2004 HONDA Pilot Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
544
Complaints Reported
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Complaints by Component
POWER TRAIN
124 complaints
Transmission locks up when vehicle has been driven for a short time
Aug 25, 2023
The contact owns a 2004 Honda Pilot. The contact stated that while driving at 60 MPH, the transmission was shifted into drive(D) and the vehicle shuddered. The contact related the failure to NHTSA Campaign Number: 04V176000 (Power Train). The vehicle was taken to an independent mechanic, where the transmission fluid was flushed 3 times; however, the failure persisted. The contact stated that the failure recurred while the vehicle is shifted into drive(D) and D3. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Mar 13, 2023
I was approaching a stop sign and slowing down to < 10 miles and the engine continued to slow down and the car started to push forward while I was totally pressing on the brake - it did not want to stop and kept pushing forward. I wasn't sure what was happening and quickly put it in neutral. My daughter who drives the car to school was sitting in the passenger seat and was completely shocked. I have been driving for 30+ years and at that moment felt things were totally out of my control. Extremely off to see a car keep going when you are trying to stop. I could 100% have hit someone if there was a car in front of me as I went two car lengths before realizing what was happening. I turned the car off. Started again and it was fine. This happened on Saturday, March 26th, 2022. I have not taken the car to the dealer. There were no lights or anything indicating any warning.
Mar 28, 2022
Transmission locked up while driving and wont drive after I stored the vehicle Iam glad no one was behind me on the freeway there is a extremely huge problem with this transmissions the government needs to get this kind of vehicles checked out at Honda before someone loses his life
Aug 31, 2021
WAS ON HIGHWAY AND STARTED JERKING REAL HARD WHERE I ALMOST HIT A CAR HEAD ON WAS GOING 55 FOR SURE SCARED ME TO DEAD AND PULLED OVER AND CALLED MY BOYFRIEND HE CAME TO ME AND GOT IN IT AND IT WOULDN'T GO FORWARDS BACKWARDS NOTHING SO HE WENT AND GOT TRAILER AND HAULED TO HIS HOUSE COULD OF BEEN MY LIFE ALONG WITH MY KIDS
Dec 28, 2020
+ 119 more complaints for this component
SEATS
73 complaints
UPON ENTERING THE VEHICLE AND SITTING IN THE DRIVER'S SEAT, I HEARD A LOUD POP AND THEN NOTICED THAT THE SEAT WAS EXTREMELY LOOSE AND WOULD ROCK BACKWARDS AS IF SOMETHING WAS BROKEN. I REMOVED THE SIDE COVER AND FOUND THAT THERE WAS A FAILED SEAT MOUNT BRACKET THAT HAD BROKEN IN HALF. THE VEHICLE IS CURRENTLY UNDRIVEABLE UNTIL THE SEAT IS FIXED SINCE THE SEAT SWAYS BACKWARDS ON ACCELERATION WHICH COULD LEAD TO AN ACCIDENT. I AM NOT AWARE OF ANY ACTIVE RECALL FOR THIS ISSUE BUT I BELIEVE IT SHOULD BE INVESTIGATED AS IT IS A MAJOR SAFETY CONCERN!
Dec 03, 2019
WHEN ACCELERATING AWAY FROM A STOP LIGHT, I HEARD A "POP" SOUND AND MY DRIVER SEAT SUDDENLY HAD A "ROCKING" ISSUE. THE DRIVER SEAT NOW ROCKS BACKWARD WHEN ACCELERATING, AFTER RESEARCHING ONLINE AND DOING A VISUAL INSPECTION I FOUND THAT A METAL "L" SHAPED BRACKET THAT MOUNTS THE SEAT BOTTOM TO THE SEAT FRAME HAS SHEARED OFF AT THE RIVET POINTS. THIS CREATES A HAZARD WHEN DRIVING AND I FEAR IN A CRASH, THE SEAT COULD BECOME UNATTACHED FROM VEHICLE INTERIOR COMPLETELY PUTTING OCCUPANT AT INCREASED RISK OF INJURY OR DEATH FROM AIRBAG DEPLOYMENT OR EJECTION FROM VEHICLE! DURING AN ONLINE SEARCH, I FOUND SEVERAL OTHER REPORTS OF THE SAME ISSUE TO NHTSA...THOSE REPORT NUMBERS ARE 1058303; 10578612; 10567737; 10541789; 10505250; 10489089; 10488805; 10466947; 10455702. I CONTACTED HONDA AND WAS TOLD SINCE THE WARRANTY WAS EXPIRED, THERE WAS NOTHING THEY WOULD DO. THIS IS A SAFETY HAZARD!!! WHY DOES SOMEONE HAVE TO BE KILLED BEFORE THE ISSUE IS FIXED?!? WITH SO MANY REPORTS ALREADY BEING LOGGED STATING THIS SAME PROBLEM, I WOULD THINK SOMETHING WOULD BE DONE ABOUT IT. THIS IS JUST AS DANGEROUS AT THE AIRBAG ISSUE THAT RESULTED IN A RECALL.
Nov 15, 2019
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE ACCELERATING AND BRAKING, THE DRIVER'S SEAT UNINTENTIONALLY MOVED FORWARD AND BACKWARDS. SPREEN HONDA (25050 REDLANDS BLVD, LOMA LINDA, CA 92354, (909) 799-7070) WAS CONTACTED, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOUNTING BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.
Oct 24, 2019
ON 06/21/2014, I WAS ENTERING MY VEHICLE WHEN A BRACKET CONNECTED TO THE ADJUSTER ASSEMBLY (PART# 81630-S3V-A30) BROKE. THIS OCCURRED ON THE DRIVERS SEAT. DUE TO THIS, THE SEAT WAS NO LONGER SECURE TO THE FLOORBOARD AND STARTED ROCKING BACK AND FORTH. I SEARCHED HONDA PART RECORDS AND I WAS UNABLE TO FIND A SPECIFIC PART NUMBER ASSIGNED TO THIS BRACKET. THE VEHICLE WAS PARKED AT THE TIME OF THE BREAK. BUT, WHILE DRIVING THE VEHICLE THE SEAT WAS UNSTABLE AND HARD TO KEEP IT STILL. A SEARCH OF NHTSA RECORDS FOUND THE FOLLOWING COMPLAINTS REGARDING THE SAME ISSUE - 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702. I TOOK PICTURES OF THE BROKEN BRACKET. IT APPEARS METAL FATIGUE MAY BE AN ISSUE.
Jun 21, 2019
THIS AFTERNOON AS I ENTERED MY CITY STREET PARKED, 2004 HONDA PILOT, FROM THE DRIVER'S SIDE, I HEARD A LOUD SNAPPING SOUND AS I SAT DOWN. THE DRIVER'S SEAT, SIMULTANEOUSLY WITH THE SOUND, ROCKED BACK, OBVIOUSLY NO LONGER SECURELY MOUNTED. UPON INSPECTION I FOUND THE FRONT LEFT 'L' SHAPED SEAT MOUNTING BRACKET HAD SHEARED IN TWO, IN LINE WITH THE TWO HOLES THAT THE SECURING RIVETS PASS THROUGH. THE BRACKET FAILED AND TORE, APPARENTLY THE METAL IS NOT THICK ENOUGH TO RESIST THE FORCES PLACED ON THE SEAT. PERHAPS RELATED TO THE SIZE OF THE RIVET HOLES.
May 23, 2019
+ 68 more complaints for this component
AIR BAGS
69 complaints
AIR BAG WARNING LIGHT IS ACTIVATED. I TOOK MY 2004 HONDA PILOT WITH CALIFORNIA LICENSE PLATE NUMBER [XXX] TO THE HONDA DEALERSHIP IN HEMET CALIFORNIA ON DECEMBER 14 2022 TO CHECK THE AIR BAG SYSTEM. I WAS TOLD THERE WAS A $100.00 DIAGNOSTIC FEE BECAUSE THE REPAIR IS NOT COVERED UNDER THE AIRBAG RECALL PROGRAM. MY VEHICLE IS 20 YEARS OLD AND I'M WORRIED THE DRIVERS SIDE AIR BAG IS UNSAFE AND COULD BE ACCIDENTLY ACTIVATED AND CAUSE INJURY OR DEATH. MY VEHICLE HAS OVER 300,000 MILES. AS OF TODAY, SEPTEMBER 6, 2023, THE AIR BAG WARNING LAMP IS STILL ON. IS THE ACTIVATED AIR BAG WARNING LAMP COVERED UNDER THE AIR BAG RECALL PROGRAM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 06, 2023
AIR BAG WARNING LIGHT HAS BEEN ACTIVATED. THE HONDA DEALERSHIP CHARGES $100.00 TO DIAGNOSE THE CAUSE. I WAS TOLD IT'S NOT PART OF THE AIRBAG RECALL AND I WILL HAVE TO PAY. MY VEHICLE IS 20 YEARS OLD. I BELEIVE ANYTHING TO DO WITH AIRBAGS SHOULD BE COVERED BY THE RECALL. IN THE CASE OF AN AIRBAG ACTIVATION AND I AM INJURIED OR KILLED FROM A DEFECTIVE AIR BAG. I HAVE PROOF THAT THE HONDA DEALERSHIP WAS ADVISED ON DECEMBER 14, 2022. THE AIR BAG WARNING LIGHT HAS BEEN ON FOR SIX (6) MONTHS AND CANNOT GET IT CORRECTED.
May 25, 2023
PASSENGER SIDE AIRBAG DEPLOYED WHILE VEHICLE IN OPERATION. MY HUSBAND WAS DRIVING ON THE FREEWAY, 65 MPH, NO IMPACT, NOTHING HIT OUR CAR, NO REASON. I WAS SITTING IN PASSENGER SEAT. THE AIRBAG BLEW, SOME BURNING AND BRUISING TO MY ARM, EAR IS RINGING. NO REASON FOR THE AIRBAG TO DEPLOY! VERY DANGEROUS. CALLED HONDA, CAR [XXX]. WE'VE HAD OUR FRONT AIRBAGS RECALLED. DO THE SIDES HAVE PROBLEMS TOO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 14, 2020
TAKATA RECALL AFTER GETTING THE RECALL IN 2015 I HAD THE AIRBAGS CHECKED AND REPLACED ON 10/15/2015 AT HONDA OF VALLEY STREAM SERVICE STATION. DESPITE THIS I HAVE BEEN GETTING LETTERS INCORRECTLY STATING THAT I DIDN'T GET IT REPAIRED YET. I HAVE UPLOADED THE DOCUMENTATION SHOWING THE AIRBAG REPAIR DONE ON 10/15/2015. PLEASE CORRECT THE RECORD SO I STOP GETTING THE MAILINGS REGARDING THIS. I ALSO WANT TO CORRECT THE RECORD SO THERE IS NO PROBLEM IF I WANT TO SELL THE CAR.
Aug 26, 2018
IT DO NOT WORK AT ALL.
Aug 03, 2018
+ 64 more complaints for this component
ELECTRICAL SYSTEM
33 complaints
Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that at the time of purchase, the odometer mileage reading was 160,000. After obtaining a Carfax Report it was discovered that the previous mileage was 337,000. The contact also indicated that the instrument cluster had been replaced and the air bag and check engine warning lights were inoperable, and the driver’s side air bag had been removed from the vehicle. The VIN was not available.
Aug 07, 2025
Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase September 2024, the vehicle mileage was 139,020. The contact stated that after a mechanic had informed the contact that the frame was severely rusted, the contact retrieved the Carfax report history of the vehicle and discovered that the vehicle mileage was 196,000 on August 11, 2018.
May 08, 2025
The contact owns a 2004 Honda Pilot. The contact stated that while attempting to start the vehicle, the ignition briefly failed to turn. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Feb 27, 2024
MY CAR WAS RUNNING JUST FINE I'VE HAD NO ISSUES THE WHOLE ENTIRE TIME I HAVE OWNED IT TILL NOW AND I CANNOT PUT THE KEY IN THE IGNITION IT TAKES ME LIKE 10 MINUTES OR MORE TO PUT THE KEY IN AND IF I TAKE THE KEY OUT WHEN I GET TO MY DESTINATION IT TAKES ME 10 MINUTES OR MORE TO PUT THE KEY IN AGAIN JUST TO DRIVE SOMEWHERE ELSE OR BACK HOME. I'M PRETTY SURE THAT IT SHOULD BE ON A RECALL BUT I DON'T KNOW WHAT IT WOULD BE. AND IT DOESN'T MATTER WHICH WAY I PUT THE KEY IN IT WILL NOT GO IN AND I HAVE THREE KEYS AND EACH KEY DOES THE SAME THING.
Dec 21, 2020
IGNITION LOCK-CYLINDER/ASSEMBLY WAS DEFECTIVE AND A RECALL WAS ISSUED WHICH THE DEALER DID NOT HONOR. IGNITION KEY COULD NOT BE EXTRACTED. THE VEHICLE WAS PARK IN DRIVEWAY AND TURNED OFF TO OPEN GATE. THE KEY COULD NOT TURN NOR BE EXTRACTED. *TR
Jun 04, 2020
+ 28 more complaints for this component
STRUCTURE
26 complaints
My hood latch isn't holding when I'm highway driving at 60MPH. The hood will pop open. I've seen the new recall on the news for the newer vehicles but it is also happening on my 2004. I believe that year needs to be added to the list.
Dec 04, 2021
WENT TO GET A OIL CHANGE FOR MY CAR AT AN AUTO REPAIR SHOP AND THE TECH SHOWED ME THE RUST ON THE SUB FRAME, ESPECIALLY AROUND THE REAR MOUNT. THE RUST WENT THROUGH THE FRAME AND THERE IS A BIG HOLE AROUND THE DRIVER SIDE REAR MOUNT. I WAS TOLD THIS HAPPENED TO SOME OTHER HONDA PILOT.
Dec 16, 2019
OUR PILOT FRONT PASSENGER FLOOR GETS SOAKING WET WHEN IT RAINS! OUR CAR IS PARKED IN A DRIVEWAY AND STATIONARY. AFTER A RAINSTORM IS WHEN WE FIND THE SOAKED CARPETING ON THE PASSENGER SIDE OF THE CAR. THE WATER SEEPS UNDER THE PASSENGER SEAT WHERE MOLD CAN FORM. THE SEATS ARE DIFFICULT TO REMOVE AND THE AREA CAN'T BE VACUUMED EFFECTIVELY. THERE SEEMS TO BE EITHER FAULTY HARNESS PLUGS OR ANOTHER AREA IN FRONT TIRE FLAPS THAT THE COMPANY DIDN'T SEAL RESULTING IN SOAKING WET CARPETS THAT CAN SHOW SIGNS OF MOLD. I HAVE VERY BAD ALLERGIES AND THIS IS NOT ACCEPTABLE. I ALSO HAVE MY CHILDREN, GRANDCHILDREN AND SOMETIMES GREAT GRANDCHILDREN IN THIS CAR AND I'M AFRAID THAT ANY MOLD COULD COMPROMISE OUR HEALTH! WHY ISN'T HONDA TAKING CARE OF THIS ISSUE WHEN THERE ARE LITERALLY HUNDREDS OF COMPLAINTS ONLINE CONCERNING THIS ISSUE? WE HAVE BEEN HAVING THIS ISSUE FOR THE LAST THREE YEARS AND IT'S GETTING RIDICULOUS. THERE ARE HUNDREDS IF NOT THOUSANDS OF THIS SAME COMPLAINT ONLINE!
Dec 03, 2018
MAJOR REAR END CORROSION. FRAME & WHERE REAR END CONNECTS TO BODY. TOLD BY 2 BODY SHOPS & AN AUTO MECHANIC TO STOP DRIVING. THE BACK END COULD DROP OUT.
Nov 12, 2018
THE BODY WHERE IT ATTACHES TO REAR SUBFRAME HAS RUSTED THROUGH. THERE ARE 4 MOUNTING LOCATIONS AND ON MY 2004 PILOT ONE MOUNTING POINT IS COMPLETELY RUSTED THROUGH CAUSING SUBFRAME TO BE HANGING WITHOUT PROPER SUPPORT. THE PROBLEM WAS FOUND WHEN VEHICLE HAD 218,675 MILES.
Aug 24, 2018
+ 21 more complaints for this component
ENGINE AND ENGINE COOLING
20 complaints
MOTOR MOUNTS BROKEN AT 60,000 MILES. *TR
Aug 19, 2011
HONDA DEALER TELLS ME DURING MY REGULAR SERVICE VISIT THAT MY FRONT ENGINE MOUNT IS BROKEN AND NEEDS TO BE REPLACED. MY 2004 HONDA PILOT IS HARD TO DRIVE. 113,000 MILES. 526.00. SIDE MOUNTS WILL NEED REPLACING SOON. *TR
Mar 14, 2011
ON THE ABOVE DATE WHILE ON A LOCAL INTERSTATE MY CAR FAILED TO RESPOND TO ACCELERATION. INSTEAD THE ENGINE REVVED AND THEN BEGAN CLUNKING AND MAKING HORRIBLE NOISES. I DRIFTED TO THE SIDE OF THE ROAD AS I HAD NO CONTROL OF THE MOTOR. I HAD THE CAR TOWED TO MY DEALERSHIP. THEY SAID THE WAS A "CATASRTOPHIC FAILURE" OF MY TRANSMISSION. I HAD HAD NO WARNING OF ANY KIND. I HAVE ALWAYS HAD ALL MY WARRANTY WORK DONE IN A TIMELY FASHION INCLUDING ALL TRANSMISSION WORK. MY DEALER ESTIMATED A REPAIR JOB COSTING $4,400. I GOT 2 OTHER ESTIMATES INCLUDING ONE FROM TRUSTED CAR MECHANIC WHO TOLD ME HE RECOMMENDED A JASPER TRANSMISSION (TOTAL REBUILD) AND IT INCLUDED A "WORK-AROUND" FOR MY MAKE, MODEL, AND YEAR CAR'S TRANSMISSION "PROBLEM"
Feb 27, 2011
THE ENGINE MOTOR MOUNTS ARE CRACKED. THIS CAUSES THE ENGINE TO MOVE FREELY AND THE STEERING GETS HARDER. EVENTUALLY THIS WILL FAIL AND LEAD TO A LOT MORE DAMAGE/SAFETY CONCERNS. *TR
Feb 23, 2011
MY ENGINE MOUNTS ON MY 2004 HONDA PILOT WENT FOR THE SECOND TIME. MY CAR HAS 115,000. I PURCHASED THIS CAR NEW FROM THE HONDA DEALERSHIP AND KEPT UP WITH ALL THE MAINTENANCE. *TR
Feb 10, 2011
+ 15 more complaints for this component
VEHICLE SPEED CONTROL
15 complaints
THE ACCELERATOR SOMETIMES FREEZES AND I CANNOT PRESS IT DOWN. WHEN I PRESS VERY HARD IT RELEASES AND GOES TOO FAST FROM THE STOP POSITION. I WAS IN THE SCHOOL ZONE STOPPED WHEN I TRIED TO START AGAIN, IT FROZE. THE GUARD WAS TRYING TO MAKE ME GO, I WAS TRYING BUT PEDAL WAS FROZEN. WHEN I PUSHED VERY HARD, IT WENT VERY FAST FROM STOP. THE COP SAW ME CLOCKED ME AND GAVE ME A $360.00 TICKET. I TRIED TO EXPLAIN THE PROBLEM. DID NOT BELIEVE ME. THIS HAS HAPPENED SEVERAL TIMES BUT NEVER THIS BAD. I HAVE SENT TO THE SHOP AND WAS TOLD IT WAS THE THROTTLE BODY.
Aug 31, 2016
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK AND THE FAILURE PROGRESSED FOR YEARS. THE CONTACT HAD TO APPLY FORCE AND THEN SLOWLY MANEUVER THE ACCELERATOR PEDAL TO LIFT BACK INTO PLACE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TWICE AND THEY CLEANED THE THROTTLE BODY, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V35300 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Apr 14, 2015
THE ACCELERATOR PEDAL GETS STUCK DURING THE STOPS AND ALSO WHEN BRAKE IS APPLIED. THIS HAPPENS AT ALL THE STOP SIGNS, TRAFFIC LIGHTS AND EVEN DURING DRIVING. *TR
Nov 21, 2014
ACCELERATOR PEDAL STICKS. HAS STUCK SINCE IT WAS BOUGHT FROM DEALER. WAS TAKEN TO DEAL TO GET FIXED, BUT DEALER CLAIMED IT DID NOT FIND ANYTHING. HAVE SINCE FOUND OUT THIS IS A WELL KNOWN ABOUT ISSUE. HTTP://WWW.PILOTEERS.ORG/FORUMS/14-PROBLEMS/10677-04-STICKY-ACCELERATOR-PEDAL.HTML. *TR
Feb 05, 2014
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THROTTLE ASSEMBLY WAS REPLACED BECAUSE IT WOULD CONTINUOUSLY BECOME STUCK. THE THROTTLE ASSEMBLY MADE IT DIFFICULT TO ACCELERATE DUE TO THE ACCELERATOR BECOMING STUCK. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 101,761 UPDATED 08/19/13 *BF
May 24, 2013
+ 10 more complaints for this component
SUSPENSION
14 complaints
Honda sold America cars that they knew were rusted less than five years and they still letting people drive these cars that are rusted at the bottom
Aug 07, 2025
DRIVERS REAR STRUT METAL FATIGUE FAILURE AT KNUCKLE CAUSED SHOCK ABSORBER TO DROP AND SLICE WHEEL.
Dec 20, 2020
RINSING WITH WATER OF THE UNDERCARRIAGE AFTER EXPOSURE TO SALTED ROADS AFTER SNOWFALL (ROUTINE PRACTICE) I NOTICED FLAKES OF RUST BENEATH THE REAR OF THE VEHICLE. I CRAWLED UNDER THE VEHICLE TO OBSERVE EXTENSIVE CORROSION OF THE CROSS MEMBER THAT THE REAR SUSPENSION STRUTS ARE ATTACHED TO. THE REAR DRIVER SIDE AREA WHERE THE STRUT IS CONNECTED IS CORRODED TO THE EXTENT WHERE THE MOUNT IS PARTIALLY EATEN AWAY AND A LARGE HOLE HAS FORMED. THE OTHER STRUT MOUNTING AREA IS CHARTING THE SAME COURSE AND IS SUBSTANTIALLY CORRODED. SHOULD A STRUT DISCONNECT FROM THE VEHICLE A LOSS OF CONTROL WOULD OCCUR. THE APPROXIMATE MILEAGE OF THE VEHICLE IS 107000. NO OTHER PARTS OF VEHICLE APPEAR TO BE CORRODED TO A LEVEL APPROACHING THE REAR. I WILL LOOK AT THE FRONT END TO INSPECT MORE CLOSELY FOR CORROSION DAMAGE AND TO TAKE PICTURES. VEHICLE WAS PARKED (STATIONARY) WHEN THE CORROSION WAS OBSERVED.
Feb 18, 2019
REAR SUSPENSION CROSS MEMBER SUPPORT RUSTS OUT DUE TO DESIGN. OVER TIME WATER IS THROWN FROM TIRE AND RESTS IN THE SUPPORT NUT AREA. OVER TIME RUST BUILDS UP AND THE SUPPORT BREAKS THROUGH THE REAR CROSS MEMBER. NO WAY FOR THE WATER TO ESCAPE. I AM SUPPLYING ONE PICTURE OF MY CAR SHOWING WHERE RUST HAS STARTED. TWO ADDITIONAL PICTURES ARE FROM THE SHOP FIXING MY CAR FOR ANOTHER ISSUE SHOWING ANOTHER CUSTOMER WITH THE SAME ISSUE, BUT MUCH WORSE. YOU CANNOT BUY THE CROSS MEMBER DUE TO HOW THE CAR IS MADE. SO THE FIX IS TO CUT OUT THE RUST AND WELD IN A NEW SUPPORT. THE CAR SHOP WILL RUST PROOF AND PUT A WATER RESISTANT FOAM OVER THE NEW SUPPORT NUT ENSURING THE RUST WILL NOT RETURN. MY COST OF THIS REPAIR FOR BOTH SIDES IS JUST SHY OF $2000. MY OPINION IS THIS IS A FACTORY DESIGN FLAW THAT SHOULD BE ADDRESSED BY HONDA. NO RECALLS FOR THIS ISSUE EXIST, AND YOU ARE TALKING ABOUT THE BACK END SUPPORT POTENTIALLY COLLAPSING AS YOU ARE DRIVING. THE ISSUE WAS CAUGHT BY THE TRANSMISSION SHOP DOING OTHER WORK ON 12/18/2018. THEY JUST FIXED THE OTHER CUSTOMER'S PILOT (2004) WITH THE SAME ISSUE (PICTURES I ATTACHED) AND HAD THE FORESIGHT TO LOOK AT MY 2004 PILOT. SO FOR SAFETY REASONS I HAVE NO CHOICE BUT TO HAVE THEM APPLY THE SAME FIX.
Dec 18, 2018
REAR STRUT MOUNT ON FRAME IS TORN, WHEN DRIVING AND HIT SMALL BUMPS MAKES A CLUNK NOISE.
Dec 08, 2018
+ 9 more complaints for this component
ENGINE
11 complaints
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE CENTER MEDIAN. THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT BLACK SMOKE WAS EMERGING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING OIL PRESENT. THE VEHICLE WAS RE-STARTED BUT LACKED FORWARD MOMENTUM. THE VEHICLE WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED BY AN INDEPENDENT MECHANIC PREVIOUSLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,300.
Feb 04, 2020
ENGINE MOTOR MOUNT FAILED AT 16 YEARS AND 70000 MILES
May 27, 2018
TRANSMISSION FAILURE. WILL NOT CHANGE GEARS OR ACCELERATE.
May 24, 2018
CAR ACCELERATING ON ITS OWN
May 01, 2018
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE TIMING BELT HAD DISLODGED AND CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Jul 09, 2014
+ 6 more complaints for this component
UNKNOWN OR OTHER
10 complaints
When I took my car for tire installation at Walmart on [XXX] , the technician declined to install the tires, he stated "your vehicle is unsafe to lift up for tire installation because of rust". I was on my driving it to a body shop when something snapped near the right rear tire after I hit pot holes. I felt it was unsafe to continue I decided to drive it slowly back home and parked it. I fear to drive it again to avoid causing accidents to myself and to other motorists. The car engine runs good and there are no problem lights on my car dashboard. The car interior is still good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 10, 2025
WENT TO GO TRADE MY CAR IN AND I WAS TOLD THAT THE CAR-FAX IS SHOWING A POTENTIAL ODOMETER ROLLBACK INDICATED, I HAVE MADE A FEW CALLS AND I AM NOT GETTING ANY HELP. I AM VERY CONCERNED AND WOULD LIKE SOME HELP WITH THIS PLEASE THANK YOU.
Jul 17, 2020
CONVERTOR SPITTING METAL WHICH LEAD TO MY TRANSMISSION GOING BAD.
Aug 23, 2019
WHILE DRIVING MY HONDA PILOT I NOTICED THE MILEAGE WAS READING MORE THEN I WENT. I'M NOT SURE HOW TO GO ABOUT THIS BUT I THINK THIS IS UNFAIR.,
Mar 06, 2018
HASN'T BEEN IN AN ACCIDENT THAT I KNOW OF. JUST BOUGHT IT IN MARCH OF 2017.
Nov 15, 2017
+ 5 more complaints for this component
EXTERIOR LIGHTING
9 complaints
lights that illuminate the functions/buttons of the climate control system burned out
Dec 20, 2022
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SCHOMP HONDA (303-798-1500, LOCATED AT 1003 PLUM VALLEY LN, HIGHLANDS RANCH, CO 80129) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 204,000.
Oct 07, 2019
THE HEADLIGHT PLASTIC COVER HAS BECOME VERY CLOUDY AND PREVENTS THE HEADLIGHTS FROM PROPERLY ILLUMINATING THE ROAD AT NIGHT. THIS CAUSES IMPROPERLY LIGHTING WHEN DRIVING AT NIGHT. THIS IS A PROBLEM ON ALL CARS WITH THIS TYPE OF COVER OVER THE HEADLIGHTS. THE PROBLEM IS ACKNOWLEDGED BY ALL MANUFACTURES AS THEY OFFER CLEANING OF THE LENSES FOR A COST. THIS PROBLEM SHOULD BE CORRECTED BY THE MANUFACTURER AT NO COST TO THE OWNER AS THIS IS A SAFETY PROBLEM.
Jan 11, 2018
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS ON THE DRIVER SIDE FAILED TO ILLUMINATE INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
Dec 16, 2015
THE HEADLAMPS BEGAN TAKING IN MOISTURE AND THEN SHORTING OUT EVERY TIME IT RAINS. WHEN YOU SEARCH ON THE INTERNET, IT IS AN OVERWHELMING PROBLEM IN PRIMARILY 2004-2006 HONDA PILOTS. I TOOK IT IN FOR THE WIRING RECALL BUT THE DEALER SAID THERE WAS NOTHING HE COULD DO. THEY JUST SHORTED OUT AGAIN WHILE I WAS DRIVING AT NIGHT. VERY DANGEROUS. THIS HAS HAPPENED AT LEAST 6 TIMES. ALTHOUGH THE WIRING WAS RECALLED, ONLY THE HEADLIGHTS COLLECT MOISTURE AND RUST. I HAVE TRIED TO CONTACT HONDA AT 1-800-999-1099 AND THEY HAVE CONTINUALLY SAID THEY WOULD GET BACK TO ME BUT NEVER HAVE. ER.YOU IN ADVANCE FOR YOUR HELP IN THIS MAT. *TR
Sep 17, 2013
+ 4 more complaints for this component
SERVICE BRAKES, HYDRAULIC
9 complaints
04 HONDA PILOT MASTER CYLINDER SLOW LEAK CAUSING BRAKE WARNING LIGHT TO SHOW ON INSTRUMENT PANEL. HAVE ONLY USED HONDA FLUID. HAVE SEEN THAT HONDA IS RECALLING 05 TO 07 ODYSSEY AND ACURA RL VEHICLES FOR THIS PROBLEM. 04 PILOT SHOULD BE INCLUDED. *TR
Dec 11, 2010
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT SPEEDS OF 35 MPH AND APPLYING THE BRAKES TO APPROACH A TRAFFIC STOP, THE BRAKES DID NOT ENGAGE. THE CONTACT IMMEDIATELY SHIFTED INTO A LOWER GEAR AS THE VEHICLE PROCEEDED THROUGH THE TRAFFIC STOP, BARELY AVOIDING A CRASH. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND THE MASTER CYLINDER HAD FAILED. THE MASTER CYLINDER WAS REPLACED BY THE DEALER HOWEVER; THE CONTACT STATED THE REPAIR DID NOT ADDRESS THE FAILURE. THE DEALER WAS UNABLE TO LOCATE THE EXACT CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 29000.
Apr 20, 2010
SEVERE BRAKE SHUDDERING AND STEERING SHAKE WHEN BRAKING FROM HIGHWAY SPEEDS (WITHOUT ENGAGING ABS). RESURFACED ROTORS, PROBLEM PERSISTS AND HAS MAGNIFIED. *JB
Aug 08, 2006
WHILE GOING AT ABOUT 20 MPH IN LIGHT RAIN, CAR IN FRONT OF ME BROKE SUDDENLY CAUSING ME TO HIT THE BRAKES. UPON STEPPING ON THE BRAKES, I HEARD A CLICKING SOUND. THE CAR KEPT ON ROLLING AND DID NOT STOP. I TRIED MOVING LEFT ONTO A TURNING LANE TO AVOID HITTING THE CAR IN FRONT. THE CAR SKIDDED OFF THE MEDIAN, AND CAR JUMPED THE MEDIAN WITHOUT LOSING VELOCITY. THE CAR WOUND UP ON INCOMING TRAFFIC, AT WHICH POINT A CAR COLLIDED WITH ME RESULTING IN INJURIES TO THE THAT DRIVER AND MYSELF. PROBLEM IS SIMILAR TO COMPLAINT ON FILE ODI ID NUMBER : 10117818. PROBLEM WILL BE REPORTED TO HONDA AS A POSSIBLE DEFECT. *NM
Jan 20, 2006
VEHICLE GOES INTO A ROLLING STOP AND SLIDES WHEN THE BRAKES ARE APPLIED. THIS COULD RESULT IN AN ACCIDENT. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK
Apr 13, 2005
+ 4 more complaints for this component
SEAT BELTS
8 complaints
The contact owns a 2004 Honda Pilot. The contact stated while the vehicle was parked, the contact entered the vehicle and the front passenger attempted to secure the seat belt however, the seat belt failed to retract. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 125,000.
Jan 25, 2024
SEAT BELT SHOULDER RESTRAINT DID NOT ENGAGE ON FRONT PASSENGER SIDE WHEN OUR VEHICLE WAS REAR ENDED. . THIS RESULTED IN THE FRONT PASSENGER HITTING HER HEAD ON THE DASHBOARD. SHE SUSTAINED A CONTUSION AND CONCUSSION AND HAD TO RECEIVE TREATMENT AT A HOSPITAL FOR THE INJURIES. VEHICLE WAS STOPPED WHEN HIT FROM BEHIND.
Aug 22, 2017
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Sep 08, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THIRD ROW DRIVERS REAR SAFETY SEAT BELT FAILED TO UNLATCH AND RELEASE THE PASSENGER. THE SEAT BELT WAS CUT IN ORDER TO RELEASE THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. THE CURRENT MILEAGE WAS 175,000.
Apr 07, 2014
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR MIDDLE SEAT BELT BECAME TANGLED AROUND A TWO YEAR OLD CHILD'S NECK WHILE SEATING IN A CHILD SEAT. THE CONTACT WAS UNABLE TO REMOVE THE SEAT BELT AND HAD TO CUT IT WITH SCISSORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Mar 26, 2012
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE
8 complaints
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASION. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Oct 31, 2014
GAS CAN BE EMPTY AND WHEN YOU ATTEMPT TO FILL UP TANK IT SHUTS OFF AS IF TANK IS FULL. SPENT 400.15 ON 10/25/13 FOR FUEL VAPOR CONTROL VALVE YONDER DEALER THOUGHT THIS MIGHT BE CAUSING IT. THIS WORKED FOR FEW WEEKS THEN IT BEGAN AGAIN BUT SEEMED TO LET US FILL IT UP IF WE DROVE FOR A FEW MILES BEFORE ATTEMPTING TO FILL UP THE GAS TANK. NOW IT DOESN'T MATTER HOW FAR WE DRIVE THE CAR THE GAS WILL NOT PUMP INTO THE TANK IT CAN TAKE US UP TO 30 MINUTES TO PUMP A FEW GALLONS OF GAS. THE HONDA DEALER IS AS MUCH OF A LOSS AS TO WHAT IS CAUSING THIS TO TAKE PLACE. THE CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AND IS CAUSING EXTREME STRESS AS TO HOW AND WHAT IT WILL TAKE TO GET THE GAS TO PUMP CORRECTLY. *TR
Aug 20, 2014
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE ADDING GASOLINE TO THE FUEL TANK IT WOULD SPILL OUT PREVENTING THE CONTACT FROM ADDING FUEL TO ITS CAPACITY. WHILE INSIDE THE VEHICLE THE CONTACT ALSO SMELLED A STRONG ODOR OF GASOLINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THEY STATED THAT THE GASOLINE VALVE CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED THE CONTACT TO HAVE THE DEALERSHIP DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. UPDATED 2/25/13 *CN THE RV VALVE WAS REPLACED. HOWEVER, THE PROBLEM CONTINUED. THE CONSUMER STATED THE PROBLEM HAD BEEN GOING ON FOR OVER A YEAR. HONDA COULD NOT GIVE HER A DEFINITIVE ANSWER AS TOW HAT THE PROBLEM WAS. THE CONSUMER WAS UNABLE TO COMPLETELY FILL THE GAS TANK. UPDATED 03/07/13
Dec 12, 2012
VTM-4 LIGHT AND CHECK ENGINE LIGHT ILLUMINATING. WAS TOLD THAT GAS CAP BEING LOOSE MAY CAUSE THIS TO HAPPEN BUT I HAVE BEEN ENSURING THAT IT IS PROPERLY SEATED EVERY TIME I REFIL THE VEHICLE.*CN
Jan 04, 2008
SINCE THE VEHICLE WAS NEW, THERE WAS A SLOSHING SOUND FROM THE GAS TANK WHEN THE CAR STARTS OR STOPS (AS IF I'M CARRYING AN AQUARIUM). HONDA SAID (7/15/05) IT'S THE TANK'S ALLOY COMPOSITION, AND IS A NORMAL CONDITION. SINCE SAFETY IS NOT AN ISSUE, HONDA WILL NOT REPLACE THE GAS TANK, AND I WILL JUST HAVE TO LIVE WITH THE ANNOYANCE. HONDA IS SORRY; MOST PILOTS DON'T BEHAVE LIKE THIS.
Jul 18, 2005
+ 3 more complaints for this component
STEERING
7 complaints
TIE ROD BROKE CAUSING LOSS OF CONTROL WHICH RESULTED IN ROLLOVER ACCIDENT WHEN TRAVELING AT HIGHWAY SPEEDS
Aug 30, 2018
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE MAKING A LEFT TURN AT APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,333.
Jun 15, 2015
WE HAVE BEEN HAVING PROBLEMS WITH THE STEERING WHEEL GETTING LOCKED. WE HAVE TO REGULARLY TAKE A PART OFF OF THE STEERING WHEEL AND PUSH A SCREW DRIVER IN THE SPACE UNTIL THE STEERING WHEEL UNLOCKS. THIS HAPPENED TOO OFTEN. THERE IS NO REASON FOR THIS TO HAPPEN. WE DO THE USUAL: PLACE FOOT ON BRAKE, TURN WHEELS, MAKE SURE GEAR IS IN PLACE, ETC. BUT THE WHEEL STAYS LOCKED. *TR
Oct 31, 2014
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOAD NOISE EMITTED FROM THE VEHICLE WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO DEALER, WHO STATED THAT THE POWER STEERING PUMP SEALS FAILED AND RESERVOIR WAS CLOGGED. AS A RESULT, THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,505.
Jul 09, 2014
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING SPEEDS RANGING FROM APPROXIMATELY 25 TO 55 MPH, THE VEHICLE BEGAN PULLING TO THE RIGHT. THE VEHICLE CHANGED LANES WITHIN SECONDS. THE CONTACT HAD TO USE EXTREME FORCE TO STEER THE VEHICLE BACK INTO THE CORRECT LANE. THE FAILURE CAUSED THE TIRES TO WEAR BEFORE THE NORMAL MILEAGE. THE DEALER REPLACED THE TIRES AT 27,000 MILES DUE TO THE EXTREME WEAR. THE STEERING IN THE VEHICLE WAS REPAIRED BY TWO MECHANICS; HOWEVER,THE FAILURE CONTINUED TO OCCUR. THE VIN, NUMBER OF CYLINDERS, AND ENGINE SIZE ARE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 33,000.
Mar 26, 2008
+ 2 more complaints for this component
FUEL/PROPULSION SYSTEM
6 complaints
FUEL TANK WILL NOT ACCEPT FUEL IN A TIMELY MATTER, ACTS AS THOUGH THERE IS A PLUG IN THE TANK.
Mar 11, 2019
FUEL TANK-- THE FUEL TANK WILL NOT FILL AT A NORMAL RATE, IT CONTINUES TO SHUT OFF AS IF THE TANK IS FULL. VERY ANNOYING AS IT TAKES LOTS OF TIME TO FILL THE TANK PLEASE ADVISE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Feb 25, 2019
GASOLINE SUDDENLY BEGAN LEAKING FROM FUEL LINES UNDER THE PASSENGER SIDE REAR SEAT AREA. THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN THIS HAPPENED AND SPILLED LIQUID GASOLINE AND FUMES IN MY UNDER HOUSE GARAGE. THE GASOLINE ODORS GOT INTO MY BASEMENT AND FIRST FLOOR LIVING SPACE.
Apr 29, 2017
2004 PILOT CAME STANDARD WITH 19 GALLON TANK, AND WOULD START FILLING TO OVERFLOW AT NEARLY 22 GALLONS. THIS HAS HAPPENED SEVERAL TIMES WITH THE TANK EITHER TAKING IN EXCESS OF 20 GALLONS OR NOT TAKING MORE THAN 0.75 GALLONS BEFORE STOPPING AUTOMATICALLY. THE TANK THEN HAS TO BE SLOWLY FED FOR NEARLY 25 MINUTES TO GET 16 GALLONS INTO THE TANK. *TR
Mar 21, 2014
UNABLE TO REFUEL VEHICLE. FUEL PUMP SHUTS OFF AFTER 3/4 GALLON WHEN FILLING. DEALER REPLACED ORVR VALVE, BUT FIX DID NOT WORK. YESTERDAY I WAS ABLE TO PUMP ABOUT 2.5 GALLONS, BUT GAS BEGAN SPILLING OUT OF THE TANK. *TR
Apr 17, 2013
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM
6 complaints
OKAY I'VE ONLY OWNED THIS VEHICLE ABOUT 5 OR 6 MONTHS WHEN I FIRST GOT IT DIDN'T HAVE ANY TROUBLE AFTER ABOUT 2 WEEKS I NOTICED WHEN I WOULD BACK UP AND MADE LIKE A GROWLING SOUND BUT NO TROUBLE WITH THE TRANSMISSION DROVE IT NO TROUBLE EXCEPT FOR SOME ELECTRICAL TROUBLE FOR SOME REASON MY BATTERY KEPT GOING DEAD AT NIGHT IT HAD A GARAGE CHECK IT OUT AND THEY SAID THERE'S A SHORT SOMEWHERE AND WE STARTED PULLING BULBS AND FUSES DIDN'T FIND ANYTHING SO I HAD TO UNHOOK THE BATTERY EACH NIGHT SO I DON'T HAVE TO GET A JUMP IN THE MORNING OKAY ON TO THE NEXT ISSUE IS NO PROBLEMS UNTIL THIS PAST SUNDAY THE 7TH OF OCTOBER AND I HAD PULLED INTO A COUNTRY EXXON STATION LEFT IT RUNNING RAN INSIDE THE DOOR FOR 2 SECONDS BACK OUT MY CAR WAS GONE HEAR IT HAD JUMPED GEAR ROLL BACKWARDS AND THANK GOD IT DIDN'T HIT ANYBODY OR HIT THE PUMP IS STOP WITHIN INCHES SO I GOT IN IT PUT IT BACK IN PARK IT WAS STILL RUNNING AND TRY TO PUT IT IN DRIVE IT WHEN GO SO I SHUT IT OFF WAITED 325 MINUTES STARTED IT UP AGAIN IT WENT INTO DRIVE DROVE ONLY ABOUT A THOUSAND FEET AND THEN IT WOULD MOVE AND HAD TO BE TOWED HOME NOW I DON'T HAVE ANY DOCUMENTS BUT I CAN BUT I CAN GET THEM FOR MURPHY'S GARAGE BUT I CAN GET THEM FOR MURPHY'S GARAGE AND MY
Oct 17, 2018
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING AND THE ENGINE STALLED. WHEN THE KEY WAS INSERTED IN THE IGNITION, IT WAS ABLE TO BE EASILY REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLONIAL HONDA OF DARTMOUTH, 225 STATE ROAD, DARTMOUTH, MA, 02747), BUT COULD NOT BE DIAGNOSED BECAUSE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Dec 01, 2017
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE GEARS ALSO FAILED TO SHIFT INTO PARK MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,171. UPDATED 2/4/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 441.67. UPDATED 03/31/16.*JB
Dec 02, 2015
PILOT ROLLED AWAY WHILE IT WAS PARKED, I HAD KEY IN MY HAND, IT HIT A CONCRETE FLOWER POT. DAMAGING MY RIGHT FENDER BUMPER MIRROR.POLICEMAN GOT INSIDE PILOT TOOK KEY IN AND OUT OF IGNITION SEVERAL TIMES,WHILE IT WAS IN GEAR. I DROVE THE CAR TO HONDA DEALERSHIP TOLD THEM WHAT HAPPENED. THEY ADMITTED IT SHOULD NOT DO THAT, BUT DID NOTHING TO HELP. AFTER HEARING OF RECALL IN JAN. I CONTACTED HONDA ABOUT THE INCIDENT TELLING THEM THEY SHOULD FIX MY PILOT SINCE IT WAS THERE FAULT THIS ACCIDENT HAPPENED. THEY HAD ME SEND THEM INFORMATION ABOUT WHAT HAPPENED. THE POLICE REPORT ECT.THEY HAD ME TAKE THE PILOT TO DEALERSHIP AND LEAVE IT 5 HOURS. WHEN HONDA CALLED ME BACK A WEEK LATER THEY REFUSED TO TAKE RESPONSIBILITY FOR ACCIDENT BECAUSE THE KEY DOES NOT COME OUT OF IGNITION WHEN DEALERSHIP HAD IT, IT DOES NOT DO THIS ALL OF THE TIME , BUT IT DID HAPPEN IN JULY 2012 LONG BEFORE I KNEW ABOUT RECALL AND I HAVE POLICE REPORT AND WITNESS TO PROVE IT DID. MY INSURANCE HAS GONE UP BECAUSE OF ACCIDENT PLUS I HAVE TO PAY DEDUCTIBLE, WHEN THIS WAS NOT MY FAULT. HONDA HAS RECALL ON HONDA SO HOW COULD THEY NOT BE RESPONSIBLE? COULD YOU PLEASE HELP ME WITH THIS? *TR
Mar 15, 2013
APPARENTLY I DID NOT PLACE THE CAR IN PARK BUT WAS ABLE TO TAKE THE KEYS OUT OF THE IGNITION. LEFT THE CAR AND WHEN I CAME BACK TO THE CAR, THE CAR HAD ROLLED BACKWARD AND CRASHED INTO BUSHES WHICH STOPPED THE CAR. THIS HAS HAPPENED TO ME TWICE. I NOW MAKE SURE I ENGAGE THE PARKING BRAKE TO MAKE SURE THE CAR DOES NOT ROLL. *TR
Oct 16, 2012
+ 1 more complaint for this component
ELECTRICAL SYSTEM,SEATS
6 complaints
NOTICED AN EXTREME HOT SPOT ON DRIVERS SIDE LOWER SEAT CUSHION WHEN HEATED SEATS ARE ON HI OR LO. SPOT IS SO HOT THAT YOU CANNOT LET IT TOUCH YOUR PANTS WITHOUT BURNING YOU. I HAVE READ MANY ACCOUNTS OF THIS SAME ISSUE WITH OTHER HONDA OWNERS THAT ULTIMATELY RESULTED IN A FIRE. NOW DRIVERS SIDE LOWER SEAT CUSHION HEATING ELEMENT NO LONGER WORKS. DRIVERS SIDE BACK AND PASSENGER SIDE HEATING ELEMENTS STILL WORK. *JS
Jan 01, 2015
WHEN WE TURN ON THE SEAT WARMER IN THE FRONT PASSENGER SEAT OF OUR HONDA PILOT 2004, WE SMELL A STRONG ODOR OF RUBBER OR FOAM BURNING. NOW OUR SEAT WARMER WILL NOT WORK AT ALL. WE'VE STOPPED USING THE SEAT WARMER DUE TO CONCERNS OF A FIRE STARTING. *TR
Aug 04, 2014
WHEN TURNING ON THE DRIVER'S SIDE SEAT WARMER IT GOT EXTREMELY HOT. RECENTLY IT ACTUALLY BURNED THE SEAT FOAM AND BEGAN TO SMOKE. I WILL NOT USE IT ANYMORE FOR FEAR OF A FIRE. THANK YOU FOR LOOKING INTO THIS ISSUE. *TR
Jan 21, 2013
DRIVER SEAT HEATER GETS EXTREMELY HOT TO THE POINT THAT BURNS ARE POSSIBLE. AFRAID THAT A FIRE MAY OCCUR SO STOPPED USING. THERE APPEARS TO BE A WIDESPREAD OCCURRENCE WHEN SEARCHING THE INTERNET. NO RECALL BY HONDA. *TR
Jan 06, 2013
DRIVERS HEATED SEAT CAUGHT THE SEAT ON FIRE. *JS
Apr 16, 2012
+ 1 more complaint for this component
POWER TRAIN,ENGINE
5 complaints
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED AND WHEN THE VEHICLE WAS IN FIRST GEAR AND ATTEMPTING TO PLACE THE VEHICLE IN SECOND GEAR, THE GEAR WOULD SEIZE IN FIRST GEAR AND WAS UNABLE TO SHIFT INTO SECOND. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THE AUTOMATIC SYSTEM, THE AUTOMATIC TRANSMISSION, SYSTEM, AND THE CLUTCH FAILED. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Apr 29, 2016
TRANSMISSION FAIL-DESCRIPTION OF PROBLEM: HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. CONTACTED HONDA AND WAS TOLD THAT THERE WERE NO RECALLS FOR THIS VIN AND BECAUSE THE SERVICE WORK WAS NOT COMPLETED BY HONDA THEY CLAIM NO RESPONSIBILITY FOR THEIR DESIGN FLAW. A VERY EXPENSIVE ENGINEERING/DESIGN PROBLEM THAT WAS FLAWED FROM THE BEGINNING AND THEN BURDENED/BLAMED BY HONDA ON THE CONSUMER. *TR
Jun 24, 2013
THE TRANSMISSION SHAKES AND STUTTERS AS IF IT IS STALLING AT SPEEDS OF 35 TO 50 MILES AN HOUR. IT WILL NOT GO IN REVERSE OR FORWARD. ENGINE STARTS BUT IT WILL NOT GO. *TR
May 08, 2013
WENT TO DEALER FOR A RECALL SERVICE AND MAINTENANCE, ALSO ASK DEALER TO CHECK FOR AN ISSUE ABOUT CAR MAKES A CLUNKING SOUND SOME WHERE IN FRONT ENGINE WHEN TURN RIGHT. THEY FOUND THE FRONT/RIGHT ENGINE MOUNT WAS BROKEN, NEED TO BE REPLACED BOTH OF THEM AND COST $820. I FOUND A LOT OF PILOT OWNERS HAS SAME ISSUE. I THINK HONDA SHOULD ISSUE A RECALL FOR THIS. *TR
Mar 23, 2013
I'VE HAD VIBRATION/NOISE ISSUES AROUND 40 MPH WHILE IN TOP GEAR, I'VE NOTED ACCELERATING FORCES A DOWNSHIFT, OR I CAN MANUALLY SHIFT TO D3. EITHER ACTION GETS RID OF THE PROBLEM. *TR
Jul 12, 2012
SUSPENSION,STRUCTURE
4 complaints
Confirmed with local mechanic that the rear cross member of the sub-frame needs to be replaced immediately. Badly rusted and is a safety issue.
Oct 03, 2022
2004 HONDA PILOT DRIVER SIDE REAR SUBFRAME CROSSMEMBER RUSTED AND FALLING APART. STARTED TO RUST AROUND 2010 THEN WORST AT 2019. ONLY THE DRIVER SIDE IS RUSTED AND BAD. THE PASSENGER SIDE HAS NO ISSUES.
Jan 25, 2020
WHILE DRIVING OVER A BRIDGE EXPANSION JOINT I HEARD A LOUD BANG, THE ABS AND VTM 4 LIGHTS CAME ON ,AND IT STARTED HAVING A SEVERE VIBRATION . THE REAR UNI BODY FRAME ,FOR THE REAR SUB FRAME, MOUNTING POINTS PULLED OUT OF THE FRAME. THE REARWARD SUB FRAME HAD DROPPED DOWN ABOUT 6 - 8 INCHES. THE INSIDE OF THE FRAME HAS RUSTED AWAY, ON THE INSIDE.
Mar 28, 2018
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE REAR SUSPENSION BECAME SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Jan 23, 2018
VISIBILITY
4 complaints
IN MAY 2013 I RECEIVED A LETTER STATING THAT THE SUNROOF HAD A DEFECT. CLAIM #[XXX] WAS OPENED AND I WAS DIRECTED TO S & C IN HIAWATHA (319-393-2591) AND ON MAY 31, 2013, I TOOK MY VEHICLE IN FOR THE RECALL. THE SUNROOF STARTED TO LEAK WHEN IT RAINED SO I HAD IT CHECKED BY SAFELITE AUTO GLASS WHO INSPECTED THE DRAIN TUBES AND CONFIRMED THEY WERE NOT CLOGGED. I TRIED TO CONTACT S & C TO CORRECT THE ISSUE WITH THE WEBASTO SUNROOF AND THE BUSINESS WAS CLOSED. I CONTACTED WEBASTO TO SEE IF THEY COULD CONFIRM THAT THE SERVICE CENTER (S & C) HAD ACTUALLY REPLACED THE SUNROOF. WEBASTO DIRECTED ME TO THE NEXT NEAREST SERVICE CENTER, MID IOWA TRUCK & UPHOLSTERY, 1628 S. DUFF AVENUE, AMES, IA 50010 (515-232-4343) WHICH IS 2-HOURS AWAY AND WEBASTO COULD NOT GUARANTEE THAT THE SERVICE CALL WOULD BE COVERED UNDER THE WARRANTY. WHEN DRIVING THE VEHICLE YOU CAN HEAR AN INCREASE IN THE AIR COMING THROUGH THE SUNROOF. I FREQUENTLY TRANSPORT MY GRANDDAUGHTER AND I'M CONCERNED THAT THE GLASS MAY COME OUT OF ITS FRAME AS STATED IN THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 06, 2019
THE CONSUMER PURCHASED A NEW VEHICLE WITH AN AFTERMARKET SUNROOF WHICH WAS INSTALLED BY AN AFTERMARKET SHOP. THE DEALERSHIP TOLD THE CONSUMER THAT THE SUN ROOF WAS A LEGITIMATE OPTION. HE HAD BEEN LIED TO AND NOW THE OWNER FEELS THIS THE VEHICLE IS UNSAFE BECAUSE IT LEAKS WHEN IT RAINS AND WHEN GOING THROUGH THE CAR WASH. THE DEALERSHIP WILL NOT TAKE THE VEHICLE OFF THE ROAD AND THE OWNER FEELS THAT HE IS NOT GETTING ANYWHERE EVEN AFTER TALKING TO THE MANUFACTURER. PROVIDE FURTHER DETAILS. *JB
Sep 15, 2004
THE DEALER HAD A SUN ROOF INSTALLED AS PART OF THE PURCHASE PRICE. IT HAS HAD MULTIPLE PROBLEMS RANGING FROM VIBRATION NOISE AT LOW SPEED TO EXCESSIVE WIND NOISE AND ALSO ELECTRICAL PROBLEMS. PERHAPS HONDA SHOULD STOP PUTTING IN SUN ROOFS IF THE CAR ISN'T DESIGNED TO ACCOMADATE ONE.*AK
Jul 08, 2004
FRONT PASSENGER WINDOW SHATTERED OVERNIGHT DURING DROP IN TEMPERATURE FROM 30F TO 0F. NO VISIBLE BLEMISH OR DAMAGE TO WINDOW PRIOR TO WINDOW EXPLOSION. NO INDICATION OF VANDALISM.*AK
Feb 18, 2004
LATCHES/LOCKS/LINKAGES
4 complaints
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AUTOMATIC EXTERIOR DOOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT LOCKSMITH WHERE THE DRIVER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Apr 03, 2013
TL*THE CONTACT OWNS A 2004 HONDA PILOT V6. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE INTERIOR FRONT DRIVER AND PASSENGER CHROME DOOR HANDLE EXHIBITED A CRACKING AND SEPARATION. THERE WAS ALSO A SHARP EDGE ON THE CHROME PLATE SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES WITH REPLACEMENT OF THE FRONT DRIVER AND FRONT PASSENGER SIDE HANDLE. THE DRIVER AND PASSENGER SIDE OCCUPANT SUSTAINED MINOR INJURY TO THEIR FINGER FROM THE DEFECTIVE DOOR HANDLE. THE FIRST OCCURRENCE WAS REPAIRED UNDER THE SERVICE WARRANTY. HOWEVER, THE SECOND SERVICE REPAIR COST WAS IN THE AMOUNT OF $40. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Jan 15, 2010
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED. NONE OF THE VEHICLE DOORS LOCK OR UNLOCK WHEN USING A REMOTE OR USING THE POWER LOCK BUTTONS ON EACH DOOR. THE PROBLEM IS NOW PERMANENT ON ALL FOUR DOORS. THE PROBLEM FIRST STARTED ON THE FRONT TWO DOORS AND EVENTUALLY TO THE REAR TWO DOORS. ALL FOUR DOOR ACTUATORS HAVE FAILED. I AM CONCERNED A DOOR WILL BE LEFT UNLOCKED AND MY PERSONAL BELONGINGS WILL BE STOLEN. IN ADDITION, THERE IS NO WAY FOR ME TO AUTOMATICALLY LOCK ALL FOUR DOORS WHILE I AM DRIVING, SUCH AS IF I FEEL UNSAFE IN A LOCATION I AM DRIVING AND WANT TO IMMEDIATELY LOCK ALL THE DOORS WHILE IN THE DRIVERS SEAT (FOR EXAMPLE, SITTING AT A STOP LIGHT AND SOMEONE APPROACHES MY CAR). *TR
Jan 12, 2010
3 OF 4 ELECTRONIC DOOR LOCKS UNRESPONSIVE ONE BY ONE, ALMOST SIMULTANEOUSLY (WITHIN A MONTH OR TWO), EACH DOOR LOCK BECAME UNRESPONSIVE TO THE MASTER/DRIVER'S SEAT CONTROLS. ALSO DO NOT WORK USING KEY FOB. DOORS MUST BE MANUALLY LOCKED AND UNLOCKED AND KEY DOES NOT WORK IN FRONT PASSENGER DOOR TO LOCK OR UNLOCK. THE ONLY DOOR LEFT WHERE THE LOCK WORKS PROPERLY IS THE DRIVER DOOR. THE "BROKEN" LOCKS SOUND LIKE THEY ARE WORKING, BUT THEY DO NOT MOVE. DEALER WANTS $200 PER DOOR TO FIX. *TR
Aug 07, 2009
SERVICE BRAKES
3 complaints
I WAS APPROACHING A LIGHT WHERE A VEHICLE WAS MOVING BUT SUDDENLY STOPPED BECAUSE OF TRAFFIC AHEAD. WHEN I APPLIED MY BRAKES, THE BRAKE WHEN IMMEDIATELY TO THE FLOORBOARD AND THERE WAS A CLICK. MY CAR DID NOT SLOW DOWN BUT SLID DIRECTLY INTO THE CAR IN FRONT OF ME CAUSING FRONT END DAMAGE TO MY CAR. MY RATE OF SPEED WAS 25-30 MILES PER HOUR.
Oct 06, 2015
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ON SEVERAL OCCASIONS. THE BRAKE WARNING LAMP AND THE ABS WARNING LAMP DID NOT ILLUMINATE EACH TIME THE FAILURE RECURRED. THE CONTACT HAD TO SLOWLY RELEASE THE BRAKE PEDAL FROM THE FLOOR AND LIGHTLY DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE BRAKES FAILED TO WORK WHILE IN REVERSE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Mar 23, 2015
SEVERAL INCIDENTS OF GAS PEDAL STICKING UPON ACCELERATION. ON MAY 14, 2009, I INFORMED HONDA DEALERSHIP AND THEY DID A FUEL INDUCTION CLEANING SERVICE. HOWEVER THE PROBLEM CONTINUED. THEN ON NOVEMBER 10, 2009, I INFORMED THE HONDA DEALER THAT GAS PEDAL CONTINUED TO STICK AND IT WAS HARD T PUSH THE PEDAL ALSO. DEALERSHIP CLEANED THROTTLE BODY AND PLATE. THIS PROBLEM CONTINUES AND I HAVE SEEN ON CUSTOMER HONDA WEBSITES THAT THIS PROBLEM IS WIDESPREAD. MY WIFE AND I ARE BOTH IN OUR 70'S AND ARE WORRIED ABOUT AN ACCIDENT OCCURRING BECAUSE OF THE GAS PEDAL STICKING. THERE SHOULD BE A RECALL. *TR
Apr 26, 2013
CHILD SEAT
3 complaints
SUPERLATCH LOOSENING IMMEDIATELY AFTER INSTALLATION, EVERY TIME. HARNESS STRAPS SLIPPING AND BECOMING LOOSE/ADJUSTER PLATE NOT LOCKING PROPERLY APPROXIMATELY 50% OF THE TIME. DISCONTINUED USE OF CAR SEAT DUE TO LACK OF SAFETY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=HONDA, MODEL=PILOT). *TR
Aug 24, 2011
I BUCKLED MY 3 MONTH OLD SON INTO HIS BRITAX MARATHON CAR SEAT. I MADE A WIDE LEFT TURN AND ALL OF A SUDDEN HE STARTED TO SCREAM. I PULLED OVER AND PARKED MY CAR AND GOT OUT TO CHECK ON HIM. HE HAD SLID OUT FROM UNDER THE STRAP AND WAS LAYING PERPENDICULAR TO HIS SEAT. HE WAS UNINJURED, BUT WHEN I CALLED BRITAX TO TELL THEM, THEY WERE UNCONCERNED AND BLAMED ME. I KNOW HOW TO PUT HIM IN HIS CAR SEAT. I KNOW I TIGHTENED THE STRAPS, THEY SOMEHOW LOOSENED AND HE WAS ABLE TO SLIDE UNDER THEM. *JB
Sep 29, 2007
COSCO MODEL # 22269CRK, DOM 02/11/2004. THE STRAP BETWEEN THE LEGS HOLD THE BUCKLE STRAP FROM UNRAVELING. CONSUMER CONTACTED THE MANUFACTURER FOR A REPLACEMENT PART. *AK
Oct 06, 2004
SEAT BELTS,SEATS
2 complaints
I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This is a known issue widely reported in Honda Pilot owners' forums. Yet Honda has not issued a recall. I took the vehicle into a Honda dealership to inspect the issue. They said that Honda no longer makes the part that would be required to fix this safety issue. This issue affects all 2003-2008 model year Honda Pilots. There were over 800,000 2003-2008 model year pilots sold and because of Honda vehicle's longevity there is a massive number of these vehicles still on the roads.
Jan 06, 2024
MY QUESTION IS " WHY WOULD A CAR MANUFACTURE INSTALL SEAT BEATS ANCHORS IN A OVER LAPPING FASHION?" I HAVE A 2004 HONDA PILOT AND I NOTICE THAT THE SEAT BELTS ANCHORS FOR THE THIRD ROW SEAT ( MIDDLE & DRIVER SEAT PASSENGER) OVER LAP EACH OTHER, BUT IN THE SECOND ROW SEATS THEY DON'T OVER LAP. I TOOK MY PILOT TO A HONDA SERVICE CENTER AND I WAS TOLD THAT IT WAS DONE TO CREATE MORE SPACE FOR THE THIRD ROW PASSENGERS AND IT WAS NOT A FLAW DESIGN. THIS APPEARS TO BE OUT OF THE NORMAL INSTALLATION FOR SEAT BELT ANCHORS. *NM
Nov 24, 2004
STEERING,ELECTRICAL SYSTEM
2 complaints
KEY WILL NOT NOT TURN IN IGNITION TO START CAR. TRIED SPARE KEY AND ALL SUGGESTIONS FROM GOOGLE, TURNING STEERING WHEEL, BRAKES, DISCONNECTING BATTERY. LOCKSMITH CHARGE TO REPAIR $300+, PER COMMENTS ON GOOGLE BETTER TO REPLACE OR WILL HAPPEN AGAIN. COST TO REPLACE $600+. TRIED TAPPING AROUND KEY HOLE WITH SCREWDRIVER & HAMMER WHILE SOMEONE TURNED KEY, DID NOT WORK.
Dec 30, 2018
THE KEY WAS DIFFICULT TO INSERT INTO THE IGNITION. ONCE IN, THE KEY WAS THEN VIRTUALLY IMPOSSIBLE TO REMOVE. FURTHERMORE WILL NOT TURN AS IT IS STUCK IN BETWEEN OFF AND ACCESSORY POSITIONS. HOURS WERE SPENT JIGGLING, BRINGING A LOCKSMITH TO MAKE ATTEMPTS AT REMOVING WITHOUT SUCCESS. THE HONDA PILOT HAD TO BE TOWED TO DEALERSHIP. THIS HAPPENED WITHIN 1 DAY OF A SERVICED RECALL FOR THE INTERLOCK LEVER WHICH INVOLVES THE IGNITION AND THE STEERING COLUMN SHIFTER. *TR
Mar 30, 2013
WHEELS
2 complaints
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING 70 MPH, A LOUD BANG SOUND EMITTED FROM THE VEHICLE AND THE WHEELS SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,584.
Sep 19, 2016
I AM THE ORIGINAL OWNER OF A 2004 HONDA PILOT. WE WERE DRIVING DOWN THE HIGHWAY ABOUT 65 MPH AND HAD WHAT WE THOUGHT WAS A BLOWOUT. HUGE BANG AND THUD. WE WENT TO PUT THE SPARE ON AND SAW THAT THE RIM HAD SPLIT IN TWO RIGHT DOWN THE CENTER GROOVE, WITH TWO FIST SIZE HOLES ON EACH SIDE. THE DEALER SAID I MUST HAVE HIT SOMETHING BIG, BUT I WAS IN THE CAR AND KNOW THAT WE DIDN'T. DEALER SAID THAT HE WOULD COVER IT JUST THIS ONCE AND PUT A NEW RIM AND TWO NEW TIRES ON THE CAR. DEALER SAID THAT HE WAS SENDING THE RIM BACK TO HONDA. DEALER SAID HE HAD NEVER SEEN ANYTHING LIKE IT IN THE 25 YEARS OF WORKING WITH CARS. I HAVE NEVER HEARD OF A RIM SPLITTING IN TWO AND I KNOW THAT IF I WAS DRIVING THERE WOULD HAVE BEEN AN ACCIDENT. *NM
Oct 11, 2005
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
IGNITION KEY GETS STUCK IN THE IGNITION AND DOES NOT TURN. SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM, BUT HONDA IS CHARGING FOR THE KNOWN DEFECT IN THE TUMBLER SYSTEM USED WITH THEIR SPECIAL KEY SYSTEM. PEOPLE ARE TOLD THAT THIS IS NORMAL WEAR, BUT THIS DOES NOT MAKE SENSE THAT ALL CARS EXPIRE AT THE SAME TIME AND THE FIX INVOLVES REPLACING THE ENTIRE IGNITION INCLUDING THE KEYS, LEAVING THE OWNER WITH ONE SET OF KEYS FOR THE DOORS AND A NEW SET FOR THE IGNITION. MY QUESTION, IF THE KEYS ARE WORN, HOW DO THEY STILL WORK FOR THE DOORS. ONCE THE SWITCH IS BROKER, THE CAR WILL NOT START AND THE KEY FEELS LIKE IT IS THE WRONG KEY
Sep 08, 2016
DEFECTIVE SHIFT INTERLOCK ALLOWED THE IGNITION KEY TO BE REMOVED WHILE VEHICLE WAS PARKED AND LEFT IN GEAR. THE UNOCCUPIED VEHICLE ROLLED APPROXIMATELY TWENTY FEET, COMING TO REST AFTER CONTACTING A PARKED VEHICLE (VEHICLE #2). OWNER OF VEHICLE #2 WAS LOADING BAGS INTO HER TRUNK AND WAS WARNED BY A BYSTANDER TO GET OUT OF THE WAY- WHICH PREVENTED HER FROM BEING HIT BY THE ROLLING VEHICLE. NO INJURIES WERE REPORTED, AND DAMAGE TO THE VEHICLES WAS NEGLIGIBLE. POLICE WERE CALLED AND THEY RESPONDED. INFORMATION WAS EXCHANGED BETWEEN THE VEHICLE OPERATORS. IT SHOULD BE NOTED THAT THIS DEFECT WAS THE SUBJECT OF A RECALL FOR OTHER HONDA VEHICLES (ACCORD, CIVIC, OTHERS) IN LATE 2010.
May 23, 2011
AIR BAGS,STRUCTURE
2 complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD HAD DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jul 12, 2016
VEHICLE VEERED OF THE ROAD AND STRUCK A TREE, DEAD ON THE FRONT LEFT HEADLIGHT AND DESTROYED THE BUMPER AND FRONT LEFT FENDER, PUSHED THE HOOD INTO THE WINDSHIELD, WHICH CRACKED. THE AIR BAG DID NOT DEPLOY. BRUISING FROM SEAT BELT. *TR
May 28, 2012
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V573000 (ELECTRICAL SYSTEM) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 22, 2015
ON MY 2004 HONDA PILOT, THE SRS (AIRBAG) WARNING INDICATOR LIGHT ON THE DASHBOARD MYSTERIOUSLY REMAINS ON EVEN THOUGH THERE HAVE BEEN NO OTHER CHANGES TO THE VEHICLE. THE HONDA DEALER WANTS $80 JUST TO LOOK AT IT! THIS IS OUTRAGEOUS; IT'S CLEARLY A FAILED COMPONENT THAT SHOULD BE COVERED UNDER THE SAFETY PORTION OF THE VEHICLE'S WARRANTEE FOR THE LIFETIME OF THE VEHICLE. THERE ARE MANY OTHER HONDA OWNERS WHO HAVE EXPERIENCED THIS WARNING LIGHT AND THEY REPORT IT IS NEARLY ALWAYS A FAILED PASSENGER SEAT SENSOR THAT HONDA IS REPLACING UNDER A TSB; HOWEVER MY LOCAL DEALER CLAIMS TO KNOW NOTHING OF THE TSB AND WANT ME TO PAY FOR THIS. *TR
Sep 06, 2011
AIR BAGS,SEAT BELTS
2 complaints
AIRBAG (SRS) LIGHT IS ON. DEALER INDICATES VEHICLE NEEDS COMPLETE SRS UNIT TOTAL COST OF $743.23 PLUS TAX. DEALER DID NOT INDICATE THAT PART WAS UNDER WARRANTY OR COVERED BY ANY RECALL. *TR
May 23, 2014
SRS LIGHT CAME ON. HONDA DEALER SAID OPDS UNIT NEED REPLACING. WAS REPLACED 5/6/09. DROVE ABOUT A MONTH AND SRS LIGHT COMES BACK ON. HONDA DEALER SAID UNIT MAY BE DEFECTIVE. UNIT REPLACED. DROVE ABOUT 2 WEEKS AND SRS LIGHT COMES BACK ON. HONDA DEALER STUMPED. THEY JUST KEEP RESETTING THE UNIT BUT SRS LIGHT JUST COMES BACK ON. IT STAYS ON ALL THE TIME NOW. *TR
Sep 25, 2012
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
2004 HONDA PILOT SUV 9/9/2008 FRONT AC BLOWER RESISTOR REPLACED $230 (MILES 68,197, ALSO HAD 100 MILES BUMPER TO BUMPER WARRANTY BUT WAS TOLD BY DEALER IT WAS NOT COVERED. 1/25/2013 (MILES 134,000) FRONT AC AIR MIX MOTOR REPLACED $501,REAR AC/HEAT DOES NOT WORK WAS STILL IN 100 MILE WARRANTY IT HAS A BAD BLOWER RESISTOR I STILL HAVE NOT REPLACED IT. TO TOP IT OFF WHEN IT RAINS MY DRIVER AND NOW FRONT PASSENGER FLOOR MATS ARE GETTING WET FROM THE UNDERNEATH THE PROTECTIVE MAT (MILES 105,000)! YOUR ATTENTION TO THIS ABOVE MATTER IS MOST APPRECIATED. *TR
Jan 26, 2013
DRIVERS SIDE BACK POWERED WINDOW DOES NOT WORK. IT WENT DOWN AUTOMATICALLY AND DOES NOT GO UP WHILE DRIVING AUTOMATICALLY. ALMOST CAUSED A CAR CRASH. *TR
Nov 20, 2012
VISIBILITY,STRUCTURE
2 complaints
RUMBLE STRIP NOISE AT 35 TO 40 MILE PER HOUR. TAKEN IT TO DEALER SEVERAL TIMES. TECH HAS HEARD IT. TRIED TO TELL ME IT WAS WINDSHIELD MOLDING. WILL NOT DO ANYTHING ABOUT THIS PROBLEM. I HAVE 2 HONDAS, THEY WILL BE MY LAST PURCHASE FROM HONDA. *TR
Apr 04, 2012
MY 2004 HONDA PILOTS FLOORBOARDS ARE SOAKED WHEN I TOOK IT TO JOHNSON CITY HONDA THEY SAID THEY HAVE NEVER SEEN IT BEFORE AND THAT WAS THE FIRST OF JANUARY THEN I LOOKED AT AN AUTO CLUB THAT HAD A FORUM ABOUT LEAKS IN HONDA PILOTS THERE WHERE FOUR DIFFERENT PLACES THEY HAD FOUND LEAKS AND AFTER HAVING THEM FIXED STILL HAD SOAKED FLOOR BOARDS I HAVE A DAUGHTER SHE IS FOURTEEN MONTHS WHO RIDES IN THIS VEHICLE AND RIGHT AFTER I FOUND THE LEAK SHE GOT SICK FOR THE FIRST TIME SINCE SHE WAS BORN AND HAS BEEN SICK THREE TIMES SINCE DECEMBER AND SO HAS MY WIFE AND I GOT SICK FOR THE FIRST TIME LAST YEAR I HAD A BACTERIA INFECTION AND BRONCHITIS AND I GOT SICK AGAIN TWO DAYS AGO AFTER DRIVING IT SO NOW ITS JUST SITTING IN THE DRIVEWAY MY WIFE AND I ALTERNATE DRIVING THE 1996 HONDA ACCORD THE WHOLE REASON WE BOUGHT THE PILOT WAS BECAUSE WE WHERE PLANNING ON STARTING A FAMILY AND WANTED OUR DAUGHTER TO BE SAFE EVERYTIME IT RAINS THE FLOOR BOARDS GET MORE WET THE PEOPLE ON THE FORUM HAD A HONDA PILOT SERVICE BULLETIN THAT STATED HONDA HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME IN THE A-PILLAR BUT HAVE FOUND SEVERAL OTHER ONES I AM SO IRRITATED THAT I RAN OUT IN TWO INCHES OF SNOW TO GET MY REGISTRATION AT TEN O CLOCK AT NIGHT PLEASE HELP ME! *TR
Feb 03, 2009
ENGINE AND ENGINE COOLING,STRUCTURE
2 complaints
FRONT ENGINE MOUNT FOUND DAMAGED AND RECOMMENDED REPLACEMENT AT $450 BY HONDA SERVICE. DRIVEN 91K MILES, AND SEEMS LIKE A LOT OF OTHERS ARE REPORTING SAME ISSUE AT SAME MILEAGE. *TR
Aug 24, 2010
FRONT AND SIDE MOTOR MOUNTS ON 2004 HONDA PILOT NEED REPLACEMENT AFTER ONLY 89K MILES OF CITY DRIVING. *TR
Jul 14, 2010
SUSPENSION,ENGINE AND ENGINE COOLING
2 complaints
INFORMED BY THE DEALER THAT THE MOTOR MOUNTS ON MY 2004 PILOT WERE CRACKED AND THAT I WOULD START TO NOTICE THIS IN VIBRATION OF THE VEHICLE. DEALER TOLD ME THAT THIS WAS SOMETHING SEEN QUITE OFTEN IN THE PILOT AND ODYSSEY. 2004 PILOT WITH 91K MILES. *TR
Jul 13, 2009
BROKEN FRONT ENGINE MOUNT DETECTED ON MY 2004 HONDA PILOT WITH 45000 MILES. NOTICED A VIBRATION WHEN STARTING OUT FROM A COMPLETE STOP. FIRST NOTICED PROBLEM ABOUT A YEAR AGO BUT DEALER SAID THEY COULD NOT DUPLICATE PROBLEM. HAD VEHICLE SERVICED RECENTLY AND WAS INFORMED OF PROBLEM. HAVE SINCE LEARNED THAT MANY OTHER OWNERS HAVE HAD SIMILAR PROBLEMS WITH THEIR PILOTS. ALSO HAD FRONT LOWER CONTROL ARM BUSHINGS REPLACED AT 40000 AT DEALERS ADVICE. VEHICLE IS USED STRICTLY ON PAVED ROADS AND THOUGHT IT WAS ODD THAT THEY WOULD GO OUT SO EARLY. *TR
Jul 02, 2009
EQUIPMENT
2 complaints
CONSUMER WOULD LIKE REIMBURSEMENT FOR TWO TIRES REPLACED ON A 2004 HONDA PILOT. *KB THE CONSUMER MECHANIC NOTICED UNEVEN TREAD WEAR ON THE REAR TIRES. THE VEHICLE WAS TAKEN TO THE TIRE DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THE CONSUMER THAT SHE DEFINITELY NEEDED NEW TIRES BUT THAT THERE WAS NOTHING THEY COULD DO OTHER THAN SELL HER NEW TIRES. THE TIRE WERE ONLY TWO YEARS OLD. THE CONSUMER PURCHASE NEW TIRES ELSEWHERE FOR A BETTER PRICE. THE CONSUMER MECHANIC STATED THAT LOW TIRE PRESSURE COULD CAUSE WEAR. THE MECHANIC CHECKED THE OTHER TWO TIRES PRESSURE AND DISCOVERED THAT THE TIRES WERE UNDERINFLATED AT 32 PSI. THE PRESSURE IN THE DOORJAMB OF THE VEHICLE ALSO INDICATED 32 PSI. THE MECHANIC LOOKED ON THE TIRE AND SAW THAT THE MAX PSI WAS 44 AND INFORMED THE CONSUMER THAT SHE SHOULD MAINTAIN 40 PSI, NO LESS. *NM
Aug 09, 2006
STATIC AND FAILURE OF RADIO TO PLAY. IT HAPPENS INTERMITTENTLY SO THE DEALER HAS YET TO "HEAR" THE PROBLEM. I BELIEVE THERE IS AN ELECTRICAL PROBLEM.*AK
Jul 08, 2004
STEERING,SUSPENSION,WHEELS
1 complaint
The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!
Jun 01, 2025
SEAT BELTS,SEATS,SERVICE BRAKES
1 complaint
Brakes seem to stop suddenly Must brake slowly to avoid a sudden stop Seatbelt locks up if I do not pull it forward and leave room in the belt so that it isn't completely holding me in Also the driver seat will only adjust sideways.
May 19, 2023
SUSPENSION,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
I bought this 2004 Honda Pilot new in 2004 in Louisville. In 2018 I drove to Florida without incident. While here in Florida I have had a problem with oil leaking. Than the compressor for the air went out and I took it straight to the dealer here. They told me it was not worth fixing. Since then I have had 2 mechanics look underneath the car and said it was so rusted that the frame was dangerous and they could not risk fixing it. I have checked with other Honda owners only to find out this is a problem with numerous Honda years and no one fix this problems because of liability . I have photos of the rusted out rear-end and the frame is not attached. You can find owners trying to weld the rear-end back on. No one will repair my compressor because of the rust and damage. When I had it at the dealers they did not mention this problem at all. They just said it was not worth fixing. My car has about 200000 miles but has has its service. This has to be a major recall or replacement. We could have had a major accident over this and didn't know [XXX] Please call or forward communication. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jul 24, 2022
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
WHEN GETTING WORK DONE BY LICENSED MECHANIC, I WAS TOLD THAT THERE WAS A PROBLEM WITH THE REAR FRAME BEING SOO RUSTED THAT THE SHOCK ABSORBER WAS NOT ATTACHED BECAUSE THERE WAS NOTHING LEFT TO ATTACH IT TO. I WAS TOLD THEY COULDN'T FIX IT AND I SHOULD CONSIDER GETTING RID OF IT. *TR
Jun 25, 2020
STRUCTURE,VISIBILITY/WIPER
1 complaint
WHILE ON THE 605N FREEWAY CLOSE TO THE 10 FREEWAYSPLIT OUR ENTIRE SUNROOF WHICH THE GLASS AND COVER DITACHED FROM OUR VEHICLE AND FLEW OFF. LUCKILY THE CAR BEHIND WAS NOT HIT FROM WHAT I SEE IN THE RECORDING BUT WE CAN'T SEE IF IT FLEW ON THE OTHER SIDE OF THE FREEWAY. MY CHILDREN WERE SEATING IN THE MIDDLE ROW AND SMALL DEBRI HIT THEIR FACE. WE PULLED OVER TO THE EMERGENCY SIDE OF THE FREEWAY TO CHECK DAMAGE. ALL THAT'S LEFT FROM THE SUNROOF IS THE GLUE.
Dec 09, 2019
AIR BAGS,UNKNOWN OR OTHER
1 complaint
MALFUNCTION LAMP IS ON AND AIRBAG LIGHT COMING ON WHEN HOOKED UP TO A DEVICE IT SAID NOTHING WAS WRONG FOR THE MAINTENCE LIGHT TO BE ON THEN THE MALFUNCTION LAMP CAME ON.IT WAS STATIONARY
Nov 25, 2017
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT VARIOUS SPEEDS, THE RPMS REVVED AND THE GAUGE READING FLUCTUATED WITHOUT WARNING. IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIOLENTLY JERKED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.
Mar 11, 2016
SEATS,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING TO WORK THIS MORNING (COLD MORNING, ON CITY STREET) I TURNED MY DRIVER SEAT HEATER ON HIGH. THE DRIVER SIDE SEAT HEATER WAS ON FOR ABOUT 20 MINUTES WHEN SUDDENLY THE BACK BECAME VERY HOT. IT STARTED TO SMELL AND MY BACK WAS SLIGHTLY SCALDED BEFORE I REALIZED WHAT WAS HAPPENING. I QUICKLY TURNED MY SEAT HEATER OFF AND SOON AFTER TURNED MY CAR OFF TO INVESTIGATE. THE BACK PORTION OF THE SEAT (MIDDLE SPOT) WAS STILL VERY HOT TO TOUCH AND REMAINED THAT WAY FOR AT LEAST 15 MINUTES IN 35 DEGREE WEATHER! MY CAR AND ESPECIALLY THE DRIVER SIDE SEAT HAS A BURNT RUBBER ODOR. I TRULY FEEL THAT IF I HAD NOT TURNED MY SEAT HEATER OFF WHEN I DID, THAT IT WOULD HAVE CAUGHT FIRE WITH ME DRIVING! NO I'M AFRAID TO UTILIZE THE SEAT HEATER. HONDA NEEDS TO DO SOMETHING ABOUT THIS VIA REPLACEMENT OF FAULTY WIRING OR ELEMENT BEFORE SOMETHING MORE SERIOUS HAPPENS TO SOMEONE!
Feb 05, 2016
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
I HAVE A 2004 HONDA PILOT WITH ROUGHLY 174,000 MILES ON IT. IT HAS BEEN WELL CARED FOR AND THE ENGINE SEEMS TO RUN GREAT. I ACQUIRED THE CAR ABOUT A MONTH AGO AND UPON DRIVING IT I NOTICED A FAINT SHUDDERING BETWEEN GEARS UPON ACCELERATION FROM 2-50 MPH. THE WEEKS WENT ON AND IT IS NOW VERY SCARY TO DRIVE IT SHUDDERS TERRIBLY WHILE ACCELERATING AND DECELERATING FROM 2-50 MPH. IT FEELS AS IF THE VEHICLE IS GOING TO JUST STALL OR POSSIBLY LOCK UP AND CRASH OFF THE ROAD I HAVE AN INFANT SON AND IM AFRAID TO HAVE HIM IN THE VEHICLE. THE CAR WAS BOUGHT OUTRIGHT FROM A CERTIFIED HONDA DEALERSHIP FOR OVER 10,000 $ A FEW YEARS BACK,. AND LIKE I SAID THE CAR IS BARELY DRIVABLE THE STEERING IS VERY UNPREDICTABLE AND WILD IT IS UNRESPONSIVE AT TIMES WHEN IM TURNING THE STEERING WHEEL THE CAR CONTINUES TO GO STRAIGHT. THE NOISE FROM THE FRONT DIFFERENTIAL AREA ALONG WITH THE BRAKES ARE SO LOUD WHEN GOING DOWN HILL THAT THEY CAN BE HEARD OVER THE RADIO ON LEVEL 24-27. I CAN FEEL THE CONSTANT VIBRATION AND UPSET IN THE FRONT END SO BAD WHILE DRIVING THAT I HAVE TO MUTE THE RADIO AT TIMES TO MAKE SURE THE VEHICLE ISN'T SCRAPING AND SPARKING ALONG DUE TO A TRANSMISSION LOCK UP CAUSE IT JUST FEELS LIKE SOMETHING IS TERRIBLY WRONG. I M TOO AFRAID TO EVEN GO ON THE FREEWAY UNLESS ABSOLUTELY NECESSARY BECAUSE IM AFRAID OF BEING INJURED OR KILLED BY THIS ALL TOO COMMON PROBLEM I'VE BEEN READING ABOUT. THIS FACT IS VERY TROUBLESOME BECAUSE I LIVE WHERE THE ONLY WAY TO GET ANYWHERE IS TO GO ON THE FREEWAY SO I DON'T KNOW WHAT IM GOING TO DO. WITH THE AMOUNT OF COMPLAINTS ON THIS EXACT ISSUE IM SURPRISED THERE IS NO LAW SUIT... I AM GOING TO TRY TO SEE WHAT I CAN DO TO GET ONE STARTED... IF YOUR PRODUCT HAS BEEN PROVEN DEFECTIVE LIKE THIS OBVIOUSLY HAS THEN HONDA REALLY NEEDS TO OWN UP ITS NOT FAIR HOW MUCH MONEY WE ALL LOSE BY PURCHASING THIS POS FOR THE HIGH RESALE PRICES WE PAY!!!
Oct 24, 2015
SUSPENSION,AIR BAGS,STRUCTURE
1 complaint
ACCIDENT ON THE FREEWAY THE CAR SPED OUT OF CONTROL HIT THE CENTER DIVIDER. FRONT AND SIDE AIR BAGS WENT OFF! THE STEERING WHEEL AIRBAGS SCARRED THE INSIDE OD MY WRIST.
Aug 12, 2015
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
SUDDENLY CAR STARTED MAKING BAD NOISE FROM ENGINE. I WENT TO STORE TO FIX IT. THEY SAYING ITS FACTORY RECALL AND WE CAN'T FIX IT. I DIDN'T FIND ANY INFORMATION FROM YOUR WEBSITE. ALSO IT'S VERY RISKY. I SUPPOSE TO DRIVE MY CAR FROM MICHIGAN TO VIRGINIA BUT THE AUTO TECHNICAN TOLD ME WIL BE RISK IT'S WILL STOP YOUR WHEEL AND YOU WILL IN BIG ACCIDENT. SEARS AUTO DIDN'T FIX MY CAR. THEY REFER ME TO GO HONDA DEALER FOR RECALL ISSUE. PLEASE ADVICE ME. THANKS
Jun 14, 2015
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
HELLO. AFTER SMELLING GASOLINE TYPE FUMES OFF FOR SOME TIME (NO ONE ELSE IN THE FAMILY COULD SMELL IT) AND AFTER CONSULTING THE HONDA PILOT FORUMS, I DECIDED TO REPLACE THE FACTORY NGK PZFR5F-11 SPARK PLUGS AT 99,430, RATHER THAN THE HONDA RECOMMENDED 105,000 MILES. I WAS SURPRISED TO DISCOVER THAT THE MIDDLE REAR PLUG WAS ONLY FINGER TIGHT AND AS A RESULT COMBUSTION GASES WERE ESCAPING BETWEEN THE PLUG AND THE HEAD. ACCORDING TO WHAT I READ, LOOSE PLUGS ARE AN ISSUE WITH THIS ENGINE AND CAN EVENTUALLY DAMAGE THE CYLINDER HEAD AND COIL PACKS, LEADING TO COSTLY REPAIRS. A SECOND PLUG (PASSENGER REAR) WAS EXCESSIVELY TIGHT WHEN I REMOVED IT BUT THE REPLACEMENT PLUG APPEARED TO THREAD BACK IN FINE.) I BELIEVE THIS ISSUE DESERVES FURTHER INVESTIGATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
May 08, 2015
ELECTRICAL SYSTEM,ENGINE
1 complaint
STEERING WHEEL LOCKED, KEY WOULD NOT TURN NOR COME OUT, GEAR COULD NOT BE CHANGED. VEHICLE WOULD NOT START. PILOT'S IGNITION WOULD NOT WORK AT ALL. *TR
Apr 15, 2015
AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/18/15*CN UPDATED 9/27/2017*CN
Mar 06, 2015
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHEN WE STEP ON THE GAS PEDAL, IT STICKS, WHEN YOU PRESS DOWN A LITTLE MORE, THE CAR LURCHES QUICKLY, CAUSING A DANGEROUS SUDDEN ACCELERATION. THE WORST IS WHEN WE BACK OUT OF OUR GARAGE (WE HAVE AN UPHILL DRIVEWAY), BUT IT HAPPENS IN FORWARD FROM A STOP ALSO... *TR
Jan 26, 2015
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
THE MODULES HOUSING THE REAR LIGHTS, INCLUDING THE BRAKE LIGHTS, ON MY 2004 PILOT ARE DEFECTIVE; RED, PLASTIC REFLECTORS INSIDE BOTH MODULES OF MY VEHICLE HAVE DETACHED. THE MODULES ARE ONE PIECE IN DESIGN AND CANNOT BE OPENED OR REPAIRED. HONDA KNEW CERTAIN 2004 PILOTS HAD DEFECTIVE LIGHT MODULES BECAUSE IT ISSUED AN ADVISORY TO DEALERS TO REPLACE THEM. HOWEVER, HONDA REFUSES TO REPLACE THE MODULES ON MY CAR, SAYING THE CAR IS TOO OLD. THERE IS NO EXPIRATION DATE FOR SAFETY. *TR
Oct 28, 2014
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
WHEN THE DRIVER SIDE HEATED SEAT IS TURNED ON THE SEAT GETS SO HOT THAT IT LITERALLY BURNS THE SKIN ON ANYONE SITTING IN THE SEAT. IT HAPPENS ON BOTH LOW OR HIGH SETTING. THE SEAT THEN BEGINS TO EMIT SMOKE. *JS
Jul 08, 2014
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
WE WERE ON ANOTHER SUMMER TRIP AND THE AIRBAG WARNING LIGHT CAME ON. THIS IS THE BIG RED LIGHT TO THE FAR LEFT OF THE PANEL. CALLING HONDA IN FRANKLIN TN THEY HAD NO IDEA WHAT COULD HAPPEN WHILE CONTINUING TO DRIVE THE VEHICLE. CALLING ANOTHER DEALERSHIP THEY ASSURED ME THAT IT WAS MOST LIKELY A SENSOR AND THE AIRBAGS WOULD SIMPLY NOT DEPLOY. HONDA AS RECALLS NOW FOR BAD AIRBAGS. 1- OUR 2004 DOES NOT FALL INTO THE RECALL PERIOD 2 - HONDA SHOULD PAY FOR ANY ISSUE RELATED TO BAD AIRBAG TECHNOLOGY REGARDLESS OF HOW OLD THE CAR IS, JUST LIKE THEY DO WITH SEAT BELTS. IF WE WOULD HAVE BEEN IN A WRECK DURING THE TIME THAT LIGHT WAS ON, THE AIRBAG WOULD NOT HAVE DEPLOYED. 3- ANY PART OF THE AIRBAG/SENSOR/ SEATBELT SYSTEM SHOULD NOT BE MERELY COVERED UNDER A LIMITED WARRANTY. IT SHOULD BE COVERED FOR THE LIFE OF THE CAR. THIS IS A SAFETY ISSUE. IF THEY CANNOT STAND BEHIND THE SAFETY OF THE CAR THEY NEED TO GET OUT OF THE BUSINESS. *TR
Jun 30, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
UPON TAKING OFF AT THE STOP LIGHT I ACCELERATED TO 35 MILES AN HOUR THEN CHANGED LANES AS I WAS NEARING MY DESTINATION ,THE CAR SPED OUT OF CONTROL AND REACHED SPEEDS OVER 65 MILES AN HOUR,I STOOD ON THE BRAKE AND STEPPED ON THE EMERGENCY BRAKES WHILE STEERING THE VEHICLE AWAY FROM OTHER VEHICLES, THE EMERGENCY BRAKES STOPPED THE VEHICLE, I HAD A NEW IGNITION SWITCH PUT IN AT A COST TO ME OF 700.DOLLARS SIX MONTH IN THE FALL OF 2013..THIS WAS A MOST DANGEROUS INCIDENT, PEOPLE MUST KNOW THIS., I TRIED TO RE[PORT IT ONLINE TO NHTSA IT SAID ''25 '' COMPLAINTS ONLY.??? *TR
Jun 02, 2014
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
I'M HAVING TROUBLE WITH MY 2004 LX, NO KEYLESS REMOTE ON THIS MODEL. THE DRIVERS SIDE DOOR LOCK QUIT WORKING, THE KEY GOES IN WITH DIFFICULTY AND WON'T TURN, WON'T UNLOCK THE DOOR. RESORTED TO USING THE REAR DOOR LOCK TO GET IN AND NOW THAT LOCK HAS DEVELOPED THE SAME PROBLEM. NOW HAVE JUST THE PASSENGER SIDE DOOR TO UNLOCK FROM THE OUTSIDE. NOW THE IGNITION. SAME PROBLEM. WHAT THE [XXX] IS GOING ON? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 20, 2014
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
ON JULY 25 ,2013 AROUND 8:00AM AM STARTING MY 2004 HONDA PILOT , TO MOVE MY CAR TO AVOID PARKING TICKETS AT 8:30AM. AFTER 5 MINUTES OF WARMING THE ENGINE I DECIDED TO DRIVE AROUND TO FIND A PARKING SPACE TO AVOID A TICKED.AROUND 8:14AM I FOUND A PARKING SPACE AND THE CAR IS PARKED.LATER AROUND 3:00PM I DECIDED TO GO TO MY GIRLFRIEND HOUSE ,I SEE THE MY CAR PARKED AND A FREE PARKING SPACE IN FRONT OF MY APARTMENT. TO AVOID TICKETS THE NEXT DAY I MOVED THE CAR. AROUND 3:02 THE CAR IS PARKED IN FRONT OF MY APARTMENT. AROUND 9:50 PM AM WALKING HOME AND I SEE THE HOOD OF MY CAR OPEN.THE ENGINE WAS ALL BURNED INCLUDING HEADLIGHTS THERE WAS NO WIRE EVERYTHING MELT.NEIGHBORS WHERE SITTING OUTSIDE AS USUAL ,THEY TOLD ME THAT IT STARTED AROUND 3:30 AND THAT SMALL AMOUNT OF SMOKE WAS COMING OUT OF THE LEFT SIDE OF THE ENGINE .FIRE DEPARTMENT TOOK LIKE 15M !!!!TO ARRIVED.CAR HAD 105,000 MILES. I WASN'T USING THE CAR THAT OFTEN ,THE NIGHT BEFORE THE FIRE I DROVE THE CAR FOR 15 MILES BACK AND FORWARD. MY ENSURES DON'T COVER FIRE. NO MORE HONDA THANKS!!! *TR
Aug 09, 2013
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
OUR PILOT DRIVE LIGHT STARTED FLASHING ONE DAY, WE PULLED OVER, SHUT OFF THE VEHICLE, THEN RESTARTED IT AND THE LIGHT WENT OUT. THIS HAS HAPPENED ABOUT 5 TIMES OVER THE PAST 3 YEARS. NOW OUR ENGINE LIGHT CAME ON AND WE FOUND OUT THAT WE NEED A NEW TRANSMISSION! WE HAVE LESS THAN 100,000 MI. ALSO, OUR GAS PEDAL STICKS, TO ACCELERATE WE TAKE OFF EXTREMELY FAST FROM A DEAD STOP. I AM AFRAID THAT THIS WILL CAUSE AN ACCIDENT!!! IT STARTED OUT A LITTLE STICKY AND IS NOW VERY BAD. *TR
May 29, 2013
STRUCTURE,ENGINE
1 complaint
WENT TO DEALER AND THEY SAID VEHICLE HAS BAD ENGINE MOUNTS, AND NEED TO BE REPLACED. NOTE THAT WE ALSO HAVE A 2003 ACURA MDX, AND THE DEALER ALSO TOLD US THAT SOME ENGINE MOUNTS NEEDS REPLACEMENT. WE CHECKED SOME BLOGS FOR ACURA MDX AND HONDA PILOT OWNERS, AND FOUND A LOT OF OWNERS WITH SAME ISSUES. SOME ARE BEING REPLACED EVERY TWO YEARS. WE OWNED A V6 TOYOTA FOR 15 YEARS, NEVER HAD THIS ISSUE. WE HOPE NHTSA WILL CHECK THIS, BECAUSE IT IS A KNOWN ISSUE TO OWNERS AND ACURA/HONDA WILL NEVER ADMIT. I'M SURE IF NHTSA WILL GET REPAIR RECORDS FOR THIS "ENGINE MOUNT" ISSUES, IT WILL BE A LOT. FROM WHAT I READ, THIS AFFECTS DRIVE SHAFTS DUE TO EXCESSIVE MOVEMENT OF THE ENGINE. *TR
Mar 21, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE STOPPED IN A PARKING SPACE, THE KEY WAS REMOVED FROM THE IGNITION AND THE CONTACT NOTICED THAT SHE HAD NOT SHIFTED THE GEAR IN PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 12/28/12 *CN THE CONSUMER STATED THE BRAKE LIGHT SWITCH WAS REPLACED PREVIOUSLY. UPDATED 01/09/13
Nov 30, 2012
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
THE SHIFT INTERLOCK ALLOWED THE KEY TO BE REMOVED WITHOUT THE PILOT BEING IN PARK. THIS CAUSED THE PILOT TO ROLL BACKWARDS IN A PARKING LOT. LUCKILY THE LOT WAS FAIRLY FLAT, SO IT DIDN'T ROLL FAR OR HIT ANYTHING (OR ANYBODY!). A HONDA DEALER CONFIRMED THE ISSUE, AND CONTACTED HONDA ABOUT IT. HONDA SAID THEY WOULDN'T FIX THE ISSUE DUE TO THE MILEAGE, AND THE FACT THAT I PURCHASED THE VEHICLE USED (FROM CARMAX). *TR
Oct 09, 2012
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I WAS PARKED IN THE DRIVEWAY ON A COMPLETELY FLAT SURFACE. I PUT THE CAR IN REVERSE TO BACK OUT OF THE DRIVEWAY. I TOUCHED THE ACCELERATOR PEDAL LIGHTLY TO GET THE CAR MOVING, THE CAR ACCELERATED WILDLY. I STOMPED ON THE BRAKE, WHICH WENT TO THE FLOOR. I HAD TIME TO LOOK DOWN AND SEE THAT MY FOOT WAS ON THE BRAKE PEDAL AND TO STOMP ON THE EMERGENCY BRAKE. THE CAR DID NOT SLOW DOWN AT ALL. THE VEHICLE CONTINUED ACCELERATING UNTIL IT SMASHED INTO A TREE GOING APPROXIMATELY 30 MPH (ESTIMATED). A COUPLE HOURS BEFORE THE WRECK A PREVIOUSLY UNSEEN BRAKE ERROR LIGHT CAME ON THE DASH. THE SHOP IT WAS TAKEN TO REFUSED TO LOOK INTO THE BRAKES, ACCELERATOR, MASTER CYLINDER OR THE TRANSMISSION. THEY STATED THERE WERE NO CODES TRIGGERED, THOUGH THEY COULD PROVIDE NO PROOF THAT THEY EVEN HAD THE NECESSARY EQUIPMENT TO READ THE CODES. STATE FARM INSURANCE REFUSES TO INVESTIGATE BECAUSE THE VEHICLE WAS A TOTAL LOSS. THIS FROM A STAND STILL ON A FLAT SURFACE. IT WAS HORRIFIC. I WOULD LIKE THE VEHICLE INSPECTED TO DETERMINE IF THERE WAS A MECHANICAL FAILURE. *TR
Aug 17, 2012
SUSPENSION,UNKNOWN OR OTHER
1 complaint
STARTED AT APPROX. 70,000 MILES. CAR SHUTTERS/VIBRATES (AS THOUGH GOING OVER A SOFT RUMBLE STRIP) WHEN GOING APPROX. 45 MPH. STOPS ONCE I LET OFF GAS OR ACCELERATE. INITIALLY HAPPENED ONLY ONCE IN A WHILE. NOW IT HAPPENS CONSISTENTLY. *KB
Mar 20, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
MY 2004 HONDA PILOT HAS A SHUDDER AT 30 MPH. IT FEELS AS THOUGH YOU ARE DRIVING OVER THE RUMBLE STRIPS. I AM STARTING TO EXPERIENCE POOR SHIFTS AT OTHER SPEEDS NOW AS WELL. I UNDERSTAND THAT THE PROBLEM IS MOST LIKELY THE RESULT OF A FAULTY TORQUE CONVERTER. REPAIRS INCLUDE REPLACING THE TORQUE CONVERTER AND THE TRANSMISSION AS WELL AS UPDATING THE PCM. HONDA RECALLED OVER A MILLION 2003/2004 PILOTS BUT MY VIN IS JUST PASSED THE LAST VIN RECALLED. HOWEVER, THERE ARE MANY 2005 PILOT OWNERS EXPERIENCING THE EXACT SAME FAILURE. ACURA ALSO ISSUED A SERVICE BULLETIN THAT REPAIRS THE FAULTY COMPONENTS FOR ALL 2003 AND 2004 MDX OWNERS (INSIDE AND OUTSIDE OF WARRANTY). HONDA SHOULD TAKE RESPONSIBILITY FOR THE FAILED TRANSMISSIONS IN THE LATER 2004 PILOTS AND 2005 YEARS AS WELL. *TR
Mar 08, 2012
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
2004 HONDA PILOT SHAKES WHEN YOU BRAKE ON THE HIGHWAY GOING OVER 50 MPH. THE STEERING WHEEL ALSO SHAKES WHEN YOU GO AROUND A CURVE AT 40 MPH OR MORE. *TR
Jul 28, 2011
POWER TRAIN,TIRES
1 complaint
MY VEHICLE IS HAVING AUTOMATIC TRANSMISSION PROBLEMS. I HAVE TAKEN IT TO SEVERAL MECHANICS AND THE DEALERSHIP AND HAVE BEEN TOLD THEY NEED TO RUN DIAGNOSTICS. THEY DIAGNOSED THE SAME PROBLEMS AND SAID THE SENSOR AND TRANSMISSION NEED TO BE REPLACED. I HAVE DONE SOME RESEARCH AND FOUND THAT MOST 2003 AND 2004 HONDA OWNERS HAVE HAD THIS PROBLEM. THIS MORNING I WAS DRIVING ON THE HIGHWAY AND MY CAR STOPPED AND I WAS ALMOST REAR ENDED. THIS PROBLEM HAS BEEN THERE FOR A WHILE AND I TOOK IT IN BEFORE BUT WAS TOLD DIFFERENT SENSORS NEEDED TO BE REPLACED. *TT
Jul 12, 2011
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THERE HAD BEEN SUDDEN ACCELERATION WITH THE VEHICLE ON NUMEROUS OCCASIONS BEFORE THE CRASH OCCURRED. WHILE DRIVING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE SIDE OF THE HOUSE WHICH MOVED IT SIX INCHES. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS INJURED WHILE SHIFTING INTO NEUTRAL GEAR AND PARK AT THE SAME TIME IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE BRAKE WERE DEPRESSED WHILE THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD NOT TURN OFF. A POLICE REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED BY THE SHERIFF TO PERFORM A FORENSIC EXAMINATION ON IT. THE INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE HONDA MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Sep 23, 2010
FUEL SYSTEM, OTHER
1 complaint
FUEL FILLER NECK ON MY 2004 PILOT HAD A FUEL LEAK. MY CHECK ENGINE LIGHT CAME ON AND WHEN THE VEHICLE WAS SERVICED A LEAK IN THE NECK OF THE GAS TANK FILLER TUBE WAS DETECTED AND REPLACED. THE VEHICLE HAD ABOUT 95,000 MILES. *TR
May 14, 2010
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
DEAR SIR/MADAM, MY 2004 HONDA PILOT HAS 58K MILES ON IT. I SCHEDULED A 60K MAJOR MAINTENANCE ON 3/19/2010. BUT ON 3/18/2010 ON MY WAY BACK HOME, THE CHECK ENGINE LIGHT WAS ON, THE CAR GOT VIBRATION AND SMOKE. I SENT MY CAR TO THE DEALER IMMEDIATELY AT ABOUT 7:00 PM ON 3/18/2010. ON 3/19/2010, THE DEALER CALLED ME AND SAID THE NO. 5 SPARK PLUG CAME OUT AND BURNED OUT THE COIL, IT'S A VERY UNUSUAL SITUATION. I WENT TO THE DEALER TO CHECK THE DAMAGES: THE SPARK PLUG ONLY HAS THE METAL PORTION LEFT, THE COIL BURNED OUT AND ONLY 1/3 OR 1/2 LEFT, THE CYLINDER HEAD GOT SOME DAMAGE TOO AND SOME METAL CHIPS REMAINED IN THE CYLINDER HEAD AND CYLINDER. I DID THE OIL CHANGES AND MAINTENANCE AT DEALERSHIP REGULARLY AND DROVE THE CAR GENTLY. I DON'T THINK THIS INCIDENT IS RELATED TO MY DRIVING STYLE. IT HAS TO BE QUALITY ISSUE ON EITHER THE COIL OR THE SPARK PLUG. BUT I AM NOT A MECHANICS AND DON'T KNOW IF THIS HAPPENED TO OTHER CARS. ALTHOUGH THE CAR IS OUT OF WARRANTY (3 YEARS/36K MILES), I REALLY THINK IT'S A SERIOUS QUALITY ISSUE. HONDA NEEDS TO TAKE CARE OF THIS ISSUE. I AM UNLUCKY, THIS HAPPENED TO ME, I AM LUCKY, IT HAPPENED TO ME NOT ON HIGHWAY. HOPE THE AUTHORITY CAN DO SOME INVESTIGATION AND URGE HONDA TO RESOLVE THIS ISSUE. THANKS. *TR
Mar 19, 2010
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
I HAVE SEVERE BRAKE SHUTTERING AND THE STEERING WHEEL SHAKES WHEN I APPLY THE BRAKES. IT STARTS OUT AS A MINOR SHUDDER AND SHAKE AT FIRST, AND THEN OVER TIME GETS PROGRESSIVELY WORSE, UNTIL IT IS QUITE VIGOROUS. A LITTLE BACKGROUND: THE CAR IS A HONDA CERTIFIED CAR- 2004 PILOT I BOUGHT 2 YEARS AGO. AS A CONDITION OF THE SALE, THE DEALER (SAM SWOPE IN LOUISVILLE, KY) SAID THEY WOULD FIX A SHIMMY IN THE STEERING WHEEL, AND A GRINDING OF THE BRAKES. THEY SAID IT WAS A MINOR PROBLEM. THE BRAKES WERE REPAIRED 2 WEEKS BEFORE I BOUGHT THE CAR. I BROUGHT THE CAR BACK 4 DAYS LATER AND THE ROTORS WERE RESURFACED. EVERYTHING WAS FINE FOR A COUPLE OF WEEKS, AND THEN THE PROBLEM STARTED COMING BACK- SLOWLY AT FIRST AND THEN GOT PROGRESSIVELY WORSE. 3 MONTHS LATER THEY RESURFACED THE ROTORS. THE SAME PROBLEM PROGRESSED AGAIN, AND 3 MONTHS LATER, THEY REPLACED THE REAR BRAKE PADS AND RESURFACED THE ROTORS AGAIN. I PUT UP WITH A SHIMMY IN THE WHEEL AS THE PROBLEM OCCURRED AGAIN . FINALLY, AFTER ABOUT 8 MONTHS, MY WIFE COULDN'T TAKE THE SHIMMY ANY MORE AND MADE ME TAKE IT IN AGAIN. I WAS RELUCTANT BECAUSE EACH TIME I TOOK IT IN NOTHING HAPPENED, AND I'D ALREADY SPENT OVER $700 TO NO AVAIL. ONCE AGAIN THE ROTORS WERE RESURFACED, THE FRONT PADS WERE REPLACED AND THE EMERGENCY BRAKE DRUM WAS TURNED. TWO MONTHS LATER I BROUGHT THE CAR IN FOR THE SAME PROBLEM, AND WAS TOLD THE ROTORS NEED TO BE RESURFACED AGAIN. I CALLED HONDA CUSTOMER SERVICE ON 4/21/09, TALKED TO TINA AND SHE SAID I WOULD LIKELY BE DENIED ANY HELP BY WALTER MENIGVAR THE EXEC. REVIEW MANAGER BECAUSE HONDA CORPORATE CONSIDERS THE BRAKES TO BE A REPAIR ITEM. I BELIEVE THERE IS AN INHERENT PROBLEM WITH THIS VEHICLE AND POSSIBLY IT'S DESIGN, AS I HAVE DRIVEN NUMEROUS CARS OVER 29 YEARS- MANY OF THOSE MILES IN THE MOUNTAINS OF WVA, AND HAVE NEVER ENCOUNTERED A PROBLEM OF THIS SORT. I HAVE ALSO HEARD ABOUT OTHER HONDA PILOTS WITH THIS PROBLEM. I ALSO THINK IT IS UNSAFE. *TR
Apr 21, 2009
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
THE WINDOW REGULATORS AND POWER DOOR LOCKS ON THE HONDA'S I OWN KEEP FAILING AND COST MORE THAN 300 DOLLARS TO REPAIR. THIS SEEMS TO BE A SYSTEMIC PROBLEM ON THE HONDA'S. I HAVE HAD THIS HAPPEN ON ALL 4 DOORS OF MY 2000 HONDA ACCORD AND 2 DOORS ON MY 2004 HONDA PILOT. HONDA NEEDS TO DO A RECALL AND FIX THIS ISSUE. PEOPLE SHOULDN'T HAVE TO PAY FOR A SYSTEMIC ISSUE IN THE CAR, WHICH CAN BE A SAFETY ISSUE AS WELL AS YOU CAN'T PUT THE WINDOWS DOWN OR UP ONCE THIS HAPPENS. *TR
Mar 28, 2009
VISIBILITY,AIR BAGS,EQUIPMENT
1 complaint
OPSD (OCCUPANT POSITION DETECTION SYSTEM) AND REARWIPER MOTOR FAILED AT THE SAME TIME WITHOUT PREVIOUS ACCIDENT. HONDA DEALER SAYING THIS ITEMS ARE NOT COVERED UNDER HONDA CERTIFIED USED CAR CONTRACT. I NEED TO POCKET OUT ABOUT $900.00 TO REPLACED BOTH PARTS. *TR
Oct 15, 2008
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
IN MAY 2007, U-HAUL OF KINGSTON, NY INSTALLED A TRAILER HITCH ON MY 2004 HONDA PILOT. ON APRIL 4,2008, MY TURNING SIGNALS STOPPED WORKING AND I SMELLED A BURNING ELECTRICAL SMELL. I SCHEDULED A SERVICE APPOINTMENT WITH MY LOCAL HONDA DEALER FOR APRIL 8, 2008. I STOPPED USING THE VEHICLE. THE CAR ALARM BEGAN TO GO OFF INTERMITTENTLY, WITHOUT PROVOCATION. WHEN WE TRIED TO START THE CAR TO BRING IT TO THE SERVICE APPT., IT WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE SERVICE TECH'S LOCALIZED THE SMELL TO THE REAR OF THE CAR AND BEGAN INVESTIGATING THE TRAILER HITCH INSTALLATION. THE "HIGH ENERGY 3 TO 2 TAILLIGHT CONVERTER" HAD OVERLOADED AND THE CASING AROUND THE UNIT HAD MELTED THROUGH. *TR
May 30, 2008
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
IN APPROXIMATELY EARLY 2006, I NOTICED THE FRONT WHEELS WOULD SHIMMY WHEN I APPLIED THE BRAKES AT HIGHER SPEEDS. TYPICALLY IT WOULD OCCUR AS I WAS DRIVING DOWN STEEPER GRADES IN THE MOUNTAINS. I BROUGHT THIS TO THE ATTENTION OF THE HONDA DEALER IN APRIL 2006 WHEN THE VEHICLE HAD 35,418 MILES. THE HONDA DEALER DISMISSED IT AND SAID IT WAS PROBABLY DUE TO THE FRONT WHEEL STILL WANTING TO PROVIDE POWER WHILE THE BRAKES WERE APPLIED. CONSEQUENTLY, THE BRAKE SYSTEM CHECKED OUT FINE DURING THEIR INSPECTION. UNFORTUNATELY, THE PROBLEM STILL PERSISTS AND IS GETTING WORSE. I'VE ALSO NOW NOTICED THE PROBLEM WHEN I DRIVE ON FLATTER SURFACES AS WELL. THE PROBLEM IS MOST NOTICEABLE WHEN STOPPING AT SPEEDS OVER 50 MPH AND IS EVEN MORE PRONOUNCED WHEN DRIVING DOWN HILLS. MY CONCERN AT THIS POINT IS THAT THE VEHICLE WILL BECOME UNSTABLE BECAUSE OF THE EXCESSIVE SHIMMY THAT OCCURS IN THE FRONT WHEELS WHILE BRAKING AT HIGHER SPEEDS OR ON AN INCLINE. *TR
Nov 13, 2007
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE CONTACT'S WIFE PULLED INTO A PARKING SPACE AT 5 MPH, WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE LUNGED FORWARD AND THE ENGINE REVVED. THE CONTACT DROVE OVER A CURB AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND TWO OCCUPANTS WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT HAS YET TO TAKE THE VEHICLE TO THE DEALER OR A MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 22,000. THE BRAKES WOULD NOT STOP THE VEHICLE. THE VEHICLE HAD A DEFECTIVE AIR CONTROL VALVE AND THROTTLE. THE CONSUMER STATED HE EXPERIENCED THE PROBLEM 1 YEAR PRIOR TO THE ACCIDENT. THE VEHICLE WAS TOTALED. UPDATED 09/18/07. *JB
Aug 01, 2007
STEERING,POWER TRAIN,STRUCTURE,WHEELS
1 complaint
STEERING WHEEL SHAKE. BOUNCES IN HAND. CABIN NOISE/VIBRATION. *NM
Nov 10, 2006
SUSPENSION,SERVICE BRAKES, AIR,WHEELS
1 complaint
THIS VEHICLE FROM ORIGINAL PURCHASE HAS HAD A WHEEL VIBRATION THAT SEEMS TO BE INCORRECTABLE BY DEALER. I BELIEVE IT IS A DEFECT FROM THE MANUFACTURE HONDA. THE VEHICLE HAS ALSO NEEDED BRAKE ROTORS RESURFACED AT LESS THAN 20,000 MILES AND IS CURRENTLY WAITING FOR PARTS TO HAVE TWO TIE RODS REPLACED.
Jul 07, 2005
TIRES
1 complaint
CONSUMER'S VEHICLE HAD TWO FLAT TIRES, BOTH HAD PUNCTURES ON THE SIDEWALLS. CONSUMER HAD THIS VEHICLE LESS THEN 2 MONTHS. SHE WAS NOT AWARE OF THE TIRES RUBBING AGAINST ANYTHING OR RUNNING OVER ANYTHING. CONSUMER READ ON LINE THAT THE TIRES ON VEHICLE WERE NOT MADE FOR A SUV, BUT FOR REGULAR PASSENGER VEHICLES. PLEASE INVESTIGATE. GOODYEAR, INTEGRITY, SIZE P235/70 R16.*AK
Nov 23, 2004
VISIBILITY,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
BRAND NEW HONDA PILOT EXPERIENCED ELECTRICAL PROBLEM IN THAT THE INTERIOR CAB LIGHT FOR NO APPARENT REASON WILL TURN ITSELF ON AND SHUT ITS SELF OFF AFTER APPROXIMATELY 5 TO 10 SECONDS. AUTOMATIC DOOR LOCKS NOT FUNCTIONING AS WELL AS FRONT PASSENGER WINDOW GETS STUCK AND WILL NOT GO DOWN. DEALER SERVICE SAYS POSSIBLE GHOST IN VEHICLE!! WILL BRING INTO SERVICE ON JAN 10, 2004. *LA
Jan 08, 2004
Where to Find VIN for Problems Check
To check for problems and complaints on your 2004 HONDA Pilot, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2004 HONDA Pilot 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2004 HONDA Pilot Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2004 HONDA Pilot dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your HONDA dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2004 HONDA Pilot have?
The 2004 HONDA Pilot currently has 544 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 HONDA Pilot?
The most common problems reported for the 2004 HONDA Pilot are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 HONDA Pilot problem data come from?
All problem and complaint data for the 2004 HONDA Pilot comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2004 HONDA Pilot?
You can report safety problems with your 2004 HONDA Pilot directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2004 HONDA Pilot VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2004 HONDA Pilot reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2004 HONDA Pilot. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
Other Years - HONDA Pilot Problems
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
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2000
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