2020 JEEP Gladiator Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
437
Complaints Reported
Complaints by Component
STEERING
136 complaints
Death Wobble at highway speeds between 72-75. Shaking hard at these speeds.
Dec 16, 2025
Death wobble. Play in steering box.
Dec 10, 2025
I am submitting a complaint regarding my 2020 Jeep Gladiator, which has exhibited persistent and dangerous steering issues since shortly after I purchased it. The issue is commonly referred to as the "death wobble." Despite 5 separate repair attempts performed by an authorized Jeep/Stellantis dealership, the safety defect continues to occur. This issue is very commonly know to Jeep. I have even been told my the Service Agent I worked with at the dealership that the steering damper is known to be inadequate, but still continually put on the Jeep. The issue started at approximately 25,000 miles, and upon the 5th time bringing it in for the same safety defect, the car is at 92,000 miles. At highway speeds, if the vehicle hits any uneven pavement, the car will begin to shack violently and the vehicle becomes difficult to control. On multiple occasions, the vehicle felt uncontrollable. This creates an extremely unsafe driving condition for me, my family, and other drivers on the road. I have to be hyper focused to avoid any pothole or other change in pavement in order to try and prevent the steering defect to happen. Even when the steering damper has been replaced, the new one can break at any point again, creating a danger every time this vehicle is driven on the highway. I have opened a formal complaint with Jeep as I can no longer use the vehicle in good conscious with my 4-month old daughter. The defect-steering damper breaking can happen anytime, as the exact same part is replaced each time with no successful remedy. I am asking the NHTSA to investigate the steering defect, determine whether a broader safety recall is necessary, assist in compelling Stellantis to provide an appropriate remedy for a vehicle that has undergone multiple unsuccessful repair attempts for a safety-critical defect. I have included all service documents and my communication with Jeep/Stellantis.
Nov 22, 2025
this 2020 Jeep Gladiator has repeatedly experienced the infamous Jeep Gladiator "Death Wobble" related to front steering component defects/failures/poor design. It creates a very hazardous driving condition. The local dealer, Hilltop Jeep in Richmond, and Stellantis declined to make repairs and instead left us on our own to get the needed repairs done at a local Jeep 4x4 specialist shop and the repairs cost ~3000+ dollars. Stellantis has refused to pay for the needed repairs.
Jul 08, 2025
Driving at 40-65mph vehicle begins to shake violently, known as the death wobble. Extremely unsafe to be on the road. Transmission gets stuck in 3rd gear, hard shifts and does not respond when shifting to reverse. Mileage is 69110 but has been an issue since about 27000. Unfortunately I have no money to take to a mechanic. Very disappointed in Jeep will not be purchasing Jeeps in the near future.
Jul 01, 2025
+ 131 more complaints for this component
ELECTRICAL SYSTEM
100 complaints
Our dash board has gone black and we can not see how fast we are going how much fuel we have or the milage or anything else on the dash. The radio still works but nothing else on the dash is working. there are 32,000 other vehicles with recalls on this same issue our truck does not fall under the recall batch but obviously should. this is a major safety issue
Dec 17, 2025
The instrument panel cluster (IPC) failed. The speedometer, fuel gauge, and other driver information displays no longer function. The vehicle and failed instrument cluster are available for inspection upon request. The failure resulted in loss of critical driving information, including vehicle speed and fuel level. This creates a safety risk because I cannot accurately monitor speed, receive warning indicators, or assess vehicle operating conditions while driving. The issue has been diagnosed by ASE certified shop No warning lamps or messages were displayed prior to the failure. The instrument cluster failed suddenly and without warning.
Dec 10, 2025
The instrument panel on my 2020 Jeep Gladiator has gone blank. No water temp, no oil pressure, no odometer, no gas gauge (VIN [XXX] ). This is 2nd complaint form. I realize gov shutdown has effected the process but 2 days after report 1st I saw an article that said NHSTA had opened investigation on this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 12, 2025
My 2020 Jeep Gladiator has a defective instrument panel screen. This appears identical to the current documented model recall yet Jeep does not include my VIN on the list of recalled vehicles. The current recall number is: NHTSA 24V-652. This presents a serious safety issue and I hope that someone from NHTSA is looking into this.
Nov 12, 2025
Center dash LCD screen blinked in and out and then went completely black. Cannot see odometer, maintenance messages, warning messages, or the fuel gauge.
Nov 06, 2025
+ 95 more complaints for this component
POWER TRAIN
31 complaints
I am filing a safety complaint regarding repeated and unresolved transmission issues with my Jeep. The vehicle has undergone two full transmission replacements after a $10,000 repair, yet critical symptoms persist, including transmission overheating (up to 240°F) and a loud whining noise while accelerating. These problems continue despite no warning lights or diagnostic codes, creating a false sense of safety. On August 4, 2025, the vehicle reached 240°F and produced loud mechanical noise while driving. This mirrors the same symptoms from before the original transmission repair and represents a clear safety hazard. These issues put me at risk of sudden transmission failure, loss of power, or loss of control while driving. The dealer has confirmed the overheating and replaced the transmission twice, but the problem remains. A brake hookup was also installed incorrectly, causing additional safety concerns that were only corrected after my insistence. Despite multiple service visits, Jeep refuses to: Provide a loaner vehicle Escalate to a corporate-level inspection Offer a buyback or reimbursement Jeep offered only an extended warranty with a deductible, which I declined as inappropriate given the unresolved repair. I have also submitted a formal legal demand to Jeep, which remains unanswered. The lack of diagnostic codes paired with dangerous symptoms and unresolved failures is deeply concerning. This issue should be investigated for a potential defect in the transmission system or software diagnostics. I request that NHTSA investigate this matter and that Stellantis/Jeep be held accountable for unsafe practices and poor post-repair support.
Aug 13, 2025
I took my vehicle to a local dealer to have to recall completed. They told me that they would not complete the safety recall due to vehicle modifications. Dealer stated that they had completed the recall on a previous vehicle and due to the same modifications the new software rendered the vehicle unusable. When the first 19a recall came out and there was no manufacturer remedy, I purchased a new clutch and had an authorized Jeep dealer (dealer I purchased the vehicle from) to install.
Jul 17, 2025
Transmission failed to go into reverse. 2020 Gladiator Rubicon with 57k miles.Transmission had been pausing and then shifting into reverse with a clunk sound. Have taken to a Jeep service shop and they did not find any error codes and were not sure of the cause. Problem started getting worse in the past couple of days to where when try to put in reverse, it will not do anything. the "R" light flashes. Have to shift into drive and then back to reverse to get it to go into revers. However, this has stopped working to where to at times cannot get the transmission to go into revers. the transmission also shifts hard on the upshift from 3-4th gear at certain RPMs/speeds. when has issue of not being able to get into reverse yesterday, had to push the vehicle back while in nuetral in order to get it to where i could then put it in drive.In drive on the main road, it would not shift out of first gear, so had to park it and get a ride home. several hours later was able to get the vehicle home. it appears from looking online that a lot of people have had this exact same issue with the 8 speed auto transmission. the only solution it to replace the transmission which costs upwards of $6k. As many issues there are with this transmission, Jeep should have a recall to fix this issue instead of customers having to shell out thousands of $s. Needless to say, i will never buy another jeep product. JEEP=Junk Each and Every Piece!
Jun 24, 2025
On May 17th 2025, I brought my vehicle to the Jeep Chrysler Dodge of Paramus (315 Rte 4 West, Paramus, NJ 07652) for the recall repair. Today, on May 20, 2025, I received my vehicle back after refusing an additional $580 charge for a hydraulic clutch master cylinder replacement, which the dealership claimed was unrelated to the recall. I declined this service due to the financial burden and my belief that the repair should be covered under the recall, but this leaves my vehicle in a potentially unsafe condition. As a Material Planning Specialist in Paramus, NJ, I rely on my Gladiator for daily commuting, and operating it with a damaged component poses significant risks. The repair delay, while only three days and not yet qualifying for New Jersey’s Lemon Law, has resulted in my vehicle being returned without addressing a critical safety issue. During the repair, the dealership informed me that the hydraulic clutch master cylinder is damaged and requires replacement at an additional cost of $580, claiming it is unrelated to the recall. However, when I spoke with the service manager on May 20th, they admitted they have no evidence that the master cylinder damage is not due to the recalled clutch pressure plate. Given the recall’s documented risk of the pressure plate fracturing and causing collateral damage to nearby components (e.g., transmission case), I believe the master cylinder failure is likely a direct result of the defective clutch system. The recall repair should cover such related damages, yet the dealership refuses to include this repair under the recall’s scope without providing a clear explanation or diagnostic evidence.
May 20, 2025
Manual Transmission started slipping/malfunctioning related to overheating. Jeep dealership stated it was driver issue, and nothing else was wrong with manual trasmission. Dealer charged me $3500 to repair/replace transmission @ 35000 miles. Dealer refusedto cover repairs and repeatedly stated there was no issues with factory manual transmissions. Filed claim under Manufacturers website and nothing has been done. note: manual transmission was replaced with OEM manual transmission, and no recall work was performed. Replacement transmission is now showing signs of slippage due ti overheating.
May 31, 2024
+ 26 more complaints for this component
ENGINE
19 complaints
My jeep has 140,000 mile engine oil has been changed on time every time. And the engine has cylinders that are missing and it's using antifreeze and riddles like a diesel from time to time. I looked it up and it seems to be a common problem with these engine and there has not been a recall for this. But funny thing is they make a repair kit for this issue. Why has this not been recalled yet it's on all the jeep forms. Even wright ups of fires after a while of driving in this condition.
Dec 17, 2025
My vehicle has a 3.6 pentastar engine. Around 75,000 miles the check engine light came on. I took it to the dealership to run diagnostics and find the problem. After completing the diagnostics the service tech informed me that is was an issue related to a TSB 09-011-25. This is a major manufacturing issue that causes engine failure. My engine needs to be replaced. This issue affects many vehicles in the Stellantis lineup and should be a recall. They have not made any effort to inform customers of this issue to have it inspected
Nov 13, 2025
My vehicle has a 3.6 pentastar engine. Around 60000 miles the engine developed a noticeable tick. Now the engine has multiple cylinder misfires, is leaking oil all over the engine compartment and causing issues with other electronic components (wheel speed sensors, power steering, electronic shifting, brake lights) Upon research I found this is to be a known issue with this motor. There apparently have been some associated recalls but I couldn’t find them. There are class action lawsuits as well
Oct 15, 2025
I was never notified of Recall Y68 for my vehicle by Jeep or FCA, despite federal requirements that recall notices be sent by mail or electronic communication. I only became aware of the recall after my independent mechanic (Jay’s Auto Care, Kirkland WA) diagnosed a cylinder misfire and confirmed engine damage, and advised me to take the vehicle to Jeep. On June 26, 2025, I brought the vehicle to Rairdon’s Dodge Chrysler Jeep of Kirkland and reported the misfire, with documentation from my mechanic confirming engine damage. While the dealer performed the PCM update under Recall Y68, they refused to address the misfire and instructed me to wait until the check engine light returned before they would act further. On [XXX], when the fault reappeared, I returned immediately to the dealer. I was then told the repair would not be covered due to the time elapsed since my first visit. Jeep corporate was contacted (Case #[XXX]) but has failed to provide any resolution or even respond to my written request. As of August 2025, Jeep’s lack of recall notification, the dealer’s refusal to address a documented engine defect, and Jeep’s non-response have forced me to purchase and install a replacement engine at my own expense through my independent mechanic. Safety Concern: •The vehicle suffered continued drivability issues while waiting for Jeep’s required “re-trigger,” risking further engine damage. •Driving with a compromised engine presents safety hazards, including sudden stalling or loss of power. •Jeep’s failure to notify me of the recall and subsequent refusal to address the misfire left me with no safe or reasonable alternative. Requested Outcome: I am requesting NHTSA’s assistance in ensuring Jeep/FCA: 1.Properly documents whether notification for Recall Y68 was ever sent to me. 2.Provides reimbursement or goodwill coverage for the cost of the replacement engine and labor. 3.Reviews whether dealer handling of this recall complied with FCA/Fed recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 21, 2025
To Whom It May Concern, I hope this message finds you well. I am writing to formally report a serious mechanical failure involving my 2020 Jeep Gladiator (VIN: [XXX] ), which recently experienced a complete engine lock-up without any prior warning signs. The vehicle is now inoperable. Given the severity of the issue, I am requesting a thorough review under the manufacturer’s 5-year/60,000-mile powertrain warranty, as well as an investigation into any applicable recalls or technical service bulletins (TSBs) that may relate to this failure. For your reference, I am aware of the following known issues tied to this vehicle model: Recall 21V-028 – Clutch overheating and potential fire risk (manual transmission) TSB 18-024-21 – PCM software update and possible camshaft replacement (associated with Code: P0300) Notably, my vehicle exhibited no prior symptoms—such as loss of power, engine misfires, dashboard warnings, or burning odors—prior to the engine failure. I respectfully request NHTSA’s assistance in confirming: Whether my vehicle is currently subject to any open recalls or safety investigations Whether this type of engine failure has been reported by other 2020 Jeep Gladiator owners What recourse is available to owners under federal warranty or safety defect protections if the dealership is unable or unwilling to resolve the issue I can be reached directly at [XXX] or via email at [XXX] . I appreciate your time and urgent attention to this matter and hope we can find a swift and fair resolution. Sincerely, [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 27, 2025
+ 14 more complaints for this component
VISIBILITY/WIPER
17 complaints
When cresting a hill the sun was suddenly shining brightly into the driver's eyes. When deploying the driver's side sun visor, the hinge broke, making the visor flop loosely down, not effectively blocking the sun, and causing driver distraction. When trying to find a repair remedy online, this appears to be a widespread and multi-year problem that the manufacturer is back-logged on the necessary repair parts. The defect is so widely known and spread, that an after market retailer has developed and is selling repair parts to address this manufacturers safety design defect.
Jul 04, 2024
While driving on the interstate, driver and passenger sun visors has fallen out of the sun visor mount blocking/impairing road visibility. It is extremely dangerous when this happens at highway speeds as an individual may lose control on their vehicle.
Jun 18, 2024
Rear window leaks badly, when raining causes the interior to fog up making it difficult to see. Turning on A/C clears most the fog, but the rear window is still not clear enough to see what's behind or on the sides when making lane changes. This is not an isolated incident, Jeep repairs with the same process which leaks again after a few months. Need a permanent fix to this design flaw.
May 02, 2024
While driving the drivers side sun visor attachment failed and the visor fell down in my field of view on a 2 lane highway and would not stay up. The road was smooth and there was no jarring that caused it to fall down at that time. Looking at the design, it appears to be a plastic part that failed at a reduced area so just a poor design. Suspect it affects most of the Jeep Gladiators and wranglers.
Nov 27, 2023
Defrost only blows from center vents. Wiper blades ice up and cause visibility issues
Feb 20, 2023
+ 12 more complaints for this component
STEERING,SUSPENSION
15 complaints
2020 Jeep Gladiator purchased new experienced violent shaking of the steering wheel and partial loss of control at highway speed on March 10, 2024 with the odometer at 27,500 miles. The shaking is commonly referred to as a "death wobble" incident. While driving at approximately 60mph on the interstate the vehicle became unstable on uneven pavement and began to shake so violently it nearly resulted in an accident and we had to immediately pull off the highway into the median. After a quick inspection no damage was found, the death wobble incident happened again the same day to a lesser degree and vehicle seems to be more unstable each use. Vehicle is available for inspection. The death wobble is so severe enough to cause an accident due to loss of steering control and suspension instability as well as injure the drivers hands and arms due to violent movement of the steering wheel. Dealer service is being scheduled, no further inspection has taken place by police or manufacturer. There were no indicators or warning lights prior to the incident.
Apr 26, 2024
While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.
Mar 05, 2024
My Jeep Gladiator has had the "death wobbles" three different times now. It has been "repaired" by Jeep only to have the issue return a month or two later. The 2nd repair was done more extensively than just a dampener replacement. There is a class action lawsuit on this issue. But the new repair does not solve the problem! My truck has never been modified. It is original.
Sep 20, 2023
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH, the vehicle drove over a pothole and the steering wheel started to shake violently and vehicle swayed from side to side before regaining control. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front dampers. The vehicle was repaired; however, the failure reoccurred. Upon further diagnosis, the dealer replaced the power steering gearbox. The failure reoccurred a third time, and the dealer replaced the front dampers and advised the contact that the failure had caused abnormal wear on tire tread and advised the contact that the tires be replaced. The failure reoccurred a fourth time however, the vehicle had not yet been diagnosed. The manufacturer was notified of the failure, and a case was opened, pending an inspection by a Jeep specialist. The failure mileage was 34,934. The dealership service guy stated it was considered to be a death wobble and that Jeep has known about this issue for quite some time now.
Jun 01, 2023
Shaking of front suspension - steering wheel and front tires
Feb 10, 2023
+ 10 more complaints for this component
UNKNOWN OR OTHER
11 complaints
Instrument panel cluster stopped working. Therefore, I do not know my speed, how much gas I have, if my car is in four-wheel-drive, tire, pressure, and many other notifications that are located in this instrument panel I went to CMA Jeep dealer in Martinsburg West Virginia, they did verify that this instrument panel cluster was the issue, but they said this my vin was not under the recall. I’m confused as to why there’s no recall on this particular vin when clearly its and issue, but other 2020 jeep gladiators there is a recall on this particular part. Why is my Jeep not part of this recall.
Jan 20, 2025
I have a problem with the windshields is so fragile and it’s not strong enough it keeps damaging so bad
May 16, 2024
The visor on the driver's side, while driving and moving from the front position to the side to cover the driver's side window, fell out and was hanging over the steering wheel while again driving. It was very startling while driving and could have led to an accident due to blocking the driver vision while dangling. As I was unable to pull over, I was able to push it back into the left side frame and lock it back into the right side visor holder all while still having to drive. I had the visor fixed under original warranty. Just last week, the same thing happened on the passenger side. Since I was out of initial warranty and although I have extended warranty, I searched the problem to see if there was an online solution. Apparently, it is a known issue with the Jeep and while I was picking up my vehicle from the second repair of the same type issue, another Jeep was being processed in for the same visor repair. The repair was completed at Community Motors, LLC, 500 Westin Oaks Dr., Hammond, La. 70403. Phone: 985-345-0401 Although nothing happened to me, the fact that the initial visor broke while in the process of driving on the interstate and startled me and impeded my vision, an accident could have occurred.
Oct 03, 2023
For the 2nd time, the latches that secure the soft top have failed to keep the soft top secured to the vehicle. Once in 2020 and now in 2023. MPH in 2023 was 65 and with 21000 miles on it.
Sep 21, 2023
On Wednesday, March 9, 2023, my wife pulled down the passenger visor to put on make-up and noticed the part of the visor that pivots dropped out of its socket and the visor was just drooping down at that point. She had to push that visor part back into the socket to get it to stay somewhat. Now, every time she pulls down the visor it does the same thing. I've seen on this website (NHTSA) and the Gladiator Forum that this is a known and widespread safety issue that apparently Jeep has not decided to announce a recall on. When I went in for an oil change and tire rotation today, Thursday, March 10, 2023 at the David Stanley Dodge/Jeep dealership in Midwest City, OK and advised them of the problem with the visor, they stated I was out of warranty and that they could order me one for $330 with tax parts/labor. According to what I've read about the problems with the visors, perhaps a replacement for two visors would be in order, but that would cost $660. I advised the dealership that I didn't feel like I should have to pay for a replacement if the visor issue is a known defect. The dealership advised me that I could call the Jeep Help Line.
Mar 09, 2023
+ 6 more complaints for this component
SUSPENSION
8 complaints
the rear control arm welds have repeatedly broken on this 2020 jeep gladiator which creates a hazardous handling condition that may lead to a tragic accident. the local dealer, Hilltop Jeep in Richmond, CA and Stellantis Customer Service have passed the buck and said it isn't their responsibility and have referred us to a body shop to get the suspension repairs done. this seems like a manufacturing defect.
Jul 08, 2025
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various highway speeds, the front wheels would suddenly violently shake, vibrate, and wobble. The contact stated that during the failure, the vehicle became extremely unstable and difficult to control. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 80,000.
Mar 05, 2024
Death wobble. Excessive wobbling while traveling on the highway. Usually occurs after traveling over variations in the roadway surface. Happened one before when vehicle had approximately 30,000 miles. Dealer replaced the stabilizer. Started again at approximately 60,000 miles. Wobble can get so bad i feel like i’m going to get thrown out of the vehicle.
Dec 02, 2022
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH over a bump in the roadway, the vehicle experienced a death wobble. The contact stated no warning light was illuminated. The contact was able to drive on the side of the road at 10 MPH until he regained control of the vehicle. The contact stated he had experienced the failure six times. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 47,550.
Sep 27, 2022
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving approximately 65 MPH, the front end of the vehicle suddenly experienced severe shaking and vibration. The contact indicated that the failure occurred immediately after driving onto a bridge. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure. The failure mileage was 24,000.
Dec 03, 2021
+ 3 more complaints for this component
STRUCTURE
5 complaints
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at 45 MPH, the sun visor had detached both the driver and passenger sides. The vehicle was taken to the dealer where it was diagnosed that the sun visor needed to be replaced. The vehicle was repaired but failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Oct 17, 2024
The factory sunroof on my 2020 Jeep Gladiator Rubicon detached at highway speeds. The springs that hold tension on the clamps that secure the soft top to the frame, unbeknownst to me at the time, lost tension. While travelling down the highway the soft top clamps loosened from a small bump and the wind caught the soft top itself. I immediately reacted, reached up, and tried to bring the soft top back down as I was frantically slowing down on the highway and merging right. The soft top ripped from my hand cutting it open and smashed into the rear of the vehicle. When the soft top smashed into the rear of the vehicle several hinges broke, luckily one was still holding the soft top from completely falling off. This obviously poses a very large safety risk as the soft top could have flown into another vehicle disabling it or much worse; causing injury or death. The problem has been reported by others through online forums and the consensus is that the springs inside the clamps weaken over time leading to this issue. The soft top was not inspected by the dealer or anyone else, they did not care to investigate. The dealer only replaced the soft top after more than a month of waiting for parts to arrive. I have informed Jeep Cares and Jeep Customer Care over the phone; however, they did not seem interested in actually fixing the issue. Jeep instead directed me the dealership only to have the soft top replaced. I am now following up with NHTSA regarding this issue as the other avenues have yielded no results. It should be noted that in my forum post I ended up paying more than the $500 deductible, there was constant confusion between the dealership and insurance, the invoice is attached. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 19, 2024
Water leaking inside vehicle from the rear window. I went online and discovered there are several people having issues with the same type of problem. I would hate for the humidity to cause electrical malfunctions causing an accident from water damage.
Mar 14, 2023
BOTH LATCHES ON MY 2020 JEEP GLADIATOR SOFT TOP INADVERTENTLY UNLATCHED WHILE DRIVING ON INTERSTATE AT APPROXIMATELY 75 MPH, CAUSING THE TOP TO START OPENING. DRIVER AND PASSENGER GRABBED TOP AND CONDUCTED EMERGENCY STOP ON SHOULDER OF INTERSTATE TO KEEP THE SOFT TOP FROM FULLY OPENING. THE INADVERTENT OPENING OCCURRED THREE TIMES IN SPAN OF 15 MINUTES AT INCREASINGLY SLOWER SPEEDS. TO CONTINUE OUR TRIP, WE WERE ABLE TO SECURE THE SOFT TOP TO WINDOW FRAME WITH BUNGEE STRAPS INSTALLED OVER THE LATCHES TO KEEP LATCHES IN PLACE. CONCERNED THAT AN INADVERTENT OPENING OF THE SOFT TOP AT INTERSTATE SPEED MIGHT CAUSE DRIVER TO LOOSE CONTROL OF VEHICLE WHILE DEALING WITH GRABBING THE SOFT TOP AT HIGH SPEED, STRUCTURAL DAMAGE TO TOP, AND/OR POTENTIAL FOR SOFT TOP TO DEPART THE JEEP AND DAMAGE VEHICLES DRIVING BEHIND. THE STRUCTURAL ISSUES APPEARS TO BE WITH THE DESIGN OF THE TWO LATCHES THAT SECURE THE SOFT TOP TO WINDOW FRAME. LATCHES SEEM TOO WEAK/LOOSE TO PROVIDE SECURE CLOSURE OF THE SOFT TOP. I TOOK THE JEEP GLADIATOR TO A CHRYSLER/DODGE/JEEP DEALER AND THE DEALER SERVICE REPRESENTATIVE STATED THERE WAS A TECHNICAL BULLETIN FOR ADJUSTING THE LATCHES. THE DEALER MECHANIC ADJUSTED MY JEEP'S LATCHES ACCORDING TO TSB SPECIFICATIONS. IN MY OPINION, THE LATCHES ARE STILL LOOSE AND UNSTABLE. WILL NOT DRIVE MY JEEP AT HIGHWAY SPEED UNTIL THE ISSUE IS FIXED. I CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER TO HOPEFULLY RESOLVE THE ISSUE.
Dec 31, 2020
WHEN OPENING AND CLOSING THE DRIVER AND PASSENGER SIDE DOORS, THERE IS A NOTICEABLE CLICKING SOUND. I HAVE SINCE BECOME AWARE THAT THE ALUMINUM EXTERIOR OF THE DOOR IS PEELING AWAY FROM THE STEEL STRUCTURE INSIDE OF THE DOOR RESULTING IN THIS CLICKING SOUND DUE TO THE FLEXING OF THE DOOR.
Oct 22, 2019
SERVICE BRAKES
5 complaints
I was driving at about 5 MPH and about to go onto the Freeway on ramp in Riverside, California, when the sensor in my car went off and locked the brakes, causing the person behind me to rear-end me. This is not the first time this has happened with this vehicle. Luckily, I was not injured, however, this could have been a serious injury if I was traveling at a higher speed or under many other circumstances.
Apr 25, 2023
A braking sensor failed on the Gladiator causing the ABS, 4WD, and cruise warning lights to become illuminated. The brakes then did not work properly causing an accident. The EDR report shows the ABS system was turned off as a result of the sensor. The attached documentation shows an expert reviewed the information and came to the conclusion the failed sensor caused the ABS to be off which in turn caused the brakes to lock. The brakes locking caused a skid which caused the accident. Also to note the general manager of Bellevue AutoNation let me know the sensor has since been changed out along with the brake cables on 06/05/2021 for all Jeep Gladiators. Jeep has known this is a problem and has not done a recall.
Jun 03, 2022
Two missing Bolts on Rear Drivers side break caliber.
Dec 18, 2021
VERY SPONGINESS, BRAKE PEDAL GOES TO THE FLOOR. BOTH WHEN TRYING TO START THE VEHICLE AND WHEN IN MOTION ON CITY STREET OR HIGHWAY. THIS VEHICLE HAS BEEN IN TO A JEEP GLADIATOR DEALER, THEY ACKNOWLEDGED THE PROBLEM BUT NOT FIX THE BRAKE PROBLEMS.
Apr 05, 2021
FIRST INCIDENT WAS APPROACHING A TURN OFF INTO A SHOPPING AREA, A CAR WAS STOPPED THERE WAITING FOR TRAFFIC AS I APPROACHED I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO WAY DOWN, I DIDN'T HAVE TIME TO RECYCLE BRAKE PEDAL AS IT WENT SO FAR DOWN I WAS HITTING GAS PEDAL, THUS CAUSING ME TO COLLIDE. SECOND INCIDENT OCCURRED WHILE DRIVING TO TOWN AND A STRONG BRAKE BURNT SMELL WAS OCCURRING, WHEN I ATTEMPTED TO STOP AGAIN BRAKE PEDAL WENT WAY DOWN AGAIN WHICH THIS TIME I HAD TIME TO REGAIN CONTROL FROM HITTING GAS PEDAL AND FORCE STOP, INSPECTED BRAKES AND FRONT BRAKES WERE EXTREMELY HOT AND SMOKING AS IF BRAKES WERE BEING CONSTANTLY APPLIED, I DID NOT FEEL BRAKES BEING APPLIED GOING DOWN THE HIGHWAY JUST SMELL AND INSPECTION OF FRONT BRAKES HEATING UP. I CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO REPAIR STATION WAITING ON RESULTS. I FEEL THAT IF NOT TAKEN CARE OF TOTAL BRAKE FAILURE WOULD OCCUR AND MAJOR ACCIDENT.
Oct 28, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
The information center on my 2020 Jeep gladiator will go out and will stay off for months at a time, as well as all warning lights. I consider this to be a serious safety hazard.
Oct 10, 2025
Gauge cluster went blank randomly, no prior warnings, it just went out while driving. It has been at the dealership getting worked on, in which they stated this is an issue they have seen with other jeeps. I find this to be a safety issue since you can't immediately view how much gas you have, miles in the car, speed while driving. It has not been inspected by any other entity other than the Opelika Jeep Dealership in Alabama.
Apr 01, 2025
The instrument panel cluster has short circuited and failed preventing the display of critical safety information such as speed, fuel levels, and engine temperature, etc. This is the same issue that other jeep gladiators have a recall for code NHTSA recall 24V652, but the service department says my jeep that has the exact same issue is not covered. There was no warning and the dash went out while driving. Please add my vin to the list that should be on the recall so that I can have my jeep repaired by the manufacturer for the safety of everyone around me.
Dec 02, 2024
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced both batteries auxiliary and main battery still nothing replaced can bus it says it does not have connection with ECM
Jul 01, 2025
I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don’t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don’t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.
Sep 08, 2022
I need help with the service shifter message , the truck get un drivable after this message blinks three times , is so annoying bc you loose power steering control and the truck don’t go up to 3000 rpm , please fix these Issues
Jul 19, 2022
ELECTRICAL SYSTEM,ENGINE
3 complaints
I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.
Sep 16, 2024
The ESS/Auto Start/Stop system is unavailable rendering the remote start for cold weather unavailable. This issue also effects the reliability of the battery and electrical supply as a whole potentially leading to unexpected engine stoppages and stranding due to a no start scenario. The issue is widespread and well documented among 2018-Current Jeep Rangler models as well as 2020-Current Jeep Gladiator models. Causes are reported by dealers ranging from premature failure of the start/stop auxiliary battery to TPM/distribution box failures. My vehicle has experienced this issue twice with the first occurrence shortly after purchase. With many of the effected vehicles reaching the end of their warranty period, the number of vehicles circulating on highways will increase creating a safety hazard. Further, the failure of this system may create an EPA compliance issue as the ESS/Auto Start/Stop system is required equipment to meet EPA fuel economy standards for the fleet.
Jan 10, 2023
Jeep turns off/power off/ dies when driving any speed. I was driving in freeway 60+mph and it just died. I took to dealer on january 2022 and took 2 weeks to figure out a electrical wiring hardness was bad. It was good until now October 2022. It died again like the first time. Only way to power it up is getting a battery jump. This is same issue as the first time. It was not cheap and I seen online that alot of other gladiators are having same issue.im about to take it again to dealer this week
Oct 17, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
3 complaints
Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi
Sep 10, 2024
My entire Electrical system failed, the engine wouldnt start , the warning flashers would not work, the vehicle wouldnt go into neutral to be pushed. So I was blocking an intersection for about 2 hrs waiting on a tow truck to tow it to the nearest dealership. The dealership was unable to reproduce the problem just wants to replace the end result of a 150 amp fuse block blown at $400 for a $50 part. I attached what was actually going on with the vehicle in PDF format I researched on Gladiator forum and Jeep Garage forums and found this is a problem for many jeep models with the dual battery system but nobody had an answer as to why it happens other than something shorted out.
Aug 08, 2023
I recently purchased this vehicle used, while driving the lights go off and the vehicle shuts off while moving. Not displaying any warning indicators at the time. Luckily vehicle is a manual, so I have been able to coast to a stop safely. Situation could be very dangerous. Once off the vehicle will go dead and won't restart. After a few moments vehicle will restart until the problem occurs again without warning. Jeep/chrysler has obvious issues with this vehicle and has not done any recalls. Even though they have documented occurrences with similar vehicles.
Dec 06, 2022
FUEL/PROPULSION SYSTEM
3 complaints
Began driving vehicle on short 4.5 mile trip to the store with over 1/4 tank of fuel. Began to smell of fuel inside and noticed that when accelerating from a stop vehicle would hesitate and stutter. Halfway through trip noticed that vehicle had only 1/8 tank of fuel left and light came on. Pulled into parking lot at destination, shut vehicle off near empty and noticed trail of gasoline behind vehicle and pooling fuel below. Observed underneath that fuel had been spraying at a high pressure from the top of the fuel tank ( exact source not visible) all over the underside and all over the exhaust system, pooling in the skid plates and all cavities underneath. Vehicle would not restart for tow operator.
May 23, 2023
TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.*DT*LN*JB*JB*DT*JB
Aug 18, 2020
CHECK ENGINE LIGHT CAME ON REPORTING P018B CODE. VEHICLE WOULD NOT START, THEN WHEN I DID GET IT STARTED WILL NOT ACCELERATE FROM STOP, WILL NOT SHIFT INTO GEAR ABOVE 5TH, AND MPG DROPS TO 5-8. DEALER REPLACED FUEL PRESSURE SENSOR AND FUEL SUPPLY LINE. TWO DAYS LATER CHECK ENGINE LIGHT CAME BACK ON WITH SAME CODE. DEALER REPORTED THAT FUEL PUMP NEEDS TO BE REPLACED. CURRENTLY PART IS ON BACK ORDER AND WILL TAKE 3 WEEKS TO SHIP. *TR
Jun 04, 2020
STEERING,ELECTRICAL SYSTEM
2 complaints
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the messages "Gear Shift Reset", and "Loss of Stability Control" were displayed, and the check engine warning light, the brake system warning light and other unknown warning lights were illuminated. Additionally, the power steering feature suddenly failed to operate as designed. The vehicle was taken to the dealer, where it was diagnosed and determined that a wiring harness needed to be replaced. The vehicle was not repaired by the dealer; however, the contact completed the repair himself. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Nov 28, 2025
STEERING WANDERS LEFT TO RIGHT START STOP BATTERY WON'T CHARGE REAR DEFROSTER 1/3 WORKS
Jan 27, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
The information screen in the instrument cluster between the speedometer and tachometer went blank. Sometimes it will light up blue or even function. The screen is the display for fuel, temperature, odometer, gear selected, etc. From what I have read this happens to many of these vehicles. The fix dealers are using is to use remanufactured parts which are back ordered with no known date of delivery. I am informed the remanufactured part is about $500 not including labor. The vehicle will run and drive, however I won't know how much gas I have, I don't know if the vehicle is overheating, and I don't know how many miles I have traveled without trying to track it. If I want the new part to have an accurate odometer I have to leave it with the dealer for an unknown period of time. This seems potentially unsafe and likely to impact many vehicles given that the part is remanufactured and back ordered. A systemic flaw of this nature seems like something which could warrant a safety recall.
Nov 12, 2025
IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.
Oct 20, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
My Jeep Gladiator has recently been having multiple random error messages popping up. ABS warning, service 4WD, service shifter, traction control and others. Dealership charged $200 to diag a bad ABS module and charged $1400 to replace the module and controller. Less than 24 hrs later same issue occurred . Doing my own research this seems to be a common issue not just with Gladiators but other Jeeps as well. Many forums are saying it’s bad wire connectors or broken wires from improper initial installation. Causes issues with speed control, braking, and power steering.
Oct 31, 2025
Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.
Mar 18, 2025
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the vehicle lost motive power, lost braking power, and lost power steering functionality. The contact stated that the failure had occurred while driving at high speeds, which caused the contact to be frightened. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer several times to be diagnosed, but the cause of the failure had not been determined. The vehicle was not diagnosed or repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
Sep 16, 2025
I am getting a "service shifter" error and then my power steering goes out and the vehicle goes into "limp mode" This has happened at 70mph on the highway causing me to almost lose control of the vehicle around turns and slow down to an unsafe speed. I have taken it to multiple dealers that could not duplicate the issue but could see codes in the system. The vehicle is once again in the shop now and they are trying to blame everything but the Jeep itself. I know a few other Gladiator owners this has happened to.
Jan 17, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
Instrument panel cluster loss power. No prior warning signs before loss of power.
Aug 25, 2025
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SPEEDOMETER DISPLAYED ERRONEOUS INFORMATION INDICATING AN INACCURATE SPEED. WHILE TRAVELING APPROXIMATELY 65 MPH, THE SPEEDOMETER READING WAS 83 MPH. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ELK GROOVE JEEP LOCATED AT 8575 LAGUNA GROVE DR, ELK GROVE, CA 95757 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.
Dec 28, 2020
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
During normal driving, dash would display multiple warning lights. There would be traction control, ABS inactive, and transmission errors displayed on the screen. Twice, there was a loss of power steering while driving. All signs pointed to a CAN buss issue, but dealer could not/ would not find it. Doing research, I found that the CAN buss connector located behind the glove compartment was known in the Jeep community to fail and cause these symptoms. The only replacement is offered by Mopar/Stellantis. Multiple models and makes under Stellantis company use this same connector that has bad solder connections inside. It causes increased resistance inside the connector, and causes CAN buss communication errors, and setting any one of hundreds of possible DTC. In every occasion, there was a loss of stability control, ABS, and multiple occasions of vehicle being locked in Park. In two occasions, the electric assist power steering was disabled.
Jul 31, 2025
IN MOTION; CHECK ENGINE LIGHT, SWAY AT DISCONNECT, SHIFTER, SPEED CONTROL, NO BUS, SERVICE AIRBAG, COOLING FAN BEGAN RACING, SHIFTED OUT OF DRIVE TO NEUTRAL , FUEL GAUGE MALFUNCTION READING EMPTY, RED LIGHT OVER TEMP GAUGE WENT ON , ERRATIC STEERING AND BRAKING ; VERY UNNERVING, WENT IN TO BE FIXED AND AFTER 2 1/2 WEEKS I RECEIVED IT BACK LAST TUESDAY APRIL 27TH, AND YESTERDAY MAY 1ST CHECK ENGINE LIGHT CAME BACK ON , THIS TIME WINDSHIELD WIPERS TURNED ON AND CAN'T TURN OFF , ABS LIGHT ON AGAIN.
May 02, 2021
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
While driving in rush hour traffic, stop and go driving, a service shifter message started to intermittently appear, then the forward collision warning message started to frequently chime in and off, then I lost power steering, check engine light illuminated, other messages auto start stop service, service sway bar disconnect, transmission was stuck in 3rd gear then after a stop it would not shift out of 1st even switching to manual shift mode, was able to pull over to side of road. Turned off the vehicle, used my code reader to clear the codes, started the vehicle back on and everything was clear and vehicle drove as normal. Sure glad it didn’t happen at speed! I have read of other people having the same issue so I wanted it to add my concern as well.
May 18, 2025
Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.
Feb 04, 2025
EXTERIOR LIGHTING
2 complaints
When the windshield wipers are turned on all the dash lights go out. There were no warning lights to warn me of an issue with the electrical system. I called a Jeep Wave Specialist, and I was told to take my Jeep to a dealer to diagnosis the problem.
May 08, 2025
Ever since my Jeep Gladiator had recall 21V-028 performed my reverse lights and reverse camera do not work. Harr Dodge of Worcester Ma did the recall. I now can not get a Ma state inspection sticker because these lights do not work. I took the Jeep to another dealer to repair but they refused. No problems with the vehicle before the recall was done.
Jan 31, 2022
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
2 complaints
Went to go leave for work and my instrument cluster was completely blank. Was unable to see odometer, CELs, sensors, fuel levels, etc. The cluster never turned back on. I was finally able to get it into a dealer to confirm that the cluster and the gateway module were locked up. The mileage on the vehicle is just over 61,000.
Nov 21, 2024
While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.
Oct 08, 2024
STEERING,SUSPENSION,UNKNOWN OR OTHER
2 complaints
When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts
Oct 25, 2024
WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. WE are reporting this to the dealership today. A search on social media reported many other people having this same problem.
Jan 23, 2023
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
Lost Power Steering, 5/22/2023. 4 Orange Check lights came on. 1)Tried to start the car remotely, with secondary key. No start. 2)Tried again standing next to it. No start. 3)Got in and pushed brake and started car. All the same check lights came on that did 4/19. Engine, ABS and 4WD. Maybe another Shifter warning. 4)Pulled out of driveway with ½ the error lights on. Lost power steering 100 yards in the neighborhood. 5)U Turn with no PS, back to house, let it sit all day till 3PM while waiting for towing. Did not scan, Did not disconnect battery. 3PM, Came home from work, started the car with remote. Only 1 check engine light and now power steering is back. Delivered to Jeep Dealer, Hetrick Jeep Dodge, Elton, MD. by tow truck.
May 23, 2023
4/21. Check Engine Light Shifter locked in place. Lost Power Steering. Started out as CHECK ENGINE Light then added ABS light. I Cleared it. Week later, Friday, 4/21. Check Engine Light 4/22 - Saturday AM, Drive to Goodwill and landfill While in 18 truck line at landfill, I put in PARK, Trans locked itself in PARK. Radio and Speedo Blipped. Then Orange Check Engine light, Orange ABS light, two Orange Traction Control lights. Orange Service 4WD light. Service Shifter Message, RED Brake light n dash. There was another ABS Message, but I failed to get it. Turned off engine, I restarted and was able to get in gear, NO POWEER STEERING. Got through line. Drove home with all check lights and no power steering. Engine and Trans Temps were good, oil pressure was good, Battery showing 14.1 while driving. At home, scanned for codes. In this order U0121 U1110 U1120 U11BC U12AB P057C (Brake Pedal Sensor Circuit Low) U11BF U0001 High Speed Can Communication Bus P0000
May 23, 2023
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
While driving on a main road, in a rural area, the "Electronic Stability Control Maintenance" alert was enabled. It was a cold January morning and approximately 35 degrees at 9am. My tire pressure alerts were also activated and I presumed that the Stability Control alert was due to a potential flat tire, not just a cold morning pressure imbalance, which happens frequently when there are drastic swings in temperature. Less than a minute later, the "Electronic Throttle Control Maintenance Required" alert flashed and I lost the ability to accelerate. I was in an area that was going uphill and no shoulder. Due to my momentum, I was able to get halfway up the hill and pull over into a residential driveway. I shut the car off, waited a minute and turned it back on. I attempted to pull back onto the road and noticed that a) I could still not accelerate and b) There was a large oil truck barreling up the hill and I would be a potential hazard and accident if I pulled in front of it. I then began to notice that smoke was billowing from under the hood. I turned back into the residential driveway and immediately shut off the vehicle and called for roadside assistance. The vehicle was taken by flatbed to the nearest dealership to be diagnosed. They ended up determining that there was moisture in the oil and claimed that it was common in this model year. They flushed the systems and gave me an oil change, which was was due for anyhow. The dealership kept the vehicle overnight and said they wanted to assess how it would perform in cold temperatures before returning my vehicle. I am very concerned that this is happening so soon. It is the first new vehicle I have ever purchased for myself and I do not take it off-road and live 10 miles from work, travelling on rural roads and recreational highway travel three-four times a year.
Jan 12, 2023
Truck had very low power from day 1. Start/stop functionality mpcb short. Engine shacking and making noises. Engine burns oil. Trucks fuel economy is worse then a v12!I was getting 14 miles per gallon. The steering sucks it tilts to the right. Truck feels very unsafe to steer. The steering radius on ir is terrible. Trucks engine temperature goes up when is idling. Starter was staying on and hard to start. Engine would stall crossing the street. Engine stalled in the highway going 65 mph.it generated 10 check engine codes.the chassis of the truck is not completely welded trough. There is gaps all over it.over all the truck flimsy and unstable. The 4x4 was making noises. My oil would get black after 3k miles of driving it.If I was to leave truck on for it to get warm or cold any body could jump in and steal it, even if I have the keys. Truck started having issues at 7 k miles Ac didn’t blow very cold air. Hot air from outside will come in the pit. At last truck broke down it stalled in the middle of a intersection, or would not no into neutral to push it out of the road. I was trying to start it but the stater was very sluggish and after 3 times of me pushing on the start button it started smoking, when I saw this I panicked and trying to make it stop from starting but the starter kept going and going until it kept smoking after 5 minutes it stoped, I open the hood and it smelled like a electrical fire, I was going to call the fire department but it ceased smoking, so I stopped and somehow got it to a safe place. Truck didn’t want to start ever since. I never did any upgrades so that I would not void my warranty, I always did my oil changes and did my tire rotations. Never overloaded my truck or took it off-road. I never put a big trailer on it.I always washed it and took the best care of it as possible.mind you this all happened at 34 thousand miles and I am under new car warranty, even after all this I would still buy another Jeep gladiator
Jul 21, 2021
STEERING,SUSPENSION,WHEELS
2 complaints
my wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (Sat.) noone called back but we will call them Mon. This vehicle is too dangerous to drive.It has between 27 and 28 thousand miles. It has never been off road.We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.
Nov 19, 2022
WHILE DRIVING AT HIGHWAY SPEED, APPROXIMATELY 60 MPH, WENT OVER A ROUGH SURFACE ON THE ROAD AND THE GLADIATOR STARTER SHAKING AS IF I HAD HAD A BLOW-OUT. ONCE I SLOWED DOWN IT STABILIZED. HOWEVER, IT IS A SAFETY ISSUE AS IT HAS ALREADY HAPPENED TWICE IN A HIGH TRAFFIC AREA. UPON RESEARCHING ON THE INTERNET, I'VE COME TO LEARN THAT IT IS A VERY COMMON PROBLEM CALLED "DEATH WOBBLE" THAT HAPPENS ON JEEP OFF-ROAD VEHICLES, WHICH MAKES IT ALL THE MORE CRITICAL THAT NHTSA REQUIRE CHRYSLER-FIAT TO COME UP WITH A SOLUTION. THANK YOU.
Dec 25, 2020
EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
Center rear brake light failed. Detected 18 months after purchase.
Sep 27, 2022
I PURCHASED THE JEEP ON 12/30/2019. IT HAD 1,200 MILES WHEN THE INCIDENT OCCURRED. THE VEHICLE WAS IN MOTION WHEN 4WD AND ABS WARNING LIGHT CAME ON TO INDICATE FAILURE. I HIT THE BRAKES AND NOTHING HAPPENED. THE VEHICLE DID NOT STOP AND CAUSED AN ACCIDENT WHEN I COULD NOT STOP AT A RED LIGHT.*DT CONSUMER IS CURRENTLY WAITING ON DIAGNOSIS AND NO REPAIRS HAVE BEEN MADE. DURING THE ACCIDENT CONSUMER HAD NECK, BACK, AND SHOULDER INJURIES. POLICE REPORT HAS BEEN FILED CASE [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mar 04, 2020
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
Electrical system malfunction. Gladiator is burned down completely. Copart now has it under my insurance companies instruction. Large electrical fire. I took my vehicle into the dealer because the start stop feature stopped working. I received a call at the end of the day and was notified that both my batteries where bad. They replaced both under warranty and kept it over night for testing. Received a call the fallowing late morning informing my that my vehicle was repaired and was ready to be picked up. On my way home I was stopped at a light and noticed smoke coming out around the hood. I immediately pulled over and opened the hood. The electrical wire on the passenger side below the fuse panel were burning. I tried to put it out with a towel but was burned. I called 911 but by the time the fire department came it was too late. My Gladiator was completely burned down. This incident happened in front of a school as they where letting out. A police officer was there directing student to walk around the dangerous incident. The incident was inspected by the fire department and was confirmed in a report that it started in the engine compartment. No warning lamp or messages.
May 22, 2022
STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. *TR
Apr 10, 2020
UNKNOWN OR OTHER,ENGINE
2 complaints
ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT
Aug 13, 2020
WHILE DRIVING FOR ABOUT AN HOUR DOESN'T MATTER WHAT SPEED IT IS ALL OF THE SUDDEN THERE IS HOT AIR COMING IN FROM THE FRONT FEET SPACE BY THE PEDALS, YOU CAN FEEL IT IN PASSENGER SIDE ALSO. ( AC IS ON AND BLOWING COLD AIR AND THE RECIRCULATE BUTTON IS ON) UPPER VENT BLOW COLD AIR WHILE THIS HAPPENS. I HAD TAKEN IT TO DEALERSHIP TO TAKE A LOOK AT IT BUT THE COMPUTER DOESN'T SHOW ANYTHING SO IT HAS NOT BEEN FIXED. IN ALL THE YEARS I HAVE OWN A OTHER VEHICLES I HAD NEVER EXPERIENCED ANYTHING LIKE THIS SO THIS IS NOT NORMAL AND VERY UNCOMFORTABLE WHEN YOU ARE WEARING OPEN TOE SHOES. I ASKED DEALERSHIP TO DRIVE IT SO THEY CAN EXPERIENCE SO THEY WILL TAKE A LOOK AT IT AGAIN WHEN THE OTHER RECALL PART COMES IN. I NOTICE IT SINCE THE FIRST WEEK I TOOK OWNERSHIP.
Sep 16, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
Instrument cluster display quit working just black screen
Nov 25, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
The digital instrument cluster in my 2020 Jeep Gladiator has failed. The center display (LCD) went completely black, even though the backlight still glows faintly. This screen typically displays critical information such as vehicle speed, warnings, messages, and alerts. Without this display, I cannot monitor key safety information while driving. The analog gauges still function, but the central digital panel remains blank regardless of ignition mode (RUN or ON). After diagnosing the issue myself, I confirmed power was present at the fuse terminals. I inspected and replaced fuse F36, which was damaged and likely contributed to the display losing power or shorting. I also inspected related fuses F43 and F57 (BCM and IOD power supply), which were intact. This is not an isolated problem. Research shows that other Jeep Gladiator owners (especially 2020 models) are experiencing identical symptoms — black instrument displays, “Push Brake to Start” messages that stay on after shutdown, and modules not entering proper sleep mode. These issues align with the symptoms listed in TSB 08-002-21A, which relates to software and communication faults between the BCM and IPC. Jeep dealership confirmed the failure and quoted $700–$1,000 for full cluster replacement, stating there are no DTC codes and no reflash updates available, and that the cluster must be replaced outright. Jeep has not issued a recall, yet this is clearly a widespread failure affecting visibility and safety of vehicle operation. The problem poses a safety risk to myself and others. I cannot see alerts or diagnostic messages while driving. If this happened at night or during highway travel, it could increase accident risk. Jeep should issue a recall or warranty coverage extension for the instrument cluster failure in affected 2020 Gladiators.
Nov 15, 2025
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Driver side rear wheel speed sensor. This is a known issue national back order on the part, mechanic installed new part system does not reset and clear. In the current state, abs offline four-wheel drive system service required traction control service required. What is the true fix for this?
Oct 20, 2025
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to illuminate or display the mileage, fuel level, and other information necessary to the operation of the vehicle. The contact stated that when the sun visor was down to block the sun and the vehicle was driven over uneven pavement, the sun visor occasionally slightly detached and blocked the view of the driver. The vehicle was taken to the dealer, who determined that the instrument panel needed to be replaced. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Oct 17, 2025
STEERING,SERVICE BRAKES,ENGINE
1 complaint
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at approximately 40 MPH, the vehicle had suddenly started to vibrate and shake. The contact stated that the vehicle was maintaining its lane but was lurching from left to right. No warnings illuminated. The contact stated that she pulled off to the side of the road; however, when she turned the vehicle on, it would start shaking again. The contact stated that she would keep driving while the vehicle was shaking, and the shaking would eventually stop. The contact stated that the shaking was occurring at any speed and was also triggered when she would drive over any small bumps or dips in the road. The contact stated recently, while she was driving in traffic at approximately 10 MPH, the vehicle started to shake again, however, this time violently. The contact stated that at the time, it was raining. The contact stated that it felt like the vehicle had lifted up, and then she crashed into the guard rail on the driver's side front bumper. The contact stated that the bumper and an LED light bar attached to the front grill had made contact and were slightly damaged, and the driver's side headlight stopped functioning. The police were not called, and the contact was not injured. The contact reported that the driver's side front air bag had deployed but had not inflated and was draped on her lap. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact reported that after the crash, she observed the check oil and check brake warnings illuminated. The contact stated that she needed to depress the brake pedal with more force in order to stop. The manufacturer was not informed of the failure. The failure mileage was approximately 109,000.
Oct 15, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
The Instrument Panel Cluster has failed and is blank rendering the vehicle unsafe to drive as vital information is not being presented to the driver. Despite this Jeep Gladiator having been produced and sold in 2020, Stellantis Recall and Customer Service Departments are claiming that the VIN does not indicate there is Recall coverage despite the 2019-2024 NHTSA Safety Recall for this known failure. see: [XXX] The local dealer, Hilltop Jeep, in Richmond, CA has confirmed the failure of the Instrument Panel. Stellantis is not willing to remedy the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 08, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
The digital instrument cluster on my 2020 Jeep Gladiator has been completely nonfunctional since late November 2024. This failure means I cannot see the odometer, digital speedometer, and all other vehicle status indicators displayed through the cluster. The problem has been confirmed by an authorized Jeep dealership, which has been unable to secure a replacement part due to a reported supply shortage. Jeep corporate has had this case escalated for months without resolution. As a result, I have been driving without these essential instruments for over 8 months, with no timeline provided and no workaround. In addition to the loss of fuel and mileage visibility (and potentially odometer functionality), I also cannot confirm whether the cruise control is active. This could cause potential safety risks during highway travel. There were no warning lights or error messages prior to the failure. The cluster simply went dark. The faulty component is still in the vehicle and available for inspection. Jeep is aware of the issue, and a case is currently open.
Jun 17, 2025
POWER TRAIN,ENGINE
1 complaint
The engine was loosing power and fuel economy declined. What was found is that the intake camshaft lobes worn down on the intake camshaft, passenger side. This issue has been has been found to be prevalent in many vehicles with this same 3.6 liter engine. Found online was also a class action lawsuit from Delaware that has been issued for this very defect.
Apr 15, 2025
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel became inoperable. The contact was able to continue driving the vehicle. The contact stated that the failure was permanent. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. Additionally, the contact stated that the front driver's side seat belt had failed to retract as needed and remained loose. The contact related the failure to NHTSA Campaign Number: 20V580000 (Seat Belts); however, the VIN was not included. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.
Apr 07, 2025
STEERING,VISIBILITY/WIPER
1 complaint
Steering damper is affected by a recall and i have not received the recall. Causes truck to abruptly jerk left or right causing a lif e threatening matter to everyone one the road
Apr 02, 2025
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Rearview camera stays on while vehicle is going from reverse to drive causing a distraction an a safety concern
Mar 26, 2025
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Vehicle not working properly
Dec 18, 2024
STEERING,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
Cruise control suddenly turns off. Clock spring issue with steering wheel. Buttons on steering wheel occasionally don’t work
Nov 09, 2024
ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
The back up camera freezes and the radio freezes. It won’t turn off until you turn the jeep off and start it up again. The camera will stay frozen with a blue screen I have tons of documented videos but unfortunately this program won’t allow uploads of videos.
Aug 11, 2024
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
Multiple issues occuring starting (documented) at 22,719 miles (09/27/2022) - stop/start and remote start had not been functioning properly - vehicle died. Required towing to dealer. Both batteries were dead. Upon leaving dealer they had not reconnected stop/start. Fast forward to 05/04/2024 and vehicle once again unchargeable to start. Took warrantied battery back to dealer and they wanted us to tow it there to check. We spent 350.91 to replace ourselves due to a lack of confidence with Jeep. Then on 05/20/2024 took it to a 4x4 center and discovered multiple issues with vehicle from manufacturing and dealer work. To start -- 1) the rear differential pinion seal is leaking 2) the power stearing box is aluminum and showed signs of flex and contact 3) dealer installed lift was incomplete leaving the front axle off center (visually observed about a 3" offset).
Jun 24, 2024
STRUCTURE,UNKNOWN OR OTHER
1 complaint
Regarding my 2020 Jeep Gladiator. Rear Window Cracks Around Rear Glass Frame. On [XXX], I took my Gladiator to Jeep dealership to repair leak in roof that wasn't covered under warranty. It was in the seal of the roof panels which they said many Gladiators are experiencing. Paid $402 out of pocket to have those seals repaired. At that service visit, the service attendant advised me that they are aware of a structural defeat causing cracks around the seal of the rear window. They said the whole rear window needs to be replaced at an out of pocket cost to the consumer of $1800. Jeep Warranty nor our extended warranty covers any of it. Also there is no recall for it! They told us to call Jeep to complain as they didn't think this was right. They were going to call as well. I called the number they gave me 1-877-426-5337 and the rep said it wasn't covered but gave me a case number and said he would pass on our complaint. Being a defect and a large window, it could most definitely be a safety issue and we feel Jeep should issue a recall. I believe many consumers out there are beginning to have this same issue. The Gladiator first came out in 2019 and issues with them are just coming to light. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 29, 2024
POWER TRAIN,BACK OVER PREVENTION
1 complaint
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving, the clutch was slipping. While shifting gears, the clutch failed to engage. The backup camera was inoperable. Additionally, while exiting the express ramp, there was a burning odor detected. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who informed him about the fees and replacement of the defective part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 38,000.
Mar 22, 2024
POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.
Mar 07, 2024
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
Some problems with the clutch and the manufacturer doesn't have the parts to fix the recall issue
Feb 07, 2024
STEERING,POWER TRAIN
1 complaint
The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.
Jan 08, 2024
SEAT BELTS
1 complaint
After only 19,000 miles driven the left and right side rear seat belts ripped. This is a 3rd car and not driven often. Both belts ripped from inside the recoil device. It is possible they broke previously and I only discovered it recently when putting my kids in the car.
Oct 11, 2023
STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
While driving several warnings lights illuminate: traction control, ABS, air bad, service 4 wd, and brake. When this happens power steering is lost making it extremely hard to steer the car. The brakes are automatically engaged and occasionally the windshield wiper turns on. This causes a risk not only to myself and passengers but anyone driving near me as I can no longer steer with ease and the brakes lock up. My Gladiator has been at the Jeep dealer for 10 weeks while they try to solve the problem. They replaced the ABS module but that didn't solve the issue. I'm told that its electrical and whatever it is will harm several systems. My wife's 2018 Jeep Wrangler JL has the exact same issues. She has a very hard time controlling it due to no power steering.
Aug 27, 2023
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.
Feb 10, 2023
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 30 MPH, he heard a scraping sound inside the vehicle. The contact then stated that while he pulled into a service station, the brake pad and caliper bracket assembly detached and got caught in the rear passenger’s side wheel, causing the tire to be punctured. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 33,000.
Nov 22, 2022
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or Uconnect app. I stopped in the parking lot & put the Gladiator in Park, I left the ignition on. I got off truck & got a towel to clean interior.There are several spaces to vacuum. I put the vehicle in DRIVE to move forward & out of the way of a patron that was going to reverse out. In DRIVE, I pushed the gas pedal in a slight & normal way. The truck REVERSED in DRIVE position. It accelerated to an unknown speed, it felt constant. I pushed break with foot I pushed D with. Right foot. The breaks didn’t work. I tried breaking several times during incident, it was approximately 10 seconds. I didn’t have time to use e- break. I don’t believe back up camera was displayed. I concentrated on physically looking at surroundings & steering. I avoided hitting 1 car, a SUV & a brick wall. The truck made contact with around 4 trees & a sign. The damage was mainly to L side. There’s damage to R side & R back tire had a bulge on it. I went over a concrete, grassy area & felt the impacts of front & back ends going over it & landing. I went over another concrete curve & hit a tree at an angle around the middle of front L cab. The impact caused the car to bounce forward. It didn’t move. I put the truck in Park from D position. I pushed off button. I couldn’t get out of truck of driver side door it’s damaged. 1 witness & lady from suv stopped to check on me. I called police to crash site. He noted witness & lack of break marks. Roadside service wait was long, officer called one. I made a report to Uconnect that evening. They gave me a case # told me they’d move vehicle to a dealer, inspect, analyze & call me. I’ve called, recorded calls & told case was elevated to higher level & no info can be given to me. They refused to tell me where car was, if inspected, warranty info, or what malfunctioned. My ribs, clavicles, r shoulder hurt for a month.
Aug 06, 2022
ENGINE,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
I have had this vehicle in the shop more times than it has been on the road. It originally started with the auto start stop sensor. They told me to turn that off. They did an update. And it kept happening over and over again where it would cut itself off and I couldn’t get it restarted. The fix worked for maybe a month and it started all over again. Now the engine light is on I can be doing 30 miles an hour down the middle of town and it dies even with the auto start stop turned off. The steering is so loose that you have to fight it all the time to keep it in the road. The engine light is on and stays on. And it sounds like a scraping when the vehicle is in motion but the tires have clearance and no issues with their clearance. Checked under the vehicle nothing is under the vehicle. This vehicle has never been off road. I believe it qualifies as a lemon.
Jul 20, 2022
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
Ever since I got this vehicle it’s been a roller coaster. As I’m driving the vehicle home from the dealership the vehicle displays on the screen that it’s going to shut off. I pulled over immediately on the side of the road and the vehicle turned off while in drive at 0 MPH! I put my emergency signals on and waited 15-30 minutes before the car would let me turn it back on! I drove home and as soon as I’m pulling into the driveway the car literally shuts off in reverse with no signs foreshadowing this! It was so embarrassing. What a birthday surprise. I had to call triple A to come tow it back to dealership. They had to change battery. Which is about 1 hour away at least depending on traffic. Picked up the vehicle sometime that week. The beginning of the next week as I’m driving to work the vehicle displays on the dash that the engine is overheating! I notice the vehicle starting to smoke so I pulled over immediately. I missed work that day. I had to call another tow to the dealership. The manager said that the truck would be in the shop for a month at least because they have to order a new engine! They gave me a terrible rental. I got the truck back around a month later. Months go by random creaking occurs periodically. I go to the dealership and they say I need new ball joints. Item is on back order so they’ll let me know when it arrives. Months go by start/stop system doesn’t work anymore. I go to the dealership and they keep it for a few days and don’t end up fixing the problem but schedule an appointment for next month. Appointment comes and they fixed start/stop system supposedly but every now and then it stops working. Months go by airbag signal turn on. I go to the dealer and they said they fixed something but needed to order a part. I am waiting on their call for that part now as well. This has truly been a crazy experience. I would never recommend anyone to go to a Fred beans dealership like I made the mistake of doing. 70k for such a failure.
Mar 16, 2022
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
First, my secondary battery died 1.5 yrs into ownership and completely disabled my vehicle at a stop light, which left me nearly getting slammed into multiple times from the rear at an extremely busy intersection. There was no warning that the battery was failing — no “idiot light” — and a fire truck had to assist in getting me to safety. I was stranded for 3.5 hrs awaiting a tow to the dealership, who kept it for a week before it was replaced. Secondly, I have had no less than 5 terrifying “death wobble” incidents to date with the truck when traveling on the freeway at high speeds of 65 - 75 mph. My truck is stock from the factory with no modifications to suspension, tires, or anything, so this should NOT be happening. I stopped by a local dealership and was told that I would need the Fox steering dampener to fix this but no one seems to be able to asses my truck to rectify and replace it without forcing me to leave it for days or even a week or more, which I cannot do since I’m in outside sales and this is my work truck. As per your website, I have discovered an existing recall on this same issue for the 2018 - 2019 Jeep Wrangler. Apparently, Jeep has carried forward this issue to their new Gladiators. This is an VERY DANGEROUS defect. This appears to have generated 91 reports as per this article: https://pickuptrucktalk.com/2020/08/jeep-addresses-gladiator-wrangler-steering-issue/ It is also addressed in this article: https://www.motorbiscuit.com/the-2020-jeep-gladiator-has-a-major-steering-problem/ Lastly, I am on my second “head” or “stereo deck” and am still having multiple issues with the interface, which causes a random variety of heat/AC, lighting, stereo, phone, maps and auto start comfort settings (no heated steering or seat) and more. Local Jeep dealerships pretend to not know of any issues with a claim that there are no active recalls. I find this response appalling. I appeal to you for assistance for my safety. Thank you.
Jan 05, 2022
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
I was driving, accelerating into heavy traffic, and just about to go under an overpass (sunny day), when the Forward Collision System activated and hard-braked me to a stop, nearly causing an accident with the vehicle behind me. Although there was a car in front of me, it was not close and there was no danger of a collision (it was accelerating). Worse, no warnings came from the system until it started braking. This has happened several times, always in heavy traffic, and always on a underpass or lower bridge deck. I'm going to have to turn this system off, because I don't want to get rear-ended. My FCS is on the medium setting.
Jun 08, 2021
SUSPENSION,FORWARD COLLISION AVOIDANCE
1 complaint
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Apr 30, 2021
AIR BAGS
1 complaint
I HIT A GUARDRAIL AT 70 MPH ON AN INTERSTATE WITH THE FRONT RIGHT BUMPER AND ROLLED THE VEHICLE WITHOUT ANY AIRBAGS DEPLOYING.
Apr 17, 2021
SUSPENSION,POWER TRAIN
1 complaint
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Feb 03, 2021
STEERING,STRUCTURE
1 complaint
DRIVING ON INTERSTATE SPEED APPROX 65, TRUCK BEGINS TO SHAKE UNCONTROLLABLY . PULL TO DISABLED VEHICLE LANE.
Jan 11, 2021
STEERING,SUSPENSION,POWER TRAIN
1 complaint
THE VEHICLE STARTS WITH THE FRONT SUSPENSION MOVING UNCONTROLLABLY FROM SIDE TO SIDE AND YANKS YOUR STEERING OUT OF CONTROL ( DEATH WOBBLE) DID IT 6 TIMES TO THE POINT THAT I CAN NOT TRUST THE VEHICLE BECAUSE IT GOES OUT OF STEERING CONTROL BOTH FRONT TIRES MOVE UNCONTROLLABLY SIDE TO SIDE LIKE IF BOTH WHERE FLAT AND YANKS YOU SIDE TO SIDE TAKES YOU OUT OF ROAD
Dec 28, 2020
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.
Nov 17, 2020
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.
Nov 07, 2020
STEERING,ENGINE
1 complaint
JEEP WANDERS ALL OVER THE ROAD WITH VERY LITTLE STEERING PLAY IN THE WHEEL. IT DOES NOT MATTER IF YOU ARE GOING 40 OR 80MPH, IT WANDERS. MY WIFE DROVE IT THE OTHER DAY AND SAID SHE FELT LIKE EVERYONE WOULD THINK SHE WAS DRUNK. I TOOK THIS INTO THE DEALER TO HAVE IT CHECKED AND THEY SAID IT WAS WITHING MANUFACTURERS SPEC. ALL STEERING AND SUSPENSION COMPONENTS WERE TIGHT ACCORDING TO THEIR DIAGNOSIS. THEY DID NOT SEE AN ISSUE AND THIS WANDERING WAS NORMAL. IT IS ALMOST IMPOSSIBLE TO KEEP IT ON THE ROAD WITH GUSTY WINDS AT 60MPH. WE ALSO HAVE EXPERIENCED AN AC RELATED ISSUE WHERE THE AC WILL BE BLOWING COLD, THEN START TO SMELL A WARM MUSTY SMELL AND HEAT WILL BILLOW OUT FROM UNDER THE DASH ON BOTH DRIVERS AND PASSENGER FEET. OPENING UP THE GLOVEBOX SEEMS TO ALLOW THE HEAT TO POUR OUT AND THEN THE JEEP WILL RETURN TO NORMAL COMFORT COOLING. DOES NOT MATTER IF THE VEHICLE IS ON AC, AUTO AC OR RECICULATION. VERY NOTICEABLE WHEN DRIVING LONG TRIPS FOR SEVERAL HOURS. SPEED DOES NOT MATTER, BUT APPEARS TO HAPPEN MORE WHEN DRIVEN FOR SEVERAL HOURS.
Jul 15, 2020
STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
THE ROOF LEAKS IN THE CENTER FRONT AND WILL UNEXPECTEDLY HIT THE DRIVER WITH WATER WHILE DRIVING. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT ALL JEEPS LEAK AND THAT HE WOULD TRY TO FIX IT BUT IT WOULD LIKELY GET WORSE. IT IS A DANGEROUS EVENT TO GET HIT BY WATER WHILE DRIVING WITHOUT WARNING. THIS IS A NEW JEEP 2020 GLADIATOR. SINCE I AM TOLD IT CAN'T BE FIXED IT WOULD BE CONSIDERED A DANGEROUS FLAW. THEY HAVE OFFERED FOR ME TO DRIVE TO ANOTHER DEALER IN ANOTHER CITY TO ATTEMPT REPAIR. WITH WHAT I HAVE BEEN TOLD THAT SEEMS TO BE AN AVOIDANCE.
Apr 19, 2020
STEERING,UNKNOWN OR OTHER
1 complaint
I'VE HAD THE VEHICLE 3 DAYS. AT 40+ MPH, THE VEHICLE DRIFTS IN THE LANE. THERE SEEM TO BE A DEAD SPOT IN THE STEERING. DIDN'T NOTICE IT DURING THE TEST DRIVE, AS WE DIDN'T GO ON THE HIGHWAY AND GET OVERC40 FOR ANY LENGTH OF TIME. I DRIVE 25 MILES ONE WAY TO WORK, SO I NOTICED IT A LOT TODAY. THIS IS A $44,000 VEHICLE, IT SHOULD NOT DO THIS. I HAVE AN APPOINTMENT MONDAY AT 8 AM FOR THE RUNNING BOARDS, I WILL DEFINITELY BRING THIS UP.
Apr 04, 2020
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
THE VEHICLE IS EQUIPPED WITH A FORWARD COLLISION WARNING SYSTEM THAT IS DESIGNED TO BOTH ALERT OF AN IMPENDING COLLISION AND APPLY BRAKES, IF NECESSARY. THE SYSTEM CAN BE SET TO: OFF, ALERT ONLY OR ALERT W/ EMERGENCY BRAKING. THE SYSTEM DOES NOT WORK PROPERLY. IN FACT, IT WORKS SO IN FREQUENTLY THAT I TOOK IT BACK TO THE DEALER. THEY EVALUATED IT FOR 3 DAYS AND FOUND NOTHING DIAGNOSTICALLY WRONG. THE FACTS THAT I CAN CONFIRM ARE AS FOLLOWS: OCCASIONALLY THE ALERT WARNING SOUND WILL CHIME BUT THE BRAKES DO NOT ACTIVATE. I HAVE BEEN UNABLE TO ASCERTAIN WHAT CONDITIONS ALLOW THE SYSTEM TO ACTUALLY ACTIVATE AND WORK PROPERLY. FOR EXAMPLE, I HAVE HAD THE ALERT CHIME WHEN ANOTHER VEHICLE WAS MAKING A RIGHT TURN IN FRONT OF ME BUT DURING THAT SAME DRIVE, WHEN A SECOND VEHICLE MAKES A SIMILAR RIGHT TURN, THE SYSTEM DOES NOT ALERT ME.
Mar 20, 2020
STEERING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
UNSURE OF WHAT THE ISSUE IS BUT HAVE OCCASIONAL ISSUES WITH CLUTCH AND STEERING IS VERY LOOSE.
Mar 10, 2020
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHEN THE CONTACT ATTEMPTED TO ENGAGE THE SELECT SPEED CONTROL, THE VEHICLE MADE A METAL TO METAL GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Nov 19, 2019
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING APPROXIMATELY 65 MPH, THE FLOOR PANEL ON THE FRONT DRIVER'S SIDE BECAME SO HOT THAT IT BURNED THE BOTTOM OF THE DRIVER'S FOOT. THE CARPET ON THE FLOOR PANEL WAS REMOVED AND THERE WAS A WARNING NOT TO REMOVE THE CARPET BECAUSE THE EXHAUST SYSTEM RUNS UNDER THAT SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE WARNING LABEL WAS NOT VISIBLE UNLESS THE CARPET WAS REMOVED. THE VEHICLE WAS TAKEN TO LITHIA JEEP DODGE (2229 KING AVE W, BILLINGS, MT 59102) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS CONTACTED VIA EMAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Jun 25, 2019
Frequently Asked Questions
How many problems does the 2020 JEEP Gladiator have?
The 2020 JEEP Gladiator currently has 437 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2020 JEEP Gladiator?
The most common problems reported for the 2020 JEEP Gladiator are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2020 JEEP Gladiator problem data come from?
All problem and complaint data for the 2020 JEEP Gladiator comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - JEEP Gladiator
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
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