76
Complaints Reported

Complaints by Component

ENGINE AND ENGINE COOLING
11 complaints
The contact owns a 2002 Infiniti I35. The contact received notification of NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jul 27, 2023
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE GAUGE INCREASED AND THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND LET IT COOL OFF BEFORE TAKING IT TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE RADIATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Jun 27, 2016
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING AT APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT CONTINUED TO STALL CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE CRANK POSITION SENSOR WOULD HAVE TO BE REPLACED AND INFORMED THE CONTACT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
May 01, 2012
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THE VEHICLE WAS AT A STOP WHEN IT STALLED WITHOUT WARNING. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 200,000.
Jun 14, 2011
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES, SHE WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 26,000.
Oct 05, 2010
+ 6 more complaints for this component
AIR BAGS
10 complaints
TAKATA RECALL MY AIR INFLATS BY THEMSELVES
Nov 03, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V287000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Aug 19, 2016
TAKATA RECALL. AIR BAG WARNING LIGHT IS ON. MECHANIC HAS DISABLED AIRBAG SYSTEM.
May 05, 2016
I RECEIVED RECALL NOTICE TO HAVE AN AUTHORIZED DEALER REPAIR THE AIR BAG SYSTEM. AS I HAVE NO INFINITI DEALER IN MY VICINITY, I AM REQUESTING REIMBURSEMENT FOR TIME AND FUEL TO TAKE MY CAR TO THE NEAREST INFINITI DEALER, PERHAPS BAKERSFIELD, CA. MY LOCAL NISSAN SAID THEY CANNOT PERFORM THIS REPAIR! PLEASE ADVISE. *TR
May 01, 2015
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 09/30/14 *BF UPDATED 10/08/14
Sep 09, 2014
+ 5 more complaints for this component
EXTERIOR LIGHTING
9 complaints
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Jan 14, 2014
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY BECOME UNSAFE FROM BEING SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. REPLACEMENT LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE EXISTING LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Dec 28, 2013
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Dec 18, 2013
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT. *TR
Dec 16, 2013
85% OF ALL ACCIDENTS OCCUR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS ARE ECONOMICALLY UNREASONABLE TO REPLACE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASIBLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER OR BE REQUIRED TO REPLACE THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE. ONCE THE LIGHTS HAVE BECOME FOGGED POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE. *TR
Dec 13, 2013
+ 4 more complaints for this component
SERVICE BRAKES, HYDRAULIC
4 complaints
WHILE APPLYING BRAKES VEHICLE SHOOK DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC REPLACED BOTH FRONTAL ROTORS DUE TO CORROSION. *AK
Apr 13, 2004
WHEN THE DRIVER APPLIED THE BRAKES THE VEHICLE VIBRATED. *NLM
May 13, 2003
WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE ABS LIGHT ILLUMINATED. *NLM
Apr 29, 2003
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Sep 12, 2002
ENGINE
3 complaints
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK AND CAM SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
May 09, 2016
PISTON RINGS ARE FAILING IN THIS VEHICLE. MANY OTHER VEHICLES THAT USE THIS SAME ENGINE MAY HAVE THE SAME PISTON RINGS, SUCH AS THE INFINITI G35, OR NISSAN MAXIMA WHICH USE THE 3.5L VQ35DE ENGINE OF SIMILAR YEARS. THE PISTON RINGS WERE ORIGINALLY DESIGNED FOR THE VQ30 BLOCK, AND WERE FITTED TO VQ35DE PISTONS. THESE RINGS ARE NOT CAPABLE OF CONSISTENTLY HANDLING THE HIGHER COMPRESSION RATIO OF THE VQ35DE ENGINE FOUND IN THIS CAR. SYMPTOMS INCLUDE RANDOM MISFIRING OF CYLINDERS, WHETHER THE CAR IS IN MOTION OR STATIONARY, INCREASED OIL CONSUMPTION (UP TO 2 QTS/1000MI), LOSS OF ENGINE POWER THAT CAN RESULT IN A CRASH, DAMAGE TO INTERNAL ENGINE COMPONENTS,
Dec 08, 2015
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Oct 05, 2015
UNKNOWN OR OTHER
3 complaints
I CALLED MY LOCAL DEALERSHIP AND THEY REFUSE TO SERVICE THE RECALL OVER THE WEEKEND, MAKING IT ALMOST IMPOSSIBLE FOR SOMEONE WHO WORKS FULL TIME ON AN HOURLY BASIS TO GET THIS CHANGE DONE WITHOUT ISSUE. *TR
Nov 19, 2014
I WAS DRIVING ON THE HIGHWAY AND HEARD KNOCKING SOUNDS COMING FROM THE FRONT RIGHT-SIDE LOWER AREA WHENEVER I RIDE OVER A SMALL BUMP OR UNEVEN AREAS ON THE ROAD IT SOUND LIKE A SUSPENSION PROBLEM. I TOOK MY CAR TO THE DEALER AND SOME PART OF THE SUSPENSION WAS FIXED. NOW THE KNOCKING SOUND IS BACK ALONG WITH A SQUEAKING NOISE. I SPEND APPROXIMATELY $3,500 AND SEEM TO HAVE THE SAME DANGEROUS DEFECT. THANK YOU,
Jul 06, 2012
CONTINOUS RATTLING NOISE FROM THE DASHBOARD IN EVERY BUMP OF THE ROAD REGARDLESS OF SPEED. THIS HAPPENS ONLY WHEN OUTSIDE TEMPERATURE LESS THAN 30 DEGREE FARENHEIT. TOOK TO THE DEALER TWICE WITH NO FIX.
Jan 19, 2003
STRUCTURE
2 complaints
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING THE SUBFRAME DETACHED FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE SUBFRAME CORRODING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN. UPDATED 04/25/12*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SWERVED SHARPLY TO THE RIGHT AND THEN LOCKED UP.
May 16, 2011
WHEN I GET OUT CAR AND CLOSE DRIVER DOOR. IT LOCKS ITSELF AUTOMATICALLY. SOMETIME IT LOCK ITSELF HALF WAY THAT I CAN'T EVEN OPEN WITH KEY. *AK
Apr 10, 2002
Crash: 1
Fire: 1
Injuries: 5
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TRAVELED APPROX 25 MILES. WAS FIRST IN LINE TO APPROACH A RED STOP LIGHT. AS THE ACCELERATOR WAS LET UP AND BRAKES APPLIED, THE CAR DID NOT STOP. AS THE CAR CROSSED INTO THE INTERSECTION OF ON-COMING TRAFFIC, I TOOK THE AUTOMATIC TRANSMISSION FROM "DRIVE" INTO "NEUTRAL". THE CAR STOPPED AND RPMS INCREASED INDICATING A STUCK ACCELERATOR. I TAPPED THE ACCELERATOR PEDAL TWICE AND THE CAR WENT TO IDLE. I HAD THE CAR TOWED TO THE INFINITI DEALERSHIP WHO STILL HAS IT AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. ALTHOUGH NOBODY WAS HURT, IF ANYONE WOULD OF BEEN IN THE CROSSWALK, I WOULD OF KILLED THEM AND IT WAS A MATTER OF A FEW FEET FROM CROSS TRAFFIC SO A VERY CLOSE CALL INDEED. *TR
Dec 22, 2010
1) TRAVELING AT HIGH SPEEDS 50-60 MPH FOR A CONSIDERABLE TIME FRAME, ONE-TWO HOURS. ON A HIGHWAY WITH STOP LIGHTS-WHEN TRYING TO STOP, MY INFINITI I35 (YR.2002) ACCELERATES WHILE I AM TRYING TO BRAKE. THE CAR LURCHES FOWARD WITH THE ENGINE GOING FROM 1500 RPM TO 7000 RPMS. THE INCIDENT REPEATED ITSELF LATER ON 8/16. WE WERE TRAVELING FROM BALTIMORE TO VIRGINA ON ROUTE 50--GOOD ROAD ACCOMODATING HIGH SPEEDS BUT HAS LIGHTS AS ONE PASSES THROUGH EASTERN SHORE TOWNS. THE CAR WAS TOWED TO INFINITE'S NEAREST DEALERSHIP IN VA BEACH. ACCORDING TO THAT DEALER'S SHOP, NO ERROR MESSAGES OR ISSUES WERE REPORTED PER THEIR COMPUTERIZED TESTING. ACCORDING TO THEM, THEIR ROAD TESTS , TWO TESTS, A DRIVE FOR 15 MINUTES AND THE OTHER WAS TO GET THE CAR'S SPEED UP TO 80 MPH ON AN IN-SHOP ROLLING MACHINE, REVEALED NO ERRORS. *AK MY CONTACTING INFINITI'S NATIONAL CONSUMER AFFAIRS OFFICE RESULTED IN NO TANGIBLE ASSISTANCE. THE DEALER DROVE THE CAR TO BALTIMORE, 8/20/04 AND REPORTED NO PROBLEMS. INTERSTATE 95 WAS USED (ITS NOT THE SAME AS ROUTE 50 WITH HIGH SPEEDS AND FREQUENT, QUICK(ER) STOPS. THE CAR IS NOT WORKING AND NEEDS TO BE CORRECTED; IT IS DANGEROUS. INFINITI WILL NOT PROCEED SINCE COMPUTERIZED ANALYSIS REPORTS NO ERROR MESSAGES. IN JUNE, 2004, WE HAD TAKEN THE CAR TO JBA OF ELLICOTT CITY COMPLAINING THAT THE CAR WAS DEMONSTRATING PROBLEMS: AT STOP SIGNS, ON OCCASION, THE CAR WOULD NOT MOVE FORWARD, THE ENGINE WOULD RACE, THEN THE CAR WOULD LUNGE FORWARD. THAT DEALERSHIP AGAIN COMMENTED THAT THERE WAS NO PROBLEM REGISTERING ON ITS COMPUTER TESTING, THEREFORE, NO PROBLEM. IT SEEMS THAT THE FIRM'S TESTING METHODOLOGY ISN'T EITHER COMPREHENSIVE ENOUGH OR LIMITED TO ONLY COMPUTER ANALYSIS. THE CAR HAS A DEFECT AND THIS FIRM CAN'T OR WON'T REACH OUT OF THE BOX TO TRY AND SOLVE IT, EXCUSING ANY EFFORT ON THEIR PART BECAUSE THEIR COMPUTER RESULTS DISCLOSE NO "ERROR MESSAGE".
Aug 20, 2004
VEHICLE SPEED CONTROL
2 complaints
EXPERIENCED SUDDEN LOSS OF ACCELERATOR CONTROL AND LOST NEARLY ALL POWER WHILE MERGING ONTO THE HIGHWAY. LOST ALL POWER IN SECOND LANE. THERE WERE NO WARNINGS. ABSOLUTELY NO RESPONSE WHEN PRESSING DOWN ON THE ACCELERATOR. CAR WAS ONLY IDLING. NEARLY WAS REAR ENDED WHILE TRYING TO GET ONTO EMERGENCY LANE. CAR WAS TOWED TO MECHANIC. A FAULTY THROTTLE BODY SENSOR WAS IDENTIFIED AS A ROOT CAUSE OF THE SUDDEN POWER LOSS, WHICH YIELDS THE ACCELERATOR UNOPERATIONAL. *TR
Dec 04, 2010
OUR 2002 INFINITI I-35 HAS ACCELERATED ON ITS OWN 3 TIMES. THE FIRST TIME WE WERE TURNING AROUND IN OUR FRIEND'S DRIVEWAY AND IT TOOK OFF IN REVERSE. THE SECOND TIME WE WERE FIRST IN LINE AT A STOP LIGHT. THE THIRD TIME, I WAS MOVING THE CAR IN OUR DRIVEWAY AND IT WENT THROUGH OUR NEIGHBOR'S FENCE CAUSING $8,000 DAMAGE TO OUR CAR. THE DEALER IN GRAND RAPIDS SAID THEY NEVER HEARD OF SUCH A THING. THE DEALER WHO SOLD THE CAR AND INFINITI HAVE NOT ANSWERED OUR E-MAILS. INFINITI CORP HEADQUARTERS PRETTY MUCH TOLD US TOO BAD ON THE PHONE. *TR
Sep 01, 2007
Crash: 1
SEATS
2 complaints
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED WHILE DRIVING 5 MPH, SHE COULD NOT MOVE HER SEAT FORWARD ENOUGH TO REACH HER BRAKE PEDAL WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE IN FRONT OF HER. THE CRASH WAS A MINOR INCIDENT. THERE WERE NO DAMAGES TO THE CONSUMERS VEHICLE, BUT THERE DAMAGES TO THE OTHER VEHICLE AND THERE WERE NO INJURIES.. THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE HAD NO WARRANTIES ON IT. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHERE THE MECHANIC STATED THAT THE MOTOR TO THE SEAT FAILED AND IT NEEDED TO BE REPAIRED. THE MOTOR WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 84000. UPDATED 10/26/10. *LJ UPDATED 10/26/10
Aug 11, 2010
Crash: 1
WHEN PUTTING HEAD UP AGAINST HEAD REST IT WILL AUTOMATICALLY FALL BACK, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. CONTACTED DEALER. *AK
May 10, 2002
EQUIPMENT
2 complaints
CD PLAYER SHOW ERROR F3 NO PLAY ANY DISC.*JB
Nov 16, 2006
THE FACTORY STANDARD RADIO HAD A DISPLAY SYSTEM WHICH INFINITI LABELED AS RDS. IF ENABLED BY A BROADCAST STATION, THE DISPLAY WOULD DISPLAY A MESSAGE WHICH THE BROADCASTER WOULD PROGRAM. *SC THE CONSUMER STATED THAT DUE TO THE DYNAMIC NATURE OF THE DISPLAY IT IS CLEARLY VISIBLE AND DISTRACTS THE DRIVER OF THE VEHICLE. *TC
Dec 13, 2004
SUSPENSION
2 complaints
VEHICLE HAS NO SHOCK ABSORBENCY POWER. DEALER WAS CONTACTED AND STATED THAT THERE IS A PROBLEM BUT THERE IS NOTHING THEY CAN DO. PH
Feb 06, 2003
I HAVE AN INFINITI I35 THAT HAS A VIBRATION PROBLEM. INFINITI HAS ATTEMPTED TO FIX THIS 5 TIMES OVER THE LAST YEAR. I HAD THE SAME PROBLEM IN AN I30 THAT I RECEIVED AS A LOANER CAR FROM MY DELAERSHIP. I'VE ALSO BEEN TOLD BY A FRIEND THAT HE HEARD OF A PERSON WITH THE SAME PROBLEM. DURING A CONVERSATION WITH INFINITI CONSUMER AFFAIRS I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND THAT IT IS DEALT WITH ON A CASE BY CASE BASIS. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE KNEW THIS WAS A PROBLEM ALSO.
Dec 24, 2002
STEERING
2 complaints
STEERING WHEEL DANGEROUSLY PULLS TO ONE SIDE OR ANOTHER CAUSE LOSING CONTROL. FRONT END PLAY FREELY, SHAKES, RATTLES, AND HAS VERY ROUGH RIDE(CAUSE LOSING CONTROL). NLM
Mar 28, 2002
Crash: 1
Injuries: 1
TO: NHTSA. NO SAFETY DEFECT LISTED. *AK
Mar 05, 2002
Injuries: 1
SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
The contact owns a 2002 Infiniti I35. The contact stated while driving 70–75 MPH on the freeway, the vehicle shut off and failed to restart. Additionally, while driving on another occasion, the vehicle shut off but restarted. The check engine, traction control, and ABS warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the failure was related to NHTSA Campaign Number: 03V455000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that there were no recalls on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 279,000.
Aug 22, 2024
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.
May 13, 2021
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THE TCS OFF AND SLIP LIGHTS AFTER A NOTICEABLE MISS WHILE ACCELERATING, THE VEHICLE FAILS TO ACCELERATE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, AND THEN THE VEHICLE STALLS, REGARDLESS OF TRAVELING SPEED, RESULTING IN TOTAL LOSS OF POWER STEERING AND POWER BRAKING. AFTER STALLING, THE VEHICLE SOMETIMES WILL RESTART ON FIRST ATTEMPT, OTHER TIMES IT TAKES A FEW TRIES OR TURNING THE KEY TO ON POSITION FOR 5 SECONDS AND THEN TURNING IT BACK TO OFF, REPEATING 2-3 TIMES THEN STARTS.THE PROBLEM IS PERSISTENT, THE VEHICLE CONTINUES TO FAIL AT RANDOM ALMOST EVERY TIME IT'S DRIVEN AS SHORT AS 1 MILE DISTANCE, BUT HAS ALSO BEEN DRIVEN 20 MILES WITHOUT FAILING. WHILE DRIVING A DAILY ROUTE, THE PROBLEM OFTEN OCCURS AT A COMMON LOCATION, WHETHER RELATED TO DISTANCE, TERRAIN, OR COINCIDENCE IS UNKNOWN.
Feb 09, 2019
UNKNOWN OR OTHER,ENGINE
1 complaint
I HAD RECENTLY HAD SOME WORK DONE ON MY CAR TO REPLACE THE RIGHT BEARING WHEEL AND THE POWER STEERING LINE, AS THERE WAS A LEAK AND LOUD ROARING NOISE WHEN DRIVING ON THE HIGHWAY AS CONFIRMED BY THE MECHANIC. ABOUT A WEEK LATER, I WAS DRIVING ON THE HIGHWAY (AT ABOUT 65 MPH) WHEN ALL OF A SUDDEN I FELT A JERKING IN THE CAR, SUDDENLY THE ENGINE LIGHT TURNED ON, AND THE THE TEMPERATURE GAUGE SHOT ALL THE WAY UP. I PULLED TO SIDE OF THE ROAD AS SOON AS I COULD BECAUSE I SAW WHITE SMOKE COMING FROM UNDER THE HOOD. I HAD BOUGHT THIS CAR ABOUT 2 YEARS AGO FROM MY UNCLE AND I HAD TAKEN THE CAR TO THE DEALER FOR THE TAKATA RECALL. THEY NEVER MENTIONED ANYTHING ELSE. THEN ABOUT A MONTH BEFORE THIS ALL HAPPEN MY UNCLE SENT ME A LETTER (AS HE HAD MOVED AWAY, REGARDING ANOTHER RECALL ON THE I35. I WAS PLANNING ON TAKING THE CAR TO THE INFINITI DEALER FOR THE RECALL AFTER REPLACING THE POWER STEERING LINE AND FRONT RIGHT WHEEL BEARING. HOWEVER I DID NOT EVEN GET A CHANCE TO DO SO. I WOULD REALLY LIKE TO KNOW IF MY SITUATION HAS ANYTHING TO DO WITH A RECALL.
Aug 18, 2017
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO START THE VEHICLE WHEN ABNORMAL PRESSURE WAS PLACED ONTO THE STEERING WHEEL AND THE STARTER KEY. THE VEHICLE WAS INOPERABLE. THE CONTACT HAD A CERTIFIED MECHANIC DIAGNOSE THE VEHICLE. THE MECHANIC DIAGNOSED THAT THE CAM SHAFT SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE ELECTRICAL SYSTEM STALLED AS WELL. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE'S FAILURES WERE SIMILAR TO THE CONSEQUENCE MENTIONED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Jan 07, 2016
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
I OWN A 2002 INFINITI I35. WHILE I WAS DRIVING AT APPROXIMATELY 35 MILES PER HOUR, MAKING A LEFT TURN, I WAS HIT ON THE REAR DRIVER'S SIDE (T-BONED). NON OF MY AIR BAGS DEPLOYED AND I WAS SEVERELY INJURED. I SUSTAINED INJURIES TO MY NECK, BOTH SHOULDERS AND MY BACK. THE DRIVER OF THE OTHER VEHICLE ILLEGALLY RAN A STOP SIGN. MY VEHICLE WAS TAKEN TO MY RESIDENCE AND WAS NOT REPAIRED. AS A DIRECT AND PROXIMATE RESULT OF THE ACCIDENT I HAVE BEEN PERMANENTLY DISABLED AND CONSTANTLY DEALING WITH THE PAIN. I'M SURE I WOULD BE IN MUCH BETTER SHAPE IF THE AIRBAG WOULD HAVE DEPLOYED. I CALLED THE POLICE AND REPORTED THE ACCIDENT WHEN IT HAPPENED. I HAVE NOT INFORMED MY MANUFACTURER OF THE ISSUES THAT I HAVE EXPERIENCED AS OF YET. MY VEHICLE CURRENTLY HAS ABOUT 166,000 MILES. ANOTHER ISSUE MY 2002 INFINITI I35 WAS HAVING, NOT RELATED TO THE ACCIDENT REFERENCED ABOVE, WAS STALLING WITHOUT WARNING ON SEVERAL DIFFERENT OCCASIONS. THIS HAPPENS SOMETIMES WHEN I AM DRIVING. WHEN THIS HAPPENS, THE LIGHTS ON MY DASH PANEL BLINK ON AND OFF RAPIDLY FOR A FEW SECONDS AND THEN TURNS OFF COMPLETELY. MY STEERING WHEEL LOCKS UP AT THAT TIME AS WELL. *TR
Apr 05, 2015
Crash: 1
Injuries: 1
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGINE SPEED SIGNAL, CATALYST SYSTEM, AND IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Sep 02, 2014
VISIBILITY
1 complaint
GOVERNMENT REPORTS INDICATE THAT 85% OF ALL ACCIDENTS OCCURR DURING LOW LIGHT SITUATIONS. THE NEW PLASTIC LIGHTS, THAT COME ON EVERY AUTOMOBILE, ARE ECONOMICALLY UNREASONABLE TO REPLACE WHEN THEY GET SAND BLASTED OR FOGGED OVER FROM EXPOSURE TO THE SUN AND OTHER ELEMENTS OF NATURE. THE LIGHTS FOR MY 2002 VEHICLE ARE $1,000.00 EACH. THE LIGHTS ARE ALL SANDBLASTED AND FOGGY AND DO NOT EMIT LIGHT WELL. I CAN'T AFFORD TO REPLACE THE LIGHTS WHEN THE LIGHTS COST ALMOST AS MUCH AS THE CAR. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY FEASABLE TO REPLACE OR MAKE THEM OUT OF GLASS WHICH WILL NOT FOG OVER. IF NOT THAT THEN THE MANUFACTURERS SHOULD BE RESPONSIBLE FOR REPLACING THE LIGHTS FREE AS LONG AS THE VEHICLE IS DRIVABLE AND ON THE ROAD LEGALLY REGISTERED FOR THAT FUNCTION. ONCE THE LIGHTS HAVE BECOME FOGGED,OR BLASTED, POLISHING THEM ONLY LASTS FOR AROUND 30 DAYS. REPETITIVE POLISHING WILL CHANGE THE OPTICS OF THE LIGHT AND EVENTUALLY YOU WILL POLISH CLEAR THROUGH THE PLASTIC. THESE LIGHTS ARE A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED BY EITHER THE MANUFACTURERS OR THE GOVERNMENT.
Feb 27, 2014
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BEGAN SHAKING VIGOROUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE CAM SHAFT INTAKE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE RECALL WAS REMEDIED BY THE PREVIOUS OWNER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *TR
Jan 03, 2014
SUSPENSION,AIR BAGS,ENGINE
1 complaint
I WAS TRAVELING APPROX. 70 MPH ON THE INTERSTATE AND THE VEHICLE "JERKED", LOST POWER AND RE-ACCELERATED WITHOUT LOSING POWER. THE TCS OFF/SLIP AND SERVICE ENGINE SOON LIGHTS ALL CAME ON SIMULTANEOUSLY. I STOPPED BY THE STORE AND HAD DIFFICULTY STARTING THE CAR. I IMMEDIATELY DROVE TO ADVANCE AUTO PARTS TO HAVE IT "DIAGNOSED" BECAUSE IT WAS RIGHT ACROSS THE STREET. IT WAS DIAGNOSED AS A "CAM SHAFT POSITION SENSOR". OUR MECHANIC RECOMMENDED WE CONTACT INFINITI BECAUSE THERE WAS A RECALL FOR THIS SAME ISSUE (03V455000). I CONTACTED TAYLOR INFINITI IN AUGUSTA, GA AND WAS TOLD BY THE SERVICE MANAGER, CHANDRA, THAT THE RECALL CAMPAIGN HAD ENDED. SHE ALSO KNEW NOTHING ABOUT THE AIRBAG RECALL CAMPAIGN (13V136000), AND THERE WAS NOTHING MORE SHE COULD DO TO HELP ME. WITHIN A COUPLE OF DAYS, THE CAR BEGAN SHUTTING OFF WHILE IN OPERATION (WHILE SLOWING DOWN, STOPPED AT RED LIGHTS, IN THE MIDDLE OF INTERSECTIONS, ETC.). I HAVE NOT DRIVEN THE VEHICLE IN 3 WEEKS, AS IT IS OBVIOUSLY NOT SAFE TO DRIVE. I HAVE CHECKED SEVERAL ONLINE INFINITI OWNER FORUMS, AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHO ARE HAVING THIS SAME PROBLEM. I WASN'T AWARE THAT SAFETY RECALLS HAD AN "END" DATE. I CALLED TAYLOR INFINITI BACK AND WAS TOLD MY VIN WASN'T INCLUDED IN ANY OF THE CAMPAIGNS. I FEEL STRONGLY THAT THE RECALL FOR THIS ISSUE SHOULD BE RE-OPENED AND INCLUDE A WIDER RANGE OF VIN NUMBERS, IF NOT TO INCLUDE ALL '02 I35S. I AM TERRIBLY FRUSTRATED BECAUSE I DON'T FEEL AS IF I SHOULD HAVE TO PAY HUNDREDS OF DOLLARS FOR REPAIRS THAT ARE OBVIOUSLY RELATED TO THIS ISSUE. COINCIDENTALLY, WE ALSO REPLACED THE LOWER CONTROL ARM ON MY CAR IN DECEMBER OF 2012 AT AN OUT-OF-POCKET COST OF OVER $800, WHEN THIS ISSUE WAS ALSO THE SUBJECT OF A RECALL CAMPAIGN (02V146000), WHICH THEY ALSO SAID MY VIN WAS NOT INCLUDED IN. I WAS TOLD THE CAR "IS AN '02, AND THESE ISSUES ARE SURE TO ARISE". *JS
Sep 02, 2013
SERVICE BRAKES
1 complaint
FROZEN REAR BRAKES, EVIDENT AFTER HEARING SOME NOISE IN REAR. FIRST INCIDENT WAS 5 YEARS AGO. CORPORATE INFINITI WOULD NOT HELP PAY FOR REPAIR, CALLING MY HOME STATE (NY) A "SALT" STATE. NOW THE SAME FAILURE OCCURRED COSTING ANOTHER $750. BOTH THE INFINITI DEALER THEN AND MY LOCAL REPAIR SHOP NOW ADMIT THAT INFINITIS HAVE THAT PROBLEM!! BRAKE CALIPERS DON'T RELEASE CAUSING PADS, ROTORS ETC. TO SCRAPE BRAKES TO DEATH. I NOW HAVE 89,000 MI. NOT THAT MUCH USE FOR 5 YRS. *TR
Feb 07, 2013
STEERING,SUSPENSION,POWER TRAIN
1 complaint
I HAVE HAD TWO TRANSMISSIONS IN THIS 2002 INFINITI I35 AND NOW MAY HAVE TO HAVE THE THIRD. SUMMER OF 2011 I EXPERIENCED INTERMITTENT ISSUES WITH THE ENGINE RACING AND THE TRANSMISSION APPARENTLY DISENGAGING, WITH NO POWER TO THE WHEELS. FIRST TIME I TOOK IT TO THE DEALER THEY COULDN'T DETECT ANY PROBLEMS AS THERE WAS NO SERVICE ENGINE SOON WARNING ON THE DASH BOARD SO THEIR COMPUTER COULDN'T DETECT A PROBLEM. HAPPENED AGAIN AND THE TECHNICIAN TOLD ME NOT TO TURN THE IGNITION OFF WHEN I GOT TO THE SHOP BUT TO LET THE ENGINE KEEP RUNNING. HE DROVE THE CAR BACK TO THE SHOP AND HOOKED IT UP TO THE COMPUTER. THE PROBLEM WAS DIAGNOSED AS THE TORQUE CONVERTER CLUTCH FUNCTION CODE ALONG WITH P0720 AND P1574, CHECK ENGINE LIGHT CONCER ' IP006, (FAILING), AND I WAS TOLD I HAD TO HAVE BOTH A TORQUE CONVERTER AND A TRANSMISSION. THE PRICE FOR A NEW ONE WAS TOO HIGH AND I OPTED FOR A USED TORQUE CONVERTER/TRANSMISSION AND NOW, 5/2/2012, LESS THAN A YEAR LATER I AM HAVING THE SAME PROBLEM AS BEFORE. SEVERAL TIMES THIS LOSS OF POWER TO THE WHEELS HAS HAPPENED WHEN PULLING INTO TRAFFIC AND IS EXTREMELY DANGEROUS. ANOTHER ISSUE IS THE SUSPENSION AND STEERING. I HAVE HAD TO REPLACE THE STRUTS BECAUSE THE FRONT END WOULD VIBRATE VEER LEFT AND RIGHT AND LOSE SOME CONTROL OVER THE STEERING WHEN DRIVING OVER ROUGH PAVEMENT. EVEN AFTER STRUT REPLACEMENT THE ISSUE STILL PERSISTS. AUGUST OF 2011 AROUND THE SAME TIME TRANSMISSION WAS REPLACED I HAD TO REPLACE THE RADIATOR WHICH BURST AT A SEAM. IT WAS REPLACED BEFORE THE TRANSMISSION AND AT A DIFFERENT SHOP, AND NOT AT THE DEALER'S SHOP. *JS
May 02, 2012
ENGINE AND ENGINE COOLING,SEATS
1 complaint
2002 INFINITI I-35 ENGINE STALLED WHILE DRIVING. CONSUMER STATES THAT THE MECHANIC REPLACED THE BANK 1 AND BANK 2 CAMSHAFT SENSOR AT HIS EXPENSE. CONSUMER HAD RECALL WORK FOR CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSORS DONE PRIOR TO INCIDENT. *KB THE DRIVER SIDE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE DEALER STATED THE POWER SEAT MOTOR FAILED. *JB
Jun 16, 2008
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH AIRBAGS DEPLOYED.CURRENTLY THE CAR IS AT THE BODY SHOP FOR REPAIR AND I HAVE NOTIFIED THE INFINITI DEALER THAT I WOULD LIKE IT INSPECTED BEFORE I DRIVE THE CAR.*AK
Aug 17, 2005
Crash: 1
POWER TRAIN
1 complaint
THE VEHICLE WAS TRAVELING ABOUT 35 MPH WHEN ALL OF A SUDDEN DRIVER HEARD A LOUD NOISE COMING FROM THE PASSENGER SIDE. OWNER GOT OUT THE VEHICLE, AND NOTICED THAT THE AXLE BEARING SHEERED OFF. MANUFACTURER WAS NOTIFIED BY CONSUMER.*AK
Feb 15, 2005
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER HAD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JB
Mar 14, 2003
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHEN PRESSING GAS PEDAL, FRONT END PULLS DANGEROUSLY & POWERFULLY TO RIGH OR LEFT, STEERING WHEEL IS VERY SENSITIVE, FRONT END SHAKE, VIBRATE, STEPPING (TAPPIN) WOBBLEIING, ENGINE SHAKES, MISS OUT, HEAD REST MOVE UP WITH OUT CONTROL WHILE DRIVING. *AK
May 10, 2002
Injuries: 4
SUSPENSION,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
FRONT END PULLS DANGEROUSLY & POWERFUL TO ONE SIDE OR ANOTHER, FRONT END PLAY FREELY AND UNCONTROLLABLE. DOOR LOCKS AUTOMATICALLY WITH MY KEYS IN CAR, FRONT DASH ELECTRICAL JUMPS AROUND, WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS. *AK ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760753
Apr 16, 2002
Crash: 1
Injuries: 1
SUSPENSION,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
WHEN PRESSING GFAS PEDAL FRONT END PULLS STRONGLY AND DAGEROUSLY TO ONE SIDE OR ANOTHER. FRONT END PALYS FREELY, SHAES, VIBRATE, WOBLE AND STEPS WITH A VERY ROUGH AND UNCONTROLABLE DRIVE. BRAKES IN SPEED HIGHER THAT 30 DOESN'T STOP CAR. SOMETIMES WHEN I PREES GAS PEDAL NOTHING HAPPEN AND CAR DIE ON ME. *AK
Apr 09, 2002
Crash: 1
Fire: 1
Injuries: 1
SUSPENSION,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
THIS VEHICLE DANGEROUSLY PULLS TO ONE SIDE OR THE OTHER WHEN PRESSING THE GAS PEDAL, THERE IS FRONT END PLAY ESPECIALLY ON BUMPY ROADS AND UNEVEN ROADS AND NOISE COMING FROM THE FRONT OF VEHICLE.*JG ALSO CONSUMER LOSES CONTROL OF VEHICLE DUE TO VEHICLE PULLING TO EITHER SIDE, THE CLOCK KNOB DOES NOT WORK, THERE IS AN ELECTRICAL PROBLEM IN THE DASH, CD PLAYER DOES NOT WORK, RATTLING NOISE INSIDE OF THE VEHICLE, AND VEHICLE GIVES AN AVERAGE 17MILES ON HIGHEAY PER GALLON, HOWEVER THE DEALER ADVERTISES 20-28 MILES PER GALLON, ALSO THE IF THE DOOR IS SLAMMED THE DOORS WILL LOCK AUTOMATICALLY.*JB
Mar 07, 2002
STEERING,SUSPENSION
1 complaint
THIS VEHICLE DANGEROUSLY PULLS TO ONE SIDE OR THE OTHER WHEN PRESSING THE GAS PEDAL, ESPECIALLY DURING RAIN OR ON TURNS WHERE CONSUMER LOSES CONTROL. *JG
Mar 07, 2002
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,UNKNOWN OR OTHER
1 complaint
VEHICLE WILL PULL TO EITHER RIGHT OR LEFT WHEN DRIVING AT ANY SPEED. VEHICLE BECOMES MORE DIFFICULT TO CONTROL. DEALER SAID ALL FRONT WHEEL DRIVES PULL TO ONE SIDE OR ANOTHER LIKE THAT. *AK CONSUMER STATES VEHICLE IS EXPERIENCING FRONT END SHAKING, RATTLING, STEPPING, AND VIBRATING, STEERING WHEEL PULLS AND MAKING NOISE WHILE ACCELERATING AND MAKING U-TURNS, RIGHT SIDE TIRE STEPPING AND VIBRATING, SEAT MEMORY BUTTONS INOPERATIVE, DASH DISPLAY CHANGES BY ITSELF FROM DTE TO MPG AND COMPUTER DISPLAYS 80 MILES TO GO WHEN THE TANK IS EMPTY, ENGINE SHAKES AND VIBRATES DURING A COLD START, VEHICLE IDLES ROUGH WHEN COLD AND IS STILL PRESENT AFTER VEHICLE IS WARMED UP, VIBRATION/RATTLING NOISE FROM WINDOWS AT FREEWAY SPEED AND NO LONGER RAISE UP WHEN DEPRESSING REMOTE BUTTON, VEHICLE HESITATES WHEN PUSHING ON GAS PEDAL, AND WHEN IN REVERSE, THE GEAR SHAKES. *YD
Mar 05, 2002
4.5/5.0
104 reviews

Frequently Asked Questions

How many problems does the 2002 INFINITI I35 have?

The 2002 INFINITI I35 currently has 76 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 INFINITI I35?

The most common problems reported for the 2002 INFINITI I35 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2002 INFINITI I35 problem data come from?

All problem and complaint data for the 2002 INFINITI I35 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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