2011 JEEP Liberty Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
178
Complaints Reported
Complaints by Component
FUEL/PROPULSION SYSTEM
28 complaints
Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.
Jul 14, 2025
I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me since brand new, the other was bought used. PLEASE PLEASE help us out!!! I have spent so much money trying to repair these vehicles!!! THE ECM & OXYGEN SENSOR need to be recalled!!!
Jul 28, 2023
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE THE CONTACT WAS FUELING THE VEHICLE, THE FUEL TANK STOPPED MIDWAY INTO FILLING UP. AS A RESULT, THE FUEL SPILLED ONTO THE GROUND. THE FUEL NOZZLE SHUT OFF REPEATEDLY, WHICH THE CONTACT FELT WAS A SAFETY ISSUE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DEALER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Dec 27, 2019
DURING FILLING UP WITH GAS, WITH THE VEHICLE PARKED ON LEVEL GROUND WITH ENGINE OFF, THE FUELING NOZZLE WILL CLICK OFF WHEN THE TANK IS FULL. HOWEVER, APPROXIMATELY 1 SECOND AFTER THE NOZZLE CLICKS OFF, A SIGNIFICANT AMOUNT OF FUEL SURGES BACK OUT ONTO THE SIDE OF THE VEHICLE, THE OPERATOR, AND THE GROUND. ESTIMATE ABOUT 1-2 CUPS OF FUEL. THIS HAPPENS REGARDLESS OF WHETHER FUELING FAST OR SLOW. ! ASIDE FROM DAMAGING THE PAINT AND FINISH ON THE VEHICLE, FUEL SPLASHING ONTO THE OPERATOR CREATES A VERY HAZARDOUS SITUATION!
Dec 26, 2019
WHEN THE HELL IS CHRYSLER GOING TO TAKE THE FUEL OVERFLOW/SPILLAGE ISSUE SERIOUSLY! RATHER THAN JUST CHARGING THEIR CUSTOMERS $1200 MORE TO REPLACE TANK, REPLACE THE CHECK VALVE IN THE TANKS! JEEZUS!!!! HTTPS://YOUTU.BE/V4DXHSACHB4 IT AFFECTS SO MANY FREAKING PEOPLE. GET YOUR HEADS OUT OF YOUR BUTTS AND DO SOMETHING ABOUT IT INSTEAD OF STICKING YOUR HEADS IN THE SAND AND NOT GIVING A CRAP HOW MANY PEOPLE ARE GETTING COVERED IN GASOLINE FOR EFF'S SAKE! C'MON PEOPLE...CHIME IN. THESE A-HOLES AREN'T GOING TO DO ANYTHING UNTIL WE FRIGGIN' RISE-UP, OR PEOPLE START CATCHING ON FIRE...FOR THE LOVE OF GOD!
Oct 15, 2019
+ 23 more complaints for this component
AIR BAGS
23 complaints
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
Sep 13, 2024
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
Apr 08, 2024
THE AIR BAG DASH LIGHT HAS RECENTLY COME ON, AFTER THE MECHANIC TRIED UNSUCCESSFULLY TO RESET IT THE SAME ERROR MESSAGE POPS UP. WHEN THE COMPUTER IS CONNECTED IT SHOWS THE ONLY AIRBAG AFFECTED IS THE ONE IN THE STEERING WHEEL. THIS VEHICLE HAS NEVER BEEN IN A CRASH, MUCH LESS ANYTHING TO CAUSE THE AIRBAG TO DEPLOY SO IT IS THE ORIGINAL. IT STAYS ON CONSISTENTLY ANYTIME THE KEY IS IN THE ON/STARTED POSITION
Apr 05, 2020
PASSENGER AIRBAG LIGHT STAYS ON ON THE DASH
Feb 04, 2020
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED AND DROVE THROUGH A RED LIGHT AND CRASHED INTO ANOTHER VEHICLE CROSSING AN INTERSECTION. THE AIR BAGS ONLY DEPLOYED ONCE THE VEHICLE WAS FULLY STOPPED, NOT UPON IMPACT. THE CONTACT' SON WAS ADMITTED TO THE HOSPITAL FOR OBSERVATION, BUT DID NOT SUSTAIN ANY MAJOR INJURIES. THE CONTACT HAD A CUT ON HER LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE VEHICLE WAS NOT TOTALED AND WAS NOT DIAGNOSED OR REPAIRED. POLICE REPORT NUMBER: 192113977 WAS FILED. THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Oct 03, 2019
+ 18 more complaints for this component
ELECTRICAL SYSTEM
17 complaints
Faulty TIPM Several electronic issues including Electronic Throttle System. Vehicle doesn't respond due to faulty TIPM Sometimes starts very rough and stalls out
May 24, 2022
RAIN LEAKS THROUGH REAR DOOR AND TRIPS SENSORS AND ACTIVATES ALARM.
Sep 10, 2018
THE LIFT GATE SENSOR GETS DAMP WHEN IT RAINS DUE TO THE WAY THE WEATHER STRIPPING IS INSTALLED ON THE BACK WINDOW ON THE GATE. THIS CAUSES THE GATE AJAR SENSOR TO GO OFF THUS CAUSING THE ALARM TO GO OFF. THE ONLY WAY TO STOP IT IS TO NOT BE ABLE TO LOCK YOUR VEHICLE WHICH IS NOT SAFE EITHER. THIS HAS BEEN HAPPENING REPEATEDLY ALMOST DAILY FOR THE LAST 2 MONTHS.
Feb 15, 2018
I WAS DRIVING AT 60MPH ON THE GARDEN STATE PKWY WHEN THE JEEP JUST DIED!!! I WAS IN THE MIDDLE LANE AND ALL THE LIGHTS WENT ON AND I BARELY WAS ABLE TO GLIDE OVER 3 LANES TO THE SHOULDER AND WAIT FOR TOW TRUCK. I HAVE THIS JEEP FOR 3 YEARS AND THIS IS THE 3RD MAJOR REPAIR I HAD TO DO ON IT!!!
Sep 27, 2017
THE JEEP WILL RANDOMLY STALL WHEN I TRY TO ACCELERATE, ESPECIALLY IN SITUATIONS WHERE I NEED TO ACCELERATE QUICKLY, E.G. AT AN INTERSECTION OR WHEN MERGING ONTO THE INTERSTATE. I WILL PRESS THE GAS, AND THE JEEP WILL NOT ACCELERATE. I WILL PUSH DOWN MORE ON THE GAS, AND THE JEEP DOES NOT RESPOND. IT HAS NEARLY CAUSED AN ACCIDENT EVERY TIME. ALSO, THE JEEP WILL RANDOMLY NOT START. I WILL TURN THE KEY, THERE IS ONE CLICK, ALL THE LIGHTS ON THE DASH COME ON AS USUAL, BUT THE VEHICLE WILL NOT FIRE UP. I CAN TURN THE KEY REPEATEDLY, BUT THE VEHICLE WILL NOT START. I HAVE TO LET THE JEEP SIT FOR ABOUT 20 MINUTES BEFORE IT WILL START UP AGAIN. NO CODES ARE SENT TO THE COMPUTER SIGNALING AN ERROR OR MALFUNCTION. NO LIGHTS COME ON IN THE DASH, EITHER. MY JEEP IS RANDOMLY NOT FUNCTIONING WHEN BEING STARTED OR WHEN ACCELERATING AND YET, THE JEEP IS NOT SENDING ANY CODES OR DISPLAYING ANY LIGHTS TO INDICATE ANY PROBLEMS. THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS COMPLETELY FAULTY AND IS GOING TO CAUSE SERIOUS HARM TO MY FAMILY AND OTHERS!
Aug 16, 2017
+ 12 more complaints for this component
ENGINE
14 complaints
OIL PAN RUSTING OUT AROUND DRAIN PLUG. OIL LEAKING.
Oct 30, 2019
2011 JEEP LIBERTY WITH 76,310 EXPERIENCED IMMEDIATE AND CATASTROPHIC ENGINE FAILURE WHILE DRIVING ON A CITY STREET. JUST PRIOR TO FAILING THE OIL PRESSURE AND CHECK ENGINES LIGHTS CAME ON. A KNOCKING NOISE OCCURRED RIGHT BEFORE FAILURE. OIL BLEW FROM THE ENGINE COVERING ROADWAY UNDER THE VEHICLE. THE VEHICLE WAS ALWAYS SERVICED BY THE LOCAL JEEP DEALERSHIP PER THE RECOMMENDED SCHEDULES. THE VEHICLE WAS TOWED TO THE SAME DEALERSHIP WHERE IT WAS SERVICED. TEAR DOWN OF THE ENGINE BY JEEP CERTIFIED TECHNICIANS REVEALED SEVERAL FAILED COMPONENTS MAKING EXACT ROOT CAUSE OF FAILURE UNKNOWN. COST TO REPLACE THE ENGINE AND RELATED PARTS WAS $7,800. CHRYSLER CUSTOMER CARE WAS CONTACTED ABOUT COVERING THE COST OF THE ENGINE. ANY ASSISTANCE BY CHRYSLER WAS DENIED.
Feb 01, 2019
MY HUSBAND HAD DRIVEN TO A DOCTORS APPOINTMENT. WHEN HE GOT IN THE JEEP TO LEAVE IT WOULDN'T START. WE HAD IT TOWED TO OUR MECHANIC. AFTER HE INSPECTED THE VEHICLE HE SAID A PISTON RING HAD COME OFF THE #1 CYLINDER AND FALLEN BELOW THE PISTON CAUSING THE CYLINDER TO BE DAMAGED. IT WILL REQUIRE A NEW MOTOR WHICH WILL COST $4000-$5000 IF WE CAN FIND A DECENT ENGINE. APPARENTLY THESE ENGINES CAN BE DIFFICULT TO FIND AND ARE MORE EXPENSIVE BECAUSE THIS IS A COMMON PROBLEM.
Oct 16, 2018
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING AND THE VEHICLE WAS UNABLE TO BE DRIVEN. QUIRK CHRYSLER DODGE JEEP RAM (830 PLAIN ST, MARSHFIELD, MA 02050, (781) 319-3000) DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Oct 02, 2018
WHILE SITTING AT A STOP LIGHT, MY JEEP JUST SHUT OFF WITH NO WARNING. WHEN I TRIED TO RESTART IT, IT MADE A STRANGE SOUND WHILE IT WAS TURNING OVER. I CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP & WAS TOLD THAT THE ENGINE VALVES WERE DAMAGED & WILL REQUIRE A NEW ENGINE AT $8100.00
Nov 20, 2017
+ 9 more complaints for this component
STRUCTURE
8 complaints
HI THE MAIN CONCERN AND PROBLEM WITH THIS CAR IS THE SKY SLIDER! MILLIONS OF PEOPLE ARE EXPERIENCING THIS ISSUE ALL AROUND. IT FAILED ME RIGHT AWAY! AFTER ON INCIDENT WHEN I WAS DRIVING ON HIGHWAY THE SKY SLIDER JUST CAME OFF!!! IT ALMOST CAUSED MULTIPLY ACCIDENTS! YOU CAN'T EVEN FIND THE PARTS SINCE JEEP STOP MAKING KNOWING THAT THE MESSED UP !
Sep 03, 2020
SKYSLIDER ROOF STOPPED WORKING, DOESN'T SEAL,COULD POTENTIALLY FLY OFF, MANUFACTURER STATES PARTS ARE NO LONGER AVAILABLE AND WILL NOT BE MANUFACTURED
Jan 08, 2019
THIS JEEP LIBERTY HAS A SKY SLIDER ROOF WHICH OPENS LIKE A CONVERTIBLE TOP. THE TOP MALFUNCTIONED WHEN TRYING TO OPEN IT AND WE WERE UNABLE TO CLOSE IT ELECTRONICALLY WITH THE CONTROL BUTTONS. IT REMAINED PARTIALLY OPEN AT THE FRONT AND ALONG THE SIDES. THIS HAPPENED WHILE USING IT IN A STRAIGHT LINE AT AROUND 55 MPH ON A 2-LANE HIGHWAY IN NORTH DAKOTA WHILE ON A TRIP ABOUT 250 MILES FROM HOME. THE DEALER WAS ABLE TO MANUALLY PUSH IT DOWN MOST OF THE WAY BUT INFORMED US THAT THE ENTIRE ASSEMBLY INCLUDING MOTORS, ARMS, CABLES, AND CLOTH TOP WOULD HAVE TO BE REPLACED. THE PARTS WERE ORDERED 7/9/18, AND IT IS NOW 10/2/18 AND JEEP DOES NOT HAVE A SUPPLIER FOR THE PART. I CONTACTED JEEP CUSTOMER CARE 877-426-5337 ON 9/14/18 TO SEE IF THEY COULD ESCALATE THE SITUATION BUT THEY STATE JEEP IS WAITING FOR A NEW SUPPLIER. I HAVE A CASE OPENED WHICH IS ASSIGNED TO A CASE MANAGER. DRIVING IT CREATES A SAFETY CONCERN BECAUSE IT HAS TO BE DRIVEN WITH THE WINDOWS PARTIALLY DOWN BECAUSE THE AIR PRESSURE PUSHES THE TOP UP AND CREATES GAPS TO THE OUTSIDE AIR. IT IS DISCONCERTING AND DISTRACTING DRIVING IN THE RAIN AND HERE IN MINNESOTA IT WILL BE VERY COLD AND SNOWY SOON, WHICH WILL CREATE AN EVEN GREATER SAFETY CONCERN FOR THE 79 YEAR OLD OWNER.
Oct 02, 2018
RETRACTABLE ROOF WOULD NOT CLOSE PROPERLY. WHEN CLOSING, ROOF WOULD NOT FULLY CLOSE AND SEAL CREATING OPENINGS EXPOSING THE INTERIOR TO HARSH WEATHER CONDITIONS. WHEN DRIVING CAR TO SEEK REPAIR, FRONT SECTION OF ROOF CAME OFF TRACK AND FLEW BACKWARDS. FORTUNATELY IT DID NOT FLY OFF THE CAR BUT THE POTENTIAL FOR THIS TO HAPPEN IS A VERY SERIOUS SAFETY CONCERN. THIS IS NOT AN UNCOMMON PROBLEM FOR THIS RETRACTABLE ROOF SYSTEM SO, I TRUST THIS IT WILL BE RECALLED FOR REPAIR/REPLACEMENT BEFORE A TRAGEDY OCCURS.
Jul 26, 2018
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE SOFT TOP OF THE VEHICLE OPENED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND OBSERVED THAT A PIN WAS MISSING AND THE TOP STARTED TO SLIDE OPEN. THE CONTACT MENTIONED THAT THIS WAS THE SECOND OCCURRENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PIN WAS MISSING AND A CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
Dec 08, 2016
+ 3 more complaints for this component
UNKNOWN OR OTHER
7 complaints
The transmission doesn’t work properly. It has trouble getting into second gear, at times it doesn’t change to third gear or higher. On one occasion it briefly got stuck in overdrive
Sep 11, 2022
My 2011 Jeep Liberty sport on 06-27-21, was sitting in a Super market parking lot while shopping. I returned from shopping and noticed my - Rear back door glass was completely blown out,exploded. Was it a break-in situation ? Or what caused this ? I called the police to make a report. The policeman said to contact insur. for replacement of blown out glass, and he filed his report. It is unknown my me,or policeman why this occurred. It, most definitely a Safety issue on 2011 Jeep Liberty Sport model
Jun 27, 2021
I HAVE A JEEP LIBERTY 2011 W/ A SKY SLIDER ROOF- WHERE THE ENTIRE ROOF IS FABRIC AND SLIDES BACK. IT STOPPED WORKING & WOULDN'T SHUT ON TUESDAY AND THE ONLY PLACE THAT COULD PUT IT INTO A GARAGE AND LOOK AT IT BEFORE THE RAIN- WAS THE DEALERSHIP. I HEARD BACK FROM THEM TODAY- THEY NO LONGER MAKE THE PART THAT'S BROKEN. THEY WERE ABLE TO SHUT THE ROOF, BUT I CAN NEVER OPEN IT AGAIN B/C IT WON'T SHUT AND I'LL HAVE TO PAY THEM $243 AGAIN TO CLOSE IT. I'M READING ONLINE THAT THIS IS A COMMON PROBLEM ' AND EVEN WHEN THE ROOF IS SHUT IT- WIND CAN GET UNDER IT AND BLOW COMPLETELY OFF- POTENTIALLY CAUSING ACCIDENTS IF IT WERE TO RIP COMPLETELY OFF. I CAN'T BELIEVE THIS HASN'T BEEN RECALLED. I KNOW ITS COMMON FOR PLACES TO STOP MAKING PARTS AFTER 10 YEARS, BUT THERE SHOULD BE SOME RESOLUTION OFFERED TO SHUT YOUR ROOF WITH REASSURANCE IT WON'T RIP OFF AND HURT SOMEONE. I'M PRETTY MUCH SCARED TO DRIVE MY JEEP OVER 50 MPH NOW AND JEEP BASICALLY JUST THREW ME BACK OUT IN THE WORLD WITH NO WAY TO FIX IT BECAUSE THEY HAVE NO WAY TO FIX IT. THIS IS NO WAY FOR A COMPANY TO PERFORM . I WAS A LOYAL JEEP OWNER SINCE 1997! HERE ARE SOME PICS OF OTHER PEOPLES ROOFS FLYING OFF. *TR
May 29, 2020
CURRENTLY MY 2011 JEEP LIBERTY (JET) IS BLOWING COLD AIR FROM THE VENTS ON THE DRIVER SIDE. BLOWING WARM AIR THROUGH THE VENTS ON THE PASSENGER SIDE. NO HEAT AT ALL COMING OUT ON THE FLOOR NO MATTER WHAT DIAL I TURN IT TO, NO HEAT WHILE THE CAR IN SITTING OR IN MOTION. THIS BEGAN A FEW YEARS AGO AND IT'S GOTTEN WORST. I LIVE IN MICHIGAN AND IT'S ABOUT TO GET COLD.
Oct 30, 2019
SKYSLIDER ROOF UNHINGES OFF TRACK AND LEAKS TERRIBLY. ALMOST BLEW OFF ON HIGHWAY WHILE DRIVING 65 MPH. CANNOT BE PUT BACK ON TRACK
May 16, 2019
+ 2 more complaints for this component
POWER TRAIN
6 complaints
The contact owns a 2011 Jeep Liberty. The contact stated while starting the vehicle, the contact heard a clicking sounding and the vehicle lunged forward. The check engine warning light was illuminated. The vehicle was taken an independent mechanic and the contact was informed that the vehicle needed to be diagnosed by a dealer. The contact was referred to the dealer. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 73,000.
Jun 14, 2023
TRANSMISSION SHUDDERS/CHATTERS WHEN ON THE OPEN HIGHWAY WHEN GOING AT LEAST 50 MILES PER HOUR. WHEN THIS OCCURS YOU HAVE TO TAKE YOUR FOOT OFF THE GAS TO GET THE TRANSMISSION SHUDDER TO STABILIZE. THIS WILL BE THE SECOND TIME I AM BRINGING TO THE DEALER FOR TRANSMISSION SHUDDER RELATED PROBLEMS.
Mar 11, 2017
FROM THE FIRST DAY I BOUGHT THE VEHICLE I HAD PROBLEMS WITH TRANSMISSION. VEHICLE ROLLS BACK WHILE I GEAR. I HAVE TAKEN IT BACK THREE TIMES BUT IT STILL ISN'T FIXED. THREE TIMES I HAVE ROLLED BACK WHILE STOPPING AT A LIGHT WHILE IN DRIVE. THIS IS S AUTOMATIC SO ONE WOULD NOT BE EXPECTING TO ROLL BACKWARDS. EACH TIME. I AALMOST HIT A VEHICLE BEHIND ME. IVE BEEN TOLD BY OTHER OWNERS THAT THEY HAVE EXPE RIENCED THE SAME. DEALER SAYS IT IS NORMAL!!!!
Aug 10, 2015
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE PCM MODULE NEEDED TO BE REPROGRAMMED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Aug 14, 2014
VEHICLE WAS PARKED ON TOP OF A HILL, TRANSMISSION IN PARK, KEY TURNED OFF. I SAT IN FRONT SEAT FOR SEVERAL MINUTES WHILE ENGINE WAS STOPPED AND TURNED OFF, I GOT OUT OF THE JEEP, OPENED THE BACK DOOR TO GET OUT SOME EQUIPMENT I WAS NEEDING FOR WORK. THE JEEP BEGAN TO ROLL DOWN THE HILL KNOCKING ME SIDEWAYS. IT WAS IN THE 2 WD POSITION. I COULD ONLY WATCH AS THE JEEP WAS HEADED FOR TWO LANE TRAFFIC, THIS IS THE SECOND TIME THIS JEEP HAS DONE THIS, SAME SCENARIO. BOTH TIMES THE WHEELS WERE ALL ROLLING, NOT SLIDING. I USED THE 4 WD EARLIER THE SAME DAYS, ON BOTH OCCASIONS BUT IT WAS IN 2 WD AT TIME OF ROLLING. HAD IT TOWED TO A JEEP DEALER GARAGE, THEY CANNOT DIAGNOSE IT, WOULD NOT ALLOW A RENTAL CAR, HAD TO LEAVE IT WITH DEALER TO FURTHER TRY TO "REPLICATE" AND DIAGNOSE. VERY DANGEROUS! BOTH EVENTS THE JEEP WAS ON A HILL AND ROLLED TOWARDS BUSY HIGHWAYS, THANKFULLY STOPPED ON OWN WITHOUT HITTING SOMETHING OR SOMEONE OTHER THAN ME ON THE SECOND EVENT. THANKFULLY NO CHILDREN/PETS/OTHERS WERE NEAR OR BEHIND THIS VEHICLE! *TR
Nov 29, 2013
+ 1 more complaint for this component
SERVICE BRAKES
6 complaints
MY VEHICLE WAS IN MOTION AND I WAS DRIVING ON A THREE LANE STREET WITH A SPEED LIMIT OF 45 MPH WHEN THE ABS BRAKE SYSTEM SUDDENLY SEIZED. THE BRAKES REMAINED ENGAGED AND THE ONLY WAY I COULD DRIVE MY CAR WAS TO PUT IT IN REVERSE, THEN NEUTRAL THEN DRIVE. MY ENTIRE DRIVE HOME I COULD HEAR THE BRAKES AND WHENEVER I HAD TO STOP AT A STOP SIGN THE BRAKES WOULD LOCK.
Jan 15, 2021
IF THE CAR IS STOPPED ON A HILL THE BRAKES WILL SEIZE UP. THE TRACTION CONTROL AND ABS LIGHTS WILL STAY ON. IT TAKES ABOUT A DAY FOR THE BRAKES TO RELEASE. THIS CAN HAPPEN WHILE DRIVING AS WELL. IT HAS HAPPENED 5 TIMES. THE SYSTEMS CAN ALSO BE RESET BY PULLING THE ABS FUSES. THE VEHICLE WILL NOT MOVE WHILE THE BRAKES ARE LOCKED. THIS HAS HAPPENED ON THE HIGHWAY AND THE MIDDLE OF THE ROAD.
Nov 07, 2019
DRIVING MY VEHICLE TODAY AND STARTED SHAKING IN FRONT PASSENGER SIDE. I PULLED OVER THINKING A FLAT TIRE. NOTHING AND CONTINUED. I THEN BEGAN SMELLING BURNING AND MORE SHAKING AND SMOKE. I PULLED OVER AGAIN AT THIS POINT . MY FRONT BRAKES LOCKED UP. ONE MONTH AGO I HAD SIMILAR SITUATION WITH BACK BRAKES AND HAD TO HAVE BOTH CALIBERS AND ROTERS AND PADS REPLACED. ALL FOUR CALIBERS WILL NOW HAVE BEEN REPLACED ON THIS VEHICLE AND ROTERS DUE TO CALIBERS FREEZING . VEHICLE WAS TOWED AND UNDRIVABLE.
May 10, 2018
NOTICED HEAT AND SMELL COMING FROM REAR LEFT WHEEL. THE FIRST TIME IT HAPPENED THE BRAKE CALIPER FROZE, I HAD IT CHANGED IN 2014. ALSO ON THE SAME WHEEL I HAD TO CHANGED 2 TIMES THE ABS SENSOR, ONE TIME IN 2015 AND AGAIN 2017. MY MECHANIC OBSERVED THE BRAKE HOSE (REAR LEFT WHEEL) MALFUNCTIONNED WHICH IN TURN IS MELTING THE BRAKE PAD WHICH IS SMUDGING ONTO THE ROTOR. HE EXPLAINED THAT THE BRAKE FLUID IS BOILING DUE TO THE BRAKE HOSE. JEEP IS 43,000 AND THIS WILL BE MY SECOND BRAKE JOB. I NEED TO CHANGE BRAKE HOSE, PAD, CALIPER AND ROTOR ON BOTH SIDE TO MAKE IT SAFE TO DRIVE. PLEASE HELP ME FIND IF THERE IS A PROBLEM WITH THE BRAKE HOSE THAT HAS BEEN REPORTED BY OTHERS OWNERS OF JEEP LIBERTY 2011. THANK YOU VERY MUCH. THE BRAKE HOSE IS BACK ORDERED AND WE WERE TOLD IT WILL TAKE ABOUT 2 TO 3 WEEKS FOR THE PART. IT IS SCARY!
Jan 09, 2018
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY 4X4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 48 MPH HE ENCOUNTERED A LARGE PUDDLE OF WATER. THE BRAKE PEDAL WAS DEPRESSED AND IMMEDIATELY THE VEHICLE SPUN OUT OF CONTROL CAUSING THE CONTACT TO CRASH INTO A NEARBY WALL. THE DRIVER SUSTAINED BRUISES TO THE LEFT LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY UNTIL FURTHER INVESTIGATION. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
May 13, 2013
+ 1 more complaint for this component
VISIBILITY
6 complaints
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, WATER LEAKED INTO THE VEHICLE FROM THE SKY SLIDER ROOF. THE CONTACTED INDICATED THAT THE SKY SLIDER WOULD NOT REMAIN CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO GALEANA DODGE JEEP (14375 S. TAMIAMI TRL, FORT MYERS, FL) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER NO LONGER SUPPLIED THE PARTS TO REPAIR THE ROOF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Jun 06, 2019
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AND PARTS WERE HANGING LOOSELY FROM THE VEHICLE. THE SUN ROOF ALSO LEAKED WHEN IT RAINED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS DODGE RAM (2800 PATRIOT BLVD, GLEN VIEW, IL 84744) AND REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
Dec 31, 2018
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE IN A RAIN STORM, WATER LEAKED INTO THE VEHICLE FROM THE SUN ROOF. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
Dec 12, 2018
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE ATTEMPTING TO CLOSE THE SUN ROOF, IT CAME OFF TRACK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FULLERTON FORD (1044 US-22, SOMERVILLE, NJ 08876, (908) 722-2500), BUT WAS NOT DIAGNOSED. HOWEVER, THE DEALER STATED THAT THE SUN ROOF HEADLINER NEEDED TO BE REMOVED AND THAT THE CABLES AND MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
Aug 17, 2017
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
May 12, 2015
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
4 complaints
The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Mar 27, 2023
THIS HAS HAPPEN TO MY VEHICLE JUST ABOUT EVERY TIME I GO FILL UP AT THE GAS STATION. I ASK TO FILL IT CASH AND EVERY TIME THE GAS OVERFLOWS OUT OF FILLER TUBE. GAS RUNS DOWN THE SIDE OF MY VEHICLE GOING ALL OVER THE GROUND. TOOK IT TO MY LOCAL DEALERSHIP AND HAD THEM LOOK INTO THE SITUATION. AFTER GETTING IT BACK THEY TOLD ME THAT THE NPF (NO PROBLEM FOUND). I HAVE DONE THE RESEARCH AND HAVE FOUND TSB'S FROM EARLIER MODEL YEARS OF HAVING THE SAME PROBLEM. THIS ISSUE OF OVERFLOWING THE TANK IS A SERIOUS CONDITION AND SHOULD BE RECALLED DUE TO THE FACT THAT 1. IT HAS THE POTENTIAL TO CREATE AN EXPLOSION. GAS OVERFLOWING ONTO THE SIDE OF THE VEHICLE OMITS VAPORS AND THE VAPORS ARE WHAT EXPLODE. 2. WITH THE GAS GOING ALL OVER THE SIDE OF THE VEHICLE IT PREMATURELY TAKES AWAY THE TOP CLEAR COAT AND PAINT LAYERS. WHICH WILL EVENTUALLY COULD GO TO BARE METAL CREATING A RUST ISSUE. 3 IS THE ENVIRONMENTAL ISSUE, ACCORDING TO NJDEP IF ONE DROP OF GAS GETS ON THE GROUND IT LEGALLY HAS TO BE REPORTED TO THEM. KNOWING THAT MOST STATIONS ARE OPERATED UNDER EXTREME SPEEDS, I HIGHLY DOUBT THAT IT IS BEING REPORTED PROPERLY. I KNOW FOR A FACT THAT THE SERVICE STATIONS IN MY AREA THE EMPLOYEES ARE CLUELESS TO THE RULES AN REGULATIONS. I CALLED THE CORPORATE OFFICE FOR A STATION AND THEY SAID THEY WERE SORRY AND OFFERED ME A $10.00 GIFT CARD. IN HINDSIGHT IT WAS NOT THEIR FAULT. IT IS THE FAULTY FUEL TANK AND PRESSURE SYSTEM. THIS NEEDS TO BE LOOKED AT SERIOUSLY, JUST BECAUSE THERE HASN'T BEEN A FIRE OR ANY SERIOUS INJURIES TO DATE DOESN'T MEAN IT IS NOT A REAL ISSUE. I HOPE THIS GETS LOOKED INTO AND PROPERLY MITIGATED. THANK YOU *TR
Jan 20, 2015
DURING FUEL FILL-UP, DIRECTLY AFTER THE PUMP AUTOMATICALLY SHUTS OFF, A LARGE AMOUNT OF GAS WILL SPILL BACK OUT OF THE FILLER HOSE. THIS HAPPENS AT ALL GAS STATIONS. DURING THE FIRST TIME, I WAS STANDING RIGHT NEXT TO THE GAS AND HAD GASOLINE SPLASHED ON MY PANTS A SHOES. I HAVE TO ESTIMATE THE AMOUNT OF FUEL TO PUT INTO THE TANK AS TO AVOID SPILLAGE. I AM AFRAID THAT IF I GO TO A FULL-SERVICE STATION, THE ATTENDANT WILL BE DOUSED WITH GAS AT MY EXPENSE. *JS
Apr 28, 2014
WHEN FILLING THE GAS TANK, GASOLINE OVERFLOWS AND SPILLS OUT OF THE VEHICLE. THIS HAPPENS EVERY TIME I FILL UP! IT'S A VERY DANGEROUS SITUATION AND NOT VERY GOOD FOR THE ENVIRONMENT! *TR
Aug 22, 2013
SEAT BELTS
4 complaints
MY DRIVERS SIDE SEAT BELT WON'T LATCH WHEN STATIONARY OR IN MOTION.
Oct 26, 2018
THE DRIVERS SEATBELT DOESN'T LATCH. IT TAKES SEVERAL ATTEMPTS TO GET IT TO LATCH. OTHERWISE IT PULLS OUT AND YOU THINK IT'S LATCHED. THIS IS EXTREMELY UNSAFE !!!
Mar 09, 2017
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT SEIZED AND HE WAS UNABLE TO DISENGAGE THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 51,559.
Jan 07, 2013
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT HER DRIVERS SIDE SEAT BELT WAS TURNED AT ANGLE WHERE IT WAS PRESSING AGAINST HER SKIN AND LEAVING BRUISES. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THEY WERE NOT GOING TO MODIFY THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800. UPDATED 11/16/11*LJ
Oct 19, 2011
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
Airbag light is on. Right front passenger door won’t lock or unlock automatically. Left front aux light inop. Not bulb related. Right front aux light goes off when right turn signal is activated.
Oct 19, 2022
THE TIPM IN MY JEEP IS MESSING UP AND CAUSING ENGINE STALLING, RADIO FAILURE, ETC. I HAVE A BLUE DRIVER THAT CONSTANTLY GIVES ME CODES RELATED TO THIS PART DEFECT. I'VE ALSO GOT AN AIRBAG LIGHT COMING ON ALL THE TIME AND YET MY VIN SHOWS NO RECALLS FOR THIS PART. IF I GET INTO AN ACCIDENT MY AIRBAG MIGHT POSSIBLE FAIL. MY ENGINE HAS ALMOST STALLED 3-4 TIMES SINCE I'VE OWNED IT EITHER FROM A STOP LIGHT ACCELERATING OR CROSSING AT AN INTERSECTION THIS IS VERY DANGEROUS.
Jul 25, 2020
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OCCUPANT RESTRAINT MODULE (ORC) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 10/28/16*LJ
Aug 01, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
THE DOORS DO LOCK THROUGH THE ELECTRICAL SYSTEM. YOU CAN MANUALLY LOCK AND UNLOCK THE VEHICLE BUT CAN NOT LOCK/UNLOCK THROUGH THE ELECTRICAL SYSTEM. CD PLAYER ALSO DOES NOT WORK. I BELIEVE THE ISSUE MAY BE STEMMING FROM THE FUSE BOX UNDER THE HOOD, I HAVE CHECKED ALL THE FUSES AND EVERYTHING SHOWS TO BE GOOD.
Feb 15, 2020
THE ALTERNATOR ON THE VEHICLE WENT WHICH AFFECTED THE BATTERY AND THE COMPUTER SYSTEM, CAR NEARLY CAUGHT ON FIRE. THE REPAIR PERSON SAID THIS SHOULD HAVE BEEN LISTED AS A RECALL BECAUSE A CERTAIN FUSE COULD HAVE AVOIDED THE PROBLEM. THE COMPUTER IS ON BACK ORDER, GOING ON 3 WEEKS AND THIS APPEARS TO BE A ONGOING PROBLEM WITH THESE VEHICLES.
Jun 12, 2019
WHILE DRIVING THE WINDOW DRIVER SIDE SUDDENLY DROPPED AND SMOKE CAME OUT OF THE DRIVER DOOR PANEL. SMOKE INCREASED RAPIDLY AND HE BEGAN TO EMANATE FROM THE DOOR. ONCE PULLED OVER FLAMES BEGAN COMING THROUGH THE PLASTIC PORTION OF THE DOOR WHERE THE WINDOW AND DOOR LOCK CONTROLS ARE LOCATED.
Mar 13, 2018
SEATS
2 complaints
The driver side active head restraint system headrest deployed while at a stop light. The was no collision. The driver was knocked forward by the headrest in the head/neck resulting in injury. No warning lights or issues alerted to a problem or malfunction. There is no recall on this make/model. Mileage 77,000
Mar 02, 2022
HEADREST POPPED APART. CANNOT BE FIXED. WE WERE TOLD THAT PART THINKS IT HAS BEEN DEFLATED AND CANNOT BE RESET. *TR
Oct 31, 2014
STRUCTURE,UNKNOWN OR OTHER
2 complaints
JEEP SKY SLIDER FULL OPEN ROOF CANNOT CLOSE. THE VEHICLE WAS STATIONARY. THIS IS AN ELECTRIC ROOF WITH NO OPTION TO MANUALLY CLOSE. *TR
Jun 17, 2020
I PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER. IT IS AN IMMACULATE VEHICLE. HOWEVER, THE SKY GLIDER HAD LEAKED SOMETIME IN THE PAST OWNERSHIP TERRIBLY. STAINED INSIDE. THEY TOLD ME THEY HAD REPLACED THE SEAL AT SOME POINT. IT STILL LEAKS TERRIBLY. WHEN IT RAINS, WASH IT, ETC. I'D LIKE TO KNOW WHAT TO DO TO PERMANENTLY FIX THE LEAK
Jun 08, 2018
ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SOFT TOP COVER UNDERNEATH THE SUN ROOF WOULD NOT PULL OUT CORRECTLY. THE SOFT TOP WAS PART OF THE ELECTRICAL SYSTEM. THE FAILURE CAUSED AN ELECTRICAL SHORT IN THE ENGINE AND THE CHECK ENGINE, TIRE PRESSURE, AND SUN ROOF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GARAVEL JEEP (300 WESTPORT AVE, NORWALK, CT 06851, (203) 424-2688) WHERE IT WAS DIAGNOSED THAT A NEW EGR VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Apr 16, 2019
OWN 2011 JEEP LIBERTY, PROBLEM IS THETIPM DASH LIGHTS ON, ARE ABS, TRACTION CONTROL, AIR BAG, CHECK ENGINE, BRAKES,SEATBELT,SPEEDOMETER . AT FIRST THEY RE FLASHED IT AND UP DATED SOFTWARE , WHICH ENDED UP BEING 3 TIMES,AT NO CHARGE OBVIOUSLY THEY KNOW THERES A PROBLEM , NOW THEY SAID NEED TO REPLACE TIPM 1100 $ TO REPLACE ( SO MUCH FOR NO CHARGE )AFTER REPLACEMENT,NOW THEY SAY THE ABS MODULE IS BAD UNOTHER 600$ ,DID THEY CAUSE THAT PROBLEM FROM RE-FLASHING 3 TIMES , DID RE-SEACH THERE ARE THOUSANDS @ THOUSANDS UPON THOUSAND OF COMPLAINTS
Aug 12, 2016
VISIBILITY,VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER ROOF FAILED TO OPEN AND WATER WAS LEAKING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 SANTA MONICA BLVD, SANTA MONICA, CA 90404, 877-869-9640) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER ROOF NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,900. THE VIN WAS INVALID. *TT*JB
Dec 28, 2018
THE HEATER CORE ON THE LIBERTY BECAME PARTIALLY BLOCKED. THE HEATER CORE IS NOT SERPENTINE IN DESIGN. INSTEAD, IT HAS A SERIES OF PIPES THAT CONNECT THE TANKS ON BOTH ENDS. THE PROBLEM IS THAT THE BOTTOM OF THE HEATER CORE PLUGS UP. WATER CAN STILL PASS THROUGH THE UPPER PIPES, HOWEVER. SO THE TOP HALF OF THE HEATER CORE GETS HOT AND THE BOTTOM HALF DOES NOT. THE HAZARD HERE IS THAT THE WAY THE HEATER CORE IS POSITIONED IN THE AIR BOX, THE AIR THAT BLOWS OVER THE TOP HALF GOES TO THE PASSENGER SIDE. SO THE AIR THAT GOES TO THE DRIVER SIDE OF THE CAR IS THE AIR THAT BLEW OVER THE COLD, BOTTOM HALF OF THE HEATER CORE. THIS IS DANGEROUS BECAUSE THE DRIVER SIDE OF THE WINDSHIELD CAN'T BE DEFOGGED/DEFROSTED AND IF YOU ARE DRIVING ALONG AND A SNOW EVENT STARTS, YOU CAN QUICKLY LOSE VISIBILITY. THIS HAS BEEN AN ONGOING PROBLEM, AND I'VE BEEN ABLE TO GET A LITTLE BIT OF HEAT BACK BY DOING A STANDARD COOLANT FLUSH. I'VE HAD TO FLUSH IT TWICE A YEAR EVERY YEAR, HOWEVER, SINCE RIGHT ABOUT THE TIME THE WARRANTY EXPIRED. ACCORDING TO THE OWNERS MANUAL, IT SHOULDN'T NEED FLUSHED ANYWHERE NEAR THIS OFTEN. AND THE COOLANT IS USUALLY PRETTY RUSTY WHEN I FLUSH IT. A QUICK SCAN OF THE INTERNET TELLS ME THAT I'M NOT THE ONLY PERSON HAVING THIS HEATER CORE PLUG PROBLEM AND AFTER TALKING TO MY LOCAL JEEP DEALERSHIP I'VE DISCOVERED THIS PROBLEM IS FAIRLY COMMON. *TR
Jan 03, 2017
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE HAD A SKYSLIDER ROOF THAT MALFUNCTIONED. THE CONTACT HAD TO FORCEFULLY SHUT THE ROOF AFTER THE CABLES DISCONNECTED FROM THE GUIDE RAILS WITH THE CONVERTIBLE SUN ROOF. THE CONTACT CALLED ROTHROCK CHRYSLER DODGE JEEP RAM (1608 PLAZA LN, ALLENTOWN, PA 18104, (610) 439-8485), BUT THE PARTS WERE TOO HARD TO OBTAIN SO THEY DID NOT WANT TO ATTEMPT TO MAKE ANY REPAIRS. THE MANUFACTURER INFORMED THE CONTACT TO GET A REPAIR ESTIMATE WITHOUT ANY CHANCE OF REIMBURSEMENT. THE FAILURE MILEAGE WAS 44,000. *TT*JB
Dec 06, 2018
GATE LIGHT INDICATOR APPEARED ON DASH. THIS HAS HAPPENED SEVERAL TIMES SINCE - USUAL DURING MOIST WEATHER CONDITIONS. ALSO, FOR NO REASON, THE BACK GATE LATCH HAS EITHER COME APART OR BROKE. *TR
Jul 24, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
RIGHT FRONT TURN SIGNAL INOP. REPLACEMENT TIPM HAS CIRCUT SWAP FOR RIGHT FRONT TURN SIGNAL
Mar 28, 2018
WHILE DRIVING HOME FROM THE GROCERY STORE, THE DOME LIGHTS AND GATE OPEN WARNING LIGHT CAME ON. SINCE IT WAS AFTER DARK, THE LIGHT FROM THE DOME LIGHT WAS BLINDING AND MADE IT VERY DIFFICULT TO SEE. I IMMEDIATELY PULLED OVER AND CHECKED THE TAILGATE. THE TAILGATE AND WINDOW WERE BOTH FIRMLY LATCHED. WHEN STARTING TO DRIVE AGAIN, IT WENT OUT BUT ALMOST IMMEDIATELY CAME BACK ON. FORTUNATELY I WAS ABOUT A MILE FROM HOME AND MADE IT HOME WITHOUT INCIDENT. THIS SHOULD BE REPORTED TO THE NHTSA AS A POTENTIAL CRASH PROBLEM AS THE BRIGHT LIGHT SUDDENLY COMING ON COULD CAUSE AN ACCIDENT. I KNOW THERE ARE SOME OTHER ELECTRICAL RECALLS FOR THIS MODEL AND YEAR JEEP AND THIS SHOULD BE ADDED TO THE LIST. *TR
Jan 24, 2015
ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
ON TWO OCCASIONS, WHILE TRAVELING ON HIGH SPEED HIGHWAYS, MY JEEP SUDDENLY LOST POWER. WHEN THAT HAPPENED, I LOST POWER STEERING AND HAD TO MUSCLE THE CAR TO THE SIDE OF THE ROAD. I REMOVED THE KEEP FROM THE IGNITION. WHEN I TRIED AGAIN TO START IT, ALTHOUGH DIFFICULT, IT STARTED. MY MECHANIC RAN AN ELECTRICAL TEST, AND ON THE REPAIR ORDER HE WROTE: "RESEARCH SYMPTOMS. FIND HIGH FAILURE RATE OF TIPM MODULE. RECOMMEND RETURNING TO DEALER" BECAUSE THE APPARENT FREQUENCY ACROSS THE COUNTRY MAY LEAD TO "POSSIBLE WARRANTY EXTENSION OR OPEN CAMPAIGN".
Apr 01, 2017
ON 3 SEPARATE OCCASIONS, OVER THE COURSE OF THE LAST 5 MONTHS, MY JEEP HAS JUST RANDOMLY QUIT (ENGINE STALLED). THIS HAS HAPPENED WHILE DRIVING DOWN THE ROAD -(TWICE ON A FREEWAY, ONCE ON A SURFACE STREET)- ALL THE DASH INDICATOR LIGHTS HAVE COME ON AND MY JEEP ENGINE HAS JUST QUIT. I'VE BEEN VERY LUCKY THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER A COUPLE OF ATTEMPTS, I WAS ABLE TO RESTART MY JEEP. THERE IS NO WARNING TO THIS RANDOM STALLING, NO SPUTTERING, NO LOSS OF POWER, IT JUST QUITS WITH NO INDICATION. MY MECHANIC STATES THAT THIS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE THAT IS CURRENTLY ON A NATIONWIDE BACKORDER. THERE ARE 18 ORDERS IN FRONT OF MINE FROM MY LOCAL DEALERSHIP (THAT'S JUST ONE DEALERSHIP). THIS DEFECTIVE COMPONENT CAUSES YOUR VEHICLE TO RANDOMLY STALL OUT WHILE DRIVING - POTENTIALLY PUTTING MYSELF OR OTHERS IN DANGER OF AN ACCIDENT. I'M TOLD IT COULD BE WEEKS OR MONTHS BEFORE THIS PART IS AVAILABLE, SO EVERY TIME I GET IN MY JEEP I WONDER: "WILL THIS BE THE DAY THAT I GET IN AN ACCIDENT" OR WILL SOMEONE ELSE GET SERIOUSLY HURT BY HITTING ME? HOW MANY OTHERS ARE THINKING THE SAME THING? 100'S - 1000'S? I CAN'T AFFORD TO RENT A CAR FOR AN UNDETERMINABLE AMOUNT OF TIME, SO I HAVE NO CHOICE BUT TO DRIVE THIS VERY UNSAFE VEHICLE AND RISK MY LIFE AND THE LIFE OF OTHERS ON A DAILY BASIS.
Nov 04, 2015
VEHICLE SPEED CONTROL
2 complaints
VEHICLE CONTINUES TO ACCELERATE WHEN BRAKES ARE APPLIED. WHEN APPROACHING AN INTERSECTION ON SUBURBAN STREET WITH STOPPED VEHICLES, BRAKES WERE APPLIED, THE CAR CONTINUED TO ACCELERATE CAUSING A CRASH. ONLY BY CHANGING GEAR TO PARK, DID ACCELERATION STOP.
Oct 26, 2016
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK AND UNRESPONSIVE, CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES WHERE THEY REPLACED THE THROTTLE BODY SENSOR BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER REPAIRS. A CLAIM WAS ALSO FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,622. UPDATED 11/14/11 *BF THE CONSUMER STATED WHEN THE FAILURE OCCURRED, THE ENGINE WOULD SURGE TO 2600 RPM'S AND CONTINUE UNTIL THE VEHICLE WAS SHUT OFF. THE ACCELERATOR PEDAL WAS INOPERABLE. THE CONSUMER HAD TO SLAM ON THE BRAKES AND PUT THE GEAR IN NEUTRAL. UPDATED 11/18/11 THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH, AS THE ACCELERATOR PEDAL WAS COMPLETELY UNRESPONSIVE. ON A SEPARATE OCCASION, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY LURCHED FORWARD THROUGH THE RED LIGHT INTO THE INTERSECTION. THE CONSUMER STOPPED THE VEHICLE FROM GOING ANY FURTHER BY SLAMMING ON THE BRAKES AND THROWING THE TRANSMISSION INTO NEUTRAL. THE THROTTLE POSITION SENSOR WAS REPLACED, AS WELL AS THE MAIN COMPUTER. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 12/28/11
Oct 27, 2011
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. ON SEVERAL OCCASIONS, THE HEADLIGHTS AND WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE DRIVER AND PASSENGER TURN SIGNAL INDICATORS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Apr 15, 2016
AFTER STOPPING AT A REST AREA ON TRIP FROM LUCAS OHIO TO CINCCINNATI UPON LEAVING FOUND HEAD LIGHTS NOT WORKING. AFTER APPROX. 1/2 HOUR LIGHTS CAME ON SO PLACED ON AUTO AND THEY WORK NOW, BUT NOW NOTICED WHILE DRIVING AND IT STARTS RAINING WIPERS DON'T WORK ALL THE TIME ALSO WHEN THIS HAPPENS THERE'S NO HORN, TURN SIGNALS,OR WIPERS SO WE ARE STARTING TO WORRY ABOUT BEING ON HIGHWAY AND STARTS RAINING WIPERS WONT WORK AND HAVE NEEDED HORN SEVERAL TIMES AND IT DON'T WORK. WE HAVE NOTICED THAT WHEN THE DIGITAL COMPASS ON DASH IS OFF THAT THE FOLLOWING DON'T WORK, INCLUDING HEADLIGHT SWITCH,WIPERS,HORN, TURNSIGNALS,CRUISE CONTROL,STEERING WHEEL RADIO CONTROLS, SEEMS ALL PROBLEMS ARE CENTERED AROUND THE COMPASS ON DASH GOING OFF AND ALL STEERING WHEEL ELECTRICAL COMPONENTS! *TR
Jan 20, 2015
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
THE REAR WINDOW OPENS UNEXPECTEDLY WHEN THE VEHICLE IS OFF AND UNLOCKED. THIS HAS OCCURRED NUMEROUS TIMES, AND IT MAY BE OCCURRING WHEN THE VEHICLE IS LOCKED, AS WELL, HOWEVER, THIS HAS NOT BEEN CONFIRMED. SINCE THE REAR WINDOW SOMETIMES OPENS DURING RAIN EVENTS, THE VEHICLES INTERIOR HAS A MUSTY, MOLDY ODOR AS A RESULT OF THE REAR WINDOW OPENING. *TR
Nov 16, 2011
WINDOW NOT WORKING PROPERLY, CANNOT BE FIXED BY CHRYSLER? *TR
Sep 02, 2011
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL
Aug 03, 2022
SERVICE BRAKES,ENGINE
1 complaint
PURCHASED VEHICLE USED IN JANUARY 2020. FIVE DAYS LATER, THE FIRST DTC ILLUMINATED, AND IT HAS BEEN AN ABSOLUTE NIGHTMARE EVER SINCE. SO FAR I HAVE REPLACED THE PURGE VALVE, WATER PUMP, SERPENTINE BELT, RADIATOR, ALTERNATOR, PCV VALVE, TENSIONER ASSEMBLY, FRONT BRAKES, LEFT EXHAUST MANIFOLD, DOOR SEALS, SWAY BAR BUSHINGS/LINKS - ALL WITHIN THE FIRST 10,000 MILES. BRAKE CALIPER PISTONS SEIZED AND LOCKED, CAUSING BRAKES TO SMOKE AND OVERHEAT, DISCOVERED EXHAUST LEAK ONLY AFTER DEVELOPING SYMPTOMS OF CARBON MONOXIDE POISONING. EVEN AFTER ALL OF THAT, THE VEHICLE STILL SOUNDS AWFUL AND HAS SERIOUS PERFORMANCE ISSUES. I FULLY EXPECT THAT THE ENGINE WILL BE TOAST ANY DAY, AND I STILL HAVE ALMOST THREE YEARS WORTH OF PAYMENTS LEFT ON IT.
Feb 15, 2021
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
MY AIRBAG LIGHT CAME ON A FEW WEEKS AGO AND HASN'T STOPPED GOING ON AND OFF IT MAKES THAT ANNOYING SOUND THE WHOLE TRIP EVERY TIME I DRIVE, THE HEAT WON'T CUT ON IT BLOWS COLD AIR I'VE HAD IT LOOKED AT AND REPAIRED ALLEGEDLY BUT IT STILL WON'T BLOW HOT AIR, THE CAR KEEPS STALLING AND IT HAS COMPLETELY SHUT OFF ON ME 3 TIMES WHILE I HAVE BEEN DRIVING ONCE ON A BUSY FREEWAY I WAS LUCKILY BY GRACE OF GOD ABLE TO TURN THE WHEEL OFF TO THE SIDE OF THE ROAD BEFORE IT LOCKED I HAVE A 2 YEAR OLD DAUGHTER AND I'M CURRENTLY PREGNANT THIS IS INSANE AND NOBODY CAN TELL ME WHAT'S WRONG WITH IT OR HOW TO FIX ANY OF THESE PROBLEMS I GOT A LOAN FOR THIS CAR SO NOW I'M STUCK WITH THIS DEATH TRAP, AND NOW I'M SEEING ALL THESE COMPLAINTS ABOUT THE SAME THING I'M BAFFLED BY THE NEGLECT AND LACK OF CONCERN OR CARE FOR CUSTOMERS AND THERE FAMILIES WHO RIDE IN THEIR VEHICLES SAFETY, I WOULD THINK IT WOULD BE A NO BRAINER TO RECALL THE WHOLE CAR IF YOU CAN'T FIX THE SAFETY CONCERNS OR DON'T HAVE A SOLUTION, I NEED A CAR TO DRIVE I'M WASTING SO MUCH MONEY ON RENTALS BECAUSE I HAVE NO OPTIONS WITH THIS JEEP I NEED A SOLUTION THIS IS CRAZY I RELY ON MY VEHICLE FOR WORK AS I DO UBER EATS AND GRUB HUB I NEED HELP!!
Feb 07, 2021
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
THE CHECK SERVICE ENGINE LIGHT COMES ON BECAUSE OF THE GAS CAP EVEN IF THE GAS CAP HAS BEEN REPLACED WITH A MANUFACTURE GAS CAP. THE AIR BAG LIGHT COMES ON AND OFF FOR NO REASON.
May 23, 2018
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. AFTER REFUELING THE VEHICLE COMPLETELY, FUEL WOULD LEAK FROM THE FUEL TANK. ROMANO CHRYSLER JEEP (215 W GENESEE ST, FAYETTEVILLE, NY 13066) STATED THAT THE FUEL TANK NEEDED TO BE REPLACED AND THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,630.
May 21, 2018
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
SUDDEN UNINTENDED ACCELERATION, SEATBELTS FAILED ON SECOND IMPACT, AIRBAG DEPLOYED AFTER MY HEAD BROKE WIND SHIELD. CAR ACCELERATED IN ANOTHER MOVING VEHICLE AND ACCELERATED FASTER INTO A CONCRETE WALL. ALL ON CLOSED CIRCUIT VIDEO I AM LEFT WITH A TRAUMATIC BRAIN INJURY, DISABLED *TT *TR
Apr 09, 2018
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
10/20/17 DRIVING 5 MINUTES & BRAKES LOCKED - JEEP WOULDN'T MOVE AT ALL - AFTER 20 MINUTES JEEP RAN NORMALLY FOR 3 WEEKS; 11/9/17 DRIVING GRANDBABIES HOME - GOING 40 ON A MAJOR HIGHWAY - BRAKES AGAIN LOCK UP JEEP CAME TO A STOP & WOULD NOT MOVE FORWARD AND WOULD NOT REVERSE - ESC INDICATOR LIGHT ON, ESC OFF APPEARED IN THE ODOMETER AND THE ABS LIGHT WAS ON - THE SMELL OF BRAKES WAS OVERWHELMING - CALLED AAA FOR A TOW - AFTER AN HOUR - ALL SORTS OF CREAKING NOISES COULD BE HEARD - ? BRAKES RELEASING - WAS THEN ABLE TO DRIVE THE JEEP - CANCELLED AAA - DROVE JEEP IMMEDIATELY TO MY MECHANIC - AFTER 2 DAYS HE COULD NOT FIGURE OUT WHAT THE PROBLEM IS NOR COULD THE ISSUE BE DUPLICATED ; CALLED THE JEEP DEALER THAT I BOUGHT IT FROM ON ESSINGTON AVE IN PHILADELPHIA - THEY SAID THEY HAD NEVER HEARD OF THIS ISSUE - TO BRING THE JEEP IN TO BE "DIAGNOSED" FOR $115.00 - WHEN ASKED FOR A LOANER - THEY TOLD ME I'D HAVE TO PAY FOR A RENTAL - THERE ARE 55,000 MILES ON THE JEEP
Nov 16, 2017
STRUCTURE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE SKY SLIDER ROOF BEGAN TO SEPARATE FROM THE VEHICLE. THE CONTACT TAPED THE SKY SLIDER SHUT; HOWEVER, WATER BEGAN TO SEEP THROUGH THE TAPE. THE CONTACT ALSO STATED THAT THE TURN SIGNALS, WINDOWS, AND DRIVER SIDE DOOR PANEL BECAME INOPERABLE OVER TIME. THE LOCAL DEALER (ATLANTIC CHRYSLER JEEP, 6820 TILTON ROAD, EGG HARBOR TOWNSHIP, NJ 08234) WAS CONTACTED AND STATED THAT THE FAILURE WOULD RECUR IF REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A MILDEW ODOR WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Oct 17, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE DRIVING MY 2011 JEEP LIBERTY WITH THE CRUISE CONTROL SET AT 70MPH ON I-65 INTERSTATE COMING OUT OF GARY INDIANA THE TELL-TALES LIT UP AND THE CAR DROPPED OUT OF CRUISE CONTROL AND IT TOOK THE CAR A FEW SECONDS TO GAIN POWER AGAIN. THIS ALL STARTED WITH THE DRIVERS DOOR NOT UNLOCKING WITH THE REMOTE. A DIAGNOSTICS WAS RUN ON THE CAR AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG, OTHER THAN A REAR SENSOR ON THE BRAKE MAKING THE BRAKE LIGHT COME ON. DOING AN INTERNET RESEARCH THE TIPM SENSOR IS THE CAUSE OF MOST OF THESE PROBLEMS WHICH CHRYSLER DOESN'T WANT TO ADMIT. THIS SAME ISSUE WAS DEEMED NOT AN ISSUE A FEW YEARS BACK BY THE NHTSA WITH THE LIBERTY BUT DEEMED NO GOOD BY THE NHTSA FOR THE JEEP CHEROKEE AND DODGE DURANGO. THIS WAS A DANGEROUS SITUATION FOR ME AND MY FAMILY. IF I HADN'T TOOK ACTION AS QUICK AS I DID WE WOULD HAVE BEEN REAR ENDED BY A SEMI. I DON'T FEEL SAFE DRIVING THIS SUV AND THIS IS MY WIFE'S CAR WHICH SHE TAKES MY SON TO SCHOOL IN. THE NHTSA NEEDS TO DO SOMETHING ABOUT THIS ISSUE NOW.
Aug 14, 2017
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
BRAKES LOCKED UP 3/2017 HAD IT TOWED TO ANDERSON JEEP IN AZ. THEY REPLACED THE ABS MODULE AND HCU. 100 DAYS LATER THEY LOCKED UP AGAIN IN MN. TOWED TO FOREST LAKE JEEP. WHEN TESTED IT WORKED OK THEN LATER THEY DROVE IT AND IT LOCKED UP WHILE THEY WERE TRAVELING DOWN THE ROAD. CODES SHOWED SAME PARTS HAVE TO BE REPLACED. THEY DON'T FEEL CONFIDENT THAT THIS WILL CORRECT THE PROBLEM. WE ARE CONCERNED THAT THIS WILL CAUSE A SAFETY PROBLEM IN THE FUTURE. THE LATEST WAS ON A CITY STREET WHILE CAR WAS IN MOTION.
Jul 10, 2017
SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE STOPPED, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE ABS AND TRACTION WARNING INDICATORS ILLUMINATED. THE AIR BAGS IN THE DRIVER AND PASSENGER SIDE HEADRESTS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND NERVE DAMAGE TO THE LEFT SIDE. THE PASSENGER SEATED IN THE FRONT SUSTAINED NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A DEFAULT IN A WHEEL SENSOR THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A BRAKE SENSOR DEFECT. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Mar 09, 2017
STEERING,AIR BAGS
1 complaint
I WAS DRIVING 45 IN A 45 MPH ZONE IN THE SUBURBS OF MESA, AZ SUDDENLY MY JEEP LIBERTY PULLED SEVERELY TO RIGHT CAUSING ME TO HIT A 3 FT DIAMETER POLL. AIR BAG DEPLOYED AS EXPECTED BUT THE FORCE OF AIR BAG BLEW A 8 INCH HOLE IN AIRBAG AND SEVERELY BROKE MY CHEST CAVITY AND ABDOMEN CAUSING SPLEEN RUPTURE AND BLOOD AND TOXINS IN MY SPINAL FLUID. MY IMPRESSION OF AIRBAGS IS TO PREVENT INJURY NOT CAUSE INJURY. PLEASE INVESTIGATE TO PREVENT THIS FROM HAPPENING TO OTHER JEEP LIBERTY OWNERS. WAS IN TRAUMA MEDICAL CENTER FOR 6 DAYS AND STILL HOME PAINFULLY HEALING. STEERING AND AIRBAG MAY BE DEFECTIVE. MY JEEP WAS TOTALED. HAVE NOT RECEIVED POLICE OR INSURANCE REPORT YET. STILL WAITING BUT NEEDED TO REPORT HOPEFULLY TO PREVENT OTHERS FROM POSSIBLE INJURY
Feb 09, 2017
STEERING,SUSPENSION,AIR BAGS
1 complaint
LOW SPEED HEAD ON COLLISION WITH JEEP LIBERTY 2011 NO AIRBAG DEPLOYMENT, ALL FORCES CAME THRU STEERING COLUMN RESULTING IN PARTIAL INTERNAL AMPUTATION OF RIGHT HAND, BREKING OF LEFT HAND...NO RECALL REPAIRS EVER DONE, AM 3RD OWNER OF VEHICLE,,,RECALLS SPECIFIED IN 2011,2013,AND AFTER CRASH IN 2016
Sep 16, 2016
STEERING,ELECTRICAL SYSTEM,WHEELS
1 complaint
"TAKATA RECALL" I HAD THIS VEHICLE FOR OVER A YEAR. ABOUT TWO MONTHS IN IT STARTED SHUTTING OFF, ALL THE LIGHTS ON THE DASHBOARD LIGHTS UP FOR NO REASON. SOMETIME WHEN I DRIVE THE HEADLIGHTS SHUT OF AND THE VEHICLE STARTS SHAKING TREMENDOUSLY. THE VEHICLE OCCASIONALLY STOPS WHEN I AM DRIVING ON THE INTERSTATE OR WHEREVER. I HAVE TAKEN IT IN ON NUMEROUS OCCASIONS BUT THE DEALER CANNOT SEEM TO FIND THE PROBLEM.
Sep 12, 2016
SUSPENSION,POWER TRAIN,SEATS
1 complaint
IT NOT REVERSE OR SHIFTING INTO GEAR.
Jul 12, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
AFTER FILLING MY GAS TANK AND GROCERY SHOPPING, I CAME OUT TO MY CAR AND IT WOULDN'T START, I THEN HAD IT TOWED TO MY LOCAL JEEP DEALERSHIP, THEY DIAGNOSED IT AS A FAULTY TIPM SENSOR, AFTER RESEARCHING ONLINE, TURNS OUT I AM ONE OF HUNDREDS OF THOUSANDS DEALING WITH THE SAME ISSUE, CHRYSLER SHOULD HAVE TO BE HELD RESPONSIBLE FOR KNOWINGLY CONTINUING TO INSTALL FAULTY SENSORS AND THEN NOT ASSISTING WITH REPAIRS. OUTRAGEOUS!!! WHAT IS THE POINT OF INVESTING IN AN AMERICAN BRAND WHEN THEY ARE NOT HELD ACCOUNTABLE?? LOSING ALL MY FAITH...
Jun 16, 2016
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2011 JEEP LIBERTY. WHEN THE CONTACT ENTERED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD, STRUCK ANOTHER VEHICLE, AND CRASHED INTO A CONCRETE WALL. THERE WERE TWO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DID NOT OBSERVE ANY WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Apr 20, 2016
STRUCTURE,ENGINE
1 complaint
DRIVING ON HIGHWAY, BEGAN HEARING A HIGH PITCHED HUMMING NOISE, BEGAN SMELLING A BURNING RUBBER SMELL, PULLED OVER TO SIDE OF HIGHWAY, AND SMOKE BEGAN COMING FROM UNDER THE HOOD. WITHIN 10 MINS, THE FRONT END OF THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. HAVE OWNED VEHICLE FOR A YEAR AND A HALF, AND HAVE HAD NO ISSUES PRIOR TO THIS INCIDENT. CAR SEEMED TO BE FUNCTIONING NORMALLY PRIOR TO THIS INCIDENT.
Jan 19, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ELECTRICAL ICONS CONTINUE TO APPEAR ON DASHBOARD LIKE TRACTION, ABS,SERVICE ENGINE SOON,GAUGE FOR RPM IS 0 MP, ENGINE GAUGE REMAIN AT ENGINE SPEED. WHEN TAKEN TO JEEP DEALERSHIP FOR REPAIR I WAS TOLD THERE WAS NOTHING WRONG WITH THE JEEP IT IS RUNNING CORRECTLY. AND YET THE JEEP CUT COMPLETELY DOWN FOR 10 MINS ON THE EXPRESSWAY. WHEN ON THE STREET ALL ICONS COME ON AND I HAVE TO PULL OVER BECAUSE JEEP HAS SHUT DOWN.
Oct 14, 2015
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SO YESTERDAY AFTER WORK I GET IN MY CAR AND START IT, AND I NOTICED MY AIRBAG LIGHT CAME ON. I FIGURED MAYBE THE SENSOR WAS TRIGGERED BY THE HOT WEATHER BUT THAT STILL DIDN'T MAKE SENSE. SO I LOOK UP WHAT I SHOULD DO IN THE MANUAL AND IT SAYS TAKE IT TO THE DEALER (THEY WERE CLOSED). THE NEXT DAY, I THOUGHT SURELY THE CODE WOULD CLEAR AND ALL WOULD BE WELL. TO MY SURPRISE MY LIGHT WAS STILL ON. I TAKE MY CAR TO THE DEALERSHIP TO GET CHECKED OUT (MIND YOU, I HAVE 2 WARRANTIES ON THIS CAR) AND I JUST KNOW IT WILL BE COVERED. WRONG! I WAS SHOCKED AND DISMAYED TO FIND OUT THAT MY AIRBAG HAS 2 PROBLEMS, THE SEAT BELT SENSOR HAS BLOWN OUT AND THE THE AIRBAG MODULE IS BLOWN OUT (MEANING IT WILL NOT DEPLOY IF I GET IN AN ACCIDENT). ON TOP OF ALL THIS, NEITHER OF THESE PROBLEMS ARE COVERED BY MY $4,000 WARRANTY AND WILL COST ME $910 BEFORE TAXES. SERIOUSLY??? I SHOULDN'T HAVE TO PAY A DIME EXTRA FOR WHAT I WAS UNDER THE IMPRESSION OF ALREADY PURCHASING: A SAFE VEHICLE. THIS IS ABSOLUTELY UNACCEPTABLE. PLEASE DO SOMETHING ABOUT THIS SOON. SOMEONE COULD DIE.
Aug 04, 2015
WHEELS
1 complaint
LEFT FRONT WHEEL DETACHED FROM DRIVE MECHANICS. LOOKS LIKE BALL JOINT FAILURE, EITHER UPPER OR LOWER. EARLIER LIBERTY MODELS HAVE HAD THE SAME/SIMILAR ISSUES. AT 70MPH, THIS COULD CAUSE A FATAL ACCIDENT.
Jun 04, 2015
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN FILLING GAS TANK FUEL GUSHES FROM FUEL FILL TUBE BEFORE FUEL FILLING NOZZLE SHUTS OFF, HAPPENS EVERY TIME UNLESS YOU MANUALLY FILL FUEL TANK VERY SLOWLY. OUTTEN MOTORS IN (HAMBURG, PA) TOLD ME FUEL ROLL OVER VALVE IS BAD, FUEL TANK REPLACEMENT REQUIRED, COST WOULD BE $1051.73. *TR
Apr 28, 2015
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
WELL, UPON BUYING THE VEHICLE THE DEFECTS THAT CULMINATED ARE LEFT BLINKER HOUSING, HAD WATER CONDENSATION, COOLANT LEAKAGE ONTO ENGINE, WATER PUMP REPLACED, TENSIONER, LIFTER REPLACED, THESE AREAS I NOTICED A CHAIN LIKE RATTLE AND STILL TO THIS DAY WHEN VEHICLE IS COLD OR SOMETIMES STARTED UP, WILL MAKE A CHAIN LIKE RATTLE.REAR SHOCKS WERE LEAKING AND REPLACED. SOMETIMES ENGINE STALLS AT IDLE AT RED LIGHTS, BUT QUICKLY IDLES BEYOND 1000 RPMS, UPON ACCELERATION. EXHAUST PIPE READJUSTED, THIS WAS NOTICED BY MECHANIC. SEVERAL OTHER PROBLEMS ARE OCCURING, WHILE VEHICLE HAS BEEN TURNED OFF, MYSELF AND FAMILY NOTICES A SOUND COMING FROM THE DASH, AS IF C.D. IS SPINING IN DISC CHANGER WHILE VEHICLE TURNED OFF. ACTUATOR IS IN NEED OF REPLACING FOR A/C, NOISE IS NOTICED, WHEN EITHER A/C OR HEATER IS TURNED ON/OFF. *JS
May 18, 2014
VISIBILITY,STRUCTURE
1 complaint
AT SPEED ABOVE 55 OR IN HEAVY WINDS THE SOUND OF AIR COMING THROUGH THE SUNROOF CAN BE VERY DISCONCERTING. TURNING UP THE RADIO TO HEAR IT BECOMES A MUST. THE SUDDEN GUSTS CAUSE YOU TO TAKE YOUR EYES OFF THE ROAD AT TIMES. WITH THE INCREASED NOISE IT BECOMES INCREASINGLY DIFFICULT TO HEAR OUTSIDE NOISE WHICH COULD EASILY BECOME A SAFETY CONCERN. THE LOCAL JEEP DEALER SAYS THERE IS NO FIX, AND NOT TO WORRY UNLESS IT LEAKS. HE ALSO STATED HE HAD SEEN THIS PROBLEM BEFORE. MY CALL TO CUSTOMER SERVICE ( I HAVE THE REF # IF NEEDED) RESULTED IN MUCH THE SAME DISCOURSE. [XXX] WAS NICE ENOUGH BUT DID NOT HAVE A SATISFACTORY ANSWER TO MY DILEMMA. HE CERTAINLY WOULD NOT ADMIT TO A DESIGN FLAW WITH NO WAY TO TIGHTEN THE SOFT SUNROOF DOWN. NOR IS THERE PRESENTLY A HARD TOP TO ELIMINATE THE PROBLEM, HE INDICATED WHEN I PRESSED HIM. THIS MOVING AIR NOISE IS ALREADY A DISTRACTION AND IF IT GETS LOUDER I HATE TO THINK WHAT MIGHT OCCUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 15, 2014
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
BROUGHT TO DEALER FOR THE SAME NOISES I'VE BEEN COMPLAINING ABOUT FOR THE PAST 9 MONTHS. THE OLD TIRES WERE BALANCED AND ROTATED PRIOR TO THE SECOND (NOISE/SUSPENSION) COMPLAINT TO THE DEALER 5/10/12. IMMEDIATELY PRIOR TO THIS JAN 2013 APPOINTMENT I REPLACED SCALLOPED TIRES WITH 4 BRAND NEW TIRES, BALANCED AND I PAID FOR THE ALIGNMENT. I STILL GET HELICOPTER SOUNDING NOISE AT HIGH SPEED AND ASKED THAT THE SUSPENSION WHICH WAS VERIFIED AS NOT THE PROBLEM BACK IN MAY 2012 BE CHECKED AGAIN. A TECHNICIAN WENT FOR A DRIVE WITH ME AND HEARD IT. THE DEALERSHIP SAID THAT TWO TIRES WERE UNBALANCED. BACK WHERE I BOUGHT THE TIRES, I HAD THEM RE-DO THE BALANCE AND ALIGN. STILL NOT HAPPY WITH THE SAME NOISE. I AGAIN BROUGHT THE CAR BACK TO THE DEALER MAR 2013 AND I TOLD THEM TO SEND A REPO TRUCK TO MY HOUSE IF THE NOISE IS NOT FOUND. I KNEW I WAS GOING TO PAY FOR BALANCE/ALIGN ONLY THIS TIME THE TECH FINALLY SAYS THAT MULTIPLE PARTS HAVE BEEN REPLACED ON THE SAME MODEL FOR THE SAME NOISE AND NOTHING GETS RID OF IT, THE NOISE WAS DESCRIBED TO ME AS A "COMMON LIBERTY SOUND" AND THAT IT COMES FROM THE POWER-TRAIN WITH NO REMEDY. EVERY TIME I GO IN FOR AN ANSWER, I'M OFFERED SOME OTHER SERVICE WHICH "MAY" BE NEEDED. THIS TIME IT WAS REAR BRAKE PADS AND ROTORS. NOT THE CAUSE OF THE THUMPING HELO-PAD NOISE, DECLINE. *TR
Mar 14, 2013
AIR BAGS,SERVICE BRAKES
1 complaint
I WAS DRIVING ABOUT 40 MPH. THERE WAS A RED LIGHT AND SOME PRECEDING CARS WERE STOPPED AND OTHERS WERE SLOWING DOWN. THE BRAKES FAILED TO RESPOND EVEN AFTER STOMPING ON IT A OF COUPLE TIMES. THE BRAKES ONLY DEPRESSED DOWN A LITTLE BIT BUT NOT FULLY (SEEMED LIKE DEPRESSING BRAKE PEDAL WHEN IGNITION IS TURNED OFF). THE VEHICLE SLOWED DOWN TO ABOUT 30 MPH, BUT DID NOT COME TO A COMPLETE STOP AND CRASHED INTO THE REAR END OF VEHICLE IN FRONT. AIRBAG DEPLOYED AND CAUSED MINOR CUTS AND BRUISES TO THE FACE. *TR
Jan 23, 2013
POWER TRAIN,ENGINE
1 complaint
NO MATTER WHAT SPEED (40-75MPH), WHEN VEHICLE IS IN 4TH GEAR, THE POWER TRAIN SHUTTERS. DEALER ACKNOWLEDGES SOMETHING IS WRONG BUT DOESN'T KNOW WHAT TO CHANGE...THEY ARE NOW TALKING TO ME LIKE ITS ROAD NOISE...WHICH IS COMPLETELY WRONG. IF DRIVING IT AND IT IS SHUTTERS YOU CAN SHIFT INTO NEUTRAL AND IT GOES AWAY....ITS A DEFINITE PROBLEM WITH THE TRANSMISSION/DRIVE TRAIN. *TR
Jun 25, 2012
STEERING,SUSPENSION,WHEELS
1 complaint
MY SON WAS DRIVING MY JEEP LIBERTY AND LOST CONTROL OF THE JEEP BECAUSE THE FRONT RIGHT AXLE BROKE AND CAUSED HIM TO RUN INTO A WALL. HE HAS A LEG & BACK INJURY DUE TO THIS ACCIDENT. WE HAVE ONLY HAD THE CAR FOR 7 MONTHS WHEN THIS HAPPENED. *TR
Oct 24, 2011
SUSPENSION
1 complaint
WAS DRIVING 2011 JEEP LIBERTY SPORT PASSENGER SIDE CONTROL ARM /BALL JOINT BROKE CAUSING ACCIDENT PLEASE HELP. *TR
Aug 23, 2011
Frequently Asked Questions
How many problems does the 2011 JEEP Liberty have?
The 2011 JEEP Liberty currently has 178 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2011 JEEP Liberty?
The most common problems reported for the 2011 JEEP Liberty are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2011 JEEP Liberty problem data come from?
All problem and complaint data for the 2011 JEEP Liberty comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - JEEP Liberty
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2010 Problems
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