2012 JEEP Liberty Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
384
Complaints Reported
Complaints by Component
AIR BAGS
109 complaints
While my vehicle was sitting in our driveway, the AHR for the drivers seat activated. while at the time I had not received a notice " that im aware of" this could have been a very bad ending for this hitting my head while driving. although the recall showing is for the AHR not working, this one did it all by it self. NOT safe.
Oct 30, 2023
THE AIRBAG WARNING LIGHT CAME ON 2 WEEKS AGO WHEN I STARTED IN UP IN THE MORNING AND WILL NOT TURN OFF. I'M WORRIED ABOUT MY FAMILY'S SAFETY.
Dec 05, 2019
TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE DRIVING AT 55 MPH, ANOTHER DRIVER RAN THEIR RED LIGHT AND CRASHED INTO THE CONTACT. THE CONTACT'S VEHICLE FLIPPED OVER AND ROLLED OVER THEN SLID. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. NO MEDICAL ATTENTION WAS NEEDED. THE PERSON THAT CRASHED INTO THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED THE POLICE IMPOUND. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Aug 23, 2019
AIR BAG LIGHT IS ON AND IS IN "LIMBO" WILL NOT DEPLOY IF IN ACCIDENT
Apr 22, 2019
THREE YEARS AGO MY DAUGHTER WAS DRIVING MY JEEP. SHE HAD A FRONT END COLLISION WITH A BUILDING. THE AIR BAG DID NOT DEPLOY. SHE LITERALLY DROVE INSIDE THE BUILDING. NOW MY CURRENT COMPLAINT IS THAT SUDDENLY THE AIRBAG LIGHT IS COMING ON AND GOING OFF RANDOMLY.
Sep 29, 2018
+ 104 more complaints for this component
ELECTRICAL SYSTEM
35 complaints
Odometer Fraud. The contact purchased a 2012 Jeep Liberty. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 94,000 and at the time of registration, it was discovered that the mileage was 171,000.
May 14, 2025
air conditioner, horn and various dash lights not working properly or at all
Aug 16, 2023
I was driving on the roadway when suddenly the front driver side power switch (which controls the automatic windows, doors and mirrors), caught fire and started smoking. Unsure of what to do, I pulled over and tried to investigate. When the smoke subsided I drove to an oil change store, which had serviced my vehicle in the past, and asked for assistance from a technician on duty. While investigating, the power switch started smoldering again. The tech had no other option but to disconnect the power switch, by cutting the wires, to prevent future fire damage - as the wires and power switch had melted together. I contacted Jeep to share my concern but they declined assistance. I performed a Google search and found instances of two incidences similar to my experience. NOTE: I have a brief video but couldn’t upload it - photo option was the only option provided.
Jun 25, 2023
The contact owns a 2012 Jeep Liberty. The contact stated that the indicator lights would activate without warning and other lights would stop working. The vehicle was taken to the local mechanic where it was diagnosed with needing the TIPM module replaced. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was 103,994.
Nov 09, 2021
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE OPENING DRIVER'S SIDE DOOR, THE HORN ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TIPM TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Feb 12, 2021
+ 30 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS
28 complaints
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK HANNAH DODGE (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 944-3276) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE ORC MODULE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT THE RECALL REMEDY STATED THAT THE DEALER WOULD FLASH THE TOTALLY INTEGRATED POWER MODULE (TIPM) OR REPLACE THE MODULE. THE CONTACT STATED THAT THE DEALER FLASHED THE TIPM; HOWEVER, SINCE THE REMEDY FAILED, THE MANUFACTURER AND DEALER NEEDED TO REPLACE THE MODULE PER THE RECALL REMEDY. THE DEALER STATED THAT THE MANUFACTURER WOULD ONLY PAY FOR FLASHING THE TIPM. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 105,000.
Oct 30, 2017
2012 JEEP LIBERTY OCCUPANT RESTRAINT CONTROLLER 2 MODULE HAS AN INTERNAL FAILURE AND NEEDS TO BE REPLACED TO RESTORE AIR BAG FUNCTIONALITY AIR BAGS WILL NOT DEPLOY UNTIL FIXED EVERY OTHER YEAR JEEP HAD A RECALL FOR THIS EXCEPT 2012 THE AIR BAG LIGHT IS ON IN THE DASHBOARD AT ALL TIMES THERE WAS A RECALL TO REPROGRAM THE TIPM MODULE BUT NOT TO REPLACE THE ORC MODULE.
Sep 27, 2017
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
Dec 13, 2016
THE AIRBAG WARNING LIGHT APPEARED ON THE DASH AND REMAINED LIT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A CHRYSLER JEEP DODGE DEALER WHERE THE N38 RECALL TO REPAIR THE ACTIVE HEAD RESTRAINTS WAS COMPLETED. AFTER WHICH THE AIRBAG WARNING LIGHT REMAINED LIT. AFTER DIAGNOSING THE PROBLEM, IT WAS DETERMINED THAT THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE IS OUT OF WARRANTY AND THERE IS NO CURRENT RECALL ON THE ORC MODULE HOWEVER, THIS IS A SAFETY ISSUE WHICH SHOULD BE COVERED BY THE MANUFACTURER. FCA USA LLC WAS CONTACTED REGARDING THE ISSUE AND REPORTED THAT UNLESS THE VEHICLE WAS UNDER A THIRD PARTY SERVICE CONTRACT, CHRYSLER COULD PROVIDE NO COVERAGE ON THIS SAFETY MATTER. IN ADDITION TO THE TWO MOST RECENT SAFETY ISSUES (THE N38 RECALL AND THE ORC MODULE), THIS VEHICLE ALSO HAD AN ADDITIONAL SAFETY PROBLEM IN MARCH 2014. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE COMPLETELY SHUT OFF. AFTER TOWING THE VEHICLE TO A CHRYSLER JEEP DEALER IT WAS DETERMINED THAT THE PCM (THE CARS COMPUTER) HAD GONE BAD AND NEEDED TO BE REPLACED. ALTHOUGH THE CAR WAS UNDER WARRANTY AT THE TIME, THIS WAS STILL AN ADDITIONAL SAFETY ISSUE. THIS CAR WAS PURCHASED NEW FROM A CERTIFIED CHRYSLER JEEP DEALER AND HAS HAD NO MAJOR ACCIDENTS OR WATER DAMAGE AND HAS BEEN WELL KEPT WITH REGULAR SCHEDULED MAINTENANCE.
Sep 07, 2016
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS AND ELECTRICAL SYSTEM). AN APPOINTMENT WAS SCHEDULED AND THE DEALER STATED THAT THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE CONTACT FELT OTHERWISE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UNTIL THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. THE AIR BAG WARNING LIGHT ILLUMINATED SHORTLY AFTER THE DEALER'S REPAIR. ONE DEALER INDICATED THAT THE DTC FLASHED AND THE MODULE WAS NOT REPLACED. A SECOND DEALER INDICATED THAT THE AIR BAG MODULE WAS REPLACED. ONE OF THE DEALERS CONTACTED THE MANUFACTURER TO ORDER THE PART AND THE CONTACT WAS STILL AWAITING THE REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Aug 17, 2016
+ 23 more complaints for this component
POWER TRAIN
23 complaints
The vehicle gears slipped into neutral but back to drive without assistance on my part. Once at a stop sign when I resumed driving. Once turning a corner. Once getting ready to back up. / I took it to have the transmission fluid level checked and it checked out ok. There have been no transmission recalls reported on the 2012 Jeep Liberty. The pan and filter had had a leak and was replaced a couple of weeks before this slippage happened
Oct 22, 2024
Transmission burnt out after only 128,000 miles. Got code 0869 and took to two auto shop and both saw d transmission needed replaced.
May 11, 2023
.The contact owns a 2012 Jeep Liberty. The contact stated that while driving at 70 MPH, the vehicle delayed getting up to speed while making abnormally loud sounds. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond and stalled while making a turn. The check engine warning light and other unknown warning lights were illuminated. The contact veered to the side of the road but could not restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then, the vehicle was towed to an independent transmission specialist, where it was diagnosed that the transmission torque converter needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.
Feb 08, 2022
I EXPERIENCED RAPID UNINTENDED ACCELERATION WHEN STARTING UP SLOWLY FROM A COMPLETE STOP, RESULTIMG IN THE VEHICLE LEAPING A CURB AND STRIKING A STOP SIGN, SCRAPING THE SIDE OF THE VEHICLE.
Aug 07, 2020
ON 3 /2/2019 WENT TO BACK OUT OF MY DRIVEWAY PUT IN REVERSE DIDN'T MOVE I ASSUMED IT WAS THE LINKAGE. SO I HAD TOWED TO TRANSMISSION SHOP NEAR MY HOUSE. GOT A CALL TODAY SAYING THE LINKAGE CABEL WAS ROUTED THE WRONG WAY IN SUCH AWAY THAT HE CANT EXPLAIN WHY THAT WOULD BE. I'VE NEVER HAD MAJOR WORK DONE TO BESIDE YOUR NORMAL OIL CHANGES.
Mar 03, 2020
+ 18 more complaints for this component
ENGINE
20 complaints
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, SHE HEARD A LOUD ABNORMAL NOISE. MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER PARKED SAFETY ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE WATER PUMP, DRIVE BELT TENSIONER AND MULTIPLE UNKNOWN NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE VEHICLE REMAINED INOPERABLE. THE CONTACT CALLED THE LOCAL DEALER NEMER CHRYSLER JEEP DODGE RAM LOCATED AT 728 QUAKER RD, QUEENSBURY, NY 12804, (518) 932-0616 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,625.
Sep 15, 2020
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING ABOUT 30 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Feb 18, 2020
I HAD TAKEN THE VEHICLE TO GET LOOKED AT BY JEEP TWICE PRIOR DUE TO THE CHECK ENGINE LIGHT FLASHING AND WAS INFORMED ALL IT NEEDED WAS A SOFTWARE UPGRADE, WHICH WAS COMPLETED. AFTER THE FIRST TIME THE ENGINE LIGHT CAME AND STAYED ON SO I RETURNED TO HAVE IT LOOKED AT BY THE JEEP DEALERSHIP AGAIN. I WAS TOLD IT WAS SAFE AND DRIVABLE. THE NEXT DAY I WAS DRIVING ABOUT 30 MILES PER HOUR WHEN MY CHECK ENGINE LIGHT BEGAN TO BLINK AND THE VEHICLE LOST POWER. I HAD TO CAR TOWED BACK AND WHEN IT WAS LOOKED AT AGAIN AND I WAS INFORMED BY THE DEALERSHIP THE HEAD WAS WARPED DUE TO THE CAR OVERHEATING. I HAVE OWED THE VEHICLE FOR 60,000 MILES AND IT HAS NEVER ONCE OVERHEATED. I AM UNSURE IF THE ENGINE RAN HOT (THE NEEDLE USUALLY SAT HALF WAY BETWEEN THE "HOT" AND "COLD" ENDS. NOW THAT I HAVE HAD TO PURCHASE A NEW VEHICLE I AM NOTICING THIS VEHICLE RUNS COOLER THAN MY LAST AND I AM WONDERING THE ENGINE ON MY FORMER VEHICLE WAS IMPROPERLY ENGINEERED/MANUFACTURED AND I WAS SOLD A DEFECTIVE VEHICLE. THEY EMPHASIZED THAT THE OVERHEATING HAD TO HAVE OCCURRED MORE THAN ONCE FOR THAT TYPE OF DAMAGE TO OCCUR. DEALERSHIP WANTED $8000 TO REPAIR/REPLACE.
Dec 14, 2019
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Nov 18, 2019
THE HEATER CORE IS PLUGGED UP WITH CASTING SAND LEFT IN THE HEAD AT THE TIME OF MANUFACTURING.
Jun 19, 2019
+ 15 more complaints for this component
UNKNOWN OR OTHER
17 complaints
Skyroof suddenly stopped working and will not close. No dealers will fix as thry say parts aren't longer available..my car is now worthless and is a safety issue while driving with the roof partially opened.
Dec 10, 2025
MY SKY SLIDER WHILE CLOSED, STARTED OPENING ON IT'S OWN GOING DOWN THE ROAD. AFTER STOPPING TO INSPECT, THE SKY SLIDER WILL NOT SEAL/CLOSE ALL THE WAY. AFTER TAKING IT TO A JEEP DEALERSHIP, THEY SAID THE SKY SLIDER NEEDS REPLACED BUT MOPAR DOES NOT PRODUCE THE PARTS ANY LONGER. NOW WHENEVER I NEED TO LEAVE, I HAVE TO BE SURE THE SKY SLIDER IS ALL THE WAY DOWN BEFORE DRIVING. EVEN THEN IT LIFTS AND OPENS ON ITS OWN. I CONTACTED JEEP AND THEY DO NOT HAVE A RECALL OR ANY AFFORDABLE SOLUTION TO THIS KNOWN DEFECT. *TR
Jun 11, 2020
WINDOWS FELL INSIDE DOOR, SUSPECT WINDOW REGULATORS, CONTACTED FCA AND NOTIFIED 3 OF 4 WINDOW REGULATORS FAILED. REQUESTED ASSISTANCE SINCE 2007 MODELS HAVE BEEN RECALLED AND EVIDENTLY THERE IS STILL A PROBLEM. FCA SAID THEY ARE UNABLE TO HELP, WINDOWS ARE TAPED UP WITH DUCT TAPE.12/
Dec 10, 2019
FOR THE 4TH TIME NOW MY JEEP DRIVERS SEAT HAD A SHARP METAL DEVICE POKE THRU THE SEAT AND INJURY MY LEG, THIS IS A SERIOUS DEFECT. I HAVE TAKEN THIS BACK NOW 4 TIMES FOR NEW SEATS, MOTORS, ETC. YET AFTER A TIME IT CONTINUES BREAK AND INJURY THE DRIVER. SEAT MOTOR WILL MOVE ON ITS OWN. CHRYSLER/JEEP HAS BEEN AWARE OF THIS ISSUE CAUSING INJURY AND DEFECTIVE SEATS FOR SEVERAL YEARS AS THIS IS NOW THE 4 TIME ON THE SAME ISSUE, YESTERDAY THE DEALERSHIP SAID " WHEN WILL JEEP FIGURE IT OUT THE SEATS ARE DEFECTIVE"
Sep 11, 2019
SKY SLIDER BLOWS UP WHILE DRIVING DOWN THE ROAD, IT IS VERY NOISY, AND WHEN TAKEN TO JEEP DEALERSHIP, THEY SAY THE PARTS NECESSARY TO FIX IT ARE NO LONGER AVAILABLE. WAS TOLD TO TAKE IT TO AN AUTO GLASS SHOT AND HAVE IT GLUED SHUT. I FEEL LIKE I SHOULDN'T HAVE TO HAVE IT GLUED SHUT, THERE GOES THE WHOLE VALUE OF THIS VEHICLE. THIS IS DEFINITELY VERY DANGEROUS AND RATHER INCONVENIENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.
Feb 22, 2019
+ 12 more complaints for this component
STRUCTURE
13 complaints
THE SKY SLIDER ON MY JEEP IS BROKEN CAUSE LEAKING WHEN IT RAINS. CALLED MULTIPLE DEALERSHIPS AND COMPANIES THAT SAY THEY DON'T HAVE ANY REPLACEMENT PARTS OR PIECES TO FIX THE ISSUE. THERE IS A SOCIAL MEDIA GROUP THAT SHOWS MANY OTHER JEEP LIBERTY'S THAT HAVE THE SAME ISSUE AND DUE TO THE TOP BEING BROKEN, TOPS HAVE FLOWN OFF WHILE ON HIGHWAY CAUSING DAMAGE TO VEHICLE-MAJOR SAFETY HAZARD. I'M GOING TO CONTINUE TO CALL AROUND AND SEE IF I CAN FIND A RESOLUTION BUT I'M PRAYING MY TOP STAYS ON UNTIL THEN. IN THE PHOTOS, YOU CAN SEE WHERE I HAD TO CLAMP THE TOP SHIFT WHICH HAS SLOWED THE LEAKING FOR NOW. *TR
Jun 11, 2020
I PURCHASED A 2012 JEEP LIBERTY WITH A SLIDER ROOF. WHEN ATTEMPTING TO CLOSE THE SLIDER USING THE CONTROLS, THE ROOF WOULD NO LONGER CLOSE COMPLETELY, WHICH HAS CAUSED WATER DAMAGE TO THE INTERIOR OF THE VEHICLE AND I WOULD IMAGINE MAY HAVE ALSO CAUSED ELECTRICAL ISSUES. THINGS LIKE THE DASH LIGHTS, WIPERS, AND SEAT RANDOMLY COME ON ON THEIR OWN. MY CONCERN, AND FROM THE RESEARCH I HAVE DONE ON THIS ISSUE, IS THAT THE ROOF IS NOT SECURELY ATTACHED WHICH IS CONCERNING WHEN YOU ARE DRIVING AT HIGHER SPEEDS ON THE PIKE OR RT 128. JUST LAST WEEK WHEN DRIVING MY DAUGHTER BACK TO COLLEGE, THERE WERE SEVERAL LOUD CLICKING NOISES WHILE WE WERE ON RT 128 AND I HONESTLY THOUGHT THE ROOF WAS GOING TO FLY OFF. THIS APPEARS TO HAVE BEEN A KNOWN ISSUE BY JEEP CHRYSLER AND IS A REAL SAFETY HAZARD THAT THEY ARE NOT WILLING OR ABLE TO CORRECT.
Aug 30, 2019
I OWN A 2012 JEEP LIBERTY JET WITH A SLIDER ROOF. THIS IS A SPECIFIC TYPE OF ROOF THAT I JUST FOUND OUT THAT IN FEB 2019 HAS BEEN DISCONTINUED. MY ROOF DOES NOT WORK AND NOT ONLY IS IT LEAKING IT WILL NOT CLOSE ALL THE WAY. WHEN I DRIVE ON THE HIGHWAY IT BEGINS TO COME OPEN EVEN WHEN I HAVE IT TAPED DOWN. I HAVE A HUGE FEAR THAT IT IS GOING TO FLY OFF WHILE DRIVING OVER 65MPH. IF THIS SHOULD HAPPEN AGAIN (IT STARTED TO HAPPEN ONE TIME AND LUCKILY I HAD A FRIEND IN THE FRONT SEAT WHO WAS ABLE TO HOLD IT DOWN) I FEAR SOMEONE COULD REALLY GET HURT OR EVEN KILLED. JEEP IS TAKING NO RESPONSIBILITY FOR THIS ISSUE WITH THIS TYPE OF ROOF AND NO LONGER EVEN OFFERS THE PARTS TO FIX IT. I HAVE BEEN TOLD THAT I WOULD HAVE TO SEEK A 3RD PARTY AND THE ROOF WOULD NEED TO BE SOLDERED OFF AND REPLACED, BUT THEY WOULD NOT DO IT NOR WOULD THEY OFFER ANY SORT OF COMPENSATION FOR THE ILL-CONSTRUCTED PRODUCT. THIS IS NOT RIGHT! I AM NOT ALONE WITH THIS ISSUE AND I DO NOT WANT TO SEE ANYONE GET HURT FOR A VERY IMPORTANT PART OF A CAR NOT WORKING.
Aug 29, 2019
2012 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SKYLINER ROOF GETTING STUCK. *LD THE CONSUMER STATED THE ROOF GOT STUCK IN OPEN POSITION. THE DEALEAR AND MANUFACTURER WERE NOTIFIED. NO ASSISTANCE WAS OFFERED. *JS
Jul 10, 2019
THE SKY SLIDER ROOF BECAME DETACHED WHEN DRIVING ON A HIGHWAY. MY CHILDREN WERE IN THE CAR WHEN THIS HAPPENED. THE ONLY PARTS AVAILABLE TO FIX THIS ISSUE IS AN AFTERMARKET PRODUCT. THIS CONCERNS ME DUE TO NOT KNOWING HOW WELL THIS PART IS MADE. CONSIDERING CHRYSLER HAS TAKEN THE PARTS OFF OF THE MARKET, IT APPEARS THEY ARE AWARE OF THE DEFECTS AND SAFETY ISSUES. I AM UNABLE TO DRIVE MY CAR FOR FEAR THE ROOF WILL BLOW OFF WHILE I AM DRIVING IT. THERE ARE NO RECALLS CURRENTLY FOR THIS AND I AM SHOCKED.
Jul 02, 2019
+ 8 more complaints for this component
SEATS
8 complaints
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WAS REPAIRED FOUR TIMES DUE TO A SHARP OBJECT THAT PIERCED THE LEATHER SEAT. COLE CHRYSLER DODGE JEEP (LOCATED AT 3550 BROAD ST, SAN LUIS OBISPO, CA 93401, (805) 543-7321) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Sep 12, 2019
JEEP LIBERTY FRONT LEFT DRIVERS POWER SEAT ADJUSTER SHIELD HAS BROKEN FOR THE SECOND TIME. HAD IT REPLACED ONCE WHEN CAR WAS UNDER WARRANTY, NOW BROKEN SECOND TIME. THIS SEEMS TO BE A FAULTY DESIGN FLAW, ITS AGGRAVATING, UNCOMFORTABLE, AND IS A PAIN TO REPLACE. SUPPOSEDLY IT COSTS $75 UP, NOT TO MENTION THE LABOR CHARGES. CHRYSLER SHOULD REPLACE THIS FOR FREE WHEN IT BREAKS.
Jan 14, 2019
HEAD RESTRAINT IS BROKEN AND NEEDS REPLACED. I PURCHASED THE CAR LIKE THIS. THE DEALER REFUSED TO FIX IT EVEN WHEN I TOLD THEM IT WAS A PART OF THE SAFETY SYSTEM, SINCE IT'S AN ACTIVE HEAD RESTRAINT. I SAW IT RIGHT AFTER I PURCHASED THE VEHICLE. ...UPDATED 07/11/17 *BF *TR
Jun 05, 2017
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE COVERS OF THE SEAT ADJUSTER LEVERS ON BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FELL OFF. THE DEALER REPLACED THE COVERS, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 30,721.
Apr 18, 2017
VEHICLE IS 23 MONTHS OLD WITH 67000 MILES. THE DRIVER'S SIDE ENERGY ABSORBING HEADREST ASSEMBLY CAME APART. THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF CRASH WHERE THE HEADREST WOULD HAVE BEEN USED TO ABSORB CRASH ENERGY. I CONTACTED MY SERVICING DEALER TO INQUIRE ABOUT WARRANTY. THEY TOLD ME THAT DUE TO THE MILEAGE, IT IS NOT A WARRANTY COLLECTIBLE REPAIR. THEY ADVISED ME TO CONTACT JEEP CUSTOMER CARE. I DID AND SPOKE TO [XXX]. SHE INFORMED ME THAT JEEP WOULD NOT BE WILLING TO COVER A REPLACEMENT HEADREST AS MY WARRANTY HAS EXPIRED. SHE DID SAY THAT IF I TOOK IT TO THE DEALER AND HAD THEM LOOK AT IT, IF THEY DETERMINED THAT IT WAS A MANUFACTURING DEFECT, THEY MIGHT BE ABLE TO COVER IT. I AM AN ASE CERTIFIED MECHANIC WITH 23 YEARS EXPERIENCE THAT MANAGES 3 SHOPS FOR THE NATION'S LARGEST PARCEL DELIVERY COMPANY. I AM MORE THAN QUALIFIED TO DETERMINE IF A PART IS BROKEN. I WILL NOW HAVE TO SOURCE A REPLACEMENT ON MY OWN AND MAKE THE REPAIR TO MAINTAIN THE SAFETY OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 27, 2014
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
7 complaints
Electrical issue with drivers side front blinker works when headlights are off but when headlights are turned on front blinker does not work. I’ve seen numerous complaints about the same issue with this vehicle amongst other electrical issues
Sep 09, 2024
THE INSTRUMENT CLUSTER LIGHTS INTERMITTENTLY TURN OFF, SOMETIMES JUST A 1/4 OF THE RPM GAUGE, SOMETIME BOTH 1/4 OF RPM AND MPH GAUGE, SOMETIMES HALF OF ONE, NONE OF THE OTHER, SOMETIMES 3/4 OF BOTH, SOMETIMES ALL OF MPH AND RPM GAUGE. IT IS TOTALLY RANDOM WHAT WILL BE ILLUMINATED AND WHAT WON'T BE. DIGITAL COMPASS DISPLAYS ONLY DASHES, NO DIRECTION. WINDOWS WILL ROLL DOWN (POWER WINDOWS) BUT WILL NOT ROLL BACK UP UNLESS YOU TURN OFF THE JEEP AND TURN IT BACK ON
Oct 28, 2019
ON OCCASION THE RIGHT SIDE OF THE SPEEDOMETER WILL NOT LIGHT UP. CONTACTED CHRYSLER ABOUT THIS ISSUE FOR ASSISTANCE BUT SAID THAT IT WAS TOO OLD (THE JEEP DIDN'T LEAVE THE DEALERSHIP LOT TILL 2013 SO 4 YEAR OLD) TOOK IT IN AND THEY SAID THE DASH IS FAILING. THEY ALSO STATED THAT THE LIGHT ARE INTEGRATED IN TO THE BORED. THE JEEP ONLY HAS 40,000 MILES ON THE ODOMETER AND SHOULD NOT BE FAILING SO EARLY. THIS HAPPENS WHILE MOVING OR SITTING.THIS IS A SAFETY ISSUE DUE TO NOT BEING ABLE TO SEE THE SPEED AND THEY CAME OUT AND SAID THE THE DASH IS FAILING AND NEEDS TO BE REPLACED. I WILL ADD THAT A NEW CLUSTER JUST FOR THE PART IS $400.
Nov 06, 2017
THE "GATE" LIGHT IN MY JEEP LIBERTY CAME ON WHILE DRIVING AND WOULD NOT GO OFF, EVEN THOUGH EVERYTHING WAS SECURELY SHUT. AS A RESULT, I WAS UNABLE TO LOCK MY VEHICLE BECAUSE THE ALARM WOULD SOUND. THE INTERIOR LIGHTS ALSO STAYED ON DURING THIS TIME, WHICH WAS A HAZARD WHEN DRIVING AT NIGHT AS IT DIRECTLY AFFECTED MY ABILITY TO SEE OUTSIDE MY CAR. I HAVE DONE SOME RESEARCH ON THIS ISSUE AND DO SEE THAT IT APPEARS TO BE A COMMON PROBLEM WHICH MAY BE CAUSED BY FAULTY RUBBER TRIM AROUND THE REAR HATCH WINDOW. THE RUBBER ALLOWS WATER TO GET IN TO THE LATCH AND EVENTUALLY RUINS IT. I RECENTLY HAD THE GATE LATCH ASSEMBLY REPLACED, WHICH DID RESOLVE THE ISSUE,.
Oct 12, 2015
I NOTICED THE LIGHT FLASHING ON AND OFF WHILE DRIVING INTO TOWN, IT WAS A CLOUDY DAY AND THE LIGHTS HAD COME ON AUTOMATICALLY, IT HAS HAPPENED SEVERAL TIMES SINCE THIS AND I AM CONCERNED ABOUT A SHORT IN THE SYSTEM WHICH COULD CAUSE A FIRE AND DO A LOT OF DAMAGE TO VEHICLE OR MYSELF. *TR
Jan 30, 2015
+ 2 more complaints for this component
SERVICE BRAKES
6 complaints
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED AFTER PURCHASING AND DRIVING FROM THE DEALER BI AUTO SALES (1431 CHURCH ST, BOHEMIA, NY 11716) AN ABNORMAL NOISE WAS HEARD, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE REOCCURRED AS THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED AT LEAST FIVE TIMES. THE CONTACT STATE THAT FAILURE WAS DO TO THE BRAKE CALIPERS NOT WORKING CORRECTLY. THE CONTACT STATED THAT WHILE DRIVING SHE WAS ALERTED BY ANOTHER DRIVER THAT THE DRIVER'S SIDE FRONT TIRE WAS ON FIRE. THE CONTACT HAD TO EXTINGUISH THE FLAMES AND HAD THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS THE BRAKE CALIPERS HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILS TO START. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Mar 16, 2020
BRAKES FAILED 3 DIFFERENT TIMES WITH THE PEDDLE GOING TO THE FLOOR, ALMOST CAUSING AN ACCIDENT.
Jul 29, 2019
FRONT AND BACK BRAKES LOCK UP. BACK DRIVER SIDE DID IT. THEN STOPPED. SMOKED FROM RUBBING. THEN QUIT. NOW TODAY JULY 3RD 18 FRONT PASSENGER LOCKED UP. SMOKED FROM HOT. PARKED IT WENT OUT LATER ALITTLE BETTER BUT THE BACK DRIVER AND FRONT PASSENGER ARE STILL HOTTER. NO LIGHTS NO WARNINGS. JUST CALIBERS NOT RELEASING GOOD. WENT OUT ON HIGHWAY YESTERDAY FINE. TODAY IN TOWN LOCKED UP.
Jul 03, 2018
THIS IS NOT THE FIRST TIME THIS ISSUE HAS OCCURRED BUT I CAN'T REMEMBER THE DATES BUT IT IS ON RECORD AT THE DEALERSHIP. WE HAVE HAD THIS 2012 JEEP LIBERTY IN THE SHOP TWO OTHER TIMES WITH THE SAME COMPLAINT BUT WITH THE SAME RESULTS (NOTHING) !!!!!!!!!!WHEN DRIVING ON WET ROADS AND GOING INTO CURVES EVEN AT SLOW SPEEDS (35 MPH) WHEN APPLYING THE BRAKES, THE FRONT BRAKES WILL LOCK UP AND THE BACK BRAKES ARE NOT CATCHING... CAUSING THE JEEPS BACK END TO SLIDE AROUND,, SO WE TRIED STOPPING ON A LEVEL GRAVEL LOT AND THE FRONT WHEELS WILL LOCK UP BUT THE BACK WHEELS WILL KEEP TURNING. WE HAVE HAD IT TO TIM SHORT CHRYSLER, JEEP, DODGE IN HAZARD, KY AND ONE MECHANIC SAYS THAT THERE IS CLEARLY SOMETHING WRONG BUT ANOTHER STATES THAT HE TEST DROVE ANOTHER LIKE VEHICLE AND THIS VEHICLE DOES SAME. AND THAT HE TALKED WITH STAR AND ROLAND AND BOTH STATED THAT THIS IS NORMAL OPERATION. NO CODES, NO PROBLEM FOUND AT THIS TIME. SO I RECEIVED A STATEMENT WITH THE SIGNATURE OF MECHANIC [XXX] (SERVICE MANAGER) AND [XXX] (GENERAL MANAGER). THIS IS VERY DANGEROUS AND IF THIS IN "NORMAL OPERATIONS" THEN SOMETHING NEEDS TO BE CHANGED!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE HELP,,, HAS THERE BEEN ANY OTHER COMPLAINTS WITH THIS SAME PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 21, 2014
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V154000 (SERVICE BRAKE , SERVICE BRAKES, HYDRAULIC). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jun 17, 2014
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING
5 complaints
The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the front lower control arms snapped. There was no warning light illuminated. The contact immediately pulled over onto the side of the road and had the vehicle towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Jul 15, 2025
HEATER WOULD NOT SEND HEAT TO FLOOR SETTING. TOLD BY DEALER THAT HEATER MELTED PARTS OF HOUSING-DISTRIBUTION TO THE POINT THAT IT WOULD NOT WORK ANYMORE. ALSO SAID I HAD TO REPLACE HEATER CORE SINCE THEY WERE KNOWN TO GO BAD ALSO. THE DEALER, SZOTT M59 CHRYSLER JEEP, SAID THEY WERE HAVING TO REPLACE LOTS OF THE HOUSINGS AND HEATER CORES ON THIS MODEL BECAUSE OF MELTING AND PLUGGING PROBLEMS. TOLD BY DEALER THAT IT WAS AN ENGINEERING PROBLEM AND JEEP KNEW ABOUT IT AND WAS TRYING TO CORRECT IT. MY PROBLEM IS THEY STILL WANTED ALMOST $1000.00 TO FIX IT, AFTER DISCOUNT FROM ALMOST $1200.00, WHEN THEY ADMITTED IT WAS A POORLY DESIGNED SYSTEM THAT THE JEEP ENGINEERS WERE WORKING ON TO REPAIR. ALSO, WHAT IF IT HAPPENS AGAIN JUST BECAUSE I USE THE HEATER AND IT MELTS ITSELF AGAIN TO THE POINT OF NOT WORKING? I FEEL THAT IF THEY KNOW THIS IS A COMMON PROBLEM, AND THE DEALER SAYS IT HAS TO REPLACE A LOT OF THE UNITS, JEEP SHOULD BE COVERING THE COST OF REPAIRS. I HAVE THE OLD PART HERE AT HOME IF YOU WOULD LIKE TO INSPECT IT. THANK YOU. *TR
Mar 13, 2016
NO SECOND NOTIFICATION WAS RECEIVED BY MAIL AS IT HAD BEEN INDICATED BY THE RECALL NOTICE: "WHAT YOUR DEALER WILL DO...CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THE LAST SENTENCE WAS UNDERLINED ON THE NOTICE. NO 2ND NOTIFICATION WAS MAILED. I COMPLAINED AT AN OIL CHANGE, AND I RECEIVED AN EMAIL SHORTLY AFTER "REMINDING" ME TO HAVE IT DONE. SEVERAL MONTHS, MAYBE EVEN ALMOST A YEAR, HAD PASSED. *TR
May 06, 2014
AIR CONDITIONER WAS BLOWING WARM AIR. IT HAPPEN IN JUNE 2013 AND AUG 24, 2013. *TR
Oct 27, 2013
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT EXCESSIVE LIGHT BLUE/GRAY SMOKE EMITS FROM THE EXHAUST/TAIL PIPE UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SMOKE WAS WATER VAPOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT SHE ONLY NOTICED THE SMOKE WHEN THE VEHICLE HAD BEEN SITTING FOR TWO HOURS. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. UPDATED 07/13/12 *BF UPDATED 07/18/12
Apr 16, 2012
ELECTRICAL SYSTEM,ENGINE
5 complaints
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH, THE VEHICLE SLOWED DOWN AND LOST POWER. THE BRAKE, THE AIR BAG, SEAT BELTS, THE HEATER CORE AND SOME OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE RADIO DID NOT WORK. THE VEHICLE WAS TAKEN TO THE FERRARIO AUTO TEAM OF SAYRE DEALER (570-888-2367, LOCATED AT 102 SPRING ST, SAYRE, PA 18840) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DIAGNOSTIC TEST SHOULD BE COVERED. HOWEVER, THE DEALER STATED NO. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Jan 21, 2020
CAR WOULDNT START; WHEN FINALLY DID, PULLED OUT TO ROAD, COULDNT GET IT TO GO PAST 35 MPH, PRESSED GAS PEDAL, EVEN TACHOMETER WOULDNT GO FASTER; COULDNT GET ANY GETUP AND GO; PULLED TO SIDE OF ROAD, PUT IN PARK, TAPPED ACCELERATOR FEW TIMES, WOULDNT ACCELERATE; AFRAID TO SHUTDOWN, SO STARTED OUT ON ROAD (45 MPH SPEED), CAR WOULDNT ACCELERATE PAST 35, FINALLY GOT HOME; SHUT OFF, WOULDNT START AGAIN. CALLING DEALER. LOOKS LIKE OTHERS HAVE SIMILAR PROBLEM. ENGINE LIGHT CAME ON, RED LIGHT UNDER IT FLASHED THEN STAYED ON.
Jan 14, 2019
I HAVE HAD MANY PROBLEMS WITH THIS VEHICLE. APX 50K MILES THE WATER PUMP BLEW. HAD IT REPLACED - THEN APX 75K MILES I EXPERIENCED JUMP STARTS - TOOK IT TO THE DEALER WHO WAS ONLY DOING OIL CHANGES THAT DAY. TOOK IT TO AAA REPAIR CENTER - THEY DID A PRESSURE TEST - FOUND NOTHING WRONG. EXPERIENCED THE JUMP AGAIN - TOOK IT TO A FIRESTONE MECHANIC WHO DID A PRESSURE TEST AND "FOUND NOTHING WRONG". THE JEEP WOULD NOT START ON THANKSGIVING - HAD IT TOWED TO THE AAA CENTER WHERE I EXPLAINED WHAT HAD HAPPENED. THEY DISCOVERED THAT THE HEAD HAD BLOWN AND WAS NOW WARPED & CAMSHAFT BROKEN AT CONSIDERABLE COST, THEY FIXED IT, BUT NOW I HAVE A P0340 CODE (CAMSHAFT SENSOR). I LET THE VEHICLE SIT OVERNIGHT. IT SEEMED TO START FINE. AFTER 40 MILES OF HIGHWAY DRIVING THE OIL LIGHT CAME ON BRIEFLY, BEFORE SHUTTING OFF. *TR
Dec 22, 2016
INTERIOR LIGHTS IN DASH FLASHED ON AND OFF, RADIO WENT OFF AND CAME BACK ON. UPON STOPPING FOR TRAFFIC LIGHT ENGINE STALLED, PUT CAR IN PARK RESTARTED CAR. THIS HAPPENED TWICE TODAY(8-18-2016). INTERIOR LIGHTS FLASHING ON AND OFF HAS HAPPENED 5 OR 6 TIMES IN THE LAST 3 OR 4 DAYS, STALLING HAS ONLY HAPPENED TODAY.
Aug 19, 2016
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 20-30 MPH, THE VEHICLE STALLED. A FEW SECONDS AFTER THE FAILURE, THE ENGINE MADE AN ABNORMAL NOISE AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,169. MA 10/6 UPDATED 3/28/2016*JS
Aug 28, 2015
VISIBILITY/WIPER
5 complaints
THE CLAMPS HAVE BROKEN ON THE DRIVER'S SIDE WINDOW TRACT. THIS IS PREVENTING THE WINDOW TO RAISE OR LOWER. I HAVE TO EITHER RAISE OR LOWER THE WINDOW BY PLACING MY HANDS ON THE GLASS.I HAVE HAD THIS PROBLEM BEFORE IN MY 2010 JEEP LIBERTY. I WAS STATIONARY WHEN THIS HAPPENED AFTER TRYING TO ROLL MY WINDOW DOWN.
Jan 10, 2018
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WINDOW FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (REDLANDS CHRYSLER JEEP DODGE RAM, 500 W REDLANDS BLVD, REDLANDS, CA 92373) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER THE WARRANTY AND THE CONTACT HAD TO PAY FOR THE REPAIR. A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 18, 2017
THE WIPERS START WORKING BY THEMSELVES WHILE DRIVING DOWN THE ROAD. IT IS VERY SCARY AND I AM WORRIED WHAT ELSE WILL GO WRONG!!! :(
Mar 30, 2017
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT BOTH REAR WINDOWS AND THE FRONT PASSENGER SIDE WINDOW WOULD NO LONGER OPEN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 31,629.
Oct 12, 2016
THE HOSES THAT WERE ATTACHED TO THE WINDSHIELD WIPER FLUID ARE NO LONGER CONNECTED. THERE ARE NO CLAMPS HOLDING THE HOSES IN PLACE SO I AM ASSUMING JEEP USED SOME SORT OF ADHESIVE. THE ADHESIVE CAME UNDONE ON BOTH PIECES AND I CAN NO LONGER CLEAN MY WINDSHIELD. THIS IS A VERY DANGEROUS THING BECAUSE NOW I CAN NOT CLEAN MY WINDSHIELD WHILE DRIVING. *TR
Mar 08, 2015
AIR BAGS,SEATS
4 complaints
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
Jan 31, 2025
MY AIRBAG LIGHT IS ON IN MY DASHBOARD AND DOESNT GO AWAY. I ALSO GOT MY VEHICLE SERVICED BECAUSE MY CHECK ENGINE LIGHT WAS ON AND ONE CODE THAT CAME BACK WAS BECAUSE OF MY HEADREST .
Mar 08, 2021
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS), BUT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *TT
Mar 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WHITTEN BROTHERS OF RICHMOND, 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL APRIL OF 2018. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 18, 2017
VISIBILITY
4 complaints
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
Mar 31, 2023
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE CONTACT HEARD A SNAP SOUND AND NOTICED THAT THE SUN ROOF POPPED OFF THE TRACK. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT EXITED THE HIGHWAY IMMEDIATELY TO CHECK THE CRACK IN THE SUN ROOF. THE VEHICLE WAS TAKEN TO PALMEN MOTORS (5431 75TH ST, KENOSHA, WI 53142, (262) 671-1935) WHERE IT WAS DIAGNOSED, BUT THE RESULTS WERE NOT DISCLOSED. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NO LONGER MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS IN THE PROCESS OF FINDING PARTS FOR THE SUN ROOF. THE FAILURE MILEAGE WAS 130,000. ..*BF *TR
Mar 27, 2019
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY VIEW RETRACTABLE SUN ROOF FAILED TO OPEN AND CLOSE PROPERLY. JIM SHORKEY CHRYSLER DODGE JEEP RAM FIAT (13230 US-30, NORTH HUNTINGDON, PA 15642, (412) 872-2400) WAS NOTIFIED OF THE FAILURE AND INDICATED THE EXTENSIVE NATURE OF THE REPAIR, BUT HAD NOT REMEDIED THE FAILURE IN A REASONABLE TIME FRAME. THE FAILURE CONTINUED TO THE POINT THAT THE CONTACT HAD TO MANUALLY CLOSE THE SKY VIEW RETRACTABLE SUN ROOF WITH FORCE. TAPE WAS LATER APPLIED DUE TO AIR NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE INDEPENDENT SUPPLIER OF THE PART WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR
Mar 19, 2019
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER'S PLASTIC PIECE INSIDE RAIL FRACTURED WHILE THE CONTACT WAS OPENING THE SKY SLIDER. DUE TO THE FAULTY PIECE, THE SKY SLIDER FAILED TO OPEN OR CLOSE. THE DEALER (ATLANTIC CHRYSLER JEEP DODGE RAM, 130 SUNRISE HWY, WEST ISLIP, NY 11795, (631) 422-0123) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,111. *TT *TR
Jun 29, 2018
AIR BAGS,SEAT BELTS
4 complaints
We were involved in an accident on the NY State Thruway 87. The airbags did not deploy and the seatbelts did not engage. If the airbags had deployed my husband would not have been injured as seriously as he was.
Oct 07, 2021
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWNE CHRYSLER JEEP DODGE RAM (5130 CAMP RD, HAMBURG, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 28, 2018
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V282000 (AIR BAGS, ELECTRICAL SYSTEM) FOR THE TIPM REPLACEMENT. THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROL MODULE ALSO NEEDED TO BE REPAIRED; HOWEVER, IT WAS NOT ELIGIBLE FOR REPAIR ACCORDING TO THE RECALL BECAUSE THE VEHICLE WAS A 2012 MODEL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Jul 30, 2014
A FEW DAYS AGO THE AIRBAG MALFUNCTION LIGHT TURNED ON UPON STARTING MY VEHICLE. NOT SURE WHAT THIS MEANT, I TOOK IT TO MY LOCAL JEEP DEALERSHIP IN CLEAR LAKE, TEXAS. WHEN I DROPPED MY CAR OFF, THE MAN SAID IT WOULD NOT BE READY TODAY. IT TOOK CLEAR LAKE DODGE A FULL 24 HOURS TO COMPLETE THIS FIX (AND THAT WAS AFTER BEGGING THE MANAGER TO HAVE MY CAR READY ON TIME, THEY WERE GOING TO PUSH IT BACK ANOTHER DAY). ON THE RECALL FORM IT SAID SHOULD ONLY TAKE 30 MINUTES FOR THIS FIX. I RECEIVED MY CAR AND THE CAR WAS PRESUMABLY FIXED SINCE THE WARNING LIGHT WAS NO LONGER ON. HOWEVER, WHEN I GET HOME, I REALIZE MY GARAGE KEY HAD BEEN STOLEN FROM MY VEHICLE. THIS WAS A DISASTER, AND I DID NOT FEEL THAT MY SAFETY WAS VALUED AS A PERSON MUCH LESS A PAYING CUSTOMER AT CLEAR LAKE DODGE. *TR
Jun 25, 2014
FUEL/PROPULSION SYSTEM
3 complaints
Fuel was spilling out underneath vehicle every time I filled up. The issue was that the plastic housing where the fuel filler tube connects to the gas tank hardened and deteriorated to a point where it begins to leak. That plastic appears not to be ethanol resistant. Indications a leak will or is occurring: P0456 code or fuel dripping down under vehicle or smell of fuel.
Jun 26, 2021
Gasoline is leaking out when filling up. This is a know issue with previous year models. The problem is so serious that Jeep is have a problem manufacturing the part to fix it. There should be a recall.
May 18, 2021
I WAS DRIVING 35 MPH STRAIGHT ON A CITY ROAD WHEN THE ORANGE ENGINE LIGHT CAME ON. I WENT TO NEAREST AUTO STORE AND HAD IT SCANNED AND IT CAME OUT WITH CODE P0441. INCORRECT PURGE FLOW.
Dec 13, 2019
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
AS AS I WAS DRIVING DOING AROUND 50 MY SKYSLIDER ROOD OPENED UP JUST LIKE THAT AND I HAVE MANY LEAKS COMING IN CAUSIN MY ELECTRICAL COMPONENTS TO MALFUNCTION AT TIMES AND I ALSO HAVE MY SENSOR THAT STAYS ON STATING LOW AIR PARE TIRE WAITED 6 MONTHS FOR A PART FROM THE DEALER AND NOW I'M SCARED TO EVEN OPEN IT UP AND STILL HAVE THE LOTS OF LEAKS ON ANY RAINY DAY THIS IS RIDICULOUS BEC THAT WAS THE SELLING POINT AS TO WHY I GOT THIS VEHICLE AND NOW I'M TO SCARED TO USE IT BEC I'VE HEARD FROM OTHERS THAT IT COMES LOSE AND FLIES OFF CAUSING ACCIDENTS PLS PLS SOMEONE DO SOMETHING BOUT THIS BEC IT'S NOT RIGHT AND THERE IS NO HELP FOR JEEP THANKS
Aug 06, 2020
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE SKY SLIDER UNINTENTIONALLY OPENED. AS A RESULT, THE VEHICLE HAD WATER DAMAGE, WHICH CAUSED ELECTRICAL FAILURE AND VARIOUS UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, EAST PATCHOGUE, NY 11772, (888) 615-2184) WHERE THE CONTACT WAS INFORMED THAT THE PARTS FOR THE FAILURE WERE DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Jan 07, 2019
I WAS COMING HOME FROM WORK, AS I TURNED ONTO MY EXIT THERE WAS A POP SOUND AND THEN IT STARTED HISSING AND SMOKING. I SLOWED DOWN AND PULLED OVER AND GOT OUT OF THE VEHICLE. IT STARTED TO SMOKE, CAUGHT ON FIRE AND BURNED TOTALLY UP BEFORE MY EYES. I HAVE ONLY HAD THIS VEHICLE FOR SIX (6) MONTHS. *TR
Jul 16, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
MY WINDOW ON THE DRIVERS SIDE STARTED TO ACT UP AND THE NEXT DAY ALL CONTROLS TO EVERY WINDOW QUIT WORKING AND NOW ITS VERY COLD OUT SIDE. PLUS THE HEAT FOR THE FLOOR QUIT WORKING ALSO.
Feb 12, 2020
SOMETHING WITH THE STARTER AND SOMETHING WITH THE BACK LATCH CAN'T LOCK VECHICLE UP DO TO THE ALARM WILL GO OFF
Dec 14, 2018
ON JUNE 17, 2014 I WENT TO FIELDS CHRYSLER JEEP DODGE IN SANFORD FL. DUE TO STARTING ISSUES WITH MY 2012 JEEP LIBERTY WHICH I PURCHASED ON DECEMBER 2012 UPON ARRIVAL I ENTERED THE SERVICE LANE AND WAS GREETED BY A COMPANY EMPLOYEE. HE SAID ?SOMEONE WILL BE WITH YOU SHORTLY? NOT LONG AFTER ANOTHER EMPLOYEE SAID BASICALLY THE SAME THING. I WAITED A WHILE LONGER THEN ANOTHER PERSON WHO DID NOT INTRODUCE HIMSELF (WHOM NOW I KNOW AS [XXX]). HOW CAN I HELP YOU? I STATE TO HIM THAT MY JEEP IS HAVING STARTING ISSUES AND WITHOUT LETTING ME FINISH HE SAID YOU GOT NO WARRANTY IT'S A 2012 JEEP. I STATED, ?SIR THIS JEEP WAS PURCHASED ON 12/2012 AND IT DOESN'T MATTER THE WARRANTY GOES FROM THE MANUFACTURED DATE.? I CONTINUE TO EXPLAIN THAT THE WARRANTY SAYS 12 MONTH WITH AN 18 MONTH REPLACEMENT THEN IT'S PRORATED. THEN [XXX] LOOKED INTO THE TRUCK AND SAID YOU HAVE TOO MANY MILES IN A RUDE AND NON-PROFESSIONAL MANNER. I SAID CAN WE LOOK AT THE BATTERY AND LOOK AT THE WARRANTY. I RELEASED THE LATCH AND HE OPENED THE HOOD. [XXX] WAS STANDING IN FRONT OF THE JEEP AND I WAS BY THE DRIVER SIDE I BEGAN TO READ THE PRINTED WARRANTY ON THE BATTERY. I BEGAN TO NOTICE LIQUID COMING FROM UNDER ONE OF THE CAPS. I SAID LOOK AT THAT NOT GOOD. AT THAT TIME [XXX] SAID LET ME HANDLE THIS ISSUE. I TOUCHED IT AND THE TOP BLEW OFF EXPLODING AND SPRAYING ME IN THE EYES AND IN THE FACE. I WAS RUSHED TO ANOTHER AREA OF THE SHOP WHERE THEY BEGAN TO FLUSH MY EYES. THE FIRST PERSON THAT GREETED ME UPON ARRIVAL HE SAID I?M THE PERSON WHO FIRST GREETED YOU THE MEDIC CANE AND CONTINUED FIRST AID WHILE TRANSPORTING ME TO THE HOSPITAL IN SANFORD THEN THE EMERGENCY ROOM OPERATORS TOOK OVER. I RECEIVED 2ND AND 3RD DEGREE BURNS ON MY FACE. MY EYES ARE SEVERELY DAMAGED MY VISION HAS BEEN GREATLY DECREASED WITH DRY EYES CLOUDY AND VISION WHICH IS HINDERING MY NIGHT TIME DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 26, 2015
POWER TRAIN,ENGINE
3 complaints
VEHICLE IS ATTRACTIVE AND FUNCTIONAL. AIR BAGS PROBABLY SAVED THE WIFE'S LIFE IN A T BONE ACCIDENT. THE AIR CONDITIONER AND HEATER WORK GREAT. THERE IS TOO MUCH PLASTIC...EVERYWHERE! SEATS ARE UNCOMFORTABLE ON LONG TRIPS. WATER PUMP LOCKED UP WITH JUST OVER 50K MILES. TRANSMISSION IS SELF DESTRUCTING AT 62K MILES THIS MONTH. IT SEEMS THE TRANSMISSION HAS NO DIP STICK FOR THE OWNER TO CHECK THE FLUID. IF IT DID THE TRANSMISSION PROBLEM COULD HAVE BEEN NOTICED SOONER. NOW WE MUST PAY FOR A TRANSMISSION AND LABOR BECAUSE IT IS OUT OF WARRANTY, $4K! THE VEHICLE GETS REGULAR USE IN COUNTY, CITY AND HIGHWAY TRIPS. ON NICE PAVED TEXAS ROADS. IT IS WELL MAINTAINED AND ONLY DRIVEN BY TWO ADULTS, AGE 72.I BELIEVE THERE IS A QUALITY ISSUE WITH THE DRIVETRAIN PARTS. WE HAVE OWNED OTHER JEEPS. THEY HAD THE OLD RELIABLE INLINE 6CYL ENGINE AND THREE SPEED TRANSMISSION. VERY RELIABLE.
Nov 28, 2019
SEVERE CORROSION ON BOTH OIL PAN AND TRANSMISSION PAN. THIS VEHICLE IS LESS THAN 5 YEARS OLD WITH ONLY 36,000 MILES. LOSS OF EITHER FLUID COULD CAUSE ENGINE - TRANSMISSION FAILURE ON A HIGHWAY LEADING TO AN UNSAFE SITUATION.
Sep 27, 2017
AT 48K MILES ENGINE STARTED HAVING MULTIPLE CYLINDER MISSFIRES, TOO LEAN THEN TOO RICH CODES FOR CYCLINDERS WHILE TRAVELING ON THE HIGHWAY, BROUGHT TO DEALER, WAS CHARGED $148 TO REPLACE O2 SENSOR. DROVE VEHICLE OUT OF THE LOT, AND WITHIN FIVE MILES FROM DEALER, EXPERIENCED SAME TROUBLE. AFTER ONE AND HALF WEEKS AT THE DEALER, THEY HAD REPLACED 2 PCM MODULES, O2 SENSORS AND THEN THE CATALYTIC CONVERTER. VEHICLE WAS DRIVEN NO LESS THAN 3 MONTHS AND 5K DRIVEN MILES AFTER WORK WAS COMPLETED THE ENGINE STARTED FAILING AGAIN WITH THE SAME ISSUE, STRANDING BY DISABLED SPOUSE 1400 MILES AWAY FROM HOME. DEALER NOW WANTS TO REMOVE ENGINE HEAD AND REBUILT ENGINE. ONCE WAS BROUGHT TO THE DEALER, SERVICE AGENT TOLD MY SPOUSE WAS ADVISED THAT NO TRANSPORTATION WAS HOPING TO BE PROVIDED TO HER, SINCE SHE WAS TRAVELING WITH HER SERVICE ANIMAL "A DOG" . EVEN AFTER THEY WERE ADVISED OF ADA LAWS, AND WAS TOLD TO DRIVE THE JEEP AND HAVE IT TOWED BACK TO THE DEALER AT OUR EXPENSE. WHEN I CONTACTED DOGE CHRYSLER CUSTOMER SERVICE, CASE NUMBER 30253034 I WAS TOLD THAT THEY CAN'T PROVIDE ANY ASSISTANCE UNTIL THE DEALER DIAGNOSED THE ISSUE, JEEP HAVE BEEN AT THE DEALER FOR A WEEK NOW, AND SERVICE ADVISE IT SAYD THAT IS GOING TO TAKE ANOTHER 2 DAYS BEFORE THEY GET IT IN THE SHOP TO LOOK AT IT..
Oct 12, 2016
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
ALL MY LIGHTS ARE ON IN DASH(CHECK ENGINE,TIRE PRESSURE,TRACTION CONTROL,ABS) WHEN THIS HAPPENS MY AC DOESN'T WORK...THE GAUAGES DOESN'T WORK. TEST DONE BY MECHANIC SAY COMMUNICATION FAILED...
Nov 06, 2018
IM WRITING TO SEE IF MY VEHICLE STILL QUALIFY FOR THE RECALL AND THE JEEP IS EXPERIENCE ALL THE DESCRIPTIONS THAT ARE POSTED.
Aug 05, 2018
MOON ROOF THAT CAME WITH THE CAR NOT WEATHER RESISTANT. ENTIRE ROOF CAME OFF DURING A DRIVE
Apr 04, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
3 complaints
WHEN PROBLEM STARTS WIPERS GO ON DASH LIGHTS COME ON DASH GAUGES DO NOT WORK NO SPEEDOMETER AC DEFROSTER HEATER DO NOT WORK BRAKES DO NOT WORK RIGHT HEADLIGHTS GO OUT NO BLINKERS NO LIGHTS ON INSIDE OF CAR CAR SAYS NO BUS WHERE THE GEAR SELECTER IS DASH THEY HAVE REPLACED THE TPN 3 TIMES AND THE WIRING CLUSTER 4 TIMES THEY BROUGHT IN SPECIALIST FROM DETROIT TO WORK ON THIS CAR AND CAN NOT FIGURE OUT WHAT IS MAKING THIS CAR DO THIS THEY KEEP SAYING IT IS THE TPN OR THE WIRING CLUSTER AFTER REPLACING SEVERAL TIMES IT STILL DOING THE SAME THINGS
Oct 05, 2016
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE GAUGES BECAME INOPERATIVE. IN ADDITION, THE WINDSHIELD WIPERS, HEADLIGHTS, AND TURN SIGNALS ILLUMINATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE WIRING CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
Jul 27, 2016
STARTING TWO YEARS AGO, AFTER A RAIN, WHEN PARKED, UPON LOCKING MY CAR EITHER MANUALLY OR WITH THE KEY FOB, THE ALARM GOES OFF, INTERIOR LIGHTS ILLUMINATE AND THE DASH STATES THE GATE IS AJAR. REPEATEDLY OPEN AND CLOSE THE GATE WITH NO REMEDY. HAVE TO LEAVE CAR UNLOCKED AND USUALLY THE INTERIOR LIGHTS GO OFF AFTER A FEW HOURS. RELATED IS THE GATE OCCASIONALLY FAILS TO UNLOCK AS WELL AS UNABLE TO OPEN THE REAR GATE WINDOW. AND THE REAR WIPER CONTINUES TO STAY ON AFTER BEING TURNED OFF. ALL APPEAR TO BE RELATED TO MOISTURE SOMEHOW AFFECTING THE LIFT GATE ELECTRICAL SYSTEM. HAVE TAKEN TO DEALERSHIP THREE TIMES, FIRST TWO UNDER WARRANTY AND DEALER ADVISED UNABLE TO FIND PROBLEM. THIRD TIME AFTER WARRANTY EXPIRED, ADVISED THEY WOULD NEED TO REPLACE SEAL AT COST OF $600. DECLINED REPAIR.
Mar 26, 2016
WHEELS
3 complaints
I PURCHASED A NEW 2012 JEEP LIBERTY FROM A DEALERSHIP IN SEPTEMBER OF 2012. THE VEHICLE HAS P235/60R18 FORTERA HL TIRES ON IT. THE ADVERTISED MILEAGE ON THIS TIRE IS 60K MILES. I WAS TOLD THAT WHEN THESE TIRES ARE PUT ON NEW VEHICLES THAT THEY ARE SUB-STANDARD. MY CAR NOW HAS 30,200 MILES AND THE TIRES ARE WORN SMOOTH WITH NORMAL DRIVING. GOODYEAR SAID THAT THEY WOULD REPLACE THE 4 TIRES FOR $623.00. WHEN I RESEARCHED THE REVIEWS, MY SITUATION WAS RATHER COMMON. THE TIRES ARE UNSAFE TO DRIVE ON IN THEIR CURRENT CONDITION AND WHEN THE PUBLIC RELIES ON AN ADVERTISED MILEAGE OF 60K MILES, THIS IS A BLATANT MISREPRESENTATION OF THE PRODUCT. *JS
Dec 01, 2014
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE TIRE PRESSURE MEASURING SYSTEM WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIRE PRESSURE MEASURING SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,450.
Oct 22, 2013
THE CLEAR COAT IS CHIPPING/PEELING OFF THE WHEELS ON THE JEEP LIBERTY 2012 JET EDITION.....ONLY HAVE HAD THE VEHICLE FOR 6 MONTHS AND NOTICED THIS JUST RECENTLY. *TR
Apr 05, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSION, REAR END, BRAKING AND MANY MORE ISSUES TO INCLUDE SHARP ITEMS PUSHES THRU SEATS HARMING PEOPLE
Oct 26, 2023
My heater takes 45-60 mins to heat up my car, and it doesn’t blow full force when it’s on the highest setting. On cold days I literally have to start my car up 45 before I need to leave just to have a slight warmth inside. Once I’m moving, it barely blows any heat through the vents. The highest setting feels like it’s on the lowest setting.
Feb 03, 2022
STEERING
2 complaints
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, the vehicle lurched to the right out of the lane. The contact stated that the vehicle lost power steering functionality and excessive force was needed to steer the vehicle back into the lane. The contact stated no warning light was illuminated. The contact stated the failure had become constant and had stopped driving the vehicle. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the rack and pinon, power steering kit, and brakes needed to be replaced. The vehicle had been repaired. The contact stated that the failure reoccurred after retrieving the vehicle from the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.
Nov 09, 2022
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND HAVE THE VEHICLE TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT THERE WAS A LEAK ON THE SEAL OF THE RACK AND PINION. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 4,000.
May 11, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
2 complaints
TRAVELING LAST NIGHT AND THE LIGHTS WENT UP, DOWN THEN OUT FOR ALMOST 20 SECONDS AND DOING 40 MPH IS SCARY. THE LIGHTS FINALLY CAME ON BUT THEN THEY DIM UP AND DOWN. BEFORE THIS LAST WEEK THE CRUISE CONTROL WOULD NOT DISENGAGE. I NEVER KNOW WHAT'S GOING TO HAPPEN WHEN I DRIVE THIS VEHICLE AND THE WORST THING IS TAKING IT OUT AT NIGHT AND HAVING THE LIGHTS GO OUT. THIS WEEK WAS THE FORTH TIME THAT HAS HAPPENED THANK GOD IT HAPPENED ON A LIGHTED ROAD BUT I STILL HAD NO BRAKE LIGHTS. ALL TIMES THIS HAS HAPPENED I'VE BEEN ON INTERSTATE HIGHWAYS AND TRAVELING AT NIGHT
Sep 08, 2020
AFTER DRIVING THE VEHICLE TO MY DESTINATION AND SHUTTING IT OFF. IT WILL NOT RESTART WHEN I GO TO DRIVE IT TO THE NEXT LOCATION .THIS HAS HAPPENED NUMEROUS TIMES. IT HAS LEFT ME STRANDED A COUPLE TIMES. WHILE DRIVING THE VEHICLE TO A LOCATION THE HEADLIGHTS SEEM TO DIM ON THEIR OWN. AFTER HAVING A MECHANIC LOOK AT IT. I WAS TOLD IT WAS THE TIPM CAUSING THE ISSUES.
Apr 08, 2019
STRUCTURE,UNKNOWN OR OTHER
2 complaints
SKY SLIDER ROOF BROKEN, WILL NOT OPEN NOR CLOSE. I HAVE TO PUT A TARP OVER MY JEEP TO KEEP THE RAIN OUT. CANNOT BE REPAIRED DUE TO NO PARTS AVAILABLE. THE POSSIBILITY FOR THIS ROOF TO FLY OFF WHILE DRIVING AT HIGH SPEEDS IS REAL. CHRYSLER/JEEP NEEDS TO REMEDY THIS PROBLEM. *TR
Jun 18, 2020
HEAT SHIELD/BLANKET BETWEEN EXHAUST AND BODY .ALMOST STARTED ON FIRE. I SMELT SOMETHING BURNING LIKE PAPER/PLASTIC. I CRAWLED UNDER JEEP TO SEE WHAT IT WAS. I SAW SMOKE AND RED EMBERS IN THAT PADDING. *TR
Jun 10, 2020
AIR BAGS,STRUCTURE
2 complaints
I WAS ON MAJOR INTERSTATE IN BIRMINGHAM ALA. CAR ACCIDENT I WAS HIT ON LEFT SIDE AND MY AIR BAGS DID NOT DEPLOY. AND MY CAR ROLLED . I HAD A CALL BACK ON MY HEAD RESTRAINTS .?
Aug 21, 2018
I WAS INVOLVED IN AN ACCIDENT IN MY 2012 JEEP LIBERTY WHEN ANOTHER DRIVER PULLED LEFT I FRONT OF ME TO MAKE THEIR RIGHT TURN INTO A PARKING LOT. MY TRUCK DROVE OVER HI AND ON THE WAY DOWN STRUCK A PARKED CAR AND FLIPPED OVER ON TO ITS HOOD. THE ENTIRE INTERIOR CAVED IN DIRECTLY ON TO MY HEAD AND NOT A SINGLE AIR BAG DEPLOYED. I WAS HOSPITALIZED AND WAS ALREADY HANDICAPPED SO THIS EXACERBATED MY INJURIES PRONOUNCEDLY AND THE INCREASED PAIN, BOTH PHYSICAL AND MENTAL, LED TO MY WIFE LEAVING, LOSS OF EMPLOYMENT, FAMILY, YOU NAME IT AND IT'S BEEN LOST BECAUSE OF THIS ACCIDENT. WHEN YOU SEE PICS, YOU'LL UNDERSTAND WHY PARAMEDICS WERE SHOCKED I WAS ALIVE AT ALL. -[XXX] (1ST 2 PICS ARE EXTERIOR, 3RD PIC IS OF MY DRIVER'S SEAT ITSELF AND HOW I MANAGED AVOIDING BEING SPLIT IN 1/2 IS BEYOND ME.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 11053500. *DSY
Nov 24, 2017
VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, STRAIGHT, FLAT ROAD AND THE CRUISE CONTROL WAS SET AND THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND I WAS UNABLE TO DE-ACTIVATE THE CRUISE CONTROL WITH THE BUTTONS AND IT TOOK 2 ATTEMPTS APPLYING THE BRAKE BEFORE IT DISENGAGED. THIS HAS HAPPENED TWICE, APPROX A MONTH APART WHEN I DECIDED TO TRY AND USE THE CC AGAIN. THIS IS A VERY DISHEARTENING SITUATIOIN TO BE IN AND EVEN WORSE WHEN YOU HAVE OUR CHILD IN THE CAR AS I DID.
Aug 20, 2018
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE ACCELERATED AND MERGED INTO ANOTHER LANE WHEN THE ACCELERATOR PEDAL WOULD NOT DISENGAGE. THE CONTACT PULLED THE FLOOR MAT AND REMOVED IT FROM THE FLOOR BOARD AND NOTICED THAT THE ACCELERATOR PEDAL HAD DROPPED TO THE FLOOR BOARD. THE RPM READING CONTINUED TO INCREASE AS THE FAILURE OCCURRED. THE CONTACT THEN KICKED THE PEDAL VARIOUS TIMES UNTIL THE PEDAL DISENGAGED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE THREE DIFFERENT DEALERS FOR DIAGNOSIS HOWEVER, NONE OF THE TECHNICIANS WERE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR
Sep 27, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
2 complaints
SINCE I BOUGHT MY JEEP ALMOST ONE MONTH AGO I'VE ALREADY HAD TO REPLACE THE REAR HATCH ACTUATOR TONIGHT ( 4 WEEKS AFTER REPLACING IT) MY CAT IS GIVING ME SAME ERROR MESSAGE THAT THE REAR GATE IS OPEN AND ALARM GOES OFF BY ITSELF. PANIC BUTTON DOESN'T TURN IT OFF SO APPARENTLY IT'S NOT THE ALARM DISGAGING. I GO OUT TO CAR OPEN AND CLOSE MAKE SURE IT'S PROPERLY SEALED AND HORN GOES OFF AGAIN. THIS IS COMPLETELY RIDICULOUS. AM I GOING TO DROP 400.00 ON MY CAR ONCE A MONTH TO BE ABLE TO LOCK MY CAR OR HAVE MY DASH LIGHTS IN WHILE I DRIVE AT NIGHT OR IS THAT TO MUCH TO ASK OF JEEP?
Mar 02, 2018
2ND OCCURRENCE., LIFT GATE LIGHT CAME ON THE INSTRUMENT PANEL APP 4 DAYS AGO, MADE SURE DOOR WAS CLOSED. LIGHT REMAIN ON. THEN TODAY, HORN SOUNDED WHILE CAR WAS PARKED IN MY SECURED GARAGE. I HAVE CONTACTED THE DEALERSHIP. THEY REQUIRE A FEE TO PUT ON DIANOSTIC MACHINE. THEN $200 FOR A LIFT GATE SENSOR WHICH THEY CLAIM MAY NOT REMEDY THE ISSUE PLUS LABOR! I DON'T HAVE MONEY TO WASTE ON MAYBE'S.
May 07, 2017
STEERING,ELECTRICAL SYSTEM,AIR BAGS
2 complaints
TAKATA RECALL: MANUFACTURER NUMBERT56 NHTSA RECALL NUMBER17V-640; TOOK VEHICLE TO HALL JEEP AUTOGROUP: NOT TOLD PARTS UNAVAILABLE FOR REPAIR - FOUND OUT ONLY BY READING THE RECEIPT AFTER 3 HOURS AT DEALER. VEHICLE ONLY HAS 69,285 MILES AND SUFFERING FAILURES: STEERING RACK ASSEMBLY: NOT TOLD MY STEERING FAILED AN INSPECTION - POWER STEERING LEAK NOTED ON RECEIPT; REPAIR ESTIMATE $1,600. I HAD BEEN DRIVING UNDER NORMAL CONDITIONS AND FOUND OUT INADVERTENTLY WHEN I BROUGHT MY VEHICLE TO DEALER FOR AIRBAG RECALL. HEAT BLOWER ABRUPTLY STOPPED WORKING: POWER MODULE DETERMINED TO HAVE SHORTED; REPAIR ESTIMATE $235; NORMAL DRIVING CONDITIONS, SUDDENLY STOPPED BLOWING HEAT
Dec 28, 2017
IT HAPPENED A FEW TIMES BUT THE LAST TIME SHE WAS TURNING AT A LIGHT AND WHEN KEYS SWUNG THE IGNITION SHUT OFF CAUSING HER TO LOSE POWER STEERING AND SHE HIT ANOTHER VEHICLE. THE IGNITION IS VERY TOUCHY - JUST BY BARELY TOUCHING THE KEYS IT SHUTS OFF. I AM AFRAID FOR MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE. *TR
May 09, 2014
SEAT BELTS
2 complaints
MY SEAT BELT RECEPTACLE BROKE HALF AND HALF ON THE DRIVER SIDE. I CALL THE CAR DEALERSHIP AND THE WILL NOT REPLACE IT LET I PAY FOR IT
Sep 27, 2017
I HAVE A PERFORATED HOLE IN THE DRIVER SIDE SEAT AND ANOTHER PERFORATED HOLE IN THE PASSENGER SEAT CAUSED BY THE SEAT BELT LATCH THAT SIT IN THE ENTRANCE WAYS OF MY VEHICLE. EVERY TIME I OR SOMEONE ELSE GETS INTO THE VEHICLE THERE IS A POSSIBILITY OF GETTING STABBED IN THE BACK ALONG WITH PUNCTURING ANOTHER HOLE IN THE SEAT. THE SEAT BELT LATCH CATCHES YOU WHEN ENTERING INTO THE VEHICLE AND WHEN YOU SIT BACK THAT?S WHEN IT GETS YOU, LIKE A BEE STING, IT REALLY HURTS. I HAVE RECEIVED A BRUISE FROM THE LATCH. *TR
Feb 28, 2014
EXTERIOR LIGHTING
2 complaints
THE HEADLIGHTS GO OUT RANDOMLY WHEN THEY ARE ON AUTO DRIVING AT NIGHT. I THEN HAVE TO TURN THEM ON MANUAL WHEN DRIVING AT NIGHT. THIS PROBLEM HAS BEEN SEEN BY A MECHANIC TWICE IN THE LAST TWO MONTHS. MA 10/5
Jul 24, 2015
HAD VEHICLE AT DEALERSHIP ABOUT 3 WEEKS PRIOR FOR A HEAVY BURNING SMELL INSIDE AND OUT SIDE OF VEHICLE.SMELLED LIKE BURNT WIRING. WAS TOLD BY DEALER IT WAS A STICKER ON THE EXHAUST PIPE. WAS TOLD IT WAS FINE AND MIGHT SMELL IT FOR A SHORT TIME..SMELL IS STILL THERE AND LAST NIGHT VEHICLE WAS ON SNOW COVERED ROAD WITH ON COMING TRAFFIC AND THE HEADLIGHTS AND ALL INTERIOR LIGHTS WERE LOST.. HEADLIGHT SWITCH WAS MOVED BACK AND FOURTH FROM AUTO, ON, AND OFF NUMEROUS TIMES TILL LIGHTS CAME BACK ON AND IT DID IT AGAIN ON THE WAY HOME IN THE MORNING. GOING TO TAKE IT BACK TO DEALER ABOUT AN HOUR AWAY FOR THE SECOND TIME.. NOT SURE WHY CHRYSLER DOESNT TAKE TIME TO LOOK AT THINGS PROPERLY AND LISTEN TO THE OWNERS. A STICKER BURNING OFF DOESNT SMELL LIKE BURNT WIRING.. *TR
Feb 03, 2013
VISIBILITY,VISIBILITY/WIPER
2 complaints
I BOUGHT THIS VEHICLE NEW 3-WEEKS AGO AND NOTICED THAT THE DEFROSTERS WERE NOT CLEARING THE WINDSHIELD PROPERLY. ON 3 SEPARATE OCCASIONS I ATTEMPTED TO CLEAR MY WINDSHIELD USING THE DEFROSTERS AND WAS LEFT WITH 8" ON EACH SIDE THAT WAS NOT CLEARED. THIS IS A DANGEROUS OBSTRUCTION TO VISIBILITY. I RETURNED TO THE DEALER AND LEFT THE VEHICLE OVERNIGHT, THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM AND REPORTED THAT IT WAS OPERATING AS PER DESIGN. I BELIEVE THIS REPRESENTS A DANGEROUS SITUATION AND WILL LIKELY CAUSE ACCIDENTS. *TR
Feb 14, 2013
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS WOULD NOT DEFROST COMPLETELY, LEAVING BLIND SPOTS AT THE TOP AND BOTTOM OF THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE TO CORRECT THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD HAVE TESTED THE SAFETY FEATURES OUT ON THE VEHICLE BEFORE PURCHASING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 5,500. UPDATED 08/07/12*LJ
Jul 06, 2012
SUSPENSION,AIR BAGS,WHEELS
1 complaint
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
Dec 09, 2025
SUSPENSION,POWER TRAIN
1 complaint
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.
Sep 30, 2024
SUSPENSION
1 complaint
The contact owns a 2012 Jeep Liberty. The contact stated while driving 40 MPH, there was a loud banging sound coming from the suspension on the driver’s side rear of the vehicle. The contact became aware that the rear end of the vehicle was loose and was falling apart onto the roadway. The contact pulled to the side of the road. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
May 15, 2024
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
Jan 05, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.
Jul 26, 2023
AIR BAGS,UNKNOWN OR OTHER
1 complaint
Horn stopped working. Tested actual horn another way and it operates properly but when driving it does not work Someone mentioned it could be the clock spring. Is this covered under warranty or other reports of this malfunctioning for a recall?
Dec 23, 2022
SEAT BELTS,UNKNOWN OR OTHER,ENGINE
1 complaint
Transmission failure due to not being replaced when scheduled for maintenance
Jul 15, 2022
TIRES,ENGINE
1 complaint
The contact owns a 2012 Jeep Liberty. The contact stated while driving 25 MPH and merging onto the interstate, the accelerator pedal was depressed however, the vehicle failed to respond. The RPM revved up but the vehicle did not respond. There was no warning light illuminated. Additionally, the contact stated that the passenger’s side front tire was wobbling. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that three tires needed to be replaced due to tread belt damage and that the heater core and transmission were defective and needed to be replaced. The vehicle was taken to the dealer where the vehicle was purchased to be repaired. The thermostat was replaced, the brake lines were bled however, the tires were not replaced. The contact stated that she was not provided a copy of the repair order. The contact stated that the vehicle was unsafe to drive. The vehicle manufacturer was notified of the failure. The tire manufacturer was not contacted. The approximate failure mileage was 134,000.
Mar 04, 2022
ELECTRICAL SYSTEM,SEATS,ENGINE
1 complaint
MY ENGINE AND THE ENTIRE ELECTRICAL STOP WHILE DRIVING, EVERY SYSTEM STOPPED WHILE DRIVING IN THE MIDDLE OF THE ROAD. THIS VEHICLE HAS HAD MANY ISSUES FROM DEFECTIVE DRIVERS SEATS, OIL LEAKS, WINDOWS NOT WORKING, SEAT BELT MALFUNCTIONS, RECALLS, HEAD REST ISSUES, LEAKS FROM WHO KNOW WHERE THE DEALER HAD IT TIME AND TIME AGAIN MISDIAGNOSED IT SEVERAL TIMES, IT WAS IN THE JEEP DEALER AND DID NOT EVEN MAKE IT OUT OF THE PARKING LOT WENT IT STOPPED AGAIN. ALL WARNING LIGHTS WENT ON WARING FOR SEVERAL PROBLEMS IT IS NOW STUCK IN MY HOME. THIS JEEP IS AS FCA KNOWS A LEMON THESE PROBLEMS GO BACK YEARS EVEN WHEN I BOUGHT IT , IT HAS NEVER EVER WORKED OR OPERATED PROPERLY OR SAFELY. NEEDS TO BE ALL RECALLED AND REFUND ALL MY MONIES
Feb 14, 2021
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
JEEP DIED WHILE DRIVING ON THE DASH IT SAID NO FUSE THEN MY BATTERY DIED ALSO MY ALTERNATOR I STILL HAVEN'T BEEN ABLE TO FIX IT BECAUSE I DON'T KNOW WHERE TO LOOK WE TOOK IT TO A MECHANIC AND HE REPLACED THE ALTERNATOR 5 TIMES AND STILL HAS ISSUES
Jan 08, 2021
POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I WAS HIT ON MY PASSENGER FRONT, WHILE ATTEMPTING TO CROSS INTO A PARKING LOT, SO HARD UNTIL MY TIRE ROD BENT AT A 90* ANGLE. MY PASSENGER AIRBAG DIDN'T DEPLOY. NONE OF MY AIRBAGS DEPLOYED. THERE WAS NO BLIND SPOT WARNING. EVEN AFTER THE IMPACT, THERE WAS NO ALARM OR NOTIFICATION OF THE DAMAGE, AS THE FIREMEN WERE ATTEMPTING TO DRIVE MY CAR OUT OF THE ROAD.
Dec 03, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
THE VEHICLES DOORS LOCK AND UNLOCK WHILE THE CAR IS IN MOTION. THE LIGHTS HAVE GONE OUT WHILE MOVING DOWN THE ROAD. THE WIPERS WILL INTERMITTENTLY GO ON AND OFF . THE LIGHTS ON THE DASH AND RADIO WILL DIM WHILE DRIVING. THE CAR SHIFTS MULTIPLE TIMES WHILE MOVING.
Jul 03, 2020
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
WHEN DRIVING THROUGH TOWN THE DASH LIGHTS UP COMPLETELY WITH ALL THE WARNINGS COMING ON AND THE WIPERS TURN ON AND WON'T TURN OFF. THE WARNINGS INCLUDE THE BRAKES AND AIRBAGS. THIS HAS HAPPENED 3 TIMES IN A FEW DAYS. WE HAD IT DIAGNOSED AND THEY SAID IT'S THE TIPM MODULE. THIS JEEP DOESN'T EVEN HAVE 100K MILES YET AND THERE ARE TONS OF REPORTS OF THIS ISSUE ONLINE. *TR
Jun 03, 2020
SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
HAD A ACCIDENT AND AIRBAG LIGHT WOULD NOT COME OFF ALSO THE ELECTRIC SYSTEM WOULD NOT COME ON HORN WOULD NOT WORK AND OTHER THINGS. ROTOR HAD TO TO BE REPLACE, OFF THE SUSPENTION ? LIGHT ON. WAS HIT ON DRIVERS SIDE, HIT AND RUN MY INSURANCE WAS USED. HAD TO SEND TO DEALER TWO TIMES AND GET TOWED 2 TIMES. HAD
Mar 05, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
THE EVAP CONTAINER ISNT THE RIGHT PART AND OBVIOUSLY WAS ACTUALLY FOR A JEEP WRANGLER AND HAS AN EXTRA INLET. AFTER NUMEROUS ATTEMPTS TO CONTACT JEEP FOR THE LAST 4 MONTHS AND STILL NOTHING THIS VEHICLE WILL STALL WHILE DRIVING AND IT DRIVES ALOT OF INTERSTATE TRAVEL WHICH IS A HUGE SAFETY RISK AND STILL HAVE GOTTEN NOWHERE ALL I WANT IS FOR JEEP TO MAKE THIS RIGHT AND FIX THE MANUFACTURER MESS UP.
Feb 02, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
RADIO DOESNT WORK -WIPERS COME ON BY THEM SELFS-LITTLE HEAT TURN BLOW UP BRAKE LIGHTS COME ON, SLIP LIGHT FOR TIRES COMES ON DASH AND SEAT BELT GUY WITH AIRBAG LIGHTS UP ON DASH -MOTOR LOSES POWER DRIVING DOWN ROAD WITH HEATER BLOWER ON. TOOK TO MR. TIRE AUTO SERVICE CENTER FOR A FULL CURTESY INSPEPECTION AND THEY FOUND OUT ITS ELETRICAL ISSUE . I HAVE A VIDEO OF ME SITTING IN MY WORK PARKING LOT WITH THE LIGHTS ON DASH . I DONT KNOW WHAT THE HEATER HAS TO DO WITH THE LIGHTS ON DASH OR MY BRAKE LIGHTS COMING ON AND RADIO NOT WORKING AND WHY THE MOTOR LOSES POWER DRIVE IT IM SCARD OF DRIVING IT BECAUSE OF A FIRE BRAKING OUT BUT I HAVE NO CHOICE IT THE ONLY VECHICLE I HAVE TO DRIVE BACK AND FORTH TO WORK. I HAD THIS VEHICLE FOR LESS THEN THREE YEARS.
Jan 25, 2020
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
I HAD TO HAVE MY RF HUB BEARING REPLACED 3 TIMES. MY VEHICLE WAS PURCHASED NEW. THE FIRST TIME MILAGE WAS AROUND 75000 MILE SECOND WAS AT ABOUT 150 AND AGAIN AROUND 255 ITS APPEARS ONCE A YEAR. I AM NOW HAVING PROBLEMS WITH LEAKS. MY TRANSMISSION IS LEAKING, WATER PUMP LEAKING AND OIL ALL AT ONCE. GOING IN FOR INSPECTION TODAY. STARTED WITH TRANS LEAK FOLLOWED BY THESE OTHER LEAKS. I NOTICED THE VEHICLE WAS LEAKING TRANS FLUID AND IT WAS JERKING HESITATE TO GO INTO GEAR. ADDED TRANS FLUID WAS FIND BUT FOUND MYSELF ADDING MORE FLUID WITHIN NEXT 2 DAYS SO I KNOW IT HAS TO BE CHECKED OUT. NOW THE VEHICLE IS RUNNING HOT MY RESERVOIR WAS NOT AT MAX SO I FILLED IT UP. NEEDLE STARTED GO UP TO HOT MARK BUT DID NOT GET HOT NO SMOKE NOTHING. WOULD GO BACK DOWN AS LONG AS I WAS DRIVING. CHECKED TODAY ENDING OIL AND IT IS LOW. JUST HAD OIL CHANGE OVER A MONTH AGO. WILL KEEP YOU INFORMED AFTER INSPECTION. MY VEHICLE IS NOW AT 255 THOUSAND MILES. I HAVE HAD REGULAR MAINTENANCE.
Aug 21, 2019
WHEELS,ENGINE
1 complaint
THE CAR WOLD NOT START, HAD TO PUSH THE GEAR SHIFT FORWARD AND THEN IT STARTS. THE "CHECK ENGINE" LIGHT WAS ON, THE LIGHT BELOW -- ELECTRONIC TROTTLE CONTROL AND THE SERVICE FOUR WHEEL DRIVE LITE WAS ON. TURNED CAR OFF, TURNED BACK ON, HAD TROUBLE STARTING, AGAIN HAD TO PUSH THE GEAR SHIFT FORWARD, THE ONLY LIGHT THAT WENT OFF WAS THE SERVICE FOUR WHEEL DRIVE LIGHT.
May 29, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE TIPM(TOTAL INTEGRATED POWER MODULE) HAS STICKING OR DEFECTIVE RELAYS, FAILS TO PROPERLY WORK ON FACTORY INSTALLED TRAILER HITCH, AND NOW REAR BRAKING LIGHTS STAYING ON, CAUSING A DEAD BATTERY. I HAD TO PULL A FUSE TO STOP THIS. THE TIPM HAS HAD A LONG HISTORY OF MANUFACTURING DEFECTS IN OTHER CHRYSLER VEHICLES WHICH WERE RECALLED, REPLACED BY MFR. I RECOMMEND THE SAME FOR THIS MODEL.
Mar 03, 2019
VISIBILITY,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT HEAT FAILED TO BLOW OUT OF THE AIR VENTS INSIDE THE VEHICLE, EVEN THOUGH THE BLOWER WAS WORKING. THE VEHICLE WAS TAKEN TO ED VOYLES CHRYSLER DODGE JEEP RAM (844-715-5921, LOCATED AT 789 COBB PKWY SE, MARIETTA, GA 30060) WHERE IT WAS DIAGNOSED THAT THE BLOWER MODULE AND THE RESISTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. THE CONTACT CALLED THE SAME DEALER AND WAS INIFORMED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,150. *TT *JB CONSUMER STATED ALTHOUGH THE RADIATOR WAS REPLACED THE RADIATOR STARTED LEAKING. *JB
Oct 26, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
WELL SERVICED VEHICLE WITH 88,000 MILES. DRIVING ON A RESIDENTIAL STREET WHEN SMOKE BEGAN COMING OUT OF CLIMATE VENTS. NOTED ENGINE TEMPERATURE GAUGE AT NORMAL. STOPPED THE CAR AND TURNED OFF. FIRE NOTED UNDER THE HOOD NEAR THE WINDSHIELD. WITHIN MINUTES, THE CAR BECAME FULLY ENGULFED AND BURNED COMPLETELY BEFORE FIRE DEPARTMENT COULD ARRIVE.
Jul 10, 2018
AIR BAGS,SEAT BELTS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BINGHAMTON CHRYSLER JEEP DODGE (1279 FRONT ST, BINGHAMTON, NY 13901, (607) 771-7100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED SCOVILLE-MENO CHRYSLER DODGE JEEP, INC. AT (607) 561-7500 AND WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN APRIL OF 2018. IN ADDITION, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Apr 04, 2018
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
ALL OF THE DASHBOARD LIGHTS ARE ON. SPEEDOMETER, ODOMETER, GPS, AUTOMATIC DOOR LOCK, REMOTE START, CRUISE CONTROL, NONE OF THAT WORKS. TIRE PRESSURE WARNING LIGHTS ARE CONSTANTLY FLASHING DIFFERENT PRESSURES. EVERYTHING LIGHTS UP UPON STARTING AND STAYS ON WHILE MOVING UNTIL IT'S TURNED OFF. THIS INITIALLY HAPPENED WHEN I WAS DRIVING ON A HIGHWAY, AND MY FIRST REACTION WAS THAT I DIDN'T HAVE ANY BRAKES. IT WAS QUITE FRIGHTENING. SUBSEQUENT TO THAT THE LIGHTS WOULD GO ON AND OFF INTERMITTENTLY, BUT AFTER A FEW MONTHS THEY ARE NOW PERMANENTLY ON. THE DASHBOARD ALSO MAKES A PING NOISE EVERY MINUTE OR SO. I PURCHASED THE CAR IN 2017 AND THIS HAD NOT BEEN A PROBLEM UNTIL A FEW MONTHS AGO. THE KNOWN DANGER IS IN NOT KNOWING HOW FAST I AM GOING. THE UNKNOWN DANGER IS COULD THE BRAKES AT SOME POINT NOT WORK, OR IF I BECOME INVOLVED IN AN ACCIDENT WILL THE AIR BAGS NOT DEPLOY OR WILL THE ENGINE AT SOME POINT JUST STOP RUNNING. I HAVE BEEN TOLD IT COULD BE A FAULTY TIPM. I ALSO HAVE A 2008 JEEP LIBERTY THAT DOES NOT HAVE THIS PROBLEM, HOWEVER IT SUFFERS FROM THE SAME DASHBOARD RANDOM PING NOISE.
Mar 14, 2018
ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE HEATER BOX DID NOT PRODUCE HEAT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN REPLACED THE HEATER BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ASSISTANCE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
Jan 02, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
MY AIRBAG LIGHT CAME ON AND WILL NOT GO OUT. THE DEALER CHECKED IT AND SAID I NEED A NEW OCCUPANT RESTRAINT MODULE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON COMPLAINT FOR THESE CARS. IS THERE A RECALL THAT COVERS THIS PROBLEM?
Nov 21, 2017
POWER TRAIN,AIR BAGS
1 complaint
THE AIRBAG LIGHT HAS GONE ON AND OFF WHEN DRIVING THEN WENT BACK ON AND HAS STAYED ON. THE CAR WAS MAKING A HUMMING NOISE AND HESITATED ON ACCELERATION. HAD TO REPLACE FUEL PUMP DUE TO BARRING LOSE, REPLACE SPARK PLUGS - COST $787.00
Nov 20, 2017
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
OCCUPANT RESTRAINT CONTROLLER (ORC) MODULE FAILED. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS IN OPERATION. ELECTRICAL OVER-STRESS OF A RESISTOR IN THE OCCUPANT RESTRAINT CONTROL MODULE DRIVER'S SIDE POWER MASTER WINDOW SWITCH (PMWS) FAILED. THE POWER WINDOW FAILED ON DRIVERS SIDE AND ALSO A DOOR LOCK FAILURE.
Nov 13, 2017
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING MY JEEP I WILL PRESS MY GAS PEDAL AND WILL EITHER GO 20MPH OR NOT MOVE. THE RPM GO UP BUT WILL BARELY MOVE. IN ORDER TO GET IT TO STOP I HAVE TO SHUT OFF JEEP AND RESTART IT AND THEN IT WORKS FINE. ALSO CHECK ENGINE LIGHT CAME ON WITH A CODE P0869. TOOK BACK TO DEALERSHIP SHOWED THEM THE CODE AND VIDEO OF WHAT MY JEEP IS DOING. THEY SAID THERE WAS NOTHING THEY CAN DO UNLESS IT HAPPENS WHEN THEY HAVE IT. IT'S BEEN TO THE DEALERSHIP 5 TIMES. DOES ANYONE HAVE ANY IDEA WHAT MY CAUSE THIS PROBLEM?
Oct 18, 2017
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
MY JEEP HAS HAD TROUBLE SWITCHING FROM DEFROST TO VENT OR FLOOR SINCE I PURCHASED IT. RECENTLY I HAVE BEEN UNABLE TO USE THE HEAT IN MY JEEP AND IT IS VERY COLD IN THE MORNINGS. I HAVE BEEN ADVISED IT IS THE HVAC BLEND DOOR ACTUATOR. I HAVE READ REVIEWS ONLINE WITH A LOT OF PEOPLE HAVING THE SAME ISSUES AND WAS ALSO ADVISED BY A COWORKER THAT JEEPS HAVE A LOT OF RECALLS FOR PROBLEMS SUCH AS THIS. I WOULD LIKE TO REPORT THE ISSUE IN THE EVENT THE JEEP COULD BE RECALLED FOR THIS BEFORE I SPEND A LARGE AMOUNT OF MONEY TRYING TO HAVE IT REPAIRED. THE HEAT WILL NOT WORK AT ALL, IT DOES NOT MATTER IF THE VEHICLE IS IN MOTION OR SITTING IN PARK. MY PASSENGER WINDOW WILL NOT ROLL DOWN WHEN BEING ATTEMPTED FROM THE PASSENGER SIDE. THE DRIVER HAS TO ROLL THE WINDOW DOWN. MY JEEP WAS IN PARK AND ANOTHER VEHICLE BACKED INTO IT, SLIGHTLY BUMPING THE FRONT BUMPER OF MY JEEP. MY JEEP WAS IN PARK WITH NO PASSENGERS INSIDE BUT ROLLED BACKWARDS SEVERAL FEET. THE JEEP WAS BARELY TAPPED THEREFORE, CONSIDERING IT WAS IN PARK, SHOULD NOT HAVE ROLLED BACKWARDS THAT FAR. I TRAVEL WITH KIDS IN MY VEHICLE, THIS IS FRIGHTENING.
Oct 18, 2017
AIR BAGS,SERVICE BRAKES
1 complaint
THE ORC MODULE AND THE ABS MODULES BOTH FAILED AND HAD TO BE REPLACED. THE DEALERSHIP COULDN'T TELL ME WHY SO I HAD TO REPLACE OUT OF POCKET. THE AIRBAG AND BREAK LIGHTS AMONG OTHER LIGHTS WERE ALWAYS ON AND ALSO THE DOOR LOCKS WOULD RANDOMLY TRIGGER TO LOCK AND UNLOCK. THE SPEEDOMETER WOULD ALSO NOT WORK AT TIMES. THESE PROBLEMS WOULD HAPPEN WHEN THE VEHICLE WAS STOPPED OR IN MOTION AND ON ANY TYPE OF ROAD.
Jun 09, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
FOR THE PAST FEW MONTHS I HAVE HAD ELECTRIC ISSUES WITH MY CAR; I.E POWER DOORS LOCK/UNLOCK DOESN'T WORK AT ALL, BACK WINDSHIELD WIPER DOESN'T WORK, WINDOWS WILL NOT ROLL UP, AND DIMMING/FLICKERING OF INTERIOR/EXTERIOR LIGHTS WHICH ARE ALL DUE TO A FAULTY TIPM. WHICH I HAVE BEEN INFORMED IS A VERY EXPENSIVE FIX. AS OF TODAY AS I WAS DRIVING WITH CRUISE CONTROL ON MY CAR HAD A MIND OF IT'S OWN AND ACCELERATED TO A HIGHER SPEED REVVING THE CAR UP TO 4000 RPMS ON A FLAT STRAIGHT ROAD. I TRIED TO TURN OFF AND CANCEL CRUISE CONTROL ON THE STEERING WHEEL WITH WHICH DID NOTHING. I THEN PRESSED THE BREAK SEVERAL TIMES AND AGAIN NOTHING. AFTER HAVING A COMPLETE PANIC ATTACK AND TRYING EVERYTHING I COULD TO TURN CRUISE OFF IT EVENTUAL WENT OFF ON IT'S OWN. I HAVE BEEN MADE AWARE BUT OTHER INDIVIDUALS HAVING SIMILAR ELECTRIC PROBLEMS ALL CAUSED BY A FAULTY TIPM. THIS IS A VERY DANGEROUS ISSUE AND THERE NEEDS TO BE A RECALL. IS IT GOING TO TAKE SOMEONE DYING FOR CHRYSLER TO CARE?
May 28, 2017
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
FAULTY TIPM, FRONT WINDOW WASHER NOT FUNCTIONING, KEYLESS ENTRY ISSUES, ENGINE STARTING ISSUES, ETC.
Feb 23, 2017
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WAS HESITATING AND FELT THE VEHICLE WAS BEING TUGGED. THE CONTACT MENTIONED THAT THE FUEL TANK WAS MAKING AN ABNORMAL NOISE WHEN THE FUEL TANK WAS BEING OPENED. THE VEHICLE FAILED TO CONSUME OVER FIVE DOLLARS WORTH OF FUEL. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE AND THE OCCUPANT RESTRAINT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,591.
Feb 01, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
"TAKATA RECALL" THIS VEHICLE IS A SAFTEY HAZZARD UNSAFE DUE TO ABS NOTIFICATION SYSTEM AND CAUSING BRAKES TO DRAG AND LOCK UP. I PURCHASED THIS VEHICLE AT A SO CALLED 5 STAR CHRYSLER JEEP DEALERSHIP AND IT WAS PUT ON THE LOT WITH BAD BREAKS THAT WHERE METAL TO METAL AND A BAD ELECTRICAL SYSTEM. I HAD TO PURCHASE NEW BREAKS WHICH ARE BEING DAMAGED DUE TO ABS MALFUNCTION CAUSING THE HIT AN MISS CAUSING THE BREAKS TO OVER WORK AGAINST THE ROTAR DRAG AND LOCK UP. I WAS COMING HOME ON HWY AND HAD TO APPLY MY BREAKS THE BREAK LIGHT CAME ON AND MY BREAKS LOCKED AND I SWERVE OFF ROAD TO KEEP FROM REAR ENDING ANOTHER VEHICLE AND SHUT OFF ENGINE. THIS IS A SAFETY ISSUE VEHICLE IS UNSAFE AND SHOULD NOT HAVE BEEN SOLD WITHOUT BREAKS AND ELECTRICAL SYSTEM BEING CHECKED OUT.
Jul 16, 2016
TIRES
1 complaint
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P245/50/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE TECHNICIAN NOTICED BLISTERS ON THE REAR DRIVER SIDE TIRE AND THE INSIDE RUBBER WAS SEPARATED FROM THE TIRE. THE TECHNICIAN STATED THAT THE TIRE WAS NOT SERVICEABLE AND COULD NOT BE ROTATED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 54,635 AND THE TIRE FAILURE MILEAGE WAS 4,000.
Jul 01, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
ELECTRIC START HAS NOT BEEN CONNECTING. THIS MORNING I WENT TO DRIVE THE CAR. CANNOT DRIVE ACCELERATOR IS STUCK. CANNOT DRIVE VEHICLE.
Dec 26, 2015
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
STARTED UP THE CAR AROUND 8/24/2015 AND THE RED AIRBAG LIGHT CAME ON IN THE MIDDLE OF THE DASH. IT REMAINS ON AT ALL TIMES WHILE THE VEHICLE IS ON.
Sep 08, 2015
STEERING,SERVICE BRAKES,ENGINE
1 complaint
I STARTED OFF BY DRIVING DOWN HILL ON HIGHWAY 40. ALL VEHICLE LIGHTS LIT UP ON DASHBOARD, ENGING STALLED, NO BRAKES OR STEERING. I SHIFTED THE VEHICLE TO NEUTRAL AND WAS ABLE TO COME TO A STOP ON THE SHOULDER OF THE ROAD WHEN THE VEHICLE STARTED UP THE NEXT HILL. NO TURNS, THE ROAD WAS STRAIGHT. TURNED THE KEY OFF AND RESTARTED THE VEHICLE, AND THE JEEP RAN FINE. LATER THAT DAY IN A PARKING LOT, THE SAME THING HAPPENED. STARTED THE VEHICLE, STARTED TO PULL OUT OF THE PARKING LOT, ALL OF THE DASHBOARD LIGHTS CAME ON, THE ENGINE STALLED AND HAD NO BRAKES OR STEERING. PLACED THE VEHICLE IN NEUTRAL UNTIL THE JEEP CAME TO A STOP, TURNED THE KEY OFF, THEN RESTARTED THE VEHICLE AND THE JEEP RAN OK UNTIL WE GOT HOME.
Jul 20, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
NOTHING MAJOR YET..THERE IS A PROBLEM WITH THE TIPM,MY JEEP JUST WENT OVER 50,000 MILES AND NOW I HAVE THIS THAT IS OUT OF WARRENTY.BECAUSE THIS PROBLEM IS OUT THERE AND NO RECALL FOR THIS DEFECT AND AM GOING TO BE FORCED IN TRADING IN,I DO NOT FEEL SAFE WITH ALL THE SUDDEN ISSUES.CHRYSLER IGNORING THIS PROBLEM,I WILL NOT BY ANOTHER CHRYSLER PRODUCT.I HAVE MY GRANDCHILDREN RIDE WITH ME OFTEN AND I AM CONCERNED. THANK-YOU.
Jun 08, 2015
VEHICLE SPEED CONTROL,ENGINE
1 complaint
ON 3 DIFFERENT OCCASIONS, FIRST ONE DRIVING ON 95 FROM NEW YORK ON DECEMBER 3, 2014, I PUT ON CRUISE CONTROL AND CAR ACCELERATED OUT OF MY CONTROL, BRAKES DIDN'T WORK AND I HAD TO CROSS OVER LANES AND TRIED EVERYTHING TO STOP CAR, DROVE IN TO A DITCH AND CAR DIED, WOULDN'T RESTART FOR HOURS. THE SECOND TIME WAS MARCH 6 2015 IN FLORIDA, I WAS JUST DRIVING ALONG AND THE CAR JUST GOT OUT FROM UNDER ME AT A VERY FAST SPEED AND I COULDN'T STOP IT, I THREW IT INTO PARK AND THE CAR DIED AND THE IGNITION JUST KEPT DOING A CLICKING NOISE, LEFT IT OVER NIGHT BECAUSE IT WOULDN'T START, HAD TO HAVE IT FLATBED AWAY, THE CAR STARTED THE NEXT DAY?? NOW ON APRIL 3RD 2015 IT HAPPENED WHEN I WAS GOING 3 MILES AN HOUR IN MY PARKING LOT AND THE JEEP ACCELERATED AND I DROVE STRAIGHT BETWEEN 2 PARKED CARS AND OVER A HANDICAP SIGN TO STOP, NOW IT HAS BEEN SITTING SINCE FRIDAY IN TO A PARKING SPOT THAT MY NEIGHBORS HELPED ME PUSH IT IN TO, I COULD OF BEEN KILLED OR HURT OTHERS. THIS CAR IS IN PRISTINE CONDITION, WELL MAINTAINED AND LOW MILEAGE...WHO CAN HELP ME??? *TR
Apr 06, 2015
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING THE ESC OFF CAME ON AND THE JEEP DRIVING STRANGE . IT IS JERKING WHEN YOU ARE COMING TO A STOP. ALTHOUGH YOU ARE DRIVING IN 2ND IT IS FLASHING 4WDL. THE ESC OFF IS FLASHING. IT IS SCARY DRIVING WHEN THIS IS HAPPENING . ALSO SINCE I BOUGHT THIS CAR NEW IN 2012 , I HAD TO PAY FOR THE BRAKE LIGHT TO BE CHANGE FIVE TIMES ALREADY. I THINK THESE JEEPS HAVE ELECTRICAL PROBLEMS. *TR
Mar 28, 2015
STEERING,WHEELS
1 complaint
I WAS PULLING OUT OF A PARKING LOT WHEN MY STEERING WHEEL LOCKED UP AND I COULDN'T TURN THE WHEEL ANYWHERE CAUSING TO DRIVE ON THE CURB AND HIT A FIRE HYDRANT. *TR
Feb 19, 2015
AIR BAGS,STRUCTURE,WHEELS
1 complaint
WHILE I WAS DRIVING ON I-70 E, I NOTICED THAT THE VEHICLE APPROACHING ME FROM BEHIND, WAS TRAVELING AT A HIGH RATE OF SPEED SO I SWERVED TO THE RIGHT SHOULDER AND THE OTHER VEHICLE SWERVED TO THE LEFT LANE AND THEN BACK ACROSS THE RIGHT LANE OVER TO THE SHOULDER AND STRUCK MY 2012 JEEP LIBERTY ON THE DRIVERS SIDE FROM THE FRONT TO THE REAR PROBABLY AT A SPEED BETWEEN 60 - 75. WITH THAT IMPACT I RECEIVED WHIPLASH & INJURY TO MY LEFT ARM, LEFT HAND, NECK & SHOULDER. I DID NOT RECEIVED A RECALL NOTICE N38 UNTIL LATE DECEMBER 2013 AND THE ACCIDENT OCCURRED ON SEPTEMBER 3, 2013, SO I CALLED CHRYSLER AND TOLD THEM ABOUT THE ACCIDENT AND ASKED IF THIS RECALL COULD EFFECT THE AIR BAG FROM NOT DEPLOYING, THE LADY DIDN'T KNOW AND SAID SHE WOULD FILE A REPORT. I RECEIVED A LETTER STATING, "WHILE THE PURPOSE OF THE AIR BAG IS TO DEPLOY WHEN THE MAJOR DIRECTION OF THE IMPACT IS FROM THE FRONT OF THE VEHICLE TOWARDS THE BACK OF THE VEHICLE" & "THE VEHICLE DAMAGE MAY LEAD YOU TO BELIEVE THAT THE AIR BAG SHOULD HAVE DEPLOYED, HOW EVER, THIS CAN BE DECEIVING." IT ALSO STATED THAT LARGE AMOUNTS OF FENDER OR SHEET METAL DAMAGE INDICATE THAT THE CRUMPLE ZONE IN THE FRONT OF THE VEHICLE DID THEIR JOB AND AS A RESULT THE AIR BAGS WERE NOT NEEDED. SO I PLACED TWO DIFFERENT CALLS TO CHRYSLER DEALERS AND ALSO WENT IN PERSON TO ONE AND ASK THEM "IF I DIDN'T GET THIS RECALL FIXED, (WHICH THE RECALL NOTICE HAD NOT BEEN SENT OUT WHEN THE ACCIDENT HAPPENED) IF IT COULD CAUSE THE AIR BAG NOT TO DEPLOY," AND ALL THREE OF THE MEN TOLD ME YES IT COULD CAUSE THE AIR BAGS NOT TO DEPLOY OR SOMETHING EVEN WORST, WHICH THE ONE MAN STATED "IT COULD EVEN KILL YOU." I BELIEVE AS HARD AS I WAS HIT, AND WITH THE INJURIES I RECEIVED, THAT THE AIR BAGS SHOULD OF DEPLOYED AND MAYBE I WOULDN'T HAVE BEEN INJURED AS MUCH. IT HAS BEEN OVER 4 MONTHS SINCE THE ACCIDENT AND MY INJURIES ARE STILL PRESENT. SINCERELY *TR
Jan 21, 2014
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
VEHICLE EXPERIENCES MOMENTARY LOSS OF POWER DURING NORMAL HIGHWAY DRIVING. DEALERSHIP AND MANUFACTURER REPRESENTATIVE BOTH AGREE THERE IS A PROBLEM, BUT DO NOT KNOW HOW TO REPAIR AND REFUSE TO DO ANY REPAIRS. THEY DO NOT KNOW WHAT CAUSES THE LOSS OF POWER. *TR
Jun 07, 2013
VISIBILITY,STRUCTURE
1 complaint
WINDSHIELD CRACKED OUT OF THE BLUE. LOOKS LIKE A STRESS FRACTURE BUT DEALERSHIP AND CHRYSLER CLAIM ITS ENVIRONMENTAL AND WON'T REPLACE WINDSHIELD. IT'S HAZARDOUS. ADDITIONALLY, THE UNDERCARRIAGE IS ALL RUSTED AND BLACK SOOT IN EXHAUST. *TR
Mar 20, 2013
ENGINE AND ENGINE COOLING,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER GOING THRU A CAR WASH, I WAS TOUCHING UP THE BACK OF THE VEHICLE WHEN I NOTICED THE EXHAUST PIPE WAS RUSTED. I CALLED THE DEALERSHIP ON MON, STATED MY FINDING AND REMINDED THE SERVICE REP THAT I HAD PURCHASED THE VEHICLE BRAND NEW ~6 MONTHS AGO (THEREFORE WAS UNDER WARRANTY) I SET UP TO DROP IT OFF ON WED @12PM. ~ 30 MINUTES, AFTER I WAS SHUTTLED TO WORK, THE SERVICE MGR CALLED AND TOLD ME THE RUST WAS NORMAL AND ONLY "SURFACE RUST". HOWEVER, IS GOING TO REPLACE IT TO KEEP THE CUSTOMER SERVICE UP. I SUGGESTED SOME SORT OF COATING TO PREVENT ANOTHER PREMATURE RUSTING, BEING MANY OTHER OCCURRENCES HAVE BEEN REPORTED BUT WAS TOLD THAT CAN'T BE DONE. I HOPE TOM WHEN I AM PICKED UP TO RETRIEVE MY JEEP THAT I WON'T BE DISAPPOINTED! *TR
Mar 07, 2013
EXTERIOR LIGHTING,AIR BAGS
1 complaint
I'VE BEEN DRIVING MY JEEP AROUND TO WORK AND HOME EVERYDAY AND I NOTICE THE PASSENGER AIR BAG LIGHT FLASHES WHERE IT SAYS IT'S OFF. TODAY 2/17/2013 I DROVE 100 MILES FROM A SMALL TRIP AND THE LIGHT WAS ON THE ENTIRE TIME I WAS DRIVING. I HAVEN'T HAD ANY ACCIDENTS. *TR
Feb 17, 2013
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
VEHICLE HAS A ECO-MODE TO RESERVE EXCESSIVE FUEL USAGE. WHEN TRAVELING AT A SPEED TO EXCEED 45 MPH THE VEHICLE REACTS WITH A BAD VIBRATION AND SHAKE AS IF THERE IS A FLAT TIRE OR SOMETHING. WHEN COMING TO A COMPLETE STOP THE VEHICLE SHAKES AS IF THERE IS A DEFECT WITH THE ROTORS OR BRAKES. WHEN TAKING OFF, THERE IS A KICK WHEN ATTEMPTING TO FIRST ACCELERATE ESPECIALLY AT A TRAFFIC STOP/INTERSECTION. VEHICLE HAS BEEN SERVICED AT THE SPORT DURST CHRYSLER JEEP IN DURHAM NC AND IT HAS BEEN DECLARED AS "DRONE MODE WHICH IS UNKNOWN CAUSE OF ISSUE- UNREPAIRABLE." SERVICE DEPARTMENT CONFERENCED WITH CHRYSLER CORP. CUSTOMER SERVICE AND HAS CONCLUDED THAT VEHICLE IS RECOMMENDED FOR BUY BACK UNDER LEMON LAWS. NO FURTHER ACTION HAS YET BEEN TAKEN. VEHICLE IS CURRENTLY UNSAFE AND UNDRIVEABLE. NEED ANOTHER VEHICLE IMMEDIATELY. *TR
Mar 07, 2012
Frequently Asked Questions
How many problems does the 2012 JEEP Liberty have?
The 2012 JEEP Liberty currently has 384 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 JEEP Liberty?
The most common problems reported for the 2012 JEEP Liberty are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 JEEP Liberty problem data come from?
All problem and complaint data for the 2012 JEEP Liberty comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - JEEP Liberty
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2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
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2015 Problems
2014 Problems
2013 Problems
2011 Problems
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