2002 HONDA CR-V Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
526
Complaints Reported
Complaints by Component
AIR BAGS
113 complaints
My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.
Apr 23, 2024
The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Nov 01, 2022
The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.
Jul 07, 2022
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THERE WAS NO LOCAL HONDA DEALER NEARBY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO A SERVICE COMPANY IN PUERTO RICO. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Mar 26, 2021
AIR BAG DON'T WORK
Feb 06, 2021
+ 108 more complaints for this component
ELECTRICAL SYSTEM
50 complaints
THERE ARE THREE NHTSA RECALLS FOR 2002 HONDA CRV - 12V486000, 20V76800 AND 03V422000. HONDA SAYS MY VIN IS NOT INCLUDED IN THESE RECALLS, BUT I HAVING ALL THESE ISSUES. I'VE CALLED HONDA AND SPOKEN TO A CSR, AND I'M AT THE DEALERS RIGHT NOW. THEY WON'T HONOR THESE RECALLS, AND ARE CHARGING ME FOR DIAGNOSTICS.
May 12, 2021
I WAS OPERATING THE VEHICLE AS NORMAL. PARKED IN A PARKING SPOT WAITING FOR MY PARTNER WITH THE VEHICLE TURNED OFF. WHILE LEAVING I TURNED THE VEHICLE ON AND WHEN I WENT TO ROLL DOWN THE RIGHT REAR WINDOW USING THE DRIVERS PWMS THE WINDOW WOULD NOT MOVE AND THE SWITCH BEGAN TO SMOKE. I CUT THE POWER AND REMOVED THE FUSES FOR THE POWER WINDOW CIRCUIT TO PREVENT FURTHER DAMAGE. DID NOT TAKE ANY PHOTOS OF THE SMOKE. THERE IS A RECALL FOR THE PWMS CATCHING FIRE IN 2002-2006 HONDA CR-VS, WHEN I CONTACTED THE LOCAL DEALERSHIP ABOUT THE PROBLEM THEY REFUSED WARRANTY SERVICE.
May 04, 2021
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WAS SMOKE AND A STRONG ELECTRICAL BURN ODOR EMITTED FROM THE DRIVER'S DOOR MAIN SWITCHES AREA. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER. THE CONTACT FOUND THAT THE MASTER ELECTRICAL SYSTEM CAUGHT FIRE. THE CONTACT WAS UNABLE TO CLOSE THE REAR PASSENGER SIDE WINDOW. DRIVER DOOR SWITCH ARCING AND MELTING. THE SWITCH WAS REPLACED AND ONLY ONE WINDOW ISNT WORKING. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000. *BF *TR
Jul 15, 2019
THE PASSENGER SIDE POWER WINDOW SWITCH SMOKED AND STOPPED WORKING. THERE WAS A RECALL FOR THIS AND I WOULD LIKE TO KNOW IF THE REPAIR WOULD BE COVERED. THE PASSENGER WINDOW SIDE IS THE ONLY ONE AFFECTED.
Feb 27, 2018
DRIVER'S WINDOW WORKS, BUT PASSENGER AND BACK SEAT WINDOWS WONT WORK. I'M SEEING MANY OTHER PEOPLE WITH HONDAS HAVE THE SAME PROBLEM! ALSO, THE WINDSHIELD WASHER WON'T WORK.
Jan 30, 2018
+ 45 more complaints for this component
ENGINE AND ENGINE COOLING
45 complaints
AC COMPRESSOR SEIZED AND BROKE APART WHILE DRIVING ON THE HIGHWAY. *TR
Jun 05, 2013
CRV WITH 45,000 MILES MADE LOUD GRINDING NOISE AND A/C STOPPED WORKING. OCCUPANTS COULD HAVE SUFFOCATED DUE TO LACK OF AIR CONDITIONING IN CAR AS MEDICAL CONDITIONS PREVENTED OCCUPANTS FROM OPENING WINDOWS. *TR
Aug 19, 2011
THE AC STARTED TO MAKE BANGING NOISE, THEN CEASED TO WORK. THIS STARTED AT ABOUT 100,000 MILES, JUST AFTER THE WARRANTY EXPIRED. IN 90-100 DEGREE WEATHER THIS IS EXTREMELY DANGEROUS -- I FIND MYSELF FALLING ASLEEP BEHIND THE WHEEL IN THE HEAT, EVEN WHEN WINDOWS ARE OPEN. I CAN'T AFFORD $2000+ FOR REPAIRS. APPARENTLY LOTS OF CR-V OWNERS ARE EXPERIENCING THIS PROBLEM WITH AC COMPRESSOR. HONDA SHOULD BE RECALLING THIS VEHICLE AND PAY FOR ITS REPAIRS. *TR
Aug 12, 2011
AIR CONDITIONER FAILED COST IS 3000.00 TO FIX. *TR
Aug 26, 2010
AIR COMPRESSOR IN MY HONDA CR-V WENT OUT. NEEDS TO BE REPLACED. COST $3300. *TR
Jul 28, 2010
+ 40 more complaints for this component
EXTERIOR LIGHTING
38 complaints
WE RESPONDED TO A SAFETY RECALL ON OUR 2002 HONDA CRV IN 2013 TO REPLACE THE COMBINATION LIGHT SWITCH WHICH MIGHT CAUSE A FIRE OR THE LIGHTS TO GO OUT UNEXPECTEDLY. REPAIRS WERE COMPLETED 30 OCT 2013. IN MARCH 2017 THE ISSUES IDENTIFIED IN THE RECALL WERE EXACTLY WHAT HAPPENED. THE SWITCH STARTED SMOKING AND THE LIGHTS WENT OUT. I NOTIFIED THE CLOSEST DEALERSHIP TO SCHEDULE THE REPAIRS FOR THE ITEMS TO BE REPLACED. THE DEALER TOLD ME THAT YES THIS IS THE ITEM COVERED BY THE RECALL BUT WOULD NOT BE COVERED AND I WOULD HAVE TO PAY. THIS MADE NO SENSE TO ME BUT AS I HAD TO DRIVE 80 MILES TO RETURN HOME I WENT AHEAD AND PAID. I CONTACTED HONDA AND EXPLAINED THE PROBLEM. THEY RESPONDED THAT THE PARTS THEY HAD PREVIOUSLY INSTALLED WERE NOW OUT OF WARRANTY AND THEY WOULD NOT COVER THE COSTS. IT SEEMS THAT EVEN IF REPLACEMENT PARTS ARE USED AND THE SAFETY ISSUE STILL HAPPENS AS IDENTIFIED IN THE SAFETY RECALL, THEY SHOULD COVER THE REPAIR COSTS. THEY FELT OTHERWISE.
Jul 12, 2017
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT 5 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Aug 17, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE THE DRIVER REVERSING AT 5 MPH, SHE NOTICED THAT THAT A HEADLIGHT FAILED. THE CONTACT ALSO MENTIONED THAT THE WIRING OF THE HEADLIGHTS WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V136000 (EXTERIOR LIGHTING) AND WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Jul 17, 2014
I RECENTLY NOTICED THAT THE VEHICLE LIGHTS WERE PULSATING AT A LEVEL THAT WAS BARELY DETECTABLE. JUST YESTERDAY WHEN I ATTEMPTED TO USE THE VEHICLE AND TURNED ON THE LIGHTS ONLY THE RUNNING LIGHTS CAME ON. I HAVE NO HEADLIGHTS EITHER HIGH OR LOW BEAM. RESEARCH HAS DISCOVERED THAT 2002-2004 HONDA CRVS HAVE HAD THE IDENTICAL ISSUE DUE TO OVERHEATING CIRCUITRY CAUSING THE LIGHT SWITCH TO CATASTROPHICALLY FAIL. *TR
Jul 31, 2013
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG BURNING ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE HEADLIGHT SWITCH PLUG AREA WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 191,000.
Feb 07, 2013
+ 33 more complaints for this component
EQUIPMENT
26 complaints
IN 2006 WITH 66000 MILES AND UNDER NORMAL DRIVING CONDITIONS THE AIR CONDITIONING SYSTEM STARTED TO GIVE OFF BURNING SMELL WHICH CAUSED HEADACHES AND NAUSEA BEFORE THE SYSTEM FAILED COMPLETELY. A/C COMPRESSOR WAS FOUND TO HAVE FAILED AND IT WAS REPLACED. THEN IN AUGUST 2013 WITH 95000 MILES THE UNIT FAILED AGAIN WITH THE SAME ISSUE AND SAME TOXIC FUMES. AM CONCERNED ABOUT THE HEALTH IMPACT OF THIS ESPECIALLY DUE TO THE FREQUENCY OF THIS FAILURE. RESEARCH HAS SHOWN THAT THIS COMPONENT IS OF INADEQUATE DESIGN AND HONDA LOST A CLASS ACTION LAWSUIT DUE TO FREQUENT FAILURES. THIS FAILURE RATE, WHILE NOT IMPACTING THE SAFETY OF THE CAR, DOES HAVE POTENTIAL HEALTH HAZARDS FOR THE OCCUPANTS BEYOND REASONABLE RISK. *JB
Sep 05, 2013
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED DUE TO A FAULTY A/C COMPRESSOR. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE AIR CONDITIONER WAS NOT A SAFETY RELATED ISSUE SO THERE WAS NOTHING THEY COULD DO TO ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 97,000.
Oct 31, 2011
HONDA CRV 2002 AC WENT OUT ABOUT 2 MONTHS AGO. I WAS TOLD THE AC COMPRESSOR NEED TO BE REPLACE ALONG WITH RECEIVER DRIER AND ORIFICE TUBE. IT WILL COST AROUND $2500.00. HONDA OF AMERICA KNOWS THAT HAVE A PROBLEM WITH IT. *TT
Jul 22, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE COULD BE HEARD COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE COMPRESSOR WAS DETERIORATING INTERNALLY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Jul 19, 2011
ON JULY 15TH, THE ENGINE OF OUR CR-V ALL OF A SUDDEN HAD AN EXTRA LOAD ON IT. WE SHUT OFF THE AC AND THE EXTRA LOAD WENT AWAY. THE NEXT DAY, ABOUT 140 MILES INTO A TRIP THE AC STOPPED WORKING. WE TOOK THE VEHICLE TO TWO SEPARATE MECHANICS. THE NON-HONDA MECHANIC SAID THAT THERE WES A SERVICE BULLETIN ON THE AC STATING THAT THE COMPLETE AC SYSTEM HAD TO BE REPLACED. THE HONDA MECHANIC STATED ONLY THE COMPRESSOR AND THE CONDENSER HAD TO BE REPLACED. EITHER ONE IS EXTREME MONEY. THIS SEEMS TO BE A DESIGN FLAW WITH THE AC COMPRESSOR SUCH THAT WHEN IT FAILS IT DISTRIBUTES METAL THROUGHOUT THE AC SYSTEM. HONDA WILL NOT ACKNOWLEDGE ANY FAULT. *TR
Jul 28, 2010
+ 21 more complaints for this component
POWER TRAIN
21 complaints
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AT HIS RESIDENCE, HE LEFT THE KEY IN THE IGNITION AND WITHIN A FEW MINUTES WHEN HE RETURNED TO TAKE THE KEYS OUT OF THE VEHICLE, IT WAS ROLLING BACKWARDS. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED. THE POLICE DID NOT RESPOND. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Jul 07, 2010
2002 HONDA ODYSSEY TRANSMISSION FAILURE NOTHING. *TR
Jan 24, 2009
THE TRANSMISSION ON MY 2002 HONDA ODDYSEY WAS MAKING CLUNKY SHIFTS TO 2ND AND 3RD GEARS. ENGINE LIGHT CAME ON. LARRY HOPKINS HONDA SERVICE SAID TRANSMISSION NEEDS REPLACEMENT. CLASS ACTION LAWSUIT FOR 1999-2001 HONDA ODDYSEYS TRANSMISSIONS, AND THEY STILL DIDN'T FIX IT ON 2002 MODEL. OTHER INFO: ON 7/16/04, I TOOK CAR IN FOR THE RECALL/FIX (28,537 MILES)-- INSTALL OIL INJECTOR INTO TRANSMISSION. *JB
Jul 21, 2007
TL*- WHILE STOPPED AT A TRAFFIC LIGHT THE CONTACT PUT THE 2002 HONDA CR-V INTO PARK AND THEN SWITCHED THE GEAR BACK TO DRIVE, BUT THE SHIFT LOCKED INTO GEAR AND WOULD NOT SWITCH OVER TO DRIVE. THE CONTACT HAD EXPERIENCED THE FAILURE 3 TIMES THIS YEAR. THE CONTACT TOOK VEHICLE TO THE DEALERSHIP, AND THEY REPLACED A FUSE. THE CONTACT WAS NOT SURE WHICH FUSE THEY REPLACED BECAUSE HE DID NOT HAVE A COPY OF THE INVOICE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,000. *AK UPDATE *TR
Mar 13, 2007
I RECEIVED A RECALL LETTER IN THE MAIL FROM HONDA REGARDING MY 2002 HONDA ODYSSEY. IN THIS LETTER, IT CLEARLY STATES THAT THERE IS A PROBLEM WITH THE TRANSMISSION AND WATER PUMP. HENCE I TOOK MY CAR INTO THE HONDA DEALERSHIP AT NORM REEVE'S HONDA - CERRITOS. AFTER HAVING MY CAR AT THE SERVICE CENTER FOR 2 DAYS NOW ( I HAD TO RENT A CAR FROM ENTERPRISE), NOW THEY ARE TELLING ME THAT I NEED TO PAY THEM $3,800 TO REPLACE MY WATER PUMP. I AM VERY UPSET THAT I AM BEING TREATED THIS WAY. THE LETTER CLEARLY STATES THAT THERE IS A RECALL ON THE TRANSMISSION, AND THAT ANY SERVICES THAT MIGHT BE NEEDED WILL BE PERFORMED BY HONDA FREE OF CHARGE BECAUSE OF THE RECALL. MY CAR IS STILL UNDER WARRANTY, SO WHY IS THE DEALER TELLING ME THAT I HAVE TO PAY?? PLEASE ADVISE. THANK YOU.
Feb 04, 2005
+ 16 more complaints for this component
SEATS
16 complaints
Driver seat rocks like a rocking chair. Cannot be repaired without replacing rails and seat.
Jun 10, 2023
A STATE SAFETY INSPECTOR ADVISED THAT THE DRIVER'S SIDE SEAT IS COMING LOOSE AND COULD COMPLETELY BREAK LOOSE IN AN ACCIDENT. HE SAID IF IT GETS ANY LOOSER IT WILL NOT PASS A SAFETY INSPECTION (VIRGINIA). I HAVE OWNED CARS FOR OVER FORTY YEARS AND HAVE NEVER HEARD OF A CAR SEAT THAT WASN'T SECURED TO THE BODY OF THE CAR FOR THE LIFE OF THE CAR. THIS SPECIFIC DEFECT, RELATING TO HONDA CRV'S IS BROADLY REPORTED ON THE INTERNET. SHOULD A CAR SEAT POTENTIALLY BREAKING LOOSE IN AN ACCIDENT NOT BE SUBJECT TO A RECALL?
Aug 28, 2019
THE DRIVERS SEAT IS LOOSE. IT ROCKS BACK AND FORTH WHEN DRIVING AND WHEN STILL. IT IS NOT SOLIDLY INSTALLED AND CAN BE SHAKEN TO THE POINT WHERE IT LOOKS LIKE THE SEAT CAN ACTUALLY DETACH FROM ITS MOUNTING. THIS IS DEFINITELY A DEFECT BECAUSE THERE ARE MANY OTHER PEOPLE WHO ARE EXPERIENCING THESE SAME SYMPTOMS IN THEIR 2002 HONDA CR-VS.
Apr 29, 2018
MY 2002 HONDA CRV'S FRONT DRIVERS SEAT HAS BEEN ROCKING OR MOVING SLIGHTLY AS I DRIVE AROUND. I WENT TO GET MY CRV INSPECTED IN VIRGINIA AS IS REQUIRED EVERY YEAR, BUT WAS REJECTED. HE SAID THE SEAT HAS TO BE FIXED, IT ROCKS. IT SEEMS TO ME IF IT FAILED TO PASS THE VIRGINIA STATE INSPECTION, THEN IT IS A SAFETY HAZARD. I WENT ON THE HONDA OWNERS CLUB FORUM AND SAW THAT OTHER OWNERS HAD THE SAME PROBLEM. I CALLED THE HONDA RECALL CENTER, BUT THERE HAS BEEN NO RECALLS NOR CAMPAIGNS REGARDING LOOSE/ROCKING DRIVER SEATS. IT MUST BE A SAFETY ISSUE IF IT FAILED THE STATE INSPECTION. I'D LIKE FOR HONDA TO FIX MY SEAT SO IT DOES NOT ROCK WITH OUT CHARGE. I HAVE OWNED HONDAS FOR ABOUT 25 YEARS, NOW.
Feb 21, 2018
DRIVER SEAT BUSHING, SEAT ROCKS SINCE NEW, WITH IN FIRST MONTH OF OWNING DEALER NOTIFIED, THEY SAID THE ROCKING WAS NORMAL. FOUND NHTSA CMOAIN #02V251000, I WAS NEVER NOTIFIED.
Aug 28, 2017
+ 11 more complaints for this component
VEHICLE SPEED CONTROL
16 complaints
CRUZ CONTROL CUTS OUT WHILE DRIVING A LOT OF FORUMS ON INTERNET CRUZ CONTROL FAILS.
Jan 17, 2016
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.
Nov 10, 2015
WHILE PULLING INTO TRAFFIC FROM A STATE HIGHWAY ONTO AN INTERSTATE THE ACCELERATOR STUCK WIDE OPEN. BEFORE I COULD ASSESS THE PROBLEM MY SPEED HAD REACHED 80 MPH. USING THE BRAKES DID NOTHING. I WAS ONLY ABLE TO GAIN CONTROL AND SLOW THE VEHICLE DOWN BY TAPPING ON THE ACCELERATOR PEDAL SEVERAL TIMES. IN RESEARCHING CR-V'S I FOUND THAT THE PROBABLE CAUSE IS A BROKEN CRUISE CONTROL CABLE. NOTE: THIS HAS OCCURRED 3 ADDITIONAL TIMES. NOTE: THE CRUISE CONTROL WAS NOT ACTIVATED WHILE THIS PROBLEM OCCURRED. *TR
Dec 12, 2012
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT STOP ACCELERATING. THE CONTACT DEACTIVATED THE CRUISE CONTROL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE HAD TO BE TURNED OFF IN ORDER FOR THE ACCELERATION TO STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT DID NOT NOTICE ANY PRIOR ISSUES WITH THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 97,000. UPDATED 8/10/09 *CN THE CONSUMER STATED THROTTLE CABLE FRAYED AND THERE WAS NO EXPLANATION PROVIDED. UPDATED 08/13/09.*JB
Jun 29, 2009
WAS BACKING OUT OF A PARKING SPACE (CAR IN REVERSE). DUE TO THE TIGHTNESS OF THE AREA, HAD TO PUT THE CAR IN DRIVE TO PULL FORWARD SLIGHTLY AND THEN AGAIN IN REVERSE. WHEN THE CAR WAS PUT IN DRIVE THE SECOND TIME, IT LUNGED FORWARD AND ACCELERATED ON ITS OWN. CAR WAS STILL ACCELERATING WHEN IT HIT A PARKED CAR. EVERYTHING TURNED OFF ONCE THE CAR WAS PUT IN PARK AND THE IGNITION TURNED OFF. *TR
Aug 03, 2007
+ 11 more complaints for this component
SUSPENSION
14 complaints
ONE STABILIZER LINK IS BROKEN WHILE THE OTHER IS LOOSE.
May 20, 2017
WHILE DRIVING THE RIGHT FRONT LOWER CONTROL ARM SUDDENLY BROKE. THE CAR BODY COLLAPSED ON THE RIGHT FRONT SIDE AND WAS ONLY MANEUVERED TO SAFETY WITH EXTREME DIFFICULTY. *TR
Nov 10, 2014
THE RIGHT FRONT LOWER CONTROL ARM BROKE DURING DRIVING. THE CAR BODY COLLAPSED ON THE FRONT RIGHT SIDE AND IT WAS EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE TO SAFETY. THE 2006 HONDA CR-V WAS RECALLED FOR THE EXACT SAME ISSUE! PLEASE BE WARY, THERE IS A POSSIBLE MANUFACTURER DEFECT HERE. *TR
Nov 10, 2014
TL*THE CONTACT OWNS A 2002 HONDA CRV. WHILE DRIVING 55 MPH, THE TIRE DETACHED FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER VEHICLE AS A RESULT. THE VEHICLE WAS TOWED TO HIS RESIDENCE WHERE HE NOTICED THAT A SPRING ROD FAILED AND CAUSED THE TIRE TO FOLD. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Jan 22, 2009
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 15 MPH, WITHOUT WARNING, THE FRONT AXLE OF HER VEHICLE BROKE. HONDA ADVISED THE CONTACT THAT SHE WOULD HAVE TO PAY $6,000 FOR THE DAMAGE SINCE THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 43,197 AND THE CURRENT MILEAGE WAS 43,000.
Apr 19, 2007
+ 9 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
13 complaints
SMOKE STARTED ARISING FROM THE STEERING COLUMN WHILE DRIVING ON A CITY STREET DURING THE DAYTIME. DRIVER WAS NOT USING LIGHTS AT THE TIME AND WAS USING NORMAL OCCASIONAL TURN SIGNALS FOR A URBAN METROPOLITAN AREA. THE TURN SIGNAL WAS EVALUATED AND SHOWED MELTING OF THE TURN SIGNAL SWITCH AND THE TERMINAL HARNESS. THIS IS SIMILAR TO WHAT IS DESCRIBED IN NHTSA 12V-136 OR 12V-486. HONDA AMERICA AND HONDA DEALERSHIPS SAID THE 2002 HONDA CR-V WAS NOT INCLUDED, BECAUSE VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE MODEL AND YEAR OF THE CAR WERE INCLUDED AND HAVING THE SAME PROBLEMS DESCRIBED AS PREVIOUSLY MENTIONED RECALLS.
Oct 22, 2019
THE DRIVER'S SIDE DOOR ACTUATOR FAILED. I HAVE TO OPEN THE DRIVER'S DOOR WITH A KEY AND THE REMOTE DOESN'T WORK ON THE DRIVER'S SIDE. THE OTHER DOORS LOCK WITH THE REMOTE BUT ONLY AFTER THE DRIVER'S SIDE DOOR IS LOCKED BY KEY. THIS HAS ALSO AFFECTED THE INTERIOR LIGHTS WHICH DON'T LIGHT WHEN THE DOOR IS OPEN. *TR
Jun 13, 2013
MULTIPLE PROBLEMS WITH LOW BEAM HEADLIGHTS GOING OUT - HIGH BEAMS CONTINUED TO WORK IN ALL INSTANCES. FIRST INCIDENT 11/19/2007 REPLACED PART OF WIRING HARNESS DUE TO THE WIRING HARNESS HAD MELTED. 9/20/2010 LOW BEAMS WENT OUT AGAIN - REPLACED THE HEADLIGHT SWITCH. 3/7/11 LOW BEAMS OUT AGAIN - REPLACED THE HEADLAMP SWITCH. 6/2/11 LOW BEAMS OUT AGAIN - REPLACED THE MULTIPLEX CONTROL MODULE. 12/2/11 LOW BEAMS OUT AGAIN - IN SHOP DISCONNECTED AND CONNECTED WIRING - LOW BEAMS WORKING. 12/24/11 LOW BEAMS WENT OUT. 12/25/11 LOW BEAMS CAME BACK ON BY THEMSELVES. 1/4/2012 LOW BEAMS OUT AGAIN - IN SHOP CHECKED CONNECTIONS. PICKED UP CAR LOW BEAMS WORKING. 1/5/2012 - LOW BEAMS OUT AGAIN. APPROXIMATELY 3 OTHER VISITS TO A MECHANIC - CONNECTIONS UNPLUGGED AND REPLUGGED TO GET LOW BEAMS WORKING AGAIN. ALSO AT LEAST 5 OTHER INSTANCES WHERE THE LOW BEAMS WENT OUT AND CAME BACK ON BEFORE I COULD GET THE CR-V TO A MECHANIC. 9/2011 MOTOR TRENDS MAGAZINE REPORTS ISSUE OF LOW BEAMS HEADLIGHTS GOING OUT ON HONDA CR-V MODELS 2002 - 2005. I HAVE SPENT OVER $1000 TRYING TO GET THIS ISSUE RESOLVED. ISSUE WITH WIRING HARNESS MELTING SOUNDS VERY MUCH LIKE THE RECALL THAT HONDA ISSUED FOR THE FIT - 'WIRING HARNESSES FOR THE HEADLAMP CONTROL SWITCH - THE CONNECTOR COULD OVERHEAT AND FAIL, RENDERING THE LOW-BEAM LAMPS INOPERABLE. HONDA NOTES THAT HIGH-BEAM HEADLAMP FUNCTIONALITY IS NOT IMPEDED BY THIS ISSUE.' *TR
Jan 06, 2012
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE HEADLIGHT SWITCH. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11012 (EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 221,000. UPDATED 01/04/12 *BF
Dec 27, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT ALSO STATED THAT THE STEERING COLUMN WOULD BECOME HOT DURING THE FAILURE AND SHE COULD SMELL A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS BURNED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/20/11 *BF THE DEALER FOUND THE HEADLIGHT BULB BURNED OUT AND THE WIRING AT THE LIGHT SWITCH WAS BURNT AND THE CONNECTOR WAS DAMAGED. UPDATED 12/23/11
Dec 08, 2011
+ 8 more complaints for this component
SERVICE BRAKES, HYDRAULIC
13 complaints
2002 HONDA CRV - ROTORS NEED TO BE REPLACED VERY FREQUENTLY DUE TO WARPING WHICH CAUSES VIBRATIONS IN THE STEERING WHEEL WHEN APPLYING THE BRAKES. MY CRV HAS HAD ITS ROTORS REPLACED FOUR TIMES AND THE VEHICLE HAS 90,000 MILES. IT IS NOT DRIVEN IN HARSH CONDITIONS. *TR
Aug 10, 2010
2002 HONDA CRV WITH BRAKE FAILURE. CONSUMER STATES THAT THE BRAKES FAIL IF YOU PULSE THE BRAKE PEDAL TWICE RAPIDLY. CONSUMER SAID THE BRAKES PERFORM NORMALLY AFTER THE FAILURE. *KB
Nov 20, 2007
WHILE THE ENGINE IS UNDER LOAD IN A 2002 CRV-EX HONDA, IF THE DRIVER PULSES THE BRAKE PEDAL TWICE RAPIDLY THERE IS DRAMATIC BRAKE FAILURE. IN A PANIC STOP, IF THE DRIVER PRESSES ON BOTH THE GAS PEDAL AND THE BRAKE PEDAL IN THIS TIMING, THERE WOULD BE NO BRAKING POWER. IF THE DRIVER SUGGESTED THE BRAKES FAILED, THERE WOULD BE NO OTHER EVIDENCE TO SUPPORT THE CLAIM WITHOUT PERFORMING THIS TEST AS THE BRAKES WILL THEREAFTER PERFORM NORMALLY. I HAVE DEMONSTRATED THE FAILURE TO HONDA MECHANICS WITH A PRIVATELY OWNED CAR AND THEY DUPLICATED THE OCCURRENCE IN A DEALER CAR. THEY HAVE RESEARCHED THE HONDA TECHNICAL DATABASES AND COULD NOT FIND ANY REFERENCES TO THE BRAKE FAILURE OR A WAY TO FIX IT. *TR
Nov 01, 2007
ABS LIGHT CAME ON INTERMITTENTLY IN 2002 HONDA CRV. HONDA WANTED $500 TO REPLACE ABS CONTROL UNIT. I CALLED HONDA CUSTOMER SERVICE, AND HONDA AGREED TO FIX THE PROBLEM FOR $100 DEDUCTIBLE. I THINK THIS IS A SAFETY ISSUE--THIS SHOULD NOT BE HAPPENING IN A 5-YEAR-OLD VEHICLE--AND I WONDER IF IT IS A COMMON OCCURRENCE. *JB
Mar 12, 2007
REAR BRAKES FAILED ON OUR HONDA CRV AT LESS THAN 22,000 MILES. *NM
Jan 21, 2007
+ 8 more complaints for this component
SEAT BELTS
12 complaints
My front driver side seatbelt is not working properly and never has. I've had trouble getting it to roll into position instead it gets stuck outside the car door.When trying to find it to buckle up. When I unbuckle the seatbelt it Will not roll back into position and when I try to pull to get it to click onto I have trouble getting it to clasp. I've asked the Honda dealership if they could replace it for me without a charge they said no they could not. They suggested making a report and possibly getting special permission to replace it.
Feb 05, 2024
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE BELT FAILED. ONCE THE SEAT BELT WAS CLICKED INTO THE BUCKLE, THE SEAT BELT CHOKED AND LOCKED THE PASSENGER INTO A TIGHT POSITION. THE PASSENGER'S FACE TURNED PURPLE AND THE SEAT BELT HAD TO BE CUT WITH A KNIFE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Aug 07, 2014
CPSC# I1160315A 2002 HONDA CIVIC. CONSUMER STATES THAT SEAT BELT WAS LOCKING UP AND WITH EACH MOVEMENT WAS PULLING TIGHTER AND TIGHTER AND REMAINING LOCKED WITH NO WAY TO RELEASE IT OTHER THAN TO UNHOOK THE BELT ON HER GRANDSON. *LN THE CONSUMER STATED SHE ALSO EXPERIENCED THE REAR SEAT BELT LOCKING UP ON HER AS WELL. THE LOCAL DEALER ACKNOWLEDGED THEY HAD HEARD OF THE PROBLEM BEFORE, BUT IT WAS HONDA'S DESIGN AND THERE WAS NOTHING THEY COULD. *JB
Jul 20, 2011
CPSC DOCUMENT NUMBER I1160315A. CONSUMER STATES SEAT BELT LOCKED UP TIGHTLY AND WOULD NOT RELEASE UNTIL COMPLETELY UNHOOKED *TGW THE CONSUMER STATED THE SEAT BELT WAS LOCKING UP WITH EACH MOVEMENT AND WAS PULLING TIGHTER AND TIGHTER AROUND HER GRANDSON'S NECK. THE CONSUMER STATED SHE ALSO EXPERIENCED THE SAME THING WITH HER SEAT BELT IN THE REAR AS WELL. THE DEALERSHIP INFORMED THE CONSUMER IT WAS DESIGNED THAT WAY FOR SAFETY MEASURES. *JB
Jul 14, 2011
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE REAR SEAT BELTS HAVE CAUSED DISCOMFORT TO HER PASSENGER WHEN RIDING IN A BOOSTER SEAT. THE SEAT BELT ITSELF HAD LOCKED UP AND PRESSED INTO THE PASSENGERS STOMACH AND RESTRAINED HIS UPPER BODY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THE BELT WAS REACTING TO THE PASSENGER MOVING FOR SAFETY REASONS AND WAS UNABLE TO CHANGE ANYTHING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. UPDATED 07/28/11 *BF UPDATED 08/02/11
Jun 20, 2011
+ 7 more complaints for this component
UNKNOWN OR OTHER
12 complaints
SRS LIGHT ON IN DASHBOARD LIGHTS, WHAT IS THAT FOR AND HOW DO I FIX IT?
Apr 13, 2019
IGNITION CYLINDER. IF KEY IS REMOVED IT WILL NOT ALLOW YOU TO TURN THE KEY TO START THE CAR WHEN RE-INSERTED. THIS PROBLEM HAS LEFT MY FAMILY STRANDED. THANKFULLY AFTER AN HOUR OF PLAYING WITH THE KEY I WAS ABLE TO GET IT STARTED.. CANNOT REMOVE KEY UNTIL I HAVE THE MONEY TO FIX IT, HENCE NOT BEING ABLE TO LOCK THE DOORS WHICH IS A HUGE SECURITY ISSUE.
May 23, 2018
THE AC COMPRESSOR STOPPED WORKING THROWING THE BELTS OUT OF THE CAR. THIS HAPPEN 6 YEARS AND 4 YEARS AGO TWICE.
Jul 03, 2015
HAVE TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. ALSO KEY WILL NOT GO INTO THE LOCK. HAVE TO UNLOCK THE PASSENGER SIDE AND MANUALLY UNLOCK THE DRIVER'S SIDE DOOR.
Jul 01, 2015
THE AC COMPRESSOR LITERALLY EXPLODED, CAUSING OTHER DAMAGE.
Jun 21, 2011
+ 7 more complaints for this component
TIRES
10 complaints
The contact owns a 2002 Honda CR-V equipped with Primewell Tires, Tire Line: PF850, Tire Size: 205/70/R15, DOT Number: Y9CDCJTX. The contact stated that while his daughter was driving approximately 40 MPH, the rear driver's side tire became flat. While inspecting the tire it was discovered that the tire had develop a crack which extended from the sidewall to the top of the tire. The contact stated that the same failure had previously occurred with the rear passenger’s side tire. The cause of the failures was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The tire failure mileage was 20,000. The vehicle failure mileage was unknown. The VIN was not available.
Oct 13, 2023
LEFT REAR TIRE WITH APPROX 45,000 MILES ON IT BLEW AT 70MPH ON OPEN HIGHWAY, RESULTING IN LOSS OF CONTROL OF VEHICLE, ROLLOVER, DRIVER INJURED. *TR
Jul 13, 2012
CLEAR DAY, COOL TEMPERATURE, PROPER INFLATION, NO LOAD, SPEED 70 MPH, I -24 EAST BOUND. TREAD SEPARATED FROM WHITE SIDE WALL ON RIGHT REAR TIRE. TIRES PURCHASED 4 MONTHS BEFORE FAILURE. *NM
Jan 15, 2007
SPARE TIRES ON LATE MODLE CRV'S STICK OUT FARTHER THAN BUMPER AND IT YOUR VEHICLE NUDGES THE CRV FROM BEHIND, THE SPARE TIRE CONTRACTS THE VEHICLES HOOD AND CAUSES A BIG DENT AND HUNDREDS OF DOLLARS OF DAMAGE. SO MUCH FOR 5 MPH BUMPERS.*AK
Feb 11, 2004
WHILE DRIVING AT HIGHWAY SPEED. CONSUMER HEARD A LOUD NOISE. DRIVER PULLED OVER, AND NOTICED THE REAR PASSENGER SIDE TIRE CENTER WAS COMPLETELY GONE. *AK
Oct 28, 2003
+ 5 more complaints for this component
LATCHES/LOCKS/LINKAGES
9 complaints
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE DOORS FAILED TO UNLOCK FROM THE DRIVERS SIDE DOOR. THE DOORS WOULD ONLY OPEN WHEN THE KEY WAS INSERTED IN THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Nov 04, 2014
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO MANUALLY LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR LOCK ACTUATOR AND THE DRIVER AND PASSENGER SIDE DOOR CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Aug 15, 2014
IN 2010 THE LOCKS ON THE TWO FRONT DOORS AND LEFT REAR PASSENGER DOOR STOPPED RESPONDING TO THE ELECTRONIC SIGNAL AT ABOUT THE SAME TIME. ALL THREE ACTUATORS WERE REPLACED. THE VEHICLE HAS NOT HAD EXTENSIVE USAGE SINCE THEN BUT IN DECEMBER 2013 PROBLEMS DEVELOPED AGAIN WITH THE LOCKS - WITH TWO NEW DOORS AND ONE REPEATING DOOR. THE REAR RIGHT PASSENGER DOOR LOCK, THE TRUNK/HATCH LOCK, AND FOR A SECOND TIME THE DRIVER'S FRONT DOOR DO NOT WORK CORRECTLY. THE REAR RIGHT PASSENGER DOOR HAS NO EXTERNAL KEY LOCK AND DOES NOT RESPOND TO THE ELECTRONIC SIGNAL. IT MUST BE LOCKED AND UNLOCKED MANUALLY FROM THE INTERIOR OF THE CAR USING THE LOCK BUTTON ON THAT DOOR. THE DRIVER'S DOOR RESPONDS TO AN ELECTRONIC SIGNAL BUT A KEY CANNOT BE INSERTED INTO THE LOCK. THE TRUNK LOCK DOES NOT RESPOND TO A SIGNAL AND A KEY CAN ONLY BE INSERTED INTO THE LOCK IF THE CAR IS LOCKED AND THEN UNLOCKED VIA THE DRIVER'S SIDE CONTROL BUTTON LOCATED ON THE DOOR. IT SEEMS UNUSUAL THAT ALL THREE DOORS WOULD BEGIN EXPERIENCING DIFFICULTIES AT THE SAME TIME - WITH ONE DOOR THAT HAD ALREADY HAD AN ACTUATOR REPLACED BEING ONE OF THE THREE PROBLEM DOORS. WHY CAN THE CONTROL LOCK BUTTON ON THE DRIVER'S DOOR AFFECT THE ABILITY TO PLACE A KEY IN THE TRUNK/HATCH LOCK? HAS HONDA ISSUED A SAFETY BULLETIN OR RECALL ON THIS ISSUE? THERE SEEMS TO BE A LOT OF LOCK CONCERNS BEING POSTED ON CAR FORUMS CONCERNING THE CRV LOCK ISSUE. IS THIS A SAFETY ISSUE? *TR
Jan 19, 2014
PURCHASED VEHICLE IN 2008 DRIVER'S DOOR LOCK WOULD NOT WOULD NOT UNLOCK ALL DOORS. WE WERE TOLD THAT WAS NORMAL. NOW TAKING THE HONDA CR-V IN TO FIND OUT DEALER RECOMMEND REPLACING THE DRIVER'S DOOR LOCK CYLINDER AND ACTUATOR AT THE COST OF $400.00. THIS WAS A PROBLEM A PURCHASE OF TRUCK. *TR
Apr 18, 2011
REMOTE ENTRY PROBLEM DRIVER SIDE LOCKS DOES NOT OPEN OR CLOSE WITH REMOTE
Jul 22, 2005
+ 4 more complaints for this component
VISIBILITY
7 complaints
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER?S SIDE POWER WINDOW FAILED TO OPERATE AFTER BEING ENGAGED. THE CONTACT PERSONALLY REPLACED THE MASTER POWER WINDOW SWITCH. THE VEHICLE WAS REPAIRED PRIOR TO THE RECALL REPORT DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN WITH NHTSA CAMPAIGN ID NUMBER 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 02/26/13*LJ THE CONSUMER STATED THE WINDOW SWITCH WAS CORRODED. UPDATED 02/28/2013 *JS
Jan 28, 2013
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN RAINY WEATHER WHEN THE DRIVER'S DOOR EMITTED SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (MASTER POWER SWITCH VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.....UPDATED 12/19/12 *BF THE CONSUMER STATED THE MASTER POWER WINDOW SWITCH (ON DRIVER'S SIDE) WAS REPLACED ON 11/21/12 THE CONSUMER'S THE VEHICLE'S VIN SHOULD HAVE BEEN INCLUDED IN THE RECALL POSTED ON 10/16/12. *JS 12/21/2012
Nov 20, 2012
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AS SHE OPENED THE DRIVER SIDE WINDOW, THERE WAS SMOKE COMING FROM THE BOTTOM OF THE DOOR. THE FIRE DEPARTMENT WAS NOTIFIED WHO DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MASTER WINDOW SWITCH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY WOULD SEND A REPRESENTATIVE TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 180,592.
Sep 07, 2012
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER SIDE WINDOW WAS RELEASED IN THE DOWNWARD POSITION WITHOUT ASSISTANCE. THE FAILURE OCCURRED BEFORE ACCESSING THE PARKED VEHICLE. THERE WAS AN EXTREMELY STRONG BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE POWER WINDOW CONTROL MECHANISM WAS MELTED WITHIN THE DOOR HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THE CONTACT THAT THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE REPAIR PART WAS ORDERED AND WHEN THE PART BECAME AVAILABLE, THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 04/05/11*LJ THE DEALER FOUND THE MASTER CYLINDER SWITCH BURNT. UPDATED 07/22/22
Jan 10, 2011
WHAT'S GOING ON WITH THE HONDA CRV AIR CONDITIONING?????? I'VE HAD HONDA'S FOR 25 YEARS!!! I WAS DRIVING HOME FROM THE BEACH (MYR), I HEARD A CRACKLING AND A LOUD BANG NOISE, AS I WAS DRIVING AND MY A/C TOTALLY STOPPED WORKING.......WHAT'S THE STORY?????????? THIS NEVER HAPPENED BEFORE......WHAT WAS THE IMPLOSION?????
Sep 12, 2007
+ 2 more complaints for this component
ELECTRICAL SYSTEM,VISIBILITY
6 complaints
The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
Aug 25, 2022
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD DIFFICULTY INSERTING THE KEY INTO THE VEHICLE. IN ADDITION, THE REAR PASSENGER AND FRONT DRIVER SIDE WINDOWS DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Jul 05, 2016
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. IN ADDITION, THE MOTOR BECAME HOT WHEN THE SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. MAILED OUT 01/13/15*LJ
Dec 02, 2014
THE DRIVERS SIDE POWER WINDOW CONTROL IS SHORTING OUT. THE FRONT PASSENGER WINDOW WOULD NOT GO UP ALL THE WAY ABOUT A WEEK AGO IT WAS MANUALLY FIXED BY MY HUSBAND BUT THE CONTROLLER ON DRIVER'S SIDE WAS SHORTING OUT. THERE WAS A RECALL ON CERTAIN CRV'S BUT WE NEVER GOT ONE AND NOW OUR CAR IS ACTING UP JUST LIKE THE RECALL. WHEN I CALLED BOTH THE LOCAL HONDA DEALERSHIP THAT WE GOT THE VEHICLE FROM AND CALLED DIRECTLY TO HONDA I WAS TOLD THAT MY VEHICLE DIDN'T QUALIFY SINCE IT WAS NOT RECALLED. I FEEL THAT SINCE MY CAR IS DOING WHAT THE RECALL SAID, IT SHOULD BE PART OF THE RECALL REPAIR SINCE THIS IS NOW A SAFETY ISSUE. COULD YOU PLEASE LET ME KNOW HOW BEST TO HANDLE MY CAR SITUATION. I HAVE BEEN A LOYAL HONDA OWNER FOR YEARS AND REALLY LOVE MY CRV. I PLAN ON STICKING WITH HONDA BECAUSE WE HAVE ALWAYS BEEN VERY SATISFIED. LOOK FORWARD TO HEARING BACK FROM SOMEONE ON THIS MATTER. *TR
Jul 31, 2013
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED FIRE COMING FROM THE DRIVER'S SIDE POWER WINDOW SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 250,000. *TR
Mar 07, 2013
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
6 complaints
MY FUEL GAUGE IS NOT ACCURATE: IF THE TANK DROPS TO HALF FULL, THE GAUGE IS UNRELIABLE AND OFTEN REGISTERS MORE OR LESS GAS THAN THERE IS. USUALLY THERE IS LESS GAS THAN THE GAUGE REGISTERS, BUT I'VE FILLED UP THE TANK UNTIL THE TANK CLICKED, AND THE GAUGE STILL READ 3/4 FULL. I'VE BEEN BROWSING ON SOME ONLINE FORUMS, AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2002 CRV. ON THIS SITE, IT LOOKS LIKE 8 DIFFERENT PEOPLE WITH 2002 HONDA CRVS HAVE POSTED THE SAME COMPLAINT: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/HONDA-CR-V/TPHIOAURAC0I3T5O3 THIS IS A SAFETY HAZARD FOR ME BECAUSE I LIVE IN WI, WHERE TEMPERATURES COMMONLY REACH BELOW ZERO IN THE WINTER! I COMMUTE 50 MINUTES USING A COUNTRY ROAD, AND I COULD LITERALLY FREEZE IF MY GAS GAUGE IS UNRELIABLE, AND I THINK THAT I HAVE MORE GAS THAN I HAVE. (THERE ARE NO PUBLIC PAY PHONES ON MY ROUTE, AND THERE AREN'T ALWAYS HOUSES WITHIN WALKING DISTANCE.) THIS COULD, OF COURSE, ALSO BE A PROBLEM FOR ANYONE DRIVING ON THE FREEWAY WHO RUNS OUT OF FUEL DUE TO A FAULT GAUGE/SENDING UNIT. I TOOK IT TO A DEALER IN MADISON, WI, AND THE DEALER SAID THAT THE ESTIMATED COST WAS $450+ FOR PARTS AND LABOR. HELP! DO THE RIGHT THING, HONDA, AND ISSUE A RECALL IF THIS IS A KNOWN PROBLEM. IT DOES SEEM TO BE A FLAW IN THE MASS-PRODUCED COMPONENT, NOT JUST INDIVIDUAL QUIRK OF ONE CAR/DRIVER. *TR
May 07, 2012
I OWN A 2002 HONDA CR-V. THE GAS TANK CAP HAS CAUSED MY CHECK ENGINE LIGHT TO COME ON SEVERAL TIMES IN THE PAST. EACH TIME, I BUY A NEW GAS CAP AND THE ERROR GOES AWAY. I AM ON MY 3RD GAS CAP AND I'M GETTING A CHECK ENGINE LIGHT AGAIN. I WILL CALL HONDA TO REPORT THIS ISSUE AND TO REQUEST A REAL "FIX" TO THE PROBLEM. AS STATED BY OTHERS, THE CHECK ENGINE LIGHT IS A WARNING TO DRIVERS. IT'S IMPORTANCE IS WATERED DOWN BY SPURIOUS ERRORS LIKE THIS. HONDA NEEDS TO ADDRESS THIS. *TR
May 11, 2010
MY FILLER CAP ALSO LOOSENS BY ITSELF AND CAUSES THE CHECK ENGINE LIGHT TO GO ON. I AM ON MY 3RD CAP AND CONTINUE TO HAVE SPORADIC PROBLEMS WITH IT LOOSENING ON ITS OWN. WHEN THE CHECK ENGINE LIGHT GOES ON, I GET OUT OF THE CAR AND SURE ENOUGH THE CAP IS LOOSE. IT TAKES A COUPLE OF DAYS FOR THE COMPUTER TO RESET ITSELF AND THE ENGINE LIGHT TO GO OFF. VERY ANNOYING. *TR
Apr 12, 2010
MY 2002 HONDA CR-V HAS A FUEL FILLER DEFECT WHICH CAUSES THE "CHECK ENGINE" LIGHT TO COME ON. CHANGES IN TEMPERATURE OR OTHER WEATHER RELATED FACTORS CAUSE THE FILLER CAP TO LOOSEN AND THE LIGHT COMES ON. HONDA RECOMMENDS MANUALLY TIGHTENING THE CAP PAST "SEVERAL CLICKS" TO ENSURE A TIGHT SEAL AFTER FUELING. THE CAP LOOSENS ANYWAY ACCOMPANIED BY STRONG GASOLINE FUMES FROM THE LOOSENED CAP. HONDA KNOWS OF THE PROBLEM. THEY REPLACED THE FUEL CAP TWICE AND ONCE GAVE ME A $ 300 ESTIMATE TO REPLACE THE PLASTIC GAS TANK FILLER PIPE WHICH IS APPARENTLY THE ROOT CAUSE OF THE PROBLEM. TODAY WAS A WARM DAY AND THE LIGHT WAS ON ALL DAY AS I DROVE. THE ISSUE IS THIS: IF THE CHECK ENGINE LIGHT OFTEN COMES ON SPURIOUSLY, A DRIVER DOESN'T PAY ATTENTION TO WHAT MAY BE A LEGITIMATE WARNING FOR A SERIOUS ENGINE PROBLEM THAT COULD HAVE SAFETY IMPLICATIONS. IN ADDITION, THE LOOSE CAP CAUSES GASOLINE FUMES TO ENTER THE PASSENGER COMPARTMENT. HAVE THERE BEEN OTHER COMPLAINTS ABOUT THE FILLER CAP ISSUE? *TR
Apr 10, 2010
WHILE DRIVING AWAY FROM A RIVERSIDE CAMPSITE, TRIED TO STRADDLE SOME RUTS ON THE ACCESS ROAD. VEHICLE SLIPPED INTO THE RUTS AND BOTTOMED OUT SLIGHTLY, BUT I WAS STILL ABLE TO DRIVE OUT AND DID NOT GET STUCK. THE BRACKET DIRECTLY BEHIND THE GAS TANK ON THE UNDERCARRIAGE, WHICH HOLDS FUEL SYSTEM RELATED COMPONENTS, WAS ALMOST RIPPED OFF BY THIS MINOR CONTACT. IT IS THE LOWEST PART OF THE UNDERCARRIAGE AND VERY VULNERABLE TO DAMAGE WITHOUT ANY SORT OF PROTECTION. 2 OF 3 MOUNTS WERE RIPPED LOOSE, AND THE ASSEMBLY WAS BENT BACK TO RUB ON THE REAR AXLE AND HANG DOWN EVEN LOWER. THIS PROBLEM WAS REPORTED BY OTHER VR-V DRIVERS WHO HAD TO NAVIGATE DEEP SNOW AND SAND. SENSITIVE FUEL SYSTEM PARTS SHOULD NOT BE VULNERABLE TO DAMAGE IN THIS WAY! VEHICLE IS OUT OF WARRANTY. I WILL HAVE A CUSTOM MADE SKID PLATE AND MOUNTING BRACKET INSTALLED IF HONDA DOESN'T OFFER TO FIX FOR FREE WITH A NEW, SAFER DESIGN. *JB
Nov 22, 2004
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING,EQUIPMENT
6 complaints
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER COMPRESSOR FAILED CAUSING THE SERPENTINE BELT TO BECOME FAULTY. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. IN 2005, THE CONTACT REPLACED THE ENTIRE AIR CONDITION SYSTEM HOWEVER, THE VEHICLE CONTINUED TO STALL. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT INFORMED HER THAT SHE WOULD BE RESPONSIBLE FOR PAYMENT. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO PROVIDE HER WITH ANY ADDITIONAL ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 176,000.
Mar 21, 2011
I HAVE A 2002 CRV NOW WITH 139,000 THIS IS THE 4TH TIME MY AIR COMPRESSOR HAS GONE OUT ON THIS CAR AND HONDA REFUSES TO TAKE FULL RESPONSIBILITY. THE FIRST TIME IT WENT OUT WAS IN JULY 2003 AT 31842 MLS, JULY 2004 AT 46,997 MLS, MAY 2006 AT 99,384 AND NOW JUNE 2008 AT 139,000. THE FIRST 2 TIMES IT WENT OUT IT WAS UNDER WARRANTY THE 3RD TIME HONDA SAID THEY WOULD FIX IT BECAUSE IT WAS STILL UNDER 100K AND NOW THEY ARE SAYING THAT I SHOULD BE RESPONSIBLE EVEN KNOW THEY KNOW THEY ARE HAVING ISSUES WITH THE COMPRESSORS IN 2002 AND 2003 CRV. *TR
Jul 10, 2008
2002 HONDA CRV EX 4WD: AT 45000 MILES THE OXYGEN SENSOR WENT OUT; ONE WEEK LATER THE ENTIRE A/C COMPRESSOR BODY HAD 1 INCH LONG CRACK AND LEAKED. UNBELIEVABLE. *NM
Aug 17, 2006
2002 CRV ORDERED AND BOUGHT NEW IN 2004 AND 2005 REPLACED WHOLE AIR CONDITIONING UNIT FIRST TIME HAD TO WAIT AS PARTS WERE NOT AVAILABLE. IN 2006 HAVE TO REPLACE COOLING FANS AS BOTH NOT WORKING. HONDA HELPED WITH PART OF COST FOR FIRST TWO REPAIRS BUT THIS SHOULD NOT HAPPEN THIS CAR IS A LEMON. *NM
Aug 17, 2006
AIR CONDITIONER COMPRESSOR HAD COMPLETELY FAILED. A FEW DAYS AFTER THE COMPRESSOR FAILED, THE SERPENTINE BELT SNAPPED. *AK THE VEHICLE WAS IN MOTION WHEN THE A/C WENT OUT WITH NO WARNING. THE VEHICLE MADE A TAPPING NOISE AND SMELLED LIKE BURNING RUBBER ALONG WITH SMOKE COMING OUT FROM THE HOOD WHEN THE SERPENTINE BELT WAS FOUND SNAPPED. *SCC *JB
Nov 04, 2003
+ 1 more complaint for this component
ELECTRICAL SYSTEM,AIR BAGS
5 complaints
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS), THE SRS WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Jul 19, 2016
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VENT CONTROLS FAILED, THE ELECTRICAL DOOR PANEL ON THE DRIVERS SIDE FAILED, AND THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOOS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED. THE CONTACT WENT TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO INFORMED THAT THERE WAS AN ELECTRICAL SHORT IN POWER GOING INTO THE AC/COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Mar 27, 2015
SUB: HONDA CR-V 2002 . REF; OUTSTANDING RECALL RECENTLY, IN YEAR 2014, WE BOUGHT USED HONDA CR-V 2002 FROM GWINNETT PLACE NISSAN, DULUTH, GA AND WAS TRYING TO FIND ANY OUTSTANDING RECALLS FOR THE VEHICLE. WE CONTACTED HONDA MOTOR COMPANY USA THROUGH PHONE AND FAX LINE FOR RECALL (CLAIM NO: [XXX]) THEY INFORMED ME, THEY HAVE NO ANY RECORD OR ANY INFORMATION FOR PARTICULAR VEHICLE AS PER THEIR REPRESENTATIVE ACKNOWLEDGEMENT. THEY ALSO INFORMED US THAT WE HAVE TO FIND ANY RECALL BY OURSELVES. NOW, WE DON'T KNOW HOW TO HANDLE THIS KIND OF PROBLEM. OUR AND OTHER PEOPLE'S SAFETY IS VERY IMPORTANT FOR US. MANUFACTURE IS NOT WILLING TO GIVE ANY CO-OPERATION FOR THE RECALL OR GUIDE US WHAT WE CAN DO TO SOLVE THIS MATTER. PLEASE GUIDE US, WHAT KIND OF AN ACTION OR PROCESS TO HANDLE THESE PROBLEMS. THANK YOU FOR YOUR TIME AND CONSIDERATION C.C.TO:HONDA MOTOR COMPANY USA *TR
Mar 01, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Sep 26, 2014
TL*THE CONTACT OWNS A 2002 HONDA CRV. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE OPDF UNIT WHICH WAS REPLACED THE FOLLOWING DAY UNDER THE SERVICE WARRANTY. THE FAILURE PERSISTED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER TWICE. THE ESTIMATED REPAIR COST WAS $600.00. THE MANUFACTURER SUGGESTED TO THE DEALER TO TROUBLE SHOOT WITH AN IDENTICAL PART FROM ANOTHER VEHICLE. THE DEALER WAS UNABLE TO PROVIDE THAT RECOMMENDATION FROM THE MANUFACTURER AND ADVISED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE PARTS AND THE LABOR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 64,500. UPDATED 07/21/10. *LJ UPDATED 8/2/10 *CN THE CONSUMER STATED WHEN THE SRS LIGHT STAYS ON, THERE IS A FAULT SOMEWHERE IN THE SRS. THE SYSTEM IS DISABLED AT THIS POINT. IN CASE OF A COLLISION, THE AIR BAGS WILL NOT DEPLOY AND THE SEAT BELTS WILL NOT TIGHTEN. UPDATED 08/06/10*JB UPDATED 10/28/10 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JULY 23, 2010. THE SRS UNIT WAS REPLACED AT A A COST OF $ 617.72. UPDATED 11/01/10*JB
Jul 08, 2010
STEERING
5 complaints
THIS IS TO DESCRIBE A SAFETY ISSUE WE DISCOVERED WITH THE 2002 HONDA. WE EXPERIENCED AN INCIDENT WHILE DRIVING THE VEHICLE THE STEERING WHEEL SUDDENLY LOCKED UP AND FORCED THE CAR TO DRIVE INTO A GUARD RAIL. THE VEHICLE WAS TOTALED AND MY WIFE IS NOW LEFT WITH SHOULDER AND BACK PROBLEMS. IT HAPPENED ONLY DAYS AFTER A LOCAL HONDA DEALER HAD SERVICED THE VEHICLE TO RESOLVE THE TAKATA AIRBAG RECALL. THE CAR WAS BEING DRIVEN DOWN AN OFF-RAMP AND SUDDENLY THE STEERING LOCKED UP IN A HARD RIGHT TURN WHICH FORCED THE VEHICLE INTO A CONCRETE GUARD RAIL. THE CAR IS NOW TOTALED AND WE WERE WITHOUT SUFFICIENT INSURANCE TO REPLACE THE VEHICLE.
Mar 08, 2016
NOTICED HUMMING SOUND WHEN I RELEASED THE GAS PEDAL GOING 40 OR MORE MILES AN HOUR AFTER BEING SERVICED AT HONDA FOR 75,000 MILE CHECK UP. *TR
Oct 18, 2010
DEAR NHTSA I DON'T KNOW HOW TO APPROACH YOU WITH THIS BECAUSE I HAVE NEVER DONE ANYTHING LIKE THIS BEFORE. I AM LEASING A 2002 CRV HONDA AND HAVE BEEN VERY HAPPY WITH IT UNTIL TODAY. WHILE I WAS COMING THROUGH MY APARTMENT COMPLEX A LOUD CRACK CAME FROM UNDER THE VEHICLE ON THE PASSENGER SIDE. THE VEHICLE JOLTED TO A STOP AND I GOT OUT OF THE CAR TO LOOK AROUND THE AREA OF WHERE THE NOISE CAME FROM. THE PASSENGER SIDE WHEEL APPEARED TO LOOK LIKE IT HAD SEPARATED FROM THE AXEL OR SOMETHING. THEN I LOOKED FURTHER UNDER THE VEHICLE AND SAW THAT AND ARM OR ROD TO THE WHEEL HAD BROKE IN HALF. THERE WAS AN ADDITIONAL PIECE THAT BROKE AS WELL THAT APPEARS TO TAKE PART IN THE SECURING OF THE ARM OR ROD. I AM REPORTING THIS BECAUSE I FEE THERE IS A HUGE SAFETY HAZARD REGARDING LIVES WHO PRESENTLY OWN VEHICLE TO AS WELL AS MYSELF I AM FORTUNATE THAT I WAS ONLY GOING BETWEEN TEN TO FIFTEEN MILES PER HOUR AND WAS NOT ON THE FREEWAY AT A FASTER SPEED WHICH WOULD HAVE RESULTED IN A FATALITY OR EVEN MORE FATALITIES DEPENDING ON THE TRAFFIC AT THE TIME. *NM
Apr 04, 2004
WHILE DRIVING OVER 60 MPH STEERING WHEE PULLED TOWARDS THE RIGHT, MAKING IT DIFFICULT TO CONTROL VEHICLE. *AK
Oct 27, 2003
WHILE DRIVING THE VEHICLE AT ANY SPEED, TH STEERING WHEEL WILL PULL RIGHT OR LEFT. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS
Dec 05, 2002
AIR BAGS,SEAT BELTS
3 complaints
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Sep 05, 2023
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN THE STOP SIGN AND WAS T-BONED BY THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE SEAT BELT PRETENSIONER FAILED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED A BROKEN KNEE CAP AND UPPER TORSO INJURIES. THE REAR PASSENGER SUSTAINED BACK INJURIES AND THE DRIVER SUSTAINED BACK AND TORSO INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR A RECALL IN 2010. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL SPECIFICS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000. UPDATED 05/17/17*LJ UPDATED 08/07/2017*JS
Mar 22, 2017
PURCHASED THE CAR IN 2002. STARTING IN 2005, THE SEAT BELT WOULDN'T ENGAGE INTO THE BUCKLE. HAD TO FORCE AND FORCE THE BUCKLE IN FOR THE BUCKLE TO LOCK IN THE INSERT. RECENTLY, THE SRS LIGHT CAME ON. HONDA TELLS ME THAT THE SEAT BELT MUST BE REPLACED BECAUSE THE AIR BAGS MAY NOT DEPLOY UPON IMPACT BUT THERE IS NO WARRANTY. AN INDEPENDENT MECHANIC TELLS ME THAT THE SEAT BELT MAY IN FACT BE WARRANTED, BUT HONDA MADE NO MENTION OF THAT. *TR
Sep 12, 2011
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
Door locks. Doors won't lock or unlock while inside or outside of vehicle
Mar 16, 2022
IGNITION LOCKED
May 17, 2018
VEHICLE HAS HAD 4 OR 5 RECALL NOTICES. THE LAST ONE WAS REGARDING THE IGNITION SWITCH KEY INTERLOCK. WHEN THE VEHICLE WAS TAKEN FOR RECALL REPAIR THE DEALERSHIP DIDN'T HAVE THE PARTS AVAILABLE TO FIX THE SWITCH. *LA THE CIGARETTE LIGHT STOPPED WORKING. *NM
Feb 23, 2004
FUEL/PROPULSION SYSTEM
3 complaints
THE COATED FUEL LINE UP NEAR THE FUEL TANK RUSTED FROM INSIDE OUT YET THE REST OF THE FUEL LINE ESPECIALLY THE PART EXPOSED TO THE ROAD DEBRIS AND SALT WAS PRISTINE CONDITION. THE FUEL BEGAN SPILLING WHILE DRIVING AND WE NOTICED IT WHEN WE WENT TO PARK THE CAR IN THE DRIVEWAY - LOSING ~ 1 L/MIN..
Feb 21, 2017
WHEN I TURNED IGNITION TO START ENGINE, THE CAR SUDDENLY STARTED TO REV ERRATICALLY WITH RPM RANGING UP TO 5K+. MY FOOT WAS ON THE FLOOR NOT ON BRAKE OR GAS PEDAL. CRUISE CONTROL WAS OFF. FLOOR MAT WAS FAR FROM GAS PEDALL. THE CAR WAS ON PARK PLUS HAND BRAKE WAS ON. MY WIFE AND I BOTH WERE DUMBFOUNDED FOR COUPLE OF SECS THEN I FINALLY TURNED OFF THE IGNITION. WAITED A COUPLE OF SECONDS AND CAR RESTARTED FINE. INCIDENT DID NOT RECUR. CAR WAS IN GARAGE.
Oct 24, 2015
SINCE I BOUGHT CRV (USED), IN SEPTEMBER 2011, MY GAS GAUGE HAS BEEN INACCURATE. *TR
Jul 25, 2012
EXTERIOR LIGHTING,AIR BAGS
3 complaints
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS) AND 12V136000 (EXTERIOR LIGHTING) HOWEVER STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 05, 2015
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT 50 MPH, THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS), 14V351000 (AIR BAGS), AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Apr 22, 2015
2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO TWO RECALLS AND NO PARTS BEING AVAILABLE. *TGW DOCUMENT WAS WRITTEN IN SPANISH.
Aug 02, 2012
VISIBILITY,EQUIPMENT
3 complaints
TOMORROW I TAKE MY 2002 HONDA CR-V IN FOR IT'S FIFTH AIR CONDITIONER COMPRESSOR. IF IT WASN'T FOR THE CONCERN ABOUT VISIBILITY TO DEFROST/DEFOG THE WINDSHIELD IN CERTAIN WEATHER CONDITIONS, WOULD NOT BE SHELLING OUT ANOTHER $1600 PLUS TAX ON THIS RELIABILITY HIGHLY OVERRATED VEHICLE. CURRENTLY HAS ONLY 166,600 MILES ON IT. THIS TIME FAILURE IS BEING ATTRIBUTED TO THE CONDENSER FAN NEEDING REPLACEMENT ALSO. AT LEAST THIS IS THE FIRST TIME THE COMPRESSOR DIDN'T JUST COMPLETELY FAIL. BUYING IT AS A CERTIFIED USED VEHICLE ONLY HELPED WITH THE FIRST REPLACEMENT, SO I GUESS IT WAS WORTH IT, BUT CERTAINLY DIDN'T GET THE LONG TERM PEACE OF MIND EXPECTED FOR THE EXTRA COST. HONDA KNOWS THEY HAVE A PROBLEM BUT APPEAR TO NOT CARE TO HELP OWNERS COPE WITH THE EXORBITANT COST OF OWNING THIS OVER PRICED VEHICLE. *TR
Jun 02, 2011
I HAVE A 2002 HONDA CR-V WITH 84,000 MILES ON IT. THIS VEHICLE HAS BEEN WELL MAINTAINED & HAS HAD ALL MANUFACTURER RECOMMENDED SERVICES COMPLETED AND I HAVE THE RECORDS TO PROVE IT. THE A/C COMPRESSOR EXPLODED LAST WEEK CIRCULATING METAL FILINGS INTO THE VEHICLE'S SYSTEM. THIS IS A SAFETY HAZARD BECAUSE THE ENGINE COULD SEIZE AS A RESULT OF THE PRESENCE OF METAL FILINGS THEREFORE NOT HAVING ANY POWER BRAKES, POWER STEERING, ETC. ALSO, I CANNOT USE THE DEFROST WHICH CREATES LIMITED VISIBILITY IN COOLER TEMPERATURES WHICH ALSO CREATES A SAFETY ISSUE. THIS IS A COMMON, WIDELY KNOWN PROBLEM OFTEN REFERRED TO AS "HONDA BLACK DEATH". *TR
May 02, 2011
AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.*AK
Apr 12, 2007
STRUCTURE
3 complaints
I WAS DRIVING DOWN A HIGHWAY IN ANNAPOLIS, MARYLAND AT 55 MPH AND THE ENTIRE SUNROOF OF MY 2002 HONDA CRV SUDDENLY SHATTERED INTO THOUSANDS OF TINY GLASS FRAGMENTS THAT SHOWERED DOWN UPON MY DAUGHTER (IN THE FRONT PASSENGER SEAT) AND I. NOTHING HAD FALLEN ONTO IT FROM ABOVE, AND THERE WERE NO PRIOR CRACKS OR DEFECTS IN THE GLASS. THERE WAS A LOUD NOISE AS THIS OCCURRED, SUGGESTING THE DOUBLE PANE GLASS SIMPLY "EXPLODED". *TR
Apr 23, 2011
PROBLEMS WITH MICE IN PASSENGER COMPARTMENT. CONSUMER HAS CAUGHT A TOTAL OF 8 MICE. *MR THE CONSUMER HAD RUN OFF THE ROAD AND ALMOST ROLLED OVER DUE TO A MOUSE RUNNING ACROSS THE CONSUMERS LAP. THE CONSUMER PREVIOUSLY CAUGHT 8 MICE ON THE GLUE BOARDS IN THE CONSUMERS PASSENGER COMPARTMENT. THE CONSUMER REQUESTED THE DEALER TO FIX THE PROBLEM BUT THEY REFUSED. *SCC *JB
Jun 09, 2003
CONSUMERS COMPLAINT IS ONE ON THE STRUCTURE OF THE VEHICLE. WHEN IN THE DRIVERS SEAT, CONSUMERS KNEE TOUCHED THE IGNITION AND CONSUEMR CANNOT SEE THE BUMPER WHEN LOOKING OUT OF THE WINDSHIELD. VEHICLE IS THE LX SERIES. *JG
Oct 31, 2002
EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS
2 complaints
"TAKATA INFLATORS" AIRBAG LIGHT SYMBOL KEEPS COMING ON IN DASHBOARD WHILE IN MOTION
Feb 01, 2019
"TAKATA INFLATORS" AIRBAG WARNING LIGHT KEEPS COMING ON IN DASHBAORD WHILE DRIVING IN MOTION AT 15MPH SEATBELT WONT CLICK IN POSITION GOOD ALL THE WAY HAVE A HARD TIME BUCKLING THE SEATBELT INTO PLACE TAKE ABOUT 8 HARD TRIES INSTRUMENTAL PANEL LIGHTS WONT LIGHT UP IN DASHBARD AT NIGHT I CANT SEE THE ODOMETER OR SPEEDOMETER READINGS ALL THE LIGHTS ARE OUT AT NIGHT AND BOTH TURNING SIGNALS BLINKS TOGETHER ONLY AT NIGHT WHEN MAKING A TURN
Feb 01, 2019
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
I HAD BEEN DRIVING FOR APPROXIMATELY 30 MINUTES. AS I DROVE ALONG I-575 - A 4-LANE HIGHWAY - I NOTICED A KIND OF POWER SURGE FROM MY ENGINE. MY SPEEDOMETER REGISTERED 80 MPH! I APPLIED THE BRAKES BUT WAS UNABLE TO SLOW THE CAR MORE THAN 20-30 MPH, AND THEN IT STARTED TO CREEP BACK UP. I EXITED AT THAT POINT, KNOWING I NEEDED HELP. I WAS STILL GOING MUCH TOO FAST. I LOOKED FOR A SERVICE STATION AND NOT ONLY WAS THERE NONE, WITHIN SECONDS I WAS FACED WITH A RED LIGHT WITH 4 LANES OF CROSS TRAFFIC (GEORGE BUSBY PARKWAY) - I COULDN'T STOP THE CAR! SO I TOOK IT OFF THE ROAD IN A CONTROLLED CRASH, GOING OVER THE CURB, 6 OR SO FEET OF GRASS, A HUGE HEDGE, AND CRASHED INTO A VERY TALL, MATURE CRAPE MYRTLE. THANK GOD THE CAR FINALLY STOPPED. I WAS FORTUNATE THE CRAPE MYRTLE CONSISTED OF MULTIPLE TRUNKS RATHER THAN BEING AN OAK OR SIMILAR. THE CRAPE MYRTLE MANAGED TO DISSIPATE THE IMPACT OF MY CAR AND I ONLY SUSTAINED A BROKEN WRIST. THE AIR BAG DID NOT DEPLOY. MY INSURANCE COMPANY IS CHARGING ME WITH DRIVING OUT OF CONTROL!!!!
Oct 17, 2017
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO SLOW THE VEHICLE. THE CONTACT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO THE UPPER ARM AND BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Jul 15, 2016
ENGINE
2 complaints
I AM ASKING YOUR ASSISTANCE WITH A PROBLEM WITH MY HONDA CRV. I TOOK MY HONDA IN FOR THE AIRBAG RECALL ON SEPTEMBER 1, 2015. WAS TOLD IT WAS ACCOMPLISHED AND DROVE HOME IN THE EVENING TO DISCOVER THAT MY HONDA HAD NO OIL IN IT. (THE CHECKLIST PROVIDED BY THE SERVICE TECHNICIAN SHOWED THAT MY OIL WAS FINE.) NOT ONLY IS THE ABS LIGHT BACK ON BUT MY CAR HAS NOW DEVELOPED A THROTTLE ISSUE. A COPY OF MY SEPTEMBER 17, 2015 LETTER TO BOTH THE LOCAL HONDA DEALER AND THEIR CORPORATE OFFICES FOLLOWS.AT LEAST AS MUCH OF IT AS YOUR FORM ALLOWS. I HAVE NOT HAD THE COURTESY OF A RESPONSE FROM EITHER. SEPTEMBER 17, 2015 "HONDA CORPORATE OFFICES VIA FAX 310-783-3023 PRINCETON HONDA VIA FAX 609-683-1637 I AM SIMPLY GOING TO PRESENT THE FACTS. I DO NOT WANT ANY TELEPHONE CALLS. I WILL ACCEPT E-MAIL CORRESPONDENCE ON THE MATTER ONLY. ([XXX]) ON SEPTEMBER 1ST OF THIS YEAR, THE AIRBAG RECALLS FOR MY CRV WERE SCHEDULED TO BE EFFECTED. I RECEIVED A CALL THAT MY CAR WAS READY AT 8:30 IN THE MORNING. I PICKED MY CAR UP THAT EVENING AFTER WORK. ABOUT 7 MILES INTO MY 12 MILE TRIP HOME THE ENGINE BUCKED AND I LOST POWER. I WAS ABLE TO LIMP MY WAY HOME WHERE I PROMPTLY CHECKED THE OIL AND FOUND TO MY CHAGRIN THAT I THERE WAS NO OIL IN THE CAR. HOW THE OIL COULD HAVE BEEN FINE (ACCORDING TO THE INSPECTION CHECKLIST) AT 8 IN THE MORNING AND THEN EVAPORATE BY 7 PM FOR MY RIDE HOME RAISES MANY QUESTIONS. THE QUESTIONS RAISED RANGE FROM BENIGN TO MALICIOUS DEPENDING ON THE LEVEL OF ANXIETY I AM EXPERIENCING AS I DRIVE. I HAVE BEEN MONITORING MY OIL CONSUMPTION CAREFULLY AND THE CAR IS NOT BURNING OIL EGREGIOUSLY AT PRESENT. I HAVE NEVER BEEN ABLE TO AFFORD THE DEALER MAINTENANCE PRICES BUT I HAVE BOUGHT MY CAR TO OVER 244,000 MILES WITH WHAT CARE I COULD AFFORD TO GIVE IT. I HAD HOPED FOR AT LEAST 300,000 MILES, BUT I DO NOT KNOW HOW MUCH OTHER DAMAGE MAY HAVE BEEN CAUSED BY THIS EVENT." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Oct 30, 2015
THE AC COMPRESSOR KNOCKS AS IF IT WANT TO COME OFF THE ENGINE. THIS HAPPENS WHILE DRIVING CAUSING TO JERK THE CAR FORWARD WHEN IT KICKS IN, THEN STOPS AND KICKS IN AGAIN SHORTLY THERE AFTER. THE CAR ALMOST STALLED OUT JUST BECAUSE OF THIS. THE ENGINE WORKS HARD AT KEEPING THE COMPRESSOR FROM SHUTTING THE CAR DOWN. ONE OF THESE DAYS IT WILL COME OF THE ENGINE. *TR
Jun 30, 2014
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS AFTER THE REPAIR. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION AND REMAINED STUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE ENTIRE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
Nov 19, 2014
DOOR LOCK DOES NOT WORK WITH THE REMOTE OR MANUAL KEY. DOOR LOCKS SPORADICALLY MOVE UP AND DOWN WITH OUT TOUCHING DOOR LOCK SWITCHES. I SPENT $300.00 ON GENUINE HONDA PARTS AND HAD MY MECHANIC INSTALL A NEW ACTUATOR AND LOCK MECHANISM, AND THE PROBLEM IS EXACTLY THE SAME. I WANT TO TAKE THE CAR TO HONDA AND ASK FOR A TOTAL REIMBURSEMENT AND A FINAL REPAIR. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS PARTICULAR PROBLEM BECAUSE OF THE NUMBER OF COMPLAINTS ABOUT THE KEY LOCKS ON THESE MODELS. A LOCAL TELEVISION STATION ( WITH A PROBLEM SOLVING SEGMENT RECENTLY COVERED THIS PROBLEM.) CAN YOU PLEASE HELP ME IN ANY WAY? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR
May 21, 2013
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
WE BOUGHT THIS CAR IN MARCH, 2013. NOW IN 2014, WE NOTICED THE AC WASN'T WORKING WE ATTEMPTED TO RECHARGE IT WITH FREON, BUT I WAS TOLD THE COMPRESSOR NEEDED TO BE REPLACED. THE COMPRESSOR WAS REPLACE, THE CONDENSER, LINES, EX VALVE, EVEN A SENSOR. PRETTY MUCH ALL THE AC SYSTEM HAS BEEN REPLACE. NOW WE HAVE NOTICED THAT ONCE THE COMPRESSOR IS ON. IT CAUSES THE ENGINE TO STALL WHILE DRIVING OR MAKING TURNS. IT FEELS AS IF THE COMPRESSOR WILL CAUSE THE ENGINE TO TURN OFF. AS IF NOT BAD ENOUGH ONCE THE CAR IS ON PARK WITH AC ON THE COMPRESSOR WILL SHUT-OFF AND THE AC WILL START BLOWING A HUMID-SMELLY AIR. ONCE IT DOES THIS, THE COMPRESSOR'S EMERGENCY VALVE WILL OPEN AND FLUSH SOME FREON. IT IS A VERY SERIOUS SAFETY HAZARD. I DON'T FEEL SAFE DRIVING THE CAR WITH MY FAMILY IN IT. SPECIALLY NOW THAT I'VE READ ABOUT ALL THE OTHER RECALLS AND COMPLAINS. DOING MY RESEARCH NOW (WHICH IS TOO LATE), I FOUND THAT HONDA WAS SUED DUE TO THIS ISSUE. AC COMPRESSOR MALFUNCTION IS TO BE FOUND IN 02-04 HONDA CRVS. OUR CRV HAS BEEN BACK AT THE MECHANIC 3 TIMES THE LAST MONTH, AND YET THE ISSUE CANT BE RESOLVE. THE MECHANIC SAYS IT HAS TO DO WITH THE WAY THE SYSTEM WAS DESIGN. ALTERNATOR AND COMPRESSOR SHARE THE SAME BAND. I'M AFRAID AND CONCERNED THAT AT SOMEPOINT BOTH THINGS WILL GIVE-OUT WHILE DRIVING. *TR
Jul 03, 2014
2002 HONDA CRV: I WAS MAKING A TURN FROM A STOP LIGHT, INTO THE FREEWAY ON RAMP, AND I HEARD A LOUD GEAR DRAGGING SOUND FROM THE ENGINE COMPARTMENT. I LOST POWER STEERING AND THE CAR AND IT WAS PULLING TO THE RIGHT. I IMMEDIATELY ATTEMPTED TO PULL OVER JUST AS I WAS ASCENDING ON TO THE ON RAMP, HOWEVER THE ENGINE STALLED AND SMOKE WAS VISIBLE COMING FROM THE ENGINE BAY BEFORE I COULD SAFELY PULL OVER TO THE SHOULDER. I HAD TO PUT THE GEAR ON NEUTRAL AND PUSH THE CAR TO THE SHOULDER. IT WAS NERVE RACKING WITH MY WIFE AND TWO KIDS IN THE CAR. I NOTICED THAT FLUID WAS LEAKING UNDERNEATH THE CAR. I INSPECTED ALL THE FLUID LEVELS AND REALIZED THAT IT WAS FROM AN AIR CONDITIONER COMPRESSOR FAILURE, WHICH CAUSED THE ACCESSORY BELT TO DRAG AND STALL THE ENGINE. THE VEHICLE RESTARTED BUT AC WAS NOT FUNCTIONAL. *TR
Sep 16, 2013
AIR BAGS,TIRES
2 complaints
LEFT REAR TIRE BLEW OUT ON HIGHWAY AT 70MPH, DRIVER LOST CONTROL OF VEHICLE AND IT FLIPPED AND ROLLED MULTIPLE TIMES. PASSENGER AIR BAG DEPLOYED (NO PASSENGER IN VEHICLE) BUT DRIVER AIR BAG FAILED TO DEPLOY. DRIVER HAD BROKEN BONES, CUTS AND ABRASIONS. DEPLOYMENT OF DRIVER AIR BAG WOULD LIKELY HAVE REDUCED INJURIES TO DRIVER. *TR
Jul 01, 2012
WHILE TRAVELING ON THE HIGHWAY, THE RIGHT FRONT TIRE BLEWOUT, CAUSING THE DRIVER TO LOSE CONTROL OF HER VEHICLE. THE VEHICLE WENT INTO THE MEDIAN AND BECAME AIRBORNE (ROLLING OVER SEVERAL TIMES) ABOUT 4-5 MORE TIMES ON THE GROUND, HIT A SEMI-TRUCK TRAVELING ON THE OPPOSITE SIDE OF THE ROAD, FINALLY COMING TO A REST. ALSO, WITH THE FORCE OF THE IMPACT ON THE SIDES OF THE VEHICLE, PARTICULARLY THE DRIVER SIDE, IT WOULD SEEM TO BE STRONG ENOUGH TO ACTIVATE THE SIDE AIRBAGS, YET THE SAFTEY FEATURE DID NOT PERFORM, BRIDGESTONE DUELER H/T. *SCC
Oct 09, 2002
EQUIPMENT,UNKNOWN OR OTHER
2 complaints
I CALLED HONDA ABOUT MY AIR CONDTIONING SYSTEM AND DID AS THEY SAID. I BROUGHT MY CAR TO AN ACCREDITED HONDA DEALERSHIP AND HAD IT DIAGNOSED (WHICH I HAD TO PAY OUT OF MY OWN POCKET). THEY QUOTED ME $4,000. I CONTACTED HONDA USA AND AFTER THREE MONTH I FINALLY HEARD BACK FROM THEM, I INFORMED THEM THAT I WAS NOT THE FIRST TO HAVE THIS PROBLEM, THAT I HAD GONE ONLINE AND FOUND THAT I WAS NOT THE ONLY HONDA OWNER WHO HAVE HAD THERE AIR CONDITIONING SYSTEM BREAK. THE HONDA REPRESENTATIVE TOLD ME THAT THEY CAN NOT GO BY WHAT I READ ON THE INTERNET. WHICH IS TRUE TO A POINT BUT I THINK THEY HAD HAVE MANY COMPLAINTS ABOUT THIS PROBLEM ALREADY BECAUSE THE REPRESENTATIVE USE THE SAME DESCRIPTION I HAVE READ ABOUT THE AIR CONDITIONING UNIT, WHICH WAS "AIR CONDITIONING UNIT HAS CRACKED CAUSING SHARDS OF METAL TO PLUG UP THE UNIT, CAUSING A COMPLETE REPLACEMENT OF THE ENTIRE AIR CONDITIONING UNIT. HONDA USA QUOTED ME $3,991 TO FIX MY A/C WITH A DEADLINE OF 60 DAYS TO ACCEPT OR THEY WOULD RECIND THE "DISCOUNT" OFFER. I KNOW A/C PROBLEMS IS NOT A SAFETY ISSUE BUT I FEEL THAT HONDA KNEW OR KNOWS ABOUT THIS PROBLEM AND SHOULD RECALL OR SHOW THERE LOYAL OWNERS THAT THEY CARE. UNTIL SUCH TIME I AM NOW A FORMER HONDA CUSTOMER. *KB
Oct 11, 2011
THERE WAS A LOUD RATTLING NOISE COMING FROM MY AIR CONDITIONER. MY HUSBAND TOOK A LOOK AT IT. WHEN HE TURNED THE AIR CONDITIONER ON AND WENT AROUND TO THE FRONT OF THE CAR. THE BALL BEARINGS IN MY COMPRESSOR FAILED AND THE COMPRESSOR EXPLODED. SHARDS OF METAL FLEW FROM UNDER THE CAR. FROM THE RESEARCH I HAVE DONE THERE HAVE BEEN A LOT OF HONDA CRVS DOING THE SAME. IF ANYONE WAS STANDING NEAR THE CAR AT THE TIME OF EXPLOSION, THEY COULD HAVE BEEN HURT. *JB
Jul 17, 2006
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
CONCERNED ABOUT THE THREE SAFETY RECALL NOTICES ON THE VEHICLE. *LA THE RECALLS WERE CONCERNING THE THROTTLE CABLE, SHIFT CABLE, AND IGNITION SWITCH KEY INTERLOCK. THE CONSUMER DOESN'T FEEL SAFE NOR DOES SHE FEEL THAT SHE MADE THE CORRECT CHOICE IN PURCHASING THE VEHICLE. *PH *NM
Jan 06, 2004
CONSUMER RECEIVED RECALL NOTIFICATIONS FOR THE THROTTLE CABLE AND TRANSMISSION SHIFT CABLE. WHEN CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR RECALL REPAIRS, DEALERSHIP INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE. *AK
Dec 10, 2003
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
THIS IS THE 3RD RECALL ON MY 2002 HONDA CR-V. THE 1ST WAS FOR THE POWER-TRAIN-AUTOMATIC TRANSMISSION, THE 2ND FOR ELECTRICAL SYSTEM-IGNITION SWITCH, AND NOW IT'S FOR THE CR-V A/T SHIFT CABLE. THE WHOLE CAR SEEMS FAULTY. WHAT ARE MY RIGHTS AS A CONSUMER? SHOULDN'T THEY JUST GIVE ME A NEW CAR? *LA
Nov 20, 2003
IGNITION WAS ACCIDENTALLY TO BE TURNED OFF AND THE KEY REMOVED WITH THE AUTOMATIC TRANSMISSION STILL IN DRIVE ON 2 OCCASIONS UP TO DATE. *LA
Oct 22, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
WHILE APPROACHING AN INTERSECTION AND WITHOUT PRIOR WARNING. ANOTHER VEHICLE JUMPED IN FRONT OF CONSUMER CAUSING HIM TO APPLY BRAKES. THE OTHER VEHICLE HIT HIM FROM THE SIDE. FRONT DRIVER'S SIDE AIRBAG DIDN'T DEPLOY. DEALER WAS AWARE OF PROBLEM. PLEASE FILL IN ADDITION PROBLEM.
May 29, 2003
THE SRS LIGHT CAME ON SO I CONTACTED THE DEALER. THEY REPLACED THE SENSOR. I HAVEN'T HAD ANYMORE PROBLEMS WITH IT, BUT IT WAS ONLY 4 DAYS AGO. I HAVE BEEN READING OTHER PROBLEMS WITH THE SRS LIGHT AND I AM CONCERNED THAT THIS IS GONNA BE AN ONGOING PROBLEM. I AM WORRIED THAT THE AIR BAGS WON'T DEPLOY IF I AM IN AN ACCIDENT. AS FOR THE BRAKES. I KEEP HEARING A POPPING NOISE EVERY TIME I BACK OUT OF A PARKING SPACE OR THE DRIVEWAY. I HAVE NOT CONTACTED THE DEALER, BUT AFTER READING OTHER COMPLAINTS, I AM GOING TO DO THIS. I HAVE ALWAYS BEEN A DEDICATED HONDA LOVER AND I AM DISAPPOINTED TO HEAR ABOUT ALL THAT IS WRONG WITH THE VEHICLE I HAVE PURCHASED WITH MY HARD EARNED MONEY. DT
Nov 14, 2002
POWER TRAIN,WHEELS,UNKNOWN OR OTHER
1 complaint
Shaking at different speeds wheels feel like they are going to fly off crv. Torque converter shuttering cause tires to shake uncontrollable. Torque converter shakes so bad causes other problems with crv. This major safety issue been for years with Honda. Honda knows it. They just passing time. Then to fix it solve the problem for hundreds even thousands of people There transmission is flawed because their so many on the road they won't recall a transmission because the money. They scammed people . Even if you put new transmission or torque converter you end up with the same problem because it's poorly made. No one should have to drive a vehicle that shakes and makes the wheels feel like they going to fall off. If you don't find that major safety issue then this department isn't doing it's job.. stop letting these car mandatories get away with bad vehicles.
Aug 19, 2022
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.*JB
Oct 21, 2020
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
CAR IN DRIVEWAY. NOT DRIVEN FOR 3 DAYS, JUST NOT NEEDED BUT WORKING. DURING DAY, CAR CAUGHT ON FIRE. FIRE INSPECTORS WAS UNABLE TO DETERMINE THE CAUSE DUE TO THE EXTENT OF DAMAGE. THEY BELIEVED IT COULD HAVE BEEN ELECTRICAL. FIRE CONCENTRATED IN DASH AND ENGINE AREA. WINDSHIELD BLEW DURING FIRE. HAVE OWNED THIS CAR SINCE NEW, FOR 17 YEARS. 140,000 MILES.
Jul 09, 2019
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
NO AIR BAG
Feb 10, 2019
EXTERIOR LIGHTING,SEAT BELTS,SEATS
1 complaint
EVER SINCE I HAVE HAD MY CAR THE HEADLIGHTS BURN OUT WITHIN 3-4 MONTHS. CHANGE ONE, THE OTHER GOES OUT. AVERAGING 2000.00 OVER THE LIFETIME OF OWNING MY CAR. THE FRONT DRIVERS SEAT'S BOLT BROKE...THE SERVICE MANAGER SAID IT WAS BC OF WEIGHT...I WEIGH 135# I HAD TO PAY TO HAVE MY SEAT FIXED. NOT MY FAULT!! MY SEAT BELT WILL NOT BUCKLE UNTIL THE 4-5 TRY..IT KEEPS ON BOUNCING OUT OF THE CLICKER.
Jan 05, 2018
AIR BAGS,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
"TAKATA RECALL" MY HONDA-CRV WAS HIT BEHIND BY A YOUNG LADY IN NOVEMBER 2016. SHE ADMITTED HER FAULT AND HER INSURANCE COMPANY PAID FOR THE REPAIR TO THE GARAGE.THE REAR BUMPER WAS SEVERELY DENTED AND IT CREATED SOME OTHER MECHANICAL PROBLEMS AND THE GARAGE OWNER FIXED THEM.I DO NOT HAVE KNOWLEDGE ABOUT IT. EMPHATICALLY, I SHOULD SAY: # 1. WHEN THIS ACCIDENT TOOK PLACE THE AIR-BAG DID NOT DEPLOY. IT IS A BIG QUESTION ? # 2. THE GARAGE OWNER, DURING THE REPAIR DAYS ASKED ME TO TAKE THE VEHICLE TO ANOTHER GARAGE WHO DID THE 'WHEEL ALIGNMENTS." ONE OF THE PERSONS THERE TOLD ME " THE EXCEL IS NOT GOOD/DEFECTIVE AND NEED TO BE FIXED OR REPLACED... SOMETHING LIKE THAT AS FAR AS I CAN REMEMBER." I SAID THAT I CAN NOT AFFORD TO DO THAT NOW AND I BROUGHT THE VEHICLE BACK.I TOLD ABOUT IT TO MY GARAGE OWNER. HE INSPECTED IT AND SAID " CAN NOT SEE SUCH A THING, BUT WILL SEE LATER." SINCE THEN, I USE THE CAR WITH SUSPICIOUS AND SCARE TO DRIVE FAR AWAY PLACES. NEVER DRIVE ON FREE-WAYS. # 3. I GOT A DASH BOARD WARNING IN SEPTEMBER THIS YEAR. THE GARAGE OWNER SAID THAT ENGINE OIL NEED TO BE CHANGED AND I DID SO ON 09.26.2017. BUT STILL THE LIGHT IS ON ? I THINK IT SAYS " MAINTENANCE REQUIRED." WHY IS THE LIGHT IS ON EVEN AFTER OIL CHANGE IS DONE ? I DO NOT DRIVE THE VEHICLE EVERYDAY AS I CAN NOT AFFORD GAS MONEY. WE ARE STATE BENEFICIARIES AND THE STATE HAS CATEGORIZED US AS LOW INCOME FAMILY. MYSELF AND THREE FAMILY MEMBERS MOST OF THE TIME TRAVEL BY BUS. THEREFORE, I CAN NOT AFFORD TO PAY FOR REPAIRS AND KINDLY HELP ME TO FIX THESE ISSUES AT AN EARLY DATE. THANK YOU.
Dec 27, 2017
ELECTRICAL SYSTEM,SEAT BELTS,SEATS
1 complaint
DRIVERS SIDE SEAT BELT WILL NOT ALWAYS CLICK INTO LOCK. DRIVERS SIDE SEAT IS VERY LOOSE. MALFUNCTION LIGHT WILL NOT TURN OFF.
Dec 13, 2017
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
WHILE PASSING ANOTHER VEHICLE DRIVING UNDER THE SPEED LIMIT (25 MPH IN A 45 MPH ZONE). I ACCELERATED TO PASS, MY CAR BEGAN TO SPEED FASTER AND FASTER WITHOUT ME BEING ABLE TO CONTROL OR STOP THE VEHICLE. BOTH FEET WERE SLAMMED ON THE BRAKE PEDAL BUT WE REACHED 70MPH, BUT I COULDN'T STOP THE CAR. I PULLED THE EMERGENCY BRAKE AND YET THE CAR CONTINUED. WE RODE ON BOTH THE BRAKE PEDAL AND EMERGENCY BRAKE FOR AT LEAST A MILE. IT ONLY SLOWED DOWN A LITTLE, BUT I WAS ABLE TO DRIVE ON THE SHOULDER AND LUCKILY DIDN'T COME TO ANY STOP SIGNS OR TRAFFIC LIGHTS. I WAS FINALLY ABLE TO STOP MY VEHICLE N FRONT OF A RESTAURANT BY TURNING THE IGNITION OFF, WHILE STILL MOVING. WITH THE CAR FINALLY STOPPED, I PUT THE CAR IN PARK AND IMMEDIATELY CHECKED TO MAKE SURE THERE WAS NOTHING OBSTRUCTING THE PEDAL CAUSING IT TO ACCELERATE. THERE WAS NOTHING. NOTHING APPEARED OBVIOUSLY WRONG UNDER THE HOOD, EXCEPT A STRONG BURNING SMELL FROM THE BRAKES. I TURNED THE IGNITION ON WHILE IN PARK AND THE SPEEDOMETER WENT TO 140 MPH, THE RPMS RED LINED (WITHOUT PUSHING THE BREAK OR GAS PEDAL). I TURNED THE CAR OFF IMMEDIATELY. WE THEN PUT THE CAR IN NEUTRAL AND ROLLED IT INTO THE RESTAURANTS PARKING LOT. I CALLED AAA TO HAVE A TOW TRUCK BRING THE VEHICLE TO A LOCAL MECHANIC. LUCKILY, I WAS ABLE TO STOP THE VEHICLE BEFORE ANY PERSON WAS INJURED, KILLED OR DAMAGED PROPERTY. THE MECHANIC CONTACTED ME AND RECOMMENDED THAT HE NOT TOUCH IT AND TO HAVE HONDA PICK IT UP AND TAKE IT BACK TO THE DEALERSHIP FOR THEIR MECHANICS LOOK AT IT IN CASE IT WAS A MANUFACTURER'S DEFECT. I WENT TO THE HONDA DEALER IN PERSON AND SPOKE TO THE SERVICE MANAGER, HE WAS VISIBLY ALARMED BY THE EVENTS THAT HAPPENED ON SUNDAY. HE SAID THAT HE WOULD CHECK THE VEHICLE FOR ANY ISSUES. DEALER PICKED UP THE VEHICLE FROM MECHANIC. THE HONDA DEALER SAID THEY LOOKED AT THE CR-V AND COULDN'T FIND ANYTHING.
Jul 11, 2017
STEERING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A RED LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER, NECK, AND LOW BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TAKEN TO PAUL PAINT AND BODY SHOP IN HIGH RIDGE, MO, WHERE THE VEHICLE WAS BEING REPAIRED FOR THE CRASH DAMAGE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL POSITION LOCK FAILED TO ADJUST AND REMAIN SECURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Jun 12, 2017
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. HOWEVER, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF A SECOND VEHICLE. WITH THE MOTOR STILL RUNNING AND THE BRAKE PEDAL DEPRESSED, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE VEHICLE A SECOND TIME. WHILE ATTEMPTING TO MOVE THE VEHICLE, A SERVICE WORKER EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED AN INJURED LEFT ARM AND EYE IRRITATION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000. ...UPDATED 05/17/17 *BF THE CONSUMER STATED DUE TO NO CODES SHOWING UP AFTER THE FAILURE; THE FAILURE IS NEVER INVESTIGATED. UPDATED 10/18/2017*JS
Feb 23, 2017
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
LAST NIGHT AROUND 8PM MY HUSBAND AND I WERE LEAVING A CLIENTS HOUSE IN LEESPORT. WE WERE GOING SOUTH ON RT 183. WE WERE DRIVING APPOXIMATLY 20 MPH. WITH NO WARNING AT ALL, A BIG DEER JUMPED AND SLAMMED INTO THE DRIVERS SIDE. HITTING THE FRONT SIDE OF THE VEHICLE. WE PULLED OFF OF THE ROAD IMMEDIATELY. THE FLUID FROM RADIATOR WAS LEAKING OUT.
May 25, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
THREE BOLTS HOLD ON THE CLUTCH MASTER CYLINDER COVER.ONE BOLT HEAD HEAD WAS SHEARED/BLOWN OFF UPON DEPRESSING THE CLUTCH PEDAL WHEN STARTING THE CAR. BRAKE FLUID LEAKED OUT. CLUTCH WAS INOPERABLE AND POWER BRAKING DIMINISHED. THE CLUTCH MASTER CYLINDER WAS REPLACED AND 11 MONTHS LATER THE SAME INCIDENT OCCURRED. THE BOLT HEAD POSITION THAT WAS BLOWN/SHEARED OFF WAS THE SAME IN BOTH INCIDENTS.
Aug 26, 2015
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE BRAKE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Aug 10, 2015
SEATS,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
[XXX] [XXX] CALHOUN GA 30701 MY A/C COMPRESSOR HAS WENT OUT AGAIN FOR THE 3RD TIME. WE HAVE PAID HONDA HENNESSY OF WOODSTOCK A TOTAL OF $6000.00 IN THE PAST 5 YEARS FOR THIS. WE BOUGHT THIS HONDA CR-V WITH ONLY 3 MILES. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. ALSO MY DRIVER SIDE SEAT RECLINES BACK AND FORTH WITH OUT EVEN USING THE LATCH. MY DOOR LOCKS DO NOT EVEN WORK THEY HAVE HAD TO BE PRIED OPEN AND I HAVE TO LEAVE THE KEY IN THE IGNITION SWITCH OR IT WON'T START. INVALID VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Jul 12, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V70000 (AIR BAGS), 14V351000 (AIR BAGS), 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 31, 2015
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER PARKING THE VEHICLE, IT WAS IMPOSSIBLE TO SHIFT THE GEAR LEVER OUT OF PARK. THE CONTACT HAD TO CONTINUOUSLY DEPRESS THE BRAKE PEDAL AND FORCE THE GEAR OUT OF PARK MULTIPLE TIMES. THE DEALER STATED THAT THE BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Oct 06, 2014
ELECTRICAL SYSTEM,SEAT BELTS,INTERIOR LIGHTING
1 complaint
2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS . *SMD THE CONSUMER STATED SHE WOULD ALWAYS PUT THE KEYS IN THE SEAT, WHILE AT THE GAS STATION. THE VEHICLE LOCKED AUTOMATICALLY IF THEY KEYS WERE IN THE VEHICLE, BUT NOT IN THE IGNITION. THE CONSUMER STATED SHE WAS LOCKED OUT SEVERAL TIMES, JUST BY LAYING THE KEYS DOWN. THERE WAS NO SIGNAL OR ALERT THAT THE HEADLIGHTS WERE ON, AS SHE ACCIDENTALLY LEFT THEM ON. ALSO, THE INTERIOR LIGHT WOULD NEVER COME ON, WHEN SHE OPENED THE DOOR, THE HEADLIGHTS WERE REPLACED, THE SEAT BELT WOULD NOT RETRACT. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE ISSUE. THE DEALER INFORMED THE CONSUMER, SHE WOULD HAVE TO PAY $100 DIAGNOSIS FEE, TO DETERMINE, WHY THE LIGHT WAS STILL ON. *JB
Aug 07, 2014
STEERING,SUSPENSION
1 complaint
I AM 2ND OWNER OF THIS 2002 HONDA CRV-EX MADE IN GREAT BRITAIN FOR OUR LEFT HAND DRIVE (RIGHT SIDE OF ROAD) AMERICAN MARKET. CURRENT MILEAGE IS APPROXIMATELY 149,500. RECENT 4 WHEEL ALIGNMENT TO CORRECT FRONT TIRE WEAR AND RETURN TO MANUFACTURER SPECIFICATIONS HAS RESULTED IN VIOLENT PULL/TORQUE STEER TO RIGHT UPON ACCELERATION. DRIVING AT CRUISING SPEED REQUIRES STEERING CAR TO LEFT TO CONTROL CONSTANT PULL TO RIGHT. THIS IS NOT A ROAD CROWN ISSUE. I SEE FROM MY OWN INTERNET SEARCHES THAT THIS IS A VERY COMMON ISSUE FOR NUMEROUS YEARS OF THIS VEHICLE, BUT I HAVE NOT YET FOUND ANY COMPLAINTS ON FILE HERE. MANY CONSUMER STORIES FOUND ELSEWHERE DOCUMENT THAT A HONDA DEALER WON'T EVEN CONSIDER ASSISTING THIS PROBLEM IF THE VEHICLE IS OUT OF WARRANTY (LIKE MINE...). EVEN SO, MANY OTHER STORIES HAVE THE DEALER SAYING THAT THERE IS NOTHING THAT CAN BE DONE IF THE ALIGNMENT MEETS THE VEHICLE'S PUBLISHED ALIGNMENT SPECIFICATIONS. I AM TRYING TO GET A COPY OF A HONDA TSB THAT MIGHT ADDRESS THIS PROBLEM, BUT ACCESS TO HONDA MANUFACTURER WEBSITES IS BLOCKED ON ACCESSING TSB'S AND EVEN THIS USGOV SERVICE APPEARS TO REQUIRE PAYING FOR SUCH CRITICAL INFORMATION. I WILL KEEP LOOKING AND HOPE THAT THERE IS A DEFINITIVE CORRECTION TO THIS DANGEROUS VEHICLE BEHAVIOR AND I HOPE NHTSA WILL TAKE HONDA TO TASK ON THIS ISSUE FOR MANY CRV OWNERS. I SUGGEST NHTSA DO ITS OWN GOOGLE SEARCH FOR THIS PROBLEM AS A STARTING POINT. THANX!! *TR
Feb 15, 2014
POWER TRAIN,ENGINE
1 complaint
CAR STALLS WHEN YOU BRAKE TO STOP OR IF STOPPED WILL STALL WHEN YOU BEGIN TO ACCELERATE. ALSO WILL STALL WHEN MOVING THE DRIVE INDICATOR FROM DRIVE TO REVERSE OR REVERSE TO DRIVE WHEN STOPPED. CAR STALLS WHEN MAKING SLOW TURNS. STALLS ARE TOTALLY UNPREDICTABLE. HONDA STATES THAT IT CAN'T FIX THE PROBLEM WITHOUT A FAULT CODE. STALLING IS A SERIOUS ISSUE THAT CAN CAUSE AN ACCIDENT. *TR
Dec 17, 2013
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
I RESPONDED TO A RECALL NOTICE FOR THE AIRBAG INFLATOR. I HAD NOTICED, IMMEDIATELY THEREAFTER, THAT MY HORN AND CRUISE CONTROL IS INOPERABLE. I CONTACTED SERVICE ADVISOR WHO ASKED TO BRING THE CAR BACK IN. SHE AGREED THAT THE MECHANISM FOR THESE INOPERABLE PARTS IS IN "CLOSE PROXIMITY TO THE AIR BAG INSPECTION AREAS", FOR THE RECALL. HOWEVER, THEY CLAIM THEY "... ARE NOT LIABLE FOR THE CABLE REEL" AND WILL CHARGE TO HAVE IT FIXED. AND JUST YESTERDAY, IN THE PROCESS OF GETTING MY WINDOW FIXED, THE SAME DEALERSHIP LEFT OUT THE MOISTURE SHIELD AND DISABLED MY DOOR LOCKS WHICH ARE SUPERFICIAL ISSUES THAT THEY SOMEWHAT RESOLVED. HOWEVER, I STILL DO NOT HAVE A WORKING HORN OR CRUISE CONTROL BECAUSE THESE WERE CONSEQUENTIALLY DAMAGED AFTER INNOCENTLY RESPONDING TO AN AIRBAG RECALL INSPECTION. *TR
Oct 24, 2012
SEAT BELTS,SEATS,EQUIPMENT
1 complaint
I AM ONE OF THREE OWNERS WHO PURCHASED HONDA CR-V EX (AND LX) IN 2002. THIS HAS BEEN A GREAT FOR ME I WAS ABLE TO PAY FOR BY MYSELF. I WAS AT THE DEALERS AND I WAS ABLE TO SEE IT UNWRAPPED WITH ONLY 6 MILES ON IT AS I SINGED THE FORM TO GET IT THAT DAY. I HAD IT INSURANCE THE DAY I PICKED IT UP, WITH THAT BEING SAID I LOVE THIS CAR! BUT IN THE LAST TWO YEARS I HAVE NOTICE A GROWING NUMBER OF INCIDENTS INVOLVING THE SEAT BELTS IN THIS VEHICLE. I HAVE AT TIMES FOUND IT DIFFICULT TO SECURELY FASTEN THE SEAT BELTS AT ALL. MY ATTEMPT TO GET THE SEAT BELT SECURED CAN BE LABORING; MY MOTHER WITH HER FAILING HEALTH CANNOT DO IT VERY WELL AT ALL. IF I WAS ONLY ONE OF THE THREE OF US I WOULD ASSUME THAT IT IS JUST MY VEHICLE BUT IT IS NOT. IT CAN TAKE UP TO 5 MINUTES TO DO THIS SIMPLE TASK. THIS MAKES ME QUESTION IF THE CONNECTION WILL GIVE WAY DURING AN ACCIDENT. PLEASE UNDERSTAND THAT MY 6 YEAR OLD DAUGHTER IS IN THIS CAR TWICE A DAY. THIS IS NOT JUST ONE CAR SEAT BELT BUT ALL THE ONES IN THE BACK AND FRONT. SINCE IT IS THE LAW TO ENSURE THAT ALL PERSONS IN A VEHICLE ARE SECURELY FASTENS IN THE RETRAINING DEVICES. THIS WAS A RECALL SOME TIME AGO BUT IT WAS NOT ADDRESS WHEN I TOOK MY CAR TO A HONDA DEALER (2002 HONDA CR-V SEAT BELTS RECALL 01V351000), NOR THE ROCKING OF THE DRIVER'S SEAT (2002 HONDA CR-V SEATS RECALL 02V251000) WHICH I FIND MOST DISTRACTING. I FEAR THAT OWNER OF THIS USED VEHICLES WILL FIND IT REPAIR TO BE HIGH COST ITEMS. PLEASE CONSIDER AN INVESTIGATION OF THESE ISSUES. I HOPE THAT IT WILL RESULTS IN ANOTHER RECALL. IF NEED A PETITION TO COLLECT NAMES OF THE CURRENT OWNERS TO SHOW YOU THE NUMBER OF COMPLAINTS WILL OUT WEIGHT THE VERY CONSERVATIVE NUMBER OF AFFECTED OWNER FROM THE NUMBER ON THE RECALL NOTICE OF 2 IN THE 2002 HONDA CR-V SEATS RECALL 02V251000 AND 6744 AFFECTED OWNERS IN THE 2002 HONDA CR-V SEAT BELTS RECALL 01V351000. *TR
Sep 07, 2012
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN SUDDENLY, WARM AIR BEGAN TO CIRCULATE THROUGHOUT THE VENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR CONDITIONER COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. ALSO, THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND GOING OFF, SINCE THE VEHICLE WAS PURCHASED IN 2002. THE DEALER INFORMED THE CONSUMER THERE WAS A CRACK AT THE TOP OF THE FUEL TANK. UPDATED 07/17/14 UPDATED 03/10/16.*JB
Aug 16, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
THE A/C COMPRESSOR HAS FAILED TWICE. THE FIRST TIME AT 106101 MILES IN 2008 AND THE SECOND TIME AT 135567 MILES ON MAY 3, 2012. SO IT LASTED JUST 29466 MILES. THIS IS UNACCEPTABLE AND UPSETTING. THE NEW ONE IS ALREADY STARTING TO ACT UP BUT AT LEAST IT'S UNDER WARRANTY SINCE IT HAS ONLY BEEN 3 WEEKS SINCE IT WAS INSTALLED. HONDA NEEDS TO REDESIGN THE COMPRESSOR SO PEOPLE CAN AT LEAST GET A RELIABLE REPLACEMENT PART. HONDA SHOULD LOSE THEIR REPUTATION FOR BUILDING QUALITY CARS AND I WILL NEVER BUY ANOTHER ONE BECAUSE OF THIS. *TR
May 25, 2012
SEAT BELTS,SEATS
1 complaint
I PURCHASED MY 2002 HONDA CR-V USED FROM A LOCAL HONDA DEALER. THE DRIVER SEAT ROCKED BACK AND FORTH FROM THE DATE OF MY PURCHASE IN 2003. A MECHANIC AT THE HONDA DEALER ON A ROUTINE OIL CHANGE SAID THAT IT WAS BROKEN, AND THAT IT WOULD BE A $300 PLUS REPAIR. I HAVEN'T DONE IT, BECAUSE I FIGURED FOR A CAR ONLY HAVING 20,000 MILES ON IT SHOULD BE UNDER WARRANTY, AND THEY SHOULD HAVE CAUGHT IT WHEN IT WENT THROUGH THE "CERTIFIED" WARRANTY PROGRAM. MY SEAT BELT ON THE DRIVER SEAT WON'T LOCK, UNLESS I REPEATEDLY PUT THE CLIP IN AND OUT, AND THEN IT WILL FINALLY ENGAGE AFTER 8 TO 10 TRIES. AGAIN, IT HAS BEEN A PROBLEM SINCE I PURCHASED IT, AND I BELIEVE THAT IT SHOULD HAVE BEEN TAKEN CARE OF IN THE "CERTIFIED" WARRANTY PROGRAM. OF COURSE, NOW IT IS 10 YEARS LATER, AND I ONLY HAVE 80,000 MILES ON THE CAR, AND SINCE THESE THINGS WERE PRESENT WHEN I PURCHASED THE CAR, I DIDN'T REALIZE THAT THESE ISSUES SHOULD NOT HAVE EXISTED. IT APPEARS THAT THESE ARE ISSUES THAT MANY OTHER HONDA OWNERS ARE EXPERIENCING AS WELL, SO THAT WOULD SUGGEST MANUFACTURER DEFECT. *TR
Jan 17, 2012
AIR BAGS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD SHAKE ABNORMALLY AND THE SRS AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
Nov 18, 2011
SUSPENSION,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE SUDDENLY STALLED. THE FAILURE CAUSED A CRASH INVOLVING TWO OTHER VEHICLES. THERE WAS A POLICE REPORT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IDLE AIR CONTROL MODULE MOTOR, THE LOWER CONTROL ARM KNUCKLE AND THE BEARING WERE REPLACED. THE FAILURE OCCURRED AGAIN; THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE CRUISE CONTROL SWITCH WAS THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000 AND THE CURRENT MILEAGE WAS 75,273. THE BRAKE LIGHT SWITCH WAS REPLACED. UPDATED 04/01/11
Oct 07, 2010
ENGINE AND ENGINE COOLING,SEAT BELTS
1 complaint
I HAVE A 2002 HONDA CRV WITH 60,000 MILES AND I WAS DRIVING WITH MY AIR CONDITIONING RUNNING AND CAME TO A STOP LIGHT. AS SOON AS I PULLED AWAY THE CAR STARTING MAKING A VERY LOUD CLANKING NOISE. I PULLED OVER TO TRY TO FIGURE IT OUT AND REALIZED THAT WHEN I TURNED OFF THE AIR IT STOPPED. I DROVE BY THE HONDA DEALERSHIP IMMEDIATELY AND WAS TOLD THAT THE SOUND WAS FROM THE FAILED AIR COMPRESSOR THAT WE ABOUT $1200-2500 TO REPLACE. I HAVE CALLED AMERICAN HONDA MOTOR COMPANY AND THEY REFUSED ANY GOODWILL ASSISTANCE. *TR
Jun 28, 2010
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
2002 HONDA CR-V DRIVER SIDE DOOR DOES NOT OPEN WITH REMOTE OR FROM INSIDE WITH ELECTRIC SWITCH. DOOR CAN ONLY BE OPEN MANUALLY. THIS CREATES SAFETY ISSUES BOTH WHEN APPROACHING THE CAR FROM OUTSIDE AND INSIDE IF ONE GETS TRAPPED. *TR
Oct 20, 2009
FUEL SYSTEM, OTHER,AIR BAGS,SEATS
1 complaint
REPEATED MECHANICAL FAILURES OF THE 2002 HONDA CRV THAT I BOUGHT BRAND NEW HAVE BEEN OCCURRING SINCE AUGUST OF 2002. THE CAR WAS BOUGHT IN JULY OF 2002. THE ODOR FROM THE INSIDE CABIN FILTER FIRST OCCURRED IN AUGUST. THE FUSE TO THE WARNING DEVISE THAT WOULD ALERT THE DRIVER TO LIGHTS BEING LEFT ON, ETC. WENT OUT WITHIN 3-4 MONTHS. THEN MAJOR ITEMS WHICH HAD TO BE REPLACED: DIFFERENTIAL, 2004(THOUGH STILL UNDER WARRANTY, HONDA REFUSED TO REPLACE IT FOR 2 YEARS), NECK OF FUEL TANK BROKE, 2006, AIR CONDITIONING SYSTEM, 2007, DRIVER-SIDE WINDOW FELL OFF TRACK BECAUSE THE PLASTIC CLAMP CRACKED, 2008, CATALYTIC CONVERTER, 2009, O2 SENSOR, 2009, DRIVER'S SEAT UNSTABLE SINCE 2003, SRS SLOWLY WENT OUT BEGINNING WITH INTERMITTENT WARNINGS ABOUT SIDE DOOR AIR BAG BEING TURNED OFF BEGINNING IN 2003 WHICH DEALERSHIPS IGNORED AS JUST AN OCCURENCE FROM SOMETHING OR SOMEONE BUMPING AGAINST THE CLOSED DOOR FROM THE INSIDE. FINALLY IN 2008, WHEN THE LIGHT CAME ON TO STAY, I WAS TOLD THAT IT WAS A FAILURE OF THE SENSOR MOTOR__NOW MY PROBLEM TO AGAIN PAY FOR A MAJOR REPAIR. *TR
Jul 28, 2009
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
DRIVING AT DARK, 60 MPH, THE HOOD OF MY CR-V FLEW OPEN, BREAKING THE WINDSHIELD, DENTING AND DESTROYING THE ROOF AND HOOD AND HINGES. *TR
Oct 30, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT DISPENSES HOT AIR. THE DEALER STATED THAT THE CLUTCH ON THE AIR CONDITIONING WAS BURNED. THE CONTACT ALSO STATED THAT THE DRIVER'S SEAT IS WOBBLY AND NOT ATTACHED TIGHTLY AND THE AIR BAG LIGHT AUTOMATICALLY ILLUMINATES WHEN IT IS BUMPED AGAINST. THE DEALER STATED THAT A SWITCH MAY BE NEEDED. THE CONTACT STATED THAT WHEN SHE REMOVES THE KEY FROM THE IGNITION, THE VEHICLE CONTINUES TO MOVE. SHE STATED THAT NONE OF THE FAILURES HAVE BEEN REPAIRED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 71,825.
Jul 23, 2007
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
THE SRS LIGHT CAME ON IN MY 2002 HONDA CRV WHICH HAS ONLY 35000 MILES. I TOOK IT TO THE DEALER WHO INFORMED ME THAT THE SRS MUST HAVE WENT BAD AND IT WOULD COST $700 TO FIX. I ASKED IF THE LIGHT ON COULD BE CAUSED BY THE FRONT PASSENGER SEAT BELT LOCKING UP REGULARLY WHICH TEMPORARILY DOES NOT ALLOW YOU TO GET ENOUGH SEAT BELT TO ACTUALLY REACH THE BUCKLE AND THE DEALER SAID THAT MIGHT BE THE PROBLEM BUT I STILL WOULD NEED TO REPLACE THE WHOLE SRS SYSTEM. I ASKED IF THIS WAS A RECALL AND HE SAID NOT AT THIS TIME. I NOW HAVE CHECKED THE RECALLS AND SEE THAT THE SEAT BELTS AS WELL AS THE AIR BAGS HAVE BEEN RECALLED AND I HAVE NOT BEEN NOTIFIED OF EITHER BY THE DEALER AND I WOULD THINK THIS WOULD BE IMMEDIATELY CORRECTED ESPECIALLY SINCE THE SRS LIGHT CAME ON WHICH IS DIRECTLY RELATED TO BOTH OF THESE SAFETY DEVICES. *JB
Apr 25, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE TRANSMISSION WAS CRACKED AND REPLACED THE TRANSMISSION, RANGE SENSOR, RANGE SWITCH AND OXYGEN SENSOR WHICH REMEDIED THE PROBLEM.
Mar 10, 2006
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
DRIVER SIDE AIRBAG LIGHT ON. WAS TOLD NEED TO REPLACE THE AIRBAG. WHEN AC WAS ON, ENGINE GAVE STRANGE NOISE AND WENT DEAD COMPLETELY. RESTARTED THE ENGINE, AND TURNED AC OFF, THINGS WERE OK. *JB
Oct 22, 2005
ELECTRONIC STABILITY CONTROL,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE DRIVING N ON I-97 I WAS ATTEMPTING TO TURN RIGHT ONTO THE EXIT RAMP TO 32-W WHEN THE STEERING ON MY 2002 HONDA CIVIC FAILED. ALTHOUGH I WAS TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR KEPT GOING STRAIGHT. I ATTEMPTED TO APPLY THE BRAKES, BUT THEY ALSO FAILED, AND THE CAR KEPT GOING STRAIGHT DOWN AN ENBANKMENT UNTIL IT STRUCK A TREE.*AK
Apr 13, 2005
FUEL SYSTEM, OTHER
1 complaint
IN JANUARY OF 2005 I ECNOUNTERED THAT MY GAS GAUGE INTERMITTENTLY DOES NOT GO TO FULL WHEN I FILL UP THE TANK IF THE GAS TANK WAS 1/4 FULL OR LESS. I BROUGHT THE CAR INTO THE HONDA DEALERSHIP THE FIRST TIME AND THEY COULD NOT FIND ANYTHING. I JUST GOT THE CAR BACK YESTERDAY, 3/23/2005, FOR THE SAME PROBLEM AND AGAIN NOTHING WAS DONE TO FIX THE PROBLEM. MY BIGGEST CONCERN IS THAT THE GAUGE WILL FAIL IN THE FUTURE WITH MY DAUGHTER USING THIS VEHICLE FOR COLLEGE. I DO NOT WANT HER TO RUN OUT OF GAS OR HAVE AN ACCIDENT ON THE HIGHWAY IF SHE RUNS OUT OF GAS DUE TO A DEFECTIVE GAS GAUGE READING PROBLEM.*AK
Mar 23, 2005
STEERING,AIR BAGS,TIRES
1 complaint
I WAS DRIVING ON THE HUTCHINSON RIVER PARKWAY IN NEW YORK AT MODERATE SPEED, EVERYTHING WAS FINE, AND SUDDENLY AND COMPLETELY LOST STEERING. EVERY OUNCE OF MY BEING WAS DIRECTED AT TRYING TO STEER, TO NO AVAIL. THE CAR WAS LIKE A BAD CARNIVAL RIDE CONDUCTED BY DEMONS. I SMASHED INTO THE GUARD RAIL ON THE RIGHT SIDE OF THE HIGHWAY, CAROMED OFF IT, VEERED TO THE LEFT AND SMASHED INTO THE CONCRETE MEDIAN JERSEY BARRIER ON THE LEFT. I WAS ABSOLUTELY CERTAIN I WAS ABOUT TO DIE. THANKS TO THE BARRIER AND MY SEATBELT AND AIRBAGS (I HAVE SIDE-IMPACT AIRBAGS WHICH DID NOT DEPLOY, ONLY THE FRONT ONES DID - THERE WAS NO PASSENGER IN MY CAR), I DID NOT GO INTO ONCOMING TRAFFIC AS I BELIEVED I WAS ABOUT TO, WALKED AWAY FROM MY CAR AND AM SITTING HERE WRITING TO YOU NOW, QUITE BANGED UP AND BRUISED AND WITH A FRACTURED VERTEBRA BUT MIRACULOUSLY ALIVE. MIRACULOUSLY ALSO, NO OTHER CARS WERE INVOLVED. *** SOMETHING FAILED IN MY CAR TO CAUSE THIS AND I WANT TO KNOW WHAT. THERE WAS EITHER A TIRE OR MECHANICAL FAILURE OF SOME KIND. (THE TIRES STILL HAD DECENT TREAD ON THEM.) MY INSURANCE COMPANY SAYS THE CAR AND TIRES ARE SO DAMAGED FROM THE IMPACT THAT THEY CAN'T TELL WHAT CAUSED IT AND THEY SHOW NO INTEREST IN PURSUING IT. (IT DOES NOT APPEAR TO HAVE BEEN A BLOWOUT.) I'M SURE SOMEONE WHO KNEW HOW COULD INVESTIGATE THE CAR AND FIND OUT WHAT FAILED. IT SEEMS TO ME IT SHOULD BE OF INTEREST TO HONDA AND EVERYONE ELSE WHAT WENT WRONG HERE. I HAVE NOTIFIED AMERICAN HONDA ABOUT THE ACCIDENT AND WAS ASSIGNED A CASE NUMBER, BUT THEY HAVE NOT GOTTEN BACK TO ME. (P.S. THE CAR HAS CRUISE CONTROL BUT I WAS NOT USING IT.) *LA
May 30, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
ENGINE LIGHT KEEPS COMING ON & THEN CAR WILL DRIVE ROUGH. I HAVE TAKEN IT IN 3 TIMES ALREADY FOR SAME PROBLEM, THEY TOLD ME TO MAKE SURE GAS CAP IS ON TIGHT AND NOT TO OVER/UNDER FILL WITH GAS I HAVE BEEN DOING AS TOLD AND THE PROBLEM IS STILL PRESENT FOR THE 4TH TIME. CAR WAS PURCHASED ON AUGUST 2002.
Jan 15, 2004
WHEELS
1 complaint
THERE SHOULD BE A RUBBER FLAP OF SOME KIND TO CLOSE OF THE LARGE OPENING IN THE WHEEL WELL AREA WHERE THE STEERING RODS COME THROUGH TO THE WHEEL. THIS LARGE OPENING LETS WATER, MUD, SNOW & SLUSH SPRAY UP INTO THE ENGINE COMPARTMENT COVERING THE ENGINE, BATTERY, BRAKE AND POWER STEERING FLUID CONTAINERS SO THAT THEY ARE ALWAYS DIRTY AND HARD TO CHECK FOR THE CORRECT LEVELS. I BROUGHT THIS TO THE ATTENTION OF MY DEALER SHORTLY AFTER PURCHASING THIS VEHICLE, BUT THEY SAID THIS IS THE WAY IT WAS DESIGNED AND THERE WAS NOTHING THEY COULD DO ABOUT IT. I THINK THIS IS A BAD DESIGN, I MADE RUBBER FLAPS AND INSTALLED THEM MYSELF, THEY HELPED 100%. I WILL NOT BUY ANOTHER HONDA IN 2005 UNLESS THIS IS REMEDIED. *LA
Dec 06, 2003
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
CONSUMER WAS ABLE TO REMOVE KEYS FROM THE IGNITION WITH THE VEHICLE IN THE DRIVE GEAR. AS A RESULT, VEHICLE ROLLED DOWN A HILL WHILE PARKED. DEALERSHIP REPLACED MASTER CYLINDER, BUT THE PROBLEM RECURRED.*AK
Oct 02, 2003
ENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE
1 complaint
NAR 05/06/2003 MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SEVERE DAMAGES OCCURRED TO THE VEHICLE, THE FRAME WAS BENT, RADIATOR WAS DEFECTIVE, AND THE AIR BAGS DID NOT DEPLOY. *CB
May 06, 2003
SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
THE VEHICLE STARTED TO EMIT LOUD POPPING NOISES FORM THE BRAKES IN ANY DIRECTION THE VEHICLE WAS MOVING. THE DEALERSHIP EXPLAINS THIS A AS NORMAL. ALSO THE REAR TAILGATE GLASS WOULDN'T LOCK. *JG
Jan 28, 2003
SERVICE BRAKES, AIR
1 complaint
WHEN BACKING UP AND PRESSING THE BRAKES SLIGHTLY THERE IS A LOUD CLUNK NOISE. THE NOISE CAN BE HEARD FROM OUTSIDE THE VEHICLE AND IT APPEARS TO COME FROM THE FRONT BRAKES. WE TOOK IT INTO THE DEALER AND THEY ADJUSTED THE BRAKE CLIPS, THE NOISE WAS GONE FOR ABOUT A DAY AND THEN IT RETURNED.
Jan 21, 2003
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
CAR SKIPS AND HESITATES WHEN ACCELERATING BETWEEN 35 & 50 MPH. HAS CAUSED 3 NEAR ACCIDENTS MAINLY DUE TO BEING STARTLED. VEHICLE IS UNRELIABLE AND UNSAFE. HONDA HAS REPLACED COMPUTER AND OXYGEN SENSOR WITHOUT IMPROVING THE POOR PERFORMANCE. HONDA NOW TAKES THE OFFICIAL POSITION OF "THIS IS A CHARACTERISTIC OF THIS MODEL". I HAVE ASKED THAT THEY TAKE ME OUT OF THE VEHICLE AND HONDA HAS REFUSED.
Jul 31, 2002
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
DEALER WAS UNABLE TO HOOK UP WIRING HARNESS ON TOW BAR THAT GOES UP TO THE MOTOR HOME. CONSUMER FEELS IT'S UNSAFE TO DRIVE WITHOUT TAIL LIGHTS ON TOW BAR. ALSO, IF A VEHICLE WEIGHS OVER 1000 POUNDS, IN SOME STATES, ITEM THAT IS BEING TOWED MUST HAVE BRAKES. BRAKES WERE NOT AVAILBLE AT TIME OF PURCHASE. *AK THIS VEHICLE WAS PURCHSED WITH A CONTRACT AGREEMENT TO BE ABLE TO TOW BEHIND A MOTORHOME. THE DEALER WAS UNABLE TO COMPLETE THE AGREEMENT. CONSUMER WAS INFORMED BY THE DEALER THAT THE REAR LIGHTS WERE NOT WORKING AS REQUIRED AND THE BRAKING SYSTEM WAS NOT WIRED. THE WIRE SYSTEM IS REQUIRED TO ACTIVATE WHEN THE TOW VEHICLE BRAKES. THE MANAGER TOLD CONSUMER THAT HONDA WOULD NOT SPEND ANY MORE TIME OR MONEY ON A PROPER INSTALLATION. *JG1
May 22, 2002
Frequently Asked Questions
How many problems does the 2002 HONDA CR-V have?
The 2002 HONDA CR-V currently has 526 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 HONDA CR-V?
The most common problems reported for the 2002 HONDA CR-V are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 HONDA CR-V problem data come from?
All problem and complaint data for the 2002 HONDA CR-V comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - HONDA CR-V
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