2019 JEEP Grand Cherokee Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
331
Complaints Reported
Complaints by Component
SERVICE BRAKES, HYDRAULIC
42 complaints
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact called a local dealer and was informed that the part was not yet available for the recall repair. The contact also called the manufacturer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Dec 09, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Nov 17, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the electronic stability control, brake lights, and ABS warning light were illuminated. The vehicle was not repaired. The failure mileage was 22,000.
Nov 13, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 169,000.
Nov 12, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the ABS, ESC, stability control, and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the ABS had failed. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.
Nov 04, 2025
+ 37 more complaints for this component
UNKNOWN OR OTHER
39 complaints
The Uconnect System on the vehicle has a delamination issue on the screen. I took the vehicle to the authorized dealer and they said it was a known issue. I tried contacting the manufacturer and they offered a 60% cost assistance since the vehicle is out of warranty. I researched the issue on the internet and found multiple people have similar concerns with the Uconnect System. Some reported that the screen stops to respond to touch which means a driver can struggle to turn on/off heated or cooled seats, heated steering as there are no physical switches to operate those features, to name a few and can cause distraction while driving. If the seat heat is on and one wants to turn it off once the seat is warm enough, they cannot. My vehicle has delamination on the three sides of the screen. It started on the one corner and gradually spread to the other edges. I can see that one day it will cover the entire screen rendering the system to be unusable.
Sep 17, 2025
If the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. We are approaching the one year mark and this is causing me great concern.
Sep 03, 2025
I am filing a complaint regarding a serious and widespread defect in the Uconnect 8.4 infotainment system installed in my 2019 Jeep Grand Cherokee Limited and many other FCA/Stellantis vehicles. The screen has developed a delamination issue that worsens over time. Symptoms include glue dripping from the edges of the screen, “ghost taps” where the system responds without being touched, and unresponsive or inaccurate touch inputs. This is not a cosmetic defect. The infotainment system controls multiple functions beyond entertainment, including navigation, Bluetooth phone connectivity, climate control, backup camera, and access to vehicle settings. Malfunctions cause driver distraction and interfere with safe vehicle operation, which could easily lead to an accident. When I contacted Jeep/Chrysler Customer Care, I was informed this is a known issue. My research confirmed that FCA/Stellantis has issued an internal service bulletin acknowledging the defect, but they refuse to issue a formal recall. This appears to be a deliberate decision to avoid the significant cost of replacing defective units across multiple models, leaving many unsafe vehicles on the road. This problem is widespread and well-documented among owners. It is unacceptable that Stellantis treats it only as a service bulletin issue when the defect directly affects safety. Drivers must be able to rely on the infotainment system to respond correctly, especially since it integrates with systems used while driving. A delaminated screen dripping glue and producing ghost inputs is a hazard, not a minor inconvenience. I am requesting that NHTSA investigate this defect and require FCA/Stellantis to take responsibility through a formal recall and replacement program to protect the safety of drivers, passengers, and the public.
Aug 28, 2025
Chrome is peeling along perimeter of cup holder, and is razor sharp. While attempting to clean, sliced 2 fingers tips. This could be extremely dangerous to little children.
Aug 02, 2025
The uconnect touchscreen had bubbling in upper left corner within the first year of being brand new. I didn't know at that time that it would lead to complete failure of the uconnect system which includes: the handsfree safety controls on steering wheel not functioning so no handsfree phone calls or messaging etc, black and unresponsive touchscreen, no navigation because screen and sound doesn't work, no function in usb ports connected to uconnect system, no audible alerts (or any sounds) from speakers for collision warning or radio etc just ZERO sounds, no back up camera because the screen doesn't work, no uconnectivity from mirror in case of collision. OH AND THE MYSTERIOUS GLOBS OF CLEAR ADHESIVE GLUE DRIPPING BELOW THE SCREEN more specifically dripping below the control knobs that are below the screen right into my center compartment where the USB ports are located! This is a known issue caused by a manufacturing defect with the glue used by Jeep to bond the layers of the screen. it should absolutely be a recall covered by Jeep! My warranty has expired so no luck for me unless uconnect covers it. Fingers. crossed on that. I checked fuses all good, did a soft reset that brought back charging ability in usb ports and the screen turned a dark blue instead of black but wtill no function, and did a hard reset by disconnecting my battery cable for 1/2 hr. Nothing worked. I was told it would cost over $2000 not including labor if the uconnect system needs to be replaced. My jeep only has 12500 miles on it. Its keep in a carport with a cover and very well maintanined. This is absolutley a safety issue! So dissapointed as this will potentially be the 2nd expensive issue with my jeep coming out of the pocket with such low mileage. Still waiting on reimbursment from last recall 94B which still has no remedy available and therefore cant get approved for reimbursment. That was over $3k to fix! Please take better care of your loyal customers Jeep!
Jul 28, 2025
+ 34 more complaints for this component
ELECTRICAL SYSTEM
23 complaints
Uconnect 4C w/NAV with 8.4–Inch Display is delaminating. This is known to be a common problem with this vehicle. The touchscreen provides direct access to settings that affect the way the vehicle physically brakes and steers, all are configured via the Uconnect system, and that system with a defective screen can cause those settings to change without the knowledge of the user, introducing a safety issue.
Oct 08, 2025
ABS is staying on. There is a recall that has not yet been resolved.
Oct 01, 2025
The screen is delaminating which impacts the following safety measures: SOS feature, use of cellphone for 911 emergencies, and navigation. The delimitation appeared a few months ago and has progressed.
Sep 19, 2025
While my wife was driving her Jeep, everything seemed to fail. All the gauges were gone, no speedometer, no functions working. Every warning light came on. Display stated not to shut off the engine as it may not restart. She stated nothing worked in the vehicle, turn signals, brake lights may not have been working. And what if this happened at night? Would the headlights have worked? She drove the vehicle to our local Jeep dealer where they were unable to "get it in for a week". I had the vehicle towed to another dealer about 30 miles away. I provided them with the error codes the first dealer pulled and a picture of her dash display. They stated the error didn't occur for them, they drove it 13 miles and no errors were detected so they said they cannot troubleshoot it. It was a major can bus failure. If this had been at night I wonder if the light would have even worked. Extremely unsafe not knowing if any of the systems would have functioned. I was told to call the Customer support line. This is a rabbit hole. All calls go to India, they way they will call you back with in 24 hours... NOT TRUE. After days of trying to call, I finally got in touch with someone, they simply say we will call the dealer. I am out of pocket 1,000.00 for a rental car (even though we have max care which covers a loaner) and had to pay for the tow out of pocket. Stellantis is HORRIBLE no customer service at all, it turned into a mess! I am attaching the pictures of the errors and the dash display. Very poor response from the Jeep dealers. It seemed as if they didn't want to take the time to look or check out anything.
Aug 05, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that upon parking the vehicle, an alarm sounded. The contact stated that the failure persisted. Additionally, the contact stated that the power door locks were engaging and disengaging independently. The contact stated that the infotainment system engaged functions independently. The contact stated that the vehicle had failed to register the presence of the key fob inside the vehicle. The contact stated while driving and using the navigation system, the navigation system independently changed the destination address. The contact stated that the vehicle started independently while the contact was not in the vehicle. The contact stated that the vehicle shut off inadvertently while making a turn. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer it was purchased from, and the lighting assembly underneath the seats were removed and the key fobs were replaced; however, the failures recurred. The vehicle was taken to Farris Motor Company (246 E Broadway Blvd, Jefferson City, TN 37760), where the driver's side and passenger's side front door panels modules, the radio frequency antenna and the infotainment system were replaced. Additionally, the dealer attempted to bypass the alarm by unplugging the hood latch; however, the failure persisted. The vehicle was taken to Farris Jeep Ram Chrysler Dodge (910 W Morris Blvd, Morristown, TN 37813) where the BCM was replaced, and the vehicle was temporarily repaired. The contact stated that the failures had been recurring. The contact disconnected the battery to prevent the alarm from sounding at night. The vehicle was taken back to the dealer, where the failure could not be duplicated because the battery disconnection had cleared the trouble codes. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.
Mar 26, 2025
+ 18 more complaints for this component
POWER TRAIN
20 complaints
Rattling noise when accelerating after a gear change. Dealership replaced transmission and it’s still there. Found a video online of the exact same issue and it turned out to be the PTU (power transfer unit) that needs to be replaced.
Oct 09, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was making an abnormal clinking sound while accelerating at 60 MPH. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed with a failure of the transfer case. The vehicle was not repaired. The contact stated that the parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 80,686.
Aug 18, 2025
Transmission is failing due to recall. Car won’t go into park or reverse. Problem has been confirmed by dealer. Lights appeared saying unable to go into gear need to park to shift to gears. Which isn’t an option. Car unsafe as it won’t go into park causing potential rollaway and no longer reverse. Unable to shut car off due to not being able to go into park. Recall no answers for, and transmissions aren’t available.
Jul 22, 2025
My vehicle currently has only 23,493 miles on it. During the last 6 years it has intermittently refused to shift out of the lowest gear when I started to drive off. I then have to come to a complete stop, shift out of gear and back into gear in order to drive off. This has probably happened about 10 or 12 times in the last 6 years. I cannot make this situation repeat. It happens only on its own. It is very scary when I am on a highway with other vehicles coming up behind me and I cannot accelerate and I have to quickly find somewhere to pull over and stop. Please help me and my family. I have an appointment in June with a Jeep dealer (earliest available for a transmission problem) to have it looked at. I have never seen any error codes displayed and therefore have no clue what the cause is.
May 01, 2025
Check engine light illuminated, engine sputtered and slowed down at highway speeds causing risk of accident. Head gasket blown at only 67000 miles. This has been a chronic issue with the engine in this vehicle in previous models and was supposed to be resolved.
Nov 25, 2024
+ 15 more complaints for this component
SERVICE BRAKES
18 complaints
The HCU/ABS module falsely reads pressure in the primary circuit. The brake lights illuminate when brakes are not depressed, leading to risk of crashes. The car may be shifted in and out of park without depressing the brake, risking rollaway. The ABS is non-functional, a critical safety item standard on most vehicles that prevents crashes. The recall was issued NOV 7th 2024, over a year ago. The dealership states there are no parts available to fix the issue and the recall is listed as incomplete [Part 573 Safety Recall Report 24V-838]. This is extremely dangerous and unsatisfactory that the manufacturer will not remedy the issue. The warning lamps illuminated indicating this issue are "SERVICE ELECTRONIC STABILITY CONTROL" and the brake lights remain illuminated even when the brakes aren't depressed, including after the vehicle has been turned off. These warning indications first appeared on my vehicle within the last 2 months. The brake light issue started December 2024.
Nov 20, 2025
Electronic stability control light was on as well as check engine. Was advised by service dept at dealership as well as manufacture to the remedy was to replace the abs module until there was a proper solution to the recall and I would have to pay and submit reimbursement ti manufacturer. Had abs module replaced and am now being told I cannot be reimbursed until there is a solution for the recall. Vehicle was not safe to operate with no abs or electronic stability control.
Nov 12, 2025
My vehicle was one that was showing symptoms of the current recall. It was still under investigation for recall at the time. That was in February, I have not been able to drive the vehicle due to the brake lights illuminating and never giving correct readings to other drivers. With small kids I do not want to cause a crash. There is still no solution or remedy for the recall while I have a car I cannot drive for 5-6 months. I cannot afford to just buy another vehicle. I have had to replace the battery due to the brake lights draining both batteries (there are two).
Jul 14, 2025
ABS 4WD Recall
May 10, 2025
I am filing this complaint because Jeep/Chrysler has denied my reimbursement request for a repair directly related to Recall 94B, issued in November 2024, covering the ABS module on my 2019 Jeep Grand Cherokee. Prior to the recall, in October 2024, I experienced failure of the ABS module and paid out-of-pocket to have the part repaired at a reputable independent repair shop. After the recall was issued, I submitted a reimbursement request with all supporting documentation, including the repair invoice and receipt, showing that the repair addressed the exact defect covered by the recall. Despite this, Jeep/Chrysler has refused reimbursement solely on the grounds that the repair was not performed at an authorized Jeep dealership. I believe this violates federal law under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. § 30120) and the related regulation (49 CFR § 573.13), which require manufacturers to reimburse owners for pre-notification repairs addressing the defect, regardless of where the repairs were performed, as long as proper documentation is provided. I am requesting NHTSA’s assistance in ensuring Jeep/Chrysler complies with its federal reimbursement obligations and processes my valid claim. I am prepared to provide all related invoices, receipts, and correspondence upon request.
May 02, 2025
+ 13 more complaints for this component
ENGINE
17 complaints
My 2019 Jeep Grand Cherokee (3.6L engine) suffered a sudden and catastrophic engine failure immediately after the dealership misdiagnosed a coolant leak from the oil cooler assembly. The oil cooler on this engine has a well-documented history of cracks, coolant contamination, and sudden oil loss across multiple Jeep model years. On October 25, I reported a coolant leak to the dealership, including a photo of bright pink coolant. The service advisor incorrectly told me it was “oil mixed with coolant,” did not document urgency, and did not involve a technician. I received no warning that this leak was dangerous or likely to cause engine failure. Within about a week, the oil cooler assembly failed, dumping the engine oil, causing smoke, knocking, and complete engine destruction. There was no prior warning from the dealership despite me reporting this issue directly. The dealership later created service notes that inaccurately stated they “informed me of a leak,” which is untrue. I informed them. Their failure to diagnose and communicate the seriousness of this defect directly resulted in my engine being destroyed. This failure mirrors hundreds of other owner reports regarding oil cooler cracks on the 3.6L Pentastar. This appears to be a pattern of premature oil cooler failure with severe safety consequences and no recall.
Dec 02, 2025
Car shifts out of gear without pushing the brake. The gear shifter will switch to neutral while driving. While not driving car can shift into reverse without pushing the brake and barely touching the gear shifter. Thai cause the car to stop at high speeds on the highway and unsafely go into gear. This recall has been unresolved for at least a year and is dangerous.
Sep 25, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while starting the vehicle on several occasions, there was an abnormal tapping sound coming from the engine compartment. The check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds on several occasions, the check engine warning light flashed, and the vehicle started shuddering. The vehicle was taken to an independent mechanic, where it was diagnosed that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.
Aug 04, 2025
My 2019 Jeep grand Cherokee currently has a blown head gasket. I have the 3.6 engine and I am finding out that this is a common issue for this engine. I have taken my car to the dealer and they have confirmed that it is a blown head gasket. Once you start the vehicle, it has a rough idle and smoke comes out of the tailpipe. Before I took the car to the dealer, I took it to a mechanic shop because the engine light came on and it was having the same issues as listed above, they had said there were misfires. I have regularly maintained my vehicle. This is a huge safety risk. Actions needs to be taken by Jeep to make this right, this is a very common issue that Jeep Grand Cherokee vehicles are seeing.
Jul 17, 2025
I am writing to express my serious concern and request immediate goodwill assistance regarding my 2019 Jeep Grand Cherokee High Altitude . This vehicle has suffered a head gasket failure at just over 100,000 miles and has been diagnosed by the dealership as a cost for myself to fix head gasket and recommended a full engine replacement. I have been a loyal Jeep customer since I was 16 years old. I previously owned a 2008 and a 2010 Grand Cherokee and have always supported the brand. In May 2022, after saving up my hard-earned money, I purchased this 2019 Grand Cherokee High Altitude for over $55,000. The monthly payments are significant, but I chose this vehicle because I believed in the Jeep name and expected quality, performance, and long-term reliability. Unfortunately, this vehicle has been anything but that. In just over two years, it has become a complete money pit. I’ve already had to replace the water pump at 50,000 miles, the radiator at 80,000 miles, and now—at 102,000 miles—the head gasket has blown. These are major repairs that should not be happening on a vehicle that is so well maintained and primarily driven on the highway. I treat this vehicle like my own child, staying on top of all maintenance—fluids, filters, routine checks, and oil changes every 5,000 miles. I’ve also had to pay out of pocket for three separate rental vehicles in the last 18 months due to these recurring issues. This vehicle has not only been unreliable but has also disrupted my ability to work. I drive for a living, commuting between multiple job sites, and I chose this vehicle for its sharp look and supposed quality. Instead, it has caused me immense stress and financial strain. Adding to my frustration is the fact that I had a 7-year/100,000-mile warranty and was not notified that it was about to expire. Had I been properly informed, I would have explored my options before this latest major failure. It's clear that the 3.6L engine has a pattern of issu
Jul 17, 2025
+ 12 more complaints for this component
AIR BAGS
10 complaints
As I was sitting in the back part of my jeep in the hatch out of nowhere the car shook and a large bang went off. I searched the car to find out what happened I couldn't figure it out. later when I got home my son noticed that the driver side headrest looked funny. I checked it myself and saw that the driver side air bag on the headrest deployed itself. My car has not been in any accident and the air bag deployed on its own. When I took my car for a routine oil change. I was informed that it's not jeeps responsibility and I didn't have any warranty coverage.
Jan 23, 2025
I was driving my Jeep on Sunday, [XXX] and the service airbag system light kept coming on periodically. When I took it to Szott dealership Service center in White Lake, Michigan. On my drive to the dealership the light never popped on. The service guy said it looked like it was the wiring under the driver's seat. I had to wait for a diagnostic tech to check it out. The tech confirmed it was a wiring issue under the driver's seat. The dealership said it is NOT covered under my extended warranty and it will cost $679 to repair. I realize I need to repair for safety issues. My question is an airbag is important safety feature and Jeep should be responsible and stand behind their product to ensure safety for their customers so, why should I have to pay out of pocket to repair a safety feature that should be functioning properly? I store my jeep in a garage. I have not been in an accident or in a flood...so why am I liable when it is a defective part or wiring? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 13, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the air bag warning light erroneously illuminated and remained illuminated for more than two weeks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Jul 20, 2023
Service air bag system warning appeared out of the blue. Warning turns on and off randomly. Assuming a faulty sensor. Have not been able to get in for service yet.
Feb 22, 2023
Airbag did not deploy
Feb 07, 2022
+ 5 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
8 complaints
In the cold weather, usually under 40degrees, sensors come on alerting me that stablisation is disabled, auto start/stop is disabled, check engine light comes on, parking brake illuminates and does not turn off while driving, cruise control does not work, radio information cluster intermittently works etc. It's seems to be all electrical. I have taken it to the dealership several times and they can't figure out what the issue is. At first they said the auxiliary battery was bad and I paid over $400 for a new battery and still have the same issues.
May 30, 2025
The ABS module and ESC system malfunctioned. A message stating “Service Electronic Stability Control” appeared on the dashboard. The component is still installed in the vehicle and is available for inspection upon request. The ESC warning indicates that the system may be disabled, which could compromise the vehicle’s stability and braking performance—especially in emergency or poor weather conditions. I do not feel safe driving the vehicle, as the malfunction may affect the ability to stop or control the vehicle properly, increasing the risk of an accident. I contacted the dealership and an independent mechanic and they confirmed the issue is related to Recall Z48. However, they also stated that no repair or remedy is currently available. The “Service Electronic Stability Control” message appeared on the dashboard. This was the first noticeable symptom, and it started about 2-3 years ago. Also, my check engine light is on all the time. I cannot remote start. I few times, I’ve had issues with the brakes and my jeep not starting.
May 19, 2025
I am experiencing a delamination issue with the Uconnect screen in my 2019 Jeep Grand Cherokee High Altitude. I noticed this issue years ago when my car was still under warranty but thought it was a protective film on the Uconnect screen. Now, the Uconnect screen in my vehicle randomly turns off while driving which is a serious safety issue, especially when using the navigation system. This is a well-documented problem affecting many owners which typically manifests as bubbling or peeling of the screen's surface, leading to erratic touchscreen behavior such as phantom inputs, random changes in settings, or complete unresponsiveness. The root cause of the delamination appears to be the degradation of the "LOCA" adhesive between the screen's layers, often exacerbated by heat. This degradation can lead to the separation of the screen layers, resulting in the aforementioned symptoms. The problem affects various Uconnect systems, notably the 8.4" Uconnect 4C UAQ and 4C NAV units. I have had this issue diagnosed and confirmed by Huntington Beach Chysler Dodge Jeep Ram in Huntington Beach, CA.
Apr 17, 2025
Uconnect Screen delaminated causing the screen and radio to go bad. I have no phone connectivity, no radio, no use of navigation or climate control.
Nov 08, 2023
Radio/screen delimitation. Known issue by Jeep for years now; obvious safety issue, when the screen starts doing phantom touches it is very distracting to the driver. Also, as the glue melts, it leaks onto the wiring of all the components under the screen including the AC, all the parking sensor and traction control off controls. Phantom phone calls/cannot turn on/off heat. Radio does not just power “ radio”. THIS IS A SAFETY ISSUE!
Jun 02, 2023
+ 3 more complaints for this component
STEERING
8 complaints
While merging onto an interstate, the steering wheel became stuck in the R turn position. In order to return the wheel to the center position, driver had to pull steering wheel back to center. This issue only occurs when the car is going greater than 35 mph. Driver can let go of steering wheel and the steering wheel is stuck in the R turn position and car continues to turn right. It does not happen when turning left or merging left. It happens on a daily basis when merging onto interstate. This issue has increased to about 2-3 times daily for the past 2 weeks and increasing in occurrences. It has been reproduced by a mechanic. No warning lamps or messages appeared on dash.
Oct 04, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the steering wheel seized. The contact was unable to turn the steering wheel to the left or the right. The contact was then able to get the steering wheel to turn using more than normal force. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle and was able to reset the power steering; however, the steering wheel was not functioning normally. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering rack gear needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V637000 (Steering). The failure mileage was approximately 74,000.
Aug 23, 2024
The steering is compromized. The wheel pulls or "locks up" and is not smooth when attempting to steer the vehicle into traffic or from lane to lane on the highway. I looked up any recalls and there is a recall for the steering rack for similar jeeps but not my speciifc VIN number. I took the car in for service. Certified mechanic checked the tires, the alignment, the shocks, etc. and determined the car needs a new steering rack. The car has 62000 miles and is one week past the 5 year ownership period and is in excellent condiiton. I called Jeep customer service and they directed me to contact your office and report the issue as you have hte ability to create a recall. Please contact to dicuss further or so that I cna answer specific questions you may have.
Jun 20, 2024
ISSUE: While in a left hand turn the steering wheel will stick and not return on it's own! My vehicle began having the following issue randomly in July of 2023 while in a gradual left turn onto the entrance ramp of the interstate. The steering wheel did not return on it's own and felt stuck. I had to give the steering wheel a slight tug to recover control. As of November 2023 the issue has become more evident in left hand turns! I initially looked for recall issues on the Jeep recall but non avail. The other day while on a short trip, the vehicle began to act squirrely while in lefthand curves and while making lefthand turns more frequently. I began researching the internet and quickly became aware that this seems to be an issue with this particular make, model and year. Upon further reading on different forums and finally the NHTSA page, I looks like dealers have pin pointed the cause to the failure of the rack and pinion assembly failure. On November 27th I contacted my local dealership for service. Initially I was told that there were no recalls reported on the vehcle. I then proceeded to explain the issues in detail and my research with the results on The NHTSA site. A service appointment has been made and I was asked to bring all supported documentation.
Nov 27, 2023
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 50 MPH and following a left curve in the road, the steering wheel became stuck, and the contact had to use excessive force to bring the steering wheel back to center after clearing the curve. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a reoccurring failure while driving at various speeds. The contact had taken the vehicle to a local dealer to be diagnosed; however, the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V637000 (Steering). The failure mileage was approximately 89,000.
Sep 14, 2023
+ 3 more complaints for this component
SEAT BELTS
7 complaints
Seat belt does not retract. Nearly unusable.
Jul 15, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the driver's side and the passenger’s side front seat belts were no longer retracting. The contact stated that the seat belts often got caught in the door while exiting the vehicle. The contact had been working with a dealer for two years to have the seat belts replaced. The contact stated that the dealer had finally replaced the driver’s and passenger’s side front seat belts. The contact had researched online and related the failure to NHTSA Campaign Number: 23V716000 (Seat Belts), and the contact was informed by the manufacturer and the dealer that the VIN was not included in the recall. The failure mileage was approximately 74,000.
Apr 30, 2025
ALL 5 seatbelt retractors have gone out at the same time estimated $2000, the dealership put in a claim to Crysler Customer Care that stated they would cover 40% and I would have the remaining 60% since the vehicle has 53,000 miles and is out of warranty. Although, even IF it were still in warranty that part IS NOT covered. This is a safety issue and the manufacture should be responsible.
Nov 22, 2024
With just under 40,000 miles on the vehicle, first the front passenger seat belt started to fail to retract, then a few months later the front driver side seat belt began to do the same thing. The dealer says they are out of warranty so it's my dime to fix. I wouldn't be concerned except that this is a huge safety issue, if the belt doesn't retract correctly when put on, it would fail to hold me or my passenger in place during an accident.
Sep 05, 2023
Driver’s side airbag does not retract
Aug 28, 2023
+ 2 more complaints for this component
SEATS
6 complaints
I got into our car one day and the passenger seat headrest active headrest had deployed. We were not in any type of accident or anything to cause this. After looking online on how to fix it, it seems that it is a common problem based on different group forums and videos. Our car is a 2019 and it seems this is a known issue to the vehicle for the model years prior. We are unable to get it back into place. We will need to replace the headrest which is over $600 and there was no reason it even should have deployed.
Jul 20, 2025
Headrest on driver's side just "exploded" open while we were just sitting in our driveway. It hit the back of my head and made a very loud sound. It could possibly have caused an accident if we were driving at the time. Local Jeep dealer says this is not covered by an ordered warranty extension although other similar older vehicles with this same issue are covered. Estimated cost of repair by the dealer over $800.
May 12, 2025
The headrest blow apart while driving.
Apr 29, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 65-70 MPH, there was an abnormal burning odor detected. The contact checked under the hood but was unable to locate the source of the burning odor. After stopping and parking the vehicle, the contact was removing items from the rear seat and noticed a large hole and small hole in the seat. The vehicle was taken to the local dealer who stated that the failure may be due to a heating element malfunction. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the local dealer for assistance. The failure mileage was approximately 50,600.
Mar 08, 2023
The contact's daughter owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the second-row passenger seat release button was depressed and the seat catapults forward towards the front of the seat. The occupants' head and feet were pinched between the drivers' seats. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 3,000.
Aug 15, 2022
+ 1 more complaint for this component
UNKNOWN OR OTHER,SERVICE BRAKES
5 complaints
As a result of recall 94b and FCA US LLC’s failure to act/provide remedy for over 1 year. I am reporting an ongoing safety issue with my vehicle involving the Electronic Stability Control (ESC) system. Since January 2025, the vehicle has intermittently spun out, particularly in cold or wet conditions, creating a serious safety hazard. FCA acknowledged the defect but repeatedly stated no remedy was available. I attempted to bring the vehicle to dealerships, provided diagnostic scans and photos, sent multiple letters (including certified mail), and followed all escalation procedures. Despite this, FCA has denied a buyback, provided no safe alternative or loaner vehicle, and failed to respond to communications. Representatives have been inconsistent, unprofessional, and dismissive — including laughing during calls while I reported the defect and impending winter hazards. The defect remains unresolved, the vehicle is unsafe to operate, and FCA’s repeated denials and lack of communication prevent any path to a safe resolution. I am filing this complaint to document FCA’s mishandling and to request that NHTSA require them to take appropriate action. The full detailed summary and supporting documentation are attached.
Nov 28, 2025
FCA US has failed to make parts available to remedy NHTSA recall 24V-838 in over 12 months.
Nov 11, 2025
serious safety defect that has remains unremedied since recall Z48 (FCA 22V‑426) issued in 2022. This defect, addressed again in recall 94B (FCA 24V‑838), continues to disable the electronic stability control, making the vehicle unsafe to operate. FCA has had considerable time for the opportunity to fix since the first recall, and defective conditions were not repaired and still exist. FCA has been very dismissive with the several complaints I’ve field. I’ve been promised call backs every step of the way, even specific time frames and still have had to chase them down when I am not responded to. FCA issued “do not sell” orders on November 14, 2024, preventing me from trading or selling the vehicle without significant financial loss. I cannot accept any further proposed fixes, since no effective repair exists, and the vehicle remains dangerous.
Nov 07, 2025
I took my vehicle on a road trip- it ran fine and I did not have any warnings or indications of a problem. When I stopped at my hotel room, the vehicle was fine. I went out to start it the next morning and I was met by a vehicle that would not attempt to start. It came up with a check engine light, e brake light, ABS error and a couple of other lights/error messages. I had to have the vehicle towed to a local shop where they informed me that this was associated with recall 94B. This recall was posted over six months ago and there is still no fix available. My vehicle will not start or run, and is not safe to drive even if I could get it to start. I am being told that it is impossible to fix until the manufacturer releases a repair option. I had to pay not only to have my vehicle towed and inspected by the first shop, but also I had to pay for it to be towed all the way back home (because I was on vacation when this happened) and it is now at a second shop who has confirmed the diagnosis and that no repair is available. This is my primary source of transportation for myself and my children, and I am being told that six months ago this issue was acknowledged by the manufacturer, but they have not fixed it. I contacted the support line for the manufacturer and was transferred six times, and then I was ultimately told that a supervisor would call me back with a solution, but that hasn’t happened yet. I asked if I should have my vehicle towed again to get it to the dealership for repairs and if they could offer me a loaner vehicle and the representative said she couldn’t advise me on that and I had to wait to hear back from a supervisor. I need them to either make a fix available or provide me a loaner or replacement vehicle if they are unable to resolve the problem. I purchased this vehicle in good faith.
Mar 18, 2025
I received a letter in the mail that my Jeep had a recall for some type of sensor that affects the brakes and brake lights. I’ve read that a malfunction in this sensor can cause my brake to not work and can cause me to crash into someone or something. The fact that this issue hasn’t been resolved yet is beyond me. This recall came out in 2022. It had been 2 years. What’s going happen when a mother is driving her family around in her Jeep that also has this recall on it, she switched the brake on but it doesn’t brake and she and her family crash into someone. Life’s are at risk here. I am planning to start a family within the next year and I will be getting rid of this car because I will not trust my family in it.
Jul 24, 2024
SERVICE BRAKES, HYDRAULIC,ENGINE
4 complaints
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the engine stalled. The ABS and check engine warning lights and other unknown warning lights were illuminated. The vehicle was towed to the dealer, who confirmed that the vehicle was experiencing the failures; however, the official diagnosis information was not provided. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Dec 12, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake lights remained illuminated even though the brake pedal was not depressed. The check engine warning light was illuminated. Additionally, the brake lights remained illuminated for several minutes after turning off the vehicle. The vehicle was taken to an independent mechanic and the dealer, where it was determined that the failure was related to the recall, but parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 46,000.
Dec 08, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received information on NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact stated that while driving at 20 MPH, the check engine and brake warning lights illuminated. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer for assistance. The contact called the local dealer and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
Oct 10, 2025
2019 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-426. THE CONSUMER REQUESTED CONFIRMATION THAT THE VEHICLE WAS SAFE TO DRIVER WITHOUT HAVING THE RECALL COMPLETED.
Aug 25, 2022
ENGINE AND ENGINE COOLING
4 complaints
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the contact heard an abnormally loud knocking sound coming from the engine compartment. The START/STOP warning light was illuminated. The contact stated that while attempting to accelerate, the vehicle stalled. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the head gasket had failed, causing coolant intrusion into the engine. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Nov 25, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at 65 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine was misfiring and there was a minor water pump leak. The dealer changed the drive mode from level 4 to level 2, and the check engine warning light was reset. The dealer advised the contact to take the vehicle back to the dealer later. The vehicle was taken back to the dealer, where it was diagnosed and determined that the spark plugs, the cylinders, the head gasket, and other unknown parts needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 97,002.
Sep 08, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at various speeds, the temperature gauge rose to HOT, and the vehicle would hesitate while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic where a diagnostic test was performed. The diagnostic result indicated that the O-rings on the bottom of the coolant module were worn and that the oil filter adapter needed to be replaced. The vehicle was then taken to another independent mechanic where coolant intrusion inside cylinder #6 was found. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 95,600.
Sep 12, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 65 MPH, the vehicle started overheating and the engine overheating light illuminated. The contact was able to pull over and waited for the vehicle to cool down and the vehicle operated normally. The vehicle was taken to the dealer and the mechanic stated that coolant was leaking into the engine and the EGR cooler needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 41,115.
Nov 09, 2022
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
4 complaints
The car gets started, message pops up saying to safely put the vehicle into park it will shut off soon. It then starts shaking, will not allow you to shift gears, revs up still shaking, it then shuts off and all of the dash panels messages are popping up, ABS, a message to service the air suspension, engine light, car not in park (can't shift it) (we have put tire chucks to hopefully keep it from moving), etc are flashing as well as the interior lights, exterior lights flashing. The only way to get all of the lights to stop flashing is to unhook the brand new auxiliary battery. Mechanic has scanned for codes, more than 60 appear. Once we are able to reattach the battery, we were able to start it, put it into gear before all of the messages and lights started going off again.
Oct 24, 2025
I have a few different issues with my car. The transmission has been shifting roughly, there’s a loud clunking sound when I put it in reverse, and I'm experiencing slipping, hesitation on acceleration, and sudden bursts of power. The car has been starting to jerk a lot. The engine has lost power while driving, which forced me to pull over on a busy highway at night with my kids in the vehicle. Fortunately, I was able to roll off the freeway, turn off the car, and after several attempts, I managed to drive home. Also my vehicle sometimes have a difficulty starting. I’ll press the start button and no response. I’ve also been dealing with electrical problems. My screen constantly freezes, goes blank or turns off. At times I can’t connect my smart devices. My AC has broke, repaired and having problems again. I previously took my vehicle to the dealership to address issues with the AC. I mentioned these problems, and I was told they would be checked. However, an employee later said they couldn’t find anything wrong. When I spoke to another employee, he admitted he wasn’t aware of the issues. It’s very frustrating dealing with these significant problems, especially since I can’t trust my vehicle and always feel scared to drive out of town. All of this has been an ongoing issue. I have a few friends same model and year and they received recalls but I didn’t. This is my only vehicle, I paid a lot of money for it and I shouldn’t have to be dealing with this. Please help me.
Aug 22, 2024
I was sitting at a drive thru when my 2019 Jeep Grand Cherokee Limited 4x4 started to malfunction. A service shifter light came on, then the service engine light, then the service airbag light. all the lights and windshield wipers went on. no matter what i did lights and wipers kept malfunctioning. My car stalled and I wasn’t able to move it. I turned my car off, turned it back on and again. It let me drive a couple feet but the steering wheel was stiff. Again it stopped moving, wouldn’t allow me to go any further and only made the noise as if I was accelerating. All the lights and windshield wipers kept going crazy. I turned my car off and on again. Lights and wipers never stopped. I was able to drive another couple feet but then the 4x4 locked. The shifter switched from drive to parking and it was stuck on parking. The emergency neutral lever and button locked. My Jeep was going no where. The cables that connect to the battery were extremely hot and could have been a fire hazard. The vehicle was also saying service transmission continue on D, Do not shift or turn off Engine but the vehicle automatically set it self to Parking. My entire car locked down. I could only turn it on and off. I had to get it towed to the nearest auto repair shop. their analysis computer was unable to communicate with the vehicle. Luckily I was in a drive thru and not driving on the street or freeway. I could have been a very dangerous/deadly situation elsewhere. No previous accidents, issues with the jeep. It all happened suddenly.
Jan 25, 2022
I GOT INTO MY VEHICLE AND WHEN I TRIED STARTING IT WOULD NOT TURN ON THE ENGINE. THE ONLY THING THAT WOULD ILLUMINATE WAS THE SPEEDOMETER AREA. THE AUDIO UNIT WOULD TURN ON OFF AND THEN ON AND THEN OFF. I TRIED ABOUT 10 TIMES AND WOULD NOT START THE ENGINE. THE VEHICLE WAS PARKED IN MY DRIVEWAY WHEN IT HAPPENED.
Feb 07, 2020
STRUCTURE
4 complaints
The paint on the roof bubbling, chipping and peeling and visable corrosion on the roof. The paint started peeling two weeks ago.
Jul 25, 2025
Windshield leaks during rain season leaving driver seat mat damp
Jan 15, 2024
Driving 35-45 mph, heard a loud pop from the top of the vehicle. The glass from the sun roof popped and shattered. It put myself at risk because if the shade slide, that separates the inside of the car and the sunroof glass, was pulled back, the glass would have came in & injured everyone in the car. It also puts others near the vehicle at risk as the glass could have hit someone or another vehicle. The problem has not been confirmed by a dealer yet. The the vehicle has not been inspected yet. No warning signs prior to the incident.
Jul 16, 2023
The front panel of the panoramic sunroof exploded into small pieces for no apparent reason. I was driving under 35 mph, on a 2 lane road, in clear, warm weather. I heard a "pop", then glass sliding over the roof of the car. In the rear view mirror, I then saw glass falling past the back window. When I stopped to investigate, I found that glass had also fallen down onto the fabric shade, which was thankfully closed. Broken glass falling into the passenger compartment could cause the driver to lose control of the vehicle resulting in a collision, as well as causing direct injury to occupants. After this incident, I found other reports of spontaneous Jeep sunroof failures/explosions online. I will be taking my vehicle to a dealer and filing a warranty claim. I was traveling out of state (1300 miles from home) and could not find replacement glass at any dealers within 250 miles of my return route. Friends vacuumed out most of the glass on the shade before covering the entire opening, and what was left of the panel, with aluminum HVAC tape for my journey home. I can still hear glass falling down onto the shade when I drive the vehicle.
Aug 30, 2022
ELECTRICAL SYSTEM,SERVICE BRAKES
3 complaints
In November 2024, I went to get into my 2019 Jeep Cherokee (17,000 miles). At that time, numerous lights started flashing on the vehicle dash (start-stop, stability control and check engine). I took the vehical to the nearest Jeep dealership, Valor Ford in Junction City. They indicated this was a known issue but unresolved by Jeep (received recall notice two weeks later). I was leaving for vacation and would be back in two weeks, rather than leave the car sit at the dealership I offered to take it home and bring it back when I returned. I was told by the technician that was not advisable because my brakes could go out. I of course decided to leave at the dealership. Upon return, they indicated my jeep could be picked up. My husband spoke with the technician because we had received the recall notice by then and asked how they fixed the problem when Jeep had said there was no solution yet. He, the technician, indicated they had ordered the part which is the same part that went out previously so it wasn't really fixed. We have been waiting over a year, I will only drive locally because I am afraid of the ramifications of this part. Not only is it not fixed but they charged us $1,200 to not fix our car and refused reimbursement. This was our vehicle to travel in our retirement years and for the last year it has been an anchor.
Nov 20, 2025
Recall Z48 service was performed 02/09/23. Fox Jeep invoice #556304. Facility mechanic confirmed issue was present prior to performing recall as the brake lights remained on for several minutes after parking, shutting off, and exiting vehicle. Recall Z48 PCM update was completed. Vehicle continues to exhibit same issue with brake lights remaining on for several minutes after vehicle is parked / shut off / occupant exits. I believe Stellantis has a known issue with the ABS module in this vehicle and needs to replace the module with a properly functioning unit instead of attempting to conceal the fault through another PCM update. Attached copy of invoice from recall performed 02/09/23 @ 70,316 miles and photo of brake lights remaining on after exiting vehicle taken last week @ approximately 76,000 miles.
Jun 25, 2023
Vehicle was purchased on 8/11/2022. After the vehicle was stopped, turned off & emergency brake set, the brake lights continued to stay on for several minutes.
Aug 26, 2022
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
3 complaints
My ESC, ABS, and check engine lights have been on for months due to this recall that has no fix.
Nov 19, 2025
2019 Jeep Grand Cherokee Overland that has been issued recall 94B (24-V-838) with no remedy currently available. While driving this vehicle, it displayed a message to stop and turn off vehicle as it will be shutting down soon. Without further warning, the vehicle shut down, all power, lights etc, while driving at posted speed of 55 MPH, which resulted in the need for the driver to pursue action to avoid what could have been a serious accident. The active error codes indicate an issue with the HCU/ABS module, which is what was recalled. Jeep has not provided any assistance during the 5 months since this recall was issued. This recall should be upgraded to a mandatory do not drive recall with a loaner vehicle to be provided by Jeep until a remedy is determined.
Mar 17, 2025
Vehcile affected: 2019 Jeep Grand Cherokee - Overland _ 2 wheel drive Vehicle Mfr Date - October 2018 The vehicle was in Park and engine was off. I got in the driver seat, mashed the brake, pressed the starter button, the starter responded so I immediately took my hand off the button. Even without my hand on the button the starter button would not disengage… it just repeatedly kept spinning and spinning and spinning. Kind of like it was hung or something. I had even tried pressing the start button again to make it stop but that didn’t work… (The button went in and came back out with no problem so the button itself was not stuck) The starter just wouldn’t disengage. I couldn’t figure out what to do. It did this for at least 30 to 45 seconds…. Like, My husband had time to get out of the backseat and WALK all the way around the front car to the driver’s door. Right before he got there I tapped the brake pedal with my foot and it FINALLY disengaged and stopped trying to start the engine. This problem Scared the beejeebies out of me!!! The engine never started up when the starter wouldn’t disengage. I had plenty of gas too - Just under a full tank of gas. Nothing coded. No problem indicator lights came on. Husband said it acted like either the bendix was stuck OR motor was spin over but would not successively crank up … it just kept spinning on its own I was not pressing the starter button anymore. This is the hardest thing to describe! All I know is… that was NOT normal!
Oct 29, 2024
SUSPENSION
3 complaints
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the contact heard the lower control arm detach from the suspension. The contact lost control of the vehicle and crashed into the curb, where the vehicle came to a stop. The contact stated that no air bags deployed in his vehicle. No injury was sustained, and medical attention was not required. There was no Police report filed. The contact stated that the vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.
Nov 03, 2025
There is something wrong with the front suspension of my 2019 Jeep Grand Cherokee. At highway speeds there is noise and vibration which is felt through the steering wheel and brake pedal. At lower speed, on city streets, you can feel / hear a noise when turning and the steering will pull hard to the left you have to quickly turn to the right to get the car going straight again. There seems to be something loose in the suspension which shifts out of place. I have taken it to the Jeep dealer several times and they say they do not find anything, they will balance and align the suspension but this did not fix the problem . The last time they blamed the tires, which had 55K miles, so I replaced the tires and still have the problem. This is a very dangerous situation, if it occurred in heavy traffic it would could cause the car to lurch into the oncoming lane of traffic and cause a head-on collision.
Aug 06, 2024
TODAY MAKES THE 3RD TIME IVE HAD MY CAR AT THE DEALERSHIP. 1ST TIME THEY SAID IT BLEW A FUSE. THIS IS AFTER I GOT A MESSAGE THAT MY AIR SUSPENSION NEEDED SERVICING IMMEDIATELY.THAT LASTED OVERNIGHT. TOOK IT BACK THE NEXT DAY. I WAS TOLD IT WAS A FACTORY DEFECT. PAINT OVERSPRAY, LOOSE WIRING. THEY FIXED THAT. IT LASTED A FEW DAYS. THEN AS I WAS ABOUT TO LEAVE TOWN. I GOT THE MESSAGE AGAIN. I WAS TOLD IT WAS OK TO DRIVE. SO I DID..TODAY I TOOK IT BACK IN. NOW THE DEALERSHIP IS TRYING TO GET ME TO TRADE MY CAR. WHICH WILL COST ME MORE MONRY. WE SHOULDNT HAVE TO PAY ANYMORE MONEY OUT OF POCKET..AND OUR PYTS WILL GO UP. THIS MESSAGE HAPPENS AS CAR IS MOVING. ITS SUPPOSED TO BE RAISING UP.
Aug 16, 2019
POWER TRAIN,ENGINE
3 complaints
Just purchased a 2019 Jeep grand cherokee high altitude from stuteville Ford dealership in ponca city oklahoma and they stated the vehicle was fixed, later after block test found out it has a bad headgasket
Oct 04, 2025
Car was overheating and leaking antifreeze
Feb 08, 2025
WHILE DRIVING STRAIGHT AT APPROXIMATELY 45 MPH ON A THE 3 LANE ROAD FULL OF TRAFFIC VEHICLE SUDDENLY CLUNKED LOUDLY AND VIOLENTLY SHIFTED FROM HIGH GEAR POSSIBLY FIFTH OR SIXTH INTO FIRST GEAR WITH THE RPMS AT OVER 7000 THIS CAUSED ME AND MY FAMILY TO LUNGE FORWARD AT WHICH TIME I MOMENTARILY LOST CONTROL OF THE VEHICLE. I WAS ABLE TO GAIN CONTROL AND STEER THE CAR TOWARDS THE SIDE OF THE ROAD AND HAD TO SLAM THE SHIFTER INTO PARK IN ORDER TO STOP. WHILE STOPPED THE VEHICLE REMAINED AT 7000 RPMS UNTIL I PUSHED THE OFF BUTTON OF THE CONSOLE. *TR
Jun 09, 2020
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
Vehicle will all suddenly while driving on the roads with speed, dash will blink and start saying to select the gear. At this point vehicle either has to be put in parking (while trying to figure out where to pull over) and reselect the gear, or completely shut off, re start and select gear in order to drive. When the dash blinks vehicle accelerator just revs the engine, loss of power occurs. This especially happens after a fuel up and you move away from gas station.
Sep 07, 2025
I was driving around 75mph on the interstate for about an hour (not using cruise control) when all of a sudden the accelerator no longer worked. There was no warning, no error lights or codes or anything. I tested the brakes and they still worked. I was able to coast to a stop on the breakdown lane. I waited about 20 seconds and restarted the car and everything worked again. This is my son's car that I was driving and it's really concerning because I thought I bought a safe car for him. I'm an experienced driver, but either way it's extremely dangerous. I looked information up about this issue and I guess it's been happening quite a bit according to the internet. Someone mentioned that the 4 PCM torx head t15 mounting screws that hold the PCM faceplate to the protective metal case where the circuit board is housed are too long. (Not the 3 bolts that hold the PCM to the mounting bracket) When there was a vibration or shift, the screws touched the circuit board shorting everything out and causing the engine to stall. The owner put washers with the 4 little t15 screws and were able to fix the problem. I think there needs to be a recall. I'm afraid to drive the car myself or have my son drive it. I'm taking it to the dealer, but I don't think they'll be able to recreate the situation.
Jun 16, 2021
TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY SHIFT INTO DRIVE OR REVERSE. IN ADDITION, THE DASHBOARD COMPUTER MALFUNCTIONED. AFTER THE COMPUTER SELF RESET, THE VEHICLE WOULD SUDDENLY ACCELERATE. ON SEVERAL OCCASIONS THE ENGINE REVVED UP AND THE VEHICLE WOULD ABRUPTLY ACCELERATE FORWARD OR IN REVERSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JIM SHORKEY NORTH HILLS CHRYSLER DODGE JEEP RAM LOCATED AT 7670 MCKNIGHT RD, PITTSBURGH, PA 15237 WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,700.
Oct 15, 2020
VEHICLE SPEED CONTROL
3 complaints
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving 20-25 MPH, the vehicle unintendedly accelerated around a corner. The contact depressed the brake pedal, and the vehicle slowed down. The vehicle jerked, but the contact was able to continue driving. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 46,000.
Feb 26, 2025
Backing out of garage to driveway just a few feet. Car suddenly accelerated on its own to a very high speed in Reverse. Knocked down a tree and busted through the neighbor's garage wall. Attempted to pump brakes but it did not help one bit. My safety was at risk and luckily I was not hurt. Luckily there was no one in the alley or at my neighbor's driveway or garage. People could have been killed based on how fast the car suddenly accelerated. No warning lights were on prior to the incident. Nothing to indicate there was a problem with the car. When the car stopped as a result of hitting the garage wall, it was still in reverse. There is $20k damage to my 2019 Jeep Grand Cherokee. The collision company said they will make sure its safe to drive but I'm not sure if it should be inspected elsewhere. I will contact a dealer to inspect after collision company releases the car. How am I to drive this car again not knowing if this could happen again and potentially result in death of someone? The car is certainly available for inspection.
Sep 14, 2021
THE GAS PEDAL BECAME STUCK WHEN I WAS DRIVING AROUND LOCAL STREETS. I WAS STOPPING MY TRUCK BECAUSE I WAS COMING UP TO AN INTERSECTION. WHEN I LIFTED MY FOOT FROM THE GAS PEDAL IT DID NOT COME UP. ALMOST AS IF THE CRUISE CONTROL WAS ENGAGED. IT WAS SCARY AND I WENT A LITTLE TOO FAR INTO THE INTERSECTION WITH MY FOOT ON THE BRAKE.
Mar 19, 2019
ELECTRICAL SYSTEM,BACK OVER PREVENTION
3 complaints
The 8.4 uconnect back up camera isn't working properly in my 2019 Grand Cherokee. I've spoken with several Jeep mechanics and they all say it's a faulty software issue with all of the 8.4 units.. There is a recall but Jeep dealers refuse to reinstall the faulty software.. Instead they want to replace the whole unit for 2000 dollars.. Everybody knows about this problem but nothing is being done
Oct 30, 2023
Screen display will freeze while putting car into drive from reverse, thus having the back up camera stuck on the screen while driving. This recall was issued for my make and model, but my VIN was not included. Please report this is happening in my car to ensure my car is included in the recall.
Nov 03, 2021
THE SCREEN THAT DISPLAYS RADIO AND NAVIGATION AND REAR BACKUP CAMERA FREEZES UP AND CAMERA WILL NOT DISPLAY. THE SYSTEM DOES THIS INTERMITTENTLY AND WILL POWER ITSELF OFF AND ON. SOMETIMES IT WILL NOT REBOOT UNLESS I STOP, PUT THE VEHICLE IN PARK, TURN OFF THE ENGINE, RESTART THE ENGINE AND TAKE VEHICLE OUT OF PARK. IT IS VERY DISTRACTING AND UNSAFE TO FREEZE UP AND LOSE THE DISPLAY. THIS HAS HAPPENED WHEN I'M DRIVING IN TOWN AND ON THE HIGHWAY AND ALSO WHEN VEHICLE IS PARKED. THIS HAS BEEN ONGOING SINCE DECEMBER 2020. THE RADIO MODULE HAS BEEN REPLACED ONCE. THE SECURITY GATEWAY MODULE HAS BEEN REPLACED BUT NOTHING HAS HELPED. I'VE TAKEN IN BACK 4 TIMES SINCE JANUARY 2021 FOR THE SAME ISSUES.
Apr 16, 2021
ELECTRICAL SYSTEM,ENGINE
3 complaints
MY CAR HAS STALLED TWICE IN THE LAST 3 DAYS AND HAS ALSO NO TURNED ON SO WE NEEDED A JUMP 1 DAY AGO. WE BOUGHT THIS CAR BRAND NEW OFF THE LOT WITH ONLY 65 MILES ON IT. ALSO THERE'S AN 'A!' SYMBOL SHOWING ON THE DASH NOW.
Nov 15, 2020
WHILE DRIVING ON THE HIGHWAY, IT BEGAN BEEPING THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE SHUT OFF. I TRIED TURNING TURNING THE VEHICLE OFF AND BACK ON, BUT AS SOON AS I PUT IT INTO DRIVE THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED BEEPING AGAIN. FROM SPEAKING WITH FELLOW JEEP OWNERS (ALL DIFFERENT MODELS) THIS PROBLEM SEEMS PRETTY COMMON AND UNSAFE. THE CAR ONLY HAS 5700 MILES ON IT. TOTALLY UNEXPECTED WHEN SPENDING SO MUCH MONEY ON A BRAND NEW CAR.
Oct 09, 2019
27 DAYS AFTER THE PURCHASE OF VEHICLE BATTERY WENT COMPLETELY DEAD AND NEEDED TO BE REPLACED. ON THE 3RD DAY AFTER THIS REPAIR, " CHECK ENGINE" LIGHT WENT ON
Oct 01, 2019
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
2 complaints
Wheel speed sensor. Circuit current out of range
Dec 01, 2025
Brakes lights remain on when vehicle is in Park and in Drive without brake pedal activation. ABS is also engaged in Park and presents with hard pedal and no travel. I brought the vehicle to an authorized Jeep dealer in September 2014. Note- Recall Z48 software update was performed April 2023. Service notes state replaced ABS module, no change. Internal pressure sensor reporting 117PSI with no brake pedal input. Replaced HCU module. I paid $1529 for this repair. FCA refused to reimburse me on the original Z48 recall and now refuses reimbursement for the 94B/NHTSA 24V-838 recall.
Dec 23, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
I am reporting a serious safety failure related to the ABS/ESC recall on my 2019 Jeep Grand Cherokee. Parts have not been available for over a year, and my vehicle has now experienced the dangerous conditions described in the recall. Before the failure, while stopped at a red light in Drive with my foot firmly on the brake, the vehicle suddenly rolled backward on its own. I had to forcefully press the brake to stop it. This should never happen and indicates brake system failure. About 10 minutes later, while driving on the highway, the vehicle experienced a sudden safety system failure. Multiple warning lights came on (ABS, ESC, brake system, check engine), the accelerator pedal became unresponsive, a burning smell came from the vehicle, and I temporarily lost control. I could not pull over immediately due to traffic, which created a very dangerous situation. The vehicle eventually became undriveable and required towing. I am thankful my children were not in the car. This is an extreme safety hazard. Stellantis still has no parts available and has not provided a repair or transportation option. This forces owners to choose between parking their vehicle indefinitely or driving a known unsafe vehicle. I request NHTSA review the lack of parts and enforcement of this recall, as it is putting families at risk. Owner: [XXX] , [XXX] Email: [XXX] [XXX] my contact INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 05, 2025
While driving, my 2019 Jeep Grand Cherokee Laredo began smelling like burnt plastic, then a red warning triangle came on in the speedometer saying, ‘stop safely vehicle shut off soon’. At the same time, the engine warning light, battery warning light, and skid warning lights came on. I pulled over and when the car was examined the red plastic housing around the terminal that can be used to jumpstart the battery had melted. The vehicle is being towed to the dealer for a repair.
Jul 17, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
Recall 94B has been outstanding for a year now. I feel this is an unreasonable amount of time.
Oct 23, 2025
I am writing to formally express my frustration and deep concern regarding Recall 94B, which affects my 2019 Jeep Grand Cherokee Altitude and currently has no available remedy. This recall, as confirmed by Fox Chrysler Jeep in Southfield, MI, directly impacts critical safety features, including the Anti-lock Brake System (ABS) and other key functions essential for the safe operation of my vehicle. Given the severity of this issue—especially during Michigan’s harsh winter months—I find it unacceptable that no resolution is currently available. Fox Chrysler Jeep has verified that all warning lights on my dashboard are related to this recall, yet they have informed me there is nothing they can do at this time. As a loyal Jeep owner, I am extremely disappointed that Stellantis has not yet provided a solution to an issue that directly compromises my safety and that of others on the road. Given the circumstances, I am requesting immediate assistance from Stellantis to explore options for getting out of my current vehicle and into a new or used vehicle that is not subject to such serious, unresolved recalls. I cannot continue to drive a vehicle that poses such a significant safety risk, and I believe Stellantis has a responsibility to provide a viable alternative for affected customers.
Feb 27, 2025
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
The vehicle lost powertrain upon accelaration. Merging onto a freeway and accelerating my vehicle was as if it was in Neutral. Same with starting out at a stop sign, coming to a turn lane and accerlerating to cross traffic, NO POWERTRAIN... just neutral. This issue was also reported by my mechanic when I brought it in as he test drove it. He contacted the local dealership and they inspected as well. Both came to the same conclusion as to what the issue was. The dealership mentioned having repaired over 30 vehicles with the same issue outside of warranty. This issue is very intermittent, which makes it even more dangerous and harder to diagnose until it starts to happen more often as my vehicle put on more miles. No warning lights or messages of failure. I was almost hit broadside at an intersection and nearly rearended on the interstate at 65 mph. My life was seriously in jeopardy as I panic stricken to get power entering the interstate with my vehicle basically in neutral. I had to pull over and shift to park and then to Drive again. According the local dealership and many forums, Jeep is aware of this issue and has had NO RECALL since the majority are out of warranty by the time they are diagnosed. I am beyond frustrated at the sheer danger this has. I am lucky I didn't get hit, someone else may not be. This should have been a recall before the warranty expired. I am now out thousands of dollars on repair and looking for resolution.
Oct 21, 2025
VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES OVER ABOUT 5 MINUTES BEFORE VEHICLE WOLD OPERATE NORMALLY AGAIN.
May 16, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
2 complaints
The unit has been taken to Chrysler dealers in Puerto Rico three times. On each visit, we were charged $120.00 for a total of $360.00 for the computer scan. We were charged for an electrical module, part no. 68442478AB, worth $406.59. The situation has not been resolved. The vehicle has abnormalities in the braking system, which consequently affects other functions and even drains the batteries. I would like to sell the unit, but it is not resalable due to the unresolved recall. I need Chrysler to offer me options such as a refund or another unit without defects.
Aug 14, 2025
Our 2019 Jeep Grand Cherokee started to exhibit the following conditions: brake lights remained ON, ESC failure, AutoPark Failure, Cruise Control failure, vehicle started without depressing the brake pedal. I researched possible recalls and found Z48 for HCU/ABS module failures. Our vehicle was in the recalled build dates. We took it to Palace Chrysler Jeep Ram Inc. in Lake Orion, MI for repair. They "reflashed" the software, cleared the fault codes and returned the vehicle to us. In 3 key cycles, the failures returned. We took the car back to the dealership. They stated that the reflash wasn't done correctly. (blamed machine error) Reset the fault codes and in 3-5 key cycles the problem returned. Now on the third try, the dealership replaced the HCU/ABS module and charged us $1,100 for the repair. We requested reimbursement from Stellantis and have been denied 3 times. This is completely unacceptable since the Recall Z48 is for this exact problem. Also, it proves that their SW reflash doesn't fix the problem in some vehicles. We want Stellantis to reimburse us for this repair.
Dec 08, 2023
EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
Recall 24V-838 has been open on my vehicle since November 2024. I have contacted multiple dealerships and they have no updates on when parts will be available to complete the recall. Possible issues related to the recall pose serious safety concerns.
Aug 10, 2025
Today after I parked my 2019 jeep grand Cherokee and locked it I noticed my brake lights stayed illuminated. I got back in my car and confirmed that I was in park and my parking brake was on and my brake pedal did not feel stuck down in any way. I also tried turning my headlamps from auto to off. That didn’t resolve my brake light issue. I restarted it and put it in gear and drove a little and my fiancé confirmed from outside the car that even when in drive and moving without my foot on brake my brake lights stayed on. I got out and locked it again and then tried my remote start which did not function. I then decided to try drive around a little more and see if it would reset itself. Nothing changed with driving. Then after driving around I tried turning off my park sense button and the brake light went off and back to normal. Once i was parked again I retried the remote start and it worked. When I looked up this issue it sounded like symptoms of recall z48 which was repaired June 29, 2022 by my dealer. Tomorrow I will see if it happens again and if it will start and shift without brake pedal pressed as that is also related to recall z48. Could the repair for recall z48 have failed or was not done properly by my dealer? Just for reference my jeep only has 11,000 miles on it.
May 23, 2024
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while at a complete stop and depressing the accelerator pedal, the vehicle accelerated significantly. The contact stated that the failure recurred while driving on the highway. There was no warning light illuminated. Additionally, the contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Jul 07, 2025
The contact owns 2019 Jeep Grand Cherokee. The contact stated that the vehicle could erroneously be started and go into gear without the brake pedal being depressed. Additionally, while at a stop light, the engine revved to 2500 RPM's and the brake pedal had to be pressed to prevent the vehicle from experiencing unintended acceleration. The same failure also occurred while his wife was driving approximately 55 MPH. The vehicle was taken to the local dealer and was serviced under NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) but the failure persisted. The vehicle was taken back to the dealer who later replaced the accelerator pedal; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Mar 29, 2023
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated while driving 10 MPH, the vehicle jerked while the accelerator pedal was depressed; however, the vehicle hesitated while responding. The message “Service Electronic Stability Control" was displayed on the display. The vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 100,085. VIN tool confirms parts not available.
May 09, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the exterior lighting system failed to operate as designed and malfunctioned. The contact stated that when he depressed the brake pedal, the brake light failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS control module software was updated; however, the traction control system failed to operate as designed. The check engine, the ABS, and the traction control warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic stability control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 71,145.
Feb 27, 2023
UNKNOWN OR OTHER,ENGINE
2 complaints
While ideling at a stop light the vehicle RPMs drop low and the engine shuts off. This has occurred multiple times, 4-5 times over 6 months. When this happens the dash displays "vehicle requires restart" This happens in traffic and has left me as a stalled vehicle and a hazard to others.
Jan 25, 2025
WHILE DRIVING DOWN A ROAD, AT 30MPH, IT ALL OF A SUDDEN STALLED OUT. POWER STEERING STOPPED WORKING, ENGINE WAS DEAD, IT SAID ON DASH TO "SHIFT INTO PARK". I MANAGED TO PULL INTO A PARKING LOT. PUT IT IN PARK. TURNED IT OFF, THEN ATTEMPTED TO RESTART, IT WOULDN'T START (SOUNDED LIKE ENGINE TRYING, THEN NOT TURNING OVER. I THEN TURNED IT OFF AGAIN, AND TRIED, AND IT TURNED ON. I WAS ABLE TO MAKE IT HOME, BUT A CAR SHOULDN'T STALL WHILE DRIVING AT 30MPH DOWN A ROAD.
Oct 12, 2020
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
2 complaints
There is a recall on my 2019 Jeep Grand Cherokee it is a safety recall. Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall StatusRecall Incomplete, remedy not yet available Summary An HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Safety Risk A brake light that inadvertently illuminates may result in surrounding drivers not receiving accurate indication of slowing or stopping, which can cause a vehicle crash without prior warning. Disabled ABS and ESC, that are needed to help control the vehicle, can cause a vehicle crash without prior warning. A vehicle that is able to start and shift out of park without depressing the brake pedal can result in unintended vehicle movement which can cause a vehicle crash without prior warning and/or injury to others outside the vehicle.
Jan 09, 2025
My jeep has a screen on the dashboard that controls the radio, navigation, and settings for the vehicle (i.e. the main "navigation screen"). All of the safety and advanced driver assistance systems are controlled through this screen and user interface. There is no other way to control/adjust these systems. There is a widespread issue with the late generation WK2 Jeep Grand Cherokees where the screen delaminates, rendering the entire screen and user interface non-functional. This results in a safety issue where multiple systems (including the ADAS) cannot be cannot be adjusted or used. I reached out to Jeep/Chrysler/Stellantis for assistance in repairing/replacing the screen. The denied a claim to repair or replace the screen. I do not feel safe operating a vehicle where I cannot control or adjust critical operations of the car. I believe this widespread issue of screen delamination should be considered for a recall.
Oct 04, 2024
FUEL/PROPULSION SYSTEM
2 complaints
Fuel pump failed while in route. No check engine light or warning came on before. All systems of the vehicle shut down. Entire family was put in severe danger as the vehicle shut down on the highway. The vehicle was towed to a dealership in which they diagnosed that the fuel pump had failed.
Jul 02, 2024
My car has a check engine light for a code that’s a “small EVAP leak”. It appears this is the same as the communication that was issued “Manufacturer communication NHTSA ID NUMBER: 10169219 wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK”, however my vehicle is not included in this issue.
Mar 07, 2023
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
While in Drive, accelerating from a complete stop the car will lag as if the engine is going to shut off. Additionally, the car will be at a stop and driver will attempt to accelerate and car will not recognize it is in Drive. The car will notify the driver on the dash to shift the car into Park.
Jul 08, 2023
Small evap leak code has been on my car for almost 12 months. Jeep dealer is not able to identify a fix because the code is so broad and could be triggered by many different issues. Check engine light cannot be cleared due to evap leak
Aug 07, 2022
EXTERIOR LIGHTING
2 complaints
2019 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-426.
Feb 03, 2023
TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE HEADLIGHT COVERS WERE CRACKED. THE CONTACT WAS CONCERNED THAT THE HEADLIGHTS MAY OVERHEAT AND CAUSE A FIRE. THE VEHICLE WAS TAKEN TO ELGIN CHRYSLER DODGE JEEP RAM (1010 E CHICAGO ST, ELGIN, IL 60120, (847) 697-0900) WHERE THEY INFORMED THE CONTACT THAT THERE WAS NO FAILURE AND SHE WAS AT FAULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Oct 25, 2019
VISIBILITY/WIPER
2 complaints
My rear windshield shattered without any reason. It was a cold morning (30F). I used the remote start feature to turn on the car. When I start the car and start moving, I heard the shattering sound and my whole back windshield is broken. There we no scratches and prior damages on the back windshield.
Nov 21, 2022
TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED THAT THE FRONT PASSENGER WINDOW WAS CRACKED. THE VEHICLE WAS TAKEN TO GRIFFIN MOTORS CHRYSLER DODGE JEEP KIA (9576 MERCER PIKE, MEADVILLE, PA 16335 (814) 333-4618) WHERE IT WAS DIAGNOSED THAT THE GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000.
Jun 07, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
Both headlights blew out at the same time while I was driving at night. No visibility. Dangerous situation. No displayed message. Dealership replaced both bulbs. Cost was $200. They stated that it was not an electrical problem. Too much of a coincidence!
Dec 17, 2021
Both head lamps went out on a 2019 Jeep Grand Cherokee. Manufacture say it is maintenance issue, but both going out at the same time is too much of coincidence. There must be a electrical issue (Which is covered under warrantee) that cause this.
Nov 30, 2021
SUSPENSION,SERVICE BRAKES
1 complaint
I am filing this complaint against Chrysler (Stellantis N.V.) concerning an unresolved Factory Recall #94B affecting my 2019 Jeep Grand Cherokee. This recall has been active since September 2024, and as of October 31, 2025, no manufacturer-provided repair or remedy is available. As a result, my vehicle has now failed the Pennsylvania State Inspection due to a malfunctioning ABS—a defect directly covered by the factory recall. After the inspection failure, I took the vehicle to an authorized Chrysler/Dodge/Jeep/Ram dealership in Pennsylvania, where I was informed that the necessary parts and repair instructions are still unavailable from the manufacturer, and therefore, the recall repair cannot be completed. I have made two prior attempts to resolve this directly with Chrysler’s Customer Care department: Case #91837321 – Initial recall complaint Case #91655604 – Follow-up complaint regarding delay in remedy availability Despite these efforts, there has been no progress and no communication from Chrysler outlining when or how the repair will be available. This has left me without a drivable vehicle that cannot legally pass state inspection.
Nov 01, 2025
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was turned off, the brake lights remained illuminated. Additionally, the contact stated that when the vehicle was started, the ABS and ESC warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and the contact was informed that the VIN was under recall and go to the dealer for assistance. The vehicle was then taken to another independent mechanic who was unable to duplicate the failure. The vehicle was then taken to a dealer where it was determined that parts were not available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Oct 16, 2025
POWER TRAIN,AIR BAGS,SERVICE BRAKES
1 complaint
For nearly a year, I have been unable to drive my vehicle due to a serious safety recall involving the HCU/ABS module. Despite the known risks — including false brake light illumination, disabled ABS and Electronic Stability Control (ESC), and the ability to start and shift out of park without pressing the brake pedal — the manufacturer has failed to provide a remedy or even a timeline for repair. This delay is not only unacceptable, it is dangerous. I am a veteran who needs to drive to appointments frequently and have been having a lack of proper care because of this as well. The safety risks outlined in the recall are not hypothetical. They represent real, daily threats to myself, my family, and others on the road. A vehicle that can move without brake input poses a hazard even when parked. A disabled ABS and ESC system compromises control in emergency situations. And brake lights that activate erroneously can mislead other drivers, increasing the likelihood of a collision. These are not minor inconveniences — they are critical failures that could result in injury or death. What makes this situation even more urgent is that I am expecting a child. I cannot afford to gamble with safety, especially when the risks persist even while the vehicle is stationary. The fact that I’ve been unable to use my car for almost a year has disrupted my life and left me without reliable transportation during a time when I need it most. The manufacturer’s lack of action — no repair, no interim solution/refund, no meaningful communication — reflects a failure to prioritize customer safety and well-being. This recall has not been handled in a timely or responsible manner. I am calling on NHTSA to take immediate steps to resolve this issue, provide a safe and functional vehicle or refund to ensure that no other families are left vulnerable due to inaction.
Oct 05, 2025
SUSPENSION,UNKNOWN OR OTHER,ENGINE
1 complaint
Vehicle reverse camera will stay on while driving. Leak in gasket. Leak in right mount. Radiator issue undiagnosed. Car is available for inspection at anytime as it is currently inoperable and I do not have the thousands of dollars to fix what is wrong with it while it only has 53k miles and licensed repair shop (not dealership as I was told by tech there to get initial issues fixed outside for a lower cost - all repair and service records also available) has advised faulty parts as listed above. Forgive me, I am not a car person so I do not know what exact things, but can provide. Have been on the phone all morning with FCA, manufacturing, and back and forth until this information was received. I have pulled a recall list by VIN and found that some issues with my Jeep are on there; however, apparently my specific VIN is not associated with the recalls listed (can provide report), I am responsible for repairs. Only warning lamp I have received was for a "cylinder 1 misfire" that was diagnosed at Jeep of Fontana in CA, where I was told to take it elsewhere. Now, after having a tuneup last week, I started my Jeep on Sunday and it began smoking. Was told at local shop, Mountain View Tire in Rialto/Fontana, they cannot fix. Please assist!
Sep 30, 2025
SUSPENSION,AIR BAGS,SERVICE BRAKES
1 complaint
I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.
Sep 21, 2025
BACK OVER PREVENTION
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while attempting to reverse, the rearview camera malfunctioned and became inoperable. The contact reported that the camera brightness was excessively high, which distorted the image and impaired visibility, preventing the contact from seeing properly through the mirror. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 62,800.
Sep 12, 2025
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2019 Jeep Cherokee. The contact received a recall notification in November of 2024 for NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact stated that the check engine warning light was illuminated continuously. The ABS warning light illuminated, and other unknown warning lights were illuminated. While at a stoplight, the vehicle turned off and restarted. The local dealer was contacted, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed the contact that the recall repair would be available soon. The failure mileage was approximately 20,337.
Aug 06, 2025
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
Our 2019 Jeep has been experiencing symptoms since 2022, and Jeep has no resolution for it yet. I fear for the safety of my family riding in the vehicle, cannot use all the installed features (cannot remote start with check engine light on) and cannot sell it in its current condition due to this recall. Is there any solution in sight?
Aug 04, 2025
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the passenger’s and driver's sidestep rail was lowering independently. Additionally, the rail on both sides of the vehicle remained in the raised position and failed to lower when the front doors were opened. The contact stated that the failure was occurring when the vehicle was stopped and while the vehicle was being driven. The contact stated there were no warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 49,000.
Jun 10, 2025
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
Dash lights for ESC, FCW and traction control are on and a message states that these are not functioning. No crash has occurred.
Apr 18, 2025
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
ACTIVE SAFETY RECALL 94B STELLANTIS ISSUED 11/07 4+ MONTHS WITH NO REMEDY!!!! I FEAR FOR MY LIFE AND PASSANGERS EVERY TIME I NEED TO DRIVE MY VEHICLE. STELLANTIS SHOULD PROVIDE LOANER VEHICLES TO THE CONSUMER AT NO COST GIVEN THEIR INABILITY TO FIND A REMEDY IN A TIMELY MANNER.
Mar 13, 2025
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,ENGINE
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound. The electronic stability control (ESC), traction control, and check engine warning lights were illuminated. Additionally, the brake lights illuminated while the vehicle was turned off. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
Mar 12, 2025
SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while the vehicle was started and parked, stationary, or being driven, the vehicle was losing traction control. The check engine, the traction control, and the ABS warning lights were illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with battery failure. The two batteries were replaced; however, the failure persisted. The ABS feature was disabled; however, the warning light was intermittently illuminated. The failure mileage was approximately 84,000. VIN tool confirms parts not available.
Feb 21, 2025
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate from a stop, the vehicle jolted before shifting gear and accelerating. The contact stated that the gear shifter failed to release immediately to the intended gear while in park(P). The contact stated that several attempts were needed to release the gear shifter out of park(P). The contact stated that after shifting out of park(P) into reverse(R), the message to shift out of park was displayed. The brake warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 53,000. VIN tool confirms parts not available.
Feb 20, 2025
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION
1 complaint
Car makes loud humming noise when accelerating and safety break go off for no reason when backing up or parking . I try put gas’s but it doesn’t let me keep the nozzle in . Gas’s light always going off
Jan 30, 2025
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine and stabilitrak warning lights were illuminated. The vehicle was taken to the dealer who confirmed the warning lights being illuminated, and related the failure to the recall; however, the part was still not available. The manufacturer was made aware of the issue. The failure mileage was 65,000. VIN tool confirms parts not available.
Jan 27, 2025
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V426000 (SERVICE BRAKES, HYDRAULIC) and 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated while driving downhill at approximately 20 MPH, the steering wheel seized. The contact was unable to turn the steering wheel to the left or the right. The vehicle later returned to normal functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, no cause for the failure was provided. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect on NHTSA Campaign Number: 22V426000 (SERVICE BRAKES, HYDRAULIC). VIN tool confirms parts not available for NHTSA Campaign Number: (SERVICE BRAKES, HYDRAULIC).
Jan 27, 2025
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
On December 31, 2024 we had a 2019 Jeep Grand Cherokee Laredo cause a crash due to malfunctioning parts. The ABS brakes failed and locked up. The steering wheel also locked up, causing the vehicle to crash hard into a guard rail. This resulted in the vehicle being totaled, property damage, and a ER visit. While braking on a mountainous road, the brakes and wheel locked up and the vehicle could not be controlled. The police report states this is what happened. We had the vehicle into the dealership multiple times within a year stating that the brakes weren't working properly. They kept telling us that they couldn't find any issues; however, they kept trying to replace different parts to both the front and rear brakes. The vehicle was inspected by the police, insurance adjuster, and a collision body shop. The vehicle was totaled and not 1 single air bag deployed during the collision either. This incident was confirmed by the 3 parties I listed. A family members life was put at risk and looking at the damage, it appeared that it started to roll but ended coming back down instead. When I contacted Mopar about this incident, I was informed of the recall. They also said that there was a fix for the recall. However, there is no fix as to date. We are short a vehicle, which was paid off, an increase in auto insurance, and had a Lifetime Max Care Warranty through Mopar. None of this was in our control. The insurance company has taken the vehicle into their possession. There was no warning signs, it just happened suddenly.
Jan 25, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
Electronic stability control, check engine and ABS lights are all on. This effects not only my ESC- I have gone out of control multiple times in bad weather, but because of this the cruise control and the automatic starter on my vehicle do not work either. I live in northern VT where winters are tough. ESC needs to be working properly to prevent potential for crash. I have come close several times this winter to going out of control. Also very annoying that the convenience items do not work. Lastly- these lights have been showing on the dash since last summer. I wanted to trade the vehicle in about this time and still do for a different vehicle but can not because of the dash being lit up. This is causing significant financial impact on my household as the vehicle is depreciating day by day and I would certainly not get what its worth with a dashboard full of mechanic error lights.
Jan 24, 2025
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
Vehicle shut-off while in route, in traffic, check engine light then came on. The second time this occurred, check engine light came on and immediately vehicle proceeded decelerate from 55 mph to 25 mph while I was on a highway. The vehicle would not shift to a higher gear and remained in the lower gear at 30 mph on a 55 mph highway, causing me to move off to the side , turn off the vehicle and then restart the vehicle. Check engine light not shown, vehicle operated, except shifted hard. On several occasions I have shared with the dealer at service appointments that I experienced transmission sensor issues causing delayed shifting, not able to shift into reverse or drive from park, vehicles stalled, and rough gear changes, unusual noises coming from the transmission. The engine check light would come on, then disappear shortly after, but not always. Service appointments by a Jeep dealership resulted in them updating software, which I shared did nothing to resolve the problem, so I brought the vehicle back and asked they check the transmission fluid level and cleanliness of the fluid, and whatever else needed to be checked. I was told the transmission was completely sealed and it was fine by the dealership. It was not fine, and the vehicle stalled again, and again it while on the freeway, almost getting into and accident, the transmission locked up and would not move past 30 mph. A warning light did not appear. I brought it back to the Jeep dealership for repairs because it is not safe to drive. I am being told that the transmission is defective by the service department. I asked if they drove it and they said yes. This has been a problem I have been trying to get resolved for the last four months of 2024. I do have service records, in my glove box, and a video of the transmission flashing in reverse. Vehicle is at the dealership for assessment and repair.
Jan 06, 2025
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Cylinder head gasket(s) has a leak. It limited my ability to speed up and keep up with traffic in a timely manner, requiring me to put on hazards forcing others to navigate around me causing a backlog of traffic and other potential hazards. I have had inspected by two different auto repair shops and both came to the same conclusion, they have also told me that they have seen this issue on the same make and model of my car and other surrounding years of the same make and model quite a bit. check engine light came on, and there was a sensor warning on the dash the day of the problem cropping up. Per the repair shops either this issue has been silently present in my car for some time or the leak in it is very aggressive due to the remaining volume of oil in my engine.
Dec 02, 2024
SEATS,UNKNOWN OR OTHER
1 complaint
2019 Jeep Grand Cherokee; Manufacture Date October 2018 Vehicle engine off and vehicle in park in the driveway. Came out to the car to get something out of it and found that the passenger side active headrest safety feature had deployed. My car was not involved any type of collision - nothing has hit my car. It just popped out all on its own when no one was in the car and the vehicle wasn’t even turned on. I have seen SEVERAL reports on this problem, and Jeep agreed to extend the warranty on this problem indefinitely but only on year models up to 2018. My vehicle was manufactured in 2018 but the dealer says my vehicle VIN is not included for this warranty. That’s ridiculous! The same exact problem has occurred to my headrest that they cover for everyone else but not my vehicle. Same problem, made in the same year as the other vehicles were made but mine not covered because the vehicle is labeled as a 2019 design. Also, the faulty part is also made of plastic!!
Oct 29, 2024
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
I purchased a 2019 grand Cherokee and the radio started to delaminating. Called Jeep cares and they told me if I went and got a diagnostic saying that The screen was delaminating, and I got a diagnostic that said that they would put it in the system and it would be covered was ever said to me about a warranty because I’m over my warranty, but I have an extended warranty through Lafontaine. It’s called easy care and when they told me that I was excited because, I was gonna get my radio fixed because the radio is the main brains to the car controls the camera on the phone or settings. I’ll have to get diagnostic. I called to make sure that was in the system and the lady told me that they changed the policy and that they would not cover it. The company knows all those radios that they put in those cars are defective and they are replacing them, but they’re giving people a hard time that don’t have a warranty and the fact that I was told it would be taken care of they should be held accountable to their word it’s a contract, even if it was verbal. And spreading, and that means that that radio can take control of my car is a getting somebody hurt or myself. It is very distracting the screen where it’s peeling on the inside.. Lafontaine told me Carol warranty and insinuated it was going to be covered. That’s why I had to drive all the way up to Fenton to get the diagnostic done there and then once I did the diagnostic, they said there was no warranty and the dealership does not want to help me out of her hands Somebody has to be accountable for him. Jeep knows about the defective products and . Several people gone through the same thing. They would rather make people come to them and then try to collect all this money for their defective product. It was the beginning of September when I called and I talked to somebody from customer care a About the Jeep. I’m finally complaints with whoever I can until they fix my radio like they told me they were going to do
Sep 26, 2024
POWER TRAIN,UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
JEEP grand Cherokee’s are know for their faulty transmissions, I just bought a 2019 jeep grand Cherokee from the dealer and it has a faulty transmission. I’ve research and found out that other owners have same issues. This issues cause the car to jerk forward going from 2nd to 1st gear. This can be an issue because the jerk is strong and can cause an accident when stopping. Please help us out with this issue as it is a safety concern. Thank you!
Sep 22, 2024
ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE
1 complaint
Well maintained and properly serviced car. Never had any issues. While driving out of town, 4hrs into the drive the electrical system went haywire. Error messages began cycling through on the driver panel - stability control lights, service air bag system, engine light comes up, and service bag system, after which the car loses total power. After pulling onto the side of the road, I placed car in park, and attempted to restart and it would not power on. All lights are working but the vehicle will not start - it makes starting sound but won’t power on. After trying for about 30 minutes, the ac blower pop on, which was strange b/c the car was powered off. The car starts and is driven about a mile and the same thing happens all over. After trying another hour it starts again and drives another 2 hrs to my destination (at this time the radio and ac was powered off.) I chose to leave it off as I didn’t want anything to stop vehicle since it was running. Upon arriving to my destination a mechanic looked at it and said the electric systems stopped communicating and he reset it. The vehicle drove around town, a fee miles here and there, seemingly fine. When I put it back on the highway to return home the next day, the problem started all over again. We ended up stranded on the side of the highway yet again and after about 20 minutes, the car started up. We were able to drive to the nearest gas station at which time I attempted to turn the car off, thinking that maybe that would help to reset it. At this time the vehicle would not turn off. The front windows were not operating. The windshield wipers would not come on. It just so happened to be raining heavily, and I had to drive in the rain with no windshield wipers. Next, all the instruments went down. Gas hand went to E, even though there was over 200 miles of gas. The blind spots warning lights lit up and remained lit, the car appeared to want to lose power, would putter but remained on. Made it home and car powered off.
Sep 17, 2024
STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE
1 complaint
Navigation touch screen delamination rendering the user interface that controls many of the car's functions inoperable. Many of the advanced driver assistance systems along with settings for the car's engine, suspension, and steering are controlled through this interface. This is a widespread issue in the WK2 models of Jeep Grand Cherokees. Safe operation of the vehicle is predicated on a functioning touch screen. The car cannot completely be operated safely without this user interface. I reached out to Stellantis with my concerns. Stellantis will not cover the cost of replacing the screen once the car is out of warranty. These cars are unsafe to operate without a functioning touch screen.
Sep 09, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,BACK OVER PREVENTION
1 complaint
Uconnect screen is delaminated. Vehicle features change by themselves. Advanced electronic systems are connected through the system. Horn, lights on off by themselves
Apr 30, 2024
POWER TRAIN,SERVICE BRAKES
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while pulling into a parking space and pressing the brake pedal the braking system malfunctioned causing and the vehicle accelerated forward and crashed into two parked vehicles. No injuries were reported. A police report was taken at the scene and the vehicle was towed to the home. The vehicle was later towed to the local dealer was unable to diagnosed a failure had occurred. Later, while the daughter was driving at highway speeds the failure reoccurred and the vehicle would not accelerate and the braking system malfunctioned. The vehicle was steered to the side of the road and rolled to a stop. After switching the transmission back to the drive position the vehicle operated as normal and was driven to the home. The vehicle was later towed to the dealer. The cause of the failures were not yet determined. The manufacturer was not yet notified of the failures. The failure mileage was 40,000.
Mar 05, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
Uconnect screen with radio/nav/driver controls is delaminating, causing screens to change and overriding all driver selections. Safety issue. Multiple complaints on Jeep forum and class action lawsuit in 2022 which has been closed due to overwhelming number of complaints. It’s a well known issue with FCA but they refuse to issue recall. Backup camera freezing and hand free difficult to use. Distracting and unsafe. FCA NEEDS TO ISSUE RECALL!
Feb 10, 2024
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
Hello, I own a 2019 Jeep Grand Cherokee still under warranty and in the last few months have noticed the display screen starting to delaminate, it has become an eyesore but it does not bother me. What does bother me is what happens as the display screen delaminates. The glue melts, and leaks onto wiring of all the components under the screen including the AC, all the parking sensors/rear sensors, and traction control, causing them to short out. Shortly after my screen started to delaminate I noticed a notification on my dash telling me that my rear sensors were no longer accessible. Since then I have had multiple cars in my blind spot that I could not see that posed the potentially threat of a terrible accident. After noticing this I went online to see if anyone else was having this problem and as soon as I clicked search, thousands upon thousands of reviews and message boards full of people having the exact same issue I am having came up. This is not only a problem with the 2019 it is also a problem with previous Jeep Grand Cherokee models and models after 2019, ex:'20, '21, '22. Jeep obviously knows that there is a flaw in their display screens because of all of the online commotion about it, but what I don't think they know is that this one problem causes many more problems due to the glue leakage onto other wiring underneath the display screen. With the amount of crucial wiring and electrical systems that newer model cars rely on, I feel that this is a huge safety concern not only for myself but for the hundreds of thousands of Jeep Grand Cherokee owners in the US. All it would take is a few drops of glue from the display screen to leak on a crucial component underneath the display screen shorting out the sensors to cause a horrific accident for drivers that have become use to their blind spot sensors and rely on them for safety. Please help us notify Jeep about this concerning issue so they can recall the screen and potentially save lives. Thank you so much!
Oct 23, 2023
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, the ABS module failed to turn off and drained the battery. The vehicle failed to start, and the contact was left stranded. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not repaired due to the parts being on back order. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 20,000.
May 02, 2023
FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 57 MPH, the vehicle began to lose motive power. The contact stated she depressed the accelerator pedal to the floor and the vehicle kept losing motive power. The contact stated that she was able to pull over and turned the vehicle off. The contact stated that the vehicle turned on only after multiple attempts; however, the vehicle went into "LIMP Mode" and would not accelerate to exceed 5 MPH. The vehicle also stalled several times within a few miles. The contact stated that the Auto START/STOP, and check engine warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle had bad gasoline and had fuel cleaner added to fuel tank. The vehicle had been repaired. The contact stated that the failure reoccurred, and that the vehicle was towed back to the same dealer and was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
Apr 03, 2023
SUSPENSION,WHEELS
1 complaint
Loud creaking sound coming from both front tire areas when driving low speeds and turning the wheel. I took the vehicle to the shop and they could not identify where the creaking noise was coming from. There’s no knocking or shaking in the steering column. It sounds like it’s the shocks/ suspension in both front tires.
Mar 07, 2023
SUSPENSION,AIR BAGS,STRUCTURE
1 complaint
I was driving east on imperial hwy around 11:50 when a car switched into my lane causing me to collide head on
Jan 24, 2023
VISIBILITY
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the rear windshield shattered prior to opening the liftgate. The contact stated that at the time of the failure, the vehicle was parked, and the rear defroster was activated. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the rear windshield was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 53,800.
Dec 15, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
Outstanding recall Z-48. This recall was first identified in June 2022. The dealers cannot fix the problem because Chrysler Corp. has not provided a solution. This is affecting the operation of the vehicle and probably reducing the resale value. Five months seems to me too long a time not to have a solution. Can the government give them an ultimatum of either provide the fix in the next 30 / 60 days or provide a cash discount on trading in the vehicle.
Nov 16, 2022
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the ABS warning light illuminated. The vehicle was taken to the dealer and was test driven. The dealer informed the contact that the vehicle was operating as designed; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,198. VIN tool confirms parts not available.
Oct 03, 2022
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
The infotainment screen is faulty, it is delaminating and causing a lot of distracting and dangerous driving issues: - Rear camera and warnings do not work correctly - Screen flickers, and changes screen which is very distracting while driving. - Screen will randomly turn on or off and change settings. It has been ongoing since December 2021, I took it to the dealer who told me it was just a software issue and it would update and fix it. It never did. I took it back (now out of warranty) told me they would fix it and ordered the part. After trying to contact them, 6 weeks later, they are now refusing to fix it. Jeep are telling me the same thing.
Sep 28, 2022
LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the tailgate opened independently and without warning. The dealer was contacted and notified of the failure however, they had not received a callback. The contact also attempted to notify the manufacturer of the failure; however, the call was disconnected after each attempt. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
Jul 05, 2022
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
After starting and functioning normally for a ~ mile, a warning came up “stop safely - your vehicle will shut off soon”. I was on a road with no shoulder and had to keep going. In less than a minute, (1/2 mile) power steering failed, all other electrical devices, brake lights, dash lights, Speedo failed shortly thereafter. Engine and trans were barely functioning. I just managed to manhandle ( power steering had failed) it into a parking lot when it shut down completely. There is no way my wife (car owner & usual driver) could have steered it to safety. Once into the lot, Couldn’t electronically unlock doors or put it in park or even turn it completely off. It was literally electronically dead. Had to climb over seat to retrieve pets and perishables from the back as the tailgate open function also failed. Towed to Davis Chrysler Jeep in yulee, Florida. No word on root cause. I assume it was catastrophic batteries failure without any warning or prior symptoms.
Jun 16, 2022
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
My vehicle stop running at the light. I got it started again and turned left and it died about a block from the light. Then it would not start. Hard it towed home and the rear wheels locked up when they tried to dropped the car off in the drive way. Could not take it out of gear. The next day it started up and was able to move it. Made an appoint to have it checked our four days later and it would not start. Took it to the shop and they could not move it off the back of the flatbed. Brought it back home. Then the batteries died. Tried to jump start., Almost. When it did I took it out of park. But then it was dead. Nothing. Had it towed to the Jeep dealer in Marshal, Mi. They said both batteries where totally no good. They replaced the batteries and found out the fuel pump was burn or shorted out and had to be replaced. They do not know why this would happen or they just would not say. The vehicle only has 78000 miles.
May 27, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
I have a 2019 Jeep Grand Cherokee Trailhawk currently around 33,500 miles. I bought this vehicle new and have been having issues with it since I got it. I hear electrical crackling and popping throughout the cabin, mostly in the dashboard. I thought at first it was the adaptive cruise or forward braking system engaging, but the sound seems to be completely random. A common symptom is the speakers, microphones, and speaker-based safety alerts are completely cut out. If I'm on a call, the person on the other end will not be able to hear me until the speakers come back. Some of the systems that do not work as intended include: -- Radio/SiriusXM/Apple Carplay/Android Auto (No sound) -- Uconnect Voice Command (No Sound/Mic) -- Parking sensors (no proximity alerts) -- USB Ports (slow charge and do not recognize phones) -- Forward Collison Alerts (No Sound) -- Navigation Alerts (No Sound) -- Blind Spot Alerts (No Sound) I've tried the system with the following phones (with OEM and high-quality aftermarket wires) on AT&T, Verizon, Mint: -- iPhone XS -- iPhone 12 -- iPhone 13 Pro Max -- Samsung Galaxy Note 8 -- Samsung Galaxy Note 20 -- Samsung Galaxy Note 22 -- Samsung Z Flip My Jeep has the Panasonic Uconnect system. I've attached pictures of the type & IMEI etc. This issue causes a direct safety concern when an alert doesn't activate or a when the loud electronic distortion comes through the speakers that will cannot be turned off—causing me to have to pull over and turn the car off for the sake of my hearing.
Mar 29, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
SUV AIRBAG WARING LIGHT FLASHES OFF AND ON. Lights randomly come off and on when truck is parked.
Mar 05, 2022
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
I have had 2-3 windows blow out on my truck for no apparent reason. I am afraid that the front wi shield is going to blow when I am driving and I will get hurt and/or die. I am a single parent and need a vehicle to be safe. The dealership is being difficult and won’t look into why it keeps happening. The warrenty won’t cover it either as they don’t cover glass. I want them to look into why it is occur if or give me my money back. They don’t seem to take this problem seriously.
Feb 10, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION
1 complaint
Electronic stability control and check engine lights on. Remote start and auto park stopped working. Dealer says not covered . 43000 miles. Quoted 1400.00 to repair.
Jan 04, 2022
STEERING,ELECTRICAL SYSTEM
1 complaint
I was driving on a highway on June 18, 2021, from Houston to Galveston (TX), at approx. 30 mph given traffic at that time, and suddenly the dash board started blinking and malfunctioning, I realized I lost the speedometer showing me only horizontal lines, the brake light turned on (red) and it felt like I did not have appropriate control of the steering wheel, it was very stiff. I was able to reduce the speed, turn on the emergency lights, tested the brake and then take the exit into the feeder and stopped and turned off the car. I called the River-Oaks Chrysler-Jeep service unsuccessfully. I waited 15-20 minutes and then turned on the car to see that the engine sign was on, this was not the first time that I've got this sign and even received emails with a warning for which the car was taken accordingly for service and I was told by the advisors that if the engine sign was on, the car was drivable but if it was blinking it was not drivable. One time, after having one of these situations with the engine warning light on, the next available day I brought the car for service and because the light was already off, I was told that the system might have reset and that no action was needed at that time. I decided to proceed my trip given that the steering wheel felt that is was back to normal, tested the brakes and drove to my destination, using the feeders and at very low speed. The next morning I called the Jeep service and talked to the advisor (Mr. Fernandez) over the phone, explained what happened and he reassured me that I could safely drive the car back to the dealer given the fact that the engine light was on but not blinking. Car was dropped for service on June 22, after being parked for those days. The ABS module was reported to have an internal failure and it was replaced. This has been a repetitive event but this last time was critical in terms that I lost confidence in this vehicle. The administration at this dealer is fully aware of these events.
Jul 05, 2021
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
THE DISPLAY/ELECTRONIC SYSTEM APPEARED TO BE HIJACKED DURING MY COMMUTE TO WORK. THE HACKER BEGAN BY CHANGING THE RADIO FROM SIRIUS XM TO AN AM STATION, THEN BEGAN CHANGING SETTINGS (CLIMATE CONTROL OF SEATS), VIEWED CONNECTED DEVICES (USB, MEDIA ETC.), THEN SWITCHED TO VIEW THE REAR VIEW CAMERA, VIEWED THE COMPASS, VIEWED PHONE SETTINGS AND DIALED THE LAST NUMBER DIALED FROM MY PHONE. THE HACKER KEPT GOING BACK TO SETTINGS, REAR VIEW CAMERA, RADIO AND CLIMATE CONTROL. THIS ALL HAPPENED IN A SHORT AMOUNT OF TIME AND CONTINUED EVEN AFTER I HAD STOPPED THE VEHICLE AND TURNED MY CELL PHONE OFF. I LEFT MY PHONE OFF UNTIL I ARRIVED AT WORK AND THE HACKER WAS STILL MESSING WITH SETTINGS AND RADIO. I TURNED THE VEHICLE OFF AND OPENED THE DOOR TO DROP THE DISPLAY AND ALL ELECTRONIC AUXILIARY POWER.
Feb 08, 2021
AIR BAGS,STRUCTURE,ENGINE
1 complaint
MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY GOING ABOUT 3-5MPH. THE TRUCK'S STEERING WHEEL AIRBAG DEPLOYED, BUT NONE OF MY JEEP'S DID. MY JEEP'S ENTIRE FRONT AREA WAS CRUSHED, AND DRIVER'S SIDE EXPERIENCED EXTENSIVE DAMAGE AS WELL; RESULTING IN MY JEEP BEING TOTALED. EVERYONE AT THE SCENE OF THE ACCIDENT WAS SHOCKED THAT MY JEEP'S AIRBAGS DID NOT DEPLOY. AS A RESULT, I BUSTED MY HEAD ON THE STEERING WHEEL, AND 6 WEEKS LATER, I STILL HAVE A KNOT ON MY FOREHEAD. I WILL NEVER PURCHASE A GRAND CHEROKEE AGAIN! I AM COMPLETELY AMAZED THERE ARE ZERO RECALLS!
Jan 26, 2021
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
I BOUGHT THIS CAR IN JAN. 2018 BRAND NEW. FOR THE FIRST YEAR OR SO I HAD NO PROBLEMS. AS OF JULY 2020 IT HAS STALLED ON ME FOR 5 TIMES. IT ONLY HAPPENS WHILE ON THE HIGHWAY (60-70MPH). THE LIGHTS ON THE DASHBOARD START BLINKING AND IT SAYS "SHIFT TO P TO START". IT DECELERATES VERY QUICKLY LUCKILY I'VE BEEN ABLE TO MERGE TO THE EMERGENCY LANE ON THE HIGHWAY BUT THIS LAST TIME (1/17/21) IT WAS VERY SCARY AS CARS WERE SWERVING IN ORDER TO AVOID HITTING ME. I'M UNABLE TO ACCELERATE SO THERE'S CARS GOING 60-80MPH FLYING PAST ME. ONCE I GET TO THE EMERGENCY LANE AND DOWN TO 5-7MPH THE CAR COMPLETELY STOPS (HARD STOP). I'VE TAKEN IT IN TO THE DEALER EVERY TIME AND EVERY TIME THEY CAN'T "DUPLICATE" MY COMPLAINT, THERE FOR NOTHING CAN BE DONE.CAN SOMEONE PLEASE FIX THIS AS I STILL HAVE 1 YEAR LEFT ON THIS CAR! IF NOT- IM TRADING IT IN & NO LONGER BUYING JEEPS. I HAVE THE DEALER INVOICE FOR ALL VISITS IF ANYONE NEEDS THEM.
Jan 25, 2021
ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
RECENTLY SUBMITTED A CLAIM. HAD TO TOW TO MY DEALERSHIP AND WAS JUST NOTIFIED THAT THE TRANSMISSION IS ALSO MALFUNCTIONING. I HAVE NOTIFIED MY DEALER IF THESE EXACT RECALLS AT THIS WEBSITE FOR THIS MAKE AND MODEL AND THEY ARE TELLING ME IT DOES NOT APPLY TO MY VEHICLE. BIZARRE. PLEASE HELP. I'VE ONLY HAD THIS CAR 8 MONTHS.
Nov 17, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING ON THE INTERSTATE WHEN ALL SERVICE LIGHT CAME ON AND STEERING WHEEL LOCKED UP AND THE CAR BEGAN TO POWER DOWN. I ALMOST CRASHED INTO A 18 WHEELER BECAUSE THE STEERING WHEEL WOULD NOT TURN PROPERLY. I WAS ABLE TO PULL OVER AND THE CAR WOULD NOT MOVE, SWITCH GEARS, STOP OR START. MY VEHICLE WAS SERVICED BY JEEP TWICE IN THE PAST TWO WEEKS.
Sep 13, 2020
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
I WAS DRIVING HOME AND THE JEEP SWITCHED TO NEUTRAL ON ITS OWN AND FLASHED "SHIFT TO PARK" ON THE SCREEN. I HAD TO ROLL TO THE SIDE OF THE ROAD, PUT IT IN PARK AND TURN IT OFF. I AM SCARED TO DRIVE IT. I HAVE KIDS. IF THIS HAPPENS ON THE HIGHWAY WE WILL BE HURT.
Aug 24, 2020
STEERING,ENGINE
1 complaint
I WAS DRIVING MY CAR AND THE CAR SHUT DOWN AND STEERING WHEEL LOCKED IN PLACE. A FLASHING MESSAGE CAME ON TO RESTART MY CAR. LUCKILY I WAS ON AN EMPTY ROAD AND NO ONE WAS BEHIND ME.
Jul 12, 2020
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
UCONNECT ON STEREO SYSTEM FREEZES UP. WHEN IT DOES THIS THE TEMPERATURE CONTROLS, PHONE, RADIO, NAVIGATION SYSTEM AND EVERYTHING IT CONTROLS STOPS WORKING. THE VEHICLE CAN BE STATIONARY OR MOVING AND IT JUST STOPS WORKING, HAVE TO PULL OVER AND TURN VEHICLE OFF AND WAIT FOR AT LEAST 5 MINUTES FOR IT TO COME BACK ON. *TR
Jun 09, 2020
PARKING BRAKE,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WITH THE PARKING BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT INCLUDED.
May 28, 2020
STRUCTURE,UNKNOWN OR OTHER
1 complaint
TOOK MY CAR TO THE DEALER BECAUSE THE SUNROOF IS LEAKING THEY TRIED TO FIX IT TWICE FAILED THE SECOND TIME I TOOK IT THE COMPLETE DRIVERS SIDE FLOOR OF MY VEHICLE WAS WET THEY SAID THE REASON WHY IT WAS WET BECAUSE IT THE SUNROOF BOLTS HAD RUSTED IT IS LESS THAN A YEAR OLD AND ALREADY HAS RUST .
Nov 07, 2019
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING THE CAR WITH 750 MILES THE ELECTRONIC STABILITY CONTROL, ABS, CHECK ENGINE, BRAKE SERVICE ANTILOCK BRAKE SYSTEM LIGHTS ALL COME ON. WHILE DRIVING NOTICED CAR WASNT TRACKING MILES THEN DIED ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR.
Jun 15, 2019
WHEELS
1 complaint
THE JEEP GRAND CHEROKEE CAME WITH 20 INCH TIRES. THE "FULL SIZE SPARE" IS ONLY 18 INCH. THE INTERNET SAYS HAVING 2 DIFFERENT SIZE TIRES CAN BE DANGEROUS FOR DRIVING AND /OR DAMAGING TO THE DIFFERENTIAL. JEEP SHOULD BE MADE TO GIVE A VALID FULL SIZE SPARE TIRE. THE CUSTOMER HAS TO PAY EXTRA FOR THE 'FULL SIZE SPARE'.
Jun 02, 2019
Frequently Asked Questions
How many problems does the 2019 JEEP Grand Cherokee have?
The 2019 JEEP Grand Cherokee currently has 331 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2019 JEEP Grand Cherokee?
The most common problems reported for the 2019 JEEP Grand Cherokee are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2019 JEEP Grand Cherokee problem data come from?
All problem and complaint data for the 2019 JEEP Grand Cherokee comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - JEEP Grand Cherokee
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
Other JEEP Models
Cherokee
CJ-5
CJ-6
CJ-7
CJ-8 Scrambler
Comanche
Commander
Compass
Gladiator
Grand Cherokee L
Grand Wagoneer
Grand Wagoneer L
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models