How many problems does the 2012 JEEP Compass have?

The 2012 JEEP Compass currently has 180 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2012 JEEP Compass?

The most common problems reported for the 2012 JEEP Compass are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2012 JEEP Compass problem data come from?

All problem and complaint data for the 2012 JEEP Compass comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2012 JEEP Compass Problems

FUEL/PROPULSION SYSTEM

24 complaints

The vehicle just went through an inspection with the dealership before being sold to me. The vehicle is stalling when making turns and driving. There are no warning lights, there is a full tank of gas, no warning of it going to happen and it just stalls. The Jeep stalled at an intersection, stalled driving through a parking lot and again today stalled turning from an intersection. It almost caused me to get rear ended in an accident. Luckily they did not but that was scary enough for me to check for recalls and to my surprise there is for my year and type but not my VIN, my vehicle was manufactured April 2012, does not have high miles and should not be having these issues.

Jul 15, 2024

When driving the vehicle will hesitate then stall after refueling. Happen after almost every refueling case. Believe it is a stuck rollover valve that is allowing gas to enter vent lines and causing the stall. When accelerating the vehicle suddenly dies and there is a complete loss of all systems. No power steering to help get off the side of the road. Often there are no Check Engine Lights or other warnings. Obviously if your engine suddenly dies when accelerating this can cause major safety concerns. I had this happen 3 times while trying to merge onto an interstate. Thankfully I was in the right lane and able to get off to the shoulder and avoid an accident. Have not had a mechanic verify but it is a very common problem with these vehicles and the manufacturer needs to address this.

Oct 24, 2022

I HAVE A 2012 JEEP COMPASS 4 X 4 AND WHEN ATTEMPTING TO FUEL THE VEHICLE THE FUEL PUMP NOZZLE WILL NOT STAY LOCKED IN TO PUMP FUEL UNTIL FULL. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS THE ROLL OVER VALVE IN THE FUEL TANK WAS STUCK AND THAT THE FUEL TANK WOULD HAVE TO BE REPLACED. I READ ABOUT THE SAFETY RECALL NHTSA # M11 AND M14 WHICH STATED THAT 2012 JEEP COMPASS AND PATRIOT PRODUCED BETWEEN 12/17/2011 AND 01/02/2012 HAD DAMAGED ROLL OVER VALVES INSTALLED IN THE TANKS AND WHERE SUBJECT TO THE RECALL. THE COMPLAINT I HAVE IS MY VEHICLE WHICH WAS PRODUCED ON 4/12/2012 HAS THE EXACT SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL.

Oct 22, 2020

WHEN PUTTING FUEL IN THE GAS TANK, THE PUMP WILL KICK OFF AND FUEL WILL SPLASH OUT ON YOU. YOU HAVE TO HOLD THE NOZZLE AND JUST LET THE FUEL TRICKLE IN. IT DOES NOT MATTER THE ANGLE OF NOZZLE OR HOW FAR IN OR OUT IT IS. IT WILL CUI OFF AT ANY TIME USUALLY AT A HALF A GALLON. YOU THEN HAVE TO HOLD IT AND TRICKLE THE GAS IN WHICH DEPENDING ON HOW MUCH FUEL YOU NEED IT CAN TAKE 45 PLUS MINUTES. THE BACK SPLASH WILL GET ON YOUR HAND AND CLOTHES .I HAVE TO WEAR A RUBBER GLOVE,AND HAVE HAD TO TAKE MY SHOES OFF AND PUT IN PLASTIC BAG,AS WELL AS GO CHANGE CLOTHES.THIS IS NOT SAFE NOR IS IT NORMAL AS A LOT OF JEEP OWNERS ARE HAVING SAME PROBLEM.

Mar 03, 2020

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING REFUELED, THE PUMP CLICKED OFF PREMATURELY PRIOR TO THE FUEL TANK BEING FILLED. THE CONTACT REPOSITIONED THE NOZZLE AND WAS ABLE TO COMPLETE FILLING THE FUEL TANK. THE VEHICLE WAS TAKEN TO BRANDYWINE CHRYSLER JEEP DODGE RAM LOCATED AT (3807 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 998-2271) WHERE THE VEHICLE WAS DIAGNOSED, AND IT WAS DETERMINED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE THEN WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE FUEL TANK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. *BF*TP

Feb 28, 2020

+ 19 more complaints for this component

POWER TRAIN

19 complaints

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED AT SCOTT EVANS CHRYSLER DODGE JEEP RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116) FOR UNKNOWN RECALL REPAIRS. ADDITIONALLY, THE FUSE AND SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED, ALMOST CAUSING A COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 128,702.

Apr 23, 2021

WHILE DRIVING ON THE HIGHWAY THE TRANSMISSION OVERHEAT LIGHT CAME ON.I HAD BEEN DRIVING ABOUT 45 MINUTES ON HW. THE JEEP STARTED MAKING A LOUD WHINING NOISE AND SLOWED DOWN. IT WOULD NOT GO OVER 45. IT FELT LIKE THE TRANSMISSION WAS STICKING SOME AND HAD A BIT OF A SHAKE. I PULLED IT OVER AND HAD TOWED TO OUR MECHANIC. ONCE HE LOOKED AT IT THE NEXT DAY THERE WERE NO CODES SHOWING AND IT DROVE FINE. I SEE THERE ARE RECALLS ON THIS FOR OTHER JEEPS, BUT MY VIN WAS NOT ONE OF THEM. NOT UNDERSTANDING WHY THIS IS.

Sep 01, 2020

AUTOMATIC TRANSMISSION OVERHEATS AND SLOWS DOWN THE CAR SPEED. WHEN DRIVING THE JEEP TRANSMISSION LIGHT GOES ON AND YOU CANNOT ACCELERATE OVER 45 MPH. HAVE TO PULL OVER AND WAIT FOR IT TO COOL DOWN AND THEN IT WILL DRIVE AGAIN AT NORMAL SPEED UNTIL IT HAPPENS AGAIN. USUALLY OCCURS ON HOT DAYS AND WHETHER THE AC IS ON OR OFF BUT FASTER WHEN IT IS ON.

Aug 03, 2020

AUTOMATIC TRANSMISSION OVERHEATS AND SHUTS DONE THE CAR. 136000 MILES ON IT. DEALER SAYS TRANSMISSION NEEDS REPLACED. CANNOT DRIVE OVER 45 MILES PER HR. ON HIGHWAY WHEN IT OVERHEATS JEEP GOES INTO LIMP MODE AND CANNOT ACCELERATE. HAVE TO PULL OVER AND WAIT FOR IT TO COOL DOWN

Mar 24, 2020

THE TRANSMISSION FLUID DIPSTICK BROKE OFF OF MY VEHICLE. IT IS A DEFECTIVE PART OF THE JEEP THAT SHOULD BE RECALLED AND THE COMPANY SHOULD REPLACE THESE ENGINE ISSUES WHICH HAS CAUSED AN OPENING INTO MY TRANSMISSION FLUID, WHICH CAN ALLOW UNWANTED DEBRIS/RAINWATER TO ENTER THE TRANSMISSION AND DESTROY IT.

Feb 10, 2020

+ 14 more complaints for this component

AIR BAGS,SEAT BELTS

15 complaints

I DO NOT FEEL SAFE DRIVING MY VEHICLE WHEN THE SEAT BELTS AND AIR BAGS MAY NOT WORK IN A COLLISION! CURRENTLY THERE ARE NO PARTS TO FIX THIS ISSUE AND THE RECALL WAS INITIATED IN SEPTEMBER OF 2016--IT HAS BEEN ALMOST A YEAR! WHAT ABOUT CHILDREN RIDING IN THE VEHICLE?!

Jul 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BERGERON JEEP IN NEW ORLEANS, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 06, 2017

SAFETY BELT AND AIR BAG RECALL INFORMATION GIVEN SEPTEMBER 2016. AS OF JUNE 2017 THERE IS STILL NO FIX AVAILABLE FOR THIS.

Jun 18, 2017

REC'D NOTICE FROM FCA REGARDING RECALL, S61/NHTA16V-688. AFTER CONTACTING FCA, WAS INFORMED THAT PART REQUIRED WOULD BE AVAILABLE BY 1 JUNE 2017. HAVE YET TO HEAR FROM FCA NOR COULD A REP TELL ME WHEN PART WOULD BE AVAILABLE. SITUATION IS SUCH THAT THE AFFECTED VEHICLE CAN NOT BE SOLD OR TRADED AND IS LOOSING VALUE. VEHICLE IS PARKED AND ESSENTIALLY UNUSABLE AS IT COULD PRODUCE MORE HARM THAN GOOD TO MYSELF OR OTHERS IF USED AND AN INCIDENT OCCURS. FCA IS NOT RESPONDING AS THEY STATED OR AS I REQUESTED NOR HAVE THEY PROVIDED REIMBURSEMENT FOR DIAGNOSTIC WORK DONE A LOCAL DEALER AS THEY INITIALLY PROMISED.

Jun 07, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 20, 2017

+ 10 more complaints for this component

UNKNOWN OR OTHER

12 complaints

-The front subframe of the vehicle is rusted out. They never offered a recall only a service advisement(thus not informing owners of the potential issue). My subframe was found to be rusted out in a yearly state inspection but is 2 months past their extended warranty date. Therefore they deny financial responsibility to replace the part. -Driving with a rusted out subframe can cause the vehicle to loose control and crash. -The problem is acknowledged by the dealers but they refuse to issue a recall to alert everyone to the problem, therefore allowing the vehicles to go beyond the extended warranty timeframe then refuse to pay for the repairs. -The vehicle has been inspected by a licensed mechanic and issues have been documented. -There were no warning signs or issues prior to the inspection which found the corroded piece.

Apr 14, 2022

MY 2012 JEEP COMPASS HAS A DETERIORATING CATALYTIC CONVERTER PAIRED WITH AN ISSUE WITH THE EXHAUST MANIFOLD. THE CAR HAS HAD DECREASED GAS MILEAGE, PERFORMANCE, CHECK ENGINE LIGHT ON & CONTINUAL RATTLING NOISES.

Mar 12, 2020

MY JEEP HAS START TO PUT OFF THE SMELL OF ROTTEN EGGS. I BELIEVE THAT THE CATALYST CONVERTER HAS SOME KIND OFF ISSUE. THERE ARE FUMES COMING OUT OF MY CAR AND IN MY CAR. I BELIEVE IT IS A RESULT OF A BAD CATALYST CONVERTER. ENGINE LIGHT HAS BEEN COMING ON AFTER I HAVE CHANGED THE SENSORS. THERE IS NO WAY THE CATALYST SHOULD BE BAD. I READ THERE ARE ISSUES WITH THIS MODEL VEHICLES CATALYST CONVERTER. THIS HAS BEEN ON GOING FOR OVER A YEAR AND A HALF AND I HAVE BEEN REPLACING PARTS SPENDING MONEY THAT ARE NOT FIXING THE PROBLEM

Dec 15, 2019

I BOUGHT THE VEHICLE ABOUT 3 YEARS AGO AND ABOUT ONE MONTH INTO THE PURCHASE, THE ENGINE LIGHT HAS BEEN STEADY ON AND OFF FOR THE LAST 3 YEARS. WE HAVE BROUGHT IT TO A DEALER, WE HAVE HAD THE VEHICLE PASS INSPECTIONS, ONCE THE CAR IS RESET THE ENGINE LIGHT GOES OFF. THE CODE THAT HAS CONSISTENTLY COME UP IS THE CATALYTIC CONVERTER, WHICH WE WERE TOLD NUMEROUS OCCASIONS THAT IT'S JUST A GLITCH. NOW, THE LIGHT WILL NOT GO OFF AFTER A RESET AND ARE BEING TOLD THAT WE NEED TO REPLACE THE WHOLE CATALYTIC CONVERTER (WHICH I CAN NOT AFFORD) AND DON'T EVEN KNOW IF IT'S A TRUE ISSUE BEING SINCE THE ENGINE LIGHT CONSTANTLY BEING ON SINCE THE PURCHASE OF THE VEHICLE AND NOW WON'T GO OFF AT ALL. I'M WONDERING WHY THIS CAR/VIN HASN'T SHOWED UP ON THE RECALL LIST WITH THE OTHERS WITH THE CATALYTIC CONVERTER RECALLS!!!????

Nov 25, 2019

THE CADILLAC CONVERTER WENT BAD

Nov 16, 2019

+ 7 more complaints for this component

ENGINE

11 complaints

This vehicle has shut down while on the street & on the dangerous highway with vehicles behind me. It wouldn’t start back up either I had to keep playing with the key or try starting it & it wouldn’t turn over

Dec 07, 2022

We have been receiving a check engine light on our 2012 Jeep Compass for code P0420. Reset the system but subsequently vehicle failed emissions testing. After some research we discovered this model vehicle and several others were supposed to be receiving a recall of the catalytic converters. Please see this article on cars.com dated March 2019 https://www.cars.com/articles/863000-chrysler-dodge-and-jeep-vehicles-recall-alert-1420757576994/ I searched our vin# on your website and it showed no recalls. Is Chrysler Fiat dragging this out or are we going to be able to get this fixed at the dealership ? Please advise - Thanks.

Jan 30, 2022

I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT BACK TO BACK DAYS AND MY CAR RPMS WENT TO ZERO AND I COULD NOT DO ANYTHING. I WAS ABLE TO PUT MY HAZARDS ON AND AFTER A FEW MINUTES TURNED MY CAR BACK ON AND IT WORKED FINE. I HAD TWO KIDS IN THE VEHICLE DURING THIS TIME. I HAVE READ FORUMS WITH SIMILAR ISSUES

Oct 07, 2020

ENGINE STALLS WHILE AT HIGHWAY SPEED. HAVE TO HURRY AND PULL OVER BEFORE STEARING LOCKS UP. IT'S BEEN HAPPENING SINCE I GOT THE VEHICLE. HAD IT IN 3 TO 4 TIMES AND THE DEALER SAYS THERE IS NOTHING WRONG. IT HAPPENED AGAIN TWICE THIS WEEK. I'M LUCKY I'VE BEEN ABLE TO PULL OVER WITH OUT CAUSING A WREAK.

Jan 15, 2020

ENGINE STUTTERS WHEN ACCELERATING. THE ENGINE HAS DONE THIS FOR A COUPLE YEARS BUT IS STEADY GETTING WORSE. ALSO CHECK ENGINE LIGHT CAME IN WITH A CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD TANK 1

Nov 01, 2019

+ 6 more complaints for this component

AIR BAGS

9 complaints

- The passenger headrest of my 2012 Jeep Compass Limited deployed while the car was in motion on the highway with no reason to deploy. Yes, the component is available for inspection. - This created a distraction to the driver that could have resulted in an accident and also could have injured the passenger. - The dealer mentioned that the issue has happened to other cars, but in my case they could not help me because my car is not under warranty. They told me they could not assist and requested I call Jeep Customer Care. - Jeep Customer Care replied ""We have review the information on your case and sadly found that we are unable to offer any assistance with the head restraint repair." - The vehicle component has not been inspected. - No warning lights, messages or symptoms of the problem

Jan 10, 2024

HELLO I WENT TO DEALER TO FIX SAFETY RECALL S61 IN 04/16/19 NEXT WEEK SHOW ME LIGHT AIRBAG PROBLEM SO THEY TOLD ME TO CHECK THIS PROBLEM THEY CHARGE FEE FOR CHECK IN SO I REFUSE TO CHECK IT COST TO MUCH FOR ME SO I DRIVING TO HOME AND I DRIVING ALL YEAR WITH THIS AIR BAG LIGHT AND TODAY 4/16/2020 I WENT DEALER WHERE WAS RECALL DONE BEFORE AND ASK AGAIN IF THEY FIX THIS LIGHT BUT THEY TOLD ME THEY CHARGE FOR INSPECTION THAT LIGHT I THINK THAT RECALL MAKE ME MORE PROBLEM THEN DO GOOD FOR MY CAR I THINK THAT RECALL CAUSE THAT PROBLEM.WHAT I CAN DO WITH THIS CAR?? *TR

Apr 16, 2020

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 45 MPH DROVE OVER BLACK ICE AND LOSS CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT, ROLLED OVER TWICE AND CRASHED INTO ANOTHER EMBANKMENT THAT BROUGHT THE VEHICLE TO A STOP. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED HOWEVER THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE DEEMED VEHICLE A TOTAL LOSS AND REFERRED THE CONTACT TO NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000. *DT *JB

Jan 22, 2020

Crash: 1

Injuries: 1

THE AIRBAG SENOR LIGHT KEPT POPPING ON AND OFF FOR APPROXIMATELY A WEEK OR TWO. THE DEALERSHIP REPORTED THE FRONT PASSENGER IMPACT SENSOR AND OCCUPANT RESTRAINT CONTROL MODULE NEEDED REPLACED. THE VEHICLE HAD NOT BEEN INVOLVED IN A CRASH AS OF LATE NOR ANY DAMAGE AND HAS BEEN IN PERFECT WORKING ORDER UNTIL THIS INCIDENT OF THE AIRBAG LIGHT.

Sep 11, 2019

IS THERE'S A DEADLINE TO FIX A AUTO RECALL ON AIR BAG SYSTEM?

Jan 04, 2018

+ 4 more complaints for this component

ELECTRICAL SYSTEM

7 complaints

I HEAR A KNOCKING NOISE COMING FROM BEHIND THE DASH/GLOVE COMPARTMENT ON THE PASSENGER SIDE. THE KNOCKING NOISE RANDOMLY STARTS BEFORE I PUT THE KEYS INTO THE IGNITION, WHILE DRIVING AND AFTER I TAKE THE KEY OUT OF THE IGNITION. IT IS SOMETIMES BETWEEN 10-15 KNOCKING SOUNDS THEN IT STOPS.

Aug 21, 2020

IT IS NOT JUST JEEP WRANGLERS WITH DEFECTIVE TIPMS. I HAVE HAD TO HAVE MINE REPLACED TWICE IN THE LAST 18 MONTHS AND 32000 MILES. SINCE I DRIVE MY VEHICLE FOR WORK AS A MAIL CARRIER THIS IS A MAJOR PROBLEM FOR ME. IT HAS STRANDED ME BOTH TIMES IN THE MIDDLE OF A BUSY HIGHWAY. I HAD TO EXIT THE VEHICLE BOTH TIMES WITHOUT ANY HAZARD LIGHTS AND PUSH IT OFF THE ROAD. BEYOND THE DANGER INVOLVED IN THESE FAILURES THE FINANCIAL BURDEN OF HAVING TO MISS WORK WHILE THE MANUFACTURER TAKES IT'S SWEET TIME GETTING THE PART TO THE DEALERSHIP IS DEVASTATING. MY FAMILY AND I SIMPLY CANNOT REMAIN FINANCIALLY SOLVENT THROUGH ANOTHER OF THESE FAILURES AS I AM A SINGLE PARENT SUPPORTING A FAMILY OF FOUR.

Jun 11, 2017

TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 25 MPH, SMOKE EMERGED FROM THE DASHBOARD. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND CAUGHT FIRE NEAR THE LIFTGATE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE SOURCE OF THE FIRE WAS NEVER DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 07/11/17*LJ *AS

May 18, 2017

Fire: 1

WHILE DRIVING AT 70 MPH, THE VEHICLE LOST ALL POWER. I WASN'T ABLE TO USE MY HAZARDS OR ANYTHING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE COULD BE RESTARTED BUT RAN VERY ROUGH AND HAD TO BE TOWED. THE ELECTRONIC THROTTLE CONTROL LIGHT WAS ON AS WELL AS CHECK ENGINE. MECHANIC SAID NONE OF THE CODES WERE THE CAUSE, THEY WERE ALL THE EFFECT OF THE POWER LOSS. THE MECHANIC FOUND A LOOSE TERMINAL ON THE OEM BATTERY. THE BATTERY WAS REPLACED AND THE ISSUE HAS NOT RECURRED.

Feb 03, 2016

WHEN I START MY VEHICLE IT DOES NOT START AND I CAN NOT PULL THE KEY OUT OF THE IGNITION AFTER A COUPLE OF SECONDS OF LEAVING THE KEY ALONE THE VEHICLE STARTS ON ITS ON. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES HOWEVER; THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. I WAS TOLD IT WOULD HAVE TO DO IT FOR THEM IN ORDER FOR THEM TO FIGURE OUT THE PROBLEM. I ASKED THE DEALER TO DOCUMENT THE ISSUE THAT MY VEHICLE IS HAVING BECAUSE IT WAS CLOSE TO MY WARRANTY TO BE OVER. PLEASE INVESTIGATE ISSUE!!!! *TR

Apr 21, 2015

+ 2 more complaints for this component

FUEL SYSTEM, GASOLINE

6 complaints

The contact owns a 2012 Jeep Compass. The contact stated that while refueling the vehicle, the nozzle kicked off and shut down. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who determined the failure was due to the fuel tank rollover valve being defective. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,176.

Jan 17, 2025

The contact's daughter-in-law owns a 2012 Jeep Compass. The contact stated that an additional 20-30 minutes was needed to fill the fuel tank while refueling. The vehicle was initially taken to an independent mechanic and was diagnosed, and it was determined that the roll-over valve was damaged. The failure was linked to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was then taken to a dealer where the contact was informed that the vehicle was not included in the recall. The dealer later referred the contact to the NHTSA Hotline for additional assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.

Jan 30, 2024

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. UPON FUELING THE VEHICLE, THE FUEL PUMP MADE A CLICKING NOISE. THE FILLER FAILED TO RECEIVE THE FUEL, CAUSING IT TO HAVE TO BE PUMPED SLOWLY DUE TO THE FAILURE. THE DEALER (WESTBURY JEEP CHRYSLER DODGE RAM SRT, 100 JERICHO TURNPIKE, JERICHO, NY 11753, (516) 336-4784) WAS UNABLE TO PROVIDE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME. AN INDEPENDENT MECHANIC INSPECTED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. *TT *TR

Jan 22, 2018

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V120000 (FUEL SYSTEM, GASOLINE) AND CAMPAIGN ID NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE RECALL WOULD BE REPAIRED. THERE ARE NO FAILURES AT THIS TIME. *TR

Mar 07, 2014

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Aug 19, 2013

+ 1 more complaint for this component

SUSPENSION

6 complaints

The rear suspension crossmember and suspension control arm rotted out on my 2012 Jeep Compass. Also, cross member cracked. Two repair shops inspected the damage and told me that I should be very careful driving the vehicle to get it repaired because there wasn't much hold the rear wheel on. They both said that the problem cause cause a catastrophic failure, which would lead to the rear wheel falling off. At highway speeds this might cause a serious accident. Both repair shops also said they have seen a lot of Jeeps with this type of rust damage. The steel used for the components must have been inferior or the factory rust protection on these components was inadequate. There are probably thousands of older jeep models (Compass, Patriot, etc.) driving around in a dangerous condition. The only warning that I got was a slight squeaking noise when I went over bumps. The sound would be fairly normal for an eleven year old vehicle. But, I decided to get under the car and spray some liquid lubricant to try to eliminate the squeak. The crack in the crossmember was up high on the underside of the car and it was difficult to see. Luckily, I noticed that the component was entirely cracked in two pieces. The second repair shop told me that Jeep extended the warranty on the components to 10 years. This was due to the large number of similar issues reported. Although the 10 year period ran out in my case in September 2022, I still plan to contact Jeep to see if they will reimburse me for a portion of the repair. But, I believe that a recall should be issued before some Jeep owner is seriously injured due to this problem. The repair cost is in the thousands of dollars. I have attached a photo showing the crack in the crossmember.

Nov 02, 2023

The contact owns a 2012 Jeep Compass. The contact stated upon taking the vehicle to an independent mechanic for inspection prior to a road trip, he was informed that the rear cross members were severely corroded and had holes. The vehicle was then taken to the dealer where it was diagnosed that the rear cross members needed to be replaced. The dealer also informed the contact that he had to pay for a diagnostic test and the repair because the VIN was not included in TSB Number: 23-007-17. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the dealer could repair the vehicle under the TSB; however, the dealer declined. The failure mileage was approximately 78,000.

Oct 28, 2022

The Front And Rear Cross Members have severe Corrosion. These components are available for inspection upon request. The front cross member has a corrosion hole through an entire section. in addition to severe corrosion through out. The rear cross member had corroded to the point of failure while the vehicle was being operated. This resulted in the drivers’ side lower control arm to break away and rest on the ground. At this point the vehicle was inoperable and was required to be towed to a service station. This occurred at a speed of 25 mph, the car was immediately stopped because of the noise heard. If we had been traveling on a highway, this could have resulted in an accident. There was not warning of this impending failure. The passengers side of the rear cross member where the lower control arm is attached is also severely corroded. The rear cross member has been repaired along with ancillary connected parts. The repair was conducted by a local repair shop.

Nov 05, 2021

SUBFRAME HAS A BIG WHOLE IN IT. WAS TOLD IT WILL NOT PASS BY STATE INSPECTION DUE TO SAFETY REASONS

Oct 12, 2020

THE REAR CROSS MEMBER ON MY 2012 JEEP COMPASS HAS COMPLETELY RUSTED THROUGH IN MULTIPLE LOCATIONS. THIS INCLUDES MUCH OF THE SUBFRAME AS WELL.

Jul 08, 2020

+ 1 more complaint for this component

STRUCTURE

6 complaints

The contact owns a 2012 Jeep Compass. The contact stated while having a routine check on the vehicle by an independent mechanic, the mechanic stated that the front and rear subframe of the vehicle was extremely rusted. The vehicle was taken to the dealer and the dealer replaced the crossmember of the front and rear subframe. The manufacturer was contacted, and the manufacturer stated that the extended warranty had expired. The failure mileage was 63,513. The contact stated that the vehicle has been repaired.

Mar 09, 2023

FOOTREST BY THE GAS AND BRAKE PEDALS BROKE LOOSE WHILE DRIVING ON THE HIGHWAY. APPEARS TO BE A PLASTIC PART MOUNTED BY TWO BOLTS, IN WHICH THE PLASTIC BROKE AND PART SAT LOOSE BY MY PEDALS WHILE DRIVING. REMOVED PART FROM BEING AN OBSTACLE NEAR THE BRAKE AND GAS PEDALS ONCE I COULD COME TO A STOP.

Oct 30, 2015

I GOT INTO MY 2012 JEEP COMPASS ( 4X4 LATITUDE VERSION) AND NOTED A DRIP OF WATER ON THE INSIDE OF MY WINDSHIELD. AT FIRST I THOUGHT MAYBE MY WINDSHIELD WAS LEAKING AND TOOK NOTE OF THE AREA. WELL, I BEGAN TO BACK OUT AND A BUNCH OF WATER CAME DOWN ON ME THROUGH MY INTERIOR LIGHT AND ALONG THE EDGING OF THE CEILING OF THE INTERIOR ALONG THE WINDSHIELD. I HAVE HAD THIS HAPPEN TO ME TWICE BEFORE, AND THE ISSUE HAS TO DO WITH THE SUNROOF BECAUSE OF A DESIGN FLAW IN THE SUNROOF DRAINS. RESEARCHING THE INTERNET, THIS IS AN ISSUE THAT HAS BEEN AROUND FOR YEARS WITH JEEP MODELS. I FEAR THIS WILL NOT ONLY CAUSE PREMATURE AGING OF THE BODY DUE TO THE WATER COMING IN CONTACT WITH BODY PARTS THAT ARE NOT MEANT FOR THE WEATHER ELEMENTS, BUT ALSO THE RISK OF THE WATER GETTING INTO AREAS OF THE DASH CAUSING ELECTRICAL PROBLEMS OR EVEN THE VEHICLE COMPUTER PARTS UNDER THE SEATING. WHEN THE WATER COLLECTS ON THAT CEILING PANEL, IT DRAINS THROUGH THE INTERIOR LIGHT DOWN ONTO THE TRANSMISSION SHIFTER AND THE CAR STEREO, AND ALSO ALONG THE PANELING ALONG THE FRONT WINDSHIELD INTO THE DASH AREA. *TR

Oct 04, 2014

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE FOOTREST PANEL LOOSENED. AN AUTHORIZED DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 10/28/2014*LJ THE CONSUMER STATED THE FAILURE BEGAN JUST BEFORE 9,000 MILES AND FREQUENTLY OCCURRED UNTIL IT BROKE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 04/23/2015 *JS

Sep 15, 2014

THE REAR BUMPER IS MELTED AROUND THE EXHAUST PIPE AS IF THERE WAS A FIRE. I DRIVE MY 2 CHILDREN IN THIS CAR CONSTANTLY. I BOUGHT THIS CAR A MONTH AGO. I WAS SHOCKED TO DISCOVER THE MELTED PLASTIC BUMPER AND WANT JEEP TO REPAIR IT ALL, EXHAUST PIPE AND BUMPER AND PROBLEM THAT CAUSED THE MELTING, AT NO COST TO ME ASAP. *TR

Sep 04, 2014

Fire: 1

+ 1 more complaint for this component

POWER TRAIN,ENGINE

5 complaints

THE ENGINE OVER HEATS AT 60 TO 70 MPH AND THEN BEGIN TO LOSE POWER. THE CAR SLOWS DOWN, THE ENGINE LIGHT COMES ON. THIS HAS HAPPENED 5 TIMES SINCE 2019 WHILE ON THE HIGHWAY. NOW THE TRANSMISSION IS FAILING BECAUSE IT WON'T CHANGE GEARS AND IT MAKES A WHINING SOUND WHEN YOU TRY TO ACCELERATE. ON THE CITY STREET. *TR

Jun 18, 2020

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 40 MPH, THE CONTACT WAS UNABLE TO ACCELERATE AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND THEN DROVE TO ALL STAR DODGE CHRYSLER JEEP RAM (11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050). THE DEALER STATED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE FAILED TWICE AFTERWARDS. DURING THE RECENT FAILURE, WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE ENGINE FAILED AGAIN. THE CONTACT HAD THE VEHICLE TOWED TO CENTURY DODGE CHRYSLER JEEP RAM (13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385, (636) 332-2800), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Jul 15, 2019

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND THE TRANSMISSION OVERHEATING WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Aug 16, 2018

A MONTH OR SO AFTER BUYING MY CAR (USED) IT STARTED TO STRUGGLE GOING UP HILL. AS TIME WENT ON THE STRUGGLE UPHILL TURNED INTO STALLING. THEN IT PROGRESSED TO EXTREME DIFFICULTY GETTING UP TO SPEED WHEN JUST GETTING ON THE FREEWAY. SOON IT STARTED TO OVER HEAT IF DRIVEN LONGER THAN AN HOUR. WITH ALL OF THE ISSUES PUT TOGETHER IT HA BECOME VERY STRESSFUL AND SCARY TO DRIVE. WE TOOK IT INTO THE MECHANIC AND HE DISCOVERED THE SMOOTH TRANSITION TRANSMISSION IS FAULTY AND CAUSES THE CAR TO OVERHEAT. HE SAID IT WAS A MATTER OF TIME UNTIL THE TRANSMISSION DROPS. I NO LONGER FEEL SAFE TAKING MY FAMILY ANYWHERE IN THE CAR. BETWEEN THE SLUGGISHNESS, STALLING, OVERHEATING AND TRANSMISSION MY CAR IS A TICKING TIME BOMB. IF ANY OF THIS HAPPENS ON THE FREEWAY MY FAMILY AND POSSIBLY OTHERS COULD GET SEVERELY INJURED. I HAVE LOOKED UP ONLINE AND FOUND MANY OTHERS HAVE THIS SAME ISSUE.

Nov 17, 2016

THE FIRST INSTANCE OF THE VEHICLE SLOWING RAPIDLY WHEN LETTING UP ON THE GAS OCCURRED DURING RUSH HOUR ON A LOCAL PARKWAY. WHILE TRAVELLING WITH THE TRAFFIC, AT ABOUT 67 MPH, THE TRAFFIC AHEAD STARTED TO SLOW. RATHER THAN STEP ON THE BRAKE, I LIFTED MY FOOT FROM THE GAS PEDAL. ALMOST IMMEDIATELY THE CAR BEGAN TO QUICKLY DECELERATE. IT HAPPENED SO FAST THAT THE PERSON BEHIND ME ALMOST HIT ME. THEY PROCEDED TO GO AROUND ME AND PULLED ABRUPTLY IN FRONT OF ME AND BRAKED. HE MUST HAVE THOUGHT I DID IT INTENTIONALLY. THIS HAD BEEN HAPPENING AT SLOWER SPEEDS AND THE SERVICE PERSONNEL AT THE DEALERSHIP TOLD ME THAT I NEEDED TO DRIVE THE CAR MORE MILES AS THEY COULD NOT DUPLICATE THE PROBLEM. ONE TECH EVEN SAID THAT THIS IS THE WAY THE CVT WORKS AND I'D HAVE TO GET USED TO IT. A SIMILAR INCIDENT OCCURRED ON THE PARKWAY ABOUT A MONTH LATER. THIS TIME THE OUTCOME WASN'T AS SEVERE AS THE INITIAL OCCURRENCE. TRAFFIC WAS A LITTLE LIGHTER BUT MOVING JUST AS QUICKLY. I RETURNED TO THE DEALER FOR SERVICE AND THAT IS WHERE THE CAR IS NOW. THEY CANNOT DUPLICATE OR FIND ANY FAILURE CODES FOR THE PROBLEM. AGAIN, A NEW SERVICE ASSISTANT TOLD ME THAT THAT IS HOW THE CVT WORKS. I INFORMED HIM AS I HAD INFORMED THE OTHERS THAT I HAVE DRIVEN VEHICLES WITH THE CVT AND IT IS NOT HOW THEY WORK. HAVING BEEN A MECHANIC FOR A GOOD PART OF MY LIFE, I DARE SAY THAT I FEEL AS THOUGH I AM RISKING MINE WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. *TR

Jan 15, 2013

VEHICLE SPEED CONTROL

5 complaints

THE STICK SHIFT DOES NOT MOVE OUT OF PARK. IT STAYS LOCKED IN THAT POSITION. I HAVE TO KEEP PULLING ON THE SHIFT HANDLE AND PUMPING THE BRAKE TO GET IT TO UNLOCK. THE VEHICLE IS IN STATIONARY MODE. I AM UNSURE WHAT US CAUSING THE PROBLEM.

Jan 20, 2020

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Nov 17, 2015

TL*THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Mar 30, 2015

TRYING TO STOP AT A RED LIGHT APPLIED BRAKES, JEEP DECIDED IT WANTED TO KEEP GOING , I HAD TO PUT IT IN NEUTRAL AND STOP. WHILE IN NEUTRAL ENGINE REVVED TO 4,000 RPMS. *TR

Mar 31, 2014

I HAVE A 2012 JEEP COMPASS SPORT, SINCE JULY 2013 I HAVE BEEN HAVING SPUTTERING, SURGING, ACCELERATION ISSUES. I HAVE TAKEN TO DEALER OVER 3 TIMES IT IS IN DEALER CURRENTLY. THEY HAVE PUT A TRACKER ON TO FIND ISSUE AND STILL NOTHING. WHEN I TRY TO ACCELERATE AND IT GETS BOGGED DOWN AND DOES NOT WANT TO GO ANY FURTHER THIS IS A CONCERN. ESPECIALLY WHEN I AM ENTERING HIGHWAY AND CANNOT GET PAST 59MPH WITH THE CAR. IT FEELS LIKE I AM IN A WINDTUNNEL THE LOW ACCELERATION IS INSANE. SOMETIMES IT FEELS LIKE IT DOES NOT WANT TO SHIFT. SOMETIMES IT TAKES 4-10 MINUTES JUST TO GET TO 60 MPH. I HAVE TO STAY ON THE GAS HARD JUST TO GET IT TO GO ANYWHERE MOST OF THE TIME. I HAVE HAD IN DEALER MULTIPLE TIMES AND THEY JUST SAY WELL WE ARE NOT SURE. TWO WEEKS AGO I WAS GETTING ON HIGHWAY AND MY CAR JUST STAYED AT 59 MPH AND 1.5 RPMS. AND WOULD GO NO FURTHER IT DID THIS FOR 4 + MILES ON HIGHWAY. I HAD HORNS HONKING AT ME AND I WAS JUST WAITING TO GET PULLED OVER FOR GOING TO SLOW. SOUNDS AND FEELS LIKE A TRANSMISSION ISSUE. I UNDERSTAND ITS A 4 CYLINDER. BUT IT DROVE GREAT AND WONDERFULLY SMOOTH THE FIRST YEAR, THEN A WEIRD IDLE STARTED TO OCCUR RANDOMLY, THEN A LITTLE SURGE WHEN LEAVING STOP SIGNS/LIGHTS, IT SQUEAKS AND CREAKS WHEN MAKING TURNS AND CREAKS LOUDLY GOING OVER BUMPS. I WANT SOMEONE TO FIGURE OUT WHAT IS GOING ON WITH THIS. CHRYSLER SEEMS TO BE IGNORING EVERY COMPLAINT AND CALL I HAVE MADE. I HAVE CONTACT JEEP VIA EMAIL AT LEAST 3 TIMES. NO ANSWERS AT ALL. SOMEONE HELP ME FIGURE THIS ISSUE OUT. I JUST WANT A SAFE VEHICLE THAT DOES NOT WANT TO STALL AT EVERY TAKE OFF FROM A STOP. *TR

Mar 18, 2014

ELECTRICAL SYSTEM,ENGINE

4 complaints

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING LESS THAN 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. ON TWO PREVIOUS OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO GATOR CHRYSLER DODGE JEEP RAM (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 724-6611), BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO TWO INDEPENDENT MECHANICS WHO WERE ALSO UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,900.

Oct 08, 2019

"TAKATA RECALL" THROTTLE BODY SENSORS. MY TEENAGE DAUGHTER WAS DRIVING MY JEEP AND ALL OF A SUDDEN THE JEEP SLOWED DOWN AND WOULD NOT ACCELERATE AND SHE BARELY HAD ENOUGH TIME TO PULL OVER ON THE SIDE OF A 2 LANE HIGHWAY. SHE BARELY HAD CELL PHONE SIGNAL TO CALL ME TO TELL ME SHE WAS STRANDED. SHE WAS IN A DEAD ZONE BY AIR FORCE BASE AND WAS GOING ABOUT 45MPH DURING HEAVY TRAFFIC HOUR. I'M GLAD SHE WAS UNDERSTOOD SOMETHING WAS WRONG AND QUICKLY PUT ON HAZARD LIGHTS, PULL OVER, AND SHUT OFF THE JEEP. SHE MENTIONED A LIGHTING BOLT LIGHT ON BUT DIDN'T FEEL THE JEEP WAS OVER HEATING. THE BEGINNING OF 2019 I HAD A RECALL FOR THE CATALYTIC CONVERTER EFFICIENCY WHICH I DID GET FIXED AND ABOUT 4 MONTHS LATER (5SEP19) I PURCHASED A NEW THROTTLE BODY SENSOR AND THE LABOR WORK TURNED OUT TO $800. WHY WOULD THIS NOT BE PART OF THE WARRANTY OR RECALL OR IS THIS A CONTINUING ISSUE FOR OTHER JEEPS?

Sep 05, 2019

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS AN ELECTRICAL ISSUE. THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Nov 10, 2016

AS I WAS DRIVING DOWN THE STREET TO THE GAS STATION, I HAD ABOUT HALF A TANK LEFT, THE CHECK BATTERY LIGHT WOULD COME ON AND MY CAR WOULD STALL OUT AS I WAS DRIVING. I AM AFRAID TO DRIVE MY CAR NOW BECAUSE THIS HAPPENED MULTIPLE TIMES IN JANUARY WHEN THE WEATHER WAS COLD AND IT HAD JUST RAINED, AND NOW IT IS HAPPENING AGAIN IN WARM, SUNNY WEATHER. I WAS LUCKY TO NOT GET IN AN ACCIDENT BECAUSE OTHER CARS WERE RIGHT BEHIND ME AS I WAS DRIVING. I WOULD TURN MY CAR OFF, TURN IT BACK ON AND IT WOULD START, AND THEN IT WOULD JUST SHUT DOWN AGAIN AFTER A FEW HUNDRED FEET. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY CAN'T FIX ANYTHING UNLESS WE CAN REPLICATE THE PROBLEM, BUT THEY COULDN'T. I DON'T WANT THIS TO HAPPEN TO ME AS I'M ON A HIGHWAY WHICH COULD CAUSE SERIOUS INJURY, SO I AM SCARED TO DRIVE MY CAR, WHICH I SHOULDN'T BE. *TR

May 28, 2013

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

Everytime I drive it acts as if it’s not getting sufficient fuel to the engine . Have had multiple things replaced to try and fix the problem but still not helped . Whole Engine sputters when I stop and acts as if it’s not getting any fuel to accelerate. Has almost caused a few crashes . To my surprise recalls have been made for my vehicle but says they have been repaired. I personally don’t think they have

Aug 02, 2024

WHILE DRIVING, CARS ENGINE SHUT OFF. I WOULD TRY TO START IT, SOMETIMES IT WOULD START BACK UP AGAIN I WOULD DRIVE IT AND THEN THE ENGINE WOULD SHUT OFF AND SLOWLY STOP MOVING. CAR WAS DIAGNOSED WITH THE ENGINE CODE P0335 AND P0339 CRANKSHAFT POSITION SENSOR MALFUNCTION/INTERMITTENT. WITHIN THE SAME WEEK OF HAVING IT REPLACED, NOW I'M HAVING ISSUES FILLING THE TANK WITH GAS. GAS PUMP STOPS FILLING EVERY 0.2 GALLONS AND CLICKS. TRIED MOVING THE GAS PUMP IN DIFFERENT POSITIONS BUT STILL WON'T FILL. GAS ENDS UP BUBBLING AND OVERFLOWS EVEN THOUGH THE TANK IS ONLY AT A QUARTER TANK. LOOKS LIKE THIS IS VERY COMMON WITH JEEP COMPASSES. IT'S EITHER THE FUEL TANK TRANSFER TUBE OR NEED TO GET THE WHOLE GAS TANK REPLACED.

Apr 15, 2019

UPON DOING A TOTAL FILL UP OUR JEEP, IT IS NOW STALLING AND I END UP WITH NO STEERING. THIS DOES IT AT LEAST 4/5 TIMES EACH TIME WE FILL FUEL TANK UP. EXTREMELY DANGEROUS AS UNABLE TO STEER AND ENTIRE ENGINE SHUTS DONE. THIS HAS DONE THIS WITH MY FAMILY IN THE CAR ABOUT A MINUTE AFTER GETTING FUEL, IF NOT LESS, AND TURNING ONTO A BUSY STREET WHERE JEEP STOPPED RUNNING. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED, BOTH TURNING ONTO BUSY STREET AND WHILST DRIVING ON BUSY STREET.

Oct 28, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

I’m in Bradley, Illinois, and after the first snowfall, these indicators lit up. The ABS, the ESC, and the 4WD. I thought because of inclement weather, they would go off, but have remained lit for a couple of weeks now. One day, while driving to work, the throttle lagged, and I couldn’t accelerate past 20 mph for over 10 minutes amidst heavy traffic. When this occurred, the ABS light turned off, then suddenly lit up again, and the truck sped up. This has happened several times. I was told all recalls were repaired, so I am wondering if this is a new concern? Please advise. Thank you for your help and time.

Jan 23, 2024

DRIVING ON THE TURNPIKE 11/10/2016 AT 530AM NEARING EXT. 6 MY TRUCK SHUT OFF, I MADE IT TO THE CAR SHOP AND THEY STATED IT WAS THE SENSORS. I PROCEEDED TO CALL THE JEEP DEALER AND THEY STATED SENORS ARE NOT COVERED IN ANY WARRANTY AND THAT MY EXTENDED WARRANTY DOES COVER IT AS WELL. IM VERY DISAPPOINTED IN THE POINTLESS PURCHASE OF MY WARRANTY, AND THE FACT THAT I COULD HAVE BEEN KILLED ON THE TURNPIKE. ALSO MY TRUCK MAKES THIS LOUD SQUEAKING NOISE BUT I HAVE TAKEN IT TO 3 SHOPS AND NO ONE KNOWS WHAT IT IS, BUT THEY ALL AGREED IT IS NOT THE BRAKES.

Nov 10, 2016

THIS HAS HAPPENED A FEW TIMES NOW. WAS TOLD BY DEALER THEY HAVE TO BE DRIVING IT WHEN THE PROBLEM OCCURS. TWICE NOW, I LOST ALL ELECTRICAL POWER. NO LIGHTS, NO HAZARDS, NO POWER STEERING. IT IS LIKE I HAVE NO BATTERY AT ALL. EVERYTHING IS DEAD. ONE TIME I WAS PARKED, AND LOST ALL POWER, CAME BACK ON IN A FEW MINUTES. THE SECOND TIME, IT WAS DARK OUT. I HAD JUST MADE A TURN, APROX 100 FEET AFTER, I LOST ALL POWER AGAIN. THIS TIME I WAS IN MOTION, CARS BEHIND ME, I HAD ABSOLUTELY NO LIGHTS. NO HAZARDS. I WASN'T EVEN ABLE TO MAKE IT TO THE SHOULDER, IT HAPPENED SO QUICKLY. LUCKILY IT WAS A TURN AND VEHICLES HADN'T REACHED THE SPEED LIMIT YET. NOT ONLY COULD I HAVE BEEN HIT, BUT THE OTHER VEHICLES BEHIND ME AS WELL. MY CAR WASN'T EASILY NOTICABLE. THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BEFORE REAR ENDING ME, AND TURNED THEIR HAZARDS ON. THE POWER TO MY VEHICLE WAS BACK ON ABOUT TWO MINUTES. PERIODICALLY THE CAR WILL ALSO JUST DIE, AT IDLE OR IN TRAFFIC AT LOW SPEEDS. IT DOESN'T LOSE COMPLETE POWER WHEN THIS HAPPENS THOUGH. IT WILL START AGAIN RIGHT AWAY.

Jan 08, 2016

SEATS

3 complaints

The passenger active restraint headrest exploded spontaneously. The vehicle was not in any accident. I happen to notice one morning that the headrest was deployed due to no known issue. Appears this has happened to numerous other people and not sure why this make/model issue has not come under a manufacturers safety recall.

Sep 06, 2023

MY TEENAGE DAUGHTER WAS RETURNING HOME FROM WORK ON A BUSY CITY STREET WHEN SHE WAS STARTLED BY A LOUD ABRUPT NOISE. SHE LOOKED OVER AND SAW THE PASSENGER-SIDE ACTIVE HEAD RESTRAINT HEADREST HAD SHOT OUT. QUITE SHAKEN, SHE ARRIVED HOME TO TELL ME SOMETHING HAD HAPPENED IN THE CAR. UPON EXAMINATION OF THE HEADREST, IT WAS CLEAR THAT IT HAD NOT 'DEPLOYED' OR 'TRIGGERED.' THE CLAMPS THAT ARE SUPPOSED TO RELEASE THE BAR WHEN DEPLOYING WERE STILL IN PLACE, HOLDING THE BAR. INSTEAD, THE PLASTIC THAT HOLDS THE BAR IN PLACE HAD BROKEN, ALLOWING THE HEADREST TO VIOLENTLY SHOOT OUT. FORTUNATELY, NO ONE WAS IN THAT SEAT AT THE TIME. AND EVEN MORE FORTUNATELY, IT DID NOT HAPPEN ON THE DRIVER'S SIDE WHILE MY DAUGHTER WAS DRIVING, AS THE RESULTS COULD HAVE BEEN CATASTROPHIC. I CALLED THE JEEP CUSTOMER SERVICE NUMBER, THINKING THAT THEY WOULD HELP REMEDY THE SITUATION AND WANT TO KNOW THAT THIS CAN HAPPENED. TO MY DISMAY, THEY SAID THERE WAS NOTHING THEY WOULD DO. I WAS TOLD TO TAKE IT TO THE NEAREST JEEP DEALERSHIP AND PAY TO HAVE IT REPAIRED. NATURALLY, I WAS STUNNED AT THEIR INDIFFERENCE TO SUCH A SERIOUS FLAW IN THEIR VEHICLE. A WRITTEN MESSAGE TO JEEP WAS NEVER RESPONDED TO. I CALLED A JEEP DEALERSHIP, BUT THEY TOLD ME TO CALL JEEP. CLEARLY WHAT HAPPENED TO THE HEADREST SHOULD NOT HAVE. IT SEEMS THERE IS A FLAW IN THE DESIGN THAT ALLOWED THIS HAPPEN. I ONLY HOPE JEEP TAKES RESPONSIBILITY FOR THIS PROBLEM AND ADDRESSES IT BEFORE SOMEONE IS SERIOUSLY INJURED'OR WORSE.

Aug 02, 2018

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT WAS DEFECTIVE AND THE COVERING FOR THE AREA UNDER THE SEAT BECAME DETACHED. THE VEHICLE WAS TAKEN FOR REPAIRS THREE TIMES HOWEVER, THE FAILURE WAS RECURRING. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE WAS CAUSING DIFFICULTY IN SECURING THE SEAT BELT. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

May 21, 2014

ENGINE AND ENGINE COOLING

2 complaints

The contact owns a 2012 Jeep Compass. The contact stated that previously there was a recall for the catalytic converter and the vehicle was repaired; however, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local mechanic who diagnosed a failure with the oxygen sensor and threading with the stream sensor of the catalytic converter. The sensors were replaced; however, the vehicle was taken to another dealer for the catalytic converter replacement. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

Sep 06, 2022

The contact owns a 2012 Jeep Compass. The contact stated while driving 35 MPH, the vehicle seized and the check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving to her destination. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the catalytic convertor to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light turned off independently but would intermittently illuminate. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

Apr 25, 2022

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I've recently out of the blue developed problems with my car. For some reason it want crank ( 2), air-conditioner making popping noise as well stopped working, and it also jerks shortly after cranking ( like a hiccup. Please let me know something as quickly as possible if my vehicle has any recalls. I would highly appreciate it.

Aug 18, 2022

2012 JEEP COMPASS ENGINE SHUTS DOWN WHILE DRIVING ON CITY STREETS AND COUNTY ROADWAYS. LOSS OF POWER AND STEERING CONTROL. ENGINE WILL CRANK AGAIN AFTER WAITING FOR A FEW MINUTES. CHECK ENGINE LIGHT COMES ON PRIOR TO SHUTTING DOWN.

Dec 11, 2020

STEERING,VEHICLE SPEED CONTROL,ENGINE

2 complaints

WHILE DRIVING AT HIGHWAY SPEEDS, SUDDENLY UNABLE TO APPLY GAS OR CONTROL STEERING AND VEHICLE SLOWED AS IF GAS PEDAL WAS NOT DEPRESSED AT ALL. A SECOND TIME, AFTER COMING TO A STOP SIGN THE ENGINE SHUT DOWN. THE RADIO AND OTHER ELECTRONICS REMAINED ON BUT VEHICLE WOULD NOT RESTART. HAD VEHICLE TOWED TO INDEPENDENT SERVICE SHOP AND UNABLE TO DUPLICATE PROBLEM OR LOCATE ANY ERROR CODE. *TR

Jun 11, 2020

AFTER I PUMPED GAS INTO THE CAR, AS SOON AS I EXITED THE GAS STATION AND ENTERED ON THE STREET THE CAR ENGINE GOES OFF, NO POWER STEERING, NO ACCELERATION. I PULL OVER TO THE RIGHT AND PUT THE CAR ON PARK AND RESTART THE CAR. IT WAS OK. I WAS HESISTANT TO GET ON THE FREEWAY SO I DROVE TO A EMPTY LOT TO SEE IF IT HAPPEN AGAIN AND SURE ENOUGH AS SOON AS I TRAVEL A FEW YARDS, THE ENGINE GOES OFF AGAIN. SCARY IF IT HAPPENS IN THE MIDDLE OF THE FREEWAY WITH LOTS OF TRAFFIC.

Apr 08, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

CAR COMEPLETELY SHUT DOWN, AND WENT LIMP WHILE DRIVING 65 MPH ON HIGHWAY. CAR WOULD NOT GO OVER 10 MPH, POWER STEERING FAILED, AND CHECK ENGINE LIGHT BEGAN FLASHING.VERY DANGEROUS AS CAR SHUTS OFF WITHOUT WARNING AT HIGH SPEEDS. POWER STEERING CAME BACK ON AND CHECK ENGINE LIGHT WAS NO LONGER FLASHING. HAD IT TOWED; UPON ARRIVAL, CAR TURNED BACK ON AGAIN WITH NO ISSUES OR CHECK ENGINE LIGHT. CHECK ENGINE CAME BACK ON LATER IN THE DAY. THIS SEEMS TO BE A RECURRING ISSUE. MECHANIC WAS UNSURE IF IT HAD SOMETHING TO DO WITH A SENSOR OR CRANKSHAFT ISSUE.

Aug 07, 2019

I GET A NO BUS THE HOW DASH LIGHTS UP NOTHING WORKS WHEN NO BUS SHOWS UP. I CANT GIVE A TURN SIGNAL I DON'T KNOW HOW FAST IM GOING. NOTHING WORKS WHEN NO BUS IS READING ON THE DASHBOARD.

Jul 06, 2019

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

2 complaints

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V233000 (AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM) AND 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAMES SERENITY GREENVILLE (3064 US-82, GREENVILLE, MS 38703, (662) 332-7231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 17, 2019

RECALL WAS ISSUED IN SEPTEMBER OF 2016 AND MANUFACTURER HAS YET TO MAKE A PART AVAILABLE TO RESOLVE THIS SAFETY ISSUE.

Jul 01, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

VEHICLE SPONTANEOUSLY CAUGHT FIRE IN DRIVEWAY.*DT CONTACT STATED THE INSPECTOR WHO INSPECTED THE JEEP SAID FIRE WAS DUE TO ELECTRICAL ISSUES.*JB

Apr 08, 2019

Fire: 1

WHILE DRIVING MY JEEP IT JUST STALLED ON ME IN THE MIDDLE OF THE CITY ROAD WITH NO WARNING AT ALL THE CAR DOESN'T TURN OFF IT JUST WON'T DRIVE ANYMORE WHEN I PUSH ON THE GAS PEDAL SO I JUST PUT THE CAR IN PARK AND TURN THE CAR OFF AND TURN IT BACK ON AND IT DRIVES IT DOES THIS A LOT TO ME WHILE I AM DRIVING IT.

Jul 27, 2018

VISIBILITY

2 complaints

THE SIDE WINDOWS, FRONT AND REAR, FOG/FROST OVER WHILE THE VEHICLE IS BEING DRIVEN. RUNNING THE DEFROSTER ON HIGH HEAT AT FULL FAN RESULTS IN A SMALL PEEP HOLE TO SEE THE SIDE MIRRORS. THE REST OF THE WINDOWS REMAIN COVERED AND YOU CAN'T SEE OUT. A SAFETY ISSUE WHEN LIVING IN MICHIGAN IN THE WINTER. NOT SURE IF THIS IS A DESIGN FLAW OR A PROBLEM THAT CAN BE ADDRESSED. *TR

Mar 10, 2015

WINDSHIELD CRACKED ON THE INSIDE OF THE VEHICLE FOR NO REASON. VEHICLE WAS NOT MOVING AND WAS PARKED FOR APPROXIMATELY 4 DAYS. *TR

Aug 13, 2014

TIRES

2 complaints

TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES, SIZE: P215/60R17. THE CONTACT STATED SHE WAS SITTING AT A STOP LIGHT WHEN THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE TIRE WAS CHANGED AND THE SPARE WAS INSTALLED. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 11,896.

Oct 15, 2013

TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING T4 TIRES, SIZE: P215/60/R17. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AWKWARDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD ONLY ASSIST WITH THE COSTS FOR ONE TIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.

Feb 21, 2013

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start accelerating from a stop, such as when I'm at an intersection. The car loses acceleration, the traction control light sometimes will come on, the steering will tighten up like I've lost power steering, and the car will come to a halt and stop idling. Nothing happens when I give it gas after it's stopped in these circumstances. I learned that if I turn the car off and back on, that will serve as a sort of reset, and I regain power and can get back on the road. The car has had active codes for a catalytic converter and a crankshaft position sensor. I replaced the crankshaft position sensor in April of last year (with an OEM sensor) after losing power while merging onto an interstate. That seemed to resolve the loss of acceleration problem, but it recurred starting in December of last year. I replaced the crankshaft position sensor again recently, this time with an aftermarket sensor, as I thought the sensor I put in previously may have been defective, but the problem has started occurring more frequently. Losing power while turning into or crossing intersections is a scary thing, and I've begun to feel I cannot drive the car safely. I've read accounts online of many Jeep Compass owners having problems with losing acceleration, and I've begun to suspect that the problem is not simply related to the parts associated with the active codes. The sad thing is that I just finished paying off the loan I took out for this car, and I have little extra money. I don't know what I'm going to do. Please investigate these vehicles (problem affects various Compass model years).

Jun 08, 2025

STEERING,STRUCTURE

1 complaint

The contact owns a 2012 Jeep Compass. The contact stated while driving 65 MPH, the steering wheel became difficult to turn to the right or the left. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front cross members were severely corroded and needed to be replaced. The dealer advised the contact that the vehicle was not safe to be driven. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

Aug 19, 2024

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

My Coils had to be replaced several times. Last week I started to drive my car on a major road, shaking and no power. My car had to be towed once again. My mechanic told me the Jeeps have issues with the Coils. Not sure why this keeps happening but now It's scary to drive my vehicle and not knowing how quick this happens again. Recently my check engine light came on and off, changed the fuel gas cap, and had a code read. My mechanic mentioned that there was a safety recall regarding the manifold ? if so was this ever done and where I would like documents provided. Please respond Via email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 23, 2024

SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

The catalytic converter is failing on this vehicle. The vehicle had been maintained pre manufacturer specifications. Check engine light came on without warning. Crank shaft and cam shaft sensor both Failed on vehicle and had to be replaced. All bearing had to be replaced. Two of which were fixed before 60,000 miles. Hood rusted completely through. Cross members are rusting through.

Feb 12, 2024

SEAT BELTS,UNKNOWN OR OTHER

1 complaint

BRAKE LIGHT IN DASH WOULD COME ON AND OFF THEN GO OUT FOR A DAY OR SO AND THEN WILL STAY ON ALL THE TIME. ALSO SEATBELT LIGHT IS ON AND WONT GO OFF.

Aug 22, 2023

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

My car caught a fire while in the parking while sitting in an parking lot.

May 18, 2023

Fire: 1

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

1 complaint

I have had constant problems already reported with this vehicle. The transmission overheats and dies on me or gets sluggish on the highway traffic. Today it completely died on me. After pulling over giving a minute it started back up. Jeep should be ashamed of themselves. So many ppl are reporting this same issue. They need to recall these cheap poorly made transmisdionscthat they already no are faulty. This is the 100th time this vehicle does this while in traffic im terrified to drive to work and have to leave hours early because of this

Sep 12, 2021

STEERING,SERVICE BRAKES,ENGINE

1 complaint

FAULTY OR DEFECTIVE CAMSHAFT/CRANKSHAFT SENSORS SHUTTING DOWN OR STALLING THE VEHICLE WHILE IN OPERATION AND MOTION, WITHOUT WARNING. DRIVING, UP TO 70MPH, IN HEAVY TRAFFIC ON A BUSY HIGHWAY, VEHICLE ENGINE STALLS AND RESULTS IN LOSS OF POWER STEERING, POWER BRAKES AND FORWARD MOMENTUM. WHEN THIS HAPPENS, THE DRIVER IS THRUST INTO A VERY DANGEROUS (AND POSSIBLY DEADLY) POSITION OF TRYING TO MANUALLY (W/O POWER) STEER AND/OR BRAKE THE VEHICLE AT HIGH RATES OF SPEED IN FAST AND DENSE TRAFFIC.

Jul 30, 2019

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

THIS IS THE SECOND TIME THAT THIS JEEP HAS NOT LET ME ACCELERATE IN HWY TRAFFIC. OVER 40 MPH AND THEN JUST DIES ON ME.. THE TRANSMISSION OVERHEAT LIGHT COMES ON AND I CANT DRIVE BECAUSE IT DIES SHORTLY AFTER THAT.. I THINKING THERE IS POSSIBLE AN UPCOMING VEHICLE RECALL FOR TRANSMISSION.. IT IS CURRENTLY AT THE DEALERSHIP WHICH THE FIRST TIME NOTHING WAS FOUND FOR THE SAME PROBLEM

Jul 02, 2019

SEAT BELTS,ENGINE

1 complaint

THE VEHICLE JERKS ON ACCELERATION OR LOSES POWER AND THE ENGINE BUCKS AND SPUTTERS WHILE IN MOTION. WHEN ROLLING UP WINDOWS WHILE STATIONARY THE LIGHTS DIM OR ENGINE SPUTTERS. THIS HAS HAPPENED OFF AND ON FOR THE PAST TWO YEARS. ONLY RECENTLY HAS IS SCARED ME BECAUSE I WAS ABOUT TO PULL OUT INTO ONCOMING TRAFFIC. I WAS TOLD BY THE DEALERSHIP IN CHANTILLY, VA THERE IS NOTHING WRONG WITH MY ENGINE. MY PASSENGER SEATBELT GETS STUCK AFTER BEING ENGAGED. I HAD IT REPLACED IN FALL 2012 AT A DEALERSHIP IN WOODBRIDGE, VA. I STILL HAVE THIS ISSUE AND THE NEW DEALERSHIP WILL NOT REPLACE IT BECAUSE IT ALREADY WAS IN 2012.

Sep 02, 2018

AIR BAGS,UNKNOWN OR OTHER

1 complaint

VEHICLE STALLS OUT AFTER ACCELERATING 25 MPH

May 03, 2018

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

THE TRANSMISSION DIPSTICK TUBE IS BROKEN IN IN 5 YEARS WITH LESS THAN 42000 MILES! NO ONE TOUCH IT, JUST TODAY AFTERNOON, AFTER I FILLED THE GAS, I FOUND SOMETHING STRETCH OUT IN THE FRONT UNDER THE COVER, I LOOK CLOSELY, A TUBE! I OPEN THE COVER, AND FOUND THE TRANSMISSION TUBE HAS BEEN BROKEN SOMETIME! NO ONE HAS TOUGH INSIDE, AND THERE IS NO ACCIDENT IN MY CAR. THE JEEP COMPASS DESIGN MUST HAVE DEFECT, I SEARCH ONLINE, MANY PEOPLE HAVE SAME PROBLEM! ALSO, COULD NOT PULL UP THE WINDOWS, BUT COULD PULL DOWN THE WINDOW, THE ELECTRICAL SYSTEM HAS DEFECTS.

Sep 29, 2017

SUSPENSION,STRUCTURE

1 complaint

VEHICLE STARTED MAKING A THUMPING NOISE IN REAR END AND STARTED TO GET WORSE. IT ALSO HAD A HIGH PITCH WHINING NOISE COMING FROM THE REAR END. I HAD JUST REPLACED THE REAR BARRING SO I DIDN'T THINK IT WAS THOSE THAT HAD STARTED TO GO BAD WITHIN 3 MONTHS OF REPLACING THEM. I TOOK IT TO GET LOOKED AT AND THE MECHANIC TOLD ME THE WHOLE REAR END WOULD HAVE TO BE REPLACED BEFORE IT SNAPPED IN HALF WHILE DRIVING DOWN THE ROAD. THE CRADLE ARMS AND EVERYTHING THAT WAS ATTACHED TO IT WAS RUSTED, PITTED AND CRUMBLING IN HIS HANDS. THE FRAME WAS RUSTED COMPLETELY THROUGH. HE TOLD ME I WAS LUCKY I DIDN'T HIT A POT HOLE BECAUSE THAT IS ABOUT ALL IT WOULD HAVE TAKEN TO BREAK IT. THE HUBS AND BARRINGS WERE ALSO RUINED AND NEEDED TO BE REPLACED AFTER INSTALLING THEM LESS THAN A YEAR AGO.

Sep 15, 2017

AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL

1 complaint

COMPUTER ECM FAILS TRACTIONS LIGHT ON ETC.

Mar 08, 2017

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

CAR'S ACTUATOR FAILED PREMATURELY.

Feb 12, 2017

STRUCTURE,INTERIOR LIGHTING

1 complaint

THE DOME LIGHT OVER MY DASH LEAKS WATER WHEN IT RAINS. THIS IS EXTREMELY DANGEROUS AS I FIND MYSELF DRIVING AND TRYING TO AVOID GETTING WET OR AVOID THE ELECTRICAL SYSTEMS TO BE DAMAGED BY WATER. *TR

Jan 04, 2017

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,816. *TR

Dec 05, 2016

STRUCTURE,UNKNOWN OR OTHER

1 complaint

NOISE I NOT SURE WHAT , BUT I RECORDING VIDEO SOUND BUT I NOT SURE I CAN ADD ON THIS PAGES COMPLAINING BUT MAYBE IS PROBLEM WITH BUSHINGS OR BALL JOINTS

May 30, 2016

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE HATCH WOULD NOT OPEN EVEN AFTER THE VEHICLE WAS UNLOCKED. DURING THE FAILURE, THE KEY WAS NOT ABLE TO BE USED TO MANUALLY UNLOCK THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Oct 20, 2015

STEERING

1 complaint

WHEN STARTING THE VEHICLE THERE IS A CLUNK COMING FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. WHEN DRIVING THERE IS A DRAG OR FRICTION WHEN TURNING LEFT WITH A SLIGHT VIBRATION. WHEN TURNING THE ENGINE OFF THERE IS A SERIES OF 3 ELECTRONIC CLICKS FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. *TR

Jan 27, 2015

ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM

1 complaint

STARTED AROUND AUGUST 16,2014. WHEN DRIVING I WOULD MAKE A RIGHT HAND TURN THE TRACTION CONTROL LIGHT WILL COME ON AND STAY ON FOR 2 BLOCKS WHEN THE ROAD IS DRY AND THE JEEP WOULD START BUCKING AND IT WILL POWER DOWN AND SHUT OFF. THIS HAPPENS AT THE SAME ROAD ALL THE TIME. WHEN IT STARTS BUCKING AND POWERING DOWN IT SHUTS OFF AND I CAN NOT STEER THE JEEP. I ALMOST GOT IN ACCIDENTS WHEN THIS HAPPENS. WE TOOK THE JEEP TO SAVAGE 61 FOR THEM TO CHECK, THEY CAN NOT FIND ANYTHING WRONG, WE ALSO CONTACTED CHRYSLER CORPORATION AND FILED A COMPLAINT. THEY SAID CALL SAVAGE 61 AND HAVE THEM LOOK AT IT. WELL WE DID THAT AGAIN THEY HAD THE JEEP FOR OVER A MONTH AND CAN NOT FIND ANYTHING WRONG. NO CODES OR ANYTHING COME UP. IN TOTAL IT IS ABOUT OVER 2 MONTHS IN TIME THIS KEEPS HAPPENING. I FEEL THIS IS SAFETY ISSUE I COULD GET HURT IN A BAD ACCIDENT. PLEASE GET BACK TO ME. I TRIED TO CALL AT THE NUMBER BUT IT TELLS ME ALL LINES ARE BUSY KEEP TRYING .I HAVE A CASE NUMBER FOR CHRYSLER CORP. #[XXX]. THANK YOU [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 27, 2014

POWER TRAIN,STRUCTURE

1 complaint

DRIVING TO WORK I HEARD A CLANKING NOISE. I APPROACHED A STOP LIGHT AND WAS TOLD BY SOMEONE STANDING BY THE LIGHT THAT THERE WAS SOMETHING DRAGGING UNDERNEATH MY VEHICLE. I REACHED MY DESTINATION AND ONCE THE CAR WAS PARKED GOT OUT TO SEE WHAT IT WAS. A METAL TUBE WAS DANGLING FROM MY UNDERCARRIAGE. I WENT AND GOT A COWORKER TO HELP ME. HE PULLED IT OUT AND TOLD ME IT WAS PART OF TRANSMISSION; IT WAS THE METAL TRANSMISSION FILL TUBE. HE LOOKED UNDER MY TRUNK AND POINTED OUT THAT IT SNAPPED AND BROKE OFF. *TR

Jul 14, 2014

FUEL SYSTEM, GASOLINE,SEAT BELTS

1 complaint

I PURCHASED THE JEEP FEBUARY 28TH 2013, FROM ORR HONDA TEXARKANA TX. I WAS NOT INFORMED THE VEHICLE HAD ANY PROBLEMS OR RECALLS AT THAT TIME. WITHIN A COUPLE DAYS OF HAVING THE VEHICLE I NOTICED THE SEAT BELTS WOULD SPONTANEOUSLY UNLOCK AND OPEN. I ALSO NOTICED THAT THE VEHICLE SEEMED TO HAVE AN ACCELERATION PROBLEM IT WAS SLUGGISH AND SOUNDED LIKE IT WAS NOT CHANGING GEARS. WHEN I WAS STOPPED TO MAKE A TURN AND BEGAN TO TURN THE CAR STALLED ON ME IN THE MIDDLE OF THE INTERSECTION AND QUIT, IT STARTED BACK AND I WAS ABLE TO GET OUT OF HARMS WAY. ALTHOUGH I HAVE HAD IT AT THE DEALERSHIP FOR THE RECALLS AND THE PROBLEMS I DESCRIBED OVER FIVE TIMES A TOTAL OF 2 FULL MONTHS COMBINED AND WAS TOLD THE RECALL ISSUES WERE RESOLVED I PICKED IT UP ON 3/15/14 FROM THE DEALERSHIP AND DROVE IT HOME, IT DIED ON ME WHILE DRIVING, I WAS ABLE TO GET IT TO THE SIDE OF THE STREET AND SAT THERE UNTIL IT STARTED AGAIN, I GOT IT HOME GOT UP TO GO TO WORK THE NEXT MORNING AND ALTHOUGH ALL LIGHTS AND ALARMS ARE WORKING IT ONLY CLICKS WHEN U TRY TO START IT. IT WILL START UP IMMEDIATELY WITH A BOOST. I HAVE NOT AND WILL NOT DRIVE IT DUE TO THE STALLING AND DYING WHILE DRIVING. I AM A PEDIATRIC HOME NURSE AND I TRANSPORT DISABLED CHILDREN SO NOT ONLY IS MY LIFE IN DANGER WITH THIS VEHICLE SO ARE THE LIVES OF THE DISABLED CHILDREN I CARE FOR DURING MY JOB. DURING THE MONTHS IT WAS IN AND OUT OF THE SHOP I MISSED SO MANY WORK DAYS I HAD TO GIVE UP MY POSITION AND START A DIFFERENT POSITION DUE TO THE LACK OF RELIABILITY OF THIS VEHICLE. I DO NOT WANT THE VEHICLE ANYMORE NOR WILL I EVER TRUST IT AGAIN! AT THIS POINT I AM PAYING OVER $600 A MONTH FOR PAYMENT AND INSURANCE ON A VEHICLE THAT IS NOT SAFE TO DRIVE. I HAVE NEARLY A 19,000 DEBT ON THIS VEHICLE AND IT HAS BEEN NOTHING BUT A NIGHTMARE. *TR

Mar 19, 2014

VISIBILITY/WIPER

1 complaint

WINDSHIELD WIPERS GO OFF FOR NO APPARENT REASON. SOMETIMES WHEN I TURN RIGHT, SOMETIMES WHEN I TURN LEFT, SOMETIMES JUST WHEN I"M GOING STRAIGHT. THEY GO OFF MOSTLY ONCE, SOMETIMES 2 TO 4 TIMES. IT HAPPENS MORE IN WARMER WEATHER. IN WINTER THEY GO OF RANDOMLY EVERY 20 TO 400 MILES. NOW THAT ITS WARM THEY GO OFF RANDOMLY EVERY 1 TO 10 MILES (EVEN MULTIPLE TIMES). BEEN TO THE DEALER TWICE AND I'M BRINGING IT BACK FOR A THIRD TIME. *TR

May 14, 2013

SEAT BELTS,SEATS

1 complaint

WHILE DRIVING AT 70 MPH ON I 90, I ADJUSTED MY POSTURE, SLIGHTLY ELEVATING MY HIPS AND LEANING BACK AGAINST THE SEATBACK, WHEREUPON THE SEATBACK SUDDENLY COLLAPSED BACKWARD, LEAVING ME LOOKING AT THE CEILING. FORTUNATELY I WAS VIRTUALLY ALONE ON THE ROAD AND WAS ABLE TO QUICKLY RECOVER MY UPRIGHT POSITION WITHOUT LOSS OF CONTROL. I STOPPED AND EXAMINED THE SEATBACK ADJUSTMENT AND DISCOVERED THAT THE SEATBELT HAD INTRUDED BETWEEN THE SEAT AND THE ADJUSTMENT LEVER IN SUCH A WAY THAT MY UPWARD MOTION DISENGAGED THE LEVER SO THAT MY BACKWARD PRESSURE ALLOWED THE SEAT TO RECLINE. *TR

Aug 11, 2012

STEERING,SUSPENSION,ENGINE

1 complaint

THE FIRST TIME, THE CHECK ENGINE LIGHT WENT OFF I DROVE TO THE DEALERSHIP AND IT WAS CHECKED AND RETURNED, 2 WEEKS LATER THE LIGHT TURNED ON AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, SOME OIL APPLIED TO THE CONNECTORS AND RETURNED. YESTERDAY, THE LIGHT WENT OFF AGAIN WHILE DRIVING AT 50MPH, THE VEHICLE STOPPED ABRUPTLY, THE STEERING WHEEL DIDN'T MOVE AND THE ENGINE STOPPED. UPON TRYING TO RESTART THE IGNITION, IT KEPT STARTING BY ITSELF OVER AND OVER. NOW YOU CAN'T ACCEL THE VEHICLE WHILE IN DRIVE. THE RIGHT STRUT WAS REPLACED ON FEB 2012 BECAUSE IT BROKE. *TR

Jun 11, 2012

2012 JEEP Compass Problems & Complaints

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