE MY 17 YEAR OLD SON WAS DRIVING, THE TRUCK SUDDENLY LOST ALL POWER STEERING AND BRAKE CAPABILITY. MY SON WAS TRAVELING WITH HIS YOUNGER BROTHER AND A FRIEND IN THE VEHICLE. *AK
Apr 05, 2005
WHILE PULLING VEHICLE INTO THE GARAGE THE STEERING AND BRAKES FAILED . AS A RESULT, VEHICLE COLLIDED INTO THE SIDE OF THE GARAGE.*AK
Feb 04, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
4 complaints
DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE IN GEAR ON FOUR OCCASIONS. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO RESOLVE THE ISSUE. THE CONTACT EXPRESSED CONCERN THAT THIS WAS A DEFECT.*AK THE CRANKSHAFT POSITION SENSOR WAS REPLACED. UPDATED 12/15/06. *JB
Nov 21, 2006
THE ENGINE IS NO GOOD, THEY SAY THAT THE KNOCKING AT TICKING IS OK, GM HAS PUT OUT A NOTICE INDICATING THAT THIS IS WITHIN ACCEPTABLE LIMITS. IF YOU HEARD MY TRUCK RUN YOU WOULD THINK IT WAS ABOUT TO FAIL!
Jan 15, 2004
INTERMITTENT SURGES, LOSS OF POWER WHILE IN MOTION, TRANSMISSION, LACK OF ACCELERATION. *MR AT PURCHASE, THE CHECK ENGINE LIGHT CAME ON THREE TIMES BEFORE LEAVING THE DEALERSHIP LOT. DEALER ADVISED THAT THE DEALER INSTALLED REMOTE STARTER OR ALARM SYSTEM WAS INTERFERING WITH FAULT SENSOR AND WAS NOT A PROBLEM. HOWEVER THE LOST POWER WHILE DRIVING, INTERMITTENT SURGES AND STALL OUTS AT FREEWAY SPEED/85 MPH STILL EXISTED. ON ONE OCCASION CONSUMER WAS ALMOST IN AN ACCIDENT WHEN THE TRANSMISSION CLANGED BETWEEN GEARS AND THERE WAS POOR ACCELERATION. CONSUMER HAD TO SHIFT INTO 4 WHEEL DRIVE OR MANUALLY DOWNSHIFT, OR TURN THE ENGINE OFF THEN ON AGAIN. DEALER REPLACED PCM MODULE, FUEL PRESSURE REGULATOR AND GASKETS, FUEL PUMP ASSEMBLY. HOWEVER PROBLEM STILL EXIST. DEALERSHIP AGREED TO HOLD THE VEHICLE FOR FURTHER INVESTIGATION. FURTHER INVESTIGATION REVEALED THAT THE WIRES FROM THE DEALER INSTALLED ACCESSORIES SUCH AS THE ALARM SYSTEM AND REMOTE STARTER OR ANTI-THIEF SYSTEM, AND FACTORY WIRE FROM PCM/VCM TO THE TRANSMISSION BE REPLACED. DEALER REPLACED ALL IGNITION WIRING, WIRING FROM THE PCM/VCM TO THE TRANSMISSION AND REPLACED THE CONTROL VALVE BODY THAT REGULATES THE CRUISE CONTROL. CONSUMER HAS BEEN WITHOUT VEHICLE FOR MORE THAN 21 DAYS AND WILL SEEK A REPLACEMENT VEHICLE IF WIRING REPAIRS DOES NOT REMEDY THE PROBLEM(S). *TT *NLM
Mar 17, 2003
VEHICLE STALLS ON TAKE OFF, DEALER CANNOT REMEDY PROBLEM. *AK CONSUMER STATES THE PROBLEM OF THE VEHICLE STALLING WAS SOLVED BY USING HIGH OCTANE GASOLINE. THE CLUTCH DOES NOT ENGAGE PROPERLY, ALSO SOMETIMES SOUNDS SO LOOSE. *YH
Mar 13, 2002
SEATS
3 complaints
VEHICLE WAS PARKED IN GARAGE. METAL SUPPORT BAR IN THE BACK UPPER PORTION OF DRIVER SEAT BROKE. SEAT WAS BEING USED AS ORDINARY AND SNAPPED WHEN I WENT TO RETRIEVE ITEM FROM BACK SEAT BY REACH OVER CENTER CONSOLE AND TO BACK SEAT TO GRAB PURSE. I WEIGHT 135 POUNDS AND AM SMALL PERSON. NO EXTRAORDINARY PRESSURE OR WEIGHT SHIFT. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM PEOPLE SEEKING SOLUTIONS ON HOW TO REPAIR THIS EXTREMELY COMMON ISSUE AS TO LEAD ME TO BELIEVE THESE SEATS ARE DEFECTIVE AND DANGEROUS .REFUSE TO DRIVE TRUCK AS NOT CERTAIN THAT SAFETY BELT WILL BE OF ANY USE IN AN ACCIDENT AS SEAT FLOPS AROUND NOW AND HAS AWKWARD TILT BACK TO ONE SIDE ON THE CONSOLE SIDE AND LAYS BACK TO FAR TO CLEARLY SEE OVER DASH EVEN WHEN FULLY POSTURING ERECT.
Mar 06, 2020
WHILE DRIVING FRONT SEAT WILL AUTOMATICALLY MOVE FORWARD, PINNING THE DRIVER AGAINST THE STEERING WHEEL. CONSUMER CONTACTED THE DEALER. HOWEVER, PROBLEM RECURRED. *AK.. THE OWNERS MANUAL TELLS HOW TO ACTIVATE THE MEMORY SETTING FOR FRONT SEATS., BUT IT DOESN'T TELL HOW TO DEACTIVATE IT. *AK
Feb 14, 2005
WHEN COMING TO A STOP DRIVER'S SIDE SEAT MOVED FORWARD. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SEAT BRACKET. CONSUMER STATED THAT THIS WAS THE SECOND TIME THAT THIS INCIDENT OCCURRED.*AK
Dec 15, 2004
AIR BAGS,SEAT BELTS
3 complaints
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
Feb 28, 2019
THIS VEHICLE WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT HITTING A GAURDRAIL AND CONCRETE DIVIDER. THE 2002 GMC SIERRA1 1500 EXT. CAB TRUCK HAS BEEN TOTALED BY THE INSURANCE COMPANY. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END, HOOD, SIDE PANEL, BED, AND BUMPER, DRIVER SIDE TIRE, ETC. THE AIR BAG FAILED TO DEPLOY. IT ALSO APPEARED THE SEAT BELT JAMMED UPON IMPACT AS OPPOSED TO LOCKING AS IT IS SUPPOSED TO. EVEN THOUGH THE INJURIES WERE NOT SEVERE, SHE HIT HER HEAD ON THE STEERING WHEEL, AND HAD SUSTAINED PROBLEMS FROM THE EXCESSIVE IMPACT AMONG OTHER THINGS. SOMEONE SHOULD CHECK INTO WHY THE AIR BAG DID NOT DEPLOY AS WELL AS THE SEAT BELT.*AK
May 10, 2007
WHILE DRIVING 30 MPH, THE CONSUMER COLLIDED WITH THE VEHICLE IN FRONT OF HIS. UPON IMPACT BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SEAT BELT FAILED TO RETRACT. THIS CAUSED THE DRIVER TO SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB. *AK
Oct 21, 2004
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
3 complaints
DRIVING INTO DRIVEWAY APPLIED BRAKES , PEDAL WENT RIGHT TO THE FLOOR NO WARNING LIGHT OR ANY INDICATION OF A PROBLEM GOT OUT OF TRUCK AND FOUND FLUID DRIPPING OFF FRAME BY FUEL TANK. RUPTURED LINE ABOVE TANK ON FRAME, OTHER BRAKE LINES ALSO LOOK CORRODED. AFTER SOME RESEARCH I FOUND THIS TO BE A COMMON PROBLEM ON GM TRUCKS . OWNERS NEED TO BE MADE AWARE OF THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY HURT. I BELIEVE GM SHOULD BE FORCED TO REPAIR THE DEFECTIVE LINES. *TR
Feb 28, 2015
DEAR SIR OR MA'AM, I HAVE A 2002 GMC SIERRA TRUCK THAT I BOUGHT NEW IN 2002. THE BRAKES RECENTLY FAILED COMPLETELY WHILE MY WIFE WAS DRIVING ON OR ABOUT SEPTEMBER 26, 2014. THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT SIGNIFICANT BRAKING ACTION. FORTUNATELY SHE WAS ABLE TO STOP SAFELY AND WAS NOT INVOLVED IN AN ACCIDENT. UPON EXAMINATION, THE BRAKE LINE TO THE LEFT REAR WHEEL WAS COMPLETELY RUSTED THROUGH. I EXAMINED THE REST OF THE LINES AND NOTICED THAT THE BRAKE LINES, THE TRANSMISSION COOLER LINE AND THE FUEL LINE ALL SHOW SIGNS OF MAJOR CORROSION, ESPECIALLY ALONG THE FRAME. I HAVE LESS THAN 43,000 MILES ON THIS TRUCK AND IT WAS GARAGE-KEPT THE FIRST NINE YEARS I OWNED IT. I LIVE IN KY WHERE THE ROADS ARE ONLY SALTED A FEW TIMES A YEAR. THE REST OF THE VEHICLE IS RELATIVELY RUST FREE. THE TRUCK IS UNSAFE TO DRIVE NOW. EVEN IF I PATCH THE LEAK, THE REST OF THE LINES COULD FAIL AT ANY TIME. I COULD SUFFER CATASTROPHIC BRAKE FAILURE WHILE TOWING MY BOAT OR HORSE TRAILER OR SIMPLY GOING DOWN A HILL. FURTHERMORE, THE FUEL LINES ARE UNDER CONSIDERABLE PRESSURE AND IF THEY RUPTURE, THERE COULD BE A VERY DANGEROUS FIRE HAZARD. IF THE TRANSMISSION COOLER LINES RUPTURE, I COULD HAVE A COMPLETE TRANSMISSION FAILURE. I HAVE READ THAT THIS IS A KNOWN ISSUE WITH CHEVROLET AND GMC TRUCKS FOR YEARS 1999 TO 2003 AND THAT THE NTHSA HAS LOOKED INTO THIS IN THE PAST. IF OTHER TRUCKS ARE IN THE SAME CONDITION AS MINE (AND I BELIEVE THERE ARE), THERE IS A MAJOR SAFETY PROBLEM ON THE ROADS RIGHT NOW. YET, TO DATE NO RECALL HAS BEEN ISSUED. I THINK THIS IS COURTING DISASTER. IT IS MY OPINION THAT LINES MADE WITH INFERIOR STEEL WERE USED IN THE CONSTRUCTION OF THIS VEHICLE, YET GM REFUSES TO ACKNOWLEDGE THE FACT. I URGE YOU TO LOOK FURTHER INTO THIS MATTER. THIS IS NTHSA CASE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 15, 2014
WHILE TRAVELING AT APPROX. 20-25MPH, PULLING AWAY FROM MY HOME, A SMALL ANIMAL RAN ACROSS IN FRONT OF ME. I HIT THE BRAKES, HARD, AND AFTER A MOMENTARY FEELING OF BRAKE PRESSURE, THE PEDAL WENT STRAIGHT TO THE FLOOR WITH NO BRAKES WHATSOEVER. I BACKED UP INTO MY DRIVEWAY, JACKED UP THE TRUCK AND PLACED IT ON JACK STANDS. THE UNDERSIDE OF THE TRUCK WAS WET AND DRIPPING BRAKE FLUID AROUND THE ABS UNIT BENEATH THE CAB. MY WIFE APPLIED THE BRAKE WHILE I EXAMINED THE UNDERSIDE. AN APPROX. 1/8IN HOLE WAS FOUND IN THE INCREDIBLY RUSTY AND WEAK STEEL LINE RUNNING FROM THE ABS TO THE LEFT FRONT WHERE IT JOINS THE RUBBER LINE TO THE L/F CALIPER. FURTHER EXAMINATION REVEALS ALL STEEL BRAKE LINES ARE INCREDIBLY RUSTY, STRUCTURALLY WEAK AND IN DANGER OF FAILURE. THIS COULD LEAD TO A VERY SERIOUS, CATASTROPHIC CRASH WITH THE POTENTIAL OF FATALITIES. FURTHER, ALL OF THE STEEL PARTS OF THE FUEL LINES ARE ALSO VERY, VERY RUSTY AND WEAK AND WITH THE HIGH INTERNAL PRESSURES AND HIGHLY FLAMMABLE AND EXPLOSIVE GASOLINE INSIDE ARE ANOTHER SERIOUS HAZARD. I AM A LICENSED MASTER AUTO/TRUCK AND MOTORCYCLE MECHANIC. IN NEARLY 50 YEARS OF DRIVING I HAVE NEVER SEEN A BRAKE LINE FAILURE FROM SUCH MASSIVE RUST ON A VEHICLE WITH SUCH LOW MILEAGE. THIS VEHICLE HAS ONLY 68,830 MILES ON IT. IT IS UNSAFE TO DRIVE. MANY, MANY OTHER OWNERS OF SIMILAR GMC AND CHEVROLET TRUCKS HAVE REPORTED SIMILAR BRAKE LINE RUST AND FAILURE. REPAIR/REPLACEMENT COST ESTIMATES CAN BE AS HIGH AS $1200 TO NEARLY $2000. BRAKE LINE FAILURE CAN KILL. IF EVER THERE WAS JUSTIFICATION FOR A SAFETY RELATED RECALL, THIS IS CERTAINLY IT. *TR
Jul 09, 2013
SUSPENSION,SERVICE BRAKES, HYDRAULIC
3 complaints
WHILE DRIVING HOME, SOMEONE PULLED OUT IN FRONT OF ME. I APPLIED THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR. I MANAGED TO AVOID A COLLISION AND MADE IT HOME AS THIS HAPPENED LUCKILY AROUND THE CORNER FROM MY HOUSE. I LOOKED FOR THE PROBLEM, IT DIDN'T TAKE LONG AS UNDER THE HOOD THE FRAME WAS COVERED WITH BRAKE FLUID. I WAS AMAZED TO FIND THAT ONE OF THE METAL BRAKE LINE HAD RUSTED THROUGH AND THE OTHERS DON'T LOOK TO BE IN VERY GOOD CONDITION. NEEDLESS TO SAY I WILL BE REPLACING ALL THE BRAKE LINES WITH STAINLESS STEEL LINES (A COST OF $350.00). I CAN'T IMAGINE WHY STAINLESS STEEL LINES ARE NOT ORIGINAL EQUIPMENT. RUST SEEMS TO BE A PROBLEM WITH THIS VEHICLE NOT ONLY THE BRAKE LINES BUT ALSO PARTS OF THE SUSPENSION.
Nov 02, 2012
ON 01 NOV, I WAS PULLING INTO A PARKING SPOT WHEN MY BRAKES TOTALLY FAILED CAUSING ME TO CRASH INTO A PARKED CAR. I WAS ENTERING THE PARKING SPOT BELOW 5 MPH WHEN THE BRAKES FAILED. I DROPPED MY TRUCK OFF AT A REPAIR CENTER ON 03 NOV AND THEY INFORMED ME THAT BOTH THE LEFT FRONT HUB BEARING WAS SHOT AND THE ANTI-LOCK BRAKES SENSOR WAS SHOT. BOTH ITEMS WERE REPLACED.*JB
Nov 04, 2005
DT: THE CONTACT STATES THE ABS SYSTEM IS BAD. IT ALMOST CAUSED AN ACCIDENT ON 8-20-05 BECAUSE BRAKES WENT TO THE FLOOR. THERE WAS NO BRAKING POWER. HAD TO SHIFT THE CAR INTO PARK TO GET THE VEHICLE TO STOP. THE CONTACT WAS GOING VERY SLOWLY WHEN THIS HAPPENED. THIS WAS THE FIRST INCIDENT OF THIS KIND. THE DEALER REPAIRED THE VEHICLE. THEY REPLACED THE WHEEL BEARINGS, THE HUB, THE ROTORS, AND A CABLE THAT WAS ATTACHED TO THE WHEEL BEARING ON 8-22-05. IT SEEMS TO BE FIXED AS OF NOW. *AK *JB
Sep 29, 2005
SERVICE BRAKES, HYDRAULIC,STRUCTURE
3 complaints
BOTH THE DRIVER SIDE AND REAR BRAKE LINES, BECAUSE OF RUST, BURST AT THE SAME TIME. IT WAS LUCKY THE CAR WAS NOT ON THE ROAD.I HAVE REPLACED ALL THE LINES AND HAD TO REPLACE THE FRONT CALIPERS BECAUSE THE BLEEDING NIPPLED WERE COMPLETELY GONE DUE TO RUST. THE REAR CALIPERS WERE IN GOOD SHAPE.OVER THE COURSE OF OWNERSHIP, I HAVE HAD TO FORCEFULLY REMOVE THE TIRES FROM THE HUB BECAUSE THEY WERE RUSTED TO THE HUB. AGAIN I WAS LUCKY THAT I DID THIS WORK AT HOME AND WOULD HAVE BEEN IN SERIOUS TROUBLE HAD I BEEN FORCED TO CHANGE TIRES DUE TO A FLAT. IT ALSO APPEARS THE TRUCK FRAME IS SHOWING ADVANCE RUSTING FOR ITS AGE AND MILEAGE. *TR
Dec 11, 2011
BACKING UP TO MY TRAILER WHEN MY BRAKE LINES BLEW OUT ON MY 2002 GMC SIERRA 2500 HD. ALSO UNDERNEATH OF TRUCK IS SOO RUSTED AND BOTTOM OF DOORS ARE ALSO RUSTING THROUGH. *TR
Sep 11, 2010
BRAKE LINES ON 2002 GMC 2500 RUSTED NEEDED REPLACEMENT. *TR
Apr 10, 2010
SERVICE BRAKES, HYDRAULIC,WHEELS
3 complaints
2002 GMC SIERRA, CONCERNING ABS. AT LOW SPEEDS ( LESS THAN 5MPH) BRAKES RELEASE, WILL NOT HOLD..RECALL IN 2005, WAS FINE ,LASTED 2 YEARS, THEN SAME THING, VIRTUALLY NO BRAKING AT LOW SPEEDS, DEALER SAID IT COULD BE $400 OR $500 TO FIX, I DON'T THINK SO. I ASKED HIM TO PULL THE FUSE, REFUSED, FOUND LOCATION OF FUSE AND YANKED IT AND THE TRUCKS BRAKES WORK FINE. THIS IS A DANGEROUS SITUATION AND SHOULD BE FIXED PERMANENTLY BY GMC. *TR
Jan 23, 2010
DT: CONTACT STATED THERE WAS RECALL 05V379000 CONCERNING THE ABS SYSTEM. A LOCAL SERVICE DEALER PERFORMED THE RECALL REPAIRS. AFTER THE REPAIRS WERE DONE THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE WOULD NOT STOP. UPON INSPECTION, THE DEALER STATED THE FRONT LEFT HUB NEEDED TO BE REPLACED. THE DEALER REPLACED THE HUB, AND THIS CORRECTED THE PROBLEM. HE HAD TO COVER THE COST OF THE REPAIRS.*AK UPDATED 11/29/05. *JB
Nov 02, 2005
WHILE HAVING THE TIRES ROTATED A TECHNICIAN NOTICED A GROOVE CUT FROM A ROCK BETWEEN THE BRAKE CALIPER AND THE RIM. *AK
Nov 19, 2003
STEERING,SUSPENSION
3 complaints
THERE IS RATTLE/VIBRATION IN MY TRUCK'S STEERING COLUMN. ANY TIME I GO OVER AN UNEVEN SURFACE I HEAR AN ANNOYING RATTLE COMING FROM UNDER THE HOOD IN FRONT THE STEERING WHEEL, AND I FEEL A CONSISTENT VIBRATION IN THE STEERING WHEEL. THIS RATTLE STARTED WITH ABOUT 35,000 MILES ON THE VEHICLE, JUST IN TIME FOR THE WARRANTY TO EXPIRE. MY TRUCK NOW HAS 60,000 MILES ON IT WITH THE SAME ANNOYING PROBLEM. MY DEALER KEEPS TELLING ME THERE IS PROBABLY GOING TO BE A RECALL ON IT, SO I DON'T WANT TO PAY TO REPAIR IT (WHATEVER MAY BE WRONG WITH IT). *NM
Feb 15, 2006
FRONT SUSPENSION/ STEERING 'RATTLES' EXCESSIVELY WHEN IN A TURN AND ROAD ROUGH TO THE POINT I MUST ACCOMMODATE IT IN HOW I DRIVEN TURNS. THE RATTLE ALMOST GOES AWAY AFTER THE FRONT SUSPENSION IS LUBED BUT IS BACK IN ABOUT 500 MILES OF DRIVING. *JB
Feb 07, 2005
VEHICLE PULLS TO THE LEFT ALL THE TIMES. HAVE HAD IT SERVICED 8 TIMES AT PURCHASING DEALER, THEY SAY THEY CAN'T FIX IT. THE STEERING WHEEL IS ALSO OFF AT 1:00 POSITION. *JB
May 09, 2003
WHEELS
2 complaints
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE REAR WHEELS WERE JAMMED IN A POSITION THAT CAUSED THE VEHICLE TO DRIVE ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Oct 20, 2015
CAST IRON WHEEL MOUNT FAILED. *MR *SCC *NLM
Apr 10, 2003
FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING DOWN A VERY BUSY STREET, THE ENGINE DIED. I LOST ALL MY POWER STEERING AND BRAKE. I WAS VERY LUCKY THAT I WAS NOT ON A VERY BUSY HIGHWAY. I HAD IT TOWED TO HEDRICK'S CHEVROLET IN CLOVIS CA. IT TOOK 2 DAYS FOR THEM TO CHECK IT OUT. THEY SAID WHEN THEY WENT TO BRING IT IN TO THE SHOP IT STARTED UP AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I PICKED THE TRUCK UP AND THE NEXT DAY IT DID THE SAME THING AGAIN. I CALLED THE DEALER AND THEY TOLD ME TO PRESS THE PUMP ON THE TOP OF THE FILTER HOUSING UNTIL I COULD NO LONGER PRESS IT. I DID THAT AND IT STARTED UP. BE CAME VERY OBVIOUS THAT THEY WERE AWARE THAT THE FUEL FILTER HOUSING WAS CAUSING THE INJECTION SYSTEM TO LOSE SUCTION I TOOK IT BACK TO THE DEALER AND THEY REPLACED THE FUEL FILTER HOUSING. I HAVE SINCE FOUND OUT THAT THIS FAILURE IS A COMMON FAILURE. EVIDENTLY THERE IS AN O RING IN THE HOUSING AND IT FAILS AND BASED ON FACT THAT THEIR SERVICE PERSON WAS ABLE TO TELL ME HOW TO START THE TRUCK, THEY NEW OF THESE FAILURES AND NEVER TOLD OWNERS ABOUT THIS. ...UPDATED 09/22/15 *BF UPDATED 12/9/2015 *JS
Jun 30, 2015
SMELLS GASOLINE EVERY TIME FILLED UP TANK. LOOKED FROM UNDER THE TRUCK AND SAW THE FUEL FILLER NECK IS RUSTED WITH A BIG CRACK THAT ALLOW GAS VAPOR TO ESCAPE. LOOKED ONLINE AND SAW THAT 2003 GMC VANS HAVE A RECALL FOR THIS SAME PROBLEM. *TR
Feb 04, 2013
STRUCTURE,SERVICE BRAKES
2 complaints
THE ACCIDENT HAPPENED IN A PARKING LOT. AS I WAS TURNING AT THE END OF ROW OF PARKED VEHICLES ,A PICK-UP TRUCK WAS BACKING OUT OF A PARKING PLACE. I APPLIED THE BRAKES BUT THERE WAS NO RESPONSE ONLY A RATCHETING NOISE COMING FROM THE FRONT END OF MY PICK-UP. I PUT THE TRUCK IN NEUTRAL BUT IT CONTINUED TO GO FORWARD UNTIL MY TRUCK RAN INTO THE OTHER ONE. THIS HAPPENED AT A VERY LOW SPEED BUT THERE WAS STILL QUITE A BIT OF DAMAGE TO THE TRUCKS. IT ALMOST FELT LIKE THE TRUCK WAS BEING PULLED FORWARD ON ITS OWN. I GOT MY TRUCK IN TO A MECHANIC AND HE REPLACED THE LEFT FRONT WHEEL SPEED SENSOR. THIS ACCIDENT WAS SMALL BUT I COULD JUST AS EASILY RUN INTO SOMEONE IN A WHEELCHAIR OR SOMEONE THAT COULD NOT GET OUT OF THE WAY. I FOUND OUT LATER THAT THE TRUCK WAS RECALLED BEFORE I OWNED IT (AT 43000 MILES) FOR THE SAME PROBLEM. THE TRUCK NOW HAS 103000 MILES ON IT AND IT APPEARS THAT THE ORIGINAL PROBLEM HAS NOT BEEN SOLVED. *TR
Dec 31, 2013
DESCRIPTION: 2002 GMC SIERRA?82,XXX.00 MILES. WHILE DROPPING MY DAUGHTER OFF AT SCHOOL, I STOPPED AT A LIGHT, ACCELERATED TO MAKE IT UP THE HILL, AND AS I CAME OVER THE HORIZON I PROCEEDED TO STOP, WHEN I DEPRESSED MY BRAKE PEDAL TO SLOW DOWN, THE PEDAL WENT RIGHT TO THE FLOOR. I ALMOST RAN INTO ANOTHER VEHICLE AND HAD I NOT THROWN THE CAR INTO LOW GEAR, AND DEPRESSED MY EMERGENCY BRAKE, I AM CERTAIN THAT WE WOULD HAVE SMASHED INTO THE SCHOOL BUS IN FRONT OF US. MY WIFE CALLED AAA, AND HAD THE CAR TOWED TO THE LOCAL GMC DEALER. IT SEEMS THAT THE ENTIRE BRAKE LINE SYSTEM IS RUSTED OUT, AND THAT THIS WAS THE FIRST LINE TO BLOW. THEY HAD THE AUDACITY TO TELL MY WIFE THAT THE REPAIRS WOULD START AT $3,300.00 AND WOULD NOT GUARANTY THAT IT COULD NOT BE MORE EXPENSIVE THAN THAT!. WE TAKE GOOD CARE OF THE TRUCK, LAST YEAR WE HAD ALL THE BRAKES DONE, NEW TIRES, AND RECENTLY HAD A NEW HEAD GASKET INSTALLED, AND THE OIL CHANGED, SO IT IS OBVIOUS THAT THE DEALER DOES NOT EVER DO A THOROUGH VEHICLE INSPECTION. WE CANNOT AFFORD THE SHELL OUT THE MONEY FOR THESE REPAIRS, AND I AM HOPEFUL THAT THERE HAS BEEN SOME KIND OF A RECALL FOR THIS, SINCE I SEE SO MANY COMPLAINTS ABOUT THE SAME SUBJECT? PLEASE HELP! *TR
Jan 17, 2013
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
2 complaints
I APPLIED MY BRAKES ON MY GMC TRUCK AND THEY FAILED . THE BRAKE TUBING RUSTED THRU AT THE ABS UNIT. UPON FURTHER INSPECTION IT WAS DETERMINED THAT ALL THE BRAKE LINES WERE RUSTED SEVERELY. I TRIED TO FIND PRE BENT LINES AND THEY ARE NOT AVAIL. FROM GM AND NOT AVAIL FROM AFTERMARKET FOR A 2002 GMC 2500HD 2WD OR ANY GMC FROM DEALER.FRME AND UNDERCARRIAGE IS RUSTED WORSE THE MY 1983 AND BRAKE ROTORS RUSTED AND FLAKED AWAY. *TR
Apr 23, 2011
I HAVE HAD TO REPLACE FRONT WHEEL ABS SPEED SENSORS AND RELATED PARTS TWICE ON MY 2002 GMC SIERRA 1500. THE FIRST TIME WAS IN 2006, THE SECOND JUST THIS WEEK. THE TRUCK HAS JUST OVER 86000 MILES. THE ABS ENGAGED BELOW 10 MPH. I ALMOST HIT OTHER CARS OR OBJECTS SEVERAL TIMES WHEN THIS OCCURRED. SPEED SENSORS WERE CORRODED. HUB BEARINGS WERE ALSO REPLACED DUE TO SPEED RING FAULTS. IT HAS COST ME OVER $1500 BOTH TIMES TO HAVE THIS WORK DONE TO MAKE MY TRUCK SAFE TO DRIVE. MY REQUEST FOR WARRANTY COVERAGE WAS DENIED. *TR
Oct 16, 2010
EQUIPMENT
2 complaints
TL*THE CONTACT OWNS A 2003 FLEETWOOD ELKHORN. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM3663. WHILE ALLOWING THE VEHICLE TO WARM UP, THE CONTACT HEARD THE FURNACE AND ENTERED THE TRAILER TO TURN IT OFF. WHEN HE EXITED THE TRAILER, HE NOTICED FLAMES COMING FROM THE ACCESS DOOR AND SMOKE UNDERNEATH THE REFRIGERATOR. THE ENTIRE TRAILER BECAME ENGULFED IN FLAMES AND WAS DESTROYED ALONG WITH THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HIS HANDS AND SMOKE INHALATION. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE PART NUMBER WAS UNKNOWN. UPDATED 01-26-09 *BF UPDATED 01/26/09.*JB
Oct 22, 2008
2002 GMC SIERRA 1500 P/U W/4.3 LT. V-6, I HAVE HAD TO HAVE THE A/C CONDENSATION LINE COVERED THREE TIMES WITH THE FOAM INSULATION FROM MY DEALER. THEY ALSO HAVE TO CLEAN THE CORROSION FROM THE DISTRIBUTOR, REMOVE THE SCREEN IN THE BOTTOM OF THE DISTRIBUTOR, CLEAN THE SPARK PLUGS AND REPLACE THE CAP AND ROTOR ON EACH OCCASION. MY TRUCK IS CURRENTLY IN THE SHOP AGAIN TO HAVE THE DISTRIBUTOR REPLACED. THIS IS AT A COST OF AROUND $680.00 TO REPLACE THE DISTRIBUTOR , NEW PLUGS DUE TO FOULING AND WIRES. I HAVE SPOKEN WITH GENERAL MOTORS AND TO THE DEALER SEVERAL TIMES REGARDING THE TEMPORARY FIX (BAND-AID). THE AIR CONDITION CONDENSATION LINE IS LOCATED DIRECTLY ABOVE THE DISTRIBUTOR AND THEY REFUSE TO MOVE IT. IT HAS BECOME INCREASINGLY APPARENT THEIR REPAIR IS NOT A FIX BUT A TEMPORARY SOLUTION TO GET YOU OUT OF WARRANTY. THERE HAS BEEN A RECALL SENT TO ME BUT DOES NOT SHOW IN YOUR LISTINGS FOR THE SUBJECT VEHICLE. THIS PROBLEM IS VERY DANGEROUS, YOUR VEHICLE USUALLY GIVES NO SIGNS BEFORE LEAVING YOU STRANDED IN THE MIDDLE OF THE HIGHWAY. MY QUESTION IS WHY THE DEALER GETS AWAY WITH A TEMPORARY FIX AND NOT A RESOLUTION TO THE PROBLEM ? I BELIEVE THE AIR CONDITION CONDENSER LINE SHOULD BE RELOCATED AWAY FROM THE DISTRIBUTOR ALTOGETHER. GMC IS WELL AWARE OF THIS PROBLEM AND RECTIFIED THE RE-ENGINEERING OF THE A/C LINE ROUTE IN THE 2003 MODELS. *NM
Jun 26, 2006
EXTERIOR LIGHTING
2 complaints
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE DAYTIME RUNNING LIGHTS OVERHEATED AND SCORCHED THE REMAINING LIGHT BULB SOCKETS WITHOUT WARNING. ALTHOUGH THE VEHICLE WAS NOT INSPECTED BY THE DEALER, THE CONTACT CONTINUED TO REPLACE THE LIGHT BULBS AS THIS PROBLEM PERSISTED. THE MANUFACTURER WAS NOT CONTACTED.
Aug 09, 2006
DT*: THE CONTACT STATED THE HEADLIGHTS TURNED OFF MOMENTARILY WHEN THE STEERING WHEEL WAS TILTED. THE HEADLIGHTS CAME ON BY THEMSELVES WITHOUT PRIOR INDICATION. THE CONTACT DETECTED THE ODOR OF SOMETHING BURNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHICH DISCOVERED THE MULTI FUNCTION TURN SIGNAL SWITCH SHORTED OUT. ALTHOUGH THERE WAS NO FIRE THE CONNECTING WIRES AND TERMINALS WERE BLACK AND MELTED. THE TURN SIGNAL SWITCH WAS REPLACED. *AK
Jan 11, 2006
SEAT BELTS
2 complaints
THE PASSENGER SEAT BELT LOCKED UP, AND DID NOT RELEASE WHEN THE SEAT WAS RECLINED. *JB. *JB
Jan 14, 2003
PASSENGER RESTRAINT BELTS DO NOT FUNCTION CORRECTLY.*AK THE SEAT BELT HAD BEEN REPLACED TWICE BUT CONTINUES TO LOCK UP.*YH
Feb 20, 2002
SUSPENSION,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE FRONT OF THE VEHICLE SHOOK AND WOBBLED SO VIOLENTLY THAT IT LEFT THE CONTACT DISORIENTED. THE CONTACT HAD NO CONTROL OVER THE VEHICLE AND HAD TO PULL OVER FOR A WHILE. WHEN THE CONTACT RETUNED TO THE ROAD, THE VEHICLE CONTINUED TO SHAKE. THE FAILURE OCCURRED BETWEEN THE SPEEDS OF 30-45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSTALLED NEW BEARINGS, WHICH MADE THE FAILURE WORSE. THE VEHICLE WAS TAKEN TO TWO OTHER MECHANICS, BUT EACH REPAIR FAILED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
Jul 12, 2019
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
161131 MILES FRAME RUSTED REAL BAD BODY LOOKS GREAT FOR THE YEAR I JUST BOUGHT THE TRUCK LOOKED REAL CLEAN INSIDE AND OUT FROM ORIGANAL OWNER PUT IT ON A LIFT AND THE FRAME IS SO RUSTED OUT DID SOME GOOGLEING AND FOUND THAT MOST ALL THESE TRUCKS WERE BUILT TO ROT OUT IN 3 YEARS
Apr 17, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
MY EMERGENCY BRAKE DOESNT WORK...MY HEAD LIGHTS ALWAYS BURN OUT...MY BED LINER IS WHARPED...
May 21, 2018
STRUCTURE,WHEELS
1 complaint
SPARE TIRE FELL OFF FROM THE CABLE, UNKNOWN, I ALSO HAD A 2001 GMC YUKON AND THE SAME THING HAPPENED, THIS IS UNSAFE AS IT COULD BECOME DETACHED WHILE MOVING AND NEEDS TO BE RECALLED
Apr 10, 2018
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL LINGS ARE ALSO RUSTED AND NEED TO BE REPLACED AND ALSO THE TRANSMISSION COOLING LINES NEED TO BE REPLACED AT A COST TO BE DETERMINED LATER. I HAVE A 1953 CHEVY PICKUP THAT STILL HAS GOOD BRAKE LINES AND THE FRAME IS IN BETTER SHAPE THAN THE NEWER ONES, IF GM LOOKED TO THE PAST AT THE MATERIALS & METHODS THEY MIGHT BUILD A BETTER PRODUCT RATHER THAN THE GARBAGE THEY PRODUCE NOW! I AM GLAD I DIDN'T PAY $30-$60,000 FOR THIS TRUCK.
Dec 04, 2017
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
I DID NOT KNOW ABOUT THIS SITE AND THIS ACCIDENT HAPPENED IN OCT 2014. I WAS GOING AROUND A CURVE WITH 40 MPH SPEED LIMIT AND I WAS GOING 40 MPH. I STARTED TO BRAKE AS THIS WAS DOWNHILL AND A VERY LARGE TRUCK AND I DID NOT WISH TO INCREASE SPEED AS I FOLLOWED THE CURVE. MY BRAKES DID NOT RESPOND AND SANK TO THE FLOOR WITH NO RESISTANCE. I HAD NO STEERING ABILITY EITHER. I ENDED UP IN A HEAD-ON COLLISION WITH A VERY LARGE TREE AND THE AIRBAGS FAILED. I SPLIT MY HEAD OPEN ON THE STEERING WHEEL DESPITE BLOCKING MY FACE WITH MY FOREARMS CROSSED; A DE-GLOVING 10-12 INCH LACERATION DOWN TO THE SKULL THAT WRAPS FROM MY NOSE BRIDGE AROUND TO MY RIGHT EAR IN THE CIRCULAR SHAPE OF THE STEERING WHEEL. MY RIGHT LEG WAS PINNED INTO THE CENTER DASH AREA AS THE ENGINE BLOCK AND STEERING COLUMN WERE SHOVED INTO THE CAB. I HAD TO BE REMOVED FROM MY VEHICLE WITH THE JAWS OF LIFE BY EMERGENCY RESPONSE TEAMS. I AM LUCKY TO BE ALIVE. MY QUADRASTEER WAS DECLARED TOTALED BY USAA INSURANCE AND DESTROYED WITHOUT MY KNOWLEDGE. I CALLED USAA 3 DAYS AFTER THE CRASH AFTER FINDING SO MANY BRAKE FAILURES ON THIS VEHICLE/YEAR MODEL AND WAS TOLD IT WAS ALREADY DESTROYED, SO DOING AN INVESTIGATION WAS NOT POSSIBLE. I HAVE LIVED IN PAIN AND ALSO PARALYZING FEAR OF DRIVING SINCE THEN; 3 YEARS. I AM A DISABLED MILITARY VETERAN WITH PTSD AND PRIOR BRAIN SURGERY AND THIS ACCIDENT CAUSED TO ME ISOLATE SO SEVERELY I COULD NOT EVEN ATTEND MEDICAL APPOINTMENTS DUE TO MY NEW FEARS OF DRIVING & RIDING IN VEHICLES. MY LIFE IS NOW RUINED BY THIS ACCIDENT. DECREASING VA DISABILITY DUE TO INABILITY TO ATTEND APPOINTMENTS CAUSED A $1000.00 PER MONTH LOSS OF BENEFITS. I CAN'T AFFORD MY BILLS AND HAVE BEEN STRUGGLING WITH THE VA TO GAIN ACCESS TO MEDICAL EVALUATIONS SINCE THEY ARE NOW STRIVING TO CUT BENEFITS FROM ANYONE THEY CAN. PLEASE RECALL NOW!!!!! WHO ELSE HAS TO BE HURT OR KILLED?????
Oct 02, 2017
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
THE TUBULAR FRAME THAT SUPPORTS BOTH THE GAS TANK AND REAR PASSENGER SIDE SHOCK ABSORBER EXTREMELY RUSTS OUT CAUSING THE FRAME TO EVENTUALLY DISCONNECT FROM ITSELF AND ALLOW THE GAS TANK TO DROP AND/OR THE SHOCK TO DISCONNECT FROM THE AXLE, BOTH IN WHICH MAY CAUSE A FATAL ACCIDENT.
Mar 09, 2017
UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
THIS TRUCK HAS THE SAME PROBLEMS AS THE 2007 MODEL. THE IGNITION SWITCH, PARKING BRAKE, AND FUEL LINES ALL HAVE ISSUES AS SIMILARLY DESCRIBED FOR THE 2007 MODEL. THE FUEL LINES ACTUALLY BROKE THROUGH CAUSING A LEAK OF THE DIESEL FUEL. THIS HAPPENED AFTER THE VEHICLE WAS DRIVEN A SHORT DISTANCE OF 15 MILES.
Oct 30, 2015
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I WAS MOVING MY 1500HD GMC SIERRA WHICH HAS 29K MILE & THE FRONT BRAKE LINE UNDER THE RADIATOR, BLEW OUT DUE TO RUST THIS IS A NIGHTMARE FOR ANY GMC OWNER , UPON AN INSPECTION OF ALL BRAKE LINES I FIND THEY ARE JUST STEEL WITH NO ANTI CORROSION ON ANY OF THEM. I ALSO OWN A 2002 YUKON & NOW IT HAS THE SAME PROBLEM, ALL LINES ARE BADLY RUSTED & JUST RECENTLY THE LINES ON THE REAR AXLE BURST. THIS IS LIFE THREATENING SITUATION THE VERY THIS YOU RELY ON THE MOST IS BRAKES.
Aug 21, 2015
SUSPENSION,SERVICE BRAKES
1 complaint
THE BRAKE LINES ARE RUSTED SO BADLY IT WILL NOT PASS IT'S NEXT VA STATE INSPECTION. THIS TRUCK HAS ONLY BEEN DRIVEN 74000 MILES. CAN THIS BE NORMAL? I AM A DISABLED VET WITH LIMITED INCOME AND CAN NOT AFFORD THE COST OF REPLACEMENT. THERE IS ALSO MORE THAN NORMAL RUST OF THE SUSPENSION AND OTHER PARTS UNDER THE BODY. I BELIEVE THIS HAS GONE ON TOO LONG AND A RECALL IS NECESSARY. *TR
Apr 24, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
DAYTIME RUNNING LIGHTS CONSTANTLY BURNING OUT. BULB HOLDER GETS MELTED. 90% OF CHEVROLET AND GMC TRUCK AND BLAZER HAVE THIS PROBLEM. *TR
Apr 06, 2014
SUSPENSION,STRUCTURE,SERVICE BRAKES
1 complaint
THIS IS AN OLD INCIDENT; HOWEVER, UNTIL JUST RECENTLY, I DID NOT REALIZE THERE WAS A WEBSITE SUCH AS YOURS. ALSO, I AM REPORTING A SPECIFIC INCIDENT, BUT ALSO WANT TO INCLUDE OTHER GENERAL INFORMATION. THE INCIDENT WHICH OCCURRED WAS RELATED TO MY BRAKE FLUID LINES RUSTING COMPLETELY THROUGH WHILE I WAS DRIVING DOWN THE ROAD WITH MY TWO SMALL GRANDCHILDREN. WHEN A VEHICLE STOPPED IN FRONT OF ME, I PUSHED ON MY BRAKES ONLY TO FIND I COULD NOT STOP. FORTUNATELY, THERE WAS A FIELD ON THE RIGHT SIDE OF THE ROAD AND I DROVE INTO IT, RATHER THAN HITTING THE VEHICLE. WHEN MY HUSBAND CHECKED THE BRAKES, THE LINES LITERALLY FELL APART. WE STILL HAVE THIS TRUCK, BUT THE ENTIRE UNDERSIDE OF IT (FRAME, SPRING HANGERS, FRONT DRIVE SHAFT, ETC) ARE ALL RUSTED. ANOTHER ISSUE THAT HAPPENED EARLIER THIS SUMMER - THE SPARE TIRE CARRIER HAD BECOME SO RUSTED, MY SPARE TIRE ACTUALLY CAME LOSE WHILE DRIVING DOWN THE ROAD. FORTUNATELY IT WAS HELD UP BY A CHAIN. UPON LEARNING THAT THIS IS A PROBLEM WITH MOST ALL GM TRUCKS, I FELT OBLIGATED TO BASE MY COMPLAINT IN THE HOPES THAT SOMETHING CAN BE DONE. TOYOTA FACED SIMILAR PROBLEMS, BUT FORTUNATELY STOOD BEHIND THEIR PRODUCTS AND MADE IT RIGHT WITH THEIR CUSTOMERS AND I FEEL GM SHOULD BE REQUIRED TO DO LIKEWISE. WE HAVE TRIED TO TRADE THIS TRUCK IN FOR ANOTHER VEHICLE, BUT ARE BEING OFFERED WAY BELOW KELLY BLUE BOOK PRICE BECAUSE OF THE RUST ISSUE. *TR
Aug 26, 2013
SUSPENSION,FUEL SYSTEM, DIESEL,SERVICE BRAKES
1 complaint
SLOWING DOWN TO A RED TRAFFIC LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. TRIED TO PUMP BRAKE PEDAL TO GET MORE PRESSURE BUT DID NOT WORK. DROVE OFF ONTO SHOULDER AND GOT IT SLOWED DOWN . DRIVE VERY SLOW WITH HAZARD LIGHTS ON TO GET IT BACK TO MY HOUSE. I WAS ONLY ABOUT A MILE AWAY. GOT HOME AND LOOKED UNDERNEATH TO FIND BRAKE FLUID ALL OVER LEFT REAR WHEELS, FUEL TANK, LEFT REAR SHOCK AND DRIVE AXLE. CONTINUED TO LOOK AT ALL BRAKE LINES AND ALL OF THEM WERE CORRODED BAD. GETTING PRICES ON HAVING ALL BRAKE LINES REPLACED. *TR
Jul 21, 2013
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, DIESEL,VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I FIRST NOTICED THAT THE ANTI-LOCK BRAKES WERE ACTIVATING AT SLOW SPEEDS ( 5-10 MPH ) UNDER DRY ROAD CONDITIONS. THIS WAS PRIOR TO BRAKE LINE INCIDENT ON 4-14-2012 BUT I AM NOT SURE OF EXACT DATE. I RESEARCHED THE ANTI-LOCK BRAKES AND FOUND NHTSA ID CAMPAIGN #05V379000 ACTION # PE05020 BUT THIS DID NOT INCLUDE MY HOME STATE OF KENTUCKY. HOWEVER, I HAVE BEEN WORKING IN OHIO SINCE THE PURCHASE OF SAID VEHICLE 10-17-2001 TO CURRENT DATE 2-11-2013. ON 4-14-2012 I WAS PREPARING TO TAKE MY BOAT TO FUEL IT . WHILE CHECKING THE TRAILER LIGHTS I STEPPED ON THE BRAKE PEDAL AND IT WENT STRAIGHT TO THE FLOOR. I FOUND THAT THE BRAKE LINE TO THE REAR WHEELS HAD BURST IN HALF AND WAS SEVERELY CORRODED. UPON CLOSER INSPECTION I FOUND THAT ALL THE BRAKE LINES SHOWED SIGNS OF SEVERE CORROISION. ON 2-8-2013 I DISCOVERED THAT DIESEL FUEL WAS LEAKING NEAR THE FUEL TANK AND FUEL COOLER. IT WAS FOUND TO BE A CORRODED RETURN FUEL LINE BETWEEN THE COOLER AND THE FUEL TANK .AGAIN UPON CLOSER INSPECTION ALL FUEL LINES SHOW MODERATE TO SEVERE CORROISION. *TR
Feb 11, 2013
FUEL SYSTEM, DIESEL,FUEL/PROPULSION SYSTEM
1 complaint
NOTICED SOMETHING LEAKING UNDER TRUCK IN FRONT OF FUEL TANK. FUEL LINE LEAKING AT CONNECTIONS ABOVE FUEL COOLER (LINES LOOK GOOD BUT ALL CONNECTIONS ARE BADLY RUSTED) DEALER WANTS $1,700.00 TO REPAIR, SAYS THERE IS NO RECALL. *TR
Dec 12, 2012
STEERING,SERVICE BRAKES
1 complaint
VEHICLE IS A 2002 GMC HD 2500 PICKUP TRUCK WITH A DURAMAX DIESEL ENGINE, AND 5 SPEED ALLISON TRANSMISSION WHILE DRIVING ON SURFACE STREETS, THE POWER BRAKES AND STEERING BOTH WENT OUT SIMULTANEOUSLY. STOPPING REQUIRED BOTH FEET ON PEDAL, AND STEERING WAS NEARLY IMPOSSIBLE. PROBLEM TRACED TO THE "HYDROBOOST" AND THE POWER STEERING PUMP. BOTH WERE REPLACED ALONG WITH THE HIGH PRESSURE HOSE. EVIDENTLY, THE PUMP FAILED TO YIELD ANY BOOST PRESSURE, WHICH IN TURN RENDERED POWER STEELING AND BRAKES INOPERATIVE. A VERY DANGEROUS SITUATION. THE TOW TRUCK THAT RESPONDED INDICATED THAT THEY HAVE HAD MULTIPLE FAILURES OF THE SAME ITEMS (87 OT 8 GMC HD TRUCKS) AND IN BLOGS WITH OTHER GMC/CHEVY DIESEL OWNERS IT APPEARS TO BE A COMMON DEFECT. THERE WERE NO NOISES, OR OTHER INDICATOR OF PENDING PROBLEMS. CONTACT WITH THE DEALER REVEALED THAT " I SHOULD CHANGE THE PS FLUID EVERY 2 YEARS: (NOT IN THE MAINTENANCE SECTION OF OWNER MANUAL). *TR
Nov 21, 2012
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
I WAS DRIVING MY 2002 GMC SIERRA 2500 HD ON I95 WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON THE BRAKES AT WHICH POINT THE ABS SYSTEM STARTED PULSING THE BRAKES, BUT THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO FURTHER BRAKE RESPONSE. THANKFULLY, THE BRAKES SLOWED THE TRUCK ENOUGH PRIOR TO FAILURE TO PREVENT A COLLISION AT 65 MPH. I HIT THE CAR IN FRONT OF ME AT ~5-10 MPH, CAUSING BUMPER DAMAGE TO MY TRUCK AND THE CAR IN FRONT OF ME. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND TO MY HORROR I HAD NO BRAKES. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED GMC DEALER WHO HAS MAINTAINED THE TRUCK FOR ME. THEY CONFIRMED THAT THE BRAKE LINES CATASTROPHICALLY FAILED WHEN I SLAMMED ON THE BRAKES. THE RUSTED BRAKE LINES BURST WHEN I SLAMMED ON THE BRAKES. THEY INDICATED THAT ALL OF THE BRAKE LINES HAD TO BE REPLACED DO TO RUST THROUGHOUT. I CAN'T BELIEVE I HAVE BEEN DRIVING THIS TRUCK AROUND WITH A PENDING CATASTROPHIC BRAKE FAILURE WITHOUT WARNING FROM GM OR THE SERVICING DEALER. IF THE WORD IS NOT PUT OUT TO OWNERS OF AFFECTED GMC TRUCK, LIVES WILL BE LOST. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF I HAD BEEN PULLING UP TO A PEDESTRIAN FILLED CROSSWALK WHEN THE FAILURE OCCURRED. UPDATED 10/03/12*LJ *TR
Oct 01, 2012
POWER TRAIN,SERVICE BRAKES
1 complaint
FIRST THE TRANSMISSION COOLING LINES RUSTED OUT COSTING OVER 400.00 TO REPAIR. TODAY THE BRAKE LINES FAILED BECAUSE OF RUST. THIS WILL BE A VERY EXPENSIVE REPAIR. I WAS FORTUNATE THAT I WAS ABLE TO AVOID CRASHING THE TRUCK WHEN THE BRAKES FAILED. *TR
Aug 19, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
2002 GMC SIERRA 2500HD. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE ENGINE WOULD SHUT DOWN WHILE DRIVING, LOOSING ALL POWER TO THE STEERING AND BRAKES, AND COULD NOT BE STARTED AGAIN, UNTIL THE TRUCK WAS PUT IN PARK AND THE KEY REMOVED FROM THE IGNITION. THERE WERE ALSO TIMES, WHEN THE TRUCK WOULD NOT START AT ALL. THE DEALER KEPT THE TRUCK FOR THREE WEEKS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. WHEN THE CONSUMER PICKED THE TRUCK UP AND DROVE 10 MILES, IT SHUT DOWN AGAIN. THE CONSUMER BELIEVED THE PROBLEM WAS FUEL RELATED. *JB
Oct 14, 2011
SERVICE BRAKES, HYDRAULIC,SEAT BELTS,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR SERVICE AND THE MECHANIC STATED THAT THERE WAS RUST FOUND IN THE DRIVERS SIDE BRAKE BAKING PLATE AND BRAKE LINE. THE PRIVATE MECHANIC ALSO STATED THAT THERE MAY BE SAFETY RELATED FAILURES INVOLVING THE SUSPENSION AND BRAKE PEDAL BECAUSE THE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOOR BEFORE THE BRAKES FUNCTIONED PROPERLY. IN ADDITION, THE CONTACT ALSO STATED THAT THE SAFETY BELTS FAILED TO OPEN AND CLOSE PROPERLY. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,950. THE CONSUMER STATED TO PLEASES DISREGARD NOTICE. HE CALLED THE SAFETY LINE TO REPORT A COMPLAINT AGAINST A VEHICLE INSPECTION STATION, NOT KNOWING THE HOTLINE WAS TO REPORT SAFETY DEFECTS. UPDATED 10/07/11
Aug 16, 2011
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
2002 GMC SIERRA 1500 5.3 STD CAB SLT WHILE BRAKING AT LOW SPEEDS THE ANTI LOCK BRACKET SYSTEM TRIGGERS CAUSING UNSAFE STOPPING DISTANCES. LUCKILY, I'VE NOT CRASH INTO ANOTHER CAR OR PERSON, BUT CURBS, SHOPPING CARTS AND DITCHES HAVE BEEN RUN INTO DUE TO THE TRUCK NOT STOPPING. THIS HAPPENS WHILE BRAKING UNDER 10MPH AND IT IS RARELY POSSIBLE TO GET THE TRUCK TO NORMALLY BRAKE, OFTEN I HAVE TO KICK THE EMERGENCY BRAKE TO TRY AND SLOW THE TRUCK. WHEN BRAKING THE TRUCKS ABS SYSTEM KICKS IN THE BRAKE PEDAL GOES FROM SOFT AND MUSHY TO EXTREMELY HARD AND YOU CAN'T PRESS THE BRAKE PEDAL. I WEIGH 220PLUS AND WHEN THIS HAPPENS THERE IS REALLY NOTHING YOU CAN DO BESIDES STEER OUT OF HARMS WAY AND KEEP TAPING THE BRAKE PEDAL WAITING FOR THE ABS TO STOP. THIS HAPPENS EVERYDAY I'VE ALREADY HAD CHANGED OUT THE HUBS BEFORE KNOWING OF THIS ISSUE AND NOW I HAVE TO REPLACE THEM AGAIN . I'M EXPECTING TO HAVE TO PAY MORE THAN1000 US DOLLARS FOR POOR DESIGN AND RECALL EFFORTS ON GM. I'VE IN CHICAGO AND SUBURBS FOR THE ENTIRE LIFE OF THE TRUCK. I CAN BE REACHED AT [XXX] MY NAME IS [XXX] IN MY MOST RECENT BRAKE FAILURE, I WAS TURNING INTO MY DRIVEWAY AND THE ABS ACTIVATED AND BRAKE PEDAL GOT EXTREMELY TOUGH TO PRESS AND MY TRUCK ROLLED INTO MY OTHER PARKED CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 02, 2011
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,STRUCTURE
1 complaint
I WAS PARKED IN A FRIENDS DRIVEWAY AND WAS ABOUT TO LEAVE WHEN I RELEASED THE PARKING BRAKE STEPPED ON THE BRAKE PEDAL AND PUT MY 2002 GMC 2500HD TRUCK INTO GEAR. I STARTED DRIVING DOWN THE STREET AND APPROACHED A STOP SIGN, WHEN I APPLIED THE BRAKES THE PEDAL WENT STRAIGHT TO THE FLOOR. I PULLED OFF TO THE SIDE OF THE ROAD AND OPENED THE HOOD WHEN I NOTICED BRAKE FLUID ALL OVER THE FRAME IN THE ENGINE COMPARTMENT. UPON FURTHER INVESTIGATION I FOUND ALL THE BRAKE LINES TO BE SEVERELY RUSTED AND AT LEAST ONE OF THEM RUPTURED. I WAS DRIVING WITH MY 9 MONTH OLD SON AT THE TIME OF THE INCIDENT AND THANK GOD NOBODY WAS COMING THE OTHER WAY DOWN THE ROAD. I HAD THE TRUCK TOWED TO MY HOME WHERE IT SITS AWAITING A TOTAL BRAKE LINE REPLACEMENT. THE UNDERNEATH OF THE TRUCK IS SO SEVERELY RUSTED I THINK GMC IS LIABLE AND SHOULD ISSUE A RECALL TO CORRECT THE PROBLEM. *TR
Sep 03, 2010
FUEL SYSTEM, DIESEL
1 complaint
TL* THE CONTACT OWNS A 2002 GMC 2500 HD DIESEL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN UNKNOWN INTERNAL FUEL LEAK THAT WOULD OVERFLOW INTO THE CRANK CASE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 90,981. UPDATED 02/01/11*LJ UPDATED 03/24/11
Jul 27, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
I HAVE A 2002 GMC SIERRA Z71 4X4 TRUCK, REGULAR CAB WITH AN 8 FOOT BED. IT HAS 75000 MILES. THE PROBLEM I'M HAVING IS BOTH OF THE OUTSIDE DOOR HANDLES STICK OPEN A LITTLE AFTER YOU PULL THE HANDLE TO OPEN THE DOOR AND GET IN. NOW WHEN YOU PUT THE TRUCK IN GEAR, OR START MOVING THE DOORS LOCK AUTOMATICALLY. WHEN YOU STOP AND PUT THE TRUCK IN PARK THE DOORS AUTOMATICALLY UNLOCK. NOW SINCE THE OUTSIDE DOOR HANDLE IS STUCK SLIGHTLY OPEN THE DOOR WON'T UNLOCK OR OPEN WITH THE INSIDE HANDLE, YOU HAVE TO REACH OUTSIDE PUSH THE HANDLE IN THEN YOU CAN UNLOCK AND OPEN THE DOOR. I HAVE ELECTRIC WINDOWS, AND HAVE TO PUT THEM DOWN TO RESET THE OUTSIDE HANDLE. MY CONCERN IS, IF I WAS IN AN ACCIDENT, AND MY WINDOWS WERE UP, AND MY BATTERY WAS DAMAGED, AND THE TRUCK LOST ELECTRICAL POWER I CAN'T OPEN THE WINDOWS TO RESET THE HANDLE, SO THAT I CAN GET OUT? NOW I'M TRAPPED IN THE TRUCK!! *TR
Jun 27, 2010
STEERING,WHEELS,SERVICE BRAKES, HYDRAULIC
1 complaint
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN RAINY WEATHER CONDITIONS AND PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM. THE FAILURE OCCURRED AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO SEVERE CORROSION IN THE ANTI-LOCK BRAKE SENSOR. THERE WAS A PRIOR RECALL REPAIR UNDER NHTSA 07E106000 (WHEELS:CAP/COVER/HUB). HOWEVER, THE REMEDY FAILED TO CORRECT THE SAFETY RELATED DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 34,000. THE STEERING SHAFT WAS REPLACED. UPDATED 02/18/10
Jan 22, 2010
STEERING,ELECTRICAL SYSTEM
1 complaint
I PURCHASED A 2002 GMC SIERRA DENALI IN SEPT 2002 NEW FROM A LOCAL DEALER. I AM THE PRIMARY DRIVER AND DO NOT ABUSE THE VEHICLE. I KEEP ALL THE SERVICE WORK UP ON IT THRU THE SELLING DEALER. THE PROBLEM THAT I HAVE IS THAT THE QUDARSTEER CONTROL MODULE WENT OUT AND I CALLED GM FOR A SERVICE REQUEST. GM SET UP AN APPOINTMENT FOR ME WITH THE SELLING DEALER TO CHECK OUT THE PROBLEM. THE DEALERSHIP CHECKED OUT MY TRUCK AND TOLD ME THAT THE QUDRASTEER MODULE WAS BAD AND NEEDED REPLACED. THEY GOT ON THEIRE COMPUTER AND TRIED TO LOCATE A STEERING MODULE. BELIVE IT OR NOT THERE ISN'T ONE IN THE UNITED STATES. GM DOSEN'T MAKE THEM ANYMORE THEY HAVE BEEN DISCONTUINED. GM PRODUCED THIS TRUCK UNTILL 2005, I WAS UNDER THE IMPRESSION THAT THEY HAD TO SUPPLY PARTS FOR VEHICLES THAT THEY MADE FOR AT LEAST 10 YR'S I AM NOW STUCK WITH A TRUCK WITH 50,285 MILES ON IT AND WAS TOLD BY THE DEALERSHIP SERVICE MANAGER NOT TO DRIVE IT BECAUSE IT WOULD WEAR UOT MY TIRES. THE DEALERSHIP DISABLED THE QUDRASTEER BUT WHEN I DRIVE IT I HAVE TO KEEP THE STEERING WHEEL TURNED TO THE RT ABOUT A QUARTER TURN. IT DRIVES LIKE A VEHICLE WITH A CENTER BOLT BROKEN IN THE REAR LEAF SPRINGS. I WOULD LIKE TO KNOW WHAT MY RECORSE IS WITH GM. I CANNOT PUT ANOTHER REAR END IN IT FROM ANOTHER TRUCK BECAUSE THE DENALI'S REAR END IS 5 1/2" WIDER THAN A RUGULAR PU. I THINK GM SHOULD BE MADE TO START MAKING THE PARTS THAT THESE TRUCK'S NEED. I KNOW THAT I AM NOT THE ONLY PERSON THAT HAS RUN INTO THIS PROBLEM. ALL GM IS DOING FOR ME IS GIVING ME A LIST OF WEB SITES TO LOOK UP AND TRY TO FIND THE PART MYSELF. THERE ARE NONE!!!!!! MSRP ON THE TRUCK WAS $43,000. THE QUDRASTEER OPTION WAS $4,000. I DON'T THINK THAT I SHOULD HAVE TO PARK MY TRUCK BECAUSE GM DOSEN'S WANT TO MAKE THE PART ANYMORE!!!!!! THE QUDRASTEER WENT OUT IN NOVENBER 2008, I STOPPED AT THE POST OFFICE TO CHECK MY MAIL AND WHEN I GOT BACK IN MY TRUCK AND STARTED IT THE SERVICE FOUR WHEEL STEERING LIGHT CAME ON THE DASH. INEED THIS PART!!!!!! *TR
Jan 31, 2009
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
TL*THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2006 FOR THE ABS. THE DEALER KEPT THE VEHICLE FOR A MONTH AND PERFORMED THE RECALL REPAIR. SINCE THE REPAIR, THE VEHICLE DOES NOT ROLL BACK WHILE PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED; HOWEVER, IT ROLLS BACK ON LEVEL GROUND. THE CONTACT REPAIRED THE ROTORS AND THE BRAKE SYSTEM HIMSELF IN NOVEMBER OF 2007 BECAUSE THE ROTORS WERE CORRODING, WHICH CAUSED THE BRAKES TO PULSATE. THE DEALER WOULD NOT STATE WHETHER THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE). THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 34,503. UPDATED 05/19/08. *LJ THE CONSUMER STATED THERE WAS AN ACCIDENT AND THERE WAS DAMAGE TO HIS VEHICLE. UPDATED 05/19/08
Apr 16, 2008
POWER TRAIN,EQUIPMENT
1 complaint
AT 68,994 MILES MY TRUCK LOST 2ND GEAR, DRIVE, OVERDRIVE AND REVERSE. A NEW REACTION SHELL WAS INSTALLED. AT 90,027 MILES AND 360 DAYS LATER THE SAME PROBLEM OCCURRED AND A BEAST HEAVY DUTY REACTION SHELL WAS AVAILABLE AND INSTALLED. *JB
Jul 20, 2007
PARKING BRAKE,FUEL SYSTEM, GASOLINE
1 complaint
2002 GMC SIERRA 2500 CREW CAB CUSTOMER STATES THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR STARTING PROBLEMS THEN FOUND OUT ABOUT RECALL ON EMERGENCY BRAKE AFTER HAVING THE WORK DONE HE FOUND OUT THAT THE LEFT SIDE BRAKE CABLE WAS NOT INCLUDED ONLY THE RIGHT SIDE CABLE WAS INCLUDED.**CC THE CONSUMER WAS TOLD THAT THE STARTING PROBLEM WAS DUE TO A LEAKING FUEL FILER, WHICH THEY REPLACED. *JB
Apr 03, 2007
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TL* - THE CONTACT CALLED ABOUT 2002 GMC SIERRA 2500 HD. HE STATED THAT WHILE APPLYING BRAKES, 7 OUT OF 10 TIMES THE ABS SYSTEM ACTIVATE\D AND PUMPED THE BRAKES. THIS HAPPENED AT ANY TIME OF THE DAY, AND IN ALL WEATHER CONDITIONS. THE CONTACT STATED THAT THIS HAPPENED WHEN APPLYING BRAKES AT ANY SPEED. THE BRAKES PUSHED BACK AND THERE WAS A THUMPING NOISE COMING FROM THE MASTER CYLINDER. THE CONTACT LOOKED UP INFORMATION FROM THE NHTSA WEBSITE AND FOUND THAT A RECALL 05V379000 HAD BEEN ISSUED FOR THIS VEHICLE. THE CONTACT SAID THAT HE TOOK VEHICLE TO THE DEALERSHIP, AND WAS TOLD THAT THIS VEHICLE DID NOT FALL UNDER THE RECALL DUE TO VIN. *AK THE INNER TIE ROD HAD EXCESSIVE PLAY, THE FRONT DIFFERENTIAL SEAL WAS LEAKING FROM THE VENT CAP, THE DAYTIME RUNNING LIGHT BULB WAS INOPERATIVE. THE CONSUMER DENIED TO HAVE REPAIRS MADE. UPDATED 01/29/07. *JB
Dec 27, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DT*: THE CONTACT STATED THE VEHICLE STALLED ON THREE OCCASIONS. ALL INCIDENTS OCCURRED DURING ACCELERATION WHILE TRAVELING 25 TO 35 MPH. THERE WERE NO WARNINGS PRIOR TO THE INCIDENTS AND THE VEHICLE HAD NO PROBLEMS RESTARTING. THE DEALER COULD NOT DUPLICATE OR RESOLVE THE PROBLEM. *AK UPDATED 11/16/2006 - THERE WERE SUBSEQUENT PROBLEM RESTARTING THE VEHICLE, AND AS MANY AS 3 TO 5 STALLING EPISODES PER WEEK. NOT ALL INCIDENTS OCCURRED WHILE TRAVELING. SOME INCIDENTS OCCURRED WHILE AT IDLE, AND AT A STOP. COMPLETE LOSS OF POWER STEERING AND BRAKES OCCURRED WHEN THE VEHICLE STALLED. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY CRANKSHAFT SENSOR AND REPLACED IT. RECENTLY THE CHECK ENGINE LIGHT HAS ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY TRANSMISSION SELECTOR POSITION SENSOR AND REPLACED IT. THE ABS ACTIVATED WHILE DRIVING ON DRY PAVEMENT. THE DEALER FOUND IT NECESSARY TO REPLACE BOTH FRONT ABS WHEEL SPEED SENSORS. *NM
Aug 03, 2006
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
THE 2002 WAS IN NEED OF FRONT HUBS SINCE THEY WERE NOT REPLACED WHEN THEY SHOULD HAVE BEEN AT THE TIME THE FRONT DIFFERENTIAL WAS REBUILT. THIS CAUSED THE TRUCK TO HAVE EXCESSIVE FRONT WHEEL FRICTION, AND COMPROMISED THE BRAKING CHARACTERISTICS OF THE TRUCK. IT WAS DIFFICULT TO DRIVE, ESPECIALLY IN SNOW, AND THE FRONT WHEEL FRICTION WOULD VARY BASED ON CHANGES IN SPEED, ROAD CONTOUR, TEMPERATURE, STEERING INPUT, THROTTLE INPUT, AND BRAKE INPUT. WHILE BRAKING THE TRUCK WOULD OFTEN PITCH SEVERELY TO ONE SIDE OR THE OTHER, THE ABS WOULD ACTIVATE ON DRY PAVEMENT. ON ONE OCCASION THE ABS ACTIVATED WHEN MY FOOT WAS OFF THE BRAKE. THE TRUCK WOULD ALSO SWAY FROM SIDE TO SIDE AT HIGHWAY SPEED AS THE FRICTION VARIED FROM SIDE TO SIDE. WHEN THE TRUCK WAS RETURNED TO ME ONCE FROM CULLIGAN GMC, THE POWER STEERING EFFORT HAD INCREASED GREATLY. THE CHARACTERISTICS OF THE REAR LOCKING DIFFERENTIAL HAD BEEN CHANGED. THE TRUCK WAS BACK TO THE DEALER, DAVID CADILLAC, MANY TIMES FOR THE SAME CONCERN WITH THE FRONT DIFFERENTIAL. ON ONE OCCASION THE TRUCK WAS RETURNED TO ME GUSHING GEAR LUBE FROM THE FRONT AXLE, ON ANOTHER IT WAS RETURNED TO ME WITH THE FRONT DIFFERENTIAL EMPTY. I WAS CHARGED FOR A 4 WHEEL ALIGNMENT WHEN ONLY 2 WHEELS CAN BE ALIGNED ON THIS TRUCK. THE WRONG OIL FILTER WAS INSTALLED, THE TRUCK WAS DRIVEN ABUSIVELY BY A DEALER EMPLOYEE (IT WAS RUN BEYOND MECHANICAL LIMITS WHILE COLD AS I STOOD IN THE PARKING LOT), AND WHEN I CALLED THE SERVICE ADVISER AFTER THE TRUCK HAD BEEN IN HIS SHOP FOR OVER A WEEK WITHOUT MY HEARING WHAT IT'S STATUS WAS, THE SERVICE PERSON SCREAMED AT ME ON THE PHONE "WHEN IT IS FINISHED I WILL CALL YOU!!!", AND HE SLAMMED THE PHONE DOWN. *NM
Feb 15, 2006
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
DT: THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT WAS HAVING A PROBLEM WITH THE POSITIVE TERMINALS ON THE BATTERIES THAT ARE MADE BY AC DELCO, THESE TERMINALS CORRODED FROM THE INSIDE, CAUSING THEM TO FALL OFF. THE PROBLEM HAPPENED ON OCTOBER 10, 2005. THE BATTERY HAD BEEN IN THE VEHICLE EVER SINCE DATE OF PURCHASE. THE MANUFACTURER OF THE VEHICLE AS WELL AS THE MANUFACTURER OF THE BATTERY NEITHER OF THEM WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM. THE CONTACT WENT TO HAVE THE BATTERY REPLACED, AND THE MECHANIC TOLD HIM THAT HE HAD TWELVE MORE OF THE SAME BATTERIES SI WITH THE SAME PROBLEM. *AK
Oct 17, 2005
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
DT: CONSUMER STATED BRAKE FAILURE RESULTED IN EXTENDED STOPPING DISTANCE. TOOK TO A DEALER FOR THIS ISSUE 3 TIMES. DEALER'S GENERAL MANAGER SAID THERE WAS SOME TYPE OF PROBLEM BUT HE DID NOT KNOW WHAT CAUSED IT. NO REPAIRS OR PARTS REPLACED. *AK ON OCT 18, 2004 THE REAR ROTORS WERE TURNED. EVEN AFTER THE ROTORS WERE TURNED THE BRAKES STILL PERFORMED POORLY. THE RIGHT FOG LIGHT FELL OFF WHILE DRIVING. *NM
Aug 01, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
DT: THE CONTACT COMPLAINED ABOUT A BRAKE PROBLEM. REAR ROTORS RUSTED. DEALERSHIP SAID THAT THIS WAS NORMAL WEAR FOR THE REAR ROTORS. THE GM CUSTOMER SERVICE TOLD HIM TO TAKE IT BACK TO THE DEALER, AND ALL THEY WOULD TELL HIM WAS THAT HE NEEDED TO REPLACE ROTORS AND REAR BRAKE PADS BECAUSE THEY COULD NOT TURN THEM OVER. *AK LEFT REAR AXLE SEAL LEAKED. THE SLIP YOKE AND REAR U-JOINT ON THE REAR DRIVESHAFT WERE REPLACED BECAUSE THEY WERE CAUSING A CHATTERING FEELING WHEN THE WHEEL WAS TURNED. *NM
Jul 08, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
2002 GMC SIERRA ANTI LOCK BRAKES ENGAGED WHEN CONSUMER ATTEMPTED TO STOP. *MR ON ANOTHER OCCASION THE ANTI LOCK BRAKES WOULD NOT ALLOW THE VEHICLE TO STOP. THE SERVICE DEPARTMENT INFORMED THE CONSUMER THAT THE VEHICLES HUB ON THE DRIVERS SIDE NEEDED REPLACED. THERE WAS NO LIGHT INDICATION. RUST WOULD GET UNDER THE SENSORS AND LIFT THEM. *SC
May 23, 2005
SEAT BELTS,SEATS
1 complaint
THE DRIVER'S SIDE SEAT BACK FRAME FAILED AT THE WELDED JOINTS. DRIVER WAS THROWN TO RIGHT AND BACK WHILE AT HIGHWAY SPEED. THIS COMPONENT ALSO SERVES AS THE SHOULDER/SEAT BELT ATTACHMENT.*AK
Dec 31, 2004
SUSPENSION,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY
1 complaint
2002 GMC SIERRA DENALI WHEEL BEARING FAILURE LEFT & RIGHT SIDE AS WELL AS FRONT DIFFERENTIAL TROUBLE. *AK
Mar 03, 2004
TIRES,UNKNOWN OR OTHER
1 complaint
I HAVE CARLISLE SURE TRAIL ST TIRES, SIZE ST 205/75D15, ON MY 2003 BIG TEX 60CH TRAILER. THE RIGHT REAR TIRE BLEWOUT FOR NO APPARENT REASON AT FREEWAY SPEEDS AND A LIGHT LOAD ON THE TRAILER. UPON FURTHER INSPECTION OF THE TIRES THAT WERE INSTALLE ON THIS TRAILER AT TIME OF PURCHASE, I HAVE REPLACE ALL FOUR TIRES, DUE TO THE ONE BLOWOUT, AND VERY SEVERE CROWNING IN THE CENTER OF THE TREAD AT THE PROPER COLD INFLATION PRESSURE OF 35PSI, THIS CROWNING OF THE TREAD ACTUALLY LOOKS LIKE AN OVER-INFLATED TIRE, WHEN IN FACT IT IS PROBEBLY A SEPARATION INSIDE THE TIRE. THE DOT NUMBERS ARE AS FOLLOWS: UUUL SCB0103 UUUL SCB0103 UUUL SCB0103 8LUL 0703 THE ODD NUMBERED TIRE IS THE TIRE THAT BLEW OUT AND HAD PRINTED IN THE BEAD AREA THAT IT WAS MANUFACTURED IN TRINIDAD. BY THE TIME I COULD GET THE TRAILER OFF THE FREEWAY THE BLOW-OUT WAS SMOKING.*AK
Aug 18, 2003
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THE VEHICLE SURGED, THE REMOTE STARTER INTERFERED WITH THE FAULT SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATE. THE VEHICLE LOST POWER WHILE DRIVING, AND STALLED, THE FUEL PUMP WAS REPLACED, HOWEVER THE PROBLEMS CONTINUED. *TS. THE TRANSMISSION CHANGED BETWEEN GEARS, AND THE DEALER CHANGED THE PCM. THE PROBLEM WAS DISCOVERED TO BE INCORRECT WIRING WHICH WAS ROUTED WRONG WITHIN THE IGNITION WHICH CAUSED THE PROBLEMS. *JB
Apr 03, 2003
ENGINE AND ENGINE COOLING,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
GMC SERRIA 2002. OUR TRUCK HAS RUST ON THE BUMPER BEHIND THE PAINTED COVER. THE DEALER SUGGESTED THIS IS NORMAL AND POLISHED IT, WITHIN ONE WEEK THE BUMPER SHOWED RUST AGAIN. THE DRIVER'S SIDE DOOR IS NOT LINED UP CORRECTLY, THE DEALER TRIED TO ADJUST IT, THE RESULT IS THE DOOR MUST BE SLAMMED TO CLOSE IT. THE MOTOR MAKES KNOCKING SOUNDS AT THE START AS IF IT HAS NO OIL. THE OIL HAS BEEN CHANGED EVERY THREE THOUSAND MILES. THE KNOCK STARTED AFTER THE TRUCK TURNED FOUR THOUSAND MILES. THE DEALER TOLD US THAT GM REPORTS THE KNOCK IS NORMAL. IT IS THE FIRST TIME I''VE HEARD OF A GAS MOTOR HAVING AN INTENTIONAL KNOCK. WE HAVE HAD THE TRUCK THIS SINCE IT WAS NEW AND HAVE HAD THE DEALER DO ALL THE REGULAR MAINTENANCE INCLUDING TIRE ROTATIONS AND OIL CHANGES.
Feb 20, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
CONSUMER COMPLAINS OF PREMATURE STALLING AT IDLE. THE VEHICLE LACKS SUFFICIENT POWER, IT SURGES AND AT TIMES REFUSES TO ACCELERATE. THE TRANSMISSION DOESN'T SHIFT DOWN PROPERLY OUT OF 4TH GEAR AND THE AIR CONDITIONING UNIT DOES NOT COOL PROPERLY AND MAKES WHISTLING NOISES. *JG *JB
Jan 08, 2003
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AUTOMATIC TRANSMISSION WILL DOWN SHIFT ABRUPTLY AND VEHICLE MAY LUNGE FORWARD WHEN SITTING AT LIGHT. DRIVER MUST KEEP FOOT PRESSED HARD AGAINST BRAKE PEDAL TO KEEP FROM MOVING WHEN SITTING STILL. PLEASE DESCRIBE DETAILS. *AK
Aug 14, 2002
SUSPENSION,VISIBILITY
1 complaint
VEHICLE BOUNCES ALL OVER THE ROAD, BOTH OUTSIDE MIRRORS VIBRATE DUE TO THIS. DEALER HAS BALANCED TIRES, DID NOT REMEDY THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Aug 13, 2002
Frequently Asked Questions
How many problems does the 2002 GMC Sierra have?
The 2002 GMC Sierra currently has 595 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 GMC Sierra?
The most common problems reported for the 2002 GMC Sierra are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 GMC Sierra problem data come from?
All problem and complaint data for the 2002 GMC Sierra comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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