64
Complaints Reported

Complaints by Component

UNKNOWN OR OTHER
10 complaints
After going on and off intermittently for the last year, the rear view camera system stopped working altogether! There is a recall for my Year (21) and model (Jeep compass) but unfortunately my vin number is excluded from this recall and Stellantis says there's nothing they can do on their end to assist me with this issue. This creates a safety issue whenever I'm backing up anywhere. To diagnose the problem, my dealership wants to charge me $210.00 just to look at it. There are no warning lights except words on my black screen that say "camera system unavailable"
Jul 21, 2025
Since I first got my brand new JEEP COMPASS in 2021, the tire pressure light would flash on and off, with a warning that my tire pressure was low. When I first saw this light come on, I obviously didn't realize that this light was faulty and inaccurate. I took it to the dealership to check my tire pressure and it was completely fine and normal, so all of that worry and time taking it to the dealership for nothing. That initially happened only about four months into having the brand new vehicle. Since then, that light still flashes on and off, and I ignore it because I know that it is faulty. This is a major safety concern, because if my tire pressure is low, I won't ever know if it is accurate or not, so I could be driving with low tires and potentially get into a bad accident. Additionally, the automatic stop / start button has come on multiple times. It initially came on May 2024, which then triggered the check engine light. I had to take in my car due to this issue, and it was in the dealership for a week, resulting in a thousand dollar charge, and all of the Ubers I had to pay for. The automatic stop / start button killed both of my batteries and I had to replace those. Not even a year later, March 2025, the automatic stop / start button light came on my dashboard again. I took it into the dealership yet again this month, and it was in there for a full week, so I was without a car that entire time having to pay for Ubers and so on. When I picked up the car, the mechanic informed me that this is a common issue and will continue to be an issue. In his professional opinion, he thought this should be a recall. I know it his not his call, but I do think that there should be some sort of resolution or help that I receive for this. I know that this will continue to be an issue, especially a SAFETY issue, so what is the resolution here? Please help.
Mar 26, 2025
When I turned on my vehicle, I saw about 10 different error messages flash across my dashboard like it was having some sort of exorcism, and then it stopped. No errors were on the dashboard. Everything looked good. I waited a few minutes and my driveway, and then took off for work. As I was making my way out of the neighborhood. I was going about 10 mph, it wasn’t until I pulled out to my neighborhood onto incoming traffic to cross the road that I realized that the gas pedal was not responding and the car was just rolling at like preset 10 mph speed. I hit the gas pedal many times and the car didn’t respond. Thankfully I was able to get in the middle lane to avoid a collision, but it was very scary and I consider this to be a tech defect high severity , I called my dealer and they said it’s gonna be a few hundred dollars to look at it and that’s totally not OK
Jan 20, 2024
My jeep compass has turned off on me a couple of times as I have been driving. At high speed on the highway and driving in my jobs parking garage arriving to work. Brake coolant has came up on the dash board and the car has stopped running and locking immediately. I have had to restart my vehicle. My safety and others were put at risk as it could have caused a major accident on the parkway that I take to and from work. as well as other drivers around me. There has not been any other warnings or messages or symptoms prior to the shut offs on my vehicle. I took it to the dealership and they keep saying nothing is wrong with my vehicle. This vehicle has put me in danger! & i do not feel safe until it is resolved.
Sep 28, 2023
Error message on dash "Coolant Temperature Too High" and vehicle shuts down. This is happening multiple times. Sometimes it happens multiple times in a week and won't do it for a couple months and then it starts to happen again. Sometimes the vehicle will self resolve after 5-10 seconds and let me keep driving, other times it will shut down and make me restart the vehicle. After restarting, the vehicle is fine as if nothing happened. This has happened going 5-10mph and has also happened driving down highways at 60mph. In some instances, this is happening when stopped and then turning into oncoming traffic and the vehicle stalls which may cause someone to crash into me. Thankfully it hasn't happened yet. After some internet research it appears an investigation was already opened on 2019-2020 jeep compass's for this same issue (PP 22-013).
Sep 18, 2023
+ 5 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November 3, 2025 to advise the vehicle started making loud noises, engine light flashing, rearview camera not displaying properly. The Jeep was subsequently towed to the dealer. I was advised by service tech that there was a fluid leak in the trans pump area. I was also told the vehicle did not pass a battery check, and gave authorization to replace the main battery. The service tech advised the radio needed to be replaced, I told him the radio played fine, but the rearview camera malfunctioned while backing the car out. He said the rearview signal is from the radio, I declined to replaced the radio. I have had several issues with the 2021 Jeep, included oil leakage, and now transmission leakage. I also note certain 2021 Jeep Compass models have rearview camera issues, and upon calling Stellantis November 24, 2025, they advise my particular vehicle is not affected. I disagree. The vehicle has regular maintenance (oil changes) and has 24,200 original miles. I believe this to be a defect and also a safety issue.
Nov 25, 2025
Back up camera goes blank
Oct 24, 2025
My vehicle information screen is not working. I cannot connect my phone; therefore cannot talk hands free. So this seems like a safety issue. I do not have access to my back up camera.
Oct 11, 2025
When it's hot outside and the car gets hot inside car it messed the radio up lines all over the radio can't see nothing radio plays, but you can't use backup camper are see the air set on this needs to be recalled so reson for it to stop working
Nov 14, 2024
The contact owns a 2021 Jeep Compass. The contact stated that the check engine, crash avoidance assist, START/STOP, air bags, and other warning lights were illuminated. While driving at various speeds, the transmission was slipping. Additionally, the vehicle could be started without depressing the brake pedal. There was a burning odor entering into the cabin of the vehicle. The vehicle had been taken to the dealer who was unable to determine the cause of the failure. The contact stated that the dealer had placed an electronic chip in the vehicle; however, the contact was unable to recall the exact name of the computer chip. The vehicle failed to start after the chip was installed, causing the dealer to remove the new computer chip and replace it with older chip. The contact stated that when the battery was replaced, the warning lights were no longer illuminated. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
Oct 03, 2024
+ 4 more complaints for this component
POWER TRAIN
5 complaints
Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.
Aug 31, 2025
I have a 2021 Jeep Compass and have been experiencing transmission bucking ever since purchasing out my lease. It is a known issue to Chrysler but they refuse to issue a recall. I have gone to the dealer twice so far. Once, they did a software update for the transmission per a bulletin that Chrysler posted for hard shifting complaints. That did nothing to fix the problem and it only got worse. The second time I took it to the dealer, they said they found nothing wrong and did a "re-learn" on the transmission. Again, it didn't fix anything. Why can't they figure this out? I have 79,000 miles and it sounds and feels like this transmission won't last 100,000. The transmission bucking causes the vehicle to shake and jerk forward when accelerating and braking.
Jan 26, 2025
Several times a year since having my 2021 Compass, as I'm driving my car shuts off out of no where and a message on my dashboard lights up in regards to the coolant system. The car is never overheated when this happens and both of my batteries have been changed. It has happened to me in the middle of going through intersections, at stoplights, and while driving. It is NOT SAFE to have your car shut down without warning!! I have to put the car in park and restart and it starts up right away each time. There are SO MANY threads of this same complaint and customers having their Jeep dealer look at it with no resolve from any comment I've read. Please help fix this unsafe issue!!
Jan 07, 2025
Was backing out of parking spot this morning and got error message saying “coolant temp high” and vehicle locked up. i shut off and turned back on and it was fine. checked everything out that needed to be. read online that this has happened to other people with the same vehicle. this is a safety risk and i do not feel safe driving on a highway. or in the snow this winter.
Oct 30, 2023
A common problem, which mine has, is a growl in the rear end at around 30mph. In forums I have seen people get a software update to fix, but it just changes the problem to around 50mph. If I drive with the traction control button off, or put it into manual mode, the sound goes away. On the forums the only fix is to replace the entire rear end. It's done this since I got it at about 20,000 miles. There are also clunks in the front end. The steering rack is designed to not be serviced by the consumer and you cannot replace inner tie rod ends. I don't believe there's any other vehicle designed this way. You have to replace the whole rack. One way for the dealer to make sure you come back for service. The plastic sway bar links go out under 40,000 miles and result in sloppy steering that could be dangerous. Again, on the forum boards, people have been replacing with MOOG that are a quality product and not plastic. The parking brake engages for no reason while the vehicle is moving. The auto start/stop feature is dangerous and nearly got me into an accident, twice.
Sep 10, 2023
STEERING
3 complaints
I purchased this vehicle not quite a year ago. After about 3 months while turning I noticed a knocking sound coming from the left front of the vehicle while turning. When I was able I took the vehicle back to dealer who stated it was the rack and pinion. I was told by a local mechanic if not repaired it can come a lose cause you to loose control causing accident. After I was told this I researched an found several other jeep owners had this same problem. My vehicle now has 58k miles on it had only 32K when purchased I did get warranty dealer refused repairs I would like jeep to investigated because some complaints are not listed with nhtsa seems owners just repair it an move on or just complain ask questions on internet. I feel jeep should be held responsible an thus should be recalled before someone is killed.
May 10, 2024
When driving this car, the steering wheel sometimes pulls strongly to the left or the right, making it more difficult to control the direction of the vehicle. This is particularly problematic when on a freeway with narrow lanes and lots of traffic. Sometimes it simply pulls left or right for a brief moment. Other times, such as when going around a tight curve at a high speed, it pulls strongly for a protracted time. It didn't cause an accident. I was able to overcome the pulling forces exerted on the steering wheel by the car, but it made it much more difficult to keep close control of the vehicle location at high speeds. It is intermittent, but happens typically a few times an hour.
Nov 29, 2021
A noise, coming front the front end of my 2021 Jeep Compass is generated while is driving at low velocity (15 mph or slower). The noise intensity increases when the jeep is driven for over an hour. I took the jeep to dealer on Nov 3, 2021, with 701 miles to have it checked and repaired. At that moment, the service manager indicated me that the noise is coming from the rack and pinion and the manufacturer has indicated that this noise is normal, but they are consulting this with their engineers. See attached service invoice dated. Nov 3, 2021. On Nov-17, 2021 I went back to the dealer I was able to talk with the service manager and he informed me that their instruction is not to perform any repair until receive a final decision from the manufacturer. At that moment the jeep had 1000 miles. He told me that other 2021 Jeep Compass and Cherokee clients have the same problem. He did not provide me a repair or invoice receive of this visit he told me to use previous service invoice if needed for future reference. If this steering component breaks or got locks, I will lose control and could have an accident. In addition, this is a new car and the front-end sound like an old car. Please help. Thanks
Nov 18, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine
Nov 20, 2023
The following message displays on my dashboard "Coolant Temperature High. Shutting Down" and the vehicle wants to shut down or sputters. Car shakes like it wants to turn off and then it starts to run like normal
Oct 27, 2023
My car has been operating fine. No complaints or any reason to believe there was any problems. I pulled up to a stop sign at a 4 way intersection and my just car shut off. The indicators on my dashboard panel were blinking on and off. It also said my car was on but it was not. The MPH gauge when i tried presssing the stop/start button would slightly move up and back down again. I was able to get my car into neutral but the emergency brake was on and it would not release. After 20 to 30 minutes i tried the start button and it thankfully started back up. I was in an industrial area. Semis and lots of cars and i was unable to even move my car off to the side of the road.
Sep 28, 2023
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2021 Jeep Compass. The contact stated while driving 75 MPH, a message indicating that the engine was overheating was displayed. The contact pulled over to the side of the road and added water to the coolant reservoir. Additionally, the contact stated that the engine was not running properly while driving. The contact stated that upon inspecting the vehicle, the contact noticed that there was a burned coolant mark underneath the engine. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
May 28, 2025
The contact owns a 2021 Jeep Compass. The contact stated that while her daughter was driving at 75 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway. The vehicle was able to restart after several attempts. The contact's daughter resumed driving; however, the failure recurred. The vehicle was able to restart. The overheating warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Oct 18, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
2 complaints
While driving my vehicle the parking brake engaged itself and my vehicle stopped suddenly without me engaging the brakes. I took the vehicle to the dealership and they stated it was an issue with the emissions system that caused the vehicle to do an “emergency stop”. I paid the amount required by the warranty and they stated they fixed the issue. However, while driving in the freeway (approximately 75 mph), the vehicle began to have the same issue and began to stop while I was driving. My daughter and myself were in the vehicle, during high traffic and we were fortunate not to be hit while driving when this happened. I have contacted the dealership again to have them inspect the vehicle again. I am concerned there is a manufacturing issue that is causing this problem and I am afraid to drive my vehicle especially with my children in the car.
Apr 10, 2025
The Jeep's engine decided to shut off at a red light. This jeep has the automatic shutoff for the engine when idling too long. I could not restart the engine. I blocked 2 lanes of traffic, and was unable to push the vehicle out of the way. I Tried restarting the engine several times. The accessories would come on, but the parking brake would NOT disengage and I had several issues trying to get the shifter into neutral to push the car out of an intersection. The fire department lucky was behind me after this happened, and helped me so did local police. 5 different people could not get the car to start or engage into neutral and disengage the parking brake to move the vehicle to a safe location. This was a rental so lucky I am not the owner of a failure of a jeep. This was an emergency situation while it was raining in traffic at an intersection. Police called a tow truck to tow the jeep out of the intersection because it was inoperable at this point. This is the strangest issue I have ever had with a vehicle and I am a automotive mechanic. Jeep had only 50,000 miles and no previous issues. Engine light was illuminated and I didn't have a scan tool with me (out of town). The vehicle was taken to a service shop requested by the rental company. We never knew the root cause. My advice if you have to spring for a jeep go for a bigger and better model. These and the patriots are the worst jeeps in terms of reliability.
Apr 26, 2023
UNKNOWN OR OTHER,ENGINE
2 complaints
I have replaced both batteries and the alternator. The stop/start light comes on and the red warning to pull over safely the vehicle will shut off soon and the engine light comes on. The vehicle is now telling me to service transmission. The dealer doesn't know what's wrong with it. I want this taken care of.
Feb 04, 2025
My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall on the a/c compressor for my jeep. However, my mechanic that is now working on fixing the issue said he has to wait a few days for the compressor kit parts as it was on backorder, so there must be other similar issues ongoing. I would like to know how I can get reimbursed for a problem that should not be happening with a 2021 Jeep in very good condition? I am not sure if this is a jeep class issue. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 09, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work
Aug 28, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and price de-escalation after i told them they shouldjust take the car back because i dont have 3000; the start stop now not cooperating, has been happening since Aug 2024 in daytime with lyft rider in car. Stopped for a few months then repeated in October at night with other guests in car. Today (07/14/2025) Before 2 shift of lyft (before 7:50pm) The car stopped 6 times, 2 times with 2 different lyft riders in car. 4 times by myself, 1 time on the highway 2nd to 1st lane, with 18 wheeler behind me. This time it started back immediately but with 2nd passenger in car and 3rd time on my own it took several minutes before turning back on. Car stopped driving again today 07/15/2025 (recorded video) Now the car has a serv 4wd and the engine light is on, and I dont know whats wrong with the car. Its stressful, and I'm ready to give the car back for trade in value. Car still stops when it wants, its difficult to get a video as its happening, but the car just starts shaking, and stops driving no matter where I am. Everything will be easier to explain over the phone or in person, I am very scared of this car, this is my only source of income and now the Check engine light is on and I don't know whats wrong with the car. I've never had this many issues with a car and its the youngest car I've had. Ive seen many complaints about Jeep compass in particular after 2016. Having more problems and all similar to each other as the years go by.
Aug 12, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was difficult to start one morning. The contact stated that the instrument cluster and the overhead map lights were flashing off and on. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.
Jun 04, 2025
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I have no warranty and have to feed the car oil. It is ridiculous. This needs to be a recall. 2018 had a recall for this same oil issue. Now we need it for newer models.
May 08, 2025
SEAT BELTS
1 complaint
The seat belts on both sides of the rear seats have frayed completely through the belt webbing at the same exact point. Where the belts connects to the retractor I believe is the name of it. Both belts are entirely separated at the point where they pass through the outer wall. If my inspection station didn't notice the problem on the passenger rear they would not have looked at the driver's side rear which was not completely separated and any occupant could have seriously been hurt. The Dealership inspected them and confirmed the damages described above and the manufacturer (Jeep) also was notified of this defect. They were no warning signs.
Apr 28, 2025
STEERING,SUSPENSION,WHEELS
1 complaint
I bought the Jeep 2000 24 June 5th from Auto Lenders and Fairless hills vehicle had 34,632 miles on it took it back June 18th for inspection and that there was noise coming from the front end when you went over speed bump metal climbing I told him they said they found nothing took it back again July 10th with the same issues and everything they found nothing the miles on the car on July 10th in where 35,677 MI that was in going out $35,677 mi which they never moved the vehicle took it back again in September for the same issue so they found nothing I was going to take it back again on Christmas Eve I was taking donations to a church and I want to go straight the vehicle went right the ball joint snapped airbags came out and if there wasn't a pole to slide into I would have went into the store that was there they failed to find the issue that was wrong with the vehicle I could have been killed my grandson could have been killed the vehicle's now setting and a tow yard waiting for someone to go look at it and totaled because the airbags came out all on the passenger side the steering wheel went underneath the steering wheel. I'm waiting for a revised please report because the police officer misunderstood me when I said I walked around the car and slipped on black ice I didn't hit no ice with the car the wheel went right when the ball joint snapped and the car slid into a pole on each document that I have they only move the vehicle 2 mi on the 18th of June and September 25th on July 10th the vehicle had the same miles in and out
Feb 22, 2025
Crash: 1
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2021 Jeep Compass. The contact stated that while the vehicle was parked and running, the brake warning light began flashing. The vehicle lost motive power. The contact stated that the failure was like NHTSA Action Number: PE22013 (ENGINE AND ENGINE COOLING, ENGINE). The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Jan 24, 2025
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
The screen in most 2018-present jeep compasses are defective. My car just fell out of the warranty time frame and shortly after the screen failed resulting in no alerts via the back up camera. The camera helps alert you to things you can not see in your blind spots behind the vehicle resulting in a serious safety issue for pedestrians/ small children etc outside of the vehicle and also poses a threat to the driver. There were 0 warnings of failure in this component and I have read numerous hundreds of others describing the same issue. Expecting consumers to purchase this car with such failure rates is irresponsible and negligent. For a device that should have a life of 5-10 years failing after 3 is disappointing.
Dec 29, 2024
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I been having a problem as I noticed it’s been seen multiple times with a jeep compass well mine is a 2021 jeep compass trail hawk. The car will shut off and say high coolant temp when that’s not the problem. The car is not hot and there is no problem with it just lose power and have no control over the car. It shuts off when I’m driving on the highway has left me stranded multiple times. Almost got hit turning on to the highway and it died as I was turning with a car head on. This is so unsafe. The car has been in the shop multiple times they replace stuff say it’s fixed it’s not and happens the minute I drive off. I been stuck in the middle of the lane with oncoming traffic’s and almost been hit. The dealership seams to not know what’s wrong with it and it’s so unsafe to be driving around in. Along with the many other people who have had the same problem. This is dangerous and keep should not be selling unsafe cars.
Dec 05, 2024
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
When ESS is Engaged, car does not want to start from stop/engine off after pulling from a stop. Car then turns off Lane Departure and Blind Spot Warning and ESS says needs service. Battery has been replaced 2x by Jeep.
Oct 19, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE
1 complaint
The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice and they said their were multiple codes triggered in the touch screen/radio and they cleared the codes but it started doing this again a few days later. The 2nd time they downloaded an update to Uconnect system, I have reset the uconnect system back to default and remived all paired devices and even just turned off the entire radio but it continues to effect the dash lights and also effects the inside Temperature which gets stuck. The dealer said they will have to find time to try to figure it out and I do not even have an appointment scheduled yet and they don't seem confident about a solution. I have looked online and have seen many people with uconnect having these issues and it does not seem safe due to not being able to see the dash at night in particular and the blinkers being effected. I am not sure if they still blink on the outside of the vehicle.
Oct 04, 2024
EXTERIOR LIGHTING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
1.When I come to a stop my car jolts forward hard like I was hit from behind. 2. Issue is the lighting display is very dim during the day time once in a while randomly dims making it difficult to see my speed. 3. My radio panel shuts off randomly. 4. Auto collision detector is off .
Aug 07, 2024
ENGINE
1 complaint
Repeated High Coolant Temp notice. Has happened three times in 3 weeks. Last two times have happened within two days. Happens when Jeep is at about 40 mph. Jeep shows high temp warning and shuts off causing great concern for my families safety driving in 40 mph traffic. Repair shop can’t explain repeated issue.
Mar 23, 2024
SUSPENSION,SEAT BELTS,ENGINE
1 complaint
In 3 months later that we got the jeep. The seat spring for reclain go off, later 1 year the motor mounts have alot of noise with the change of speed, and the suspension feel horroble, i been driving like that few months like that and we dont know about this page can we report all this issues.
Mar 03, 2024
ELECTRICAL SYSTEM,ENGINE
1 complaint
While Auto start stop is active, and when the vehicle comes to a stop the engine stops but then doesn't restart like it's supposed to, the cluster says vehicle needs to be restarted, then after putting shifter into park I can restart the vehicle normally, but this has happened 3 times now at busy intersections causing my vehicle to block traffic when the light turns green. I have to remember to manually turn Auto start stop off everytime I start my vehicle to prevent this from happening or keep my climate turned up since the auto start stop won't engage while cooling or heating the cabin.
Feb 10, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
Feb 04, 2024
SERVICE BRAKES
1 complaint
This was a rental vehicle. My concern is the emergency brake switch. It was accidentally activated by a passenger when they were trying to pickup a coin that had fallen where the switch is located while traveling at 40 mph. The emergency brake immediately engaged and an unsafe condition was encountered. Fortunately, an accident was avoided and we resumed our trip. My concern is a child or passenger can activate the switch in these vehicles where the switch is located in the center console resulting is an accident causing harm or injury. This switch needs a protective cover of some sort or disabled while the vehicle is in motion.
Dec 28, 2023
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?
Dec 12, 2023
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to wait 2 weeks to have it looked at by the Jeep Dealership. My safety and daughters safety was put at Risk because anyone behind us could hit right into the back of us while it malfunctions or oncoming traffic could hit us while it stalls while turning in a turning lane. I did take it to a repair shop and they couldn’t pull any codes as it was locked out but it was reproduced and shown to them the malfunction. There have been no warning lamps, messages, or other symptoms of problem prior to the failure besides 2 months ago, I was reversing slowly out of a parking spot at Maverick and it felt like something hit the back of my jeep. But no one had. Not sure if this has anything to do with the problem occurring now. Both very concerning. Miles at that time was 34056 and miles as this issue happening is 37000.
Sep 26, 2023
STEERING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2021 Jeep Compass The contact stated that while the vehicle was idle the engine was running, and the vehicle turned off independently. The contact restarted the vehicle and the vehicle returned to normal operation. The contact stated that occasionally, several attempts were needed to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Sep 22, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed a maintenance appointment and never caused other problems.
Sep 22, 2023
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
Unconnect screen is faulty causing lines down the screen and causes the screen to go completely black. Issue has been noted by hundreds of other jeep owners available online and dating back to 2018. Vehicle is available for inspection upon request. This issue puts me and others at risk due to the possibility of loss of visual location on the screen while using navigation, poses possible distraction to the driver which can cause an accident involving other drivers. Problem confirmed by independent service center. Has not been inspected by insurance, manufacturer etc. There were no warning signs before distortion began. Started as 1 single line through the center of the screen and quickly progressed. Lime forst appeared in October 2022.
Aug 10, 2023
AIR BAGS
1 complaint
I got t-boned and my airbags didn’t deploy and I smashed my head on the window
Aug 02, 2023
Crash: 1
VEHICLE SPEED CONTROL
1 complaint
Turn on cruise control, press +, hold until the rental car begins to accelerate, and release. Car continues to accelerate. This is not the same as my 2014 Ford Fusion Hybrid that accelerates only as long as the button is being depressed. The mileage of the rental vehicle is unknown. I DO NOT wish to receive safety recall alerts from NHTSA because the vehicle is a rental from Enterprise in Lake Park, FL.
Oct 24, 2022
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
My 2021 jeep Compass transmission and front camera has been causing me problems. My car for months has been jumping out of gear and jerking forward. The jerk get to a point where it feels as if someone just hit me from behind. These jerks almost caused me to get into about 3 accidents where I almost hit the person in front of me. In addition one time when I was at a red light and switched from brakes to gas as I was in drive my car did not go forward but reversed instead. My car has been in the shop for over 150 days with 7 different service orders. They tried to fix the jerking but was unsuccessful since it would go away for a short period and then get worse each day. Now for the front camera when I first bought the car about brand new I turned on the lane departure warning and a light popped on saying that it was not working. They replaced the camera and now I had a forward crash collision light and crusie control light turn on which has to do with the front camera and was just switched out again. My car is still in the shop after being there for over 2 months and the jerking still needs to looked at and addressed as well as the car driving in reverse.
May 19, 2022
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
1 complaint
Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lane assist and front camera but you cannot rely on these components. Especially when needed. No one has inspected yet. Warning lights are still on dashboard. The warning message came on as the components quit working.
Dec 11, 2021
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
I PURCHASED THIS VEHICLE IN JULY 2021. I DRIVE IT 2-3 TIMES PER WEEK. EACH WEEK I PUT IN BETWEEN $15-$20 IN GAS TO BRING THE FUEL LEVEL BACK UP TO THE FULL MARK. THE JEEPS DOES NOT HAVE GOOD FUEL ECONOMY. IT DEFINITELY DOES NOT REACH 22-25MPG. I DRIVE IT ABOUT 30MINUTES EACH WAY; WITH A FEW STOPS IN BETWEEN AT ABOUT 40MPH. ALSO, THE JEEP MAKES A LOT OF NOISE TO CLIMB STEEP HILLS. THE NOISE ALMOST SOUNDS LIKE WHEN YOU PUT THE CAR IN A LOWER GEAR AND THE CAR IS TRYING TO REV UP TO THE NEXT GEAR.
Aug 27, 2021
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
MY HUSBAND AND I BUY TWO JEEPS. THE REASON I CHOOSE MINE AND HE CHOOSE HIS, WAS FUEL ECONOMY. BUT THE JEEP COMPASS IS NOT PERFORMING AT ALL TO THE STANDARDS. I DID CONTACT CUSTOMER SERVICE AND THEY WERE VERY NICE SETTING AN APPOINTMENT FOR THE COMPASS TO HAVE A CHECK AND SEE WHAT WAS WRONG. PLEASE FIND ATTACHED THE RESULTS OF THE CHECK-UP. AS YOU CAN SEE IN THE REPORT FROM THE MECHANICS, NOT EVEN THE CAR LIES IN REGARDS TO THIS SITUATION CLEARLY SAYS THAT ONLY DOES 13.5 MILES PER GALLON. THE ADVERTISING ALSO ATTACHED SAYS AN AVERAGE OF 25 MPG 22 MPG ON CITY AND 31 MPG ON HIGHWAY. I WILL UNDERSTAND IF PERHAPS THE CAR DOES 20 MPG IN HWY AND 18 MPG IN THE CITY SINCE PEOPLE HAVE DIFFERENT STYLES OF DRIVING AND THAT WILL REFLECT IN THEIR GASOLINE CONSUMPTION. BUT THIS LITTLE BEAUTIFUL CAR DOES NOT HAVE A V8 ENGINE TO DO ONLY 13.5 AND IT SAYS SO ON THE DASHBOARD. PLACING A CAR IN A COMPUTER SYSTEM TO CHECK IT IS ALSO A BIT TRICKY BECAUSE THE COMPUTER WILL ANALYZE IF THERE IS A BAD PART IN THE CAR, THE COMPUTER WILL NOT BE ABLE TO DETECT A POORLY CONSTRUCT PART THAT CAUSES THAT HUGE AMOUNT OF GAS USE PER GALLON.
Apr 08, 2021
4.9/5.0
100 reviews

Frequently Asked Questions

How many problems does the 2021 JEEP Compass have?

The 2021 JEEP Compass currently has 64 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2021 JEEP Compass?

The most common problems reported for the 2021 JEEP Compass are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2021 JEEP Compass problem data come from?

All problem and complaint data for the 2021 JEEP Compass comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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