286
Complaints Reported

Complaints by Component

AIR BAGS
56 complaints
Airbag light on.
Aug 15, 2023
The contact owns a 2011 Honda Pilot. The contact stated that upon starting the vehicle, the driver’s side airbag warning light was illuminated on the instrument panel. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.
Feb 14, 2022
OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY, BUT THE PASSENGER'S SIDE CURTAIN AIRBAGS DID. MY WIFE WAS THE DRIVER AND ONLY OCCUPANT, SHE BRIEFLY LOST CONSCIOUSNESS AFTER THE IMPACT. THE DRIVER'S SIDE DOOR WAS PARTIALLY CRUSHED IN AND THE TOP OF THE FRAME WAS BENT IN TOWARDS THE CABIN. WHEN SHE AWAKENED, MY WIFE SAW THE DOOR FRAME WITHIN A COUPLE OF INCHES OF HER FACE. THANKFULLY SHE DID NOT SEEM TO STRIKE HER HEAD AGAINST THE FRAME, BUT IT WAS EXTREMELY LUCKY THAT SHE DIDN'T. WHEN THE FIRST RESPONDERS ARRIVED, THEY HAD TO CUT THE CONNECTION TO THE SIDE CURTAIN AIRBAGS AND THEY WERE SURPRISED TO SEE THAT THE COLLISION HAD NOT TRIGGERED THEM. I HAVE ATTACHED A PICTURE OF THE VEHICLE DOOR FRAME AND THE AIRBAGS THAT FAILED TO DEPLOY. WE WANTED TO BRING THIS TO YOUR ATTENTION JUST IN CASE IT IS NOT AN ISOLATED INCIDENT.
May 12, 2019
Crash: 1
Injuries: 3
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT CALLED HAMILTON HONDA AT 609-528-2600 (LOCATED AT 655 US-130, HAMILTON TOWNSHIP, NJ 08691) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 28, 2019
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761, (888) 905-4875) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 23, 2019
+ 51 more complaints for this component
SUSPENSION
19 complaints
I HAVE A 2011 HONDA PILOT WITH ONLY 45,243 MILES. I TOOK IT TO THE DEALERSHIP WHERE I ORIGINALLY PURCHASED FOR ROUTINE MAINTENANCE SERVICE ON 10/05/20, AND WAS TOLD THAT THE COMPLIANCE BUSHINGS ARE LEAKING AND NEEDS TO BE REPLACED. THIS IS A WELL MAINTAINED AND DRIVEN VEHICLE, SO IT IS SURPRISING TO LEARN ABOUT THIS PROBLEM WITH SUCH LOW MILEAGE. MAY I KNOW IF THERE IS A RECALL FOR SIMILAR ISSUES?*DT *JB
Oct 06, 2020
THE BOLTS/ BUSHINGS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT ARE LOOSE AND VEHICLE MAKES NOISE NOW AND STEERING IS OFF.
Aug 17, 2020
I OWN A 2011 HONDA PILOT AND WAS TOLD MY COMPLIANCE BUSHINGS ARE BROKEN AND IT IS CRITICAL TO REPLACE THEM. I WAS TOLD THIS AFTER TAKING IT IN FOR AIR BAG RECALL. VEHICLE 8 YEARS OLD WITH NORMAL USAGE AND TO BE TOLD WOULD COST $1200 IS BEYOND CRAZY. WHAT ELSE IS WRONG WITH THESE VEHICLES. REALLY SCARED TO DRIVE AND HOW MANY PEOPLES VEHICLES HAVE THESE PROBLEMS AND THEY ARE DRIVING WITHOUT KNOWLEGE.
Mar 08, 2019
WE WERE JUST INFORMED THAT OUR COMPRESSION BUSHINGS ARE SHOT ON OUR 2011 HONDA PILOT AND THAT THEY ARE NOT COVERED. WHY WOULD THIS HAPPEN SO FREQUENTLY ON PILOTS? WHY WOULD THIS NOT BE RECALLED. I COULD UNDERSTAND IF ONE OF THEM WENT, BUT BOTH AT THE SAME TIME AND BOTH WITH THE VERY SAME ISSUE SEEMS MORE OF A RECALL AND DEFECT THAN ANYTHING ELSE OR NORMAL WEAR AND TEAR. NOW I AM TOLD IT WILL COST CLOSE TO $900.
Oct 01, 2018
DURING HIGHWAY DRIVING AND BRAKING FROM HIGHWAY SPEEDS A SIGNIFICANT VIBRATION IS FELT IN THE STEERING COLUMN. IT DOES NOT LEAD TO A LOSS OF CONTROL, HOWEVER IT RENDERS THE VEHICLE LESS STABLE UNDER BRAKING. THE VEHICLE HAS 75,000 MILES ON IT. WE BROUGHT IT IN FOR SERVICE AND THE LOWER ARM COMPLIANCE BUSHINGS REQUIRED REPLACEMENT. HONDA HAD ISSUED AN EXTENDED WARRANTY FOR THIS ITEM - A CLEAR INDICATION THAT THE PART IS NOT UP TO STANDARD - AND PRESUMABLY A SIGNIFICANT NUMBER OF THESE VEHICLES WILL FACE A SIMILAR PROBLEM - WHICH IF UNADRESSED COULD LEAD TO FURTHER ACCIDENTS.
Dec 14, 2017
+ 14 more complaints for this component
SERVICE BRAKES
18 complaints
Break pedal goes to the floor
Jun 26, 2025
THIS IS THE SECOND TIME MY BRAKES HAVE FAILED. THE FIRST TIME THIS HAPPENED WAS ABOUT 6 MONTHS AGO. I WAS LEAVING MY HOUSE GOING ABOUT 20MPH AND WANTED TO MAKE A RIGHT SO I APPLIED THE BRAKES, THE CAR WOULD NOT STOP OR SLOW DOWN, EVEN WITH THE BRAKE PEDAL ALL THE WAY DOWN. I HAD TO USE TO USE THE EMERGENCY BRAKE TO STOP THE TRUCK. I TURNED THE TRUCK OFF AND THEN BACK ON AND TESTED THE BRAKES BY DRIVING VERY SLOW AND BRAKING. THIS SEEMED TO CLEAR THE PROBLEM. TODAY MY TEENAGE DAUGHTER WAS LEAVING THE GAS PUMP AND NEEDED TO BACK UP. AFTER SHE PUT THE CAR INTO REVERSE, SHE TRIED TO APPLY THE BRAKES BUT THE TRUCK WOULD NOT STOP. SHE PUSHED THE BRAKE PEDAL ALL THE WAY DOWN AND WAS STILL UNABLE TO STOP THE TRUCK. SHE HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE TRUCK. I INSTRUCTED HER TO TURN THE TRUCK OFF AND THEN TURN IT BACK ON AND TEST THE BRAKES. THIS AGAIN CLEARED THE PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING WRONG.
Jun 05, 2017
CHANGED BRAKES AT 30,000 AND AGAIN AT 50,000, ROTORS ALSO. VEHICLE CONTINUES TO HAVE A RUBBING SOUND ON LEFT FRONT. THREE SETS OF BRAKES AND ROTORS IN 50,000 MILES.
May 22, 2017
EXPERIENCING THE SAME ISSUE MANY 2011 PILOTS ARE REPORTING- EXCESSIVE VIBRATION ON THE STEERING COLUMN WHEN BREAKING OVER 60MPH. WE WERE RATHER FORTUNATE IN THAT OUR RELIABLE AUTO REPAIR SERVICE MAN TOLD US THAT A CAR WITH THIS LOW MILEAGE SHOULD NOT HAVE ROTORS ISSUES- THAT THIS IS DEFINITELY A MANUFACTURERS DEFECT AND TO CHECK WITH A HONDA DEALER. SO WE CALLED THE DEALER WE PURCHASED THE CAR FROM AND HE SAID THEY CALLED HONDA AND THERE ARE NO PROBLEMS. SO I FOUND THIS WEB SITE- I COPIED AND PASTED OVER 7 FULL PAGES OF COMPLAINTS REGARDING THIS ISSUE. SO HONDA IS BLIND SIDING US AND I WILL SHOUT RATHER LOUDLY BECAUSE THIS IS RIDICULOUS. DO THEY NEED TO HAVE HUNDREDS OF REPORTED FATALITIES LIKE THE AIRBAGS BEFORE THEY FIX IT.I WILL NOT DRIVE THIS CAR ON THE HIGHWAY UNTIL THEY FIX IT.
Feb 03, 2016
WHILE DRIVING AT APPROXIMATELY 55 MILES PER HOUR AND ATTEMPTING TO PRESS ON THE BRAKES, I NOTICED A JARRING PULSATING ACTION FROM THE STEERING WHEEL. I TOOK MY 2011 HONDA PILOT TO THE SHOP TO HAVE MY MECHANIC INSPECT THE VEHICLE. THE MECHANIC STATED THAT THE ROTORS WERE WARPED, AND CALLED THE HONDA DEALER TO INQUIRE OF A RECALL. THE HONDA DEALER SAID THERE WAS NO RECALL, AND ADVISED ME TO REPLACE THE ROTORS. THE VEHICLE NOW HAS 75000 MILES ON IT, AND THE SAME PULSATING ACTION WHEN APPLYING THE BRAKES IS FELT ON THE STEERING WHEEL. *TR
Mar 30, 2015
+ 13 more complaints for this component
STRUCTURE
14 complaints
Left side front windshield garnish / trim piece detached at highway speed and went airborne. Impacted following vehicle’s front windshield.
Feb 13, 2023
The exterior paint is chipping in multiple places
Dec 20, 2021
Paint Peeling around windows and top surfaces of 2011 Honda Pilot - White Pearl Paint Paint chips coming off around windows and landing in car when eating. Child almost ate paint chips. Took Car to Pueblo Honda several years ago and told that there was nothing they could do as car was to old. Out of warranty. They did not check or notify me that the warranty was extended for 7 years. I just found this on Google. Car had hail damage 2018 and insurance and auto body shop said paint defective. Filed online at Honda about this no one contacted me. This first appeared and started to peel about 5 years ago in 2016. Is only getting worse. 102,429 8.6.2018 mialage
Aug 28, 2021
The contact owns a 2011 Honda Pilot. The contact stated that the paint was peeling throughout the vehicle. The contact spoke with an independent mechanic regarding the paint. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 118,000. The contact mentioned she was concerned about the long-term effects of the paint peeling.
Aug 06, 2021
PAINT IS PEELING ON DRIVER SIDE DOOR AND TOP OF VEHICLE (MOONROOF AREA). STATIONARY IN MY GARAGE.
Dec 29, 2020
+ 9 more complaints for this component
ENGINE
12 complaints
I was driving along [XXX] , wheb I came to a stop at the stoplight at the intersection of [XXX] The vehicle shut off and couldn't restart. I had to tow it to a garage where the engine is being repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 01, 2025
We have our truck services only at the dealership. My husband had the oil changed just two months ago. He had to take the truck back to the dealership last week because it was making a strange noise and when he checked the oil gage it was empty. When he got to the dealership the lady that helped us told us this was due to excessive oil consumption. I was able to look at the website www.vehiclehistory.com/articles/honda-pilot-excessive-oil-consumption-recalls and found out there is a documented issue with the 2009-2013 Honda pilots. I purchased this vehicle in 2013 and and did not have a problem until now. Honda needs to fix this as this fall under this recall even if the VIN number was not initially associated with this. This vehicle has only been serviced at Russ Darrow Honda in Milwaukee, Wisconsin and I have never been advised of anything until now. I really need help with this. I have been a loyal Honda owner as this is my third Honda and I am not in position to purchase a new vehicle so please help. [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 10, 2023
The front cylinder head valve cover developed an erosion hole adjacent to the middle spark plug (#5) tube cutout. The valve cover is available for inspection. This portion of the valve cover is directly above the oxygen sensor on the exhaust manifold. Engine oil could leak onto the hot manifold and ignite, causing an engine fire. I have not taken this cover to a Honda dealer or independent service center as I do my own maintenance work on my vehicles. This failure occurred after 153,235 miles and there were no indications, messages, or symptoms. The hole was not leaking oil as it was filled with valve cover material that had degraded and turned into powder. The powder was easily dislodged after probing with a metal pick, leaving a hole in its place. The #5 ignition coil was inspected and was visually unremarkable. The engine was not misfiring. The MIL lamp was off and there were no DTC codes present. A web search found several other complaints about this issue (with pictures of incidents of greater severity) and it is not confined to Honda vehicles.
Mar 08, 2022
I WAS INFORMED THAT THE WAY THE ENGINE WAS BUILT, WHEN THE VEHICLE GOES INTO ECO-MODE 2 CYLINDERS SHUT OFF. IN THE 2011 MODELS, THE SAME 2 SHUT OFF EVERY TIME, THIS CAUSES THE OTHER CYLINDERS TO WEAR PREMATURELY. ENGINES ARE NOW BUILT TO RANDOMLY SHUT OFF 2 CYLINDERS. I'M VERY CURIOUS TO KNOW WHY A RECALL WAS NOT ISSUED L. SEEMS LIKE A VERY POOR BUSINESS PRACTICE ON HONDA'S PART. I GOT THIS VEHICLE BECAUSE I AM EXPECTING AND NEEDED A BIGGER VEHICLE BUT IT IS DEFINITELY NOT LOOKING LIKE I WOULD EVER RECOMMEND A HONDA TO ANYONE AT THIS POINT BASED ON THE FACT I BOUGHT THE VEHICLE DECEMBER 19TH AND WAS ONLY ABLE TO DRIVE IT FOR A MONTH. I'VE BEEN WITHOUT A VEHICLE FOR OVER A MONTH AND AM NOT SURE WHEN I WILL GET THE VEHICLE BACK. IT'S COMPLETELY UNACCEPTABLE. I GOT IN MY VEHICLE TO TAKE KIDS TO SCHOOL AND MY CHECK ENGINE LIGHT WAS FLASHING. INSTEAD OF TAKING THE KIDS TO SCHOOL I TOOK THE CAR TO THE DEALERSHIP, IN THE MEANTIME EVERY LIGHT ON THE DASH CAME ON. ONCE WE GOT TO THE HONDA DEALERSHIP WHERE THEY HAD THE TOOLS TO FIX WHATEVER WAS POTENTIALLY WRONG, WE WERE INFORMED OF THE ISSUE WITH THE CYLINDERS. I AM LOOKING INTO THE LEMON LAWS IN GEORGIA. IT IS INSANE THAT THE WARRANTY WILL ONLY COVER AN ENGINE WITH THE SAME PROBLEM, ONLY LESS MILES FOR 2400. SO IN ORDER TO GET AN ENGINE THAT I FEEL SAFE WITH MY CHILDREN IN THE CAR, I HAVE TO COME OUT OF POCKET ANOTHER 3000. I WILL ALSO HAVE TO REPLACE THE CATALYTIC CONVERTERS AS A RESULT OF THE WEAR ON THE ENGINE FROM HONDA'S FAULTY DESIGN.
Mar 03, 2020
MY 2011 HONDA PILOT HAS HAD A SEVERE SHUTTER WHEN ACCELERATING FROM A DEAD STOP TO UP TO 40MPH. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE I BOUGHT IT IN IN 2014. IT'S NOW GOTTEN TO THE POINT WHERE JUST NORMAL ROAD DRIVING WHEN THE ECO MODE KICKS IN IT WILL ALSO SHUTTER TO THE POINT WHERE I HAVE TO ACCELERATE TO GET IT TO STOP. I ALSO FIND THERE'S EXCESSIVE OIL CONSUMPTION, EVEN HAVING TO REPLACE A MALFUNCTIONING SPARK PLUG THAT WAS COVERED IN OIL, WHICH ISN'T NORMAL EITHER. UPON CALLING THE DEALERSHIP THEY SAID THERE WAS NO RECALLS ON THIS PROBLEM SO I HAD TO REPAIR IT OUT OF POCKET. RECENTLY MY CHECK ENGINE CAME ON SO I HAD IT SCANNED THE CODES THAT CAME UP CODES P3400, P3497 WHICH I UNDERSTAND HONDA HAS ISSUED A BULLETIN (NOT A RECALL) ABOUT THESE CODES & THE EXCESSIVE OIL CONSUMPTION. HONDA IS NOT REPAIRING THESE KNOW ISSUES. I DON'T UNDERSTAND WHY IT'S BEING PUT ON THE CONSUMER WHEN IT'S A KNOW PROBLEM WITH THIS VEHICLE...VERY DISAPPOINTED IN HONDA.
Dec 21, 2017
+ 7 more complaints for this component
STEERING
12 complaints
TEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP REPLACED POWER STERRING THREE TIMES AND RACK AND PINION ALONG WITH OTHER PARTS OF POWER STEERING. DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SUGGESTED I TRADE IN MY VEHICLE. CAR HAS 100,000K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.
Jul 15, 2019
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT ADDED STEERING FLUID TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HONDA OF SUMNER, 16302 AUTO LN, SUMNER, WA 98390, (253) 826-6800) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. THE VIN WAS NOT AVAILABLE.
Oct 19, 2018
WHILE LEAVING A PARKING RAMP AT A SLOW WALKING PACE HEARD A LOUD BANG, FOLLOWED BY THE STEERING WHEEL SPINNING RAPIDLY TO THE RIGHT FOLLOWED BY THE VEHICLE TURNING INTO THE EXIT DOOR FRAME. I BACKED UP, TRYING TO DETERMINE WHAT CAUSED THE LOUD BANG. NOTHING OUT OF THE ORDINARY WAS OBSERVED. UPON DRIVING FORWARD AGAIN, NOTICED THE POWER STEERING HAD FAILED. I BROUGHT IT INTO THE HONDA DEALER WHO HAD NEVER SEEN A POWER STEERING FAIL LIKE THAT. THEY REPLACED THE PUMP, BUT THAT WAS NOT THE ISSUE. THEY ARE NOW IN THE PROCESS OF CHANGING THE RACK AND PINION UNIT. THERE WAS SOME SIDEWALL SCUFFING ON THE RIGHT FRONT TIRE, WHICH INDICATED THAT I MAY HAVE BEEN RUBBING ON THE EXIT CURB, WHICH MAY HAVE BEEN TRYING TO TURN THE WHEEL TO THE RIGHT. BY HOLDING THE WHEEL STRAIGHT, THE POWER STEERING WAS PROBABLY TRYING TO PULL THE WHEEL LEFT, SO WHEN THE POWER STEERING FAILED, THE WHEEL SPUN RAPIDLY RIGHT, ACTUALLY SPRAINING MY RIGHT THUMB WHICH WAS UNDER THE STEERING WHEEL CROSS MEMBER. KIND OF A FREAK ACCIDENT, BUT THE POWER STEERING SHOULDN'T FAIL IN THIS WAY. COULD HAVE BEEN DANGEROUS IN A TURN ON A ENTRY OR EXIT RAMP WHERE THE FORCES WOULD HAVE BEEN SIMILAR TO THIS PARKING RAMP INCIDENT.
Sep 02, 2018
I WAS EXPERIENCING SOME CLUNKING AND POPPING NOISES AS I TURNED MY STEERING WHEEL RIGHT OR LEFT, AS I TURNED ONTO CITY STREET; PRIVATE PARKING LOTS, U-TURNS AND SUCH. I HAD MY FATHER TEST DRIVE IT AND HE THOUGHT IT MAY BE THE CV AXLES AND HAD IT CHECKED AT AUTO AIR & AXLE, SAN ANTONIO, TX. THEY FOUND IT WAS NOT THE CV AXLES, BUT A STEERING COLUMN PROBLEM AND AS IT WAS A SAFETY ISSUE, WE SHOULD CHECK INTO ANY RECALLS. WE FOUND NHTSA ASSIGNED RECALL ID# 10V640000 ON MY MAKE AND MODEL, FRONT SUSPENSION DAMPER BOLTS AND SPINDLE NUTS - MAKING THE CLUNKING AND POPPING NOISE.
Jul 12, 2018
STEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP GIVES 2 OPTIONS--GREASE THE COLUMN ($305) AND IF THAT DOES NOT WORK THEN REPLACE STEERING COLUMN AND RACK AND PINION ($3415). DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SOME OTHER CARS["RACK AND PINION AND STEERING COLUMN ARE BINDING'" IS WRITTEN ON THE ESTIMATE] OF WHICH THEY ARE AWARE AND FOR MOST CARS GREASE IS NOT GOING TO WORK. DEALERSHIP ALSO INDICATED THAT THIS IS NORMAL WEAR AND TEAR. CAR HAS 97K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.
Nov 10, 2017
+ 7 more complaints for this component
ELECTRICAL SYSTEM
11 complaints
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,653 and at the time of registration, it was discovered that the mileage was 225,000.
Jul 28, 2025
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 166,000.
Apr 29, 2025
The contact owns a 2011 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 12V573000 (Electrical System) however, neither the VIN nor the year vehicle was included. The vehicle was taken to an independent mechanic, who informed the contact that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 318,000.
Aug 16, 2023
There must be some department that will resolve this safety issue. American Honda case # 13705515 . Largely unknown by most Honda owners is the built in DysFunction of all locks unlocking, all windows and moonroof opening by pressing unlock then again & hold. There are countless stories of damage and danger to customers vehicles like myself. No one uses this " feature " and in my case it happens in the middle of the night by itself for no reason. My 2011 Honda Pilot has been seriously rained inside of and snowed in causing interior damage as well as possible electrical damage, that is very well a safety issue. The immediate safety issue is that the vehicle is rendered open to any criminal who may hide inside to attack the owner, this is a breach of security that all vehicle owners expect their vehicle to stay locked and safe. Please help customers get Honda to reprogram all body module computers to delete this " function " at Hondas expense.
Mar 20, 2023
The contact owns a 2011 Honda Pilot. The contact stated that the navigation system clock failed to adjust to the correct time. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed her to purchase a new vehicle. The manufacturer was not contacted about the failure. The failure mileage was unknown.
Feb 07, 2023
+ 6 more complaints for this component
UNKNOWN OR OTHER
11 complaints
He sold me the Honda 2011 pilot the defective transmission I bought it from the person by marketplace when 1 week ago when I took it to change the transmission oil they told me that the transmission was damaged
Apr 08, 2025
I was hearing clunking in the back and brought it into the shop to get it checked out. I was told the rear subframe broke from being rusted/rotted out. I looked my car up to see if there were any recalls for it and found that there were recalls/buy backs for the same thing for 2003-2008 Honda pilots, 2007-2011 CR-V's and Ridgeline's in cold weather states, but not for my year of pilot even though it is the same issue wrong with the subframe. We tried contacting Honda, but after going back and forth with voice messages they told us there was nothing they can do because our year didn't have the recall. The pictures I uploaded are stills from videos taken. The videos can't be uploaded though this.
Dec 23, 2024
Nudged bottom of keychain when driving on highway. Heard click and key moved from on position to lock position while in motion. Lost power and came to full stop. Turned on hazard lights. Was able to turn on ignition on first attempt. Later, was not able to reproduce symptom at full stop. Needed to press key into steering column in order to switch from on to lock
Feb 01, 2022
Roof and hood of SUV PAINT PEELILNG badly. I notice many Honda Pilots with the same defect. I get my Pilot serviced at the dealer and NEVER have they offered to repaint/repair or offer suggestions. Obviously this is a Vehicle Defect from the factory. The rest of the body is in great shape.
Dec 13, 2021
PAINT CHIPPING AND GETTING WORSE. INTERNET SEARCH SHOWS A LOT WITH SAME ISSUE HONDA WHITE PAINT.
Feb 08, 2021
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
11 complaints
The contact owns a 2011 Honda Pilot. The contact stated that while in the process of parallel parking, he shifted into drive(D) and slightly depressed the accelerator pedal however, the vehicle accelerated forward unintendedly and hit the rear driver's side fender of another unoccupied parked vehicle. The contact stated his foot was stuck on the accelerator pedal. The contact stated that he had to manually remove his foot from the accelerator pedal. The contact was able to continue driving. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 140,000.
Aug 02, 2023
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Oct 05, 2016
I WAS NEARLY STOPPED PULLING INTO A PARKING SPOT. TOUCHED BRAKE WHEN CAR SUDDENLY ACCELERATED INTO A STEEP INCLINE IN FRONT OF THE SPOT. I PUMPED THE BRAKE A NUMBER OF TIMES. I THINK THE STEEPNESS OF THE HILL PLUS THE BRAKING MAY HAVE STOPPED IT. OTHERWISE IT WOULD HAVE HIT SOME BIG TREES. IT IS NOW AT THE DEALER'S...PROBABLY WON'T FIND ANY CAUSE. NOT SURE WHAT TO DO IF THAT HAPPENS. DON'T THINK THERE IS ANY DAMAGE..ONLY SOME DIRT AND GRASS STUCK INTO MY LICENSE PLATE. NO INJURY. VERY LUCKY ...NEVER WANT TO BE SO SCARED AGAIN.
Dec 01, 2015
TL* THE CONTACT OWNED A 2011 HONDA PILOT. WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,518.
Jun 02, 2015
Crash: 1
2011 HONDA PILOT. CONSUMER WRITES TO EXPRESS DISSATISFACTION WITH THE SERVICE AND RESOLUTION OF SUDDEN ACCELERATION PROBLEM THAT SHE EXPERIENCED. *TGW THE CONSUMER EXPERIENCED SUDDEN ACCELERATION, ON THREE SEPARATE OCCASIONS, WHILE THE BRAKE WAS BEING APPLIED. WHEN THE INCIDENT HAPPENED IN A PARKING LOT, THE VEHICLE JUMPED THE PARKING BUMPER AND STRUCK A COLUMN IN FRONT OF THE STORE. AFTER EACH OCCURRENCE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND EACH TIME, SHE WAS INFORMED THERE WAS NOTHING WRONG. *JB
Oct 14, 2014
Crash: 1
+ 6 more complaints for this component
POWER TRAIN
10 complaints
IT CHATTERS ALL GEARS
Jan 20, 2020
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE ACCELERATING, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. CROWN MOTORS (555 CYPRESS AVE, REDDING, CA 96001, (530) 241-4321) REPAIRED THE TRANSMISSION SWITCH, BUT THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE TORQUE CONVERTER NEEDED TO BE REPAIRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Feb 20, 2019
2011 HONDA PILOT. AROUND 66,000 MILES. TRANSMISSION FLUSHED AND FILLED AT AROUND 60,000 MILES. ISSUE BEGAN SOMETIME BEFORE THE FLUSH. ACCELERATION FROM A STOP IS NOTICEABLY ROUGH AND VIBRATES WITHIN THE VEHICLE. THE PROBLEM IS PERSISTENT UP TO AROUND 45MPH. CONTINUES TO GET WORSE.
May 19, 2018
TRANSMISSION SHUDDERS AT 40 MPH. DEALER IS AWARE, CHANGED COMPUTER SETTINGS AND TRANSMISSION AT MY EXPENSE. PROBLEM STILL EXIST AND DEALER IS AWARE OF THIS ISSUE WITH THESE VEHICLES AND HAS NO SOLUTION TO REMEDY THE PROBLEM. BOUGHT THE VEHICLE WITH 71K MILE ON 12/2/17.
Jan 01, 2018
PURCHASED 2011 HONDA PILOT EX-L NEW IN MID-2010. FOR THE PAST SEVERAL MONTHS, WE FELT A SHUDDER IN THE TRANSMISSION AT/AROUND 25 MPH WHEN ACCELERATING LIGHTLY FROM A FULL STOP. GOT PROGRESSIVELY WORSE OVER TIME; EVEN PASSENGERS NOTICED IT. CAR IS JUST UNDER 5.5 YEARS OLD WITH 72K MILES ON IT. DEALER CHECKED, SAID THE TORQUE CONVERTER HAD FAILED AND WOULD COST $1,900 TO REPLACE. STATED THE NEW T/C HAD A 'FIX' THAT CORRECTED AN EARLIER, KNOWN PROBLEM?! AFTER REPLACING THE TRANSMISSION AND/OR TORQUE CONVERTER ON MY 2000 ACURA TL THREE TIMES AND ONCE ON TWO PREVIOUS HONDA PRELUDES, I SAID I'D HAD ENOUGH WITH HONDA AND DEMANDED FOR IT BE REPAIRED FOR FREE. I'VE SEEN A PLETHORA OF COMPLAINTS ON-LINE ABOUT 2009-2011 PILOTS AND ODYSSEY TRANSMISSIONS AND T/C'S SO HONDA OBVIOUSLY HASN'T FIXED THE TRANSMISSION PROBLEMS THAT PLAGUED EARLIER MODELS, INCLUDING TL'S, ACCORDS AND CRV'S. WE FINALLY SETTLED ON $500 BUT THIS WILL BE MY LAST HONDA/ACURA PRODUCT. HELLOTOYOTA/LEXUS AND MAZDA!
Dec 18, 2015
+ 5 more complaints for this component
VISIBILITY
9 complaints
The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
Sep 04, 2025
The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was inoperable. The contact was unable to view objects in the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the rearview mirror had delaminated from the inside and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 246,632.
Dec 07, 2023
We have a 2011 Pilot EXL-(bought it used) -with haze on the mirror. From all the comments out on the internet, it is obvious that It gets progressively worse and becomes a safety issue -Our vision is obstructed by the haze and could result in an accident.
Sep 13, 2022
The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was dimmed, causing visibility issues while driving. The dealer was made aware of the failure and informed the contact that the rearview mirror needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The failure mileage was approximately 5,300.
Mar 23, 2022
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR VIEW MIRROR BUILT IN CAMERA WAS DEFECTIVE. THE CAMERA WAS MISLEADING AND INDICATED THAT THE OBJECTS APPEARED FARTHER AWAY, BUT THEY WERE ACTUALLY VERY CLOSE. THE CONTACT WAS ABLE TO AVOID CRASHING INTO A VEHICLE. THE DEALER ADVISED THAT THE CAMERA COULD BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,409.
Dec 05, 2011
+ 4 more complaints for this component
STEERING,SERVICE BRAKES
7 complaints
I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO COME TO A COMPLETE STOP. LUCKILY, I WAS ONLY GOING 30MPH WHEN THIS OCCURRED. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR
Nov 24, 2014
Crash: 1
WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED. WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE . AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN. *TR
Jul 15, 2013
SAME ISSUE AS OTHERS HAVE POSTED HERE. FOR THE LAST SIX MONTHS THE CARS STEERING WHEEL AND SEAT SHAKE VIOLENTLY WHEN YOU APPLY THE BRAKES GOING OVER 50 MPH. WHEN THE WEATHER IS WARMER AND THE CAR HAS BEEN DRIVEN FOR OVER 1/2 HOUR, THE SHAKING GETS EVEN WORSE. YOU HAVE TO REAPPLY THE BRAKES AND HOPE THAT THE CAR SLOWS DOWN. WE HAD THE ROTORS TURNED AND IT GOT BETTER FOR A WEEK AND THEN RIGHT BACK TO BEFORE (OUT $100) HONDA DEALERSHIP IS SAYING IT ISA "NORMAL" WEAR AND TEAR ISSUE AND THERE IS NO REASON TO BE CONCERNED AND NO SAFETY ISSUE. SOUNDS LIKE THEY JUST DON'T WANT TO ADDRESS THIS DANGEROUS PROBLEM. I, ALSO, HAVE NEVER EXPERIENCED THIS PROBLEM IN A CAR BEFORE. I AM AFRAID TO DRIVE IT, BUT DON'T KNOW HOW TO FIX IT. I WISH A RECALL WOULD FORCE HONDA TO FIX THIS DANGEROUS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
Jul 08, 2013
I FEEL THAT NHTSA SHOULD LOOK INTO 2011 HONDA PILOT BRAKES AND STEERING BECAUSE WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL CAN VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED AT THIS TIME BUT I BELIEVE THERE IS DEFECT IN THE BRAKES AND STEERING RACK AND SHOULD BE COVERED BY MANUFACTURER. *TR
May 28, 2013
WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE (22K MILES REALLY?) AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN. I JUST HOPE THE NEW ROTORS & PADS ON THE FRONT END WILL MAKE IT GO AWAY. *TR
May 15, 2013
+ 2 more complaints for this component
VISIBILITY/WIPER
6 complaints
THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA PILOT.
Dec 11, 2018
INTERIOR REAR VIEW MIRROR OF MY HONDA PILOT EX-L 2011 LOST MOST OF THE REFLECTIVE COATING/ MATERIAL. THE MIRROR IS CLEAN BUT LOOKS DIRTY AS IT LOST MOST OF THE REFLECTIVE MATERIAL. IT HAS BECOME DANGEROUS TO DRIVE WITH NO PROPER REAR VIEW MIRROR AND THE REPLACEMENT COST FOR THE MIRROR IS LITTLE OVER $850. I BROWSED ONLINE AND FOUND OUT MANY PEOPLE COMPLAINED OF THE SAME ISSUE WITH HONDA PILOT INTERIOR REAR VIEW MIRROR. PLEASE HAVE A CHECK AND HELP ALL THE HONDA PILOT OWNERS AND OTHER VEHICLES WHICH USE THE SAME PART.
Dec 10, 2018
REAR VIEW MIRROR BECAME HAZY AFTER ONLY APPROX 2 YEARS AND IS NOW BECOMING PROGRESSIVELY WORSE. IT IS NOW HINDERING VISIBILITY THROUGH MIRROR.
Oct 04, 2018
THE SUNROOF SPONTANEOUSLY CRACKED WHILE DRIVING ON A CITY STREET. WHEN I TOOK THE CAR TO THE DEALERSHIP, ONE OF THE MECHANICS MENTIONED THAT THIS WAS A COMMON PROBLEM. NEVERTHELESS, I HAD TO PAY FOR THE ENTIRE REPLACEMENT. THE SUNROOF IS REGULARLY EXPOSED TO THE SUN BECAUSE THE 2011 PILOT DOES NOT HAVE A RETRACTABLE OUTER COVER LIKE MOST OTHER CARS HAVE.
Jul 02, 2016
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SUN ROOF WINDOW SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Feb 03, 2015
+ 1 more complaint for this component
SEATS
6 complaints
THE MATERIAL INSIDE ON DOOR CRANKING PLUS THE ARM REST CRANK A DEFAULT IN THE MATERIAL NOTHING HAS BEEN DID ABOUT IT. PAID TO MUCH MONEY FOR THAT TO HAPPEN . I TOOK IT TO THE DEAL WERE I GOT IT FROM THEY SAY THE SUN DID BUT IT ON THE FRONT PART OF THE TRUCK KNOW WE'RE ELSE.
Jan 08, 2016
AFTER PURCHASING MY 2011 HONDA PILOT TOURING I QUICKLY CAME TO REALIZE HOW UNCOMFORTABLE THE SEATS ARE. MY BOYFRIEND FIRST NOTICED THIS ON AN HOUR TRIP AND THEN THAT IS WHEN I PUT TWO AND TWO TOGETHER AND REALIZED THAT IS WHAT HAS BEEN CAUSING MY HIP, LEG AND BACK PAIN. I'M NOT SURE WHAT IT IS ABOUT THE SEATS, BUT THEY ARE MISERABLE. OUR FEET GO NUMB, LEGS ACHE AND HIPS PRACTICALLY KILL US. AFTER A WEEKEND TRIP 5 HOURS AWAY WE ARE BOTH DEALING WITH PAIN. IT IS ENOUGH THAT I AM CONSIDERING SELLING THE SUV. I LOVE THE PILOT OTHER THAN THE SEATS. I'M TELLING YOU, THEY ARE MISERABLE. IT'S AWFUL BECAUSE I WANT TO KEEP THE VEHICLE. WOULD LOVE IF HONDA WOULD ADDRESS THIS ISSUE, BUT I'VE SEEN THAT THIS IS A COMMON PROBLEM WITH SEVERAL MODELS AND THEY HAVEN'T DONE ANYTHING. WITH AS MUCH AS WE SPEND ON A HONDA, AND AS MUCH AS THEY MAKE, YOU WOULD THINK THEY WOULD HELP US OUT. IT'S MISERY. *TR
Jan 26, 2015
I AM COMPLAINING OF THE HORRIBLE HEAD RESTRAINTS THAT PUSH MY HEAD AND NECK FORWARD. I HAVE VERY GOOD POSTURE AND AM ONLY COMFORTABLE SEATING UP STRAIGHT. I JUST PURCHASED THIS CAR USED TO REPLACE MY BELOVED JEEP GRAND CHEROKEE. I HAVE OWNED TWO CHEROKEES BUT DID NOT BUY A NEW ONE BECAUSE OF , THE REDUCED WINDOWS, POOR VISIBILITY AND HORRIBLE FORWARD TILTING HEAD RESTRAINTS, THE CHEROKEE IS LIKE BEING IN A COFFIN SO I HAD TO LOOK AT ANOTHER MANUFACTURER. OVER ALL THE PILOT IS A GOOD OPTION WITH MUCH BIGGER WINDOWS AND VISIBILITY BUT THE HEAD RESTRAINTS ARE ALSO TERRIBLE. I CAN NOT REST MY BACK ON THE BACK OF THE SEAT IN A FAIRLY UPRIGHT POSITION WITHOUT MY HEAD PUSHED FORWARD BY THE HEAD RESTRAINT. I TRIED BUT ENDED UP WITH A HEAD ACHE EVERY TIME I DROVE THE CAR. WHAT IS THE CAR INDUSTRY THINKING? DO PEOPLE SIT IN THESE CARS/SUV'S? I KNOW MANY THAT SAY JUST RECLINE YOUR SEAT. WHAT THE HELL HELP IS THAT? I DON'T LIKE TO BE RECLINED OR AM I COMFORTABLE RECLINED PLUS DOES THAT NOT DEFEAT THE POINT OF A HEAD RESTRAINT? A PERSON SHOULD BE ABLE TO SIT IN THEIR CAR AND HAVE THEIR SEAT SUPPORT THEIR BODY WHILE ALSO ALIGNING THE HEAD RESTRAINT TO SUPPORT THEIR HEAD FROM INJURY ON IMPACT. THE CAR MANUFACTURERS NEED TO GET THEIR HEADS IN THE GAME AND MAKE THE CARS SAFE BUT COMFORTABLE WITHOUT HAVING TO RECLINE YOUR SEAT AS IF YOU ARE IN A LAZYBOY CHAIR. THIS IS INFURIATING. *TR
Sep 02, 2014
Injuries: 1
HONDA PILOT HEADREST IS CANTED TOO FAR FORWARD. A PERSON WEARING THEIR HAIR IN A BUN, PONYTAIL OR CLIP CANNOT FIT SAFELY IN THE SEAT WITH THE HEAD REST IN PLACE. THIS IS A DANGEROUS DEFECT BECAUSE THE MOST TEMPTING SOLUTION IS TO RAISE THE HEADREST TO AN UNSAFE HEIGHT OR TO REMOVE IT COMPLETELY. *TR
Dec 27, 2011
HONDA PILOT EX-L. DRIVER SIDE AND FRONT PASSENGER SEATS ARE EXTREMELY UNCOMFORTABLE AFTER MORE THAN A 5 MINUTE RIDE. SUSPECT THIS IS DUE TO FAULTY LUMBAR-SUPPORT DESIGN, PLACEMENT AND EXTREME FIRMNESS. UNSAFE AND UNHEALTHY. PAIN IS SO INTENSE THAT IT REMAINS AFTER DRIVER AND PASSENGER ARE NO LONGER IN THE CAR/SEAT. COULD POSE LONG-TERM HEALTH PROBLEM. *TR
Aug 22, 2011
+ 1 more complaint for this component
STEERING,SUSPENSION
5 complaints
STEERING HAS FELT LOOSE FOR AS LONG AS I REMEMBER. TIRES WERE LASTING ONLY 15K MILES AND FRONT BRAKES GO BAD YEARLY. I HAVE A GOOD 1 TO 2 INCHES OF PLAY TURNING THE WHEEL TO BOTH LEFT AND RIGHT. I ASKED MULTIPLE MECHANICS TO TIGHTEN THE STEERING COLUMN DOWN INCLUDING HONDA SERVICE DEPARTMENT MECHANICS BUT THEY SAID IT COULDN'T BE DONE. WHEN I MOVED FARTHER AWAY FROM MY KIDS SCHOOL IN 2018 I HAD THE CAR INSPECTED BY HONDA FOR ANYTHING WRONG SINCE NOW MY KIDS WILL BE COMMUTING 25 MILES TO SCHOOL AND BACK IN IT. SERVICE TOLD ME MY BUSHINGS WERE BAD. MY CAR HAD ABOUT 40K MILES ON IT AT THAT TIME. ALSO AT THAT TIME NO ONE MENTIONED THAT THE PART WAS PREVIOUSLY ON AN EXTENDED WARRANTY OR THAT THERE WAS A RECALL ON THE SPINDLE NUTS THAT WEREN'T TIGHTENED DOWN CORRECTLY NOR DID I RECEIVE NOTIFICATION FROM HONDA REGARDING THOSE ISSUES. FROM WHAT I READ ONLINE ABOUT THESE PARTS IS THAT THEY ARE A HUGE SAFETY ISSUE AS YOU CAN LOSE CONTROL OF YOUR VEHICLE AT ANYTIME. I REALLY FEEL THAT THE BUSHINGS WENT BAD FROM THE FACT THAT THE SPINDLE NUTS WEREN'T TIGHTENED DOWN AND EVERYTHING HAS BEEN JIGGLING AROUND AND ADDING STRAIN TO THE REST OF THE SUSPENSION. I THINK THE EXTENDED WARRANTY ON THE BUSHINGS WASN'T ENOUGH. HONDA NEEDS TO RECALL THOSE PARTS AS WELL. PLEASE ADVISE.
Apr 23, 2020
WHEN TURNING THE STEERING WHEEL TO THE FAR RIGHT OR TO THE FAR LEFT (OR ON A SHARP TURN) AS IN MAKING A U-TURN, THERE IS A CLICKING SOUND AND VIBRATION IN THE STEERING WHEEL AND FEELS LIKE IT IS TIED TO THE AXLES OR TIRES. THIS HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED BRAND NEW IN 2010. AS YOU ARE DRIVING, THERE IS A SENSATION THAT THE WHEELS ARE MOMENTARILY LOCKING UP FOR ABOUT 2 SECONDS. THIS IS NOT RELATED TO THE ECO SYSTEM. THE CAR FEELS AS IF IT IS SKIDDING OR SKIPPING AND THEN IT RESUMES TO NORMAL DRIVING. THIS HAPPENS ABOUT EVERY 5 MILES.THIS HAPPENS WHEN THE VEHICLE IS TRAVELING AT A SPEED OF 40 MILES OR HIGHER ON THE FREEWAY NOT IN STOP AND GO TRAFFIC. THIS HAS BEEN HAPPENING WITHIN THE LAST SIX MONTHS, HAD VEHICLE INSPECTED AND ALL WAS REPORTED NORMAL.
Nov 16, 2018
I HAD NOTICED WHILE DRIVING MY VEHICLE IT FELT AS IF THE FRONT BRAKE ROTORS WHERE WARPED DUE TO THE VIBRATION IN THE STEERING WHEEL WHILE UNDER BRAKING. I BROUGHT THE VEHICLE TO THE HONDA DEALERSHIP AND AFTER INSPECTION WAS TOLD THAT IN FACT ROTORS WHERE WARPED AND BREAK PADS WORN ALL PARTS REPLACED AND PROBLEM SEEMED TO BE CORRECTED THIS WAS DONE AT 85,000 MILES. NOW AT 98,000 SAME PROBLEM HAS RETURNED BROUGHT BACK TO DEALER AND THEY INFORMED ME NOW THAT BOTH THE FRONT COMPLIANCE BUSHINGS NEED REPLACEMENT. I HAVE CHECKED TO SEE IF THIS IS A RECALL ISSUE AND CANNOT IMAGINE IT IS NOT SEEING IT COULD HAVE CATASTROPHIC FAILURE ISSUES. PLEASE HOLD AMERICAN HONDA TO STANDARDS SET BY THE NHTSA FOR CUSTOMER SAFETY.
Apr 01, 2017
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BLACK OIL FROM THE FRONT DRIVER SIDE BUSHING. IN ADDITION, THE STEERING WHEEL HESITATED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Mar 21, 2016
TOOK THE CAR TO THE DEALER FOR CLICKING NOISE WHEN MAKING SLOW TURNS, SUCH AS PULLING INTO A PARKING SPACE. FOUND 2 COMPLIANCE BUSHINGS ARE BROKEN AND LEAKING. APPROX 650 DOLLAR REPAIR. DEALER KNEW IT WAS AN ISSUE AND CONSIDERS IT NORMAL WEAR AND TEAR FOR A 3 YEAR OLD CAR. NOT COVERED UNDER WARRANTY. *TR
Aug 18, 2014
FUEL/PROPULSION SYSTEM
4 complaints
The gas tank bands are rusting out, they are about to break causing the gas tank to fall and probably catch fire. The gas tank protector and gas tank guard are also rusted out to the point of falling off and crumbling rust.
Dec 29, 2023
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FUEL CAP WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE SERVICE TECHNICIAN STATED THAT THE FUEL CAP NEEDED TO BE UNSCREWED AND RE-TIGHTENED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Dec 28, 2016
ENGINE HESITATION WHEN COMING OFF A STOP. VERY SPORADIC, BUT SEEMS TO HAPPEN MORE OFTEN COMING THROUGH A SLOW TURN FROM A STOP.
Sep 30, 2015
STOP ON SIGNAL AND GREEN LIGHT IS ON. WHEN I RELEASED THE BREAK, SUDDENLY UNINTENDED ACCELERATE AND HIT THE FRONT CAR.
Jun 10, 2015
Crash: 1
SEAT BELTS
3 complaints
SEAT BELT BUCKLES COME UNDONE AFTER CLICKING THEM INTO PLACE. THEN HAVE TO REPEAT CLICKING AND SOMETIMES DO NOT EVEN KNOW IT'S NOT PROPERLY CLICKED UNTIL SEATBELT COMES UNDONE.
Apr 09, 2021
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED AND WOULD NO LONGER RETRACT TO SECURE THE PASSENGER IN THE SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Sep 20, 2017
ONCE I SECURE MY SEATBELT, IT RIDES UP AROUND MY NECK AND UNDER MY RIGHT ARMPIT WITHIN 5 TO 10 MINUTES. I HAVE MOVED MY SEAT FORWARD AND BACK, UP AND DOWN AND CHANGED THE BACK TO RECLINE MORE AND LESS. THE RESULT IS ALWAYS THE SAME! NO ONLY IS THIS UNCOMFORTABLE AND REQUIRES CONSTANT ADJUSTING, BUT IT CANNOT BE SAFE.
Jul 12, 2017
ELECTRICAL SYSTEM,ENGINE
3 complaints
MOVING KEY BACK AND FORTH IN DRIVER'S DOOR LOCK WILL RESULT IN ENGINE REPEATEDLY TURNING OVER, EVEN WITH NO KEY IN IGNITION. ENGINE DOESN'T ACTUALLY START BUT WILL CRANK BY ITSELF. CAR DOES NOT HAVE ANY TYPE OF REMOTE START INSTALLED. VIDEO OF EXAMPLE HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YEFIB2TBMJ0
May 03, 2018
TL* THE CONTACT OWNS A 2011 HONDA PILOT. HALF AN HOUR AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Jul 26, 2016
Fire: 1
VEHICLE PURCHASED NEW IN 2011. NO ISSUES UNTIL MID 2012. WHEN ATTEMPTING TO START CAR, THE STARTING SEQUENCE WORKS BUT ENGINE DOES NOT TURNOVER. THE STARTER CLICKS, BUT NOTHING ELSE HAPPENS. THE FIRST TIME THIS HAPPENED, CAR HAD TO BE JUMPSTARTED TO GET STARTED. BATTERY TEST WAS CONDUCTED WITH NO ISSUES. THE SECOND, THIRD AND FOURTH TIMES IT HAPPENED, THE CAR EVENTUALLY STATED WITH NO ISSUE. THE VEHICLE IS LOCATED IN SOUTHERN CA, SO COLD WEATHER IS NOT A FACTOR. BATTERY CHECKS EACH TIME INDICATE NO ISSUE WITH THE BATTERY. MOST RECENT TIME, ON 2/23/14, SAME EXACT PROBLEM. *TR
Feb 23, 2014
AIR BAGS,UNKNOWN OR OTHER
3 complaints
I PURCHASE THIS HONDA PILOT TOURING 2011 AND WOULD LIKE TO KNOW IF THERE IS A RECALL FOR AIRBAGS OR ANY OTHER MATTER.SAFETY IS MY CONCERN AND MY FAMILY.
Dec 03, 2017
TAKATA AIRBAG RECALL NOVEMBER 2017
Nov 27, 2017
SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE CHECKED AND THEY FOUND NO LEAKS, ENGINE/HEATER/AIR CONDITIONING. PROBLEM CONTINUED YEAR ROUND WITH BOTH THE HEATER IN OPERATION AND/OR THE AIR CONDITIONING. OVER THE MONTHS AND YEARS MY WIFE CONTINUED TO COMPLAIN AND SUBSEQUENT VISITS TO THE DEALER RESULTED IN CHECKS FOR LEAKS (NONE FOUND) AND REPLACEMENTS OF CABIN FILTER BUT NO RESULTS. MY WIFE CONTINUED TO TOLERATE BY TURNING OF VENTS AND OPENING HER WINDOW OVER THE PAST FEW MONTHS THE PROBLEM HAS MARKEDLY WORSENED AND IT BOTHERS ME NOW AS WELL AS MY FOUR GRAND CHILDREN WHO ARE FREQUENT PASSENGERS. EYES, NOSE, THROAT AND LIPS FEEL A BURNING SENSATION PLUS HEADACHES. TOOK IT BACK TO THE DEALER YESTERDAY WITH THE SAME RESULT. THEY FOUND NO LEAKS, REPLACED CABIN FILTER, 15 MILE TEST RIDE WITH MANAGER AND HE SAID HE DID NOT NOTICE OUR SYMPTOMS ($170). I TALKED WITH 2 OTHER HONDA DEALERS AFTERWARDS AND THEY CLAIM TO KNOW OF NO SUCH PROBLEM BUT ARE WILLING TO TROUBLESHOOT TO TRY TO FIND OUT WHAT THE PROBLEM IS (AT MY EXPENSE). MY INTERNET SEARCH OF THE LAST 12 HOURS INDICATES THAT OUR SYMPTOM ARE TOTALLY CONSISTENT WITH THE EXPOSURE TO THE EXPOSURE TO CHEMICALS USED IN THE AIR BAGS, NAMELY THE HIGHLY TOXIC SODIUM AZIDE AND POTASSIUM NITRATE. COULD THEY BE RELEASING GAS? ANY ONE ELSE HAVE THIS PROBLEM? IF SO, HAVE YOU FOUND THE SOURCE AND FIXED IT? *JS
Jun 13, 2014
Injuries: 6
LATCHES/LOCKS/LINKAGES
3 complaints
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500.
Mar 15, 2016
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE AUTOMATIC DOORS WERE LOCKED WHILE DRIVING APPROXIMATELY 35 MPH. THE VEHCILE CAME TO A STOP AND THE FRONT DRIVER'S SIDE DOOR UNLOCKED UNINTENDEDLY. IN ADDITION, THE FRONT PASSENGER'S SIDE INTERIOR DOOR FAILED TO UNLOCK UNLESS DONE MANUALLY. THE FAILURE OCCURRED SPONTANEOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. ALSO, THE CONTACT STATED THAT WHENEVER DRIVING OVER A SPEED BUMP, A LOUD NOISE WOULD EMIT FROM UNDERNEATH THE VEHICLE, WHICH SOUNDED AS THOUGH THE CHASSIS DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE A DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Feb 01, 2012
I PURCHASED A NEW HONDA PILOT LX ON 26MARCH AND WHILE DRIVING ON THE HIGHWAY 01APRIL11, THE HOOD CAME AJAR/POPPED INADVERTENTLY, BUT THE HOOK CAUGHT IT SO IT DID NOT HIT THE WINDSHIELD. I PULLED OVER AND CLOSED THE HOOD AND IT DID NOT OCCUR AGAIN THAT DAY. IT HAS ONLY OCCURRED ONCE IN THE WEEK I HAVE OWNED THE VEHICLE. THERE WAS NO DAMAGE TO THE VEHICLE. NO PARTS WERE REPAIRED OR REPLACED AT THIS TIME. I CHECKED THE HOOD AND PARTS AND EVERYTHING SEEMED TO BE WORKING PROPERLY. I CLOSED THE HOOD AND TRIED PULLING ON IT TO SEE IF IT WOULD COME AJAR AND DID NOT. *TR
Apr 04, 2011
TIRES
3 complaints
TL* THE CONTACT OWNS A 2011 HONDA PILOT EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: 245/65 /R17. THE CONTACT WAS TRAVELING 60-65 MPH WHEN THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT CONFIRMED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC DISCOVERED THAT THERE WAS AN INTERNAL PUNCTURE TO THE TIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000.
Jun 11, 2012
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Jun 21, 2011
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Jun 21, 2011
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
The owns a 2011 Honda Pilot. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally and almost stalled. The contact pulled over to the side of the road and waited for several minutes before the vehicle regained stability functionality and the vehicle stopped shaking. The VSA (Vehicle Stability Assist) warning light illuminated. The failure had occurred five times. The contact took the vehicle to the dealer who diagnosed that the engine block was causing oil leaking from piston rings unto the spark plugs. The spark plug was replaced and the contact was advised to drive at speeds of 40 MPH or slower. The repair was provided as a temporary fix. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 80,000.
Sep 19, 2022
CONTINUED REPLACEMENT OF SPARK PLUGS AND BURNING TOO MUCH OIL. I'M NOW REPLACING SPARK PLUG #2 EVERY 6 MONTHS. WITHOUT NOTICE WHILE DRIVING, ALL ENGINE LIGHTS ILLUMINATE, ENGINE BEGINS TO SPUTTER AND WILL NOT ACCELERATE. NO OPTION AVAILABLE OTHER THAN TO PULL OFF THE ROAD AND WAIT FOR A TOW TRUCK. IN SOME CASES, SIMPLY THE ACT OF ACCELERATING TOO QUICKLY TO WILL CAUSE THE SAME ISSUE. VERY DANGEROUS! CAN SOMEONE PLEASE EXPLAIN WHY THE CLASS ACTION AGAINST HONDA FOR THE 2011 HONDA PILOT ENGINE MISFIRE DIDN'T INCLUDE MY VIN# YET I CONTINUE TO EXPERIENCE ENGINE MISFIRE? IT SHOULD BE APPARENT THAT THIS ISSUE WAS NOT SPECIFIC TO ONE MANUFACTURING PLANT AND THAT IT IS AN OVERALL DESIGN DEFECT. I PURCHASED MY 2011 HONDA PILOT BECAUSE I WANTED A SAFE AND RELIABLE VEHICLE. THIS ENGINE MISFIRE HAS LEFT ME SITTING ON THE SIDE OF THE ROAD WITH CHILDREN AND DOGS IN TOW. THE OPPOSITE OF SAFE AND RELIABLE WITH A $30,000 PRICE TAG. VERY DISAPPOINTED THAT HONDA ISN'T STEPPING UP TO MAKE THESE REPAIRS.
Aug 24, 2018
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
My Honda Pilot 2011 EXL w/ AWD displayed a flashing engine light while driving, which is a sign of a serious engine problem. When it was towed to the Honda dealership, the service representative told me that a Diagnostic Trouble Code (DTC) of P0302 was recovered, which occurs when the spark plugs misfire, and is fully described in Honda's Service Bulletin 13-082: https://static.nhtsa.gov/odi/tsbs/2018/MC-10152434-0001.pdf. I was told by the Honda service rep that one spark plug was fouled and covered with engine oil, and that I needed to clean the pistons and replace three piston rings along with the spark plug, a $3500+ repair. This costly problem with some Hondas was the subject of a class action lawsuit (Soto v. American Honda Motors), and is known to cause a sudden loss of power while driving, putting the driver, passengers, and other nearby vehicles at significant risk. By way of background, I began experiencing intermittent and temporary electrical system failure and increased oil consumption as early as January, 2021, which was never fully diagnosed until it progressed to a state of engine failure in September. Honda was clearly aware of this problem, yet it failed to take preemptive action to protect Honda owners and others. Rather than recalling vehicles with defective Program Control Module (PCM) software/firmware and updating it on affected vehicles (a relatively inexpensive fix), they allowed drivers to continue to operate their Hondas, effectively playing vehicular Russian Roulette, until their engines failed catastrophically, like mine did.
Oct 02, 2021
WHILE SLOWING TO YIELD ONTO A HIGHWAY I WAS BEHIND ANOTHER VEHICLE WHICH WAS STOPPED TO THE ONCOMING TRAFFIC. AS I SLOWED TO A STOP, THE PILOT QUICKLY ACCELERATED TO 5000 RPM WHILE I'M PUSHING THE BRAKE TO THE FLOOR AND CAME WITHIN INCHES ON CRASHING INTO THE REAR OF THE VEHICLE IN FRONT OF ME. I WAS ABLE TO GET THE VEHICLE IN TO PARK. IT THEN DROPPED DOWN ON ITS OWN TO NORMAL IDLE. THIS IS A 2011 HONDA PILOT TOURING WITH 29,800 MILES.
Sep 04, 2015
SUSPENSION,AIR BAGS
2 complaints
TL* THE CONTACT OWNED A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE APPROACHING AT A STOP LIGHT SHE CAME TO A COMPLETE STOP BEHIND ANOTHER VEHICLE AS THE VEHICLE JERKED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT ARM. THE OTHER VEHICLE PASSENGER SPARE TIRE ON THE JEEP DETACHED FROM THE OTHER VEHICLE AND DAMAGED THE ENGINE. A POLICE REPORT WAS MADE. THE CONTACT DROVE TO THE HOSPITAL THE NEXT DAY AND WAS TREATED FOR INJURIES. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED OR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Sep 28, 2020
Crash: 1
Injuries: 1
I MAKE REFERENCE TO 2011 HONDA PILOT RECALL FROM NHTSA: 10V640000 OF 12/16/2010. SINCE I BOUGHT A SIMILAR VEHICLE ON 12/11/2010, I WOULD LIKE TO FIND OUT IF MY CAR IS INCLUDED IN THIS RECALL. I WROTE TO THE MANUFACTURER ADDRESS IN CALIFORNIA SEVERAL WEEKS AGO REQUESTING INFORMATION ABOUT THIS MATTER AND AS OF THIS DATE, I HAVE NOT RECEIVED AN ANSWER. *TR THE CONSUMER STATED HE WAS TOLD IT WOULD TAKE THREE WEEKS FOR THE VEHICLE TO BE REPAIRED MORE THAN 60 DAYS HAS PASSED, REGARDING THE AIR BAG ISSUE. UPDATED 10/27/16.*JB
Dec 22, 2011
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
MY 18 YEAR OLD DAUGHTER WAS DRIVING HOME 6/28/19 AT MIDNIGHT. CAR DIED WHILE DRIVING. COASTED TO SIDE OF ROAD. RESTARTED AND DROVE SOME. SAME THING. MANY LIGHTS CAME ON. COASTED TO SIDE OF HIGHWAY. TRIED ONE MORE TIME AND MADE IT HOME. MILES ON ODO: 118,279. THE NEXT MORNING I STARTED THE CA AND TRIED TO DRIVE TO DEALERSHIP. AFTER 3 MILES, THE SAME HAPPENED TO ME. I WAS ABLE TO PULL OVER AND HAD AAA TOW IT 5 MILES TO DEALERSHIP. AT DEALERSHIP, THE SAID MANY ERROR CODES CAME UP BUT THEY RECOMMENDED REPLACING THE POWERTRAIN CONTROL MODULE (PCM). I PD $1,410.16 TO DO THIS ON JULY 2. I PICKED THE CAR UP AND DROVE LESS THAN A MILE AND THE SAME THING HAPPENED. I WAS ABLE TO START IT AGAIN AND THEN IT HAPPENED AS I COASTED BACK TO THE DEALERSHIP. THEY ANALYZED THE CAR, TALKED WITH HQ HONDA REPS AND THEY RECOMMENDED CHECKING THE SPARK PLUGS. THEY DID AND ALL 6 WERE BAD. HOWEVER, THEY WERE JUST REPLACED AT 102,42 MILES ABOUT 1 YEAR EARLIER. JULY 9. I DECIDED TO REPLACE THE SPARK PLUGS AND THE DEALERSHIP TO THEIR CREDIT ONLY CHARGED ME $200 (COST OF LABOR). I WAS HESITANT TO REPLACE THEM AS I WAS NOT CERTAIN THEY HAD IDENTIFIED THE TRUE PROBLEM. I WAS SHOCKED AFTER SPENDING THE $1,400 THAT IT HAPPENED AGAIN. EVER SINCE THEN I AM WONDERING IF THIS WILL HAPPEN AGAIN. I AM ALSO CONCERNED BECAUSE THIS PROBLEM OF THE CAR JUST SHUTTING DOWN IS EXTREMELY DANGEROUS, ESPECIALLY IF YOU FIND YOURSELF ON THE HIGHWAY. SO I WOULD LIKE SOMEONE TO LOOK INTO THIS AND TO SEE IF THIS HAS HAPPENED TO ANYONE ELSE. THANKS.
Oct 13, 2019
ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR AWAY AND GOT MY HUSBANC TO COME BACK WITH ME ONLY TO FIND MY CAR COMPLETLY ENGULFED IN FLAMES. MY CAR WAS A TOTAL LOSS. I BELIEVE THAT THIS WAS SOMETHING THAT OCCURED FROM THE DEALERSHIP. I NEVER HAD PROBLEMS WITH MY CAR. NOW THE FIRE INSPECTOR THAT WAS HIRED BY MY INSURNCE COMPANY STATED THAT ON THE FIRST INSPECTION THERE WAS NO TRANSMISSION OIL IN THE CAR IT HAD ALL LEAKED OUT. TRANSMISSION IS VERY FLAMABLE. I WOULD COULD HAVE DIED IN THAT CAR. NOTHING WAS SALVAGABLE. I WOULD LIKE VERY MUCH FOR SOMEOME TO CHECK ABOUT THIS. I FILED A CLAIM WITH MYT INSURANCE COMAPNY. I HAVE ALSO FILED A CLAIM AGAINST HONDA DIRECTLY AND OF COURSE I HAVE NOT BEEN IN CONTACT WITH. THIS WAS A DEVASTATING ACCIDENT/FIRE WHAT EVER THAT I HAVE HAD TO DEAL WITH. I KNOW IN MY HEART THAT THIS WAS SOMETHING DONE AT THE DEALERSHIP LEVEL AND THIS HAS REALLY PUT A SCARY SITUATION FOR ME. I AM VERY HESITATE ABOUT A LOT OF THINGS NOW. I HAVE LOTS OF PICTURES THAT I TOOK THAT YOU CAN SEE THAT MY CAR WAS A TOTAL LOSS. FIRE TOTALLY BURNT MY CAR. PLEASE CONTACT ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 23, 2015
Fire: 1
AIR BAGS,SEAT BELTS
2 complaints
TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED AND DID NOT RETRACT. AS A RESULT, THE CONTACT HIT THE STEERING WHEEL AND THE FRONT WINDSHIELD. THE CONTACT WAS SORE, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CONTACT INSURANCE COMPANY STATED THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V016000 (AIR BAGS) AND 11V468000 (SEATS BELTS). THE MANUFACTURER VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Apr 08, 2015
Crash: 1
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE CRASHED INTO A CONCRETE POST INSIDE OF A PARKING GARAGE. THE PASSENGER THAT WAS POSITIONED IN THE REAR SECOND ROW SEAT SUSTAINED BRUISES TO THE NECK, RIBS AND OTHER PARTS OF THE BODY AS A RESULT TO THE FAULTY SEAT BELT PRETENSION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 01/07/14*LJ
Nov 04, 2013
Crash: 1
Injuries: 1
WHEELS
2 complaints
TIRES WEARING ODD DOWN THE MIDDLE OF THE TREAD, NO TRACTION ON WET ROADS IN RAIN. TWO FRONT TIRES REPLACED AND FRONT ALIGNMENT. SHOULD NOT HAVE TO PURCHASE NEW TIRES WITH LESS THAN 3,000 MILES. *JS
Feb 08, 2015
THE AUTO IS MAKING A ROARING SOUND AT THE FRONT END DRIVERS SIDE DUE TO A FAULTY WHEEL BEARING . THIS AUTO WAS PRODUCE IN ALABAMA DURING THE MONTH OF JULY ,2010 . THE AUTO HAS HAD THIS ISSUE FOR SOME TIME SINCE WE BROUGHT IT HOME. *TR
Jun 11, 2014
STEERING,SUSPENSION,SERVICE BRAKES
2 complaints
2011 HONDA PILOT EXPERIENCING A SEVERE VIBRATION ISSUES WHEN APPLYING THE BRAKES WHEN TRAVELING AT HIGHWAY SPEEDS (45MPH+). THE VEHICLE STABILITY, STEERING AND CONTROL DO NOT FEEL SAFE UNDER THESE CONDITIONS. WE FIRST IDENTIFIED THE PROBLEM WITH HONDA AT 39000 MILES IN 2012 AND THEY BALANCED THE TIRES. BROUGHT TO HONDA'S ATTENTION AGAIN AT 69000 MILES IN AUGUST 2013. THEY REPLACED THE FRONT AND REAR BRAKE PADS AND RESURFACED FRONT AND REAR THE ROTORS FOR A CHARGE OF $478. STILL EXPERIENCING AT 80000 MILES AND THEY SAID WE NEED NEW FRONT ROTORS ($440) AND NEED TO REPLACE COMPLIANCE ARM BUSHINGS (FOUND COMPLIANCE BUSHINGS SPLIT AND TORN) FOR $736.95. PLEASE INVESTIGATE AS A SERIOUS DEFECTIVE ISSUE THAT PERHAPS WARRANTS A RECALL. *TR
Jul 31, 2014
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
Jun 13, 2012
ENGINE AND ENGINE COOLING
2 complaints
AFTER THE BREAK-IN PERIOD OF THE VEHICLE, AND EVER SINCE THEN, WHEN THE AIR-CONDITIONING IS SET ON RECIRCULATE, IF THE GAS PEDAL IS PUSHED HARD (FOR EXAMPLE TO GO UP A STEEP HILL), A SMELL OF ROTTEN EGGS ENTERS INTO THE CABIN. IT DOES NOT DO IT AS BAD IF THE AIR CONDITIONING IS SET ON "FRESH AIR". THE WINDOWS ARE CLOSED AND NO OTHER CARS ARE AHEAD OF MINE WHEN IT HAPPENS. I AM NOT THAT WORRIED ABOUT THE SMELL (ALTHOUGH IT IS AN INCONVENIENCE). I AM WORRIED ABOUT THIS MEANING THAT THERE IS EXHAUST LEAKING INTO THE CABIN ALL THE TIME AT HIGHWAY SPEED, IT'S JUST THAT MOST OF THE TIME IT CAN'T BE SMELLED. THREE TRIPS TO THE DEALERSHIP HAS NOT RESULTED IN A FIX FOR THIS SINCE THEY KEEP SAYING THERE IS NOTHING WRONG WITH IT. *TR
Jul 29, 2013
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 87 MPH, THE VEHICLE SUDDENLY STALLED AFTER EXHIBITING A LOUD POPPING NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE ELECTRICAL SYSTEM BUT THEY COULD NOT CONFIRM THAT IT WAS THE ACTUAL CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,800.
Dec 13, 2011
TIRES,WHEELS
2 complaints
TIRES ON 2011 HONDA PILOT ARE NEEDED TO BE REPLACED AT LESS THAN 35000 MILES. THE GOODYEAR FORTERA HL TIRES THAT CAME STANDARD ARE LISTED AT A 60000 MILE WARRANTY IF BOUGHT NEW. THEY HAVE ALSO WORN COMPLETELY UNEVEN, DESPITE ROTATION, WHERE THREE OF THE TIRES HAVE ABOUT 5% TREAD LEFT AND ONE TIRE HAS ABOUT 30% TREAD. *TR
Jun 09, 2013
THE FOUR GOOD YEAR TIRES ON MY 2011 HONDA PILOT ARE DEFECTIVE (PREMATURE WEAR). THE DEALER RECOMMENDED I DISCUSS THE PROBLEM WITH MY LOCAL GOOD YEAR DEALER WHICH I DID. I WAS INFORMED BY GOOD YEAR THAT THE TIRES ON MY PILOT WERE SUBSTANDARD AND SAID THE REASON WAS HONDA HAD REQUESTED TIRES WITHOUT LONG-WEAR CAPABILITIES. OUR LOCAL DEALERSHIP HAS OFFERED TO SELL MY NEW TIRES FOR OUR PILOT AT $140,00 EACH. THIS SITUATION STINKS AND I BELIEVE WOULD MAKE A GREAT CLASS ACTION SUIT. HOW MANY OTHERS ARE FACING THE PROSPECT OF HAVING TO PURCHASE NEW TIRES FOR THEIR PILOT DUE TO PREMATURE WEAR? WHY WOULD SOMEONE WANT TO PAY $35,000 FOR A NEW PILOT WITH SUBSTANDARD, DEFECTIVE TIRES? *TR
Feb 15, 2013
SEAT BELTS,SERVICE BRAKES
1 complaint
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
Oct 27, 2025
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888) 528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!?!? 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.
May 24, 2023
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
Rear view mirror is hazy. This is a problem with most Honda Pilots 2011. The problem is most likely with adhesion or the chemicals tat make up the camera screen and electronics inside the mirror. It is too dangerous to drive with a hazy rear view mirror. Also, headlights get hazy on the Honda Pilot 2011. I think problem is adhesion. In other words, Honda is either did not apply adhesion properly on their lights and mirrors or they used poor material. Please issue a recall and fix these issues.
Aug 14, 2022
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
THE TRUCK DOOR WILL UNLOCK ITSELF WHILE DRIVING. *TR
Jun 17, 2020
STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
WARPING OF ROTORS CAUSES EXTREME SHAKING WHEN BREAKING ALSO WRENCHING OF STEERING WHEEL WHEN SUDDEN STOPPING OR FAST DESCENTS OF STOPPING/BREAKING. CLICKING IN STEERING COLUMN WHILE DRIVING TURNING,IN REVERSE AND STRAIGHT FORWARD DRIVING, SHUDDER IN SHIFTING 5-30 MPH , ECO LIGHT COMING ON AND CAUSES DELAY IN SPEED PICKUP OR CONTINUING IN SAME SPEED DURING DRIVING 01/15/2019. DOOR LOCKS FAILURE 06/05/2019 GAS PURGE VALVE GAS SMELL IN AC VENT REPLACED 06/05/2019. AC/HEAT BLOWER MOTOR FRONT REPLACED NOT WORKING 02/14/2019. REAR BLOWER AC/HEAT MOTOR BROKEN SMELLED OF SMOKE REPLACED 08/05/2019
Jan 28, 2020
SUSPENSION,ENGINE
1 complaint
I HAVE REPLACED COILS AND PLUGS DUE TO MISFIRE CODE PO302 TWO OR MORE TIMES. I HAVE HAD CV JOINTS REPLACED 2 OR MORE TIMES. I PURCHASED THIS VEHICLE USED APPROXIMATELY 4 YEARS AGO. I HAVE CONTACTED HONDA USA ON SEVERAL OCCASIONS ONLY TO BE TOLD THEIR ARE NO RECALLS EXCEPT TAKATA AIRBAG. ONLY TO FIND OUT THEIR IS A (KNOWN) PROBLEM WITH CYLINDER MISFIRES FOR MY VEHICLE. I BROUGHT THIS UP TO HONDA'S ATTENTION. NOT THE OTHER WAY AROUND.
Jul 31, 2019
SEATS,UNKNOWN OR OTHER
1 complaint
BOUGHT 2011 PILOT IN MAY 2010, BRAND NEW. THE BROCHURE STATED THE VEHICLE HAS LEATHER INTERIOR TRIM. TO MY DISMAY TWO YEARS LATER, THE CENTER SEAT DEVELOPED A CRACK AND WAS TAKEN TO THE DEALER, AND WAS TOLD THE SEAT WAS VINYL. NOT LEATHER! THE HAND REST ON ALL DOORS AND CENTER CONSOLE ARE ALL TORN AND STRETCHED TO REVEAL THE TRIM WAS THIN STRIPS OF SOME SORT OF RUBBER. NOW ALL SEATS ARE ALSO CRACKED AND TORN AFTER THE VINYL HARDENED. I FEEL AS IF I WAS FLEECED BY HONDA. HAD I KNOWN THE INTERIOR WAS RUBBER AND VINYL I WOULD HAVE STUCK WITH THE FABRIC SEATS. ADDITIONALLY THE VEHICLE KEPT SHUTTING DOWN ONLY TO FIND OUT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE 'EATS' BRAKE PADS AND THE EMERGENCY DOES NOT WORK PROPERLY. I LEARNT THE HARD WAY FEW MONTHS AFTER PURCHASING MY VEHICLE. I PARKED IT IN MY DRIVEWAY WHICH HAS A VERY SLIGHT INCLINE, PLACED IT IN NEUTRAL AND APPLIED THE BRAKES AND STEPPED OUT, ONLY TO HEAR HORNS BLOWING. ON CHECKING, THE VEHICLE HAD ROLLED INTO THE STREET. TO THIS DAY THE DEALER CANNOT FIGURE WHY THE EMERGENCY BRAKE DOES NOT WORK IF THE VEHICLE IS ON AN INCLINE WITH THE BACK TOWARDS THE BOTTOM OF THE INCLINE..
Jul 30, 2019
UNKNOWN OR OTHER,ENGINE,VISIBILITY/WIPER
1 complaint
MY 2011 PILOT WAS PURCHASED NEW IN AUG 2011, HAS LESS THAN 68000 MILES AND I LIVE IN SOUTHERN CA, YET: MY BATTERY DIED AND HAD TO BE REPLACED APR 2018 (CAR WAS PARKED < 1HR AND WOULD NOT START, BUT STARTED FINE THE HOUR BEFORE). MY ENGINE CHECK TRANSMISSION SYSTEM LIGHT/WARNING CAME ON AND WE HAD TO ADD A QUART OF OIL ON JULY 18, 2019, EVEN THOUGH I HAD AN OIL CHANGE DONE IN MAY 2019 LESS THAN 500 MILES BEFORE. ON 7/24/19, MY FRONT WINDSHIELD WIPERS STOPPED AND TODAY I HAD TO HAVE THE MOTOR REPLACED NOT JUST A FUSE. I'M CONCERNED WHY A HONDA < 9 YRS OLD IS HAVING THESE ISSUES - BURNING OIL & MOTORS DYING. IS MY CAR A LEMON? CAN YOU PLEASE HELP TO ALLOW ME TO HAVE A DEALERSHIP SERVICE DO A FULL INSPECTION/FIX ON THE OIL ISSUE AT NO COST AND POSSIBLY A REIMBURSEMENT ON THE COST OF THE NEW WINDSHIELD WIPER MOTOR (PART & LABOR APPROX. $411 - I CAN PROVIDE A COPY OF THE INVOICE LATER AS THE WORK IS BEING DONE TODAY)? THANK YOU FOR YOUR CONSIDERATION. I WOULD APPRECIATE ANY ASSISTANCE IN ENSURING THAT MY CAR DOES NOT PROGRESS AS A LEMON. I HAVE BEEN A DEDICATED HONDA OWNER SINCE 1981 AND THIS IS THE FIRST ONE I'VE OWNED THAT HAS PROBLEMS. THANK YOU.
Jul 26, 2019
POWER TRAIN,AIR BAGS
1 complaint
TAKATA RECALL - FRONT DRIVER AND PASSENGER AND FRONT DASH AIRBAGS, THE SENDOR DOES NOT WORK. THEY WILL NOT DEPLOY IF WE WERE TO BE IN AN ACCIDENT. ALSO, I HAVE BEEN EXPERIENCING TRANSMISSION SHUDDER IN MY 2011 PILOT EXL. WHEN ON LIGHT THROTTLE BETWEEN 25-40 MPH, THEN IT DISAPPEARS. THIS IS WHILE DRIVING ON THE HIGHWAY AND CITY STREETS.
Jun 17, 2019
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
MY 2011 HONDA PILOT SHAKES GOING 80 OR MORE MILES PER HOUR. THE DASHBOARD SHAKES SO BAD THAT IT LOOKS LIKE ITS ABOUT TO POP OUT.
Apr 10, 2018
STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
DRIVING ONTO ON RAMP OF HIGHWAY FROM PRIOR HIGHWAY AT APPROXIMATE SPEED OF 30 MPH. DRIVER NOTICED A LURCH FROM FRONT OF VEHICLE. UNKNOWN PART THAT WAS INVOLVED. POSSIBLY TRANSMISSION OR FUEL LINE BUT ONLY SUSPICION WITH NO EVIDENCE LEFT TO INVESTIGATE (SEE PICTURES INCLUDED). ACCELERATION NO LONGER ENGAGING. DRIVER PULLED VEHICLE OVER TO SIDE OF HIGHWAY. DRIVER AND PASSENGER EXITED THE VEHICLE. AFTER A FEW MINUTES, NOTICED A STREAM OF SMOKE EMITTING FROM UNDER HOOD OF VEHICLE. SMALL FIRE NOTICED AT BOTTOM OF CAR. WITHIN MINUTES THE CAR WENT UP IN FLAMES. EMS EXTINGUISHED FIRE EVENTUALLY. TOTAL TIME OF INCIDENT 10-15 MINUTES.
Mar 16, 2018
Fire: 1
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
GOT A NEW BATTERY 36 MINS LATER THE CAR WAS ON FIRE
Jan 17, 2018
Fire: 1
STRUCTURE,UNKNOWN OR OTHER
1 complaint
I NOTICE MY 2011 PILOT'S BRAKES DON'T FUNCTION NORMALLY. INSTEAD OF SMOOTH BRAKE APPLICATION THE BRAKE PEDAL 'CLICKS' WHILE BEING PRESSED AND RELEASED. BRAKES DON'T FEEL WEAK, THEY STILL STOP WELL BUT JUST THE PEDAL MAKES ME WORRY. THIS ISSUE HAS BEEN ONGOING FOR A FEW WEEKS NOW. THE PROBLEM DOESN'T GO AWAY EITHER, NO MATTER IF YOU'RE STATIONARY OR HAVE BEEN DRIVING FOR 2 HOURS THE BRAKE FEEL IS THE SAME.
Jan 06, 2018
UNKNOWN OR OTHER,ENGINE
1 complaint
LATELY I'VE NOTICED MY 2011 HONDA PILOT HAS BEEN ACCELERATING SLOWER THAN NORMAL. I'VE DONE ALL SCHEDULED MAINTENANCE BUT THE PROBLEM REMAINS. MY CAR HAS 100K MILES AND IS ALSO BURNING OIL. I THINK THE TWO ISSUES MIGHT BE CONNECTED.
Jan 06, 2018
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
MY WIFES HONDA PILOT 2011 HAS A SEVERE SHUTTER WHEN EXCELARATING FROM A DEAD STOP UP TO 50 MPH. IT NOW HAS APPROXIMATELY 119000 ON IT BUT HAS BEEN DOING THIS FOR ABOUT A YEAR AND THIS SHUTTER OR MISSING CONDITION IS GETTING WORSE. I HAVE READ REVIEWS AND SEEMS TO BE A PROBLEM HONDA HAS HAD FOR SOME TIME. WHAT CAN HONDA DO TO CORRECT THIS PROBLEM FOR ALL OF US?
Jun 25, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
P0301 THROUGH P0304 HONDA ENGINE MISFIRE SETTLEMENT HONDA MANIPULATE THE DEALER TO MAKE FALSE ALLEGATIONS AND THE VEHICLE THEY REFUSE TO REPAIR IT. I WISH TO HAVE THE TRUTH COME TO LIGHT HOW THEY REFUSE TO SERVICE AND TAKE ACCOUNTABILITY TO REPAIR THE VEHICLE. THEY RATHER NOT REPAIR IT EVEN THOUGH IT IS THERE. I WAS DRIVING AND THE ENGINE MISFIRED. I WAS FORCED TO DRIVE INTO AUTOZONE TO HAVE THEM TEST IT OUT AND THE DIAGNOSIS CAME BACK THAT I HAD TO CHANGE THE SPARK PLUGS. IN WHICH I DID BUT NOW HONDA DOES NOT WISH TO REPAIR IT.
Jun 12, 2017
STEERING,WHEELS
1 complaint
I TOOK THE VEHICLE TO THE DEALERSHIP FOR A RECALL RELATED TO THE STEERING MECHANISM THAT IS MAKING A LOUD CRACKING NOISE WHEN I TURN THE STEERING WHEEL, WHEN I BACK UP. WERE TOLD THAT PARTS WERE NOT AVAILABLE, IT IS BEEN ALMOST ONE YEAR AGO. NO RESPOND FROM DEALERSHIP OR HONDA ITSELF. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 06, 2016
SUSPENSION,SERVICE BRAKES
1 complaint
ROTORS BEGAN TO PREMATURELY WARP AT ABOUT 20K MILES. DEALER RESURFACED THE ROTORS AS A COURTESY SERVICE. WARPING PROBLEM RE-APPEARED AT APPROXIMATELY 30K. WARPED ROTORS CAUSED SEVERE VIBRATIONS THROUGH STEERING COLUMN AT HIGHWAY SPEEDS MAKING FOR UNSAFE DRIVING CONDITIONS. HONDA TECH MENTIONED THAT HONDA USED ROTORS WITH A SOFTER MATERIAL IN AN EFFORT TO REDUCE SQUEALING PROBLEM ON PREVIOUS YEAR MODELS. HOWEVER, THIS RESULTED IN WARPING PROBLEMS ON NEWER MODELS AS CAR IS HEAVIER AND THESE ROTORS ARE NOT SUFFICIENT IN STOPPING THE VEHICLES WITHOUT CAUSING SIGNIFICANT WEAR. AT 55K MILES, I DECIDED TO REPLACE ROTORS WITH A THIRD PARTY SINCE HONDA REFUSED TO STAND BEHIND THEIR DEFECTIVE PRODUCT AND REPLACE MY ROTORS EVEN THOUGH I HAD REPORTED THE PROBLEM WELL BEFORE THE STANDARD FACTORY WARRANTY PERIOD OF 3 YEARS / 36K MILES. TECHNICIAN ALSO DISCOVERED CRACKED COMPLIANCE BUSHINGS ON FRONT END.
Feb 18, 2016
STEERING,ENGINE
1 complaint
MY 2011 HONDA PILOT TOURING HAD TO HAVE ALL 3 ENGINE MOUNTS AND THE TRANSMISSION MOUNT REPLACED. THE WHOLE FRONT END OF THE VEHICLE WOULD SHAKE UNCONTROLLABLY ON ACCELERATION AND ESPECIALLY AT HIGH SPEEDS. I BOUGHT THE VEHICLE BRAND NEW. I DO A LOT OF HIGHWAY DRIVING AND PUT A LOT OF MILES ON MY VEHICLE. CURRENTLY I HAVE 128,000 MILES ON MY VEHICLE. I REALIZE THAT A VEHICLE WITH A HIGH NUMBER OF MILES WILL EXPERIENCE SOME WEAR TEAR, I NEVER THOUGHT I'D HAVE TO REPLACE MOUNTS THAT HOLD MY ENGINE IN PLACE. ALSO, I HAD TO REPLACE BOTH BUSHINGS AS THEY WERE BOTH RIPPED. NEEDLESS TO SAY THIS SUV HAS COST ME A LOT MONEY IN THE LAST FEW WEEKS. EVERYTHING SEEMS TO BE FAILING AT THE SAME TIME. I WILL HAVE TO RECONSIDER MY NEXT HONDA PURCHASE.
Aug 10, 2015
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL TECHNICIAN THAT SOUND COMING FROM INSIDE THE STEERING SHAFT AND WOULD COST UPWARDS OF $500 TO REPAIR. BLOWER MOTOR NEEDS REPLACING, PURCHASED NEW BATTERY, AND ALSO TOLD RIGHT FRONT CV AXLE LEAKING OIL, ANOTHER $400 TO REPLACE. SURPRISE SURPRISE, WAS TOLD AGAIN (THIRD TIME NOW HAVING OWNED THIS VEHICLE FOR JUST 4 YEARS) THAT THE FRONT ROTORS ARE WARPED AND THE FRONT BRAKE PADS DOWN TO 50%. TOTAL COST TO REPLACE AGAIN IS UPWARDS OF $600 PLUS LABOR. SERIOUSLY?! *JS
Feb 08, 2015
POWER TRAIN,ENGINE
1 complaint
THE TRANSMISSION IN THE VEHICLE IS SHUDDERING OR SHIFTING ABNORMALLY WHEN DRIVING. *TR
Nov 17, 2014
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE MAKING A 3 POINT TURN IN A DRIVEWAY IN ORDER TO PARALLEL PARK ON THE STREET MY 2011 HONDA PILOT ACCELERATED AT A HIGH RATE OF SPEED AND HIT A PARKED CAR. MY 2011 HONDA PILOT CONTINUED OUT OF CONTROL HIT A CURB AND ALMOST HIT A CHAIN LINK FENCE WHICH WOULD HAVE CAUSED ME TO TRAVEL INTO A BUSY FOUR LANE ROAD. MY 2011 HONDA PILOT STOPPED BY PRESSING BOTH FEET ON THE BRAKE. FIVE HOURS LATER MY BATTERY WAS DEAD. I HAD AAA ROADSIDE SERVICE REPLACE IT. I TOOK MY 2011 HONDA PILOT TO THE DEALERSHIP TODAY WHERE THE SERVICE REP AGREED THAT THERE HAVE BEEN ACCELERATION PROBLEMS WITH THE HONDA PILOT. HE HAD ME GO TO A BODY SHOP NEXT DOOR WHERE THE REP TOLD ME HE WOULD ONLY WORK ON THE BODY PROBLEMS. HE ADVISED ME TO GO BACK TO HONDA BECAUSE I WANTED TO KNOW WHAT MAY HAVE HAPPENED AND TO BE SURE MY CAR WAS SAFE TO DRIVE. WHEN I WENT BACK TO HONDA THE SAME REP TOLD ME HE DID NOT TELL ME THAT HONDA HAD ANY ACCELERATION PROBLEMS. *TR
Jun 24, 2014
Crash: 1
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
I WAS STOPPED IN A DRIVE THRU WITH MY FOOT ON THE BRAKE AND 2 VEHICLES IN FRONT OF ME. SUDDENLY ,WHILE MY FOOT WAS STILL ON THE BRAKE, MY TRUCK LUNGED FORWARD HITTING THE TRUCK IN FRONT ON ME AND FORCING THAT TRUCK TO HIT THE TRUCK IN FRONT OF THEM. BUT IT DIDN'T END THERE. WHEN MY TRUCK ORIGINALLY LUNGED, THE ENGINE REVVED AND AFTER HITTING THE TRUCK IN FRONT OF ME, MY TRUCK ENGINE CONTINUED TO REV UP AND DOWN AND MY TRUCK CONTINUED TO BOUNCE OFF AND ON THE TRUCK IN FRONT OF ME. AFTER THE INITIAL IMPACT I PLACED BOTH FEET ON THE BRAKE AND WAS PUSHING AS HARD AS I COULD TRYING TO MAKE MY TRUCK STOP. I WAS PRACTICALLY STANDING ON THE BRAKES, BUT I HAD NO CONTROL. THE REVVING AND BOUNCING OFF AND ON THE TRUCK IN FRONT OF ME WENT ON FOR SEVERAL SECONDS. FINALLY, MY LEGS GOT TIRED FROM PUSHING SO HARD ON THE BRAKES I JUST TOOK THEM OFF AND THE TRUCK JUST STOPPED MOVING AND ENGINE STOPPED REVVING. WHEN ALL OF THIS WAS HAPPENING, MY SENSORS NEVER WENT OFF. ALTHOUGH WHEN MY TRUCK CAME TO A STOP , I PUT IT IN PARK AND GOT OUT TO SEE IF THE PERSON IN FRONT OF ME WAS OK. I NOTICED THAT I WAS WITHIN 2 INCHES OF HER BUMPER AND WHEN I GOT BACK IN MY TRUCK, THE SENSOR WAS ONLY BEEPING. I CONTACTED AMERICAN HONDA WHO ADVISED ME TO TAKE IT TO HONDA OF BOWIE, WHERE I PURCHASED THE VEHICLE. I WAS TOLD THAT AN INSPECTOR FROM AMERICAN HONDA AND THE SERVICE MANAGER FROM HONDA OF BOWIE WOULD INSPECT THE TRUCK THOROUGHLY. AFTER DOING SO, THEY INFORMED MY HUSBAND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS A SAFETY ISSUE WITH THIS TRUCK AND I AM VERY NERVOUS AND ANXIOUS WHEN DRIVING IT. I FEEL HONDA HAS LET ME DOWN AND IS REFUSING TO TAKE RESPONSIBILITY FOR A VERY SERIOUS ISSUE. *TR
Jun 18, 2014
Crash: 1
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHEN DRIVING ON THE FREEWAY AT SPEEDS OF 60 TO 65 WHEN I NEED TO BRAKE THE FRONT END OF MY PILOT SHIMMIES WHILE I APPLY THE BRAKE CAUSING ME TO NOT BE SURE IF I'M GOING TO BE ABLE TO STOP. I THOUGHT MAYBE IT WAS ROUGH ROAD SURFACE AND MY SON THOUGHT IT WAS OUT IF BALANCE TIRES. I DON'T DRIVE THE FREEWAY THAT OFTEN AND THERE WERE NO ISSUES WHILE DRIVING ON CITY STREETS. LATELY I'VE BEEN ON THE FREEWAY MORE THAN USUAL AND I NOTICED THE PROBLEM WAS GETTING WORSE. ON MAY 1ST I WENT TO COSTCO WHERE I PURCHASED MY RADIAL TIRES JANUARY 2013 AND HAD THEM CHECK THE BALANCE OF MY TIRES. THEY SAID THEY WERE BALANCED AND PRESSURE WAS GOOD. LATER THAT DAY I CALLED HONDA SAN LEANDRO WHILE DRIVING HANDS FREE STATING I HAD A SERIOUS PROBLEM. THE PILOT WAS SHIMMING/VIBRATING VERY HARD. I FELT THE PROBLEM WAS SO DANGEROUS THAT I TOOK MY PILOT TO AN AUTOMOTIVE SHOP VERY CLOSE TO MY LOCATION LEAVING IT FOR REPAIRS. THE OWNER OF THE SHOP CALLED ME THE NEXT MORNING MAY 2, 2014 TELLING ME WHAT HE FOUND. THE BUSHINGS WERE CRACKED AND BROKEN. I ASKED TO BE SHOWN WHERE THEY CAME FROM AND WAS SHOWN THE APPROXIMATE AREA UNDER A DIFFERENT CAR AND WAS TOLD THAT THESE TWO BUSHINGS HAD THE JOB OF PROVIDING A SMOOTH DRIVE. THE OWNER TOLD ME THAT HONDA CHANGED THE DESIGN OF THE REPLACEMENT BUSHINGS WHICH LEADS ME TO BELIEVE THEY KNEW THE ORIGINAL DESIGN WAS DEFECTIVE. WHY DIDN'T HONDA ISSUE A RECALL? MY PILOT NOW HAS ONLY 38,000 MILES. MY BILL IS $513.82 WITH THE 2 BUSHINGS BEING $306.26.I HAVE THE ORIGINAL BUSHINGS THAT WERE REMOVED FROM MY PILOT.
May 07, 2014
SUSPENSION,EXTERIOR LIGHTING,STRUCTURE
1 complaint
I WAS TOWING A TRAILER WITH A MOTORCYCLE IN IT. I WAS DRIVING ABOUT 60 MPH AND THE FRONT END STARTED TO VIBRATE REALLY BAD. I DROVE TO A FRIENDS HOUSE AND LEFT MY TRAILER THERE BECAUSE I WAS ON MY WAY OUT OF TOWN. I DIDN'T NOTICE THE VIBRATION ONCE THE TRAILER WAS REMOVED. I NOW HAVE ABOUT 54,000 MILES ON THE CAR AND THE VIBRATION CAN BE PRETTY BAD WHEN I'M STOPPING HARD AND ALSO SOMETIMES WHEN I'M DRIVING. I'VE HAD THE TIRES CHANGED AND ROTATED SO I KNOW IT'S NOT THE TIRES. I ALSO HAVE A REAR LEFT TAIL LIGHT THAT KEEPS GOING OUT. I'VE CHANGED IT TWICE BUT IT'S NOT BURNED OUT. I THINK IT MUST BE A SHORT. NOW THE RADIO LIGHTS HAVE STARTED TO GO DIM. I FIRST NOTICED THIS ABOUT 2 WEEKS AGO. WE GOT A HARD RAIN THIS WEEKEND AND WHEN I GOT INTO MY CAR THE NEXT MORNING THE HEADLINER WAS WET AROUND THE SUNROOF ON THE PASSENGER SIDE. *TR
Mar 18, 2014
POWER TRAIN,SERVICE BRAKES
1 complaint
I BOUGHT THIS USED CERTIFIED VEHICLE ON 4/20/2013 AND WAS DRIVING HOME FROM THE DEALER. THE GAS PEDAL STARTED TO VIBRATE A LITTLE AT SPEED BETWEEN 40 AND 50. AND I ALSO COULD HEAR A GRINDING NOISE FROM FRONT RIGHT. NEXT DAY MY WIFE WAS DRIVING AND I WAS SITTING IN THE PASSENGER SEAT AND I COULD FEEL THIS VIBRATION HUMMING SOUND AND COULD FEEL THE VIBRATION ON THE FLOOR. I CONTACTED THE DEALER I BOUGHT THEY DID NOT HAVE ANYBODY TO CHECK IT THAT TIME. THEN I TOOK TO THE DEALER CLOSE BY. THEY CHECKED AND TOLD ME I NEED A WHEEL ALIGNMENT AND NEW TIRES BECAUSE THEY ARE WARN UNEVENLY. I DID ALL THAT AND AFTER SPENDING CLOSER TO 1000 DOLLARS IT IS STILL DOING THE SAME THING. I HAVE SEEN THIS COMPLAINT IN THE HTTP://WWW.PILOTEERS.ORG/ A LOT. I TOLD THE DEALER ABOUT THE WHEEL BEARING AND BRAKES AND THEY SAY THEY ARE ALL GOOD. I AM SO FRUSTRATED NOW. THIS HAS ONLY 21000 MILES ON IT AND THIS IS GIVING THIS PROBLEM. HONDA SHOULD TAKE A GOOD LOOK AT THIS. *TR
May 01, 2013
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
ON APRIL 16TH 2013, I WAS DRIVING MY 2011 HONDA PILOT ON MY STREET PREPARING TO DRIVE INTO MY DRIVEWAY, I SLOWED THE VEHICLE DOWN WHEN I SAW ANOTHER VEHICLE BEHIND ME. I PUT MY BLINKERS ON INFORMING OTHER VEHICLE I WAS GOING TO PULL INTO MY DRIVEWAY. I WAITED FOR THE OTHER VEHICLE PASSED THEN PROCEEDED TO GENTLY PRESSED ON THE GAS, THAT'S WHEN THE VEHICLE ACCELERATED VIOLENTLY SPEEDING ONTO MY DRIVEWAY. I IMMEDIATELY SLAMMED DOWN ON THE BRAKES BUT IT INSTEAD OF STOPPING THE CAR ACCELERATED EVEN FASTER. THE VEHICLE CRASHED INTO MY HOUSE DAMAGING THE PILLAR WALL STRUCTURE NEXT TO MY GARAGE DOOR. I TRIED PUTTING THE VEHICLE IN PARK BUT IT WAS JAMMED. WHEN IT FINALLY ALLOWED ME TO PUT IT IN PARK I PUT IT IN REVERSE AND AGAIN IT ACCELERATED UNCONTROLLABLY. I SLAMMED DOWN ON THE BRAKES BUT IT WOULDN'T STOP. THE ONLY WAY IT STOPPED IS WHEN IT CRASHED INTO THE VEHICLE PARKED ACROSS THE STREET. I HAD NIGHTMARES EVER SINCE. I HAD SENT IT TO THE HONDA DEALERSHIP AND EXPRESSED MY CONCERN WITH THE CAR AND INFORMED THEM THAT I NO LONGER FEEL SAFE IN THIS HONDA PILOT AND NO LONGER WANT TO DRIVE MY CAR. HONDA HAD TOLD ME THEY DIDN'T FIND ANYTHING WRONG WITH THE CAR. I COULDN'T BELIEVE WHAT I WAS HEARING. IN THE 20+ YEARS OF DRIVING I'VE NEVER EXPERIENCED HAVING A CAR ACCELERATE. I TRULY BELIEVE HONDA IS COVERING UP AND TRYING TO PROTECT THEMSELVES FROM A LAW SUIT. THEY ARE CAPABLE OF EASILY FIXING THE PROBLEM WITHOUT REPORTING IT. WHO''S TO QUESTION THEM OR CHECKED IF THEY DID THEIR JOB CORRECTLY OR IF THERE WAS A PROBLEM WITH THE THROTTLE, BRAKES OR ENGINE? NOW NO ONE WILL EVER KNOW THE TRUTH. I BELIEVE THAT THE HONDA PILOT 2011 IS NOT A SAVE CAR TO DRIVE AND NEEDS TO BE RECALLED AND HAVE AN INDEPENDENT COMPANY EXAMINE IT. *TR
Apr 21, 2013
Crash: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE TAIL LIGHTS ONLY WORK INTERMITTENTLY. WE STOPPED BY THE HIGHWAY PATROL ON THE NIGHT OF APRIL 7. THE NEXT DAY WE TOOK IT TO THE HONDA DEALER, HONDA OF BOWIE AND THEY REFUSED TO CHECK ANYTHING BECAUSE AT THAT TIME THE LIGHTS WERE WORKING. YESTERDAY APRIL 13 AGAIN THE TAIL LIGHTS WERE NOT WORKING AND AGAIN TODAY THEY WERE AND AGAIN HONDA OF BOWIE REFUSED TO MAKE ANY CHECKS. THE PILOT IS UNSAFE TO DRIVE AT NIGHT. WHAT CAN I DO? *TR
Apr 15, 2013
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
TODAY TUESDAY MARCH 26TH 2013 I WAS IN BROOKLYN, NY OFF MRTLE AVE. ON A RESIDENTIAL ONE WAY STREET. PULLED UP TO A LARGE OPEN PARKING SPOT WITH CARS IN FRONT AND BACK OF THE SPOT. THE SPOT WAS LARGE ENOUGH FOR 2 CARS. AS I PULLED INTO THE SPOT AND PROGRESSED SLOWLY FORWARD WITH MY FOOT ON THE BRAKE, THE CAR RENGINE BEGAN TO REV QUICKLY AND JOLTED FORWARD HITTING THE PARKED CAR IN FRONT OF ME. THIS IS THE SECOND TIME I HAVE FELT THE CAR ENGINE REV ON IT'S OWN WITH MY FOOT OFF THE GAS AND JUMPING FORWARD. FIRST TIME WAS WHILE SLOWING DOWN TO A STOP SIGN AND THE CAR JUMPED FORWARD AND ACCELERATED ON IT'S OWN BUT WITH NO ACCIDENT. I DISMISSED IT NOT SURE WHY IT HAPPENED. THIS TIME OF COURSE I FELT THE SAME SYMPTOM WITH FOOT ON BRAKE THE CAR JOLTED FORWARD AND ENGINE REVVED ON IT'S OWN BUT HITTING THE CAR IN FRONT OF ME. I HOPE HONDA FIXES THIS ISSUE. I AM VERY AFRAID THIS COULD HAPPEN AROUND OTHER PEOPLE AND ACCIDENTALLY HITS SOMEONE WHEN THE CAR DOES THIS ON IT'S OWN. *TR
Mar 26, 2013
Crash: 1
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
PURCHASED BRAND NEW PILOT IN JUNE 2011. AROUND NOON I WAS DRIVING DOWN ON STRETCH OF ROAD AT ABOUT 60 MPH WHEN I SAW A VEHICLE WITH A TRAILER MOVING AHEAD OF ME. AS I APPROACHED TO PASS THE VEHICLE IT APPEARED TO SLOW DOWN AND STARTED TURNING LEFT AHEAD ON THE ROAD. THE TRAILER IT WAS HAULING DID NOT HAVE ANY SIGNAL OR BRAKE LIGHTS. I ATTEMPTED TO SLOWED BY APPLYING MY BRAKES BUT THE PILOT DID NOT STOP AFTER APPLYING THE BRAKES OR SLOW DOWN. IT SEEM TO ACCELERATE INSTEAD OF STOPPING EVEN THOUGH I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE PEDAL. I SAW DITCHES ON BOTH SIDES OF THE ROAD SO I WAS NOT ABLE TO AVOID THE CRASH. THE OTHER VEHICLE WAS HALF WAY TURNING SO I HIT THE BACK OF THE TRAILER AND IT WENT LEFT AND I WENT RIGHT ON THE ROAD.THE STOPPED PILOT STARTED SMOKING INSIDE AND EVERYONE JUMPED OUT OF THE PILOT. IT WAS LATER DETERMINED THAT THE SMOKE COULD HAVE BEEN CAUSED BY THE SEAT BELTS AND THE FORCE OF IMPACT. EVEN THOUGH THE PILOT HAD MAJOR FRONT END DAMAGE THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG CONTROL UNIT ALONG WITH THE AIR BAG SENSORS HAD TO BE REPLACED. EVERYONE WAS WEARING A SEAT BELT AND THE FRONT SEAT BELTS WERE DAMAGED BEYOND REPAIR FROM THE IMPACT. TWO OF THE BACK SEAT PASSENGERS SUFFERED MINOR INJURIES FROM THE IMPACT BUT DID NOT REQUIRE MEDICAL ATTENTION. *TR
Jan 28, 2013
Crash: 1
Fire: 1
Injuries: 2
VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHEN I STARTED THE CAR THIS MORNING, I HEARD A HIGH-PITCHED GRINDING NOISE - SOMETHING I'VE NEVER HEARD BEFORE. DRIVING AT 30MPH, THE CAR SUDDENLY ACCELERATED AS I APPLIED THE BRAKES ROUNDING A CORNER. I COULD HEAR THE ENGINE REVVING UP SO I QUICKLY SHIFTED IT INTO NEUTRAL UNTIL IT WENT BACK TO NORMAL. THEN SHIFTED IT INTO DRIVE AND CONTINUED ON. *TR
Dec 28, 2012
STEERING,WHEELS,SERVICE BRAKES
1 complaint
BRAND NEW VEHICLE WHEN IT REACHES APROX THAT SPEED OR BRAKE THE STEERING WHEEL VIBRATES AND SHAKE VIOLENT AT BRAKING, ALSO PULLS TO THE LEFT. BRING BACK TO THE DEALERSHIP BUT NOT PROBLEM SOLVE, THEY GOT A SERVICE BULLETIN 06-068 BUT IT DOESN'T CORRECT THE PROBLEM, I GOT UP TO 23,000 MILES AND THE TIRES BECAME CLOSE TO THE CARCASE (ALL FOUR), THE VIBRATION AND PULLING STILL. *TR
Dec 06, 2012
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
DRIVER WAS PULLING INTO A PARKING SPACE WHEN THE 2011 HONDA PILOT SUDDENLY ACCELERATED OUT OF CONTROL. AT THE TIME OF THE SUDDEN ACCELERATION, THE DRIVER DID NOT HAVE A FOOT ON EITHER THE GAS PEDAL OR BRAKE. RATHER, THE DRIVER HAD JUST TAKEN THE FOOT OFF THE GAS PEDAL IN THE PROCESS OF SLOWING TO A STOP AND TURNING INTO THE PARKING SPACE, AND WAS ABOUT TO PLACE A FOOT ON THE BRAKE. AFTER STRAIGHTENING INTO THE PARKING SPACE, THE CAR ACCELERATED VIOLENTLY ON ITS OWN VOLITION. AT THAT TIME, THE DRIVER QUICKLY PRESSED A FOOT ON THE BRAKE. THE BRAKE DID NOT WORK. THE CAR CONTINUED TO ACCELERATE THROUGH THE BRAKE, AND LUNGED OVER A CONCRETE BARRIER AT THE END OF THE PARKING SPACE AND BEGAN TO TRAVEL DOWN A HILL ON THE OTHER SIDE. THE CAR ONLY STOPPED WHEN IT HIT A TREE NEAR THE TOP OF THE HILL. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INFORMED THE DRIVER THAT IT WAS UNABLE TO RECREATE THE INCIDENT OR DETERMINE THE CAUSE. THE DRIVER CONTACTED AND COMPLAINED TO THE MANUFACTURER, HONDA OF AMERICA, WHICH SENT A REGIONAL REPRESENTATIVE TO THE DEALER TO LOOK AT THE VEHICLE IN FURTHER DETAIL. CURRENTLY, HONDA OF AMERICA IS IN THE PROCESS OF FINALIZING ITS REVIEW OF THE INCIDENT. THE DRIVER'S INSURANCE COMPANY WAS NOTIFIED. THE MILEAGE OF THE VEHICLE AT THE TIME OF THE INCIDENT IS UNKNOWN (AS THE CAR IS CURRENTLY WITH THE DEALER), BUT THE DRIVER ESTIMATES IT TO BE AROUND 18,000 MILES. THE SPEED AT THE TIME OF THE INCIDENT IS DIFFICULT TO DETERMINE AS THE CAR WAS NEARING A STOP AND THEN FORCEFULLY ACCELERATED THROUGH THE LENGTH OF A PARKING SPOT WITH ENOUGH FORCE TO JUMP THE CONCRETE BARRIER ON THE OTHER SIDE AND HIT A TREE CAUSING SIGNIFICANT DAMAGE. THE DRIVER ESTIMATES THE SPEED TO HAVE REACHED 15-25 MPH +/-. WHILE THE DRIVER SUFFERED ONLY MINOR INJURIES, THE DRIVER IS PREGNANT. THE FULL EXTENT OF ANY POTENTIAL INJURIES TO THE BABY ARE YET TO BE DETERMINED. *TR
Sep 12, 2012
Crash: 1
Injuries: 2
SUSPENSION,WHEELS,SERVICE BRAKES
1 complaint
NOTICED A VIBRATION IN THE GAS PEDAL WHILE DRIVING AT ANY SPEED. FEEL EVERY LIKE BUMP IN THE ROADS. ALSO WHEN SLOWING TO A STOP AND TURNING OR BACKING OUT OF A PARKING SPOT, I FEEL/HEAR A HARD VIBRATION ON BRAKE. TOOK TO DEALER, THEY STATED WARPED ROTORS...TO NEW TO HAPPEN. GOT FULL BRAKE JOB AT $340. DROVE OFF, ISSUE STILL PRESENT. AT THIS VISIT TIRES WERE ROTATED AND BALANCE TOO. NEXT DAY ALSO NOTICED ALL 4 RIMS WERE DAMAGED FROM THE TOOL THAT REMOVED MY TIRES. TOLD SUPERVISOR EVERYTHING I LEARNED ABOUT OTHER PILOT OWNERS AND THIS POSSIBLE DEFEAT OF ROTORS. THEY STILL HAVE MY TRUCK (4 DAYS SO FAR) TRYING TO IDENTIFY ISSUE. THEY DO AGREE THERE IS AN ISSUE. THEY ARE GOING TO DO ROAD FORCE BALANCING NEXT. I WILL FIGHT FOR A REFUND OF THIS BRAKE JOB AND WILL CONTINUE TO PURSUE UNTIL I AM SATISFIED. *TR
Sep 02, 2012
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE OVER 50 MPH, THE VEHICLE RELEASED A BURNING ODOR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER STATED THAT THE BURNING ODOR WAS DUE TO ENGAGING THE ON AND OFF SWITCH FOR THE AIR CONDITIONING COMPRESSOR. THE CONTACT ALSO STATED THAT THE VEHICLE REAR AIR CONDITIONING UNIT WOULD ACTIVATE INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 07/19/12 *BF
Jun 01, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING AT AROUND 20 MPH ON LOCAL ROAD, MALFUNCTION INDICATOR CAME UP AND ENGINE STOPPED WORKING. TOWED TO HONDA DEALER AND AFTER THROUGH CHECKUP, THROTTLE BODY & THROTTLE GASKET WERE REPLACED. *TR
Apr 25, 2012
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE VEHICLE WAS RUNNING ROUGH IN ECO MODE AND UNDER ACCELERATION THERE WAS A DELAY F ABOUT ONE SECOND WHEN DRIVEN 45- 55 MPH. UPDATED 01/30/12
Dec 12, 2011
POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
2011 HONDA PILOT, SPONTANEOUS STAR CRACK IN LOWER CENTER WINDSHIELD, SPONTANEOUS REAR HATCH AND PASSENGER DOOR OPENING WHILE DRIVING WITH MY YOUNG CHILD IN THE REAR PASSENGER SEAT (WITH "LOCKED" DOORS), TRANSMISSION RATTLE UPON SLOW ACCELERATION OR COAST AT SECOND AND THIRD GEARS....HONDA DEALER SAID CALL INSURANCE ABOUT WINDSHIELD, SOMETHING MUST HAVE "HIT" WINDSHIELD WITHOUT ME KNOWING IT, SAID "FOUND NO ABNORMAL NOISES" AND "CANNOT DUPLICATE" RATTLE NOISE BECAUSE DIFFERENT PEOPLE HAVE DIFFERENT DRIVING PATTERNS, SAID "CANNOT DUPLICATE" DOORS OPENING WHILE DRIVING, DEALER DID NOT "FIX" ANY OF THESE SAFETY ISSUES, JUST TOLD US TO PICK UP THE CAR...AFTER RESEARCH ON INTERNET, I BELIEVE THESE TO BE MANUFACTURER DEFECTS. I PURCHASED A BRAND NEW VEHICLE SO I DID NOT HAVE TO WORRY ABOUT SAFETY OR REPAIRS. THIS IS THE THIRD PILOT I HAVE HAD, AND THE SAFETY ISSUES ARE VERY CONCERNING. AFTER THE RECALL ON THE 2004 PILOT TRANSMISSION, WHY HAVE THE SAME ISSUES COME UP AGAIN IN 2010? MANY COMPLAINTS CAN EASILY BE FOUND REGARDING THE FAULTY TRANSMISSIONS AND WINDSHIELDS IN HONDA VEHICLES. HOW IS IT LEGAL FOR A CAR MANUFACTURER TO CONTINUE ROLLING OUT VEHICLES WITH KNOWN SAFETY ISSUES? AND THEY MARKET THESE VEHICLES TO FAMILIES WITH CHILDREN. HOW ABOUT A CLASS ACTION LAW SUIT AND SHUT DOWN THESE MANUFACTURING FACILITIES? I WILL NEVER TRUST HONDA AGAIN, AFTER 15 YEARS OF LOYALTY AND TRUST THAT SAFETY SHOULD BE A CORE ISSUE. *TR
Oct 22, 2010
SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
WHEEL SENSOR WIRES ON 2011 HONDA PILOT ARE EXPOSED AND UNPROTECTED UNDER THE VEHICLE WHICH WHEN DAMAGED, DISABLE ANTI-LOCK BRAKING SYSTEM (ABS), VEHICLE STABILITY ASSIST (VSA), AND THE VARIABLE TORQUE MANAGEMENT (VTM-4) SYSTEMS. EXPOSED WIRES ARE PRONE TO BE CUT OR DAMAGED BY ROAD DEBRIS AND HAZARDS. DUE TO THE WIRE BEING EXPOSED, IT WAS DAMAGED AND CAUSED AN OUT-OF-POCKET EXPENSE OF APPROX. $266.00 TO REPAIR ON A BRAND NEW VEHICLE WITH ONLY 2,600 MILES ON IT. THIS COULD HAVE BEEN EASILY AVOIDED IF THE WIRE HAD BEEN PROTECTED BY A BRAIDED COVERING OR METAL TUBE. WIRES SHOULD NOT BE EXPOSED WITHIN THE UNDERCARRIAGE OF A VEHICLE, ESPECIALLY ONES THAT ARE RESPONSIBLE FOR SAFETY FEATURES. *TR
Oct 12, 2010
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR AIR CONDITIONING SYSTEM (A/C) WOULD NOT SHUT OFF FROM THE FRONT CONTROL PANEL. THE CONTACT HAD TO REACH BEHIND HER AND FEEL AROUND THE CONSOLE TO SHUT OFF THE AIR CONDITIONER. IN ADDITION, THE CONTACT STATED THAT SPORADICALLY WHEN STARTING THE VEHICLE, THE REAR A/C WOULD ENGAGE INDEPENDENTLY BUT WOULD NOT REGISTER ON THE FRONT CONTROL PANEL. THE MANUFACTURER AND DEALER WERE BOTH CONTACTED WHO COULD NOT PROVIDE A RESOLUTION TO THE FAILURE. THE CONTACT HAD CONCERNS WITH HAVING TO REMOVE HER EYES FROM THE ROADWAY TO DISENGAGE THE REAR A/C SYSTEM. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 10,600.
Oct 04, 2010
STEERING,ENGINE AND ENGINE COOLING
1 complaint
2011 HONDA PILOT EX-L, ENGINE IS HUMMING WHENEVER THE SPEED IS UP TO 50 MILES/HOUR. *TR
Sep 13, 2010
SUSPENSION,WHEELS
1 complaint
MY WIFE AND I WERE DRIVING HOME ON THE NIGHT OF JUNE 2ND, 2010 AND WERE TURNING ON THE STREET WE LIVE ON WHEN THE RIGHT FRONT WHEEL JUST LAID OVER. WE HAD IT TOWED TO THE DEALERSHIP AND THEY INFORMED US THAT THEY THOUGHT THAT EITHER THE BOLTS WERE NOT PROPERLY TORQUED AT THE FACTORY OR POSSIBLY THEY JUST BROKE.THESE WERE THE BOLTS THAT HOLD THE SPINDLE ON. *TR
Jun 04, 2010
4.6/5.0
41 reviews

Frequently Asked Questions

How many problems does the 2011 HONDA Pilot have?

The 2011 HONDA Pilot currently has 286 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 HONDA Pilot?

The most common problems reported for the 2011 HONDA Pilot are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 HONDA Pilot problem data come from?

All problem and complaint data for the 2011 HONDA Pilot comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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