288
Complaints Reported

Complaints by Component

ENGINE
40 complaints
The contact owns a 2017 Jeep Wrangler. The contact stated while attempting to start the vehicle or while driving at various speeds, the check engine warning light illuminated. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the valves and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the engine was not under warranty. The manufacturer offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 47,000.
Jul 25, 2025
Vehicle had a DTC P0302 and a misfire at idle. Upon diagnosis cylinder #2 was found to have 80psi compression which is significantly lower than compression in all other cylinders. Cylinder head was found to be bad. This vehicle only has 61,303 miles. There are many owners complaining about the same problem and FCA indicated they fixed the head issues in 2013. They have offered an extended warranty for 2011-2013 vehicle but the issue still exists. The warranty should be expanded to include more year models.
Apr 25, 2025
The oil cooler leaks and the oil runs down the intake valley, down the back of the engine, and onto the frame and the exhaust pipe, this can create a fire hazard under the driver's seat. It also causes oil puddles on the ground which is a hazard. The dealer says oil cooler leaks are the most common issues on the Chrysler/Jeep 3.6L engine. I was told by the dealer, when making an appointment for replacement, that they have to change these oil coolers a ridiculous number of times. I can safely assume that thousands of people are having this same issue, by the amount of blogs, videos and beware when buying warnings and the fact that there are hundreds of aftermarket options for this item. This leak is going to cost me $1,000 to have fixed because they did not engineer it properly, not to mention cleaning the undercarriage and my driveway. Send me a rebate to cover my cost on this flawed engineering issue please!
Dec 16, 2024
The contact owns a 2017 Jeep Wrangler. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure had been reoccurring for the past two months. The contact stated that the vehicle was able to be started 50 percent of the time. The vehicle was taken to an independent mechanic and diagnosed with a failed ECM. The contact was informed that the ECM needed to be replaced. The contact was informed of an unknown recall for the 2017-2018 Jeep Wrangler however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Mar 11, 2024
While driving in city or highway the engine will shut off randomly, causing the steering almost impossible to turn. Had a few close calls because of this. There is no check engine light to come on.
Feb 22, 2024
+ 35 more complaints for this component
SERVICE BRAKES
36 complaints
Dear Sir (or Madam), We have a 2017 Wrangler Rubicon and we've change the rear Brake Hoses, Calibers, Rotors and Brakes twice due to the brake hoses collapsing and not letting the fluid return to the master cylinder. The first time it was covered the second time 1000 bucks. We have also replaced the front Brake Hoses, Calibers, rotors and brake due to the brake hose collapsing and not letting the fluid return to the master cylinder another 640 bucks. This is the third Wrangler we've owned and the same thing has happened on all 3 the rear hoses collapse and wont let the fluid return to the master cylinder. You would think that since it has to do with the brakes you at NHTSA would say its a hazard because the brakes lock up.
Nov 17, 2025
The ABS Control Module is not functioning correctly and is constantly creating a fault light on the dash even when the code is cleared. All four wheel speed sensors have been tested and/or replaced, the issue remains. The safety aspect of this is when the brake is applied it “defaults” to ABS ratchet mode even at slow speeds. If the brakes are applied when going downhill, the ABS engages and the vehicles slides. This could lead to failure to stop and go into a busy intersection. This issue has gone on for two years, no replacement part (the module) can be purchased because Jeep is re-engineering it, for at least the last two years. I consider the vehicle too dangerous to drive without the replacement part. Jeep is fully aware of this issue.
Sep 14, 2025
After dash lights came on, my issue was diagnosed as an ABS module failure by my mechanic. Jeep offers no repair. Options are limited and expensive. I’m driving on 1985 brakes until repaired. I understand this is a problem common to JK models and has been occurring for years.
Aug 29, 2025
I am on my 4th set of front brake calipers. the last 3 have been replaced at a Wyler Jeep 5881 Gender Rd. Canal Winchester, Ohio 43110...Phone 614-834-6080 and now I am having issues with my left front brake again... This has been in for this service the following times 5/15/2023(could not drive due to brakes locking up) 5/162023 7/5/2023 3/4/2025 (was told not to drive) and now I have to take back up 7/11/2025... I have contacted Jeep and I have a Case #[XXX] The past 3 times they were put on for free under part warranty, and I did receive a courtesy vehicle to drive... I don't want to continue to do this every year or two INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 10, 2025
I was traveling down the street in my town going about 40-45 and all of a sudden the dash lights came on and there was no control of the Jeep. I happened to be close to my mechanic shop so we got it there. No one was hurt but there was no warning that the abs module had gone out. I had to have it towed to a Jeep dealership in Topeka. Ks where it still sits 6 weeks later due to Jeep/ Mopar holding it hostage with no resolution to the ABS module shortage. I am being told there are none in production and there is no ETA for production and shipment.
May 15, 2025
+ 31 more complaints for this component
POWER TRAIN
30 complaints
Parts of the manual transmission are failing and appear in the bottom of the transmission when changing the fluid. It appears to be part of the synchro. This is apparently not uncommon for these manual transmissions. There were no warning lamps or messages indicating a failure or problem with the transmission. A transmission failure can startle a driver and cause an accident. It did not in this case.
Oct 16, 2025
The contact owns a 2017 Jeep Wrangler. The contact stated that the transmission independently shifted out of reverse(R). The contact immediately grabbed the gear shifter immediately and shifted back into reverse(R). The vehicle was taken to a certified mechanic to be diagnosed. The contact was informed that the transmission crankshaft and drive train had failed and needed to be replaced. The vehicle was repaired. The failure returned several weeks later. The vehicle was taken to another certified mechanic, was diagnosed it with transmission failure. The contact was informed that the transmission needed to be replaced. The contact learned that the transmission had been replaced by the previous owner at 9,588 miles in 2019. The vehicle was not repaired again. The dealer was contacted and notified of the failure. The dealer had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
Aug 18, 2025
The contact owns a 2017 Jeep Wrangler. The contact stated that on two occasions while driving approximately 10 MPH, there was an abnormal burning odor inside the cabin of the vehicle. The vehicle was steered to the side of the road and turned off. The vehicle was restarted, and when the gear shifter was shifted into the desired position, the vehicle failed to move. The vehicle was towed to a dealer where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired but the failure reoccurred 5 years later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Apr 28, 2025
Recurrent transmission pan gasket leaking. Repaired and replaced pan and gasket in March 2024 and reoccurred December 2024. Uploaded March Report, currently at dealer for repair 2nd incident now. Vehicles manufactured Nov 2016 had a recall for this same issue but this vehicle wasn’t included due to it being a couple months manufactured. Likely should have been included.
Dec 03, 2024
Have the rear axle gears chipping/breaking off. Have mentioned this several times to dealer and they said the noise is normal for Jeeps. Took to independent repair shop and he found the gear issue, and asked me if anyone has worked on this rear end before, which would be no. He stated it looks as if someone has broke the original seal on it. I bought it at Performance CJDR in Delaware Ohio, and I'm wondering if something happened to it before I took ownership of vehicle. In process of repair at Bobbitt's Automotive repair in Lancaster Ohio... On my oil changes, the Rear Differential has always been checked OK... Now that vehicle is out of Power train Warranty this happens... My feeling is that this was always an issue with this vehicle, and was being covered up
Aug 08, 2024
+ 25 more complaints for this component
UNKNOWN OR OTHER
21 complaints
Oil cooler housing is made of plastic which melts due to engine heat and the location of the part. It’s a common issue with jeeps and should be recalled as it’s an ongoing know issue with all vehicles with the 3.6 pentastar engine.
Jan 23, 2024
Shortly, after returning home, I was cleaning out my jeep, including my glove box. There is no catch behind the glove box and things fall out the back of the glovebox to the floor particularly get stuck underneath the center dashboard console directly adjacent to the glove box. I had some face masks from Covid that fell out the back of the glove box, and landed underneath the hidden in area of the console between the steering column in the glove box. I reached behind the plastic cover to retrieve the masks and burned my hand on some very hot metal. It was so hot. If I would not have found the masks that fell in there, they would’ve surely started an interior fire in the jeep while I was driving or in my garage. This is very dangerous, my husband also burned himself when he checked on another day when I showed him. This is a serious fire hazard and they need to either completely close off that gap at the glove box or close it off directly below the dashboard where all the controls are for heating and cooling and radio.
Jun 29, 2023
Injuries: 2
My Jeep has been experiencing what is called the “death wobble”. When I get over 50mph, it starts to shake real bad feeling as though my tires are about to come off.
Jun 03, 2023
Clockspring needs to be replaced. I have had this happen twice in my Jeep Wrangler RHD that I previously owned. There is a recall for models through 2016, but mine is a 2017.
Apr 23, 2023
Multiple dealerships are unable to diagnose my vehicle with anything wrong. I experience my vehicle stalling to turn on. It has now escalated to stalling and turning on but shutting down as soon as it turns on then I restart it but it stalls then turns on. The last time this occurred was yesterday 2/9/22 and it was right at entrance of freeway. II am lucky the vehicle did not shut down on the freeway with my two children inside of it and cause a collision. We could have been killed or caused a disastrous crash. This issue has been going on since I purchased the vehicle in 2019. There are no warning lamps to indicate something is wrong but there is documentation I have taken to two dealerships to fix issue but they cannot determine what is wrong with it. I have called Jeep and my extended warranty (Fidelity) and they both said they can’t do anything for me until my car shows a return on computer that says something is wrong with it. I see a recall online (recall # 18V524000) from 08/08/2018 on cars.com that describes the issue I am experiencing. I have videos I recorded of my car stalling before turning on since I have been reporting the issue. I contacted Jeep customer service (Case # 81910661) and they told me nothing can be done until something “happens” with my vehicle. I asked if I am supposed to get into a car accident before something is done. I asked for issue to be escalated and she said it cannot be escalated to legal team until something “happens” with vehicle. Please help me. Something is wrong with the vehicle. It is currently at the dealership once again so they can “monitor it” turning it off and on daily. Last time it was at dealer just sitting there for 2 weeks and they were not able to find out the issue or experience the stall. Consumer stated there is a safety issue with the vehicle stalling when starting and shutting down when driven.
Feb 10, 2022
+ 16 more complaints for this component
ELECTRICAL SYSTEM
20 complaints
It randomly will not start and will need a jump start to get going. My safety has been put at risk due to not being able to start the car while in unfamiliar locations. I have had fhe battery and alternator checked and both came back with no issue. No symptoms. Just the issue of not starting even after driving around all day. There’s no pattern when it comes to knowing if it will start or not.
Oct 08, 2025
On May 9, 2025 I was driving down the road and the engine shutdown. I was lucky not to be in much traffic and pulled off the road (no power steering or brakes). Had I been in a left lane on a freeway this is very dangerous and I could have been rear ended. I was just told that a replacement TIPM will not be available until July 9, 2025. This must be failing at a high rate, if it takes almost 2 months to get a new TIPM, and follows 2 or 3 previous recalls by you for the same failure on previous years.
Jun 30, 2025
Rear view camera went blank
Dec 30, 2024
While on the highway, cruising at 65 mph, the electronic stability control warning light started flashing and the brakes started to be applied automatically and almost caused an accident and rollover. No trouble codes are shown or captured and dealership can not reproduce the issue. However it has happened more than 5 times and only while on the highway at cruising speeds.
May 27, 2023
My jeep was on the rode approximately 5-10 minutes. Stopped at a light. Loud screech and instrument panel went haywire blinking. Before the traffic light could turn green smoke poured through the dashboard and vehicle was on fire. I was able to unlock the car doors and get out before the electrical shut down and locked me in. The car was towed to my mechanic were I was told it was an electrical fire probably manufactures defect. Car is now being towed to the dealership. I have contacted the dealership and corporate Jeep. I was told they were sending an investigator but when I called on 2/16/2022 to get a rental, that I am entitled to with my car , I was told the case was closed. I am not getting a lot of cooperation. The car is available to be inspected. There were no warning lights prior to the screech and smoke. Car was purchased 12/2020 for $35k. Battery is shot so I can not see mileage but my guess is around 40-45,000. Car was not moving it was stopped at a light.
Feb 16, 2022
Fire: 1
+ 15 more complaints for this component
AIR BAGS
15 complaints
The airbag light is on. The clocksprin is the failure and is very expensive at the dealer.
Sep 20, 2023
The airbag clockspring is defective. I know other years have a recall on the defective part. The cost of labor and the cost of the part is too expensive. I consider this a safety issue and feel like it should be under a recall like the previous model years.
Sep 03, 2023
Airbag light continually goes off and on with alerting beep and light
Aug 28, 2023
The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Jul 20, 2023
Crash: 1
Injuries: 1
The contact owns a 2017 Jeep Wrangler. The contact stated that on various occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Jul 06, 2023
+ 10 more complaints for this component
STRUCTURE
9 complaints
Driving at 65 mph on the highway the hood latches failed and the hood blew back into the windshield, shattered the windshield, and made driving a safety issue. The safety latch also failed. Not able to see out the windshield due to the hood. Spoke with jeep cares and they said the hood latches were not a warranty item. The dealer said it happens frequently that the latches break. I have pictures of the defective latches and filing an insurance claim this week. This is a factory defect that could cause serious injury or death if not fixed.
Oct 01, 2023
Both Front Doors Seals are leaking after four years old. Repair cost is $500+ - Had a 2007 4 door for ten years; no leaks. They did a redesign - not a good design!
Jul 09, 2021
I WAS DRIVING NORTHBOUND ON A 2 LANE HIGHWAY GOING 60MPH. AN 18 WHEELER PASSED ME GOING THE OPPOSITE DIRECTION. THE RESULTING BLAST OF WIND FORCED MY HOOD OPEN WHICH SLAMMED BACK INTO MY WINDSHIELD CAUSING A SERIOUS INCIDENT. THE LEFT RUBBER STRAP BROKE IN HALF. THE CENTER LATCH FAILED TO SECURE THE HOOD. THE RIGHT STRAP BROKE WHERE IT ATTACHES TO THE JEEP FENDER. *DT *BF*JB
Jul 14, 2019
JEEP WAS PARKED IN MY DRIVEWAY AND WHEN WE HAD A STORM ON FEB 1 THRU FEB 3, 2019 AND I ENTER MY JEEP AFTER THE 3 DAY STORM THE DRIVER SIDE FLOOR WAS IN 3 INCHES OF WATER AND TOTALLY FLOODED. I GOT TOWELS AND SOAKED THE WATER UP. THEN WE HAD ANOTHER STORM TO COME IN ON FEB 4 AND 5, 2019 AND I PARK MY CAR FACING THE OTHER WAY IN DRIVE WAY AND AGAIN AFTER THE 2 DAY STORM MY JEEP WAS FLOODED AGAIN ON DRIVER FRONT FLOOR ABOUT 2 INCHES. WHEN I TOOK MY CAR TO DEALERSHIP WORKER AND RENTAL EMPLOYEE WHO I WAS TELLING THE STORY TOO SAID OH YOU MUST DRIVE A WRANGLER . THAT IT HAPPENS ALL THE TIME. MY BIG CONCERN IS THAT I COULD SMELL MODE. WHEN I WENT BACK A FEW DAYS LATER A SERVICE REP WAS ON THE PHONE WITH ANOTHER CUSTOMER WHO WAS SETTING UP AN APPOINTMENT FOR THE SAME ISSUE. THEY ARE FIXING THE RUBBER AROUND THE DOOR FOR DEFECTS AND CHANGING CARPET. BUT I FEEL THEY SHOULD BE RECALLING THE VEHICLE I ONLY HAVE HAD IT FOR 19 MONTHS.
Feb 11, 2019
OCCASIONALLY THE HOOD LIFTS UP AND SHAKES VIOLENTLY WHILE DRIVING AT HIGHWAY SPEED, TYPICALLY WHEN AN ON ONCOMING SEMI TRUCK PASSES. I'M CONCERNED THE RUBBER HOOD STRAPS ARE GOING TO BREAK AND THE HOOD FLY OPEN AT HIGHWAY SPEEDS.
Sep 07, 2018
+ 4 more complaints for this component
FUEL/PROPULSION SYSTEM
8 complaints
Fuel tank valve control valve leak has small crack where fuel vapors are leaking affecting my fuel efficiency and causing a evap system ECL.
Dec 11, 2025
Every time the vehicle is filled with fuel it overfills and a large amount of fuel spills in the vehicle and ground. This is a safety concern which can lead to a fire unexpectedly. Upon inspection the fuel tank control valve has been found to be inoperative and can cause a fuel leak during a vehicle rollover event, debris in the fuel tank, and/or the ability to overfill the fuel tank during refueling. A fuel leak during a vehicle rollover event, in the presence of an ignition source, could cause a fire without warning and lead to death. The vehicle is not shown to have an outstanding recall though this year and model does have a recall for a limited number of the production.
Nov 12, 2025
Fuel overfill due to improper design of the filling tube. Caused fuel to spill onto vehicle, bumper and ground. Fire hazard high.
Aug 04, 2023
Chrysler has a recall for 2017 jeeps, fuel sending component, campaign #16V84900, but does not include this vin. However, the component is defective from manufacturer in this vehicle. How do I get this vin to be included in recall?
May 11, 2023
Over the past few months, whenever I started up my 2017 Jeep Wrangler, I smelled a strong odor of gas fumes/exhaust. Then, two days ago my "Malfunction Warning Light" (check engine light) came in my dashboard and remained illuminated after an oil change and gas fill. I took my Jeep to the local Crystler/Jeep/Dodge/Ram dealership where they told me the code for the problem was a "Evap System Small Leak," but they could not take my car in for another week to look into the issue further. This concerned me, so I then took my Jeep to a Midas where they ran many tests to find that I had a "small fracture where the FPS inserts to the tank." Midas told me that although it is just the leak detection and purge valve that need a minor repair, this part cannot be purchased separately and I would need to pay to replace the whole gas tank for $2700. The technician told me he had seen this a few times before with Jeep Wranglers around the same year as mine before the 2018 models came out with a new tank, and that I couldn't have done anything to cause it because it is just a substandard part that was put in Jeeps of my model/year. I was told that if this issue is not corrected soon, it is unsafe to drive. A larger crack could grow and cause fuel to leak, which then becomes a fire safety hazard. The current fuel emissions/vapors escaping are harmful to breathe in, and to the environment. I was told my Jeep wouldn't pass smog inspection in it's current state. I have found a Crystler recall for faulty 2017 Jeep Wrangler fuel tanks, Recall no. 16V849000 (Crystler Recall no. S90) that applies exactly to my situation. However, although it is the exact problem I am experiencing, the dealership told me there are no open recalls for my specific 2017 Jeep Wrangler. I now have an open appointment to have the dealership take a closer look, but I don't believe I should need to pay for this large repair since it was a clear recall and common issue with 2017 Jeep Wranglers just like mine.
Feb 05, 2022
+ 3 more complaints for this component
STEERING
8 complaints
WHILE THE VEHICLE IS IN MOTION WHILE AT SPEEDS OF 65 TO 80 WHEN YOU HIT A BUMP THERE IS SEVERE STEERING WHEEL WOBBLE THAT CAUSES THE VEHICLE TO SHAKE. IT FEELS LIKE THE ENTIRE FRONT END IS GOING TO FALL APART. I HAVE READ OTHER COMPLAINTS ON 2018 JEEP WRANGLERS AS WELL CITING A STEERING DAMPENER ISSUE.
Jan 09, 2021
IF YOU HIT A BUMP OR POTHOLE THE FRONT END SHAKES VIOLENTLY.
Feb 25, 2020
MY 2017 JEEP WRANGLER NEEDS A NEW CLOCKSPRING. BOTH MY 2008 AND 2012 JEEP WRANGLER HAD RECALLS ON THE CLOCKSPRING. WHY IS THERE NOT A RECALL ON THE 2017?
Jan 09, 2020
7 EPISODES OF VIOLENT SHAKING OF THE STEERING WHEEL AND FRONT OF THE CAR WHEN DRIVING ON A HIGHWAY. SLOWING DOWN AND STOPPING THE CAR WERE THE ONLY SOLUTIONS TO RESOLVE IT. EPISODE #7 WAS SO STRONG THAT THE CAR SHIFTED FROM THE MIDDLE LINE TO THE RIGHT LANE. THE CAR WAS INSPECTED FOR THIS PROBLEM AT JEEP SERVICE IN GLENDALE,CA BUT NO PROBLEMS WITH THE CAR WERE FOUND.
Oct 02, 2019
WHILE TURNING MY VEHICLE TO GO AROUND A PARKED CAR APPROACHING A STOP SIGN, I HEARD A SNAP AND FELT SOMETHING BUT I DID NOT KNOW WHAT IT WAS. I LEFT THE STOP SIGN AND AT THE NEXT CURVE, THE STEERING DID NOT WORK PROPERLY, THE TRACTION CONTROL TURNED ON, AND IT FELT LIKE I HAD A FLAT TIRE. I PULLED OVER AND CHECKED THE VEHICLE, FINDING THAT THE WELD BETWEEN THE TRACK BAR BRACKET AND FRAME HAD BROKEN. MY VEHICLE IS A STOCK WRANGLER WITH THE STOCK TIRES AND WHEELS, AND IT HAS NOT BEEN OFF ROADING. I AM THANKFUL THAT I WAS ALONE IN THE VEHICLE AND TRAVELING VERY SLOWLY WHEN THE WELD FAILED. HAD I BEEN AT HIGHWAY SPEEDS THE RESULTS WOULD HAVE BEEN CATASTROPHIC. IT DID NOT APPEAR THAT THE WELD HAD MADE PENETRATION INTO THE FRAME, AND THAT IT WAS LIKE THAT FROM THE FACTORY. I AM AWARE OF THE CURRENT PROBLEMS WITH THE JL WRANGLERS AND THIS WELD, BUT I HAVE NOT SEEN ANYTHING ABOUT 2017 JK VEHICLES. CHRYSLER HAS WELDED A BRACKET BACK ONTO THE FRAME, BUT I QUESTION THE OTHER WELDS ON THE REST OF VEHICLE AND THE OVERALL QUALITY CONTROL. I DO NOT FEEL COMFORTABLE WITH DRIVING THE VEHICLE, OR PUTTING MY FAMILY IN IT. I WORRY ABOUT EVERY BUMP OR TWIST WHEN I AM DRIVING IN THIS JEEP. I PURCHASED THE VEHICLE NEW AND HAVE LOST CONFIDENCE IN CHRYSLER PRODUCTS.*DT *DT*JB
Sep 21, 2019
+ 3 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
4 complaints
The ABS Module Failed while Driving. Yes it is available for inspection. The 2017 Jeep Wrangler stopped abruptly. Then it barely moved when I continued to press on the Accelerator pedal. Then it ran normal for about a mile, then it started jerking like I was depressing the brake pedal, intermittently. The safety of myself and others was put at risk by the sudden braking without any input from me. Yes, the problem has been confirmed by an independent service center. No, the vehicle has not been inspected by the Police, Manufacturer, or Insurance Representatives. The ABS lamp came on, as well as others. It has been at the service shop for one month. The owner of the shop told me that the "working" part is unavailable, right now. He is looking in Junkyards for a used part. I wrote an email to [XXX] " and they said that they're not working on Jeeps with this problem right now, because they can't get the "chips" (Micro processors). I called the Jeep Dealership, they told me that the part would cost me $371.70. Then I talked with the service Manager. He told me that installation and programming would cost me $490.00 + tax. That's a total of $861.70. Then he mentioned it could take 2 years, 1 year; or 6 Months to get the part. He said that he just got one in, and the lady had waited since February (8 Months) to get her part. Different year models require different versions of this part, and it is made in China. This shortage of ABS Modules has been going on for years! I have done multiple searches on the internet, and I found that there are thousands of people with this problem. I also found out that the ABS modules for sale on Amazon and Ebay do NOT work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 30, 2025
The ABS module was diagnosed as the cause of multiple warning lights appearing on the dashboard, including the ABS light, parking brake light, and traction control light. According to an ASE certified technician, the failure of the ABS module disabled the antilock braking system as well as the cruise control feature. This issue resulted in loss of antilock braking function and reduced overall vehicle safety. The problem was identified and confirmed by a qualified technician. These warning lights first appeared prior to the failure being diagnosed. At this time, the original equipment manufacturer (OEM) replacement part is on at least a three-month backorder.
Jun 17, 2025
The contact owns a 2017 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the service brakes warning light illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with a failure to the frontal impact sensor. The contact was informed that the frontal impact sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. The VIN was not available.
Jul 16, 2024
ABS AND TRACTION SENSORS COME ON WHEN TURNING LEFT. ABS SOMETIMES DEPLOYS WHEN THESE LIGHTS ARE ON WHEN BRAKING. SHOULDN'T BE HAPPENING IN A VEHICLE THAT IS 3 YEARS OLD. I AM HEARING THAT THIS IS A COMMON PROBLEM IN JEEP WRANGLERS FROM THIS TIME PERIOD.
Sep 01, 2020
SEAT BELTS
4 complaints
While folding and folding rear seats the middle seat belt snapped at the anchor.
Apr 01, 2025
I had already had to replace 2 rear seat belts in my wrangler over a year ago. Both seat belts tore completely in half. The cost for the seat belts alone was 500. A year later, I had another seat belt rip in half. One that was already replaced ripped right in half again. I only occasionally have had anyone in the back seat. Possibly once a week. Now, I cannot put anyone, especially children in the back seat of my 4 door, so called 5 passenger jeep because it is not safe. the seat belts fray and rip.
Nov 15, 2021
THE LEFT REAR SEAT BELT SHOULDER STRAP BECAME UNATTACHED AS MY 9 YEAR OLD, 50 POUND GRANDSON WAS ATTEMPTING TO STRAP HIMSELF IN. A WEEK LATER ON THE RIGHT SIDE OF THE BACK SEAT, THAT SEATBELT WAS DISCOVERED TO HAVE A TEAR MORE THAN HALF WAY ACROSS. I HAVE ONLY THE MIDDLE SEAT THAT IS SAFE FOR MY GRANDSON TO SIT IN. THIS IS ONLY A 3 YEAR OLD JEEP, THE PARTS WITHOUT LABOR IS 500. TO HAVE THE SEAT BELTS REPLACED. IT WILL MOST LIKELY COST ME 1000. TO HAVE TWO SEAT BELTS REPLACED. THESE ARE DEFINITELY FAULTY UNSAFE SEAT BELTS.
Feb 03, 2021
SEAT BELTS WERE DAMAGED BY SEAT ADJUSTING ENOUGH AT 20K MILES TO WARRANT REPLACEMENT BY JEEP. NOW, AFTER 1 YEAR, THE PASSENGER BACK SEAT IS FRAYED AT LEAST 1.6 CM INTO THE BELT, CAUSED BY THE SAME THING. EVEN THOUGH VEHICLE WAS PURCHASED WITH THE DAMAGED SEAT BELT A MONTH AGO, JEEP WILL NOT REPLACE THE DAMAGED BELT.
Mar 11, 2019
VISIBILITY/WIPER
4 complaints
Heater core constantly “clogs” and no longer blows hot air on drivers side of the vehicle. Either through the defroster vents or floor vents, this makes it difficult to defrost the drivers side windshield or side window (can’t see side mirror!). Jeep wants me to spend &3500 to replace entire system!!!
Feb 07, 2023
This event occurred on 12/16/2022. The temperature was 30 degrees Fahrenheit and was snowing in Chicago. Upon turning on the defrost setting in the vehicle, the windshield began to crack and put the safety of the passengers at risk. Upon keeping the defrost on, the crack on the windshield contend to grow (larger than 6"). There were no previous cracks or damage to the windshield. There were no warning lights or messages indicating any issues with the windshield.
Dec 19, 2022
Windshield wiper motor was making a grinding noise, then today, stopped working. It was raining/foggy, couldn't see to drive.
Oct 05, 2021
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER NOZZLE WAS FRACTURED AND ALLOWED WATER TO BE SQUIRTED INSIDE THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD WIPER DID NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Nov 06, 2018
POWER TRAIN,ENGINE
3 complaints
The plastic oil filter housing cracked leading to large oil leaks. This had been leaking for awhile and was not immediately noticed due to its placement in the valley between cylinder banks atop the engine. While investigating separate U-joint noise and driveshaft vibration that came on suddenly at 58,000 miles I found oil all over the driveshaft and traced it to the cracked housing. The repair was ~$650. Mechanics stated this is a common issue when oil change technicians over tighten the filter in the plastic housing.
May 20, 2024
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Feb 22, 2021
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Feb 01, 2021
SUSPENSION
3 complaints
Vehicle has severe death wobble that began around teh 90K mile mark. Have spent several thousand dollars replacing front suspension components, shocks, etc...and nothing will correct the issue. When talking to the local dealership, they indicated that they had a fix, but would not guarantee that if I spent XYZ dollars on said fix that the problem would be corrected. There are zero modifications to the suspension and no monster sized tires on this vehicle that would contribute to this. This has been ongoing for 6 months or more. The issue arises at highway speeds, whenever a bump in the road is crossed over. To make the wobble stop involves making a complete stop, which isn't the easiest thing on the interstate with vehicles going past at 70MPH or more...
Jan 08, 2024
Severe "death wobble" at speeds over 40MPH occurs at random times, usually at highway speeds. Have replaced steering damper, shocks, upper and lower control arms, front u-joints, etc....and these repairs have only masked the problem. The OEM suspension is completely unmolested...no lifts, etc. Tires were replaced around 55-60K miles with a slightly wider tire. Wobble started around 95-100K miles. Currently around 115K miles on vehicle.
Dec 06, 2023
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SWAY BAR AND J-LINK SEPARATED WHILE DRIVING 40 MPH. AS A RESULT, THE VEHICLE VEERED OUT OF CONTROL AND STRUCK A MAIL BOX, FENCE, AND CONCRETE WALL, WHICH CAUSED THE REAR DIFFERENTIAL COVER TO SEPARATE AND LEAK FLUID. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CAME TO A STOP WHEN IT STRUCK A METER AT A PROPANE DISTRIBUTION CENTER, CAUSING A PROPANE LEAK. POLICE REPORT NUMBER: 201901663 WAS FILED. THE CONTACT SUFFERED INJURIES TO THE FACE AND NOSE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FOLLOWING DAY, THE VEHICLE WAS TOWED HOME, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 11,328. *JS
Sep 12, 2019
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,ENGINE
3 complaints
WAS DRIVING IT ON HIGHWAY FOR ABOUT AN HOUR PULLED INTO MY DRIVEWAY AND TEMP FLASHED ON AND I SHUT IT OFF AND THEN IT STARTED SMOKING AND CAUGHT FIRE. *TR
May 27, 2020
Fire: 1
MY 2017 JEEP WRANGLER WOULD RANDOMLY SHUT OFF, AFTER SEVERAL DAYS AT THE SHOP THEY DETERMINED FROM THE NATIONAL DATABASE MY TRANSMISSION IS SHOT !!
Feb 21, 2019
THE VEHICLE STARTED BY ITSELF WHILE PARKED. THE IGNITION HAD BEEN TURNED OFF AND KEYS REMOVED FOR SEVERAL HOURS. THIS HAS HAPPENED TWICE. I DISCOVERED THE VEHICLE RUNNING, DOORS LOCKED AND IGNITION IN THE OFF POSITION. TO TURN OFF THE ENGINEI INSERTED THE KEY, TURNED IT TO THE ON POSITION AND THEN OFF. THIS OCCURRED ONCE IN MY GARAGE, CAUSING CARBON MONOXIDE EXHAUST TO ENTER THE LIVING QUARTERS. IT HAPPENED A SECOND TIME WHILE PARKED AWAY FROM HOME, WITH THE KEYS REMOVED. THE VEHICLE WAS STATIONARY, BECAUSE IT WAS PLACED IN PARK WHEN THE ENGINE WAS TURNED OFF.
Sep 21, 2018
VEHICLE SPEED CONTROL
3 complaints
OUR SON WAS DRIVING ON 287 SOUTH IN NEW JERSEY AROUND ON 7-21-2019. IT WAS A HOT DAY. HE HAD BEEN DRIVING HOME FROM THE ADIRONDACK MOUNTAINS FOR ABOUT 3 HOURS AND 15 MINUTES. HIS SPEED WAS JUST UNDER 70 MPH IN THE MIDDLE LANE WHEN SUDDENLY THE CAR WOULDN'T MAINTAIN ITS SPEED. THE CAR SLOWED DOWN AND WOULD NOT ACCELERATE, EVEN THOUGH THE ENGINE MADE A SOUND LIKE IT WAS TRYING TO ACCELERATE. THE RED THROTTLE WARNING LIGHT APPEARED ON THE DASHBOARD. HE PULLED OVER SAFELY AND STOPPED AND TURNED THE CAR OFF. HE WAITED ABOUT 10 MINUTES TO START IT AGAIN... WHEN HE TURNED THE ENGINE BACK ON THE RED LIGHT WAS OFF AND HE DROVE HOME SLOWLY IN THE RIGHT LANE WITHOUT INCIDENT. THE NEXT DAY WE TOOK IT TO THE JEEP SERVICE DEPARTMENT. THEY TRIED THE VEHICLE SEVERAL TIMES AND COULD NOT IDENTIFY THE PROBLEM, AND WE TOOK IT HOME. WE ARE SCARED, HOWEVER, TO DRIVE IT ON THE HIGHWAY NOW!
Oct 14, 2019
WHILE I WAS PARKING IN MY APARTMENT COMPLEX PARKING SPACE, THE CAR ACCELERATED ITSELF SO DRASTICALLY WHILE I WAS NOT TOUCHING THE GAS PEDAL. I HIT THE BREAK SEVERAL TIMES AND COULD NOT STOP THE ACCELERATION. THE CAR STOPPED ACCELERATING WHEN I TURNED IT OFF. THIS WAS A VERY SCARY EXPERIENCE AS NO ONE EXPECT THE CAR TO ACCELERATE ITSELF. JUST BY LOOKING AT THE PICTURE YOU CAN NOTICE HOW FAR THE CAR WENT, HOW MUCH DAMAGE IT CAUSED BY THIS STRANGE ACCELERATION AND YOU CAN IMAGINE HOW FAST THE CAR ACCELERATED.
Aug 23, 2019
Crash: 1
WHENEVER I HIT A BUMP (RANGING FROM SMALL POT HOLE TO LARGER POT HOLE) ON THE HIGHWAY GOING 60+ MPH, MY CRUISE CONTROL WILL SHUT OFF BY ITSELF. SPEED DECELERATES VERY QUICKLY AND I HAVE TO GET IT UP TO SPEED QUICKLY TO AVOID GETTING REAR ENDED. THIS HAS BEEN HAPPENING FOR JUST OVER A YEAR AND IT HAPPENS EVERY TIME I HIT ANY KIND OF SMALL BUMP AT AN ACCELERATED SPEED. STARTED HAPPENING AROUND 5000 MILES ON JEEP AND STILL DOES IT AT 17000 MILES.
Feb 20, 2019
EXTERIOR LIGHTING
3 complaints
OEM LED HEADLIGHTS ARE USELESS WHIL DRIVING AT NIGHT DURING A SNOW STORM. IF I HAD NOT HAD ADDITIONAL HALOGEN LIGHTS I COULD NOT HAVE GONE ANYWHERE SAFELY. IN THE ATTACHED PHOTOS THE HEADLIGHTS ARE ON HIGH-BEAM AND HAD BEEN DURING MY 10 MILE DRIVE HOME FROM WORK.
Nov 30, 2018
I PURCHASED THIS VEHICLE NEW IN AUGUST OF 2017. THE VEHICLE IS THE WRANGLER UNLIMITED (4 DOOR) SAHARA PACKAGE. THIS PACKAGE INCLUDES LED HEADLIGHTS. ON DECEMBER 16TH I DROVE THE VEHICLE THROUGH FALLING SNOW AT NIGHT. I WAS ON A HIGHWAY IN A REMOTE AREA TRAVELING WITH TRAFFIC AT REDUCED SPEEDS, APPROXIMATELY 20 MPH. AFTER APPROXIMATELY 30 MINUTES I NOTICED MY VISIBILITY DIMINISHING. THE WINDSHIELD WAS CLEAR OF SNOW. HOWEVER, OBJECTS IN FRONT OF ME WERE BECOMING HARDER TO SEE. I TURNED THE LIGHTS ON AND OFF TO SEE IF IT MADE A DIFFERENCE. IT DID NOT. I FELT I COULD SAFELY FOLLOW THE VEHICLE IN FRONT OF ME UNTIL I COULD FIND A SAFE AREA TO PULL OVER. WE WERE APPROACHING A SMALL CITY WITH STREET LIGHTS WHICH MADE TRAVELING SAFER. I PULLED OFF AN EXIT TO ASSESS THE HEADLIGHT ISSUE. BOTH HEADLIGHTS WERE COVERED IN SNOW. SINCE THE JEEPS LIGHTS ARE RECESSES A BIT, THE SNOW FILLED THE POCKETS COMPLETELY. THIS IS THE FIRST TIME DRIVING (SINCE 1984) THAT I HAD TO CLEAR SNOW FROM THE HEADLIGHTS WHILE DRIVING. I LIVE IN NORTHERN NEW ENGLAND SO SNOW IN THE WINTER IS A COMMON EVENT. WHAT I DEDUCED WAS THAT THE LED LIGHTS WERE NOT GENERATING ANY HEAT. THIS WAS THE LIKELY REASON FOR THE SNOW BUILD UP. THIS FLAW IS EXCEPTIONALLY DANGEROUS. WHEN I NEEDED THE LIGHTS TO WORK THEIR BEST, THEY FAILED. COLD WEATHER AND DARKNESS ARE PREVALENT THIS TIME OF YEAR. IT SEEMS I CAN ANTICIPATE MANY INSTANCES OF DRIVING AS MY LIGHTS BECOME LESS AND LESS USEFUL AND THERE'S AN INCREASE IN THE DANGER ASSOCIATED WITH DRIVING. I FIND THIS COMPLETELY UNACCEPTABLE. THIS SITUATION WAS FORESEEABLE AND PREVENTABLE. I HAVE SINCE LEARNED THAT AFTERMARKET HEATED LED LIGHTS ARE AVAILABLE FOR THIS VEHICLE. SO, THIS IS A KNOWN ISSUE WITH THE JEEP. I FEEL THIS VEHICLE SHOULD NOT HAVE BEEN SOLD WITH LED HEADLIGHTS THAT PERFORM AS THESE DID. THE JEEP IS ADVERTISED AS A WINTER VEHICLE.
Dec 21, 2017
THIS MODEL YEAR WRANGLER IS FITTED WITH LED HEADLIGHTS. ON 1/26/17 AND 2/7/2017 THEY HAVE FROZEN OVER DURING MISTY OR FOGGY WEATHER IN MINNESOTA. BOTH TIMES IT HAPPENED I WAS DRIVING AT ABOUT 6:30AM, BEFORE THE SUN CAME UP. THE FIRST OCCASION THE TEMP WAS 29, NEXT TIME IT WAS 31. PLEASE SEE ATTACHED PHOTOS. WHEN THIS HAPPENS THE HEADLIGHTS DO NOT WORK VERY WELL MAKING IT VERY HARD TO SEE. I FEEL THIS IS A DANGER TO ME AND THOSE AROUND ME AND SHOULD BE CORRECTED. I HAVE CONTACTED BOTH A DEALER AND JEEPCARES ABOUT THE ISSUE AND THEY WILL DO NOTHING TO CORRECT IT. HIGH QUALITY AFTERMARKET LED HEADLIGHTS ARE AVAILABLE WITH OR WITHOUT AN AUTOMATIC HEATER ELEMENT TO PREVENT THEM FROM ICING OVER. TRUCKLITE IS ONE BRAND THAT OFFERS THEM.
Feb 08, 2017
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
Transmission clunking when changing gears, while my abs light is on. The break pedals rumble and the car is scary to drive. These issues are with a faulty abs control module.
Sep 22, 2025
ANTI LOCK BRAKING SYSTEM AND TRACTION CONTROL ACTIVATE AT LOW SPEEDS - AT 5-10 MPH. IT APPLIES THE BRAKES WITHOUT WARNING AND CUTS POWER TO THE ENGINE.
Dec 19, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
Cruise control was not working. The Jeep would also idle too fast when stopped but not get to the proper speed while driving. ABS brake light was on with code that rear wheel brake sensor was not working. Sensor was replaced but it still doesn't work. C. Harper Jeep garage in Connellsville, PA says the ABS module is bad and not supplying power to the wheel sensors. This part is supposedly on back order with no known time of availability. The fuel injector also needed replaced but not sure what caused that problem. Other 2017 Jeeps had recalls for electrical problems but seems that my vin was not, maybe it should have been!
May 06, 2025
MY DASH KEEPS LOOSING POWER AND WHEN IT DOES I HAVE NO BREAKS OR LIGHTS. EVERYTHING DROPS TO ZERO AND THEN IT WILL JUST JUMP BACK UP AGAIN. MY ABSOLUTE, BRAKES,BATTERY, SEATBELT SENSORS KEEP GOING ON AND OFF. THIS HAPPENS MOVING AND IN PARK. OCCASIONALLY IT WON'T START EITHER. I HAVE HAD THE BATTERY, ALTERNATOR AND STARTER TESTED. I WAS TOLD THERE WAS A RECALL WHEN GETTING IT CHECKED AND INSPECTION BUT UPON CALLING THE READERSHIP I WAS TOLD NO.
Sep 18, 2020
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
File has been attached.
Dec 04, 2024
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Mar 13, 2021
FUEL SYSTEM, GASOLINE
2 complaints
The contact owns a 2017 Jeep Wrangler. The contact stated while the vehicle was at the independent mechanic for a State Inspection, the contact was informed that the fuel tank control valve was cracked. Additionally, an abnormally strong fuel odor was inside the vehicle. The independent mechanic related the failure to NHTSA Campaign Number: 16V849000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 17,548.
Oct 29, 2024
The contact owns a 2017 Jeep Wrangler. The contact stated that the odor of fuel was present inside and outside of the vehicle. Upon inspection, it was discovered that fuel had leaked underneath the vehicle. The vehicle was taken to the local mechanic who diagnosed that the fuel tank control valve had cracked causing fuel to leak from the fuel tank. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 16V849000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted regarding the failure. The failure mileage was 86,000. The contact stated that the defective fuel tank was replaced by the local mechanic.
Sep 23, 2022
STEERING,SUSPENSION
2 complaints
Driving on Highway multiple times 60-65 mph hit a bump or groove on highway jeep start wobble so bad couldn't hardly control it. July 08, 2024 driving on highway 60-65 mph crossing bridge with grooves or small bump jeep went into wobble, steering wheel flipped upside down I grab tight as it is wobbling to left turning trying not to hit truck as i had no steering control hit another bump thank god and it push to the right and I was able to got to side off highway.. As I am trying to figure whats wrong I look underneath jeep and bar bolted to frame broke frame of 2017 jeep rubicon unlimited.. I had looked at and told that it was very lucky and need to take to jeep dealership frame so weak it can be bent by hand. So please I am thankful it was just me in the vehicle and thankful for the second bump that steered me to the right and i did not hit the truck next to me with kids in it. .
Jul 09, 2024
I am the original owner of a 2017 RHD Jeep Wrangler with 15,538 miles on the odometer. While under normal driving conditions, the trackbar bracket on the frame side broke away from the frame. Upon inspection by the dealership, it was noted that only one side of the bracket had been welded at the factory. Jeep will not accept fault and since my vehicle exceeds the 36 month warranty they state that I am responsible for all repair costs. Prior to this issue, I noticed over the previous year a slight shimmy in the front end thinking my tires were out of balance even when I had them rebalanced and had them rotated. I have been speaking to Jeep who has been unresponsive and evasive. I recently heard about other such incidences online and from JK forum which was recently validated by my insurance company who has rejected my claim for repairs because it is classified as a known fault.
Jan 11, 2022
UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Aug 17, 2023
My 2017 Jeep Wranger Sahara Unlimited has 36,000 miles on it and the front right brake caliper seized up. It should not already be faulty with that low of miles. I have done researched and found numerous other people have had the same problem with the same year jeep as mine. I replaced the pads, rotor and caliper on it at my expense but it shouldnt have gone bad already. A definate recall should be done
Sep 15, 2022
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Aug 05, 2023
Fire: 1
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Nov 22, 2019
AIR BAGS,SEAT BELTS
2 complaints
Airbag didn’t deploy and seatbelt didn’t lock with the collision
Aug 08, 2022
Crash: 1
Injuries: 1
WAS IN MAJOR FRONT ACCIDENT AIR AS NOR TENSIONER WORKED JEEP WAS TOTALED. VIN WAS NOT ON RECALL LIST HOWEVER HEAD LAMP CAME OUT AND NOTHING HAPPENED THIS VEHICLE NEEDS TO BE CHECKED FURTHER. *TR
Feb 02, 2017
Injuries: 1
LATCHES/LOCKS/LINKAGES
2 complaints
The contact called on behalf of the owner of a 2017 Jeep Wrangler. The contact stated while the driver was driving approximately 70 MPH, the rubber hood latches on the engine snapped and the hood smashed into the windshield. The entire windshield was damaged. There were no warning lights. The contact was informed that the hood latches needed to be replaced. The latches were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Apr 29, 2022
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE VEHICLE'S HOOD FLEW UP AND SHATTERED THE WINDSHIELD AND WINDSHIELD FRAME. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO HUNTER CHRYSLER DODGE JEEP RAM (1130 AUTO MALL DR., LANCASTER, CA 93534, (661) 948-8411). THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,754. *BF*JB *BF *AS CONSUMER STATED YOUR TEAM IS WELCOME TO INSPECT MY REPAIRED VEHICLE AT ANY TIME WHICH CONTINUES TO HAVE SIGNIFICANT HOOD FLUTTER ISSUES. I HAVE NO ISSUES PAYING FOR MY OWN RENTAL CAR AT MY EXPENSE WHILE YOU CHECK OUT MY VEHICLE. YOU HAVE MY PERMISSION AND WISHES TO SHARE MY CONTACT INFORMATION, STORY, AND EVERYTHING ELSE WITH CHRYSLER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR*JB
Apr 30, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Nov 10, 2021
ALL THE DASH BOARD LIGHTS GO OUT & THE RADIO. MANY ATTEMPTS TO FIX THE PROBLEM. IT'S NOT GETTING FIX THE PROBLEM.
Oct 26, 2020
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Dec 01, 2020
AC COMPRESSOR FAILURE AND BAD TRANSMISSION. LEAKING ANTIFREEZE
Jan 05, 2019
Fire: 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
A FEW MONTHS AGO, I GOT IN MY CAR AND TURNED THE KEY AND THE CAR WOULD NOT START. ALL LIGHTS CAME ON, BUT NO POWER. LET IT SIT ABOUT 5 MIN, TRIED AGAIN AND IT MAGICALLY STARTED. IT DID THIS 3 OR 4 TIMES IN A FEW DAYS TIME OVER THE SUMMER (2020) AND THEN STOPPED. ON 9/26/20, IT STARTED DOING THIS AGAIN. IT LEFT ME AND MY MOTHER STRANDED FOR 20 MIN AT A TIME DOING THE EXACT THING, BEFORE FINALLY STARTING. I LOOKED UP RECALLS AND ON MY MAKE AND MODEL, THERE IS A RECALL ABOUT A CHIP IN THE KEY FOB NOT CONNECTING WITH A MODULE IN THE JEEP COMPUTER CORRECTLY. CALLED THE DEALERSHIP, THEY SAID SINCE MY SPECIFIC VIN WAS NOT MENTIONED IN THE RECALL, IT WOULD BE $75 FOR THEM TO LOOK AT IT AND IT WOULD BE 4 DAYS BEFORE THEY WOULD GET ME IN. I AM 6 MONTHS PREGNANT AND HIGH RISK WITH GESTATIONAL DIABETES AFTER LOSING 2 BABIES. I AM LIVID THAT I CAN'T GET ANY HELP ON A LEASED VEHICLE SINCE THE MILEAGE IS OUTSIDE OF MY WARRANTY. I HAVE CRIED ALL MORNING TERRIFIED THAT ME, MY DAUGHTER AND UNBORN BABY WILL BE STUCK SOMEWHERE AT A DOCTOR APPT IN A BAD AREA WITH NO TRANSPORTATION.
Sep 28, 2020
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Nov 19, 2019
ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
SPEED SENSOR WENT OUT ON PASSENGER SIDE REAR TIRE AT 8000 MILES, NEARLY GOT IN ACCIDENT ON INTERSTATE AS VEHICLE IN THE MIDDLE OF DRIVING PRACTICALLY STOPPED TO 10 MILES AN HOUR. SECOND SENSOR DRIVER SIDE REAR WENT OUT AT 40, 000 MILES JUST OUTSIDE WARRANTY AND THE SAME THING HAPPENED ON THE INTERSTATE TO MY WIFE. SHE IS NOW SCARED TO DRIVE VEHICLE. CALLED JEEP AND THEY DID NOTHING. I PAID FOR REPAIR, BUT CAN'T REPAIR MY WIFE'S SYCHE. I EXPECT A RECALL, IT IS NOT SAFE FOR THE SENSORS TO GO OUT LIKE THAT. THERE ARE MANY JEEP MESSAGE BOARDS THAT DEPICT SAME ISSUES. IT IS MY INTENT TO CONTACT AN ATTORNEY FOR FURTHER REPRODUCTION CONSIDERATIONS
Aug 25, 2020
SEVERAL TIMES, AT LEAST 100 MY STABILITY CONTROL HAS ACTIVATED ON CLEAR DRY ROADS. WHEN THIS HAPPENS AT HIGHWAY SPEED THE VEHICLE TWITCHES SEVERELY AND IT CAN BE DIFFICULT TO STAY IN YOUR LANE ON A DRY ROAD. IF YOU WERE ON A SLIPPERY ROAD IT WOULD LIKELY CAUSE A SLIDE. ALSO WHEN THIS HAPPENS THE VEHICLE SLOWS. I'VE HAD THE STABILITY CONTROL ACTIVATE WHEN MERGING ON THE FREEWAY, MY CAR SLOWED SO MUCH AND SUDDENLY THE CAR BEHIND ME HAD TO BRAKE AND HONKED THEIR HORN. I'VE HAD MY VEHICLE SERVICED AT, AT LEAST 2 DIFFERENT CHRYSLER JEEP DEALERSHIPS 5 DIFFERENT TIMES SO FAR, IT'S STILL NOT FIXED. CURRENTLY, MY VEHICLE IS IN THE SHOP AND IT'S BEEN THERE OVER A WEEK THIS TIME. STILL, NO IDEA WHAT'S CAUSING THE PROBLEM. WHEN THE PROBLEM IS HAPPENING THE WARNING LIGHT ON THE DASH ACTIVES BUT IT DOESN'T STAY ON SO THERE'S NO CODE FOR THE DEALER TO VIEW.
Mar 10, 2020
WHEELS
2 complaints
UPON INSPECTION OF LEAKING TIRE, IT WAS DISCOVERED THAT THE STEEL RE-ENFORCEMENT WAS PROTRUDING IN TWO (2) LOCATIONS, APPROXIMATELY 8-10" APART INSIDE TIRE AND OUTSIDE TIRE. TIRE WAS REPLACED WITH SPARE TIRE FOR NOW. GOOD YEAR WRANGLER SR-A 255/75 R17, MANUFACTURED 2017, ORIGINAL TIRE ON 2017 JEEP WRANGLER UNLIMITED, 13,200 MILES. VEHICLE WAS AT DODGE/JEEP DEALER FOR SERVICE ON 02 JAN 2019 WITH TIRE ROTATION - NO MENTIONING OF TIRE ISSUE FROM DEALER. TIRE CHANGED NEXT MORNING IN OUR DRIVE WAY.
Jan 04, 2020
TRAVELING ON HIGHWAY AT 55MPH. PASSENGER SIDE REAR TIRE BLEW JEEP AND TIRES HAVE 4500 MILES ON THEM. BRIDGESTONE 18'
Oct 20, 2017
STEERING,AIR BAGS
2 complaints
TAKATA RECALL: AIRBAGS DIDN'T DEPLOY IN FRONT IN ACCIDENT. FRONT DIVERS SIDE, ENOUGH DAMAGE TO BREAK TIE ROD INHALF BUT AIR BAGS DIDN'T DEPLOY.
Jul 30, 2019
Crash: 1
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE SUDDENLY STARTED TO DRIFT AND CAUSED THE DRIVER TO LOSE CONTROL OF THE STEERING. AS A RESULT, THE CONTACT CRASHED INTO A METAL FENCE POST. THE STEERING BECAME INOPERABLE AFTER THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND FACIAL CONTUSIONS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO COTTAGE GROVE CHRYSLER (2800 ROW RIVER RD, COTTAGE GROVE, OR 97424) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,324. *BF *TR
Jul 08, 2019
Crash: 1
Injuries: 1
SEATS
2 complaints
AT ABOUT 4,433 MILES, MY PASSENGER COMPLAINED THAT THE FRONT PASSENGER SEAT WOULD NOT RECLINE. I INSPECTED BOTH DRIVER AND PASSENGER FRONT RECLINERS, AND FOUND BROKEN PLASTIC PIECES UNDERNEATH BOTH THE DRIVER AND PASSENGER INBOARD RECLINERS. THE DEALERSHIP INSPECTED AND REPLACED BOTH DRIVER AND PASSENGER SEATBACKS. AT ABOUT 8,052 MILES, THE PASSENGER SEAT INBOARD RECLINER FAILED AGAIN. THE DEALERSHIP INSPECTED AND REPLACED THE PASSENGER SEATBACK. AT ABOUT 20,000 MILES, THE DRIVER INBOARD RECLINER FAILED AGAIN. TO DATE, THE DEALERSHIP HAS NOT REPLACED THE FOURTH FAILED RECLINER. I HAVE PROVIDED FCA WRITTEN NOTICE OF THESE FAILURES. SINCE FOUR SEAT RECLINERS HAVE FAILED WITHIN THE FIRST 20,000 MILES, I AM CONCERNED THAT A DESIGN, MATERIAL, OR WORKMANSHIP DEFECT EXISTS. I AM ALSO VERY CONCERNED HOW THESE FAILED SEAT RECLINERS WILL PERFORM IN A CRASH. UPON RESEARCH, IT APPEARS THAT OTHERS HAVE HAD MULTIPLE FAILURES WITH THESE SPECIFIC MODEL YEAR SEAT RECLINERS AS WELL. SEE NHTSA ID NUMBER 11074326.
Sep 12, 2018
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE DRIVER'S SEAT WAS CROOKED. THE VEHICLE WAS TAKEN TO HENDRICKS CHRYSLER DODGE JEEP RAM IN CONCORD, NORTH CAROLINA WHERE THE REAR FRAME OF THE SEAT WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32473211. THE FAILURE MILEAGE WAS 800. *TR
Feb 22, 2018
WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
ABS and Traction Control lights are on. Sometimes Emergency Brake light comes on causing it to go into “limp mode”. This is dangerous for me bc this is my Mail Jeep. I’m driving on roads where the speed limits are sometimes posted at 55mph. Mechanic replaced the rear wheel sensors because the computer indicated that was the problem. Did not fix the problem. The ABS Module has to be replaced and they’re on back order. Forums online have many different people stating they’re having the same problem with JEEP. JEEP parts department stating it could be a year or more before the part comes in and is available.
Sep 03, 2025
AIR BAGS,UNKNOWN OR OTHER
1 complaint
The clock spring has failed. There is a current recall for the clock spring mechanisms in the 2011-2016 Jeep Wranglers. The vehicle has been inspected by a mechanic who informed me of the recall to begin with. The fuse for the clock spring (along with all the other fuses) are working as normal. There was no warning lights prior to the clock spring failure (however, I've been told that it's normal). The issue arose on 08/07/25. The 'step' button, 'reset' button, channel change paddle, volume change paddle, and the horn don't work. The airbag also might not work (haven't tested it out frankly). The cruise control buttons seem to work however I don't use cruise control in this vehicle. The vehicle is a 2017 RHD Jeep Wrangler Unlimited Sport.
Aug 10, 2025
SERVICE BRAKES,ENGINE,VISIBILITY/WIPER
1 complaint
May 14, 2025 Dear NHTSA, I am submitting this complaint regarding my 2017 Jeep Wrangler Unlimited Sahara, which has only 60,000 miles and has already required several major repairs that raise serious safety concerns. To date, I have had to replace three brake calipers and the emergency brake, at a cost of over $2,500. The calipers were seizing, and the emergency brake would not release properly, both of which posed clear risks while driving. I understand through forums and peer discussions that other owners have faced similar issues. In addition, my vehicle now has an oil leak that will cost over $700 to repair, and the windshield washer fluid hose burst, requiring another replacement. These repeated failures on a relatively low-mileage vehicle suggest underlying quality and reliability issues. I believe these concerns warrant review, particularly the safety-related brake defects. I respectfully ask NHTSA to investigate whether these failures are part of a broader pattern that may justify further scrutiny or a formal recall. Thank you for your attention.
May 14, 2025
ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2017 Jeep Wrangler. The contact stated that while driving 45 MPH, the vehicle started to lose motive power. The oil change soon warning light was illuminated. The vehicle was taken to an independent mechanic, and the independent mechanic informed the contact that the oil and coolant needed to be replaced or could cause damage to the engine. The independent mechanic informed the contact that he had experienced the failure with his vehicle due to the failure. The vehicle was then taken to a dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and offered the contact an extended satisfaction warranty. The failure mileage was approximately 99,000.
Apr 25, 2025
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
ABS module failed 2 years ago. No traction control, no cruise control, no stability management. This part has been on backorder for 2 years and affects many years. Issue started intermittently about 3 years ago while driving, now the vehicle is extremely unstable in wet conditions. Dealership has diagnosed and said to check back every few months for a solution. Additionally the plastic oil filter housing has been replaced 2 times in 2 years at a cost of $1,200, the second install was covered by parts warranty. Dealers won't install the metal version available on other years that do not have a cracking issue, aftermarket metal versions are available but dealers won't install them.
Feb 16, 2025
STEERING,SUSPENSION,WHEELS
1 complaint
My jeep has just started this problem going lower speeds and hitting a bump in the road. All of the sudden my jeep will start to shake violently and will not stop until I slow way down almost to a stop. It is happening approx. 8 to 15 times every day now. I no longer can go even one day without this happening. I believe it is called the death wobble. the shaking is so bad that it has steered me into oncoming traffic twice. I don't even want to drive it anymore and I love my jeep. I am frustrated because i have a 2017 jeep wrangler with a 09/2017 manufacture date and Jeep offered a recall on 2018 and 2019 Jeeps but not mine.
Feb 03, 2025
SEAT BELTS,ENGINE
1 complaint
My seat belt is always loose and i have to jam it back in place all the time. I noticed an oil spot on the floor of my garage and it looks like it's the oil cooler housing that is bad. Both of these items are recalled but my vin shows It's not.
Jan 24, 2025
STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Windshield has cracked from cold to hot transition upon vehicle startup without previous cracks or chips affecting said crack line. Available for inspection. Fear of possible windshield failure/full breakage at any given point. Continued cracking during vehicle start up/cold to hot transition happened 4 more times in last 30 days. No dealer, independent service center, manufacturer, police, insurance representatives, or others inspection. No warning lamps or messages.
Jan 20, 2024
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
Clockspring failed. No horn, driver airbag, controls to cycle evic and radio stopped working.
Dec 16, 2023
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
Liquid oil, apparent is oil cooler assembly
Jan 16, 2023
SEATS,ENGINE
1 complaint
Driver seatbelt will not lock into buckle. Major oil leak from OFA
Jul 11, 2022
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2017 Jeep Wrangler. The contact stated the vehicle was exhibiting a pulling sensation and jerking while driving. There was no warning light illuminated. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the calipers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. The approximate failure mileage was 31,069.
May 13, 2022
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
DTCs for left AND right rear wheel sensors. wiring was open on sensors and caused the speed sensors to not read properly at times 3.00. the sensors were replaced at Mac Haik. 3 other jeeps had the same issue the same day. ABS and traction control lights on dash came on before the sensors were replaced and applying gas did nothing. my jeep was automatically applying my breaks even when I went 5 mph.
Apr 04, 2022
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
Rear view camera failure. 2017 -2022 Jeep Wrangler JK, JKU, JL, JLU, and Gladiators have become infamous for back-up camera failures. Mine failed at 12,000 miles. Hundreds have failed with less then 1,000 miles. Others during pre-purchase test drives. As this equipment is a required safety device as of 2018, this has become a major safety recall issue. Go to any Jeep forum and type in “Back-up Camera failure” and you will find 100’s and 100’s of reports. Jeep is not properly addressing the issue as there are dozens of reports of multiple failures. There are indications that the failures may be related to MOPAR’s wireless software upgrade program, but no one knows for sure. As well, Jeep’s near silence on the issue is concerning. When returned to a dealership the reaction is usually one of surprise and astonishment that the problem has occurred followed by a hefty repair cost if the vehicle is out of warranty. This is a serious defect in a federally mandated safety device and needs to be addressed. I appreciate it if you would look into this issue as it is affecting thousands of Jeeps. Thank you.
Mar 26, 2022
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Apr 01, 2021
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Jan 11, 2021
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
ANTI LOCK BRAKING SYSTEM AND TRACTION CONTROL ACTIVATE AT LOW SPEEDS - AT 5-10 MPH. IT APPLIES THE BRAKES WITHOUT WARNING.
Jul 07, 2020
UNKNOWN OR OTHER,ENGINE,VISIBILITY/WIPER
1 complaint
HEATER PARTIALLY WORKING DUE TO CASTING SAND IN ENGINE
Feb 17, 2020
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Jan 13, 2020
SUSPENSION,POWER TRAIN,SEATS
1 complaint
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Dec 23, 2019
Injuries: 2
STEERING,SUSPENSION,STRUCTURE
1 complaint
VEHICLE DELAYS WHEN STARTING AT TIMES. NOT ALWAYS. TURN THE KEY AND WAIT ABOUT 2 SECONDS THEN IT WILL CRANK. RADIO GOES BLANK AT TIMES. AFTER POWERING VEHICLE OFF AND ON IT COMES BACK ON. BIGGEST CONCERN IS THE STEERING AND THE HOOD. HOOD HAS COME UP ENOUGH TWICE TO BREAK THE BLACK STRAPS THAT HOLD IT DOWN. AFTER THE 1ST TIME I REPLACED WITH JEEP SUPPLIED REPLACEMENT PARTS BUT IT STILL HAPPENED AGAIN. LOCAL DEALER WHERE I WENT TO GET PARTS CLAIMS IT'S A REGULAR PROBLEM AND JEEP OWNERS NEED TO JUST DEAL WITH IT. WHEN DRIVING ABOVE 55MPH FEELS LIKE THE JEEP IS GOING TO JUST COME APART. GETS VERY LOOSE AND I SLOW BACK TO UNDER 55. TOOK IT TO MY LOCAL DEALER, NOT WHERE I BOUGHT IT AND THEY CLAIM EVERYTHING LOOKS NORMAL. SOMETHING IS WRONG, I BROUGHT IT TO ANOTHER DEALER, A TOYOTA DEALER, THEY PLACED IT ON THE RACK AND CLAIM THERE IS TOO MUCH PLAY WITHIN THE STEERING. THEY DID NOT MAKE ANY CORRECTIONS AS THE RECOMMEND JEEP FIX IT UNDER WARRANTY. WENT BACK TO JEEP DEALER AND THEY INSPECTED AND CLAIM ALL IS FINE. TRUTH IS IT IS NOT FINE, IT IS A MAJOR SAFETY CONCERN. I HAVE DRIVEN MANY JEEPS AND NONE DROVE LIKE THIS ONE. I REACHED OUT TO A JEEP FORUM AND IT TURNS OUT THIS IS A MAJOR PROBLEM A LOT OF PEOPLE MENTIONED BUT HAVE NOT BEEN ABLE TO GET JEEP TO CORRECT. MOST PEOPLE CLAIM THEY HAD TO PAY FOR OUT OF POCKET TO GET A BETTER SWAY BAR. MOST SAY THEY STILL HAVE FACTORY WHEELS AND SUSPENSION, NO ADDED LIFTS.
Sep 23, 2019
ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE AT CROWN DODGE CHRYSLER JEEP RAM FIAT (2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660), HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Sep 18, 2019
UNKNOWN OR OTHER,ENGINE
1 complaint
MY VEHICLE WENT IN FOR A ROUTINE OIL CHANGE IN MARCH OF THIS YEAR. SINCE THEN MY ENGINE LIGHT HAS CONTRIBUTED TO COME ON. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP I PURCHASED THE NEW VEHICLE FROM TO FIGURE OUT THE ISSUE FIVE TIMES OVER THE COURSE OF THIS SUMMER. THEY HAVE CLAIMED TO REPAIR COMPONENTS OF THE VEHICLE, YET THE LIGHT IS STILL ON. I DO NOT FEEL SAFE DRIVING IN A VEHICLE THAT A SERVICE DEPARTMENT CAN NOT FIGURE OUT WHAT'S GOING ON.
Aug 17, 2019
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
AFTER BACKING UP MY JEEP AND PLACING IT IN DRIVE I NOTICED MY STABILITY CONTROL LIGHT CAME ON AND MY JEEP STOPS.
Aug 17, 2019
VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 50 MPH, THE ABS AND TRACTION CONTROL ICONS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED TO LOSE SPEED. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY TO THE FLOORBOARD. THE CONTACT CONTINUED DRIVING TO THEIR DESTINATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, AN APPOINTMENT WAS SCHEDULED WITH TRONCALLI CHRYSLER JEEP (818A ATLANTA RD, CUMMING, GA 30040). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Jul 18, 2019
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
WHILE DRIVING AT HIGHWAY SPEEDS THE TRACTION CONTROL SYSTEM, ANTI-SKID BRAKING SYSTEM, AND OR THE COMBINED OPERATION OF THESE SYSTEMS FOR STABILITY CONTROL, ENGAGED INTERMITTENTLY AND UNEVENLY CAUSING THE VEHICLE TO PULL TO ONE SIDE OR THE OTHER. THIS HAS OCCURRED APPROXIMATELY FIVE TIMES UNDER THREE DIFFERENT DRIVERS ALL AT NORMAL HIGHWAY SPEED AND UNDER DRY ROAD CONDITIONS. WHEN THIS HAPPENED, THERE WAS AN AUDIBLE NOISE (LIKE A VIBRATION SOUND) OF THE BRAKES BEING AUTOMATICALLY APPLIED AND A PULSING IN THE BRAKE PULL. THE SYSTEM HAS ENGAGED ITSELF WHILE THE GAS PEDAL WAS BEING APPLIED AT HIGHWAY SPEED ON DRY PAVEMENT. IMMEDIATELY UPON THE SYSTEM'S APPLICATION I MOVED MY GAS PEDAL FOOT TO THE BRAKE WHERE AS I APPLIED THE BRAKES I COULD FEEL THE PULSING IN THE PEDAL. THIS SITUATION IS AN EXTREME SAFETY HAZARD. WHEN IT OCCURS IT BOTH STARTLES THE DRIVER AND CAUSES THE VEHICLE TO SWERVE TO ONE SIDE OR THE OTHER. THE SYSTEM IS DEFINITELY APPLYING UNEVEN BRAKING TO THE WHEELS TO CAUSE THE SWERVING. WE HAVE DISENGAGED THE TRACTION CONTROL SYSTEM IN ORDER TO DRIVE THE JEEP IN A SAFE MANNER. HOWEVER, IT REQUIRES THE DRIVER TO DISENGAGE EVERY TIME YOU START THE VEHICLE. AT PRESENT EACH DEALER HAS BEEN NONRESPONSIVE IN TAKING ACTION TO CORRECT THIS VEHICLE PROBLEM, THE VEHICLE IS STILL UNDER WARRANTY. EACH TIME THEY SAY THAT THEIR DIAGNOSTIC SYSTEM IS NOT INDICATING ANY PROBLEMS.
Jun 30, 2019
STEERING,POWER TRAIN
1 complaint
2017 JEEP WRANGLER SAHARA UNLIMITED SMOKY MOUNTAIN 27000 BAD DRIVESHAFT. NO REPLACEMENT PART FOUND JEEP HAS BEEN AT THE DEALERSHIP FOR 35 DAYS AND NOONE CAN TELL ME WHEN THE PART IS GOING TO BE IN.
Jun 27, 2019
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I'M UNABLE TO GET MY JEEP IN REVERSE A LOT OF THE TIME AND THE GEARS ARE CONSTANTLY GRINDING BEING THAT I PAID AN ADDITIONAL IN UPGRADED TRACK. MISREPRESENTATION FROM THE DEALERSHIP( GWINNETT DODGE JEEP RAM) THEY ALTERED MY PAPERWORK AND COMMITTED FRAUD. MY JEEP I PURCHASED BRAND NEW IS COVERED IN RUST AND I'VE SUBMITTED WARRANTY TWICE. THEY KEEP DELETING ACTUAL INFORMATION FROM OTHER DEALERSHIPS THAT HAVE REPORTED THE RUST OXIDATION PROBLEM. THIS JEEP IS DANGEROUS I'VE CUT MY HAND SEVER TIMES ON THIS JEEPS SEATS BECAUSE OF THE ROUGH EDGES FROM FACTORY WHERE THEY CUT TO FIT IN MY JEEP. SO ROUGH THAT MY GRANDSON GRABBED HIS BALL AND THE SEAT GASHED HIS HAND AS WELL. THIS JEEP SHAKES SO MUCH WHEN DRIVING OVER 50 AT TIMES. AS WELL IT IS VERY LOUD WHEN ON THE HWY. THE SOFT TOP ON MY JEEP SEEMS LIKE IT MAY BE TO BIG AND THE EXTREME SHAKING IS VERY LOUD SCARY WHEN DRIVING ON HWY. MY GRANDSON AND I ARE MOSTLY IN THIS JEEP AND WE GET HURT FROM THE DESIGN OF THE SEATS. THIS IS COVERED IN EXCESSIVE RUST. THE GEARS ARE NOT SAFE AND NEVER ABLE TO GO INTO REVERSE. THIS JEEP IS NOT SAFE TO HAVE. IF YOU REACH UNDER THE SEAT YOU WILL DEFINITELY GASH YOUR HANDS OPEN. THE ACTUAL DEAL SHIP IS FRAUD. THE ENGINE ON MY JEEP AND THE SPEAKERS INSTALLED IN MY JEEP ARE NOT THAT OF WHAT IS ON THE WINDOW STICKER AND I DO HAVE MY ORIGINAL WINDOW STICK STILL. . EVERYTHING I'VE DONE IT GETS BLOCKED SOMEHOW AND CHRYSLER WILL NOT DO ANYTHING. EVERYTHING IS EITHER BEEN DELETED FROM THEIR SYSTEM. I'VE REPORTED THIS ISSUE WHEN DISCOVERING IT AS WELL AS IN THE ROOF OF MY JEEP ALONE NEW AT THAT FINDING ABOUT 10 LEAKS OVER A YEAR AGO. I HAVE NO CARPET AND MY JEEP SMELLS LIKE THE SWAMP. THEY WILL EVENTUALLY HEAR MY STORY BECAUSE I WILL NEVER GIVE THIS UP AND ACCEPT THIS. MY GRANDSON IS ONLY 3AND HE HAS HURT HIMSELF ON THIS JEEP A FEW TIMES AS WELL
Jun 02, 2019
POWER TRAIN,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND FAILED TO SHIFT INTO REVERSE. ADDITIONALLY, THE DRIVER'S SIDE DOOR WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS RUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MIKE PATTON CHRYSLER DODGE JEEP RAM (1408 LAFAYETTE PKWY, LAGRANGE, GA 30241, (706) 882-0600) WHERE IT WAS DIAGNOSED THAT THERE WAS OXIDATION IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900) WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.
Apr 04, 2019
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CONSTANTLY POPS A CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON GOES INTO LIMP MODE. STALLS NO LIGHT. SAME EXACT PROBLEM WE HAD WITH 2015 WRANGLER. IF WE TAKE IT TO THE DEALER THEY CANT GET IT TO REPLICATE PROBLEM. GARBAGE
Apr 01, 2019
POWER TRAIN,STRUCTURE,SEATS
1 complaint
THE ENTIRE BODY OF THE JEEP HAS RUST CORROSION INSIDE AND OUT THE GEARS ALWAYS GRIND ESPECIALLY IN REVERSE SEATBELTS ARE NOT WORKING IN REAR SEATS DEALSHIP SAYS THEY CAN'T HELP ME FIX THE ISSUE. THEY DID A LEAK TEST AND FOUND SEVERAL LEAKS THROUGHOUT THE JEEP. I CURRENTLY HAVE NO CARPET DUE TO THE OFF AND ON LEAK ISSUES. AND THE SMELL IS SO BAD I CAN'T DRIVE THE JEEP. I HAVE A THREE YEAR OLD GRANDSON AND I'M SCARED TO TAKE A TRIP WITH HIM. I FEEL THIS PARTICULAR JEEP IS UNSAFE IN SEVERAL WAYS.
Mar 12, 2019
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
I PURCHASED THIS PRE OWNED VEHICLE AND IT HAS BEEN A SAFETY ISSUE. IT HAS ABRUPTLY STOPPED IN THE MIDDLE OF AN INTERSECTION AND HIGHWAY 4 TIMES SINCE PURCHASE DATE. IT IS A LIFE THREATENING, HAZARDOUS VEHICLE AND I'M TERRIFIED FOR MY SAFETY.*DT
Feb 20, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
ON 04/28/2018 I WENT OFF ROADING TO MY FAVORITE TRAIL. THE JEEP WAS STATIONARY UNTILTHE CAR STARTD TO SLOWLY MOVE WHILE IT WAS ON PARK. IN AN ATTEMPT TO BREAKS AND STEER AWAY FROM THE WATER THE TRUCK STEERING AND BREAK WASN'T RESPONDING TO EITHER DIRECTION. TOOK POLICE ENFORCEMENT A WHILE TO RESPOND AND AS THEY ARRIVE THE TIDE TOOK THE VEHICLE AND SUBMERGED ALL THE WAY TO THE FLOOR BOARD
Jan 10, 2019
STRUCTURE,UNKNOWN OR OTHER
1 complaint
WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!
Dec 05, 2018
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
THE CAR CAUGHT ON FIRE WHILE DRIVING
Apr 26, 2018
Fire: 1
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
1 complaint
IN AN ACCIDENT 01/30/2018. HIT VEHICLE THAT RAN A RED LIGHT IN DRIVER'S SIDE AT SOMEWHERE BETWEN 30-40 MPH WITH THE FRONT OF MY VEHICLE. THE OTHER VEHICLE FLIPPED OVER ON IT'S TOP. IT WAS A FULL SIZE PICK-UP WITH LOADED SERVICE BODY. THE IMPACT STOPPED MY VEHICLE. MY VEHICLE WAS A 2017 JEEP WRANGLER WITH 7500 MILES ON IT. AS A RESULT OF THE DAMAGED MY VEHICLE WAS A TOTAL LOSS.
Mar 05, 2018
Crash: 1
Injuries: 1
STRUCTURE,WHEELS,UNKNOWN OR OTHER
1 complaint
I WAS DRIVING HOME FROM WORK ON OLD COUNTRY ROAD IN PLAINVIEW GOIN ABOUT 40 MPH, THE REAR WHEELS OF THE JEEP COMPLETELY LOCKED UP WHILE MOVING, CAUSING THE CAR TO COME TO A VIOLENT STOP, NEARLY CAUSING AN ACCIDENT. THE VEHICLE WAS UN-DRIVABLE AND NEEDED TO BE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. SECURITY DODGE IN AMITYVILLE FOUND LEAKING FLUID FROM THE REAR OF THE VEHICLE, A HOLE IN THE REAR AXEL HOUSING, FURTHER INSPECTION FOUND PINION FAILURE CAUSING DAMAGE TO REAR END AND AXEL SHAFT. THE DEALERSHIP REFUSED TO OFFER ANY TYPE OF BUYOUT OR LEASE TERMINATION OPTION, I MADE IT CLEAR TO THEM THAT I DIDN'T FEEL SAFE GETTING BACK INTO THIS VEHICLE, THEY TOLD ME THAT THE RENTAL CAR THAT WAS GIVEN TO ME DURING THE REPAIR TIME WAS DUE BACK OR IT WOULD BE REPORTED AS STOLEN, FURTHERMORE THEY TOLD ME OF THE JEEP WAS NOT REMOVED FROM THE PROPERTY, THEY WOULD CHARGE ME STORAGE FEES. THEY OFFERED NO EXPLANATION FRO WHY THIS SAFETY DEFECT OCCURRED, WHAT CAUSED IT AND WHETHER OR NOT IT COULD HAPPEN AGAIN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THIS WAS NOT HANDLED PROFESSIONALLY BY THE DEALERSHIP NOR THE JEEP MANUFACTURER
Nov 12, 2017
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
TOOK 2016 JEEP WRANGLER UNLIMITED RUBICON HARD ROCK EDITION IN FOR A RECALL REPAIR OF THE AIRBAG DEPLOYMENT SENSOR. DEALERSHIP WANTED $50 TO DO THE WORK BECAUSE I HAD A WINCH INSTALLED. MY JEEP HARD ROCK EDITION WAS DESIGNED AT THE FACTORY TO RECEIVE THIS SPECIFIC BRAND AND MODEL OF WINCH SO I REFUSED TO PAY. I CONTACTED JEEP BY PHONE AND ASKED THEM TO INTERVENE. THEY REFUSED. I TOLD THE DEALER I WAS LEAVING WITHOUT HAVING IT FIXED AND MY ESTATE WOULD SUE THEM IF I WAS KILLED IN AN ACCIDENT AND THEN HE AGREED TO FIX IT FREE. THEY CLAIMED THEY FIXED IT BUT WHEN I DROVE OFF I IMMEDIATELY SAW A WARNING MESSAGE SAYING THE RIGHT FRONT TURN SIGNAL LAMP WAS OUT. I MADE U TURN AND WENT RIGHT BACK.THEY SAID THEY NEEDED TO ORDER A PART. I LEFT. THEN MY BATTERY DRAINED DOWN. I CONTACTED JEEP AND ASKED THEM TO INTERVENE. WHEN I CALLED TO MAKE ANOTHER APPOINTMENT TO GET THE RECALL DONE RIGHT THE DEALERSHIP CLAIMED THEY NEEDED TO ORDER A PART. I FOUND OUT THEY DID THE RECALL REPAIR BY SOLDERING WIRES. 2+ HOURS LATER THEY SAID ALL IT NEEDED WAS A BULB. I ASKED IF THEY HAD TO ORDER BULBS. THEY SAID THEY STOCK THEM AND DENIED EVER TELLING ME THEY NEEDED TO ORDER A PART. THEY ADMITTED THERE WAS STILL AN ELECTRICAL PROBLEM BUT SAID THAT COULD HAVE BEEN THE RESULT OF ELECTRICAL MODIFICATIONS I HAD MADE AND WANTED ME TO PAY THEM TO TROUBLESHOOT IT. THE WINCH WAS THE ONLY ELECTRICAL MODIFICATION AND IT WAS INSTALLED ALMOST 1 YEAR BEFORE I TOOK THE JEEP IN AND I NEVER HAD ANY PROBLEMS BEFORE THEY DID THE RECALL WORK NOR DID THEY HAVE ANY TROUBLE STARTING IT OR SEE ANY WARNING MESSAGES WHEN I TOOK IT IN FIR THE RECALL IN LATE AUGUST. WITHIN 2 MILES OF DRIVING I NOTICED THE HEADLIGHTS FLICKERING. WITHIN 3 MILES ALL THE WARNING LIGHTS ON THE DASH STARTED WILDLY GOING OFF AN ON RANDOMLY AND SPEEDOMETER WAS GOING BACK AND FORTH. THEY DID NOT PROPERLY MAKE THE AIRBAG SENSOR REPAIR.
Nov 12, 2017
AIR BAGS,SEAT BELTS,SEATS
1 complaint
AIR BAG DID NOT DEPLOY AND SEAT BELT DID NOT PREVENT FACE FROM HITTING STEERING WHEEL AFTER BEING REAR ENDED VERY HARD. DRIVER SEATBACK WAS FORCED AND BROKEN BACKWARDS INTO A 45 DEGREE RECLINED POSITION.
Nov 06, 2017
Crash: 1
Injuries: 1
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
SEE POLICE REPORT AND ATTACHED PICTURES. DRIVING SLOW ON A BACKSTREET AT LESS THAN 25 MILES P\H. BRAND NEW 2017 STOCK JEEP WRANGLER SPORT. LESS THAN 6,000 MILES. I AM NOW A HORRIFIED WOMAN THAT KNOWS NOTHING ABOUT WHY MY NEW JEEP WRANGLER CATCHES ON FIRE OUT OF NO WHERE WHILE IN MOTION! ONCE WE SAW FIRE FLAMES, SMOKE AND RED OIL ON FIRE COMING OUT FROM ENGINE AREA AND BELOW THE VEHICLE DRIVERS SIDE, WE QUICKLY STOPPED ON RESIDENTIAL STREET. ME, MY 70 YEAR OLD MOTHER WHO IS SICK AND MY 24 YEAR OLD AUTISTIC DAUGHTER HAD TO JUMP OUT OF THIS FIRE TRAP VEHICLE SCREAMING AND CRYING!!! THIS WAS AN UNEXPLAINED AND SPONTANEOUS FIRE!!! WHY? NO REASON BEHIND IT AND NOTHING THAT I DID TO CAUSE IT. THE FIRE WAS LUCKILY AND QUICKLY EXTINGUISHED BY GOOD SAMARITANS AND CITY WORKERS NEAR BY. THE FIRE DEPARTMENT WAS CALLED AND SHOWED UP ALONG WITH POLICE OFFICER. FIRE DEPARTMENT TOLD ME TO WRITE A COMPLAINT ON THESE VEHICLES BECAUSE THEY HAVE HAD TO RESPOND TO MANY JEEP WRANGLER FIRES IN THE LAST 10 YEARS. I WAS SHOCKED AND HORRIFIED, HOW CAN THIS BE??? HOW BAD THIS COULD HAVE TURN OUT TO BE IF CITY WORKERS WHERE NOT NEAR BY WITH A FIRE EXTINGUISHER?. JEEP NEEDS TO BE INVESTIGATED. PLEASE PROTECT THE CONSUMERS AND JEEP WRANGLER OWNERS WHO ARE UNAWARE OF THESE FIRE TRAPS. THIS IS SERIOUS AND DANGEROUS FIRE ISSUES ON JEEP WRANGLERS. I PRAY YOU START AN INSTIGATION AND RECALL SO THAT NOBODY ELSE HAS TO GO THROUGH THIS HORRIFIC EXPERIENCE! *BF UPDATED 8/3/18*JB
Oct 27, 2017
Fire: 1
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING UNDER NORMAL CONDITIONS, I'LL HEAR A SINGLE AUDIBLE 'DING' AND THEN SEE THE AIRBAG AND ESP LIGHT ILLUMINATE ON DASH ALONG WITH THE SPEED ODOMETER DROP FROM THE SPEED TRAVELING TO 0 BEFORE NORMAL OPERATION. THIS HAPPENS MUCH MORE OFTEN WHEN THE CRUISE CONTROL IN ENGAGED. IT HAPPENED 5/14/2017 WHILE TRAVELING INTERSTATE 65 TO SUCH AN EXTENT THAT NOT ONLY DID I HAVE TO CANCEL CRUISE CONTROL, I ACTUALLY HAD TO TURN IF OFF TO STOP THE DINGING AND FLASHING OF THE AIRBAG AND ESP LIGHT. I HAD TO FINISH THE LAST 2.5 HOURS OF INTERSTATE TRAVEL WITHOUT CRUISE CONTROL.
May 15, 2017
STEERING,STRUCTURE
1 complaint
ALIGNMENT KEEPS GOING OUT AND I KEEP PARKING AT A ANGLE NO ONE CAN FIGURE IT OUT FOR ME.
Apr 24, 2017
4.9/5.0
92 reviews

Frequently Asked Questions

How many problems does the 2017 JEEP Wrangler have?

The 2017 JEEP Wrangler currently has 288 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2017 JEEP Wrangler?

The most common problems reported for the 2017 JEEP Wrangler are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2017 JEEP Wrangler problem data come from?

All problem and complaint data for the 2017 JEEP Wrangler comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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