2013 HONDA Pilot Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
263
Complaints Reported
Complaints by Component
STRUCTURE
36 complaints
Significant paint chipping
Apr 25, 2025
Paint has peeled completely off of areas of the body--including the roof above the windshield and others. This peeling has occurred without any physical damage to the body itself
Feb 16, 2025
paint peeling above windshield
Jun 30, 2024
Paint bubbling up all over vehicle.Roof,hood,rear tail gate,doors and paint peeling off. Had same problem between windshield and roof and American Honda repaired it.Now entire car is bubbling and paint peeling off.
May 17, 2023
Paint peeling on my 2013 Honda Pilot - passenger side roof between moon roof and front windshield. Paint color is the white pearl. Seeing many reports of paint issues with this type of vehicle and paint color.
Jun 15, 2021
+ 31 more complaints for this component
ENGINE
35 complaints
The contact owned a 2013 Honda Pilot. The contact stated that while driving at 45- 50 MPH, the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was taken to the local dealer, where it was diagnosed that rod bearings and piston ring replacements were needed. The vehicle was repaired. The manufacturer was contacted, who opened a case and assisted with the repair fees. The failure mileage was approximately 150,000.
Nov 15, 2024
The contact owns a 2013 Honda Pilot. The contact stated while driving 10 MPH, the check engine warning light, the traction control warning light, and an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that oil was seeping through the piston rings and was leaking onto the spark plugs. Additionally, the dealer diagnosed that cylinder #1 was misfiring. The dealer determined that the piston rings needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 13V382000 (Engine) however, the VIN was not included. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was 86,680.
May 02, 2024
I recently purchased 2013 Honda Pilot (89,000 miles) and can hear a distinct intermittent hum only when the vehicle is traveling between 45 and 50 mph. I have taken it to the dealer to repair it twice, but they have not found a problem. Ball bearings are fine, transmission fluid was changed, but hum is still there. This model is known to have transmission problems, and I don’t want issues down the road.
Apr 13, 2024
Burn oil more then usual smokes when accelerating hard . premature spark plug failure, cylinder 1, 2 , 3 have alot of oil build on them causing failure.
Dec 29, 2023
Having a VCM system problem on vehicle, tighten gas cap, check engine light, vtm-4 light, misfire in 3. Took to Buerkle Buick after reading about class action lawsuit. They were absolutely no help. Said without a code could not help. Bought new gas cap and replaced purge valve, changed oil. Good for a bit then car went into limp mode. Took to a local mechanic, he adjusted valves, ran great but would not come out of limp mode. Replaced VCM Solenoid, still in limp mode. It is sad that this is a known problem but because they settled they don't have to recall these vehicle in the mean time we all get screwed.
Aug 01, 2023
+ 30 more complaints for this component
SERVICE BRAKES
31 complaints
The VSA/ABS lights came on and I took it to the repair shop. The mechanic told me that the VSA/ABS module is bad and needs to be replaced. He said this is a very common problem in my vehicle type. He said the anti-lock brakes won't work which can be dangerous. He said the parts are always backordered and can take months to come in and they are extremely expensive. They range from $1200-$2400 for the part only. I researched the problem online and it seems to be a common problem across many Honda models and years. Many people have taken apart the modules themselves and have repaired them. They mention that the connective wires on the modules are extremely thin and not recommended for circuit boards. The thinness of the connective wires causes the failure.
Jun 27, 2025
Brake failure at stop sign. Driver crashed into a pole, suffered severe injuries including bleeding in the brain and broken ribs.
Jul 12, 2022
MY 2013 HONDA PILOT STEERING WHEEL SHUDDERS HARD WHEN BRAKING. THIS STARTED AT AROUND MILEAGE 30K AND THE CAR CURRENTLY HAS 57K ON ODOMETER. WE BOUGHT THE CAR NEW AND HAVE NOT NEEDED ANY BRAKE WORK ON THE FRONT. HONDA SERVICED THE REAR BRAKES SO FAR. HONDA REPRESENTATIVES HAVE TOLD US THAT FRONT SHUDDER OF THE STEERING WHEEL MOST LIKELY MEANS THE ROTORS ARE WARPED AND NEED RESURFACING OR REPLACEMENT. THE SHAKING ON DOWNHILL DRIVING IS SO BAD THE CAR FEELS UNCONTROLLABLY DANGEROUS. YOU MUST DRIVE VERY SLOW WITH HAZARD LIGHTS FLASHING WHEN TRAVELING DOWNHILL AT 20-30 MPH. SHAKING AND SHUDDER HAPPENS AT ALMOST ANY SPEED ABOVE 40 MPH WHEN BRAKES ARE APPLIED.
Sep 08, 2020
WHEN DRIVING DOWNHILL ON HIGHWAYS AT 50+ MPH, (THE STEEPER THE DESCENT, THE SLOWER THE SPEED REQUIRED TO INITIATE BRAKE PROBLEMS) THE FRONT OF OUR 2013 PILOT STARTS TO SHUDDER WHEN THE BRAKES ARE APPLIED. THIS SHUDDER IS SO EXTREME THAT WE SOMETIMES HAVE DIFFICULTY MAINTAINING CONTROL OF OUR PILOT AND OF SLOWING DOWN IN TIME TO AVOID HITTING OTHER CARS, AS WELL AS STAYING IN OUR LANE WHEN TRAVERSING HIGHWAY CURVES. THIS SHUDDER BEGAN RIGHT AFTER WE LEFT THE DEALERSHIP WITH THE NEW SUV. VARIOUS MECHANICS HAVE BEEN UNABLE TO FIX THE PROBLEM, EVEN AFTER WORKING ON OUR BRAKES, AND HAVE CAUTIONED US TO BRAKE GRADUALLY WHILE DRIVING MOUNTAIN ROADS AND HIGHWAYS. WE FEEL THAT HONDA SHOULD REACH OUT TO THOSE WITH THIS ISSUE AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE.
Jul 31, 2019
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO WARPED ROTORS. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE MANUFACTURER, BUT THE FAILURE RECURRED. *JS
Apr 23, 2019
+ 26 more complaints for this component
UNKNOWN OR OTHER
21 complaints
Vcm2 light appearing causing bank 2 to stop working, vibration and rpm not being able to go above 3000 or 5000
Jul 11, 2025
Paint on roof of my 2013 Honda Pilot. First bubbled up the white paint - now 2 large areas the size of basketballs just above the front window. The paint has chipped off and the metal shows underneath. Have an appt to bring to dealer to inspect. Heard its common on 2013-14 Honda's in white. This brings down the value! My vehicle only has 100k.
Aug 02, 2023
VEHICLE WAS STATIONARY AND WE WERE LOADING AN ITEM ON ROOF RACK. THE ITEM LIGHTLY TAPPED THE GLASS SUNROOF AND IT SPIDER CRACKED ALL THROUGHOUT. ON THE WAY HOME, THROUGH NORMAL CITY STREETS, AT SUB-HIGHWAY SPEED, GLASS STARTED RAINING DOWN ON THE FRONT TWO SEATS. THIS GLASS IS NOT TYPICAL WINDSHIELD SAFETY GLASS. SHARDS ARE SMALL AND SHARP AND WENT EVERYWHERE.
Mar 02, 2021
I DROVE TO WORK FIRST THING IN THE MORNING (10 MILES) AND PARKED. I NOTICED 10 MINUTES LATER THAT MY CAR WAS ON FIRE? FROM MY LOCATION, I COULD SEE THE FIRE COMING OUT OF THE PASSENGER SIDE CLOSER TO MY FRONT TIRE. THE FIRE MELTED MY WHOLE DASH AND ENGINE. FRONT TIRES SEEM TO BE PARTLY INTACT FROM FIRE. THE CAR DROVE FINE WITH NO TROUBLES BEFORE THIS HAPPENED???
Oct 21, 2020
PAINT POPPING OFF TOP ABOVE WINDSHIELD
Sep 27, 2020
+ 16 more complaints for this component
POWER TRAIN
17 complaints
I HAD A CHECK ENGINE LIGHT ON THE DASHBOARD AND BROUGHT THE CAR TO THE DEALERSHIP FOR SERVICE. THEY DIAGNOSED THE CAR AND STATED THAT THERE IS SOMETHING WRONG WITH THE TORQUE CONVERTER. I HAVE READ A NUMBER OF REPORTS REGARDING ISSUES WITH THE TORQUE CONVERTER OF THE HONDA PILOT. SIGNIFICANTLY, REPORT STATES THAT THERE IS SHUDDERING AND VIBRATION DURING SHIFT CHANGE. THIS WAS ADDRESSED TO THEM WHEN I HAVE MY CAR WHEN IT WAS BOUGHT BRAND NEW. THEY SAID IT IS JUST THE WAY IT WAS DESIGN BUT HONESTLY, IT WAS REALLY ANNOYING. SO NOW, AFTER ABOUT 95,000 MILES, AN ISSUE CAME UP. I DO BELIEVE THAT THESE TWO EVENT ARE RELATED. PLEASE CONDUCT AN INVESTIGATION REGARDING THIS MATTER. THE SHUDDERING/VIBRATIONS HAPPENS WHEN ACCELERATING, DECCELERATING, AT IDLE, FROM A STOP AND ACCELERATES, WHEN MAKING A TRUN WHILE ACCELERATING SLOWLY.
Mar 08, 2019
MOTOR LOST A CYLINDER AT 85,000 MILES DRIVING AT 60 MPH.
Jan 11, 2018
WHILE DRIVING IN THE FREEWAY WITH MY FAMILY, THE RADIATOR BLEW UP AND SPILLED THE FLUIDS INSIDE THE ENGINE COMPARTMENT OR HOOD THERE WAS SMOKE COMING OUT OF THE COMPARTMENT A MESSAGE POPPED UP ON THE DASHBOARD SAYING ENGINE IS OVER HEATING AND IT STOPPED. THIS CAR ONLY HAS AROUND 46000 MILES ON THE CAR. IT SEEMS LIKE HONDA ISSUED RECALL FOR RADIATOR PROBLEMS ONLY ON 2017 HONDA PILOTS. BUT, THIS PROBLEM SEEMS TO EXIST IN OTHER OLDER MODELS ALSO. IT IS SAFETY ISSUE. IT IS VERY IMPORTANT THAT HONDA AND NHTSA LOOK CAREFULLY INTO THIS PROBLEM, ISSUE RECALL FOR OTHER OLDER MODELS AND FIX THE PROBLEM TO SAVE SOME LIFE'S.
Jan 02, 2018
ON THURSDAY, MARCH 30, 2017, I HAD THE OIL CHANGED AND FLUIDS CHECKED IN MY 2013 HONDA PILOT. I DROVE HOME 26 MILES AWAY AND AVERAGE SPEED OF 65 MPH. THE NEXT DAY, I DROVE FROM SUMMERVILLE TO ROME TO CAVE SPRING ~ 60 MILES. LATER THAT DAY I HAD TO DRIVE BACK TO CAVE SPRING AND THEN HEADED HOME. ABOUT 15 MILES OUT OF ROME, DRIVING 65 MPH ON A 4 LANE DIVIDED HWY, MY CAR JUST STOPPED MOVING. I PUMPED THE ACCELERATOR AND NOTHING HAPPENED. I MANAGED TO COAST TO A STOP AND PULL ONTO THE SIDE OF THE HWY. THE AIR CONDITIONING AND RADIO WERE WORKING, THE ENGINE WAS RUNNING, BUT THERE WAS NO PULL FROM THE MOTOR. I TURNED THE CAR OFF AND WAS TRYING TO FIND SOMEONE TO COME GET ME. AFTER 15 MINUTES, I TURNED THE ENGINE ON, AGAIN, AC AND RADIO WORKING FINE, BUT NO ACCELERATION, AND COULD NOT GET IT TO MOVE FORWARD OR IN REVERSE. NO DASHBOARD LIGHTS CAME ON AT ALL. I HAD TO GET A WRECKER TO HAUL THE CAR TO THE DEALERSHIP. ON MONDAY, I CALLED ABOUT THE CAR AND THE DEALERSHIP SAID THE MECHANICS HAD BEEN OUT DRIVING THE CAR AND COULDN'T FIND ANYTHING WRONG WITH IT. I OFTEN HAVE TO DRIVE TO ATLANTA ON BUSINESS, AND I DO NOT FEEL SAFE DRIVING THIS CAR. IN FACT, I TOLD THE DEALER TO KEEP THE CAR UNTIL THEY FIX IT.
Apr 03, 2017
PARKED ON LEVEL PAVED SHOULDER OF SMALL-TOWN 2-LANE ROAD IN UPSTATE NY. PLACED TRUCK IN PARK, AND VERIFIED TRUCK SHIFTER IN PARK. LEFT TRUCK IDLING IN PARK TO KEEP A/C GOING DURING BRIEF STOP TO WALK TO REAR PASSENGER DOOR TO HAND ITEM FROM REAR FLOOR BACK TO TODDLER. AS I APPROACED REAR DOOR, TRUCK (WITHOUT BEING TOUCHED/BUMPED) ENGAGED AND BEGAN DRIVING AWAY UNDER POWER, NOT ROLLING. CHASED TRUCK AND PARTIALLY JUMPED IN (SHORT LEGS). ATTEMPTED TO PUT TRUCK IN PARK TO STOP IT, BUT SHIFTER IN PARK ALREADY, REFOCUSED ON TRYING TO TURN OFF KEYS. TRUCK HAD ENOUGH TORQUE TO DRIVE ACROSS 2-LANE ROAD, FULLY/EASILY DRIVE OVER CURB, THEN DRIVE DOWN INTO GULLY WITH ME ONLY PARTIALLY INSIDE. WHEN TRUCK GOT STUCK AT BOTTOM AND STALLED, FINISHED CLIMBING INSIDE AND TURNED OFF TRUCK. RE-VERIFIED SHIFTER STILL IN PARK. WITNESS AND HUSBAND ALSO VERIFIED SHIFTER STILL IN PARK. MANAGED TO JUST AVOID HITTING BIG TREE AND SETTING OFF AIRBAG. TODDLER UNINJURED, I DIDN'T APPEAR INJURED AT TIME, BUT LEGS AND KNEES BANGED UP REQUIRING DOCTOR'S VISIT. VEHICLE TOWED OUT OF GULLY AND SUPERFICIALLY REPAIRED ENOUGH TO CAUTIOUSLY DRIVE HOME TO MD FOR FULL REPAIR.
Aug 04, 2015
+ 12 more complaints for this component
POWER TRAIN,ENGINE
16 complaints
ENGINE MIL ILLUMINATED. CODE P3400 INDICATED THROUGH OBD. NO LOW OIL PRESSURE INDICATION PRIOR TO MIL, COULD LEAD TO ENGINE FAILURE. REPLACED BOTH FRONT AND REAR ROCKER ARM OIL SWITCHES.
May 04, 2018
WHEN MY PILOT GOES INTO ECO MODE THERE IS CONSIDERABLE VIBRATION THAT CAN BE FELT IN THE STEERING WHEEL, GAS PEDAL, INTERIOR DOOR PANEL IF YOUR LEG IS RESTING AGAINST IT, ALSO THERE IS ENOUGH REVERB IN THE CAB THAT AT TIMES IT CAN IRRITATE YOUR INNER EAR. ITS THE WORST AROUND 45 TO 65 BUT CAN BE FELT AT MOST SPEEDS. IT DOESN'T MATTER WHETHER ITS CITY OR HIGHWAY ITS PRESENT WHENEVER ECO IS ON AT CRUISING SPEED. I TOOK MY PILOT TO THE DEALER I PURCHASED IT FROM TO GIVE THEM THE OPPORTUNITY TO TROUBLE SHOOT THE ISSUE. INITIALLY I THOUGHT IT WAS THE TRANSMISSION BUT THEY SAID IT WAS THE ENGINE GOING INTO ECO MODE AND THAT IT WAS NORMAL. I HAVE NEVER HAD A VEHICLES ENGINE PRODUCE THE AMOUNT OF VIBRATION THAT THIS ONE DOES AND TO BE TOLD ITS NORMAL TO ME IS UNACCEPTABLE. I HAVE SINCE READ MANY THREADS AND COMPLAINTS ABOUT THIS SAME ISSUE ON THE INTERNET. THIS NEEDS TO BE ADDRESSED WITH HONDA AND THEY NEED TO PROVIDE A SOLUTION. WE BOUGHT THIS VEHICLE IN THE SUMMER OF 2015, HAVE OWNED IT LESS THAT A YEAR AND THIS ISSUE MAKES IT A VERY UNDESIRABLE VEHICLE TO OWN AND IF HONDA DOESN'T PROVIDE A SOLUTION FOR THIS WE WILL MOST LIKELY GET RID OF THIS VEHICLE AND NEVER BUY ANOTHER HONDA AGAIN NOR RECOMMEND THIS MANUFACTURER.
Apr 18, 2016
I PURCHASED MY 2013 HONDA CERTIFIED PRE-OWNED IN AUGUST 2015. TEST DRIVE WAS SHORT AND FELT NO ISSUES. FELT THE SHUDDER ON A HIGHWAY DRIVE THE NEXT DAY. NOW I QUESTION IF THE SALESPERSON KNEW THIS WOULD BE NOTICED AND DELIBERATELY MADE THE TEST RIDE SHORT TO AVOID THIS BEING NOTICED. I EVEN ASKED HER ABOUT THE VIBRATION ISSUE FROM REPORTS I HAD READ ABOUT BEFORE THE PURCHASE. I WAS TOLD THIS WAS NOT AN VALID ISSUE AND THAT SHE HAD OWNED A PILOT AND NEVER FELT ANYTHING. THE CAR WAS BROUGHT BACK AND A SOFTWARE UPDATE WAS DONE AS WELL AS FLUID CHANGE IN TRANS WITHIN THE FIRST MONTH. IT STILL HAD THE SHUDDER. AFTER DRIVING FOR A FEW WEEKS TO GIVE IT A CHANCE TO PROVE ITSELF AND IT NOT ME "LOOKING" FOR A PROBLEM I CALLED AND SPOKE WITH THE SERVICE MANAGER TO REPORT THIS AND INFORM HIM I WOULD COMING BACK WHEN MY SCHEDULE ALLOWED. IT IS GETTING MORE FREQUENT AND IT DOES NOT SEEM TO MATTER WHETHER IN ECO MODE OR NOT. THE SHUDDER USUALLY HAPPENS AROUND 38-42 MPH. BUT WILL BEGIN ANYTIME THE VEHICLE CRUISES IN ANY SPEED RANGE CONTINUALLY. AT HIGHER SPEEDS I CAN FEEL MY SKIN SHAKE LIKE ONE OF THOSE FAT BURNING SHAKING BELTS FROM YEARS PAST. (JUST SO YOU KNOW I AM OF AVERAGE BUILD WITHOUT EXCESSIVE BODY SKIN.) BROUGHT THE CAR BACK A SECOND TIME. THAT WAS TODAY FEB. 3, 2016. WENT FOR RIDE WITH THE SERVICE MANAGER. TOLD HIM IT SEEMS TO BE GETTING WORSE. HIS CONCLUSION WAS THAT THIS "SHUDDER" WAS A "CHARACTERISTIC" OF MY $28,000 PURCHASE. MY 1999 SUBURBAN THAT I TRADED IN HAD A BETTER RIDE. VERY DISAPPOINTED WITH HONDA. I AM GOING TO ANOTHER DEALER TO GET A SECOND OPINION.
Feb 03, 2016
TURNED ON THE CAR AND BACKED OUT OF MY DRIVEWAY, WHICH IS SLOPED SO IT DOES NOT REQUIRE ANY ACCELERATION. SHIFTED INTO GEAR ON THE STREET AND BEGAN TO ROLL FORWARD. APPLIED PRESSURE TO THE ACCELERATOR AND NOTICED THAT THE CAR WAS NOT RESPONDING AT ALL - ENGINE WAS NOT REVVING, CAR WAS NOT MOVING FORWARD DESPITE FLOORING THE GAS PEDAL. STOPPED AND SHIFTED INTO REVERSE AND HAD THE SAME PROBLEM. SIMULTANEOUSLY, SEVERAL WARNING LIGHTS APPEARED INCLUDING VEHICLE STABILITY CONTROL AMONG OTHERS. EVENTUALLY HAD TO LEAVE THE CAR DISABLED ON THE SIDE OF THE ROAD AND HAVE IT TOWED TO A LOCAL HONDA DEALER, WHERE THEY WERE UNABLE TO REPLICATE THE PROBLEM. AFTER 3 DAYS, THEY "RESET ALL THE COMPUTERS" AND TOLD ME THE CAR WAS FIXED. SAME PROBLEM OCCURRED 2.5 WKS LATER. AGAIN, DEALER COULD NOT REPLICATE THE PROBLEM. HOWEVER, THEY REPLACED THE "BOX" WHICH THE ACCELERATOR CONNECTS TO AND TOLD ME THE PROBLEM SHOULD BE FIXED. 3 DAYS AFTER RETURNING THE CAR TO ME, THE SAME INCIDENT OCCURRED A 3RD TIME. THIS TIME THE VEHICLE FLUIDS WERE ALSO OVERHEATING. I LEFT THE CAR RUNNING UNTIL A HONDA TECHNICIAN COULD COME AND TAKE A LOOK AND SEE THE PROBLEM IN ACTION. UNFORTUNATELY, HE SHUT THE CAR OFF UPON ARRIVAL AND THEN WAS NOT ABLE TO RECREATE THE PROBLEM. HONDA HAS NOW HAD MY VEHICLE FOR 8 DAYS WITH NO PROGRESS. THEIR ONLY SUGGESTION IS TO UNINSTALL THE REMOTE STARTER WHICH CAME WITH THE CAR WHEN I PURCHASED IT NEW. THEY HAVE NO EVIDENCE THAT THE REMOTE STARTER IS CAUSING THE PROBLEM AND HAVE NOT OFFERED TO COMPENSATE ME IN ANY WAY FOR ITS REMOVAL. CAR IS ONLY 1.5 YRS OLD. *TR UPDATED 12/22/2015*JS
Dec 01, 2014
WHILE DRIVING IN FLORIDA AND LOUISIANA, I NOTICED A LOW-FREQUENCY BUZZING SOUND AND VIBRATION WHICH COULD BE FELT THROUGH THE STEERING WHEEL AND FLOORPAN. I BELIEVE IT IS ASSOCIATED WITH THE VARIABLE CYLINDER MANAGEMENT (VCM) FEATURE. IT COULD BE FELT WHEN THE VCM TRANSITIONED FROM 6 TO 4 CYLINDER MODE, WITH THE RPM OF 1700-1900 AND SPEEDS OF APPROXIMATELY 25, 45 AND 60 MPH. IT WOULD OCCUR WITH VERY LIGHT ACCELERATOR PRESSURE, JUST MAINTAINING SPEED, AND DISAPPEAR WHEN ACCELERATOR PRESSURE WAS INCREASED, CAUSING IT TO DOWNSHIFT AND/OR THE VCM TO TRANSITION BACK TO 6 CYLINDER MODE. THIS PROBLEM IS LESS EVIDENT HERE IN COLORADO SPRINGS (6000 FT ELEVATION), WHICH I CANNOT EXPLAIN. I DID NOT HAVE THIS PROBLEM WITH A 2008 PILOT NOR A 2008 ODYSSEY, BOTH OF WHICH HAD A SIMILAR VCM FEATURE. MY LOCAL HONDA TECH COULD "NOT DUPLICATE" MY CONCERN AND SAID IT WAS "OPERATING NORMALLY". THE TRANSMISSION ALSO "HUNTS" BETWEEN 4TH AND 5TH GEAR. *TR
Mar 12, 2014
+ 11 more complaints for this component
AIR BAGS
11 complaints
• The side airbags on the passenger side, extending from the front passenger seat to the back, deployed without cause. The vehicle is available for inspection upon request. • The airbags deployed while driving, forcing us to pull over immediately in an unsafe location on a very busy road with two young kids. My son was sitting on tue passenger side in the middle section near the window and was at risk of being severely injured by the airbag deployment. All passengers were put at risk due to the airbags and because stopping on a busy road created an additional safety hazard. • No, the problem hasn’t been reproduced or confirmed yet. • Yes, two police officers and a tow truck operator inspected the vehicle at the scene. Both confirmed that there was no crash, collision, and no visible damage to the car, and were unsure why the airbags deployed. They said it was “really weird” and unexplained. • No, there were no warning lights, error messages, or other symptoms before the airbag deployment.
Aug 23, 2025
I made an 8:40 am appointment to fix the 2018 airbag recall (18V-042) and after arriving at the service center was told it would take two days to fix because they were unexpectedly busy, and, they would be unable to give me a loaner vehicle or facilitate it's dropoff when complete. This does not work for us and leaves us exposed to unacceptable safety risk.
Jun 19, 2024
The contact owns a 2013 Honda Pilot. The contact stated that while her husband was driving 40-50 MPH, there was an accident ahead where a trailer crashed into a deer causing the deer to impact the front driver's side of the vehicle. The front passenger-side air bag was the only air bag that was deployed. The front driver-side air bag failed to deploy. After the front passenger air bag deployed the vehicle heated up rapidly and failed to shut off. There were two children seated in the rear of the vehicle. A police report was filed. There were no injuries sustained. The manufacturer was not notified of the failure. The failure mileage was 98,000.
Nov 15, 2022
Passenger Airbag fails to turn itself off when under 15 LBS is positioned on the seat.
Jul 28, 2022
TL* THE CONTACT OWNED A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A DEER. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. THE LOCAL POLICE DEPARTMENT HAD THE CONTACT DRIVE THE VEHICLE TO A REST AREA. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE FOLLOWING DAY THE CONTACT WENT TO THE DOCTOR AND WAS DIAGNOSED WITH WHIPLASH AND A CONCUSSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Jan 23, 2020
+ 6 more complaints for this component
SUSPENSION
6 complaints
HONDA CUSTOMER SERVICE IN TORRANCE, CA GAVE US CASE # BUT UNHELPFUL.2013 PILOT'S PART OF FRONT SUSPENSION REAR LOWER ARM BUSHING WARRANTY EXTENSION: 7YRS100K MILES.THIS SUMMER LOCAL DEALER SERVICE DEPTS DIDN'T ALWAYS ANSWER THEIR PHONES & COULDN'T ALWAYS BOOK DUE TO COVID/ISSUES.IN JUNE THE HONDACARE WEBSITE + OTHER MEDIA INCLUDING HONDA'S TWITTER WERE DOWN FOR DAYS.AS LOYAL HONDA OWNERS WE WERE PATIENT AS WE'VE ALSO BEEN AFFECTED BY THE PANDEMIC.WE WERE FINALLY ABLE TO HAVE THE SUSPENSION CHECKED DUE TO ROUGH HANDLING/POOR PERFORMANCE/NOISE.DEALER NOTED THAT THE BUSHINGS WERE INDEED CRACKED AS HONDA KNOWS BUT SAID THAT WHILE OUR PILOT'S UNDER 100K MILEAGE OF WARRANTY EXTENSION, HE USED EXCUSE OF OUR PURCHASE DATE JUST A FEW WEEKS PAST 7YRS DESPITE BEING WELL UNDER 100K. HONDA WOULD ONLY OFFER FRACTION OF REPAIR COST W DEALERS DEMANDING $500-600+ TO FIX SAFETY DEFECT FITTING NHSTA CRITERIA; SHOULD BE RECALLED.UNDUE PUNISHMENT FOR NOT PUSHING TO HAVE VEHICLE SEEN SOONER OR KNOWING EXACT PURCHASE DATE.HONDA AWARE OF ISSUE BUT DOESN'T PUBLICIZE OR UPDATE OWNERS FURTHER COMPROMISING SAFETY.DEALER MINIMIZED OUR CONCERNS ON UPLOADED RECEIPT. HONDA SAID 'REQUEST TO MEET DEALER'S DISTRICT MANAGER' BUT DEALER CLAIMS 'CAN'T.'STILL AWAITING THEIR REPLY.HONDA UNHELPFUL SO LEFT VOICEMAIL FOR HONDA OHIO CORPORATE AFFAIRS AND COMMUNICATIONS OFFICIAL WHO SELF-IDENTIFIES ON SOCIAL MEDIA:"TRAINED AS COMPANY SPOKESPERSON" BUT SHE HASN'T REPLIED THO WE FAXED + MAILED LETTER.YET HONDA'S ALL OVER SOCIAL MEDIA OFFERING VARIOUS COVID/FINANCIAL/GOODWILL ASSISTANCE.BUT PANDEMIC-RELATED DELAYS HAD VEHICLE ENTER DEALERSHIPS DAYS AFTER ITS 7-YEAR PURCHASE ANNIVERSARY, WE'RE COUNTING ON HONDA TO EMBODY ITS WIDELY ADVERTISED AESTHETIC OF ETHICS AND DO THE RIGHT THING BY PROVIDING THE REPAIR AS OUTLINED IN THE ORIGINAL WARRANTY EXTENSION LETTER HONDA SENT TO OWNERS FIVE YEARS AGO WITHOUT FOLLOWUP
Nov 02, 2020
WAS TOLD BY HONDA DEALER COMPLIANCE BUSHINGS LEAKING. THEY WOULD BE HAPPY TO REPLACE FOR A FEE. HOWEVER, I FOUND AN SB. SB 15-045. I THINK IT APPLIES.
Dec 18, 2018
FRONT SUSPENSION REAR LOWER ARM COMPLIANCE BUSHING FAILURE, LEAK. BOTH LEFT AND RIGHT SIDES STARTED AT THE SAME TIME. NOTICED AT ROUGHLY 45K MILES. COMMONLY KNOWN ISSUE WITH HONDA PILOT. TSB BULLETIN IS OUT BUT CANNOT LOCATE.
Jan 27, 2018
WHEN VEHICLE HITS "WASH BOARD" AREAS SUCH AS SMALL INDENTATIONS IN PAVEMENT OR SMALL POTHOLES IT GOES AIRBORNE(65-70 MPH) AND WHEN IT COMES DOWN THE BACK WHEELS AREN'T TRACKING THE FRONT WHEELS CAUSING VEHICLE TO LURCH TO ONE SIDE OR OTHER. DEALER SAYS THAT IS JUST THE WAY PILOTS ARE, TOP HEAVY, ETC. SAID BUSHINGS, SHOCKS, ETC ARE OK. VEHICLE JUST DOESN'T FEEL SAFE. TO ME IT COULD LOSE CONTROL IN WET WEATHER!
Jul 13, 2017
DESCRIPTION: PURCHASED VEHICLE USED . AT THE TIME OF PURCHASE LEFT FRONT BEARING WAS NOISY AND IT WAS REPLACED WITH BEARING P/N DL513267 MILES ON VEHICLE 68000. THE NOISE SEEM TO STOP, BUT AT 73000-76000 MILES THE NOISE STARTED ON RIGHT SIDE WHEEL DURING DRIVING, LOUDER AS SPEED INCREASED. ON MAY 15, 2017 DEALER HAD TO REPLACE RIGHT WHEEL BEARING. THIS IS A PROBLEM WITH HONDA PILOT'S WHEEL BEARINGS THAT NHTSA HAS INVESTIGATED. A RECALL IS NEEDED FOR SAFETY AND CONSUMER COST PROTECTION IN REPLACING THEM.
May 16, 2017
+ 1 more complaint for this component
VEHICLE SPEED CONTROL,ENGINE
6 complaints
THE ENGINE IS MAKING AN IDLING NOISE ONLY WHEN THE CAR STARTS IN THE MORNING. TAKES TIME FOR CAR TO INCREASE SPEED
Aug 14, 2020
ACCELERATOR PEDAL IS DEPRESSED AND THERE IS NO RESPONSE FROM THE MOTOR FOR ALMOST 2 SECONDS. THIS HAPPENS AT SLOW SPEEDS AND ALSO WHEN SLOWING DOWN ON THE FREEWAY ( SLOW DRIVER AHEAD ) THEN PRESSING THE ACCELERATOR PEDAL TO THE FLOOR TO PASS AND AGAIN, NO RESPONSE FROM THE MOTOR FOR SEVERAL SECONDS. THIS IS VERY INTERMITTENT AND I HAVE NOT YET BEEN ABLE TO DUPLICATE IT ON DEMAND. I HAVE BEEN DRIVING FOR ALMOST 50 YEARS AND HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM. IT CAN BE A BIT SCARY.
Feb 26, 2015
THIS HAS HAPPENED SEVERAL TIMES: CAR IS A STOPPED OR SLOWLY ROLLING AND YOU STEP ON THE GAS TO GET INTO TRAFFIC FLOOR TO THE FLOOR AND THE CAR DOESN'T MOVE. THE NEWEST INCIDENT TODAY IS THE CAR WAS IN MOTION GOING APPROXIMATELY 10 MPH WHEN IT COMPLETELY DIED. ALL POWER LOST, COULD NOT STEER AND HAD TO PUMP THE BRAKE SEVERAL TIMES TO STOP. DEALERSHIP SAYS VERBALLY OVER PHONE NO OPEN RECALLS ON CAR AND UNLESS THEY CAN RECREATE, THEY PROBABLY CAN'T FIX ANYTHING. I AM GOING TO GET KILLED WITH MY BABY IN THIS CAR. *TR
Nov 07, 2014
WHEN TRYING TO ACCELERATE AT LOW SPEEDS OR FROM A STOP, THERE IS A 2-5 SECOND HESITATION AND THEN A SURGE. THIS HAS HAPPENED SEVERAL TIMES A WEEK SINCE WE BOUGHT THE VEHICLE. THE SCARIEST PART IS THAT IT IS UNPREDICTABLE. IT IS ESPECIALLY DANGEROUS WHEN ENTERING BUSY TRAFFIC, WHICH WE HAVE A LOT OF. WE HAVE COMPLAINED TO THE DEALER EVERY TIME WE HAVE TAKEN THE VEHICLE IN FOR REGULAR MAINTENANCE. OF COURSE THEY SAY THEY CAN'T MAKE IT FAIL WHEN THEY TEST DRIVE IT. *TR
Oct 27, 2014
EVERYTIME I REACHED A CERTAIN SPEED THEN TRY TO MAINTAIN IT BY SLIGHTLY PRESSING ON THE GAS, THE ENGINE STARTS TO SHUDDER/VIBRATE. IT IS REALLY ANNOYING AND IT CONCERN ME A LOT. THE ISSUE HAPPENS IN DIFFERENT SPEED. I BROUGHT THIS COMPLAIN TO THE DEALERSHIP BUT THEY SAID THAT EVERYTHING IS WORKING NORMAL WITH THE CAR. SO, I JUST GET A LONG WITH IT. THEN AFTER A FEW MORE MONTHS, THE VIBRATION IS GETTING WORSE AND IT IS GETTING IN MY NERVES. I BROUGHT IT BACK YO THEM BUT THE SAME THEY ONLY GAVE ME THE SAME REASON. MY SISTER AND SOME FRIENDS HAVE HONDA CARS WITH ECO MODE ALSO. HOW COME THAT THEY DON'T EXPERIENCE THE SAME THING WITH THEIR VEHICLES. I AGREE WITH SOME COMPLAINANTS THAT THIS IS A SAFETY ISSUE. IT BOTHERS THE DRIVER WHEN YOU EXPERIENCE THAT VIBRATION FROM THE ENGINE. IS HONDA JUST WAITING FOR SOMEONE TO DIE FROM A CAR CRASH WITH THE PILOT BEFORE THEY MAKE A MOVE TO CORRECT THE ISSUE. I JUST HOPE THAT THEY BRING THIS ISSUE TO THE HIGHER OP OF HONDA BEFORE SOMEONE'S LIFE WILL BE TAKEN. *TR
Jan 10, 2014
+ 1 more complaint for this component
STRUCTURE,UNKNOWN OR OTHER
4 complaints
I purchased the vehicle and in May 2023 I noticed a small bubble on the paint on the roof of the car near the windshield on the left, above the driver's side. I went to the closest Honda Dealer and the gentleman at the shop dismissed me saying the car's warranty was expired. A few months later, the bubble popped and a part of the paint peeled off. I called the dealer Arlington Honda and was told by a manager Jeremy Hardman to take my car to one of 2 Autobody shops he provided me with for inspection. I went to Schaumburg Autobody who inspected the vehicle and found more affected areas behind the sunroof. They determined it to be defective sealer that is not adhearing to the metal. I sent an email to Jeremy Hardman and called that Honda dealer I was told Jeremy no longer works at that dealer and transferred me elsewhere. I was told to contact Honda Corporate. Meanwhile, the paint has now peeled further, the metal is now completely exposed which will lead to rust formation causing further damage. Also making my car look old and poorly maintained. Since its near the windshield, moisture from snow, rain etc will cause damage where water will start to make its way into the vehicle causing further damage there as well. I have attached pictures to show the metal exposure from the peeling and pictures where you can see the sealant coming off. I would like instructions on how to proceed from here to initiate a recall asap due to poor paint/sealer quality and/or improper application. Instructions for a temporary solution to avoid further damage. I also found an article. Please see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 21, 2024
I PURCHASED MY THIRD HONDA, A 2013 HONDA PILOT IN 2017 FROM MY LOCAL HONDA DEALERSHIP. IN 2019, I RECEIVED A RECALL NOTICE FROM AMERICAN HONDA STATING THAT WE COULD HAVE THE COST OF REPAINTING OUR RECALLED VEHICLES COVERED IF WE HAD DAMAGE. AT THAT TIME, I DID NOT HAVE ANY ISSUES WITH THE PAINT ON MY PILOT. WELL, A COUPLE WEEKS AGO, A HUGE AMOUNT OF PAINT ON MY ROOF WAS MISSING ALL OF A SUDDEN. I CONTACTED AMERICAN HONDA AS IT STATED ON THE RECALL NOTICE AND WAS TOLD THE RECALL PERIOD AND MY WARRANTY HAD EXPIRED. NEVERTHELESS, I WAS TOLD A CLAIM WAS OPENED ON MY BEHALF AND THAT I NEEDED TO TAKE THE CAR TO MY LOCAL HONDA DEALERSHIP FOR A DIAGNOSIS. I WAS THEN SENT TO AN AUTHORIZED BODY SHOP FOR AN ESTIMATE. AFTER HAVING TO CONTACT AMERICAN HONDA AND THE LOCAL DEALERSHIP MULTIPLE TIMES, I WAS TOLD BY THE BODY SHOP THAT HONDA WOULD ONLY COVER 60% OF THE $1700 COST (WHICH WAS ONLY FOR THE ROOF TO BE REPAINTED) AND THAT EVENTUALLY THE REST OF THE VEHICLE WILL ALSO START TO PEEL. I FEEL CHEATED AND THIS IS TRULY A LACK OF CUSTOMER SERVICE ON THE PART OF AMERICAN HONDA AND PROCTOR HONDA. HOW DO YOU SELL VEHICLES KNOWING THAT THERE IS AN ISSUE WITH THE PAINT COMING OFF AND THEN NOT BE WILLING TO FIX THE ISSUE??
Dec 23, 2020
THE PAINT ON TOP OF PILOT JUST ABOVE THE WINDSHIELD AND BEFORE THE SUNROOF IS PEELING. I'VE SEEN LOTS OF OWNERS HAVING THE SAME PROBLEM. I NOTICED THIS WHEN I WASHED THE PILOT AND SAW THE PAINT HAS BUBBLES AND HAD CHIPPED ALREADY. I HAVE BEEN DRIVING IT AND NOTICED THERE IS NOW A BIG PART OF THE PAINT THE PEELED AWAY. *TR
May 22, 2020
I HAVE MAJOT PAINT REMOVAL ON THE ROOF OF MY HONDA PILOT. IT JUST COMES OFF IN SHEETS WHEN WE ARE DRIVING. WE TOOK IT TO OUR LOCAL HONDA DEALER AND THEY SAID WE DIDN'T WAX THE CAR ENOUGH AND THAT WAS WHY IT WAS HAPPENING. A CAR THAT IS 5 YEARS OLD SHOULD NOT HAVE PAINT COMING OFF IN SHEETS. IT IS SO BAD THAT I NOW HAVE TO WORRY ABOUT THE ROOF GETTING RUST BECAUSE THE PAINT COMES OFF DOWN TO THE METAL.
Oct 08, 2018
SEATS
4 complaints
The contact owns a 2013 Honda Pilot. The contact stated that when he exited the vehicle, he heard a cracking sound coming from underneath the driver’s seat. The contact stated he looked around the driver’s seat and noticed that the bottom of the driver’s seat frame was fractured in three locations. The contact inspected the frame of the front passenger’s seat and noticed one crack. The contact stated he called the local dealer and they informed him that there was no recall associated with the VIN and suggested he contact the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall for the failure. The manufacturer informed the contact that the seat repair would be at his own cost. The vehicle was not repaired. The failure mileage was unknown.
Sep 13, 2022
THE NHTSA HEADREST STANDARDS ARE [XXX]. SERIOUSLY, DID ANY OF YOU EVEN [XXX] DRIVE A CAR WITH A HEADREST IN THE POSITION YOU MANDATE? YOU ARE INCOMPETENT AT YOUR JOB. FAIL! QUIT YOUR TAX PAYER FUNDED JOB AND GO WORK FOR A PAYCHECK. GO RUIN YOUR OWN LIFE INSTEAD OF RUINING EVERYONE ELSE'S FOR A CHANGE!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 19, 2016
FRONT SEATS CAUSE TERRIBLE BACK, SHOULDER, NECK AND HIP PAIN THAT LASTS FOR DAYS AND FORCES US TO VISIT A CHIROPRACTOR FOR TREATMENT, REPEATEDLY. THEY CAUSE SHOULDERS TO HUNCH AND FORCE NECK FORWARD IN AN UNNATURAL AND UNHEALTHY POSITION. THE PAIN IS A DISTRACTION WHILE DRIVING.
Aug 18, 2015
TL* THE CONTACT OWNS A 2013 HONDA PILOT (N/A). THE CONTACT STATED THAT THE THIRD ROW SEAT HEAD REST WOULD BLOCK THE CONTACT'S REAR VIEW WHEN DRIVING. THE CONTACT ALSO STATED THAT WHEN PLACING A CHILD SAFETY SEAT IN THE THIRD ROW SEAT, THE HEAD REST WOULD PUSH THE CHILD RESTRAINT FORWARD WHEN LOWERED. WHEN THE HEAD REST WAS RAISED, THE METAL BAR WOULD CONTACT THE CHILD'S HEAD. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE FAILURE AND CURRENT MILEAGE WAS 42.
Jan 09, 2013
VISIBILITY/WIPER
4 complaints
WHEN IT RAINS, WATER LEAKS THROUGH THE WINDSHIELD ON THE FRONT PASSENGER SIDE. THE CEILING, SEAT, AND FLOOR WOULD BE WET.
Feb 18, 2019
DRIVERS SIDE SUN VISOR WILL NOT STAY UP. ONE TIME WHEN I PULLED DOWN GENTLY TO BLOCK THE SUN IT BECAME LOOSE AND NEVER WOULD STAY UP AGAIN. IN READING ON CAR FORUMS THIS HAS BEEN AN ONGOING ISSUE WITH MANY MODELS OF HONDA CARS. I BELIEVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY RECALL FOR REPAIRS.
Aug 03, 2018
CAR WAS PARKED IN GARAGE. FOUND FRONT WINDSHIELD CRACKED NEXT DAY. CRACK IS IMPAIRING LINE OF SIGHT. I FEEL THAT WINDSHIELD SHOULD NOT HAVE CRACKED. HAVE READ OF MANY OTHER HONDA PILOTS HAVING SIMILAR PROBLEM.
May 27, 2015
I WAS DRIVING ON HWY GOT A FLAT TIRE. PULLED OVER TO GET HELP FOR FIXING TIRE. WITHIN FEW MINUTES REAR WINDOW GLASS SHATTERED WITH VERY LOUD NOISE - LIKE A BLAST. VEHICLE WAS PULLED OVER IN THE CENTER MEDIAN - TO MY RIGHT 5 LANE HIGHWAY AND TO MY LEFT 2 LANES FOR HIGH OCCUPANCY VEHICLES. THERE WERE NO OBJECTS AROUND THE CAR (I CHECKED FOR OBJECTS THAT COULD HAVE FLEW OVER AND COULD HAVE HIT REAR WINDOW ? THERE WERE NONE). WINDOW SHATTERED COMPLETELY INTO TINY PIECES - DOESN'T LOOK LIKE IT HAS BEEN HIT BY AN OBJECT. I SUSPECT THIS IS A DEFECTIVE WINDOW BY THE MANUFACTURER. HONDA PILOT WAS LESS THAN 2 WEEKS OLD AND RAN 1100 MILES. DEALER REFUSED TO ACCEPT THIS COULD BE A MALFUNCTION. I DID A COMPLETE VISUAL INSPECTION AROUND CAR AND THERE WERE NO OBJECTS. REQUEST INVESTIGATION. *TR
Apr 15, 2013
FUEL/PROPULSION SYSTEM
4 complaints
MY CAR IS INCREASINGLY SMELLING LIKE GASOLINE AND EXHAUST. OUR GARAGE SMELLS STRONGLY OF GASOLINE. WHEN I USE A/C THE CABIN SMELLS LIKE EXHAUST. I JUST MADE A 5 MINUTE TRIP TO PICK UP MY DAUGHTER AND IT MADE ME FEEL DIZZY. WE HAVE NEVER SKIPPED ANY MAINTENANCE ON THE VEHICLE, EVERYTHING IS UP TO DATE. THE ODDLY GASOLINE-Y SMELL IN OUR GARAGE HAS JUST SUDDENLY GOTTEN TO THE POINT WHERE I REALIZE IT IS COMING FROM MY HONDA PILOT - I CAN FOLLOW THE SCENT DIRECTLY TO THE CAR EVEN WITH THE GARAGE DOOR OPEN. THE INTERIOR OF OUR CAR IS NOW BEING AFFECTED AND THE SMELL IS MUCH STRONGER WHEN A/C RUNS. HAD TO TURN IT OFF.
Aug 26, 2018
"CHECK GAS CAP" LIGHT REPEATEDLY ILLUMINATES. DEALERS AND MECHANICS SAY "TIGHTEN GAS CAP" OR REPLACE. DOES NOT SOLVE PROBLEM. PROBLEM IS FUEL PUMP CREATES HIGH PRESSURE AND WHEN EXCESS FUEL GOES THROUGH PRESSURE REGULATOR, FUEL FLASHES TO VAPOR; TANK LOSES VACUUM AND WARNING ILLUMINATES, DRIVER STOPS CAR IN TRAFFIC TO CHECK, CAUSING SAFETY PROBLEM. HUNDREDS OF COMPLAINTS ON INTERNET. HONDA SHOULD BE REQUIRED TO FIX THE PROBLEM.
May 18, 2016
WHILE DRIVING UP THE DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR ACCELERATED BY ITSELF, TRIED TO APPLY THE BRAKES BUT THE BRAKES DIDN'T WORK CAUSING THE SUV TO CRASH THRU A CONCRETE FENCE AND DOWN A 40 FEET CLIFF.
Aug 02, 2015
SEVERE HESITATION WHEN TRYING TO ACCELERATE AT LOW SPEEDS...NO RESPONSE FOR 1 TO 2 SECONDS...EXTREMELY DANGEROUS WHEN TRYING TO TURN OR PULL INTO MOVING TRAFFIC...PROBLEM IS SPORADIC BUT FREQUENT(2-3 TIMES PER WEEK. *TR
Sep 08, 2014
WHEELS
4 complaints
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE ALLOY WHEELS DEVELOPED CRACKS. *SMD *CN
Apr 05, 2018
I HAVE NOTICED FOR SOME TIME THAT THE FRONT DRIVER SIDE SEEMS TO SHAKE A LITTLE WHEN DRIVING. IT APPEARS THAT THERE IS A LEAK IN THE WHEEL BEARING. HOWEVER, THIS IS NOT THE FIRST TIME I'VE HAD AN ISSUE WITH THE WHEEL BEARING IN THE VEHICLE. A YEAR AGO, WHEN I DROVE ON THE HIGHWAY, I COULD NOT TURN THE WHEEL. I HAD TO PULL OVER, RE-START THE CAR TO TAKE IT TO THE DEALER. THE WHEEL BEARINGS WERE WORN DOWN AT THAT TIME. IT WAS REPLACED THEN AND NOW, ABOUT A YEAR LATER, I HAVE A LEAK.
Jan 27, 2018
PREMATURE TIRE WEAR.PURCHASED CAR APRIL 2013. BROUGHT TO DEALER 09/24/2015 37,453 MILES. VEHICLE SCAN SUMMARY INDICATED THREE TIRES WITH MARGINAL TREAD DEPTH AND ONE WITH TREAD DEPTH LESS THAN RECOMMENDED MINIMUM. DELAER MOVED ONE REAR TIRE TO THE FRONT AND RECOMMENDED I DRIVE 5-10 THOUSAND MILES MORE TO GET MORE VALUE ON THE PRORATING OF THE TIRES. WHEN I RETURNED ON 12/28/2015 WITH 39,915 MILES I WAS TOLD THAT NO PRORATING WOULD BE GIVEN UNLESS I HAD WRITTEN PROOF OF TIRE ROTATION DONE EVERY 5,000 MILES. I DO NOT...WHO DOES? THE SUGGESTION WAS ERRONEOUS MISLEADING AND DANGEROUS BECAUSE IT KEPT ME DRIVING ON BALD TIRES DURING THE WINTER SEASON. THE ROTATION OF THE TIRES IS IRRELEVANT TO THE FACT THAT THE TIRES WORE TOO QUICKLY BECAUSE THEY ARE OF POOR QUALITY.
Dec 28, 2015
MICHELIN PRIMACY MXV4 235/60/R18, RIGHT REAR PASSENGER SIDE TIRE BLEW OUT SUDDENLY WITH CATASTROPHIC LOSS OF AIR. LUCKY NOT A FRONT TIRE. I WAS ABLE TO GET TO THE SIDE OF INTERSTATE. THE ENTIRE OUTSIDE OF SIDEWALL WAS BROKEN OFF OF TIRE TREAD. TIRES AIR PRESSURE CHECKED BEFORE START OF VACATION. PHOTOS OF TIRE AVAILABLE.
May 19, 2015
VEHICLE SPEED CONTROL
4 complaints
SIMILAR TO NHTSA # 10819872 (ATTACHED PDF). VEHICLE GAS PEDAL/ACCLERATION BECOMES UNRESPONSIVE WHEN TAKING FOOT OFF GAS AND MANEUVERING LEFT/RIGHT OR AROUND A CURVE. TRYING TO RE-ENGAGE WILL TAKE 3 SECONDS OR NOT AT ALL. REMEDY IS TO TAKE FOOT OFF GAS AND PUMP THE GAS PEDAL. THIS CAUSES VEHICLE TO LURCH FORWARD. I HAVE LEARNED TO BRAKE TORQUE TO REGAIN GAS PEDAL CONTROL. THIS HAS HAPPENED SINCE 9/2013 AND IT IS NOW 3/2016. ALSO SPEED VARIES 10-20 MPH AND MILEAGE IS NOW 13000. ALMOST ACCIDENTS UNTIL I GOT USED TO IT.
Mar 26, 2016
VCM (VEHICLE CYLINDER MANAGEMENT) ISSUE: I PURCHASED A 2013 HONDA PILOT FROM ZIMBRICK HONDA (MADISON WI) IN NOVEMBER 2013. SINCE THE FIRST DAY I BOUGHT THE VEHICLE I HAVE BEEN VERY DISAPPOINTED AND HAVE GRAVE CONCERN REGARDING THE SAFETY OF MY CHILDREN WHEN IN THE VEHICLE. DRIVING THE NEW VEHICLE HOME I NOTICED A RUMBLING AND SHUTTERING VIBRATION ISSUE AT VARYING SPEEDS BUT MOST CONSISTENT WITH RPM BETWEEN 1,000-2,000 ESPECIALLY NOTICEABLE WHEN BACKING OFF THE ACCELERATOR OR AFTER THE VEHICLE REACHES CONSTANT SPEED AND ECO LIGHT IS ON. I TOOK THE VEHICLE TO ZIMBRICK HONDA AND THEY INFORMED ME THAT THE VIBRATION IS PART OF THE NORMAL OPERATION OF THE VEHICLE AND IT IS DUE TO THE VCM AND THAT THERE WAS NOTHING THEY COULD DO ABOUT IT UNTIL HONDA COMES OUT WITH A WAY TO CORRECT THE PROBLEM. I HAVE ONLY 2,000 MILES ON THE VEHICLE AND AM VERY DISAPPOINTED AND ANNOYED WITH THE HONDA PILOT AND HAVE SIGNIFICANT CONCERN REGARDING THE SAFETY OF THE VEHICLE DUE TO THE VCM ISSUE. THIS SHOULD NOT BE PART OF THE NORMAL OPERATION OF THE HONDA PILOT AND I BELIEVE HONDA SHOULD CORRECT THE PROBLEM. *TR
Jan 05, 2014
OFTEN WHEN I STEP ON THE GAS PETAL THE CAR HESITATES BEFORE ACCELERATING. THE DELAY IN ACCELERATION IS UP TO 3-5 SECONDS. OCCASIONALLY IT FEELS LIKE THE CAR IS GOING TO STALL. WHILE IT HAS BEEN HAPPENING IN THE SUBURBAN AND RURAL AREAS SINCE WE BOUGHT THE CAR IN LATE AUGUST, THIS WEEK I HAD TO DRIVE INTO AND AROUND THE CITY. WHEN I PRESS THE GAS PETAL DOWN, THE CAR SIMPLY DOES NOT MOVE FORWARD AND THEN, WITHOUT WARNING, IT JUMPS FORWARD AT A RAPID RATE. TO CONTROL THE CAR IT IS NECESSARY TO KEEP ONE FOOT ON THE GAS AND THE OTHER ON THE BRAKE IN CASE IT SURGES FORWARD AFTER THE HESITATION. THE PROBLEM IS WORST IN STOP AND GO DRIVING. IT IS FRIGHTENING , A DANGER TO ME AND MY PASSENGERS AND TO OTHER CARS NEAR ME. IT SHOULD BE REPAIRED. *TR
Oct 26, 2013
SHORTLY AFTER ACQUIRING MY NEW PILOT IN FEBRUARY OF THIS YEAR I HAD AND INCIDENT WHEREBY AT A LOW SPEED I LOST ALL CONTROL OF SPEED AND THE CAR BEGAN TO SLOW DOWN. PRESSING THE ACCELERATOR DID NOTHING AND THE CAR BEHIND ME NEARLY HIT ME. IT TROUBLED ME, BUT THOUGHT IS WAS JUST SOMETHING ODD.. UNTIL IT HAPPENED AGAIN, AND AGAIN. I HAVE DEVISED A RESPONSE (REMOVE PRESSURE FROM THE ACCELERATOR ENTIRELY AND REAPPLY PRESSURE). THIS IS A DANGEROUS SITUATION FOR ANYONE WHO DOES NOT KNOW HOW TO REACT EVEN THOUGH ONE SHOULD NOT HAVE TO DO THIS. I REALIZE I AM NOT ALONE, NOR IS THIS AN ISOLATED INSTANCE TO MY CAR. BROWSE THE FORUM WWW.PILOTEERS.ORG AND THERE ARE NUMEROUS POSTINGS RELATED TO THIS AND IT SEEMS TO AFFECT BOTH 2012 AND 2013 PILOTS. HONDA HAS NEITHER ACKNOWLEDGED NOR ATTEMPTED TO FIX THIS PROBLEM. *TR
Aug 22, 2013
ENGINE AND ENGINE COOLING
4 complaints
VEHICLE HESITATES/ AND SHAKES AT 45 AND 60 MPH, VERY SCARY. TOOK CAR TO DEALERSHIP IN BLUFFTON SC MARCH 2014 AND MAY 2014. DEALERSHIP COULD NOT REPRODUCE PROBLEM. *TR
May 22, 2014
THE VCM (VARIABLE CYLINDER MANAGEMENT) SYSTEM CAUSES JERKING AND VIBRATIONS, PERIODICALLY, DURING THE CHANGE FROM "ECO" MODE TO FULL CYLINDER OPERATION. I HAD THE SERVICE MANAGER DRIVE WITH ME AND ON THAT TRIP, THE PROBLEM COULD NOT BE DUPLICATED. THE SALES AND SERVICE MANAGER SAID THAT THEY HAD NEVER HEARD OF THAT BEING A PROBLEM. I NOW SEE THAT HONDA HAS HAD THIS PROBLEM FOR SEVERAL YEARS. THE COMPANY REFUSES TO ACKNOWLEDGE AND FIX THE OBVIOUS PROBLEM.
Mar 04, 2014
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO SEVERE VIBRATION WHEN ECO DRIVE ENGAGES. *SMD THE DEALER INFORMED THE CONSUMER THERE WAS NO FIX FOR THE PROBLEM, AS IT WAS A NORMAL CHARACTERISTIC.
Jun 19, 2013
THE PROBLEM IS A NOTICEABLE RUMBLE APPEARING TO COME FROM THE REAREND BUT AFFECTING EVERY PART OF THE VEHICLE. IT CAN BE FELT ON THE STEERING WHEEL, SEATS, DASH, ETC. AT FIRST WE THOUGHT IT OCCURRED AT ONLY 62 AND 40 MPH BUT THE MORE WE DRIVE THE VEHICLE IT CAN BE FELT AT ANY SPEED. WE HAD LEASED A TOURING PILOT BUT BROUGHT IT BACK AFTER 1400 MILES AND TRADED IT FOR A EX-L PILOT HOPING THE RUMBLE WOULD BE LESS. AT FIRST IT DIDN'T OCCUR AS MUCH, BUT THE MORE MILES IT HAS THE WORSE IT GETS. THE DEALERSHIP WAS NOT VERY FORTHCOMING WITH ANY INFORMATION ON THIS PROBLEM AND HAS NO SOLUTION OR ANY HOPE FOR A SOLUTION. THE COMMENT WAS THAT SOMEONE HAD COMPLAINED ABOUT A VIBRATION BUT ON THEIR TEST DRIVE THEY DIDN'T NOTICE IT. ANY PASSENGERS WE HAVE IMMEDIATELY NOTICE THE RUMBLE AND ASK WHAT THE PROBLEM IS. ON A NEW CAR THIS IS EMBARRASSING TO SAY THE LEAST. IF THERE WERE ANY WAY POSSIBLE TO GET OUT OF THIS LEASE WITHOUT GETTING UPSIDE DOWN ON LEASING ANOTHER VEHICLE I WOULD DO IT IN A MINUTE. THIS OUR FOURTH PILOT AND WE HAVE HAD FEW PROBLEMS WITH THEM. THEY ARE VERY STABLE ON ICE AND GET THROUGH THE SNOW VERY WELL. UP UNTIL 2013 THE PILOT SEEMED TO HAVE A VERY GOOD RIDE ON THE HIGHWAY AND WE HAVE TAKEN MANY LONG TRIPS WITH OUR PILOTS. NOW ANY TRIP WE TAKE WE OUR PREOCCUPIED WITH THIS RUMBLE AND ARE CONSTANTLY ASKING EACH OTHER "CAN YOU FEEL THAT". I AM VERY DISAPPOINTED WITH THIS VEHICLE AND IF A FIX CAN'T BE FOUND FOR THIS IT WILL BE THE LAST PILOT WE LEASE. I DON'T KNOW OF ANY SAFETY RELATED INCIDENTS TO THIS PROBLEM BUT I CAN'T BELIEVE THAT THROUGHOUT THE LIFE OF A VEHICLE THERE CAN BE A RUMBLE LIKE THIS AND NOT CAUSE A PROBLEM IN THE REAREND, POSSIBLY EVEN LOCKING UP. *TR
Apr 21, 2013
ELECTRICAL SYSTEM
3 complaints
VEHICLE WAS PARKED AND REAR LATCH WAS UNABLE TO OPEN FROM BUTTON ON HATCH OR KEY. THIS IS A SAFETY HAZARD NOT BEING ABLE TO OPEN REAR LATCH. I COULD NOT FIND ANY WAY TO OPEN THE REAR LATCH EVEN FROM INSIDE WITH AN ESCAPE BUTTON.
Jun 03, 2019
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE LOCKS AT INOPPORTUNE TIMES. THE DASH CAMERA WORKS OFF AND ON AS WELL AS THE LOCKS IN THE CAR. IT IS UNSAFE FOR MY CHILDREN BECAUSE THEY CAN GET LOCKED IN THE CAR.
Nov 15, 2017
AT ABOUT 12:05 PM, ON DECEMBER 7TH (WHILE DRIVING APPROXIMATELY 45MPH) ON A FLAT SURFACE STREET WITH MY WIFE IN THE FRONT SEAT AND TWO CHILDREN IN THE BACK SEAT, WE HEARD A GRINDING NOISE COMING FROM BENEATH THE FRONT PASSENGER SIDE OF THE CAR. SECONDS LATER, MY WIFE GRABS HER FOOT AND SCREAMS IN EXCRUCIATING PAIN. I PULL OVER AND SAW A .25 INCH? THICK BY 5 INCH LONG ABRASION THAT RAN ACROSS THE ARC OF HER RIGHT FOOT THAT TORE THE TOP LAYERS OF HER SKIN. AFTER WE STOPPED BY A LOCAL TARGET TO BUY GAUZE AND BANDAGES AND DROPPED OFF OUR CHILDREN AT A LOCAL FRIEND'S HOUSE I CHECKED MY WIFE INTO URGENT CARE AT ST. JUDE'S HOSPITAL, LOCATED WITHIN TEN MILES OF THE INCIDENT, TO HAVE THE WOUND EXAMINED. A PHYSICIAN DIAGNOSED THE ABRASION AS A SECOND DEGREE ELECTRICAL BURN AND GAVE HER A TETANUS SHOT AND PAIN MEDICATIONS. I REPORTED THE ISSUE TO OC HONDA WORLD, THE DEALERSHIP WHERE I PURCHASED THE CAR FROM WHILE WAITING IN LOBBY. I TOOK THE CAR IN ON DECEMBER ON 9TH AND 17TH AND THE SERVICE DEPARTMENT AT OC HONDA WORLD FOUND NOTHING FAULTY. PHOTOS OF THE INJURY COULD BE VIEWED AT: HTTP://TINYURL.COM/PILOT-INJURY-PHOTOS. I CONTACTED [XXX], HUMAN RELATIONS MANAGER, FROM HONDA OF NORTH AMERICA ON DECEMBER 16TH TO ADDRESS A SAFETY QUESTION HE WOULD NOT ANSWER... IF MY CAR HAS BEEN INSPECTED BY THE SERVICE TECHNICIANS AT OC HONDA WORLD AND FOUND NOTHING FAULTY... IS IT SAFE TO TRANSPORT PASSENGERS IN THE FRONT SEAT OF MY CAR? HE POLITELY AND FIRMLY SAID I CANNOT ANSWER THAT QUESTION. HE STATED THAT ANYTHING COULD HAPPEN NOW AND IN THE NEXT TEN MINUTES. THIS WAS VERY COMFORTING AS I BOUGHT MY HONDA PILOT TOURING WITH THREE FACTORS IN MIND: (1) SAFETY; (2) RELIABILITY; AND (3) ROOMY INTERIOR SPACE. THIS INCIDENT COMPLETELY FACTORED OUT MY FIRST PRIORITY AS PASSENGER SAFETY HAS BEEN COMPROMISED... WHAT OPTIONS DO I HAVE AS A CONSUMER? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 1/29/16 *JS
Dec 30, 2014
EXTERIOR LIGHTING
2 complaints
Wires burnt to headlights as a result of overheating wires; resulted in both low beam headlights going out while driving. It seems like Honda has had this problem previously in older Pilot models. Unsure of why they are making newer vehicles with the same issues.
Nov 07, 2023
THE LOW BEAM HEADLIGHT ON THE PASSENGER SIDE STOPPED WORKING. I REPLACING THE BULB, BUT IT STILL WOULDN'T WORK. SIX TO EIGHT WEEKS LATER THE DRIVERS' SIDE LOW BEAM STOPPED WORKING. WHEN LOOKING IT UP ONLINE, I FOUND MANY PEOPLE HAVE HAD THE SAME ISSUE AS FAR BACK AS 2005 HONDA MODELS AND NOT ONLY WITH THE PILOTS BUT SEVERAL OTHER MODELS. I HAVE AN APPOINTMENT ON 5/30/19 AT A HONDA DEALERSHIP TO REPAIR A RECALL ON THE PASSENGER SIDE AIRBAG AND WILL GET AN ESTIMATE ON THE COST FOR FIXING THE LOW BEAM HEADLIGHTS. AT WHAT POINT DOES HONDA NEED TO TAKE RESPONSIBILITY FOR THIS PROBLEM INSTEAD OF THEIR CUSTOMERS PAYING FOR THEIR FAULTY WIRING?
May 22, 2019
STEERING,SUSPENSION,POWER TRAIN
2 complaints
Excessive vibration, speeds above 50mph vibrates the entire vehicle.
Mar 12, 2023
2013 HONDA PILOT. CONSUMERS WRITE IN REGARDS TO VEHICLE SHUDDERS, PULSATES AND VIBRATES INTERMITTENTLY DURING NORMAL DRIVING CONDITIONS. *SMD THE CONSUMER STATED THE SHUDDER, PULSATING AND VIBRATION OCCURRED INTERMITTENTLY DURING ANY AND ALL DRIVING CONDITIONS. THE CONSUMER WAS INFORMED BY HONDA REPRESENTATIVES AD TECHNICIANS THAT VIBRATION WAS CAUSED BY THE VARIABLE CYLINDER CONTROL SYSTEM AND IT USUALLY STARTED AFTER 1000 MILES. THE CONSUMER WAS INFORMED HONDA WAS WORKING ON A FIX, BUT MAY OR MAY NOT HAVE A SOLUTION IN THE FUTURE. ALSO, THERE WAS A VERY DISTINCT AND CONSTANT PULL TO THE LEFT IN THE STEERING SYSTEM. THE FUEL SYSTEM ALERT LIGHT ILLUMINATED AFTER THE TANK WAS FILLED WITH GAS. THE CONSUMER WAS INSTRUCTED BY THE DEALER, TO REMOVE AND REPLACE THE GAS GAP. THE ALERT LIGHT WENT OUT. THE CONSUMER STATED THE VEHICLE SHIFTED HARSHLY AND IT FELT AS THOUGH HE TRANSMISSION WAS FAILING. THE CONSUMER STATED THE PROBLEM BECAME WORSE AS TIME WENT ON. *JB
May 07, 2014
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
During my commute home from work my vehicle began shaking as if it was going to stall. The orange check engine light began to flash. I used my scanner and it read the code P0303. I took it to a mechanic the following day and they stated the engine is burning excessive oil and misfiring due to Honda’s Variable Cylinder Management system. The oil is soaking the rear three spark plugs from continuously turning on/off while driving causing the engine cylinders to misfire. They stated it is not safe to drive due to possible shut off, power loss, acceleration loss, and damage to the other car systems. I have regular maintenance done to the vehicle but due to the VCM system it will continue to have the same issues. I paid a lot of money for a “reliable” car but the mechanic is saying I need a new motor.
Oct 14, 2022
ON 7/5/2016, I SET OUT TO DRIVE MY PARENTS TO AN APPOINTMENT. I AM THEIR FULL-TIME CAREGIVER. MY FATHER HAS DEMENTIA & RHEUMATOID ARTHRITIS AND MY MOTHER HAS ALZHEIMER'S. MY 9 YR OLD GOLDEN RETRIEVER WAS ALSO IN THE CAR. WHEN I TRIED STARTING THE CAR, IT DIDN'T WANT TO TURN OVER. BUT AFTER A FEW TRIES, IT STARTED. NO INDICATOR LIGHTS CAME ON, SO I FIGURED IT WAS A FLUKE. I PULLED OUT OF THE DRIVEWAY, BEGAN DRIVING (NEIGHBORHOOD - 25MPH SPEED LIM) AND SHORTLY BEGAN HEARING KNOCKING NOISES. AFTER LESS THAN A QUARTER OF A MILE (CROSSING SUBURBAN MAIN ROAD 35MPH SPEED LIM), THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. I TURNED OFF THE AIR CONDITIONER AND ROLLED DOWN THE WINDOWS, AND I PROMPTLY TURNED AROUND AND HEADED BACK HOME. IT CONTINUED TO KNOCK AND FAILED TO ACCELERATE ABOVE 20 MPH. STILL, NO INDICATOR LIGHTS CAME ON. I ALSO CHECKED THE TEMPERATURE GAUGE AND OIL GAUGES AND THEY WERE ALSO GIVING NORMAL READINGS. WE FAILED TO MAKE IT THE QUARTER-MILE BACK HOME. SHORTLY AFTER I TURNED THE CORNER ONE STREET AWAY FROM OUR HOUSE, THERE WAS A SUDDEN EXPLOSION IN THE ENGINE RIGHT IN FRONT OF ME IN THE DRIVER'S SEAT AND THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. LESS THAN A SPLIT SECOND BEFORE THE EXPLOSION, THE CHECK OIL AND CHECK ENGINE LIGHTS CAME ON. IT DIDN'T EVEN GIVE ME ENOUGH TIME TO GET MY FINGER ON THE KEY BEFORE IT SET ABLAZE. MY FATHER CAN'T WALK WELL AND USES A SCOOTER. BOTH MY PARENTS ARE DIMINISHED MENTALLY AND COULD NOT UNLOCK THEIR DOORS WHICH DID NOT UNLOCK AUTOMATICALLY. IF I HADN'T ROLLED DOWN THE WINDOWS, & IF THIS HAD HAPPENED ON THE MAIN ROAD INSTEAD OF OUR NEIGHBORHOOD WHERE PEOPLE CAME TO HELP, I COULD NOT HAVE GOTTEN EVERYONE OUT IN TIME. INSURANCE CO TOLD ME THERE WAS A RECALL ON ENGINE PISTON WE WERE NEVER NOTIFIED OF - #13V382000. NEITHER DEALERSHIP-HERITAGE HONDA WESTMINSTER MD-NOR LOCAL SERVICE PROVIDER SHOCKLEY HONDA KNEW ABOUT IT EITHER.
Feb 20, 2017
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
Since purchasing new in 2013, experienced ongoing issues with VCM. Noticable vibration/shudder at all speeds except during heavy acceleration. Taken to dealer mant times. They are able to reproduce but state no fix available. It's how the car was made. In addition to vibration, engine makes a chirping noise when accelerating through vibration. I believe they are related although neither have been able to be fixed. No warning lights illuminate. I purchased this car for the 4wd as I live in snow/ice climate. However, excessive vibration/shudder makes driving in these conditions (any conditions) unsafe due to constant need to fluctuate acceleration/ deceleration to help minimize vibration/shudder to regain sense of control. If you maintain speed while vibrating on snow/ice you feel like you are losing control. This vibration HAS to have a long-term effect on engine/car integrity. It's strong enough that some day I imagine I'll come to a stop and at that very moment, every screw will have come loose/undone from years of vibrating and I'll be left sitting in the seat holding just the steering wheel with the car in parts all around me.
Nov 07, 2021
SOMETIMES WHEN STARTING OUT AND MAKING LEFT OR RIGHT HAND TURN AFTER BEING STOPPED AT A STOP LIGHT OR STOP SIGN, THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AT THE LEAST AND ALSO VERY DANGEROUS AS ONE COULD EASILY GET REARENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. *TR
Aug 14, 2014
SEATS,ENGINE
2 complaints
THE CAR HAS ENGINE CHECK LIGHT AND TRACTION LIGHTS ARE ON. MECHANIC DIAGNOSED THE CODES TO MATCH A RECALL WHICH MY VIN IS EXCLUDED EVEN THOUGHT I AM FACING THE SAME EXACT ISSUE. PISTON MISFIRING AND THE ENGINE CAN LOCK AT ANY TIME CAUSING AN ACCIDENT. CODES GIVE TO ME BY MECHANIC THAT SAID THAT HONDA SHOULD ADDRESS THIS ISSUE: DTC - P0301 AND P0304. BULLETIN -13-082. DTC 83-11 AND DTC - 83-12. DEALERSHIP NEVER MENTIONED THIS TO ME I HAD TO GO TO INDEPENDENT MECHANIC. INFO: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10053786-6271.PDF SUMMARY: "THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 THROUGH P0304 AND CAUSE THE MIL TO COME ON" THIS ISSUE CAME UP TWO TIMES. FIRST THE DEALERSHIP ASKED ME TO SERVICE ALL CAR PARTS WHICH I DID TO GET THE ENGINE LIGHT FIXED - COST ME $1000. THEN THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON THEY TOLD ME THEY CLEANED THE PISTONS AND I SHOULD BE GOOD. THE THIRD TIME I BROUGHT THE CAR BACK TO THEM ALL IN ABOUT THREE WEEKS, THEY SAID OH... YOU NEED $3K TO DO THIS PROCEDURE WHICH HONDA RECOMMENDS AND THEN I LOST IT. I REALIZED I WAS BEING PLAYED AND I TOOK IT TO INDEPENDENT MECHANIC WHICH BROUGHT THIS TO MY ATTENTION. I HAVE BEEN TRYING TO CONTACT AMERICAN HONDA OVER THE PHONE AND THEY DO NOT ANSWER ANY CALLS. THE NUMBER RINGS 3 TIMES THEN PLAYS SOME MUSIC AND THEN ENDS THE CALL. I ALSO SENT THEM AN EMAIL WHICH CAUSED MR MARIO REPRESENTING AMERICAN HONDA, TO CALL ME. I MISSED HIS CALL AND I CALLED HIM BACK MULTIPLE TIMES BUT HE IS NEVER IN THE OFFICE. CASE REFERENCE: # 11373382
Jun 28, 2020
WHENEVER I DRIVE BETWEEN 35-45 MPH THE CAR SHUDDERS AND VIBRATES. THERE IS NO VIBRATION THRU THE STEERING WHEEL. I FEEL IT THRU THE CAR SEAT, BACK, AND CENTER STORAGE LID. PASSENGERS HAVE REMARKED "WHAT'S WRONG WITH YOUR CAR?" AT 35 MPH THE CAR DRIVES VERY SMOOTH. BY 35 MPH IT'S LIKE DRIVING A DIFFERENT CAR. THE VIBRATION IS GETTING MORE PRONOUNCED AS MILES ACCRUE. *TR
Jan 03, 2014
STEERING,POWER TRAIN,ENGINE
2 complaints
I CHANGED TIRE ,BUSHING STABILIZER,WHEEL BALANCE ALIGNMENT, CHANGED THE TIE ROD AND CV AXLE BUT THE CAR STILL SHAKING BETWEEN THE SPEED OF 60MPH-70MPH..I DON'T REMEMBER WHEN MY HONDA PILOT 2013 MISFIRED THEN THEY FIXED IT BUT MY TIMING BELT EVERYTHING WAS MAKING SOUND , I SPENT TO MY MECHANIC FRIEND COZ THE DEALER CHARGE ME A PRICE OF 950$ TO DO TIMING BELT SERVICE.
Nov 19, 2019
INTERMITTENTLY WHEN STARTING TO DRIVE AFTER BEING STOPPED AT LIGHT OR STOP SIGN THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AND ALSO VERY DANGEROUS AS SOMEONE COULD EASILY GET REAR-ENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. THERE IS ALSO VIBRATION AND SHUTTER AT CERTAIN SPEEDS AND SEEMS TO BE WORST WHEN ECO MODE KICKS IN AND WHEN DRIVING CONSERVATIVELY. THERE IS ALSO A PULL IN THE STEERING UPON ACCELERATION. *TR
Sep 18, 2014
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
I WAS TRAVELING AT ABOUT 35MPH IN A CITY STREET AND SLOWLY APPROACHING AN INTERSECTION TO MAKE A RIGHT TURN. OUT OF A SUDDEN, THE CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE, CRASHING INTO ANOTHER VEHICLE AND RUNNING OFF THE ROAD. BOTH AIRBAGS DEPLOYED.
Mar 30, 2019
VEHICLE SHUTTERS TERRIBLE AT CERTAIN SPEEDS/RPM. HAVE TO ADJUST ACCELERATION TO GET IT TO STOP. HUGE SAFETY ISSUE. NOT NORMAL OPERATION FOR A NEW VEHICLE. IT'S CRIMINAL THAT HONDA CLAIMS ITS NORMAL. *TR
Feb 10, 2014
STEERING,SERVICE BRAKES
2 complaints
I HAVE HAD SHAKING IN STEERING WHEEL AT 60-70 MPH AND BRAKES CAUSE THE CAR TO SHUDDER. THE BRAKES GRABBED WHEN LIGHTLY TOUCHED THEM AT 70 MPH TO AVOID A TRUCK THAT PULLED INTO MY LANE. AFRAID THAT VEHICLE WILL LOSE CONTROL DUE TO SUDDEN BRAKE AND SHUDDER IN STEERING.
Dec 06, 2018
MY HONDA PILOT EX-L MODEL HAS 36500 MILES. IT ALL STARTED AFTER 20000 MILES, BREAKS STARTED FEELING SPONGY AND TAKES LONGER DISTANCE TO STOP THE VEHICLE. WHEN I TOOK IT TO DEALERSHIP, THEY TOLD ME THE BREAKS ARE WORKING AS DESIGNED. NOW MY STEERING IS SHAKING VIGOROUSLY WHEN I APPLY BREAK AFTER 40 MPH SPEED. ANYTHING LOWER THAT SPEED STEERING IS LESS SHAKY BUT I CAN FEEL THE STEERING IS SHAKING EVEN IN THAT SPEED. NOW BREAKING DISTANCE IS LOT LONGER AND DURING RED LIGHTS I AM CROSSING THE LINE DURING INTENSE TRAFFIC STOPS.
Aug 09, 2016
POWER TRAIN,SERVICE BRAKES
2 complaints
MY DAUGHTER WAS BACKING OUT OF THE GARAGE ONTO A SLOPED DRIVEWAY, APPLIED THE BRAKE, SHIFTED INTO PARK GEAR SELECTOR, EXITED AUTO TO RETRIEVE SOMETHING FROM GARAGE. NOTICED THE CAR ROLLING , ATTEMPTED TO GET IN THE CAR, AS HER TWO CHILDREN WERE IN THE REAR (AGES 6 &9).CAR ROLLED OVER HER LEG, RESULTING IN MAJOR COMPOUND FRACTURE, RESULTING IN EXTENSIVE SURGERY, METAL ROD AND SCREWS IN HER LEG. CAR ROLLED BACKWARDS CROSSING STREET INTO DITCH. POLICE REPORT INDICATES ENGINE WAS STILL RUNNING WITH GEAR IN REVERSE . HONDA CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/21/2014 *JS
Apr 28, 2014
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE AT NORMAL STOPPING DISTANCE AND THE BRAKE PEDAL FELT SOFT. WHEN DEPRESSED, THE BRAKE PEDAL WOULD TRAVEL PARTIALLY TO THE FLOORBOARD ACCOMPANIED BY AN ABNORMAL VIBRATION OCCURRED WHEN DRIVING 65 MPH. THE FAILURE WOULD OCCUR WHEN TRAVELING OVER A FLAT SURFACE OR WHEN THE CYLINDER WAS IN THIRD. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO LOCATE A FAILURE CODE FOR THE VIBRATION OR THE BRAKE FAILURE. THE DEALER LOOSENED THE ENGINE AND THE TRANSMISSION BOLTS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 2,400.
Jan 22, 2013
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I HAVE A 2013 HONDA PILOT, LESS THAN 1 MONTH SINCE PURCHASE. AT SPEEDS FROM 20 MPH TO 70 MPH MY ENGINE AND CAR WILL, VIBRATE, SHUDDER. THERE IS ALSO A LOW FREQUENCY NOISE THAT SEEMS TO VIBRATE IN MY EAR WHICH IS ALSO QUITE A DISTRACTION. IT SEEMS TO HAPPEN MOST WHEN I AM ON A FLAT OR SLIGHT INCLINE. THE ONLY WAY TO GET IT TO STOP IS TO EITHER SPEED UP OR LET OFF THE GAS. THIS IS VERY DISTRACTING WHILE DRIVING AT HIGHWAY SPEEDS, AND VERY FRUSTRATING SINCE IT IS A NEW VEHICLE. I HAVE TAKEN IT BACK TO THE HONDA DEALERSHIP AND THEY SAID THAT THEY FEEL THE PROBLEM, BUT THEY SAID THAT AMERICAN HONDA STATES THAT THIS IS NORMAL FOR THIS VEHICLE. I DO NOT UNDERSTAND HOW THIS COULD BE NORMAL. A ROUGH FEELING, VIBRATING CABIN AND SHUDDERING ENGINE IS NOT A NORMAL OPERATING CAR. IT FEELS LIKE SOMETHING WILL BREAK OR COME LOOSE, WHICH MAKES ME VERY NERVOUS AS MY CHILDREN COMMUTE WITH ME EVERY DAY. *TR
Nov 15, 2013
THIS REPORT IS FOR A NEW, 2013 HONDA PILOT TOURING MODEL WITH LESS THAN 100 MILES ON THE ODOMETER AND HAS CONTINUED SINCE. AFTER THE CAR IS WARMED UP, AND WHEN THE ECO LIGHT ILLUMINATES, THERE IS A SHUDDER OR A LOW FREQUENCY, RUMBLING VIBRATION THROUGHOUT THE VEHICLE. THIS WAS FIRST NOTICED WHILE ON THE HIGHWAY WITH CRUISE CONTROL SET, BUT HAS SINCE BEEN OBSERVED AT MULTIPLE SPEEDS WITH OR WITHOUT CRUISE CONTROL. THE VIBRATION STARTS WHEN BACKING OFF THE ACCELERATOR AFTER REACHING A CONSTANT SPEED AND CONTINUES UNTIL THE ENGINE LOADS DOWN DUE TO A HILL OR FURTHER ACCELERATION. THIS ALSO COINCIDES WITH THE ECO LIGHT TURNING OFF. IT DOES NOT APPEAR TO BE RELATED TO A SHIFT POINT, BECAUSE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, THE VIBRATION STOPS AND THE ENGINE RPMS STAY CONSTANT. THE LEVEL OF VIBRATION IS NOT AS INTENSE AS THAT OF RIDING OVER RUMBLE-STRIPS, BUT THE FREQUENCY IS SIMILAR. THE LEVEL OF VIBRATION APPEARS WORSE AT HIGHER ENGINE RPMS. *TR
May 05, 2013
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
The lights(traction control light, check engine,) in the dash come on and go off intermittently and vehicle display reads check emissions system and check VSA (vehicle stability assist) I got the vehicle scanned for the codes it throws and the print out was for the power train control module the piston rings all of them failed emission test! The dash lights come on for two to three weeks at a time and than just go off while the lights are illuminated I have no traction control no eco mode and the car doesn’t get the correct power while accelerating speed sometimes it gets too much power and accelerates too high causing the vehicle to take off and without any kind of traction
Nov 15, 2024
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact owns a 2013 Honda Pilot. The contact stated while starting the vehicle, the ABS warning light, the brake warning light, and the traction control warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the pressure sensor had malfunctioned and the VSA module needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the parts was unavailable. The manufacturer was contacted and stated that the part unavailable and did not provide any assistance. The failure mileage was 74,000.
Aug 28, 2023
STEERING,STRUCTURE
1 complaint
The contact owns a 2013 Honda Pilot. The contact stated that the fog lights and exterior lights became inoperable. The contact noticed there was rust underneath the hood. There were no warning lights illuminated. The contact also needed to add additional power steering fluid three times per week. The vehicle was taken to the local dealer where it was diagnosed that the power steering gear box, power steering lines, water lines and hoses needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated that the power steering reservoir, power steering cooling lines, power steering line rem pump, and power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 177,000.
Jan 24, 2023
UNKNOWN OR OTHER,ENGINE
1 complaint
MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT THE CODE WAS COVERED UNDER A WARRANTY EXTENSION BY HONDA. I TOOK MY VEHICLE TO THE DEALER, THEY AGREED AND REPLACE 4 OF THE 6 MISFIRING PISTONS. THEY RECOMMENDED I REPLACE THE OTHER 2 PISTONS AT MY COST. I DID NOT. THE DEALER SAID THERE WAS NOTHING WRONG WITH THEM AND THAT'S WHY THEY WEREN'T REPLACING THEM. I LATER FOUND OUT THAT THEY ALSO REPLACED SCORED BEARINGS. UPON PICKING UP MY VEHICLE, I TOOK IT TO MY MECHANIC TO FIX A BUSHING THAT THE DEALER RECOMMENDED BE REPLACED. MY VEHICLE WAS ALSO MAKING A TINGING NOISE I WANT LOOKED AT. IT WAS NOT MAKING THIS NOISE PRIOR TO BEING REPAIRED AT DEALER. MY MECHANIC FIXED THE BUSHING AND SUGGESTED I TAKE IT BACK TO THE DEALER AS THE ISSUE WAS A DIRECT RESULT OF THE BURNING OIL WHICH WAS A RESULT OF THE BAD PISTONS. IT WAS THEN THAT THE DEALER TOLD ME ABOUT THE SCORED BEARINGS. THEY SAID THEY WENT TO THEIR REP BECAUSE THERE WAS DAMAGE. I NEEDED A NEW ENGINE. (APPARENTLY THIS WAS KNOWN WHEN I PICKED UP MY CAR THE FIRST TIME). THE REP FOR THE DEALERSHIP INFORMED THEM THAT BECAUSE MY OIL CHANGES WERE DONE AT A PRIVATE MECHANIC AND NOT AT THE DEALERSHIP, NO GOOD WILL WOULD BE GIVEN AND I WOULD BE RESPONSIBLE FOR REPLACING THE ENGINE AT MY OWN COST, AS WELL AS THE WRECKED CATALYTIC CONVERTER, ALSO A RESULT OF THE BURNED OIL FROM THE BAD PISTONS. THE DEALER SUGGESTED I CONTACT AMERICAN HONDA. I DID SO AND AFTER SEVERAL PHONE CALLS THE DEALER WAS INFORMED BY AMERICAN HONDA THAT THE DECISION WAS UP TO THE REP. THE DEALER REACHED OUT TO THE REP AGAIN AND AGAIN REP REFUSED TO FIX THE PROBLEM. I NOW HAVE A VEHICLE WHICH I STILL HAVE 2.5 YEARS OF PAYMENTS (I'VE OWNED IT FOR 2.5 YEARS) THAT CANNOT NOT BE DRIVEN. HONDA SHOULD FIX THIS AS THE PROBLEM IS A RESULT OF THE THE DAMAGE CAUSE BY THEIR FAULTY PISTONS! **NOTE: DATE BELOW IS APPROXIMATE**
Nov 22, 2020
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
CHECK FUEL CAP MESSAGE COMES ON SOMETIMES EVEN AFTER I TIGHTEN THE FUEL CAP. SOMETIMES THE MESSAGE STOPS ON ITS OWN. DON'T KNOW WHY. CHECK ENGINE LIGHT COMES ON SOMETIMES AND GOES OFF ON ITS OWN. DON'T KNOW WHY. I NOTICED THESE ALERTS WHEN THE CAR IS MOVING OR SITTING AT AN IDLE. CITY DRIVING WITH VERY LITTLE HIGHWAY DRIVING. I CHECKED HONDA WEBSITE TODAY FOR A LIST OF RECALLS ON MY VIN, BUT THE WEBSITE SAID THAT THERE WERE NOT OPEN RECALLS ON MY VEHICLE. I WONDER ABOUT THE AIRBAGS IN THE VEHICLE.
Sep 19, 2020
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
I THOUGHT FINALLY I COULD START ENJOYING THE LUXURY IN A CAR BUT HONDA COMPANY PAINTED MY FACE SHAME BY MAKING ME FEEL DISAPPOINTED WITH THEIR PRODUCT. MY CAR STEERING IS SO HARD FOR ME A WOMAN, THE AIR CONDITIONING WILL NOT BLOW TO THE RIGHT DIRECTION EVEN WHEN I SET THE MODE, THE BELT IS NOT PROPERLY POSITIONED, THE ROOF PAINT IS PEELING OFF IN LESS THAN A YEAR I BOUGHT IT, THIS IS 2013 VEHICLE , THIS REALLY BROKE MY HEART AS A SINGLE MOTHER, I HAVE A LOT ON MY PLATE ALREADY, NOW ADD ALL THESE. SOMEBODY PLEASE HELP ME, I'M LOOSING IT , PLEASE HELP ME😭😭😭😭 *TR
May 14, 2020
SERVICE BRAKES, HYDRAULIC,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.
Mar 25, 2020
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
THE CAR IS MAKING THESE HORRIBLE NOISES. THE DEALERSHIP CLAIMS EVERYTHING WAS FIND WHEN THEY SOLD IT TO US. WE TOOK IT BACK A FEW DAYS LATER FOR THEM TO FIX IT AND THEY CLAIMED TO FIX IT BUT NEVER DID. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY CAN NOT FIGURE OUT WHAT IT IS AFTER HAVE IT AT LEAST 3 OR 4 DAYS. IT'S LIKE A VIBRATION/GRINDING NOISE. THE ALIGNMENT IS FINE BUT IT STILL PULLS AND THE STEERING WHEEL IS OFF. IT ALWAYS MAKES A GRINDING NOISE AND THE VIBRATION AND GRINDING STARTS WHEN YOU ARE DRIVING AND IT HITS A CONSTANT SPEED EVEN WHEN YOU DONT USE THE CRUISE CONTROL.
Nov 13, 2019
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHEN THE BRAKES ARE APPLIED THE FRONT END STARTS TO VIBRATE AS THE CAR IS MOVING ON STREETS, ROADS, HIGHWAYS AND INTERSTATE HIGHWAYS. NOT DURING A TURN, YET. JUST MOVING FORWARD. THERE HAS BEEN NO ACCIDENT AS OF YET BUT, I AM FEARFUL THAT THE VIBRATION WILL NOT ALLOW THE CAR TO STOP IN TIME TO SAVE MY LIFE AS WELL AS WHO EVER I HIT. THIS IS A DANGEROUS SITUATION. THE PILOT WAS TAKEN TO THE LOCAL HONDA DEALERSHIP THIS MORNING. THEY CALLED WITH A BILL FOR 1,052.00 FOR COMPLIANCE BUSHINGS. THIS CAR IS SIX YEARS OLD WITH 61,026 MILES, WAY TOO YOUNG TO BE COSTING ME THAT MUCH MONEY FOR A 'FRONT / REAR STABILIZER', THAT SHOULD BE A PROBLEM AT MAYBE 200,000 MILES. WILL I EVER BUY ANOTHER HONDA? LET'S SEE!!!!! HMMMM. I'M THINKING ABOUT IT.
Jul 19, 2019
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
REAR DOOR IS NOT OPENING , SWITCH DOES NOT RESPOND TO PRESSING , YOU HEAR THE UNLOCKING SOUND AND LIGHT TURNS ON BUT DOOR WONT OPEN , THIS IS NOT AN ELECTRICAL DOOR THAT OPENS BY ITSELF , THIS IS A MAIN ISSUE SINCE I CANNOT OPEN THE DOOR TO PUT MY KIDS STROLLERS , ETC . BY DOING SO MUCH PRESSURE IN THE DOOR , I TOOK OFF THE HANDLE AND BROKE ONE OF THE PINS . IS ANYBODY EXPERIENCING THE SAME ISSUE ?
Oct 25, 2018
STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
WHEN DRIVING ON THE HIGHWAY BETWEEN THE SPEED OF 60-80 MPH, THE STEERING WHEEL SHAKES VERY NOTICEABLY MAKING IT VERY UNCOMFORTABLE TO DRIVE WITH THE VIBRATION. I HAVE HAD TIRES REPLACED AND THE WHEELS REBALANCED AND NOTHING SEEMS TO FIX THE PROBLEM. I HAVE BEEN DEALING WITH THIS FOR MONTHS AND NO SERVICE STATION IS ABLE TO FIX THE PROBLEM. FEARING THAT SOMETHING MAY HAPPEN WHEN DRIVING ON THE HIGHWAY OR WHEN MY CHILDREN DRIVE THE CAR. SAFETY IS MY NUMBER ONE CONCERN WHEN GETTING INTO A VEHICLE AND IT IS VERY UPSETTING THAT I BOUGHT A BRAND NEW CAR TO AVOID THE UNKNOWN PROBLEMS OF A USED VEHICLE. UPON DOING SOME RESEARCH ON THE INTERNET TO FIND A SOLUTION TO MY PROBLEM, I HAVE DISCOVERED THAT EVERY HONDA PILOT OWNER IS COMPLAINING ABOUT THE SAME ISSUE AND THAT HONDA DOES NOT WANT TO FIX THE PROBLEM.
Aug 28, 2018
AIR BAGS,SEAT BELTS
1 complaint
THE SRS MODUAL IS DEFECTIVE SO I HAVE NON WORKING AIR BAGS AND THE LEFT SEAT BELT IS DEFECTIVE. HONDA SAYS THE WILL FIX THE SEAT BELT BOT NOT THE SRS MODUAL.
Apr 12, 2018
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO NARDY HONDA (559 MIDDLE COUNTRY RD, ST JAMES, NY), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Nov 17, 2017
AIR BAGS,UNKNOWN OR OTHER
1 complaint
"TAKATA RECALL" INFLATORS / AIRBAGS: AS PER NOTICE IN MAIL FROM TK HOLDINGS, INC., ET AL., WE CONTACTED THE HONDA DEALERSHIP IN ARLINGTON TX 'VANDERGRIFF HONDA & MADE APPOINTMENT TO MEET WITH SERVICE ADVISOR/REP. HOWEVER WHEN HE LISTED OUR VIN HE STATED ([XXX]) THAT ONLY 2 RECALLS WERE ISSUED ON OUR 2013 HONDA PILOT BUT NOT PERTAINING TO OUR VEHICLE'S AIRBAGS.. SO WOULD U PLEASE INVESTIGATE THE SUBJECT AS WE ARE SENIORS IN OUR AGE 70+ YEARS & VERY NERVOUS IN DRIVING OUR HONDA IN CASE OF ACCIDENT. YOUR WEBSITE LISTED UNDER 'SAFERCARS.GOV' STATES 'RIVETS DEFECTS' IN OUR MODEL 2013 PILOT BUT THE DEALERSHIP INSISTED THERE IS NO RECALL ON THE TAKATA AIRBAGS/INFLATORS FOR OUR MODEL YEAR 2013 HONDA PILOT FWD. YOUR FURTHER PROPER REVIEW IN FINDING OUT WHO IS TELLING THE TRUTH OR ANSWER W/BE APPRECIATED. THANKS IN ADVANCE FOR YOUR REPLY, & OUR BEST REGARDS. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 24, 2017
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
IT WAS A SUNNY AND VERY HOT DAY, TEMPERATURES ABOVE 90 DEGREES. THE VEHICLE WAS PROCEEDING WEST ON A 2 LANE IN TOWN STREET, WITH NO CURBS, WITH ONE VEHICLE IN FRONT, STOPPED AT THE INTERSECTION TO A 2 LANE HIGHWAY. AS THE VEHICLE WAS APPROACHING THE RAILROAD TRACKS, WITH A SLIGHT INCLINE, THE DRIVER APPLIED THE BRAKES FOR THE STOP SIGN AFTER THE RAILROAD TRACKS. AS THE DRIVER APPLIED THE BRAKES, THE CAR ACCELERATED TOWARDS THE HIGHWAY. AT THIS POINT, THE DRIVER SAID, 'IT'S NOT STOPPING'IT'S NOT STOPPING.' TO THE OVER 2 PASSENGERS OF THE CAR. THERE WAS A CAR IN FRONT OF THE CAR, WAITING TO TURN ONTO THE HIGHWAY AND CAR GETTING READY TO CROSS THE HIGHWAY, AS WELL AS A CAR ON THE HIGHWAY NEAR THE INTERSECTION. THE DRIVER CONTINUED TO APPLY THE BREAKS WITHOUT THE CAR BREAKING AND VEERED TO THE LEFT TO TRY TO AVOID THE CAR IN FRONT. AS THE CAR ACCELERATED, IT HIT THE CAR IN FRONT AND BOUNCED OFF THE LEFT BACK BUMPER OF THE CAR IN FRONT AND CAME TO A STOP. THEY CARS WERE NOT MOVING AT A HIGH RATE OF SPEED BUT THE CAR IN QUESTION WAS NOT STOPPING EVEN WITH THE BREAKS APPLIED, FOOT ON THE BRAKE PETAL, FOOT NOT ON ACCELERATOR. IT WAS ACCELERATING. THE CAR WAS PUT INTO PARK. THE CAR SEEMED TO 'HAVE A MIND OF IT'S OWN' NOT BREAKING BUT ACCELERATING. THERE WAS AN UNKNOWN CAUSE FOR THIS AS OF THIS TIME. A COUNTY DEPUTY WAS IN THE AREA AND CAME OVER TO THE ACCIDENT.
Jul 24, 2017
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE RELEASES AT INOPPORTUNE TIMES (MOVING, PARKING, WHILE UNATTENDED). IT'S INCONSISTENT AND EXTREMELY CHALLENGING ESPECIALLY WITH SMALL CHILDREN WITH THE POTENTIAL OF LOCKING THEM IN THE CAR. PROACTIVELY, I HAVE TO KEEP ONE DOOR OPEN TO MAINTAIN GENERAL SAFETY. ADDITIONALLY, THE REAR CAMERA IS UNRELIABLE. IT ALSO WORKS INTERMITTENTLY.
Feb 16, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
ENGINE/PISTON/RING ISSUE. RINGS NOT ALIGNED PROPERLY IN ONE OF PISTONS ( FACTORY/ASSEMBLY ERROR) RESULTED IN OIL LEAKING AND THROWN ON ENGINE , CAUSED 2 SPARK PLUGS TO FAIL, THIS CAUSED ENGINE LIGHT TO COME ON AND THEN THE VSA AND VTM-4 CAME ON AND THE ECO LIGHT STOPPED WORKING...WE WERE TRAVELLING 70 MILES AN HOUR ON HIGHWAY. WE WERE REALLY AFRAID WHEN THE VTM-4 LIGHT CAME ON! WE HAD TO PULL OFF ROAD, FOR FEAR OF RUINING THE 4-WHEEL DRIVE SYSTEM, WE DIDN'T KNOW WHAT WAS HAPPENING.. WE COULDN'T GET THE LIGHTS TO GO OFF, FINALLY VTM-4 LIGHT WENT OFF AND ON THE OTHER LIGHTS STAYED ON...IT WAS CONFUSING.... BECAUSE THE LIGHTS WERE FALSE INDICATORS DUE TO BEING CONNECTED TO THE ENGINE LIGHT. THIS MALFUNCTION CAUSED THE VSA AND VTM-4 AND ECO LIGHT TO COME ON FALSELY. CREATING PANIC WHILE TRAVELLING 70 MILES AN HOUR ON INTERSTATE. CREATING THE FALSE IMPRESSSION THAT THE 4-WHEEL DRIVE SYSTEM HAD BEEN ACTIVATED WHILE TRAVELLING AT A SPEED OF 70 MILES AN HOUR. SUGGESTION:.... ENGINE LIGHT SHOULD BE SEPARATE FROM OTHER WARNING SYSTEM LIGHTS..THIS INCIDENT OCCURED APPROXIMATELY 300 MILES FROM OUR HOME ON A SUNDAY ..WE TOOK AUTOMOBILE TO DEALER MONDAY A.M. AND HAD REPAIR OF PISTON/RING GASKETS ETC IT WAS DETERMINED THE OTHER WARNING LIGHTS WERE FALSE INDICATORS.. .
Sep 01, 2016
STEERING
1 complaint
KEY WILL EITHER NOT GO INTO IGNITION KEY LOCK, OR IT WILL GO IN BUT YOU CAN'T TURN IT TO START CAR
Oct 18, 2015
STEERING,ELECTRICAL SYSTEM
1 complaint
MY IGNITION KEY WILL NOT TURN AT TIMES. I HAVE TO INSERT AND REMOVE THE KEY MULTIPLE TIMES UNTIL IT TURNS. IT HAPPENS RANDOMLY BUT SEEMS TO BE GETTING WORSE AS TIME GOES BY. I AM AFRAID THAT ONE DAY I WILL GET STRANDED. I NOTICED THAT SEVERAL PEOPLE HAVE REPORTED THAT HONDA IS AWARE OF THE ISSUE. *TR
Feb 20, 2015
SEATS,UNKNOWN OR OTHER
1 complaint
EVERY TIME I DRIVE THE CAR I HEAR SOME RATTLE- SQUEAKY KIND OF NOISES COMING FROM THE PASSENGER FRONT SEAT , I HAVE TAKEN THE CAR 4 TIMES ALREADY AND THE TECHNICIAN HASN'T BEEN ABLE TO FIX THE PROBLEM . *TR
Feb 09, 2015
STEERING,SUSPENSION
1 complaint
VEHICLE PULLS TO THE LEFT. THE DEALER PERFORMED AN ALIGNMENT AFTER MY TEST DRIVE AND IT IMPROVED SLIGHTLY THOUGH TECHNICIAN INDICATED HE FOUND NOTHING. HAD VEHICLE ALIGNED BY DEALER AGAIN AT 5000 MILES AS IT WAS PULLING LEFT AGAIN. TECHNICIAN FOUND ALIGNMENT NEEDED CORRECTION. VEHICLE STILLS PULLS TO LEFT AND GETS WORSE THE MORE WE DRIVE IT. *TR
Oct 13, 2014
LATCHES/LOCKS/LINKAGES
1 complaint
TEN MINUTES AFTER LOCKING THE PILOT WITH THE DRIVERS DOOR POWER LOCK, WE HEARD TWO BOOMS AND FOUND THE CAR WITH FIRE COMING OUT FROM UNDER THE HOOD AND HAD ENGULFED THE DASHBOARD. THE CAR WAS ENGULFED IN FLAMES BY THE TIME THE FIRE COMPANY COULD USE FOAM ON THE CAR. WE HAD NOT DRIVEN THE CAR FOR 7 HOURS PRIOR. *TR
Aug 18, 2014
FUEL SYSTEM, GASOLINE
1 complaint
ON 2013 PILOT ANY ONE HAS NOISE LIKE LIQUID ONLY WHEN YOU STOP LIKE BOUNCING SLUSHY FROM BACK OF VEHICLE CAR HA ONLY 7K ON WAS STARTED AFTER FIRST OIL CHANGE I TAKE TO CROWN HONDA ST PETERSBURG FL .I TEST THE CAR WITH THE TECH VERIFY THE NOISE BUT AFTER I LEAVE THE CAR TO BE DIAGNOSED THE SAY CAN NOT DUPLICATE 3 TIMES I TOOK TO SERVICE LAST TIME IS 01/08/2014 I TEST DRIVE WITH SERVICE MANAGER HI VERIFY THE NOISE BUT SAME STORY AGAIN SAY THAT IS NORMAL AFTER HI TELL ME 40 YEARS I THINK IS FUEL TANK BUT IF YOU KNOW IS FUEL THANK FIX I PAY 35000 NORTH AMERICA HONDA NOT WILL PAY THAT IS NORMAL PLEASE HELP FOR THIS MATTER. *TR
Jan 08, 2014
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
2013 HONDA PILOT 4WD WAS PURCHASED 6/30/2013 FROM DCH TEMECULA. ON 7/1/2013, VTM LIGHT ON INSTRUMENT CLUSTER STAYED LIT IN ALL GEARS, ALL SPEEDS, INCLUDING PARK AND DRIVE, WHICH IS OUT OF MANUFACTURE SPEC'S. DCH HONDA OF TEMECULA CONFIRMED ISSUE ON 7/2/13. RELAY REPLACEMENT WAS NEEDED AND PERFORMED. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 11/26/2013, AT 5,974 MILES, CAR WAS BROUGHT IN WITH VTM LIGHT STAYING ON AGAIN. PART UNAVAILABLE. TOOK CAR HOME WED 11/27/2013 PER ADVISOR "CAR IS SAFE TO DRIVE." PHONE GM; OFFERED A SERVICE CAR ON FRIDAY 11/29/2013 WHILE DEALERSHIP REPLACED VTM CONTROL MODULE. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 12/16/13, 6,573 MILES, VTM LIGHT STAYING LIT ON INSTRUMENT CLUSTER WHILE CAR IS IN ANY GEAR. I WAS ABLE TO DUPLICATE THE ISSUE WHILE CAR WAS IN PARK. SHIFTED THROUGH THE GEARS WHILE STATIONARY -- LIGHT STILL ON. VTM LIGHT WILL NOT ENGAGE ON MANUAL SWITCH. AT THIS TIME, UNABLE TO DETERMINE HOW LONG CAR WILL BE OUT OF POSSESSION UNTIL IT IS BROUGHT IN. IN ADDITION TO VTM LIGHT ISSUE, REAR HATCH GLASS SWITCH WOULD NOT OPEN GLASS, AS PER OWNER'S MANUAL. NOTED DURING PURCHASE; SALES PERSON SAID ABLE TO FIX UNDER WARRANTY. CAR BROUGHT IN ON 7/2/2013. PART WAS UNAVAILABLE UNTIL 7/8/13. DEALERSHIP ABLE TO SWITCH PART OUT FROM CAR ON LOT ON 7/5/13. CAR OUT OF POSSESSION: 1 DAY. TO DATE, CAR HAS BEEN OUT OF SERVICE FOR 5 DAYS WITHIN 5 MONTHS OF OWNERSHIP. AT THIS TIME, I WOULD LIKE AMERICAN HONDA TO ISSUE A SAFETY BULLETIN ON THIS CAR, POSSIBLY ISSUING A RECALL DUE TO POOR QUALITY CONTROL. POSSIBLE ACCIDENT LIKELY TO OCCUR IF WE DEPEND ON ALL WHEEL DRIVE AND IT DOES NOT ENGAGE. CAR WAS PURCHASED WITH 4WD AS MAIN PRIORITY. *TR
Dec 17, 2013
SUSPENSION,STRUCTURE
1 complaint
THIS VEHICLE HAS HAD A RATTLING/SCRAPING SOUND WHEN GOING OVER ROUGH PAVEMENT GOING FROM THE RIGHT SIDE OF THE DASH THROUGH THE RIGHT DOOR AND DOWN THE RIGHT SIDE TO THE BACK. IT OCCURS IN ALL TEMPERATURES AND DESPITE THE DEALER REGLUING THE FLOOR AND REMOVING 5 LBS OF AIR FROM THE TIRES, THE NOISE CONTINUES. THE DEALER THINKS THAT IT IS AN ISSUE OF FLOOR PANELS RUBBING AGAINST EACH OTHER AND WILL ATTEMPT A REPAIR AGAIN THIS WEEK, BUT IT SOUNDS LIKE ALOT IS LOOSE. CAR WAS BOUGHT NEW AND HAS NOT BEEN IN AN ACCIDENT. THE SCRAPING SOUNDS CONTINUE... *TR
Dec 06, 2013
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
LETTER FROM CONSTITUENT REGARDING HONDA'S 2013 PILOT RECALL (NHTSA RECALL 13V-382/CAMPAIGN#JB5/SERVICE BULLETIN #13-075); HE HAS BEEN UNABLE TO CORRECT THE PROBLEM FROM AMERICAN HONDA MOTOR CO. OR UNIVERSITY MOTORS; REQUESTING ASSISTANCE FROM NHTSA. *SMD THE CONSUMER STATED HE WOULD LIKE TO HAVE THE LONG BLOCK AND SHORT BLOCK REPLACED. HE STATED HE TALKED TO THREE DIFFERENT AUTOMOTIVE MECHANICS, AND IT WAS IN THEIR OPINION THAT REPLACING ONLY THE SHORT BLOCK OF THE ENGINE WAS NOT A TRUSTWORTHY FIX. THE SHORT BLOCK REPAIR PERFORMED UNDER NON-FACTORY CONDITIONS, WHICH COULD LEAD TO CONTAMINATION OF THE ENGINE, THAT WOULD CAUSE SERIOUS ISSUES AND ENGINE FAILURE IN THE FUTURE. THE CONSUMER STATED THE DEALER WOULD NOT RETURN HIS CALLS. ALSO, THE CONSUMER WAS NOT GETTING THE PROPER GAS MILEAGE AS ADVERTISED. THE VEHICLE WAS RATED BETWEEN 16 AND 17 MPG, AND HE WAS GETTING 13 MPG. THE VEHICLE ROLLED BACKWARD ON A SLIGHT INCLINE, WHILE IN DRIVE, THERE WAS A VIBRATION/SHUDDER COMING THROUGH THE VEHICLE, WHEN MAINTAINING A CONSTANT SPEED.
Nov 18, 2013
STEERING,ENGINE
1 complaint
MY HONDA PILOT STALLED WITHOUT ANY WARNING AND WITHOUT ANY ENGINE LIGHTS APPEARING WHILE DRIVING ON TWO WAY SIDE ROADS AND ENTERING A HIGHWAY. EMERGENCY BRAKE RELEASE HANDLE WAS NOT WORKING OR RELEASING THE BRAKE APPROPRIATELY SAME DAY. HONDA CAN'T REPLICATE THE ISSUE SO THEY SAY THE CAR IS TO GO WITH ME. NO EXPLANATION FOR INCIDENT. MANUFACTURER HAD THEM PUT SOMETHING IN THE COMPUTER TO READ 15 SECOND PRIOR TO AND AFTER A STALL. THIS IS AN UNSAFE VEHICLE TO DRIVE FOR ME, MY FAMILY AND ANYONE AROUND ME IF IT IS UNDIAGNOSED AND UNEXPECTED. POWER STEERING AND BRAKES LOST SO RISKS ARE HIGH. I RUN THE RISK OF CAUSING AN ACCIDENT, INJURY, AND/OR DEATH TO ANYONE IN THE CAR OR OTHERS. I FILED A COMPLAINT WITH HONDA, [XXX] CASE # [XXX] WITHOUT RESOLUTION AND WASTOLD TO PICK THE CAR UP FROM THE DEALERSHIP OR I BE CHARGED A FEE. THE CAR WAS AT BERNARDI HONDA IN NATICK AND THEY DID ALL THEY COULD TO REPLICATE AND WORK WITH HONDA, I WAS TOLD BY THEM TO PICK THE CAR UP OR BE CHARGED A FEE. THEY ARE AWARE THAT THE MANUFACTURER IS INVOLVED. I WENT TO PICK THE CAR UP ON SATURDAY NOVEMBER 2, AND DISCOVERED THE EMERGENCY BRAKE RELEASE CORD IS STILL BROKEN AND THERE WERE SCRATCHES ON MY CAR. I LEFT IT THERE SO THEY COULD ORDER PARTS AND FIX SCRATCHES. PLEASE ASSIST IF ABLE. I READ ABOUT TWO RECALLS BY HONDA FOR THE PILOT AND ODYSSEY REGARDING UNEXPECTED BRAKING AND HOW YOU ASSISTED! THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 04, 2013
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
UPON APPLYING THE BRAKE IN AN AVOIDANCE SITUATION, I NOTICED THE SPONGY FEEL TO THE BRAKES. WHAT CONCERNS ME MORE, IS THAT DURING THE PROCESS OF THE EVENT, THE BRAKE PEDAL SETTLES DOWN TO BELOW THE HEIGHT OF THE ACCELERATOR AND IF YOUR FOOT ISN'T SQUARE ON THE BRAKE PEDAL, YOU WIND UP HITTING THE GAS WHILE TRYING TO STOP THE VEHICLE.. I NEED TO TALK WITH SOMEONE. THIS IS MOST CERTAINLY A DEFECT IN DESIGN. *TR
Oct 11, 2013
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
DOORS CONTINUE TO LOCK AUTOMATICALLY WHEN THE KEYS ARE INSIDE THE VEHICLE. IF YOU OPEN A DOOR AND SET YOUR PURSE INSIDE, AND SHUT THAT DOOR TO OPEN ANOTHER...IE PUTTING CHILD IN CAR SEAT, OR LOADING EQUIPMENT IN BACK. CAR LOCKS AUTOMATICALLY. CHILDREN OR PETS COULD BE ENDANGERED BY THIS. PEOPLE COULD BE LEFT IN DARK PARKING LOT WITHOUT PHONE, OR IN DANGEROUS SITUATION BECAUSE OF THIS. IT IS A PROBLEM THAT NEEDS TO BE FIXED. *TR
Jul 28, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WHEN THE ECO TURNS ON START TO VIBRATE THE WHOLE CAR. THE CAR VIBRATES AND RATTLE NOISE COMES IN THE ENGINE COMPARTMENT. VERY DISTURBING OFR A NEW CAR BUT THEY SAY IS HOW THE ECO WORKS, CONCERNED CAN CAUSE ENGINE DAMAGE DUE TO VIBRATION. *TR
Jun 22, 2013
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH TO 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED.. I ALSO GET THESE SMALL BUCKS AND SURGES , . OR A FEELING OF PULLING ME ALONG BUT FEELING LIKE I AM GOING TO FALL OUT OF MY SEAT AT THE SAME TIME..IN ECO. UNTIL THE SHUDDERING STOPS AND THEN IT FEELS SMOOTH AGAIN, FOR A MINUTE....AND THEN THE SHUDDERING BEGINS AGAIN.... MY TIRES ARE BALANCED AND I HAVE HAD AN ENGINE MOUNT NEUTRALIZING... THE HONDA PILOT HAS VCM... IT IS VERY UNCOMFORTABLE TO YOUR EARS THE VIBRATING...ON TOP OF YOUR PEACE OF MIND ON YOUR WAY HOME FROM A DAY AT WORK....LOOKING FORWARD TO RELAXING LISTENING TO THE RADIO TO EASE YOURSELF BEFORE YOU GET HOME TO YOUR FAMILY LIFE...WOW...NOT RELAXING AT ALL !!! SOMETHING IS DEFINITELY WRONG WITH MY VEHICLE.... *TR
Mar 14, 2013
SUSPENSION,POWER TRAIN
1 complaint
2013 HONDA PILOT BRAND NEW AS I WAS DRIVING HOME NOTICED A VIBRATION COMING FROM FRONT END. MORE PRONOUNCED AT HIGHER SPEEDS. NOTIFIED DEALER AND BROUGHT IN TOO CHECK OUT. DEALER STARTED THE DIAGNOSTICS PROCESS BY SITTING IN THE PASSENGER SEAT AND WE WENT FOR A RIDE. HONDA TECH ACKNOWLEDGE THE VIBRATIONS COMING FROM THE FRONT OF THE VEHICLE. STEERING WHEEL SHAKE, BANGS, SHUTTERING AND LOW PITCHED HUMMING NOISES. TECH AND DEALER DOCUMENT MY CONCERNS AND SAY " WE ARE AWARE OF THE PROBLEM YOU HAVE TO TAKE THIS UP WITH HONDA. " THERE IS NOTHING THEY CAN DO. CONTACTED HONDA AFTER A WEEK OF CALLING DAILY. WHICH HONDA'S RESPONSE IS "YES WE STARTING TO GET A LOT OF SIMILAR COMPLAINTS BUT NOT ENOUGH FOR TOO REACT. THIS IS NORMAL VEHICLE OPERATION. ". THAT IS UNACCEPTABLE, I CANNOT WAIT FOR SOMETHING TRAGIC TO HAPPEN BEFORE HONDA REACTS. *TR
Mar 14, 2013
SUSPENSION,STRUCTURE,WHEELS
1 complaint
AS SOON AS THE VEHICLE WAS DRIVEN OUT OF THE LOT, 17 MILES ON THE ODOMETER, AFTER THE VEHICLE WAS PURCHASED, A VIBRATION WAS FELT COMING THROUGH THE SEATS AT 75 MPH. AND MULTIPLE RESONANCE FREQUENCIES CAN BE FELT THROUGH THE CHASSIS INTO THE INTERIOR OF THE VEHICLE. THIS VIBRATION IS CONSTANT BETWEEN 65 MPH TO 78 MPH (HIGHWAY SPEEDS) AND IT GET WORST DURING LONGER PERIODS OF DRIVING. THESE FREQUENCIES OF VIBRATIONS ARE TRANSMITTED TO YOUR LOWER BACK CAUSING STRESS AND BACK PAIN. IN ADDITION THE INTERIOR PARTS OF THE CAR (DASH, PANELS, RADIO, CENTER CONSOLE, DVD, ETC.) ARE BECOMING LOOSE AND IT CAN BE FELT DURING DRIVING CAUSING A DISTRACTION TO THE PASSENGERS. MULTIPLE REPAIRS ATTEMPTS ARE BEING PERFORMED BY HONDA DEALERS AND THEY DECIDED TO TELL THE COSTUMERS THAT THIS IS PART OF THE CAR DESIGN SINCE THEY RE-DESIGNED THE CHASSIS AND SUSPENSION TO BE STIFFER FOR THE 2013 MODELS. MULTIPLE COMPLAINTS ARE BEING REPORTED BY DIFFERENT CUSTOMERS AROUND THE US BUT NOT REPAIR HAS BEEN PERFORMED AND WILL NOT BE PERFORMED. WE DO NO'T WANT TO WAIT UNTIL A TIRE/WHEEL BECOMES LOOSE AND KILL A FAMILY OR MULTIPLE FAMILIES ON THE HIGHWAYS BECAUSE OF AN UNSAFE CONDITION ON THESE VEHICLES. ALSO, POWER STEERING PROBLEMS AND BRAKE ISSUES (AFTER LONGER PERIODS OF DRIVING, 2+HRS) HAVE BEEN REPORTED WITHOUT BEING CORRECTED AFTER MULTIPLE ATTEMPTS. *TR
Feb 09, 2013
Frequently Asked Questions
How many problems does the 2013 HONDA Pilot have?
The 2013 HONDA Pilot currently has 263 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 HONDA Pilot?
The most common problems reported for the 2013 HONDA Pilot are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 HONDA Pilot problem data come from?
All problem and complaint data for the 2013 HONDA Pilot comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - HONDA Pilot
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2015 Problems
2014 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
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