How many problems does the 2010 HONDA Pilot have?

The 2010 HONDA Pilot currently has 111 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 HONDA Pilot?

The most common problems reported for the 2010 HONDA Pilot are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 HONDA Pilot problem data come from?

All problem and complaint data for the 2010 HONDA Pilot comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 HONDA Pilot Problems

AIR BAGS

29 complaints

I recently bought this car used and the car and the airbag icon was on and the dealer from where I bought the car. He said that it was a honda air bag recall passenger side and I went to Honda to go and get it replaced and once they fixed it the airbag icon was still on. The car has never been in an accident and the driver side is the issue. I went to the dealership where I bought the car and they gave me a code that they read from the diagnostic test and it read 31-11. The car has never been in a car accident and the driver side is the issue. They said that when Honda made the car they didn't do it right so they should fix it. I need help!

Sep 07, 2021

PASSEGER SIDE AIRBAG OFF

Jan 16, 2020

TAKATA RECALL

Aug 28, 2019

TAKATA RECALL NO ONE FROM HONDA HAS EVER CONTACTED ME EVEN THOUGH THEY HAVE HAD MY EMAIL AND CELL NUMBER FOR YEARS. NOR HAVE I BEEN GIVEN ANY INFORMATION AS TO WHEN I MIGHT EXPECT THIS RECALL TO BE ACTED ON.

Jul 31, 2018

CAR WAS PURCHASED AND NOT ONE WORD WAS DID ABOUT THE DRIVE RECALL FROM FEBRUARY 2018, PURCHASED THIS VEHICLE IN MARCH.

Jul 11, 2018

+ 24 more complaints for this component

ENGINE

15 complaints

oil burning

Apr 21, 2023

The contact owns a 2010 Hondo Pilot. The contact stated while driving 65 MPH, the vehicle was vibrating. The contact pulled over safely to the side of the road. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the local dealer. The dealer diagnosed a failure with the piston and spark plug. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,361.

Jul 13, 2022

When I drove back from Atlanta airport on highway I-85 on December 27, 2021, the car started shaking and check engine light was flashing. It was very dangerous on the highway. I immediately drove to nearest Gwinnett place Honda. The dealer found the second cylinder misfired and replaced piston rings 1-3.

Jan 06, 2022

EXCESSIVE OIL CONSUMPTION CAUSE ENGINE PISTONS TO BLOW. SEEMS TO BE A COMMON ISSUE. NO CHECK OIL LIGHT CAME ON OR ANY INDICATION THAT THE CAR WAS LOW ON OIL. RECEIVED OIL CHANGE 2K MILES PRIOR. MECHANIC SAID THIS IS A COMMON ISSUE HE HAS SEEN WITH MY YEAR AND MOTOR. I OWE $12K ON A CAR WORTH NOTHING THAT I CAN NO LONGER DRIVE.

Dec 29, 2018

TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE FAILED DUE TO PREMATURE OIL CONSUMPTION, WHICH CAUSED THE ENGINE CAMSHAFT TO FAIL. THE MECHANIC REPLACED THE ENGINE; HOWEVER, THE ENGINE FAILED AGAIN DUE TO PREMATURE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED ENGINE STOPPED WORKING TWICE. UPDATED 11/28/18*JB

Sep 27, 2018

+ 10 more complaints for this component

SUSPENSION

10 complaints

FRONT CONTROL ARM BUSHING IS TORN AND LEAKING FLUID. THIS WAS DISCOVERED DURING AN OIL CHANGE AT 168K MILEAGE.

Aug 10, 2018

HONDA IS FULLY AWARE OF THEIR FAULTY SUSPENSION COMPLIANCE BUSHINGS. FROM NEW CARS TO OLDER CARS THEY ARE CRACKING AND LEAKING FLUID. THIS CARS WAS JUST SOLD TO ME IN FEB OF THIS YEAR AND FROM HONDA DEALERSHIP. THIS CAR CONTAINS MY KIDS MOST OF THE TIME IT CONCERNS ME THAT HONDA IS NOT REPLACING THEM WITH A DIFFERENT PRODUCT THEN THE SAME FAULTY ONES. ITS NOT UNCOMMON FOR THE CONTROL ARM BUSHINGS ON MANY HONDAS/ ACURAS TO EXPIRE QUICKLY. IT IS HOWEVER A BIT DANGEROUS TO DRIVE WITH THEM IF THEY ARE STARTING TO WEAR DOWN OR DRY ROT. THEY HARDEN WHEN THIS HAPPENS AND CAUSE OTHER COMPONENTS ON YOUR SUSPENSION AND SUB-FRAME TO FAIL. THE LATERAL AND VERTICAL SHAKING OF YOUR CAR WILL CAUSE SOMETHING TO GIVE EVENTUALLY. IT'S NOT SOMETHING THAT IS PUTTING MANY CHILDREN WHO RIDE INTHEM AT RISK!

Jul 25, 2017

NOTICED THUMPING/RATTLING NOISES AND VIBRATIONS WHEN MOVING OVER ANY SIZE BUMPS AT ALL SPEEDS (MORE NOTICEABLE AT SLOW SPEEDS. ALSO, WHEN TRAVELING AT MODERATE TO HIGH SPEEDS OVER A DIP IN THE ROAD, THE FRONT END BOUNCED EXCESSIVELY. I TOOK THE CAR TO THE DEALER AND COMPLAINED ABOUT THE SUSPENSION: THEY SAID IT WAS NORMAL. THE CONDITIONS CONTINUED AND WHEN I TOOK IT IN FOR OIL CHANGE (60,000 MILES), I COMPLAINED AGAIN ABOUT THE SUSPENSION, AND THIS TIME THEY SAID IT WAS THE COMPLIANCE BUSHINGS ($1000.00 INSTALLED). I DECLINED AND TOOK MY CAR TO A NON-HONDA REPAIR SHOP AND THEY SAID THE PROBLEM WAS THE FRONT END STRUTS. NOTE: HONDA HAS NOT RELEASED EITHER THE STRUTS OR THE COMPLIANCE BUSHINGS TO BE MADE AS AFTER MARKET PRODUCTS** SO, YOU CAN ONLY PURCHASE THESE PARTS FROM HONDA.**

May 23, 2015

RECENTLY HAS BEEN GIVING RATTLING NOISES FROM UNDER THE PASSENGER SIDE FRONTWHEEL WHILE GOING OVER BUMPS. DIAGNOSED BY HONDA DEALER TO BE AN ISSUE WITH WORN COMPLIANCE BUSHINGS. ALTHOUGH VEHICLE UNDER HONDACARE EXTENDED WARRANTY, THEY WOULD ONLY COVER REPLACEMENT OF THE BUSHING. I HAVE TO BEARCOST OF WHEEL ALIGNMENT WHICH IS A CONSEQUENCE OF THE DEFECTIVE PART FROM HONDA. THAT IS 118 DOLLARS FOR WHEEL ALIGNMENT. DROVE THE CAR OUT OF THE DEALERSHIP AND AGAIN HEAR THE RATTLE OVER BUMPS. SO HAVING TO GO AGAIN TO THE DEALERSHIP IF THEY CAN DIAGNOSE THE PROBLEM. *TR

Mar 08, 2015

DURING REGULAR MAINTENANCE FOR A 2010 HONDA PILOT WITH 80350 MILES, DEALERSHIP INFORMED CUSTOMER THAT THE FRONT COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. VEHICLE IS OUT OF WARRANTY AND REPAIRS WILL COST CLOSE TO $1100 (COMPLIANCE BUSHING, POWER STEERING FLUSH, FRONT SWAY BAR REPLACEMENT, BRAKE FLUID REPLACEMENT, AND 4 WHEEL TIRE ALIGNMENT). CUSTOMER HAD NOT NOTICED ANY PROBLEMS BEFORE TAKING CAR TO THE DEALERSHIP. CUSTOMER HAD NOTICED WHILE RESEARCHING HONDA COMPLIANCE BUSHINGS ON THE INTERNET AN EXCESSIVE AMOUNT OF COMPLAINTS FOR LOW MILEAGE VEHICLES. HARD TO BELIEVE THAT A COMPANY LIKE HONDA THAT PREACHES QUALITY CAN HAVE AN EXCESSIVE AMOUNT OF SUSPENSION COMPLAINTS ON LOW MILEAGE VEHICLES AND HAVE NOT ADDRESSED THE PROBLEM WITH A VOLUNTARY RECALL. SAW AT LEAST 3 COMPLAINTS ON THIS SITE ALONE, JUST FOR THE 2010 PILOT. ALSO APPEARS TO BE A COMMON PROBLEM ON OTHER MODELS. RIDICULOUS, WILL NOT BUY ANOTHER HONDA. PERIOD. *TR

Jan 29, 2015

+ 5 more complaints for this component

UNKNOWN OR OTHER

7 complaints

The tensioner pulley bolt for the serpentine belt keeps snapping.

Dec 19, 2023

SUN ROOF EXPLODED AND GLASS SHATTERED WHILE DRIVING WITH NO OTHER VEHICLES IN FRONT

May 04, 2021

THE VEHICLE WILL RANDOMLY START VIBRATING IN THE FRONT DASHBOARD. NOT SURE IF IT IS TRANSMISSION, ENGINE OR SUSPENSION OR ALIGNMENT RELATED. DRIVING OVER 45 MPH THE ENTIRE FRONT DASHBOARD AND STEERING WHEEL WILL BEGIN TO VIBRATE. IT WILL LAST FOR ABOUT 10 SECONDS AND THEN STOP. IT DOES A LOT GOING UPHILL. EVEN ON FLAT LAND IT WILL JUST RANDOMLY START VIOLENTLY VIBRATING. I JUST PURCHASED THIS USED VEHICLE ON APRIL 19 OF 2018. I AM STARTING TO REGRET IT. I HAVE READ MANY REPORTS OF THE HONDA PILOTS VIBRATION ISSUES. I HAVE READ THAT IT IS MAINLY DUE TO THE VCM.

May 15, 2018

RECALL. I HAVE BEEN WAITING FOR THE RECALL PARTS TO COME IN. THEY ARE TELLING ME NOT TO DRIVE THE CAR UNTIL IT IS FIXED. WHAT AM I SUPPOSE TO DO NOW?!

Nov 07, 2016

I HAVE A 2010 HONDA PILOT WITH 81,000 MILES. THE VEHICLE WAS PARKED AND RUNNING WITH THE AIR CONDITIONER TURNED ON. THE AIR COMPRESSOR BLEW OUT SPEWING FREON OUT OF THE HOOD. I HAVE READ SIMILAR COMPLAINTS FROM HONDA CRV AND HONDA PILOT OWNERS.

Sep 07, 2016

+ 2 more complaints for this component

ELECTRICAL SYSTEM

5 complaints

My battery light was on and after charging the battery overnight my wife drove to her workplace, parked the Pilot and then a coworker stated there was a car on fire in the parking lot and it turned out to be mine! The fire department was finally able to put out the fire but the whole front end of the car is totally burnt and part of the cabin inside was also burnt.

May 11, 2022

Fire: 1

ELECTRICAL SHORT IN DRIVER'S SIDE OUTSIDE POWER MIRROR. WHEN ADJUSTED IN, A SHORT BLOWS FUSE #36 (10A). IT ALSO LOOSES POWER HEATER, DEFOGGERS (FRONT AND REAR). 63,000 MILES.

Dec 28, 2015

I HAVE HAD MULTIPLE PROBLEMS WITH THE VEHICLE CRANKING / STARTING. IT IS AN INTERMITTENT PROBLEM, BUT IS VERY FRUSTRATING AND I AM CONCERNED THAT IT COULD LEAD TO LARGER PROBLEMS. THE VEHICLE IS 1 YEAR OLD WITH 11,000 MILES ON IT AND SHOULD NOT BE HAVING THESE PROBLEMS. MY WIFE AND I HAVE BEEN EXPERIENCING THE STARTING PROBLEMS SINCE THE 1ST MONTH OF OWNERSHIP (NEW). IT HAS BEEN IN FOR SERVICE 4 TIMES (3 TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND ONCE TO ANOTHER DEALERSHIP). ONE DEALER HAS UPDATED THE SOFTWARE AND MADE ANOTHER TIMING UPDATE, BUT NEITHER DEALER HAS BEEN ABLE TO FIX THE PROBLEM. *TR

May 14, 2011

2010 HONDA PILOT TOURING HIT A BUMP IN THE ROAD AND THE ABS AND VSA SENSOR WIRES WERE SEVERED CAUSING BOTH FEATURES TO BE DISABLED. THE SENSOR WIRE GOES FROM THE MIDDLE OF THE UNDERCARRIAGE TO EACH REAR WHEEL AND IS TOTALLY UNPROTECTED. ALSO, THE SENSOR AND WIRE ARE ONE PIECE AND SHOULD HAVE A CONNECTOR RATHER THAN ONE PIECE SO IT COULD BE REPAIRED. ADDITIONALLY, THE WIRE SHOULD BE ENCASED IN A WIRE CONDUIT (THE FLEXIBLE WIRE CONDUIT THAT COULD BE PURCHASED FROM A PARTS STORE.) THIS WOULD ADD SOME LEVEL OF PROTECTION. AND A MERE TREE BRANCH IN THE ROAD CAN SEVER THE CABLES. THE MANUAL SUGGESTS THAT THE ILLUMINATED WARNING LIGHTS, IF IGNORED, CAN CAUSE INJURY OR DEATH. I WAS IN A LONG TUNNEL AND COULD NOT EVEN PULL OVER. AFTER RESEARCHING ON LINE, THIS IS A COMMON PROBLEM WITH THIS FLAW. THE DEALERSHIP CLAIMS THE VEHICLE CAN STILL BE DRIVEN WITHOUT THESE TWO FEATURES FUNCTIONING. I FEEL THIS IS DANGEROUS. *TR

May 12, 2010

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

Feb 27, 2010

STEERING

4 complaints

WHEN BRAKING STEERING SHAKES VIOLENTLY AND I HAD BOTH FRONT BRAKES AND ROTORS REPLACE AND HAD CALIPER CHECK

May 14, 2015

TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMAL SOUND AND THE STEERING WHEEL BECAME LOOSE. THE DEALER STATED THAT THE FRONT COMPLIANCE BUSHING FRACTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,056.

Sep 24, 2014

COMPLIANCE BUSHING TORE AND LEAKS CAUSING IRREGULAR TIRE WEAR AND HANDLING ISSUES. NOTICED FROM ONLINE FORUMS THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES. *TR

Sep 05, 2012

MY VEHICLE IS A 2010 HONDA PILOT TOURING. THE BODY OF THE STEERING WHEEL HAS A HOLE IN THE PLASTIC CASING ON EACH SIDE--I THINK TO GIVE ACCESS TO A SCREW. THESE HOLES FALL FAIRLY CLOSE TO WHERE MY FINGERS NATURALLY LIE WHILE DRIVING. TODAY, WHILE DRIVING ON THE HIGHWAY, MY INDEX FINGER GOT ENTRAPPED IN ONE OF THESE HOLES AT THE FIRST KNUCKLE. THIS PREVENTED ME FROM STEERING. I PULLED OFF THE HIGHWAY AND MANAGED TO EXTRICATE MY FINGER. HOWEVER, THIS WOULD HAVE BEEN VERY DANGEROUS IF I HAD BEEN REQUIRED TO MAKE ANY TURNS, AND IT CAN EASILY BE FIXED WITH A PLASTIC PLUG. ADMITTEDLY, I SHOULDN'T HAVE STUCK MY FINGER IN THE HOLE--BUT IF I CAN BE THAT SILLY, SO CAN OTHER PEOPLE. *TR

Nov 14, 2009

SERVICE BRAKES

3 complaints

BRAKES SUDDENLY AND HARD TRYING TO AVOID A CRASH. BRAKES (OR ABS) DID NOT WORK. P BRAKE PEDAL WENT TO FLOOR AND NOTHING HAPPENED NO BRAKING OCCURRED AND RAN FULL FORCE INTO CAR IN FRONT OF ME. BRAKES DID NOT WORK AT ALL TO SLOW SPEED OR STOP TO AVOID OR LESSEN THE IMPACT.

Apr 16, 2019

Crash: 1

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS RECURRING. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE ONLY OCCURRED IN COLDER WEATHER, IN ADDITION TO THE BRAKE VALVE BOOSTER NEEDING TO BE REPLACED BECAUSE IT WAS PREVIOUSLY INSTALLED IMPROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. *TR

Mar 03, 2014

SIGNIFICANT STEERING WHEEL VIBRATION WHEN APPLYING THE BRAKES WHILE GOING DOWNHILL ON HIGHWAY 160 IN COLORADO. TOOK THE VEHICLE TO HONDA DEALER WHO REPLACED LEFT FRONT BRAKE ROTOR AND RE-SURFACED RIGHT FRONT BRAKE ROTOR. APPROXIMATELY ONE YEAR LATER ON 6/14/2013, I EXPERIENCED THE SAME PROBLEM AGAIN; THE CAR HAD APPROXIMATELY 33,000 MILES AT THIS TIME. THE HONDA DEALER RECOMMENDED ANOTHER FRONT ROTOR RESURFACE, BUT HE WANTED TO CHARGE ME FOR IT. CLEARLY THIS VEHICLE HAS A BRAKE ISSUE; I'VE NEVER HAD A PROBLEM LIKE THIS WITH ANY OTHER VEHICLE. FRONT BRAKE ROTORS SHOULD NOT REQUIRE RESURFACING OR REPLACEMENT EVERY 10,000 MILES. *TR

Jul 06, 2013

POWER TRAIN

3 complaints

THE SPARK PLUG #3 GOES OFF.

Jul 09, 2018

HAVE NOTICED A SHUDDER FOR QUITE SOME TIME WHEN ACCELERATING AROUND THE 40 MPH POINT AND ALSO DURING DECELERATION AROUND THE 40 MPH POINT, SEEMS TO BE A GRINDING AS THE AUTOMATIC GEARS ARE CHANGING, I REPORTED THIS TO DEALER AT LAST TWO REGULAR MAINTENANCE, THE FIRST TIME THEY DIDN'T FIND ISSUES, SECOND TIME THEY EXPLAINED IT WAS THE "TORQUE CONVERTER" AND WOULD BE $2250 TO REPAIR AND WOULD NEED TO LEAVE THE VEHICLE WHILE THEY ORDER PARTS AND REPLACE. I OPTED TO NOT REPAIR AT THIS TIME AS I WANTED TO RESEARCH THE ISSUE. I AM SEEING LOTS OF COMPLAINTS ABOUT THIS ISSUE IN THE HONDA PILOTS. OF COURSE THE WARRANTY EXPIRED END OF LAST YEAR (08/2016).

Feb 19, 2017

MY VEHICLE HAS ABOUT 145K MILES. FOR A COUPLE YEARS NOW, IT HAS SHUDDERED WHEN ACCELERATING BETWEEN 25-40 MPH. FEELS LIKE TRANSMISSION ISSUE. I HAVE MAINTAINED TO THE LETTER. WHEN I DID SOME RESEARCH, I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THIS MODEL AND HONDA HAS YET TO REMEDY IT. I TOOK IT TO AN INDEPENDENT DEALER AND THEY CONFIRMED IT WAS TRANSMISSION OVERHAUL NEEDED BASED ON COMPUTER ERROR CODES AND TROUBLESHOOTING. I WANTED TO REPORT THIS AS I BELIEVE HONDA IS TURNING THE OTHER WAY ON A CRITICAL SYSTEM (THAT CAN BE SAFETY RELATED) ON THIS MODEL.

Jun 17, 2016

SUSPENSION,SERVICE BRAKES

2 complaints

the brakes and system isn't stablest shakes ,wobble left to right going over bumps.i fixed things over and over

Jun 10, 2025

2012 COMPLAINED OF STEERING WHEEL VIBRATION EXCESSIVE WHEN BREAKING AT HWY SPEED WHILE UNDER WARRANTY. DEALER CUT FRONT ROTORS AND REPLACED BRAKES. BROUGHT CAR TO DEALER THIS WEEK WITH SAME PROBLEM. THEY CALLED TO SAY THE COMPLIANCE BUSHINGS/LOWER CONTROL ARMS WERE BAD. THEY REPLACED THEM, CUT ALL 4 BRAKE ROTORS AND REPLACED BRAKES. THERE IS A NEW PART WITH NEW PART # FOR COMPLIANCE BUSHINGS. ASKED FOR A ZONE REP TO SEE. DEALER SAID NO. CONTACTED JEFF AT HONDA AMERICA WHO IS A REGIONAL CASE MGR. PEOPLE AT THE DEALERSHIP TOLD TO ME THAT THIS IS A COMMON WITH PILOTS. PLEASE LOOK INTO THIS WHY WOULD HONDA PAY TO RETOOL A PART IF IT WAS NO PROBLEM WITH THE ORIGINAL!

May 21, 2015

VISIBILITY/WIPER

2 complaints

Interior rear view mirror glass adhesive deterioration obstructing vision. This is the auto-dimming mirror with reverse camera integrated. This has been a documented issue in online forums. It is as though the mirror is scratched by polishing with an abrasive, but originates behind the mirror glass.

Mar 12, 2023

DRIVING ON HIGHWAY WITH NOT ROCK OR DEBRIS STRIKING THE VEHICLE, SUNROOF GLASS COMPLETELY SHATTERED . THIS IS THE ORIGINAL HONDA GLASS WITH 114,000 IN 93 DEGREE HEAT.

Jul 05, 2017

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

BLINKING CHECK ENGINE LIGHT, VAN-4 AND VSA LIGHT ARE ALL ON. I WENT TO GET A CODE AND IT WAS A MISFIRE. THIS HAPPENED THE PAST SUMMER AND I GOT IT REPLACED. HAPPENED AGAIN A FEW WEEKS LATER AND THEY FIXED IT. EVERY SINCE THEN IT HAPPENS FROM TIME TO TIME. I LOOKED THIS UP ON THE INTERNET AND IT SAID HONDA WAS FIXING THE ISSUE FREE OF CHARGE 2017 AND EARLIER. I DIDN'T PURCHASE MY VEHICLE UNTIL OCTOBER OF 2017. AND WAS TOLD NONE OF THIS.

Mar 25, 2021

WE WERE TOLD BY SEVERAL SERVICE TECHNICIANS AT THE WOLFCHASE HONDA IN BARTLETT, TN THAT THERE WAS A RECALL ON ALL 2010 HONDA PILOTS, (OURS IS A TOURING FWD), DUE TO A MISS-FIRING ISSUE. WE PURCHASED OUR PILOT 9/2015 AND REPEATEDLY REPORTED THAT THE CAR WAS MISS-FIRING, WHICH CAUSED THE CHECK ENGINE LIGHT TO APPEAR. WHEN WE TOOK IT IN FOR OIL CHANGES, THE TECHS WOULD TELL US TO DO A GAS TREATMENT, SUCH AS LUCAS (THEY DID IT ONCE THEMSELVES), OR TO CHANGE THE AIR AND CABIN FILTERS. WE DID THAT, AND THE PROBLEM PERSISTED. UPON EACH OIL CHANGE, THE DEALERSHIP WOULD JUST RESET THE CHECK ENGINE LIGHT AND TELL US NOTHING ELSE WAS WRONG. WE HAVE SINCE CHECKED FOR COMPLAINTS ON THE WEB, AND SAW THAT NUMEROUS CONSUMERS HAVE THE SAME ISSUE & A LAW SUIT SETTLEMENT . WE HAVE CONTACTED AMERICAN HONDA, AND NOW THAT THE RECALL IS OUT OF THEIR TIMEFRAME FOR REPAIRS, (ENDED 10/2017) THEY REFUSE TO DO ANYTHING ABOUT IT. WE HAVE COMPLAINED ABOUT THE PROBLEM EVEN BEFORE THE RECALL PERIOD ENDED, BUT ALL THEY DID WAS A "QUICK FIX" OF CHANGING THE SPARK PLUGS TO "APPEAR" TO CORRECT THE ISSUE. THERE HAVE BEEN UNEXPECTED "SURGES" OF THE ENGINE WHILE IN MOTION ON A CITY STREET, WHICH ALMOST CAUSED AN ACCIDENT THAT COULD'VE INJURED OR KILLED OUR FAMILY, WHICH INCLUDES 2 ELEMENTARY AGED CHILDREN. THEY NEVER DID THE SECOND STEP OF REPLACING THE PISTON RINGS IF THE PROBLEM PERSISTED, BECAUSE OF THE RECALL DATE. THIS WAS BY DESIGN SO THE BUYER WOULD HAVE TO EAT THE COST ($2448 + TAX). AMERICAN HONDA AND WOLFCHASE HONDA (DEALERSHIP), KNEW ABOUT THE RECALL ON THIS MODEL OF PILOT, EVEN AT PURCHASE TIME, BUT DID NOT TELL US, NOR DID AMERICAN HONDA EVER SEND A RECALL NOTICE FOR IT. ALTHOUGH THEY DID SEND ONE FOR THE TAKATA AIRBAGS THAT WAS ALL OVER THE NEWS. SINCE APPARENTLY, THE MEDIA HASN'T HEARD OF THIS PROBLEM, HONDA DECIDED TO JUST IGNORE IT AND DENY ANY CLAIMS HONDA CONSUMERS HAVE.

Nov 20, 2019

SUSPENSION,STRUCTURE

2 complaints

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE COMPLIANCE BUSHINGS CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.

Oct 26, 2016

NOTICED THAT MY PILOT WAS VIBRATING AFTER TAKING IT IN FOR A ROUTINE OIL CHANGE AT SPEEDS FROM 45-60MPH. TOOK BACK IN AND THEY EXPLAINED NEW TIRES, ALIGNMENT AND BALANCE WOULD FIX. AFTER SPENDING 280$ ON BRAKES 218$ ON BALANCING AND ALIGNMENT AND 700$ ON NEW TIRES STILL HAVE A VIBRATION. DIDN'T NOTICE IT TO BE AS MUCH BUT THERE STILL IS A VIBRATION. I PLAN TO TAKE IT IN AGAIN BUT REFUSE TO SPEND ANYMORE MONEY FOR THEY TO TRY AND FIGURE OUT WHAT'S WRONG WITH IT. THIS IS ONLY A 2010 WITH 38,000 MILES . AFTER LOOKING ONLINE I HAVE SEEN OTHER COMPLAINTS THAT ARE VERY SIMILAR. I WANT TO GO ON A FAMILY TRIP THIS SUMMER BUT FEEL I CAN'T TAKE IT ON A LONG TRIP!!! HAVE SEEN THAT IT COULD BE A TRANSMISSION PROBLEM SO DON'T WANT TO MAKE MATTER WORSE. HONDA NEEDS TO RECALL!!! *TR

Jul 22, 2013

VEHICLE SPEED CONTROL

2 complaints

TL*THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE VEHICLE THAT WAS IN FRONT OF HIM. AFTER IMPACT, THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACTS FOOT WAS DEPRESSING THE BRAKE PEDAL. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES AS A RESULT OF THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,515.

Mar 05, 2015

Crash: 1

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 2 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE ENGINE RPMS INCREASED EXCESSIVELY AS THE ENGINE ROARED LOUDLY. THE DRIVER APPLIED THE BRAKES HOWEVER, THE VEHICLE ACCELERATED INDEPENDENTLY AND CAUSED THE DRIVER TO CRASH INTO A BRICK WALL THE DRIVER SUSTAINED INJURIES TO THE RIBS, BACK AND THE STERNUM AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000...UPDATED 05/01/13 *BF

Feb 05, 2013

Crash: 1

Injuries: 1

STRUCTURE

2 complaints

A LADY HIT MY CAR, SHE WAS PULLING OUT OF A PARKING SPOT IN A SUPERMARKET WITHOUT LOOKING,MY CAR WAS ALREADY OUT OF THE SPOT.SHE CRUSHED MY REAR BUMPER.AT 3 TO 5 MILES PER HORA ,NO BIG INCIDENT, BUMPER HAD SCRATCH SHE BROKE HER REAR LIGHT MICA,I HAD MY WIFE AND 3 YRS OLD KID WITH ME,SHE HAD HER HUSBAND AND 30 YRD OLD SON. 1PM ON 9/1/2014 WE TOGETHER WAIT 3 HRS FOR THE POLICE,TALKING,SITTING,EATING,EVERYBODY WAS FINE,POLICE ARRIVE NO TICKET,NOW MY INSURANCE TOLD ME THEY ASKING FOR MONEY.THE 3 OF THEM ASKING FOR MEDICAL. SHE HIT MY CAR ON PURPOSE TO COMMIT FRAUD. *TR

Oct 15, 2014

Crash: 1

2010 HONDA PILOT. CONSUMER STATES DURING A ROUTINE CLEANING, THE LIFT UP GLASS HATCH DETACHED FROM THE GAS-PRESSURIZED STRUTS, SWINGING IN A CLOCK WISE MOTION ULTIMATELY HITTING THE REAR BUMPER, FALLING TO THE GARAGE FLOOR AND BREAKING *TGW THE INTERNAL HATCH CASTING, EXTERIOR HATCH AND BUMPER WERE ALSO DAMAGED. THE CONSUMER SUSTAINED SEVERAL BRUISES AND CUTS DURING THE EVENT WITH SOME SCARING REMAINING ON HIS ARM. *JB UPDATED 03/14/12. *JB

Dec 21, 2011

Injuries: 1

VISIBILITY

2 complaints

TL* THE CONTACT OWNS A 2010 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE PASSENGER SIDE REARVIEW MIRROR SHATTERED. THE CONTACT STATED THAT HE BELIEVES SOMETHING MAY HAVE HIT THE PLASTIC STRUCTURE WHICH HOLDS THE MIRROR BUT COULD NOT CONFIRM IF THAT WAS THE CASE. THE CONTACT ALSO STATED THAT THE MIRROR DISLODGED FROM THE PLASTIC HOUSING AND LAUNCHED APPROXIMATELY 10 YARDS AWAY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED SOMETHING MUST HAVE HIT THE MIRROR IN ORDER FOR THE MIRROR TO DISLODGE. THE VEHICLE WAS NOT SERVICED. THE FAILURE AND CURRENT MILEAGES WERE 6,000.

Jul 15, 2010

I BOUGHT A 2010 HONDA PILOT TOURING EDITION 2WD AND BOTH OF ITS SIDE MIRRORS HAVE VIBRATIONS MOST PRONOUNCE WHEN YOU REACH AT >45 MPH. BEEN ON HONDA DEALERSHIP TWICE FOR THAT ISSUE AND STILL HAVE NO FIX. THEY TRIED TO APPLY FOAM INSIDE THE MECHANISM AND BALANCE MY 2 FRONT WHEELS BUT STILL WITH SAME PROBLEM. THE CAR ALSO PULLS TO THE RIGHT. *TR

Feb 12, 2010

SERVICE BRAKES, HYDRAULIC

2 complaints

I PURCHASED A NEW 2010 HONDA PILOT EX IN 3/13/2010. IN THE EVENING OF 4/16/2010, MY WIFE DROVE IT TO PICK UP MY DAUGHTER AND MY NEIGHBOR'S DAUGHTER FROM GYM CLASS. WHEN THE CAR APPROACHING THE GIRL'S HOUSE IN A CUL-DE-SAC AND MY WIFE REDUCED THE SPEED BY APPLYING THE BRAKE ENTERING THE CUL-DE-SAC. WHEN SHE TRIED TO MAKE FULL STOP IN FRONT OF THE HOUSE, SHE SUDDENLY FELT THE BRAKE WAS VERY SOFT AND UNRESPONSIVE AND IT WOULD NOT STOP NO MATTER HOW HARD SHE PRESSED THE BRAKE. THE CAR CONTINUED TO MOVE FORWARD AND ENDED UP HITTING A PARKED MAZDA PROTG IN THE NEIGHBOR'S DRIVEWAY(ABOUT 10-15 FEET IN FRONT OF MY CAR). THE IMPACT OF THE COLLISION ON THE MAZDA PROTG CAUSES IT TO MOVE FORWARD INTO THE OWNER'S GARAGE ABOUT 4-5 FEET DEEP AND BROKE THE GARAGE DOOR ALONG THE WAY. MY CAR EVEN COULD NOT BEEN STOPPED BY THE MAZDA AND DESPITE MY WIFE CONTINUOUS EFFORT TO STEP ON THE BRAKE FULL FORCE AND PULLING THE SHIFT TO THE LOWEST GEAR POSITION. MY CAR KEPT MOVING TO THE LEFT SIDE OF THE DRIVEWAY TOWARDS 6 FEET HIGH BUSHES. THE CAR RAN OVER THE BUSHES AND WAS FINALLY STOPPED BY A DECK BELONGED TO ANOTHER NEIGHBOR ABOUT 8-10 FEET AWAY. AT THAT TIME, IT IS ONLY 490 MILES ON THE ODOMETER. THE HONDA HAD THE CAR CHECKED BY A TECHNICIAN/ENGINEER FROM AHM(AMERICAN HONDA MOTORS). THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE AND SENT ME AN INVOICE STATED AFTER ALL INSPECTIONS COMPLETED IT WAS DETERMINED BY AHM THE VEHICLE IS OPERATING AS DESIGNED AND ASKED ME TO CONTACT MY INSURANCE COMPANY FOR THE REST OF ISSUES. IT MEANS THAT AHM DID NOT IDENTIFY AND FIX THE PROBLEM ABOUT THE DANGEROUS VEHICLE AND WANT TO THROW IT BACK TO CONSUMER AND LET CONSUMER CONTINUE TO TEST THEIR BRAKES WITH CONSUMER'S LIFE UNTIL MORE SERIOUS ACCIDENT HAPPEN. I COULD NOT BELIEVE THAT AHM IS SO HASTY TO DEAL WITH THIS SERIOUS PROBLEM. IF THIS IS HAPPENED ON HIGHWAY WITH 65 MPH, IT COULD KILL TWO LITTLE GIRLS AND MY WIFE ON THE BOARD AS WELL AS OTHERS ON THE ROAD WITH ITS 4500 LBS WT. *TR

May 04, 2010

Crash: 1

2010 HONDA PILOT LX 2WD. I PURCHASED ON DEC 12 2009. THE BRAKE PEDAL SOMETIME FEEL SOFT. I HAVE TO PRESS HARDER AND CLOSER TO THE FLOOR. *TR

Mar 16, 2010

STEERING,ENGINE

1 complaint

The contact owns a 2010 Honda Pilot. The contact stated while driving at various speeds and making right turns, the steering wheel lost power steering. The contact stated that the failure also occurred while the vehicle was in idle position. The low pressure oil warning light and the check engine warning light were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The dealer was contacted and informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.

Aug 12, 2022

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

1 complaint

MY BOYFRIEND HIT A DEER AT A HIGH RATE OF SPEED

Sep 01, 2020

Crash: 1

AIR BAGS,STRUCTURE,WHEELS

1 complaint

THE AIR BAG DEPLOYED WHEN SOMETHING HIT MY WINDSHIELD CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND ENDING WITH THE VEHICLE BEING ON ITS SIDE AND THE JAWS OF LIFE BEING USED TO REMOVE MY BODY. I LITERALLY DROVE 1/10 OF A MILE WHEN THIS HAPPENED AT A SPEED OF 40 MPH ON A SIDE STREET

Jul 14, 2020

Crash: 1

Injuries: 1

EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED EVERY THREE MONTHS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

Nov 15, 2019

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

ENGINE SEIZED AT 109.369MI UNEXPECTEDLY ON THE HIGHWAY WITH REGULAR MAINTENANCE AND CLEAN FULL OIL AND GASOLINE. HONDA IS AWARE OF THE POTENTIAL AS PER THEIR CLASS ACTION SETTLEMENT HTTP://SETTLEMENT-CLAIMS.COM/ENGINEMISFIRE/COURTDOCUMENTS.HTML . HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2009/ENGINE/ENGINE_FAILURE.SHTML HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2009/ENGINE/EXCESSIVE_OIL_CONSUMPTION.SHTML AFTER COMPLAINTS OF OIL BURNING AND MISFIRING AND LACK OF ACCELERATION, HONDA DID NOT ADDRESS THE ISSUE AND IS ALLOWING VEHICLES SUCH AS THIS TO REMAIN IN SERVICE RISKING THE LIVES OF THOUSANDS OF UNSUSPECTING OWNERS OF THESE FAMILY VEHICLES AS WELL AS OWNERS OF THEIR CIVICS AND ODYSEES. PLEASE DO SOMETHING BEFORE PEOPLE DIE. THESE CARS ARE COMING UP ON THE MILEAGE WHERE THE ENGINES WILL SEIZE!

Jun 25, 2018

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

2010 HONDA PILOT, I HAVE HAD IT SINCE BRAND NEW. THIS IS THE 4TH OR 5TH WINTER I HAVE NO BRAKES WHEN THE TEMPS ARE BELOW FREEZING. THE PEDAL IS BASICALLY FROZEN IN PLACE. I HAVE TO CONTINUALLY PRESS ON IT UNTIL IT LOOSENS AS I PRESS DOWN ON THE PEDAL. I HAVE HAD IT TO ALLSTAR HONDA, TOLD THEM PARK IT OUTSIDE LIKE I HAVE TO, HOP IN & DRIVE ON A DAY IN THE TEEN TEMPS. THEY TOLD ME THEY CAN'T RECREATE THE PROBLEM WHICH MEANS THEY DIDNT DRIVE IT OR THEY ARE LYING AS THEY DON'T KNOW HOW TO FIX IT. THEY WOULD NOT CHANGE MY SPARK PLUGS WITH RECALL BECAUSE NO ERROR CODE SHOWED ALTHOUGH I HAD SLUGGISH ACCELERATION ESPECIALLY ON THE FREEWAY. I HAD A MECHANIC CHANGE MY PLUGS (AT MY EXPENSE) & NO LONGER HAD TROUBLE WITH ACCELERATION. BUT HONDA WOULDNT DO IT BECAUSE NO ERROR CODE, THE RECALL WAS BASICALLY AN EXTENDED WARRANTY. THEY CLAIM THEY CANT FIND TROUBLE IN MY ELECTRICAL FOR THE RADIO AS MY RADIO FREEZES UP INTERMITTENTLY FOR ANYWHERE FROM HOURS TO WEEKS. I AM UNABLE TO CHANGE RADIO STATIONS, TURN ON OR OFF, OR MAKE ANY CHANGES OTHER THAN VOLUME. AS OF SATURDAY, I BEGAN EXPERIENCING NO BRAKES WHILE DRIVING. I WARMED MY CAR, PRESSED THE BRAKE PEDAL REPEATEDLY UNTIL MY BRAKES WORKED,DROVE ROUGHLY TWO MILES STOPPING AT TRAFFIC LIGHTS TWICE & THEN WHEN I TRIED TO STEP ON THE BRAKE, THE PEDAL WOULDNT BUDGE, I HAD NO BRAKES. MY PRIOR COMPLAINT TO HONDA WAS REFERRING ME TO THE SAME DEALER THEN NOT RETURNING OF MY CALLS. MY BRAKES ARE WORSENING. I CANT AFFORD A NEW CAR OR I WOULD HAVE GOTTEN RID OF THIS 3-4 WINTERS AGO TO AVOID THIS MAJOR SAFETY ISSUE. THIS IS A RISK TO ME, MY CHILDREN AND MY FATHER WHO I DRIVE ALL OVER. THERE ARE SEVERAL SITES ON THE WEB WHERE PEOPLE CHAT ABOUT THE SAME PROBLEM IN THE MW AND EVEN IN CANADA. THEY HAVE BLED THE SYSTEM AND HAVE NO CURE. I WANT WORKING BRAKES 100% OF THE TIME.

Jan 04, 2018

POWER TRAIN,ENGINE

1 complaint

2010 HONDA PILOT EXL WITH APPROX 100,000 MILES WITH THE FOLLOWING ISSUES: CHECK ENGINE LIGHT CODE P3400, VERY LOW OIL PRESSURE, REPLACED TWO OIL PRESSURE SWITCHES, TORQUE CONVERTER BEGINNING TO FAIL CAUSING VIBRATION AND SHUDDERING AT 45 - 50 MPH WITH LOW ACCELERATOR PRESSURE. CAR IS BURNING EXCESSIVE OIL APPROX 1QT PER 1,000 MILES.

Dec 22, 2017

UNKNOWN OR OTHER,ENGINE

1 complaint

STRONG GAS/EXHAUST SMELL IN CAR CABIN. REPLACED AIR AND CABIN FILTERS. BROUGHT TO HONDA DEALERSHIP IN MORGAN HILL, CA AND THEY SAY NOTHING WAS WRONG, OR THAT THE DIAGNOSTIC INFORMATION DID NOT RETURN ANY ISSUES. THE SMELL WAS ACUTE. HAPPENING ALL OF A SUDDEN AND WE DID NOT NOTICE IT GETTING STRONGER WITH TIME. THE SMELL IS EVIDENT IN THE CABIN WITH THE A/C ON/OFF, HEAT ON/OFF, EVEN WITH THE RECIRCULATION SET TO OFF. HAVE TO DRIVE WITH THE WINDOWS DOWN TO DEAL WITH THE FUMES.

Jul 30, 2017

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

1 complaint

AT 7:15AM IN A PUBLIC PARKING LOT OF A STRIP MALL SETUP, I APPROACHED A PARKING PLACE BUT FIRST LETTING AN EMPLOYEE OF PANERA BREAD CROSS IN FRONT OF ME BEFORE I APPROACHED THE SPACE. UPON APPROACHING I WAS GLIDING IN USING THE BRAKE TO SLOW ME WHEN ALL AT ONCE THE ENGINE REVED WHILE MY FOOT WAS ON THE BRAKE ACCELERATING ME AND THE VEHICHLE INTO A TREE 8 FEET PAST THE PARKING SPACE, DEPLOYING THE AIR BAG AND BOUNCING ME BACK AROUND 16 FEET. THE VEHICHLE HAD AT LEAST ACCELERATED TO 20MPH TO ACCOMPLISH WHAT HAD HAPPEND. MY HUSBAND HAD TOLD ME AS WELL AS THE OFFICER AT THE SCENE, THAT THIS HAD HAPPENED TO HIM 3 TIMES IN THE RECENT PAST ON A GRADUATED INTENSITY. I SUFFERED HAND LACERATIONS AS WELL AS FOREHEAD WITH CHEST BRUISING FROM THE SEAT BELT AND A HAND BURN FROM THE DEPLOYED AIR BAG. I ALSO HAD A SLIGHTLY BLEEDING LIP AND WAS RELEASED AT THE SCENE FROM THE AMBULANCE WITH A STRONG SUGGESTION TO FOLLOW UP IF NECESSARY. IT IS A SHAME THAT YOUR OWN INSURANCE COMPANY WOULD RATHER LOOK THE OTHER WAY THEN GET INVOLVED AND ATTORNEYS ONLY WANT "SEVERE" HOSPITAL RIDDEN PATIENTS TO MOVE FORWARD ON A CASE. MY INSURANCE COMPANY WANTS TO FIX THE HONDA PILOT AND PUT ME BACK BEHIND THE WHEEL. I HAD SPOKEN WITH ONE INDIVIDUAL WHO WORKS ON HONDA'S AT A HONDA GARAGE AND ISN'T IT INTERESTING HE SUGGEST IT MAY BE A SENSOR OR ELECTRICAL ISSUE WITH THE ACCELERATION SYSTEM......BUT ODDLY ENOUGH, HE HASN'T HEARD OF THIS EITHER, BUT UPON RESEARCH, I'VE FOUND IT ALL OVER THE INTERNET. I TOLD MY INSURANCE COMPANY, "SHOULDN'T WE START SOMEWHERE."

Jul 06, 2017

Crash: 1

Injuries: 1

STEERING,SUSPENSION,ENGINE

1 complaint

STREEING WHEEL SERIOUSLY VIBRATES WHEN BREAKING OVER 60 MPH. FRONT BUSHINGS NEED REPLACED AT 76,000 MILES AND DEALER SAID THAT THERE WAS A LEAK IN THE HYDROLICS CONTROLING THE TIMING BELT WHICH WILL LEAD TO POSSIBLE ENGING REPLACEMENT. DEALER QUOTED $2500 TO FIX. THE INFORMATION ON THE BUSHINGS AND TIMING BELT WAS DISCOVERED WHILE HAVE THE AIR BAG REPLACED. ALSO, THERE WAS ANOTHER CUSTOMER THAT GOT THE SAME NEWS ON HIS CAR. AFTER LOOKING AT THE COMPLAINTS THESE ARE COMMON PROBLEMS WHICH HONDA DOES NOT HELP WITH AND YOU DON'T KNOW IF THE SAME PROBLEM WILL REOCCUR IF YOU DO FIX. IT DOES APPEAR TO BE A MANUFACTURING/ENGINEERING PROBLEM THAT HONDA KNOWS WELL BUT THERE IS NO HELP FOR THE CUSTOMER. THE DEALERSHIP SEEMS TO BE LOOKING FOR THESE KNOWN PROBLEMS FOR MORE PROFIT POTIENTAL. THIS VEHICLE HAS BEEN WELL SERVICED AND USED FOR MOSTLY LONG ROAD TRIPS. HONDA NEEDS TO FESS UP AND HELP THEIR CUSTOMERS SINCE THESE TYPE OF PROBLEMS/FAILURES CAN BE VERY DANGERIOUS TO THE PASSANGERS WHILE DRIVING NOT TO MENTION EXORBITANT COSTS.

May 11, 2017

SUSPENSION,POWER TRAIN,ENGINE

1 complaint

EXCESSIVE VIBRATION IN FRONT END WHEN ECO LIGHT TURNS ON INDICATING CYLINDER SHUT DOWN AND WHEN DRIVING OVER 30 MPH PROBLEM BEGAN AFTER APPROX 50,000 MILES. *TR

Jan 05, 2017

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

I TOOK MY VEHICLE TO ALL STAR HONDA IN MILWAUKEE WI WHEN I RECEIVED A LETTER OF RECALL FOR BUSHINGS. I EXPLAINED I HAD BEEN HAVING MULTIPLE OTHER ISSUES THAT I HAD NOT HAD TIME TO BE WITHOUT MY CAR TO LEAVE IT FOR REPAIR. THE SERVICE AGENT EXPLAINED SPARK PLUGS WERE RECALLED WHICH WOULD RESOLVE THE SLUGGISH TAKE OFF I REPORTED. SHE ALSO SAID THE TRANSMISSION SWITCH I HAD REPLACED WAS IN NEED OF AN UPDATE WHICH WOULD FURTHER CURE MY PROBLEMS. FINALLY THEY WERE TO CHECK THE BUSHINGS DUE TO RECALL. SHE ASSURED ME THE RECALLS WOULD CURE ALL BUT THE RADIO ISSUE I HAD BUT THEY WOULD CHECK THAT OUT WHILE THEY HAD MY VEHICLE. THEY FOUND NOTHING BUT THE BUSHINGS. I FILED COMPLAINT WITH HONDA CORP THAT DEALER WONT UPHOLD RECALLS AS THEY DONT GET ERROR CODES. THEY TOLD CORP REP THEY HAD MY CAR SEVERAL DAYS WHICH IS A LIE. THEY HAD IT ABOUT 4 HOURS FROM WHEN THEY OPENED UNTIL I PICKED UP. CORP REP SAID NOTHING ELSE WE CAN DO. MEANTIME, I HAVE NO BRAKES ON COLD WINTER DAYS AND MY CAR PUTS ALONG GETTING ON THE FREEWAY UNTIL IT JERKS, RPM'S DROP AND THEN I ZOOM UP TO SPEED QUICKLY. I WOULD HAVE TO CHECK RECEIPTS FOR EXACT DATE I WAS AT DEALER & FILED COMPLAINTS.

Jan 15, 2016

SUSPENSION,STRUCTURE,VEHICLE SPEED CONTROL,ENGINE

1 complaint

MY WIFE WAS DRIVING DOWN THE STREET AND SHE WAS GOING TO GET INTO ANOTHER LANE SHE CHECKED HER MIRRORS AND TOOK A GLANCE OVER HER SHOULDER. WHEN SHE LOOKED BACK SHE NOTICED A CAR HAD STOPPED IN THE LANE. SHE THEN SLAMMED ON HER BRAKES IN WHICH AT THAT TIME SHE SAID IT FELT THAT LIKE THE CAR WAS STILL PULLING AGAINST HER BRAKING. AFTER SHE HIT THE PERSON IN FRONT OF HER PUSHING THE ADVERSE VEHICLE FORWARD. HER CAR THEN CONTINUED ACCELERATING AS SHE WAS BRAKING AND SLAMMED INTO THE ADVERSE VEHICLE AGAIN. HER CAR ONLY STOPPED BY PUTTING THE CAR IN PARK. *TR

Dec 24, 2014

Crash: 1

WHEELS

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HAVING A SET OF WINTER TIRES INSTALLED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT WHEEL STUDS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

Nov 10, 2014

VEHICLE SPEED CONTROL,ENGINE

1 complaint

OUR HONDA PILOT ROUTINELY BECOMES SLUGGISH AND HESITATES DURING ACCELERATION. THIS PATTERN ONLY TAKES PLACE AT SPEEDS BETWEEN 20-35 MPH. THIS IS VERY DANGEROUS WHEN ENTERING A HIGHWAY AND ATTEMPTING TO ACCELERATE TO JOIN THE FLOW OF TRAFFIC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 02, 2014

UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

CAR WINDSHIELD CRACKED WITHOUT IMPACT OR VISIBLE TRAUMA. A LARGE CRACK APPEARED IN THE CAR WINDSHIELD AFTER CAR WAS PARKED IN THE SUN. CRACK STARTS TO RUN FROM ABOUT 5 INCHES BELOW THE TOP OF THE WINDSHIELD ON THE PASSENGER SIDE AND THEN TRAVELS APPROXIMATELY 16 INCHES MOSTLY STRAIGHT DOWN TO THE BOTTOM OF THE WINDSHIELD AND THEN TRAVELS THE ENTIRE WIDTH OF THE WINDSHIELD TO THE BOTTOM OF THE DRIVER'S SIDE. CAR WAS NOT BEING DRIVEN AT THE TIME OF THE INCIDENT. THERE ARE NO VISIBLE CHIPS, IMPACT PITS OR ANY SUCH INDICATIONS THAT WINDSHIELD WAS STUCK BY AN OBJECT, STONE, ROCK, ETC. ALONG THE ENTIRE LENGTH OF THE CRACK. *JS

May 19, 2014

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

DRIVING ALONG AT NORMAL HIGHWAY SPEEDS AND THE EMISSION MANAGEMENT INDICATOR LIGHT STARTED BLINKING. TOOK VEHICLE TO HONDA DEALERSHIP FOR INSPECTION AND FOUND OUT THAT THERE WAS A SOFTWARE UPDATE NEEDED FOR THE FUEL MANAGEMENT CONTROL SYSTEMS AS HONDA WAS GETTING MULTIPLE COMPLAINTS OF EARLY SPARK PLUG FOULING DUE TO INCORRECT MANAGEMENT OF THE ECO DRIVE STATE. WE FOUND OUT THAT WE HAD LOST 4 OUT OF 6 CYLINDERS DUE TO THE SPARK PLUGS BEING FOULED. THIS COULD HAVE BEEN A SERIOUS SAFETY ISSUE AND COULD HAVE CAUSED A MAJOR ACCIDENT ON A INTERSTATE HIGHWAY HAD ALL THE CYLINDERS BEEN LOST AT ONE TIME. WAS TRAVELING WITH WIFE AND 2 KIDS AT TIME OF INCIDENT. TO ME THERE SHOULD BE A RECALL FOR 2010 HONDA PILOTS AS THIS IS A KNOWN PROBLEM THROUGH HONDA. THE SOFTWARE UPDATE WAS STILL COVERED UNDER WARRANTY BUT THE REPLACEMENT OF THE PLUGS WAS NOT AS THEY ARE CONSIDERED A NORMAL WEAR AND TEAR ITEM EVEN THOUGH THEY LASTED FOR LESS THAN HALF OF THE EXPECTED LIFE OF A SPARK PLUG. *TR

Aug 06, 2013

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

SINCE THE DAY WE BOUGHT THE CAR THE DOOR LOCKS (ESPECIALLY THE DRIVER SIDE) SQUEAL UPON LOCKING AND UNLOCKING. UPON REGULAR MAINTENANCE WE BROUGHT TO THE ATTENTION OF SERVICE AND THE DOOR LOCKS WERE REPLACED. THE PROBLEM CONTINUED. ISSUE WAS MENTIONED AGAIN TO SERVICE AND WE WERE UNDER THE IMPRESSION THE DOOR LOCKS WERE REPLACED AGAIN (HOWEVER, THEY WERE NOT - PARTS WERE ORDERED, BUT NOT INSTALLED). THE ISSUE HAS NOW MOVED BEYOND SQUEALING AS THE DRIVER DOOR OCCASIONALLY FAILS TO UNLOCK UPON TURNING OFF IGNITION. (THE DRIVER DOOR IS SUPPOSED TO UNLOCK AUTOMATICALLY, BUT NOW FAILS). WE FEEL THIS HAS CHANGED FROM BEING SIMPLY ANNOYING TO A SAFETY ISSUE. IF THERE WERE AN ACCIDENT THE DRIVER DOOR MAY FAIL TO UNLOCK AND THE DRIVER COULD POSSIBLY BE TRAPPED. HOWEVER, BECAUSE WE ARE 3,000 MILES PAST OUR WARRANTY HONDA WILL NOT REPLACE DOOR LOCKS AGAIN (EVEN THOUGH THIS HAS BEEN AN ONGOING ISSUE SINCE DAY OF PURCHASE). THEY HAVE OFFERED TO PAY FOR HALF HOWEVER, WE WERE TOLD IT WOULD NOT FIX THE PROBLEM AS HONDA HAS NOT CHANGED THE DOOR LOCK MECHANISM AND FIX WOULD MOST LIKELY BE TEMPORARY. WE WERE ALSO INFORMED THAT THIS IS A VERY COMMON PROBLEM. SEEING HOW IT IS COMMON A POSSIBLY A SAFETY ISSUE, WE BELIEVE HONDA SHOULD NOT ONLY REPLACE THE DEFECTIVE PARTS, BUT SHOULD REDESIGN THE LOCKING MECHANISM SO THE ISSUE WILL BE SOLVED. *TR

Nov 26, 2012

CHILD SEAT

1 complaint

MY CHILD'S RADIAN 80SL SUPER-LATCH COMES LOOSE EVEN ON SHORT CAR RIDES. ONCE THE BELT IS TIGHTENED DOWN IT COMES LOOSE WITH NORMAL DRIVING. THE CAR SEAT IS INSTALLED CORRECTLY AND IS INSTALLED TIGHTLY. ALSO, I CAN PUT PRESSURE ON THE TILT-LOCK MECHANISM WITH ONE FINGER AND IT COMES COMPLETELY LOOSE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=PILOT, MODEL=HONDA). *TR

Nov 22, 2011

2010 HONDA Pilot Problems & Complaints

Complaints by Component

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